The Effect of Toll Road Development on Agricultural Land Conversion in Indonesia: an Empirical Analysis
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CRM) to Increase Customer Loyalty and Good Image
INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 8, ISSUE 10, OCTOBER 2019 ISSN 2277-8616 The Role Of Customer Service Through Customer Relationship Management (CRM) To Increase Customer Loyalty And Good Image I Gede Juanamasta, Ni Made Nopita Wati, Erna Hendrawati, Wiwin Wahyuni, Mira Pramudianti, Nugrahini Susantinah Wisnujati, Anindya Prastiwi Setiawati, Susetyorini Susetyorini, Umi Elan, Rusdiyanto Rusdiyanto, Denny Astanto, Bustanul Ulum, Susan Novitasari Khadijah, Adrianto Trimarjono, Mochamad Syafii, Abdullah Mubarroq, Kristiningsih Kristiningsih, Rita Dwi Pratiwi, Veri Veri, Lusy Tunik Muharlisiani, M Chairul Basrun Umanailo Abstract: This research background is a number of problems faced by the company can make a bad company image and reduced levels of consumer loyalty. To avoid harming the image of the company then the company must focus on service to consumers. Service to consumers is very important in increasing the satisfaction of its customers, due to the company customers is the most important asset in which consumers provide andilo is significant in the development of the company's reputation. The formulation of the problem in this research how does the role of customer service through Customer Relationship Management (CRM) to improve customer loyalty and good image at PT Sun Star Motor Blitar. This study aims to determine the role how customer service through Customer Relationship Management (CRM) to improve customer loyalty and good image at PT Sun Star Motor Blitar. This research method using this qualitative study, researchers used a paradigm Non Positivism / Naturalistic / Interpretative. Interpretative paradigm aims to understand the meaning of behavior, symbols, and phenomena by using sampling purposive sampling. Data Collection Techniques using interviews, documentation, observation. -
Reconnaissance Study Of
(a) Large Reservoir and Small Pump Capacity In most drainage areas, a pumping station is characterized by storage of flood in a large reservoir placed at the pumping station so as to minimize pump capacity, thus initial cost and operation cost. Table 3.18 includes data of pump capacity and area of reservoir attached. However, as explained in the 1973 Master Plan Study Report, if pumps are small, the reservoir may not yet empty before the next rainstorm. (b) Complicated Network of Drainage System The pump drainage areas in the DKI Jakarta have complicated network of drains with a lot of gates. Flood water is so controlled by gates to distribute optimum discharge to downstream in consideration of flow capacity of main drain, pump capacity as well as down stream water level including Sea Level. (c) Planning without Consideration of Secondary and Tertiary Drains The other characteristics of drainage system in the DKI Jakarta is that existing pump capacity and starting water level of a reservoir of a pump drainage area are so determined that highest water level or the Design Flood Level along the main drain is lower than the existing bank elevation for one day flood with 25-year return period, assuming that most of rainfall can be drained to the main drain. However, there are a lot of flood prone areas in pump drainage areas. One cause of inundation in flood prone areas may be improper installation/maintenance of secondary/tertiary drains, though gravity drain can be attained. Also high Design Flood Level of main drain may be other causes why rainwater is difficult to be drained. -
Template for a Publication in the International Journal of Technology
CSID Journal of Infrastructure Development, 4(1): 50-62 (2021) ISSN 2407-4438 PERI-URBAN AND INFORMALITY IN TELUKNAGA, TANGERANG REGENCY, INDONESIA Cipta Hadi1*, Evawani Ellisa1 1Department of Architecture, Faculty of Engineering, Universitas Indonesia, Depok 16424, Indonesia (Received: February 2021 / Revised: March 2021 / Accepted: May 2021) ABSTRACT ‘Desakota’ has been acknowledged as a unique landscape condition in South East Asia and Indonesia especially. In the middle of emerging economies and rapid urban development, ‘desakota’ as a peri-urban area suffers environmental degradation in the economy and socio- culture because of poor planning and control from state and local authority. Inequality, spatial