CONTENTS NEW TITLE INDEX CONTENTS NEW TITLE INDEX SELLING MANAGEMENT General Selling Skills...... 2 On Demand The Coaching Habit Michael Bungay Stanier...... 12 Pharmaceutical Selling ...... 7 On Demand Collaboration Begins... Ken Blanchard ...... 12 MANAGEMENT Both Move Your Bus Ron Clark ...... 22 General Management Skills...... 9 On Demand The Servant Ames C. Hunter ...... 24 On Demand The Vibrant Workplace Paul White ...... 28 Personal Development...... 29 NEW TITLE INDEX BUSINESS Marketing ...... 38 PERSONAL DEVELOPMENT Entrepreneurship ...... 41 On Demand The Go-Giver Bob Burg, John David Mann ...... 32 Business Concepts ...... 42 On Demand Leader’s Bookshelf R. Manning Ancel ...... 33 Financial...... 53 On Demand Overcoming Bias Tiffany Jana, Matthew Freeman ...... 35 Future...... 57 On Demand The Power Of Moments Chip and Dan Heath...... 36 On Demand The Year of Yes Shonda Rhimes ...... 38 COMMUNICATION Listening, Grammar, Vocabulary...... 58 Negotiating...... 68 BUSINESS

SELF DEVELOPMENT Both An Everyone Culture Robert Kegan ...... 42 CD Barbarians at the Gate Bryan Burrough, John Heyar ...... 42 Creativity...... 69 On Demand Cracking the Millionaire Code Mark Victor Hansen and Decision Making,...... 71 Robert G. Allen ...... 54 Mind Development...... 72 On Demand The Lean Start Up Eric Reis...... 48 Time Management ...... 76 On Demand Originals Adam Grant...... 49 Emotion...... 80 CD The Sales Leader’s Problem Solver Suzanne Paling...... 38 Stress, ...... 82 Both Presence Adam Cuddy ...... 49 Health, ...... 83 On Demand Taking People With You David Novak ...... 51 Family ...... 87 On Demand The Traveler’s Gift Andy Andrews ...... 51 On Demand The Upstarts Brad Stone...... 52 SUCCESS On Demand What The Dog Saw Malcolm Gladwell ...... 53 Success And Motivation...... 89 Both We Need To Talk Celeste Headlee...... 67 On Demand Zero To One Peter Thiel, Blake Masters...... 53 MISCELLANEOUS Language...... 98 Index by Author...... 100 SELF DEVELOPMENT

On Demand 1-2-3 Magic Thomas W. Phelan, Ph.D...... 87 On Demand 1-2-3 Magic Teen Thomas W. Phelan, Ph.D...... 87 On Demand 12 Secrets Of Highly Successful Women Gail McMeekin ...... 89 On Demand Art of Opportunity Marc Sniukas, Parker Lee, Matt Morasky ...... 69 On Demand Art Of Possibility Rosamund Stone Zander and Benjamin Zander...... 69 On Demand Creative Confidence Tom Kelley, David Kelley ...... 69 On Demand Decisive Chip and Dan Heath ...... 71 2018 Audio Catalog On Demand Getting Ahead of ADHD Joel T. Nigg, Ph.D ...... 85 On Demand Having it All John Assaraf ...... 81 On Demand How To Manage Stress Joseph Currier ...... 83 Mail: Tape Rental Library, Inc. On Demand Mastering the 7 Decisions... Andy Andrews ...... 72 One Cassette Center On Demand Scrum Jeff Sutherland ...... 79 P.O. Box 107 On Demand You Are The Placebo Dr Joe Dispenza ...... 87 Covesville, VA 22931 Phone: 434-293-3705 Fax: 434-263-5543 Email: [email protected] Web: www.TRLonline.com

Audio CDs and On Demand 2018 Audiobooks 1 SELLING SELLING SELLING SELLING THE 25 SALES STRATEGIES THAT WILL BOOST YOUR SALES TODAY! by Stephan Schiffman Stephan Schiffman, America's #1 corporate sales trainer, delivers more of the simple, direct, easy-to-apply sales advice that has helped thousands of businesses around the world. He reveals 25 new sales-building strategies that he's developed and tested during his years of training top-notch salespeople. Put these effective, yet simple, strategies to work for you! Unabridged. 2006 (Listen & Live) Available on CD. Catalog number 10308 (2 CDs 60 Min each) Available On Demand on the TRL Audiobooks app.

SELLING ADVANCED SELLING STRATEGIES by Brian Tracy Advanced Selling Strategies provides you with the techniques and tools used by top sales people in every industry - methods that net immediate and spectacular results. 1995 (Simon & Schuster) Available on CD. Catalog number 10061 (2 CDs 50 Min each) Available On Demand on the TRL Audiobooks app.

SELLING ADVANCED SELLING TECHNIQUES by Brian Tracy Discover powerful new tactics and techniques employed by only the top 10% of the sales profession. Brian Tracy reveals the critical issues facing the buyers of the 90’s. He gives unique perspective on concepts such as partnering, GAP analysis and risk management which are concepts that are helping many Fortune 500 companies break sales records!1994 (Nightingale-Conant Corp.) Workbook available upon request. SELLING Available on CD. Catalog number 10140 (6 CDs 60 Min each) 5 STEPS TO SUCCESSFUL SELLING by Zig Ziglar SELLING Master those techniques and perfect your own selling skills, skills that will take you from a good sales-person to the best. Learn how to build your confidence one step at ADVANTAGE: CUSTOMER a time, how to handle questions and objections and develop an overall game plan! by Mary Ellen Forszt and Jerry Acuff 1987 (Simon & Schuster) Are you green and growing? Or, are you ripe and rotten? Essential knowledge for Available on CD. Catalog number 10267 (1 CD 60 Min) every level of sales professional. Have you ever wondered what customers really think about sales representatives? Well, come “Across the Desk” with us, listen, and find out! LISTEN. With Advantage: Customer you will gain insights from interviews SELLING with real-life customers who share how to be more effective when engaging with them. Also featured are Mary Ellen Forszt, an expert in the selling field and our THE 6-STEP APPROACH TO SALES SUCCESS coach, along with a best-selling author on the subject of sales excellence, Jerry Acuff, by Gail Cohen who shares his secrets to success. DEVELOP.Advantage: Customer offers sales pro- A highly effective, proven method for achieving more “yeses,” closing bigger sales fessionals the opportunity to sharpen their selling skills while driving, waiting, or and doing more repeat sales. 2004 (Rockhurst University Continuing Education whenever there is unproductive time. Advantage: Customer covers topics such as the Center) components that build trust, the “Best Rep Ever” and how you can earn that title, the Available on CD. Catalog number 10067 (5 CDs 60 Min each) Three Pillars, and more...! 2013 Unabridged. (Solutions Unlimited) Available on CD. Catalog number 10504 (2 CDs,2 Hours)

SELLING SELLING 21 STEPS TO SUCCESSFUL SELLING THE ART OF CLOSING THE SALE by Peter H. Thomas by Nido Qubein The 5 goals for winning sales! Characteristics of effective sales people, the 5 phases in Discover the six key characteristics of the 'Master Closer'. Learn how to develop the the selling process, do’s and don’t’s of successful salespeople. 1985 (Listen & Learn) Available on CD. Catalog number 10069 (1 CD 41 Min) knack for knowing which techniques to use and when. 1984 (Listen USA) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10071 (1 CD 55 Min) Available On Demand on the TRL Audiobooks app.

SELLING SELLING THE 25 MOST COMMON SALES MISTAKES CD10070 BECOMING A SALES PRO by Stephan Schiffman by Tom Hopkins Noted sales trainer, Stephan Schiffman, the famous master of cold calls and sales Learn the skills of the professional salesperson and become one of the top income- techniques, provides bite-sized tips on correcting common sales problems, using the earners in your company! You want to be in the top percentage of income-earners in same nuggets-of-advice format as in many of his other books! Unabridged. 2006 your company. In order to do that, you need to learn what the top pros know and how (Listen & Live) they work. Master sales trainer Tom Hopkins has been building sales champions for Available on CD. Catalog number 10309 (2 CDs 60 Min each) years. Learn how to handle normal sales stress factors, how to communicate better Available On Demand on the TRL Audiobooks app. with your clients, overcome objections and close more sales by using the right words and phrases. This nine-part audio series can help you learn and utilize the skills nec- essary to push yourself and others to the top of the business ladder. Adapted 2010 SELLING Available On Demand on the TRL Audiobooks app. 25 SALES SECRETS OF HIGHLY SUCCESSFUL SALESPEOPLE SELLING by Stephan Schiffman BRYAN FLANAGAN ON SALES AND MOTIVATION LEARN THE SALES SECRETS THAT GET RESULTS! 25 Years Secrets of Highly by Bryan Flanagan Successful Salespeople is a must-listen for all salespeople. Stephan Schiffman, Selling is a great profession. However, the sales profession is a challenging one. Just America's Number One Corporate Sales Strategist and President of D.E.I. Manage- think about it: if selling were easy, sales managers would still be doing it! This pro- ment Group, an international sales training and consulting firm, shares with you the gram is designed to assist you in meeting those challenges by building the sales pro- 25 traits that will distinguish you as a high efficiency salesperson. Steve's pragmatic fessional and motivating the sales person. In this 4-CD set, Bryan Flanagan addresses ideas range from how to be a “consultant” to your prospects, to asking for the next sales skills as well as sales motivation. The information Bryan shares will positively appointment while you're on the first visit. 25 Sales Secrets of Highly Successful impact your sales productivity, your sales results, and your enjoyment of this great Salespeople is a practical, results-oriented guide to selling. Abridged 2001 profession of ours! 2006 (Zig Ziglar Corp) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10041(4 CDs 30 Min each)

2 Audio CDs and On Demand 2018 Tape Rental Library SELLING SELLING SELLING SELLING BUYING TRANCES DIRECT SELLING 101 by Joe Vitale by Neil and Dana Phillips In BUYING TRANCES, renowned marketer Joe Vitale introduces listeners to the More success-minded Americans than ever before are growing their fortunes as inde- most powerful secret of persuasion. He explains how salespeople can help customers pendent agents for such respected direct selling organizations as Princess House, enter a “buying trance”, a special mental state in which people are suggestible and Tupperware and Mary Kay. As Neil and Dana introduce you to the exciting world of pliant. Combining the basics of marketing with cutting-edge concepts in mind con- direct selling, you’ll find out why over 12 million Americans are now involved in trol, Vitale shows how salespeople can put customers in a buying trance during this $30 billion industry. You’ll learn the essentials of starting and building a direct which the salesperson can help frame and position the way the customer perceives selling business, from recruiting new customers and sales team members to planning the product, leading to more sales every time. For daring salespeople who want to parties and closing the sale. You’ll also explore some of the common misconceptions make the sale every time, these cutting-edge techniques in persuasion offer the key to about direct selling, and find out how to choose a direct selling company that fits incredible success. 2007 (Hachette Audio) your needs and interests. 2005 (Nightingale-Conant) Available on CD. Catalog number 10055 (6 CDs 55 Min each) Available on CD. Catalog number 10060(8 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING THE CHALLENGER SALE EMOTIONAL INTELLIGENCE FOR SALES SUCCESS by Matthew Dixon and Brent Adamson by Colleen Stanley Based on an exhaustive study of thousands of sales reps across multiple industries Even skilled salespeople buckle in tough selling situations-getting defensive with and geographies, The Challenger Sale argues that classic relationship building is a prospects who challenge them on price or too quickly caving to discount pressure. losing approach, especially when it comes to selling complex, large-scale business- Those are examples of the fight-or-flight response-something salespeople learn to to-business solutions. The authors' study found that every sales rep in the world falls avoid when they build their emotional intelligence. Studies have shown that emo- into one of five distinct profiles, and while all of these types of reps can deliver aver- tional intelligence (EI) is a strong indicator of success. In Emotional Intelligence for age sales performance, only one-the Challenger- delivers consistently high perfor- Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied mance. Instead of bludgeoning customers with endless facts and features about their to sales performance and how salespeople can sharpen their skills to maximize company and products, Challengers approach customers with unique insights about results. Readers will discover: how to increase impulse control for better questioning how they can save or make money. They tailor their sales message to the customer's and listening; the EI skills related to likability and trust; how empathy leads to bigger specific needs and objectives. Rather than acquiescing to the customer's every sales conversations and more effective solutions; how emotional intelligence can demand or objection, they are assertive, pushing back when necessary and taking improve prospecting efforts; the EI skills shared by top sales producers; and much control of the sale. The things that make Challengers unique are replicable and teach- more. Emotional intelligence plays a vital role at every stage of the sales process, able to the average sales rep. Once you understand how to identify the Challengers in from business development to closing the deal. When customers can get product your organization, you can model their approach and embed it throughout your sales information and price comparisons online, the true differentiator is the ability to force. The authors explain how almost any average-performing rep, once equipped deftly solve problems and build relationships-EI territory! Unabridged 2012 with the right tools, can successfully reframe customers' expectations and deliver a Available On Demand on the TRL Audiobooks app. distinctive purchase experience that drives higher levels of customer loyalty and, ulti- mately, greater growth. 2012 Unabridged. (Hachette Audio) SELLING Available on CD. Catalog number 10501 (5 CDs 60 Min each) THE EVERYTHING GUIDE TO BEING A SALES REP Available On Demand on the TRL Audiobooks app. by Ruth Klein SELLING Listeners will learn the five-prong approach to selling, and then build on the five CLOSE THE DEAL steps. Learn how to use time and energy to create an extraordinarily dynamic and profitable selling career. Abridged 2007 by The Sandler Sales Institute Available On Demand on the TRL Audiobooks app. Close the Deal presents you with a revolutionary, yet remarkably simple, 7-Step Sys- tem for regaining control, removing pressure, and ultimately closing more sales and SELLING generating more profit than you ever will by using those tired old-school techniques. GET MOTIVATED TO SELL 2000 (Nightingale-Conant) by Art Sobczak Workbook available upon request. Available on CD. Catalog number 10073(8 CDs 6 Hours 23 Min.) Need a Dose of Self-Motivation? Having trouble picking up the phone? Tired of rejection? Bored with saying the same thing, call after call? Would you rather have a SELLING root canal than place another cold call? If any of these describe you, you need the CLOSING THE SALE ideas on this CD. 2006 (Business By Phone) by Dave Yoho Available on CD. Catalog number 10270 (1 CD 50 Min) This powerful series enables novice or veteran salespeople to improve sales perfor- SELLING mance and achieve their goals. 2001 (Dave Yoho Associates) Available on CD. Catalog number 10094 (8 CDs 7 Hours) GETTING THROUGH by Stephan Schiffman SELLING In this powerful program, Schiffman provides sound advice and proven strategies for CONVERSATIONS THAT SELL cold calling -- the technique used by salespeople everywhere to make their appoint- by Nancy Bleeke ments and increase their sales exponentially. 1993 (Simon & Schuster) Today’s buyers want more from sales professionals than a simple consultation. What Available on CD. Catalog number 10079 (2 CDs 45 Min each) they’re hungry for are meaningful, collaborative conversations built on mutual value Available On Demand on the TRL Audiobooks app. and trust, that result in a Win3...where they, the seller, and the organization, achieve a winning outcome. Conversations That Sell introduces sales professionals to the col- SELLING laborative conversation skills they need to capture the buyer’s attention and secure GO FOR NO business. Based on the author’s five-step sales system, What’s in It for Them by Richard Fenton & Andrea Waltz (WIIFT)—Wait, Initiate, Investigate, Facilitate, Then Consolidate—the book shows Go for No! will help you turn your greatest obstacle (hearing 'NO') into your greatest readers how to: • Prepare for an effective sales call, • Identify sales opportunities and asset! Because when you learn to harness the powerful ideas, strategies and approaches the factors that drive buyers to act, • Adjust their approach to the type of buyer— contained in Go for No! you'll find that success will show up at your door in greater Achievers, Commanders, Reflectors, and Expressers, • Make conversations flow eas- quantities than you ever could have imagined. 2008 (Courage Crafters, Inc) ily, • Address problems, opportunities, wants, and needs, • Work through objections Available on CD. Catalog number 10045(2 CDs 95 Min.) • Advance and close sales, • And more. Packed with valuable tools and examples, Available On Demand on the TRL Audiobooks app. salespeople in all industries will discover how to increase their short- and long-term sales success by keeping the focus of every conversation where it belongs—on the SELLING buyer. Unabridged 2013 GO-GIVERS SELL MORE Available On Demand on the TRL Audiobooks app. by Bob Burg & John David Mann Cultivate a trusting relationship and provide outstanding service, say the authors, and SELLING great results will follow automatically. Illustrating their points with a wide range of CUSTOMER CENTRIC SELLING real-life examples, Burg and Mann offer tips and strategies that anyone in sales can by Michael T. Bosworth, John R. Holland start applying right away. Unabridged. 2010 (Hachette Audio) The program that is revolutionizing heightened selling, by showing companies how Available on CD. Catalog number 10272(4 CDs 60 Min each) to “clone” their top sales performers; CEO's would pay anything to replicate their Available On Demand on the TRL Audiobooks app. best salespeople; Customer Centric Selling explains instead how to replicate their skills. It details a repeatable, scalable, and transferable sales process that formats the SELLING questions that superior salespeople ask, and then uses the results to influence and GREATEST SALESMAN IN THE WORLD enhance the words and behaviors of their colleagues. Customer Centric Selling by Og Mandino shows salespersons how to differentiate themselves and their offerings by appealing What you are today is not important... for in this runaway bestseller you will learn to customer needs, steering away from making one-way presentations and toward how to change your life by applying the secrets you are about to discover in the having meaningful and goal-oriented conversations. 2003 (McGraw-Hill Audio) ancient scrolls. 1983 Available on CD. Catalog number 10051 (4 CDs 70 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 3 SELLING SELLING SELLING SELLING GUERRILLA SELLING LIVE! HOW TO SELL WHEN NOBODY IS BUYING by Orvel Ray Wilson by Dave Lakhani Internationally acclaimed author and speaker on sales, marketing, motivation, and You are listening to this book because you need to make more sales fast in an uncer- management, Orvel Ray Wilson, presents the most important strategies and tactics tain time. The pressure to sell has never been higher. But as the economy, your indus- for turning yourself or your team into a formidable, fast-moving strike force. Learn try, and the markets change, does that really mean that people aren't buying anymore? how to generate more high-quality leads, beat out the competition, keep your custom- Of course not. First, you have to understand, it's not your fault. You're struggling ers satisfied, and... make more sales! 2006 (Fred Pryor) because the current model for reaching and converting customers is seriously out- Available on CD. Catalog number 10087 (4 CDs 60 Min each) dated and no longer works. You must develop new skills in a rapidly changing world if you intend to sell. We're in a new economy full of rapidly changing industries-and new sales rules apply. Customers have up-to-the-minute information access, a global SELLING reach, a social-networking mindset, a desire for instant gratification, and expectations HIGH EFFICIENCY SELLING of more powerful, high-tech experiences. That means you must understand what con- by Stephan Schiffman sumers demand of you before putting products and services in front of them. You A Proven Program to Maximize Your Sales! In this indispensable new guide, sales need to pick up the tools that connect you to your market, expand your networks, and consultant and America's #1 corporate sales trainer Steve Schiffman reveals the create a persuasive message that reaches customers where they live. The rules have methodology of HIGH-EFFICIENCY SELLING. This innovative and solid strategy changed and only those most adaptable to change will survive. This approach is nec- can lead to greater sales, better time management, and improved long-term business essary for everyone in the sales industry. Whether you're a salesperson, a sales man- partnerships. The best selling author of Cold Calling Techniques (That Really Work!) ager, are self-employed, or are part of a sales team, How to Sell When Nobody's stakes outs new territory by offering a unique approach to the four phases of the sales Buying is the one-stop resource you need to stand out in the marketplace-starting cycle: prospecting, interviewing, presentation, and closing. Abridged 1997 now. Unabridged. 2009 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING HOW TO WORK A ROOM HIGH TRUST SELLING by Susan RoAne You enter a crowded room. For a moment every eye is on you. And a little voice by Todd Duncan inside you cries, HELP If this has ever happened to you, you’re not alone! Walking A Wall Street Journal best-seller! There is a major difference between being a sales into a room full of people you don’t know can be very uncomfortable. It can also be person in business and being in business as a salesperson. Being successful in sales one of your very best opportunities to meet and make new business contacts and has a lot to do with what's on the inside of a person, and the person's ability to estab- friends. The Mingling Maven will show step by step, how to allay your fears and lish and foster loyal relationships. 2003 (Oasis Audio) make the most of every moment. 2000 (Audio Renaissance) Workbook available upon request. Available on CD. Catalog number 10100 (3 CDs 60 Min each) Available on CD. Catalog number 10053 (4 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING THE JOY OF SELLING SELLING by Steve Chandler HIGHLIGHTS OF THE PERFECT SALES PROCESS The Joy of Selling introduces powerful thinking processes that induce a creative state by Tom Hopkins of mind, essential to achieve top sales success. Chandler shows listeners how to Cut through the hype with how-to strategies and up-to-the-minute tactics imparted by enjoy the sales process and learn to make a conscious commitment to innovation, this world-renowned sales expert and best-selling author whose first book has been adventure, and clear communication. His joyful spirit enlivens his presentation as he translated into 10 languages. Subjects include finding new business, presentation delivers over 50 powerful ideas guaranteed to stimulate fantastic success, not only in skills to involve the client, addressing client concerns, closing the sale, and building sales but in life. 2004 (HighBridge Audio) long-term relationships. Unabridged 2008 Available on CD. Catalog number 10075 (4 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING KILLING THE SALE It’s easy to improve your life... by Todd Duncan Wall Street Journal and Business Week best-selling author and leader of one of with ideas from audio programs. America's top sales training companies, Todd Duncan reveals the 10 most deadly mistakes salespeople make, and offers insight on how to avoid them. Duncan addresses the catastrophic mistakes that are commonly made with clarity and direct- SELLING ness. 2004 (Oasis Audio) HIGH-PERFORMANCE SELLING Workbook available upon request. by Don Hutson Available on CD. Catalog number 10052 (4 CDs 75 Min each) Focus in on new street-level attitudes and ideas from an in-demand audience favorite Available On Demand on the TRL Audiobooks app. with resources offering empowerment for today's business environment. Subjects SELLING include attributes of high-performance salespeople, the evolution of selling, different LAWS OF PROSPECTING people/different selling, and selling value vs. cutting price. Unabridged 2008 by Ryan Chamberlin Available On Demand on the TRL Audiobooks app. Celebrated speaker, trainer, and author Ryan Chamberlin shares vital knowledge that allowed him, in his twenties, to earn millions. Taken from specific chapters in his SELLING book titled Now You Know – why some succeed and others fail..., he will teach you there is no shortage of prospects, but you do have a shortage of time. Learning one HOW TO CHANGE MINDS basic principle and three laws will streamline your selling process and produce by Rob Jolles results--today! Bestselling author Gary Smalley states, “Ryan teaches people how to Persuade, Don't Push! Surely you know plenty of people who need to make a change, positively connect, like none have done before. Adapted. 2011 but despite your most well-intentioned efforts, they resist because people fundamen- Available On Demand on the TRL Audiobooks app. tally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades SELLING of research, he lays out a simple, repeatable, predictable, and ethical process that will LEAD SELL OR GET OUT OF THE WAY enable you to lead others to discover for themselves what and why they need to by Ron Karr change. Whether you hope to make a sale or improve a relationship, Jolles's wise In today's sales world there's no room for followers. But there's plenty of room for advice-illustrated through a bevy of sometimes funny, sometimes moving, always leaders. Competition is intense, and if you don't take a leadership role in producing illuminating stories-will help you ensure that changing someone's mind is never an results for your clients, someone else will.Ron Karr outlines a repeatable process act of coercion but rather one of caring and compassion.Unabridged. 2013 based on the powerful idea that great sellers lead relationships in the same way that Available On Demand on the TRL Audiobooks app. great leaders sell ideas. No matter what you sell, you must communicate persuasively and effectively what it is you can offer clients. This customer-focused mindset is the key to Karr's proven leadership selling process. Based on decades of research with SELLING companies of all sizes, Karr reveals what great sellers do and shows how anyone can HOW TO SELL MORE IN LESS TIME WITH NO REJECTION implement the same powerful principles. He offers an in-depth exploration of the by Art Sobczak seven critical traits all sales leaders share. Many sales leaders learn these principles Anyone who has ever picked up the phone to make a cold call, or followed up on a through trial and error. This audio book helps you avoid the trial and error part and call after they’ve sent out literature, a catalog, or samples, knows that its much more skip straight to the success part. Why learn the hard way when you can listen to this difficult than making a face-to-face call, and there are certain nuances that make audio, learn these principles, and start—today—selling more, faster, and at a higher using the phone a different animal. I demystify the process, poke fun at the old tech- profit? If you sell things for a living or manage people who sell, you face a stark niques and myths of sales that flat out do not work by phone, and show proven, word- choice that you had better get right—to Lead, Sell, or Get Out of the Way. Choose for-word examples that will work for you. 2006 (Business By Phone, Inc.) wisely and sales success will be yours.Unabridged. 2009 Available on CD. Catalog number 10268 (16 CDs 60 Min each) Available On Demand on the TRL Audiobooks app.

4 Audio CDs and On Demand 2018 Tape Rental Library SELLING SELLING SELLING SELLING LET’S GET REAL OR LET’S NOT PLAY CD10070 PERFORMANCE DRIVEN SELLING by Mahan Khalsa and Randy Illig by Jeff Magee Helping clients to succeed is fundamental to the success of any business. This program High performance in the sales arena is a matter of strategy and discipline. Top sales teaches you to become totally client-focused, break down the barriers of dysfunctional people are those who have disciplined themselves to do what others aren't willing to business development, and find rewarding, productive business relationships. With do, or don't know how to do. In this high-powered, fast-paced program, you'll get a honesty, clarity, and authenticity, Mahan Khalsa cuts through the nonsense and focuses blueprint for success that is certain to take your sales results to the next level. You'll on getting results and helping clients succeed.2008 (Hachette Audio) discover practical strategies that will help you to be more effective at prospecting, Available on CD. Catalog number 10072 (6 CDs 70 Min each) networking, developing a game plan, understanding your best customer's profile, SELLING expanding the range of products and services you offer, and much more. In addition, LITTLE RED BOOK OF SALES ANSWERS you'll discover an easy to use system for getting the most important things done first. This seminar will engage you from beginning to end and is the perfect solution for by Jeffrey Gitomer any sales team performing below their full potential. Adapted. 2011 Salespeople are looking for answers. The fastest, easiest answers that work every Available On Demand on the TRL Audiobooks app. time. The good news is, the answers exist. The bad news is, in order to be able to become a successful salesperson, you have to understand, practice, and master the SELLING answers. In his Little Red Book of Sales Answers, Jeffrey Gitomer allows you to blend each answer to your selling situation and do it in a way that fits your style, and PERSUASION your personality. 2009 (Simon & Schuster) by David Lakhani Available on CD. Catalog number 10047(5 CDs 4 Hours 35 Min.) Persuasion is key to every aspect of sales, marketing, and negotiations. This audio- Available On Demand on the TRL Audiobooks app. book reveals today’s most effective persuasion techniques for business professionals, which can easily be applied to their personal lives as well. 2008 (Hachette Audio) SELLING  Available on CD. Catalog number 10056 (5 CDs 60 Min each) LITTLE RED BOOK OF SELLING Available On Demand on the TRL Audiobooks app. by Jeffrey Gitomer Sharing strategies and answers from a lifetime of selling, Jeffrey has packed The Lit- SELLING tle Red Book Of Selling with the information you’ve been searching for. You’ll learn PERSUASIVE SELLING AND POWER NEGOTIATION a philosophy of success - long term, relationship-driven, and referral-oriented - that Did you know that everything is negotiable? Unfortunately, most people are poor has nothing to do with manipulation or other old-world sales tactics, and has every- negotiators, and the number one reason why can be traced back to early childhood. thing to do with the understanding buying motivates and taking ethical, relationship- This audio series can help you change that. Whether you are trying to influence or building actions. 2004 (Simon & Schuster) negotiate with your largest client, boss, spouse, or even one of your children, you Available on CD. Catalog number 10059(4 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. need to be skillful. Do you think it might help to be better at reading body language? Would it be beneficial to know how to overcome the most frequently occurring mis- SELLING communication problem? Would knowing exactly how someone can be persuaded, LOW PROFILE SELLING AT ITS FINEST be helpful in your interactions? Well now you can! Listen as the experts reveal their by Tom Hopkins secrets so you, too, can succeed. Adapted 2010 Would you like to not be perceived as a “salesman”? Do you want your prospects to Available On Demand on the TRL Audiobooks app. be glad to hear from you? Would you like to close like the greatest salespeople? Tom Hopkins “Builder of Sales Champions” and sales professional will show you the SELLING principles of low profile selling. 1. Learn how to not sound like a salesperson., 2. THE POWER OF PROSPECTING Learn how to help people rather then sell them., 3. Learn how to gently handle nega- If you have sales targets to achieve, sales pipelines to fill, or quarterly sales goals that tive responses., 4. See how to close like the sales greats!, 5. Learn 7 proven closes of require excellent prospecting skills, this product is for you! This is also the perfect sales champions. Over 25,000 students have graduated from his famous 3 day high resource for people just getting into sales or working part time on growing a book of intensity selling boot camp, and have gone on to become leaders in the sales industry. business. First off, it will teach you that prospecting for new customers does not have Join North Americas #1 sales trainer today and become a Sales Cham- to be hard—or wearisome. In fact, many highly successful salespeople enjoy the hunt pion.Unabridged 2007 and have clever strategies for making rejection amusing and quantifiable. However, Available On Demand on the TRL Audiobooks app. prospecting is often the “Achilles heel” of salespeople, and achieving your sales SELLING goals requires ongoing skills training. This program will help you shatter your sales MAKING IT HAPPEN IN SALES targets by becoming a master prospector! Prospecting is one of those rare skills that you need to hear about rather than read about. Listen in as the world’s foremost by Henry Thomas experts in prospecting share their techniques to propel your sales career ahead of the Author Henry Thomas is a keynote speaker, seminar leader, corporate consultant, and rest. This collection will help you gain the perspective, techniques, and processes of a as past vice president of a Fortune 200 company, he has been a successful business- variety of professionals so you get the inspiration and education best suited for your man. Henry is a high energy presenter who informs, entertains, and inspires. Both his industry. Learn from the comfort of your car or on your iPod at the gym. personal presentations and more than 200 written articles provide critically devel- Available On Demand on the TRL Audiobooks app. oped content that offers take home, practical value designed to meet the need of his professional audiences. Henry doesn't just talk business, he lives it every day. Above SUCCESS all, he is in touch with the daily challenges confronting the sales profession. Henry shares through experience what works, what doesn't, and what makes the difference. PSYCHO-CYBERNETICS Henry not only shows people what to do but, more importantly, teaches them how to by Dr. Maxwell Maltz both think and set realistic goals. He is a professional who offers constant excellence, No self-help book has had as great an influence on as many people as this. Here are who has a positive outlook on business, and who approaches learning from an inte- some simple, practical, proven exercises to help you identify, analyze and change grated perspective. Unabridged 2008 your self image to rebuild yourself from the inside out! 1996 (Audio Renaissance) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING THE ONE MINUTE SALES PERSON THE PSYCHOLOGY OF SELLING by Spencer Johnson, M.D. by Brian Tracy This program shows you the way the One Minute method can be put to work to Want to triple your income in just 12 months? Renowned achievement expert Brian increase success no matter what you’re selling and to help you enjoy your job, your Tracy lays out the “graduate level” sales-tested techniques that can do just that in The life, and more. 1988 (Random House) Psychology of Selling— one of the best, most comprehensive sales-training pro- Available on CD. Catalog number 10219 (1 CD 50 Min) grams ever produced. Learn a 12-point goal-achieving method for reaching whatever SELLING destination you choose in life, how to “program” yourself for success, which prod- OVERCOMING PROCRASTINATION FOR SALES ucts are best for you to sell, how to “read” your prospect’s needs, how to overcome PROFESSIONALS objections and motivate 99 out of 100 potential customers to buy. 1995 (Nightin- gale-Conant) by Jeff Davidson Available on CD. Catalog number 10099 (2 CDs 60 Min each) Selling is one of the most difficult professions. Who wants to be in a line of work Available On Demand on the TRL Audiobooks app. where the typical response is “no?” Who wants to encounter rejection day in and day out? Effective salespeople face this scenario all the time.Yet, with everyday tech- SELLING niques that anyone can master, no sales professional needs to be shackled by procras- tination. Jeff Davidson offers a variety of hands-on techniques that you can put into THE PSYCHOLOGY OF SELLING practice immediately to blast through road blocks, leap over barriers, and maintain by Brian Tracy productivity. Jeff discusses such notions as reflecting on past success, looking for Only imperceptible differences separate leading salespeople from the also-rans. small wins, visualization, feeling the fear, replacing limiting language, practicing cre- Make the needed adjustments and reap the cash rewards of being a top sales pro! ative procrastination, owning the goals before you, and not waiting for the perfect 1985 (Nightingale-Conant Corp.) time. You can draw upon these ideas right now, tomorrow, the next day, and the next. CD-ROM Workbook available upon request. Adapted.2011 Available on CD. Catalog number 10112(6 CDs 4 Hours 37 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 5 SELLING SELLING SELLING SELLING RELATIONSHIP SELLING SECRETS OF CLOSING THE SALE by Jim Cathcart by Zig Ziglar Based on Jim Cathcart's new book, The Eight Competencies of Relationship Selling, An up-to-date version of Zig’s Secrets Of Closing The Sale of the 80’s. Learn a mem- How to reach the top 1% in just 15 extra minutes a day this audio set will provide you orable way of how to communicate with people and persuade them in such a way that with 150 instant sales briefings and much more! Titles include: The Concept, Pre- you “win them over” to your side. 1992 (Zig Ziglar Corp.) pare, Target, Connect, Assess, Solve, Commit, Assure and Manage. Available On Demand on the TRL Audiobooks app. Unabridged1990 Available On Demand on the TRL Audiobooks app. SELLING SELLING SELL TO ANYONE! Your ability to prospect and sell depends on how well you can work with anyone. In THE SALES ADVANTAGE this powerful, “must have” series of value-packed audios, two of the world’s top by Dale Carnegie and Assoc., J. Oliver Crom and Michael Crom sales trainers come together to teach you little known sales traits that are guaranteed The Sales Advantage will enable any salesperson to develop long-term customer to make a huge impact on your sales performance. Zig Ziglar, will teach you how to relationships and help make those customers more successful - a key competitive train your voice inflections to overcome the five most common sales objections. advantage! 2003 (Simon & Schuster) Brian Tracy will guide you through twenty-one qualities top 10 percent sales per- Available on CD. Catalog number 10097 (3 CDs 60 Min each) formers possess, with practical and easy-to-implement tips on establishing instant Available On Demand on the TRL Audiobooks app. rapport and credibility with your customers. Work to double your sales effectiveness from the convenience of your car or while you work out with this brilliant audio pro- SELLING gram. Unabridged. 2012 SALES BIBLE Available On Demand on the TRL Audiobooks app. by Jeffrey Gitomer Completely updated to address today’s challenges and opportunities, The Sales Bible SELLING is the ultimate guide for salespeople who want to sell more. Adapting his powerful 10.5 Commandments of Sales Success to changes in the selling process brought SELL YOUR WAY TO THE TOP about by new technologies, Jeffrey combines the most effective traditional strategies by Zig Ziglar with the best technological advances to offer cutting-edge sales advice you can take Combining vivid scenarios and crystal clear instructions, Ziglar will motivate you to into the street and turn into money the same day you hear it! Unabridged. 2008 reach your peak as a sales star. You'll learn how to add the personal touch to client rela- (Simon & Schuster) tions making you more effective than ever at demonstrating the need for your product Available on CD. Catalog number 10057 (7 CDs 70 Min each) or service. With these important skills, you'll become a word merchant who paints ver- Available On Demand on the TRL Audiobooks app. bal pictures that capture your client's full attention. 1994 (Simon & Schuster) Available on CD. Catalog number 10058 (2 CDs 70 Min each) SELLING SALES MADE SIMPLE FREEWAY GUIDE SELLING by Adam Shaivitz THE SELLING DIFFERENCE Most people think selling is only for salespeople, but the truth is that selling is every- by Zig Ziglar and Bryan Flanagan one’s business! The powerful and practical information in this audio course will sup- This program is designed to prepare the sales professionals of today to move to the port your future success by building your selling skills and boosting your confidence, next level of success in the evolving profession. Technological changes in the work- in every selling situation. Full of new theories, tips and techniques, this Freeway place and new demands for cross cultural negotiation abilities have created a need for Guide will help you drive performance and profits.©2006 a new skill set in the world of selling. This system will give you the information to Available On Demand on the TRL Audiobooks app. build a better you, teach you to enjoy your career, and develop confidence and belief in yourself. 2002 (Zig Ziglar Corporation) SELLING Available on CD. Catalog number 10095 (7 CDs 6 Hours 32 Min.) THE SALES MASTERY ACADEMY Available On Demand on the TRL Audiobooks app. by Made For Success Learn to harness the power of social media to increase your sales! This multi-session SELLING audio program is designed to prepare a sales professional to move to the next level of SELLING IN TOUGH TIMES success in this evolving profession. The Sales Mastery Academy has the answers, by Tom Hopkins including sales prospecting skills, negotiation techniques, foolproof closing methods We've all heard it before: when times are tough, go back to the basics. It seems sim- from the Master Closer, overcoming objections with the LQET formula, and of ple, but the reality is that in good times, many of us let some of the most important course, how to get and stay motivated. The concepts and skills outlined by three of principles of selling go by the wayside, which leaves us scrambling when a downturn the most sought after experts in their field will enable you to arrive with confidence hits. Tom Hopkins is here to remind us that challenges are a constant aspect of selling and comfort. In this nine-part audio is a proven step-by-step process to guide you and that the key to success is to keep your attitude positive and to never stop striving through the evolution of the sales profession. Learn how to set and achieve your for excellence. Don't just survive; learn how to thrive by turning your challenges into goals with Zig Ziglar’s unique seven-step goal attainment procedure, and learn the advantages today. 2010 (Hachette Audio) fundamental skills to meeting the changes with prospects and customers. In many Available on CD. Catalog number 10043(6 CDs 70 Min each) cases, the sales cycle is longer and there are more people and departments involved in decision making. Learn how to turn any product into a “solution.” Our customers, the economy, corporate profits, and social responsibilities are changing. How are you SELLING responding to these changes? Get equipped to compete and win more deals.Adapted. SELL LIKE A PRO 2011 by Dale Carnegie Available On Demand on the TRL Audiobooks app. Dale Carnegie, legendary author of How to Win Friends and Influence People, is per- haps the most well known personal development author of all time, and he continues SELLING to influence generations of people through his organization, Dale Carnegie Training. THE SALES PROCESS Among Carnegie Training’s most popular and enduring courses are its seminars on by Bryan Flanagan sales and selling. Now Carnegie’s classic sales training course—normally costing Selling at the most simple level is a communications process. The beauty of a process thousands of dollars and delivered over several days or weeks—is available in this is that it can be learned and anyone can follow the process. What do sales profession- new audio program for a fraction of the price! Sell Like a Pro will introduce listeners als from IBM, Xerox and Proctor & Gamble have in common? They have a proven to a sales process that is second to none. But if that’s all it did, like most sales training formula, or process, for structuring sales calls for their army of salespeople. Follow programs it would only take listeners halfway to the sale—because how listeners talk this 4-step program for selling and you could join the top salespeople in your com- to their prospects, how they present themselves, and how they relate to their custom- pany or industry. By following a series of logical and progressive steps, this program ers are as important as the facts about their products or services. Sell Like a Pro is the will teach you to have a client-centric approach to your sales calls through a process only sales program that gives listeners these critical ingredients for making the sale, of asking strategic questions. This needs-based approach will help you overcome because it is the only one that interweaves Dale Carnegie Training’s proven princi- objections with ease and close a higher percentage of sales.Unabridged. 2006 ples of success into every session.2010 (Simon & Schuster Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10042 (6 CDs 60 Min each)

SELLING SELLING SALES SUCCESS MADE SIMPLE SELLING THE INVISIBLE by Brian Tracy by Harry Beckwith Brian Tracy is perhaps the top sales trainer in the world today, having worked with Beckwith provides an excellent forum for thinking differently about the nature of ser- more than two million salespeople. In this program, he teaches you the best methods vices and how they can be effectively marketed. If you're at all involved in marketing and techniques practiced by the highest paid salespeople in the world. This program or sales, then Selling the Invisible is definitely worth a look. 1997 (Hachette contains approximately sixteen hours of powerful, proven ideas to build your self- Audio) confidence and increase your sales immediately. Adapted. 2006 Available on CD. Catalog number 10062(2 CDs 50 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

6 Audio CDs and On Demand 2018 Tape Rental Library SELLING SELLING SELLING SELLING SELLING WITH CONFIDENCE TOM HOPKINS AUDIO SALES COLLECTION by Andrew Wood by Tom Hopkins In this comprehensive program, you will learn from A to Z the secrets of selling, in This is a collection of Hopkins’ most successful audio books. 2002 (Harper Audio) the office and on the phone. Whether you sell cars or computer parts, Selling With Available on CD. Catalog number 10064 (3 CDs 50 Min each) Confidence will provide your business or career with the boost it needs! 1998 (Per- sonal Quest) SELLING Available on CD. Catalog number 10089 (8 CDs 6 Hours 35 Min.) WHAT CLIENTS LOVE by Harry Beckwith SELLING Harry Beckwith, bestselling author of Selling the Invisible and the Audie award-win- SMART QUESTIONS ning The Invisible Touch, reveals how businesses need to think, plan, communicate by Dorothy Leeds and best serve clients in this 'tool kit' for putting together an effective marketing plan. Learn how to double or triple your income with a fresh approach to selling. Dorothy In WHAT CLIENTS LOVE, Harry Beckwith once again discusses effective business Leeds believes that the biggest mistake that sales people make is one of style: they tactics with the practical, down-to-earth style that has made him a bestselling author talk too much. They tell rather than sell. After listening to this program, you’ll and trusted marketing expert. Beckwith explains the sheer simplicity of a marketing become a seller, not a teller and a salesperson, not a spokesperson. If you ask more plan-how to find your company's position, how to define a brand, and how to manage questions, and ask smart questions you will become more successful! 1989 (Doro- that brand so it has its full and overwhelming impact. 2003 (Time Warner) thy Leeds) Available on CD. Catalog number 10049 (3 CDs 70 Min each) Workbook available upon request. Available on CD. Catalog number 10320 (6 CDs 60 Min each) SELLING WHY WE BUY SELLING by Paco Underhill SO, YOU’RE NEW TO SALES Is there a method to our madness when it comes to shopping? Hailed by the San by Bryan Flanagan, Zig Ziglar Francisco Chronicle as “a Sherlock Holmes for retailers,” author and research com- Bryan Flanagan wastes no time in instructing those new to the world of sales. He is pany CEO Paco Underhill answers with a definitive “yes” in this witty, eye-opening direct and succinct, using as few words as possible to make it absolutely clear that report on our ever-evolving consumer culture. Why We Buy is based on hard data selling is a learned skill and that professional salespeople are the ones who under- gleaned from thousands of hours of field research - in shopping malls, department stand that selling is not about being a certain personality type; it is about being the stores, and supermarkets across America. With his team of sleuths tracking our every go-to person, the problem solver, and the solution finder in the lives of those who move, from sweater displays at the mall to the beverage cooler at the drugstore, Paco need their product or service.From start to finish, Bryan focuses on every step neces- Underhill lays bare the struggle among merchants, marketers, and increasingly sary to become a skilled professional salesperson. This work is the complete begin- knowledgeable consumers for control. Unabridged. 2000 (Random House) ner “how to” book on sales. Unabridged. 2016 Available on CD. Catalog number 13297 (7 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING SPIN SELLING WOULD YOU BUY FROM YOU? by Neil Rackham by Lee J. Knapp If you're in sales--or if you manage a sales force--you need the SPIN strategy. Devel- Lee Knapp knows how to motivate people, how to get them fired up and believing in oped from 12 years of research into 35,000 sales calls, SPIN--Situation, Problem, themselves. Her experiences as a sales executive and trainer have given her the knowl- Implication, Need-payoff--is already in use by many of the world's top sales forces. edge, attitude, and ability to develop highly productive salespeople. With over 20 Now these revolutionary, easy-to-apply methods can be yours. With wit and author- action selling scenarios in this program you will be able to improve your selling skills, ity, Neil Rackham explains why traditional sales models don't work for large sales. raise your confidence and get on the road to success! 1994 (Knapp Consultants, Inc.) With supreme clarity, he unfolds the enormously successful SPIN strategy, using Available on CD. Catalog number 10205 (4 CDs 40 Min each) real-world examples and informative cases. You may find the techniques controver- sial; they often go against the grain of conventional sales training. In the end, the SELLING powerful evidence Rackham presents will convince and convert you. 1998 (High- ZERO RESISTANCE SELLING Bridge Audio) by Maxwell Maltz Available on CD. Catalog number 10070 (3 CDs 60 Min each) Zero-Resistance Selling is your guide to literally "reprogramming" your own self- Available On Demand on the TRL Audiobooks app. image to help you attain your loftiest selling and career goals. You'll find step-by-step strategies to harness the power of your imagination to wipe away resistance to your SELLING sales presentations ... become an irresistible "master closer" ... conquer self-defeating STATE OF THE ART SELLING habits ... and use stress to your advantage.1998 (Random House) by Barry Farber Available On Demand on the TRL Audiobooks app. Selling is the cornerstone of our economy and our society. Everyone sells - some just do it better than others. The million-dollar sales pros know that to sell well requires a SELLING complex set of skills, as well as the willingness to perfect relations with the customer. ZIG ZIGLAR’S SECRETS OF CLOSING THE SALE There is no one in the sales arena better versed on the subject of the Big C - the cus- by Zig Ziglar tomer - and the significance of service and satisfaction tactics, than Barry J. Farber. Zig Ziglar focuses on the art of persuasion in sales, and provides tips from successful Barry's State of the Art Selling is the complete guide you need to develop the Cus- salespeople. 1984 (Simon & Schuster) tomer-building strategies, which will set you apart from the run-of-the-mill, and yield Workbook required. astronomical financial reward. 2006 (Nightingale Conant) Available on CD. Catalog number 10081 (4 CDs 60 Min each) CD Workbook required. Available on CD. Catalog number 10048(6 CDs 5 Hours 25 Min.) SELLING PHARMACEUTICAL SELLING SUBLIMINAL SELLING STRATEGIES SELLING by Kerry Johnson, Ph.D. CD38131 ATTENDING How to literally read the minds of your prospects. Non-manipulative techniques for by Ronald Epstein increasing your sales power. 1985 (Listen USA) The first book for the general public about mindfulness and medical practice, a Available on CD. Catalog number 10076 (1 CD 44 Min) groundbreaking, intimate exploration of how doctors think and what matters most- safe, effective, patient-centered, compassionate care-from the foremost expert in the SELLING field.As a third-year Harvard Medical student doing a clinical rotation in surgery, 2TO SELL IS HUMAN Ronald Epstein watched an experienced surgeon fail to notice his patient's kidney by Daniel H. Pink turning an ominous shade of blue. In that same rotation, Epstein was awestruck by To Sell Is Human offers a fresh look at the art and science of selling. As he did in another surgeon's ability to slow down and shift between autopilot and intentionality. Drive and A Whole New Mind, Daniel H. Pink draws on a rich trove of social sci- The difference between these two doctors left a lasting impression on Epstein and set ence for his counterintuitive insights. He reveals the new ABC's of moving others the stage for his life's work-to identify the qualities and habits that distinguish mas- (it's no longer “Always Be Closing”), explains why extraverts don't make the best terful doctors from those who are merely competent. The secret, he learned, was salespeople, and shows how giving people an “off-ramp” for their actions can matter mindfulness. In Attending, his first book, Dr. Epstein builds on his world-renowned, more than actually changing their minds. Along the way, Pink describes the six suc- innovative programs in mindful practice and uses gripping and deeply human stories cessors to the elevator pitch, the three rules for understanding another's perspective, from clinical practice to give patients a language to describe what they most value in the five frames that can make your message clearer and more persuasive, and much health care and to outline a road map for doctors and other health care professionals more. The result is a perceptive and practical book--one that will change how you see to refocus their approach to medicine. With intelligence and compassion, Epstein the world and transform what you do at work, at school, and at home 2012 offers a crucial, timely book that shows us how we can restore humanity to medicine, Unabridged. (Penguin Audio) guides us toward a better overall quality of care, and reminds us of what matters Available on CD. Catalog number 10502(5 CDs 60 Min each) most. Unabridged.2017 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 7 PHARMACETICUAL SELLING PHARMACETICUAL SELLING PHARMACETICUAL SELLING PHARMACETICUAL SELLING CONVINCE DOCTORS USING BODY LANGUAGE EXPLORING MEDICAL LANGUAGE by Scott Moldenhauer with Carol Kinsey Goman With pronunciations and definitions for more than 3,000 medical terms from Lafleur, Dr. Carol Kinsey Goman is an expert on nonverbal communication. In this CD, Dr. this is easy way to learn to pronounce terms, improve test scores, and confidently Goman explains how to use nonverbal communication to influence any physician. communicate with other health care professionals. Use these to build the understand- 2010(PersuasionConsultants, LLC) ing you need to succeed in your medical terminology course and in the clinical set- Available on CD. Catalog number 10805 (1 CD 65 Min) ting. 2012 (Elsevier Mosby) Available on CD. Catalog number 10850(4 CDs 4 Hours) SELLING THE ART OF PHARMACEUTICAL SELLING PHARMACEUTICAL SELLING A professional medical representative’s guide to successful selling skills, with HOW DOCTORS THINK emphasis on the specific situations encountered in pharmaceutical selling. 1987 by Jerome Groopman, M.D. (Coastec, Inc.) A New Yorker staff writer, bestselling author, and professor at Harvard Medical Workbook available upon request. School unravels the mystery of how doctors figure out the best treatments---or fail to Available on CD. Catalog number 10810(6 CDs 3 Hours) do so. This book describes the warning signs of flawed medical thinking and offers intelligent questions patients can ask. 2007 (Tantor) (Unabridged) PHARMACEUTICAL SELLING Available on CD. Catalog number 10830 (9 CDs 65 Min each) THE ART OF SELLING PHARMACEUTICALS BASED ON Available On Demand on the TRL Audiobooks app. PHARMACOECONOMIC OUTCOMES A professional medical representative’s guide to successfully selling pharmaceuticals PHARMACETICUAL SELLING based on pharmacoeconomic outcomes. 1995 (Coastec, Inc.) HOW TO RE-ENGAGE THE PLATEAUED PHARMA REP PDF workbook is included on the first CD. by Scott Moldenhauer Available on CD. Catalog number 10818(2 CDs 2 Hours) Great sales leaders know the importance of keeping top performers motivated. In today's challenging marketplace, that's not always easy. Reps are more frustrated and PHARMACEUTICAL SELLING burned out than ever before. Even top reps are hitting their plateau. In this CD, we THE ART OF SELLING TO HOSPITALS examine the psychology of the plateaued performer. How do you know when reps are Selling pharmaceutical products to hospitals requires specialized selling techniques. losing their drive? What are the signals? Most importantly, how do you help them These techniques involve a complete process which bring product information to a switch gears and get back on track? 2011 (PersuasionConsultants, LLC) variety of health care professionals, and get the cooperation and commitment of Available on CD. Catalog number 10834 (1 CD 26 Min) influential decision-makers. This learning system is designed to help pharmaceutical representatives develop the special skills required to market their company’s prod- PHARMACETICUAL SELLING ucts to all types of hospitals. U.S. version. 1989 (Coastec, Inc.) NONVERBAL LEADERSHIP FOR PHARMA MANAGERS PDF workbook is included on the first CD. by Scott Moldenhauer with Stephen Young Available on CD. Catalog number 10812 (6 CDs 5 Hours) Is it possible to use nonverbal communication to motivate sales representatives? In SELLING this CD, author Stephen Young shares the secrets of “micromessaging.” According to Stephen, most leadership happens at the nonverbal level. However, unless you are THE ART OF SELLING TO MANAGED HEALTH CARE aware of the messages you are sending, you may be missing an opportunity. Stephen FACILITIES shows how micromessages can be used to motivate sales representatives, improve Provides pharmaceutical sales representatives a historical perspective of the evolu- morale, and create more powerful sales teams. 2011 (PersuasionConsultants, LLC) tion of managed health care, the various organizations involved in it, how they are Available on CD. Catalog number 10835 (1 CD 24 Min) structured, who the key decision makers are, and how to effectively sell products to them in a controlled utilization and price conscious environment. 1991 (Coastec) PHARMACETICUAL SELLING PDF workbook is included on the first CD. PATIENT TYPE SELLING FOR PHARMA REPS Available on CD. Catalog number 10816(4 CDs 2 Hours) by Scott Moldenhauer PHARMACEUTICAL SELLING Can you speak the physician’s language? Can you paint a picture of the ideal patient type? If physicians can imagine using your product to help their patients, they will THE ART OF SELLING TO THE RETAIL PHARMACY use more of it. In this CD, you will learn how physicians categorize patients and A professional medical representative’s guide for understanding and successfully make product decisions. When you learn to speak the physician’s language—when selling to the retail pharmacy. It is your responsibility to develop product demand you learn to speak in patient types—you can show physicians why your product is among physicians and product availability among pharmacists. It is critical that you the best fit. 2011 (PersuasionConsultants, LLC) establish the same professional and business relationship with pharmacists in your Available on CD. Catalog number 10833 (1 CD 25 Min) territory as you do with your physicians. The sooner you understand your pharma- cists’ professional and business needs, the sooner you will be able to adequately ser- PHARMACETICUAL SELLING vice those needs. 1991 (Coastec, Inc.) PHARMACEUTICAL SALES SECRETS PDF workbook is included on the first CD. by Scott Moldenhauer Available on CD. Catalog number 10814(6 CDs 4 Hours) Whether you are a top rep or on your way to becoming one, you have probably PHARMACETICUAL SELLING noticed that a handful of reps consistently come out on top year after year. When you BUSINESS ACUMEN FOR PHARMA REPS look closely at their behavior, you begin to realize that there is a formula to their suc- cess. In this CD series, based on the best-selling book Pharmaceutical Sales Revolu- by Scott Moldenhauer tion, we look at the secrets of top pharmaceutical reps. How do they organize their If you want to earn the respect of physicians, you have to show them that you under- day? How do they increase the effectiveness of sales calls? How do they overcome stand their world. Every year, the health care marketplace becomes more complex. access restrictions and other challenges? This CD series shares the secrets. 2011 When you can demonstrate how your product fits into the overall picture—when you (PersuasionConsultants, LLC) can demonstrate business acumen—physicians will respect your opinion. They will Available on CD. Catalog number 10828 (4 CDs 60 Min each) become more loyal. Rather than being perceived as a product promoter, you will be Available On Demand on the TRL Audiobooks app. perceived as a trusted adviser. This CD helps you create more powerful sales calls by integrating business acumen principles.2011 (PersuasionConsultants, LLC) PHARMACETICUAL SELLING Available on CD. Catalog number 10832 (1 CD 25 Min) PHYSICIAN ACCESS SECRETS PHARMACEUTICAL SELLING by Scott Moldenhauer EVERY PATIENT TELLS A STORY Why can some reps consistently access “no-see” physicians while others struggle? Recent surveys indicate that 50% of physicians now limit representative access. Nev- by Lisa Sanders ertheless, a handful of representatives continue to receive preferential treatment, even Never in human history have doctors had the knowledge, the tools, and the skills that in some of the most challenging offices. What are they doing to create access oppor- they have today to diagnose illness and disease. And yet mistakes are made, diagno- tunities? Here’s your chance to learn their secrets. After all, if you can’t get to the ses missed, symptoms or tests misunderstood. In this high-tech world of modern doctor, what’s the point? 2011 (PersuasionConsultants, LLC) medicine, Sanders shows us that knowledge, while essential, is not sufficient to unravel the complexities of illness. She presents an unflinching look inside the detec- Available on CD. Catalog number 10831 (1 CD 23 Min) tive story that marks nearly every illness–the diagnosis–revealing the combination of uncertainty and intrigue that doctors face when confronting patients who are sick or PHARMACETICUAL SELLING dying. Through dramatic stories of patients with baffling symptoms, Sanders por- PHYSICIAN NEGOTIATION STRATEGIES trays the absolute necessity and surprising difficulties of getting the patient’s story, by Scott Moldenhauer the challenges of the physical exam, the pitfalls of doctor-to-doctor communication, Top salespeople are master negotiators. While others struggle with basic selling the vagaries of tests, and the near calamity of diagnostic errors. In Every Patient Tells skills, top salespeople negotiate with customers to create productive outcomes. In a Story, Dr. Sanders chronicles the real-life drama of doctors solving these difficult this CD, you learn to apply negotiation skills within healthcare settings. In the pro- medical mysteries that not only illustrate the art and science of diagnosis, but often cess, you learn to overcome price objections, motivate hesistant physicians, and save the patients’ lives. Unabridged.2011 become a more effective communicator. 2010(PersuasionConsultants, LLC) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10826 (1 CD 27 Min)

8 Audio CDs and On Demand 2018 Tape Rental Library PHARMACETICUAL SELLING MANAGEMENT PHARMACETICUAL SELLING MANAGEMENT QUESTION-BASED SELLING FOR PHARMA REPS CD13012 1001 WAYS TO ENERGIZE EMPLOYEES by Scott Moldenhauer with Tom Freese by Bob Nelson How can you use question-based selling to stand out from the crowd? How can you Take the brakes off your business. Bob Nelson reveals what real companies across use question-based selling to get busy physicians to engage in productive conversa- America are doing to get the very best out of their employees-and why it's the key to tions? How can you establish credibility earlier in the sale? Tom Freese explains the their success. Energizing is listening-AT&T's Universal Card Service's employee foundational elements of question-based selling. As you listen to Tom’s suggestions, suggestion system yields 1,200 ideas a month and millions of dollars in savings. you will realize that developing rapport with physicians is not simply about being Energizing is encouraging risk-taking-Hershey Foods gives out The Exalted Order of friendly and charming. It’s about consistently delivering value. It’s about striving to the Extended Neck Award. Energizing is Starbuck's making employees partners, Sat- provide solutions. 2011 (PersuasionConsultants, LLC) urn creating teams that function as independent small businesses, Springfield Reman- Available on CD. Catalog number 10836 (1 CD 25 Min) ufacturing's opening its books to all employees. With case studies, examples, Available On Demand on the TRL Audiobooks app. techniques, research highlights, and quotes from business leaders, 1001 Ways to Energize Employees is invaluable for managers seeking to increase employee enthu- PHARMACETICUAL SELLING siasm and involvement.Abridged 2007 RAINMAKING FOR PHARMA MANAGERS Available On Demand on the TRL Audiobooks app. by Scott Moldenhauer with Jeffrey Fox Jeffrey provides unique insight on how to improve the pharmaceutical selling process MANAGEMENT and how to become a more effective pharmaceutical sales leader. 2010 (Persuasion- CD13012 1001 WAYS TO REWARD EMPLOYEES Consultants, LLC) by Bob Nelson Available on CD. Catalog number 10839 (1 CD 65 Min) Why is 1001 Ways to Reward Employees, with over 1.4 million copies in print, such PHARMACETICUAL SELLING an extraordinary bestseller? Because a little over ten years ago Bob Nelson took the seeds of an idea and turned it into something indispensable for business. The idea? SECRETS OF SUCCESSFUL PHARMACEUTICAL That it’s not a raise that motivates an employee, and it’s not a promotion—what SALESPEOPLE really sparks a person to perform are those intangible, unexpected gestures that sig- by Scott Moldenhauer with Sarah Taylor nify real appreciation for a job well done. Now, after having worked with thousands Why is it that some reps achieve exceptional results year after year while others of organizations in the years since 11001 Ways to Reward... was first published, Bob struggle? Sarah Taylor, author of Secrets of Successful Pharmaceutical Salespeople, Nelson presents a second edition packed with hundreds of new ideas and examples of tells you what top-performing salespeople do on a daily basis to get where they are how companies are using rewards and recognitions to boost productivity and keep (and stay there). Whether you are a new or seasoned rep, this CD will give you fresh their valued employees happy. Airplane mechanics are rewarded with balloons and perspective on what it takes to be successful day after day, year after year. 2011 pinwheels. Another manager calls his employees’ mothers and thanks them for rais- (PersuasionConsultants, LLC) ing such industrious children. There are ideas from the offbeat (The Margarita Available on CD. Catalog number 10837 (1 CD 27 Min) Award) to the company-wide (a quiet room) to the embarrassingly simple (a hand- written thank you note) to the wacky (the Laugh-a-Day challenge) to the formal (a two-week promotion to special assistant to the president). Each section includes no- cost rewards and low-cost rewards, both public and private, making this new edition MANAGEMENT an indispensable resource for making the person/achievement/reward equation work. MANAGEMENT Abridged 2007 Available On Demand on the TRL Audiobooks app.

MANAGEMENT 12: THE ELEMENTS OF GREAT MANAGING by Rodd Wagner & James K. Harter, Ph. D More than a decade ago, The Gallup Organization combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 best-seller First, Break All the Rules. 12: The Elements of Great Managing is that management classic's long-awaited sequel. It follows great managers as they implement the 12 elements to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. 2007 (Simon & Schuster) Available on CD. Catalog number 13006 (4 CDs 65 Min each) Available On Demand on the TRL Audiobooks app.

MANAGEMENT THE 15 INVALUABLE LAWS OF GROWTH by John C. Maxwell Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over fifty years, and for the first time, he teaches everything he has gleaned about what it takes to reach our potential. This third book in John Maxwell's Laws series (following the 2-million seller The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork) will help you become a lifelong learner whose potential keeps increasing and never gets "used up." 2012 Available On Demand on the TRL Audiobooks app. MANAGEMENT 100 WAYS TO MOTIVATE OTHERS MANAGEMENT THE 17 ESSENTIAL QUALITIES OF A TEAM PLAYER by Steve Chandler and Scott Richardson by John C. Maxwell 100 Ways to Motivate Others is the culmination of many years of successful leader- ship coaching and training by best-selling author Steve Chandler and attorney Scott John C. Maxwell takes the pain out of knowing what makes a team tick. If you want Richardson, and the natural follow-up to Steve's two previous best-sellers-100 Ways to have a better team, you have to develop better players. The qualities Maxwell to Motivate Yourself and Reinventing Yourself. Chandler and Richardson have teaches quickly take you to the heart of teamwork. Anybody can understand them crafted a vital, user-friendly, inspirational guide for executives, managers, and pro- and apply them-whether at home, on the job, at church, or on the ball field. If you fessionals...and those aspiring to reach their level. 2004 (HighBridge Audio) learn the seventeen essential qualities of a team player, you can become the kind of person every team wants. If everyone on your team does it, there will be no holding Available on CD. Catalog number 14109 (5 CDs 70 Min each) you back. 2004 (Thomas Nelson Publisher) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13096(3 CDs 80 Min each) MANAGEMENT CD13012 1001 WAYS TO INSPIRE MANAGEMENT by David E. Rye THE 17 INDISPUTABLE LAWS OF TEAMWORK Motivation is the single most important management strategy a business person by John C. Maxwell needs to ensure his or her professional, personal, and organizational success. “1,000 The 17 Indisputable Laws Of Teamwork will empower you whether you are a coach Ways to Inspire Your Organization, Your Team, and Yourself” shows how to re-apply or player, teacher or student, CEO or non-profit volunteer with the “how tos” and motivation in every area National media publicity & promos. Abridged 2007 attitudes for building a successful team! 2002 (Thomas Nelson Publisher) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13035 (3 CDs 55 Min each)

Audio CDs and On Demand 2018 Audiobooks 9 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE 21 INDISPENSABLE QUALITIES OF A LEADER THE 80/20 MANAGER by John C. Maxwell by Richard Koch In the tradition of his million-seller The 21 Irrefutable Laws of Leadership, author Richard Koch showed readers how to put the principle that 80 percent of results John C. Maxwell now provides a concise, accessible leadership book that helps read- come from just 20 percent of effort into practice in their personal lives. Now, in The ers become more effective leaders from the inside out. Daily readings highlight 80/20 Manager, he demonstrates how to apply the principle to management. An 80/ twenty-one essential leadership qualities and include “Reflecting On It” and “Bring- 20 manager learns to focus only on the issues that really matter, achieving excep- ing It Home” sections that help readers integrate and apply each day's material. tional results, and feeling successful every day while working less. A large number of 2005 (Thomas Nelson Publishers) managers, especially in these difficult times, feel completely overwhelmed. Their Available on CD. Catalog number 13170 (3 CDs 60 Min each) inboxes are overflowing, and they constantly struggle to finish their to-do lists, leav- ing little time for the things that really matter. The 80/20 Manager shows a new way MANAGEMENT to look at management and life to enjoy work and build a successful and fulfilling 212º SERVICE career. 2011 Unabridged. by Marc Andersen Available On Demand on the TRL Audiobooks app. At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes MANAGEMENT steam. And steam can power a locomotive. The one extra degree makes the differ- ence. This simple analogy reflects the ultimate definition of excellence. Because it's 9 TRAITS OF HIGHLY SUCCESSFUL WORK TEAMS the one extra degree of effort, in business and life, that can separate the good from the by Loren Ankarlo great. The stories in 212 Service reflect real-life examples of companies that have Here are the nine essential traits a team must have to function at its peak. You’ll find taken their customer service to the next degree. Someone once said, "Life is like a out how to keep your team motivated, on track and moving forward no matter what game of tennis. The player who serves well seldom loses." The same can be said for gets thrown your way. 1995 (CareerTrack) any business on the planet. There are many books written about service, however, our Workbook available upon request. goals in this audiobook is to keep it simple. 212 Service presents 10 simple, but Available on CD. Catalog number 13535 (4 CDs 60 Min each) engaging rules of service that can be listened to by every member of your team in less than 30 minutes. 212 Service is written with real life examples of exceptional cus- MANAGEMENT tomer service and is certain to inspire your team with ideas that apply specifically to THE ABC’S OF BUILDING A BUSINESS TEAM THAT your industry. Available On Demand on the TRL Audiobooks app. WINS by Blair Singer MANAGEMENT The invisible code of honor that takes ordinary people and turns them into a champi- THE 360º LEADER onship team. 2005 (Time Warner Audio) Available on CD. Catalog number 13088 (3 CDs 60 Min each) by John C. Maxwell As a 360 degree Leader, your influence is greater than you know. you have a unique MANAGEMENT opportunity to exercise influence in all directions. Practice the disciplines of 360 degree leadership and the opportunities will be endless...for your organization, your ACHIEVING CREDIBILITY career and your life. 2005 (Thomas Nelson Publishers) by James M. Kouzes Workbook available upon request. If your desire is to create the perfect work environment - where people are motivated, Available on CD. Catalog number 13163 (3 CDs, 1 CD-ROM 70 Min each) trust one another, and share similar goals and visions - and to establish an atmosphere of hope regardless of what your organization is going through, then Achieving Cred- MANAGEMENT ibility is the blueprint for you. In our era of companies that we hear negative things about almost weekly, where leadership is mistrusted and the foundational principles THE 3RD ALTERNATIVE of organizations are abandoned, where the bottom line is the only thing observed, Jim by Stephen R. Covey Kouzes gives us a breath of fresh air and hope that you can build an organization for In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. which good morals and values are the foundation and which can be extremely suc- The fight usually boils down to a question of whose way is better. There are many cessful.Unabridged 1995 methods of “conflict resolution” but most involve compromise, a low-level accom- Available On Demand on the TRL Audiobooks app. modation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice- it’s about creating a new and MANAGEMENT improved reality. It unveils a radical, creative new way of thinking. 2011 ADAPT ABILITY Unabridged. (Simon & Schuster) by M.J. Ryan Available on CD. Catalog number 13370 (3 CDs 75 Min each) “Change is hard,” we say, and it is even harder when change is thrust upon us. In today's tough times, we may be forced to reinvent our career or downsize our lives; at MANAGEMENT any point in life, we may lose a love or a dream. Our first reaction to change we THE 4 IMPERATIVES OF GREAT LEADERS didn't ask for may be to rail against fate. But what if we could see past today's turmoil by Stephen R. Covey and spot the opportunities that lie within unasked-for change? That is the promise of Great organizations are created by great leaders. Leaders who can unleash the highest AdaptAbility, best-selling author and executive coach M. J. Ryan's paradigm-shifting and best contributions of their team toward their organization’s most critical priori- new book on not merely surviving but thriving when change is required. ties. Every organization and every leader aspires to greatness. But why do only a few (Unabridged) 2009 (Hachette Audio) achieve it? Covey believes the answer is in the execution of the 4 Imperatives. Available on CD. Catalog number 13320(5 CDs 65 Min each) 2007 (Franklin Covey) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13178 (3 CDs 60 Min each) MANAGEMENT MANAGEMENT ALL IN THE 5 LEVELS OF LEADERSHIP by Adrian Gostick and Chester Elton by John C. Maxwell Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gos- True leadership isn't a matter of having a certain job or title. In fact, being chosen for tick and Chester Elton return to answer the most overlooked leadership questions of a position is only the first of the five levels every effective leader achieves. To our day: Why are some managers able to get their employees to commit wholeheart- become more than “the boss” people follow only because they are required to, you edly to their culture and give that extra push that leads to outstanding results? And have to master the ability to invest in people and inspire them. To grow further in how can managers at any level build and sustain a profitable, vibrant work-group cul- your role, you must achieve results and build a team that produces. Through humor, ture of their own? These leading workplace experts teamed up with research giant in-depth insight, and examples, internationally recognized leadership expert John C. Towers Watson to analyze an unprecedented 300,000-person study, and they made a Maxwell describes each of these stages of leadership. He shows you how to master groundbreaking finding: managers of the highest-performing work groups create a each level and rise up to the next to become a more influential, respected, and suc- “culture of belief.”All In draws on cutting-edge psychology and all of the creative cessful leader. 2011 Unabridged. (Hachette) genius that have made Gostick and Elton a must-read for leaders worldwide. This Available on CD. Catalog number 13187 (6 CDs 7 Hours) vital resource will empower managers everywhere to inspire a new level of commit- Available On Demand on the TRL Audiobooks app. ment and performance. 2012Unabridged. (Brilliance Audio) Available on CD. Catalog number 13377 (6 CDs 75 Min each) MANAGEMENT THE 7 HABITS FOR MANAGERS MANAGEMENT by Stephen R. Covey THE ART AND DISCIPLINE OF STRATEGIC Using the principles of The 7 Habits Of Highly Effective People, Covey launches this LEADERSHIP new CD specific for Managers with never before published segments teaching these by Mike Freedman life-changing principles! 2006 (Franklin Covey) A powerful new approach to strategy setting from a worldwide leader in strategic Available on CD. Catalog number 13179 (1 CD 70 Min) thinking. 2004 (McGraw-Hill Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13093 (4 CDs 65 Min each)

10 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT ATTITUDE 101 CD13011 BUILDING HIGH PERFORMANCE TEAMS by John C. Maxwell by Hugh Ballou John Maxwell firmly points to attitude as the key in making or breaking a leader. If you're like most business leaders, you carry a huge work load. You spend hours Leadership has less to do with position than it does with disposition, because it will preparing your production schedules and presentations, planning, and managing the influence the way the followers think and feel. Great leaders understand that the right staff. You know there are things you would really like to do with your business, but attitude will set the right atmosphere, which enables the right responses from others. you just don't seem to have the time or energy to make those things happen. Well, Maxwell addresses what shapes a person's attitude and whether or not attitude can be what if I told you that it's possible to make those dreams a reality? That's because changed. Understanding success as a journey rather than a destination, he explains, is this tool is your staff. All too often, teams have terrible reputations for inefficiency - the key to good leadership. He concludes Attitude 101 with practical ways readers and deservedly so. Our projects regularly get stagnated in team-centered red tape and can take their attitude to the next level. Unabridged. 2003 inactivity. Inefficient teams are notorious for wasting time, creating conflict, playing Available On Demand on the TRL Audiobooks app. politics, and fulfilling personal agendas.You can turn it all around and get awesome results from your staff-based teams.Adapted 2010 MANAGEMENT Available On Demand on the TRL Audiobooks app. BACK TO BASICS MANAGEMENT MANAGEMENT by Mathew J. Culligan BUSINESS THINK Back to Basics Management explains the difference between business administration by Dave Marcum and business management, how this distinction has been obscured, and the need to The authors of BusinessThink deliver a revolutionary new method that bridges the revive the craft of leadership in management. It is an invaluable book for every con- monumental gap between the results businesspeople want and the failure they often scientious manager, detailing the tools used in effective management, and it offers get. The rules of BusinessThink provide tomorrow's leaders with the ability to create concise and comprehensive guidelines for developing and refining primary leader- effective solutions and take themselves and their companies into the zone of opti- ship skills including Creative Listening, Decision Making, Managing Change, Man- mum performance. 2002 (Simon & Schuster) aging Motivation, Managing Time, Managing Delegation, Body Language, Available on CD. Catalog number 13158 (4 CDs 4 Hours, 43 Min.) Managerial Coaching and Training, Communication Skills, and Managerial Goal Available On Demand on the TRL Audiobooks app. Setting. Unabridged.1991 Available On Demand on the TRL Audiobooks app. MANAGEMENT THE CARROT PRINCIPLE by Adrian Gostick and Chester Elton Copyright This exceptional book presents the simple steps to becoming a Carrot Principle man- ager and to building a recognition culture in your organization; it offers a wealth of All audio programs and written material in specific examples, culled from real-life cases, of the ways to do recognition right. the library are protected by copyright law. Following these simple steps will make you a high-performance leader and take your team to a new level of achievement. 2007 (Simon & Schuster) Available on CD. Catalog number 13269 (5 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT CD14088 THE BEST ADVICE I EVER GOT CEO SECRETS TO TEAM BUILDING by Katie Couric by John Maxwell Katie Couric distills the ingenious, hard-won insights of such leaders and visionaries Great leaders like Steve Jobs and Michael Eisner have a knack for inspiring large as Maya Angelou, Jimmy Carter, Michael J. Fox, and Ken Burns, who offer advice teams to new heights of inspiration and performance. What is it that propels their about life, success, and happiness—how to take chances, follow one’s passions, over- teams to greatness? This product offers a 360 degree view of the leadership traits that come adversity and inertia, commit to something greater than ourselves, and more. anyone can learn to inspire their team to achieve challenging goals, offered by some Along the way, Katie Couric reflects on her own life, and on the shared wisdom, and of the most effective leadership communicators.Understand the skills proven to occasional missteps, that have guided her from her early days as a desk assistant at transform team relationships that ignite a passion in others to excel. Tap into your ABC to her groundbreaking work as a broadcast journalist. Moving and empowering, team's creative energies with team building ideas to leverage the strength a unified The Best Advice I Ever Got is for all of us, young or old, who want to hear from team brings to a goal. Equally important is understanding the psychology of why some of today’s best and brightest about how they got it right, got it wrong, and came employees and volunteers resist or reject change. Learn these valuable skills on your out on top—so we can too. Unabridged 2012 terms--while you commute or workout--so when you get to the office these insights Available On Demand on the TRL Audiobooks app. will become part of your leadership DNA. 2011 MANAGEMENT Available On Demand on the TRL Audiobooks app. THE BEST OF: CUSTOMER SATISFACTION IS MANAGEMENT WORTHLESS, CUSTOMER LOYALTY IS PRICELESS CHANGE THE CULTURE, CHANGE THE GAME by Jeffrey Gitomer by Roger Connors & Tom Smith A timeless classic about the value of a loyal customer. Why measure satisfaction Two-time New York Times bestselling authors Roger Connors and Tom Smith show when all that counts is loyalty? 2009 (Buy Gitomer) how leaders can achieve record-breaking results by quickly and effectively shaping Available on CD. Catalog number 13683 (2 CDs 70 Min each) their organizational culture to capitalize on their greatest asset-their people. 2010 Unabridged (Tantor) MANAGEMENT Available on CD. Catalog number 13368 (6 CDs 60 Min each) THE BEST SERVICE IS NO SERVICE Available On Demand on the TRL Audiobooks app. by Bill Price and David Jaffe MANAGEMENT Bill Price and David Jaffe offer a new, game-changing approach, showing how man- COACHING AND MENTORING FOR SUCCESS agers are taking the wrong path and are using the wrong metrics to measure customer by Ann Holloway service. Customer service, they assert, is only needed when a company does some- Coaching and mentoring are two of the most powerful ways to cultivate skills and thing wrong - eliminating the need for service is the best way to satisfy custom- knowledge in the workplace. The aim of both roles is to help learners maximize their ers.2008 (Brilliance Audio) own performance. But it’s not only learners who benefit coaches and mentors them- Available on CD. Catalog number 13682 (9 CDs 75 Min each) selves gain valuable insights and skills along the way. It provides you with the MANAGEMENT knowledge and understanding you need to be a successful coach or mentor. It explains what coaching and mentoring actually involve, how to get on well with BRINGING OUT THE BEST IN PEOPLE learners and how to make sure they achieve their goals. Unabridged. 2004 by Aubrey C. Daniels Available On Demand on the TRL Audiobooks app. The classic best-seller on performance management, now updated with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. MANAGEMENT Applying scientific based behavioral stimuli to the workplace while making it fun at COACHING FOR PERFORMANCE the same time, the author describes the practical, precise, data-oriented methods to by John Whitmore help you maximize long-term performance. 2003 (McGraw-Hill Audio) Coaching is a way of managing, a way of treating people, a way of thinking, a way of Available on CD. Catalog number 13015(4 CDs 65 Min each) being. Coaching has matured into an invaluable profession fit for our times and this fourth edition of the most widely read coaching book takes it to the next frontier. - MANAGEMENT John Whitmore Good coaching is a skill that requires a depth of understanding and BUILT TO LAST plenty of practice if it is to deliver its astonishing potential. This extensively revised by Jim Collins, Jerry I. Porras and expanded new audio edition of Coaching for Performance clearly explains the “Good to Great is about turning good results into great results; Built to Last is about principles of coaching and illustrates them with examples of high performance from turning great results into an enduring great company.” so write Jim Collins and Jerry business and sport. It continues to follow the GROW sequence (Goals, Reality, Porras in this ground breaking book that shatters myths, provides new insights, and Options, Will) and clarifies the process and practice of coaching by describing what gives practical guidance to those who would like to build landmark companies that coaching really is, what it can be used for, when and how much it can be used, and stand the test of time. 2004 (Harper-Collins) who can use it well. Unabridged.2009 Available on CD. Catalog number 13028 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 11 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT 2THE COACHING HABIT CD13012CREATIVE CHANGE by Michael Bungay Stanier by Jennifer Mueller A fresh innovative take on the traditional how-to manual, the book combines insider All corporate CEOs, top executives, and other business leaders say they want creativ- NEW information with research based in neuroscience and behavioural economics, ity and need real innovation in order to thrive in a competitive world. But according together with interactive training tools to turnpractical advice into practiced habits. to startling research from former Wharton management professor Jennifer Mueller, Witty and conversational, The Coaching Habit takes your work--and your work- the truth is that many business leaders chronically reject creative solutions and often place--from good to great. Unabridged.2016 embrace the familiar, even as they profess commitment to innovation. Mueller’s Available On Demand on the TRL Audiobooks app. research also reveals that it’s not just CEOs, but educators, scientists, and many, many others who often struggle to accept new and creative ideas even when desired. Mueller parses the tough questions that these findings raise. Creative Change is the MANAGEMENT kind of provocative creative leadership book that will be discussed for years to come. CD134172COLLABORATION BEGINS WITH YOU: BE A SILO Brilliance Audio. Unabridged 2017 BUSTER Available on CD. Catalog number 13396 (6 CDs 7 hours) W by Ken Blanchard MANAGEMENT NE Everyone knows collaboration creates high performing teams and organizations— CUSTOMER CENTRICITY and with today’s diverse, globalized workforce it’s absolutely crucial. Yet it often by Peter Fader doesn’t happen because people and groups typically believe that the problem is Not all customers are created equal. Despite what the tired old adage says, the cus- always outside: the other team member, the other department, the other company. tomer is not always right. Not all customers deserve your best efforts: in the world of Bestselling author Ken Blanchard and his coauthors use Blanchard’s signature busi- customer centricity, there are good customers...and then there is pretty much every- ness parable style to show that, in fact, if collaboration is to succeed it must begin body else. Upending some of our most fundamental beliefs, renowned behavioral with you. This book teaches people at all levels—from new associates to top execu- data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, tives—that it’s up to each of us to help promote and preserve a winning culture of helps businesses radically rethink how they relate to customers. He provides insights collaboration. The authors show that busting silos and bringing people together is an to help you revamp your performance metrics, product development, customer rela- inside-out process that involves the heart (your character and intentions), the head tionship management and organization in order to make sure you focus directly on (your beliefs and attitudes), and the hands (your actions and behaviors). Working the needs of your most valuable customers and increase profits for the long term with this three-part approach, Collaboration Begins with You helps readers develop a 2013. Unabridged. collaborative culture that uses differences to spur contribution and creativity; pro- Available On Demand on the TRL Audiobooks app. vides a safe and trusting environment; involves everyone in creating a clear sense of MANAGEMENT purpose, values, and goals; encourages people to share information; and turns every- one into an empowered self-leader. None of us is as smart as all of us. When people CUSTOMER CEO recognize their own erroneous beliefs regarding collaboration and work to change by Chuck Wall them, silos are broken down, failures are turned into successes, and breakthrough Most companies still operate as if they control their customers. But, in today’s mar- results are achieved at every level.Unabridged. 2015 ket, it’s really the other way around. Customer CEO confronts the new market reality Available On Demand on the TRL Audiobooks app. that customers choose which companies to do business with completely on their own terms. This effectively inverts the power, control, and direction of decision-making; to survive in this new landscape, organizations must quickly adapt. Based on more MANAGEMENT than a decade of firsthand experience and over 100,000 customer interviews, Cus- CD13417 CO-LEADERS tomer CEO provides every size company with a roadmap of fresh ideas and easy to by David A. Heenan use tools, while exploring three-dozen companies that embrace the power of their customers. By reading this book, every leader can transform their business into a Today’s celebrity CEO is either a figurehead or an egomaniac, too public a personal- Customer CEO company.2013. Unabridged. ity to get the real work done. That work is done instead by teams of leaders: excep- Available On Demand on the TRL Audiobooks app. tional deputies who forge great partnerships to maximize both organizational and personal success. Written for CEOs, managers, and anyone else interested in modern MANAGEMENT organizations, this is the first comprehensive study of co-leaders and their often quiet THE CUSTOMER RULES power. In a growing number of non-hierarchical organizations, talent, not title, is the by Lee Cockerell source of power; boss and subordinate seem more like peers, with the spotlight on The former EVP of Walt Disney World shares indispensible Rules for serving cus- great partnerships. Co-leaders understand both the executive and subordinate experi- tomers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cock- ence, making them better adapted to the needs of the new millennium, where those erell knows that success in business - any business - depends upon winning and who can command and follow will prove to be the greatest assets of any organization. keeping customers. As simple as they are profound, these principles have been Unabridged. 2010 shown to work in companies as large as Disney and as small as a local coffee shop; Available On Demand on the TRL Audiobooks app. from businesses selling cutting-edge technologies like computer tablets to those sell- ing products as timeless as shoes and handbags; at corporations as long-standing as Ford Motors and those as nascent as a brand new start-up. And they have been MANAGEMENT proven indispensible at all levels of a company, from managers responsible for hiring THE CORNER OFFICE and training employees, setting policies and procedures, and shaping the company by Adam Bryant culture to front line staff who deal directly with clients and customers Dozens of top CEOs reveal their candid insights on the keys to effective leadership, Chock-full of universal advice, applicable online and off, The Customer Rules is the and the qualities that set high performers apart. What does it take to succeed in busi- essential handbook for service excellence everywhere.2013 (Random House) ness and to inspire others? Adam Bryant of decided to answer Available On Demand on the TRL Audiobooks app. these and other questions by sitting down with more than fifty CEOs and asking them MANAGEMENT how they do their jobs and the most important lessons they learned as they rose through the ranks. Over the course of probing interviews, they shared memorable sto- CUSTOMER MANIA ries and eye-opening insights. The Corner Office draws together lessons from chief by Ken Blanchard executives like Steve Ballmer (Microsoft), Carol Bartz (Yahoo), Jeffrey Katzenberg Customer service is the single most pressing problem for business managers and peo- (DreamWorks), and Alan Mulally (Ford), from which Bryant has crafted an original ple in any service or sales operation, especially at the retail level. In fact, many work that reveals the keys to success in the business world, including the five quali- experts believe that you build a business from the customer up. In Customer Mania!, ties these CEOs value most in employees. Bryant also demystifies the art of leader- Ken Blanchard, one of America's biggest bestselling authors and inspiring business ship and shows how executives at the top of their game get the most out of others. leaders, writes of the key to customer service -- creating a people-oriented, perfor- Leadership is not a one-size-fits-all skill, and these CEOs offer different perspectives mance-driven, customer-first organization. 2004 (Simon & Schuster) that will help anyone who seeks to be a more effective leader and employee. For Available on CD. Catalog number 13657(5 CDs 65 Min each) aspiring executives—of any age—The Corner Office offers a path to future success. Available On Demand on the TRL Audiobooks app. Abridged. 2011 (Simon & Schuster) MANAGEMENT Available on CD. Catalog number 13371 (4 CDs 75 Min each) DEATH BY MEETING by Patrick Lencioni Bestselling author Patrick Lencioni's three previous business fables have sold nearly MANAGEMENT 350,000 copies. His latest takes on the most dreaded company activity...meetings-- CD13011 THE COWARDS GUIDE TO CONFLICT why we hate them, why we shouldn't, and how to make them great The thought of by Timothy Ursiny meetings makes most business people miserable, but they're a critical and unavoid- What successful people know about conflict resolution centers on techniques, moti- able part of what we do. Lencioni shows how to turn meetings from painful and vation and challenges for the person who is afraid of conflict and tends to avoid any tedious to productive, compelling, and even energizing. The story follows an execu- situation that would create potential conflict with others. Provided in a friendly guid- tive who finds his job on the line and his future dependent on his ability to dramati- ing tone, each chapter of The Coward’s Guide To Conflict includes real-life exam- cally improve his disastrous meetings. An irreverent graduate student comes into the ples, in the workplace and at home, and explanations of the conflict-resolution picture with fresh ideas and a new perspective to help the executive turn things principles, exercises to coach the conflict avoider, and suggested action steps to apply around. This engrossing and concise audiobook will help improve morale, effective- to the reader’s own environment.Abridged. 2003 ness, and the bottom-line at the office.©2004 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

12 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT DELEGATE FOR RESULTS THE EFFECTIVE EXECUTIVE What do the world’s top managers have in common? They learned the secret of effec- by Peter F. Drucker tive delegation -and they recognize just how vital delegation is to their managerial What makes an effective executive? The measure of the executive, Peter F. Drucker success. Master the art of delegation and you’ll have more time and energy! 2004 reminds us, is the ability to ''get the right things done.'' This usually involves doing (Rockhurst University) what other people have overlooked as well as avoiding what is unproductive. Intelli- Available on CD. Catalog number 13254(1 CD 68 Min) gence, imagination, and knowledge may all be wasted in an executive job without the acquired habits of mind that mold them into results. Drucker identifies five practices MANAGEMENT essential to business effectiveness that can, and must, be learned: managing time, DELEGATION AND SUPERVISION contributions to the organization, mobilizing strength for best effect, setting the right by Brian Tracy priorities, and knitting all of them together with effective decision making. 2016 Managers are judged by the results they deliver - and more than anything else, those Unabridged. (Harper Audio) results hinge on the ability to delegate and supervise. You will be surprised at how Available on CD. Catalog number 13390 (5 CDs, 6 Hours) efficient and easy to manage your team becomes when you master these essential skills. This handy, pocket-sized guide reveals 21 time-tested ways to boost the per- MANAGEMENT formance and productivity of your employees, including how to: define work, assign THE EFFORTLESS EXPERIENCE it, and set measurable, targeted standards for performance; match skills to job by Matthew Dixon, Nick Toman, and Rick Delisi requirements; use Management by Objectives to delegate longer-term tasks to trusted Conventional wisdom holds that to increase loyalty, companies must “delight” cus- team members; monitor, control, and keep on top of projects with minimum effort; tomers by exceeding service expectations. Some focus on dazzling them at the cost turn delegation into a teaching tool and build the confidence of your staff; provide of neglecting to solve basic service problems - a big strategic mistake. The authors useful feedback and elicit active participation; and avoid reverse delegation. Also have concluded that loyalty has much more to do with how well a company delivers includes how to: free up time for higher-level tasks only you can tackle; and much on its basic promises than on how dazzling its service experience might be. By more. Done right, delegation and supervision allow your employees to learn, grow, employing practical tactics- such as teaching reps not just to resolve customer issues, and become more capable. Your success will skyrocket as you increase the quality but also to “forward resolve” common issues-companies will be better able to focus and quantity of results, and build the loyalty, involvement, and commitment of your on delivering a nearly effortless experience. That will lead directly to the improve- people. Unabridged 2013 ments in customer loyalty they had been aiming for all along. 2013 Unabridged. Available On Demand on the TRL Audiobooks app. (Random House Audio) Available on CD. Catalog number 13383 (6 CDs, 6.5 Hours) MANAGEMENT Available On Demand on the TRL Audiobooks app. DELIVERING KNOCK YOUR SOCKS OFF SERVICE by Kirk Kazanjian MANAGEMENT With so many choices available to them, today's customers are smarter and more EMPOWERMENT demanding than ever before, putting repeat business at risk. In order to keep them by John Tschohl coming back, you can't just give them good, or even great, customer service...you Learn how to make on-the-spot decisions with confidence. Discover how permission have to knock their socks off! 2007 (Random House) to perform and please customers will give you the keys to the Kingdom of Empower- Available on CD. Catalog number 13655 (5 CDs 63 Min each) ment so you and your organization can rise to greater levels of success. 2008 Unabridged. (Tantor) MANAGEMENT Available on CD. Catalog number 13684l (1 CD 65 Min) DEVELOPING THE LEADERS AROUND YOU by John C. Maxwell MANAGEMENT Developing the Leaders Around You takes personal leadership one step further by EMPOWERMENT TAKES MORE THAN A MINUTE showing you how to identify and train potential leaders and foster a productive team by Ken Blanchard spirit. 2000 (Thomas Nelson Publishers) Empowerment Takes More Than a Minute is a step-by-step guide through one man- Available on CD. Catalog number 13057 (2 CDs 60 Min each) ager's struggle to discover the three essential keys to empowerment. By following the manager's odyssey to the Land of Empowerment, listeners discover that they can take MANAGEMENT the same journey, which, like any heroic journey, is filled with paradox, challenge, DEVELOPING THE LEADER WITHIN YOU and fitful stops and starts. Abridged 2001 by John C. Maxwell Available On Demand on the TRL Audiobooks app. In this John Maxwell classic, he shows readers how to develop the vision, value, influence, and motivation required of successful leaders. 2000 (Thomas Nelson MANAGEMENT Publishers) ETHICS Available on CD. Catalog number 13037(3 CDs 53 Min each) by Benedict de Spinoza Spinoza follows a logical step-by-step format consisting of definitions, axioms, prop- MANAGEMENT ositions, proofs, and corollaries to create a comprehensive inquiry into the truth about DRIVE God, nature, and humans' place within the universe. From these broad metaphysical by Daniel H. Pink themes, Spinoza derives what he considered to be the highest principles of religion Forget everything you thought you knew about how to motivate people--at work, at and society and lays out an ethical system in which reason is the supreme value. A school, at home. It's wrong. As Daniel H. Pink explains in his new and paradigm- seminal contribution to 17th-century rationalism, Spinoza's “Ethics” refutes the dual- shattering book, the secret to high performance and satisfaction in today's world is ism of René Descartes and provides a bridge between religion and modern-day psy- the deeply human need to direct our own lives, to learn and create new things, and to chology. Unabridged ©2014 do better by ourselves and our world. Drawing on four decades of scientific research Available On Demand on the TRL Audiobooks app. on human motivation, Pink exposes the mismatch between what science knows and what business does - and how that affects every aspect of our lives. He demonstrates MANAGEMENT that while the old-fashioned carrot-and-stick approach worked successfully in the EVERY MOVE MUST HAVE A PURPOSE 20th century, it's precisely the wrong way to motivate people for today's challenges. by Bruce Pandolfini Drive is bursting with big ideas-- the rare book that will change how you think and Fluid and elegant, yet rigorous and rule-bound, chess is a game that seduces, con- transform how you live. 2009 (Penguin Audio) founds, and hooks. Now, world-renowned chess master and Fortune 500 business Available on CD. Catalog number 13302 (5 CDs 70 Min each) consultant Bruce Pandolfini shows readers how chess principles can be simply and Available On Demand on the TRL Audiobooks app. logically applied to any business or life situation. No specific chess knowledge is needed, but after reading Every Move Must Have a Purpose, you will share with the MANAGEMENT most astute chess players the secret to thinking on your feet. 2003 (Listen & Live THE E MYTH MANAGER Audio) by Michael Gerber Available on CD. Catalog number 13412 (2 CDs 60 Min each) E-Myth managers are inspired, motivated, energized managers with more job satis- Available On Demand on the TRL Audiobooks app. faction and security than they’ve ever had before. Now you can apply the secrets of successful entrepreneurs to your management position to gain much success and a MANAGEMENT renewed life. 1997 (Nightingale-Conant) CD13417 THE EVERYTHING LEADERSHIP BOOK CD-ROM Workbook available upon request. by Eric Yaverbaum Available on CD. Catalog number 13542(6 CDs 6 Hours) Your mission: Create a vision and turn it into reality. Your challenge: Compel any group of people to help you achieve success. Your solution: The Everything Leader- MANAGEMENT ship Book, 2nd Edition has the tips and techniques you need to change your manage- EFFECTIVE COACHING ment style into true leadership. This valuable resource includes practical advice on by Michael Angelo Caruso leadership techniques, as well as guidance on what separates the leaders from the fol- This program offers step-by-step strategies, ideas and solutions for developing and lowers. Learn how to exude self-confidence, become a role model, and make a differ- implementing successful coaching techniques. Apply these remarkable techniques ence at work and in your community. Whether you’re climbing the ladder of success for coaching your team to success, and you’ll never return to the traditional manage- or have already made it to the top, this indispensable guide helps you focus on your ment style again. 2004 (Rockhurst University Continuing Education Center) strengths and goals so you can take the reins with confidence! Unabridged.2001 Available on CD. Catalog number 13038 (6 CDs 5 Hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 13 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT EXCEEDING CUSTOMER EXPECTATIONS THE FIRST TIME MANAGER by Kirk Kazanjian by Lorin B. Belker, and Gary S. Topchik In EXCEEDING CUSTOMER EXPECTATIONS, noted business author Kirk Since its original publication, The First-Time Manager has helped many thousands of Kazanjian reveals how your company can consistently outperform and outsmart the rookie managers handle their new responsibilities...and now it can help you! Clear competition by following a simple philosophy espoused by Enterprise founder Jack and concise, this audiobook covers all the fundamentals the listener needs for suc- Taylor: “Take care of your customers and employees first, and the profits will fol- cess, with indispensable advice on topics including hiring and firing, leadership, low.” Winning customer loyalty is like running a marathon—not a 100-yard dash. By motivation, and managing time and stress. In addition, the completely updated fifth mastering this principle, Enterprise has earned not only record profits, but also edition shows him how to build trust and confidence, be an active listener, manage a received numerous awards for customer service and earned an enviable reputation as diverse group of individuals, conduct performance appraisals, and address many one of the world’s best companies to work for, won countless customer service other challenges that come with the manager's job. 2005 (Hachette Audio) awards, and enjoyed a nearly unbroken streak of record profits. 2007 (Random Available on CD. Catalog number 13280 (6 CDs 70 Min each) House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13681 (5 CDs 77 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT FIRST, BREAK ALL THE RULES MANAGEMENT by Marcus Buckingham and Curt Coffman EXCEEDING CUSTOMER EXPECTATIONS Marcus Buckingham and Curt Coffman of the Gallup Organization present the by Brad Worthley remarkable findings of their massive in depth study of great managers. They explain Businesses can no longer have the goal of meeting the customer’s expectations; the how the best managers select an employee for talent rather than for skills or experi- goal today must be to exceed them. Brad Worthley, an internationally acclaimed ence; how they set expectations; how they motivate people by building on each per- expert, will provide you with the tools to Wow The customer and earn you a Nord- son’s unique strengths; and, finally, how great managers find the right fit for each strom or Les Schwab Tire Center reputation. You will learn about how customers cre- person, not the next rung on the ladder. First, Break All The Rules provides vital per- ate their perceptions of you, your employees and your business. You will walk away formance and career lessons for managers at every level! 1999 (Simon & Schuster) with actionable information with which to make changes the very same day. Available on CD. Catalog number 13025 (3 CDs 60 Min each) Unabridged. 2008 Available On Demand on the TRL Audiobooks app. MANAGEMENT FISH! MANAGEMENT by Stephen C. Lundin, Ph.D., Harry Paul, & John Christensen EXTRAORDINARY LEADERS In this engrossing parable, a fictional manager is responsible for turning a chronically by Chris Widener unenthusiastic and unhelpful department into an effective team. By applying inge- The Extraordinary Leaders Seminar will turn your leadership potential into leader- niously simple lessons learned from the actual Pike Place fishmongers, our manager ship performance! In this powerful series of audio recordings from one of the world's discovers how to energize those who report to her and effect an astonishing transfor- top leadership voices you will develop the character traits and skills of leaders, dis- mation in her workplace. 2001 (Random House) cover the ways to multiply leaders in your organization, debunk common leadership Available on CD. Catalog number 13666 (2 CDs 60 Min each) myths, correct some of your own leadership mistakes and more in this 8 hour pro- Available On Demand on the TRL Audiobooks app. gram! Unabridged. 2000 Available On Demand on the TRL Audiobooks app. MANAGEMENT THE FIVE DYSFUNCTIONS OF A TEAM MANAGEMENT by Patrick Lencioni CD1301 EXTREME TEAMS Offers a leadership fable that is as enthralling and instructive as Lencioni's first two by Robert Bruce Shaw best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Managers want great teams, but most build them around decades-old ideas and prac- Extraordinary Executive. He reveals the five dysfunctions which go to the very heart tices made popular by companies that have lost their edge. Extreme Teams looks at of why teams even the best ones-often struggle. 2002 (Random House) the new generation of teams driving growth in today's most innovative firms. They Available on CD. Catalog number 13267 (3 CDs 75 Min each) do this by tossing conventional wisdom and doing things differently. The book takes Available On Demand on the TRL Audiobooks app. you inside these bold companies and examines the teamwork experiments powering their results, including how: Pixar's teams use rapid-cycle feedback and no-holds MANAGEMENT debate to transform initially flawed films into billion-dollar hits, A culture of radical FIVE KEYS TO HIGH PERFORMANCE “freedom and responsibility” helps Netflix execute on the next big thing and trans- by Michael Gelb form its industry, Whole Food's super-autonomous teams embrace tough metrics and The ability to learn is life's most important skill. Now, Michael Gelb, a pioneer in the friendly competition to drive performance. Zappos embraces the weirdness and fun fields of creative thinking, accelerated learning, and innovative leadership, and the that sustains its success. Times change, and so must teams. Designing and managing world's leading authority on the application of genius thinking to personal and orga- high-performance teams requires upgrading outdated beliefs and behaviors, and cre- nizational development, teaches you the five keys to high performance: Activate ating in your company the level of intensity and collaboration needed to face down Your Brain's Success Mechanism, Transform Your Attitude about Mistakes and Fail- any challenge. Brilliance Audio. Unabridged 2017 ure, Play! Your Genius Birthright, Cultivate Relaxed Concentration.This dynamic, Available on CD. Catalog number 13394 (6 CDs 7 hours) interactive and inspiring program will guide you to improve your learning ability as you age, embrace change, and discover resilience in the face of adversity as you learn MANAGEMENT how to juggle! Unabridged 2010 EXECUTIVE CHARISMA Available On Demand on the TRL Audiobooks app. by D.A. Benton Bestselling author and world-renowned executive development coach demonstrates MANAGEMENT that charismatic executives are not just born, they are made - and she introduces a THE FIVE TEMPTATIONS OF A CEO proven program for transforming yourself from a competent manager into a true by Patrick Lencioni leader. 2003 (McGraw-Hill Audio) In this stunning business fiction debut, Patrick Lencioni delivers a powerful wake-up Available on CD. Catalog number 13094(4 CDs 60 Min each) call to all of us who dare to lead.Young, ambitious, and overwhelmed Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver MANAGEMENT bullet that will propel him to success. He happens upon an unlikely guide who distills THE FIFTH DISCIPLINE the seemingly infinite list of leadership perils into the five temptations of a CEO. In by Peter M. Senge an intense and often combative exchange, the two debate fundamental issues faced Mastery of Senge’s five disciplines enables managers to overcome their obstacles to by all leaders-issues involving personal integrity and effectiveness in the ongoing growth and creates brave new futures for them and their companies. The five disci- struggle for success. While some of these topics have been bandied about in the lead- plines are drawn from science, spiritual wisdom, psychology, the cutting edge of ership literature for years, here they actually begin to make sense.1998 (AudioRe- management thought, and Senge’s own work with top corporations that employ his naissance) methods. 1994 (Random House) Available on CD. Catalog number 13266 (2 CDs 90 Min each) Available on CD. Catalog number 13092 (4 CDs 4 Hours, 17 Min.) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE FIRST 90 DAYS THE FOUR DISCIPLINES OF EXECUTION by Michael Watkins by Stephen R. Covey and Chris McChesney In THE FIRST 90 DAYS, Watkins offers a practical, proven-effective guide for any- Executing strategic goals is the greatest challenge in business today. Aligning the one moving into a new professional role. Whatever the stage of the listeners career, organization’s work teams with your most important objectives is a never-ending bat- whether starting a new position or just adding additional responsibilities, these tech- tle. In addition, keeping teams engaged and focused on the top goals is critical. Imag- niques can insure that this critical transition period proceeds quickly, smoothly and ine an organization where every team—from the senior leadership to the front line— effectively. 2006 (Hachette Audio) is focused on the most important priorities and committed to achieving the Wildly Available on CD. Catalog number 13166(5 CDs 65 Min each) Important Goals. 2007 (Franklin Covey) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13180 (1 CD 60 Min)

