Sustainable IT Collaboration Around the Globe 16Th Americas Conference on Information Systems August 12-15, 2010

Sustainable IT Collaboration Around the Globe 16th Americas Conference on Information Systems August 12-15, 2010

Hosted by: A conference of the Association for Information Systems

Table of Contents

General Conference Overview...... 4 Welcome from the Conference Chairs...... 5 Welcome from the Program Chairs...... 6 Welcome from AIS President and Executive Director...... 8 Conference Committee...... 9 Sponsors & Exhibitors...... 11 Conference Information...... 12 Conference Highlights Social Events...... 14 Keynote Speaker...... 15 Doctoral Consortium...... 16 MIS Camp...... 18 CIO Symposium...... 20 LEO/Fellows Session...... 22 Track and Mini-Track Chairs...... 23 Best Paper Nominations...... 30 How Do I Find My Way Around?...... 32 Area Map...... 33 Conference Schedule...... 37 Author Index ...... 70 Schedule At-A-Glance...... 77

For real-time, constantly updated descriptions and session information, please visit the Itinerary Planner at: http://amcis2010.abstractcentral.com/planner.jsp.

AMCIS 2010 proceedings are available online at the AIS eLibrary at www.aisel.aisnet.org. The AMCIS 2010 ISBN Number is 978-0-615-38662-1

Hosted by: A conference of the Association for Information Systems General Conference Overview (detailed schedule begins on page 37) Thursday, August 12 Friday, August 13 Saturday, August 14 Sunday, August 15

7:30 AM – 7:00 PM 7:30 AM - 5:30 PM 7:30 AM - 5:30 PM 7:30 AM – 9:00 AM Swissôtel Foyer Swissôtel Foyer Swissôtel Foyer Swissôtel and Novotel (*no coffee Registration Registration Registration at Club Empresarial*) Morning Coffee 8:30 AM – 12:00 PM 7:30 AM – 9:00 AM 7:30 AM – 9:00 AM Location Varies Swissôtel and Novotel (*no coffee Swissôtel and Novotel (*no 7:30 AM – 12:00 PM Workshops, Session I at Club Empresarial*) coffee at Club Empresarial*) Swissôtel Foyer Morning Coffee Morning Coffee Registration 1:00 PM – 6:00 PM Macchu Picchu - Novotel 8:00 AM – 6:00 PM 8:30 AM – 10:00 AM 8:30 AM – 10:00 AM Placement Macchu Picchu - Novotel Location Varies Location Varies Placement Paper Sessions Paper Sessions 1:30 PM – 5:00 PM Location Varies 8:30 AM – 10:00 AM 8:00 AM – 6:00 PM 8:30 AM – 12:00 PM Workshops, Session II Swissôtel Tent Macchu Picchu - Novotel Macchu Picchu - Novotel Keynote Address Placement Placement 4:00 PM – 7:00 PM Paracas I- Swissôtel 9:00 AM – 4:00 PM 9:00 AM – 4:00 PM 10:00 AM – 10:30 AM Exhibits Paracas I - Swissôtel Paracas I - Swissôtel Swissôtel and Novotel (*no coffee Exhibits Exhibits at Club Empresarial*) 5:00 PM-6:00 PM Coffee Break Nazca I - Swissôtel 9:30 AM – 5:30 PM 10:00 AM – 10:30 AM AIS New Members Orientation and Paracas II - Swissôtel Swissôtel and Novotel (*no 10:30 AM – 12:00 PM Reception CIO Symposium coffee at Club Empresarial*) Location Varies Coffee Break Paper Sessions 6:00 PM – 9:00 PM 10:00 AM – 10:30 AM Swissôtel Foyer Swissôtel and Novotel (*no coffee 10:30 AM – 12:00 PM End of Conference Welcome Reception at Club Empresarial*) Location Varies Coffee Break Paper Sessions

10:30 AM – 12:00 PM 10:30 AM-12:00 PM Location Varies Nazca I - Swissôtel Paper Sessions AIS LEO/Fellows Lecture Series 12:00 PM – 1:30 PM Swissôtel Tent 12:00 PM – 1:30 PM Poster Session and Boxed Lunch Swissôtel Tent Conference Lunch and 2:00 PM – 3:30 PM Awards Ceremony Location Varies Paper Sessions 2:00 PM – 3:30 PM Location Varies 3:30 PM – 4:00 PM Paper Sessions Swissôtel and Novotel (*no coffee at Club Empresarial*) 3:30 PM – 4:00 PM Coffee Break Swissôtel and Novotel (*no coffee at Club Empresarial*) 4:00 PM – 5:30 PM Coffee Break Location Varies Paper Sessions 4:00 PM – 5:30 PM Location Varies Paper Sessions

6:30 PM – 10:00 PM Swissôtel Tent Social Event Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 4 Welcome From the Conference Chairs

We are delighted to welcome all of you, academics and practitioners from around the world, to the 16th Americas Conference on Information Systems (AMCIS 2010). This is the first time a major AIS conference is being hosted in South America, and we expect the rigorous program, your engagement, and the historic and beautiful city of Lima will collectively make this an unforgettable experience – bienvenidos!! Cynthia Beath The conference theme, “Sustainable IT Collaboration Around the Globe,” U. Texas at Austin Honorary reflects the pressing issue of the times – a need to build and leverage Conference Chair international partnerships. The 43 countries represented by the attendees provides all of us ample opportunity to initiate and cultivate our global networks. The conference theme will be highlighted by our keynote speaker, Bruno Di Leo in his talk, “Welcome to the Decade of Smart” about digital awareness around the world. It will be further elaborated on in the AIS/LEO session by Jerry Luftman Izak Benbasat and Lynne Markus, as they explore the role and importance of Stevens Institute of Technology global collaboration, and at the CIO symposium in the dialogue between leading Conference Chair academics and practitioners. We hope to see you at these featured sessions or at one of the engaging paper, poster, panel, or workshop presentations.

There are two special social events for you to meet and greet old and new friends. The opening reception on Thursday evening at the Swissotel will help you get ready for the conference, while the social event on Saturday will feature Martin Santana Universidad ESAN music, dancing, and a cultural show to help you unwind and get into the Latin Conference Chair festive spirit as you sample the famous Peruvian cuisine and Pisco Sour! We also encourage you to explore this beautiful city with fellow AMCIS attendees. Just to suggest a few options–you can walk through the historic centre of Lima, visit the gold museum (Museo de Oro) or enjoy a relaxing evening at Huaca Pullana, a pre-Inca ceremonial site dedicated to the God Pachacamac– the possibilities are endless! Ajay Vinzé Arizona State University Conference Chair Reflecting back on our preparations for AMCIS 2010, it is impossible to adequately thank all the people who have contributed their time and effort to make this conference a successful event. As a group, we would like to thank our sponsors for their generous financial support. Special thanks also goes to Ana Maria Villanueva and Marisol Bolanos and the Universidad ESAN team for providing their tireless local support. The AIS support staff has once again helped to ensure that the technical, logistical, and procedural details were well managed - a special shout out to Lise Fitzpatrick, the keeper of the flame. We are indebted to Joyce Elam and Dorothy Leidner, our program chairs, who have organized an outstanding research lineup – many, many thanks! And finally, we thank our countless colleagues who proposed tracks and minitracks, submitted and reviewed papers, panels, workshops and tutorials, and who will serve as session chairs, discussants, panelists, and presenters at this conference. Most of all, we are grateful to every one of you for joining us in Lima. Have a wonderful conference, enjoy yourselves and welcome!!! Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 5 Welcome from the Program Chairs

Over the years, AMCIS has been evolving into a major international conference, even as it retains its regional feel. Over half of all authors of papers to be presented in Lima this summer are from outside the Americas region. In total, 43 different nationalities are represented in the presentations. Roughly 48% of the authors of accepted papers come from the Americas region; 12% from the Australasia region and 40% from the European region. We thank all of you for traveling (in many cases quite long distances with indirect, multiple-stop routes) to attend AMCIS2010!

From the Americas region, the papers hail from Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Jamaica, Mexico, Nicaragua, Peru, and the United States. The largest percentage of these come from the US (80%), followed by Brazil (7%) and Canada (6%).

From the Australasia Region, there are papers from Australia, China, Fiji, Hong Kong, India, Israel, Japan, Jordan, Korea, New Zealand, Oman, Saudi Arabia, Singapore, Thailand, and the United Arab Emirates. Among these, the majority are from Australia (36%) followed by Hong Kong (16%).

And from the European Region, there are papers from Austria, Denmark, Ethiopia, Finland, France, Germany, Ireland, Liechtenstein, the Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, Tunisia, and the United Kingdom. German authors account for 45% of authorship from the European region and 18% of the conference as a whole. The UK (13%), the Netherlands (7%), and Switzerland (7%) are the next largest contributors from the European region.

This year marks the first time that AMCIS has been held in South America. One of the overarching objectives of having AMCIS in Peru was to make AMCIS more inclusive of researchers from South, Central and Latin America. Location, of course is not the only impediment to inclusiveness; language remains another. We would therefore like to thank Luiz Antonio Joia, Guillermo Rodriguez Abitia and Carlos Navarrete for chairing a track for the second year in a row that handled submissions in Spanish and Portuguese, as well as English. There is still much room to grow this track in future conferences to extend the participation from South, Central and Latin America even further.