segregation, and inadequate infrastructure or slums are issues that peri-urban’desakota’ has to encounter. Nevertheless, as a tool for producing and adapting the built environment and introducing a spatial order, urban design shows less concern for developing this distinct peri- urban area. This study conducted in Teluknaga, Tangerang, the neighboring Jakarta, examined the significance of informality which shapes a compact urban form in the 'desakota' area. Data collection of the study was done through field study by conducting interviews, observations, and direct mapping. We conclude that the informality potents should be considered for designing ‘desakota’ to maintain its compact form and create a more sustainable urban form and a better urban life. Keywords: Compact city; desakota; informality; kampong; peri-urban 1. INTRODUCTION The term peri-urbanization refers to the formation of mixed spaces and also a process in which rural areas located on the outskirts of established cities transition are becoming more urban, physically as well as economically, and socially (Dupont, 2005; Webster, 2002). -
Tourism Village and Impact on Labor Absorption in Jombang Regency
Advances in Economics, Business and Management Research, volume 175 Proceedings of the 2nd International Conference on Business and Management of Technology (ICONBMT 2020) Tourism Village and Impact on Labor Absorption in Jombang Regency Sayekti Suindyah Dwiningwarni1,*, Fitra Mardiana2, Erma Tri Wahyuningdyah3 123Universitas Wijaya Putra Surabaya, Jl. Benowo 1-3, Surabaya, Indonesia *Corresponding author: [email protected] Abstract. The motivation for this research is the success of a program that has been implemented by South Korea, known as Samuel Undong. The purpose of this study is to analyze the impact of the tourism village which consists of tourism objects, souvenir trading businesses, hotel and lodging businesses, food stalls and restaurants, transportation business on the absorption of labor in Jombang Regency. The analytical method used is path analysis. The results of the study of the number of tourists, the number of hotel & inns businesses, the number of restaurants businesses, the number of transportation businesses (Travel Bureau), have a significant effect on labor absorption. This means that the business potential in the form of a tourist village has contributed to the absorption of labor. This means that tourism villages have the potential to be developed because they can help solve problems regarding unemployment. Keywords : Tourism Village, Path Analysis, Poverty. 1. INTRODUCTION decline. In 2012 there were 149,600 people and decreased to 120,190 people in 2018. Even though there In general, it can be seen that the measure of the was a decrease, Jombang still showed an increasing success of development in Indonesia is the level of poverty line, namely 316 922 (2015), 337 217 (2016), economic growth. -
Template Jurnal Universitas Bina Mandiri Gorontalo
THE INFLUENCE OF OUR SCHOOLS REDUCING WASTE PROGRAM (KURASSAKI) ON STUDENTS 'PHBS IN THE PILOT PROJECT SCHOOL OF BAPPEDA, TANGERANG DISTRICT, INDONESIA Yuni Susilowati1) and Abdul Santoso2) 1,2)Nursing Study Program, STIKes YATSI Tangerang, Indonesia E-mail: [email protected] ABSTRACT Observations on several school and community environments in Tange- rang Regency where the problem of waste has not found the right solution. The school environment becomes one of the biggest waste-producing agents every day. The behavior of the community and school members towards was- te is one of the factors in creating a Clean and Healthy Behavior (PHBS). The incidence of diseases caused by PHBS is still high. The most common illnes- ses occur because of a lack of understanding of PHBS, especially those rela- ted to environmental cleanliness, this happens because PHBS in Indonesia has only reached a percentage of 56.58% (Kemenkes RI, 2018). The purpose of this study was to determine whether the Kurassaki prog- ram (reducing waste our schools) had an effect on the PHBS of students at the Pilot Project School of the Regional Development Planning Agency (Bappeda) Tangerang Regency. This type of research is a quantitative study with a quasi-experimental research design. The sampling technique uses stra- tified random sampling. The sample in this study were 175 respondents in the experimental group and 183 respondents in the control group. This research instrument using a questionnaire. Based on the Mann-Whitney test, the p-value is 0.000 <0.05, it can be concluded that "H1 is accepted", which means that there is an influence of the Kurassaki program on student PHBS at the Bappeda Pilot Project School in Tangerang Regency. -
