PRIZES AT THE RHA 186TH ANNUAL EXHIBITION THE NEWSPAPER FOR ESB PAGE 19 Apr/May 2016 esb.ie/em

News Innovation Generation & BSC & Electric ESB Networks Ltd Wholesale Markets Ireland

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tomers. Meanwhile the average Electric Ireland dual fuel cus­ Top stories in brief tomer (ie a customer with both Health Safety and Wellbeing electricity and gas) has seen sav­ Community gather ings of over €90 per annum since Friday 11th March was a November 2014. historical day for the Health Safety and Wellbeing community in ESB as it was the What does this mean for ESB? first time ever that staff working While 2015 has been challeng­ in these areas met from across ing in terms of intensifying com­ all of ESB group. Over 160 staff petition in the generation and from all business units as well as supply markets, it has been a staff from Corby, Coolkeeragh solid year in terms of our perfor­ and NIE were present. mance. Group Finance Director ESB’s connection to 1916 Donal Flynn explained profita­ The centenary of the 1916 Rising bility is important to pay the in­ has generated a lot of media terest on our borrowings (€215m coverage recently but did you in 2015), pay tax (€21m in 2015) know that a number of buildings and dividends (€273m in 2015), which ESB acquired or have leased repay our borrowings as they fall on a temporary basis following its due and reinvest very significant establishment in 1927 have a link Families and children all across Ireland actively participated in the launch of ESB Tree Week recently. See more on page 9... amounts (€873 million in 2015) to the historic events of Easter in critical infrastructure for the Week 1916. See page 10 for benefit of our customers, the more details. Irish economy and our company. “This is why it is really impor­ Image Magazine photoshoot tant that we deliver our business takes place plans and generate target profits, Dublin Bay Power recently ESB announces provided the backdrop for a as it enables ESB to maintain its financial strength for the good of photoshoot for Image Magazine to showcase a new range of the company, our customers, our clothing. The photographer shareholders, and for the Irish (Eilish McCormack) advised economy”. Annual Results that she was looking for Chief Executive Pat O’Doherty an ‘industrial background’ thanked staff for their contribu­ with ‘different textures’ for tion to this year’s performance. the shoot, particularly with for 2015 “We’ve delivered a solid perfor­ ‘concrete and metal’. mance which puts us in a good ENERGYESB ANNOUNCED ITS Annual sets, including €629m in criti­ position to continue to invest in ESB Feis Ceoil celebrates Results for 2015 on 14 March. cal networks infrastructure the critical capital infrastruc­ 120 years The annual ESB Feis Ceoil ENERGY FORResults highlights include: and €176m in generation. ture and innovative businesses • Profit, after deducting inter­ • Debt or Borrowings at €5.0 we need for the future. We need Festival took place in Dublin’s

ESB ANNUAL REPORT AND FINANCIAL STATEMENTS 2015 Since ESB was established in 1927, it has been RDS from March 6th until March LIFEproviding energy for those life moments, big and est on borrowings and tax of billion (up €300m on 2014) to be prepared for the chal­ small, profound and every day, where electricity

influences peoples’ lives for the better. This

is achieved not only through the provision of

FOR critical energy infrastructure, but also through 18th. This year marked the 120th

ESB’s contribution€286m, to the economy in the form of is €71m up on 2014. represents 55% of the capital lenges of climate change, new

investment, taxes, dividends and jobs. In addition ESB is committed to playing a full role in society

by acting responsibly in how it conducts its anniversary of the competition business, workingProfits towards a low-carbon future benefited from the base of ESB, an increase from technologies and changing cus­ and supporting the communities in which it works. LIFEAnnual Report and Financial Statements 2015 which celebrates emerging Irish esb.ie improved availability of our 53% in 2014. This is similar to tomer expectations and I want generation plant from 86% to having a mortgage that is 55% to acknowledge all your efforts musical talent.

n 92%. of the value of the property. in that regard”. Appetite for

ESB was established in 1927 as a corporate ABOUT• ESB:The profits represent a 6.5% In relation to customers, the body in the Republic of Ireland under the Electricity (Supply) Act 1927. With a holding of 95%, ESB is majority owned by the Apprenticeships % is held by the Trustee of an Irish Government. The remaining 5 Employee Share Ownership Plan (ESOP). As a Strong, Diversified, Vertically Integrated Utility, ESB operates right across the The 2015 Annual Report, and associated electricity market:return from generation, through transmission on and the capital invested accounts record that ESB Net­

distribution to supply of customers. In addition, we extract further ESB Networks has announced value at certain points along this chain; supplying gas, using our networks to carry fibre for telecommunications and more. ESB is a leading Irish utility with a regulated asset base (RAB) of approximatelyin €9 billion, 49%ESB. of generation in the all-island This is about average works responded to over 7,000 YouTube videos are accessible on our market and supplier of electricity to approximately 1.5 million its plans to take in over 300 customers throughout the island of Ireland. ESB will continue to grow the scale of its generation, trading and supply businesses so that it can compete within the all-islands competitive environment. ESB is focused on providing excellent customer Investor Relations webpages: https:// service and maintainingcompared its financial strength. As at 31 December with the rest of the faults during the severe storms apprentices between 2015 and 2015, ESB Group employed approximately 7,300 people.

This report is printed on FSC certified paper www.esb.ie/who-we-are/investor-rela­ industry across Europe.31/03/2016 11:08 in December 2015, restoring 2020.

• Invested €873m in ESB’s as­ electricity to over 350,000 cus­ tions/ 0790-7508 Issn no.

01-10_EM_News_Apr-May16 new.indd 1 08/04/2016 14:07 2 NEWS Apr/May 2016 • esb.ie/em Departed friends Name Location Date FISHING FUN From the Archives Michael McEnri Dublin NW 01/27/16 THE ESB ANGLING Club had Walter F Dack Tranmission 02/01/16 their first outing of 2016 at the end Daniel Delaney Portlaoise 02/02/16 of February to Courtlough fishery Mary McLoughlin Arigna 02/04/16 in North County Dublin. This was Declan O’Loughlin Poolbeg 02/07/16 one of the scheduled coaching out­ BERNIE Isabel Davenport Design & Construction 02/07/16 ings that the club runs each year HEALY John O’Shea Killarney 02/11/16 to get novices started and hone Angela Shannon Sligo 02/12/16 the skills of the more experienced members. Editor’s desk Patrick Walsh Portlaoise 02/13/16 Professional angling coach, Gar­ Michael Quinn Inchicore 02/14/16 Hello and Welcome to the April/ rett Ruigrok of Courtlough fishery, Margaret Kavanagh Transport Dept. 02/17/16 May edition of EM. provided group and individual Ann Scally Lanesboro 02/17/16 It’s been a busy couple of months coaching throughout the day and with lots of exciting things Breda Wilkins Marina 02/19/16 showed great hospitality to the happening. ESB Tree Week was a Thomas Clune Moneypoint 02/24/16 club. It was a difficult day's fish­ Actor Frank Kelly sadly passed away recently. While remembered for his part as the lovable Fr. Jack great success and it was wonderful John O’Connor Limerick 02/27/16 ing, with low temperatures keep­ in the hugely popular Father Ted series, Frank was a man of many parts over the decades taking on to see so many staff taking part in Denis O’Mahony Tralee 02/29/16 ing the fish very deep in the water; various roles in many high profile films and plays. Frank is pictured above at the ESB stand at the National Ploughing Championships a number of years ago. May he rest in peace. Photo courtesy of various events, many of which you Mary O’Keeffe Dublin North West 03/06/16 however, most anglers caught fish Kevin Byrne. organised yourself at short notice. Rosanna Mahon Dublin City 03/08/16 and all connected with fish. It was Whether you planted your sapling Nancy Mernagh Waterford 03/09/16 great to see so many bends in rods, in your garden, a community space, Pat Maleady Leopardstown 03/11/16 especially held by anglers com­ a school or a local care or hospice Mildred Askin Dublin City 03/13/16 pletely new to fly fishing! facility, you will have contributed The club runs outings monthly SPORTSCO SUMMER in no small way to the success of throughout the year. If you’re in­ this initiative. We certainly learned terested in joining, please contact CAMP 2016 more about trees in the past couple Peter O’Hagan, by phone or email. A Multi-Activity Camp of fun & fitness for ages 4-12 of weeks than we expected! Sportsco Our next outings are two carp out­ Our Energy for Generations fund ings in April. n has also been very active in this Draw results period with a number of cheque handovers in recent months in JANUARY 2016 WINNERS the greater Limerick, Dublin and €2,500 Eamonn O’Connell, retired North West areas with more to €1,000 Diarmuid Doyle, Corporate 99 members Centre, HO ADVANCE come. It is inspirational to hear 125 non members representatives from the various €500 Anne Maguire, Sligo BOOKING (discounts for siblings) charities outline the enormous €200 Francis Bannon, Retired ESSENTIAL! work that is being done, in many €200 Donal Redmond, Retired cases by volunteers, in the areas of €200 Thomas Lee, Retired €200 Patrick Flaherty, Retired suicide prevention, homelessness €200 Eilish Egan, Retired and education. It also creates a feeling of pride that we work for FEBRUARY 2016 WINNERS a company who cares about these €2,500 Mathew Devlin, Retired issues and sets such store by our €1,000 Patrick O’Brien, HR&S Dublin corporate social responsibility. €500 Aine McGarry, Facilities, Dublin 9.30am—4pm It’s early in the year yet so lots €200 Karl Lenihan, Portlaoise START DATES more to come. Monday to €200 Seamus Kearney, Dublin in July Kind regards €200 James Nugent, Retired Friday €200 Patrick Boyle, Property, Dublin & August €200 Ann Boyle, Retired

Peter O’Hagan with a 4lb rainbow trout. EM welcomes news, views, articles, Closing date: letters, photos and feedback on any topic. Competitions and crosswords must be All submitted articles should preferably be returned by May 9th. emailed. Deadlines: The deadline for articles, photos, etc. for the next issue is May 9th. Please contact: We are always delighted to receive items Bernie Healy, Editor for publication. WOULD T (01) 702 7402 (office) extn. 27402 (internal) Published by ESB Corporate YOU M 087 261 5514 Communications & Public Affairs LIKE TO F (01) 676 0727 internal outlook address: Produced by RECEIVE Healy.Bernie Zahra Media Group A external email address: First Floor, Zoe House, [email protected] Church Road, Greystones, Co. Wicklow. FLIPBOOK E [email protected] VERSION Administrative Assistant: Anne Deignan www.esb.ie OF EM? T (01) 702 6282 (office) You are helping the extn. 26282 (internal) The views expressed in EM are not M 087 280 6615 (mobile) necessarily those of ESB. environment and helping F (01) 676 0727 to reduce printing costs. internal outlook address: Deignan.Anne To receive a flipbook external email address: version of EM please [email protected] send your email address to [email protected] ESB supports recycling www.repak.ie Please recycle this paper

01-10_EM_News_Apr-May16 new.indd 2 08/04/2016 14:08 Apr/May 2016 • esb.ie/em NEWS 3 Engineering Appreciation SEVEN ORGANISATIONS Evening for Students BENEFIT FROM FUNDING Parents and teachers join students at ESB Head Office Pictured are Pat O’Doherty, ESB Chief Executive, with representatives from Early Learning Initiative, Fighting Words and SHaRE Reading.

Anne Gaskin in discussion at the ESB Networks stand.

Siobhan Wynne and Laura Martinez enjoying the interaction at the event.

Tina Pittock at the SIRO stand at the event.

Pictured are Alan Campbell Majella Henchion organised (centre), Plant Manager the event on behalf of ESB. Coolkeeragh, with representatives from HURT, Enagh Youth Fourm, West Dave Shepherd, ESB International, engaging with students. Bann Development and First Housing Aid & Support As part of Engineers Week, ESB so they could see just how broad Services. hosted an evening in Head Of­ and interesting it can be. We also fice where over 50 volunteers hoped that if we can break the ste­ The Energy for Generations Corpo­ Meanwhile, Maura McMahon of health and well-being, build resilience welcomed students interested in reotype in parents’ minds about rate Responsibility Fund held two cel­ SHaRE Reading says that the funding and roll out a suicide awareness pro- pursuing a career in engineering. engineering this could go a long ebratory cheque presentation events will help develop child literacy to gramme which we will deliver to “This was our third year of do­ way to beginning to address the in Dublin (Head Office) and Cool­ groups of over 40 volunteers and a group of 50 marginalised, rural ing something at a Group level gender balance issue as well as gen­ keeragh in March awarding funding 100 children working together isolated young people aged be­ and was definitely our most ambi­ erally broadening the interest in to seven organisations working in the in highly disadvantaged areas in tween 14-20 years over the com­ tious,” said Majella Henchion who engineering and particularly those areas of suicide prevention, homeless­ Dublin. “Each child will receive a ing months”. co-ordinated the event. branches of engineering we need. ness and education. mini library of books to help fos­ Eileen Best of First Housing Aid & “Our first effort in 2014 in­ We also saw the event as an op­ At the Dublin event, funding of ter a love of reading at home. ESB Support Services is delighted to have volved getting over 100 engineers portunity to give staff a support in €34,000 was presented to three Dub­ is showing an incredible commit­ been successful in a funding bid to from around the company to com­ their roles as parents and/or men­ lin-based early learning and literacy ment to literacy initiatives and ESB to develop a resource facility for plete school visits to primary and tors of young people (nieces, neph­ organisations to empower children impacting positively on our mis­ young people living within the Jeffer­ secondary schools with the STEPS ews, neighbours etc). Such events and young people in some of the sion to help all kids read”. son Court Project. “This project con­ programme. In 2015 we organ­ also form a part of our graduate country’s most disadvantaged areas – In Coolkeeragh, €15,000 was sists of 25 apartments of supported ised an event for Transition Year strategy which sees the need to en­ Fighting Words, SHaRE Reading and presented to four organisations housing for young people aged 16-21 students from a small number of courage secondary school students National College of Ireland’s Early working with vulnerable individ­ who are homeless, have a history of schools to come and see a few as­ to consider engineering and in par­ Learning Initiative. uals and marginalised communi­ being in care or come from very com­ pects of our business but this time ticular to consider the engineering Dr Josephine Bleach, Director of ties in the Derry area. Recipient plex family circumstances. This ESB we wanted to provide something disciplines we need. Using ESB ca­ the Early Learning Initiative, said: organisations include Coleraine­ funding will allow us to develop in­ which was different and open to reers to showcase engineering was “This is a literacy and parenting pro- based West Bann Development, tegrated education, training and em­ a far wider audience. Having in­ perfect for this – if ESB switches gramme which helps strengthen fami­ Enagh Youth Forum in the Strath­ ployment progression pathways for creased our total number of ESB you on to engineering in the first lies and prepares children (18 months foyle/Maydown areas and city- our young people”. STEPS volunteers to 230 and hav­ place you are more likely to con­ – 3 years) to start school equipped based HURT and First Housing Meanwhile, Eugene McFeely of ing now become well established sider working for ESB when you with the language, literacy and nu­ Aid & Support Services. West Bann Development, describes in the school visit arena, we were graduate. The event was also good meracy skills appropriate for their Dessie Kyle of HURT says that how the funding will be used to pro­ sure we could do something really for Customer Relations and ESB’s age. Sadly, without early intervention, the funding will greatly enhance the vide up to date computers for the special. public relations/image. An added generations of children’s life chances charity’s ability to respond to the training suite at West Bann Develop­ “We decided on this particular bonus to all of this was the great have been determined before their vulnerable people in the community ment. “It will enhance the learning event as there are virtually no ca­ networking opportunity the event very first day of school”. impacted by substance misuse. “This experience of students undertaking reers events aimed at parents and offered to our engineering volun­ Seán Love and Roddy Doyle, who funding will provide for one to one accredited ICT courses at the centre yet all the research says that par­ teers (more than 50 of them, from cofounded Fighting Words, said: counselling and group support to the and in turn increase their employ­ ents have a major influence in the Apprentices and Undergraduates “Fighting Words is providing free clients presenting to HURT for help ment prospects. West Bann would choices of their children. Most par­ to Senior Managers and Executive creative writing workshops and pro- and in particular for those service like to say a really big thank you to ents have very little understanding Directors) many of whom stayed grammes for thousands of Irish chil­ users aged between 25 and 60 who ESB for this award, which will make of modern engineering and so do on to chat for a period after the last dren and young adults every year. We represent the majority of the benefi­ a big difference in so many people’s not know if they should encourage guests departed!” work on the basis that creative writing ciaries”. lives”. their children into it. Our aim was Feedback from students, parents is an essential part of every child’s ed­ Eamon O’Donnell of Enagh Youth Over the past 10 years, ESB has to provide parents and students and teachers was very positive, ucation and that giving children a real Forum outlined how the funding will awarded approximately €10 million with more information and to give with many saying they would re­ dedicated chance and space to explore be used to further develop the ‘Mood through the ESB Energy for Genera­ them a chance to meet as wide a turn if the event was held again in the limitlessness of their imaginations Matters’ project. “The aim of this tions Fund to community-based pro­ variety of engineers as possible the future. n does great things”. project is to develop a young person’s jects around Ireland. n

01-10_EM_News_Apr-May16 new.indd 3 08/04/2016 14:08 4 NEWS Apr/May 2016 • esb.ie/em Graduates commence their ELECTRICAID NOTES Development Programme FLOODS FUNDING CAPS ing with ElectricAid through €34,000 – can you think of a €150,000 EMERGENCY RE­ this channel. ElectricAid does better investment? SPONSE IN 2015: its business in the open, and the Our December donation of site reflects this ethos. Every ELECTION COMPETITION €10,000 to the Irish Red Cross funding is listed, the minutes of – WINNER ALL RIGHT! ‘Storms & Floods’ Appeal all meetings are published. We Our Great ElectricAid 2016 topped off a busy and effective are constantly adding interest­ Election Predictor Competi­ year of emergency responses. ing new posts and projects, site tion was a lot of fun, and at­ Your generosity enabled us to visits, and general development tracted an entry of 71 pundits, quickly respond to people in information are all featured. analysts … and anoraks. We crisis in Nepal, Syria and sur­ We think it’s well worth a look had a very clear winner – Mi­ rounding countries, on the – and well worth adding to your chael O’Brien, retired staff, of move in Europe, Sudan – and favourites. Midleton, Co Cork, entered Ireland, to a remarkable total twice, and came both first of €150,000. All we can add is TUMAINI LA MAISHA – and second! Congratulations a simple and sincere “thank HOPE FOR CHILD CANCER to Michael, who scooped the you”. PATIENTS IN TANZANIA pool and received the grand ‘Tumaini La Maisha’ means prize of €355. Will we all be ELECTRICAID RESUMES ‘Hope for Life’ in Swahili. Our back again in the Autumn? n Pat Naughton, Executive Director Group People & Sustainability, welcoming the graduates. GROWTH PATH IN 2015: partnership with Dr Trish Provisional 2015 accounts re­ Scanlon, who is revolution­ veal that ElectricAid, like the ising paediatric oncology in ELEVEN GRADUATES SPAN­ addressing global energy challenges country in general, has turned Tanzania, goes back to 2008. NING fields of Engineering, IT, and shaping the future of Ireland’s the corner after some tough Our January 2016 funding Human Resources and Finance energy system. These eleven new years. Income grew by 6% to of €8,500 will convert more commenced their Graduate Devel­ graduates will be given hands-on €1.24 million. Our income fig­ space in the National Hospi­ opment Programme (GDP) with ESB roles from the outset across our busi­ ure can be volatile – because of tal in Dar-es-Salaam for her in March. ness units as ESB seeks to remain at special appeals, for example – service. Since 2007, survival The Graduate Programme is a tai­ the forefront of energy innovation. but the underlying trend is con­ rates from prevalent cancers lored three-year scheme which will It was a pleasure for me to person­ firmed by a really encouraging such as retinoblastoma have see our graduates develop both pro­ ally welcome our new colleagues on 5.5% increase in membership. improved dramatically. Our fessionally and personally. It forms board this week and I wish them eve­ 2015 was the second successive first funding back in 2008 was part of an ambitious drive by ESB to ry success in their careers with us”. year of membership growth – to make simple chemotherapy recruit the brightest talent from Irish A further 69 Graduates will join us the total is now over 2,600. Be available. Dozens of need­ third-level institutions. later in September. n assured that there’s still plenty less deaths of children have They join 59 fellow graduates who room, if you want to join us in been averted, and mortality commenced our programme in au­ this world-leading initiative! rates are now approaching tumn 2015. something like ‘First World’ Our graduates will be placed across “The primary goal of our GDP is HAPPY BIRTHDAY TO norms. The service goes from ESB’s four business units – Busi­ WWW.ELECTRICAID.IE! strength to strength, training ness Services Centre and Electric to develop Graduates technically, Our website is now over a year Tanzanian oncolo­ Ireland, ESB Networks, Generation behaviourally and personally old, and has really taken off in gists and nurses in and Wholesale Markets, Innovation to take up future positions the last few months. We think partnership with – and our Corporate Centre. within our business units – be it’s interesting, informative, and NCH Crumlin, in Pat Naughton, ESB Executive Di­ it as specialists, team leaders a great way of keeping up to date early detection and rector Group People and Sustainabil­ or managers” Ian Riordan – with what’s happening in your to deliver services ity, welcomed the graduates to Head charity. It’s a two-way street ­ across Tanzania. Office: “ESB is committed to offering Performance and Development, more and more of our members Our total com­ a rewarding and dynamic career path BSC and partners are communicat­ mitment has been for exceptional people interested in BRITISH IRISH CHAMBER OF COMMERCE HOSTS EVENT

