VOLUME 45 NUMBER 15 JULY 19, 1982

Sales & Services Team Likes the 767· Answer t~ Non-Rev ~ Prayers: Automate_d Standby Listing TWA will introduce Automated Standby standby processing at the . Processing later this summer. This is the This article explains the new standby first of two articles that are intended to listing procedures which become effective familiarize all employees with this new when the program is introduced. program. Automated Standby Processing·. Employees and family members ­ is aimed at providing (!.irport personnel ing on a space available basis will continue with an effective, professional means of to list themselves for a TWA flight up to a handling standby passengers. Automated maximum of eight days and a minimum of Standby Processing should reduce - four hours prior to departure of their flight. area congestion, ease the flow of passen­ These same time parameters exist today gers through the airport, provide accurate and have not changed. Reservation offices meal ordering counts, and eliminate man­ will continue to accept calls for space ual-sorting of standby tickets. available listings between the hours of 6 This n~w program will require TWA and p.m. and 6 a.m. domestically and at OAL pass riders traveling on a space international offices between 1 p.m. and 4 available basis to: p.m. Space available listings should not be 1) List for meals by name, and 2) pro­ phoned in to a reservation office during the vide their pass class and .seniority date for peakhoursof6a.m. to6p.m. domestically and 6 a.m. to 1 p.m. at international How to List Yourself offices. Non-revenue meal listing, as we know it . Call TWA reservations at least four today, changes slightly. With the new hours before flight departure to list program, all space available pass_riders yourself for a flight. Space available are required to list whether or not there is a Sixteen members of the sales & services training staff visited Seattle to check out passengers should telephone be­ service features of the Boeing 767. Here Jim Riordan and Ruben Puente look on as meal service. The reason for this is to allow tween 6 p.m.-6 a.m. in the U.S.A. the computer system to automatically sort fellow instructor Ray Burke examines the portable water service pane~. Training and 1 p.m.-4 p.m. overseas. Have specialist Don O'Neal stands by to answer questions. (Story on page 3.) pass riders into the proper se­ the following information ready to quence, thereby avoiding the manual sort­ give to the reservations agent: ing aviation entirely; Purolator charters a ing of tickets at the airport. In order to keep Business fleet of 91 aircraft as part of its delivery • Name of passenger (including airport check-inactivity for space available system. first initial) passengers at a minimum, it is very impor­ • Boarding point and final destina- tant that you remember to list yourself at all Only a couple of years ago Air Florida was as Usual? tion times, on flights with or without a meal. flying high as the fastest growing in • Flight number The major change in non-revenue listing the United States. But the recession tl!ld (Cont'd) is the information you provide. Currently, fare wars have caught up. With losses of • Date of departure space available ·passengers provide the In the past 12 months, the U.S. nearly $6 million last year and $14.7 • Class of service desired flight number, class of service desired, date lost, altogether, $1 billion. They lost an­ million in the first three months of this year, • Smoking or no-smoking seating of departure, boarding point and final other $600 million in the first quarter of the airline has decided to retrench. It plans preference destination, and number in party. With 1982, and indications are that second­ ·to trim capacity by one-third and furlough a • Number in party automated standby processing, in addition quarter results. won't be much better. Fur­ proportional number of employees by La­ • Pass class to the above information, the following is ther, prospects of a turnaround in the bor Day. All five of its Boeing 727s and • Seniority date required to list aspace available passenger: economy in the third quarter are dim. two of its four DC-1 Os will be grounded. ''Never before have so many airlines repre­ 1) Passenger name (including first Please clip and save the above informa­ senting so large a portion of the Llltthansa is trying several gimmicks to initial) tion for reference. Send a copy.to family market suffered such severe financial dam­ lure·u.s. passengers away from TWA and 2) Smoking or no smoking seating pref- members who may be traveling space age," says investment ap.alyst Michael Pan Am. One is a free ride in the business ere nee available. (to page 8) Armellino. (to page 4) New York Air, she ain't what she used to be. "We are no longer low-fare" says a .TWA Hosts Graduation· Ceremony at MCI Overhaui_Jiase spokesman. "We are now a full-service carrier with all amenities." NYA's shuttle fare is only a dollar less than Eastern's. New York Air, which has been losing money lately, lost its president. Neal Meehan resigned over the July 4th week­ end to, as an airline spokeswoman put it, "pursue personal interests." ·Putting two and two together, it may have had some­ thing to do with the arrival of Michael Levine, who was brought in from Conti­ nental by Texas Air chief Frank Lorenzo to be NYA's chairman and chief executive officer. . The title of chairman has been dropped and Levine now is shown on·the organization chart as president and chief executive officer. William H. Waltrip has resigned as presi­ dent of Pan American to become head of Purolator, a package .courier service. Waltrip, 44, was president of Pan Am for only a year; his departure had been ex­ pected since C. Edward Acker, 53, was lured from Air Florida to become chairman The TWA overhaul base at Kansas City was the unusual setting for the first annual commencement.exercises of the Platte,_ County of Pan Am last September. Waltrip was Area Vocational School. One-hundred-four graduates and their falnilies heard guest speaker Dick Pearson, TWA vice · with Pan Am 10 years and was vice president-maintenance & engineering, talk about "America's New Professionals, Working Together to Make Things Better." president of marketing and planning before John Giese, ma_nager-facilities operations,~ member of the school's advisory board of directors, made arrangements for TWA to his promotion to president. He's not leav- host the graduation. Overhead are the tailfeathers of a 1011. most importantLy, accompanying tour groups which they have booked on our ASU Highlights Aviation in ~rizona airline. Therefore, it is deemed advisable Box605 to provide them with a preferred boarding priority. Travel agents flying on a gratis ticket are authorized to make a positive Important to Us coach reservation and are given the option Several problems occurred concern­ of upgrading to , provided seats Q ing the boarding priority of non­ are available and approval has been given revenu~ passengers on F323, operating by the issuing sales office, In the case Kansas City to San Diego, on May 14. mentioned, the tickets were . properly Three travel agents, who had been is­ marked "OK to upgrade. " sued passes MCI-LAX, were re-routed Regarding the. passengers' behavior on MCI-SAN. They were issued first class board the -aircraft, this information has boarding passes on F323, even though their been forwarded to the appropriate sales original passes were for the coach section. office for follow-up handling. Tbey were boarded ahead of several TWA employees with over 20 years' seniority, even though there was· enough space in coach for the travel agents. Some