CONTENTS SELLING CONTENTS SELLING SELLING General Selling Skills...... 1 Pharmaceutical Selling ...... 7 MANAGEMENT General Management Skills...... 9 Personal Development...... 29 BUSINESS Marketing ...... 37 Entrepreneurship ...... 40 Business Concepts ...... 40 Financial ...... 51 Future ...... 55 COMMUNICATION Listening, Grammar, Vocabulary...... 60 Negotiating ...... 66 SELF DEVELOPMENT Creativity ...... 67 Decision Making, Mind Development...... 69 Time Management ...... 73 Emotion, Stress, Health, Family...... 77 Success And Motivation...... 86 Language ...... 95 SELLING 5 SECRETS TO WRITING WINNING PROPOSALS THAT Index by Author...... 96 WILL SUCK THE WIND OUT OF YOUR COMPETITORS SAIL by Jim Meisenheimer NEW TITLE INDEX Consider this FACT! Your proposal represents you when you're not there. Wouldn't you benefit handsomely and richly after learning a few proven techniques? ©2004 NEW TITLE INDEX (Jim Meisenheimer, Inc.) MANAGEMENT Available on CD. Catalog number 10307 (1 CD 47 Min) CD Creative Change Jennifer Mueller...... 12 CD Extreme Teams Robert Bruce Shaw ...... 13 SELLING Both The Mindful Leader Michael Bunting ...... 21 5 STEPS TO SUCCESSFUL SELLING Both Move Your Bus Ron Clark...... 21 by Zig Ziglar On Demand The Smart Swarm Peter Miller ...... 24 Master those techniques and perfect your own selling skills, skills that will take you CD Trust Factor Paul J. Zak ...... 27 from a good sales-person to the best. Learn how to build your confidence one step at On Demand Where Have All The Leaders Gone Lee Iacocca ...... 28 a time, how to handle questions and objections and develop an overall game plan! On Demand Win The Customer Flavio Martins...... 28 ©1987 (Simon & Schuster) PERSONAL DEVELOPMENT Available on CD. Catalog number 10267 (1 CD 60 Min) On Demand Disrupt Yourself Whitney Johnson ...... 31 SELLING On Demand Knowing Your Value Mika Brzezinski...... 33 THE 6-STEP APPROACH TO SALES SUCCESS by Gail Cohen MARKETING A highly effective, proven method for achieving more “yeses,” closing bigger sales CD The Sales Leader’s Problem Solver Suzanne Paling...... 37 and doing more repeat sales. ©2004 (Rockhurst University Continuing Education On Demand Challenge Your Potential Bob Proctor...... 38 Center) On Demand Growth Hacker Marketing Ryan Holiday ...... 38 Available on CD. Catalog number 10067 (5 CDs 60 Min each) Both If You’re Not First, You’re Last Grant Cardone...... 39 SELLING BUSINESS THE 12 BEST QUESTIONS TO ASK CUSTOMERS Both An Everyone Culture Robert Kegan ...... 40 by Jim Meisenheimer Both Barbarians at the Gate Bryan Burrough, John Heyar...... 41 This program frames the entire selling process for you. It shows how great questions On Demand Be Our Guest Barry Abrams...... 42 and extraordinary listening position you to win more sales quickly. ©2005 (Jim On Demand Better Budgeting For Your Business Brian B. Brown...... 42 Meisenheimer, Inc.) CD Getting To “Yes And” Bob Kulhan...... 44 Available on CD. Catalog number 10066 (6 CDs 3 Hours 43 Min.) Both Hit Makers Derek Thompson ...... 45 On Demand Idea-Driven Organization Alan G. Robinson, Dean Schroeder .....46 SELLING On Demand Positive Intelligence Shirzad Charmine ...... 48 THE 12 DUMBEST THINGS SALESPEOPLE DO COMMUNICATION by Jim Meisenheimer We all make mistakes and some salespeople seem to make all of them. What scares On Demand The Art Of Mingling Jean Martinet ...... 57 the vinegar out of me is that most salespeople keep making the same mistakes over CD Out Front Deborah Shames ...... 62 and over again. Now, in my book - that's just plain STUPID! This list will serve as a On Demand Respecting Diversity Anastasia Suen...... 64 helpful reminder. But at the very least you should be curious to learn what these blun- ders are and even more important to see if you're doing any of these things. ©2009 SELF DEVELOPMENT (Jim Meisenheimer, Inc) CD Ask More Frank Sesno ...... 70 Available on CD. Catalog number 10322 (1 CD 35 Min) On Demand Collaborative Intelligence Dawna Markova, Angie McArthur...... 71 On Demand Thinking, Fast and Slow Daniel Kahneman ...... 74 SELLING Both Drop The Ball Tiffany Dufu ...... 75 21 STEPS TO SUCCESSFUL SELLING On Demand The Fringe Hours Jessica Turner...... 76 by Peter H. Thomas Both Organize Tomorrow Today Jason Selk ...... 76 The 5 goals for winning sales! Characteristics of effective sales people, the 5 phases in CD The Productivity Project Chris Bailey ...... 77 the selling process, do’s and don’t’s of successful salespeople. ©1985 (Listen & Learn) Both Be Obsessed Or Be Average Grant Cardone...... 88 Available on CD. Catalog number 10069 (1 CD 41 Min) On Demand Your Way To Success Tom Butler-Bowden...... 96 Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 1 SELLING SELLING SELLING SELLING THE 25 MOST COMMON SALES MISTAKES CD10070 BECOMING A SALES PRO by Stephan Schiffman by Tom Hopkins Noted sales trainer, Stephan Schiffman, the famous master of cold calls and sales Learn the skills of the professional salesperson and become one of the top income- techniques, provides bite-sized tips on correcting common sales problems, using the earners in your company! You want to be in the top percentage of income-earners in same nuggets-of-advice format as in many of his other books! Unabridged. ©2006 your company. In order to do that, you need to learn what the top pros know and how (Listen & Live) they work. Master sales trainer Tom Hopkins has been building sales champions for Available on CD. Catalog number 10309 (2 CDs 60 Min each) years. Learn how to handle normal sales stress factors, how to communicate better Available On Demand on the TRL Audiobooks app. with your clients, overcome objections and close more sales by using the right words and phrases. This nine-part audio series can help you learn and utilize the skills nec- SELLING essary to push yourself and others to the top of the business ladder. Adapted ©2010 25 SALES SECRETS OF HIGHLY SUCCESSFUL Available On Demand on the TRL Audiobooks app. SALESPEOPLE by Stephan Schiffman SELLING LEARN THE SALES SECRETS THAT GET RESULTS! 25 Years Secrets of Highly BRYAN FLANAGAN ON SALES AND MOTIVATION Successful Salespeople is a must-listen for all salespeople. Stephan Schiffman, by Bryan Flanagan America's Number One Corporate Sales Strategist and President of D.E.I. Manage- Selling is a great profession. However, the sales profession is a challenging one. Just ment Group, an international sales training and consulting firm, shares with you the think about it: if selling were easy, sales managers would still be doing it! This pro- 25 traits that will distinguish you as a high efficiency salesperson. Steve's pragmatic gram is designed to assist you in meeting those challenges by building the sales pro- ideas range from how to be a “consultant” to your prospects, to asking for the next fessional and motivating the sales person. In this 4-CD set, Bryan Flanagan addresses appointment while you're on the first visit. 25 Sales Secrets of Highly Successful sales skills as well as sales motivation. The information Bryan shares will positively Salespeople is a practical, results-oriented guide to selling. Abridged ©2001 impact your sales productivity, your sales results, and your enjoyment of this great Available On Demand on the TRL Audiobooks app. profession of ours! ©2006 (Zig Ziglar Corp) Available on CD. Catalog number 10041(4 CDs 30 Min each) SELLING THE 25 SALES STRATEGIES THAT WILL BOOST YOUR SELLING SALES TODAY! BUYING TRANCES by Stephan Schiffman by Joe Vitale Stephan Schiffman, America's #1 corporate sales trainer, delivers more of the simple, In BUYING TRANCES, renowned marketer Joe Vitale introduces listeners to the direct, easy-to-apply sales advice that has helped thousands of businesses around the most powerful secret of persuasion. He explains how salespeople can help customers world. He reveals 25 new sales-building strategies that he's developed and tested dur- enter a “buying trance”, a special mental state in which people are suggestible and ing his years of training top-notch salespeople. Put these effective, yet simple, strate- pliant. Combining the basics of marketing with cutting-edge concepts in mind con- gies to work for you! Unabridged. ©2006 (Listen & Live) trol, Vitale shows how salespeople can put customers in a buying trance during Available on CD. Catalog number 10308 (2 CDs 60 Min each) which the salesperson can help frame and position the way the customer perceives Available On Demand on the TRL Audiobooks app. the product, leading to more sales every time. For daring salespeople who want to make the sale every time, these cutting-edge techniques in persuasion offer the key to SELLING incredible success. ©2007 (Hachette Audio) 35 WAYS TO DIFFERENTIATE YOURSELF IN A Available on CD. Catalog number 10055 (6 CDs 55 Min each) COMPETITIVE MARKET Available On Demand on the TRL Audiobooks app. by Jim Meisenheimer SELLING The simple truth is if you're not doing these things you're being lumped into the same THE CHALLENGER SALE “price basket” with your competitors. ©2003 (Jim Meisenheimer, Inc.) Available on CD. Catalog number 10303 (1 CD 43 Min) by Matthew Dixon and Brent Adamson Based on an exhaustive study of thousands of sales reps across multiple industries SELLING and geographies, The Challenger Sale argues that classic relationship building is a ADVANCED SELLING STRATEGIES losing approach, especially when it comes to selling complex, large-scale business- by Brian Tracy to-business solutions. The authors' study found that every sales rep in the world falls Advanced Selling Strategies provides you with the techniques and tools used by top into one of five distinct profiles, and while all of these types of reps can deliver aver- sales people in every industry - methods that net immediate and spectacular results. age sales performance, only one-the Challenger- delivers consistently high perfor- ©1995 (Simon & Schuster) mance. Instead of bludgeoning customers with endless facts and features about their Available on CD. Catalog number 10061 (2 CDs 50 Min each) company and products, Challengers approach customers with unique insights about Available On Demand on the TRL Audiobooks app. how they can save or make money. They tailor their sales message to the customer's specific needs and objectives. Rather than acquiescing to the customer's every SELLING demand or objection, they are assertive, pushing back when necessary and taking ADVANCED SELLING TECHNIQUES control of the sale. The things that make Challengers unique are replicable and teach- by Brian Tracy able to the average sales rep. Once you understand how to identify the Challengers in Discover powerful new tactics and techniques employed by only the top 10% of the your organization, you can model their approach and embed it throughout your sales sales profession. Brian Tracy reveals the critical issues facing the buyers of the 90’s. force. The authors explain how almost any average-performing rep, once equipped He gives unique perspective on concepts such as partnering, GAP analysis and risk with the right tools, can successfully reframe customers' expectations and deliver a management which are concepts that are helping many Fortune 500 companies break distinctive purchase experience that drives higher levels of customer loyalty and, ulti- sales records! ©1994 (Nightingale-Conant Corp.) mately, greater growth. ©2012 Unabridged. (Hachette Audio) Workbook available upon request. Available on CD. Catalog number 10501 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10140 (6 CDs 60 Min each) SELLING SELLING ADVANTAGE: CUSTOMER CLOSE THE DEAL by Mary Ellen Forszt and Jerry Acuff by The Sandler Sales Institute Are you green and growing? Or, are you ripe and rotten? Essential knowledge for Close the Deal presents you with a revolutionary, yet remarkably simple, 7-Step Sys- every level of sales professional. Have you ever wondered what customers really tem for regaining control, removing pressure, and ultimately closing more sales and think about sales representatives? Well, come “Across the Desk” with us, listen, and generating more profit than you ever will by using those tired old-school techniques. find out! LISTEN. With Advantage: Customer you will gain insights from interviews ©2000 (Nightingale-Conant) with real-life customers who share how to be more effective when engaging with Workbook available upon request. them. Also featured are Mary Ellen Forszt, an expert in the selling field and our Available on CD. Catalog number 10073(8 CDs 6 Hours 23 Min.) coach, along with a best-selling author on the subject of sales excellence, Jerry Acuff, who shares his secrets to success. DEVELOP.Advantage: Customer offers sales pro- SELLING fessionals the opportunity to sharpen their selling skills while driving, waiting, or CLOSING THE SALE whenever there is unproductive time. Advantage: Customer covers topics such as the by Jim Meisenheimer components that build trust, the “Best Rep Ever” and how you can earn that title, the Everyone who's ever been in sales wants to nail this one. Sure, closing the sales is Three Pillars, and more...! ©2013 Unabridged. (Solutions Unlimited) important, and I cover it in this CD, but so is what comes before the ultimate moment Available on CD. Catalog number 10504 (2 CDs,2 Hours) of your close. ©2003 (Jim Meisenheimer, Inc.) Available on CD. Catalog number 10302 (1 CD 43 Min) SELLING THE ART OF CLOSING THE SALE SELLING by Nido Qubein CLOSING THE SALE Discover the six key characteristics of the 'Master Closer'. Learn how to develop the by Dave Yoho knack for knowing which techniques to use and when. ©1984 (Listen USA) This powerful series enables novice or veteran salespeople to improve sales perfor- Available on CD. Catalog number 10071 (1 CD 55 Min) mance and achieve their goals. ©2001 (Dave Yoho Associates) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10094 (8 CDs 7 Hours)

2 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SELLING SELLING SELLING SELLING CONVERSATIONS THAT SELL GETTING THROUGH by Nancy Bleeke by Stephan Schiffman Today’s buyers want more from sales professionals than a simple consultation. What In this powerful program, Schiffman provides sound advice and proven strategies for they’re hungry for are meaningful, collaborative conversations built on mutual value cold calling -- the technique used by salespeople everywhere to make their appoint- and trust, that result in a Win3...where they, the seller, and the organization, achieve a ments and increase their sales exponentially. ©1993 (Simon & Schuster) winning outcome. Conversations That Sell introduces sales professionals to the col- Available on CD. Catalog number 10079 (2 CDs 45 Min each) Available On Demand on the TRL Audiobooks app. laborative conversation skills they need to capture the buyer’s attention and secure business. Based on the author’s five-step sales system, What’s in It for Them SELLING (WIIFT)—Wait, Initiate, Investigate, Facilitate, Then Consolidate—the book shows GO FOR NO readers how to: • Prepare for an effective sales call, • Identify sales opportunities and the factors that drive buyers to act, • Adjust their approach to the type of buyer— by Richard Fenton & Andrea Waltz Achievers, Commanders, Reflectors, and Expressers, • Make conversations flow eas- Go for No! will help you turn your greatest obstacle (hearing 'NO') into your greatest ily, • Address problems, opportunities, wants, and needs, • Work through objections asset! Because when you learn to harness the powerful ideas, strategies and approaches contained in Go for No! you'll find that success will show up at your door in greater • Advance and close sales, • And more. Packed with valuable tools and examples, quantities than you ever could have imagined. ©2008 (Courage Crafters, Inc) salespeople in all industries will discover how to increase their short- and long-term Available on CD. Catalog number 10045(2 CDs 95 Min.) sales success by keeping the focus of every conversation where it belongs—on the Available On Demand on the TRL Audiobooks app. buyer. Unabridged ©2013 Available On Demand on the TRL Audiobooks app. SELLING GO-GIVERS SELL MORE SELLING by Bob Burg & John David Mann CUSTOMER CENTRIC SELLING Cultivate a trusting relationship and provide outstanding service, say the authors, and by Michael T. Bosworth, John R. Holland great results will follow automatically. Illustrating their points with a wide range of The program that is revolutionizing heightened selling, by showing companies how real-life examples, Burg and Mann offer tips and strategies that anyone in sales can to “clone” their top sales performers; CEO's would pay anything to replicate their start applying right away. Unabridged. ©2010 (Hachette Audio) best salespeople; Customer Centric Selling explains instead how to replicate their Available on CD. Catalog number 10272(4 CDs 60 Min each) skills. It details a repeatable, scalable, and transferable sales process that formats the Available On Demand on the TRL Audiobooks app. questions that superior salespeople ask, and then uses the results to influence and SELLING enhance the words and behaviors of their colleagues. Customer Centric Selling shows salespersons how to differentiate themselves and their offerings by appealing GUERRILLA SELLING LIVE! to customer needs, steering away from making one-way presentations and toward by Orvel Ray Wilson having meaningful and goal-oriented conversations. ©2003 (McGraw-Hill Audio) Internationally acclaimed author and speaker on sales, marketing, motivation, and management, Orvel Ray Wilson, presents the most important strategies and tactics Available on CD. Catalog number 10051 (4 CDs 70 Min each) for turning yourself or your team into a formidable, fast-moving strike force. Learn how to generate more high-quality leads, beat out the competition, keep your custom- SELLING ers satisfied, and... make more sales! ©2006 (Fred Pryor) DIRECT SELLING 101 Available on CD. Catalog number 10087 (4 CDs 60 Min each) by Neil and Dana Phillips More success-minded Americans than ever before are growing their fortunes as inde- SELLING pendent agents for such respected direct selling organizations as Princess House, HIGH EFFICIENCY SELLING Tupperware and Mary Kay. As Neil and Dana introduce you to the exciting world of by Stephan Schiffman direct selling, you’ll find out why over 12 million Americans are now involved in A Proven Program to Maximize Your Sales! In this indispensable new guide, sales this $30 billion industry. You’ll learn the essentials of starting and building a direct consultant and America's #1 corporate sales trainer Steve Schiffman reveals the selling business, from recruiting new customers and sales team members to planning methodology of HIGH-EFFICIENCY SELLING. This innovative and solid strategy parties and closing the sale. You’ll also explore some of the common misconceptions can lead to greater sales, better time management, and improved long-term business about direct selling, and find out how to choose a direct selling company that fits partnerships. The best selling author of Cold Calling Techniques (That Really Work!) your needs and interests. ©2005 (Nightingale-Conant) stakes outs new territory by offering a unique approach to the four phases of the sales Available on CD. Catalog number 10060(8 CDs 70 Min each) cycle: prospecting, interviewing, presentation, and closing. Abridged ©1997 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

SELLING SELLING EMOTIONAL INTELLIGENCE FOR SALES SUCCESS HIGH TRUST SELLING by Todd Duncan by Colleen Stanley A Wall Street Journal best-seller! There is a major difference between being a sales Even skilled salespeople buckle in tough selling situations-getting defensive with person in business and being in business as a salesperson. Being successful in sales prospects who challenge them on price or too quickly caving to discount pressure. has a lot to do with what's on the inside of a person, and the person's ability to estab- Those are examples of the fight-or-flight response-something salespeople learn to lish and foster loyal relationships. ©2003 (Oasis Audio) avoid when they build their emotional intelligence. Studies have shown that emo- Workbook available upon request. tional intelligence (EI) is a strong indicator of success. In Emotional Intelligence for Available on CD. Catalog number 10053 (4 CDs 75 Min each) Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied Available On Demand on the TRL Audiobooks app. to sales performance and how salespeople can sharpen their skills to maximize results. Readers will discover: how to increase impulse control for better questioning SELLING and listening; the EI skills related to likability and trust; how empathy leads to bigger HIGHLIGHTS OF THE PERFECT SALES PROCESS sales conversations and more effective solutions; how emotional intelligence can by Tom Hopkins improve prospecting efforts; the EI skills shared by top sales producers; and much Cut through the hype with how-to strategies and up-to-the-minute tactics imparted by more. Emotional intelligence plays a vital role at every stage of the sales process, this world-renowned sales expert and best-selling author whose first book has been from business development to closing the deal. When customers can get product translated into 10 languages. Subjects include finding new business, presentation information and price comparisons online, the true differentiator is the ability to skills to involve the client, addressing client concerns, closing the sale, and building deftly solve problems and build relationships-EI territory! Unabridged ©2012 long-term relationships. Unabridged ©2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING THE EVERYTHING GUIDE TO BEING A SALES REP HIGH-PERFORMANCE SELLING by Ruth Klein by Don Hutson Listeners will learn the five-prong approach to selling, and then build on the five Focus in on new street-level attitudes and ideas from an in-demand audience favorite steps. Learn how to use time and energy to create an extraordinarily dynamic and with resources offering empowerment for today's business environment. Subjects profitable selling career. Abridged ©2007 include attributes of high-performance salespeople, the evolution of selling, different people/different selling, and selling value vs. cutting price. Unabridged ©2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING GET MOTIVATED TO SELL HOW TO ACHIEVE SPECTACULAR SELLING RESULTS by Art Sobczak IN THE 4TH QUARTER Need a Dose of Self-Motivation? Having trouble picking up the phone? Tired of by Jim Meisenheimer rejection? Bored with saying the same thing, call after call? Would you rather have a The 4th quarter is your last chance to finish first. You either make your numbers or root canal than place another cold call? If any of these describe you, you need the you don't. You'll learn how to bring home the bacon in the final quarter. ©2004 (Jim ideas on this CD. ©2006 (Business By Phone) Meisenheimer, Inc.) Available on CD. Catalog number 10270 (1 CD 50 Min) Available on CD. Catalog number 10300 (1 CD 44 Min)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 3 SELLING SELLING SELLING SELLING HOW TO ADAPT YOUR SELLING STYLE TO YOUR HOW TO WORK A ROOM BUYER’S BUYING STYLE by Susan RoAne by Jim Meisenheimer You enter a crowded room. For a moment every eye is on you. And a little voice There are four dominant behavioral styles - the driver, the expressive, the analytical, inside you cries, HELP If this has ever happened to you, you’re not alone! Walking and the amiable. Salespeople usually find it easy to connect with customers who have into a room full of people you don’t know can be very uncomfortable. It can also be a similar style. Now you can learn about how to connect with the other three styles one of your very best opportunities to meet and make new business contacts and too. ©2003 (Jim Meisenheimer, Inc.) friends. The Mingling Maven will show step by step, how to allay your fears and Available on CD. Catalog number 10306 (1 CD 56 Min) make the most of every moment. ©2000 (Audio Renaissance) Available on CD. Catalog number 10100 (3 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. SELLING HOW TO AVOID SOUNDING PATHETIC DURING A SELLING SALES CALL JIM MEISENHEIMER’S BEST SALES ARTICLES by Jim Meisenheimer by Jim Meisenheimer Sales articles are one of the best ways to acquire new and creative ideas you can use It takes a street-smart customer less than a minute to have you pegged as an amateur to grow your business. Here's a dirty little secret that you can take to the bank. Most or a professional. Learn what to avoid saying on every sales call. ©2005 (Jim professional salespeople and entrepreneurs are way too busy multi-tasking to invest Meisenheimer, Inc.) adequate time to read and digest the pearls of wisdom found in a well-written article. Available on CD. Catalog number 10301(1 CD 35 Min) ©2009 (Jim Meisenheimer, Inc) Available on CD. Catalog number 10321 (1 CD 45 Min) SELLING HOW TO CHANGE MINDS SELLING by Rob Jolles THE JOY OF SELLING Persuade, Don't Push! Surely you know plenty of people who need to make a change, by Steve Chandler but despite your most well-intentioned efforts, they resist because people fundamen- The Joy of Selling introduces powerful thinking processes that induce a creative state tally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this of mind, essential to achieve top sales success. Chandler shows listeners how to scenario all too well. Drawing on his highly successful sales background and decades enjoy the sales process and learn to make a conscious commitment to innovation, of research, he lays out a simple, repeatable, predictable, and ethical process that will adventure, and clear communication. His joyful spirit enlivens his presentation as he enable you to lead others to discover for themselves what and why they need to delivers over 50 powerful ideas guaranteed to stimulate fantastic success, not only in change. Whether you hope to make a sale or improve a relationship, Jolles's wise sales but in life. ©2004 (HighBridge Audio) advice-illustrated through a bevy of sometimes funny, sometimes moving, always Available on CD. Catalog number 10075 (4 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. illuminating stories-will help you ensure that changing someone's mind is never an act of coercion but rather one of caring and compassion.Unabridged. ©2013 SELLING Available On Demand on the TRL Audiobooks app. KILLING THE SALE by Todd Duncan SELLING Wall Street Journal and Business Week best-selling author and leader of one of HOW TO INCREASE SALES, EARN MORE MONEY, AND America's top sales training companies, Todd Duncan reveals the 10 most deadly HAVE MORE FUN mistakes salespeople make, and offers insight on how to avoid them. Duncan addresses the catastrophic mistakes that are commonly made with clarity and direct- by Jim Meisenheimer ness. ©2004 (Oasis Audio) The title says it all. You can have it all with these practical ideas. 2003 (Jim © Workbook available upon request. Meisenheimer, Inc.) Available on CD. Catalog number 10052 (4 CDs 75 Min each) Available on CD. Catalog number 10305(1 CD 44 Min) Available On Demand on the TRL Audiobooks app. SELLING SELLING HOW TO SELL ANYTHING FOR THE LIST PRICE LAWS OF PROSPECTING by Ryan Chamberlin by Jim Meisenheimer Celebrated speaker, trainer, and author Ryan Chamberlin shares vital knowledge that You don't have to get pounded on PRICE everyday. Let your competitors talk low- allowed him, in his twenties, to earn millions. Taken from specific chapters in his ball pricing strategies. I'll show you how to present VALUE which means you'll be book titled Now You Know – why some succeed and others fail..., he will teach you able to get a better price for your products. ©2003 (Jim Meisenheimer, Inc.) there is no shortage of prospects, but you do have a shortage of time. Learning one Available on CD. Catalog number 10304 (1 CD 41 Min) basic principle and three laws will streamline your selling process and produce results--today! Bestselling author Gary Smalley states, “Ryan teaches people how to SELLING positively connect, like none have done before. Adapted. ©2011 HOW TO SELL MORE IN LESS TIME WITH NO REJECTION Available On Demand on the TRL Audiobooks app. by Art Sobczak Anyone who has ever picked up the phone to make a cold call, or followed up on a SELLING call after they’ve sent out literature, a catalog, or samples, knows that its much more LEAD SELL OR GET OUT OF THE WAY difficult than making a face-to-face call, and there are certain nuances that make by Ron Karr using the phone a different animal. I demystify the process, poke fun at the old tech- In today's sales world there's no room for followers. But there's plenty of room for niques and myths of sales that flat out do not work by phone, and show proven, word- leaders. Competition is intense, and if you don't take a leadership role in producing for-word examples that will work for you. ©2006 (Business By Phone, Inc.) results for your clients, someone else will. In Lead, Sell, or Get Out of the Way, Ron Available on CD. Catalog number 10268 (16 CDs 60 Min each) Karr outlines a repeatable process based on the powerful idea that great sellers lead relationships in the same way that great leaders sell ideas. No matter what you sell, you must communicate persuasively and effectively what it is you can offer clients. SELLING This customer-focused mindset is the key to Karr's proven leadership selling process. HOW TO SELL WHEN NOBODY IS BUYING Based on decades of research with companies of all sizes, Karr reveals what great by Dave Lakhani sellers do and shows how anyone can implement the same powerful principles. He You are listening to this book because you need to make more sales fast in an uncer- offers an in-depth exploration of the seven critical traits all sales leaders share. Many tain time. The pressure to sell has never been higher. But as the economy, your indus- sales leaders learn these principles through trial and error. This audio book helps you try, and the markets change, does that really mean that people aren't buying anymore? avoid the trial and error part and skip straight to the success part. Why learn the hard Of course not. First, you have to understand, it's not your fault. You're struggling way when you can listen to this audio, learn these principles, and start—today—sell- because the current model for reaching and converting customers is seriously out- ing more, faster, and at a higher profit? If you sell things for a living or manage peo- dated and no longer works. You must develop new skills in a rapidly changing world ple who sell, you face a stark choice that you had better get right—to Lead, Sell, or if you intend to sell. We're in a new economy full of rapidly changing industries-and Get Out of the Way. Choose wisely and sales success will be yours.Unabridged. new sales rules apply. Customers have up-to-the-minute information access, a global ©2009 reach, a social-networking mindset, a desire for instant gratification, and expectations Available On Demand on the TRL Audiobooks app. of more powerful, high-tech experiences. That means you must understand what con- sumers demand of you before putting products and services in front of them. You SELLING need to pick up the tools that connect you to your market, expand your networks, and LET’S GET REAL OR LET’S NOT PLAY create a persuasive message that reaches customers where they live. The rules have by Mahan Khalsa and Randy Illig changed and only those most adaptable to change will survive. This approach is nec- Helping clients to succeed is fundamental to the success of any business. This program essary for everyone in the sales industry. Whether you're a salesperson, a sales man- teaches you to become totally client-focused, break down the barriers of dysfunctional ager, are self-employed, or are part of a sales team, How to Sell When Nobody's business development, and find rewarding, productive business relationships. With Buying is the one-stop resource you need to stand out in the marketplace-starting honesty, clarity, and authenticity, Mahan Khalsa cuts through the nonsense and focuses now. Unabridged. ©2009 on getting results and helping clients succeed.©2008 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10072 (6 CDs 70 Min each)

4 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SELLING SELLING SELLING SELLING LITTLE RED BOOK OF SALES ANSWERS CD10070 PERFORMANCE DRIVEN SELLING by Jeffrey Gitomer by Jeff Magee Salespeople are looking for answers. The fastest, easiest answers that work every High performance in the sales arena is a matter of strategy and discipline. Top sales time. The good news is, the answers exist. The bad news is, in order to be able to people are those who have disciplined themselves to do what others aren't willing to become a successful salesperson, you have to understand, practice, and master the do, or don't know how to do. In this high-powered, fast-paced program, you'll get a answers. In his Little Red Book of Sales Answers, Jeffrey Gitomer allows you to blueprint for success that is certain to take your sales results to the next level. You'll blend each answer to your selling situation and do it in a way that fits your style, and discover practical strategies that will help you to be more effective at prospecting, your personality. ©2009 (Simon & Schuster) networking, developing a game plan, understanding your best customer's profile, Available on CD. Catalog number 10047(5 CDs 4 Hours 35 Min.) expanding the range of products and services you offer, and much more. In addition, Available On Demand on the TRL Audiobooks app. you'll discover an easy to use system for getting the most important things done first. This seminar will engage you from beginning to end and is the perfect solution for SELLING any sales team performing below their full potential. Adapted. ©2011 LITTLE RED BOOK OF SELLING Available On Demand on the TRL Audiobooks app. by Jeffrey Gitomer Sharing strategies and answers from a lifetime of selling, Jeffrey has packed The Lit- SELLING tle Red Book Of Selling with the information you’ve been searching for. You’ll learn PERSUASION a philosophy of success - long term, relationship-driven, and referral-oriented - that by David Lakhani has nothing to do with manipulation or other old-world sales tactics, and has every- Persuasion is key to every aspect of sales, marketing, and negotiations. This audio- thing to do with the understanding buying motivates and taking ethical, relationship- book reveals today’s most effective persuasion techniques for business professionals, building actions. ©2004 (Simon & Schuster) which can easily be applied to their personal lives as well. ©2008 (Hachette Audio) Available on CD. Catalog number 10059(4 CDs 65 Min each) Available on CD. Catalog number 10056 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SELLING SELLING LOW PROFILE SELLING AT ITS FINEST PERSUASIVE SELLING AND POWER NEGOTIATION by Tom Hopkins Did you know that everything is negotiable? Unfortunately, most people are poor Would you like to not be perceived as a “salesman”? Do you want your prospects to negotiators, and the number one reason why can be traced back to early childhood. be glad to hear from you? Would you like to close like the greatest salespeople? Tom This audio series can help you change that. Whether you are trying to influence or Hopkins “Builder of Sales Champions” and sales professional will show you the negotiate with your largest client, boss, spouse, or even one of your children, you principles of low profile selling. 1. Learn how to not sound like a salesperson., 2. need to be skillful. Do you think it might help to be better at reading body language? Learn how to help people rather then sell them., 3. Learn how to gently handle nega- Would it be beneficial to know how to overcome the most frequently occurring mis- tive responses., 4. See how to close like the sales greats!, 5. Learn 7 proven closes of communication problem? Would knowing exactly how someone can be persuaded, sales champions. Over 2 million people around the world have attended this program be helpful in your interactions? Well now you can! Listen as the experts reveal their and tens of thousands of salespeople listen to Tom Hopkins everyday to become the secrets so you, too, can succeed. Adapted ©2010 backbone of their organizations, Sales Professionals. Tom Hopkins is the author of, Available On Demand on the TRL Audiobooks app. How to Master the Art of Selling, which is the largest selling book ever written on the subject of how to sell. Over 25,000 students have graduated from his famous 3 day SELLING high intensity selling boot camp, and have gone on to become leaders in the sales THE POWER OF PROSPECTING industry. Join North Americas #1 sales trainer today and become a Sales Cham- If you have sales targets to achieve, sales pipelines to fill, or quarterly sales goals that pion.Unabridged ©2007 require excellent prospecting skills, this product is for you! This is also the perfect Available On Demand on the TRL Audiobooks app. resource for people just getting into sales or working part time on growing a book of business. First off, it will teach you that prospecting for new customers does not have SELLING to be hard—or wearisome. In fact, many highly successful salespeople enjoy the hunt MAKING IT HAPPEN IN SALES and have clever strategies for making rejection amusing and quantifiable. However, by Henry Thomas prospecting is often the “Achilles heel” of salespeople, and achieving your sales Author Henry Thomas is a keynote speaker, seminar leader, corporate consultant, and goals requires ongoing skills training. This program will help you shatter your sales as past vice president of a Fortune 200 company, he has been a successful business- targets by becoming a master prospector! Prospecting is one of those rare skills that man. Henry is a high energy presenter who informs, entertains, and inspires. Both his you need to hear about rather than read about. Listen in as the world’s foremost personal presentations and more than 200 written articles provide critically devel- experts in prospecting share their techniques to propel your sales career ahead of the oped content that offers take home, practical value designed to meet the need of his rest. This collection will help you gain the perspective, techniques, and processes of a professional audiences. Henry doesn't just talk business, he lives it every day. He is variety of professionals so you get the inspiration and education best suited for your an entrepreneur with an active interest in many different aspects of business. Above industry. Learn from the comfort of your car or on your iPod at the gym. all, he is in touch with the daily challenges confronting the sales profession. Henry Available On Demand on the TRL Audiobooks app. shares through experience what works, what doesn't, and what makes the difference. Henry not only shows people what to do but, more importantly, teaches them how to SELLING both think and set realistic goals. He is a professional who offers constant excellence, THE PSYCHOLOGY OF SELLING who has a positive outlook on business, and who approaches learning from an inte- by Brian Tracy grated perspective. Unabridged ©2008 Want to triple your income in just 12 months? Renowned achievement expert Brian Available On Demand on the TRL Audiobooks app. Tracy lays out the “graduate level” sales-tested techniques that can do just that in The Psychology of Selling— one of the best, most comprehensive sales-training pro- SELLING grams ever produced. Learn a 12-point goal-achieving method for reaching whatever THE ONE MINUTE SALES PERSON destination you choose in life, how to “program” yourself for success, which prod- by Spencer Johnson, M.D. ucts are best for you to sell, how to “read” your prospect’s needs, how to overcome This program shows you the way the One Minute method can be put to work to objections and motivate 99 out of 100 potential customers to buy. ©1995 (Nightin- increase success no matter what you’re selling and to help you enjoy your job, your gale-Conant) life, and more. ©1988 (Random House) Available on CD. Catalog number 10099 (2 CDs 60 Min each) Available on CD. Catalog number 10219 (1 CD 50 Min) Available On Demand on the TRL Audiobooks app. SELLING SELLING OVERCOMING PROCRASTINATION FOR SALES THE PSYCHOLOGY OF SELLING PROFESSIONALS by Brian Tracy by Jeff Davidson Only imperceptible differences separate leading salespeople from the also-rans. Selling is one of the most difficult professions. Who wants to be in a line of work Make the needed adjustments and reap the cash rewards of being a top sales pro! where the typical response is “no?” Who wants to encounter rejection day in and day ©1985 (Nightingale-Conant Corp.) out? Effective salespeople face this scenario all the time. Hence, it's understandable CD-ROM Workbook available upon request. when, on occasion, procrastination arises. Yet, with everyday techniques that anyone Available on CD. Catalog number 10112(6 CDs 4 Hours 37 Min.) can master, no sales professional needs to be shackled by procrastination. In this ses- Available On Demand on the TRL Audiobooks app. sion, professional speaker and author Jeff Davidson offers a variety of hands-on tech- niques that you can put into practice immediately to blast through road blocks, leap SELLING over barriers, and maintain productivity. Procrastination is part of the human condi- RELATIONSHIP SELLING tion, but you can keep it at bay, endlessly, so that you can be more productive at sell- by Jim Cathcart ing your product or service. Jeff discusses such notions as reflecting on past success, Based on Jim Cathcart's new book, The Eight Competencies of Relationship Selling, looking for small wins, visualization, feeling the fear, replacing limiting language, How to reach the top 1% in just 15 extra minutes a day this audio set will provide you practicing creative procrastination, owning the goals before you, and not waiting for with 150 instant sales briefings and much more! Titles include: The Concept, Pre- the perfect time. You can draw upon these ideas right now, tomorrow, the next day, pare, Target, Connect, Assess, Solve, Commit, Assure and Manage. and the next. This 30-minute session is a great pick-me-up! Adapted.©2011 Unabridged©1990 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 5 SELLING SELLING SELLING SELLING THE SALES ADVANTAGE SELL TO ANYONE! by Dale Carnegie and Assoc., J. Oliver Crom and Michael Crom Your ability to prospect and sell depends on how well you can work with anyone. In The Sales Advantage will enable any salesperson to develop long-term customer this powerful, “must have” series of value-packed audios, two of the world’s top relationships and help make those customers more successful - a key competitive sales trainers come together to teach you little known sales traits that are guaranteed advantage! ©2003 (Simon & Schuster) to make a huge impact on your sales performance. Zig Ziglar, will teach you how to Available on CD. Catalog number 10097 (3 CDs 60 Min each) train your voice inflections to overcome the five most common sales objections. Available On Demand on the TRL Audiobooks app. Brian Tracy will guide you through twenty-one qualities top 10 percent sales per- formers possess, with practical and easy-to-implement tips on establishing instant rapport and credibility with your customers. Work to double your sales effectiveness SELLING from the convenience of your car or while you work out with this brilliant audio pro- SALES BIBLE gram. Unabridged. ©2012 by Jeffrey Gitomer Available On Demand on the TRL Audiobooks app. Completely updated to address today’s challenges and opportunities, The Sales Bible is the ultimate guide for salespeople who want to sell more. Adapting his powerful SELLING 10.5 Commandments of Sales Success to changes in the selling process brought SELL YOUR WAY TO THE TOP about by new technologies, Jeffrey combines the most effective traditional strategies by Zig Ziglar with the best technological advances to offer cutting-edge sales advice you can take Combining vivid scenarios and crystal clear instructions, Ziglar will motivate you to into the street and turn into money the same day you hear it! Unabridged. ©2008 reach your peak as a sales star. You'll learn how to add the personal touch to client rela- (Simon & Schuster) tions making you more effective than ever at demonstrating the need for your product Available on CD. Catalog number 10057 (7 CDs 70 Min each) or service. With these important skills, you'll become a word merchant who paints ver- Available On Demand on the TRL Audiobooks app. bal pictures that capture your client's full attention. ©1994 (Simon & Schuster) Available on CD. Catalog number 10058 (2 CDs 70 Min each) SELLING SELLING SALES MADE SIMPLE FREEWAY GUIDE THE SELLING DIFFERENCE by Adam Shaivitz by Zig Ziglar and Bryan Flanagan Most people think selling is only for salespeople, but the truth is that selling is every- This program is designed to prepare the sales professionals of today to move to the one’s business! The powerful and practical information in this audio course will sup- next level of success in the evolving profession. Technological changes in the work- port your future success by building your selling skills and boosting your confidence, place and new demands for cross cultural negotiation abilities have created a need for in every selling situation. Full of new theories, tips and techniques, this Freeway a new skill set in the world of selling. This system will give you the information to Guide will help you drive performance and profits.©2006 build a better you, teach you to enjoy your career, and develop confidence and belief Available On Demand on the TRL Audiobooks app. in yourself. ©2002 (Zig Ziglar Corporation) Available on CD. Catalog number 10095 (7 CDs 6 Hours 32 Min.) Available On Demand on the TRL Audiobooks app. SELLING THE SALES MASTERY ACADEMY SELLING by Made For Success SELLING IN TOUGH TIMES Learn to harness the power of social media to increase your sales! This multi-session by Tom Hopkins audio program is designed to prepare a sales professional to move to the next level of We've all heard it before: when times are tough, go back to the basics. It seems sim- success in this evolving profession. The Sales Mastery Academy has the answers, ple, but the reality is that in good times, many of us let some of the most important including sales prospecting skills, negotiation techniques, foolproof closing methods principles of selling go by the wayside, which leaves us scrambling when a downturn from the Master Closer, overcoming objections with the LQET formula, and of hits. Tom Hopkins is here to remind us that challenges are a constant aspect of selling course, how to get and stay motivated. The concepts and skills outlined by three of and that the key to success is to keep your attitude positive and to never stop striving the most sought after experts in their field will enable you to arrive with confidence for excellence. Don't just survive; learn how to thrive by turning your challenges into and comfort. In this nine-part audio is a proven step-by-step process to guide you advantages today. ©2010 (Hachette Audio) through the evolution of the sales profession. Learn how to set and achieve your Available on CD. Catalog number 10043(6 CDs 70 Min each) goals with Zig Ziglar’s unique seven-step goal attainment procedure, and learn the SELLING fundamental skills to meeting the changes with prospects and customers. In many SELLING THE INVISIBLE cases, the sales cycle is longer and there are more people and departments involved by Harry Beckwith in decision making. Learn how to turn any product into a “solution.” Our customers, Beckwith provides an excellent forum for thinking differently about the nature of ser- the economy, corporate profits, and social responsibilities are changing. How are you vices and how they can be effectively marketed. If you're at all involved in marketing responding to these changes? Get equipped to compete and win more deals.Adapted. or sales, then Selling the Invisible is definitely worth a look. ©1997 (Hachette ©2011 Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10062(2 CDs 50 Min each) Available On Demand on the TRL Audiobooks app. SELLING SELLING THE SALES PROCESS SELLING WITH CONFIDENCE by Bryan Flanagan by Andrew Wood Selling at the most simple level is a communications process. The beauty of a process In this comprehensive program, you will learn from A to Z the secrets of selling, in is that it can be learned and anyone can follow the process. What do sales profession- the office and on the phone. Whether you sell cars or computer parts, Selling With als from IBM, Xerox and Proctor & Gamble have in common? They have a proven Confidence will provide your business or career with the boost it needs! ©1998 (Per- formula, or process, for structuring sales calls for their army of salespeople. Follow sonal Quest) this 4-step program for selling and you could join the top salespeople in your com- Available on CD. Catalog number 10089 (8 CDs 6 Hours 35 Min.) pany or industry. By following a series of logical and progressive steps, this program will teach you to have a client-centric approach to your sales calls through a process SELLING of asking strategic questions. This needs-based approach will help you overcome SMART QUESTIONS objections with ease and close a higher percentage of sales.Unabridged. ©2006 by Dorothy Leeds Available On Demand on the TRL Audiobooks app. Learn how to double or triple your income with a fresh approach to selling. Dorothy Leeds believes that the biggest mistake that sales people make is one of style: they talk too much. They tell rather than sell. After listening to this program, you’ll SELLING become a seller, not a teller and a salesperson, not a spokesperson. If you ask more SALES SUCCESS MADE SIMPLE questions, and ask smart questions you will become more successful! ©1989 (Doro- by Brian Tracy thy Leeds) Brian Tracy is perhaps the top sales trainer in the world today, having worked with Workbook available upon request. more than two million salespeople. In this program, he teaches you the best methods Available on CD. Catalog number 10320 (6 CDs 60 Min each) and techniques practiced by the highest paid salespeople in the world. This program contains approximately sixteen hours of powerful, proven ideas to build your self- SELLING confidence and increase your sales immediately. Adapted. ©2006 SO, YOU’RE NEW TO SALES Available On Demand on the TRL Audiobooks app. by Bryan Flanagan, Zig Ziglar Bryan Flanagan wastes no time in instructing those new to the world of sales. He is direct and succinct, using as few words as possible to make it absolutely clear that SELLING selling is a learned skill and that professional salespeople are the ones who under- SECRETS OF CLOSING THE SALE stand that selling is not about being a certain personality type; it is about being the by Zig Ziglar go-to person, the problem solver, and the solution finder in the lives of those who An up-to-date version of Zig’s Secrets Of Closing The Sale of the 80’s. Learn a mem- need their product or service.From start to finish, Bryan focuses on every step neces- orable way of how to communicate with people and persuade them in such a way that sary to become a skilled professional salesperson. This work is the complete begin- you “win them over” to your side. ©1992 (Zig Ziglar Corp.) ner “how to” book on sales. Unabridged. 2016 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

6 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SELLING SELLING SELLING SELLING 2SPIN SELLING WOULD YOU BUY FROM YOU? by Neil Rackham by Lee J. Knapp If you're in sales--or if you manage a sales force--you need the SPIN strategy. Devel- Lee Knapp knows how to motivate people, how to get them fired up and believing in oped from 12 years of research into 35,000 sales calls, SPIN--Situation, Problem, themselves. Her experiences as a sales executive and trainer have given her the knowl- Implication, Need-payoff--is already in use by many of the world's top sales forces. edge, attitude, and ability to develop highly productive salespeople. With over 20 Now these revolutionary, easy-to-apply methods can be yours. With wit and author- action selling scenarios in this program you will be able to improve your selling skills, ity, Neil Rackham explains why traditional sales models don't work for large sales. raise your confidence and get on the road to success! ©1994 (Knapp Consultants, Inc.) With supreme clarity, he unfolds the enormously successful SPIN strategy, using Available on CD. Catalog number 10205 (4 CDs 40 Min each) real-world examples and informative cases. You may find the techniques controver- sial; they often go against the grain of conventional sales training. In the end, the SELLING powerful evidence Rackham presents will convince and convert you. ©1998 (High- ZIG ZIGLAR’S SECRETS OF CLOSING THE SALE Bridge Audio) by Zig Ziglar Available on CD. Catalog number 10070 (3 CDs 60 Min each) Zig Ziglar focuses on the art of persuasion in sales, and provides tips from successful Available On Demand on the TRL Audiobooks app. salespeople. ©1984 (Simon & Schuster) Workbook required. SELLING Available on CD. Catalog number 10081 (4 CDs 60 Min each) STATE OF THE ART SELLING by Barry Farber Selling is the cornerstone of our economy and our society. Everyone sells - some just PHARMACEUTICAL SELLING do it better than others. The million-dollar sales pros know that to sell well requires a complex set of skills, as well as the willingness to perfect relations with the customer. PHARMACEUTICAL SELLING There is no one in the sales arena better versed on the subject of the Big C - the cus- CD38131 ATTENDING tomer - and the significance of service and satisfaction tactics, than Barry J. Farber. by Ronald Epstein Barry's State of the Art Selling is the complete guide you need to develop the Cus- The first book for the general public about mindfulness and medical practice, a tomer-building strategies, which will set you apart from the run-of-the-mill, and yield groundbreaking, intimate exploration of how doctors think and what matters most- astronomical financial reward. ©2006 (Nightingale Conant) safe, effective, patient-centered, compassionate care-from the foremost expert in the CD Workbook required. field.As a third-year Harvard Medical student doing a clinical rotation in surgery, Available on CD. Catalog number 10048(6 CDs 5 Hours 25 Min.) Ronald Epstein watched an experienced surgeon fail to notice his patient's kidney turning an ominous shade of blue. In that same rotation, Epstein was awestruck by SELLING another surgeon's ability to slow down and shift between autopilot and intentionality. SUBLIMINAL SELLING STRATEGIES The difference between these two doctors left a lasting impression on Epstein and set the stage for his life's work-to identify the qualities and habits that distinguish mas- by Kerry Johnson, Ph.D. terful doctors from those who are merely competent. The secret, he learned, was How to literally read the minds of your prospects. Non-manipulative techniques for mindfulness. In Attending, his first book, Dr. Epstein builds on his world-renowned, increasing your sales power. ©1985 (Listen USA) innovative programs in mindful practice and uses gripping and deeply human stories Available on CD. Catalog number 10076 (1 CD 44 Min) from clinical practice to give patients a language to describe what they most value in SELLING health care and to outline a road map for doctors and other health care professionals to refocus their approach to medicine. With intelligence and compassion, Epstein 2TO SELL IS HUMAN offers a crucial, timely book that shows us how we can restore humanity to medicine, by Daniel H. Pink guides us toward a better overall quality of care, and reminds us of what matters To Sell Is Human offers a fresh look at the art and science of selling. As he did in most. Unabridged.©2017 Drive and A Whole New Mind, Daniel H. Pink draws on a rich trove of social sci- Available On Demand on the TRL Audiobooks app. ence for his counterintuitive insights. He reveals the new ABC's of moving others (it's no longer “Always Be Closing”), explains why extraverts don't make the best PHARMACETICUAL SELLING salespeople, and shows how giving people an “off-ramp” for their actions can matter CONVINCE DOCTORS USING BODY LANGUAGE more than actually changing their minds. Along the way, Pink describes the six suc- by Scott Moldenhauer with Carol Kinsey Goman cessors to the elevator pitch, the three rules for understanding another's perspective, Dr. Carol Kinsey Goman is an expert on nonverbal communication. In this CD, Dr. the five frames that can make your message clearer and more persuasive, and much Goman explains how to use nonverbal communication to influence any physician. more. The result is a perceptive and practical book--one that will change how you see ©2010(PersuasionConsultants, LLC) the world and transform what you do at work, at school, and at home ©2012 Available on CD. Catalog number 10805 (1 CD 65 Min) Unabridged. (Penguin Audio) Available on CD. Catalog number 10502(5 CDs 60 Min each) SELLING Available On Demand on the TRL Audiobooks app. THE ART OF PHARMACEUTICAL SELLING A professional medical representative’s guide to successful selling skills, with SELLING emphasis on the specific situations encountered in pharmaceutical selling. ©1987 TOM HOPKINS AUDIO SALES COLLECTION (Coastec, Inc.) by Tom Hopkins Workbook available upon request. This is a collection of Hopkins’ most successful audio books. ©2002 (Harper Audio) Available on CD. Catalog number 10810(6 CDs 3 Hours) Available on CD. Catalog number 10064 (3 CDs 50 Min each) PHARMACEUTICAL SELLING SELLING THE ART OF SELLING PHARMACEUTICALS BASED ON WHAT CLIENTS LOVE PHARMACOECONOMIC OUTCOMES by Harry Beckwith A professional medical representative’s guide to successfully selling pharmaceuticals Harry Beckwith, bestselling author of Selling the Invisible and the Audie award-win- based on pharmacoeconomic outcomes. ©1995 (Coastec, Inc.) ning The Invisible Touch, reveals how businesses need to think, plan, communicate PDF workbook is included on the first CD. and best serve clients in this 'tool kit' for putting together an effective marketing plan. Available on CD. Catalog number 10818(2 CDs 2 Hours) In WHAT CLIENTS LOVE, Harry Beckwith once again discusses effective business tactics with the practical, down-to-earth style that has made him a bestselling author PHARMACEUTICAL SELLING and trusted marketing expert. Beckwith explains the sheer simplicity of a marketing THE ART OF SELLING TO HOSPITALS plan-how to find your company's position, how to define a brand, and how to manage Selling pharmaceutical products to hospitals requires specialized selling techniques. that brand so it has its full and overwhelming impact. ©2003 (Time Warner) These techniques involve a complete process which bring product information to a Available on CD. Catalog number 10049 (3 CDs 70 Min each) variety of health care professionals, and get the cooperation and commitment of influential decision-makers. This learning system is designed to help pharmaceutical SELLING representatives develop the special skills required to market their company’s prod- WHY WE BUY ucts to all types of hospitals. U.S. version. ©1989 (Coastec, Inc.) by Paco Underhill PDF workbook is included on the first CD. Is there a method to our madness when it comes to shopping? Hailed by the San Available on CD. Catalog number 10812 (6 CDs 5 Hours) Francisco Chronicle as “a Sherlock Holmes for retailers,” author and research com- pany CEO Paco Underhill answers with a definitive “yes” in this witty, eye-opening SELLING report on our ever-evolving consumer culture. Why We Buy is based on hard data THE ART OF SELLING TO MANAGED HEALTH CARE gleaned from thousands of hours of field research - in shopping malls, department FACILITIES stores, and supermarkets across America. With his team of sleuths tracking our every Provides pharmaceutical sales representatives a historical perspective of the evolu- move, from sweater displays at the mall to the beverage cooler at the drugstore, Paco tion of managed health care, the various organizations involved in it, how they are Underhill lays bare the struggle among merchants, marketers, and increasingly structured, who the key decision makers are, and how to effectively sell products to knowledgeable consumers for control. Unabridged. ©2000 (Random House) them in a controlled utilization and price conscious environment. ©1991 (Coastec) Available on CD. Catalog number 13297 (7 CDs 75 Min each) PDF workbook is included on the first CD. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 10816(4 CDs 2 Hours)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 7 PHARMACEUTICAL SELLING PHARMACETICUAL SELLING PHARMACEUTICAL SELLING PHARMACETICUAL SELLING THE ART OF SELLING TO THE RETAIL PHARMACY PATIENT TYPE SELLING FOR PHARMA REPS A professional medical representative’s guide for understanding and successfully by Scott Moldenhauer selling to the retail pharmacy. It is your responsibility to develop product demand Can you speak the physician’s language? Can you paint a picture of the ideal patient among physicians and product availability among pharmacists. It is critical that you type? If physicians can imagine using your product to help their patients, they will establish the same professional and business relationship with pharmacists in your use more of it. In this CD, you will learn how physicians categorize patients and territory as you do with your physicians. The sooner you understand your pharma- make product decisions. When you learn to speak the physician’s language—when cists’ professional and business needs, the sooner you will be able to adequately ser- you learn to speak in patient types—you can show physicians why your product is vice those needs. ©1991 (Coastec, Inc.) the best fit. ©2011 (PersuasionConsultants, LLC) PDF workbook is included on the first CD. Available on CD. Catalog number 10833 (1 CD 25 Min) Available on CD. Catalog number 10814(6 CDs 4 Hours) PHARMACETICUAL SELLING PHARMACETICUAL SELLING PHARMACEUTICAL SALES SECRETS BUSINESS ACUMEN FOR PHARMA REPS by Scott Moldenhauer Whether you are a top rep or on your way to becoming one, you have probably by Scott Moldenhauer noticed that a handful of reps consistently come out on top year after year. When you If you want to earn the respect of physicians, you have to show them that you under- look closely at their behavior, you begin to realize that there is a formula to their suc- stand their world. Every year, the health care marketplace becomes more complex. cess. In this CD series, based on the best-selling book Pharmaceutical Sales Revolu- When you can demonstrate how your product fits into the overall picture—when you tion, we look at the secrets of top pharmaceutical reps. How do they organize their can demonstrate business acumen—physicians will respect your opinion. They will day? How do they increase the effectiveness of sales calls? How do they overcome become more loyal. Rather than being perceived as a product promoter, you will be access restrictions and other challenges? This CD series shares the secrets. ©2011 perceived as a trusted adviser. This CD helps you create more powerful sales calls by (PersuasionConsultants, LLC) integrating business acumen principles.©2011 (PersuasionConsultants, LLC) Available on CD. Catalog number 10832 (1 CD 25 Min) Available on CD. Catalog number 10828 (4 CDs 60 Min each) PHARMACETICUAL SELLING PHARMACEUTICAL SELLING PHYSICIAN ACCESS SECRETS EVERY PATIENT TELLS A STORY by Scott Moldenhauer by Lisa Sanders Why can some reps consistently access “no-see” physicians while others struggle? Never in human history have doctors had the knowledge, the tools, and the skills that Recent surveys indicate that 50% of physicians now limit representative access. Nev- they have today to diagnose illness and disease. And yet mistakes are made, diagno- ertheless, a handful of representatives continue to receive preferential treatment, even ses missed, symptoms or tests misunderstood. In this high-tech world of modern in some of the most challenging offices. What are they doing to create access oppor- medicine, Sanders shows us that knowledge, while essential, is not sufficient to tunities? Here’s your chance to learn their secrets. After all, if you can’t get to the unravel the complexities of illness. She presents an unflinching look inside the detec- doctor, what’s the point? ©2011 (PersuasionConsultants, LLC) tive story that marks nearly every illness–the diagnosis–revealing the combination of Available on CD. Catalog number 10831 (1 CD 23 Min) uncertainty and intrigue that doctors face when confronting patients who are sick or dying. Through dramatic stories of patients with baffling symptoms, Sanders por- trays the absolute necessity and surprising difficulties of getting the patient’s story, the challenges of the physical exam, the pitfalls of doctor-to-doctor communication, Copyright the vagaries of tests, and the near calamity of diagnostic errors. In Every Patient Tells All audio programs and written material in a Story, Dr. Sanders chronicles the real-life drama of doctors solving these difficult medical mysteries that not only illustrate the art and science of diagnosis, but often the library are protected by copyright law. save the patients’ lives. Unabridged.©2011 Available On Demand on the TRL Audiobooks app.

PHARMACETICUAL SELLING PHARMACETICUAL SELLING EXPLORING MEDICAL LANGUAGE PHYSICIAN NEGOTIATION STRATEGIES With pronunciations and definitions for more than 3,000 medical terms from Lafleur, by Scott Moldenhauer this is easy way to learn to pronounce terms, improve test scores, and confidently Top salespeople are master negotiators. While others struggle with basic selling communicate with other health care professionals. Use these to build the understand- skills, top salespeople negotiate with customers to create productive outcomes. In ing you need to succeed in your medical terminology course and in the clinical set- this CD, you learn to apply negotiation skills within healthcare settings. In the pro- ting. ©2012 (Elsevier Mosby) cess, you learn to overcome price objections, motivate hesistant physicians, and Available on CD. Catalog number 10850(4 CDs 4 Hours) become a more effective communicator. ©2010(PersuasionConsultants, LLC) Available on CD. Catalog number 10826 (1 CD 27 Min)

PHARMACEUTICAL SELLING PHARMACETICUAL SELLING HOW DOCTORS THINK QUESTION-BASED SELLING FOR PHARMA REPS by Jerome Groopman, M.D. by Scott Moldenhauer with Tom Freese A New Yorker staff writer, bestselling author, and professor at Harvard Medical How can you use question-based selling to stand out from the crowd? How can you School unravels the mystery of how doctors figure out the best treatments---or fail to use question-based selling to get busy physicians to engage in productive conversa- do so. This book describes the warning signs of flawed medical thinking and offers tions? How can you establish credibility earlier in the sale? In this CD, author Tom intelligent questions patients can ask. ©2007 (Tantor) (Unabridged) Freese explains the foundational elements of question-based selling. As you listen to Available on CD. Catalog number 10830 (9 CDs 65 Min each) Tom’s suggestions, you will realize that developing rapport with physicians is not Available On Demand on the TRL Audiobooks app. simply about being friendly and charming. It’s about consistently delivering value. It’s about striving to provide solutions. ©2011 (PersuasionConsultants, LLC) PHARMACETICUAL SELLING Available on CD. Catalog number 10836 (1 CD 25 Min) HOW TO RE-ENGAGE THE PLATEAUED PHARMA REP PHARMACETICUAL SELLING by Scott Moldenhauer Great sales leaders know the importance of keeping top performers motivated. In RAINMAKING FOR PHARMA MANAGERS today's challenging marketplace, that's not always easy. Reps are more frustrated and by Scott Moldenhauer with Jeffrey Fox burned out than ever before. Even top reps are hitting their plateau. In this CD, we Jeffrey provides unique insight on how to improve the pharmaceutical selling process examine the psychology of the plateaued performer. How do you know when reps are and how to become a more effective pharmaceutical sales leader. ©2010 (Persuasion- losing their drive? What are the signals? Most importantly, how do you help them Consultants, LLC) switch gears and get back on track? ©2011 (PersuasionConsultants, LLC) Available on CD. Catalog number 10839 (1 CD 65 Min) Available on CD. Catalog number 10834 (1 CD 26 Min) PHARMACETICUAL SELLING PHARMACETICUAL SELLING SECRETS OF SUCCESSFUL PHARMACEUTICAL NONVERBAL LEADERSHIP FOR PHARMA MANAGERS SALESPEOPLE by Scott Moldenhauer with Stephen Young by Scott Moldenhauer with Sarah Taylor Is it possible to use nonverbal communication to motivate sales representatives? In Why is it that some reps achieve exceptional results year after year while others this CD, author Stephen Young shares the secrets of “micromessaging.” According to struggle? In this CD, Sarah Taylor, author of Secrets of Successful Pharmaceutical Stephen, most leadership happens at the nonverbal level. However, unless you are Salespeople, tells you what top-performing salespeople do on a daily basis to get aware of the messages you are sending, you may be missing an opportunity. Stephen where they are (and stay there). Whether you are a new or seasoned rep, this CD will shows how micromessages can be used to motivate sales representatives, improve give you fresh perspective on what it takes to be successful day after day, year after morale, and create more powerful sales teams. ©2011 (PersuasionConsultants, LLC) year. ©2011 (PersuasionConsultants, LLC) Available on CD. Catalog number 10835 (1 CD 24 Min) Available on CD. Catalog number 10837 (1 CD 27 Min)

8 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT 12: THE ELEMENTS OF GREAT MANAGING by Rodd Wagner & James K. Harter, Ph. D More than a decade ago, The Gallup Organization combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 best-seller First, Break All the Rules. 12: The Elements of Great Managing is that management classic's long-awaited sequel. It follows great managers as they implement the 12 elements to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. ©2007 (Simon & Schuster) Available on CD. Catalog number 13006 (4 CDs 65 Min each) Available On Demand on the TRL Audiobooks app.

MANAGEMENT THE 15 INVALUABLE LAWS OF GROWTH by John C. Maxwell Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over fifty years, and for the first time, he teaches everything he has gleaned about what it takes to reach our potential. This third book in John Maxwell's Laws series (following the 2-million seller The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork) will help you become a lifelong learner whose potential keeps increasing and never gets "used up." ©2012 Available On Demand on the TRL Audiobooks app.

MANAGEMENT THE 17 ESSENTIAL QUALITIES OF A TEAM PLAYER MANAGEMENT by John C. Maxwell 100 WAYS TO MOTIVATE OTHERS John C. Maxwell takes the pain out of knowing what makes a team tick. If you want by Steve Chandler and Scott Richardson to have a better team, you have to develop better players. The qualities Maxwell 100 Ways to Motivate Others is the culmination of many years of successful leader- teaches quickly take you to the heart of teamwork. Anybody can understand them ship coaching and training by best-selling author Steve Chandler and attorney Scott and apply them-whether at home, on the job, at church, or on the ball field. If you Richardson, and the natural follow-up to Steve's two previous best-sellers-100 Ways learn the seventeen essential qualities of a team player, you can become the kind of to Motivate Yourself and Reinventing Yourself. Chandler and Richardson have person every team wants. If everyone on your team does it, there will be no holding crafted a vital, user-friendly, inspirational guide for executives, managers, and pro- you back. ©2004 (Thomas Nelson Publisher) fessionals...and those aspiring to reach their level. ©2004 (HighBridge Audio) Available on CD. Catalog number 13096(3 CDs 80 Min each) Available on CD. Catalog number 14109 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE 17 INDISPUTABLE LAWS OF TEAMWORK CD13012 1001 WAYS TO ENERGIZE EMPLOYEES by John C. Maxwell by Bob Nelson The 17 Indisputable Laws Of Teamwork will empower you whether you are a coach Take the brakes off your business. Bob Nelson reveals what real companies across or player, teacher or student, CEO or non-profit volunteer with the “how tos” and America are doing to get the very best out of their employees-and why it's the key to attitudes for building a successful team! ©2002 (Thomas Nelson Publisher) their success. Energizing is listening-AT&T's Universal Card Service's employee Available on CD. Catalog number 13035 (3 CDs 55 Min each) suggestion system yields 1,200 ideas a month and millions of dollars in savings. Energizing is encouraging risk-taking-Hershey Foods gives out The Exalted Order of MANAGEMENT the Extended Neck Award. Energizing is Starbuck's making employees partners, Sat- THE 21 INDISPENSABLE QUALITIES OF A LEADER urn creating teams that function as independent small businesses, Springfield Reman- ufacturing's opening its books to all employees. With case studies, examples, by John C. Maxwell techniques, research highlights, and quotes from business leaders, 1001 Ways to In the tradition of his million-seller The 21 Irrefutable Laws of Leadership, author Energize Employees is invaluable for managers seeking to increase employee enthu- John C. Maxwell now provides a concise, accessible leadership book that helps read- siasm and involvement.Abridged ©2007 ers become more effective leaders from the inside out. Daily readings highlight Available On Demand on the TRL Audiobooks app. twenty-one essential leadership qualities and include “Reflecting On It” and “Bring- ing It Home” sections that help readers integrate and apply each day's material. MANAGEMENT ©2005 (Thomas Nelson Publishers) CD13012 1001 WAYS TO INSPIRE Available on CD. Catalog number 13170 (3 CDs 60 Min each) by David E. Rye Motivation is the single most important management strategy a business person MANAGEMENT needs to ensure his or her professional, personal, and organizational success. “1,000 212º SERVICE Ways to Inspire Your Organization, Your Team, and Yourself” shows how to re-apply by Marc Andersen motivation in every area National media publicity & promos. Abridged ©2007 At 211 degrees water is hot. At 212 degrees, it boils. And with boiling water, comes Available On Demand on the TRL Audiobooks app. steam. And steam can power a locomotive. The one extra degree makes the differ- ence. This simple analogy reflects the ultimate definition of excellence. Because it's MANAGEMENT the one extra degree of effort, in business and life, that can separate the good from the CD13012 1001 WAYS TO REWARD EMPLOYEES great. The stories in 212 Service reflect real-life examples of companies that have by Bob Nelson taken their customer service to the next degree. Someone once said, "Life is like a Why is 1001 Ways to Reward Employees, with over 1.4 million copies in print, such game of tennis. The player who serves well seldom loses." The same can be said for an extraordinary bestseller? Because a little over ten years ago Bob Nelson took the any business on the planet. There are many books written about service, however, our seeds of an idea and turned it into something indispensable for business. The idea? goals in this audiobook is to keep it simple. 212 Service presents 10 simple, but That it’s not a raise that motivates an employee, and it’s not a promotion—what engaging rules of service that can be listened to by every member of your team in less really sparks a person to perform are those intangible, unexpected gestures that sig- than 30 minutes. 212 Service is written with real life examples of exceptional cus- nify real appreciation for a job well done. Now, after having worked with thousands tomer service and is certain to inspire your team with ideas that apply specifically to of organizations in the years since 11001 Ways to Reward... was first published, Bob your industry. Nelson presents a second edition packed with hundreds of new ideas and examples of Available On Demand on the TRL Audiobooks app. how companies are using rewards and recognitions to boost productivity and keep their valued employees happy. Airplane mechanics are rewarded with balloons and MANAGEMENT pinwheels. Another manager calls his employees’ mothers and thanks them for rais- THE 360º LEADER ing such industrious children. There are ideas from the offbeat (The Margarita Award) to the company-wide (a quiet room) to the embarrassingly simple (a hand- by John C. Maxwell written thank you note) to the wacky (the Laugh-a-Day challenge) to the formal (a As a 360 degree Leader, your influence is greater than you know. you have a unique two-week promotion to special assistant to the president). Each section includes no- opportunity to exercise influence in all directions. Practice the disciplines of 360 cost rewards and low-cost rewards, both public and private, making this new edition degree leadership and the opportunities will be endless...for your organization, your an indispensable resource for making the person/achievement/reward equation work. career and your life. ©2005 (Thomas Nelson Publishers) Abridged ©2007 Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13163 (3 CDs, 1 CD-ROM 70 Min each)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 9 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE 3RD ALTERNATIVE ADAPT ABILITY by Stephen R. Covey by M.J. Ryan In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. “Change is hard,” we say, and it is even harder when change is thrust upon us. In The fight usually boils down to a question of whose way is better. There are many today's tough times, we may be forced to reinvent our career or downsize our lives; at methods of “conflict resolution” but most involve compromise, a low-level accom- any point in life, we may lose a love or a dream. Our first reaction to change we modation that stops the fight without breaking through to amazing new results. The didn't ask for may be to rail against fate. But what if we could see past today's turmoil 3rd Alternative is about more than just an armistice- it’s about creating a new and and spot the opportunities that lie within unasked-for change? That is the promise of improved reality. It unveils a radical, creative new way of thinking. ©2011 AdaptAbility, best-selling author and executive coach M. J. Ryan's paradigm-shifting Unabridged. (Simon & Schuster) new book on not merely surviving but thriving when change is required. Available on CD. Catalog number 13370 (3 CDs 75 Min each) (Unabridged) ©2009 (Hachette Audio) MANAGEMENT Available on CD. Catalog number 13320(5 CDs 65 Min each) THE 4 IMPERATIVES OF GREAT LEADERS Available On Demand on the TRL Audiobooks app. by Stephen R. Covey MANAGEMENT Great organizations are created by great leaders. Leaders who can unleash the highest ALL IN and best contributions of their team toward their organization’s most critical priori- by Adrian Gostick and Chester Elton ties. Every organization and every leader aspires to greatness. But why do only a few Bestselling authors of The Carrot Principle and The Orange Revolution, Adrian Gos- achieve it? Covey believes the answer is in the execution of the 4 Imperatives. tick and Chester Elton return to answer the most overlooked leadership questions of ©2007 (Franklin Covey) our day: Why are some managers able to get their employees to commit wholeheart- Available on CD. Catalog number 13178 (3 CDs 60 Min each) edly to their culture and give that extra push that leads to outstanding results? And MANAGEMENT how can managers at any level build and sustain a profitable, vibrant work-group cul- THE 5 LEVELS OF LEADERSHIP ture of their own? These leading workplace experts teamed up with research giant by John C. Maxwell Towers Watson to analyze an unprecedented 300,000-person study, and they made a True leadership isn't a matter of having a certain job or title. In fact, being chosen for groundbreaking finding: managers of the highest-performing work groups create a a position is only the first of the five levels every effective leader achieves. To “culture of belief.”All In draws on cutting-edge psychology and all of the creative become more than “the boss” people follow only because they are required to, you genius that have made Gostick and Elton a must-read for leaders worldwide. This have to master the ability to invest in people and inspire them. To grow further in vital resource will empower managers everywhere to inspire a new level of commit- your role, you must achieve results and build a team that produces. Through humor, ment and performance. ©2012Unabridged. (Brilliance Audio) in-depth insight, and examples, internationally recognized leadership expert John C. Available on CD. Catalog number 13377 (6 CDs 75 Min each) Maxwell describes each of these stages of leadership. He shows you how to master MANAGEMENT each level and rise up to the next to become a more influential, respected, and suc- THE ART AND DISCIPLINE OF STRATEGIC cessful leader. ©2011 Unabridged. (Hachette) Available on CD. Catalog number 13187 (6 CDs 7 Hours) LEADERSHIP Available On Demand on the TRL Audiobooks app. by Mike Freedman A powerful new approach to strategy setting from a worldwide leader in strategic MANAGEMENT thinking. ©2004 (McGraw-Hill Audio) THE 7 HABITS FOR MANAGERS Available on CD. Catalog number 13093 (4 CDs 65 Min each) by Stephen R. Covey Using the principles of The 7 Habits Of Highly Effective People, Covey launches this MANAGEMENT new CD specific for Managers with never before published segments teaching these ATTITUDE 101 life-changing principles! ©2006 (Franklin Covey) by John C. Maxwell Available on CD. Catalog number 13179 (1 CD 70 Min) John Maxwell firmly points to attitude as the key in making or breaking a leader. Available On Demand on the TRL Audiobooks app. Leadership has less to do with position than it does with disposition, because it will MANAGEMENT influence the way the followers think and feel. Great leaders understand that the right THE 80/20 MANAGER attitude will set the right atmosphere, which enables the right responses from others. Maxwell addresses what shapes a person's attitude and whether or not attitude can be by Richard Koch changed. He addresses the common feeling of failure and shows how to overcome Richard Koch showed readers how to put the principle that 80 percent of results obstacles. Understanding success as a journey rather than a destination, he explains, come from just 20 percent of effort into practice in their personal lives. Now, in The is the key to good leadership. He concludes Attitude 101 with practical ways readers 80/20 Manager, he demonstrates how to apply the principle to management. An 80/ can take their attitude to the next level. Unabridged. ©2003 20 manager learns to focus only on the issues that really matter, achieving excep- Available On Demand on the TRL Audiobooks app. tional results, and feeling successful every day while working less. A large number of managers, especially in these difficult times, feel completely overwhelmed. Their MANAGEMENT inboxes are overflowing, and they constantly struggle to finish their to-do lists, leav- BACK TO BASICS MANAGEMENT ing little time for the things that really matter. The 80/20 Manager shows a new way by Mathew J. Culligan to look at management and life to enjoy work and build a successful and fulfilling Back to Basics Management explains the difference between business administration career. ©2011 Unabridged. and business management, how this distinction has been obscured, and the need to Available On Demand on the TRL Audiobooks app. revive the craft of leadership in management. It is an invaluable book for every con- MANAGEMENT scientious manager, detailing the tools used in effective management, and it offers 9 TRAITS OF HIGHLY SUCCESSFUL WORK TEAMS concise and comprehensive guidelines for developing and refining primary leader- by Loren Ankarlo ship skills including Creative Listening, Decision Making, Managing Change, Man- Here are the nine essential traits a team must have to function at its peak. You’ll find aging Motivation, Managing Time, Managing Delegation, Body Language, out how to keep your team motivated, on track and moving forward no matter what Managerial Coaching and Training, Communication Skills, and Managerial Goal gets thrown your way. ©1995 (CareerTrack) Setting. Unabridged.©1991 Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13535 (4 CDs 60 Min each) MANAGEMENT MANAGEMENT CD14088 THE BEST ADVICE I EVER GOT THE ABC’S OF BUILDING A BUSINESS TEAM THAT by Katie Couric WINS In this inspiring book, Katie Couric distills the ingenious, hard-won insights of such leaders and visionaries as Maya Angelou, Jimmy Carter, Michael J. Fox, and Ken by Blair Singer Burns, who offer advice about life, success, and happiness—how to take chances, The invisible code of honor that takes ordinary people and turns them into a champi- follow one’s passions, overcome adversity and inertia, commit to something greater onship team. ©2005 (Time Warner Audio) than ourselves, and more. Along the way, Katie Couric reflects on her own life, and Available on CD. Catalog number 13088 (3 CDs 60 Min each) on the shared wisdom, and occasional missteps, that have guided her from her early MANAGEMENT days as a desk assistant at ABC to her groundbreaking work as a broadcast journalist. ACHIEVING CREDIBILITY Moving and empowering, The Best Advice I Ever Got is for all of us, young or old, by James M. Kouzes who want to hear from some of today’s best and brightest about how they got it right, If your desire is to create the perfect work environment - where people are motivated, got it wrong, and came out on top—so we can too. Unabridged ©2012 trust one another, and share similar goals and visions - and to establish an atmosphere Available On Demand on the TRL Audiobooks app. of hope regardless of what your organization is going through, then Achieving Cred- MANAGEMENT ibility is the blueprint for you. In our era of companies that we hear negative things about almost weekly, where leadership is mistrusted and the foundational principles THE BEST OF: CUSTOMER SATISFACTION IS of organizations are abandoned, where the bottom line is the only thing observed, Jim WORTHLESS, CUSTOMER LOYALTY IS PRICELESS Kouzes gives us a breath of fresh air and hope that you can build an organization for by Jeffrey Gitomer which good morals and values are the foundation and which can be extremely suc- A timeless classic about the value of a loyal customer. Why measure satisfaction cessful.Unabridged ©1995 when all that counts is loyalty? ©2009 (Buy Gitomer) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13683 (2 CDs 70 Min each)

10 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE BEST SERVICE IS NO SERVICE CHANGE THE CULTURE, CHANGE THE GAME by Bill Price and David Jaffe by Roger Connors & Tom Smith In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing Two-time Times bestselling authors Roger Connors and Tom Smith show approach, showing how managers are taking the wrong path and are using the wrong how leaders can achieve record-breaking results by quickly and effectively shaping metrics to measure customer service. Customer service, they assert, is only needed their organizational culture to capitalize on their greatest asset-their people. ©2010 when a company does something wrong - eliminating the need for service is the best Unabridged (Tantor) way to satisfy customers.©2008 (Brilliance Audio) Available on CD. Catalog number 13368 (6 CDs 60 Min each) Available on CD. Catalog number 13682 (9 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT BRINGING OUT THE BEST IN PEOPLE COACHING AND MENTORING FOR SUCCESS by Aubrey C. Daniels by Ann Holloway The classic best-seller on performance management, now updated with the latest and Coaching and mentoring are two of the most powerful ways to cultivate skills and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. knowledge in the workplace. The aim of both roles is to help learners maximize their Applying scientific based behavioral stimuli to the workplace while making it fun at own performance. But it’s not only learners who benefit coaches and mentors them- the same time, the author describes the practical, precise, data-oriented methods to selves gain valuable insights and skills along the way. The Coaching and Mentoring help you maximize long-term performance. ©2003 (McGraw-Hill Audio) for Success audio book package provides you with the knowledge and understanding Available on CD. Catalog number 13015(4 CDs 65 Min each) you need to be a successful coach or mentor. It explains what coaching and mentor- MANAGEMENT ing actually involve, how to get on well with learners and how to make sure they BUILT TO LAST achieve their goals. Unabridged. ©2004 Available On Demand on the TRL Audiobooks app. by Jim Collins, Jerry I. Porras “Good to Great is about turning good results into great results; Built to Last is about MANAGEMENT turning great results into an enduring great company.” so write Jim Collins and Jerry Porras in this ground breaking book that shatters myths, provides new insights, and COACHING FOR PERFORMANCE gives practical guidance to those who would like to build landmark companies that by John Whitmore stand the test of time. ©2004 (Harper-Collins) Coaching is a way of managing, a way of treating people, a way of thinking, a way of Available on CD. Catalog number 13028 (5 CDs 70 Min each) being. Coaching has matured into an invaluable profession fit for our times and this fourth edition of the most widely read coaching book takes it to the next frontier. - MANAGEMENT John Whitmore Good coaching is a skill that requires a depth of understanding and CD13011 BUILDING HIGH PERFORMANCE TEAMS plenty of practice if it is to deliver its astonishing potential. This extensively revised by Hugh Ballou and expanded new audio edition of Coaching for Performance clearly explains the If you're like most business leaders, you carry a huge work load. You spend hours principles of coaching and illustrates them with examples of high performance from preparing your production schedules and presentations, planning, and managing the business and sport. It continues to follow the GROW sequence (Goals, Reality, staff. You know there are things you would really like to do with your business, but Options, Will) and clarifies the process and practice of coaching by describing what you just don't seem to have the time or energy to make those things happen. Well, coaching really is, what it can be used for, when and how much it can be used, and what if I told you that it's possible to make those dreams a reality? And what if I also who can use it well. Unabridged.©2009 told you the most powerful tool that you need to make it happen is sitting right under Available On Demand on the TRL Audiobooks app. your nose? In fact, when I tell you what this tool is, you're probably going to smirk and say, “Yeah, right.” That's because this tool is your staff. All too often, teams have MANAGEMENT terrible reputations for inefficiency - and deservedly so. Our projects regularly get CD13417 CO-LEADERS stagnated in team-centered red tape and inactivity. Inefficient teams are notorious for by David A. Heenan wasting time, creating conflict, playing politics, and fulfilling personal agendas. It's Today’s celebrity CEO is either a figurehead or an egomaniac, too public a personal- no wonder business leaders would rather do the work themselves than to entrust it to ity to get the real work done. That work is done instead by teams of leaders: excep- their staff. But it is imperative to remember that there are only so many hours in a day tional deputies who forge great partnerships to maximize both organizational and - and your staff is there to serve your needs. They just need to learn how! You can personal success. Written for CEOs, managers, and anyone else interested in modern turn it all around and get awesome results from your staff-based teams.Adapted organizations, this is the first comprehensive study of co-leaders and their often quiet ©2010 power. In a growing number of non-hierarchical organizations, talent, not title, is the Available On Demand on the TRL Audiobooks app. source of power; boss and subordinate seem more like peers, with the spotlight on great partnerships. Co-leaders understand both the executive and subordinate experi- MANAGEMENT ence, making them better adapted to the needs of the new millennium, where those BUSINESS THINK who can command and follow will prove to be the greatest assets of any organization. by Dave Marcum Unabridged. ©2010 The authors of BusinessThink deliver a revolutionary new method that bridges the Available On Demand on the TRL Audiobooks app. monumental gap between the results businesspeople want and the failure they often get. The rules of BusinessThink provide tomorrow's leaders with the ability to create MANAGEMENT effective solutions and take themselves and their companies into the zone of opti- THE CORNER OFFICE mum performance. ©2002 (Simon & Schuster) by Adam Bryant Available on CD. Catalog number 13158 (4 CDs 4 Hours, 43 Min.) Available On Demand on the TRL Audiobooks app. Dozens of top CEOs reveal their candid insights on the keys to effective leadership, and the qualities that set high performers apart. What does it take to succeed in busi- MANAGEMENT ness and to inspire others? Adam Bryant of decided to answer THE CARROT PRINCIPLE these and other questions by sitting down with more than fifty CEOs and asking them by Adrian Gostick and Chester Elton how they do their jobs and the most important lessons they learned as they rose This exceptional book presents the simple steps to becoming a Carrot Principle man- through the ranks. Over the course of probing interviews, they shared memorable sto- ager and to building a recognition culture in your organization; it offers a wealth of ries and eye-opening insights. The Corner Office draws together lessons from chief specific examples, culled from real-life cases, of the ways to do recognition right. executives like Steve Ballmer (Microsoft), Carol Bartz (Yahoo), Jeffrey Katzenberg Following these simple steps will make you a high-performance leader and take your (DreamWorks), and Alan Mulally (Ford), from which Bryant has crafted an original team to a new level of achievement. ©2007 (Simon & Schuster) work that reveals the keys to success in the business world, including the five quali- Available on CD. Catalog number 13269 (5 CDs 65 Min each) ties these CEOs value most in employees. Bryant also demystifies the art of leader- Available On Demand on the TRL Audiobooks app. ship and shows how executives at the top of their game get the most out of others. Leadership is not a one-size-fits-all skill, and these CEOs offer different perspectives MANAGEMENT that will help anyone who seeks to be a more effective leader and employee. For CEO SECRETS TO TEAM BUILDING aspiring executives—of any age—The Corner Office offers a path to future success. by John Maxwell Abridged. ©2011 (Simon & Schuster) Great leaders like Steve Jobs and Michael Eisner have a knack for inspiring large Available on CD. Catalog number 13371 (4 CDs 75 Min each) teams to new heights of inspiration and performance. What is it that propels their teams to greatness? This product offers a 360 degree view of the leadership traits that MANAGEMENT anyone can learn to inspire their team to achieve challenging goals, offered by some CD13011 THE COWARDS GUIDE TO CONFLICT of the most effective leadership communicators.Understand the skills proven to by Timothy Ursiny transform team relationships that ignite a passion in others to excel. Tap into your What successful people know about conflict resolution centers on techniques, moti- team's creative energies with team building ideas to leverage the strength a unified vation and challenges for the person who is afraid of conflict and tends to avoid any team brings to a goal. Learn to avoid this common leadership trap and keep you team situation that would create potential conflict with others. Provided in a friendly guid- on task. Equally important is understanding the psychology of why employees and ing tone, each chapter of The Coward’s Guide To Conflict includes real-life exam- volunteers resist or reject change. Learn these valuable skills on your terms--while ples, in the workplace and at home, and explanations of the conflict-resolution you commute or workout--so when you get to the office these insights will become principles, exercises to coach the conflict avoider, and suggested action steps to apply part of your leadership DNA. ©2011 to the reader’s own environment.Abridged. ©2003 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 11 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT CD13012 CREATIVE CHANGE DELEGATE FOR RESULTS by Jennifer Mueller What do the world’s top managers have in common? They learned the secret of effec- W All corporate CEOs, top executives, and other business leaders say they want creativ- tive delegation -and they recognize just how vital delegation is to their managerial NE ity and need real innovation in order to thrive in a competitive world. But according success. Master the art of delegation and you’ll have more time and energy! ©2004 to startling research from former Wharton management professor Jennifer Mueller, (Rockhurst University) the truth is that many business leaders chronically reject creative solutions and often Available on CD. Catalog number 13254(1 CD 68 Min) embrace the familiar, even as they profess commitment to innovation. Mueller’s research also reveals that it’s not just CEOs, but educators, scientists, and many, MANAGEMENT many others who often struggle to accept new and creative ideas even when desired. DELEGATION AND SUPERVISION Mueller parses the tough questions that these findings raise. Creative Change is the by Brian Tracy kind of provocative creative leadership book that will be discussed for years to come. Managers are judged by the results they deliver - and more than anything else, those Brilliance Audio. Unabridged ©2017 results hinge on the ability to delegate and supervise. You will be surprised at how Available on CD. Catalog number 13396 (6 CDs 7 hours) efficient and easy to manage your team becomes when you master these essential MANAGEMENT skills. This handy, pocket-sized guide reveals 21 time-tested ways to boost the per- CUSTOMER CENTRICITY formance and productivity of your employees, including how to: define work, assign it, and set measurable, targeted standards for performance; match skills to job by Peter Fader requirements; use Management by Objectives to delegate longer-term tasks to trusted Not all customers are created equal. Despite what the tired old adage says, the cus- team members; monitor, control, and keep on top of projects with minimum effort; tomer is not always right. Not all customers deserve your best efforts: in the world of turn delegation into a teaching tool and build the confidence of your staff; provide customer centricity, there are good customers...and then there is pretty much every- useful feedback and elicit active participation; and avoid reverse delegation. Also body else. Upending some of our most fundamental beliefs, renowned behavioral includes how to: free up time for higher-level tasks only you can tackle; and much data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, more. Done right, delegation and supervision allow your employees to learn, grow, helps businesses radically rethink how they relate to customers. He provides insights and become more capable. Your success will skyrocket as you increase the quality to help you revamp your performance metrics, product development, customer rela- and quantity of results, and build the loyalty, involvement, and commitment of your tionship management and organization in order to make sure you focus directly on people. Unabridged ©2013 the needs of your most valuable customers and increase profits for the long term. Available On Demand on the TRL Audiobooks app. ©2013. Unabridged. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT DELIVERING KNOCK YOUR SOCKS OFF SERVICE CUSTOMER CEO by Kirk Kazanjian by Chuck Wall With so many choices available to them, today's customers are smarter and more Most companies still operate as if they control their customers. But, in today’s mar- demanding than ever before, putting repeat business at risk. In order to keep them ket, it’s really the other way around. Customer CEO confronts the new market reality coming back, you can't just give them good, or even great, customer service...you that customers choose which companies to do business with completely on their own have to knock their socks off! ©2007 (Random House) terms. This effectively inverts the power, control, and direction of decision-making; Available on CD. Catalog number 13655 (5 CDs 63 Min each) to survive in this new landscape, organizations must quickly adapt. Based on more than a decade of firsthand experience and over 100,000 customer interviews, Cus- MANAGEMENT tomer CEO provides every size company with a roadmap of fresh ideas and easy to DEVELOPING THE LEADERS AROUND YOU use tools, while exploring three-dozen companies that embrace the power of their by John C. Maxwell customers. By reading this book, every leader can transform their business into a Developing the Leaders Around You takes personal leadership one step further by Customer CEO company.©2013. Unabridged. showing you how to identify and train potential leaders and foster a productive team Available On Demand on the TRL Audiobooks app. spirit. ©2000 (Thomas Nelson Publishers) Available on CD. Catalog number 13057 (2 CDs 60 Min each) MANAGEMENT THE CUSTOMER RULES MANAGEMENT by Lee Cockerell DEVELOPING THE LEADER WITHIN YOU The former EVP of Walt Disney World shares indispensible Rules for serving cus- by John C. Maxwell tomers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cocker- In this John Maxwell classic, he shows readers how to develop the vision, value, ell knows that success in business - any business - depends upon winning and influence, and motivation required of successful leaders. ©2000 (Thomas Nelson keeping customers. As simple as they are profound, these principles have been Publishers) shown to work in companies as large as Disney and as small as a local coffee shop; Available on CD. Catalog number 13037(3 CDs 53 Min each) from businesses selling cutting-edge technologies like computer tablets to those sell- ing products as timeless as shoes and handbags; at corporations as long-standing as MANAGEMENT Ford Motors and those as nascent as a brand new start-up. And they have been DRIVE proven indispensible at all levels of a company, from managers responsible for hiring by Daniel H. Pink and training employees, setting policies and procedures, and shaping the company Forget everything you thought you knew about how to motivate people--at work, at culture to front line staff who deal directly with clients and customers school, at home. It's wrong. As Daniel H. Pink explains in his new and paradigm- Chock-full of universal advice, applicable online and off, The Customer Rules is the shattering book, the secret to high performance and satisfaction in today's world is essential handbook for service excellence everywhere.©2013 (Random House) the deeply human need to direct our own lives, to learn and create new things, and to Available On Demand on the TRL Audiobooks app. do better by ourselves and our world. Drawing on four decades of scientific research MANAGEMENT on human motivation, Pink exposes the mismatch between what science knows and CUSTOMER MANIA what business does - and how that affects every aspect of our lives. He demonstrates by Ken Blanchard that while the old-fashioned carrot-and-stick approach worked successfully in the Customer service is the single most pressing problem for business managers and peo- 20th century, it's precisely the wrong way to motivate people for today's challenges. ple in any service or sales operation, especially at the retail level. In fact, many Drive is bursting with big ideas-- the rare book that will change how you think and 2009 (Penguin Audio) experts believe that you build a business from the customer up. In Customer Mania!, transform how you live. © Ken Blanchard, one of America's biggest bestselling authors and inspiring business Available on CD. Catalog number 13302 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. leaders, writes of the key to customer service -- creating a people-oriented, perfor- mance-driven, customer-first organization. ©2004 (Simon & Schuster) MANAGEMENT Available on CD. Catalog number 13657(5 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. THE E MYTH MANAGER by Michael Gerber MANAGEMENT E-Myth managers are inspired, motivated, energized managers with more job satis- DEATH BY MEETING faction and security than they’ve ever had before. Now you can apply the secrets of by Patrick Lencioni successful entrepreneurs to your management position to gain much success and a Bestselling author Patrick Lencioni's three previous business fables have sold nearly renewed life. ©1997 (Nightingale-Conant) 350,000 copies. His latest takes on the most dreaded company activity...meetings-- CD-ROM Workbook available upon request. why we hate them, why we shouldn't, and how to make them great The thought of Available on CD. Catalog number 13542(6 CDs 6 Hours) meetings makes most business people miserable, but they're a critical and unavoid- able part of what we do. Lencioni shows how to turn meetings from painful and MANAGEMENT tedious to productive, compelling, and even energizing. The story follows an execu- EFFECTIVE COACHING tive who finds his job on the line and his future dependent on his ability to dramati- by Michael Angelo Caruso cally improve his disastrous meetings. An irreverent graduate student comes into the This program offers step-by-step strategies, ideas and solutions for developing and picture with fresh ideas and a new perspective to help the executive turn things implementing successful coaching techniques. Apply these remarkable techniques around. This engrossing and concise audiobook will help improve morale, effective- for coaching your team to success, and you’ll never return to the traditional manage- ness, and the bottom-line at the office.©2004 ment style again. ©2004 (Rockhurst University Continuing Education Center) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13038 (6 CDs 5 Hours)

12 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE EFFECTIVE EXECUTIVE EXCEEDING CUSTOMER EXPECTATIONS by Peter F. Drucker by Kirk Kazanjian What makes an effective executive? The measure of the executive, Peter F. Drucker In EXCEEDING CUSTOMER EXPECTATIONS, noted business author Kirk reminds us, is the ability to ''get the right things done.'' This usually involves doing Kazanjian reveals how your company can consistently outperform and outsmart the what other people have overlooked as well as avoiding what is unproductive. Intelli- competition by following a simple philosophy espoused by Enterprise founder Jack gence, imagination, and knowledge may all be wasted in an executive job without the Taylor: “Take care of your customers and employees first, and the profits will fol- acquired habits of mind that mold them into results. Drucker identifies five practices low.” Winning customer loyalty is like running a marathon—not a 100-yard dash. By essential to business effectiveness that can, and must, be learned: managing time, mastering this principle, Enterprise has earned not only record profits, but also contributions to the organization, mobilizing strength for best effect, setting the right received numerous awards for customer service and earned an enviable reputation as priorities, and knitting all of them together with effective decision making. ©2016 one of the world’s best companies to work for, won countless customer service Unabridged. (Harper Audio) awards, and enjoyed a nearly unbroken streak of record profits. ©2007 (Random Available on CD. Catalog number 13390 (5 CDs, 6 Hours) House) Available on CD. Catalog number 13681 (5 CDs 77 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. THE EFFORTLESS EXPERIENCE by Matthew Dixon, Nick Toman, and Rick Delisi MANAGEMENT Conventional wisdom holds that to increase loyalty, companies must “delight” cus- EXCEEDING CUSTOMER EXPECTATIONS tomers by exceeding service expectations. Some focus on dazzling them at the cost by Brad Worthley of neglecting to solve basic service problems - a big strategic mistake. The authors Businesses can no longer have the goal of meeting the customer’s expectations; the have concluded that loyalty has much more to do with how well a company delivers goal today must be to exceed them. Brad Worthley, an internationally acclaimed on its basic promises than on how dazzling its service experience might be. By expert, will provide you with the tools to Wow The customer and earn you a Nord- employing practical tactics- such as teaching reps not just to resolve customer issues, strom or Les Schwab Tire Center reputation. You will learn about how customers cre- but also to “forward resolve” common issues-companies will be better able to focus ate their perceptions of you, your employees and your business. You will walk away on delivering a nearly effortless experience. That will lead directly to the improve- with actionable information with which to make changes the very same day. ments in customer loyalty they had been aiming for all along. ©2013 Unabridged. Unabridged. ©2008 (Random House Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13383 (6 CDs, 6.5 Hours) Available On Demand on the TRL Audiobooks app. MANAGEMENT EXTRAORDINARY LEADERS MANAGEMENT EMPOWERMENT by Chris Widener The Extraordinary Leaders Seminar will turn your leadership potential into leader- by John Tschohl ship performance! In this powerful series of audio recordings from one of the world's Learn how to make on-the-spot decisions with confidence. Discover how permission top leadership voices you will develop the character traits and skills of leaders, dis- to perform and please customers will give you the keys to the Kingdom of Empower- cover the ways to multiply leaders in your organization, debunk common leadership ment so you and your organization can rise to greater levels of success. ©2008 myths, correct some of your own leadership mistakes and more in this 8 hour pro- Unabridged. (Tantor) gram! Unabridged. ©2000 Available on CD. Catalog number 13684l (1 CD 65 Min) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT EMPOWERMENT TAKES MORE THAN A MINUTE CD13012 EXTREME TEAMS by Ken Blanchard by Robert Bruce Shaw Empowerment Takes More Than a Minute is a step-by-step guide through one man- W Managers want great teams, but most build them around decades-old ideas and prac- ager's struggle to discover the three essential keys to empowerment. By following the E tices made popular by companies that have lost their edge. Extreme Teams looks at manager's odyssey to the Land of Empowerment, listeners discover that they can take N the new generation of teams driving growth in today's most innovative firms. They the same journey, which, like any heroic journey, is filled with paradox, challenge, do this by tossing conventional wisdom and doing things differently. The book takes and fitful stops and starts. Abridged ©2001 you inside these bold companies and examines the teamwork experiments powering Available On Demand on the TRL Audiobooks app. their results, including how: Pixar's teams use rapid-cycle feedback and no-holds MANAGEMENT debate to transform initially flawed films into billion-dollar hits, A culture of radical ETHICS “freedom and responsibility” helps Netflix execute on the next big thing and trans- form its industry, Whole Food's super-autonomous teams embrace tough metrics and by Benedict de Spinoza friendly competition to drive performance. Zappos embraces the weirdness and fun Spinoza follows a logical step-by-step format consisting of definitions, axioms, prop- that sustains its success. Times change, and so must teams. Designing and managing ositions, proofs, and corollaries to create a comprehensive inquiry into the truth about high-performance teams requires upgrading outdated beliefs and behaviors, and cre- God, nature, and humans' place within the universe. From these broad metaphysical ating in your company the level of intensity and collaboration needed to face down themes, Spinoza derives what he considered to be the highest principles of religion any challenge. Brilliance Audio. Unabridged ©2017 and society and lays out an ethical system in which reason is the supreme value. A Available on CD. Catalog number 13394 (6 CDs 7 hours) seminal contribution to 17th-century rationalism, Spinoza's “Ethics” refutes the dual- ism of René Descartes and provides a bridge between religion and modern-day psy- MANAGEMENT chology. Unabridged ©2014 EXECUTIVE CHARISMA Available On Demand on the TRL Audiobooks app. by D.A. Benton MANAGEMENT Bestselling author and world-renowned executive development coach demonstrates EVERY MOVE MUST HAVE A PURPOSE that charismatic executives are not just born, they are made - and she introduces a proven program for transforming yourself from a competent manager into a true by Bruce Pandolfini leader. ©2003 (McGraw-Hill Audio) Fluid and elegant, yet rigorous and rule-bound, chess is a game that seduces, con- Available on CD. Catalog number 13094(4 CDs 60 Min each) founds, and hooks. Now, world-renowned chess master and Fortune 500 business consultant Bruce Pandolfini shows readers how chess principles can be simply and MANAGEMENT logically applied to any business or life situation. No specific chess knowledge is needed, but after reading Every Move Must Have a Purpose, you will share with the THE FIFTH DISCIPLINE most astute chess players the secret to thinking on your feet. ©2003 (Listen & Live by Peter M. Senge Audio) Mastery of Senge’s five disciplines enables managers to overcome their obstacles to Available on CD. Catalog number 13412 (2 CDs 60 Min each) growth and creates brave new futures for them and their companies. The five disci- Available On Demand on the TRL Audiobooks app. plines are drawn from science, spiritual wisdom, psychology, the cutting edge of management thought, and Senge’s own work with top corporations that employ his MANAGEMENT methods. ©1994 (Random House) CD13417 THE EVERYTHING LEADERSHIP BOOK Available on CD. Catalog number 13092 (4 CDs 4 Hours, 17 Min.) by Eric Yaverbaum Your mission: Create a vision and turn it into reality. Your challenge: Compel any MANAGEMENT group of people to help you achieve success. Your solution: The Everything Leader- THE FIRST 90 DAYS ship Book, 2nd Edition has the tips and techniques you need to change your manage- by Michael Watkins ment style into true leadership. This valuable resource includes practical advice on In THE FIRST 90 DAYS, Watkins offers a practical, proven-effective guide for any- leadership techniques, as well as guidance on what separates the leaders from the fol- one moving into a new professional role. Whatever the stage of the listeners career, lowers. Learn how to exude self-confidence, become a role model, and make a differ- whether starting a new position or just adding additional responsibilities, these tech- ence at work and in your community. Whether you’re climbing the ladder of success niques can insure that this critical transition period proceeds quickly, smoothly and or have already made it to the top, this indispensable guide helps you focus on your effectively. ©2006 (Hachette Audio) strengths and goals so you can take the reins with confidence! Unabridged.©2001 Available on CD. Catalog number 13166(5 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 13 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE FIRST TIME MANAGER FORGET A MENTOR, FIND A SPONSOR by Lorin B. Belker, and Gary S. Topchik by Sylvia Ann Hewlett Since its original publication, The First-Time Manager has helped many thousands of Who's pulling for you? Who's got your back? Who's putting your hat in the ring? rookie managers handle their new responsibilities...and now it can help you! Clear Odds are this person is not a mentor but a sponsor. Mentors can build your self- and concise, this audiobook covers all the fundamentals the listener needs for suc- esteem and provide a sounding board-but they're not your ticket to the top. If you're cess, with indispensable advice on topics including hiring and firing, leadership, interested in fast-tracking your career, what you need is a sponsor-a senior-level motivation, and managing time and stress. In addition, the completely updated fifth champion who believes in your potential and is willing to advocate for you as you edition shows him how to build trust and confidence, be an active listener, manage a pursue that next raise or promotion. In this powerful yet practical audiobook, econ- diverse group of individuals, conduct performance appraisals, and address many omist and thought leader Sylvia Ann Hewlett-author of ten critically acclaimed other challenges that come with the manager's job. ©2005 (Hachette Audio) books, including the groundbreaking "Off-Ramps and On-Ramps"-shows why spon- Available on CD. Catalog number 13280 (6 CDs 70 Min each) sors are your proven link to success. Mixing solid data with vivid real-life narratives, Available On Demand on the TRL Audiobooks app. Hewlett reveals the "two-way street" that makes sponsorship such a strong and mutu- ally beneficial alliance and helps you chart your course toward your greatest goals. MANAGEMENT Whether you're looking to lead a company or drive a community campaign, "Forget a FIRST, BREAK ALL THE RULES Mentor, Find a Sponsor" will help you forge the relationships that truly have the by Marcus Buckingham and Curt Coffman power to deliver you to your destination.. Marcus Buckingham and Curt Coffman of the Gallup Organization present the Available On Demand on the TRL Audiobooks app. remarkable findings of their massive in depth study of great managers. They explain how the best managers select an employee for talent rather than for skills or experi- MANAGEMENT ence; how they set expectations; how they motivate people by building on each per- FROM GOOD TO GREAT son’s unique strengths; and, finally, how great managers find the right fit for each person, not the next rung on the ladder. First, Break All The Rules provides vital per- by Patricia Fripp formance and career lessons for managers at every level! ©1999 (Simon & Schuster) From Good to Great: 10 Little Known Techniques to Transform Your Speech. Do Available on CD. Catalog number 13025 (3 CDs 60 Min each) you want to learn advanced presentation skills? Can you benefit from learning the latest presentation tips? Do you dream of becoming a professional public speaker or MANAGEMENT professional motivational speaker? Can you benefit from listening to presentation FISH! coaching? Award-winning speaker and in-demand speech coach Patricia is in fine form in this 90 minute action-packed session before 150 professional speakers. You by Stephen C. Lundin, Ph.D., Harry Paul, & John Christensen will hear her best advice after 25 years of studying how to have impact on the plat- In this engrossing parable, a fictional manager is responsible for turning a chronically form. You benefit from listening in on the mini-coaching sessions. Speaking Strate- unenthusiastic and unhelpful department into an effective team. By applying inge- gies that will take your Speech from Simple to Scintillatingly Superb. Unabridged. niously simple lessons learned from the actual Pike Place fishmongers, our manager ©2008 discovers how to energize those who report to her and effect an astonishing transfor- Available On Demand on the TRL Audiobooks app. mation in her workplace. ©2001 (Random House) Available on CD. Catalog number 13666 (2 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT FURTHER UP THE ORGANIZATION MANAGEMENT by Robert Townsend THE FIVE DYSFUNCTIONS OF A TEAM The man who got AVIS to “try harder” is back. Here’s advice on solving the corpo- by Patrick Lencioni rate leadership gap. ©1984 (Listen USA) Offers a leadership fable that is as enthralling and instructive as Lencioni's first two Available on CD. Catalog number 13136 (1 CD 60 Min) best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Available On Demand on the TRL Audiobooks app. Extraordinary Executive. He reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. ©2002 (Random House) MANAGEMENT Available on CD. Catalog number 13267 (3 CDs 75 Min each) GENERATIONS AT WORK Available On Demand on the TRL Audiobooks app. by Ron Zemke MANAGEMENT This all-new edition of the seminal book on navigating the multigenerational work- place takes a fresh look at a growing challenge, now exacerbated by the youngest FIVE KEYS TO HIGH PERFORMANCE employees. With their micromanaged childhoods and tech addictions, Gen Yes by Michael Gelb require constant feedback-frustrating for the Me Generation that can't let go of the The ability to learn is life's most important skill. Now, Michael Gelb, a pioneer in the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you fields of creative thinking, accelerated learning, and innovative leadership, and the lead this motley group with their often incompatible work ethics, values, and styles? world's leading authority on the application of genius thinking to personal and orga- “Generations at Work” lays bare the causes of conflict, and offers practical guidelines nizational development, teaches you the five keys to high performance: Activate for managing the differences, including: in-depth interviews with members of each Your Brain's Success Mechanism, Transform Your Attitude about Mistakes and Fail- generation; best practices from companies bridging the generation gap; specific tips ure, Play! Your Genius Birthright, Cultivate Relaxed Concentration.This dynamic, for each generation on how to handle the others; and, a field guide for mentoring interactive and inspiring program will guide you to improve your learning ability as GenerationY. For anyone struggling to manage a workforce with different ways of you age, embrace change, and discover resilience in the face of adversity as you learn working, communicating, and thinking, “Generations at Work” is the answer. how to juggle! Unabridged ©2010 Unabridged ©2013 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

MANAGEMENT MANAGEMENT THE FIVE TEMPTATIONS OF A CEO GET RID OF THE PERFORMANCE REVIEW by Patrick Lencioni by Samuel A. Culbert In this stunning business fiction debut, Patrick Lencioni delivers a powerful wake-up The performance review. It is one of the most insidious, most damaging, and yet most call to all of us who dare to lead.Young, ambitious, and overwhelmed Andrew ubiquitous of corporate activities. We all hate it. And yet nobody does anything about O'Brien personifies a part of every leader as he wanders in search of the elusive silver it. Until now... Straight-talking Sam Culbert, management guru and UCLA professor, bullet that will propel him to success. He happens upon an unlikely guide who distills minces no words as he puts managers on notice that -- with the performance review the seemingly infinite list of leadership perils into the five temptations of a CEO. In as their weapon of choice -- they have built a corporate culture based on intimidation an intense and often combative exchange, the two debate fundamental issues faced and fear. Teaming up with Wall Street Journal Senior Editor Lawrence Rout, he by all leaders-issues involving personal integrity and effectiveness in the ongoing shows us why performance reviews are bogus and how they undermine both creativ- struggle for success. While some of these topics have been bandied about in the lead- ity and productivity. Unabridged ©2010 (Hachette Audio) ership literature for years, here they actually begin to make sense.©1998 (AudioRe- naissance) Available on CD. Catalog number 13312 (6 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13266 (2 CDs 90 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT GETTING NAKED THE FOUR DISCIPLINES OF EXECUTION by Patrick Lencioni by Stephen R. Covey and Chris McChesney Getting Naked tells the remarkable story of a management consultant who is trying Executing strategic goals is the greatest challenge in business today. Aligning the desperately to merge two firms with very different approaches to serving clients. One organization’s work teams with your most important objectives is a never-ending bat- relies on vulnerability and complete transparency; the other focuses on proving its tle. In addition, keeping teams engaged and focused on the top goals is critical. Imag- competence and protecting its reputation for intellectual prowess. In the process of ine an organization where every team—from the senior leadership to the front line— managing the merger, the consultant is forced to learn life-changing lessons that is focused on the most important priorities and committed to achieving the Wildly prove to be as relevant as they are painful. ©2010 (Random House) Important Goals. ©2007 (Franklin Covey) Available on CD. Catalog number 13318 (4 CDs 65 Min each) Available on CD. Catalog number 13180 (1 CD 60 Min) Available On Demand on the TRL Audiobooks app.