THE BRITISH IRISH Cham­ Lord Maude are John McGrane, ber of Commerce, of which ESB Secretary General of the British was a founding member in 2011, Irish Chamber of Commerce; Pe­ hosted a members’ lunch at the ter O’Shea, ESB’s Head of Strat­ Merrion Hotel on 29th January. egy and Regulation and Board Special guests at the lunch were Member at the Chamber; Shirley the UK's Trade and Investment McCay, Director of Investment at Minister, Lord Francis Maude, the British Embassy in Ireland; and the British Ambassador to Yve O’Driscoll; and Paul Caplis Ireland, Dominick Chilcott. Pic­ from the British Irish Chamber tured with the Ambassador and of Commerce.n

01-10_EM_News_Apr-May16 new.indd 4 08/04/2016 14:09 Apr/May 2016 • esb.ie/em NEWS 5

SAFETY COLUMN Data Centre Project – First Gathering of the Health Safety What’s it all about? & Wellbeing Community in ESB TWO DATA CENTRES, 350 IT devic­ the TeleCity Data Centre in the City- es, over 400 production business ap­ west Business Campus, Co Dublin to plications, and approximately 10,000 the new site, DLR Profile Park. Both Group Introductions. cables – sure the Data Centre Project Data Centres will also see a significant is just another IT project? Well, not hardware refresh to enhance server, exactly. The Data Centre project is a storage and network specifications. major project that encompasses all IT systems and supporting equipment What’s happening right now? across all business units. Commencing in Q2 2016, all ESB IT systems and equipment will be mi­ Why do ESB require two Data Cen­ grated within and/or across Data Cen­ tres? tres. The migration incorporates ap­ Two Data Centres are required to proximately 400 business applications provide ESB with disaster recovery spanning all business units in ESB, capability for business critical systems, along with over 1,000 supporting ap­ although both centres host active sys­ plications such as development and test Front Row: Audrey Patterson and Violet Quigley. Back Row: John tems during normal operations. They environments. O’Neill, Jerry O’Sullivan, Deputy Chief Participants on the are sufficiently geographically separat­ The project migration schedule, Executive, and Fergal Keogh. Wellbeing Walk. ed so that a single disaster is unlikely to which will be released to all business impact both locations. units in March, will determine the cal­ endar of activity. The migration sched­ Why is the project happening now? ule has been developed in consultation The contracts for both of ESB’s current with a number of stakeholders across Data Centres, DLR Blanchardstown businesses to determine interdepend­ (Northside Site), formally referred to encies with in-flight projects and nor­ as ServeCentric, and TeleCity (South- mal business operations. Side Site), end in Q4 2016. The contract expiry provided the opportunity for What will the impact be to business? ESB to futureproof the Data Centres, It is expected that a high percentage of reduce operational costs and improve business applications will be migrated the Data Centre efficiency. Following a with no disruption to users. For the competitive tender process one of the small number of business applications two available contracts was awarded for which outages will be required Jerry O’Sullivan gives his Opening Address. to the incumbent vendor, DLR Blan­ this will be kept to a minimum. There One of the groups in chardstown. The second contract was will be close liaison with the relevant full discussion mode awarded to DLR Profile Park, located IT&BP managers along the users of the on the day. in Grange Castle Co Dublin. applications. FRIDAY 11TH MARCH was across the business units, were when you intervene to address The Data Centre Project will issue a historical day for the Health given an opportunity to introduce an unsafe situation or act that What is happening within the Data communications across all business Safety and Wellbeing communi­ themselves to one another. This might result in an injury. Report­ Centres? units on a regular basis to keep all staff ty in ESB as it was the first time session was led by Joe Scally, ing Good Catches are important The DLR Blanchardstown site will be informed of project progress and ac­ ever that the Health Safety and Safety Manager G&WM, and set as they: consolidated to 50% of its current de­ tivities. Wellbeing staff from across all of the informal tone for the day. • Keep you and your colleagues mand. This will necessitate the physi­ ESB group met together. The presentations which fol­ safe at work every day. cal movement of a small number of Who can we contact? Over 160 staff from all busi­ lowed were a mixture of informa­ • Prevent incidents and injuries. IT devices within the site. IT devices If you have any questions or require ness units as well as staff from tion sharing, skills development • Make ESB a safer workplace. within the current SouthSide Site in further information do not hesitate to Corby, Coolkeeragh and NIE and exposure to the new Health • Raise the level of health and TeleCity that are not being refreshed contact us at [email protected] were present. This signals a new Safety & Wellbeing Strategy. safety awareness. will require a physical movement from or via our Yammer page. n era in working together. Fergal led a session on how to • Help predict where our next ac­ The conference was chaired conduct safety conversations and cident or injury could occur. by Fergal Keogh, Group Head of got everyone to have a practice go • Show your support to building Health Safety & Wellbeing, who at it. safety as a core value at ESB. opened the session by introduc­ Violet Quigley, Health and ing himself to the audience. Fer- Safety Law Solicitor, gave a pres­ Frank finished by mentioning gal is a recent recruit to ESB with entation on the Legal perspective the Good Catch video competi­ over 20 years’ experience work­ on HSW, with examples of court tion which is open to everyone. ing in the HSW functions. cases both external and ESB re­ Just capture your Good Catch Jerry O’Sullivan, Deputy lated. The presentation was well on video and e-mail it to fergal. Chief Executive, opened the received and generated plenty of [email protected] by 31st May 2016. conference and explained why debate and questions. In the afternoon Audrey Pat­ he felt the conference was a sig­ Colm de Búrca, Manager Group terson, Manager Health & Well­ nificant event in ESB’s journey to Safety Support, introduced the being, looked at what wellbeing The Project Board and Readiness Group. becoming an Incident and Injury ‘Jason Anker Story’ video which means to us and its link to safety. Free company. Jerry explained showed the impact on Jason, his This was proceeded by a short his own personal journey and family and friends after a work re­ walk outside to emphasise the the impact that each fatality in lated accident. This was followed importance of going for a quick Networks had on him personally by a discussion at each of the ta­ walk/exercise when possible. and the families he visited after bles as to it’s implications for all of The conference finished with the events. us and ESB. an open forum where people The audience, who were as­ Frank Sheil, Safety Manager commented on the day and signed to tables, which ensured Innovation, talked us through raised questions and issues. In that there was a mix of staff from ‘Good Catch’. A Good Catch is all, a very successful day. n The Project team.

01-10_EM_News_Apr-May16 new.indd 5 08/04/2016 14:09 6 NEWS Apr/May 2016 • esb.ie/em THINK CUSTOMER response was encouraging with 66% taking the time to respond and we are working with the ICS to analyse the results and identify where im­ provements can be made.

Think Customer has identified MAKING THE four key behaviours we should all follow when dealing with our CONNECTION customers. We need to be: • Professional – respectful, AT THE SELF competent and courteous, making the customer feel valued • Accountable – taking NIE Networks makes the connection at the Self Build Show. BUILD SHOW! responsibility for our interactions A TEAM OF connections special­ customers. We have recently rede­ our experienced planning engineers, with customers, keeping our ists from NIE Networks attended signed our application forms, adding working with our team of surveyors promises the Self Build Show on the 12th in a timeline so that anyone apply­ and wayleaves experts, will design WHAT DOES CUSTOMER service • Helpful – being accessible, – 14th February at the Titanic Ex­ ing for a connection or an alteration your connection and send you a mean to you? NIE Networks has em­ providing timely information and hibition Centre Belfast, to take has a clear idea how long it will take. quote. Our construction teams will barked on an initiative to shape our advice and making the whole customers through the connections We’ve been connecting homes, busi­ work with you to ensure your con­ service to meet the needs of the cus­ experience easy for customers process from start to finish. nesses and communities to the elec­ nection is completed safely, to a high tomer, focusing on improving our cus­ • Responsive – understanding n Edel Creery, Connections Man­ tricity network for the last century, standard and on time”. tomer communications and ensuring our customers’ needs, showing ager at NIE Networks, says the pro­ and we continue to offer our custom­ each and every interaction with the empathy, being reliable and pro - cess is simple. “At NIE Networks, ers a service built on experience, skill customer is a positive one. Find out more information about the con­ active and solving issues which we aim to make the connections and attention to detail. nections process at NIE Networks nienet­ We launched Think Customer last arise. process as easy as possible for our “Once we receive your application, works.co.uk/connections. autumn, challenging ourselves to raise customer satisfaction levels and reduce These positive behaviours are complaints by 20% this year. Think central to our interactions with both WORK TO REPLACE 110,000 volt Customer is for all staff, not just those internal and external customers and Urban cable project cables between Castlereagh substa­ in traditionally customer-facing roles. to support the Think Customer initia­ tion in East Belfast and Rosebank It encourages us to consider the impact tive we are focusing on a different as­ completed substation in West Belfast completed on the customer when we are planning pect of customer service each month. in February, the culmination of eight work, restoring electricity after a fault, This month we are launching a months’ work on site. negotiating wayleaves and consents Code of Practice for Visits to Cus­ Project engineer Brian Patterson said: “The replacement of the high and, crucially, it adds the internal cus­ tomers’ Properties, encouraging our voltage cables is part of NIE Networks tomer to the mix, urging us to look at staff and our contractors to think ongoing programme of asset replace­ how we work with other departments. about the customer in the course of ment. These cables were coming to As part of our membership of the their work. Our Think Customer the end of their lifecycle and their Institute of Customer Service (ICS), we Project Team will be out and about replacement will help maintain a reli­ carried out a survey among our staff to talking to teams, explaining how the able electricity supply for customers in assess what they think of the service Code impacts on them. the Greater Belfast area”. n we currently deliver to customers. The It’s time to Think Customer! n

Find out more about our network invest­ Cable project completed ment at nienetworks.co.uk. PROMOTING CAREERS IN ENGINEERING NEW VEHICLES – designed by employees Students recently Fault and Emergency Lines and stations delivery attended a New vehicle for the Lines and Stations Delivery. After almost 12 months and sev­ The new Volvo FL250 4x4 pole ve­ The Electric DeLorean made an appearance at a three day work recent careers convention to prove that anything placement at NIE eral visits to the drawing board, hicles are the first to go into service is possible with enginnering. Networks. the Fault and Emergency team in Northern Ireland and represent a has taken delivery of four of their significant investment to help deliver Discussing careers at NIE Networks with pupils at The Royal Belfast Academical Institution. five long awaited Land Rover 130 the electricity network refurbishment Defenders! The drivers of the ve­ programmes. With their added 4x4 A TEAM OF connections specialists ity network for the last century, and hicles were involved in the design capabilities the vehicles will also assist from NIE Networks attended the Self we continue to offer our customers a and conversion process from the with out of hours faults and escalations. Build Show on the 12th – 14th Febru­ service built on experience, skill and outset and have been instrumental Having engaged with the drivers and ary at the Titanic Exhibition Centre attention to detail. in turning a standard Land Rover listened to their needs, the vehicles Belfast, to take customers through the “Once we receive your application, The Fault and Emergency team’s new vehicle. into a vehicle which will help them have been fitted with extra LED lights connections process from start to finish. our experienced planning engineers, BOTH NIE NETWORKS’ Fault & deliver a better service. to provide a safer working environ­ Edel Creery, Connections Manager working with our team of surveyors Emergency and Lines & Stations The vehicles will be used by ment when working at night. Reversing at NIE Networks, says the process is and wayleaves experts, will design Delivery teams have added new ve­ Overhead Lines two person crews cameras are also fitted to ease manoeu­ simple. “At NIE Networks, we aim to your connection and send you a hicles to their fleet recently. These on a daily basis to respond to pow­ vrability and vehicle positioning. make the connections process as easy as quote. Our construction teams will top of the range vehicles have been er cut calls and emergencies on Two of these pole lorries are cur­ possible for our customers. We have re­ work with you to ensure your con­ designed with input from their driv­ the network. The crew-cab gives rently in service and three others are cently redesigned our application forms, nection is completed safely, to a high ers and incorporate unique features the team space for their personal being converted and tested. A team adding in a timeline so that anyone ap­ standard and on time”. n which make them more suitable for protective equipment and personal from Volvo UK will be visiting soon to plying for a connection or an alteration their needs and help deliver a better tool storage while the purposely see these lorries in action as it’s the first has a clear idea how long it will take. Find out more information about the service for customers in Northern designed rear allows ease of access time they have been converted for this We’ve been connecting homes, busi­ connections process at NIE Networks Ireland. Here are their stories: to materials. type of work. n nesses and communities to the electric­ nienetworks.co.uk/connections.

01-10_EM_News_Apr-May16 new.indd 6 08/04/2016 14:09 Apr/May 2016 • esb.ie/em NEWS 7 PROCUREMENT CHANGE CEHSC VISITS PROGRAMME LOUGH REE POWER THE PROCUREMENT CHANGE ing enhanced Spend Analytics to the Programme has been established to business. Benefits of the Procurement deliver the following: Central to this programme is the Change Programme development of a Category Man­ For ESB as an organisation • A standard set of ESB-wide agement approach to procurement, • The Programme will enable ESB Procurement Procedures and which involves Procurement Staff to deliver further procurement Authority Levels working closely with the business to savings of €34.4m over the pe­ • A Category Management develop and implement comprehen­ riod 2016 – 2020 through the de­ approach to the procurement of sive procurement strategies (ie Cat­ velopment of Category Manage­ Rory O’Sullivan, West Offaly Power, and Paddy John Noonan, Nominated Safety Engineer, and Seamus Finn, Hayes, Executive Director Generation and goods and services in ESB egory Plans) for common categories ment and an increase in the level Safety Services Officer, Lough Ree Power. Wholesale Markets. • An organisation structure which of spend. The aim of these plans is to of spend under management. will ensure that all procurement ensure that procurement strategies across ESB is carried out by full- are closely aligned to the needs of the time procurement professionals business, deliver value for money, re­ • The implementation of a suite of duce supply chain risk and enhance re­ procurement systems to support the lationships with our strategic/business development of the category way critical suppliers. For staff who need to buy goods of working. These systems include and services an E-Tendering system, a SAP self- Self-Service Purchasing System • The new SRM self-service pur­ To support the move to a category way chasing system will mean a sim­ service purchasing system (SRM) Pat O’Doherty Chief of working, over the coming months pler buying pro­ Executive, with Sean and a Spend Analytics solution. Mooney, Electric Ireland, and we will be introducing a self-service cess, especially for James Hoare, Operations Team Leader, Lough Ree Power, explains the Safety Padraig Banahan, Lough Ree purchasing system which will enhance staff involved in Locking Boxes System to Paddy Murray, ESB Networks, during a recent visit by Power. the Chief Executive Health and Safety Committee to Lough Ree Power. how we order goods and services in lower value, high ESB. The system being implemented volume purchases. Systems is SAP SRM which provides an easy, robust, efficient and compliant requi­ For Procurement Policies, sitioning and approval process for all Staff Organization Processes and users, and will: • Through the use of enhanced Procedures • Standardise requisition processes (in­ systems including eTenders, cluding the automation of approvals) Spend Analytics and the SRM Category Management • Catalogue framework agreements self-service purchasing system, • Enable end-users to buy supplies, ser­ the amount of time spent by Pro­ vices and works curement staff on • Perform goods receipting for goods transactional activi­ The Procurement Change Pro- and services delivered ties will be reduced, gramme is due to close in Q3 of this • Enable the electronic issue of Pur­ thus enabling them year. To date the programme has de­ chase Orders to suppliers. to focus on more livered: The project has engaged extensively strategic and value The Chief Executive Health and Safety Committee with representatives of Lough Ree Power station staff. • A common set of ESB Group Pro­ with the business at all phases of the adding activities, including Cat­ curement Procedures and Authority SRM workstream to seek their input egory Management. THE CHIEF EXECUTIVE Health and and the safety of contractors. The imple­ Levels to the solution that will be delivered. Safety Committee held its first meeting mentation of the new Safety Rules was • A Quick Quote facility for purchases User Acceptance Testing is on-going Procurement Stats 2015 of 2016 in Lough Ree Power on 26th seen as a positive step and Chief Execu­ in the €3k – €25K value range at the moment and Training will be • ESB’ s Annual Spend: €771m February last. tive, Pat O’Doherty, reminded all that • An eTenders system which is being rolled-out to all users during May and • Active suppliers: 5,044 Tom Moran, Manager Peat Stations, safety should not be compromised. used by Procurement staff across the June. • Number of POs: 30,418 welcomed the committee and provided He also highlighted the role of the group to issue and receive tenders • 8% of POs < 25k (representing an overview of the running history of committee – to go out into the organisa­ electronically (Winner of a Sustain­ 13.6% of order value) both West Offaly Power in Shannon- tion with an open dialogue so the Chief ability Merit award in 2014) • 80% of spend with 275 suppliers bridge and Lough Ree Power in Lanes- Executive can get feedback from staff • An interim solution which is deliver­ borough. The stations, which have a on safety. Recognising the challenges combined output of 250MW, are in op­ associated with the achievement of safe­ eration for 11 years. ty excellence, Pat described the four pil­ TO ENSURE THE new self-service purchasing system meets the needs of the business, the Project has engaged extensively A number of short presentations lars of safety leadership and the re-or­ with representatives from every Business Unit at all phases to seek their input in shaping the solution that will be adopted by were made to the committee, with ganised safety organisation as an aid on ESB. John Noonan presenting on the work our journey. The new safety structure of the Local Safety Committee. The sta­ should help improve the sharing of safe­ tion has had 1,120 days without a lost ty knowledge across the company. This time injury to a contractor and 1,536 will also provide the Board of ESB with days since a staff member suffered a improved safety assurance. The experi­ lost time injury. The committee focused ence in Lough Ree Power suggests that on the maintenance of the Safety Man­ despite business challenges people have agement System, with Seamus Finn a sense of pride in their workplace and The eTenders Staff taking part in various testing and workshops... presenting on Managing Contractors safety is not compromised. system won a during overhauls. The station philoso­ The ESB group safety priorities for merit award in the 2014 ESB phy is to ‘encourage’ rather than ‘police’ 2016 are: Sustainability safety. Trevor Flynn gave an insight into 1 - An Injury and Incident Free (IIF) Awards. the implementation of the new Genera­ working environment tion Safety Rules which came about as 2 - 6000+ Good Catches reported in a result of changes in legislation, advice SHIELD The launch of the ESB from the HSA and industry guidance. 3 - Leadership Safety Conversations. Group The group discussion noted the great The committee was brought on a tour Procurement Procedures. level of pride which staff had with eve­ of the station and complimented the ryone looking out for each other’s safety team on how well it was maintained. n

01-10_EM_News_Apr-May16 new.indd 7 08/04/2016 14:10 8 NEWS Apr/May 2016 • esb.ie/em

to sustain the momentum achieved by Joe Fortune - 100 Years Young the Couch to 5km and will be looking ON 18TH MARCH last, Joe Fortune reached the ripe age of 100! It ESB AC NOTES to offer different paced lunchtime seems only a short time ago that Joe was making his way into Head runs to cater for new and seasoned Office to catch up with friends at lunchtime and it was always great runners, as well as revisiting the to see him in such good form. In recent times Joe has moved to a Couch to 5km. So, as always, keep a nursing home in Kilternan. Pictured below (l-r) celebrating his big look out on the staff noticeboard and day are Joe’s daughter, Brenda, and sons Michael, Jimmy and Joseph at the party held at the Golden Ball in Kilternan. Family and friends the ESB AC sharepoint site. joined Joe for a great event. An engineer, Joe started his career in And a reminder of our annual 5km ESB in 1933 in Rathmines and then went on to Head Office. Good Beach Race, which takes place on wishes were sent to Joe from all at ESB to mark this special day. Tuesday 24th May at 7:30 p.m. on Sandymount Strand. As usual we we’d be very grateful for any help on the day with the numerous tasks that Couch to 5km Graduates preparing for their final 5km exam! need to be carried out to organise the race so successfully every year. FOLLOWING ON FROM our article Whether you stayed the course If you are interested in joining in the last EM where we featured an for all sessions or dipped in and out the ESB Athletics Club please email image of the starting out group in the of them, the Club is delighted with [email protected] for further ESB AC Couch to 5km programme, the response of the Couch to 5km information. for staff with New Year’s resolutions, a Runners, in wind and in rain, they all wish to get more active or to return to did so well and gave 100% to it. As a BHAA a level of activity, nine weeks on and result of the success of this initiative, The BHAA Cross Country season we have guided this small but very the AC hopes to run a further course drew to a close in early March with focused group of athletes through to later on in the year. And particular the final cross country race hosted by completing a non-stop 5km run. A thanks also to all those members of NUI Maynooth. The BHAA summer huge congratulations to them as for the AC who volunteered to go out series of races kicks off on 2nd April some of the finishers this represented with the runners – we had all started with the Dublin City Council 2 and their first ever 5km run, which is a in much the same way! 4 mile road races in the splendid sur­ huge achievement in just nine quick After Easter visitations from the roundings of St Anne’s Park in Ra­ weeks. Easter Bunny, the ESB AC is looking heny. n

ESB 7’s April 16th ~ LIT Limerick SUPPORT FOR SOUTH Fingal School embraces AFRICAN SCHOOL ESB Tree Week

We had such a great time with the saplings you so kindly provided; we published a little video yesterday of how to use Men’s tournament & Ladies the cute little Tree-in-a-coffee-cup kits, only we used milk tournament cartons. I thought you might enjoy it, we will be putting it up Entry Fee €400 per Panel on our Green Flag website.