We are very grateful to the 62 track chairs, 222 minitrack chairs and countless reviewers that have made AMCIS 2010 possible. The track chairs and minitrack chairs worked diligently and promptly, ensuring a smooth flow in the process from submission through acceptance. We also thank the authors of accepted papers for their timely revisions. We realize that the deadlines were very tight and appreciate your cooperation. Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 6 We have deliberately included more papers per session this year than in the past, in hopes of increasing the overall attendance per session. With so many parallel sessions, it is indeed challenging to ensure that each session has an adequate number of people in attendance. We hope that having an extra paper per session will help.

We faced a difficult task in choosing the best paper and best practice paper awards. There were many outstanding nominations. We thank those track chairs who made nominations and thank the authors of these papers for their high quality submissions. Ultimately, we chose the winners but we congratulate all the authors of nominated papers.

We would like to thank the conference chairs -- Martin Santana, Jerry Luftman, Ajay Vinze and Cynthia Beath -- for their guidance and encouragement throughout the year. We also thank David Croasdell for chairing the panels and Min Chen and Alexandre Graeml for chairing the tutorials and workshops. We are indebted to Rebecca Cullers for her consistent responsiveness to all of our Scholar One questions and her for dedicated help in solving the various problems that are inevitable with such a large conference. We are also indebted to Maggie Kempken for her help in generating the program and keeping us moving forward. We also are grateful for the assistance provided by Gregory Larosiliere at Baylor University and Daniela Menechey at Florida International University for their helpful assistance with many program-related tasks. Joyce Elam Florida International Serving as program chairs has been an enjoyable learning experience for us University and we now look forward to sharing the conference experience with all of you. Program Chair

Dorothy Leidner Baylor University Program Chair

Hosted by: A conference of the Association for Information Systems Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 7 Welcome from AIS President and the Executive Director

On behalf of the Association for Information Systems (AIS), we welcome you to Lima, Peru for the 16th Americas Conference on Information Systems (AMCIS). This is an exciting year for AIS. AMCIS is recognized internationally as an outstanding academic forum for Information Systems scholars, and this year marks the first time the conference has been held in South America—truly distinguishing this as an event with global implications. We hope you will gain new perspectives about Sustainable IT Collaboration Around the Globe as you interact with colleagues old and new.

The AMCIS 2010 Conference Committee, led by Ajay Vinze, Jerry Luftman, Martin Santana and Cynthia Beath, has been working diligently on this conference for several years. Together with the AIS staff and countless volunteers, who contributed significant time and effort, they have designed an exciting and rich conference program. We thank them for their service to the community and congratulate them for a job well done! We would also like to extend our special thanks to our corporate and academic sponsors for their generous support, which continues to make many things possible for our community.

As of July 1, 2010, we welcomed several new members to the AIS Council, Joey F. George and, together, we are developing new strategic initiatives and refining existing Florida State University ones to add more value to your membership. Improving and enhancing 2010-11 AIS President key member benefits such as academic journals, the AIS eLibrary, job placement services, special interest groups, chapters, student chapters, and global outreach remain top priorities. We are also seeking new ways for AIS to interface with the larger information systems community and attract more students to our profession. As our community grows, so too does the Pete Tinsley opportunity for us to expand the benefits available to you as an AIS member. CAE AIS Executive Director As always we seek your input to better understand your professional needs. Please help us, in this regard, by completing the AMCIS attendee survey that you will receive at the end of this conference. Your input is critical as we develop new benefits and services to meet your needs.

We hope you have an enjoyable conference experience and look forward to interacting with you in Lima, Peru. Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 8 Conference Committee

Cynthia Beath U. Texas at Austin Martin Santana Honorary Universidad ESAN Conference Chair Conference Chair

Jerry Luftman Stevens Institute of Ajay Vinzé Technology Arizona State University Conference Chair Conference Chair

Joyce Elam Florida International Dorothy Leidner University Baylor University Program Chair Program Chair

Ellen Christiaanse

George Marakas from AIS President and the Executive Director / Conference Committee Welcome University of Kansas University of Amsterdam Doctoral Consortium Chair Doctoral Consortium Chair

Ramiro Montealegre University of Colorado, Josep Valor Boulder IESE Business School MIS Camp Chair MIS Camp Chair

Ana Maria Villanueva Robyn Raschke Universidad ESAN University of Nevada, Las Vegas Local Arrangements Chair Finance Chair Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 9 Conference Committee (cont.)

Luiz Joia Guillermo Brazilian School of Rodriguez Abitia Public and Business Universidad Nacional Administration Autónoma de México Latin America Track Chair Latin America Track Chair

Carlos Navarrete California State Polytechnic David Croasdell University, Pomona University of Nevada Latin America Track Chair Panel Track Chair

Alexandre Graeml Minder Chen Universidade Positivo/ California State University, Federal University of Channel Islands Technology, Parana Tutorial and Workshops Tutorial and Workshops Chair Chair

José Antonio Jorge Talavera Robles Universidad ESAN Universidad ESAN Sponsorship Chair Poster Session Coordinator

Mariella Olivos Rossini Universidad ESAN Manju Ahuja Student Volunteers University of Louisville Coordinator Placement Chair

Marisol Bolaños Xiaodong Deng Universidad ESAN Oakland University General Conference Communications Chair Coordinator / Web Chair Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 10 Sponsors &Exhibitors EXHIBITORS OTHER SPONSORS SILVER SPONSORS PLATINUM SPONSORS AIS CORPORATE PARTNERS and the AMCIS 2010conference. Thank youtothefollowingorganizationsfortheirgeneroussupportof AIS IBM •www.ibm.com Hewlett-Packard •www.hp.com CLADEA •www.cladea.org Board •www.boardperu.com AIS Membership•www.aisnet.org Actualisap •www.actualisap.com Swissôtel, orvisittheirwebsites, listedbelow. Hoursfortheexhibithallcanbefoundonpage13. Thank youtothe AMCIS 2010Exhibitors. PleasevisittheirboothsintheexhibithallParacasIat Universidad ESAN•www.esan.edu.pe StatSoft South America •www.statsoft.com SAP •www.sap.com Oracle •www.oracle.com Microsoft •www.microsoft.com John Wiley &Sons•www.wiley.com ACADEMY 11 16th Americas Conference on Information Systems • Lima, Peru Sponsors & Exhibitors Conference Information Badges and Guests All attendees and guests will receive a name badge at registration. Badges are required at all times to attend conference functions or meetings. If you lose your badge, please notify the registration desk so you may get a replacement. (Identification is required.)

Guests are welcomed at AMCIS. You may register your guests and purchase tickets for them to attend conference functions or meetings at the AMCIS registration desk.

Meals and Special Meal Requests Your name badge will gain you admittance to all meals. If you have opted not to attend the AMCIS 2010 social event, your name badge will be marked to indicate this. As noted above, you may bring guests to meals or the social event who have been registered. If you requested special dietary preferences when you registered, you should have received a ticket in your registration packet which you must present to the banquet server to receive your special meal.

AMCIS 2010 Proceedings The AMCIS 2010 proceedings are available on the AIS eLibrary at http://aisel.aisnet.org/. The assigned ISBN number for the proceedings is 978- 0-615-38662-1.

AIS New Members Orientation If you have joined AIS in the past year and want to learn more about your member benefits, please join us for the AIS New Members Orientation and Reception on Thursday, August 12 at 5:00 PM in Nazca I at the Swissôtel.

AIS Membership Booth…At Your Service Paracas I, Swissôtel

Stop by the AIS membership booth to visit with AIS council members and staff to learn more about your member benefits and services. Do you know how to access your membership records? How about how to download free content from the AIS e-library? Are you wondering how AIS placement can help you find a job or fill a position? This and much more will be available to you, as well as a special conference gift and an opportunity to win special prizes!

New members are invited to stop by the booth to pick up a welcome gift. For those who have been an AIS member for at least 5 years, stop by the booth to pick up an anniversary badge ribbon. Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 12 7:30 AM –12:00PM Sunday, August 15 7:30 AM –5:30PM Saturday, August 14 7:30 AM –5:30PM Friday, August 13 7:30 AM –7:00PM Thursday, August 12 Registration isavailableinthefoyerofSwissôtelduringfollowinghours: Registration Hours 9:00 AM –4:00PM Saturday, August 14 9:00 AM –4:00PM Friday, August 13 4:00 PM–7:00 Thursday, August 12 Please visitthe AMCIS 2010exhibitboothsduringthehourslistedbelow. Paracas I, Swissôtel Exhibits 8:30 AM –12:00PM Sunday, August 15 8:00 AM –6:00PM Saturday, August 14 8:00 AM –6:00PM Friday, August 13 1:00 PM–6:00 Thursday, August 12 Placement hoursare: registration desk. For moreinformationabout AIS PlacementServices, pleasestopbythe MUSTberegistered totakepart. andinterviewees) Participants (bothinterviewers andplacement.applicants anduniversityrepresentativesforjobinterviews During theconference, facilitieswillbeprovidedtoassistthemeetingsof Macchu Picchu, Novotel AIS Placement

13 16th Americas Conference on Information Systems • Lima, Peru AMCIS 2010 Conference Information Social Events Welcome Reception Thursday, August 12 6:00 PM Swissôtel Foyer

Help us kick off the conference properly while you meet and greet with familiar faces as well as new ones. Experience true Peruvian hospitality and start off AMCIS 2010 on the right foot!