14 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT FORGET A MENTOR, FIND A SPONSOR GO TEAM! by Sylvia Ann Hewlett by Ken Blanchard, Alan Randolph, Peter Grazier Who's pulling for you? Who's got your back? Who's putting your hat in the ring? Through discussions, case examples, and questions to consider, you and your team- Odds are this person is not a mentor but a sponsor. Mentors can build your self- mates will learn how to share information to build high levels of trust and responsi- esteem and provide a sounding board-but they're not your ticket to the top. If you're bility, set clear boundaries to create the freedom for team members to act responsibly, interested in fast-tracking your career, what you need is a sponsor-a senior-level and develop self-managing skills to make good team decisions. With Go Team! as a champion who believes in your potential and is willing to advocate for you as you guide, you'll find that working in a team can be fun, satisfying, and highly produc- pursue that next raise or promotion. In this powerful yet practical audiobook, econ- tive. 2008 Unabridged. (Hachette Audio) omist and thought leader Sylvia Ann Hewlett-author of ten critically acclaimed Available on CD. Catalog number 13349 (3 CDs 65 Min each) books, including the groundbreaking "Off-Ramps and On-Ramps"-shows why spon- Available On Demand on the TRL Audiobooks app. sors are your proven link to success. Mixing solid data with vivid real-life narratives, Hewlett reveals the "two-way street" that makes sponsorship such a strong and mutu- MANAGEMENT ally beneficial alliance and helps you chart your course toward your greatest goals. GO WILD Whether you're looking to lead a company or drive a community campaign, "Forget a Produced amidst the rainforests of Costa Rica, this interactive audio CD program is Mentor, Find a Sponsor" will help you forge the relationships that truly have the upbeat, fresh, and loaded with natural humor that will keep your interest and provide power to deliver you to your destination.. anyone and everyone with the formula to achieve personal and professional goals! Available On Demand on the TRL Audiobooks app. 2006 (CareerTrack) Available on CD. Catalog number 13100(4 CDs 55 Min each) MANAGEMENT FROM GOOD TO GREAT MANAGEMENT by Patricia Fripp GOOD LEADERS ASK GREAT QUESTIONS From Good to Great: 10 Little Known Techniques to Transform Your Speech. Do by John C. Maxwell you want to learn advanced presentation skills? Can you benefit from learning the John Maxwell, America's #1 leadership authority, has mastered the art of asking latest presentation tips? Do you dream of becoming a professional public speaker or questions, using them to learn and grow, connect with people, challenge himself, professional motivational speaker? Can you benefit from listening to presentation improve his team, and develop better ideas. Questions have literally changed Max- coaching? Award-winning speaker and in-demand speech coach Patricia is in fine well's life. In GOOD LEADERS ASK GREAT QUESTIONS, he shows how they form in this 90 minute action-packed session before 150 professional speakers. You can change yours, teaching why questions are so important, what questions you will hear her best advice after 25 years of studying how to have impact on the plat- should ask yourself as a leader, and what questions you should be asking your team. form. You benefit from listening in on the mini-coaching sessions. Speaking Strate- Maxwell also opened the floodgates and invited people from around the world to ask gies that will take your Speech from Simple to Scintillatingly Superb. Unabridged. him any leadership question. He answers seventy of them--the best of the best-- 2008 including . . . What are the top skills required to lead people through difficult times? Available On Demand on the TRL Audiobooks app. How do I get started in leadership? How do I motivate an unmotivated person?How can I succeed working under poor leadership? When is the right time for a successful MANAGEMENT leader to move on to a new position?How do you move people into your inner circle? FURTHER UP THE ORGANIZATION No matter whether you are a seasoned leader at the top of your game or a newcomer by Robert Townsend wanting to take the first steps into leadership, this book will change the way you look The man who got AVIS to “try harder” is back. Here’s advice on solving the corpo- at questions and improve your leadership life. < rate leadership gap. 1984 (Listen USA) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13136 (1 CD 60 Min) Available On Demand on the TRL Audiobooks app. MANAGEMENT GOOD TO GREAT MANAGEMENT by Jim Collins GENERATIONS AT WORK Jim Collins is the co-author of the defining management book Built To Last, which by Ron Zemke was a national best-seller. Over the last 5 years, Jim and his research team have ana- lyzed the histories of 28 companies, discovering why some companies make the leap This all-new edition of the seminal book on navigating the multigenerational work- and others don’t. This program shows what makes a company go from good to great! place takes a fresh look at a growing challenge, now exacerbated by the youngest 2001 (Simon & Schuster) employees. With their micromanaged childhoods and tech addictions, Gen Yes require constant feedback-frustrating for the Me Generation that can't let go of the Available on CD. Catalog number 13032(5 CDs 70 Min each) spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you Available On Demand on the TRL Audiobooks app. lead this motley group with their often incompatible work ethics, values, and styles? “Generations at Work” lays bare the causes of conflict, and offers practical guidelines MANAGEMENT for managing the differences, including: in-depth interviews with members of each GOOD TO GREAT AND THE SOCIAL SECTOR generation; best practices from companies bridging the generation gap; specific tips by Jim Collins for each generation on how to handle the others; and, a field guide for mentoring Building upon the concepts introduced in “Good to Great,” Jim Collins answers the GenerationY. For anyone struggling to manage a workforce with different ways of most commonly asked questions raised by his readers in the social sectors. Using working, communicating, and thinking, “Generations at Work” is the answer. information gathered from interviews with over 100 social sector leaders, Jim Collins Unabridged 2013 shows that his “Level 5 Leader” and other good-to-great principles can help social Available On Demand on the TRL Audiobooks app. sector organizations make the leap to greatness. 2005 (Harper Audio) Available on CD. Catalog number 13007 (2 CDs 90 Min each) MANAGEMENT GET RID OF THE PERFORMANCE REVIEW MANAGEMENT by Samuel A. Culbert GREAT BY CHOICE The performance review. It is one of the most insidious, most damaging, and yet most by Jim Collins and Morten Hansen ubiquitous of corporate activities. We all hate it. And yet nobody does anything about Ten years after the worldwide bestseller Good to Great, Jim Collins returns with it. Until now... Straight-talking Sam Culbert, management guru and UCLA professor, another groundbreaking work, this time to ask: Why do some companies thrive in minces no words as he puts managers on notice that -- with the performance review uncertainty, even chaos, and others do not? Based on nine years of research, but- as their weapon of choice -- they have built a corporate culture based on intimidation tressed by rigorous analysis and infused with engaging stories, Collins and his col- and fear. Teaming up with Wall Street Journal Senior Editor Lawrence Rout, he league, Morten Hansen, enumerate the principles for building a truly great enterprise shows us why performance reviews are bogus and how they undermine both creativ- in unpredictable, tumultuous, and fast-moving times. This book is classic Collins: ity and productivity. Unabridged 2010 (Hachette Audio) contrarian, data-driven, and uplifting. He and Hansen show convincingly that, even Available on CD. Catalog number 13312 (6 CDs 65 Min each) in a chaotic and uncertain world, greatness happens by choice, not chance. 2004 Available On Demand on the TRL Audiobooks app. Unabridged. (Harper Audio) Available on CD. Catalog number 13000 (8 CDs 65 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. GETTING NAKED by Patrick Lencioni MANAGEMENT Getting Naked tells the remarkable story of a management consultant who is trying GREAT LEADERS AND INTELLIGENT FOLLOWERS desperately to merge two firms with very different approaches to serving clients. One by Bob Proctor relies on vulnerability and complete transparency; the other focuses on proving its Learn how to become the leader of your life as well as others by understanding the competence and protecting its reputation for intellectual prowess. In the process of very core of a great leader. What are the features of a great leader? Why is it that all managing the merger, the consultant is forced to learn life-changing lessons that great leaders started as followers? What actually makes up a great follower? Learn prove to be as relevant as they are painful. 2010 (Random House) how to grow and mature exponentially in your own life as you learn to switch Available on CD. Catalog number 13318 (4 CDs 65 Min each) between the roles of great leadership and great following.Unabridged. 2006 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 15 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT GREAT LEADERS GROW HOW TO BE A FIERCE COMPETITOR by Ken Blanchard, and Mark Miller by Jeffrey J. Fox Great Leaders Grow shows leaders and aspiring leaders precisely which areas to Economic downturns separate winning companies from the struggling. And as best- focus on so they can remain effective throughout their lives. Whether you’re a CEO selling author Jeffrey J. Fox shows, tough times also give solid companies, strong or an entry-level employee, you’ll be inspired to reflect on your own life and to managers, and potential rainmakers the opportunity to seize market share. design your own unique long-term growth plan, leading to not only continuing pro- How to Be a Fierce Competitor is the definitive “how-to” guide for understanding fessional success but personal fulfillment as well. 2011 Unabridged (HighBrigdge) how to spot opportunity and then capitalize on it. This practical resource for business Available on CD. Catalog number 13373 leaders and managers shows exactly how the savvy few who rise to the top stay Available On Demand on the TRL Audiobooks app. focused and alert; gain new market share; hire good, recently fired talent; increase MANAGEMENT investments into customer service; speed innovation; train all customer-facing peo- ple; make acquisitions; get rid of underperformers; build brand names; pay for mea- GUNG HO! surable performance; and lots more. (Unabridged) 2009 (Brilliance Audio) by Ken Blanchard, Sheldon Bowles Available on CD. Catalog number 13321 (3 CDs 75 Min each) Turn on the people in any organization to increase productivity and profits, by foster- ing excellent morale in the workplace. 1997 (Random House) MANAGEMENT Available on CD. Catalog number 13122(2 CDs 45 Min each) HOW TO BECOME A GREAT BOSS MANAGEMENT by Jeffrey J. Fox THE HEART OF CHANGE Fox gives advice on how to become, and remain, a great boss. Fox's advice is delivered by John P. Kotter, and Dan S. Cohen in snappy, to the point chapters that zero in on his creative advice.2002 (Hyperion) Compelling and instructive real-life stories about people and companies making Available on CD. Catalog number 13278 (2 CDs 65 Min each) change happen. 2002 (Macmillan Audio) Available on CD. Catalog number 13261 (5 CDs 60 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. HOW TO DELEGATE by Dr. Alec Mackenzie MANAGEMENT Dr. Mackenzie, author of “The Time Trap” discusses how to do less and control HELP THEM GROW OR WATCH THEM GO more, the role of confidence, tips from successful executives and training people to by Beverly Kaye deliver. 1982 (Listen & Learn) Study after study confirms that career development is the single most powerful tool Available on CD. Catalog number 13197 (1 CD 39 Min) managers have for driving retention, engagement, productivity, and results. Never- Available On Demand on the TRL Audiobooks app. theless, it’s frequently back-burnered. When asked why, managers say the number one reason is that they just don’t have time—for the meetings, the forms, the admin- MANAGEMENT istrative hoops. But there’s a better way. Unabridged 2012 HOW TO EXCEED CUSTOMER EXPECTATIONS Available On Demand on the TRL Audiobooks app. by Brad Worthley MANAGEMENT Businesses can no longer have the goal of meeting the customer’s expectations; the HIGH FIVE! goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provide you with the tools to Wow The customer and earn you a Nord- by Ken Blanchard, and Sheldon Bowles strom or Les Schwab Tire Center reputation. You will learn about how customers cre- Through the story of Alan Foster, High Five! offers a timeless parable with cutting ate their perceptions of you, your employees and your business. You will walk away edge information as to why teams are important and what individuals and organiza- with actionable information with which to make changes the very same day. tions can do to build successful teams. Wrapped in a delightful and charming story, Unabridged. 2006 High Five! delivers a powerful message on team building and why ten simple words, “None of us is as smart as all of us” can work magic for any organization. Available On Demand on the TRL Audiobooks app. Unabridged. 2001 (HarperCollins Publishers, Inc.) Available on CD. Catalog number 13113 (3 CDs 70 Min each) MANAGEMENT It’s easy to improve your life... HIGH-TECH, HIGH-TOUCH CUSTOMER SERVICE with ideas from audio programs. by Micah Solomon In an age of social media, smartphones, self-service, and six-second attention spans, High-Tech, High-Touch Customer Service throws your business a lifeline. Today's MANAGEMENT customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, HOW TO EXCEL AS A TEAM LEADER and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that by SkillPath sense of empowerment--lashing out at those that don't. Old-fashioned customer ser- As the leader of your team, you’re under a spotlight – and a microscope! Others take vice, fully retooled for today's blistering pace and digitally connected reality, is what their cues from you, and their levels of performance can rise or fall based on what you need to build the kind loyal customer base that allows you to survive--and thrive. you say and what you do. Learn how to master the kinds of team leadership skills that And High-Tech, High-Touch Customer Service spells out surefire strategies for suc- will produce consistency in your team’s efforts and satisfaction. 2007 (SkillPath) cess in a clear, entertaining, and practical way. High-Tech, High-Touch Customer Available on CD. Catalog number 13003 (2 CDs 75 Min each) Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can MANAGEMENT turn casual customers into fervent supporters who will spread the word far and wide- HOW TO GET TO YOUR GOALS -online and off. Unabridged 2012 by SkillPath Publications Available On Demand on the TRL Audiobooks app. Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge and skill in five key areas that can power your management growth: delegating, goal MANAGEMENT setting, meeting effectiveness, personal productivity and negotiating. 2007 (Skill CD13013 HOW DID THAT HAPPEN? path Publication) by Roger Connors Available on CD. Catalog number 13286 (5 CDs 70 Min each) The authors of the bestsellers The Oz Principle and Journey to the Emerald City pres- ent the third book in their accountability trilogy, in which they clearly explain how to MANAGEMENT hold others accountable for results utilizing their patented model of communicating HOW TO KEEP PEOPLE ON THE RIGHT TRACK expectations, along with a number of other practical tools that are easily remembered by SkillPath Publications and applied. Unabridged.2011 Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge Available On Demand on the TRL Audiobooks app. and skill in five key areas that can power your management growth: counseling, hir- MANAGEMENT ing and firing, performance appraisal, discipline, absenteeism prevention. 2007 HOW THE MIGHTY FALL (Skill path Publication) Available on CD. Catalog number 13287(5 CDs 70 Min each) by Jim Collins Decline can be avoided. Decline can be detected. Decline can be reversed. MANAGEMENT Amidst the desolate landscape of fallen great companies, Jim Collins began to won- der: How do the mighty fall? Can decline be detected early and avoided? How far can HOW TO KEEP YOUR COOL WHEN IT’S HOT AT WORK a company fall before the path toward doom becomes inevitable and unshakable? by SkillPath Publications How can companies reverse course? In How the Mighty Fall, Collins confronts these Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge questions, offering leaders the well-founded hope that they can learn how to stave off and skill in five key areas that can power your management growth: customer satis- decline and, if they find themselves falling, reverse their course. Unabridged 2009 faction, negativity restraint, diversity, assertive communication and anger control. (Harper Audio) 2007 (Skill path Publication) Available on CD. Catalog number 13322 (4 CDs 70 Min each) Available on CD. Catalog number 13288 (5 CDs 70 Min each)

16 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT HOW TO “LEAD” INSTEAD OF “MANAGE” HUG YOUR PEOPLE EMPLOYEES by Jack Mitchell by Brad Worthley In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy--and their profits booming. In Hug Your People, he elaborates on There are very few great leaders in this world because we train people to be man- his big secret: hiring, motivating and keeping your biggest asset, great employees! ager?. Managing is about process and leading is about people, so this session can help people make the transition to a leader. Brad Worthley, an internationally “Giving great personalized customer service has always been the foremost goal in acclaimed expert, will provide suggestions on how we can change our behavior just my family, but one thing we never lose sight of is that you can't possibly deliver great slightly, in order to impact the people we lead. Learn the skills that people like Jack service if you don't treat your own associates right.” So says Jack Mitchell, CEO of Welch and Lee Iacocca used to be successful in their roles as leaders throughout their his family's astoundingly successful chain of clothing stores. In Hug Your People, he careers. This session is targeted to anyone who supervises people. Some of the topics shares his secrets for creating happy employees, secrets as simple as they are revolu- covered will include: Your Time Managing Your Priorities Managing Your Behavior tionary. Unabridged. 2008 (Tantor) Managing Your Emotions Authenticity Differences Between Managers and Leaders. Available on CD. Catalog number 13306 (5 CDs 70 Min each) Unabridged. 2006 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT IN SEARCH OF EXCELLENCE HOW TO MANAGE PROJECTS, PRIORITIES & by Thomas J. Peters Lessons from America’s best-run companies. Thomas J. Peters, coauthor of “In DEADLINES Search of Excellence” discusses what is excellence? Which are America’s excellent by Greg Kirsch companies? Their 8 basic practices and breaking old habits. 1983 (Listen & Learn) This program will teach you how to create a winning game plan and set realistic, yet Available on CD. Catalog number 13218(1 CD 52 Min) challenging goals. You’ll also discover how to deal with people who want to derail Available On Demand on the TRL Audiobooks app. important projects, throw priorities out of whack or delay deadlines. 2000 (National Press Publications) MANAGEMENT Workbook available upon request. THE INNOVATOR’S DNA Available on CD. Catalog number 13089 (6 CDs 55 Min each) by Jeff Dyer, Hal Gregersen, and Clayton M. Christensen You can be as innovative and impactful — if you can change your behaviors to MANAGEMENT improve your creative impact. In The Innovator’s DNA the authors build on what we HOW TO MANAGE YOUR BOSS know about disruptive innovation to show how individuals can develop the skills Management is a two-way street. Learning to manage your boss will not only put you necessary to move progressively from idea to impact. By identifying behaviors of the in the drivers seat it can also attract the attention of bigger bosses and pave the way world’s best innovators — from leaders at Amazon and Apple to those at Google, for a move up the ladder. 2005 (National Seminars) Skype, and Virgin Group — the authors outline five discovery skills that distinguish Available on CD. Catalog number 13263 (1 CD 70 Min) innovative entrepreneurs and executives from ordinary managers: Associating, Ques- tioning, Observing, Networking, and Experimenting. Once you master these compe- MANAGEMENT tencies, the authors explain how you can generate ideas, collaborate with colleagues HOW TO MOTIVATE PEOPLE to implement them, and build innovation skills throughout your organization to sharpen its competitive edge. The Innovator’s DNA is an essential resource for indi- by Dr. David W. Merrill & Roger H. Reid viduals and teams who want to strengthen their innovative prowess. 2012 What gets in the way of motivation, capitalize on style, responsiveness, feedback, Unabridged. (Brilliance Audio) and providing the right climate. 1983 (Listen & Learn) Available on CD. Catalog number 13376(7 CDs 75 Min each) Available on CD. Catalog number 13304 (1 CD 45 Min) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT INSPIRE! WHAT GREAT LEADERS DO HOW TO SET PRIORITIES by Lance Secretan We all yearn to be inspired. Yet today, many people are drifting in organizations, by Dr. Alec Mackenzie teams and families that operate from a place of fear. Within the hearts of people The author of “The Time Trap” reviews establishing goals and objectives, how to everywhere, there is a yearning for something different. We are looking inward and pace yourself, getting better results, and proven time savers. 1983 (Listen & Learn) outward, and we are asking questions. Some of the answers are timeless - the world’s Available on CD. Catalog number 13244 (1 CD 51 Min) greatest leaders have known them all along. In this inspiring CD, Lance Secretan Available On Demand on the TRL Audiobooks app. identifies the seven essentials of authentic, truthful leadership that lead to extraordi- nary personal and professional effectiveness. 2004 (The Secretan Center) MANAGEMENT Available on CD. Catalog number 13415 (1 CD 62 Min) HOW TO STAND OUT AS A MANAGER OR SUPERVISOR MANAGEMENT by Skillpath INTELLIGENT LEADERSHIP People who know how to use their time get things done. People who know how to by John Mattone use their resources make things happen. These are people most sought after to In today's business environment, leaders at all levels are facing enormous challenges advance into supervision and management. They take it upon themselves to make when it comes to achieving and sustaining breakthrough operating results. Globaliza- themselves as valuable as they can be. These two audio presentations pinpoint the tion, economic change, more stringent regulation, and tougher governance make real- strategies and tactics you can use to become more productive on your own and in izing shareholder value increasingly difficult. Intelligent Leadership> is written for meetings. They will help you stand out as someone who is in control and in charge. leaders who want to become more effective, strategic, operationally focused, and bal- 2007 Unabridged. (Skillpath Publications) anced. It is for leaders who are striving to take control of their destiny and become Available on CD. Catalog number 13379 (2CDs 2 hours) the best they can be. In this groundbreaking audiobook, leadership coach John Mat- tone-recently named to the “guru radar” by the prestigious Thinkers50-taps into his MANAGEMENT years of experience working with high-achieving professionals to give listeners a HOW TO STOP PEOPLE FROM RUINING YOUR TEAM roadmap for developing and mastering their executive maturity. Supplying three unique tools-the Wheel of Leadership Success, Map of Leadership Maturity, and the by SkillPath Publications Leadership Enneagram-the audiobook helps listeners calibrate their abilities so they Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge can simultaneously focus on their strengths and address their weaknesses. The goal is and skill in five key areas that can power your management growth: quality, to improve key tactical competencies (such as critical and strategic thinking, deci- employee relationships, conflict, motivation and team effectiveness. 2007 (Skill sion-making, talent and team leadership, and communication) and integrate them path Publication) with equally important inner traits like values, character, and beliefs in order to Available on CD. Catalog number 13285 (5 CDs 70 Min each) achieve their leadership potential. Featuring best practices, authoritative research, practical assessments, and enlightening examples of both good and bad leadership, MANAGEMENT listeners are equipped with the knowledge, skills, and passion they need to become HOW TO SUPERVISE AND PRODUCE REAL RESULTS the leaders they were meant to be. Unabridged 2013 by SkillPath Available On Demand on the TRL Audiobooks app. Sharpen your skills along with human resource and management expert Adrian Ulsh as he guides you step by step through what it takes to be truly effective at supervising MANAGEMENT and managing in today’s workplace. These carefully designed tactics will help you THE INTUITIVE MANAGER produce the results you want through your people every time. Adrian describes and by Roy Rowan discusses his practical “how-to” concepts, and then you follow up with the Perfor- Time, Life, Fortune journalist relates surprising results based on decision making mance Action Plans, so that you completely understand how to apply the principles practices of top CEO’s and how “Management By Intuition” really pays off. 1986 he reveals. 2007 (Skillpath) (Listen USA) CD Workbook required. Available on CD. Catalog number 13342 (1 CD 40 Min) Available on CD. Catalog number 13150 (6 CDs 6 Hours, 45 Min.) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 17 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE INVISIBLE EMPLOYEE LEAD LIKE JESUS by Adrian Gostick & Chester Elton by Ken Blanchard, Bill Hybels, and Rick Warren A business fable packed with hard-won wisdom, The Invisible Employee follows a In this exclusive audiobook, three of today's top experts in Christian leadership share group of people who live and work together on a mysterious island. Managers learn insights from the life of Jesus.  2004 (Oasis Audio) how to combat one of the most common negative attitudes in business - that smart Available on CD. Catalog number 13011(4 CDs 90 Min each) employees keep their heads down and never do more than is asked. The Invisible Employee shows you how to bring out the hidden potential in your team and your MANAGEMENT business. 2006 (Tantor) THE LEADER IN YOU Available on CD. Catalog number 13159 (3 CDs 75 Min each) by Stuart R. Levine, and Michael A. Crom(Dale Carnegie and Associates) Available On Demand on the TRL Audiobooks app. Built on the fundamentals of human relationships to help you develop your own innate leadership skills and discover how to achieve goals and increase self-confi- MANAGEMENT dence, build trusting relationships, and become a team player. 1994 (Simon & IT’S NOT ABOUT THE COFFEE Schuster) by Howard Behar Available on CD. Catalog number 13257(2 CDs 45 Min each) Howard Behar is one of three top executives who have helped shape one of the most Available On Demand on the TRL Audiobooks app. recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, MANAGEMENT with his signature energy, smarts, high expectations, and belief in people, has become THE LEADER WHO HAD NO TITLE a symbol of the soul and candor of the Starbucks culture. In It's Not about the Coffee, Behar outlines his simple yet effective approach to success: focus on people over by Robin Sharma profits. Unabridged. 2007 Regardless of what you do within your organization and the current circumstances of your life, the single most important fact is that you have the power to show leader- Available On Demand on the TRL Audiobooks app. ship. Wherever you are in your career or life, you should always play to your peak MANAGEMENT abilities. This book shows you how to claim that staggering power, as well as trans- IT’S OUR SHIP form your life--and the world around you--in the process. (Unabridged) 2010 (Simon & Schuster) by Captain D. Michael Abrashoff Available on CD. Catalog number 13319 (6 CDs 65 Min each) In IT'S YOUR SHIP, published in 2002, Abrashoff recounted his extraordinary experi- ences on Benfold, and that has become a classic best-seller. Now, in his newest book MANAGEMENT IT'S OUR SHIP, the captain focuses on leadership, motivational, and management LEADERS AT ALL LEVELS insights and tips that he has learned – both from his time onboard Benfold as well as his by Ram Charan years addressing business and corporate audiences. 2008 (Hachette Audio) In “Leaders at All Levels” bestselling author Ram Charan shows how top companies Available on CD. Catalog number 13333(3 CDs 65 Min each) approach leadership development as a core competency, recognizing that an adapt- able leadership pool is a competitive advantage, and focusing their attention on MANAGEMENT bringing out the best in the leaders they have. 2006 (Hachette Audio) IT’S YOUR SHIP Available on CD. Catalog number 13165 (5 CDs 65 Min each) by Captain D. Michael Abrashoff Available On Demand on the TRL Audiobooks app. Other than the sobering fact that real lives are regularly at stake, running a navy ship is a lot like running a business: leaders of both must get the most out of their crews to MANAGEMENT operate at peak efficiency and complete the tasks at hand. As commander of the LEADERS EAT LAST highly acclaimed USS Benfold, Captain D. Michael Abrashoff irrefutably demon- by Simon Sinek strated how progressive management can succeed at sea; in It's Your Ship, he trans- Our biology hasn’t changed in fifty thousand years, but our environment certainly lates his methods into an approach that can also be applied by land-bound captains of has. Today’s workplaces tend to be full of cynicism, paranoia and self-interest. But commerce and industry. 2006 (Time Warner Audiobooks) the best organizations foster trust and cooperation because their leaders build what Available on CD. Catalog number 13161(3 CDs 75 Min each) Sinek calls a Circle of Safety that separates the security inside the team from the Available On Demand on the TRL Audiobooks app. challenges outside. The Circle of Safety leads to stable, adaptive, confident teams, where everyone feels they belong and all energies are devoted to facing the common MANAGEMENT enemy and seizing big opportunities. But without a Circle of Safety, we end up with KEEPING CLOSE TO YOUR CUSTOMER office politics, silos and runaway self-interest. And the whole organization suffers. by Robert H. Waterman, Jr., co author of “In Search of Excellence.” The biology is clear: when it matters most, leaders who are willing to eat last are Why the excellent companies have the advantage. Being fanatical about service, rewarded with deeply loyal colleagues who will stop at nothing to advance their quality and reliability. Listening and acting after the sale. The practice of Nichen- leader’s vision and their organization’s interests. It’s amazing how well it manship. Letting the customer develop your new products. 1985 (Listen USA) works.2013 Unabridged. (Brilliance Audio) Available on CD. Catalog number 13246 (1 CD 55 Min) Available on CD. Catalog number 13689 (7 CDs, 8 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE KEYS TO EMPOWERED LEADERSHIP LEADERSHIP by Mark Bowser by Rudolph Giuliani What is the difference between successful organizations and ones that fail? What is Writing in his familiar voice—a New Yorker's bluntness, leavened by his passion for the difference between the super achievers and the middle of the pack? The differ- ideas—Rudolph Giuliani demonstrates in Leadership how the leadership skills he practices can be employed successfully by anyone who has to run anything. After all, ence is one word: LEADERSHIP. In Mark Bowser program The Keys to Empowered Leadership, you will learn how to implement this difference maker into your life in until the September 11 attacks on the World Trade Center pushed him into an order to reach extraordinary results. Unabridged.2008 unwanted role in history, Giuliani was only months away from leaving office with a reputation as one of the most effective mayors New York had ever seen. 2002 Available On Demand on the TRL Audiobooks app. (Time Warner Audio) MANAGEMENT Available on CD. Catalog number 13141 (5 CDs 70 Min each) KNOW-HOW MANAGEMENT by Ram Charan LEADERSHIP 101 For well over four decades, Ram Charan has been learning in the most visceral way by John C. Maxwell the underlying reasons why leaders succeed and fail. As one of the most influential Drawing from John Maxwell's bestsellers Developing the Leader Within You, The 21 advisers to top management teams of leading companies around the world, he has Indispensable Qualities of a Leader, and Becoming a Person of Influence, Leadership had a front-row seat to observe the cause and effect of leadership practices and 101 explores the timeless principles that have become Dr. Maxwell's trademark style. behaviors. 2007 (Random House) In a concise, straightforward style, Maxwell focuses on essential and time-tested Available on CD. Catalog number 13182(8 CDs 70 Min each) qualities necessary for true leadership -- influence, integrity, attitude, vision, prob- Available On Demand on the TRL Audiobooks app. lem-solving, and self-discipline -- and guides readers through practical steps to develop true leadership in their lives and the lives of others.Unabridged 2009 MANAGEMENT Available On Demand on the TRL Audiobooks app. LEAD LIKE IKE by Geoff Loftus MANAGEMENT Who was the greatest CEO of the 20th century? A persuasive case can be made for LEADERSHIP AND SELF-DECEPTION General Dwight D. “Ike” Eisenhower, who undertook history’s most harrowing exec- by The Arbinger Institute utive assignment: Operation Overlord, the Allied invasion of Nazi-occupied Europe Through an entertaining and highly instructive story, this shows what self-deception on June 6, 1944. In Lead Like Ike, business journalist and communications guru is, how people get trapped in it, how it undermines relationships and organizational Geoff Loftus weaves a fly-on-the-wall narrative from Ike’s perspective as supreme achievement, and -most importantly- the surprising way to solve it. 2004 (The allied commander overseeing the Normandy invasion. Unabridged2010 (Oasis) Audio Partners) Available on CD. Catalog number 13340 (8 CDs 70 Min each) Available on CD. Catalog number 13177(4 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

18 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE LEADERSHIP CHALLENGE LEADERSHIP RULES by Warren Bennis, Ph.D. by Chris Widener How to think like an entrepreneur for effective leadership. Basic issues facing today’s Set deep in the heartland, this compelling business fable follows downcast protago- leaders. Using your leadership skills to bring out the best in others. 1985 (Listen USA) nist Mike Keller, who having been demoted at work and recently separated from his Available on CD. Catalog number 13242(1 CD 42 Min) wife, is forced to relocate to a rural factory town in Texas. There Mike encounters the Available On Demand on the TRL Audiobooks app. deep-rooted traditions of Texas high school football, and in the process learns every- thing business school didn't teach him about leadership from the most influential man MANAGEMENT in town-the local high school football coach. While the story takes place in the dusty THE LEADERSHIP CHALLENGE Texas plains, the book's leadership lessons can be applied to anyone's work life or by James M. Kouzes, and Barry Z. Posner personal circumstances no matter where they are rooted. Leadership rules in the When it was initially written in 1987, few could have predicted that The Leadership boardroom, in the classroom, and on the football field, and this engaging, accessible Challenge would become one of the best-selling leadership books of all time. Now, story will help everyone improve their ability to lead and make a difference in the faced with the new challenges of our unpredictable global business environment, Jim lives of their followers. Unabridged. 2010 Kouzes and Barry Posner--two of the country's premier leadership experts--have Available On Demand on the TRL Audiobooks app. completely revised and updated their classic book. While the content of leadership has not changed, the context has-and in some cases, changed dramatically. MANAGEMENT 2007 (Hachette Audio) LEADERSHIP SECRETS OF ATILLA THE HUN Available on CD. Catalog number 13162(10 CDs 70 Min each) by Wes Roberts This is the book you've heard about. The book that leaped to the top ranks of the best- MANAGEMENT seller lists. The book that's got the business world reading, thinking, and quoting. LEADERSHIP FROM THE INSIDE OUT This is the book that reveals the leadership secrets of Attila the Hun-the man who by Kevin Cashman centuries ago shaped an aimless band of mercenary tribal nomads into the undisputed In this rapidly transforming age of 24/7 connectivity and globalization, Cashman rulers of the ancient world, and who today offers us timeless lessons in win-directed, encourages listeners to strive, no longer for the fiction of “Balance,” but instead for take-charge management. Unabridged 2009 “Resilience Mastery.” He also incorporates some powerful new insights he and his Available On Demand on the TRL Audiobooks app. colleagues have acquired while helping thousands of leaders in more than 60 coun- tries apply his model to themselves and their organizations. In this up-to-date, tenth MANAGEMENT anniversary edition, Cashman goes deeper and broader, expanding his coaching LEADING CHANGE model to provide equal emphasis on building awareness, building commitment, and by John P. Kotter building practice. 2008. Unabridged. In Leading Change, Kotter identifies an eight-step process that every company must Available On Demand on the TRL Audiobooks app. go through to achieve its goal, and shows where and how people—good people— often derail. Emphasizing again and again the critical need for leadership to make MANAGEMENT change happen, Leading Change provides unprecedented access to our generation's LEADERSHIP GOLD business master and a positive role model for leaders to emulate.2007 (Macmillan by John C. Maxwell Audio) A leader among leaders, John Maxwell promised himself early in his career that he Available on CD. Catalog number 13262 (5 CDs 60 Min each) wouldn't write this book until he was sixty. And now it's finally here. Leadership Available On Demand on the TRL Audiobooks app. Gold took Maxwell a lifetime to write, and it delivers his most valuable lessons from forty years of leading. With his signature style, Maxwell comes alongside like a men- MANAGEMENT tor, candidly taking readers through what feels like a one-on-one leadership program. LEADING CHANGE! Leadership Gold offers the best of the best, the tried-and-true lessons that no one but Leading a team through periods of rapid change can be a leader’s toughest problem. Maxwell can share. 2008 (Thomas Nelson) Discover the secrets that leaders like Steve Jobs had to learn: that change managed Available on CD. Catalog number 13164 (3 CDs 70 Min each) correctly can result in massive quarterly growth in revenues and earnings while maintaining high morale and fiercely loyal employees. Explore the barriers to change MANAGEMENT and where they come from, and gather the tools to overcome the natural human resis- A LEADERSHIP KICK IN THE ASS tance to change. How you lead your team will shape the direction of your company in by Bill Treasurer the global economy of the twenty-first century. Every good leader knows that you The Leadership Challenge and Dean's Executive Fellow of Leadership, Leavey can learn from others—discover the top twelve reasons why organizational change School of Business, Santa Clara University. Even the best leaders—in fact, most of fails. (Blackstone Audio) the best leaders—start out as decidedly bad ones. And sooner or later they reach a Available On Demand on the TRL Audiobooks app. moment of reckoning that leadership expert Bill Treasurer calls the leadership kick in the ass. When it happens, it feels like it's all over. But Treasurer says that with the MANAGEMENT right attitude, that kick can be a new beginning. Based on his work with thousands of LEADING THE CHARGE leaders, this book reveals how to turn those ego-bruising events into the kind of by General Tony Zinni, and Tony Koltz transformative experiences that mark the paths of great leaders. As Steve Jobs Leading the Charge is a visionary leadership book that examines the trends that have famously said, “Getting fired was the best thing that ever happened to me.” This reshaped our world and the ways in which visionary leaders and organizations can book is a survival guide, coach, and morale booster to help you use that kick to move effectively respond. Tomorrow’s successful leaders—in all fields, including the mili- forward instead of fall down. If you succeed, the next place you get kicked might be tary, academia, politics, and business—must know how to create, operate, and thrive upstairs. 2017 Unabridged. in very fluid, flattened, and integrated structures that are remarkably different from Available On Demand on the TRL Audiobooks app. the traditional organizations we are used to seeing. 2009 (Tantor) Available on CD. Catalog number 13536 (8 CDs 70 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. LEADERSHIP MASTERY What is the difference between leadership skills and integrity? This program will MANAGEMENT make the difference as you try to create high performing teams. Propel your company LEADING THE PACK or group to the next level of performance with a clear understanding of what makes a What do you have in common with West Point graduates, NFL players, and Fortune passionate follower. What can you learn from a guy who people in over one hundred 500 CEOs? You too can learn effective leadership principles from two New York countries come to for advice? Just ask leadership greats like John Maxwell and mul- Times bestselling authors. John C. Maxwell will eloquently guide you on a journey tibillionaires, who have worked with Chris Widener to sharpen aspects of their game. through the five levels of relationships, capped with eight ways you can win with If you ever wished you could take time out to go to a leadership seminar, then take people. Brian Tracy’s leadership audio program offers proven ideas and strategies for home Leadership Mastery and enjoy one of America’s top motivators any time you setting standards of performance in your organization. These programs have been want—in the car, while on a run, or unwinding at home, you can power up your influ- used by major corporations, universities, and hundreds of the fastest growing busi- ence skills while maintaining your busy schedule. Do you have what it takes to nesses to inspire and train leaders on essential skills of leadership. Key takeaways become a top leader in your field?. include crafting an effective mission, creating relationships with teams, and earning Available On Demand on the TRL Audiobooks app. respect within your organization. Unabridged ©2012 MANAGEMENT Available On Demand on the TRL Audiobooks app. LEADERSHIP MASTERY COURSE MANAGEMENT by Dale Carnegie LEADING WITH KINDNESS Are you adequately rewarded for your efforts? If you answered “no” the skill of lead- by William F. Baker, and Michael O’Malley ership can help you. It can put you in total control of your life and make your dreams a reality. It can move your career onto the fast track and bring you high levels of pres- Leading with Kindness identifies six ingredients of kindness – compassion, integrity, tige. It can make you a powerful communicator with a vast influence over others. gratitude, authenticity, humility, and humor that are absolutely essential to powerful Plus, it can improve your relationships, your decision-making ability, and your peace leadership. This audiobook also points out obstacles to each of the six qualities, and of mind about the world and where it’s headed. 2001 (Nightingale-Conant) offers real-world, everyday management and leadership approaches that build and Workbook available upon request. demonstrate each one. Unabridged 2008 (Brilliance Audio) Available on CD. Catalog number 13065 (6 CDs 60 Min each) Available on CD. Catalog number 13282 (6 CDs 6 Hours, 40 Min.)

Audio CDs and On Demand 2018 Audiobooks 19 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT LEADING WITH PASSION MANAGEMENT CHALLENGES FOR THE 21ST by John J. Murphy CENTURY Effective, passionate leadership requires many things. In this audiobook, we cover by Peter F. Drucker ten essentials. Every manager, CEO, school administrator and principal should listen Peter F. Drucker discusses how the new paradigms of management have changed and to this audio. Effective, passionate leadership requires many things. In this audio- will continue to change our basic assumptions about the practices and principles of book, we break it down to 10 essential steps. Leaders are like magnets. Their mag- management. Forward-looking and forward-thinking, Management Challenges for netic field is invisible but is responsible for the most notable property of a magnet: a the 21st Century combines the broad knowledge, wide practical experience, profound force that pulls and attracts or repels. Which type of magnet are you? Learn the 10 insight, sharp analysis, and enlightened common sense that are the essence of essentials to inspiring others and you will find that not only are you performing better Drucker's writings and "landmarks of the managerial profession.©2001 has a leader, but your team is sharing your vision and following your lead to ultimate Available On Demand on the TRL Audiobooks app. success.Unabridged. 2013 Available On Demand on the TRL Audiobooks app. MANAGEMENT THE MANAGEMENT MYTH MANAGEMENT by Matthew Stewart LEARNING TO LEAD Fresh from Oxford with a degree in philosophy and no particular interest in business, Matthew Stewart might not have seemed a likely candidate to become a consultant. by Warren Bennis But soon he was telling veteran managers how to run their companies. In narrating Over his distinguished career Warren Bennis has shown that leaders are made, not his own ill-fated (and often hilarious) odyssey at a top-tier firm, Stewart turns the born. In Learning to Lead, written in partnership with management development consultant’s merciless, penetrating eye on the management industry itself. The Man- expert Joan Goldsmith, Bennis provides a program that will help managers transform agement Myth offers an insightful romp through the entire history of thinking about themselves into leaders. Using wise insights from the world's best leaders, helpful management, a withering critique of pseudoscience in management theory, and a self-assessments, and dozens of one-day skill-building exercises, Bennis and Gold- clear explanation of why the MBA usually amounts to so much BS—leading us smith show in Learning to Lead how to see beyond leadership myths and communi- through the wilderness of American business thought. Unabridged 2010 cate vision to others. With updates throughout, Learning to Lead is both a workbook Available On Demand on the TRL Audiobooks app. and a deeply considered treatise on the nature of leadership by two of its finest and most experienced practitioners-and teachers.Unabridged. 2010 MANAGEMENT Available On Demand on the TRL Audiobooks app. CD13306 MANAGERS AS MENTORS by Chip R. Bell MANAGEMENT Managers As Mentors is a rapid-fire read and a provocative guide to helping associ- LEFT BRAIN, RIGHT STUFF ates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. Chip Bell and Marshall Goldsmith place increased by Phil Rosenzweig emphasis on the mentor as a learning catalyst for the protégé rather than someone Left Brain, Right Stuff draws on a wealth of examples in order to propose a new par- who simply hands down knowledge—crucial for younger workers who prize growth adigm for decision making in synch with the way we have to operate in the real opportunities even more than prior generations and who tend to distrust hierarchy. world. Rosenzweig’s smart and perceptive analysis of research provides fresh, and This hands-on guide takes the mystery out of effective mentoring, teaching leaders to often surprising, insights on topics such as confidence and overconfidence, the uses be the kind of confident coaches integral to learning organizations. Unabridged. and limits of decision models, the illusion of control, expert performance and deliber- 2013 ate practice, competitive bidding and new venture management, and the true nature Available On Demand on the TRL Audiobooks app. of leadership. 2014 Unabridged. (Brilliance Audio) Available on CD. Catalog number 13688 (8 CDs, 9 Hours) MANAGEMENT MANAGERS, NOT MBAs MANAGEMENT by Henry Mintzberg LEGENDARY LEADERSHIP Thirty years ago, Mintzberg's bestseller “The Nature of Managerial Work sought to by Andrew Wood dispel the myths of the disconnected, overly analytical manager by observing a week Enhance your leadership skills by using examples of great leaders in history as you in the lives of five chief executives. In a sense, “Managers Not MBAs is the sequel, uncover the key traits that lead to greatness. 1998 (Personal Quest) delving as it does into current practice and the need for developing much better man- Available on CD. Catalog number 13063 (1 CD 36 Min) agers. The book examines what is wrong with both management education and man- agement itself, and how both could be changed. Mintzberg explores the concept of management as a practice blending craft (experience) with art (insight) and some sci- MANAGEMENT ence (analysis). Conventional education in this realm, he says, encourages a “calcu- LOVE ‘EM OR LOSE ‘EM lating” approach by overemphasizing the science, and a “heroic” approach by by Beverly Kaye and Sharon Jordan-Evans) overstressing the art. Mintzberg argues instead for training balanced, dedicated man- What can you do to keep your best employees? Listen up! If you manage even one agers who practice an “engaging” style, believing that their purpose is to leave person, this best-seller can teach you how to hire and keep talented people of any age behind stronger organizations, not just higher share prices. Unabridged 2005 and at any stage in their careers. 2005 (Audio Partners) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13009(4 CDs 65 Min each MANAGEMENT CD MANAGING FOR SALES RESULTS MANAGEMENT by Ron Marks MAKING IT HAPPEN Ron Marks offers proven strategies to increase productivity, motivate your team, by Bob Alexander develop effective compensation plans and hire smart instead of often. TAKE YOUR What qualities define a leader? How do individuals gain positions of leadership? The TEAM TO THE NEXT LEVEL! Ron Marks founded Results Seminars, based in former Director of Educational Services and Director of Sales for the Zig Ziglar Cor- Scottsdale, Arizona, 20 years ago. Results Seminars sponsors “state-of-the-art”, edu- poration, Bob has worked with scores of business and education leaders over the cational sales seminars across the United States and Canada. In the last 20 years, years. Concise and succinct, Bob Alexander provides a simple, practical solution to Results has trained more than 1,000,000 sales professionals and sales managers some serious challenges faced by leaders on a daily basis in all walks of life. Alexan- through its sponsored seminars. Ron has personally conducted workshops for hun- der believes that leaders cannot expect results from others if they are unwilling to dreds of different companies over the last 10 years. By combining his personal expe- produce results themselves. Leaders must set an example for others and maintain a rience in owning and managing a successful sales organization with the experience of critical matrix of leadership tools. 2004 (Zig Ziglar Corp) some of the most respected authors in the world today, Ron is able to “tailor make” Available on CD. Catalog number 13338 (4 CDs 4 Hours, 20 Min.) training programs that get results! 2007 Unabridged Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT MANAGEMENT 101 MANAGING MULTIPLE PRIORITIES Benefit from the perspectives of nine management experts and bestselling authors, by Jeff Davidson each with a unique viewpoint on becoming the most effective manager for your com- Do you have too many priorities competing for your time and attention both at work pany. With these perspectives on twenty-first century management, your team will and at home? When did life get so complicated? Increasingly, each of us finds our- get recognized and promoted by top management faster than ever before. High-per- selves juggling too many tasks with too little time or resources to get it all done. In forming teams with great morale do not happen by accident, nor are they the result of this insightful program, veteran professional speaker and author Jeff Davidson offers your charisma. It takes systems, processes, and the ability to motivate the team to new perspectives and techniques for you to manage all that's on your plate and still generate the mindset to go the extra mile for your company. With expert training, have a life for the rest of your day. Jeff discusses concepts such as calendar manage- your success is guaranteed in today's business climate of double digit quarterly earn- ment, delegation and abdication, plotting your path, killing two birds with one stone, ings growth, KPI management, and the soft skills of expert management. Like a man- and establishing a super “to-do” list. After listening to this session, you'll have a vari- agement retreat in a box, this program brings the collective expertise of a $100,000 ety of tools and techniques at your disposal for being more effective at handling the training seminar into the front seat of your car for about the price of a business lunch multiple tasks and projects that seem to mount up at a moment's notice.Adapted Adapted 2011 2010 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

20 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT MANAGING UNACCEPTABLE EMPLOYEE BEHAVIOR MBA POCKET SERIES by SkillPath GOING GLOBAL-Jeffrey H. Bergstrand., Ph.D. People pose challenges – to your authority, to your group’s stability and to your overall Learn the 25 keys to doing business on a global scale, including understanding inter- sense of job satisfaction. This title contains two audio programs that will boost your national markets, business ethics, export and import logistics, foreign exchange risks, confidence in dealing with truly difficult people and their behaviors. Each of these pre- hedging, and taxes and duties. 2002 (Listen & Live) sentations is a complete learning experience in itself. Together, they offer a specifically Available on CD. Catalog number 13181(2 CDs 1 Hour 45 Min.) focused set of strategies and techniques you can use immediately to start seeing Available On Demand on the TRL Audiobooks app. improvement in the ways people behave and treat each other. 2007 (Skillpath) Available on CD. Catalog number 13291 (2 CDs 50 Min each) MANAGEMENT MANAGEMENT MBA POCKET SERIES MANIFESTING CHANGE GROWING & MANAGING A BUSINESS-Kathleen R. Allen, Ph.D. Learn the keys in managing the growth of a business, including identifying your by Mike Dooley company’s competitive advantage, implementing a total quality strategy, hiring a In his most comprehensive and advanced work to date, Mike Dooley builds on the professional management team and creating a visionary growth-oriented corporate concepts of his New York Times bestseller Infinite Possibilities by taking us behind culture. 2000 (Listen & Live) the curtains of time and space, revealing how we got here, who we really are, and Available on CD. Catalog number 13084(2 CDs 90 Min each) how we can immediately begin effecting change in the world around us. Using his Available On Demand on the TRL Audiobooks app. revolutionary concept, the Matrix, to take the art of deliberate creation to the next level, Dooley guides us through the practice of choosing our desired end results with- MANAGEMENT out getting too attached to the details or messing with the “cursed hows”. 2010 MBA POCKET SERIES Unabridged. (Simon & Schuster) MANAGING INVESTMENT- Robert Taggart, Ph.D. Available on CD. Catalog number 13343 (6 CDs 65 Min each) Learn the 25 keys to selecting and managing outside investment, through mergers, MANAGEMENT acquisitions and project-specific financing, as well as R&D internal investment, for MARTIN LUTHER KING JR. ON LEADERSHIP long-term growth and expansion. 2002 (Listen & Live) by Donald T. Phillips Available on CD. Catalog number 13292(2 CDs 1 Hour 50 Min.) What does it mean to be a leader? Why do people listen to one voice and ignore Available On Demand on the TRL Audiobooks app. another? During the twentieth century, no American exhibited more powerful leader- ship skills than Martin Luther King, Jr. This audiobook examines the choices he MANAGEMENT made, the people he trusted, and the methods he used to turn a small crusade into a MBA POCKET SERIES movement – and change history forever. 1999 (Hachette Audio) ORGANIZING A COMPANY-S.J. Sklar, J.D., Joseph N. Bongiovanni, J.D. Available on CD. Catalog number 13336 (3 CDs 60 Min each) Learn the 25 keys to sole proprietorship, partnership, subchapter S and family owner- ship. 2002 (Listen & Live) MANAGEMENT Available on CD. Catalog number 13289(2 CDs 1 Hour 45 Min.) MASTERFUL LEADERSHIP Available On Demand on the TRL Audiobooks app. by Ken Blanchard, John Ortberg, Henry Blackaby, Bob Buford and more As a follow up to the success of Lead Like Jesus, Masterful Leadership features fur- MANAGEMENT ther teaching on the subject of Leadership featuring the likes of Ken Blanchard, John MBA POCKET SERIES Ortberg, Henry Blackaby, Bob Buford, and many others. 2005 (Oasis Audio) SALES & MARKETING-Michael A. Kamins, Ph.D. Available on CD. Catalog number 13012(5 CDs 70 Min each) Learn the 25 keys to build brand awareness, understand the secrets of advertising and Available On Demand on the TRL Audiobooks app. pricing strategies, and effectively integrate the Four P’s of marketing to enhance your MANAGEMENT company’s sales effort. 2000 (Listen & Live) MBA IN A BOOK Available on CD. Catalog number 13083(2 CDs 90 Min each) Available On Demand on the TRL Audiobooks app. by Joel Kurtzman Practical ideas from the best brains in Business! A sharp, jargon-free guide to the MANAGEMENT core curriculum of an MBA program, MBA in a Book shows how to master the big MENTORING 101 ideas of business and use them in a practical way to build and enhance career suc- by John C. Maxwell cess.”In the world of business, ideas matter.... Some of the sharpest minds in the business world give perceptive looks into innovation, marketing, finance, strategy, Drawing from many of John Maxwell’s bestsellers, this book explores the timeless principles that have become Dr. Maxwell’s trademark style. In a concise, straightfor- and leadership, providing stimulating, useful perspectives on these core top- ward voice, Maxwell focuses on essential and time-tested qualities necessary for ics.”Unabridged ©2012 developing mentoring relationships that make a difference in the lives of your col- Available On Demand on the TRL Audiobooks app. leagues and the life of your business. Unabridged. 2008 MANAGEMENT Available On Demand on the TRL Audiobooks app. MBA POCKET SERIES ANALYZING FINANCIAL STATEMENTS-Eric Press, Ph.D., CPA. MANAGEMENT Learn the keys to unlocking the powerful and useful information buried in corporate CD130122THE MINDFUL LEADER financial statements. 2000 (Listen & Live) by Michael Bunting Available on CD. Catalog number 13069 (2 CDs 90 Min each) Integrating proven mindfulness practices and world-class leadership theory, The Available On Demand on the TRL Audiobooks app. Mindful Leader is the essential guide for self-aware leadership. The book simplifies MANAGEMENT mindfulness principles and links them solidly to business benefits. It provides a prac- tically-grounded template for leaders to develop unprecedented levels of self aware- MBA POCKET SERIES ness, wellbeing and effectiveness. Mindfulness provides real, practical tools for self- THE BOARD OF DIRECTORS- Marianne Jennings, J.D. awareness, mental wellbeing, stress reduction and more. When practiced through a Learn the 25 keys to the role of the Board Of Directors, its power and liability, elec- leadership lens, it becomes much more than just another leadership guide. Mindful- tion and compensation, and the important points in helping to guide the Board’s pol- ness transforms leadership as a whole, delivering real, lasting change that transcends icy and strategy. 2008 (Listen & Live) typical leadership training. For a clear, concise framework of mindfulness at work, Available on CD. Catalog number 13295(2 CDs 1 Hour 50 Min.) The Mindful Leader is the ideal guide for those serious about effective, sustainable Available On Demand on the TRL Audiobooks app. leadership. Brilliance Audio. Unabridged 2016 MANAGEMENT Available on CD. Catalog number 13392 (1MP3- CDs 7 hours) MBA POCKET SERIES MANAGEMENT BUSINESS FINANCING- Dileep Rao, Ph.D., Richard Cardozo, Ph.D CD13012 THE MOST EXCELLENT WAY TO LEAD Learn the 25 keys to finding and securing the funds to launch a business and maintain its growth, including whether to go public, and if so, when. 2002 (Listen & Live) by Perry Noble Available on CD. Catalog number 13293(2 CDs 1 Hour 45 Min.) Speakers often use the words vision, boldness, and influence to describe the charac- Available On Demand on the TRL Audiobooks app. teristics of effective leaders. Perry Noble, in The Most Excellent Way to Lead, makes the case that the heart of great leadership lies elsewhere. Perry, despite “winning” the MANAGEMENT label “least likely to succeed” in high school, beat the odds against him. Today, he MBA POCKET SERIES inspires thirty-five thousand people every weekend to live for something greater than BUSINESS PLANNING-Edward E. Williams, Ph.D., James R. Thompson, themselves. He credits this achievement to the leadership principles he has learned Ph.D., H. Albert Napier, Ph.D. from the Bible. Surprisingly, the essence of leadership that produces genuine growth Learn the 25 keys to a great business plan, including writing the company’s mission, is buried in a Bible chapter often read at weddings. In this groundbreaking book, identifying market opportunities, calculating appropriate financial ratios and project- Perry walks us through that leadership chapter, describing the fifteen qualities of an ing growth rates that will help guide your company’s expansion and attract necessary inspirational leader. Whether you are an entrepreneur or a new parent, this book will financing. 2000 (Listen & Live) encourage you to see every opportunity in life as a chance to lead in the “most excel- Available on CD. Catalog number 13085(2 CDs 60 Min each) lent way.” Oasis Audio. Unabridged 2016 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 21 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT CD13012 2MOVE YOUR BUS THE ONE THING THAT YOU NEED TO KNOW by Ron Clark by Marcus Buckingham Teamwork is crucial to the success of any business, and as acclaimed author and Great managing, great leading, and career success -- Buckingham draws on a wealth NEW speaker Ron Clark illustrates, the members of any team are the key to unlocking suc- of examples to reveal the single controlling insight that lies at the heart of each. cess. Imagine a company as a bus filled with people who either help or hinder a 2005 (Simon & Schuster) team’s ability to move it forward: drivers (who steer the organization), runners (who Available on CD. Catalog number 13019 (4 CDs 60 Min each) consistently go above and beyond for the good of the organization), joggers (who do MANAGEMENT their jobs without pushing themselves), walkers (who are just getting pulled along), and riders (who hinder success and drag the team down). It’s the team leader’s job to ONWARD recognize how members fall into these categories, encourage them to keep the “bus” by Howard Schultz moving by working together, and know when it’s time to kick the riders off. In the In 2008, Howard Schultz, the president and chairman of Starbucks, made the unprec- tradition of Who Moved My Cheese? and Fish!, Move Your Bus is an accessible and edented decision to return as CEO, eight years after he stepped down from daily uplifting business parable that illustrates Clark’s expert strategies to maximize the oversight of the company to become chairman. Concerned that Starbucks had lost its performance of each member of a team. These easy to implement techniques will way, Schultz was determined to help it return to its core values and restore not only inspire employees and team leaders alike to work harder and smarter and drive the its financial health, but also its soul. In Onward, he shares the remarkable story of the organization to succeed. Simon & Schuster. Unabridged 2015 company's ongoing transformation under his leadership, revealing how, during one of Available on CD. Catalog number 13397 (4 CDs, 4.5 hours) the most tumultuous economic times in history, Starbucks again achieved profitabil- Available On Demand on the TRL Audiobooks app. ity and sustainability without sacrificing humanity. 2011 Unabridged. (High- Bridge) MANAGEMENT Available on CD. Catalog number 13365(10 CDs 75 Min each) THE NECESSARY REVOLUTION Available On Demand on the TRL Audiobooks app. by Peter Senge MANAGEMENT A revolution is underway in today’s organizations. As Peter Senge and his co-authors OPEN LEADERSHIP reveal in The Necessary Revolution, companies around the world are boldly leading by Charlene Li the change from dead-end “business as usual” tactics to transformative strategies that An essential guide for leaders who want to use social media to be “open” while main- are essential for creating a flourishing, sustainable world. There is a long way to go, taining control.”Be Open, Be Transparent, Be Authentic” are the current leadership but the era of denial has ended. Today’s most innovative leaders are recognizing that mantras-but companies often push back. Business is premised on the concept of con- for the sake of our companies and our world, we must implement revolutionary—not trol and yet the new world order demands openness-leaders do not know how to be just incremental—changes in the way we live and work2008 (Random House) open and be in control. This must-have resource will help the modern leader under- Available on CD. Catalog number 13414 (5 CDs 75 Min each) stand how to lead in the new open world-where blogging, twittering, facebooking, Available On Demand on the TRL Audiobooks app. and digging are becoming the norm. the author lays out the steps that leaders must MANAGEMENT take to transform their organizations and themselves into being “open” -and exactly ON BECOMING A LEADER what that will mean. In easy-to-understand language, this audio book will help lead- ers orient themselves to social networking and other technological advances. by Warren Bennis Unabridged. 2010 For many years, Warren Bennis has persuasively argued that leaders are not born— Available On Demand on the TRL Audiobooks app. they are made. And for countless readers, On Becoming a Leader has served as a bea- con of insight, delving into the qualities that define leadership, the people who exem- MANAGEMENT plify it, and the strategies that anyone can apply to achieve it. In a world increasingly CD13346 OPENING DOORS TO TEAMWORK AND defined by turbulence and uncertainty, the call to leadership is more urgent than ever. COLLABORATION Featuring a provocative new epilogue on the challenges and opportunities facing by Judith H. Katz leaders today, this new edition will inspire the next generation and guide us into the Organizations are only as productive as the interactions that take place between indi- future. Unabridged. 2010 viduals, teams, and divisions. This audiobook is a short, engaging guide for dramati- Available On Demand on the TRL Audiobooks app. cally improving the quality of these interactions.The four “keys” that Judith Katz and MANAGEMENT Frederick Miller provide offer a framework and a common language for creating an open, honest, and supportive workplace, one where people aren’t afraid to speak up THE ONE MINUTE APOLOGY and where everyone feels respected.The four keys are: Lean into Discomfort—Be by Ken Blanchard and Margret McBride willing to move beyond your comfort zone and help create an environment in which The One Minute Apology tells the story of a Young Man who wants to help his men- others feel the same way. Listen as an Ally—Try to find ways you can support fellow tor, a company president, face and deal with some crucial mistakes he has made. For employees’ ideas. Share Your Intent and Intensity—Make it crystal clear how com- advice, the Young Man turns to a family friend, the One Minute Manager. Over an mitted you feel to any idea you raise. Share Street Corners—Your perspective (your enlightening few days he discovers what it truly means to apologize effectively when corner) is only one point of view. Actively encourage people from other “corners” to we have done something wrong. Through this parable, Ken Blanchard and Margret offer their perspectives. 2013 Unabridged McBride teach readers step-by-step how to accept responsibility for their errors and Available On Demand on the TRL Audiobooks app. deal with the cause of the damage while maintaining a genuine sense of integrity. Unabridged. 2003 (Harper-Collins) MANAGEMENT Available on CD. Catalog number 13196 (2 CDs 60 Min each) THE ORANGE REVOLUTION by Adrian Gostick & Chester Elton MANAGEMENT From New York Times bestselling authors and renowned leadership consultants THE ONE MINUTE MANAGER Adrian Gostick and Chester Elton comes a groundbreaking guide to building high- with Kenneth Blanchard, Ph.D., & Spencer Johnson, M.D. performance teams. Using a wealth of specific stories from the breakthrough teams This discussion with the author covers “One Minute Management” secrets, why they studied, they reveal in detail how these teams operate and how managers can they’re so effective, and how you can be a “One Minute Manager.” 1994 (Simon & transform their own teams into such high performers by fostering: Stronger clarity of Schuster) goals, Greater trust among team members, More open and honest dialogue, Stronger Available on CD. Catalog number 13199 (2 CDs 40 Min each) accountability for all team members, Purpose-based recognition of team members’ contributions The remarkable stories they tell about these teams in action provide a MANAGEMENT simple and powerful step-by-step guide to taking your team to the breakthrough THE ONE MINUTE NEGOTIATOR level, igniting the passion and vision to bring about an Orange Revolution. by Don Hutson and George Lucas (Unabridged) 2010 (Tantor Audio) Negotiation impacts every aspect of our lives, from the deals we strike on the job, to Available on CD. Catalog number 13316 (6 CDs 70 Min each) our relationships with family members and neighbors, to the transactions we make as Available On Demand on the TRL Audiobooks app. customers. Yet most people do anything they can to avoid negotiating - it makes them MANAGEMENT uncomfortable, nervous, even frightened. This plague of negotiaphobia is what Don THE ORGANIZED EXECUTIVE Hutson and George Lucas are here to remedy. Hutson and Lucas tell the tale of Jay by Stephanie Winston Baxter, who sells more than anyone else in his company but finds himself in trouble The author of "Getting Organized" now updates "The Organized Executive" to because his profit margins are so slim - he's giving too much away to close the deal. reflect changes in technology--email, the Internet, palm pilots, and a host of other 2010 Unabridged.(Simon & Schuster) gadgets--as she reveals the best ways to analyze organization needs, optimize perfor- Available on CD. Catalog number 13344 (3 CDs 50 Min each) mance, combat procrastination, and increase productivity2000 (Simon & Schus- MANAGEMENT ter) ONE SMALL STEP CAN CHANGE YOUR LIFE Available On Demand on the TRL Audiobooks app. by Dr. Robert Maurer MANAGEMENT In One Small Step Can Change Your Life: The Kaizen Way to Success, author, psy- ORGANIZATION FROM THE INSIDE OUT chologist, and world-renowned kaizen expert Dr. Robert Maurer introduces you to by Julie Morgenstern this simple yet extremely powerful transformation technique and gives you a step-by- Learn how to design a unique organizing plan based on your individual goals, natural step system for using it to achieve big and small changes in your life, with a speed habits, and psychological needs. This plan will work with your personality rather and ease that will astonish you. 2006 (Nightingale-Conant) than against it. 2000 (Simon & Schuster) Available on CD. Catalog number 13259 (8 CDs 65 Min each) Available on CD. Catalog number 13366 (2 CDs 60 Min each)

22 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT OUR ICEBERG IS MELTING POISE, POWER AND PIZAZZ by John Kotter by Stan Munslow Most of the denizens of the Antarctic penguin colony sneer at Fred, the quiet but If you're in business and you give talks lacking in confidence, expertise, or charisma, observant scout who detects worrying signs that their home, an iceberg, is melting. then you’re not persuading, you’re not inspiring, you’re not selling. The bottom line Fred must cleverly convince and enlist key players, such as Louis, the head penguin; is, bad talks are bad for business, not to mention your own prospects for success. Alice, the number two bird; the intractable weather expert, NoNo; and a passel of Read by the author, Poise, Power & Pizazz is an information- and inspiration- school-age penguins, if he is to save the colony. Their delightfully told journey illu- packed program that will give anyone in business the skills, backbone, and stage- minates in an unforgettable way how to manage the necessary change that surrounds smarts they need to give talks and presentations that deliver!Unabridged ©2008 us all. Simple explanatory material following the fable enhances the lasting value of Available On Demand on the TRL Audiobooks app. these lessons. Our Iceberg is Melting is at once charming, accessible and profound- treat for virtually any listener. 2007 (Audio Renaissance) MANAGEMENT Available on CD. Catalog number 13008 (2 CDs 60 Min each) CD40365 POSITIVE LEADERSHIP Available On Demand on the TRL Audiobooks app. by Kim Cameron Positive Leadership shows how to reach beyond ordinary success to achieve extraor- MANAGEMENT dinary effectiveness, spectacular results, and what Kim Cameron calls “positively THE OZ ACCOUNTABILITY POWER PACK deviant performance”--performance far above the norm. Cameron shows that to go by Roger Connors, Tom Smith, and Craig Hickman from successful to exceptional, leaders must learn how to create a profoundly posi- What are the core principles that make a company successful, able not only to com- tive environment in the workplace. They must build on strengths rather than simply pete in the 21st Century, but also alter it's corporate culture to achieve new levels of focus on weaknesses; foster positive emotions like compassion, optimism, gratitude, professional and personal accountability and success? How can a company, and forgiveness; encourage mutually supportive relationships at all levels; and pro- entrenched in obsolete and even destructive cultural patterns achieve a competitive vide employees with a deep sense of meaning and purpose. Cameron describes four advantage through potent new ways of being and doing? Using metaphors from The specific positive leadership strategies, lays out a proven process for implementing Wizard Of Oz, the authors convey these principles through mastery of thoughts, feel- them, and includes a self-assessment instrument and a guide to assist leaders in the ings, actions, and results. They also introduce a step-by-step model that enables peo- implementation process. Unabridged.2012 ple at any level of the organization to take action to alter the culture's belief system in Available On Demand on the TRL Audiobooks app. order to produce the desired excellence. Includes the best-selling book The Oz Prin- ciple and Journey to The Emerald City. 2003 (Oasis Audio) MANAGEMENT Workbook available on request. PRIMAL LEADERSHIP Available on CD. Catalog number 13014 (5 CDs 70 Min each) by Daniel Goleman, Richard Boyatzis, Annie McKee Goleman teams with Richard Boyatzis and Annie McKee, experts on emotional intel- MANAGEMENT ligence research, to explore the consequences of emotional intelligence for leaders CD13013 THE OZ PRINCIPLE and organizations. The authors argue that a leader’s emotions are contagious, and by Roger Connors, Tom Smith, and Craig Hickman must resonate energy and enthusiasm if an organization is to thrive. Abridged. 2002 The Oz Principle identifies the core reasons the struggling companies flounder while (Audio Renaissance) successful organizations enjoy renewed vitality. Using metaphors from the Wizard Available on CD. Catalog number 13138(3 CDs 60 Min each) Of Oz, the authors convey the principles of personal and corporate accountability Available On Demand on the TRL Audiobooks app. through mastery of thoughts, feelings, actions, and results, people are learning to move their organizations to ever greater heights. Abridged. 2010 MANAGEMENT Available On Demand on the TRL Audiobooks app. THE PROGRESS PRINCIPLE by Teresa Amabile, Steven Kramer MANAGEMENT What really sets the best managers above the rest? It’s their power to build a cadre of CD13013 THE OZ PRINCIPLE employees who have great inner work lives—consistently positive emotions; strong by Roger Connors, Tom Smith, and Craig Hickman motivation; and favorable perceptions of the organization, their work, and their col- The Oz Principle identifies the core reasons the struggling companies flounder while leagues. The worst managers undermine inner work life, often unwittingly. As Teresa successful organizations enjoy renewed vitality. Using metaphors from the Wizard Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane Of Oz, the authors convey the principles of personal and corporate accountability workday events can make or break employees’ inner work lives. But it’s forward through mastery of thoughts, feelings, actions, and results, people are learning to momentum in meaningful work—progress—that creates the best inner work lives. move their organizations to ever greater heights. Unabridged. 2010 Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees Available On Demand on the TRL Audiobooks app. in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day. The book shows how to remove obstacles to progress, MANAGEMENT including meaningless tasks and toxic relationships. It also explains how to activate A PASSION FOR LEADERSHIP two forces that enable progress: (1) catalysts—events that directly facilitate project work, such as clear goals and autonomy—and (2) nourishers—interpersonal events by Robert M. Gates that uplift workers, including encouragement and demonstrations of respect and col- Across the realms of civic and private enterprise alike, bureaucracies vitally impact legiality. Brimming with honest examples from the companies studied, The Progress our security, freedoms, and everyday life. With so much at stake, competence, effi- Principle equips aspiring and seasoned leaders alike with the insights they need to ciency, and fiscal prudence are essential, yet Americans know these institutions fall maximize their people’s performance. 2012 Unabridged. (Brilliance Audio) short. Many despair that they are too big and too hard to reform. Robert Gates dis- Available on CD. Catalog number 13685 (6 CDs 75 Min each) agrees. Having led change successfully at three monumental organizations—the CIA, Texas A&M University, and the Department of Defense—he offers us the ulti- MANAGEMENT mate insider’s look at how major bureaus, organizations, and companies can be trans- PUTTING THE ONE MINUTE MANAGER TO WORK formed, which is by turns heartening and inspiring and always instructive. 2016 by Ken Blanchard, Ph.D. and Robert Lorber, Ph.D Unabridged. (Penguin Audio) With more than two million hardcover copies in print, The One Minute Manager is Available on CD. Catalog number 13388 (7 CDs, 7 Hours) one of the most successful management audio programs ever published. Now, the Available On Demand on the TRL Audiobooks app. bestselling team of Blanchard and Lorber bring you the ever-timely strategies of One MANAGEMENT Minute Management in Putting the One Minute Manager to Work -- an indispensable success tool for any manager striving to get the most from his or her people. 1995 PEAK PERFORMERS IN BUSINESS (Simon & Schuster) by Charles Garfield, Ph.D. Available on CD. Catalog number 13347 (1 CD 50 Min) The key elements for identifying, assessing and training yourself and others to stretch Available On Demand on the TRL Audiobooks app. for peak performance in business and beyond. 1986 (Listen USA) Available on CD. Catalog number 13315 (1 CD 53 Min) MANAGEMENT Available On Demand on the TRL Audiobooks app. RATE YOURSELF AS A MANAGER by Roger Fritz, Ph.D. MANAGEMENT Ways to access your strengths and weaknesses. Changing skills as your people PERSUADABLE advance. 1985 (Listen & Learn) by Al Pittampalli Available on CD. Catalog number 13323 (1 CD 52 Min) In Persuadable, you’ll learn how Ray Dalio became the most successful hedge fund Available On Demand on the TRL Audiobooks app. manager in the world by strategically curbing confidence. How Alan Mullaly saved Ford Motor Company, not by staying the course, but by continually changing course. MANAGEMENT How one Nobel Prize-winning scientist discovered the cause of ulcers by bravely RAVING FANS doubting his own entrenched beliefs. Pittampalli doesn’t just explain why you should by Ken Blanchard, Sheldon Bowles be persuadable. Distilling cutting edge research from cognitive and social psychol- For those who wish to improve their business, here is a fresh and innovative look at ogy, he shows you precisely how, Persuadable is an invaluable guide for today’s data- customer service - the most important element in creating a successful business in the driven, results-oriented leader. 2016 Unabridged. (Harper Audio) 90’s. 1993 (Random House) Available on CD. Catalog number 13389 (6 CDs, 7 Hours) Available on CD. Catalog number 13236 (2 CDs 45 Min each)

Audio CDs and On Demand 2018 Audiobooks 23 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT RED TEAM THE SECRET by Micah Zenko by Ken Blanchard In Red Team, national security expert Micah Zenko provides an in-depth investiga- The Secret, Debbie, a struggling leader finds herself about to lose her job due to poor tion into the work of red teams, revealing the best practices, most common pitfalls, performance. In a desperate attempt to save her career, she enrolls in a new mentor- and most effective applications of these modern-day Devil’s Advocates. The best ing program offered by her company. Much to her surprise, Debbie finds her mentor practices of red teaming can be applied to the CIA, NYPD, or a pharmaceutical com- is the president of the company (Jeff Brown). Debbie decides that all she needs is the pany, and executed correctly they can yield impressive results: red teams give busi- answer to one question, 'What is the secret of great leaders?' Over the next 18 months nesses an edge over their competition, poke holes in vital intelligence estimates, and Jeff explains to Debbie that the secret is rooted in an attitude. He tells her that she troubleshoot dangerous military missions long before boots are on the ground. Essen- must be willing to become a serving leader rather than a self-serving leader. The tial reading for business leaders and policy makers alike, Red Team will revolution- secret is that all great leaders Serve. The story unfolds as Debbie learns and applies ize the way organizations think about, exploit, compensate for, and correct their each of these imperatives with her team. As a result, Debbie's team goes from worst institutional strengths and weaknesses. 2015 Unabridged. (Brilliance Audio) to first. They become the highest performing team within the company. In the end, Available on CD. Catalog number 13387(9 CDs, 11 Hours) Debbie understood that all the changes and improvements were the result of the MANAGEMENT choices she made as a leader. She realized that to Serve is a choice. Debbie decided REINVENTORS once and for all, she would no longer be a self-serving leader, she would be a serving leader! Unabridged.2009 by Jason Jennings Available On Demand on the TRL Audiobooks app. For most businesses, success is fleeting. There are only two real choices: stick with the status quo until things inevitably decline, or continuously change to stay vital. But how? Jason Jennings and his researchers screened 22,000 companies around the MANAGEMENT world that had been cited as great examples of reinvention. They selected the best, THE SCORE TAKES CARE OF ITSELF verified their success, interviewed their leaders, and learned how they pursue never- by Bill Walsh ending radical change. The featured companies include: Starbucks-which turned Bill Walsh is a towering figure in the history of the NFL. His advanced leadership itself around by making tons of small bets on new ideas. Fresher store designs, better transformed the San Francisco 49ers from the worst franchise in sports to a legendary food products, and free Wi-Fi were a few of the results. Apollo Tyres-which launched dynasty. In the process, he changed the way football is played. Prior to his death, the Apollo Academy to train everyone and reinvented how it finds, keeps, and grows Walsh granted a series of exclusive interviews to bestselling author Steve Jamison. people. It went from five hundred million to two billion in annual sales in only a few These became his ultimate lecture on leadership.Additional insights and perspective years. Arrow Electronics-which found success by solving problems that drove its are provided by Hall of Fame quarterback Joe Montana and others. Bill Walsh taught customers crazy and has become a twenty-billion-dollar electronics giant by shifting that the requirements of successful leadership are the same whether you run an NFL its focus from selling commodities to custom tailoring solutions. If you're ready to franchise, a fortune 500 company, or a hardware store with 12 employees. These final toss same old, same old out the door, The Reinventors will become your road map to words of 'wisdom by Walsh' will inspire, inform, and enlighten leaders in all profes- successfully pursuing continuous change. It will help your company stay relevant for sions. 2009 Unabridged. (Tantor) years to come.©2012 Available on CD. Catalog number 13690(1 MP3- CD, 11 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT REINVENTING WORK MANAGEMENT by Tom Peters 2THE SERVANT Peters challenges us, to undertake nothing less than a complete reinvention of work: by James C. Hunter how we think about it, how we bring ourselves to it, how we do it. You will be In this absorbing tale, you watch the timeless principles of servant leadership unfold equipped to reinvent yourself to keep pace with the reinvention of work itself-which NEW through the story of John Daily, a businessman whose outwardly successful life is will be one of the principal hallmarks of life in the new century. 2000 (Harper-Col- spiraling out of control. He is failing miserably in each of his leadership roles as boss, lins) husband, father, and coach. To get his life back on track, he reluctantly attends a Available on CD. Catalog number 13351(5 CDs 6 Hours, 45 Min.) weeklong leadership retreat at a remote Benedictine monastery. To John's surprise, MANAGEMENT the monk leading the seminar is a former business executive and Wall Street legend. THE RIDDLE Taking John under his wing, the monk guides him to a realization that is simple yet profound: The true foundation of leadership is not power, but authority, which is built by Andrew Razeghi upon relationships, love, service, and sacrifice. Along with John, you will learn that Andrew Razeghi examines the precursors to creative insight and offers clear-cut the principles in this book are neither new nor complex. They don't demand special methods for making “Eureka moments” routine practice rather than lucky accidents. talents; they are simply based on strengthening the bonds of respect, responsibility, Combining the latest scientific research, interviews with current innovators, and and caring with the people around you. The Servant's message can be applied by any- studies of history’s most creative minds, he dissects the creative process and presents one, anywhere—at home or at work. 1998(Simon & Schuster) a practical approach for inspiring innovation. The Riddle illustrates how replicating these precursors - curiosity, constraints, connections, conventions, and codes - can Available On Demand on the TRL Audiobooks app. increase your odds of success at innovation. Unabridged.2008 (Brilliance Audio) Available on CD. Catalog number 13503 (7 CDs 7 Hours, 45 Min.) MANAGEMENT THE SERVANT LEADERSHIP TRAINING MANAGEMENT RIDING THE WINDS OF CHANGE by James C. Hunter by F. G. “Buck” Rodgers This acclaimed author teaches you immediate, practical techniques for applying the Identify the forces of change; take control and lead! One person can make a differ- revolutionary principles of servant leadership to your working or personal life. 2006 (McGraw-Hill Audio) ence. 1985 (Listen USA) Available on CD. Catalog number 13247 (1 CD 44 Min) Available on CD. Catalog number 13090(4 CDs 4 Hours, 16 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE RIGHT FIGHT SILOS, POLITICS AND TURF WARS by Saj-Nicole Joni & Damon Beyer by Patrick Lencioni In an age when corporate executives are focused on smoothing out differences and achieving consensus, Saj-Nicole Joni and Damon Beyer contend that happy workers “Silos” are organizations’ vertical structures—but the word has become synonymous aren't always productive; they often become prone to boredom and complacency. with barriers to workplace effectiveness and connotes deep political infighting. Like While organizational harmony and strategic alignment are important, the health and his other fables, SILOS, POLITICS, & TURF WARS is fiction in realistic form, well-being of organizations also depend on carefully constructed and constructive involving not one, but three organizations, all struggling to eliminate their silos and conflict. 2010 Unabridged (Tantor) bridge a sense of alignment back in place.2006 (Audio Renaissance) Available on CD. Catalog number 13346 (5 CDs 70 Min each) Available on CD. Catalog number 13265 (4 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT SATISFIED CUSTOMERS TELL 3 FRIENDS, ANGRY SIMPLE ART OF GREATNESS CUSTOMERS TELL 3,000 by James X. Mullen by Pete Blackshaw Through what interactive marketing expert Pete Blackshaw calls “consumer-gener- In The Simple Art of Greatness, Mullen explains how managers who are willing to ated media” -- blogs, social networking pages, message boards, product review sites - re-think their approach to power and control can transform their company into a vital, - even a single disgruntled customer can broadcast his complaints to an audience of enthusiastic, more productive place to work. Using ideas adapted from his favorite millions. Blackshaw shows managers, marketers, and business leaders how to estab- philosopher Aristotle, Mullen outlines the management principles that have helped lish and maintain credibility for their brand by being authentic, listening and him build one of the country's most respected advertising agencies—principles that responding to customers, and forming relationships built on openness, transparency, can help managers unleash the hidden potential of employees in any company, and and trust.2008 (Tantor Media) provide the key to living an intelligent, responsible life outside the office as Available on CD. Catalog number 13677(5 CDs 65 Min each) well.Unabridged Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

24 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE SMALL B!G SQUAWK! by Steve J. Martin, Noah J. Goldstein, and Robert B. Cialdini by Travis Bradberry, Ph.D. At some point today you will have to influence or persuade someone - your boss, a Unfortunately, we've all been there. You and your team are facing a problem. Yet co-worker, a customer, client, spouse, your kids, or even your friends. What is the rather than working with you to come up with a solution, your manager swoops in smallest change you can make to your request, proposal or situation that will lead to squawking like a seagull, dumps orders riddled with formulaic advice, then takes off, the biggest difference in the outcome? In The small BIG, three heavyweights from leaving everyone else to clean up the mess. Or - let's be honest - there's been a time the world of persuasion science and practice -- Steve Martin, Noah Goldstein and (or two) when all of us have been guilty of this very behavior. The truth is, seagull Robert Cialdini -- describe how, in today's information overloaded and stimulation managers live in every workplace - but it doesn't have to be that way.Unabridged saturated world, increasingly it is the small changes that you make that lead to the 2008 (Tantor) biggest differences. 2014 Unabridged (Tantor) Available on CD. Catalog number 13307 (2 CDs 75 Min each) Available on CD. Catalog number 13386(MP3 1 CD, 8 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT STANDOUT MANAGEMENT by Marcus Buckingham CD13012THE SMART SWARM Why do some people achieve far more than others? We all get the same twenty-four by Peter Miller Standout, the revolutionary audiobook and online assessment tool from Marcus In a world where speed and flexibility are valued more than ever, leaders from the Buckingham, is the result of extensive research, statistical testing, and analysis of the corporate boardroom to the military are looking for answers from seemingly unlikely world’s top performers. It will unveil your top two Strength Roles and offers sharp, experts-the ones in the grass, in the air, in the lakes, and in the woods. In this innova- practical ideas that professionals and managers in any organization can use to find tive audio book, veteran National Geographic editor Peter Miller explains the basic their edge and win at work. PDF includes Strength Assessment Test. 2011 principles of smart swarms- self-organization, diversity of knowledge, indirect col- Unabridged. (Oasis Audio) laboration, and adaptive mimicking-to show how swarm species such as ants, bees, Available on CD. Catalog number 13687 (4 CDs, 5 Hours) and fish can teach us to tackle some of the most complex conundrums in business, Available On Demand on the TRL Audiobooks app. politics, and technology. By studying ant colonies' simple governing rules, computer MANAGEMENT scientists have written programs to streamline factory processes, telephone networks, and truck routes. Termites have inspired climate control solutions, and the U.S. mili- THE STARBUCKS EXPERIENCE tary is developing a team of robots that behaves like a school of fish. Groups in by Joseph A. Michelli nature are the real specialists because they've evolved strategies over millions of How did Starbucks turn a cup of coffee into a worldwide business phenomenon? years to cope with uncertainty, complexity, and change-the same challenges that With unique access to Starbucks personnel and resources, Joseph Michelli isolated make our lives and businesses difficult today. Leading scientists in fields from biol- the 5 key leadership principles that transformed an ordinary idea into an extraordi- ogy to physics, social psychology, and business management are all studying smart nary experience. 2007 (McGraw-Hill Audio) swarms to unlock their secrets, and Peter Miller takes us on a lively tour to show us Available on CD. Catalog number 13335 (4 CDs 4 Hours, 25 Min.) how we can, too. A fascinating journey from the critter to the corporation, The Smart Swarm is an eye-opening look at small-scale phenomena with big implications for us MANAGEMENT all. Unabridged 2010 THE STARFISH AND THE SPIDER Available On Demand on the TRL Audiobooks app. by Ori Brafman and Rod A. Beckstrom If you cut off a spider’s leg, it’s crippled; if you cut off its head, it dies. But if you cut off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new MANAGEMENT starfish. The Starfish and the Spider argues that organizations fall into two catego- SMART TRUST ries: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationship. 2006 by Steven M. Covey (Hachette Audio) Smart Trust has met the strict scrutiny of business leaders around the globe and is Available on CD. Catalog number 13169(5 CDs 60 Min each) validated by research from multiple sources that confirms that high-trust organiza- Available On Demand on the TRL Audiobooks app. tions outperform low-trust organizations by nearly three times. Smart Trust shares findings that verify how enduring success, vitality, and happiness are directly related MANAGEMENT to the level of trust in our relationships—whether in our professional or personal START WITH WHY: How Great Leaders Inspire lives. Find out why trusted people are more likely to get hired or promoted, get the Everyone To Take Action best projects and bigger budgets, and are last to be laid off. This sea-changing book by Simon Sinek will forever shift your perspective as it reveals and validates, once and for all, the transformational power of trust. Reading Smart Trust will increase your probability In studying the leaders who’ve had the greatest influence in the world, Simon Sinek of thriving in this increasingly unpredictable marketplace. The more unpredictable it discovered that they all think, act, and communicate in the exact same way—and it’s becomes, the more your (and your organization’s) sound judgment and ability to trust the complete opposite of what everyone else does. And it all starts with WHY. Any in this low-trust world will give you a tremendous competitive advantage—and the organization can explain what it does; some can explain how they do it; but very few capacity to navigate the uncertainty low trust creates. 2012 Abridged. (Simon & can clearly articulate why. WHY is not money or profit—those are always results. Schuster) Why does your organization exist? Why does it do the things it does? Why do cus- tomers really buy from one company or another? Why are people loyal to some lead- Available on CD. Catalog number 13381(1 CDs 75 Min each) ers, but not others? Starting with WHY works in big business and small business, in Available On Demand on the TRL Audiobooks app. the nonprofit world and in politics. Those who start with WHY never manipulate, they inspire. And people follow them not because they have to; they follow because MANAGEMENT they want to. 2011 Unabridged. (Hachette Audio) Available on CD. Catalog number 13372 (6 CDs 7 Hours, 10 Min.) THE SOUL OF LEADERSHIP Available On Demand on the TRL Audiobooks app. by Deepak Chopra Best-selling author and spiritual guide Deepak Chopra invites you to become the MANAGEMENT kind of leader most needed today: a leader with vision who can make that vision real. STRATEGIC ACCELERATION Chopra has been teaching leadership to CEOs and other top executives for eight by Tony Jeary years, and the path outlined in The Soul of Leadership applies to any business, but In today’s ultra-competitive world, getting superior results at the fastest rate possible the same principles are relevant in every community and area of life, from family and is critical to success. Strategic Acceleration presents a methodology that will help home to school, place of worship, and neighborhood. 2010 Unabridged. (Random you get clear, focused, and efficient. It will bring you the results and success you House) want – faster. Tony Jeary’s Strategic Acceleration method resulted from his study of Available on CD. Catalog number 13345 (5 CDs 70 Min each) the distinctions that characterize top-performing high-achievers and organizations. Available On Demand on the TRL Audiobooks app. From his study, Tony discovered and proved that the foundational characteristic of great performers was their ability to communicate their vision clearly and to translate their vision into action. Tony labels this distinction Communication Mastery, and it is MANAGEMENT the basis for his Strategic Acceleration Process. 2009 (Brilliance Audio) SPEAKING AT A MOMENT’S NOTICE CD-Rom Workbook available upon request. by Dr. Edith Coleman Available on CD. Catalog number 13004 (5 CDs 75 Min each) Ever been asked to speak at an event at the very last minute and found yourself fran- tically trying to plan the appropriate speech? Ever been asked to welcome visitors MANAGEMENT and discovered you were at a loss for words? If so, Dr. Edith Coleman's Speaking at a STRATEGIES FOR: PUTTING THE ONE MINUTE Moment's Notice is for you. These practical greetings and poems are a quick refer- MANAGER TO WORK ence solution for hospitable etiquette that can be easily personalized for use at any with Kenneth Blanchard, Ph.D. and Robert Lorber, Ph.D. event or location. Next time you're called upon, don't be left speechless. Let Dr. How to make the “One Minute Manager” principles work for you. A.B.C.’s of man- Coleman's Speaking at a Moment's Notice prepare you with words of eloquence and agement. The 5 step approach to productivity improvement. 1984 (Listen USA) grace that are timelessly appropriate for any situation.Unabridged Available on CD. Catalog number 13250 (1 CD 50 Min) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 25 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT CD13182 STEWARDSHIP THE TALENT MASTERS by Peter Block by Bill Conaty As a successful managing strategy for corporate, governmental, and nonprofit orga- If talent is the leading indicator of whether a business is up or down, a success or a nizations, “stewardship” is, fundamentally, the spirit of partnership and service. failure (and it is)... do you know how to accurately judge raw human talent? Under- Organizations that absorb the principles of stewardship will offer equity and partner- stand a person's unique combination of traits? Develop that talent? Convert what sup- ship at all levels for its employees, and managers who identify themselves as “stew- posedly are “soft” subjective judgments about people into objective criteria that are ards” will hold themselves accountable to all those over whom they exercise power. as specific, verifiable, and concrete as the contents of a financial statement? The tal- In this revised and updated edition, Block explores what has and has not changed in ent masters do. They put people before numbers for the simple reason that it is talent organizations and in the world in the twenty years since the first edition was pub- that delivers the numbers. Success comes from those who are able to extract meaning lished. He argues that the concept of stewardship is more relevant and necessary than from events and the forces affecting a business, and are able to look at the world and ever, and shows how the idea of stewardship can and must be expanded out from assess the risks to take and the risks to avoid. Unabridged 2010 organizations into our communities, societies, and nations. Peter Block is one of our Available On Demand on the TRL Audiobooks app. most provocative and original thinkers. Here, he extends the scope of his insights to help us create not just productive and humane workplaces but vibrant communities, an engaged democracy, and a healthy planet. Abridged. 2013 MANAGEMENT Available On Demand on the TRL Audiobooks app. TALENT RULES! by Lou Adler MANAGEMENT In Talent Rules, veteran headhunter and renowned hiring expert Lou Adler lays out a STUCK step-by-step system that will empower you to hire the right person every time. Lou's by Anneli Rufus proven methods — which include detailed interview and assessment checklists and A brilliantly written tour through many lives — and a nation — stranded at the cross- specific benchmarks — will enable you to evaluate a candidate based on measurable roads. In Stuck the author of the highly praised Party of One: The Loners’ Manifesto performance objectives, rather than your own impulses, and make consistently sound identifies a rather striking social trend: many people are stuck. Be it in the wrong hiring decisions that result in a strong, cohesive team that operates at optimum levels. relationship, the wrong career, the wrong town, or with the wrong friends, some of Lou also shares insights on utilizing the latest recruiting technologies, both off- and them even say they want to make a change but... somehow... never get the job online, to approach and attract great candidates right from the start. 2007 (Nightin- gale Conant) done2008 (Listen and Live) PDF workbook is available upon request. Available on CD. Catalog number 13337 (4 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13502 (6 CDs 6 Hours)