Management Competency and Entrepreneurial Intention of the 60
УСТОЙЧИВОЕ РАЗВИТИЕ ГОРНЫХ ТЕРРИТОРИЙ УДК: 334.7 DOI: 10.21177/1998-4502-2020- MANAGEMENT COMPETENCY 12-4-516-522 AND ENTREPRENEURIAL INTENTION Our interest is to explore such a characteristics of the young OF THE 60-YOUNG VILLAGERS IN A PART villagers who live in the slope of Mountain Arjuna, East Java OF SLOPE OF MT. ARJUNA EAST JAVA Province of Indonesia prior to their existing management INDONESIA competency and existing entrepreneurial intention. Lasman Parulian Purba1*, Yustinus Budi Hermanto2 1Industrial Engineering Department, Darma Cendika Catholic University, Surabaya, Indonesia. Jl. Dr. Ir. H. Soekarno No. 201, Surabaya, 60117, East Java, Indonesia, lasman.parulian@ ukdc.ac.id 2Management Department, Darma Cendika Catholic University, Surabaya, Indonesia Jl. Dr. Ir. H. Soekarno No. 201, Surabaya, 60117, East Java, Indonesia. 1. Introduction This is a very beginning basic research that explore such a good potential of young villagers in a part of the slope of the Mountain Arjuna (sometimes called Ar- juno) located administratively between Batu City (Malang Regency) and Pasuruan Regency in East Java Province of Indonesia since there is no publication until this report is written especially about the current characteristics of the 60-young villag- ers who leaved near the mountain Arjuno. Mountain Arjuno is a volcano cone with height 3.339 meters upper the sea level (Gunung_Arjuno, 316AD; Dan, 2016). Man- agement of the mountain is called as the Taman Hutan Raya (Grand Forest Parks) R. Soeryo (sometimes called as R. Surjo or Raden Soerjo) which total area of the forest was 27.868,30 ha based-on Decree of the Ministry of Forestry Indonesia No. -
A Study on Regional Food Security Management in Tangerang Regency
Turkish Journal of Physiotherapy and Rehabilitation; 32(3) ISSN 2651-4451 | e-ISSN 2651-446X LEGAL POLICY IN STRENGTHENING REGIONAL FOOD SECURITY IN PANCASILA PERSPECTIVE: A STUDY ON REGIONAL FOOD SECURITY MANAGEMENT IN TANGERANG REGENCY Fatkhul Muin1, Agus Prihartono Permana Sidik2, M. Muslih3 1Faculty of Law Universitas Sultan Ageng Tirtayasa Serang Banten Indonesia 2Faculty of Law Universitas Sultan Ageng Tirtayasa Serang Banten Indonesia 3Faculty of Law Universitas Sultan Ageng Tirtayasa Serang Banten Indonesia [email protected] ABSTRACT The main instrument in strengthening food security is regulations that must be made by local governments based on their authority by maintaining aspects of local wisdom. Based on article 18 paragraph 6 of the 1945 Constitution of the Republic of Indonesia, in an effort to give authority to regions, regions can make regional regulations. This authority is a regional effort to form norms oriented towards regional interests to maintain regional food security. In general, Tangerang Regency has 3 (three) potentials, which are industry, agriculture and fisheries, through 2 (two) potentials: agriculture and fisheries. The commodity produced by Tangerang Regency with high productivity is rice with productivity reaching 5.9 tonnes / ha. Tonnes of GKG. For secondary crops productivity in 2017 included corn 3.3 tonnes / ha, peanuts 1.6 tonnes / ha, cassava 12.5 tonnes / ha, and sweet potatoes 9.9 tonnes / ha. Therefore, local governments must have special norms that are manifested through regional regulations relating to regional food security as a legal policy and as a mandate for Pancasila in the dimension of creating social justice that must be carried out. -
1 Application of “Tirta Budaya Situ” Concept For