TWA employees were downgraded to coach Editor's Notes When the travel agents appeared for F323. After the flight was airborne, the travel agents were quite conspicuous by their R & S Enterprises of Kansas City had to behavior and lack of concern for the disappoint a lot ofTWAers who'd hoped to revenue passengers, of which there were fly to this year's Indy 500. But all seats only two jn first class. It was quite obvious were sold out on the package tour orga­ by their actions and words that the flight nized by Captain Ray Gentile and first wasn't costing them anything. officer Scott Whitfill. I feel certain that the two revenue Through the Skyliner the two fliers had Arizona State University in Tempe recently dedicated its" Aviation in Arizona" room passengers could easily have mistaken offered employees, on a standby basis, at the college of business administration. This specially commissioned painting, . these travel agents for TWA employees and half-price on a charter flight aboard a TWA depicting ifi the state, is part of the room's decoration. Featured in the center is Charles Mayse, a prominent figure in the early days of aviation in judge not only TWA employees, but the 727 to Indianapolis and choice seats at the Arizona. Mayse is also shown, with Jack Frye and Paul Richter, standing in front of a airline itself, by the actions of these partic­ speedway. Unfortunately for the standbys · Standard Airlines Ryan Brougham. The three were partners in Standard, a charter ular agents. -but fortunately for Ray and Scott-the plane was full. airline that, through a series of mergers, became part of TWA. Frye served as TWA What is the policy for · the boarding president from 1934-1947 and Richter was also an executive with TWA. In upper left P,riority of travel agents and -subsequent The unfortunates can blame our public affairs colleague in Kansas City, Larry is a Transcontinental Air Transport Ford Tri-motor. TAT was another TWA upgrading of the same? predecessor. Winslow and Kingman, Arizona were stops on its early transcontinental 1 Hilliard. As late as two weeks before the F. L. Messer route. The modern era is represented by, among others, a TWA 1011. Allan Brighton, Memorial Day race it looked as though Ray MCI general sales manager, Arizona, supplied the photos used for the art work. and Sc~:>tt . were going to have to fill the (from Ronald N. Lewis, manager­ plane with half-fares. A sales campaign spaced so far apart that I had to unbuckle and even though they spoke no_English, A passenger services, MCI): The with brochures, travel agent support and boarding priority of non-revenue passen­ my seatbelt to reach the pocket in the back they responded by pointing up the hill and sports-section advertising had produced of the seat in front of me!" Be concluded, saying, unmistakably, 'Up, Up and Away, gers on Flight 323 of May 14, 1982 was only 24 bookings. With the professional's proper and in acc_ordance with procedures "Flying across the water with TWA's TWA.'" instinct, Larry tailored his original Sky liner Royal Ambassador service is a worthwhile outlined in the PSSM 03.25.01 and the story for outside release and planted-it with TWA's Credit Union is a good deal for MP&P 13.04.07-13.04.12. experience, definitely worth the difference · the small-business editor of .the Kansas in cost. I recommend it highly." both employee savings and loans. Not oniy The industry has profound Ciiy Star, and selected newspaper colum­ is the Credit Union now paying a 10% impact on our business. Frequently travel nists and radio shows. As a result R & S's Like old soldiers, old slogans never die. dividend on shares (effective annual yield, agents are travelling on important busi­ . phones started ringing and within five days Newly retired TWAer Harry Braddock 10.38%) but its interest rate on loans is the ness, such as to and from TWA training after the publicity started the plane ·was recalls that while visiting Hong Kong he lowest of any airline in the country. TWA classes, attendance (lt-industry seminars or, fully booked. Not only that, but there were took a train from Kowloon to a remote charges 9% for share-secured loans and 90 revenue standbys; Ray and Scott could village for a hike to "The Temple of a 10% for all other loans. Next low~st among have run a second section had not the Thousand Buddhas." "There were many airlines is· American which charges 14% Logs 20,000 Hours tickets for the race been limited. unmarked trails in the forest and while _and the usual rate is at least 15%. Highest in ''Larry's expertise in the public relations trying to find my way I came across two the U.S. is Frontier, which recently raised field really worked magic for us," they Chinese children," says Harry. "I was able its charges on loans to a whopping 18%. said. to communicate my n~ed for directions, Despite a 13% drop in traffic last year, A three-man crew from Alia, the Royal Finder's Keepers Chicago's O'Hare airport still ranks as the Jordanian Airline, set a record "for the world's busiest with nearly 38 million air longest nonstop Lockheed 1011 flight on travelers in 1981. Atlanta was second June 26. They flew a 1011-500. nonstop busiest with 37.6 million. If the trend from Palmdale, California to Amman, continues, however, Atlanta could take Jordan, a distance of 8,352 miles. The trip over the title this year. took 14, hours 45 ·minutes. The 1011-500, The biggest gainer was St. Louis, which Alia's fourth, is the latest long-range ver­ jumped from 32nd in 1980 to 23rd in 1981 sion of the 1011 family. with a 28% increase in passengers, primar­ ily because of more service by TWA and "Sometimes, perhaps due to a few bad Ozark. TWA now has more than a hundred experiences, our personnel question why daily flights at STL while Ozark has 93. we offer familiarization trips or reduced New York remains the number one hub rates to travel agents," says Harriet Yelin, with its three handling more than general sales manager in Denver. ''The fact 54 million passengers last year. is,'' she continues, "that travel agents are The comeback of Midway Airport, once an impmtant marketing arm for TWA. the world's busiest, has been slow. Of 107 They can influence the choice of many, airports surveyed, Midway ranked 106th in many potential travelers. If a travel agent is number of passengers in 1981 . favorably impressed with our service, he is more likely to give his clients' business to TWA than to a competitor." As evidence, JFK-based Captain Edward F. Lincoln Mrs. Yelin enclosed a recent copy of the recently completed 19 years of military service as a member ofthe 439th Tactical quarterly newsletter of "Travel By Dana," Airlift Wing at Westover AFB, an Air a large Denver travel agency. The newslet­ Force reserve unit. He's a commander of ter goes. to every one of Dana's thousands · Published for Employees by the the 731st Tactical Airlift Squadron, one of clients in the Denver area. This particu­ Public Affairs Department of the 439th flying units. Capt. Lincoln, lar newsletter included a lengthy feature by 605 Third Avenue, New York 10158 who will mark 19 years with TWA in Fred Marcus of the Dana staff titled ''First Printed in U.S.A December, has logged over 20,000 hours Class Across the Atlantic: A Worthwhile Paul Hurd, director-properties, discov­ Dan Kemnitz, Editor Experi-ence'' which praised TWA's transat­ in commercial and military aircraft. ered this old photo hanging in a Nogales, Anne Saunders, Associate Editor He's shown with the C-123 aircraft lantic first class service. Only "fault" Mr. · Mexico shop. Can any Skyliner readers which he flies. Marcus could find was that "the seats are identify the aircraft or the pilot?

