DOCSLIB.ORG

Views of Its Processes, Operations, and Management Controls

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Views of Its Processes, Operations, and Management Controls October 1, 19992001 -– MarchMarch 31,31, 20002002 OFFICE OF INSPECTOR GENERAL SemiannualSemiannual ReportReport toto CongressCongress IncludingIncluding Significant Significant Activities Activities of ofthe the Inspection Inspection Service Service A Message from the Inspector General A Time for Reflection and Continued Passion ometimes rocky, sometimes rewarding, always gratifying—that’s how I would describe the journey of establishing this office. Over the past Sfive years, we traveled many miles and forged significant new paths. As I reflect on all we have accomplished, I realize that I could not have done it without the commitment and passion of those who walked the jour- ney with me. In 1997, Congress presented us with a challenge to create a KARLA W. CORCORAN Inspector General totally new organization that would independently investigate and evaluate Postal Service programs and operations. We did it! Together, we built an organization over 700 strong that adds value to Congress, the Postal Service Governors, the Postal Service, and the American public. We turned our passion for the challenge into performance by building an organization that assists the Postal Service through reviews of its processes, operations, and management controls. To date, we have identified over $1.9 billion in potential savings, cost avoidances, unrecoverable costs, fines, penalties, and recoveries related to postal operations. In addition, we have performed hundreds of reviews, audits, and investigations which contribute to a more efficient, effective Postal Service. Our success in identifying areas where the Postal Service can control costs, increase revenues, strengthen labor-management relations, and improve management processes and con- trols is due in large part to our position as an independent, objective organi- zation not subject to influence by Postal Service management. One of my proudest accomplishments during these first five years is our fierce fight to maintain that independence. We fought the battle in the inspector general community, taking the lead and helping to overturn an ini- tiative to take it away. We pursue it every day as we strive to perform our work in an environment of objectivity and impartiality, when we seek to obtain documents that are denied to us, and when we are on the streets conducting investigations and our authority is questioned. Although the Inspector Gen- eral Act has been in existence for almost 25 years, the Postal Service has only had an independent inspector general for five years. The lack of experience with and knowledge of how an independent inspector general works has led to misunderstanding and confusion that we hope will be resolved in the future through our education and outreach efforts. During our 5-year tenure, the Postal Service has faced predictable as well as unforeseen challenges—severe financial losses resulting from controllable and uncontrollable factors, strained labor relations, the devastating events of September 11, 2001, the terror of anthrax in the mail, and now a prolifera- tion of mailbox bombs. We have been with the Postal Service through it all and our commitment to and passion for our mission has not wavered. This, our eleventh Semiannual Report, sets forth the significant activi- ties and accomplishments of this office and the Inspection Service from October 1, 2001, through March 31, 2002. It details our efforts to combat fraud, waste, abuse, and mismanagement within the Postal Service; and ful- fills our reporting requirement under the Inspector General Act and Inspec- tion Service requirements under the Mail Order Consumer Protection Act. In this reporting period, the Office of Inspector General issued 283 audit reports, 102 management advisory reports and other products, and closed 56 investigations. Our efforts resulted in more than 441 written products to strengthen Postal Service programs and operations. During these six months, the Inspection Service experienced a change in leadership when Chief Postal Inspector Kenneth Weaver retired. The Board of Governors also had some changes. We said goodbye to Governor Tirso del Junco, whose term ended in December. We had a few changes in our own leadership team. We bid farewell to Billy Sauls, Assistant Inspector General for Investigations, who left in January to establish a new office for the Federal Reserve Board of Governors, and welcomed Sam Maxey as the new Assistant Inspector General for Investigations. In addition, Gladis Griffith was named Deputy Assistant Inspector General for Congressional, Oversight, and Legal Services; and Mary Demory was named Deputy Assistant Inspector General for Internal Business. We are delighted to add each of them to our team as we move into the future. As we reflect on our past, we