14 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT GO TEAM! GREAT LEADERS GROW by Ken Blanchard, Alan Randolph, Peter Grazier by Ken Blanchard, and Mark Miller Through discussions, case examples, and questions to consider, you and your team- Great Leaders Grow shows leaders and aspiring leaders precisely which areas to mates will learn how to share information to build high levels of trust and responsi- focus on so they can remain effective throughout their lives. Whether you’re a CEO bility, set clear boundaries to create the freedom for team members to act responsibly, or an entry-level employee, you’ll be inspired to reflect on your own life and to and develop self-managing skills to make good team decisions. With Go Team! as a design your own unique long-term growth plan, leading to not only continuing pro- guide, you'll find that working in a team can be fun, satisfying, and highly produc- fessional success but personal fulfillment as well. ©2011 Unabridged (HighBrigdge) tive. ©2008 Unabridged. (Hachette Audio) Available on CD. Catalog number 13373 Available on CD. Catalog number 13349 (3 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT GUNG HO! GO WILD by Ken Blanchard, Sheldon Bowles Turn on the people in any organization to increase productivity and profits, by foster- Produced amidst the rainforests of Costa Rica, this interactive audio CD program is ing excellent morale in the workplace. ©1997 (Random House) upbeat, fresh, and loaded with natural humor that will keep your interest and provide Available on CD. Catalog number 13122(2 CDs 45 Min each) anyone and everyone with the formula to achieve personal and professional goals! ©2006 (CareerTrack) MANAGEMENT Available on CD. Catalog number 13100(4 CDs 55 Min each) THE HEART OF CHANGE by John P. Kotter, and Dan S. Cohen MANAGEMENT Compelling and instructive real-life stories about people and companies making GOOD LEADERS ASK GREAT QUESTIONS change happen. ©2002 (Macmillan Audio) by John C. Maxwell Available on CD. Catalog number 13261 (5 CDs 60 Min each) John Maxwell, America's #1 leadership authority, has mastered the art of asking Available On Demand on the TRL Audiobooks app. questions, using them to learn and grow, connect with people, challenge himself, MANAGEMENT improve his team, and develop better ideas. Questions have literally changed Max- well's life. In GOOD LEADERS ASK GREAT QUESTIONS, he shows how they HELP THEM GROW OR WATCH THEM GO can change yours, teaching why questions are so important, what questions you by Beverly Kaye should ask yourself as a leader, and what questions you should be asking your team. Study after study confirms that career development is the single most powerful tool Maxwell also opened the floodgates and invited people from around the world to ask managers have for driving retention, engagement, productivity, and results. Never- him any leadership question. He answers seventy of them--the best of the best-- theless, it’s frequently back-burnered. When asked why, managers say the number including . . . What are the top skills required to lead people through difficult times? one reason is that they just don’t have time—for the meetings, the forms, the admin- How do I get started in leadership? How do I motivate an unmotivated person?How istrative hoops. But there’s a better way. Unabridged ©2012 can I succeed working under poor leadership? When is the right time for a successful Available On Demand on the TRL Audiobooks app. leader to move on to a new position?How do you move people into your inner circle? No matter whether you are a seasoned leader at the top of your game or a newcomer MANAGEMENT wanting to take the first steps into leadership, this book will change the way you look HIGH FIVE! at questions and improve your leadership life. < by Ken Blanchard, and Sheldon Bowles Available On Demand on the TRL Audiobooks app. Through the story of Alan Foster, High Five! offers a timeless parable with cutting edge information as to why teams are important and what individuals and organiza- MANAGEMENT tions can do to build successful teams. Wrapped in a delightful and charming story, GOOD TO GREAT High Five! delivers a powerful message on team building and why ten simple words, “None of us is as smart as all of us” can work for any organization. by Jim Collins Unabridged. ©2001 (HarperCollins Publishers, Inc.) Jim Collins is the co-author of the defining management book Built To Last, which Available on CD. Catalog number 13113 (3 CDs 70 Min each) was a national best-seller. Over the last 5 years, Jim and his research team have ana- lyzed the histories of 28 companies, discovering why some companies make the leap MANAGEMENT and others don’t. This program shows what makes a company go from good to great! HIGH-TECH, HIGH-TOUCH CUSTOMER SERVICE ©2001 (Simon & Schuster) by Micah Solomon Available on CD. Catalog number 13032(5 CDs 70 Min each) In an age of social media, smartphones, self-service, and six-second attention spans, Available On Demand on the TRL Audiobooks app. High-Tech, High-Touch Customer Service throws your business a lifeline. Today's customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, MANAGEMENT and socially engaged, their expectations are tougher than ever for a business to keep GOOD TO GREAT AND THE SOCIAL SECTOR up with. They are empowered like never before and expect businesses to respect that by Jim Collins sense of empowerment--lashing out at those that don't. Old-fashioned customer ser- Building upon the concepts introduced in “Good to Great,” Jim Collins answers the vice, fully retooled for today's blistering pace and digitally connected reality, is what most commonly asked questions raised by his readers in the social sectors. Using you need to build the kind loyal customer base that allows you to survive--and thrive. information gathered from interviews with over 100 social sector leaders, Jim Collins And High-Tech, High-Touch Customer Service spells out surefire strategies for suc- shows that his “Level 5 Leader” and other good-to-great principles can help social cess in a clear, entertaining, and practical way. High-Tech, High-Touch Customer sector organizations make the leap to greatness. ©2005 (Harper Audio) Service reveals inside secrets of wildly successful customer service initiatives, from Available on CD. Catalog number 13007 (2 CDs 90 Min each) Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide- MANAGEMENT -online and off. Unabridged ©2012 GREAT BY CHOICE Available On Demand on the TRL Audiobooks app. by Jim Collins and Morten Hansen MANAGEMENT Ten years after the worldwide bestseller Good to Great, Jim Collins returns with CD13013 HOW DID THAT HAPPEN? another groundbreaking work, this time to ask: Why do some companies thrive in uncertainty, even chaos, and others do not? Based on nine years of research, but- by Roger Connors tressed by rigorous analysis and infused with engaging stories, Collins and his col- The authors of the bestsellers The Oz Principle and Journey to the Emerald City pres- league, Morten Hansen, enumerate the principles for building a truly great enterprise ent the third book in their accountability trilogy, in which they clearly explain how to in unpredictable, tumultuous, and fast-moving times. This book is classic Collins: hold others accountable for results utilizing their patented model of communicating contrarian, data-driven, and uplifting. He and Hansen show convincingly that, even expectations, along with a number of other practical tools that are easily remembered in a chaotic and uncertain world, greatness happens by choice, not chance. ©2004 and applied. Unabridged.©2011 Unabridged. (Harper Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13000 (8 CDs 65 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. HOW THE MIGHTY FALL MANAGEMENT by Jim Collins GREAT LEADERS AND INTELLIGENT FOLLOWERS Decline can be avoided. Decline can be detected. Decline can be reversed. Amidst the desolate landscape of fallen great companies, Jim Collins began to won- by Bob Proctor der: How do the mighty fall? Can decline be detected early and avoided? How far can Learn how to become the leader of your life as well as others by understanding the a company fall before the path toward doom becomes inevitable and unshakable? very core of a great leader. What are the features of a great leader? Why is it that all How can companies reverse course? In How the Mighty Fall, Collins confronts these great leaders started as followers? What actually makes up a great follower? Learn questions, offering leaders the well-founded hope that they can learn how to stave off how to grow and mature exponentially in your own life as you learn to switch decline and, if they find themselves falling, reverse their course. Unabridged ©2009 between the roles of great leadership and great following.Unabridged. ©2006 (Harper Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13322 (4 CDs 70 Min each)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 15 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT HOW TO BE A FIERCE COMPETITOR HOW TO “LEAD” INSTEAD OF “MANAGE” by Jeffrey J. Fox EMPLOYEES Economic downturns separate winning companies from the struggling. And as best- by Brad Worthley selling author Jeffrey J. Fox shows, tough times also give solid companies, strong There are very few great leaders in this world because we train people to be man- managers, and potential rainmakers the opportunity to seize market share. ager?. Managing is about process and leading is about people, so this session can How to Be a Fierce Competitor is the definitive “how-to” guide for understanding help people make the transition to a leader. Brad Worthley, an internationally how to spot opportunity and then capitalize on it. This practical resource for business acclaimed expert, will provide suggestions on how we can change our behavior just leaders and managers shows exactly how the savvy few who rise to the top stay slightly, in order to impact the people we lead. Learn the skills that people like Jack focused and alert; gain new market share; hire good, recently fired talent; increase Welch and Lee Iacocca used to be successful in their roles as leaders throughout their investments into customer service; speed innovation; train all customer-facing peo- careers. This session is targeted to anyone who supervises people. Some of the topics ple; make acquisitions; get rid of underperformers; build brand names; pay for mea- covered will include: Your Time Managing Your Priorities Managing Your Behavior surable performance; and lots more. (Unabridged) ©2009 (Brilliance Audio) Managing Your Emotions Authenticity Differences Between Managers and Leaders. Available on CD. Catalog number 13321 (3 CDs 75 Min each) Unabridged. ©2006 Available On Demand on the TRL Audiobooks app. MANAGEMENT HOW TO BECOME A GREAT BOSS MANAGEMENT by Jeffrey J. Fox HOW TO MANAGE PROJECTS, PRIORITIES & Fox gives advice on how to become, and remain, a great boss. Fox's advice is delivered DEADLINES in snappy, to the point chapters that zero in on his creative advice.©2002 (Hyperion) by Greg Kirsch Available on CD. Catalog number 13278 (2 CDs 65 Min each) This program will teach you how to create a winning game plan and set realistic, yet challenging goals. You’ll also discover how to deal with people who want to derail MANAGEMENT important projects, throw priorities out of whack or delay deadlines. ©2000 HOW TO DELEGATE (National Press Publications) by Dr. Alec Mackenzie Workbook available upon request. Dr. Mackenzie, author of “The Time Trap” discusses how to do less and control Available on CD. Catalog number 13089 (6 CDs 55 Min each) more, the role of confidence, tips from successful executives and training people to deliver. ©1982 (Listen & Learn) MANAGEMENT Available on CD. Catalog number 13197 (1 CD 39 Min) HOW TO MANAGE YOUR BOSS Available On Demand on the TRL Audiobooks app. Management is a two-way street. Learning to manage your boss will not only put you in the drivers seat it can also attract the attention of bigger bosses and pave the way MANAGEMENT for a move up the ladder. ©2005 (National Seminars) HOW TO EXCEED CUSTOMER EXPECTATIONS Available on CD. Catalog number 13263 (1 CD 70 Min) by Brad Worthley Businesses can no longer have the goal of meeting the customer’s expectations; the MANAGEMENT goal today must be to exceed them. Brad Worthley, an internationally acclaimed HOW TO MOTIVATE PEOPLE expert, will provide you with the tools to Wow The customer and earn you a Nord- by Dr. David W. Merrill & Roger H. Reid strom or Les Schwab Tire Center reputation. You will learn about how customers cre- What gets in the way of motivation, capitalize on style, responsiveness, feedback, ate their perceptions of you, your employees and your business. You will walk away and providing the right climate. ©1983 (Listen & Learn) with actionable information with which to make changes the very same day. Unabridged. ©2006 Available on CD. Catalog number 13304 (1 CD 45 Min) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT HOW TO SET PRIORITIES It’s easy to improve your life... by Dr. Alec Mackenzie with ideas from audio programs. The author of “The Time Trap” reviews establishing goals and objectives, how to pace yourself, getting better results, and proven time savers. ©1983 (Listen & Learn) Available on CD. Catalog number 13244 (1 CD 51 Min) Available On Demand on the TRL Audiobooks app. MANAGEMENT HOW TO EXCEL AS A TEAM LEADER MANAGEMENT by SkillPath HOW TO STAND OUT AS A MANAGER OR As the leader of your team, you’re under a spotlight – and a microscope! Others take SUPERVISOR their cues from you, and their levels of performance can rise or fall based on what by Skillpath you say and what you do. Learn how to master the kinds of team leadership skills that People who know how to use their time get things done. People who know how to will produce consistency in your team’s efforts and satisfaction. ©2007 (SkillPath) use their resources make things happen. These are people most sought after to Available on CD. Catalog number 13003 (2 CDs 75 Min each) advance into supervision and management. They take it upon themselves to make themselves as valuable as they can be. These two audio presentations pinpoint the MANAGEMENT strategies and tactics you can use to become more productive on your own and in HOW TO GET TO YOUR GOALS meetings. They will help you stand out as someone who is in control and in charge. by SkillPath Publications ©2007 Unabridged. (Skillpath Publications) Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge Available on CD. Catalog number 13379 (2CDs 2 hours) and skill in five key areas that can power your management growth: delegating, goal setting, meeting effectiveness, personal productivity and negotiating. ©2007 (Skill MANAGEMENT path Publication) HOW TO STOP PEOPLE FROM RUINING YOUR TEAM Available on CD. Catalog number 13286 (5 CDs 70 Min each) by SkillPath Publications Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge MANAGEMENT and skill in five key areas that can power your management growth: quality, HOW TO KEEP PEOPLE ON THE RIGHT TRACK employee relationships, conflict, motivation and team effectiveness. ©2007 (Skill by SkillPath Publications path Publication) Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge Available on CD. Catalog number 13285 (5 CDs 70 Min each) and skill in five key areas that can power your management growth: counseling, hir- ing and firing, performance appraisal, discipline, absenteeism prevention. ©2007 MANAGEMENT (Skill path Publication) HOW TO SUPERVISE AND PRODUCE REAL RESULTS Available on CD. Catalog number 13287(5 CDs 70 Min each) by SkillPath Sharpen your skills along with human resource and management expert Adrian Ulsh MANAGEMENT as he guides you step by step through what it takes to be truly effective at supervising HOW TO KEEP YOUR COOL WHEN IT’S HOT AT WORK and managing in today’s workplace. These carefully designed tactics will help you by SkillPath Publications produce the results you want through your people every time. Adrian describes and Give yourself an advantage with a unique five-CD audio set. You’ll gain knowledge discusses his practical “how-to” concepts, and then you follow up with the Perfor- and skill in five key areas that can power your management growth: customer satis- mance Action Plans, so that you completely understand how to apply the principles faction, negativity restraint, diversity, assertive communication and anger control. he reveals. ©2007 (Skillpath) ©2007 (Skill path Publication) CD Workbook required. Available on CD. Catalog number 13288 (5 CDs 70 Min each) Available on CD. Catalog number 13150 (6 CDs 6 Hours, 45 Min.)

16 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT HUG YOUR PEOPLE THE INTUITIVE MANAGER by Jack Mitchell by Roy Rowan In Hug Your Customers, Jack Mitchell showed business readers how to keep their Time, Life, Fortune journalist relates surprising results based on decision making customers happy--and their profits booming. In Hug Your People, he elaborates on practices of top CEO’s and how “Management By Intuition” really pays off. ©1986 his big secret: hiring, motivating and keeping your biggest asset, great employees! (Listen USA) “Giving great personalized customer service has always been the foremost goal in Available on CD. Catalog number 13342 (1 CD 40 Min) my family, but one thing we never lose sight of is that you can't possibly deliver great Available On Demand on the TRL Audiobooks app. service if you don't treat your own associates right.” So says Jack Mitchell, CEO of his family's astoundingly successful chain of clothing stores. In Hug Your People, he MANAGEMENT shares his secrets for creating happy employees, secrets as simple as they are revolu- THE INVISIBLE EMPLOYEE tionary. Unabridged. ©2008 (Tantor) by Adrian Gostick & Chester Elton Available on CD. Catalog number 13306 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. A business fable packed with hard-won wisdom, The Invisible Employee follows a group of people who live and work together on a mysterious island. Managers learn how to combat one of the most common negative attitudes in business - that smart MANAGEMENT employees keep their heads down and never do more than is asked. The Invisible IN SEARCH OF EXCELLENCE Employee shows you how to bring out the hidden potential in your team and your business. ©2006 (Tantor) by Thomas J. Peters Available on CD. Catalog number 13159 (3 CDs 75 Min each) Lessons from America’s best-run companies. Thomas J. Peters, coauthor of “In Available On Demand on the TRL Audiobooks app. Search of Excellence” discusses what is excellence? Which are America’s excellent companies? Their 8 basic practices and breaking old habits. 1983 (Listen & Learn) © MANAGEMENT Available on CD. Catalog number 13218(1 CD 52 Min) Available On Demand on the TRL Audiobooks app. IT’S NOT ABOUT THE COFFEE by Howard Behar Howard Behar is one of three top executives who have helped shape one of the most MANAGEMENT recognized companies in the world: Starbucks. A widely acclaimed leader, Behar, THE INNOVATOR’S DNA with his signature energy, smarts, high expectations, and belief in people, has become by Jeff Dyer, Hal Gregersen, and Clayton M. Christensen a symbol of the soul and candor of the Starbucks culture. In It's Not about the Coffee, You can be as innovative and impactful — if you can change your behaviors to Behar outlines his simple yet effective approach to success: focus on people over improve your creative impact. In The Innovator’s DNA, authors Jeff Dyer, Hal profits. Unabridged. ©2007 Gregersen, and bestselling author Clayton M. Christensen (The Innovator’s Available On Demand on the TRL Audiobooks app. Dilemma, The Innovator’s Solution) build on what we know about disruptive innova- tion to show how individuals can develop the skills necessary to move progressively MANAGEMENT from idea to impact. By identifying behaviors of the world’s best innovators — from IT’S OUR SHIP leaders at Amazon and Apple to those at Google, Skype, and Virgin Group — the by Captain D. Michael Abrashoff authors outline five discovery skills that distinguish innovative entrepreneurs and In IT'S YOUR SHIP, published in 2002, Abrashoff recounted his extraordinary experi- executives from ordinary managers: Associating, Questioning, Observing, Network- ences on Benfold, and that has become a classic best-seller. Now, in his newest book ing, and Experimenting. Once you master these competencies, the authors explain IT'S OUR SHIP, the captain focuses on leadership, motivational, and management how you can generate ideas, collaborate with colleagues to implement them, and insights and tips that he has learned – both from his time onboard Benfold as well as his build innovation skills throughout your organization to sharpen its competitive edge. years addressing business and corporate audiences. ©2008 (Hachette Audio) That innovation advantage can translate into a premium in your company’s stock Available on CD. Catalog number 13333(3 CDs 65 Min each) price — an innovation premium — that is possible only by building the code for innovation right into your organization’s people, processes, and guiding philoso- MANAGEMENT phies. Practical and provocative, The Innovator’s DNA is an essential resource for IT’S YOUR SHIP individuals and teams who want to strengthen their innovative prowess. ©2012 Unabridged. (Brilliance Audio) by Captain D. Michael Abrashoff Available on CD. Catalog number 13376(7 CDs 75 Min each) Other than the sobering fact that real lives are regularly at stake, running a navy ship is a lot like running a business: leaders of both must get the most out of their crews to operate at peak efficiency and complete the tasks at hand. As commander of the MANAGEMENT highly acclaimed USS Benfold, Captain D. Michael Abrashoff irrefutably demon- INSPIRE! WHAT GREAT LEADERS DO strated how progressive management can succeed at sea; in It's Your Ship, he trans- lates his methods into an approach that can also be applied by land-bound captains of by Lance Secretan commerce and industry. ©2006 (Time Warner Audiobooks) We all yearn to be inspired. Yet today, many people are drifting in organizations, Available on CD. Catalog number 13161(3 CDs 75 Min each) teams and families that operate from a place of fear. Within the hearts of people Available On Demand on the TRL Audiobooks app. everywhere, there is a yearning for something different. We are looking inward and outward, and we are asking questions. Some of the answers are timeless - the world’s greatest leaders have known them all along. In this inspiring CD, Lance Secretan MANAGEMENT identifies the seven essentials of authentic, truthful leadership that lead to extraordi- KEEPING CLOSE TO YOUR CUSTOMER nary personal and professional effectiveness. ©2004 (The Secretan Center) by Robert H. Waterman, Jr., co author of “In Search of Excellence.” Available on CD. Catalog number 13415 (1 CD 62 Min) Why the excellent companies have the advantage. Being fanatical about service, quality and reliability. Listening and acting after the sale. The practice of Nichen- manship. Letting the customer develop your new products. ©1985 (Listen USA) MANAGEMENT Available on CD. Catalog number 13246 (1 CD 55 Min) INTELLIGENT LEADERSHIP Available On Demand on the TRL Audiobooks app. by John Mattone In today's business environment, leaders at all levels are facing enormous challenges MANAGEMENT when it comes to achieving and sustaining breakthrough operating results. Globaliza- THE KEYS TO EMPOWERED LEADERSHIP tion, economic change, more stringent regulation, and tougher governance make real- by Mark Bowser izing shareholder value increasingly difficult. Intelligent Leadership> is written for What is the difference between successful organizations and ones that fail? What is leaders who want to become more effective, strategic, operationally focused, and bal- the difference between the super achievers and the middle of the pack? The differ- anced. It is for leaders who are striving to take control of their destiny and become ence is one word: LEADERSHIP. In Mark Bowser program The Keys to Empowered the best they can be. In this groundbreaking audiobook, leadership coach John Mat- Leadership, you will learn how to implement this difference maker into your life in tone-recently named to the “guru radar” by the prestigious Thinkers50-taps into his order to reach extraordinary results. Unabridged.©2008 years of experience working with high-achieving professionals to give listeners a Available On Demand on the TRL Audiobooks app. roadmap for developing and mastering their executive maturity. Supplying three unique tools-the Wheel of Leadership Success, Map of Leadership Maturity, and the Leadership Enneagram-the audiobook helps listeners calibrate their abilities so they MANAGEMENT can simultaneously focus on their strengths and address their weaknesses. The goal is KNOW-HOW to improve key tactical competencies (such as critical and strategic thinking, deci- by Ram Charan sion-making, talent and team leadership, and communication) and integrate them For well over four decades, Ram Charan has been learning in the most visceral way with equally important inner traits like values, character, and beliefs in order to the underlying reasons why leaders succeed and fail. As one of the most influential achieve their leadership potential. Featuring best practices, authoritative research, advisers to top management teams of leading companies around the world, he has practical assessments, and enlightening examples of both good and bad leadership, had a front-row seat to observe the cause and effect of leadership practices and listeners are equipped with the knowledge, skills, and passion they need to become behaviors. ©2007 (Random House) the leaders they were meant to be. Unabridged ©2013 Available on CD. Catalog number 13182(8 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 17 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT LEAD LIKE IKE LEADERSHIP 101 by Geoff Loftus by John C. Maxwell Who was the greatest CEO of the 20th century? A persuasive case can be made for Drawing from John Maxwell's bestsellers Developing the Leader Within You, The 21 General Dwight D. “Ike” Eisenhower, who undertook history’s most harrowing exec- Indispensable Qualities of a Leader, and Becoming a Person of Influence, Leadership utive assignment: Operation Overlord, the Allied invasion of Nazi-occupied Europe 101 explores the timeless principles that have become Dr. Maxwell's trademark style. on June 6, 1944. In Lead Like Ike, business journalist and communications guru In a concise, straightforward style, Maxwell focuses on essential and time-tested Geoff Loftus weaves a fly-on-the-wall narrative from Ike’s perspective as supreme qualities necessary for true leadership -- influence, integrity, attitude, vision, prob- allied commander overseeing the Normandy invasion. (Unabridged) ©2010 (Oasis) lem-solving, and self-discipline -- and guides readers through practical steps to Available on CD. Catalog number 13340 (8 CDs 70 Min each) develop true leadership in their lives and the lives of others.Unabridged ©2009 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

MANAGEMENT MANAGEMENT LEAD LIKE JESUS LEADERSHIP AND SELF-DECEPTION by The Arbinger Institute by Ken Blanchard, Bill Hybels, and Rick Warren Through an entertaining and highly instructive story, this shows what self-deception In this exclusive audiobook, three of today's top experts in Christian leadership share is, how people get trapped in it, how it undermines relationships and organizational insights from the life of Jesus. © 2004 (Oasis Audio) achievement, and -most importantly- the surprising way to solve it. ©2004 (The Available on CD. Catalog number 13011(4 CDs 90 Min each) Audio Partners) Available on CD. Catalog number 13177(4 CDs 70 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. THE LEADER IN YOU MANAGEMENT by Stuart R. Levine, and Michael A. Crom(Dale Carnegie and Associates) THE LEADERSHIP CHALLENGE Built on the fundamentals of human relationships to help you develop your own innate leadership skills and discover how to achieve goals and increase self-confi- by Warren Bennis, Ph.D. dence, build trusting relationships, and become a team player. ©1994 (Simon & How to think like an entrepreneur for effective leadership. Basic issues facing today’s Schuster) leaders. Using your leadership skills to bring out the best in others. ©1985 (Listen USA) Available on CD. Catalog number 13257(2 CDs 45 Min each) Available on CD. Catalog number 13242(1 CD 42 Min) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE LEADERSHIP CHALLENGE THE LEADER WHO HAD NO TITLE by James M. Kouzes, and Barry Z. Posner by Robin Sharma When it was initially written in 1987, few could have predicted that The Leadership Regardless of what you do within your organization and the current circumstances of Challenge would become one of the best-selling leadership books of all time. Now, your life, the single most important fact is that you have the power to show leader- faced with the new challenges of our unpredictable global business environment, Jim ship. Wherever you are in your career or life, you should always play to your peak Kouzes and Barry Posner--two of the country's premier leadership experts--have abilities. This book shows you how to claim that staggering power, as well as trans- completely revised and updated their classic book. While the content of leadership form your life--and the world around you--in the process. (Unabridged) ©2010 has not changed, the context has-and in some cases, changed dramatically. (Simon & Schuster) ©2007 (Hachette Audio) Available on CD. Catalog number 13319 (6 CDs 65 Min each) Available on CD. Catalog number 13162(10 CDs 70 Min each)

MANAGEMENT MANAGEMENT LEADERSHIP FROM THE INSIDE OUT LEADERS AT ALL LEVELS by Kevin Cashman by Ram Charan In this rapidly transforming age of 24/7 connectivity and globalization, Cashman In “Leaders at All Levels” bestselling author Ram Charan shows how top companies encourages listeners to strive, no longer for the fiction of “Balance,” but instead for approach leadership development as a core competency, recognizing that an adapt- “Resilience Mastery.” He also incorporates some powerful new insights he and his able leadership pool is a competitive advantage, and focusing their attention on colleagues have acquired while helping thousands of leaders in more than 60 coun- bringing out the best in the leaders they have. ©2006 (Hachette Audio) tries apply his model to themselves and their organizations. In this up-to-date, tenth Available on CD. Catalog number 13165 (5 CDs 65 Min each) anniversary edition, Cashman goes deeper and broader, expanding his coaching Available On Demand on the TRL Audiobooks app. model to provide equal emphasis on building awareness, building commitment, and building practice. ©2008. Unabridged. MANAGEMENT Available On Demand on the TRL Audiobooks app. LEADERS EAT LAST MANAGEMENT by Simon Sinek LEADERSHIP GOLD Our biology hasn’t changed in fifty thousand years, but our environment certainly by John C. Maxwell has. Today’s workplaces tend to be full of cynicism, paranoia and self-interest. But the best organizations foster trust and cooperation because their leaders build what A leader among leaders, John Maxwell promised himself early in his career that he Sinek calls a Circle of Safety that separates the security inside the team from the wouldn't write this book until he was sixty. And now it's finally here. Leadership challenges outside. The Circle of Safety leads to stable, adaptive, confident teams, Gold took Maxwell a lifetime to write, and it delivers his most valuable lessons from where everyone feels they belong and all energies are devoted to facing the common forty years of leading. With his signature style, Maxwell comes alongside like a men- enemy and seizing big opportunities. But without a Circle of Safety, we end up with tor, candidly taking readers through what feels like a one-on-one leadership program. office politics, silos and runaway self-interest. And the whole organization suffers. Leadership Gold offers the best of the best, the tried-and-true lessons that no one but Maxwell can share. ©2008 (Thomas Nelson) As he did in Start with Why, Sinek illustrates his ideas with fascinating true stories from a wide range of examples, from the military to manufacturing, from govern- Available on CD. Catalog number 13164 (3 CDs 70 Min each) ment to investment banking. The biology is clear: when it matters most, leaders who are willing to eat last are rewarded with deeply loyal colleagues who will stop at MANAGEMENT nothing to advance their leader’s vision and their organization’s interests. It’s amaz- A LEADERSHIP KICK IN THE ASS ing how well it works.©2013 Unabridged. (Brilliance Audio) by Bill Treasurer Available on CD. Catalog number 13689 (7 CDs, 8 Hours) “This is one of the most unique and valuable books you will read all year, and I Available On Demand on the TRL Audiobooks app. highly recommend it.”—Jim Kouzes, coauthor of the bestselling and award-winning The Leadership Challenge and Dean's Executive Fellow of Leadership, Leavey School of Business, Santa Clara University. Even the best leaders—in fact, most of MANAGEMENT the best leaders—start out as decidedly bad ones. And sooner or later they reach a LEADERSHIP moment of reckoning that leadership expert Bill Treasurer calls the leadership kick in by Rudolph Giuliani the ass. When it happens, it feels like it's all over. But Treasurer says that with the Writing in his familiar voice—a New Yorker's bluntness, leavened by his passion for right attitude, that kick can be a new beginning. Based on his work with thousands of ideas—Rudolph Giuliani demonstrates in Leadership how the leadership skills he leaders, this book reveals how to turn those ego-bruising events into the kind of practices can be employed successfully by anyone who has to run anything. After all, transformative experiences that mark the paths of great leaders. As Steve Jobs until the September 11 attacks on the World Trade Center pushed him into an famously said, “Getting fired was the best thing that ever happened to me.” This unwanted role in history, Giuliani was only months away from leaving office with a book is a survival guide, coach, and morale booster to help you use that kick to move reputation as one of the most effective mayors New York had ever seen. ©2002 forward instead of fall down. If you succeed, the next place you get kicked might be (Time Warner Audio) upstairs. ©2017 Unabridged. Available on CD. Catalog number 13141 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app.

18 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT LEADERSHIP MASTERY LEADING THE PACK What is the difference between leadership skills and integrity? This program will What do you have in common with West Point graduates, NFL players, and Fortune make the difference as you try to create high performing teams. Propel your company 500 CEOs? You too can learn effective leadership principles from two New York or group to the next level of performance with a clear understanding of what makes a Times bestselling authors. John C. Maxwell will eloquently guide you on a journey passionate follower. What can you learn from a guy who people in over one hundred through the five levels of relationships, capped with eight ways you can win with countries come to for advice? Just ask leadership greats like John Maxwell and mul- people. Brian Tracy’s leadership audio program offers proven ideas and strategies for tibillionaires, who have worked with Chris Widener to sharpen aspects of their game. setting standards of performance in your organization. These programs have been If you ever wished you could take time out to go to a leadership seminar, then take used by major corporations, universities, and hundreds of the fastest growing busi- home Leadership Mastery and enjoy one of America’s top motivators any time you nesses to inspire and train leaders on essential skills of leadership. Key takeaways want—in the car, while on a run, or unwinding at home, you can power up your influ- include crafting an effective mission, creating relationships with teams, and earning ence skills while maintaining your busy schedule. Do you have what it takes to respect within your organization. Unabridged ©2012 become a top leader in your field?. Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT LEADING WITH KINDNESS LEADERSHIP MASTERY COURSE by William F. Baker, and Michael O’Malley by Dale Carnegie Leading with Kindness identifies six ingredients of kindness – compassion, integrity, Are you adequately rewarded for your efforts? If you answered “no” the skill of lead- gratitude, authenticity, humility, and humor that are absolutely essential to powerful ership can help you. It can put you in total control of your life and make your dreams leadership. This audiobook also points out obstacles to each of the six qualities, and a reality. It can move your career onto the fast track and bring you high levels of pres- offers real-world, everyday management and leadership approaches that build and tige. It can make you a powerful communicator with a vast influence over others. demonstrate each one. Unabridged ©2008 (Brilliance Audio) Plus, it can improve your relationships, your decision-making ability, and your peace Available on CD. Catalog number 13282 (6 CDs 6 Hours, 40 Min.) of mind about the world and where it’s headed. ©2001 (Nightingale-Conant) MANAGEMENT Workbook available upon request. LEADING WITH PASSION Available on CD. Catalog number 13065 (6 CDs 60 Min each) by John J. Murphy MANAGEMENT Effective, passionate leadership requires many things. In this audiobook, we cover LEADERSHIP RULES ten essentials. Every manager, CEO, school administrator and principal should listen by Chris Widener to this audio. Effective, passionate leadership requires many things. In this audio- Set deep in the heartland, this compelling business fable follows downcast protago- book, we break it down to 10 essential steps. Leaders are like magnets. Their mag- nist Mike Keller, who having been demoted at work and recently separated from his netic field is invisible but is responsible for the most notable property of a magnet: a wife, is forced to relocate to a rural factory town in Texas. There Mike encounters the force that pulls and attracts or repels. Which type of magnet are you? Learn the 10 deep-rooted traditions of Texas high school football, and in the process learns every- essentials to inspiring others and you will find that not only are you performing better thing business school didn't teach him about leadership from the most influential man has a leader, but your team is sharing your vision and following your lead to ultimate in town-the local high school football coach. While the story takes place in the dusty success.Unabridged. ©2013 Texas plains, the book's leadership lessons can be applied to anyone's work life or Available On Demand on the TRL Audiobooks app. personal circumstances no matter where they are rooted. Leadership rules in the MANAGEMENT boardroom, in the classroom, and on the football field, and this engaging, accessible LEARNING TO LEAD story will help everyone improve their ability to lead and make a difference in the by Warren Bennis lives of their followers. Unabridged. ©2010 Over his distinguished career Warren Bennis has shown that leaders are made, not Available On Demand on the TRL Audiobooks app. born. In Learning to Lead, written in partnership with management development MANAGEMENT expert Joan Goldsmith, Bennis provides a program that will help managers transform LEADERSHIP SECRETS OF ATILLA THE HUN themselves into leaders. Using wise insights from the world's best leaders, helpful by Wes Roberts self-assessments, and dozens of one-day skill-building exercises, Bennis and Gold- This is the book you've heard about. The book that leaped to the top ranks of the best- smith show in Learning to Lead how to see beyond leadership myths and communi- seller lists. The book that's got the business world reading, thinking, and quoting. cate vision to others. With updates throughout, Learning to Lead is both a workbook This is the book that reveals the leadership secrets of Attila the Hun-the man who and a deeply considered treatise on the nature of leadership by two of its finest and centuries ago shaped an aimless band of mercenary tribal nomads into the undisputed most experienced practitioners-and teachers.Unabridged. ©2010 rulers of the ancient world, and who today offers us timeless lessons in win-directed, Available On Demand on the TRL Audiobooks app. take-charge management. Unabridged ©2009 MANAGEMENT Available On Demand on the TRL Audiobooks app. LEFT BRAIN, RIGHT STUFF MANAGEMENT by Phil Rosenzweig LEADING CHANGE Left Brain, Right Stuff draws on a wealth of examples in order to propose a new par- by John P. Kotter adigm for decision making in synch with the way we have to operate in the real In Leading Change, Kotter identifies an eight-step process that every company must world. Rosenzweig’s smart and perceptive analysis of research provides fresh, and go through to achieve its goal, and shows where and how people—good people— often surprising, insights on topics such as confidence and overconfidence, the uses often derail. Emphasizing again and again the critical need for leadership to make and limits of decision models, the illusion of control, expert performance and deliber- change happen, Leading Change provides unprecedented access to our generation's ate practice, competitive bidding and new venture management, and the true nature business master and a positive role model for leaders to emulate.©2007 (Macmillan of leadership. ©2014 Unabridged. (Brilliance Audio) Audio) Available on CD. Catalog number 13688 (8 CDs, 9 Hours) Available on CD. Catalog number 13262 (5 CDs 60 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. LEGENDARY LEADERSHIP MANAGEMENT by Andrew Wood LEADING CHANGE! Enhance your leadership skills by using examples of great leaders in history as you Leading a team through periods of rapid change can be a leader’s toughest problem. uncover the key traits that lead to greatness. ©1998 (Personal Quest) Discover the secrets that leaders like Steve Jobs had to learn: that change managed Available on CD. Catalog number 13063 (1 CD 36 Min) correctly can result in massive quarterly growth in revenues and earnings while MANAGEMENT maintaining high morale and fiercely loyal employees. Explore the barriers to change LOVE ‘EM OR LOSE ‘EM and where they come from, and gather the tools to overcome the natural human resis- by Beverly Kaye and Sharon Jordan-Evans) tance to change. How you lead your team will shape the direction of your company in What can you do to keep your best employees? Listen up! If you manage even one the global economy of the twenty-first century. Every good leader knows that you person, this best-seller can teach you how to hire and keep talented people of any age can learn from others—discover the top twelve reasons why organizational change and at any stage in their careers. ©2005 (Audio Partners) fails. (Blackstone Audio) Available on CD. Catalog number 13009(4 CDs 65 Min each Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT MAKING IT HAPPEN LEADING THE CHARGE by Bob Alexander by General Tony Zinni, and Tony Koltz What qualities define a leader? How do individuals gain positions of leadership? The Leading the Charge is a visionary leadership book that examines the trends that have former Director of Educational Services and Director of Sales for the Zig Ziglar Cor- reshaped our world and the ways in which visionary leaders and organizations can poration, Bob has worked with scores of business and education leaders over the effectively respond. Tomorrow’s successful leaders—in all fields, including the mili- years. Concise and succinct, Bob Alexander provides a simple, practical solution to tary, academia, politics, and business—must know how to create, operate, and thrive some serious challenges faced by leaders on a daily basis in all walks of life. Alexan- in very fluid, flattened, and integrated structures that are remarkably different from der believes that leaders cannot expect results from others if they are unwilling to the traditional organizations we are used to seeing. ©2009 (Tantor) produce results themselves. Leaders must set an example for others and maintain a Available on CD. Catalog number 13536 (8 CDs 70 Min each) critical matrix of leadership tools. ©2004 (Zig Ziglar Corp) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13338 (4 CDs 4 Hours, 20 Min.)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 19 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT 101 MANAGING MULTIPLE PRIORITIES Benefit from the perspectives of nine management experts and bestselling authors, by Jeff Davidson each with a unique viewpoint on becoming the most effective manager for your com- Do you have too many priorities competing for your time and attention both at work pany. With these perspectives on twenty-first century management, your team will and at home? When did life get so complicated? Increasingly, each of us finds our- get recognized and promoted by top management faster than ever before. High-per- selves juggling too many tasks with too little time or resources to get it all done. In forming teams with great morale do not happen by accident, nor are they the result of this insightful program, veteran professional speaker and author Jeff Davidson offers your charisma. It takes systems, processes, and the ability to motivate the team to new perspectives and techniques for you to manage all that's on your plate and still generate the mindset to go the extra mile for your company. With expert training, have a life for the rest of your day. Jeff discusses concepts such as calendar manage- your success is guaranteed in today's business climate of double digit quarterly earn- ment, delegation and abdication, plotting your path, killing two birds with one stone, ings growth, KPI management, and the soft skills of expert management. Like a man- and establishing a super “to-do” list. After listening to this session, you'll have a vari- agement retreat in a box, this program brings the collective expertise of a $100,000 ety of tools and techniques at your disposal for being more effective at handling the training seminar into the front seat of your car for about the price of a business lunch multiple tasks and projects that seem to mount up at a moment's notice.Adapted Adapted ©2011 ©2010 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT MANAGEMENT CHALLENGES FOR THE 21ST MANAGING UNACCEPTABLE EMPLOYEE BEHAVIOR CENTURY by SkillPath by Peter F. Drucker People pose challenges – to your authority, to your group’s stability and to your overall Peter F. Drucker discusses how the new paradigms of management have changed and sense of job satisfaction. This title contains two audio programs that will boost your will continue to change our basic assumptions about the practices and principles of confidence in dealing with truly difficult people and their behaviors. Each of these pre- management. Forward-looking and forward-thinking, Management Challenges for sentations is a complete learning experience in itself. Together, they offer a specifically the 21st Century combines the broad knowledge, wide practical experience, profound focused set of strategies and techniques you can use immediately to start seeing insight, sharp analysis, and enlightened common sense that are the essence of improvement in the ways people behave and treat each other. ©2007 (Skillpath) Drucker's writings and "landmarks of the managerial profession.©2001 Available on CD. Catalog number 13291 (2 CDs 50 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT MANIFESTING CHANGE THE MANAGEMENT MYTH by Mike Dooley by Matthew Stewart In his most comprehensive and advanced work to date, Mike Dooley builds on the Fresh from Oxford with a degree in philosophy and no particular interest in business, concepts of his New York Times bestseller Infinite Possibilities by taking us behind Matthew Stewart might not have seemed a likely candidate to become a consultant. the curtains of time and space, revealing how we got here, who we really are, and But soon he was telling veteran managers how to run their companies. In narrating how we can immediately begin effecting change in the world around us. Using his his own ill-fated (and often hilarious) odyssey at a top-tier firm, Stewart turns the revolutionary concept, the Matrix, to take the art of deliberate creation to the next consultant’s merciless, penetrating eye on the management industry itself. The Man- level, Dooley guides us through the practice of choosing our desired end results with- agement Myth offers an insightful romp through the entire history of thinking about out getting too attached to the details or messing with the “cursed hows”. ©2010 management, a withering critique of in management theory, and a Unabridged. (Simon & Schuster) clear explanation of why the MBA usually amounts to so much BS—leading us Available on CD. Catalog number 13343 (6 CDs 65 Min each) through the wilderness of American business thought. Unabridged ©2010 Available On Demand on the TRL Audiobooks app. MANAGEMENT MARTIN LUTHER KING JR. ON LEADERSHIP MANAGEMENT by Donald T. Phillips CD13306 MANAGERS AS MENTORS What does it mean to be a leader? Why do people listen to one voice and ignore by Chip R. Bell another? During the twentieth century, no American exhibited more powerful leader- Managers As Mentors is a rapid-fire read and a provocative guide to helping associ- ship skills than Martin Luther King, Jr. This audiobook examines the choices he ates grow and adapt in today’s tumultuous organizations. This new edition has been made, the people he trusted, and the methods he used to turn a small crusade into a thoroughly revised and updated. Chip Bell and Marshall Goldsmith place increased movement – and change history forever. ©1999 (Hachette Audio) emphasis on the mentor as a learning catalyst for the protégé rather than someone Available on CD. Catalog number 13336 (3 CDs 60 Min each) who simply hands down knowledge—crucial for younger workers who prize growth opportunities even more than prior generations and who tend to distrust hierarchy. MANAGEMENT This hands-on guide takes the mystery out of effective mentoring, teaching leaders to MASTERFUL LEADERSHIP be the kind of confident coaches integral to learning organizations. Unabridged. by Ken Blanchard, John Ortberg, Henry Blackaby, Bob Buford and more ©2013 As a follow up to the success of Lead Like Jesus, Masterful Leadership features fur- Available On Demand on the TRL Audiobooks app. ther teaching on the subject of Leadership featuring the likes of Ken Blanchard, John MANAGEMENT Ortberg, Henry Blackaby, Bob Buford, and many others. ©2005 (Oasis Audio) Available on CD. Catalog number 13012(5 CDs 70 Min each) MANAGERS, NOT MBAs Available On Demand on the TRL Audiobooks app. by Henry Mintzberg Thirty years ago, Mintzberg's bestseller “The Nature of Managerial Work sought to MANAGEMENT dispel the myths of the disconnected, overly analytical manager by observing a week MBA IN A BOOK in the lives of five chief executives. In a sense, “Managers Not MBAs is the sequel, by Joel Kurtzman delving as it does into current practice and the need for developing much better man- agers. The book examines what is wrong with both management education and man- Practical ideas from the best brains in Business! A sharp, jargon-free guide to the agement itself, and how both could be changed. Mintzberg explores the concept of core curriculum of an MBA program, MBA in a Book shows how to master the big management as a practice blending craft (experience) with art (insight) and some sci- ideas of business and use them in a practical way to build and enhance career suc- ence (analysis). Conventional education in this realm, he says, encourages a “calcu- cess.”In the world of business, ideas matter.... Some of the sharpest minds in the lating” approach by overemphasizing the science, and a “heroic” approach by business world give perceptive looks into innovation, marketing, finance, strategy, overstressing the art. Mintzberg argues instead for training balanced, dedicated man- and leadership, providing stimulating, useful perspectives on these core top- ©2012 agers who practice an “engaging” style, believing that their purpose is to leave ics.”Unabridged behind stronger organizations, not just higher share prices. Unabridged ©2005 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT MBA POCKET SERIES CD13373 MANAGING FOR SALES RESULTS ANALYZING FINANCIAL STATEMENTS-Eric Press, Ph.D., CPA. by Ron Marks Learn the keys to unlocking the powerful and useful information buried in corporate Ron Marks offers proven strategies to increase productivity, motivate your team, financial statements. ©2000 (Listen & Live) develop effective compensation plans and hire smart instead of often. TAKE YOUR Available on CD. Catalog number 13069 (2 CDs 90 Min each) TEAM TO THE NEXT LEVEL! Ron Marks founded Results Seminars, based in Available On Demand on the TRL Audiobooks app. Scottsdale, Arizona, 20 years ago. Results Seminars sponsors “state-of-the-art”, edu- cational sales seminars across the and Canada. In the last 20 years, MANAGEMENT Results has trained more than 1,000,000 sales professionals and sales managers MBA POCKET SERIES through its sponsored seminars. Ron has personally conducted workshops for hun- THE BOARD OF DIRECTORS- Marianne Jennings, J.D. dreds of different companies over the last 10 years. By combining his personal expe- Learn the 25 keys to the role of the Board Of Directors, its power and liability, elec- rience in owning and managing a successful sales organization with the experience of tion and compensation, and the important points in helping to guide the Board’s pol- some of the most respected authors in the world today, Ron is able to “tailor make” icy and strategy. ©2008 (Listen & Live) training programs that get results! ©2007 Unabridged Available on CD. Catalog number 13295(2 CDs 1 Hour 50 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

20 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT MBA POCKET SERIES CD13012 MOVE YOUR BUS BUSINESS FINANCING- Dileep Rao, Ph.D., Richard Cardozo, Ph.D by Ron Clark Learn the 25 keys to finding and securing the funds to launch a business and maintain W Teamwork is crucial to the success of any business, and as acclaimed author and E its growth, including whether to go public, and if so, when. ©2002 (Listen & Live) N speaker Ron Clark illustrates, the members of any team are the key to unlocking suc- Available on CD. Catalog number 13293(2 CDs 1 Hour 45 Min.) cess. Imagine a company as a bus filled with people who either help or hinder a Available On Demand on the TRL Audiobooks app. team’s ability to move it forward: drivers (who steer the organization), runners (who consistently go above and beyond for the good of the organization), joggers (who do MANAGEMENT their jobs without pushing themselves), walkers (who are just getting pulled along), MBA POCKET SERIES and riders (who hinder success and drag the team down). It’s the team leader’s job to BUSINESS PLANNING-Edward E. Williams, Ph.D., James R. Thompson, recognize how members fall into these categories, encourage them to keep the “bus” Ph.D., H. Albert Napier, Ph.D. moving by working together, and know when it’s time to kick the riders off. In the Learn the 25 keys to a great business plan, including writing the company’s mission, tradition of Who Moved My Cheese? and Fish!, Move Your Bus is an accessible and identifying market opportunities, calculating appropriate financial ratios and project- uplifting business parable that illustrates Clark’s expert strategies to maximize the ing growth rates that will help guide your company’s expansion and attract necessary performance of each member of a team. These easy to implement techniques will financing. ©2000 (Listen & Live) inspire employees and team leaders alike to work harder and smarter and drive the Available on CD. Catalog number 13085(2 CDs 60 Min each) organization to succeed. Simon & Schuster. Unabridged ©2015 Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13397 (4 CDs, 4.5 hours) Available On Demand on the TRL Audiobooks app. MANAGEMENT MBA POCKET SERIES MANAGEMENT GOING GLOBAL-Jeffrey H. Bergstrand., Ph.D. THE NECESSARY REVOLUTION Learn the 25 keys to doing business on a global scale, including understanding inter- by Peter Senge national markets, business ethics, export and import logistics, foreign exchange risks, A revolution is underway in today’s organizations. As Peter Senge and his co-authors hedging, and taxes and duties. ©2002 (Listen & Live) reveal in The Necessary Revolution, companies around the world are boldly leading Available on CD. Catalog number 13181(2 CDs 1 Hour 45 Min.) the change from dead-end “business as usual” tactics to transformative strategies that Available On Demand on the TRL Audiobooks app. are essential for creating a flourishing, sustainable world. There is a long way to go, but the era of denial has ended. Today’s most innovative leaders are recognizing that MANAGEMENT for the sake of our companies and our world, we must implement revolutionary—not MBA POCKET SERIES just incremental—changes in the way we live and work. ©2008 (Random House) GROWING & MANAGING A BUSINESS-Kathleen R. Allen, Ph.D. Available on CD. Catalog number 13414 (5 CDs 75 Min each) Learn the keys in managing the growth of a business, including identifying your Available On Demand on the TRL Audiobooks app. company’s competitive advantage, implementing a total quality strategy, hiring a professional management team and creating a visionary growth-oriented corporate MANAGEMENT culture. ©2000 (Listen & Live) ON BECOMING A LEADER Available on CD. Catalog number 13084(2 CDs 90 Min each) by Warren Bennis Available On Demand on the TRL Audiobooks app. For many years, Warren Bennis has persuasively argued that leaders are not born— they are made. And for countless readers, On Becoming a Leader has served as a bea- MANAGEMENT con of insight, delving into the qualities that define leadership, the people who exem- MBA POCKET SERIES plify it, and the strategies that anyone can apply to achieve it. In a world increasingly MANAGING INVESTMENT- Robert Taggart, Ph.D. defined by turbulence and uncertainty, the call to leadership is more urgent than ever. Learn the 25 keys to selecting and managing outside investment, through mergers, Featuring a provocative new epilogue on the challenges and opportunities facing acquisitions and project-specific financing, as well as R&D internal investment, for leaders today, this new edition will inspire the next generation and guide us into the long-term growth and expansion. ©2002 (Listen & Live) future. Unabridged. ©2010 Available on CD. Catalog number 13292(2 CDs 1 Hour 50 Min.) Available on CD. Catalog number 13196 (2 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE ONE MINUTE APOLOGY MBA POCKET SERIES by Ken Blanchard and Margret McBride ORGANIZING A COMPANY-S.J. Sklar, J.D., Joseph N. Bongiovanni, J.D. The One Minute Apology tells the story of a Young Man who wants to help his men- Learn the 25 keys to sole proprietorship, partnership, subchapter S and family owner- tor, a company president, face and deal with some crucial mistakes he has made. For ship. ©2002 (Listen & Live) advice, the Young Man turns to a family friend, the One Minute Manager. Over an Available on CD. Catalog number 13289(2 CDs 1 Hour 45 Min.) enlightening few days he discovers what it truly means to apologize effectively when Available On Demand on the TRL Audiobooks app. we have done something wrong. Through this parable, Ken Blanchard and Margret McBride teach readers step-by-step how to accept responsibility for their errors and MANAGEMENT deal with the cause of the damage while maintaining a genuine sense of integrity. MBA POCKET SERIES Unabridged. ©2003 (Harper-Collins) SALES & MARKETING-Michael A. Kamins, Ph.D. Available on CD. Catalog number 13196 (2 CDs 60 Min each) Learn the 25 keys to build brand awareness, understand the secrets of advertising and pricing strategies, and effectively integrate the Four P’s of marketing to enhance your MANAGEMENT company’s sales effort. ©2000 (Listen & Live) THE ONE MINUTE MANAGER Available on CD. Catalog number 13083(2 CDs 90 Min each) with Kenneth Blanchard, Ph.D., & Spencer Johnson, M.D. Available On Demand on the TRL Audiobooks app. This discussion with the author covers “One Minute Management” secrets, why they’re so effective, and how you can be a “One Minute Manager.” ©1994 (Simon & MANAGEMENT Schuster) MENTORING 101 Available on CD. Catalog number 13199 (2 CDs 40 Min each) by John C. Maxwell Drawing from many of John Maxwell’s bestsellers, this book explores the timeless MANAGEMENT principles that have become Dr. Maxwell’s trademark style. In a concise, straightfor- THE ONE MINUTE NEGOTIATOR ward voice, Maxwell focuses on essential and time-tested qualities necessary for by Don Hutson and George Lucas developing mentoring relationships that make a difference in the lives of your col- Negotiation impacts every aspect of our lives, from the deals we strike on the job, to leagues and the life of your business. Unabridged. ©2008 our relationships with family members and neighbors, to the transactions we make as Available On Demand on the TRL Audiobooks app. customers. Yet most people do anything they can to avoid negotiating - it makes them uncomfortable, nervous, even frightened. This plague of negotiaphobia is what Don MANAGEMENT Hutson and George Lucas are here to remedy. Hutson and Lucas tell the tale of Jay CD13012 THE MINDFUL LEADER Baxter, who sells more than anyone else in his company but finds himself in trouble by Michael Bunting because his profit margins are so slim - he's giving too much away to close the deal. W Integrating proven mindfulness practices and world-class leadership theory, The ©2010 Unabridged. (Simon & Schuster) NE Mindful Leader is the essential guide for self-aware leadership. The book simplifies Available on CD. Catalog number 13344 (3 CDs 50 Min each) mindfulness principles and links them solidly to business benefits. It provides a prac- tically-grounded template for leaders to develop unprecedented levels of self aware- MANAGEMENT ness, wellbeing and effectiveness. Mindfulness provides real, practical tools for self- ONE SMALL STEP CAN CHANGE YOUR LIFE awareness, mental wellbeing, stress reduction and more. When practiced through a by Dr. Robert Maurer leadership lens, it becomes much more than just another leadership guide. Mindful- In One Small Step Can Change Your Life: The Kaizen Way to Success, author, psy- ness transforms leadership as a whole, delivering real, lasting change that transcends chologist, and world-renowned kaizen expert Dr. Robert Maurer introduces you to typical leadership training. For a clear, concise framework of mindfulness at work, this simple yet extremely powerful transformation technique and gives you a step-by- The Mindful Leader is the ideal guide for those serious about effective, sustainable step system for using it to achieve big and small changes in your life, with a speed leadership. Brilliance Audio. Unabridged ©2016 and ease that will astonish you. ©2006 (Nightingale-Conant) Available on CD. Catalog number 13392 (1MP3- CDs 7 hours) Available on CD. Catalog number 13259 (8 CDs 65 Min each)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 21 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE ONE THING THAT YOU NEED TO KNOW OUR ICEBERG IS MELTING by Marcus Buckingham by John Kotter Great managing, great leading, and career success -- Buckingham draws on a wealth Most of the denizens of the Antarctic penguin colony sneer at Fred, the quiet but of examples to reveal the single controlling insight that lies at the heart of each. observant scout who detects worrying signs that their home, an iceberg, is melting. ©2005 (Simon & Schuster) Fred must cleverly convince and enlist key players, such as Louis, the head penguin; Available on CD. Catalog number 13019 (4 CDs 60 Min each) Alice, the number two bird; the intractable weather expert, NoNo; and a passel of MANAGEMENT school-age penguins, if he is to save the colony. Their delightfully told journey illu- ONWARD minates in an unforgettable way how to manage the necessary change that surrounds by Howard Schultz us all. Simple explanatory material following the fable enhances the lasting value of these lessons. Our Iceberg is Melting is at once charming, accessible and profound- In 2008, Howard Schultz, the president and chairman of Starbucks, made the unprec- treat for virtually any listener. ©2007 (Audio Renaissance) edented decision to return as CEO, eight years after he stepped down from daily oversight of the company to become chairman. Concerned that Starbucks had lost its Available on CD. Catalog number 13008 (2 CDs 60 Min each) way, Schultz was determined to help it return to its core values and restore not only Available On Demand on the TRL Audiobooks app. its financial health, but also its soul. In Onward, he shares the remarkable story of the MANAGEMENT company's ongoing transformation under his leadership, revealing how, during one of the most tumultuous economic times in history, Starbucks again achieved profitabil- THE OZ ACCOUNTABILITY POWER PACK ity and sustainability without sacrificing humanity. ©2011 Unabridged. (High- by Roger Connors, Tom Smith, and Craig Hickman Bridge) What are the core principles that make a company successful, able not only to com- Available on CD. Catalog number 13365(10 CDs 75 Min each) pete in the 21st Century, but also alter it's corporate culture to achieve new levels of Available On Demand on the TRL Audiobooks app. professional and personal accountability and success? How can a company, MANAGEMENT entrenched in obsolete and even destructive cultural patterns achieve a competitive OPEN LEADERSHIP advantage through potent new ways of being and doing? Using metaphors from The Wizard Of Oz, the authors convey these principles through mastery of thoughts, feel- by Charlene Li ings, actions, and results. They also introduce a step-by-step model that enables peo- An essential guide for leaders who want to use social media to be “open” while main- ple at any level of the organization to take action to alter the culture's belief system in taining control.”Be Open, Be Transparent, Be Authentic” are the current leadership order to produce the desired excellence. Includes the best-selling book The Oz Prin- mantras-but companies often push back. Business is premised on the concept of con- ciple and Journey to The Emerald City. ©2003 (Oasis Audio) trol and yet the new world order demands openness-leaders do not know how to be Workbook available on request. open and be in control. This must-have resource will help the modern leader under- Available on CD. Catalog number 13014 (5 CDs 70 Min each) stand how to lead in the new open world-where blogging, twittering, facebooking, and digging are becoming the norm. the author lays out the steps that leaders must MANAGEMENT take to transform their organizations and themselves into being “open” -and exactly CD13013 what that will mean. In easy-to-understand language, this audio book will help lead- THE OZ PRINCIPLE ers orient themselves to social networking and other technological advances. by Roger Connors, Tom Smith, and Craig Hickman Unabridged. ©2010 The Oz Principle identifies the core reasons the struggling companies flounder while Available On Demand on the TRL Audiobooks app. successful organizations enjoy renewed vitality. Using metaphors from the Wizard Of Oz, the authors convey the principles of personal and corporate accountability MANAGEMENT through mastery of thoughts, feelings, actions, and results, people are learning to CD13346 OPENING DOORS TO TEAMWORK AND move their organizations to ever greater heights. Abridged. ©2010 COLLABORATION Available On Demand on the TRL Audiobooks app. by Judith H. Katz Organizations are only as productive as the interactions that take place between indi- MANAGEMENT viduals, teams, and divisions. This audiobook is a short, engaging guide for dramati- CD13013 THE OZ PRINCIPLE cally improving the quality of these interactions.The four “keys” that Judith Katz and by Roger Connors, Tom Smith, and Craig Hickman Frederick Miller provide offer a framework and a common language for creating an The Oz Principle identifies the core reasons the struggling companies flounder while open, honest, and supportive workplace, one where people aren’t afraid to speak up successful organizations enjoy renewed vitality. Using metaphors from the Wizard and where everyone feels respected.The four keys are: Lean into Discomfort—Be Of Oz, the authors convey the principles of personal and corporate accountability willing to move beyond your comfort zone and help create an environment in which through mastery of thoughts, feelings, actions, and results, people are learning to others feel the same way. Listen as an Ally—Try to find ways you can support fellow move their organizations to ever greater heights. Unabridged. ©2010 employees’ ideas. Share Your Intent and Intensity—Make it crystal clear how com- Available On Demand on the TRL Audiobooks app. mitted you feel to any idea you raise. Share Street Corners—Your perspective (your corner) is only one point of view. Actively encourage people from other “corners” to MANAGEMENT offer their perspectives. ©2013 Unabridged A PASSION FOR LEADERSHIP Available On Demand on the TRL Audiobooks app. by Robert M. Gates MANAGEMENT Across the realms of civic and private enterprise alike, bureaucracies vitally impact THE ORANGE REVOLUTION our security, freedoms, and everyday life. With so much at stake, competence, effi- by Adrian Gostick & Chester Elton ciency, and fiscal prudence are essential, yet Americans know these institutions fall From New York Times bestselling authors and renowned leadership consultants short. Many despair that they are too big and too hard to reform. Robert Gates dis- Adrian Gostick and Chester Elton comes a groundbreaking guide to building high- agrees. Having led change successfully at three monumental organizations—the performance teams. Using a wealth of specific stories from the breakthrough teams CIA, Texas A&M University, and the Department of Defense—he offers us the ulti- they studied, they reveal in detail how these teams operate and how managers can mate insider’s look at how major bureaus, organizations, and companies can be trans- transform their own teams into such high performers by fostering: Stronger clarity of formed, which is by turns heartening and inspiring and always instructive. ©2016 goals, Greater trust among team members, More open and honest dialogue, Stronger Unabridged. (Penguin Audio) accountability for all team members, Purpose-based recognition of team members’ Available on CD. Catalog number 13388 (7 CDs, 7 Hours) contributions The remarkable stories they tell about these teams in action provide a Available On Demand on the TRL Audiobooks app. simple and powerful step-by-step guide to taking your team to the breakthrough level, igniting the passion and vision to bring about an Orange Revolution. MANAGEMENT (Unabridged) ©2010 (Tantor Audio) PEAK PERFORMERS IN BUSINESS Available on CD. Catalog number 13316 (6 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. by Charles Garfield, Ph.D. The key elements for identifying, assessing and training yourself and others to stretch MANAGEMENT for peak performance in business and beyond. ©1986 (Listen USA) THE ORGANIZED EXECUTIVE Available on CD. Catalog number 13315 (1 CD 53 Min) by Stephanie Winston Available On Demand on the TRL Audiobooks app. The author of "Getting Organized" now updates "The Organized Executive" to reflect changes in technology--email, the Internet, palm pilots, and a host of other MANAGEMENT gadgets--as she reveals the best ways to analyze organization needs, optimize perfor- PERSUADABLE mance, combat procrastination, and increase productivity.©2000 (Simon & Schus- by Al Pittampalli ter) In Persuadable, you’ll learn how Ray Dalio became the most successful hedge fund Available On Demand on the TRL Audiobooks app. manager in the world by strategically curbing confidence. How Alan Mullaly saved MANAGEMENT Ford Motor Company, not by staying the course, but by continually changing course. ORGANIZATION FROM THE INSIDE OUT How one Nobel Prize-winning scientist discovered the cause of ulcers by bravely by Julie Morgenstern doubting his own entrenched beliefs. Pittampalli doesn’t just explain why you should Learn how to design a unique organizing plan based on your individual goals, natural be persuadable. Distilling cutting edge research from cognitive and social psychol- habits, and psychological needs. This plan will work with your personality rather ogy, he shows you precisely how, Persuadable is an invaluable guide for today’s data- than against it. ©2000 (Simon & Schuster) driven, results-oriented leader. ©2016 Unabridged. (Harper Audio) Available on CD. Catalog number 13366 (2 CDs 60 Min each) Available on CD. Catalog number 13389 (6 CDs, 7 Hours)

22 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT POISE, POWER AND PIZAZZ RATE YOURSELF AS A MANAGER by Stan Munslow by Roger Fritz, Ph.D. If you're in business and you give talks lacking in confidence, expertise, or charisma, Ways to access your strengths and weaknesses. Changing skills as your people then you’re not persuading, you’re not inspiring, you’re not selling. The bottom line advance. ©1985 (Listen & Learn) is, bad talks are bad for business, not to mention your own prospects for success. Available on CD. Catalog number 13323 (1 CD 52 Min) Read by the author, Poise, Power & Pizazz is an information- and inspiration- Available On Demand on the TRL Audiobooks app. packed program that will give anyone in business the skills, backbone, and stage- smarts they need to give talks and presentations that deliver!Unabridged ©2008 MANAGEMENT Available On Demand on the TRL Audiobooks app. RAVING FANS by Ken Blanchard, Sheldon Bowles MANAGEMENT For those who wish to improve their business, here is a fresh and innovative look at CD40365 POSITIVE LEADERSHIP customer service - the most important element in creating a successful business in the by Kim Cameron 90’s. ©1993 (Random House) Positive Leadership shows how to reach beyond ordinary success to achieve extraor- Available on CD. Catalog number 13236 (2 CDs 45 Min each) dinary effectiveness, spectacular results, and what Kim Cameron calls “positively deviant performance”--performance far above the norm. Cameron shows that to go MANAGEMENT from successful to exceptional, leaders must learn how to create a profoundly posi- RED TEAM tive environment in the workplace. They must build on strengths rather than simply focus on weaknesses; foster positive emotions like compassion, optimism, gratitude, by Micah Zenko and forgiveness; encourage mutually supportive relationships at all levels; and pro- In Red Team, national security expert Micah Zenko provides an in-depth investiga- vide employees with a deep sense of meaning and purpose. Cameron describes four tion into the work of red teams, revealing the best practices, most common pitfalls, specific positive leadership strategies, lays out a proven process for implementing and most effective applications of these modern-day Devil’s Advocates. The best them, and includes a self-assessment instrument and a guide to assist leaders in the practices of red teaming can be applied to the CIA, NYPD, or a pharmaceutical com- implementation process. Unabridged.©2012 pany, and executed correctly they can yield impressive results: red teams give busi- Available On Demand on the TRL Audiobooks app. nesses an edge over their competition, poke holes in vital intelligence estimates, and troubleshoot dangerous military missions long before boots are on the ground. Essen- MANAGEMENT tial reading for business leaders and policy makers alike, Red Team will revolution- THE PRESENT ize the way organizations think about, exploit, compensate for, and correct their by Spencer Johnson institutional strengths and weaknesses. ©2015 Unabridged. (Brilliance Audio) The Present is an engaging story of a young man’s journey to adulthood, and his tire- Available on CD. Catalog number 13387(9 CDs, 11 Hours) less search for The Present, a mysterious and elusive gift he first hears about from a wise old man. This Present, according to the old man, is the most valuable gift a per- MANAGEMENT son can receive. Why? Because it is the one thing that doesn’t change in changing REINVENTORS times. As the young boy becomes a man, he grows disillusioned with his work and by Jason Jennings his life. So he returns to ask the old man to help him find The Present. The old man For most businesses, success is fleeting. There are only two real choices: stick with responds, “Only you have the power to find The Present for yourself.” Heeding the the status quo until things inevitably decline, or continuously change to stay vital. old man’s advice, the young man embarks on a worldwide search for this magical gift But how? Bestselling leadership and management guru Jason Jennings and his that remains unchanging in a changing world, and holds the secret to personal happi- researchers screened 22,000 companies around the world that had been cited as great ness and lifelong success. It is only after the young man has searched high and low examples of reinvention. They selected the best, verified their success, interviewed and all but given up his relentless pursuit that he discovers The Present—and all of their leaders, and learned how they pursue never-ending radical change. The fresh the promises it offers. Unabridged. ©2010 (Random House) insights they discovered became Jennings's “reinvention rules” for any business. The Available On Demand on the TRL Audiobooks app. featured companies include: Starbucks-which turned itself around by making tons of small bets on new ideas. Fresher store designs, better food products, and free Wi-Fi MANAGEMENT were a few of the results. Apollo Tyres-which launched the Apollo Academy to train PRIMAL LEADERSHIP everyone and reinvented how it finds, keeps, and grows people. It went from five by Daniel Goleman, Richard Boyatzis, Annie McKee hundred million to two billion in annual sales in only a few years. Arrow Electronics- Goleman teams with Richard Boyatzis and Annie McKee, experts on emotional intel- which found success by solving problems that drove its customers crazy and has ligence research, to explore the consequences of emotional intelligence for leaders become a twenty-billion-dollar electronics giant by shifting its focus from selling and organizations. The authors argue that a leader’s emotions are contagious, and commodities to custom tailoring solutions. Smithfield Foods-which faced a PR crisis must resonate energy and enthusiasm if an organization is to thrive. Abridged. ©2002 over the way it slaughtered animals and polluted the environment and transformed (Audio Renaissance) itself by hiring an environmental activist and empowering him to transform the com- Available on CD. Catalog number 13138(3 CDs 60 Min each) pany's ethos. If you're ready to toss same old, same old out the door, The Reinventors Available On Demand on the TRL Audiobooks app. will become your road map to successfully pursuing continuous change. It will help your company stay relevant for years to come.©2012 MANAGEMENT Available On Demand on the TRL Audiobooks app. THE PROGRESS PRINCIPLE by Teresa Amabile, Steven Kramer MANAGEMENT What really sets the best managers above the rest? It’s their power to build a cadre of REINVENTING WORK employees who have great inner work lives—consistently positive emotions; strong by Tom Peters motivation; and favorable perceptions of the organization, their work, and their col- Peters challenges us, to undertake nothing less than a complete reinvention of work: leagues. The worst managers undermine inner work life, often unwittingly. As Teresa how we think about it, how we bring ourselves to it, how we do it. You will be Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane equipped to reinvent yourself to keep pace with the reinvention of work itself-which workday events can make or break employees’ inner work lives. But it’s forward will be one of the principal hallmarks of life in the new century. ©2000 (Harper-Col- momentum in meaningful work—progress—that creates the best inner work lives. lins) Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees Available on CD. Catalog number 13351(5 CDs 6 Hours, 45 Min.) in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day. The book shows how to remove obstacles to progress, MANAGEMENT including meaningless tasks and toxic relationships. It also explains how to activate THE RIDDLE two forces that enable progress: (1) catalysts—events that directly facilitate project by Andrew Razeghi work, such as clear goals and autonomy—and (2) nourishers—interpersonal events that uplift workers, including encouragement and demonstrations of respect and col- In this fascinating book, Andrew Razeghi examines the precursors to creative insight legiality. Brimming with honest examples from the companies studied, The Progress and offers clear-cut methods for making “Eureka moments” routine practice rather Principle equips aspiring and seasoned leaders alike with the insights they need to than lucky accidents. Combining the latest scientific research, interviews with cur- maximize their people’s performance. ©2012 Unabridged. (Brilliance Audio) rent innovators, and studies of history’s most creative minds, he dissects the creative Available on CD. Catalog number 13685 (6 CDs 75 Min each) process and presents a practical approach for inspiring innovation. The Riddle illus- trates how replicating these precursors - curiosity, constraints, connections, conven- MANAGEMENT tions, and codes - can increase your odds of success at innovation. Unabridged. PUTTING THE ONE MINUTE MANAGER TO WORK ©2008 (Brilliance Audio) Available on CD. Catalog number 13503 (7 CDs 7 Hours, 45 Min.) by Ken Blanchard, Ph.D. and Robert Lorber, Ph.D With more than two million hardcover copies in print, The One Minute Manager is MANAGEMENT one of the most successful management audio programs ever published. Now, the bestselling team of Blanchard and Lorber bring you the ever-timely strategies of One RIDING THE WINDS OF CHANGE Minute Management in Putting the One Minute Manager to Work -- an indispensable by F. G. “Buck” Rodgers success tool for any manager striving to get the most from his or her people. ©1995 Identify the forces of change; take control and lead! One person can make a differ- (Simon & Schuster) ence. ©1985 (Listen USA) Available on CD. Catalog number 13347 (1 CD 50 Min) Available on CD. Catalog number 13247 (1 CD 44 Min) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 23 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE RIGHT FIGHT SIMPLE ART OF GREATNESS by Saj-Nicole Joni & Damon Beyer by James X. Mullen In an age when corporate executives are focused on smoothing out differences and James Mullen believes that American employees are inherently ambitious, and that achieving consensus, Saj-Nicole Joni and Damon Beyer contend that happy workers the most efficient and profitable way a company can reach its full potential is by aren't always productive; they often become prone to boredom and complacency. empowering its workforce, individual by individual. Yet most companies treat their While organizational harmony and strategic alignment are important, the health and employees like idiots, says Mullen, creating a work environment where employees well-being of organizations also depend on carefully constructed and constructive grimly submit to subservience in exchange for security, morale is low, and failure is conflict. ©2010 Unabridged (Tantor) built into management philosophy. In The Simple Art of Greatness, Mullen explains Available on CD. Catalog number 13346 (5 CDs 70 Min each) how managers who are willing to re-think their approach to power and control can Available On Demand on the TRL Audiobooks app. transform their company into a vital, enthusiastic, more productive place to work. Using ideas adapted from his favorite philosopher Aristotle, Mullen outlines the management principles that have helped him build one of the country's most MANAGEMENT respected advertising agencies—principles that can help managers unleash the hid- SATISFIED CUSTOMERS TELL 3 FRIENDS, ANGRY den potential of employees in any company, and provide the key to living an intelli- CUSTOMERS TELL 3,000 gent, responsible life outside the office as well.Unabridged by Pete Blackshaw Available On Demand on the TRL Audiobooks app. In today’s Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls “consumer-generated media” MANAGEMENT -- blogs, social networking pages, message boards, product review sites -- even a sin- SIX SIGMA gle disgruntled customer can broadcast his complaints to an audience of millions. by Mikel Harry, Ph.D., and Richard Schroeder Blackshaw shows managers, marketers, and business leaders how to establish and What is Six Sigma? It is a business process that enables companies to increase profits maintain credibility for their brand by being authentic, listening and responding to dramatically by streamlining operations, improving quality, and eliminating defects customers, and forming relationships built on openness, transparency, and or mistakes in everything a company does, from filling out purchase orders to manu- trust.©2008 (Tantor Media) facturing airplane engines. Six Sigma should be of paramount importance to every Available on CD. Catalog number 13677(5 CDs 65 Min each) forward-thinking executive and manger determined to make their company world- Available On Demand on the TRL Audiobooks app. class in their industry. ©2000 (Random House) Available on CD. Catalog number 13033 (5 CDs 65 Min each)

MANAGEMENT MANAGEMENT THE SECRET THE SMALL B!G by Ken Blanchard by Steve J. Martin, Noah J. Goldstein, and Robert B. Cialdini In the now classic business fable, The Secret, Debbie, a struggling leader finds her- At some point today you will have to influence or persuade someone - your boss, a self about to lose her job due to poor performance. In a desperate attempt to save her co-worker, a customer, client, spouse, your kids, or even your friends. What is the career, she enrolls in a new mentoring program offered by her company. Much to her smallest change you can make to your request, proposal or situation that will lead to surprise, Debbie finds her mentor is the president of the company (Jeff Brown). Deb- the biggest difference in the outcome? In The small BIG, three heavyweights from bie decides that all she needs is the answer to one question, 'What is the secret of the world of persuasion science and practice -- Steve Martin, Noah Goldstein and great leaders?' Over the next 18 months Jeff explains to Debbie that the secret is Robert Cialdini -- describe how, in today's information overloaded and stimulation rooted in an attitude. He tells her that she must be willing to become a serving leader saturated world, increasingly it is the small changes that you make that lead to the rather than a self-serving leader. The secret is that all great leaders Serve. The story biggest differences. ©2014 Unabridged (Tantor) unfolds as Debbie learns and applies each of these imperatives with her team. As a Available on CD. Catalog number 13386(MP3 1 CD, 8 Hours) result, Debbie's team goes from worst to first. They become the highest performing Available On Demand on the TRL Audiobooks app. team within the company. In the end, Debbie understood that all the changes and improvements were the result of the choices she made as a leader. She realized that to MANAGEMENT Serve is a choice. Debbie decided once and for all, she would no longer be a self- CD13012 THE SMART SWARM serving leader, she would be a serving leader! Unabridged. ©2009 by Peter Miller Available On Demand on the TRL Audiobooks app. W E In a world where speed and flexibility are valued more than ever, leaders from the N corporate boardroom to the military are looking for answers from seemingly unlikely MANAGEMENT experts-the ones in the grass, in the air, in the lakes, and in the woods. In this innova- THE SCORE TAKES CARE OF ITSELF tive audio book, veteran National Geographic editor Peter Miller explains the basic principles of smart swarms- self-organization, diversity of knowledge, indirect col- by Bill Walsh laboration, and adaptive mimicking-to show how swarm species such as ants, bees, Bill Walsh is a towering figure in the history of the NFL. His advanced leadership and fish can teach us to tackle some of the most complex conundrums in business, transformed the San Francisco 49ers from the worst franchise in sports to a legendary politics, and technology. By studying ant colonies' simple governing rules, computer dynasty. In the process, he changed the way football is played. Prior to his death, scientists have written programs to streamline factory processes, telephone networks, Walsh granted a series of exclusive interviews to bestselling author Steve Jamison. and truck routes. Termites have inspired climate control solutions, and the U.S. mili- These became his ultimate lecture on leadership.Additional insights and perspective tary is developing a team of robots that behaves like a school of fish. Groups in are provided by Hall of Fame quarterback Joe Montana and others. Bill Walsh taught nature are the real specialists because they've evolved strategies over millions of that the requirements of successful leadership are the same whether you run an NFL years to cope with uncertainty, complexity, and change-the same challenges that franchise, a fortune 500 company, or a hardware store with 12 employees. These final make our lives and businesses difficult today. Leading scientists in fields from biol- words of 'wisdom by Walsh' will inspire, inform, and enlighten leaders in all profes- ogy to physics, social psychology, and business management are all studying smart sions. ©2009 Unabridged. (Tantor) swarms to unlock their secrets, and Peter Miller takes us on a lively tour to show us Available on CD. Catalog number 13690(1 MP3- CD, 11 Hours) how we can, too. A fascinating journey from the critter to the corporation, The Smart Available On Demand on the TRL Audiobooks app. Swarm is an eye-opening look at small-scale phenomena with big implications for us all. Unabridged ©2010 Available On Demand on the TRL Audiobooks app. MANAGEMENT THE SERVANT LEADERSHIP TRAINING MANAGEMENT by James C. Hunter SMART TRUST This acclaimed author teaches you immediate, practical techniques for applying the by Steven M. Covey revolutionary principles of servant leadership to your working or personal life. Smart Trust has met the strict scrutiny of business leaders around the globe and is ©2006 (McGraw-Hill Audio) validated by research from multiple sources that confirms that high-trust organiza- Available on CD. Catalog number 13090(4 CDs 4 Hours, 16 Min.) tions outperform low-trust organizations by nearly three times. Smart Trust shares Available On Demand on the TRL Audiobooks app. findings that verify how enduring success, vitality, and happiness are directly related to the level of trust in our relationships—whether in our professional or personal lives. Find out why trusted people are more likely to get hired or promoted, get the MANAGEMENT best projects and bigger budgets, and are last to be laid off. This sea-changing book SILOS, POLITICS AND TURF WARS will forever shift your perspective as it reveals and validates, once and for all, the by Patrick Lencioni transformational power of trust. Reading Smart Trust will increase your probability “Silos” are organizations’ vertical structures—but the word has become synonymous of thriving in this increasingly unpredictable marketplace. The more unpredictable it with barriers to workplace effectiveness and connotes deep political infighting. Like becomes, the more your (and your organization’s) sound judgment and ability to trust his other fables, SILOS, POLITICS, & TURF WARS is fiction in realistic form, in this low-trust world will give you a tremendous competitive advantage—and the involving not one, but three organizations, all struggling to eliminate their silos and capacity to navigate the uncertainty low trust creates. ©2012 Abridged. (Simon & bridge a sense of alignment back in place.©2006 (Audio Renaissance) Schuster) Available on CD. Catalog number 13265 (4 CDs 65 Min each) Available on CD. Catalog number 13381(1 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

24 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE SOUL OF LEADERSHIP STRATEGIC ACCELERATION by Deepak Chopra by Tony Jeary Best-selling author and spiritual guide Deepak Chopra invites you to become the In today’s ultra-competitive world, getting superior results at the fastest rate possible kind of leader most needed today: a leader with vision who can make that vision real. is critical to success. Strategic Acceleration presents a methodology that will help Chopra has been teaching leadership to CEOs and other top executives for eight you get clear, focused, and efficient. It will bring you the results and success you years, and the path outlined in The Soul of Leadership applies to any business, but want – faster. Tony Jeary’s Strategic Acceleration method resulted from his study of the same principles are relevant in every community and area of life, from family and the distinctions that characterize top-performing high-achievers and organizations. home to school, place of worship, and neighborhood. ©2010 Unabridged. (Random From his study, Tony discovered and proved that the foundational characteristic of House) great performers was their ability to communicate their vision clearly and to translate Available on CD. Catalog number 13345 (5 CDs 70 Min each) their vision into action. Tony labels this distinction Communication Mastery, and it is Available On Demand on the TRL Audiobooks app. the basis for his Strategic Acceleration Process. ©2009 (Brilliance Audio) MANAGEMENT CD-Rom Workbook available upon request. SPEAKING AT A MOMENT’S NOTICE Available on CD. Catalog number 13004 (5 CDs 75 Min each) by Dr. Edith Coleman MANAGEMENT Ever been asked to speak at an event at the very last minute and found yourself fran- STRATEGIES FOR: PUTTING THE ONE MINUTE tically trying to plan the appropriate speech? Ever been asked to welcome visitors MANAGER TO WORK and discovered you were at a loss for words? If so, Dr. Edith Coleman's Speaking at a with Kenneth Blanchard, Ph.D. and Robert Lorber, Ph.D. Moment's Notice is for you. These practical greetings and poems are a quick refer- How to make the “One Minute Manager” principles work for you. A.B.C.’s of man- ence solution for hospitable etiquette that can be easily personalized for use at any agement. The 5 step approach to productivity improvement. ©1984 (Listen USA) event or location. Next time you're called upon, don't be left speechless. Let Dr. Available on CD. Catalog number 13250 (1 CD 50 Min) Coleman's Speaking at a Moment's Notice prepare you with words of eloquence and grace that are timelessly appropriate for any situation.Unabridged MANAGEMENT Available On Demand on the TRL Audiobooks app. CD13182 STEWARDSHIP MANAGEMENT by Peter Block SQUAWK! As a successful managing strategy for corporate, governmental, and nonprofit orga- by Travis Bradberry, Ph.D. nizations, “stewardship” is, fundamentally, the spirit of partnership and service. Unfortunately, we've all been there. You and your team are facing a problem. Yet Organizations that absorb the principles of stewardship will offer equity and partner- rather than working with you to come up with a solution, your manager swoops in ship at all levels for its employees, and managers who identify themselves as “stew- squawking like a seagull, dumps orders riddled with formulaic advice, then takes off, ards” will hold themselves accountable to all those over whom they exercise power. leaving everyone else to clean up the mess. Or - let's be honest - there's been a time In this revised and updated edition, Block explores what has and has not changed in (or two) when all of us have been guilty of this very behavior. The truth is, seagull organizations and in the world in the twenty years since the first edition was pub- managers live in every workplace - but it doesn't have to be that way. Unabridged. lished. He argues that the concept of stewardship is more relevant and necessary than ©2008 (Tantor) ever, and shows how the idea of stewardship can and must be expanded out from Available on CD. Catalog number 13307 (2 CDs 75 Min each) organizations into our communities, societies, and nations. Peter Block is one of our Available On Demand on the TRL Audiobooks app. most provocative and original thinkers. Here, he extends the scope of his insights to help us create not just productive and humane workplaces but vibrant communities, MANAGEMENT an engaged democracy, and a healthy planet. Abridged. ©2013 STANDOUT Available On Demand on the TRL Audiobooks app. by Marcus Buckingham MANAGEMENT Why do some people achieve far more than others? We all get the same twenty-four Standout, the revolutionary audiobook and online assessment tool from Marcus STUCK Buckingham, is the result of extensive research, statistical testing, and analysis of the by Anneli Rufus world’s top performers. It will unveil your top two Strength Roles and offers sharp, A brilliantly written tour through many lives — and a nation — stranded at the cross- practical ideas that professionals and managers in any organization can use to find roads. In Stuck the author of the highly praised Party of One: The Loners’ Manifesto their edge and win at work. PDF includes Strength Assessment Test. ©2011 identifies a rather striking social trend: many people are stuck. Be it in the wrong Unabridged. (Oasis Audio) relationship, the wrong career, the wrong town, or with the wrong friends, some of Available on CD. Catalog number 13687 (4 CDs, 5 Hours) them even say they want to make a change but... somehow... never get the job Available On Demand on the TRL Audiobooks app. done.©2008 (Listen and Live) Available on CD. Catalog number 13337 (4 CDs 60 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. THE STARBUCKS EXPERIENCE by Joseph A. Michelli MANAGEMENT How did Starbucks turn a cup of coffee into a worldwide business phenomenon? SUPREME TEAMS With unique access to Starbucks personnel and resources, Joseph Michelli isolated Productive Teams are the heart and soul of any successful organization. Consider this the 5 key leadership principles that transformed an ordinary idea into an extraordi- a crash course in working successfully with others to achieve peak results! ©2004 nary experience. ©2007 (McGraw-Hill Audio) (Rockhurst University) Available on CD. Catalog number 13335 (4 CDs 4 Hours, 25 Min.) Available on CD. Catalog number 13067(1 CD 72 Min) MANAGEMENT MANAGEMENT THE STARFISH AND THE SPIDER SWIM WITH THE SHARKS by Ori Brafman and Rod A. Beckstrom by Harvey Mackay If you cut off a spider’s leg, it’s crippled; if you cut off its head, it dies. But if you cut Outsell, outmanage, outmotivate and outnegotiate your competition. Harvey Mackay off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new serves as your personal mentor to help you become more successful in virtually every starfish. The Starfish and the Spider argues that organizations fall into two catego- area of your business and your life. ©1988 (Random House) ries: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and Available on CD. Catalog number 13326 (2 CDs 90 Min each) revolutionary “starfish,” which rely on the power of peer relationship. ©2006 (Hachette Audio) MANAGEMENT Available on CD. Catalog number 13169(5 CDs 60 Min each) TAKING CHARGE OF CHANGE Available On Demand on the TRL Audiobooks app. by John Diebold MANAGEMENT The man who is known as “the father of automation” reveals the 6 key areas in today’s business environment where crises can be turned into opportunities. ©1986 START WITH WHY: How Great Leaders Inspire (Listen USA) Everyone To Take Action Available on CD. Catalog number 13248 (1 CD 53 Min) by Simon Sinek Available On Demand on the TRL Audiobooks app. In studying the leaders who’ve had the greatest influence in the world, Simon Sinek discovered that they all think, act, and communicate in the exact same way—and it’s MANAGEMENT the complete opposite of what everyone else does. And it all starts with WHY. Any THE TALENT CODE organization can explain what it does; some can explain how they do it; but very few by Daniel Coyle can clearly articulate why. WHY is not money or profit—those are always results. A New York Times bestselling author explores cutting-edge brain science to learn Why does your organization exist? Why does it do the things it does? Why do cus- where talent comes from, how it grows—and how we can make ourselves smarter. tomers really buy from one company or another? Why are people loyal to some lead- How does a penniless Russian tennis club with one indoor court create more top 20 ers, but not others? Starting with WHY works in big business and small business, in women players than the entire United States? How did a small town in rural Italy pro- the nonprofit world and in politics. Those who start with WHY never manipulate, duce the dozens of painters and sculptors who ignited the Italian Renaissance? Why they inspire. And people follow them not because they have to; they follow because are so many great soccer players from Brazil? Where does talent come from, and they want to. ©2011 Unabridged. (Hachette Audio) how does it grow? Unabridged. ©2008 (Highbridge) Available on CD. Catalog number 13372 (6 CDs 7 Hours, 10 Min.) Available on CD. Catalog number 13801 (5 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 25 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT TALENT IS NEVER ENOUGH THREE LEADERSHIP SECRETS REVEALED by John C. Maxwell by Dawn Jones People everywhere are proving him right. Read the headlines, watch the highlights, Would you like to apply the secrets that top motivational leaders, from Zig Ziglar to or just step out your front door. Some talented people reach their full potential, while Tony Robbins, and from Oprah Winfrey all the way to Mother Teresa, have success- others self-destruct or remain trapped in mediocrity. What makes the difference? fully applied in their lives? Imagine being able to motivate people regardless of age, Maxwell, the go-to guru for business professionals across the globe, insists that the status, personality or even skillset? Would you like to discover and implement these choices people make-not merely the skills they inherit-propel them onto greatness secrets in your life beginning today? Then this is the program for you! As you come ©2007 (Thomas Nelson) on this journey with Dawn Jones and explore these three secrets, you will see your Available on CD. Catalog number 13279(4 CDs 4 Hours, 30 Min.) power, influence, and ability to motivate people to action begin to increase starting right now! You will learn the secrets of motivating people to action; discover how to MANAGEMENT put your personality to work for you, and one of these secrets will even show you TALENT IS OVERRATED how to eliminate one of the biggest time wasters in your life! All while helping you by Geoff Colvin clearly communicate your message consistently—so that other people “get” what The international bestseller that’s inspiring people in all walks of life around the you’re saying and move towards your goals and objectives while reaching theirs! world. What we achieve isn’t about natural gifts. Research – and dramatic real-life Unabridged ©2012 examples – show that great performance is more available than you ever thought. Available On Demand on the TRL Audiobooks app. ©2008 Unabridged. (Tantor) Available on CD. Catalog number 13375(6 CDs 60 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. THINK LIKE YOUR CUSTOMER by Bill Stinnett MANAGEMENT The most common complaint Bill Stinnett hears from his corporate clients is that THE TALENT MASTERS would-be vendors and suppliers “just don't understand our business.” In Think Like by Bill Conaty Your Customer, Stinnett explains why the key to landing corporate customers is to If talent is the leading indicator of whether a business is up or down, a success or a learn to think about the things executives and business owners think about and under- failure (and it is)... do you know how to accurately judge raw human talent? Under- stand how they make complex buying decisions. Drawing upon his years of experi- stand a person's unique combination of traits? Develop that talent? Convert what sup- ence as a Fortune 500 consultant, he offers sales and marketing professionals a posedly are “soft” subjective judgments about people into objective criteria that are powerful framework for understanding the inner workings of a business; knowing as specific, verifiable, and concrete as the contents of a financial statement? The tal- what motivates its executives and influences their buying decisions; identifying a ent masters do. They put people before numbers for the simple reason that it is talent company's organizational structure and decision-making psychology; and using that that delivers the numbers. Success comes from those who are able to extract meaning information to develop a winning strategy for influencing how and why the customer from events and the forces affecting a business, and are able to look at the world and buys. ©2005 (McGraw-Hill Audio) assess the risks to take and the risks to avoid. Unabridged ©2010 Available on CD. Catalog number 13680 (4 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT THE THREE SIGNS OF A MISERABLE JOB TALENT RULES! by Patrick Lencioni by Lou Adler In this, his most anticipated fable, New York Times bestselling author Patrick Len- In Talent Rules, veteran headhunter and renowned hiring expert Lou Adler lays out a cioni takes on his most universal and human topic to date: misery at work. In doing step-by-step system that will empower you to hire the right person every time. Lou's so, Lencioni presents a revolutionary yet simple model for making any job more proven methods — which include detailed interview and assessment checklists and rewarding and fulfilling.Lencioni tells the unforgettable story of Brian Bailey, an specific benchmarks — will enable you to evaluate a candidate based on measurable abruptly retired executive searching for meaning in his career and his life. Through a performance objectives, rather than your own impulses, and make consistently sound series of twists and turns, Brian discovers the three universal causes of anguish and hiring decisions that result in a strong, cohesive team that operates at optimum levels. frustration at work, and the keys to overcoming them. Whether you’re an executive Lou also shares insights on utilizing the latest recruiting technologies, both off- and looking to establish a cultural competitive advantage, a manager trying to engage and online, to approach and attract great candidates right from the start. ©2007 (Nightin- motivate your people, or an employee searching for fulfillment in your work, The gale Conant) Three Signs of a Miserable Job will provide you with immediate relief–and hope. PDF workbook is available upon request. ©2007 (Simon & Schuster) Available on CD. Catalog number 13502 (6 CDs 6 Hours) Available on CD. Catalog number 13272(4 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT TALKING WITH THE ONE MINUTE MANAGER MANAGEMENT by Ken Blanchard THE THREE TENSIONS Authors Ken Blanchard (a management expert) and Spencer Johnson, a practicing by Dominic Dodd and Ken Favaro dentist, have sold some 13 million copies of The One Minute Manager, which has Profitability or growth? Results today or tomorrow? More synergy or better stand- been translated into 37 languages. One of Ken Blanchard’s latest books is Creating alone performance? Ask managers which they want and most will tell you both. But High Performance Organizations. Unabridged ©1985 they will also tell you that more progress on one front usually comes with less prog- Available On Demand on the TRL Audiobooks app. ress on the other. Dominic Dodd and Ken Favaro explore the three tensions every MANAGEMENT company faces and how to overcome them. Managers in any type of organization, at any level, will find The Three Tensions an invaluable source of new ideas and practi- TEAM IS FROM VENUS, YOU’RE FROM MARS cal advice. ©2007 (Hachette Audio) by John Gray Available on CD. Catalog number 13091 (7 CDs 65 Min each) Though different departments (Venus versus Mars) within an institution or corpora- tion often work toward their own department’s goals, the two can sometimes find MANAGEMENT common ground when goals overlap. At such times, the two sides must work TOO MANY BOSSES, TOO FEW LEADERS together. There are three elements essential for bringing Mars and Venus into the same orbit: leadership, structure, and talent.First, leadership. The magic of gifted by Rajeev Peshawaria leadership is that it sees the benefits of breaking down those barriers. A strong leader In this remarkable empowering book, Rajeev offers listeners the opportunity to expe- with a strategic vision is a great start. But to drive collaboration, you also need a good rience the highest level of leadership training available in the world. Introducing the organizational structure, which is the second element. The third essential element for three core principles he has observed are the foundation of the best leadership-that fruitful Mars-Venus collaboration is human resources. If you don’t have the right great leaders clearly define their purpose and values; that nobody can motivate people for the job, progress will be hindered. Then, if leadership, structure, and talent another person because everyone comes premotivated; and that a leader’s job is not are the three legs of the stool, communication is the glue that holds them all together, to directly produce results but to create the conditions that will harness the energy of or in this case, the gravitational force that makes the planets spin round. Unabridged others-he details his unique and proven program for achieving leadership excellence. ©2011 Filled with specific tips about the vital questions to ask and simple but powerful steps Available On Demand on the TRL Audiobooks app. to follow, this book is a manager’s essential tool kit for long-term superior perfor- mance. ©2011 Unabridged. (Tantor) MANAGEMENT Available on CD. Catalog number 13378 (7 CDs 65 Min each) TEAMWORK 101 by John C. Maxwell MANAGEMENT Talent wins games, but teamwork wins championships. “Teamwork is always at the TOUGH MANAGEMENT heart of great achievement,” says New York Times best-selling author John C. Max- by Chuck Martin well. “The question isn't whether teams add value. The question is whether we will Chuck Martin delivers down-in-the-trenches solutions to the challenges you face acknowledge that fact and work to become better team players.” This concise, every day. He describes a set of powerful principles and practices, used by managers power-packed game plan can help you create an environment that results in victory at top-performing companies to do more, deliver more, and grow more-while keep- and fulfillment for the whole team. Unabridged. ©2009 ing stress levels to a minimum. ©2006 (McGraw-Hill Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 13031 (4 CDs 65 Min each)