Team Entries (Panel of 10 We were able to get the Parks Department from Fingal players + 2 mentors max.) to be to join our planting party next to our local playground in e-mailed or posted Baldoyle Racecourse Park, a brilliant area emphasizing wildlife conservation where our school has recently been For further information or to find your local representative email allocated a community allotment. We planted the little area [email protected] of trees (now our fourth “Area =10 metres squared”) as part of our WildAREness Project, with three more being planted Colum Grogan - ESB Road in Tanzania in our Project SymmeTREE on Proclamation Safety Bureau 087-6318525 Day last Tuesday and had a little ceremony where we read out the Global Goals for Sustainability. Shauna Brady – ESB Head Office Tel 01 7021136 We added the five ESB saplings to the UN Global Tree Closing date for Panel Entries The Daly family presenting various school counter at the children’s charity Plant for the Planet here. Monday 4th April 2016 supplies to the school children. Aoife was given another two which she is donating to her old National School, we hope to get them planted just after the Competition commences at 12.00noon and Finals fixed for AS AN ORGANISATION, ESB and equipment, including ESB In­ Easter break. Some snaps attached which you are welcome 5.00pm approx. has a well-deserved reputation ternational South Africa Jerseys, to use for Electric Mail/Tree Week, Presentation Dinner takes place for supporting communities both T-shirts and hats. They were also in the Radisson Blu Hotel & at home and abroad. able to provide printer cartridges Thanks so much for this great Spa, Ennis Road, Limerick at A recent example of this comes and paid themselves for a month’s initiative, 7.30pm approx. Followed by in the form of Alan Daly, our supply of electricity for the school. Orla Farrell Ceol agus Craic. Group Head of Legal. While on Many thanks go to everyone in ESB 7’s holiday in South Africa, Alan ESB who supported Alan’s call. April 16th ~ LIT Limerick and his family visited a primary On the day of the presentation, school in the village of Molatedi. Easter eggs and chocolate were In advance Alan and his wife and also well received by the chil­ children contacted the school to dren! n see if there was anything they needed. Join the conversation on Note: The Daly family got the idea from a Yammer – ESB GAA group Armed with a list of require­ website (www.packforapurpose.org) which ments, and thanks to the generos­ encourages travellers to use some of their ity of ESB staff, Alan was able to The Green Team and Dolly National Tree Week Planting Party WildAREness luggage allowance to support community plant an orchard. Project. provide the school with supplies projects around the world.

01-10_EM_News_Apr-May16 new.indd 8 08/04/2016 14:10 Apr/May 2016 • esb.ie/em NEWS 9 OVER ELM-ING SUCCESS FOR ESB E-MAILS AND TWEETS ABOUT TREE WEEK TREE WEEK Tree Week is an ideal partnership for ESB in that it both reinforces ESB TREE WEEK 2016 ran our commitment to sustainability, and represents growth, potential from the 6th–13th March. and brighter possibilities. As This tree-rific week was or- a company, ESB has always worked towards a brighter ganised by The Tree Coun- future for Ireland, working every cil of Ireland, supported by day to bring light and energy to the communities we serve, and Coillte and sponsored by enabling individuals to fulfil their ESB. 2016 was the 32nd year potential in whatever walk of life they are in. of Tree Week and ESB has sponsored this for the past two years. ESB also partnered with a As part of ESB Tree Week selection of independent artisan coffee shops, as well as selected 2016, ESB asked Irish people Spars nationwide, to distribute to get outside, to learn about, free packs of seeds, equipping people to grow their own tree. grow and, most importantly, Every customer who buys a enjoy trees. coffee can take a pack of tree seeds. The seeds can initially be To celebrate this wood-erful planted in the empty coffee cup week, ESB produced a short before being transferred to their garden at a later time. film called Wood for the Trees (available to view on www. welovetrees.ie), which high- ESB then partnered with EUMom lights the fascination chil­ to offer saplings to every expectant parent during ESB dren have with trees and Tree Week 2016. It is ESB’s way how modern society has led of saying ‘congratulations’ on the birth of your baby. adults to become discon- As their newborn child grows, nected from one of nature’s so will their newly planted tree, serving as a constant reminder of greatest assets. This short their child’s potential and ESB’s film was a result of research hope that they enjoy the brightest undertaken prior to ESB future. Tree Week. Staff take ESB Tree Week to the heart of their communities

Internally ESB Tree Week took off with a bang as throughout the coun­ try staff got involved in taking part in promoting the week, holding draws Pictured above are staff from Turlough Hill and Liffey Stations with a group at the Blessington for saplings which were planted in Tidy Town tree planting on the Greenway at Blessington Lakes. gardens, schools, community centres, amenity areas etc. A number of staff visited local schools and gave talks on the positive effects trees have on mental health as well as the environ­ ment and gave a greater appreciation of the trees around us to pupils of all ages. From Derry to Cork, Galway to Dublin and places in between there was an increasing demand for saplings. A number of locations held events giving out free ‘tree deco­ rated’ confectionery, hosting Lunch Joyce Brett and Sorcha McQuaid at an event marking Tree Week in Ballycoolin. ESB Staff at Aghada enjoyed some & Learns and guided walks in parks ‘tree’ themed cupcakes with a raffle and forests. Booklets on the subject for saplings. and seedlings were also distributed while the Greenway Walk around Blessington Lakes and Woodhouse Wind Farm hosted events open to the public. Twitter, Yammer and ESBNet were all awash with colour as images Students from from various events were profiled. A Blessington ESB Head Office Community big big thank you to everyone who Reception displayed a College took ‘green’ theme for ESB got involved in every way, from dis- part in a Tree Tree Week. Planting tributing trees to hosting events. Your Ceremony BSC organised a nature walk in Merrion Square Park where expert contribution will stand the environ- during ESB Tree Joe McConville explained about the history of the park as well as Week. Some of the displays of art work around Tree Week. the trees planted there. ment long into the future. n

01-10_EM_News_Apr-May16 new.indd 9 08/04/2016 15:51 10 NEWS Apr/May 2016 • esb.ie/em 1916: THE EASTER RISING ESB'S HISTORICAL CONNECTIONS EASTER 1916 WAS a turbulent into a functioning hospital to help re­ she remarried and, in 1929, by now go­ stationed in the Royal (Col­ period in Dublin’s long history. By lieve the city hospitals. Several ampu­ ing by her new married name of Con­ lins) Barracks at the outbreak the end of the week Sackville Street tations were carried out by the medical stance Spry, she opened her first flower of the Rising and it would (now O’Connell Street), its principal team in an improvised operating thea­ shop which was a profession that she be engaged in the fighting street, was a wasteland destroyed tre in the house. continued to work in for the rest of her against the Irish Volunteers during the fighting, and hundreds One of the nurses who served here life. In 1953 she provided the flowers from the outset of the Rising. of its citizens had been killed, and floral arrangements at Westmin­ After surviving the Rising wounded or maimed. The cen­ ster Abbey and along the processional Private Christie was sent to tenary of the 1916 Rising has route from Buckingham Palace for France with the rest of generated a lot of recent media Queen Elizabeth II’s coronation. She the Battalion in August coverage, with many events died in January 1960 after a fall. 1916 but sadly aged just taking place nationwide, but 22 he was killed while Correspondence given all of the recent public­ ESB Head Office taking part in a raid from the Department of ity you may be surprised to The building that we know today as A on German trenches in Recruiting for learn that a number Block ESB Head Office was opened on early 1917. Ireland, which was of buildings which the 2nd of November 1970 by Brian located on the site of ESB’s current ESB acquired or have Lenihan Snr, who was at that time Clanwilliam Head Office. leased on a tempo­ Above and left: Marjorie the Minister for Transport and Power. Lloyd-Blood, one of House rary basis following the nurses who served It stands on the site of numbers 13 to Clanwilliam House af­ were fired upon. Clanwilliam House its establishment in in 40 Merrion Square 28 Lower Fitzwilliam Street and these ter the battle had seven Volunteers under Section 1927 have a link to during the Rising, and buildings were demolished in 1965 to Arguably the most successful engage­ Commander George Reynolds sta­ her medals awarded for the historic events of service in WW1. Also, make way for the ESB’s new Head­ ment that the Irish Volunteers had tioned in it and the fighting that took Easter Week 1916. a photo of one of the quarters. The front door of ESB Head against the Crown forces took place place around it on the 26th April 1916 Sherwood Foresters Office is today approximately the loca­ at Mount Street Bridge and the build­ was some of the fiercest of the entire wounded in the Rising. 40 Merrion Square ing that stood on the present day site week. After neutralising all of the 40 Merrion Square was built in 1780 during the Rising was Marjorie Lloyd- of Clanwilliam House was at the centre other positions that the Volunteers and the building's first occupant was Blood from Rathmines in Dublin who of that battle. had held south of the canal, attention Charles Henry Coote (later 2nd was 24 years old and a VAD nurse in The British Army's initial response was turned to Clanwilliam House Lord Castlecoote). By April 1916 1916. Marjorie served in House 40 to the rebels was from soldiers who itself. The British High Command's the building was no longer a private for the duration of the Rising and was were stationed locally in Dublin but insistence on persisting in front residence but the headquarters of awarded a Certificate of Merit for her its High Command quickly realised frontal attacks against the fortified the Irish War Hospital Supply De­ role in assisting the wounded there. that in order to quash the Rebels sig­ positions that the Volunteers held in pot. This organisation was staffed Her mother was also present in House nificantly more troops then were sta­ Clanwilliam House led to enormous by members of the Voluntary Aid 40 during the Rising and her brother, tioned in Ireland would be required. casualties among their troops. Time Detachment (VAD) and it was con­ the wonderfully named Lancelot Ivan The additional troops would have to and time again over the course of the cerned with arranging supplies for Neptune Lloyd-Blood, would go on come from Britain. As part of this afternoon and early evening the Brit­ the troops on the front line. One of to win a Military Cross while serving troop deployment the 178th Infantry ish troops charged across the bridge the principle activities undertaken with the Royal Dublin Fusiliers on the Brigade of the 59th Division arrived only to be repelled. By the end of the here was the collection of sphagnum Western Front in 1918. Marjorie died into Kingstown (Dun Laoghaire) early day, three of the seven Volunteers moss which was used in the produc­ in 1972 and is buried in Mount Jerome on the morning of the 26th April and who had been stationed in Clanwil­ tion of field dressings for wounded Cemetery in Dublin. A letter from the Dublin branch of the British Red were split into two columns. One col­ liam House were dead and the build­ troops. The house became the headquarters Cross written by Constance Heppell-Marr. umn, consisting of the 2/5th and 2/6th ing engulfed in flames but the British The presence of the VAD nurses of the St. John Ambulance after the Battalions, Sherwood Foresters, took causalities for that day amounted to and the buildings proximity to the First World War and remained so un­ tion that House 20 Lower Fitzwilliam the Stillorgan/Donnybrook route to nearly 250 soldiers. George Reynolds fighting at Mount Street Bridge til 1928 when it moved to 14 Merrion Street would have stood in at the time the South Circular road before arriving body was never recovered having quickly led to it being pressed into Square. of the 1916 Rising and at that time this at the Royal Hospital in Kilmainham been consumed in the inferno. service as a temporary field hospital. building was the correspondence ad­ without meeting opposition. The sec­ Beds and other material were col­ No 29 Lower Fitzwilliam dress of the Department of Recruiting ond column consisting of the 2/7th and This article and the images/ lected from the houses in Merrion Street for Ireland. 2/8th Battalions of the Sherwood For­ memorabilia were supplied by Square to equip the temporary hos­ No 29 Lower Fitzwilliam Street is the As the First World War raged the esters proceeded through Blackrock Derek Jones, ESB Telecoms pital and a large number of wounded location of 'Number Twenty Nine', the numbers of men signing up for the and onto Ballsbridge before arriving Services. Derek has been collecting these items over many years and soldiers and civilians were treated ESB’s Georgian House Museum, and it British Army began to diminish and at the junction of Northumberland and has supplied a large amount of here. Walking through the hallway shares a similar connection to 40 Mer­ in April 1915 the Department of Re­ Haddington Roads where they walked memorabilia to the 1916 Museum in of the building today it’s hard to rion Square in that it was pressed into cruiting for Ireland was established. into an ambush. the GPO and other events. imagine the scenes that must have service as a temporary field hospital This period ironically coincided with This was the column of Sherwood been played out there during the during the Rising. The house was built one of the most infamous campaigns Forester who were to encounter the Rising, with many wounded troops in 1794 but at the time of the Rising it of the First World War, which took Volunteers who occupied Clanwilliam in the process of receiving care and was used by the British Red Cross. place in Gallipoli in Turkey, where House. The Third Battalion Dublin all of the other sights sounds and The Assistant County Director of thousands of Irish born troops were Brigade of the Irish Volunteers smells that are associated with fierce the British Red Cross Society, Mrs. killed and wounded. The Department under Eamon DeValera had been street fighting. Constance Heppell-Marr, played a key was concerned with the recruitment of assigned to this area. While the On the second day of the Easter role there assigning members of the Irish men for the British Army and by majority of the Irish Volunteers Rising the St. John Ambulance VAD to food preparation, stretcher the end of the War over 200,000 Irish under his command were sta­ turned out officially to assist those bearing and sterilization duties during men had enlisted. One of these men tioned in Boland’s Mills (present injured, caring for all who fell re­ Easter Week. After the Rising she went was Private John Francis Christie who day Treasury House), outlying Above: A view of Clanwilliam House after gardless of uniform, creed or station on to have an interesting life. In 1916 upon his enlistment in 1915 was sent to posts had been set up in a number the 1916 Rising. in life. Lady District Supt. Dr Ella Constance left her husband and moved the serve in the 10th Battalion of the of locations and it was from these Left: George Reynolds and Webb converted the depot (No. 40) to England with her young son. In 1926 Royal Dublin Fusiliers. This unit was positions that the British troops a 1916 medal.

01-10_EM_News_Apr-May16 new.indd 10 08/04/2016 14:10 11 Apr/May 2016 esb.ie/em ESB Innovation Celebrates International Women’s Day Innovation P13 DEVELOPING KNOWLEDGE OF ENERGY STORAGE IN JAPAN

SINCE 2014 ESB has been col­ James Tedd of ESB Innovation and tors Ltd, lithium-ion battery laborating with a Japanese con­ Mairead Hogan and John Rafferty manufacturer GS Yuasa Inter­ sortium led by Mitsubishi Cor­ of ESB International visited a num­ national Ltd, power systems poration to develop an energy ber of Japanese energy storage supplier Fuji Electric Co. Ltd, storage asset. The demon­ suppliers. The aim of the visit was Nomura Research Institute stration project aims to in­ to develop ESB’s technical under­ and Japan’s largest trading stall a 20MW battery at an standing of battery installations in company Mitsubishi Corpora­ ESB wind farm in 2017 and order to increase capability for site tion. One of the main highlights, develop processes and prove design and planning for future ESB was the visit to the world’s largest the operation of the battery in energy storage installations. battery installation, the 56 MW, 300 the Irish energy and frequency Factory and headquarters visits MWh installation at the Futamata- response markets. were conducted of sodium sulphur Rokkasho wind farm in Aomori Pre­ Meeting with Fuji Electric Co. In March, Eileen Morgan and battery manufacturer NGK Insula­ fecture. n 56 MW Battery at Futamata-Rokkasho wind farm.

Meeting with Japan Wind Development. Factory visit to NGK Insulators. Factory visit to GS Yuasa.

What’s the Big Deal with Big Data? – How new technologies are ESB INNOVATION’S MANAGEMENT creating Big Data which is generating real value for ESB FOR GROWTH CLASS OF 2015 had a business coach for their group tional lifetime. BIM certification is now a for contractors on site. ESB INTERNATIONAL project. The programme ran over five requirement for infrastructure delivery Paul Moran of ESB International modules and participants got an in-depth projects in the UK and is becoming a key shared his experience of using drones to THIS MANAGEMENT FOR understanding of innovation, leadership differentiator of companies’ competitive­ capture data and create virtual models of GROWTH (M4G) Programme, led by and strategy development and imple­ ness. transmission lines, hydro dams and wind- John Connolly, Talent Manager, ESB mentation. The programme ran right Dr Richard Keegan of Enterprise Ire­ farm sites. Other parts of ESB, in particu­ International, kicked off in December through 2015 with our future leaders land explained how 'lean' practices, ie lar ESB Networks, are also using drones 2014 as a part of ESB Innovation’s Tal­ presenting their final group projects to doing things quicker, better and cheaper to capture data for asset management ent Management Strategy. Twenty-one the ESB International Senior Manage­ Paul Moran speaking at Big Data meeting. have transformed many industries and purposes. The speed and efficiency at future leaders of our business were se­ ment Team at a special event held on ON 8TH MARCH, over 40 of our people have enabled previously struggling com­ which these big data sets can be generat­ lected to participate in the programme Wednesday, 27th January 2016. from across ESB attended a workshop panies to become super competitive and ed is driving major efficiencies across the which was sponsored by senior man­ ESB Innovation would like to congrat­ looking at how different technologies leaders within their sectors. Companies business, but comes with some challenges agement from across ESB Innovation: ulate Colm Hegarty, Daragh Conlan, and supporting processes such as Build­ can use technologies, like those identified in terms of how this data can be managed Eoin O'Brien, John Connolly, Paul Andrew O’Connell, Shane Casey, Laura ing Information Modelling (BIM), Lidar above, to work with their partners and from the perspective of access to it both O'Duffy, Johan Swan, Lorna Heron Martinez, John Quinn, Mark Scully, and aerial photography using drones are suppliers so that together these efficien­ internally and externally. Cloud comput­ and Michael Quigley. John Gibbons, Shane Cooney, Conor coming together to create really valuable cies and increased competitiveness can be ing and associated services are enabling The programme was a collaboration Cooney, Paul Friel, Brian Gallagher, 'Big Data' for ESB. achieved. these big data sets to be analysed quickly between ESB, Dublin City University, Eoin Waldron, Garbhan Blake, Ciaran Dr Avril Behan of DIT spoke about Colm Jordan and John Byrne ex­ and to provide the information necessary Irish Management Institute and Enter­ Hughes, Geraldine Moloney, Fergus the value that leading companies across plained how the use of different model- for quick decisions by the business. prise Ireland. The group of individuals Sharkey, Dermot Dorgan, James Tedd, the world are gaining through use of ling technologies has evolved over time Following the presentations, attend­ taking part were individually coached Alan Burke and Tanya Mullally on their BIM, ie 3D virtual models, in the design, in ESB International and demonstrated ees at the workshop discussed how ESB throughout the programme and also commitment to the programme. n construction and lifetime operation of how the creation of virtual 3D models, Group could leverage these technolo­ every type of asset from high-tech man­ using BIM, can identify inconsistencies in gies, people capabilities, supporting pro­ ufacturing plant, retail and transport, to the designs of different contractors’ asset cesses and underlying Big Data to drive sports stadiums and utility infrastruc­ components early on, thereby enabling increased value for ESB. The workshop ture. By sharing data and collaborating these to be rectified before construction showed that the desire to embrace all of with partners and contractors on the commences. A demonstration of the Car­ these complementary technologies ex­ design of a single asset model, signifi­ rington Power Station model showed how ists across the company. The challenge cant savings can be made during the the underlying big data could be analysed for ESB is to kick-start various initiatives construction phase with these savings very easily to support accurate construc­ that will makes these possibilities a reality multiplied throughout that asset’s opera- tion timelines and drive increased safety across our businesses. n Participants in the Management for Growth Programme.