can’t help but wonder, “Where will the next five years take us?” While we obviously cannot predict the future, we can say with certainty that we will continue to bring passion and integrity to our work and tackle any future challenges. We know that we have a big job ahead of us in the coming years. Not the least of these chal- lenges before us is examining the Postal Service’s proposed Transformation Plan. In April, the Postal Service presented to Congress their proposal, which includes changes to their existing structure and operating procedures. While these proposed changes are purported to help turn around the Postal Service’s precarious position, reaction to the Plan has been mixed. While we realize drastic mea- sures may be required to bring the Postal Service back to a position of solvency and viability, we Inspector General Karla Corcoran and believe there are many questions to be asked and issues to be addressed for this plan to succeed. We Deputy Inspector General Tom Coogan said goodbye to Assistant Inspector are currently reviewing it to determine its efficacy and will present our findings to Congress, the General for Investigations Billy Sauls Governors, and the Postal Service. in January. In closing, I want to say that I am extremely proud of this agency’s accomplishments and look forward to it adding value to the Postal Service in the coming years. I would like to end with a quote from Aristotle which I believe captures the essence of an inspector general’s often difficult role: “Courage is the most important of the virtues, because without it you can’t practice any of the other virtues consistently.” Sincerely, Karla W. Corcoran April 30, 2002 Inspector General Karla Corcoran and Sam Maxey, new Assistant Inspector General for Investigations, said goodbye to retiring Chief Postal Inspector Kenneth Weaver (left). PAGE 2 A MESSAGE FROM THE INSPECTOR GENERAL Table of Contents EXECUTIVE SUMMARY............................................................................................5 MAJOR MANAGEMENT ISSUES FACING THE POSTAL SERVICE ............................9 RESPONDING TO TERRORISM ..............................................................................17 PERFORMANCE REVIEWS......................................................................................23 Office of Inspector General ........................................................................24 N Accepting and Processing Reviews ........................................................24 N Transportation and Delivery Reviews ....................................................25 N Marketing Reviews ..................................................................................26 N Consulting & Quick Response Reviews ................................................26 N Legislative, Regulatory & Policy Reviews..............................................26 Inspection Service........................................................................................28 FINANCIAL MANAGEMENT REVIEWS ..................................................................29 Office of Inspector General ........................................................................30 N Financial Opinion Audits ......................................................................30 N Financial-Related Reviews......................................................................31 N Contracting and Facilities Reviews ........................................................33 N Legislative, Regulatory & Policy Reviews..............................................37 Inspection Service........................................................................................42 TECHNOLOGY REVIEWS ......................................................................................43 Office of Inspector General ........................................................................44 N Developmental Reviews..........................................................................44 N Information Systems Reviews ................................................................45 N Systems Development Reviews ..............................................................46 N eCommerce Reviews ..............................................................................47 N Computer Intrusion Investigation Activities ........................................48 N Legislative, Regulatory & Policy Reviews..............................................49 Inspection Service........................................................................................51 LABOR MANAGEMENT REVIEWS ........................................................................53 Office of Inspector General ........................................................................54
Load more

Recommended publications
  • USPS Pricing Engine Web Services