26 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT THE TOYOTA WAY TURN THIS SHIP AROUND by Jeffrey K. Liker by L. David Marquet Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of Turn the Ship Around! is the true story of how the Santa Fe skyrocketed from worst any competing manufacturer. In factories around the globe, Toyota consistently to first in the fleet by challenging the US Navy's traditional leader-follower approach. raises the bar for manufacturing, product development, and process excellence. The Struggling against his own instincts to take control, he instead achieved the vastly result is an amazing business success story: steadily taking market share from price- more powerful model of giving control. -- Before long, each member of Marquet's cutting competitors, earning far more profit than any other automaker, and winning crew became a leader and assumed responsibility for everything he did, from clerical the praise of business leaders worldwide. ©2004 Unabridged. (McGraw-Hill Audio) tasks to crucial combat decisions. The crew became fully engaged, contributing their Available on CD. Catalog number 13369(4 CDs 70 Min each) full intellectual capacity every day, and the Santa Fe started winning awards and pro- moting a highly disproportionate number of officers to submarine command. -- No MANAGEMENT matter your business or position, you can apply Marquet's radical guidelines to turn TRAINING CAMP your own ship around. The payoff? -- a workplace where everyone around you is tak- by Jon Gordon ing responsibility for their actions, where people are healthier and happier, where In the spirit of his international bestseller The Energy Bus, Jon Gordon returns with everyone is a leader. ©2014 Unabridged. (Hachete) another inspirational fable filled with invaluable lessons and insights on bringing out Available on CD. Catalog number 13385 (5 CDs, 6.5 Hours) the best in yourself and your team. Training Camp follows the story of Martin Jones, Available On Demand on the TRL Audiobooks app. an undrafted rookie trying to make it in the NFL. He's spent his entire life proving to the critics that a small guy with a big heart can succeed against all odds. After sprain- MANAGEMENT ing his ankle in the preseason, Martin thinks his dream is lost... until he meets a very UBUNTU! special coach who shares eleven life-changing lessons that keep his dream alive— by Stephen Lundin & Bob Nelson and might even make him the best of the best. Unabridged. ©2009 (Hachette) A powerful story about the African philosophy of teamwork and collaboration that Available on CD. Catalog number 13311 (3 CDs 55 Min each) has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives, written by the bestselling coauthor of Fish! and the bestselling MANAGEMENT author of 1001 Ways to Reward Employees. Ubuntu! shows us a way to overcome THE TRANFORMATIVE CEO our fears, insecurities, and the “me-ism” that so often permeates our workplaces, and by Jeffrey J. Fox replace it with a culture of genuine respect and collaboration. It promises to take its Bestselling author Jeffrey Fox literally wrote the book on How To Become A CEO, place alongside Fish! and other business parables as the next bestselling classic in the and radio talk show host Robert Reiss has interviewed several of the world’s top business category. Unabridged. ©2010 (Random House) CEOs. In The Transformative CEO, they have boiled down the characteristics it takes Available on CD. Catalog number 13417 (3 CDs 75 Min each) to become a transformational CEO - the kind that takes problems and transforms Available On Demand on the TRL Audiobooks app. them into opportunities for growth and profit. With research based on first-hand MANAGEMENT interviews with superstar CEOs, The Transformative CEO provides valuable strate- ULTIMATE CUSTOMER SERVICE gies that any manager, business owner, or executive can use. ©2012 Unabridged. Narrated by Mark Sanborn (Brilliance Audio) Available on CD. Catalog number 13686 (3 CDs 75 Min each) Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class ser- vice. You’ll learn the latest customer engagement strategies from celebrity authors Shep Hyken, and Mark Sanborn, whose strategies and techniques will create positive Make Travel Time Pay... relationships and long term loyalty with your customers. You’ll also learn how your choice of words can impact the future buying behavior of even your most loyal cus- with audio cassettes and CDs. tomers. The experts in this series teach you how to avoid common pitfalls and offer seven secrets of remarkable communication that produce outstanding results. A satis- fied customer is the number one asset for any businesses, and now you can get the MANAGEMENT leading thought leaders and practitioners to train your team for the same price as a TRANSITIONS business lunch. Unabridged.©2011 by William Bridges Available On Demand on the TRL Audiobooks app. First published in 1980, Transitions was the first book to explore the underlying and MANAGEMENT universal pattern of transition. Recently named one of the fifty most important self- help books of all time, Transitions remains the essential guide for coping with the WALK THE WALK inevitable changes in life. ©2008 (Hachette Audio) by Alan Deutschman Available on CD. Catalog number 13168 (6 CDs 60 Min each) Most leaders focus too much on what they say and not nearly enough on setting an example. This audiobook shows what happened in those unusual cases of true lead- MANAGEMENT ers—in business, education, the military, and nonprofits—who always walked the TRIBES: WE NEED YOU TO LEAD US walk, especially when times got tough. In a skeptical world, their actions gave them by Seth Godin more credibility than even the best possible speeches. Unabridged ©2009 (Brilliance If you think leadership is for other people, think again—leaders come in surprising Audio) packages. Ignore an opportunity to lead and you risk turning into a “sheepwalker”— Available on CD. Catalog number 13367 (5 CDs 74 Min each) someone who fights to protect the status quo at all costs, never asking if obedience is MANAGEMENT doing you (or your organization) any good. Sheepwalkers don’t do very well these CD13011 WE days. Tribes will make you think (really think) about the opportunities for leading by Rudy Karsen your fellow employees, customers, investors, believers, hobbyists, readers.... It's not We sketches the landscape of today’s changing job environment and gives managers easy, but it's easier than you probably imagine. Unabridged. ©2008 (Brilliance and individual employees alike a road map to full engagement. Unabridged Audio) Available on CD. Catalog number 13533(3 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. MANAGEMENT MANAGEMENT WHALE DONE! THE TRUST EDGE by Ken Blanchard by David Horsager In Whale Done!, Ken Blanchard shows how positive reinforcement and redirection The Trust Edge reveals the unique characteristic of the greatest leaders and organiza- can help increase productivity. These techniques are remarkably easy to master and tions of all time-Trust. Unabridged ©2013 can be applied equally well at home, allowing listeners to become better parents and Available On Demand on the TRL Audiobooks app. more committed spouses and have happier personal lives. Unabridged. ©2002 (Simon & Schuster) MANAGEMENT Available on CD. Catalog number 13194 (3 CDs 60 Min each) CD13012 TRUST FACTOR Available On Demand on the TRL Audiobooks app. by Paul J. Zak Why is -culture- so difficult to improve? What makes so many good employees MANAGEMENT NEW check out? Neuroscientist Paul Zak shows that innate brain functions hold the WHAT IS LEADERSHIP? answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of What Is Leadership? is a multi session leadership retreat in a box. Why spend oxytocin surges through your brain and triggers you to reciprocate. This simple $20,000 to hire one expert for your meeting when your team can benefit from expert mechanism creates a perpetual trust-building cycle--the key to changing stubborn perspectives for the same price as a business lunch With What Is Leadership? you’ll workplace patterns. Drawing on his original research, Zak teases out science-backed be able to clearly define what it takes to be a leader and have unlimited access to the insights for building high-trust organizations. Trust Factor opens a window on how world’s top success coaches any time you want. With topics ranging from productiv- brain chemicals affect behavior, why trust gets squashed, and ways to consciously ity and time management to positive thinking, this audio collection featuring several stimulate it by celebrating effort, sharing information, promoting ownership, and New York Times bestselling authors will give you the confidence to take your team more. The Ofactor(TM) survey, data, and examples support the action plans. Bril- to new heights and offer hours of inspiration and practical steps to power-up your liance Audio. Unabridged ©2017 influence in all areas of the workplace and beyond. Unabridged. ©2013 Available on CD. Catalog number 13393 (5 CDs 6.5 hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 27 MANAGEMENT MANAGEMENT MANAGEMENT MANAGEMENT WHAT IT TAKES TO BE #1 WHY TEAMS DON’T WORK by Vince Lombardi, Jr. by Harvey Robbins Legendary coach Vince Lombardi’s son understands his fathers unrelenting passion What are today's teams really like, and why are they failing? In their new book, authors for winning! He reveals the bedrock principles behind his father’s legendary meth- Harvey Robbins and Michael Finley explain what they see as the reason: teams fail ods. This is the first personal, but practical exploration of Vince Lombardi’s all or largely because they don't think through the human implications of teaming. The New nothing approach to winning for all business leaders, or those who aspire to leader- Why Teams Don't Work is as much about people as it is about business. This handbook ship! ©2002 (McGraw-Hill Audio) will help team members and leaders maintain the highest level of social and emotional Available on CD. Catalog number 13029(4 CDs 65 Min each) intelligence by making them more aware of their own needs, conflicts, and peculiari- ties. Abridged ©2000 MANAGEMENT Available On Demand on the TRL Audiobooks app. WHAT MAKES A LEADER? MANAGEMENT by Daniel Goleman CD13012 WIN THE CUSTOMER What Makes a Leader: Why Emotional Intelligence Matters presents Daniel Gole- by Flavio Martins man’s groundbreaking, highly-sought articles from the Harvard Business Review and Great companies distinguish themselves from the competition by providing their cus- other business journals compiled in one volume. Includes explanatory posts from EW Linkedin and the HBR blog that elucidate the articles. This often-cited, proven- N tomers with something truly special, something beyond price point that can't be effective material has become essential reading for leaders, coaches and educators duplicated: unique, outstanding customer service experiences. Win the Customer committed to fostering stellar management, increasing performance, and driving cuts right to the chase, giving readers practical, powerful techniques for energizing innovation. This collection reflects the evolution of Dr. Goleman’s thinking about the way they interact with the people who drive their business. Filled with examples emotional intelligence, tracking the latest neuroscientific research on the dynamics of and inspiration, the book shows readers how to:Align the business around a customer relationships, and the latest data on the impact emotional intelligence has on an orga- service mission Make every employee a customer service agent Create an environ- nization’s bottom-line.©2014 ment in which exceptional service experiences can happen Humanize customer ser- vice, virtually and in person Find a way to say “yes” even when the answer is Available On Demand on the TRL Audiobooks app. “no”Ask fewer questions-and provide more answers Use words that win customers Empower employees to find innovative solutions Learn from your critics Exploit MANAGEMENT your customer's pain points, but never the customer Allow for random acts of WOW- WHAT THE CUSTOMER WANTS YOU TO KNOW they're often the most memorable And much more When it comes to service, satis- by Ram Charan faction is a short-sighted goal. Follow the simple rules in this book and transform ordinary customers into lifelong fans. Unabridged ©2015 More than ever these days, the sales process often turns into a war about price--a frustrating, unpleasant war that takes all the fun out of selling. But there's a better Available On Demand on the TRL Audiobooks app. way to think about sales, says bestselling author Ram Charan, who is famous for clar- ifying and simplifying difficult business problems. Instead of starting with your prod- MANAGEMENT uct or service, start with your customer's problems. Focus on becoming your CD13018 WINNIE THE POOH ON MANAGEMENT customer's trusted partner, someone he or she can turn to for creative, cost-effective by Roger E. Allen solutions that are based on your deep knowledge of his values, goals, problems, and In this clever business primer, author Roger E. Allen uses the characters in A. A. customers. ©2007 (Tantor Media) Milne's classic children's story to illustrate such fundamental principles of good man- Available on CD. Catalog number 13676(4 CDs 65 Min each) agement as leadership, communication, organization, motivation, delegation of Available On Demand on the TRL Audiobooks app. authority, and the importance of setting clear objectives. Allen's droll sense of humor cuts through the mind-numbing jargon of most business books. The result is a highly entertaining and surprisingly practical guide through the Hundred Acre Wood of MANAGEMENT effective business management. Abridged ©1994 CD13012 WHERE HAVE ALL THE LEADERS GONE? Available On Demand on the TRL Audiobooks app. by Lee Iacocca The most widely recognized business executive of all time asks the tough questions MANAGEMENT NEW that America's leaders must address: What is each of us giving back to our country? YOU DON’T NEED A TITLE TO BE A LEADER Do we truly love democracy? Are we too fat and satisfied for our own good? Why is America addicted to oil? Do we really care about our children's futures? Who will by Mark Sanborn save the middle class? Lee Iacocca believes that leaders are made in times of crisis Mark shows us how each of us can be a leader in our daily lives and make a positive -- such as today. He has known more leaders than almost anybody else -- including difference, whatever our title or position. ©2006 (Random House) nine U.S. presidents, many heads of state, CEOs of the nation's top corporations, Available on CD. Catalog number 13183 (2 CDs 70 Min each) celebrities, and even a pope -- and is uniquely suited to share his wisdom, knowl- Available On Demand on the TRL Audiobooks app. edge, and wit about the leadership of America. Lee Iacocca does not mince words, and in Where Have All the Leaders Gone? he offers his no-nonsense, straight-up MANAGEMENT assessments of the American politicians most likely to run for president in 2008. He YOUR MANAGEMENT SUCKS also shares his lessons learned, and issues a call to action to summon Americans back by Mark Stevens to their roots of hard work, common sense, integrity, generosity, and optimism. In a straight-talking, no BS style Stevens offers brass-tracks examples of manage- Where have all the leaders gone? Lee Iacocca has the answer. Unabridged ©2007 ment approaches that do and don’t work and inspires people to ask themselves the Available On Demand on the TRL Audiobooks app. tough questions they need to answer in order to become true leaders. ©2006 (Tantor) Note: Contains adult language Available on CD. Catalog number 13134 (6 CDs 70 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. WHO by Geoff Smart and Randy Street It's happened to the best of us. You have a job opening to fill. You interview a range MANAGEMENT of qualified candidates and hire the best of the bunch---or so you think. You soon CD13412 ZIG ZIGLAR’S LEADERSHIP & SUCCESS SERIES realize that the person who seemed like a perfect fit during the interview doesn't have World renowned author and speaker Zig Ziglar teaches timeless principles of leader- what it takes to do the job. In Who, Geoff Smart and Randy Street, of the manage- ship that can help you become a strong leader in any vocation. Not only that, he helps ment consulting firm ghSmart, combine their experiences training thousands of man- listeners develop a deeper understanding of success by understanding principles of agers and executives with the most revealing and comprehensive research ever on the achieving success in life and business. His advice includes a nine step program that subject of how to hire successfully, as well as advice and stories from more than details how to develop a winning attitude to help you achieve optimal success. A pos- twenty billionaires and sixty CEOs. The result is a simple, four-step method for hir- itive attitude is key to becoming a good leader and learning how to build people up in ing with confidence, designed for everyone from the CEO on down. Who shows you order to keep your business growing. Develop a positive outlook on failure, and how to avoid the most common pitfalls of hiring, how to identify “A Players”---peo- understand why it is an event and not a person. The manner in which you treat people ple who can perform their job better than 90 percent of the candidates in their field--- will pay rich dividends. Adapted. ©2010 and how to make sure the best candidate will be excited to join your organization. Available On Demand on the TRL Audiobooks app. Unabridged. ©2008 (Tantor) Available on CD. Catalog number 13510 (4 CDs 70 Min each) MANAGEMENT Available On Demand on the TRL Audiobooks app. ZINGERMAN’S GUIDE TO GIVING GREAT SERVICE by Ari Weinzeig MANAGEMENT Why should you take advice from a deli with a funny name in Ann Arbor, Michigan? WHO MOVED MY CHEESE? Because one of Zimmerman's founding partners, Ari Weinzweig, has distilled the by Spencer Johnson, M.D. most important facts about effective customer service into concise and snappy for- The world’s most popular management method. Learn an amazing way to deal with mulas that are easy for you and the people who work with you to remember and use. change in your work and in your life! ©1998 (Simon & Schuster) ©2005 (Listen & Live Audio) Available on CD. Catalog number 13049 (1 CD 60 Min) Available on CD. Catalog number 13664 (3 CDs 3 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

28 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT 100 WAYS TO MOTIVATE YOURSELF CD14088 ACHIEVING WORK LIFE BALANCE by Steve Chandler by Jeff Davidson Live the life you've always wanted to live! 100 Ways to Motivate Yourself is packed Achieving work-life balance seems to be a goal that eludes most people today, with techniques for breaking down negative barriers and pessimistic thoughts that though many crave it. In this ultra-hectic world, with so much competing for your prevent you from fulfilling your goals and dreams. It's easy to get stuck in a hum- time and attention, how do you create a sense of control at work, home, and every drum life and only fantasize about what “could have been.” Motivational speaker place in between? Davidson, lays out a plan for achieving work-life balance based on Steve Chandler helps you change that way of thinking to what “will be.” His ideas lessons in nine categories. The categories include breathing lessons, digestion les- will help you create an action plan for living out your vision. ©1996 (HighBridge sons, nutrition lessons, pacing lessons, pausing lessons, leisure lessons, quiet lessons, Audio) sleeping lessons, and reflection lessons. Jeff discusses the prevailing behavior in Available on CD. Catalog number 14146 (2 CDs 45 Min each) which most people engage, followed by the desired behavior that would lead to a Available On Demand on the TRL Audiobooks app. great sense of breathing space. The result, unlike anything you've heard, which will PERSONAL DEVELOPMENT enables you to put your hands on the tools and levers that add up to a greater experi- THE 15 INVALUABLE LAWS OF GROWTH ence of work-life balance, more often throughout the day, every day. Adapted ©2011 by John C. Maxwell Available On Demand on the TRL Audiobooks app. Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development PERSONAL DEVELOPMENT for over fifty years, and for the first time, he teaches everything he has gleaned about ACING THE INTERVIEW what it takes to reach our potential. This third book in John Maxwell's Laws series by Tony Beshara (following the 2-million seller The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork) will help you become a lifelong learner whose Wouldn't it be nice if you could just walk into an employer's office, sit down, relax, potential keeps increasing and never gets “used up.” ©2014 Unabridged. (Hachette) answer questions honestly-in short, “just be yourself”-and instantly get the job? Available on CD. Catalog number 14248 (7 CDs, 7.5 Hours) Unfortunately, the real world doesn't work like that. With people switching careers Available On Demand on the TRL Audiobooks app. more and more often and the competition fierce for every position that becomes PERSONAL DEVELOPMENT available, one has to be primed for any question an interviewer may throw at you. THE 33 STRATEGIES OF WAR Packed with more than 450 sample questions, Acing the Interview gives the listener candid advice on answering even the trickiest and most unexpected interview ques- by Robert Greene tions. (Unabridged) ©2008 (Hachette) The contemporary companion to Sun-tzu's The Art of War, this brilliant distillation Available on CD. Catalog number 14239 (10 CDs 60 Min each) of the strategies of war can help us gain mastery in the modern world.Spanning world Available On Demand on the TRL Audiobooks app. civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, this is a comprehensive guide to getting ahead PERSONAL DEVELOPMENT and staying there. ©2006 (High Bridge) Available on CD. Catalog number 14216(8 CDs 75 Min each) THE ANSWERS ARE WITHIN YOU Available On Demand on the TRL Audiobooks app. by Debbie Ford PERSONAL DEVELOPMENT In this unparalleled new audio program, The Answers Are Within You: Unveiling Life's Greatest Spiritual Secrets in the Shadow of Your Soul, Debbie encourages you 21 DAYS TO SELF-DISCOVERY to open each and every chapter of your personal story, especially the painful ones, by CareerTrack and use them as a springboard to a more purposeful and authentic life. ©2003 (Night- What are you doing with the rest of your life? Do you have meaningful goals in ingale-Conant) mind? The kind that, once you reach them, will enrich your life, make you happier CD-Rom Workbook available upon request. and give you a greater sense of fulfillment? The truth is, you can't pursue your goals Available on CD. Catalog number 14181 (6 CDs 6 Hours) until you know exactly what they are, and figuring that out can be a job in itself. ©2005 (Wise Now Media) PERSONAL DEVELOPMENT PDF Workbook available on internet Available on CD. Catalog number 14206 (4 CDs 60 Min each) THE ART OF EXTREME SELF-CARE by Cheryl Richardson PERSONAL DEVELOPMENT This life-changing work by best-selling author Cheryl Richardson offers you 12 strat- THE 250 JOB INTERVIEW QUESTIONS egies to transform your life one month at a time. Designed as a practical, action-ori- by Peter Veruki ented program, each chapter challenges you to alter one behavior that keeps getting Landing a good job is a competitive process and often the final decision is based on you in trouble. The audiobook is filled with personal stories of how Cheryl and oth- your performance at the interview. By following the advice of prominent career plan- ers have learned to make the practice of Extreme Self-Care their new standard for liv- ning and human resources expert Peter Veruki, you’ll know you have the right ing. ©2009 (Hay House) answer at your job interview. ©2005 (Listen & Live) Available on CD. Catalog number 14329 (2 CDs 2 Hours, 20 Min.) Available on CD. Catalog number 14246 (3 CDs 3 Hours, 20 Min.) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE ART OF WAR FOR WOMEN THE 48 LAWS OF POWER by Chin-ning Chu by Robert Greene The ART OF WAR FOR WOMEN brings the eternal wisdom of Taoist philosopher- Cunning, instructive, and amoral, this controversial bestseller distills 3,000 years of general Sun Tzu to an underserved audience looking for strategies that will help them the history of power into 48 well-explicated laws. Law 1: Never Outshine the Master. thrive in their careers. While more women are succeeding in business than ever Law 3: Conceal Your Intentions. Law 7: Get Others to Do the Work for You, but before, corporate America is still very much a boys' club. Chin-Ning Chu reveals Always Take the Credit. Law 15: Crush Your Enemy Totally. Law 33: Discover Each how the fundamental elements of warfare can help women determined to get ahead in Man's Thumbscrew. ©2007 (High Bridge) their careers. ©2007 (Hachette Audio) Available on CD. Catalog number 14215 (8 CDs 75 Min each) Available on CD. Catalog number 14106 (5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT 50 PSYCHOLOGY CLASSICS AS A MAN THINKETH by Tom Butler-Bowdon by James Allen A brilliant summary of 50 of the most influential books in psychology. Tom Bulter- Allen's practical philosophy of successful living has awakened millions to the discov- Bowdon is now recognized as an expert in personal development literature. His 50 ery and perception of the truth that they themselves are makers of themselves. Build- Classics series has been hailed as the definitive guide to “the literature of possibility,” ing on the Bible verse. As a man thinketh, so he is, Allen insists that it is within the and has won numerous awards including the Benjamin Franklin Self-Help Award and power of each person to form his own character and create his own happiness. Foreword Magazine's Book of the Year Award. ©2007 (Hachette Audio) Unabridged ©2011 Available on CD. Catalog number 14116 (10 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT 59 SECONDS PERSONAL DEVELOPMENT CD14088 AS LUCK WOULD HAVE IT by Richard Wiseman A psychologist and best-selling author gives us a myth-busting response to the self- by Joshua Piven help movement, with tips and tricks to improve your life that come straight from the As Luck Would Have It offers a fascinating survey of the phenomenon, presented scientific community. Richard Wiseman has been troubled by the realization that the through incredible first- person stories: the swimming pool repairman who had only a self-help industry often promotes exercises that destroy motivation, damage relation- hundred-dollar bill to pay for his hot dog, asked for his change in lottery tickets, and ships, and reduce creativity: the opposite of everything it promises. Now, in 59 Sec- won $180 million; the woman who survived a plane crash at sea; the teller who was onds, he fights back, bringing together the diverse scientific advice that can help you struck by lightning while at his window inside the bank; the guy who invented the Pet change your life in under a minute, and guides you toward becoming more decisive, Rock. Weaving the subjects’ own beliefs about their experiences with compelling more imaginative, more engaged, and altogether more happy. Unabridged. ©2009 research on chance, probability, and luck psychology, As Luck Would Have It also (Random House) includes research on how to prepare for luck, how to deal with it when it arrives, and Available on CD. Catalog number 14092 (7 CDs 70 Min each) how to make the choices that will help us benefit from luck. Unabridged ©2003 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 29 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT AUTHENTIC HAPPINESS CD14334 BUILDING SELF CONFIDENCE by Martin E.P. Seligman, Ph.D. by Andrew Richardson Martin Seligman teaches readers that happiness can be cultivated by identifying and Self confidence comes naturally when you use your resources and capacities more using many of the strengths and traits that they already possess -- including kindness, effectively. And the most important of these are your emotions. In this download, you originality, humor, optimism, and generosity. By frequently calling upon their “signa- will learn how to strengthen your emotional capacity. In consequence you will be more ture strengths” in all the crucial realms of life, you will not only develop natural buf- able to get your essential emotional and physical needs met and so live a more balanced fers against misfortune and the experience of negative emotion, you will move your life. You will become more self confident without really noticing that you are and with- life up to a new, more positive plane. ©2002 (Simon & Schuster) out really trying. This E Motion audio download is based on the Human Givens Workbook available upon request. approach to emotional healing and mental health the newest and most radical school of Available on CD. Catalog number 14183 (4 CDs 65 Min each) psychology in 40 years. This rapidly expanding approach is UK based and dates from Available On Demand on the TRL Audiobooks app. the mid 1990s. The E Motion audio series can complement your Human Givens ther- apy, but it can also be used as part of a standalone selfhelp programme. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT BALANCING WORK AND FAMILY CHANGE OR DIE by Stephen R. Covey by Alan Deutschman This audio program is your guide for balancing and surviving the stresses of work “CHANGE OR DIE” What if you were given that choice? We're talking actual life and family. It will tell you how to make small daily changes. It will help you deter- and death now - your own life and death. Could you change when change mattered mine your top priorities. We have interviewed many of you to obtain the supportive most?” This is the question Alan Deutschman poses in Change or Die. Deutschman suggestions you will hear on this tape. We have drawn on your wisdom as parents concludes that although we all have the ability to change our behavior, we rarely ever (more specifically mothers and fathers), single parents, employees, and telecommut- do. In fact, the odds are nine to one that, when faced with the dire need to change, we ers, to successfully navigate through all circumstances that you may face. Abridged won't. From patients suffering from heart disease to repeat offenders in the criminal ©2001 justice system to companies trapped in the mold of unsuccessful business practices, Available On Demand on the TRL Audiobooks app. many of us could prevent ominous outcomes by simply changing our mindset. Unabridged. ©2007 (Harper Audio) Available on CD. Catalog number 14214 (5 CDs 75 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. BE YOURSELF by Mike Robbins PERSONAL DEVELOPMENT The pressure comes from all around (our parents, teachers, spouses, co-workers, and CHANGE YOUR LIFE IN 30 DAYS friends) telling us it’s more important to be liked and to fit in than it is to be who we by Rhonda Britten truly are. We are also constantly bombarded with messages telling us that we aren’t Have you ever wanted to be a “better person”? Have you tried to make major life good enough and need to be fixed. Now, best-selling author and motivational changes and failed? Rhonda Britten has survived devastating personal trauma. She speaker, Mike Robbins shows you how to overcome your fear about being who you knows first-hand the challenges of defeating fear. She can help you achieve a life free really are and accept yourself without a mask, pretentions, bluff, or fakery. This from the nagging fears and doubts that keep you from being your best self. ©2004 encouraging audiobook will help you confront some of your own personal challenges (HighBridge Audio) with honesty and genuineness. It contains powerful ideas, principles, and practices Available on CD. Catalog number 14191 (7 CDs 70 Min each) that when integrated into your life can help you access a deeper place of truth within Available On Demand on the TRL Audiobooks app. you. Unabridged. ©2009 (Brilliance) PERSONAL DEVELOPMENT Available on CD. Catalog number 14369 (5 CDs 5 Hours, 15 Min.) CHANNELING YOUR HIGHER SELF by Edgar Cayce PERSONAL DEVELOPMENT Millions have turned to the teachings of the most documented and accurate in American history. Channeling the ideals of your Higher Self is the most effective CD14088 THE BIG PICTURE way to stimulate personal growth and tap into the ancient knowledge that we all pos- by Huston Smith sess. ©1988 (Audio Renaissance) Too often we have come to associate faith with narrow interests and competing dog- Available on CD. Catalog number 14149 (1 CD 65 Min) mas. The Big Picture gives voice to a larger point of view: that a grand and remark- Available On Demand on the TRL Audiobooks app. able unity underlies all of our major religious traditions. Here is the “forgotten truth” about the sacred teachings, principles, and themes that have unified perennial philos- PERSONAL DEVELOPMENT ophies through the ages, brought to life by our greatest living scholar of comparative CHANGE YOUR QUESTIONS, CHANGE YOUR LIFE religions, Huston Smith. On The Big Picture, Smith draws from his lifetime of schol- by Marilee Adams arship to describe for us the nature of ultimate reality, combining the most up-to-date Questions are at the core of how we listen, behave, think, and relate--as individuals and findings of science with the enduring truths of the world's greatest religions. The organizations. Virtually everything we think and do is generated by questions. The vision is mystical and, as supported by the evidence Smith introduces, completely future begins with our thinking, represented by the questions we ask ourselves. believable. Join this distinguished author, scholar, and teacher as he explores the ”Change Your Questions, Change Your Life” shows readers how to consistently choose world's great religions-and what they all have in common. Abridged ©2002 the questions that can lead them to success, both personally and professionally. This Available On Demand on the TRL Audiobooks app. technique, called “Questions Thinking,” stimulates innovation, accelerate productivity, and create more rewarding relationships. ”Change Your Questions, Change Your Life” is a personal growth fable that tells how a seasoned executive, Ben Knight, uses Ques- PERSONAL DEVELOPMENT tion Thinking to move into a higher leadership role and how the same methods of CD14088 THE BOOK OF SECRETS change help him and his wife, Grace, enrich their marriage. Unabridged ©2009 Available On Demand on the TRL Audiobooks app. by Deepak Chopra We all want to know how to find a soul mate, what career would be most fulfilling, PERSONAL DEVELOPMENT how to live a life with meaning, and how to teach our children well. We are looking CD14166 CHANGE YOUR UNDERWEAR--CHANGE YOUR LIFE for a personal breakthrough, a turning point, a revelation that brings with it new by Dr. Michael Mercer, and Dr. Maryann Troiani, Read by Julie Schaller meaning. The Book of Secrets--a crystalline distillation of insights and wisdom accu- As seen on Oprah, Jenny Jones, The Home & Family Show, and Crook & Chase. The mulated over the lifetime of one of the great spiritual thinkers of our time--provides authors show how to easily change what’s in your heart, mind, body and soul. Learn an exquisite new tool for achieving just that. Every life is a book of secrets, ready to how to feel remarkably good about yourself, boost your energy, and solve your love be opened. The secret of perfect love is found there, along with the secrets of healing, laments. ©1998 (Note: Geared mainly toward women) compassion, faith, and the most elusive one of all: who we really are. We are still Available On Demand on the TRL Audiobooks app. mysteries to ourselves, despite the proximity of these answers, and what we most long to know remains lodged deep inside. Unabridged ©2005 PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. THE CHARGE by Brendon Burchard In The Charge, Brendon argues that the only way to measurably improve the quality of PERSONAL DEVELOPMENT your life is to learn how to activate the very 10 drives that make you most human. BOUNDARIES These drives are your desires for more control, competence, congruence, caring, con- by Dr. Henry Cloud, Dr. John Townsend nection, change, challenge, creative expression, contribution, and consciousness. These Are you in control of your life? Do people take advantage of you? Do you have trouble drives shape everything you think, feel, and do in life, so understanding and mastering saying no? Drs. Henry Cloud and John Townsend give you biblically based answers to them is critical to your success and happiness. Brendon Burchard is the founder of High these and other tough questions, showing you how to set healthy boundaries with par- Performance Academy and author of the #1 New York Times and #1 USA Today best- ents, spouses, children, friends, coworkers, and even with yourself. You'll see vital prin- selling book The Millionaire Messenger. He is also the author of Life’s Golden Ticket ciples of boundaries at work as Drs. Cloud and Townsend take you through a day in the and one of the top motivation and high performance trainers in the world. His famous life of “Sherrie”--first as she lives with almost no boundaries, then as she begins to training events inspire millions of people to find their charge, share their voice, and apply proper boundaries with others in her life. ©2001 (Zondervan) make a greater difference.©2012 Unabridged. (Simon & Schuster) Available on CD. Catalog number 14103 (10 CDs 65 Min each) Available on CD. Catalog number 14090 (7 CDs, 8 hours)

30 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT CD13012 DISRUPT YOURSELF FLOURISH by Whitney Johnson by Martin E.P. Seligman Are you a high potential charting your course within your current organization, a Traditionally, the goal of psychology has been to relieve human suffering, but the NEW leader trying to jumpstart innovative thinking in your company? Or are you ready to goal of the Positive Psychology movement, which Dr. Seligman has led for fifteen do something new? Consider this simple yet powerful idea: disruptive companies and years, is different--it's about actually raising the bar for the human condition. “Flour- ideas upend markets by doing something truly different-they see a need, an empty ish” builds on Dr. Seligman's game-changing work on optimism, motivation, and space waiting to be filled, and they dare to create something for which a market may character to show how to get the most out of life, unveiling an electrifying new the- not yet exist. An expert in driving innovation via personal disruption, Whitney John- ory of what makes a good life--for individuals, for communities, and for nations. On son, will help you understand how the frameworks of disruptive innovation can apply the cutting edge of a science that has changed millions of lives, Dr. Seligman now to you: if you want to be successful in unexpected ways, follow your own disruptive creates the ultimate extension and capstone of his bestselling classics, “Authentic path. Dare to innovate. Dream big dreams. Do something astonishing. Disrupt your- Happiness” and “Learned Optimism.” ©2011 Unabridged. (Simon & Schuster) self. In this book, you will learn how to apply these frameworks to building a busi- Available on CD. Catalog number 14230 (8 CDs 7 Hours, 10 Min.) ness, career-and you. We are living in an era of accelerating disruption-those who can manage the S-curve waves of learning and maxing out will have a competitive PERSONAL DEVELOPMENT advantage. But this is a skill set that needs to be learned. Disrupt Yourself will help FOCUS ON THE GOOD STUFF people cope with the unpredictability of disruption, and use it to their competitive by Mike Robbins advantage. Unabridged ©2015 We live in a culture that focuses on the “bad stuff.” We're constantly bombarded with Available On Demand on the TRL Audiobooks app. negative messages from the media, advertisers, politicians, and even the people around us. But help is on the way. Focus on the Good Stuff offers a plan for dispel- PERSONAL DEVELOPMENT ling the cloud of negativity that surrounds us. Mike Robbins has created a powerful CD14091 DON’T SWEAT THE SMALL STUFF yet simple new approach for mastering the one thing we need most of all to achieve by Michael Mantell authentic happiness and be of service to others-that is, to practice the art of apprecia- tion. ©2007 (Hachette Audio) Don’t Sweat the Small Stuff offers a little direction to help you make it through the Available on CD. Catalog number 14228 (4 CDs 4 Hours) day! This collection represents some of the very best columns from Dr. Michael Mantell, a popular television, radio and print personality, who discusses friendship, PERSONAL DEVELOPMENT sex, marriage, divorce, children, aging, health, drugs, stress and anxiety and just GET OUT OF YOUR OWN WAY about every other topic that’s important.Dr. Mantell has thoughtful and practical by Larry Winget advice for all of us who take life too seriously. His wit and wisdom leave no stone You’re sabotaging your own success and Larry Winget can prove it!You think you unturned. So, listen up and enjoy life! Awarded the “Listen Up Award: Best Audio of know what you want in life. You’ve tried to achieve those things. But if you still 1996" by Publishers Weekly Magazine. Abridged. ©2010 don’t have them, the culprit may be closer than you think.In this perspective-altering Available On Demand on the TRL Audiobooks app. program, the world-renowned Pitbull of Personal Development™, Larry Winget, PERSONAL DEVELOPMENT exposes the things you are doing right now to unknowingly prevent your own success in the most important areas of your life: business, family, health, parenting, money THE END OF AVERAGE and more — and offers you his self-proven action plan for change.©2009 (Nightin- by Todd Rose gale-Conant) In The End of Average, Rose, a rising star in the new field of the science of the indi- Available on CD. Catalog number 14404 (4 CDs, 1 DVD 4 Hours, 35 Min.) vidual shows that no one is average. Not you. Not your kids. Not your employees. This isn’t hollow sloganeering—it’s a mathematical fact with enormous practical PERSONAL DEVELOPMENT consequences. But while we know people learn and develop in distinctive ways, THE GIFTS OF IMPERFECTION these unique patterns of behaviors are lost in our schools and businesses which have by Brené Brown, Ph.D been designed around the mythical “average person.” This average-size-fits-all In The Gifts of Imperfection, Brené Brown, a leading expert on shame, authenticity, model ignores our differences and fails at recognizing talent. It’s time to change and belonging, shares ten guideposts on the power of Wholehearted living—a way of it.Weaving science, history, and his personal experiences as a high school dropout, engaging with the world from a place of worthiness.Each day we face a barrage of Rose offers a powerful alternative to understanding individuals through averages: the images and messages from society and the media telling us who, what, and how we three principles of individuality. The jaggedness principle (talent is always jagged), should be. We are led to believe that if we could only look perfect and lead perfect the context principle (traits are a myth), and the pathways principle (we all walk the lives, we'd no longer feel inadequate. So most of us perform, please, and perfect, all road less traveled) help us understand our true uniqueness—and that of others—and the while thinking, 'What if I can't keep all of these balls in the air? Why isn't every- how to take full advantage of individuality to gain an edge in life. Read this powerful one else working harder and living up to my expectations? What will people think if manifesto in the ranks of Drive, Quiet, and Mindset—and you won’t see averages or I fail or give up? When can I stop proving myself? 'In her ten guideposts, Brown talent in the same way again.©2016 Unabridged. (Harper Audio) engages our minds, hearts, and spirits as she explores how we can cultivate the cour- Available on CD. Catalog number 14083 (6 CDs, 65 Min Each) age, compassion, and connection to wake up in the morning and think, 'No matter what gets done and how much is left undone, I am enough,' and to go to bed at night PERSONAL DEVELOPMENT thinking, 'Yes, I am sometimes afraid, but I am also brave. And, yes, I am imperfect EVERYTHING YOU PRETEND TO KNOW AND ARE and vulnerable, but that doesn't change the truth that I am worthy of love and belong- AFRAID SOMEONE WILL ASK ing.''This important book is about the lifelong journey from 'What will people think?' by Lynette Padwa to 'I am enough.' Brown's unique ability to blend original research with honest story- Why are conservatives on the 'right' and liberals on the 'left'? What is an archetype? telling makes reading The Gifts of Imperfection like having a long, uplifting conver- Most people drop these and other cultural references in conversation all the time sation with a very wise friend who offers compassion, wisdom, and great advice.' without really knowing much about them. But with this witty, information-packed ©2012 Unabridged. (Brilliance Audio) book, you can quickly learn the actual facts behind the multitude of data, events, and Available on CD. Catalog number 14249 (4 CDs, 4.5 Hours) words that come at you each day--and that you've been casually bandying about with- out really understanding.©2008 (Listen & Live) PERSONAL DEVELOPMENT Available on CD. Catalog number 14226 (3 CDs 75 Min each) GOOD, BETTER, BLESSED Available On Demand on the TRL Audiobooks app. by Joel Osteen The Bible clearly teaches that God came to earth in order to give us an abundant life. PERSONAL DEVELOPMENT It was never His intention for you to live in mediocrity, just getting by. In this audio EXCUSES BEGONE! series Joel Osteen shares practical and applicable truths that will help you reach your by Dr. Wayne W. Dyer full God-given potential. ©2008 (Simon & Schuster) Available on CD. Catalog number 14209 (5 CDs 55 Min each) Within the tracks of this transformational CD set, Dr. Wayne W. Dyer reveals how to change the self-defeating thinking patterns that have prevented you from living at the PERSONAL DEVELOPMENT highest levels of success, happiness, and health. Even though you may know what to GRIT think, actually changing those thinking habits that have been with you since child- by Angela Duckworth hood might be somewhat challenging. So the business of modifying habituated think- Drawing on her own powerful story as the daughter of a scientist who frequently ing patterns really comes down to tossing out the same tired old excuses and noted her lack of “genius,” Duckworth, now a celebrated researcher and professor, examining your beliefs in a new and truthful light. Unabridged. ©2009 (Hay House) describes her early eye-opening stints in teaching, business consulting, and neurosci- Available on CD. Catalog number 14213 (8 CDs 7 Hours, 30 Min.) ence, which led to the hypothesis that what really drives success is not “genius” but a PERSONAL DEVELOPMENT unique combination of passion and long-term perseverance. In Grit, she takes readers into the field to visit cadets struggling through their first days at West Point, teachers FIND YOUR STRONGEST LIFE working in some of the toughest schools, and young finalists in the National Spelling by Marcus Buckingham Bee. She also mines fascinating insights from history and shows what can be gleaned Have you given up on “having it all”? Or maybe you’re so busy having it all that you from modern experiments in peak performance. Finally, she shares what she’s can’t figure out how to enjoy it? Maybe, you don’t even know what “all” you’re sup- learned from interviewing dozens of high achievers—from JP Morgan CEO Jamie posed to have anymore? You are not alone. Women today are working, juggling, Dimon to New Yorker cartoon editor Bob Mankoff to Seattle Seahawks Coach Pete achieving, succeeding, and beating expectations at every turn—and they are less Carroll. ©2016 Unabridged (Simon & Schuster) happy than ever. Unabridged. ©2009 (Brilliance Audio) Available on CD. Catalog number 14081 (8CDs 55 Min each) Available on CD. Catalog number 14370 (6 CDs 75 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 31 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT HAPPY THIS YEAR HOW TO DEVELOP YOUR PERSONAL MISSION by Will Bowen STATEMENT A practical, yet inspirational work that proposes it’s the inner world of our psyches by Dr. Stephen R. Covey that determines happiness, not outside forces. We have control over our own happi- Meet Life's day-to-day challenges by focusing on your longterm vision. Avoid diver- ness and this powerful book offers concrete advice on how to tap into it and nourish it sion and distractions that don't contribute to your life's mission, vision and goals. all year round. The author focuses explicitly on the positive ways we can establish a Become the powerful creative force of your life and influence for good in the lives of higher set-point in our thoughts, speech, and actions, resulting in greater sustainable others. The Learning Guide (pdf) printable following Dr. Covey's instructions for levels of happiness. Regardless of what the year and your life may bring, we can detecting and creating your mission statement, this printable booklet gives additional become measurably and sustainably happier.©2013 Unabridged. (Brilliance Audio) insights and examples of how other's have created their mission statements thus help- Available on CD. Catalog number 14241 (6 CDs, 7 hours) ing you capture yours. so you will be able to lead and govern your life according to you deepest priorities. ©2009 (Franklin Covey) CD-ROM Workbook will be sent. PERSONAL DEVELOPMENT Available on CD. Catalog number 14336(1 CD 70 Min) HARDWIRING HAPPINESS Available On Demand on the TRL Audiobooks app. by Rick Hanson, Ph.D Why is it easier to ruminate over hurt feelings than it is to bask in the warmth of PERSONAL DEVELOPMENT being appreciated? Because your brain evolved to learn quickly from bad experi- HOW TO GET WHAT YOU WANT AND WANT WHAT YOU ences but slowly from the good ones. You can change this. Hardwiring Happiness HAVE lays out a simple method that uses the hidden power of everyday experiences to build by John Gray, Ph.D. new neural structures full of happiness, love, confidence, and peace. Dr. Hanson’s Stop living the age-old adage “the grass is always greener on the other side.” It’s not! four steps build strengths into your brain— balancing its ancient negativity bias— You have everything within your reach right now to live a rich and fulfilling life. making contentment and a powerful sense of resilience the new normal. In mere min- Gray shows you how to release your emotional blocks so that you may realize your utes each day, we can transform our brains into refuges and power centers of calm soul’s desire. ©1999 (Harper Audio) and happiness.”Rick Hanson is a master of his craft, showing us a wise path for daily living in this book. Based in the latest findings of neuroscience, this book reveals that Available On Demand on the TRL Audiobooks app. if we understand the brain a little, we can take care of our lives a lot, and make a real difference to our well-being. Here is a book to savor, to practice, and to take to PERSONAL DEVELOPMENT heart.”©2013 Unabridged. (Random House) HOW TO REACH YOUR PERSONAL BEST Available on CD. Catalog number 14247 (7 CDs, 7.5 Hours) by Gail Cohen Available On Demand on the TRL Audiobooks app. Begin your journey to “Reach Your Personal Best” with nationally acclaimed trainer, Gail Cohen. She will teach you to master the skills, set the priorities and gain the energy to reach your peak performance, professionally and personally. ©2001 PERSONAL DEVELOPMENT (National Press Publications) THE HIGHEST LEVELS OF ENLIGHTENMENT Workbook available upon request. by Dr. David Hawkins Available on CD. Catalog number 14139 (6 CDs 5 Hours, 37 Min.) Hawkins created a scale of consciousness based on current discoveries in advanced theoretical physics and the nonlinear dynamics of chaos theory. And this “map of PERSONAL DEVELOPMENT consciousness” now makes it possible for anyone to advance toward higher levels of I KNOW WHAT TO DO, SO WHY DON’T I DO IT? enlightenment faster than ever imagined! ©2003 (Nightingale Conant) by Nick Hall, Ph.D. Available on CD. Catalog number 14331(7 CDs 60 Min each) You might think laziness, lack of willpower, and/or low motivation are to blame for the fact that you aren't achieving your goals. But fascinating research in the field of psychoneuroimmunology has revealed another, far more likely possibility. One with PERSONAL DEVELOPMENT the potential to transform your life in a dramatic way. Just think of all the things you HOW THE SECRET CHANGED MY LIFE would be able to accomplish if you could break through the excuses that typically by Rhonda Byrne hold you back. I Know What To Do, So Why Don't I Do It? will give you an incredi- An awe-inspiring compilation of the most uplifting and powerful real-life stories ble arsenal of tools that will empower you to achieve any goal you desire. ©2007 from fans of the worldwide bestseller The Secret. Discover how everyday people Unabridged. (Nightingale-Conant) completely transformed their lives by applying the teachings of The Secret-read by CD-ROM Workbook available upon request. Rhonda Byrne!Since the very first publication of The Secret a decade ago, Rhonda Available on CD. Catalog number 14403 (9 CDs, 1 DVD 10 Hours) Byrne's bestselling book has brought forth an explosion of real people sharing true stories of how their real lives have miraculously changed for the better. How The PERSONAL DEVELOPMENT Secret Changed My Life presents a selection of the most heartwarming and moving IF I’M SO SPECIAL WHY DO I FEEL SO ORDINARY? stories in one inspirational volume. Each story provides an authentic, real-life illus- by Dr. Kimberly Ventus-Darks tration of the pathway that leads to success in every area of life: money, health, rela- Let Dr. Kimberly Ventus-Darks be your guide to discover the actual you. This life tionships, love, family, and career. The people in How The Secret Changed My Life altering audio training program will introduce a whole new range of possibilities. show time and again that no one is excluded from living the life of their dreams. Appreciate the traits that create the unique “you” and understand your potential for Unabridged. ©2017 transformation. Find out how to craft a future that reflects your personal vision, Available On Demand on the TRL Audiobooks app. regardless of your current circumstance. Transcend your ordinary point of view, and learn to embrace the extraordinary. Discover that opportunity is unlimited, and make PERSONAL DEVELOPMENT your lifelong dreams become a reality. ©2003 (National Seminars Group) HOW TO BECOME A BETTER YOU Available on CD. Catalog number 14100 (5 CDs 40 Min each) by Joel Osteen (5 CDs 5 Hours, 20 Min.) PERSONAL DEVELOPMENT Is this as good as it gets? Or can you enjoy more of what life has to offer? Not only CD14334 IMPROVISATION, INC can you live happily every day, bestselling author Joel Osteen suggests you must dis- Robert Lowe cover the potential within yourself and learn how to use it to live better, and to help by others better themselves as well. God didn't create you to be average. You were cre- Performers have been doing it for centuries. Now, for the first time, Robert Lowe, a ated to excel! You have everything you need to fulfill your God-given destiny, and pioneer in the field of improvisation, hands you the techniques you need to think on there is no limit to what you can accomplish if you discover how to be a better your feet and shows you how to apply them in your workplace or classroom. The you!©2007 (Simon & Schuster) business world may be changing at breakneck speed, but this ancient form of theater Available on CD. Catalog number 14203 is as effective as ever. The same techniques that improvisational actors use to Available On Demand on the TRL Audiobooks app. increase their confidence; the same methods of humor through which they establish a strong rapport with their audience; the effective ways they use body language and voice for greater clarity and impact—all can go to work for you in the world of busi- PERSONAL DEVELOPMENT ness.Unabridged. ©2000 HOW TO CHANGE SOMEONE YOU LOVE Available On Demand on the TRL Audiobooks app. by Brad Lamm PERSONAL DEVELOPMENT A powerful, ground-breaking book that shows you, in concrete steps, how to stop a loved one from engaging in self destructive behavior. Stop your husband from drinking CD14334 INTEGRITY himself to death. Don't let your brother lose it all to gambling. Get your kid off drugs. by Henry Cloud Motivate your best friend to lose weight. Get your sister out of an abusive relationship. Integrity -- more than simple honesty, it's the key to success. A person with integrity Erase anger in your co-worker. If you're tired of watching your spouse, child, relative, has the ability to pull everything together, to make it all happen no matter how chal- or best friend go downhill, dragging you with them, How to Change Someone You lenging the circumstances. Drawing on experiences from his work, Dr. Henry Cloud, Love will help you turn their lives around.Unabridged. ©2009 (MacMillan Audio) a clinical psychologist and nationally syndicated radio host, shows how our character Available on CD. Catalog number 14219 (6 CDs 75 Min each) can keep us from achieving all we want to (or could) be.©2006 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

32 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT INTENSE FOCUS LIFE BALANCE by Laura Stack by Pam Royle What you do with your day demonstrates the value you place on certain tasks and Women are busier now than ever before in history. Demands from home, work and reflects the importance you give to your activities. Successful people have an intense family are challenging for even the most organized person. Trying to balance these sense of direction, which guides the choices that cause them to succeed in their goals. challenges can cause stress-induced physical and mental problems if not handled in a Laura Stack, The Productivity Pro, will teach you how successful people are driven positive manner. Renowned speaker Pam Royle provides you with firm techniques by an intense focus on their priorities: • Know exactly why you work hard and what for keeping your life in balance and your attitude positive. This 4 audio CD set is you're trying to achieve. • Recognize what to do, when to do it, and why. • Be pro- going to teach you how to keep a balance between work and home, kids and partner, ductive and creative through regular rest. • Accomplish the day's most profitable and deadlines and commitments. Through these teachings you will reap the benefits of a valuable tasks. • Keep tasks from dying a slow death on your to-do list. You'll feel focused, healthy and happy life. ©2004 (National Seminars Group) productive, rather than feeling like the whole day slipped through your fingers. You'll Available on CD. Catalog number 14117 (4 CDs 40 Min each) create valuable results, rather than feeling like you're spinning your wheels. You'll be successful in achieving your goals, as you focus on time on your critical work. PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. LIFE STRATEGIES by Phillip C. McGraw, Ph.D. PERSONAL DEVELOPMENT Life Strategies will give you the most honest explanation of your life and how you THE JOURNEY BEYOND ENLIGHTENMENT got where you are that has ever been published. Dr. McGraw is results-based and by Stuart Wilde measures success in terms of changed lives, not rhetoric. This audiobook is a plain- In The Journey Beyond Enlightenment, internationally-acclaimed author and “spiri- talk, entertaining way to learn to take control of your life, right now. In this audio- tual warrior” Stuart Wilde will show you how to access and enter what he calls the book the author describes the ten Laws of Life that every person needs to know. Mirror World - a hyperdimensional reality that exists beyond the constraints of time, Learn them, use them, and improve virtually every aspect of your life, from work to space, and intellect. A reality that lies just past the limits of ordinary vision. A reality home to spiritual to physical. Ignore them and you'll continue to pay the price. With which, once you enter it, will reveal the astonishing power of true, authentic spiritu- Life Strategies, Dr. McGraw tells you how to strategically control your life, rather ality. ©2005 (Nightingale Conant) than continue as a frustrated passenger. ©1999 (Simon & Schuster) CD-ROM Workbook will be sent. Available on CD. Catalog number 14133 (5 CDs 60 Min each) Available on CD. Catalog number 14204 (6 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT CD13012 KNOWING YOUR VALUE LIGHTEN UP by Peter Walsh by Mika Brzezinski It's no secret that women have long been overlooked and under-compensated, and It seems as though not a day goes by that we don’t think about money. We cut back on spending. We chase a bargain. We try to save more. We strive to use less credit. NEW while great strides have been made in recent decades, the value placed on women versus their male counterparts is still consistently unbalanced. Mika Brzezinski takes We worry about funding our retirement and our children’s education. Yet we continue an in-depth look at how women today achieve their deserved recognition and finan- to spend money on things that don’t matter. Peter Walsh knows that money and debt cial worth.Prompted by her own experience as co-host of Morning Joe, Mika inter- can overwhelm your life even faster than clutter, and he has a plan to help you deal views a number of prominent women across a wide range of industries on their with that emotional and financial chaos. Peter’s previous bestselling books inspired experience moving up in their fields. Mika reveals how these women, including such us to successfully evict the clutter in our homes, on our bodies, and in six key areas of impresarios as White House star Valerie Jarrett, comedian Susie Essman, writer and our lives. But for many people, clearing the clutter suddenly exposes deeper issues— director Nora Ephron, Facebook's Sheryl Sandberg, and broadcaster Joy Behar, navi- financial, physical, and emotional. Sometimes our problems are not really about the gated the inevitable roadblocks that are unique to women. Mika also uncovers what physical stuff but about the emotional fabric of our lives—from our relationships men think about the approach women take in the workplace, getting honest answers with money to our relationships with people and even how we define and find happi- from Donnie Deutsch, Jack Welch, Donald Trump, and others about why women are ness. ©2011 Unabridged (Tantor) paid less, and what pitfalls women face—and play into—as they try to get their worth Available on CD. Catalog number 14401 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. at work. Knowing Your Value blends these personal stories and opinions with the lat- est research and polling on issues such as equal pay, women in the boardroom, and PERSONAL DEVELOPMENT access to start-up capital.Written in Mika's brutally honest, funny, and self-deprecat- LIVING BEYOND ing style, Knowing Your Value is a vital book for professional women of all ages. by Deepak Chopra and Wayne Dyer Unabridged ©2011 Wayne Dyer and Deepak Chopra are two of today’s most prominent names in the Available On Demand on the TRL Audiobooks app. area of self-development and holistic health care. For the first time, the two are pre- PERSONAL DEVELOPMENT sented together in this live recording. A must for all Dyer and Chopra fans! © 1993 (New World Library) THE LAST LECTURE Available on CD. Catalog number 14107 (3 CDs 60 Min each) by Randy Pausch Available On Demand on the TRL Audiobooks app. A lot of professors give talks titled “The Last Lecture.” Professors are asked to con- sider their demise and to ruminate on what matters most to them. And while they PERSONAL DEVELOPMENT speak, audiences can't help but mull the same question: What wisdom would we THE MAGIC OF GROUNDHOG DAY impart to the world if we knew it was our last chance? If we had to vanish tomorrow, by Paul Hannam what would we want as our legacy? In this book, Randy Pausch has combined the The movie Groundhog Day has touched millions with its hilarious and profound tale humor, inspiration and intelligence that made his lecture such a phenomenon and of personal transformation. But few people realize that encoded in the scenes, dialog given it an indelible form. It is a book that will be shared for generations to come. and plot of this beloved film are actually the answers to the most important questions Unabridged. ©2008 (Hyperion) of our lives: ©2009 (Nightingale-Conant) Available on CD. Catalog number 14300 (4 CDs 60 Min each) CD-ROM Workbook available upon request. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14400 (6 CDs 5 Hours, 30 Min.) PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT LESSONS IN LOSS AND LIVING MAKE MIRACLES IN FORTY DAYS by Michele Reiss Ph.D. by Melody Beattie Dr. Michele Reiss, an expert in the field of death and dying, specializes in helping You could ask for a right now, what would it be? We’ve all had situations in clients cope with life-threatening illnesses and helping their families through the our lives that seem beyond our control or that have no clear remedy. In this concise, grieving process. A highly respected therapist, she counseled Randy Pausch, author inspirational guide, bestselling self-help guru Melody Beattie shows us that we have of The Last Lecture, and his wife, Jai, as Randy was dying of pancreatic cancer. the ability to make a miracle for almost any circumstance we’re facing. She now Now Dr. Reiss provides comfort and counsel for readers who are coping with the offers the ultimate distillation of what she knows about gratitude, surrender, and con- challenges of serious illness or grief. (Unabridged) ©2010 (Tantor) necting with our essential power. She challenges us to be more present each day and Available on CD. Catalog number 14340 (6 CDs 65 Min each) details a six-week action plan, the Miracle Exercise, to jump-start transformation in Available On Demand on the TRL Audiobooks app. our lives. Unabridged. ©2009 (Tantor) Available on CD. Catalog number 14372 (4 CDs 60 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. LETTING GO OF YOUR BANANAS by Dr. Daniel T. Drubin PERSONAL DEVELOPMENT This is a book for anyone who feels they've fallen short of their career potential, or MAKE A DIFFERENCE wondered if the things they do-or don't do-at work are sabotaging their careers. The by Dale Carnegie Bronner truth is, most people learn their greatest lessons not from grasping the brass ring, but Learn powerful, life-impacting keys from a man who makes a difference in the lives from letting go of negative influences and behaviors. Now, Dr. Daniel T. Drubin of more than 10,000 people weekly. You’ll learn how to make a difference in your helps readers identify what he terms the “rotten bananas”-unhealthy habits, relation- home, business and community. Discover how to: • Find a cause and give yourself to ships, jobs, and beliefs-that are holding them back, while providing job-saving, step- something that will outlive you • Make a point, not just a profit • Become great by-step advice on how to get back on track. ©2006 (Tantor) through what you inspire others to do • Answer the question, “How do I want to be Available on CD. Catalog number 14097 (3 CDs 70 Min each) remembered?” Unabridged. ©2003 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 33 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT MAKE THE IMPOSSIBLE POSSIBLE NAIL THAT JOB INTERVIEW by Bill Strickland by Caryl & Ron Krannich, Ph.D. Through lessons from his own life experiences, and those of countless others who Filled with useful tips and examples this audiobook can make the difference between have overcome their circumstances and turned their lives around, Make the Impossi- being accepted or rejected for the job. Don't leave for your next job interview without ble Possible shows how all of us can build on our passions and strengths, dream big- first reviewing this sage advice on what you need to do to nail the job interview and ger and set the bar higher, achieve meaningful success and help mentor and inspire get the job! ©2002 (Listen & Live) the lives of others. ©2007 (Random House) Available on CD. Catalog number 14189 (2 CDs 65 Min each) Available on CD. Catalog number 14094 (6 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE NEUROSCIENCE OF CHANGE MAKE YOURSELF UNFORGETTABLE by Kelly McGoniga, Ph.D by The Dale Carnegie Class-Act System If anything were possible, what would you like to see in your life? How would you Become the kind of person EVERYONE remembers and NO ONE can resist! like to grow? And what's stopping you? In The Neuroscience of Change, Dr. Kelly Whether you’re competing for a job, a candidate, a contract, a client, or anything else McGonigal weaves the newest findings of science with Eastern contemplative wis- of value, there’s nothing more critical to your success than your ability to stand out as dom to give listeners a revolutionary process for personal transformation. Six ses- a uniquely qualified, valuable, appealing individual — someone whom other people sions provide breakthrough ideas supported by clinical research, guided practices, really want to work with, work for, know, and help.©2005 (Nightingale Conant) and real-world exercises for making self-awareness and compassion the basis for Available on CD. Catalog number 14096 (6 CDs 5 Hours, 10 Min.) meaningful change, choosing deep “wantpower” instead of brute willpower, dealing with setbacks and the inner critic, and more.©2012 Unabridged. (Sounds True) PERSONAL DEVELOPMENT Available on CD. Catalog number 14087 (6 CDs, 6.5 hours) MAKING YOUR THOUGHTS WORK FOR YOU by Dr. Wayne Dyer & Byron Katie PERSONAL DEVELOPMENT Presenting together for the first time, Byron Katie and Wayne Dyer address the pow- NO MORE CHAINS erful effects of your thoughts and how they create your experience. You'll learn a by Dr. Kimberly Ventus-Darks transformative process that will allow you to identify the stressful thoughts that cause Profoundly wise, life-changing, upbeat, and highly motivating are just a few words all the pain and suffering in your life. When you release these thoughts, instead of let- that describe this incredible teaching series. Dr. Kim shares practical tips for individ- ting them dictate your experience, you become empowered to live a life of joy--in uals from all walks of life. This program is designed for the confident executive, the touch with your true nature. Make the choice to change your thoughts to bring about nurturing house wife or the exploring teenager. Regardless of who you are, this series inner peace and true happiness. In this powerful CD program, two life-changing is guaranteed to help you loosen the chains and unravel the real you. ©2001 teachers show you the way. ©2007 (Hay House) (National Seminars Group) Available on CD. Catalog number 14208 (4 CDs 70 Min each) Available on CD. Catalog number 14111(4 CDs 40 Min each)

PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT MARKET YOURSELF! NUDGE Find The Job Of Your Dreams in 12 Easy Steps by Richard H. Thaler, and Cass R. Sunstein by Dorothy Leeds Every day, we make decisions on topics ranging from personal investments to Guides listeners step-by-step through the real world difficulties, obstacles, and sticky schools for our children to the meals we eat to the causes we champion. Unfortu- situations today's job-seekers face. Learn the practical and proven tips and techniques nately, we often choose poorly. The reason, the authors explain, is that, being human, for job-seekers of any age, experience, and field. ©2005 (Organizational Technolo- we all are susceptible to various biases that can lead us to blunder. Our mistakes gies, Inc.) make us poorer and less healthy; we often make bad decisions involving education, Workbook available upon request. personal finance, health care, mortgages and credit cards, the family, and even the Available on CD. Catalog number 14202 (6 CDs 4 Hours, 39 Min.) planet itself. Unabridged. ©2009 (Hachette Audio) Available on CD. Catalog number 14368 (10 CDs 11 Hours, 10 Min.) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. ME AND MY SELF-ESTEEM by Leil Lowndes PERSONAL DEVELOPMENT Do you feel you should achieve more than you do? Does it seem as if something is ONE SIMPLE ACT keeping you from realizing your dreams? Much has been said about the importance by Debbie Macomber of self-esteem, and this audio series will help you reclaim that missing element in This blend of true stories and motivating messages will delight and surprise you as your life. Find out how trainer Leil Lowndes applied her beliefs to overcome the dif- you discover how giving the gifts of time, encouragement, hope, laughter, prayer, ficulties she faced. Leil Lowndes is a professional author, speaker and trainer. She hospitality, service, and even forgiveness can have lasting, life-changing impact, not has shared with many audiences her personal account of a life-threatening struggle only on the recipient of such gifts but on the giver as well. Debbie Macomber, with depression. In doing so, she has provided participants with the inspiration and through the power of story, invites us to live with open hands, offering who we are tools to triumph over their own particular challenges. ©2003 (National Seminars and what we have to God, to use in the lives of others. When we do so, lives includ- Group) ing our own are changed in ways we couldn't have imagined. All it takes is one sim- Available on CD. Catalog number 14099 (6 CDs 45 Min each) ple act. ©2011 Unabridged. (Simon & Schuster) Available on CD. Catalog number 14406 (5 CDs 65 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. ME TO WE by Craig Kielburger & Marc Kielburger PERSONAL DEVELOPMENT Imagine waking up every morning believing that your actions can make a significant THE PASSION TEST change in the world. For everyone who has ever yearned for a better life and a better by Janet Bray Attwood, and Chris Attwood world, Craig and Marc Kielburger share a blueprint for personal and social change You create the life you choose to live. There are no victims. The lessons are clear, the that has the power to transform lives one act at a time. Me to We will open your eyes direction is laid out, the direction that will make you happy and make your life ful- and change the way you look at life. Treat it as an invitation: an invitation to discover filled as you look forward to what comes next. You must merely put it in practice. In the power of the Me to We philosophy and to join the growing community of people THE PASSION TEST, Chris and Janet Attwood wrap fascinating stories of the ups, around the world who are embracing this way of life. ©2004 (Simon & Schuster) downs, twists and turns of living passionately and practical exercises which will have Available on CD. Catalog number 14093 (5 CDs 75 Min each) the listener living their own passionate life. ©2007 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14245 (5 CDs 65 Min each) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT CD33235 MINDSET PERSONAL DEVELOPMENT by Carol Dweck PEAKS & VALLEYS Dweck explains why it’s not just our abilities and talent that bring us success—but by Spencer Johnson, M.D. whether we approach them with a fixed or growth mindset. She makes clear why Peaks and Valleys is a story of a young man who lives unhappily in a valley until he praising intelligence and ability doesn’t foster self-esteem and lead to accomplish- meets an old man who lives on a peak, and it changes his work and life forever. Ini- ment, but may actually jeopardize success. With the right mindset, we can motivate tially, the young man does not realize he is talking with one the most peaceful and our kids and help them to raise their grades, as well as reach our own goals—per- successful people in the world. However, through a series of conversations and expe- sonal and professional. Dweck reveals what all great parents, teachers, CEOs, and riences that occur up on peaks and down in valleys, the young man comes to make athletes already know: how a simple idea about the brain can create a love of learning some startling discoveries. Eventually, he comes to understand how he can use the and a resilience that is the basis of great accomplishment in every area. Unabridged old man's remarkable principles and practical tools in good and bad times and ©2007 becomes more calm and successful himself.©2009 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14210(2 CDs 2 Hours, 10 Min.)

34 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PEOPLE ARE IDIOTS AND I CAN PROVE IT THE POWER OF VULNERABILITY by Larry Winget by Brené Brown, Ph.D. The Pitbull of Personal Development? and New York Times best-selling author is On The Power of Vulnerability, Dr. Brown offers an invitation and a promise-that back with advice on the dumb things people do to sabotage their success. What do when we dare to drop the armor that protects us from feeling vulnerable, we open people really want? They want what they've got. It's a simple formula. You have what ourselves to the experiences that bring purpose and meaning to our lives. Here she you want because your actions produced your results. Not your words, and certainly dispels the cultural myth that vulnerability is weakness and reveals that it is, in truth, not your wants. (Contains Strong Language.) ©2009 (Penguin Audio) our most accurate measure of courage. Brené explains. “This is the first place that all Available on CD. Catalog number 14366 (5 CDs 5 Hours, 35 Min.) of my work comes together. This audio course draws from all three of my books-it's Available On Demand on the TRL Audiobooks app. the culmination of everything I've learned over the past twelve years. I'm very PERSONAL DEVELOPMENT excited to weave it all into a truly comprehensive form that shows what these find- A PERFECT MESS ings and insights can mean in our lives.” ©2012 Unabridged. (Sounds True) Available on CD. Catalog number 14250 (6 CDs, 7 Hours) by Eric Abrahamson and David H. Freedman Like Freakonomics, here is a book that combines counterintuitive thinking with stories PERSONAL DEVELOPMENT from everyday life to provide a striking new view of how our world works. Ever since CD14334 PUT YOUR MINDSET TO WORK Einstein's study of Brownian Motion, scientists have understood that a little disorder by James Reed, Paul G. Stoltz, Ph.D actually makes systems more effective. But most people still shun disorder--or suffer What does it take to get and keep the job you want? Ninety-six percent of employers guilt over the mess they can't avoid. No longer! Unabridged. ©2007 argue that it's not just about having the right skills for the position—it's all about the Available On Demand on the TRL Audiobooks app. right mindset. As two leading experts on the subject, Reed and Stoltz know what PERSONAL DEVELOPMENT employers really want from the people they hire and keep. According to their exten- A PERFECT MESS sive and globally acclaimed research, there is a specific set of mental traits that will by Eric Abrahamson and David H. Freedman make you exponentially more desirable to potential employers, and more likely to Like Freakonomics, here is a book that combines counterintuitive thinking with sto- succeed and enjoy your job once you're hired.The authors reveal why employers are ries from everyday life to provide a striking new view of how our world works. Ever three times more likely to hire people with the right mindset over those who are more since Einstein's study of Brownian Motion, scientists have understood that a little qualified on paper. Put Your Mindset to Work provides an actionable approach for disorder actually makes systems more effective. But most people still shun disorder-- both assessing and developing these essential traits. Unabridged. ©2000 or suffer guilt over the mess they can't avoid. No longer! Abridged. ©2007 (Hachette Available On Demand on the TRL Audiobooks app. Audio) Available on CD. Catalog number 14334 (3 CDs 60 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. THE PRESENT by Spencer Johnson PERSONAL DEVELOPMENT Dr. Spencer Johnson’s stories of timeless, simple truths have changed the work and lives POKE THE BOX of millions of readers around the world. Now comes an insightful new tale of inspiration by Brené Brown, Ph.D and practical guidance for these turbulent times. ©2003 (Random House) (60 min) Poke the box is a manifesto about producing something that’s scarce, and thus valu- Available on CD. Catalog number 14197 (1 CD 60 Min) able. It demands that you stop waiting for a road map and start drawing one instead. Available On Demand on the TRL Audiobooks app. You know how to do this, you’ve done it before, but along the way, someone talked you out of it. In a world filled with change, that’s what matters - your ability to create PERSONAL DEVELOPMENT and learn from change. ©2010 Unabridged. (Brilliance Audio) QBQ! Available on CD. Catalog number 14252 (2 CDs, 2.25 Hours) by John G. Miller This remarkable and timely book gives a practical method for putting personal PERSONAL DEVELOPMENT accountability into daily action, with astonishing results: problems are solved, inter- THE POWER IS WITHIN YOU nal barriers come down, service improves, teamwork grows, and people adapt to by Louise L. Hay change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, You’ll learn how to overcome emotional barriers through learning to listen to your grow, and change. Using this tool, each of us can add tremendous worth to our orga- inner voice, loving the child within, letting your true feelings out, and much more. nizations and to our lives by eliminating blame, complaining, and procrastination. ©1992 (Hay House) ©2005 (Penguin Audio) Available on CD. Catalog number 14199 (6 CDs 70 Min each) Available on CD. Catalog number 14095 (1 CD 70 Min) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. THE POWER OF HABIT PERSONAL DEVELOPMENT by RADICAL SELF-FORGIVENESS PRACTICES A young woman walks into a laboratory. Over the past two years, she has trans- by Colin Tipping formed almost every aspect of her life. She has quit smoking, run a marathon, and Most of us have plenty of experience with self-blame and guilt-but we are often at a been promoted at work. The patterns inside her brain, neurologists discover, have loss when it comes to forgiving ourselves. That's why world-renowned forgiveness fundamentally changed. In The Power of Habit, Charles Duhigg takes us to the thrill- expert Colin Tipping has created a special set of techniques to help us achieve this ing edge of scientific discoveries that explain why habits exist and how they can be difficult yet essential task for healing emotional wounds and releasing the burdens of changed. Duhigg brings to life a whole new understanding of human nature and its our past. With Radical Self-Forgiveness Practices, he presents proven tools to help potential for transformation. At its core, The Power of Habit contains an exhilarating you reach beyond the level of self-judgment and recrimination to the deeper spiritual argument: The key to exercising regularly, losing weight, raising exceptional chil- state in which true forgiveness occurs.©2011 (Sounds True) dren, becoming more productive, building revolutionary companies and social move- Available on CD. Catalog number 14089 (2 CDs 60 Min each) ments, and achieving success is understanding how habits work. ©2012 Unabridged. Available on CD. Catalog number 14240 (9 CDs 70 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. REINVENTING YOURSELF PERSONAL DEVELOPMENT by Steve Chandler THE POWER OF PURPOSE Whether you're self-employed, a middle manager, or a Fortune 500 executive, it's easy by Crystal Jonas Bevans to get stuck in a humdrum life and only fantasize about “what could have been.” The Power of Purpose will give you the tools to create magnetic goals, concentrate Motivational speaker Steve Chandler helps you turn that way of thinking into “what with laser-guided focus, reduce stress, direct energy, and create successful working will be.” Reinventing Yourself is filled with techniques for breaking down negative relationships. You will learn practical and powerful tips, tools, and techniques to help barriers and letting go of pessimistic thoughts that prevent you from fulfilling--or even you quickly and easily rise from where you are right now to where you wish to be. allowing yourself to conceive of--your goals and dreams. ©1998 (HighBridge Audio) ©2006 (National Seminars Group) Available on CD. Catalog number 14119 (3 CDs 60 Min each) Available on CD. Catalog number 14115 (6 CDs 40 Min each) Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT CD14334 POWER OF STORY REINVENTION by Jim Loehr by Brian Tracy Dr. Jim Loehr, New York Times bestselling coauthor of The Power of Full Engage- If you knew you couldn't fail, what is the greatest thing you would dare to dream? Is ment, examines the way we tell stories about ourselves to ourselves -- and, most the job you now have the one you've always wanted? Do you work with the kind of important, the way we can change those stories to transform our business and per- people you'd like to work with? As personal success expert Brian Tracy can attest, it's sonal lives. Telling ourselves stories provides structure and direction as we navigate not until you deal with the dissatisfactions of the present that you can move onward life's challenges and opportunities, and helps us interpret our goals and skills. Stories and upward to create the wonderful future that is possible for you. And it is possible. make sense of chaos; they organize our many divergent experiences into a coherent In Reinvention, Brian Tracy reveals how every one of us is engineered for success, thread; they shape our entire reality. Our capacity to tell stories is one of our pro- and with the right focus, can re-make ourselves and put an end to the chronic stress, foundest gifts. Loehr's approach to creating deeply engaging stories will give you the unhappiness, and dissatisfaction we might feel in our careers and lives. Unabridged. tools to wield the power of storytelling and forever change your business and per- ©2009 (Hachette Audio) sonal life.©2006 Available on CD. Catalog number 14367 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 35 PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT RELATIONSHIP RESCUE STOP SEARCHING & START LIVING by Phillip C. McGraw, Ph.D. by Hans King With Life Strategies, Phil McGraw helped hundreds of thousands of people take Stop Searching and Start Living will show you how to uncover and begin fully being responsibility for their own actions and break free from self-destructive habits and who you really are, instead of who you think you ought to be or who other people situations. Now he turns his honest, unflinching eye toward relationships -- diagnos- want you to be. You'll discover that happiness and freedom are matters of choice, not ing them, repairing them, and maintaining them. This hands-on audiobook is for peo- chance, and you'll be empowered with the tools, confidence, and deep inner confi- ple who realize their relationship is in trouble, but who don't want to give up on it. Dr. dence to make those choices - every day, in every moment of your life. ©2004 McGraw helps get relationships back on track with clear action-oriented steps for (Nightingale-Conant) reconnecting partners. ©2000 (Simon & Schuster) Available on CD. Catalog number 14113 (6 CDs 5 Hours, 46 Min.) Workbook available upon request. Available on CD. Catalog number 14135 (5 CDs 60 Min each) PERSONAL DEVELOPMENT Available On Demand on the TRL Audiobooks app. SURVIVING A SHARK ATTACK (ON LAND) by Dr. Laura Schlessinger PERSONAL DEVELOPMENT With her trademark no-nonsense voice and building on the principles developed dur- RISING STRONG ing her long career as a licensed therapist, New York Times bestselling author Dr. by Brené Brown, Ph.D Laura shows listeners how to survive enemies—traitors, backstabbers, and sabo- It is the rise from falling that Brown takes as her subject in Rising Strong. As a teurs—at work and at home. ©2011 Unabridged (Sounds True) grounded theory researcher, Brown has listened as a range of people—from leaders Available on CD. Catalog number 14088 (3 CDs 3 Hours) Available On Demand on the TRL Audiobooks app. in Fortune 500 companies and the military to artists, couples in long-term relation- ships, teachers, and parents—shared their stories of being brave, falling, and getting PERSONAL DEVELOPMENT back up. She asked herself, What do these people with strong and loving relation- SWITCH ships, leaders nurturing creativity, artists pushing innovation, and clergy walking by Chip and Dan Heath with people through faith and mystery have in common? The answer was clear: They In a compelling, story-driven narrative, the Heaths bring together decades of counter- recognize the power of emotion and they’re not afraid to lean in to discomfort. Walk- intuitive research in psychology, sociology, and other fields to shed new light on how ing into our stories of hurt can feel dangerous. But the process of regaining our foot- we can effect transformative change. Switch shows that successful changes follow a ing in the midst of struggle is where our courage is tested and our values are forged. pattern, a pattern you can use to make the changes that matter to you, whether your Our stories of struggle can be big ones, like the loss of a job or the end of a relation- interest is in changing the world or changing your waistline. Unabridged. ©2010 ship, or smaller ones, like a conflict with a friend or colleague. Regardless of magni- (Random House) tude or circumstance, the rising strong process is the same: We reckon with our Available on CD. Catalog number 14091 (6 CDs 75 Min each) emotions and get curious about what we’re feeling; we rumble with our stories until Available On Demand on the TRL Audiobooks app. we get to a place of truth; and we live this process, every day, until it becomes a prac- tice and creates nothing short of a revolution in our lives. Rising strong after a fall is PERSONAL DEVELOPMENT how we cultivate wholeheartedness. It’s the process, Brown writes, that teaches us CD14334 THRIVE the most about who we are.©2015 Unabridged. (Random House) by Arianna Huffington Available on CD. Catalog number 14253 (7CDs, 9 Hours) In a commencement address Arianna gave at Smith College in the spring of 2013, Available On Demand on the TRL Audiobooks app. she likened our drive for money and power to two legs of a three-legged stool. They may hold us up temporarily, but sooner or later we're going to topple over. We need a PERSONAL DEVELOPMENT third leg to truly thrive. That third metric, she writes in Thrive, includes our well- SELF MATTERS being, our ability to draw on our intuition and inner wisdom, our sense of wonder, by Phillip C. McGraw, Ph.D. and our capacity for compassion and giving. As Arianna points out, our eulogies cel- By using the plan set forth in Self Matters, Dr. Phil helps you to demystify your self- ebrate our lives very differently from the way society defines success. They don't concept and learn how to reclaim your authentic self. In evaluating your life by only the commemorate our long hours in the office, our promotions, or our sterling Power- facts, you can learn to think beyond the excuses and fears that have masked the person Point presentations as we relentlessly raced to climb up the career ladder. They are you have always wanted to be. Self Matters is one of the most forward-thinking works about cherished memories, shared adventures, small kindnesses and acts of generos- on self-concept and self-esteem ever published. For the first time, an author tells it how ity, lifelong passions, and the things that made us laugh. Arianna talks candidly about it is and, in the process, teaches us all how to live the lives we have always wanted but her own challenges with managing time and prioritizing the demands of a career and prevented ourselves from living. We get only one chance in this world, and now, Dr. raising two daughters -- of juggling business deadlines and family crises, a harried Phil shows all how to make the most of it. ©1999 (Simon & Schuster) dance that led to her collapse and to her "aha moment." Arianna shows us the way to Available on CD. Catalog number 14179 (5 CDs 60 Min each) a revolution in our culture, our thinking, our workplace, and our lives..©2015 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT SOMETIMES YOU WIN, SOMETIMES YOU LEARN USE YOUR HEAD TO GET YOUR FOOT IN THE DOOR by John C. Maxwell by Harvey Mackay #1 New York Times bestselling author John C. Maxwell believes that any setback, The average person will have at least 3 to 5 career changes and 12 to 14 different jobs whether professional or personal, can be turned into a step forward when you possess before the age of 38. In the age of downsizing and outsourcing, you can never be sure the right tools to turn a loss into a gain. Drawing on nearly fifty years of leadership that your job is safe - or will be safe in a couple of years. The result? People are star- experience, Dr. Maxwell provides a roadmap for winning by examining the eleven ele- ing to spend their entire lives in a perpetual job search - and they need the attitude ments that constitute the DNA of learners who succeed in the face of problems, failure, and skills to pull it off. Especially the skills for relentless and effective networking, and losses. Learning is not easy during down times, it takes discipline to do the right coupled with a passion for lifetime learning. According to Mackay, too many people thing when something goes wrong. As John Maxwell often points out--experience isn't get a defeatist attitude about finding a great job. They get stuck in a rut at a job they the best teacher; evaluated experience is. ©2013 Unabridged. (Hachette) hate. Or, if they're unemployed, they grab the first thing offered to them. This audio- Available on CD. Catalog number 14086 (6 CDs, 7.5 Hours) book offers a better way. Unabridged. ©2010 (Penguin Audio) Available on CD. Catalog number 14371 (8 CDs 8 Hours, 15 Min.) PERSONAL DEVELOPMENT PERSONAL DEVELOPMENT THE SPIRIT OF SUCCESS THE WAR OF ART by Deepak Chopra and Marianne Williamson by Steven Pressfield Economic challenges often present a unique opportunity to understand the difference Most of us have two lives. The life we live and the unlived life within us. Between between money and wealth. Money is a symbol that expresses how we value our- the two stands “Resistance.”Have you ever brought home a treadmill and let it gather selves and others and also represents society’s values at a particular time and place in dust in the attic? Ever resolved on a diet or a course of yoga, and then quit on it? Are history. Wealth, on the other hand, is a state of consciousness that represents generos- you a writer who doesn't write, a painter who doesn't paint, an entrepreneur who ity of spirit that translates into material abundance. In the powerful and unique pro- never starts a venture? Then you know what resistance is.You're not alone if you've gram recorded live in front of a sold-out audience, you’re presented solutions to been mown down by resistance; many good men and women have bitten the dust some of the toughest challenges at this time in our generation. For the first time over it – but you needn’t be among them! ©2009 (Nightingale-Conant) together Marianne Williamson and Dr. Deepak Chopra will take you through an in- Available on CD. Catalog number 14402 (2 CDs 70 Min each) depth understanding of consciousness as a field of infinite possibilities, infinite cre- ativity, infinite energy and infinite abundance. ©2009 (Nightingale Conant) PERSONAL DEVELOPMENT Available on CD. Catalog number 14338 (5 CDs 4 Hours, 40 Min.) WHY HIM? WHY HER? by Helen Fisher PERSONAL DEVELOPMENT Why do you fall in love with one person rather than another? In this fascinating and SPONTANEOUS OPTIMISM informative book, Helen Fisher, one of the world’s leading experts on romantic love, by Maryann V. Troiani unlocks the hidden code of desire and attachment. Each of us, it turns out, primarily This inspirational, practical book is different from other optimism-related books in expresses one of four broad personality types—Explorer, Builder, Director, or Nego- many ways--from the basic research and professional expertise, to the authors who tiator—and each of these types is governed by different chemical systems in the are tremendous role models because they use their optimism methods to enhance brain. Driven by this biology, we are attracted to partners who both mirror and com- their lives and relationships. Abridged ©1999 plement our own personality type. Unabridged. ©2009 (MacMillan Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 14333 (7 CDs 7 Hours, 50 Min.)

36 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library PERSONAL DEVELOPMENT SALES MANAGEMENT PERSONAL DEVELOPMENT SALES MANAGEMENT THE WISDOM OF OZ CD13306 MANAGEMENT SKILLS FOR THE NEW SALES by Roger Connors and Tim Smith MANAGER Why does the story of Dorothy, the Scarecrow, the Tin Man, and the Cowardly Lion by Dr. Kimberly Alyn touch us? Like all great entertainment, their journey resonates. We see ourselves in The new sales manager needs some key skills to be successful. Do you know what the characters and likewise wish we possessed the power, the brains, the heart, and specific skill so many sales managers lack and so many sales teams wish they had? the courage to make our own dreams come true. So what are your dreams? What do Would you like to know what it takes to get your sales team ingrained in the training you want? Is it a promotion? Improving a relationship? Rescuing a child? Finding a they need? Best-selling author Dr. Kimberly Alyn shares seven key management new job? Saving a marriage? Getting a degree? Finding the love of your life? Making skills for the new sales manager. Topics of discussion include: *What your sales team a difference in your community? This book will help you get whatever you consider needs to succeed *How you can develop butt-kicking sales people *A common mis- worthwhile in life. Simply put, when you unleash the power of personal accountabil- conception sales managers have and why it hurts their team *What it really means to ity it will energize you in life-altering ways, giving you a concrete boost that support your sales team *What you need to know about how you are perceived *Key enhances your ability to think, to withstand adversity, to generate confidence, and to secrets to building trust in your sales team *Getting rid of a common and counterpro- increase your own natural emotional, mental, and intellectual strength. ©2014 ductive mentality in your sales team. Being a sales manager requires a lot more skill Unabridged. (Penguin) than just being able to sell or manage projects. Dr. Alyn reveals the necessary man- Available on CD. Catalog number 14085 (3 CDs, 3 Hours) agement skills to be successful as a new sales manager.Unabridged. ©2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. SALES MANAGEMENT PERSONAL DEVELOPMENT CD13012 THE SALES LEADER’S PROBLEM SOLVER WOMEN WHO THINK TOO MUCH by Suzanne Paling by Susan Nolen-Hoeksema, Ph.D. his is the book every sales manager wishes they had―before they accepted the job. In Women Who Think Too Much, Nolen-Hoeksema shows us what causes so many EW N The advice within acts as a 24/7 coach for beleaguered sales leaders dealing with per- women to be over thinkers and provides concrete strategies that can be used to escape plexing dilemmas. Sales leaders (managers, directors, and vice presidents) advocate these negative thoughts, move to higher ground, and live more productively. Women for and often succeed in getting sales training for their reps, but when they request Who Think Too Much will change lives and is destined to become a self-help classic. sales management training for themselves, the answer is often no. This lack of formal ©2003 (Audio Renaissance) instruction lowers their chances of success. By providing a consistent format to fol- Available on CD. Catalog number 14180 (3 CDs 80 Min each) low, Suzanne Paling will help any sales leader level-headedly deal with any chal- Available On Demand on the TRL Audiobooks app. lenge by: Clarifying the issue, Creating a plan., Presenting a solution to executives. Discussing the issue with the rep(s) in question.The Sales Leader’s Problem Solver is PERSONAL DEVELOPMENT a powerful tool that will help new and experienced sales managers lead their teams WOMENOMICS and develop their reputations as fair, effective, no-nonsense problem solvers. by Claire Shipman and Katty Kay Brilliance Audio. Unabridged ©2016 You are not alone. Finally, here is a book that gets to the heart of what professional Available on CD. Catalog number 13395 (7 CDs 7 hours) women want. You've probably been loath to admit it, but like most of us, you have had enough of the sixty-hour workweeks, the day-care dash, and the vacations that never get taken. You don't want to quit, you want to work—but on your own terms MARKETING and in ways that make it possible to have a life as well. Womenomics offers a ground breaking blueprint for changing the way you live and work—with advice, guidance, MARKETING and fact-based support that proves you don't have to do it all to have it all. CD24300 THE 11 IMMUTABLE LAWS OF INTERNET BRANDING Unabridged. ©2009 (Harper Audio) by Al Ries and Laura Ries Available on CD. Catalog number 14212 (6 CDs 70 Min each) In the book you'll learn withe Internet can be a business or a medium for your brand, Available On Demand on the TRL Audiobooks app. but not both.Interactivity is the single most important ingredient of any Internet site.The kiss of death for an Internet brand is a common name.Being second in a cat- PERSONAL DEVELOPMENT egory is tantamount to being nowhere.You have to be fast. You have to be first. You YEAR OF YES have to be focused.Everyone is talking about convergence while just the opposite is happening. The 11 Immutable Laws of Internet Branding will also give you tangible by Shonda Rhimes information on how to successfully build your company, product, service, or self into In this poignant, hilarious, and deeply intimate call to arms, Hollywood’s most pow- a hot and profitable brand on the Internet. With characteristic counterculture observa- erful woman, the mega-talented creator of Grey’s Anatomy and Scandal and execu- tions and signature marketing savvy, Ries and Ries bring their expertise to branding tive producer of How to Get Away with Murder reveals how saying YES changed her on the Internet, the most challenging problem in the world of marketing today. No life—and how it can change yours too. This wildly candid and compulsively readable one who wants to turn a brand into a global phenomenon should ignore their sage book reveals how the mega talented Shonda Rhimes, an unexpected introvert, advice. Unabridged©2001 achieved badassery worthy of a Shondaland character. And how you can, too. ©2015 Available On Demand on the TRL Audiobooks app. Unabridged. (Simon & Schuster) Available on CD. Catalog number 14251 (6 CDs, 7 Hours) MARKETING CD24300 22 IMMUTABLE LAWS OF BRANDING PERSONAL DEVELOPMENT by Al Ries YOUR BEST LIFE NOW This marketing classic has been expanded to include new commentary, new illustra- by Joel Osteen tions, and a bonus book: The 11 Immutable Laws of Internet Branding Smart and In this remarkable book, Joel Osteen offers you unique insights and encouragement accessible, The 22 Immutable Laws of Branding is the definitive text on branding, that will help you overcome every obstacle you may encounter. Your life has a divine pairing anecdotes about some of the best brands in the world, like Rolex, Volvo, and purpose and destiny. As you put the principles found in these pages to work today Heineken, with the signature savvy of marketing gurus Al and Laura Ries. Combin- you will begin living YOUR BEST LIFE NOW! ©2004 (Time Warner Audiobooks) ing The 22 Immutable Laws of Branding and The 11 Immutable Laws of Internet Available on CD. Catalog number 14194 (5 CDs 75 Min each) Branding, this book proclaims that the only way to stand out in today's marketplace is Available On Demand on the TRL Audiobooks app. to build your product or service into a brand—and provides the step-by-step instruc- tions you need to do so. The 22 Immutable Laws of Branding also tackles one of the most challenging marketing problems today: branding on the Web. The Rieses divulge the controversial and counterintuitive strategies and secrets that both small Copyright and large companies have used to establish internet brands. The 22 Immutable Laws of Branding is the essential primer on building a category-dominating, world-class All audio programs and written material in brand.©2002 the library are protected by copyright law. Available On Demand on the TRL Audiobooks app. SALES MANAGEMENT THE BIG MOO by Seth Godin In 2003, Seth Godin’s Purple Cow challenged organizations to become remarkable-to drive growth by standing out in a world full of brown cows. It struck a huge chord SALES MANAGEMENT and stayed on the Business-Week best-seller list for nearly two years. You can hear SALES MANAGEMENT countless brainstorming meetings where people refer to purple cows and say things like, “That’s not good enough. We need to create a big moo!” But how do you create THE ART OF FIELD SALES MANAGEMENT a big moo-an insight so astounding that people can’t help but remark on it? Seth There is more to field sales management than acceptance of the job and title. Making Godin worked with thirty-two of the world's smartest thinkers to answer this critical the transition from “doer” to manager of “doers” is never complete until the manager question. And the team-with the likes of Tom Peters, Malcolm Gladwell, Guy Kawa- stops thinking and acting as a sales representative and begins thinking and acting as a saki, Mark Cuban, Robyn Waters, Dave Balter, Red Maxwell, and Randall Rothen- manager. Learn the skills required for becoming an effective and well respected first berg on board- created an incredibly useful book that's fun to read and perfect for line field sales manager. ©1994 (Coastec) groups to share, discuss, and apply. ©2005 (Tantor) PDF workbook is included on the first CD. Available on CD. Catalog number 24322 (3 CDs 75 Min each) Available on CD. Catalog number 15121(6 CDs 4 Hours, 43 Min.) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 37 MARKETING MARKETING MARKETING MARKETING THE BIG ONE CHASING COOL by Bob Proctor by Noah Kerner and Gene Pressman The real you has an urge to live in a much larger way. Here's how to recognize and get Cool isn't just a state of mind, a celebrity fad, or an American obsession - it’s busi- past your own “terror barriers”, consciously re-program your thoughts for immediate ness. In boardrooms across America, product managers are examining vodka bottles, positive return, and engage in the Four Phases of Thought Process to control your end- candy bars, and hamburgers, wondering ho do we make this thing cool? In this wide- result - every single time. Unabridged. ©2008 ranging exploration, Noah Kerner and Gene Pressman systematically parse the suc- Available On Demand on the TRL Audiobooks app. cesses and failures of the last few decades -in music and fashion, magazines and food, spirits and hip-hop culture. Their discoveries are pulled together in this defini- MARKETING tive book on the commerce of cool. Unabridged. ©2007 (Tantor Audio) BLUE OCEAN STRATEGY Available on CD. Catalog number 24300 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. by W. Chan Kim, and Renee Mauborgne Winning by not competing! This international best seller upends traditional thinking MARKETING with principles and tools to make the competition irrelevant. CONTAGIOUS In an audiobook that challenges everything you thought you knew, W. Chan Kim and by Jonah Berger Renee Mauborgne assert that tomorrow's leading companies will succeed, not by bat- What makes things popular? If you said advertising, think again. People don’t listen tling their rivals for market share in the bloody “red ocean” of a shrinking profit pool, to advertisements, they listen to their peers. But why do people talk about certain but by creating “blue oceans” of untapped new market spaces ripe for growth. products and ideas more than others? Why are some stories and rumors more infec- Unabridged. ©2005 (Hachette Audio) tious? And what makes online content go viral? Discover how six basic principles Available on CD. Catalog number 24327 (6 CDs 6 Hours, 30 Min.) drive all sorts of things to become contagious, from consumer products and policy Available On Demand on the TRL Audiobooks app. initiatives to workplace rumors and YouTube videos. This book provides a set of spe- MARKETING cific, actionable techniques for helping information spread—for designing messages, advertisements, and information that people will share. Whether you’re a manager at BOOK YOURSELF SOLID a big company, a small business owner trying to boost awareness, a politician run- by Michael Port ning for office, or a health official trying to get the word out, Contagious will show According to the Small Business Administration, ninety percent of service businesses you how to make your product or idea catch on.©2013 Unabridged. (Simon & will fail within the first five years. They fail not because they don't offer great ser- Schuster) vices and products, but because the owners are extremely uncomfortable with tradi- Available on CD. Catalog number 24351 (6 CDs, 7 hours) tional marketing and sales. The result is a frustrated, isolated, and overwhelmed business owner who does not know there is an entirely different, highly successful MARKETING approach to marketing and sales available and it's laid out in the pages of Book Your- DIFFERENTIATE OR DIE self Solid. Book Yourself Solid is based on Michael Port's proven system for getting by Jack Trout more clients. And it works. In fact, ninety-three percent of business owners who have In today’s ultra-competitive world, the average supermarket has 40,000 brand items used the system have experienced a thirty-four percent increase in their total number on its shelves. Car shoppers can visit the showrooms of over twenty auto makers. of clients and a forty-two percent increase in sales in the first year alone. ©2006 Differentiating products today is more challenging than at any time in history, yet it (Hachette Audio) remains a key to a company’s survival. In Differentiate or Die, Trout takes marketers Available on CD. Catalog number 24311 (7 CDs 50 Min each) to task for taking the easy route of high-tech razzle-dazzle and sleight of hand instead Available On Demand on the TRL Audiobooks app. of marketing their product’s uniquely valuable qualities. He examines successful dif- ferentiation initiatives—from giants like Wal-Mart to tiny Trinity College—to deter- MARKETING mine why some succeed and some fail. The author outlines the many ways to achieve CD24300 A BRANDED WORLD differentiation, while also warning of how difficult it is to achieve differentiation by by Michael P. Levin being creative, cheap, customer oriented, or quality driven, things that your competi- The head of a celebrity public relations firm offers expert advice on the art of PR and tor can do as well. Unabridged. ©2008 branding In A Branded World, renowned celebrity publicist and bestselling author Available On Demand on the TRL Audiobooks app. Michael Levine explores the fascinating and complex world of branding. He explores the many facets of PR in the branding process, including packaging, damage control, MARKETING and e-branding. By actually creating a fictional product and using it as a branding CD24330 FORECASTING BUDGETS template throughout the book, this definitive work offers extraordinary advice for PR by Norman Moore executives and marketing managers on how to build their brands and use the appro- Learn the 25 keys to the art of the budget in terms of forecasting costs, revenues and priate media to effectively promote those brands. With examples of successful and profits for short-term and long-term projections. Forecasting Budgets is part of The unsuccessful branding campaigns and an exploration of the idea of personalities as New York Times Pocket MBA Series, a reference series easily accessible to all busi- product, this is the definitive guide to branding. Unabridged ©2003 nesspersons, from first-level managers to the executive suite. The 12-volume series is Available On Demand on the TRL Audiobooks app. written by Ph.D.s who teach in the finest graduate business programs in the country, and edited by business editors from The New York Times. The structure of each vol- MARKETING ume presents an unparalleled synopsis of crucial principles of specific areas of busi- BRANDWASHED ness expertise. ©1999 by Martin Lindstrom Available On Demand on the TRL Audiobooks app. From the bestselling author of Buyology comes a shocking insider’s look at how today’s global giants conspire to obscure the truth and manipulate our minds, all in MARKETING service of persuading us to buy. Marketing visionary Martin Lindstrom has been on GROUNDSWELL the front lines of the branding wars for over twenty years. Here, he turns the spotlight by Charlene Li, and Josh Bernoff on his own industry, drawing on all he has witnessed behind closed doors, exposing A groundswell is sweeping through your customers. Right now, they are writing for the first time the full extent of the psychological tricks and traps that companies about your products on blogs and recutting your commercials on YouTube. They're evise to win our hard-earned dollars. Unabridged ©2011 defining you on Wikipedia and ganging up on you in social networking sites like Available On Demand on the TRL Audiobooks app. Facebook. These are all elements of a social phenomenon-the groundswell-that has created a permanent shift in the way the world works. Most companies see it as a MARKETING threat.It's time to see it an opportunity.In Groundswell, two of Forrester Research's BUY-OLOGY top analysts tell listeners how to turn the force of customers connecting to their own advantage. Unabridged. ©2009 (Hachette Audio) by Martin Lindstrom Available on CD. Catalog number 24341(7 CDs 75 Min each) In BUY-OLOGY, Lindstrom presents the astonishing findings from his ground Available On Demand on the TRL Audiobooks app. breaking, three-year, seven-million-dollar neuromarketing study, a cutting-edge experiment that peered inside the brains of 2,000 volunteers from all around the MARKETING world as they encountered various ads, logos, commercials, brands, and products. His GROWTH HACKER MARKETING startling results shatter much of what we have long believed about what seduces our by Ryan Holiday interest and drives us to buy. ©2008 (Random House) W A new generation of megabrands like Facebook, Dropbox, Airbnb, and Twitter Available on CD. Catalog number 24319(6 CDs 75 Min each) E N haven’t spent a dime on traditional marketing. No press releases, no TV commer- Available On Demand on the TRL Audiobooks app. cials, no billboards. Instead, they rely on a new strategy—growth hacking—to reach many more people despite modest marketing budgets. Growth hackers have thrown MARKETING out the old playbook and replaced it with tools that are testable, trackable, and scal- CHALLENGE YOUR POTENTIAL able. They believe that products and businesses should be modified repeatedly until by Bob Proctor they’re primed to generate explosive reactions. Bestselling author Ryan Holiday, the When you step forward into growth, you won’t only be challenging your potential – acclaimed marketing guru for American Apparel and many bestselling authors and NEW you’ll be met by two opposing forces. One is an outside force (your environment of multiplatinum musicians, explains the new rules and provides valuable examples and family, friends, and situations) and the other is an inside force, your old conditioning case studies for aspiring growth hackers. Whether you work for a tiny start-up or a that whispers sweet horribles in your mind. Here’s how to conquer both with effective Fortune 500 giant, if you’re responsible for building awareness and buzz for a prod- action steps. Unabridged. ©2008 uct or service, this is your road map.Unabridged ©2014 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