Social Event Saturday, August 14 6:30 PM Swissôtel Tent

Join us for the AMCIS 2010 social event in a beautiful tent outside the Swissotel. To celebrate the first AMCIS to be hosted in South America, we invite you to experience delicious Peruvian cuisine at our buffet—and of course, the legendary Pisco Sour and other tasty beverages. All this while you behold native Peruvian dance and costumes and enjoy live music.

This truly international experience will be one you won’t forget, and will offer you a great appreciation for the distinct Peruvian cultures from our three main regions: the coastal region along the Pacific Ocean, the Sierra or highlands region and the Amazonian jungle.

In true AMCIS 2010 spirit, there will also be surprises in store—you won’t want to miss out! We hope to see you there.

**Badges are required for admittance to the social event. Those who opted out of the social event will have “NS” designated on their badge, but can still purchase a ticket to the social event at the registration desk until 5:30 PM on Friday, August 13. Registered guests who have purchased a ticket are also welcomed. Please note, tickets will NOT be sold at the door. No exceptions.** Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 14 Keynote Speaker Welcome to the Decade of Smart Friday, August 13 8:30 AM Swissôtel Tent

Bruno Di Leo is the general manager for IBM Growth Markets, based in Shanghai. His mission is to drive business success in the high growth Bruno Di Leo IBM Growth Markets economies across Asia Pacific, Latin America, Central and Eastern Europe, the Middle East and Africa.

He was formerly the general manager for IBM Northeast Europe, which includes the United Kingdom, Ireland, Nordic countries, Germany, Switzerland and Austria, as well as Eastern Europe, Russia, the Middle East and South Africa. He has held executive positions as general manager for IBM Global Technology Services in Southwest Europe, general manager for IBM Latin America and general manager for IBM Brazil.

In 2001, Mr. Di Leo was named one of Brazil’s most influential executives by InfoExame Magazine, and in 2003 he was named International CEO of the Year by Latin Trade. He holds a business administration degree from Universidad Ricardo Palma and a postgraduate degree from ESAN, both in his native Peru, and he is fluent in Spanish, Portuguese, English and Italian.

Welcome to the Decade of Smart

For the first time in history, almost anything can become digitally aware and interconnected. This means the systems and processes that enable physical goods to be developed, manufactured, bought and sold, as well as the services delivered, from people and money to oil, water and electrons; and the ability AMCIS 2010 Keynote Speaker for billions of people to work, govern themselves and live. Smart airports, smart banks, smart roadways, smart cities—with so much technology available at low cost, the list of possibilities is endless.

Increasingly, emerging market enterprises are adopting new business models and solutions to become smarter. Examples range from smarter oil and gas imaging to microfinance to patient care, mobile phone promotions and more. Bruno Di Leo will explore the benefits companies stand to gain provided they are bold enough to lead in the "Decade of Smart". Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 15 Doctoral Consortium

The 2010 AMCIS Doctoral Consortium was considered a success by all participants. Through the consortium, esteemed faculty mentors from five countries shared their accumulated wisdom, experience and advice with 25 doctoral students. Keynote sessions provided guidance on positioning for getting a job in this tight hiring market, early-stage career development and, one of the highlights of the consortium, an editor’s panel featuring several current and former editors-in-chief focusing on publishing strategies. Breakout sessions allowed for small group interaction between students and mentors and focused on each of the delegates’ current research efforts. The goal was to maximize exposure to new colleagues and alternative perspectives as the students discussed their dissertations in progress.

This year’s call for participation drew applicants from 17 countries, including the US. This was, without question, the most diverse group of delegates and faculty mentors ever assembled for an AMCIS doctoral consortium. The participants represented a diversity of backgrounds, ideas and perspectives and displayed a great enthusiasm to share and learn.

The 2010 consortium was particularly fortunate to have as the keynote speaker Izak Benbasat, Canada Research Chair in Information Technology Management at the Sauder School of Business, University of British Columbia, Vancouver, Canada. Professor Benbasat is considered an eminent scholar in the field of Information Systems and is one of the most prolific authors in the field. Universidad ESAN graciously provided a captivating venue on their campus that allowed for both comfort and productivity by all attendees.

George Marakas Izak Benbasat University of Kansas University of British Columbia Doctoral Consortium Chair Keynote Speaker

Ellen Christiaanse University of Amsterdam Doctoral Consortium Chair Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 16 Clemson University Jennifer Gerow University of Twente Erwin Folmer University ofIllinoisatChicago Melike Findikoglu HEC Montreal Mazen El-Masri University ofKansas Mike Ellis Bentley University Martin Dias Arizona University Doug Derrick Hong KongPolytechnicUniversity Dorothy Chau University ofMannheim Martin Barth Doctoral ConsortiumDelegates AMCIS 2010 Faculty Mentor Economics Aalto University School of Tuunainen Virpi Kristiina Faculty Mentor DePaul University Ureta Miguel Aguirre- Faculty Mentor Baylor University Hope Koch Faculty Mentor Georgia StateUniversity Detmar Straub Georgia StateUniversity Tim Olsen Université Laval Elaine Mosconi Arizona StateUniversity Yong-Jick Lee Queensland Universityof Technology Thomas Kohlborn University ofColorado-Denver Hyo-Jeong Kim University of Amsterdam Saima Khan National UniversityofSingapore Faezeh Karimi Georgia StateUniversity Rob Hornyak Universidad ESAN Rolando Gonzales Faculty Mentor University Pennylvania State Eileen Trauth Faculty Mentor Vegas University ofNevadaLas Reza Torkzadeh Faculty Mentor Arizona StateUniversity Ajay Vinzé Faculty Mentor Saint LouisUniversity Fred Niederman Delft Universityof Technology Fardad Zand Arizona StateUniversity Trent Spaulding Aalborg University Artur Siurdyban Pennsylvania StateUniversity Zhe (Jay)Shan University ofBamberg Frank Schlosser University ofCologne Daniel Schlagwein University ofMemphis Colin Onita 17 16th Americas Conference on Information Systems • Lima, Peru DOCTORAL CONSORTIUM MIS Camp

The MIS Camp was held on Thursday, August 12 at the beautiful Universidad ESAN campus.

Our keynote speaker was John King, Vice Provost for Academic Affairs at University of Michigan, who spoke about the transformation of Higher Education, particularly as it affects our discipline.

We had the opportunity to have a Q&A session jointly with the Doctoral Consortium with leading MIS journal editors: Izak Benbasat (former Editor- in Chief, Information Systems Research; Senior Editor, Journal of the Association of Information Systems) and Detmar Straub (Editor-in-Chief, MIS Quarterly).

The MIS Camp also used three interactive sessions with junior and senior faculty to explore the stresses and joys of Connecting, Surviving Professionally, and Balancing Personal Life. The emphasis was on interaction, sharing of experiences, listening, and having fun. Thank you to everyone who participated in this wonderful event.

Ramiro Montealegre John King University of Colorado, Boulder University of Michigan MIS Camp Chair Keynote Speaker

Josep Valor IESE Business School MIS Camp Chair Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 18 MIS CampCounselor Little Rock, USA University of Arkansas at Rolf Wigand MIS CampCounselor Bond University, Australia Dirk Hovorka MIS CampCounselor USA Georgia StateUniversity, Mike Gallivan University of Twente,The Netherlands Kijl Björn University ofBedfordshire, UK Stephen Jackson Texas Tech University, USA Efosa Idemudia Copenhagen BusinessSchool, Denmark Stefan Henningsson TUI University, USA Santos MiguelGalvez Auckland Universityof Technology, NewZeland Antonio Diaz Andrade, Potificia UniversidadCatolicade Valparairso, Chile Broderick Crawford Labrin University ofNorthCarolina-Greensboro, USA Charles Chowa Texas A&M, USA Palash Bera MIS CampParticipants AMCIS 2010 MIS CampCounselor University ofMemphis, USA Bill Kettinger MIS CampCounselor Syracuse University, USA Murillo Martha Garcia- Southern PolytechnicState University, USA Chi Zhang Institute ofResearchonInformationSystems, Germany Nils Urbach Universidad del Valle, Bolivia Gimmy Sanjines Universidad ESAN, Peru Jose Antonio Robles Queensland Universityof Technology, Australia Jan Recker HEC Montréal, Canada Ana OrtizdeGuinea University of Westminister, UK Souad Mohamed Universidad deChile, Chile Ariel LaPaz 19 16th Americas Conference on Information Systems • Lima, Peru MIS Camp CIO Symposium August 13, Swissôtel - Paracas II

AIS and AMCIS 2010 are proud to continue the successful CIO Symposium program begun two years ago in Paris, France. The goal of the symposium is to facilitate a productive dialogue between the academic and CIO communities, thus narrowing the gap between research and practice.

This full-day event, open to all registered attendees, will focus on the interaction between leading academics and CIOs and on issues recognized as fundamental to the success of both constituencies. These enriching sessions will address three important themes:

Emerging Technologies Empowering IT IT Governance

The dialogue that will ensue during the symposium will see these two communities engaging in deep debate and discussion and clarifying strategic issues that face CIOs around the world.