11-13_EM_Innovation_Apr-May16.indd 11 08/04/2016 14:17 12 INNOVATION Apr/May 2016 • esb.ie/em ESB INTERNATIONAL HOSTS CIGRÉ CONFERENCE

ESB Westwave ocean energy site, Killard Co. Clare. ESB Westwave hosts public meeting in Co Clare ESB INNOVATION HELD a public progressed, with completion of sea­ meeting in Doonbeg, Co Clare on the bed surveys and ecological assess­ Westwave ocean energy project. The ment. The project also secured €23m project is on course to be the world’s in funding from the EC’s NER 300 first wave energy power plant – con­ fund for the construction phase. CIGRE Study Committee A3 with Ollie Brogan, ESB International Managing Director, and John Gartland, Manager Networks Engineering, ESB International. verting wave energy to electricity. ESB Innovation’s Brian Fox and annual meeting of strategic plan­ lished in 2018. Ocean energy provides a significant Paddy Kavanagh updated the public ESB INTERNATIONAL renewable energy opportunity for Ire­ on the current status of project. The ning combined with a meeting on Mr. Hiroki Ito (Lead Delegate) land which could potentially supply presentation provided an overview IN MARCH ESB International its Green Book. The strategic plan­ had this message of thanks to ESB up to a quarter of Ireland’s electricity of wave technologies and the next hosted the International Coun­ ning has an important function as International: needs. steps involved to get planning per­ cil on Large Electric Systems (in a managing board to discuss the “Thanks to the kind support of This ESB Westwave project aims mission and foreshore licence lease French: Conseil International future strategic direction and con­ ESB International, we had very to demonstrate the durability of the for the project. The event was at­ des Grands Réseaux Électriques, sidering technical trends of elec­ successful meetings and made good technology. It will help to build supply tended by over 75 who actively par­ abbreviated CIGRÉ), which is a tric power industries observed in progresses. We all appreciate the chain capability and jobs in Ireland as ticipated in the meeting by asking global organisation in the field of different countries. The outcomes kind hospitality brought by Mr Ol­ the industry grows in the next decade. questions and sharing their views high voltage electricity. from the Green Book project will lie Brogan, Mr John Gartland, and Over the last year the project has on the development. n CIGRE Study Committee A3 be a CIGRE Green book on Switch­ Mr Robert LeRoux, who is our rep­ (High voltage equipment) held an ing equipment, which will be pub- resentative from Ireland”. n ESB INTERNATIONAL BAHRAIN ESB and Iarnród ESB INNOVATION Éireann partner ATTENDS 6TH OFFICE HAS A NEW HOME together for free INTERNATIONAL ternational, was visiting Bahrain CONFERENCE ON ESB INTERNATIONAL in February and stumbled across a EV charging photograph of the official opening ESB AND IARNRÓD Éireann have OCEAN ENERGY (ICOE) AFTER ALMOST 30 YEARS, ESB of the old Bahrain Office in Riffa’s together delivered a network of CONOR COONEY AND Brian International Bahrain Office moved Power Station from 1985. over 40 electric vehicle (EV) charge Fox, Emerging Energy Technologies, from Riffa’s Power Station, south of ESB International would like to points at Irish Rail and DART stations ESB Innovation, represented ESB at Manama, to their new location in wish Bahrain Country Manager, throughout the country. This initia­ the 6th International Conference on the Seef area, north of Manama. Tom Ralph, and the rest of our col­ tive sees Iarnród Éireann offering up Martin Gdovin, Eugene Carrera, Vincent Flynn, Ocean Energy (ICOE) which took Vincent Flynn, International leagues in the Bahrain Office con­ Gerry Keely, Tom Ralph, Layla Gloria at the closing to 24 hours' free parking for EV driv­ place in Edinburgh in February. The Operations Manager in ESB In­ tinued success in their new home. n of the office. ers when charging their vehicles at goal of the conference and exhibition any of the ESB ecar charge points lo­ is to advance industry development cated at Iarnród Éireann sites across by sharing recent experiences from the country. This is aimed at support­ development, demonstration and ing the adoption of electric vehicles technology transfer efforts. It aims in Ireland, which emit zero tailpipe to accelerate development by stimulat­ emissions and provide a sustainable ing collaboration between companies, and economic means of transport. n researchers and development centres. It also targets engagement of operators Check out our charge point map on www.esb. with experience in related ocean and ie/ecars or download our ecar connect app to power industry sectors. Tidal energy pre-commercial projects now in devel­ locate your nearest charge point. opment were showcased such as Mey­ gen in Scotland and Raz Blanchard in France. Conor Cooney also spoke at the 7th Ocean Energy Industry Forum in February in Dublin where he gave an update on progress on the Westwave Project, the 5MW wave energy ar­ ray planned for Doonbeg, Co Clare. Ocean technology companies such as OpenHydro, Carnegie Wave and Ocean Energy Ltd also presented at n How many can you recognise? Bobby Kinsella, Brian Cronly, Paddy Purcell, Steve O'Sullivan (RIP), Humphrey Harnett, Maurice King, Eamon Flavin, Gerry Keely, Jim the event. Gleeson, Pat Murphy, Vincent Flynn.

11-13_EM_Innovation_Apr-May16.indd 12 08/04/2016 14:17 Apr/May 2016 • esb.ie/em INNOVATION 13 ESB International awarded ESB INNOVATION CELEBRATES INTERNATIONAL WOMEN’S DAY

THREE CONTRACTS IN BAHRAIN ESB INTERNATIONAL 8 ESB International has secured three contracts in Bahrain since the beginning of 2016 On Friday 11th March ESB In­ tween DCU Business School and novation celebrated International Princess Nora Bint Abdulrahman ESB INTERNATIONAL Women’s Day 2016 by hosting University (PNU) in Riyadh, cally challenging project. an event in ESB International’s Kingdom of Saudi Arabia. PNU THE FIRST OF these contract wins ESB International would like to Head Office at Stephen Court. is the world’s largest women-only was awarded by Durrat Al Bahrain, congratulate all of those who were The event, opened up by Paul university, with over 60,000 stu­ the largest artificial island in Bah­ involved in securing these three Mulvaney, Executive Director, dents. DCU@PNU welcomed the rain, consisting of 15 large artificial contracts in Bahrain. ESB Innovation, was a celebration first intake of students in Septem­ islands include five-star hotels, an The third contract win was also of the ‘Inspiring and Empowering ber 2013. Over the initial four 18-hole golf course, 12 bridges, and with EWA of Bahrain and was to Our Female Talent Programme’, a years of the partnership almost a marina. ESB International will be study the effect on EWA’s power programme that was ran in ESB 600 Saudi female students will providing owner’s engineer services system of the large amount of Power Innovation throughout 2015, de­ participate in the programme. In including power system studies for Factor Correction Capacitors which signed to inspire and encourage a society where the education of the expansion of their high voltage are now connected to their network. all women from ESB Innovation. women at third level is a relative­ power supply connection. Large consumers of electricity in The event was hosted by Joyce ly recent phenomenon, the impact The second contract secured by Bahrain were successfully incentiv­ Farrell, HR Manager, ESB Innova­ of obtaining a DCU degree on ESB International was with the Elec­ ised to install power factor correc­ tion. Joyce was joined by Carina the lives of these young women tricity & Water Authority (EWA) tion devices. However, under some Furlong, Executive Coach, Talk­ is likely to be very significant. of Bahrain and was for consultancy circumstances and if the devices are ing Talent who helped deliver the As part of the project, DCU has services associated with the replace­ not correctly controlled, their effect ‘Inspiring and Empowering Our committed to transfer their skills ment of the existing control system on the network can become negative Female Talent Programme’ and to the PNU staff so that they can at the 220/66 kV Hidd substation in rather than positive. The study ESB who shared her top 10 findings deliver programmes of high qual­ Bahrain. The new system will be a International will deliver to EWA from the programme. ity without external support. fully modern state-of-the-art ICS will provide them with a greater Guest speaker for the event International Women's Day suitable for this crucially important understanding of the phenomena as was Dr Anne Sinnott, Executive has been observed since the ear­ node on the Bahrain power system. it occurs in Bahrain and it will also Dean, DCU Business School. ly 1900's and annually, on 8th Hidd substation is the grid connec­ recommend potential solutions. Anne spoke briefly about own March, thousands of events are tion node for the 1000MW Hidd ESB International would like to career journey but mainly fo­ held throughout the world to in­ independent power plant and there­ thank everyone who was involved cused on the current four-year spire women and to celebrate their fore power export to the grid must in securing these contracts in Bah­ partnership, signed in 2012, be­ achievements. n be maintained during this logisti­ rain. n ESB promotes collaboration and innovation in Ocean Energy Technology development

ESB IS WORKING on developing Barry, Manager for Emerging Energy structured innovation processes. a pioneering wave energy dem­ Technologies at ESB said: “The key He said: "Following on from earlier Pictured (l-r): Mary Collins, Partner Greencoat Capital; Joyce Farrell, People & Transformation Manager, ESB Innovation; Carina Furlong Executive Coach, Talking Talent; Laura Martinez, ESB International; Haley Clarke, onstration project by 2020 off the to innovation will be structured in­ meetings hosted at ESB Head Office, ESB International; Dr Anne Sinnott, Executive Dean DCU; Ruth Galvin, ESB International; and Paul Mulvaney, Clare coast. With funding of €23m novation processes and collaboration I am hopeful that we can find a way Executive Director, ESB Innovation. through an EU clean technology between different companies within to accelerate the progress of wave en­ Innovation fund (NER300) and the ocean energy sector, with other ergy technology through developing supported domestically by SEAI, sectors such as oil and gas and across an effective collaboration network. I the ESB Westwave project will de­ Ireland, Scotland and Northern Ire­ am delighted to be able to share our ESB INTERNATIONAL ploy a small array of wave energy land”. own learnings at ESB around struc­ devices. Brendan is pictured below at a tured innovation and the benefits of One of the biggest challenges for workshop in Queens University, Bel­ effective collaboration networks”. WELCOMES NEW STAFF the Ocean Energy sector right now fast, with public and private sector The workshop in Belfast reviewed ESB INTERNATIONAL is delivering a wave energy technol­ representatives from the ocean en­ a number of options to build more this are as a way of getting to know ogy that is proven to perform ef­ ergy sector. Brendan has been shar­ effective collaboration across the ON MONDAY 22ND February, an different people from across the busi­ fectively in all sea state conditions. ing his experiences in ESB around sector and expects to organise a first induction event was held in Stephen ness. They also encouraged new staff Innovation will be key. Brendan the benefits of collaboration and event later in 2016. n Court for more than twenty individu­ members to get involved in the wealth als who have joined ESB International of sports and social activities available to over the last few months. Attendees on them in the organisation. the day received presentations from a New staff got the opportunity to min­ range of presenters across ESB Innova­ gle with the broad range of new recruits tion. that have joined the organisation in re­ Ollie Brogan, Managing Director of cent months, as well as a chance to infor­ ESB International, opened the session mally meet the ESB International Senior and noted how important events like Management Team. n

Brendan Barry at Queens University, Belfast, with public and private sector representatives from the ocean energy sector. ESB International’s new staff members with members from ESB International’s Senior Management Team.

11-13_EM_Innovation_Apr-May16.indd 13 08/04/2016 14:17 14 Apr/May 2016 • esb.ie/em Generation & Wholesale Markets Carrington celebrates Inaugural ESB major milestones Wind Conference 8 Construction of the Carrington plant is now complete — with all key components of the station now in place, we are purely focusing on commissioning and testing until final plant handover later this summer. Major milestones! We’re proud and delighted to say we re­ cently hit two major milestones for Car­ rington: 1. We successfully achieved first fire of the Unit 11 Turbine building cooling fans. Blue skies, bye bye Gary Connolly (Asset Development), Cera Slevin (Asset Development) and Brendan Barry (Emerging Technologies) led a panel discussion on renewables. first gas turbine and idle run to full speed, scaffolding. no load (3000rpm) on 22nd March. AROUND 100 PEOPLE Innovation and Process, 2. We also achieved first synchronisation from ESB Wind Devel­ through to Partner­ to the UK National Grid on 30th March – opment, HV Cables and ships and Commu­ the first time that the plant connected with Civils & Environmen­ nity/Stakeholder En­ the grid and started producing power. tal, all of whom are gagement. And there These milestones are particularly signif­ involved in the current was even time to tend icant as they close out the Electrical Sub­ Wind programme, gath­ to a little mindfulness, station Interface for Unit 11 which began ered for the first in-house thanks to a Tai Chi session in 2007. This means we can now start the Removing site scaffolding. Wind Conference in Ath­ Sean Farrell led by Master Yang Dong – ESB commercial, trading and planning lone on Thursday 25th and (Asset an eighth-generation Tai Chi interfaces with National Grid Electricity Friday 26th Feb. Development) Master! and the event and embed the ESB Operations team into Over two days, the attend­ keynote speaker Overall the event was a the processes of daily commissioning. Checking the status of the operation of GT11 ees got to hear about and - John F Kelly great success – the organ­ These are as much successful mile­ in Carrington's Control Room are members of discuss a wide range of top­ (Director, Centre isers would like to thank For Project stones in stakeholder management as they Carrington's Operations Team (l-r): Steve Gillett, ics from Behavioural Safety, all the presenters for their Paul Beedle and Dylan Brennan, with John Management). are in technical engineering. McLoughlin, ESB International (standing). time and sharing their Thanks to all members of the Car­ knowledge, as well as all rington Project Team, and the support the attendees. n from right across the ESB Group, for their Overall view before urbanisation works. consistent effort in achieving these mile­ stones. Finally, we’d like to thank Breanna Curtis, Ger Forde and John Haverty In other news who have just recently transitioned off We’ve completed over 4.3 million hours the project. Breanna, Ger and John were on the project and our focus on safety dur­ all site-based engineers who played a ing commissioning is a top priority. High- big part in progressing the project, and pressure gas was introduced to the site showed real professionalism and com­ and the testing and commissioning of the mitment. We wish them great success in Paul O’Kane, ESB International, MC-ing the Health, Master Yang Dong (far right) and some of the power plant gas systems is well under way. their future careers with ESB. n First fire! Safety and Wellbeing section of the event. attendees practising their Tai Chi moves. OPEN DAYS IN ESB TRADING ESB TRADING RECENTLY held two successful open day sessions on 19th February. Ken McKervey, ESB Trading Manager, welcomed all the at­ tendees and provided an overview of the different activities that the team is currently working on. This was followed by presen­ tations on topics including Car­ rington CCGT trading, Inter- connector trading and Single Andrew Carey, ESB Trading Front Office, Electricity Market (SEM) trading Deirdre Feeney, ESB Trading Front Office, presenting on SEM Power Auctions. presenting on Interconnector Trading. operations. Afterwards, there was a tour of the Trading floor and Many thanks to everyone who months. If you’re interested the attendees walked through an attended on the day! The team in taking part, please contact overview of the prompt and for­ is planning to run more open- Niamh Quinn (niamh.quinn@ Niamh Quinn, ESB Trading Risk, Ciaran Byrne, ESB Trading Front Office, and Paddy Hayes, Executive ward trading desks. day sessions over the next few esb.ie). n Director, G&WM.

14-17_EM_G&WM_Apr-May16.indd 14 08/04/2016 14:19 Apr/May 2016 • esb.ie/em GENERATION & WHOLESALE MARKETS 15 INSIGHT INTO… IT & BUSINESS PROCESS The DS3 Programme 8 As part of our occasional series about the different parts of G&WM, we’re zooming in on our IT & 8 In this issue, Will Carr and Brendan McGrath of the NMR Project Business Process (IT&BP) team Team cover the DS3 programme and its implications under I-SEM ognition from the Regulatory Authori- THE DS3 PROGRAMME is a ties (RA) that there will be a significant Transmission System Op- increase in the cost of procuring erator (TSO)-led initiative these services. The current to ensure the levels of HAS pot is approximately renewable integration €60m, whereas the DS3 called for under the system service expenditure Government’s 2020 cap may potentially rise to target can be securely €235m by 2020. achieved. The EU Renew- Ancillary services are cur- ables Energy Directive Brendan McGrath (left) and rently contracted through a requires that 16% of the Will Carr (right) members regulated tariff framework country’s energy consump- of the G&WM NMR Project where the tariff rates to be Team with responsibility for Liz Halsall and Kamila Nugumanova (London tion will come from renew- paid to providers are re- Office) testing out Airwatch. System Services including able sources by 2020. The the DS3 Programme. viewed annually by the TSO Government has set out and approved by the RA. It Solving IT issues on the ground mobility and collaboration applica­ 365 and AirWatch. These events that in order to meet this requirement has been decided that, in the future, Recent visits to Aghada, Money- tions that ITS have to offer, such have been very popular so far and the electricity sector has been set a re­ ancillary services will be contracted by point, Turlough Hill, Carrington, as Microsoft Office 365, Airwatch, will continue throughout 2016, so newable target of 40%, the transport the TSO through a competitive auction Dublin Bay, the London Office and Skype for Business and MyOffice. watch out for details on Solas etc. n sector a 10% target and the heat sector process. The detailed design of this Tilbury have resulted in very posi­ The team will continue their pro- a 12% target. competitive process is currently being tive results for our business users, gramme of visits throughout 2016. Ancillary services, provided by developed. It is intended that the first as they had the opportunity to raise generators, are required by the TSO DS3 auction will be held in Q1 2017 for issues in person and either get an­ Lunch & learns to continuously and securely operate services to be delivered from the start swers on the spot or issues can be IT&BP regularly schedule lunch­ the power system. The current Har­ of Q4 2017 in line with the 'go-live' taken away for resolution. and-learns and coffee morning monised Ancillary Services (HAS) date of I-SEM. An interim regulated These visits have also included events for G&WM on IT topics such fall into three categories: Operational tariff will be put in place to apply from demos on how to use the numerous as Sharepoint Online 2013, Office Reserve, Reactive Power and Black October 2016 to September 2017 for Start. As part of the DS3 programme, the extended range of ancillary ser­ Current IT&BP projects the TSO has identified a need not just vices while this competitive process is to increase the quantity of these ser­ finalised and implemented. n Ciaran McManus, Carrington Plant Manager; vices but also for additional services Cormac Bland, IT Service Delivery, ITS; Vera Miller, to be added. As such, services relat­ G&WM IT & BP Manager, Melwani; Vijay Sabnani, Project Manager Carrington IT, Rob Wallace, ing to the provision of inertia, ramp­ Carrington Operations Manager; and Matt Benson, ing capability and dynamic response Carrington Asset Manager, all attending the (both real and reactive) to voltage dis­ Project close-out meeting for the Carrington IT Project Phase 1 on site in Carrington 24th March, turbances have been specified. A total 2016. of 14 ancillary services have been pro­ posed under the new DS3 framework. Broadly, they can be subdivided into four categories: inertial response, re­ serve products, ramping products and DS3 (Delivering a Secure Sustainable Electricity voltage control. System) is a TSO-led initiative to meet the Given the increase in the quantity challenges of securely operating the electricity system with increased levels of variable non- and categories of ancillary services to synchronous renewable generation. be required by the TSO, there is rec- Robert Quinn, from G&WM’s IT&BP team, giving a presentation for ESB Trading on the benefits of Sharepoint 2013. ESB TRADING PLANS FOR I-SEM The I-SEM programme ran a series how our existing systems and pro­ of business process design work­ cesses need to change. This output St Patrick’s Day comes to London shops in February and March to will form the basis of a Solutions identify what capabilities we need Architecture and Implementation ON TUESDAY 8TH March, we held praised ESB as a continuing symbol to take part effectively in the new Roadmap, which will set out how a St Patrick’s Day lunch at the House of the interconnected nature of the power market, which is scheduled this new Trading capability can be of Commons as part of ESB’s UK UK and Irish economies. to go live in Quarter 4 2017. ESB delivered. external engagement programme. Whilst this was an informal Trading is providing a number of If you have any questions, get The event brought together a cross- event, it provided an excellent op­ subject matter experts to help iden­ in touch with Eric Slattery in ESB party group of politicians who have portunity to showcase our CCGT tify requirements, and to identify Trading. The House of Commons, London. an interest in energy issues or have investment at Car­ a connection with one of ESB’s gen­ rington near Man­ erating stations in Great Britain and chester as well as Northern Ireland. the Tilbury biomass Guests were greeted with sham­ plant. rock buttonholes and Guinness, As well as MPs, and then sat down to a lunch host­ several peers were ed by Dr Alan Whitehead MP, the present, including Labour Shadow Energy Minister. the Labour and the In his opening remarks, Alan con­ Liberal Democrats’ gratulated ESB on its Carrington energy spokesper­ investment. The Irish Ambassador, sons in the House of The team during one of their workshops. His Excellency Dan Mulhall, then Lords. n Paddy Hayes, Executive Director G&WM, making a speech at the lunch.