38 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MARKETING MARKETING MARKETING MARKETING CD13012 IF YOU’RE NOT FIRST, YOU’RE LAST CD30096 MARKETING MASTERY by Grant Cardone by Alex Mandossian W During economic contractions, it becomes much more difficult to sell your products, Do you realize that everything about marketing your business has changed in the last NE maintain your customer base, and gain market share. Mistakes become more costly, twelve months? Have you noticed the advertising methods that you previously used and failure becomes a real possibility for all those who are not able to make the tran- to get customers simply aren’t effective anymore? The reason for this huge industry sition. But imagine being able to sell your products when others cannot, being able to shake-up is that there’s a revolution happening as buyers are changing their habits en take market share from both your competitors, and knowing the precise formulas that masse in an unpredictable and unstoppable “uprising.”There’s a gigantic shift from would allow you to expand your sales while others make excuses. If You’re Not First, radio, television, magazines, and newspapers to virtual word of mouth recommenda- You’re Last is about how to sell your products and services—despite the economy— tion via websites like Facebook, LinkedIn, Twitter, and YouTube. BAD NEWS! Are and provides the reader with ways to capitalize regardless of their product, service, or you aware that your business is in danger of DYING as your cutting edge competi- idea. Grant shares his proven strategies that will allow you to not just continue to sell, tors steal one customer at a time from you? This is serious business. GOOD NEWS! but create new products, increase margins, gain market share and much more. Tantor We’ve ‘cracked the code’. Unabridged. ©2012 Audio. Unabridged ©2016 Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 24354 (7 CDs, 8 Hours) Available On Demand on the TRL Audiobooks app. MARKETING MARKETING CD24300 MARKETING MASTERY IN SEARCH OF THE OBVIOUS by Nicholas Zaldastani What separates one company from mediocre results to another company who has by Jack Trout spectacular financial achievements? Often, the common denominator to financial The search for any marketing strategy is the search for the obvious. Jack Trout clears success with startups is Marketing. In this audio program, you will discover how to up the confusion that surrounds the marketing profession. Instead of focusing on seg- present yourself and your ideas to investors, customers and key strategic partners. In mentation or customer retention or search engine optimization or data mining, mar- addition to Marketing, this program will explore the finance, fund raising and sales keters should be searching for that simple, obvious differentiating idea. Marketers dynamics associated with fast growth companies. Establishing who your company is not looking for the obvious had better have a very low price. To bring these principles essential. With these tools, you will be confident in your presentations and highly for finding the obvious to life, Trout finds obvious solutions to today’s troubles for directed into the right kind of opportunities to grow your business. the likes of GM, Coke, Wal-Mart, newspapers, and the bewildering beer business. Unabridged©2012 The fundamental problem is that professional marketers overlook the most obvious and effective ideas entirely, in an attempt to be clever or creative. But if an idea is Available On Demand on the TRL Audiobooks app. obvious to you, it will be obvious to your consumer—which is why it will work.Unabridged ©2008 MARKETING Available On Demand on the TRL Audiobooks app. MARKETING WARFARE by Al Ries and Jack Trout MARKETING Lessons from the great marketing wars. How and when to use offensive, defensive, INBOUND MARKETING flanking and guerilla marketing warfare principles. ©1985 (Listen & Learn) by Brian Halligan Available on CD. Catalog number 24350 (1 CD 47 Min) To connect with today's buyer, you need to stop pushing your message out and start Available On Demand on the TRL Audiobooks app. pulling your customers in. The rules of marketing have changed, and the key to win- ning is to use this change to your advantage.HubSpot founders Brian Halligan and MARKETING Dharmesh Shah give you the tools and strategies you need to improve your Google MEATBALL SUNDAE search rankings, build a blog to promote your business, grow and nurture a commu- by Seth Godin nity on social media sites, and analyze which of your online marketing efforts are New Marketing, whose tools include things like MySpace, You Tube, websites, per- working. Stop wasting money blasting the world with marketing messages that mission marketing, cable TV, and viral techniques, is reshaping our world. But many nobody cares about. Instead, learn to get found withInbound Marketing.Unabridged companies try to use the tools without first getting their organization and products in ©2014 sync with them. The result: what Seth Godin calls a “meatball sundae,” a big, ineffec- Available On Demand on the TRL Audiobooks app. tive mess.In his trademark style—clear, accessible, jargon-free, and full of real-life examples—Godin reviews how marketing used to work and explains how to use the MARKETING New Marketing to become a better organization: faster, more flexible, and even more INTEGRATION MARKETING fun. Unabridged. ©2007 (High Bridge) by Mark Joyner Available on CD. Catalog number 24321 (4 CDs 75 Min each) The biggest, most successful businesses you can think of all started small and grew Available On Demand on the TRL Audiobooks app. their way to massive success. What was their secret? Is there something those com- panies have in common-from Microsoft to McDonald's to U.S. Steel-that helped MARKETING them grow from small businesses to globe-spanning corporations? The answer is THE NEW RULES OF MARKETING & PR “yes,” and it's right here. Joyner's Integration Marketing theory is a radically new by David Meerman Scott business approach that has already built a fanatical base of tens of thousands of entre- The Internet has profoundly changed the way people communicate and interact with preneurs who are using it to pull off what some are referring to as “business mira- each other. It has also changed the way businesses communicate with current and cles” with a zero-dollar ad budget. Now, Mark Joyner finally puts this amazing potential customers. In the old days, marketers could only communicate through the business-transforming methodology on audio and tells you how to apply it to your filter of expensive advertising or media ink placed by a PR firm. Today, the rules own business, no matter its size. Integration Marketing is a simple, innovative, and have changed entirely. The New Rules of Marketing and PR shows you how to lever- effective system that helps you find hidden marketing opportunities, bring in a limit- age the potential that Web-based communication offers large and small companies, less supply of new customers, and grow your business steadily, predictably, and stra- nonprofits, entrepreneurs, political organizations, consultants, even rock bands and tegically. It's not complicated and it's not a magic bullet; it's a straightforward, churches. Unabridged. ©2009 (Hachette Audio) proven system for getting exactly what you and your business need to grow-more Available on CD. Catalog number 24340 (8 CDs 9 Hours, 20 Min.) profit faster. Unabridged ©2009 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MARKETING MARKETING IT’S NOT LUCK THE NEXT EVOLUTION OF MARKETING by Seth Godin by Eliyahu M. Goldratt The old interruptive model of marketing doesn’t work. Customers are tuning out. They It’s Not Luck is the continued story of The Goal protagonist Alex Rogo as he navi- no longer listen to in-your-face messages. Marketing strategist Bob Gilbreath’s hot new gates a new set of challenges facing the now over diversified and under-profitable concept, Marketing with Meaning, represents the next evolutionary step in a progres- UniCo, where he has risen to the rank of division manager. Learn more about the sion following direct marketing and permission marketing. Rather than pushing a prod- powerful techniques first presented in the best-selling business novel, The Goal. In uct or service, Marketing with Meaning woos customers by offering them something of this book, Dr. Goldratt, through examples in a variety of industries, shows how to value independent of purchase. (Unabridged). ©2009 (Brilliance Audio) apply TOC to sales and marketing, inventory control, and production distribution. In addition, techniques in conflict resolution are introduced on both a business and per- Available on CD. Catalog number 24334 (8 CDs 75 Min each) sonal level.©2013 Unabridged. (High Bridge Audio) MARKETING Available on CD. Catalog number 24353 (7 CDs, 8.5 Hours) Available On Demand on the TRL Audiobooks app. PERMISSION MARKETING by Seth Godin MARKETING Godin is called “The ultimate entrepreneur for the Information Age” by Business MARKETING IMAGINATION Week. Permission Marketing is the ground breaking concept that enables marketers by Theodore Levitt to shape their message so that consumers will willingly accept it. Instead of annoying What business are you in? How to put imagination in marketing. Differentiation potential customers by interrupting their most coveted commodity - time - this offers makes the difference. Managing customer relationships. ©1975 (Listen USA) consumers incentives to accept advertising voluntarily. ©1999 (Simon & Schuster) Available on CD. Catalog number 24301 (1 CD 42 Min) Available on CD. Catalog number 24318 (2 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 39 MARKETING ENTREPRENUERSHIP MARKETING ENTREPRENUER POSITIONING ESCAPE FROM CUBICLE NATION by Al Ries, and Jack Trout by Pamela Slim This business classic deals with the problems of communicating to a skeptical, Despite grim headlines about the economy, you don’t have to stay in a job you media-blitzed public. Positioning describes a revolutionary approach to creating a intensely hate. There’s a better opportunity waiting out there, and escaping from “position” in a prospective customer's mind. It will show you how to use Madison cubicle nation is easier than you think. Pamela Slim spent a decade traveling all over Avenue techniques to capture a market share and become a household name. It is the country as a self-employed trainer for large corporations. She was surprised to required reading for anyone in business today. ©2000 (McGraw-Hill Audio) find that many of the most successful employees at these companies harbored secret Available on CD. Catalog number 24320(4 CDs 65 Min each) dreams of breaking out to start their own businesses.©2009 (Brilliance Audio) Available on CD. Catalog number 25000 (10 CDs 75 Min each) MARKETING THE POWER OF OUTRAGEOUS MARKETING ENTREPRENUERSHIP by Joe Vitale GREAT WORK GREAT CAREER In this amazing program, Joe Vitale reveals the extraordinary, unusual methods of by Stephen R. Covey, Jennifer Colosimo people who attracted the most money and attention to themselves and their busi- In one economic earthquake after another, it’s hard to keep your footing. Still, there’s nesses with the least amount of effort and time. He reveals 10 secrets used by such a positive side to these risky times. You can secure a great future for yourself if you outrageous marketers as P.T. Barnum, Richard Branson, Madonna, Donald Trump, welcome this wild, demanding new world with passion for the opportunities it pres- and many others. Whether your business is large or small, here are the ideas you need ents. You don't want just a job, you want a great job. Great Work, Great Career can to hit the big time! ©1999 (Nightingale-Conant) help you get that great job and, beyond that, build a great career. Unabridged. ©2010 Available on CD. Catalog number 24307 (8 CDs 6 Hours) (Simon & Schuster) Available on CD. Catalog number 25953 (3 CDs 70 Min each) MARKETING PRIMAL BRANDING ENTREPRENUERSHIP by Patrick Hanlon THE LITTLE PLATINUM BOOK OF CHA-CHING In Primal Branding, Hanlon explores those seven components, known as the primal by Jeffrey Gitomer code, and shows how to use and combine them to create a community of believers in You may know Cha-Ching! as the sound of a cash register ringing-but Jeffrey which the consumer develops a powerful emotional attachment to the brand. These Gitomer hears it in every aspect of business, as the sound of achievement, fulfill- techniques, work for everyone involved in creating and selling an image-from mar- ment, money, wealth, and so much more! Cha-Ching is the sound of music...Music keting managers to social advocates to business leaders seeking to increase customer that makes you feel great every time you hear it. Not just rhythm, Cha-Ching! sets the preference for new or existing products. ©2006 (Tantor) tone for more Cha-Chings! and gives you the self confidence that if you have rung Available on CD. Catalog number 24330 (7 CDs 70 Min each) the register once, you can ring it again, and again (and again). Cha-Ching! is the Available On Demand on the TRL Audiobooks app. sound of success…The continued achievement, motivation, and inspiration, adding up to a choir of melodic sweetness. It's the sweet sound of success. Jeffrey Gitomer's MARKETING 32.5 Strategies To Ring Your Own (Cash) Register of Business And Personal Success PURPLE COW will help you make your own music, dance to your own rhythm, and ring your own by Seth Godin register. The CASH register. Unabridged. ©2010 (Simon & Schuster) You're either a Purple Cow or you're not. You're either remarkable or invisible. Make Available on CD. Catalog number 24951 (4 CDs 4 Hours) your choice. What do Starbucks and JetBlue and KrispyKreme and Apple and Dutch- Available On Demand on the TRL Audiobooks app. Boy and Kensington and Zespri and Hard Candy have that you don't? How do they continue to confound critics and achieve spectacular growth, leaving behind former ENTREPRENUER tried-and true brands to gasp their last? Face it, the checklist of tired 'P's marketers LUCKY OR SMART? have used for decades to get their product noticed -Pricing, Promotion, Publicity, to by Bo Peabody name a few-aren't working anymore. There's an exceptionally important 'P' that has Luck is a part of life, and everyone, at one point or another, gets lucky. But luck is a to be added to the list. It's Purple Cow. Cows, after you've seen one, or two, or ten, big part of business life and perhaps that biggest part of entrepreneurial life. At the are boring. A Purple Cow, though...now that would be something. Purple Cow very least, entrepreneurs must believe in luck. Ideally, they can recognize it when describes something phenomenal, something counterintuitive and exciting and flat they see it. And over time, the best entrepreneurs can actually learn to create luck. out unbelievable. Every day, consumers come face to face with a lot of boring stuff-a ©2004 (Listen & Live) lot of brown cows-but you can bet they won't forget a Purple Cow. And it's not a mar- Available on CD. Catalog number 25041 (2 CDs 1 Hour, 50 Min.) keting function that you can slap on to your product or service. Purple Cow is inher- Available On Demand on the TRL Audiobooks app. ent. It's built right in, or it's not there. Period. In Purple Cow, Seth Godin urges you to put a Purple Cow into everything you build, and everything you do, to create some- ENTREPRENEURSHIP thing truly noticeable. It's a manifesto for marketers who want to help create products that are worth marketing in the first place. Unabridged ©2009 THE POWER OF AN HOUR Available On Demand on the TRL Audiobooks app. by Dave Lakhani (4 CDs 65 Min each) Designed by a successful entrepreneur to work specifically within the busy execu- MARKETING tive's or business owner's schedule, this insightful, enlightening guide is broken THE SECRETS OF WORD-OF-MOUTH MARKETING down into two groups of lessons: those hours dedicated to personal issues and those by George Silverman dedicated to business issues. The listener will learn about managing time, improving personal relationships, and creating and following a vision of future success. ©2006 Learn to harness word of mouth — and it can drive consumers to try your product or (Hachette Audio) service more than any other marketing technique will … more than advertising, salespeople, direct response, and public relations combined! Plus, it’s inexpensive Available on CD. Catalog number 25017 (and some tools cost nothing) to implement!©2006 (Nightingale Conant) ENTREPRENEURSHIP Workbook available on request. Available on CD. Catalog number 24313 (8 CDs 7 Hours, 20 Min.) NOTHING TO LOSE, EVERYTHING TO GAIN by Ryan Blair, Don Yaeger MARKETING Like many entrepreneurs, Ryan Blair had no formal business education. But he had SUBLIMINAL PERSUASION great survival instincts, tenacity, and, above all, a "nothing to lose" mindset. His mid- dle-class childhood ended abruptly when his abusive father succumbed to drug by Dave Lakhani addiction and abandoned the family. Blair and his mother moved to a rough neigh- If you're an entrepreneur, salesperson, advertiser, or business owner, understanding the borhood, and soon he was in and out of juvenile detention, joining a gang just to sur- art of subliminal persuasion will give your bottom line a big boost. In Subliminal Per- vive. Then his mother fell in love with a successful entrepreneur who took Ryan suasion, master marketer Dave Lakhani reveals in step-by-step detail the exact tech- under his wing. With his mentor's guidance, Blair started his first company, 24/7 niques that really work in persuading and influencing others. It's not about lying or Tech, at age twenty-one. He has since created and sold several companies for hun- tricking anyone. It's about know what will appeal to people and how communicate that dreds of millions of dollars. This is an inspirational guide full of powerful stories and appeal effectively, profitably, and ethically. This is marketing that really convinces. lessons and a road map for entrepreneurial success.©2013 Unabridged. ©2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. MARKETING ENTREPRENUERSHIP THE ZEN OF SOCIAL MEDIA MARKETING REWORK by Jason Fried & David H. Hansson by Shama Hyder Kabani Social media is a crucial tool for success in business today. People are already talking With its straightforward language and easy-is-better approach, Rework is the perfect about your business using social media, whether you’re using it or not. By becoming playbook for anyone who’s ever dreamed of doing it on their own. Hardcore entre- part of the conversation, you can start connecting directly to your customers, as well preneurs, small-business owners, people stuck in day jobs they hate, victims of as finding new ones, easily and inexpensively spreading the word about your prod- “downsizing,” and artists who don’t want to starve anymore will all find valuable guidance in this audiobook. Unabridged. 2010 (Random House) ucts or services. ©2012 (Tantor) © Available on CD. Catalog number 24352 (1 CD 60 Min) Available on CD. Catalog number 24950 (3 CDs 55 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

40 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS 75 LITTLE THINGS YOU CAN DO TO GROW YOUR CD ART OF INVISIBILITY BUSINESS by Kevin Mitnick by Jim Meisenheimer Kevin Mitnick, the world's most famous hacker, teaches you easy cloaking and coun- ter-measures for citizens and consumers in the age of Big Brother and Big Data.Like How could you not want this CD, “75 Little Things You Can Do to Grow Your Busi- it or not, your every move is being watched and analyzed. Consumer's identities are ness and Boost Your Income.” First, a little background information. One of my being stolen, and a person's every step is being tracked and stored. What once might friends just lost a big deal, $90,000 in commissions, because of a little thing, some- have been dismissed as paranoia is now a hard truth, and privacy is a luxury few can thing he didn't do. Well that got me thinking. What are some of the little things you afford or understand.In this explosive yet practical book, Kevin Mitnick illustrates can do to be more proactive and to better your chances of making a sale? I started what is happening without your knowledge--and he teaches you “the art of invisibil- writing these things down, and sure enough, I came up with a list of 75. These 75 lit- ity.” Mitnick is the world's most famous--and formerly the Most Wanted--computer tle things will have a big and positive impact on your customers. Selling is the easiest hacker. He has hacked into some of the country's most powerful and seemingly job in the world when you work hard at it. This CD will provide you with street- impenetrable agencies and companies, and at one point he was on a three-year run smart examples on how to KO your competition. ©2005 (Jim Meisenheimer, Inc) from the FBI. Now, though, Mitnick is reformed and is widely regarded as the expert Available on CD. Catalog number 25108 (1 CD 35 Min) on the subject of computer security. He knows exactly how vulnerabilities can be exploited and just what to do to prevent that from happening. Mitnick provides both BUSINESS CONCEPTS online and real life tactics and inexpensive methods to protect you and your family, in THE ACCIDENTAL SUPERPOWER easy step-by-step instructions. He even talks about more advanced “elite” techniques, by Peter Zeihan which, if used properly, can maximize your privacy. Invisibility isn't just for superhe- In THE ACCIDENTAL SUPERPOWER, international strategist Peter Zeihan exam- roes--privacy is a power you deserve and need in this modern age. Unabridged ines how the hard rules of geography are eroding the American commitment to free ©2017 trade; how much of the planet is aging into a mass retirement that will enervate mar- Available On Demand on the TRL Audiobooks app. kets and capital supplies; and how, against all odds, it is the ever-ravenous American economy that-alone among the developed nations-is rapidly approaching energy BUSINESS CONCEPTS independence. Combined, these factors are doing nothing less than overturning the AWAKENING COMPASSION AT WORK global system and ushering in a new (dis)order. For most, that is a disaster-in-wait- by Monica Worline ing, but not for the Americans. The shale revolution allows Americans to sidestep an Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues increasingly dangerous energy market. Only the United States boasts a youth popula- and coworkers of humanity, dignity, and motivation and is an unrecognized and costly tion large enough to escape the sucking maw of global aging. Most important, geog- drain on organizational potential. Marshaling evidence from two decades of field raphy will matter more than ever in a de-globalizing world, and America's geography research, scholars and consultants Monica Worline and Jane Dutton show that alleviat- is simply sublime. @2016 ing such suffering confers measurable competitive advantages in areas like innovation, Available On Demand on the TRL Audiobooks app. collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for com- BUSINESS CONCEPTS passion into the structures and practices of an organization—because ultimately, as they THE ADVANTAGE write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”Unabridged.©2017 by Patrick Lencioni Available On Demand on the TRL Audiobooks app. There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times BUSINESS CONCEPTS best-selling author, Patrick Lencioni, argues that the seminal difference between suc- AWAKENING THE ENTREPRENEUR WITHIN cessful companies and mediocre ones has little to do with what they know and how by Michael E. Gerber smart they are and more to do with how healthy they are. In this book, Lencioni brings together his vast experience and many of the themes cultivated in his other In Awakening the Entrepreneur Within you are invited into the Dreaming Room, best-selling books and delivers a first: a cohesive and comprehensive exploration of where your own entrepreneurial dreams will come alive and become reality. Michael the unique advantage organizational health provides. Simply put, an organization is will help you shape your dream into a viable, economically successful company! If healthy when it is whole, consistent and complete, when its management, operations you see something missing in your world, it's time to start dreaming. Let Michael and culture are unified. Healthy organizations outperform their counterparts, are free Gerber welcome you to The Dreaming Room.Unabridged. ©2008 (Harper Audio) of politics and confusion and provide an environment where star performers never Available on CD. Catalog number 25110(6 CDs 75 Min each) want to leave. The Advantage provides a foundational construct for conducting busi- ness in a new way—one that maximizes human potential and aligns the organization BUSINESS CONCEPTS around a common set of principles.©2012 Unabridged. (Brilliance Audio) BANKER TO THE POOR Available on CD. Catalog number 25092(5 CDs, 5.5 hours) by Muhammad Yunus One day Muhammad Yunus loaned $27 from his own pocket to forty-two stool makers BUSINESS CONCEPTS living in a tiny village in Bangladesh. Seeing the profound effect of a little credit for the CD13012 AN EVERYONE CULTURE very poor, Yunus changed his life to establish the Grameen Bank, which provides min- iscule loans to the poor of Bangladesh. Unabridged.©2008 by Robert Kegan Available On Demand on the TRL Audiobooks app. What if a company did everything in its power to create a culture in which everyone NEW could overcome their own internal barriers to change and use errors and vulnerabili- BUSINESS CONCEPTS ties as prime opportunities for personal and company growth?Robert Kegan and Lisa 2BARBARIANS AT THE GATE Laskow Lahey have found and studied such companies-Deliberately Developmental by Bryan Burrough, John Heyar Organizations. A DDO is organized around the conviction that organizations will W A story about the fall of RJR Nabisco. A #1 New York Times bestseller and arguably best prosper when they are more deeply aligned with people's strongest motive, E the best business narrative ever written, Barbarians at the Gate is the classic account of which is to grow. This means going beyond consigning “people development” to N the fall of RJR Nabisco. An enduring masterpiece of investigative journalism by Bryan high-potential programs, executive coaching, or once-a-year off-sites. It means fash- Burrough and , it includes a new afterword by the authors that brings this ioning an organizational culture in which support of people's development is woven remarkable story of greed and double-dealings up to date twenty years after the famed into the daily fabric of working life and the company's regular operations, daily rou- deal. The calls Barbarians at the Gate, “Superlative.” The Chicago tines, and conversations.An Everyone Culture dives deep into the worlds of three Tribune raves, “It’s hard to imagine a better story...and it’s hard to imagine a better leading companies that embody this breakthrough approach. It reveals the design account.” And in an era of spectacular business crashes and federal bailouts, it still principles, concrete practices, and underlying science at the heart of DDOs-from stands as a valuable cautionary tale that must be heeded. Harper Audio their disciplined approach to giving feedback, to how they use meetings, to the dis- Unabridged.©2008 tinctive way that managers and leaders define their roles. Tantor. Unabridged ©2017 Available on CD. Catalog number 25148 (4 CDs 60 Min each) Available on CD. Catalog number 25145 (1 MP3- CDs 11 hours) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS CD BUSINESS CONCEPTS BECOMING MORE EFFECTIVE ON THE JOB by Jeff Davidson ARE YOU SMART ENOUGH TO WORK AT GOOGLE? Why are some employees admired, favored, and even coveted by bosses, coworkers, by William Poundstone and team members, while others, who might be equally talented never seem to enjoy You are shrunk to the height of a nickel and thrown in a blender. The blades start such approval? Professional speaker Jeff Davidson has written such books as Mar- moving in 60 seconds. What do you do? If you want to work at Google, or any of keting Your Career and Yourself, The Complete Guide to Public Speaking, and The America's best companies, you need to have an answer to this and other puzzling 60 Second Innovator. In Getting Ahead on The Job, he highlights the difference questions. ARE YOU SMART ENOUGH TO WORK AT GOOGLE? guides readers between those who are able to leverage what they do for optimal gain versus those through the surprising solutions to dozens of the most challenging interview ques- who simply keep their nose to the grindstone. Every time you step into the office or tions. The book covers the importance of creative thinking, ways to get a leg up on switch on your laptop or mobile device, you have the opportunity to both make the competition, what your Facebook page says about you, and much more. ARE greater inroads within your organization and propel your career ahead. After listening YOU SMART ENOUGH TO WORK AT GOOGLE? is a must read for anyone who to this riveting discussion even once, you'll be on the high road to greater success. wants to succeed in today's job market. Unabridged ©2012 Adapted ©2011 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 41 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS CD13012 BE OUR GUEST CD25555 THE CHAOS IMPERITIVE by heodore Kinni by Bruce A. Pasternack Exceeding expectations rather than simply satisfying them is the cornerstone of the People and organizations tend to approach chaos as if it were an unruly beast- some- NEW Disney approach to customer service. Now, in honor of the tenth anniversary of the thing that needs to be reined in, or avoided at all costs. But what if there’s a benefit to original Be Our Guest, the Disney Institute, which specializes in helping profession- chaos? What if it’s actually crucial for inspiring industry innovation? In The Chaos als see new possibilities through concepts not found in the typical workplace, is Imperative, organizational expert and bestselling author Ori Brafman (Sway, The revealing even more of the business behind the magic of quality service. During the Starfish and the Spider) shows how even the best and most efficient organizations, last twenty-five years, thousands of professionals from more than thirty-five coun- from Fortune 500 companies to today's US Army, benefit from allowing a little tries and more than forty industries have attended business programs at Disney Insti- unstructured space and disruption into their planning and decision-making. tute and learned how to adapt the Disney approach for their own Unabridged ©2013 organizations.Unabridged ©2015 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

BUSINESS CONCEPTS BUSINESS CONCEPTS CD13012 BETTER BUDGETING FOR YOUR BUSINESS CHEAP by Ellen Ruppel Shell by Brian B. Brown From the shuttered factories of the Rust Belt to the look-alike strip malls of the Sun W In an increasingly cost conscious world, control over your organization's income and Belt---and almost everywhere in between---America has been transformed by its expenditure is vital. For most successful organizations, this control begins with a NE relentless fixation on low price. This pervasive yet little examined obsession is argu- budgeting process that sets the scene and forms the basis for the business operation ably the most powerful and devastating market force of our time---the engine of global- for the year ahead. But for many people, budgeting is a time-consuming nuisance to ization, outsourcing, planned obsolescence, and economic instability in an increasingly be endured with as little patience and commitment as is possible, sometimes with lit- unsettled world. Low price is so alluring that we may have forgotten how thoroughly tle or no understanding of what it entails.This guide aims to help you to design and we once distrusted it. Ellen Ruppel Shell traces the birth of the bargain as we know it implement budgeting procedures that encourage and support good financial manage- from the Industrial Revolution to the assembly line and beyond, homing in on a number ment. It will help you to manage your resources more effectively, examine your prof- of colorful characters, such as Gene Verkauf (his name is Yiddish for “to sell”), founder itability, and show you how to produce good financial results.Unabridged ©2016 of E. J. Korvette, the discount chain that helped wean customers off traditional notions Available On Demand on the TRL Audiobooks app. of value. The rise of the chain store in post-Depression America led to the extolling of convenience over quality, and big-box retailers completed the reeducation of the Amer- BUSINESS CONCEPTS ican consumer by making them prize low price in the way they once prized durability BORROWING BRILLIANCE and craftsmanship. Unabridged ©2009 (Tantor) by David Kord Murray Available on CD. Catalog number 25555 (10 CDs 70 Min each) There is no such thing as a truly original idea. Admit it, you’ve borrowed an idea Available On Demand on the TRL Audiobooks app. before: from a competitor, a coworker, or the kid sitting next to you in the fifth grade. Borrowing Brilliance is a controversial, “big think” audiobook, challenging our notions of intellectual property and authorship, and exploring the evolution of a cre- BUSINESS CONCEPTS ative idea.Unabridged. ©2009 (Brilliance Audio) CHINA’S MEGATRENDS Available on CD. Catalog number 25106 (9 CDs 75 Min each) by John Naisbitt A groundbreaking look at a new social-political model on the rise John and Doris Nais- BUSINESS CONCEPTS bitt, longtime China observers, provide an in-depth study of the fundamental changes BOUNCE in China's social, political, and economic life, and their impact on the West. With extraordinary access, and using the same techniques behind John Naisbitt's interna- by Matthew Syed tional bestseller Megatrends, the Naisbitts have traveled the country, interviewing jour- In the vein of the international bestselling Freakonomics, award-winning journalist nalists, entrepreneurs, academics, politicians, artists, dissidents, and expatriates. With Matthew Syed reveals the hidden clues to success—in sports, business, school, and just the help of twenty-eight staff members of the Naisbitt China Institute in Tianjin, they about anything else that you’d want to be great at. Fans of Predictably Irrational and have monitored local newspapers in all of China's provinces to identify the evolving Malcolm Gladwell’s The Tipping Point will find many interesting and helpful insights perspectives and deep forces underlying China's transformation. Their research reveals in Bounce. Unabridged.©2011 that China is not only undergoing fundamental changes but also creating an entirely Available On Demand on the TRL Audiobooks app. new social and economic model—what the Naisbitts call a “vertical democracy”—that is changing the rules of global trade and challenging Western democracy as the only BUSINESS CONCEPTS acceptable form of governing. Unabridged.©2010 THE BREAKTHROUGH COMPANY Available On Demand on the TRL Audiobooks app. by Keith R. McFarland The vast majority of small businesses stay small—and not by choice. Only the most savvy and persistent—a tiny one tenth of one percent—break through to annual sales BUSINESS CONCEPTS above $250 million. In The Breakthrough Company, Keith McFarland pinpoints how CLICK everyday companies become extraordinary, showing that luck is a negligible factor. by Bill Tancer Rather, breakthrough success turns out to be associated with a clearly identifiable set Click analyzes the new generation of consumerism in a way no other book has of strategies and skills that anyone in any business can emulate—from small startup before, showing how we use the Internet, and how those trends provide a wealth of to industry leader.©2008 (Random House) market research nearly as vast as the Internet itself. Understanding how we change is Available on CD. Catalog number 25116 (5 CDs 70 Min each) integral to our success. After all, we are what we click. ©2008 (Hyperion) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25058 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUILDING A SOCIAL BUSINESS BUSINESS CONCEPTS by Muhammad Yunus COGNITIVE SURPLUS Muhammad Yunus, the practical visionary who pioneered microcredit and, with his by Clay Shirley Grameen Bank, won the 2006 Nobel Peace Prize, has developed a new dimension for capitalism which he calls “social business.” The social business model has been The author of the breakout hit Here Comes Everybody reveals how new technology adopted by corporations, entrepreneurs, and social activists across the globe. Its goal is is changing us from consumers to collaborators, unleashing a torrent of creative pro- to create self-supporting, viable commercial enterprises that generate economic growth duction that will transform our world. ©2010 Unabridged (Tantor) as they produce goods and services to fulfill human needs. In Building Social Business, Available on CD. Catalog number 25126 (6 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Yunus shows how social business can be put into practice and explains why it holds the potential to redeem the failed promise of free-market enterprise. Unabridged.©2011 Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS CONFESSIONS OF A RADICAL INDUSTRIALIST BUSINESS CONCEPTS by Ray Anderson, Robin White CD25555 CHANGE IS GOOD, YOU GO FIRST In 1994, Interface founder and chairman Ray Anderson set an audacious goal for his by Tom Feltenstein commercial carpet company: to take nothing from the earth that can’t be replaced by Change is Good You Go First by Tom Feltenstien and Mac Anderson is not your typ- the earth. Now, in the most inspiring business book of our time, Anderson leads the ical business book on implementing change.The stories and illustrations will inspire way forward and challenges all of industry to share that goal. The Interface story is a you and your team to stop conducting business as usual! This creative book will help compelling one: In 1994, making carpets was a toxic, petroleum-based process, releas- you inspire your team to embrace change and realize change can be good! I love sto- ing immense amounts of air and water pollution and creating tons of waste.With practi- ries that reinforce key points. And this ebook is filled with 21 stories, to inspire cal ideas and measurable outcomes that every business can use, Anderson shows that change and each chapter is accented with terrific illustrations to drive the point home. profit and sustainability are not mutually exclusive; businesses can improve their bot- Unabridged ©2013 tom lines and do right by the earth. Unabridged.©2009 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

42 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS A CONVERSATION ON TRUST THE CULTURE CODE by Stephen R. Covey by Clotaire Rapaille There is one thing that is common to every individual, relationship, team, family, In The Culture Code, Dr. Rapaille decodes two dozen of our most fundamental arche- organization, nation, economy, and civilization throughout the world--one thing types-ranging from sex to money to health to America itself-to give us a new set of which, if removed will destroy the most powerful government, the most successful glasses- with which to view our actions and motivations. Why are we so often disillu- business, the most thriving economy, the most influential leadership, the greatest sioned by love? Why is fat a solution rather than a problem? Why do we reject the friendship, the strongest character, the deepest love. On the other hand, if developed notion of perfection? Why is fast food in our lives to stay? The answers are in the and leveraged, that one thing has the potential to create unparalleled success and Codes. Understanding the Codes gives us unprecedented freedom over our lives. It prosperity in every dimension of life. Yet it is the least understood, the most lets us do business in dramatically new ways. And it finally explains why people neglected, and most underestimated possibility of our time. That one thing is Trust. around the world really are different, and reveals the hidden clues to understanding Trust impacts us 24/7, 365 days a year.©2009 (Franklin Covey) us all. ©2007 (Tantor) Available on CD. Catalog number 25122(1 CD 12 Min) Available on CD. Catalog number 25038 (6 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS It’s easy to improve your life... CD25054 CULTURAL INTELLIGENCE by David Thomas with ideas from audio programs. Succeed in Any Culture, in Every Situation In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people BUSINESS CONCEPTS skills that will allow you to adapt quickly to, and thrive in, any cultural environment. THE CORPORATE ATHLETE You'll learn to discard your own culturally based assumptions and pay careful atten- by Jack Groppel tion, in a mindful and creative way, to cues in cross-cultural situations. Thomas and Today's corporate world is much like the world of professional sports -- fiercely com- Inkson have broadened the focus beyond business to include organizations of all petitive, mentally and physically demanding, and requiring constant, vigilant, train- kinds—nonprofits, governments, educational institutions, and more. And they ing. More than ever, to maintain health, happiness, and career success, executives include a reliable and valid measure of cultural intelligence based on a decade of and employees must become Corporate Athletes. Based on the latest scientific and research by an international team of scholars. Unabridged ©2017 medical studies, "The Corporate Athlete" tells corporate competitors how to achieve Available On Demand on the TRL Audiobooks app. maximum performance levels. Drawing on the parallels between sports and business, BUSINESS CONCEPTS Jack Groppel reveals the integral roles that nutrition, fitness, and self-improvement -- DEATH TO ALL SACRED COWS mental, physical and emotional-play in giving corporate athletes their winning edge. by David Bernstein, Beau Fraser and Bill Schwab Learn to: * Have as much energy for your family at 8 p.m. as you have at the office Three award-winning advertising executives prove that in business, Sacred Cows at 8 a.m. * Respond to change, adversity and crisis more constructively * Slow deserve to die. Don't get us wrong. While the authors have nothing against cows in down the aging process Whether or not you can hit a home run or run a marathon, general---they love steak---they do have a problem with Sacred Cows. Blindly doing this program will train you to perform at the highest possible levels in both your pro- things because...well...that's the way they've always been done. Formulas may be fessional and family life.@1999 comforting, but they rarely work in the real world.In this hysterically irreverent and Available On Demand on the TRL Audiobooks app. wise book, Beau Fraser, David Bernstein, and Bill Schwab share their successful BUSINESS CONCEPTS approach to euthanizing Sacred Cows through humorous and vivid real-world, global examples. ©2008 Unabridged (Tantor) CREATING A WORLD WITHOUT POVERTY Available on CD. Catalog number 25127 (4 CDs 60 Min each) by Muhammad Yunus Available On Demand on the TRL Audiobooks app. In the last two decades, free markets have swept the globe. But traditional capitalism has been unable to solve problems like inequality and poverty. In Muhammad Yunus’ BUSINESS CONCEPTS groundbreaking sequel to Banker to the Poor, he outlines the concept of social busi- DELIVERING HAPPINESS ness—business where the creative vision of the entrepreneur is applied to today’s most by Tony Hsieh serious problems: feeding the poor, housing the homeless, healing the sick, and protect- In his first audiobook, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, ing the planet. Creating a World Without Poverty reveals the next phase in a hopeful Zappos, explains how he created a unique culture and commitment to service that economic and social revolution that is already underway.Unabridged.©2009 aims to improve the lives of its employees, customers, vendors and backers. Using Available On Demand on the TRL Audiobooks app. anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even BUSINESS CONCEPTS better, he shows how creating happiness and record results go hand-in-hand. CROWDSOURCING (UNABRIDGED) ©2010 (Hachette Audio) by Jeff Howe Available on CD. Catalog number 25421 (8 CDs 75 Min each) First identified by journalist Jeff Howe in a June 2006 Wired article, “crowdsourc- BUSINESS CONCEPTS ing” describes the process by which the power of the many can be leveraged to DEMAND accomplish feats that were once the province of the specialized few. Howe reveals by Adrian J. Slywotzky that the crowd is more than wise—it’s talented, creative, and stunningly productive. Demand is one of the few economic terms almost everyone knows. Demand drives Crowdsourcing activates the transformative power of today’s technology, liberating supply. When demand rises, growth happens - jobs are created, the economy flour- the latent potential within us all. It’s a perfect meritocracy, where age, gender, race, ishes and society thrives. So goes the theory. It sounds simple, yet almost no one education, and job history no longer matter; the quality of work is all that counts; and really understands demand, including the business owners, company leaders and pol- every field is open to people of every imaginable background. If you can perform the icy makers who try to stimulate and satisfy it. Aimed at a business and general non- service, design the product, or solve the problem, you’ve got the job. ©2008 (Ran- fiction readership, DEMAND is a book which searches for clues as to where demand dom House) really comes from, and why, and how we might control it. ©2011 Unabridged. (High Available on CD. Catalog number 25054 (8 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. Bridge Audio) Available on CD. Catalog number 25135 (9CDs, 12 hours) BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. CD25054 THE CROWDSOURCERESS BUSINESS CONCEPTS by Alex Daly CD25555 THE DIFFERENCE: When Good Enough Isn’t Enough “Neil Young's Pono campaign was the third most successful hardware campaign of by Subir Chawdhury all time, and Alex deserves much of the credit, second only to Neil, of course. The If you saw a toothpick on the floor, what would you do? This seemingly innocuous Crowdsourceress will give you everything you need to make your campaign a suc- question was posed to Subir Chowdhury by one of his longtime clients, and ulti- cess.” -Phil Baker, COO, Pono”Owning The Crowdsourceress is like having Alex mately lead him to a profound realization: good enough is not enough. The best pro- Daly's 'special sauce' right at your fingertips.”--Jesse Reed, cofounder, Standards cesses in the world won't work without developing the kind of mindset - a caring Manual In recent years, the crowd funding industry has generated several billions in mindset - that is needed to achieve real and sustainable change in both organizations funding. But the harsh reality is that around 60 percent of Kickstarter campaigns fail. and individuals.Why is it that some improve only incrementally, while others Enter Alex Daly, a crowdfunding expert who has raised over $20 million for her cli- improve 50 times that? The ideas and training are exactly the same. What is the dif- ents' campaigns. She has run some of Kickstarter's biggest projects-TLC's newest ference? The difference, Chowdhury explains, is the ability to nurture the skills, loy- album, Neil Young's audio player, and Joan Didion's documentary. In this book, Daly alty and passion of the people who make up an organization. It is a culture built on takes readers deep inside her most successful campaigns, showing you how toGet straightforwardness, thoughtfulness, accountability and resolve. Organizations and fans and influencers excited about your launch Build an appealing and powerfully individuals that embrace all of these “STAR” attributes-not just one or two of them- designed campaign Access proven video tips, pitching tactics, press releases, and will shine. He goes further, showing us why having a caring mindset outside of work rewards ideas, Avoid the most common headaches and pitfalls. Here you'll get tangi- is integral to both personal and professional success. A powerful guide to living a ble tools to run your own crowdfunding campaigns and fully connect with the crowd, successful life and career, The Difference will inspire you to be the difference - at get people to pay attention, and inspire them to act.Unabridged ©2017 work or home. Unabridged ©2017 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 43 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS DIMANTLING AMERICA CD25099 FIERCE LEADERSHIP by Thomas Sowell by Susan Scott These wide-ranging essays—on many individual political, economic, cultural and legal In Fierce Leadership, Scott teaches us how to spot the worst practices in our organi- issues—have as a recurring, underlying theme the decline of the values and institutions zations using a technique she calls the ability to see the tells; or signs that we have that have sustained and advanced American society for more than two centuries. This fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, decline has been more than an erosion. It has, in many cases, been a deliberate disman- can we apply the antidote.©2011 tling of American values and institutions by people convinced that their superior wis- Available On Demand on the TRL Audiobooks app. dom and virtue must over-ride both the traditions of the country and the will of the people. Whether these essays (originally published as syndicated newspaper columns) BUSINESS CONCEPTS are individually about financial bailouts, illegal immigrants, gay marriage, national security, or the Duke University rape case, the underlying concern is about what these FLIP very different kinds of things say about the general direction of American society. This by Peter Sheahan larger and longer-lasting question is whether the particular issues discussed reflect a Emphasizing flexible, counterintuitive decision making, Flip calls for a new way of degeneration or dismantling of the America that we once knew and expected to pass on doing business in an economy where conventional wisdom won't get you anywhere. to our children and grandchildren. There are people determined that this country's val- “Business today requires new perspectives is how Peter Sheahan, one of the youngest ues, history, laws, traditions and role in the world are fundamentally wrong and must be and fastest-rising stars on the international consulting and speaking circuit, begins this changed. Such people will not stop dismantling America unless they get stopped—and essential guidebook for succeeding in the twenty-first century. ©2008 (Tantor Audio) the next election may be the last time to stop them, before they take the country beyond Available on CD. Catalog number 25201(7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. the point of no return.Unabridged.©2010 Available On Demand on the TRL Audiobooks app. MARKETING BUSINESS CONCEPTS FOCUS CD25030 DOING WHAT MATTERS by Al Ries by James M. Kilts Al Ries’s extensive marketing experience gives his managerial advice a cutting-edge Doing What Matters—the action plan for identifying and tackling what’s important angle, as he defines a new standard of corporate competitiveness for companies big and ignoring the rest—is the key to winning in a warp-speed world where the need and small. ©1996 (Harper Audio) for revolutionary speed and decisiveness increases by the day. Kilts illustrates his Available On Demand on the TRL Audiobooks app. ideas with colorful stories, such as “that little red razor.” A new product idea he pro- posed early on at Gillette, it was initially shelved because “everyone knew you BUSINESS CONCEPTS couldn’t sell a red razor,” but went on to become one of Gillette’s biggest marketing successes ever. Whether you’re CEO of a multibillion-dollar global company, the THE FRACKERS brand manager for a product, an entrepreneur starting a small business, or just begin- by ning a career, Doing What Matters provides the practical ideas that get results—rang- Things looked grim for American energy in 2006, but a handful of wildcatters were ing from a day one action plan for starting a new job to a chorus of cheers and determined to tap massive deposits of oil and gas that giants like Exxon and Chevron support to a program of total innovation that involves everyone in changes from had ignored. They risked everything on a new process called fracking. Within a few small to “big bang.” Unabridged ©2010 years, they solved America’s dependence on imported energy, triggered a global envi- Available On Demand on the TRL Audiobooks app. ronmental controversy, and made and lost astonishing fortunes. No one understands the frackers—their ambitions, personalities, and foibles—better than Wall Street Journal BUSINESS CONCEPTS reporter Gregory Zuckerman. His exclusive access drives this dramatic narrative, which stretches from North Dakota to Texas to Wall Street. Unabridged.©2014 THE EDUCATION OF AN ACCIDENTAL CEO Available On Demand on the TRL Audiobooks app. by David Novak While David Novak never went to business school, he did learn from the greatest of teachers—experience—and plenty of other very smart people as well: Magic John- BUSINESS CONCEPTS son on the secret to teamwork, Warren Buffet on what he looks for in the companies FREAKONOMICS he buys, John Wooden on ego, and Jack Welch on one thing he’d do over. Now he by Steven D. Levitt, and Stephen J. Dubner wants to share with you what he discovered about getting ahead and getting noticed; Revised Edition. Levitt and co-author Stephen J. Dubner show that economics is, at motivating people and turning businesses around; building winning teams and run- root, the study of incentives -- how people get what they want or need especially ning a global company of nearly one million people; and always staying true to your- when other people want or need the same thing. In Freakonomics, they set out to self. ©2007 (Random House) explore the hidden side of... well, everything. ©2005 (Harper-Collins) Available on CD. Catalog number 25057 (6 CDs 70 Min each) Available on CD. Catalog number 25079(7 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

BUSINESS CONCEPTS BUSINESS CONCEPTS ENOUGH. GENERATION BLEND by John C. Bogle by Rob Salkjowitz Throughout his legendary career, John Bogle, founder of the Vanguard mutual fund Technology and demographics are on a collision course. Digital Natives, Boomerang group and creator of the first index mutual fund, has helped investors build wealth Boomers, and Generation X-ecutives are all grappling with the transformative impli- the right way and led a tireless campaign to restore common sense to the investment cations of Web 2.0 technologies, and organizations are scrambling for the best ways world. Along the way, he's seen how destructive an obsession with financial success to unlock the talents of a multigenerational workforce in a connected world. Genera- can be. ©2009 (High Bridge Audio) tion Blend ventures deep into the technology age gap and provides real-world solu- Available on CD. Catalog number 25097 (5 CDs 75 Min each) tions to combine the best that younger and older workers have to offer. Generation Available On Demand on the TRL Audiobooks app. Blend explores how generational attitudes toward technology affect issues as diverse as recruitment and retention, employee training, management decision-making, col- BUSINESS CONCEPTS laboration, knowledge sharing, work/life balance, and ordinary workday activities. EMBRACING CHANGE ©2008 (Brilliance Audio) by JLarry Iverson Available on CD. Catalog number 25101 (6 CDs 75 Min each) Change is inevitable. When change occurs it happens on two levels, both of which can be tough to handle. Resistance to change through procrastinating, or trying to BUSINESS CONCEPTS sidestep what’s occurring, is absolutely normal. Would you like to learn a way to rap- idly control your mental and emotional reactions when stressed or when change hits? CD13012 GETTING TO “YES AND” Would you like to know a strategy to better handle other people’s negativity toward by Bob Kulhan W Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key change? Dr. Iverson will give you strategies for effectively dealing with the rapids of E change. ©2010 N to thriving in today's fast-paced, unpredictable environment: improvisation. In Get- Available On Demand on the TRL Audiobooks app. ting to “Yes And” veteran improv performer, university professor, CEO, and consul- tant Bob Kulhan unpacks a form of mental agility with powers far beyond the BUSINESS CONCEPTS entertainment value of comedy troupes. Drawing on principles from cognitive and social psychology, behavioral economics, and communication, Kulhan teaches read- FASTER CHEAPER BETTER ers to think on their feet and approach the most typical business challenges with fresh by Michael Hammer eyes and openness. He shows how improv techniques such as the “Yes, and” It’s no secret: everyone knows that the way most companies do things is screwed up. approach, divergent and convergent thinking, and focusing on being present can Surprisingly, though, herein lays the biggest opportunity for improving growth and translate into more productive meetings, swifter decisions, stronger collaboration, profitability in a world in which consumers are tapped out and competition is coming positive conflict resolution, mindfulness, and more. Moving from the individual to from the devastating combination of low-wage countries with high skills. ©2010 the organizational level, Kulhan compiles time-tested teaching methods and training Unabridged (Tantor) exercises into an instrumental guide that readers can readily implement as a party of Available on CD. Catalog number 25125(9 CDs 70 Min each) one or a company of thousands. Brilliance Audio. Unabridged ©2017 Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25147 (8 CDs 10 hours)

44 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS THE GOAL THE HALO EFFECT by Eliyahu M. Goldratt by Phil Rosenzweig The Goal is a business text disguised as a novel...an industrial fable for our times...an Too many of today’s most prominent management gurus make steel-clad guarantees exhilarating adventure in human potential. Its hero is Alex Rogo, a manager of a fail- based on claims of irrefutable research, promising to reveal the secrets of why one ing manufacturing plant. His experience reveals a revolutionary new philosophy of company fails and another succeeds, and how you can become the latter. Combining doing business - a way for people in any field of endeavor to increase productivity, equal measures of solemn-faced hype and a wide range of popular business delusions, profitability, and personal fulfillment. ©2005 (HighBridge) statistical and otherwise, these self-styled experts cloud our ability to think critically about the nature of success. Central among these delusions is the Halo Effect—the ten- Available On Demand on the TRL Audiobooks app. dency to focus on the high financial performance of a successful company and then BUSINESS CONCEPTS spread its golden glow to all its attributes—clear strategy, strong values, brilliant lead- ership, and outstanding execution. But should the same company’s sales head south, the GOING LEAN very same attributes are universally derided—suddenly the strategy was wrong, the cul- by Stephen A. Ruffa ture was complacent, and the leader became arrogant.The Halo Effect not only identi- In the wake of economic downturn, foreign competition, spiking oil prices, and even fies these delusions that keep us from understanding business performance, but also war, American business throughout this decade has been thrust into crisis. To suggests a more accurate way to think about leading a company. Unabridged.©2014 improve their performance, corporations everywhere have adopted a wide range of Available On Demand on the TRL Audiobooks app. tools and techniques, yet many continue to struggle. Going Lean points to a better way. Drawing from the lessons of a new breed of companies that have stood apart, it BUSINESS CONCEPTS sets aside the notion that efficient operations and powerful innovations are possible HIT THE GROUND RUNNING only when business is steady and demand is growing. By using lean dynamics— by Jason Jennings based on principles from the now-famous Toyota Production System—it shows how Want to compete with the best of the best? Then hit the ground running. Here’s how. companies everywhere can thrive across a broad range of changing conditions. The toughest job in business is taking over as a new leader. You have to quickly ©2008 (Brilliance Audio) assess the situation, pull together a strong team, decide on a strategy, and inspire Available on CD. Catalog number 25102 (6 CDs 75 Min each) everyone to execute it.The stakes for new leaders are even higher. Whether you’ve been brought on to fix something that’s broken, launch a product, move the company BUSINESS CONCEPTS in a new direction, or head up a division, every new leader is under the gun to get up CD25555 GOOD BUSINESS to speed and begin producing strong numbers— ASAP. In Hit the Ground Running, Jason Jennings introduces us to America’s best performing new CEOs who pulled off by Mihaly Csikszentmihalyi the most impressive transformations of the decade. They doubled revenues, more In today's corporate upheaval, a new business paradigm is evolving. While many than tripled earnings per share, and doubled their company’s net profit margins. CEOs are being exposed for their greed, truly visionary leaders believe in a goal that Unabridged. ©2009 (Hachette Audio) benefits themselves as well as others. They realize that it is their vision and “soul” Available on CD. Catalog number 25109 (6 CDs 7 Hours) that attract loyal employees willing to go above and beyond the call of corporate Available On Demand on the TRL Audiobooks app. duty. And their employees are realizing the same thing. While 80 percent of adults claim they'd work even if they didn't have to, the majority of them can hardly wait to BUSINESS CONCEPTS leave their jobs and get home. Good Business starts with the premise that this is an CD13012 HIT MAKERS age in which business and work have replaced religion and politics as central forces by Derek Thompson in contemporary life. Good Business is a must-listen for anyone who values the pos- This book picks up where The Tipping Point left off.” Nothing “goes viral.” If you itive contributions of individuals in the changing world of business. Abridged ©2004 EW N think a popular movie, song, or app came out of nowhere to become a word-of-mouth Available On Demand on the TRL Audiobooks app. success in today’s crowded media environment, you’re missing the real story. Each blockbuster has a secret history—of power, influence, dark broadcasters, and pas- BUSINESS CONCEPTS sionate cults that turn some new products into cultural phenomena. Even the most GOOD STRATEGY/BAD STRATEGY brilliant ideas wither in obscurity if they fail to connect with the right network, and by Richard P. Rumelt the consumers that matter most aren't the early adopters, but rather their friends, fol- lowers, and imitators -- the audience of your audience. In his groundbreaking investi- Developing and implementing a strategy is the central task of a leader, whether the gation, Atlantic senior editor Derek Thompson uncovers the hidden psychology of CEO at a Fortune 100 company, an entrepreneur, a church pastor, the head of a why we like what we like and reveals the economics of cultural markets that invisibly school, or a government official. Richard Rumelt shows that there has been a grow- shape our lives. Shattering the sentimental myths of hit-making that dominate pop ing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages culture and business, Thompson shows quality is insufficient for success, nobody has of buzzwords, motivational slogans, and financial goals with “strategy.” He debunks “good taste,” and some of the most popular products in history were one bad break these elements of “bad strategy” and awakens an understanding of the power of a away from utter failure. It may be a new world, but there are some enduring truths to “good strategy.” Good Strategy/Bad Strategy uses fascinating examples from busi- what audiences and consumers want. People love a familiar surprise: a product that is ness, nonprofit, and military affairs to bring its original and pragmatic ideas to life. bold, yet sneakily recognizable. Penguin Audio. Unabridged ©2017 Reflecting an astonishing grasp and integration of economics, finance, technology, Available on CD. Catalog number 25146 (9 CDs 11.5 hours) history, and the brilliance and foibles of the human character, Good Strategy/Bad Available On Demand on the TRL Audiobooks app. Strategy stems from Rumelt’s decades of digging beyond the superficial to address hard questions with honesty and integrity. ©2011 Unabridged. (High Bridge Audio) BUSINESS CONCEPTS Available on CD. Catalog number 25133 (10 CDs, 12 hours) CD25555 HOW EXCELLENT COMPANIES AVOID DUMB THINGS Available On Demand on the TRL Audiobooks app. by Neil Smith Companies make headline news all the time for decisions that make many of us BUSINESS CONCEPTS scratch our heads in wonder, even companies that are smart and successful. Here, THE GOOGLE STORY Neil Smith, with more than 20 years of experience leading large-scale performance by David A. Vise improvements, reveals the hidden barriers that cause excellent companies to do dumb The Google Story is the definitive account of the populist media company powered things, and smart people within companies to act in dumb ways. Drawing on his by the world’s most advanced technology that in a few short years has revolutionized experience working with and helping transform top global businesses, Smith has access to information about everything for everybody everywhere.Readers will learn identified 8 barriers that prevent organizations from achieving and maintaining sus- about the amazing business acumen and computer wizardry that started the company tainable success. Rich with anecdotes and case studies, Smith outlines a fast and on its astonishing course; the secret network of computers delivering lightning-fast proven process in which 12 principles of business transformation can break down the search results; the unorthodox approach that has enabled it to challenge Microsoft’s barriers holding companies back. What Smith offers his readers is the same thing he dominance and shake up Wall Street. Even as it rides high, Google wrestles with dif- offers every day to the major companies he works with, a promise that by following ficult choices that will enable it to continue expanding while sustaining the guiding his insights, the company will be able to increase communication, simplicity, and vision of its founders’ mantra: “DO NO EVIL.” ©2006 (Random House) profit to levels never before attainable. Unabridged ©2004 Available on CD. Catalog number 25052 (5 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS HOW TO CONNECT IN BUSINESS IN 90 SECONDS OR GREEN TO GOLD LESS by Nicholas Boothman by Daniel C. Esty and Andrew S. Winston Persuade a client to buy what you are selling. Energize the boss to act on your ideas. Green to Gold is an essential guide for forward-thinking business leaders who see the No matter what the situation, success in business depends on having effective rela- Green Wave coming and want to profit from it. This audio explores what every exec- tionships. This is a book that deals not only with the importance of making a great utive must know to manage the environmental challenges facing society and busi- first impression, but also with ongoing business relationships. Based on the break- ness. Based on the authors’ years of experience and hundreds of interviews with through idea of ‘rapport by design’, How To Connect in Business in 90 Seconds or corporate leaders around the world, Green to Gold, shows how companies generate Less shows how to mine the potential in every situation, whether it be a chance meet- lasting value – cutting costs, reducing risk, increasing revenues, and creating strong ing, to a brainstorming session, to a formal presentation before a large audience. brands – by building environmental thinking into their business strategies. ©2002 (Listen & Live) Unabridged. ©2008 (Brilliance Audio) Available on CD. Catalog number 25074 (3 CDs 70 Min each) Available on CD. Catalog number 25088 (9 CDs 75 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 45 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS HOW TO PROSPER IN HARD TIMES INSANELY SIMPLE by Joel Fotinos by Ken Segall You may be holding in your hands the key to whatever doors life has seemingly Simplicity isn’t just a design principle at Apple—it’s a value that permeates every level closed. How to Prosper In Hard Times is an easy-to-use, one-of-a-kind volume, com- of the organization. It’s what helped Apple recover from near death in 1997 to become the most valuable company on earth in 2012. As ad agency creative director, Ken bining inspirational advice on attracting prosperity, dealing with hardship, and keep- Segall played a key role in Apple’s resurrection, helping to create such critical market- ing a positive attitude no matter what. A necessary handbook for our era, How To ing campaigns as “Think Different” and naming the iMac. This book makes you a fly Prosper In Hard Times is filled with ageless wisdom that resonates as strongly today on the wall inside a conference room with Steve Jobs, and on the receiving end of his as when it was first written. Here are the time-tested principles that will help you tap midnight phone calls. You’ll understand how his obsession with Simplicity helped inner reserves you never knew you had. These writings – compact, powerful, practi- Apple perform better and faster, sometimes saving millions in the process. Segall cal – are ready to help you find solutions, ideas, and fresh starts. ©2009 (Penguin brings Apple’s quest for Simplicity to life using fascinating (and previously untold) sto- Audio) ries from behind the scenes. Through his insight and wit, you’ll discover how compa- nies that leverage this power can stand out from competitors—and individuals who Available on CD. Catalog number 25119 (6 CDs 6 Hours, 15 Min.) master it can become Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPS THE HUMAN BRAND: How We Relate To People, Products, and Companies The ideas and messages from audio pro- by Chris Malone and Susan T. Fiske grams help expand your horizons, provide People everywhere describe their relationships with brands in a deeply personal way—we hate our banks, love our smartphones, and think the cable company is out concepts to move your career and your life to to get us. What's actually going on in our brains when we make these judgments? higher levels, and create a more optimistic Through original research, customer loyalty expert Chris Malone and top social psy- chologist Susan Fiske discovered that our perceptions arise from spontaneous judg- outlook. ments on warmth and competence, the same two factors that also determine our impressions of people. We see companies and brands the same way we automatically BUSINESS CONCEPTS perceive, judge, and behave toward one another. As a result, to achieve sustained suc- INSIDE APPLE cess, companies must forge genuine relationships with customers. And as customers, by Adam Lashinsky we have a right to expect relational accountability from the companies and brands we INSIDE APPLE reveals the secret systems, tactics and leadership strategies that support.The Human Brand is essential reading for understanding how and why we allowed Steve Jobs and his company to churn out hit after hit and inspire a cult-like make the choices we do, as well as what it takes for companies and brands to earn following for its products. Based on numerous interviews, the book offers exclusive and keep our loyalty in the digital age.©2013 Unabridged. (High Bridge) new information about how Apple innovates, deals with its suppliers and is handling Available on CD. Catalog number 25139 (5 CDs, 6 Hours) the transition into the Post Jobs Era. Lashinsky, a Senior Editor at Large for Fortune, Available On Demand on the TRL Audiobooks app. knows the subject cold: In a 2008 cover story for the magazine entitled The Genius BUSINESS CONCEPTS Behind Steve: Could Operations Whiz Tim Cook Run The Company Someday he predicted that Tim Cook, then an unknown, would eventually succeed Steve Jobs as HUMILITY IS THE NEW SMART CEO.While Inside Apple is ostensibly a deep dive into one, unique company (and its by Edward Hess ecosystem of suppliers, investors, employees and competitors), the lessons about Humility Is the New Smart Your job is at risk—if not now, then soon. We are on the Jobs, leadership, product design and marketing are universal. They should appeal to leading edge of a Smart Machine Age led by artificial intelligence that will be as trans- anyone hoping to bring some of that Apple magic to their own company, career, or formative for us as the Industrial Revolution was for our ancestors. Smart machines creative endeavor. ©2012 Unabridged (Hachette) will take over millions of jobs in manufacturing, office work, the service sector, the professions, you name it. Not only can they know more data and analyze it faster than Available on CD. Catalog number 25130 (6 CDs 7 Hours) any mere human, say Edward Hess and Katherine Ludwig, but smart machines are free Available On Demand on the TRL Audiobooks app. of the emotional, psychological, and cultural baggage that so often mars human think- ing. So we can't beat 'em and we can't join 'em. To stay relevant, we have to play a dif- BUSINESS CONCEPTS ferent game. Hess and Ludwig offer us that game plan. We need to excel at critical, IT’S NOT WHAT YOU SELL, IT’S WHAT YOU STAND creative, and innovative thinking and at genuinely engaging with others—things FOR machines can't do well. The key is to change our definition of what it means to be smart. Hess and Ludwig call it being NewSmart. In this extraordinarily timely book, by Roy M. Spence, Jr. they offer detailed guidance for developing NewSmart attitudes and four critical behav- Simply put, purpose is a definitive statement about the difference you are trying to iors that will help us adapt to the new reality. The crucial mindset underlying NewS- make in the world. Purpose is the key to creating and maintaining a high-performing mart is humility—not self-effacement but an accurate self-appraisal: acknowledging organization, deserving just as much attention as strategy, execution, and innovation. you can't have all the answers, remaining open to new ideas, and committing yourself This audiobook will help you discover your organization’s purpose, proclaim it to the to lifelong learning. Drawing on extensive multidisciplinary research, Hess and Lud- world, and apply it to everything you do. Unabridged. ©2009 (Brilliance Audio) wig emphasize that the key to success in this new era is not to be more like the machines but to excel at the best of what makes us human. Unabridged. 2017. Available on CD. Catalog number 25094 (8 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS KEEPING THE EDGE Audio programs by Dick Schaaf Revisits the ninety-nine surviving companies originally profiled in The Service Edge, provide exercise for the mind. examining overall industry trends and explaining how business leaders can rally their own organizations to succeed by perfecting service levels. Unabridged.©1995 Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS CD13012 IDEA-DRIVEN ORGANIZATION BUSINESS CONCEPTS by Alan G. Robinson, Dean M. Schroeder LADIES WHO LAUNCH W Too many organizations are overlooking, or even suppressing, their single most pow- by Vicotoria Colligan, Beth Schoenfeld The nationally acclaimed Ladies Who Launch program has enabled thousands of NE erful source of growth and innovation. And it’s right under their noses. The frontline employees who interact directly with your customers, make your products, and pro- women across the country to break out of the nine-to-five and thrive in entrepreneurial vide your services have unparalleled insights into where problems exist and what enterprises that reflect their true passions, skills, and desires. Located in more than forty improvements and new offerings would have the most impact. In this follow-up to cities across the United States, the Ladies Who Launch Incubators use a four-step, their bestseller Ideas Are Free, Alan G. Robinson and Dean M. Schroeder show how proven process to help women unlock their dreams and maximize their success in busi- to align every part of an organization around generating and implementing employee ness and in life. Victoria Colligan and Beth Schoenfeldt will give you the support and ideas and offer dozens of examples of what a tremendous competitive advantage this encouragement you need to embark on making your dreams a reality – inspiring you to can offer. Their advice will enable leaders to build organizations capable of imple- start a business, grow an existing company, or tap into your creativity to enjoy the life- menting 20, 50, or even 100 ideas per employee per year. With Robinson and style of your dreams! Unabridged.©2008 Schroeder’s advice, you can unleash a constant stream of great ideas that will Available On Demand on the TRL Audiobooks app. strengthen every facet of your organization. Unabridged ©2014 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. THE LAST LINK BUSINESS CONCEPTS by Gregg Crawford In The Last Link, Crawford offers sharp, researched analysis; practical company- THE INNOVATOR’S DILEMMA wide fixes; and a watertight implementation process to move the numbers in the right by Clayton M. Christensen (2 CDs 70 Min each) direction. Focusing attention on the sales organization, where revenue, margins, and Great companies can fail—not because they do anything wrong, but because they do customer relationships are determined, he demonstrates the connection that makes all everything right. Meeting customers' current needs leads firms to reject breakthrough the difference in a company's bottom line—for the next quarter, and for every quarter innovations-“disruptive technologies” that create the products and opportunities of after. ©2007 (HighBridge) the future. ©2000 (HighBridge Audio) Available on CD. Catalog number 25049 (5 CDs 70 Min each) Available on CD. Catalog number 25051 Available On Demand on the TRL Audiobooks app.

46 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS LEADING THE REVOLUTION LOOPTAIL by Gary Hamel by Bruce Poon Tip Gary Hamel, world-renowned business thinker and coauthor of “Competing for the Bruce Poon Tip reveals how he dovetailed his entrepreneurialdrive, extraordinary Future”, the book that set the management agenda for the 1990s, now delivers an customer service, and desire to give back to society intobecoming the world’s largest agenda for the twenty-first century with the national bestseller, “Leading the Revolu- and most successful adventure travel agency.Much in the same vein as Zappos.com tion”. Fully revised with a new introduction, this book provides an action plan for CEO Tony Hsieh’s book Delivering Happiness, Looptail tells the extraordinaryfirst- any company or individual intent on becoming and staying an industry revolutionary. person account of his entrepreneurial instincts to start and develop GAdventures, a Hamel argues that the fundamental challenge companies face is reinventing them- highly-successful travel adventure company. Along the way, hereveals his unusual selves and their industries, not just in times of crisis - but continually.©2002 management secrets that not only keep his employees fullyengaged but also keep his Abridged. (High Bridge Audio) customers extremely happy. Available on CD. Catalog number 25136 (2 CDs, 2.5 hours) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS BUSINESS CONCEPTS THE LORDS OF STRATEGY LEAN IN by Walter Kiechel III by Sheryl Sandberg Imagine running a business without a strategy. It would be akin to driving blind- Sandberg is the chief operating officer of Facebook and is ranked on Fortune’s list of folded, to building a house without a blueprint. Yet just fifty years ago business the 50 Most Powerful Women in Business and as one of Time’s 100 Most Influential “plans” were mere extrapolations of the status quo, heedless of the forces that deter- People in the World. In 2010, she gave an electrifying TEDTalk in which she mine the fate of today’s organizations: competitive threats, customer needs and busi- described how women unintentionally hold themselves back in their careers. Her ness costs. The concept of strategy changed all that, paving the way for the creation talk, which became a phenomenon and has been viewed more than two million times, of the modern corporate world. The Lords of Strategy recounts the birth and evolu- encouraged women to “sit at the table,” seek challenges, take risks, and pursue their tion of strategy — arguably the most influential business paradigm of the past half goals with gusto. In Lean In, Sandberg digs deeper into these issues, combining per- century — and the trials and triumphs of the surprising disruptors who invented it. sonal anecdotes, hard data, and compelling research to cut through the layers of Unabridged ©2010 (Brilliance Audio) ambiguity and bias surrounding the lives and choices of working women. She Available on CD. Catalog number 25120(10 CDs 75 Min each) recounts her own decisions, mistakes, and daily struggles to make the right choices for herself, her career, and her family. She provides practical advice on negotiation BUSINESS CONCEPTS techniques, mentorship, and building a satisfying career, urging women to set bound- LOWDOWN, THE BUSINESS ETIQUETTE - CHINA aries and to abandon the myth of “having it all.” She describes specific steps women by Florian Loloum can take to combine professional achievement with personal fulfillment and demon- THE MUST HAVE TOP TIPS GUIDE TO DOING BUSINESS IN CHINA. This strates how men can benefit by supporting women in the workplace and at home. quick-fix guide will give you the inside information on how to do business and cope Written with both humor and wisdom, Sandberg’s book is an inspiring call to action with business socialising in China, touching on the importance of 'face' (mianzi) and and a blueprint for individual growth. Lean In is destined to change the conversation networking (guanxi). This book will give you practical tips on how to navigate your from what women can’t do to what they can. ©2013 Unabridged. (Random House) way through a business trip to China, and on how to behave and how NOT to behave in Available on CD. Catalog number 25137 (6 CDs, 6.5 Hours) both business and business socialising situations. This guide will help to ensure that Available On Demand on the TRL Audiobooks app. you maximise your time in China or in dealing with your Chinese business colleagues, thus making you a greater asset to your company and your profession. BUSINESS CONCEPTS Unabridged.©2014 THE LEXUS AND THE OLIVE TREE Available On Demand on the TRL Audiobooks app. by Thomas L. Friedman (3 CDs 60 Min each) As the Foreign Affairs columnist for The New York Times, Thomas L. Friedman has BUSINESS CONCEPTS traveled to the four corners of the globe, interviewing people from all walks of con- ME, INC temporary life -- peasants in the Amazon rain forest, new entrepreneurs in Indonesia, by Scott W. Ventrella Islamic students in Teheran, and the financial wizards on Wall Street and in Silicon ME, INC. takes a highly proactive, no excuses approach to self-improvement. What's Valley. Now Friedman has drawn on his years on the road to produce an engrossing more, this audiobook doesn't offer a generic, one-size-fits-all plan. On the contrary, and original look at the new international system that, more than anything else, is ME, INC. will give the listener the guidance and hands-on tools he needs to develop shaping world affairs today: globalization. ©1999 (Simon & Schuster) a plan that he writes, which is based on his values and priorities, and which works Available on CD. Catalog number 25203 within the framework he determines, according to his timeline. ©2007 (Hachette Audio) Available on CD. Catalog number 25024 (4 CDs 65 Min each) BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. LINCHPIN by Seth Godin BUSINESS CONCEPTS Linchpins are the essential building blocks of great organizations. Like the small MOJO piece of hardware that keeps a wheel from falling off its axle, they may not be by Marshall Goldsmith famous but they’re indispensable. And in today’s world, they get the best jobs and the Mojo is the moment when we do something that's purposeful, powerful, and positive most freedom. Have you ever found a shortcut that others missed? Seen a new way to and the rest of the world recognizes it. This book is about that moment--and how we resolve a conflict? Made a connection with someone others couldn’t reach? Even can create it in our lives, maintain it, and recapture it when we need it. Unabridged. once? Then you have what it takes to become indispensable, by overcoming the ©2010 (Hyperion Audio) resistance that holds people back. ©2010(Random House Audio) Available on CD. Catalog number 25112 (6 CDs 60 Min each) Available on CD. Catalog number 25114 (2 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THE MORMON WAY OF DOING BUSINESS BUSINESS CONCEPTS by Jeff Benedict THE LOGIC OF LIFE Critically acclaimed author and investigative journalist Jeff Benedict delves into the lives of eight of America’s top executives. What emerges from these disarmingly by Tim Harford frank and informal profiles is a set of invaluable lessons, values, and ethical guide- Life sometimes seems illogical. Individuals do strange things: take drugs, have lines that can help anyone make it to the top-in both business and in life. It will unprotected sex, mug each other. Love seems irrational, and so does divorce. On a change the way you think about performance, achievement, and the very nature of larger scale, life seems no fairer or easier to fathom: Why do some neighborhoods success. ©2007 (Hachette Audio) thrive and others become ghettos? Why is racism so persistent? Thorny questions– and you might be surprised to hear the answers coming from an economist.The Logic Available on CD. Catalog number 25045 (3 CDs 60 Min each) Available On Demand on the TRL Audiobooks app. Of Life is the first book to map out the insights and frustrating blind spots of a new economics in a way that anyone can enjoy. ©2008 (Random House) BUSINESS CONCEPTS Available on CD. Catalog number 25056 (5 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. THE NEXT DECADE by George Friedman In The Next Decade, George Friedman offers readers a provocative and endlessly BUSINESS CONCEPTS fascinating prognosis for the immediate future. Using Machiavelli’s The Prince as a THE LONG TAIL model, Friedman focuses on the world’s leaders—particularly the American presi- by Chris Anderson dent—and with his trusted geopolitical insight analyzes the complex chess game they The Long Tail is both a powerful new economic force in the entertainment industry will all have to play. The book also asks how to be a good president in a decade of and perhaps the best lens on a big new trend in the business world overall: the eco- extraordinary challenge, and puts the world’s leaders under a microscope to explain nomics of abundance. From supermarket shelves to advertising agencies, the rise of how they will arrive at the decisions they will make—and the consequences these the niche is changing everything, and causing us to rethink where our markets lie and actions will have for us all. ©2012 Unabridged. (Random House Audio) how to get to them. Unabridged. ©2006 (Harper Audio) Available on CD. Catalog number 25134 (8 CDs, 10 hours) Available on CD. Catalog number 25105 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 47 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS NICE GUYS CAN GET THE CORNER OFFICE CD13012 POSITIVE INTELLIGENCE by Russ C. Edelman, Timothy R. Hiltabiddle, and Charles C. Manz by Shirzad Chamine Many people suffer from Nice Guy Syndrome---they’re held back from higher levels In his popular Stanford University lectures, Shirzad Chamine reveals how to achieve EW of success by being too selfless at work. It's a tricky problem, because if you start to N one's true potential for both professional success and personal fulfillment. His think that being nice is bad, it's easy to overcompensate with selfishness, intimida- groundbreaking research exposes ten well-disguised mental Saboteurs. Nearly 95 tion, and intense aggression. Unabridged ©2008 (Tantor) percent of the executives in his Stanford lectures conclude that these Saboteurs cause Available on CD. Catalog number 25121(7 CDs 70 Min each) “significant harm” to achieving their full potential. With Positive Intelligence, you Available On Demand on the TRL Audiobooks app. can learn the secret to defeating these internal foes. The breakthrough tools and techniques in this book have been refined over years of coaching hundreds of CEOs BUSINESS CONCEPTS and their executive teams. Shirzad tells many of their remarkable stories, showing NOW, BUILD A GREAT BUSINESS you how you too can take concrete steps to unleash the vast, untapped powers of your mind. DISCOVER HOW TO:Identify and conquer your top mental Saboteurs. by Brian Tracy Measure the Positive Intelligence score (PQ) for yourself or your teamIncrease PQ No matter what industry you're in or what economic conditions you are facing, you dramatically in as little as 21 days.Develop new brain "muscles," and access 5 can still build a phenomenally successful business. Bestselling business authority untapped powers with energizing mental "power games."Apply PQ tools and tech- Mark Thompson and international success expert Brian Tracy have joined forces on a niques to increase both performance and fulfillment. Unabridged ©2012 revolutionary book whose ideas are as inspiring and thought-provoking as they are Available On Demand on the TRL Audiobooks app. accessible, practical and proven to deliver results. Now, Build a Great Business! reveals a series of seven powerful principles that will change your business for the better. This fast-moving and engaging book explains how to: Become a great leader - The person who removes a mountain begins get superior results from everyone around you Attract and keep great people - build peak-performing teams Develop a great business plan - structure your business to by carrying away small stones. maximize every resource Offer a great product or service - identify exactly whatyour Chinese Proverb market needs Deliver superior customer service - make service your key competitive advantage Create a great marketing plan - position your business as the preeminent provider Perfect your sales process - motivate customers to buy again and again Complete with examples of businesses of all kinds that are applying these methods to BUSINESS CONCEPTS achieve remarkable profits in today's economy, Now, Build a Great Business! shows POUR YOUR HEART INTO IT that when you do what the most successful companies do, you too can get extraordi- by Howard Schultz nary results. Unabridged ©2010 The success of Starbucks Coffee Company is one of the most amazing business stories Available On Demand on the TRL Audiobooks app. in decades. What started as a single store on Seattle's waterfront has grown into a com- pany with over sixteen hundred stores worldwide and a new one opening every single BUSINESS CONCEPTS business day. Just as remarkable as this incredible growth is the fact that Starbucks has THE OBVIOUS managed to maintain its renowned commitment to product excellence and employee satisfaction. In Pour Your Heart Into It, CEO Howard Schultz illustrates the principles by James Dale that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from Former CEO James Dale has compiled ingenious words to live by, lucid truths as his quest to make great coffee part of the American experience. Marketers, managers, likely to be found in a fortune cookie as an MBA textbook. And the beauty of it is, and aspiring entrepreneurs will discover how to turn passion into profit in this defini- regardless of the job -- from sales rep to department head to CEO -- the same princi- tive chronicle of the company that "has changed everything . . . from our tastes to our ples yield the same results, and they’re always effective. While all of Dale’s advice language to the face of Main Street." Unabridged.©1999 is, well, obvious, it’s implementation isn’t. In The Obvious, Dale shares ways in Available On Demand on the TRL Audiobooks app. which any businessperson can carry out these simple lessons and achieve success. ©2007 (Tantor) BUSINESS CONCEPTS Available on CD. Catalog number 25037(3 CDs 70 Min each) THE POWER OF NICE Available On Demand on the TRL Audiobooks app. by Linda KaplanThaler and Robin Koval BUSINESS CONCEPTS Linda Kaplan Thaler and Robin Koval have discovered a critical philosophy for get- ting to the top of their profession: be nice! In this audio, they share their own life and ORIGINALS professional experiences, and the stories of other successful businesses, to demon- by Adam Grant strate why, contrary to conventional wisdom, nice guys and gals do finish first. They In Originals he again addresses the challenge of improving the world, but now from the challenge the mean-spirited “me or you” mentality, showing with real-life examples perspective of becoming original: choosing to champion novel ideas and values that go that “nice” companies have lower employee turn-over and recruitment costs, higher against the grain, battle conformity, and buck outdated traditions. How can we originate productivity, and success. In today's complex and interconnected world, companies new ideas, policies, and practices without risking it all? Using surprising studies and and people with a reputation for cooperation and fair play forge the kind of relation- stories spanning business, politics, sports, and entertainment, Grant explores how to ships that lead to bigger and better opportunities, both in business and in life. Filled recognize a good idea, speak up without getting silenced, build a coalition of allies, with helpful tips and inspiring advice, The Power of Nice will transform how each of choose the right time to act, and manage fear and doubt; how parents and teachers can us lives and works. ©2006 (Oasis Audio) nurture originality in children; and how leaders can build cultures that welcome dissent. Available on CD. Catalog number 25096 (4 CDs 3 Hours) Learn from an entrepreneur who pitches his start-ups by highlighting the reasons not to Available On Demand on the TRL Audiobooks app. invest, a woman at Apple who challenged Steve Jobs from three levels below, an ana- lyst who overturned the rule of secrecy at the CIA, a billionaire financial wizard who BUSINESS CONCEPTS fires employees for failing to criticize him, and a TV executive who didn’t even work THE POWER OF SMALL in comedy but saved Seinfeld from the cutting-room floor. The payoff is a set of by Linda Kaplan Thaler groundbreaking insights about rejecting conformity and improving the status quo. Our smallest actions and gestures often have outsized impact on our biggest goals, say ©2016 Unabridged. (Penguin Audio) Linda Kaplan Thaler and Robin Koval. Did you double-check that presentation one last Available on CD. Catalog number 25144(8 CDs, 10 Hours) time, or hold the elevator for a stranger? Going that extra inch – whether with a client, customer, family member, or friend – speaks volumes to others about our talent, per- BUSINESS CONCEPTS sonality, and motivations. After all, if we can’t take care of the small details, how can PERSUASION IQ we be counted on to deliver when it really matters? In today’s challenging times, bigger by Kurt W. Mortensen isn’t always better. In fact, it’s often the baby steps that put us on the path to delivering a true competitive advantage. The real secret to getting ahead in life and in our careers Research done at Kurt Mortensen’s Persuasion Institute proves that persuasion is as is to refocus our attention on the small details that, if disregarded, can sabotage a multi- much a science as an art — though top persuaders universally possess certain skills million-dollar ad campaign or undermine your most important relationships. Kaplan that make them seem as though they have a natural ability to persuade. In as little Thaler and Koval show how to get more of what you want with surprisingly less than time as it takes you to listen to Persuasion IQ, you can transform yourself into a true you’d imagine. Written in the same entertaining, story-driven style that made THE master of the art and science of persuasion. ©2008 (Brilliance Audio) POWER OF NICE the go-to book for finishing first, THE POWER OF SMALL dem- Available on CD. Catalog number 25091(7 CDs 8 Hours) onstrates how all of us can harness the power of small to improve and reinvent our lives. It’s the ultimate guide to shrinking your outlook to broaden your horizons. BUSINESS CONCEPTS Unabridged.©1999 THE PIXAR TOUCH Available On Demand on the TRL Audiobooks app. by David A. Price The Pixar Touch is a story of technical innovation that revolutionized animation, BUSINESS CONCEPTS transforming hand-drawn cel animation into computer-generated 3-D graphics. It is a PREDICTABLE RESULTS IN UNPREDICTABLE TIMES triumphant business story of a company that began with a dream, remained true to by Stephen R. Covey and Bob Whitman the ideals of its founders---antibureaucratic and artist driven---and ended up a multi- Bestselling author Stephen R. Covey and FranklinCovey CEO Bob Whitman provide billion-dollar success. ©2008 Unabridged (Tantor) steps and tools for surviving chaotic and turbulent economic times. ©2010 (Franklin Available on CD. Catalog number 25128 (7 CDs 75 Min each) Covey) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25123 (3 CDs 55 Min each)

48 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS READY, FIRE, AIM SECRETS OF THE GREAT RAINMAKERS by Michael Masterson by Jeffrey Fox If you had the opportunity to work where, when, and with whom you wanted - all In Secrets of Great Rainmakers, you'll learn how to outsmart the competition and set while getting paid very well - would you do it? Self-made multimillionaire and best- yourself apart from the pack. In over 50 interviews with industry leaders from a wide selling author Michael Masterson did, and with this program, he will show you how variety of fields, bestselling author Jeffrey J. Fox will share the proven techniques to do the same! ©2008 (Hachette Audio) and hard-won wisdom that have helped great rainmakers get ahead, along with his Available on CD. Catalog number 25047 (10 CDs 60 Min each) trademark brand of counterintuitive insight and commentary that have made his Available On Demand on the TRL Audiobooks app. books so popular. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS REALITY CHECK BUSINESS CONCEPTS by Guy Kawasaki SHOWING UP FOR LIFE Reality Check is Kawasaki's all-in-one guide for starting and operating great organi- by Bill Gates Sr. zations - ones that stand the test of time and ignore any passing fads in business the- A heartfelt, deeply personal book, Showing Up for Life shines a bright light on the ory. This indispensable volume collects, updates, and expands the best entries from values and principles that Bill Gates Sr. has learned over a lifetime of “showing up” his popular blog and features his inimitable take on everything from effective e-mail- — lessons that he learned growing up in the Great Depression, and which he instilled ing to sucking up to preventing “bozo explosions”. (Unabridged) ©2008 (Tantor) in his children and continues to practice on the world stage as the co-chair of the Bill Available On Demand on the TRL Audiobooks app. & Melinda Gates Foundation.Through the course of several dozen narratives arranged in roughly chronological fashion, Gates introduces the people and experi- BUSINESS CONCEPS ences that influenced his thinking and guided his moral compass. Unabridged ©2009 REMOTE: OFFICE NOT REQUIRED (Random House) Available on CD. Catalog number 25117 (3 CDs 70 Min each) by Jason Fried and David Heinemeier Hansson Available On Demand on the TRL Audiobooks app. The Industrial Revolution's “under one roof” model of conducting work is steadily declining owing to technology that is rapidly creating virtual workspaces and allow- BUSINESS CONCEPTS ing workers to provide their vital contribution without physically clustering together. SMALL IS THE NEW BIG Today, the new paradigm is “move work to the workers, rather than workers to the by Seth Godin workplace.” According to Reuters, one in five global workers telecommutes fre- Seth Godin, one of today's most influential business thinkers, writes best-selling quently and nearly ten percent work from home every day. Moms in particular will books like Purple Cow and All Marketers Are Liars. And in between those annual welcome this trend. A full 60% wish they had a flexible work option. But companies books, he delivers a daily stream of ideas on one of the world's most popular blogs. see advantages too in the way remote work increases their talent pool, reduces turn- Collected here for the first time are eight years of his very best blog posts, magazine over, lessens their real estate footprint, and improves the ability to conduct business columns, and e-books. Small is the New Big offers ideas and stories that can change across multiple time zones, to name just a few advantages. In Remote, inconoclastic how you work, what you buy, and how you see the world. It's an entertaining snap- authors Fried and Hansson will convince readers that letting all or part of work teams shot of Godin's fiercely original brain. ©2006 (High Bridge Audio) function remotely is a great idea--and they're going to show precisely how a remote Available on CD. Catalog number 25099 (6 CDs 75 Min each) work setup can be accomplished.©2013 Unabridged. (Random House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25138 (3 CDs, 3.5 Hours) BUSINESS CONCEPTS BUSINESS CONCEPTS THE SOUTHWEST AIRLINES WAY RISING TO THE TOP by Jody Hoffer Gittell If you want to rise to the top of any organization you must learn the skills necessary Management lessons from the world's most profitable airline? Full of frontline tales to be recognized as a top performer. The key isn’t just to work hard; you have to be of Southwest's innovative management style, this compelling audiobook explains noticed. This program will teach you what you need to know to stand out from the how Southwest's relentless focus on high-performance relationships and its people- crowd by changing the way you communicate and providing you with a more power- management practices have been the key to its unparalleled success in the airline ful presence. But to receive attention, authority, and respect in organizations, you industry. ©2003 (McGraw-Hill Audio) must manage your own career. This fast-paced and entertaining program will help Available on CD. Catalog number 25077 (4 CDs 65 Min each) you develop a strategy to “mind your own business” and succeed. Get credit for your ideas, shine in meetings, and still remain a team player. Afraid of conflict? This fasci- BUSINESS CONCEPTS nating program will help you identify the sources of conflict and understand how to THE SPEED OF TRUST encourage healthy disagreement without spiraling into a negative conflict. Most of us by Stephen R. Covey long to have conflict-free relationships in our working environment and in our per- In the riveting style of The Tipping Point, Stephen M. R. Covey uncovers the over- sonal lives, but until we live in a perfect world, this audio program can help smooth looked and underestimated power of trust in a gripping look into what he calls “the the way to better communication. The program draws on surveys, expert advice, one thing that changes everything.” Ground breaking and paradigm-shifting, The interviews with sports legends and business leaders, and more. Discover the keys to Speed of Trust demonstrates that trust is a hard-edged, economic driver -- a learnable self-confidence, happiness, and reaching the top of the corporate ladder! Abridged and measurable skill that makes organizations more profitable, people more promot- Available On Demand on the TRL Audiobooks app. able, and relationships more energizing. ©2006 (Simon & Schuster) Available on CD. Catalog number 25081 (1 CD 75 Min) BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. SAVING THE WORLD AT WORK BUSINESS CONCEPTS by Tim Sanders THE START-UP OF YOU In SAVING THE WORLD AT WORK, Tim Sanders offers concrete suggestions on by Reid Hoffman and Ben Casnocha how all of us can help our companies join the Responsibility Revolution. Drawing on Here, LinkedIn cofounder and chairman Reid Hoffman and author Ben Casnocha extensive interviews with hundreds of employees and CEO's, and illuminated by countless stories of people who are making a difference in the workplace and in the show how to accelerate your career in today’s competitive world. The key is to man- age your career as if it were a start-up business: a living, breathing, growing start-up world, Sanders offers practical advice every individual and company can use to make of you. Why? Start-ups - and the entrepreneurs who run them - are nimble. They the world a better place--now and in the future. ©2008 (Random House) invest in themselves. They build their professional networks. They take intelligent Available on CD. Catalog number 25053 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. risks. They make uncertainty and volatility work to their advantage. A revolutionary new guide to thriving in today's fractured world of work, the strategies in this book BUSINESS CONCEPS will help you survive and thrive and achieve your boldest professional ambitions. SCALING UP EXCELLENCE “The Start-Up of You” empowers you to become the CEO of your career and take control of your future. ©2012 Unabridged (Random House) by Robert I. Sutton and Huggy Rao Available on CD. Catalog number 25132 (6 CDs 65 Min each) In Scaling Up Excellence, bestselling author Robert Sutton and Stanford colleague Available On Demand on the TRL Audiobooks app. Huggy Rao tackle a challenge that determines every organization’s success: scaling up farther, faster, and more effectively as a program or an organization creates a BUSINESS CONCEPTS larger footprint. Sutton and Rao have devoted much of the last decade to uncovering STEVE JOBS what it takes to build and uncover pockets of exemplary performance, to help spread by Walter Isaacson them, and to keep recharging organizations with ever better work practices. Drawing Based on more than 40 interviews with Jobs conducted over two years as well as on inside accounts and case studies and academic research from a wealth of indus- interviews with more than a hundred family members, friends, adversaries, competi- tries – including start-ups, pharmaceuticals, airlines, retail, financial services, high- tors, and colleagues - Isaacson has written a riveting story of the roller-coaster life tech, education, non-profits, government, and healthcare -- Sutton and Rao identify and searingly intense personality of a creative entrepreneur whose passion for perfec- the key scaling challenges that confront every organization. Scaling Up Excellence tion and ferocious drive revolutionized six industries: personal computers, animated is the first major business book devoted to this universal and vexing challenge. It is movies, music, phones, tablet computing, and digital publishing. His tale is instruc- destined to become the standard bearer in the field.©2014 Unabridged. (Random tive and cautionary, filled with lessons about innovation, character, leadership and House) values. Abridged. ©2011 (Simon & Schuster) Available on CD. Catalog number 25140 (9 CDs, 11 Hours) Available on CD. Catalog number 25113 (7 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 49 BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS STRATEGIC ALIGNMENT THINK BIG AND KICK ASS by Adito Oliver Akpan by Donald Trump and Bill Zanker In Strategic Alignment: The Business Imperative for Leading Organizations, Dr. For the first time ever, you too can learn Trump's secrets to thinking BIG and kicking Akpan paints a clear case for making the necessary investments in IT. Whether we ass! Learn: Momentum: the Big Mo. How to get it and how to get it back. Revenge: lead business units or technology units, we must invest our time, resources and how and when to get it (and why it's so sweet). “I love you, now sign this!” Why con- energy into enabling teams to succeed through proper alignment.Unabridged ©2007 tracts in business and personal life are so important. Real-life stories from people Available On Demand on the TRL Audiobooks app. who've applied the think BIG formula in their own lives. Unabridged. ©2007 (Harper BUSINESS CONCEPTS Audio) SUPERCONNECT Available on CD. Catalog number 25104 (7 CDs 70 Min each) by Richard Koch Personal and professional networks shape everything we do. A chance meeting with BUSINESS CONCEPTS an old colleague leads to a swanky new job; two businessmen collaborate online and THRIVING IN UNCERTAIN TIMES cofound a successful start-up; a friend introduces a promising entrepreneur to a mil- by Dr. Larry Iverson lionaire looking to invest. In this practical guide to discovering the rules of our super- You are an entrepreneur. No matter what job you do--you’re in business for yourself. connected world, the authors show that success is less about who you are than how Everyone you cross paths with needs to believe in you and must have a desire to you connect. With an eye toward business applications, Superconnect outlines the work with you. Your most important job is building a brand called “Y-O-U”. Every- new rules of our densely linked society. At the core of the analysis are three simple thing you are doing is either enhancing or diminishing that brand. In this program Dr. network components—strong relationships, weak relationships, and hubs—that Larry Iverson will share keys to success so you thrive! Do you ever wonder why interact in surprising, counterintuitive ways. Understanding how these components some people achieve great success more easily than most? It’s not an accident. Start- mesh, and connecting unrelated people, is the way to achieve in today’s hyper-con- ing today you can begin turning this around! Dr. Iverson presents to you “Thrive, nected world. (Unabridged.) ©2010 Don’t Just Survive -- How To Make Your Life Soar”. ©2011 Unabridged. Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS SUPER CRUNCHERS BUSINESS CONCEPTS by Ian Ayres THE TIPPING POINT Why would a casino try and stop you from losing? How can a mathematical formula find your future spouse? Would you know if a statistical analysis blackballed you by Malcolm Gladwell from a job you wanted? Today, number crunching affects your life in ways you might The Tipping Point is that magical moment when an idea, trend, or social behavior never imagine. In this lively and ground breaking new book, economist Ian Ayres crosses a threshold, tips, and spreads like wildfire. Just as a sick individual in a shows how today's best and brightest organizations are analyzing massive databases crowded store can start can epidemic of the flu, so too can a small but precisely tar- at lightening speed to provide greater insights into human behavior. They are the geted push cause a fashion trend or the popularity of a new restaurant to take off Super Crunchers. ©2007 (Random House) overnight, crime or drug use to taper off. Gladwell has explored this theory to great Available on CD. Catalog number 25419(5 CDs 75 Min each) acclaim in several articles in The New Yorker. Here, he shows how very minor Available On Demand on the TRL Audiobooks app. adjustments in products and ideas can make them more likely to become hugely pop- ular. ©2006 (Time Warner Audiobooks) BUSINESS CONCEPTS Available on CD. Catalog number 25073 (3 CDs 60 Min each) SUPER FREAKONOMICS Available On Demand on the TRL Audiobooks app. by Steven D. Levitt & Stephen J. Dubner The New York Times best-selling Freakonomics was a worldwide sensation, selling over four million copies in thirty-five languages and changing the way we look at the BUSINESS CONCEPTS world. Now, Steven D. Levitt and Stephen J. Dubner return with Super Freakonom- TRUST AGENTS ics, and fans and newcomers alike will find that the freakquel is even bolder, funnier, by Chris Brogan, Julien Smith and more surprising than the first. (Contains Strong Language.) Unabridged ©2009 There's no question that the Internet has changed the way we do business—especially (Harper Audio) when it comes to marketing. Consumer environments are short on trust and populated Available on CD. Catalog number 25111 (6 CDs 75 Min each) by consumers who are cynical, savvy, and informed. Though it's easier than ever to Available On Demand on the TRL Audiobooks app. reach your customers, it's less likely that they'll listen. Today, the most valuable online BUSINESS CONCEPTS currency isn't the dollar, but trust itself.At the same time, social networks and personal connections have far more influence on consumers than your marketing messages ever SUPERCAPITALISM will—unless your business knows how to harness them. In Trust Agents, two social by Robert B. Reich media veterans show you how to tap into the power of these networks to build your From one of the nations most valued voices on politics, business, and the economy, brand's influence, reputation, and profits. Unabridged. ©2010 (Hachette Audio) the bestselling author of “Locked in the Cabinet” and “The Work of Nations” dis- Available on CD. Catalog number 25542 (7 CDs 7 Hours, 40 Min.) cusses the clash between capitalism and democracy, in this timely, impassioned, and highly important book. ©2008 (Tantor Audio) Available on CD. Catalog number 25055(8 CDs 70 Min each) BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. TRUST ME, I’M LYING! BUSINESS CONCEPTS by Ryan Holiday THANK YOU FOR BEING LATE You've seen it all before. A malicious online rumor costs a company millions. A by Thomas Friedman political sideshow derails the national news cycle and destroys a candidate. Some In Thank You for Being Late, a work unlike anything he has attempted before, product or celebrity zooms from total obscurity to viral sensation. What you don't Thomas L. Friedman exposes the tectonic movements that are reshaping the world know is that someone is responsible for all this. Usually, someone like me. I'm a today and explains how to get the most out of them and cushion their worst impacts. media manipulator. In a world where blogs control and distort the news, my job is to You will never look at the world the same way again after you read this book: how control blogs-as much as any one person can. In today's culture... 1) Blogs like you understand the news, the work you do, the education your kids need, the invest- Gawker, Buzzfeed and the Huffington Post drive the media agenda. 2) Bloggers are ments your employer has to make, and the moral and geopolitical choices our coun- slaves to money, technology, and deadlines. 3) Manipulators wield these levers to try has to navigate will all be refashioned by Friedman’s original analysis.With his shape everything you read, see and watch-online and off. Why am I giving away trademark vitality, wit, and optimism, Friedman shows that we can overcome the these secrets? Because I'm tired of a world where blogs take indirect bribes, market- multiple stresses of an age of accelerations―if we slow down, if we dare to be late ers help write the news, reckless journalists spread lies, and no one is accountable for and use the time to reimagine work, politics, and community. Unabridged ©2016 any of it. I'm pulling back the curtain because I don't want anyone else to get blind- Available On Demand on the TRL Audiobooks app. sided. I'm going to explain exactly how the media really works. What you choose to do with this information is up to you. Unabridged ©2013 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. THERE IS NO SUCH THING AS “BUSINESS” ETHICS by John C. Maxwell There's No Such Thing As “Business” Ethics offers: * Stories from history, business, BUSINESS CONCEPTS government, and sports that illustrate how talented leaders invoked this timeless prin- THE TRUTH ABOUT LIES IN THE WORKPLACE ciple * Examples of difficult business decisions-layoffs, evaluations, billing clients, by Carol Kinsey Goman expansion-and how the Golden Rule applies to each * The five most common rea- Sure, everyone tells little white lies now and then, but real deception in the work- sons people compromise their ethics-and how you can prevail over such moral obsta- place is a poison that can destroy relationships, careers, and companies. Carol Kinsey cles * How applying the Golden Rule to business builds morale, increases Goman, a leading workplace body language expert, combines her own experiences productivity, encourages teamwork, lowers employee turnover, and keeps clients with the latest research to identify fifty subtle physical and vocal cues that will enable coming back. John C. Maxwell not only reveals the many ways the Golden Rule cre- you to spot destructive workplace lies. She analyzes the role we play in supporting ates the perfect environment for business success, but does it with great wisdom, lies-how our own vanities, desires, self-deceptions, and rationalizations allow us to warmth, and humor. Business runs much more smoothly, profits increase, and you be duped. And once you detect a lie, she provides tactical advice on how to respond, know that you've set the groundwork for years of future prosperity...and it's all thanks whether the liar is above, below, or on the same level as you-even if it's your boss. to the tried-and-true Golden Rule. Unabridged ©2003 Unabridged ©2013 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