Jerry Luftman Stevens Institute of Technology, USA Symposium Chair

SPONSORED BY

ACADEMY Martin Santana Universidad ESAN, Peru Symposium Chair Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 20 CIO Symposium 5:30 PM-6:00 4:00 PM-5:30 3:30 PM-4:00 2:00 PM-3:30 12:30 PM-2:00 12:00 PM-12:30 10:30 AM -12:00 AM 8:00 AM -10:30 AM University ofGeorgia, USA Dale Goodhue More Agile? Do EnterpriseSystemsEmpower Your Firm To Be Universidad Nacional Autónoma, Mexico Guillermo Rodríguez-Abitia Empowering IT&BusinessProfessionals University ofSanFrancisco, USA Steven Alter David Tolosana, SalesConsultingManager Oracle Presentation: Oracle Exadata: Hardware andSoftware Sinergy/ Georgia StateUniversity, USA Ephraim McLean The ChangingRoleoftheCIO Bentley University, USA Lynne Markus IT Governance Session 3–ITGovernance Coffee break Systems Analysis MethodthatfitstheirNeeds Empo Session 2–Empowering IT Lunch SolutionsExpertiseCenter Services HP Presentation: CloudComputing/LeeKedrie-Chief Technologist forHP University of Arkansas, LittleRock, USA Rolf Wigand We Stevens Instituteof Technology, USA Michael zurMuehlen What’s NewinBusinessProcessManagement Florida InternationalUniversity, USA Irma Becerra-Fernandez Business Intelligence Session 1–Emerging Technologies Registration b 2.0 for the CIO: Connecting with the Customer wering BusinessProfessionalsthrougha Themes &Speakers Themes &Speakers Themes &Speakers Corporación JoséR. Lindley Information SystemsManager Oscar Valentín Cencosud Peru Information SystemsManager delosRíos Fernando Refinería laPampilla Information SystemsManager Telefónica delPerú IS CorporateDirector Marco Vidal San FernandoS.A. IT Manager Southern CopperCorporation IT Manager Martín Ugarteche Romero Group IT Director Ricardo Temoche SUNAT IS NationalIntendant Víctor Canaval Eduardo Ibarra José Fernández Panel Panel Panel 21 16th Americas Conference on Information Systems • Lima, Peru CIO Symposium AIS LEO/Fellows Lecture Series Clash of the Titans • Saturday, August 14 / 10:30 AM / Swissôtel - Nazca I

The “AIS LEO/Fellows Lecture Series” was initiated at AMCIS 2009 to create opportunities for us to learn from some of our past LEO or Fellow award winners as they reflect on their careers, their lives, their colleagues, the field of information systems and more. The goal is to give us insights into our own lives and careers by drawing on their experiences and wisdom.

LEOs are outstanding scholars who have made exceptional global contributions to the field of Information Systems. They are role models and an inspiration to their colleagues and students in the field of Information Systems. Moreover, they command respect from individuals outside the IS field. They are highly esteemed for their exemplary professional and personal integrity.

This year’s session will feature LEOs Izak Benbasat (The Canada Research Chair in Information Technology Management, University of British Columbia) and Lynne Markus (The John W. Poduska, Sr. Professor of Information and Process Management, Bentley University), two iconic members of our field.

This year, instead of formal lectures, Professors Benbasat and Markus have opted for a shared and free-wheeling interview, moderated by Cynthia Beath. The two LEOs are unaware of the questions they will be asked, which have been prepared with assistance from countless anonymous colleagues. The questions have been selected to engage the two LEOs in a thoughtful conversation about their pasts and futures, their delights and frustrations, their triumphs and troughs. Professors Benbasat and Markus will also question each other, and the audience will have the opportunity to ask questions, too.

Izak Benbasat University of British Cynthia Beath Columbia U. Texas at Austin LEO Host

M. Lynne Markus Bentley University LEO Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 22 Carsten Felden- Technische UniversitätBergakademieFreiberg Matthew Guah-ErasmusUniversity Implementation SystemsModels,Accounting Information Design, and Ashley Davis-SanJoseStateUniversity IS Control, Audit andReporting James L Worrell -Universityof Alabama atBirmingham Virginia FrankeKleist- West Virginia University General Systems Accounting Information Carlos Ferran -Pennsylvania StateUniversity Accounting InformationSystems(SIGASYS) Thank youtoallthetrackandminitrackchairs. Without alloftheirhardwork, theconferenceprogramwouldnothavebeenpossible. Track andMinitrackChairs Stefan Kirn-UniversitatHohenheim Vijayan Sugumaran-OaklandUnivesrity Web Applications Intelligent Agent andMulti-AgentSystemsSemantic Vijayan Sugumaran -OaklandUniversity Agent-Based InformationSystems(SIGABIS) Jason Thatcher -ClemsonUniversity Adoption andDiffusionofInformation Technologies Elizabeth Baker- Institute Virginia Military Technologies Individual Characteristics andtheDiffusionofInformation Vijay Sethi-Nanyang Technological University Vikram Sethi- Wright StateUniversity Systemsfor Data IntensiveSupplyChains Information Michael D. Williams, Yogesh KumarDwivedi-SwanseaUniversity Context Adoption andUseofICTintheResidential/Household Savanid Vatanasakdakul -MacquarieUniversity Jyoti Choudrie, M.R. Lebcir-UniversityofHertfordshire ICT’s uponSociety The Diffusion, Impacts, Adoption andUsageof Deborah J. Armstrong -FloridaStateUniversity Cynthia K. Riemenschneider-BaylorUniversity Bill Hardgrave-Universityof Arkansas RFID Experiences Around theGlobe Traveling Through thePortal: Anand Jeyaraj - Wright StateUniversity Mark Srite-Universityof Wisconsin, Milwaukee (SIGADIT) Adoption andDiffusionofInformationtechnology Rya T. Sikora-Universityof Texas, Arlington Artifical IntelligenceandDataMining Beverly Kahn-SuffolkUniversity Services Quality:Information ItsImpactonHealthSystems and Adir Even-BenGurionUniversity Irit Askira Gelman-Universityof Arizona Quality inDecisionMaking Data andInformation Yang Lee-NortheasternUniversity Yurong Yao -SuffolkUniversity QualityandSystem Usageine-Government Information Adir Even--BenGurionUniversity Irit Askira Gelman-Universityof Arizona Quality ofUnstructured Data Data andInformation Mouzhi Ge-DortmundUniversityof Technology Markus Helfert-DublinCityUniversity Quality Information Validation andResearch MethodologyinDataand Eberhard Hechler-IBMSoftwareGroup, Research&Development Engineering Ing Anette Weisbecker -Fraunhofer-Institute forIndustrial Boris Otto-UniversityofSt. Gallen, Switzerland Master DataManagement: Strategies, Concepts, andCases Yang Lee-Massachusetts Instituteof Technology Barbara Klein-UniversityofMichigan Data andInformationQuality(SIGDQIQ) David L. Olson-UniversityofNebraska Dursun Delen-OklahomaStateUniversity Data and Text MiningforManagerialDecisionSupport Peter Baloh-UniversityofLjubljana David T. Croasdell-UniversityofNevada, Reno Ronald Freeze-EmporiaStateUniversity Management Systems Knowledge ManagementandKnowledge Benjamin Shao, RobertD. St. Louis- Arizona StateUniversity Business Intelligence Dianne Hall- University Auburn Management Systems(SIGDSS) Decision Support, KnowledgeandData 23 16th Americas Conference on Information Systems • Lima, Peru Track and Minitrack Chairs Track and Minitrack Chairs (cont.)

Design Theory and Research IS in Financial Markets and Institutions Michel Avital - University of Amsterdam Peter Gomber, Jan Muntermann - Goethe University Frankfurt Dov Te’eni - Tel Aviv University Christof Weinhardt - Universitat Karlsruhe Kalle Lyytinen - Case Western Reserve University Tim Weitzel - University of Bamberg

Design Science for IT-Intensive Systems Business Models for the Digital World Sandeep Purao - Pennsylvania State University Hans-Dieter Zimmermann - FHS St. Gallen, University for Applied Carlos Arturo Raymundo - Universidad Privada Antenor Orrego Sciences Matti Rossi - Helsinki School of Economics Ian MacInnes - Syracuse University Timothy Simpson - Pennsylvania State University Xiaoyun Sherry Sun - City University of Hong Kong Web Science - A New Paradigm in IS-Research Kai Fischbach, Johannes Putzke, Detlef Schoder - University of Re-Engineering Systems Engineering Cologne Roy Gelbard - Bar Ilan University Peter Gloor - Massachusettts Institute of Technology Sean Hansen - Case Western Reserve University E-Government (SIGe-Gov) Users-As-Designers: Information Systems Modification and Marijn Janssen - Delft University of Technology Secondary Design Yogesh Dwivedi - Swansea University Dirk S. Hovorka - Bond University Vishanth Weerakkody - Brunel University Matt Germonprez - University of Wisconsin, Eau Claire Lemuria Carter - North Carolina AT&T State University