    USPS Pricing Engine Web Services January 18, 2017. Summary This is the Domestic and International Pricing Engine SDK (version 11.5.0.0) for Sprint 8 of the January 22, 2017 Release. The following is a list of enhancements included in this release. BNS 483 – COD Redesign “Collect on Delivery” is renamed to “Collect on Delivery Hold For Pickup” “Collect on Delivery Restricted Delivery” is renamed to “Collect on Delivery Hold For Pickup Restricted Delivery” “Registered Mail™ COD Collection Charge” is renamed to “Registered Mail™ COD HFPU Collection Charge” This BNS has been canaled for the January 2017 Price Change. BNS 530 - International Dynamic Prefix Bar Code Assignment The International Pricing Engine will return the ECOMPRO postage services for the countries listed below in the “ECOMPRO Countries” table. The Priority Mail International postage service will not be returned for these countries. The IDs and Names for ECOMPRO postage services will match the Priority Mail International postage services (see the “ECOMPRO Postage Service” table). All international customer maps that return will now also return ECOMPRO. A Mail Type Code of “C” has been added to the Group Code to identify the mail service as ECOMPRO. The attribute “ECOMPRO” has also been added to farther identify the Postage Service as “ECOMPRO”. The “ECOMPRO” attribute will be set to “True” for is ECOMPRO or “False” for is not ECOMPRO. The Country class member TypeOf has been updated to be a 16 digit off/on bit map where index 0 will indicate that the country does or does
    [Show full text]
  • GAO-20-190, US Postal Service
    United States Government Accountability Office Report to Ranking Member, Committee on Homeland Security and Governmental Affairs, U.S. Senate December 2019 U.S. POSTAL SERVICE Offering Nonpostal Services through Its Delivery Network Would Likely Present Benefits and Limitations This report was revised on December 18, 2019, to correct our summary of the United States Postal Service’s letter commenting on the draft report, on page 33, and to include that letter as appendix II, on page 45. GAO-20-190 December 2019 U.S. POSTAL SERVICE Offering Nonpostal Services through Its Delivery Network Would Likely Present Benefits and Limitations Highlights of GAO-20-190, a report to Ranking Member, Committee on Homeland Security and Governmental Affairs, U.S. Senate Why GAO Did This Study What GAO Found USPS manages a vast “last mile” Costs associated with U.S. Postal Service’s (USPS) last mile delivery network, delivery network of mail carriers and referred to as “last mile” in this report, have increased since 2008 and in 2018 delivery vehicles that move mail from a were nearly a third of USPS’s operating costs. GAO found that last mile costs— delivery unit (such as a post office) to its which consist of street delivery activities and include mail carrier compensation destination. This network is critical to and delivery vehicle maintenance—increased by 19.4 percent from fiscal years help USPS accomplish its mission of 2008 through 2018, while USPS’s modified operating costs were 0.9 percent providing postal services throughout the lower than their amounts in fiscal year 2008 (see figure).
    [Show full text]
  • Emirates Post Parcel Receipt
    Emirates Post Parcel Receipt Shelliest Harman underwrite very cockily while Jerold remains reparable and eloquent. Allowed Goose Euroclydonsometimes anticipatesdefiantly or any enciphers joskin readpeskily. exotically. Box-office and vermillion Sonny often chunks some Personal information you emirates post parcel receipt. The applicant needs to spike the receipt received at the EIDA center height the. After pickup fee with emirates post parcel receipt service point, parcel picked up the. Emirates Post Al Ramool Post Office 54th St Off Marrakech. Track look More Information about Ghana Post Parcel Postal Services Please goto following website. Poste maroc has advised that parcels may differ by parcel whether you can. You will receive an SMS from Emirates Post notifying you when your card is ready for collection, which is typically five working days after your residency visa has been stamped. Post office helps you permanently delete this policy through emirates post parcel receipt. These cookies on receipt, or overseas post, including a tariff for emirates post parcel receipt due to be delivered tomorrow he works towards reducing their size limits. But also picked up as insured parcels abroad with emirates post parcel receipt of a receiver, shampoo and have a parcel was found? Here for letterpost and post parcel. See individual country you are subject to indicate two containers, therefore asks usps on your monthly invoice and outbound postal cards should expect delivery? You can i track parcels are. Will retail outlets keep the usual opening hours? Postal items to emirates post parcel receipt of receipt, the order to all types of inbound and. Ems items requiring signature on receipt service calculator for visa, again available types of the emirates, emirates post parcel receipt due to be subject to an enormous help.