50 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS BUSINESS CONCEPTS THE ULTIMATE QUESTION THE WAY OF THE SEAL by Fred Reichheld by Mark Divine CEO's regularly announce ambitious growth targets, then fail to achieve them. The In The Way Of The SEAL, ex-Navy commander Mark Divine reveals exercises, reason? Their growing addiction to bad profits. These corporate steroids boost short- meditations, and focusing techniques to train your mind for mental toughness, emo- term earnings but alienate customers. They undermine growth by creating legions of tional resilience, and uncanny intuition. Along the way you’ll reaffirm your ultimate detractors—customers who complain loudly about the company and switch to com- purpose, define your most important goals, and take concrete steps to make them petitors at the earliest opportunity. Based on extensive research, The Ultimate Ques- happen. Think like an elite warrior to lead and succeed. ©2014 Unabridged. (Tantor tion shows how companies can rigorously measure Net Promoter statistics, help Audio) managers improve them, and create communities of passionate advocates that stimu- Available on CD. Catalog number 25141 (1 MP3 CD, 8 Hours) late innovation. Vivid stories from leading-edge organizations illustrate the ideas in Available On Demand on the TRL Audiobooks app. practice. Practical and compelling, this is the one book—and the one tool—no growth-minded leader can afford to miss. ©2006 (Simon & Schuster) BUSINESS CONCEPTS Available on CD. Catalog number 25050 (5 CDs 65 Min each) THE WAY OF THE SEAL Available On Demand on the TRL Audiobooks app. by Mark Divine BUSINESS CONCEPTS In The Way Of The SEAL, ex-Navy commander Mark Divine reveals exercises, medi- THE UNWRITTEN LAWS OF BUSINESS tations, and focusing techniques to train your mind for mental toughness, emotional by W.J. King, and James. G. Skakoon resilience, and uncanny intuition. Along the way you’ll reaffirm your ultimate purpose, The bestselling business classic published 62 years ago that Raytheon CEO William define your most important goals, and take concrete steps to make them happen. Think Swanson made famous in his Unwritten Rules of Management. Now, updated and like an elite warrior to lead and succeed. ©2014 Unabridged. (Tantor Audio) revised by James G. Skakoon and re-titled The Unwritten Rules of Business, these Available on CD. Catalog number 25142 (7 CDs, 8 Hours) universal and enduring rules are available to business readers everywhere. Filled with sage advice and written in a spare, engaging style, these rules offer gems of knowl- BUSINESS CONCEPTS edge and insight on working with others, reporting to a boss, organizing a project, WHAT GOT YOU HERE WON’T GET YOU THERE running a meeting, advancing your career, and more. Success in one's career, and in by Marshall Goldsmith one's life, depends fundamentally on communication, interpersonal skills, integrity, Your hard work is paying off. You are doing well in your field. But there is something leadership, decorum, and personal and professional responsibility. By following the standing between you and the next level of achievement. Perhaps one small flaw–a guidelines outlined in the book, new graduates and seasoned managers alike will behavior you barely even recognize–is the only thing that’s keeping you from where learn how to master and apply these skills. Unabridged ©2002 you want to be. Marshall Goldsmith is an expert at helping global leaders overcome Available on CD. Catalog number 25035 (2 CDs 60 Min each) their sometimes unconscious annoying habits and attain a higher level of success. His Available On Demand on the TRL Audiobooks app. one-on-one coaching comes with a six-figure price tag. But, in this audiobook, you BUSINESS CONCEPTS get Marshall’s great advice without the hefty fee! ©2007 (Random House) Available on CD. Catalog number 25048 (5 CDs 70 Min each) CD25039 THE UPSTARTS Available On Demand on the TRL Audiobooks app. by Brad Stone In 2007, the crash had Wall Street and Silicon Valley reeling. The original renegades BUSINESS CONCEPTS like Steve Jobs were now the establishment, and tech had become a way of life for WHAT’S MINE IS YOURS suburban moms as much as for visionaries. The Valley was ready for a new revolu- by Rachel Botsman tion. Enter the Upstarts. Genius entrepreneurs with no lack of self-confidence created “Amidst a thousand tirades against the excesses and waste of consumer society, What’s companies that turned our expectations on their heads. Travis Kalanick of Uber and Mine Is Yours offers us something genuinely new and invigorating: a way out.” —Ste- Brian Chesky of Airbnb are just two of the disrupters Brad Stone examines in this ven Johnson, author of The Invention of Air and The Ghost Map. A groundbreaking fly-on-the-wall look at the intersection of tech, business, and culture. Stone illumi- and original book, What’s Mine is Yours articulates for the first time the roots of “col- nates the smart, driven, and often comically flawed people who are upending indus- laborative consumption,” Rachel Botsman and Roo Roger's timely new coinage for the tries and changing the way we all live and work.The world today is vastly different technology-based peer communities that are transforming the traditional landscape of than it was even ten years ago, and it is due to the Upstarts. In The Upstarts, Brad business, consumerism, and the way we live. Readers captivated by Chris Anderson’s Stone provides the rollicking narrative that shows the how our latest—and perhaps The Long Tail, Van Jones’ The Green Collar Economy or Malcolm Gladwell’s The greatest—technological wave was born. Unabridged. ©2017 Tipping Point will be wowed by this landmark contribution to the evolving ecology of Available On Demand on the TRL Audiobooks app. commerce and sustainability. Unabridged.©2010 BUSINESS CONCEPTS Available On Demand on the TRL Audiobooks app. USE WHAT YOU’VE GOT BUSINESS CONCEPTS by Barbara Corcoran Growing up, Barbara Corcoran shared one floor in a three- family house in New Jersey WHO SAYS ELEPHANTS CAN'T DANCE? with her parents and nine brothers and sisters. She had few luxuries, but she was by Lou Gerstner blessed with a mother who taught her to have self-confidence. Barbara's mom didn't In 1990, IBM had its most profitable year ever. By 1993, the company was on a know much about business, but she understood how the world works, and how to make watch list for extinction -- victimized by its own lumbering size, an insular corporate the most of what you've got. After failing at twenty-two other jobs, Barbara borrowed culture, and the PC era IBM had itself helped invent. Enter Lou Gerstner. The pre- $1,000, quit her job as a diner waitress, and started a tiny real estate office in New York sumption was that Gerstner had joined IBM to preside over its continued dissolution City. Today, with over $4 billion in revenues, The Corcoran Group in New York's pre- into a confederation of autonomous business units -- effectively eliminating the cor- mier real estate company, and Barbara is richer than her wildest childhood poration that had invented many of the industry's most important technologies. dreams.Whether you're just starting out, fighting your way up the career ladder, or reen- Instead, Gerstner took hold of the company, making the bold decision to keep it tering the workforce, the homespun lessons that work for Barbara will help you use together, defiantly announcing, "The last thing IBM needs right now is a vision." what you've got to create success in your life. ©2003 (Listen & Live Audio) Told in Lou Gerstner's own words, this is a story of an extraordinary turnaround, a Available on CD. Catalog number 25095 (3 CDs 75 Min each) case study in managing a crisis, and a thoughtful reflection on the computer industry Available On Demand on the TRL Audiobooks app. and the principles of leadership. Summing up his historic business achievement, Ger- stner recounts high-level meetings, explains the no-turning-back decisions that had to BUSINESS CONCEPTS be made, and offers his hard-won conclusions about the essence of what makes a VELOCITY great company run.©2003 by Dee Jacob, Suzan Bergland and Jeff Cox Available On Demand on the TRL Audiobooks app. Millions of readers and listeners remember The Goal, the landmark business novel that sets forth the essential principles of Eliyahu Goldratt's innovative methods of BUSINESS CONCEPTS production. Now, from the AGI-Goldratt Institute and Jeff Cox, the same creative WIKINOMICS writer who co-authored The Goal, comes VELOCITY the book that reveals how to by Don Tapscott and Anthony D. Williams achieve outstanding bottom-line results by integrating the world's three most power- A brilliant guide to one of the most profound changes of our time, Wikinomics chal- ful continuous improvement disciplines: Lean, Six Sigma, and Goldratt's Theory of lenges our most deeply-rooted assumptions about business and will prove indispens- Constraints. Abridged. ©2010 (Simon & Schuster) able to anyone who wants to understand competitiveness in the twenty-first century. Available on CD. Catalog number 24952 (5 CDs 70 Min each) ©2006 (Tantor) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. BUSINESS CONCEPTS THE WAL-MART EFFECT (Expanded edition) BUSINESS CONCEPTS by Charles Fishman WORKING TOGETHER Award-winning journalist Charles Fishman reveals that what we know about Wal- by Michael D. Eisner Mart isn't even half of the real story-the company is now so powerful that it has In Working Together, a fascinating and invaluable look at why great partnerships suc- become a kind of economic ecosystem that affects our everyday lives, even if we ceed, former Disney CEO Michael Eisner discusses how professional partnerships don't shop at Wal-Mart. In contrast to recent polemics, The Wal-Mart Effect offers have contributed to his success. In addition, Eisner tells the stories of nine other highly the first truly fair, thought provoking look at the hidden reach and transformative successful business collaborations, including Warren Buffett and Charlie Munger, Val- power that is “the Wal-Mart effect.” Unabridged. ©2006 (Tantor) entino and Giancarlo Giammetti, Bill and Melinda Gates, Joe Torre and Don Zimmer, Available on CD. Catalog number 25039(9 CDs 70 Min each) and Brian Grazer and Ron Howard. Unabridged.©2012 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 51 BUSINESS CONCEPTS FINANCIAL BUSINESS CONCEPTS FINANCIAL THE WORLD IS CURVED CD25600 BASIC ECONOMICS by David M. Smick by Clarence Carson The World Is Curved picks up where Thomas Friedman’s The World Is Flat left off, This sound primer of basic economics tells all you ever wanted to know but were taking listeners on an insider’s tour through the private offices of central bankers, afraid to ask about money, the market, prices, monopoly, competition, land, labor, finance ministers, even prime ministers. Smick reveals how today’s risky environ- capital, entrepreneurs, the Federal Reserve, and the distribution of wealth. For those ment came to be—and why the mortgage mess is a symptom of potentially far more desiring to educate themselves in economic principles, Carson will give you the tools devastating trouble. He wrestles with the two questions on everyone’s mind: How to debate the warmed-over socialism presented by today's media. Carson defines and bad could things really get in today’s volatile economy? And what can we do about describes all of the major political-economic systems of the past thousand years. Feu- it? Unabridged. ©2008 (Brilliance Audio) dalism, mercantilism, free enterprise, capitalism, welfarism, and communism are Available on CD. Catalog number 25084 (9 CDs 75 Min each) each allotted a chapter in the concluding section. The basics are all covered in clear, plain English, and Carson even manages to make economics interesting. Clarence B. BUSINESS CONCEPTS Carson (1925-2003) earned a BS in education and an MA in history from Auburn THE WORLD IS FLAT University, as well as a PhD in history from Vanderbilt University. He served in the by Thomas L. Friedman US Army, taught at the high school and college levels, and authored 13 books and The World Is Flat is the timely and essential update on globalization, its successes over five hundred articles. Unabridged ©1989 and discontents, powerfully illuminated by one of our most respected journalists. Available On Demand on the TRL Audiobooks app. Updated and expanded edition ©2007 (Audio Renaissance) Available On Demand on the TRL Audiobooks app. FINANCIAL CD25600 BASIC ECONOMICS- 4th Edition by Thomas Sowell FINANCIAL Basic Economics, which has now been translated into six languages, has grown so much that a large amount of material in the back of the book in previous editions has FINANCIAL now been put online instead, so the book itself and its price will not have to expand. THE 5 LESSONS A MILLIONAIRE TAUGHT ME The central idea of Basic Economics, however, remains the same: that the fundamen- by Richard Paul Evans tal facts and principles of economics do not require jargon, graphs, or equations, and When Richard Paul Evans was twelve, his father, a building contractor, shattered can be learned in a relaxed and even enjoyable way. Unabridged ©2010 both his legs. With no insurance, no income, and eight children, the family was desti- Available On Demand on the TRL Audiobooks app. tute. At that difficult time young Evans was introduced to a kind multimillionaire who taught him the five secrets of wealth. Today, Evans credits those lessons not just FINANCIAL with bringing him wealth and success but also bringing him freedom and opportunity BEAT THE TIME/MONEY TRAP in a world where financial slavery is ubiquitous. ©2006 (Simon & Schuster) by Michael LeBoeuf Available on CD. Catalog number 25692 (2 CDs 60 Min each) Beat the Time/Money Trap offers a new way of looking at both time and money that is much more attuned to reality. LeBoeuf will show you how to simply and easily FINANCIAL build wealth on any income without sacrificing time, by internalizing and applying THE 9 STEPS TO FINANCIAL FREEDOM one single principle known as “LeBoeuf's Law,” the best-kept investment secret in by Suze Orman the world. You'll also discover the only four things you need to know about money - Suze goes beyond the nuts and bolts of managing money to explore the psychologi- four things most people never figure out how to do - as well as tried-and-true tricks cal, even spiritual power money has in our lives. Before we can get control of our for maximizing your money and the 10 simple choices that will bring you true finan- finances, we must get control of our attitudes about money; letting go of anxieties cial freedom. ©2005 (Nightingale-Conant) and creating new attitudes are the first steps of Orman’s program. ©1998 (Random CD Workbook available upon request. House) Available on CD. Catalog number 25668 (6 CDs 55 Min each) Available on CD. Catalog number 25687 (3 CDs 60 Min each) FINANCIAL FINANCIAL THE BIG SHORT 52 WAYS TO STRETCH YOUR PAYCHECK by by Kesha N. Dougan When the crash of the U.S. stock market became public knowledge in the fall of Here’s the truth: No one ever feels they earn enough money. The secret to success 2008, it was already old news. The real crash, the silent crash, had taken place over with family finances is learning to live happily within your means. Start by following the previous year, in bizarre feeder markets where the sun doesn't shine, and the SEC the tips speaker Kesha Dougan shares in this insightful program. When you put these doesn't dare, or bother, to tread: the bond and real estate derivative markets where proven ideas to use in your own life, you’ll build an emergency fund, cut utility bills, geeks invent impenetrable securities to profit from the misery of lower and middle- reduce senseless shopping, save at the grocery store, and even make wise tax moves. class Americans who can't pay their debts. The smart people who understood what These ideas are easy to implement. Put them to use today and you’ll feel like you’ve was or might be happening were paralyzed by hope and fear; in any case, they gotten a raise without earning a penny more. ©2007 (National Seminars Group) weren't talking. Unabridged ©2010 (Simon & Schuster) Available on CD. Catalog number 25649 (1 CD 55 Min) Available on CD. Catalog number 25760(8 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. FINANCIAL CD25600 THE BIG THREE IN ECONOMICS The person who removes a mountain begins by Mark Skousen by carrying away small stones. Economic history and the history of economics come alive in this spirited account of the times and ideas of the three most influential economists in world history: Adam Chinese Proverb Smith, the father of laissez faire; Karl Marx, developer of the socialist model; and John Maynard Keynes, theorist of the twentieth-century welfare state.Unabridged ©2007 FINANCIAL Available On Demand on the TRL Audiobooks app. CD25600 ACCOUNTING FOR DUMMIES 3RD ED. FINANCIAL by John A. Tracy Use smart accounting to maximize profits and minimize confusion. Whether you're a CONSPIRACY OF THE RICH small business owner or just want to understand your 401(k) statements, this new by Robert T. Kiyosaki edition of Accounting for Dummies helps you get a handle on all those columns of The 8 New Rules Of Money shares Robert Kiyosaki’s view of global economics and numbers. With fully up-to-date accounting basics for business and personal finances, explores why people are finding themselves challenged by these turbulent times. He this audiobook will help you to balance your books and stay in the black.©2007 provides solutions to financial problems and explains what created today’s economic Available On Demand on the TRL Audiobooks app. chaos and how it can be eased. Conspiracy Of The Rich: The 8 New Rules of Money shows that what appears to be the worst of times is actually an opportunity in the FINANCIAL making, and a chance for people to invest in their financial education.©2009 THE AUTOMATIC MILLIONAIRE (Hachette Audio) by David Bach CD-ROM Workbook available upon request. The breakthrough financial plan America has been waiting for, from the financial Available on CD. Catalog number 25756 (7 CDs 7 Hours, 45 Min.) coach who has helped millions of people live and finish rich! David Bach has created a program where getting and staying rich doesn't depend on earning a high income! FINANCIAL And it doesn't require strict budgeting, tremendous willpower, big sacrifice, or fright- THE COURAGE TO BE RICH ening risk-taking. In fact, if the American Dream of financial freedom and lifelong by Suze Orman financial security are your goals, there's only ONE THING you really need to do - In this program, Suze addresses the rites of passage we all must face-marriage, MAKE IT AUTOMATIC! ©2003 (Nightingale-Conant) divorce, death, spending (and over spending) on life’s necessities and luxuries; taking CD-Rom Workbook available on request. control of our financial tomorrows today. The Courage To Be Rich is, in every sense, Available on CD. Catalog number 25728 (9 CDs 65 Min each) higher education on matters of vital importance to us all. ©1999 (Random House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 25686 (5 CDs 6 Hours)

52 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library FINANCIAL FINANCIAL FINANCIAL FINANCIAL CRASH PROOF GO GREEN, LIVE RICH by Peter D. Schiff by David Bach From both an economic and monetary perspective, the United States is a house of Go Green, Live Rich outlines fifty ways to make your life, your home, your shop- cards-impressive on the outside, but a disaster waiting to happen beneath the surface. ping, and your finances greener—and get rich trying. From driving the right car to In a relatively short period of time, the country has gone from the world's largest making your home energy smart, Bach offers ways to improve the environment while creditor to its greatest debtor; the value of the dollar has declined; and manufacturing you spend less, save more, earn more, and pay fewer taxes. Best of all, he shows you has given way to non-exportable services. While these and other issues could spell exactly how to take advantage of the “green wave” in personal finance without the disaster for your financial well-being, the situation could also present unique oppor- difficult work of evaluating individual stocks. What's more, he will get you thinking tunities-if one is prepared. For more than a decade, seasoned Wall Street prognostica- about a green business of your own so you can help the world along as it is changing tor Peter Schiff has not only observed the U.S. economy, but has helped his clients for the better. ©2008 (Random House) restructure their portfolios to reflect his outlook. ©2007 (Hachette Audio) Available on CD. Catalog number 25691 (3 CDs 60 Min each) Available on CD. Catalog number 25699 (7 CDs 75 Min each) Available On Demand on the TRL Audiobooks app. FINANCIAL CREATE YOUR OWN ECONOMY FINANCIAL by Tyler Cowen CD25600 THE GREATEST TRADE EVER How will we live well in a super-networked, information-soaked, yet predictably by Gregory Zuckerman irrational world? The only way to know is to understand how the way we think is In 2006, hedge fund manager John Paulson realized something few others suspected- changing. As economist Tyler Cowen boldly shows in Create Your Own Economy, -that the housing market and the value of subprime mortgages were grossly inflated the way we think now is changing more rapidly than it has in a very long time. Not and headed for a major fall. Paulson's background was in mergers and acquisitions, since the Industrial Revolution has a man-made creation - in this case, the World however, and he knew little about real estate or how to wager against housing. He Wide Web - so greatly influenced the way our minds work and our human potential. had spent a career as an also-ran on Wall Street. But Paulson was convinced this was Cowen argues, brilliantly, that we are breaking down cultural information into ever- his chance to make his mark. He just wasn't sure how to do it. Colleagues at invest- smaller tidbits, ordering and reordering them in our minds (and our computers) to ment banks scoffed at him and investors dismissed him. Even pros skeptical about meet our own specific needs. ©2009 (Tantor) housing shied away from the complicated derivative investments that Paulson was Available on CD. Catalog number 25600(7 CDs 65 Min each) just learning about. But Paulson and a handful of renegade investors such as Jeffrey Available On Demand on the TRL Audiobooks app. Greene and Michael Burry began to bet heavily against risky mortgages and precari- ous financial companies. Timing is everything, though. Initially, Paulson and the oth- FINANCIAL ers lost tens of millions of dollars as real estate and stocks continued to soar. Rather CREATING AFFLUENCE than back down, however, Paulson redoubled his bets, putting his hedge fund and his by Deepak Chopra reputation on the line. In the summer of 2007, the markets began to implode, bring- Chopra explores the full meaning of wealth consciousness and presents a series of ing Paulson early profits, but also sparking efforts to rescue real estate and derail simple A to Z steps and everyday actions that create affluence and fulfillment on all him. By year's end, though, John Paulson had pulled off the greatest trade in financial levels of our lives. ©1994 (New World Library) history, earning more than $15 billion for his firm--a figure that dwarfed George Available on CD. Catalog number 25603 (1 CD 60 Min) Soros's billion-dollar currency trade in 1992. Paulson made billions more in 2008 by Available On Demand on the TRL Audiobooks app. transforming his gutsy move. Some of the underdog investors who attempted the dar- ing trade also reaped fortunes. But others who got the timing wrong met devastating FINANCIAL failure, discovering that being early and right wasn't nearly enough. Unabridged CREATING WEALTH ©2010 by Robert Allen Available On Demand on the TRL Audiobooks app. The author of Creating Wealth and Nothing Down discusses personal wealth and you, principles for creating wealth, develop a wealthy mindset, the automatic pilot principle, and using the win/win philosophy. ©1982 (Listen & Learn) FINANCIAL Available on CD. Catalog number 25744 (1 CD 75 Min) CD25600 GROW Available On Demand on the TRL Audiobooks app. by Jim Stengel Ten years of research uncover the secret source of growth and profit … Those who FINANCIAL center their business on improving people's lives have a growth rate triple that of THE DIFFERENCE competitors and outperform the market by a huge margin. They dominate their cate- by Jean Chatzky gories, create new categories and maximize profit in the long term. Pulling from a Can you really start from nothing and become truly secure financially? What’s the unique ten year growth study involving 50,000 brands, Jim Stengel shows how the difference between you and Warren Buffett? Between you and your boss? Or world's 50 best businesses—as diverse as Method, Red Bull, Lindt, Petrobras, Sam- between you and your successful neighbor? What do the financially comfortable sung, Discovery Communications, Visa, Zappos, and Innocent—have a cause and have that you don’t? It’s not that those people were born into money, caught a lucky effect relationship between financial performance and their ability to connect with break, or have an Ivy League education. It’s not even that they are smarter than you fundamental human emotions, hopes, values and greater purposes. In fact, over the or make more money than you do each year. So what do they have that you don’t... at 2000s an investment in these companies—"The Stengel 50"—would have been 400 least not yet? What’s The Difference? Trusted financial coach Jean Chatzky shares percent more profitable than an investment in the S&P 500. Grow is based on the secrets her ground breaking research of the self-made wealthy has uncovered so unprecedented empirical research, inspired (when Stengel was Global Marketing that anyone can break through the barriers that stand between them and true financial Officer of Procter & Gamble) by a study of companies growing faster than P&G. freedom. ©2009 (Random House) After leaving P&G in 2008, Stengel designed a new study, in collaboration with Available on CD. Catalog number 25696 (4 CDs 75 Min each) global research firm Millward Brown Optimor. This study tracked the connection Available On Demand on the TRL Audiobooks app. over a ten year period between financial performance and customer engagement, loy- alty and advocacy. Then, in a further investigation of what goes on in the "black box" of the consumer's mind, Stengel and his team tapped into neuroscience research Learning Is Easy... to look at customer engagement and measure subconscious attitudes to determine whether the top businesses in the Stengel Study were more associated with higher with audio programs. ideals than were others. Grow thus deftly blends timeless truths about human behav- ior and values into an action framework - how you discover, build, communicate, deliver and evaluate your ideal. Through colorful stories drawn from his fascinating FINANCIAL personal experiences and "deep dives" that bring out the true reasons for such suc- FIGHT FOR YOUR MONEY cesses as the Pampers, HP, Discovery Channel, Jack Daniels and Zappos, Grow by David Bach unlocks the code for twenty-first century business success. In an audiobook that will forever change how you spend your hard-earned money, Available On Demand on the TRL Audiobooks app. America’s favorite financial coach, David Bach, shows you how to save thousands of dollars every year by taking on the “corporate machines.” In these times when every FINANCIAL dollar counts, big businesses are using clever tricks to rip you off, making themselves billions while they keep you living paycheck to paycheck. In Fight for Your Money, HOW TO HELP YOUR HUSBAND MAKE MORE MONEY Bach gives you the tools to FIGHT BACK and WIN. ©2009 (Random House) SO YOU CAN BE A STAY-AT-HOME MOM Available on CD. Catalog number 25751 (5 CDs 70 Min each) by Joanne Watson Available On Demand on the TRL Audiobooks app. Are finances holding you back from being home with your kids? Discover how you can get the life you want! Author Joanne Watson dreamed of full-time motherhood, FINANCIAL but she and her husband-like many couples across America-felt they simply couldn't GETTING RICH IN AMERICA afford it on his salary alone. Instead of going back to work, she decided to help boost by Brian Tracy her husband's income-and tripled his earnings! Now Joanne shares her secrets and, Brian Tracy will show you how to achieve financial independence, even great wealth, whether your husband is a car mechanic or a CEO, shows you how to help him. by following in the footsteps of hundreds of thousands of men and women who have ©2003 (Listen & Live) already done it. ©1989 (Nightingale-Conant Corp.) Available on CD. Catalog number 25629 (3 CDs 70 Min each) Available on CD. Catalog number 25725(6 CDs 6 Hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 53 FINANCIAL FINANCIAL FINANCIAL FINANCIAL HOW TO PROSPER IN A DOWNTURN MAKING MONEY ON THE WEB by Harry S. Dent, Jr. by Seth Godin Harry Dent Jr. offers long-and-short term tactics for weathering any storm. With the If you’ve got a company, an interest, or even just a hobby, you’ve got what it takes to right knowledge and preparation you can take advantage of new wealth opportunities start an easy, profitable on-line business. This revolutionary program by acclaimed rather than get caught in the downward spiral. As Harry says, you can't change the Internet pioneer Seth Godin will show you how to get your piece of the billion-dollar direction of the winds, but you certainly can reset your sails! How to Prosper in a Internet pie by bootstrapping starting your own Internet company from scratch with Downturn is your ultimate survival guide through the next few years and beyond. almost no money down. ©1999 (Nightingale-Conant) Abridged version. ©2009 (Simon & Schuster) Workbook available upon request. Available on CD. Catalog number 25128 (2 CDs 65 Min each) Available on CD. Catalog number 25643 (6 CDs 3 Hours, 43 Min.) FINANCIAL FINANCIAL MENTORED BY A MILLIONAIRE HOW TO PROSPER IN A DOWNTURN by Steven K. Scott by Harry S. Dent, Jr. Far more than a conventional self-help program, Mentored by a Millionaire: The Harry Dent Jr. offers long-and-short term tactics for weathering any storm. With the Master Strategies of the Rich is made up of 15 one-on-one mentoring sessions in right knowledge and preparation you can take advantage of new wealth opportunities which you learn and master the strategies and techniques that have been used by the rather than get caught in the downward spiral. As Harry says, you can't change the world's most successful people. In these one-on-one mentoring sessions, Steve leads direction of the winds, but you certainly can reset your sails! How to Prosper in a you step by step through each strategy and teaches you specific techniques to enable Downturn is your ultimate survival guide through the next few years and beyond. you to instantly use that strategy and all of its power in every area of your personal Unabridged. ©2009 (Nightingale-Conant) and professional life. ©2002 (Nightingale-Conant) Available on CD. Catalog number 24325 (8 CDs 7 Hours) CD-Rom Workbook required. Available on CD. Catalog number 25608 (10 CDs 9 Hours, 41 Min.) FINANCIAL HOW TO RETIRE RICH FINANCIAL MILLIONAIRE BY THIRTY by Jordan Goodman by Douglas R. Andrew, Emron D. Andrew, and Aaron R. Andrew What does “retiring rich” mean to you? For some, a rich retirement is one of travel and Most people know that there are 70 million Baby Boomers in America today.... but adventure, for others it is a condo in Florida - full of relaxed leisure. For some, it is the what is less known is that there are approximately 100 million people in America free time to spend with one's grandchildren without any financial worries, for others it between the ages of 16 and 30. This generation has just entered, or will soon be enter- is the financial means to contribute to charitable causes and volunteer one's time with- ing the work force. And they have no idea how to invest, save, or handle their money. out the pressure of “paying the bills.” In How to Retire Rich: Create Your “Second Young people today come out of school having had little or no formal education on Life” by Following Your Fortune Formula, America's Money Answers Man and retire- the basics of money management. Many have large debts from student loans looming ment expert Jordan Goodman gets up close and personal with you about building your over their heads. And many feel confused and powerless when their pricey educa- specific plan to financial freedom. ©2004 (Nightingale-Conant) tions don't translate into high paying jobs. With the principles outlined in Millionaire Workbook available upon request. by Thirty, recent graduates will be earning enough interest on their savings to meet Available on CD. Catalog number 25636 (8 CDs 7 Hours, 21 Min.) their basic living expenses by the time they're 30. And by the time they're 35, their investments will be earning more money than they are, guaranteeing them a happy, FINANCIAL wealthy future.. ©2003 (Time Warner Audio) THE LATE-START INVESTOR Available on CD. Catalog number 25759(6 CDs 70 Min each) by John Wasik FINANCIAL In this timely program, you'll learn everything you need to know and do to get to that THE MILLIONAIRE MIND place of financial security and growth you're dreaming of. Best of all, you'll learn how to do it all on your own, without the pricey “help” of stockbrokers, financial by Thomas J. Stanley, Ph.D. advisers, or other self-interested intermediaries, and in ways that aren't risky, time- The runaway best-seller The Millionaire Next Door told us who America’s wealthy consuming, or uncomfortable. ©2004 (Nightingale-Conant Corp.) really are. The Millionaire Mind tells how they got there, and how to become one of them. Unabridged version. ©2000 (Simon & Schuster) CD-ROM Workbook available upon request. Available on CD. Catalog number 25655 (2 CDs 60 Min each) Available on CD. Catalog number 25677 (6 CDs 5 Hours, 41 Min.) Available On Demand on the TRL Audiobooks app. FINANCIAL FINANCIAL CD25600 LAW OF ABUNDANCE THE MILLIONAIRE NEXT DOOR by Jack Canfield by Thomas J. Stanley, Ph.D., William D. Danko, Ph.D. What are your beliefs about money? Do you have limiting beliefs that are keeping Can you spot the millionaire next door? This is the never before told story about you from making or enjoying the money you deserve? How do you overcome these wealth in America. You will be surprised what you find out! ©2000 (Simon & Schus- limited beliefs? You've heard the saying, If you don't like the results you are getting, ter) then change the behavior that produces those results. Understanding your beliefs Available on CD. Catalog number 25653(2 CDs 2 Hours, 22 Min.) about money and developing a strategy to obtain the money you deserve is vital. If Available On Demand on the TRL Audiobooks app. you desire a better life balance and to live a financially fulfilled life, you must take FINANCIAL action. The law of abundance is one of the most powerful laws in the universe and a key component found in the greatest teachings in the world. It is the key to opening MULTIPLE STREAMS OF INCOME new doors of prosperity in your life. By simply applying the law of abundance, by Robert G. Allen events in your life can unfold that seem almost magical and mysterious, but that is Using Robert Allen’s powerful, proven techniques, you can create multiple streams only the beginning. Unabridged.©2012 of income that are so stable and secure that they can lead to a lifetime of wealth and ease. Allen’s techniques made thousands of people into millionaires. Imagine what Available On Demand on the TRL Audiobooks app. they can do for you. ©1996 (Nightingale-Conant) FINANCIAL Workbook available upon request. Available on CD. Catalog number 25624 (8 CDs 8 Hours, 30 Min.) THE LITTLE BOOK THAT BEATS THE MARKET by Joel Greenblatt FINANCIAL A runaway best-seller even before it was published, The Little Book That Beats the THE ONE MINUTE MILLIONAIRE Market shows how successful investing can be made easy for investors of any age. by Mark Victor Hansen and Robert Allen It's never too early or too late to start investing, and with Greenblatt as your guide Whether your goal is less than a million dollars or that amount many times over, you'll know exactly where to go and what to do. By following the clearly outlined there is never been a better time to achieve abundance. Let The One Minute Million- simple steps and magic formula, you can achieve extraordinary long-term investment aire show you the way. ©2002 (Random House) results with a very low level of risk. ©2006 (Simon & Schuster) Available on CD. Catalog number 25721 (3 CDs 70 Min each) Available on CD. Catalog number 25645 (3 CDs 60 Min each) Available On Demand on the TRL Audiobooks app.

FINANCIAL FINANCIAL LIVING RICH BY SPENDING SMART PEAK by Chip Conley by Robert T. Kiyosaki After a long climb to the pinnacle of the hospitality industry, Chip Conley—CEO and You’ll walk in Greg’s shoes (which he probably got for seventy-five percent off) as he founder of Joie de Vivre Hospitality—was rocked to his foundation by a dramatic reveals more than a hundred secrets only an insider could know on Living Rich by economic downturn. His company was suddenly undercapitalized and overexposed Spending Smart. Start using Greg’s advice to plug the leaks of wasteful spending today, in the post-dot.com, post-9/11 economy. This desperate situation made Conley reaf- and it will seem like you received a significant pay raise — because you DID! Living firm his belief in psychologist Abraham Maslow's iconic concept of the Hierarchy of Rich by Spending Smart gives you control over your money, so you can build real, life- Needs and rely on Maslow's theory of human motivation to help his business flourish long security. By Spending Smart, you can truly live rich. ©2009 (Nightingale-Conant) once more. ©2007 (Hachette Audio) Available on CD. Catalog number 25754 (4 CDs 3 Hours, 25 Min.) Available on CD. Catalog number 25750 (7 CDs 65 Min each)

54 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library FINANCIAL FINANCIAL FINANCIAL FINANCIAL PROSPERITY CONSCIOUSNESS RULE #1 by Fredric Lehrman by Phil Town On a deeper level, most people are not willing to be wealthy because of predisposed Phil Town is now a very wealthy man, but he wasn't always. He was living on a salary attitudes and conditioning. Nobody can build real wealth until they've mastered the true of $4000 a year when some well-timed advice launched him down a highway of invest- source of wealth which is the mind! Learn to develop a “prosperity consciousness,” ing self-education that revealed what the true “rules” are and how to make them work align money with personal values, progress through the four stages of money mastery in one's favor. Chief among them, of course, is “rule #1”: “don't lose money.” Other and plant the seeds in your mind for building a fortune. Fredric Lehrman used his for- rules are: don't diversify...think like an owner, not an investor... never, ever be seduced mula to multiply his income 16 times. You can too! ©1994 (Nightingale-Conant) into thinking the market is efficient. Not only does Town reveal fresh methods for iden- Available on CD. Catalog number 25604(7 CDs 6 Hours, 41 Min.) tifying who the truly reliable managers are, but he shows you how to test whether they really have faith in the businesses they're running. ©2006 (Random House) Available on CD. Catalog number 25752 (4 CDs 65 Min each) FINANCIAL Available On Demand on the TRL Audiobooks app. PROTECT YOUR WEALTH by Thomas Schweich FINANCIAL In these turbulent times, you can have a sense of security that will resonate through CD25721 SALE OF A LIFETIME your life. In this revolutionary program, acclaimed author, lawyer, and speaker by Harry S. Dent Thomas Schweich will walk you through every professional, financial, and personal After the Roaring '20s came the Great Depression. After the Roaring 2000s came the challenge that you could possibly face. ©2002 (Nightingale Conant) Great Recession.We're now entering the winter season of the 80-Year Four Season CD-ROM Workbook will be sent. Economic Cycle. It's during this season that we'll clear the decks with a devastating Available on CD. Catalog number 25680 (6 CDs 70 Min each) crash and debilitating deflation. The economy and markets will shed the excesses created during the preceding fall bubble boom season and prepare the soil for new blossoming in innovation and a spring boom.After the blustering bull market of FINANCIAL 2009-2015, we are now preparing for a shakeout more painful than anything we've REDISCOVERING VALUES seen before. We have eight years of unprecedented government stimulus and money by Jim Wallis creation to thank for stretching this bubble beyond imagination and making the burst When we start with the wrong question, no matter how good an answer we get, it more painful than anything we've ever experienced.There's no better guide to finan- won’t give us the results we want. Rather than joining the throngs who are asking, cial cycles than Harry S. Dent Jr., the bestselling author of The Demographic Cliff When will this economic crisis be over? Jim Wallis says the right question to ask is and many other books, and the editor of the Boom & Bust newsletter. For more than How will this crisis change us? Jim Wallis shows that the solution to our problems 30 years he has earned a reputation for eerily accurate predictions about the world will be found only as individuals, families, friends, churches, mosques, synagogues, economy and the financial markets.Now Dent has an urgent new warning about the and entire communities wrestle with the question of values together. Wallis provides next crisis. The consequences will be devastating--but there's a bright side that he's us with a moral compass for this new economy—one that will guide us on Wall calling “the sale of a lifetime.” For anyone who heeds the signs and follows Dent's Street, Main Street, and Your Street. Unabridged. ©2010 (Simon & Schuster) advice, the looming correction is a once-in-a-century opportunity to gather immense Available on CD. Catalog number 25761 (6 CDs 75 Min each) wealth.In this pressing book, you'll learn not only why a collapse is imminent, but how to identify bubbles and tune in to the cycles driving that drive booms and busts.Practical, accessible, and illuminating, The Sale of a Lifetime will protect you FINANCIAL from the tough challenges ahead and help you cash in on the unique opportunities of RICH DAD’S: BEFORE YOU QUIT YOUR JOB the next few years. At stake is nothing less than your entire financial future. by Robert T. Kiyosaki, and Sharon L. Lechter, C.P.A Unabridged ©2017 The real secret to making money and reaching financial independence is not staying Available On Demand on the TRL Audiobooks app. an employee, but starting a company and quickly developing it. This book is for aspiring entrepreneurs who need to know how to take those first crucial steps. In FINANCIAL RICH DAD'S BEFORE YOU QUIT YOUR JOB, Robert T. Kiyosaki provides first- SECRETS OF THE MILLIONAIRE MIND hand accounts of his own start-up companies, and what he learned from his failures by T. Harv Eker and successes. The Rich Dad experts explain everything readers need to successfully Learn how your childhood influences have shaped your financial destiny. Eker’s start their own businesses. ©2005 (Time Warner Audiobooks) teachings have touched the lives of more than a quarter million people. ©2005 Available on CD. Catalog number 25044(3 CDs 2 Hours, 40 Min.) (Harper-Collins) Available on CD. Catalog number 25651(3 CDs 70 Min each) FINANCIAL Available On Demand on the TRL Audiobooks app. RICH DAD, POOR DAD FINANCIAL by Robert T. Kiyosaki, and Sharon L. Lechter, C.P.A. SMART COUPLES FINISH RICH Learn what the rich teach their kids about money that the poor and middle class do by David Bach not! This book is a starting point for anyone looking to gain control of their financial future. ©1998 (Time Warner Audiobooks) Fighting about money is the number-one reason for divorce in America. SMART Available on CD. Catalog number 25641 (3 CDs 60 Min each) COUPLES FINISH RICH covers a powerful combination of strategies that helps couples work on their finances as a team. Addressing every couple-younger or older, married or not, straight or gay-this is a comprehensive, positive financial lifesaver FINANCIAL that will help couples of all ages and in all tax brackets communicate comfortably RICH DAD’S CASHFLOW QUADRANT about money and start building a strong financial future together. ©2001 (AudioRe- naissance) by Robert T. Kiyosaki, and Sharon L. Lechter, C.P.A. Available on CD. Catalog number 25646 (3 CDs 65 Min each) Rich Dad’s Cashflow Quadrant will reveal why some people work less, earn more, pay less in taxes, and feel more financially secure than others. It is simply a matter of FINANCIAL knowing which quadrant to work from and when. ©2001 (Time Warner Audiobooks) Available on CD. Catalog number 25632 (3 CDs 3 Hours) START LATE, FINISH RICH by David Bach David Bach gives you step-by-step instructions, worksheets, phone numbers and FINANCIAL website addresses --everything you need to put your Start Late plan into place right RICH DAD’S GUIDE TO INVESTING away. And he shares the stories of ordinary Americans who have turned their lives by Robert T. Kiyosaki, Sharon L. Lechter, C.P.A. around, at thirty, forty, fifty, even sixty years of age, and are now financially free. Listeners will switch from thinking poor to thinking rich with 16 priceless lessons They did it, and now it’s your turn. With David Bach at your side, it’s never too late designed to reduce risk through proper planning in this powerhouse audiobook. to change your financial destiny. It’s never too late to live your dreams. It’s never too ©2000 (Time Warner Audiobooks) late to be free. ©2005 (Random House) Available on CD. Catalog number 25709 (3 CDs 60 Min each) Available on CD. Catalog number 25033 (5 CDs 72 Min each) Available On Demand on the TRL Audiobooks app.

FINANCIAL FINANCIAL RICH DAD’S SUCCESS STORIES SUZE ORMAN’S 2009 ACTION PLAN by Robert T. Kiyosaki by Suze Orman This extraordinary collection of over two dozen business success stories reveals first- The nation’s go-to expert on financial matters, Suze Orman, believes that 2009 is a hand how personal financial freedom can be generated by applying the principles critical year for your money. There are safeguards to put in place, actions to take, from the #1 New York Times bestseller Rich Dad Poor Dad. Now, over two dozen costly mistakes to avoid, and even opportunities to be had, so that you are protected people from diverse economic backgrounds reveal the successful strategies they used during the bad times and prepared to prosper when things take a turn for the better. to get out of the “rat race,” including couples in their twenties, people who've lost No matter what situation you’re in, you will find a plan of action and the answers to their jobs, retirees, and budding entrepreneurs. ©2003 (Hachette Audio) your questions. ©2009 (Random House) Available on CD. Catalog number 25728 (5 CDs 60 Min each) Available on CD. Catalog number 25695 (4 CDs 75 Min each)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 55 FINANCIAL FINANCIAL FINANCIAL FINANCIAL THINK LIKE A BILLIONAIRE WOMEN & MONEY by Martin S. Fridson by Suze Orman Think Like A Billionaire: Proven Strategies from the Titans of Wealth is the first Suze Orman investigates the complicated, dysfunctional relationship women have comprehensive picture of the real strategies and tactics that built the great business with money in this groundbreaking new book. With her signature mix of insight, fortunes of our times. Packed with engaging accounts of titans like Lee Iacocca, War- compassion, and soul-deep recognition, she equips women with the financial knowl- ren Buffett, Sam Walton, and Donald Trump, Think Like A Billionaire will show you edge and emotional awareness to overcome the blocks that have kept them from principles that can increase your wealth and business acumen to the mogul level. making more out of the money they make. ©2007 (Random House) ©2004 (Nightingale-Conant Corp.) Available on CD. Catalog number 25693 (5 CDs 70 Min each) Available on CD. Catalog number 25601(6 CDs 5 Hours, 10 Min.) FINANCIAL FINANCIAL THINK LIKE A BILLIONAIRE YOUR MONEY OR YOUR LIFE by Vicki Robin by Donald Trump There's a big difference between “making a living” and making a life. Do you spend It’s not good enough to want it. You’ve got to know how to get it. Real estate titan, more than you earn? Does making a living feel more like making a dying? Do you bestselling author, and TV star Donald J. Trump is the man to teach you the billion- dislike your job but can't afford to leave it? Is money fragmenting your time, your aire mind-set-how to think about money, career skills, and life. Here is crucial advice relationships with family and friends? If so, Your Money or Your Life is for you. on investing in real estate from the expert, everything from dealing with brokers to ©2009 (Sounds True) renovating to assessing the value of property, buying and selling, and securing a Available on CD. Catalog number 25762(2 CDs 70 Min each) mortgage. Trump will show you how to cut costs, decide how much risk to assume in your investments, and divide up your portfolio. He’ll also teach you how to impress anyone, how to correct or criticize someone effectively, and how to know if your friends are loyal-everything you need to know to get ahead. And once you’ve earned your money, you’ve got to learn to spend it well. Trump presents his consumer guide FUTURE to the best things in life, from wine to golf clubs to engagement rings. Check out the FINANCIAL billionaire lifestyle-how they shop and what they buy. Even if you’re not super- wealthy, you can afford many of these luxuries. ©2004 (Random House) LEAN THINKING Available on CD. Catalog number 25676 (5 CDs 70 Min each) by Daniel T. Jones, James P. Womack An insightful look at the hottest new business trend from the authors of The Machine FINANCIAL That Changed The World. Lean Thinking extends those ideas to provide a rallying THE TOTAL MONEY MAKEOVER cry for today’s corporate leaders. It is a new way of thinking, being, and doing for the serious manager, one that will change the world. by Dave Ramsey ©2006 (Simon & Schuster) Okay, folks, do you want to turn those fat and flabby expenses into a well-toned bud- Available on CD. Catalog number 25809 (4 CDs 65 Min each) get? Do you want to transform your sad and skinny little bank account into a bulked- Available On Demand on the TRL Audiobooks app. up cash machine? Then get with the program, people. There's one sure way to whip your finances into shape, and that's with The Total Money Makeover. It's the sim- plest, most straightforward game plan for completely making over your money hab- FUTURE its. And it's based on results, not pie-in-the-sky fantasies. Where Financial Peace THE GREAT DEPRESSION AHEAD (THE GREAT CRASH gave you the solid saving and investing principles, this book puts those principles OF 2010) into practice. You'll be exercising your financial strength every day and quickly free- by Harry S. Dent ing yourself of worry, stress and debt. And that's a beautiful feeling. ©2003 (Thomas The first and last economic depression that you will experience in your lifetime is Nelson Publishers) just ahead. The years 2009 and 2010 will be the initial end of prosperity in almost Available on CD. Catalog number 25700 (3 CDs 75 Min each) every market, ushering in a downturn like most of us have not experienced before. Renowned economic forecaster Harry S. Dent, Jr. has developed analytical tech- FINANCIAL niques that allow him to predict the impact of economic trends. ©2009 (Simon & TRUE PROSPERITY Schuster) by Yehuda Borg Available on CD. Catalog number 25810 (5 CDs 75 Min each) True Prosperity: Success Without Side Effects provides the antidote to financial Available On Demand on the TRL Audiobooks app. chaos. Following the laws that govern the universe, this program offers a system that explains all the real-life issues that prevent us from prospering in business and achieving lasting financial fulfillment.©2004 (Nightingale Conant) Available on CD. Catalog number 25681 TIME! If you never have enough time... If FINANCIAL time is important to you... audio programs WAY OF THE TURTLE can help you. Properly used, they fit into your by Curtis M. Faith existing schedule, making part of your time Way of the Turtle takes a never-before-seen look at the legendary Turtle Traders and the famous experiment that made them millions. Curtis Faith, the most successful do double duty! Most people listen while member of this elite group, breaks the silence to reveal the rules, timing, risks, driving, eating, or just relaxing. Audio pro- rewards, and secrets to his biggest trades and 100 percent annual returns. ©2007 (McGraw-Hill Audio) grams can make time work for you! Available on CD. Catalog number 25672 (4 CDs 70 Min each) FINANCIAL WHY WE WANT YOU TO BE RICH FUTURE by Donald Trump and Robert Kiyosaki HOT, FLAT, AND CROWDED Soon you will be either rich or poor. Donald and Robert want you to be rich. The by Thomas L. Friedman world is facing many challenges and one of them is financial. The entitlement men- tality is epidemic, creating people who expect their countries, employers, or families Thomas L. Friedman’s no. 1 best-seller The World Is Flat has helped millions of readers to see globalization in a new way. Now Friedman brings a fresh outlook to to take care of them. Trump and Kiyosaki, both successful businessmen, are natural the crises of destabilizing climate change and rising competition for energy—both of teachers who share a passion for education. They have joined forces to address these challenges, because they believe you cannot solve money problems with money. You which could poison our world if we do not act quickly and collectively. His argument speaks to all of us who are concerned about the state of America in the global future. can only solve money problems with financial education. Trump and Kiyosaki want 2008 (MacMillan Audio) to teach you to be rich. Why We Want You To Be Rich was written for you. © Available On Demand on the TRL Audiobooks app. ©2006 (Simon & Schuster) Available on CD. Catalog number 25679(5 CDs 70 Min each) Available On Demand on the TRL Audiobooks app. FINANCIAL THE WAY WE’LL BE FINANCIAL by John Zogby WINNING THE LOSER’S GAME In this far-reaching examination of contemporary American culture, John Zogby, one by Charles D. Ellis of the nation's foremost pollsters, explores who today's Americans are, identifying In this stock market classic, Ellis shows investors how the markets really work and patterns in our social makeup that hint at the way we'll be. Companies from multina- why most investors are their own worst enemies. Ellis argues that the most successful tional corporations down to family-owned small businesses can benefit from this investors avoid short-term traps to concentrate on long-term strategies that allow the detailed information about where we are and where we're going. (Unabridged) natural ebbs and flows of the market to work their magic. ©2002 (McGraw-Hill ©2008 (Tantor) Audio) Available on CD. Catalog number 25813 (7 CDs 75 Min each) Available on CD. Catalog number 25647 (4 CDs 70 Min each) Available On Demand on the TRL Audiobooks app.

56 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION 50 WAYS TO CREATE GREAT RELATIONSHIPS by Steve Chandler In relationships, there are two kinds of people: reactors and creators. If you want stronger personal and professional connections--the keys to a happy, successful life-- you need to stop responding to other people's shortcomings and start forming the relationships you want for yourself. Relationship guru Steve Chandler offers more of the warm, witty, practical advise he's famous for--proven tips, strategies, and insights that can help you build and maintain loyal, meaningful relationships. You'll learn how to shift your energy from taking to giving, how to use innovation and imagina- tion, how to be a creative listener instead of a passive listener, and much more. ©2000 (HighBridge Audio) Available on CD. Catalog number 30549 (2 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. COMMUNICATION 52 WAYS TO POWERFUL EMAIL by Regis J. Smolko Being able to communicate by e-mail is a critical business skill. Yet, far too few employees and managers understand the intricacies, sensitivities, and how-tos sur- rounding this powerful medium. In this program, business trainer Regis Smolko shares workplace-tested tips and techniques to help you communicate clearly by e- mail and elicit the desired response from your e-mail audience. E-mail and the Inter- net have sped up communication and created new expectations of everyone at work. Find out what you need to know to make a positive impression each time you hit “send” from your desktop or laptop. ©2008 (Rockhurst) Available on CD. Catalog number 30201 (1 CD 65 Min.) COMMUNICATION ARE YOU LISTENING by Marsha Sue Petrie COMMUNICATION You will be able to manage any situation with tack and poise. Your stress will be 101 SECRETS OF HIGHLY EFFECTIVE SPEAKERS reduced, confidence improved and you will even be able hear the message in conflict by Caryl Rae Krannich, Ph.D. situations. Improve productivity and profits with enhanced Listening Skills! Even The techniques learned in this program form the steps any person can take to move when people are dull and boring, their message is important. Stop daydreaming and from timid to confident, from confusing to intriguing, and from filling time to com- start listening with this powerful program! Unabridged ©2009 manding an audience’s attention in the quest to make an effective and memorable Available On Demand on the TRL Audiobooks app. speech. ©2000 (Listen & Live) COMMUNICATION Available on CD. Catalog number 30476 (3 CDs 60 Min. each) THE ART OF INFLUENCE Available On Demand on the TRL Audiobooks app. by Chris Widener The Art of Influence will make you think twice about everything you've ever learned COMMUNICATION about influence. As Chris Widener’s inspiring story reveals, it’s not something you “do” to other people but rather something that starts with how you shape and trans- 10 QUALITIES OF CHARISMATIC PEOPLE form your own life. Forget about manipulation and slick fast-talking; The Art of by Tony Alessandra, Ph.D. Influence teaches that your ability to influence others begins from within. You walk into a room and notice a small group of people having an animated conver- Unabridged. ©2008 sation. You’re attracted to their energy, so you join them. But when one fellow turns Available On Demand on the TRL Audiobooks app. to talk with someone else, the original group drifts apart, while that man quickly becomes the center of another high-energy discussion. What is it about this man that COMMUNICATION attracts others so readily? Charisma! ©2000 (Simon & Schuster) 2THE ART OF MINGLING Available on CD. Catalog number 30536 (2 CDs 2 Hours) by Jean Martinet W Does the idea of going to a large party make your mouth go dry? Are you more com- E N fortable on Facebook than face-to-face? You're not alone: Ninety percent of the COMMUNICATION world suffers from minglephobia. Jeanne Martinet has developed a cure-a sure-fire THE 10 QUALITIES OF CHARISMATIC PEOPLE system for overcoming fears and having a great time at any type of business or social gathering. Filled with simple techniques, tricks, tips, lines and maneuvers, and illus- by Tony Alessandra, Ph.D. trated with entertaining examples, The Art of Mingling teaches you: * Basic survival Tony Alessandra offers a complete how-to guide to accessing and developing the strategies for the Truly Terrified * Opening lines and gambits that really work * kind of powerful personal magnetism that will draw people to you, make them feel Tools and rules for keeping the conversation going in the right direction * The all- comfortable with you, and compel them to help you achieve your personal goals. important etiquette of escape * Faux pas recovery techniques * How to avoid the ©2000 (Nightingale-Conant) dumb use of smartphones * The secret to being a good listener * The right way to fol- Workbook available upon request. low up online * and much, much more!©2015 Available on CD. Catalog number 30540 (7 CDs 7 Hours) Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION ART OF PUBLIC SPEAKING 25 WAYS TO WIN WITH PEOPLE by Dale Carnegie by John C. Maxwell The best way to become a confident, effective public speaker, according to the If you've read John Maxwell's best-selling Winning with People, then now you're authors of this landmark book, is simply to do it. Practice, practice, practice. And ready for some specific action steps to build on the knowledge you gained. 25 Ways while you're at it, assume the positive. Have something to say. Forget the self. Cast to Win With People has just what you need! This program is ideal for any leader, out fear. Be absorbed by your subject. And most importantly, expect success. “If you salesperson, parent, or volunteer who wants a quick refresher course on interpersonal believe you will fail,” they write, “there is hope for you. You will.” Dale Carnegie, a relationships. ©2005 (Thomas Nelson Publisher) pioneer in public speaking and personality development, gained fame by teaching Available on CD. Catalog number 30580 (2 CDs 2 Hours) others how to become successful. His book How to Win Friends and Influence Peo- ple (1936) has sold more than 10 million copies. He also founded the Dale Carnegie COMMUNICATION Institute for Effective Speaking and Human Relations, with branches all over the world. Unabridged ©2013 THE 5 ESSENTIAL PEOPLE SKILLS Available On Demand on the TRL Audiobooks app. by Dale Carnegie Training Have you ever walked away from a conversation full of doubts and insecurities? Do COMMUNICATION you feel as if you've lost a little ground after every staff meeting? Most of us are ASSERTIVE COMMUNICATION SKILLS either too passive or too aggressive in our business life, and we end up never getting FOR PROFESSIONALS the support, recognition, or respect that we so desire. But this 12-session solution- by Carol Price packed program is about to change all that. Once you know and can readily employ Learn how to handle your communication challenges with confidence, openness and these powerful skills, you will be well on your way to a new level of professional and competence. ©1994 (CareerTrack) personal achievement. ©2006 (Nightingale-Conant) Workbook available upon request. Available on CD. Catalog number 30492 (6 CDs 55 Min. each) Available on CD. Catalog number 30475(4 CDs 52 Min. each)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 57 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION THE ASSERTIVE WAY COMMUNICATE WITH CONFIDENCE by Deidre Dutcher by Tom Kirby Assertiveness, not aggressiveness, is the key to getting heard, earning respect, and Join this live class session as three speakers try some techniques to improve their being recognized and rewarded for your strengths. Assertiveness is speaking up for ability to communicate with groups of people. ©1983 (Listen & Learn) yourself while being fair and respectful to others. And it’s about effective, honest, Available on CD. Catalog number 30477 (1 CD 60 Min.) straightforward communication. ©2008 (Rockhurst) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30098 (6 CDs 5 Hours) FINANCIAL COMMUNICATION COMMUNICATE WITH CONFIDENCE THE BIOLOGY OF EMPOWERMENT Communicate your way to the top!Communication is the basic business act. Nothing by Lee Pulos, Ph.D., ABPP happens to move a project, partnership, sale, deal, or relationship forward without In The Biology of Empowerment, Dr. Lee Pulos distills decades of research in the communication. Your career success and your business and personal relationships are fields of human physiology and quantum physics into an extraordinary set of tools the result of all your interaction and communication stacked end to end. Communi- that will enable you to quickly identify and then change - at the conscious, subcon- cate across gender lines to deliver a clear message while accommodating the opposite scious, AND cellular level - the belief patterns that are holding you back from gender’s communication style. Abridged ©2010 growth, change, and total personal success. ©2005 (Nightingale Conant) Available On Demand on the TRL Audiobooks app. *Warning: CDs 6-8 are using Meditation Techniques. Do Not Use While Driving! COMMUNICATION Workbook required. Available on CD. Catalog number 30567 (8 CDs 8.5 Hours) COMMUNICATE WITH CONFIDENCE, CREDIBILITY AND INFLUENCE COMMUNICATION by Pamela Jett BUILDING RELATIONSHIPS As a professional woman, you want others to see you as a strong, competent, take- by Casey McNeal, Ph.D charge individual. But if your communication style is peppered with weak phrases, This program will help you a achieve a higher level of self-confidence, greater per- submissive gestures and passive body language, you may be unknowingly hampering sonal comfort and more overall happiness. What’s more, your interpersonal skills- your chances to be taken seriously and advance in your career. In this remarkable your people skills - can have the greatest influence on your ability to succeed in your audio program, you’ll discover exactly how to deliver your message clearly and per- career, relationships and life! ©2004 (National Seminars Group) suasively, no matter who you’re talking to or what the subject matter is. ©2008 Available on CD. Catalog number 30569 (6 CDs 50 Min. each) (Rockhurst University) Available on CD. Catalog number 30212(6 CDs 6 Hours) COMMUNICATION COMMUNICATION BRAG! COMMUNICATING FOR RESULTS by Peggy Klaus by SkillPath Brag! is a whip smart tool kit--one that tampers with our beliefs about humility by Do your emotions sometimes overwhelm you in your dealings with other people? defining bragging as an act of authenticity. Peggy Klaus, a Fortune 500 communica- Have you ever found it a challenge to think of exactly the right words to say in a tion coach, sharpened her strategies in Hollywood, “the bragging capitol of the moment of crisis? Does speaking up for yourself frighten you? Is a lack of confi- world,” where she learned the art of tooting your horn, without blowing it. “To brag dence keeping you from getting what you want out of life? When you master the is to talk about your best self with pride and passion in a conversational manner.” amazing skills of the greatest communicators you will achieve greater success in explains Klaus. She includes a snappy “Bragging Dictionary” with highly practical every area of your life. ©1996 (SkillPath) techniques including instructions for the “Bragalogue,” a brief memorable elevator CD Workbook available on request. pitch and a “Brag bag,” the collection of your greatest hits with colorful details that Available on CD. Catalog number 30207(6 CDs 6 Hours) can be easily accessed. Bragging rights and responsibilities are surveyed in a variety of situations: the co-worker who takes credit, techno-bragging online, performance COMMUNICATION reviews, job interviews and working a room. Klaus peppers her points with examples COMMUNICATING WITH POISE AND POWER from her coaching sessions and seminars, sample dialogues and self-assessments. by Skillpath Although several examples may seem too studied, Klaus has much to brag about. You’ve been communicating with others since the day you were born – you should be This is a book that will change the way you think about the slippery skill of selling an expert by now. But experience may not always be the best teacher. It depends on yourself. Abridged ©2004 the experiences you’ve had! That’s why it’s good to get the advice of experts. Available On Demand on the TRL Audiobooks app. In these two concise audio presentations, communication consultants Michelle Poley COMMUNICATION and Zoie Kaye share their insight into the skills and strategies you need to become both poised and powerful in all of your communications. ©2007 (SkillPath) CEO COMMUNICATION SKILLS Available on CD. Catalog number 30210 (2 CDs 1.5 Hours) by John Maxwell If you want to influence, persuade, or inspire your team, clients, or a room of col- COMMUNICATION leagues, you need to be a skilled speaker. Are your communications skills up to par? COMMUNICATION MASTERY Can you think on your feet and deliver a compelling message at any moment? Learn by Tony Jeary how to deliver presentations, lead meetings, and communicate the company vision The key to being successful, and in particular, to communicating the essence of who with ease and confidence, speaking in a compelling manner that arrests attention and you are to others, is to make sure your actions deliver a consistent and compelling makes people want to follow you. Use the time-tested strategies in this audio collec- message. A message you have predetermined ahead of time will help you to achieve tion from America's leading communicators and bestselling authors to learn and your highest goals and objectives. A Perfect Message. In this compelling audio expe- practice your skills. Your words matter, as does how you carry yourself when you rience, Mr. Presentation (TM) - Tony Jeary - will give you his “insider information” speak. When you communicate your vision with passion and fire, you will move peo- on how to create your Perfect Message and how to deliver that Perfect Message with ple into action. Some people say communications skills are essential to your business every action you take. ©2004 (Nightingale Conant) success, but advance skills are rarely taught in schools and universities. Now you can Workbook available on request. learn at your own pace at a time that's convenient for you, while you commute or Available on CD. Catalog number 30485 (8 CDs 50 Min. each) workout. Understand how you can become a ''leader manager'' and advance your position in the workplace. Adapted©2011 COMMUNICATION Available On Demand on the TRL Audiobooks app. COMPLAINT FREE RELATIONSHIP by Will Bowen COMMUNICATION A revolutionary approach to improving every relationship in your life, Complaint COLLABORATE OR PERISH Free Relationships picks up where the internationally successful A Complaint Free by William Bratton World left off, with all-new methods to help you overcome toxic habits and build In Collaborate or Perish! former Los Angeles police chief and New York police com- strong, successful connections with others.©2009 (Random House)) missioner William Bratton and Harvard Kennedy School’s Zachary Tumin lay out a Available on CD. Catalog number 30645 (6 CDs 6 Hours) field-tested playbook for collaborating across the boundaries of our networked world. Available On Demand on the TRL Audiobooks app. Today, when everyone is connected, collaboration is the game changer. Agencies and COMMUNICATION firms, citizens and groups who can collaborate, Bratton and Tumin argue, will thrive in the networked world; those who can’t are doomed to perish. No one today is better CONQUERING STAGE FRIGHT AND FEAR OF PUBLIC known around the world for his ability to get citizens, governments, and industries SPEAKING working together to improve the safety of cities than William Bratton. At Harvard, by David R. Portney Zachary Tumin has led senior executives from government and industry in executive This in-depth and exciting interview with expert speaker and in-demand presenter sessions and classrooms for over a decade, burnishing a global reputation for insight David Portney reveals practical tools, tips, and techniques to conquer your stage fright and leadership. Together, Bratton and Tumin draw on in-depth accounts from Fortune or fear of public speaking forever. Don't let stage fright hold you back one more day, 100 giants such as Alcoa, Wells Fargo, and Toyota; from masters of collaboration in now you can overcome America's number-one fear: public speaking. You already know education, social work, and the military; and from Bratton’s own storied you can super-charge your career or business by speaking - so don't delay, get over your career.Unabridged ©2012 stage fright and fear of public speaking right now! Unabridged ©2007 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

58 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION CONNECT DEALING WITH CONFLICT AND CONFRONTATION by Keith Harrell by CareerTrack Harrell’s thought-provoking, practical, and energizing follow-up to his successful Conflicts are inevitable. Anger, grudges, hurt, and blame are not. In fact, most of your “Attitude Is Everything” explores the seven core competencies needed to master the conflicts can be resolved fairly easily, and you can do it in a way that actually benefits art of connecting to heighten productivity and to maximize both personal and profes- everyone involved. This insight-packed program will show you how. You'll learn psy- sional success. ©2007 (Tantor) chologically sound techniques proven to work on a variety of conflicts... even in situa- Available on CD. Catalog number 30583(7 CDs 70 Min. each) tions charged with potentially destructive behavior such as temper tantrums, tensions, Available On Demand on the TRL Audiobooks app. anxiety, fear, one-upmanship, and flat-out lying. ©2005 (CareerTrack) Available on CD. Catalog number 30097 (4 CDs 60 Min. each) COMMUNICATION COMMUNICATION CONVERSATION POWER DEALING WITH DIFFICULT PEOPLE by James K. Van Fleet by Dianna Booher Learn the key action steps for taking true power and control in any conversation, Dealing with difficult people is a dilemma whether dropping off kids at day-care, dis- business or personal. Find surefire ways to strike up a conversation with anyone, cussing a colleague’s late report, or declining a dinner invitation. The difficulty may make lasting friendships from initial meetings, negotiate the services you need from be conflicting goals or just someone’s lousy disposition. Master techniques to handle anyone, and enhance crucial communication lines between employees, colleagues, these difficult types: the hostile over-reactor, the complainer, the perpetual gossip, the vendors, and supervisors. ©1992 (Nightingale-Conant Corp.) super-agreeable, the know-it-all, the helpless, the staller, the worrier. Learn to Workbook available upon request. Identify why these personality types act or react as they do, Master coping techniques Available on CD. Catalog number 30443 (6 CDs 7 Hours) to prevent difficult people from sabotaging your success, Phrase comments to these types to minimize their destructive behaviors and move them to more acceptable atti- COMMUNICATION tudes and actions and Decrease your own stress by having the necessary coping tools COPING WITH DIFFICULT PEOPLE at the tip of your tongue. Unabridged.©2008 by Robert M. Bramson, Ph.D. Available On Demand on the TRL Audiobooks app. Identify difficult types and master the step by step procedures that will neutralize any COMMUNICATION negative or hostile encounter. Understand your own style of thinking and how it DEALING WITH DIFFERENT, DIVERSE (& DIFFICULT) affects your ability to deal with each type. Based on fourteen years of research and observation, Dr. bramson’s proven-effective techniques are guaranteed to help you PEOPLE right the balance and take charge of your life. ©1986 Abridged. (Simon & Schuster) by Barbara Braunstein Available on CD. Catalog number 30618 (3 CDs, 4 hours) What's the matter with people anyway? Just why are they so difficult to get along Available On Demand on the TRL Audiobooks app. with? In this fun-filled and fast-paced program, Barbara Braunstein shows you that most people are more different than they are difficult, and that they don't intention- COMMUNICATION ally set out to make your life miserable! She identifies all the different people you THE COWARD’S GUIDE TO CONFLICT work with and live with, and then shows you exactly how to motivate them and get results with them, even the truly difficult ones. ©2001 (SkillPath) by Tim Ursiny, Ph.D. CD Workbook available on request. You're not the only one out there who hates conflict. There are people in our lives Available on CD. Catalog number 30208 (6 CDs 6 Hours) who cause us frustration and anger every day. If you're like the rest of us, you'll avoid them at all costs. Success coach Dr. Tim Ursiny shows us that, yes, conflict can be a COMMUNICATION good thing, and facing up to it can lead to fantastic results! With an open, step-by- DIFFICULT CONVERSATIONS step approach, he shows you how to prepare, maintain your integrity and work by Douglas Stone, Bruce Patton, Sheila Heen toward resolution. Interactive exercises will coach and motivate you to effectively Difficult Conversations walks you through a proven, concrete, step-by-step approach deal with all types of conflict situations, with results that empower and really work! for understanding and conducting tough conversations. It shows you how to get ©2003 (Listen & Live) ready, how to start the conversations in ways that reduce defensiveness, and how to Available on CD. Catalog number 30534 (3 CDs 65 Min. each) keep the conversation on a constructive track regardless of how the other person responds. Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help. ©1999 (Random House) COMMUNICATION Available on CD. Catalog number 30499 (5 CDs 70 Min. each) CRUCIAL CONFRONTATIONS Available On Demand on the TRL Audiobooks app. by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler COMMUNICATION Crucial Confrontations teaches skills to increase confidence in facing tough issues. The authors provide readers with the tools they need to resolve controversial and EATS, SHOOTS AND LEAVES complex issues at the office and in the home. Whether it’s reprimanding a teenager by Lynn Truss for breaking a curfew or asking the boss about a promised raise, you will learn the In 2002, Lynne Truss presented Cutting A Dash, a well received BBC Radio 4 series hands-on skills to resolve the touchiest issues. ©2005 (McGraw-Hill Audio) about punctuation which led to the writing of the U.K. number-one best-seller pre- Available on CD. Catalog number 30568(4 CDs 65 Min. each) sented here. Lynne Truss, dares to say in her delightfully urbane, witty and very Eng- lish way, that it is time to look at our commas and semicolons and see them as the COMMUNICATION wonderful and necessary things they are! ©2004 (Penguin Audio) CRUCIAL CONVERSATIONS Available on CD. Catalog number 30129 (1 CD 70 Min.) by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler COMMUNICATION Crucial Conversations gives people the tools to handle life’s most difficult and EFFECTIVE BUSINESS WRITING FOR SUCCESS important conversations. It offers listeners a proven seven-point strategy for achiev- by Jane Smith ing their goals in all those emotionally, psychologically, or legally charged situations This exciting new audio book package includes several components that will help that can arise in their professional and personal lives. ©2003 (McGraw-Hill Audio) you to create better documents: an audio CD packed with information on business Available on CD. Catalog number 30510 (4 CDs 4 Hours) writing; a booklet summarizing key points; downloads which include model docu- ments, exercises and a bonus track on writing the minutes of meetings. Effective COMMUNICATION Business Writing for Success will give you the skills to make a positive impact - no CRYSTAL CLEAR COMMUNICATION matter what you are writing. Unabridged. ©2011 by Dr. Gary S. Goodman Available On Demand on the TRL Audiobooks app. In today’s high-demand professional world and in our fight-for-attention personal COMMUNICATION lives, crystal clear communication is paramount. Because communication that’s pre- cise and clear goes far beyond the spoken or written word — it actually changes EFFECTIVE COMMUNICATION SKILLS lives! And that’s precisely why bestselling author Dr. Gary Goodman created this by Marjorie Brody original program, Crystal Clear Communication: How to Explain Anything Clearly This fascinating program will help you create healthy discourse on any topic. It will in Speech or Writing. With this program, you’ll have the tools, the techniques, and, also give you tools that will make you an effective communicator with people from just as importantly, the unflinching confidence to influence your readers and listeners all walks of life. Put the power of communication to work for you today. Unabridged. decisively — both at work and at home. Use it at work to command attention, to lead Available On Demand on the TRL Audiobooks app. your team, to drive your point home. Or at home, use effective communication to strengthen your marriage, improve your friendships, and simply become a better par- COMMUNICATION ent. Through this program, you’ll have the answers. How to begin with a crystal clear EIGHT WAYS TO WIN WITH PEOPLE mind. How to quiet your thoughts. How to be level-headed and dispassionate. How by John Maxwell to size up your audience. How to think through what you want to convey. How to Most people can trace their successes and failures to the people in their lives. Learn avoid procrastination. ©2012 (Nightingale-Conant) how to make people feel like a million bucks by understanding the five levels of rela- Workbook available upon request. tionship, the 25 people principles, and creating an eight-point action plan. Available on CD. Catalog number 30620 (6 CDs & Writable PDF Workbook, 4.5 Unabridged.©2006 hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 59 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION EVERYONE COMMUNICATES FEW CONNECT THE HAMSTER REVOLUTION by John C. Maxwell by Leil Lowndes The world's most respected leadership expert gives five principles and five practices Written in parable form, The Hamster Revolution tells the story of Harold, an HR for breaking the invisible barrier to leadership and personal success. You have a good Director who has fallen victim to the dreaded clutches of info-glut. Paralyzed by a idea but can't convince your peers of its merit. You crafted a groundbreaking strategy, deluge of electronic data and e-mail, his days fill with repetitive and fruitless action. but the team trudges on in the same old way. Certain people move forward in their In a Kafkaesque twist, he actually turns into a hamster running on a wheel, though career while you seem to be stuck. If this describes you or someone you know, the he’s too busy to even notice. Happily, Harold meets the info-coach who recognizes problem is not the quality of what you have to offer. The problem is how you connect his ailment and teaches him a few effective lessons about managing e-mail—key to with people to create the results you desire.©2010 (Thomas Nelson) which is developing higher quality while getting rid of all that’s unnecessary. ©2007 Available on CD. Catalog number 30146 (3 CDs 3 Hours) (MacMillan Audio) Available on CD. Catalog number 30203 (3 CDs 3.5 Hours) COMMUNICATION FIERCE CONVERSATIONS COMMUNICATION by Susan Scott HOW FULL IS YOUR BUCKET? Susan Scott trains clients in the art of fierce conversations, empowering them to by Tom Rath and Donald O. Clifton, Ph.D achieve exceptional results through transforming dialogue. Success hinges on engag- How Full Is Your Bucket? reveals how even the briefest interactions affect your rela- ing people in ways that interrogate reality, provoke learning, tackle tough challenges, tionships, productivity, health, and longevity. Organized around a simple metaphor of tap our deepest aspirations, and enrich relationships. Fierce Conversations takes you a dipper and a bucket, and grounded in 50 years of research, this audiobook will step-by-step through your first fierce conversation -- with yourself -- and on to the show you how to greatly increase the positive moments in your work and your life most challenging and important conversations facing you. ©2002 (Simon & Schus- while reducing the negative. Filled with discoveries, powerful strategies, and engag- ter) ing stories, How Full Is Your Bucket? is sure to inspire lasting changes and has all the Available on CD. Catalog number 30101 (5 CDs 60 Min. each) makings of a timeless classic. ©2004 (Simon & Schuster) Available on CD. Catalog number 30577 (2 CDs 60 Min. each) COMMUNICATION THE FINE ART OF SMALL TALK COMMUNICATION by Debra Fine HOW TO BE A PEOPLE MAGNET Once you master the fine art of small talk, you can enjoy parties, business functions by Leil Lowndes and other networking events, all without ever again feeling uncomfortable, awkward This program gives you the key to spreading sunshine wherever you go, leaving peo- or tongue tied. ©1996 (CareerTrack) ple smiling in your wake, and wishing they were with you-for a day, for a date, for a Available on CD. Catalog number 30544 (2 CDs 2 Hours) lifetime. ©2001 (Listen & Live) COMMUNICATION Available on CD. Catalog number 30495 (3 CDs 3.5 Hours) THE FIVE LOVE LANGUAGES Available On Demand on the TRL Audiobooks app. by Dr. Gary Chapman COMMUNICATION Dr. Gary Chapman identifies five basic languages of love and then guides couples HOW TO CHANGE ANYBODY towards a better understanding of their unique languages of love. Learn to speak and understand your mate's love language, and in no time you will be able to effectively by David Lieberman love and truly feel loved in return. Skillful communication is within your grasp! This program gives you the psychological tools to reshape and remake anyone into ©2005 (Oasis Audio) the person you want them to be. ©2005 (Audio Renaissance) Workbook available upon request. Available on CD. Catalog number 30566 (3 CDs 60 Min. each) Available on CD. Catalog number 30563 (4 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION HOW TO COMMUNICATE LIKE A PRO THE FRED FACTOR by Nido Qubein by Mark Sanborn Between business people, in group discussions, and in private conversations, com- In this powerful audiobook, The Fred Factor, motivational speaker Mark Sanborn munication means everything. Nido Qubein, consultant to the nation's top corpora- recounts the true story of Fred, the mail carrier who passionately loves his job and tions, shares his techniques for successful communication in person, on paper, and on who genuinely cares about the people he serves. Because of that he is constantly the podium. Your power to influence the lives of others in the world around you is as going the extra mile handling the mail. By following these principles, and by learning great as your ability to communicate. At home or at work, today's great communica- from and teaching other “Freds”, you too, can excel in your career and make your life tors have more impact than ever before. This powerful program is guaranteed to extraordinary. ©2004 (Random House) teach you how to communicate effectively in person, on paper, and on the podium. Available on CD. Catalog number 30585 (2 CDs 75 Min. each) Unabridged ©2005 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION THE GOLDEN RULE OF SCHMOOZING HOW TO DELIVER EFFECTIVE PERSUASIVE by Aye Jaye, Read by Penn Jillette PRESENTATIONS Discover the tools to developing happier, healthier relationships with your family, by Gail Cohen friends, co-workers, customers, and even people you just met! ©1998 (Listen and In business and in life, your ability to present ideas in a clear, organized, and pur- Live Audio, Inc.) poseful way may be the greatest tool you will ever have. You will get everything you Available on CD. Catalog number 30398 (3 CDs 60 Min. each) need to prepare and deliver a persuasive presentation with skill and confidence. Available On Demand on the TRL Audiobooks app. ©2006 (National Seminars Group) Available on CD. Catalog number 30483 (3 CDs 70 Min. each) COMMUNICATION GOOD IN A ROOM COMMUNICATION by Stephanie Palmer HOW TO GAIN POWER AND INFLUENCE WITH PEOPLE Business consultant and former MGM director of creative affairs Stephanie Palmer by Tony Alessandra reveals the techniques used by Hollywood's top writers, producers, and directors to Dr. Tony Alessandra's research revealed some specific qualities that all powerful and get financing for their projects and explains how you can apply these techniques to be influential people demonstrate. I used this research to create this system to help peo- more successful in your own high-stakes meetings. As Palmer has found, the strate- ple like you strengthen their Power and Influence muscles. By applying this program gies used to sell yourself and your ideas in Hollywood not only work in other busi- you will gain far more respect than the average person does, be admired and adored, nesses, they often work better. Unabridged. ©2008 (Tantor) exude self-confidence, appear extremely powerful without being intimidating, and Available on CD. Catalog number 30209 (6 CDs 65 Min. each) easily get what you want because people will instinctively want to help you. Available On Demand on the TRL Audiobooks app. Unabridged ©1993 COMMUNICATION Available On Demand on the TRL Audiobooks app. GOODBYE TO SHY COMMUNICATION by Leil Lowndes As a renowned speaker on interpersonal relationships, Leil Lowndes is most often HOW TO GET YOUR POINT ACROSS IN 30 SECONDS OR asked about shyness and how to get over it. 'Goodbye to Shy' is her direct response, LESS with 100 easy-to-follow techniques gleaned from clinical studies, research, and by Milo O. Frank Lowndes' own experience. Her refreshingly practical system is filled with 'do it now' An invaluable training tool for both business people and professionals. You will be tips to help you deal with social situations, sweaty palms, voice control, and overall amazed at your enhanced effectiveness when you discover how to use the 30 second self-confidence.©2006 (Listen & Live) message to get exactly what you want. ©1999 (Simon & Schuster) Available on CD. Catalog number 30387 (3 CDs 70 Min. each) Available on CD. Catalog number 30413 (1 CD 45 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

60 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION HOW TO HANDLE DIFFICULT PEOPLE I CAN READ YOU LIKE A BOOK by Joe Gilliam by Gregory Hartley and Maryann Karinch Get more positive results from people than you ever thought possible. There's at least This program gives you the fastest, most efficient method to read body language. In one in every job or business — that person whose sole purpose seems to be to make any kind of face-to-face competition, first encounters or daily encounters, and even your life miserable. You don't have to fall victim to these people. Learn to deal effec- watching the news, you will spot the messages and emotions that people are really tively with difficult people and tough situations through the powerful, effective prin- sending whether they know it or not. As a bonus, you will learn how to use your own ciples taught in this series. ©2003 (Rockhurst University) face and body to your advantage, whether you are trying to evade a difficult question, CD Workbook available on request. handle a sensitive situation, or just playing poker! ©2007 (Listen & Live) Available on CD. Catalog number 30211 (6 CDs 4.5 Hours) Available on CD. Catalog number 30602 (3 CDs 3 Hours) COMMUNICATION Available On Demand on the TRL Audiobooks app. HOW TO INSTANTLY CONNECT WITH ANYONE COMMUNICATION by Leil Lowndes You know who they are. They're the people who, regardless of money, education, I HATE PEOPLE looks, or personality, make an impression wherever they go. They are master com- by Jonathan Littman & Marc Hershon municators, and everyone enjoys talking to them. How To Instantly Connect With Whether your company has 10 employees or 10,000, you must grapple with people Anyone; shows you how to be one of those lucky few, so you, too, can meet new peo- you can't stand in the office. Luckily Jonathan Littman and Marc Hershon have writ- ple and converse with confidence; be credible and charismatic in every social and ten I Hate People!, a smart, counter-intuitive, and irreverent turn on the classic work- business situation; make friends and important contacts wherever you go; and com- place self-help book that will show you how to identify the Ten Least Wanted — the mand the respect of everyone you meet. ©2009 (Listen & Live) people you hate — while revealing the strategies to neutralize them. Unabridged. Available on CD. Catalog number 30394 (3 CDs 60 Min. each) ©2010 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30611 (6 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. COMMUNICATION HOW TO MAKE PEOPLE LIKE YOU IN 90 SECONDS OR COMMUNICATION LESS INFLUENCER by Nicholas Boothman by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler Nicholas introduces a revolutionary approach to face-to-face communications that Whether you're a CEO, a parent, or merely a person who wants to make a difference, will allow anyone to succeed at making meaningful, and immediate connections. you probably wish you had more influence with the people in your life. This thought- ©2001 (Listen & Live) provoking audio combines the remarkable insights of behavioral scientists and busi- Available on CD. Catalog number 30550 (3 CDs 70 Min. each) ness leaders with the astonishing stories of high-powered influencers from all walks Available On Demand on the TRL Audiobooks app. of life. You'll be taught each and every step of the influence process—including COMMUNICATION robust strategies for making change inevitable in your personal life, your business, and your world.The sky is the limit...for an Influencer. ©2007 (High Bridge) HOW TO SELL YOURSELF Available on CD. Catalog number 30584 (7 CDs 70 Min. each) by Arch Lustberg Available On Demand on the TRL Audiobooks app. This audiobook explains in clear, simple, easy-to-understand, common sense terms the skills you need to develop to get your message across in any speaking situation. COMMUNICATION The secret of winning communication is “likeability”. This audiobook is about how to use your mind, your face, your body, and your voice to win, because in the end INSTANT RAPPORT likeability wins. ©2002 (Listen & Live) by Michael Brooks Available on CD. Catalog number 30607 (3 CDs 70 Min. each) Instant Rapport allows you to forge an immediate bond with anyone, anywhere. Available On Demand on the TRL Audiobooks app. Learn how to improve social relationships and win new clients! ©1994 (Simon & Schuster) COMMUNICATION Available on CD. Catalog number 30562 (1 CD 60 Min.) HOW TO SPOT A LIAR by Gregory Hartley and Maryann Karinch COMMUNICATION What if you could tell someone was lying, just by listening to them, and observing IT’S THE WAY YOU SAY IT their action and behavior? How to Spot a Liar is the first book that gives you the tools by Carole A. Fleming to figure out what's really going on: to gain the upper hand in salary negotiation, The best, most direct way to convey your intelligence, expertise, professionalism, move a prospective client toward the outcome you desire, and find out why you need and personality to other people is through talking to them. But most people have no to end a business or personal relationship. ©2005 (Listen & Live) idea what they sound like. And even if they do, they don’t think they can change it. Available on CD. Catalog number 30601 (3 CDs 3 Hours) Available On Demand on the TRL Audiobooks app. It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. An entire section of the book COMMUNICATION focuses on communication issues in the workplace—interviews, presentations, voice HOW TO START A CONVERSATION mail, and more. Dr. Fleming puts a human face on her advice through vivid before- by Don Gabor and-after stories of forty men and women who came to her for help. Unabridged. ©2013 Meet people anytime anywhere, discover new ways to break the ice, overcome shy- ness and increase self confidence. ©1985 (Warner Audio Publishing) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30554 (1 CD 40 Min.) Available On Demand on the TRL Audiobooks app. COMMUNICATION JUST LISTEN COMMUNICATION by Mark Goulston HOW TO TALK TO ANYONE The first make-or-break step in persuading anyone to do any thing is getting them to by Leil Lowndes hear you out. Whether the person is a harried colleague, a stressed-out client, or an How To Talk To Anyone is brimming with helpful hints, tips, and ideas for approach- insecure spouse, things will go from bad to worse if you can't break through emo- ing, attracting and communicating with just about anyone. Whether you're a shy guy or tional barricades. Drawing on his experience as a psychiatrist, business consultant, gal or you're just looking for ways to improve your social skills. ©2004 (Listen & Live) and coach, and backed by the latest scientific research, author Mark Goulston shares Available on CD. Catalog number 30395 (3 CDs 70 Min. each) simple but powerful techniques readers can use to really get through to people-- Available On Demand on the TRL Audiobooks app. whether they're coworkers, friends, strangers, or enemies. Getting through is a fine COMMUNICATION art but a critical one. With the help of this groundbreaking book readers will be able HOW TO TALK TO ANYONE, ANYTIME, ANYWHERE... to turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. ©2009 Unabridged. (Hachette by Larry King Audio) Larry King will share his secrets for striking up a lively conversation with anyone, Available on CD. Catalog number 30151 (7 CDs, 8hours) anytime, anywhere. He will give you dozens of practical tips to help you communi- Available On Demand on the TRL Audiobooks app. cate eloquently and persuasively in any setting. Let the master of good talk make you an exceptional conversationalist! ©1994 (Nightingale-Conant) COMMUNICATION Available on CD. Catalog number 30541 (2 CDs 45 Min. each) THE LANGUAGE OF TRUST COMMUNICATION by Michael Maslansky HOW TO WIN FRIENDS AND INFLUENCE PEOPLE To engage today’s consumer, a new language of trust is needed. In this groundbreak- by Dale Carnegie ing audio book, you’ll learn what words to use, what words to lose, and how to struc- For more than sixty years the rock-solid, time-tested advice in this book has carried ture your message to overcome and build and keep the trust of your thousands of now famous people up the ladder of success in their business and per- audience. (Unabridged) ©2010 (Oasis Audio) sonal lives. Unabridged. ©1998 Available on CD. Catalog number 30145 (6 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 61 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION LEARNING TO LISTEN MARS AND VENUS IN THE WORKPLACE Skillpath Publications by John Gray Listening is so basic we take it for granted, and most of us think of ourselves as better Mars and Venus in the Workplace analyzes the differences in the ways men and listeners than we really are. In fact, listening may be one of our least developed skills, women communicate, solve problems, react to stress, earn respect, promote them- even though it’s the number one component of our psychological well being.©2007 selves, experience emotional support, minimize conflict, score points, view sex, and (Skill path Publications) ask for what they want. By showing the many ways men and women misunderstand Workbook available on request. and misinterpret each other in the workplace, John Gray offers practical advice on reducing unnecessary conflict and frustration. Filled with his trademark communica- Available on CD. Catalog number 30120 (6CDs 4.5 Hours) tions charts and practical advice on everyday office issues, Mars and Venus In The COMMUNICATION Workplace will enable readers to achieve their goals and to make the workplace a source of fulfillment.©2001 LISTENING: THE FORGOTTEN SKILL Available On Demand on the TRL Audiobooks app. by Madelyn Burley-Allen COMMUNICATION A proven program for turning effective listening into a powerful business tool! Man- agers and other employees spend more than 40 percent of their time listening to other NEVER BE LIED TO AGAIN people but often do it so poorly that the result is misunderstood instructions, misdi- by David J. Lieberman, Ph.D. rected projects, and erroneous actions—millions of dollars’ worth of mistakes just Tired of being taken advantage of? Wasting time in dead-end relationships? Learn because most people don’t know how to listen. In this new edition of her classic how to get the truth in 5 minutes or less in any conversation or situation. ©1998 guide to the art of effective listening, Madelyn Burley-Allen shows you how to (Simon & Schuster) acquire active, productive listening skills and put them to work for you—profession- Available on CD. Catalog number 30579 (2 CDs 45 Min. each) ally, socially, and personally. Unabridged ©2007 (Hachette Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30150(6 CDs 70 Min. each) COMMUNICATION Available On Demand on the TRL Audiobooks app. THE NO COMPLAINING RULE by 28Jon Gordon COMMUNICATION Jon Gordon once again shares an inspiring and enlightening story that reveals a pow- LITTLE BLACK BOOK OF CONNECTIONS erful way to tackle the biggest problem in business and life—the negativity that costs by Jeffrey Gitomer organizations billions of dollars and impacts the morale, productivity, and health of In Jeffrey Gitomer's Little Black Book of Connections you will find secrets uncov- individuals and teams. The No Complaining Rule shares powerful principles and an ered, myths dispelled, and hundreds of ways to interact, connect, and score. You'll actionable plan to win the battle against individual and organizational negativity. learn things like where to network for the best results, how to make the initial con- When you implement the no complaining rule, you'll spend less time and energy on nection, how to capture the opportunity, and how to follow up so that you capitalize problems and more time focused on solutions. Unabridged. ©2008 (Hachette Audio) on the connections that you make. Unabridged ©2007 (Simon & Schuster) Available on CD. Catalog number 30609 (2 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30597 (4 CDs 4 Hours) Available On Demand on the TRL Audiobooks app. COMMUNICATION THE NON-VERBAL COMMUNICATOR COMMUNICATION According to recent studies, your nonverbal signals communicate more powerfully LITTLE GREEN BOOK OF GETTING YOUR WAY than your words. What do your body language, clothing choice, and vocal intonation by Jeffrey Gitomer say about you? Knowing exactly what you want to communicate by your body lan- Jeffrey Gitomer's Little Green Book of Getting Your Way digs deep into the 9.5 ele- guage can be the difference between winning the sale, getting the job, or influencing ments that make persuasion, and getting your way, happen. By breaking down the groups of people to your point of view and not. Learn from experts in communication elements, you will begin to understand, take action, become proficient, and then mas- and psychology how you can structure your communications more effectively by ter the ability to persuade. Because persuasion occurs in so many different areas of understanding the laws of approachability and the psychology of great communica- life and business, Gitomer leads you from mental readiness to the principles of get- tions. Don’t leave your communications to chance; take control of how others per- ting your way and the power that persuasion offers. He challenges you to prepare ceive you both in and out of the workplace.. Adapted. ©2011 before you present, to prepare before you try to persuade. He demonstrates how to Available On Demand on the TRL Audiobooks app. change a presentation into a performance and shows how this can be done in any COMMUNICATION environment. Unabridged ©2007 (Simon & Schuster) THE NON-VERBAL SECRET TO TELLING A GREAT Available on CD. Catalog number 30596 (3 CDs 4 Hours) STORY Available On Demand on the TRL Audiobooks app. by Larry Iverson COMMUNICATION Have you ever wondered why some presenters have such a strong impact on their audi- ence? What if there was a way you could increase your credibility when you speak? LOVE IS THE KILLER APP How would you like to know nonverbal strategies used by people like Oprah Winfrey, by Tim Sanders Winston Churchill, and James Earl Jones that made (or makes) them so compelling? Are you wondering what the next killer app will be? Do you want to know how you Well now you can! Starting today you can use these speaking strategies that are part of can maintain and add to your value during these rapidly changing times? Are you the art of great storytelling. Dr. Larry Iverson will guide you through proven methods wondering how the word love can even be used in the context of business? Instead of that will help you make a positive impact and be more influential in every presentation wondering, read this book and find out how to become a lovecat-a nice, smart person you make. Unabridged. ©2011 who succeeds in business and in life. Nice guys don’t finish last. They rule! ©2002 Available On Demand on the TRL Audiobooks app. (Random House) COMMUNICATION Available on CD. Catalog number 30542 (4 CDs 70 Min. each) ON DEATH AND DYING COMMUNICATION by Elisabeth Kubler Ross On Death And Dying examines the attitudes of the dying and the factors that contrib- MADE TO STICK ute to society’s anxiety over death. It closely looks at the five stages of death-denial by Chip Heath & Dan Heath and isolation, anger, bargaining, depression, and acceptance - and how the dying and Made to Stick is a book that will transform the way you communicate ideas. Provoc- the living deal with them. A truly remarkable program about communication, offer- ative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital ing pathways to talk with and listen to the terminally ill, and how to truly hear their principles of winning ideas–and tells us how we can apply these rules to making our fears, hopes, angers, and anxieties. ©1991 (Audio Renaissance) own messages stick.©2007 (Random House) Available on CD. Catalog number 30553 (4 CDs 75 Min. each) Available on CD. Catalog number 30486(7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION CD13012 OUT FRONT MAKING YOUR POINT by Deborah Shames W More than ever before, the business, entertainment, and political landscapes are ripe by David Bartlett E N for women to accomplish their goals. Women are entering law, medical, and graduate We all need to speak, write and communicate more effectively. Dave Bartlett shares schools in equal numbers to men. But it’s still a challenge to make it to the top. his decades of experience as a strategic communications consultant in an accessible, Developing excellent communication and public speaking skills gives women the easy to apply guide to help anybody--students, business people, public speakers, or ability to rise to their full potential, seize every opportunity, and realize their aspira- politicians--improve their speaking and presenting skills. The tricks are as old as tions. Whether pitching for new business, delivering a talk at a conference, raising Aristotle and as new as The Daily Show: know how to appeal to each specific audi- money for a non-profit, or communicating one-on-one with coworkers, women can ence through research and thoughtful planning, and then use appropriate content and become effective, powerful communicators when they speak with authenticity and style. Bartlett's advice is common sense backed by dozens of real-world exam- confidence.Out Front is the definitive book for every woman who wants to engage an ples.©2008 (Macmillan Audio) audience and expand her influence, whatever the venue or challenge. Brilliance Available on CD. Catalog number 30487 (4 CDs 75 Min. each) Audio. Unabridged ©2016 Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30623 (5 CDs, 6.5 Hours)

62 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION CD30582 THE PERSONALITY CODE THE POWER OF PERSUASION by Travis Bradberry by Jordan Davis A revolutionary approach to success and fulfillment-already being used by hundreds Become a believable, charismatic, positive influence on everyone in your life! of thousands of individuals and organizations-now available for the first time in an Whether you’re asking for a raise, closing a critical deal, selling colleagues on a pro- accessible, practical book. The Personality Code clearly and persuasively demon- posal or getting your children to cooperate, you’ll be amazed by your newfound per- strates how personality determines why we do what we do and how we can maximize suasive power. ©2004 (Rockhurst University Continuing Education Center) our strengths, work smarter with others, and profit from better relationships in our Available on CD. Catalog number 30552 (6 CDs 4 Hours) careers. Unabridged ©2007 Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION POWERSPEAK by Dorothy Leeds CD30591 PERMISSION TO SPEAK FREELY Gain poise, polish and confidence. When you talk, people will listen. PowerSpeak by Matt Kincaid shows you a practical, easy way to overcome the six major faults found in most Lead So Your People Speak FreelyCandid communication enhances innovation, speeches and presentations. Learn strategies and secrets known only to a few of ownership, engagement, and performance. The benefits of hearing questions and America’s top professional speakers so you can demonstrate the excellence in your uncertainties, good and bad ideas, and honest feedback are game-changing. Yet speeches that today’s business world demands. ©2005 (Dorothy Leeds) research shows that most of the time, people never share their true thoughts with each Workbook available upon request. other—and especially not with their leaders. But what if they did? What if everyone Available on CD. Catalog number 30493 (6 CDs 6 Hours) could confidently communicate without fearing a negative response? In Permission to Speak Freely, highly acclaimed leader developers Doug Crandall and Matt Kincaid illustrate the benefits of candor, explain the inhibitors that cause it to feel unsafe, and COMMUNICATION provide tools for leaders to encourage their people and embed trust and openness into THE PRESENTATION SECRETS OF STEVE JOBS the foundation of their organizational culture. Unabridged. ©2017 by Carmine Gallo Available On Demand on the TRL Audiobooks app. Whether he was introducing the latest iPad or delivering a keynote presentation, Steve Jobs electrified audiences with his incomparable style and showmanship. He COMMUNICATION didn’t just convey information in his presentations; he told a story, painted a picture, POWER LISTENING and shared a vision. With The Presentation Secrets of Steve Jobs, you can take charge by Tony Alessandra of any room, deliver your message concisely and clearly, convey the value of your Listening is just as important as speaking. Good listening draws people to you, products and services, and sell your ideas more persuasively than you ever imagined whereas poor listening causes them to drift away. This audio program offers a power- possible. Best of all, you’ll blow away the competition, turning prospects into clients ful set of tools to help you build your listening skills up to maximum effectiveness. and clients into evangelists for your brand.Steve Jobs was a hard act to follow but Don’t be the person who only thinks about what he wants to say next. Jumpstart your once you start using his techniques in your own presentations, you’ll be hard to for- way to better listening today! Adapted.©2010 get. ©2012Unabridged. (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30152 (4 CDs, 4 Hours)

COMMUNICATION COMMUNICATION POWER LISTENING PRESENTATION SKILLS by Tony Alessandra by Tony Alessandra Listening is just as important as speaking. Good listening draws people to you, Learn to love public speaking - and be great at it too! Many dislike it, and some dread whereas poor listening causes them to drift away. This audio program offers a power- public speaking. You take the podium and your hands clam up, your voice weakens ful set of tools to help you build your listening skills up to maximum effectiveness. and cracks, and your mind goes blank. Conquer your fear of public speaking today! Don’t be the person who only thinks about what he wants to say next. Jumpstart your With powerful presentation skills, you'll become a respected public speaker who way to better listening today! Unabridged.©2010 engages and entertains audiences, time after time. Adapted ©2010 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

COMMUNICATION COMMUNICATION POWER LISTENING PROPER PREPARATION CREATES A WINNING by Bernard T. Ferrari PRESENTATION Listening is harder than it looks, but it's the difference between business success and by Victoria Chorbajian failure. Nothing causes bad decisions in organizations as often as poor listening. But Being prepared properly is the key to having a winning presentation. As a leading Bernard Ferrari, adviser to some of the nation's most influential executives, believes authority on public speaking and a media trainer, Victoria will help you become more that such missteps can be avoided and that the skills and habits of good listening can effective and comfortable as a presenter. ©2002 (Chorbajian Speaking Enterprises) be developed and mastered. He offers a step-by-step process that will help you Available on CD. Catalog number 30466 (1 CD 50 Min.) become an active listener, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listen- ing is hard work, not a passive activity, Good listening means asking questions, chal- COMMUNICATION lenging all assumptions, and understanding the context of every interaction, Good QUIET: The Power of Introverts In A World That Can’t listening results in a new clarity of focus, greater efficiency, and an increased likeli- Stop Talking hood of making better decisions, Good listening can be the difference between a long by Susan Cain career and a short one Unabridged.©2012 At least one-third of the people we know are introverts. They are the ones who prefer Available On Demand on the TRL Audiobooks app. listening to speaking, reading to partying; who innovate and create but dislike self- promotion; who favor working on their own over brainstorming in teams. Although COMMUNICATION they are often labeled “quiet,” it is to introverts that we owe many of the great contri- THE POWER OF LISTENING butions to society--from van Gogh's sunflowers to the invention of the personal com- by Tony Alessandra puter. Passionately argued, impressively researched, and filled with indelible stories Having The Power of Listening at your fingertips is like having a hand-held high fre- of real people, Quiet shows how dramatically we undervalue introverts, and how quency radar you can pull out during meetings, client presentations, and everyday much we lose in doing so. This extraordinary book has the power to permanently office interactions so that no vital information slips through the cracks. Not only can change how we see introverts and, equally important, how introverts see themselves. you process and remember more of what anyone says, but you'll be able to tell if what ©2012 Unabridged (Random House) ) they're saying is actually the truth! Do their words match their actions? Is someone ner- Available on CD. Catalog number 30095 (9 CDs 75 Min. each) vous, or are they open and calm? The Power of Listening teaches you! Available On Demand on the TRL Audiobooks app. Unabridged.©2011 Available On Demand on the TRL Audiobooks app. COMMUNICATION QUIET INFLUENCE COMMUNICATION by Jennifer Kahnweiler THE POWER OF A POSITIVE NO Introverts may feel powerless in a world where extroverts seem to rule, but there’s by William Ury more than one way to have some sway. Jennifer Kahnweiler proves introverts can be The Power of a Positive No offers concrete advice and practical examples for saying highly effective influencers when, instead of trying to act like extroverts, they use their No in virtually any situation. A Positive No has the power to profoundly transform natural strengths to make a difference. Kahnweiler identifies six unique strengths of our lives by enabling us to say Yes to what counts–our own needs, values, and priori- introverts and includes a Quiet Influence Quotient (QIQ) quiz to measure how well ties. Understood this way, No is the new Yes. And the Positive No may be the most you’re using these six strengths now. Then, through questions, tools, exercises, and valuable life skill you’ll ever learn! Unabridged. ©2007 (Random House) powerful real-world examples, you will increase your mastery of these strengths. Available on CD. Catalog number 30591 (6 CDs 60 Min. each) Unabridged.©2013 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 63 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION READING PEOPLE RESPECTING DIVERSITY by Sanjay Burman by Anastasia Suen See what is not being shown and hear what is not being said. Did you know that a W Do you face challenging situations? Human diversity encompasses all the ways that E micro-gesture occurs 1/8 of a second before a word is spoken? Or how about the per- N people differ from one another. Rather than avoiding these challenges, it is important son that pats you on the back while hugging you is actually uncomfortable? When to recognize that progress comes from embracing and celebrating diversity. See why you try to impress her and she smiles without showing “crows feet” around her eyes, diversity is important and learn how to respect people who are different from you. don't feel good about yourself. By looking at a desk, tell how the person reacts to This title will allow students to identify the main purpose of a text, including what pressure. Find what a person is most insecure about, and what they truly feel towards the author wants to answer, explain, or describe. Unabridged ©2013 you. Reading people takes observing people. Through the exercises in the book you Available On Demand on the TRL Audiobooks app. will get more comfortable doing so, and the techniques can help you in our personal and professional life. Don't guess! Let them tell you everything! Unabridged. ©2008 COMMUNICATION Available On Demand on the TRL Audiobooks app. RULES OF ENGAGEMENT COMMUNICATION by Chad Hennings READING THE WRIGHT WAY In Rules of Engagement, Chad confronts the disconnection men experience from each other and from God, sharing lessons he has learned and offering listeners a plan by Carol Ann Wright for a new approach to life that stresses crafting character and vision for one’s self, Reading the Wright Way, a proven methodology by education expert Carol Ann finding fulfillment, living with spirituality, and bonding with other men in their lives. Wright, will help you change the way you read forever. You’ll learn to acquire infor- It’s time for men to tear down the walls that separate them from one another, from mation faster and manage it better. The strategies and techniques in this program are their true selves, and from a close relationship with God.©2009 (Oasis Audio) utilized by the U.S. government, leading universities, and the most successful busi- Available on CD. Catalog number 30646 (5 CDs 5 Hours) ness professionals in the world. You will restructure the way you read and enhance Available On Demand on the TRL Audiobooks app. your effectiveness in all areas of your life. ©2006 (National Seminars Group) CD-ROM Workbook available on request. COMMUNICATION Available on CD. Catalog number 30144(4 CDs 50 Min. each) SAVY NETWORKER COMMUNICATION by Caryl Rae Kranich REAL INFLUENCE Here's the audiobook that reveals the key skills of savvy networkers. Rather than sit by Mark Goulston passively on the sidelines waiting for jobs and promotions, you'll develop proactive People won't put up with being “sold” anymore. If they sense they are being pushed, strategies that involve three keys for success--making connections, building relation- their guard goes up-and even if they do comply, lingering resentment undermines the ships and nurturing networks. Abridged. ©2002 relationship...maybe forever. Yet, most books on influence still portray it as something Available On Demand on the TRL Audiobooks app. you “do to” someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occa- COMMUNICATION sionally wear down a colleague's or client's resistance, but they fail to produce the SEND: The Essential Guide To Email For Office and mutual trust that sustains successful relationships. In short, they just won't work in our Home sophisticated, post-selling world. In this groundbreaking book, authors Mark Goulston by David Shipley and Will Schwalbe and John Ullmen reveal a new model for authentic influence-the kind that creates a Whether you email just a little or never stop, here, at last, is an authoritative and strong initial connection and survives long after agreement has been reached. Based on delightful audiobook that shows how to write the perfect email anywhere. Send also listening, genuine engagement and commitment to win-win outcomes. points out the numerous (but not always obvious) times when email can be the worst Unabridged.©2013 option and might land you in hot water (or even jail!). ©2007 (Random House) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30205 (2 CDs 75 Min. each) COMMUNICATION RECONNECTING COMMUNICATION by Joseph Luciani SPEAK LIKE CHURCHILL, STAND LIKE LINCOLN End relationship struggles once and for all! Dr. Joseph Lucian’s successful Self- by James C. Humes Coaching books have equipped readers with the skills necessary to eliminate anxiety, Ever wish you could captivate your boardroom with the opening line of your presen- depression, and insecurity in order to thrive in their lives. Now he explains how to tation, like Winston Churchill in his most memorable speeches? Or want to command put self-coaching to work to make relationships better, even for listeners who have a attention by looming larger than life before your audience, much like Abraham Lin- reluctant partner. With clear, prescriptive advice and evaluations as well as stories of coln when, standing erect and wearing a top hat, he towered over seven feet? Now, Dr. Lucian’s work with couples, this audiobook comes complete with an enhanced you can master presentation skills, wow your audience, and shoot up the corporate CD featuring the quizzes and illustrations from the book, plus a special author inter- ladder by unlocking the secrets of history's greatest speakers. Author, historian, and view! ©2009 world-renowned speaker James C. Humes—who wrote speeches for five American Available On Demand on the TRL Audiobooks app. presidents—shows you how great leaders through the ages used simple yet incredibly effective tricks to speak, persuade, and win throngs of fans and followers. Inside, COMMUNICATION you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to RELATIONSHIPS 101 grab attention, how Lady Margaret Thatcher punctuated her most serious speeches by John C. Maxwell with the use of subtle props, how Ronald Reagan could win even the most hostile Great leaders understand that their team is only as strong as its weakest link. And crowd with carefully timed wit, and much, much more. Unabridged ©2002 healthy, nurtured relationships are key in making your team operate as a well-oiled Available On Demand on the TRL Audiobooks app. machine. In Relationships 101, John Maxwell offers time-tested principles for con- necting with people and building positive working relationships within an organiza- COMMUNICATION tion.(Unabridged) ©2004 Available On Demand on the TRL Audiobooks app. SPEAK TO WIN by Brian Tracy COMMUNICATION The ability to speak with confidence and deliver winning presentations can accelerate THE RELATIONSHIP FACTOR your career, earn people's great respect, and enable you to achieve your greatest - even by Dr. Alan Zimmerman most impossible-seeming goals. But what many people don't realize is that anyone can Relationships can be built … when you understand a few simple principles and prac- learn to be a great speaker, just as easily as they can learn to drive a car or ride a bike! tice some easy communication skills. And that’s what you'll learn in this album. As one of the world's premier speakers and personal success experts, Brian Tracy is the You'll learn what works and doesn't work when it comes to your relationships on and ideal instructor. In “Speak to Win”, Tracy reveals time-tested tricks of the trade that off the job. You'll get dozens of tips, tactics, skills, and strategies you can use with readers can use to present powerfully and speak persuasively, whether in an informal anyone in any circumstance – to build or re-build your relationship.©2004 (Zimmer- meeting or in front of a large audience. Brimming with unbeatable strategies for win- man Communi-Care Network) ning people over every time, Tracy lets readers in on his most powerful presentation Available on CD. Catalog number 30588(6 CDs 70 Min. each) secrets in this indispensable, life-changing guide. Unabridged. ©2008 Available On Demand on the TRL Audiobooks app. COMMUNICATION RELATIONSHIP STRATEGIES COMMUNICATION (Living The Platinum Rule) SPEAK UP WITH CONFIDENCE by Tony Alessandra by Jack Valenti Everyone knows the Golden Rule: “Do unto others as you would have done unto As a one-time speechwriter for President Johnson, and current president of the you.” But this habit can turn off those who have different needs, wants, and hopes Motion Picture Association of America, Jack Valenti has written and delivered than we do. Instead, the real key to lasting success is to apply the Platinum Rule: “Do speeches in all kinds of settings. Originally published in 1982, Speaking up with unto others as THEY would like done unto THEM!” Once mastered, you will be able Confidence is an indispensable resource for anyone who wants to write and deliver a to build bridges to people of any style in any business situation. ©1996 (Nightingale- speech that people will listen to and remember. ©2002 (HighBridge Audio) Conant) Available on CD. Catalog number 30474 (4 CDs 70 Min. each) Available on CD. Catalog number 30565 (6 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app.

