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Our COVID Charter Working Together to Make St Andrews Safe and Secure for Everyone

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Our COVID Charter Working Together to Make St Andrews Safe and Secure for Everyone Our COVID Charter Working together to make St Andrews safe and secure for everyone. #LoveStAndrews #LovetovisitStAndrews By agreeing to this charter, we are Over 300 committed to: Safeguarding our communities Protecting the health and wellbeing of our visitors, businesses and organisations residents, employees and students. from across St Andrews have Caring for our visitors come together to make our Giving visitors the confidence to visit St Andrews and to safely town a safe and secure place experience our wonderful to visit, work and live. town and coast. Securing our economy As one of Scotland’s top 5 most popular destinations, tourism accounts for around 1 in 5 jobs in St Andrews and contributes about £110 million per year to our local economy. We will ask our visitors and StaySafe St Andrews Strategy Clean Considerate residents to take individual and collective responsibility We will work together to adopt for helping to keep St Andrews a unique whole-town approach Hygiene and cleaning protocols that Providing appropriate protective a safer place. This includes: that strives to deliver the highest deliver the highest standards outlined equipment for staff and visitors as standards prescribed by government by the Scottish Government and other required. Following the ‘know before and is responsive to changing regulatory bodies. you go’ approach. Social distancing to welcome guests, guidance over time. Carefully planning to follow Hand washing or sanitising facilities while operating proactive visitor flow local and national guidelines. This collective approach is embodied at entrances and exits to premises, and management both inside and outside our by "five Cs” - withclean , considerate where there are points of contact around premises for both staff and customers. and cautious actions, underpinned our premises or site. Maintaining social by clear communications and distancing community-minded support. at the prescribed distance. Washing hands regularly for at least 20 seconds. Cautious Clear Community- Communications minded Staying at home if any symptoms of Effective and ongoing training for all Communication with visitors before Striving to ensure St Andrews is open coronavirus are displayed by staff in best practice protocols. and during visits. We will ensure they and accessible for everyone. you or any member of your receive our famous warm welcome. We household. Ensuring rapid response protocols will help them to understand and engage Encouraging positive localism, are in place for managing infections in proactively working together with our with the steps we are taking to make St Being patient and line with Scottish Government Guidance. Andrews a safer place for everyone. community to build a culture of trust and We will regularly update these protocols, respect, minimising our environmental understanding. We are all working to ensure publish them on our websites and ensure Digital excellence, moving as much impact and building a strong and resilient that all visitors are aware of them before quality content online as possible, and community. that everyone feels safe and their visit. ensuring that our websites are easy to secure in our town navigate, up to date, and mobile-enabled, Supporting the local economy and countryside. offering fast secure payment and by collaboration with local business, booking options. engaging local supply chains, promoting Encouraging the use of local buying and continuing to invest in face coverings where the local community. possible and practical. The following Tourism St Andrews Cromars Kingsbarns Distillery Spoiled Life Starfish Travel Members organisations The Dolls House Links Golf St St Andrews B&B Stay in St Andrews supported the The Adamson Andrews Association Members Fairmont St development of Adamson Links Andrews Lux St Andrews St Andrews Beach Stay St Andrews Wheelchairs this charter and Beach House Walk Fife Tourism Mitchell's Strachan Tours are committed Partnership Restaurant and Deli St Andrews BID St Andrews Botanics Tailend to supporting its Fisher and Morrisons Blown Away Donaldson St Andrews Citizen Tayport Distillery objectives and Next Door British Golf Museum Travelling the actions: Forgans St Andrews Coach Old Course Hotel Houses Fairways Byre Theatre Fraser Gallery St Andrews Golf Resort & Spa St Andrews University of The Byre Theatre Community Council St Andrews Haar Restaurant The Peat Inn Community Fund Cairnsmill Caravan St Andrews Park Rufflets Hotel The Hamish Community Trust University of Foundation St Andrews RBS Castlemount & Savour St Andrews St Andrews Castle Cottages Hams Hame The Vic Scotland's Secret Environmental Network Cllr Jane Ann Liston The Haven Bunker The Vine Leaf St Andrews Golf Community Aid St Hotel Du Vin The Seafood Visit Scotland Andrews Ristorante Travel Jannettas Gelateria The Wardlaw St Andrews Links Craigtoun County Short Stay St Museum Park Johnstons of Elgin Andrews Trust Westport Printers Criterion Bar The Keys Bar Spoiled St Andrews Voices Hairdressing Starbucks This charter was commissioned by Tourism St tourismstandrews.co.uk Andrews, a volunteer Local Tourist Association @tourismstandrew constituted under the Fife Tourism Partnership /tourismstandrews The charter was developed by Urban Foresight for Tourism St Andrews. /tourismstandrews.
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