2 July 19, 1982 Sales-& Service lnstr~ctors Study the New 767 In the News - . . - ' .....·~. .,.., .,,.,.,.,.,_."_~.,'1"""~~-~...... - .....

June Traffic Up Slightly TWA flew 2.69 billion system scheduled revenue passenger miles in June, an in-' crease of 1. 9% over last year. Domestic traffic was nearly 3% greater than in June 1981. Coupled with a steep capacity reduction of 13%, the increase gave TWA a domestic load factor for the month of 73.4% - the highest proportion of occupied seats for .any ; Ju:p.e in the airline's history. At the same time, increases in U.S.­ originating international traffic were heav­ ily offset by softness in -European originating transatlantic travel. TWA's in­ ternational traffic growth for June of .5% over 1981 , coupled with a 10.2% addition of new capacity, resulted in a June load factor of 68.6%--=- 6.7 percentage points lower than in the previous June. June '82 YTD '82 vs. '81 vs. '81 Revenue Passenger Miles Domestic 2.9% - 6.2% Int'l 0.5% - 2.2% System 1.9% - 4.8% Available Seat Miles Domestic - 13.0% -10.6% Int'l 10.2% - 2.0% System - 4.4% - 7.8% Load Factors Souvenir. Sales & services training personnel pose for a memento of their introdud:fon to ·TWA's number one Boeing 767 at Seattle. Domestic 73.4% ( + 11.3 pts) 60.4% ( + 2.8 pts) . Kneeling (fro~ left) are Don O'Neal, KCAC; Ed Willer, STL; Ruben Puente, JFK; Mark Easley, MCI, and Ray Burkle, PHL. · Int'1 68.6% (- 6. 7 pts) 64A% (-0.1 pts) Standing: Jim Riordan, SFO; Charlie Ebener, PIT; Patty Waisner, PHL; Paul Obney, LAX; Bill Dowling, PIT; Pam Lizardos, System 71.4%(+ 4.5pts) 61.7%(+1.9pts) JFK; Bill Holden, BOS'; Mike Kelly, KCAC; Tom Zeisler, STL; Murray Elliott, ORD; John Blaho, JFK; Ken Wheeler, BOS, and Gene Baca, LAX. Aid PIT TWAer Sixteen members of the sales & services tion for the instructors who will be training the 747SP, _"which is an easy airplane to Pittsburgh employees have started a trust training staff visited Boeing's Everett, TWA ramp, cargo, aircr~ft services, pas­ work." · fund to aid mechanic Michael Zapko and Washington plant June 23 for a personal senger services and reservations em­ • The new improved overhead storage his family. Their home was destroyed by an introduction to the 767. It was a full day­ ployees on the characteristics of the 767 corppartments for passenger's belongings, believed caused by a gas leak, e~plosion, at the morning spent in the classroom absorb­ !Jefore it goes into service this coming longer than those on present aircraft._ 2 a.m. on July 4. The blast also wrecked ing operational data, the afternoon on the November. • The aircraft configuration means that their garage and car, and they lost nearly all aircraft itself for a close-up look at the Sales & services training hopes to us~ a only one seat in each row is not either an personal possessions. passenger service furnishings and systems. combination of classroom (with instructors aisle or a window seat. Fortunately, no one was seriously in­ "We were very much impressed with a:p.d videotape) and hands-on training to jured. Mr. Zapko was in a hospital at the Boeing, with the 767 program, and with the familiarize personnel at stations to be • Two seats with removable aisle arm time, undergoing treatment for ulcers. His beauty of our airplane," comments Don served by the 767 in its first few months of rests for handicapped passengers wife, Betty, and a son, Bob, age 21, were O'Neal, supervisor-sales & services tech­ service, with the new aircraft. • One of the aft lavs is equipped for the asleep when the explosion occurred. Until nical training, who helped organize the day "We checked out the · doors, seating, handicapped and has room for a wheel­ they find another shelter, they are staying at Boeing. Also responsible for the smooth galieys, lavs, cargo systems, and so forth, chair. ·with a son and daughter-in-law. running of the day's activities were Mike and our reaction was extremely favor-· • From a cargo-loading standpoint, - Jack Seitz, manager-maintenance at Kelly, manager-sales & services training able," Don says. "First of all, the interior · there are many similarities with other Pittsburgh, is coordinating efforts to aid programs; Jim Heard, TWA's manager­ is very attractive, with a clean-cut look." widebody aircraft, which will make train­ the Zapkos. "We will appreciate any con.:: aircraft acceptance in Seattle, and Lew Among the other particularly notewor­ ing easier. The 767 will use today's LD-3 tributions," he said. Checks should be Zink, senior manager of Boeing's 767 . thy characteri'stics of the 767, from a containers and also a new LD-4 container, made out to the Zapko Fire Fund c/o Jack division program management. passenger service point of view, Dqn cites: which will be interchangeable on all wide- Seitz, TWA, Greater Pittsburgh Airport, The intensive day's work was a prepara- • The servicing, similar to that of bodies. · Pittsburgh, Pennsylvania ·15213. Phone (412) 777-6920. The Mellon Bank in offices including a term as Central States forth extra effort. I( we make a commit­ · Pittsburgh will be caretaker of the trust Named Tops for First Half district president (Missouri, Kansas,. Ne­ ment to do just a little bit more, care a little fund. Thirteen TWAers have been named win­ braska, Iowa and South Dakota). Before bit more, work just a little pit more-have ners of the international sales & services People his election to international vice president just a little more enthusiasm and a little semi-annual award of excellence for the in 1982, he served on the international more imagination - we will be success­ first half of 1982. They, and those chosen Larry Base, project system analyst, ful., board of SPEBSQSA. He currently sings for the second half awards, will be consid­ KCAC, ha~ been elected president of the with the Kansas City "Heart of America" The ABWA is an education association ered for the annual award of excellence. Kansas City Management Club. He suc­ chorus. with 105,000 members in the U.S. Local January-June.winners are: Rosangela Be­ ceeds John Butler." Tracey Brown, Connie chapters awarded more than $1.6 million in Captain Larry Hecker, who recently retta, M~L; Marc Brecy, PAR; Daphna D. Williams, Jane Gutemacher, Neal Am­ scholarships last year, while the organiza­ retired ·as director of flight operations Eilon, TLV; Patrick}. Heslop, LON; Mary brose and Tom Hrug were elected to the tion's national scholarship fund awarded training at JFK, has joined SimuFlite McDonnell, LON; Nadia Mole, PAR; club's board of control. more than $2 million in grants and loans. Training International, Inc. as vice Kenneth ~ore, LON; Maria C. Moreno, The national convention of A~WA will Michael B. Solow has been promoted to president-operations. SimuFlite, new to MAD: Piero Natalucci, ROM; Ibrahim A. be held in New Odeans November 3-7. administrator-pricing & ·caterer negotia­ corporate aviation training, plans to build a Soliman, CAl; Leonidas Stavris, ATH; tions, dining service p~ograms. Mr. Solow training center near Dallas/Ft. Worth air­ John Harper, former TWA Eastern region Maria Rita ~tivali, ROM, ~d Barbel joined TWA in 1973 as an analyst in aircraft port. v.p., who left to join New York Air, has Valencia, FRA. scheduling. His most recent post was changed jobs again. He's the new president Anna Kay Hoehn, secretary in the flight Vista lnt'l in Miami senior analyst in route pla.nning and devel­ of Golden West Airlines, a major west training center at Kansas City, served as opment. coast commuter carrier whose facilities Hilton International will join in a Miami general chairman of the regional ~eeting adjoin TWA's at Los Angeles. condominium-hotel project which wi'll in­ Gil Lefholz, maintenance inspector at of the AmericaiYBusiness Women's Asso­ clude 500 Vista International rooms. Kansas· City, has been elected·to a second ciation in Kansas City. A jury in Albuquerque awarded $12,500 in term, starting in January, 1983, as interna­ Participants attended seminars and damages to A. R. "Randy" Burton, End Slot-Buying tional vice president of the Society for the workshops on "S_trategies for Self­ former general manager-New Mexico. He The Federal Aviation Administration has Preservation and Encouragement of Bar­ Management," "Accepting Change" and claimed that the organizers of Air New ended the experimental program for buy­ bor Shop Quartet Singing in America. "Business Trends in the Future." Mexico misrepresented the financial con- ing and selling landing slots, citing "uni­ Lefholz has been with the 38,000-mem­ Speaking on the association's theme for ' dition of the airline in inducing him, in form 'opposition from the aviation ber barbers hip harmony society -since 1982, "Project Commitment," Ms. Hoehn 1979, to become president. community interests it was trying to as­ 1954. He has been an active administrator, said, "To be successful in business we The ABQ-based airline went out of sist.·~ Airlines will still be permitted to having held many chapter and district must be willing to invest extra time and put business in June, ." 1980. swap arrival times, however.