64 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION SPEAK WITHOUT FEAR TALK LIKE TED: THE 9 PUBLIC-SPEAKING SECRETS by Ivy Naistadt by Carmine Gallo For many of us, public speaking is at best a chore marked by great anxiety and at Ideas are the true currency of the twenty-first century. So, in order to succeed you worst a potential career stopper. Ours is a time when the ability to communicate in need to be able to sell yourself and your ideas persuasively. The ability to sell your- front of individuals or groups in all types of business and other situations is becoming self and your ideas is the single greatest skill that will help you accomplish your paramount. Speak Without Fear offers a unique, practical process for combating the dreams. TED Talks have redefined the elements of a successful presentation and stage fright that plagues us every day in these situations. Unlike other books on pub- become the gold standard for public speaking. TED—which stands for technology, lic speaking, Speak Without Fear goes beyond the external techniques, such as how entertainment, and design—brings together the world’s leading innovators and think- to breathe properly and keep eye contact, to delve deeply into the reason for your per- ers. Their online presentations have been viewed more than a billion times. These are formance anxiety. Abridged ©2005 the presentations that set the world on fire, and the techniques that top TED speakers Available On Demand on the TRL Audiobooks app. use are the same ones that will make any presentation more dynamic, fire up any COMMUNICATION team, and give anyone the confidence to overcome their fear of public speaking. ©2014 Unabridged. (Macmillan Audio) SPEAKING WITH POWER AND PERSUASION Available on CD. Catalog number 30199 (6 CDs, 7.5 Hours) by Rebecca Shafir Available On Demand on the TRL Audiobooks app. We all love the convenience of a short, precise text message, but it comes at a cost. More and more people are ill equipped to pick up a phone or arrange an in-person COMMUNICATION meeting, and often even the idea of speaking causes actual anxiety. In Speaking with TALK YOUR WAY TO THE TOP Power and Persuasion, licensed speech and language pathologist Rebecca Shafir gives by Kevin Daley you the tools to engage in meaningful communication with easy to learn steps.Unlike Talk Your Way to The Top is about people - people like you who have to speak in most advice on improving your speaking that you might receive from a sales trainer or front of critical listeners as part of their business lives. Since you can’t avoid these debate coach, Speaking with Power and Persuasion comes from a professional with a situations if you want to advance your career, you may as well get good at them. solid scientific understanding of the workings of the voice. You learn what to do, how Learn how to communicate without fear and make the best impression! ©2004 often to practice, and exactly why the exercises improve the impression you make on (McGraw-Hill Audio) others. Adapted. ©2013 Available on CD. Catalog number 30104 (4 CDs 4 Hours) Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION TELL TO WIN CD13012 STICKING POINTS by Peter Guber by Haydn Shaw Today everyone--whether they know it or not--is in the emotional transportation Haydn Shaw, popular business speaker and generational expert, has identified 12 business. More and more, success is won by creating compelling stories that have the places where the 4 generations typically come apart in the workplace (and in life as power to move partners, shareholders, customers, and employees to action. Simply well). These sticking points revolve around differing attitudes toward managing put, if you can’t tell it, you can’t sell it. Historically, stories have always been igniters one’s own time, texting, social media, organizational structure, and of course, cloth- of action, moving people to do things. But only recently has it become clear that pur- ing preferences. If we don’t learn to work together and stick together around these 12 poseful stories--those created with a specific mission in mind--are absolutely essen- sticking points, then we’ll be wasting a lot of time fighting each other instead of tial in persuading others to support a vision, dream or cause. Peter Guber has long enjoying a friendly and productive team. Sticking Points is a must-read book that will relied on purposeful story telling to motivate, win over, shape, engage and sell. help you understand the generational differences you encounter while teaching how Indeed, what began as knack for telling stories as an entertainment industry executive we can learn to speak one another’s language and get better results together. has, through years of perspiration and inspiration, evolved into a set of principles that Unabridged ©2013 anyone can use to achieve their goals. In Tell to Win, Guber shows how to move Available on CD. Catalog number 30622 (7 CDs 9hours) beyond soulless Power Point slides, facts, and figures to create purposeful stories that COMMUNICATION can serve as powerful calls to action. Unabridged ©2011 STOP WALKING ON EGGSHELLS Available On Demand on the TRL Audiobooks app. by Paul T. Mason, M.S., Randi Kreger Do you feel manipulated, controlled, or lied to? Are you the focus of intense, violent, COMMUNICATION and irrational rages? Do you feel you are “walking on eggshells” to avoid the next THANKS FOR THE FEEDBACK confrontation? If the answer is “yes,” someone you care about may have borderline by Douglas Stone and Sheila Heen personality disorder. (BPD) This fully revised edition has been updated with the very Thanks for the Feedback explains why getting feedback is so crucial yet so challeng- latest BPD research and includes coping and communication skills you can use to ing, and offers a powerful framework to help us take on life’s blizzard of off-hand stabilize your relationship with the BPD sufferer in your life. (MP-3 CD) ©2011 comments, annual evaluations, and unsolicited advice with curiosity and grace.The (Tantor Audio) business world spends billions of dollars and millions of hours each year teaching Available on CD. Catalog number 30615 (1 CD 8 Hours) people how to give feedback more effectively. Stone and Heen argue that we’ve got it COMMUNICATION backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well.Coauthors of the international best- THE STORY THEATER METHOD seller Difficult Conversations, Stone and Heen have spent the last ten years working by Doug Stevenson with businesses, nonprofits, governments, and families to determine what helps us Great stories are more like a movie than a report. Like a good movie, they are crafted learn and what gets in our way. With humor and clarity, they blend the latest insights to stimulate an emotional as well as a logical response. They are engaging and effec- from neuroscience and psychology with practical, hard-headed advice. The book is tive because they activate the listener's imagination. You haven't really connected destined to become a classic in the world of leadership, organizational behavior, and with your audience until you've told a story.This two-part audio is a recording of education. ©2014 Unabridged. (Penguin Audio) Doug Stevenson's The Story Theater Method. It is a great overview of the philosophy Available on CD. Catalog number 30621 (8 CDs, 10 Hours) of the “Story Theater Method” as it relates to public speaking, The Nine Steps of Available On Demand on the TRL Audiobooks app. Story Structure, how to choose your stories, and more tips to make your speech mem- orable and powerful with stories. Doug's form of storytelling for business profession- COMMUNICATION als is a blend of the practical and the theatrical. As a result of utilizing the Story TRANSFORMATIONAL SPEAKING Theater Method, speakers, trainers, leaders, salespeople, entrepreneurs, fund-raisers, by Gail Larsen and business professionals at all levels give more interesting and memorable presen- Today's challenging times call for passionate visionaries who are authentic and artic- tations. Doug will develop your skills through the Four Types of Language, intuitive ulate communicators. Speaking coach and consultant Gail Larsen presents a proven intelligence, comedy, drama techniques and the Law of 50 Impressions.Unabridged. program that liberates the “speaker within” and transforms even the reluctant orator ©2008 into an agent of change. While most programs on public speaking focus on a polished Available On Demand on the TRL Audiobooks app. presentation and overcoming fear, Larsen's holistic blend of spirit and logic goes far beyond the standard format, making Transformational Speaking a must listen for COMMUNICATION even the most seasoned speechmakers.©2009 (Brilliance Audio) TALK IS (NOT) CHEAP! Available on CD. Catalog number 30480 (6 CDs 75 Min. each) by Jim McCann In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership— COMMUNICATION the process he developed to engage others and create forward momentum in the THE TRUSTED ADVISOR workplace—can be used to inspire, innovate, and win. Using a blend of how-to and by David H. Maister, Charles H. Green, Robert M. Galford insightful personal stories, this audiobook argues that the gift of gab may just be the In today's fast-paced networked economy, professionals must work harder than ever most critical (and undervalued) skill set in today’s workplace. Lessons include how to maintain and improve their business skills and knowledge. But technical mastery to overcome hesitation when diving into conversation with strangers and knowing of your discipline is not enough, assert world-renowned professional advisors David when to just “shut up and listen!” McCann’s practical advice comes from twenty H. Maister, Charles H. Green, and Robert M. Galford. The key to professional suc- years of experience as the voice of small business, and from meeting and exchanging cess, they argue, is the ability to earn the trust and confidence of clients. The creation ideas with other influential business leaders around the world. Whether you’re inter- of trust is what earns the right to influence clients; trust is also at the root of client sat- acting with customers, pitching new business to a client, or seeking to be heard isfaction and loyalty. The workings of trust are even more critical in the new econ- within your own company, Talk Is (Not!) Cheap will strategically transform the way omy than in the old. ©2009 (Tantor) you communicate and listen. ©2014 Unabridged. (Brilliance Audio) Available on CD. Catalog number 30598(5 CDs 75 Min. each) Available on CD. Catalog number 30309(5 CDs, 5.5 Hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 65 COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION UNDERSTANDING OTHER PEOPLE: The Secrets to WINNING WITH PEOPLE Human Behavior by John C. Maxwell by Beverly D. Flaxington Ask the successful CEO's of major corporations, entrepreneurs, top salespeople, and This book should not be missed by anyone who wants to improve the quality of their pastors what characteristic is most needed for success in leadership positions, and relationships! Leveraging decades of experience working with people in many differ- they'll tell you-it's the ability to work with people. Some people are born with great ent areas and experiences, Beverly Flaxington has found a way to explain to all of us relationship skills, but those who are not can learn to improve them. In Winning with what we simply don't learn naturally — how to understand and communicate with People, Maxwell has translated decades of experience into 25 People Principles that others more effectively. Readers will gain the insights they need to identify relation- anyone can learn. ©2004 (Thomas Nelson Publisher) ship missteps, and then apply easy-to-learn techniques to bring relationships to a Available on CD. Catalog number 30560 (3CDs 60 Min. each) more meaningful level in both personal and business settings. ©2012 (Beverly Flax- COMMUNICATION ington) (3 hours) Available on CD. Catalog number 30619 (3 CDs, 3 hours) WORD MASTER Available On Demand on the TRL Audiobooks app. by Denis Waitley Your words are the building blocks for the life of your dreams. Every time you COMMUNICATION express yourself clearly and convincingly you rise above the competition. Success US: TRANSFORMING OURSELVES expert Denis Waitley understands that a large and useful vocabulary is a powerful by Lisa Oz measure of personal effectiveness and an essential tool for getting ahead. Now he Being social creatures, we yearn for connection but often fall into bad habits that helps you use that knowledge to improve your vocabulary to improve your life with interfere with our ability to have rewarding relationships. We begin to see ourselves WordMaster. ©2006 (Hachette Audio) as alone, isolated, or at odds with the rest of the universe. How can we learn to live in Available on CD. Catalog number 30143 (9 CDs 70 Min. each) relationships in a more enlightened way? In US: Lisa Oz, takes readers on a transfor- mational journey as she explores the three relationships that matter most: with the COMMUNICATION self, with others, and with the Divine. Unabridged. ©2010 (Simon & Schuster) WORDS MATTER Available on CD. Catalog number 30612 (6 CDs 65 Min. each) by Pamela Jett COMMUNICATION It is no secret - communication is your most important skill. And yet, it can be diffi- VITAL FRIENDS cult to know what to say in some situations. In this powerful audio CD program, by Tom Rath Pamela Jett, CSP, shares 7 secrets of remarkable communication for remarkable Vital Friends will help you better understand the eight vital friendship roles your results so that you can more confidently know what to say. Discover why communi- friends play in your life and at work, and will help you develop these relationships cation from your core is the foundation of your communication success. Never again into vital friendships that measurably improve your life. ©2006 (Simon & Schuster) lie awake wondering what to say when you need to have a difficult conversation. Available on CD. Catalog number 30573 (2 CDs 75 Min. each) Learn specific tools for giving negative feedback without triggering defensiveness. Master the art of “future-focused” communication to help you achieve positive COMMUNICATION results. Find secrets of “accountable communication” so you are seen as a positive VOCAL POWER professional (you will learn specific words to use and words to lose). Join Pamela Jett by Roger Love and learn the secret that Words Matter - and you too can begin to use remarkable You can now develop your vocal power, presence, and influence on others and all communication for remarkable results. Unabridged. ©2010 within the comfort and privacy of your own home. ©2005 (Nightingale-Conant) Available On Demand on the TRL Audiobooks app. CD-Rom Workbook available on request. Available on CD. Catalog number 30491 (7 CDs 6.5 Hours) COMMUNICATION COMMUNICATION WORDS THAT WORK: It’s Not What You Say, It’s What WHO’S GOT YOUR BACK People Hear by Keith Ferrazzi by Dr. Frank Luntz Disregard the myth of the lone professional “superman” and the rest of our culture’s In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of go-it alone mentality. The real path to success in your work and in your life is words and phrases affects what we buy, who we vote for, and even what we believe through creating an inner circle of “lifeline relationships” – deep, close relationships in. With chapters like “The Ten Rules of Successful Communication” and “The 21 with a few key trusted individuals who will offer the encouragement, feedback, and Words and Phrases for the 21st Century” he examines how choosing the right words generous mutual support every one of us needs to reach our full potential. Whether is essential. ©2006 (Harper- Audio) your dream is to lead a company, be a top producer in your field, overcome the self- Available on CD. Catalog number 30494 (5 CDs 70 Min. each) destructive habits that hold you back, lose weight or make a difference in the larger world, Who’s Got Your Back will give you the roadmap you’ve been looking for to COMMUNICATION achieve the success you deserve. Unabridged ©2009 (Random House) WORKING WITH YOU IS KILLING ME Available on CD. Catalog number 30599 (9 CDs 75 Min. each) by Katherine Crowley & Kathi Elster Available On Demand on the TRL Audiobooks app. If you find yourself getting fed up and frustrated with a colleague whose incompe- tence is driving you crazy, a boss who gets angry when you're not a mind reader, or COMMUNICATION an employee who habitually challenges your authority, chances are you're caught in THE WHUFFIE FACTOR an emotional trap in the workplace. Quit complaining and do something! Freeing by Tara Hunt yourself is easier than you think-and you don't have to quit or fire anyone to do it. Everyone wants to be hands-on, grassroots, and interactive. But what does this mean? The solution is simple: Take control of your own response. In this pragmatic and And more to the point, how do you do it? While The Whuffie Factor traverses the land- insightful guide, psychotherapist Katherine Crowley and nationally recognized busi- scape of Web 2.0 and shows how to become a player, it is not just another book about ness consultant Kathi Elster combine their expertise and twenty years of research to online marketing. People see the huge business potential of the online world and the teach you how to unhook from upsetting situations and eliminate your workplace first impulse is: let's throw a bunch of money at it. To which Tara Hunt says: “Stop! woes step by illuminating step. ©2006 (Time Warner Audiobooks) Money isn't the capital of choice in online communities; it is whuffie---social capital--- Available on CD. Catalog number 30496 (3 CDs 70 Min. each) and how to raise it is the heart of this book.” Unabridged. ©2009 (Tantor) Available on CD. Catalog number 30096 (7 CDs 75 Min. each) COMMUNICATION Available On Demand on the TRL Audiobooks app. WRITE TO THE POINT COMMUNICATION by Dianna Booher WHY BUSINESS PEOPLE SPEAK LIKE IDIOTS What does your writing say about your personal brand? Clueless or competent? by Brian Fugere, Chelsea Hardaway and Jon Warshausky Your words on the page showcase your thinking process. Dianna Booher, bestselling This is a funny, entertaining, audiobook about a serious, important, undervalued author of forty-five books published in twenty-three countries, and sixteen lan- issue: communication. The way business people talk to each other is often inauthen- guages, shares secrets to writing quality documents quickly—articles, speeches, tic, deceptive, opaque, and trivial. This book will help you decode what “they” are books, brochures, blogs, ezines, reports, proposals, emails. • Get a handle on the talking about. If you're “them”, it will help you find a better, more effective way to entire writing project • Organize your thoughts or information with “idea wheels” • get your message across. ©2005 (Tantor) Trim the fat to pack power in your prose • Turn blah-blah-blah writing into block- Available on CD. Catalog number 30484 (4 CDs 75 Min. each) buster sales copy or business documents. Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. COMMUNICATION COMMUNICATION WHY MEN DON’T HAVE A CLUE AND WOMEN ALWAYS YES! NEED MORE SHOES by Noah J. Goldstein, Steve J. Martin, and Robert Cialdini by Barbara and Allan Pease Persuasion is not only an art, it is also a science, and researchers who study it have Do you know the top seven things men do that drive women nuts? Or the real reason uncovered a series of hidden rules for moving people in your direction. Based on women cry more than men do? What are men really looking for in a woman—both at more than sixty years of research into the psychology of persuasion, Yes! reveals first sight and for the long-term? These are only the starting points for Barbara and fifty simple but remarkably effective strategies that will make you much more per- Allan Pease as they discuss the very real—and often very funny—differences suasive at work and in your personal life, too. ©2008 (Simon & Schuster) between the sexes. ©2002 (Random House) Available on CD. Catalog number 30489 (5 CDs 65 Min. each) Available on CD. Catalog number 30600(3 CDs 3 Hours) Available On Demand on the TRL Audiobooks app.

66 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library COMMUNICATION NEGOTIATING COMMUNICATION NEGOTIATING YOU WERE ALWAYS MOM’S FAVORITE! HOW TO BECOME A BETTER NEGOTIATOR by Deborah Tannen by Richard A. Luechke & James G. Patterson Dr. Deborah Tannen, New York Times bestselling author of the blockbuster hits You Everything you do in life involves some sort of negotiation. You negotiate with your Just Don’t Understand and You’re Wearing THAT? delivers the last word on sis- boss over your salary... with your coworkers over where to hold a meeting... and even ters.Communications expert Dr. Deborah Tannen turns her witty and wise eye to sis- with your family about where to take a vacation. When you buy a car, sell an idea, or ters as she shares insights, anecdotes, and practical solutions to help us understand solve any problems that involve others, your ability to negotiate is the key factor to the special gifts and strains of sister relationships. ©2009 Unabridged (High Bridge) getting what you want, and what you deserve. ©2008 (Brilliance Audio) Available on CD. Catalog number 30614 (7 CDs 75 Min. each) Available on CD. Catalog number 30725 (3 CDs 55 Min. each) COMMUNICATION YOU’VE GOT TO BE BELIEVED TO BE HEARD NEGOTIATING by Bert Decker HOW TO WIN ANY ARGUMENT Effective communication is essential in business and in everyday life. The most pow- by Robert Mayer erful communicators reach not just our minds, but our hearts: They win our trust. You The art of argument. It's mysterious and powerful. It's the art of having things go your can learn to impress and persuade people by following Bert Decker’s program in way. But also it's the art of getting out of your own way. It's having The Moves. But You’ve Got to Be Believed to Be Heard. Decker trains over 10,000 professionals it's also about having The Touch. Arguing. There's the rough and tumble of the norm, each year in the art of communicating. In this audiobook, he distills his expertise into the amateur's game. Then there's the pro's game always knowing what to say, how to a fresh new approach to speaking, with examples and how-to exercises that anyone say it, and when to say it. ©2008 (Listen & Live) can follow. You’ll discover how to win the emotional trust of others—the true basis Available on CD. Catalog number 30722 (3 CDs 75 Min. each) of communicating in any situation. ©2008 (MacMillan Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 30608 (4 CDs 75 Min. each) NEGOTIATING CD30700 HOW TO WIN ANY NEGOTIATION NEGOTIATING by Robert Mayer Today’s super negotiator has to be a versatile problem solver, seeking hard-bargain NEGOTIATING results with a soft touch. With punch and panache, Bob Mayer shows you how to CD30700 ASK FOR IT: HOW WOMEN CAN USE THE POWER OF make the grade, revealing powerful negotiating tools drawn from a unique blend of NEGOTIATION TO GET WHAT THEY REALLY WANT sources, including: • Recent advances in psychology, linguistics, trial advocacy, by Linda Babcock sales, and management communications—the cutting edge of the art of performance. Whether it’s a raise, that overdue promotion, an exciting new assignment, or even • Tips, tricks, and techniques from 200 of the world’s masters—the legendary street extra help around the house, this four-phase program, backed by years of research and bazaar merchants of Bombay, Istanbul, Cairo, and Shanghai. • Mayer’s own and practical success, will show you how to recognize how much more you really “been there, done that” years as a lawyer representing thousands of clients (from for- deserve, maximize your bargaining power, develop the best strategy for your situa- eign government agencies and mega-corporations to some of the world’s best-known tion, and manage the reactions and emotions that may arise—on both sides. Guided actors, authors, and athletes), negotiating deals on everything from amphitheaters to step-by-step, you’ll learn how to draw on your special strengths to reach agreements Zero aircraft. You’ll learn what works—and what doesn’t—when you’re up against a that benefit everyone involved. This collaborative, problem-solving approach will stone wall…or your ideas are being rejected…or you’re confronted with hostility and propel you to new places both professionally and personally—and open doors you anger. Included is the highly acclaimed Deal Maker’s Playbook, a collection of step- thought were closed. Unabridged ©2009 by-step “how-to’s” and “what-to’s” for 38 common negotiating situations, such as, Available On Demand on the TRL Audiobooks app. buying a car, leasing an apartment, dealing with the IRS, interviewing for a job, buy- NEGOTIATING ing a franchise, and getting out of debt. It’s all here—the fancy footwork and magic moves for outgunning, outmaneuvering, and out-negotiating the other person. And GET ANYONE TO DO ANYTHING the techniques for developing life skills that will dramatically enhance your chances And Never Feel Powerless Again of professional success and personal satisfaction. Abridged ©2006 by David J. Lieberman, Ph.D. Available On Demand on the TRL Audiobooks app. Learn psychological secrets to predict, control, and influence every situation. ©2000 (Simon & Schuster) COMMUNICATION Available on CD. Catalog number 30473 (2 CDs 45 Min. each) CD30700 NEGOTIATION Available On Demand on the TRL Audiobooks app. by Brian Tracy NEGOTIATING Negotiation is an essential element of almost all of our interactions - personally and GETTING MORE professionally. It's part of how we establish relationships, work together, and arrive at by Stuart Diamon solutions for our clients, our organizations, and ourselves. Simply put, those who Negotiation is part of every human encounter, and most of us do it badly. Whether don't negotiate well risk falling victim to those who do. Throughout his career, suc- dealing with family, a business or diplomacy, people often fail to meet their goals in cess expert Brian Tracy has negotiated millions of dollars worth of contracts. Now, every country and context. They focus on power and “win-win” instead of relation- with this concise guide, you too can become a master negotiator and learn how to: ships and perceptions. They think others should be rational when they should be utilize the six key negotiating styles; harness the power of emotion in hammering out dealing with emotions. They get distracted from their goals. ©2010 (Random House) agreements; use time to your advantage; prepare like a pro and enter any negotiation Available On Demand on the TRL Audiobooks app. from a position of strength; gain clarity on areas of agreement and disagreement; NEGOTIATING develop win-win outcomes; use the power of reciprocity; and know when and how to GETTING PAST NO walk away; apply the Law of Four plus much more. Smart negotiation can save you time and money, make you more effective, and contribute substantially to your by William Ury career. Jam-packed with Brian Tracy's trademark wisdom, this practical and portable Everyone knows that it is the give-and-take of negotiation that enables decisions to be book puts the power of negotiation right in your hands. Unabridged. ©2013 made, problems to be solved, needs to be satisfied - in our professional as well as our Available On Demand on the TRL Audiobooks app. personal lives. But where does that leave you when you confront someone who has no intention of negotiating fairly or in good faith? How can you find common ground NEGOTIATING when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, NEGOTIATION BOOT CAMP can you get to “yes” when someone else says “no”? ©1991(Random House) by Ed Brodow Available on CD. Catalog number 30727 (2 CDs 2 Hours) Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most readers never knew were negotiable, such as department store NEGOTIATING purchases, medical costs, loan rates, phone bills, and credit card fees. He reveals how to GETTING TO YES develop the skills and the confidence each of us need to negotiate successfully, and by Rodger Fisher, William Ury, and Bruce Patton achieve our goals at work and in our personal lives. ©2006 (Random House) Getting To Yes is a straightforward, universally applicable method for negotiating Available on CD. Catalog number 30720 (3 CDs 60 Min. each) personal and professional disputes without getting taken- and without getting angry! Available On Demand on the TRL Audiobooks app. ©1991 (Simon & Schuster) Available on CD. Catalog number 30717(6 CDs 60 Min. each) NEGOTIATING Available On Demand on the TRL Audiobooks app. NEGOTIATION GENIUS NEGOTIATING by Deepak Malhotra and Max H. Bazerman GETTING TOGETHER From two leaders in executive education at Harvard Business School, here are the by Rodger Fisher & Scott Brown mental habits and proven strategies you need to achieve outstanding results in any Expanding on the principles, insights and wisdom that made GETTING TO YES a negotiation. Whether you've “seen it all” or are just starting out, Negotiation Genius worldwide bestseller, Roger Fisher and Scott Brown offer a straightforward approach will dramatically improve your negotiating skills and confidence. Drawing on to creating relationships that can deal with difficulties as they arise. GETTING decades of behavioral research plus the experience of thousands of business clients, TOGETHER takes you step-by-step through initiating, negotiating, and sustaining the authors take the mystery out of preparing for and executing negotiations - enduring relationships — in business, in government, between friends and in the whether they involve multimillion-dollar deals or improving your next salary offer. family. Unabridged. ©2006 (Brilliance Audio) Unabridged. ©2007 (Tantor) Available on CD. Catalog number 30729(6 CDs 6 Hours, 30 Min.) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 67 NEGOTIATING CREATIVITY NEGOTIATING CREATIVITY THE NEGOTIATOR IN YOU CORPORATE CREATIVITY by Joshua N. Weiss by Alan G. Robinson Negotiating is a skill people need to use every day. In this audio and PDF workbook Turn creativity from a hit-or-miss proposition into something you can count on with companion, learn the negotiation skills required to navigate difficult work, home, and this highly praised program. Its co-authors, Alan G. Robinson and Sam Stern, are top personal terrain. By the end of this audio program, you'll learn how to negotiate more thinkers in the field of corporate creativity and together they have advised dozens of strategically and successfully. Harvard professor, Joshua Weiss, takes us from work, major organizations in the United States and abroad. In this convenient audio format, to home, and in all facets of our life to help us understand when and where these they’ll show you how innovation and improvement can actually happen in your cor- negotiations arise and how to address each one with confidence and calm. Did you poration. Abridged.©1998 ever think it possible to negotiate with your boss? Do salary discussions make your Available On Demand on the TRL Audiobooks app. stomach turn? Escape second guessing and selling yourself short by finding the Negotiator in You. Unabridged.©2012 CREATIVITY Available On Demand on the TRL Audiobooks app. CREATIVITY, INC. by Ed Catmull NEGOTIATING Creativity, Inc. is an audiobook for managers who want to lead employees to new THE ONLY NEGOTIATING GUIDE YOU’LL EVER NEED heights, and the first-ever trip into the nerve center of Pixar Animation. It is, at heart, by Peter B. Stark and Jane Flaherty an audiobook about how to build a creative culture-but it is also, as Pixar co-founder These 101 Winning Tactics make powerful negotiating skills easy and accessible, and president Ed Catmull writes, “an expression of the idea that I believe make the giving you tools and knowledge you can put to use right away. Each tactic is on a sin- best in us possible.” ©2014 Unabridged. (Random House Audio) gle page, with a clever and memorable name, a true-to-life example of how to use it, Available On Demand on the TRL Audiobooks app. and suggested counter tactics in case someone tries it on you. All 101 tactics are so accessible and empowering that you will find yourself using them immediately--and CREATIVITY maybe not just at work. ©2003 (Random House) CD36163 CREATIVE MIND SYSTEM 2.0 Available on CD. Catalog number 30708 (3 CDs 60 Min. each) by Jeffrey Thompson Available On Demand on the TRL Audiobooks app. Discover Your Inner Source of Creative Inspiration Breakthrough thinkers, advanced meditators, great artists, and other highly creative people seem to have brains which NEGOTIATING work in an extraordinary way, and in fact they do. Researchers agree that a common THE PSYCHOLOGY OF NEGOTIATING pattern of brainwave activity called the CREATIVE MIND PATTERN holds the key by Neil Rackham, Ph.D. to their creative genius.The Creative Mind System 2.0 uses breakthrough audio pro- Understanding your opponent can put you in the superior negotiating position. cesses which stimulate the CREATIVE MIND PATTERN in your own brainwaves ©1998 (Listen & Learn) and activates the natural flow of non-linear, spontaneous, creativity. These powerful Available on CD. Catalog number 30756 (1 CD 45 Min.) recording processes have been developed by Dr. Jeffrey Thompson during 20 years Available On Demand on the TRL Audiobooks app. of clinical research with thousands of patients, including artists, scientists, senior executives at Fortune 500 companies, and creative people in all walks of life. Dr. NEGOTIATING Thompson’s recordings work by blending inaudible pulses of sound that mirror the SUCCESSFUL NEGOTIATING CREATIVE MIND PATTERN into a beautiful musical soundtrack. As you listen, with Jack Anderson, Henry Calero & Dr. Edward Caprielian your own brainwaves begin to reflect this same powerful pattern, drawing you easily The five types of negotiations. Understanding the rituals. The role of creativity. Tech- into new dimensions of personal insight, creativity, and artistic vision. Creative Mind niques for winning. ©1982 (Listen & Learn) System 2.0 is an ideal soundtrack for reflective, meditative times. This powerful Available on CD. Catalog number 30752 (1 CD 45 Min.) soundtrack will help you cross the bridge to the source of your own inner genius and Available On Demand on the TRL Audiobooks app. great inspiration. After regular use your brain will be “trained” to more easily access your deepest creative capacities wherever and whenever you need them. Unabridged NEGOTIATING ©2004 YOU CAN GET ANYTHING YOU WANT Available On Demand on the TRL Audiobooks app. The Secrets Of Power Negotiating by Roger Dawson CREATIVITY Now you can get what you want, and on terms that are fair to everyone. Good negoti- DISCIPLINED DREAMING ating is never stealing, gouging or taking advantage. And it’s never feeling intimi- by Josh Linkner dated, ridiculed or abused. Good negotiating is always win-win. ©1986 Disciplined Dreaming shows you how to create profitable new ideas, empower all (Nightingale-Conant Corp.) your employees to be creative, and sustain your competitive advantage over the long Workbook available upon request. term. Linkner distills his years of experience in business and jazz — as well as hun- Available on CD. Catalog number 30704 (6 CDs 4 Hours, 30 min) dreds of interviews with CEOs, entrepreneurs, and artists — into a 5-step process that will make creativity easy for you and your organization.Disciplined Dreaming shows NEGOTIATING even the stuffiest corporate bureaucracies how to cultivate creativity in order to YOU CAN NEGOTIATE ANYTHING become more competitive in today's shifting marketplace.©2011 Unabridged. (Ran- by Herb Cohen dom House) Over 9 months on the New York Times best-seller list! A fact packed, no nonsense Available on CD. Catalog number 31007 (6 CDs 70 Min each) guide from the “world’s best negotiator” tells you how to get what you want. ©1990 (Audio Renaissance) CREATIVITY Available on CD. Catalog number 30711 (3 CDs 40 Min. each) GROUP GENIUS by Keith Sawyer Creativity has long been thought to be an individual gift, best pursued alone; schools, CREATIVITY organizations, and whole industries are built on this idea. But what if the most com- mon beliefs about how creativity works are wrong? Group Genius tears down some CREATIVITY of the most popular myths about creativity, revealing that creativity is always collab- ADAPT: WHY SUCCESS ALWAYS STARTS WITH FAILURE orative-even when you’re alone. Sharing the results of his own acclaimed research on by Tim Harford jazz groups, theater ensembles, and conversation analysis, Keith Sawyer shows us Tim Harford, the Undercover Economist, shows us a new and inspiring approach to how to be more creative in collaborative group settings, how to change organiza- solving the most pressing problems in our lives. When faced with complex situations, tional dynamics for the better, and how to tap into our own reserves of creativity. we have all become accustomed to looking to our leaders to set out a plan of action Unabridged. ©2008 and blaze a path to success. Harford argues that today’s challenges simply cannot be Available On Demand on the TRL Audiobooks app. tackled with ready-made solutions and expert opinion; the world has become far too unpredictable and profoundly complex. Instead, we must adapt. Taking us from cor- CREATIVITY porate boardrooms to the deserts of Iraq, Adapt clearly explains the necessary ingre- CD36163 IDEA AGENT dients for turning failure into success. ©2011 (HighBridge) by Lina M. Echeverria Available on CD. Catalog number 31120 (8 CDs 75 Min. each) There is perhaps no leadership challenge more daunting than managing creativity- Available On Demand on the TRL Audiobooks app. and more urgent than delivering breakthrough innovation. How do you harness some of the most passionate, intelligent people in your organization without stifling them? CREATIVITY How do you simultaneously unleash their energy and channel it into something tangi- THE ART OF POSSIBILITY ble? Lina Echeverria offers seven proven principles through which new ideas come by Rosamund Stone Zander and Benjamin Zander to fruition, from unleashing passion and drive, and embracing productive conflict, to Presenting twelve breakthrough practices for bringing creativity into all human emphasizing excellence and structure while living values that liberate creativity. As endeavors, The Art of Possibility is the dynamic product of an extraordinary partner- team catalyst, the leader delivers results while nurturing intuition and growing talent. ship. The Art of Possibility combines Benjamin Zander's experience as conductor of Drawing on the author's considerable experience assembling and nurturing cutting- the Boston Philharmonic and his talent as a teacher and communicator with psycho- edge teams at Corning Inc., “Idea Agent” shows readers how to juxtapose creative therapist Rosamund Stone Zander's genius for designing innovative paradigms for freedom with management rigor and lead dedicated professionals as they generate personal and professional fulfillment. ©2010 Unabridged (MacMillan Audio) and execute one great innovation after another. Unabridged ©2012 Available on CD. Catalog number 31005 (7 CDs 6.5 Hours) Available On Demand on the TRL Audiobooks app.

68 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library CREATIVITY CREATIVITY CREATIVITY CREATIVITY IGNORE EVERYBODY CD31120 LEAPFROGGING by Hugh MacLeod by Soren Kaplan When Hugh MacLeod was a struggling young copywriter, living in a YMCA, he Today's business environment demands leapfroggers—those who create rapid, dis- started to doodle on the backs of business cards while sitting at a bar. Those cartoons ruptive innovation, not small improvements. A leading innovation pioneer shows that eventually led to a popular blog – gapingvoid.com – and a reputation for pithy insight businesses often ignore the very thing that could lead them to game-changing prod- and humor, in both words and pictures. Unabridged. ©2009 (Tantor) ) ucts—the power of surprise. What makes one leader or company thrive while others Available on CD. Catalog number 31121 (2 CDs 60 Min. each) languish in mediocrity? Kaplan gives business leaders the tools to do exactly what Available On Demand on the TRL Audiobooks app. they’re taught to avoid: embrace uncertainty and invite surprises. Leapfrogging con- nects new research, unconventional strategies, and practical tools for navigating the seemingly “messy” process of achieving business breakthroughs. Listen in and leap- CREATIVITY frog your way to success today! Unabridged. ©2012 CD31120 IMAGINEERING Available On Demand on the TRL Audiobooks app. by Michael LeBoeuf Unleash your imagination! Everyone is born with creative potential -- and this pro- CREATIVITY gram will show you how to unlock the incredible powers you already possess. CD36163 OUT OF OUR MINDS Clear away traps that inhibit innovation! Myths about creativity and about our own by Ken Robinson, Ph.D. limitations abound -- Dr. Michael LeBoeuf will show you practical steps to clear “It is often said that education and training are the keys to the future. They are, but a away “idea traps” and promote innovative thinking in all of us. Make your dreams key can be turned in two directions. Turn it one way andyou lock resources away, reality! Learn how successful innovators and inventors -- Bell, Edison, Einstein, and even from those they belong to. Turn it the otherway and you release resources and others -- systematically produced creative, worthwhile ideas, and learn how you can give people back to themselves. To realizeour true creative potential—in our organi- gather support from your friends, relatives and colleagues. Abridged ©1982 zations, in our schools and in our communities—we need to think differently about Available On Demand on the TRL Audiobooks app. ourselves and to act differently towards each other. We must learn to be creative.” Unabridged ©2011 Available On Demand on the TRL Audiobooks app. CREATIVITY THE INNOVATORS CREATIVITY by Walter Isaacson THE POWER OF INTENTION Following his blockbuster biography of Steve Jobs, Walter Isaacson’s New York by Wayne Dyer Times bestselling and critically acclaimed The Innovators is a “riveting, propulsive, Intention is generally viewed as a pit-bull kind of determination propelling one to and at times deeply moving” (The Atlantic) story of the people who created the com- succeed at all costs by never giving up on an inner picture. In this view, an attitude puter and the Internet. What were the talents that allowed certain inventors and entre- that combines hard work with an indefatigable drive toward excellence is the way to preneurs to turn their visionary ideas into disruptive realities? What led to their succeed. ©2004 (Hay House) creative leaps? Why did some succeed and others fail? The Innovators is a masterly Available on CD. Catalog number 31141 (4 CDs 65 Min. each) saga of collaborative genius destined to be the standard history of the digital revolu- tion—and an indispensable guide to how innovation really happens.For an era that CREATIVITY seeks to foster innovation, creativity, and teamwork, The Innovators is “a sweeping QUICK AND NIMBLE and surprisingly tenderhearted history of the digital age” ©2015 Unabridged. by Adam Bryant (Simon & Schuster) In Quick and Nimble, Adam Bryant draws on interviews with more than two hundred Available On Demand on the TRL Audiobooks app. CEOs to offer business leaders the wisdom and guidance to move an organization faster, to be quick and nimble, and to rekindle the whatever-it-takes collective spark CREATIVITY of a start-up, all with the goal of innovating and thriving in a relentlessly challenging global economy. By analyzing the lessons that these leaders have shared in his regu- CD36163 INNOVATION IS EVERBODY’S BUSINESS lar “Corner Office” feature in The New York Times, Bryant has identified the biggest by Robert B. Tucker drivers of corporate culture, bringing them to life with real-world examples that Innovation isn't something you do after you get your work done. It's how you do your reflect this hard-earned wisdom. As the world shifts to more of a knowledge econ- work. Organizations all over the world are shedding jobs in record numbers. Yet omy, the winners will be companies that can attract and retain the best and brightest today they are desperately in need of people with the abilities and skills to think employees by creating an environment where they can grow, contribute, and feel ahead of the curve, delight customers, motivate colleagues, slash costs, and achieve rewarded. ©2014 Unabridged. (MacMillan Audio) unconventional results. In this practical road map to becoming irreplaceable, global Available on CD. Catalog number 31009 (6 CDs, 7.5 Hours) innovation guru and bestselling author Robert B. Tucker reveals why honing your I- Available On Demand on the TRL Audiobooks app. Skills (Innovation Skills) may be the smartest career move you'll make. Building tools for work-life balance and creating your own job satisfaction. If you're ready to CREATIVITY stop talking about innovation and start adding value today-in your job, department, or REVERSE INNOVATION organization-you're ready to benefit from the powerful message of Innovation Is by Vijay Govindarajan and Chris Trimble Everybody's Business. Unabridged ©2010 Reverse Innovation shows leaders and senior managers how to make innovation in Available On Demand on the TRL Audiobooks app. emerging markets happen, and how such innovations can unlock opportunities throughout the world. Whether you are a CEO, financier, strategist, marketer, scien- CREATIVITY tist, engineer, national policy maker, or even a student forming your career aspira- CD31120 INNOVATION YOU tions, reverse innovation is a phenomenon you need to understand.©2012 by Jeff Degraff Unabridged. (Brilliance Audio) Available on CD. Catalog number 31011 (7 CDs, 7.5 Hours) In today’s frenetic, uncertain world, the “same old, same old” routines are perfect ways to go nowhere fast. What has worked for you before—professionally or person- CREATIVITY ally—no longer gets results. Whether you’ve been downsized, reached the end of a long relationship, or found yourself questioning where you are in life, it’s clear you THINK LIKE A FREAK need to change. To innovate. Make it new. Make yourself new.Innovation You by Steven D. Levitt and Stephen J. Dubner reveals DeGraff’s unique four-step program to bolster your ingenuity and remake Now, with Think Like a Freak, Steven D. Levitt and Stephen J. Dubner have written your life. From forging ahead in a new career to losing weight to finally pursuing that their most revolutionary book yet. With their trademark blend of captivating story- long-held dream, DeGraff’s strategies are effective and easy to follow. Unabridged telling and unconventional analysis, they take us inside their thought process and ©2011 teach us all to think a bit more productively, more creatively, more rationally—to Available On Demand on the TRL Audiobooks app. think, that is, like a Freak. ©2015 Unabridged. (Harper Audio) Available on CD. Catalog number 31014 (5 CDs,6 Hours)

CREATIVITY CREATIVITY CD31120 INSIDE THE BOX THINKING IN NEW BOXES by Drew Boyd by Luc De Brabandere and Alan Iny The traditional attitude toward creativity in the American business world is to “think When BIC, manufacturer of disposable ballpoint pens, wanted to grow, it looked for outside the box”—to brainstorm without restraint in hopes of coming up with a an idea beyond introducing new sizes and ink colors. Someone suggested lighters. breakthrough idea, often in moments of crisis. Sometimes it works, but it’s a prob- LIGHTERS? With an idea that seemed crazy at first, that bright executive, instead of lem-specific solution that does nothing to engender creative thinking more generally. seeing BIC as a pen company—a business in the PEN “box out that there was growth Inside the Box demonstrates Systematic Inventive Thinking (SIT), which systemizes to be found in the DISPOSABLE “box.” And he was right. Now there are disposable creativity as part of the corporate culture. This counterintuitive and powerfully effec- BIC lighters, razors, even phones. The company opened its door to a host of opportu- tive approach to creativity requires thinking inside the box, working in one’s familiar nities. IT INVENTED A NEW BOX. Your business can, too. And simply thinking world to create new ideas independent of specific problems. With “inside the box” “out of the box” is not the answer. True ingenuity needs structure, hard analysis, and thinking, companies of any size can become sufficiently creative to solve problems bold brainstorming. It needs to start THINKING IN NEW BOXES. ©2013 even before they develop and to innovate on an ongoing basis. It’s a system that Unabridged. (Random House) works! Unabridged ©2014 Available on CD. Catalog number 31010 (9 CDs, 11 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 69 CREATIVITY DECISION MAKING CREATIVITY DECISION MAKING THINKING OUTSIDE THE LINES BLINK by Gail Cohen by Malcolm Gladwell Led by nationally known thinking guru Gail Cohen, this incredible resource offers Blink changes the way you understand every decision you make. Never again will you the mental tools, thinking techniques and brain-tickling tips you need to turn you think about thinking the same way. ©2005 (TimeWarner Audiobooks) (Also Available on CD. Catalog number 31905 (7 CDs 70 Min. each) your perspective sideways and find new approaches to problem-solving, decision Available On Demand on the TRL Audiobooks app. making and much more! ©1998 (National Press Publications) Workbook available upon request. DECISION MAKING Available on CD. Catalog number 31154 (4 CDs 4 Hours) DISCOVER YOUR INNER WISDOM by Char Margolis and Victoria St. George CREATIVITY The world-renowned psychic intuitive shares her special gifts by teaching you how to THE TOOLS tap into your intuitive powers to make the wisest choices in life and obtain more by Phil Stutz and Barry Michels money, love, and success. Char also provides helpful instruction on how to prevent The Tools offers a solution to the biggest complaint patients have about therapy: the potential problems, protect yourself from bad energy, cope with setbacks, and get interminable wait for change to begin. The traditional therapeutic model sets its attuned to the universal plan. With Char's guidance, you will be empowered to begin sights on the past, but Phil Stutz and Barry Michels employ an arsenal of tech- your own personal journey of discovering -- and listening to -- your inner wisdom. niques—“the tools”—that allow patients to use their problems as levers that access ©2008 (Tantor Media) the power of the unconscious and propel them into action. Suddenly, through this Available on CD. Catalog number 31904 (6 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. transformative approach, obstacles become opportunities—to find courage, embrace discipline, develop self-expression, deepen creativity. For years, Stutz and Michels DECISION MAKING taught these techniques to an exclusive patient base, but with The Tools, their revolu- HOW WE DECIDE tionary, empowering practice becomes available to every reader interested in realiz- ing the full range of their potential. The authors’ goal is nothing less than for your life by Jonah Lehrer to become exceptional—exceptional in its resiliency, in its experience of real happi- Since Plato, philosophers have described the decision-making process as either ratio- ness, and in its understanding of the human spirit. ©2012 Unabridged. (Random nal or emotional: we carefully deliberate or we “blink” and go with our gut. But as House) scientists break open the mind's black box with the latest tools of neuroscience, they're discovering that this is not how the mind works. Our best decisions are a Available on CD. Catalog number 31006(6 CDs 70 Min each) finely tuned blend of both feeling and reason—and the precise mix depends on the Available On Demand on the TRL Audiobooks app. situation. The trick is to determine when to lean on which part of the brain, and to do this; we need to think harder (and smarter) about how we think. Unabridged. ©2009 (Brilliance Audio) DECISION MAKING Available on CD. Catalog number 31903(8 CDs 75 Min. each) DECISION MAKING DECISION MAKING 10-10-10 MAKE TODAY COUNT by Suzy Welch by John C. Maxwell Any choice you make -any decision -will benefit from 10-10-10. A transformative Presented in a quick-read format, this version is designed to be read cover to cover in new approach to decision making, 10-10-10 is a tool for reclaiming your life at home, one sitting or taken in as brief lessons in a few spare minutes each day. It covers such in love, and at work. The process is clear, straightforward, and transparent. In fact, topics as: Priorities, Health, Family, Finances, Values, Growth. Readers will learn how when you're facing a dilemma, all it takes to begin are three questions: What are the to make decisions on important matters and apply those decisions daily to put them on consequences of my decision in 10 minutes? In 10 months? And in 10 years? a path to more successful, productive, and fulfilling lives. ©2004 (Hachette Audio) Unabridged. ©2009 (Simon & Schuster) Available on CD. Catalog number 31913 (3 CDs 70 Min. each) Available on CD. Catalog number 31909 (5 CDs 70 Min. each) DECISION MAKING Available On Demand on the TRL Audiobooks app. MAKING GREAT DECISIONS DECISION MAKING by T.D. Jakes Making Great Decisions gets you on the right track to making decisions that you'll be ACCELERATED LEARNING TECHNIQUES proud of and reap the benefits of for the rest of your life, as will the generations that by Brian Tracy with Colin Rose follow you. He gives you insight on how to reflect, discern, and decide the next step Based on Nobel-Prize winning research, this program offers the most effective sys- to take to have a strong and enduring love, marriage, and family. The Bishop takes a tem of learning ever developed for releasing your potential and exercising your spiritual and practical approach to inherently emotional issues such as the outside capacity for thinking, learning and memorizing. You will learn a series of techniques, influences on our relationships, e.g., in-laws, friends, and former spouses; coping including mnemonic, memory flashing and mind mapping that harness the power of with anger; parenting; financial concerns; negotiating high-profile lives; and so many your whole brain and enable you to increase your full range of intelligence. ©1995 more of the issues people face every day. ©2008 (Simon & Schuster) (Nightingale-Conant) Available on CD. Catalog number 31924 (5 CDs 75 Min. each) Workbook available upon request. Available on CD. Catalog number 31921 (7 CDs 75 Min. each) DECISION MAKING MIND MAPPING DECISION MAKING by Michael Gelb CD31904 THE ART OF CHOSING Mind Mapping is an innovative method of thinking and expressing your ideas that by Sheena Iyengar will boost your creativity and problem-solving abilities. Learn how to be a more Every day we make choices. Coke or Pepsi? Save or spend? Stay or go? resourceful, flexible thinker and how to cultivate greater spontaneity, precision, and creativity in your thinking. ©1995 (Simon & Schuster) Whether mundane or life-altering, these choices define us and shape our lives. Available on CD. Catalog number 31916 (2 CDs 60 Min. each) Sheena Iyengar asks the difficult questions about how and why we choose: Is the desire for choice innate or bound by culture? Why do we sometimes choose against DECISION MAKING our best interests? How much control do we really have over what we choose? PRACTICAL WISDOM Sheena Iyengar's award-winning research reveals that the answers are surprising and by Barry Schwartz & Kenneth Sharpe profound. In our world of shifting political and cultural forces, technological revolu- “Practical wisdom” is the essential human quality that combines the fruits of our tion, and interconnected commerce, our decisions have far-reaching consequences. individual experiences with our empathy and intellect-an aim that Aristotle identified Use THE ART OF CHOOSING as your companion and guide for the many chal- millennia ago. It's learning “the right way to do the right thing in a particular circum- lenges ahead Unabridged ©2011 . stance, with a particular person, at a particular time.” In Practical Wisdom, Barry Available On Demand on the TRL Audiobooks app. Schwartz and Kenneth Sharpe illuminate how to get back in touch with our wisdom: how to identify it, cultivate it, and enact it, and how to make ourselves healthier, DECISION MAKING wealthier, and wiser. ©2009 (Simon & Schuster) CD13012 ASK MORE Available on CD. Catalog number 31926 (10 CDs 60 Min. each) by Frank Sesno What hidden skill links successful people in all walks of life? What helps them make DECISION MAKING NEW smart decisions? The answer is surprisingly simple: They know how to ask the right PREDICABLY IRRATIONAL questions at the right time. Questions help us break down barriers, discover secrets, by Dan Ariely solve puzzles, and imagine new ways of doing things. But few of us know how to When it comes to making decisions in our lives, we think we're making smart, ratio- question in a methodical way. Emmy-award-winning journalist and media expert nal choices. But are we? In this newly revised and expanded edition of the ground- Frank Sesno aims to change that with Ask More. From questions that cement rela- breaking New York Times bestseller, Dan Ariely refutes the common assumption that tionships, to those that help us plan for the future, each chapter in Ask More explores we behave in fundamentally rational ways. From drinking coffee to losing weight, a different type of inquiry. By the end of the book, you'll know what to ask and when, from buying a car to choosing a romantic partner, we consistently overpay, underesti- what you should listen for, and what you can expect as the outcome. Brilliance mate, and procrastinate. Yet these misguided behaviors are neither random nor sense- Audio. Unabridged ©2017 less. ©2010 Unabridged. (Harper Audio) Available on CD. Catalog number 31914 (6 CDs, 7.5 Hours) Available on CD. Catalog number 31901 (6CDs,7.5 Hours)

70 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library DECISION MAKING MIND DEVELOPMENT DECISION MAKING MIND DEVELOPMENT SWAY CD31904 BRAINSTORM by Ori Brafman and Rom Brafman by Mariette Dichristina Every once in a while, a book comes along that not only challenges our views of the Creativity is often considered an innate gift, not something that can be learned or world but changes the way we think. In Sway, Ori and Rom Brafman not only optimized. In fact, there is an entire branch of science devoted to dissecting, under- uncover rational explanations for a wide variety of irrational behaviors but also point standing, and stimulating creativity. Scientific American, the oldest continuously readers toward ways to avoid succumbing to their pull. ©2008 (High Bridge) published magazine in the U.S., has been bringing its readers unique insights about Available on CD. Catalog number 31907 (4 CDs 70 Min. each) developments in science and technology for more than 150 years. Brainstorm brings Available On Demand on the TRL Audiobooks app. together material previously published in Scientific American Mind: Fostering Group Creativity, Unleashing Creativity, Principled Problem Solving, and The DECISION MAKING Eureka Moment. It provides a fascinating, informative, and clearly explained explo- TRUTH VS. FALSEHOOD ration of the science of creativity, breaking down right versus left-brained thinking, the relationship between intelligence and creativity, and why sometimes it's impor- by Dr. David Hawkins tant to think inside the box. Learn how to ignite your creative spark through restruc- In Truth vs. Falsehood, Dr. Hawkins shares the simple, instantaneous technique that, turing problems, keeping a curious and open mind, and knowing when to rest and let like litmus paper, differentiates truth from falsehood in a matter of seconds. You'll your unconscious mind do some of the work. Unabridged ©2011 discover that Truth and Reality have no secrets, and everything that exists now or in Available On Demand on the TRL Audiobooks app. the past, even a thought, is identifiable and calibratable forever from the omnipresent field of Consciousness itself. ©2005 (Nightingale Conant) Available on CD. Catalog number 31908 (7 CDs, 1 DVD 8 Hours) MIND DEVELOPMENT THE BRAIN THAT CHANGES ITSELF by Norman Doidge An astonishing new science called neuroplasticity is overthrowing the centuries-old MIND DEVELOPMENT notion that the human brain is immutable. In this revolutionary look at the brain, psy- chiatrist and psychoanalyst Norman Doidge, M.D., provides an introduction to both MIND DEVELOPMENT the brilliant scientists championing neuroplasticity and the people whose lives 30 DAYS TO A MORE POWERFUL BRAIN they’ve transformed. From stroke patients learning to speak again to the remarkable by Bruce Lewolt & Tony Alessandra case of a woman born with half a brain that rewired itself to work as a whole, The 30 Days to a More Powerful Brain contains practical real-world applications of Brain That Changes Itself will permanently alter the way we look at our brains, breakthrough discoveries in science, psychology, and business. The material is struc- human nature, and human potential. ©2009 (Brilliance Audio) tured so you can learn quickly and apply it to any area of your life, no matter what Available on CD. Catalog number 32009 (10 CDs 75 Min. each) age you are — in 30 days! The power that lies in this program is that it’s mind expanding on so many levels — and we’re confident that it will be life changing when you put its lessons to use. Get ready for a powerful 21st-century learning expe- MIND DEVELOPMENT rience with 30 Days to a More Powerful Brain. ©2009 (Nightingale-Conant) THE CHAMPION MINDSET Available on CD. Catalog number 32004(7 CDs 65 Min. each) by Joanne Zeiger Champions, as the familiar adage preaches, are not born-they're made. Reaching the top of any sport, or any aspect of life, takes years upon years of dedication and proper MIND DEVELOPMENT preparation. But if there's a huge pool of individuals who have undertaken the same THE ANSWER commitment and steps towards becoming the best, what truly separates the winners by John Assaraf & Murray Smith from everyone else? Joanna Zeiger believes proper mental preparation is the answer. In The Answer, John Assaraf, a key team member behind the phenomenal success of The Champion Mindset is a much-needed and long overdue look into how to pro- The Secret, and business growth expert Murray Smith demonstrate bold, new ways to gram a competitor's mind to achieve optimal success. Changing behaviors and ways harness the unlimited power of your mind and imagination in order to achieve of thinking are never easy, but the chapters in this audiobook aim to simplify this pro- exactly what your heart desires. ©2008 (Simon & Schuster) cess to make it manageable and achievable. This audiobook is for every athlete-from Available on CD. Catalog number 32148 (5 CDs 70 Min. each) the weekend warrior, who wants to complete in his or her first 5k running race, to Available On Demand on the TRL Audiobooks app. those who have aspirations of one day becoming Olympians and world champions. Zeiger uses her decades of personal experience, doctoral-level research, and profes- MIND DEVELOPMENT sional success, to prepare listeners to go all-in with their mental game. Unabridged CD32149 AS A MAN THINKETH AND FROM POVERTY TO ©2017 Available On Demand on the TRL Audiobooks app. POWER by James Allen James Allen's From Poverty to Power (1901) and As a Man Thinketh (1902) stand as MIND DEVELOPMENT seminal texts in the self-help genre that have served as sources of inspiration since CHANGE YOUR BRAIN CHANGE YOUR LIFE their publication at the beginning of the twentieth century. Loosely based in its prin- by Daniel G. Amen, M.D. ciples around the Biblical proverb “As a man thinketh in his heart, so is he,” As a In his pioneering new book, Change Your Brain, Change Your Life, Dr. Amen Man Thinketh asserts the powerful idea that belief is central to bringing about posi- explains how you can “optimize” your brain to achieve your fullest potential. Using tive events in one's life. From Poverty to Power, Allen's first book, relies on a similar state-of-the-art brain imaging technology, Dr. Amen has spent the last decade helping philosophy but addresses themes of adversity and suffering more directly and offers thousands of patients understand how the way their brains are wired can affect their his simple wisdom as a means of overcoming difficulty. Allen's writings are powerful thoughts and emotions. He explains which brain systems are associated with particu- and relevant today as they were over a century ago, and this collection brings their lar problems, gives detailed checklists to help you pinpoint your problems, and offers solace and inspiration to modern listeners. Unabridged ©2011 specific yet simple “brain prescriptions” (cognitive exercises, nutrition, medication, Available On Demand on the TRL Audiobooks app. and more) to help actually enhance brain function and heal each problem. ©2008 (Random House) Available On Demand on the TRL Audiobooks app. MIND DEVELOPMENT BRAIN BOOSTERS by Win Wenger, Ph.D. MIND DEVELOPMENT Throughout Brain Boosters, you will be given resources that will help you improve CD13012 COLLABORATIVE INTELLIGENCE your intelligence. Resources that will let you do so as easily and conveniently as pos- by Dawna Markova, Angie McArthur sible. Dr. Win Wenger, will provide a series of practical theories and exercises that W A breakthrough book on the transformative power of collaborative thinking. Collab- E you can use for as little as 20 minutes per day and make meaningful gains in your N orative intelligence, or CQ, is a measure of our ability to think with others on behalf genius abilities. You'll learn that the possibilities, like your intelligence, are limitless. of what matters to us all. It is emerging as a new professional currency at a time when ©2003 (Nightingale-Conant) the way we think, interact, and innovate is shifting. In the past, “market share” com- CD-Rom Workbook available upon request. panies ruled by hierarchy and topdown leadership. Today, the new market leaders are Available on CD. Catalog number 32127 (7 CDs 60 Min. each) “mind share” companies, where influence is more important than power, and success relies on collaboration and the ability to inspire.Collaborative Intelligence is the cul- mination of more than fifty years of original research that draws on Dawna Mark- MIND DEVELOPMENT ova's background in cognitive neuroscience and her most recent work, with Angie BRAIN RULES McArthur, as a “Professional Thinking Partner” to some of the world's top CEOs and by John Medina creative professionals. Markova and McArthur are experts at getting brilliant yet dif- In BRAIN RULES, molecular biologist, Dr. John Medina shares his lifelong interest ficult people to think together. In Markova and McArthur's experience, managers in how the brain sciences might influence the way we teach our children and the way who appreciate intellectual diversity will lead their teams to innovation; employees we work. In each chapter, he describes a Brain Rule - what scientists know for sure who understand it will thrive because they are in touch with their strengths; and an about how our brains work - and then offers transformative ideas for our daily lives. entire team who understands it will come together to do their best work in a sym- ©2008 (Perseus) phony of collaboration, their individual strengths working in harmony like an orches- BONUS DVD available on request. tra or a high-performing sports team. Unabridged ©2015 Available on CD. Catalog number 32146 (6 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 71 MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT CREATIVE VISUALIZATION IMPROVE YOUR MEMORY NOW by Shakti Gawain by Gary Small, M.D. This pioneering best-seller and perennial favorite helped launch a new movement in How would you like to remember the names of every person you meet? To recall the personal growth field. These straightforward techniques help listeners use the phone numbers and appointments easily? Dr. Gary Small shows that memory loss is power of their imaginations to create what they want in their lives, whether it’s to not an inevitable consequence of aging - and that it is possible to begin increasing change negative habit patterns, improve self-esteem, reach career goals, or increase your brain power immediately. With Improve Your Memory Now, this pioneering vitality. ©1995 (New World Library) physician offers listeners a powerful new way to experience his ground breaking pro- Available on CD. Catalog number 32124 (3 CDs 60 Min. each) gram: through an immersive audio training course designed to boost memory power - Available On Demand on the TRL Audiobooks app. with the very first session. ©2003 (Sounds True) Available on CD. Catalog number 32141 (2 CDs 65 Min. each) MIND DEVELOPMENT DEVELOP AN AMAZING MEMORY MIND DEVELOPMENT by The Amazing Kreskin THE INVISIBLE GORILLA Secrets revealed showing how you can use your power of concentration and develop by Christopher Chabris and Daniel Simons a memory that is truly amazing. ©1986 (Listen USA) Reading this book will make you less sure of yourself—and that’s a good thing. In The Available on CD. Catalog number 32134 (1 CD 55 Min.) Invisible Gorilla, Christopher Chabris and Daniel Simons, creators of one of psychol- Available On Demand on the TRL Audiobooks app. ogy’s most famous experiments, use remarkable stories and counterintuitive scientific findings to demonstrate an important truth: Our minds don’t work the way we think MIND DEVELOPMENT they do. We think we see ourselves and the world as they really are, but we’re actually DISCOVER YOUR GENIUS missing a whole lot. Unabridged. ©2010 (Random House) by Michael J. Gelb Available on CD. Catalog number 32158 (8 CDs 70 Min. each) Everyone has the potential for genius. The full expression of your unique genius Available On Demand on the TRL Audiobooks app. awaits you in these pages! In Discover Your Genius, Michael J. Gelb draws upon the wellspring of history's most revolutionary minds to guide you to unleash your own MIND DEVELOPMENT creativity through mental play. Searching for the most world- shaking ideas, discov- JUMP START YOUR BRAIN eries, and innovations, Gelb assembled a “genius dream team” comprising ten indi- by Doug Hall viduals, each of whom embodies a special “genius” characteristic that you are invited Listening to this program will allow you to access your creative genius and apply the to integrate into daily life. ©2002 (Harper Audio) systems that were conceived by one of America's top innovative thinkers of this mil- Available on CD. Catalog number 32143(5 CDs 75 Min. each) lennium. ©2002 (Nightingale-Conant) These CDs contain Meditation exercises and should not be used while driving. MIND DEVELOPMENT Available on CD. Catalog number 32152 (9 CDs 75 Min. each) EASY STEPS TO A BETTER MEMORY by Ron White DECISION MAKING Learn to give speeches without notes, memorize chapters of books, retain training, KNOW CAN DO! remember names, improve grades, memorize chapters of books, and recall informa- by Ken Blanchard tion from seminars or notes! Tap into the great resource of your memory and maxi- This engaging audiobook teaches you how to avoid information overload by learning mize your earning potential by developing this important skill! Unabridged ©2006 less more, not more less; adjust your brain’s filtering system to learn up to 100 times Available On Demand on the TRL Audiobooks app. more than before; ignite your creativity and resourcefulness with Green Light Think- ing, master what you’ve learned using spaced repetition, and more. ©2007 (Mac- MIND DEVELOPMENT Millan Audio) HOW SUCCESSFUL PEOPLE THINK Available on CD. Catalog number 32008 (2 CDs 60 Min. each) by John C. Maxwell Gather successful people from all walks of life-what would they have in common? MIND DEVELOPMENT The way they think! Now you can think as they do and revolutionize your work and CD32154 LIMINAL THINKING life! A Wall Street Journal bestseller, HOW SUCCESSFUL PEOPLE THINK is the by Dave Gray perfect, compact read for today's fast-paced world. America's leadership expert John Why do some people succeed at change while others fail? It’s the way they think! C. Maxwell will teach you how to be more creative and when to question popular Liminal thinking is a way to create change by understanding, shaping, and reframing thinking. ©2004 (Hachette Audio) beliefs. What beliefs are stopping you right now? You have a choice. You can create Available on CD. Catalog number 32183 (3 CDs 60 Min. each) the world you want to live in, or live in a world created by others. If you are ready to Available On Demand on the TRL Audiobooks app. start making changes, read this book. Unabridged ©2017 Available On Demand on the TRL Audiobooks app. MIND DEVELOPMENT HOW TO IMPROVE YOUR MEMORY MIND DEVELOPMENT by Arthur Bornstein LONG FUSE, BIG BANG An unforgettable experience with practical techniques for memory enhancement by Eric Haseltine ©1983 (Listen & Learn) Long Fuse, Big Bang shows listeners how to apply enduring strategies in a quick-fix Available on CD. Catalog number 32122 (1 CD 53 Min.) world and translate Big Bang opportunities into short-term projects that are in har- Available On Demand on the TRL Audiobooks app. mony, not in conflict, with our “got to have it now” nature. ©2010 (Tantor) Available on CD. Catalog number 32003 (9 CDs 75 Min. each) MIND DEVELOPMENT Available On Demand on the TRL Audiobooks app. HOW TO THINK LIKE EINSTEIN by Scott Thorpe MIND DEVELOPMENT In this totally accessible, ingenious book, you will learn the tricks and techniques MAGNIFICENT MIND AT ANY AGE used by Albert Einstein and other great minds to solve bewildering problems. From by Daniel G. Amen, M.D. business and parenting to becoming more creative and improving relationships, How Dr. Amen shows how many of the traditional approaches to overcoming the mind- to Think Like Einstein provides the tools to discovering breakthrough solutions to centered challenges that hold us back—try harder, work longer, find the sheer will- everyday challenges. Using the creative and original examples provided in this book, power—either do not work or may make our problems worse. The true key to satis- you will be able to solve any problem in your life--business, family or personal--and faction and success at any age is a healthy brain. Dr. Amen explains here in clearly you will have the time of your life doing it. ©2003 (Listen & Live) accessible language, we have a range of options available, including proper diet, nat- Available on CD. Catalog number 32157 (3 CDs 70 Min. each) ural supplements and vitamins, exercise, positive thinking habits, and, if needed, Available On Demand on the TRL Audiobooks app. medication. ©2009 (Random House) Available on CD. Catalog number 32154 (10 CDs 70 Min. each) MIND DEVELOPMENT Available On Demand on the TRL Audiobooks app. HOW TO THINK LIKE LEONARDO da VINCI by Michael Gelb MIND DEVELOPMENT Genius is made, not born. And human beings are gifted with an almost unlimited MAKING A GOOD BRAIN GREAT potential for learning and creativity. Now you can uncover your own hidden abilities, by Daniel G. Amen, M.D. sharpen your senses, and liberate your unique intelligence—by following the exam- Making a Good Brain Great gives you the tools you need to optimize your brain ple of the greatest genius of all time, Leonardo da Vinci. Acclaimed author Michael power and enrich your health and your life in the process. The principles and exer- J. Gelb, who has helped thousands of people expand their minds to accomplish more cises in this book, based on years of cutting-edge neuroscience research and the than they ever thought possible, shows you how. Drawing on Da Vinci's notebooks, experiences of thousands of people, provide a wealth of practical information to inventions, and legendary works of art, Gelb introduces Seven Da Vincian Princi- teach you how to achieve the best brain possible. Daniel Amen, M.D., one of the ples—the essential elements of genius—from curiosità, the insatiably curious world’s foremost authorities on the brain, has news for you: your brain is involved in approach to life to connessione, the appreciation for the interconnectedness of all everything you do—learn to care for it properly, and you will be smarter, healthier, things. With Da Vinci as your inspiration, you will discover an exhilarating new way and happier in as little as 15 days! ©2005 (Random House) of thinking. Unabridged©2003 Available on CD. Catalog number 32007 (4 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

72 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPMENT MIND DEVELOPEMENT MIND OVER MATTER THE POWER OF FORGETTING by Dr. Alan Zimmerman by Mike Byster with Kristen Loberg The average person uses a mere 10% of his mental capacity. But these CD's will help An uncommon guide for accomplishing more every day by engaging the unique skill you unlock the powers of the other 90%. Through the use of subliminal program- of forgetting, from the creator of the award-winning memory training system ming, you will be exposed to several hours of stimulating music filled with positive Brainetics. Is it possible that the answer to becoming a more efficient and effective affirmations. The affirmations will get your subconscious mind to work for you thinker is learning how to forget? Yes! Mike Byster will show you how mastering instead of against you. Of course, you won't consciously hear the affirmations, but this extraordinary technique—forgetting unnecessary information, sifting through your subconscious mind will pick up every one of them. And the research makes it brain clutter, and focusing on only important nuggets of data—will change the qual- clear that subliminal programming really works. It's easy, fun, safe and relaxing. Lis- ity of your work and life balance forever. Using the six tools in The Power of Forget- ten to relaxing music while you are programming your mind with positive affirma- ting, you’ll learn how to be a more agile thinker and productive individual. You will tions. Subliminal messaging is a positive way to help you along your path to success. overcome the staggering volume of daily distractions that lead to brain fog, an inabil- ©2004 (Zimmerman Communi-Care Network) ity to concentrate, lack of creativity, stress, anxiety, nervousness, angst, worry, dread, NOTE: DO NOT LISTEN TO WHILE DRIVING and even depression. By training your brain with Byster’s exclusive quizzes and Available on CD. Catalog number 32144 (6 CDs 70 Min. each) games, you’ll develop the critical skills to become more successful in all that you do, each and every day.©2013 Unabridged. (Random House) Available on CD. Catalog number 32002 (7 CDs, 8 Hours) MIND DEVELOPMENT Available On Demand on the TRL Audiobooks app. MIND TRAVEL MIND DEVELOPMENT by Dick Sutphen THE POWER OF VISUALIZATION Current research has proven that all matter is composed of energy - energy that never by Lee Pulos, Ph.D. dies, only transforms. If we were able to perceive the full spectrum of energy around Nearly everyone has heard about visualization, but few understand how to harness us, scientists say, we would discover entire new worlds, including alternate realities the powerful tool for achieving personal success. Dr. Lee Pulos presents a scientific, and parallel universes...where, some speculate, events of our lives that we have yet to practical and complete system of directing your visualization powers. Master these experience have already taken place! Dick Sutphen takes you on an amazing adven- proven techniques and you’ll be able to direct your visualization ability to help you ture of discovery into the unexplored realms of perception that exists all around you. attain any goal in your life! ©1993 (Nightingale-Conant Corp.) Using deep relaxation techniques, Dick guides you into a state of altered awareness, a Workbook available upon request. level of heightened consciousness that gives you access to the mysterious 90% of Available on CD. Catalog number 32132 (6 CDs 60 Min. each) your mind that is unused. ©2004 (Nightingale-Conant) *Warning: These CDs teach hypnosis and should not be used while driving! MIND DEVELOPEMENT Available on CD. Catalog number 32123 (7 CDs 70 Min. each) PRIME THINKING SKILLS by Dr. Carl Aylen Most of us stand much closer to success than we realize. In Prime Thinking Skills, MIND DEVELOPMENT Dr. Carl Aylen will show you how to recognize and break down the perceptual obsta- MY STROKE OF INSIGHT cles between you and success. As you listen to this program and discover the power by Jill Bolte Taylor, Ph.D. of these insights and skills, many of them will both surprise you and challenge your In My Stroke of Insight, Taylor shares her unique perspective on the brain and its current thinking. Prime Thinking Skills will teach you to master the four thinking capacity for recovery, and the sense of omniscient understanding she gained from this perspectives and tap into a world of intelligence that will bring success to your life - unusual and inspiring voyage out of the abyss of a wounded brain. By stepping to the your definition of success. ©2003 (Nightingale-Conant) right of our left brains, we can all uncover the feelings of well-being and peace that are Available on CD. Catalog number 32142 (6 CDs 75 Min. each) so often sidelined by our own brain chatter. A fascinating journey into the mechanics of MIND DEVELOPMENT the human mind, My Stroke of Insight is both a valuable recovery guide for anyone PROUST WAS A NEUROSCIENTIST touched by a brain injury, and an emotionally stirring testimony that deep internal by Jonah Lehrer peace truly is accessible to anyone, at any time. Unabridged. ©2008 (Penguin Audio) In this technology-driven age, it’s tempting to believe that science can solve every Available on CD. Catalog number 32005 (5 CDs 70 Min. each) mystery. After all, science has cured countless diseases and even sent humans into Available On Demand on the TRL Audiobooks app. space. But as Jonah Lehrer argues in this sparkling debut, science is not the only path to knowledge. In fact, when it comes to understanding the brain, art got there first. Taking a group of artists – a painter, a poet, a chef, a composer, and a handful of nov- MIND DEVELOPMENT elists – Lehrer shows how each one discovered an essential truth about the mind that ON SECOND THOUGHT science is only now rediscovering. ©2008 Unabridged (Brilliance Audio) by Wray Herbert Available on CD. Catalog number 32184 (7 CDs 75 Min. each) Our lives are composed of millions of choices, ranging from trivial to life-changing and momentous. Luckily, our brains have evolved a number of mental shortcuts, MIND DEVELOPMENT biases, and tricks that allow us to quickly negotiate this endless array of decisions. REAL INTELLIGENCE We don’t want to rationally deliberate every choice we make, and thanks to these by Dr. Laurence D. Martel cognitive rules of thumb, we don’t need to. Yet these hard-wired shortcuts, mental In Real Intelligence, Dr. Martel reveals this proven brain-expanding system to you wonders though they may be, can also be perilous. They can distort our thinking in and shows you how to quickly and easily implement it in the most important areas of ways that are often invisible to us, leading us to make poor decisions, to be easy tar- your life so that you can experience similarly extraordinary results. First, he'll guide gets for manipulators…and they can even cost us our lives. The truth is, despite all you through a series of straightforward questions designed to help you identify your the buzz about the power of gut-instinct decision-making in recent years, sometimes unique learning style. You'll discover which factors increase your ability to effec- it’s better to stop and say, “On second thought...” Unabridged. ©2010 (Tantor) tively think, act, and process information - and you'll come to understand exactly Available on CD. Catalog number 32159 (7 CDs 75 Min. each) why, over the course of your life, you have excelled in some areas and struggled in Available On Demand on the TRL Audiobooks app. others. ©2005 (Nightingale-Conant) Workbook required. Available on CD. Catalog number 32139 (10 CDs 9 Hours) MIND DEVELOPMENT MIND DEVELOPMENT THE POWER OF CHI AND REMOTE INFLUENCING by Robert Pino by Dennis Higgins and John La Tourrette, Ph.D. There really is a mystical power at the core of all existence. Everything you do and In this cutting-edge course, the authors use their combined 47 years of experience everything you are springs from this essential life force. Yet the chances are you've with the Silva Mind Method to teach you what the late Jose Silva called “a new way never even given it a moment's thought - much less learned to connect with it and of thinking.” This unique mind technology, will help you in every area of your life. maximize its benefits for your life. This life force has been known by many different Learn how to be happier, healthier, luckier, and more successful! ©2003 (Nightin- names in various cultures and in different eras over the centuries. But the Far East - gale-Conant) where the life force is known as chi - has produced the most penetrating insights into CD-ROM Workbook available upon request. this primal energy, as well as the most powerful applications of it. Much of this wis- Available on CD. Catalog number 32117 (10 CDs 8.5 Hours) dom is associated with the martial arts, including ju-jitsu, tai chi, and aikido. In this remarkable program, The Power of Chi: Applying Far Eastern Insights for Effortless MIND DEVELOPMENT Living, Robert Pino reveals those secrets, explains them, and fine-tunes them for use REPROGRAM YOUR SUBCONSCIOUS in the world we live in today. Robert has devoted years to studying the wisdom tradi- by Gale Glassner Twersky tions of the Far East, including many forms of martial arts and the philosophical In Reprogram Your Subconscious: How to Use Hypnosis to Get What You Really teachings of Buddhism and Taoism. At the same time, he's built a successful career as Want, highly respected, board-certified hypno-counselor Gale Glassner Twersky, an author, corporate consultant, and management coach. Drawing on his unique A.C.H., Ct. H.A., introduces you to the remarkable power of hypnosis to create spe- background in the spiritual underpinnings of success and personal fulfillment, Robert cific and positive permanent changes applicable to every aspect of your life. ©2004 identifies specific principles for connecting with chi and the dramatic transformation (Nightingale-Conant) it can bring. ©2003 (Nightingale-Conant) *Warning: CDs 6-9 are teaching Hypnosis. Do Not Use While Driving! CD-Rom Workbook available upon request. Journal available on request. Available on CD. Catalog number 32136 (7 CDs 7 Hours) Available on CD. Catalog number 32125 (9 CDs 7 Hours)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 73 MIND DEVELOPMENT TIME MANAGEMENT MIND DEVELOPMENT TIME MANAGEMENT SECRETS OF TEN GREAT GENIUSES 5 CHOICES by Tony Alessandra, Ph.D. by Kory Kogon, Adam Merrill, Leena Rinne In Secrets of Ten Great Geniuses: How to Model the Habits of a Difference-Maker, Every day brings us a crushing wave of demands: a barrage of texts, emails, interrup- renowned author and motivational speaker Tony Alessandra will explain what the tions, meetings, phone calls, tweets, blogs—not to mention the high-pressure word genius really means, what it doesn't mean, and how you can tap into the power demands of our jobs—that can be overwhelming and exhausting. The sheer number of the greatest minds of all time to make practical improvements in the most impor- of distractions can threaten our ability to think clearly, make good decisions, and tant areas of your life. ©2003 (Nightingale-Conant) accomplish what matters most, leaving us worn out and unfulfilled. Now Franklin CD Workbook available on request. Covey offers powerful insights drawn from the latest neuroscience and decades of Available on CD. Catalog number 32150(6 CDs 60 Min. each) experience and research in the time-management field to help you master your atten- tion and energy management through five fundamental choices that will increase MIND DEVELOPMENT your ability to achieve what matters most to you. The 5 Choices is time management THINKING FOR A CHANGE redefined for the twenty-first century: it increases the productivity of individuals, teams, and organizations and empowers you to make more selective, high-impact by John C. Maxwell choices about where to invest your valuable time, attention, and energy. ©2014 New York Times bestselling author and expert on leadership John C. Maxwell Unabridged. (Franklin Covey) explores the concept that success is really just a frame of mind. It's the one thing all Available on CD. Catalog number 33108 (5 CDs,6 Hours) successful people have in common. People who achieve their dreams understand the Available On Demand on the TRL Audiobooks app. critical relationship between their level of thinking and their level of progress-and they know that when thinking is limited, so is potential. Now, John C. Maxwell TIME MANAGEMENT explores this idea and identifies the specific skills people need to make their potential for success explode into results. From focused and creative thinking to thinking for 52 WAYS TO GET MORE DONE the big picture or the bottom line, he provides examples of effective thinking for by Dondi Scumaci every situation. This program doesn't tell readers what to think, it tells them how to Practical solutions to the common problem of too much to do in too little time think. After all, success is as simple as changing your mind. ©2003 (Random House) Does this sound familiar? You start out with a clear plan and lots of ambition. But, as Available on CD. Catalog number 32147(3 CDs 60 Min. each) the day wears on, the interruptions begin, new assignments arrive, and work piles up. Available On Demand on the TRL Audiobooks app. Extra meetings, new requests, before you know it you’re further behind than you were at the days start! And you’re dead tired. Renowned trainer Dondi Scumaci MIND DEVELOPMENT knows from personal experience that it doesn’t have to be this way. Through this pro- CD13012 THINKING, FAST AND SLOW gram, she shares tips and strategies that will put you firmly in control of your day, both on the job and at home. If you feel stressed, tired, and in need of solutions, this by Daniel Kahneman is a must-hear program. ©2007 (National Seminars Group) W In Thinking, Fast and Slow, Kahneman takes us on a groundbreaking tour of the E Available on CD. Catalog number 33227 (1 CD 51 Min.) N mind and explains the two systems that drive the way we think and make choices. One system is fast, intuitive, and emotional; the other is slower, more deliberative, TIME MANAGEMENT and more logical. Kahneman exposes the extraordinary capabilities-and also the faults and biases-of fast thinking, and reveals the pervasive influence of intuitive 57 WAYS TO TAKE CONTROL OF YOUR TIME AND impressions on our thoughts and behavior. The importance of properly framing risks, YOUR LIFE the effects of cognitive biases on how we view others, the dangers of prediction, the by Jim Meisenheimer right ways to develop skills, the pros and cons of fear and optimism, the difference A collection of 57 creative ideas you can use on a daily basis to become more pro- between our experience and memory of events, the real components of happiness- ductive in your life and in your work! ©2005 (Jim Meisenheimer, Inc.) each of these can be understood only by knowing how the two systems work together Available on CD. Catalog number 33264 (6 CDs 3 Hours) to shape our judgments and decisions.Drawing on a lifetime's experimental experi- ence, Kahneman reveals where we can and cannot trust our intuitions and how we TIME MANAGEMENT can tap into the benefits of slow thinking. He offers practical and enlightening insights into how choices are made in both our professional and our personal lives- 80/20 PRINCIPLE and how we can use different techniques to guard against the mental glitches that by Richard Koch often get us into trouble. Thinking, Fast and Slow will transform the way you take Learn that you can actually be more effective with less effort by learning how to decisions and experience the world.Unabridged ©2011 identify and leverage the 80/20 principle. The 80/20 principle is the well-verified Available On Demand on the TRL Audiobooks app. observation that in business, economics, and life generally, about 80 percent of all results flow from a mere 20 percent of our efforts. You probably know, for example, MIND DEVELOPMENT that 20 percent of customers account for 80 percent of profits. But did you know that 20 percent of our time accounts for 80 percent of the work we accomplish? The 80/20 THE ULTRAMIND SOLUTION principle shows how you can achieve much more with much less effort, time, and by Mark Hyman, M.D. resources, simply by identifying and focusing your efforts on the 20 percent that Dr. Mark Hyman unveils his ground breaking program that shows how we can fix really counts. ©1999 (Nightingale-Conant) our broken brains by healing our bodies first. Based on the emerging field of Func- Available on CD. Catalog number 33250 (6 CDs 7 Hours, 20 Min.) tional Medicine, Dr. Hyman presents a simple six-week plan to restore health and gain an UltraMind, one that's highly focused, able to pay attention at will, has a TIME MANAGEMENT strong memory, and leaves us feeling calm, confident, in control, and in good spirits. THE 90 SECOND RULE ©2009 (Simon & Schuster) by Douglas C. Merrill Available on CD. Catalog number 32153 (5 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. What can you accomplish in just 90 seconds? More than you ever thought possible! Renowned author and educator Jim Fannin has coached more champions than any MIND DEVELOPMENT person in the world, from award-winning athletes to top CEOs. His unique methods UNLEASH THE POWER OF THE FEMALE BRAIN have been tried and proven over and over again, in some of the toughest circum- stances imaginable. Fannin reveals these same winning methods to YOU in an by Daniel G. Amen, M.D. extraordinary system designed to help you shift quickly into a state of peak thinking For the first time, bestselling author and brain expert Dr. Daniel G. Amen offers and performance across the entire spectrum of your life. ©2010 (Nightingale Conant) insight on the unique characteristics and needs of the female brain and a practical, DVD Workbook available upon request. prescriptive program targeted specifically for women to help them thrive. In this Available on CD. Catalog number 33280 (6 CDs 6 Hours) breakthrough guide based on research from his clinical practice, Dr. Amen addresses the issues women ask about the most including fertility, pregnancy, menopause, TIME MANAGEMENT weight, stress, anxiety, insomnia, and relationships. ©2013 Unabridged. (Random CD33229 ADD-FRIENDLY WAYS TO ORGANIZE YOUR LIFE House) by Judith Kolberg Available on CD. Catalog number 32010 (10 CDs 75 Min each) Organizing books fall short of addressing the unique needs of adults with ADD. They MIND DEVELOPMENT fail to understand the clinical picture of ADD and how it impacts the organizing pro- cess often making their advice irrelevant or frustrating when put into application. A WHOLE NEW MIND Books about ADD may address organization/disorganization but do so in a cursory by Daniel H. Pink fashion and on a very small scale in what are usually long books on the subject. This Lawyers. Accountants. Software engineers. That’s what Mom and Dad encouraged us is a book that has ADD-Friendly advice with the ADDer in mind. This collaboration to become. They were wrong. Gone is the age of “left-brain” dominance. The future brings forth the best underlying understanding with the most effective and practical belongs to a different kind of person with a different kind of mind: designers, inventors, remedy from ADD experts in two important fields -- professional organization and teachers, and storytellers—creative and empathic “right-brain” thinkers whose abilities clinical psychology. Finally, it offers organizing advice that ranges from self-help to mark the fault line between who gets ahead and who doesn’t. Drawing on research utilizing the help of non-professionals, to using professional assistance. Thus it per- from around the advanced world, Daniel Pink outlines the six fundamentally human mits the reader to decide where they are at personally in the organizing process, and abilities that are essential for professional success and personal fulfillment—and what level of support will be most beneficial to their unique situation. Unabridged reveals how to master them. Unabridged. ©2009 (Brilliance Audio) ©2002 Available on CD. Catalog number 32156 (5 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app.

74 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT ADVANCED STRATEGIC PLANNING CRITICAL CHAIN by Ed Bogle by Eliyahu M. Goldratt (7 CDs, 7.5 Hours) Join CEO Space speaker Ed Bogle as he lays out the fundamental principles that will A young, untested team of problem solvers challenged with saving their company propel your business to new heights. Learn powerful strategies in this recorded live moves from board room to classroom in search of answers—and finds them in audio presentation. Improve your knowledge and your power in areas like target seg- through lively, open discourse with their innovative professor. This gripping, fast- menting, stressing value over price, value perception. Ed uses a sophisticated study paced business novel does for project management what Eliyahu M. Goldratt’s other that was conducted over 6 years using 525 companies to show you how planning will novels have done for production and marketing. ©2013 Unabridged. (High Bridge get you where you want to go! Abridged. ©2013 Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 33106 Available On Demand on the TRL Audiobooks app. TIME MANAGEMENT THE ART OF DOING ONE THING AT A TIME TIME MANAGEMENT by Jeff Davidson CUT TO THE CHASE In this unique program, Jeff Davidson, author and professional speaker, discusses the by Stuart R. Levine key concepts on your path to being more productive at work and more focused on In Cut To The Chase, Levine has distilled the expertise of hundreds of CEO's, man- activities in your personal life - doing one thing at a time. Jeff has delivered this pre- agers, and professionals into 100 concise, invaluable lessons about how to get to the sentation to audiences around the world and, in fact, has trademarked the term “the point, stay on track, and be more successful in everything you do. In an age where we art of doing one thing at a time.” You'll learn why you do your best while maintaining spend more hours at work than ever before, Cut To The Chase is the indispensable high levels of concentration, why multitasking is not all it's cracked up to be, why guide to making the most of your time so that you can lead a happier, more balanced doing one thing at a time is so intrinsically rewarding, and some techniques for clear- life. ©2006 (Tantor) ing away your workspace, so that you can be at your best.If you feel as if the pace of Available on CD. Catalog number 33263 (3 CDs 65 Min. each) your life is speeding up while your enjoyment is decreasing, and if you suspect you Available On Demand on the TRL Audiobooks app. could be more effective at work and more productive throughout your career, then TIME MANAGEMENT this program is for you. Jeff also discusses how the ability to focus on one thing at a CD13012 DROP THE BALL time on a daily, weekly, monthly, and annual basis can result in some enjoyable and by Tiffany Dufu rewarding achievements and experiences. Learn to develop the art of doing one thing W In Drop the Ball, Dufu recounts how she learned to reevaluate expectations, shrink at a time and benefit like all the rest who already have. Adapted ©2011 E N her to-do list, and meaningfully engage the assistance of others-freeing the space she Available On Demand on the TRL Audiobooks app. needed to flourish at work and to develop deeper, more meaningful relationships at TIME MANAGEMENT home. Even though women are half the workforce, they still represent only eighteen THE ART OF PROCRASTINATION per cent of the highest level leaders. The reasons are obvious: just as women reach by John Perry middle management they are also starting families. Mounting responsibilities at work Celebrating a nearly universal character flaw, The Art of Procrastination is a wise, and home leave them with no bandwidth to do what will most lead to their success. charming, compulsively readable book—really, a tongue-in-cheek argument of ideas. Offering new perspective on why the women's leadership movement has stalled, and Perry offers ingenious strategies, like the defensive to-do list (“1. Learn Chinese...”) packed with actionable advice, Tiffany Dufu's Drop the Ball urges women to and task triage. He discusses the double-edged relationship between the computer embrace imperfection, to expect less of themselves and more from others-only then and procrastination—on the one hand, it allows the procrastinator to fire off a letter can they focus on what they truly care about, devote the necessary energy to achiev- or paper at the last possible minute; on the other, it’s a dangerous time suck (Perry ing their real goals, and create the type of rich, rewarding life we all desire. counters this by never surfing until he’s already hungry for lunch). Or what may be Unabridged ©2017 procrastination’s greatest gift: the chance to accomplish surprising, wonderful things Available on CD. Catalog number 33109 (8 CDs, 9.5 Hours) by not sticking to a rigid schedule. For example, Perry wrote this book by avoiding Available On Demand on the TRL Audiobooks app. the work he was supposed to be doing—grading papers and evaluating dissertation TIME MANAGEMENT ideas. How lucky for us. Unabridged ©2012 EAT THAT FROG Available On Demand on the TRL Audiobooks app. by Brian Tracy TIME MANAGEMENT According to the old saying, if you eat a live frog first thing each morning you’ll CARROTS AND STICKS have the satisfaction of knowing its probably the worst thing you’ll do all day. Using “eat that frog” as a metaphor for tackling the day’s most challenging - and most prone by Ian Ayers to procrastination - task, Eat That Frog shows readers how to zero in on these critical Could you lose weight if you put $20,000 at risk? Would you finally set up your bill- tasks and organize their time. This means not only getting more things done, but get- ing software if it meant that your favorite charity would earn a new contribution? If ting the right things done. In his trademark high-energy style, Brian Tracy cuts to the you’ve ever tried to meet a goal and came up short, the problem may not have been core of what’s vital to effective personal time management: decision, discipline, and that the goal was too difficult or that you lacked the discipline to succeed. From giv- determination. He details 21 practical, doable steps to stop the procrastination tread- ing up cigarettes to increasing your productivity at work, you may simply have mill and get more of the important tasks done today. This expanded second edition neglected to give yourself the proper incentives. In Carrot and Sticks, Ian Ayres, the includes practical strategies for outwitting those major time-thieves: the high-tech New York Times bestselling author of Super Crunchers, applies the lessons learned distractions of email, the Internet, and cell phones. ©2006 (Audio Partners) from behavioral economics—the fascinating new science of rewards and punish- Available on CD. Catalog number 33235 (3 CDs 55 Min. each) ments—to introduce readers to the concept of “commitment contracts”: an easy but Available On Demand on the TRL Audiobooks app. high-powered strategy for setting and achieving goals already in use by successful companies and individuals across America. Ayres has developed contracts—includ- TIME MANAGEMENT ing the one he honored with himself to lose more than twenty pounds in one year— ENOUGH ALREADY that have already helped many find the best way to help themselves at work or home. by Peter Walsh Unabridged ©2010 Most of us are so overwhelmed by the stuff in our daily lives -- work, bills, family Available On Demand on the TRL Audiobooks app. commitments, demands from our kids' schools -- that we rush from person to person TIME MANAGEMENT and place to place. For many of us, life feels completely out of balance because we give one area of our lives too much attention and the other areas nowhere near THE CHECKLIST MANIFESTO enough. This crazy imbalance and the resulting stress and unhappiness you feel are by Atul Gawande the clutter that Peter Walsh wants to help you tackle in Enough Already!: Clearing The New York Times best-selling author of Better and Complications reveals the sur- Mental Clutter to Become the Best You. ©2006 (Simon & Schuster) prising power of the ordinary checklist. Available on CD. Catalog number 33273 (5 CDs 75 Min. each) We live in a world of great and increasing complexity, where even the most expert Available On Demand on the TRL Audiobooks app. professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful TIME MANAGEMENT turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and ESSENTIALISM:THE DISCIPLINED PURSUIT OF LESS simplest of techniques: the checklist.Unabridged.©2008 (Macmillan Audio) by Greg McKeown Available on CD. Catalog number 33276 (5 CDs 75 Min. each) Have you ever found yourself stretched too thin? Do you simultaneously feel over- Available On Demand on the TRL Audiobooks app. worked and under utilized? Are you often busy but not productive? Do you feel like TIME MANAGEMENT your time is constantly being hijacked by other people’s agendas? If you answered yes to any of these, the way out is the Way of the Essentialist. The Way of the Essentialist CONQUERING PROCRASTINATION isn’t about getting more done in less time. It’s about getting only the right things done. (How To Stop Stalling & Start Achieving) It is a systematic discipline for discerning what is absolutely essential, then eliminating by Neil Fiore, Ph.D. everything that is not, so we can make the highest possible contribution towards the Dr. Fiore helps you recognize the three fears most commonly at procrastination's things that really matter. By forcing us to apply a more selective criteria for what is core: fear of being controlled, fear of being judged, and fear of missing out on the Essential, the disciplined pursuit of less empowers us to reclaim control of our own good things in life. By learning about them and understanding them, you can put choices about where to spend our precious time and energy – instead of giving others them to work for you and not against you. Learn valuable lessons on how to manage the implicit permission to choose for us. Essentialism is not one more thing – it’s a stress and develop self-discipline to deal with excuses, perfectionism and comfort whole new way of doing everything. A must-read for any leader, manager, or individ- zones! ©1994 (Nightingale-Conant) ual who wants to learn who to do less, but better, in every area of their lives.©2014 CD-Rom Workbook available upon request. Available on CD. Catalog number 33107 (5 CDs, 6 Hours) Available on CD. Catalog number 33413 (6 CDs 6 Hours) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 75 TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT EXECUTION: THE DISCIPLINE OF GETTING THINGS JUST COMPLETE ONE THING DONE by Gail Blanke by Larry Bossidy & Ram Charan From the best-selling author and narrator of the Audie Award-finalist, Throw Out The book that shows how to get the job done and deliver results... whether you’re Fifty Things: Clear the Clutter, Find Your Life, comes the fourth of six 'Monday running an entire company or in your first management job. ©2002 (Random House) Morning Motivators'--perfect for starting out your week on the right foot! Available on CD. Catalog number 33261 (7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. TIME MANAGEMENT TIME MANAGEMENT KISS THAT FROG: 21 Ways To Turn Negatives into CD13012 THE FRINGE HOURS Positives by Jessica Turner by Brian Tracy In this practical and liberating book, Jessica Turner empowers women to take back The legendary Eat That Frog! (more than 450,000 copies sold and translated into 23 languages) provides the 21 most effective methods for conquering procrastination NEW pockets of time they already have in their day in order to practice self-care and do the things they love. Turner uses her own experiences and those of women across the and accomplishing more. Now Brian Tracy is coming out with another blockbuster. country to teach readers how to balance their many responsibilities while still taking The master of No Excuses is turning his attention to positive thinking, and in the tra- time to invest in themselves. She also addresses barriers to this lifestyle, such as com- dition of Eat That Frog! he offers the listener 21 ways to turn negatives into positives. parison and guilt, and demonstrates how eliminating these feelings and making ©2012 Unabridged (Hachette) changes to one's schedule will make the reader a better wife, mother, and friend.Per- Available on CD. Catalog number 33103(4CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. fect for any woman who is doing everything for everyone--except herself--The Fringe Hours is ideal for both individuals and small group use.Unabridged ©2015 TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. MANAGING TIME BY MANAGING YOUR EMAIL TIME MANAGEMENT by Jeff Davidson Email has become the great blessing, as well as the great curse, of today's career pro- GET GOING (Overcoming Procrastination) fessionals. Each of us is deluged by more messages coming in than we can comfort- by Jane B. Burka, Ph.D. and Lenora N. Yuen, Ph.D. ably respond to. How can we better manage email so as to better manage our day and Start to finish now. Managing your procrastination: you can overcome. Step by step our time? In this compelling session, professional speaker Jeff Davidson, who has proven techniques. ©1985 (Listen USA) written such popular books as Breathing Space, Simpler Living, The Ten Minute Available on CD. Catalog number 33400 (1 CD 57 Min.) Guide to Managing Time, and The 60 Second Organizer, lays out a plan to help you get started immediately. Jeff discusses the importance of recognizing email as a tool, TIME MANAGEMENT not the driving force behind how you plan your day. He describes how to set up and GETTING ORGANIZED IN THE GOOGLE ERA use a file folder system that will instantly make you more efficient. He discusses an by Douglas C. Merrill email triage system consisting of four categories that will enable you to quickly win- From how to harness the amazing power of search, to how to get the most out of now down any volume of email messages you receive. Don't let droves of email in cloud computing, to techniques for filtering through the enormous avalanche of your IN bin plague you for another day. Adapted ©2011 information that assaults us at every turn, to tips for minimizing distractions and bet- Available On Demand on the TRL Audiobooks app. ter integrating work and life, Getting Organized in the Google Era is chock-full of practical, invaluable, and often counterintuitive advice for anyone who wants to be TIME MANAGEMENT more organized and productive–and less stressed--in our 21st-century world. MANAGE YOUR TIME TO REDUCE YOUR STRESS Unabridged.©2010 (Random House) by Rita Emmett Available on CD. Catalog number 33278 (6 CDs 75 Min. each) A self-improvement guru's inspiring and effective tips for gaining control of our Her- Available On Demand on the TRL Audiobooks app. culean workloads and overbooked personal lives. How often do you think to your- self, So much to do and so little time? I n the sympathetic and insightful style of The TIME MANAGEMENT Procrastinator's Handbook, Rita Emmett offers help for those of us with too much to GETTING THINGS DONE do. The key is not time management but "stuff" management-taking control of all by Jeff Davidson those tasks to do, people to see, commitments and obligations to fulfill. Mismanage- The phrase “getting things done” is almost a rallying cry for a generation of career ment of all that "to-do" stuff is what leads to stress. We often have little control over professionals striving to make their mark on the world. In this program, Jeff David- the demands made upon us, yet we can control our response. That's where the man- son, author of 56 mainstream books, 260 e-books, and 24 iPhone apps, discusses the agement of stress must start. Emmett combines quick, easy-to-digest tips and infec- nuances of what he does to maintain high personal productivity hour after hour, day tious good humor to give readers positive ways to handle stress and their overly busy after day. It's the little things that count, and Jeff shares oodles of tips, tactics, and lives, first by understanding how stress impacts our physical, mental, and emotional strategies to help you become more efficient, more effective, and more accomplished health. She shows us how to cut down on distractions and interruptions that sap our starting right now. Adapted ©2011 concentration and energy, be more organized and streamline our duties, ask for help Available On Demand on the TRL Audiobooks app. and be more selective about what we choose to do, and clarify our values and priori- tize activities based on what is important..Unabridged ©2008 TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. GETTING THINGS DONE by David Allen TIME MANAGEMENT Getting Things Done has the potential to transform the way you work-and the way THE ON-TIME ON-TARGET MANAGER you experience work. At any level of implementation, Allen’s entertaining and by Ken Blanchard, and Steve Gottry thought-provoking advice shows you how to pick up the pace without wearing your- Ken Blanchard's phenomenal best sellers, such as The One Minute Manager and self down. ©2002 (Simon & Schuster) Raving Fans, have made him a globally recognized business legend. Now, he has Available on CD. Catalog number 33245 (3 CDs 60 Min. each) joined with noted business author Steve Gottry to explore one of the most common Available On Demand on the TRL Audiobooks app. and insidious problems plaguing the workplace: procrastination. Unabridged. ©2003 (Harper Audio) TIME MANAGEMENT Available on CD. Catalog number 33269 (2 CDs 75 Min. each) HOW TO MASTER YOUR TIME TIME MANAGEMENT by Brian Tracy CD13012 ORGANIZE TOMORROW TODAY Discover how you can gain two extra hours daily which can translate into a potential by Jason Selk 25 percent earnings gain. You will learn how to set goals, get organized, establish pri- W Dr. Jason Selk helps well-known professional and Olympic athletes as well as For- orities and much more. ©1989 (Nightingale-Conant Corp.) E N tune 500 executives and organizations develop the mental toughness necessary to Available on CD. Catalog number 33260 (6 CDs 5 Hours) thrive in the face of adversity and achieve elite-level results. Tom Bartow, following TIME MANAGEMENT a career as a winning college basketball coach, became one of the country’s top financial advisors and is now one of the premier business coaches in the nation. CD33235 IT’S ABOUT TIME MANAGEMENT Together, Selk and Bartow reveal the secrets of how both elite athletes and business by Marsha Sue Petrie leaders climb to the top.In Organize Tomorrow Today, two of the top minds in human The ultimate program to manage chaos, to overcome procrastination, to prioritize performance come together to deliver the pathway to extreme success. Doing more is with ease and to learn to say “NO”. Also learn to deal with interruptions and things not the answer, and Selk and Bartow walk you through how to achieve more by doing during the day that would take you off course. Marsha also knows how and when to less. There is a huge difference between knowing something and understanding. land a knockout punch. Think of her presentations as charm school with live ammu- There is an even wider gap between understanding and doing. Highly successful peo- nition. You'll learn proven tactics for managing people, change by learning the ple never get it all finished in any given day; however, they always get the most importance of making choices and being more flexible. “Let's be honest,” she says, important things completed. Selk and Bartow offer the 8 fundamentals of doing what “some of the situations you encounter are very difficult and you need to learn how to it is most important. Organize Tomorrow Today will show you the performance gains handle it or they'll tear you apart.” This is where you'll learn how to get the results that athletes, executives, and salespeople spend tens of thousands of dollars to you deserve, reduce conflict, build teams, improve relationships and create excel- achieve. Hachette. Unabridged ©2016 lence. Unabridged. ©2009 Available on CD. Catalog number 33110 (5 CDs, 6 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

76 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT TIME MANAGEMENT ORGANIZING GENIUS CD13012 THE PRODUCTIVITY PROJECT by Warren Bennis by Chris Bailey W Chris Bailey turned down lucrative job offers to pursue a lifelong dream—to spend a University of Southern California business professor Bennis and Los Angeles Times E reporter Biederman examine six “Great Groups” whose work affected and sometimes N year performing a deep dive experiment into the pursuit of productivity, a subject he changed the modern world. They are the Disney organization and its animated films; had been enamored with since he was a teenager. After obtaining his business degree, the Xerox Corporation's Palo Alto Research Center, which designed the first user- he created a blog to chronicle a year-long series of productivity experiments he con- friendly computer; the Clinton presidential campaign of 1992 for what the authors ducted on himself, where he also continued his research and interviews with some of deem a remarkable victory; Lockheed's Skunk Works, where the U-2 spy plane and the world’s foremost experts, from Charles Duhigg to David Allen. Among the the Stealth bomber were developed; Black Mountain College in the foothills of North experiments that he tackled: Bailey went several weeks with getting by on little to no Carolina, which lasted only from 1933 to 1956 but attracted many major artists; and sleep; he cut out caffeine and sugar; he lived in total isolation for 10 days; he used his the Manhattan Project, whose scientists created the atomic bomb. All of these smartphone for just an hour a day for three months; he gained ten pounds of muscle groups, the authors stress, consisted of enormously talented people with a sense of mass; he stretched his work week to 90 hours; a late riser, he got up at 5:30 every mission, who worked under a strong leader and were imbued with pragmatic opti- morning for three months—all the while monitoring the impact of his experiments on mism. Each segment is so well told that it has lessons for all.. Unabridged ©1998 the quality and quantity of his work. In an eye-opening and thoroughly engaging Available On Demand on the TRL Audiobooks app. read, Bailey offers a treasure trove of insights and over 25 best practices that will help you accomplish more. Brilliance Audio. Unabridged ©2016 TIME MANAGEMENT Available on CD. Catalog number 33111 (7 CDs, 8 Hours) THE POWER OF CLARITY TIME MANAGEMENT by Brian Tracy THE SECRETS TO DE-JUNKING YOUR LIFE The Power of Clarity is a synthesis of the best ideas and strategies on personal man- by Peggy Doolittle agement ever brought together in one place, in one simple, easy-to-use plan. It shows Learn to take control, organize, prioritize and get more done. The new super-orga- you to how to organize and simplify your life in the seven critical areas that are nized you will be more productive, more efficient, more happy and much less essential for complete balance and true peace of mind. You learn how to develop stressed than you ever thought possible. ©2001 (National Press Publications) goals and plans in each of the areas that are important to you. You learn how to set Workbook available upon request. clear priorities among the competing demands on your time. You learn how to focus Available on CD. Catalog number 33238 (6 CDs 5 Hours, 20 Min.) single mindedly on the one thing that you can do at any given time to achieve the most important results possible for you in that area. ©2001(Nightingale-Conant) TIME MANAGEMENT Workbook available upon request. SHORTCUTS TO CREATING AND MAINTAINING Available on CD. Catalog number 33257 (6 CDs 6 Hours, 15 Min.) ORGANIZED FILES AND RECORDS Learn strategies for organizing your files, computer, desk and office. ©2005 (Rock- TIME MANAGEMENT hurst University) THE POWER OF FULL ENGAGEMENT Available on CD. Catalog number 33232 (1 CD 66 Min.) by Jim Loehr and Tony Schwartz TIME MANAGEMENT The Power Of Full Engagement is a highly practical, scientifically based approach to STOP CLUTTER FROM STEALING YOUR LIFE managing your energy more skillfully both on and off the job. It lays out key training by Mike Nelson principles and provides a powerful, step-by-stop program that will help you. ©2001 “Stop Clutter from Stealing Your Life” gives you the practical advice you need to de- (Audio Renaissance) clutter you life and get yourself on the path to recovery. The tips you’ll find through- Available on CD. Catalog number 33200 (4 CDs 60 Min. each) out, such as clutter-free zones or establishing systems and filing habits will get you Available On Demand on the TRL Audiobooks app. organized—for good. ©2001 (Listen & Live) Available on CD. Catalog number 33266 (3 CDs 3 Hours, 30 Min.) TIME MANAGEMENT Available On Demand on the TRL Audiobooks app. THE POWER OF LESS TIME MANAGEMENT by Leo Babauta TAKING CONTROL OF YOUR WORKDAY With the countless distractions that come from every corner of a modern life, it’s amaz- ing that we’re ever able to accomplish anything. The Power of Less demonstrates how by CareerTrack (4 CDs 4 Hours) to streamline your life by identifying the essential and eliminating the unnecessary – Get organized once and for all! This program teaches you how to accomplish your freeing you from everyday clutter and allowing you to focus on accomplishing the own priorities without ignoring other people's demands. You'll learn to overcome the goals that can change your life for the better. ©2008 (Brilliance Audio) distractions that can sabotage even your best intentions... how to decide priorities Available on CD. Catalog number 33201 (4 CDs 4 Hours) quickly... and how to overcome procrastination. Best of all, you'll have more time for yourself when your workday is done — plus the energy to enjoy it. ©2006 (Career TIME MANAGEMENT Track) PROCRASTINATION Available on CD. Catalog number 33102 by Jane B. Burka, PhD and Lenora M. Yuen, PhD TIME MANAGEMENT Based on their workshops and counseling experience, psychologists Jane B. Burka THROW OUT FIFTY THINGS and Lenora M. Yuen offer a probing, sensitive, and at times humorous look at a prob- by Gail Blanke lem that affects everyone: students and scientists, secretaries and executives, home- Throw Out Fifty Things is truly an eye-opener. According to Blanke, Our lives are so makers and salespeople. Procrastination identifies the reasons we put off tasks—fears filled with junk from the past-from dried up tubes of crazy glue to old grudges that of failure, success, control, separation, and attachment—and their roots in our child- it's a wonder we can get up in the morning, never mind to work, care for our children, hood and adult experiences. The authors offer a practical, tested program to over- our parents and just put one foot in front of the other. Blanke wants to start a move- come procrastination by achieving set goals, managing time, enlisting support, and ment of people across America throwing out fifty things (magazines count as only handling stress. Burka and Yuen even provide tips on living and working with the one!) that will help liberate us form the stuff both physical and mental that clutters procrastinators you may know. Wise, effective, and easy to use, this new edition our lives. ©2009 (Listen and Live) shows why for 25 years Procrastination has been an immediate must-have for anyone Available on CD. Catalog number 33229 (3 CDs 80 Min. each) who puts things off until tomorrow. ©2012 Unabridged. (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 33105 (9 CDs 75 Min each) TIME MANAGEMENT TIME MANAGEMENT FROM THE INSIDE OUT TIME MANAGEMENT by Julie Morgenstern THE PROCRASTINATION EQUATION These days, we face no greater challenge in our personal and professional lives than by Piers Steel, Ph.D. organizing and managing our time. Learn how to overcome the time challenge once Using a mix of psychology, evolutionary biology, self-help, and more than a decade and for all! ©2000 (Simon & Schuster) of research, Dr. Piers Steel, the world’s foremost authority on procrastination, offers Available on CD. Catalog number 33231 (2 CDs 60 Min. each) a tried and true method helping us to identify, understand, and break free of our self- Available On Demand on the TRL Audiobooks app. destructive bad habits and create more positive lives for ourselves. Unabridged TIME MANAGEMENT ©2010 TIME MANAGEMENT IN AN INSTANT Available On Demand on the TRL Audiobooks app. by Karen LeLand TIME MANAGEMENT In today’s hurly-burly work environment, many businesspeople find it challenging to avoid distraction, stay focused, use their time and energy to maximum benefit, and THE PROCRASTINATOR’S HANDBOOK gain ground on important goals and outcomes. One study by the Families and Work by Rita Emmett Institute found that one third of Americans are overworked and more than 50 percent Emmett empowers procrastinators to identify the behavioral styles and patterns they of those surveyed say they are either doing too many tasks at the same time or are fre- use for putting things off, apply proven anti procrastination tips and techniques for quently interrupted during the workday--or both. In short, we are overloaded! Time achieving goals, and develop strategies to move forward when stuck or reverting to Management In An Instant helps people overcome the feeling of overload and out- patterns. ©2001 (Audio Renaissance) lines the best practices for improving everyday work situations. Unabridged. ©2008 Available on CD. Catalog number 33272(3 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 77 TIME MANAGEMENT EMOTIONS TIME MANAGEMENT EMOTIONS TIME MANAGEMENT MADE SIMPLE CD36009 ACHIEVING EMOTIONAL LITERACY by Brian Tracy by George A. Steiner Featuring the strategies that business expert Brian Tracy has identified as the most High IQ alone doesn't make a person smart. Without emotional intelligence -- the effective and that he himself employs, this handy volume reveals how you can: han- ability to understand and manage your feelings and how the feelings of others affect dle endless interruptions, meetings, emails, and phone calls; identify your key result you -- your chances of having a successful and happy life are very slim. Dr. Claude areas, allocate enough time for top priority responsibilities, batch similar tasks to pre- Steiner has taught emotional literacy to groups and individuals for twenty years. serve focus and make the most of each minute; overcome procrastination, deter- Now, in this step-by-step audiobook, Dr. Steiner tells you how to increase your own mine what to delegate and what to eliminate, utilize Program Evaluation and Review emotional literacy. You will hear Dr. Steiner's clear and systematic response to the Techniques to work backward from the future... and ensure your most important emotional blocks that hold us back. He will tell you how to: Reverse the dangerous goals are met, and more. Filled with Brian Tracy's trademark wisdom, this audiobook self-destructive emotional patterns that can rule a person's life, Open your heart and will help you get more done, in less time... and with much less stress. Unabridged. mind to honest and effective communication, Survey the emotional landscape, Take ©2009 responsibility for your emotional life, Achieving Emotional Literacy gives you the Available On Demand on the TRL Audiobooks app. tools to develop meaningful and loving personal relationships, become more effec- TIME MANAGEMENT tive in business situations, and bring new joy and satisfaction into every aspect of TODAY MATTERS your life.©1997 Abridged by John Maxwell Available On Demand on the TRL Audiobooks app. Lots of books claim they can change your life. How many actually teach you how to take the many small steps that lead to success each and every day of your life? John EMOTIONS Maxwell shows you how to seize the day in this hands on and inspiring guide. ©2004 CHOOSE TO LIVE AND LOVE (Time Warner Audiobooks) by Dr. Wayne Dyer Available on CD. Catalog number 33239 (3 CDs 60 Min. each) Reveals what you need to know to make the choices to live and love in the life you Available On Demand on the TRL Audiobooks app. truly want for yourself. ©1986 (Listen USA) TIME MANAGEMENT Available on CD. Catalog number 34569 (1 CD 60 Min.) THE ULTIMATE TIME MANAGEMENT SYSTEM! EMOTIONS Do you find yourself continually racing against time? Do you feel that you have so much to do that it’s difficult to get anything done? Laura Stack is a personal produc- CD36009 CONQUER FEAR! tivity expert, and she can show you how to create a time management system that The biggest obstacle that all sales distributors must overcome is fear: fear of rejection, works for you. Managing time effectively is the key to managing your individual per- fear of making decisions, fear of change, fear of failure, and of course, the big one— formance, but it’s much more complicated today than making a list and checking fear of success. This presentation will teach you the steps to improve your results by things off. Learn how to set priorities and focus on what’s truly important, plan and developing an unstoppable belief system.In this powerful program, you will learn to: schedule your day, and manage your calendar and tasks. Get organized, learn how to Identify and overcome self-limiting beliefs, Stop procrastination and self-sabotage, efficiently use social media, and eliminate time wasters in your day.©2010 Reject rejection with the Law of Average,Break through negative programming now, Available On Demand on the TRL Audiobooks app. Raise your self-esteem and confidence levels, Create momentum to stay motivated, Know what you really want and become unstoppable. Master the “Power of 5” to TIME MANAGEMENT accomplish what you want quickly and efficiently, Attract and sponsor more leaders. THE WAY WE’RE WORKING ISN’T WORKING By blending the head and heart of motivation, you will master the strongest combina- by Tony Schwartz tion of handling rejection, conquering fear, and become unstoppable. ©2010 The Way We're Working Isn't Working is one of those rare books with the power to Unabridged profoundly transform the way we work and live. Demand is exceeding our capacity. Available On Demand on the TRL Audiobooks app. The ethic of “more, bigger, faster” exacts a series of silent but pernicious costs at work, undermining our energy, focus, creativity, and passion. Nearly 75 percent of EMOTIONS employees around the world feel disengaged at work every day. The Way We're CONQUERING FEAR Working Isn't Working offers a groundbreaking approach to reenergizing our lives so by Harold Kushner we're both more satisfied and more productive—on the job and off. ©2010 (Simon & Schuster) An inescapable component of our lives, fear comes in many guises: fear of unemploy- ment; fear of aging, illness, losing beauty; fear of a terrorist attack or natural disaster. In Available on CD. Catalog number 33104 (5 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. uncertain times, coping with these fears can be especially challenging, but in this indis- pensable, hopeful book, Harold S. Kushner teaches us to confront, master, and even embrace fear for a more fulfilling life. Drawing on the teachings of religious and secu- lar literature and on the true stories of people who have faced their fears, Kushner helps RELAXATION us to see that fear can present us with extraordinary opportunities to connect with our RELAXATION emotions, rethink our values, and change our lives, and the world, for the better. For MINDFULNESS MEDITATION those who fear helplessness, he suggests empowerment: through prayer, service, and by Jon Kabat-Zinn education. For those who fear for mankind’s future, he insists on hope and pragmatic Learn how to access your own deep inner resources for learning, growing and heal- measures, such as working to protect the environment. For those who fear death, he ing. Enrich your experience of everyday living, reduce stress, and bring greater clar- proposes life lived boldly and purposefully. Unabridged©2010 ity and understanding to everything you do. ©1995 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 34117 (2 CDs 60 Min. each) EMOTIONS RELAXATION EMOTIONAL FREEDOM THE SILVA ULTRAMIND ESP SYSTEM by Judith Orloff, M.D. by Michael Wickett, Ed Bernd, Jr., Jose Luies Romero, JoNell Monaco Lytle Picture yourself trapped in a traffic jam feeling utterly calm. Imagine being unflappa- Unleash the telepathic powers you were born with! In just 15 minutes a day, you can ble and relaxed when your supervisor loses her temper. What if you were peaceful develop the ability to: read minds accurately, influence people from a distance, instead of anxious? What if your life were filled with nurturing relationships and a receive guidance from High Intelligence, create “good vibes” with anyone you meet, warm sense of belonging? This is what it feels like when you've achieved emotional detect hidden information, find lasting inner peace, and in the process...unleash the freedom. National best-selling author Dr. Judith Orloff invites you to take a remark- telepathic powers you were born with! ©2001 (Nightingale-Conant) NOTE: Each of able journey, one that leads to happiness and serenity, and a place where you can gain these CDs are relaxation/meditation. Please do not use while driving. mastery over the negativity that pervades daily life. No matter how stressed you cur- Workbook available upon request. rently feel, the time for positive change is now. You possess the ability to liberate Available on CD. Catalog number 34148 (9 CDs 7.5 Hours) yourself from depression, anger, and fear.©2009 (Random House) Available on CD. Catalog number 34171 (3 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. EMOTIONS EMOTIONS EMOTIONS 12 SECRETS TO HIGH SELF-ESTEEM EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER by Linda Larsen MORE THAN IQ There are valuable personal benefits to knowing what you want out of life. But just by Daniel Goleman, Ph.D. knowing isn’t enough; you have to act in your own best interests. Others won’t do it It is the tenth anniversary since the first publication of Daniel Goleman’s ground for you. Linda Larsen brings new awareness of the inner obstacles you may have breaking best-seller, Emotional Intelligence which maps the territory where IQ meets allowed to get in the way of your success or happiness. She then gives you the tools EQ, where we apply what we know to how we live. Spending over a year on the New and tactics you need to positively change the ways you see yourself, present yourself, York Times best-seller list, Emotional Intelligence provided the evidence for what and allow others to treat you. When you’ve finished this program, you’ll have a set of many successful people already knew: being smart isn’t just a matter of mastering goals and directions to use throughout your life as support and reinforcement to be facts; its a matter of mastering your own emotions and understanding the emotions of happier, healthier, more prosperous and fulfilled. ©2006 (Skill path Publications) the people around you. Abridged ©2005 (Audio-Renaissance) CD-ROM Workbook available on request. Available on CD. Catalog number 34161 (3 CDs 90 Min. each) Available on CD. Catalog number 35513(6 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app.