APPLICATION OF “TIRTA BUDAYA SITU” CONCEPT FOR URBAN LAKE IN JAKARTA METROPOLITAN Ami A. Meutia UP 45 University E-mail: [email protected] Abstract In order to increase the quality of life of residents within the Jakarta metropolitan area (Jabodetabek), it is urgent to reinvigorate the local engagement with urban lakes and their surroundings. The previous research found that there is a need to organize the collaborations among residents, the local government and the private sector. Based on our previous research results, we have devised a new programme that seeks to engage with such concerns titled “Tirta Budaya Situ”. With a new water culture programme, communities will have a grounding from which they can begin to increase the conservation and maintenance of urban lakes and the surrounding environment. This new approach will tackle problems that the Central Government could not handle and which the Local Government has no authority to manage, with the role of the community being re-emphasised. Furthermore, within the scheme of “Tirta Budaya Situ”, the system of urban lakes certification will be created. Within our research project, the “Tirta Budaya Situ” concept was applied to several urban lakes in the Jakarta metropolitan area and also discussed within those communities. The research took place within the capital city of Jakarta and the surrounding cities of Bogor, Depok, Tangerang, Tangerang Selatan and Bekasi. Keywords urban lake, Jabodetabek, local community, water culture, certification. Introduction Jakarta Metropolitan/Megacity, also known as Jabodetabek, consists of the capital province, DKI Jakarta Province, as well as eight other surrounding local governments: Bogor Regency, Bogor City, Depok City, Tangerang Regency, Tangerang City, Tangerang Selatan City, Bekasi Regency, and Bekasi City. -
Income Inequality and Socioeconomic Segregation in Jakarta
Chapter 7 Income Inequality and Socioeconomic Segregation in Jakarta Deden Rukmana and Dinar Ramadhani Abstract Socioeconomic segregation has become a common phenomenon, both in the Global North and Global South, and highly relates to income inequality. The merging of these two notions affects the geography of residential areas which are based on the socio-occupational composition. This chapter focuses on the Jakarta Metropolitan Area (JMA). Not only is Jakarta the largest metropolitan area in South- east Asia, it is also one of the most dynamic. Batavia, the colonial capital of the former Dutch East Indies in the first half of the twentieth century, was a small urban area of approximately 150,000 residents. In the second half of the century, Batavia became Jakarta, a megacity of 31 million people and the capital of inde- pendent Indonesia was beset with most of the same urban problems experienced in twenty-first-century Southeast Asia, including poverty, income inequality, and socioeconomic segregation. This study aims to identify the correlation among income inequality, socioeconomic segregation, and other institutional and contextual factors which caused residential segregation in JMA. The analysis consists of two stages. First, we examine income inequality measured by the Gini Index as well as the occu- pational structure based on the International Standard Classification of Occupations (ISCO). Second, we investigate residential segregation by using the Dissimilarity Index as a result of socioeconomic intermixing in residential areas. The data in this study comes from multiple sources including Indonesia’s Central Bureau of Statis- tics, Indonesia’s National Socio-economic Survey (Susenas), Indonesia’s Economic Census, Jakarta’s Regional Bureau of Statistics, and policies related to the housing system and investment in the JMA. -
Lahan Pertanian Abadi (Lpa) Di Kabupaten Tangerang
LAHAN PERTANIAN ABADI (LPA) DI KABUPATEN TANGERANG Yunita Ismail President University, Jababeka Education Park, Jln. Kihajar Dewantara Kota Jababeka, Bekasi 17550, Indonesia [email protected] ABSTRACT Tangerang regency is a supporting area for DKI Jakarta. The main function of this supporting area is as the human resource for fulfilling development needs of DKI Jakarta. Based on agricultural products from Tangerang regency, it is known that rice production almost 12 tons GKP/ha/year. This production is big enough to support harvest production nationally. Therefore, changing in dedicated agricultural field to be a non- agricultural area is considered will decrease rice production in Tangerang regency. Based on those conditions, it is needed to decide agricultural field which will not be used for non-agricultural activities, or so called agricultural land conversion (LPA). This research uses secondary data from Biro Pusat Statistik (Indonesia bureau of statistic) in Tangerang regency. The conclusion is that controlling the agricultural land conversion based on land capability survey in LPA area, as detail survey to irrigated rice field, non-irrigated rice field, and deep observation for agricultural field non-rice field. Keywords: LPA (agricultural land conversion), Tangerang, agricultural, rice production ABSTRAK Kabupaten Tangerang merupakan daerah penyangga bagi DKI Jakarta. Fungsi daerah penyangga yang paling utama adalah sebagai sumber tenaga kerja untuk memenuhi kebutuhan pembangunan DKI Jakarta. Dilihat dari hasil pertanian dari Kabupaten Tangerang, didapat bahwa produksi padi mencapai 12 ton GKP/ha/tahun. Produksi ini cukup besar untuk menunjang produksi panen secara nasional. Karenanya, perubahan peruntukan lahan pertanian menjadi untuk non pertanian dikhawatirkan akan menurunkan produksi padi di Kabupaten Tangerang. -