July 19, 1982 3

-~ · It win take until 1985 before airline traffic The full-fare economy prices between Business will reach the level generated in 1979, in Chicago and London are $820 in the the estimate of Madison Avenue magazine. In the News winter, $960 in the spring and fall shoulder as USual? But ·"it is possible that within the next 15 periods and $1050 in the summer peak years tourism will be the largest industry in' season. (from page one) the U.S." It is the third largest today, with · Tickets must be purchased 21 days in class section for any confirmed first class annual sales of $160 billion and supporting Extend Privilege Cards advance of travel and passengers must stay passenger who is bumped. A six milli~n jobs.· The validity period for all current Ambas­ at least seven days and no more than 180 passenger will be upgraded to first class days. The cost of flying a 747 is now $6,252.22 sadors Club privilege cards, originally due under similar conditions, and if first class ' per hour- up 63.4% since 1979, accord- to expire in July 1982, is being extended. is full he'll fly free in tourist class. Also, if TWA Adds Contract Work . ing to Aviation Daily_. And whereas two The privilege cards will be valid at all the passenger's luggage doesn't arrive with years ago, it cost $3,011.47 an hour to fly clubroom locations through December 31 , TWA has won a maintenance support him, he'll get $200 or more in cash. the 747SP, today it costs $5,165.06 - up 1982. ''We are planning to issue new cards, contract with Western Company of North Further, Lufthansa will pay passengers up 71.5%. The L-1011 costs $5,045.63 per storing the names on a computer file," America, a corporate aircraft operator. The to $200 if they miss connections and it is the hour compared to $2,991.47 in 1979-up notes Jennifer Armstrong, supervisor­ work includes heavy maintenance checks, airline's fault. 68.7%. the 727-200 costs $2,684.91 per airport services & Ambassadors Club pro­ parts support, and engine, airframe and grams, "but this project is not yet component overhaul services for the 707 Three financially strapped airlines - hour, almost 80% more than in 1979. Most operational." · Continental, Texas International and of the increases reflect fuel costs. executive aircraft. Dave Miller, senior contract specialist in contract services at World - have received a new lease on life. The U.S; airlines had an excellent year in MCI, coordinated the agreement with the Major lenders agreed to restructure or defer Aviation in Pennsylvania 1981 as far as safety is concerned - not a assistance of Robert Gower, contract spe­ . debts . A new paperback, High Frontier: A His­ single passenger fatality - but things cialist; Karl Hull, quality assurance techni­ tory of Aeronautics in Pennsylvll;nia, by USAir aims at strengthening what it has­ weren't so rosy financially, with a record cian, and ;Herb Harrison, master engineer~ William Trimble, has just been published particularly the Pittsburgh hub - ra_ther industry loss, according to the Air Trans- · F. The Western Company, based in Fort by the University of Pittsburgh Press. The than rush in anywhere there's a crowd, port Association's annual report. The ATA Worth, Texas, is an example ofthe rapidly such as happened in the scramble for publication, just off the press, contains author is editor of the Western Pennsylva- growing ·number of corporations who are 1'-ia Historical Magazine. The book is Braniff's old routes. It did pick up one detailed financial and operating data for becoming their own private transportation Braniff route, but dropped it the next day. 1981. Some highlights: $12.95 plus 60¢ postage per copy and can operators. Founded in 1939, Western be ordered from the University of Pitts­ US Air had bad luck in the recent FAA slot • The nation's airlines, in both domes­ Company primarily served the petroleum burgh Press, Pittsburgh, PA 15260. En­ lottery, but it has arranged to buy 11 slots at tic and international operations, completed industry by providing technical services close a check or use VISA or MasterCard. · Pittsburgh from a commuter airline. To­ a second consecutive year of jet service necessary for the production of liquid For books delivered in Pelmsylvania, add gether with several swaps, this will bring without a single passenger fatality. petroleum and natural gas. The firm has 6% sales tax. - USAir's departures at Pittsburgn almost to • Passenger and cargo traffic were off since expanded into research in resource slightly. The airlines carried 286 million .the pre-controllers' strike level. Cut ORD·LHR APEX technology and new product/process de_, passengers in 1981 and accounted for velopment. Western Company also sup­ Horizon Airlines, a small Seattle-based seven billion ton miles of cargo service. TwA will cut advance-purchase excursion plies equipment and manufacturing , carrier, has taken over Air Oregon and will • Airline industry revenues ·reached an fares · between Chicago and London by capability, as•well as drilling services for - . ~~ ~erve 13 cities in Washington, Oregon and all time high of over $36 billion; unfortu­ nearly 17% beginning August 15. Other offshore producers. · .r: 1 ~daho . Air Oregon had been one of three nately, operating losses also reached an all reductions ·are planned for this winter and airlines operating within the now-defunct time high of over $421 million. (The the peak season in 1983. Northwest, United Golden Gate system. previous record loss was $222 million in · The Super APEX roundtrip fare between TWA has been awarded a ground serv­ 1980). Employees of Pan Am now own the largest Chicago and London will drop from $900 ices contract to handle Northwest Airlines' · single block of the airline's stock - 10. 8 The ATA report attributed the huge to $749 for travel beginning August 15 four daily flights at Wichita. This includes losses to a combination of the recession, miliion shares, or 13%. The employee through October 31 , and again from April1 passenger, ticketing, ramp and· air freight inflation, high interest rates, the Patco stock plan was arranged in exchange for to May 31, 1983. · · support; flight dispatch, and on-call main­ walkout, anc;l price wars. union acceptance last fall of a pay cut and For the winter season, November 1 tenance assistance. Ultimately, the passen­ through March 31, TWA is re~ucing the ger handling function will be staffed by wage freeze . The travel agent industry should not be roundtrip fare from $769 to $699. Travel Northwest personnel at their own ATO c;leregulated, an administrative law judge ··. " Pan Am plans to negotiate interline agree­ during the Christmas season of December facility. Instrumental in obtaining this con­ has advised the Civil Aeronautics Board. ments with a network of commuter airlines 11-24 will cost $749. tract were Paul Williamson, central region , He said the system of accreditation under which would feed the airline's hubs at New The peak season fare for June 1 through controller, and Frank Wachdorf, Wichita's the Air Traffic Conference and the Interna­ York, Miami, Houston, San Francisco, August 14, 1983 will be cut from $990 to manager-airport services. tional Air Transport Association has fos­ - L Los Angeles, Washington and New Or- $799, a reduction of 20%. Under a contract previously announced, tered public trust. The decision, which is '''1eans. Pan Am will offer the commuter There is a $25 surcharge for travel a third United flight at Albuqu~rque is now not binding on the CAB, was based on 11 ~v'T carriers assistance in marketing, advertis- . Friday through Sunday. · being handled by TWA. Services include months and 16,000 pages of testimony. ing, scheduling, reservations and airport ramp, cabin cleaning and on-call aircraft access. The network would involve com­ Neil Bergt set out to rescue Western maintenance. Bill Hart, senior contract munities within a 300-mile radius of the Airlines without salary. But if he succeeds, Lots of Drive specialist at KCAC, assisted in negotiating hubs. Commuter carriers in the arrange­ there is the prospect of $10 million in the expanded contract with United as well ment would display the Pan Am logo and annual dividends from the 49% stake in as the Northwest Wichita contract. be identified as Pan Am Commuter airlines Western be will acquire if a merger with Annual revenues from the two new on aircraft and in ticket offices. Wien Air Alaska goes through. contracts and the increased ABQ contract will be approximately $1.2 million. _Latest Serling Book, training at a major airline. Serling, former aviation editor for Cut Italy Fares Novel of FIA Career ,United Press International, is author of TWA is introducing midweek excursion Bob Serling, author of the best-selling many books dealing with the airline indus­ fares between New York/Boston and "The President'~ ·Plane is Missing,·: has try, both fiction and non-fiction. The latter Rome/Milan that are as much as $250 written a novel about the flight attendant include several airline histories and three _ below current fares. profession, ''Stewardess." ' highly acclaimed books on air safety. His The new fares, good for travel on Auto_graphed copies are being offered to first novel, "The Left Seat," is regarded as - Monday, Tuesday or Wednesday, will be TWA employees by the publisher, St. an aviation classic. $7.49 roun4trip from either Boston or l'{ew . Martin's Press, at a substantial discount. The list price of "Stewardess" is York. The fare from Boston had been $994 "Stewardess" lacks the intriguing story $13.95, but TWA employees may order to Rome and $944 to Milan. From New . line of' 'The President's Plane is Missing, ,-, autographed copies at $8.25 inclJ,.lding York the fare was $999 to Rome and $949 but nevertheless bears the stamp of authen­ mailing. To order, send check or money · to Milan. ticity · that has marked all of Serling's order to St. Martin's Press; Dept. MS; 175 · Travelers must stay at least 14 days, but fiction works. In gathering background Fifth Ave.; New York, NY 10010. Allow . not more than 120 days. material lie went through five weeks of four weeks for delivery. / . . Amplification: r------~-----, Who's Who. A feature on Capt. Bill Dixon At London, specialist ticket agent Caro­ Please send me _ __ copies of STEWARDESS at $8.25 delivered. published in the May 10 Sky liner included a . line Steel takes the wheel for the launch - photo he took in 1938 at the dedication of Please autograph the book to: ______of a car rental bargain available to passengers purchasing westbound the Kansas City Municipal Airport. Capt. transatlantic tickets. The plan offers a Dixon couldn't identify everyone in the Name ______choice of compacts with unlimited mile­ picture after so many years but according to age for just $22 a day at 22 Budget George Levering, another retired TWAer, Address_· ------~---'---,------locations in the U.S. U.K. general man­ the hostess is Olga Harbaugh and the ager Larry Langley (center) and Ri­ captain to the right of Otis Bryan is Doc CitY------chard Webb, marketing manager for Mesker. ''With this tickling my memory, I believe the identifications are correct," State ip . Budget Rent ~ Car, are shown with Caroline. says Capt. Dixon. L------~ 4 July 19, 1982 TWAers' Tour: 'A Lot of Fun' A reunion ofTWAers who participated in company familiarization trips (or FAMS, as they were called) to Europe in the early fifties is planned for later this year. John . Bing, who is now retired but continues to serve as coordinator of the annual system softball tournament, recalls one of these tours in the following article. by John Bing The photograph, taken at the Palace of Ver­ sailles, is of a group of us from the ·u.s. who, in November, 1955, were fortunate to have been selected to go on a company­ sponsored familiarization trip to Europe. I doubt President Reagan could have en­ joyed his visit during the recent summit conference there any m<;>re than we· did. Keep in mind that a quarter of a century ago people generally were less sophisti­ cated and much less informed about inter­ national affairs than they are today. Most of HThe Innocents Abroad." A group ofTWAers assembled for a photo at the palace of Versailles during a familiarization trip 27· us in the group had never crossed the years ago. From left are: Alan P. Tweedale, John Van Enige, Einar Einarsson, Loy F. Patton, Victor E. Parisa, Franklin Johnson, Atlantic. That of course was the purpose of Virgil Walstrom (all retired), Marsh Smith (deceased), French tour guide (with beret), John Bing (retired), unidentified TWA the program: If we were to sell someone on employee from Paris office, Edw~rd G. Henson (deceased), unkno~n, -unknown, Walt Smith and Max Parkinson. ,._ . _j traveling abroad, we ought to have first­ because many of the guests were keeping None of us got lost, however, and the train station training supervisor, Guido Nimmo hand experience, someone reasoned cor­ their rooms because of the airport-strike. So ride turned out to be an enjoyable highlight (now a fellow retiree). He escorted us to rectly. some of us stayed at the Celtic, others at the ' _of the trip. Arriving in Zurich we were our home for the next three days, the So that is how our group happened to Windsor and others in a pension. This again met by TWA representatives who Mediterraneo Hotel. assemble at Idlewild that day in 1955, with resolution earned our respect for the inge­ hurried us off to the Dolder Grande hotel. It turned out that Guido was to be our all the excitement and anticipation of any nuity of our French TWA friends. By now we 1 d learned not to repeat the tour guide throughout the visit; a better other first-time international traveler. That afternoon, as they say in the travel mistake of our first day and many of us choice could nqt have been made. Distin­ I suspect_ that to make certain no one folders, was "free." We of course quickly wisely took a catnap before going sightsee­ guished looking, speaking flawless En­ considered the trip a boondoggle, the discovered that nothing in Paris is free, but ing. And a good thing we did, because glish, possessing a great sense of hUmor, organizers first scheduled a brief lecture by at the time there were bargains to be had, dinner that evening lasted well past mid­ and genuinely interested in each member of ,a U.S. customs agent, who outlined the especially in perfumes and leather goods. night. Only with great difficulty ~id . we our group'- I don't think any of us will_ functions and operation of his department. We were all present and accounted for respond to the morning wakeup call for a ever forget him. Then we were off to Paris. Now the jet set the following morning, however, for a tour whirlwind day of sightseeing and shopping­ On the flight home, we made an un­ thinks nothing of going to London or Paris of the-city and an excursion to Versailles. and getting acquainted with the TWA staff. scheduled fuel stop at Shannon and discov­ for a weekend. But in 1955 the transatlantic That evening the group went to the Lido, an As group leader, it fell upon me to info~ ered the delights of its famed Duty Free crossing was a long day - 12 hours or enlightening experience in those days for . . everyone that our bus would leave the hotel Shop . more. So splendid was the cabin service, "innocents ahroad." at 5 a.m. so that we could catch the train to I venture to say that we arrived home however, that no one complained about the The next day was spent dutifully visiting Milan. That meant 5 a.m. sharp because, each 20 pounds heavier- 10 pounds per length of the trip. the regional headquarters and reS'ervations/ as countless other travelers have learned, person and laden with 10 more pounds of . On landing at Paris' Orly airport, . we CTO facilities at 101 Champs-Elysees. I the Swiss railways run on time. ·souvenirs (not counting the 10-speed bike were met by a TWA agent with the news say dutifully, but actually we learned a As the town clock struck six, our train John Van Enige_brought home for his son). that government airport workers were great deal about the airline's overseas eased out of the station. A few hours later I will forever think what an extraordi­ about to go on strike (sound familiar?) and operation. Most important, however, were we were well into the Alps. I am unable to nary thing this was for a company to do. In that our airplane was the last to land. He the lasting friendships and working rela- adequately describe the beauty of a sunrise terms of dollars and cents, it must have added that because of the strike our three tionships which followed. · _ in the Alps, with the snow blowing from been an expensive program- but viewed days in Paris likely would have to be cut · As expected, our third day in Paris was the ~ountain tops in huge pony tails, and as an investment, it made a lot of sense. The short in order to keep to the planned cut short. The airport strike was still on and the light breaking through onto the mani­ experience instilled in all of us a pride in itinerary. Shortly we were all bussed to arrangements were made for us to take the cured farmland in the valley below. TWA and a feeling of comraderie. It downtown Paris, where we were to stay at train to our next stop, Zurich. Whereas our Soon after the Donner Pass tunnel we certainly helped us do a better job of selling _the Celtic Hotel. It developed that we TWA people all spoke English, we discov­ crossed into Italy. A few hours later we TWA. At least that was.the excuse we used would not all be able to stay at the Celtic ered that wasn't so at the railroad station. arrived in Rome, where we were met by the for having had a lot of fun. KSC Expands Exhibit Space