14-17_EM_G&WM_Apr-May16.indd 15 08/04/2016 14:19 16 GENERATION & WHOLESALE MARKETS Apr/May 2016 • esb.ie/em

Appreciation: 60 seconds on… RedBox Pat Brady Ready, camera, action! 8 Sean Hegarty, Renewables Delivery Manager, G&WM, sat It is with down with EM to talk about Project RedBox. Read on to find great sad­ out more… ness that we heard of the What is Project RedBox? projects under way at passing of It’s a group of about the same time be­ Pat Brady 10 wind projects fore – now we’re (Dublin Bay which we decided working on six Power). He to group together windfarm sites made a huge contribution to in 2014 and treat and that num­ the success of Dublin Bay in his as a single pro- ber is growing. role as an EC&I Technician and gramme. These are Overall, success a staff representative as well as all projects which would be a sig­ being one ‘the originals’ at Dub­ we determined had a nificant increase in lin Bay – joining the company in chance of securing sup­ ESB’s wind capacity, 2001, before retiring in 2009. port under ROCs or ReFIT built safely; in line with Pat was an avid sports fan, regimes. the business case and in time who had great interest in cycling to secure support. It’s also a great – biking from Portmarnock to What’s different/innovative about learning experience for everyone in­ Dublin Bay every day until he it? volved and hopefully a springboard retired. He played seven-a-side ESB RECEIVED a request to Lots! We’ve established frameworks, for many of their careers! football in SPORTSCO until his provide a backdrop for a fashion built a team (many of them new to retirement and coached teams shoot which would be used in ESB), embedded behavioural safety What challenges are you coming up at a local level. He was a great Image Magazine to showcase a and focused on this as one overall against as you work through Red- character, who was always fun new range of clothing. The pho­ programme rather than discrete Box? to be with and who would be tographer (Eilish McCormack) projects and much more. So far, the detailed planning is pay­ comfortable putting his arm advised that she was looking for ing off – we are using our tools such around you to provide genuine an ‘industrial background’ with How does it support ESB’s strategy? as PDM on all projects. Getting con­ support to his colleagues. ‘different textures’ for the shoot, RedBox will almost double our wind sents in place for large infrastructur­ Pat will be missed by his col­ particularly with ‘concrete and capacity if all projects are built out, al projects such as these remains an leagues at Dublin Bay, who have metal’. The team at Dublin Bay supporting our renewables strategy. area that takes much attention. committed to an annual cycle in Power responded and arrange­ his memory. The team at Dublin ments were made to identify suit­ What’s the timeline? How are you handling safety Bay and across ESB would like able locations. It’s challenging – NI projects must throughout this project? to express their deepest sympa­ Due to the noise levels in the be generating in early 2017 and ROI Behavioural safety is built in from thy to Pat’s family and friends. various plant areas, all locations projects in 2018. the very start, with all framework May he rest in peace. needed to be outdoors. The pho­ contractors being required to put a tographer identified a number How many people are involved? programme in place. We are work­ of locations and the plant team From which parts of ESB? (And be­ ing closely with these partners and set about preparing the locations yond…) learning from them too. We also from a safety perspective. All Well over 100 people are involved have great support from our own members of the photoshoot were from Asset Development, ESB Inter­ 4you team as well as the safety re­ inducted at the site, and the shoot national, Legal, Procurement, Insur­ sources throughout ESB Internation­ took place under supervision of ance, O&M, Trading and elsewhere. al and G&WM. the plant team. Seeing the process ESB Networks and Eirgrid are then first-hand left you in no doubt as providing grid connections. Some How can I find out more about Red- to the professionalism of the pho­ projects are joint ventures too. box? tographer, the model and the en­ Several of the projects have a web­ tire fashion shoot team. What success have you had so far? site. Alternatively, one of the Red- As it transpired, the power What does overall success look like? Box team would be very happy to Fond Memories plant provided an excellent back­ We’ve never had more than three come and talk to your team. n ground to a very stylish model- Page 17 ling assignment. The article was subsequently published in Image Magazine with an appropriate A WARM WELCOME AT ERNE STATIONS credit to the team at Dublin Bay Power. n ON 29TH FEBRUARY, Erne Stations hosted a party of 24 – mostly councillors from Fer­ managh as well as three Riv­ IEI STEPS PROGRAMME ers Agency Engineers. Then on 7th March, the team hosted a party of eight from the Ulster Farmers Union, including Bar­ clay Bell – their Deputy Presi­ dent. In both cases, Harry Doherty gave a presentation on the re­ cent flood and ESB’s role in the management of the river Erne. The team then brought them up to the dam wall and demon­ strated how the spilling works. Both parties gave very positive ESB Moneypoint visited Coore National School as part of the IEI Steps programme. Pictured are engineers feedback about the visits. n The councillors visit the Cathaleen's Fall Control Room in Ballyshannon. John Casey, Robert Cleary, Peadar Kelly and Darren Griffin with children from the school.

14-17_EM_G&WM_Apr-May16.indd 16 08/04/2016 14:19 Apr/May 2016 • esb.ie/em GENERATION & WHOLESALE MARKETS 17 Turlough Hill fire equipment Skills at Work FINDS A NEW HOME DUE TO NEW safety rules, as fighting equipment, so they decid­ of heavy-duty breathing appa­ well as staff movement and re­ ed to try and find a suitable home ratus, 12 face masks and 12 air tirements, Turlough Hill’s Vol­ for it rather than send it to scrap. cylinders, and associated spares. unteer Fire Response Team was The recipients – the Wicklow They’ll be putting the equipment recently disbanded. However, Fire Service – were delighted to good use at their training cen­ they still had serviceable fire­ to take up the offer of six sets tre in Bray. n

John Casey (HSEQ Manager, Moneypoint) and Brendan Kennedy (Moneypoint Station Manager) attended the Skills at Work programme wrap-up session for the Kilrush Community School Fifth year students, who have gained valuable experience in preparing CVs, cover letters and being interviewed. FOND MEMORIES

L-R: Mark Moran (Operations, Turlough Hill), Dave Sexton (Plant Manager, Turlough Hill & Liffey Stations), Alan Monaghan (Fire Fighter, Greystones Fire Service), Noel Bollard (Operations, Turlough Hill and member of Noel Bollard and Mervyn Griffin. the local volunteer fire response team) and Mervin Griffin (Fire Fighter, Rathdrum Fire Service). FIRE-READY AGHADA

A MEMBER OF the public, Niall Senior, and worked right across the Kavanagh, recently shared this country. The picture shows Peter photo with us. His grandfather, (second from the right) and Peter Se­ Peter Kavanagh, worked at Pigeon nior (in the flat cap) transporting an House Power Station from around ESB B-T-H generator for the electri­ The team tackle the blaze. 1948 to 1975 as a fitter/supervi­ fication of Ireland, using one of the sor. (So there may yet be folks still first low-loaders capable of getting AGHADA’S OPERATIONS STAFF facility in Ringaskiddy, Cork. working here who remember him!) the generators under the low/small and some of the day staff recently at­ Many thanks go to everyone But Peter’s association with ESB railway bridges around the country tended some very hands-on fire fight­ involved in organising and started a little earlier. He inher­ at the time. ing training at Chris Mee’s training taking part on the day. n Michael O'Connell and Declan O'Keeffe gearing up for the training. ited a haulage contracting business Many thanks go to Niall for shar­ from his father, Peter Kavanagh ing this photo/memory! n FLYING HIGH OVER My Transition Year COOLKEERAGH Placement in ESB 8 By Clodagh Murray

I am currently in Tran- me was the many different sition Year (TY) at types of jobs that people Our Lady’s School have in ESB. My experi­ in Terenure and as ence really opened my part of this TY Pro- eyes to the organisation gramme I applied and planning that goes for work experience on behind the scenes that placement with ESB. most people don’t fully During my time here, I appreciate. My advice to fu­ gained an insight into the many ture TY students working in ESB different careers that ESB has to is to enjoy every moment and learn as Electric offer, including HR, communica­ much as you can. tions and engineering. In each area Finally, I would like to thank every­ Ireland Staff that I visited I had an opportunity one who looked after me so well and Conference to sit with members of staff as they who helped me during my time in ESB showed me what they worked on. – it was truly a positive and brilliant The team at Coolkeeragh recently hired a local drone enthusiast to take several stunning photographs of Page 18 the power station and substation. Photo credit: Nigel McFarland of Aerial Vision NI. Something that really surprised experience for me. n

14-17_EM_G&WM_Apr-May16.indd 17 08/04/2016 14:19 18 Apr/May 2016 esb.ie/em ESB Feis Ceoil Celebrating 120 Years BSC & Electric Ireland P20 Electric Ireland Staff Conference

Paul Stapleton, General Manager, Electric Ireland. Tom Bean, SPARKS Representative, delivering his presentation. Speakers at the morning session were THE ELECTRIC IRELAND Con­ a short overview of the high level Later in the afternoon, Jim (l-r): Edel McCarthy, MC, Tom Bean, Aileen Leddy, Ray Breen, Valerie Lynch, ference, attended by 300 staff, 2016 priorities for Electric Ire­ Dollard, Executive Director BSC Jim Dollard (Executive Director, BSC took place on 10th February, 2016. land in relation to the key strate­ & Electric Ireland, addressed the & Electric Ireland), Vincent Litchfield, Paul Stapleton (General Manager, The theme of the conference was gic objectives of Electric Ireland. conference acknowledging the Electric Ireland), Nicola O’Leary, Gary ‘Building for the Future’ and The afternoon session provid­ achievements of Electric Ireland McCafferty, Theresa Mulcahy and aligned to this theme, speakers ed the opportunity for confer­ in 2015 and giving an overview Emer Treacy. covered a range of topics focusing ence delegates to get an insight of the wider ESB business. on key business achievements and into sponsorship and how it de­ Finally, it was a great Lynne Darcy, Marketing and Sales . priorities and innovations past, livers business value by enabling pleasure to have Joanne "A really good mix present and future. Electric Ireland become a rele­ O’Riordan (No Limbs No Lim­ of internal Electric Paul Stapleton, General Man­ vant and credible part of custom­ its, https://www.youtube.com/ ager, opened the conference with a ers’ lives. watch?v=bga2B4FFEo8) as our Ireland, internal ESB ‘’I thought the conference was look back at the successes in 2015 Electric Ireland is proud to be guest speaker. Joanne provided and external speak­ very good, will be difficult to and, with a supporting video, re­ the Official Energy Partner to a wonderful insight into how she ers was achieved. top it next year’’ minded staff of the key milestones Team Ireland for the Rio Olym­ has overcome challenges in her It was also great to and achievements across all areas pic Games 2016. Lynne Darcy, life with strong family support, see a new range of of the business. Paul spoke about Marketing and Sales, gave an innovative technology and an speakers. Overall a how Electric Ireland will build on overview of the strategy behind inbuilt determination to lead an the success of 2015 to meet the op­ the sponsorship and its deploy­ independent life. great event and nice portunities and challenges it faces ment. Lynne spoke about the Throughout the day Edel Mc­ to meet new in 2016. campaign, its objectives, and Carthy, MC, expertly managed colleagues" "Overall I thought it was a really The morning session contin­ how they will integrate the spon­ the conference agenda, staying good event...brilliantly organised, ued with Tom Bean, on behalf of sorship into every area of the on schedule, whilst offering eve­ great presentations and a re­ SPARKS (the Electric Ireland staff business. ry opportunity to engage with all ally great sense of togetherness engagement group), delivering an Continuing on the theme speakers. throughout the whole day" engaging presentation on the 2015 ‘Building for the Future’, Colm This is the first Electric Ire­ SPARKS initiatives and how the Moriarty of the Innovation Hub, land staff conference but with a group will play its part in making ESB, delivered a presentation follow-up survey indicating that Electric Ireland a better place to on his perspective on the im­ it was seen as an engaging and work in 2016. pact technology and innovation worthwhile event, it is likely to “Was brilliant to have A group of staff representing has and will continue to have on feature on the Electric Ireland all business areas then presented ESB’s business. calendar of events for 2017. n everyone in one room, and to have staff presenting’’

Guest speaker Joanne O’Riordan (No Limbs No Limits).

Carol Ryan, Darina Dolan, Mary Milne and Michelle Above: Colm Moriarty, Innovation O’Connor. Hub.

18-22_EM_BSC_Apr-May16.indd 18 08/04/2016 14:21 Apr/May 2016 • www.esb.ie/em BSC AND ELECTRIC IRELAND 19 BUSINESS SERVICE CENTRE ESB Sponsored Prizes at the RHA Annual Exhibition 186th BRINGS YOU THE IT SERVICE BAR Annual Exhibition

BUSINESS SERVICE CENTRE has recently launched a new initiative called 'IT Service Bar'. The service is provided by the Client Services Team from ITS Service Delivery. The IT Service Bar was established to provide ESB staff with expert technical guidance and an opportu­ nity to speak directly with an expert on any technology queries they may have.

THIS ONE STOP SHOP WILL PROVIDE THE SERVICES LISTED BELOW: Pictured (l-r): Richard • How to use collaboration Dufficy, Client Services Manager; Mary O’Connor, IT technologies such as Lync/ Service Delivery; and Liam Skype for Business, AirWatch, Molloy, CIO. Pictured (l-r): Michael Wann and Gerard Crowley, ESB’s Planning & Asset Manager. Office 365 etc. more effec- THE RHA ANNUAL Exhibition is re­ forms in our daily lives. The prizes also tively and provide user guides garded as one of if not the most impor­ are designed to support the development and arrange training for you tant Annual Art Exhibition in Ireland and careers of artists. or your teams each year. This year will see the 186th This year the prizes were selected by • How to use your laptop, iPad, The IT Service Bar Team. showing of the RHA Annual exhibition a selection committee of Gerard Crow­ tablet, iPhone to access ESB which runs from 22nd March – 11th ley Planning & Asset Manager Group online services June. It is the longest running open sub­ Property, BSC; Ann Nolan (nee Moran), • How to maintain a device for mission exhibition in the country. art teacher and daughter of the late Joe optimum performance e.g. The art works included in this exhibi­ Moran, former Chief Executive ESB; and security, battery consumption WHAT THE IT SERVICE BAR tion are of a very high standard and the Brendan Delany, Archive & Heritage etc. vast majority of work has been selected Manager. • Provide access to expertise on TEAM CAN HELP YOU WITH from about three thousand open submis­ The ESB Keating Award for Painting in areas such as video conferenc - sions which were evaluated by selection Yr 2016 (A Silver Medal and cash award ing, the right device for your panel from the RHA who are artists of €2,000) was presented to artist Michael new role, access to meeting themselves. Wann for his painting titled 'Shadow room equipment etc. Each year about 18 companies sponsor Stream' by Gerard Crowley Planning & special prizes at this exhibition. The com­ Asset Manager, Group Property BSC. panies who sponsor these prizes are held The ESB Keating Medal & Award What can the IT Service Bar Team in high esteem by the artists and winning honours artist Sean Keating (1889-1997), help you with… such a prize can make a real difference to former President RHA 1948-1962, who The IT Service Bar will run every an artist's career, with the extra recogni­ is perhaps best known for his work in re­ second Friday in the Head Office tion and prestige such a win can confer cording in a series of sketches, drawings Canteen but we also plan to con­ particularly at this exhibition. and paintings the development of the tinue to take the IT Service Bar to Over the last number of years ESB Shannon Scheme. other areas of the business, with has been sponsoring two prizes at this The ESB Moran Award for Sculpture pop-up bars and site visits taking exhibition which generally receives for Yr 2016 (A Silver Medal and cash place throughout ESB in 2016. Keep more visitors than any other annual award of €2,000) was presented to Olivia an eye on our Yammer page – The IT exhibition in the country. ESB believes Musgrave for his sculpture titled 'Ama­ Service Bar for information on when that these awards for art and sculpture zon Reading' by Ann Nolan. we will be visiting you! n will help profile the importance of visu­ This Medal and Award is a tribute to al arts and the contribution it can make Joe Moran, Chief Executive of ESB 1991­ not only to enhancing the workplace but 1996. Joe not only made an immense also to help provide us with a better ap­ contribution to ESB but also to public life Electric Ireland ELECTRIC IRELAND SPONSORED pected levels of professional rugby and preciation of the relevance of art in all its in Ireland. n U20’s Six Nations this years Ireland’s Six Nations Under indeed international rugby. We have 20’s Home International Rugby Series some really exciting players coming Home Series which took place throughout February through the ranks and these games pro­ and March. The three home matches vide a real opportunity to witness this against Wales, Italy and Scotland were first hand. Some of these players will played in Donnybrook Stadium on the become professionals and some will also Friday night preceding the Ireland Men’s become senior internationals". RBS 6 Nations Home Games and were Felix Jones earned five caps for the shown live on RTE. Ireland Under-20 team that won the The Electric Ireland U20’s Home Series Grand Slam in the 2007 series which provided a unique opportunity to expe­ also included Keith Earls, Darren Cave, rience the Six Nations atmosphere while Ian Keatley, Sean O'Brien and Cian seeing the rising stars of Irish rugby. Healy, all of whom have gone on to im­ Former Ireland rugby star, Felix Jones, press in the senior ranks. who launched the sponsorship said: This sponsorship echoes Electric Ire­ "Playing U20 rugby for Ireland was a land’s involvement in supporting emerg­ pivotal moment in my career. Not only ing talent through the GAA Minor Hurl­ Felix Jones, Number 10, with Niall Dineen, was it my first experience representing ing and Football Championships, Young Commercial Manager Electric Ireland, and members Ireland but the exposure to Six Nations of the Irish U20s squad. St. Vincent De Paul and Team Ireland for rugby was a great indication of the ex­ the Rio Olympics 2016. n Pictured (l-r): Olivia Musgrave with Ann Nolan.