MANAGEMENT MANAGEMENT SUPREME TEAMS TALKING WITH THE ONE MINUTE MANAGER Productive Teams are the heart and soul of any successful organization. Consider this by Ken Blanchard a crash course in working successfully with others to achieve peak results! 2004 Authors Ken Blanchard (a management expert) and Spencer Johnson, a practicing (Rockhurst University) dentist, have sold some 13 million copies of The One Minute Manager, which has Available on CD. Catalog number 13067(1 CD 72 Min) been translated into 37 languages. One of Ken Blanchard’s latest books is Creating High Performance Organizations. Unabridged 1985 MANAGEMENT Available On Demand on the TRL Audiobooks app. SWIM WITH THE SHARKS by Harvey Mackay Outsell, outmanage, outmotivate and outnegotiate your competition. Harvey Mackay MANAGEMENT serves as your personal mentor to help you become more successful in virtually every TEAM IS FROM VENUS, YOU’RE FROM MARS area of your business and your life. 1988 (Random House) by John Gray Available on CD. Catalog number 13326 (2 CDs 90 Min each) Though different departments (Venus versus Mars) within an institution or corpora- tion often work toward their own department’s goals, the two can sometimes find MANAGEMENT common ground when goals overlap. At such times, the two sides must work TAKING CHARGE OF CHANGE together. There are three elements essential for bringing Mars and Venus into the by John Diebold same orbit: leadership, structure, and talent.First, leadership. The magic of gifted The man who is known as “the father of automation” reveals the 6 key areas in leadership is that it sees the benefits of breaking down those barriers. A strong leader today’s business environment where crises can be turned into opportunities. 1986 with a strategic vision is a great start. But to drive collaboration, you also need a good (Listen USA) organizational structure, which is the second element. The third essential element for Available on CD. Catalog number 13248 (1 CD 53 Min) fruitful Mars-Venus collaboration is human resources. If you don’t have the right Available On Demand on the TRL Audiobooks app. people for the job, progress will be hindered. Then, if leadership, structure, and talent are the three legs of the stool, communication is the glue that holds them all together, MANAGEMENT or in this case, the gravitational force that makes the planets spin round. Unabridged THE TALENT CODE ©2011 by Daniel Coyle Available On Demand on the TRL Audiobooks app. A New York Times bestselling author explores cutting-edge brain science to learn where talent comes from, how it grows—and how we can make ourselves smarter. MANAGEMENT How does a penniless Russian tennis club with one indoor court create more top 20 women players than the entire United States? How did a small town in rural Italy pro- TEAMWORK 101 duce the dozens of painters and sculptors who ignited the Italian Renaissance? Why by John C. Maxwell are so many great soccer players from Brazil? Where does talent come from, and Talent wins games, but teamwork wins championships. “Teamwork is always at the how does it grow? Unabridged. 2008 (Highbridge) heart of great achievement,” says New York Times best-selling author John C. Max- Available on CD. Catalog number 13801 (5 CDs 75 Min each) well. “The question isn't whether teams add value. The question is whether we will Available On Demand on the TRL Audiobooks app. acknowledge that fact and work to become better team players.” This concise, power-packed game plan can help you create an environment that results in victory MANAGEMENT and fulfillment for the whole team. Unabridged.2009 TALENT IS NEVER ENOUGH Available On Demand on the TRL Audiobooks app. by John C. Maxwell People everywhere are proving him right. Read the headlines, watch the highlights, MANAGEMENT or just step out your front door. Some talented people reach their full potential, while THREE LEADERSHIP SECRETS REVEALED others self-destruct or remain trapped in mediocrity. What makes the difference? by Dawn Jones Maxwell, the go-to guru for business professionals across the globe, insists that the Would you like to apply the secrets that top motivational leaders, from Zig Ziglar to choices people make-not merely the skills they inherit-propel them onto greatness Tony Robbins, and from Oprah Winfrey all the way to Mother Teresa, have success- 2007 (Thomas Nelson) fully applied in their lives? Imagine being able to motivate people regardless of age, Available on CD. Catalog number 13279(4 CDs 4 Hours, 30 Min.) status, personality or even skillset? Would you like to discover and implement these secrets in your life beginning today? Then this is the program for you! As you come MANAGEMENT on this journey with Dawn Jones and explore these three secrets, you will see your TALENT IS OVERRATED power, influence, and ability to motivate people to action begin to increase starting by Geoff Colvin right now! You will learn the secrets of motivating people to action; discover how to The international bestseller that’s inspiring people in all walks of life around the put your personality to work for you, and one of these secrets will even show you world. What we achieve isn’t about natural gifts. Research – and dramatic real-life how to eliminate one of the biggest time wasters in your life! All while helping you examples – show that great performance is more available than you ever thought. clearly communicate your message consistently—so that other people “get” what 2008 Unabridged. (Tantor) you’re saying and move towards your goals and objectives while reaching theirs! Available on CD. Catalog number 13375(6 CDs 60 Min each) Unabridged 2012 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

26 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THINK LIKE YOUR CUSTOMER THE TRANFORMATIVE CEO by Bill Stinnett by Jeffrey J. Fox The most common complaint Bill Stinnett hears from his corporate clients is that Bestselling author Jeffrey Fox literally wrote the book on How To Become A CEO, would-be vendors and suppliers “just don't understand our business.” In Think Like and radio talk show host Robert Reiss has interviewed several of the world’s top Your Customer, Stinnett explains why the key to landing corporate customers is to CEOs. In The Transformative CEO, they have boiled down the characteristics it takes learn to think about the things executives and business owners think about and under- to become a transformational CEO - the kind that takes problems and transforms stand how they make complex buying decisions. Drawing upon his years of experi- them into opportunities for growth and profit. With research based on first-hand ence as a Fortune 500 consultant, he offers sales and marketing professionals a interviews with superstar CEOs, The Transformative CEO provides valuable strate- powerful framework for understanding the inner workings of a business; knowing gies that any manager, business owner, or executive can use. 2012 Unabridged. what motivates its executives and influences their buying decisions; identifying a (Brilliance Audio) company's organizational structure and decision-making psychology; and using that Available on CD. Catalog number 13686 (3 CDs 75 Min each) information to develop a winning strategy for influencing how and why the customer buys. 2005 (McGraw-Hill Audio) MANAGEMENT Available on CD. Catalog number 13680 (4 CDs 70 Min each) TRANSITIONS MANAGEMENT by William Bridges THE THREE SIGNS OF A MISERABLE JOB First published in 1980, Transitions was the first book to explore the underlying and universal pattern of transition. Recently named one of the fifty most important self- by Patrick Lencioni help books of all time, Transitions remains the essential guide for coping with the Patrick Lencioni takes on his most universal and human topic to date: misery at inevitable changes in life. 2008 (Hachette Audio) work. In doing so, Lencioni presents a revolutionary yet simple model for making any job more rewarding and fulfilling.Lencioni tells the unforgettable story of Brian Available on CD. Catalog number 13168 (6 CDs 60 Min each) Bailey, an abruptly retired executive searching for meaning in his career and his life. MANAGEMENT Through a series of twists and turns, Brian discovers the three universal causes of TRIBES: WE NEED YOU TO LEAD US anguish and frustration at work, and the keys to overcoming them. Whether you’re an by Seth Godin executive looking to establish a cultural competitive advantage, a manager trying to If you think leadership is for other people, think again—leaders come in surprising engage and motivate your people, or an employee searching for fulfillment in your packages. Ignore an opportunity to lead and you risk turning into a “sheepwalker”— work, The Three Signs of a Miserable Job will provide you with immediate relief– someone who fights to protect the status quo at all costs, never asking if obedience is and hope. 2007 (Simon & Schuster) doing you (or your organization) any good. Sheepwalkers don’t do very well these Available on CD. Catalog number 13272(4 CDs 65 Min each) days. Tribes will make you think (really think) about the opportunities for leading Available On Demand on the TRL Audiobooks app. your fellow employees, customers, investors, believers, hobbyists, readers.... It's not MANAGEMENT easy, but it's easier than you probably imagine. Unabridged.2008 (Brilliance THE THREE TENSIONS Audio) by Dominic Dodd and Ken Favaro Available on CD. Catalog number 13533(3 CDs 75 Min each) Profitability or growth? Results today or tomorrow? More synergy or better stand- MANAGEMENT alone performance? Ask managers which they want and most will tell you both. But they will also tell you that more progress on one front usually comes with less prog- THE TRUST EDGE ress on the other. Dominic Dodd and Ken Favaro explore the three tensions every by David Horsager company faces and how to overcome them. Managers in any type of organization, at The Trust Edge reveals the unique characteristic of the greatest leaders and organiza- any level, will find The Three Tensions an invaluable source of new ideas and practi- tions of all time-Trust. Unabridged ©2013 cal advice. 2007 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13091 (7 CDs 65 Min each) MANAGEMENT MANAGEMENT CD13012 2TRUST FACTOR TOO MANY BOSSES, TOO FEW LEADERS by Paul J. Zak by Rajeev Peshawaria Why is -culture- so difficult to improve? What makes so many good employees In this remarkable empowering book, Rajeev offers listeners the opportunity to expe- NEW check out? Neuroscientist Paul Zak shows that innate brain functions hold the rience the highest level of leadership training available in the world. Introducing the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of three core principles he has observed are the foundation of the best leadership-that oxytocin surges through your brain and triggers you to reciprocate. This simple great leaders clearly define their purpose and values; that nobody can motivate mechanism creates a perpetual trust-building cycle--the key to changing stubborn another person because everyone comes premotivated; and that a leader’s job is not workplace patterns. Drawing on his original research, Zak teases out science-backed to directly produce results but to create the conditions that will harness the energy of insights for building high-trust organizations. Trust Factor opens a window on how others-he details his unique and proven program for achieving leadership excellence. brain chemicals affect behavior, why trust gets squashed, and ways to consciously Filled with specific tips about the vital questions to ask and simple but powerful steps stimulate it by celebrating effort, sharing information, promoting ownership, and to follow, this book is a manager’s essential tool kit for long-term superior perfor- more. The Ofactor(TM) survey, data, and examples support the action plans. Bril- mance. 2011 Unabridged. (Tantor) liance Audio. Unabridged 2017 Available on CD. Catalog number 13378 (7 CDs 65 Min each) Available on CD. Catalog number 13393 (5 CDs 6.5 hours) MANAGEMENT MANAGEMENT TOUGH MANAGEMENT TURN THIS SHIP AROUND by Chuck Martin by L. David Marquet Chuck Martin delivers down-in-the-trenches solutions to the challenges you face A true story of how the Santa Fe skyrocketed from worst to first in the fleet by chal- every day. He describes a set of powerful principles and practices, used by managers lenging the US Navy's traditional leader-follower approach. Struggling against his at top-performing companies to do more, deliver more, and grow more-while keep- own instincts to take control, he instead achieved the vastly more powerful model of ing stress levels to a minimum. 2006 (McGraw-Hill Audio) giving control. -- Before long, each member of Marquet's crew became a leader and Available on CD. Catalog number 13031 (4 CDs 65 Min each) assumed responsibility for everything he did, from clerical tasks to crucial combat MANAGEMENT decisions. The crew became fully engaged, contributing their full intellectual capac- THE TOYOTA WAY ity every day, and the Santa Fe started winning awards and promoting a highly dis- by Jeffrey K. Liker proportionate number of officers to submarine command. -- No matter your business Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of or position, you can apply Marquet's radical guidelines to turn your own ship around. any competing manufacturer. In factories around the globe, Toyota consistently The payoff? -- a workplace where everyone around you is taking responsibility for raises the bar for manufacturing, product development, and process excellence. The their actions, where people are healthier and happier, where everyone is a leader. result is an amazing business success story: steadily taking market share from price- 2014 Unabridged. (Hachete) cutting competitors, earning far more profit than any other automaker, and winning Available on CD. Catalog number 13385 (5 CDs, 6.5 Hours) the praise of business leaders worldwide. 2004 Unabridged. (McGraw-Hill Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13369(4 CDs 70 Min each) MANAGEMENT MANAGEMENT UBUNTU! TRAINING CAMP by Stephen Lundin & Bob Nelson by Jon Gordon A powerful story about the African philosophy of teamwork and collaboration that In the spirit of his international bestseller The Energy Bus, Jon Gordon returns with has the power to reshape our workplaces, our relationships with our coworkers, and another inspirational fable filled with invaluable lessons and insights on bringing out our personal lives, written by the bestselling coauthor of Fish! and the bestselling the best in yourself and your team. Training Camp follows the story of Martin Jones, author of 1001 Ways to Reward Employees. Ubuntu! shows us a way to overcome an undrafted rookie trying to make it in the NFL. He's spent his entire life proving to our fears, insecurities, and the “me-ism” that so often permeates our workplaces, and the critics that a small guy with a big heart can succeed against all odds. After sprain- replace it with a culture of genuine respect and collaboration. It promises to take its ing his ankle in the preseason, Martin thinks his dream is lost... until he meets a very place alongside Fish! and other business parables as the next bestselling classic in the special coach who shares eleven life-changing lessons that keep his dream alive— business category. Unabridged. 2010 (Random House) and might even make him the best of the best. Unabridged. 2009 (Hachette) Available on CD. Catalog number 13417 (3 CDs 75 Min each) Available on CD. Catalog number 13311 (3 CDs 55 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 27 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT ULTIMATE CUSTOMER SERVICE WHAT MAKES A LEADER? Narrated by Mark Sanborn by Daniel Goleman Exceptional customer service is no accident! Great service providers know what to What Makes a Leader: Why Emotional Intelligence Matters presents Daniel Gole- do, teach their employees how to do it, and then consistently deliver first-class ser- man’s groundbreaking, highly-sought articles from the Harvard Business Review and vice. You’ll learn the latest customer engagement strategies from celebrity authors other business journals compiled in one volume. Includes explanatory posts from Shep Hyken, and Mark Sanborn, whose strategies and techniques will create positive Linkedin and the HBR blog that elucidate the articles. This often-cited, proven- relationships and long term loyalty with your customers. You’ll also learn how your effective material has become essential reading for leaders, coaches and educators choice of words can impact the future buying behavior of even your most loyal cus- committed to fostering stellar management, increasing performance, and driving tomers. The experts in this series teach you how to avoid common pitfalls and offer innovation. This collection reflects the evolution of Dr. Goleman’s thinking about seven secrets of remarkable communication that produce outstanding results. A satis- emotional intelligence, tracking the latest neuroscientific research on the dynamics of fied customer is the number one asset for any businesses, and now you can get the relationships, and the latest data on the impact emotional intelligence has on an orga- leading thought leaders and practitioners to train your team for the same price as a nization’s bottom-line.©2014 business lunch. Unabridged.2011 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT WHAT THE CUSTOMER WANTS YOU TO KNOW 2THE VIBRANT WORKPLACE by Ram Charan by Paul White More than ever these days, the sales process often turns into a war about price--a According to research, it's because they don't feel appreciated. Maybe this employee frustrating, unpleasant war that takes all the fun out of selling. But there's a better NEW is you. Or maybe you’re a manager wanting to hold on to good people. Either way, way to think about sales, says bestselling author Ram Charan, who is famous for clar- appreciation is the key to a workplace people care about. Dr. Paul White, a psycholo- ifying and simplifying difficult business problems. Instead of starting with your prod- gist and leading workplace authority, unpacks the obstacles holding you back from uct or service, start with your customer's problems. Focus on becoming your authentic appreciation. An audio book both for leaders and employees, The Vibrant customer's trusted partner, someone he or she can turn to for creative, cost-effective Workplace explains:• Why people resist appreciation, • What appreciation is and solutions that are based on your deep knowledge of his values, goals, problems, and isn’t, • How to express it in various settings, • How to fight negativity, • How to initi- customers. 2007 (Tantor Media) ate appreciation... and more! Packed with real-life stories, practical help, and astute Available on CD. Catalog number 13676(4 CDs 65 Min each) insight into organizational dynamics, The Vibrant Workplace will equip you to trans- Available On Demand on the TRL Audiobooks app. form your workplace culture, retain valued employees, and build a more successful team. Unabridged 2017 (Oasis Audio) MANAGEMENT Available On Demand on the TRL Audiobooks app. CD130122WHERE HAVE ALL THE LEADERS GONE? by Lee Iacocca MANAGEMENT The most widely recognized business executive of all time asks the tough questions that America's leaders must address: What is each of us giving back to our country? WALK THE WALK Do we truly love democracy? Are we too fat and satisfied for our own good? Why is by Alan Deutschman America addicted to oil? Do we really care about our children's futures? Who will Most leaders focus too much on what they say and not nearly enough on setting an save the middle class? Lee Iacocca believes that leaders are made in times of crisis example. This audiobook shows what happened in those unusual cases of true lead- -- such as today. He has known more leaders than almost anybody else -- including ers—in business, education, the military, and nonprofits—who always walked the nine U.S. presidents, many heads of state, CEOs of the nation's top corporations, walk, especially when times got tough. In a skeptical world, their actions gave them celebrities, and even a pope -- and is uniquely suited to share his wisdom, knowl- more credibility than even the best possible speeches. Unabridged 2009 (Brilliance edge, and wit about the leadership of America. Lee Iacocca does not mince words, Audio) and in Where Have All the Leaders Gone? he offers his no-nonsense, straight-up Available on CD. Catalog number 13367 (5 CDs 74 Min each) assessments of the American politicians most likely to run for president in 2008. He also shares his lessons learned, and issues a call to action to summon Americans back MANAGEMENT to their roots of hard work, common sense, integrity, generosity, and optimism. Where have all the leaders gone? Lee Iacocca has the answer. Unabridged 2007 CD13011 WE Available On Demand on the TRL Audiobooks app. by Rudy Karsen We sketches the landscape of today’s changing job environment and gives managers MANAGEMENT and individual employees alike a road map to full engagement. Unabridged Available On Demand on the TRL Audiobooks app. WHO by Geoff Smart and Randy Street It's happened to the best of us. You have a job opening to fill. You interview a range MANAGEMENT of qualified candidates and hire the best of the bunch---or so you think. You soon WHALE DONE! realize that the person who seemed like a perfect fit during the interview doesn't have by Ken Blanchard what it takes to do the job. In Who, Geoff Smart and Randy Street, of the manage- In Whale Done!, Ken Blanchard shows how positive reinforcement and redirection ment consulting firm ghSmart, combine their experiences training thousands of man- can help increase productivity. These techniques are remarkably easy to master and agers and executives with the most revealing and comprehensive research ever on the can be applied equally well at home, allowing listeners to become better parents and subject of how to hire successfully, as well as advice and stories from more than more committed spouses and have happier personal lives. Unabridged. 2002 twenty billionaires and sixty CEOs. The result is a simple, four-step method for hir- (Simon & Schuster) ing with confidence, designed for everyone from the CEO on down. Who shows you Available on CD. Catalog number 13194 (3 CDs 60 Min each) how to avoid the most common pitfalls of hiring, how to identify “A Players”---peo- Available On Demand on the TRL Audiobooks app. ple who can perform their job better than 90 percent of the candidates in their field--- and how to make sure the best candidate will be excited to join your organization. Unabridged.2008 (Tantor) MANAGEMENT Available on CD. Catalog number 13510 (4 CDs 70 Min each) WHAT IS LEADERSHIP? Available On Demand on the TRL Audiobooks app. What Is Leadership? is a multi session leadership retreat in a box. Why spend $20,000 to hire one expert for your meeting when your team can benefit from expert MANAGEMENT perspectives for the same price as a business lunch With What Is Leadership? you’ll WHO MOVED MY CHEESE? be able to clearly define what it takes to be a leader and have unlimited access to the by Spencer Johnson, M.D. world’s top success coaches any time you want. With topics ranging from productiv- The world’s most popular management method. Learn an amazing way to deal with ity and time management to positive thinking, this audio collection featuring several change in your work and in your life! 1998 (Simon & Schuster) New York Times bestselling authors will give you the confidence to take your team Available on CD. Catalog number 13049 (1 CD 60 Min) to new heights and offer hours of inspiration and practical steps to power-up your Available On Demand on the TRL Audiobooks app. influence in all areas of the workplace and beyond. Unabridged. 2013 Available On Demand on the TRL Audiobooks app. MANAGEMENT WHY TEAMS DON’T WORK MANAGEMENT by Harvey Robbins WHAT IT TAKES TO BE #1 What are today's teams really like, and why are they failing? In their new book, authors by Vince Lombardi, Jr. Harvey Robbins and Michael Finley explain what they see as the reason: teams fail Legendary coach Vince Lombardi’s son understands his fathers unrelenting passion largely because they don't think through the human implications of teaming. The New for winning! He reveals the bedrock principles behind his father’s legendary meth- Why Teams Don't Work is as much about people as it is about business. This handbook ods. This is the first personal, but practical exploration of Vince Lombardi’s all or will help team members and leaders maintain the highest level of social and emotional nothing approach to winning for all business leaders, or those who aspire to leader- intelligence by making them more aware of their own needs, conflicts, and peculiari- ship! 2002 (McGraw-Hill Audio) ties. Abridged 2000 Available on CD. Catalog number 13029(4 CDs 65 Min each) Available On Demand on the TRL Audiobooks app.

28 Audio CDs and On Demand 2018 Tape Rental Library MANAGEMENT PERSONAL DEVELOPMENT MANAGEMENT PERSONAL DEVELOPMENT CD130122WIN THE CUSTOMER 100 WAYS TO MOTIVATE YOURSELF by Flavio Martins by Steve Chandler Great companies distinguish themselves from the competition by providing their cus- Live the life you've always wanted to live! 100 Ways to Motivate Yourself is packed tomers with something truly special, something beyond price point that can't be with techniques for breaking down negative barriers and pessimistic thoughts that duplicated: unique, outstanding customer service experiences.Filled with examples prevent you from fulfilling your goals and dreams. It's easy to get stuck in a hum- and inspiration, the book shows readers how to:Align the business around a customer drum life and only fantasize about what “could have been.” Motivational speaker service mission Make every employee a customer service agent Create an environ- Steve Chandler helps you change that way of thinking to what “will be.” His ideas ment in which exceptional service experiences can happen Humanize customer ser- will help you create an action plan for living out your vision. 1996 vice, virtually and in person Find a way to say “yes” even when the answer is Available on CD. Catalog number 14146 (2 CDs 45 Min each) “no”Ask fewer questions-and provide more answers Use words that win customers Available On Demand on the TRL Audiobooks app. Empower employees to find innovative solutions Learn from your critics Exploit PERSONAL DEVELOPMENT your customer's pain points, but never the customer Allow for random acts of WOW- THE 15 INVALUABLE LAWS OF GROWTH they're often the most memorable Follow the simple rules in this book and transform by John C. Maxwell ordinary customers into lifelong fans. Unabridged 2015 Are there tried and true principles that are always certain to help a person grow? John Available On Demand on the TRL Audiobooks app. Maxwell says the answer is yes. He has been passionate about personal development for over fifty years, and for the first time, he teaches everything he has gleaned about MANAGEMENT what it takes to reach our potential. This third book in John Maxwell's Laws series CD13018 WINNIE THE POOH ON MANAGEMENT (following the 2-million seller The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork) will help you become a lifelong learner whose by Roger E. Allen potential keeps increasing and never gets “used up.” 2014 Unabridged. (Hachette) In this clever business primer, author Roger E. Allen uses the characters in A. A. Available on CD. Catalog number 14248 (7 CDs, 7.5 Hours) Milne's classic children's story to illustrate such fundamental principles of good man- Available On Demand on the TRL Audiobooks app. agement as leadership, communication, organization, motivation, delegation of MANAGEMENT authority, and the importance of setting clear objectives. Allen's droll sense of humor THE 33 STRATEGIES OF WAR cuts through the mind-numbing jargon of most business books. The result is a highly by Robert Greene entertaining and surprisingly practical guide through the Hundred Acre Wood of The contemporary companion to Sun-tzu's The Art of War, this brilliant distillation effective business management. Abridged 1994 of the strategies of war can help us gain mastery in the modern world.Spanning world Available On Demand on the TRL Audiobooks app. civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, this is a comprehensive guide to getting ahead MANAGEMENT and staying there. 2006 (High Bridge) YOU DON’T NEED A TITLE TO BE A LEADER Available on CD. Catalog number 14216(8 CDs 75 Min each) by Mark Sanborn Available On Demand on the TRL Audiobooks app. Mark shows us how each of us can be a leader in our daily lives and make a positive MANAGEMENT difference, whatever our title or position. 2006 (Random House) 21 DAYS TO SELF-DISCOVERY Available on CD. Catalog number 13183 (2 CDs 70 Min each) by CareerTrack Available On Demand on the TRL Audiobooks app. What are you doing with the rest of your life? Do you have meaningful goals in mind? The kind that, once you reach them, will enrich your life, make you happier and give you a greater sense of fulfillment? The truth is, you can't pursue your goals until you know exactly what they are, and figuring that out can be a job in itself. TIME! If you never have enough time... If 2005 (Wise Now Media) PDF Workbook available on internet time is important to you... audio programs Available on CD. Catalog number 14206 (4 CDs 60 Min each) can help you. Properly used, they fit into your PERSONAL DEVELOPMENT existing schedule, making part of your time THE 250 JOB INTERVIEW QUESTIONS do double duty! Most people listen while by Peter Veruki Landing a good job is a competitive process and often the final decision is based on driving, eating, or just relaxing. Audio pro- your performance at the interview. By following the advice of prominent career plan- grams can make time work for you! ning and human resources expert Peter Veruki, you’ll know you have the right answer at your job interview.2005 (Listen & Live) Available on CD. Catalog number 14246 (3 CDs 3 Hours, 20 Min.) Available On Demand on the TRL Audiobooks app. MANAGEMENT PERSONAL DEVELOPMENT YOUR MANAGEMENT SUCKS THE 48 LAWS OF POWER by Mark Stevens by Robert Greene In a straight-talking, no BS style Stevens offers brass-tracks examples of manage- Cunning, instructive, and amoral, this controversial bestseller distills 3,000 years of ment approaches that do and don’t work and inspires people to ask themselves the the history of power into 48 well-explicated laws. Law 1: Never Outshine the Master. tough questions they need to answer in order to become true leaders. 2006 (Tantor) Law 3: Conceal Your Intentions. Law 7: Get Others to Do the Work for You, but Note: Contains adult language Always Take the Credit. Law 15: Crush Your Enemy Totally. Law 33: Discover Each Available on CD. Catalog number 13134 (6 CDs 70 Min each) Man's Thumbscrew. 2007 (High Bridge) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14215 (8 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT PERSONAL DEVELOPMENT 50 PSYCHOLOGY CLASSICS CD13412 ZIG ZIGLAR’S LEADERSHIP & SUCCESS SERIES by Tom Butler-Bowdon World renowned author and speaker Zig Ziglar teaches timeless principles of leader- A brilliant summary of 50 of the most influential books in psychology. Tom Bulter- ship that can help you become a strong leader in any vocation. Not only that, he helps Bowdon is now recognized as an expert in personal development literature. His 50 listeners develop a deeper understanding of success by understanding principles of Classics series has been hailed as the definitive guide to “the literature of possibility,” achieving success in life and business. His advice includes a nine step program that and has won numerous awards including the Benjamin Franklin Self-Help Award and details how to develop a winning attitude to help you achieve optimal success. A pos- Foreword Magazine's Book of the Year Award. 2007 (Hachette Audio) itive attitude is key to becoming a good leader and learning how to build people up in Available on CD. Catalog number 14116 (10 CDs 75 Min each) order to keep your business growing. Develop a positive outlook on failure, and Available On Demand on the TRL Audiobooks app. understand why it is an event and not a person. The manner in which you treat people will pay rich dividends. Adapted. 2010 PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. 59 SECONDS by Richard Wiseman MANAGEMENT A psychologist and best-selling author gives us a myth-busting response to the self- ZINGERMAN’S GUIDE TO GIVING GREAT SERVICE help movement, with tips and tricks to improve your life that come straight from the scientific community. Richard Wiseman has been troubled by the realization that the by Ari Weinzeig self-help industry often promotes exercises that destroy motivation, damage relation- Why should you take advice from a deli with a funny name in Ann Arbor, Michigan? ships, and reduce creativity: the opposite of everything it promises. Now, in 59 Sec- Because one of Zimmerman's founding partners, Ari Weinzweig, has distilled the onds, he fights back, bringing together the diverse scientific advice that can help you most important facts about effective customer service into concise and snappy for- change your life in under a minute, and guides you toward becoming more decisive, mulas that are easy for you and the people who work with you to remember and use. more imaginative, more engaged, and altogether more happy. Unabridged.2009 2005 (Listen & Live Audio) (Random House) Available on CD. Catalog number 13664 (3 CDs 3 Hours) Available on CD. Catalog number 14092 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 29 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT CD14088 ACHIEVING WORK LIFE BALANCE AUTHENTIC HAPPINESS by Jeff Davidson by Martin E.P. Seligman, Ph.D. Achieving work-life balance seems to be a goal that eludes most people today, Martin Seligman teaches readers that happiness can be cultivated by identifying and though many crave it. In this ultra-hectic world, with so much competing for your using many of the strengths and traits that they already possess -- including kindness, time and attention, how do you create a sense of control at work, home, and every originality, humor, optimism, and generosity. By frequently calling upon their “signa- place in between? Davidson, lays out a plan for achieving work-life balance based on ture strengths” in all the crucial realms of life, you will not only develop natural buf- lessons in nine categories. The categories include breathing lessons, digestion les- fers against misfortune and the experience of negative emotion, you will move your sons, nutrition lessons, pacing lessons, pausing lessons, leisure lessons, quiet lessons, life up to a new, more positive plane. 2002 (Simon & Schuster) sleeping lessons, and reflection lessons. Jeff discusses the prevailing behavior in Workbook available upon request. which most people engage, followed by the desired behavior that would lead to a Available on CD. Catalog number 14183 (4 CDs 65 Min each) great sense of breathing space. The result, unlike anything you've heard, which will Available On Demand on the TRL Audiobooks app. enables you to put your hands on the tools and levers that add up to a greater experi- ence of work-life balance, more often throughout the day, every day. Adapted 2011 Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT BALANCING WORK AND FAMILY PERSONAL DEVELOPMENT by Stephen R. Covey ACING THE INTERVIEW This audio program is your guide for balancing and surviving the stresses of work by Tony Beshara and family. It will tell you how to make small daily changes. It will help you deter- Wouldn't it be nice if you could just walk into an employer's office, sit down, relax, mine your top priorities. We have interviewed many of you to obtain the supportive answer questions honestly-in short, “just be yourself”-and instantly get the job? suggestions you will hear on this tape. We have drawn on your wisdom as parents Unfortunately, the real world doesn't work like that. With people switching careers (more specifically mothers and fathers), single parents, employees, and telecommut- more and more often and the competition fierce for every position that becomes ers, to successfully navigate through all circumstances that you may face. Abridged available, one has to be primed for any question an interviewer may throw at you. 2001 Packed with more than 450 sample questions, Acing the Interview gives the listener Available On Demand on the TRL Audiobooks app. candid advice on answering even the trickiest and most unexpected interview ques- tions. (Unabridged) 2008 (Hachette) Available on CD. Catalog number 14239 (10 CDs 60 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. BE YOURSELF by Mike Robbins PERSONAL DEVELOPMENT The pressure comes from all around (our parents, teachers, spouses, co-workers, and THE ANSWERS ARE WITHIN YOU friends) telling us it’s more important to be liked and to fit in than it is to be who we by Debbie Ford truly are. We are also constantly bombarded with messages telling us that we aren’t In this unparalleled new audio program, The Answers Are Within You: Unveiling good enough and need to be fixed. Now, best-selling author and motivational Life's Greatest Spiritual Secrets in the Shadow of Your Soul, Debbie encourages you speaker, Mike Robbins shows you how to overcome your fear about being who you to open each and every chapter of your personal story, especially the painful ones, really are and accept yourself without a mask, pretentions, bluff, or fakery. This and use them as a springboard to a more purposeful and authentic life. 2003 (Night- encouraging audiobook will help you confront some of your own personal challenges ingale-Conant) with honesty and genuineness. It contains powerful ideas, principles, and practices CD-Rom Workbook available upon request. that when integrated into your life can help you access a deeper place of truth within Available on CD. Catalog number 14181 (6 CDs 6 Hours) you. Unabridged.2009 (Brilliance) Available on CD. Catalog number 14369 (5 CDs 5 Hours, 15 Min.) PERSONAL DEVELOPMENT THE ART OF EXTREME SELF-CARE PERSONAL DEVELOPMENT by Cheryl Richardson CD14088 THE BIG PICTURE This life-changing work by best-selling author Cheryl Richardson offers you 12 strat- by Huston Smith egies to transform your life one month at a time. Designed as a practical, action-ori- ented program, each chapter challenges you to alter one behavior that keeps getting Too often we have come to associate faith with narrow interests and competing dog- you in trouble. The audiobook is filled with personal stories of how Cheryl and oth- mas. The Big Picture gives voice to a larger point of view: that a grand and remark- ers have learned to make the practice of Extreme Self-Care their new standard for liv- able unity underlies all of our major religious traditions. Here is the “forgotten truth” ing. 2009 (Hay House) about the sacred teachings, principles, and themes that have unified perennial philos- ophies through the ages, brought to life by our greatest living scholar of comparative Available on CD. Catalog number 14329 (2 CDs 2 Hours, 20 Min.) religions, Huston Smith. Smith draws from his lifetime of scholarship to describe for PERSONAL DEVELOPMENT us the nature of ultimate reality, combining the most up-to-date findings of science with the enduring truths of the world's greatest religions. The vision is mystical and, THE ART OF WAR FOR WOMEN as supported by the evidence Smith introduces, completely believable. Join this dis- by Chin-ning Chu tinguished author, scholar, and teacher as he explores the world's great religions-and The ART OF WAR FOR WOMEN brings the eternal wisdom of Taoist philosopher- what they all have in common. Abridged 2002 general Sun Tzu to an underserved audience looking for strategies that will help them Available On Demand on the TRL Audiobooks app. thrive in their careers. While more women are succeeding in business than ever before, corporate America is still very much a boys' club. Chin-Ning Chu reveals how the fundamental elements of warfare can help women determined to get ahead in PERSONAL DEVELOPMENT their careers. 2007 (Hachette Audio) CD14088 THE BOOK OF SECRETS Available on CD. Catalog number 14106 (5 CDs 70 Min each) by Deepak Chopra PERSONAL DEVELOPMENT We all want to know how to find a soul mate, what career would be most fulfilling, how to live a life with meaning, and how to teach our children well. We are looking AS A MAN THINKETH for a personal breakthrough, a turning point, a revelation that brings with it new by James Allen meaning. The Book of Secrets--a crystalline distillation of insights and wisdom accu- Allen's practical philosophy of successful living has awakened millions to the discov- mulated over the lifetime of one of the great spiritual thinkers of our time--provides ery and perception of the truth that they themselves are makers of themselves. Build- an exquisite new tool for achieving just that. Every life is a book of secrets, ready to ing on the Bible verse. As a man thinketh, so he is, Allen insists that it is within the be opened. The secret of perfect love is found there, along with the secrets of healing, power of each person to form his own character and create his own happiness. compassion, faith, and the most elusive one of all: who we really are. We are still Unabridged 2011 mysteries to ourselves, despite the proximity of these answers, and what we most Available On Demand on the TRL Audiobooks app. long to know remains lodged deep inside. Unabridged 2005 Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT CD14088 AS LUCK WOULD HAVE IT by Joshua Piven PERSONAL DEVELOPMENT As Luck Would Have It offers a fascinating survey of the phenomenon, presented BOUNDARIES through incredible first- person stories: the swimming pool repairman who had only a by Dr. Henry Cloud, Dr. John Townsend hundred-dollar bill to pay for his hot dog, asked for his change in lottery tickets, and Are you in control of your life? Do people take advantage of you? Do you have trouble won $180 million; the woman who survived a plane crash at sea; the teller who was saying no? Drs. Henry Cloud and John Townsend give you biblically based answers to struck by lightning while at his window inside the bank; the guy who invented the Pet these and other tough questions, showing you how to set healthy boundaries with par- Rock. Weaving the subjects’ own beliefs about their experiences with compelling ents, spouses, children, friends, coworkers, and even with yourself. You'll see vital prin- research on chance, probability, and luck psychology, As Luck Would Have It also ciples of boundaries at work as Drs. Cloud and Townsend take you through a day in the includes research on how to prepare for luck, how to deal with it when it arrives, and life of “Sherrie”--first as she lives with almost no boundaries, then as she begins to how to make the choices that will help us benefit from luck. Unabridged 2003 apply proper boundaries with others in her life. 2001 (Zondervan) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14103 (10 CDs 65 Min each)

30 Audio CDs and On Demand 2018 Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT CD14334 BUILDING SELF CONFIDENCE CD130122DISRUPT YOURSELF by Andrew Richardson by Whitney Johnson Self confidence comes naturally when you use your resources and capacities more Are you a high potential charting your course within your current organization, a effectively. And the most important of these are your emotions. In this download, you leader trying to jumpstart innovative thinking in your company? Or are you ready to will learn how to strengthen your emotional capacity. In consequence you will be more do something new? Consider this simple yet powerful idea: disruptive companies and able to get your essential emotional and physical needs met and so live a more balanced ideas upend markets by doing something truly different-they see a need, an empty life. You will become more self confident without really noticing that you are and with- space waiting to be filled, and they dare to create something for which a market may out really trying. This rapidly expanding approach is UK based and dates from the mid not yet exist. An expert in driving innovation via personal disruption, Whitney John- 1990s. The E Motion audio series can complement your Human Givens therapy, but it son, will help you understand how the frameworks of disruptive innovation can apply can also be used as part of a standalone selfhelp programme. to you: if you want to be successful in unexpected ways, follow your own disruptive Available On Demand on the TRL Audiobooks app. path. Dare to innovate. Dream big dreams. Do something astonishing. Disrupt your- self. You will learn how to apply these frameworks to building a business, career-and PERSONAL DEVELOPMENT you. Disrupt Yourself will help people cope with the unpredictability of disruption, CHANGE OR DIE and use it to their competitive advantage. Unabridged 2015 by Alan Deutschman Available On Demand on the TRL Audiobooks app. “CHANGE OR DIE” What if you were given that choice? We're talking actual life and death now - your own life and death. Could you change when change mattered PERSONAL DEVELOPMENT most?” This is the question Alan Deutschman poses in Change or Die. Deutschman concludes that although we all have the ability to change our behavior, we rarely ever CD14091 DON’T SWEAT THE SMALL STUFF do. In fact, the odds are nine to one that, when faced with the dire need to change, we by Michael Mantell won't. From patients suffering from heart disease to repeat offenders in the criminal Don’t Sweat the Small Stuff offers a little direction to help you make it through the justice system to companies trapped in the mold of unsuccessful business practices, day! This collection represents some of the very best columns from Dr. Michael many of us could prevent ominous outcomes by simply changing our mindset. Mantell, a popular television, radio and print personality, who discusses friendship, Unabridged. 2007 (Harper Audio) sex, marriage, divorce, children, aging, health, drugs, stress and anxiety and just Available on CD. Catalog number 14214 (5 CDs 75 Min each) about every other topic that’s important.Dr. Mantell has thoughtful and practical Available On Demand on the TRL Audiobooks app. advice for all of us who take life too seriously. His wit and wisdom leave no stone unturned. So, listen up and enjoy life! Awarded the “Listen Up Award: Best Audio of PERSONAL DEVELOPMENT 1996" by Publishers Weekly Magazine. Abridged.2010 CHANGE YOUR LIFE IN 30 DAYS Available On Demand on the TRL Audiobooks app. by Rhonda Britten Have you ever wanted to be a “better person”? Have you tried to make major life PERSONAL DEVELOPMENT changes and failed? Rhonda Britten has survived devastating personal trauma. She knows first-hand the challenges of defeating fear. She can help you achieve a life free THE END OF AVERAGE from the nagging fears and doubts that keep you from being your best self. 2004 by Todd Rose (HighBridge Audio) In The End of Average, Rose, a rising star in the new field of the science of the indi- Available on CD. Catalog number 14191 (7 CDs 70 Min each) vidual shows that no one is average. Not you. Not your kids. Not your employees. Available On Demand on the TRL Audiobooks app. This isn’t hollow sloganeering—it’s a mathematical fact with enormous practical consequences. But while we know people learn and develop in distinctive ways, PERSONAL DEVELOPMENT these unique patterns of behaviors are lost in our schools and businesses which have CHANNELING YOUR HIGHER SELF been designed around the mythical “average person.” This average-size-fits-all by Edgar Cayce model ignores our differences and fails at recognizing talent. It’s time to change it.Weaving science, history, and his personal experiences as a high school dropout, Millions have turned to the teachings of the most documented and accurate psychic Rose offers a powerful alternative to understanding individuals through averages: the in American history. Channeling the ideals of your Higher Self is the most effective three principles of individuality. The jaggedness principle (talent is always jagged), way to stimulate personal growth and tap into the ancient knowledge that we all pos- the context principle (traits are a myth), and the pathways principle (we all walk the sess. 1988 (Audio Renaissance) road less traveled) help us understand our true uniqueness—and that of others—and Available on CD. Catalog number 14149 (1 CD 65 Min) Available On Demand on the TRL Audiobooks app. how to take full advantage of individuality to gain an edge in life. Read this powerful manifesto in the ranks of Drive, Quiet, and Mindset—and you won’t see averages or PERSONAL DEVELOPMENT talent in the same way again.2016 Unabridged.(Harper Audio) CHANGE YOUR QUESTIONS, CHANGE YOUR LIFE Available on CD. Catalog number 14083 (6 CDs, 65 Min Each) by Marilee Adams Questions are at the core of how we listen, behave, think, and relate--as individuals and PERSONAL DEVELOPMENT organizations. Virtually everything we think and do is generated by questions. The EVERYTHING YOU PRETEND TO KNOW AND ARE future begins with our thinking, represented by the questions we ask ourselves. ”Change Your Questions, Change Your Life” shows readers how to consistently choose AFRAID SOMEONE WILL ASK the questions that can lead them to success, both personally and professionally. This by Lynette Padwa technique, called “Questions Thinking,” stimulates innovation, accelerate productivity, Why are conservatives on the 'right' and liberals on the 'left'? What is an archetype? and create more rewarding relationships. ”Change Your Questions, Change Your Life” Most people drop these and other cultural references in conversation all the time is a personal growth fable that tells how a seasoned executive, Ben Knight, uses Ques- without really knowing much about them. But with this witty, information-packed tion Thinking to move into a higher leadership role and how the same methods of book, you can quickly learn the actual facts behind the multitude of data, events, and change help him and his wife, Grace, enrich their marriage. Unabridged 2009 words that come at you each day--and that you've been casually bandying about with- Available On Demand on the TRL Audiobooks app. out really understanding.2008 (Listen & Live) Available on CD. Catalog number 14226 (3 CDs 75 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. CD14166 CHANGE YOUR UNDERWEAR--CHANGE YOUR LIFE by Dr. Michael Mercer, and Dr. Maryann Troiani, Read by Julie Schaller PERSONAL DEVELOPMENT As seen on Oprah, Jenny Jones, The Home & Family Show, and Crook & Chase. The EXCUSES BEGONE! authors show how to easily change what’s in your heart, mind, body and soul. Learn by Dr. Wayne W. Dyer how to feel remarkably good about yourself, boost your energy, and solve your love Within the tracks of this transformational CD set, Dr. Wayne W. Dyer reveals how to laments. 1998 (Note: Geared mainly toward women) change the self-defeating thinking patterns that have prevented you from living at the Available On Demand on the TRL Audiobooks app. highest levels of success, happiness, and health. Even though you may know what to think, actually changing those thinking habits that have been with you since child- PERSONAL DEVELOPMENT hood might be somewhat challenging. So the business of modifying habituated think- THE CHARGE ing patterns really comes down to tossing out the same tired old excuses and by Brendon Burchard examining your beliefs in a new and truthful light. Unabridged. 2009 (Hay House) In The Charge, Brendon argues that the only way to measurably improve the quality of Available on CD. Catalog number 14213 (8 CDs 7 Hours, 30 Min.) your life is to learn how to activate the very 10 drives that make you most human. These drives are your desires for more control, competence, congruence, caring, con- nection, change, challenge, creative expression, contribution, and consciousness. These PERSONAL DEVELOPMENT drives shape everything you think, feel, and do in life, so understanding and mastering FIND YOUR STRONGEST LIFE them is critical to your success and happiness. Brendon Burchard is the founder of High by Marcus Buckingham Performance Academy and author of the #1 New York Times and #1 USA Today best- Have you given up on “having it all”? Or maybe you’re so busy having it all that you selling book The Millionaire Messenger. He is also the author of Life’s Golden Ticket can’t figure out how to enjoy it? Maybe, you don’t even know what “all” you’re sup- and one of the top motivation and high performance trainers in the world. His famous posed to have anymore? You are not alone. Women today are working, juggling, training events inspire millions of people to find their charge, share their voice, and achieving, succeeding, and beating expectations at every turn—and they are less make a greater difference.2012 Unabridged. (Simon & Schuster) happy than ever. Unabridged.2009 (Brilliance Audio) Available on CD. Catalog number 14090 (7 CDs, 8 hours) Available on CD. Catalog number 14370 (6 CDs 75 Min each)

Audio CDs and On Demand 2018 Audiobooks 31 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT FLOURISH GOOD, BETTER, BLESSED by Martin E.P. Seligman by Joel Osteen Traditionally, the goal of psychology has been to relieve human suffering, but the The Bible clearly teaches that God came to earth in order to give us an abundant life. goal of the Positive Psychology movement, which Dr. Seligman has led for fifteen It was never His intention for you to live in mediocrity, just getting by. In this audio years, is different--it's about actually raising the bar for the human condition. “Flour- series Joel Osteen shares practical and applicable truths that will help you reach your ish” builds on Dr. Seligman's game-changing work on optimism, motivation, and full God-given potential2008 (Simon & Schuster) character to show how to get the most out of life, unveiling an electrifying new the- Available on CD. Catalog number 14209 (5 CDs 55 Min each) ory of what makes a good life--for individuals, for communities, and for nations. On Available On Demand on the TRL Audiobooks app. the cutting edge of a science that has changed millions of lives, Dr. Seligman now PERSONAL DEVELOPMENT creates the ultimate extension and capstone of his bestselling classics, “Authentic GRIT Happiness” and “Learned Optimism.” 2011 Unabridged. (Simon & Schuster) Available on CD. Catalog number 14230 (8 CDs 7 Hours, 10 Min.) by Angela Duckworth Drawing on her own powerful story as the daughter of a scientist who frequently noted her lack of “genius,” Duckworth, now a celebrated researcher and professor, PERSONAL DEVELOPMENT describes her early eye-opening stints in teaching, business consulting, and neurosci- FOCUS ON THE GOOD STUFF ence, which led to the hypothesis that what really drives success is not “genius” but a by Mike Robbins unique combination of passion and long-term perseverance. In Grit, she takes readers into the field to visit cadets struggling through their first days at West Point, teachers We live in a culture that focuses on the “bad stuff.” We're constantly bombarded with working in some of the toughest schools, and young finalists in the National Spelling negative messages from the media, advertisers, politicians, and even the people Bee. She also mines fascinating insights from history and shows what can be gleaned around us. But help is on the way. Focus on the Good Stuff offers a plan for dis- from modern experiments in peak performance. Finally, she shares what she’s pelling the cloud of negativity that surrounds us. Mike Robbins has created a power- learned from interviewing dozens of high achievers—from JP Morgan CEO Jamie ful yet simple new approach for mastering the one thing we need most of all to Dimon to New Yorker cartoon editor Bob Mankoff to Seattle Seahawks Coach Pete achieve authentic happiness and be of service to others-that is, to practice the art of Carroll. 2016 Unabridged (Simon & Schuster) appreciation. 2007 (Hachette Audio) Available on CD. Catalog number 14081 (8CDs 55 Min each) Available on CD. Catalog number 14228 (4 CDs 4 Hours) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT HAPPY THIS YEAR THE GIFTS OF IMPERFECTION by Will Bowen by Brené Brown, Ph.D A practical, yet inspirational work that proposes it’s the inner world of our psyches In The Gifts of Imperfection, Brené Brown, a leading expert on shame, authenticity, that determines happiness, not outside forces. We have control over our own happi- and belonging, shares ten guideposts on the power of Wholehearted living—a way of ness and this powerful book offers concrete advice on how to tap into it and nourish it engaging with the world from a place of worthiness.Each day we face a barrage of all year round. The author focuses explicitly on the positive ways we can establish a images and messages from society and the media telling us who, what, and how we higher set-point in our thoughts, speech, and actions, resulting in greater sustainable should be. We are led to believe that if we could only look perfect and lead perfect levels of happiness. Regardless of what the year and your life may bring, we can lives, we'd no longer feel inadequate. So most of us perform, please, and perfect, all become measurably and sustainably happier.2013 Unabridged. (Brilliance Audio) the while thinking, 'What if I can't keep all of these balls in the air? Why isn't every- Available on CD. Catalog number 14241 (6 CDs, 7 hours) one else working harder and living up to my expectations? What will people think if I fail or give up? When can I stop proving myself? 'In her ten guideposts, Brown PERSONAL DEVELOPMENT engages our minds, hearts, and spirits as she explores how we can cultivate the cour- HARDWIRING HAPPINESS age, compassion, and connection to wake up in the morning and think, 'No matter by Rick Hanson, Ph.D what gets done and how much is left undone, I am enough,' and to go to bed at night Why is it easier to ruminate over hurt feelings than it is to bask in the warmth of thinking, 'Yes, I am sometimes afraid, but I am also brave. And, yes, I am imperfect being appreciated? Because your brain evolved to learn quickly from bad experi- and vulnerable, but that doesn't change the truth that I am worthy of love and belong- ences but slowly from the good ones. You can change this. Hardwiring Happiness ing.''This important book is about the lifelong journey from 'What will people think?' lays out a simple method that uses the hidden power of everyday experiences to build to 'I am enough.' Brown's unique ability to blend original research with honest story- new neural structures full of happiness, love, confidence, and peace. Dr. Hanson’s telling makes reading The Gifts of Imperfection like having a long, uplifting conver- four steps build strengths into your brain— balancing its ancient negativity bias— sation with a very wise friend who offers compassion, wisdom, and great advice.' making contentment and a powerful sense of resilience the new normal. Here is a 2012 Unabridged. (Brilliance Audio) book to savor, to practice, and to take to heart.”2013 Unabridged. (Random House) Available on CD. Catalog number 14249 (4 CDs, 4.5 Hours) Available on CD. Catalog number 14247 (7 CDs, 7.5 Hours) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT GET OUT OF YOUR OWN WAY THE HIGHEST LEVELS OF ENLIGHTENMENT by Larry Winget by Dr. David Hawkins You’re sabotaging your own success and Larry Winget can prove it!You think you Hawkins created a scale of consciousness based on current discoveries in advanced know what you want in life. You’ve tried to achieve those things. But if you still theoretical physics and the nonlinear dynamics of chaos theory. And this “map of don’t have them, the culprit may be closer than you think.In this perspective-altering consciousness” now makes it possible for anyone to advance toward higher levels of program, the world-renowned Pitbull of Personal Development™, Larry Winget, enlightenment faster than ever imagined! 2003 (Nightingale Conant) exposes the things you are doing right now to unknowingly prevent your own success Available on CD. Catalog number 14331(7 CDs 60 Min each) in the most important areas of your life: business, family, health, parenting, money PERSONAL DEVELOPMENT and more — and offers you his self-proven action plan for change.2009 (Nightin- HOW THE SECRET CHANGED MY LIFE gale-Conant) by Rhonda Byrne Available on CD. Catalog number 14404 (4 CDs, 1 DVD 4 Hours, 35 Min.) Discover how everyday people completely transformed their lives by applying the teachings of The Secret-read by Rhonda Byrne!Since the very first publication of PERSONAL DEVELOPMENT The Secret a decade ago, Rhonda Byrne's bestselling book has brought forth an explosion of real people sharing true stories of how their real lives have miraculously 2THE GO-GIVER changed for the better. How The Secret Changed My Life presents a selection of the by Bob Burg, John David Mann most heartwarming and moving stories in one inspirational volume. Each story pro- The Go-Giver tells the story of an ambitious young man named Joe who yearns for vides an authentic, real-life illustration of the pathway that leads to success in every NEW success. Joe is a true go-getter, though sometimes he feels as if the harder and faster area of life: money, health, relationships, love, family, and career. The people in How he works, the further away his goals seem to be. Desperate to land a key sale at the The Secret Changed My Life show time and again that no one is excluded from liv- end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consul- ing the life of their dreams. Unabridged.2017 tant referred to by his many devotees sim-ply as the Chairman. Over the next week, Available On Demand on the TRL Audiobooks app. Pindar introduces Joe to a series of “go-givers”: a restaurateur, a CEO, a financial adviser, a real estate broker, and the “Connector” who brought them all together. Pin- PERSONAL DEVELOPMENT dar’s friends teach Joe the Five Laws of Stratospheric Success and help him open HOW TO BECOME A BETTER YOU himself up to the power of giving. Joe learns that changing his focus from getting to by Joel Osteen (5 CDs 5 Hours, 20 Min.) giving—putting others’ interests first and continually adding value to their lives— Is this as good as it gets? Or can you enjoy more of what life has to offer? Not only ultimately leads to unexpected returns. Imparted with wit and grace, The Go-Giver is can you live happily every day, bestselling author Joel Osteen suggests you must dis- a classic bestseller that brings to life the old proverb “Give and you shall receive.” cover the potential within yourself and learn how to use it to live better, and to help Nearly a decade since its original publication, the term “go-giver” has become short- others better themselves as well. God didn't create you to be average. You were cre- hand for a defining set of values embraced by hundreds of thousands of people ated to excel! You have everything you need to fulfill your God-given destiny, and around the world. Today this timeless story continues to help its readers find fulfill- there is no limit to what you can accomplish if you discover how to be a better ment and greater success in business, in their personal lives and in their communities. you!2007 (Simon & Schuster) 2015 Available on CD. Catalog number 14203 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

32 Audio CDs and On Demand 2018 Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT HOW TO CHANGE SOMEONE YOU LOVE CD14334 INTEGRITY by Brad Lamm by Henry Cloud A powerful, ground-breaking book that shows you, in concrete steps, how to stop a Integrity -- more than simple honesty, it's the key to success. A person with integrity loved one from engaging in self destructive behavior. Stop your husband from drinking has the ability to pull everything together, to make it all happen no matter how chal- himself to death. Don't let your brother lose it all to gambling. Get your kid off drugs. lenging the circumstances. Drawing on experiences from his work, Dr. Henry Cloud, Motivate your best friend to lose weight. Get your sister out of an abusive relationship. a clinical psychologist and nationally syndicated radio host, shows how our character Erase anger in your co-worker. If you're tired of watching your spouse, child, relative, can keep us from achieving all we want to (or could) be.©2006 or best friend go downhill, dragging you with them, How to Change Someone You Available On Demand on the TRL Audiobooks app. Love will help you turn their lives aroundUnabridged.2009 (MacMillan Audio) Available on CD. Catalog number 14219 (6 CDs 75 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. INTENSE FOCUS PERSONAL DEVELOPMENT by Laura Stack HOW TO DEVELOP YOUR PERSONAL MISSION What you do with your day demonstrates the value you place on certain tasks and STATEMENT reflects the importance you give to your activities. Successful people have an intense by Dr. Stephen R. Covey sense of direction, which guides the choices that cause them to succeed in their goals. Meet Life's day-to-day challenges by focusing on your longterm vision. Avoid diver- Laura Stack, The Productivity Pro, will teach you how successful people are driven sion and distractions that don't contribute to your life's mission, vision and goals. by an intense focus on their priorities: • Know exactly why you work hard and what Become the powerful creative force of your life and influence for good in the lives of you're trying to achieve. • Recognize what to do, when to do it, and why. • Be pro- others. The Learning Guide (pdf) printable following Dr. Covey's instructions for ductive and creative through regular rest. • Accomplish the day's most profitable and detecting and creating your mission statement, this printable booklet gives additional valuable tasks. • Keep tasks from dying a slow death on your to-do list. You'll feel insights and examples of how other's have created their mission statements thus help- productive, rather than feeling like the whole day slipped through your fingers. You'll ing you capture yours. so you will be able to lead and govern your life according to create valuable results, rather than feeling like you're spinning your wheels. You'll be you deepest priorities. 2009 (Franklin Covey) successful in achieving your goals, as you focus on time on your critical work. CD-ROM Workbook will be sent. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14336(1 CD 70 Min) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT THE JOURNEY BEYOND ENLIGHTENMENT PERSONAL DEVELOPMENT by Stuart Wilde HOW TO GET WHAT YOU WANT AND WANT WHAT YOU In The Journey Beyond Enlightenment, internationally-acclaimed author and “spiri- HAVE tual warrior” Stuart Wilde will show you how to access and enter what he calls the by John Gray, Ph.D. Mirror World - a hyperdimensional reality that exists beyond the constraints of time, Stop living the age-old adage “the grass is always greener on the other side.” It’s not! space, and intellect. A reality that lies just past the limits of ordinary vision. A reality You have everything within your reach right now to live a rich and fulfilling life. which, once you enter it, will reveal the astonishing power of true, authentic spiritu- Gray shows you how to release your emotional blocks so that you may realize your ality. 2005 (Nightingale Conant) soul’s desire. 1999 (Harper Audio) CD-ROM Workbook will be sent. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14204 (6 CDs 70 Min each)

PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT HOW TO REACH YOUR PERSONAL BEST CD130122KNOWING YOUR VALUE by Gail Cohen Begin your journey to “Reach Your Personal Best” with nationally acclaimed trainer, by Mika Brzezinski Gail Cohen. She will teach you to master the skills, set the priorities and gain the It's no secret that women have long been overlooked and under-compensated, and energy to reach your peak performance, professionally and personally. 2001 while great strides have been made in recent decades, the value placed on women (National Press Publications) versus their male counterparts is still consistently unbalanced. Mika Brzezinski takes Workbook available upon request. an in-depth look at how women today achieve their deserved recognition and finan- Available on CD. Catalog number 14139 (6 CDs 5 Hours, 37 Min.) cial worth. Prompted by her own experience as co-host of Morning Joe, Mika inter- views a number of prominent women across a wide range of industries on their PERSONAL DEVELOPMENT experience moving up in their fields. Mika also uncovers what men think about the I KNOW WHAT TO DO, SO WHY DON’T I DO IT? approach women take in the workplace, getting honest answers from Donnie by Nick Hall, Ph.D. Deutsch, Jack Welch, Donald Trump, and others about why women are paid less, and You might think laziness, lack of willpower, and/or low motivation are to blame for what pitfalls women face—and play into—as they try to get their worth at work. the fact that you aren't achieving your goals. But fascinating research in the field of Knowing Your Value is a vital book for professional women of all ages. Unabridged psychoneuroimmunology has revealed another, far more likely possibility. One with 2011 the potential to transform your life in a dramatic way. Just think of all the things you Available On Demand on the TRL Audiobooks app. would be able to accomplish if you could break through the excuses that typically hold you back. I Know What To Do, So Why Don't I Do It? will give you an incredi- PERSONAL DEVELOPMENT ble arsenal of tools that will empower you to achieve any goal you desire. 2007 THE LAST LECTURE Unabridged. (Nightingale-Conant) by Randy Pausch CD-ROM Workbook available upon request. A lot of professors give talks titled “The Last Lecture.” Professors are asked to con- Available on CD. Catalog number 14403 (9 CDs, 1 DVD 10 Hours) sider their demise and to ruminate on what matters most to them. And while they PERSONAL DEVELOPMENT speak, audiences can't help but mull the same question: What wisdom would we impart to the world if we knew it was our last chance? If we had to vanish tomorrow, IF I’M SO SPECIAL WHY DO I FEEL SO ORDINARY? what would we want as our legacy? In this book, Randy Pausch has combined the by Dr. Kimberly Ventus-Darks humor, inspiration and intelligence that made his lecture such a phenomenon and Let Dr. Kimberly Ventus-Darks be your guide to discover the actual you. This life given it an indelible form. It is a book that will be shared for generations to come. altering audio training program will introduce a whole new range of possibilities. Unabridged.2008 (Hyperion) Appreciate the traits that create the unique “you” and understand your potential for Available on CD. Catalog number 14300 (4 CDs 60 Min each) transformation. Find out how to craft a future that reflects your personal vision, Available On Demand on the TRL Audiobooks app. regardless of your current circumstance. Transcend your ordinary point of view, and learn to embrace the extraordinary. Discover that opportunity is unlimited, and make PERSONAL DEVELOPMENT your lifelong dreams become a reality. 2003 (National Seminars Group) Available on CD. Catalog number 14100 (5 CDs 40 Min each) THE LEADER’S BOOKSHELF by R. Manning Ancel PERSONAL DEVELOPMENT For the last several years Adm. James Stavridis and his co-author, R. Manning CD14334 IMPROVISATION, INC NEW Ancell, have surveyed over two hundred active and retired four-star military officers by Robert Lowe about their reading habits and favorite books, asking each for a list of titles that Performers have been doing it for centuries. Now, for the first time, Robert Lowe, a strongly influenced their leadership skills and provided them with special insights pioneer in the field of improvisation, hands you the techniques you need to think on that helped propel them to success in spite of the many demanding challenges they your feet and shows you how to apply them in your workplace or classroom. The faced. The Leader's Bookshelf synthesizes their responses to identify the top fifty business world may be changing at breakneck speed, but this ancient form of theater books that can help virtually anyone become a better leader. The Leader's Bookshelf is as effective as ever. The same techniques that improvisational actors use to will provide a road map to better leadership. Highlighting the value of reading in increase their confidence; the same methods of humor through which they establish a both a philosophical and a practical sense, The Leader's Bookshelf provides sound strong rapport with their audience; the effective ways they use body language and advice on how to build an extensive library, lists other books worth reading to voice for greater clarity and impact—all can go to work for you in the world of busi- improve leadership skills, and analyzes how leaders use what they read to achieve ness.Unabridged. ©2000 their goals. Unabridged.2017 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 33 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT LESSONS IN LOSS AND LIVING MAKE MIRACLES IN FORTY DAYS by Michele Reiss Ph.D. by Melody Beattie Dr. Michele Reiss, an expert in the field of death and dying, specializes in helping You could ask for a miracle right now, what would it be? We’ve all had situations in clients cope with life-threatening illnesses and helping their families through the our lives that seem beyond our control or that have no clear remedy. In this concise, grieving process. A highly respected therapist, she counseled Randy Pausch, author inspirational guide, bestselling self-help guru Melody Beattie shows us that we have of The Last Lecture, and his wife, Jai, as Randy was dying of pancreatic cancer. the ability to make a miracle for almost any circumstance we’re facing. She now Now Dr. Reiss provides comfort and counsel for readers who are coping with the offers the ultimate distillation of what she knows about gratitude, surrender, and con- challenges of serious illness or grief. (Unabridged)2010 (Tantor) necting with our essential power. She challenges us to be more present each day and Available on CD. Catalog number 14340 (6 CDs 65 Min each) details a six-week action plan, the Miracle Exercise, to jump-start transformation in Available On Demand on the TRL Audiobooks app. our lives. Unabridged.2009 (Tantor) Available on CD. Catalog number 14372 (4 CDs 60 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. LETTING GO OF YOUR BANANAS by Dr. Daniel T. Drubin This is a book for anyone who feels they've fallen short of their career potential, or PERSONAL DEVELOPMENT wondered if the things they do-or don't do-at work are sabotaging their careers. The MAKE A DIFFERENCE truth is, most people learn their greatest lessons not from grasping the brass ring, but by Dale Carnegie Bronner from letting go of negative influences and behaviors. Now, Dr. Daniel T. Drubin Learn powerful, life-impacting keys from a man who makes a difference in the lives helps readers identify what he terms the “rotten bananas”-unhealthy habits, relation- of more than 10,000 people weekly. You’ll learn how to make a difference in your ships, jobs, and beliefs-that are holding them back, while providing job-saving, step- home, business and community. Discover how to: • Find a cause and give yourself to by-step advice on how to get back on track. 2006 (Tantor) something that will outlive you • Make a point, not just a profit • Become great Available on CD. Catalog number 14097 (3 CDs 70 Min each) through what you inspire others to do • Answer the question, “How do I want to be Available On Demand on the TRL Audiobooks app. remembered?” Unabridged. 2003 PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. LIFE BALANCE by Pam Royle PERSONAL DEVELOPMENT Women are busier now than ever before in history. Demands from home, work and MAKE THE IMPOSSIBLE POSSIBLE family are challenging for even the most organized person. Trying to balance these by Bill Strickland challenges can cause stress-induced physical and mental problems if not handled in a Through lessons from his own life experiences, and those of countless others who positive manner. Renowned speaker Pam Royle provides you with firm techniques have overcome their circumstances and turned their lives around, Make the Impossi- for keeping your life in balance and your attitude positive. This 4 audio CD set is ble Possible shows how all of us can build on our passions and strengths, dream big- going to teach you how to keep a balance between work and home, kids and partner, ger and set the bar higher, achieve meaningful success and help mentor and inspire deadlines and commitments. Through these teachings you will reap the benefits of a the lives of others. 2007 (Random House) focused, healthy and happy life. 2004 (National Seminars Group) Available on CD. Catalog number 14094 (6 CDs 70 Min each) Available on CD. Catalog number 14117 (4 CDs 40 Min each) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT LIFE STRATEGIES PERSONAL DEVELOPMENT by Phillip C. McGraw, Ph.D. MAKE YOURSELF UNFORGETTABLE Life Strategies will give you the most honest explanation of your life and how you by The Dale Carnegie Class-Act System got where you are that has ever been published. Dr. McGraw is results-based and Become the kind of person EVERYONE remembers and NO ONE can resist! measures success in terms of changed lives, not rhetoric. This audiobook is a plain- Whether you’re competing for a job, a candidate, a contract, a client, or anything else talk, entertaining way to learn to take control of your life, right now. In this audio- of value, there’s nothing more critical to your success than your ability to stand out as book the author describes the ten Laws of Life that every person needs to know. a uniquely qualified, valuable, appealing individual — someone whom other people Learn them, use them, and improve virtually every aspect of your life, from work to really want to work with, work for, know, and help.2005 (Nightingale Conant) home to spiritual to physical. Ignore them and you'll continue to pay the price. With Available on CD. Catalog number 14096 (6 CDs 5 Hours, 10 Min.) Life Strategies, Dr. McGraw tells you how to strategically control your life, rather than continue as a frustrated passenger. 1999 (Simon & Schuster) Available on CD. Catalog number 14133 (5 CDs 60 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. MAKING YOUR THOUGHTS WORK FOR YOU PERSONAL DEVELOPMENT by Dr. Wayne Dyer & Byron Katie LIGHTEN UP Presenting together for the first time, Byron Katie and Wayne Dyer address the pow- erful effects of your thoughts and how they create your experience. You'll learn a by Peter Walsh transformative process that will allow you to identify the stressful thoughts that cause It seems as though not a day goes by that we don’t think about money. We cut back all the pain and suffering in your life. When you release these thoughts, instead of let- on spending. We chase a bargain. We try to save more. We strive to use less credit. ting them dictate your experience, you become empowered to live a life of joy--in We worry about funding our retirement and our children’s education. Yet we continue touch with your true nature. Make the choice to change your thoughts to bring about to spend money on things that don’t matter. Peter Walsh knows that money and debt inner peace and true happiness. In this powerful CD program, two life-changing can overwhelm your life even faster than clutter, and he has a plan to help you deal teachers show you the way. 2007 (Hay House) with that emotional and financial chaos. Peter’s previous bestselling books inspired Available on CD. Catalog number 14208 (4 CDs 70 Min each) us to successfully evict the clutter in our homes, on our bodies, and in six key areas of our lives. But for many people, clearing the clutter suddenly exposes deeper issues— financial, physical, and emotional. Sometimes our problems are not really about the PERSONAL DEVELOPMENT physical stuff but about the emotional fabric of our lives—from our relationships MARKET YOURSELF! with money to our relationships with people and even how we define and find happi- ness.2011 Unabridged (Tantor) Find The Job Of Your Dreams in 12 Easy Steps by Dorothy Leeds Available on CD. Catalog number 14401 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Guides listeners step-by-step through the real world difficulties, obstacles, and sticky situations today's job-seekers face. Learn the practical and proven tips and techniques PERSONAL DEVELOPMENT for job-seekers of any age, experience, and field. 2005 (Organizational Technolo- LIVING BEYOND MIRACLES gies, Inc.) by Deepak Chopra and Wayne Dyer Workbook available upon request. Wayne Dyer and Deepak Chopra are two of today’s most prominent names in the Available on CD. Catalog number 14202 (6 CDs 4 Hours, 39 Min.) area of self-development and holistic health care. For the first time, the two are pre- sented together in this live recording. A must for all Dyer and Chopra fans!  1993 (New World Library) PERSONAL DEVELOPMENT Available on CD. Catalog number 14107 (3 CDs 60 Min each) ME AND MY SELF-ESTEEM Available On Demand on the TRL Audiobooks app. by Leil Lowndes Do you feel you should achieve more than you do? Does it seem as if something is PERSONAL DEVELOPMENT keeping you from realizing your dreams? Much has been said about the importance THE MAGIC OF GROUNDHOG DAY of self-esteem, and this audio series will help you reclaim that missing element in by Paul Hannam your life. Find out how trainer Leil Lowndes applied her beliefs to overcome the dif- The movie Groundhog Day has touched millions with its hilarious and profound tale ficulties she faced. Leil Lowndes is a professional author, speaker and trainer. She of personal transformation. But few people realize that encoded in the scenes, dialog has shared with many audiences her personal account of a life-threatening struggle and plot of this beloved film are actually the answers to the most important questions with depression. In doing so, she has provided participants with the inspiration and of our lives: 2009 (Nightingale-Conant) tools to triumph over their own particular challenges. 2003 (National Seminars CD-ROM Workbook available upon request. Group) Available on CD. Catalog number 14400 (6 CDs 5 Hours, 30 Min.) Available on CD. Catalog number 14099 (6 CDs 45 Min each)

34 Audio CDs and On Demand 2018 Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT ME TO WE 2OVERCOMING BIAS by Craig Kielburger & Marc Kielburger by Tiffany Jana, Matthew Freeman Imagine waking up every morning believing that your actions can make a significant Everybody's biased-even nice people like you. We all harbor unconscious assump- change in the world. For everyone who has ever yearned for a better life and a better NEW tions about those who are different from us that get in the way of our good intentions world, Craig and Marc Kielburger share a blueprint for personal and social change and keep us from working together harmoniously and effectively. So in an increas- that has the power to transform lives one act at a time. Me to We will open your eyes ingly diverse and globalized world, what does respecting difference actually require? and change the way you look at life. Treat it as an invitation: an invitation to discover Overcoming Bias uses vivid stories and fun exercises and activities to help us chal- the power of the Me to We philosophy and to join the growing community of people lenge our presuppositions and become open to encountering people, cultures, and around the world who are embracing this way of life. 2004 (Simon & Schuster) ideas outside our usual comfort zone. This book will provide you with everything Available on CD. Catalog number 14093 (5 CDs 75 Min each) you need to understand bias, talk about it with increased fluency, and control and Available On Demand on the TRL Audiobooks app. conquer it. In the end, Jana and Freeman's central message is that you are not the problem-but you are the solution.2016 Unabridged. PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. CD33235 MINDSET PERSONAL DEVELOPMENT by Carol Dweck Dweck explains why it’s not just our abilities and talent that bring us success—but THE PASSION TEST whether we approach them with a fixed or growth mindset. She makes clear why by Janet Bray Attwood, and Chris Attwood praising intelligence and ability doesn’t foster self-esteem and lead to accomplish- You create the life you choose to live. There are no victims. The lessons are clear, the ment, but may actually jeopardize success. With the right mindset, we can motivate direction is laid out, the direction that will make you happy and make your life ful- our kids and help them to raise their grades, as well as reach our own goals—per- filled as you look forward to what comes next. You must merely put it in practice. In sonal and professional. Dweck reveals what all great parents, teachers, CEOs, and THE PASSION TEST, Chris and Janet Attwood wrap fascinating stories of the ups, athletes already know: how a simple idea about the brain can create a love of learning downs, twists and turns of living passionately and practical exercises which will have and a resilience that is the basis of great accomplishment in every area. Unabridged the listener living their own passionate life. 2007 (Hachette Audio) 2007 Available on CD. Catalog number 14245 (5 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PEAKS & VALLEYS NAIL THAT JOB INTERVIEW by Spencer Johnson, M.D. by Caryl & Ron Krannich, Ph.D. Peaks and Valleys is a story of a young man who lives unhappily in a valley until he Filled with useful tips and examples this audiobook can make the difference between meets an old man who lives on a peak, and it changes his work and life forever. Ini- being accepted or rejected for the job. Don't leave for your next job interview without tially, the young man does not realize he is talking with one the most peaceful and first reviewing this sage advice on what you need to do to nail the job interview and successful people in the world. However, through a series of conversations and expe- get the job! 2002 (Listen & Live) riences that occur up on peaks and down in valleys, the young man comes to make Available on CD. Catalog number 14189 (2 CDs 65 Min each) some startling discoveries. Eventually, he comes to understand how he can use the Available On Demand on the TRL Audiobooks app. old man's remarkable principles and practical tools in good and bad times and becomes more calm and successful himself.2009 (Simon & Schuster) PERSONAL DEVELOPMENT Available on CD. Catalog number 14210(2 CDs 2 Hours, 10 Min.) THE NEUROSCIENCE OF CHANGE by Kelly McGoniga, Ph.D PERSONAL DEVELOPMENT If anything were possible, what would you like to see in your life? How would you PEOPLE ARE IDIOTS AND I CAN PROVE IT like to grow? And what's stopping you? In The Neuroscience of Change, Dr. Kelly by Larry Winget McGonigal weaves the newest findings of science with Eastern contemplative wis- The Pitbull of Personal Development? and New York Times best-selling author is dom to give listeners a revolutionary process for personal transformation. Six ses- back with advice on the dumb things people do to sabotage their success. What do sions provide breakthrough ideas supported by clinical research, guided practices, people really want? They want what they've got. It's a simple formula. You have what and real-world exercises for making self-awareness and compassion the basis for you want because your actions produced your results. Not your words, and certainly meaningful change, choosing deep “wantpower” instead of brute willpower, dealing not your wants. (Contains Strong Language.)2009 (Penguin Audio) with setbacks and the inner critic, and more.2012 Unabridged. (Sounds True) Available on CD. Catalog number 14366 (5 CDs 5 Hours, 35 Min.) Available on CD. Catalog number 14087 (6 CDs, 6.5 hours) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT NO MORE CHAINS A PERFECT MESS by Eric Abrahamson and David H. Freedman by Dr. Kimberly Ventus-Darks Like Freakonomics, here is a book that combines counterintuitive thinking with stories Profoundly wise, life-changing, upbeat, and highly motivating are just a few words from everyday life to provide a striking new view of how our world works. Ever since that describe this incredible teaching series. Dr. Kim shares practical tips for individ- Einstein's study of Brownian Motion, scientists have understood that a little disorder uals from all walks of life. This program is designed for the confident executive, the actually makes systems more effective. But most people still shun disorder--or suffer nurturing house wife or the exploring teenager. Regardless of who you are, this series guilt over the mess they can't avoid. No longer! Unabridged.2007 is guaranteed to help you loosen the chains and unravel the real you. 2001 Available On Demand on the TRL Audiobooks app. (National Seminars Group) Available on CD. Catalog number 14111(4 CDs 40 Min each) PERSONAL DEVELOPMENT A PERFECT MESS PERSONAL DEVELOPMENT by Eric Abrahamson and David H. Freedman NUDGE Like Freakonomics, here is a book that combines counterintuitive thinking with sto- by Richard H. Thaler, and Cass R. Sunstein ries from everyday life to provide a striking new view of how our world works. Ever Every day, we make decisions on topics ranging from personal investments to since Einstein's study of Brownian Motion, scientists have understood that a little schools for our children to the meals we eat to the causes we champion. Unfortu- disorder actually makes systems more effective. But most people still shun disorder-- nately, we often choose poorly. The reason, the authors explain, is that, being human, or suffer guilt over the mess they can't avoid. No longer! Abridged.2007 (Hachette we all are susceptible to various biases that can lead us to blunder. Our mistakes Audio) make us poorer and less healthy; we often make bad decisions involving education, Available On Demand on the TRL Audiobooks app. personal finance, health care, mortgages and credit cards, the family, and even the planet itself. Unabridged.2009 (Hachette Audio) PERSONAL DEVELOPMENT Available on CD. Catalog number 14368 (10 CDs 11 Hours, 10 Min.) POKE THE BOX Available On Demand on the TRL Audiobooks app. by Brené Brown, Ph.D Poke the box is a manifesto about producing something that’s scarce, and thus valu- PERSONAL DEVELOPMENT able. It demands that you stop waiting for a road map and start drawing one instead. ONE SIMPLE ACT You know how to do this, you’ve done it before, but along the way, someone talked by Debbie Macomber you out of it. In a world filled with change, that’s what matters - your ability to create This blend of true stories and motivating messages will delight and surprise you as and learn from change. 2010 Unabridged. (Brilliance Audio) you discover how giving the gifts of time, encouragement, hope, laughter, prayer, Available on CD. Catalog number 14252 (2 CDs, 2.25 Hours) hospitality, service, and even forgiveness can have lasting, life-changing impact, not only on the recipient of such gifts but on the giver as well. Debbie Macomber, PERSONAL DEVELOPMENT through the power of story, invites us to live with open hands, offering who we are THE POWER IS WITHIN YOU and what we have to God, to use in the lives of others. When we do so, lives includ- by Louise L. Hay ing our own are changed in ways we couldn't have imagined. All it takes is one sim- You’ll learn how to overcome emotional barriers through learning to listen to your ple act. 2011 Unabridged. (Simon & Schuster) inner voice, loving the child within, letting your true feelings out, and much more Available on CD. Catalog number 14406 (5 CDs 65 Min each) 1992 (Hay House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14199 (6 CDs 70 Min each)

Audio CDs and On Demand 2018 Audiobooks 35 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE POWER OF HABIT CD14334 PUT YOUR MINDSET TO WORK by by James Reed, Paul G. Stoltz, Ph.D A young woman walks into a laboratory. Over the past two years, she has trans- What does it take to get and keep the job you want? Ninety-six percent of employers formed almost every aspect of her life. She has quit smoking, run a marathon, and argue that it's not just about having the right skills for the position—it's all about the been promoted at work. The patterns inside her brain, neurologists discover, have right mindset. As two leading experts on the subject, Reed and Stoltz know what fundamentally changed. In The Power of Habit, Charles Duhigg takes us to the thrill- employers really want from the people they hire and keep. According to their exten- ing edge of scientific discoveries that explain why habits exist and how they can be sive and globally acclaimed research, there is a specific set of mental traits that will changed. Duhigg brings to life a whole new understanding of human nature and its make you exponentially more desirable to potential employers, and more likely to potential for transformation. At its core, The Power of Habit contains an exhilarating succeed and enjoy your job once you're hired.The authors reveal why employers are argument: The key to exercising regularly, losing weight, raising exceptional chil- three times more likely to hire people with the right mindset over those who are more dren, becoming more productive, building revolutionary companies and social move- qualified on paper. Put Your Mindset to Work provides an actionable approach for ments, and achieving success is understanding how habits work. 2012 Unabridged. both assessing and developing these essential traits. Unabridged. ©2000 Available on CD. Catalog number 14240 (9 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE PRESENT THE POWER OFHALF HOUR by Spencer Johnson by Tommy Barnett Dr. Spencer Johnson’s stories of timeless, simple truths have changed the work and lives What can you do in 30 minutes? Have lunch? Watch television? Check Facebook? of millions of readers around the world. Now comes an insightful new tale of inspiration How about change your life? Why do some people achieve far more than others? We and practical guidance for these turbulent times. 2003 (Random House) (60 min) all get the same 24 hours in a day, yet a special few seem to have superhuman abili- Available on CD. Catalog number 14197 (1 CD 60 Min) ties when it comes to accomplishing great things in life.Tommy Barnett, a proven Available On Demand on the TRL Audiobooks app. master at “getting things done,” says the key to maximizing your productivity is to make use of small, manageable moments in your day—just 30 minutes at a time. In PERSONAL DEVELOPMENT this remarkably practical book, Tommy shows how to begin a whole new life of fruit- QBQ! fulness. Why not change time from being your worst enemy to your everlasting by John G. Miller friend? It all starts with the amazing things you can do in only a half hour. Through This remarkable and timely book gives a practical method for putting personal inspiring stories and biblical principles, discover how your downtime can have a accountability into daily action, with astonishing results: problems are solved, inter- major upside. Get going—you don’t have a minute to lose! 2013 nal barriers come down, service improves, teamwork grows, and people adapt to Available On Demand on the TRL Audiobooks app. change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our orga- PERSONAL DEVELOPMENT nizations and to our lives by eliminating blame, complaining, and procrastination. THE POWER OF PURPOSE 2005 (Penguin Audio) by Crystal Jonas Bevans Available on CD. Catalog number 14095 (1 CD 70 Min) The Power of Purpose will give you the tools to create magnetic goals, concentrate Available On Demand on the TRL Audiobooks app. with laser-guided focus, reduce stress, direct energy, and create successful working relationships. You will learn practical and powerful tips, tools, and techniques to help PERSONAL DEVELOPMENT you quickly and easily rise from where you are right now to where you wish to be. RADICAL SELF-FORGIVENESS PRACTICES 2006 (National Seminars Group) by Colin Tipping Available on CD. Catalog number 14115 (6 CDs 40 Min each) Most of us have plenty of experience with self-blame and guilt-but we are often at a loss when it comes to forgiving ourselves. That's why world-renowned forgiveness PERSONAL DEVELOPMENT expert Colin Tipping has created a special set of techniques to help us achieve this 2THE POWER OF MOMENTS difficult yet essential task for healing emotional wounds and releasing the burdens of by Chip and Dan Heath our past. With Radical Self-Forgiveness Practices, he presents proven tools to help While human lives are endlessly variable, our most memorable positive moments are you reach beyond the level of self-judgment and recrimination to the deeper spiritual NEW dominated by four elements: elevation, insight, pride, and connection. If we embrace state in which true forgiveness occurs.2011 (Sounds True) these elements, we can conjure more moments that matter. What if a teacher could Available on CD. Catalog number 14089 (2 CDs 60 Min each) design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What PERSONAL DEVELOPMENT if you had a better sense of how to create memories that matter for your children? REINVENTING YOURSELF This book delves into some fascinating mysteries of experience: Why we tend to by Steve Chandler remember the best or worst moment of an experience, as well as the last moment, and Whether you're self-employed, a middle manager, or a Fortune 500 executive, it's easy forget the rest. Why “we feel most comfortable when things are certain, but we feel to get stuck in a humdrum life and only fantasize about “what could have been.” most alive when they’re not.” And why our most cherished memories are clustered Motivational speaker Steve Chandler helps you turn that way of thinking into “what into a brief period during our youth. Readers discover how brief experiences can will be.” Reinventing Yourself is filled with techniques for breaking down negative change lives, such as the experiment in which two strangers meet in a room, and barriers and letting go of pessimistic thoughts that prevent you from fulfilling--or even forty-five minutes later, they leave as best friends. The Power of Moments shows us allowing yourself to conceive of--your goals and dreams. 1998 (HighBridge Audio) how to be the author of richer experiences. 2017 (Random House) Available on CD. Catalog number 14119 (3 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT CD14334 POWER OF STORY REINVENTION by Jim Loehr by Brian Tracy Dr. Jim Loehr, New York Times bestselling coauthor of The Power of Full Engage- If you knew you couldn't fail, what is the greatest thing you would dare to dream? Is ment, examines the way we tell stories about ourselves to ourselves -- and, most the job you now have the one you've always wanted? Do you work with the kind of important, the way we can change those stories to transform our business and per- people you'd like to work with? As personal success expert Brian Tracy can attest, it's sonal lives. Telling ourselves stories provides structure and direction as we navigate not until you deal with the dissatisfactions of the present that you can move onward life's challenges and opportunities, and helps us interpret our goals and skills. Stories and upward to create the wonderful future that is possible for you. And it is possible. make sense of chaos; they organize our many divergent experiences into a coherent In Reinvention, Brian Tracy reveals how every one of us is engineered for success, thread; they shape our entire reality. Our capacity to tell stories is one of our pro- and with the right focus, can re-make ourselves and put an end to the chronic stress, foundest gifts. Loehr's approach to creating deeply engaging stories will give you the unhappiness, and dissatisfaction we might feel in our careers and lives. Unabridged. tools to wield the power of storytelling and forever change your business and per- 2009 (Hachette Audio) sonal life.©2006 Available on CD. Catalog number 14367 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE POWER OF VULNERABILITY RELATIONSHIP RESCUE by Brené Brown, Ph.D. by Phillip C. McGraw, Ph.D. On The Power of Vulnerability, Dr. Brown offers an invitation and a promise-that With Life Strategies, Phil McGraw helped hundreds of thousands of people take when we dare to drop the armor that protects us from feeling vulnerable, we open responsibility for their own actions and break free from self-destructive habits and ourselves to the experiences that bring purpose and meaning to our lives. Here she situations. Now he turns his honest, unflinching eye toward relationships -- diagnos- dispels the cultural myth that vulnerability is weakness and reveals that it is, in truth, ing them, repairing them, and maintaining them. This hands-on audiobook is for peo- our most accurate measure of courage. Brené explains. “This is the first place that all ple who realize their relationship is in trouble, but who don't want to give up on it. Dr. of my work comes together. This audio course draws from all three of my books-it's McGraw helps get relationships back on track with clear action-oriented steps for the culmination of everything I've learned over the past twelve years. I'm very reconnecting partners. 2000 (Simon & Schuster) excited to weave it all into a truly comprehensive form that shows what these find- Workbook available upon request. ings and insights can mean in our lives.” 2012 Unabridged. (Sounds True) Available on CD. Catalog number 14135 (5 CDs 60 Min each) Available on CD. Catalog number 14250 (6 CDs, 7 Hours) Available On Demand on the TRL Audiobooks app.

36 Audio CDs and On Demand 2018 Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT RISING STRONG SURVIVING A SHARK ATTACK (ON LAND) by Brené Brown, Ph.D by Dr. Laura Schlessinger It is the rise from falling that Brown takes as her subject in Rising Strong. As a With her trademark no-nonsense voice and building on the principles developed grounded theory researcher, Brown has listened as a range of people—from leaders during her long career as a licensed therapist, New York Times bestselling author Dr. in Fortune 500 companies and the military to artists, couples in long-term relation- Laura shows listeners how to survive enemies—traitors, backstabbers, and sabo- ships, teachers, and parents—shared their stories of being brave, falling, and getting teurs—at work and at home. 2011 Unabridged (Sounds True) back up. She asked herself, What do these people with strong and loving relation- Available on CD. Catalog number 14088 (3 CDs 3 Hours) Available On Demand on the TRL Audiobooks app. ships, leaders nurturing creativity, artists pushing innovation, and clergy walking with people through faith and mystery have in common? The answer was clear: They PERSONAL DEVELOPMENT recognize the power of emotion and they’re not afraid to lean in to discomfort. Walk- SWITCH ing into our stories of hurt can feel dangerous. But the process of regaining our foot- by Chip and Dan Heath ing in the midst of struggle is where our courage is tested and our values are forged. In a compelling, story-driven narrative, the Heaths bring together decades of counter- Our stories of struggle can be big ones, like the loss of a job or the end of a relation- intuitive research in psychology, sociology, and other fields to shed new light on how ship, or smaller ones, like a conflict with a friend or colleague. Regardless of magni- we can effect transformative change. Switch shows that successful changes follow a tude or circumstance, the rising strong process is the same: We reckon with our pattern, a pattern you can use to make the changes that matter to you, whether your emotions and get curious about what we’re feeling; we rumble with our stories until interest is in changing the world or changing your waistline. Unabridged.2010 we get to a place of truth; and we live this process, every day, until it becomes a prac- (Random House) tice and creates nothing short of a revolution in our lives. Rising strong after a fall is Available on CD. Catalog number 14091 (6 CDs 75 Min each) how we cultivate wholeheartedness. It’s the process, Brown writes, that teaches us Available On Demand on the TRL Audiobooks app. the most about who we are.2015 Unabridged. (Random House) PERSONAL DEVELOPMENT Available on CD. Catalog number 14253 (7CDs, 9 Hours) THRIVE Available On Demand on the TRL Audiobooks app. CD14334 by Arianna Huffington PERSONAL DEVELOPMENT In a commencement address Arianna gave at Smith College in the spring of 2013, she likened our drive for money and power to two legs of a three-legged stool. They SELF MATTERS may hold us up temporarily, but sooner or later we're going to topple over. We need a by Phillip C. McGraw, Ph.D. third leg to truly thrive. That third metric, she writes in Thrive, includes our well- By using the plan set forth in Self Matters, Dr. Phil helps you to demystify your self- being, our ability to draw on our intuition and inner wisdom, our sense of wonder, concept and learn how to reclaim your authentic self. In evaluating your life by only the and our capacity for compassion and giving. As Arianna points out, our eulogies cel- facts, you can learn to think beyond the excuses and fears that have masked the person ebrate our lives very differently from the way society defines success. They don't you have always wanted to be. Self Matters is one of the most forward-thinking works commemorate our long hours in the office, our promotions, or our sterling Power- on self-concept and self-esteem ever published. For the first time, an author tells it how Point presentations as we relentlessly raced to climb up the career ladder. They are it is and, in the process, teaches us all how to live the lives we have always wanted but about cherished memories, shared adventures, small kindnesses and acts of generos- prevented ourselves from living. We get only one chance in this world, and now, Dr. ity, lifelong passions, and the things that made us laugh. Arianna shows us the way Phil shows all how to make the most of it. 1999 (Simon & Schuster) to a revolution in our culture, our thinking, our workplace, and our lives. ©2015 Available on CD. Catalog number 14179 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT USE YOUR HEAD TO GET YOUR FOOT IN THE DOOR by Harvey Mackay SOMETIMES YOU WIN, SOMETIMES YOU LEARN The average person will have at least 3 to 5 career changes and 12 to 14 different jobs by John C. Maxwell before the age of 38. In the age of downsizing and outsourcing, you can never be sure #1 New York Times bestselling author John C. Maxwell believes that any setback, that your job is safe - or will be safe in a couple of years. The result? People are star- whether professional or personal, can be turned into a step forward when you possess ing to spend their entire lives in a perpetual job search - and they need the attitude the right tools to turn a loss into a gain. Drawing on nearly fifty years of leadership and skills to pull it off. Especially the skills for relentless and effective networking, experience, Dr. Maxwell provides a roadmap for winning by examining the eleven ele- coupled with a passion for lifetime learning. According to Mackay, too many people ments that constitute the DNA of learners who succeed in the face of problems, failure, get a defeatist attitude about finding a great job. They get stuck in a rut at a job they and losses. Learning is not easy during down times, it takes discipline to do the right hate. Or, if they're unemployed, they grab the first thing offered to them. This audio- thing when something goes wrong. As John Maxwell often points out--experience isn't book offers a better way. Unabridged.2010 (Penguin Audio) the best teacher; evaluated experience is. 2013 Unabridged. (Hachette) Available on CD. Catalog number 14371 (8 CDs 8 Hours, 15 Min.) Available on CD. Catalog number 14086 (6 CDs, 7.5 Hours) PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE WAR OF ART by Steven Pressfield THE SPIRIT OF SUCCESS Most of us have two lives. The life we live and the unlived life within us. Between by Deepak Chopra and Marianne Williamson the two stands “Resistance.”Have you ever brought home a treadmill and let it gather Economic challenges often present a unique opportunity to understand the difference dust in the attic? Ever resolved on a diet or a course of yoga, and then quit on it? Are between money and wealth. Money is a symbol that expresses how we value our- you a writer who doesn't write, a painter who doesn't paint, an entrepreneur who selves and others and also represents society’s values at a particular time and place in never starts a venture? Then you know what resistance is.You're not alone if you've history. Wealth, on the other hand, is a state of consciousness that represents generos- been mown down by resistance; many good men and women have bitten the dust ity of spirit that translates into material abundance. In the powerful and unique pro- over it – but you needn’t be among them! 2009 (Nightingale-Conant) gram recorded live in front of a sold-out audience, you’re presented solutions to Available on CD. Catalog number 14402 (2 CDs 70 Min each) some of the toughest challenges at this time in our generation. For the first time together Marianne Williamson and Dr. Deepak Chopra will take you through an in- PERSONAL DEVELOPMENT depth understanding of consciousness as a field of infinite possibilities, infinite cre- WHY HIM? WHY HER? ativity, infinite energy and infinite abundance. 2009 (Nightingale Conant) by Helen Fisher Available on CD. Catalog number 14338 (5 CDs 4 Hours, 40 Min.) Why do you fall in love with one person rather than another? In this fascinating and informative book, Helen Fisher, one of the world’s leading experts on romantic love, PERSONAL DEVELOPMENT unlocks the hidden code of desire and attachment. Each of us, it turns out, primarily expresses one of four broad personality types—Explorer, Builder, Director, or Nego- SPONTANEOUS OPTIMISM tiator—and each of these types is governed by different chemical systems in the by Maryann V. Troiani brain. Driven by this biology, we are attracted to partners who both mirror and com- This inspirational, practical book is different from other optimism-related books in plement our own personality type. Unabridged.2009 (MacMillan Audio) many ways--from the basic research and professional expertise, to the authors who Available on CD. Catalog number 14333 (7 CDs 7 Hours, 50 Min.) are tremendous role models because they use their optimism methods to enhance their lives and relationships. Abridged 1999 PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. THE WISDOM OF OZ by Roger Connors and Tim Smith PERSONAL DEVELOPMENT Why does the story of Dorothy, the Scarecrow, the Tin Man, and the Cowardly Lion STOP SEARCHING & START LIVING touch us? Like all great entertainment, their journey resonates. We see ourselves in the characters and likewise wish we possessed the power, the brains, the heart, and by Hans King the courage to make our own dreams come true. So what are your dreams? What do Stop Searching and Start Living will show you how to uncover and begin fully being you want?This book will help you get whatever you consider worthwhile in life. who you really are, instead of who you think you ought to be or who other people Simply put, when you unleash the power of personal accountability it will energize want you to be. You'll discover that happiness and freedom are matters of choice, not you in life-altering ways, giving you a concrete boost that enhances your ability to chance, and you'll be empowered with the tools, confidence, and deep inner confi- think, to withstand adversity, to generate confidence, and to increase your own natu- dence to make those choices - every day, in every moment of your life. 2004 ral emotional, mental, and intellectual strength. 2014 Unabridged. (Penguin) (Nightingale-Conant) Available on CD. Catalog number 14085 (3 CDs, 3 Hours) Available on CD. Catalog number 14113 (6 CDs 5 Hours, 46 Min.) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 37 PERSONAL DEVELOPMENT MARKETING PERSONAL DEVELOPMENT MARKETING WOMEN WHO THINK TOO MUCH CD24300 THE 11 IMMUTABLE LAWS OF INTERNET BRANDING by Susan Nolen-Hoeksema, Ph.D. by Al Ries and Laura Ries In Women Who Think Too Much, Nolen-Hoeksema shows us what causes so many In the book you'll learn withe Internet can be a business or a medium for your brand, women to be over thinkers and provides concrete strategies that can be used to escape but not both.Interactivity is the single most important ingredient of any Internet these negative thoughts, move to higher ground, and live more productively. Women site.The kiss of death for an Internet brand is a common name.Being second in a cat- Who Think Too Much will change lives and is destined to become a self-help classic. egory is tantamount to being nowhere.You have to be fast. You have to be first. You 2003 (Audio Renaissance) have to be focused.Everyone is talking about convergence while just the opposite is Available on CD. Catalog number 14180 (3 CDs 80 Min each) happening. The 11 Immutable Laws of Internet Branding will also give you tangible Available On Demand on the TRL Audiobooks app. information on how to successfully build your company, product, service, or self into PERSONAL DEVELOPMENT a hot and profitable brand on the Internet. With characteristic counterculture observa- WOMENOMICS tions and signature marketing savvy, Ries and Ries bring their expertise to branding on the Internet, the most challenging problem in the world of marketing today. No by Claire Shipman and Katty Kay one who wants to turn a brand into a global phenomenon should ignore their sage You are not alone. Finally, here is a book that gets to the heart of what professional advice. Unabridged2001 women want. You've probably been loath to admit it, but like most of us, you have Available On Demand on the TRL Audiobooks app. had enough of the sixty-hour workweeks, the day-care dash, and the vacations that never get taken. You don't want to quit, you want to work—but on your own terms MARKETING and in ways that make it possible to have a life as well. Womenomics offers a ground CD24300 22 IMMUTABLE LAWS OF BRANDING breaking blueprint for changing the way you live and work—with advice, guidance, by Al Ries and fact-based support that proves you don't have to do it all to have it all. This marketing classic has been expanded to include new commentary, new illustra- Unabridged. 2009 (Harper Audio) tions, and a bonus book: The 11 Immutable Laws of Internet Branding Smart and Available on CD. Catalog number 14212 (6 CDs 70 Min each) accessible, The 22 Immutable Laws of Branding is the definitive text on branding, Available On Demand on the TRL Audiobooks app. pairing anecdotes about some of the best brands in the world, like Rolex, Volvo, and PERSONAL DEVELOPMENT Heineken, with the signature savvy of marketing gurus Al and Laura Ries. Combin- 2YEAR OF YES ing The 22 Immutable Laws of Branding and The 11 Immutable Laws of Internet Branding, this book proclaims that the only way to stand out in today's marketplace is by Shonda Rhimes to build your product or service into a brand—and provides the step-by-step instruc- W In this poignant, hilarious, and deeply intimate call to arms, Hollywood’s most pow- tions you need to do so. The 22 Immutable Laws of Branding also tackles one of the erful woman, the mega-talented creator of Grey’s Anatomy and Scandal and execu- NE most challenging marketing problems today: branding on the Web. The Rieses tive producer of How to Get Away with Murder reveals how saying YES changed her divulge the controversial and counterintuitive strategies and secrets that both small life—and how it can change yours too. This wildly candid and compulsively readable and large companies have used to establish internet brands. The 22 Immutable Laws book reveals how the mega talented Shonda Rhimes, an unexpected introvert, of Branding is the essential primer on building a category-dominating, world-class achieved badassery worthy of a Shondaland character. And how you can, too. 2015 brand.©2002 Unabridged. (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14251 (6 CDs, 7 Hours) Available On Demand on the TRL Audiobooks app. SALES MANAGEMENT PERSONAL DEVELOPMENT THE BIG MOO YOUR BEST LIFE NOW by Seth Godin by Joel Osteen In 2003, Seth Godin’s Purple Cow challenged organizations to become remarkable-to In this remarkable book, Joel Osteen offers you unique insights and encouragement drive growth by standing out in a world full of brown cows. It struck a huge chord that will help you overcome every obstacle you may encounter. Your life has a divine and stayed on the Business-Week best-seller list for nearly two years. You can hear purpose and destiny. As you put the principles found in these pages to work today countless brainstorming meetings where people refer to purple cows and say things you will begin living YOUR BEST LIFE NOW! 2004 (Time Warner Audiobooks) like, “That’s not good enough. We need to create a big moo!” But how do you create Available on CD. Catalog number 14194 (5 CDs 75 Min each) a big moo-an insight so astounding that people can’t help but remark on it? Seth Available On Demand on the TRL Audiobooks app. Godin worked with thirty-two of the world's smartest thinkers to answer this critical question. And the team-with the likes of Tom Peters, Malcolm Gladwell, Guy Kawa- saki, Mark Cuban, Robyn Waters, Dave Balter, Red Maxwell, and Randall Rothen- SALES MANAGEMENT berg on board- created an incredibly useful book that's fun to read and perfect for groups to share, discuss, and apply. 2005 (Tantor) SALES MANAGEMENT Available on CD. Catalog number 24322 (3 CDs 75 Min each) THE ART OF FIELD SALES MANAGEMENT Available On Demand on the TRL Audiobooks app. There is more to field sales management than acceptance of the job and title. Making MARKETING the transition from “doer” to manager of “doers” is never complete until the manager THE BIG ONE stops thinking and acting as a sales representative and begins thinking and acting as a by Bob Proctor manager. Learn the skills required for becoming an effective and well respected first The real you has an urge to live in a much larger way. Here's how to recognize and get line field sales manager. 1994 (Coastec) past your own “terror barriers”, consciously re-program your thoughts for immediate PDF workbook is included on the first CD. positive return, and engage in the Four Phases of Thought Process to control your end- Available on CD. Catalog number 15121(6 CDs 4 Hours, 43 Min.) result - every single time. Unabridged. 2008 SALES MANAGEMENT Available On Demand on the TRL Audiobooks app. CD13306 MANAGEMENT SKILLS FOR THE NEW SALES MARKETING MANAGER BLUE OCEAN STRATEGY by Dr. Kimberly Alyn by W. Chan Kim, and Renee Mauborgne Best-selling author Dr. Kimberly Alyn shares seven key management skills for the Winning by not competing! This international best seller upends traditional thinking new sales manager. Topics of discussion include: *What your sales team needs to with principles and tools to make the competition irrelevant. succeed *How you can develop butt-kicking sales people *A common misconception In an audiobook that challenges everything you thought you knew, W. Chan Kim and sales managers have and why it hurts their team *What it really means to support Renee Mauborgne assert that tomorrow's leading companies will succeed, not by bat- your sales team *What you need to know about how you are perceived *Key secrets tling their rivals for market share in the bloody “red ocean” of a shrinking profit pool, to building trust in your sales team *Getting rid of a common and counterproductive but by creating “blue oceans” of untapped new market spaces ripe for growth. mentality in your sales team. Being a sales manager requires a lot more skill than Unabridged. 2005 (Hachette Audio) just being able to sell or manage projects. Dr. Alyn reveals the necessary manage- Available on CD. Catalog number 24327 (6 CDs 6 Hours, 30 Min.) ment skills to be successful as a new sales manager.Unabridged. 2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MARKETING PERSONAL DEVELOPMENT BOOK YOURSELF SOLID CD130122THE SALES LEADER’S PROBLEM SOLVER by Michael Port by Suzanne Paling According to the Small Business Administration, ninety percent of service businesses W This is the book every sales manager wishes they had―before they accepted the job. will fail within the first five years. They fail not because they don't offer great ser- NE The advice within acts as a 24/7 coach for beleaguered sales leaders dealing with per- vices and products, but because the owners are extremely uncomfortable with tradi- plexing dilemmas. Sales leaders (managers, directors, and vice presidents) advocate tional marketing and sales. The result is a frustrated, isolated, and overwhelmed for and often succeed in getting sales training for their reps, but when they request business owner who does not know there is an entirely different, highly successful sales management training for themselves, the answer is often no. By providing a approach to marketing and sales available and it's laid out in the pages of Book Your- consistent format to follow, Suzanne Paling will help any sales leader level-headedly self Solid. Book Yourself Solid is based on Michael Port's proven system for getting deal with any challenge by: Clarifying the issue, Creating a plan., Presenting a solu- more clients. And it works. In fact, ninety-three percent of business owners who have tion to executives. Discussing the issue with the rep(s) in question.The Sales used the system have experienced a thirty-four percent increase in their total number Leader’s Problem Solver is a powerful tool that will help new and experienced sales of clients and a forty-two percent increase in sales in the first year alone. 2006 managers lead their teams and develop their reputations as fair, effective, no-non- (Hachette Audio) sense problem solvers. Brilliance Audio. Unabridged 2016 Available on CD. Catalog number 24311 (7 CDs 50 Min each) Available on CD. Catalog number 13395 (7 CDs 7 hours) Available On Demand on the TRL Audiobooks app.