KANSAS C!Yr

TWA inaugurated nonstop service between Dallas/Ft. Worth and Kansas City on June 21. On hand at DFW were (from left): Dick Hoxworth of the Houston sales office; Mary Savarese arid Phyllis Catton, both of Dallas sales; and Bill Woods, manager of sales for Texas. TWA offers three daily flights to MCI. One continues to H. B. _Chambers (left), vice president-TWA Services,_Inc. and general manager of Omaha and St. Louis., one to St. Louis and Cleveland, and the third terminates at Kennedy Space Center Tours, and Richard Smith, space center director for NASA, Kansas City. The new services are proving popular with passengers. "Traffic, inspect a scale model of the Visitors Center as the facilities ·will look when an expansion including through and conqection traffic, is improving daily," notes Debbie Davis, program is completed in late 1983. Included will be two new theaters and 10,000 manager-airport services, DFW. square feet of. additional exhibit space.

July 19, 1982 5 New Orl~ans. Le Pavilion Hotel offers a special rate of $40 single or double to.TWA Bridging the Generation Gap at Boeing employees. This offer is good through Travel Tips September 6. Advance reservations are required and employee idenlification must by Harry Mickie be shown upon check-in. Call (504) 581- 3111 or (800) 535-9095 for reservations or "Down Under": Plans have been final­ write Director of Sales·, Le Pavilion Hotel, ized for the Seniors tour to Australia and 833 Poydras, New Orleans, La. 70112 ..Le New Zealand. The ~irst tour will depart Los Pavilion is located between the Super­ Angeles on Friday, September 24 and dome, Mississippi River attractions, and return Tuesday, October 19. Itineraries the French Quarter. Normal rates are $80- have been mailed to everyone who an­ $110 per night. swered the initial inquiry last fall. If you requested information and have not re­ London. Now through October 31, 4 ceived it, or if you are now interested, days/3 nights at the Kensington Close contact: E. C. "Lum" Edwards, 651 Hotel for $99 double/$126 single; the Trueno Avenue, Camarillo, CA 93010; Cumberland, $126 double/$176 single. phone (805) 482-5321, as soon as possible. Includes continental breakfast; service charges and taxes; a 4-day pass for all of Fort Lauderdale: The Broward County London's subways and double decker Tourist Development Council, in conjunc­ buses; half-day sightseeing tour and round tion with the area's major chambers of trip self-transfer from airport to hotel. For commerce and the hotel/motel association, reservations and brochure write to Interline is running a promotion September 15 Weekends, 618 Wayland Ave., Kenil­ through October 30, for airline employees worth, Illinois 60043. Phone (312) 256- and their immediate families. Broward 2210. - County includes Fort Lauderdale, Holly­ These three airplanes have s~mething in common, apart from the fact t~at the 1929 wood, Pompano Beach, Lauderdale-by­ Holland: Five and eight-day tours to Hol­ Army P-12 pursuit plane in the foreground is the oldest Boeing airplane still flying and the-Sea and_Deerfield Beach. Over 70 area land and Brussels for employee, spouse, the other two are the newest. All three are flown by the man shown with the bi-plane, ·hotels will offer special discount rates dependent children, parents and retirees. S.L. "Lew" Wallick, Boeing's chief test pilot and co-owner ofthe antique aircraft. He during the 45-day period, as will restau­ For information contact Trailblazer Sa­ was co-pilot on the initial flights of the 767 and 757. rants, car rental agencies and attractions, faris, P.O. Box 660066, Miami Springs , note card number and expiration date). Eastern U.S.: Groups Unlimited has day including sporting events, fishing fleets _FL 33166; phone (305) 871-2202. Send your order to ASU Travel Guide, trips to such attractions as Saratoga and golf courses. For information, contact Romania/Egypt/Russia/China. Inflight 1325 Columbus Ave., San Francisco, CA Springs, Pennsylvania Dutch country, Val- 1 June Switken, Broward County Tourist tours offers several new tours to airline 94133. Phone orders call (415) 441-5200. · ley Forge and _Hyde Park, as well as Development Council, 111 S. E. Sixth employees, families and retirees. Each three-day excursions to Montreal. For Street, Fort Lauderdale, FL 33301; phone program includes positive airfare from Japan. Ventures Extraordinaire's 16-day information call (212) 838-4730 and ask (305) 765-5508. New York, deluxe or superior hotels, 8-city tour departs every other Sunday through November 21 and will be offered for Barl:!ara, Donna or Marilyn. Caribbean Cruise: The Orange County sightse~ing anq either all meals or MAP. again starting next spring. On the itinerary (California) Interline Festival is holding its For information contact Inflight Tours, 501 Tel Aviv: The Plaza Tel Aviv offers airline are Tokyo, Nagoya, Kyoto, Nara, Hakone, second interline festival aboard the cruise · Fifth Ave., New York 10017. Phone (212) employees special rates of $38.50 single, Takayama and Kanazawa. The tom: fea­ liner SS Norway. Departure for the eight 695-6650. $42.50 double (plus 5% service charge) tures five nights at Minshuku and Ryokan · day, seven night trip is from Miami on Prince~s Cruise Lines offers TWAers a through February 28, 1983. For reserva­ inns - where guests sleep in futons Saturday, October 23. Airline employees . . 40% discount on positive_space sailings to tions contact the hotel at 155 Hayarkon, Tel (Japanese bedding) on tatami-matted and their families are eligible for a special Mexico, the Caribbean, and Alaska, from Aviv 63405. Phone 29 95 55. floors and meals are served family style­ rate of $449 per person, double, plus $18 -West Coast ports. All reservations must be and 10 nights in tourist class hotels. Fifteen Rome. Luxury condo in residential area 15 port taxes per person. This includes accom­ made directly with The Travel Company, breakfasts and five dinners are provided. minutes from the city or the airport and 10 modations with bath, all meals, and enter­ P. 0. Box 60459, ·Ill 0 Sunnyvale­ November 7 and 21 tours cost $860 based minutes from the beach. Two rooms, tainment. The ship will visit St. Thomas, Saratoga Road, Sunnyvale, CA 94088 OJ) double occupancy (slightly higher now sleeps 3 at $48 daily. Write to F. Antonelli, Nassau and a Bahama out-island. Space is (408) 732-0199: through October). Contact Ventures Ex­ Via Aristofane 128, 00125 Rome, Italy. - limited and reservations will be confirmed ASU Travel Guide, the interline publica­ traordinaire; Suite 12; 940 Emmett Ave.; on a first come, first served basis. For Bali: Hotel Bali Beach Inter-Continental tion with comprehensive, up-to-date infor­ Belmont, California 94002. Phone (415) information and reservations write to: An­ offers airline employees special rates start­ mation on airline employee discounts, 592-2629. ing at $30 single, $32 double, plus 21% nual Interline Festival, 5174 Greensboro, offers special subscription rates to TWAers ­ Anaheim, CA 92807. Hawaiian Islands: Over 50 condomin­ service charge and tax. Price includes in the United States. One ye_ar (four issues) iums, from economy to luxury, from studio airport transfers and a welcome drink. The Puerto Rico. The Condado Beach and La is $22; two years is $38. (For delivery to to two bedroom, on Hawaii (Kop.a Coast), luxury resort hotel offers golf, ten~is, ·Concha hotels, San Juan, grant TWA Canada or Mexico add $5 per year; over­ Oahu (Waikiki), Maui and Kauai. Special bowling, a health club, and water sports. employees a 50% discount now through seas,·add $25 per year). Regular rates are rates for airline personnel, relatives and _ Special airline rates are effective through December 15, subject to space. For infor­ $30 per year; $45 for two years. Pay by retired employees. For information and December 19, 1983, and are subject to mation call toll free 800-468-2775. check or use MasterCard or Visa (be sure to reservations on Hawaii, Maul and Kauai, confirmation. Reservations can be made please contact J. R. Brabo, P.O. Box through any Inter-Continenta1 sales office It's Not All Greek to Debbie Purnell 23067, San Jose, CA 95153 (408) 281- or through Pan Am sales or reservations. - 4414. For Oahu, contact Capt. Don Blum, JFK-1 flight attendant Debbie Purnell is Puerto Rico: The 2, 700-acre resort of 65420ceanCrestDrive, Palos Verdes, CA teaching herself to speak basic Greek in her Palmas del Mar is offering an introductory 90274 (213) 541-8813. spare time, using the Pimsleur language . interline package at its new 102-room program, and she's enthusiastic about the Ft. Myers. Richard Russell, TWA first Candelero Hotel of$39 per person, double, results. "Ive.already tried olit my Greek in officer, offers a 2-bedroom, 2-bath condo, $52 single; includes breakfast arid dinner. Athens and it works!" Debbie says. "You on the beach. Pool, golf, tennis, marina. Minimum stay 2 nights. The resort has 3112 · use cassettes and go at your own pace. I try $275 per week or $1,000 per month until miles of beach; four swimming pools; 20 to take advantage of those precious mo­ Dec. 15. Contact him at 6735 Swissway I tennis courts; golf course; equestrian, bicy­ ments that can be lost each day in lines, Drive; Dayton, Ohio 45459. Phone (513) cle and jogging trails; marina and water­ waiting for appointments, travel to and 433-2438. sports center. Book directly with Palmas · from work, or watching TV on a layover," Scottsdale: SunBurst Hotel offers rates of del Mar at (800) 221-4874; in New York she adds. $25 per night up to four in a room through call (212) 889-0628. "The idea," says Debbie. "is to learn a September 30. Continental breakfast is Orlando: The Hotel Ramada Inn West/ basic 'survival' vocab~lary and practice inclmt_ed. For information call 800-528- re-combining your stock of words and Orlando offers a special rate of $25 per 7867; in Arizona call 602-945-7666~ phrases so you can adapt easily to new night for one to four people, August 15 situations. People are always so delighted Rio de Janeiro: Fivedaysland&air, $269; through December 31. Taxes not included. when you try to meet them halfway in their eight days land & air, $470. Departures for For infoimation, call (305) 656-3333. own language." both from LAX, MIA, NYC. Transporta­ Mexico Tour: Eight -day tour from Mexico tion on Pan Am. For details contact Trail­ · The courses available are "Speak and City to Taxco, Cuernavaca and Acapulco. Read Essential. .. " Greek, French, Span-· Debbie Purnell, JFK-1, is learning basic blazer Safaris, Att: Etta Vendeventer, P. 0. Land only rates per person are $188 dou­ ish and German. Japanese, Chinese and Greek in her spare time, using cassettes~ Box 660066, Miami Springs, FL 33166. ble, $159 triple, $296 single. Tour includes Russian will be available soon, Debbie Hong Kong. The Empress Hotel offers first class hotels, sightseeing in Mexico says. In order to encourage other TWAers on the language selected. airline employees a discount of 25% to City and Taxco, motorcoach transporta­ to improve their language skills too, Deb­ For full details write to Heinle & Heinle· 50% off its regular room rates, based on tion, taxes and transfer.in Acapulco. For bie has arranged for TWAers to get a 20% Publishers, Inc., 51 Sleeper Street, Bos­ double occupancy. The Empress is on the information conta~t Interline Division, discount on any <;:ourse. Cassettes (or open ton, MA 02210, Attn: Charles A. S. Kowloon side at 17-19 Chatham Road, just Hallmark Travel Inc., 56 E. Andrews reels) and reading booklets are included. Heinle. Don't forget to mention that you 10 minutes ·from the airport and a short Drive, NW, · Atlanta,- GA 30305; phone The cost is from $125 to $220, depending read about it in the TWA Skyliner. walk' to the Star Ferry. (404) 231-0260.