18-22_EM_BSC_Apr-May16.indd 19 08/04/2016 14:21 20 BSC AND ELECTRIC IRELAND Apr/May 2016 • www.esb.ie/em YOUNG ST. VINCENT DE PAUL ESB Feis Ceoil Celebrating social and personal development. Through the Young SVP programme, Electric Ireland aims to change nega­ 120 Years tive perceptions of young people and drive pride in the positive impact young people have on Irish society. The Electric Ireland and St. Vincent de Paul partnership was brought to life through an interactive short film, which went live on the 16th Febru­ THROUGH ESB’S ENERGY for Gen­ ary. The video is available to view on erations Corporate Social Respon­ www.whatdoyousee.ie and it showcas­ sibility Fund, ESB has supported St es two perspectives of teens in Ireland, Vincent de Paul since 2005. Corporate challenging the viewer to re-assess Responsibility (CR) is at the heart of their perception of youth participa­ ESB's business vision and since 2005, tion in the community. The interactive ESB and Electric Ireland have donated video utilises cutting-edge technology €2.4 million to St. Vincent de Paul. enabling a mobile in-browser, dual- For the past three years, Electric messaging video experience. Ireland has supported the Young SVP Electric Ireland has also created a National Youth Development Pro- powerful photo series, 17 Under 17, gramme which is a nationwide initia­ aimed at challenging the viewer to tive, providing positive, meaningful take a different perspective on young opportunities to 4th and 5th year people. The 17 Under 17 photo series students – showing them first-hand will champion teens who are making Laura Gilsenan (CEO, ESB Feis Ceoil), Marguerite Sayers (Managing Director, ESB Networks) the importance of social justice. The a change in communities around the and Niamh Williams (Conductor), with winners from St. Brigid’s National School, Castleknock. programme encourages young people country. This went live at the end of into social action and promotes their March. n THE ANNUAL ESB Feis Ceoil Fes­ encouraging musicians to har­ tival took place in Dublin’s RDS ness their potential for bright­ from March 6th until March 18th. er possibilities. We are proud This year marked the 120th anni­ to support the ESB Feis Ceoil Energy Partner to Ireland's versary of the competition which Festival, such an important celebrates emerging Irish musical event in the musical calendar, Olympic Team talent. Set up in 1896, the festival and congratulate the Feis Ceoil has become Ireland’s largest classi­ Association on 120 memorable cal music festival with almost 5,000 years – celebrating classical energy participants and 200 individual for generations!” competitions held annually. One of the highlights of the festi­ The Penston Vocal Academy Trio performing at the 2016 ESB Feis Ceoil launch at the Little Paddy Hayes, Executive Director val was the ESB Feis Ceoil School Museum of Dublin. G&WM, who attended the launch of Choir Competition of the Year with Katie Taylor. this year's festival said: “ESB is de­ the young singers from St. Brigid’s The ESB Feis Ceoil Gala Concert lighted with its long association with National School in Castleknock and will be held on April 6th in the Na­ Feis Ceoil, which promotes excel­ conductor Niamh Williams taking tional Concert Hall, to showcase the lence in learning and performance, home the prize. winners of Feis Ceoil festival. n

Paddy Barnes.

TOM DALEY MAY be the only spring­ fied (Michael Conlan, Paddy Barnes, Joe ESB Archives' New Website board diver you recognise right now but Ward and Steven Donnelly) but hopes to A BETA VERSION of the new website an interactive map showing when Phone: 00353 1 6042132 that’s all set to change after Ollie Ding­ add at least two more. Portlaoise mid­ from ESB Archives is now available to electricity was connected to each of ley qualified to join Team Ireland in Rio dleweight Michael O’Reilly and Belfast’s view at ESBARCHIVES.IE. the 792 rural areas. We will continue next summer. He grabbed the headlines Michaela Walsh (dropping down from The site provides a virtual archives to populate information for each area because the last Irish diver to make the bantamweight to the Olympic discipline experience outlining ESB's history and hope that staff and ex staff mem­ Olympics – Dubliner Eddie Heron – of flyweight) will also be among those and showcases a selection of fabulous bers may have some stories and even competed back in 1948. chasing spots in Turkey. Only the wom­ photography and video from the col­ photos to share from these locations. Dingley (23) bridged that 68-year gap en’s finalists will go through but it’s top lections held at ESB Archives, Har­ ESB Archives was established in by clinching his place at the very last 3 three for the men. If any of the Irish men old’s Cross, Dublin 12. 1991 and has collected and preserved metre qualifying event, which actually are beaten in semi-finals they’ll then face The site will be an ongoing work in some wonderful material. The collec­ took place in the Rio pool that will host a box-off for a Rio spot. progress with much more information tions reflect the unique contribution this summer’s Games. He was up against being continuously added. This is just ESB has made to the economic and 56 divers from over 30 nations. He need­ BULLY FOR THEM the beginning but for now the main social development of Ireland. We ed to make the semi-finals (top 18) and Do you know Team Ireland contains one sections of the site are: are very excited to be able to share did it comfortably, placing 13th in the of the world’s best hockey goalkeepers? • Story of the Shannon Scheme these memories and stories through qualifying round and then 15th overall. Cork native David Harte was recently • Rural Electrification our new website. selected as the international hockey fed­ • ESB Advertising through the dec­ website: ESBARCHIVES.IE FIGHTING FOR PLACES eration’s ‘Goalkeeper of the Year’ for ades email: [email protected] Everyone already expects golden girl 2015 and Irish coach Craig Fulton also • A visual portfolio of all our gen­ twitter: esbarchives@twitter. Katie Taylor to retain her lightweight ti­ got the same award for his role. Harte, eration stations between 1927 and com n tle in Brazil but first she has to qualify. from Kinsale, plays professionally in 1997 Her first chance comes at the ‘European’ India and his twin Conor is also on the • Every ESB Annual Report since Look out for more updates from us on Olympic Qualifying Tournament in Is­ Irish ‘Green Machine’ that has made his­ 1927 Yammer and ESBnet. tanbul next month (April 23 –May 1) and tory by qualifying for Rio. They are the As 2016 marks the 70th anniversa­ Visits to the reading room at she’ll have another chance at the global first Irish team of any kind to make it ry of the beginning of the Rural Elec­ ESB Archives can be arranged by version of that in Azerbaijan in June. since 1948 and the first in hockey since trification scheme we have provided appointment. Ireland already has four boxers quali­ 1904. n

18-22_EM_BSC_Apr-May16.indd 20 08/04/2016 14:22 Apr/May 2016 • www.esb.ie/em BSC AND ELECTRIC IRELAND 21 ELECTRIC IRELAND PROUDLY ESB hosts Industrial Heritage Association SPONSORS THE IHF’S ANNUAL of Ireland Awards for Year 2015 CONFERENCE IN KILLARNEY THE INDUSTRIAL HERITAGE Asso- of our rich past. The approach you are the excellence of its engineering design ciation of Ireland (IHAI) Awards were taking to progressing your aims is to be and displaying the magnificent interior presented on Tuesday 23rd February admired. Essentially it seems to me that of the ship as well as narrating the in- at a function in ESB Head Office. The your organisation is trying to foster and dividual stories of many of the ill-fated event, sponsored by ESB, was hosted develop connections between different crew and passengers. by Jim Dollard, Executive Director. sectors, diverse professional organisa- This year’s event was very special as tions and voluntary groups and this is ac- Special Recognition Award: Paul Duffy it incorporated the inaugural presen- tively forging a consensus that we should Paul Duffy, Chartered Engineer and Fel- tation of the Mary Mulvihill Media not only have a sense of shared owner- low of Engineers Ireland, has published Pictured (l-r): Bobby Kerr, Conference Chairman; Niall Dineen, Award which was established by the ship for our past but it is something we and lectured extensively on Irish engi- Head of Commercial, Electric Ireland; Tim Fenn, Chief Executive, IHF; Michael Ring, TD, Minister of State for Tourism; Stephen IHAI to honour the memory of Mary strive to safeguard and celebrate”. neering heritage, as well as participating McNally, Outgoing IHF President; and Alan Waite, Managing Mulvihill, a pioneering scientific jour- In a short talk about the late Mary Mul- in several radio and television documen- Director, Brakes. Niall Dineen, Head of Commercial, Electric Ireland. nalist and broadcaster who made an vihill, Brendan Delany IHAI said: “Mary taries. He is the author of Galway His- MARCH SAW ELECTRIC Ireland tors, innovation and the sporting world. outstanding contribution to promoting made a continuous contribution to IHAI tory on a Postcard, and Galway City - proudly continue our sponsorship of Highlights of the day included Donegal’s all aspects of industrial heritage both using her gifts as both a journalist and Snapshots in Time. the Irish Hotels Federation Annual former Senior Football Manager, Jim north and south of the border. public speaker to champion many of our Conference for the third year running. McGuinness, who led a talk on sustain- Michael Grace, President of IHAI, causes, aims and issues. All the members Mary Mulvihill Media Award: Padraig Throughout the two days of the 78th ing performance along with Paul Carty, said that the IHAI was delighted with of our organisation truly appreciate what Yeates Annual Conference and Exhibition, MD of the Guinness Storehouse. the sponsorship of these Awards from she has contributed, especially those on Padraig Yeates is a journalist and trade held in the Gleneagle Hotel in Killarney, In keeping with the theme of driving ESB “which seek to give recognition the Executive Board who had the privi- union activist. He is also a distinguished 'Driving Innovation' led the topic of dis- innovation, Niall Dineen, Head of Com- to individuals and organisations who lege of knowing and working with her”. social and labour historian and the au- cussion. mercial in Electric Ireland, expressed have made an outstanding contribution The recipients of the Awards were: thor of Lockout, the standard work on The conference was a source of posi- Electric Ireland’s use of leading innova- to promoting and safeguarding indus- the great 1913 labour dispute. Having tivity for the hotel sector, as speakers tive technologies to bring about control trial heritage on an all Ireland basis”. Best Museum/Industrial Heritage Site: worked as a journalist for many years in discussed the increasing growth rate in and cost reduction for its business cus- In his welcoming address Jim Dol- Titanic Belfast the city, covering strikes, protests, crime, the Irish tourism industry for 2016. On tomers. Electric Ireland looks forward lard said: “IHAI was created by peo- Widely acclaimed as being one of the best the anti-drugs movement and more, his the Tuesday morning the main confer- to enhancing our position as Ireland’s ple of vision and commitment and the and most important industrial museums writing bursts with a feeling of place. ence was opened by Minister of State number one business energy provider fruits of your earlier efforts are now in the world with a wonderful re-creation for Tourism and Sport, Michael Ring, and proactively working with our busi- slowly but surely creating an awareness of the history of the Titanic showcasing Lifetime Achievement Award: William followed by a variety of engaging speak- ness customers in continuing to provide Alan Mc Cutcheon ers spanning the hotel and tourism sec- innovative offerings. n Industrial Archaeologist, Historian (in- dustry, technology, engineering, trans- port), Archivist and Author. Former Di- rector Ulster Museum, Belfast and Hon. Senior Research Fellow, QUB. He is also the author of a wide number of publica- tions on industrial heritage issues. He has provided both informal and professional Pictured (l-r): Paul Duffy Special Recognition Award; Jim Dollard, ESB Executive Director BSC & Electric Ireland; W. advice on many aspects of industrial her- A. Mc Cutcheon, Lifetime Achievement Award; John Doherty Group, Creative Director Titanic Belfast, Best Museum Award; Michael Grace, President IHAI; and Padraig Yeates, Mary Mulvihill IHAI Media Award. itage. n Pictured (l-r): Tom Savage, Paul Clarke, Chris Madden, Alan McNamara, Darren Russell, Christine Walsh, Paul Holland and John O'Shea. Other team members not available at time of photo are: Fiona Jackson, Miriam Blueshecoff, Paul Reilly and Patricia Keaveney. cially viable. genuinely appreciate the flexibility GETTING ESB Staff Insurance Scheme is one of and opportunities afforded to me to ef- IT SECURITY - IT TAKES A NETWORK the top five Affinity Schemes in Ireland, fectively balance my work/personal TO DEFEAT A NETWORK with a total portfolio in excess of 20,000 life. I am constantly impressed at the TO policies, insuring assets in the region of professionalism of all my colleagues in IN ORDER TO help counteract the fact groups has already led us to make €3bn. ESB and was particularly proud of our that hackers are collaborating, through changes to our security posture to help KNOW ME We have a lot of face to face interac- Networks colleagues who worked tire- sharing information about vulnerabili- protect against attacks that have been tion with our customers as well as ex- lessly during the recent storms to restore ties and attacks, IT security launched experienced by our industry colleagues. tremely busy telephone lines. It's a hive power to affected customers in some of an initiative to increase our own level of of activity in our office on a daily basis the most horrific weather conditions the information sharing within the security IT Security receives external assurance so maintaining quality customer care is country has experienced industry. As part of BSC’s continual drive for a high priority for me. As a member of BSC, it's great to be As part of this drive, IT Security has: improvement, IT Security undertook a What I like best about my current role part of the business which provides such • Formed a tripartite group with Eir- number of benchmarking exercises re- is plain and simple ... my Team (10 mem- a variety of services to a diverse custom- grid and Ervia to share information cently to ensure that they are delivering bers). They are very highly experienced er base and which plays a central part in on attacks and collaborate on cyber a secure IT environment that both pro- (with a total of 142 years of insurance the delivery of ESB strategies. security matters tects and enables ESB's business objec- experience between them!) They are • Received confidential threat briefings tives. A number of specialist external IT hard working and knowledgeable and Tell me something we do not know from the National Cyber Security Security companies were involved. they all bring their own unique dynamic about you? Centre and the UK Government’s Firstly Espion was engaged to review Andrea Bruen | Manager | ESB Staff to the team. They are a lively bunch and Back in the day, I was a dancer for 10 Centre for the Protection of National our technology set and ensure that Insurance Schemes | even on the dullest Monday morning we years, mostly theatre/cabaret! I also had a Infrastructure both the correct tools were in place and have the best craic and still manage to 'weekend' dancing school for seven years! • Taken part in a regular information- that they were configured and used as Tell me a little bit about you current maintain a high standard of productiv- sharing group with other providers per best practice. In addition, Zinopy role and what you like best about it? ity and service. It is however a challeng- What is the first thing you would do/buy of critical infrastructure throughout was engaged to run a gap analysis and I manage the Staff Insurance Scheme ing role as we strive to provide quality if you won the lottery? Ireland, Northern Ireland and the Isle alignment exercise against ISO 27000. section of Group Insurance in BSC. insurance products at competitive rates Besides buy a high performance car that of Man In both cases the output of the reviews Our role is to provide quality home, in what is currently a very difficult per- would not be eligible for the Staff Insur- • Attended cybersecurity briefings was positive. These reviews, together motor and travel insurance products to sonal lines insurance market in Ireland. ance Scheme and have the holiday of a from the US Department of Home- with both regular internal and external ESB staff, present and retired and their lifetime? I’d love to buy a piece of land land Security, through our member- audits, help to provide assurance that IT spouses, at competitive prices while at In your opinion, what is the best thing overlooking the sea and build my own ship of the Edison Electric Institute. Security to provide a secure IT environ- the same time ensuring that the Staff about working in ESB/BSC? house...now that would be a dream come Information obtained from these ment for ESB. n Insurance Scheme remains commer- I have worked in ESB for 30 years and true! n

18-22_EM_BSC_Apr-May16.indd 21 08/04/2016 14:22 22 BSC AND ELECTRIC IRELAND Apr/May 2016 • www.esb.ie/em MyWorkspace Project EI Digital update Electric Ireland customers save more Digital Team Breakfast Briefings con- THE MY WORKSPACE PROJECT and via Thin Clients. What do all those online! tinue to take off! was setup to enhance and future Virtual XenApp Servers Electric Ireland switched on an online The latest guest speaker at the Electric proof the current Citrix Environ- terms mean??? The Virtual XenApp Server is Citrix switching bonus of €50 on 3rd March Ireland Digital Team’s Breakfast Brief- ment. As part of this project, ITS where applications are installed Citrix is an American software 16, so customers switching to Electric ings was Dara Brady, Head of Digital Ex- will: and run from. When you connect company that specialises in ap- Ireland can look forward to great an- perience Ryanair, who gave a fascinating to a Thin Client/MyDesktop/ 1. Upgrade the hardware the cur- plication and desktop virtuali- nual savings with us plus they will also talk about their new digital strategy. MyOffice you run your desktop rent environment is running on sation technologies. MyOffice, receive an additional €50 session and/or applications on a This will result in Improved Server MyDesktop and Thin Clients credit when they switch XenApp server. XenApp serv- Performance, increased user ca- are all delivered using various over. ers are all identical copies made pacity and 100% Disaster Recov- Citrix Products. Switching is simple: if from a Standard Template. ery. XenApp you’re not already with us What about MyOffice? XenApp is the Citrix product join us on: www.electricire- MyOffice is an ESB website that 2. Upgrade the software the cur- which allows the delivery of all land.ie/switch utilises a tool called Citrix Ac- rent environment is delivered by applications remotely. Tools like Web Chat Pilot cess Gateway. Citrix Access Upgrading the software to latest MyOffice and MyDesktop are Gateway allows you to access versions ensures our systems are really just different ways of ac- XenApp via an external website supported and maintained. cessing XenApp. (MyOffice). This technology is Pictured (l-r): Paul Stapleton General Manager Electric Ireland, Ryanair MyDesktop guest speaker Dara Brady and colleague, John Dwane, Tim Wynne, Eilish not being changed. The only vis- Logan, Emer Keenan, Zach Salveta, Gary McCafferty, David O’Brien, Luke 3. Roll out Microsoft Office 2013 MyDesktop is an ESB web- ible change to MyOffice users is Givens, David Godfrey, Martin Higgins. to all Citrix Users site that utilises a tool called MS Office 2013 has a number of Microsoft Office 2013 is replac- Citrix Web Interface. Citrix To date the Digital Team have brought new features, a small sample of ing Microsoft Office 2010. Web Interface allows access to We’re in guests speakers from the digital indus- which are listed below: XenApp via an internal website trialling try; some of these included digital lead- • Excel – Smarter Data Manage- (MyDesktop). web chat ers from RTE, Google, VHI, HSE, Inter- ment StoreFront on our www.electricireland.ie/switch net Assoc. of Ireland, DCU and Aviva, • PowerPoint – Multiscreen Pres- StoreFront is replacing Citrix too. The aim of the new web chat ser- with more speakers planned throughout entation Option Web Interface. StoreFront al- vice is to make it easier for customers 2016. To find out more contact: Eilish. • Word – Edit PDFs lows you access XenApp via an to switch online by answering any que- • Outlook – Reply to emails in internal website (MyWorkspace) ries they may have during their online Preview Pane. purchase. For further information please con- tact Eilish or Gary in the Digital Team: OVERHEARD IN that XenApp business? idea of it now, new hardware, [email protected] or gary. ITS—AN INFOR- Jimmy: It says here XenApp whatever they call the software [email protected] MAL BRIEFING is the current version of Citrix is being upgraded, extended [email protected] Booking your gas boiler service with Willie: So I hear ITS and its going out of support so warranty, and a new version of You’ll notice a countdown to Rio Electric Ireland couldn't be easier! are upgrading again. they are upgrading to ensure MS Office? 2016 Olympics on the Electric Ireland The Electric Ireland Digital and Energy Jimmy: Ah sure, you they have support into the Jimmy: Yeah, in a nutshell website! Services team have partnered to offer know, “Oceania had always future. that’s it. I guess the only thing Electric Ireland is the official energy customers the facility to book an an- been at war with Eastasia.” Willie: Out of support? Like a you’ll notice is the new version partner to Ireland’s Olympic Team. The nual gas boiler service online for only Willie: Huh, at war? What? warranty? of MS Office, and MyDesktop Digital and Sponsorship team worked € 89! Jimmy: The saying… from Jimmy: Yeah, exactly like a being replaced with MyWork- closely together to generate awareness It’s really simple: 1984 warranty. space. of our Team Ireland sponsorship – the Enter you details, choose a time and Willie: 1984? Was that the Willie: I got a warranty on a Willie: Right, ok, yeah, I have countdown to Rio is on!! day to suit, pay online and we look af- year Offaly stopped Kerry’s washing machine I picked up you… Good news for Northern Ireland Resi- ter the rest! 5 in a row…? a couple of years back, nearly Jimmy: Oh wait, actually dential customers. The Digital Team are To book your boiler service at this Jimmy: No, the book 1984, ended up costing me more than since you use a Thin Client supporting the Northern Ireland team’s great price visit: www.electricireland. you know Big Brother and the price of the machine itself. you won't see the MyDesktop price reduction campaign. ie/book-a-gas-boiler-service all that… Can’t go wrong with the A+++ change, so you’ll only see the For more information please contact Willie: Big Brother Jimmy?? energy rating though new version of MS Office… Luke in the Digital Team at: luke.giv- For more information visit https://www.elec- Couldn’t watch that rubbish Jimmy: Absolutely, pays for Willie: Right, right, right, thin [email protected] tricireland.com/ or contact Martin in the Digi- Jimmy, doesn’t appeal to my itself over time. Anyway it says client, I have you. tal Team at [email protected] intellectual nature. the hardware refresh is replac- Jimmy: Am I losing you Willie? Jimmy: Anyway, what’s the ing the existing hardware with Willie: You are Jimmy. next upgrade? newer hardware which will in- Jimmy: It’s the Offaly thing should be logged with the Service Cen- Willie: I don’t know really. crease the number of potential isn’t it Willie? tre on 26699. Its called 'MyWorkspace', concurrent users and improve Willie: It's just… I know sure that could be anything. performance. Darby got the goal alright, I New SharePoint 2013 Governance Jimmy: Let me see, it says Willie: Are we concurrent us- can see it….and I know the As part of the migration to Share- here that they are upgrading ers? final score was definitely 1-8 Point 2013, ESB is introducing a new MyDesktop, refreshing the Jimmy: If we were logged on at to 10 points… but I’m pretty THE ITS SHAREPOINT 2013 pro- governance approach – that is the hardware, rolling out MS the same time I guess we would sure Kerry’s run started in the ject team, led by Charlie Horkan, are overseeing body, policies, processes, Office 2013 and upgrading be. 70’s so it couldn’t have been pleased to say that ALL sites are now standards and best practice – cover- from XenApp 6.5 to XenApp Willie: Oh right, is that every- ’84. That’s going to drive me live in SharePoint 2013. We would ing the use and maintenance of Share- Point within ESB. 7.6. thing? demented now. like to take this opportunity to thank Willie: (eyes glaze over and Jimmy: Just that MyDesktop Jimmy: It was ’82 Willie, you everyone involved. Alan McDunphy, Setting up a New Site starts counting on his fingers is being replaced with a newer got married that year. I think Project Sponsor, feels the successful A significant change with this govern- mouthing the words)…. ’84 version and they are going to they won the hurling the year delivery of the Sharepoint 2013 pro- ance is the provisioning of new sites – Offaly? ’83 – Kerry 82 call it MyWorkspace. Appar- before. ject was a tremendous example of ex- through local SP2013 Business Co- – Kerry ’81– Kerry…. ’80 – ently its basically the same Willie: (sits back, tucks his cellent collaboration between the ITS ordinators. This means that anybody Kerry…. No, No thing but the icons look a bit hands behind his head and Project Team and all teams from each wishing to set-up a new site will need Jimmy: Well I guess Office more modern. MyDesktop is exhales loudly) Jaysis Jimmy, business area. to complete a request form. The form 2013 is the next version up going out of support just like you’re a great man to have Lastly, please note the information is available on the ITS SharePoint from Office 2010. XenApp 6.5 around for the auld GAA below: Governance site and is automatically Willie: Oh right, what about Willie: Right, I think I have an trivia. SharePoint Support sent to the relevant Business Coordi- Any issues and support requirements nator for action. n