38 Audio CDs and On Demand 2018 Tape Rental Library MARKETING MARKETING MARKETING MARKETING CD24300 A BRANDED WORLD CD24330 FORECASTING BUDGETS by Michael P. Levin by Norman Moore In A Branded World, renowned celebrity publicist and bestselling author Michael Learn the 25 keys to the art of the budget in terms of forecasting costs, revenues and Levine explores the fascinating and complex world of branding. He explores the profits for short-term and long-term projections. Forecasting Budgets is part of The many facets of PR in the branding process, including packaging, damage control, and New York Times Pocket MBA Series, a reference series easily accessible to all busi- e-branding. By actually creating a fictional product and using it as a branding tem- nesspersons, from first-level managers to the executive suite. The 12-volume series is plate throughout the book, this definitive work offers extraordinary advice for PR written by Ph.D.s who teach in the finest graduate business programs in the country, executives and marketing managers on how to build their brands and use the appro- and edited by business editors from The New York Times. The structure of each vol- priate media to effectively promote those brands. With examples of successful and ume presents an unparalleled synopsis of crucial principles of specific areas of busi- unsuccessful branding campaigns and an exploration of the idea of personalities as ness expertise. 1999 product, this is the definitive guide to branding. Unabridged 2003 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MARKETING MARKETING GROUNDSWELL BRANDWASHED by Charlene Li, and Josh Bernoff by Martin Lindstrom A groundswell is sweeping through your customers. Right now, they are writing From the bestselling author of Buyology comes a shocking insider’s look at how about your products on blogs and recutting your commercials on YouTube. They're today’s global giants conspire to obscure the truth and manipulate our minds, all in defining you on Wikipedia and ganging up on you in social networking sites like service of persuading us to buy. Marketing visionary Martin Lindstrom has been on Facebook. These are all elements of a social phenomenon-the groundswell-that has the front lines of the branding wars for over twenty years. Here, he turns the spotlight created a permanent shift in the way the world works. Most companies see it as a on his own industry, drawing on all he has witnessed behind closed doors, exposing threat.It's time to see it an opportunity.In Groundswell, two of Forrester Research's for the first time the full extent of the psychological tricks and traps that companies top analysts tell listeners how to turn the force of customers connecting to their own evise to win our hard-earned dollars. Unabridged 2011 advantage. Unabridged. 2009 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 24341(7 CDs 75 Min each) MARKETING Available On Demand on the TRL Audiobooks app. BUY-OLOGY MARKETING by Martin Lindstrom GROWTH HACKER MARKETING In BUY-OLOGY, Lindstrom presents the astonishing findings from his ground by Ryan Holiday breaking, three-year, seven-million-dollar neuromarketing study, a cutting-edge A new generation of megabrands like Facebook, Dropbox, Airbnb, and Twitter experiment that peered inside the brains of 2,000 volunteers from all around the haven’t spent a dime on traditional marketing. No press releases, no TV commer- world as they encountered various ads, logos, commercials, brands, and products. His cials, no billboards. Instead, they rely on a new strategy—growth hacking—to reach startling results shatter much of what we have long believed about what seduces our many more people despite modest marketing budgets. Growth hackers have thrown interest and drives us to buy. 2008 (Random House) out the old playbook and replaced it with tools that are testable, trackable, and scal- Available on CD. Catalog number 24319(6 CDs 75 Min each) able. They believe that products and businesses should be modified repeatedly until Available On Demand on the TRL Audiobooks app. they’re primed to generate explosive reactions. Bestselling author Ryan Holiday, the MARKETING acclaimed marketing guru for American Apparel and many bestselling authors and CHALLENGE YOUR POTENTIAL multiplatinum musicians, explains the new rules and provides valuable examples and by Bob Proctor case studies for aspiring growth hackers. Whether you work for a tiny start-up or a When you step forward into growth, you won’t only be challenging your potential – Fortune 500 giant, if you’re responsible for building awareness and buzz for a prod- you’ll be met by two opposing forces. One is an outside force (your environment of uct or service, this is your road map.Unabridged 2014 family, friends, and situations) and the other is an inside force, your old conditioning Available On Demand on the TRL Audiobooks app. that whispers sweet horribles in your mind. Here’s how to conquer both with effective MARKETING action steps. Unabridged. 2008 CD130122F YOU’RE NOT FIRST, YOU’RE LAST Available On Demand on the TRL Audiobooks app. by Grant Cardone MARKETING During economic contractions, it becomes much more difficult to sell your products, CHASING COOL maintain your customer base, and gain market share. Mistakes become more costly, by Noah Kerner and Gene Pressman and failure becomes a real possibility for all those who are not able to make the tran- Cool isn't just a state of mind, a celebrity fad, or an American obsession - it’s busi- sition. But imagine being able to sell your products when others cannot, being able to ness. In boardrooms across America, product managers are examining vodka bottles, take market share from both your competitors, and knowing the precise formulas that candy bars, and hamburgers, wondering ho do we make this thing cool? Noah Kerner would allow you to expand your sales while others make excuses. If You’re Not First, and Gene Pressman systematically parse the successes and failures of the last few You’re Last is about how to sell your products and services—despite the economy— decades -in music and fashion, magazines and food, spirits and hip-hop culture. Their and provides the reader with ways to capitalize regardless of their product, service, or discoveries are pulled together in this definitive book on the commerce of cool. idea. Grant shares his proven strategies that will allow you to not just continue to sell, Unabridged. 2007 (Tantor Audio) but create new products, increase margins, gain market share and much more. Tantor Available on CD. Catalog number 24300 (5 CDs 60 Min each) Audio. Unabridged 2016 Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 24354 (7 CDs, 8 Hours) Available On Demand on the TRL Audiobooks app. MARKETING CONTAGIOUS MARKETING by Jonah Berger IN SEARCH OF THE OBVIOUS What makes things popular? If you said advertising, think again. People don’t listen by Jack Trout to advertisements, they listen to their peers. But why do people talk about certain The search for any marketing strategy is the search for the obvious. Jack Trout clears products and ideas more than others? Discover how six basic principles drive all sorts up the confusion that surrounds the marketing profession. Instead of focusing on seg- of things to become contagious, from consumer products and policy initiatives to mentation or customer retention or search engine optimization or data mining, mar- workplace rumors and YouTube videos. This book provides a set of specific, action- keters should be searching for that simple, obvious differentiating idea. Marketers able techniques for helping information spread—for designing messages, advertise- not looking for the obvious had better have a very low price. To bring these principles ments, and information that people will share. Whether you’re a manager at a big for finding the obvious to life, Trout finds obvious solutions to today’s troubles for company, a small business owner trying to boost awareness, a politician running for the likes of GM, Coke, Wal-Mart, newspapers, and the bewildering beer business. office, or a health official trying to get the word out, Contagious will show you how The fundamental problem is that professional marketers overlook the most obvious to make your product or idea catch on.2013 Unabridged. (Simon & Schuster) and effective ideas entirely, in an attempt to be clever or creative. But if an idea is Available on CD. Catalog number 24351 (6 CDs, 7 hours) obvious to you, it will be obvious to your consumer—which is why it will work.Unabridged 2008 MARKETING Available On Demand on the TRL Audiobooks app. DIFFERENTIATE OR DIE by Jack Trout MARKETING In today’s ultra-competitive world, the average supermarket has 40,000 brand items INBOUND MARKETING on its shelves. Car shoppers can visit the showrooms of over twenty auto makers. by Brian Halligan Differentiating products today is more challenging than at any time in history, yet it To connect with today's buyer, you need to stop pushing your message out and start remains a key to a company’s survival. In Differentiate or Die, Trout takes marketers pulling your customers in. The rules of marketing have changed, and the key to win- to task for taking the easy route of high-tech razzle-dazzle and sleight of hand instead ning is to use this change to your advantage.HubSpot founders Brian Halligan and of marketing their product’s uniquely valuable qualities. He examines successful dif- Dharmesh Shah give you the tools and strategies you need to improve your Google ferentiation initiatives—from giants like Wal-Mart to tiny Trinity College—to deter- search rankings, build a blog to promote your business, grow and nurture a commu- mine why some succeed and some fail. The author outlines the many ways to achieve nity on social media sites, and analyze which of your online marketing efforts are differentiation, while also warning of how difficult it is to achieve differentiation by working. Stop wasting money blasting the world with marketing messages that being creative, cheap, customer oriented, or quality driven, things that your competi- nobody cares about. Instead, learn to get found withInbound Marketing.Unabridged tor can do as well. Unabridged. 2008 2014 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 39 MARKETING MARKETING MARKETING MARKETING INTEGRATION MARKETING THE NEW RULES OF MARKETING & PR by Mark Joyner by David Meerman Scott The biggest, most successful businesses you can think of all started small and grew The Internet has profoundly changed the way people communicate and interact with their way to massive success. What was their secret? Is there something those com- each other. It has also changed the way businesses communicate with current and panies have in common-from Microsoft to McDonald's to U.S. Steel-that helped potential customers. In the old days, marketers could only communicate through the them grow from small businesses to globe-spanning corporations? The answer is filter of expensive advertising or media ink placed by a PR firm. Today, the rules “yes,” and it's right here. Joyner's Integration Marketing theory is a radically new have changed entirely. The New Rules of Marketing and PR shows you how to lever- business approach that has already built a fanatical base of tens of thousands of entre- age the potential that Web-based communication offers large and small companies, preneurs who are using it to pull off what some are referring to as “business mira- nonprofits, entrepreneurs, political organizations, consultants, even rock bands and cles” with a zero-dollar ad budget. Integration Marketing is a simple, innovative, and churches. Unabridged. 2009 (Hachette Audio) effective system that helps you find hidden marketing opportunities, bring in a limit- Available on CD. Catalog number 24340 (8 CDs 9 Hours, 20 Min.) less supply of new customers, and grow your business steadily, predictably, and stra- Available On Demand on the TRL Audiobooks app. tegically. It's not complicated and it's not a magic bullet; it's a straightforward, proven MARKETING system for getting exactly what you and your business need to grow-more profit faster. Unabridged 2009 THE NEXT EVOLUTION OF MARKETING Available On Demand on the TRL Audiobooks app. by Seth Godin The old interruptive model of marketing doesn’t work. Customers are tuning out. They MARKETING no longer listen to in-your-face messages. Marketing strategist Bob Gilbreath’s hot new IT’S NOT LUCK concept, Marketing with Meaning, represents the next evolutionary step in a progres- by Eliyahu M. Goldratt sion following direct marketing and permission marketing. Rather than pushing a prod- It’s Not Luck is the continued story of The Goal protagonist Alex Rogo as he navi- uct or service, Marketing with Meaning woos customers by offering them something of gates a new set of challenges facing the now over diversified and under-profitable value independent of purchase. (Unabridged). 2009 (Brilliance Audio) UniCo, where he has risen to the rank of division manager. Learn more about the Available on CD. Catalog number 24334 (8 CDs 75 Min each) powerful techniques first presented in the best-selling business novel, The Goal. In MARKETING this book, Dr. Goldratt, through examples in a variety of industries, shows how to PERMISSION MARKETING apply TOC to sales and marketing, inventory control, and production distribution. In addition, techniques in conflict resolution are introduced on both a business and per- by Seth Godin sonal level.2013 Unabridged. (High Bridge Audio) Godin is called “The ultimate entrepreneur for the Information Age” by Business Available on CD. Catalog number 24353 (7 CDs, 8.5 Hours) Week. Permission Marketing is the ground breaking concept that enables marketers Available On Demand on the TRL Audiobooks app. to shape their message so that consumers will willingly accept it. Instead of annoying potential customers by interrupting their most coveted commodity - time - this offers MARKETING consumers incentives to accept advertising voluntarily. 1999 (Simon & Schuster) MARKETING IMAGINATION Available on CD. Catalog number 24318 (2 CDs 60 Min each) by Theodore Levitt Available On Demand on the TRL Audiobooks app. What business are you in? How to put imagination in marketing. Differentiation MARKETING makes the difference. Managing customer relationships. 1975 (Listen USA) POSITIONING Available on CD. Catalog number 24301 (1 CD 42 Min) Available On Demand on the TRL Audiobooks app. by Al Ries, and Jack Trout This business classic deals with the problems of communicating to a skeptical, MARKETING media-blitzed public. Positioning describes a revolutionary approach to creating a CD30096 MARKETING MASTERY “position” in a prospective customer's mind. It will show you how to use Madison by Alex Mandossian Avenue techniques to capture a market share and become a household name. It is Do you realize that everything about marketing your business has changed in the last required reading for anyone in business today. 2000 (McGraw-Hill Audio) twelve months? Have you noticed the advertising methods that you previously used Available on CD. Catalog number 24320(4 CDs 65 Min each) to get customers simply aren’t effective anymore? The reason for this huge industry MARKETING shake-up is that there’s a revolution happening as buyers are changing their habits en masse in an unpredictable and unstoppable “uprising.”There’s a gigantic shift from THE POWER OF OUTRAGEOUS MARKETING radio, television, magazines, and newspapers to virtual word of mouth recommenda- by Joe Vitale tion via websites like Facebook, LinkedIn, Twitter, and YouTube. BAD NEWS! Are In this amazing program, Joe Vitale reveals the extraordinary, unusual methods of you aware that your business is in danger of DYING as your cutting edge competi- people who attracted the most money and attention to themselves and their busi- tors steal one customer at a time from you? This is serious business. GOOD NEWS! nesses with the least amount of effort and time. He reveals 10 secrets used by such We’ve ‘cracked the code’. Unabridged. 2012 outrageous marketers as P.T. Barnum, Richard Branson, Madonna, Donald Trump, Available On Demand on the TRL Audiobooks app. and many others. Whether your business is large or small, here are the ideas you need to hit the big time! 1999 (Nightingale-Conant) MARKETING Available on CD. Catalog number 24307 (8 CDs 6 Hours) CD24300 MARKETING MASTERY MARKETING by Nicholas Zaldastani What separates one company from mediocre results to another company who has PRIMAL BRANDING spectacular financial achievements? Often, the common denominator to financial by Patrick Hanlon success with startups is Marketing. In this audio program, you will discover how to In Primal Branding, Hanlon explores those seven components, known as the primal present yourself and your ideas to investors, customers and key strategic partners. In code, and shows how to use and combine them to create a community of believers in addition to Marketing, this program will explore the finance, fund raising and sales which the consumer develops a powerful emotional attachment to the brand. These dynamics associated with fast growth companies. Establishing who your company is techniques, work for everyone involved in creating and selling an image-from mar- essential. With these tools, you will be confident in your presentations and highly keting managers to social advocates to business leaders seeking to increase customer directed into the right kind of opportunities to grow your business. preference for new or existing products. 2006 (Tantor) Unabridged2012 Available on CD. Catalog number 24330 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MARKETING MARKETING MARKETING WARFARE PURPLE COW by Al Ries and Jack Trout by Seth Godin Lessons from the great marketing wars. How and when to use offensive, defensive, You're either a Purple Cow or you're not. You're either remarkable or invisible. Make flanking and guerilla marketing warfare principles. 1985 (Listen & Learn) your choice. What do Starbucks and JetBlue and KrispyKreme and Apple and Dutch- Available on CD. Catalog number 24350 (1 CD 47 Min) Boy and Kensington and Zespri and Hard Candy have that you don't? How do they Available On Demand on the TRL Audiobooks app. continue to confound critics and achieve spectacular growth, leaving behind former tried-and true brands to gasp their last? Face it, the checklist of tired 'P's marketers MARKETING have used for decades to get their product noticed -Pricing, Promotion, Publicity, to MEATBALL SUNDAE name a few-aren't working anymore. There's an exceptionally important 'P' that has by Seth Godin to be added to the list. It's Purple Cow. Cows, after you've seen one, or two, or ten, New Marketing, whose tools include things like MySpace, You Tube, websites, per- are boring. A Purple Cow, though...now that would be something. Purple Cow mission marketing, cable TV, and viral techniques, is reshaping our world. But many describes something phenomenal, something counterintuitive and exciting and flat companies try to use the tools without first getting their organization and products in out unbelievable. Every day, consumers come face to face with a lot of boring stuff-a sync with them. The result: what Seth Godin calls a “meatball sundae,” a big, ineffec- lot of brown cows-but you can bet they won't forget a Purple Cow. And it's not a mar- tive mess.In his trademark style—clear, accessible, jargon-free, and full of real-life keting function that you can slap on to your product or service. Purple Cow is inher- examples—Godin reviews how marketing used to work and explains how to use the ent. It's built right in, or it's not there. Period. In Purple Cow, Seth Godin urges you to New Marketing to become a better organization: faster, more flexible, and even more put a Purple Cow into everything you build, and everything you do, to create some- fun. Unabridged. 2007 (High Bridge) thing truly noticeable. It's a manifesto for marketers who want to help create products Available on CD. Catalog number 24321 (4 CDs 75 Min each) that are worth marketing in the first place. Unabridged 2009 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

40 Audio CDs and On Demand 2018 Tape Rental Library MARKETING ENTREPRENEURSHIP MARKETING ENTREPRENEURSHIP THE SECRETS OF WORD-OF-MOUTH MARKETING THE POWER OF AN HOUR by George Silverman by Dave Lakhani (4 CDs 65 Min each) Learn to harness word of mouth — and it can drive consumers to try your product or Designed by a successful entrepreneur to work specifically within the busy execu- service more than any other marketing technique will … more than advertising, tive's or business owner's schedule, this insightful, enlightening guide is broken salespeople, direct response, and public relations combined! Plus, it’s inexpensive down into two groups of lessons: those hours dedicated to personal issues and those (and some tools cost nothing) to implement!2006 (Nightingale Conant) dedicated to business issues. The listener will learn about managing time, improving Workbook available on request. personal relationships, and creating and following a vision of future success. 2006 Available on CD. Catalog number 24313 (8 CDs 7 Hours, 20 Min.) (Hachette Audio) Available on CD. Catalog number 25017 MARKETING SUBLIMINAL PERSUASION ENTREPRENEURSHIP by Dave Lakhani NOTHING TO LOSE, EVERYTHING TO GAIN If you're an entrepreneur, salesperson, advertiser, or business owner, understanding the art of subliminal persuasion will give your bottom line a big boost. In Subliminal Per- by Ryan Blair, Don Yaeger suasion, master marketer Dave Lakhani reveals in step-by-step detail the exact tech- Like many entrepreneurs, Ryan Blair had no formal business education. But he had niques that really work in persuading and influencing others. It's not about lying or great survival instincts, tenacity, and, above all, a "nothing to lose" mindset. His mid- tricking anyone. It's about know what will appeal to people and how communicate that dle-class childhood ended abruptly when his abusive father succumbed to drug appeal effectively, profitably, and ethically. This is marketing that really convinces. addiction and abandoned the family. Blair and his mother moved to a rough neigh- Unabridged. 2008 borhood, and soon he was in and out of juvenile detention, joining a gang just to sur- Available On Demand on the TRL Audiobooks app. vive. Then his mother fell in love with a successful entrepreneur who took Ryan under his wing. With his mentor's guidance, Blair started his first company, 24/7 MARKETING Tech, at age twenty-one. He has since created and sold several companies for hun- dreds of millions of dollars. This is an inspirational guide full of powerful stories and THE ZEN OF SOCIAL MEDIA MARKETING lessons and a road map for entrepreneurial success.2013 by Shama Hyder Kabani Available On Demand on the TRL Audiobooks app. Social media is a crucial tool for success in business today. People are already talking about your business using social media, whether you’re using it or not. By becoming part of the conversation, you can start connecting directly to your customers, as well ENTREPRENUERSHIP as finding new ones, easily and inexpensively spreading the word about your prod- REWORK ucts or services. 2012 (Tantor) by Jason Fried & David H. Hansson Available on CD. Catalog number 24352 (1 CD 60 Min) With its straightforward language and easy-is-better approach, Rework is the perfect Available On Demand on the TRL Audiobooks app. playbook for anyone who’s ever dreamed of doing it on their own. Hardcore entre- preneurs, small-business owners, people stuck in day jobs they hate, victims of “downsizing,” and artists who don’t want to starve anymore will all find valuable ENTREPRENEURSHIP guidance in this audiobook. Unabridged. 2010 (Random House) Available on CD. Catalog number 24950 (3 CDs 55 Min each) ENTREPRENUER Available On Demand on the TRL Audiobooks app. ESCAPE FROM CUBICLE NATION by Pamela Slim Despite grim headlines about the economy, you don’t have to stay in a job you Copyright intensely hate. There’s a better opportunity waiting out there, and escaping from cubicle nation is easier than you think. Pamela Slim spent a decade traveling all over All audio programs and written material in the country as a self-employed trainer for large corporations. She was surprised to the library are protected by copyright law. find that many of the most successful employees at these companies harbored secret dreams of breaking out to start their own businesses.2009 (Brilliance Audio) Available on CD. Catalog number 25000 (10 CDs 75 Min each)

ENTREPRENUERSHIP GREAT WORK GREAT CAREER BUSINESS CONCEPTS by Stephen R. Covey, Jennifer Colosimo BUSINESS CONCEPTS In one economic earthquake after another, it’s hard to keep your footing. Still, there’s THE ACCIDENTAL SUPERPOWER a positive side to these risky times. You can secure a great future for yourself if you by Peter Zeihan welcome this wild, demanding new world with passion for the opportunities it pres- In THE ACCIDENTAL SUPERPOWER, international strategist Peter Zeihan exam- ents. You don't want just a job, you want a great job. Great Work, Great Career can ines how the hard rules of geography are eroding the American commitment to free help you get that great job and, beyond that, build a great career. Unabridged. 2010 trade; how much of the planet is aging into a mass retirement that will enervate mar- (Simon & Schuster) kets and capital supplies; and how, against all odds, it is the ever-ravenous American Available on CD. Catalog number 25953 (3 CDs 70 Min each) economy that-alone among the developed nations-is rapidly approaching energy independence. Combined, these factors are doing nothing less than overturning the ENTREPRENUERSHIP global system and ushering in a new (dis)order. For most, that is a disaster-in-wait- THE LITTLE PLATINUM BOOK OF CHA-CHING ing, but not for the Americans. The shale revolution allows Americans to sidestep an by Jeffrey Gitomer increasingly dangerous energy market. Only the United States boasts a youth popula- You may know Cha-Ching! as the sound of a cash register ringing-but Jeffrey tion large enough to escape the sucking maw of global aging. Most important, geog- Gitomer hears it in every aspect of business, as the sound of achievement, fulfill- raphy will matter more than ever in a de-globalizing world, and America's geography ment, money, wealth, and so much more! Cha-Ching is the sound of music...Music is simply sublime. @2016 that makes you feel great every time you hear it. Not just rhythm, Cha-Ching! sets the Available On Demand on the TRL Audiobooks app. tone for more Cha-Chings! and gives you the self confidence that if you have rung the register once, you can ring it again, and again (and again). Cha-Ching! is the sound of success…The continued achievement, motivation, and inspiration, adding ENTREPRENEURSHIP up to a choir of melodic sweetness. It's the sweet sound of success. Jeffrey Gitomer's THE ADVANTAGE 32.5 Strategies To Ring Your Own (Cash) Register of Business And Personal Success by Patrick Lencioni will help you make your own music, dance to your own rhythm, and ring your own There is a competitive advantage out there, arguably more powerful than any other. Is register. The CASH register. Unabridged. 2010 (Simon & Schuster) it superior strategy? Faster innovation? Smarter employees? No, New York Times Available on CD. Catalog number 24951 (4 CDs 4 Hours) best-selling author, Patrick Lencioni, argues that the seminal difference between suc- Available On Demand on the TRL Audiobooks app. cessful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book, Lencioni ENTREPRENUER brings together his vast experience and many of the themes cultivated in his other LUCKY OR SMART? best-selling books and delivers a first: a cohesive and comprehensive exploration of by Bo Peabody the unique advantage organizational health provides. Simply put, an organization is Luck is a part of life, and everyone, at one point or another, gets lucky. But luck is a healthy when it is whole, consistent and complete, when its management, operations big part of business life and perhaps that biggest part of entrepreneurial life. At the and culture are unified. Healthy organizations outperform their counterparts, are free very least, entrepreneurs must believe in luck. Ideally, they can recognize it when of politics and confusion and provide an environment where star performers never they see it. And over time, the best entrepreneurs can actually learn to create luck. want to leave. The Advantage provides a foundational construct for conducting busi- 2004 (Listen & Live) ness in a new way—one that maximizes human potential and aligns the organization Available on CD. Catalog number 25041 (2 CDs 1 Hour, 50 Min.) around a common set of principles.2012 Unabridged. (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25092(5 CDs, 5.5 hours)

Audio CDs and On Demand 2018 Audiobooks 41 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS CD130122AN EVERYONE CULTURE 22BARBARIANS AT THE GATE by Robert Kegan by Bryan Burrough, John Heyar What if a company did everything in its power to create a culture in which everyone W A story about the fall of RJR Nabisco. A #1 New York Times bestseller and arguably could overcome their own internal barriers to change and use errors and vulnerabili- NE the best business narrative ever written, Barbarians at the Gate is the classic account of ties as prime opportunities for personal and company growth?Robert Kegan and Lisa the fall of RJR Nabisco. An enduring masterpiece of investigative journalism by Bryan Laskow Lahey have found and studied such companies-Deliberately Developmental Burrough and , it includes a new afterword by the authors that brings this Organizations. A DDO is organized around the conviction that organizations will remarkable story of greed and double-dealings up to date twenty years after the famed best prosper when they are more deeply aligned with people's strongest motive, deal. The calls Barbarians at the Gate, “Superlative.” The Chicago which is to grow. This means going beyond consigning “people development” to Tribune raves, “It’s hard to imagine a better story...and it’s hard to imagine a better high-potential programs, executive coaching, or once-a-year off-sites. It means fash- account.” And in an era of spectacular business crashes and federal bailouts, it still ioning an organizational culture in which support of people's development is woven stands as a valuable cautionary tale that must be heeded. Harper Audio into the daily fabric of working life and the company's regular operations, daily rou- Unabridged.2008 tines, and conversations.An Everyone Culture dives deep into the worlds of three Available on CD. Catalog number 25148 (3 CDs 60 Min each) leading companies that embody this breakthrough approach. It reveals the design principles, concrete practices, and underlying science at the heart of DDOs-from their disciplined approach to giving feedback, to how they use meetings, to the dis- BUSINESS CONCEPTS tinctive way that managers and leaders define their roles. Tantor. Unabridged 2017 CD BECOMING MORE EFFECTIVE ON THE JOB Available on CD. Catalog number 25145 (1 MP3- CDs 11 hours) by Jeff Davidson Available On Demand on the TRL Audiobooks app. Why are some employees admired, favored, and even coveted by bosses, coworkers, BUSINESS CONCEPTS and team members, while others, who might be equally talented never seem to enjoy ARE YOU SMART ENOUGH TO WORK AT GOOGLE? such approval? Professional speaker Jeff Davidson has written such books as Mar- by William Poundstone keting Your Career and Yourself, The Complete Guide to Public Speaking, and The You are shrunk to the height of a nickel and thrown in a blender. The blades start 60 Second Innovator. In Getting Ahead on The Job, he highlights the difference moving in 60 seconds. What do you do? If you want to work at Google, or any of between those who are able to leverage what they do for optimal gain versus those America's best companies, you need to have an answer to this and other puzzling who simply keep their nose to the grindstone. Every time you step into the office or questions. ARE YOU SMART ENOUGH TO WORK AT GOOGLE? guides readers switch on your laptop or mobile device, you have the opportunity to both make through the surprising solutions to dozens of the most challenging interview ques- greater inroads within your organization and propel your career ahead. After listening tions. The book covers the importance of creative thinking, ways to get a leg up on to this riveting discussion even once, you'll be on the high road to greater success. the competition, what your Facebook page says about you, and much more. ARE Adapted 2011 YOU SMART ENOUGH TO WORK AT GOOGLE? is a must read for anyone who Available On Demand on the TRL Audiobooks app. wants to succeed in today's job market. Unabridged 2012 Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS CD13012 BENJAMIN FRANKLIN CD ART OF INVISIBILITY by Walter Isaacson by Kevin Mitnick Benjamin Franklin is the founding father who winks at us - an ambitions urban entre- Kevin Mitnick, the world's most famous hacker, teaches you easy cloaking and preneur who rose up the social ladder, from leather-aproned shopkeeper to dining counter-measures for citizens and consumers in the age of Big Brother and Big with kings. In bestselling aurthor Walter Isaacson’s vivid and witty full-scale biogra- Data.Like it or not, your every move is being watched and analyzed. Consumer's phy, we discover why Franklin turns to us from history’s stage with eyes that twinkle identities are being stolen, and a person's every step is being tracked and stored. What from behind his new-fangled spectacles. He chronicles Franklin’s tumultouous rela- once might have been dismissed as paranoia is now a hard truth, and privacy is a lux- tionship with his illegitimate son and grandson, his practical marriage, and his flirta- ury few can afford or understand.In this explosive yet practical book, Kevin Mitnick tions with the ladies of Paris. He also shows how Franklin helped to create the illustrates what is happening without your knowledge--and he teaches you “the art of American character and why he has a particular resonance in the twenty-first century. invisibility.” Mitnick is the world's most famous--and formerly the Most Wanted-- Unabridged 2017 computer hacker. He has hacked into some of the country's most powerful and seem- Available on CD. Catalog number 25149 (6CDs 60 Min each) ingly impenetrable agencies and companies, and at one point he was on a three-year Available On Demand on the TRL Audiobooks app. run from the FBI. Now, though, Mitnick is reformed and is widely regarded as the expert on the subject of computer security. He knows exactly how vulnerabilities can be exploited and just what to do to prevent that from happening. Mitnick provides BUSINESS CONCEPTS both online and real life tactics and inexpensive methods to protect you and your CD130122BE OUR GUEST family, in easy step-by-step instructions. He even talks about more advanced “elite” by heodore Kinni techniques, which, if used properly, can maximize your privacy. Invisibility isn't just Exceeding expectations rather than simply satisfying them is the cornerstone of the for superheroes--privacy is a power you deserve and need in this modern age. Disney approach to customer service. Now, in honor of the tenth anniversary of the Unabridged 2017 original Be Our Guest, the Disney Institute, which specializes in helping profession- Available On Demand on the TRL Audiobooks app. als see new possibilities through concepts not found in the typical workplace, is BUSINESS CONCEPTS revealing even more of the business behind the magic of quality service. During the AWAKENING COMPASSION AT WORK last twenty-five years, thousands of professionals from more than thirty-five coun- by Monica Worline tries and more than forty industries have attended business programs at Disney Insti- Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues tute and learned how to adapt the Disney approach for their own and coworkers of humanity, dignity, and motivation and is an unrecognized and costly organizations.Unabridged 2015 drain on organizational potential. Marshaling evidence from two decades of field Available On Demand on the TRL Audiobooks app. research, scholars and consultants Monica Worline and Jane Dutton show that alleviat- ing such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four BUSINESS CONCEPTS steps for meeting suffering with compassion and show how to build a capacity for com- CD130122BETTER BUDGETING FOR YOUR BUSINESS passion into the structures and practices of an organization—because ultimately, as they by Brian B. Brown write, “Compassion is an irreplaceable dimension of excellence for any organization In an increasingly cost conscious world, control over your organization's income and that wants to make the most of its human capabilities.”Unabridged.2017 expenditure is vital. For most successful organizations, this control begins with a Available On Demand on the TRL Audiobooks app. budgeting process that sets the scene and forms the basis for the business operation BUSINESS CONCEPTS for the year ahead. But for many people, budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with lit- AWAKENING THE ENTREPRENEUR WITHIN tle or no understanding of what it entails.This guide aims to help you to design and by Michael E. Gerber implement budgeting procedures that encourage and support good financial manage- In Awakening the Entrepreneur Within you are invited into the Dreaming Room, ment. It will help you to manage your resources more effectively, examine your prof- where your own entrepreneurial dreams will come alive and become reality. Michael itability, and show you how to produce good financial results.Unabridged 2016 will help you shape your dream into a viable, economically successful company! If Available On Demand on the TRL Audiobooks app. you see something missing in your world, it's time to start dreaming. Let Michael Gerber welcome you to The Dreaming Room.Unabridged. 2008 (Harper Audio) Available on CD. Catalog number 25110(6 CDs 75 Min each) BUSINESS CONCEPTS BUSINESS CONCEPTS BORROWING BRILLIANCE BANKER TO THE POOR by David Kord Murray by Muhammad Yunus There is no such thing as a truly original idea. Admit it, you’ve borrowed an idea One day Muhammad Yunus loaned $27 from his own pocket to forty-two stool makers before: from a competitor, a coworker, or the kid sitting next to you in the fifth grade. living in a tiny village in Bangladesh. Seeing the profound effect of a little credit for the Borrowing Brilliance is a controversial, “big think” audiobook, challenging our very poor, Yunus changed his life to establish the Grameen Bank, which provides min- notions of intellectual property and authorship, and exploring the evolution of a cre- iscule loans to the poor of Bangladesh. Unabridged.2008 ative idea.Unabridged. 2009 (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25106 (9 CDs 75 Min each)

42 Audio CDs and On Demand 2018 Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BOUNCE CHINA’S MEGATRENDS by Matthew Syed by John Naisbitt In the vein of the international bestselling Freakonomics, award-winning journalist A groundbreaking look at a new social-political model on the rise John and Doris Nais- Matthew Syed reveals the hidden clues to success—in sports, business, school, and just bitt, longtime China observers, provide an in-depth study of the fundamental changes about anything else that you’d want to be great at. Fans of Predictably Irrational and in China's social, political, and economic life, and their impact on the West. With Malcolm Gladwell’s The Tipping Point will find many interesting and helpful insights extraordinary access, and using the same techniques behind John Naisbitt's interna- in Bounce. Unabridged.2011 tional bestseller Megatrends, the Naisbitts have traveled the country, interviewing jour- Available On Demand on the TRL Audiobooks app. nalists, entrepreneurs, academics, politicians, artists, dissidents, and expatriates. With the help of twenty-eight staff members of the Naisbitt China Institute in Tianjin, they BUSINESS CONCEPTS have monitored local newspapers in all of China's provinces to identify the evolving THE BREAKTHROUGH COMPANY perspectives and deep forces underlying China's transformation. Their research reveals that China is not only undergoing fundamental changes but also creating an entirely by Keith R. McFarland new social and economic model—what the Naisbitts call a “vertical democracy”—that The vast majority of small businesses stay small—and not by choice. Only the most is changing the rules of global trade and challenging Western democracy as the only savvy and persistent—a tiny one tenth of one percent—break through to annual sales acceptable form of governing. Unabridged.2010 above $250 million. In The Breakthrough Company, Keith McFarland pinpoints how Available On Demand on the TRL Audiobooks app. everyday companies become extraordinary, showing that luck is a negligible factor. Rather, breakthrough success turns out to be associated with a clearly identifiable set of strategies and skills that anyone in any business can emulate—from small startup BUSINESS CONCEPTS to industry leader.2008 (Random House) CLICK Available on CD. Catalog number 25116 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. by Bill Tancer Click analyzes the new generation of consumerism in a way no other book has before, showing how we use the Internet, and how those trends provide a wealth of market research nearly as vast as the Internet itself. Understanding how we change is Learning Is Easy... integral to our success. After all, we are what we click. 2008 (Hyperion) Available on CD. Catalog number 25058 (5 CDs 60 Min each) with audio programs. Available On Demand on the TRL Audiobooks app.

BUSINESS CONCEPTS BUSINESS CONCEPTS BUILDING A SOCIAL BUSINESS COGNITIVE SURPLUS by Muhammad Yunus by Clay Shirley Muhammad Yunus, the practical visionary who pioneered microcredit and, with his The author of the breakout hit Here Comes Everybody reveals how new technology Grameen Bank, won the 2006 Nobel Peace Prize, has developed a new dimension for is changing us from consumers to collaborators, unleashing a torrent of creative pro- capitalism which he calls “social business.” The social business model has been duction that will transform our world. 2010 Unabridged (Tantor) adopted by corporations, entrepreneurs, and social activists across the globe. Its goal is Available on CD. Catalog number 25126 (6 CDs 70 Min each) to create self-supporting, viable commercial enterprises that generate economic growth Available On Demand on the TRL Audiobooks app. as they produce goods and services to fulfill human needs. In Building Social Business, Yunus shows how social business can be put into practice and explains why it holds the potential to redeem the failed promise of free-market enterprise. Unabridged.2011 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. CONFESSIONS OF A RADICAL INDUSTRIALIST by Ray Anderson, Robin White BUSINESS CONCEPTS In 1994, Interface founder and chairman Ray Anderson set an audacious goal for his CD25555 CHANGE IS GOOD, YOU GO FIRST commercial carpet company: to take nothing from the earth that can’t be replaced by by Tom Feltenstein the earth. Now, in the most inspiring business book of our time, Anderson leads the way forward and challenges all of industry to share that goal. The Interface story is a Change is Good You Go First by Tom Feltenstien and Mac Anderson is not your typ- compelling one: In 1994, making carpets was a toxic, petroleum-based process, releas- ical business book on implementing change.The stories and illustrations will inspire ing immense amounts of air and water pollution and creating tons of waste.With practi- you and your team to stop conducting business as usual! This creative book will help cal ideas and measurable outcomes that every business can use, Anderson shows that you inspire your team to embrace change and realize change can be good! I love sto- profit and sustainability are not mutually exclusive; businesses can improve their bot- ries that reinforce key points. And this ebook is filled with 21 stories, to inspire tom lines and do right by the earth. Unabridged.2009 change and each chapter is accented with terrific illustrations to drive the point home. Unabridged 2013 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS A CONVERSATION ON TRUST CD25555 THE CHAOS IMPERITIVE by Stephen R. Covey by Bruce A. Pasternack There is one thing that is common to every individual, relationship, team, family, People and organizations tend to approach chaos as if it were an unruly beast- some- organization, nation, economy, and civilization throughout the world--one thing thing that needs to be reined in, or avoided at all costs. But what if there’s a benefit to which, if removed will destroy the most powerful government, the most successful chaos? What if it’s actually crucial for inspiring industry innovation? In The Chaos business, the most thriving economy, the most influential leadership, the greatest Imperative, organizational expert and bestselling author Ori Brafman (Sway, The friendship, the strongest character, the deepest love. On the other hand, if developed Starfish and the Spider) shows how even the best and most efficient organizations, and leveraged, that one thing has the potential to create unparalleled success and from Fortune 500 companies to today's US Army, benefit from allowing a little prosperity in every dimension of life. Yet it is the least understood, the most unstructured space and disruption into their planning and decision-making. neglected, and most underestimated possibility of our time. That one thing is Trust. Unabridged 2013 Trust impacts us 24/7, 365 days a year.2009 (Franklin Covey) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25122(1 CD 12 Min) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS CHEAP by Ellen Ruppel Shell BUSINESS CONCEPTS From the shuttered factories of the Rust Belt to the look-alike strip malls of the Sun THE CORPORATE ATHLETE Belt---and almost everywhere in between---America has been transformed by its by Jack Groppel relentless fixation on low price. This pervasive yet little examined obsession is argu- Today's corporate world is much like the world of professional sports -- fiercely com- ably the most powerful and devastating market force of our time---the engine of global- petitive, mentally and physically demanding, and requiring constant, vigilant, train- ization, outsourcing, planned obsolescence, and economic instability in an increasingly ing. More than ever, to maintain health, happiness, and career success, executives unsettled world. Low price is so alluring that we may have forgotten how thoroughly and employees must become Corporate Athletes. Based on the latest scientific and we once distrusted it. Ellen Ruppel Shell traces the birth of the bargain as we know it medical studies, "The Corporate Athlete" tells corporate competitors how to achieve from the Industrial Revolution to the assembly line and beyond, homing in on a number maximum performance levels. Drawing on the parallels between sports and business, of colorful characters, such as Gene Verkauf (his name is Yiddish for “to sell”), founder Jack Groppel reveals the integral roles that nutrition, fitness, and self-improvement -- of E. J. Korvette, the discount chain that helped wean customers off traditional notions mental, physical and emotional-play in giving corporate athletes their winning edge. of value. The rise of the chain store in post-Depression America led to the extolling of Learn to: * Have as much energy for your family at 8 p.m. as you have at the office convenience over quality, and big-box retailers completed the reeducation of the Amer- at 8 a.m. * Respond to change, adversity and crisis more constructively * Slow ican consumer by making them prize low price in the way they once prized durability down the aging process Whether or not you can hit a home run or run a marathon, and craftsmanship. Unabridged 2009 (Tantor) this program will train you to perform at the highest possible levels in both your pro- Available on CD. Catalog number 25555 (10 CDs 70 Min each) fessional and family life.@1999 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 43 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS CREATING A WORLD WITHOUT POVERTY DELIVERING HAPPINESS by Muhammad Yunus by Tony Hsieh In the last two decades, free markets have swept the globe. But traditional capitalism In his first audiobook, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, has been unable to solve problems like inequality and poverty. In Muhammad Yunus’ Zappos, explains how he created a unique culture and commitment to service that groundbreaking sequel to Banker to the Poor, he outlines the concept of social busi- aims to improve the lives of its employees, customers, vendors and backers. Using ness—business where the creative vision of the entrepreneur is applied to today’s most anecdotes and stories from his own experiences and from other companies, Hsieh serious problems: feeding the poor, housing the homeless, healing the sick, and protect- provides concrete ways that companies can achieve unprecedented success. Even ing the planet. Creating a World Without Poverty reveals the next phase in a hopeful better, he shows how creating happiness and record results go hand-in-hand. economic and social revolution that is already underway.Unabridged.2009 (UNABRIDGED) 2010 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25421 (8 CDs 75 Min each)

BUSINESS CONCEPTS BUSINESS CONCEPTS CROWDSOURCING DEMAND by Jeff Howe by Adrian J. Slywotzky First identified by journalist Jeff Howe in a June 2006 Wired article, “crowdsourc- Demand is one of the few economic terms almost everyone knows. Demand drives ing” describes the process by which the power of the many can be leveraged to accomplish feats that were once the province of the specialized few. Howe reveals supply. When demand rises, growth happens - jobs are created, the economy flour- that the crowd is more than wise—it’s talented, creative, and stunningly productive. ishes and society thrives. So goes the theory. It sounds simple, yet almost no one Crowdsourcing activates the transformative power of today’s technology, liberating really understands demand, including the business owners, company leaders and pol- the latent potential within us all. It’s a perfect meritocracy, where age, gender, race, icy makers who try to stimulate and satisfy it. Aimed at a business and general non- education, and job history no longer matter; the quality of work is all that counts; and fiction readership, DEMAND is a book which searches for clues as to where demand really comes from, and why, and how we might control it. 2011 Unabridged. (High every field is open to people of every imaginable background. If you can perform the  Bridge Audio) service, design the product, or solve the problem, you’ve got the job. 2008 (Ran- dom House) Available on CD. Catalog number 25135 (9CDs, 12 hours) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25054 (8 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS CD25555 THE DIFFERENCE: When Good Enough Isn’t Enough CD25054 THE CROWDSOURCERESS by Subir Chawdhury by Alex Daly If you saw a toothpick on the floor, what would you do? This seemingly innocuous The Crowdsourceress will give you everything you need to make your campaign a question was posed to Subir Chowdhury by one of his longtime clients, and ulti- success. In this book, Daly takes readers deep inside her most successful campaigns, mately lead him to a profound realization: good enough is not enough. The best pro- showing you how toGet fans and influencers excited about your launch Build an cesses in the world won't work without developing the kind of mindset - a caring appealing and powerfully designed campaign Access proven video tips, pitching tac- mindset - that is needed to achieve real and sustainable change in both organizations tics, press releases, and rewards ideas, Avoid the most common headaches and pit- and individuals.Why is it that some improve only incrementally, while others falls. Here you'll get tangible tools to run your own crowdfunding campaigns and improve 50 times that? The ideas and training are exactly the same. What is the dif- fully connect with the crowd, get people to pay attention, and inspire them to ference? The difference, Chowdhury explains, is the ability to nurture the skills, loy- act.Unabridged 2017 alty and passion of the people who make up an organization. It is a culture built on Available On Demand on the TRL Audiobooks app. straightforwardness, thoughtfulness, accountability and resolve. Organizations and individuals that embrace all of these “STAR” attributes-not just one or two of them- will shine. He goes further, showing us why having a caring mindset outside of work BUSINESS CONCEPTS is integral to both personal and professional success. A powerful guide to living a THE CULTURE CODE successful life and career, The Difference will inspire you to be the difference - at by Clotaire Rapaille work or home. Unabridged 2017 In The Culture Code, Dr. Rapaille decodes two dozen of our most fundamental arche- Available On Demand on the TRL Audiobooks app. types-ranging from sex to money to health to America itself-to give us a new set of glasses- with which to view our actions and motivations. Why are we so often disillu- sioned by love? Why is fat a solution rather than a problem? Why do we reject the BUSINESS CONCEPTS notion of perfection? Why is fast food in our lives to stay? The answers are in the DIMANTLING AMERICA Codes. Understanding the Codes gives us unprecedented freedom over our lives. It by Thomas Sowell lets us do business in dramatically new ways. And it finally explains why people These wide-ranging essays—on many individual political, economic, cultural and legal around the world really are different, and reveals the hidden clues to understanding issues—have as a recurring, underlying theme the decline of the values and institutions us all. 2007 (Tantor) that have sustained and advanced American society for more than two centuries. This Available on CD. Catalog number 25038 (6 CDs 70 Min each) decline has been more than an erosion. It has, in many cases, been a deliberate disman- Available On Demand on the TRL Audiobooks app. tling of American values and institutions by people convinced that their superior wis- dom and virtue must over-ride both the traditions of the country and the will of the BUSINESS CONCEPTS people. Whether these essays (originally published as syndicated newspaper columns) CD25054 CULTURAL INTELLIGENCE are individually about financial bailouts, illegal immigrants, gay marriage, national security, or the Duke University rape case, the underlying concern is about what these by David Thomas very different kinds of things say about the general direction of American society. This Succeed in Any Culture, in Every Situation In today's global economy, the ability to larger and longer-lasting question is whether the particular issues discussed reflect a interact effectively across cultures is a fundamental job requirement for just about degeneration or dismantling of the America that we once knew and expected to pass on everyone. But it's impossible to learn the customs and traits of every single culture. to our children and grandchildren. There are people determined that this country's val- David Thomas and Kerr Inkson present a universal set of techniques and people ues, history, laws, traditions and role in the world are fundamentally wrong and must be skills that will allow you to adapt quickly to, and thrive in, any cultural environment. changed. Such people will not stop dismantling America unless they get stopped—and You'll learn to discard your own culturally based assumptions and pay careful atten- the next election may be the last time to stop them, before they take the country beyond tion, in a mindful and creative way, to cues in cross-cultural situations. Thomas and the point of no return.Unabridged.2010 Inkson have broadened the focus beyond business to include organizations of all Available On Demand on the TRL Audiobooks app. kinds—nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars. Unabridged 2017 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. CD25030 DOING WHAT MATTERS by James M. Kilts BUSINESS CONCEPTS Doing What Matters—the action plan for identifying and tackling what’s important DEATH TO ALL SACRED COWS and ignoring the rest—is the key to winning in a warp-speed world where the need by David Bernstein, Beau Fraser and Bill Schwab for revolutionary speed and decisiveness increases by the day. Kilts illustrates his Three award-winning advertising executives prove that in business, Sacred Cows ideas with colorful stories, such as “that little red razor.” A new product idea he pro- deserve to die. Don't get us wrong. While the authors have nothing against cows in posed early on at Gillette, it was initially shelved because “everyone knew you general---they love steak---they do have a problem with Sacred Cows. Blindly doing couldn’t sell a red razor,” but went on to become one of Gillette’s biggest marketing things because...well...that's the way they've always been done. Formulas may be successes ever. Whether you’re CEO of a multibillion-dollar global company, the comforting, but they rarely work in the real world.In this hysterically irreverent and brand manager for a product, an entrepreneur starting a small business, or just begin- wise book, Beau Fraser, David Bernstein, and Bill Schwab share their successful ning a career, Doing What Matters provides the practical ideas that get results—rang- approach to euthanizing Sacred Cows through humorous and vivid real-world, global ing from a day one action plan for starting a new job to a chorus of cheers and examples. 2008 Unabridged (Tantor) support to a program of total innovation that involves everyone in changes from Available on CD. Catalog number 25127 (4 CDs 60 Min each) small to “big bang.” Unabridged 2010 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

44 Audio CDs and On Demand 2018 Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS THE EDUCATION OF AN ACCIDENTAL CEO FREAKONOMICS by David Novak by Steven D. Levitt, and Stephen J. Dubner While David Novak never went to business school, he did learn from the greatest of Revised Edition. Levitt and co-author Stephen J. Dubner show that economics is, at teachers—experience—and plenty of other very smart people as well: Magic John- root, the study of incentives -- how people get what they want or need especially son on the secret to teamwork, Warren Buffet on what he looks for in the companies when other people want or need the same thing. In Freakonomics, they set out to he buys, John Wooden on ego, and Jack Welch on one thing he’d do over. Now he explore the hidden side of... well, everything. 2005 (Harper-Collins) wants to share with you what he discovered about getting ahead and getting noticed; Available on CD. Catalog number 25079(7 CDs 60 Min each) motivating people and turning businesses around; building winning teams and run- Available On Demand on the TRL Audiobooks app. ning a global company of nearly one million people; and always staying true to your- self. 2007 (Random House) Available on CD. Catalog number 25057 (6 CDs 70 Min each) BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. GENERATION BLEND by Rob Salkjowitz BUSINESS CONCEPTS Technology and demographics are on a collision course. Digital Natives, Boomerang ENOUGH. Boomers, and Generation X-ecutives are all grappling with the transformative impli- by John C. Bogle cations of Web 2.0 technologies, and organizations are scrambling for the best ways Throughout his legendary career, John Bogle, founder of the Vanguard mutual fund to unlock the talents of a multigenerational workforce in a connected world. Genera- group and creator of the first index mutual fund, has helped investors build wealth tion Blend ventures deep into the technology age gap and provides real-world solu- the right way and led a tireless campaign to restore common sense to the investment tions to combine the best that younger and older workers have to offer. Generation world. Along the way, he's seen how destructive an obsession with financial success Blend explores how generational attitudes toward technology affect issues as diverse can be. 2009 (High Bridge Audio) as recruitment and retention, employee training, management decision-making, col- Available on CD. Catalog number 25097 (5 CDs 75 Min each) laboration, knowledge sharing, work/life balance, and ordinary workday activities. Available On Demand on the TRL Audiobooks app. 2008 (Brilliance Audio) Available on CD. Catalog number 25101 (6 CDs 75 Min each) BUSINESS CONCEPTS EMBRACING CHANGE by JLarry Iverson BUSINESS CONCEPTS Change is inevitable. When change occurs it happens on two levels, both of which CD130122GETTING TO “YES AND” can be tough to handle. Resistance to change through procrastinating, or trying to by Bob Kulhan sidestep what’s occurring, is absolutely normal. Would you like to learn a way to rap- Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key idly control your mental and emotional reactions when stressed or when change hits? to thriving in today's fast-paced, unpredictable environment: improvisation. In Get- Would you like to know a strategy to better handle other people’s negativity toward ting to “Yes And” veteran improv performer, university professor, CEO, and consul- change? Dr. Iverson will give you strategies for effectively dealing with the rapids of tant Bob Kulhan unpacks a form of mental agility with powers far beyond the change. 2010 entertainment value of comedy troupes. Drawing on principles from cognitive and Available On Demand on the TRL Audiobooks app. social psychology, behavioral economics, and communication, Kulhan teaches read- ers to think on their feet and approach the most typical business challenges with fresh BUSINESS CONCEPTS eyes and openness. He shows how improv techniques such as the “Yes, and” FASTER CHEAPER BETTER approach, divergent and convergent thinking, and focusing on being present can by Michael Hammer translate into more productive meetings, swifter decisions, stronger collaboration, It’s no secret: everyone knows that the way most companies do things is screwed up. positive conflict resolution, mindfulness, and more. Moving from the individual to Surprisingly, though, herein lays the biggest opportunity for improving growth and the organizational level, Kulhan compiles time-tested teaching methods and training profitability in a world in which consumers are tapped out and competition is coming exercises into an instrumental guide that readers can readily implement as a party of from the devastating combination of low-wage countries with high skills. 2010 one or a company of thousands. Brilliance Audio. Unabridged 2017 Unabridged (Tantor) Available on CD. Catalog number 25147 (8 CDs 10 hours) Available on CD. Catalog number 25125(9 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS THE GOAL CD25099 FIERCE LEADERSHIP by Eliyahu M. Goldratt by Susan Scott The Goal is a business text disguised as a novel...an industrial fable for our times...an In Fierce Leadership, Scott teaches us how to spot the worst practices in our organi- exhilarating adventure in human potential. Its hero is Alex Rogo, a manager of a fail- zations using a technique she calls the ability to see the tells; or signs that we have ing manufacturing plant. His experience reveals a revolutionary new philosophy of fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, doing business - a way for people in any field of endeavor to increase productivity, can we apply the antidote.2011 profitability, and personal fulfillment. 2005 (HighBridge) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS FLIP BUSINESS CONCEPTS by Peter Sheahan GOING LEAN Emphasizing flexible, counterintuitive decision making, Flip calls for a new way of by Stephen A. Ruffa doing business in an economy where conventional wisdom won't get you anywhere. In the wake of economic downturn, foreign competition, spiking oil prices, and even “Business today requires new perspectives is how Peter Sheahan, one of the youngest war, American business throughout this decade has been thrust into crisis. To and fastest-rising stars on the international consulting and speaking circuit, begins this improve their performance, corporations everywhere have adopted a wide range of essential guidebook for succeeding in the twenty-first century. 2008 (Tantor Audio) tools and techniques, yet many continue to struggle. Going Lean points to a better Available on CD. Catalog number 25201(7 CDs 70 Min each) way. Drawing from the lessons of a new breed of companies that have stood apart, it Available On Demand on the TRL Audiobooks app. sets aside the notion that efficient operations and powerful innovations are possible only when business is steady and demand is growing. By using lean dynamics— MARKETING based on principles from the now-famous Toyota Production System—it shows how FOCUS companies everywhere can thrive across a broad range of changing conditions. by Al Ries 2008 (Brilliance Audio) Al Ries’s extensive marketing experience gives his managerial advice a cutting-edge Available on CD. Catalog number 25102 (6 CDs 75 Min each) angle, as he defines a new standard of corporate competitiveness for companies big and small. 1996 (Harper Audio) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS CD25555 GOOD BUSINESS BUSINESS CONCEPTS by Mihaly Csikszentmihalyi THE FRACKERS In today's corporate upheaval, a new business paradigm is evolving. While many by CEOs are being exposed for their greed, truly visionary leaders believe in a goal that Things looked grim for American energy in 2006, but a handful of wildcatters were benefits themselves as well as others. They realize that it is their vision and “soul” determined to tap massive deposits of oil and gas that giants like Exxon and Chevron that attract loyal employees willing to go above and beyond the call of corporate had ignored. They risked everything on a new process called fracking. Within a few duty. And their employees are realizing the same thing. While 80 percent of adults years, they solved America’s dependence on imported energy, triggered a global envi- claim they'd work even if they didn't have to, the majority of them can hardly wait to ronmental controversy, and made and lost astonishing fortunes. No one understands the leave their jobs and get home. Good Business starts with the premise that this is an frackers—their ambitions, personalities, and foibles—better than Wall Street Journal age in which business and work have replaced religion and politics as central forces reporter Gregory Zuckerman. His exclusive access drives this dramatic narrative, in contemporary life. Good Business is a must-listen for anyone who values the pos- which stretches from North Dakota to Texas to Wall Street. Unabridged.2014 itive contributions of individuals in the changing world of business. Abridged 2004 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 45 BUSINESS CONCEPTS BUSINESS CONCEPS BUSINESS CONCEPTS BUSINESS CONCEPTS GOOD STRATEGY/BAD STRATEGY CD130122HIT MAKERS by Richard P. Rumelt by Derek Thompson Developing and implementing a strategy is the central task of a leader, whether the This book picks up where The Tipping Point left off.” Nothing “goes viral.” If you CEO at a Fortune 100 company, an entrepreneur, a church pastor, the head of a think a popular movie, song, or app came out of nowhere to become a word-of-mouth school, or a government official. Richard Rumelt shows that there has been a grow- success in today’s crowded media environment, you’re missing the real story. Each ing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages blockbuster has a secret history—of power, influence, dark broadcasters, and pas- of buzzwords, motivational slogans, and financial goals with “strategy.” He debunks sionate cults that turn some new products into cultural phenomena. Even the most these elements of “bad strategy” and awakens an understanding of the power of a brilliant ideas wither in obscurity if they fail to connect with the right network, and “good strategy.” Good Strategy/Bad Strategy uses fascinating examples from busi- the consumers that matter most aren't the early adopters, but rather their friends, fol- ness, nonprofit, and military affairs to bring its original and pragmatic ideas to life. lowers, and imitators -- the audience of your audience. In his groundbreaking investi- Reflecting an astonishing grasp and integration of economics, finance, technology, gation, Atlantic senior editor Derek Thompson uncovers the hidden psychology of history, and the brilliance and foibles of the human character, Good Strategy/Bad why we like what we like and reveals the economics of cultural markets that invisibly Strategy stems from Rumelt’s decades of digging beyond the superficial to address shape our lives. Shattering the sentimental myths of hit-making that dominate pop hard questions with honesty and integrity. 2011 Unabridged. (High Bridge Audio) culture and business, Thompson shows quality is insufficient for success, nobody has Available on CD. Catalog number 25133 (10 CDs, 12 hours) “good taste,” and some of the most popular products in history were one bad break Available On Demand on the TRL Audiobooks app. away from utter failure. It may be a new world, but there are some enduring truths to what audiences and consumers want. People love a familiar surprise: a product that is BUSINESS CONCEPTS bold, yet sneakily recognizable. Penguin Audio. Unabridged 2017 THE GOOGLE STORY Available on CD. Catalog number 25146 (9 CDs 11.5 hours) by David A. Vise Available On Demand on the TRL Audiobooks app. The Google Story is the definitive account of the populist media company powered by the world’s most advanced technology that in a few short years has revolutionized BUSINESS CONCEPTS access to information about everything for everybody everywhere.Readers will learn CD25555 HOW EXCELLENT COMPANIES AVOID DUMB THINGS about the amazing business acumen and computer wizardry that started the company by Neil Smith on its astonishing course; the secret network of computers delivering lightning-fast Companies make headline news all the time for decisions that make many of us search results; the unorthodox approach that has enabled it to challenge Microsoft’s scratch our heads in wonder, even companies that are smart and successful. Here, dominance and shake up Wall Street. Even as it rides high, Google wrestles with dif- Neil Smith, with more than 20 years of experience leading large-scale performance ficult choices that will enable it to continue expanding while sustaining the guiding improvements, reveals the hidden barriers that cause excellent companies to do dumb vision of its founders’ mantra: “DO NO EVIL.” 2006 (Random House) things, and smart people within companies to act in dumb ways. Drawing on his Available on CD. Catalog number 25052 (5 CDs 60 Min each) experience working with and helping transform top global businesses, Smith has Available On Demand on the TRL Audiobooks app. identified 8 barriers that prevent organizations from achieving and maintaining sus- tainable success. Rich with anecdotes and case studies, Smith outlines a fast and proven process in which 12 principles of business transformation can break down the Man’s mind stretched by a new idea never barriers holding companies back. What Smith offers his readers is the same thing he offers every day to the major companies he works with, a promise that by following goes back to its original dimensions. his insights, the company will be able to increase communication, simplicity, and Oliver Wendell Holmes profit to levels never before attainable. Unabridged 2004 Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS HOW TO CONNECT IN BUSINESS IN 90 SECONDS OR GREEN TO GOLD LESS by Daniel C. Esty and Andrew S. Winston by Nicholas Boothman Green to Gold is an essential guide for forward-thinking business leaders who see the Persuade a client to buy what you are selling. Energize the boss to act on your ideas. Green Wave coming and want to profit from it. This audio explores what every exec- No matter what the situation, success in business depends on having effective rela- utive must know to manage the environmental challenges facing society and busi- tionships. This is a book that deals not only with the importance of making a great ness. Based on the authors’ years of experience and hundreds of interviews with first impression, but also with ongoing business relationships. Based on the break- corporate leaders around the world, Green to Gold, shows how companies generate through idea of ‘rapport by design’, How To Connect in Business in 90 Seconds or lasting value – cutting costs, reducing risk, increasing revenues, and creating strong Less shows how to mine the potential in every situation, whether it be a chance meet- brands – by building environmental thinking into their business strategies. ing, to a brainstorming session, to a formal presentation before a large audience. Unabridged. 2008 (Brilliance Audio) 2002 (Listen & Live) Available on CD. Catalog number 25088 (9 CDs 75 Min each) Available on CD. Catalog number 25074 (3 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THE HALO EFFECT BUSINESS CONCEPTS HOW TO PROSPER IN HARD TIMES by Phil Rosenzweig Too many of today’s most prominent management gurus make steel-clad guarantees by Joel Fotinos based on claims of irrefutable research, promising to reveal the secrets of why one You may be holding in your hands the key to whatever doors life has seemingly company fails and another succeeds, and how you can become the latter. Combining closed. How to Prosper In Hard Times is an easy-to-use, one-of-a-kind volume, com- equal measures of solemn-faced hype and a wide range of popular business delusions, bining inspirational advice on attracting prosperity, dealing with hardship, and keep- statistical and otherwise, these self-styled experts cloud our ability to think critically ing a positive attitude no matter what. A necessary handbook for our era, How To about the nature of success. Central among these delusions is the Halo Effect—the ten- Prosper In Hard Times is filled with ageless wisdom that resonates as strongly today dency to focus on the high financial performance of a successful company and then as when it was first written. Here are the time-tested principles that will help you tap spread its golden glow to all its attributes—clear strategy, strong values, brilliant lead- inner reserves you never knew you had. These writings – compact, powerful, practi- ership, and outstanding execution. But should the same company’s sales head south, the cal – are ready to help you find solutions, ideas, and fresh starts. 2009 (Penguin very same attributes are universally derided—suddenly the strategy was wrong, the cul- Audio) ture was complacent, and the leader became arrogant.The Halo Effect not only identi- Available on CD. Catalog number 25119 (6 CDs 6 Hours, 15 Min.) fies these delusions that keep us from understanding business performance, but also BUSINESS CONCEPS suggests a more accurate way to think about leading a company. Unabridged.2014 Available On Demand on the TRL Audiobooks app. THE HUMAN BRAND: How We Relate To People, Products, and Companies BUSINESS CONCEPTS by Chris Malone and Susan T. Fiske HIT THE GROUND RUNNING People everywhere describe their relationships with brands in a deeply personal by Jason Jennings way—we hate our banks, love our smartphones, and think the cable company is out Want to compete with the best of the best? Then hit the ground running. Here’s how. to get us. What's actually going on in our brains when we make these judgments? The toughest job in business is taking over as a new leader. You have to quickly Through original research, customer loyalty expert Chris Malone and top social psy- assess the situation, pull together a strong team, decide on a strategy, and inspire chologist Susan Fiske discovered that our perceptions arise from spontaneous judg- everyone to execute it.The stakes for new leaders are even higher. Whether you’ve ments on warmth and competence, the same two factors that also determine our been brought on to fix something that’s broken, launch a product, move the company impressions of people. We see companies and brands the same way we automatically in a new direction, or head up a division, every new leader is under the gun to get up perceive, judge, and behave toward one another. As a result, to achieve sustained suc- to speed and begin producing strong numbers— ASAP. In Hit the Ground Running, cess, companies must forge genuine relationships with customers. And as customers, Jason Jennings introduces us to America’s best performing new CEOs who pulled off we have a right to expect relational accountability from the companies and brands we the most impressive transformations of the decade. They doubled revenues, more support.The Human Brand is essential reading for understanding how and why we than tripled earnings per share, and doubled their company’s net profit margins. make the choices we do, as well as what it takes for companies and brands to earn Unabridged. 2009 (Hachette Audio) and keep our loyalty in the digital age.2013 Unabridged. (High Bridge) Available on CD. Catalog number 25109 (6 CDs 7 Hours) Available on CD. Catalog number 25139 (5 CDs, 6 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

46 Audio CDs and On Demand 2018 Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS HUMILITY IS THE NEW SMART KEEPING THE EDGE by Edward Hess by Dick Schaaf Your job is at risk—if not now, then soon. We are on the leading edge of a Smart Revisits the ninety-nine surviving companies originally profiled in The Service Edge, Machine Age led by artificial intelligence that will be as transformative for us as the examining overall industry trends and explaining how business leaders can rally their Industrial Revolution was for our ancestors. Smart machines will take over millions of own organizations to succeed by perfecting service levels. Unabridged.1995 jobs in manufacturing, office work, the service sector, the professions, you name it. Not only can they know more data and analyze it faster than any mere human but smart Available On Demand on the TRL Audiobooks app. machines are free of the emotional, psychological, and cultural baggage that so often mars human thinking. So we can't beat 'em and we can't join 'em. To stay relevant, we have to play a different game. We need to excel at critical, creative, and innovative thinking and at genuinely engaging with others—things machines can't do well. The crucial mindset underlying NewSmart is humility—not self-effacement but an accurate TIME! If you never have enough time... If self-appraisal: acknowledging you can't have all the answers, remaining open to new ideas, and committing yourself to lifelong learning. Drawing on extensive multidisci- time is important to you... audio programs plinary research, Hess and Ludwig emphasize that the key to success in this new era is not to be more like the machines but to excel at the best of what makes us human. can help you. Properly used, they fit into your Unabridged. 2017. existing schedule, making part of your time Available On Demand on the TRL Audiobooks app. do double duty! Most people listen while BUSINESS CONCEPTS CD130122DEA-DRIVEN ORGANIZATION driving, eating, or just relaxing. Audio pro- by Alan G. Robinson, Dean M. Schroeder grams can make time work for you! Too many organizations are overlooking, or even suppressing, their single most pow- erful source of growth and innovation. And it’s right under their noses. The frontline employees who interact directly with your customers, make your products, and pro- vide your services have unparalleled insights into where problems exist and what BUSINESS CONCEPTS improvements and new offerings would have the most impact. In this follow-up to LADIES WHO LAUNCH their bestseller Ideas Are Free, Alan G. Robinson and Dean M. Schroeder show how by Vicotoria Colligan, Beth Schoenfeld to align every part of an organization around generating and implementing employee The nationally acclaimed Ladies Who Launch program has enabled thousands of ideas and offer dozens of examples of what a tremendous competitive advantage this women across the country to break out of the nine-to-five and thrive in entrepreneurial can offer. Their advice will enable leaders to build organizations capable of imple- enterprises that reflect their true passions, skills, and desires. Located in more than forty menting 20, 50, or even 100 ideas per employee per year. With Robinson and Schro- cities across the United States, the Ladies Who Launch Incubators use a four-step, eder’s advice, you can unleash a constant stream of great ideas that will strengthen proven process to help women unlock their dreams and maximize their success in busi- every facet of your organization. Unabridged 2014 ness and in life. Victoria Colligan and Beth Schoenfeldt will give you the support and Available On Demand on the TRL Audiobooks app. encouragement you need to embark on making your dreams a reality – inspiring you to BUSINESS CONCEPTS start a business, grow an existing company, or tap into your creativity to enjoy the life- THE INNOVATOR’S DILEMMA style of your dreams! Unabridged.2008 Available On Demand on the TRL Audiobooks app. by Clayton M. Christensen (2 CDs 70 Min each) Great companies can fail—not because they do anything wrong, but because they do BUSINESS CONCEPTS everything right. Meeting customers' current needs leads firms to reject breakthrough innovations-“disruptive technologies” that create the products and opportunities of THE LAST LINK the future. 2000 (HighBridge Audio) by Gregg Crawford Available on CD. Catalog number 25051 In The Last Link, Crawford offers sharp, researched analysis; practical company- wide fixes; and a watertight implementation process to move the numbers in the right BUSINESS CONCEPTS direction. Focusing attention on the sales organization, where revenue, margins, and INSANELY SIMPLE customer relationships are determined, he demonstrates the connection that makes all by Ken Segall the difference in a company's bottom line—for the next quarter, and for every quarter Simplicity isn’t just a design principle at Apple—it’s a value that permeates every level after. 2007 (HighBridge) of the organization. It’s what helped Apple recover from near death in 1997 to become Available on CD. Catalog number 25049 (5 CDs 70 Min each) the most valuable company on earth in 2012. As ad agency creative director, Ken Available On Demand on the TRL Audiobooks app. Segall played a key role in Apple’s resurrection, helping to create such critical market- ing campaigns as “Think Different” and naming the iMac. This book makes you a fly on the wall inside a conference room with Steve Jobs, and on the receiving end of his BUSINESS CONCEPTS midnight phone calls. You’ll understand how his obsession with Simplicity helped LEADING THE REVOLUTION Apple perform better and faster, sometimes saving millions in the process. Segall brings Apple’s quest for Simplicity to life using fascinating (and previously untold) sto- by Gary Hamel ries from behind the scenes. Through his insight and wit, you’ll discover how compa- Gary Hamel, world-renowned business thinker and coauthor of “Competing for the nies that leverage this power can stand out from competitors—and individuals who Future”, the book that set the management agenda for the 1990s, now delivers an master it can become agenda for the twenty-first century with the national bestseller, “Leading the Revolu- Available On Demand on the TRL Audiobooks app. tion”. Fully revised with a new introduction, this book provides an action plan for BUSINESS CONCEPTS any company or individual intent on becoming and staying an industry revolutionary. INSIDE APPLE Hamel argues that the fundamental challenge companies face is reinventing them- selves and their industries, not just in times of crisis - but continually.2002 by Adam Lashinsky Abridged. (High Bridge Audio) INSIDE APPLE reveals the secret systems, tactics and leadership strategies that Available on CD. Catalog number 25136 (2 CDs, 2.5 hours) allowed Steve Jobs and his company to churn out hit after hit and inspire a cult-like following for its products. Based on numerous interviews, the book offers exclusive BUSINESS CONCEPTS new information about how Apple innovates, deals with its suppliers and is handling the transition into the Post Jobs Era. Lashinsky, a Senior Editor at Large for Fortune, LEAN IN knows the subject cold: In a 2008 cover story for the magazine entitled The Genius by Sheryl Sandberg Behind Steve: Could Operations Whiz Tim Cook Run The Company Someday he Sandberg is the chief operating officer of Facebook and is ranked on Fortune’s list of predicted that Tim Cook, then an unknown, would eventually succeed Steve Jobs as the 50 Most Powerful Women in Business and as one of Time’s 100 Most Influential CEO.While Inside Apple is ostensibly a deep dive into one, unique company (and its People in the World. In 2010, she gave an electrifying TEDTalk in which she ecosystem of suppliers, investors, employees and competitors), the lessons about described how women unintentionally hold themselves back in their careers. Her Jobs, leadership, product design and marketing are universal. They should appeal to talk, which became a phenomenon and has been viewed more than two million times, anyone hoping to bring some of that Apple magic to their own company, career, or encouraged women to “sit at the table,” seek challenges, take risks, and pursue their creative endeavor. 2012 Unabridged (Hachette) goals with gusto. In Lean In, Sandberg digs deeper into these issues, combining per- Available on CD. Catalog number 25130 (6 CDs 7 Hours) sonal anecdotes, hard data, and compelling research to cut through the layers of Available On Demand on the TRL Audiobooks app. ambiguity and bias surrounding the lives and choices of working women. She BUSINESS CONCEPTS recounts her own decisions, mistakes, and daily struggles to make the right choices for herself, her career, and her family. She provides practical advice on negotiation IT’S NOT WHAT YOU SELL, IT’S WHAT YOU STAND techniques, mentorship, and building a satisfying career, urging women to set bound- FOR aries and to abandon the myth of “having it all.” She describes specific steps women by Roy M. Spence, Jr. can take to combine professional achievement with personal fulfillment and demon- Simply put, purpose is a definitive statement about the difference you are trying to strates how men can benefit by supporting women in the workplace and at home. make in the world. Purpose is the key to creating and maintaining a high-performing Written with both humor and wisdom, Sandberg’s book is an inspiring call to action organization, deserving just as much attention as strategy, execution, and innovation. and a blueprint for individual growth. Lean In is destined to change the conversation This audiobook will help you discover your organization’s purpose, proclaim it to the from what women can’t do to what they can. 2013 Unabridged. (Random House) world, and apply it to everything you do. Unabridged. 2009 (Brilliance Audio) Available on CD. Catalog number 25137 (6 CDs, 6.5 Hours) Available on CD. Catalog number 25094 (8 CDs 75 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 47 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS 2THE LEAN STARTUP THE LORDS OF STRATEGY by Eric Reis by Walter Kiechel III Most startups fail. But many of those failures are preventable. The Lean Startup is a Imagine running a business without a strategy. It would be akin to driving blind- NEW new approach being adopted across the globe, changing the way companies are built folded, to building a house without a blueprint. Yet just fifty years ago business and new products are launched. Eric Ries defines a startup as an organization dedi- “plans” were mere extrapolations of the status quo, heedless of the forces that deter- cated to creating something new under conditions of extreme uncertainty. This is just mine the fate of today’s organizations: competitive threats, customer needs and busi- as true for one person in a garage or a group of seasoned professionals in a Fortune ness costs. The concept of strategy changed all that, paving the way for the creation 500 boardroom. What they have in common is a mission to penetrate that fog of of the modern corporate world. The Lords of Strategy recounts the birth and evolu- uncertainty to discover a successful path to a sustainable business. The Lean Startup tion of strategy — arguably the most influential business paradigm of the past half approach fosters companies that are both more capital efficient and that leverage century — and the trials and triumphs of the surprising disruptors who invented it. human creativity more effectively. Inspired by lessons from lean manufacturing, it Unabridged 2010 (Brilliance Audio) relies on “validated learning,” rapid scientific experimentation, as well as a number Available on CD. Catalog number 25120(10 CDs 75 Min each) of counter-intuitive practices that shorten product development cycles, measure actual progress without resorting to vanity metrics, and learn what customers really BUSINESS CONCEPTS want. It enables a company to shift directions with agility, altering plans inch by inch, minute by minute. Rather than wasting time creating elaborate business plans, The LOWDOWN, THE BUSINESS ETIQUETTE - CHINA Lean Startup offers entrepreneurs - in companies of all sizes - a way to test their by Florian Loloum vision continuously, to adapt and adjust before it’s too late. Ries provides a scientific THE MUST HAVE TOP TIPS GUIDE TO DOING BUSINESS IN CHINA. This approach to creating and managing successful startups in a age when companies need quick-fix guide will give you the inside information on how to do business and cope to innovate more than ever.2011 Unabridged. (Random House) with business socialising in China, touching on the importance of 'face' (mianzi) and Available On Demand on the TRL Audiobooks app. networking (guanxi). This book will give you practical tips on how to navigate your way through a business trip to China, and on how to behave and how NOT to behave in both business and business socialising situations. This guide will help to ensure that BUSINESS CONCEPTS you maximise your time in China or in dealing with your Chinese business colleagues, THE LEXUS AND THE OLIVE TREE thus making you a greater asset to your company and your profession. Unabridged.2014 by Thomas L. Friedman (3 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. As the Foreign Affairs columnist for The New York Times, Thomas L. Friedman has traveled to the four corners of the globe, interviewing people from all walks of con- temporary life -- peasants in the Amazon rain forest, new entrepreneurs in Indonesia, BUSINESS CONCEPTS Islamic students in Teheran, and the financial wizards on Wall Street and in Silicon ME, INC Valley. Now Friedman has drawn on his years on the road to produce an engrossing by Scott W. Ventrella and original look at the new international system that, more than anything else, is ME, INC. takes a highly proactive, no excuses approach to self-improvement. What's shaping world affairs today: globalization. 1999 (Simon & Schuster) more, this audiobook doesn't offer a generic, one-size-fits-all plan. On the contrary, Available on CD. Catalog number 25203 ME, INC. will give the listener the guidance and hands-on tools he needs to develop a plan that he writes, which is based on his values and priorities, and which works BUSINESS CONCEPTS within the framework he determines, according to his timeline. 2007 (Hachette Audio) LINCHPIN Available on CD. Catalog number 25024 (4 CDs 65 Min each) by Seth Godin Available On Demand on the TRL Audiobooks app. Linchpins are the essential building blocks of great organizations. Like the small piece of hardware that keeps a wheel from falling off its axle, they may not be famous but they’re indispensable. And in today’s world, they get the best jobs and the BUSINESS CONCEPTS most freedom. Have you ever found a shortcut that others missed? Seen a new way to MOJO resolve a conflict? Made a connection with someone others couldn’t reach? Even by Marshall Goldsmith once? Then you have what it takes to become indispensable, by overcoming the Mojo is the moment when we do something that's purposeful, powerful, and positive resistance that holds people back. 2010(Random House Audio) and the rest of the world recognizes it. This book is about that moment--and how we Available on CD. Catalog number 25114 (2 CDs 60 Min each) can create it in our lives, maintain it, and recapture it when we need it. Unabridged. Available On Demand on the TRL Audiobooks app. 2010 (Hyperion Audio) Available on CD. Catalog number 25112 (6 CDs 60 Min each) BUSINESS CONCEPTS THE LOGIC OF LIFE BUSINESS CONCEPTS by Tim Harford THE MORMON WAY OF DOING BUSINESS Life sometimes seems illogical. Individuals do strange things: take drugs, have by Jeff Benedict unprotected sex, mug each other. Love seems irrational, and so does divorce. On a Critically acclaimed author and investigative journalist Jeff Benedict delves into the larger scale, life seems no fairer or easier to fathom: Why do some neighborhoods lives of eight of America’s top executives. What emerges from these disarmingly thrive and others become ghettos? Why is racism so persistent? Thorny questions– frank and informal profiles is a set of invaluable lessons, values, and ethical guide- and you might be surprised to hear the answers coming from an economist.The Logic lines that can help anyone make it to the top-in both business and in life. It will Of Life is the first book to map out the insights and frustrating blind spots of a new change the way you think about performance, achievement, and the very nature of economics in a way that anyone can enjoy. 2008 (Random House) success. 2007 (Hachette Audio) Available on CD. Catalog number 25056 (5 CDs 75 Min each) Available on CD. Catalog number 25045 (3 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

BUSINESS CONCEPTS BUSINESS CONCEPTS THE LONG TAIL THE NEXT DECADE by Chris Anderson by George Friedman The Long Tail is both a powerful new economic force in the entertainment industry In The Next Decade, George Friedman offers readers a provocative and endlessly and perhaps the best lens on a big new trend in the business world overall: the eco- fascinating prognosis for the immediate future. Using Machiavelli’s The Prince as a nomics of abundance. From supermarket shelves to advertising agencies, the rise of model, Friedman focuses on the world’s leaders—particularly the American presi- the niche is changing everything, and causing us to rethink where our markets lie and dent—and with his trusted geopolitical insight analyzes the complex chess game they how to get to them. Unabridged. 2006 (Harper Audio) will all have to play. The book also asks how to be a good president in a decade of extraordinary challenge, and puts the world’s leaders under a microscope to explain Available on CD. Catalog number 25105 (7 CDs 70 Min each) how they will arrive at the decisions they will make—and the consequences these actions will have for us all. 2012 Unabridged. (Random House Audio) BUSINESS CONCEPTS Available on CD. Catalog number 25134 (8 CDs, 10 hours) LOOPTAIL Available On Demand on the TRL Audiobooks app. by Bruce Poon Tip Bruce Poon Tip reveals how he dovetailed his entrepreneurialdrive, extraordinary BUSINESS CONCEPTS customer service, and desire to give back to society intobecoming the world’s largest NICE GUYS CAN GET THE CORNER OFFICE and most successful adventure travel agency.Much in the same vein as Zappos.com by Russ C. Edelman, Timothy R. Hiltabiddle, and Charles C. Manz CEO Tony Hsieh’s book Delivering Happiness, Looptail tells the extraordinaryfirst- Many people suffer from Nice Guy Syndrome---they’re held back from higher levels person account of his entrepreneurial instincts to start and develop GAdventures, a of success by being too selfless at work. It's a tricky problem, because if you start to highly-successful travel adventure company. Along the way, hereveals his unusual think that being nice is bad, it's easy to overcompensate with selfishness, intimida- management secrets that not only keep his employees fullyengaged but also keep his tion, and intense aggression. Unabridged 2008 (Tantor) customers extremely happy. Available on CD. Catalog number 25121(7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

48 Audio CDs and On Demand 2018 Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS NOW, BUILD A GREAT BUSINESS POUR YOUR HEART INTO IT by Brian Tracy by Howard Schultz Mark Thompson and international success expert Brian Tracy have joined forces on a The success of Starbucks Coffee Company is one of the most amazing business stories revolutionary book whose ideas are as inspiring and thought-provoking as they are in decades. What started as a single store on Seattle's waterfront has grown into a com- accessible, practical and proven to deliver results. Now, Build a Great Business! pany with over sixteen hundred stores worldwide and a new one opening every single reveals a series of seven powerful principles that will change your business for the business day. Just as remarkable as this incredible growth is the fact that Starbucks has better. This fast-moving and engaging book explains how to: Become a great leader - managed to maintain its renowned commitment to product excellence and employee get superior results from everyone around you Attract and keep great people - build satisfaction. In Pour Your Heart Into It, CEO Howard Schultz illustrates the principles peak-performing teams Develop a great business plan - structure your business to that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from maximize every resource Offer a great product or service - identify exactly whatyour his quest to make great coffee part of the American experience. Marketers, managers, market needs Deliver superior customer service - make service your key competitive and aspiring entrepreneurs will discover how to turn passion into profit in this defini- advantage Create a great marketing plan - position your business as the preeminent tive chronicle of the company that "has changed everything . . . from our tastes to our provider Perfect your sales process - motivate customers to buy again and again language to the face of Main Street." Unabridged.1999 Complete with examples of businesses of all kinds that are applying these methods to Available On Demand on the TRL Audiobooks app. achieve remarkable profits in today's economy, Now, Build a Great Business! shows that when you do what the most successful companies do, you too can get extraordi- BUSINESS CONCEPTS nary results. Unabridged 2010 THE POWER OF NICE Available On Demand on the TRL Audiobooks app. by Linda KaplanThaler and Robin Koval BUSINESS CONCEPTS Linda Kaplan Thaler and Robin Koval have discovered a critical philosophy for get- ting to the top of their profession: be nice! In this audio, they share their own life and THE OBVIOUS professional experiences, and the stories of other successful businesses, to demon- by James Dale strate why, contrary to conventional wisdom, nice guys and gals do finish first. They Former CEO James Dale has compiled ingenious words to live by, lucid truths as challenge the mean-spirited “me or you” mentality, showing with real-life examples likely to be found in a fortune cookie as an MBA textbook. And the beauty of it is, that “nice” companies have lower employee turn-over and recruitment costs, higher regardless of the job -- from sales rep to department head to CEO -- the same princi- productivity, and success. In today's complex and interconnected world, companies ples yield the same results, and they’re always effective. While all of Dale’s advice and people with a reputation for cooperation and fair play forge the kind of relation- is, well, obvious, it’s implementation isn’t. In The Obvious, Dale shares ways in ships that lead to bigger and better opportunities, both in business and in life. Filled which any businessperson can carry out these simple lessons and achieve success. with helpful tips and inspiring advice, The Power of Nice will transform how each of 2007 (Tantor) us lives and works. 2006 (Oasis Audio) Available on CD. Catalog number 25037(3 CDs 70 Min each) Available on CD. Catalog number 25096 (4 CDs 3 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS 2ORIGINALS THE POWER OF SMALL by Adam Grant by Linda Kaplan Thaler Using surprising studies and stories spanning business, politics, sports, and entertain- Our smallest actions and gestures often have outsized impact on our biggest goals, say NEW ment, Grant explores how to recognize a good idea, speak up without getting silenced, Linda Kaplan Thaler and Robin Koval. Did you double-check that presentation one last build a coalition of allies, choose the right time to act, and manage fear and doubt; how time, or hold the elevator for a stranger? Going that extra inch – whether with a client, parents and teachers can nurture originality in children; and how leaders can build cul- customer, family member, or friend – speaks volumes to others about our talent, per- tures that welcome dissent. Learn from an entrepreneur who pitches his start-ups by sonality, and motivations. After all, if we can’t take care of the small details, how can highlighting the reasons not to invest, a woman at Apple who challenged Steve Jobs we be counted on to deliver when it really matters? In today’s challenging times, bigger from three levels below, an analyst who overturned the rule of secrecy at the CIA, a bil- isn’t always better. In fact, it’s often the baby steps that put us on the path to delivering lionaire financial wizard who fires employees for failing to criticize him, and a TV a true competitive advantage. The real secret to getting ahead in life and in our careers executive who didn’t even work in comedy but saved Seinfeld from the cutting-room is to refocus our attention on the small details that, if disregarded, can sabotage a multi- floor. The payoff is a set of groundbreaking insights about rejecting conformity and million-dollar ad campaign or undermine your most important relationships. Kaplan improving the status quo. 2016 Unabridged. (Penguin Audio) Thaler and Koval show how to get more of what you want with surprisingly less than Available on CD. Catalog number 25144(8 CDs, 10 Hours) you’d imagine. Written in the same entertaining, story-driven style that made THE Available On Demand on the TRL Audiobooks app. POWER OF NICE the go-to book for finishing first, THE POWER OF SMALL BUSINESS CONCEPTS demonstrates how all of us can harness the power of small to improve and reinvent our PERSUASION IQ lives. It’s the ultimate guide to shrinking your outlook to broaden your horizons. Unabridged.1999 by Kurt W. Mortensen Available On Demand on the TRL Audiobooks app. Research done at Kurt Mortensen’s Persuasion Institute proves that persuasion is as much a science as an art — though top persuaders universally possess certain skills BUSINESS CONCEPTS that make them seem as though they have a natural ability to persuade. In as little time as it takes you to listen to Persuasion IQ, you can transform yourself into a true PREDICTABLE RESULTS IN UNPREDICTABLE TIMES master of the art and science of persuasion. 2008 (Brilliance Audio) by Stephen R. Covey and Bob Whitman Available on CD. Catalog number 25091(7 CDs 8 Hours) Bestselling author Stephen R. Covey and FranklinCovey CEO Bob Whitman provide steps and tools for surviving chaotic and turbulent economic times. 2010 (Franklin BUSINESS CONCEPTS Covey) THE PIXAR TOUCH Available on CD. Catalog number 25123 (3 CDs 55 Min each) by David A. Price The Pixar Touch is a story of technical innovation that revolutionized animation, BUSINESS CONCEPTS transforming hand-drawn cel animation into computer-generated 3-D graphics. It is a 2PRESENCE triumphant business story of a company that began with a dream, remained true to by Adam Cuddy the ideals of its founders---antibureaucratic and artist driven---and ended up a multi- Have you ever left a nerve-racking challenge and immediately wished for a do over? billion-dollar success. 2008 Unabridged (Tantor) NEW Maybe after a job interview, a performance, or a difficult conversation? The very Available on CD. Catalog number 25128 (7 CDs 75 Min each) moments that require us to be genuine and commanding can instead cause us to feel Available On Demand on the TRL Audiobooks app. phony and powerless. Too often we approach our lives' biggest hurdles with dread, execute them with anxiety, and leave them with regret. By accessing our personal BUSINESS CONCEPTS power, we can achieve "presence," the state in which we stop worrying about the CD130122POSITIVE INTELLIGENCE impression we're making on others and instead adjust the impression we've been by Shirzad Chamine making on ourselves. As Harvard professor Amy Cuddy's revolutionary book In his popular Stanford University lectures, Shirzad Chamine reveals how to achieve reveals, we don't need to embark on a grand spiritual quest or complete an inner one's true potential for both professional success and personal fulfillment. His transformation to harness the power of presence. Instead, we need to nudge our- groundbreaking research exposes ten well-disguised mental Saboteurs. Nearly 95 selves, moment by moment, by tweaking our body language, behavior, and mind-set percent of the executives in his Stanford lectures conclude that these Saboteurs cause in our day-to-day lives. Amy Cuddy has galvanized tens of millions of viewers “significant harm” to achieving their full potential. With Positive Intelligence, you around the world with her TED talk about "power poses." Now she presents the can learn the secret to defeating these internal foes. The breakthrough tools and enthralling science underlying these and many other fascinating body-mind effects, techniques in this book have been refined over years of coaching hundreds of CEOs and teaches us how to use simple techniques to liberate ourselves from fear in high- and their executive teams. Shirzad tells many of their remarkable stories, showing pressure moments, perform at our best, and connect with and empower others to do you how you too can take concrete steps to unleash the vast, untapped powers of your the same. Brilliantly researched, impassioned, and accessible, Presence is filled with mind. DISCOVER HOW TO:Identify and conquer your top mental Saboteurs. stories of individuals who learned how to flourish during the stressful moments that Measure the Positive Intelligence score (PQ) for yourself or your teamIncrease PQ once terrified them. Every reader will learn how to approach their biggest challenges dramatically in as little as 21 days.Develop new brain "muscles," and access 5 with confidence instead of dread, and to leave them with satisfaction instead of untapped powers with energizing mental "power games."Apply PQ tools and tech- regret.2015(Hachette niques to increase both performance and fulfillment. Unabridged 2012 Available on CD. Catalog number 14082 (8 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 49 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS READY, FIRE, AIM SECRETS OF THE GREAT RAINMAKERS by Michael Masterson by Jeffrey Fox If you had the opportunity to work where, when, and with whom you wanted - all In Secrets of Great Rainmakers, you'll learn how to outsmart the competition and set while getting paid very well - would you do it? Self-made multimillionaire and best- yourself apart from the pack. In over 50 interviews with industry leaders from a wide selling author Michael Masterson did, and with this program, he will show you how variety of fields, bestselling author Jeffrey J. Fox will share the proven techniques to do the same! 2008 (Hachette Audio) and hard-won wisdom that have helped great rainmakers get ahead, along with his Available on CD. Catalog number 25047 (10 CDs 60 Min each) trademark brand of counterintuitive insight and commentary that have made his Available On Demand on the TRL Audiobooks app. books so popular. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS REALITY CHECK BUSINESS CONCEPTS by Guy Kawasaki SHOWING UP FOR LIFE Reality Check is Kawasaki's all-in-one guide for starting and operating great organi- by Bill Gates Sr. zations - ones that stand the test of time and ignore any passing fads in business the- A heartfelt, deeply personal book, Showing Up for Life shines a bright light on the ory. This indispensable volume collects, updates, and expands the best entries from values and principles that Bill Gates Sr. has learned over a lifetime of “showing up” his popular blog and features his inimitable take on everything from effective e-mail- — lessons that he learned growing up in the Great Depression, and which he instilled ing to sucking up to preventing “bozo explosions”. (Unabridged) 2008 (Tantor) in his children and continues to practice on the world stage as the co-chair of the Bill Available On Demand on the TRL Audiobooks app. & Melinda Gates Foundation.Through the course of several dozen narratives arranged in roughly chronological fashion, Gates introduces the people and experi- BUSINESS CONCEPS ences that influenced his thinking and guided his moral compass. Unabridged 2009 REMOTE: OFFICE NOT REQUIRED (Random House) Available on CD. Catalog number 25117 (3 CDs 70 Min each) by Jason Fried and David Heinemeier Hansson Available On Demand on the TRL Audiobooks app. The Industrial Revolution's “under one roof” model of conducting work is steadily declining owing to technology that is rapidly creating virtual workspaces and allow- BUSINESS CONCEPTS ing workers to provide their vital contribution without physically clustering together. SMALL IS THE NEW BIG Today, the new paradigm is “move work to the workers, rather than workers to the by Seth Godin workplace.” According to Reuters, one in five global workers telecommutes fre- Seth Godin, one of today's most influential business thinkers, writes best-selling quently and nearly ten percent work from home every day. Moms in particular will books like Purple Cow and All Marketers Are Liars. And in between those annual welcome this trend. A full 60% wish they had a flexible work option. But companies books, he delivers a daily stream of ideas on one of the world's most popular blogs. see advantages too in the way remote work increases their talent pool, reduces turn- Collected here for the first time are eight years of his very best blog posts, magazine over, lessens their real estate footprint, and improves the ability to conduct business columns, and e-books. Small is the New Big offers ideas and stories that can change across multiple time zones, to name just a few advantages. In Remote, inconoclastic how you work, what you buy, and how you see the world. It's an entertaining snap- authors Fried and Hansson will convince readers that letting all or part of work teams shot of Godin's fiercely original brain. 2006 (High Bridge Audio) function remotely is a great idea--and they're going to show precisely how a remote Available on CD. Catalog number 25099 (6 CDs 75 Min each) work setup can be accomplished.2013 Unabridged. (Random House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25138 (3 CDs, 3.5 Hours) BUSINESS CONCEPTS BUSINESS CONCEPTS THE SOUTHWEST AIRLINES WAY RISING TO THE TOP by Jody Hoffer Gittell If you want to rise to the top of any organization you must learn the skills necessary Management lessons from the world's most profitable airline? Full of frontline tales to be recognized as a top performer. The key isn’t just to work hard; you have to be of Southwest's innovative management style, this compelling audiobook explains noticed. This program will teach you what you need to know to stand out from the how Southwest's relentless focus on high-performance relationships and its people- crowd by changing the way you communicate and providing you with a more power- management practices have been the key to its unparalleled success in the airline ful presence. But to receive attention, authority, and respect in organizations, you industry. 2003 (McGraw-Hill Audio) must manage your own career. This fast-paced and entertaining program will help Available on CD. Catalog number 25077 (4 CDs 65 Min each) you develop a strategy to “mind your own business” and succeed. Get credit for your ideas, shine in meetings, and still remain a team player. Afraid of conflict? This fasci- BUSINESS CONCEPTS nating program will help you identify the sources of conflict and understand how to THE SPEED OF TRUST encourage healthy disagreement without spiraling into a negative conflict. Most of us by Stephen R. Covey long to have conflict-free relationships in our working environment and in our per- In the riveting style of The Tipping Point, Stephen M. R. Covey uncovers the over- sonal lives, but until we live in a perfect world, this audio program can help smooth looked and underestimated power of trust in a gripping look into what he calls “the the way to better communication. The program draws on surveys, expert advice, one thing that changes everything.” Ground breaking and paradigm-shifting, The interviews with sports legends and business leaders, and more. Discover the keys to Speed of Trust demonstrates that trust is a hard-edged, economic driver -- a learnable self-confidence, happiness, and reaching the top of the corporate ladder! Abridged and measurable skill that makes organizations more profitable, people more promot- Available On Demand on the TRL Audiobooks app. able, and relationships more energizing. 2006 (Simon & Schuster) Available on CD. Catalog number 25081 (1 CD 75 Min) BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. SAVING THE WORLD AT WORK BUSINESS CONCEPTS by Tim Sanders THE START-UP OF YOU In SAVING THE WORLD AT WORK, Tim Sanders offers concrete suggestions on by Reid Hoffman and Ben Casnocha how all of us can help our companies join the Responsibility Revolution. Drawing on Here, LinkedIn cofounder and chairman Reid Hoffman and author Ben Casnocha extensive interviews with hundreds of employees and CEO's, and illuminated by show how to accelerate your career in today’s competitive world. The key is to man- countless stories of people who are making a difference in the workplace and in the age your career as if it were a start-up business: a living, breathing, growing start-up world, Sanders offers practical advice every individual and company can use to make of you. Why? Start-ups - and the entrepreneurs who run them - are nimble. They the world a better place--now and in the future. 2008 (Random House) invest in themselves. They build their professional networks. They take intelligent Available on CD. Catalog number 25053 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. risks. They make uncertainty and volatility work to their advantage. A revolutionary new guide to thriving in today's fractured world of work, the strategies in this book BUSINESS CONCEPS will help you survive and thrive and achieve your boldest professional ambitions. SCALING UP EXCELLENCE “The Start-Up of You” empowers you to become the CEO of your career and take control of your future. 2012 Unabridged (Random House) by Robert I. Sutton and Huggy Rao Available on CD. Catalog number 25132 (6 CDs 65 Min each) In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Available On Demand on the TRL Audiobooks app. Huggy Rao tackle a challenge that determines every organization’s success: scaling up farther, faster, and more effectively as a program or an organization creates a BUSINESS CONCEPTS larger footprint. Sutton and Rao have devoted much of the last decade to uncovering STEVE JOBS what it takes to build and uncover pockets of exemplary performance, to help spread by Walter Isaacson them, and to keep recharging organizations with ever better work practices. Drawing Based on more than 40 interviews with Jobs conducted over two years as well as on inside accounts and case studies and academic research from a wealth of indus- interviews with more than a hundred family members, friends, adversaries, competi- tries – including start-ups, pharmaceuticals, airlines, retail, financial services, high- tors, and colleagues - Isaacson has written a riveting story of the roller-coaster life tech, education, non-profits, government, and healthcare -- Sutton and Rao identify and searingly intense personality of a creative entrepreneur whose passion for perfec- the key scaling challenges that confront every organization. Scaling Up Excellence tion and ferocious drive revolutionized six industries: personal computers, animated is the first major business book devoted to this universal and vexing challenge. It is movies, music, phones, tablet computing, and digital publishing. His tale is instruc- destined to become the standard bearer in the field.2014 Unabridged. (Random tive and cautionary, filled with lessons about innovation, character, leadership and House) values. Abridged. 2011 (Simon & Schuster) Available on CD. Catalog number 25140 (9 CDs, 11 Hours) Available on CD. Catalog number 25113 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

50 Audio CDs and On Demand 2018 Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS STRATEGIC ALIGNMENT THANK YOU FOR BEING LATE by Adito Oliver Akpan by Thomas Friedman In Strategic Alignment: The Business Imperative for Leading Organizations, Dr. Thomas L. Friedman exposes the tectonic movements that are reshaping the world Akpan paints a clear case for making the necessary investments in IT. Whether we today and explains how to get the most out of them and cushion their worst impacts. lead business units or technology units, we must invest our time, resources and You will never look at the world the same way again after you read this book: how energy into enabling teams to succeed through proper alignment.Unabridged 2007 you understand the news, the work you do, the education your kids need, the invest- Available On Demand on the TRL Audiobooks app. ments your employer has to make, and the moral and geopolitical choices our coun- try has to navigate will all be refashioned by Friedman’s original analysis. Friedman shows that we can overcome the multiple stresses of an age of accelerations―if we BUSINESS CONCEPTS slow down, if we dare to be late and use the time to reimagine work, politics, and SUPERCONNECT community. Unabridged 2016 by Richard Koch Available On Demand on the TRL Audiobooks app. Personal and professional networks shape everything we do. A chance meeting with BUSINESS CONCEPTS an old colleague leads to a swanky new job; two businessmen collaborate online and THERE IS NO SUCH THING AS “BUSINESS” ETHICS cofound a successful start-up; a friend introduces a promising entrepreneur to a mil- by John C. Maxwell lionaire looking to invest. In this practical guide to discovering the rules of our super- connected world, the authors show that success is less about who you are than how There's No Such Thing As “Business” Ethics offers: * Stories from history, business, you connect. With an eye toward business applications, Superconnect outlines the government, and sports that illustrate how talented leaders invoked this timeless prin- ciple * Examples of difficult business decisions-layoffs, evaluations, billing clients, new rules of our densely linked society. At the core of the analysis are three simple expansion-and how the Golden Rule applies to each * The five most common rea- network components—strong relationships, weak relationships, and hubs—that interact in surprising, counterintuitive ways. Understanding how these components sons people compromise their ethics-and how you can prevail over such moral obsta- mesh, and connecting unrelated people, is the way to achieve in today’s hyper-con- cles * John C. Maxwell not only reveals the many ways the Golden Rule creates the perfect environment for business success, but does it with great wisdom, warmth, and nected world. (Unabridged.) 2010 humor. Business runs much more smoothly, profits increase, and you know that Available On Demand on the TRL Audiobooks app. you've set the groundwork for years of future prosperity...and it's all thanks to the tried-and-true Golden Rule. Unabridged 2003 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. SUPER CRUNCHERS BUSINESS CONCEPTS by Ian Ayres THINK BIG AND KICK ASS Why would a casino try and stop you from losing? How can a mathematical formula by Donald Trump and Bill Zanker find your future spouse? Would you know if a statistical analysis blackballed you For the first time ever, you too can learn Trump's secrets to thinking BIG and kicking from a job you wanted? Today, number crunching affects your life in ways you might ass! Learn: Momentum: the Big Mo. How to get it and how to get it back. Revenge: never imagine. In this lively and ground breaking new book, economist Ian Ayres how and when to get it (and why it's so sweet). “I love you, now sign this!” Why con- shows how today's best and brightest organizations are analyzing massive databases tracts in business and personal life are so important. Real-life stories from people at lightening speed to provide greater insights into human behavior. They are the who've applied the think BIG formula in their own lives. Unabridged. 2007 (Harper Super Crunchers. 2007 (Random House) Audio) Available on CD. Catalog number 25419(5 CDs 75 Min each) Available on CD. Catalog number 25104 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THRIVING IN UNCERTAIN TIMES BUSINESS CONCEPTS by Dr. Larry Iverson SUPER FREAKONOMICS You are an entrepreneur. No matter what job you do--you’re in business for yourself. by Steven D. Levitt & Stephen J. Dubner Everyone you cross paths with needs to believe in you and must have a desire to The New York Times best-selling Freakonomics was a worldwide sensation, selling work with you. Your most important job is building a brand called “Y-O-U”. Every- over four million copies in thirty-five languages and changing the way we look at the thing you are doing is either enhancing or diminishing that brand. In this program Dr. world. Now, Steven D. Levitt and Stephen J. Dubner return with Super Freakonom- Larry Iverson will share keys to success so you thrive! Do you ever wonder why ics, and fans and newcomers alike will find that the freakquel is even bolder, funnier, some people achieve great success more easily than most? It’s not an accident. Start- and more surprising than the first. (Contains Strong Language.) Unabridged 2009 ing today you can begin turning this around! Dr. Iverson presents to you “Thrive, (Harper Audio) Don’t Just Survive -- How To Make Your Life Soar”. 2011 Unabridged. Available on CD. Catalog number 25111 (6 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THE TIPPING POINT Audio programs by Malcolm Gladwell The Tipping Point is that magical moment when an idea, trend, or social behavior provide exercise for the mind. crosses a threshold, tips, and spreads like wildfire. Just as a sick individual in a crowded store can start can epidemic of the flu, so too can a small but precisely tar- geted push cause a fashion trend or the popularity of a new restaurant to take off BUSINESS CONCEPTS overnight, crime or drug use to taper off. Here, he shows how very minor adjustments SUPERCAPITALISM in products and ideas can make them more likely to become hugely popular. 2006 by Robert B. Reich Available on CD. Catalog number 25073 (3 CDs 60 Min each) From one of the nations most valued voices on politics, business, and the economy, Available On Demand on the TRL Audiobooks app. the bestselling author of “Locked in the Cabinet” and “The Work of Nations” dis- BUSINESS CONCEPTS cusses the clash between capitalism and democracy, in this timely, impassioned, and 2THE TRAVELER’S GIFT highly important book. 2008 (Tantor Audio) by Andy Andrews Available on CD. Catalog number 25055(8 CDs 70 Min each) This modern morality tale by gifted writer and speaker Andy Andrews teaches seven Available On Demand on the TRL Audiobooks app. NEW fundamental strategies for creating a successful life. Much like the best-selling books by Og Mandino, this unique narrative is a blend of entertaining fiction, allegory, and BUSINESS CONCEPTS inspiration. Storyteller Andy Andrews gives a front-row seat for one man's journey of 2TAKING PEOPLE WITH YOU a lifetime. David Ponder has lost his job and the will to live. When he is supernatu- rally selected to travel through time, he visits historical figures such as Abraham Lin- by David Novak coln, King Solomon, and Anne Frank. Each visit yields a Decision for Success that In Thank You for Being Late, a work unlike anything he has attempted before, Yum! will one day impact the entire world. NEW Brands CEO David Novak learned long ago that you can’t lead a great organization Available On Demand on the TRL Audiobooks app. of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but BUSINESS CONCEPTS how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new TRUST AGENTS entrepreneur, or anyone in between? Over his fifteen years at Yum! Brands, Novak by Chris Brogan, Julien Smith has developed a trademarked program—Taking People with You—that he personally There's no question that the Internet has changed the way we do business—especially teaches to thousands of managers around the world. He shows them how to make big when it comes to marketing. Consumer environments are short on trust and populated things happen by getting people on their side. No skill in business is more important. by consumers who are cynical, savvy, and informed. Though it's easier than ever to And Yum!’s extraordinary success (at least 13 percent growth for each of the last ten reach your customers, it's less likely that they'll listen. Today, the most valuable online years) proves his point. Novak knows that managers don’t need leadership platitudes currency isn't the dollar, but trust itself.At the same time, social networks and personal or business school theories. So he cuts right to the chase with a step-by-step guide to connections have far more influence on consumers than your marketing messages ever setting big goals, building strong teams, blowing past your targets, and celebrating will—unless your business knows how to harness them. In Trust Agents, two social after you shock the skeptics. And then doing it again and again until consistent excel- media veterans show you how to tap into the power of these networks to build your lence becomes a core element of your culture.Unabridged 2013 brand's influence, reputation, and profits. Unabridged. 2010 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25542 (7 CDs 7 Hours, 40 Min.)