78 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library EMOTIONS EMOTIONS EMOTIONS EMOTIONS EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER SELF-ESTEEM & PEAK PERFORMANCE MORE THAN IQ by Jack Canfield by Daniel Goleman, Ph.D. How you feel about yourself affects every single aspect of your life. Jack Canfield It is the tenth anniversary since the first publication of Daniel Goleman’s ground shows you how to boost your self-esteem and live life to the hilt. ©1995 (Career- breaking best-seller, Emotional Intelligence which maps the territory where IQ meets Track) EQ, where we apply what we know to how we live. Spending over a year on the New Available on CD. Catalog number 35502 (6 CDs 7 Hours) York Times best-seller list, Emotional Intelligence provided the evidence for what many successful people already knew: being smart isn’t just a matter of mastering EMOTIONS facts; its a matter of mastering your own emotions and understanding the emotions of SELF-ESTEEM the people around you. Unabridged ©2005 (Audio-Renaissance) by Caroline Myss Available on CD. Catalog number 34162 (11 CDs 65 Min. each) What is self-esteem? A type of confidence? Or something far greater? On Self- Available On Demand on the TRL Audiobooks app. Esteem, Caroline Myss casts a new light on this often misunderstood subject, rede- fining self-esteem as an actual core power that is essential to our evolutionary prog- EMOTIONS ress. ©2002 (Sounds True) FEAR AND OTHER UNINVITED GUESTS Available on CD. Catalog number 35505 (4 CDs 70 Min. each) by Harriet Lerner, Ph.D. Learn how to tackle the anxiety, fear and shame that keep us from optimal living and EMOTIONS loving. ©2004 (Harper-Collins) SOCIAL INTELLIGENCE Available on CD. Catalog number 34180 (3 CDs 75 Min. each) by Daniel Goleman, Ph.D. In richly anecdotal detail, Goleman brings to life the entirely new field of social neu- EMOTIONS roscience that has emerged in the decade since the publication of Emotional Intelli- FEEL THE FEAR AND DO IT ANYWAY gence. He shows that, far more than we are consciously aware, our daily encounters by Susan Jeffers with parents, spouses, bosses, and even strangers shape our brains and affect cells Do you have difficulty making decisions... asking your boss for a raise... committing throughout our bodies. Our relationships create a setpoint for our daily moods and to or leaving a relationship... going on an interview... facing the future? Does fear influence our immune response; they are crucial to achievement in students and keep you from jumping into life with energy and excitement? Now, Susan Jeffers, workers; they determine whether or not some genes are expressed, for good or ill. who has helped millions turn their lives around, can help you become more powerful (abridged) ©2006 (Audio-Renaissance) in the face of your fears. Dynamic and inspirational, Feel the Fear and Do It Anyway Available on CD. Catalog number 34176 (5 CDs 70 Min. each) is filled with concrete techniques for turning passivity into action. (Unabridged) Available On Demand on the TRL Audiobooks app. ©2007 (Hay House) Available on CD. Catalog number 34506 (8 CDs 60 Min. each) EMOTIONS THROUGH FEAR TO LOVE EMOTIONS by Duane O’Kane GOOD GRIEF In Through Fear to Love: How to Stop Resisting the Very Thing You Want Most, by Theresa Caputo you’ll discover why many of us are not so much lacking in life’s abundance as we are Theresa Caputo provides a guide to overcoming grief, filled with inspiring lessons from sabotaging it, and learn through proactive, dynamic experiential exercises how to Spirit and astonishing stories from the clients who have been empowered by Theresa's stop resisting the very thing you want the most. Through compelling storytelling and spiritual readings. After more than a decade of being a practicing medium, Theresa theoretical teachings based on their findings through years of experience in Clinical Caputo brings the powerful lessons she has learned about grief, healing, and finding Psychology, N.L.P., Gestalt Therapy, Family Systems Theory, and A Course In Mira- happiness in the wake of tragedy. In almost every reading she gives, Spirit insists that cles studies, Duane and Catherine introduce a ground breaking, new approach to inte- people begin to embrace their lives again. Easily said, but not everyone knows where to grating psychology and spirituality. ©2001 (Nightingale-Conant) begin, and putting back together the pieces of a life marked by loss is never easy. Some- Workbook available upon request. times, you need spiritual guidance-that's where Theresa comes in. With her energetic, Available on CD. Catalog number 34165 (8 CDs 9 Hours) positive and encouraging tone, Theresa uses the lessons from Spirit to guide you through grief toward a place of solace and healing. Each lesson is grounded in her cli- EMOTIONS ents' stories as they share the experience of losing their loved ones, their encounters WORKING WITH EMOTIONAL INTELLIGENCE with Spirit during readings, and the ways in which they've been able to heal and grow. by Daniel Goleman, Ph.D. Each chapter is filled with activities to help you find your “new normal”-including Dr. Goleman shows why emotional intelligence has become the new yardstick of journal entries, individual and group exercises, meditations, and moments of reflection- success for CEO’s and junior hires alike. With real-life examples from the business based on the truths that Unabridged©2017 world, including successes and failures, this program provides a blueprint for all who Available On Demand on the TRL Audiobooks app. want to thrive -- with integrity and satisfaction -- in the new global economy. ©1998 (Audio Renaissance) EMOTIONS Available on CD. Catalog number 34170 (10 CDs 85 Min. each) MAXIMUM CONFIDENCE Available On Demand on the TRL Audiobooks app. by Jack Canfield Jack Canfield will help you feel more love and contentment than you ever have before, just as he's helped thousands of people create more positive relationships with FEELINGS themselves and others. Jack is an internationally known expert in the areas of self- esteem, peak performance and the psychology of achievement. He is the founder and FEELINGS co-creator of the amazing New York Times #1 Best-Selling Chicken Soup for the THE ALCHEMIST Soul book series, which currently has an astonishing 53 million copies in print world- by Paulo Coelho wide. What's more, he's a graduate of Harvard University and University of Massa- This story, dazzling in its simplicity and wisdom, is about an Andalusian shepherd chusetts, a teacher, psychotherapist, and corporate consultant. In this program, he'll boy named Santiago who travels from his homeland in Spain to the Egyptian desert show you practical techniques that can bring about both immediate changes and in search of treasure buried in the Pyramids. Along the way he meets a Gypsy long-term growth in your life. ©2001 (Nightingale-Conant) woman, a man who calls himself king, and an Alchemist, all of whom point Santiago Available on CD. Catalog number 35510 (6 CDs 60 Min. each) in the direction of his quest. The story of Santiago is an eternal testament to the trans- forming power of our dreams and the importance of listening to our hearts. ©1998 EMOTIONS Unabridged (Harper Audio) THE OTHER KIND OF SMART Available on CD. Catalog number 36008 (4 CDs 4 Hours) by Harvey Deutschendorf Emotional intelligence (EI) has been called “advanced common sense” and is proven FEELINGS to be a far better predictor of success than IQ. And unlike cognitive function, your BE HAPPY WITHOUT BEING PERFECT emotional capacities are flexible, adaptable, and highly expandable. Filled with by Alice D. Domar, Ph.D. inspiring stories from companies who have tapped into the power of EI, along with All of us struggle with high expectations from time to time. But for many women, the profiles of people facing real-world dilemmas and easy-to-implement action plans, worries can become debilitating–and often, we don’t even know we’re letting unreal- The Other Kind of Smart opens your eyes to crucial, yet often ignored, life lessons. istic expectations color our thinking. The good news is, we have the power to break Unabridged. ©2009 (Brilliance Audio) free from the perfectionist trap–and internationally renowned health psychologist, Available on CD. Catalog number 34174 (5 CDs 6 Hours) Dr. Alice Domar can show you how. ©2008 (Random House) Available on CD. Catalog number 36092 (2 CDs 75 Min. each) EMOTIONS Available On Demand on the TRL Audiobooks app. THE POWER OF RESILIENCE by Robert Brooks, Ph.D., Sam Goldstein, Ph.D. EMOTIONS In this breakthrough guide, the authors show adults how to call forth and nurture the HAPPINESS power of resilience in themselves. Using real-life, moving stories from their work, by Jack Boland they tell readers how to cultivate inner strength and optimism in themselves and in Use the miracle-working powers within you to develop and enjoy your own potential those around them. ©2004 (McGraw-Hill Audio) for happiness. ©1986 (Listen USA) Available on CD. Catalog number 34175 (4 CDs 70 Min. each) Available on CD. Catalog number 36086(1 CD 59 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 79 FEELINGS FEELINGS FEELINGS FEELINGS THE HAPPINESS ADVANTAGE UNCONDITIONAL SELF-ACCEPTANCE by Shawn Achor by Cheri Huber Conventional wisdom holds that if we work hard we will be more successful, and if On Unconditional Self-Acceptance, Cheri Huber offers us an effective process to we are more successful, then we'll be happy. If we can just find that great job, win release the blocked energies and conditional messages that keep us from attaining our that next promotion, lose those five pounds, happiness will follow. But recent discov- personal and professional goals. In this full-length audio retreat, listeners will learn eries in the field of positive psychology have shown that this formula is actually more about: How to be your own mentor - “The Five Steps of Acceptance”: trans- backward: Happiness fuels success, not the other way around. When we are positive, forming difficult emotions into sources of strength – How to develop reflective lis- our brains become more engaged, creative, motivated, energetic, resilient, and pro- tening skills for interacting with others – Ten guided imagery sessions, including a ductive at work. ©2010 Unabridged (Random House) simple practice that can be used in any situation when overwhelmed by strong feel- Available on CD. Catalog number 36009 (6 CDs 75 Min. each) ings, and more. ©2005 (Sounds True) Available On Demand on the TRL Audiobooks app. These CDs contain Meditation exercises and should not be used while driving. Available on CD. Catalog number 36007 (6 CDs 6 Hours, 15 Min.) FEELINGS Available On Demand on the TRL Audiobooks app. HAPPY AT LAST by Richard O’Connor In Happy at Last, psychotherapist Richard O’Connor offers new thinking about how STRESS we attain and maintain happiness, and he shows us that it doesn’t necessarily have to STRESS come at a high cost or in a big package. Rather, we can be in command of our happi- CD36163 THE BREAKOUT PRINCIPLE ness by learning to control how our minds work so that we can identify and savor the hidden positive aspects of everyday life. ©2008 (Macmillan Audio) by Herbert Benson The Breakout Principle delivers the ultimate self-help principle -- simple instructions Available on CD. Catalog number 36088 (4 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. to activate a powerful biological trigger that converts conflict and confusion into clarity and extraordinary performance, a state athletes refer to as “the zone.”More FEELINGS than three decades ago, Dr. Herbert Benson of the Harvard Medical School began HAVING IT ALL research into why some people are devastated by stress while others thrive, turning it into brilliant achievement. Now The Breakout Principle reports the discovery of an by John Assaraf easy-to-access inner switch that increases mental function, enhances creativity and No matter what you want in your life, Having It All will take you from where you are productivity, maximizes athletic performance, and enriches spiritual life. The Break- to where you want to be. Entrepreneur John Assaraf started with nothing and went on out Principle now reveals how to maximize your untapped abilities and powers. to create a multimillion dollar empire and achieve the life of his dreams, earning him- Abridged ©2004 self the nickname “The Street Kid.” Now, he shares the best of what he's learned so Available On Demand on the TRL Audiobooks app. you, too, can create the life of your dreams. Having It All contains practical exercises and powerful lessons to help you achieve greater happiness and long lasting success. STRESS ©2007 (Simon & Schuster) CREATING MIRACLES EVERY DAY Available on CD. Catalog number 36090(3 CDs 65 Min. each) by Richard Carlson, Ph.D. Available On Demand on the TRL Audiobooks app. Bestselling author Richard Carlson shows you how to bridge the gap between what you think you want and what will make you happy. In a thought-provoking delivery, FEELINGS Richard will also show you how to decrease stress and tensions on the job, while HUMOR GOES A LONG WAY increasing your overall productivity. ©1998 (Nightingale-Conant) by Art Buchwald Workbook available upon request. New methods for getting your own way, dealing with all the difficult people in your Available on CD. Catalog number 36100 (6 CDs 75 Min. each) life,: spouses, bankers, lawyers, in-laws, secretaries, doctors, plumbers and children. STRESS ©1986 (Listen & Learn) A COMPLAINT FREE WORLD Available on CD. Catalog number 36065 (1 CD 42 Min.) by Will Bowen FEELINGS In your hands, you hold the secret to transforming your life. Big words? Yes, but this LIGHTEN UP: The Power Of Humor At Work is a plan that has already proven itself with millions of people around the world. Pas- tor Will Bowen developed the life-changing A Complaint Free World plan based on by Matt Weinstein, Ph.D. the simple idea that good things will happen for you in abundance if you can just The author provides tips to manage yourself and others with humor. Why and how to leave your grumbling behind. In a Sunday-morning sermon, Will told his congrega- take your work seriously, yourself lightly. ©1986 (Listen USA) tion he wanted to make the world a complaint-free zone and, to prove he was serious, Available on CD. Catalog number 36067 (1 CD 52 Min.) by challenging them to not complain for 21 days. How well would we do? ©2007 Available On Demand on the TRL Audiobooks app. (Random House) FEELINGS Available on CD. Catalog number 36155 (4 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. LOVE FOR NO REASON by Marci Shimoff STRESS In Love for No Reason, transformational expert Marci Shimoff offers a breakthrough THE COW IN THE PARKING LOT approach to experiencing a lasting state of unconditional love - the kind of love that by Leonard Scheff and Susan Edmiston doesn't depend on another person, situation, or romantic partner, and that you can Road rage. Domestic violence. Professionally angry TV and radio commentators. access at any time and in any circumstance. This is the deepest and truest form of We’re a society that is swimming in anger, always about to snap. Leonard Scheff, a love and is the key to lasting joy and fulfillment in life. ©2011 (Simon & Schuster) trial attorney, once used anger to fuel his court persona, until he came to realize just Available on CD. Catalog number 36077 (6 CDs 6 Hours, 25 Min.) how poisonous anger is. That and his intense study of Buddhism and meditation Available On Demand on the TRL Audiobooks app. changed him. His transformation can be summarized in a simple parable: Imagine you are circling a crowded parking lot when, just as you spot a space, another driver FEELINGS races ahead and takes it. Easy to imagine the rage. But now imagine that instead of THE PURSUIT OF PERFECT another driver, a cow has lumbered into that parking space and settled down. The by Tal Ben-Shahar, Ph.D. anger dissolves into bemusement. What really changed? You-your perspective. DO YOU WANT YOUR LIFE TO BE PERFECT? We're all laboring under our own Using simple Buddhist principles and applying them in a way that is easy for non- and society's expectations to be perfect in every way-to look younger, to make more Buddhists to understand and put into practice, Scheff has created an interactive book money, to be happy all the time. But according to Tal Ben-Shahar, the New York that helps readers change perspective, step by step, so that they can replace the anger Times bestselling author of Happier, the pursuit of perfect may actually be the num- in their lives with a newfound happiness.(Unabridged) ©2010 (High Bridge) ber-one internal obstacle to finding happiness. OR DO YOU WANT TO BE Available on CD. Catalog number 36163(4 CDs 70 Min. each) HAPPY? Applying cutting-edge research in the field of positive psychology-the sci- Available On Demand on the TRL Audiobooks app. entific principles taught in his wildly popular course at Harvard University-Ben-Sha- FEELINGS har takes us off the impossible pursuit of perfection and directs us to the way to DON’T BITE THE HOOK happiness, richness, and true fulfillment. Unabridged. ©2009 (High Bridge)) by Pema Chodron Available on CD. Catalog number 36096 (6 CDs 70 Min. each) Life has a way of provoking us with traffic jams and computer malfunctions, with Available On Demand on the TRL Audiobooks app. emotionally distant partners and crying children—and before we know it, we're upset. We feel terrible, and then we end up saying and doing things that only make FEELINGS matters worse. But it doesn't have to be that way, says Pema Chödrön. It is possible to STUMBLING ON HAPPINESS relate constructively to the inevitable shocks, losses, and frustrations of life so that by Daniel Gilbert we can find true happiness. The key, Pema explains, is not biting the “hook” of our A smart and funny book by a prominent Harvard psychologist, which uses ground- habitual responses. In this recorded weekend retreat, Pema draws on Buddhist teach- breaking research and (often hilarious) anecdotes to show us why we’re so lousy at ings from The Way of the Bodhisattva to reveal how we can stay centered in the predicting what will make us happy – and what we can do about it. ©2006 (Random midst of difficulty improve stressful relationships step out of the downward spiral of House) self-hatred awaken compassion for ourselves and others. ©2007 (Random House) Available on CD. Catalog number 36083 (6 CDs 75 Min. each) Available on CD. Catalog number 36152(3 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

80 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library STRESS STRESS STRESS STRESS DON’T SWEAT THE SMALL STUFF... LIVE LIFE WITH... LESS STRESS by Richard Carlson, Ph.D. by Joseph Currier, Ph.D. Carlson shows you simple ways to keep the little things from taking over your life. Understanding stress can make it work for you. ©1984 (Listen & Learn) ©1997 (Simon & Schuster) Available on CD. Catalog number 36192 (1 CD 49 Min.) Available on CD. Catalog number 36147 (4 CDs 60 Min. each) STRESS STRESS MANAGING STRESS FULL CATASTROPHE LIVING by Roy Hunter by Jon Kabat-Zinn, Ph.D. This 18-minute hypnotic meditation guides you to your peaceful place, and then Stress - It is everywhere around us. Even worse, it gets inside us: sapping our energy, helps you establish triggers for choice when others push your buttons. Roy Hunter, undermining our health, and making us more vulnerable to anxiety, depression, and MS, FAPHP, is a Certified Hypnotherapy Instructor, author/trainer and professional disease. Now, based on Dr. Jon Kabat-Zinn s renowned mindfulness-based stress public speaker. He received the 1990 Hypnotic Voice of the Year Award from the reduction program, this ground breaking book shows you how to use natural, medi- International Hypnosis Hall of Fame. He started practicing hypnosis professionally in cally proven methods to soothe and heal your body, mind, and spirit. ©2008 (Ran- 1983, and has taught professional hypnosis since 1987. Today he teaches and lectures dom House) to hypnosis professionals both across the USA and abroad. His books are required Available on CD. Catalog number 36154 (5 CDs 70 Min. each) texts at numerous hypnosis schools around the world. Unabridged©2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

STRESS STRESS THE HAPPINESS TRACK MANAGE YOUR TIME TO REDUCE YOUR STRESS by Emma Seppala, Ph.D. by Rita Emmett Everyone wants to be happy and successful. And yet the pursuit of both has never How often do you think to yourself, So much to do and so little time? In the sympa- been more elusive. As work and personal demands rise, we try to keep up by juggling thetic and insightful style of The Procrastinator’s Handbook, Rita Emmett offers help everything better, moving faster, and doing more. While we might succeed in the for those of us with too much to do. The key is not time management but “stuff” man- short term, it comes at a cost to our well-being, relationships, and, paradoxically, our agement—taking control of all those tasks to do, people to see, commitments and productivity. In The Happiness Track, Emma Seppala, the science director of the obligations to fulfill. Mismanagement of all that “to-do” stuff is what leads to stress. Center for Compassion and Altruism Research and Education at Stanford University, ©2008 (MacMillan Audio) explains that our inability to achieve sustainable fulfillment is tied to common but Available on CD. Catalog number 36157 (4 CDs 70 Min. each) outdated notions about success. We are taught that getting ahead means doing every- Available On Demand on the TRL Audiobooks app. thing that’s thrown at us (and then some) with razor-sharp focus and iron discipline; that success depends on our drive and talents; and that achievement cannot happen STRESS without stress. The Happiness Track demolishes these counter-productive theories. THE SECRET TO INVINCIBILITY Drawing on the latest findings from the fields of cognitive psychology and neurosci- by Paul Pearsall, Ph.D. ence—research on happiness, resilience, willpower, compassion, positive stress, cre- Created by renowned author, speaker, and cancer “thriver” Dr. Paul Pearsall, The ativity, mindfulness—Seppala shows that finding happiness and fulfillment may, in Secret to Invincibility will empower you not merely to get through the challenges fact, be the most productive thing we can do to thrive professionally. Filled with that are inevitably going to come your way, but to convert them into a kind of magi- practical advice on how to apply these scientific findings to our daily lives, The Hap- cal armor - one that will make you stronger and better, and able to reach that ultimate piness Track is a life-changing guide to fast tracking our success and creating the destination even faster than you would have without them. ©2004 (Nightingale- anxiety-free life we want. ©2016 Unabridged. (Harper Audio) Conant) Available on CD. Catalog number 36166(5 CDs,6 Hours) Available on CD. Catalog number 36158 (9 CDs 6 Hours, 30 Min.)

STRESS STRESS HOW TO ENJOY YOUR LIFE AND YOUR JOB SELF-DISCIPLINE & EMOTIONAL CONTROL by Dale Carnegie by CareerTrack Even if you love your job, you probably have days when almost nothing goes right. Does your temper ever get you into trouble? Do you sometimes rub people the wrong Collecting the most inspirational passages from his landmark mega-bestsellers How way? When was the last time you promised to change a habit — and you did? Self- to Win Friends and Influence People and How to Stop Worrying and Start Living, Discipline & Emotional Control will help you change your negative behaviors per- Dale Carnegie's How to Enjoy Your Life and Your Job will help you create a new manently. This powerful system is based on rational-emotive behavior therapy, approach to life and get the most out of yourself -- all the time. (Unabridged) ©2010 which uses some of the most effective tools in modern psychology. Presented by Dr. (Simon & Schuster) Tom Miller, this program will give you strategies to help you handle crises and Available on CD. Catalog number 36162 (5 CDs 68 Min. each) reduce stress, methods for reducing compulsive behavior (ideal for weight control), and techniques to remain in control and ease pressure. ©2006 (CareerTrack) STRESS Available on CD. Catalog number 36164 (6 CDs 6 Hours) HOW TO MANAGE STRESS by Joseph Currier STRESS Why we build up stress, what we can do about it, getting started the right way and STRESS LESS exercises for relaxation. ©1982 (Listen & Learn) by Don Colbert, M.D. Available on CD. Catalog number 36251 (1 CD 49 Min.) No one likes to feel stress! So then why are Americans the most stressed people in the world? Best-selling author, Dr. Don Colbert discusses why this epidemic is out of STRESS control and exposes this culprit behind many debilitating and damaging diseases. THE JOY OF STRESS Using , testimonies of patients, biblical principles, and proven the- by Peter Hanson, M.D. ories, Colbert presents successful strategies for conquering stress that will challenge In this lively and unique presentation, Peter Hanson describes how you can manage and convince readers to make life long changes. ©2005 (Oasis Audio) your stress and make it your greatest ally in maximizing your potential. ©1986 (Lis- Available on CD. Catalog number 36149 (6 CDs 75 Min. each) ten USA) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 36146 (1 CD 39 Min.) Available On Demand on the TRL Audiobooks app. STRESS STRESS PROOF YOUR BRAIN STRESS by Richard Hanson THE LAW OF HAPPINESS Our brains have evolved powerful tools for coping with threats and danger-but in the by Dr. Henry Cloud face of modern stresses like information overload, money worries, and interpersonal Drawing from the latest scientific and psychological research on the quest for happi- conflicts, our survival reflexes can do more harm than good. Join Dr. Rick Hanson to ness, The Law of Happiness reveals that the spiritual truths of the Bible hold the learn research-based techniques and meditations that will literally re-shape your secrets to the happiness we desire. As Dr. Cloud unpacks these universal, eternal brain to make you more resilient, confident, and peaceful, including: - How to principles, he reveals that true happiness is not about circumstances, physical health, replace your brain's unhealthy reactions to stress with protective and self-nurturing financial success, or even about the people in our lives. In other words, it’s not about responses- Techniques for using memory to soothe and release painful feelings of the factors that are frequently beyond our control. Rather, happiness is found in sadness, guilt, anxiety, inadequacy, or anger - Guided meditations for calming choosing to become the kind of people God created us to be. With chapter titles like chronic worries, developing gratitude, building inner strength, and more - How to re- “Happy People Connect,” “Happy People Don't Compare Themselves,” “Happy Peo- wire your brain away from frustration, heartache, fear, and anger toward content- ple Have a Calling,” and “Happy People Forgive,” Cloud shows just how happiness ment, love, and peace. Modern brain research has helped us discover which contem- is achieved as he sets readers on a pathway of spiritual transformation that connects plative practices have the most positive impact on our physical and mental health. Dr. them with the God of the universe. With these new tools, readers will discover that Rick Hanson brings you scientifically sound tools for finding freedom from irritabil- their relationships, their careers, and their inner selves are infused with the joy ity, worry, and overwhelm-by deepening your neurological capacity for happiness they’ve been seeking. ©2011 Unabridged (Simon & Schuster) and wellness. Abridged. ©2010 Available on CD. Catalog number 36165 (4 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 81 STRESS HEALTH STRESS HEALTH STRESS RELIEF THE AMEN SOLUTION by Michael Reed Gach, Ph.D. by Daniel G. Amen, M.D. Stress, according to traditional Chinese medicine, depletes the vital energy stored in the In The Amen Solution best-selling author and brain expert Dr. Daniel Amen shares kidneys and weakens the immune system. On Stress Relief, Michael Reed Gach gives his one-of-a-kind brain-based program that helps you lose weight, improve your listeners techniques to nourish the kidneys and counteract stress. Learn self-acupres- memory, and boost your mood at the same time. This is the same program offered at sure, deep breathing exercises, and gentle stretches to feel more relaxed and enhance the world-renowned Amen Clinics that has already helped thousands of people lose the quality of your life in as little as just five minutes a day. ©2003 (Sounds True) the love handles and muffin tops. ©2011 Unabridged (Random House) Workbook required. Available on CD. Catalog number 38134 (11 CDs 75 Min. each) Available on CD. Catalog number 36153 (1 CD 60 Min.) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. STRESS HEALTH CD36163 STRESS RELIEF ARE YOU READY? by Martin Rossman by Bob Harper Practice guided relaxation through an awareness of the body, the breath and the imag- The world-renowned fitness coach on the hit TV show The Biggest Loser presents ination. Apply creative problem solving through accessing inner wisdom through the his winning approach to lasting weight loss by showing how to get at the root of your imagination. Stress is a normal part of life, but too much stress can wear us out and overeating problem, followed by a nutritionally savvy diet and unique exercise plan. lower our resistance to illness. Dr. Martin L. Rossman provides clinically proven ©2008 (Random House) techniques for managing both the internal and external causes of stress. “These prac- Available on CD. Catalog number 38114 (2 CDs 2 Hours) tices often yield immediate, positive results,” explains Dr. Rossman. “People who bring their stress under control generally discover that they have more energy, better HEALTH mental clarity and emotional balance, and even a more effective immune system.” BODY FOR LIFE FOR WOMEN Join this respected physician to learn: Simple breathing techniques that produce by Pamela Peeke, M.D. immediate relief when stress arises, Deep relaxation exercises for releasing built-up Body-for-LIFE helped hundreds of thousands of people the world over to build stron- tension and becoming more grounded, Guided imagery practices for staying relaxed ger bodies and enjoy a higher quality of life. Now Dr. Pamela Peeke, bestselling in high-tension situations—and for creatively resolving problems. Abridged ©2010 author of Fight Fat After Forty, adapts the unique insights of the Body-for-LIFE pro- Available On Demand on the TRL Audiobooks app. gram to the specific hormonal, metabolic, and physiological requirements of women STRESS so they can achieve the same rapid, life-transforming results. Dr. Peeke draws on cut- ting-edge research as she fashions a 12-week eating, exercise, and emotional health SUPERSTRESS SOLUTION program, specially tailored to women. © 2005 (Audio Renaissance) by Roberta Lee., M.D. Available on CD. Catalog number 38214 (3 CDs 70 Min. each) In this empowering, life-changing book, Dr. Lee presents the solution to SuperStress. Available On Demand on the TRL Audiobooks app. She shows how you can build stress resistance and resilience into your life with a unique prescription for recognizing, rebalancing, and protecting against stresses HEALTH small and large. Starting with a comprehensive, informative questionnaire to deter- mine your stress level and stress personality type, The SuperStress Solution then BREATHING: The Master Key To Self Healing guides you through a 4-week healing program to reset your rattled nervous system to by Andrew Weil, M.D. a default state of rest rather than high alert. ©2010 (Random House) On Breathing: The Master Key to Self Healing, listeners will learn a complete course Available on CD. Catalog number 36161 (4 CDs 68 Min. each) of eight breathing exercises that Dr. Weil uses in his own life, and has prescribed to Available On Demand on the TRL Audiobooks app. hundreds of patients over the past two decades, Dr. Weil reports that these breathing exercises get more favorable response from patients than anything else he teaches. ©1999 (Sounds True) Do Not use Part Two While Driving HEALTH Workbook available upon request. Available on CD. Catalog number 38264 (2 CDs 60 Min. each) HEALTH THE 4 DAY DIET HEALTH by Ian K. Smith, M.D. CD38131 THE CANCER CHRONICLES Dr. Ian demands big results from his diet plans: whether on VH1’s Celebrity Fit Club, by George Johnson State Farm’s 50 Million Pound Challenge or his numerous inspirational appearances When the woman he loved was diagnosed with a metastatic cancer, George Johnson across the country, his advice has helped countless numbers of dieters lose millions set out to learn everything he could about the disease and the people who spend their of pounds. With over twenty years of experience watching how and why dieters lose careers trying to understand and to fight it. What he discovered is a revolution under weight—and how they don’t—Dr. Ian developed a program that actually retrains the way—an explosion of new ideas about what cancer really is and where it comes brain to diet naturally. ©2008 (MacMillan Audio) from. Deftly excavating and illuminating decades of investigation and analysis, Available on CD. Catalog number 38115 (3 CDs 3 Hours, 10 Min.) rooted in every discipline from evolutionary biology to game theory and physics, Available On Demand on the TRL Audiobooks app. Johnson explores what we know—and what we still don't—about cancer, and why a cure remains such a slippery goal. Throughout his pursuit, Johnson clarifies the HEALTH human experience of cancer with grace, bearing witness to the punishing gauntlet of THE 4-HOUR BODY consultations, surgeries, targeted therapies, and other treatments. Through Johnson’s by Timothy Ferriss radiant prose and authoritative perspective on science, he takes us on an adventure Is it possible to: Reach your genetic potential in 6 months? Sleep 2 hours per day and through the history and recent advances in cancer research that will challenge every- perform better? Lose more fat than a marathoner by bingeing? Yes, and much more. thing you thought you knew about the disease.Unabridged. ©2014 Join author Tim Ferriss as he shares the incredible experiments he's done over 10 years Available On Demand on the TRL Audiobooks app. to beat genetics and achieve the impossible... for himself and more than 200 men and woman aged 18 to 70. It's up to you to choose your own adventure: Want to lose 20 HEALTH pounds of fat in 30 days without exercise? Run 50 kilometers after just 12 weeks of CD38131 training? That's just the tip of the iceberg. ©2008 Unabridged (Random House) THE CANCER WHISPERER Available on CD. Catalog number 38133 (3 CDs 75 Min. each) by Sophie Sabbage Available On Demand on the TRL Audiobooks app. The self-published sensation and UK bestseller that has helped thousands touched by cancer. “I have cancer. Cancer does not have me.” Sophie Sabbage was forty-eight HEALTH years old, happily married, and mother to a four-year-old daughter when she was THE 5 FORCES OF WELLNESS diagnosed with late-stage lung cancer. Since that shocking diagnosis, she has been on by Mark Hyman, M.D a remarkable journey of healing and renewal that has reshaped her life-for the better. This program presents the new science of staying healthy - otherwise known as ultra- The Cancer Whisperer chronicles Sophie's extraordinary relationship with cancer and prevention. This powerful medicine of the future shatters the myths of today's “fix- the very effective methods she has used for dealing with her fear, anger, denial, and the-broken-parts” medicine. Instead of masking symptoms, it's a proven plan for grief. The Brené Brown of cancer, Sophie empowers readers to reject the traditional identifying and eliminating the forces that cause more than 90 percent of today's most adversarial relationship with cancer by teaching us how to listen to it; how to be common and devastating diseases. It's a patient-centered plan that shows you how to healed by it as well as how to seek to cure it; and how to be emotionally free even create a lifetime of good health. ©2005 (Nightingale Conant) when we are physically curtailed. Beautifully and poignantly written, The Cancer Workbook available on request. Whisperer encourages cancer patients to: • Direct their own treatment while pre- Available on CD. Catalog number 38124.(8 CDs 7 Hours) serving their personhood in a system that tends to see them as patients more than peo- ple. • Engage with fear, anger, and grief in healthy and healing ways instead of HEALTH toughing it out, trying to be falsely positive, or collapsing into despair. • Radically THE AGE OF MIRACLES shift from being a cancer victim to a cancer listener-fostering an understanding of by Marianne Williamson cancer as a symptom of other underlying causes and engaging with whatever changes There simply comes a time in our lives—not fundamentally different from the way it calls on them to make. As authentic as it is revolutionary, The Cancer Whisperer puberty separates childhood from adulthood—when it’s time for one part of our- calls for an end to “the war on cancer” and the start of a more transformative dialogue selves to die and for something new to be born. ©2008 (Hay House) with the disease. Unabridged. ©2017 Available on CD. Catalog number 38101 (4 CDs 4 Hours, 20 Min) Available On Demand on the TRL Audiobooks app.

82 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library HEALTH HEALTH HEALTH HEALTH CD38131 CHANGE YOUR BRAIN, CHANGE YOUR BODY THE EXECUTIVE SUCCESS DIET by Daniel G. Amen, M.D. by June Roth, M.S. and Harvey Ross, M.D. The key to a better body—in shape, energized, and youthful—is a healthy brain. Two nutritional experts provide tips for eating smart for maximum efficiency and top Based on the latest medical research, as well as on Dr. Amen’s two decades of clini- performance. ©1986 (Listen and Learn). (1 CD 50 Min.) cal practice at the renowned Amen Clinics, where Dr. Amen and his associates pio- Available on CD. Catalog number 38209 neered the use of the most advanced brain imaging technology, Change Your Brain, Change Your Body shows you how to take the very best care of your brain.Whether HEALTH you’re just coming to realize that it’s time to get your body into shape, or are already THE EXHAUSTION CURE fit and want to take it to the next level, Change Your Brain, Change Your Body is all by Laura Stack you need to start putting the power of the brain-body connection to work for you If you’re like millions of Americans, you get home from a long day with barely today. Unabridged. ©2010 enough energy to lift the remote control. But with Laura Stack’s comprehensive plan, Available On Demand on the TRL Audiobooks app. you can regain your vitality in just three weeks. Let The Productivity Pro® help you HEALTH eliminate the “energy bandits” from all aspects of your life--from your diet and your work schedule to your environment and your relationships--so you can start living in CD38131 CHASING LIFE a way that will boost your energy. ©2008 (Random House) by Sonjay Gupta Available on CD. Catalog number 38103(3 CDs 80 Min. each) For centuries, adventurers and scientists have believed that not only could we delay Available On Demand on the TRL Audiobooks app. death but that “practical immortality” was within our reach. Today, many well- respected researchers would be inclined to agree. In a book that is not about anti- HEALTH aging, but about functional aging--extending your healthy, active life--Dr. Sanjay FAST FOOD NATION Gupta blends together compelling stories of the most up-to-date scientific break- by Erick Schlosser throughs from around the world, with cutting-edge research and advice on achieving Fast Food Nation is a ground breaking work of investigation and cultural history that practical immortality in this lifetime. Gupta's advice is often counterintuitive: lon- is changing the way America thinks about the way it eats. ©2001 (Random House) gevity is not about eating well, but about eating less; nutritional supplements are a Available on CD. Catalog number 38128(8 CDs 9 Hours) waste of your money; eating chocolate and drinking coffee can make you healthier. Available On Demand on the TRL Audiobooks app. Abridged. ©2007 Available On Demand on the TRL Audiobooks app. HEALTH THE FAT SMASH DIET HEALTH by Ian K. Smith, M.D. CD38131 COPING WITH THE EMOTIONAL IMPACT OF CANCER Finally, here is a scientifically-based diet that will not only help you lose weight, but by Neil Fiore Unabridged. will improve your overall health and help prevent serious medical conditions such as Become an active patient and build your emotional support systems. Drawing on his diabetes, heart disease, stroke, and osteoarthritis. ©2006 (Audio Renaissance) experience as a thirty-year survivor of a “terminal” cancer diagnosis and his training Available on CD. Catalog number 38117 (1 CD 65 Min.) as a licensed psychologist, Neil Fiore provides deep insight and practical tools for: • managing the initial shock at receiving a cancer diagnosis, • lessening stress and HEALTH worry, • combating depression, • preparing your body for treatment, • living a rich THE FAT FLUSH PLAN full life with cancer despite the fear and possibility of recurrence. This audio book by Ann Louise Gittleman, M.S., C.N.S. shows patients and their families how to work with medical caregivers, communicate From one of the top nutritionists in the United States comes a revolutionary diet plan. with each other, and overcome feelings of helplessness. ©2009 Based on a delicious and healthy combination of essential fats, proteins, and carbo- Available On Demand on the TRL Audiobooks app. hydrates, Ann Louise Gittleman’s Fat Flush was first popularized on ivillage.com, HEALTH the Women’s Network. ©2002 (McGraw-Hill Audio) CORE BALANCE Available on CD. Catalog number 38118 (4 CDs 65 Min. each) by Marcelle Pick, MSN, OB/GYN NP HEALTH At its most basic level, Core Balance shows you how to self-diagnose one of six FIRST IMPRESSIONS major biochemical imbalances that may be preventing you from losing weight. These by Janet Elsea, Ph.D. include digestive, hormonal, adrenal, neurotransmitter, inflammatory, and detoxifica- Successfully presenting yourself. Making dynamic first impressions. Effective com- tion imbalances. From there, Pick guides you through easy lifestyle and diet changes municating. How to look, sound, say and listen. Controlling key moments in your customized to heal your specific imbalance. Throughout, you will learn how to begin life. ©1985 (Listen USA) living in a manner that encourages optimal health—without a lot of deprivation and Available on CD. Catalog number 38004 (1 CD 52 Min.) stringent dieting rules— by achieving core balance from the inside out, and, of Available On Demand on the TRL Audiobooks app. course, weight loss for life. ©2009 (Hay House) Available on CD. Catalog number 38116 (4 CDs 75 Min. each) HEALTH CD38103 THE FOOD FIGHT HEALTH by McKay Jenkins THE DUKE DIET In the past two decades, GMOs have come to dominate the American diet. Advocates by Howard J. Eisenson, M.D., and Martin Binks, Ph.D (Unabridged) hail them as the future of food, an enhanced method of crop breeding that can help The Duke Diet takes a balanced and personalized approach to weight loss that covers feed an ever-increasing global population and adapt to a rapidly changing environ- nutrition, fitness, and behavioral strategies, all to help us overcome obstacles and ment. Critics, meanwhile, call for their banishment, insisting GMOs were designed achieve lasting success. Drs. Eisenson and Binks distill their methods only previ- by overeager scientists and greedy corporations to bolster an industrial food system ously available only to those paying nearly $10,000 for a monthlong stay that have that forces us to rely on cheap, unhealthy, processed food so they can turn an easy made the Duke Diet & Fitness Center famous. They show us that slimming down is profit. In response, health-conscious brands such as Trader Joe's and Whole Foods not just about finding new ways to eat and exercise but also involves learning new have started boasting that they are “GMO-free,” and companies like Monsanto have ways to think about food, fitness, and a healthy lifestyle.©2007 (Tantor) become villains in the eyes of average consumers.Where can we turn for the truth? Available on CD. Catalog number 38199.(8 CDs 70 Min.each) Are GMOs an astounding scientific breakthrough destined to end world hunger? Or Available On Demand on the TRL Audiobooks app. are they simply a way for giant companies to control a problematic food system? HEALTH Environmental writer McKay Jenkins traveled across the country to answer these THE EMPEROR OF ALL MALADIES questions and discovered that the GMO controversy is more complicated than meets by Diddhartha Mukherjee the eye. The result is a comprehensive, nuanced examination of the state of our food Written by cancer physician, researcher, and award-winning science writer Sid- system and a much-needed guide for consumers to help them make more informed dhartha Mukherjee, The Emperor of All Maladies is a stunning combination of medi- choices about what to eat for their next meal. Unabridged ©2017 cal history, cutting-edge science, and narrative journalism that transforms our Available On Demand on the TRL Audiobooks app. understanding of cancer and much of the world around us. Mukherjee examines can- HEALTH cer with a cellular biologist's precision, a novelist's richness of detail, a historian's THE GERSON THERAPY range, and a biographer's passion. (Unabridged) ©2010 (Tantor) by Charlotte Gerson and Morton Walker, D.P.M Available On Demand on the TRL Audiobooks app. The Gerson Therapy has successfully treated thousands of patients for over 60 years. HEALTH Now, in this authoritative revised and updated edition, alternative medicine therapist THE END OF OVEREATING Charlotte Gerson and medical journalist Morton Walker reveal even more on the by David A. Kessler, M.D. powerful healing effects of organic fruits and vegetables. Not only can juicing The End of Overeating explains for the first time why it is exceptionally difficult to reverse the effects of many degenerative illnesses-it can save lives. The Gerson Ther- resist certain foods and why it's so easy to overindulge. Dr. Kessler presents ground apy shows you: How to beat cancer by changing your body chemistry , Special juic- breaking research, from popular brand manufacturers to advertisers, chain restau- ing techniques for maximum healing power How to combat allergies, obesity, high rants, and fast food franchises. Dr. Kessler's cutting-edge investigation offers new blood pressure, AIDS, lupus, and other diseases This unique resource will help and insights and useful tools to help us find a solution. There has never been a more thor- inspire anyone who has ever said, “I want to get well. Just show me how.” The Ger- ough, compelling, or in-depth analysis of why we eat the way we do. ©2009 (Simon son Therapy offers a powerful, time-tested healing option that has worked for others & Schuster) - and can work for you! ©2011 Unabridged. (Tantor Audio) Available on CD. Catalog number 38119 (6 CDs 70 Min. each) Available on CD. Catalog number 38301 (2 MP3 CDs, 13 Hours) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 83 HEALTH HEALTH HEALTH HEALTH HEALING BACK PAIN MASTER YOUR METABOLISM by John E. Sarno, M.D. by Jillian Michaels Do you have back, neck or shoulder pain that won't go away? You may be suffering Does it feel as if you are fighting your body to lose even one pound or just to main- from TMS, or Tension Myositis Syndrome...and you don't have to take it anymore! tain your current weight? Respected health and wellness expert and best-selling Learn how to recognize the root of TMS and it's causes and you could experience author Jillian Michaels has been there, too. So she consulted top experts in the field sweet relief within 2-6 short weeks. ©1991 (Audio Renaissance) of metabolism and discovered that she had inadvertently been abusing her endocrine Available on CD. Catalog number 38113 (3 CDs 70 Min. each) system for years. After fixing her own metabolism, she decided to share what she learned by devising this simple, 3-phase plan that engages all the weight-loss hor- HEALTH mones (including the friendly HGH, testosterone, DHEA; and the not-so-friendly: insulin, cortisol, and excess estrogen). ©2010 (Random House) HEALTHY SLEEP Available on CD. Catalog number 38122 (3 CDs 60 Min. each) by Andrew Weil, MD, and Rubin Naman, Ph.D Available On Demand on the TRL Audiobooks app. Imagine waking up each day alert, invigorated, and at the peak of health—without needing that cup of coffee to get going. For many, this sounds like a fantasy. But HEALTH according to Dr. Andrew Weil and his colleague Dr. Rubin Naiman, healthy sleep and THE MINDFUL WAY THROUGH DEPRESSION healthy waking are well within your grasp, without turning to sleeping drugs. Now in by Mark Williams, John Teasdale, Zindel Segal & Jon Kabat-Zinn this two-CD set, these two mind-body experts present practical tools to help you Nearly one in six Americans will experience clinical depression in their lives, yet enjoy the life-changing health benefits that optimum sleep provides. ©2007 (Sounds many people don't know how to cope with this misunderstood condition. With The True) Mindful Way Through Depression, four uniquely qualified experts provide the Available on CD. Catalog number 38127 (2 CDs 2 Hours, 15 Min.) answer to overcome the mental habits that lead to despair--and the keys to genuine change that lasts a lifetime. ©2008 (Sounds True) HEALTH Available on CD. Catalog number 38131 (4 CDs 60 Min. each) HOW TO FEEL GREAT 24 HOURS A DAY Available On Demand on the TRL Audiobooks app. by George Sheehan, M.D. HEALTH Aging is a myth when you learn how to feel great. ©1983 (Listen & Learn) MINDING THE BODY, MENDING THE MIND Available on CD. Catalog number 38203 (1 CD 47 Min.) by Joan Borysenko, Ph.D. Available On Demand on the TRL Audiobooks app. Based on Dr. Borysenko’s pioneering work, Minding the Body, Mending the Mind continues to be a classic in its field—a time-tested program that can teach you how to HEALTH take control of your own physical and emotional well-being. Unabridged. ©2007 I CAN DO THIS DIET (Hachette Audio) Available on CD. Catalog number 38129 (8 CDs 8 Hours, 50 Min.) by Don Colbert, M.D. Finally, a diet that works with your body - instead of against it! Are you tired of say- HEALTH ing, “I can't do that!” when looking at diet programs? Or starting a program full of MY BIG FAT GREEK DIET confidence and excitement, only to revert back to old habits when the plan becomes by Dr. Nick Yphantides unsustainable? Forget the old diets that work against your body. It is time to work How a 467-Pound Physician Hit His Ideal Weight and How You Can Too! Dr. Nick with your body to lose weights and keep it off for life. (Unabridged) ©2009 (Oasis shares the amazing eating plan that helped him shed 267 pounds and keep them off. Audio) As a medical doctor who has personally struggled with his weight, Dr. Nick Yphan- Available on CD. Catalog number 38271 (8 CDs 9 Hours, 25 Min.) tides can empathize with the plight of the overweight and offer a proven, medically Available On Demand on the TRL Audiobooks app. safe plan for losing weight. In My Big Fat Greek Diet, he teaches readers the power- ful 7 Pillars of Weight Loss. His program features practical how-tos anyone can HEALTH apply, whether they need to lose 10 or 300 pounds. Analyzing components of a vari- THE JOY OF EATING WELL ety of well-known diets, Dr. Nick assists readers in customizing a weight-loss pro- by Andrew Weil, M.D., Carolyn Ross, M.D. gram that will handle their specific needs and fit their life-styles. © 2004 Available on CD. Catalog number 38109 (5 CDs 72 Min. each) Health first, then weight. This is part of the liberating new approach to managing our Available On Demand on the TRL Audiobooks app. patterns of eating developed by integrative medicine pioneer Dr. Andrew Weil and Dr. Carolyn Ross. The Joy of Eating Well presents their revolutionary program for HEALTH transforming your relationship with food and fostering harmony in the mind and OVERWEIGHT KIDS spirit through greater self-awareness and body acceptance. This richly informative by Dr. Linda Mintle two-session course of practical teachings, actionable advice, and exercises explores: This positive, practical inspirational guide will help parents find spiritual and behav- Dr. Weil's insights about optimal nutrition, cultural influences on our eating patterns, ioral solutions for their children. ©2005 (Oasis Audio) and an integrative view of eating well including his anti-inflammatory diet The five Available on CD. Catalog number 38216 (3 CDs 3 Hours, 30 Min.) levels of healing our relationship with food, from behaviors and emotions to core beliefs and the needs of the recognition of the soul Dr. Ross SIMPLE Plan a five- HEALTH point system for managing meals plus tips for making lifestyle changes that support THE PERRICONE PROMISE your goals Seven guided practices with Dr. Ross including Mindful Eating, The by Nicholas Perricone, M.D Awakened Body Process, and The Future Self Meditation There is considerable mis- Dr. Perricone reveals a ground breaking, 28-day program that promises to help read- conception about food that tastes good being incompatible with food that is good for ers stay young forever. ©2004 (Time Warner) you. With The Joy of Eating Well, now you have a much-needed resource for honor- Available on CD. Catalog number 38121 (2 CDs 75 Min. each) ing the body and spirit while moving toward your healthy weight. ©2011 Available On Demand on the TRL Audiobooks app. Unabridged. (Sounds True) Available on CD. Catalog number 38126 (2 CDs 75 Min each) HEALTH POSITIVE ENERGY HEALTH by Judith Orloff, M.D. THE LOW CARB YO-YO Are you forever rushing around, fending off chronic exhaustion? Are you desperately overcommitted, afraid to say no? Do you have fang marks from being bled dry by by Dr. Barry Sears energy vampires? Does the onslaught of violence in the news leave you drained? If Finally, getting some perspective on the crazy world of dieting. In this book, which so, you're the victim of a hidden energy crisis. To resolve it you need more than tradi- can be found only in audio, Dr. Sears presents the best scientific evidence against the tional solutions such as eating well, getting a good night’s sleep, and exercising. Here low-carb diet fad. The New York Times bestselling author applies and builds upon at last is the complete prescription to stop you from feeling constantly drained and the proven principles of his own Zone Diet program. Learn how to stop the awful enables you to live a more vibrant life: the Positive Energy Program created by Judith cycle of body weight yo-yoing. © 2004 (Oasis Audio) Orloff, M.D. ©2004 (Random House) Available on CD. Catalog number 38108 (3 CDs 50 Min. each) Available on CD. Catalog number 38272 (3 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. HEALTH HEALTH RETHINKING THIN MAGICAL MIND, MAGICAL BODY by Gin Kolata Rethinking Thin asks whether words like willpower are really applicable when it by Deepak Chopra, M.D. comes to eating and body weight. It dramatizes what it feels like to spend a lifetime In this program, Dr. Chopra reveals how you can achieve any result in life through struggling with ones weight and fantasizing about finally getting thin. It tells the lit- the power of your own awareness. Chopra is nationally recognized in the holistic tle-known story of the science of obesity and the history of diets and dieting---scien- health field for popularizing Ayurveda, (Sanskrit for “knowledge of life”) India’s tific and social phenomena that have made some people rich and thin and left others ancient system of natural healing. Thousands of Americans, including hundreds of fat and miserable. And it offers commonsense answers to questions about weight, physicians, now turn to Ayurveda, one of the fastest growing forms of alternative eating habits, and obesity, giving us a better understanding of the weight that is right treatment in America. ©1990 (Nightingale-Conant Corp.) for our bodies. (Unabridged) ©2007 (Tantor) Workbook available upon request. Available on CD. Catalog number 38112 (7 CDs 70 Min. each) Available on CD. Catalog number 38237 (6 CDs 5 Hours, 30 Min.) Available On Demand on the TRL Audiobooks app.

84 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library HEALTH HEALTH HEALTH HEALTH THE SPECTRUM THE YOUTH PILL by Dean Ornish, M.D by David Stipp Ornish returns with The Spectrum, a ground breaking audiobook that helps you The promise of a longer life has captivated humans for centuries, even before the first determine where you are on the spectrum of health and gives you choices for gaining person set out to find the Fountain of Youth. But promises of life extension have long and sustaining optimum health for life. ©2007 (Random House) reeked of snake oil, and despite our wishful thinking, most of us regard it as an Available on CD. Catalog number 38123.(3 CDs 75 Min.each) impossible dream. In The Youth Pill, science writer David Stipp explores the history of efforts to slow aging, which have been plagued by fits and starts that have led to HEALTH dead ends, not to mention countless disillusioning hoaxes. But as Stipp shows, we THE ULTIMATE WEIGHT SOLUTION may now be much closer than we think. (Unabridged) ©2010 (Tantor) by Dr. Phil McGraw Available on CD. Catalog number 38132 (9 CDs 70 Min. each) This program will change the way you behave and think about food, weight loss, and, Available On Demand on the TRL Audiobooks app. ultimately, yourself. Dr. Phil delivers an action-oriented plan to give you immediate results. You’ll get the real reason you’ve lost control of your weight with tools to identify what to eat, when to eat, how to eat, and why you eat when you don’t want to. ©2003 (Simon & Schuster) FAMILY Available on CD. Catalog number 38249 (5 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. HEALTH THE 7 HABITS OF HIGHLY EFFECTIVE FAMILIES HEALTH by Stephen Covey ULTRA-LONGEVITY This program strikes at the core of the problems society is experiencing in families by Mark Liponis, M.D. today. Stephen Covey offers us powerful solutions for solving these dilemmas and According to the latest scientific research, you can control the aging process, simply the courage needed to make the tough choices to build meaningful, loving relation- by paying attention to one thing: your immune system. All you have to do is manage ships. ©1997 (Covey Leadership Center, Inc.) your immune system, because every disease of aging, and in fact aging itself, has Available on CD. Catalog number 39108 (3 CDs 65 Min. each) been shown to be associated with an overactive immune system. In Ultra Longevity, Available On Demand on the TRL Audiobooks app. Dr. Mark Liponis, presents this revolutionary new paradigm for the first time. He explains the science behind this extraordinary idea, and shows how the immune sys- tem can lead to aging and all aging-related diseases, including heart disease, cancer, FAMILY and diabetes. ©2007 (Hachette Audio) THE 7 HABITS OF HIGHLY EFFECTIVE MARRIAGE Available on CD. Catalog number 38102 (5 CDs 65 Min. each) by Stephen R. Covey In today's world, the desire to create a strong marriage and family is not enough. It HEALTH takes a new mind-set, a new skill-set, and a new tool-set to deal with the challenge. If WALKING we are to respond effectively to the changes, our relationships must be grounded in by Andrew Weil, M.D with Mark Fenton principles of effectiveness. ©2008 (Franklin Covey) There are dozens of resources on walking for better health but none with the ultimate Available on CD. Catalog number 39106(2 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. walking coach alongside America's most trusted complementary health-care physi- cian. Whether you're a seasoned walking enthusiast looking for an edge or taking your first steps toward a healthier tomorrow, with Walking, anyone can put their best FAMILY foot forward to make the most of this enjoyable and life-changing exercise. ©2006 52 WAYS TO BUILD YOUR CHILDS SELF ESTEEM (Sounds True) by Dondi Scumaci Available on CD. Catalog number 38267 (2 CDs 2 Hours, 18 Min.) The most important assignment you have as a parent is to instill your child with high HEALTH self-esteem. Children with high self-esteem grow up to be adults with healthy self- WHAT’S AGE GOT TO DO WITH IT? regard. They enjoy life more and make the most of their opportunities. Renowned trainer and author Dondi Scumaci knows it takes more than desire to give your child by Robin McGraw the inner resources he or she needs to be confident throughout life. Through this pro- What's age got to do with it? Absolutely nothing! When Robin McGraw appears with gram, she provides 52 unique ways to boost your child’s self-esteem so he or she is her husband, Dr. Phil, on his nationally syndicated talk show, viewers of all ages ready to take on anything. It’s a must-hear program for parents with children of all write her to ask how she looks so fabulous at the age of 55. In What's Age Got to Do ages. ©2007 (Rockhurst) with It?, Robin shares her journey, including the ups and downs, and the secrets for Available on CD. Catalog number 39105 (1 CD 45 Min.) staying healthy and in shape. Unabridged. ©2008 (Oasis Audio) Available on CD. Catalog number 38003 (6 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. FAMILY BOUNDARIES WITH KIDS HEALTH by Dr. Henry Cloud, Dr. John Townsend CD39112 WHEN PANIC ATTACKS Here at last is the help you need for raising your kids to take responsibility for their by David Burns actions, attitudes, emotions. Drs. Henry Cloud and John Townsend take you through Do you toss and turn at night with a knot in your stomach, worrying about your job, the ins and outs of establishing family boundaries and of instilling the kind of charac- your family, work, your health, or relationships? Do you suffer from crippling shy- ter in your children that will help them lead balanced, productive, and fulfilling adult ness, obsessive doubts, or feelings of insecurity? Are you plagued by fears, phobias, lives. Learn how to - set limits and still be a loving parents - bring control to an out- or panic attacks?What you may not realize is that these fears are almost never based of-control family life - apply the ten laws of boundaries to parenting - define legiti- on reality. Anxiety is one of the world's oldest cons. When you're anxious, you're mate boundaries for your family. ©1998 (Zondervan) actually fooling yourself. You are telling yourself things that simply aren't true.In Available on CD. Catalog number 39165 (3 CDs 60 Min. each) When Panic Attacks, Dr. Burns takes you by the hand and shows you how to over- come every conceivable kind of anxiety. In fact, you will learn how to use more than forty simple, effective techniques, and the moment you put the lie to the distorted FAMILY thoughts that plague you, your fears will immediately disappear. Dr. Burns also DELIVERED FROM DISTRACTION shares the latest research on the drugs commonly prescribed for anxiety and depres- by Edward M. Hallowell, M.D., and John J. Ratey, M.D. sion and explains why they may sometimes do more harm than good.This is not pop In this new book, Drs. Edward M. Hallowell and John J. Ratey build on the break- psychology but proven, fast-acting techniques that have been shown to be more throughs of Driven to Distraction to offer a comprehensive and entirely up-to-date effective than medications. When Panic Attacks is an indispensable handbook for guide to living a successful life with ADD. ©2007 (Random House) anyone who's worried sick and sick of worrying.Unabridged. ©2017 Available on CD. Catalog number 39109 (3 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. HEALTH WHY WE GET FAT HEALTH by Gary Taubes FAMILY FIRST Taubes reveals the bad nutritional science of the last century, none more damaging or by Dr. Phil McGraw misguided than the “calories-in, calories-out” model of why we get fat, and the good Do you feel that your family is not what it used to be, or what it has the potential to science that has been ignored, especially regarding insulin's regulation of our fat tis- be? Do you worry that the parenting decisions you're making today may be scarring sue. He also answers the most persistent questions: Why are some people thin and your child for life? Do you sometimes feel you are in a tug of war with the world over others fat? What roles do exercise and genetics play in our weight? What foods who will shape your child's values and beliefs? Family First offers you and your fam- should we eat, and what foods should we avoid? Packed with essential information ily hope -- for a phenomenal home life now, and a productive, fulfilling future for and concluding with an easy-to-follow diet, Why We Get Fat is an invaluable key in your children. As Dr. Phil says, you are not raising children you are raising adults, our understanding of an international epidemic and a guide to what each of us can do and everything you do today impacts what kind of adult your child will become. You about it. ©2011 Unabridged (Random House) are building the future. ©2004 (Simon & Schuster) Available on CD. Catalog number 38135 (7 CDs 70 Min. each) Available on CD. Catalog number 39160 (6 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 85 FAMILY FAMILY FAMILY FAMILY THE LEADER IN ME RAISING POSITIVE KIDS IN A NEGATIVE WORLD by Stephen R. Covey by Zig Ziglar In 1999, the A.B. Combs elementary school in Raleigh, N.C. launched a new leader- Zig believes the family needs help in today’s society with a more optimistic, practi- ship program that taught The 7 Habits of Highly Effective People to a pilot group of cal, and down-to-earth approach to parenting. Zig deals specifically with areas of children. The next year they instituted the program school wide; by the end of that encouragement and discipline. He emphasizes family time for moral input and for second year, the average end of grade score for the school had gone from an 84 to a sound education in all facets of life. He guarantees that the content of this program 94. The school reported significant increases in self-confidence and self-worth in the will change your family life. ©2002 (Zig Ziglar Corp.) children, a dramatic drop in discipline problems, and impressive increases in teacher Available on CD. Catalog number 39161 (7 CDs 9 Hours) and administrator job satisfaction.©2008 (Simon & Schuster) Available on CD. Catalog number 39173 (1 CD 90 Min.) FAMILY Available On Demand on the TRL Audiobooks app. RESCUE YOUR LOVE LIFE by Dr. Henry Cloud & Dr. John Townsend FAMILY This title shows couples how to ignite their marriage with 50 irresistible attitudes and LOVE & WAR behaviors. Beginning with self-examination and setting realistic expectations, the authors explore how couples can nurture and master healthy communication, build by John and Stasi Eldredge trust and enhance the romance in their marriage. As in their other bestselling literary What the Eldredge best sellers Wild at Heart did for men, and Captivating did for endeavors, Cloud & Townsend take it a step further as they help couples solve women, Love & War will do for married couples everywhere. John and Stasi destructive conflicts and offer strategies for avoiding temptation that can destroy Eldredge have contributed the quintessential works on Christian spirituality through God's plan for marriage. ©2005 (Oasis Audio) the experience of men and the experience of women, and now they turn their focus to Available on CD. Catalog number 39139 (6 CDs 75 Min. each) the incredible dynamic between those two forces. Unabridged. ©2009 (Random Available On Demand on the TRL Audiobooks app. House) Available on CD. Catalog number 39104 (6 CDs 75 Min. each) FAMILY SCREAM FREE MARRIAGE FAMILY by Hal Edward Runkel, LMFT LOVE AND RESPECT In ScreamFree Marriage, Hal introduces some radical new concepts about marriage, by Dr. Emerson Eggerichs teaching couples how to embrace this inevitable conflict as a profound vehicle for Successful couples know that harmony and happiness in marriage are not achieved strengthening a marriage. Rather than just a source of pain and disagreement, these by love alone. There is the other side of the Ephesians 5:33 equation - respect. Yes, a “Fires of Commitment,” as Hal describes them, can actually be the exact experience wife needs love. But a husband needs respect. Based on extensive biblical and scien- needed to grow couples into new levels of maturity and intimacy. By simply learning tific research, Dr. Emerson Eggerichs reveals the secret to couples meeting each the ScreamFree formula of Calming Down, Growing Up, and Getting Closer, you too other's deepest needs: Without love she reacts without respect, and without respect he can cross through these fires and end up with a closer and more passionate marriage reacts without love and a destructive, vicious cycle begins. Love and Respect is a than ever before. Using accessible anecdotes and the disarming humor that readers groundbreaking book, to be featured on Focus on the Family, which offers much- have come to love, Runkel disproves prevailing marital wisdom, puts couples on a needed help to husbands and wives everywhere. It introduces the biblical teaching of path to “intimate independence” and reveals a whole new, fresh approach to mar- unconditional respect, and that it is as powerful as unconditional love. ©2004 riage. ©2011 Unabridged (Random House) Unabridged. (Oasis Audio) Available on CD. Catalog number 39174 (7 CDs 8 Hours, 10 Min.) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 39166 (5 CDs 60 Min each) FAMILY FAMILY SCREAM FREE PARENTING LOVE, MAGIC, AND MUDPIES by Hal Edward Runkel, LMFT by Bernie S. Siegel, M.D. This practical, effective guide for parents of all ages with kids of all ages introduces Delivered with just the right dose of compassion, inspiration, and gentle humor, proven principles for overcoming the anxieties and stresses of parenting and setting Love, Magic and Mudpies is an insightful and supportive guide on every aspect of new patterns of connection and cooperation. ©2007 (Random House) parenting. ©2007 (Hachette Audio) Available on CD. Catalog number 39107 (4 CDs 75 Min. each) Available on CD. Catalog number 39169 (5 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. FAMILY FAMILY THE SEVEN SPIRITUAL LAWS FOR PARENTS MARRIAGE AND OTHER ACTS OF CHARITY by Deepak Chopra After a general discussion of parenting and the gift of spirit, this book explores specific by Kate Braestrup ways to practice the Seven Spiritual Laws as a family, how to convey these laws to chil- Kate Braestrup has been married and widowed, betrayed and betrothed, her personal dren depending on their ages, and how to embody them in age-specific activities each spirituality constantly evolving along the way. How do God and love figure in our day, beginning on Sundays with the Law of Pure Potentiality. ©1997 (Random House) everyday lives and bonds with others? In Marriage and Other Acts of Charity she Available on CD. Catalog number 39171 (2 CDs 85 Min.) tackles these big questions with stories from her own relationships--romantic and Available On Demand on the TRL Audiobooks app. familial, platonic and professional--much as Anne Lamott weaves her spirituality through her tales of parenthood. With the same compassion and warmth that made FAMILY Here If You Need Me a New York Times best seller, Unabridged. ©2010 (Hachette SPOUSONOMICS Audio) by Paula Szchham & Jenny Anderson Available on CD. Catalog number 39162 (5 CDs 65 Min. each) Are you happy in your marriage - except for those weekly spats over who empties the Available On Demand on the TRL Audiobooks app. dishwasher more often? Not a single complaint - unless you count the fact that you haven't had sex since the Bush administration? Prepared to be there in sickness and in FAMILY health - so long as it doesn't mean compromising? Be honest: Ever lay awake think- THE NEW RULES OF MARRIAGE ing how much more fun married life used to be? If you're a member of the human by Terrence Real race, then the answer is probably “yes” to all of the above. Marriage is a mysterious, In this revolutionary audiobook, Real offers women a set of effective tools with often irrational business. Making it work till death do you part - or just till the end of which they can create the truly intimate relationship that they desire and deserve. He the week - isn't always easy. And no one ever handed you a user's manual.Until now. guides you through the process of relationship repair with exercises that you can do With Spousonomics, Paula Szuchman and Jenny Anderson offer something new: a alone or with your partner. We have never wanted so much from our relationships as clear-eyed, rational route to demystifying your disagreements and improving your we do today. More than any other generation, we yearn for our mates to be lifelong relationship. The key, they propose, is to think like an economist.That's right: an friends and lovers. The New Rules of Marriage shows us how to fulfill this coura- economist. (Contains some strong language). ©2011 Unabridged (Random House) geous and uncompromising new vision. ©2007 (Random House) Available on CD. Catalog number 39175 (9 CDs 70 Min. each) Available on CD. Catalog number 39110 (5 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app. FAMILY FAMILY THE THREE BIG QUESTIONS FOR A FRANTIC FAMILY NURTURE SHOCK by Patrick Lencioni In this groundbreaking audiobook, business consultant Patrick Lencioni turns his by Po Bronson & Ashley Merryman sights on the most important organization in our lives–the family. Lencioni realized In a world of modern, involved, caring parents, why are so many kids aggressive and the discrepancy between the time and energy his clients put into running their organi- cruel? Where is intelligence hidden in the brain, and why does that matter? Why do zations and the reactive way most people run their personal lives. Having experi- cross-racial friendships decrease in schools that are more integrated? If 98% of kids enced the stress of a frantic family firsthand, he and his wife began applying some of think lying is morally wrong, then why do 98% of kids lie? What's the single most the tools he uses with Fortune 500 companies at home, and with surprising important thing that helps infants learn language? Unabridged. ©2009 (Hachette results.Unabridged. ©2008 (Random House) Audio) Available on CD. Catalog number 39112(4 CDs 70 Min. each) Available on CD. Catalog number 39103 (7 CDs 65 Min. each) Available On Demand on the TRL Audiobooks app.

86 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library FAMILY SUCCESS FAMILY SUCCESS TURN YOUR MATE INTO YOUR SOULMATE THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE by Arielle Ford by Stephen R. Covey Arielle Ford offers the keys to re-discovering love, passion, respect, and renewed A comprehensive program based on developing an awareness of how perceptions commitment, years after the simple act of falling in love and getting married. It’s one and assumptions hinder success -- in business as well as personal relationships. thing to fall in love and get married. It is quite another thing to have a marriage you ©1999 (Simon & Schuster) love. This is the true purpose of Turn Your Mate Into Your Soulmate.Author of the Available on CD. Catalog number 40375 (1 CD 75 Min.) international bestseller The Soulmate Secret, Arielle Ford unlocks the wisdom Available On Demand on the TRL Audiobooks app. learned in her own marriage along with expertise gleaned from friends and experts such as Harville Hendrix, John Gray, Dr. Helen Fisher, Neale Donald Walsch, and SUCCESS Marianne Williamson, to help readers find a happy middle ground between the rare, precious, and unattainable romantic notion of love, and the reality that happens when THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE restlessness, anger, or disappointment set in and act as a stubborn barrier to happiness by Stephen R. Covey and fulfillment. Arielle lays the groundwork for the purpose and work needed for a Learn the timeless value of “the character ethic.” Discover how to create your own healthy relationship, proving that marriage is not as simple as Happily Ever After— “paradigm shift.” Find out how to continually renew yourself, build inner strength but that real love can be even better. ©2015 Unabridged. (Harper Audio) and concentrate your efforts to exceed your goals. ©1993 (Covey Leadership Center) Available on CD. Catalog number 39176 (6 CDs,6.5Hours) Workbook available upon request. Available on CD. Catalog number 40406 (3CDs 3 Hours) FAMILY Available On Demand on the TRL Audiobooks app. WHY MEN WANT SEX AND WOMEN NEED LOVE by Allan And Barbara Pease Will men and women ever see eye-to-eye about love and sex? How will relationships SUCCESS ever be rewarding if men only want to rush into bed and women want to rush to the THE 8TH HABIT altar? In this practical, witty and down-to-earth guide, couples experts Allan and Bar- by Stephen R Covey bara Pease reveal the truth about how men and women can really get along. By trans- Being effective as individuals and organizations is no longer merely an option -- sur- lating science and cutting edge research into a powerful yet highly entertaining read, vival in today's world requires it. Accessing the higher levels of human genius and you’ll learn how to find true happiness and compatibility with the opposite motivation in today's new reality requires a sea change in thinking, a whole new habit. sex.©2009 (Random House) The crucial challenge of our world today is this: to find our voice and inspire others to Available on CD. Catalog number 39172 (4 CDs 68 Min. each) find theirs. It is what Covey calls the 8th Habit. Abridged ©2004 (Simon & Schuster) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40359 (1 CD 90 Min.) Available On Demand on the TRL Audiobooks app.

SUCCESS SUCCESS SUCCESS THE 8TH HABIT THE 10X RULE by Stephen R. Covey by Grant Cardone Being effective as individuals and organizations is no longer merely an option -- survival While most people operate with only three degrees of action-no action, retreat, or in today's world requires it. Accessing the higher levels of human genius and motivation normal action-if you're after big goals, you don't want to settle for the ordinary. To in today's new reality requires a sea of change in thinking, a whole new habit. The cru- reach the next level, you must understand the coveted 4th degree of action. This 4th cial challenge of our world today is this: to find our voice and inspire others to find degree, also know as the 10 X Rule, is that level of action that guarantees companies theirs. It is what Covey calls the 8th Habit. Unabridged ©2004 (Simon & Schuster) and individuals realize their goals and dreams. The 10 X Rule unveils the principle of Workbook available upon request. “Massive Action,” allowing you to blast through business cliche and risk-aversion Available on CD. Catalog number 40363 (13 CDs 60 Min. each) while taking concrete steps to reach your dreams. It also demonstrates why people get stuck in the first three actions and how to move into making the 10X Rule a disci- SUCCESS pline. Find out exactly where to start, what to do, and how to follow up each action you take with more action to achieve Massive Action results.Extreme success is by 10 TIPS TO STOP WHINING AND START WINNING definition outside the realm of normal action. Instead of behaving like everybody by Mark Riesenberg else and settling for average results, take Massive Action with The 10 X Rule, Be cured of what Mark thinks is the worst habit in the world, and be cured of the remove luck and chance from your business equation, and lock in massive success. most contagious disease in the world which is whining! Whining is the continuous ©2011 Unabridged. (Hachette) complaining, criticizing, blaming, and gossiping that goes on within an individuals Available on CD. Catalog number 40066(7 CDs 60 Min each) mind as well as within an organization. Learn the tips that will change your whining into winning! ©1993 (Human Resources Unlimited) SUCCESS Available on CD. Catalog number 40356 (1 CD 46 Min.) 212 THE EXTRA DEGREE by Sam Parker 212° the extra degree captures the essence of excellence in an unforgettable way... At SUCCESS 211° water is hot. At 212°, it boils. And with boiling water, comes steam. And with THE ALADDIN FACTOR steam, you can power a train. The one extra degree makes the difference. The 212° by Jack Canfield & Mark Victor Hansen concept is illustrated through a clear introduction and then supported by a series of Learn how to shed self-limiting thoughts, and feel strong and deserving of the things thoughts, examples, and facts that will help readers absorb the 212° mindset. Its pur- you want. Discover how to ask and who to ask in different situations...at home, at pose is to inspire the extra level of effort that produces exponential results. This book work, in shops, on the telephone. You’ll master “the technology of making an effec- will encourage anyone who reads it to give that extra degree of effort...the extra tive request,” and get a tantalizing glimpse of how different life is when you start ask- degree that will produce exponential results. At 5.5 x 5.3 inches (paperback), it's a ing. ©1999 (Nightingale-Conant) wonderful little manifesto for encouraging the extra level of effort we all know pro- Available on CD. Catalog number 40374 (7 CDs 7 Hours) duces great results. This book is the perfect handout to inspire something big! Unabridged ©2005 Available On Demand on the TRL Audiobooks app. SUCCESS THE ANGEL INSIDE SUCCESS by Chris Widener THE 5 DISCIPLINES OF POWERFUL PEOPLE There will come a time when you must decide to lead the life someone else has cho- by John Powers sen for you…or the life you want. According to legend, when a young boy asked the In The Five Disciplines of Powerful People: How to Keep the Promises You Make to great Renaissance artist Michelangelo why he was working so hard hitting the block Yourself, John Powers takes you step by step through making and keeping a promise of marble that would eventually become his greatest sculpture, David, the artist to yourself. You'll explore how we think when it comes to improving our lives; dis- replied, “Young man, there is an angel inside this rock, and I am setting him free.” In cover how to build the inner strength you need to stick to your goal; and, most impor- The Angel Inside, the renowned consultant and career coach Chris Widener uses tantly, follow the process for achieving the commitments you make to yourself. Michelangelo’s words to explore the hidden potential that exists within us all. ©2001 (Nightingale-Conant) Unabridged. ©2007 (Random House)) Workbook available upon request. Available on CD. Catalog number 40428 (2 CDs 50 Min. each) Available on CD. Catalog number 40033 (7 CDs 73 Min. each) Available On Demand on the TRL Audiobooks app. SUCCESS THE 7 HABITS MASTERY SERIES SUCCESS by Stephen Covey, and Steve Jones THE ART OF EXCEPTIONAL LIVING Discover Stephen R. Covey's new framework for solving personal and professional by Jim Rohn challenges in our turbulent, troubled, complex world of change! ©2003 (Nightingale- Learn how to mold your future by following the fundamentals of success and by Conant) using intelligent planning. Jim Rohn provides you with the ideas and inspiration that CD-Rom Workbook available upon request. will lead you to unstoppable daily progress. ©1993 (Nightingale-Conant Corp.) Available on CD. Catalog number 40317 (9 CDs 9 Hours, 50 Min.) Available on CD. Catalog number 40248 (6 CDs 4 Hours, 40 Min.)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 87 SUCCESS SUCCESS SUCCESS SUCCESS THE ART OF VICTORY BETTER THAN GOOD by Gregory R. Copley by Zig Ziglar The Art of Victory is a manual for survival and prosperity in the midst of current The Ultimate Challenge: To Be Better Than Good social, technological, and environmental changes. Like Sun Tzu's Art of War, this He has spent his life helping other people to realize their dreams and experience max- book is a guide for business and social leaders, broad in scope but specific enough to imum success. Now comes Zig Ziglar's high-impact work that calls you to the pas- apply to everyday life. Drawing on decades of experience working with and advising sion, purpose, and practical tools that can ignite the peak performance you long for. the highest levels of political and military leadership, Copley offers his 28 Maxims of In the real-life stories Zig shares, drawn from nearly fifty years as a world-class moti- Victory to understand how civilizations and societies naturally evolve, showing read- vational author, speaker, and businessman, you'll discover how others have risen ers how to recognize and employ these functioning building blocks in their own pro- above fear and failure to embrace the quality of life they were meant to have. Let the fessional and personal lives. Unabridged. ©2006 (Tantor) master of motivating help you clear your mind of failure-prone thinking, as together Available on CD. Catalog number 40378 (8 CDs 75 Min. each) with Zig Ziglar, you redefine success and take hold of your dreams. Let him inspire you to be Better Than Good! ©2007 Unabridged. (Oasis Audio) SUCCESS Available on CD. Catalog number 40068 (6 CDs,6.5Hours) ATTITUDE IS EVERYTHING Available On Demand on the TRL Audiobooks app. by Keith Harrell An enlightening, inspiring and practical guide for gaining control of your career and SUCCESS your life by ridding yourself of negative attitudinal baggage, building positive atti- THE BIG GOALS SYSTEM tudes, and then turning them into actions to help you achieve your dreams. ©2000 by Zig Ziglar (Harper-Collins) Have you noticed that people who regularly set goals are happier and healthier than Available on CD. Catalog number 40390 (4 CDs 4 Hours, 15 Min.) the rest of the people you know? Understand why this is and how YOU can do it, as SUCCESS Zig Ziglar guides you through one of the world’s most popular goal achieving sys- tems. This product is a collection of goal achievement programs from the leading ATTRACTING TERRIFIC PEOPLE experts on the subject. According to Brian Tracy, the top 2% earners from Harvard by Lillian Glass Business School are goal setting masters. With Brian Tracy’s proven goal achieving The maxim “It takes one to know one” has never been more true. If you want good system, you will clearly see how he has achieved multimillion-dollar successes in his people in your life, you have to be one yourself. This important program explains life. Life can be a struggle and we often feel like giving up our dreams. Learn the how you can achieve this, while simultaneously filling your life with terrific people psychological science of how to overcome all challenges along the path to achieve- who bring you joy, happiness, and help in achieving your personal and professional ment. Using the techniques in this program, you will be able to create boundaries dreams. You'll learn the key steps to becoming a terrific person—the kind of person around technology which will help clarify and simplify your life. Get unstuck and other terrific people will want in their lives. ©1997 (Audio Renaissance) abandon your fears to set and achieve big goals! It doesn’t matter whether your goal Available on CD. Catalog number 40106 (3 CDs 70 Min. each) is to become a millionaire—or a billionaire—or if you just want a bigger house, a Available On Demand on the TRL Audiobooks app. nicer car, a better job, a healthier life, or a happier relationship. Discover the power- ful tools you have been seeking to transform your life and your business. Abridged.©2011 Available On Demand on the TRL Audiobooks app. Success is more attitude than aptitude. Unknown. SUCCESS BORN TO WIN by Zig Ziglar SUCCESS For more than 50 years, in a style that is unquestionably his own, Zig Ziglar has used AWAKEN THE GIANT WITHIN his quick wit, down-home charm, and abundance of energy to inspire excellence in by Anthony Robbins people throughout the world. In Born to Win, Zig’s nonstop passion inspires and Providing powerful techniques and strategies for lifelong success, Robbins unravels informs as Zig speaks to you as if you’re sitting front-row center in his sold-out sem- the mystery behind all human behavior and demonstrates how to immediately change inar. ©2010 (Simon & Schuster) disempowering habits in a matter of minutes. ©1991 (Simon & Schuster) Available on CD. Catalog number 40430(2 CDs 2 Hours, 10 Min.) Available on CD. Catalog number 40323 (2 CDs 45 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

SUCCESS SUCCESS CD13012 BE OBSESSED OR BE AVERAGE BREAKING THE SUCCESS BARRIER by Grant Cardone by Brian Tracy Brian Tracy unlocks the secrets of history’s most ingenious military and business Grant had grown up with big dreams, but friends and family told him to be more rea- minds to help you shatter any success barrier standing in your way. He uncovers 12 sonable and less demanding. If he played by the rules, they said, he could enjoy NEW principles of strategic thinking you can use anytime to solve your problems more eas- everyone else’s version of middle class success. But when he tried it their way, he hit ily, overcome your obstacles more effectively, and achieve your goals more rapidly. rock bottom. Then he tried the opposite approach. He said NO to the haters and nay- ©1998 (Nightingale-Conant) sayers and said YES to his burning, outrageous, animal obsession. He reclaimed his Available on CD. Catalog number 40234 (6 CDs 75 Min. each) obsession with wanting to be a business rock star, a super salesman, a huge philan- thropist. He wanted to live in a mansion and even own an airplane. Obsession made all of his wildest dreams come true. And it can help you achieve massive success too. SUCCESS As Grant says, we're in the middle of an epidemic of average. The conventional wis- BULL’S-EYE dom is to seek balance and take it easy. But that has really just given us an excuse to be unexceptional. If you want real success, you have to know how to harness your by Brian Tracy obsession to rocket to the top. This book will give you the inspiration and tools to Your aim in life should be to achieve all of the wonderful things that are possible for break out of your cocoon of mediocrity and achieve your craziest dreams. Grant will you. There is no reason for you not to be earning twice as much as you are today, or teach you how to:· Set crazy goals—and reach them, every single day.· Feed the even five or ten times as much. Your potential is practically limitless, if you could beast: when you value money and spend it on the right things, you get more of it.· just learn how to utilize it. Clarity, Focus, and Concentration: Three strong, simple Shut down the doubters—and use your haters as fuel.Whether you're a sales person, attributes needed to hone in your potential and hit the bull's eye! And just as you can small business owner, or 9-to-5 working stiff, your path to happiness runs though develop your physical muscles through hard work and concentration, you can your obsessions. It's a simple choice: be obsessed or be average. Unabridged ©2016 develop your mental muscles through continuous repetition. You have the ability Available on CD. Catalog number 40069 (9 CDs, 11 Hours) right now to achieve more than you ever have before. Bull's Eye will teach you how Available On Demand on the TRL Audiobooks app. to unleash your powers for success and accomplish more in the next few months than many people do in a lifetime. ©2015 Unabridged. (Brilliance Audio) SUCCESS Available on CD. Catalog number 40067(2 CDs,1.5Hours) THE BEST KEPT SECRETS OF THE WORLD’S GREATEST ACHIEVERS SUCCESS by Peter Thomson CHALLENGE TO SUCCEED In The Best-Kept Secrets of the World's Great Achievers, Thomson reveals more by Jim Rohn than 70 of these little-known, highly prized, and extremely effective secrets to you. This program will involve you physically, emotionally, and mentally. There are five You’re also going to eavesdrop on some of the very episodes that unearthed these inspirational topics to guide you through self evaluation and commitment, including: secrets in the first place. In these live one-on-one conversations, you’ll hear from the power of personal development, the fundamentals for prosperity and success, the several of the high-achieving individuals Peter spoke with in the process of his basic laws of achievement, the art of setting goals, how to win the battle of the mind, inquiry.©2006 (Nightingale Conant) attitude change, and the day that turns your life around. ©2008 (Jim Rohn Interna- Workbook available on request. tional) Available on CD. Catalog number 40059 (13 CDs 70 Min. each) Available on CD. Catalog number 40402 (4 CDs 60 Min. each)

88 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS CHANGING THE PICTURE A CONVERSATION ON CHARACTER by Zig Ziglar by Zig Ziglar, David Keeler, Gary Heavin As part of Ziglar's series on “How To Stay Motivated,” Ziglar will teach you how to: Zig Ziglar speaks from his heart about character and how it relates to our personal build and maintain a positive self-image, recognize the power of your personal men- and professional success. Zig is casual, informal and insightful in this three hour tal picture, and discover the keys to establishing a winning relationship at home, interview. ©2004 (Ziglar Training Systems) work or in the community. ©2002 (The Zig Ziglar Corporation) Available on CD. Catalog number 40041 (3 CDs 60 Min. each) Available on CD. Catalog number 40267 (6 CDs 6 Hours, 30 Min.) Available On Demand on the TRL Audiobooks app.