Designing IT-Enabled Innovation E-Government in Developing Countries: Carlos A. Osorio - Adolfo Ibañez School of Management Impact and Implications Rhoda C. Joseph - Pennsylvania State University, Harrisburg Designing Service Innovarion Patrick I. Jeffers - University of the West Indies Erik J. de Vries - University of Amsterdam Björn Niehaves - Universitat Munster Comparative eGovernment Bjoern Niehaves - University of Muenster Design Research for Organizational and Societal Herbert Kubicek - Institute for Information Management Development Sharon Dawes - University at Albany Sven Carlsson - Lund University Stefan Henningsson - Copenhagen Business School Understanding and Managing Shared Services in Public Stefan Hrastinksi, Christina Keller - Uppsala University Sector Organizations Frank Ulbrich - Stockholm School of Economics Designing Mobile Consumers Services and Applications Mark Borman - University of Sydney Eusebio Scornavacca - Victoria University of Wellington Veit Schulz - University of St. Gallen Tuure Tuunanen - University of Auckland Open Source and Standards in Electronic Government Ecommerce and Ebusiness (SIGeBiz) George Kuk - Nottingham University Business School Troy Strader - Drake University Marijn Janssen - Delft University of Technology Mike Shaw - University of Illinois Stefan Koch - Bogazici University Matt Nelson - Illinois State University E-Government Trust and Information Security Issues and Global E-commerce Diffusion, Adoption, and Use Concerns Yogesh K. Dwivedi - Swansea University Ramzi El-Haddadeh, Vishanth Weerakkody - Brunel University Nitish Singh - St. Louis University Michael D. Williams - Swansea University E-Government: Past, Present, and Future Vikas Jain - University of Tampa Efficacy of Privacy and/or Security Assurance Mechanisms Yogesh K. Dwivedi - Swansea University Gaurav Bansal - University of Wisconsin - Green Bay From Implementation to Adoption: Challenges to Successful Mobile Business: Managerial Issues, Applications E-Government Diffusion and Technology Vishanth Weerakkody - Brunel University Jan Muntermann - Goethe University Frankfurt Yogesh K. Dwivedi - Swansea University Robert C. Nickerson - San Francisco State University Marijin Janssen - Delft University of Technology Upkar Varshney - Georgia State University Michael D. Williams - Swansea University Henri Isaac - University of Paris Dauphine Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 24 Ralf Klischewski-GermanUniversityinCairo Ricardo Goncalves-NewUniversityofLisbon Peru Ulf Ritcher-CentrumCatolica, PontificiaUniversidadCatolicade Yannis Charalabidis-Universityofthe Aegean Worldwide Advances Interoperability ineGovernment Ray Whitehouse - The LondonBoroughofHavering Tony Elliman-BrunelUniversity e-Government Transformation andPublicSectorEvaluation Yogesh K. Dwivedi-SwanseaUniversity Laurence Brooks, Vishanth Weerakkody -BrunelUniversity Social Systems Aspects ofPublicSectorInformation Track andMinitrackChairs(cont.) Mark Ginsburg- 7th RankManagement, LLC Petra Schubert- CopenhagenBusinessSchool Switzerland Uwe Leimstoll-Universityof Applied SciencesNorthwestern Case StudiesonEnterpriseSystems Carsten Brockmann-Universität Potsdam Katja Andresen -BeuthUniversityof Applied Sciences Business ModelsofStandard Software Companies Jorge C. MarxGomez-CarlvonOssietzkyUniversity Karl E. Kurbel-EuropeanUniversity Viadrina Frankfurt Advancing EnterpriseResource Planningthrough Technology William Delone- American University Stephen Kaisler-OfficeoftheSergeant-at-Arms, UnitedStates Frank Armour, J. Alberto Espinosa- American University Enterprise Architecture andOrganizational Success Marinos Themistocleo -UniversityofPiraeus Randy Bradley -Universityof Tennessee, Knoxville Norbert Gronau-UniversitätPotsdam Enterprise Systems(SIGEntSys) Robert Brookshire-UniversityofSouthCarolina The EvolvingEnd-userEnvironment Donna R. Everett-MoreheadStateUniversity Workplace Collaboration andKnowledge Management Elizabeth Regan-MoreheadStateUniversity Workflow, BusinessProcess, andInnovation Lynn BaconKeane-UniversityofSouthCarolina Social Networking and Web 2.0inthe Workplace Meira Levy-Ben-GurionUniversityoftheNegev Irit Hadar-UniversityofHaifa Development Systems Knowledge ManagementinInformation Elizabeth Regan-Morehead StateUniversity Management (SIGOSRA) End-User InformationSystems&Knowledge Robin Poston-UniversityofMemphis Na Li-Baker College Technology Hong Sheng-MissouriUniversityofScience& Dezhi UtahUniversity Wu -Southern HCI StudiesinInformationSystems(SIGHCI) Hazel Taylor -Universityof Washington Walter Fernandez- Australian NationalUniversity Fred Niederman-SaintLouisUniversity Application Grounded asaResearch Methodologyandin Theory Hazel Taylor -Universityof Washington Walter - Fernandez Australian NationalUniversity -SaintLouisUniversity Fred Niederman Grounded Theory(SIGGTM) Paul Hawlking- Victoria University Technology Glenn Stewart, Wasana Bandara-QueenslandUniversityof Enterprise SystemsEducation -Brigham Paul BenjaminLowry Young University Ian MacIness-Syracuse University Entertainement andLifestyleComputing Hedonic Information Technologies: Onlinegames, Interactive Hong Sheng-MissouriUniversity ofScienceand Technology Jinwei Cao-UniversityofDelaware Applications Design, Evaluation, andImplicationsofSocialNetworking Jan MarcoLeimester- Technische UniversitateMunchen Marilyn Tremaine -Rutgers, The State University HCI andCompetetive Advantage Dezhi Wu -SouthernUtahUniversity Hong Sheng-MissouriUniversityofScienceand Technology Il Im- Yonsei University Personalization Systems Robin Poston-UniversityofMemphis Denise McManus-Universityof Alabama Na Li-BakerCollege Younghwa Lee-UniversityofKansas Interface Design, Evaluation, andImpact Tom Stafford-UniversityofMemphis Sherrie Yi Komiak-MemorialUniversityofNewfoundland Fiona Fui-HoonNah-UniversityofNebraska-Lincoln Zhenhui Jiang-NationalUniversityofSingapore Trust Systems inInformation Mauricio Featherman- Washington StateUniversity Shu Schiller- Wright StateUniversity Multimedia, andSocialInteractions IntheNewDigital World Computer MediatedCommunication: Business Applications,

25 16th Americas Conference on Information Systems • Lima, Peru Track and Minitrack Chairs Track and Minitrack Chairs (cont.)

ICTs in Global Development (SIGGlobDev) Technology Enhanced Collaborative E-Learning Narcyz Roztocki - State University of New York, New Chelley Vician - Michigan Tecnhological University Paltz Rassule Hadidi - University of Illinois at Springfield Heinz Roland Weistroffer - Virginia Commonwealth University Information Systems Education Research Geoffrey N Dick - University of New South Wales Cross-Organizational and Cross-Border IS/IT Collaboration Mary J. Granger - George Washington University Nicholas C. Romano - Oklahoma State University Craig R. Van Slyke - Saint Louis University James B. Pick - University of Redlands IS in Outsourcing (SIG ISO) ICTs in the Pan-Pacific Regions Rajiv Kishore - State University of New York at Buffalo J.P. Shim - Mississippi State University Xin (Robert) Luo - The University of New Mexico Information Systems Outsourcing Issues Peeter Kirs, Kallol Bagchi - University of Texas at El Paso ICTs in the Greater China Region Xin (Robert) Luo - The University of New Mexico Management of IS Outsourcing Relationship Yunjie (Calvin) Xu - National University of Singapore Jahyun Goo - Florida Atlantic University Wei Zhang - University of Massachusetts Matthew Swinarski - Pennylvania State University, Erie

ICTs for Developing Countries Vendor Relationship Management and Risk Management in Biswadip Ghosh - Metropolitan State College of Denver Outsourcing Tejaswini Herath - Brock University Politics of ICT for Development Antonio Diaz Andrade - AUT University Risk Management in IS Outsourcing Cathy Urquhart - University of Auckland Guodong Cong - Huazhong University of Science and Technology

ICTs in Micro & Small Enterprises of Developing Regions IT for Latin America (in Spanish, Portuguese, or Mehruz Kamal - State University of New York English Sajda Qureshi - University of Nebraska Omaha Luiz Joia - Brazilian School of Public and Business James B. Pick - University of Redlands Administration Guillermo Rodriguez-Abitia - Universidad Nacional Information Technology in Emerging and Transition Autónoma de México Economies Carlos Navarrete - California State Polytechnic Piotr Soja - Cracow University of Economics University, Pomona Paulo Rupino da Cunha - University of Coimbra Information Technology and its Impact for Latin America’s ICT in Africa and other Economically Developing Regions Business, Economy, and Society Godwin Udo - University of Texas at El Paso Luiz Antonio Joia -Brazilian School of Public and Business Solomon Negash - Kennesaw State University Administration at Getulio Vargas Foundation Guillermo Rodriguez Abitia - Universidad Nacional Autonoma de ICT Issues in Emerging and Developing Economies Mexico Francis K Andoh-Baidoo - University of Texas Carlos Navarrete - California State Polytechnic University, Pomona K. Niki Kunene - University of Louisville IT in Healthcare (SIGHealth) Mark Gaynor - Boston University IS in Education (SIGED) Mary Granger - George Washington University Information Infrastructures in Health Care Geoffrey Dick - University of New South Wales Tina Blegind Jensen - Copenhagen Business School Craig Van Slyke - Saint Louis University Margunn Aanestad - University of Oslo