Audio CDs and On Demand 2018 Audiobooks 51 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS TRUST ME, I’M LYING! USE WHAT YOU’VE GOT by Ryan Holiday by Barbara Corcoran You've seen it all before. A malicious online rumor costs a company millions. A Growing up, Barbara Corcoran shared one floor in a three- family house in New Jersey political sideshow derails the national news cycle and destroys a candidate. Some with her parents and nine brothers and sisters. She had few luxuries, but she was product or celebrity zooms from total obscurity to viral sensation. What you don't blessed with a mother who taught her to have self-confidence. Barbara's mom didn't know is that someone is responsible for all this. Usually, someone like me. I'm a know much about business, but she understood how the world works, and how to make media manipulator. In a world where blogs control and distort the news, my job is to the most of what you've got. After failing at twenty-two other jobs, Barbara borrowed control blogs-as much as any one person can. In today's culture... 1) Blogs like $1,000, quit her job as a diner waitress, and started a tiny real estate office in New York Gawker, Buzzfeed and the Huffington Post drive the media agenda. 2) Bloggers are City. Today, with over $4 billion in revenues, The Corcoran Group in New York's pre- slaves to money, technology, and deadlines. 3) Manipulators wield these levers to mier real estate company, and Barbara is richer than her wildest childhood shape everything you read, see and watch-online and off. Why am I giving away dreams.Whether you're just starting out, fighting your way up the career ladder, or reen- these secrets? Because I'm tired of a world where blogs take indirect bribes, market- tering the workforce, the homespun lessons that work for Barbara will help you use ers help write the news, reckless journalists spread lies, and no one is accountable for what you've got to create success in your life. 2003 (Listen & Live Audio) any of it. I'm pulling back the curtain because I don't want anyone else to get blind- Available on CD. Catalog number 25095 (3 CDs 75 Min each) sided. I'm going to explain exactly how the media really works. What you choose to Available On Demand on the TRL Audiobooks app. do with this information is up to you. Unabridged 2013 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. VELOCITY by Dee Jacob, Suzan Bergland and Jeff Cox BUSINESS CONCEPTS Millions of readers and listeners remember The Goal, the landmark business novel that sets forth the essential principles of Eliyahu Goldratt's innovative methods of THE TRUTH ABOUT LIES IN THE WORKPLACE production. Now, from the AGI-Goldratt Institute and Jeff Cox, the same creative by Carol Kinsey Goman writer who co-authored The Goal, comes VELOCITY the book that reveals how to Sure, everyone tells little white lies now and then, but real deception in the work- achieve outstanding bottom-line results by integrating the world's three most power- place is a poison that can destroy relationships, careers, and companies. Carol Kinsey ful continuous improvement disciplines: Lean, Six Sigma, and Goldratt's Theory of Goman, a leading workplace body language expert, combines her own experiences Constraints. Abridged. 2010 (Simon & Schuster) with the latest research to identify fifty subtle physical and vocal cues that will enable Available on CD. Catalog number 24952 (5 CDs 70 Min each) you to spot destructive workplace lies. She analyzes the role we play in supporting Available On Demand on the TRL Audiobooks app. lies-how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. And once you detect a lie, she provides tactical advice on how to respond, BUSINESS CONCEPTS whether the liar is above, below, or on the same level as you-even if it's your boss. THE WAL-MART EFFECT (Expanded edition) Unabridged 2013 by Charles Fishman Available On Demand on the TRL Audiobooks app. Award-winning journalist Charles Fishman reveals that what we know about Wal- Mart isn't even half of the real story-the company is now so powerful that it has become a kind of economic ecosystem that affects our everyday lives, even if we BUSINESS CONCEPTS don't shop at Wal-Mart. In contrast to recent polemics, The Wal-Mart Effect offers THE ULTIMATE QUESTION the first truly fair, thought provoking look at the hidden reach and transformative by Fred Reichheld power that is “the Wal-Mart effect.” Unabridged. 2006 (Tantor) Available on CD. Catalog number 25039(9 CDs 70 Min each) CEO's regularly announce ambitious growth targets, then fail to achieve them. The Available On Demand on the TRL Audiobooks app. reason? Their growing addiction to bad profits. These corporate steroids boost short- term earnings but alienate customers. They undermine growth by creating legions of BUSINESS CONCEPTS detractors—customers who complain loudly about the company and switch to com- THE WAY OF THE SEAL petitors at the earliest opportunity. Based on extensive research, The Ultimate Ques- tion shows how companies can rigorously measure Net Promoter statistics, help by Mark Divine managers improve them, and create communities of passionate advocates that stimu- In The Way Of The SEAL, ex-Navy commander Mark Divine reveals exercises, late innovation. Vivid stories from leading-edge organizations illustrate the ideas in meditations, and focusing techniques to train your mind for mental toughness, emo- practice. Practical and compelling, this is the one book—and the one tool—no tional resilience, and uncanny intuition. Along the way you’ll reaffirm your ultimate growth-minded leader can afford to miss. 2006 (Simon & Schuster) purpose, define your most important goals, and take concrete steps to make them happen. Think like an elite warrior to lead and succeed. 2014 Unabridged. (Tantor Available on CD. Catalog number 25050 (5 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. Audio) Available on CD. Catalog number 25141 (1 MP3 CD, 8 Hours) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THE UNWRITTEN LAWS OF BUSINESS by W.J. King, and James. G. Skakoon Change The bestselling business classic published 62 years ago that Raytheon CEO William The world is changing. Ideas and informa- Swanson made famous in his Unwritten Rules of Management. Now, updated and revised by James G. Skakoon and re-titled The Unwritten Rules of Business, these tion from audio programs can help you be a universal and enduring rules are available to business readers everywhere. Filled with leader for change, more easily adapt to sage advice and written in a spare, engaging style, these rules offer gems of knowl- edge and insight on working with others, reporting to a boss, organizing a project, change or just learn to accept the change that running a meeting, advancing your career, and more. Success in one's career, and in comes your way. one's life, depends fundamentally on communication, interpersonal skills, integrity, leadership, decorum, and personal and professional responsibility. By following the guidelines outlined in the book, new graduates and seasoned managers alike will BUSINESS CONCEPTS learn how to master and apply these skills. Unabridged 2002 THE WAY OF THE SEAL Available on CD. Catalog number 25035 (2 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. by Mark Divine In The Way Of The SEAL, ex-Navy commander Mark Divine reveals exercises, medi- tations, and focusing techniques to train your mind for mental toughness, emotional BUSINESS CONCEPTS resilience, and uncanny intuition. Along the way you’ll reaffirm your ultimate purpose, define your most important goals, and take concrete steps to make them happen. Think CD250392THE UPSTARTS like an elite warrior to lead and succeed. 2014 Unabridged. (Tantor Audio) by Brad Stone Available on CD. Catalog number 25142 (7 CDs, 8 Hours) In 2007, the crash had Wall Street and Silicon Valley reeling. The original renegades NEW like Steve Jobs were now the establishment, and tech had become a way of life for BUSINESS CONCEPTS suburban moms as much as for visionaries. The Valley was ready for a new revolu- WHAT GOT YOU HERE WON’T GET YOU THERE tion. Enter the Upstarts. Genius entrepreneurs with no lack of self-confidence created by Marshall Goldsmith companies that turned our expectations on their heads. Travis Kalanick of Uber and Your hard work is paying off. You are doing well in your field. But there is something Brian Chesky of Airbnb are just two of the disrupters Brad Stone examines in this standing between you and the next level of achievement. Perhaps one small flaw–a fly-on-the-wall look at the intersection of tech, business, and culture. Stone illumi- behavior you barely even recognize–is the only thing that’s keeping you from where nates the smart, driven, and often comically flawed people who are upending indus- you want to be. Marshall Goldsmith is an expert at helping global leaders overcome tries and changing the way we all live and work.The world today is vastly different their sometimes unconscious annoying habits and attain a higher level of success. His than it was even ten years ago, and it is due to the Upstarts. In The Upstarts, Brad one-on-one coaching comes with a six-figure price tag. But, in this audiobook, you Stone provides the rollicking narrative that shows the how our latest—and perhaps get Marshall’s great advice without the hefty fee! 2007 (Random House) greatest—technological wave was born. Unabridged. 2017 Available on CD. Catalog number 25048 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

52 Audio CDs and On Demand 2018 Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS 2WHAT THE DOG SAW THE WORLD IS FLAT by Malcolm Gladwell by Thomas L. Friedman What is the difference between choking and panicking? Why are there dozens of variet- The World Is Flat is the timely and essential update on globalization, its successes NEW ies of mustard-but only one variety of ketchup? What do football players teach us about and discontents, powerfully illuminated by one of our most respected journalists. how to hire teachers? What does hair dye tell us about the history of the 20th century? Updated and expanded edition 2007 (Audio Renaissance) In the past decade, Malcolm Gladwell has written three books that have radically Available On Demand on the TRL Audiobooks app. changed how we understand our world and ourselves: The Tipping Point; Blink; and Outliers. Now, in What the Dog Saw, he brings together, for the first time, the best of BUSINESS CONCEPTS his writing from The New Yorker over the same period. Here is the bittersweet tale of 2ZERO TO ONE the inventor of the birth control pill, and the dazzling inventions of the pasta sauce pio- by Peter Thiel, Blake Masters neer Howard Moscowitz. Gladwell sits with Ron Popeil, the king of the American In Zero to One, legendary entrepreneur and investor Peter Thiel shows how we can kitchen, as he sells rotisserie ovens, and divines the secrets of Cesar Millan, the "dog NEW find singular ways to create those new things. Thiel begins with the contrarian prem- whisperer" who can calm savage animals with the touch of his hand. He explores intel- ise that we live in an age of technological stagnation, even if we’re too distracted by ligence tests and ethnic profiling and "hindsight bias" and why it was that everyone in shiny mobile devices to notice. Information technology has improved rapidly, but Silicon Valley once tripped over themselves to hire the same college graduate. "Good there is no reason why progress should be limited to computers or Silicon Valley. writing," Gladwell says in his preface, "does not succeed or fail on the strength of its Progress can be achieved in any industry or area of business. It comes from the most ability to persuade. It succeeds or fails on the strength of its ability to engage you, to important skill that every leader must master: learning to think for yourself. Doing make you think, to give you a glimpse into someone else's head." What the Dog Saw is what someone else already knows how to do takes the world from 1 to n, adding yet another example of the buoyant spirit and unflagging curiosity that have made Mal- more of something familiar. But when you do something new, you go from 0 to 1. colm Gladwell our most brilliant investigator of the hidden extraordinary. The next Bill Gates will not build an operating system. The next Larry Page or Unabridged.2009 Sergey Brin won’t make a search engine. Tomorrow’s champions will not win by Available On Demand on the TRL Audiobooks app. competing ruthlessly in today’s marketplace. They will escape competition alto- gether, because their businesses will be unique. Zero to One presents at once an opti- BUSINESS CONCEPTS mistic view of the future of progress in America and a new way of thinking about WHAT’S MINE IS YOURS innovation: it starts by learning to ask the questions that lead you to find value in by Rachel Botsman unexpected places. “Amidst a thousand tirades against the excesses and waste of consumer society, What’s Available On Demand on the TRL Audiobooks app. Mine Is Yours offers us something genuinely new and invigorating: a way out.” —Ste- ven Johnson, author of The Invention of Air and The Ghost Map. A groundbreaking and original book, What’s Mine is Yours articulates for the first time the roots of “col- laborative consumption,” Rachel Botsman and Roo Roger's timely new coinage for the FINANCIAL technology-based peer communities that are transforming the traditional landscape of FINANCIAL business, consumerism, and the way we live. Readers captivated by Chris Anderson’s THE 5 LESSONS A MILLIONAIRE TAUGHT ME The Long Tail, Van Jones’ The Green Collar Economy or Malcolm Gladwell’s The Tipping Point will be wowed by this landmark contribution to the evolving ecology of by Richard Paul Evans commerce and sustainability. Unabridged.2010 When Richard Paul Evans was twelve, his father, a building contractor, shattered Available On Demand on the TRL Audiobooks app. both his legs. With no insurance, no income, and eight children, the family was desti- tute. At that difficult time young Evans was introduced to a kind multimillionaire BUSINESS CONCEPTS who taught him the five secrets of wealth. Today, Evans credits those lessons not just WHO SAYS ELEPHANTS CAN'T DANCE? with bringing him wealth and success but also bringing him freedom and opportunity by Lou Gerstner in a world where financial slavery is ubiquitous. 2006 (Simon & Schuster) In 1990, IBM had its most profitable year ever. By 1993, the company was on a Available on CD. Catalog number 25692 (2 CDs 60 Min each) watch list for extinction -- victimized by its own lumbering size, an insular corporate FINANCIAL culture, and the PC era IBM had itself helped invent. Enter Lou Gerstner. The pre- sumption was that Gerstner had joined IBM to preside over its continued dissolution THE 9 STEPS TO FINANCIAL FREEDOM into a confederation of autonomous business units -- effectively eliminating the cor- by Suze Orman poration that had invented many of the industry's most important technologies. Suze goes beyond the nuts and bolts of managing money to explore the psychologi- Instead, Gerstner took hold of the company, making the bold decision to keep it cal, even spiritual power money has in our lives. Before we can get control of our together, defiantly announcing, "The last thing IBM needs right now is a vision." finances, we must get control of our attitudes about money; letting go of anxieties Told in Lou Gerstner's own words, this is a story of an extraordinary turnaround, a and creating new attitudes are the first steps of Orman’s program. 1998 (Random case study in managing a crisis, and a thoughtful reflection on the computer industry House) and the principles of leadership. Summing up his historic business achievement, Ger- Available on CD. Catalog number 25687 (3 CDs 60 Min each) stner recounts high-level meetings, explains the no-turning-back decisions that had to be made, and offers his hard-won conclusions about the essence of what makes a FINANCIAL great company run.©2003 52 WAYS TO STRETCH YOUR PAYCHECK Available On Demand on the TRL Audiobooks app. by Kesha N. Dougan Here’s the truth: No one ever feels they earn enough money. The secret to success BUSINESS CONCEPTS with family finances is learning to live happily within your means. Start by following WIKINOMICS the tips speaker Kesha Dougan shares in this insightful program. When you put these by Don Tapscott and Anthony D. Williams proven ideas to use in your own life, you’ll build an emergency fund, cut utility bills, A brilliant guide to one of the most profound changes of our time, Wikinomics chal- reduce senseless shopping, save at the grocery store, and even make wise tax moves. lenges our most deeply-rooted assumptions about business and will prove indispens- These ideas are easy to implement. Put them to use today and you’ll feel like you’ve able to anyone who wants to understand competitiveness in the twenty-first century. gotten a raise without earning a penny more. 2007 (National Seminars Group) 2006 (Tantor) Available on CD. Catalog number 25649 (1 CD 55 Min) Available On Demand on the TRL Audiobooks app. FINANCIAL BUSINESS CONCEPTS CD25600 ACCOUNTING FOR DUMMIES 3RD ED. WORKING TOGETHER by John A. Tracy by Michael D. Eisner Use smart accounting to maximize profits and minimize confusion. Whether you're a In Working Together, a fascinating and invaluable look at why great partnerships suc- small business owner or just want to understand your 401(k) statements, this new ceed, former Disney CEO Michael Eisner discusses how professional partnerships edition of Accounting for Dummies helps you get a handle on all those columns of have contributed to his success. In addition, Eisner tells the stories of nine other highly numbers. With fully up-to-date accounting basics for business and personal finances, successful business collaborations, including Warren Buffett and Charlie Munger, Val- this audiobook will help you to balance your books and stay in the black.2007 entino and Giancarlo Giammetti, Bill and Melinda Gates, Joe Torre and Don Zimmer, Available On Demand on the TRL Audiobooks app. and Brian Grazer and Ron Howard. Unabridged.2012 Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THE AUTOMATIC MILLIONAIRE BUSINESS CONCEPTS by David Bach THE WORLD IS CURVED The breakthrough financial plan America has been waiting for, from the financial by David M. Smick coach who has helped millions of people live and finish rich! David Bach has created The World Is Curved picks up where Thomas Friedman’s The World Is Flat left off, a program where getting and staying rich doesn't depend on earning a high income! taking listeners on an insider’s tour through the private offices of central bankers, And it doesn't require strict budgeting, tremendous willpower, big sacrifice, or fright- finance ministers, even prime ministers. Smick reveals how today’s risky environ- ening risk-taking. In fact, if the American Dream of financial freedom and lifelong ment came to be—and why the mortgage mess is a symptom of potentially far more financial security are your goals, there's only ONE THING you really need to do - devastating trouble. He wrestles with the two questions on everyone’s mind: How MAKE IT AUTOMATIC! 2003 (Nightingale-Conant) bad could things really get in today’s volatile economy? And what can we do about CD-Rom Workbook available on request. it? Unabridged. 2008 (Brilliance Audio) Available on CD. Catalog number 25728 (9 CDs 65 Min each) Available on CD. Catalog number 25084 (9 CDs 75 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 53 FINANCIAL FINANCIAL FINANCIAL FINANCIAL CD25600 BASIC ECONOMICS 2CRACKING THE MILLIONAIRE CODE by Clarence Carson by Mark Victor Hansen and Robert G. Allen This sound primer of basic economics tells all you ever wanted to know but were Why do some people struggle financially while others seem destined for more pros- EW afraid to ask about money, the market, prices, monopoly, competition, land, labor, N perous lives? What if you could enjoy a more abundant lifestyle without sacrificing capital, entrepreneurs, the Federal Reserve, and the distribution of wealth. For those anything you now hold dear—your values, your health, your spirituality, your free- desiring to educate themselves in economic principles, Carson will give you the tools dom, your friends and family? 2005 (Random House) to debate the warmed-over socialism presented by today's media. Carson defines and Available On Demand on the TRL Audiobooks app. describes all of the major political-economic systems of the past thousand years. Feu- dalism, mercantilism, free enterprise, capitalism, welfarism, and communism are each allotted a chapter in the concluding section. The basics are all covered in clear, FINANCIAL plain English, and Carson even manages to make economics interesting. Clarence B. CRASH PROOF Carson (1925-2003) earned a BS in education and an MA in history from Auburn by Peter D. Schiff University, as well as a PhD in history from Vanderbilt University. He served in the From both an economic and monetary perspective, the United States is a house of US Army, taught at the high school and college levels, and authored 13 books and cards-impressive on the outside, but a disaster waiting to happen beneath the surface. over five hundred articles. Unabridged 1989 In a relatively short period of time, the country has gone from the world's largest Available On Demand on the TRL Audiobooks app. creditor to its greatest debtor; the value of the dollar has declined; and manufacturing has given way to non-exportable services. While these and other issues could spell FINANCIAL disaster for your financial well-being, the situation could also present unique oppor- CD25600 BASIC ECONOMICS- 4th Edition tunities-if one is prepared. For more than a decade, seasoned Wall Street prognostica- by Thomas Sowell tor Peter Schiff has not only observed the U.S. economy, but has helped his clients Basic Economics, which has now been translated into six languages, has grown so restructure their portfolios to reflect his outlook. 2007 (Hachette Audio) much that a large amount of material in the back of the book in previous editions has Available on CD. Catalog number 25699 (7 CDs 75 Min each) now been put online instead, so the book itself and its price will not have to expand. The central idea of Basic Economics, however, remains the same: that the fundamen- FINANCIAL tal facts and principles of economics do not require jargon, graphs, or equations, and can be learned in a relaxed and even enjoyable way. Unabridged 2010 CREATE YOUR OWN ECONOMY Available On Demand on the TRL Audiobooks app. by Tyler Cowen How will we live well in a super-networked, information-soaked, yet predictably FINANCIAL irrational world? The only way to know is to understand how the way we think is BEAT THE TIME/MONEY TRAP changing. As economist Tyler Cowen boldly shows in Create Your Own Economy, the way we think now is changing more rapidly than it has in a very long time. Not by Michael LeBoeuf since the Industrial Revolution has a man-made creation - in this case, the World Beat the Time/Money Trap offers a new way of looking at both time and money that Wide Web - so greatly influenced the way our minds work and our human potential. is much more attuned to reality. LeBoeuf will show you how to simply and easily Cowen argues, brilliantly, that we are breaking down cultural information into ever- build wealth on any income without sacrificing time, by internalizing and applying smaller tidbits, ordering and reordering them in our minds (and our computers) to one single principle known as “LeBoeuf's Law,” the best-kept investment secret in meet our own specific needs. 2009 (Tantor) the world. You'll also discover the only four things you need to know about money - Available on CD. Catalog number 25600(7 CDs 65 Min each) four things most people never figure out how to do - as well as tried-and-true tricks Available On Demand on the TRL Audiobooks app. for maximizing your money and the 10 simple choices that will bring you true finan- cial freedom. 2005 (Nightingale-Conant) CD Workbook available upon request. FINANCIAL Available on CD. Catalog number 25668 (6 CDs 55 Min each) CREATING AFFLUENCE by Deepak Chopra FINANCIAL Chopra explores the full meaning of wealth consciousness and presents a series of THE BIG SHORT simple A to Z steps and everyday actions that create affluence and fulfillment on all by levels of our lives. 1994 (New World Library) When the crash of the U.S. stock market became public knowledge in the fall of Available on CD. Catalog number 25603 (1 CD 60 Min) 2008, it was already old news. The real crash, the silent crash, had taken place over Available On Demand on the TRL Audiobooks app. the previous year, in bizarre feeder markets where the sun doesn't shine, and the SEC doesn't dare, or bother, to tread: the bond and real estate derivative markets where geeks invent impenetrable securities to profit from the misery of lower and middle- FINANCIAL class Americans who can't pay their debts. The smart people who understood what CREATING WEALTH was or might be happening were paralyzed by hope and fear; in any case, they by Robert Allen weren't talking. Unabridged 2010 (Simon & Schuster) The author of Creating Wealth and Nothing Down discusses personal wealth and Available on CD. Catalog number 25760(8 CDs 70 Min each) you, principles for creating wealth, develop a wealthy mindset, the automatic pilot Available On Demand on the TRL Audiobooks app. principle, and using the win/win philosophy.1982 (Listen & Learn) FINANCIAL Available on CD. Catalog number 25744 (1 CD 75 Min) CD25600 THE BIG THREE IN ECONOMICS Available On Demand on the TRL Audiobooks app. by Mark Skousen Economic history and the history of economics come alive in this spirited account of FINANCIAL the times and ideas of the three most influential economists in world history: Adam Smith, the father of laissez faire; Karl Marx, developer of the socialist model; and THE DIFFERENCE John Maynard Keynes, theorist of the twentieth-century welfare state.Unabridged by Jean Chatzky 2007 Can you really start from nothing and become truly secure financially? What’s the Available On Demand on the TRL Audiobooks app. difference between you and Warren Buffett? Between you and your boss? Or between you and your successful neighbor? What do the financially comfortable FINANCIAL have that you don’t? It’s not that those people were born into money, caught a lucky CONSPIRACY OF THE RICH break, or have an Ivy League education. It’s not even that they are smarter than you or make more money than you do each year. So what do they have that you don’t... at by Robert T. Kiyosaki least not yet? What’s The Difference? Trusted financial coach Jean Chatzky shares The 8 New Rules Of Money shares Robert Kiyosaki’s view of global economics and the secrets her ground breaking research of the self-made wealthy has uncovered so explores why people are finding themselves challenged by these turbulent times. He that anyone can break through the barriers that stand between them and true financial provides solutions to financial problems and explains what created today’s economic freedom. 2009 (Random House) chaos and how it can be eased. Conspiracy Of The Rich: The 8 New Rules of Money Available on CD. Catalog number 25696 (4 CDs 75 Min each) shows that what appears to be the worst of times is actually an opportunity in the Available On Demand on the TRL Audiobooks app. making, and a chance for people to invest in their financial education.2009 (Hachette Audio) CD-ROM Workbook available upon request. FINANCIAL Available on CD. Catalog number 25756 (7 CDs 7 Hours, 45 Min.) FIGHT FOR YOUR MONEY by David Bach FINANCIAL In an audiobook that will forever change how you spend your hard-earned money, THE COURAGE TO BE RICH America’s favorite financial coach, David Bach, shows you how to save thousands of by Suze Orman dollars every year by taking on the “corporate machines.” In these times when every In this program, Suze addresses the rites of passage we all must face-marriage, dollar counts, big businesses are using clever tricks to rip you off, making themselves divorce, death, spending (and over spending) on life’s necessities and luxuries; taking billions while they keep you living paycheck to paycheck. In Fight for Your Money, control of our financial tomorrows today. The Courage To Be Rich is, in every sense, Bach gives you the tools to FIGHT BACK and WIN. 2009 (Random House) higher education on matters of vital importance to us all. 1999 (Random House) Available on CD. Catalog number 25751 (5 CDs 70 Min each) Available on CD. Catalog number 25686 (5 CDs 6 Hours) Available On Demand on the TRL Audiobooks app.

54 Audio CDs and On Demand 2018 Tape Rental Library FINANCIAL FINANCIAL FINANCIAL FINANCIAL GETTING RICH IN AMERICA HOW TO RETIRE RICH by Brian Tracy by Jordan Goodman Brian Tracy will show you how to achieve financial independence, even great wealth, What does “retiring rich” mean to you? For some, a rich retirement is one of travel and by following in the footsteps of hundreds of thousands of men and women who have adventure, for others it is a condo in Florida - full of relaxed leisure. For some, it is the already done it. 1989 (Nightingale-Conant Corp.) free time to spend with one's grandchildren without any financial worries, for others it Available on CD. Catalog number 25725(6 CDs 6 Hours) is the financial means to contribute to charitable causes and volunteer one's time with- out the pressure of “paying the bills.” In How to Retire Rich: Create Your “Second FINANCIAL Life” by Following Your Fortune Formula, America's Money Answers Man and retire- GO GREEN, LIVE RICH ment expert Jordan Goodman gets up close and personal with you about building your by David Bach specific plan to financial freedom. 2004 (Nightingale-Conant) Go Green, Live Rich outlines fifty ways to make your life, your home, your shop- Workbook available upon request. ping, and your finances greener—and get rich trying. From driving the right car to Available on CD. Catalog number 25636 (8 CDs 7 Hours, 21 Min.) making your home energy smart, Bach offers ways to improve the environment while you spend less, save more, earn more, and pay fewer taxes. Best of all, he shows you FINANCIAL exactly how to take advantage of the “green wave” in personal finance without the THE LATE-START INVESTOR difficult work of evaluating individual stocks. What's more, he will get you thinking by John Wasik about a green business of your own so you can help the world along as it is changing In this timely program, you'll learn everything you need to know and do to get to that for the better. 2008 (Random House) place of financial security and growth you're dreaming of. Best of all, you'll learn Available on CD. Catalog number 25691 (3 CDs 60 Min each) how to do it all on your own, without the pricey “help” of stockbrokers, financial Available On Demand on the TRL Audiobooks app. advisers, or other self-interested intermediaries, and in ways that aren't risky, time- consuming, or uncomfortable. 2004 (Nightingale-Conant Corp.) FINANCIAL CD-ROM Workbook available upon request. CD25600 THE GREATEST TRADE EVER Available on CD. Catalog number 25677 (6 CDs 5 Hours, 41 Min.) by Gregory Zuckerman Written by the prizewinning reporter who broke the story in , FINANCIAL The Greatest Trade Ever is a superbly written, fast-paced, behind-the-scenes narra- CD25600 LAW OF ABUNDANCE tive of how a contrarian foresaw an escalating financial crisis--that outwitted Chuck by Jack Canfield Prince, Stanley O'Neal, Richard Fuld, and Wall Street's titans--to make financial his- What are your beliefs about money? Do you have limiting beliefs that are keeping tory.Unabridged 2010 you from making or enjoying the money you deserve? How do you overcome these Available On Demand on the TRL Audiobooks app. limited beliefs? You've heard the saying, If you don't like the results you are getting, then change the behavior that produces those results. Understanding your beliefs FINANCIAL about money and developing a strategy to obtain the money you deserve is vital. If CD25600 GROW you desire a better life balance and to live a financially fulfilled life, you must take by Jim Stengel action. The law of abundance is one of the most powerful laws in the universe and a Grow is based on unprecedented empirical research, inspired by a study of compa- key component found in the greatest teachings in the world. It is the key to opening nies growing faster than P&G. After leaving P&G in 2008, Stengel designed a new new doors of prosperity in your life. By simply applying the law of abundance, study, in collaboration with global research firm Millward Brown Optimor. This events in your life can unfold that seem almost magical and mysterious, but that is study tracked the connection over a ten year period between financial performance only the beginning. Unabridged.2012 and customer engagement, loyalty and advocacy. Then, in a further investigation of Available On Demand on the TRL Audiobooks app. what goes on in the “black box” of the consumer’s mind, Stengel and his team tapped into neuroscience research to look at customer engagement and measure subcon- FINANCIAL scious attitudes to determine whether the top businesses in the Stengel Study were THE LITTLE BOOK THAT BEATS THE MARKET more associated with higher ideals than were others. Grow thus deftly blends time- by Joel Greenblatt less truths about human behavior and values into an action framework – how you dis- A runaway best-seller even before it was published, The Little Book That Beats the cover, build, communicate, deliver and evaluate your ideal. Through colorful stories Market shows how successful investing can be made easy for investors of any age. drawn from his fascinating personal experiences and “deep dives” that bring out the It's never too early or too late to start investing, and with Greenblatt as your guide true reasons for such successes as the Pampers, HP, Discovery Channel, Jack Daniels you'll know exactly where to go and what to do. By following the clearly outlined and Zappos, Grow unlocks the code for twenty-first century business success. simple steps and magic formula, you can achieve extraordinary long-term investment Available On Demand on the TRL Audiobooks app. results with a very low level of risk. 2006 (Simon & Schuster) Available on CD. Catalog number 25645 (3 CDs 60 Min each) FINANCIAL HOW TO HELP YOUR HUSBAND MAKE MORE MONEY FINANCIAL SO YOU CAN BE A STAY-AT-HOME MOM LIVING RICH BY SPENDING SMART by Joanne Watson by Robert T. Kiyosaki Are finances holding you back from being home with your kids? Discover how you You’ll walk in Greg’s shoes (which he probably got for seventy-five percent off) as he can get the life you want! Author Joanne Watson dreamed of full-time motherhood, reveals more than a hundred secrets only an insider could know on Living Rich by but she and her husband-like many couples across America-felt they simply couldn't Spending Smart. Start using Greg’s advice to plug the leaks of wasteful spending today, afford it on his salary alone. Instead of going back to work, she decided to help boost and it will seem like you received a significant pay raise — because you DID! Living her husband's income-and tripled his earnings! Now Joanne shares her secrets and, Rich by Spending Smart gives you control over your money, so you can build real, life- whether your husband is a car mechanic or a CEO, shows you how to help him. long security. By Spending Smart, you can truly live rich. 2009 (Nightingale-Conant) 2003 (Listen & Live) Available on CD. Catalog number 25754 (4 CDs 3 Hours, 25 Min.) Available on CD. Catalog number 25629 (3 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. FINANCIAL MAKING MONEY ON THE WEB FINANCIAL by Seth Godin HOW TO PROSPER IN A DOWNTURN If you’ve got a company, an interest, or even just a hobby, you’ve got what it takes to by Harry S. Dent, Jr. start an easy, profitable on-line business. This revolutionary program by acclaimed Harry Dent Jr. offers long-and-short term tactics for weathering any storm. With the Internet pioneer Seth Godin will show you how to get your piece of the billion-dollar right knowledge and preparation you can take advantage of new wealth opportunities Internet pie by bootstrapping starting your own Internet company from scratch with rather than get caught in the downward spiral. As Harry says, you can't change the almost no money down. 1999 (Nightingale-Conant) direction of the winds, but you certainly can reset your sails! How to Prosper in a Workbook available upon request. Downturn is your ultimate survival guide through the next few years and beyond. Available on CD. Catalog number 25643 (6 CDs 3 Hours, 43 Min.) Abridged version. 2009 (Simon & Schuster) Available on CD. Catalog number 25324 (2 CDs 65 Min each) FINANCIAL MENTORED BY A MILLIONAIRE FINANCIAL by Steven K. Scott HOW TO PROSPER IN A DOWNTURN Far more than a conventional self-help program, Mentored by a Millionaire: The by Harry S. Dent, Jr. Master Strategies of the Rich is made up of 15 one-on-one mentoring sessions in Harry Dent Jr. offers long-and-short term tactics for weathering any storm. With the which you learn and master the strategies and techniques that have been used by the right knowledge and preparation you can take advantage of new wealth opportunities world's most successful people. In these one-on-one mentoring sessions, Steve leads rather than get caught in the downward spiral. As Harry says, you can't change the you step by step through each strategy and teaches you specific techniques to enable direction of the winds, but you certainly can reset your sails! How to Prosper in a you to instantly use that strategy and all of its power in every area of your personal Downturn is your ultimate survival guide through the next few years and beyond. and professional life. 2002 (Nightingale-Conant) Unabridged. 2009 (Nightingale-Conant) CD-Rom Workbook required. Available on CD. Catalog number 24325 (8 CDs 7 Hours) Available on CD. Catalog number 25608 (10 CDs 9 Hours, 41 Min.)

Audio CDs and On Demand 2018 Audiobooks 55 FINANCIAL FINANCIAL FINANCIAL FINANCIAL MILLIONAIRE BY THIRTY REDISCOVERING VALUES by Douglas R. Andrew, Emron D. Andrew, and Aaron R. Andrew by Jim Wallis Most people know that there are 70 million Baby Boomers in America today.... but When we start with the wrong question, no matter how good an answer we get, it what is less known is that there are approximately 100 million people in America won’t give us the results we want. Rather than joining the throngs who are asking, between the ages of 16 and 30. This generation has just entered, or will soon be enter- When will this economic crisis be over? Jim Wallis says the right question to ask is ing the work force. And they have no idea how to invest, save, or handle their money. How will this crisis change us? Jim Wallis shows that the solution to our problems Young people today come out of school having had little or no formal education on will be found only as individuals, families, friends, churches, mosques, synagogues, the basics of money management. Many have large debts from student loans looming and entire communities wrestle with the question of values together. Wallis provides over their heads. And many feel confused and powerless when their pricey educa- us with a moral compass for this new economy—one that will guide us on Wall tions don't translate into high paying jobs. With the principles outlined in Millionaire Street, Main Street, and Your Street. Unabridged.2010 (Simon & Schuster) by Thirty, recent graduates will be earning enough interest on their savings to meet Available on CD. Catalog number 25761 (6 CDs 75 Min each) their basic living expenses by the time they're 30. And by the time they're 35, their investments will be earning more money than they are, guaranteeing them a happy, FINANCIAL wealthy future..2003 (Time Warner Audio) RICH DAD’S: BEFORE YOU QUIT YOUR JOB Available on CD. Catalog number 25759(6 CDs 70 Min each) by Robert T. Kiyosaki, and Sharon L. Lechter, C.P.A The real secret to making money and reaching financial independence is not staying FINANCIAL an employee, but starting a company and quickly developing it. This book is for THE MILLIONAIRE MIND aspiring entrepreneurs who need to know how to take those first crucial steps. In by Thomas J. Stanley, Ph.D. RICH DAD'S BEFORE YOU QUIT YOUR JOB, Robert T. Kiyosaki provides first- The runaway best-seller The Millionaire Next Door told us who America’s wealthy hand accounts of his own start-up companies, and what he learned from his failures really are. The Millionaire Mind tells how they got there, and how to become one of and successes. The Rich Dad experts explain everything readers need to successfully them. Unabridged version. 2000 (Simon & Schuster) start their own businesses. 2005 (Time Warner Audiobooks) Available on CD. Catalog number 25655 (2 CDs 60 Min each) Available on CD. Catalog number 25044(3 CDs 2 Hours, 40 Min.) Available On Demand on the TRL Audiobooks app. FINANCIAL FINANCIAL RICH DAD, POOR DAD THE MILLIONAIRE NEXT DOOR by Robert T. Kiyosaki, and Sharon L. Lechter, C.P.A. by Thomas J. Stanley, Ph.D., William D. Danko, Ph.D. Learn what the rich teach their kids about money that the poor and middle class do Can you spot the millionaire next door? This is the never before told story about not! This book is a starting point for anyone looking to gain control of their financial wealth in America. You will be surprised what you find out! 2000 (Simon & Schus- future. 1998 (Time Warner Audiobooks) ter) Available on CD. Catalog number 25641 (3 CDs 60 Min each) Available on CD. Catalog number 25653(2 CDs 2 Hours, 22 Min.) Available On Demand on the TRL Audiobooks app. FINANCIAL RICH DAD’S CASHFLOW QUADRANT FINANCIAL by Robert T. Kiyosaki, and Sharon L. Lechter, C.P.A. MULTIPLE STREAMS OF INCOME Rich Dad’s Cashflow Quadrant will reveal why some people work less, earn more, by Robert G. Allen pay less in taxes, and feel more financially secure than others. It is simply a matter of Using Robert Allen’s powerful, proven techniques, you can create multiple streams knowing which quadrant to work from and when. 2001 (Time Warner Audiobooks) of income that are so stable and secure that they can lead to a lifetime of wealth and Available on CD. Catalog number 25632 (3 CDs 3 Hours) ease. Allen’s techniques made thousands of people into millionaires. Imagine what they can do for you. 1996 (Nightingale-Conant) FINANCIAL Workbook available upon request. RICH DAD’S GUIDE TO INVESTING Available on CD. Catalog number 25624 (8 CDs 8 Hours, 30 Min.) by Robert T. Kiyosaki, Sharon L. Lechter, C.P.A. Listeners will switch from thinking poor to thinking rich with 16 priceless lessons FINANCIAL designed to reduce risk through proper planning in this powerhouse audiobook. THE ONE MINUTE MILLIONAIRE 2000 (Time Warner Audiobooks) by Mark Victor Hansen and Robert Allen Available on CD. Catalog number 25709 (3 CDs 60 Min each) Whether your goal is less than a million dollars or that amount many times over, FINANCIAL there is never been a better time to achieve abundance. Let The One Minute Million- aire show you the way. 2002 (Random House) RICH DAD’S SUCCESS STORIES Available on CD. Catalog number 25721 (3 CDs 70 Min each) by Robert T. Kiyosaki Available On Demand on the TRL Audiobooks app. This extraordinary collection of over two dozen business success stories reveals first- hand how personal financial freedom can be generated by applying the principles FINANCIAL from the #1 New York Times bestseller Rich Dad Poor Dad. Now, over two dozen PEAK people from diverse economic backgrounds reveal the successful strategies they used to get out of the “rat race,” including couples in their twenties, people who've lost by Chip Conley their jobs, retirees, and budding entrepreneurs.2003 (Hachette Audio) After a long climb to the pinnacle of the hospitality industry, Chip Conley—CEO and Available on CD. Catalog number 25758 (5 CDs 60 Min each) founder of Joie de Vivre Hospitality—was rocked to his foundation by a dramatic economic downturn. His company was suddenly undercapitalized and overexposed FINANCIAL in the post-dot.com, post-9/11 economy. This desperate situation made Conley reaf- firm his belief in psychologist Abraham Maslow's iconic concept of the Hierarchy of RULE #1 Needs and rely on Maslow's theory of human motivation to help his business flourish by Phil Town once more. 2007 (Hachette Audio) Phil Town is now a very wealthy man, but he wasn't always. He was living on a salary Available on CD. Catalog number 25750 (7 CDs 65 Min each) of $4000 a year when some well-timed advice launched him down a highway of invest- ing self-education that revealed what the true “rules” are and how to make them work FINANCIAL in one's favor. Chief among them, of course, is “rule #1”: “don't lose money.” Other PROSPERITY CONSCIOUSNESS rules are: don't diversify...think like an owner, not an investor... never, ever be seduced into thinking the market is efficient. Not only does Town reveal fresh methods for iden- by Fredric Lehrman tifying who the truly reliable managers are, but he shows you how to test whether they On a deeper level, most people are not willing to be wealthy because of predisposed really have faith in the businesses they're running. 2006 (Random House) attitudes and conditioning. Nobody can build real wealth until they've mastered the true Available on CD. Catalog number 25752 (4 CDs 65 Min each) source of wealth which is the mind! Learn to develop a “prosperity consciousness,” Available On Demand on the TRL Audiobooks app. align money with personal values, progress through the four stages of money mastery and plant the seeds in your mind for building a fortune. Fredric Lehrman used his for- FINANCIAL mula to multiply his income 16 times. You can too! 1994 (Nightingale-Conant) CD25721 SALE OF A LIFETIME Available on CD. Catalog number 25604(7 CDs 6 Hours, 41 Min.) by Harry S. Dent FINANCIAL Now Dent has an urgent new warning about the next crisis. The consequences will be devastating--but there's a bright side that he's calling "the sale of a lifetime." For any- PROTECT YOUR WEALTH one who heeds the signs and follows Dent's advice, the looming correction is a once- by Thomas Schweich in-a-century opportunity to gather immense wealth. In this pressing book, you'll learn In these turbulent times, you can have a sense of security that will resonate through not only why a collapse is imminent, but how to identify bubbles and tune in to the your life. In this revolutionary program, acclaimed author, lawyer, and speaker cycles driving that drive booms and busts.Practical, accessible, and illuminating, The Thomas Schweich will walk you through every professional, financial, and personal Sale of a Lifetime will protect you from the tough challenges ahead and help you challenge that you could possibly face. 2002 (Nightingale Conant) cash in on the unique opportunities of the next few years. At stake is nothing less CD-ROM Workbook will be sent. than your entire financial future. Unabridged 2017 Available on CD. Catalog number 25680 (6 CDs 70 Min each) Available On Demand on the TRL Audiobooks app.

56 Audio CDs and On Demand 2018 Tape Rental Library FINANCIAL FINANCIAL FINANCIAL FINANCIAL SECRETS OF THE MILLIONAIRE MIND TRUE PROSPERITY by T. Harv Eker by Yehuda Borg Learn how your childhood influences have shaped your financial destiny. Eker’s True Prosperity: Success Without Side Effects provides the antidote to financial teachings have touched the lives of more than a quarter million people. 2005 chaos. Following the laws that govern the universe, this program offers a system that (Harper-Collins) explains all the real-life issues that prevent us from prospering in business and Available on CD. Catalog number 25651(3 CDs 70 Min each) achieving lasting financial fulfillment.2004 (Nightingale Conant) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25681

FINANCIAL SMART COUPLES FINISH RICH It’s easy to improve your life... by David Bach with ideas from audio programs. Fighting about money is the number-one reason for divorce in America. SMART COUPLES FINISH RICH covers a powerful combination of strategies that helps couples work on their finances as a team. Addressing every couple-younger or older, married or not, straight or gay-this is a comprehensive, positive financial lifesaver FINANCIAL that will help couples of all ages and in all tax brackets communicate comfortably WAY OF THE TURTLE about money and start building a strong financial future together. 2001 (AudioRe- by Curtis M. Faith naissance) Way of the Turtle takes a never-before-seen look at the legendary Turtle Traders and Available on CD. Catalog number 25646 (3 CDs 65 Min each) the famous experiment that made them millions. Curtis Faith, the most successful Available On Demand on the TRL Audiobooks app. member of this elite group, breaks the silence to reveal the rules, timing, risks, rewards, and secrets to his biggest trades and 100 percent annual returns. 2007 FINANCIAL (McGraw-Hill Audio) START LATE, FINISH RICH Available on CD. Catalog number 25672 (4 CDs 70 Min each) by David Bach David Bach gives you step-by-step instructions, worksheets, phone numbers and FINANCIAL website addresses --everything you need to put your Start Late plan into place right WHY WE WANT YOU TO BE RICH away. And he shares the stories of ordinary Americans who have turned their lives by Donald Trump and Robert Kiyosaki around, at thirty, forty, fifty, even sixty years of age, and are now financially free. Soon you will be either rich or poor. Donald and Robert want you to be rich. The They did it, and now it’s your turn. With David Bach at your side, it’s never too late world is facing many challenges and one of them is financial. The entitlement men- to change your financial destiny. It’s never too late to live your dreams. It’s never too tality is epidemic, creating people who expect their countries, employers, or families late to be free. 2005 (Random House) to take care of them. Trump and Kiyosaki, both successful businessmen, are natural Available on CD. Catalog number 25033 (5 CDs 72 Min each) teachers who share a passion for education. They have joined forces to address these Available On Demand on the TRL Audiobooks app. challenges, because they believe you cannot solve money problems with money. You can only solve money problems with financial education. Trump and Kiyosaki want FINANCIAL to teach you to be rich. Why We Want You To Be Rich was written for you. SUZE ORMAN’S 2009 ACTION PLAN 2006 (Simon & Schuster) by Suze Orman Available on CD. Catalog number 25679(5 CDs 70 Min each) The nation’s go-to expert on financial matters, Suze Orman, believes that 2009 is a Available On Demand on the TRL Audiobooks app. critical year for your money. There are safeguards to put in place, actions to take, costly mistakes to avoid, and even opportunities to be had, so that you are protected during the bad times and prepared to prosper when things take a turn for the better. FINANCIAL No matter what situation you’re in, you will find a plan of action and the answers to WINNING THE LOSER’S GAME your questions. 2009 (Random House) by Charles D. Ellis Available on CD. Catalog number 25695 (4 CDs 75 Min each) In this stock market classic, Ellis shows investors how the markets really work and why most investors are their own worst enemies. Ellis argues that the most successful FINANCIAL investors avoid short-term traps to concentrate on long-term strategies that allow the natural ebbs and flows of the market to work their magic. 2002 (McGraw-Hill THINK LIKE A BILLIONAIRE Audio) by Martin S. Fridson Available on CD. Catalog number 25647 (4 CDs 70 Min each) Think Like A Billionaire: Proven Strategies from the Titans of Wealth is the first comprehensive picture of the real strategies and tactics that built the great business fortunes of our times. Packed with engaging accounts of titans like Lee Iacocca, War- FINANCIAL ren Buffett, Sam Walton, and Donald Trump, Think Like A Billionaire will show you WOMEN & MONEY principles that can increase your wealth and business acumen to the mogul level. by Suze Orman 2004 (Nightingale-Conant Corp.) Suze Orman investigates the complicated, dysfunctional relationship women have Available on CD. Catalog number 25601(6 CDs 5 Hours, 10 Min.) with money in this groundbreaking new book. With her signature mix of insight, compassion, and soul-deep recognition, she equips women with the financial knowl- FINANCIAL edge and emotional awareness to overcome the blocks that have kept them from THINK LIKE A BILLIONAIRE making more out of the money they make. 2007 (Random House) by Donald Trump Available on CD. Catalog number 25693 (5 CDs 70 Min each) Trump will show you how to cut costs, decide how much risk to assume in your investments, and divide up your portfolio. He’ll also teach you how to impress any- FINANCIAL one, how to correct or criticize someone effectively, and how to know if your friends YOUR MONEY OR YOUR LIFE are loyal-everything you need to know to get ahead. And once you’ve earned your by Vicki Robin money, you’ve got to learn to spend it well. Trump presents his consumer guide to the There's a big difference between “making a living” and making a life. Do you spend best things in life, from wine to golf clubs to engagement rings. Check out the bil- more than you earn? Does making a living feel more like making a dying? Do you lionaire lifestyle-how they shop and what they buy. Even if you’re not superwealthy, dislike your job but can't afford to leave it? Is money fragmenting your time, your you can afford many of these luxuries. 2004 (Random House) relationships with family and friends? If so, Your Money or Your Life is for you. Available on CD. Catalog number 25676 (5 CDs 70 Min each) 2009 (Sounds True) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25762(2 CDs 70 Min each) FINANCIAL THE TOTAL MONEY MAKEOVER by Dave Ramsey FUTURE Okay, folks, do you want to turn those fat and flabby expenses into a well-toned bud- get? Do you want to transform your sad and skinny little bank account into a bulked- FINANCIAL up cash machine? Then get with the program, people. There's one sure way to whip LEAN THINKING your finances into shape, and that's with The Total Money Makeover. It's the sim- by Daniel T. Jones, James P. Womack plest, most straightforward game plan for completely making over your money hab- An insightful look at the hottest new business trend from the authors of The Machine its. And it's based on results, not pie-in-the-sky fantasies. Where Financial Peace That Changed The World. Lean Thinking extends those ideas to provide a rallying gave you the solid saving and investing principles, this book puts those principles cry for today’s corporate leaders. It is a new way of thinking, being, and doing for the into practice. You'll be exercising your financial strength every day and quickly free- serious manager, one that will change the world. ing yourself of worry, stress and debt. And that's a beautiful feeling. 2003 (Thomas 2006 (Simon & Schuster) Nelson Publishers) Available on CD. Catalog number 25809 (4 CDs 65 Min each) Available on CD. Catalog number 25700 (3 CDs 75 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 57 FUTURE COMMUNICATION FUTURE COMMUNICATION THE GREAT DEPRESSION AHEAD (THE GREAT CRASH 50 WAYS TO CREATE GREAT RELATIONSHIPS OF 2010) by Steve Chandler by Harry S. Dent In relationships, there are two kinds of people: reactors and creators. If you want The first and last economic depression that you will experience in your lifetime is stronger personal and professional connections--the keys to a happy, successful life-- just ahead. The years 2009 and 2010 will be the initial end of prosperity in almost you need to stop responding to other people's shortcomings and start forming the every market, ushering in a downturn like most of us have not experienced before. relationships you want for yourself. Relationship guru Steve Chandler offers more of Renowned economic forecaster Harry S. Dent, Jr. has developed analytical tech- the warm, witty, practical advise he's famous for--proven tips, strategies, and insights niques that allow him to predict the impact of economic trends. 2009 (Simon & that can help you build and maintain loyal, meaningful relationships. You'll learn Schuster) how to shift your energy from taking to giving, how to use innovation and imagina- Available on CD. Catalog number 25810 (5 CDs 75 Min each) tion, how to be a creative listener instead of a passive listener, and much more. Available On Demand on the TRL Audiobooks app. 2000 (HighBridge Audio) Available on CD. Catalog number 30549 (2 CDs 75 Min. each) FUTURE Available On Demand on the TRL Audiobooks app. HOT, FLAT, AND CROWDED by Thomas L. Friedman COMMUNICATION Thomas L. Friedman’s no. 1 best-seller The World Is Flat has helped millions of 52 WAYS TO POWERFUL EMAIL readers to see globalization in a new way. Now Friedman brings a fresh outlook to by Regis J. Smolko the crises of destabilizing climate change and rising competition for energy—both of Being able to communicate by e-mail is a critical business skill. Yet, far too few which could poison our world if we do not act quickly and collectively. His argument employees and managers understand the intricacies, sensitivities, and how-tos sur- speaks to all of us who are concerned about the state of America in the global future. rounding this powerful medium. In this program, business trainer Regis Smolko 2008 (MacMillan Audio) shares workplace-tested tips and techniques to help you communicate clearly by e- Available On Demand on the TRL Audiobooks app. mail and elicit the desired response from your e-mail audience. E-mail and the Inter- FINANCIAL net have sped up communication and created new expectations of everyone at work. Find out what you need to know to make a positive impression each time you hit THE WAY WE’LL BE “send” from your desktop or laptop. 2008 (Rockhurst) by John Zogby Available on CD. Catalog number 30201 (1 CD 65 Min.) In this far-reaching examination of contemporary American culture, John Zogby, one of the nation's foremost pollsters, explores who today's Americans are, identifying COMMUNICATION patterns in our social makeup that hint at the way we'll be. Companies from multina- ARE YOU LISTENING tional corporations down to family-owned small businesses can benefit from this by Marsha Sue Petrie detailed information about where we are and where we're going. (Unabridged) You will be able to manage any situation with tack and poise. Your stress will be 2008 (Tantor) reduced, confidence improved and you will even be able hear the message in conflict Available on CD. Catalog number 25813 (7 CDs 75 Min each) situations. Improve productivity and profits with enhanced Listening Skills! Even Available On Demand on the TRL Audiobooks app. when people are dull and boring, their message is important. Stop daydreaming and start listening with this powerful program! Unabridged 2009 COMMUNICATION Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION 101 SECRETS OF HIGHLY EFFECTIVE SPEAKERS THE ART OF INFLUENCE by Caryl Rae Krannich, Ph.D. by Chris Widener The techniques learned in this program form the steps any person can take to move The Art of Influence will make you think twice about everything you've ever learned from timid to confident, from confusing to intriguing, and from filling time to com- about influence. As Chris Widener’s inspiring story reveals, it’s not something you manding an audience’s attention in the quest to make an effective and memorable “do” to other people but rather something that starts with how you shape and trans- speech. 2000 (Listen & Live) form your own life. Forget about manipulation and slick fast-talking; The Art of Available on CD. Catalog number 30476 (3 CDs 60 Min. each) Influence teaches that your ability to influence others begins from within. Available On Demand on the TRL Audiobooks app. Unabridged. 2008 Available On Demand on the TRL Audiobooks app. COMMUNICATION 10 QUALITIES OF CHARISMATIC PEOPLE COMMUNICATION by Tony Alessandra, Ph.D. THE ART OF MINGLING You walk into a room and notice a small group of people having an animated conver- by Jean Martinet sation. You’re attracted to their energy, so you join them. But when one fellow turns Does the idea of going to a large party make your mouth go dry? Are you more com- to talk with someone else, the original group drifts apart, while that man quickly fortable on Facebook than face-to-face? You're not alone: Ninety percent of the becomes the center of another high-energy discussion. What is it about this man that world suffers from minglephobia. Jeanne Martinet has developed a cure-a sure-fire attracts others so readily? Charisma! 2000 (Simon & Schuster) system for overcoming fears and having a great time at any type of business or social Available on CD. Catalog number 30536 (2 CDs 2 Hours) gathering. Filled with simple techniques, tricks, tips, lines and maneuvers, and illus- COMMUNICATION trated with entertaining examples, The Art of Mingling teaches you: * Basic survival strategies for the Truly Terrified * Opening lines and gambits that really work * THE 10 QUALITIES OF CHARISMATIC PEOPLE Tools and rules for keeping the conversation going in the right direction * The all- by Tony Alessandra, Ph.D. important etiquette of escape * Faux pas recovery techniques * How to avoid the Tony Alessandra offers a complete how-to guide to accessing and developing the dumb use of smartphones * The secret to being a good listener * The right way to fol- kind of powerful personal magnetism that will draw people to you, make them feel low up online * and much, much more!©2015 comfortable with you, and compel them to help you achieve your personal goals. Available On Demand on the TRL Audiobooks app. 2000 (Nightingale-Conant) Workbook available upon request. COMMUNICATION Available on CD. Catalog number 30540 (7 CDs 7 Hours) ART OF PUBLIC SPEAKING COMMUNICATION by Dale Carnegie 25 WAYS TO WIN WITH PEOPLE The best way to become a confident, effective public speaker, according to the by John C. Maxwell authors of this landmark book, is simply to do it. Practice, practice, practice. And If you've read John Maxwell's best-selling Winning with People, then now you're while you're at it, assume the positive. Have something to say. Forget the self. Cast ready for some specific action steps to build on the knowledge you gained. 25 Ways out fear. Be absorbed by your subject. And most importantly, expect success. “If you to Win With People has just what you need! This program is ideal for any leader, believe you will fail,” they write, “there is hope for you. You will.” Dale Carnegie, a salesperson, parent, or volunteer who wants a quick refresher course on interpersonal pioneer in public speaking and personality development, gained fame by teaching relationships. 2005 (Thomas Nelson Publisher) others how to become successful. His book How to Win Friends and Influence Peo- Available on CD. Catalog number 30580 (2 CDs 2 Hours) ple (1936) has sold more than 10 million copies. He also founded the Dale Carnegie Institute for Effective Speaking and Human Relations, with branches all over the FUTURE world. Unabridged 2013 THE 5 ESSENTIAL PEOPLE SKILLS Available On Demand on the TRL Audiobooks app. by Dale Carnegie Training Have you ever walked away from a conversation full of doubts and insecurities? Do COMMUNICATION you feel as if you've lost a little ground after every staff meeting? Most of us are ASSERTIVE COMMUNICATION SKILLS either too passive or too aggressive in our business life, and we end up never getting FOR PROFESSIONALS the support, recognition, or respect that we so desire. But this 12-session solution- by Carol Price packed program is about to change all that. Once you know and can readily employ Learn how to handle your communication challenges with confidence, openness and these powerful skills, you will be well on your way to a new level of professional and competence. 1994 (CareerTrack) personal achievement. 2006 (Nightingale-Conant) Workbook available upon request. Available on CD. Catalog number 30492 (6 CDs 55 Min. each) Available on CD. Catalog number 30475(4 CDs 52 Min. each)

58 Audio CDs and On Demand 2018 Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION THE ASSERTIVE WAY COMMUNICATE WITH CONFIDENCE by Deidre Dutcher by Tom Kirby Assertiveness, not aggressiveness, is the key to getting heard, earning respect, and Join this live class session as three speakers try some techniques to improve their being recognized and rewarded for your strengths. Assertiveness is speaking up for ability to communicate with groups of people. 1983 (Listen & Learn) yourself while being fair and respectful to others. And it’s about effective, honest, Available on CD. Catalog number 30477 (1 CD 60 Min.) straightforward communication. 2008 (Rockhurst) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30098 (6 CDs 5 Hours) FINANCIAL COMMUNICATION COMMUNICATE WITH CONFIDENCE THE BIOLOGY OF EMPOWERMENT Communicate your way to the top!Communication is the basic business act. Nothing by Lee Pulos, Ph.D., ABPP happens to move a project, partnership, sale, deal, or relationship forward without In The Biology of Empowerment, Dr. Lee Pulos distills decades of research in the communication. Your career success and your business and personal relationships are fields of human physiology and quantum physics into an extraordinary set of tools the result of all your interaction and communication stacked end to end. Communi- that will enable you to quickly identify and then change - at the conscious, subcon- cate across gender lines to deliver a clear message while accommodating the opposite scious, AND cellular level - the belief patterns that are holding you back from gender’s communication style. Abridged 2010 growth, change, and total personal success. 2005 (Nightingale Conant) Available On Demand on the TRL Audiobooks app. *Warning: CDs 6-8 are using Meditation Techniques. Do Not Use While Driving! COMMUNICATION Workbook required. Available on CD. Catalog number 30567 (8 CDs 8.5 Hours) COMMUNICATE WITH CONFIDENCE, CREDIBILITY AND INFLUENCE COMMUNICATION by Pamela Jett BUILDING RELATIONSHIPS As a professional woman, you want others to see you as a strong, competent, take- by Casey McNeal, Ph.D charge individual. But if your communication style is peppered with weak phrases, This program will help you a achieve a higher level of self-confidence, greater per- submissive gestures and passive body language, you may be unknowingly hampering sonal comfort and more overall happiness. What’s more, your interpersonal skills- your chances to be taken seriously and advance in your career. In this remarkable your people skills - can have the greatest influence on your ability to succeed in your audio program, you’ll discover exactly how to deliver your message clearly and per- career, relationships and life! 2004 (National Seminars Group) suasively, no matter who you’re talking to or what the subject matter is. 2008 Available on CD. Catalog number 30569 (6 CDs 50 Min. each) (Rockhurst University) Available on CD. Catalog number 30212(6 CDs 6 Hours) COMMUNICATION COMMUNICATION BRAG! COMMUNICATING FOR RESULTS by Peggy Klaus by SkillPath Brag! is a whip smart tool kit--one that tampers with our beliefs about humility by Do your emotions sometimes overwhelm you in your dealings with other people? defining bragging as an act of authenticity. Peggy Klaus, a Fortune 500 communica- Have you ever found it a challenge to think of exactly the right words to say in a tion coach, sharpened her strategies in Hollywood, “the bragging capitol of the moment of crisis? Does speaking up for yourself frighten you? Is a lack of confi- world,” where she learned the art of tooting your horn, without blowing it. “To brag dence keeping you from getting what you want out of life? When you master the is to talk about your best self with pride and passion in a conversational manner.” amazing skills of the greatest communicators you will achieve greater success in explains Klaus. She includes a snappy “Bragging Dictionary” with highly practical every area of your life. 1996 (SkillPath) techniques including instructions for the “Bragalogue,” a brief memorable elevator CD Workbook available on request. pitch and a “Brag bag,” the collection of your greatest hits with colorful details that Available on CD. Catalog number 30207(6 CDs 6 Hours) can be easily accessed. Bragging rights and responsibilities are surveyed in a variety of situations: the co-worker who takes credit, techno-bragging online, performance COMMUNICATION reviews, job interviews and working a room. Klaus peppers her points with examples COMMUNICATING WITH POISE AND POWER from her coaching sessions and seminars, sample dialogues and self-assessments. by Skillpath Although several examples may seem too studied, Klaus has much to brag about. You’ve been communicating with others since the day you were born – you should be This is a book that will change the way you think about the slippery skill of selling an expert by now. But experience may not always be the best teacher. It depends on yourself. Abridged 2004 the experiences you’ve had! That’s why it’s good to get the advice of experts. Available On Demand on the TRL Audiobooks app. In these two concise audio presentations, communication consultants Michelle Poley COMMUNICATION and Zoie Kaye share their insight into the skills and strategies you need to become both poised and powerful in all of your communications. 2007 (SkillPath) CEO COMMUNICATION SKILLS Available on CD. Catalog number 30210 (2 CDs 1.5 Hours) by John Maxwell If you want to influence, persuade, or inspire your team, clients, or a room of col- COMMUNICATION leagues, you need to be a skilled speaker. Are your communications skills up to par? COMMUNICATION MASTERY Can you think on your feet and deliver a compelling message at any moment? Learn by Tony Jeary how to deliver presentations, lead meetings, and communicate the company vision The key to being successful, and in particular, to communicating the essence of who with ease and confidence, speaking in a compelling manner that arrests attention and you are to others, is to make sure your actions deliver a consistent and compelling makes people want to follow you. Use the time-tested strategies in this audio collec- message. A message you have predetermined ahead of time will help you to achieve tion from America's leading communicators and bestselling authors to learn and your highest goals and objectives. A Perfect Message. In this compelling audio expe- practice your skills. Your words matter, as does how you carry yourself when you rience, Mr. Presentation (TM) - Tony Jeary - will give you his “insider information” speak. When you communicate your vision with passion and fire, you will move peo- on how to create your Perfect Message and how to deliver that Perfect Message with ple into action. Some people say communications skills are essential to your business every action you take. 2004 (Nightingale Conant) success, but advance skills are rarely taught in schools and universities. Now you can Workbook available on request. learn at your own pace at a time that's convenient for you, while you commute or Available on CD. Catalog number 30485 (8 CDs 50 Min. each) workout. Understand how you can become a ''leader manager'' and advance your position in the workplace. Adapted2011 COMMUNICATION Available On Demand on the TRL Audiobooks app. COMPLAINT FREE RELATIONSHIP by Will Bowen COMMUNICATION A revolutionary approach to improving every relationship in your life, Complaint COLLABORATE OR PERISH Free Relationships picks up where the internationally successful A Complaint Free by William Bratton World left off, with all-new methods to help you overcome toxic habits and build In Collaborate or Perish! former Los Angeles police chief and New York police com- strong, successful connections with others.2009 (Random House)) missioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a Available on CD. Catalog number 30645 (6 CDs 6 Hours) field-tested playbook for collaborating across the boundaries of our networked world. Available On Demand on the TRL Audiobooks app. Today, when everyone is connected, collaboration is the game changer. Agencies and COMMUNICATION firms, citizens and groups who can collaborate, Bratton and Tumin argue, will thrive in the networked world; those who can’t are doomed to perish. No one today is better CONQUERING STAGE FRIGHT AND FEAR OF PUBLIC known around the world for his ability to get citizens, governments, and industries SPEAKING working together to improve the safety of cities than William Bratton. At Harvard, by David R. Portney Zachary Tumin has led senior executives from government and industry in executive This in-depth and exciting interview with expert speaker and in-demand presenter sessions and classrooms for over a decade, burnishing a global reputation for insight David Portney reveals practical tools, tips, and techniques to conquer your stage fright and leadership. Together, Bratton and Tumin draw on in-depth accounts from Fortune or fear of public speaking forever. Don't let stage fright hold you back one more day, 100 giants such as Alcoa, Wells Fargo, and Toyota; from masters of collaboration in now you can overcome America's number-one fear: public speaking. You already know education, social work, and the military; and from Bratton’s own storied you can super-charge your career or business by speaking - so don't delay, get over your career.Unabridged 2012 stage fright and fear of public speaking right now! Unabridged 2007 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 59 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION CONNECT DEALING WITH DIFFICULT PEOPLE by Keith Harrell by Dianna Booher Harrell’s thought-provoking, practical, and energizing follow-up to his successful Dealing with difficult people is a dilemma whether dropping off kids at day-care, dis- “Attitude Is Everything” explores the seven core competencies needed to master the cussing a colleague’s late report, or declining a dinner invitation. The difficulty may art of connecting to heighten productivity and to maximize both personal and profes- be conflicting goals or just someone’s lousy disposition. Master techniques to handle sional success. 2007 (Tantor) these difficult types: the hostile over-reactor, the complainer, the perpetual gossip, the Available on CD. Catalog number 30583(7 CDs 70 Min. each) super-agreeable, the know-it-all, the helpless, the staller, the worrier. Learn to Available On Demand on the TRL Audiobooks app. Identify why these personality types act or react as they do, Master coping techniques to prevent difficult people from sabotaging your success, Phrase comments to these COMMUNICATION types to minimize their destructive behaviors and move them to more acceptable atti- CONVERSATION POWER tudes and actions and Decrease your own stress by having the necessary coping tools by James K. Van Fleet at the tip of your tongue. Unabridged.2008 Learn the key action steps for taking true power and control in any conversation, Available On Demand on the TRL Audiobooks app. business or personal. Find surefire ways to strike up a conversation with anyone, make lasting friendships from initial meetings, negotiate the services you need from COMMUNICATION anyone, and enhance crucial communication lines between employees, colleagues, DEALING WITH DIFFERENT, DIVERSE (& DIFFICULT) vendors, and supervisors. 1992 (Nightingale-Conant Corp.) Workbook available upon request. PEOPLE Available on CD. Catalog number 30443 (6 CDs 7 Hours) by Barbara Braunstein What's the matter with people anyway? Just why are they so difficult to get along COMMUNICATION with? In this fun-filled and fast-paced program, Barbara Braunstein shows you that COPING WITH DIFFICULT PEOPLE most people are more different than they are difficult, and that they don't intention- ally set out to make your life miserable! She identifies all the different people you by Robert M. Bramson, Ph.D. work with and live with, and then shows you exactly how to motivate them and get Identify difficult types and master the step by step procedures that will neutralize any results with them, even the truly difficult ones. 2001 (SkillPath) negative or hostile encounter. Understand your own style of thinking and how it CD Workbook available on request. affects your ability to deal with each type. Based on fourteen years of research and Available on CD. Catalog number 30208 (6 CDs 6 Hours) observation, Dr. bramson’s proven-effective techniques are guaranteed to help you right the balance and take charge of your life. 1986 Abridged. (Simon & Schuster) COMMUNICATION Available on CD. Catalog number 30618 (3 CDs, 4 hours) DIFFICULT CONVERSATIONS Available On Demand on the TRL Audiobooks app. by Douglas Stone, Bruce Patton, Sheila Heen COMMUNICATION Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get THE COWARD’S GUIDE TO CONFLICT ready, how to start the conversations in ways that reduce defensiveness, and how to by Tim Ursiny, Ph.D. keep the conversation on a constructive track regardless of how the other person You're not the only one out there who hates conflict. There are people in our lives responds. Whether you're dealing with your baby-sitter or biggest client, your boss or who cause us frustration and anger every day. If you're like the rest of us, you'll avoid your brother-in-law, Difficult Conversations can help. 1999 (Random House) them at all costs. Success coach Dr. Tim Ursiny shows us that, yes, conflict can be a Available on CD. Catalog number 30499 (5 CDs 70 Min. each) good thing, and facing up to it can lead to fantastic results! With an open, step-by- Available On Demand on the TRL Audiobooks app. step approach, he shows you how to prepare, maintain your integrity and work COMMUNICATION toward resolution. 2003 (Listen & Live) Available on CD. Catalog number 30534 (3 CDs 65 Min. each) EATS, SHOOTS AND LEAVES by Lynn Truss COMMUNICATION In 2002, Lynne Truss presented Cutting A Dash, a well received BBC Radio 4 series CRUCIAL CONFRONTATIONS about punctuation which led to the writing of the U.K. number-one best-seller pre- by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler sented here. Lynne Truss, dares to say in her delightfully urbane, witty and very Crucial Confrontations teaches skills to increase confidence in facing tough issues. English way, that it is time to look at our commas and semicolons and see them as the The authors provide readers with the tools they need to resolve controversial and wonderful and necessary things they are! 2004 (Penguin Audio) complex issues at the office and in the home. Whether it’s reprimanding a teenager Available on CD. Catalog number 30129 (1 CD 70 Min.) for breaking a curfew or asking the boss about a promised raise, you will learn the COMMUNICATION hands-on skills to resolve the touchiest issues. 2005 (McGraw-Hill Audio) Available on CD. Catalog number 30568(4 CDs 65 Min. each) EFFECTIVE BUSINESS WRITING FOR SUCCESS by Jane Smith COMMUNICATION This exciting new audio book package includes several components that will help CRUCIAL CONVERSATIONS you to create better documents: an audio CD packed with information on business by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler writing; a booklet summarizing key points; downloads which include model docu- Crucial Conversations gives people the tools to handle life’s most difficult and ments, exercises and a bonus track on writing the minutes of meetings. Effective important conversations. It offers listeners a proven seven-point strategy for achiev- Business Writing for Success will give you the skills to make a positive impact - no ing their goals in all those emotionally, psychologically, or legally charged situations matter what you are writing. Unabridged. 2011 that can arise in their professional and personal lives. 2003 (McGraw-Hill Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30510 (4 CDs 4 Hours) COMMUNICATION COMMUNICATION EFFECTIVE COMMUNICATION SKILLS CRYSTAL CLEAR COMMUNICATION by Marjorie Brody by Dr. Gary S. Goodman This fascinating program will help you create healthy discourse on any topic. It will In today’s high-demand professional world and in our fight-for-attention personal also give you tools that will make you an effective communicator with people from lives, crystal clear communication is paramount. With this program, you’ll have the all walks of life. Put the power of communication to work for you today. Unabridged. tools, the techniques, and, just as importantly, the unflinching confidence to influence Available On Demand on the TRL Audiobooks app. your readers and listeners decisively — both at work and at home. Use it at work to command attention, to lead your team, to drive your point home. Or at home, use COMMUNICATION effective communication to strengthen your marriage, improve your friendships, and EIGHT WAYS TO WIN WITH PEOPLE simply become a better parent. Through this program, you’ll have the answers. How by John Maxwell to begin with a crystal clear mind. How to quiet your thoughts. How to be level- Most people can trace their successes and failures to the people in their lives. Learn headed and dispassionate. How to size up your audience. How to think through what how to make people feel like a million bucks by understanding the five levels of rela- you want to convey. How to avoid procrastination. 2012 (Nightingale-Conant) tionship, the 25 people principles, and creating an eight-point action plan. Workbook available upon request. Unabridged.2006 Available on CD. Catalog number 30620 (6 CDs & Writable PDF Workbook, 4.5 Available On Demand on the TRL Audiobooks app. hours) COMMUNICATION COMMUNICATION EVERYONE COMMUNICATES FEW CONNECT DEALING WITH CONFLICT AND CONFRONTATION by John C. Maxwell by CareerTrack The world's most respected leadership expert gives five principles and five practices Conflicts are inevitable. Anger, grudges, hurt, and blame are not. In fact, most of your for breaking the invisible barrier to leadership and personal success. You have a good conflicts can be resolved fairly easily, and you can do it in a way that actually benefits idea but can't convince your peers of its merit. You crafted a groundbreaking strategy, everyone involved. This insight-packed program will show you how. You'll learn psy- but the team trudges on in the same old way. Certain people move forward in their chologically sound techniques proven to work on a variety of conflicts... even in situa- career while you seem to be stuck. If this describes you or someone you know, the tions charged with potentially destructive behavior such as temper tantrums, tensions, problem is not the quality of what you have to offer. The problem is how you connect anxiety, fear, one-upmanship, and flat-out lying. 2005 (CareerTrack) with people to create the results you desire.2010 (Thomas Nelson) Available on CD. Catalog number 30097 (4 CDs 60 Min. each) Available on CD. Catalog number 30146 (3 CDs 3 Hours)

60 Audio CDs and On Demand 2018 Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION FIERCE CONVERSATIONS HOW FULL IS YOUR BUCKET? by Susan Scott by Tom Rath and Donald O. Clifton, Ph.D Susan Scott trains clients in the art of fierce conversations, empowering them to How Full Is Your Bucket? reveals how even the briefest interactions affect your rela- achieve exceptional results through transforming dialogue. Success hinges on engag- tionships, productivity, health, and longevity. Organized around a simple metaphor of ing people in ways that interrogate reality, provoke learning, tackle tough challenges, a dipper and a bucket, and grounded in 50 years of research, this audiobook will tap our deepest aspirations, and enrich relationships. Fierce Conversations takes you show you how to greatly increase the positive moments in your work and your life step-by-step through your first fierce conversation -- with yourself -- and on to the while reducing the negative. Filled with discoveries, powerful strategies, and engag- most challenging and important conversations facing you. 2002 (Simon & Schus- ing stories, How Full Is Your Bucket? is sure to inspire lasting changes and has all the ter) makings of a timeless classic. 2004 (Simon & Schuster) Available on CD. Catalog number 30101 (5 CDs 60 Min. each) Available on CD. Catalog number 30577 (2 CDs 60 Min. each) COMMUNICATION THE FINE ART OF SMALL TALK COMMUNICATION by Debra Fine HOW TO BE A PEOPLE MAGNET Once you master the fine art of small talk, you can enjoy parties, business functions by Leil Lowndes and other networking events, all without ever again feeling uncomfortable, awkward This program gives you the key to spreading sunshine wherever you go, leaving peo- or tongue tied. 1996 (CareerTrack) ple smiling in your wake, and wishing they were with you-for a day, for a date, for a Available on CD. Catalog number 30544 (2 CDs 2 Hours) lifetime. 2001 (Listen & Live) Available on CD. Catalog number 30495 (3 CDs 3.5 Hours) COMMUNICATION Available On Demand on the TRL Audiobooks app. THE FIVE LOVE LANGUAGES by Dr. Gary Chapman COMMUNICATION Dr. Gary Chapman identifies five basic languages of love and then guides couples HOW TO CHANGE ANYBODY towards a better understanding of their unique languages of love. Learn to speak and by David Lieberman understand your mate's love language, and in no time you will be able to effectively This program gives you the psychological tools to reshape and remake anyone into love and truly feel loved in return. Skillful communication is within your grasp! the person you want them to be. 2005 (Audio Renaissance) 2005 (Oasis Audio) Available on CD. Catalog number 30566 (3 CDs 60 Min. each) Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30563 (4 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION HOW TO COMMUNICATE LIKE A PRO THE FRED FACTOR by Nido Qubein by Mark Sanborn Between business people, in group discussions, and in private conversations, com- In this powerful audiobook, The Fred Factor, motivational speaker Mark Sanborn munication means everything. Nido Qubein, consultant to the nation's top corpora- recounts the true story of Fred, the mail carrier who passionately loves his job and tions, shares his techniques for successful communication in person, on paper, and on who genuinely cares about the people he serves. Because of that he is constantly the podium. Your power to influence the lives of others in the world around you is as going the extra mile handling the mail. By following these principles, and by learning great as your ability to communicate. At home or at work, today's great communica- from and teaching other “Freds”, you too, can excel in your career and make your life tors have more impact than ever before. This powerful program is guaranteed to extraordinary. 2004 (Random House) teach you how to communicate effectively in person, on paper, and on the podium. Available on CD. Catalog number 30585 (2 CDs 75 Min. each) Unabridged 2005 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

COMMUNICATION COMMUNICATION THE GOLDEN RULE OF SCHMOOZING HOW TO DELIVER EFFECTIVE PERSUASIVE by Aye Jaye, Read by Penn Jillette Discover the tools to developing happier, healthier relationships with your family, PRESENTATIONS friends, co-workers, customers, and even people you just met! 1998 (Listen and by Gail Cohen Live Audio, Inc.) In business and in life, your ability to present ideas in a clear, organized, and pur- Available on CD. Catalog number 30398 (3 CDs 60 Min. each) poseful way may be the greatest tool you will ever have. You will get everything you Available On Demand on the TRL Audiobooks app. need to prepare and deliver a persuasive presentation with skill and confidence. 2006 (National Seminars Group) COMMUNICATION Available on CD. Catalog number 30483 (3 CDs 70 Min. each) GOOD IN A ROOM by Stephanie Palmer COMMUNICATION Business consultant and former MGM director of creative affairs Stephanie Palmer HOW TO GAIN POWER AND INFLUENCE WITH PEOPLE reveals the techniques used by Hollywood's top writers, producers, and directors to by Tony Alessandra get financing for their projects and explains how you can apply these techniques to be Dr. Tony Alessandra's research revealed some specific qualities that all powerful and more successful in your own high-stakes meetings. As Palmer has found, the strate- influential people demonstrate. I used this research to create this system to help peo- gies used to sell yourself and your ideas in Hollywood not only work in other busi- ple like you strengthen their Power and Influence muscles. By applying this program nesses, they often work better. Unabridged. 2008 (Tantor) you will gain far more respect than the average person does, be admired and adored, Available on CD. Catalog number 30209 (6 CDs 65 Min. each) exude self-confidence, appear extremely powerful without being intimidating, and Available On Demand on the TRL Audiobooks app. easily get what you want because people will instinctively want to help you. COMMUNICATION Unabridged 1993 GOODBYE TO SHY Available On Demand on the TRL Audiobooks app. by Leil Lowndes As a renowned speaker on interpersonal relationships, Leil Lowndes is most often COMMUNICATION asked about shyness and how to get over it. 'Goodbye to Shy' is her direct response, HOW TO GET YOUR POINT ACROSS IN 30 SECONDS OR with 100 easy-to-follow techniques gleaned from clinical studies, research, and LESS Lowndes' own experience. Her refreshingly practical system is filled with 'do it now' by Milo O. Frank tips to help you deal with social situations, sweaty palms, voice control, and overall An invaluable training tool for both business people and professionals. You will be self-confidence.2006 (Listen & Live) amazed at your enhanced effectiveness when you discover how to use the 30 second Available on CD. Catalog number 30387 (3 CDs 70 Min. each) message to get exactly what you want.1999 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30413 (1 CD 45 Min.) Available On Demand on the TRL Audiobooks app. COMMUNICATION THE HAMSTER REVOLUTION COMMUNICATION by Leil Lowndes HOW TO HANDLE DIFFICULT PEOPLE Written in parable form, The Hamster Revolution tells the story of Harold, an HR Director who has fallen victim to the dreaded clutches of info-glut. Paralyzed by a by Joe Gilliam deluge of electronic data and e-mail, his days fill with repetitive and fruitless action. Get more positive results from people than you ever thought possible. There's at least In a Kafkaesque twist, he actually turns into a hamster running on a wheel, though one in every job or business — that person whose sole purpose seems to be to make he’s too busy to even notice. Happily, Harold meets the info-coach who recognizes your life miserable. You don't have to fall victim to these people. Learn to deal effec- his ailment and teaches him a few effective lessons about managing e-mail—key to tively with difficult people and tough situations through the powerful, effective prin- which is developing higher quality while getting rid of all that’s unnecessary. 2007 ciples taught in this series. 2003 (Rockhurst University) (MacMillan Audio) CD Workbook available on request. Available on CD. Catalog number 30203 (3 CDs 3.5 Hours) Available on CD. Catalog number 30211 (6 CDs 4.5 Hours)

Audio CDs and On Demand 2018 Audiobooks 61 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION HOW TO INSTANTLY CONNECT WITH ANYONE I CAN READ YOU LIKE A BOOK by Leil Lowndes by Gregory Hartley and Maryann Karinch You know who they are. They're the people who, regardless of money, education, This program gives you the fastest, most efficient method to read body language. In looks, or personality, make an impression wherever they go. They are master com- any kind of face-to-face competition, first encounters or daily encounters, and even municators, and everyone enjoys talking to them. How To Instantly Connect With watching the news, you will spot the messages and emotions that people are really Anyone; shows you how to be one of those lucky few, so you, too, can meet new peo- sending whether they know it or not. As a bonus, you will learn how to use your own ple and converse with confidence; be credible and charismatic in every social and face and body to your advantage, whether you are trying to evade a difficult question, business situation; make friends and important contacts wherever you go; and com- handle a sensitive situation, or just playing poker! 2007 (Listen & Live) mand the respect of everyone you meet. 2009 (Listen & Live) Available on CD. Catalog number 30602 (3 CDs 3 Hours) Available on CD. Catalog number 30394 (3 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION I HATE PEOPLE HOW TO MAKE PEOPLE LIKE YOU IN 90 SECONDS OR by Jonathan Littman & Marc Hershon LESS Whether your company has 10 employees or 10,000, you must grapple with people by Nicholas Boothman you can't stand in the office. Luckily Jonathan Littman and Marc Hershon have writ- Nicholas introduces a revolutionary approach to face-to-face communications that ten I Hate People!, a smart, counter-intuitive, and irreverent turn on the classic work- will allow anyone to succeed at making meaningful, and immediate connections. place self-help book that will show you how to identify the Ten Least Wanted — the 2001 (Listen & Live) people you hate — while revealing the strategies to neutralize them. Unabridged. Available on CD. Catalog number 30550 (3 CDs 70 Min. each) 2010 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30611 (6 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. COMMUNICATION HOW TO READ A PERSON LIKE A BOOK COMMUNICATION by Gerard Nierenberg INFLUENCER Enrich your knowledge of body language, sharpen your negotiating skills and gain by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler command of business and social situations. 1985 (Warner Audio Publishing) Whether you're a CEO, a parent, or merely a person who wants to make a difference, Available On Demand on the TRL Audiobooks app. you probably wish you had more influence with the people in your life. This thought- provoking audio combines the remarkable insights of behavioral scientists and busi- COMMUNICATION ness leaders with the astonishing stories of high-powered influencers from all walks HOW TO SELL YOURSELF of life. You'll be taught each and every step of the influence process—including by Arch Lustberg robust strategies for making change inevitable in your personal life, your business, and your world.The sky is the limit...for an Influencer. 2007 (High Bridge) This audiobook explains in clear, simple, easy-to-understand, common sense terms the skills you need to develop to get your message across in any speaking situation. Available on CD. Catalog number 30584 (7 CDs 70 Min. each) The secret of winning communication is “likeability”. This audiobook is about how Available On Demand on the TRL Audiobooks app. to use your mind, your face, your body, and your voice to win, because in the end likeability wins. 2002 (Listen & Live) COMMUNICATION Available on CD. Catalog number 30607 (3 CDs 70 Min. each) INSTANT RAPPORT Available On Demand on the TRL Audiobooks app. by Michael Brooks Instant Rapport allows you to forge an immediate bond with anyone, anywhere. COMMUNICATION Learn how to improve social relationships and win new clients! 1994 (Simon & HOW TO SPOT A LIAR Schuster) by Gregory Hartley and Maryann Karinch Available on CD. Catalog number 30562 (1 CD 60 Min.) What if you could tell someone was lying, just by listening to them, and observing their action and behavior? How to Spot a Liar is the first book that gives you the tools COMMUNICATION to figure out what's really going on: to gain the upper hand in salary negotiation, IT’S THE WAY YOU SAY IT move a prospective client toward the outcome you desire, and find out why you need by Carole A. Fleming to end a business or personal relationship. 2005 (Listen & Live) The best, most direct way to convey your intelligence, expertise, professionalism, Available on CD. Catalog number 30601 (3 CDs 3 Hours) and personality to other people is through talking to them. But most people have no Available On Demand on the TRL Audiobooks app. idea what they sound like. And even if they do, they don’t think they can change it. It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and COMMUNICATION taking control of how you communicate with others. An entire section of the book HOW TO START A CONVERSATION focuses on communication issues in the workplace—interviews, presentations, voice by Don Gabor mail, and more. Dr. Fleming puts a human face on her advice through vivid before- Meet people anytime anywhere, discover new ways to break the ice, overcome shy- and-after stories of forty men and women who came to her for help. Unabridged. ness and increase self confidence. 1985 (Warner Audio Publishing) 2013 Available on CD. Catalog number 30554 (1 CD 40 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION JUST LISTEN HOW TO TALK TO ANYONE by Mark Goulston by Leil Lowndes The first make-or-break step in persuading anyone to do any thing is getting them to How To Talk To Anyone is brimming with helpful hints, tips, and ideas for approach- hear you out. Whether the person is a harried colleague, a stressed-out client, or an ing, attracting and communicating with just about anyone. Whether you're a shy guy or insecure spouse, things will go from bad to worse if you can't break through emo- gal or you're just looking for ways to improve your social skills. 2004 (Listen & Live) tional barricades. Drawing on his experience as a psychiatrist, business consultant, Available on CD. Catalog number 30395 (3 CDs 70 Min. each) and coach, and backed by the latest scientific research, author Mark Goulston shares Available On Demand on the TRL Audiobooks app. simple but powerful techniques readers can use to really get through to people-- whether they're coworkers, friends, strangers, or enemies. Getting through is a fine COMMUNICATION art but a critical one. With the help of this groundbreaking book readers will be able HOW TO TALK TO ANYONE, ANYTIME, ANYWHERE... to turn the “impossible” and “unreachable” people in their lives into allies, devoted by Larry King customers, loyal colleagues, and lifetime friends. 2009 Unabridged. (Hachette Larry King will share his secrets for striking up a lively conversation with anyone, Audio) anytime, anywhere. He will give you dozens of practical tips to help you communi- Available on CD. Catalog number 30151 (7 CDs, 8hours) cate eloquently and persuasively in any setting. Let the master of good talk make you Available On Demand on the TRL Audiobooks app. an exceptional conversationalist! 1994 (Nightingale-Conant) Available on CD. Catalog number 30541 (2 CDs 45 Min. each) COMMUNICATION THE LANGUAGE OF TRUST COMMUNICATION by Michael Maslansky HOW TO WIN FRIENDS AND INFLUENCE PEOPLE To engage today’s consumer, a new language of trust is needed. In this groundbreak- by Dale Carnegie ing audio book, you’ll learn what words to use, what words to lose, and how to struc- For more than sixty years the rock-solid, time-tested advice in this book has carried ture your message to overcome skepticism and build and keep the trust of your thousands of now famous people up the ladder of success in their business and per- audience. (Unabridged) 2010 (Oasis Audio) sonal lives. Unabridged1998 Available on CD. Catalog number 30145 (6 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