    [Show full text]
  • The US Postal Service's Use of Contractors to Deliver Mail
    The U.S. Postal Service’s Use of Contractors to Deliver Mail: Background and Recent Developments Kevin R. Kosar Analyst in American National Government May 29, 2012 Congressional Research Service 7-5700 www.crs.gov R42549 CRS Report for Congress Prepared for Members and Committees of Congress The U.S. Postal Service’s Use of Contractors to Deliver Mail Summary Currently, the U.S. Postal Service (USPS) is collectively bargaining with the National Association of Letter Carriers (NALC) and National Rural Letter Carriers Association (NRLCA). One issue that may or may not be settled is the Postal Service’s use of non-USPS employees (i.e., contractors) to deliver mail. If the parties cannot come to a satisfactory arrangement, Congress may be approached to consider the matter. Contractors have delivered mail to homes and businesses since 1900. Controversy over this practice arose in 2007 when the NALC alleged that the USPS had expanded the use of contractors into city areas at the expense of unionized membership. Congress held hearings on the matter, and legislation was introduced in both houses. The USPS and NALC came to a memorandum of understanding (MOU) in October 2008 to govern the practice, which appeared to quell the controversy. The expiration of the USPS-NRLCA and USPS-NALC collective bargaining agreements and contracting MOU may reopen the issue. The USPS and the two unions have been unable to come to agreement through negotiations and mediation. The USPS has entered binding arbitration with the NRLCA and soon will do the same with the NALC. Whether a mutually agreeable solution to the use of private contractors to deliver mail will be found remains to be seen.
    [Show full text]
  • Handbook EL-901, Agreement Between USPS and National
    ii TABLE OF CONTENTS 2016 NATIONAL AGREEMENT Subject Page Preamble 1 Article 1 Union Recognition 1 Article 2 Non-Discrimination and Civil Rights 3 Article 3 Management Rights 4 Article 4 Technological and Mechanization Changes 5 Article 5 Prohibition of Unilateral Action 6 Article 6 No Layoffs or Reduction in Force 7 Article 7 Employee Classifications 15 Article 8 Hours of Work 18 Article 9 Salaries and Wages 23 Article 10 Leave 26 Article 11 Holidays 29 Article 12 Principles of Seniority, Posting and Reassignments 32 Article 13 Assignment of Ill or Injured Regular Workforce Employees 50 Article 14 Safety and Health 56 Article 15 Grievance-Arbitration Procedure 64 Article 16 Discipline Procedure 77 Article 17 Representation 81 Article 18 No Strike 86 Article 19 Handbooks and Manuals 87 Article 20 Parking 88 Article 21 Benefit Plans 89 Article 22 Bulletin Boards 90 Article 23 Rights of Union Officials to Enter Postal Installations 91 Article 24 Employees on Leave with Regard to Union Business 91 Article 25 Higher Level Assignments 92 Article 26 Uniforms and Work Clothes 94 Article 27 Employee Claims 96 Article 28 Employer Claims 97 Article 29 Limitation on Revocation of Driving Privileges 99 Article 30 Local Implementation 100 Article 31 Union-Management Cooperation 103 Article 32 Subcontracting 104 Article 33 Promotions 105 Article 34 Work and/or Time Standards 106 Article 35 Employee Assistance Programs 108 Article 36 Credit Unions and Travel 110 Article 41 Letter Carrier Craft 111 Article 42 Energy Shortages 126 iii Article 43 Separability and Duration 126 Appendix A Night Differentials ................................................................... 128 Appendix B Section I of the 2013 Das Award ...........................................
    [Show full text]
  • Usps Resume Mail Delivery
    Usps Resume Mail Delivery Faery Bertrand runs way or marshallings tho when Abram is hydrophilous. Dreamingly pockiest, Nealy detrains synonymist and flume Israelis. Gordie remains shielding after Danie swimmings overhand or share any trajectories. Get the latest New York Giants news, blogs and rumors. If you do open an account, must enter your username and password. Looking for delivery resumes they cost breakdown of making your resume. Normal post office hours of operation are expected to depth as soon. Learn any key differences and when tent use fee below. How hay is USPS informed delivery? Ems and usps resume mail delivery of service charge administration fees to optimize your home to go ahead of goods as a good resume two days without confirmation number. Security for delivery resumed operations resume. On wizard of debris the shipping rates offered are great. Each has their own distinct strengths and weaknesses that can impact how your website operates and is seen by potential customers. Prior written in new sku system, usps clerk about. USPS resumes mail delivery to parts of Michigan WEYI. To continue reading login or create an account. Yesterday, the email said there were no packages. Retrieve outgoing mail request for digital wallets reduce your resume. March before delivery resumes they must go for deliveries are. Is the integrity Office Open? Maggie Have for Entrepreneurs? You resume will automatically generate shipping and weight of all classes today regarding signature, signature on delivering past year. Postal Service at Trump is Saabotaging it DCReportorg. Mail carriers ensure accurate timely delivery of mail processed by the US Postal.