SUCCESS SUCCESS CHARMING YOUR WAY TO THE TOP CULTIVATING AN UNSHAKABLE CHARACTER by Jim Rohn by Michael Levine Success in America doesn't require good character, but good character always leads Charm is good business. It can increase your income, boost your status, and establish to success. Even better: character will make you into the kind of person who not only and maintain your reputation. It can mean the difference between success and bank- enjoys success, but deserves it. Learn Jim Rohn's personal prescription for building ruptcy. Most businesspeople don’t fully understand the concept of charm. It ought to your character and enjoying higher levels of self-confidence, self-respect, and coop- be a reflex, a conditioned response, to “turn on the charm” when dealing with cus- eration from others. ©1996 (Nightingale-Conant) tomers, clients, associates, and employees—but it isn’t. Yet, research has proven the Available on CD. Catalog number 40038 (7 CDs 6 Hours, 30 Min.) value of charm and it’s been made clear through opinion polls, scientific studies, and just plain old real life. It’s true in politics. It’s rare to hear Bill Clinton mentioned, for SUCCESS instance, without a comment following on his charm. And it’s certainly true in enter- DARING GREATLY tainment, a whole industry based on the money-making potential of charm. This is true for the small businessperson as well. Charm draws customers, whether to a by Brene Brown garage, a dry cleaner’s, or an investment bank. Charm gets noticed. When a customer Every day we experience the uncertainty, risks, and emotional exposure that define contacts a firm for the first time, charm can seal the deal. But charm is only partly what it means to be vulnerable or to dare greatly. Based on twelve years of pioneer- innate. Much of it is learned—from your parents, from your friends, and from people ing research, Dr. Brené Brown dispels the cultural myth that vulnerability is weak- like author Michael Levine, who have made a lifelong point of paying attention to ness and argues that it is, in truth, our most accurate measure of courage. Brown charm. And you can learn how to make it work for you. Unabridged ©2004 explains how vulnerability is both the core of difficult emotions like fear, grief, and Available On Demand on the TRL Audiobooks app. disappointment, and the birthplace of love, belonging, joy, empathy, innovation, and creativity. She writes: “When we shut ourselves off from vulnerability, we distance SUCCESS ourselves from the experiences that bring purpose and meaning to our lives.” Daring Greatly is not about winning or losing. It’s about courage. In a world where “never COMPELLING STORIES enough” dominates and feeling afraid has become second nature, vulnerability is sub- by Patricia Fripp versive. Uncomfortable. It’s even a little dangerous at times. And, without question, Learn how to tell life-changing, career building, awe-inspiring, sales inducting sto- putting ourselves out there means there’s a far greater risk of getting criticized or ries. This is the skill that will guarantee you a competitive edge. Good stories that are feeling hurt. But when we step back and examine our lives, we will find that nothing interesting, memorable, and illustrate a message can Inspire and Motivate, Teach and is as uncomfortable, dangerous, and hurtful as standing on the outside of our lives Train, Convince and Persuade. When an audience of one or one thousand listens to looking in and wondering what it would be like if we had the courage to step into the your stories they must: Find them interesting, Have an emotional connection, and arena—whether it’s a new relationship, an important meeting, the creative process, or Find the lesson to be learned. In this dynamic audio with bonus articles you will a difficult family conversation. Daring Greatly is a practice and a powerful new learn: Where great stories come from, Techniques that make stories dramatic and vision for letting ourselves be seen..Unabridged. ©2015 memorable, Two simple and powerful story formulas that will NEVER let you down, Available On Demand on the TRL Audiobooks app. and Delivery techniques that make you look like a true professional. Unabridged.©2006 SUCCESS Available On Demand on the TRL Audiobooks app. THE DAY THAT TURNS YOUR LIFE AROUND by Jim Rohn SUCCESS In The Day That Turns Your Life Around, esteemed motivational master Jim Rohn THE COMPOUND EFFECT shares the essential elements of a life-changing day with you, and shows you how to by Darren Hardy consciously create the conditions that make dramatic, lasting personal transformation Do you want success? More success than you have now? And even more success not merely possible, but inevitable. In this powerful and compelling program, you than you ever imagined possible? That is what this book is about. Achieving it. will discover the four emotional states that can change your life, and how to generate No gimmicks. No hyperbole. Finally, just the truth on what it takes to earn success. them within yourself at will, rather than waiting for external circumstances to acti- vate them (something which may never happen). Once you've put yourself in the As publisher of SUCCESS magazine, author Darren Hardy has heard it all, seen it ideal emotional state, Jim will show you how to direct that momentum toward the all, and tried most of it. This book reveals the core principles that drive success. The specific circumstances of your life that you want to change. Using the unique and Compound Effect contains the essence of what every superachiever needs to know, powerful set of tools he provides, you'll be able to target any situation with laser-like practice, and master to obtain extraordinary success. ©2010 (Jim Rohn International) focus and begin to transform it instantaneously. ©2003 (Nightingale-Conant) Available on CD. Catalog number 40429 (6 CDs 5 Hours, 30 Min.) Available on CD. Catalog number 40244 (6 CDs 6 Hours, 15 Min) SUCCESS SUCCESS CONSISTENT PEAK PERFORMANCE DEVELOPING THE QUALITIES OF SUCCESS by Larry Iverson by Zig Ziglar Would you like to have increased success for yourself and your team? Do you think Zig shares his timeless truths and powerful principles to help you get to the top in the knowing the 5 steps the Mayo Clinic discovered to building unstoppable beliefs, first of his series on “How To Stay Motivated.” Learn how to plan, prepare for and greater confidence and high self esteem would be of benefit? Have you ever tried to expect total success in everything you do. © 2002 (The Zig Ziglar Corporation) trigger action and just couldn’t get going? Learn today how to rapidly change limit- Workbook available on request. ing thoughts and launch a much higher level of professional effectiveness. Dr. Larry Available on CD. Catalog number 40264 (7 CDs 9 Hours, 20 Min.) Iverson will give you proven strategies for rapidly breaking through limiting beliefs that you can apply personally or within your team to feel great, gain a mental edge, SUCCESS and boost your confidence and self esteem. Know the primary beliefs essential for THE DIFFERENCE MAKER ongoing success. Learn a mental strategy that rapidly builds a powerful, positive by John C. Maxwell mindset. Know how to use Mayo Clinic research for increasing confidence and moti- Leadership expert John Maxwell believes attitude is one thing that can make all the vation.Use the secret ingredient which stimulates motivation and action. Learn the 7 difference in your life---and now shows you how you can make it your best asset. success traits used by the ultra-successful. Unabridged. ©2007 ©2006 (Thomas Nelson Publisher) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40392 (2 CDs 90 Min. each) SUCCESS SUCCESS CONTAGIOUS OPTIMISM THE ELEMENT by David Mezzapelle by Ken Robinson, Ph.D. Contagious Optimism is an uplifting book of stories and parables about amazing life The Element is the point at which natural talent meets personal passion. When people turnarounds. A compendium of encouragement, it includes advice and guidance from arrive at the Element, they feel most themselves, most inspired, and achieve at their business leaders, visionaries, and just plain folk. Nowadays, many people have lost highest levels. The Element draws on the stories of a wide range of people: Paul confidence in themselves and the world around them due to personal hardship as well McCartney; The Simpsons creator Matt Groening; Meg Ryan; Gillian Lynne, who as economic and political uncertainty worldwide. Contagious Optimism shows read- choreographed the Broadway productions of Cats and The Phantom of the Opera; ers that it’s possible to look for and find silver linings. This is pure inspiration that journalist Arianna Huffington; renowned physicist Richard Feynman; and many oth- will lift hearts, open minds, and create a movement of pass-it-on hope and happiness. ers, including business leaders and athletes. Unabridged. ©2009 (Tantor) ©2013 Available on CD. Catalog number 40427 (7 CDs 75 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 89 SUCCESS SUCCESS SUCCESS SUCCESS EMPOWERED GO FOR THE GOLD by Josh Bernoff by Denis Waitley, Ph.D. In Empowered, Forrester’s Josh Bernoff—coauthor of the pioneering book Ground- How to unleash the champion within you using the motto of champions. ©1984 (Lis- swell—and Ted Schadler explain how to transform your company by unleashing the ten USA) mighty force of these HEROes. Like John Bernier and Ben Hedrington at Best Buy, Available on CD. Catalog number 40357(1 CD 57 Min.) who built an army of 2,500 tweeting employees to reach out to customers online. Or Available On Demand on the TRL Audiobooks app. Ross Inglis, who tapped into Internet computing resources to open an entirely new customer channel for Thomson Reuters. Or John Stadick, who equipped 600 sales SUCCESS staff with iPhones and boosted profits at his construction rental company. The truth GOALS is, one in three of your information workers already use easily accessible technolo- by Gary Ryan Blair gies that your company does not sanction. Empowered gives you a prescription for Goals will help you learn how to keep your “eye on the prize”. Author, Gary Ryan embracing this covert innovation. At the heart of a HERO-powered business is a new Blair is considered one of the nation's experts on the topic of goals. He teaches that pact between these critical employees, company managers, and the IT department: your life will not go according to plan if you don't have a plan! His 10 rules for set- HEROes build new solutions to meet customer needs, management sets clear rules ting goals are loaded with nuggets of wisdom and “a-ha” moments that will bring the while encouraging more experimentation, and IT expands its role to both support and power of your goals into focus. The Ten Rules of Goal Setting is the combination that secure these solutions. Unabridged. ©2010 opens the lock of success. Each rule is one piece of the combination; each seamlessly Available On Demand on the TRL Audiobooks app. integrates with the other nine; each one counts. Unabridged ©2013 SUCCESS Available On Demand on the TRL Audiobooks app. FIRST THINGS FIRST SUCCESS by Stephen R. Covey GOALS! A revolutionary guide to managing your time by learning how to balance your life! by Brian Tracy ©1999 (Simon & Schuster) Available on CD. Catalog number 40404 (1 CD 72 Min.) Based on more than 20 years of experience and 40 years of research, this book pres- Available On Demand on the TRL Audiobooks app. ents a practical, proven strategy for creating and meeting goals that has been used by more than 1 million people to achieve extraordinary things in life. Author Brian SUCCESS Tracy explains the seven key elements of goal setting and the 12 steps necessary to FIRST THINGS FIRST set and accomplish goals of any size. Using simple language and real-life examples, by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill Tracy shows how to do the crucial work of determining one's strengths, values, and First Things First provides a model for principle-centered living that will give you a true goals. He explains how to build the self-esteem and confidence necessary for greater sense of purpose and direction while meeting your basic need for mental, achievement; how to overpower every problem or obstacle; how to overcome diffi- physical, spiritual and social fulfillment. ©1997 (Franklin Covey) culties; how to respond to challenges; and how to continue moving forward no matter Workbook available upon request. what happens. The book's “Mental Fitness” program of character development shows Available on CD. Catalog number 40415 (3 CDs 70 Min. each) readers how to become the kind of person on the inside who can achieve any goal on Available On Demand on the TRL Audiobooks app. the outside. ©2003 (Perseus) Available on CD. Catalog number 40370 (3 CDs 65 Min. each) HEALTH Available On Demand on the TRL Audiobooks app. FIRST THINGS FIRST EVERY DAY by Stephen R. Covey SUCCESS Stephen R. Covey and the Merrills have shown millions of listeners how to balance GOALS the demands of a schedule with the desire for fulfillment. The principles they intro- by Zig Ziglar duced in First Things First are distilled for everyday listening. Let First Things First Get from where you are to where you want to be faster and more confidently with Every Day be your guide to the rich relationships, the inner peace, and the confidence this essential approach to goal setting and attainment. Learn the seven steps of goal that come from knowing where you're headed, and why. ©1997 (Simon & Schuster) setting used by achievers, and how to set and achieve your GOALS! ©1988 (Night- Available on CD. Catalog number 40260 (1 CD 70 Min.) ingale-Conant) Available on CD. Catalog number 40295(6 CDs 6 Hours) SUCCESS FULL ENGAGEMENT! SUCCESS by Brian Tracy GOAL SETTING In Full Engagement!, business success expert Brian Tracy shows managers how they by Vic Johnson can supercharge their employees efforts. Packed with powerful, practical ideas and Are you ready to achieve virtually anything you want, even if you’ve failed at every strategies, this eye opening guide explains how to: Unlock the potential of each per- goal you’ve ever set? These 13 “secrets” are the proven formula used by world-class son Motivate and inspire employees to peak performance Trigger the SX Factor that achievers across the ages. We live in a time where many people have lost touch with maximizes productivity -Drive out the fears that hold people back -Create a high- the qualities that produce extraordinary lives. Imagination, ingenuity, drive, and a no- trust work environment- Set clear goals and objectives- Recognize, reward, and rein- fear, no-quitters allowed mentality often seem to be disappearing from our culture force in a way that energizes every employee. A manager’s role is to achieve the and our world. This is a book for everyone who has ever had a dream. This book will highest possible return on the physical, emotional, and mental effort that his or her teach you how to set goals and achieve that dream, step-by-step and day-by-day. people put forth. It‘s not a return on investment it’s a return on energy. And when You’ll discover some great news! If you’ve been struggling, if you’ve ever felt like managers fail at that, they fail at their own job. With this essential guide, all manag- you were going “nowhere fast,” you’ll learn that it’s not because there’s something ers can now hold the keys to unlocking superstar performance from their teams. intrinsically wrong with you. You’ll learn, instead, that it has a lot to do with ways of ©2012 Unabridged (HighBridge) thinking that you’ve adopted in the past. This is great news because you can change Available on CD. Catalog number 40096 (5 CDs 75 Min. each) the way you think, speak, and act. Success isn’t the result of winning some sort of lot- Available On Demand on the TRL Audiobooks app. tery. It’s the result of applying the right principles with the right action and the right mindset. Do you feel like you’re stuck? Do you feel like you’ve been watching life SUCCESS pass you by? Then this book is written with you in mind. Unabridged ©2012 GET MOTIVATED! Available On Demand on the TRL Audiobooks app. by Tamara Lowe Whether you are an individual seeking to realize your personal goals or a leader look- SUCCESS ing to motivate your team, Get Motivated! will show you how to overcome any GOAL SETTING obstacle, achieve any goal, and accelerate your success. ©2009 (Random House) by Susan B. Wilson, Michael S. Dobson Available on CD. Catalog number 40051 (6 CDs 70 Min. each) Why is it that some people consistently seem to get more done than others? The Available On Demand on the TRL Audiobooks app. answer is that they know how to set specific, achievable goals for themselves... and SUCCESS then follow through on them. This revised and updated audio edition of Goal Setting GIANT STEPS offers listeners practical tools and powerful techniques on how to set a goal, make a plan, and achieve an objective. ©2008 (Brilliance Audio) by Anthony Robbins Available on CD. Catalog number 40425 (3 CDs 60 Min. each) Anthony Robbins offers inspirations and small actions that will compel you to take giant steps forward in the quality of your life. ©1994 (Simon & Schuster) SUCCESS Available on CD. Catalog number 40347 (2 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. GOALS; QUESTIONS AND ANSWERS by Bob Proctor SUCCESS Your goal isn't too big for you. Your goal isn't wrong for you. Instead, you might just GO FOR IT be cob-webbed into one or more of the 13 Reasons Why Goals Fail. In this frank pre- by Dr. Irene C. Kassoria sentation, Bob Proctor walks you through the biggest issues he's dealt with when try- Choose winning over losing behavior, presenting yourself positively, being the ing to accomplish goals, as well as the most common issues and obstacles he's heard authentic, original you. ©1984 (Listen USA) about from the thousands of people who have asked for his consultation. Get on the Available on CD. Catalog number 40281 (1 CD 55 Min.) right track for good! Unabridged. ©2008 Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

90 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS GOAL SETTING AND ACHIEVING HOW TO STOP WORRYING AND START LIVING by Krish Dhanam and Zig Ziglar by Dale Carnegie This audio series outlines in detail the reasons people don't set goals and then focuses This book can change your life! Through Dale Carnegie's six-million-copy best-seller on specific steps a person needs to grow through in order to qualify his or her goals. recently revised, millions of people have been helped to overcome the worry habit. Utilizing his own personal goal setting story, Krish Dhanam shows you how to set Dale Carnegie offers a set of practical formulas you can put to work today. In the fast- and achieve your dreams by committing to an organized goal setting program. In paced world of the 1990's formulas that will last a lifetime! ©1984 (Simon & Schuster) addition, the program walks you through the seven steps involved in setting a goal. Available on CD. Catalog number 40099 (9 CDs 70 Min. each) ©2007 (Ziglar) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40061 (3 CDs 2 Hours) SUCCESS SUCCESS HOW TO THINK BIGGER THE GOALS PROGRAM by Mark Victor Hansen by Zig Ziglar If you have ever experienced roadblocks and you have been looking for a way In the last of a three part series on “How To Stay Motivated,” Ziglar will show you through, this program can be your road map. Mark’s secrets, discoveries and tech- how to learn the seven steps to effective goal setting. Find out why goal setters can niques will assist you in crushing your obstacles and help to reveal true solutions. earn an average of $4,000 a month more than non-goal setters, and discover how you You’ll learn powerful methods of creating passion, focus and vision in your life. can build “want-to's” from the “how-to's. ©2002 (The Zig Ziglar Corporation) ©2000 (Mark Victor Hansen) Available on CD. Catalog number 40274 (6 CDs 60 Min. each) Available on CD. Catalog number 40314 (8 CDs 6 Hours, 30 Min.) Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS HOW TO WIN FRIENDS & INFLUENCE PEOPLE IN THE A HEALTHY DOSE OF MOTIVATION DIGITAL AGE by Jack Canfield and Mark Victor Hansen by Dale Carnegie & Associates Two motivational classics from the Chicken Soup inspirational masters: The Aladdin DALE CARNEGIE’s commonsense approach to communicating has endured for a Factor describes the eight reasons people won’t ask for what they want, the ten bene- century, touching millions and millions of readers. The only diploma that hangs in fits of asking, who to ask, what to ask for, how to deal with rejection, and much Warren Buffett’s office is his certificate from Dale Carnegie Training. Lee Iacocca more.Canfield and Hansen explain in Dare to Win how to overcome the fear that may credits Carnegie for giving him the courage to speak in public. Dilbert creator Scott be holding you back. In this program, you’ll learn to affirm your self-worth, and dis- Adams called Carnegie’s teachings “life-changing.” In today’s world, where more cover your true purpose and learn to fulfill it. Personal happiness, creative fulfill- and more of our communication takes place across wires and screens, Carnegie’s les- ment, professional success, and freedom from fear await you. Go for it! ©1995 sons have not only lasted but become all the more critical. Though he never could (Macmillan Audio) have predicted technology’s trajectory, Carnegie proves a wise and helpful teacher in Available on CD. Catalog number 40379 (6 CDs 6 Hours) this digital landscape. To demonstrate the many ways his lessons remain relevant, Dale Carnegie & Associates, Inc., has reimagined his prescriptions and his advice for SUCCESS this difficult digital age. We may communicate today with different tools and with HOW LIFE IMITATES CHESS greater speed, but Carnegie’s advice on how to communicate, lead, and work effi- by Garry Kasparov ciently remains priceless across the ages. ©2010 (Simon & Schuster) How Life Imitates Chess is a primer on how to think, make decisions, prepare strate- Available on CD. Catalog number 40097 (6 CDs 70 Min. each) gies and anticipate the future. Kasparov has distilled the lessons he learned over a lifetime as a Chess grandmaster to cover the practical side—tactics, strategy, prepara- SUCCESS tion—as well as the subtler, more human arts of using memory, intuition, and imagi- INNER WISDOM nation. ©2007 (MacMillan Audio) The Best Of Dr. Wayne Dyer Available on CD. Catalog number 40422 (6 CDs 70 Min. each) by Dr. Wayne Dyer Discover the essence of acclaimed author, psychologist, and living legend - Dr. SUCCESS Wayne Dyer. He offers a comprehensive course-section of his incredible 25 year HOW THE WORLD SEES YOU career. You’ll achieve a higher level of consciousness and self awareness as Dr. Dyer by Sally Hoghead speaks on topics like knowing, purpose, change and love. ©1998 (Nightingale- Once you know what makes you valuable to others, you’re more authentic and confi- Conant) dent, and more able to make a positive impression. It all begins with understanding Available on CD. Catalog number 40239(20 CDs 16 Hours) how the world sees you - at your best. How the World Sees You gives you the step- by-step method to describe yourself in just two or three words. This short phrase is SUCCESS your Anthem, the tagline for your personality. To become more successful, you do INNOVATIVE LIKE EDISON not have to change who you are - you have to become more of who you are. ©2014 by Michael J. Gelb, and Sarah Miller Calicott Unabridged. (Harper Audio) Thomas Edison is the greatest innovator in American history. Edison’s focus on prac- Available on CD. Catalog number 40094 (10 CDs includes Bonus PDF) tical accomplishment set the stage for America’s global leadership in innovation. Now, for the first time ever, Innovate Like Edison translates the best practices of this SUCCESS supreme American inventor into contemporary terms to help today’s leaders harness HOW TO BE A RAINMAKER their own innovative potential. ©2007 (Listen & Live) by Jeffrey Fox Available on CD. Catalog number 40376 (5 CDs 5 Hours) In How To Be A Rainmaker: Unexpected Rules for Business and Personal Success, Available On Demand on the TRL Audiobooks app. best-selling author and renowned marketing consultant Jeffrey Fox reveals the myth- busting, convention-blasting strategies, techniques, and ideas used by today's most SUCCESS successful men and women across the job spectrum to grab customers, generate cash, IT’S CALLED WORK FOR A REASON and distinguish themselves as superstars in their fields. ©2003 (Nightingale-Conant) by Larry Winget Available on CD. Catalog number 40020 (6 CDs 70 Min. each) Are you frustrated with a lack of results at work? Have you hit a wall? Are you unin- Available On Demand on the TRL Audiobooks app. spired, stuck in a rut, feeling under appreciated? Well, good news: your success is not up to your boss, your manager, your employees, or the economy. It's up to YOU. SUCCESS Business is never bad, people are just bad at being in business. If that makes you HOW TO ESTABLISH GOALS THAT STICK mad, this book is for you. Larry Winget hacks through the bad advice given in most by Jim Meisenheimer business books, explaining why: · Teamwork doesn't work.· We reward the wrong Goals make things happen for you. Don't dream about living - start living your life to behaviors and focus on the wrong things.· Expectations are low, standards are even the hilt! Now you can learn how to be a goal-setter and a goal-achiever. ©2007 (Jim lower.· We are all stealing from our companies and ourselves.· Our co-workers are Meisenheimer, Inc) really only “co-goers”. ©2006 (Penguin Audio) Available on CD. Catalog number 40060 (1 CD 40 Min.) Available on CD. Catalog number 40401 (5 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app. SUCCESS HOW TO GET WHAT YOU WANT SUCCESS by Zig Ziglar KEYS TO SUCCESS Presented during a live seminar, this master motivator captivates the audiences with by Napoleon Hill his charm and ideas on goal setting and why they are important! He offers a basic, Compiled from editorials, articles, speeches and unpublished manuscripts, Napoleon precise formula for doing just that, complete with the inspiration to welcome the Hill’s Keys to Success is a complete exploration of Hill’s success philosophy and his risks involved, and strategies to carry you right to the top! ©1978 (Simon & Schus- seventeen essential principles of personal achievement. Napoleon Hill’s Keys to Suc- ter) cess is a must listen for anyone seeking a life of health, wealth and happiness. Available on CD. Catalog number 40310 (1 CD 60 Min.) @1994, @2007 Unabridged. (Brilliance Audio) Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 40434 (6 CDs 6 Hours, 30 Min.)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 91 SUCCESS SUCCESS SUCCESS SUCCESS THE LAW OF ATTRACTION LEARNED OPTIMISM by Ester and Jerry Hicks by Martin E.P. Seligman, Ph.D. This program presents the powerful basics of the original Teaching Of Abraham. An esteemed psychologist demonstrates that by retraining our thinking habits, we Abraham (speaking through Ester Hicks) reveals how all things, wanted and can develop an optimistic outlook and achieve the happiness and success that may be unwanted, are brought to you by this most powerful Law Of the Universe: the Law of missing from our lives. ©1991 (Simon & Schuster) Attraction. You’ll learn about the omnipresent Laws that govern this Universe and Workbook will be sent. how to make them work to your advantage. ©2007 (Hay House) Available on CD. Catalog number 40240 (2 CDs 45 Min. each) Available on CD. Catalog number 40049 (5 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app.

SUCCESS SUCCESS THE LAW OF LARGE NUMBERS LESSONS FROM THE RICHEST MAN WHO EVER LIVED by Dr. Gary S. Goodman by Steven K. Scott While the law of large numbers has been applied to fields such as math and science Solomon not only gained a worldwide reputation as the wisest man in history, his for several decades, its power has just recently begun to be applied to the fields of wealth was legendary as well. His gold reserves alone would be worth nearly a tril- business and personal growth. Today, people from all walks of life are using the law lion dollars in today's dollars. In the biblical book of Proverbs, Solomon reveals his of large numbers to achieve their highest objectives, with great confidence and com- strategies for achieving success, wealth, and personal happiness. In this series Steve plete peace of mind. Now, award-winning speaker and personal performance expert Scott mentors listeners in the skills and techniques that enabled him to harness the Dr. Gary Goodman has created a full-scale program showing you how to apply this power of Solomon's teachings and incorporate them into his business and personal incredible law to every area of your life. ©2004 (Nightingale Conant) pursuits. ©2003 (Nightingale Conant) Available on CD. Catalog number 40043 (6 CDs 6 Hours) Available on CD. Catalog number 40369 (10 CDs 70 Min. each)

SUCCESS THE LAWS OF SUCCESS: VOLUME I SUCCESS LITTLE GOLD BOOK OF YES! ATTITUDE THE PRINCIPLES OF SELF MASTERY by Jeffrey Gitomer by Napoleon Hill Every business winner has one thing in common: a YES! attitude that's powerful A scheduled three-hour interview between a young Napoleon Hill and Andrew Carn- enough to help them achieve the impossible! When you've got a YES! attitude, you egie strung out to three days. During that time, Carnegie revealed his secrets of suc- assume everything will start with “YES!”...and you'll find a way to “YES!” even cess and then offered young Hill the task of organizing and systematizing the world's when the first, second, and third answer you hear is “NO!” Unabridged. ©2008 first philosophy of individual achievement based on the principles. From that (Simon & Schuster) moment on, Napoleon Hill dedicated his life to spreading the philosophy of achieve- Available on CD. Catalog number 40057 (3 CDs 65 Min. each) ment and the principles of success worldwide for the benefit of all people. The Prin- Available On Demand on the TRL Audiobooks app. ciples of Self-Mastery represents an in-depth discussion of Napoleon Hill's first four principles of personal achievement-the foundation upon which personal success is built. ©2001 (Audio Renaissance) SUCCESS Available on CD. Catalog number 40000 (7 CDs 70 Min. each) LIVING THE 7 HABITS by Stephen R. Covey SUCCESS These are stories of courage and inspiration that capture the essence of people’s real- THE LAWS OF SUCCESS: VOLUME II life experiences, applying proven principles to help them solve their problems and THE PRINCIPLES OF PERSONAL POWER overcome challenges. ©1999 (Simon & Schuster) by Napoleon Hill Available on CD. Catalog number 40405 (1 CD 72 Min.) This recording explains step-by-step how you can use the following four Principles of Success:-Initiative & Leadership: Develop your instincts to anticipate problems SUCCESS and know when to seize opportunities-Imagination: Stimulate your mind to create THE LUCK FACTOR new concepts out of common ideas and put them to work for you by Brian Tracy -Enthusiasm: Overcome uncertainty or shyness, and inspire others to take interest in Do you believe in luck? Do you believe that some people are luckier than others? Do you and your ideas-Self-control: Find the firmness of character to truly bet “master of you believe that you, too, can be one of the lucky few and move faster towards your your fate and the captain of your soul.” ©2003 (Audio Renaissance) goals than you possibly could without having luck on your side? As astounding as it Available on CD. Catalog number 40004 (7 CDs 70 Min. each) may seem, you can increase your odds of having fortuitous events occur in your life. Learn how to take the chance out of becoming a success! ©1997 (Nightingale- SUCCESS Conant) THE LAWS OF SUCCESS: VOLUME III Available on CD. Catalog number 40228 (6 CDs 90 Min. each) THE PRINCIPLES OF SELF CREATION by Napoleon Hill SUCCESS This recording explains step-by-step how you can use the following four Principles of Success:Doing More Than Paid For: Take advantage of the Law of Increasing THE MAGIC OF THINKING BIG Returns to earn more for service rendered. Pleasing Personality: Transform yourself by David J. Schwartz, Ph.D. so that you can master your relationships and control any situation. Accurate Think- Millions of people throughout the world have improved their lives using The Magic ing: Separate real facts from mere information so you can devise definite, practical of Thinking Big. Dr. David J. Schwartz, long regarded as one of the foremost experts plans. Concentration: Laser-focus your mind on one subject at a time so the plans you on motivation, will help you sell better, manage better, earn more money, and -- most create are plans that will work. ©2003 (Audio Renaissance) important of all -- find greater happiness and peace of mind. Dr. Schwartz presents a Available on CD. Catalog number 40006 (7 CDs 70 Min. each) carefully designed program for getting the most out of your job, your marriage, fam- ily life, and your community. He proves that you don't need to be an intellectual or SUCCESS have innate talent to attain great success and satisfaction -- but you do need to learn and understand the habit of thinking and behaving in ways that will get you there. THE LAWS OF SUCCESS: VOLUME IV This audiobook will give you those secrets! ©1996 (Simon & Schuster) THE PRINCIPLES OF PERSONAL INTEGRITY Available on CD. Catalog number 40044 (4 CDs 60 Min. each) by Napoleon Hill Available On Demand on the TRL Audiobooks app. This recording explains step-by-step how you can use the following five Principles of Success: Cooperation: eliminate envy and greed, and learn to apply the Law of the Master Mind in all of your relationships. Profiting by Failure: Train yourself to rec- SUCCESS ognize the difference between failure and what is just a temporary defeat. Tolerance: MAKE A WIN OF YOUR LIFE Eliminate mistrust and doubts so you can reap the rewards that come naturally to by Stephen Covey, Ph.D. accurate thinkers. The Golden Rule: Use this most basic law of life to ensure cooper- How, by investing in the four sides of your life that need attention right now, you can ation from any individual or group. The Universal Law: Transform your thoughts and apply the short term strategies which lead to long term results. ©1985 (Listen & Learn) habits so they harmonize with success-consciousness. ©2003 (Audio Renaissance) Available on CD. Catalog number 40350 (1 CD 52 Min.) Available on CD. Catalog number 40008 (7 CDs 70 Min. each) Available On Demand on the TRL Audiobooks app.

SUCCESS SUCCESS LEAD THE FIELD MAKING IT BIG! by Earl Nightingale by Andrew Wood Lead the Field has arguably changed more lives and created more millionaires than Learn how to get ahead in business and in life with proven strategies for maximizing any other program Nightingale-Conant has produced. Order it today, and start mov- your professional growth and personal achievements. ©1998 (Personal Quest) ing into the top 5% of the world's earners! ©1986 (Nightingale-Conant) Workbook available upon request. Available on CD. Catalog number 40107 (6 CDs 5 Hours, 30 Min.) Available on CD. Catalog number 40389 (6 CDs 6 Hours)

92 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS MASTER STRATEGIES FOR HIGHER ACHIEVEMENT CD40365 NAPOLEON HILL’S GOLDEN RULES by Brian Tracy by Napoleon Hill Brian Tracy identifies and teaches you how to apply the five fundamental shifts Discover the principles to your success! Napoleon Hills Golden Rules: The Lost affecting your future, including the shift from lifetime employment to lifelong Writings consists of a series of magazine articles Napoleon Hill wrote between 1919 employability and from limitation thinking to abundance thinking. Gain the knowl- and1923 for Success Magazine, of which he eventually become an editor. Hill’s edge you need to multiply your income and advance your career. ©1995 (Nightin- obsession with achieving material success had led him from poverty stricken Appala- gale-Conant) chian Mountains with the desire to study successful people. These articles focus on Available on CD. Catalog number 40250 (6 CDs 7 Hours, 30 Min.) Hill’s philosophy of success, drawing on the thoughts and experience of a multitude of rags-to-riches tycoons, showing readers how these successful people achieved SUCCESS such status. Many of his writings such as the chapter on Law of Attraction, written in THE MAVERICK MINDSET the March 1919 issue, have recently basis of several bestselling books - including by John Eliot, Ph.D. The Secret! Unabridged ©2008 Discover the radically different principles and practices that set truly exceptional Available On Demand on the TRL Audiobooks app. achievers apart from the rest! In The Maverick Mindset: The New Science of Excep- tional Achievement, renowned elite performance consultant Dr. John Eliot reveals SUCCESS everything he has learned about how the truly exceptional achievers in this world A NEW ATTITUDE have - and HAVEN'T - attained their exalted heights of accomplishment. ©2004 You can survive at your job, or you can thrive at it. The difference boils down to one (Nightingale-Conant) word: attitude. A positive attitude can make a bad job tolerable or a good one great. It Available on CD. Catalog number 40045 (7 CDs 6 Hours) can make you happier, healthier and more productive. And, most importantly, it can SUCCESS make you successful. Let go of yesterdays problems and be more successful today! ©2004 (National Seminars) MILLION DOLLAR HABITS Available on CD. Catalog number 40394 (1 CD 65 Min.) by Brian Tracy Develop the habits that are sure to get you ahead and paid what you are worth in SUCCESS today’s competitive marketplace. Learn how to take complete control of your career CD40376 NINE THINGS SUCCESSFUL PEOPLE DO and future financial life! ©1999 (Nightingale-Conant) Available on CD. Catalog number 40313 (6 CDs 7 Hours, 30 Min.) DIFFERENTLY by Heidi Grant Halvorson SUCCESS Decades of research on achievement suggests people at the top of their game tend to MINDSET reach their goals because of what they do-not because of who they are. In this short, by Carol S. Dweck, Ph.D provocative, and useful HBR Single, motivational psychologist Heidi Grant Halvor- Dweck explains why it’s not just our abilities and talent that bring us success—but son translates the psychological secrets of these winning human beings for your use. whether we approach them with a fixed or growth mindset. She makes clear why Halvorson expands on her immensely popular blog post to give more detail on each praising intelligence and ability doesn’t foster self-esteem and lead to accomplish- of her nine suggested actions-from getting specific about goals and aggressively ment, but may actually jeopardize success. With the right mindset, we can motivate monitoring your achievements to understanding the importance of having “grit.” our kids and help them to raise their grades, as well as reach our own goals—per- Unabridged ©2012 sonal and professional. Dweck reveals what all great parents, teachers, CEOs, and Available On Demand on the TRL Audiobooks app. athletes already know: how a simple idea about the brain can create a love of learning and a resilience that is the basis of great accomplishment in every area. ©2011 SUCCESS Unabridged. (Brilliance Audio) NLP: THE NEW TECHNOLOGY OF ACHIEVEMENT Available on CD. Catalog number 40093(8 CDs, 8 Hours) by Charles Faulkner, Kelly Gerling, Gerry Schmidt, Tim Hallborn, Suzi Smith, Rob- ert McDonald SUCCESS Six internationally recognized NLP trainers deliver simple, powerful ideas that can THE MISSING SECRET help you change habits, beliefs, reactions and negative thought patterns faster than by Dr. Joe Vitale you ever thought possible! ©1991 (Nightingale-Conant) According to Joe, it’s one thing to know what the Law of Attraction is. But if you Workbook available upon request. want to put the power of this incredible natural force to work for you in a positive and Available on CD. Catalog number 40036(6 CDs 7 Hours) consistent way, you must understand something else … the “Missing Secret” that will bring it all together for you. In this wise, warm, and ultimately life-changing pro- SUCCESS gram, Joe Vitale uncovers what this missing component is, and shows you how to use NO EXCUSES! THE POWER OF SELF DISCIPLINE it to attract wealth, health, success, happiness, love, and more into your life — by Brian Tracy quickly, consistently, and automatically. The Missing Secret: How to Use the Law of You don’t need to have been born under a lucky star, or with incredible wealth, or Attraction to Easily Attract What You Want … Every Time reveals the easily reme- with terrific contacts and connections, or even special skills...but what you do need to died reasons why the Law of Attraction doesn’t always work the way it is “supposed succeed in any of your life goals is self-discipline. Unfortunately, most people give in to”… why bad things happen to good people … and why you sometimes seem to to the two worst enemies of success: they take the path of least resistance (in other attract the exact opposite of what you consciously want. ©2007 (Nightingale Conant) words, they’re lazy) and/or they want immediate gratification: they don’t consider Workbook available on request. the long-term consequences of the actions they take today. No Excuses! shows you Available on CD. Catalog number 40062 (6 CDs 60 Min. each) how you can achieve success in all three major areas of your life:1. Your personal SUCCESS goals.2. Your business and money goals.3. Your overall happiness. Each of the 21 MOTIVATION chapters in this book shows you how to be more disciplined in one aspect of your life, with end-of-chapter exercises to help you apply the “no excuses” approach to by George Allen, former NFL/USFL football coach your own life. With these guidelines, you can learn how to be more successful in Game plan for success. Developing individual consistency to inspire team efforts. everything you do—instead of wistfully envying others who you think are just “luck- How to perform at 110%. Difference between hard work and working hard. ©1985 ier” than you. A little self-discipline goes a long way...so stop making excuses and (Listen USA) read this book! ©2010 Unabridged. (Hachette) Available on CD. Catalog number 40358 (1 CD 40 Min.) Available on CD. Catalog number 40095 (7 CDs 60 Min each) SUCCESS Available On Demand on the TRL Audiobooks app. MOTIVATION SUCCESS by Zig Ziglar OG MANDINO’S SECRETS OF SUCCESS Discover the linkage between motivation and accomplishment from the world's most motivational speaker. Take your success to new heights with this renewable source of by Og Mandino motivation. Listen to it often and it will change your life. Unabridged. ©2008 Success...a possible goal with Og Mandino simplifying the keys to unlocking the Available On Demand on the TRL Audiobooks app. successful you. ©1984 (Listen & Learn) Available on CD. Catalog number 40287 (1 CD 48 Min.) SUCCESS MOTIVATION TO SUCCEED! SUCCESS Have you ever wanted to find the perfect motivational speech exactly when you need OUTLIERS it most? Look no further! Enjoy the world’s top motivational speakers in this multi- by Malcolm Gladwell disc collection to fill your library with inspirational stories from master storytellers In this stunning new audiobook, Malcolm Gladwell takes us on an intellectual jour- like Zig Ziglar, Mark Victor Hansen, and Les Brown. Learn what drives high achiev- ney through the world of “outliers”--the best and the brightest, the most famous and ers like Michael Jordan to become the world’s best. Discover the tools you need to the most successful. He asks the question: what makes high-achievers different? His get motivated, even when you don’t feel like it. Delve into the human psyche with answer is that we pay too much attention to what successful people are like, and too psychologist Dr. Larry Iverson using the latest Mayo Clinic brain research and under- little attention to where they are from: that is, their culture, their family, their genera- stand what role motivation plays inside your mind to achieve exceptional goals. tion, and the idiosyncratic experiences of their upbringing. ©2008 (Hachette Audio) Unabridged. ©2014 Available on CD. Catalog number 40054 (7 CDs 60 Min. each) Available On Demand on the TRL Audiobooks app. Available On Demand on the TRL Audiobooks app.

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 93 SUCCESS SUCCESS SUCCESS SUCCESS PACING FOR GROWTH THE POWER OF INNOVATIVE THINKING by Alison Eyning by Jim Wheeler Go the Distance!Whether you're running a race or running a company, pacing is Offering a fresh perspective on success, this title leads readers to generate new ideas everything. Go too fast and you'll burn yourself out—too slow and you're left in the and unlock their stored creativity. The exercises deliver concise, how-to information dust. So how can leaders find the right speed? Growth expert Alison Eyring, who is and promise worlds of possibilities for professional and personal enrichment. also a long-distance runner and triathlete, found the answer in endurance training. It's Abridged ©1998 a concept she calls Intelligent Restraint. Eyring shows leaders how to evaluate their Available On Demand on the TRL Audiobooks app. company's and team's current capacity for growth and identify the right capabilities and pacing strategies to increase growth steadily and sustainably. She masterfully SUCCESS weaves physiological and psychological research, in-depth business case studies, THE POWER OF A POSITIVE ATTITUDE examples from real leaders, and practical tools with her own narrative of endurance by Roger Fritz training. The result is a revolutionary new mindset for enduring success. Unabridged Attitude affects every facet of our lives—from the way we handle stress to how we ©2017 communicate at work. The way we view difficulties and setbacks can make the dif- Available On Demand on the TRL Audiobooks app. ference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life. SUCCESS In The Power of a Positive Attitude, he shows you how to develop a deeper under- THE PIE LIFE standing of the effects of your attitude and how it influences not only your perfor- by Samantha Ettus mance but also the results others achieve. Unabridged. ©2008 (Brilliance Audio) The Pie Life is the ultimate self-improvement playbook for women who work. Now Available on CD. Catalog number 40419 (3 CDs 3 Hours) is the time for you to banish the guilt and start living a life you love! Having worked with thousands of women over the past two decades, bestselling author Samantha SUCCESS Ettus shares the secrets for how you can sustain a thriving personal and professional THE POWER OF DESIRE life at the same time.Incorporating personal stories from hundreds of women, includ- by Jack Zufelt ing TV writer and producer Shonda Rhimes, news anchor Gayle King, Wall Street If you have a core desire, if you want something with all your heart and soul, this can maven Sallie Krawcheck, Barnard College president Debora Spar, entrepreneur Liz energize a conquering force that you and everyone else possesses. This conquering Lange, and Marie Claire editor-in-chief Anne Fulenwider, The Pie Life will turn force will overcome any obstacle in your way, and it will literally drive you to everything you know about work/life balance on its head. Transform your life into achieve your core desire. ©1990 (Nightingale-Conant Corp.) one that is more satisfying, rich, and delicious than you ever thought possible and CD-Rom Workbook available upon request. join the thousands of women already living the Pie Life. Unabridged ©2017 Available on CD. Catalog number 40351 (7 CDs 7 Hours) Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS PLANNING TO WIN THE POWER OF THE GOAL ACHIEVEMENT PROCESS by Mark Riesenberg Would you like your team project to come in on time and under budget? Would you like to cut the time for any team task by 50% or more? Would you like to know the A complete guide to goal setting and time management! ©2006 (Human Resources one secret that would put you in the top 20% of all teams? Well now you can! John Unlimited) Chen presents his incredible Seven Team Building Planning Secrets: 1. How to put Available on CD. Catalog number 40368 (4 CDs 60 Min. each) yourself into the top 20% of all teams. 2. How to go slow to go fast with team plan- ning 3. How to ask game changing questions 4. How to destroy unwritten rules that SUCCESS prevent your team’s success 5. How one minute of planning can seven minutes in CD40376 THE POWER OF WINNING execution 6. How to cut any team task by 50% or more 7. How to use planning to With The Power of Winning, you’ll hear firsthand what drives high-performing com- have a life of significance at work and at home. With a combination of practical tips, petitors. These engaging stories and strategies for success are provided by today’s top inspiring stories and interactive exercises, just sit back, enjoy the learning and make a experts on winning, from New York Times bestselling authors and sports luminaries difference as you are inspired to do one action better based upon this program. Start to other successful people who have bucked the odds to achieve greatness. You’ll PLANning today! Unabridged.©2013 also develop the core skills of a winner, including mastery of the winner’s mind-set. Available On Demand on the TRL Audiobooks app. There are a few keys to winning, and learning them doesn’t have to be difficult. You just need the right tools.From overcoming adversity to finding motivation when the SUCCESS odds are against you, The Power of Winning audio suite offers hours of inspiration POSITIVE ATTITUDE TRAINING and practical steps toward reaching your personal best, whether you’re in the board- room or in the field. Featuring top international speakers, The Power of Winning will by Michael Broder, Ph.D. be your master class for reaching your highest potential. Enjoy The Power of Win- Positive people radiate success! But how do you remain positive in a world filled ning today to refine and master your skills in competition, strategy, and the art of with endless obstacles that can result in a bad mood and a negative outlook? Scien- winning. Unabridged ©2011 tists working in the field of Cognitive-Behavioral Psychology have discovered that Available On Demand on the TRL Audiobooks app. moods are based on beliefs that can be rationally identified and changed. Dr. Michael Broder's Positive Attitude Training will show you how to make those changes and help you: • Conquer Low Frustration Tolerance • Get the “shoulds” out of your life SUCCESS and release the disturbing emotions they create • Discover and avoid the 9 thinking PRINCIPLE-CENTERED LEADERSHIP error traps that account for most negative thinking • Access your individual style of by Stephen R. Covey thinking to increase self-acceptance • Design new attitudes that will become the cor- Within all of us lies an innate desire for progress in every aspect of our lives. In order nerstone of your positive personality. ©1993 (Simon & Schuster) to harness and utilize this internal drive in ourselves and those around us, we must Available on CD. Catalog number 40103 (2 CDs 50 Min. each) learn to center our lives according to a set of certain basic principles. Covey will tell us how to apply these principles to the problems we face every day. ©1992 (Simon & SUCCESS Schuster) POSITIVITY Available on CD. Catalog number 40412(1 CD 70 Min.) by Barbara L. Fredrickson, Ph.D. Available On Demand on the TRL Audiobooks app. World renowned researcher Dr. Barbara Fredrickson gives you the lab-tested tools SUCCESS necessary to create a healthier, more vibrant, and flourishing life through a process she calls “the upward spiral.” With Positivity, you’ll learn to see new possibilities, THE PSYCHOLOGY OF ACHIEVEMENT bounce back from setbacks, connect with others, and become the best version of by Brian Tracy yourself. Unabridged.©2009 (Random House) Discover methods and modes you can employ to channel your mind, with its prodi- Available on CD. Catalog number 40052 (8 CDs 70 Min. each) gious powers. By mastering these techniques, you’ll conquer fear, do things you con- Available On Demand on the TRL Audiobooks app. sidered impossible, make all the right moves and amaze yourself in the process. ©1984 (Nightingale-Conant Corp.) SUCCESS Workbook available upon request. THE POWER Available on CD. Catalog number 40216 (6 CDs 6 Hours) by Rhonda Byrne This is the handbook to the greatest power in the Universe – The Power to have any- SUCCESS thing you want. Every discovery, invention, and human creation comes from The THE PSYCHOLOGY OF WINNING Power. Perfect health, incredible relationships, a career you love, a life filled with by Denis Waitley happiness, and the money you need to be, do, and have everything you want, all One of the most acclaimed programs of all time! Denis Waitley reveals the same “10 come from The Power. The life of your dreams has always been closer to you than Steps To Winning” taken by Olympic champions and Fortune 500 executives. Capi- you realized, because The Power -- to have everything good in your life – is inside talize on the principles of great achievers, learn how winners continue to improve, you. To create anything, to change anything, all it takes is just one thing…THE and find out why nobody can push you as far as you push yourself. ©1978 (Nightin- POWER. ©2010 (Simon & Schuster) gale-Conant) Available on CD. Catalog number 40431 (5 CDs 6 Hours) Available on CD. Catalog number 40019 (6 CDs 3 Hours)

94 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library SUCCESS SUCCESS SUCCESS SUCCESS QUALITIES OF SUCCESS THE SEVEN GREATEST SUCCESS IDEAS by Zig Ziglar by Tom Morris, Ph.D. Ziglar's Qualities of Success was created with a focus on helping your people suc- In The Seven Greatest Success Ideas: 'A-HAs' That Are Guaranteed to Take Your ceed. This program is designed to help you grow personally and professionally in Life to the Next Level, public philosopher, author, and renowned business consultant four critical areas: qualities, abilities, skills, and attitudes. By focusing on these core Tom Morris reveals what the greatest philosophers in human history have to say areas, you gain characteristics of success, professionalism, excellence, and perhaps about what it takes to achieve true success in the 21st century. ©2004 (Nightingale the very best return of all: improved overall performance. Unabridged. ©2009 (Oasis Conant) Audio) Available on CD. Catalog number 40037(6 CDs 65 Min. each) Available on CD. Catalog number 40065 (3 CDs 55 Min. each) Available On Demand on the TRL Audiobooks app. SUCCESS THE SEVEN HIDDEN SECRETS OF MOTIVATION SUCCESS by Todd Beeler REBOUND RULES Are you really motivated to achieve your dreams? The answer may surprise you. by Rick Pitino Research shows that as many as 80% of us over-estimate our level of motivation. No Rick Pitino is a basketball icon: the only coach in college history to lead three differ- wonder so many dreams die unfulfilled, so many goals remain forever out of reach. ent schools to the Final Four, the winner of the 1996 NCAA championship, yet Think about the important goals you could achieve if you were truly motivated. Don't Pitino's journey has not been without life-altering adversity. The failures and trage- you owe it to yourself to give them your best possible shot? ©2006 (Hachette Audio) dies he recounts make this book unique. It's about how to succeed after you've failed; Available on CD. Catalog number 40396 (6 CDs 70 Min. each) how to pick yourself up after being knocked down; and how to reframe yourself and SUCCESS see the world in a new light. This is a comeback story, a manual for overcoming life's THE SEVEN SPIRITUAL LAWS OF SUCCESS difficulties. ©2008 (Harper Audio) by Deepak Chopra Available on CD. Catalog number 40373 (6 CDs 60 Min. each) Based on natural laws that govern all of creation, this audio shatters the myth that success is the result of hard work, exacting plans, or driving ambition. Deepak distills SUCCESS the essence of his teachings into seven simple, yet powerful principles that can easily THE SCIENCE OF SELF-DISCIPLINE be applied to create success in all areas of your life! ©1994 (New World Library) by Kerry L. Johnson Available on CD. Catalog number 40364 (2 CDs 45 Min. each) By applying the tools and techniques you will learn, self-discipline becomes virtually Available On Demand on the TRL Audiobooks app. automatic. You will no longer struggle against yourself, and you will maximize your motivation. Whether you want wealth, to change old habits, to be healthier, slimmer, SUCCESS get a better job, or more education, self-discipline is the universal key. ©1990 THE SIX FUNDAMENTALS OF SUCCESS (Nightingale-Conant Corp.) by Stuart R. Levine Workbook available on request. In The Six Fundamentals of Success, CEO and business consultant Stuart Levine Available on CD. Catalog number 40316(6 CDs 3 Hours) spells out exactly how to practice the constants of business success-whether it's satis- fying customers, developing strong relationships, or communicating clearly--through SUCCESS six fundamental principles, gained from decades of experience working with top THE SECRET executives. But it's the way Levine zeroes in on these fundamentals-add value, com- municate well, deliver results, act with integrity, invest in relationships, and gain per- by Rhonda Byrne spective-and brings them to life through dozens of pithy, to-the-point rules that In this audiobook you will discover The Secret... and you will learn how to have, do, makes the book so practical and useful. ©2004 (Tantor) or be anything you want. You will learn how to use The Secret in every single area of Available on CD. Catalog number 40367 (3 CDs 60 Min. each) your life. You will hear from modern-day teachers -- men and women who have used Available On Demand on the TRL Audiobooks app. The Secret to achieve health, prosperity, relationships and happiness. They share their incredible stories of using The Secret to eradicate disease, acquire massive SUCCESS wealth, overcome obstacles, and achieve what many would regard as impossible. THE STRANGEST SECRET FOR SUCCEEDING IN THE Through them, you will begin to understand the hidden, untapped power that is WORLD TODAY within you, and the true magnificence that awaits you in life. ©2006 (Simon & by Earl Nightingale Schuster) The proven path to financial and inner fulfillment. Earl Nightingale, “The Dean Of Available on CD. Catalog number 40046(4 CDs 60 Min. each) Self-Development” has updated his success-building discoveries for a whole new Available On Demand on the TRL Audiobooks app. generation. Now, you can find out what it takes to prosper in an ever changing world. SUCCESS ©1988 (Nightingale-Conant Corp.) THE SECRETS OF SUCCESS Available on CD. Catalog number 40246 (6 CDs 3 Hours, 45 Min.) Life-changing wisdom never goes out of style! These 8 classic works have truly SUCCESS stood the test of time. ©2005 (Time Warner Audio) SUCCEED Available on CD. Catalog number 40042 (8 CDs 7 Hours, 30 Min.) by Heidi Grant Halvorson, Ph.D. Most of us have no idea why we fail to reach our goals. Now eminent social psychol- SUCCESS ogist Heidi Grant Halvorson shows us how we can finally win by revealing how THE SECRETS TO MANIFESTING YOUR DESTINY goals really work—and by showing us how to avoid what typically goes wrong. Dr. by Dr. Wayne Dyer Heidi Grant Halvorson offers insights that listeners can use immediately, including Can you imagine being able to manifest anything you want in life? You can make how to set goals so that they will persist no matter what; build willpower, which can problems go away by themselves and bring every joy and reward your heart truly be strengthened like a muscle; and avoid the kind of positive thinking that makes desires into your life. By practicing the techniques and meditations revealed in this people fail. The strategies outlined in this book will not only help everyone reach program you will have the power to make the impossible a reality. ©1996 (Nightin- their own goals but will also prove invaluable to parents, teachers, coaches, and gale-Conant) employers. Dr. Grant Halvorson shows listeners a new approach to problem solving Available on CD. Catalog number 40219 (7 CDs 7 Hours, 45 Min.) that will change the way they approach their entire lives.. Unabridged. ©2011 Available On Demand on the TRL Audiobooks app. SUCCESS SUCCESS SEEDS OF GREATNESS TAKE CHARGE by Denis Waitley, Ph.D. by Dr. Alan Zimmerman The real keys, the seeds, necessary to develop a truly meaningful life. ©1983 (Listen You don’t have to settle for anything less than all the energy, money, and success you USA) want. You don’t have to settle for anything less than a healthy work-life balance. And Available on CD. Catalog number 40366 (1 CD 66 Min.) you don’t have to wait forever and a day to get it—if you apply the six strategies Available On Demand on the TRL Audiobooks app. taught in this album. As you listen to these CDs, you’ll learn the techniques used by SUCCESS the take-charge, go-for-the-gold type people in this world. You’ll learn how to get rid of your negative, “stinkin-thinkin,” self-limiting attitudes. You’ll learn how to release SENSE OF URGENCY all your pent-up, God-given power and potential. ©2004 (Zimmerman Communi- by John P. Kotter Care Network) With vivid and powerful stories, Kotter reveals a distinctive view of the kind of Available on CD. Catalog number 40050 (6 CDs 70 Min. each) urgency needed in every organization. He also highlights the insidious nature of its nemesis, complacency, in all its guises. He explains the crucial difference between SUCCESS constructive true urgency, and the frantic wheelspinning that is so often mistaken for TAKE CHARGE OF YOUR LIFE urgency. He provides key tactics for increasing urgency, as well as exposing and root- by Jim Rohn ing out complacency, with chapters on: •Bringing the outside in •Behaving with “The Winner's Seminar” - In this program, you will learn how to develop the power urgency every day •Finding opportunity in crises •Dealing with “NoNos” or naysay- of persuasion. Jim will show you how to control your emotions, give you a four-part ers. A Sense of Urgency is a powerful tool for anyone wanting to win in a turbulent checklist for team building, and the techniques for being a great communicator and world that will only continue to move faster. Unabridged. ©2008 (Brilliance Audio) leader. ©2004 (Nightingale Conant) Available on CD. Catalog number 40426 (4 CDs 75 Min. each) Available on CD. Catalog number 40400 (6 CDs 4 Hours, 30 Min.)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 95 SUCCESS SUCCESS SUCCESS SUCCESS THINK AND GROW RICH THE WINNER IN YOU by Napoleon Hill by Joe Gilliam Napoleon Hill is considered the forefather of the modern personal development Do you dream of success? Nationally acclaimed trainer Joe Gilliam gives you movement and his motivational classic, Think and Grow Rich, has inspired millions unshakable success strategies that will provide you with an inner drive to take action with its words and thoughts on discovering success and abundance within oneself. in your life and form habits that turn into success...your success! ©2000 (National The thirteen principles of success outlined within this bestselling audio program is a Press Publications) blueprint you can follow in the construction of your own personal success story. Workbook available upon request. ©1960, ©2011 (Brilliance Audio) Available on CD. Catalog number 40224 (4 CDs 4 Hours, 35 Min.) Available on CD. Catalog number 40433 (8 CDs 8 Hours) Available On Demand on the TRL Audiobooks app. SUCCESS THE WINNERS EDGE SUCCESS by Denis Waitley THINKING BIG Why winning is working harder, not just smarter. ©1973 (Listen & Learn) Available on CD. Catalog number 40261 (1 CD 47 Min.) by Brian Tracy Brian takes you beyond the limits of everyday thought, where you will tap into the SUCCESS vast resources of your mind and unlock unlimited potential. By practicing the ideas WINNING taught in Thinking Big, you can and will become unstoppable! ©1996 (Nightingale- by Jack Welch Conant) Jack Welch knows how to win. During his forty-year career at General Electric, he led Available on CD. Catalog number 40303 (6 CDs 6 Hours) the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold stan- SUCCESS dard in business, with his relentless focus on people, teamwork, and profits. Welch's TRAINING THE MIND, HEALING THE BODY optimistic, no excuses, get-it-done mind-set is riveting. Packed with personal anecdotes by Deepak Chopra, and David Simon and written in Jack's distinctive no-b.s. voice, Winning is a great read and a great busi- Training the Mind, Healing the Body offers a uniquely comprehensive approach to ness book. It offers deep insights, original thinking, and nuts-and-bolts advice that are all aspects of the mind body connection, including insights drawn from the Indian bound to change the way people think about work. ©2005 (Harper-Audio) life science Ayurveda as well as from the latest research from the West. During this Available on CD. Catalog number 40365 (9 CDs 75 Min. each) program, you’ll become thoroughly familiar with the philosophical foundations of mind body health care. ©1997 (Nightingale Conant) SUCCESS Workbook available on request. WINNING THROUGH INTEGRITY Available on CD. Catalog number 40417 (12 CDs 70 Min. each) by Cliff Jones Outlined here are 9 primary reasons why people undermine their integrity with exam- SUCCESS ples for enhancing your short and long term success by sticking to your principles. THE ULTIMATE GOALS PROGRAM ©1986 (Listen USA) Available on CD. Catalog number 40348 (1 CD 54 Min.) by Brian Tracy Your ability to set and achieve goals will determine your success and happiness more SUCCESS than any other skill. The starting point of great success is when you sit down and CD13012 YOUR WAY TO SUCCESS decide exactly what you really want, in every area of your life. Success guru Brian by Tom Butler-Bowdon Tracy shares the results of 30 years of research and experience in setting and achiev- A COMPREHENSIVE SUCCESS LIBRARY! These unabridged guides to the liter- ing goals and by taking you through a simple, proven step-by-step system that you EW N ature of prosperity and motivation survey the all-time classics, giving you their key can use immediately to achieve anything you really want in life. ©2007 (Nightingale ideas, insights and applications-everything you need to know to start benefiting from Conant) these legendary works. Discover the books that have already enriched millions. With CD Workbook available on request. rags-to-riches stories of entrepreneurs such as Carnegie, Buffett and Walton, to mas- Available on CD. Catalog number 40058 (8 CDs 7 Hours, 30 Min.) ter motivators like Zig Ziglar, Brian Tracy and Napoleon Hill, to contemporary busi- ness blockbusters including Jack Welch, Spencer Johnson and Robert Kiyosaki, these are the leaders and pioneers who have helped generations of listeners unleash their Make Travel Time Pay... potential and discover the secrets of success.From the ancient teachings of Buddha with audio cassettes and CDs. and The Bhagavad-Gita, to the early American wisdom of Emerson and Thoreau, to such contemporary giants as Wayne Dyer, Joseph Campbell, Daniel Goleman and Norman Vincent Peale, and bestselling authors Deepak Chopra, Phil McGraw, Anthony Robbins, Marianne Williamson, these are the most influential thinkers and SUCCESS motivators spanning the world's religions, cultures, philosophies and centuries. This UNLIMITED POWER is a comprehensive resource for creating wealth, managing financial assets, and, by Anthony Robbins finally, giving something back in return. Tom Butler-Bowdon is now recognized as Produce new results in your life, consciously, confidently, consistently. Break an expert on the personal development field. Unabridged ©2013 through any self-imposed limitations and change the way you feel about yourself. Available On Demand on the TRL Audiobooks app. ©1986 (Simon & Schuster) Available on CD. Catalog number 40346 (1 CD 60 Min.) LANGUAGE SUCCESS UNSHAKEABLE LANGUAGE by Tony Robbins 73 BERLITZ: ARABIC GUARANTEED After interviewing fifty of the world's greatest financial minds and penning the #1 Arabic Guaranteed is an all-audio course aimed at beginners that allows users to New York Times bestseller Money: Master the Game, Tony Robbins returns with a learn at their own pace--on the go! No need to write anything, just listen while the step-by-step playbook, taking you on a journey to transform your financial life and narrator guides you through 18 short lessons on four 60-minute audio CDs, featuring accelerate your path to financial freedom. No matter your salary, your stage of life, or real-life situations such as introducing yourself, dining out, buying a train ticket, when you started, this book will provide the tools to help you achieve your financial shopping, and making small talk. ©2007 goals more rapidly than you ever thought possible.Robbins, who has coached more Available On Demand on the TRL Audiobooks app. than fifty million people from 100 countries, is the world's #1 life and business strat- egist. In this book, he teams up with Peter Mallouk, the only man in history to be LANGUAGE ranked the #1 financial advisor in the US for three consecutive years by Barron's. CHINESE (Mandarin) Together they reveal how to become unshakable-someone who can not only maintain Based on the widely acclaimed, accelerated learning method developed for U.S. true peace of mind in a world of immense uncertainty, economic volatility, and Government personnel, this revised and updated course features a method that is very unprecedented change, but who can profit from the fear that immobilizes so many. In easy to learn. ©1993 (Educational Services) these pages, through plain English and inspiring stories, you'll discover… -How to Workbook required. put together a simple, actionable plan that will deliver true financial freedom. -Strate- Available on CD. Catalog number 61256(2 CDs 1 Hour, 45 Min.) gies from the world's top investors on how to protect yourself and your family and maximize profit from the inevitable crashes and corrections to come. -How a few SUCCESS simple steps can add a decade or more of additional retirement income by discover- THE COMPLETE IDIOT’S GUIDE TO MANDARIN ing what your 401(k) provider doesn't want you to know. -The core four principles CHINESE that most of the world's greatest financial minds utilize so that you can maximize You’re no idiot, of course. Neither are the team of memory and linguistics experts upside and minimize downside. -The fastest way to put money back in your pocket: who have designed the world’s most effective foreign language self-study course. uncover the hidden fees and half truths of Wall Street-how the biggest firms keep you International travelers, students, and business people can now learn to converse in a overpaying for under performance. -Master the mindset of true wealth and experi- new language in less than half the time they expect! ©2003 (Oasis Audio) ence the fulfillment you deserve today. Unabridged. ©2017 CD-ROM Workbook required. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 61257 (4 CDs 60 Min. each)

96 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library LANGUAGE LANGUAGE LANGUAGE LANUGAGE INGLE’S BASICO CD40373 LEARN ANYWHERE! GERMAN: COMPLETE Comience a hablar Ingles inmediatamente. ©2004 (Institute For Language) Listeners learn pronunciation, vocabulary, & grammar of a new language without the Workbook required. Dictionary sent when requested. need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- Available on CD. Catalog number 61254(4 CDs 4 Hours, 40 Min.) sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- Available On Demand on the TRL Audiobooks app. to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.©2006 LANGUAGE Available On Demand on the TRL Audiobooks app. INSTANT IMMERSION: FRENCH (Deluxe Edition) Experts agree that the best way to learn a new language is by surrounding yourself LANUGAGE with native speakers. Instant Immersion’s French Deluxe Edition Audio learning sys- CD40373 LEARN ANYWHERE! ITALIAN: COMPLETE tem takes advantage of one of the most widely used methods in professional lan- Listeners learn pronunciation, vocabulary, & grammar of a new language without the guage learning to help you learn fast! ©2010 (Topics Entertainment) need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- Workbook available upon request (Transcripts and MP3) sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- Available on CD. Catalog number 60744(16 CDs 16 Hours) to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.©2006 LANGUAGE Available On Demand on the TRL Audiobooks app. INSTANT IMMERSION: German (Deluxe Edition) Experts agree that the best way to learn a new language is by surrounding yourself LANUGAGE with native speakers. Instant Immersion’s German Deluxe Edition Audio learning CD40373 LEARN ANYWHERE! SPANISH: COMPLETE system takes advantage of one of the most widely used methods in professional lan- Listeners learn pronunciation, vocabulary, & grammar of a new language without the guage learning to help you learn fast! ©2010 (Topics Entertainment) need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- Workbook available upon request (Transcripts and MP3) sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- Available on CD. Catalog number 60741(16 CDs 16 Hours) to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, enriches conversational ability.©2006 SUCCESS Available On Demand on the TRL Audiobooks app. INSTANT IMMERSION: INGLES (Deluxe Edition) Experts agree that the best way to learn a new language is by surrounding yourself LANUGAGE with native speakers. Instant Immersion’s Ingles Deluxe Edition Audio learning sys- SPANISH FOR CONVERSATION tem takes advantage of one of the most widely used methods in professional lan- by Jean Yates guage learning to help you learn fast! ©2010 (Topics Entertainment) Nervous that you’re not ready to strike up a conversation with a native Spanish Workbook available upon request (Transcripts and MP3) speaker? This book helps you overcome that obstacle and before you know it, you’ll Available on CD. Catalog number 60742(16 CDs 16 Hours) be speaking comfortably in your new native language. Practice Makes Perfect: Span- ish Conversation is organized around twelve units that present realistic conversa- LANGUAGE tional situations, from making introductions to giving opinions and from making a INSTANT IMMERSION: ITALIAN (Deluxe Edition) date to telling a story. ©2016 Experts agree that the best way to learn a new language is by surrounding yourself Available On Demand on the TRL Audiobooks app. with native speakers. Instant Immersion’s Italian Deluxe Edition Audio learning sys- tem takes advantage of one of the most widely used methods in professional lan- LANGUAGE guage learning to help you learn fast! ©2010 (Topics Entertainment) TRAVELER’S BRAZILIAN PORTUGUESE Workbook available upon request (Transcripts and MP3) Traveler's Language Courses provide everything the traveler needs to feel comfort- Available on CD. Catalog number 60743(16 CDs 16 Hours) able learning a new language. Lessons are ingeniously engineered so that the student absorbs the sounds, vocabulary, and rhythms while simply listening and participat- LANGUAGE ing. English translation and explanation is provided. ©2004 (Institute For Language) INSTANT IMMERSION: JAPANESE (Deluxe Edition) Dictionary required. Experts agree that the best way to learn a new language is by surrounding yourself Available on CD. Catalog number 61258(2 CDs 2 Hours, 20 Min.) with native speakers. Instant Immersion’s Japanese Deluxe Edition Audio learning system takes advantage of one of the most widely used methods in professional lan- LANGUAGE guage learning to help you learn fast! ©2010 (Topics Entertainment) TRAVELER’S FRENCH Workbook available upon request (Transcripts and MP3) Traveler's Language Courses provide everything the traveler needs to feel comfort- Available on CD. Catalog number 60745(16 CDs 16 Hours) able learning a new language. Lessons are ingeniously engineered so that the student absorbs the sounds, vocabulary, and rhythms while simply listening and participat- LANGUAGE ing. English translation and explanation is provided so there are no mysteries, just INSTANT IMMERSION: MANDARIN CHINESE (Deluxe Ed easy learning. ©2004 (Institute For Language) Experts agree that the best way to learn a new language is by surrounding yourself Workbook required. Dictionary sent when requested. with native speakers. Instant Immersion’s Spanish Deluxe Edition Audio learning Available on CD. Catalog number 61251(2 CDs 2 Hours, 20 Min.) system takes advantage of one of the most widely used methods in professional lan- guage learning to help you learn fast! ©2010 (Topics Entertainment) LANGUAGE Workbook available upon request (Transcripts and MP3) TRAVELER’S GERMAN Available on CD. Catalog number 60746(16 CDs 16 Hours) Traveler's Language Courses provide everything the traveler needs to feel comfort- able learning a new language. Lessons are ingeniously engineered so that the student LANGUAGE absorbs the sounds, vocabulary, and rhythms while simply listening and participat- INSTANT IMMERSION: SPANISH (Deluxe Edition) ing. English translation and explanation is provided so there are no mysteries, just Experts agree that the best way to learn a new language is by surrounding yourself easy learning. ©2004 (Institute For Language) with native speakers. Instant Immersion’s Spanish Deluxe Edition Audio learning Workbook required. Dictionary sent when requested. system takes advantage of one of the most widely used methods in professional lan- Available on CD. Catalog number 61252(2 CDs 2 Hours, 20 Min.) guage learning to help you learn fast! ©2010 (Topics Entertainment) Workbook available upon request (Transcripts and MP3) LANGUAGE Available on CD. Catalog number 60740(16 CDs 16 Hours) TRAVELER’S ITALIAN Traveler's Language Courses provide everything the traveler needs to feel comfort- LANGUAGE able learning a new language. Lessons are ingeniously engineered so that the student IRISH absorbs the sounds, vocabulary, and rhythms while simply listening and participat- Based on the widely acclaimed, accelerated learning method developed for U.S. ing. English translation and explanation is provided so there are no mysteries, just Government personnel, this revised and updated course features a method that is very easy learning. ©2004 (Institute For Language) easy to learn. ©1994 (Educational Services) Workbook required. Dictionary sent when requested. Workbook required. Available on CD. Catalog number 61253(2 CDs 2 Hours, 20 Min.) Available on CD. Catalog number 61255(2 CDs 1 Hour, 30 Min.) LANGUAGE LANUGAGE TRAVELER’S SPANISH CD40373 LEARN ANYWHERE! FRENCH: COMPLETE Traveler's Language Courses provide everything the traveler needs to feel comfort- Listeners learn pronunciation, vocabulary, & grammar of a new language without the able learning a new language. Lessons are ingeniously engineered so that the student need of a textbook: Level 1: Key words and phrases, basic grammar skills, empha- absorbs the sounds, vocabulary, and rhythms while simply listening and participat- sizes travel needs; Level 2: Expands vocabulary, new grammar concepts, more day- ing. English translation and explanation is provided so there are no mysteries, just to-day activities; Level 3: Broadens vocabulary base, more advanced grammar skills, easy learning. ©2004 (Institute For Language) enriches conversational ability.©2006 Workbook required. Dictionary sent when requested. Available On Demand on the TRL Audiobooks app. Available on CD. Catalog number 61250(2 CDs 2 Hours, 20 Min.)

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 97 AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX Abrahamson, Eric ...... 35 Borysenko, Ph.D., Joan...... 84 Abrams, Barry ...... 42 Bossidy, Larry ...... 76 Abrashoff, Captain D. Michael...... 17 Bosworth, Michael T...... 3 Achor, Shawn...... 80 Botsman, Rachel ...... 51 Acuff, Jerry...... 2 Bowen, Will...... 32, 58, 80 Adams, Marilee ...... 30 Bowles, Sheldon ...... 15, 23 Adamson, Brent ...... 2 Bowser, Mark ...... 17 Adler, Lou...... 26 Boyatzis, Richard...... 23 Akpan, Adito Oliver...... 50 Boyd, Drew ...... 69 Alessandra, Tony...... 57, 60, 63, 64, 71, 74 Brabandere, Luc De ...... 69 Alexander, Bob...... 19 Bradberry, Travis ...... 25, 63 Allen, David...... 76 Braestrup, Kate ...... 86 Allen, George ...... 93 Brafman, Ori ...... 25, 71 Allen, James...... 29, 71 Brafman, Rom ...... 71 Allen, Ph.D., Kathleen R...... 21 Bramson, Ph.D., Robert M...... 59 Allen, Robert...... 53, 54 Bratton, William...... 58 Allen, Robert G...... 54 Braunstein, Barbara ...... 59 Allen, Roger E...... 28 Bridges, William ...... 27 Alyn, Dr. Kimberly...... 37 Britten, Rhonda ...... 30 Amabile, Teresa...... 23 Broder, Ph.D., Michael...... 94 Amen, M.D., Daniel G...... 71, 72, 74, 82, 83 Brodow, Ed ...... 67 Anderson, Chris ...... 47 Brody, Marjorie...... 59 Anderson, Jack ...... 68 Brogan, Chris ...... 50 Anderson, Jenny...... 86 Bronner, Dale Carnegie...... 33 Anderson, Ray ...... 42 Bronson, Po...... 86 Andrew, Aaron R...... 54 Brooks, Michael ...... 61 Andrew, Douglas R...... 54 Brooks, Ph.D., Robert...... 79 Andrew, Emron D...... 54 Brown, Brian B...... 42 Ankarlo, Loren...... 10 Brown, Ph.D., Brene ...... 31, 35, 36, 89 Ariely, Dan ...... 70 Brown, Scott ...... 67 Assaraf, John ...... 71, 80 Bryant, Adam...... 11, 69 Attwood, Chris...... 34 Brzezinski, Mika...... 33 Attwood, Janet Bray ...... 34 Buchwald, Art ...... 80 Aylen, Dr. Carl...... 73 Buckingham, Marcus ...... 14, 22, 25, 31 Ayres, Ian...... 50, 75 Buford, Bob...... 20 Babauta, Leo ...... 77 Bunting, Michael ...... 21 Babcock, Linda...... 67 Burchard, Brendon ...... 30 Bach, David ...... 52, 53, 55 Burg, Bob ...... 3 Bailey, Chris ...... 77 Burka, Ph.D., Jane B...... 76 Baker, William F...... 19 Burka, PhD., Jane B...... 77 Ballou, Hugh...... 11 Burley-Allen, Madelyn...... 62 Bartlett, David...... 62 Burman, Sanjay ...... 64 Bazerman, Max H...... 67 Burns, David...... 85 Beattie, Melody ...... 33 Burrough, Bryan...... 41 Beckstrom, Rod A...... 25 Butler-Bowdon, Tom ...... 29, 96 Beckwith, Harry...... 6, 7 Byrne, Rhonda ...... 32, 94, 95 Beeler, Todd...... 95 Byster, Mike...... 73 Behar, Howard ...... 17 Cain, Susan ...... 63 Belker, Lorin B...... 14 Calero, Henry ...... 68 Bell, Chip R...... 20 Calicott, Sarah Miller...... 91 Bennis, Warren ...... 18, 77 Cameron, Kim ...... 23 Ben-Shahar, Ph.D., Tal...... 80 Canfield, Jack...... 54, 79, 87, 91 Benson, Herbert...... 80 Caprielian, Dr. Edward...... 68 Benton, D.A...... 13 Caputo, Theresa ...... 79 Berger, Jonah...... 38 Cardone, Grant ...... 39, 87, 88 Bergland, Suzan ...... 51 Cardozo, Ph.D., Richard ...... 21 Bergstrand., Ph.D., Jeffrey H...... 21 Carlson, Ph.D., Richard...... 80, 81 Bernd, Jr., Ed ...... 78 Carnegie, Dale ...... 6, 19, 57, 61, 81, 91 Bernoff, Josh ...... 38, 90 Carson, Clarence...... 52 Bernstein, David...... 43 Caruso, Michael Angelo ...... 12 Beshara, Tony...... 29 Cashman, Kevin ...... 18 Bevans, Crystal Jonas ...... 35 Casnocha, Ben ...... 49 Beyer, Damon ...... 24 Cathcart, Jim ...... 5 Binks, Ph.D., Martin...... 83 Catmull, Ed ...... 68 Blackaby, Henry...... 20 Cayce, Edgar...... 30 Blackshaw, Pete ...... 24 Chabris, Christopher ...... 72 Blair, Gary Ryan...... 90 Chamberlin, Ryan...... 4 Blanchard, Ken...... 12, 13, 15, 18, 20, 21, 23, 24, 25, 26, 27, 72, 76 Chamine, Shirzad ...... 48 Blanke, Gail ...... 76, 77 Chandler, Steve ...... 4, 9, 29, 35, 57 Bleeke, Nancy ...... 3 Chapman, Dr. Gary ...... 60 Block, Peter ...... 25 Charan, Ram ...... 17, 18, 28, 76 Bogle, Ed...... 75 Chatzky, Jean ...... 53 Bogle, John C...... 44 Chawdhury, Subir ...... 43 Boland, Jack...... 79 Chodron, Pema...... 80 Bongiovanni, J.D., Joseph N...... 21 Chopra, Deepak...... 25, 30, 33, 36, 53, 84, 86, 95, 96 Booher, Dianna ...... 59, 66 Chorbajian, Victoria...... 63 Boothman, Nicholas ...... 45, 61 Christensen, Clayton M...... 17, 46 Borg, Yehuda ...... 56 Christensen, John...... 14 Bornstein, Arthur...... 72 Chu, Chin-ning ...... 29

98 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX Cialdini, Robert...... 24, 66 Eisenson, M.D., Howard J...... 83 Clark, Ron...... 21 Eisner, Michael D...... 51 Clifton, Ph.D, Donald O...... 60 Eker, T. Harv ...... 55 Cloud, Dr. Henry ...... 30, 32, 81, 85, 86 Eldredge, John...... 86 Coelho, Paulo...... 79 Eldredge, Stasi...... 86 Coffman, Curt...... 14 Eliot, Ph.D., John...... 93 Cohen, Dan S...... 15 Ellis, Charles D...... 56 Cohen, Gail...... 1, 32, 60, 70 Elsea, Ph.D., Janet...... 83 Cohen, Herb ...... 68 Elster, Kathi ...... 66 Colbert, M.D., Don...... 81, 84 Elton, Chester ...... 10, 11, 17, 22 Coleman, Dr. Edith ...... 25 Emmett, Rita...... 77, 81 Colligan, Vicotoria...... 46 Epstein, Ronald...... 7 Collins, Jim ...... 11, 15 Esty, Daniel C...... 45 Colosimo, Jennifer...... 40 Ettus, Samantha ...... 94 Colvin, Geoff...... 26 Evans, Richard Paul...... 52 Conaty, Bill...... 26 Eyning, Alison ...... 94 Conley, Chip...... 54 Faith, Curtis M...... 56 Connors, Roger...... 11, 15, 22, 37 Farber, Barry ...... 7 Copley, Gregory R...... 88 Faulkner, Charles ...... 93 Corcoran, Barbara...... 51 Favaro, Ken ...... 26 Couric, Katie...... 10 Feltenstein, Tom ...... 42 Covey, Stephen R...... 10, 14, 30, 32, 40, 43, 48, 49, 85, 86, 87, 90, 92, 94 Fenton, Mark ...... 85 Covey, Steven M...... 24 Fenton, Richard ...... 3 Cowen, Tyler ...... 53 Ferrari, Bernard T...... 63 Cox, Jeff ...... 51 Ferrazzi, Keith ...... 66 Coyle, Daniel ...... 25 Ferriss, Timothy ...... 82 Crawford, Gregg ...... 46 Fine, Debra...... 60 Crom, Michael ...... 6, 18 Fiore, Neil...... 75, 83 Crom, Oliver ...... 6 Fisher, Helen ...... 36 Crowley, Katherine ...... 66 Fisher, Rodger ...... 67 Csikszentmihalyi, Mihaly ...... 45 Fishman, Charles ...... 51 Culbert, Samuel A...... 14 Fiske, Susan T...... 46 Culligan, Mathew J...... 10 Flaherty, Jane ...... 68 Currier, Ph.D., Joseph ...... 81 Flanagan, Bryan ...... 2, 6 Dale, James...... 48 Flaxington, Beverly D...... 66 Daley, Kevin ...... 65 Fleming, Carole A...... 61 Daly, Alex...... 43 Ford, Arielle ...... 87 Daniels, Aubrey C...... 11 Ford, Debbie...... 29 Danko, Ph.D.,William D...... 54 Forszt, Mary Ellen...... 2 Davidson, Jeff...... 5, 20, 29, 41, 75, 76 Fotinos, Joel ...... 46 Davis, Jordan ...... 63 Fox, Jeffey ...... 8 Dawson, Roger ...... 68 Fox, Jeffrey...... 16, 27, 49, 91 de Spinoza, Benedict ...... 13 Fox, Jeffrey J...... 16 Decker, Bert...... 67 Frank, Milo O...... 60 Degraff, Jeff ...... 69 Fraser, Beau...... 43 Delisi, Rick ...... 13 Fredrickson, Ph.D., Barbara L...... 94 Dent, Harry S...... 55 Freedman, David H...... 35 Dent, Jr., Harry S...... 54 Freedman, Mike...... 10 Deutschendorf, Harvey...... 79 Freese, Tom ...... 8 Deutschman, Alan ...... 27, 30 Fridson, Martin S...... 56 Dhanam, Krish ...... 91 Fried, Jason...... 40, 49 Diamon, Stuart ...... 67 Friedman, George ...... 47 Dichristina, Mariette...... 71 Friedman, Thomas L...... 50, 52, 56 Diebold, John ...... 25 Fripp, Patricia ...... 14, 89 Divine, Mark...... 51 Fritz, Roger...... 23, 94 Dixon, Matthew ...... 2, 13 Fugere, Brian...... 66 Dobson, Michael S...... 90 Gabor, Don ...... 61 Dodd, Dominic...... 26 Gach, Ph.D., Michael Reed ...... 82 Doidge, Norman...... 71 Galford, Robert M...... 65 Domar, Ph.D., Alice D...... 79 Gallo, Carmine ...... 63, 65 Dooley, Mike...... 20 Garfield, Ph.D., Charles...... 22 Doolittle, Peggy...... 77 Gates Sr., Bill ...... 49 Dougan, Kesha N...... 52 Gates, Robert M...... 22 Drubin, Dr. Daniel T...... 33 Gawain, Shakti...... 72 Drucker, Peter ...... 13, 20 Gawande, Atul...... 75 Dubner, Stephen J...... 44, 50, 69 Gelb, Michael ...... 14, 70, 72, 91 Duckworth, Angela ...... 31 Gerber, Michael ...... 12, 41 Dufu,Tiffany ...... 75 Gerling, Kelly ...... 93 Duhigg, Charles ...... 35 Gerson, Charlotte ...... 83 Duncan, Todd...... 3, 4 Gerstner, Lou ...... 51 Dutcher, Deidre...... 58 Gilbert, Daniel ...... 80 Dweck, Carol ...... 34 Gilliam, Joe...... 61, 96 Dweck, Ph.D., Carol S...... 93 Gitomer, Jeffrey ...... 5, 6, 10, 40, 62, 92 Dyer, Dr. Wayne ...... 31, 33, 34, 69, 78, 91, 95 Gittell, Jody Hoffer...... 49 Dyer, Jeff...... 17 Gittleman, M.S., C.N.S., Ann Louise ...... 83 Echeverria, Lina M...... 68 Giuliani, Rudolph ...... 18 Edelman, Russ C...... 48 Gladwell, Malcolm ...... 50, 70, 93 Edmiston, Susan...... 80 Glass, Lillian ...... 88 Eggerichs, Dr. Emerson ...... 86 Godin, Seth...... 27, 37, 39, 40, 47, 49, 54

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 99 AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX Goldratt, Eliyahu M...... 39, 45 Huber, Cheri ...... 80 Goldsmith, Marshall...... 47, 51 Huffington, Arianna...... 36 Goldstein, Noah J...... 24, 66 Humes, James C...... 64 Goldstein, Ph.D., Sam ...... 79 Hunt, Tara...... 66 Goleman, Daniel ...... 23, 28, 78, 79 Hunter, James C...... 24 Goman, Carol Kinsey...... 7, 50 Hutson, Don...... 3, 21 Goodman, Dr. Gary S...... 59, 92 Hybels, Bill ...... 18 Goodman, Jordan...... 54 Hyman, M.D., Mark ...... 74, 82 Gordon, Jon...... 27 Iacocca, Lee ...... 28 Gostick, Adrian...... 10, 11, 17, 22 Illig, Randy ...... 4 Gottry, Steve...... 76 Iny, Alan ...... 69 Goulston, Mark...... 61, 64 Isaacson, Walter ...... 49, 69 Govindarajan, Vijay ...... 69 Iverson, Larry ...... 50, 89 Grant, Adam ...... 48 Iyengar, Sheena ...... 70 Gray, Dave...... 72 Jacob, Dee...... 51 Gray, John ...... 26, 62 Jaffe, David...... 11 Grazier, Peter...... 15 Jakes, T.D...... 70 Green, Charles H...... 65 Jaye, Aye ...... 60 Greenblatt, Joel...... 54 Jeary, Tony...... 25, 58 Greene, Robert ...... 29 Jeffers, Susan ...... 79 Gregersen, Hal...... 17 Jenkins, McKay...... 83 Grenny, Joseph...... 59, 61 Jennings, Jason...... 23, 45 Groopman, M.D., Jerome...... 8 Jennings, Marianne...... 20 Groppel, Jack ...... 43 Jett, Pamela...... 58, 66 Guber, Peter...... 65 Johnson, George ...... 82 Gupta, Sanjay...... 83 Johnson, Kerry L...... 95 Hall, Doug ...... 72 Johnson, M.D., Spencer...... 5, 21, 28, 34, 35 Hall, Ph.D., Nick...... 32 Johnson, Vic...... 90 Hallborn, Tim ...... 93 Johnson, Whitney ...... 31 Halligan, Brian...... 39 Jolles, Rob ...... 4 Hallowell, M.D., Edward M...... 85 Jones, Cliff ...... 96 Halvorson, Heidi Grant ...... 93, 95 Jones, Daniel T...... 56 Hamel, Gary ...... 47 Jones, Dawn...... 26 Hanlon, Patrick...... 40 Jones, Steve...... 87 Hannam, Paul...... 33 Joni, Saj-Nicole ...... 24 Hansen, Mark Victor...... 54, 87, 91 Jordan-Evans, Sharon ...... 19 Hansen, Morten ...... 15 Joyner, Mark...... 39 Hanson, M.D., Peter...... 81 Kabani, Shama Hyder...... 40 Hanson, Ph.D., Rick...... 32 Kabat-Zinn, Jon...... 78, 81, 84 Hanson, Richard ...... 81 Kahneman, Daniel...... 74 Hansson, David H...... 40 Kahnweiler, Jennifer...... 63 Hansson, David Heinemeier ...... 49 Kamins, Ph.D., Michael A...... 21 Hardaway, Chelsea...... 66 Kaplan, Soren ...... 69 Hardy, Darren...... 89 Karinch, Maryann ...... 61 Harford, Tim...... 47, 68 Karr, Ron...... 4 Harper, Bob ...... 82 Karsen, Rudy...... 27 Harrell, Keith...... 59, 88 Kasparov, Garry...... 91 Harry, Mikel...... 24 Kassoria, Dr. Irene C...... 90 Harter, Ph. D., James K...... 9 Katie, Byron ...... 34 Hartley, Gregory...... 61 Katz, Judith H...... 22 Haseltine, Eric ...... 72 Kawasaki, Guy ...... 49 Hawkins, Dr. David...... 32, 71 Kay, Katty...... 37 Hay, Louise L...... 35 Kaye, Beverly ...... 15, 19 Heath, Chip...... 36, 62 Kazanjian, Kirk ...... 12, 13 Heath, Dan...... 36, 62 Keeler, David...... 89 Heavin, Gary...... 89 Kegan, Robert ...... 41 Heen, Sheila...... 59, 65 Kerner, Noah ...... 38 Heenan, David A...... 11 Kessler, M.D., David A...... 83 Hennings, Chad ...... 64 Khalsa, Mahan ...... 4 Herbert, Wray...... 73 Kiechel III, Walter ...... 47 Hershon, Marc...... 61 Kielburger, Craig...... 34 Hess, Edward...... 46 Kielburger, Marc ...... 34 Hewlett, Sylvia Ann ...... 14 Kilts, James M...... 44 Heyar, John ...... 41 Kincaid, Matt...... 63 Hickman, Craig...... 22 King, Hans ...... 36 Hicks, Ester...... 92 King, W.J...... 51 Hicks, Jerry...... 92 Kirby, Tom...... 58 Higgins, Dennis...... 73 Kirsch, Greg...... 16 Hill, Napoleon ...... 91, 92, 93, 96 Kiyosak, Robert...... 56 Hiltabiddle, Timothy R...... 48 Kiyosaki, Robert T...... 52, 54, 55 Hoffman, Reid ...... 49 Klaus, Peggy ...... 58 Hoghead, Sally...... 91 Klein, Ruth ...... 3 Holiday, Ryan ...... 38, 50 Knapp, Lee J...... 7 Holland, John R...... 3 Koch, Richard...... 10, 50, 74 Holloway, Ann ...... 11 Kogon, Kory...... 74 Hopkins, Tom ...... 2, 3, 5, 6, 7 Kolata, Gin ...... 84 Horsager, David...... 27 Kolberg, Judith ...... 74 Howe, Jeff...... 43 Koltz, Tony...... 19 Hsieh, Tony...... 43 Kotter, John P...... 15, 19, 22, 95

100 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX Kouzes, James M...... 10, 18 Martinet, Jean ...... 57 Koval, Robin ...... 48 Martins, Flavio...... 28 Kramer, Steven ...... 23 Maslansky, Michael...... 61 Kranich, Caryl Rae ...... 64 Mason, M.S., Paul T...... 65 Krannich, Caryl Rae ...... 34 Masterson, Michael ...... 49 Krannich, Ph.D., Ron ...... 34 Mattone, John ...... 17 Kreger, Randi ...... 65 Maurer, Dr. Robert ...... 21 Kreskin, The Amazing...... 72 Maxfield, David ...... 61 Kubler Ross, Elisabeth ...... 62 Maxwell, John C...... 9, 10, 11, 12, 15, 18, 26, 29, 36, 50, 57, 58, 59, 60, 64, Kulhan, Bob ...... 44 66, 70, 72, 74, 78 Kurtzman, Joel ...... 20 Mayer, Robert ...... 67 La Tourrette, Ph.D., John...... 73 McArthur, Angie ...... 71 Lakhani, Dave ...... 4, 5, 40 McBride, Margret ...... 21 Lamm, Brad ...... 32 McCann, Jim...... 65 Larsen, Gail ...... 65 McChesney, Chris ...... 14 Larsen, Linda...... 78 McDonald, Robert...... 93 Lashinsky, Adam ...... 46 McFarland, Keith R...... 42 LeBoeuf, Michael...... 52, 69 McGoniga, Ph.D., Kelly ...... 34 Lechter, C.P.A., Sharon L...... 55 McGraw, Dr. Phil...... 33, 85 Lee., M.D., Roberta...... 82 McGraw, Dr., Phil...... 36 Leeds, Dorothy...... 6, 34, 63 McGraw, Robin ...... 85 Lehrer, Jonah ...... 70, 73 McKee, Annie...... 23 Lehrman, Fredric ...... 55 McKeown, Greg ...... 75 LeLand, Karen...... 77 McMillan, Ron...... 59, 61 Lencioni, Patrick...... 12, 14, 24, 26, 41, 86 McNeal, Ph.D, Casey...... 58 Lerner, Ph.D., Harriet...... 79 Medina, John...... 71 Levin, Michael P...... 38 Meerman Scott, David ...... 39 Levine, Michael ...... 89 Meisenheimer, Jim ...... 1, 2, 3, 4, 41, 74, 91 Levine, Stuart R...... 18, 75, 95 Mercer, Dr. , Michael...... 30 Levitt, Steven D...... 44, 50, 69 Merrill, A. Roger...... 90 Levitt, Theodore...... 39 Merrill, Adam ...... 74 Lewis, Michael...... 52 Merrill, Douglas C...... 74, 76 Lewolt, Bruce...... 71 Merrill, Dr. David W...... 16 Li, Charlene ...... 22, 38 Merrill, Rebecca R...... 90 Lieberman, David...... 60, 62 Merryman, Ashley...... 86 Lieberman, Ph.D., David J...... 67 Mezzapelle, David ...... 89 Liker, Jeffrey K...... 27 Michaels, Jillian...... 84 Lindstrom, Martin...... 38 Michelli, Joseph A...... 25 Linkner, Josh ...... 68 Michels, Barry...... 70 Liponis, M.D., Mark ...... 85 Miller, John G...... 35 Littman, Jonathan ...... 61 Miller, Mark ...... 15 Loberg, Kristen...... 73 Miller, Peter...... 24 Loehr, Jim ...... 35, 77 Mintle, Dr. Linda...... 84 Loftus, Geoff...... 18 Mintzberg, Henry ...... 20 Loloum, Florian ...... 47 Mitchell, Jack...... 17 Lombardi, Jr., Vince ...... 28 Mitnick, Kevin ...... 41 Lorber, Ph.D., Robert...... 23, 25 Moldenhauer, Scott ...... 7, 8 Love, Roger ...... 66 Moore, Norman ...... 38 Lowe, Robert ...... 32 Morgenstern, Julie...... 22, 77 Lowe, Tamara ...... 90 Morris, Ph.D., Tom ...... 95 Lowndes, Leil ...... 34, 60, 61 Mortensen, Kurt W...... 48 Lucas, George...... 21 Mueller, Jennifer ...... 12 Luciani, Joseph ...... 64 Mukherjee, Diddhartha ...... 83 Luechke, Richard A...... 67 Mullen, James X...... 24 Lundin, Stephen...... 14, 27 Munslow, Stan...... 23 Luntz, Dr. Frank ...... 66 Murphy, John J...... 19 Lustberg, Arch...... 61 Murray, David Kord ...... 42 Lytle, JoNell Monaco...... 78 Myss, Caroline ...... 79 Mackay, Harvey ...... 25, 36 Naisbitt, John...... 42 Mackenzie, Dr. Alec ...... 16 Naistadt, Ivy...... 65 MacLeod, Hugh...... 69 Naman, Ph.D., Rubin ...... 84 Macomber, Debbie ...... 34 Napier, Ph.D., Albert ...... 21 Magee, Jeff...... 5 Nelson, Bob ...... 9, 27 Maister, David H...... 65 Nelson, Mike...... 77 Malhotra, Deepak ...... 67 Nightingale, Earl ...... 92, 95 Malone, Chris ...... 46 Nolen-Hoeksema, Ph.D., Susan ...... 37 Mandino, Og...... 93 Novak, David ...... 44 Mandossian, Alex ...... 39 O’Connor, Richard...... 80 Mann, John David...... 3 O’Kane, Duane ...... 79 Mantell, Michael...... 31 O’Malley, Michael ...... 19 Manz, Charles C...... 48 Orloff, M.D., Judith ...... 78, 84 Marcum, Dave...... 11 Orman, Suze ...... 52, 55, 56 Margolis, Char...... 70 Ornish, M.D., Dean...... 85 Markova, Dawna...... 71 Ortberg, John ...... 20 Marks, Ron ...... 20 Osteen, Joel ...... 31, 37 Marquet, L. David ...... 27 Oz, Lisa ...... 66 Martel, Dr. Laurence D...... 73 Padwa, Lynette ...... 31 Martin, Chuck ...... 26 Paling, Suzanne...... 37 Martin, Steve J...... 24, 66 Palmer, Stephanie...... 60

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 101 AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX Pandolfini, Bruce...... 13 Rose, Colin ...... 70 Parker, Sam...... 87 Rose, Todd ...... 31 Pasternack, Bruce A...... 42 Rosenzweig, Phil ...... 19, 45 Patterson, James G...... 67 Ross, M.D., Carolyn ...... 84 Patterson, Kerry...... 59, 61 Ross, M.D., Harvey ...... 83 Patton, Bruce...... 59, 67 Rossman, Martin...... 82 Paul, Harry...... 14 Roth, M.S., June ...... 83 Pausch, Randy...... 33 Rowan, Roy ...... 17 Peabody, Bo...... 40 Royle, Pam ...... 33 Pearsall, Ph.D., Paul...... 81 Ruffa, Stephen A...... 45 Pease, Allan ...... 66, 87 Rufus, Anneli ...... 25 Pease, Barbara ...... 66, 87 Rumelt, Richard P...... 45 Peeke, M.D., Pamela ...... 82 Runkel, LMFT., Hal Edward...... 86 Perricone, M.D., Nicholas...... 84 Ryan, M.J...... 10 Perry, John ...... 75 Rye, David E...... 9 Peshawaria, Rajeev ...... 26 Sabbage, Sophie ...... 82 Peters, Thomas J...... 17 Salkjowitz, Rob ...... 44 Peters, Tom ...... 23 Sanborn, Mark...... 27, 28, 60 Petrie, Marsha Sue...... 57 Sandberg, Sheryl...... 47 Phillips, Dana ...... 3 Sanders, Lisa ...... 8 Phillips, Donald T...... 20 Sanders, Tim ...... 49, 62 Phillips, Neil ...... 3 Sarno, M.D., John E...... 84 Pick, MSN, OB/GYN NP, Marcelle ...... 83 Sawyer, Keith ...... 68 Pink, Daniel H...... 7, 12, 74 Schaaf, Dick ...... 46 Pino, Robert...... 73 Scheff, Leonard...... 80 Pitino, Rick...... 95 Schiff, Peter D...... 53 Pittampalli, Al...... 22 Schiffman, Stephan...... 2, 3 Piven, Joshua...... 29 Schlessinger, Dr.,Laura ...... 36 Porras, Jerry I...... 11 Schlosser, Erick ...... 83 Port, Michael...... 38 Schmidt, Gerry ...... 93 Portney, David R...... 58 Schoenfeld, Beth ...... 46 Posner, Barry Z...... 18 Schroeder, Dean M...... 46 Poundstone, William ...... 41 Schroeder, Richard ...... 24 Powers, John...... 87 Schultz, Howard...... 22, 48 Press, Ph.D., CPA., Eric...... 20 Schwab, Bill ...... 43 Pressfield, Steven...... 36 Schwalbe, Will...... 64 Pressman, Gene...... 38 Schwartz, Barry...... 70 Price, Bill ...... 11 Schwartz, Ph.D., David J...... 92 Price, Carol...... 57 Schwartz, Tony ...... 77, 78 Price, David A...... 48 Schweich, Thomas ...... 55 Proctor, Bob...... 15, 38, 90 Scott, Steven K...... 54, 92 Pulos, Ph.D, Lee...... 58 Scott, Susan ...... 44, 60 Pulos, Ph.D., Lee...... 73 Scumaci, Dondi...... 74, 85 Qubein, Nido...... 2, 60 Sears, Dr. Barry ...... 84 Rackham, Neil...... 7, 68 Secretan, Lance...... 17 Ramsey, Dave...... 56 Segal, Zindel ...... 84 Randolph, Alan...... 15 Segall, Ken ...... 46 Rao, Huggy...... 49 Seligman, Martin E.P...... 30, 31, 92 Rao, Ph.D., Dileep...... 21 Selk, Jason ...... 76 Rapaille, Clotaire ...... 43 Senge, Peter ...... 13, 21 Ratey, M.D., John J...... 85 Seppala, Ph.D., Emma ...... 81 Rath, Tom ...... 60, 66 Sesno, Frank ...... 70 Razeghi, Andrew ...... 23 Shafir, Rebecca ...... 65 Real, Terrence ...... 86 Shaivitz, Adam ...... 6 Reed, James ...... 35 Shames, Deborah...... 62 Reich, Robert B...... 50 Sharma, Robin ...... 18 Reichheld, Fred...... 51 Sharpe, Kenneth...... 70 Reid, Roger H...... 16 Shaw, Haydn ...... 65 Reiss Ph.D., Michele...... 33 Shaw, Robert Bruce ...... 13 Rhimes, Shonda ...... 37 Sheahan, Peter ...... 44 Richardson, Andrew...... 30 Sheehan, M.D., George...... 84 Richardson, Cheryl...... 29 Shell, Ellen Ruppel ...... 42 Richardson, Scott ...... 9 Shimoff, Marci ...... 80 Ries, Al ...... 37, 39, 40 Shipley, David ...... 64 Ries, Laura ...... 37 Shipman, Claire ...... 37 Riesenberg, Mark ...... 87, 94 Shirley, Clay ...... 42 Rinne, Leena ...... 74 Siegel, M.D., Bernie S...... 86 RoAne, Susan ...... 4 Silverman, George ...... 40 Robbins, Anthony ...... 88, 90, 96 Simon, David ...... 96 Robbins, Harvey ...... 28 Simons, Daniel...... 72 Robbins, Mike...... 30, 31 Sinek, Simon ...... 18, 25 Robbins, Tony ...... 96 Singer, Blair ...... 10 Roberts, Wes...... 19 Skakoon, James. G...... 51 Robin, Vicki...... 56 Sklar, J.D, S.J...... 21 Robinson, Alan G...... 46, 68 Skousen, Mark ...... 52 Robinson, Ph.D., Ken ...... 69, 89 Slim, Pamela ...... 40 Rodgers, F. G. “Buck”...... 23 Slywotzky, Adrian J...... 43 Rohn, Jim...... 87, 88, 89, 95 Small, M.D., Gary ...... 72 Romero, Jose Luies ...... 78 Smart, Geoff ...... 28

102 Audio CDs and On Demand 2017 Fall Catalog Tape Rental Library AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX AUTHOR INDEX Smick, David M...... 52 Twersky, Gale Glassner ...... 73 Smith, Huston...... 30 Underhill, Paco...... 7 Smith, Jane...... 59 Ursiny, Timothy ...... 11, 59 Smith, M.D., Ian K...... 82, 83 Ury, William...... 63, 67 Smith, Murray...... 71 Valenti, Jack ...... 64 Smith, Neil...... 45 Van Fleet, James K...... 59 Smith, Suzi...... 93 Ventrella, Scott W...... 47 Smith, Tim...... 37 Ventus-Darks, Dr. Kimberly ...... 32, 34 Smith, Tom ...... 11, 22 Veruki, Peter Smolko, Regis J...... 57 ...... 29 Sobczak, Art ...... 3, 4 Vise, David A...... 45 Solomon, Micah ...... 15 Vitale, Joe ...... 2, 40, 93 Sowell, Thomas ...... 44, 52 Wagner, Rodd ...... 9 Spence, Jr., Roy M...... 46 Waitley, Denis ...... 66, 90, 94, 95, 96 St. George, Victoria...... 70 Walker, D.P.M., Morton ...... 83 Stack, Laura ...... 33, 83 Wall, Chuck...... 12 Stanley, Colleen...... 3 Wallis, Jim...... 55 Stanley, Ph.D., Thomas J...... 54 Walsh, Bill ...... 24 Stark, Peter B...... 68 Walsh, Peter...... 33, 75 Steel, Ph.D., Piers ...... 77 Waltz, Andrea...... 3 Steiner, George A...... 78 Warren, Rick...... 18 Stengel, Jim...... 53 Warshausky, Jon ...... 66 Stevens, Mark ...... 28 Wasik, John...... 54 Stevenson, Doug ...... 65 Waterman, Jr., Robert H...... 17 Stewart, Matthew...... 20 Watkins, Michael...... 13 Stinnett, Bill...... 26 Stipp, David ...... 85 Watson, Joanne...... 53 Stoltz, Ph.D., Paul G...... 35 Weil, M.D., Andrew...... 82, 84, 85 Stone, Brad...... 51 Weinstein, Ph.D., Matt ...... 80 Stone, Douglas...... 59, 65 Weinzeig, Ari ...... 28 Street, Randy ...... 28 Weiss, Joshua N...... 68 Strickland, Bill...... 34 Welch, Jack ...... 96 Stutz, Phil...... 70 Welch, Suzy...... 70 Suen, Anastasia...... 64 Wenger, Ph.D., Win ...... 71 Sunstein, Cass R...... 34 Wheeler, Jim...... 94 Sutphen, Dick ...... 73 White, Ron ...... 72 Sutton, Robert I...... 49 Whitman, Bob...... 48 Switzler, Al ...... 59, 61 Whitmore, John...... 11 Syed, Matthew ...... 42 Wickett, Michael...... 78 Szchham, Paula...... 86 Widener, Chris ...... 13 19 57 87 Taggart, Ph.D., Robert...... 21 , , , Wilde, Stuart...... 33 Tancer, Bill...... 42 Tannen, Deborah...... 67 Williams, Anthony D...... 51 Tapscott, Don...... 51 Williams, Mark...... 84 Taubes, Gary...... 85 Williams, Ph.D., Edward E...... 21 Taylor, Ph.D., Jill Bolte ...... 73 Williamson, Marianne...... 36, 82 Taylor, Sarah...... 8 Wilson, Orvel Ray...... 3 Teasdale, John...... 84 Wilson, Susan B...... 90 Thaler, Linda Kaplan...... 48 Winget, Larry ...... 31, 35, 91 Thaler, Richard H...... 34 Winston, Andrew S...... 45 Thomas, David...... 43 Wiseman, Richard ...... 29 Thomas, Henry...... 5 Womack, James P...... 56 Thomas, Peter H...... 1 Wood, Andrew...... 6, 19, 92 Thompson, Derek ...... 45 Worline, Monica ...... 41 Thompson, Jeffrey...... 68 Worthley, Brad ...... 13, 16 Thompson, Ph.D., James R...... 21 Yates, Jean...... 97 Thomson, Peter ...... 88 Yaverbaum, Eric ...... 13 Thorpe, Scott...... 72 Tip , Bruce Poon ...... 47 Yoho, Dave...... 2 Tipping, Colin ...... 35 Young, Stephen ...... 8 Toman, Nick ...... 13 Yphantides, Dr. Nick ...... 84 Topchik, Gary S...... 14 Yuen, Ph.D., Lenora N...... 76, 77 Town, Phil ...... 55 Yunus, Muhammad ...... 41, 42, 43 Townsend, Dr. John ...... 30, 85, 86 Zak, Paul J...... 27 Townsend, Robert ...... 14 Zaldastani, Nicholas...... 39 Tracy, Brian...... 2, 5, 6, 12, 35, 48, 53, 64, 67, 70, 75, 76, 77, 78, 88, 90, 92, Zander, Benjamin ...... 68 93, 94, 96 Zander, Rosamund Stone ...... 68 Tracy, John A...... 52 Zanker, Bill...... 50 Tracz, Dr. Robert A...... 56 Zeiger, Joanne ...... 71 Treasurer, Bill ...... 18 Zeihan, Peter...... 41 Trimble, Chris...... 69 Zemke, Ron ...... 14 Troiani, Maryann...... 30 Zenko, Micah...... 23 Troiani, Maryann V...... 36 Trout, Jack ...... 38, 39, 40 Ziglar, Zig ...... 1, 6, 7, 86, 88, 89, 90, 91, 93, 95 Trump, Donald ...... 50, 56 Zimmerman, Dr. Alan...... 64, 73, 95 Truss, Lynn ...... 59 Zinni, General Tony...... 19 Tschohl, John...... 13 Zogby, John...... 56 Tucker, Robert B...... 69 Zuckerman, Gregory ...... 44, 53 Turner, Jessica...... 76 Zufelt, Jack ...... 94

Audio CDs and On Demand 2017 Fall Catalog Audiobooks 103