6 July 19, 1982 Seniors

Robert W. Wallace, JFK, June I8 (33) Anniversaries Harold W. Mize, PHX, July I (40) Richard L. Neitzel, JFK, July I (36) Charles A. Lanzaro, JFK Harley J. Kelley, MCI, May I (35) Larry D. Mundorff, MCI August Rucco J. Laudadio, LGA Mario Musilli, JFK Virginia A. Hamilton, CMH, July I (30) Carl Markus, MCI Charles F. Musselman, MCI Beatrice Raftery, LGA, Aug. I (17) Robert D. O'Neal, MKC Gynelle C. Young , LAX, Aug. I (1_8) Thomas M. 'O 'Hara, LAX 40Years Raymond L. Overstreet, MCI Byron E. Bean, MCI , Aug. I (37) Ivan S. Okazaki , LAX Chester S. Owen, MCI Melvin D. Risting, LGA, Aug. 24 (29) Murray L. Ashworth, MCI Charles L. Payton, LAS Robert J. Palmer, MCI Edward M. Costello, JFK, Aug. I ( 17) Joseph A. Bermudez, JFK Gilbert G. Pesch, MCI John H. Petricko, PIT Geo.rge E. Borgmier, JFK, Aug. 6 (3I) Jules M. Boca, LAX David C. Purdy, MCI Lieu E. Raymond, LAX W. E. Cahill , MCI, Aug. I (40) John Campbell, JFK Marvin K. Raley, MCI Howard E. Rogers, MCI. Carl H. Drowns, MCI , Aug. I (23) Harry J. Cloud, DCA William Raymer, MKC Irwin B. Roths'tein, JFK Marjorie D. Moore, MKC, Aug. I (37) Thomas J. Condy, LGA Ralph E. Reynolds, MCI PhilipS. Schultz, SFO Neville J. Buchanan, MCI, Aug. I (16) Amos J. Hart, MKC Donald D. Ricketts, JFK - Pasquale J. Signoretti, JFK Oral W. Parrack, MKC, Aug. I (25) Albert B. Krueger, LIS John R: Ridenour, MCI Robert J. Silano, JFK Jimmie Finch, STL, Aug. I (9) Jack M ..Lincer , PHX Michele Rizzi, DEN Walter Silvesky, LGA Victor P. Wolf, MKC, Aug. 9 (35) Martin J. Naaktgeboren, MCI Odell Roberson, MKC Derrell E. Southern, MCI Charles V. Pfaff, DAY, Aug. I (25) Paul D. Ozbun, MCI Jean L. Roster, MKC James C. Stephens, MCI Charles E. Morrissey, JFK, Aug. I (15) Clarence H. Pahl, JFK Robert J. Smith, PBX Charles D. Tate, MKC. J. W. Salz, SFO, Aug. 17 (3I) Thomas P. O'Connor, ORD-based TWA Brurfo Ptak, LAX George M. Sorensen, MCI Edsol B. Urton, MCI Arthur W. Poehlman, JFK, Aug. 22 (29) Russell 0. Robbins, NYC Lester Spears, Jr., LAX and a captain in the U.S. Loren H. Uthoff, LAX Lemauris Butler,_ LAX, Aug. 16 (37) Billy L. Smith, MCI Lavern F. Stammen, CVG Naval Reserve, has been named com­ Gene A. Wynne, CVG George B. Stroup, MCI Mervil J. Cook, STL, Aug. I (28) manding officer of VR-51 at the Glen­ Carlyle E. Smith, JFK JohnJ. Sweeney, LAS, Aug. I (36) Richard D. Stanley, MCI Asa T. Suzuki, LAX view, illinois Naval Air Station. The Carmen M. Taht, JFK Milto~ M. Wind, JFK, Aug. 24 (36) Harry H. Ward, JFK squadron is one of the navy's largest, Joe Toka, LAS WilliamS. Bray, MCI, July I (25) Robert E. Williams, MCI 25Years with eight C-118 (DC-6B) transport Merle R. Wilson, MCI Mesaru Tsukimura, LAX Francis R. Atkins, MKC .I l • Leonard L. Vaughn , MCI aircraft and more than 400 personnel. Joseph L. Wilson, Jr., JFK Gerald L. Beach, MCI 1 James A. Walker, MKC .Capt. O'Connor has been flying for 16 Olie C. Benner, MCI Barbara L. Washington, LAX years in the reserves, after serving six Carole A. Berry, PHL More Tips .. .- Helen Wennerholm, ROM ye~rs of active duty. He has flown more 35Years Karl H. Bleck, JFK Charles L. Yaeger, MKC hours in the C-118 than any other navy Donald R. Bryant, MKC Summer skiing. Portillo, Chile is the ski Joel Bartels, MCI James H. Yakabu , LAX pilot. He has been with TWA since 1966. Salvatore J. Cannizzaro, LAX Dorsey L. Caldwell, TPA capital of the world from now through Jack H. Carmichael, SFO Robert J. ,Comp, CVG September, when it's winter there. Lan Elton V. Carroll, STL Chile and Interline Representatives Ltd. Isabelino Dones, LAX 20Years and 23. A 19-day cruise through the Mario G. Goffredi, JFK Muriel A. Caylor, MCI (IRL) offer a ski package that features Panama Canal leaves Los Angeles on Ernest V. Hall, JFK Anna E. Chominitch, JFK Laurence L. Atwood, LAS Patricia Churchill, BOS Myers P. Barton, MKC positive RT fare to Santiago, 3 nights in October 30 and terminates in Miami on Fernando Hidalg?, MAD .. Jack W. Dannar, MCI Robbert H. Benjamins, LAX o_... Santiago and five nights in Portillo, trans­ November 18. Cost is $1,775 plus $30port Virgil J. Ht:stka, MKC Carolyn C. Davis, JFK fer to Portillo (95 miles away and 9,400 Mary K. Jones, MKC Marcia E. Brown, JFK tax. Space cannot be confirmed more than John J. Delacruz, LAX Joseph J. Lucas, PIT John G. Cleaver, BDL feet up), all meals in Portillo, use of ski lifts 30 days in advance. It is suggested that you David L. Dunlop, MCI Helen C. Crean, LGA and five lessons. Cost: $959 from Miami, send a deposit of $150 per person; space Charles R. Steinmetz, SFO Glenn E. Vanzandt, MCI Ann L. Fazekas, PIT . Helen C. Daly, NYC $989 from New York. Contact IRL,.25 W. will be confirmed in the order of receipt. Anthony J. Ferenczffy, LAX Josephine A. Darius, SFO 39th Street, New York, NY 10018. Phone Write to World-Wide Interline Tours, Box PaulaJ. Foote, LAX Jacques Dufoix, PAR (212) 840-6727. 28034, Atlanta, Georgia 30328. 30.Years Bruce E. Gessaman, DAY Marga Estes, JFK · Keener A. Hall, Jr. , MCI Bruce B. Graham, WAS Phoenix. We don't know how ,they do it, Herbert R. Au , ABQ Lloyd E. Heath, MCI Stevan M. Herpst, LAS but the Camelhead, a Granada Royale ·Carl R. Auten, MCI Sam1fel F. Helmer, MCI William E. Hogle, MKC Hometel, offers an airline special now Byron B. Birge, MCI Carl 0. Heston, Jr., MCI Jim A. Hunter, LAX In Memoriam . Jos~ph A. Bulk, MCI Ransom M. Hills, MCI JoseJ. Isaac, LIS through August 31 of $29 per suite. Every William C. Burlingame, ABQ Walter B. Holyfield, Jr. , MCI JaneL. Jagen, JFK room is a suite; sleeps up to 4; wet bar and William E. Butcher, LAX Homer E. Hon Jr. , MCI Robert Jones, ORO kitchenette. The price includes airport Francis A. Parent, retired San Francisco flight John W. Carroll, JFK Margaret L. Jensen, ORO Mary J. Klotovich, LAX transfer, full breakfast, twilight cocktails · engineer, died July 2. Mr. Parent, who joined TWA in Edwin L. Culling, JFK Larry L. Johnson, JED Albert E. Legg, Jr., MCI ~ .... and, oh yes, free tickets to the Phoenix April 1935 and retired in August 1971·, was 70 years Robert L. Craig, MKC Robert D. Jones , MCI CarolS. Luiacono, SFO - ·· old. He is survived by his wife, Jane. Giants games. Write to The Camelhead; Manuel S. Demello, LGA Owen M. Kesner, MCI Marlene M. Lustfeldt, LAX _ Virgil W. Doyle, MKC 1515 N. 44th. Street; .Phoenix, Arizona · Captain Donald W. L~duc, JFK, died June 30 at age Despo Koolookis, MKC Ezequiel-Magarino, Jr., MIA Richard H. Ellis, JFK Robert L. Lee, LAX Johanna B. Manders, LAX 85008. Call collect (602) 244-8800 . . 60. Capt. Leduc joined TWA in May 1947 and retired in May 1979. He is survived by his wife, Mary. JosephS. Eriquez, PHX Harold L. Lueck, MCI Jack P. Martin, MCI Richard L. Furrow, DAY Gregory V. Marsh, DCA Robert T. Matheussen, LAX­ Retire4 MCI lead mechanic Robert G. Adair died San Diego Interline Club holds its 9th Leroy 0. Geisert, JFK John P. Mason, SFO . Judy D. Nitti, LAX June 25. He was 78 and had retired in 1969 after 27 annual fiesta December 1-5 in San Diego. Arthur A. Guiducci, JFK Raymond H. McGarry, MCI Sheila C. Noone, LAX years with the airline. Mr. Adair is survived by his Edgar W. Henderson, MCI Walter K. McNeil, SFO Kenneth S. Partsch, lAD Package price of $155 per person double, wife, Edna. - $210 single, includes accommodations at Robert J. Hurley, BOS Helen J. Miller, PIT Maria W. Peeters, LAX Mary E. Bieker, 73 , died June 7. Mrs. Bieker had the Hanalei Hotel, most meals, harb9r Thomas J. Huss, MKC Arthur J. Molnar, DCA Joseph Petro, ORO been a teletype operator in St. Louis ,_ retiring in 1973 cruise, visit to Sea World, city tour and trip Mary Kennedy, MKC James K. Moon, MCI Larry T. Pryor, CMH after 26 years with TWA. She is survived by her son, George W. Koelling, JFK Richard K. Mullins, MCI Jim L. Rezendes, SFO to Tijuana, plus other ~xtras. Parents or Dennis. spouses of employees are also welcome. Registration deadline: November 16. For · information, write to San Diego Interline Indianapolis Record's Unbroken After Seven Years Club, P. 0. , Box 80441 , San Diego, CA 92138. Interline Festival: The 12th annual Or­ ange County Interline Fall Festival will be held in Anaheim, California, Thurs.-Sun., October 7-10. Adult rate of $89 double includes three nights' lodging, airport transfers, Knott's Berry ·Farm visit with unlimited rides, full day at Disneyland, dinner on Friday, continental br-eakfast each morning, and two parties with music and open bar. Child sharing a room with two adults: $57. For an application, write to Annual Interline Festival, 517 4 Greens­ boro, Anaheim, CA 92807. Indianapolis maintenance & engineering dispatched 44,459 flights without an aircraft damage in a seven-year period, May 8, 1975 Cruises. World-Wide Interline Tours has to June 20, 1982. (By press time that figure had grown to 44,651). "This is an outstanding accomplishment," says Marlo Gallo, announced two new cruise pack_ages, both manager-maintenance, "and one that we believe is a system record. Can anyone top it?", he asks. Art Stroh, Central region sailing from Los Angeles, aboard the director of maintenance, presented the IND group with a special award for their achievement at a get-together on June 22. Pictured 16,000-tonMTSDaphne. A 7-daycruiseto are (from left) seated at table: stores leads Ellis Rideway and Bob Burke, mechanics Jack Diggs and Jim Bailey, and lead mechanic· Puerto Vallarta and Mazatlan, Mexico, John Stephens. Standing: Art Stroh; Marlo Gallo; Charles Nardina, manager-cargo sales; Mary Owen, administrative clerk; costs $675 per person, double, plus $20 Chet Owen, manager-ground safety; Duwayne Swindle, field manager; Joe Gey, manager-airport services; lead mechanics porttax. Sailings Sept. 25 , October 2, 9, 16 Charles Helton and Hardeman Bailey; mechanics Harold Nancy and Charles Farrugia, and Roy Giesen, maintenance supervisor.