IT in Education E-Health and Quality Chetan S. Sankar - Auburn University Nilmini Wickramasinghe - RMIT University Rajeev K. Bali - Coventry University Professional and Executive Education Jurgen Seitz - Baden-Wuerttemberg Cooperative State University H. Roland Weistroffer, Jean Gasen - Virginia Commonwealth Doug Vogel - City University of Hong Kong University” Yang W. Lee - Northeastern University Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 26 Diane Strong, Bengisu Tulu - Worcester PolytechnicInstitute Role of Technology in Improving Health Process Care Delivery Markus Bick-ESCPEuropeCampusBerlin Virginia Ilie-UniversityofKansas Sweta Sneha-KennesawStateUniversity ComputinginHealthcareUbiquitous andPervasive Ton AM Spil-Universityof Twente Business ModelinginE-Health Craig Van Slyke-SaintLouisUniversity Mark Gaynor-BostonUniversity Elliot B. Sloane- Villanova University Integration Business ProcessesandStandards forHealthcare Barbara Hewitt- Texas A&M University Alexander McLeod-UniversityofNevada Electronic Healthcare Records andInformation Technology Samir Chatterjee-ClaremontGraduateUniversity Bengisu Tulu - Worcester PolytechnicInstitute Consumer-Centric Systems HealthInformation Track andMinitrackChairs(cont.) Roger Debreceny- Walden University Carsten Felden- Technische Universität BergakademieFreiberg and Control Building IntelligentITProcesses: Definition, Development Axel Korthaus-QueenslandUniversityof Technology Bo Edvardsson-KarlstadUniversity Tilo Bohmann-ISSBusinessSchool Management Business Service Jason Davis, EthanHadar, BrianJohnson-CA Technologies Management;Strategy andDesign ITServices IT Service John Erickson-UniversityofNebraskaatOmaha Keng Siau-UniversityofNebraska-Lincoln Cloud Computing Stephen Kwan -SanJoseStateUniversity Axel Hochstein -Stanford University IT Services(SIGSVC) Alanah Mitchell- Appalachian StateUniversity Stacie Petter-UniversityofNebraskaatOmaha General Topics inITProjectManagement Deepak Khazanchi -UniversityofNebraska atOmaha Alanah Mitchell - Appalachian StateUniversity Stacie Petter-UniversityofNebraska atOmaha IT Project Management(SIGITProjMgmt) Alberto Onetti-InsubriaStateUniversity Sameer Verma, RobertNickerson-SanFranciscoStateUniversity Lutz M. Kolbe-InstituteofInformationSystems Helen Hasan-Universityof Wollongong Sustainability, Systemsand Green Information Technology Clay Looney-UniversityofMontana Mark A. Fuller-UniversityofMassachusetts Amherst Christoph Schneider-CityUniversityofHongKong Andrew Hardin-UniversityofNevada, Las Vegas Teams Cognitive Theories andEmerging Technologies in Virtual University -Bryant Abhijit Chaudhury Pratyush Bharati-UniversityofMassachusetts Organizations, Systems, Information andCompetitiveness Greg Dawson- Arizona StateUniversity David Preston- Texas ChristianUniversity IS Leadership Yogesh K. Dwivedi-SwanseaUniversity Anastasia Papazafeiropoulou-BrunelUniversity IS ChallengesforSmallandMediumSizeEnterprises Marcus Rothenberger -UniversityofNevada, Las Vegas Organizational Issues inIS Christof Weinhardt, BenjaminBlau-UniversitätKarlsruhe andNetwork Economics Service Stephen K. Kwan-SanJoseStateUniversity Axel Hochstein-StanfordUniversity Systems Artifacts forService Science,Service ManagementandEngineering: Theories and York Raquel Benbunan-Fich-BaruchCollege -CityUniversityofNew Karen Patten-UniversityofSouth Carolina Hospitality and Tourism Information Technology Fjermestad-NewJerseyInstitute of Jerry Technology Nicholas Romano, Jr. -OklahomaStateUniversity Electronic CustomerRelationshipManagement Systems Nils Urbach, StefanSmolnik-InstituteofResearchonInformation Simone Rudolph-MunichSoftwareandSystemsInstitute SystemsSuccess&Benchmarking Information Nicholas Romano, Jr. -Oklahoma StateUniversity Systems Stefan Smolnik-InstituteofResearch onInformation -NewJerseyInstituteof Fjermestad Jerry Technology Performance andMeasurement 27 16th Americas Conference on Information Systems • Lima, Peru Track and Minitrack Chairs Track and Minitrack Chairs (cont.)

Philosophical Perspectives in IS (SIGPhilosophy) Social Issues in Information Technology or Social Issues & Howard Rosenbaum - Indiana University Technology in Organizations Laurence Brooks - Brunel University Michael B. Knight - University of Wisconsin - Green Bay Roman Brandtweiner - Vienna University of Economics and Business IT Culture and Values: Occupational, Organizational, and Societal Building Relationships between Information Systems and Michelle L. Kaarst-Brown - Syracuse University Other Academic Disciplines Indira R. Guzman - TUI University Sean Eom - Southeast Missouri State University Information Systems and Society: Digital Divide, e-Skills and Socio -Technical Aspects of Information Systems IT Induced Social Inequality Laurence Brooks - Brunel University Roman Brandtweiner - Vienna University of Economics and Christopher Atkinson - University of Manchester Business Elisabeth Donat - University of Innsbruck Social Philosophy, ethics, and information technology Roman Brandtweiner - Vienna University of Economics and Virtual Communities Business Subhasish Dasgupta - George Washington University Elisabeth Donat - University of Innsbruck Jan Marco Leimeister - Universität Kassel Balaji Rajagopalan - Oakland University Philosophical Underpinnings of IS Development and Design Ulrike Lechner - Universität der Bundeswehr München Science Research Bjorn Niehaves - University of Muenster Social Aspects of Social Networking Matti Rossi - Helsinki School of Economics Laurence Brooks, Melissa Cole - Brunel University

Social Inclusion Social Theory in Information Systems Research Cathy Urquhart - University of Auckland Howard Rosenbaum - Indiana University Lynette Kvasny - Pennsylvania State University Christina Outlay - DePaul University Strategic Use of IT Jack Becker - University of North Texas Men’s Issues and ICT David Kreps - Univesrity of Salford Enterprise Business Architecture Eileen M. Trauth - Pennsylvania State University Eswar Ganesan - Infosys Technologies Limited

Women in IT: Information Management in the Food and Agriculture What We Know and What We Always Wanted to Know Industries Monica Adya - Marquette University Junghoon Moon - Korea Advanced Institute of Science and Technology Human Differences in Adoption, Use, and Participation with Young Chan Choe - Seoul National University Technology Anat Hovav - Korea University Business School Allison Morgan - Howard University Renee Pratt-Toston - Washington and Lee University Strategic and Tactical Software Management: Issues, Experiences, and Theory Emerging Ethical Issues of Social Inclusion Dr. Timo Käkölä - University of Jyväskylä Yingqin Zheng - De Montfort University Nannette Napier - Georgia Gwinnett College Bernd Stahl - De Montfort University Security in the Use of Strategic and Competitive Information ICT and Inclusive Finance Technology Malei Pozzebon - HEC Montreal Seppo Pahnila - University of Oulu Eduardo Diniz, Lauro Gonzalez - FGV-EAESP Adolfo Coronado - University of Texas at El Paso

Lesbian, Gay, Bi and Trans Experiences of Digital Media IT-Governance, Alignment, and Architectures Ben Light - University of Salford Dr. Matthias Goeken, Janusch Patas, Danijel Milicevic - Frankfurt School of Finance & Management Social Issues in IS Karen Patten - University of South Carolina Information Systems Evaluation Zahir Irani, Ahmad Ghoneim - Brunel University Tony Elliman, Peter E.D.Love - Curtin University Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 28 Vijay Khatri-IndianaUniversity Andrew Burton-Jones, UniversityofBritishColumbia Glenn Browne -Universityof Virginia Systems AnalysisandDesign(SIGSAND) Raymon Papp-Universityof Tampa D. LanceRevenaugh-CentralStateUniversity SystemsStrategy andImplementation Information Avimanyu Datta- Washington StateUniversity Shu Han- Yeshiva University Lei Chi-RensselarPolytechnicInstitute K.D. Joshi- Washington StateUniversity Information Technology andInnovation Track andMinitrackChairs(cont.) Marta Indulska-UniversityofQueensland Michael zurMuehlen-StevensInstituteof Technology Amit V. Deokar-DakotaStateUniversity Business ProcessManagementandInnovation Dinesh Batra-FloridaInternationalUniversity Akhilesh Bajaj-Universityof Tulsa Solomon Antony -MurrayStateUniversity SA&D MethodologiesandProcesses Keng Siau-UniversityofNebraska-Lincoln John Erickson-UniversityofNebraskaatOmaha Xin Tan -FairleighDickinsonUniversity Modeling Methods, Techniques, andLanguages H. Roland Weistroffer - Virginia CommonwealthUniversity Angela Mattia-JacksonvilleUniversity Collaboration inSystemsDevelopmentandImprovement User Participation, Stakeholder Involvement, andProject Hemant Jain-Universityof Wisconsin -Milwaukee Kumar Bhaskaran-IBMResearch Padmal Vitharana -SyracuseUniversity Enterprises Analysis andDesignforService-Oriented VenuGopal Balijepally-Prairie View A&M University Arlington Sridhar Nerur, RadhaKantaMahapatra-Universityof Texas Issuesin Contemporary Agile Development J. LeonZhao-CityUniversityofHongKong Manlu Liu-Universityof Arizona Development Technical andManagerialIssuesinOpenSource Shu Z. Schiller- Wright StateUniversity Fiona Fui-HoonNah-UniversityofNebraskaLincoln Brian E. Mennecke-IowaStateUniversity Team andOrganizational Collaboration in Virtual Worlds Samuel Goh, Molly Wasko -FloridaStateUniversity Massively-Multiplayer OnlineGames Lincoln Brenda Eschenbrenner, KengSiau-UniversityofNebraska- Education and Training in Virtual Worlds Jai Ganesh-Infosys Technologies Ltd. Parag Kosalge-Grand Valley StateUniversity Business Impactof Web 2.0and Virtual Worlds Michael Williams -SwanseaUniversity Kun ChangLee-SungkyunkwanUniversity Honglei Li-SwanseaUniversity Participation andBehaviors in Virtual Worlds Shu Schiller - Wright StateUniversity Brian Mennecke -Iowa StateUniversity Fiona Nah-UniversityofNebraska -Lincoln Virtual Worlds 29 16th Americas Conference on Information Systems • Lima, Peru Track and Minitrack Chairs Best Paper Nominees

Congratulations to all of the best paper nominees. Please be sure to attend the sessions where these papers are being presented, and the conference luncheon on Saturday to find out who the winner is! Papers are listed in the order in which they appear in the program.