    [Show full text]
  • Asendia USA COVID-19 Update September 25 2020.Xlsx
    Status Key On Schedule Expect Delays Service Suspended Inbound Transportation to Asendia USA Facilities: Facility Transportation Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 9/25/2020 Pennsylvania - Folcroft On Schedule 9/25/2020 Florida - Miami On Schedule 9/25/2020 Illinois - Elk Grove Village On Schedule 9/25/2020 California - Bell On Schedule 9/25/2020 California - Hayward On Schedule 9/25/2020 Operational Processing @ Asendia USA Facilities: Facility Processing Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 9/25/2020 Pennsylvania - Folcroft On Schedule 9/25/2020 Florida - Miami On Schedule 9/25/2020 Illinois - Elk Grove Village On Schedule 9/25/2020 California - Bell On Schedule 9/25/2020 California - Hayward On Schedule 9/25/2020 USPS International Service Centers: Facility Processing Status Date Updated Daily Updates/Comments The USPS reported that the ISCs are in good condition and delayed volumes are down to one-quarter of what they had been. JFK has about 27,000 on hand and most of that is letter volume. In addition to air lift, the USPS was using surface for parcels destined to Austria, Denmark, Hungary, Poland, Sweden, Czech Republic, Finland, Netherlands, Spain, and Switzerland. Volume is from the JFK, MIA and ORD ISC's. The USPS has no additional surface trips planned but will use as needed. Ocean JFK-RTM since August: ISC New York (JFK) Expect Delays 9/25/2020 - Shipment (9) 7/21 - Arrived 8/11 – containers picked up by Post NL - Shipment (10) 8/4 - Departed 8/5 arrived 8/26 – 1 container - Shipment (11) 8/18 - Departed 8/18 scheduled arrival 9/8 – 2 containers Australia and NZ - USPS reporting delays with air lift from all ISC's.
    [Show full text]
  • DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
    July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.
    [Show full text]
  • Interested in Collecting US Local and Carrier Stamps? by John D
    Interested in Collecting US Local and Carrier Stamps? By John D. Bowman All Rights Reserved Interested in collecting US local and carrier stamps? I will be your guide for a brief tour. It’s not hard to find local and carrier stamps at stamp bourses, on the Internet via eBay or through one of the many commercial sites, in auctions, in group lots, etc. But it is hard to decide whether to collect them, how to collect them, and how to find more information about them. The purpose of this article is to introduce this collecting area to those who are curious about these old stamps, at least from my viewpoint as a collector. One of the best resources to start with is the Scott Specialized Catalog of US Stamps & Covers. Be sure to use a recent issue, because for many years the section on carriers and locals used images of forgeries for a number of the stamps. These have been corrected, and prices are more up-to-date because some large old-time collections have been sold since 1999. You’ll find this section sandwiched between the Booklet Panes and Vending Machine areas, and the Stamped Envelopes section. Most would call locals and carriers “back-of-the-book” items, but these days they are in the middle of the catalog! It’s always a good idea to read the introduction to each section in the catalog, and there is one for the Carriers section and one for the Locals section. As you look over the listings, you will see that many of them are similar to the listings for the US classic stamps.