62 Audio CDs and On Demand 2018 Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION LEARNING TO LISTEN MARS AND VENUS IN THE WORKPLACE Skillpath Publications by John Gray Listening is so basic we take it for granted, and most of us think of ourselves as better Mars and Venus in the Workplace analyzes the differences in the ways men and listeners than we really are. In fact, listening may be one of our least developed skills, women communicate, solve problems, react to stress, earn respect, promote them- even though it’s the number one component of our psychological well being.2007 selves, experience emotional support, minimize conflict, score points, view sex, and (Skill path Publications) ask for what they want. By showing the many ways men and women misunderstand Workbook available on request. and misinterpret each other in the workplace, John Gray offers practical advice on Available on CD. Catalog number 30120 (6CDs 4.5 Hours) reducing unnecessary conflict and frustration. Filled with his trademark communica- tions charts and practical advice on everyday office issues, Mars and Venus In The COMMUNICATION Workplace will enable readers to achieve their goals and to make the workplace a source of fulfillment.©2001 LISTENING: THE FORGOTTEN SKILL Available On Demand on the TRL Audiobooks app. by Madelyn Burley-Allen COMMUNICATION A proven program for turning effective listening into a powerful business tool! Man- agers and other employees spend more than 40 percent of their time listening to other NEVER BE LIED TO AGAIN people but often do it so poorly that the result is misunderstood instructions, misdi- by David J. Lieberman, Ph.D. rected projects, and erroneous actions—millions of dollars’ worth of mistakes just Tired of being taken advantage of? Wasting time in dead-end relationships? Learn because most people don’t know how to listen. In this new edition of her classic how to get the truth in 5 minutes or less in any conversation or situation. 1998 guide to the art of effective listening, Madelyn Burley-Allen shows you how to (Simon & Schuster) acquire active, productive listening skills and put them to work for you—profession- Available on CD. Catalog number 30579 (2 CDs 45 Min. each) ally, socially, and personally. Unabridged 2007 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30150(6 CDs 70 Min. each) COMMUNICATION Available On Demand on the TRL Audiobooks app. THE NO COMPLAINING RULE by 28Jon Gordon COMMUNICATION Jon Gordon once again shares an inspiring and enlightening story that reveals a pow- LITTLE BLACK BOOK OF CONNECTIONS erful way to tackle the biggest problem in business and life—the negativity that costs by Jeffrey Gitomer organizations billions of dollars and impacts the morale, productivity, and health of In Jeffrey Gitomer's Little Black Book of Connections you will find secrets uncov- individuals and teams. The No Complaining Rule shares powerful principles and an ered, myths dispelled, and hundreds of ways to interact, connect, and score. You'll actionable plan to win the battle against individual and organizational negativity. learn things like where to network for the best results, how to make the initial con- When you implement the no complaining rule, you'll spend less time and energy on nection, how to capture the opportunity, and how to follow up so that you capitalize problems and more time focused on solutions. Unabridged. 2008 (Hachette Audio) on the connections that you make. Unabridged 2007 (Simon & Schuster) Available on CD. Catalog number 30609 (2 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30597 (4 CDs 4 Hours) Available On Demand on the TRL Audiobooks app. COMMUNICATION THE NON-VERBAL COMMUNICATOR COMMUNICATION According to recent studies, your nonverbal signals communicate more powerfully LITTLE GREEN BOOK OF GETTING YOUR WAY than your words. What do your body language, clothing choice, and vocal intonation by Jeffrey Gitomer say about you? Knowing exactly what you want to communicate by your body lan- Jeffrey Gitomer's Little Green Book of Getting Your Way digs deep into the 9.5 ele- guage can be the difference between winning the sale, getting the job, or influencing ments that make persuasion, and getting your way, happen. By breaking down the groups of people to your point of view and not. Learn from experts in communication elements, you will begin to understand, take action, become proficient, and then mas- and psychology how you can structure your communications more effectively by ter the ability to persuade. Because persuasion occurs in so many different areas of understanding the laws of approachability and the psychology of great communica- life and business, Gitomer leads you from mental readiness to the principles of get- tions. Don’t leave your communications to chance; take control of how others per- ting your way and the power that persuasion offers. He challenges you to prepare ceive you both in and out of the workplace.. Adapted. 2011 before you present, to prepare before you try to persuade. He demonstrates how to Available On Demand on the TRL Audiobooks app. change a presentation into a performance and shows how this can be done in any COMMUNICATION environment. Unabridged 2007 (Simon & Schuster) THE NON-VERBAL SECRET TO TELLING A GREAT Available on CD. Catalog number 30596 (3 CDs 4 Hours) Available On Demand on the TRL Audiobooks app. STORY by Larry Iverson COMMUNICATION Have you ever wondered why some presenters have such a strong impact on their audi- LOVE IS THE KILLER APP ence? What if there was a way you could increase your credibility when you speak? How would you like to know nonverbal strategies used by people like Oprah Winfrey, by Tim Sanders Winston Churchill, and James Earl Jones that made (or makes) them so compelling? Are you wondering what the next killer app will be? Do you want to know how you Well now you can! Starting today you can use these speaking strategies that are part of can maintain and add to your value during these rapidly changing times? Are you the art of great storytelling. Dr. Larry Iverson will guide you through proven methods wondering how the word love can even be used in the context of business? Instead of that will help you make a positive impact and be more influential in every presentation wondering, read this book and find out how to become a lovecat-a nice, smart person you make. Unabridged. 2011 who succeeds in business and in life. Nice guys don’t finish last. They rule! 2002 Available On Demand on the TRL Audiobooks app. (Random House) Available on CD. Catalog number 30542 (4 CDs 70 Min. each) COMMUNICATION ON DEATH AND DYING COMMUNICATION by Elisabeth Kubler Ross MADE TO STICK On Death And Dying examines the attitudes of the dying and the factors that contrib- ute to society’s anxiety over death. It closely looks at the five stages of death-denial by Chip Heath & Dan Heath and isolation, anger, bargaining, depression, and acceptance - and how the dying and Made to Stick is a book that will transform the way you communicate ideas. Provoc- the living deal with them. A truly remarkable program about communication, offer- ative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital ing pathways to talk with and listen to the terminally ill, and how to truly hear their principles of winning ideas–and tells us how we can apply these rules to making our fears, hopes, angers, and anxieties. 1991 (Audio Renaissance) own messages stick.2007 (Random House) Available on CD. Catalog number 30553 (4 CDs 75 Min. each) Available on CD. Catalog number 30486(7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION CD130122OUT FRONT MAKING YOUR POINT by Deborah Shames More than ever before, the business, entertainment, and political landscapes are ripe by David Bartlett for women to accomplish their goals. Women are entering law, medical, and graduate We all need to speak, write and communicate more effectively. Dave Bartlett shares schools in equal numbers to men. But it’s still a challenge to make it to the top. his decades of experience as a strategic communications consultant in an accessible, Developing excellent communication and public speaking skills gives women the easy to apply guide to help anybody--students, business people, public speakers, or ability to rise to their full potential, seize every opportunity, and realize their aspira- politicians--improve their speaking and presenting skills. The tricks are as old as tions. Whether pitching for new business, delivering a talk at a conference, raising Aristotle and as new as The Daily Show: know how to appeal to each specific audi- money for a non-profit, or communicating one-on-one with coworkers, women can ence through research and thoughtful planning, and then use appropriate content and become effective, powerful communicators when they speak with authenticity and style. Bartlett's advice is common sense backed by dozens of real-world exam- confidence.Out Front is the definitive book for every woman who wants to engage an ples.2008 (Macmillan Audio) audience and expand her influence, whatever the venue or challenge. Brilliance Available on CD. Catalog number 30487 (4 CDs 75 Min. each) Audio. Unabridged 2016 Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30623 (5 CDs, 6.5 Hours)

Audio CDs and On Demand 2018 Audiobooks 63 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION CD30582 THE PERSONALITY CODE THE POWER OF PERSUASION by Travis Bradberry by Jordan Davis A revolutionary approach to success and fulfillment-already being used by hundreds Become a believable, charismatic, positive influence on everyone in your life! of thousands of individuals and organizations-now available for the first time in an Whether you’re asking for a raise, closing a critical deal, selling colleagues on a pro- accessible, practical book. The Personality Code clearly and persuasively demon- posal or getting your children to cooperate, you’ll be amazed by your newfound per- strates how personality determines why we do what we do and how we can maximize suasive power. 2004 (Rockhurst University Continuing Education Center) our strengths, work smarter with others, and profit from better relationships in our Available on CD. Catalog number 30552 (6 CDs 4 Hours) careers. Unabridged 2007 Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION POWERSPEAK by Dorothy Leeds CD30591 PERMISSION TO SPEAK FREELY Gain poise, polish and confidence. When you talk, people will listen. PowerSpeak by Matt Kincaid shows you a practical, easy way to overcome the six major faults found in most Lead So Your People Speak FreelyCandid communication enhances innovation, speeches and presentations. Learn strategies and secrets known only to a few of ownership, engagement, and performance. The benefits of hearing questions and America’s top professional speakers so you can demonstrate the excellence in your uncertainties, good and bad ideas, and honest feedback are game-changing. Yet speeches that today’s business world demands. 2005 (Dorothy Leeds) research shows that most of the time, people never share their true thoughts with each Workbook available upon request. other—and especially not with their leaders. But what if they did? What if everyone Available on CD. Catalog number 30493 (6 CDs 6 Hours) could confidently communicate without fearing a negative response? In Permission to Speak Freely, highly acclaimed leader developers Doug Crandall and Matt Kincaid illustrate the benefits of candor, explain the inhibitors that cause it to feel unsafe, and COMMUNICATION provide tools for leaders to encourage their people and embed trust and openness into THE PRESENTATION SECRETS OF STEVE JOBS the foundation of their organizational culture. Unabridged. 2017 by Carmine Gallo Available On Demand on the TRL Audiobooks app. Whether he was introducing the latest iPad or delivering a keynote presentation, Steve Jobs electrified audiences with his incomparable style and showmanship. He COMMUNICATION didn’t just convey information in his presentations; he told a story, painted a picture, POWER LISTENING and shared a vision. With The Presentation Secrets of Steve Jobs, you can take charge by Tony Alessandra of any room, deliver your message concisely and clearly, convey the value of your Listening is just as important as speaking. Good listening draws people to you, products and services, and sell your ideas more persuasively than you ever imagined whereas poor listening causes them to drift away. This audio program offers a power- possible. Best of all, you’ll blow away the competition, turning prospects into clients ful set of tools to help you build your listening skills up to maximum effectiveness. and clients into evangelists for your brand.Steve Jobs was a hard act to follow but Don’t be the person who only thinks about what he wants to say next. Jumpstart your once you start using his techniques in your own presentations, you’ll be hard to for- way to better listening today! Adapted.2010 get. 2012Unabridged. (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30152 (4 CDs, 4 Hours)

COMMUNICATION COMMUNICATION POWER LISTENING PRESENTATION SKILLS by Tony Alessandra by Tony Alessandra Listening is just as important as speaking. Good listening draws people to you, Learn to love public speaking - and be great at it too! Many dislike it, and some dread whereas poor listening causes them to drift away. This audio program offers a power- public speaking. You take the podium and your hands clam up, your voice weakens ful set of tools to help you build your listening skills up to maximum effectiveness. and cracks, and your mind goes blank. Conquer your fear of public speaking today! Don’t be the person who only thinks about what he wants to say next. Jumpstart your With powerful presentation skills, you'll become a respected public speaker who way to better listening today! Unabridged.2010 engages and entertains audiences, time after time. Adapted 2010 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

COMMUNICATION COMMUNICATION POWER LISTENING PROPER PREPARATION CREATES A WINNING by Bernard T. Ferrari PRESENTATION Listening is harder than it looks, but it's the difference between business success and by Victoria Chorbajian failure. Nothing causes bad decisions in organizations as often as poor listening. But Being prepared properly is the key to having a winning presentation. As a leading Bernard Ferrari, adviser to some of the nation's most influential executives, believes authority on public speaking and a media trainer, Victoria will help you become more that such missteps can be avoided and that the skills and habits of good listening can effective and comfortable as a presenter. 2002 (Chorbajian Speaking Enterprises) be developed and mastered. He offers a step-by-step process that will help you Available on CD. Catalog number 30466 (1 CD 50 Min.) become an active listener, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listen- ing is hard work, not a passive activity, Good listening means asking questions, chal- COMMUNICATION lenging all assumptions, and understanding the context of every interaction, Good QUIET: The Power of Introverts In A World That Can’t listening results in a new clarity of focus, greater efficiency, and an increased likeli- Stop Talking hood of making better decisions, Good listening can be the difference between a long by Susan Cain career and a short one Unabridged.2012 At least one-third of the people we know are introverts. They are the ones who prefer Available On Demand on the TRL Audiobooks app. listening to speaking, reading to partying; who innovate and create but dislike self- promotion; who favor working on their own over brainstorming in teams. Although COMMUNICATION they are often labeled “quiet,” it is to introverts that we owe many of the great contri- THE POWER OF LISTENING butions to society--from van Gogh's sunflowers to the invention of the personal com- by Tony Alessandra puter. Passionately argued, impressively researched, and filled with indelible stories Having The Power of Listening at your fingertips is like having a hand-held high fre- of real people, Quiet shows how dramatically we undervalue introverts, and how quency radar you can pull out during meetings, client presentations, and everyday much we lose in doing so. This extraordinary book has the power to permanently office interactions so that no vital information slips through the cracks. Not only can change how we see introverts and, equally important, how introverts see themselves. you process and remember more of what anyone says, but you'll be able to tell if what 2012 Unabridged (Random House) ) they're saying is actually the truth! Do their words match their actions? Is someone ner- Available on CD. Catalog number 30095 (9 CDs 75 Min. each) vous, or are they open and calm? The Power of Listening teaches you! Available On Demand on the TRL Audiobooks app. Unabridged.2011 Available On Demand on the TRL Audiobooks app. COMMUNICATION QUIET INFLUENCE COMMUNICATION by Jennifer Kahnweiler THE POWER OF A POSITIVE NO Introverts may feel powerless in a world where extroverts seem to rule, but there’s by William Ury more than one way to have some sway. Jennifer Kahnweiler proves introverts can be The Power of a Positive No offers concrete advice and practical examples for saying highly effective influencers when, instead of trying to act like extroverts, they use their No in virtually any situation. A Positive No has the power to profoundly transform natural strengths to make a difference. Kahnweiler identifies six unique strengths of our lives by enabling us to say Yes to what counts–our own needs, values, and priori- introverts and includes a Quiet Influence Quotient (QIQ) quiz to measure how well ties. Understood this way, No is the new Yes. And the Positive No may be the most you’re using these six strengths now. Then, through questions, tools, exercises, and valuable life skill you’ll ever learn! Unabridged. 2007 (Random House) powerful real-world examples, you will increase your mastery of these strengths. Available on CD. Catalog number 30591 (6 CDs 60 Min. each) Unabridged.2013 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

64 Audio CDs and On Demand 2018 Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION READING PEOPLE RESPECTING DIVERSITY by Sanjay Burman by Anastasia Suen See what is not being shown and hear what is not being said. Did you know that a Do you face challenging situations? Human diversity encompasses all the ways that micro-gesture occurs 1/8 of a second before a word is spoken? Or how about the per- people differ from one another. Rather than avoiding these challenges, it is important son that pats you on the back while hugging you is actually uncomfortable? When to recognize that progress comes from embracing and celebrating diversity. See why you try to impress her and she smiles without showing “crows feet” around her eyes, diversity is important and learn how to respect people who are different from you. don't feel good about yourself. By looking at a desk, tell how the person reacts to This title will allow students to identify the main purpose of a text, including what pressure. Find what a person is most insecure about, and what they truly feel towards the author wants to answer, explain, or describe. Unabridged 2013 you. Reading people takes observing people. Through the exercises in the book you Available On Demand on the TRL Audiobooks app. will get more comfortable doing so, and the techniques can help you in our personal and professional life. Don't guess! Let them tell you everything! Unabridged. 2008 COMMUNICATION Available On Demand on the TRL Audiobooks app. RULES OF ENGAGEMENT COMMUNICATION by Chad Hennings READING THE WRIGHT WAY In Rules of Engagement, Chad confronts the disconnection men experience from each other and from God, sharing lessons he has learned and offering listeners a plan by Carol Ann Wright for a new approach to life that stresses crafting character and vision for one’s self, Reading the Wright Way, a proven methodology by education expert Carol Ann finding fulfillment, living with spirituality, and bonding with other men in their lives. Wright, will help you change the way you read forever. You’ll learn to acquire infor- It’s time for men to tear down the walls that separate them from one another, from mation faster and manage it better. The strategies and techniques in this program are their true selves, and from a close relationship with God.2009 (Oasis Audio) utilized by the U.S. government, leading universities, and the most successful busi- Available on CD. Catalog number 30646 (5 CDs 5 Hours) ness professionals in the world. You will restructure the way you read and enhance Available On Demand on the TRL Audiobooks app. your effectiveness in all areas of your life. 2006 (National Seminars Group) CD-ROM Workbook available on request. COMMUNICATION Available on CD. Catalog number 30144(4 CDs 50 Min. each) SAVY NETWORKER COMMUNICATION by Caryl Rae Kranich REAL INFLUENCE Here's the audiobook that reveals the key skills of savvy networkers. Rather than sit by Mark Goulston passively on the sidelines waiting for jobs and promotions, you'll develop proactive People won't put up with being “sold” anymore. If they sense they are being pushed, strategies that involve three keys for success--making connections, building relation- their guard goes up-and even if they do comply, lingering resentment undermines the ships and nurturing networks. Abridged2002 relationship...maybe forever. Yet, most books on influence still portray it as something Available On Demand on the TRL Audiobooks app. you “do to” someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occa- COMMUNICATION sionally wear down a colleague's or client's resistance, but they fail to produce the SEND: The Essential Guide To Email For Office and mutual trust that sustains successful relationships. In short, they just won't work in our Home sophisticated, post-selling world. In this groundbreaking book, authors Mark Goulston by David Shipley and Will Schwalbe and John Ullmen reveal a new model for authentic influence-the kind that creates a Whether you email just a little or never stop, here, at last, is an authoritative and strong initial connection and survives long after agreement has been reached. Based on delightful audiobook that shows how to write the perfect email anywhere. Send also listening, genuine engagement and commitment to win-win outcomes. points out the numerous (but not always obvious) times when email can be the worst Unabridged.2013 option and might land you in hot water (or even jail!). 2007 (Random House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30205 (2 CDs 75 Min. each) COMMUNICATION RECONNECTING COMMUNICATION by Joseph Luciani SPEAK LIKE CHURCHILL, STAND LIKE LINCOLN End relationship struggles once and for all! Dr. Joseph Lucian’s successful Self- by James C. Humes Coaching books have equipped readers with the skills necessary to eliminate anxiety, Ever wish you could captivate your boardroom with the opening line of your presen- depression, and insecurity in order to thrive in their lives. Now he explains how to tation, like Winston Churchill in his most memorable speeches? Or want to command put self-coaching to work to make relationships better, even for listeners who have a attention by looming larger than life before your audience, much like Abraham Lin- reluctant partner. With clear, prescriptive advice and evaluations as well as stories of coln when, standing erect and wearing a top hat, he towered over seven feet? Now, Dr. Lucian’s work with couples, this audiobook comes complete with an enhanced you can master presentation skills, wow your audience, and shoot up the corporate CD featuring the quizzes and illustrations from the book, plus a special author inter- ladder by unlocking the secrets of history's greatest speakers. Author, historian, and view! 2009 world-renowned speaker James C. Humes—who wrote speeches for five American Available On Demand on the TRL Audiobooks app. presidents—shows you how great leaders through the ages used simple yet incredibly effective tricks to speak, persuade, and win throngs of fans and followers. Inside, COMMUNICATION you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to RELATIONSHIPS 101 grab attention, how Lady Margaret Thatcher punctuated her most serious speeches by John C. Maxwell with the use of subtle props, how Ronald Reagan could win even the most hostile Great leaders understand that their team is only as strong as its weakest link. And crowd with carefully timed wit, and much, much more. Unabridged 2002 healthy, nurtured relationships are key in making your team operate as a well-oiled Available On Demand on the TRL Audiobooks app. machine. In Relationships 101, John Maxwell offers time-tested principles for con- necting with people and building positive working relationships within an organiza- COMMUNICATION tion.(Unabridged) 2004 Available On Demand on the TRL Audiobooks app. SPEAK TO WIN by Brian Tracy COMMUNICATION The ability to speak with confidence and deliver winning presentations can accelerate THE RELATIONSHIP FACTOR your career, earn people's great respect, and enable you to achieve your greatest - even by Dr. Alan Zimmerman most impossible-seeming goals. But what many people don't realize is that anyone can Relationships can be built … when you understand a few simple principles and prac- learn to be a great speaker, just as easily as they can learn to drive a car or ride a bike! tice some easy communication skills. And that’s what you'll learn in this album. As one of the world's premier speakers and personal success experts, Brian Tracy is the You'll learn what works and doesn't work when it comes to your relationships on and ideal instructor. In “Speak to Win”, Tracy reveals time-tested tricks of the trade that off the job. You'll get dozens of tips, tactics, skills, and strategies you can use with readers can use to present powerfully and speak persuasively, whether in an informal anyone in any circumstance – to build or re-build your relationship.2004 (Zimmer- meeting or in front of a large audience. Brimming with unbeatable strategies for win- man Communi-Care Network) ning people over every time, Tracy lets readers in on his most powerful presentation Available on CD. Catalog number 30588(6 CDs 70 Min. each) secrets in this indispensable, life-changing guide. Unabridged. 2008 Available On Demand on the TRL Audiobooks app. COMMUNICATION RELATIONSHIP STRATEGIES COMMUNICATION (Living The Platinum Rule) SPEAK UP WITH CONFIDENCE by Tony Alessandra by Jack Valenti Everyone knows the Golden Rule: “Do unto others as you would have done unto As a one-time speechwriter for President Johnson, and current president of the you.” But this habit can turn off those who have different needs, wants, and hopes Motion Picture Association of America, Jack Valenti has written and delivered than we do. Instead, the real key to lasting success is to apply the Platinum Rule: “Do speeches in all kinds of settings. Originally published in 1982, Speaking up with unto others as THEY would like done unto THEM!” Once mastered, you will be able Confidence is an indispensable resource for anyone who wants to write and deliver a to build bridges to people of any style in any business situation. 1996 (Nightingale- speech that people will listen to and remember. 2002 (HighBridge Audio) Conant) Available on CD. Catalog number 30474 (4 CDs 70 Min. each) Available on CD. Catalog number 30565 (6 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 65 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION SPEAK WITHOUT FEAR TALK LIKE TED: THE 9 PUBLIC-SPEAKING SECRETS by Ivy Naistadt by Carmine Gallo For many of us, public speaking is at best a chore marked by great anxiety and at Ideas are the true currency of the twenty-first century. So, in order to succeed you worst a potential career stopper. Ours is a time when the ability to communicate in need to be able to sell yourself and your ideas persuasively. The ability to sell your- front of individuals or groups in all types of business and other situations is becoming self and your ideas is the single greatest skill that will help you accomplish your paramount. Speak Without Fear offers a unique, practical process for combating the dreams. TED Talks have redefined the elements of a successful presentation and stage fright that plagues us every day in these situations. Unlike other books on pub- become the gold standard for public speaking. TED—which stands for technology, lic speaking, Speak Without Fear goes beyond the external techniques, such as how entertainment, and design—brings together the world’s leading innovators and think- to breathe properly and keep eye contact, to delve deeply into the reason for your per- ers. Their online presentations have been viewed more than a billion times. These are formance anxiety. Abridged 2005 the presentations that set the world on fire, and the techniques that top TED speakers Available On Demand on the TRL Audiobooks app. use are the same ones that will make any presentation more dynamic, fire up any COMMUNICATION team, and give anyone the confidence to overcome their fear of public speaking. 2014 Unabridged. (Macmillan Audio) SPEAKING WITH POWER AND PERSUASION Available on CD. Catalog number 30199 (6 CDs, 7.5 Hours) by Rebecca Shafir Available On Demand on the TRL Audiobooks app. We all love the convenience of a short, precise text message, but it comes at a cost. More and more people are ill equipped to pick up a phone or arrange an in-person COMMUNICATION meeting, and often even the idea of speaking causes actual anxiety. In Speaking with TALK YOUR WAY TO THE TOP Power and Persuasion, licensed speech and language pathologist Rebecca Shafir gives by Kevin Daley you the tools to engage in meaningful communication with easy to learn steps.Unlike Talk Your Way to The Top is about people - people like you who have to speak in most advice on improving your speaking that you might receive from a sales trainer or front of critical listeners as part of their business lives. Since you can’t avoid these debate coach, Speaking with Power and Persuasion comes from a professional with a situations if you want to advance your career, you may as well get good at them. solid scientific understanding of the workings of the voice. You learn what to do, how Learn how to communicate without fear and make the best impression! 2004 often to practice, and exactly why the exercises improve the impression you make on (McGraw-Hill Audio) others. Adapted. 2013 Available on CD. Catalog number 30104 (4 CDs 4 Hours) Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION TELL TO WIN CD13012 STICKING POINTS by Peter Guber by Haydn Shaw Today everyone--whether they know it or not--is in the emotional transportation Haydn Shaw, popular business speaker and generational expert, has identified 12 business. More and more, success is won by creating compelling stories that have the places where the 4 generations typically come apart in the workplace (and in life as power to move partners, shareholders, customers, and employees to action. Simply well). These sticking points revolve around differing attitudes toward managing put, if you can’t tell it, you can’t sell it. Historically, stories have always been igniters one’s own time, texting, social media, organizational structure, and of course, cloth- of action, moving people to do things. But only recently has it become clear that pur- ing preferences. If we don’t learn to work together and stick together around these 12 poseful stories--those created with a specific mission in mind--are absolutely essen- sticking points, then we’ll be wasting a lot of time fighting each other instead of tial in persuading others to support a vision, dream or cause. Peter Guber has long enjoying a friendly and productive team. Sticking Points is a must-read book that will relied on purposeful story telling to motivate, win over, shape, engage and sell. help you understand the generational differences you encounter while teaching how Indeed, what began as knack for telling stories as an entertainment industry executive we can learn to speak one another’s language and get better results together. has, through years of perspiration and inspiration, evolved into a set of principles that Unabridged 2013 anyone can use to achieve their goals. In Tell to Win, Guber shows how to move Available on CD. Catalog number 30622 (7 CDs 9hours) beyond soulless Power Point slides, facts, and figures to create purposeful stories that COMMUNICATION can serve as powerful calls to action. Unabridged 2011 STOP WALKING ON EGGSHELLS Available On Demand on the TRL Audiobooks app. by Paul T. Mason, M.S., Randi Kreger Do you feel manipulated, controlled, or lied to? Are you the focus of intense, violent, COMMUNICATION and irrational rages? Do you feel you are “walking on eggshells” to avoid the next THANKS FOR THE FEEDBACK confrontation? If the answer is “yes,” someone you care about may have borderline by Douglas Stone and Sheila Heen personality disorder. (BPD) This fully revised edition has been updated with the very Thanks for the Feedback explains why getting feedback is so crucial yet so challeng- latest BPD research and includes coping and communication skills you can use to ing, and offers a powerful framework to help us take on life’s blizzard of off-hand stabilize your relationship with the BPD sufferer in your life. (MP-3 CD) 2011 comments, annual evaluations, and unsolicited advice with curiosity and grace.The (Tantor Audio) business world spends billions of dollars and millions of hours each year teaching Available on CD. Catalog number 30615 (1 CD 8 Hours) people how to give feedback more effectively. Stone and Heen argue that we’ve got it COMMUNICATION backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well.Coauthors of the international best- THE STORY THEATER METHOD seller Difficult Conversations, Stone and Heen have spent the last ten years working by Doug Stevenson with businesses, nonprofits, governments, and families to determine what helps us Great stories are more like a movie than a report. Like a good movie, they are crafted learn and what gets in our way. With humor and clarity, they blend the latest insights to stimulate an emotional as well as a logical response. They are engaging and effec- from neuroscience and psychology with practical, hard-headed advice. The book is tive because they activate the listener's imagination. You haven't really connected destined to become a classic in the world of leadership, organizational behavior, and with your audience until you've told a story.This two-part audio is a recording of education. 2014 Unabridged. (Penguin Audio) Doug Stevenson's The Story Theater Method. It is a great overview of the philosophy Available on CD. Catalog number 30621 (8 CDs, 10 Hours) of the “Story Theater Method” as it relates to public speaking, The Nine Steps of Available On Demand on the TRL Audiobooks app. Story Structure, how to choose your stories, and more tips to make your speech mem- orable and powerful with stories. Doug's form of storytelling for business profession- COMMUNICATION als is a blend of the practical and the theatrical. As a result of utilizing the Story TRANSFORMATIONAL SPEAKING Theater Method, speakers, trainers, leaders, salespeople, entrepreneurs, fund-raisers, by Gail Larsen and business professionals at all levels give more interesting and memorable presen- Today's challenging times call for passionate visionaries who are authentic and artic- tations. Doug will develop your skills through the Four Types of Language, intuitive ulate communicators. Speaking coach and consultant Gail Larsen presents a proven intelligence, comedy, drama techniques and the Law of 50 Impressions.Unabridged. program that liberates the “speaker within” and transforms even the reluctant orator 2008 into an agent of change. While most programs on public speaking focus on a polished Available On Demand on the TRL Audiobooks app. presentation and overcoming fear, Larsen's holistic blend of spirit and logic goes far beyond the standard format, making Transformational Speaking a must listen for COMMUNICATION even the most seasoned speechmakers.2009 (Brilliance Audio) TALK IS (NOT) CHEAP! Available on CD. Catalog number 30480 (6 CDs 75 Min. each) by Jim McCann In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership— COMMUNICATION the process he developed to engage others and create forward momentum in the THE TRUSTED ADVISOR workplace—can be used to inspire, innovate, and win. Using a blend of how-to and by David H. Maister, Charles H. Green, Robert M. Galford insightful personal stories, this audiobook argues that the gift of gab may just be the In today's fast-paced networked economy, professionals must work harder than ever most critical (and undervalued) skill set in today’s workplace. Lessons include how to maintain and improve their business skills and knowledge. But technical mastery to overcome hesitation when diving into conversation with strangers and knowing of your discipline is not enough, assert world-renowned professional advisors David when to just “shut up and listen!” McCann’s practical advice comes from twenty H. Maister, Charles H. Green, and Robert M. Galford. The key to professional suc- years of experience as the voice of small business, and from meeting and exchanging cess, they argue, is the ability to earn the trust and confidence of clients. The creation ideas with other influential business leaders around the world. Whether you’re inter- of trust is what earns the right to influence clients; trust is also at the root of client sat- acting with customers, pitching new business to a client, or seeking to be heard isfaction and loyalty. The workings of trust are even more critical in the new econ- within your own company, Talk Is (Not!) Cheap will strategically transform the way omy than in the old. 2009 (Tantor) you communicate and listen. 2014 Unabridged. (Brilliance Audio) Available on CD. Catalog number 30598(5 CDs 75 Min. each) Available on CD. Catalog number 30309(5 CDs, 5.5 Hours) Available On Demand on the TRL Audiobooks app.

66 Audio CDs and On Demand 2018 Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION UNDERSTANDING OTHER PEOPLE: The Secrets to WHY BUSINESS PEOPLE SPEAK LIKE IDIOTS Human Behavior by Brian Fugere, Chelsea Hardaway and Jon Warshausky by Beverly D. Flaxington This is a funny, entertaining, audiobook about a serious, important, undervalued This book should not be missed by anyone who wants to improve the quality of their issue: communication. The way business people talk to each other is often inauthen- relationships! Leveraging decades of experience working with people in many differ- tic, deceptive, opaque, and trivial. This book will help you decode what “they” are ent areas and experiences, Beverly Flaxington has found a way to explain to all of us talking about. If you're “them”, it will help you find a better, more effective way to what we simply don't learn naturally — how to understand and communicate with get your message across. 2005 (Tantor) others more effectively. Readers will gain the insights they need to identify relation- Available on CD. Catalog number 30484 (4 CDs 75 Min. each) ship missteps, and then apply easy-to-learn techniques to bring relationships to a Available On Demand on the TRL Audiobooks app. more meaningful level in both personal and business settings. 2012 (Beverly Flax- ington) (3 hours) COMMUNICATION Available on CD. Catalog number 30619 (3 CDs, 3 hours) WHY MEN DON’T HAVE A CLUE AND WOMEN ALWAYS Available On Demand on the TRL Audiobooks app. NEED MORE SHOES by Barbara and Allan Pease COMMUNICATION Do you know the top seven things men do that drive women nuts? Or the real reason US: TRANSFORMING OURSELVES women cry more than men do? What are men really looking for in a woman—both at by Lisa Oz first sight and for the long-term? These are only the starting points for Barbara and Being social creatures, we yearn for connection but often fall into bad habits that Allan Pease as they discuss the very real—and often very funny—differences interfere with our ability to have rewarding relationships. We begin to see ourselves between the sexes. 2002 (Random House) as alone, isolated, or at odds with the rest of the universe. How can we learn to live in Available on CD. Catalog number 30600(3 CDs 3 Hours) relationships in a more enlightened way? In US: Lisa Oz, takes readers on a transfor- mational journey as she explores the three relationships that matter most: with the COMMUNICATION self, with others, and with the Divine. Unabridged.2010 (Simon & Schuster) WINNING WITH PEOPLE Available on CD. Catalog number 30612 (6 CDs 65 Min. each) by John C. Maxwell Ask the successful CEO's of major corporations, entrepreneurs, top salespeople, and COMMUNICATION pastors what characteristic is most needed for success in leadership positions, and VITAL FRIENDS they'll tell you-it's the ability to work with people. Some people are born with great by Tom Rath relationship skills, but those who are not can learn to improve them. In Winning with Vital Friends will help you better understand the eight vital friendship roles your People, Maxwell has translated decades of experience into 25 People Principles that friends play in your life and at work, and will help you develop these relationships anyone can learn. 2004 (Thomas Nelson Publisher) into vital friendships that measurably improve your life. 2006 (Simon & Schuster) Available on CD. Catalog number 30560 (3CDs 60 Min. each) Available on CD. Catalog number 30573 (2 CDs 75 Min. each) COMMUNICATION COMMUNICATION WORD MASTER VOCAL POWER by Denis Waitley by Roger Love Your words are the building blocks for the life of your dreams. Every time you You can now develop your vocal power, presence, and influence on others and all express yourself clearly and convincingly you rise above the competition. Success within the comfort and privacy of your own home. 2005 (Nightingale-Conant) expert Denis Waitley understands that a large and useful vocabulary is a powerful CD-Rom Workbook available on request. measure of personal effectiveness and an essential tool for getting ahead. Now he helps you use that knowledge to improve your vocabulary to improve your life with Available on CD. Catalog number 30491 (7 CDs 6.5 Hours) WordMaster. 2006 (Hachette Audio) COMMUNICATION Available on CD. Catalog number 30143 (9 CDs 70 Min. each) 2WE NEED TO TALK COMMUNICATION by Celeste Headlee WORDS MATTER W BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS. “We Need to by Pamela Jett NE Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a bet- It is no secret - communication is your most important skill. And yet, it can be diffi- ter spouse, friend, and mother.” Today most of us communicate from behind elec- cult to know what to say in some situations. In this powerful audio CD program, tronic screens, and studies show that Americans feel less connected and more divided Pamela Jett, CSP, shares 7 secrets of remarkable communication for remarkable than ever before. The blame for some of this disconnect can be attributed to our polit- results so that you can more confidently know what to say. Discover why communi- ical landscape, but the erosion of our conversational skills as a society lies with us as cation from your core is the foundation of your communication success. Never again individuals. Whether you’re struggling to communicate with your kid’s teacher at lie awake wondering what to say when you need to have a difficult conversation. school, an employee at work, or the people you love the most—Headlee offers smart Learn specific tools for giving negative feedback without triggering defensiveness. strategies that can help us all have conversations that matter. Unabridged 2017 Master the art of “future-focused” communication to help you achieve positive Harper Audio results. Find secrets of “accountable communication” so you are seen as a positive Available on CD. Catalog number 30624 (4 CDs 65 Min. each) professional (you will learn specific words to use and words to lose). Join Pamela Jett Available On Demand on the TRL Audiobooks app. and learn the secret that Words Matter - and you too can begin to use remarkable communication for remarkable results. Unabridged. 2010 COMMUNICATION Available On Demand on the TRL Audiobooks app. WHO’S GOT YOUR BACK COMMUNICATION by Keith Ferrazzi WORDS THAT WORK: It’s Not What You Say, It’s What Disregard the myth of the lone professional “superman” and the rest of our culture’s go-it alone mentality. The real path to success in your work and in your life is People Hear through creating an inner circle of “lifeline relationships” – deep, close relationships by Dr. Frank Luntz with a few key trusted individuals who will offer the encouragement, feedback, and In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of generous mutual support every one of us needs to reach our full potential. Whether words and phrases affects what we buy, who we vote for, and even what we believe your dream is to lead a company, be a top producer in your field, overcome the self- in. With chapters like “The Ten Rules of Successful Communication” and “The 21 destructive habits that hold you back, lose weight or make a difference in the larger Words and Phrases for the 21st Century” he examines how choosing the right words world, Who’s Got Your Back will give you the roadmap you’ve been looking for to is essential. 2006 (Harper- Audio) achieve the success you deserve. Unabridged 2009 (Random House) Available on CD. Catalog number 30494 (5 CDs 70 Min. each) Available on CD. Catalog number 30599 (9 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. COMMUNICATION WORKING WITH YOU IS KILLING ME COMMUNICATION by Katherine Crowley & Kathi Elster THE WHUFFIE FACTOR If you find yourself getting fed up and frustrated with a colleague whose incompe- by Tara Hunt tence is driving you crazy, a boss who gets angry when you're not a mind reader, or Everyone wants to be hands-on, grassroots, and interactive. But what does this mean? an employee who habitually challenges your authority, chances are you're caught in And more to the point, how do you do it? While The Whuffie Factor traverses the land- an emotional trap in the workplace. Quit complaining and do something! Freeing scape of Web 2.0 and shows how to become a player, it is not just another book about yourself is easier than you think-and you don't have to quit or fire anyone to do it. online marketing. People see the huge business potential of the online world and the The solution is simple: Take control of your own response. In this pragmatic and first impulse is: let's throw a bunch of money at it. To which Tara Hunt says: “Stop! insightful guide, psychotherapist Katherine Crowley and nationally recognized busi- Money isn't the capital of choice in online communities; it is whuffie---social capital--- ness consultant Kathi Elster combine their expertise and twenty years of research to and how to raise it is the heart of this book.” Unabridged. 2009 (Tantor) teach you how to unhook from upsetting situations and eliminate your workplace Available on CD. Catalog number 30096 (7 CDs 75 Min. each) woes step by illuminating step. 2006 (Time Warner Audiobooks) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30496 (3 CDs 70 Min. each)

Audio CDs and On Demand 2018 Audiobooks 67 COMMUNICATION NEGOTIATING COMMUNICATION NEGOTIATING WRITE TO THE POINT GETTING MORE by Dianna Booher by Stuart Diamon What does your writing say about your personal brand? Clueless or competent? Negotiation is part of every human encounter, and most of us do it badly. Whether Your words on the page showcase your thinking process. Dianna Booher, bestselling dealing with family, a business or diplomacy, people often fail to meet their goals in author of forty-five books published in twenty-three countries, and sixteen lan- every country and context. They focus on power and “win-win” instead of relation- guages, shares secrets to writing quality documents quickly—articles, speeches, ships and perceptions. They think others should be rational when they should be books, brochures, blogs, ezines, reports, proposals, emails. • Get a handle on the dealing with emotions. They get distracted from their goals.2010 (Random House) entire writing project • Organize your thoughts or information with “idea wheels” • Available On Demand on the TRL Audiobooks app. Trim the fat to pack power in your prose • Turn blah-blah-blah writing into block- buster sales copy or business documents. NEGOTIATING Available On Demand on the TRL Audiobooks app. GETTING PAST NO COMMUNICATION by William Ury YES! Everyone knows that it is the give-and-take of negotiation that enables decisions to be made, problems to be solved, needs to be satisfied - in our professional as well as our by Noah J. Goldstein, Steve J. Martin, and Robert Cialdini personal lives. But where does that leave you when you confront someone who has no Persuasion is not only an art, it is also a science, and researchers who study it have intention of negotiating fairly or in good faith? How can you find common ground uncovered a series of hidden rules for moving people in your direction. Based on when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an more than sixty years of research into the psychology of persuasion, Yes! reveals insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, fifty simple but remarkably effective strategies that will make you much more per- can you get to “yes” when someone else says “no”? 1991(Random House) suasive at work and in your personal life, too. 2008 (Simon & Schuster) Available on CD. Catalog number 30727 (2 CDs 2 Hours) Available on CD. Catalog number 30489 (5 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. NEGOTIATING COMMUNICATION GETTING TO YES YOU WERE ALWAYS MOM’S FAVORITE! by Rodger Fisher, William Ury, and Bruce Patton by Deborah Tannen Getting To Yes is a straightforward, universally applicable method for negotiating Dr. Deborah Tannen, New York Times bestselling author of the blockbuster hits You personal and professional disputes without getting taken- and without getting angry! Just Don’t Understand and You’re Wearing THAT? delivers the last word on sis- 1991 (Simon & Schuster) ters.Communications expert Dr. Deborah Tannen turns her witty and wise eye to sis- Available on CD. Catalog number 30717(6 CDs 60 Min. each) ters as she shares insights, anecdotes, and practical solutions to help us understand Available On Demand on the TRL Audiobooks app. the special gifts and strains of sister relationships. 2009 Unabridged (High Bridge) Available on CD. Catalog number 30614 (7 CDs 75 Min. each) NEGOTIATING GETTING TOGETHER COMMUNICATION by Rodger Fisher & Scott Brown YOU’VE GOT TO BE BELIEVED TO BE HEARD Expanding on the principles, insights and wisdom that made GETTING TO YES a by Bert Decker worldwide bestseller, Roger Fisher and Scott Brown offer a straightforward approach Effective communication is essential in business and in everyday life. The most pow- to creating relationships that can deal with difficulties as they arise. GETTING erful communicators reach not just our minds, but our hearts: They win our trust. You TOGETHER takes you step-by-step through initiating, negotiating, and sustaining can learn to impress and persuade people by following Bert Decker’s program in enduring relationships — in business, in government, between friends and in the You’ve Got to Be Believed to Be Heard. Decker trains over 10,000 professionals family. Unabridged. 2006 (Brilliance Audio) each year in the art of communicating. In this audiobook, he distills his expertise into Available on CD. Catalog number 30729(6 CDs 6 Hours, 30 Min.) a fresh new approach to speaking, with examples and how-to exercises that anyone can follow. You’ll discover how to win the emotional trust of others—the true basis NEGOTIATING of communicating in any situation. 2008 (MacMillan Audio) HOW TO BECOME A BETTER NEGOTIATOR Available on CD. Catalog number 30608 (4 CDs 75 Min. each) by Richard A. Luechke & James G. Patterson Everything you do in life involves some sort of negotiation. You negotiate with your boss over your salary... with your coworkers over where to hold a meeting... and even NEGOTIATING with your family about where to take a vacation. When you buy a car, sell an idea, or solve any problems that involve others, your ability to negotiate is the key factor to NEGOTIATING 3-D NEGOTIATION getting what you want, and what you deserve. 2008 (Brilliance Audio) Available on CD. Catalog number 30725 (3 CDs 55 Min. each) by David A. Lax, and James K. Sebenius Packed with practical steps and engaging examples, 3-D NEGOTIATION enables NEGOTIATING you to reach remarkable agreements at the table – deals that would be unattainable by standard tactics, no matter how skilled. Unabridged. 2006 (Hachette Audio) HOW TO WIN ANY ARGUMENT Available On Demand on the TRL Audiobooks app. by Robert Mayer The art of argument. It's mysterious and powerful. It's the art of having things go your NEGOTIATING way. But also it's the art of getting out of your own way. It's having The Moves. But CD30700 ASK FOR IT: HOW WOMEN CAN USE THE POWER OF it's also about having The Touch. Arguing. There's the rough and tumble of the norm, NEGOTIATION TO GET WHAT THEY REALLY WANT the amateur's game. Then there's the pro's game always knowing what to say, how to say it, and when to say it. 2008 (Listen & Live) by Linda Babcock Whether it’s a raise, that overdue promotion, an exciting new assignment, or even Available on CD. Catalog number 30722 (3 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. extra help around the house, this four-phase program, backed by years of research and practical success, will show you how to recognize how much more you really NEGOTIATING deserve, maximize your bargaining power, develop the best strategy for your situa- tion, and manage the reactions and emotions that may arise—on both sides. Guided CD30700 HOW TO WIN ANY NEGOTIATION step-by-step, you’ll learn how to draw on your special strengths to reach agreements by Robert Mayer that benefit everyone involved. This collaborative, problem-solving approach will Today’s super negotiator has to be a versatile problem solver, seeking hard-bargain propel you to new places both professionally and personally—and open doors you results with a soft touch. With punch and panache, Bob Mayer shows you how to thought were closed. Unabridged 2009 make the grade, revealing powerful negotiating tools drawn from a unique blend of Available On Demand on the TRL Audiobooks app. sources, including: • Recent advances in psychology, linguistics, trial advocacy, sales, and management communications—the cutting edge of the art of performance. NEGOTIATING • Tips, tricks, and techniques from 200 of the world’s masters—the legendary street EVERYTHING’S NEGOTIABLE and bazaar merchants of Bombay, Istanbul, Cairo, and Shanghai. • Mayer’s own by Herb Cohen “been there, done that” years as a lawyer representing thousands of clients (from for- Claiming that the world is a giant negotiating table, renowned negotiator Cohen teaches eign government agencies and mega-corporations to some of the world’s best-known the art of negotiation with dozens of concrete examples. 1984 (Listen USA) actors, authors, and athletes), negotiating deals on everything from amphitheaters to Available On Demand on the TRL Audiobooks app. Zero aircraft. You’ll learn what works—and what doesn’t—when you’re up against a stone wall…or your ideas are being rejected…or you’re confronted with hostility and COMMUNICATION anger. Included is the highly acclaimed Deal Maker’s Playbook, a collection of step- GET ANYONE TO DO ANYTHING by-step “how-to’s” and “what-to’s” for 38 common negotiating situations, such as, And Never Feel Powerless Again buying a car, leasing an apartment, dealing with the IRS, interviewing for a job, buy- by David J. Lieberman, Ph.D. ing a franchise, and getting out of debt. It’s all here—the fancy footwork and magic Learn psychological secrets to predict, control, and influence every situation. 2000 moves for outgunning, outmaneuvering, and out-negotiating the other person. And (Simon & Schuster) the techniques for developing life skills that will dramatically enhance your chances Available on CD. Catalog number 30473 (2 CDs 45 Min. each) of professional success and personal satisfaction. Abridged 2006 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

68 Audio CDs and On Demand 2018 Tape Rental Library NEGOTIATING NEGOTIATING NEGOTIATING NEGOTIATING CD30700 NEGOTIATION YOU CAN GET ANYTHING YOU WANT by Brian Tracy The Secrets Of Power Negotiating Negotiation is an essential element of almost all of our interactions - personally and by Roger Dawson professionally. It's part of how we establish relationships, work together, and arrive at Now you can get what you want, and on terms that are fair to everyone. Good negoti- solutions for our clients, our organizations, and ourselves. Simply put, those who ating is never stealing, gouging or taking advantage. And it’s never feeling intimi- don't negotiate well risk falling victim to those who do. Throughout his career, suc- dated, ridiculed or abused. Good negotiating is always win-win. 1986 cess expert Brian Tracy has negotiated millions of dollars worth of contracts. Now, (Nightingale-Conant Corp.) with this concise guide, you too can become a master negotiator and learn how to: Workbook available upon request. utilize the six key negotiating styles; harness the power of emotion in hammering out Available on CD. Catalog number 30704 (6 CDs 4 Hours, 30 min) agreements; use time to your advantage; prepare like a pro and enter any negotiation from a position of strength; gain clarity on areas of agreement and disagreement; NEGOTIATING develop win-win outcomes; use the power of reciprocity; and know when and how to YOU CAN NEGOTIATE ANYTHING walk away; apply the Law of Four plus much more. Smart negotiation can save you by Herb Cohen time and money, make you more effective, and contribute substantially to your Over 9 months on the New York Times best-seller list! A fact packed, no nonsense career. Jam-packed with Brian Tracy's trademark wisdom, this practical and portable guide from the “world’s best negotiator” tells you how to get what you want. 1990 book puts the power of negotiation right in your hands.Unabridged.2013 (Audio Renaissance) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30711 (3 CDs 40 Min. each)

NEGOTIATING CREATIVITY NEGOTIATION BOOT CAMP by Ed Brodow CREATIVITY Using a wealth of examples from real-life encounters, Brodow demonstrates how to ADAPT: WHY SUCCESS ALWAYS STARTS WITH FAILURE negotiate for things most readers never knew were negotiable, such as department store by Tim Harford purchases, medical costs, loan rates, phone bills, and credit card fees. He reveals how to Tim Harford, the Undercover Economist, shows us a new and inspiring approach to develop the skills and the confidence each of us need to negotiate successfully, and solving the most pressing problems in our lives. When faced with complex situations, achieve our goals at work and in our personal lives. 2006 (Random House) we have all become accustomed to looking to our leaders to set out a plan of action Available on CD. Catalog number 30720 (3 CDs 60 Min. each) and blaze a path to success. Harford argues that today’s challenges simply cannot be Available On Demand on the TRL Audiobooks app. tackled with ready-made solutions and expert opinion; the world has become far too unpredictable and profoundly complex. Instead, we must adapt. Taking us from cor- porate boardrooms to the deserts of Iraq, Adapt clearly explains the necessary ingre- NEGOTIATING dients for turning failure into success. 2011 (HighBridge) NEGOTIATION GENIUS Available on CD. Catalog number 31120 (8 CDs 75 Min. each) by Deepak Malhotra and Max H. Bazerman Available On Demand on the TRL Audiobooks app. From two leaders in executive education at Harvard Business School, here are the CREATIVITY mental habits and proven strategies you need to achieve outstanding results in any 2THE ART OF OPPORTUNITY negotiation. Whether you've “seen it all” or are just starting out, Negotiation Genius by Marc Sniukas, Parker Lee, Matt Morasky will dramatically improve your negotiating skills and confidence. Drawing on The Art of Opportunity offers a path toward new growth, providing the perspective decades of behavioral research plus the experience of thousands of business clients, and methods you need to make innovation happen.The visual frameworks and the authors take the mystery out of preparing for and executing negotiations - NEW research-based methodology presented in The Art of Opportunity merge business whether they involve multimillion-dollar deals or improving your next salary offer. design thinking and strategic innovation to help you change your growth paradigm. Unabridged. 2007 (Tantor)  You’ll learn creative and practical methods for exploring growth opportunities and Available On Demand on the TRL Audiobooks app. employ a new approach for identifying what “opportunity” looks like in the first place. Put aside the old school way of focusing on new products and new markets, to NEGOTIATING instead applying value creation to find your new opportunity, craft your offering, THE NEGOTIATOR IN YOU design your strategy and build new growth ventures. Your company’s goal is to grow, and to turn non-customers into customers. The old ways are becoming less tenable by Joshua N. Weiss and less cost-effective. The Art of Opportunity outlines the new growth paradigm Negotiating is a skill people need to use every day. In this audio and PDF workbook and gives you a solid framework for putting new ideas into practice. 2016 companion, learn the negotiation skills required to navigate difficult work, home, and Unabridged personal terrain. By the end of this audio program, you'll learn how to negotiate more Available On Demand on the TRL Audiobooks app. strategically and successfully. Harvard professor, Joshua Weiss, takes us from work, to home, and in all facets of our life to help us understand when and where these CREATIVITY negotiations arise and how to address each one with confidence and calm. Did you 2THE ART OF POSSIBILITY ever think it possible to negotiate with your boss? Do salary discussions make your by Rosamund Stone Zander and Benjamin Zander stomach turn? Escape second guessing and selling yourself short by finding the Presenting twelve breakthrough practices for bringing creativity into all human Negotiator in You. Unabridged.2012 NEW endeavors, The Art of Possibility is the dynamic product of an extraordinary partner- Available On Demand on the TRL Audiobooks app. ship. The Art of Possibility combines Benjamin Zander's experience as conductor of the Boston Philharmonic and his talent as a teacher and communicator with psycho- therapist Rosamund Stone Zander's genius for designing innovative paradigms for NEGOTIATING personal and professional fulfillment. 2010 Unabridged (MacMillan Audio) THE ONLY NEGOTIATING GUIDE YOU’LL EVER NEED Available on CD. Catalog number 31005 (7 CDs 6.5 Hours) by Peter B. Stark and Jane Flaherty Available On Demand on the TRL Audiobooks app. These 101 Winning Tactics make powerful negotiating skills easy and accessible, giving you tools and knowledge you can put to use right away. Each tactic is on a sin- CREATIVITY gle page, with a clever and memorable name, a true-to-life example of how to use it, 2CREATIVE CONFIDENCE and suggested counter tactics in case someone tries it on you. All 101 tactics are so by Tom Kelley, David Kelley accessible and empowering that you will find yourself using them immediately--and Too often, companies and individuals assume that creativity and innovation are the maybe not just at work. 2003 (Random House) NEW domain of the "creative types." But two of the leading experts in innovation, design, Available on CD. Catalog number 30708 (3 CDs 60 Min. each) and creativity on the planet show us that each and every one of us is creative. In an Available On Demand on the TRL Audiobooks app. incredibly entertaining and inspiring narrative that draws on countless stories from their work at IDEO, the Stanford d.school, and with many of the world's top compa- nies, David and Tom Kelley identify the principles and strategies that will allow us to NEGOTIATING tap into our creative potential in our work lives, and in our personal lives, and allow THE PSYCHOLOGY OF NEGOTIATING us to innovate in terms of how we approach and solve problems. It is a book that will by Neil Rackham, Ph.D. help each of us be more productive and successful in our lives and in our careers. Understanding your opponent can put you in the superior negotiating position. 2013 Unabridged 1998 (Listen & Learn) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30756 (1 CD 45 Min.) Available On Demand on the TRL Audiobooks app. NEGOTIATING CORPORATE CREATIVITY by Alan G. Robinson NEGOTIATING Turn creativity from a hit-or-miss proposition into something you can count on with SUCCESSFUL NEGOTIATING this highly praised program. Its co-authors, Alan G. Robinson and Sam Stern, are top with Jack Anderson, Henry Calero & Dr. Edward Caprielian thinkers in the field of corporate creativity and together they have advised dozens of The five types of negotiations. Understanding the rituals. The role of creativity. Tech- major organizations in the United States and abroad. In this convenient audio format, niques for winning. 1982 (Listen & Learn) they’ll show you how innovation and improvement can actually happen in your cor- Available on CD. Catalog number 30752 (1 CD 45 Min.) poration. Abridged.1998 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 69 CREATIVITY CREATIVITY CREATIVITY CREATIVITY CREATIVITY, INC. THE INNOVATORS by Ed Catmull by Walter Isaacson Creativity, Inc. is an audiobook for managers who want to lead employees to new The Innovators is a “riveting, propulsive, and at times deeply moving” (The Atlantic) heights, and the first-ever trip into the nerve center of Pixar Animation. It is, at heart, story of the people who created the computer and the Internet. What were the talents an audiobook about how to build a creative culture-but it is also, as Pixar co-founder that allowed certain inventors and entrepreneurs to turn their visionary ideas into dis- and president Ed Catmull writes, “an expression of the idea that I believe make the ruptive realities? What led to their creative leaps? Why did some succeed and others best in us possible.” 2014 Unabridged. (Random House Audio) fail? The Innovators is a masterly saga of collaborative genius destined to be the stan- Available On Demand on the TRL Audiobooks app. dard history of the digital revolution—and an indispensable guide to how innovation CREATIVITY really happens.For an era that seeks to foster innovation, creativity, and teamwork, CD CREATIVE MIND SYSTEM 2.0 The Innovators is “a sweeping and surprisingly tenderhearted history of the digital age” 2015 Unabridged. (Simon & Schuster) by Jeffrey Thompson Available On Demand on the TRL Audiobooks app. The Creative Mind System 2.0 uses breakthrough audio processes which stimulate the CREATIVE MIND PATTERN in your own brainwaves and activates the natural flow of non-linear, spontaneous, creativity. These powerful recording processes have CREATIVITY been developed by Dr. Jeffrey Thompson during 20 years of clinical research with CD INNOVATION IS EVERBODY’S BUSINESS thousands of patients, including artists, scientists, senior executives at Fortune 500 companies, and creative people in all walks of life. Dr. Thompson’s recordings work by Robert B. Tucker by blending inaudible pulses of sound that mirror the CREATIVE MIND PATTERN Innovation isn't something you do after you get your work done. It's how you do your into a beautiful musical soundtrack. Creative Mind System 2.0 is an ideal soundtrack work. Organizations all over the world are shedding jobs in record numbers. Yet for reflective, meditative times. After regular use your brain will be “trained” to more today they are desperately in need of people with the abilities and skills to think easily access your deepest creative capacities wherever and whenever you need them. ahead of the curve, delight customers, motivate colleagues, slash costs, and achieve Unabridged 2004 unconventional results. Robert B. Tucker reveals why honing your I-Skills may be Available On Demand on the TRL Audiobooks app. the smartest career move you'll make. Building tools for work-life balance and creat- ing your own job satisfaction. If you're ready to stop talking about innovation and CREATIVITY start adding value today-in your job, department, or organization-you're ready to ben- DISCIPLINED DREAMING efit from the powerful message of Innovation Is Everybody's Business. Unabridged by Josh Linkner 2010 Disciplined Dreaming shows you how to create profitable new ideas, empower all Available On Demand on the TRL Audiobooks app. your employees to be creative, and sustain your competitive advantage over the long term. Linkner distills his years of experience in business and jazz — as well as hun- dreds of interviews with CEOs, entrepreneurs, and artists — into a 5-step process that CREATIVITY will make creativity easy for you and your organization.Disciplined Dreaming shows CD31120 INNOVATION YOU even the stuffiest corporate bureaucracies how to cultivate creativity in order to by Jeff Degraff become more competitive in today's shifting marketplace.2011 Unabridged. (Ran- In today’s frenetic, uncertain world, the “same old, same old” routines are perfect dom House) ways to go nowhere fast. What has worked for you before—professionally or person- Available on CD. Catalog number 31007 (6 CDs 70 Min each) ally—no longer gets results. Whether you’ve been downsized, reached the end of a CREATIVITY long relationship, or found yourself questioning where you are in life, it’s clear you need to change. To innovate. Make it new. Make yourself new.Innovation You GROUP GENIUS reveals DeGraff’s unique four-step program to bolster your ingenuity and remake by Keith Sawyer your life. From forging ahead in a new career to losing weight to finally pursuing that Creativity has long been thought to be an individual gift, best pursued alone; schools, long-held dream, DeGraff’s strategies are effective and easy to follow. Unabridged organizations, and whole industries are built on this idea. But what if the most com- 2011 mon beliefs about how creativity works are wrong? Group Genius tears down some Available On Demand on the TRL Audiobooks app. of the most popular myths about creativity, revealing that creativity is always collab- orative-even when you’re alone. Sharing the results of his own acclaimed research on jazz groups, theater ensembles, and conversation analysis, Keith Sawyer shows us CREATIVITY how to be more creative in collaborative group settings, how to change organiza- CD31120 INSIDE THE BOX tional dynamics for the better, and how to tap into our own reserves of creativity. by Drew Boyd Unabridged. 2008 The traditional attitude toward creativity in the American business world is to “think Available On Demand on the TRL Audiobooks app. outside the box”—to brainstorm without restraint in hopes of coming up with a CREATIVITY breakthrough idea, often in moments of crisis. Sometimes it works, but it’s a prob- CD IDEA AGENT lem-specific solution that does nothing to engender creative thinking more generally. by Lina M. Echeverria Inside the Box demonstrates Systematic Inventive Thinking (SIT), which systemizes There is perhaps no leadership challenge more daunting than managing creativity- creativity as part of the corporate culture. With “inside the box” thinking, companies and more urgent than delivering breakthrough innovation.Lina Echeverria offers of any size can become sufficiently creative to solve problems even before they seven proven principles through which new ideas come to fruition, from unleashing develop and to innovate on an ongoing basis. It’s a system that works! Unabridged passion and drive, and embracing productive conflict, to emphasizing excellence and 2014 structure while living values that liberate creativity. As team catalyst, the leader Available On Demand on the TRL Audiobooks app. delivers results while nurturing intuition and growing talent. Drawing on the author's considerable experience assembling and nurturing cutting-edge teams at Corning Inc., “Idea Agent” shows readers how to juxtapose creative freedom with manage- CREATIVITY ment rigor and lead dedicated professionals as they generate and execute one great CD31120 LEAPFROGGING innovation after another. Unabridged 2012 by Soren Kaplan Available On Demand on the TRL Audiobooks app. Today's business environment demands leapfroggers—those who create rapid, dis- ruptive innovation, not small improvements. A leading innovation pioneer shows that CREATIVITY businesses often ignore the very thing that could lead them to game-changing prod- IGNORE EVERYBODY ucts—the power of surprise. What makes one leader or company thrive while others by Hugh MacLeod languish in mediocrity? Kaplan gives business leaders the tools to do exactly what When Hugh MacLeod was a struggling young copywriter, living in a YMCA, he they’re taught to avoid: embrace uncertainty and invite surprises. Leapfrogging con- started to doodle on the backs of business cards while sitting at a bar. Those cartoons nects new research, unconventional strategies, and practical tools for navigating the eventually led to a popular blog – gapingvoid.com – and a reputation for pithy insight seemingly “messy” process of achieving business breakthroughs. Listen in and leap- and humor, in both words and pictures. Unabridged. 2009 (Tantor) ) frog your way to success today! Unabridged. 2012 Available on CD. Catalog number 31121 (2 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. CREATIVITY CD31120 IMAGINEERING CREATIVITY by Michael LeBoeuf CD OUT OF OUR MINDS Unleash your imagination! Everyone is born with creative potential -- and this pro- by Ken Robinson, Ph.D. gram will show you how to unlock the incredible powers you already possess. “It is often said that education and training are the keys to the future. They are, but a Clear away traps that inhibit innovation! Myths about creativity and about our own key can be turned in two directions. Turn it one way and you lock resources away, limitations abound -- Dr. Michael LeBoeuf will show you practical steps to clear even from those they belong to. Turn it the other way and you release resources and away “idea traps” and promote innovative thinking in all of us. Make your dreams give people back to themselves. To realize our true creative potential—in our organi- reality! Learn how successful innovators and inventors -- Bell, Edison, Einstein, and zations, in our schools and in our communities—we need to think differently about others -- systematically produced creative, worthwhile ideas, and learn how you can ourselves and to act differently towards each other. We must learn to be creative.” gather support from your friends, relatives and colleagues. Abridged 1982 Unabridged 2011 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

70 Audio CDs and On Demand 2018 Tape Rental Library CREATIVITY DECISION MAKING CREATIVITY DECISION MAKING THE POWER OF INTENTION 10-10-10 by Wayne Dyer by Suzy Welch Intention is generally viewed as a pit-bull kind of determination propelling one to Any choice you make -any decision -will benefit from 10-10-10. A transformative succeed at all costs by never giving up on an inner picture. In this view, an attitude new approach to decision making, 10-10-10 is a tool for reclaiming your life at home, that combines hard work with an indefatigable drive toward excellence is the way to in love, and at work. The process is clear, straightforward, and transparent. In fact, succeed. 2004 (Hay House) when you're facing a dilemma, all it takes to begin are three questions: What are the Available on CD. Catalog number 31141 (4 CDs 65 Min. each) consequences of my decision in 10 minutes? In 10 months? And in 10 years? Unabridged. 2009 (Simon & Schuster) CREATIVITY Available on CD. Catalog number 31909 (5 CDs 70 Min. each) QUICK AND NIMBLE Available On Demand on the TRL Audiobooks app. by Adam Bryant DECISION MAKING In Quick and Nimble, Adam Bryant draws on interviews with more than two hundred ACCELERATED LEARNING TECHNIQUES CEOs to offer business leaders the wisdom and guidance to move an organization by Brian Tracy with Colin Rose faster, to be quick and nimble, and to rekindle the whatever-it-takes collective spark Based on Nobel-Prize winning research, this program offers the most effective sys- of a start-up, all with the goal of innovating and thriving in a relentlessly challenging tem of learning ever developed for releasing your potential and exercising your global economy. As the world shifts to more of a knowledge economy, the winners capacity for thinking, learning and memorizing. You will learn a series of techniques, will be companies that can attract and retain the best and brightest employees by cre- including mnemonic, memory flashing and mind mapping that harness the power of ating an environment where they can grow, contribute, and feel rewarded. 2014 your whole brain and enable you to increase your full range of intelligence. 1995 Unabridged. (MacMillan Audio) (Nightingale-Conant) Available on CD. Catalog number 31009 (6 CDs, 7.5 Hours) Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 31921 (7 CDs 75 Min. each) CREATIVITY DECISION MAKING REVERSE INNOVATION CD31904 THE ART OF CHOSING by Vijay Govindarajan and Chris Trimble by Sheena Iyengar Reverse Innovation shows leaders and senior managers how to make innovation in Every day we make choices. Coke or Pepsi? Save or spend? Stay or go? emerging markets happen, and how such innovations can unlock opportunities Whether mundane or life-altering, these choices define us and shape our lives. throughout the world. Whether you are a CEO, financier, strategist, marketer, scien- Sheena Iyengar asks the difficult questions about how and why we choose: Is the tist, engineer, national policy maker, or even a student forming your career aspira- desire for choice innate or bound by culture? Why do we sometimes choose against tions, reverse innovation is a phenomenon you need to understand.2012 our best interests? How much control do we really have over what we choose? Unabridged. (Brilliance Audio) Sheena Iyengar's award-winning research reveals that the answers are surprising and Available on CD. Catalog number 31011 (7 CDs, 7.5 Hours) profound. In our world of shifting political and cultural forces, technological revolu- tion, and interconnected commerce, our decisions have far-reaching consequences. CREATIVITY Use THE ART OF CHOOSING as your companion and guide for the many chal- THINK LIKE A FREAK lenges ahead.Unabridged 2011 by Steven D. Levitt and Stephen J. Dubner Available On Demand on the TRL Audiobooks app. Now, with Think Like a Freak, Steven D. Levitt and Stephen J. Dubner have written DECISION MAKING their most revolutionary book yet. With their trademark blend of captivating story- CD13012 ASK MORE telling and unconventional analysis, they take us inside their thought process and teach us all to think a bit more productively, more creatively, more rationally—to by Frank Sesno think, that is, like a Freak. 2015 Unabridged. (Harper Audio) What hidden skill links successful people in all walks of life? What helps them make Available on CD. Catalog number 31014 (5 CDs,6 Hours) smart decisions? The answer is surprisingly simple: They know how to ask the right questions at the right time. Questions help us break down barriers, discover secrets, CREATIVITY solve puzzles, and imagine new ways of doing things. But few of us know how to THINKING IN NEW BOXES question in a methodical way. Emmy-award-winning journalist and media expert Frank Sesno aims to change that with Ask More. From questions that cement rela- by Luc De Brabandere and Alan Iny tionships, to those that help us plan for the future, each chapter in Ask More explores When BIC, manufacturer of disposable ballpoint pens, wanted to grow, it looked for a different type of inquiry. By the end of the book, you'll know what to ask and when, an idea beyond introducing new sizes and ink colors. Someone suggested lighters. what you should listen for, and what you can expect as the outcome. Brilliance LIGHTERS? With an idea that seemed crazy at first, that bright executive, instead of Audio. Unabridged 2017 seeing BIC as a pen company—a business in the PEN “box out that there was growth Available on CD. Catalog number 31914 (6 CDs, 7.5 Hours) to be found in the DISPOSABLE “box.” And he was right. Now there are disposable BIC lighters, razors, even phones. The company opened its door to a host of opportu- DECISION MAKING nities. IT INVENTED A NEW BOX. Your business can, too. And simply thinking BLINK “out of the box” is not the answer. True ingenuity needs structure, hard analysis, and by Malcolm Gladwell bold brainstorming. It needs to start THINKING IN NEW BOXES. 2013 Blink changes the way you understand every decision you make. Never again will Unabridged. (Random House) you think about thinking the same way. 2005 (TimeWarner Audiobooks) (Also Available on CD. Catalog number 31010 (9 CDs, 11 Hours) Available on CD. Catalog number 31905 (7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. DECISION MAKING CREATIVITY THINKING OUTSIDE THE LINES 2DECISIVE by Chip and Dan Heath by Gail Cohen In Decisive, the Heaths, based on an exhaustive study of the decision-making litera- Led by nationally known thinking guru Gail Cohen, this incredible resource offers ture, introduce a four-step process designed to counteract these biases. Written in an you the mental tools, thinking techniques and brain-tickling tips you need to turn NEW engaging and compulsively readable style, Decisive takes readers on an unforgettable your perspective sideways and find new approaches to problem-solving, decision journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous making and much more! 1998 (National Press Publications) acquisition, to a single question that can often resolve thorny personal decisions. Workbook available upon request. Along the way, we learn the answers to critical questions like these: How can we stop Available on CD. Catalog number 31154 (4 CDs 4 Hours) the cycle of agonizing over our decisions? How can we make group decisions with- CREATIVITY out destructive politics? And how can we ensure that we don’t overlook precious THE TOOLS opportunities to change our course?? Decisive is the Heath brothers’ most power- ful—and important—book yet, offering fresh strategies and practical tools enabling by Phil Stutz and Barry Michels us to make better choices. Because the right decision, at the right moment, can make The Tools offers a solution to the biggest complaint patients have about therapy: the all the difference. 2013 (Random House interminable wait for change to begin. The traditional therapeutic model sets its Available On Demand on the TRL Audiobooks app. sights on the past, but Phil Stutz and Barry Michels employ an arsenal of tech- niques—“the tools”—that allow patients to use their problems as levers that access DECISION MAKING the power of the unconscious and propel them into action. Suddenly, through this DISCOVER YOUR INNER WISDOM transformative approach, obstacles become opportunities—to find courage, embrace by Char Margolis and Victoria St. George discipline, develop self-expression, deepen creativity. For years, Stutz and Michels The world-renowned psychic intuitive shares her special gifts by teaching you how to taught these techniques to an exclusive patient base, but with The Tools, their revolu- tap into your intuitive powers to make the wisest choices in life and obtain more tionary, empowering practice becomes available to every reader interested in realiz- money, love, and success. Char also provides helpful instruction on how to prevent ing the full range of their potential. The authors’ goal is nothing less than for your life potential problems, protect yourself from bad energy, cope with setbacks, and get to become exceptional—exceptional in its resiliency, in its experience of real happi- attuned to the universal plan. With Char's guidance, you will be empowered to begin ness, and in its understanding of the human spirit. 2012 Unabridged. (Random your own personal journey of discovering -- and listening to -- your inner wisdom. House) 2008 (Tantor Media) Available on CD. Catalog number 31006(6 CDs 70 Min each) Available on CD. Catalog number 31904 (6 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 71 DECISION MAKING DECISION MAKING DECISION MAKING DECISION MAKING HOW WE DECIDE SWAY by Jonah Lehrer by Ori Brafman and Rom Brafman Since Plato, philosophers have described the decision-making process as either ratio- Every once in a while, a book comes along that not only challenges our views of the nal or emotional: we carefully deliberate or we “blink” and go with our gut. But as world but changes the way we think. In Sway, Ori and Rom Brafman not only scientists break open the mind's black box with the latest tools of neuroscience, uncover rational explanations for a wide variety of irrational behaviors but also point they're discovering that this is not how the mind works. Our best decisions are a readers toward ways to avoid succumbing to their pull. 2008 (High Bridge) finely tuned blend of both feeling and reason—and the precise mix depends on the Available on CD. Catalog number 31907 (4 CDs 70 Min. each) situation. The trick is to determine when to lean on which part of the brain, and to do Available On Demand on the TRL Audiobooks app. this; we need to think harder (and smarter) about how we think. Unabridged. 2009 (Brilliance Audio) Available on CD. Catalog number 31903(8 CDs 75 Min. each) DECISION MAKING TRUTH VS. FALSEHOOD DECISION MAKING by Dr. David Hawkins MAKE TODAY COUNT In Truth vs. Falsehood, Dr. Hawkins shares the simple, instantaneous technique that, by John C. Maxwell like litmus paper, differentiates truth from falsehood in a matter of seconds. You'll Presented in a quick-read format, this version is designed to be read cover to cover in discover that Truth and Reality have no secrets, and everything that exists now or in one sitting or taken in as brief lessons in a few spare minutes each day. It covers such the past, even a thought, is identifiable and calibratable forever from the omnipresent topics as: Priorities, Health, Family, Finances, Values, Growth. Readers will learn how field of Consciousness itself. 2005 (Nightingale Conant) to make decisions on important matters and apply those decisions daily to put them on Available on CD. Catalog number 31908 (7 CDs, 1 DVD 8 Hours) a path to more successful, productive, and fulfilling lives. 2004 (Hachette Audio) Available on CD. Catalog number 31913 (3 CDs 70 Min. each) DECISION MAKING MIND DEVELOPMENT MAKING GREAT DECISIONS by T.D. Jakes MIND DEVELOPMENT Making Great Decisions gets you on the right track to making decisions that you'll be 30 DAYS TO A MORE POWERFUL BRAIN proud of and reap the benefits of for the rest of your life, as will the generations that by Bruce Lewolt & Tony Alessandra follow you. He gives you insight on how to reflect, discern, and decide the next step 30 Days to a More Powerful Brain contains practical real-world applications of to take to have a strong and enduring love, marriage, and family. The Bishop takes a breakthrough discoveries in science, psychology, and business. The material is struc- spiritual and practical approach to inherently emotional issues such as the outside tured so you can learn quickly and apply it to any area of your life, no matter what influences on our relationships, e.g., in-laws, friends, and former spouses; coping age you are — in 30 days! The power that lies in this program is that it’s mind with anger; parenting; financial concerns; negotiating high-profile lives; and so many expanding on so many levels — and we’re confident that it will be life changing more of the issues people face every day. 2008 (Simon & Schuster) when you put its lessons to use. Get ready for a powerful 21st-century learning expe- Available on CD. Catalog number 31924 (5 CDs 75 Min. each) rience with 30 Days to a More Powerful Brain. 2009 (Nightingale-Conant) Available on CD. Catalog number 32004(7 CDs 65 Min. each) DECISION MAKING 2MASTERING THE SEVEN DECISIONS THAT MIND DEVELOPMENT DETERMINE PERSONAL SUCCESS THE ANSWER W by Andy Andrews by John Assaraf & Murray Smith NE Andy Andrews knows firsthand that the road to lasting success is paved with seven In The Answer, John Assaraf, a key team member behind the phenomenal success of intentional decisions. You see, he’s spent the last twenty five years studying some of The Secret, and business growth expert Murray Smith demonstrate bold, new ways to history’s greatest success stories and infusing his own life with his findings. In Mas- harness the unlimited power of your mind and imagination in order to achieve tering the Seven Decisions, Andrews generously shares the tools you need to experi- exactly what your heart desires. 2008 (Simon & Schuster) ence that same success and offers an in-depth explanation of The Seven Decisions Available on CD. Catalog number 32148 (5 CDs 70 Min. each) first unveiled in his groundbreaking New York Times bestseller, The Traveler’s Gift. Available On Demand on the TRL Audiobooks app. Empowering his latest work are profiles of vastly successful people and probing exercises to help you put these principles immediately to work in your own life. These proven principles will impact every area of your life — parenting, relation- MIND DEVELOPMENT ships, career and financial achievement — and help extinguish limiting behaviors. CD32149 AS A MAN THINKETH AND FROM POVERTY TO Embrace these principles. Study them. And more importantly, plug them into your POWER own life to create the future of your choosing. by James Allen Available On Demand on the TRL Audiobooks app. James Allen's From Poverty to Power (1901) and As a Man Thinketh (1902) stand as seminal texts in the self-help genre that have served as sources of inspiration since DECISION MAKING their publication at the beginning of the twentieth century. Loosely based in its prin- MIND MAPPING ciples around the Biblical proverb “As a man thinketh in his heart, so is he,” As a by Michael Gelb Man Thinketh asserts the powerful idea that belief is central to bringing about posi- Mind Mapping is an innovative method of thinking and expressing your ideas that tive events in one's life. From Poverty to Power, Allen's first book, relies on a similar will boost your creativity and problem-solving abilities. Learn how to be a more philosophy but addresses themes of adversity and suffering more directly and offers resourceful, flexible thinker and how to cultivate greater spontaneity, precision, and his simple wisdom as a means of overcoming difficulty. Allen's writings are powerful creativity in your thinking. 1995 (Simon & Schuster) and relevant today as they were over a century ago, and this collection brings their Available on CD. Catalog number 31916 (2 CDs 60 Min. each) solace and inspiration to modern listeners. Unabridged 2011 Available On Demand on the TRL Audiobooks app. DECISION MAKING PRACTICAL WISDOM MIND DEVELOPMENT by Barry Schwartz & Kenneth Sharpe BRAIN BOOSTERS “Practical wisdom” is the essential human quality that combines the fruits of our by Win Wenger, Ph.D. individual experiences with our empathy and intellect-an aim that Aristotle identified Throughout Brain Boosters, you will be given resources that will help you improve millennia ago. It's learning “the right way to do the right thing in a particular circum- your intelligence. Resources that will let you do so as easily and conveniently as pos- stance, with a particular person, at a particular time.” In Practical Wisdom, Barry sible. Dr. Win Wenger, will provide a series of practical theories and exercises that Schwartz and Kenneth Sharpe illuminate how to get back in touch with our wisdom: you can use for as little as 20 minutes per day and make meaningful gains in your how to identify it, cultivate it, and enact it, and how to make ourselves healthier, genius abilities. You'll learn that the possibilities, like your intelligence, are limitless. wealthier, and wiser. 2009 (Simon & Schuster) 2003 (Nightingale-Conant) Available on CD. Catalog number 31926 (10 CDs 60 Min. each) CD-Rom Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 32127 (7 CDs 60 Min. each) DECISION MAKING PREDICABLY IRRATIONAL DECISION MAKING by Dan Ariely BRAIN RULES When it comes to making decisions in our lives, we think we're making smart, ratio- by John Medina nal choices. But are we? In this newly revised and expanded edition of the ground- In BRAIN RULES, molecular biologist, Dr. John Medina shares his lifelong interest breaking New York Times bestseller, Dan Ariely refutes the common assumption that in how the brain sciences might influence the way we teach our children and the way we behave in fundamentally rational ways. From drinking coffee to losing weight, we work. In each chapter, he describes a Brain Rule - what scientists know for sure from buying a car to choosing a romantic partner, we consistently overpay, underesti- about how our brains work - and then offers transformative ideas for our daily lives. mate, and procrastinate. Yet these misguided behaviors are neither random nor sense- 2008 (Perseus) less. 2010 Unabridged. (Harper Audio) BONUS DVD available on request. Available on CD. Catalog number 31901 (6CDs,7.5 Hours) Available on CD. Catalog number 32146 (6 CDs 65 Min. each)

72 Audio CDs and On Demand 2018 Tape Rental Library MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT CD31904 BRAINSTORM CREATIVE VISUALIZATION by Mariette Dichristina by Shakti Gawain Creativity is often considered an innate gift, not something that can be learned or This pioneering best-seller and perennial favorite helped launch a new movement in optimized. In fact, there is an entire branch of science devoted to dissecting, under- the personal growth field. These straightforward techniques help listeners use the standing, and stimulating creativity. Scientific American, the oldest continuously power of their imaginations to create what they want in their lives, whether it’s to published magazine in the U.S., has been bringing its readers unique insights about change negative habit patterns, improve self-esteem, reach career goals, or increase developments in science and technology for more than 150 years. Brainstorm brings vitality. 1995 (New World Library) together material previously published in Scientific American Mind: Fostering Available on CD. Catalog number 32124 (3 CDs 60 Min. each) Group Creativity, Unleashing Creativity, Principled Problem Solving, and The Available On Demand on the TRL Audiobooks app. Eureka Moment. It provides a fascinating, informative, and clearly explained explo- ration of the science of creativity, breaking down right versus left-brained thinking, MIND DEVELOPMENT the relationship between intelligence and creativity, and why sometimes it's import- DEVELOP AN AMAZING MEMORY ant to think inside the box. Learn how to ignite your creative spark through restruc- by The Amazing Kreskin turing problems, keeping a curious and open mind, and knowing when to rest and let Secrets revealed showing how you can use your power of concentration and develop your unconscious mind do some of the work. Unabridged 2011 a memory that is truly amazing. 1986 (Listen USA) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 32134 (1 CD 55 Min.) Available On Demand on the TRL Audiobooks app. MIND DEVELOPMENT MIND DEVELOPMENT THE BRAIN THAT CHANGES ITSELF DISCOVER YOUR GENIUS by Norman Doidge by Michael J. Gelb An astonishing new science called neuroplasticity is overthrowing the centuries-old Everyone has the potential for genius. The full expression of your unique genius notion that the human brain is immutable. In this revolutionary look at the brain, psy- awaits you in these pages! In Discover Your Genius, Michael J. Gelb draws upon the chiatrist and psychoanalyst Norman Doidge, M.D., provides an introduction to both wellspring of history's most revolutionary minds to guide you to unleash your own the brilliant scientists championing neuroplasticity and the people whose lives creativity through mental play. Searching for the most world- shaking ideas, discov- they’ve transformed. From stroke patients learning to speak again to the remarkable eries, and innovations, Gelb assembled a “genius dream team” comprising ten indi- case of a woman born with half a brain that rewired itself to work as a whole, The viduals, each of whom embodies a special “genius” characteristic that you are invited Brain That Changes Itself will permanently alter the way we look at our brains, to integrate into daily life. 2002 (Harper Audio) human nature, and human potential. 2009 (Brilliance Audio) Available on CD. Catalog number 32143(5 CDs 75 Min. each) Available on CD. Catalog number 32009 (10 CDs 75 Min. each) MIND DEVELOPMENT EASY STEPS TO A BETTER MEMORY MIND DEVELOPMENT by Ron White THE CHAMPION MINDSET Learn to give speeches without notes, memorize chapters of books, retain training, by Joanne Zeiger remember names, improve grades, memorize chapters of books, and recall informa- Champions, as the familiar adage preaches, are not born-they're made. Reaching the tion from seminars or notes! Tap into the great resource of your memory and maxi- top of any sport, or any aspect of life, takes years upon years of dedication and proper mize your earning potential by developing this important skill! Unabridged 2006 preparation. But if there's a huge pool of individuals who have undertaken the same Available On Demand on the TRL Audiobooks app. commitment and steps towards becoming the best, what truly separates the winners from everyone else? Joanna Zeiger believes proper mental preparation is the answer. MIND DEVELOPMENT The Champion Mindset is a much-needed and long overdue look into how to pro- HOW SUCCESSFUL PEOPLE THINK gram a competitor's mind to achieve optimal success. Changing behaviors and ways by John C. Maxwell of thinking are never easy, but the chapters in this audiobook aim to simplify this pro- Gather successful people from all walks of life-what would they have in common? cess to make it manageable and achievable. This audiobook is for every athlete-from The way they think! Now you can think as they do and revolutionize your work and the weekend warrior, who wants to complete in his or her first 5k running race, to life! A Wall Street Journal bestseller, HOW SUCCESSFUL PEOPLE THINK is the those who have aspirations of one day becoming Olympians and world champions. perfect, compact read for today's fast-paced world. America's leadership expert John Zeiger uses her decades of personal experience, doctoral-level research, and profes- C. Maxwell will teach you how to be more creative and when to question popular sional success, to prepare listeners to go all-in with their mental game. Unabridged thinking. 2004 (Hachette Audio) 2017 Available on CD. Catalog number 32183 (3 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

MIND DEVELOPMENT MIND DEVELOPMENT CHANGE YOUR BRAIN CHANGE YOUR LIFE HOW TO IMPROVE YOUR MEMORY by Daniel G. Amen, M.D. by Arthur Bornstein In his pioneering new book, Change Your Brain, Change Your Life, Dr. Amen An unforgettable experience with practical techniques for memory enhancement explains how you can “optimize” your brain to achieve your fullest potential. Using 1983 (Listen & Learn) state-of-the-art brain imaging technology, Dr. Amen has spent the last decade helping Available on CD. Catalog number 32122 (1 CD 53 Min.) thousands of patients understand how the way their brains are wired can affect their Available On Demand on the TRL Audiobooks app. thoughts and emotions. He explains which brain systems are associated with particu- MIND DEVELOPMENT lar problems, gives detailed checklists to help you pinpoint your problems, and offers specific yet simple “brain prescriptions” (cognitive exercises, nutrition, medication, HOW TO THINK LIKE EINSTEIN and more) to help actually enhance brain function and heal each problem. 2008 by Scott Thorpe (Random House) In this totally accessible, ingenious book, you will learn the tricks and techniques Available On Demand on the TRL Audiobooks app. used by Albert Einstein and other great minds to solve bewildering problems. From business and parenting to becoming more creative and improving relationships, How to Think Like Einstein provides the tools to discovering breakthrough solutions to MIND DEVELOPMENT everyday challenges. Using the creative and original examples provided in this book, CD13012 COLLABORATIVE INTELLIGENCE you will be able to solve any problem in your life--business, family or personal--and by Dawna Markova, Angie McArthur you will have the time of your life doing it2003 (Listen & Live) A breakthrough book on the transformative power of collaborative thinking. Collab- Available on CD. Catalog number 32157 (3 CDs 70 Min. each) orative intelligence, or CQ, is a measure of our ability to think with others on behalf Available On Demand on the TRL Audiobooks app. of what matters to us all. It is emerging as a new professional currency at a time when the way we think, interact, and innovate is shifting. In the past, “market share” com- MIND DEVELOPMENT panies ruled by hierarchy and topdown leadership. Today, the new market leaders are HOW TO THINK LIKE LEONARDO da VINCI “mind share” companies, where influence is more important than power, and success by Michael Gelb relies on collaboration and the ability to inspire.Collaborative Intelligence is the cul- Genius is made, not born. And human beings are gifted with an almost unlimited mination of more than fifty years of original research that draws on Dawna Mar- potential for learning and creativity. Now you can uncover your own hidden abilities, kova's background in cognitive neuroscience and her most recent work, with Angie sharpen your senses, and liberate your unique intelligence—by following the exam- McArthur, as a “Professional Thinking Partner” to some of the world's top CEOs and ple of the greatest genius of all time, Leonardo da Vinci. Acclaimed author Michael creative professionals. Markova and McArthur are experts at getting brilliant yet dif- J. Gelb, who has helped thousands of people expand their minds to accomplish more ficult people to think together. In Markova and McArthur's experience, managers than they ever thought possible, shows you how. Drawing on Da Vinci's notebooks, who appreciate intellectual diversity will lead their teams to innovation; employees inventions, and legendary works of art, Gelb introduces Seven Da Vincian Princi- who understand it will thrive because they are in touch with their strengths; and an ples—the essential elements of genius—from curiosità, the insatiably curious entire team who understands it will come together to do their best work in a sym- approach to life to connessione, the appreciation for the interconnectedness of all phony of collaboration, their individual strengths working in harmony like an orches- things. With Da Vinci as your inspiration, you will discover an exhilarating new way tra or a high-performing sports team. Unabridged 2015 of thinking. Unabridged2003 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 73 MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT IMPROVE YOUR MEMORY NOW MIND OVER MATTER by Gary Small, M.D. by Dr. Alan Zimmerman How would you like to remember the names of every person you meet? To recall The average person uses a mere 10% of his mental capacity. But these CD's will help phone numbers and appointments easily? Dr. Gary Small shows that memory loss is you unlock the powers of the other 90%. Through the use of subliminal program- not an inevitable consequence of aging - and that it is possible to begin increasing ming, you will be exposed to several hours of stimulating music filled with positive your brain power immediately. With Improve Your Memory Now, this pioneering affirmations. The affirmations will get your subconscious mind to work for you physician offers listeners a powerful new way to experience his ground breaking pro- instead of against you. Of course, you won't consciously hear the affirmations, but gram: through an immersive audio training course designed to boost memory power - your subconscious mind will pick up every one of them. And the research makes it with the very first session. 2003 (Sounds True) clear that subliminal programming really works. It's easy, fun, safe and relaxing. Lis- Available on CD. Catalog number 32141 (2 CDs 65 Min. each) ten to relaxing music while you are programming your mind with positive affirma- tions. Subliminal messaging is a positive way to help you along your path to success. MIND DEVELOPMENT 2004 (Zimmerman Communi-Care Network) THE INVISIBLE GORILLA NOTE: DO NOT LISTEN TO WHILE DRIVING by Christopher Chabris and Daniel Simons Available on CD. Catalog number 32144 (6 CDs 70 Min. each) Reading this book will make you less sure of yourself—and that’s a good thing. In The Invisible Gorilla, Christopher Chabris and Daniel Simons, creators of one of psychol- ogy’s most famous experiments, use remarkable stories and counterintuitive scientific MIND DEVELOPMENT findings to demonstrate an important truth: Our minds don’t work the way we think MIND TRAVEL they do. We think we see ourselves and the world as they really are, but we’re actually by Dick Sutphen missing a whole lot. Unabridged. 2010 (Random House) Current research has proven that all matter is composed of energy - energy that never Available on CD. Catalog number 32158 (8 CDs 70 Min. each) dies, only transforms. If we were able to perceive the full spectrum of energy around Available On Demand on the TRL Audiobooks app. us, scientists say, we would discover entire new worlds, including alternate realities MIND DEVELOPMENT and parallel universes...where, some speculate, events of our lives that we have yet to experience have already taken place! Dick Sutphen takes you on an amazing adven- JUMP START YOUR BRAIN ture of discovery into the unexplored realms of perception that exists all around you. by Doug Hall Using deep relaxation techniques, Dick guides you into a state of altered awareness, a Listening to this program will allow you to access your creative genius and apply the level of heightened consciousness that gives you access to the mysterious 90% of systems that were conceived by one of America's top innovative thinkers of this mil- your mind that is unused. 2004 (Nightingale-Conant) lennium. 2002 (Nightingale-Conant) *Warning: These CDs teach hypnosis and should not be used while driving! These CDs contain Meditation exercises and should not be used while driving. Available on CD. Catalog number 32123 (7 CDs 70 Min. each) Available on CD. Catalog number 32152 (9 CDs 75 Min. each)

DECISION MAKING MIND DEVELOPMENT KNOW CAN DO! MY STROKE OF INSIGHT by Ken Blanchard by Jill Bolte Taylor, Ph.D. This engaging audiobook teaches you how to avoid information overload by learning less more, not more less; adjust your brain’s filtering system to learn up to 100 times In My Stroke of Insight, Taylor shares her unique perspective on the brain and its more than before; ignite your creativity and resourcefulness with Green Light Think- capacity for recovery, and the sense of omniscient understanding she gained from this ing, master what you’ve learned using spaced repetition, and more. 2007 (Mac- unusual and inspiring voyage out of the abyss of a wounded brain. By stepping to the Millan Audio) right of our left brains, we can all uncover the feelings of well-being and peace that are so often sidelined by our own brain chatter. A fascinating journey into the mechanics of Available on CD. Catalog number 32008 (2 CDs 60 Min. each) the human mind, My Stroke of Insight is both a valuable recovery guide for anyone MIND DEVELOPMENT touched by a brain injury, and an emotionally stirring testimony that deep internal CD32154 LIMINAL THINKING peace truly is accessible to anyone, at any time. Unabridged. 2008 (Penguin Audio) Available on CD. Catalog number 32005 (5 CDs 70 Min. each) by Dave Gray Available On Demand on the TRL Audiobooks app. Why do some people succeed at change while others fail? It’s the way they think! Liminal thinking is a way to create change by understanding, shaping, and reframing beliefs. What beliefs are stopping you right now? You have a choice. You can create MIND DEVELOPMENT the world you want to live in, or live in a world created by others. If you are ready to ON SECOND THOUGHT start making changes, read this book. Unabridged 2017 Available On Demand on the TRL Audiobooks app. by Wray Herbert Our lives are composed of millions of choices, ranging from trivial to life-changing MIND DEVELOPMENT and momentous. Luckily, our brains have evolved a number of mental shortcuts, LONG FUSE, BIG BANG biases, and tricks that allow us to quickly negotiate this endless array of decisions. by Eric Haseltine We don’t want to rationally deliberate every choice we make, and thanks to these Long Fuse, Big Bang shows listeners how to apply enduring strategies in a quick-fix cognitive rules of thumb, we don’t need to. Yet these hard-wired shortcuts, mental world and translate Big Bang opportunities into short-term projects that are in har- wonders though they may be, can also be perilous. They can distort our thinking in mony, not in conflict, with our “got to have it now” nature. 2010 (Tantor) ways that are often invisible to us, leading us to make poor decisions, to be easy tar- gets for manipulators…and they can even cost us our lives. The truth is, despite all Available on CD. Catalog number 32003 (9 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. the buzz about the power of gut-instinct decision-making in recent years, sometimes it’s better to stop and say, “On second thought...” Unabridged. 2010 (Tantor) MIND DEVELOPMENT Available on CD. Catalog number 32159 (7 CDs 75 Min. each) MAGNIFICENT MIND AT ANY AGE Available On Demand on the TRL Audiobooks app. by Daniel G. Amen, M.D. Dr. Amen shows how many of the traditional approaches to overcoming the mind- MIND DEVELOPMENT centered challenges that hold us back—try harder, work longer, find the sheer will- power—either do not work or may make our problems worse. The true key to satis- THE POWER OF CHI faction and success at any age is a healthy brain. Dr. Amen explains here in clearly by Robert Pino accessible language, we have a range of options available, including proper diet, nat- There really is a mystical power at the core of all existence. Everything you do and ural supplements and vitamins, exercise, positive thinking habits, and, if needed, everything you are springs from this essential life force. Yet the chances are you've medication. 2009 (Random House) never even given it a moment's thought - much less learned to connect with it and Available on CD. Catalog number 32154 (10 CDs 70 Min. each) maximize its benefits for your life. This life force has been known by many different Available On Demand on the TRL Audiobooks app. names in various cultures and in different eras over the centuries. But the Far East - where the life force is known as chi - has produced the most penetrating insights into MIND DEVELOPMENT this primal energy, as well as the most powerful applications of it. Much of this wis- MAKING A GOOD BRAIN GREAT dom is associated with the martial arts, including ju-jitsu, tai chi, and aikido. In this by Daniel G. Amen, M.D. remarkable program, The Power of Chi: Applying Far Eastern Insights for Effortless Making a Good Brain Great gives you the tools you need to optimize your brain Living, Robert Pino reveals those secrets, explains them, and fine-tunes them for use power and enrich your health and your life in the process. The principles and exer- in the world we live in today. Robert has devoted years to studying the wisdom tradi- cises in this book, based on years of cutting-edge neuroscience research and the tions of the Far East, including many forms of martial arts and the philosophical experiences of thousands of people, provide a wealth of practical information to teachings of Buddhism and Taoism. At the same time, he's built a successful career as teach you how to achieve the best brain possible. Daniel Amen, M.D., one of the an author, corporate consultant, and management coach. Drawing on his unique world’s foremost authorities on the brain, has news for you: your brain is involved in background in the spiritual underpinnings of success and personal fulfillment, Robert everything you do—learn to care for it properly, and you will be smarter, healthier, identifies specific principles for connecting with chi and the dramatic transformation and happier in as little as 15 days! 2005 (Random House) it can bring. 2003 (Nightingale-Conant) Available on CD. Catalog number 32007 (4 CDs 75 Min. each) CD-Rom Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 32136 (7 CDs 7 Hours)

