Central London Bus Services Review RTIR Appendix E
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Central London Bus Services Review Appendix E: Euston Road (routes 59 and 476) April 2019 1. Proposal Route 59 parallels route 91 between King’s Cross and Aldwych. Usage on both routes has decreased and both routes are running with excess capacity. We are therefore proposing to no longer run route 59 between King’s Cross and Euston Bus station. These proposals will improve resilience and reliability on route 59, as well as better matching customer demand. Route 476 runs between Northumberland Park and Euston station. It runs on the same roads as route 73 between Stoke Newington and Euston Station. Both of these routes are currently running with excess capacity. These proposals will improve resilience and reliability of route 476. We are also proposing to reduce frequencies on route 476 from every 8 to every 10 minutes, Monday to Saturday daytimes, to better match demand. Routes 59 and 476 both run between Euston Road between King’s Cross and Euston Bus Station. Route 59 runs between Streatham Hill and King’s Cross, route 476 runs between Euston Station and Northumberland Park. During our review we found that there is excess capacity on the Euston Road between King’s Cross and Euston Bus Station, along which routes 30, 59, 73, 91, 205, 390 and 476 run. Routes 59 and 91 closely parallel each-other between King’s Cross and Aldwych. While routes 73 and 476 parallel each- other between Stoke Newington and Euston Station. We found that at its busiest point at Kennington, route 59 requires a maximum of 10.8 buses per hour to meet demand, 13 are currently scheduled. On route 73, a maximum of 12 buses per hour are required to meet demand at Angel, 15 are scheduled. On routes 73 and 476 a maximum of 11 buses per hour are required to meet demand at King’s Cross, 22.5 are scheduled. 2 Impact of change We believe these changes will better match capacity to demand, with a total of 30 buses per hour now traveling on Euston Road. They will also improve resilience and reliability of routes 59 and 476. These proposed changes would make net savings of £1,200,000 per annum. As a result of our proposals some customers would need to change bus, where previously their journey was direct. This will affect: Two per cent, 620 trips daily on route 59 Three per cent, 580 trips daily on route 476 We consulted on the following proposal: Route 59 Change route 59 so it no longer runs between King’s Cross and Euston bus station Remove two additional journeys on route 59 towards Euston in the morning peak and an additional journey towards Brixton in the evening peak Click here for the proposed route 59 map Route 476 Change route 476 so it no longer runs between Euston bus station and King’s Cross Station Reduce frequencies on route 476 from every 8 to 10 minutes, Monday to Saturday daytimes, to better match demand. Click here for the proposed route 476 map Bus stands (locations where buses wait between journeys): We would repurpose a route 476 bus stand at Euston Bus Station for route 59 Repurpose a route 476 bus stand at King’s Cross, York Way for route 59 3 2. Response to issues commonly raised Listed below are our responses to the key issues raised during the consultation for this group of routes. Where a route number has been included in the header of the issue it signifies that the comment relates to the indicated bus route. Where no route number is shown then either the comment encompasses all routes within the group or we were unable to determine if the comment was specific to a given route. The tables below outline the most common comments for these routes. For an issue to be included in this report it had to be raised by either 2% of the public or by a minimum of 20 people, whichever is lower. Where a new route alignment was suggested by the minimum number of people we have provided a response to that suggestion. Broken journeys Concern curtailment of route will make it harder to access Euston 476 station Customers wishing to travel between King’s Cross and Euston have a number of alternative routes that they can use. Routes 30, 73, 91, 205 and 390 will all continue to run between King’s Cross and Euston. Our Hopper fare will ensure there would be no additional fare for doing this within one hour. Customers using route 476 north of Stoke Newington can interchange to route 73 at Stoke Newington, to make sure they can benefit from the Hopper fare. Concern curtailment of route will make it harder to access King's Cross 59 Customers wishing to travel between King’s Cross and Euston have a number of alternative routes that they can interchange onto. Routes 30, 73, 91, 205 and 390 will continue to link Euston and King’s Cross. Customers can interchange between route 91 and route 59 at the same stop and at stops between Aldwych and Upper Woburn Place. Our Hopper fare would ensure there would be no additional fare for interchanging within one hour of boarding the first bus. Concern curtailment of route will make it harder to access Waterloo 59 Customers wishing to travel between King’s Cross and Waterloo can use route 91 to Holborn Station, where a number of other bus routes to Waterloo (including the 59) leave from the same stop. Our Hopper fare would ensure there would be no additional fare for doing this within one hour. Concern curtailment of route will make it harder for customers carrying 59 luggage to access King's Cross Customers wishing to travel beyond Euston to King’s Cross can change at Euston bus station onto route 30, 73, 91, 205 or 390. 4 Alternatively, customers can change onto route 91 at the same stop between Aldwych and Upper Woburn Place. Our Hopper fare would ensure there would be no additional fare for doing this within one hour. Concern curtailment of route will make it harder for customers carrying 476 luggage to access Euston station Customers wishing to travel to Euston station are advised to use alternative services, such as route 73, alighting at the Euston station stop on Euston Road. There is a pedestrian crossing nearby for customers to cross the road to access the railway station. In the return direction, customers will be able to board route 73 at Euston bus station Customers travelling north of Stoke Newington can either interchange onto route 73 at Stoke Newington, or use route 253 from Stamford Hill to Euston bus station. Our Hopper fare would ensure there would be no additional fare for interchanging within one hour. Concern curtailment of route will make it harder for customers with 476 mobility issues to access Euston station (disabled, health, fitness)* Customers wishing to travel to Euston station are advised to use alternative services, such as route 73, alighting at the Euston station stop on Euston Road. There is a pedestrian crossing nearby for customers to cross the road to access the railway station. In the return direction, customers will be able to board route 73 at Euston bus station Customers travelling north of Stoke Newington can either interchange onto route 73 at Stoke Newington, or use route 253 from Stamford Hill to Euston bus station. Our Hopper fare would ensure there would be no additional fare for interchanging within one hour. Stop X at Kings Cross/Caledonian Road on Pentonville Road for Route 476 has been identified as having a shelter but no seating. TfL is in discussion with the LB Camden to see if seating can be installed at the existing shelter. Concern curtailment of route will make it harder for customers with 59 mobility issues to access King's Cross (disabled, health, fitness)* Customers wishing to travel to King’s Cross and Euston have a number of alternative routes that they can interchange onto at Euston bus station. Customers can also interchange from route 59 to route 91 at any bus stop between Aldwych and Upper Woburn Place. Our Hopper fare would ensure there would be no additional fare for doing this within one hour. Buses remain the most accessible form of public transport in London and our drivers will do as much as they can to assist disabled people using our bus network. Drivers are advised to ask anyone in the disabled space to make room to accommodate wheelchair users. This will ensure that disabled customers do not 5 need to worry about losing the priority space when changing buses. We understand that interchanging can be difficult for our disabled customers or those needing a priority seating, which are not always immediately available on busy routes. Over the past two years we have refreshed information given to bus drivers on effectively managing boarding/alighting by a wheelchair user as well as access to the wheelchair space; and this will be enhanced within the new (fifth) edition of the Big Red Book to be issued to all bus staff during April 2019. The new edition Big Red Book will also include further guidance on helping other customers with disabilities, some of which may be invisible disabilities. We will refresh the interior layout on buses, the wheelchair space on new buses will be increased to up to two metres where possible, generally allowing space for one wheelchair and up to two unfolded buggies. The latest double deck vehicles on route 20 have a two metre long space.