The Burden of Regional Development Planning in Indonesia: a Case Study of Discrepancies Between Land Use and Spatial Planning Document in Banten Province
Sustainable Development and Planning IX 253 THE BURDEN OF REGIONAL DEVELOPMENT PLANNING IN INDONESIA: A CASE STUDY OF DISCREPANCIES BETWEEN LAND USE AND SPATIAL PLANNING DOCUMENT IN BANTEN PROVINCE LUTFIA HAKIM BANU MUSTAIN1,2 & KOMARA DJAJA1,3 1Master of Planning and Public Policy, Faculty of Economics and Business, Universitas Indonesia, Indonesia 2Centre for Urban and Regional Research, Universitas Indonesia, Indonesia 3Urban Studies and Regional Research School of Strategic and Global Studies, Universitas Indonesia, Indonesia ABSTRACT Regional development should be synchronized with its planning and implementation to meet the national challenge. Moreover, Indonesia frequently faces issues of land use discrepancies due to the unexpected population growth, which makes land scarcer. By grouping the issues into the socio-economic and infrastructure categories, this study tries to determine to what extent the spatial use is in accordance with the governmental spatial planning document in the case of Banten province, in the years 2011 and 2015. Using the method of Geographical Information Systems and multiple regression analysis, the study reveals which land uses tend to experience the most irregularities. The results suggest that there is a wide gap between the existing land use in Banten and the spatial planning document. The findings interestingly show that land use has changed due to agriculture, industry, housing, and trade or services as well as the population, which significantly affects the discrepancies of land use in Banten Province. It becomes the key factor that forces the stakeholders to disregard the spatial planning document. These findings can serve as the basis to advocate better policy alternatives on spatial planning, control and management to create sustainable development. -
The Conversion Reconstruction of Agricultural Land to Non Agricultural Land Based on Justice Values
South East Asia Journal of Contemporary Business, Economics and Law, Vol. 14, Issue4(December) 2017 ISSN 2289-1560 THE CONVERSION RECONSTRUCTION OF AGRICULTURAL LAND TO NON AGRICULTURAL LAND BASED ON JUSTICE VALUES Dedy Muharman Anis Mashdurohatun Gunarto I Gusti Ayu Ketut Rachmi Handayani ABSTRACT The purpose of this study was to examine and analyze the implementation of land conversion of agricultural land into non- agricultural land, and to reconstruct the implementation of land conversion of agricultural land into non-agricultural land based on the value of justice. The research method used was sociological juridical by using primary and secondary data. The results of the study found that the implementation of the control of the conversion of agricultural land into non-agricultural land by the government through legislation, especially Law No. 41 of 2009 on the Protection of Land Sustainable Food Agriculture, it has not been worth the justice because there is still inequality of equal position and treatment in law and also the abandonment of the rights of the peasants as landowners is not noticed. The reconstruction of the value of the control of the conversion of agricultural land into non-agricultural land based on the value of justice is to realize the availability of agricultural land for food self-sufficiency and the availability of agricultural land converted to non-agricultural land for the benefit of equitable public facilities development, while the legal reconstruction is in Article 44 Law no. 41 of 2009 on the Protection of Sustainable Food Agriculture. Keywords: Reconstruction, Functioning of agricultural land, justice. Introduction Development of the concept of the State has begun even since the days of the ancient kingdom of Babylon, until during the Greek, Roman and then spread to mainland Europe today.