74 Audio CDs and On Demand 2018 Tape Rental Library MIND DEVELOPEMENT MIND DEVELOPMENT MIND DEVELOPEMENT MIND DEVELOPMENT THE POWER OF FORGETTING SECRETS OF TEN GREAT GENIUSES by Mike Byster with Kristen Loberg by Tony Alessandra, Ph.D. An uncommon guide for accomplishing more every day by engaging the unique skill In Secrets of Ten Great Geniuses: How to Model the Habits of a Difference-Maker, of forgetting, from the creator of the award-winning memory training system renowned author and motivational speaker Tony Alessandra will explain what the Brainetics. Is it possible that the answer to becoming a more efficient and effective word genius really means, what it doesn't mean, and how you can tap into the power thinker is learning how to forget? Yes! Mike Byster will show you how mastering of the greatest minds of all time to make practical improvements in the most import- this extraordinary technique—forgetting unnecessary information, sifting through ant areas of your life. 2003 (Nightingale-Conant) brain clutter, and focusing on only important nuggets of data—will change the qual- CD Workbook available on request. ity of your work and life balance forever. Using the six tools in The Power of Forget- Available on CD. Catalog number 32150(6 CDs 60 Min. each) ting, you’ll learn how to be a more agile thinker and productive individual. You will overcome the staggering volume of daily distractions that lead to brain fog, an inabil- MIND DEVELOPMENT ity to concentrate, lack of creativity, stress, anxiety, nervousness, angst, worry, dread, and even depression. By training your brain with Byster’s exclusive quizzes and THINKING FOR A CHANGE games, you’ll develop the critical skills to become more successful in all that you do, by John C. Maxwell each and every day.2013 Unabridged. (Random House) New York Times bestselling author and expert on leadership John C. Maxwell Available on CD. Catalog number 32002 (7 CDs, 8 Hours) explores the concept that success is really just a frame of mind. It's the one thing all Available On Demand on the TRL Audiobooks app. successful people have in common. People who achieve their dreams understand the critical relationship between their level of thinking and their level of progress-and MIND DEVELOPMENT they know that when thinking is limited, so is potential. Now, John C. Maxwell THE POWER OF VISUALIZATION explores this idea and identifies the specific skills people need to make their potential by Lee Pulos, Ph.D. for success explode into results. From focused and creative thinking to thinking for Nearly everyone has heard about visualization, but few understand how to harness the big picture or the bottom line, he provides examples of effective thinking for the powerful tool for achieving personal success. Dr. Lee Pulos presents a scientific, every situation. This program doesn't tell readers what to think, it tells them how to practical and complete system of directing your visualization powers. Master these think. After all, success is as simple as changing your mind. 2003 (Random House) proven techniques and you’ll be able to direct your visualization ability to help you Available on CD. Catalog number 32147(3 CDs 60 Min. each) attain any goal in your life! 1993 (Nightingale-Conant Corp.) Available On Demand on the TRL Audiobooks app. Workbook available upon request. Available on CD. Catalog number 32132 (6 CDs 60 Min. each) MIND DEVELOPMENT MIND DEVELOPEMENT CD130122THINKING, FAST AND SLOW PRIME THINKING SKILLS by Daniel Kahneman by Dr. Carl Aylen In Thinking, Fast and Slow, Kahneman takes us on a groundbreaking tour of the Most of us stand much closer to success than we realize. In Prime Thinking Skills, mind and explains the two systems that drive the way we think and make choices. Dr. Carl Aylen will show you how to recognize and break down the perceptual obsta- One system is fast, intuitive, and emotional; the other is slower, more deliberative, cles between you and success. As you listen to this program and discover the power and more logical. Kahneman exposes the extraordinary capabilities-and also the of these insights and skills, many of them will both surprise you and challenge your faults and biases-of fast thinking, and reveals the pervasive influence of intuitive current thinking. Prime Thinking Skills will teach you to master the four thinking impressions on our thoughts and behavior. The importance of properly framing risks, perspectives and tap into a world of intelligence that will bring success to your life - the effects of cognitive biases on how we view others, the dangers of prediction, the your definition of success. 2003 (Nightingale-Conant) right ways to develop skills, the pros and cons of fear and optimism, the difference Available on CD. Catalog number 32142 (6 CDs 75 Min. each) between our experience and memory of events, the real components of happiness- MIND DEVELOPMENT each of these can be understood only by knowing how the two systems work together to shape our judgments and decisions.Drawing on a lifetime's experimental experi- PROUST WAS A NEUROSCIENTIST ence, Kahneman reveals where we can and cannot trust our intuitions and how we by Jonah Lehrer can tap into the benefits of slow thinking. He offers practical and enlightening In this technology-driven age, it’s tempting to believe that science can solve every insights into how choices are made in both our professional and our personal lives- mystery. After all, science has cured countless diseases and even sent humans into and how we can use different techniques to guard against the mental glitches that space. But as Jonah Lehrer argues in this sparkling debut, science is not the only path often get us into trouble. Thinking, Fast and Slow will transform the way you take to knowledge. In fact, when it comes to understanding the brain, art got there first. decisions and experience the world.Unabridged 2011 Taking a group of artists – a painter, a poet, a chef, a composer, and a handful of nov- Available On Demand on the TRL Audiobooks app. elists – Lehrer shows how each one discovered an essential truth about the mind that science is only now rediscovering. 2008 Unabridged (Brilliance Audio) MIND DEVELOPMENT Available on CD. Catalog number 32184 (7 CDs 75 Min. each) THE ULTRAMIND SOLUTION MIND DEVELOPMENT by Mark Hyman, M.D. REAL INTELLIGENCE Dr. Mark Hyman unveils his ground breaking program that shows how we can fix by Dr. Laurence D. Martel our broken brains by healing our bodies first. Based on the emerging field of Func- In Real Intelligence, Dr. Martel reveals this proven brain-expanding system to you tional Medicine, Dr. Hyman presents a simple six-week plan to restore health and and shows you how to quickly and easily implement it in the most important areas of gain an UltraMind, one that's highly focused, able to pay attention at will, has a your life so that you can experience similarly extraordinary results. First, he'll guide strong memory, and leaves us feeling calm, confident, in control, and in good spirits. you through a series of straightforward questions designed to help you identify your 2009 (Simon & Schuster) unique learning style. You'll discover which factors increase your ability to effec- Available on CD. Catalog number 32153 (5 CDs 75 Min. each) tively think, act, and process information - and you'll come to understand exactly Available On Demand on the TRL Audiobooks app. why, over the course of your life, you have excelled in some areas and struggled in others. 2005 (Nightingale-Conant) MIND DEVELOPMENT Workbook required. UNLEASH THE POWER OF THE FEMALE BRAIN Available on CD. Catalog number 32139 (10 CDs 9 Hours) by Daniel G. Amen, M.D. MIND DEVELOPMENT For the first time, bestselling author and brain expert Dr. Daniel G. Amen offers REMOTE VIEWING AND REMOTE INFLUENCING insight on the unique characteristics and needs of the female brain and a practical, by Dennis Higgins and John La Tourrette, Ph.D. prescriptive program targeted specifically for women to help them thrive. In this In this cutting-edge course, the authors use their combined 47 years of experience breakthrough guide based on research from his clinical practice, Dr. Amen addresses with the Silva Mind Method to teach you what the late Jose Silva called “a new way the issues women ask about the most including fertility, pregnancy, menopause, of thinking.” This unique mind technology, will help you in every area of your life. weight, stress, anxiety, insomnia, and relationships. 2013 Unabridged. (Random Learn how to be happier, healthier, luckier, and more successful! 2003 (Nightin- House) gale-Conant) Available on CD. Catalog number 32010 (10 CDs 75 Min each) CD-ROM Workbook available upon request. Available on CD. Catalog number 32117 (10 CDs 8.5 Hours) MIND DEVELOPMENT MIND DEVELOPMENT A WHOLE NEW MIND REPROGRAM YOUR SUBCONSCIOUS by Daniel H. Pink by Gale Glassner Twersky Lawyers. Accountants. Software engineers. That’s what Mom and Dad encouraged us In Reprogram Your Subconscious: How to Use Hypnosis to Get What You Really to become. They were wrong. Gone is the age of “left-brain” dominance. The future Want, highly respected, board-certified hypno-counselor Gale Glassner Twersky, belongs to a different kind of person with a different kind of mind: designers, inventors, A.C.H., Ct. H.A., introduces you to the remarkable power of hypnosis to create spe- teachers, and storytellers—creative and empathic “right-brain” thinkers whose abilities cific and positive permanent changes applicable to every aspect of your life. 2004 mark the fault line between who gets ahead and who doesn’t. Drawing on research (Nightingale-Conant) from around the advanced world, Daniel Pink outlines the six fundamentally human *Warning: CDs 6-9 are teaching Hypnosis. Do Not Use While Driving! abilities that are essential for professional success and personal fulfillment—and Journal available on request. reveals how to master them. Unabridged. 2009 (Brilliance Audio) Available on CD. Catalog number 32125 (9 CDs 7 Hours) Available on CD. Catalog number 32156 (5 CDs 75 Min. each)

Audio CDs and On Demand 2018 Audiobooks 75 TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT 5 CHOICES THE ART OF DOING ONE THING AT A TIME by Kory Kogon, Adam Merrill, Leena Rinne by Jeff Davidson Every day brings us a crushing wave of demands: a barrage of texts, emails, interrup- Jeff Davidson discusses the key concepts on your path to being more productive at tions, meetings, phone calls, tweets, blogs—not to mention the high-pressure work and more focused on activities in your personal life - doing one thing at a time. demands of our jobs—that can be overwhelming and exhausting. The sheer number Jeff has delivered this presentation to audiences around the world and, in fact, has of distractions can threaten our ability to think clearly, make good decisions, and trademarked the term “the art of doing one thing at a time.” You'll learn why you do accomplish what matters most, leaving us worn out and unfulfilled. Now Franklin your best while maintaining high levels of concentration, why multitasking is not all Covey offers powerful insights drawn from the latest neuroscience and decades of it's cracked up to be, why doing one thing at a time is so intrinsically rewarding, and experience and research in the time-management field to help you master your atten- some techniques for clearing away your workspace, so that you can be at your best.If tion and energy management through five fundamental choices that will increase you feel as if the pace of your life is speeding up while your enjoyment is decreasing, your ability to achieve what matters most to you. The 5 Choices is time management and if you suspect you could be more effective at work and more productive through- redefined for the twenty-first century: it increases the productivity of individuals, out your career, then this program is for you. Jeff also discusses how the ability to teams, and organizations and empowers you to make more selective, high-impact focus on one thing at a time on a daily, weekly, monthly, and annual basis can result choices about where to invest your valuable time, attention, and energy. 2014 in some enjoyable and rewarding achievements and experiences. Learn to develop Unabridged. (Franklin Covey) the art of doing one thing at a time and benefit like all the rest who already have. Available on CD. Catalog number 33108 (5 CDs,6 Hours) Adapted 2011 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. TIME MANAGEMENT TIME MANAGEMENT 52 WAYS TO GET MORE DONE THE ART OF PROCRASTINATION by Dondi Scumaci by John Perry Practical solutions to the common problem of too much to do in too little time Celebrating a nearly universal character flaw, The Art of Procrastination is a wise, charming, compulsively readable book—really, a tongue-in-cheek argument of ideas. Does this sound familiar? You start out with a clear plan and lots of ambition. But, as Perry offers ingenious strategies, like the defensive to-do list (“1. Learn Chinese...”) the day wears on, the interruptions begin, new assignments arrive, and work piles up. and task triage. He discusses the double-edged relationship between the computer Extra meetings, new requests, before you know it you’re further behind than you and procrastination—on the one hand, it allows the procrastinator to fire off a letter were at the days start! And you’re dead tired. Renowned trainer Dondi Scumaci or paper at the last possible minute; on the other, it’s a dangerous time suck (Perry knows from personal experience that it doesn’t have to be this way. Through this pro- counters this by never surfing until he’s already hungry for lunch). Or what may be gram, she shares tips and strategies that will put you firmly in control of your day, procrastination’s greatest gift: the chance to accomplish surprising, wonderful things both on the job and at home. If you feel stressed, tired, and in need of solutions, this by not sticking to a rigid schedule. For example, Perry wrote this book by avoiding is a must-hear program. 2007 (National Seminars Group) the work he was supposed to be doing—grading papers and evaluating dissertation Available on CD. Catalog number 33227 (1 CD 51 Min.) ideas. How lucky for us. Unabridged 2012 TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. 80/20 PRINCIPLE TIME MANAGEMENT by Richard Koch CARROTS AND STICKS Learn that you can actually be more effective with less effort by learning how to by Ian Ayers identify and leverage the 80/20 principle. The 80/20 principle is the well-verified Could you lose weight if you put $20,000 at risk? Would you finally set up your bill- observation that in business, economics, and life generally, about 80 percent of all ing software if it meant that your favorite charity would earn a new contribution? If results flow from a mere 20 percent of our efforts. You probably know, for example, you’ve ever tried to meet a goal and came up short, the problem may not have been that 20 percent of customers account for 80 percent of profits. But did you know that that the goal was too difficult or that you lacked the discipline to succeed. From giv- 20 percent of our time accounts for 80 percent of the work we accomplish? The 80/20 ing up cigarettes to increasing your productivity at work, you may simply have principle shows how you can achieve much more with much less effort, time, and neglected to give yourself the proper incentives. Ian Ayres, the New York Times best- resources, simply by identifying and focusing your efforts on the 20 percent that selling author of Super Crunchers, applies the lessons learned from behavioral eco- really counts. 1999 (Nightingale-Conant) nomics—the fascinating new science of rewards and punishments—to introduce Available on CD. Catalog number 33250 (6 CDs 7 Hours, 20 Min.) readers to the concept of “commitment contracts”: an easy but high-powered strategy for setting and achieving goals already in use by successful companies and individu- TIME MANAGEMENT als across America. Ayres has developed contracts—including the one he honored THE 90 SECOND RULE with himself to lose more than twenty pounds in one year—that have already helped by Douglas C. Merrill many find the best way to help themselves at work or home. Unabridged 2010 What can you accomplish in just 90 seconds? More than you ever thought possible! Available On Demand on the TRL Audiobooks app. Renowned author and educator Jim Fannin has coached more champions than any TIME MANAGEMENT person in the world, from award-winning athletes to top CEOs. His unique methods have been tried and proven over and over again, in some of the toughest circum- THE CHECKLIST MANIFESTO stances imaginable. Fannin reveals these same winning methods to YOU in an by Atul Gawande extraordinary system designed to help you shift quickly into a state of peak thinking The New York Times best-selling author of Better and Complications reveals the sur- and performance across the entire spectrum of your life. 2010 (Nightingale Conant) prising power of the ordinary checklist. DVD Workbook available upon request. We live in a world of great and increasing complexity, where even the most expert Available on CD. Catalog number 33280 (6 CDs 6 Hours) professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful TIME MANAGEMENT turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and CD33229 ADD-FRIENDLY WAYS TO ORGANIZE YOUR LIFE simplest of techniques: the checklist.Unabridged.2008 (Macmillan Audio) by Judith Kolberg Available on CD. Catalog number 33276 (5 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Organizing books fall short of addressing the unique needs of adults with ADD. They fail to understand the clinical picture of ADD and how it impacts the organizing pro- TIME MANAGEMENT cess often making their advice irrelevant or frustrating when put into application. CONQUERING PROCRASTINATION Books about ADD may address organization/disorganization but do so in a cursory (How To Stop Stalling & Start Achieving) fashion and on a very small scale in what are usually long books on the subject. This by Neil Fiore, Ph.D. is a book that has ADD-Friendly advice with the ADDer in mind. This collaboration Dr. Fiore helps you recognize the three fears most commonly at procrastination's brings forth the best underlying understanding with the most effective and practical core: fear of being controlled, fear of being judged, and fear of missing out on the remedy from ADD experts in two important fields -- professional organization and good things in life. By learning about them and understanding them, you can put clinical psychology. Finally, it offers organizing advice that ranges from self-help to them to work for you and not against you. Learn valuable lessons on how to manage utilizing the help of non-professionals, to using professional assistance. Thus it per- stress and develop self-discipline to deal with excuses, perfectionism and comfort mits the reader to decide where they are at personally in the organizing process, and zones! 1994 (Nightingale-Conant) what level of support will be most beneficial to their unique situation. Unabridged CD-Rom Workbook available upon request. 2002 Available on CD. Catalog number 33413 (6 CDs 6 Hours) Available On Demand on the TRL Audiobooks app. TIME MANAGEMENT TIME MANAGEMENT CRITICAL CHAIN ADVANCED STRATEGIC PLANNING by Eliyahu M. Goldratt by Ed Bogle A young, untested team of problem solvers challenged with saving their company Join CEO Space speaker Ed Bogle as he lays out the fundamental principles that will moves from board room to classroom in search of answers—and finds them in propel your business to new heights. Learn powerful strategies in this recorded live through lively, open discourse with their innovative professor. This gripping, fast- audio presentation. Improve your knowledge and your power in areas like target seg- paced business novel does for project management what Eliyahu M. Goldratt’s other menting, stressing value over price, value perception. Ed uses a sophisticated study novels have done for production and marketing. 2013 Unabridged. (High Bridge that was conducted over 6 years using 525 companies to show you how planning will Audio) get you where you want to go! Abridged. 2013 Available on CD. Catalog number 33106 (7 CDs, 7.5 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

76 Audio CDs and On Demand 2018 Tape Rental Library TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT CRAZYBUSY ESSENTIALISM:THE DISCIPLINED PURSUIT OF LESS by Edward M. Hallowell, M.D. by Greg McKeown Look at what's happened to the usual how-are-you exchange. It used to go like this: Have you ever found yourself stretched too thin? Do you simultaneously feel over- "How are you?" "Fine." Now it often goes like this: "How are you?" "Busy." Or "Too worked and under utilized? Are you often busy but not productive? Do you feel like busy." Or simply "Crazy." Without intending for it to happen or knowing how, when, your time is constantly being hijacked by other people’s agendas? If you answered yes or why it got started, many people now find that they live in a rush they never to any of these, the way out is the Way of the Essentialist. The Way of the Essentialist wanted. If you feel busier than you've ever been and wonder how this happened and isn’t about getting more done in less time. It’s about getting only the right things done. how you can keep up the pace much longer, you are hardly alone. Crazy? Maybe not. It is a systematic discipline for discerning what is absolutely essential, then eliminating Dysfunctional? Yes, indeed. We all have more to do than ever before -- and less time everything that is not, so we can make the highest possible contribution towards the to do it. In this highly listenable audiobook, the foremost expert on ADD, Ned Hal- things that really matter. By forcing us to apply a more selective criteria for what is lowell, explores the society-wide phenomenon of culturally induced ADD. Being Essential, the disciplined pursuit of less empowers us to reclaim control of our own busy may very well keep you from doing what matters most, or it may lead you to do choices about where to spend our precious time and energy – instead of giving others things you deem unwise (like getting angry, for example). Being busy is a problem the implicit permission to choose for us. Essentialism is not one more thing – it’s a for almost all of us. This audiobook is about both the opportunity and the problem -- whole new way of doing everything. A must-read for any leader, manager, or individ- where this peculiar life comes from and how to turn it to your advantage. Offering ual who wants to learn who to do less, but better, in every area of their lives.2014 solutions to this difficult, complex problem that might work for you, most impor- Available on CD. Catalog number 33107 (5 CDs, 6 Hours) tantly, Crazybusy may prompt you to create solutions of your own. 2007 Available On Demand on the TRL Audiobooks app. Unabridged. TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. EXECUTION: THE DISCIPLINE OF GETTING THINGS TIME MANAGEMENT DONE CUT TO THE CHASE by Larry Bossidy & Ram Charan The book that shows how to get the job done and deliver results... whether you’re by Stuart R. Levine running an entire company or in your first management job. 2002 (Random House) In Cut To The Chase, Levine has distilled the expertise of hundreds of CEO's, man- Available on CD. Catalog number 33261 (7 CDs 70 Min. each) agers, and professionals into 100 concise, invaluable lessons about how to get to the Available On Demand on the TRL Audiobooks app. point, stay on track, and be more successful in everything you do. In an age where we spend more hours at work than ever before, Cut To The Chase is the indispensable TIME MANAGEMENT guide to making the most of your time so that you can lead a happier, more balanced CD1301 THE FRINGE HOURS life. 2006 (Tantor) by Jessica Turner Available on CD. Catalog number 33263 (3 CDs 65 Min. each) In this practical and liberating book, Jessica Turner empowers women to take back Available On Demand on the TRL Audiobooks app. pockets of time they already have in their day in order to practice self-care and do the things they love. Turner uses her own experiences and those of women across the TIME MANAGEMENT country to teach readers how to balance their many responsibilities while still taking CD130122DROP THE BALL time to invest in themselves. She also addresses barriers to this lifestyle, such as com- by Tiffany Dufu parison and guilt, and demonstrates how eliminating these feelings and making In Drop the Ball, Dufu recounts how she learned to reevaluate expectations, shrink changes to one's schedule will make the reader a better wife, mother, and friend.Per- her to-do list, and meaningfully engage the assistance of others-freeing the space she fect for any woman who is doing everything for everyone--except herself--The needed to flourish at work and to develop deeper, more meaningful relationships at Fringe Hours is ideal for both individuals and small group use.Unabridged 2015 home. Even though women are half the workforce, they still represent only eighteen Available On Demand on the TRL Audiobooks app. per cent of the highest level leaders. The reasons are obvious: just as women reach TIME MANAGEMENT middle management they are also starting families. Mounting responsibilities at work GET GOING (Overcoming Procrastination) and home leave them with no bandwidth to do what will most lead to their success. by Jane B. Burka, Ph.D. and Lenora N. Yuen, Ph.D. Offering new perspective on why the women's leadership movement has stalled, and Start to finish now. Managing your procrastination: you can overcome. Step by step packed with actionable advice, Tiffany Dufu's Drop the Ball urges women to proven techniques. 1985 (Listen USA) embrace imperfection, to expect less of themselves and more from others-only then Available on CD. Catalog number 33400 (1 CD 57 Min.) can they focus on what they truly care about, devote the necessary energy to achiev- ing their real goals, and create the type of rich, rewarding life we all desire. TIME MANAGEMENT Unabridged 2017 GETTING ORGANIZED IN THE GOOGLE ERA Available on CD. Catalog number 33109 (8 CDs, 9.5 Hours) by Douglas C. Merrill Available On Demand on the TRL Audiobooks app. From how to harness the amazing power of search, to how to get the most out of cloud computing, to techniques for filtering through the enormous avalanche of information that assaults us at every turn, to tips for minimizing distractions and bet- Make Travel Time Pay... ter integrating work and life, Getting Organized in the Google Era is chock-full of practical, invaluable, and often counterintuitive advice for anyone who wants to be with audio cassettes and CDs. more organized and productive–and less stressed--in our 21st-century world. Unabridged.2010 (Random House) Available on CD. Catalog number 33278 (6 CDs 75 Min. each) TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. EAT THAT FROG TIME MANAGEMENT by Brian Tracy GETTING THINGS DONE According to the old saying, if you eat a live frog first thing each morning you’ll by Jeff Davidson have the satisfaction of knowing its probably the worst thing you’ll do all day. Using The phrase “getting things done” is almost a rallying cry for a generation of career “eat that frog” as a metaphor for tackling the day’s most challenging - and most prone professionals striving to make their mark on the world. In this program, Jeff David- to procrastination - task, Eat That Frog shows readers how to zero in on these critical son, author of 56 mainstream books, 260 e-books, and 24 iPhone apps, discusses the tasks and organize their time. This means not only getting more things done, but get- nuances of what he does to maintain high personal productivity hour after hour, day ting the right things done. In his trademark high-energy style, Brian Tracy cuts to the after day. It's the little things that count, and Jeff shares oodles of tips, tactics, and core of what’s vital to effective personal time management: decision, discipline, and strategies to help you become more efficient, more effective, and more accomplished determination. He details 21 practical, doable steps to stop the procrastination tread- starting right now. Adapted 2011 mill and get more of the important tasks done today. This expanded second edition Available On Demand on the TRL Audiobooks app. includes practical strategies for outwitting those major time-thieves: the high-tech TIME MANAGEMENT distractions of email, the Internet, and cell phones. 2006 (Audio Partners) GETTING THINGS DONE Available on CD. Catalog number 33235 (3 CDs 55 Min. each) Available On Demand on the TRL Audiobooks app. by David Allen Getting Things Done has the potential to transform the way you work-and the way TIME MANAGEMENT you experience work. At any level of implementation, Allen’s entertaining and ENOUGH ALREADY thought-provoking advice shows you how to pick up the pace without wearing your- self down. 2002 (Simon & Schuster) by Peter Walsh Available on CD. Catalog number 33245 (3 CDs 60 Min. each) Most of us are so overwhelmed by the stuff in our daily lives -- work, bills, family Available On Demand on the TRL Audiobooks app. commitments, demands from our kids' schools -- that we rush from person to person and place to place. For many of us, life feels completely out of balance because we TIME MANAGEMENT give one area of our lives too much attention and the other areas nowhere near HOW TO MASTER YOUR TIME enough. This crazy imbalance and the resulting stress and unhappiness you feel are by Brian Tracy the clutter that Peter Walsh wants to help you tackle in Enough Already!: Clearing Discover how you can gain two extra hours daily which can translate into a potential Mental Clutter to Become the Best You. 2006 (Simon & Schuster) 25 percent earnings gain. You will learn how to set goals, get organized, establish pri- Available on CD. Catalog number 33273 (5 CDs 75 Min. each) orities and much more. 1989 (Nightingale-Conant Corp.) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 33260 (6 CDs 5 Hours)

Audio CDs and On Demand 2018 Audiobooks 77 TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT CD33235 IT’S ABOUT TIME MANAGEMENT ORGANIZING GENIUS by Marsha Sue Petrie by Warren Bennis The ultimate program to manage chaos, to overcome procrastination, to prioritize University of Southern California business professor Bennis and Los Angeles Times with ease and to learn to say “NO”. Also learn to deal with interruptions and things reporter Biederman examine six “Great Groups” whose work affected and sometimes during the day that would take you off course. Marsha also knows how and when to changed the modern world. They are the Disney organization and its animated films; land a knockout punch. Think of her presentations as charm school with live ammu- the Xerox Corporation's Palo Alto Research Center, which designed the first user- nition. You'll learn proven tactics for managing people, change by learning the friendly computer; the Clinton presidential campaign of 1992 for what the authors importance of making choices and being more flexible. “Let's be honest,” she says, deem a remarkable victory; Lockheed's Skunk Works, where the U-2 spy plane and “some of the situations you encounter are very difficult and you need to learn how to the Stealth bomber were developed; Black Mountain College in the foothills of North handle it or they'll tear you apart.” This is where you'll learn how to get the results Carolina, which lasted only from 1933 to 1956 but attracted many major artists; and you deserve, reduce conflict, build teams, improve relationships and create excel- the Manhattan Project, whose scientists created the atomic bomb. All of these lence. Unabridged. 2009 groups, the authors stress, consisted of enormously talented people with a sense of Available On Demand on the TRL Audiobooks app. mission, who worked under a strong leader and were imbued with pragmatic opti- mism. Each segment is so well told that it has lessons for all.. Unabridged 1998 TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. JUST COMPLETE ONE THING TIME MANAGEMENT by Gail Blanke From the best-selling author and narrator of the Audie Award-finalist, Throw Out THE POWER OF CLARITY Fifty Things: Clear the Clutter, Find Your Life, comes the fourth of six 'Monday by Brian Tracy Morning Motivators'--perfect for starting out your week on the right foot! The Power of Clarity is a synthesis of the best ideas and strategies on personal man- Available On Demand on the TRL Audiobooks app. agement ever brought together in one place, in one simple, easy-to-use plan. It shows you to how to organize and simplify your life in the seven critical areas that are essential for complete balance and true peace of mind. You learn how to develop TIME MANAGEMENT goals and plans in each of the areas that are important to you. You learn how to set KISS THAT FROG: 21 Ways To Turn Negatives into clear priorities among the competing demands on your time. You learn how to focus Positives single mindedly on the one thing that you can do at any given time to achieve the by Brian Tracy most important results possible for you in that area. 2001(Nightingale-Conant) The legendary Eat That Frog! (more than 450,000 copies sold and translated into 23 Workbook available upon request. languages) provides the 21 most effective methods for conquering procrastination Available on CD. Catalog number 33257 (6 CDs 6 Hours, 15 Min.) and accomplishing more. Now Brian Tracy is coming out with another blockbuster. The master of No Excuses is turning his attention to positive thinking, and in the tra- TIME MANAGEMENT dition of Eat That Frog! he offers the listener 21 ways to turn negatives into positives. THE POWER OF FULL ENGAGEMENT 2012 Unabridged (Hachette) by Jim Loehr and Tony Schwartz Available on CD. Catalog number 33103(4CDs 60 Min. each) The Power Of Full Engagement is a highly practical, scientifically based approach to Available On Demand on the TRL Audiobooks app. managing your energy more skillfully both on and off the job. It lays out key training principles and provides a powerful, step-by-stop program that will help you. 2001 TIME MANAGEMENT (Audio Renaissance) MANAGING TIME BY MANAGING YOUR EMAIL Available on CD. Catalog number 33200 (4 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. by Jeff Davidson Email has become the great blessing, as well as the great curse, of today's career pro- TIME MANAGEMENT fessionals. Each of us is deluged by more messages coming in than we can comfort- ably respond to. How can we better manage email so as to better manage our day and THE POWER OF LESS our time? In this compelling session, professional speaker Jeff Davidson, who has by Leo Babauta written such popular books as Breathing Space, Simpler Living, The Ten Minute With the countless distractions that come from every corner of a modern life, it’s amaz- Guide to Managing Time, and The 60 Second Organizer, lays out a plan to help you ing that we’re ever able to accomplish anything. The Power of Less demonstrates how get started immediately. Jeff discusses the importance of recognizing email as a tool, to streamline your life by identifying the essential and eliminating the unnecessary – not the driving force behind how you plan your day. He describes how to set up and freeing you from everyday clutter and allowing you to focus on accomplishing the use a file folder system that will instantly make you more efficient. He discusses an goals that can change your life for the better. 2008 (Brilliance Audio) email triage system consisting of four categories that will enable you to quickly win- Available on CD. Catalog number 33201 (4 CDs 4 Hours) now down any volume of email messages you receive. Don't let droves of email in your IN bin plague you for another day. Adapted 2011 TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. PROCRASTINATION by Jane B. Burka, PhD and Lenora M. Yuen, PhD TIME MANAGEMENT Based on their workshops and counseling experience, psychologists Jane B. Burka THE ON-TIME ON-TARGET MANAGER and Lenora M. Yuen offer a probing, sensitive, and at times humorous look at a prob- lem that affects everyone: students and scientists, secretaries and executives, home- by Ken Blanchard, and Steve Gottry makers and salespeople. Procrastination identifies the reasons we put off tasks—fears Ken Blanchard's phenomenal best sellers, such as The One Minute Manager and of failure, success, control, separation, and attachment—and their roots in our child- Raving Fans, have made him a globally recognized business legend. Now, he has hood and adult experiences. The authors offer a practical, tested program to over- joined with noted business author Steve Gottry to explore one of the most common come procrastination by achieving set goals, managing time, enlisting support, and and insidious problems plaguing the workplace: procrastination. Unabridged. 2003 handling stress. Burka and Yuen even provide tips on living and working with the (Harper Audio) procrastinators you may know. Wise, effective, and easy to use, this new edition Available on CD. Catalog number 33269 (2 CDs 75 Min. each) shows why for 25 years Procrastination has been an immediate must-have for anyone who puts things off until tomorrow. 2012 Unabridged. (Brilliance Audio) TIME MANAGEMENT Available on CD. Catalog number 33105 (9 CDs 75 Min each) CD130122ORGANIZE TOMORROW TODAY by Jason Selk TIME MANAGEMENT Dr. Jason Selk helps well-known professional and Olympic athletes as well as For- THE PROCRASTINATION EQUATION tune 500 executives and organizations develop the mental toughness necessary to by Piers Steel, Ph.D. thrive in the face of adversity and achieve elite-level results. Tom Bartow, following Using a mix of psychology, evolutionary biology, self-help, and more than a decade a career as a winning college basketball coach, became one of the country’s top of research, Dr. Piers Steel, the world’s foremost authority on procrastination, offers financial advisors and is now one of the premier business coaches in the nation. a tried and true method helping us to identify, understand, and break free of our self- Together, Selk and Bartow reveal the secrets of how both elite athletes and business destructive bad habits and create more positive lives for ourselves. Unabridged leaders climb to the top.In Organize Tomorrow Today, two of the top minds in human ©2010 performance come together to deliver the pathway to extreme success. Doing more is Available On Demand on the TRL Audiobooks app. not the answer, and Selk and Bartow walk you through how to achieve more by doing less. There is a huge difference between knowing something and understanding. TIME MANAGEMENT There is an even wider gap between understanding and doing. Highly successful peo- THE PROCRASTINATOR’S HANDBOOK ple never get it all finished in any given day; however, they always get the most important things completed. Selk and Bartow offer the 8 fundamentals of doing what by Rita Emmett it is most important. Organize Tomorrow Today will show you the performance gains Emmett empowers procrastinators to identify the behavioral styles and patterns they that athletes, executives, and salespeople spend tens of thousands of dollars to use for putting things off, apply proven anti procrastination tips and techniques for achieve. Hachette. Unabridged 2016 achieving goals, and develop strategies to move forward when stuck or reverting to Available on CD. Catalog number 33110 (5 CDs, 6 Hours) patterns. 2001 (Audio Renaissance) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 33272(3 CDs 60 Min. each)

78 Audio CDs and On Demand 2018 Tape Rental Library TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT CD130122THE PRODUCTIVITY PROJECT TIME MANAGEMENT IN AN INSTANT by Chris Bailey by Karen LeLand Chris Bailey turned down lucrative job offers to pursue a lifelong dream—to spend a In today’s hurly-burly work environment, many businesspeople find it challenging to year performing a deep dive experiment into the pursuit of productivity, a subject he avoid distraction, stay focused, use their time and energy to maximum benefit, and had been enamored with since he was a teenager. After obtaining his business degree, gain ground on important goals and outcomes. One study by the Families and Work he created a blog to chronicle a year-long series of productivity experiments he con- Institute found that one third of Americans are overworked and more than 50 percent ducted on himself, where he also continued his research and interviews with some of of those surveyed say they are either doing too many tasks at the same time or are fre- the world’s foremost experts, from Charles Duhigg to David Allen. Among the quently interrupted during the workday--or both. In short, we are overloaded! Time experiments that he tackled: Bailey went several weeks with getting by on little to no Management In An Instant helps people overcome the feeling of overload and out- sleep; he cut out caffeine and sugar; he lived in total isolation for 10 days; he used his lines the best practices for improving everyday work situations. Unabridged. 2008 smartphone for just an hour a day for three months; he gained ten pounds of muscle Available On Demand on the TRL Audiobooks app. mass; he stretched his work week to 90 hours; a late riser, he got up at 5:30 every morning for three months—all the while monitoring the impact of his experiments on TIME MANAGEMENT the quality and quantity of his work. In an eye-opening and thoroughly engaging TIME MANAGEMENT MADE SIMPLE read, Bailey offers a treasure trove of insights and over 25 best practices that will by Brian Tracy help you accomplish more. Brilliance Audio. Unabridged 2016 Featuring the strategies that business expert Brian Tracy has identified as the most Available on CD. Catalog number 33111 (7 CDs, 8 Hours) effective and that he himself employs, this handy volume reveals how you can: han- TIME MANAGEMENT dle endless interruptions, meetings, emails, and phone calls; identify your key result areas, allocate enough time for top priority responsibilities, batch similar tasks to pre- 2SCRUM: THE ART OF DOING TWICE THE WORK IN serve focus and make the most of each minute; overcome procrastination, deter- HALF THE TIME mine what to delegate and what to eliminate, utilize Program Evaluation and Review by Jeff Sutherland Techniques to work backward from the future... and ensure your most important NEW Learn to take control, organize, prioritize and get more done. The new super-orga- goals are met, and more. Filled with Brian Tracy's trademark wisdom, this audiobook nized you will be more productive, more efficient, more happy and much less will help you get more done, in less time... and with much less stress. Unabridged. stressed than you ever thought possible. 2001 (National Press Publications) 2009 Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. TIME MANAGEMENT TIME MANAGEMENT TODAY MATTERS THE SECRETS TO DE-JUNKING YOUR LIFE by John Maxwell by Peggy Doolittle Lots of books claim they can change your life. How many actually teach you how to Learn to take control, organize, prioritize and get more done. The new super-orga- take the many small steps that lead to success each and every day of your life? John nized you will be more productive, more efficient, more happy and much less Maxwell shows you how to seize the day in this hands on and inspiring guide. 2004 stressed than you ever thought possible. 2001 (National Press Publications) (Time Warner Audiobooks) Workbook available upon request. Available on CD. Catalog number 33239 (3 CDs 60 Min. each) Available on CD. Catalog number 33238 (6 CDs 5 Hours, 20 Min.) Available On Demand on the TRL Audiobooks app.

TIME MANAGEMENT TIME MANAGEMENT SHORTCUTS TO CREATING AND MAINTAINING THE ULTIMATE TIME MANAGEMENT SYSTEM! ORGANIZED FILES AND RECORDS Do you find yourself continually racing against time? Do you feel that you have so Learn strategies for organizing your files, computer, desk and office. 2005 (Rock- much to do that it’s difficult to get anything done? Laura Stack is a personal produc- hurst University) tivity expert, and she can show you how to create a time management system that Available on CD. Catalog number 33232 (1 CD 66 Min.) works for you. Managing time effectively is the key to managing your individual per- formance, but it’s much more complicated today than making a list and checking TIME MANAGEMENT things off. Learn how to set priorities and focus on what’s truly important, plan and STOP CLUTTER FROM STEALING YOUR LIFE schedule your day, and manage your calendar and tasks. Get organized, learn how to by Mike Nelson efficiently use social media, and eliminate time wasters in your day.©2010 “Stop Clutter from Stealing Your Life” gives you the practical advice you need to de- Available On Demand on the TRL Audiobooks app. clutter you life and get yourself on the path to recovery. The tips you’ll find through- out, such as clutter-free zones or establishing systems and filing habits will get you TIME MANAGEMENT organized—for good. 2001 (Listen & Live) THE WAY WE’RE WORKING ISN’T WORKING Available on CD. Catalog number 33266 (3 CDs 3 Hours, 30 Min.) by Tony Schwartz Available On Demand on the TRL Audiobooks app. The Way We're Working Isn't Working is one of those rare books with the power to profoundly transform the way we work and live. Demand is exceeding our capacity. TIME MANAGEMENT The ethic of “more, bigger, faster” exacts a series of silent but pernicious costs at TAKING CONTROL OF YOUR WORKDAY work, undermining our energy, focus, creativity, and passion. Nearly 75 percent of by CareerTrack employees around the world feel disengaged at work every day. The Way We're Get organized once and for all! This program teaches you how to accomplish your Working Isn't Working offers a groundbreaking approach to reenergizing our lives so own priorities without ignoring other people's demands. You'll learn to overcome the we're both more satisfied and more productive—on the job and off. 2010 (Simon distractions that can sabotage even your best intentions... how to decide priorities & Schuster) quickly... and how to overcome procrastination. Best of all, you'll have more time for Available on CD. Catalog number 33104 (5 CDs 70 Min. each) yourself when your workday is done — plus the energy to enjoy it. 2006 (Career Available On Demand on the TRL Audiobooks app. Track) Available on CD. Catalog number 33102 (4 CDs 4 Hours) TIME MANAGEMENT RELAXATION THROW OUT FIFTY THINGS RELAXATION by Gail Blanke MINDFULNESS MEDITATION Throw Out Fifty Things is truly an eye-opener. According to Blanke, Our lives are so by Jon Kabat-Zinn filled with junk from the past-from dried up tubes of crazy glue to old grudges that Learn how to access your own deep inner resources for learning, growing and heal- it's a wonder we can get up in the morning, never mind to work, care for our children, ing. Enrich your experience of everyday living, reduce stress, and bring greater clar- our parents and just put one foot in front of the other. Blanke wants to start a move- ity and understanding to everything you do. 1995 (Simon & Schuster) ment of people across America throwing out fifty things (magazines count as only one!) that will help liberate us form the stuff both physical and mental that clutters Available on CD. Catalog number 34117 (2 CDs 60 Min. each) our lives. 2009 (Listen and Live) TIME MANAGEMENT Available on CD. Catalog number 33229 (3 CDs 80 Min. each) Available On Demand on the TRL Audiobooks app. THE SILVA ULTRAMIND ESP SYSTEM by Michael Wickett, Ed Bernd, Jr., Jose Luies Romero, JoNell Monaco Lytle TIME MANAGEMENT Unleash the telepathic powers you were born with! In just 15 minutes a day, you can TIME MANAGEMENT FROM THE INSIDE OUT develop the ability to: read minds accurately, influence people from a distance, by Julie Morgenstern receive guidance from High Intelligence, create “good vibes” with anyone you meet, These days, we face no greater challenge in our personal and professional lives than detect hidden information, find lasting inner peace, and in the process...unleash the organizing and managing our time. Learn how to overcome the time challenge once telepathic powers you were born with! 2001 (Nightingale-Conant) NOTE: Each of and for all! 2000 (Simon & Schuster) these CDs are relaxation/meditation. Please do not use while driving. Available on CD. Catalog number 33231 (2 CDs 60 Min. each) Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 34148 (9 CDs 7.5 Hours)

Audio CDs and On Demand 2018 Audiobooks 79 EMOTIONS EMOTIONS EMOTIONS EMOTIONS 12 SECRETS TO HIGH SELF-ESTEEM EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER by Linda Larsen MORE THAN IQ There are valuable personal benefits to knowing what you want out of life. But just by Daniel Goleman, Ph.D. knowing isn’t enough; you have to act in your own best interests. Others won’t do it It is the tenth anniversary since the first publication of Daniel Goleman’s ground for you. Linda Larsen brings new awareness of the inner obstacles you may have breaking best-seller, Emotional Intelligence which maps the territory where IQ meets allowed to get in the way of your success or happiness. She then gives you the tools EQ, where we apply what we know to how we live. Spending over a year on the New and tactics you need to positively change the ways you see yourself, present yourself, York Times best-seller list, Emotional Intelligence provided the evidence for what and allow others to treat you. When you’ve finished this program, you’ll have a set of many successful people already knew: being smart isn’t just a matter of mastering goals and directions to use throughout your life as support and reinforcement to be facts; its a matter of mastering your own emotions and understanding the emotions of happier, healthier, more prosperous and fulfilled. 2006 (Skill path Publications) the people around you. Abridged 2005 (Audio-Renaissance) CD-ROM Workbook available on request. Available on CD. Catalog number 34161 (3 CDs 90 Min. each) Available on CD. Catalog number 35513(6 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. EMOTIONS CD36009 ACHIEVING EMOTIONAL LITERACY EMOTIONS by George A. Steiner EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER High IQ alone doesn't make a person smart. Without emotional intelligence -- the MORE THAN IQ ability to understand and manage your feelings and how the feelings of others affect by Daniel Goleman, Ph.D. you -- your chances of having a successful and happy life are very slim. Dr. Claude It is the tenth anniversary since the first publication of Daniel Goleman’s ground Steiner has taught emotional literacy to groups and individuals for twenty years. breaking best-seller, Emotional Intelligence which maps the territory where IQ meets Now, in this step-by-step audiobook, Dr. Steiner tells you how to increase your own EQ, where we apply what we know to how we live. Spending over a year on the New emotional literacy. You will hear Dr. Steiner's clear and systematic response to the York Times best-seller list, Emotional Intelligence provided the evidence for what emotional blocks that hold us back. He will tell you how to: Reverse the dangerous many successful people already knew: being smart isn’t just a matter of mastering self-destructive emotional patterns that can rule a person's life, Open your heart and facts; its a matter of mastering your own emotions and understanding the emotions of mind to honest and effective communication, Survey the emotional landscape, Take the people around you. Unabridged 2005 (Audio-Renaissance) responsibility for your emotional life, Achieving Emotional Literacy gives you the Available on CD. Catalog number 34162 (11 CDs 65 Min. each) tools to develop meaningful and loving personal relationships, become more effec- Available On Demand on the TRL Audiobooks app. tive in business situations, and bring new joy and satisfaction into every aspect of your life.1997 Abridged Available On Demand on the TRL Audiobooks app. EMOTIONS FEAR AND OTHER UNINVITED GUESTS EMOTIONS by Harriet Lerner, Ph.D. CHOOSE TO LIVE AND LOVE Learn how to tackle the anxiety, fear and shame that keep us from optimal living and by Dr. Wayne Dyer loving. 2004 (Harper-Collins) Reveals what you need to know to make the choices to live and love in the life you Available on CD. Catalog number 34180 (3 CDs 75 Min. each) truly want for yourself. 1986 (Listen USA) Available on CD. Catalog number 34569 (1 CD 60 Min.) EMOTIONS EMOTIONS FEEL THE FEAR AND DO IT ANYWAY CD36009 CONQUER FEAR! by Susan Jeffers The biggest obstacle that all sales distributors must overcome is fear: fear of rejection, Do you have difficulty making decisions... asking your boss for a raise... committing fear of making decisions, fear of change, fear of failure, and of course, the big one— to or leaving a relationship... going on an interview... facing the future? Does fear fear of success. This presentation will teach you the steps to improve your results by keep you from jumping into life with energy and excitement? Now, Susan Jeffers, developing an unstoppable belief system.In this powerful program, you will learn to: who has helped millions turn their lives around, can help you become more powerful Identify and overcome self-limiting beliefs, Stop procrastination and self-sabotage, in the face of your fears. Dynamic and inspirational, Feel the Fear and Do It Anyway Reject rejection with the Law of Average,Break through negative programming now, is filled with concrete techniques for turning passivity into action. (Unabridged) Raise your self-esteem and confidence levels, Create momentum to stay motivated, 2007 (Hay House) Know what you really want and become unstoppable. Master the “Power of 5” to Available on CD. Catalog number 34506 (8 CDs 60 Min. each) accomplish what you want quickly and efficiently, Attract and sponsor more leaders. By blending the head and heart of motivation, you will master the strongest combina- tion of handling rejection, conquering fear, and become unstoppable. 2010 EMOTIONS Unabridged GOOD GRIEF Available On Demand on the TRL Audiobooks app. by Theresa Caputo EMOTIONS Theresa Caputo provides a guide to overcoming grief, filled with inspiring lessons from Spirit and astonishing stories from the clients who have been empowered by Theresa's CONQUERING FEAR spiritual readings. After more than a decade of being a practicing medium, Theresa by Harold Kushner Caputo brings the powerful lessons she has learned about grief, healing, and finding An inescapable component of our lives, fear comes in many guises: fear of unemploy- happiness in the wake of tragedy. In almost every reading she gives, Spirit insists that ment; fear of aging, illness, losing beauty; fear of a terrorist attack or natural disaster. In people begin to embrace their lives again. Easily said, but not everyone knows where to uncertain times, coping with these fears can be especially challenging, but in this indis- begin, and putting back together the pieces of a life marked by loss is never easy. Some- pensable, hopeful book, Harold S. Kushner teaches us to confront, master, and even times, you need spiritual guidance-that's where Theresa comes in. With her energetic, embrace fear for a more fulfilling life. Drawing on the teachings of religious and secu- positive and encouraging tone, Theresa uses the lessons from Spirit to guide you lar literature and on the true stories of people who have faced their fears, Kushner helps through grief toward a place of solace and healing. Each lesson is grounded in her cli- us to see that fear can present us with extraordinary opportunities to connect with our ents' stories as they share the experience of losing their loved ones, their encounters emotions, rethink our values, and change our lives, and the world, for the better. For with Spirit during readings, and the ways in which they've been able to heal and grow. those who fear helplessness, he suggests empowerment: through prayer, service, and Each chapter is filled with activities to help you find your “new normal”-including education. For those who fear for mankind’s future, he insists on hope and pragmatic journal entries, individual and group exercises, meditations, and moments of reflection- measures, such as working to protect the environment. For those who fear death, he based on the truths that Unabridged2017 proposes life lived boldly and purposefully. Unabridged2010 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

EMOTIONS EMOTIONS EMOTIONAL FREEDOM MAXIMUM CONFIDENCE by Judith Orloff, M.D. by Jack Canfield Picture yourself trapped in a traffic jam feeling utterly calm. Imagine being unflappa- Jack Canfield will help you feel more love and contentment than you ever have ble and relaxed when your supervisor loses her temper. What if you were peaceful before, just as he's helped thousands of people create more positive relationships with instead of anxious? What if your life were filled with nurturing relationships and a themselves and others. Jack is an internationally known expert in the areas of self- warm sense of belonging? This is what it feels like when you've achieved emotional esteem, peak performance and the psychology of achievement. He is the founder and freedom. National best-selling author Dr. Judith Orloff invites you to take a remark- co-creator of the amazing New York Times #1 Best-Selling Chicken Soup for the able journey, one that leads to happiness and serenity, and a place where you can gain Soul book series, which currently has an astonishing 53 million copies in print world- mastery over the negativity that pervades daily life. No matter how stressed you cur- wide. What's more, he's a graduate of Harvard University and University of Massa- rently feel, the time for positive change is now. You possess the ability to liberate chusetts, a teacher, psychotherapist, and corporate consultant. In this program, he'll yourself from depression, anger, and fear.2009 (Random House) show you practical techniques that can bring about both immediate changes and Available on CD. Catalog number 34171 (3 CDs 75 Min. each) long-term growth in your life. 2001 (Nightingale-Conant) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 35510 (6 CDs 60 Min. each)

80 Audio CDs and On Demand 2018 Tape Rental Library EMOTIONS FEELINGS EMOTIONS FEELINGS THE OTHER KIND OF SMART THE ALCHEMIST by Harvey Deutschendorf by Paulo Coelho Emotional intelligence (EI) has been called “advanced common sense” and is proven This story, dazzling in its simplicity and wisdom, is about an Andalusian shepherd to be a far better predictor of success than IQ. And unlike cognitive function, your boy named Santiago who travels from his homeland in Spain to the Egyptian desert emotional capacities are flexible, adaptable, and highly expandable. Filled with in search of treasure buried in the Pyramids. Along the way he meets a Gypsy inspiring stories from companies who have tapped into the power of EI, along with woman, a man who calls himself king, and an Alchemist, all of whom point Santiago profiles of people facing real-world dilemmas and easy-to-implement action plans, in the direction of his quest. The story of Santiago is an eternal testament to the trans- The Other Kind of Smart opens your eyes to crucial, yet often ignored, life lessons. forming power of our dreams and the importance of listening to our hearts. 1998 Unabridged.2009 (Brilliance Audio) Unabridged (Harper Audio) Available on CD. Catalog number 34174 (5 CDs 6 Hours) Available on CD. Catalog number 36008 (4 CDs 4 Hours)

EMOTIONS FEELINGS THE POWER OF RESILIENCE BE HAPPY WITHOUT BEING PERFECT by Robert Brooks, Ph.D., Sam Goldstein, Ph.D. by Alice D. Domar, Ph.D. In this breakthrough guide, the authors show adults how to call forth and nurture the All of us struggle with high expectations from time to time. But for many women, the power of resilience in themselves. Using real-life, moving stories from their work, worries can become debilitating–and often, we don’t even know we’re letting unreal- they tell readers how to cultivate inner strength and optimism in themselves and in istic expectations color our thinking. The good news is, we have the power to break those around them. 2004 (McGraw-Hill Audio) free from the perfectionist trap–and internationally renowned health psychologist, Available on CD. Catalog number 34175 (4 CDs 70 Min. each) Dr. Alice Domar can show you how. 2008 (Random House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 36092 (2 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app.

Obstacles are things a person sees when they EMOTIONS take their eyes off their goal. HAPPINESS by Jack Boland E. Joseph Cossman Use the miracle-working powers within you to develop and enjoy your own potential for happiness. 1986 (Listen USA) Available on CD. Catalog number 36086(1 CD 59 Min.) Available On Demand on the TRL Audiobooks app. EMOTIONS SELF-ESTEEM & PEAK PERFORMANCE by Jack Canfield FEELINGS How you feel about yourself affects every single aspect of your life. Jack Canfield THE HAPPINESS ADVANTAGE shows you how to boost your self-esteem and live life to the hilt. 1995 (Career- by Shawn Achor Track) Conventional wisdom holds that if we work hard we will be more successful, and if Available on CD. Catalog number 35502 (6 CDs 7 Hours) we are more successful, then we'll be happy. If we can just find that great job, win that next promotion, lose those five pounds, happiness will follow. But recent discov- EMOTIONS eries in the field of positive psychology have shown that this formula is actually SELF-ESTEEM backward: Happiness fuels success, not the other way around. When we are positive, our brains become more engaged, creative, motivated, energetic, resilient, and pro- by Caroline Myss ductive at work. 2010 Unabridged (Random House) What is self-esteem? A type of confidence? Or something far greater? On Self- Available on CD. Catalog number 36009 (6 CDs 75 Min. each) Esteem, Caroline Myss casts a new light on this often misunderstood subject, rede- Available On Demand on the TRL Audiobooks app. fining self-esteem as an actual core power that is essential to our evolutionary prog- ress. 2002 (Sounds True) Available on CD. Catalog number 35505 (4 CDs 70 Min. each) FEELINGS HAPPY AT LAST EMOTIONS by Richard O’Connor SOCIAL INTELLIGENCE In Happy at Last, psychotherapist Richard O’Connor offers new thinking about how by Daniel Goleman, Ph.D. we attain and maintain happiness, and he shows us that it doesn’t necessarily have to In richly anecdotal detail, Goleman brings to life the entirely new field of social neu- come at a high cost or in a big package. Rather, we can be in command of our happi- roscience that has emerged in the decade since the publication of Emotional Intelli- ness by learning to control how our minds work so that we can identify and savor the gence. He shows that, far more than we are consciously aware, our daily encounters hidden positive aspects of everyday life. 2008 (Macmillan Audio) with parents, spouses, bosses, and even strangers shape our brains and affect cells Available on CD. Catalog number 36088 (4 CDs 70 Min. each) throughout our bodies. Our relationships create a setpoint for our daily moods and Available On Demand on the TRL Audiobooks app. influence our immune response; they are crucial to achievement in students and workers; they determine whether or not some genes are expressed, for good or ill. FEELINGS (abridged) 2006 (Audio-Renaissance) 2HAVING IT ALL Available on CD. Catalog number 34176 (5 CDs 70 Min. each) by John Assaraf Available On Demand on the TRL Audiobooks app. W No matter what you want in your life, Having It All will take you from where you are EMOTIONS NE to where you want to be. Entrepreneur John Assaraf started with nothing and went on to create a multimillion dollar empire and achieve the life of his dreams, earning him- THROUGH FEAR TO LOVE self the nickname “The Street Kid.” Now, he shares the best of what he's learned so by Duane O’Kane you, too, can create the life of your dreams. Having It All contains practical exercises In Through Fear to Love: How to Stop Resisting the Very Thing You Want Most, and powerful lessons to help you achieve greater happiness and long lasting success. you’ll discover why many of us are not so much lacking in life’s abundance as we are 2007 (Simon & Schuster) sabotaging it, and learn through proactive, dynamic experiential exercises how to Available on CD. Catalog number 36090(3 CDs 65 Min. each) stop resisting the very thing you want the most. Through compelling storytelling and Available On Demand on the TRL Audiobooks app. theoretical teachings based on their findings through years of experience in Clinical Psychology, N.L.P., Gestalt Therapy, Family Systems Theory, and A Course In Mira- cles studies, Duane and Catherine introduce a ground breaking, new approach to inte- FEELINGS grating psychology and spirituality. 2001 (Nightingale-Conant) HUMOR GOES A LONG WAY Workbook available upon request. by Art Buchwald Available on CD. Catalog number 34165 (8 CDs 9 Hours) New methods for getting your own way, dealing with all the difficult people in your life,: spouses, bankers, lawyers, in-laws, secretaries, doctors, plumbers and children. EMOTIONS 1986 (Listen & Learn) WORKING WITH EMOTIONAL INTELLIGENCE Available on CD. Catalog number 36065 (1 CD 42 Min.) by Daniel Goleman, Ph.D. Dr. Goleman shows why emotional intelligence has become the new yardstick of FEELINGS success for CEO’s and junior hires alike. With real-life examples from the business LIGHTEN UP: The Power Of Humor At Work world, including successes and failures, this program provides a blueprint for all who by Matt Weinstein, Ph.D. want to thrive -- with integrity and satisfaction -- in the new global economy. 1998 The author provides tips to manage yourself and others with humor. Why and how to (Audio Renaissance) take your work seriously, yourself lightly. 1986 (Listen USA) Available on CD. Catalog number 34170 (10 CDs 85 Min. each) Available on CD. Catalog number 36067 (1 CD 52 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 81 FEELINGS STRESS FEELINGS STRESS LOVE FOR NO REASON THE COW IN THE PARKING LOT by Marci Shimoff by Leonard Scheff and Susan Edmiston In Love for No Reason, transformational expert Marci Shimoff offers a breakthrough Road rage. Domestic violence. Professionally angry TV and radio commentators. approach to experiencing a lasting state of unconditional love - the kind of love that We’re a society that is swimming in anger, always about to snap. Leonard Scheff, a doesn't depend on another person, situation, or romantic partner, and that you can trial attorney, once used anger to fuel his court persona, until he came to realize just access at any time and in any circumstance. This is the deepest and truest form of how poisonous anger is. That and his intense study of Buddhism and meditation love and is the key to lasting joy and fulfillment in life. 2011 (Simon & Schuster) changed him. His transformation can be summarized in a simple parable: Imagine Available on CD. Catalog number 36077 (6 CDs 6 Hours, 25 Min.) you are circling a crowded parking lot when, just as you spot a space, another driver Available On Demand on the TRL Audiobooks app. races ahead and takes it. Easy to imagine the rage. But now imagine that instead of another driver, a cow has lumbered into that parking space and settled down. The FEELINGS anger dissolves into bemusement. What really changed? You-your perspective. THE PURSUIT OF PERFECT Using simple Buddhist principles and applying them in a way that is easy for non- by Tal Ben-Shahar, Ph.D. Buddhists to understand and put into practice, Scheff has created an interactive book DO YOU WANT YOUR LIFE TO BE PERFECT? We're all laboring under our own that helps readers change perspective, step by step, so that they can replace the anger and society's expectations to be perfect in every way-to look younger, to make more in their lives with a newfound happiness.(Unabridged) 2010 (High Bridge) money, to be happy all the time. But according to Tal Ben-Shahar, the New York Available on CD. Catalog number 36163(4 CDs 70 Min. each) Times bestselling author of Happier, the pursuit of perfect may actually be the num- Available On Demand on the TRL Audiobooks app. ber-one internal obstacle to finding happiness. OR DO YOU WANT TO BE HAPPY? Applying cutting-edge research in the field of positive psychology-the sci- FEELINGS entific principles taught in his wildly popular course at Harvard University-Ben-Sha- DON’T BITE THE HOOK har takes us off the impossible pursuit of perfection and directs us to the way to by Pema Chodron happiness, richness, and true fulfillment.Unabridged2009 (High Bridge)) Life has a way of provoking us with traffic jams and computer malfunctions, with Available on CD. Catalog number 36096 (6 CDs 70 Min. each) emotionally distant partners and crying children—and before we know it, we're Available On Demand on the TRL Audiobooks app. upset. We feel terrible, and then we end up saying and doing things that only make FEELINGS matters worse. But it doesn't have to be that way, says Pema Chödrön. It is possible to relate constructively to the inevitable shocks, losses, and frustrations of life so that STUMBLING ON HAPPINESS we can find true happiness. The key, Pema explains, is not biting the “hook” of our by Daniel Gilbert habitual responses. In this recorded weekend retreat, Pema draws on Buddhist teach- A smart and funny book by a prominent Harvard psychologist, which uses ground- ings from The Way of the Bodhisattva to reveal how we can stay centered in the breaking research and (often hilarious) anecdotes to show us why we’re so lousy at midst of difficulty improve stressful relationships step out of the downward spiral of predicting what will make us happy – and what we can do about it. 2006 (Random self-hatred awaken compassion for ourselves and others. 2007 (Random House) House) Available on CD. Catalog number 36152(3 CDs 60 Min. each) Available on CD. Catalog number 36083 (6 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. FEELINGS STRESS UNCONDITIONAL SELF-ACCEPTANCE DON’T SWEAT THE SMALL STUFF... by Cheri Huber by Richard Carlson, Ph.D. Cheri Huber offers us an effective process to release the blocked energies and condi- Carlson shows you simple ways to keep the little things from taking over your life. tional messages that keep us from attaining our personal and professional goals. In 1997 (Simon & Schuster) this full-length audio retreat, listeners will learn more about: How to be your own Available on CD. Catalog number 36147 (4 CDs 60 Min. each) mentor - “The Five Steps of Acceptance”: transforming difficult emotions into sources of strength – How to develop reflective listening skills for interacting with STRESS others – Ten guided imagery sessions, including a simple practice that can be used in FULL CATASTROPHE LIVING any situation when overwhelmed by strong feelings, and more. 2005 (Sounds True) by Jon Kabat-Zinn, Ph.D. These CDs contain Meditation exercises and should not be used while driving. Stress - It is everywhere around us. Even worse, it gets inside us: sapping our energy, Available on CD. Catalog number 36007 (6 CDs 6 Hours, 15 Min.) undermining our health, and making us more vulnerable to anxiety, depression, and disease. Now, based on Dr. Jon Kabat-Zinn s renowned mindfulness-based stress reduction program, this ground breaking book shows you how to use natural, medi- STRESS cally proven methods to soothe and heal your body, mind, and spirit. 2008 (Ran- dom House) STRESS Available on CD. Catalog number 36154 (5 CDs 70 Min. each) CD THE BREAKOUT PRINCIPLE Available On Demand on the TRL Audiobooks app. by Herbert Benson The Breakout Principle delivers the ultimate self-help principle -- simple instructions STRESS to activate a powerful biological trigger that converts conflict and confusion into THE HAPPINESS TRACK clarity and extraordinary performance, a state athletes refer to as “the zone.”More than three decades ago, Dr. Herbert Benson of the Harvard Medical School began by Emma Seppala, Ph.D. research into why some people are devastated by stress while others thrive, turning it Everyone wants to be happy and successful. And yet the pursuit of both has never into brilliant achievement. Now The Breakout Principle reports the discovery of an been more elusive. As work and personal demands rise, we try to keep up by juggling easy-to-access inner switch that increases mental function, enhances creativity and everything better, moving faster, and doing more. While we might succeed in the productivity, maximizes athletic performance, and enriches spiritual life. The Break- short term, it comes at a cost to our well-being, relationships, and, paradoxically, our out Principle now reveals how to maximize your untapped abilities and powers. productivity. In The Happiness Track, Emma Seppala, the science director of the Abridged 2004 Center for Compassion and Altruism Research and Education at Stanford University, Available On Demand on the TRL Audiobooks app. explains that our inability to achieve sustainable fulfillment is tied to common but outdated notions about success. We are taught that getting ahead means doing every- STRESS thing that’s thrown at us (and then some) with razor-sharp focus and iron discipline; CREATING MIRACLES EVERY DAY that success depends on our drive and talents; and that achievement cannot happen by Richard Carlson, Ph.D. without stress. The Happiness Track demolishes these counter-productive theories. Bestselling author Richard Carlson shows you how to bridge the gap between what Drawing on the latest findings from the fields of cognitive psychology and neurosci- you think you want and what will make you happy. In a thought-provoking delivery, ence—research on happiness, resilience, willpower, compassion, positive stress, cre- Richard will also show you how to decrease stress and tensions on the job, while ativity, mindfulness—Seppala shows that finding happiness and fulfillment may, in increasing your overall productivity. 1998 (Nightingale-Conant) fact, be the most productive thing we can do to thrive professionally. Filled with Workbook available upon request. practical advice on how to apply these scientific findings to our daily lives, The Hap- Available on CD. Catalog number 36100 (6 CDs 75 Min. each) piness Track is a life-changing guide to fast tracking our success and creating the FEELINGS anxiety-free life we want. 2016 Unabridged. (Harper Audio) A COMPLAINT FREE WORLD Available on CD. Catalog number 36166(5 CDs,6 Hours) by Will Bowen STRESS In your hands, you hold the secret to transforming your life. Big words? Yes, but this is a plan that has already proven itself with millions of people around the world. Pas- HOW TO ENJOY YOUR LIFE AND YOUR JOB tor Will Bowen developed the life-changing A Complaint Free World plan based on by Dale Carnegie the simple idea that good things will happen for you in abundance if you can just Even if you love your job, you probably have days when almost nothing goes right. leave your grumbling behind. In a Sunday-morning sermon, Will told his congrega- Collecting the most inspirational passages from his landmark mega-bestsellers How tion he wanted to make the world a complaint-free zone and, to prove he was serious, to Win Friends and Influence People and How to Stop Worrying and Start Living, by challenging them to not complain for 21 days. How well would we do? 2007 Dale Carnegie's How to Enjoy Your Life and Your Job will help you create a new (Random House) approach to life and get the most out of yourself -- all the time. (Unabridged) 2010 Available on CD. Catalog number 36155 (4 CDs 60 Min. each) (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 36162 (5 CDs 68 Min. each)

82 Audio CDs and On Demand 2018 Tape Rental Library STRESS STRESS STRESS STRESS 2HOW TO MANAGE STRESS STRESS LESS by Joseph Currier by Don Colbert, M.D. Why we build up stress, what we can do about it, getting started the right way and No one likes to feel stress! So then why are Americans the most stressed people in NEW exercises for relaxation. 1982 (Listen & Learn) the world? Best-selling author, Dr. Don Colbert discusses why this epidemic is out of Available on CD. Catalog number 36251 (1 CD 49 Min.) control and exposes this culprit behind many debilitating and damaging diseases. Available On Demand on the TRL Audiobooks app. Using scientific evidence, testimonies of patients, biblical principles, and proven the- ories, Colbert presents successful strategies for conquering stress that will challenge STRESS and convince readers to make life long changes. 2005 (Oasis Audio) THE JOY OF STRESS Available on CD. Catalog number 36149 (6 CDs 75 Min. each) by Peter Hanson, M.D. Available On Demand on the TRL Audiobooks app. In this lively and unique presentation, Peter Hanson describes how you can manage your stress and make it your greatest ally in maximizing your potential. 1986 (Lis- STRESS ten USA) STRESS PROOF YOUR BRAIN Available on CD. Catalog number 36146 (1 CD 39 Min.) by Richard Hanson Available On Demand on the TRL Audiobooks app. Our brains have evolved powerful tools for coping with threats and danger-but in the STRESS face of modern stresses like information overload, money worries, and interpersonal conflicts, our survival reflexes can do more harm than good. Join Dr. Rick Hanson to THE LAW OF HAPPINESS learn research-based techniques and meditations that will literally re-shape your by Dr. Henry Cloud brain to make you more resilient, confident, and peaceful, including: - How to Drawing from the latest scientific and psychological research on the quest for happi- replace your brain's unhealthy reactions to stress with protective and self-nurturing ness, The Law of Happiness reveals that the spiritual truths of the Bible hold the responses- Techniques for using memory to soothe and release painful feelings of secrets to the happiness we desire. As Dr. Cloud unpacks these universal, eternal sadness, guilt, anxiety, inadequacy, or anger - Guided meditations for calming principles, he reveals that true happiness is not about circumstances, physical health, chronic worries, developing gratitude, building inner strength, and more - How to re- financial success, or even about the people in our lives. In other words, it’s not about wire your brain away from frustration, heartache, fear, and anger toward content- the factors that are frequently beyond our control. Rather, happiness is found in ment, love, and peace. Modern brain research has helped us discover which contem- choosing to become the kind of people God created us to be. With chapter titles like plative practices have the most positive impact on our physical and mental health. Dr. “Happy People Connect,” “Happy People Don't Compare Themselves,” “Happy Peo- Rick Hanson brings you scientifically sound tools for finding freedom from irritabil- ple Have a Calling,” and “Happy People Forgive,” Cloud shows just how happiness ity, worry, and overwhelm-by deepening your neurological capacity for happiness is achieved as he sets readers on a pathway of spiritual transformation that connects and wellness. Abridged. 2010 them with the God of the universe. With these new tools, readers will discover that Available On Demand on the TRL Audiobooks app. their relationships, their careers, and their inner selves are infused with the joy they’ve been seeking. 2011 Unabridged (Simon & Schuster) STRESS Available on CD. Catalog number 36165 (4 CDs 60 Min. each) STRESS RELIEF STRESS by Michael Reed Gach, Ph.D. LIVE LIFE WITH... LESS STRESS Stress, according to traditional Chinese medicine, depletes the vital energy stored in the kidneys and weakens the immune system. On Stress Relief, Michael Reed Gach gives by Joseph Currier, Ph.D. listeners techniques to nourish the kidneys and counteract stress. Learn self-acupres- Understanding stress can make it work for you. 1984 (Listen & Learn) sure, deep breathing exercises, and gentle stretches to feel more relaxed and enhance Available on CD. Catalog number 36192 (1 CD 49 Min.) the quality of your life in as little as just five minutes a day. 2003 (Sounds True) STRESS Workbook required. Available on CD. Catalog number 36153 (1 CD 60 Min.) MANAGING STRESS Available On Demand on the TRL Audiobooks app. by Roy Hunter This 18-minute hypnotic meditation guides you to your peaceful place, and then STRESS helps you establish triggers for choice when others push your buttons. Roy Hunter, CD STRESS RELIEF MS, FAPHP, is a Certified Hypnotherapy Instructor, author/trainer and professional by Martin Rossman public speaker. He received the 1990 Hypnotic Voice of the Year Award from the Practice guided relaxation through an awareness of the body, the breath and the imag- International Hypnosis Hall of Fame. He started practicing hypnosis professionally in ination. Apply creative problem solving through accessing inner wisdom through the 1983, and has taught professional hypnosis since 1987. Today he teaches and lectures imagination. Stress is a normal part of life, but too much stress can wear us out and to hypnosis professionals both across the USA and abroad. His books are required lower our resistance to illness. Dr. Martin L. Rossman provides clinically proven texts at numerous hypnosis schools around the world. Unabridged2008 techniques for managing both the internal and external causes of stress. “These prac- Available On Demand on the TRL Audiobooks app. tices often yield immediate, positive results,” explains Dr. Rossman. “People who STRESS bring their stress under control generally discover that they have more energy, better MANAGE YOUR TIME TO REDUCE YOUR STRESS mental clarity and emotional balance, and even a more effective immune system.” Join this respected physician to learn: Simple breathing techniques that produce by Rita Emmett immediate relief when stress arises, Deep relaxation exercises for releasing built-up How often do you think to yourself, So much to do and so little time? In the sympa- tension and becoming more grounded, Guided imagery practices for staying relaxed thetic and insightful style of The Procrastinator’s Handbook, Rita Emmett offers help in high-tension situations—and for creatively resolving problems. Abridged 2010 for those of us with too much to do. The key is not time management but “stuff” man- Available On Demand on the TRL Audiobooks app. agement—taking control of all those tasks to do, people to see, commitments and obligations to fulfill. Mismanagement of all that “to-do” stuff is what leads to stress. STRESS 2008 (MacMillan Audio) SUPERSTRESS SOLUTION Available on CD. Catalog number 36157 (4 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. by Roberta Lee., M.D. In this empowering, life-changing book, Dr. Lee presents the solution to SuperStress. STRESS She shows how you can build stress resistance and resilience into your life with a THE SECRET TO INVINCIBILITY unique prescription for recognizing, rebalancing, and protecting against stresses by Paul Pearsall, Ph.D. small and large. Starting with a comprehensive, informative questionnaire to deter- Created by renowned author, speaker, and cancer “thriver” Dr. Paul Pearsall, The mine your stress level and stress personality type, The SuperStress Solution then Secret to Invincibility will empower you not merely to get through the challenges guides you through a 4-week healing program to reset your rattled nervous system to that are inevitably going to come your way, but to convert them into a kind of magi- a default state of rest rather than high alert. 2010 (Random House) cal armor - one that will make you stronger and better, and able to reach that ultimate Available on CD. Catalog number 36161 (4 CDs 68 Min. each) destination even faster than you would have without them. 2004 (Nightingale- Available On Demand on the TRL Audiobooks app. Conant) Available on CD. Catalog number 36158 (9 CDs 6 Hours, 30 Min.) HEALTH STRESS SELF-DISCIPLINE & EMOTIONAL CONTROL STRESS by CareerTrack THE 4 DAY DIET Does your temper ever get you into trouble? Do you sometimes rub people the wrong by Ian K. Smith, M.D. way? When was the last time you promised to change a habit — and you did? Self- Dr. Ian demands big results from his diet plans: whether on VH1’s Celebrity Fit Club, Discipline & Emotional Control will help you change your negative behaviors per- State Farm’s 50 Million Pound Challenge or his numerous inspirational appearances manently. This powerful system is based on rational-emotive behavior therapy, across the country, his advice has helped countless numbers of dieters lose millions which uses some of the most effective tools in modern psychology. Presented by Dr. of pounds. With over twenty years of experience watching how and why dieters lose Tom Miller, this program will give you strategies to help you handle crises and weight—and how they don’t—Dr. Ian developed a program that actually retrains the reduce stress, methods for reducing compulsive behavior (ideal for weight control), brain to diet naturally. 2008 (MacMillan Audio) and techniques to remain in control and ease pressure. 2006 (CareerTrack) Available on CD. Catalog number 38115 (3 CDs 3 Hours, 10 Min.) Available on CD. Catalog number 36164 (6 CDs 6 Hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 83 HEALTH HEALTH HEALTH HEALTH THE 4-HOUR BODY CD38131 THE CANCER WHISPERER by Timothy Ferriss by Sophie Sabbage Is it possible to: Reach your genetic potential in 6 months? Sleep 2 hours per day and The self-published sensation and UK bestseller that has helped thousands touched by perform better? Lose more fat than a marathoner by bingeing? Yes, and much more. cancer. “I have cancer. Cancer does not have me.” Sophie Sabbage was forty-eight Join author Tim Ferriss as he shares the incredible experiments he's done over 10 years years old, happily married, and mother to a four-year-old daughter when she was to beat genetics and achieve the impossible... for himself and more than 200 men and diagnosed with late-stage lung cancer. Since that shocking diagnosis, she has been on woman aged 18 to 70. It's up to you to choose your own adventure: Want to lose 20 a remarkable journey of healing and renewal that has reshaped her life-for the better. pounds of fat in 30 days without exercise? Run 50 kilometers after just 12 weeks of The Cancer Whisperer chronicles Sophie's extraordinary relationship with cancer and training? That's just the tip of the iceberg. 2008 Unabridged (Random House) the very effective methods she has used for dealing with her fear, anger, denial, and Available on CD. Catalog number 38133 (3 CDs 75 Min. each) grief. The Brené Brown of cancer, Sophie empowers readers to reject the traditional Available On Demand on the TRL Audiobooks app. adversarial relationship with cancer by teaching us how to listen to it; how to be healed by it as well as how to seek to cure it; and how to be emotionally free even HEALTH when we are physically curtailed. As authentic as it is revolutionary, The Cancer THE 5 FORCES OF WELLNESS Whisperer calls for an end to “the war on cancer” and the start of a more transforma- by Mark Hyman, M.D tive dialogue with the disease. Unabridged. 2017 This program presents the new science of staying healthy - otherwise known as ultra- Available On Demand on the TRL Audiobooks app. prevention. This powerful medicine of the future shatters the myths of today's “fix- the-broken-parts” medicine. Instead of masking symptoms, it's a proven plan for HEALTH identifying and eliminating the forces that cause more than 90 percent of today's most CD38131 CHANGE YOUR BRAIN, CHANGE YOUR BODY common and devastating diseases. It's a patient-centered plan that shows you how to by Daniel G. Amen, M.D. create a lifetime of good health. 2005 (Nightingale Conant) The key to a better body—in shape, energized, and youthful—is a healthy brain. Workbook available on request. Based on the latest medical research, as well as on Dr. Amen’s two decades of clini- Available on CD. Catalog number 38124.(8 CDs 7 Hours) cal practice at the renowned Amen Clinics, where Dr. Amen and his associates pio- neered the use of the most advanced brain imaging technology, Change Your Brain, HEALTH Change Your Body shows you how to take the very best care of your brain.Whether THE AMEN SOLUTION you’re just coming to realize that it’s time to get your body into shape, or are already by Daniel G. Amen, M.D. fit and want to take it to the next level, Change Your Brain, Change Your Body is all In The Amen Solution best-selling author and brain expert Dr. Daniel Amen shares you need to start putting the power of the brain-body connection to work for you his one-of-a-kind brain-based program that helps you lose weight, improve your today. Unabridged. 2010 memory, and boost your mood at the same time. This is the same program offered at Available On Demand on the TRL Audiobooks app. the world-renowned Amen Clinics that has already helped thousands of people lose the love handles and muffin tops. 2011 Unabridged (Random House) HEALTH Available on CD. Catalog number 38134 (11 CDs 75 Min. each) CD38131 CHASING LIFE Available On Demand on the TRL Audiobooks app. by Sonjay Gupta For centuries, adventurers and scientists have believed that not only could we delay HEALTH death but that “practical immortality” was within our reach. Today, many well- ARE YOU READY? respected researchers would be inclined to agree. In a book that is not about anti- by Bob Harper aging, but about functional aging--extending your healthy, active life--Dr. Sanjay The world-renowned fitness coach on the hit TV show The Biggest Loser presents Gupta blends together compelling stories of the most up-to-date scientific break- his winning approach to lasting weight loss by showing how to get at the root of your throughs from around the world, with cutting-edge research and advice on achieving overeating problem, followed by a nutritionally savvy diet and unique exercise plan. practical immortality in this lifetime. Gupta's advice is often counterintuitive: lon- 2008 (Random House) gevity is not about eating well, but about eating less; nutritional supplements are a waste of your money; eating chocolate and drinking coffee can make you healthier. Available on CD. Catalog number 38114 (2 CDs 2 Hours) Abridged. 2007 HEALTH Available On Demand on the TRL Audiobooks app. BODY FOR LIFE FOR WOMEN HEALTH by Pamela Peeke, M.D. CD38131 COPING WITH THE EMOTIONAL IMPACT OF CANCER Body-for-LIFE helped hundreds of thousands of people the world over to build stron- ger bodies and enjoy a higher quality of life. Now Dr. Pamela Peeke adapts the by Neil Fiore Unabridged. unique insights of the Body-for-LIFE program to the specific hormonal, metabolic, Become an active patient and build your emotional support systems. Drawing on his and physiological requirements of women so they can achieve the same rapid, life- experience as a thirty-year survivor of a “terminal” cancer diagnosis and his training transforming results. Dr. Peeke draws on cutting-edge research as she fashions a 12- as a licensed psychologist, Neil Fiore provides deep insight and practical tools for: • week eating, exercise, and emotional health program, specially tailored to women.  managing the initial shock at receiving a cancer diagnosis, • lessening stress and 2005 (Audio Renaissance) worry, • combating depression, • preparing your body for treatment, • living a rich Available on CD. Catalog number 38214 (3 CDs 70 Min. each) full life with cancer despite the fear and possibility of recurrence. This audio book Available On Demand on the TRL Audiobooks app. shows patients and their families how to work with medical caregivers, communicate with each other, and overcome feelings of helplessness. 2009 HEALTH Available On Demand on the TRL Audiobooks app. BREATHING: The Master Key To Self Healing HEALTH by Andrew Weil, M.D. On Breathing: The Master Key to Self Healing, listeners will learn a complete course CORE BALANCE of eight breathing exercises that Dr. Weil uses in his own life, and has prescribed to by Marcelle Pick, MSN, OB/GYN NP hundreds of patients over the past two decades, Dr. Weil reports that these breathing At its most basic level, Core Balance shows you how to self-diagnose one of six exercises get more favorable response from patients than anything else he teaches. major biochemical imbalances that may be preventing you from losing weight. These 1999 (Sounds True) Do Not use Part Two While Driving include digestive, hormonal, adrenal, neurotransmitter, inflammatory, and detoxifica- Workbook available upon request. tion imbalances. From there, Pick guides you through easy lifestyle and diet changes Available on CD. Catalog number 38264 (2 CDs 60 Min. each) customized to heal your specific imbalance. Throughout, you will learn how to begin living in a manner that encourages optimal health—without a lot of deprivation and HEALTH stringent dieting rules— by achieving core balance from the inside out, and, of CD38131 THE CANCER CHRONICLES course, weight loss for life. 2009 (Hay House) Available on CD. Catalog number 38116 (4 CDs 75 Min. each) by George Johnson When the woman he loved was diagnosed with a metastatic cancer, George Johnson HEALTH set out to learn everything he could about the disease and the people who spend their careers trying to understand and to fight it. What he discovered is a revolution under THE DUKE DIET way—an explosion of new ideas about what cancer really is and where it comes by Howard J. Eisenson, M.D., and Martin Binks, Ph.D (Unabridged) from. Deftly excavating and illuminating decades of investigation and analysis, The Duke Diet takes a balanced and personalized approach to weight loss that covers rooted in every discipline from evolutionary biology to game theory and physics, nutrition, fitness, and behavioral strategies, all to help us overcome obstacles and Johnson explores what we know—and what we still don't—about cancer, and why a achieve lasting success. Drs. Eisenson and Binks distill their methods only previ- cure remains such a slippery goal. Throughout his pursuit, Johnson clarifies the ously available only to those paying nearly $10,000 for a monthlong stay that have human experience of cancer with grace, bearing witness to the punishing gauntlet of made the Duke Diet & Fitness Center famous. They show us that slimming down is consultations, surgeries, targeted therapies, and other treatments. He takes us on an not just about finding new ways to eat and exercise but also involves learning new adventure through the history and recent advances in cancer research that will chal- ways to think about food, fitness, and a healthy lifestyle.2007 (Tantor) lenge everything you thought you knew about the disease.Unabridged. 2014 Available on CD. Catalog number 38199.(8 CDs 70 Min.each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

84 Audio CDs and On Demand 2018 Tape Rental Library HEALTH HEALTH HEALTH HEALTH THE EMPEROR OF ALL MALADIES THE GERSON THERAPY by Diddhartha Mukherjee by Charlotte Gerson and Morton Walker, D.P.M Written by cancer physician, researcher, and award-winning science writer Siddhar- The Gerson Therapy has successfully treated thousands of patients for over 60 years. tha Mukherjee, The Emperor of All Maladies is a stunning combination of medical Now, in this authoritative revised and updated edition, alternative medicine therapist history, cutting-edge science, and narrative journalism that transforms our under- Charlotte Gerson and medical journalist Morton Walker reveal even more on the standing of cancer and much of the world around us. Mukherjee examines cancer powerful healing effects of organic fruits and vegetables. Not only can juicing with a cellular biologist's precision, a novelist's richness of detail, a historian's range, reverse the effects of many degenerative illnesses-it can save lives. The Gerson Ther- and a biographer's passion. (Unabridged) 2010 (Tantor) apy shows you: How to beat cancer by changing your body chemistry , Special juic- Available On Demand on the TRL Audiobooks app. ing techniques for maximum healing power How to combat allergies, obesity, high blood pressure, AIDS, lupus, and other diseases .The Gerson Therapy offers a power- HEALTH ful, time-tested healing option that has worked for others - and can work for you! THE END OF OVEREATING 2011 Unabridged. (Tantor Audio) by David A. Kessler, M.D. Available on CD. Catalog number 38301 (2 MP3 CDs, 13 Hours) The End of Overeating explains for the first time why it is exceptionally difficult to Available On Demand on the TRL Audiobooks app. resist certain foods and why it's so easy to overindulge. Dr. Kessler presents ground breaking research, from popular brand manufacturers to advertisers, chain restau- rants, and fast food franchises. Dr. Kessler's cutting-edge investigation offers new Choosing a program? insights and useful tools to help us find a solution. There has never been a more thor- The approximate playing time, and the date ough, compelling, or in-depth analysis of why we eat the way we do. 2009 (Simon & Schuster) the material was published is listed with most Available on CD. Catalog number 38119 (6 CDs 70 Min. each) programs to help you make your selection. Available On Demand on the TRL Audiobooks app. HEALTH THE EXECUTIVE SUCCESS DIET HEALTH by June Roth, M.S. and Harvey Ross, M.D. Two nutritional experts provide tips for eating smart for maximum efficiency and top 1GETTING AHEAD OF ADHD performance. 1986 (Listen and Learn). (1 CD 50 Min.) by Joel T. Nigg, Ph.D Available on CD. Catalog number 38209 Does toxic pollution cause attention-deficit/hyperactivity disorder (ADHD)? What NEW about screen use? Are alternative treatments worth exploring? Can dietary changes HEALTH help? From leading ADHD researcher Joel T. Nigg, this book presents exciting treat- THE EXHAUSTION CURE ment advances grounded in the new science of epigenetics--how genes and the envi- ronment interact. Distinguishing unsupported, even dangerous, approaches from by Laura Stack bona fide breakthroughs, Dr. Nigg describes specific lifestyle changes that have been If you’re like millions of Americans, you get home from a long day with barely proven to support the developing brain. Vivid stories illustrate ways to maximize the enough energy to lift the remote control. But with Laura Stack’s comprehensive plan, positive effects of healthy nutrition, exercise, and sleep, and minimize the damage you can regain your vitality in just three weeks. Let The Productivity Pro® help you from stress and other known risk factors. The book helps you figure out which eliminate the “energy bandits” from all aspects of your life--from your diet and your options hold the most promise for improving your child's symptoms and overall well- work schedule to your environment and your relationships--so you can start living in being--and gives you step-by-step suggestions for integrating them into daily a way that will boost your energy. 2008 (Random House) life.2017 Available on CD. Catalog number 38103(3 CDs 80 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. HEALTH FAST FOOD NATION HEALTH HEALING BACK PAIN by Erick Schlosser by John E. Sarno, M.D. Fast Food Nation is a ground breaking work of investigation and cultural history that is changing the way America thinks about the way it eats. 2001 (Random House) Do you have back, neck or shoulder pain that won't go away? You may be suffering Available on CD. Catalog number 38128(8 CDs 9 Hours) from TMS, or Tension Myositis Syndrome...and you don't have to take it anymore! Available On Demand on the TRL Audiobooks app. Learn how to recognize the root of TMS and it's causes and you could experience sweet relief within 2-6 short weeks. 1991 (Audio Renaissance) HEALTH Available on CD. Catalog number 38113 (3 CDs 70 Min. each) THE FAT SMASH DIET by Ian K. Smith, M.D. HEALTH Finally, here is a scientifically-based diet that will not only help you lose weight, but will improve your overall health and help prevent serious medical conditions such as HEALTHY SLEEP diabetes, heart disease, stroke, and osteoarthritis. 2006 (Audio Renaissance) by Andrew Weil, MD, and Rubin Naman, Ph.D Available on CD. Catalog number 38117 (1 CD 65 Min.) Imagine waking up each day alert, invigorated, and at the peak of health—without needing that cup of coffee to get going. For many, this sounds like a fantasy. But HEALTH according to Dr. Andrew Weil and his colleague Dr. Rubin Naiman, healthy sleep and FIRST IMPRESSIONS healthy waking are well within your grasp, without turning to sleeping drugs. Now in this two-CD set, these two mind-body experts present practical tools to help you by Janet Elsea, Ph.D. enjoy the life-changing health benefits that optimum sleep provides. 2007 (Sounds Successfully presenting yourself. Making dynamic first impressions. Effective com- True) municating. How to look, sound, say and listen. Controlling key moments in your Available on CD. Catalog number 38127 (2 CDs 2 Hours, 15 Min.) life. 1985 (Listen USA) Available on CD. Catalog number 38004 (1 CD 52 Min.) Available On Demand on the TRL Audiobooks app. HEALTH HEALTH HOW TO FEEL GREAT 24 HOURS A DAY CD38103 THE FOOD FIGHT by George Sheehan, M.D. by McKay Jenkins Aging is a myth when you learn how to feel great. 1983 (Listen & Learn) In the past two decades, GMOs have come to dominate the American diet. Advocates Available on CD. Catalog number 38203 (1 CD 47 Min.) hail them as the future of food, an enhanced method of crop breeding that can help Available On Demand on the TRL Audiobooks app. feed an ever-increasing global population and adapt to a rapidly changing environ- ment. Critics, meanwhile, call for their banishment, insisting GMOs were designed by overeager scientists and greedy corporations to bolster an industrial food system HEALTH that forces us to rely on cheap, unhealthy, processed food so they can turn an easy I CAN DO THIS DIET profit. In response, health-conscious brands such as Trader Joe's and Whole Foods by Don Colbert, M.D. have started boasting that they are “GMO-free,” and companies like Monsanto have Finally, a diet that works with your body - instead of against it! Are you tired of say- become villains in the eyes of average consumers.Where can we turn for the truth? ing, “I can't do that!” when looking at diet programs? Or starting a program full of Environmental writer McKay Jenkins traveled across the country to answer these confidence and excitement, only to revert back to old habits when the plan becomes questions and discovered that the GMO controversy is more complicated than meets unsustainable? Forget the old diets that work against your body. It is time to work the eye. The result is a comprehensive, nuanced examination of the state of our food with your body to lose weights and keep it off for life. (Unabridged) 2009 (Oasis system and a much-needed guide for consumers to help them make more informed Audio) choices about what to eat for their next meal. Unabridged 2017 Available on CD. Catalog number 38271 (8 CDs 9 Hours, 25 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 85 HEALTH HEALTH HEALTH HEALTH THE JOY OF EATING WELL OVERWEIGHT KIDS by Andrew Weil, M.D., Carolyn Ross, M.D. by Dr. Linda Mintle Health first, then weight. This is part of the liberating new approach to managing our This positive, practical inspirational guide will help parents find spiritual and behav- patterns of eating developed by integrative medicine pioneer Dr. Andrew Weil and ioral solutions for their children. 2005 (Oasis Audio) Dr. Carolyn Ross. The Joy of Eating Well presents their revolutionary program for Available on CD. Catalog number 38216 (3 CDs 3 Hours, 30 Min.) transforming your relationship with food and fostering harmony in the mind and spirit through greater self-awareness and body acceptance. This richly informative HEALTH two-session course of practical teachings, actionable advice, and exercises explores: THE PERRICONE PROMISE Dr. Weil's insights about optimal nutrition, cultural influences on our eating patterns, and an integrative view of eating well including his anti-inflammatory diet The five by Nicholas Perricone, M.D levels of healing our relationship with food, from behaviors and emotions to core Dr. Perricone reveals a ground breaking, 28-day program that promises to help read- beliefs and the needs of the recognition of the soul Dr. Ross SIMPLE Plan a five- ers stay young forever. 2004 (Time Warner) point system for managing meals plus tips for making lifestyle changes that support Available on CD. Catalog number 38121 (2 CDs 75 Min. each) your goals Seven guided practices with Dr. Ross including Mindful Eating, The Available On Demand on the TRL Audiobooks app. Awakened Body Process, and The Future Self Meditation There is considerable mis- conception about food that tastes good being incompatible with food that is good for HEALTH you. With The Joy of Eating Well, now you have a much-needed resource for honor- POSITIVE ENERGY ing the body and spirit while moving toward your healthy weight. 2011 by Judith Orloff, M.D. Unabridged. (Sounds True) Are you forever rushing around, fending off chronic exhaustion? Are you desperately Available on CD. Catalog number 38126 (2 CDs 75 Min each) overcommitted, afraid to say no? Do you have fang marks from being bled dry by HEALTH energy vampires? Does the onslaught of violence in the news leave you drained? If THE LOW CARB YO-YO so, you're the victim of a hidden energy crisis. To resolve it you need more than tradi- by Dr. Barry Sears tional solutions such as eating well, getting a good night’s sleep, and exercising. Here Finally, getting some perspective on the crazy world of dieting. In this book, which at last is the complete prescription to stop you from feeling constantly drained and can be found only in audio, Dr. Sears presents the best scientific evidence against the enables you to live a more vibrant life: the Positive Energy Program created by Judith low-carb diet fad. The New York Times bestselling author applies and builds upon Orloff, M.D. 2004 (Random House) the proven principles of his own Zone Diet program. Learn how to stop the awful Available on CD. Catalog number 38272 (3 CDs 65 Min. each) cycle of body weight yo-yoing.  2004 (Oasis Audio) Available on CD. Catalog number 38108 (3 CDs 50 Min. each) HEALTH Available On Demand on the TRL Audiobooks app. RETHINKING THIN HEALTH by Gin Kolata MAGICAL MIND, MAGICAL BODY Rethinking Thin asks whether words like willpower are really applicable when it by Deepak Chopra, M.D. comes to eating and body weight. It dramatizes what it feels like to spend a lifetime In this program, Dr. Chopra reveals how you can achieve any result in life through struggling with ones weight and fantasizing about finally getting thin. It tells the lit- the power of your own awareness. Chopra is nationally recognized in the holistic tle-known story of the science of obesity and the history of diets and dieting---scien- health field for popularizing Ayurveda, (Sanskrit for “knowledge of life”) India’s tific and social phenomena that have made some people rich and thin and left others ancient system of natural healing. Thousands of Americans, including hundreds of fat and miserable. And it offers commonsense answers to questions about weight, physicians, now turn to Ayurveda, one of the fastest growing forms of alternative eating habits, and obesity, giving us a better understanding of the weight that is right treatment in America. 1990 (Nightingale-Conant Corp.) for our bodies. (Unabridged) 2007 (Tantor) Workbook available upon request. Available on CD. Catalog number 38112 (7 CDs 70 Min. each) Available on CD. Catalog number 38237 (6 CDs 5 Hours, 30 Min.) Available On Demand on the TRL Audiobooks app. HEALTH HEALTH MASTER YOUR METABOLISM THE SPECTRUM by Jillian Michaels by Dean Ornish, M.D Does it feel as if you are fighting your body to lose even one pound or just to main- Ornish returns with The Spectrum, a ground breaking audiobook that helps you tain your current weight? Jillian Michaels has been there, too. So she consulted top determine where you are on the spectrum of health and gives you choices for gaining experts in the field of metabolism and discovered that she had inadvertently been and sustaining optimum health for life. 2007 (Random House) abusing her endocrine system for years. After fixing her own metabolism, she decided to share what she learned by devising this simple, 3-phase plan that engages Available on CD. Catalog number 38123.(3 CDs 75 Min.each) all the weight-loss hormones. 2010 (Random House) Available on CD. Catalog number 38122 (3 CDs 60 Min. each) HEALTH Available On Demand on the TRL Audiobooks app. THE ULTIMATE WEIGHT SOLUTION HEALTH by Dr. Phil McGraw THE MINDFUL WAY THROUGH DEPRESSION This program will change the way you behave and think about food, weight loss, and, ultimately, yourself. Dr. Phil delivers an action-oriented plan to give you immediate by Mark Williams, John Teasdale, Zindel Segal & Jon Kabat-Zinn results. You’ll get the real reason you’ve lost control of your weight with tools to Nearly one in six Americans will experience clinical depression in their lives, yet identify what to eat, when to eat, how to eat, and why you eat when you don’t want many people don't know how to cope with this misunderstood condition. With The to. 2003 (Simon & Schuster) Mindful Way Through Depression, four uniquely qualified experts provide the answer to overcome the mental habits that lead to despair--and the keys to genuine Available on CD. Catalog number 38249 (5 CDs 75 Min. each) change that lasts a lifetime. 2008 (Sounds True) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 38131 (4 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. HEALTH ULTRA-LONGEVITY HEALTH MINDING THE BODY, MENDING THE MIND by Mark Liponis, M.D. According to the latest scientific research, you can control the aging process, simply by Joan Borysenko, Ph.D. by paying attention to one thing: your immune system. All you have to do is manage Based on Dr. Borysenko’s pioneering work, Minding the Body, Mending the Mind your immune system, because every disease of aging, and in fact aging itself, has continues to be a classic in its field—a time-tested program that can teach you how to been shown to be associated with an overactive immune system. In Ultra Longevity, take control of your own physical and emotional well-being. Unabridged. 2007 Dr. Mark Liponis, presents this revolutionary new paradigm for the first time. He (Hachette Audio) explains the science behind this extraordinary idea, and shows how the immune sys- Available on CD. Catalog number 38129 (8 CDs 8 Hours, 50 Min.) tem can lead to aging and all aging-related diseases, including heart disease, cancer, HEALTH and diabetes. 2007 (Hachette Audio) MY BIG FAT GREEK DIET Available on CD. Catalog number 38102 (5 CDs 65 Min. each) by Dr. Nick Yphantides How a 467-Pound Physician Hit His Ideal Weight and How You Can Too! Dr. Nick HEALTH shares the amazing eating plan that helped him shed 267 pounds and keep them off. WALKING As a medical doctor who has personally struggled with his weight, Dr. Nick Yphan- by Andrew Weil, M.D with Mark Fenton tides can empathize with the plight of the overweight and offer a proven, medically There are dozens of resources on walking for better health but none with the ultimate safe plan for losing weight. In My Big Fat Greek Diet, he teaches readers the power- walking coach alongside America's most trusted complementary health-care physi- ful 7 Pillars of Weight Loss. His program features practical how-tos anyone can cian. Whether you're a seasoned walking enthusiast looking for an edge or taking apply, whether they need to lose 10 or 300 pounds. Analyzing components of a vari- your first steps toward a healthier tomorrow, with Walking, anyone can put their best ety of well-known diets, Dr. Nick assists readers in customizing a weight-loss pro- foot forward to make the most of this enjoyable and life-changing exercise. 2006 gram that will handle their specific needs and fit their life-styles.  2004 (Sounds True) Available on CD. Catalog number 38109 (5 CDs 72 Min. each) Available on CD. Catalog number 38267 (2 CDs 2 Hours, 18 Min.) Available On Demand on the TRL Audiobooks app.