Best Paper Nominees

60. A Typology of Design Knowledge: A Theoretical Framework 371. Computer-Assisted Qualitative Data Analysis Software: An Roland Müller - University of Twente, Katja Thoring - Anhalt Illustration of Limitations and Advantages University of Applied Sciences Abdul Aziz Ahmad - Manchester Business School, Mike Newman - Manchester Business School, Norwegian School 137. A Method for Business Sequential Data Prediction of Economics and Business Administration Tomasz Kajdanowicz, Przemyslaw Kazienko - Wroclaw University of Technology 379. Coping with Nuisances on the Web Nathan Prestopnik, Ping Zhang - Syracuse University 148. The Perceptions of IS Researchers about Brazilian Scientific Journals, Academic Reviewing and Ethical Issues 385. Predicting Patterns of Information Systems Alignment in Concerning Publication Entrepreneurial Organizations Alexandre Graeml, Fabio Vizeu - Universidade Positivo, Marie Brent Gallupe - Queen’s University, Chris Street - University Anne Macadar - Pontifícia Universidade Católica do Rio of Regina, Blaize Reich - Simon Fraser University Grande do Sul 422. Demography-Awareness in E-Government - A Quantitative 151. From Boundary Spanning to Creolization: Cross-cultural Comparison of Germany and Japan Strategies from the Offshore Provider’s Perspective Björn Niehaves - University of Muenster, Kevin Ortbach - Pamela Abbott - Brunel University, Yingqin Zheng - De ERCIS Montfort University, Rong Du - Xidian University, Leslie Willcocks - London School of Economics and Political 459. Trading Trust for Discount: Does Frugality Moderate the Science Impact of Privacy and Security Concerns? Gaurav Bansal - University of Wisconsin - Green Bay, 176. WOM or eWOM or Something Else: How Does the Web Affect Mariam Zahedi - University of Wisconsin-Milwaukee Our Dependence on Shopping Information Sources? Makoto Nakayama - DePaul University, Yun Wan - University 501. Conflict, Conflict Management and Performance in Virtual of Houston, Victoria, Norma Sutcliffe - DePaul University Teams Julia Gallenkamp - LMU Munich, Audrey Korsgaard - 178. Personalized Knowledge Service Based on Smart Cell-Phone University of South Carolina, Arnold Picot - LMU Munich, Usage: A Conceptual Framework Isabell Welpe - Technische Universität Munich, Rolf Wigand Meira Levy, Peretz Shoval, Bracha Shapira - Ben-Gurion - University of Arkansas at Little Rock University of the Negev 524. The Organizational Culture’s Influence on Risks in IT Projects 341. Assessing IT-Supported Securities Trading: A Benchmarking - a Structuration Perspective Model and Empirical Analysis Michael Prifling - Frankfurt University Bartholomäus Ende - E-Finance Lab, Jan Muntermann - Goethe-University Frankfurt

343. Satisfaction with Social Networking Sites: Effect of Playfulness and Change in Use Gina Harden - University of North Texas

Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 30 518. Core Methodology(CARM)forSoftware Asset Repository 502. MMOGsasEmergingOpportunitiesforResearchon Virtual 470. Threat ofProfessionalObsolescenceandMobilityIntentions: 369. A Grounded Theory Approach toUnderstandingMu-Fi 327. Trying toOutrunaSpeedingEnvironment: Developing “High- 302. - PricingofContentServices An EmpiricalInvestigationof 255. Wisdom ofCrowdsinGovernment2.0: InformationParadigm 212. Identifying Areas forRiskSharinginITOutsourcing Best Practice PaperNominees Best PaperNominees University, Ben-GurionUniversityoftheNegev Yael Shemesh, EstherGlasser-Rafael, MeiraLevy-Haifa Reuse Munich, Rolf Wigand -Universityof Arkansas atLittleRock Picot -LMUMunich, Isabell Welpe - Technische Universität Technische UniversitätMünchen, JuliaGallenkamp, Arnold Jakob Assmann -LMUMunich, MarcusDrescher- Organizations and Teams University Damien Joseph, Soon Ang -Nanyang Technological The MediatingRoleofCopingStrategies Julio Ortiz-RutgersUniversity ontheDigitalDivide Interventions Suprateek Sarker-CBS Avimanyu Datta, DarinLadd- Washington StateUniversity, velocity” StrategicDSSEvaluationCriteria Hess -InstituteforInformationSystemsandNewMedia Jonathan Doerr, Alexander Benlian, Johannes Vetter, Thomas Music asaService Taewoo Nam-StateUniversityofNew York, Albany Evolution toward Wiki-Government Information SystemsLtd., Tom Philip-UniversityofZurich Schwabe -UniversityofZurich, - RajatBhattacharya ABB Kamalika Chakraborty-Infosys Technologies Ltd., Gerhard 1HZV IRUWKH$PHULFDVDQGWKHZRUOG :HE 'HYHORSLQJEXVLQHVVOHDGHUV %L]1HZV¿XHGX EXVLQHVV¿XHGX %XVLQHVV1HWZRUNV63*BULQGG ,%:RUOG'BULQGG 20 News: Web: F Miami, Florida33199-0001 11200 S.W. 8thStreet-CBC121 Florida InternationalUniversity College ofBusinessAdministration Business Networks O L ¿XE]OLQNHGLQ),8%XVLQHVV WZLWWHUFRP),8%XVLQHVV IDFHERRNFRP),8%XVLQHVV L Business NetworksSpring2010 fiu.bz/linkedinFIUBusiness twitter.com/FIUBusiness facebook.com/FIUBusiness BizNews.fiu.edu business.fiu.edu O W FIU

U INTERNATIONAL A publication ofthe COLLEGE OF BUSINESS ADMINISTRATION at Florida International University S : BUSINESS

th 16 Americas Conference on Information Systems • Lima, Peru WORLD Spring2010 NONPROFIT ORGANIZA U.S. POST PERMIT #375 SO FLAFL AGE P AID TION 30 $0 How Do I Find My Way Around?

AMCIS 2010 features meetings and sessions in three separate buildings: Swissôtel, Novotel and Club Empresarial. All are located in close proximity to one another. Please use the attached map to locate these three buildings. We have also highlighted other conference hotels where you might be staying so you can get around easily.

Below you will find a list of rooms and which building they are located in. Please refer to the map to get around.

When possible, we have tried to keep mini-tracks in the same room throughout the conference.

Swissôtel (1) Club Empresarial (2) Novotel (3) Swissôtel Tent (Outside) Empresarial 1, 2 and 3 Machu Picchu Paracas I and II Directorio 1, 2 and 3 Choquequirao Nazca I and II Convenciones II Sipan Inka I, II, III, IV and V Las Lanzas Chan Chan Foyer Caral Colca Pachacamac

1 2

Legend 1. Swissôtel Lima 2. Club Empresarial 3. Novotel Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th

16 Conference Venues 32 Area Map

Legend 4 1. Swissôtel Lima 2. Club Empresarial 3. Novotel

3 4. Los Tallanaes Hotel & Suites 5. Sonesta Hotel El Olivar Lima 6. Plaza del Bosque Apart Hotel 6 11 7 7. Suites del Bosque 1 2 5 8. Conquistadores Hotel & Suites 13 12 9. Foresta Hotel & Suites 10. Sofitel Royal Park Lima 11. Hotel Libertador Lima 12. Country Club Lima Hotel 13. Los Delfines Hotel 8

9 3

10 1 2

Conference Venues 33 16th Americas Conference on Information Systems • Lima, Peru How Do I Find My Way Around? / Area Map JOIN THE SAP UNIVERSITY ALLIANCES COMMUNITY One site for: contacts, collaboration, curriculum, careers... for professors, lecturers and students around the world.

www.uac.sap.com

We have a lot to celebrate in 2010!

Information systems at the Fox School of Business, Temple University is thriving and growing! 2010 marks our 10th anniversary and we are celebrating: Information Systems Enrollment growth in major and minor Programs Offered Faculty hiring B.S. in Information Systems Internationally recognized faculty research Post-Baccalaureate Certificate New required course for all business school students M.S. in Information Systems Recent top 10 ranking by e Chronicle of Higher Education M.S. in Computer and and TechRepublic Information Systems Security Sustained industry engagement Executive M.S. in Information Multidisciplinary research and joint programs Systems - IT Management Support for AIS student chapters and ICIS 2009 Dual Combined MBA/MS Ph.D. Learn more at our ground-breaking social media site http://community.mis.temple.edu For more information, visit our web site http://www.business.vcu.edu/infosys.html or contact the top 10 10 years Department of Information Systems 10 10 2010 [email protected] 10 The IBM Academic Initiative: building skills for a smarter planet

Something meaningful is happening….every human being, company, organization, city, nation, natural and man-made system is becoming interconnected, instrumented and intelligent. This is leading to new savings and efficiencies, but perhaps as important, new possibilities for progress. And the types of skilled individuals needed to make this happen is also changing.