July 19, 1982 7 Term Pass Standby Listing ••• (from page one) 3) Pass class (for example - Class 7 - . Any TWA employees, dependents, or ROBERTJ.PEDERSEN Class 8, etc .) OAL employees, may list themselves, if PHOTO 4) Seniority date (for example, 650111 they have access to a PARS terminal, ·or NAME - 750916, etc .) may list through a reservations office prior EXPIRES NOTE - If you are traveling on a reduced to departure of their TWA flight. Full fare 6'1" 12/82 rate ticket, the type of reduced rate (for revenue passengers, as is the case today, HEIGHT PAYROLL NO. example- ID75/ID90) is required in place will continue to be waitlisted for a con­ of the pass class and seniority date. firmed reservation through the TWA reser­ 06888 Since many dependents of TWA em­ vation system. Revenue passengers are not · ployees often travel without the employee · placed on the standby list until day of and must list through a reservations office departure and then only at the airport of NAME R. J. PED.ERSEN on their own, it is important that the departure when they present themselves 06888 7 dependents are briefed on how to identify, for check-in. from their term pass or pass form, the The computer entry used to record a information required for listing. Since the space available listing will change. The PAYROLL ~UMBER PASS CLASS SENIORITY most important information needed is the '' VMNR '' format will be replaced by a new pass class· and seniority date, illustrations "4A" format. The new "4A" format may Agent: "TWA Reservations . .. . Caller: "The class is 7, and the highlighting this information are included be used by any TWA employee who works Sharon Miller". seniority date is 650112. '' below. with a CRT in the normal course of Caller: "Hello, I'm Joe Smith. I'm ·Please insure that both you (the em­ performing his/her duties. The format to an employee and plan to Agent: "You h.ave ,..been listed for ployee) and your dependents know how to list a space available passenger will be travel on a pass with my the flight M~ Smith. Have a locate listing information on your travel illustrated in the August 2 issue of the family. I would like to list good trip andthank you-for documents. Withoutthis information, non­ Sky liner. for a flight from New York calling." revenue passengers cannot be listed for a Calling Reservations to San Francisco." flight. If you are not listed for a flight Employees who do not work with·a CRT As you can see, this caller had all his within the proper time frame, you will be should continue to contact their reserva­ Agent: "Thank you Mr. Smith. travel information · at the ready before identified as not having listed in time for tions office for listing. Here's how a typical Which flight should I list placing the call. When you have your travel mea~ ordering, in case there is a meal listing call from a space available passen­ you on?" information ready, your call to reservations shortage . . ger should flow: Caller: "We will leave New York on can be handled quickly and efficiently, Flight 803 on August 20. We which saves everyone involved time and TWAForm800 prefer First Class . . . no­ trouble. smoking section. There win Once space available passengers are ·PAYROLL DEDUCTION COUPON TW 800 be three people traveling." properly listed for a flight, verification of COACH SERVICE CHARGES travel documents is made at the airport on I hereby au thorize payro ll deducti on of coach service charges as published in M. P. & P. Chapter 13. Agent: "Fine. May I have your pass day of departure. This process will be class and your seniority explained in detail in the next issue of the date?" Sky liner. EMPLOYEE 'S :.....__------! SIGNATURE---..,.------

~ervice charge by DATE •rder, tear off and Ski Club'S Schedule .; ·complete all en­ NAME The TWA Ski Club will start ·off the To aid in vacation planning, the club has . coupons, attach 1982-83 season with a ski improvement/ released an advance schedule for 1982/83 - this pass to your SENIORITY racing clinic at Vail, Colorado December ski weeks. They are: January 16-21, Park 5-10, club , president Bruce , Graber an­ City, Utah; February 13-18, Mt. Bachelor, nounced. Cost of the five-day program will Oregon; Marc~ 13-18, Heavenly Valley be about $285, not ~ncluding meals. This (Lake Tahoe), California; March 20-25, . includes $80 for instructions, $18 daily for Yugoslavia (International Airline Week); ski lift tickets and $23 daily at the Kiandra/ and April 3-8, Steamboat Springs, Colo­ Talisman Lodge. rado. An $80 deposit is required. Those regis­ T~ Ski Club is conducting its member­ tering before October 30 will be guaranteed ship drive for the 1982/83 season. Mem­ PASS CLASS PAYROLL NUMBER a ski c·lass limited to 10 persons. When bership is open to all employees. "Early registering please indicate level of experi­ birds" who sign up this summer will pay ence. Make check out to Craig Cambria; family membership dues of only $10. A TWAForm810. P.O . Box 2800; Vail, Colorado 81657. membership application is included below . .

·':KET FLIGHT TW810 r -~--~------~ ------, :CHECK 1 COUPON TWASkiC1ub UE VALID 9 0 DAYS UNLESS NOT VALID FOR USE c/o Linda Kitts ) OTHERWISE STATED - 2114 Lang Drive S(WORLD AIRLINE!! ONLY WITH CLASS 8 Crofton, Maryland 21114

POS. STATUS SEAT NO. --... _!' · CFMD. PCS TERM PASS Name.______-L,mployee # _ _ ___

; ~ ~ VALIDATION Address ______. orne Phone ___ _ _ '' CFMO PCS IMPRINT O R WRITE REQUEST ED ,··.· \ INFO RMATIO N BELOW City & State------L-. ip Code.______.·i\. '· ~',, ~ X :""""""": Company Mail/Dispatch Address ______-Lf · omicile.______NAME NAME J'. R. sIN'\ i +h ~ ( ) Renewal 1982/83 ( ) Ne'w Member Dues are $10 yearly and include all of the employee's dependents. I hereby agree that [ 51fS~Io l'l/8&.. ! ~5oiiZ.- SENIORITY the TWA Employee Ski Club and TWA shall not be held responsible for any accidents j •· 1I PASS ~MBER I EXPIRES I C~S I S ENIORITY : occurring to any person(s) at any of the club aetivities.

PAYROLL NUMBER PASS CLASS Signature: I L ------·_ - ....:. --- -- _ ·------J