18-22_EM_BSC_Apr-May16.indd 22 08/04/2016 14:22 Dec/Jan 2016 • esb.ie/em Apr/May 2016 esb.ie/em 23 ESBNine NETWORKSyears LTD 23 at the top for customer ESB Networks Ltd contact centre P24 ROAD TO 2020 MyWork App – New Mobile ON 23 FEBRUARY over 200 France. managers in Networks came to- Alain refereed the All Blacks 18 App for Metering NTs gether to hear some high level times and used them as inspira- details of the PR4 settlement tion to discuss topics such as high- to six minutes to com- in communications, gathering questions which was received from the performing teams, leading by ex- plete. and feedback on the project from users CER in late December 2015. ample and the value of following • Integration with and in supporting the end-user training. The group discussed topics procedures when under pressure. SAP IS-U – The NT Training events were run nationally. such as: After the event the MD of ESB can work when out Local NTs were the Lead Trainers (see • The work Networks Marguerite Sayers of Vodafone coverage below) and delivered both the iPhone 6 • How we can improve our health said: “These meetings give us a and data is sent auto- and the MyWork app end-user training and safety performance chance to get everyone together matically to and from to 300 Metering NTs and 30 Customer • How we can improve our and discuss the important top- SAP IS-U when cover- Service Supervisors. business performance. ics. We have a huge amount of FOR THE PAST few months, D&CS age returns. The BIG and the LIT were critical to During the event there was experienced staff in Networks, Metering NTs have been using a new • Integration with Apple Maps – My- the successful implementation of the also an opportunity for staff to which is why it is so important mobile solution, which includes a new Work App integrates with Apple mobile solution. ask questions directly to the sen- we get everyone in the business app called MyWork to complete meter Maps to provide the user with a map ior management team. to discuss how we can improve work service orders in the field. The view of work order locations. If the Guest speaker on the day was performance and deliver our PR4 new mobile solution leverages the lat- precise location of a meter has not the retired rugby referee Alain work programme as efficiently as est in mobile technology in terms of de- been recorded, a technician can pin- Rolland who is one of the most possible”. vices and software and integrates with point the GPS coordinates on the map respected referees in world rug- SAP IS-U and our Scheduling System, to make it easier to locate next time. by and was the man in the middle More details on PR4 are planned to be communi- CLICK, to send meter work service • Personal Health and Safety – NTs can for the 2007 World Cup final in cated to all staff during the April briefing cycles. orders to and from an Apple iPhone 6. record if a personal health and safety The mobile solution was delivered by issue was encountered on site and this Networks IT and the ISC and is current- will be made available on future work Lead Trainers (l-r): Jack O’Kane, M. West; Stephen ly being supported by the MyWork App orders. Fay, D. South; Paul Fagan, D. North; Chris Tumulty, N. West; Mark McCarthy, South; and Colin Maloney, Support team in D&CS and by BSC. • Environmental Hazards – NTs can M. West. record any environmental hazards The Mobile Solution encountered on site and these will be What is next for Mobile Working in The mobile solution is made up of: made available on future work orders. ESB Networks PC Lynch talking about his love for the Dublin • iPhone 6 – which was selected as • Work Order History – The last 30 ESB Networks vision is to support our GAA team. the preferred mobile device days of work orders are available for staff when working in the field by pro- • Airwatch – software which is users to view. viding smart device technology and used to secure data on the iPhone user friendly mobile apps. 6 ESB Networks Senior Management • MyWork App – new mobile app Team have approved the setup of a Mo- built for SAP IS-U meter work bile Programme to manage the delivery Marguerite Sayers, service orders of all mobile applications in ESB Net- Managing Director of ESB Networks, Alain Rolland • Kony Mobile Platform – which works from simple mobile apps to more and John O’Gorman. allows us to build mobile apps complex mobile apps that will integrate and integrate between mobile with our back-end enterprise systems. apps and our back-end systems Within the mobile programme, a • AP IS-U – our work number of mobile initiatives are cur- management system for meter rently underway which include: work service orders. Business Imple- • D&CS Mobile Device Field Trials – The management team take questions from the audience. mentation nominated users from Castlebar and Pictured (l-r): Gerry Mooney, In addition to Dundalk are trialling a number of Senan Colleran, Donal Crean, The Kony mobile platform was used the technical side Apple devices to determine which de- Paul Hickey, Caitriona Kinsman, PC Lynch and Marguerite to develop the MyWork app. It also pro- of the project, vice is best suited to their respective Sayers. vides the integration to SAP IS-U and there was a sig- roles. enables working when out of Vodafone nificant effort by • Development of a Mobile Device coverage. The platform enables the My- management and Strategy and Plan for ESBN – which Work app to act as a mobile front end users in D&CS to will define what Apple smart devices Over 200 that gives NTs live access to SAP IS-U. get ready for the should be rolled out, to whom and managers were new MyWork App. A Business Imple- when in attendance at New Features of MyWork App mentation Group (BIG) was set up to • MyForms App – the first mobile form the event. The MyWork app has replaced an exist- prepare for a smooth implementation is currently being prototyped and is a ing legacy mobile application and has of the new mobile solution. The BIG safety suggestion form. Users will be introduced some new features which worked closely with the project team able to submit their own safety ideas include: to communicate all aspects of the pro- and suggestions including photo- • Better User Interface & User Expe- ject across D&CS and ensure the users graphs to the safety team for review. rience – The interface is similar to were involved throughout the project. • MyVehicle App – this app is currently popular consumer apps and users find Throughout the project the BIG identi- being developed and will enable users MyWork App very intuitive and easy fied any questions or concerns and en- to complete vehicle checks using an to use. sured these were addressed. app while carrying out the daily and • Faster Performance – Work orders A Local Implementation Team (LIT) weekly safety checks required for Ex-rugby referee Alain Rolland talks about team are sent to and from the iPhone 6 in of NTs from each local Area was setup their fleet vehicle. This app was pro- performance under pressure. a matter of seconds compared with as the key point of contact for their col- totyped by George Duffy, Technical the old solution which could take five leagues. The LIT was heavily involved Services Supervisor, Dublin North.

23-25_EM_NW_Apr-May16.indd 23 08/04/2016 14:23 24 ESB NETWORKS LTD Apr/May 2016 • esb.ie/em APPETITE FOR APPRENTICESHIPS the mainte- chanic apprenticeships. Speaking nance and about the announcement, ESB Chief enhancement Executive Pat O’Doherty said: “We of Ireland’s are delighted to announce our 2016 electricity campaign to recruit apprentices. system. We are committed to recruit over Between 300 apprentices between 2015 and Cloghan native and ESB Networks employee Bernard Camon designs 18 March 2020 on a phased basis with well innovative ‘safe line-lifter’ to boost overhead powerline safety. and 4 April over 50% of that number coming in we flung the between 2015 and 2016. This repre- doors open to sents our investment in the future of BERNARD’S applicants for ESB and its staff. As Ireland’s lead- the 2016 pro- ing energy company, we need to en- INNOVATIVE DEVICE gramme. sure that our workforce continues to PRIDE OF PLACE on page one The award-winning device is now Based in be recognised globally for its skills of the Midland Tribune and page being tested with companies who are ESB NETWORKS HAS AN- the ESB Networks Training Cen- in the energy sector”. eight of the Offaly Independent, going to make a prototype. Bernard NOUNCED its plans to take in tre, the electrical apprentices com- In his capacity as Chairman of our own Innovative Network Tech- adds: “We’re hoping to trial the de- over 300 apprentices between plete four apprentice training lev- the Apprenticeship Council, Pat nician Bernard Camon is telling vice in Networks very soon. I want 2015 and 2020. els totalling 23 weeks' training in O’Doherty added: “Apprenticeships the midland locals about his light- the end result to work across all cop- We are well-known for our high- addition to state training. The four are an invaluable form of education, weight invention which is designed per and aluminium overhead lines quality apprenticeships which levels in our training centre aim to and one that needs to be utilised to significantly lower the injury and for everyone to be able to use the result in qualifications in the elec- inspire safety and quality stand- more in Ireland. If we take inspira- risk to NTs and ground crews when lifter, regardless of their strength”. trical and mechanical trades. The ards in the business. tion from the German apprentice- installing overhead lines. At the 2015 ESB Staff Innovation programme is a keystone for ESB The majority of the apprentice- ship model, for example, Ireland Bernard who has been with ESB Awards, Bernard’s Safe Line Lifter in ensuring that the company main- ships this year will be electrical, could see certain skills bases solidi- for 20+ years says the lever arch won an award in the safety category tains the level of skills available for with a small number of HGV me- fied for generations to come.” n mechanism to his ‘safe line lifter’ at a ceremony in Dublin. will ensure more efficient and safer The award to the Cloghan native methods to install and maintain (not Ferbane!) is recognition of how overhead lines. an individual ESB staff member – Nine years “The device allows the user to through a simple ingenious device lift the line while not leaning back. – can drive continuous improvement at the top! Assuming a more comfortable in the safety and health impact of all position, the line can be installed its activities. n Customer service excellence is quicker, more safely and every- business as usual for our col- body can go home without inci- More information on the staff innovation awards for leagues in the NCCC. Following dent”. 2016 will be coming soon. three days of intensive interviews, audits and appraisals the Wilton- based team were awarded the ac- colade for the way in which day- to-day disciplines and processes delivered best practice across all areas. Operations manager Pat Phil- pott told us: “To test our abilities, an independent auditor carried Networks' Customer Care Centre team, based in Wilton, Co Cork, achieves a global standard in contact centre out interviews with staff mem- excellence for the ninth successive year. bers and customers. They want to check that all our staff know where to find documents and are aware of their targets and pro- Once upon a farm cesses”. Staff at the contact centre work AGRI AWARE, THE independent hard to continually improve the Irish agri-food educational body, has high standards they set them- launched a new farm safety video, selves. Pat adds: “Each year the entitled “Once upon a farm”. The standard gets tougher but in video is aimed at communicating achieving this award we’re push- the many potential dangers on farms ing ourselves to get better and and in the countryside to primary improve the service we offer our school children across the country. customers”. The video, supported by ESB Net- The centre in Cork is the first works, FBD and the IFA, will be sent point of contact for all of ESB Net- to over 3,300 primary schools over work’s customers. It handles all the next month to assist teachers in types of interactions from phone, educating their students about farm email, post and web to text and safety, including the hazards pre- social media. Astonishingly over sented by electrical wires. 1.7 million contacts went through The video was launched by Min- the centre last year. ister for Education and Skills, Jan Pat Philpott tells us: “Every per- O’Sullivan, and Minister for Ag- son in the NCCC plays a big part riculture, Food and the Marine, in us receiving this award and our Simon Coveney and attended by shared commitment to improve our Deputy CEO, ESB, Jerry O’Sullivan service to customers is what is driv- Deputy Chief Executive Jerry O’Sullivan at the launch and Public Safety Manager, ESB ing us to be better each year.” n of the new Agri Aware farm safety video entitled “Once Networks, Arthur Byrne. n upon a farm”.

23-25_EM_NW_Apr-May16.indd 24 08/04/2016 14:24 Apr/May 2016 • esb.ie/em ESB NETWORKS LTD 25

COMMUNICATION What a bright spark The temperature CHAMPIONS on Twitter NEEDED Below is some of the recognition we’ve received for our fantastic work over storm IF YOU HAVE a talent for spread- season, with lots of praise coming from members of the public via Twitter: ing the word and getting people in- terested in initiatives, social groups and campaigns then get in touch. With over 3,000 staff spread out across 50 sites, the internal commu- nications team in Networks needs help updating noticeboards, in- forming staff of campaigns, writing articles in the company magazine and taking pictures on your sites. Equally if you have any local Back row (l-r): Keith Kavanagh, Patricia O’Mahony, news which you want to share, get Joe Gillian Gannon, Brenda O’Mahony, Joe Horgan, in touch to help spread the word John Burke, Rory Barrett. Front row (l-r): Enda O'Sullivan McWeeney, Denis Cambridge, Conn Kennedy, Joe and educating and promote your team to the busi- Seamus O’ Sullivan, Michael Conry. Denis ness. n Cambridge.

DUNMANWAY NATIVE JOE of our philosophy and ethos in ESB Email NetworksInternalCommunications@esb. O’Sullivan has achieved 100 percent Networks and our investment in ap- ie to get in touch. in an unprecedented five successful prenticeships and in-career training is examinations. A second year ESB Net- critical to ensuring that we have the works apprentice electrician, Joe’s run requisite skills available to maintain, of perfect results was garnered at the develop and enhance our electricity SOLAS further education and training system so that it meets the needs of centre in Cork. modern Ireland. SOLAS Centre Manager Enda McWeeney verified that this was the first time a perfect run of results had ever been achieved at the training cen- As Ireland’s leading energy tre. Denis Cambridge, South Division- company, our staff are among al Manager ESB Networks, is pictured Thanks to all @ESBNetworks for restoring the power. Had a fun evening playing Monopoly by candle light #powerisback commending Joe for an outstanding the best in the world and are feat of technical competency. recognised globally for their skills Denis says: “It was only fitting in the energy sector. Joe forms JAMES AND to acknowledge Joe’s outstanding part of a talented new wave Lightning Storm Jake achievement of five successive perfect of apprentices to bolster our SarahNevilleRih Mar 02, 6:27pm via Twitter Web Client DAN SHOW @ESBNetworks What happened in Limerick last night? It was like an explosion? examination results. As a second year workforce, which will contribute apprentice, Joe undoubtedly has a very Heard the lightening hit some electricity supply in Southill US HOW bright future ahead and I wish him to the further development of our every success in his career with us. The company and our economy." Apprentice of the Year IT’S DONE apprenticeship system has been part ESBNetworks Joe O’Sullivan ESB Networks Apprentice who achieved 5 successive 100% exam results at Solas Training Centre Cork. https://t.co/8VmplDnuws 3:11pm, Mar 02 from Hootsuite

ESB’S JASON TURNER MarineMick @ESBNetworks Send him out straight away there's a load of blue pins on PARTICIPATES IN 1916 PARADE the map! 4:50pm, Mar 02 from Twitter Web Client Mitchelstow TO THE LEFT is one of Gradogue our ESB Networks col- @ESBNetworks Clonmel road Mitchelstown co. Cork power out 10mins James and Dan speaking to students. leagues, Jason Turner, any news ? who is a member of St. https://t.co/8VmplDnuws 3:03pm, Mar 02 from Twitter for iPhone IN EARLY MARCH ESB Networks John’s Ambulance. At held a careers event at Head Office Gradogue @ESBNetworks Clonmel road Mitchelstown co. Cork power out 10mins the commemorations on any news ? 3:03pm, Mar 02 from Twitter for iPhone to promote all the types of careers Sunday 24th March, Ja- that school leavers and soon-to-be son was the flag bearer university graduates could get in- for St. John’s Ambulance Clare volved in. Networks were repre- when they took part in Faults tweeted by a customer with this message “a snapshot of sented by two of our top third-year the parade to mark the task facing @ESBNetworks in Clare after #StormJake. Poles indicate apprentices James Murphy and Dan centenary events of 1916. faults, plus signs are multiples” Philips. St. John’s Ambulance James and Dan, who are both 21 operated non-partisan years old, spent the evening being Field Hospitals during Tipperary bombarded with every possible the 1916 Rising and gave TippFM question about the apprenticeship medical assistance to Several hundred homes w/out power in Cashel/Holycross/Boherlahan & Cappamore. Check @ programme from Leaving Cert stu- Volunteers, British Forc- ESBNetworks powercheck.ie #StormJake #tipperary Mar 02, 9:40am via TweetDeck dents and their parents. es and civilians. ESB’s The two apprentices from No. 40 Merrion Square Kildare Lepoardstown doubled up as poster was a key Field Hospital boys when the photo of them both over this period. n scoogs9 in action made it onto the com- @ESBNetworks tree causing probs for wires ! sherlockstown road pany’s Linkedin and Yammer ac- #clane. Mar 02, 8:08am via Twitter for iPhone counts. Well done lads! n

23-25_EM_NW_Apr-May16.indd 25 08/04/2016 14:25 26 Apr/May 2016 esb.ie/em DRIVER DISTRACTION

By Grainne Coogan HEALTH & HABITAT ESB ROAD SAFETY BUREAU

DISTRACTED DRIV- In today’s world, mo- ING COULD be a factor bile phones demand in as many as 20-30% more and more of our Image in-box of all collisions in this attention. From calls to a selection of your photography country. This means that texting to using the in- driver distraction could ternet, we spend more be a contributory factor time than ever with our 2. in over 1,400 fatal and entire focus devoted to 1. injury collisions annually. our phones. This can be The biggest distraction much worse than rude – for drivers is the mobile behind the wheel it can phone. Despite the fact be lethal. that using them when Your mobile phone driving is killing people makes you four times on Irish roads, rational, more likely to crash. And intelligent people con- when you consider that tinue to text, make phone driver distraction plays calls, take selfies or up- a role in 20-30% of all date their social pages road collisions, phone while driving. use and driving is an is- Making a call will make sue that we all need to you four times more like- think differently about. ly to crash; texting, a stag- Your mobile, would it gering twenty-three times kill you to put it away? – more likely. Make the right choice.n When you use your mo- bile behind the wheel, For more information email es- taking your mind and [email protected] or visit eyes off the road for just the ESB Road Safety Bureau Web- 5. a split second can destroy site: http://esbnet/esbroadsafety- everything forever. bureau/. 3.

4.