86 Audio CDs and On Demand 2018 Tape Rental Library HEALTH FAMILY HEALTH FAMILY WHAT’S AGE GOT TO DO WITH IT? 21-2-3 MAGIC by Robin McGraw by Thomas W. Phelan, Ph.D. What's age got to do with it? Absolutely nothing! When Robin McGraw appears with W The sixth edition of the 1.7 million-copy bestseller 1-2-3 Magic by internationally her husband, Dr. Phil, on his nationally syndicated talk show, viewers of all ages NE acclaimed parenting expert Thomas W. Phelan, Ph.D. compiles two decades of write her to ask how she looks so fabulous at the age of 55. In What's Age Got to Do research and experience into an easy-to-use program designed for parents striving to with It?, Robin shares her journey, including the ups and downs, and the secrets for connect more deeply with their children and help them develop into healthy, capable staying healthy and in shape. Unabridged. 2008 (Oasis Audio) teenagers and adults. Dr. Phelan breaks down the complex task of parenting into Available on CD. Catalog number 38003 (6 CDs 60 Min. each) three straightforward steps:1. Helping your children learn how to control their emo- Available On Demand on the TRL Audiobooks app. tions and refrain from negative behavior, including tantrums, whining, and sibling rivalry2. Encouraging good behavior in your children and providing positive feed- HEALTH back3. Strengthening your relationships with your children to reinforce the natural CD39112 WHEN PANIC ATTACKS parent-child bondYou'll find tools to use in virtually every situation, as well as real- by David Burns life stories from parents who have successfully navigated common parenting chal- Do you toss and turn at night with a knot in your stomach, worrying about your job, lenges such as reluctance to do chores, talking back, and refusing to go to bed or get- your family, work, your health, or relationships? Do you suffer from crippling shy- ting up in the middle of the night. For years, millions of parents from all over the ness, obsessive doubts, or feelings of insecurity? Are you plagued by fears, phobias, world have used the award-winning 1-2-3 Magic program to help their children or panic attacks? What you may not realize is that these fears are almost never based develop emotional intelligence, raise healthier, happier families, and put the fun back on reality. Anxiety is one of the world's oldest cons. When you're anxious, you're into parenting. 1-2-3 Magic is an essential tool for parents hoping to connect more actually fooling yourself. You are telling yourself things that simply aren't true. In deeply with their children.2016 (Tantor) When Panic Attacks, Dr. Burns takes you by the hand and shows you how to over- Available On Demand on the TRL Audiobooks app. come every conceivable kind of anxiety. In fact, you will learn how to use more than forty simple, effective techniques, and the moment you put the lie to the distorted thoughts that plague you, your fears will immediately disappear. This is not pop psy- HEALTH chology but proven, fast-acting techniques that have been shown to be more effective 21-2-3 MAGIC TEEN than medications. When Panic Attacks is an indispensable handbook for anyone by Thomas W. Phelan, Ph.D. who's worried sick and sick of worrying.Unabridged. 2017 W From rule-breaking and risk-taking to defensive communication and disrespect, par- Available On Demand on the TRL Audiobooks app. NE enting a teenager can feel like modern warfare--but it doesn't have to be that way. In 1-2-3 Magic Teen, internationally renowned parenting expert Thomas W. Phelan HEALTH explains how to better understand your teenager, which problems are not worth fight- WHY WE GET FAT ing over, and why your child's behavior likely matches the definition of a normal by Gary Taubes adolescent! With helpful, straightforward advice backed up by research and parent- tested strategies, 1-2-3 Magic Teen will help you establish a calmer, more respectful Taubes reveals the bad nutritional science of the last century, none more damaging or home and family life and show you how to guide your teenager into healthy, func- misguided than the “calories-in, calories-out” model of why we get fat, and the good tional young adulthood. The author of the million-copy parenting bestseller 1-2-3 science that has been ignored, especially regarding insulin's regulation of our fat tis- Magic applies his time-tested, trusted advice in this straightforward, encouraging sue. He also answers the most persistent questions: Why are some people thin and guide that walks parents through the ups and downs of teen life, allowing them to others fat? What roles do exercise and genetics play in our weight? What foods help their kids gain confidence and push toward independence.2016 (Tantor) should we eat, and what foods should we avoid? Packed with essential information and concluding with an easy-to-follow diet, Why We Get Fat is an invaluable key in Available On Demand on the TRL Audiobooks app. our understanding of an international epidemic and a guide to what each of us can do about it. 2011 Unabridged (Random House) HEALTH Available on CD. Catalog number 38135 (7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. THE 7 HABITS OF HIGHLY EFFECTIVE FAMILIES by Stephen Covey This program strikes at the core of the problems society is experiencing in families Learning Is Easy... today. Stephen Covey offers us powerful solutions for solving these dilemmas and the courage needed to make the tough choices to build meaningful, loving relation- with audio programs. ships. 1997 (Covey Leadership Center, Inc.) Available on CD. Catalog number 39108 (3 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. HEALTH 2YOU ARE THE PLACEBO FAMILY by Dr Joe Dispenza THE 7 HABITS OF HIGHLY EFFECTIVE MARRIAGE Is it possible to heal by thought alone—without drugs or surgery? The truth is that it by Stephen R. Covey NEW happens more often than you might expect. In You Are the Placebo,Dr. Joe Dispenza In today's world, the desire to create a strong marriage and family is not enough. It shares numerous documented cases of those who reversed cancer, heart disease, takes a new mind-set, a new skill-set, and a new tool-set to deal with the challenge. If depression, crippling arthritis, and even the tremors of Parkinson’s disease by believ- we are to respond effectively to the changes, our relationships must be grounded in ing in a placebo. Similarly, Dr. Joe tells of how others have gotten sick and even died principles of effectiveness. 2008 (Franklin Covey) the victims of a hex or voodoo curse—or after being misdiagnosed with a fatal ill- Available on CD. Catalog number 39106(2 CDs 75 Min. each) ness. Belief can be so strong that pharmaceutical companies use double- and triple- Available On Demand on the TRL Audiobooks app. blind randomized studies to try to exclude the power of the mind over the body when evaluating new drugs. Dr. Joe does more than simply explore the history and the physiology of the placebo effect. He asks the question: “Is it possible to teach the FAMILY principles of the placebo, and without relying on any external substance, produce the 52 WAYS TO BUILD YOUR CHILDS SELF ESTEEM same internal changes in a person’s health and ultimately in his or her life?” Then he by Dondi Scumaci shares scientific evidence (including color brain scans) of amazing healings from his The most important assignment you have as a parent is to instill your child with high workshops, in which participants learn his model of personal transformation, based self-esteem. Children with high self-esteem grow up to be adults with healthy self- on practical applications of the so-called placebo effect. The book ends with a “how- regard. They enjoy life more and make the most of their opportunities. Renowned to” meditation for changing beliefs and perceptions that hold us back—the first step trainer and author Dondi Scumaci knows it takes more than desire to give your child in healing. You Are the Placebo combines the latest research in neuroscience, biol- the inner resources he or she needs to be confident throughout life. Through this pro- ogy, psychology, hypnosis, behavioral conditioning, and quantum physics to demys- gram, she provides 52 unique ways to boost your child’s self-esteem so he or she is tify the workings of the placebo effect and show how the seemingly impossible can ready to take on anything. It’s a must-hear program for parents with children of all become possible.(Unabridged) 2015 ages. 2007 (Rockhurst) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 39105 (1 CD 45 Min.) HEALTH THE YOUTH PILL FAMILY by David Stipp BOUNDARIES WITH KIDS The promise of a longer life has captivated humans for centuries, even before the first by Dr. Henry Cloud, Dr. John Townsend person set out to find the Fountain of Youth. But promises of life extension have long Here at last is the help you need for raising your kids to take responsibility for their reeked of snake oil, and despite our wishful thinking, most of us regard it as an actions, attitudes, emotions. Drs. Henry Cloud and John Townsend take you through impossible dream. In The Youth Pill, science writer David Stipp explores the history the ins and outs of establishing family boundaries and of instilling the kind of charac- of efforts to slow aging, which have been plagued by fits and starts that have led to ter in your children that will help them lead balanced, productive, and fulfilling adult dead ends, not to mention countless disillusioning hoaxes. But as Stipp shows, we lives. Learn how to - set limits and still be a loving parents - bring control to an out- may now be much closer than we think. (Unabridged) 2010 (Tantor) of-control family life - apply the ten laws of boundaries to parenting - define legiti- Available on CD. Catalog number 38132 (9 CDs 70 Min. each) mate boundaries for your family. 1998 (Zondervan) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 39165 (3 CDs 60 Min. each)

Audio CDs and On Demand 2018 Audiobooks 87 FAMILY FAMILY FAMILY FAMILY DELIVERED FROM DISTRACTION THE NEW RULES OF MARRIAGE by Edward M. Hallowell, M.D., and John J. Ratey, M.D. by Terrence Real In this new book, Drs. Edward M. Hallowell and John J. Ratey build on the break- In this revolutionary audiobook, Real offers women a set of effective tools with throughs of Driven to Distraction to offer a comprehensive and entirely up-to-date which they can create the truly intimate relationship that they desire and deserve. He guide to living a successful life with ADD. 2007 (Random House) guides you through the process of relationship repair with exercises that you can do Available on CD. Catalog number 39109 (3 CDs 60 Min. each) alone or with your partner. We have never wanted so much from our relationships as Available On Demand on the TRL Audiobooks app. we do today. More than any other generation, we yearn for our mates to be lifelong friends and lovers. The New Rules of Marriage shows us how to fulfill this coura- HEALTH geous and uncompromising new vision. 2007 (Random House) Available on CD. Catalog number 39110 (5 CDs 70 Min. each) FAMILY FIRST Available On Demand on the TRL Audiobooks app. by Dr. Phil McGraw Do you feel that your family is not what it used to be, or what it has the potential to be? Do you worry that the parenting decisions you're making today may be scarring FAMILY your child for life? Do you sometimes feel you are in a tug of war with the world over NURTURE SHOCK who will shape your child's values and beliefs? Family First offers you and your fam- by Po Bronson & Ashley Merryman ily hope -- for a phenomenal home life now, and a productive, fulfilling future for In a world of modern, involved, caring parents, why are so many kids aggressive and your children. As Dr. Phil says, you are not raising children you are raising adults, cruel? Where is intelligence hidden in the brain, and why does that matter? Why do and everything you do today impacts what kind of adult your child will become. You cross-racial friendships decrease in schools that are more integrated? If 98% of kids are building the future. 2004 (Simon & Schuster) think lying is morally wrong, then why do 98% of kids lie? What's the single most Available on CD. Catalog number 39160 (6 CDs 65 Min. each) important thing that helps infants learn language? Unabridged. 2009 (Hachette Available On Demand on the TRL Audiobooks app.  Audio) Available on CD. Catalog number 39103 (7 CDs 65 Min. each) FAMILY THE LEADER IN ME by Stephen R. Covey FAMILY In 1999, the A.B. Combs elementary school in Raleigh, N.C. launched a new leader- RAISING POSITIVE KIDS IN A NEGATIVE WORLD ship program that taught The 7 Habits of Highly Effective People to a pilot group of by Zig Ziglar children. The next year they instituted the program school wide; by the end of that Zig believes the family needs help in today’s society with a more optimistic, practi- second year, the average end of grade score for the school had gone from an 84 to a cal, and down-to-earth approach to parenting. Zig deals specifically with areas of 94. The school reported significant increases in self-confidence and self-worth in the encouragement and discipline. He emphasizes family time for moral input and for children, a dramatic drop in discipline problems, and impressive increases in teacher sound education in all facets of life. He guarantees that the content of this program and administrator job satisfaction.2008 (Simon & Schuster) will change your family life. 2002 (Zig Ziglar Corp.) Available on CD. Catalog number 39173 (1 CD 90 Min.) Available on CD. Catalog number 39161 (7 CDs 9 Hours) Available On Demand on the TRL Audiobooks app. FAMILY FAMILY RESCUE YOUR LOVE LIFE LOVE & WAR by Dr. Henry Cloud & Dr. John Townsend by John and Stasi Eldredge This title shows couples how to ignite their marriage with 50 irresistible attitudes and What the Eldredge best sellers Wild at Heart did for men, and Captivating did for behaviors. Beginning with self-examination and setting realistic expectations, the women, Love & War will do for married couples everywhere. John and Stasi authors explore how couples can nurture and master healthy communication, build Eldredge have contributed the quintessential works on Christian spirituality through trust and enhance the romance in their marriage. As in their other bestselling literary the experience of men and the experience of women, and now they turn their focus to endeavors, Cloud & Townsend take it a step further as they help couples solve the incredible dynamic between those two forces. Unabridged. 2009 (Random destructive conflicts and offer strategies for avoiding temptation that can destroy House) God's plan for marriage. 2005 (Oasis Audio) Available on CD. Catalog number 39104 (6 CDs 75 Min. each) Available on CD. Catalog number 39139 (6 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. FAMILY LOVE AND RESPECT FAMILY by Dr. Emerson Eggerichs SCREAM FREE MARRIAGE Successful couples know that harmony and happiness in marriage are not achieved by Hal Edward Runkel, LMFT by love alone. There is the other side of the Ephesians 5:33 equation - respect. Yes, a In ScreamFree Marriage, Hal introduces some radical new concepts about marriage, wife needs love. But a husband needs respect. Based on extensive biblical and scien- teaching couples how to embrace this inevitable conflict as a profound vehicle for tific research, Dr. Emerson Eggerichs reveals the secret to couples meeting each strengthening a marriage. Rather than just a source of pain and disagreement, these other's deepest needs: Without love she reacts without respect, and without respect he “Fires of Commitment,” as Hal describes them, can actually be the exact experience reacts without love and a destructive, vicious cycle begins. Love and Respect is a needed to grow couples into new levels of maturity and intimacy. By simply learning groundbreaking book, to be featured on Focus on the Family, which offers much- the ScreamFree formula of Calming Down, Growing Up, and Getting Closer, you too needed help to husbands and wives everywhere. It introduces the biblical teaching of can cross through these fires and end up with a closer and more passionate marriage unconditional respect, and that it is as powerful as unconditional love. 2004 than ever before. Using accessible anecdotes and the disarming humor that readers Unabridged. (Oasis Audio) have come to love, Runkel disproves prevailing marital wisdom, puts couples on a Available on CD. Catalog number 39166 (5 CDs 60 Min each) path to “intimate independence” and reveals a whole new, fresh approach to mar- riage. 2011 Unabridged (Random House) FAMILY Available on CD. Catalog number 39174 (7 CDs 8 Hours, 10 Min.) LOVE, MAGIC, AND MUDPIES Available On Demand on the TRL Audiobooks app. by Bernie S. Siegel, M.D. Delivered with just the right dose of compassion, inspiration, and gentle humor, FAMILY Love, Magic and Mudpies is an insightful and supportive guide on every aspect of SCREAM FREE PARENTING parenting. 2007 (Hachette Audio) by Hal Edward Runkel, LMFT Available on CD. Catalog number 39169 (5 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. This practical, effective guide for parents of all ages with kids of all ages introduces proven principles for overcoming the anxieties and stresses of parenting and setting new patterns of connection and cooperation. 2007 (Random House) FAMILY Available on CD. Catalog number 39107 (4 CDs 75 Min. each) MARRIAGE AND OTHER ACTS OF CHARITY Available On Demand on the TRL Audiobooks app. by Kate Braestrup Kate Braestrup has been married and widowed, betrayed and betrothed, her personal spirituality constantly evolving along the way. How do God and love figure in our FAMILY everyday lives and bonds with others? In Marriage and Other Acts of Charity she THE SEVEN SPIRITUAL LAWS FOR PARENTS tackles these big questions with stories from her own relationships--romantic and by Deepak Chopra familial, platonic and professional--much as Anne Lamott weaves her spirituality After a general discussion of parenting and the gift of spirit, this book explores specific through her tales of parenthood. With the same compassion and warmth that made ways to practice the Seven Spiritual Laws as a family, how to convey these laws to chil- Here If You Need Me a New York Times best seller, Unabridged. 2010 (Hachette dren depending on their ages, and how to embody them in age-specific activities each Audio) day, beginning on Sundays with the Law of Pure Potentiality. 1997 (Random House) Available on CD. Catalog number 39162 (5 CDs 65 Min. each) Available on CD. Catalog number 39171 (2 CDs 85 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

88 Audio CDs and On Demand 2018 Tape Rental Library FAMILY SUCCESS FAMILY SUCCESS SPOUSONOMICS 2THE 12 SECRETS OF HIGHLY SUCCESSFUL WOMEN by Paula Szchham & Jenny Anderson by Gail McMeekin Are you happy in your marriage - except for those weekly spats over who empties the McMeekin combines interviews with some of todays most successful women and her dishwasher more often? Not a single complaint - unless you count the fact that you NEW own proven success strategies to help readers transcend their blocks and achieve suc- haven't had sex since the Bush administration? Prepared to be there in sickness and in cess. Women will discover how to: dismantle limiting beliefs; take positive, calcu- health - so long as it doesn't mean compromising? Be honest: Ever lay awake think- lated risks; make career changes fueled by passion and purpose; and Filter and Focus ing how much more fun married life used to be? If you're a member of the human to give their creative ideas time and space to evolve. As in her previous book, The 12 race, then the answer is probably “yes” to all of the above. Marriage is a mysterious, Secrets of Highly Successful Women offers hundreds of examples of how creative often irrational business. Making it work till death do you part - or just till the end of women entrepreneurs and business leaders have used these strategies for success. the week - isn't always easy. And no one ever handed you a user's manual.Until now. This is an inspiring book for women that shows whats possible when you follow your With Spousonomics, Paula Szuchman and Jenny Anderson offer something new: a heart and honor your gifts. 2011 Unabridged. clear-eyed, rational route to demystifying your disagreements and improving your Available On Demand on the TRL Audiobooks app. relationship. The key, they propose, is to think like an economist.That's right: an SUCCESS economist. (Contains some strong language). 2011 Unabridged (Random House) Available on CD. Catalog number 39175 (9 CDs 70 Min. each) 212 THE EXTRA DEGREE Available On Demand on the TRL Audiobooks app. by Sam Parker 212° the extra degree captures the essence of excellence in an unforgettable way... At 211° water is hot. At 212°, it boils. And with boiling water, comes steam. And with FAMILY steam, you can power a train. The one extra degree makes the difference. The 212° THE THREE BIG QUESTIONS FOR A FRANTIC FAMILY concept is illustrated through a clear introduction and then supported by a series of thoughts, examples, and facts that will help readers absorb the 212° mindset. Its pur- by Patrick Lencioni pose is to inspire the extra level of effort that produces exponential results. This book In this groundbreaking audiobook, business consultant Patrick Lencioni turns his will encourage anyone who reads it to give that extra degree of effort...the extra sights on the most important organization in our lives–the family. Lencioni realized degree that will produce exponential results. At 5.5 x 5.3 inches (paperback), it's a the discrepancy between the time and energy his clients put into running their organi- wonderful little manifesto for encouraging the extra level of effort we all know pro- zations and the reactive way most people run their personal lives. Having experi- duces great results. This book is the perfect handout to inspire something big! enced the stress of a frantic family firsthand, he and his wife began applying some of Unabridged 2005 the tools he uses with Fortune 500 companies at home, and with surprising Available On Demand on the TRL Audiobooks app. results.Unabridged. 2008 (Random House) Available on CD. Catalog number 39112(4 CDs 70 Min. each) SUCCESS Available On Demand on the TRL Audiobooks app. THE 5 DISCIPLINES OF POWERFUL PEOPLE by John Powers In The Five Disciplines of Powerful People: How to Keep the Promises You Make to FAMILY Yourself, John Powers takes you step by step through making and keeping a promise TURN YOUR MATE INTO YOUR SOULMATE to yourself. You'll explore how we think when it comes to improving our lives; dis- by Arielle Ford cover how to build the inner strength you need to stick to your goal; and, most impor- Arielle Ford offers the keys to re-discovering love, passion, respect, and renewed tantly, follow the process for achieving the commitments you make to yourself. commitment, years after the simple act of falling in love and getting married. It’s one 2001 (Nightingale-Conant) thing to fall in love and get married. It is quite another thing to have a marriage you Workbook available upon request. love. This is the true purpose of Turn Your Mate Into Your Soulmate.Author of the Available on CD. Catalog number 40033 (7 CDs 73 Min. each) international bestseller The Soulmate Secret, Arielle Ford unlocks the wisdom SUCCESS learned in her own marriage along with expertise gleaned from friends and experts THE 7 HABITS MASTERY SERIES such as Harville Hendrix, John Gray, Dr. Helen Fisher, Neale Donald Walsch, and by Stephen Covey, and Steve Jones Marianne Williamson, to help readers find a happy middle ground between the rare, Discover Stephen R. Covey's new framework for solving personal and professional precious, and unattainable romantic notion of love, and the reality that happens when challenges in our turbulent, troubled, complex world of change! 2003 (Nightingale- restlessness, anger, or disappointment set in and act as a stubborn barrier to happiness Conant) and fulfillment. Arielle lays the groundwork for the purpose and work needed for a CD-Rom Workbook available upon request. healthy relationship, proving that marriage is not as simple as Happily Ever After— but that real love can be even better. 2015 Unabridged. (Harper Audio) Available on CD. Catalog number 40317 (9 CDs 9 Hours, 50 Min.) Available on CD. Catalog number 39176 (6 CDs,6.5Hours) SUCCESS THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE by Stephen R. Covey FAMILY A comprehensive program based on developing an awareness of how perceptions WHY MEN WANT SEX AND WOMEN NEED LOVE and assumptions hinder success -- in business as well as personal relationships. by Allan And Barbara Pease 1999 (Simon & Schuster) Will men and women ever see eye-to-eye about love and sex? How will relationships Available on CD. Catalog number 40375 (1 CD 75 Min.) ever be rewarding if men only want to rush into bed and women want to rush to the Available On Demand on the TRL Audiobooks app. altar? In this practical, witty and down-to-earth guide, couples experts Allan and Bar- SUCCESS bara Pease reveal the truth about how men and women can really get along. By trans- THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE lating science and cutting edge research into a powerful yet highly entertaining read, by Stephen R. Covey you’ll learn how to find true happiness and compatibility with the opposite sex.2009 (Random House) Learn the timeless value of “the character ethic.” Discover how to create your own “paradigm shift.” Find out how to continually renew yourself, build inner strength Available on CD. Catalog number 39172 (4 CDs 68 Min. each) Available On Demand on the TRL Audiobooks app. and concentrate your efforts to exceed your goals. 1993 (Covey Leadership Center) Workbook available upon request. Available on CD. Catalog number 40406 (3CDs 3 Hours) Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS THE 8TH HABIT FAMILY by Stephen R Covey THE 10X RULE Being effective as individuals and organizations is no longer merely an option -- sur- vival in today's world requires it. Accessing the higher levels of human genius and by Grant Cardone motivation in today's new reality requires a sea change in thinking, a whole new habit. While most people operate with only three degrees of action-no action, retreat, or The crucial challenge of our world today is this: to find our voice and inspire others to normal action-if you're after big goals, you don't want to settle for the ordinary. To find theirs. It is what Covey calls the 8th Habit. Abridged 2004 (Simon & Schuster) reach the next level, you must understand the coveted 4th degree of action. This 4th Available on CD. Catalog number 40359 (1 CD 90 Min.) degree, also know as the 10 X Rule, is that level of action that guarantees companies Available On Demand on the TRL Audiobooks app. and individuals realize their goals and dreams. The 10 X Rule unveils the principle of “Massive Action,” allowing you to blast through business cliche and risk-aversion SUCCESS while taking concrete steps to reach your dreams. It also demonstrates why people THE 8TH HABIT get stuck in the first three actions and how to move into making the 10X Rule a disci- by Stephen R. Covey pline. Find out exactly where to start, what to do, and how to follow up each action Being effective as individuals and organizations is no longer merely an option -- survival you take with more action to achieve Massive Action results.Extreme success is by in today's world requires it. Accessing the higher levels of human genius and motivation definition outside the realm of normal action. Instead of behaving like everybody in today's new reality requires a sea of change in thinking, a whole new habit. The cru- else and settling for average results, take Massive Action with The 10 X Rule, cial challenge of our world today is this: to find our voice and inspire others to find remove luck and chance from your business equation, and lock in massive success. theirs. It is what Covey calls the 8th Habit. Unabridged 2004 (Simon & Schuster) 2011 Unabridged. (Hachette) Workbook available upon request. Available on CD. Catalog number 40066(7 CDs 60 Min each) Available on CD. Catalog number 40363 (13 CDs 60 Min. each)

Audio CDs and On Demand 2018 Audiobooks 89 SUCCESS SUCCESS SUCCESS SUCCESS 10 TIPS TO STOP WHINING AND START WINNING CD130122BE OBSESSED OR BE AVERAGE by Mark Riesenberg by Grant Cardone Be cured of what Mark thinks is the worst habit in the world, and be cured of the Grant had grown up with big dreams, but friends and family told him to be more rea- most contagious disease in the world which is whining! Whining is the continuous sonable and less demanding. If he played by the rules, they said, he could enjoy complaining, criticizing, blaming, and gossiping that goes on within an individuals everyone else’s version of middle class success. But when he tried it their way, he hit mind as well as within an organization. Learn the tips that will change your whining rock bottom. Then he tried the opposite approach. He said NO to the haters and nay- into winning! 1993 (Human Resources Unlimited) sayers and said YES to his burning, outrageous, animal obsession. He reclaimed his Available on CD. Catalog number 40356 (1 CD 46 Min.) obsession with wanting to be a business rock star, a super salesman, a huge philan- thropist. He wanted to live in a mansion and even own an airplane. Obsession made SUCCESS all of his wildest dreams come true. And it can help you achieve massive success too. THE ALADDIN FACTOR As Grant says, we're in the middle of an epidemic of average. The conventional wis- dom is to seek balance and take it easy. But that has really just given us an excuse to by Jack Canfield & Mark Victor Hansen be unexceptional. If you want real success, you have to know how to harness your Learn how to shed self-limiting thoughts, and feel strong and deserving of the things obsession to rocket to the top. This book will give you the inspiration and tools to you want. Discover how to ask and who to ask in different situations...at home, at break out of your cocoon of mediocrity and achieve your craziest dreams. It's a sim- work, in shops, on the telephone. You’ll master “the technology of making an effec- ple choice: be obsessed or be average. Unabridged 2016 tive request,” and get a tantalizing glimpse of how different life is when you start ask- Available on CD. Catalog number 40069 (9 CDs, 11 Hours) ing. 1999 (Nightingale-Conant) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40374 (7 CDs 7 Hours) SUCCESS SUCCESS THE BEST KEPT SECRETS OF THE WORLD’S THE ANGEL INSIDE GREATEST ACHIEVERS by Chris Widener by Peter Thomson There will come a time when you must decide to lead the life someone else has cho- In The Best-Kept Secrets of the World's Great Achievers, Thomson reveals more sen for you…or the life you want. According to legend, when a young boy asked the than 70 of these little-known, highly prized, and extremely effective secrets to you. great Renaissance artist Michelangelo why he was working so hard hitting the block You’re also going to eavesdrop on some of the very episodes that unearthed these of marble that would eventually become his greatest sculpture, David, the artist secrets in the first place. In these live one-on-one conversations, you’ll hear from replied, “Young man, there is an angel inside this rock, and I am setting him free.” In several of the high-achieving individuals Peter spoke with in the process of his The Angel Inside, the renowned consultant and career coach Chris Widener uses inquiry.2006 (Nightingale Conant) Michelangelo’s words to explore the hidden potential that exists within us all. Workbook available on request. Unabridged. 2007 (Random House)) Available on CD. Catalog number 40059 (13 CDs 70 Min. each) Available on CD. Catalog number 40428 (2 CDs 50 Min. each) Available On Demand on the TRL Audiobooks app. SUCCESS BETTER THAN GOOD SUCCESS THE ART OF EXCEPTIONAL LIVING by Zig Ziglar The Ultimate Challenge: To Be Better Than Good by Jim Rohn He has spent his life helping other people to realize their dreams and experience max- Learn how to mold your future by following the fundamentals of success and by imum success. Now comes Zig Ziglar's high-impact work that calls you to the pas- using intelligent planning. Jim Rohn provides you with the ideas and inspiration that sion, purpose, and practical tools that can ignite the peak performance you long for. will lead you to unstoppable daily progress. 1993 (Nightingale-Conant Corp.) In the real-life stories Zig shares, drawn from nearly fifty years as a world-class moti- Available on CD. Catalog number 40248 (6 CDs 4 Hours, 40 Min.) vational author, speaker, and businessman, you'll discover how others have risen above fear and failure to embrace the quality of life they were meant to have. Let the SUCCESS master of motivating help you clear your mind of failure-prone thinking, as together THE ART OF VICTORY with Zig Ziglar, you redefine success and take hold of your dreams. Let him inspire by Gregory R. Copley you to be Better Than Good! 2007 Unabridged. (Oasis Audio) The Art of Victory is a manual for survival and prosperity in the midst of current Available on CD. Catalog number 40068 (6 CDs,6.5Hours) social, technological, and environmental changes. Like Sun Tzu's Art of War, this Available On Demand on the TRL Audiobooks app. book is a guide for business and social leaders, broad in scope but specific enough to apply to everyday life. Drawing on decades of experience working with and advising SUCCESS the highest levels of political and military leadership, Copley offers his 28 Maxims of THE BIG GOALS SYSTEM Victory to understand how civilizations and societies naturally evolve, showing read- by Zig Ziglar ers how to recognize and employ these functioning building blocks in their own pro- Have you noticed that people who regularly set goals are happier and healthier than fessional and personal lives. Unabridged. 2006 (Tantor) the rest of the people you know? Understand why this is and how YOU can do it, as Available on CD. Catalog number 40378 (8 CDs 75 Min. each) Zig Ziglar guides you through one of the world’s most popular goal achieving sys- tems. This product is a collection of goal achievement programs from the leading SUCCESS experts on the subject. According to Brian Tracy, the top 2% earners from Harvard ATTITUDE IS EVERYTHING Business School are goal setting masters. With Brian Tracy’s proven goal achieving by Keith Harrell system, you will clearly see how he has achieved multimillion-dollar successes in his life. Life can be a struggle and we often feel like giving up our dreams. Using the An enlightening, inspiring and practical guide for gaining control of your career and techniques in this program, you will be able to create boundaries around technology your life by ridding yourself of negative attitudinal baggage, building positive atti- which will help clarify and simplify your life. Get unstuck and abandon your fears to tudes, and then turning them into actions to help you achieve your dreams. 2000 set and achieve big goals! Discover the powerful tools you have been seeking to (Harper-Collins) transform your life and your business. Abridged.2011 Available on CD. Catalog number 40390 (4 CDs 4 Hours, 15 Min.) Available On Demand on the TRL Audiobooks app.

SUCCESS SUCCESS ATTRACTING TERRIFIC PEOPLE BORN TO WIN by Lillian Glass by Zig Ziglar The maxim “It takes one to know one” has never been more true. If you want good For more than 50 years, in a style that is unquestionably his own, Zig Ziglar has used people in your life, you have to be one yourself. This important program explains his quick wit, down-home charm, and abundance of energy to inspire excellence in how you can achieve this, while simultaneously filling your life with terrific people people throughout the world. In Born to Win, Zig’s nonstop passion inspires and who bring you joy, happiness, and help in achieving your personal and professional informs as Zig speaks to you as if you’re sitting front-row center in his sold-out sem- dreams. You'll learn the key steps to becoming a terrific person—the kind of person inar.2010 (Simon & Schuster) other terrific people will want in their lives. 1997 (Audio Renaissance) Available on CD. Catalog number 40430(2 CDs 2 Hours, 10 Min.) Available on CD. Catalog number 40106 (3 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS BREAKING THE SUCCESS BARRIER AWAKEN THE GIANT WITHIN by Brian Tracy by Anthony Robbins Brian Tracy unlocks the secrets of history’s most ingenious military and business Providing powerful techniques and strategies for lifelong success, Robbins unravels minds to help you shatter any success barrier standing in your way. He uncovers 12 the mystery behind all human behavior and demonstrates how to immediately change principles of strategic thinking you can use anytime to solve your problems more eas- disempowering habits in a matter of minutes. 1991 (Simon & Schuster) ily, overcome your obstacles more effectively, and achieve your goals more rapidly. Available on CD. Catalog number 40323 (2 CDs 45 Min. each) 1998 (Nightingale-Conant) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40234 (6 CDs 75 Min. each)

90 Audio CDs and On Demand 2018 Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS BULL’S-EYE CONTAGIOUS OPTIMISM by Brian Tracy by David Mezzapelle Your aim in life should be to achieve all of the wonderful things that are possible for Contagious Optimism is an uplifting book of stories and parables about amazing life you. There is no reason for you not to be earning twice as much as you are today, or turnarounds. A compendium of encouragement, it includes advice and guidance from even five or ten times as much. Your potential is practically limitless, if you could business leaders, visionaries, and just plain folk. Nowadays, many people have lost just learn how to utilize it. Clarity, Focus, and Concentration: Three strong, simple confidence in themselves and the world around them due to personal hardship as well attributes needed to hone in your potential and hit the bull's eye! Bull's Eye will as economic and political uncertainty worldwide. Contagious Optimism shows read- teach you how to unleash your powers for success and accomplish more in the next ers that it’s possible to look for and find silver linings. This is pure inspiration that few months than many people do in a lifetime.2015 Unabridged. (Brilliance Audio) will lift hearts, open minds, and create a movement of pass-it-on hope and happiness. Available on CD. Catalog number 40067(2 CDs,1.5Hours) 2013 Available On Demand on the TRL Audiobooks app. SUCCESS CHALLENGE TO SUCCEED SUCCESS A CONVERSATION ON CHARACTER by Jim Rohn by Zig Ziglar, David Keeler, Gary Heavin This program will involve you physically, emotionally, and mentally. There are five Zig Ziglar speaks from his heart about character and how it relates to our personal inspirational topics to guide you through self evaluation and commitment, including: and professional success. Zig is casual, informal and insightful in this three hour the power of personal development, the fundamentals for prosperity and success, the interview. 2004 (Ziglar Training Systems) basic laws of achievement, the art of setting goals, how to win the battle of the mind, Available on CD. Catalog number 40041 (3 CDs 60 Min. each) attitude change, and the day that turns your life around. 2008 (Jim Rohn Interna- Available On Demand on the TRL Audiobooks app. tional) Available on CD. Catalog number 40402 (4 CDs 60 Min. each) SUCCESS CULTIVATING AN UNSHAKABLE CHARACTER SUCCESS by Jim Rohn CHANGING THE PICTURE Success in America doesn't require good character, but good character always leads by Zig Ziglar to success. Even better: character will make you into the kind of person who not only As part of Ziglar's series on “How To Stay Motivated,” Ziglar will teach you how to: enjoys success, but deserves it. Learn Jim Rohn's personal prescription for building build and maintain a positive self-image, recognize the power of your personal men- your character and enjoying higher levels of self-confidence, self-respect, and coop- tal picture, and discover the keys to establishing a winning relationship at home, eration from others. 1996 (Nightingale-Conant) work or in the community. 2002 (The Zig Ziglar Corporation) Available on CD. Catalog number 40038 (7 CDs 6 Hours, 30 Min.) Available on CD. Catalog number 40267 (6 CDs 6 Hours, 30 Min.) SUCCESS SUCCESS DARING GREATLY CHARMING YOUR WAY TO THE TOP by Brene Brown by Michael Levine Every day we experience the uncertainty, risks, and emotional exposure that define Charm is good business. It can increase your income, boost your status, and establish what it means to be vulnerable or to dare greatly. Based on twelve years of pioneer- and maintain your reputation. It can mean the difference between success and bank- ing research, Dr. Brené Brown dispels the cultural myth that vulnerability is weak- ruptcy. Most businesspeople don’t fully understand the concept of charm. It ought to ness and argues that it is, in truth, our most accurate measure of courage. Brown be a reflex, a conditioned response, to “turn on the charm” when dealing with cus- explains how vulnerability is both the core of difficult emotions like fear, grief, and tomers, clients, associates, and employees—but it isn’t. Yet, research has proven the disappointment, and the birthplace of love, belonging, joy, empathy, innovation, and value of charm and it’s been made clear through opinion polls, scientific studies, and creativity. Daring Greatly is a practice and a powerful new vision for letting our- just plain old real life. It’s true in politics. It’s rare to hear Bill Clinton mentioned, for selves be seen..Unabridged. 2015 instance, without a comment following on his charm. And it’s certainly true in enter- Available On Demand on the TRL Audiobooks app. tainment, a whole industry based on the money-making potential of charm. This is true for the small businessperson as well. Charm draws customers, whether to a SUCCESS garage, a dry cleaner’s, or an investment bank. Charm gets noticed.Unabridged THE DAY THAT TURNS YOUR LIFE AROUND 2004 by Jim Rohn Available On Demand on the TRL Audiobooks app. In The Day That Turns Your Life Around, Jim Rohn shares the essential elements of a life-changing day with you, and shows you how to consciously create the condi- SUCCESS tions that make dramatic, lasting personal transformation not merely possible, but COMPELLING STORIES inevitable. In this powerful and compelling program, you will discover the four emo- by Patricia Fripp tional states that can change your life, and how to generate them within yourself at Learn how to tell life-changing, career building, awe-inspiring, sales inducting sto- will, rather than waiting for external circumstances to activate them. Once you've put ries. This is the skill that will guarantee you a competitive edge. Good stories that are yourself in the ideal emotional state, Jim will show you how to direct that momentum interesting, memorable, and illustrate a message can Inspire and Motivate, Teach and toward the specific circumstances of your life that you want to change. Using the Train, Convince and Persuade. When an audience of one or one thousand listens to unique and powerful set of tools he provides, you'll be able to target any situation your stories they must: Find them interesting, Have an emotional connection, and with laser-like focus and begin to transform it instantaneously. 2003 Find the lesson to be learned. In this dynamic audio with bonus articles you will Available on CD. Catalog number 40244 (6 CDs 6 Hours, 15 Min) learn: Where great stories come from, Techniques that make stories dramatic and memorable, Two simple and powerful story formulas that will NEVER let you down, SUCCESS and Delivery techniques that make you look like a true professional. DEVELOPING THE QUALITIES OF SUCCESS Unabridged.2006 by Zig Ziglar Available On Demand on the TRL Audiobooks app. Zig shares his timeless truths and powerful principles to help you get to the top in the first of his series on “How To Stay Motivated.” Learn how to plan, prepare for and SUCCESS expect total success in everything you do.  2002 (The Zig Ziglar Corporation) THE COMPOUND EFFECT Workbook available on request. Available on CD. Catalog number 40264 (7 CDs 9 Hours, 20 Min.) by Darren Hardy Do you want success? More success than you have now? And even more success SUCCESS than you ever imagined possible? That is what this book is about. Achieving it. THE DIFFERENCE MAKER No gimmicks. No hyperbole. Finally, just the truth on what it takes to earn success. by John C. Maxwell As publisher of SUCCESS magazine, author Darren Hardy has heard it all, seen it Leadership expert John Maxwell believes attitude is one thing that can make all the all, and tried most of it. This book reveals the core principles that drive success. The difference in your life---and now shows you how you can make it your best asset. Compound Effect contains the essence of what every superachiever needs to know, 2006 (Thomas Nelson Publisher) practice, and master to obtain extraordinary success. 2010 (Jim Rohn International) Available on CD. Catalog number 40392 (2 CDs 90 Min. each) Available on CD. Catalog number 40429 (6 CDs 5 Hours, 30 Min.) SUCCESS SUCCESS THE ELEMENT CONSISTENT PEAK PERFORMANCE by Ken Robinson, Ph.D. by Larry Iverson The Element is the point at which natural talent meets personal passion. When people Dr. Larry Iverson will give you proven strategies for rapidly breaking through limit- arrive at the Element, they feel most themselves, most inspired, and achieve at their ing beliefs that you can apply personally or within your team to feel great, gain a highest levels. The Element draws on the stories of a wide range of people: Paul mental edge, and boost your confidence and self esteem. Know the primary beliefs McCartney; The Simpsons creator Matt Groening; Meg Ryan; Gillian Lynne, who essential for ongoing success. Learn a mental strategy that rapidly builds a powerful, choreographed the Broadway productions of Cats and The Phantom of the Opera; positive mindset. Know how to use Mayo Clinic research for increasing confidence journalist Arianna Huffington; renowned physicist Richard Feynman; and many oth- and motivation.Use the secret ingredient which stimulates motivation and action. ers, including business leaders and athletes. Unabridged. 2009 (Tantor) Learn the 7 success traits used by the ultra-successful. Unabridged. 2007 Available on CD. Catalog number 40427 (7 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 91 SUCCESS SUCCESS SUCCESS SUCCESS EMPOWERED GOALS by Josh Bernoff by Gary Ryan Blair In Empowered, the author explains how to transform your company by unleashing Goals will help you learn how to keep your “eye on the prize”. Author, Gary Ryan the mighty force of these HEROes. Like John Bernier and Ben Hedrington at Best Blair is considered one of the nation's experts on the topic of goals. He teaches that Buy, who built an army of 2,500 tweeting employees to reach out to customers your life will not go according to plan if you don't have a plan! His 10 rules for set- online.Or Ross Inglis, who tapped into Internet computing resources to open an ting goals are loaded with nuggets of wisdom and “a-ha” moments that will bring the entirely new customer channel for Thomson Reuters. Or John Stadick, who equipped power of your goals into focus. The Ten Rules of Goal Setting is the combination that 600 sales staff with iPhones and boosted profits at his construction rental company. opens the lock of success. Each rule is one piece of the combination; each seamlessly The truth is, one in three of your information workers already use easily accessible integrates with the other nine; each one counts. Unabridged 2013 technologies that your company does not sanction. Empowered gives you a prescrip- Available On Demand on the TRL Audiobooks app. tion for embracing this covert innovation. At the heart of a HERO-powered business is a new pact between these critical employees, company managers, and the IT SUCCESS department: HEROes build new solutions to meet customer needs, management sets GOALS! clear rules while encouraging more experimentation, and IT expands its role to both by Brian Tracy support and secure these solutions. Unabridged. 2010 Author Brian Tracy explains the seven key elements of goal setting and the 12 steps Available On Demand on the TRL Audiobooks app. necessary to set and accomplish goals of any size.Tracy shows how to do the crucial work of determining one's strengths, values, and true goals. He explains how to build SUCCESS the self-esteem and confidence necessary for achievement; how to overpower every FIRST THINGS FIRST problem or obstacle; how to overcome difficulties; how to respond to challenges; and by Stephen R. Covey how to continue moving forward no matter what happens. The book's “Mental Fit- A revolutionary guide to managing your time by learning how to balance your life! ness” program of character development shows readers how to become the kind of 1999 (Simon & Schuster) person on the inside who can achieve any goal on the outside. 2003 (Perseus) Available on CD. Catalog number 40404 (1 CD 72 Min.) Available on CD. Catalog number 40370 (3 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS FIRST THINGS FIRST GOALS by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill by Zig Ziglar First Things First provides a model for principle-centered living that will give you a Get from where you are to where you want to be faster and more confidently with greater sense of purpose and direction while meeting your basic need for mental, this essential approach to goal setting and attainment. Learn the seven steps of goal physical, spiritual and social fulfillment. 1997 (Franklin Covey) setting used by achievers, and how to set and achieve your GOALS! 1988 (Night- Workbook available upon request. ingale-Conant) Available on CD. Catalog number 40415 (3 CDs 70 Min. each) Available on CD. Catalog number 40295(6 CDs 6 Hours) Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS GOAL SETTING FIRST THINGS FIRST EVERY DAY by Vic Johnson by Stephen R. Covey This is a book for everyone who has ever had a dream. This book will teach you how Stephen R. Covey and the Merrills have shown millions of listeners how to balance to set goals and achieve that dream, step-by-step and day-by-day. You’ll discover the demands of a schedule with the desire for fulfillment. The principles they intro- some great news! If you’ve been struggling, if you’ve ever felt like you were going duced in First Things First are distilled for everyday listening. Let First Things First “nowhere fast,” you’ll learn that it’s not because there’s something intrinsically Every Day be your guide to the rich relationships, the inner peace, and the confidence wrong with you. You’ll learn, instead, that it has a lot to do with ways of thinking that that come from knowing where you're headed, and why. 1997 (Simon & Schuster) you’ve adopted in the past. This is great news because you can change the way you Available on CD. Catalog number 40260 (1 CD 70 Min.) think, speak, and act. Success isn’t the result of winning some sort of lottery. It’s the SUCCESS result of applying the right principles with the right action and the right mindset. FULL ENGAGEMENT! Unabridged 2012 Available On Demand on the TRL Audiobooks app. by Brian Tracy In Full Engagement!, Brian Tracy shows managers how they can supercharge their SUCCESS employees efforts. A manager’s role is to achieve the highest possible return on the GOAL SETTING physical, emotional, and mental effort that his or her people put forth. It‘s not a return by Susan B. Wilson, Michael S. Dobson on investment it’s a return on energy. And when managers fail at that, they fail at Why is it that some people consistently seem to get more done than others? The their own job. With this essential guide, all managers can now hold the keys to answer is that they know how to set specific, achievable goals for themselves... and unlocking superstar performance from their teams. 2012 Unabridged (High- then follow through on them. This revised and updated audio edition of Goal Setting Bridge) offers listeners practical tools and powerful techniques on how to set a goal, make a Available on CD. Catalog number 40096 (5 CDs 75 Min. each) plan, and achieve an objective. 2008 (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40425 (3 CDs 60 Min. each) SUCCESS SUCCESS GET MOTIVATED! GOALS; QUESTIONS AND ANSWERS by Tamara Lowe by Bob Proctor Whether you are an individual seeking to realize your personal goals or a leader look- Your goal isn't too big for you. Your goal isn't wrong for you. Instead, you might just ing to motivate your team, Get Motivated! will show you how to overcome any be cob-webbed into one or more of the 13 Reasons Why Goals Fail. In this frank pre- obstacle, achieve any goal, and accelerate your success. 2009 (Random House) sentation, Bob Proctor walks you through the biggest issues he's dealt with when try- Available on CD. Catalog number 40051 (6 CDs 70 Min. each) ing to accomplish goals, as well as the most common issues and obstacles he's heard Available On Demand on the TRL Audiobooks app. about from the thousands of people who have asked for his consultation. Get on the SUCCESS right track for good! Unabridged. 2008 GIANT STEPS Available On Demand on the TRL Audiobooks app. by Anthony Robbins SUCCESS Anthony Robbins offers inspirations and small actions that will compel you to take GOAL SETTING AND ACHIEVING giant steps forward in the quality of your life. 1994 (Simon & Schuster) by Krish Dhanam and Zig Ziglar Available on CD. Catalog number 40347 (2 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. This audio series outlines in detail the reasons people don't set goals and then focuses on specific steps a person needs to grow through in order to qualify his or her goals. SUCCESS Utilizing his own personal goal setting story, Krish Dhanam shows you how to set GO FOR IT and achieve your dreams by committing to an organized goal setting program. In by Dr. Irene C. Kassoria addition, the program walks you through the seven steps involved in setting a goal. Choose winning over losing behavior, presenting yourself positively, being the 2007 (Ziglar) authentic, original you. 1984 (Listen USA) Available on CD. Catalog number 40061 (3 CDs 2 Hours) Available on CD. Catalog number 40281 (1 CD 55 Min.) SUCCESS Available On Demand on the TRL Audiobooks app. THE GOALS PROGRAM SUCCESS by Zig Ziglar GO FOR THE GOLD In the last of a three part series on “How To Stay Motivated,” Ziglar will show you by Denis Waitley, Ph.D. how to learn the seven steps to effective goal setting. Find out why goal setters can How to unleash the champion within you using the motto of champions. 1984 (Lis- earn an average of $4,000 a month more than non-goal setters, and discover how you ten USA) can build “want-to's” from the “how-to's. 2002 (The Zig Ziglar Corporation) Available on CD. Catalog number 40357(1 CD 57 Min.) Available on CD. Catalog number 40274 (6 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

92 Audio CDs and On Demand 2018 Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS A HEALTHY DOSE OF MOTIVATION INNER WISDOM by Jack Canfield and Mark Victor Hansen The Best Of Dr. Wayne Dyer Two motivational classics from the Chicken Soup inspirational masters: The Aladdin by Dr. Wayne Dyer Factor describes the eight reasons people won’t ask for what they want, the ten bene- Discover the essence of acclaimed author, psychologist, and living legend - Dr. fits of asking, who to ask, what to ask for, how to deal with rejection, and much Wayne Dyer. He offers a comprehensive course-section of his incredible 25 year more.Canfield and Hansen explain in Dare to Win how to overcome the fear that may career. You’ll achieve a higher level of consciousness and self awareness as Dr. Dyer be holding you back. In this program, you’ll learn to affirm your self-worth, and dis- speaks on topics like knowing, purpose, change and love. 1998 cover your true purpose and learn to fulfill it. Personal happiness, creative fulfill- Available on CD. Catalog number 40239(20 CDs 16 Hours) ment, professional success, and freedom from fear await you. Go for it! 1995 Available on CD. Catalog number 40379 (6 CDs 6 Hours) SUCCESS SUCCESS HOW LIFE IMITATES CHESS INNOVATE LIKE EDISON by Garry Kasparov by Michael J. Gelb, and Sarah Miller Calicott How Life Imitates Chess is a primer on how to think, make decisions, prepare strate- Thomas Edison is the greatest innovator in American history. Edison’s focus on prac- gies and anticipate the future. Kasparov has distilled the lessons he learned over a tical accomplishment set the stage for America’s global leadership in innovation. lifetime as a Chess grandmaster to cover the practical side—tactics, strategy, prepara- Now, for the first time ever, Innovate Like Edison translates the best practices of this tion—as well as the subtler, more human arts of using memory, intuition, and imagi- supreme American inventor into contemporary terms to help today’s leaders harness nation. 2007 (MacMillan Audio) their own innovative potential. 2007 (Listen & Live) Available on CD. Catalog number 40422 (6 CDs 70 Min. each) Available on CD. Catalog number 40376 (5 CDs 5 Hours) Available On Demand on the TRL Audiobooks app. SUCCESS HOW THE WORLD SEES YOU by Sally Hoghead SUCCESS Once you know what makes you valuable to others, you’re more authentic and confi- IT’S CALLED WORK FOR A REASON dent, and more able to make a positive impression. It all begins with understanding by Larry Winget how the world sees you - at your best. How the World Sees You gives you the step- Are you frustrated with a lack of results at work? Have you hit a wall? Are you unin- by-step method to describe yourself in just two or three words. This short phrase is spired, stuck in a rut, feeling under appreciated? Well, good news: your success is not your Anthem, the tagline for your personality. To become more successful, you do up to your boss, your manager, your employees, or the economy. It's up to YOU. not have to change who you are - you have to become more of who you are. 2014 Business is never bad, people are just bad at being in business. If that makes you Unabridged. (Harper Audio) mad, this book is for you. Larry Winget hacks through the bad advice given in most Available on CD. Catalog number 40094 (10 CDs includes Bonus PDF) business books, explaining why: · Teamwork doesn't work.· We reward the wrong behaviors and focus on the wrong things.· Expectations are low, standards are even SUCCESS lower.· We are all stealing from our companies and ourselves.· Our co-workers are HOW TO BECOME A RAINMAKER really only “co-goers”. 2006 (Penguin Audio) by Jeffrey Fox Available on CD. Catalog number 40401 (5 CDs 70 Min. each) In How To Become A Rainmaker: Unexpected Rules for Business and Personal Suc- Available On Demand on the TRL Audiobooks app. cess, best-selling author and renowned marketing consultant Jeffrey Fox reveals the myth-busting, convention-blasting strategies, techniques, and ideas used by today's most successful men and women across the job spectrum to grab customers, generate SUCCESS cash, and distinguish themselves as superstars in their fields. 2003 KEYS TO SUCCESS Available on CD. Catalog number 40020 (6 CDs 70 Min. each) by Napoleon Hill Available On Demand on the TRL Audiobooks app. Compiled from editorials, articles, speeches and unpublished manuscripts, Napoleon SUCCESS Hill’s Keys to Success is a complete exploration of Hill’s success philosophy and his HOW TO GET WHAT YOU WANT seventeen essential principles of personal achievement. Napoleon Hill’s Keys to Suc- by Zig Ziglar cess is a must listen for anyone seeking a life of health, wealth and happiness. Presented during a live seminar, this master motivator captivates the audiences with @1994, @2007 Unabridged. (Brilliance Audio) his charm and ideas on goal setting and why they are important! He offers a basic, Available on CD. Catalog number 40434 (6 CDs 6 Hours, 30 Min.) precise formula for doing just that, complete with the inspiration to welcome the risks involved, and strategies to carry you right to the top! 1978 (Simon & Schus- SUCCESS ter) Available on CD. Catalog number 40310 (1 CD 60 Min.) THE LAW OF ATTRACTION Available On Demand on the TRL Audiobooks app. by Ester and Jerry Hicks This program presents the powerful basics of the original Teaching Of Abraham. SUCCESS Abraham (speaking through Ester Hicks) reveals how all things, wanted and HOW TO STOP WORRYING AND START LIVING unwanted, are brought to you by this most powerful Law Of the Universe: the Law of by Dale Carnegie Attraction. You’ll learn about the omnipresent Laws that govern this Universe and This book can change your life! Through Dale Carnegie's six-million-copy best-seller how to make them work to your advantage. 2007 (Hay House) recently revised, millions of people have been helped to overcome the worry habit. Available on CD. Catalog number 40049 (5 CDs 70 Min. each) Dale Carnegie offers a set of practical formulas you can put to work today. In the fast- paced world of the 1990's formulas that will last a lifetime! 1984 (Simon & Schuster) Available on CD. Catalog number 40099 (9 CDs 70 Min. each) SUCCESS Available On Demand on the TRL Audiobooks app. THE LAW OF LARGE NUMBERS SUCCESS by Dr. Gary S. Goodman HOW TO THINK BIGGER While the law of large numbers has been applied to fields such as math and science by Mark Victor Hansen for several decades, its power has just recently begun to be applied to the fields of If you have ever experienced roadblocks and you have been looking for a way business and personal growth. Today, people from all walks of life are using the law through, this program can be your road map. Mark’s secrets, discoveries and tech- of large numbers to achieve their highest objectives, with great confidence and com- niques will assist you in crushing your obstacles and help to reveal true solutions. plete peace of mind. Now, award-winning speaker and personal performance expert You’ll learn powerful methods of creating passion, focus and vision in your life. Dr. Gary Goodman has created a full-scale program showing you how to apply this 2000 (Mark Victor Hansen) incredible law to every area of your life. 2004 (Nightingale Conant) Available on CD. Catalog number 40314 (8 CDs 6 Hours, 30 Min.) Available on CD. Catalog number 40043 (6 CDs 6 Hours) SUCCESS HOW TO WIN FRIENDS & INFLUENCE PEOPLE IN THE SUCCESS DIGITAL AGE THE LAWS OF SUCCESS: VOLUME I by Dale Carnegie & Associates THE PRINCIPLES OF SELF MASTERY DALE CARNEGIE’s commonsense approach to communicating has endured for a by Napoleon Hill century. In today’s world, where more and more of our communication takes place A scheduled three-hour interview between a young Napoleon Hill and Andrew Carn- across wires and screens, Carnegie’s lessons have not only lasted but become all the egie strung out to three days. During that time, Carnegie revealed his secrets of suc- more critical. Though he never could have predicted technology’s trajectory, Carne- cess and then offered young Hill the task of organizing and systematizing the world's gie proves a wise and helpful teacher in this digital landscape. To demonstrate the first philosophy of individual achievement based on the principles. From that many ways his lessons remain relevant, Dale Carnegie & Associates, Inc., has moment on, Napoleon Hill dedicated his life to spreading the philosophy of achieve- reimagined his prescriptions and his advice for this difficult digital age. We may ment and the principles of success worldwide for the benefit of all people. The Prin- communicate today with different tools and with greater speed, but Carnegie’s advice ciples of Self-Mastery represents an in-depth discussion of Napoleon Hill's first four on how to communicate, lead, and work efficiently remains priceless across the ages. principles of personal achievement-the foundation upon which personal success is 2010 (Simon & Schuster) built. 2001 (Audio Renaissance) Available on CD. Catalog number 40097 (6 CDs 70 Min. each) Available on CD. Catalog number 40000 (7 CDs 70 Min. each)

Audio CDs and On Demand 2018 Audiobooks 93 SUCCESS SUCCESS SUCCESS SUCCESS THE LAWS OF SUCCESS: VOLUME II THE LUCK FACTOR THE PRINCIPLES OF PERSONAL POWER by Brian Tracy by Napoleon Hill Do you believe in luck? Do you believe that some people are luckier than others? Do This recording explains step-by-step how you can use the following four Principles you believe that you, too, can be one of the lucky few and move faster towards your of Success:-Initiative & Leadership: Develop your instincts to anticipate problems goals than you possibly could without having luck on your side? As astounding as it and know when to seize opportunities-Imagination: Stimulate your mind to create may seem, you can increase your odds of having fortuitous events occur in your life. new concepts out of common ideas and put them to work for you -Enthusiasm: Over- Learn how to take the chance out of becoming a success! 1997 (Nightingale- come uncertainty or shyness, and inspire others to take interest in you and your ideas- Conant) Self-control: Find the firmness of character to truly bet “master of your fate and the Available on CD. Catalog number 40228 (6 CDs 90 Min. each) captain of your soul.” 2003 (Audio Renaissance) Available on CD. Catalog number 40004 (7 CDs 70 Min. each) SUCCESS SUCCESS THE MAGIC OF THINKING BIG THE LAWS OF SUCCESS: VOLUME III by David J. Schwartz, Ph.D. THE PRINCIPLES OF SELF CREATION Millions of people throughout the world have improved their lives using The Magic of Thinking Big. Dr. David J. Schwartz, long regarded as one of the foremost experts by Napoleon Hill on motivation, will help you sell better, manage better, earn more money, and -- most This recording explains step-by-step how you can use the following four Principles important of all -- find greater happiness and peace of mind. Dr. Schwartz presents a of Success:Doing More Than Paid For: Take advantage of the Law of Increasing carefully designed program for getting the most out of your job, your marriage, fam- Returns to earn more for service rendered. Pleasing Personality: Transform yourself ily life, and your community. He proves that you don't need to be an intellectual or so that you can master your relationships and control any situation. Accurate Think- have innate talent to attain great success and satisfaction -- but you do need to learn ing: Separate real facts from mere information so you can devise definite, practical and understand the habit of thinking and behaving in ways that will get you there. plans. Concentration: Laser-focus your mind on one subject at a time so the plans you This audiobook will give you those secrets! 1996 (Simon & Schuster) create are plans that will work. 2003 (Audio Renaissance) Available on CD. Catalog number 40044 (4 CDs 60 Min. each) Available on CD. Catalog number 40006 (7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. SUCCESS THE LAWS OF SUCCESS: VOLUME IV SUCCESS THE PRINCIPLES OF PERSONAL INTEGRITY MAKE A WIN OF YOUR LIFE by Napoleon Hill by Stephen Covey, Ph.D. This recording explains step-by-step how you can use the following five Principles of How, by investing in the four sides of your life that need attention right now, you can Success: Cooperation: eliminate envy and greed, and learn to apply the Law of the apply the short term strategies which lead to long term results. 1985 (Listen & Learn) Master Mind in all of your relationships. Profiting by Failure: Train yourself to rec- Available on CD. Catalog number 40350 (1 CD 52 Min.) ognize the difference between failure and what is just a temporary defeat. Tolerance: Available On Demand on the TRL Audiobooks app. Eliminate mistrust and doubts so you can reap the rewards that come naturally to accurate thinkers. The Golden Rule: Use this most basic law of life to ensure cooper- SUCCESS ation from any individual or group. The Universal Law: Transform your thoughts and MAKING IT BIG! habits so they harmonize with success-consciousness. 2003 (Audio Renaissance) by Andrew Wood Available on CD. Catalog number 40008 (7 CDs 70 Min. each) Learn how to get ahead in business and in life with proven strategies for maximizing SUCCESS your professional growth and personal achievements. 1998 (Personal Quest) LEAD THE FIELD Workbook available upon request. Available on CD. Catalog number 40389 (6 CDs 6 Hours) by Earl Nightingale Lead the Field has arguably changed more lives and created more millionaires than SUCCESS any other program Nightingale-Conant has produced. Order it today, and start mov- ing into the top 5% of the world's earners! 1986 (Nightingale-Conant) MASTER STRATEGIES FOR HIGHER ACHIEVEMENT Available on CD. Catalog number 40107 (6 CDs 5 Hours, 30 Min.) by Brian Tracy Brian Tracy identifies and teaches you how to apply the five fundamental shifts SUCCESS affecting your future, including the shift from lifetime employment to lifelong LEARNED OPTIMISM employability and from limitation thinking to abundance thinking. Gain the knowl- by Martin E.P. Seligman, Ph.D. edge you need to multiply your income and advance your career. 1995 (Nightin- An esteemed psychologist demonstrates that by retraining our thinking habits, we gale-Conant) can develop an optimistic outlook and achieve the happiness and success that may be Available on CD. Catalog number 40250 (6 CDs 7 Hours, 30 Min.) missing from our lives. 1991 (Simon & Schuster) Workbook will be sent. SUCCESS Available on CD. Catalog number 40240 (2 CDs 45 Min. each) THE MAVERICK MINDSET Available On Demand on the TRL Audiobooks app. by John Eliot, Ph.D. SUCCESS Discover the radically different principles and practices that set truly exceptional LESSONS FROM THE RICHEST MAN WHO EVER LIVED achievers apart from the rest! In The Maverick Mindset: The New Science of Excep- by Steven K. Scott tional Achievement, renowned elite performance consultant Dr. John Eliot reveals everything he has learned about how the truly exceptional achievers in this world Solomon not only gained a worldwide reputation as the wisest man in history, his have - and HAVEN'T - attained their exalted heights of accomplishment. 2004 wealth was legendary as well. His gold reserves alone would be worth nearly a tril- (Nightingale-Conant) lion dollars in today's dollars. In the biblical book of Proverbs, Solomon reveals his strategies for achieving success, wealth, and personal happiness. In this series Steve Available on CD. Catalog number 40045 (7 CDs 6 Hours) Scott mentors listeners in the skills and techniques that enabled him to harness the power of Solomon's teachings and incorporate them into his business and personal SUCCESS pursuits. 2003 (Nightingale Conant) MILLION DOLLAR HABITS Available on CD. Catalog number 40369 (10 CDs 70 Min. each) by Brian Tracy SUCCESS Develop the habits that are sure to get you ahead and paid what you are worth in today’s competitive marketplace. Learn how to take complete control of your career LITTLE GOLD BOOK OF YES! ATTITUDE and future financial life! 1999 (Nightingale-Conant) by Jeffrey Gitomer Available on CD. Catalog number 40313 (6 CDs 7 Hours, 30 Min.) Every business winner has one thing in common: a YES! attitude that's powerful enough to help them achieve the impossible! When you've got a YES! attitude, you SUCCESS assume everything will start with “YES!”...and you'll find a way to “YES!” even MINDSET when the first, second, and third answer you hear is “NO!” Unabridged. 2008 (Simon & Schuster) by Carol S. Dweck, Ph.D Available on CD. Catalog number 40057 (3 CDs 65 Min. each) Dweck explains why it’s not just our abilities and talent that bring us success—but Available On Demand on the TRL Audiobooks app. whether we approach them with a fixed or growth mindset. She makes clear why praising intelligence and ability doesn’t foster self-esteem and lead to accomplish- SUCCESS ment, but may actually jeopardize success. With the right mindset, we can motivate LIVING THE 7 HABITS our kids and help them to raise their grades, as well as reach our own goals—per- by Stephen R. Covey sonal and professional. Dweck reveals what all great parents, teachers, CEOs, and These are stories of courage and inspiration that capture the essence of people’s real- athletes already know: how a simple idea about the brain can create a love of learning life experiences, applying proven principles to help them solve their problems and and a resilience that is the basis of great accomplishment in every area. 2011 overcome challenges. 1999 (Simon & Schuster) Unabridged. (Brilliance Audio) Available on CD. Catalog number 40405 (1 CD 72 Min.) Available on CD. Catalog number 40093(8 CDs, 8 Hours)

94 Audio CDs and On Demand 2018 Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS THE MISSING SECRET NO EXCUSES! THE POWER OF SELF DISCIPLINE by Dr. Joe Vitale by Brian Tracy According to Joe, it’s one thing to know what the Law of Attraction is. But if you You don’t need to have been born under a lucky star, or with incredible wealth, or want to put the power of this incredible natural force to work for you in a positive and with terrific contacts and connections, or even special skills...but what you do need to consistent way, you must understand something else … the “Missing Secret” that will succeed in any of your life goals is self-discipline. Unfortunately, most people give in bring it all together for you. In this wise, warm, and ultimately life-changing pro- to the two worst enemies of success: they take the path of least resistance (in other gram, Joe Vitale uncovers what this missing component is, and shows you how to use words, they’re lazy) and/or they want immediate gratification: they don’t consider it to attract wealth, health, success, happiness, love, and more into your life — the long-term consequences of the actions they take today. No Excuses! shows you quickly, consistently, and automatically. The Missing Secret: How to Use the Law of how you can achieve success in all three major areas of your life:1. Your personal Attraction to Easily Attract What You Want … Every Time reveals the easily reme- goals.2. Your business and money goals.3. Your overall happiness. Each of the 21 died reasons why the Law of Attraction doesn’t always work the way it is “supposed chapters in this book shows you how to be more disciplined in one aspect of your to”… why bad things happen to good people … and why you sometimes seem to life, with end-of-chapter exercises to help you apply the “no excuses” approach to attract the exact opposite of what you consciously want. 2007 (Nightingale Conant) your own life. With these guidelines, you can learn how to be more successful in Workbook available on request. everything you do—instead of wistfully envying others who you think are just “luck- Available on CD. Catalog number 40062 (6 CDs 60 Min. each) ier” than you. A little self-discipline goes a long way...so stop making excuses and SUCCESS read this book! 2010 Unabridged. (Hachette) MOTIVATION Available on CD. Catalog number 40095 (7 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. by George Allen, former NFL/USFL football coach Game plan for success. Developing individual consistency to inspire team efforts. SUCCESS How to perform at 110%. Difference between hard work and working hard. 1985 (Listen USA) OG MANDINO’S SECRETS OF SUCCESS Available on CD. Catalog number 40358 (1 CD 40 Min.) by Og Mandino Success...a possible goal with Og Mandino simplifying the keys to unlocking the SUCCESS successful you. 1984 (Listen & Learn) MOTIVATION Available on CD. Catalog number 40287 (1 CD 48 Min.) by Zig Ziglar Discover the linkage between motivation and accomplishment from the world's most SUCCESS motivational speaker. Take your success to new heights with this renewable source of OUTLIERS motivation. Listen to it often and it will change your life. Unabridged. 2008 by Malcolm Gladwell Available On Demand on the TRL Audiobooks app. In this stunning new audiobook, Malcolm Gladwell takes us on an intellectual jour- SUCCESS ney through the world of “outliers”--the best and the brightest, the most famous and MOTIVATION TO SUCCEED! the most successful. He asks the question: what makes high-achievers different? His Have you ever wanted to find the perfect motivational speech exactly when you need answer is that we pay too much attention to what successful people are like, and too it most? Look no further! Enjoy the world’s top motivational speakers in this multi- little attention to where they are from: that is, their culture, their family, their genera- disc collection to fill your library with inspirational stories from master storytellers tion, and the idiosyncratic experiences of their upbringing. 2008 (Hachette Audio) like Zig Ziglar, Mark Victor Hansen, and Les Brown. Learn what drives high achiev- Available on CD. Catalog number 40054 (7 CDs 60 Min. each) ers like Michael Jordan to become the world’s best. Discover the tools you need to Available On Demand on the TRL Audiobooks app. get motivated, even when you don’t feel like it. Unabridged. 2014 Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS PACING FOR GROWTH CD40365 NAPOLEON HILL’S GOLDEN RULES by Alison Eyning by Napoleon Hill Go the Distance!Whether you're running a race or running a company, pacing is Discover the principles to your success! Napoleon Hills Golden Rules: The Lost everything. Go too fast and you'll burn yourself out—too slow and you're left in the Writings consists of a series of magazine articles Napoleon Hill wrote between 1919 dust. So how can leaders find the right speed? Growth expert Alison Eyring, who is and1923 for Success Magazine, of which he eventually become an editor. Hill’s also a long-distance runner and triathlete, found the answer in endurance training. It's obsession with achieving material success had led him from poverty stricken Appala- a concept she calls Intelligent Restraint. Eyring shows leaders how to evaluate their chian Mountains with the desire to study successful people. These articles focus on company's and team's current capacity for growth and identify the right capabilities Hill’s philosophy of success, drawing on the thoughts and experience of a multitude and pacing strategies to increase growth steadily and sustainably. She masterfully of rags-to-riches tycoons, showing readers how these successful people achieved weaves physiological and psychological research, in-depth business case studies, such status. Many of his writings such as the chapter on Law of Attraction, written in examples from real leaders, and practical tools with her own narrative of endurance the March 1919 issue, have recently basis of several bestselling books - including training. The result is a revolutionary new mindset for enduring success. Unabridged The Secret! Unabridged 2008 2017 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS A NEW ATTITUDE THE PIE LIFE You can survive at your job, or you can thrive at it. The difference boils down to one by Samantha Ettus word: attitude. A positive attitude can make a bad job tolerable or a good one great. It The Pie Life is the ultimate self-improvement playbook for women who work. Now can make you happier, healthier and more productive. And, most importantly, it can is the time for you to banish the guilt and start living a life you love! Having worked make you successful. Let go of yesterdays problems and be more successful today! with thousands of women over the past two decades, bestselling author Samantha 2004 (National Seminars) Ettus shares the secrets for how you can sustain a thriving personal and professional Available on CD. Catalog number 40394 (1 CD 65 Min.) life at the same time.Incorporating personal stories from hundreds of women, includ- SUCCESS ing TV writer and producer Shonda Rhimes, news anchor Gayle King, Wall Street CD40376 NINE THINGS SUCCESSFUL PEOPLE DO maven Sallie Krawcheck, Barnard College president Debora Spar, entrepreneur Liz Lange, and Marie Claire editor-in-chief Anne Fulenwider, The Pie Life will turn DIFFERENTLY everything you know about work/life balance on its head. Transform your life into by Heidi Grant Halvorson one that is more satisfying, rich, and delicious than you ever thought possible and Decades of research on achievement suggests people at the top of their game tend to join the thousands of women already living the Pie Life. Unabridged 2017 reach their goals because of what they do-not because of who they are. In this short, Available On Demand on the TRL Audiobooks app. provocative, and useful HBR Single, motivational psychologist Heidi Grant Halvor- son translates the psychological secrets of these winning human beings for your use. SUCCESS Halvorson expands on her immensely popular blog post to give more detail on each of her nine suggested actions-from getting specific about goals and aggressively PLANNING TO WIN monitoring your achievements to understanding the importance of having “grit.” Would you like your team project to come in on time and under budget? Would you Unabridged 2012 like to cut the time for any team task by 50% or more? Would you like to know the Available On Demand on the TRL Audiobooks app. one secret that would put you in the top 20% of all teams? Well now you can! John Chen presents his incredible Seven Team Building Planning Secrets: 1. How to put SUCCESS yourself into the top 20% of all teams. 2. How to go slow to go fast with team plan- NLP: THE NEW TECHNOLOGY OF ACHIEVEMENT ning 3. How to ask game changing questions 4. How to destroy unwritten rules that by Charles Faulkner, Kelly Gerling, Gerry Schmidt, Tim Hallborn, Suzi Smith, Rob- prevent your team’s success 5. How one minute of planning can seven minutes in ert McDonald execution 6. How to cut any team task by 50% or more 7. How to use planning to Six internationally recognized NLP trainers deliver simple, powerful ideas that can have a life of significance at work and at home. With a combination of practical tips, help you change habits, beliefs, reactions and negative thought patterns faster than inspiring stories and interactive exercises, just sit back, enjoy the learning and make a you ever thought possible! 1991 (Nightingale-Conant) difference as you are inspired to do one action better based upon this program. Start Workbook available upon request. PLANning today! Unabridged.2013 Available on CD. Catalog number 40036(6 CDs 7 Hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 95 SUCCESS SUCCESS SUCCESS SUCCESS POSITIVE ATTITUDE TRAINING CD40376 THE POWER OF WINNING by Michael Broder, Ph.D. With The Power of Winning, you’ll hear firsthand what drives high-performing com- Positive people radiate success! But how do you remain positive in a world filled petitors. You’ll also develop the core skills of a winner, including mastery of the win- with endless obstacles that can result in a bad mood and a negative outlook? Scien- ner’s mind-set. There are a few keys to winning, and learning them doesn’t have to be tists working in the field of Cognitive-Behavioral Psychology have discovered that difficult. You just need the right tools.From overcoming adversity to finding motiva- moods are based on beliefs that can be rationally identified and changed. Dr. Michael tion when the odds are against you, The Power of Winning audio suite offers hours of Broder's Positive Attitude Training will show you how to make those changes and inspiration and practical steps toward reaching your personal best, whether you’re in help you: • Conquer Low Frustration Tolerance • Get the “shoulds” out of your life the boardroom or in the field. Featuring top international speakers, The Power of and release the disturbing emotions they create • Discover and avoid the 9 thinking Winning will be your master class for reaching your highest potential. Enjoy The error traps that account for most negative thinking • Access your individual style of Power of Winning today to refine and master your skills in competition, strategy, and thinking to increase self-acceptance • Design new attitudes that will become the cor- the art of winning. Unabridged 2011 nerstone of your positive personality. 1993 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40103 (2 CDs 50 Min. each) SUCCESS PRINCIPLE-CENTERED LEADERSHIP SUCCESS by Stephen R. Covey POSITIVITY Within all of us lies an innate desire for progress in every aspect of our lives. In order by Barbara L. Fredrickson, Ph.D. to harness and utilize this internal drive in ourselves and those around us, we must World renowned researcher Dr. Barbara Fredrickson gives you the lab-tested tools learn to center our lives according to a set of certain basic principles. Covey will tell necessary to create a healthier, more vibrant, and flourishing life through a process us how to apply these principles to the problems we face every day. 1992 (Simon & she calls “the upward spiral.” With Positivity, you’ll learn to see new possibilities, Schuster) bounce back from setbacks, connect with others, and become the best version of Available on CD. Catalog number 40412(1 CD 70 Min.) Available On Demand on the TRL Audiobooks app. yourself. Unabridged.2009 (Random House) Available on CD. Catalog number 40052 (8 CDs 70 Min. each) SUCCESS Available On Demand on the TRL Audiobooks app. THE PSYCHOLOGY OF ACHIEVEMENT by Brian Tracy SUCCESS Discover methods and modes you can employ to channel your mind, with its prodi- gious powers. By mastering these techniques, you’ll conquer fear, do things you con- THE POWER sidered impossible, make all the right moves and amaze yourself in the process. by Rhonda Byrne 1984 (Nightingale-Conant Corp.) This is the handbook to the greatest power in the Universe – The Power to have any- Workbook available upon request. thing you want. Every discovery, invention, and human creation comes from The Available on CD. Catalog number 40216 (6 CDs 6 Hours) Power. Perfect health, incredible relationships, a career you love, a life filled with happiness, and the money you need to be, do, and have everything you want, all SUCCESS come from The Power. The life of your dreams has always been closer to you than THE PSYCHOLOGY OF WINNING you realized, because The Power -- to have everything good in your life – is inside by Denis Waitley you. To create anything, to change anything, all it takes is just one thing…THE One of the most acclaimed programs of all time! Denis Waitley reveals the same “10 POWER.2010 (Simon & Schuster) Steps To Winning” taken by Olympic champions and Fortune 500 executives. Capi- Available on CD. Catalog number 40431 (5 CDs 6 Hours) talize on the principles of great achievers, learn how winners continue to improve, and find out why nobody can push you as far as you push yourself. 1978 Available on CD. Catalog number 40019 (6 CDs 3 Hours) SUCCESS THE POWER OF INNOVATIVE THINKING SUCCESS by Jim Wheeler QUALITIES OF SUCCESS Offering a fresh perspective on success, this title leads readers to generate new ideas by Zig Ziglar and unlock their stored creativity. The exercises deliver concise, how-to information Ziglar's Qualities of Success was created with a focus on helping your people suc- and promise worlds of possibilities for professional and personal enrichment. ceed. This program is designed to help you grow personally and professionally in Abridged 1998 four critical areas: qualities, abilities, skills, and attitudes. By focusing on these core Available On Demand on the TRL Audiobooks app. areas, you gain characteristics of success, professionalism, excellence, and perhaps the very best return of all: improved overall performance. Unabridged. 2009 (Oasis Audio) Available on CD. Catalog number 40065 (3 CDs 55 Min. each) The person who removes a mountain begins Available On Demand on the TRL Audiobooks app. by carrying away small stones. SUCCESS Chinese Proverb REBOUND RULES by Rick Pitino Rick Pitino is a basketball icon: the only coach in college history to lead three differ- ent schools to the Final Four, the winner of the 1996 NCAA championship, yet SUCCESS Pitino's journey has not been without life-altering adversity. The failures and trage- THE POWER OF A POSITIVE ATTITUDE dies he recounts make this book unique. It's about how to succeed after you've failed; by Roger Fritz how to pick yourself up after being knocked down; and how to reframe yourself and Attitude affects every facet of our lives—from the way we handle stress to how we see the world in a new light. This is a comeback story, a manual for overcoming life's communicate at work. The way we view difficulties and setbacks can make the dif- difficulties. 2008 (Harper Audio) ference between success and failure. Roger Fritz has devoted his career to helping Available on CD. Catalog number 40373 (6 CDs 60 Min. each) people overcome obstacles and achieve their goals by changing their outlook on life. SUCCESS In The Power of a Positive Attitude, he shows you how to develop a deeper under- THE SCIENCE OF SELF-DISCIPLINE standing of the effects of your attitude and how it influences not only your perfor- by Kerry L. Johnson mance but also the results others achieve. Unabridged. 2008 (Brilliance Audio) By applying the tools and techniques you will learn, self-discipline becomes virtually Available on CD. Catalog number 40419 (3 CDs 3 Hours) automatic. You will no longer struggle against yourself, and you will maximize your motivation. Whether you want wealth, to change old habits, to be healthier, slimmer, SUCCESS get a better job, or more education, self-discipline is the universal key. 1990 THE POWER OF DESIRE (Nightingale-Conant Corp.) Workbook available on request. by Jack Zufelt Available on CD. Catalog number 40316(6 CDs 3 Hours) If you have a core desire, if you want something with all your heart and soul, this can energize a conquering force that you and everyone else possesses. This conquering SUCCESS force will overcome any obstacle in your way, and it will literally drive you to THE SECRET achieve your core desire. 1990 (Nightingale-Conant Corp.) by Rhonda Byrne CD-Rom Workbook available upon request. In this audiobook you will discover The Secret... and you will learn how to have, do, Available on CD. Catalog number 40351 (7 CDs 7 Hours) or be anything you want. You will learn how to use The Secret in every single area of your life. You will hear from modern-day teachers -- men and women who have used The Secret to achieve health, prosperity, relationships and happiness. They share SUCCESS their incredible stories of using The Secret to eradicate disease, acquire massive THE POWER OF THE GOAL ACHIEVEMENT PROCESS wealth, overcome obstacles, and achieve what many would regard as impossible. by Mark Riesenberg Through them, you will begin to understand the hidden, untapped power that is A complete guide to goal setting and time management! 2006 (Human Resources within you, and the true magnificence that awaits you in life. 2006 Unlimited) Available on CD. Catalog number 40046(4 CDs 60 Min. each) Available on CD. Catalog number 40368 (4 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app.

96 Audio CDs and On Demand 2018 Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS THE SECRETS OF SUCCESS THE STRANGEST SECRET FOR SUCCEEDING IN THE Life-changing wisdom never goes out of style! These 8 classic works have truly WORLD TODAY stood the test of time. 2005 (Time Warner Audio) by Earl Nightingale Available on CD. Catalog number 40042 (8 CDs 7 Hours, 30 Min.) The proven path to financial and inner fulfillment. Earl Nightingale, “The Dean Of Self-Development” has updated his success-building discoveries for a whole new SUCCESS generation. Now, you can find out what it takes to prosper in an ever changing world. THE SECRETS TO MANIFESTING YOUR DESTINY 1988 (Nightingale-Conant Corp.) Available on CD. Catalog number 40246 (6 CDs 3 Hours, 45 Min.) by Dr. Wayne Dyer Can you imagine being able to manifest anything you want in life? You can make SUCCESS problems go away by themselves and bring every joy and reward your heart truly desires into your life. By practicing the techniques and meditations revealed in this SUCCEED program you will have the power to make the impossible a reality. 1996 (Nightin- by Heidi Grant Halvorson, Ph.D. gale-Conant) Most of us have no idea why we fail to reach our goals. Now eminent social psychol- Available on CD. Catalog number 40219 (7 CDs 7 Hours, 45 Min.) ogist Heidi Grant Halvorson shows us how we can finally win by revealing how goals really work—and by showing us how to avoid what typically goes wrong. Dr. Heidi Grant Halvorson offers insights that listeners can use immediately, including SUCCESS how to set goals so that they will persist no matter what; build willpower, which can SEEDS OF GREATNESS be strengthened like a muscle; and avoid the kind of positive thinking that makes by Denis Waitley, Ph.D. people fail. The strategies outlined in this book will not only help everyone reach The real keys, the seeds, necessary to develop a truly meaningful life. 1983 (Listen their own goals but will also prove invaluable to parents, teachers, coaches, and USA) employers. Dr. Grant Halvorson shows listeners a new approach to problem solving Available on CD. Catalog number 40366 (1 CD 66 Min.) that will change the way they approach their entire lives.. Unabridged. 2011 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS TAKE CHARGE SENSE OF URGENCY by Dr. Alan Zimmerman by John P. Kotter You don’t have to settle for anything less than all the energy, money, and success you With vivid and powerful stories, Kotter reveals a distinctive view of the kind of want. You don’t have to settle for anything less than a healthy work-life balance. And urgency needed in every organization. He also highlights the insidious nature of its you don’t have to wait forever and a day to get it—if you apply the six strategies nemesis, complacency, in all its guises. He explains the crucial difference between taught in this album. As you listen to these CDs, you’ll learn the techniques used by constructive true urgency, and the frantic wheelspinning that is so often mistaken for the take-charge, go-for-the-gold type people in this world. You’ll learn how to get rid urgency. He provides key tactics for increasing urgency, as well as exposing and root- of your negative, “stinkin-thinkin,” self-limiting attitudes. You’ll learn how to release ing out complacency, with chapters on: •Bringing the outside in •Behaving with all your pent-up, God-given power and potential. 2004 (Zimmerman Communi- urgency every day •Finding opportunity in crises •Dealing with “NoNos” or naysay- Care Network) ers. A Sense of Urgency is a powerful tool for anyone wanting to win in a turbulent Available on CD. Catalog number 40050 (6 CDs 70 Min. each) world that will only continue to move faster. Unabridged. 2008 (Brilliance Audio) Available on CD. Catalog number 40426 (4 CDs 75 Min. each) Audio programs SUCCESS provide exercise for the mind. THE SEVEN GREATEST SUCCESS IDEAS by Tom Morris, Ph.D. In The Seven Greatest Success Ideas: 'A-HAs' That Are Guaranteed to Take Your Life to the Next Level, public philosopher, author, and renowned business consultant SUCCESS Tom Morris reveals what the greatest philosophers in human history have to say TAKE CHARGE OF YOUR LIFE about what it takes to achieve true success in the 21st century. 2004 (Nightingale by Jim Rohn Conant) “The Winner's Seminar” - In this program, you will learn how to develop the power Available on CD. Catalog number 40037(6 CDs 65 Min. each) of persuasion. Jim will show you how to control your emotions, give you a four-part checklist for team building, and the techniques for being a great communicator and SUCCESS leader. 2004 (Nightingale Conant) THE SEVEN HIDDEN SECRETS OF MOTIVATION Available on CD. Catalog number 40400 (6 CDs 4 Hours, 30 Min.) by Todd Beeler SUCCESS Are you really motivated to achieve your dreams? The answer may surprise you. Research shows that as many as 80% of us over-estimate our level of motivation. No THINK AND GROW RICH wonder so many dreams die unfulfilled, so many goals remain forever out of reach. by Napoleon Hill Think about the important goals you could achieve if you were truly motivated. Don't Napoleon Hill is considered the forefather of the modern personal development you owe it to yourself to give them your best possible shot? 2006 (Hachette Audio) movement and his motivational classic, Think and Grow Rich, has inspired millions Available on CD. Catalog number 40396 (6 CDs 70 Min. each) with its words and thoughts on discovering success and abundance within oneself. The thirteen principles of success outlined within this bestselling audio program is a blueprint you can follow in the construction of your own personal success story. SUCCESS 1960, 2011 (Brilliance Audio) THE SEVEN SPIRITUAL LAWS OF SUCCESS Available on CD. Catalog number 40433 (8 CDs 8 Hours) by Deepak Chopra Available On Demand on the TRL Audiobooks app. Based on natural laws that govern all of creation, this audio shatters the myth that success is the result of hard work, exacting plans, or driving ambition. Deepak distills SUCCESS the essence of his teachings into seven simple, yet powerful principles that can easily THINKING BIG be applied to create success in all areas of your life! 1994 (New World Library) by Brian Tracy Available on CD. Catalog number 40364 (2 CDs 45 Min. each) Brian takes you beyond the limits of everyday thought, where you will tap into the Available On Demand on the TRL Audiobooks app. vast resources of your mind and unlock unlimited potential. By practicing the ideas taught in Thinking Big, you can and will become unstoppable! 1996 (Nightingale- Conant) SUCCESS THE SIX FUNDAMENTALS OF SUCCESS Available on CD. Catalog number 40303 (6 CDs 6 Hours) by Stuart R. Levine SUCCESS In The Six Fundamentals of Success, CEO and business consultant Stuart Levine TRAINING THE MIND, HEALING THE BODY spells out exactly how to practice the constants of business success-whether it's satis- fying customers, developing strong relationships, or communicating clearly--through by Deepak Chopra, and David Simon six fundamental principles, gained from decades of experience working with top Training the Mind, Healing the Body offers a uniquely comprehensive approach to executives. But it's the way Levine zeroes in on these fundamentals-add value, com- all aspects of the mind body connection, including insights drawn from the Indian municate well, deliver results, act with integrity, invest in relationships, and gain per- life science Ayurveda as well as from the latest research from the West. During this spective-and brings them to life through dozens of pithy, to-the-point rules that program, you’ll become thoroughly familiar with the philosophical foundations of makes the book so practical and useful. 2004 (Tantor) mind body health care. 1997 (Nightingale Conant) Available on CD. Catalog number 40367 (3 CDs 60 Min. each) Workbook available on request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40417 (12 CDs 70 Min. each)

Audio CDs and On Demand 2018 Audiobooks 97 SUCCESS LANGUAGE SUCCESS LANGUAGE THE ULTIMATE GOALS PROGRAM 73 BERLITZ: ARABIC GUARANTEED by Brian Tracy Arabic Guaranteed is an all-audio course aimed at beginners that allows users to Your ability to set and achieve goals will determine your success and happiness more learn at their own pace--on the go! No need to write anything, just listen while the than any other skill. The starting point of great success is when you sit down and narrator guides you through 18 short lessons on four 60-minute audio CDs, featuring decide exactly what you really want, in every area of your life. Success guru Brian real-life situations such as introducing yourself, dining out, buying a train ticket, Tracy shares the results of 30 years of research and experience in setting and achiev- shopping, and making small talk. 2007 ing goals and by taking you through a simple, proven step-by-step system that you Available On Demand on the TRL Audiobooks app. can use immediately to achieve anything you really want in life. 2007 (Nightingale Conant) LANGUAGE CD Workbook available on request. CHINESE (Mandarin) Available on CD. Catalog number 40058 (8 CDs 7 Hours, 30 Min.) Based on the widely acclaimed, accelerated learning method developed for U.S. Government personnel, this revised and updated course features a method that is very SUCCESS easy to learn. 1993 (Educational Services) UNLIMITED POWER Workbook required. by Anthony Robbins Available on CD. Catalog number 61256(2 CDs 1 Hour, 45 Min.) Produce new results in your life, consciously, confidently, consistently. Break through any self-imposed limitations and change the way you feel about yourself. SUCCESS 1986 (Simon & Schuster) THE COMPLETE IDIOT’S GUIDE TO MANDARIN Available on CD. Catalog number 40346 (1 CD 60 Min.) CHINESE SUCCESS You’re no idiot, of course. Neither are the team of memory and linguistics experts UNSHAKEABLE who have designed the world’s most effective foreign language self-study course. by Tony Robbins International travelers, students, and business people can now learn to converse in a new language in less than half the time they expect! 2003 (Oasis Audio) Tony Robbins returns with a step-by-step playbook, taking you on a journey to trans- form your financial life and your path to financial freedom. No matter your salary, CD-ROM Workbook required. your stage of life, or when you started, this book will provide the tools to help you Available on CD. Catalog number 61257 (4 CDs 60 Min. each) achieve your financial goals more rapidly than you ever thought possible. In this book, he teams up with Peter Mallouk, the only man in history to be ranked the #1 LANGUAGE financial advisor in the US for three consecutive years by Barron's. Together they INGLE’S BASICO reveal how to become unshakable-someone who can not only maintain true peace of Comience a hablar Ingles inmediatamente. 2004 (Institute For Language) mind in a world of immense uncertainty, economic volatility, and unprecedented Workbook required. Dictionary sent when requested. change, but who can profit from the fear that immobilizes so many. Master the mind- Available On Demand on the TRL Audiobooks app. set of true wealth and experience the fulfillment you deserve today. Unabridged. 2017 LANGUAGE Available On Demand on the TRL Audiobooks app. INSTANT IMMERSION: FRENCH (Deluxe Edition) Experts agree that the best way to learn a new language is by surrounding yourself SUCCESS with native speakers. Instant Immersion’s French Deluxe Edition Audio learning sys- THE WINNER IN YOU tem takes advantage of one of the most widely used methods in professional lan- by Joe Gilliam guage learning to help you learn fast! 2010 (Topics Entertainment) Do you dream of success? Nationally acclaimed trainer Joe Gilliam gives you Workbook available upon request (Transcripts and MP3) unshakable success strategies that will provide you with an inner drive to take action Available on CD. Catalog number 60744(16 CDs 16 Hours) in your life and form habits that turn into success...your success! 2000 (National Press Publications) LANGUAGE Workbook available upon request. INSTANT IMMERSION: German (Deluxe Edition) Available on CD. Catalog number 40224 (4 CDs 4 Hours, 35 Min.) Experts agree that the best way to learn a new language is by surrounding yourself with native speakers. Instant Immersion’s German Deluxe Edition Audio learning SUCCESS system takes advantage of one of the most widely used methods in professional lan- THE WINNERS EDGE guage learning to help you learn fast! 2010 (Topics Entertainment) by Denis Waitley Workbook available upon request (Transcripts and MP3) Why winning is working harder, not just smarter. 1973 (Listen & Learn) Available on CD. Catalog number 60741(16 CDs 16 Hours) Available on CD. Catalog number 40261 (1 CD 47 Min.) SUCCESS SUCCESS INSTANT IMMERSION: INGLES (Deluxe Edition) WINNING THROUGH INTEGRITY Experts agree that the best way to learn a new language is by surrounding yourself by Cliff Jones with native speakers. Instant Immersion’s Ingles Deluxe Edition Audio learning sys- Outlined here are 9 primary reasons why people undermine their integrity with exam- tem takes advantage of one of the most widely used methods in professional lan- ples for enhancing your short and long term success by sticking to your principles. guage learning to help you learn fast! 2010 (Topics Entertainment) 1986 (Listen USA) Workbook available upon request (Transcripts and MP3) Available on CD. Catalog number 40348 (1 CD 54 Min.) Available on CD. Catalog number 60742(16 CDs 16 Hours) SUCCESS LANGUAGE WINNING INSTANT IMMERSION: ITALIAN (Deluxe Edition) by Jack Welch Experts agree that the best way to learn a new language is by surrounding yourself Jack Welch knows how to win. During his forty-year career at General Electric, he led with native speakers. Instant Immersion’s Italian Deluxe Edition Audio learning sys- the company to year-after-year success around the globe, in multiple markets, against tem takes advantage of one of the most widely used methods in professional lan- brutal competition. His honest, be-the-best style of management became the gold stan- guage learning to help you learn fast! 2010 (Topics Entertainment) dard in business, with his relentless focus on people, teamwork, and profits. Welch's Workbook available upon request (Transcripts and MP3) optimistic, no excuses, get-it-done mind-set is riveting. Packed with personal anecdotes Available on CD. Catalog number 60743(16 CDs 16 Hours) and written in Jack's distinctive no-b.s. voice, Winning is a great read and a great busi- ness book. It offers deep insights, original thinking, and nuts-and-bolts advice that are LANGUAGE bound to change the way people think about work. 2005 (Harper-Audio) Available on CD. Catalog number 40365 (9 CDs 75 Min. each) INSTANT IMMERSION: JAPANESE (Deluxe Edition) Experts agree that the best way to learn a new language is by surrounding yourself SUCCESS with native speakers. Instant Immersion’s Japanese Deluxe Edition Audio learning CD130122YOUR WAY TO SUCCESS system takes advantage of one of the most widely used methods in professional lan- by Tom Butler-Bowdon guage learning to help you learn fast! 2010 (Topics Entertainment) These unabridged guides to the literature of prosperity and motivation survey the all- Workbook available upon request (Transcripts and MP3) time classics, giving you their key ideas, insights and applications-everything you Available on CD. Catalog number 60745(16 CDs 16 Hours) need to know to start benefiting from these legendary works. Discover the books that have already enriched millions. With rags-to-riches stories of entrepreneurs such as LANGUAGE Carnegie, Buffett and Walton, to master motivators like Zig Ziglar, Brian Tracy and INSTANT IMMERSION: MANDARIN CHINESE (Deluxe Ed Napoleon Hill, to contemporary business blockbusters including Jack Welch, Spen- Experts agree that the best way to learn a new language is by surrounding yourself cer Johnson and Robert Kiyosaki, these are the leaders and pioneers who have helped with native speakers. Instant Immersion’s Spanish Deluxe Edition Audio learning generations of listeners unleash their potential and discover the secrets of success. system takes advantage of one of the most widely used methods in professional lan- Tom Butler-Bowdon is now recognized as an expert on the personal development guage learning to help you learn fast! 2010 (Topics Entertainment) field. Unabridged 2013 Workbook available upon request (Transcripts and MP3) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 60746(16 CDs 16 Hours)

98 Audio CDs and On Demand 2018 Tape Rental Library LANGUAGE LANUGAGE LANGUAGE INSTANT IMMERSION: SPANISH (Deluxe Edition) Experts agree that the best way to learn a new language is by surrounding yourself with native speakers. Instant Immersion’s Spanish Deluxe Edition Audio learning system takes advantage of one of the most widely used methods in professional lan- guage learning to help you learn fast! 2010 (Topics Entertainment) Workbook available upon request (Transcripts and MP3) Available on CD. Catalog number 60740(16 CDs 16 Hours) LANGUAGE IRISH Based on the widely acclaimed, accelerated learning method developed for U.S. Government personnel, this revised and updated course features a method that is very easy to learn. 1994 (Educational Services) Workbook required. Available on CD. Catalog number 61255(2 CDs 1 Hour, 30 Min.) LANUGAGE CD40373 LEARN ANYWHERE! FRENCH: COMPLETE Listeners learn pronunciation, vocabulary, & grammar of a new language without the need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.2006 Available On Demand on the TRL Audiobooks app. LANUGAGE CD40373 LEARN ANYWHERE! GERMAN: COMPLETE Listeners learn pronunciation, vocabulary, & grammar of a new language without the need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.2006 Available On Demand on the TRL Audiobooks app. LANUGAGE CD40373 LEARN ANYWHERE! ITALIAN: COMPLETE Listeners learn pronunciation, vocabulary, & grammar of a new language without the need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.2006 Available On Demand on the TRL Audiobooks app. LANUGAGE CD40373 LEARN ANYWHERE! SPANISH: COMPLETE Listeners learn pronunciation, vocabulary, & grammar of a new language without the need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.2006 Available On Demand on the TRL Audiobooks app. LANUGAGE SPANISH FOR CONVERSATION by Jean Yates Nervous that you’re not ready to strike up a conversation with a native Spanish speaker? This book helps you overcome that obstacle and before you know it, you’ll be speaking comfortably in your new native language. Practice Makes Perfect: Span- ish Conversation is organized around twelve units that present realistic conversa- tional situations, from making introductions to giving opinions and from making a date to telling a story. 2016 Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2018 Audiobooks 99