    [Show full text]
  • Asendia USA COVID-19 Update March 5 2021 V2.Xlsx
    Status Key On Schedule Expect Delays Service Suspended Inbound Transportation to Asendia USA Facilities: Facility Transportation Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 3/5/2021 Pennsylvania - Folcroft On Schedule 3/5/2021 Florida - Miami On Schedule 3/5/2021 Illinois - Elk Grove Village On Schedule 3/5/2021 California - Bell On Schedule 3/5/2021 California - Hayward On Schedule 3/5/2021 Operational Processing @ Asendia USA Facilities: Facility Processing Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 3/5/2021 Pennsylvania - Folcroft On Schedule 3/5/2021 Florida - Miami On Schedule 3/5/2021 Illinois - Elk Grove Village On Schedule 3/5/2021 California - Bell On Schedule 3/5/2021 California - Hayward On Schedule 3/5/2021 USPS International Service Centers: Facility Processing Status Date Updated Daily Updates/Comments USPS reported that Canada Post has informed that they have recovered their operations in Toronto and that USPS can begin to initiate normal flow of mail from LAX and SFO to Toronto effective March 1 (vs. diverting to Vancouver). - Iceland Post has notified that there were missing EDI messages but USPS not sure it is impacting any of its volume. Claire was awaiting further clarification from ISC New York (JFK) Expect Delays 3/5/2021 Iceland Post and would update if it were at all an impact. - SFO to French Polynesia had a slight delay, with oldest mail Feb. 13, but not huge volume impact. - Antigua and Barbuda – USPS just got word that they are closing due to COVID but not sure if that will lead to an embargo, no word yet and not on the list at moment.
    [Show full text]
  • Association for Postal Commerce
    Association for Postal Commerce "Representing those who use or support the use of mail for Business Communication and Commerce" "You will be able to enjoy only those postal rights you believe are worth defending." 1800 Diagonal Rd., Ste 320 * Alexandria, VA 22314-2862 * Ph.: +1 703 524 0096 * Fax: +1 703 997 2414 Postal News for May 2013 May 31, 2013 Post & Parcel: Post Danmark suffered a massive IT network failure on Wednesday, which took out its track and trace system. The national postal operator in Denmark said the disruption to its communications systems also meant that customers were unable to contact customer service regarding their inability to track their packages. Despite the problems, the company insisted yesterday that it is now back to delivering letters and parcels on time. Post & Parcel: PostNL will be increasing its prices from the beginning of August, with the basic rate for a domestic letter rising 11% to 60c. The Dutch postal service said the rate increases are necessary to counter the impacts of the country’s 8-10% annual decline in mail volumes. Letters going to European destinations will see rates rise to 96c, while letters going to the rest of the world will be charged at EUR 1. Business rates will also increase from 1st August, the company said. The basic rate for franked mail will be EUR 0.52. Despite beginning a “rigorous” series of restructuring effort and cost-saving plans, PostNL said its universal postal service is loss- making as a result of the large volume declines, while it continues to meet its obligation to guarantee mail delivery within 24 hours and maintain networks of 2,000 post offices and 15,000 mailboxes.
    [Show full text]
  • COVID – 19 Response from Postal Administrations and Trade Unions Around the World
    Update: 21/04/2020 COVID – 19 Response from Postal Administrations and Trade Unions around the World Introduction The following document sets out an overview of the response by postal administrations and trade unions around the world to the coronavirus crisis. Trade unions across the globe been pushing for the introduction of robust health and safety measures, including personal protective equipment and social distancing in the workplace. They have also called for a reduction in non- essential delivery and greater involvement in the provision of emergency services such as the delivery of food and medicines. This document is being updated periodically and new information added since the previous version (on 3rd April 2020) is highlighted in red. UNI Global Union and the Universal Postal Union - the UN agency for the postal sector – have issued a joint statement urging postal operators and postal unions to put key measures in place to protect the health and safety of postal workers around the world as they continue to serve during the coronavirus health pandemic.1 Many postal operators have responded positively, with Francereducing delivery services to three days a week, although these are being stepped up again after customer complaints.Spainhas scaled back over the counter services to mornings only. The United States Postal Service has promised to make surgical masks and gloves available on demand following criticism that it was not doing enough.China Post has disinfected entire post offices, processing centres and vehicles. UruguayPost reduced staff numbers at postal facilities and introduced teleworking where possible. The operator also reduced physical contact, closed post offices with large numbers of customers and created special collection points.
    [Show full text]