1. Mushrooms in Donadea Forest by Damien O'Keeffe 2. Along the Boardwalk by Kevin O'Connor 3. Mystic Blue by Kevin Byrne 4. St Kevin's Way by Kevin Grace 5. Zebra Blue Primula in Bloom by Michael Hughes.

Ford C-Max ByWHAT'S Dave Walshe NEW?

IT WAS AN ESB colleague who get them. with options - €1,330 for adap- feature. chided me on not getting the The new C-Max from Ford tive headlamps anyone? The new The blurring of the Small SUV point of a 5 seat C-Max when it comes laden with features, some 1.5 diesel engine with its 120PS, I and Small MPV (MAV even) sec- first came out. I argued that you standard, some extra. Mine had felt, was not as giving in 4th, 5th tors in terms of price and purpose may as well just get an “ordi- a kick activated electric tailgate, and 6th gears as I would have ex- means the C-Max also finds itself nary” Focus as it has the same and Active City Stop to help pected. It was not the punchy die- up against the likes of the new number of seats. He argued the avoid or mitigate incidents. It sel I’d come to expect from Ford. Tuscon, Sportage and Qashqai. space and seating height advan- also had active cruise control, a The overall sense of the C-Max These are huge sellers, which is tages but I’d tuned out, arguing really nifty feature that automati- though is a refined, quality laden bad news for the C-Max despite that this was only needed in the 7 cally adjusts your speed when on product that handles beautifully. it being the bestseller in its seg- seater version. I now find myself cruise control. The new C-Max It also had 18inch alloys that ment, beating the Golf SV and advising people to consider up- benefits from the looks of the were beautiful but tramlined. The C4 Picasso and being the much high vehicles, with loads of space new Focus and makes it a more turning circle was bigger than better handler. and to avoid the 7 seater models appealing car to look at. My car, normal and made parking that bit as you’ll just end up being a taxi. a 1.5 diesel in Titanium spec., harder. It had no problem parking Full details at www.ford.ie Full public volte-face for me so – I costs €29,500 rising to €33,690 itself though – another brilliant Feedback: [email protected]

26-28_EM_H&H_Apr-May16.indd 26 08/04/2016 14:30 Apr/May 2016 • esb.ie/em HEALTH & HABITAT 27 ARE YOU GOING TO EURO 2016? YOUR HEALTH & WELLBEING Bowel Cancer Awareness

- Up to 11 standard drinks in a week for women - Up to 17 standard drinks in a week for men. • Being a non – smoker, if you smoke try to quit. To speak to an advisor, call the HSE Quit Team on Free phone 1800 201 203. Log on to ESB Health & Wellbeing website www. esbwellbeing.com for information on how to avail of ESB health & wellbeing supports. • Avail of the Bowel Screening programmes. • Be aware of your family history – if a member of your family has, or had, Euro 2016 will kick off in France rate of just 5.9% fixed. bowel cancer speak to your doctor for on June 10 and Ireland are in Even if you are not going to support advice. Group E along with the world’s them in person, then consider the • Bowel Screening: top-ranked team, Belgium. 1 Year Loan to purchase a top-of- The National Bowel Screening the-range TV and support them Programme is a new, government- Ireland’s Group Matches from the comfort of your own funded screening programme. The home. programme will offer a Bowel Screen Opponents Date Venue What is the bowel? Looking after your bowel health is home test kit to women and men aged Sweden 13th Paris Representative 1 Year Loan The bowel is part of your digestive important. It may help to reduce your 60 to 69 every two years. June Example: system. It is made up if two parts, the risk of developing bowel cancer if you The Bowel Screen programme is Belgium 18th Bor- €2,500 loan repayable over 12 small bowel and the large bowel. Bowel eat: delivered by the National Screening June deaux months cancer happens when the cells in the • More fibres from cereals, beans, fruit Service. The National Screening Italy 22nd Lille 52 weekly payments of €51 bowel change and start to grow quickly. and vegetables Service also provides Breast Check June Rate of interest 5.9% p.a. fixed They can form a tumour. A malignant • Less fat including fatty meats and – The National Breast Screening Representative 6.08% APR tumour is also known as cancer. If a dairy foods Programme and Cervical Check – The final is on Friday 10th July, Total Amount Payable is €2,652 malignant tumour is not treated, it will • More poultry such as chicken and The National Cervical Screening so you may need to extend your affect how the bowel works. turkey, and fewer portions of red meat Programme. Freephone 1800 45 45 stay! – you never know – it is the Warning: We encourage any member who • Less cured and processed meat such 55. For more information please log third time we have been to the falls behind with their loan payments or en- What is bowel cancer? as bacon, sausages and ham on to www.bowelscreen.ie n Euro finals after all! counters financial difficulty to make contact Bowel cancer, also known as colon, • More oily fish such as mackerel, with us at an early stage. If you do not meet rectal or colorectal cancer, occurs in salmon, tuna and sardines ESB Health & Wellbeing Are you going to support The the repayments on your loan, your account men and women, with 2,500 cases • Less sugary and fatty processed foods Bowel screening kits will be Boys in Green? will go into arrears. This may affect your being diagnosed in Ireland each year. such as cakes, biscuits and chocolate. available to all staff over 40 at If so, you should have been busy credit rating which may limit your ability to Bowel cancer is the second most the end of April by calling 01 70- saving away, since qualification access credit in the future.n common form of cancer among men You can reduce your risk by: 26699 option 3. was secured last November. and women in Ireland. • Having a healthy diet – increase the However, if you think you may For further details or to apply online please amount of fibre in your diet, eat at least Help & Support not have enough saved by the see www.stpatrickscu.ie or call a member of What are the symptoms of bowel five portions of fruit and vegetables a Irish Cancer Society website: time the first match kicks off, then staff on Freephone 1800 94 00 77 cancer? day. www.cancer.ie consider borrowing from your For practical advice on planning for, and sur- The most common symptoms of bowel • Maintain a healthy body weight. Call the Cancer Nurse line on Credit Union – our 1 Year Loan viving Euro 2016, have a look at the Survival cancer are: • Be physically active – doing at least Freephone 1800 200 700 for comes with a reduced interest Guide on www.consumerhelp.ie/Euro-2016 • A change in your bowel habits such 30 minutes of moderate physical confidential advice, support and as going to the toilet more often or activity five times week. The more information. diarrhoea that lasts for a number of active you are, the more you cut the risk Lines are open Monday – St Patrick’s Credit Union weeks of bowel cancer. Thursday from 9am to 6pm and Competition • Bleeding from the back passage (also • Drink less alcohol. The less alcohol Fridays form 9 am to 5 pm. Email known as the rectum) for no obvious your drink, the lower the risk of bowel cancernurselling@irishcancer. reason cancer and many other cancers and ie or Ask the Nurse www. Win a Kindle • Pain or discomfort in your abdomen diseases. The recommended low-risk mariekeating.ie To be in with a chance of winning this great prize, please answer the following (tummy) drinking guidelines are: question and text your answer to 087 9858238 in the following format: • Trapped wind or fullness in your “CUCOMP followed by your answer (i.e. a, b or c) and your name” tummy HEALTH & WELLBEING COMPETITION What are the weekly loan repayments on a €2,500 1 Year Loan? • Weight loss for no reason • Ongoing general tiredness or a) €71 b) €61 c) €51 Win a €50 One 4 All voucher weakness. Important: Only one entry per person, no mail entries acceptable, and the closing To be in with a chance of winning the voucher, please answer the following question: A number of conditions can cause How many cases of Bowel Cancer are diagnosed each year in Ireland? date is the 11th May 2016. these symptoms. If you have one or (a) 1,500 (b) 2,000 (c) 2,500 Last issue’s winner was Teresa Evans, working in ESB Wilton. more of these symptoms for four weeks Please email your answer to [email protected] Congratulations Teresa and your Kindle is on the way out to you – happy or more, or you are worried about your Closing date: Friday 9th May, 2016 reading! bowel health you should see your GP Congratulations to Michael Clair, ESB G&WM, who was the lucky winner of the last draw. (family doctor) immediately.

26-28_EM_H&H_Apr-May16.indd 27 08/04/2016 14:30 28 HEALTH & HABITAT Apr/May 2016 • esb.ie/em COMPETITIONS: Great prizes up for grabs below CROSSWORD: Win shopping vouchers worth €200 and €100 with our crossword competition WIN! WIN A TWO-NIGHT STAY WITH activities have the €100 DINNER AT THE SHERATON added bonus of EM Crossword 1 Comp to be won! Across beginning with evening Down ATHLONE HOTEL meal at 6pm in the This month EM has teamed up with the Sheraton 1 1. Point a gun at a target. (3) 1. Farming (11) Harvest Café followed Athlone Hotel to allow one lucky EM reader the 3. The hobby of bell-ringing. (11) by games until 10pm. 2. Threatening. (8) chance of winning a two-night midweek stay The Sheraton 8. Haphazard. (6) for two including dinner at this luxurious 4-star 3. Spice. (5) Athlone Hotel Weapon that shoots a quarrel destination hotel. Located in the heart of Ireland, in 9. 4. Parcel. (7) has a range of the centre of bustling Athlone town, this hotel is an or bolt. (8) superb spring 5. Blackbird. (5) ideal base for explore Athlone and its surroundings. leisure breaks for 10. Travel by bicycle. (5) Travels around a body in space. Stroll the streets of Athlone, exploring the 6. both midweek 11. Metric quantity. (5) newly renovated Athlone Castle whilst taking in (6) and weekend the beautiful backdrop of the River Shannon. Just 13. Prejudiced person. (5) getaways, with 7. Tree used in making longbows. (3) minutes from the buzzing town of Athlone is the most packages 15. Make taut. (7) 12. Stretchy piece of material (7,4) splendour of Athlone’s lakelands – where fun family incorporating a 16. Parts of the body sometimes activities await you. Families can enjoy a multitude 13. Mingle. (5) free Lakeland Activity. Choose from Viking boat of lake activities from cruising Lough Ree, kayaking, removed at an early age. (7) trip, entry to Clonmacnoise, entry to Belvedere 14. Group of soldiers or monkeys. pedal boating and much more. Sag. (5) House and Gardens or Lough Boora Parklands 20. (5) Families can also be kept busy indoors, and many more. 21. Gas. (5) spending time in the Sheraton Hotel’s 18m 17. Motivated, filled with hope. (8) For Further information or to make a pool and therapy pools. For Mum and Dad our 23. Savoury jelly. (5) Army rank. (7) reservation please contact the Sheraton Athlone 18. experienced therapists in Sirana Urban Spa 24. Pardoned. (8) Hotel on 090 6451000 or email reservations@ 19. Angel. (6) are waiting to soothe away all your stresses and sheratonathlonehotel.com . 25. European peninsula. (6) 22. European river. (5) strains, leaving you relaxed and refreshed. 26. Popular decorative growth. 23. Prior’s superior. (5) For our little VIPs our fully supervised Kids' To be in with a chance of winning, just answer (6,5) Adventure Club will keep them entertained the following question: What river flows 24. Coniferous tree. (3) throughout their stay. Our Adventure Club is ideal 27. Performed. (3) through Athlone? for 4 -12 year olds and brimming with activities, A. The Shannon from supervised pool activities in the morning to B. The Lee Across encounter, such as a duel. (4,2,4) our evening activities in the games room. Evening C. The Erne Crossword 2 €200 1. Abuse of power for personal Down to be won! gain. (10) Manage, just about. (4) Seaweed & Apricot Facial Scrub, EM 1. WIN A GREEN ANGEL HAMPER Comp 6. Lad. (4) 2. Shuffle. (9) Green Angel Seaweed Cleansing Green Angel is an award-winning range of luxury Lotion, Green Angel 2 10. Growing thing. (5) 3. Up to a particular time. (5) Irish skincare products based on the fusion of Seaweed & Collagen 11. Poetic name for the state of 4. The claw of a bird of prey. (5) Irish seaweed and natural essential oils. The Face Cream and Green being asleep. (4,2,3) dual-energy blend of these unique qualities gives Angel Night Cream with 5. Possesses. (4) Green Angel a 21st-century superior range of top Caramel-covered nut. (7) six Essential Oils – all in 12. 7. Parts of the body; workmen. (5) to toe pure indulgent products. a beautiful Green Angel 15. Fertile place in a desert. (5) 8. One travelling on foot. (10) Seaweed and essential oils help to rejuvenate Organza bag. skin cells and enter the inner layer of the skin so 17. River which flows through the Civil officer who determines 9. skin problems can be healed from the root. They To be in with a chance city of Bath. (4) cause of death. (7) also help skin tissue to strengthen, balancing of winning the prize, 18. Position in the services. (4) 13. Teheran is the capital city of this skin metabolism and reducing the count of free just answer the following 19. Go in. (5) country. (4) radicals in the skin. question. What is the key From damaged skin to lifeless skin, ingredient contained in the 21. A second one. (7) 14. Oriental. (7) unbalanced skin tone to toxic skin type - all skin Green Angel products 23. Change something for the 16. Taster one gets gratis. (4,6) types benefit from the natural ingredients of A. Seaweed better. (5) 20. Play one's vinyl on this. (9) Green Angel skincare. B. Peat The Facial Gift Set includes: Green Angel C. Honey 24. Operatic song. (4) 21. Go forward. (7) EM Comp 25. Swerve. (4) 22. Give out, radiate. (4) WIN A FAMILY PASS TO TAYTO PARK 26. Where bullfighting goes on. (5) Live. (5) 3 27. Tayto Park in Ashbourne Co. Meath is Ireland's See www.taytopark.ie 28. Salt of nitrogen. (7) 29. Lazed about, did nothing. (5) only theme park and this edition it has teamed for information on opening 33. Head teacher. (9) 30. Wireless. (5) up with EM to offer one lucky family of four free times and events. 34. They must be paid. (5) 31. Sword used in Olympic fencing. entrance tickets. Located 30 minutes from Dublin City Centre, Tayto Park hosts a variety of activities To be in with a chance 35. Consumes. (4) (4) suitable for all ages. Visitors can visit the zoo and to win the tickets, just 36. It describes a competitive 32. Employed. (4) see animals such as the Amur tigers, meerkats, answer the following buffalo or the adrenaline seekers can take a ride on question: one of the famous rides such as the Zipline Extreme, Where is Tayto Park Rotator or Cu Chulainn Coaster, Europe’s largest located: wooden rollercoaster with an inversion! A. Co Wicklow Savoury and sweet Between the zoo, numerous play areas, water B. Co Dublin 8 If you’re a fan of easy baking, you’ll love these features and rides, Tayto Park is fun for all ages. C. Co Meath contrasting recipes BANOFFEE CHEESECAKE HOW TO ENTER COMPETITIONS IN EM Serves 8-12 The closing date for all competitions is 9th May. Competitions, at the standard rate and winners will be selected at random. except where specified, are open to all readers. There are two Should you be chosen as the winner of the competition, you ways to enter competitions in EM. will receive a phone call to the mobile phone you used to send 200g digestive biscuits your entry. Please note that received texts will not have an auto 100g butter, melted 1 SMS from your mobile phone response but you will be included in the draw. Numbers for Each competition has a number associated with it. You can each competition: 4 bananas, peeled and use this number to enter the competitions via SMS from your mobile phone. EMCOMP 1 sliced To enter the competition simply text the relevant number, fol- SHERATON ATHLONE HOTEL 1 x 397g tin of caramel lowed by your answer, and your name to 087 985 8238. EMCOMP 2 For example, if your name is John Smith and you wish to enter GREEN ANGEL 80g icing sugar, sifted competition 1, then text one of the following, depending on your answer to the question: EMCOMP 3 800g cream cheese, EMCOMP1 A John Smith TAYTO PARK softened EMCOMP1 B John Smith EMCOMP1 C John Smith 2. Mailing your entry 300ml whipped cream, Important: You must use the above format, and must ensure Send your answer along with your name and address, clearly that there is a space between the number and your answer, indicating which competition you are entering by using the plus extra for topping and between your answer and your name. Entries not above numbers on the envelope to EM, ESB Corporate Com- CHEESE AND ONION tablespoon for the matching the above format will not be recognised. You will munications, 27 Lwr Fitzwilliam Street, Dublin 2. still be charged for the message. All messages are charged SODA BREAD topping. Stir in the onion 1. Mix together the Makes 1 loaf and chives. crushed biscuits and 3. Whisk together the milk melted butter. Press into base and smooth over the NEW APP FOR EM COMPETITIONS 500g plain flour and vinegar, then stir into the base and up the sides bananas and caramel. You may now also simply press button A, B or C on your smart-phone to enter these three competitions! If you’ve not already done so, why not download 2 tsp bicarbonate of soda the mixing bowl. of a 23cm springform 4. Refrigerate for at least 4. Turn the dough out TapStak and use it to create your text response at the tap of a button? TapStak, 1 tsp paprika tin and refrigerate for 15 four hours until set. an Irish innovation and a world first may be downloaded from Google Play or the 1 tsp sea salt onto a floured surface minutes. 5. For the topping, pipe Apple iTunes Store. 60g butter and quickly shape it into a 2. Arrange most of the dollops of the whipped New We’d like to make it the best it can be, so please contact us tapstak@voxtake. 125g mature red Cheddar, round. Transfer to a baking banana slices into the cream over the top and com with any suggestions or enquires. grated tray and cut an X into the base of the tin. Drizzle decorate with a drizzle of – Feb/Mar 2016 1 small onion, grated top using a long knife. over most of the caramel, caramel. COMPETITION WINNERS Kevin Grace CROSSWORDS €200 SHOPPING VOUCHER EM COMPETITION 1 2 tbsp chives, snipped 5. Sprinkle the reserved reserving some for the top. break at an Irish Country Hotel) Billy Byrne D. Carroll Marie Dolan (The winner receives Ollie Perrill Rose Ryan 250ml milk Cheddar and remaining 3. Whisk the icing sugar Per serving: 632kcals, 44.6g a stay for two at Knockranny EM COMPETITION 3 Dennis Doherty Margaret Bourke 1 tbsp white wine vinegar salt over the top. Bake in and cream cheese until fat (25.5g saturated), 53.6g House Hotel) Val Molyneux Brenda Greene the centre of the oven for Martina Mannix (Each of the winners CROSSWORDS €100 SHOPPING VOUCHER smooth, then whisk in carbs, 37.3g sugars, 8.6g EM COMPETITION 2 Brendan Kennedy receives a signed copy of Jim McNamara 1. Preheat the oven to 35-45 minutes, or until it the whipped cream until protein, 1.2g fibre, 0.417g John Doyle Kathleen McInerney Brand New Retro by Brian Aidan Ryan (The winner receives mid-week 220°C/200°C fan/gas mark is risen and sounds hollow combined. Spoon into the sodium Jim Walsh McMahon) Edel Greene 7. Sift the flour, bicarbonate when tapped underneath. Last issue’s crossword solutions of soda, paprika and half of CROSSWORD 1: the salt into a mixing bowl. Per serving: 263kcals, 6.8g Across 1. Pit 3. Quarterback 8. Reeled 9. Floating 10. Imply 11. Hunch 13. Macra 15. Pastern 16. Scraped 20. Tempt 21. Tread 23. Gland 24. Beginner 25. Canada 26. Gutter press 27. Tot Add the butter and rub it in fat (4g saturated), 40.5g Download the Easy Food App for tasty recipes and features that will help Down 1. Participant 2. Trespass 3. Query 4. Reflect 5. Roach 6. Aliens 7. Keg 12. Hard and fast 13. Merit 14. Ascot until crumbly. carbs, 1.7g sugars, 9.2g 17. Pleasant 18. Emperor 19. Weight 22. Dance 23. Grass 24. Bag you to make a delicious meal with the 2. Stir in the Cheddar, protein, 1.6g fibre, 0.564g CROSSWORD 2: ingredients in your fridge. The Easy Across 1. Bad hair day 6. Berg 10. Canoe 11. San Marino 12. Destiny 15. Image 17. Adze 18. Arid 19. Noose 21. reserving about one sodium Fondant 23. Pence 24. Spar 25. Roar 26. Audit 28. Martian 33. Small-talk 34. Train 35. Arts 36. Government Food App is available from iTunes. Down 1. Back 2. Dandelion 3. Alert 4. Resin 5. Awns 7. Eliza 8. Gooseberry 9. Salient 13. Iago 14. Yardarm 16. Caspian Sea 20. Orphanage 21. Fertile 22. Near 27. Draft 29. Ankle 30. Titan 31. Sago 32. Knit

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