IBM's Academic Initiative is an innovative, global program to collaborate with educators to better educate students for a smarter planet and a more competitive information technology workforce. This initiative offers a wide range of technology education benefits that can be scaled to meet the goals of most educational institutions, ranging from large universities to community colleges.

Through an on-line portal, we provide our members with no-charge access to a variety of resources for integration into college curricula to help teach students technology skills they will need to be and remain competitive. Examples of these resources include:

x Download access to a comprehensive library of leading-edge IBM software and tools x Education resources ranging from product tutorials and skill development courses to publications with detailed integration guidelines; advanced technology topics and training to complete courses-in-a-box, with instructor and student guides, hands-on lab exercises and exams x Remote access to certain IBM hardware systems x Other resources including discounts on IBM certification exams, e-mail-based technical support, newsletters, tutorials and articles, forums and much more

To learn more about the IBM Academic Initiative, visit: ibm.com/academicinitiative. Sign up today and take advantage of our no-charge benefits – it only takes a few minutes to join!

Together, we can help build a smarter planet. Oracle Academy

Opportunity “the ability to do something well” IT Skills

IT and Business Career The Oracle Academy is a cutting-edge Preparation program that provides global education Certiﬁ cation Resources institutions with industry-leading software, curriculum, support, and certiﬁ cation Faculty Professional Development resources that faculty can integrate into their classrooms. As a result, students gain Curriculum and Training hands-on experience with the latest Resources technologies and develop skills that help Database, Middleware, and them excel in the 21st century workplace. Enterprise Applications

Hosted Technology Over 850,000 students in 91 countries

Program and Technical Support Registration Swissôtel Foyer 7:30 AM-7:00 PM Martha Garcia-Murillo-SyracuseUniversity Workshop: Construction:Theory Finding Your Contribution Sipan -Novotel 8:30 AM-12:00 PM SIG IS-CORE Choquequirao -Novotel 8:00 AM-5:00 PM Conference Schedule Craig Piercy, MarkHuber-UniversityofGeorgia Curriculum (Wasp Interact)inIT/ISPrograms Workshop: UsingStandard-Based Web Technologies andOpen Sipan -Novotel 1:30 PM-5:00PM Placement Macchu Picchu -Novotel 1:00 PM-6:00PM AIS FutureConferenceChairsMeeting Inka V -Swissôtel 12:00 PM-1:30PM AMCIS ExecutiveCommitteeMeeting Inka V -Swissôtel 9:00 AM-12:00 PM Kasper - Virginia CommonwealthUniversity Saint Mary’s University, PaulLeidig-Grand Valley StateUniversity, George Richard Mathieu-JamesMadisonUniversity, CarolynJacobson-Mount Assessment: CompletingtheLoop Workshop: ISProgram Accreditation andImprovementthroughOutcomes Nazca I-Swissôtel 8:30 AM-12:00 PM Microsoft Corporation David Douglas, Timothy Cronan-Universityof Arkansas, BradleyJensen- Tyson Foods, and Wal Mart)toSupport Decision-making Large DataSetsfromReal-worldEnterpriseSystems(Sam’s Club, Dillard, Workshop: Using Tools fromSAP, IBM, MicrosoftandSASto Analyze Caral -Novotel 8:30 AM-12:00 PM Raul Trejo -Microsoft Microsoft Azure Workshop: CloudComputing: UbiquitousInformation Access with Chan -Novotel 8:30 AM-12:00 PM Thursday, August 12, 2010 from MusaJafar, ChristopherFurner- West Texas A&M University Brad Jensen, RandyGuthrie, Raul Trejo -Microsoft, andwithcollaboration Development Studio A Hands-on Approach Workshop: 2008BusinessIntelligence DataMiningwithSQLServer Nazca II-Swissôtel 1:30 PM-5:00PM Johan Baldeón-PontificiaUniversidadCatólicadelPerú Paul Kontogiorgis-IBM, Andrés Gilio-IBMSpanishSouth America, Technical Skillsto Thrive inaReal-time World Workshop: Using Videogames toDevelopBusinessStrategiesand Chan -Novotel 1:30 PM-5:00PM Li-Chiou Chen-PaceUniversity Modules Workshop: Secure Web Application Development: Hands-on Teaching Caral -Novotel 1:30 PM-5:00PM Welcome Reception Swissôtel Foyer 6:00 PM-9:00PM AIS NewMembersOrientation Nazca I-Swissôtel 5:00 PM-6:00PM Exhibits Paracas I-Swissôtel 4:00 PM-7:00 SIG GlobDev Inka II-Swissôtel 3:00 PM-5:00 San MartindePorres, Alberto Bullón-Universidad Tecnologica delPeru Universidad PeruanadeCiencias Aplicadas, RubenGarcía-Universidad Rodolfo Pilco-PontificiaUniversidadCatólicadelPerú, JavierLacherre- Spanish) Workshop: Oracle Technology intheClassroom: BestPractices(in Inka I-Swissôtel 1:30 PM-5:00PM F. Belanger- Virginia Tech Organizational, andMore) Taking Your ResearchtoMultipleLevelsof Analysis (Individual, Group, Workshop: ConductingMulti-LevelResearchinInformationSystems: Paracas II -Swissôtel 1:30 PM-5:00PM 37 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Thursday, August 12, 2010 Conference Schedule

Friday, August 13, 2010 Themes & Speakers Business Intelligence 7:30 AM-8:30 AM Irma Becerra-Fernandez Inka V - Swissôtel Florida International University, USA CAIS Editorial Board Meeting What’s New in Business Process Management Michael zur Muehlen 7:30 AM-9:00 AM Stevens Institute of Technology, USA Swissôtel and Novotel (*no coffee available at Club Empresarial*) Morning Coffee Web 2.0 for the CIO: Connecting with the Customer Rolf Wigand University of Arkansas, Little Rock, USA 7:30 AM-5:30 PM Swissôtel Foyer Panel Registration Víctor Canaval Information Systems Manager Refineria La Pampilla 8:00 AM-6:00 PM Fernando de los Ríos Macchu Picchu - Novotel Information Systems Manager Placement Cencosud Peru Oscar Valentín 8:30 AM-10:00 AM Information Systems Manager Swissôtel Tent Corporación José R. Lindley Keynote Address: Welcome to the Decade of Smart Bruno Di Leo, General Manager, IBM Growth Markets 10:30 AM-12:00 PM Choquequirao - Novotel 9:00 AM-4:00 PM Tutorial : Analyzing Longitudinal Data: A Latent Growth Modeling Approach Paracas I - Swissôtel Paul Pavlou - Temple University, Eric Zheng - University of Texas, Dallas, Exhibits Bin Gu - University of Texas, Austin

10:00 AM-10:30 AM 10:30 AM-12:00 PM Swissôtel and Novotel (*no coffee available at Club Empresarial*) Nazca I - Swissôtel Coffee Break Panel: Publishing IS Research In and About Latin America Robert Davison - City University of Hong Kong, Luiz Joia - FGV

10:30 AM-12:00 PM 10:30 AM-12:00 PM Paracas II - Swissôtel Nazca II - Swissôtel CIO Symposium, Session I: Emerging Technologies Panel: IT Services Management in the Curriculum: Challenges, Realizations, and Lessons Learned Andrew Urbaczewski - University of Michigan - Dearborn, Ramesh Venkataraman - Indiana University, Sue Conger - University of Dallas

10:30 AM-12:00 PM Empresarial 1 - Club Empresarial ACCOUNTING INFORMATION SYSTEMS (SIGASYS) Accounting Information Systems (I) Chairs: James L. Worrell, University of Alabama at Birmingham, Virginia F. Kleist, West Virginia University

1. The Consequences of Information Technology Control Weaknesses on Management Information Systems: The Case of Sarbanes- Oxley Internal Reports Chan Li - University of Pittsburgh, Gary Peters, Vern Richardson - University of Arkansas, Marcia Watson - Mississippi State University

2. Exploring Perception of IT Skills Among Australian Accountants: An Alignment Between Importance and Knowledge Pranish Rai, Savanid Vatanasakdakul, Chadi Aoun - Macquarie University

Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 3. A Method to Measure the Accounting Abnormal Returns of Large- 16 scale Information Technology Investments: The Case of Enterprise 38 Chair: Yannis Charalabidis, National Technical Universityof Athens Advances ineGovernmentInteroperability E-GOVERNMENT (SIGe-Gov) Empresarial 3-ClubEmpresarial 10:30 AM-12:00 PM Conference Schedule IS INEDUCATION (SIGED) Directorio 1-ClubEmpresarial 10:30 AM-12:00 PM Chair: SeanEom, SoutheastMissouriStateUniversity Disciplines Building RelationshipsbetweenInformationSystemsandOther Academic PHILOSOPHICAL PERSPECTIVESINIS Directorio 2-ClubEmpresarial 10:30 AM-12:00 PM 4. 7. 6. Towards InteroperableE-Government-IdentifyingandClassifying 5. CommonDataExchangeStandards: Determinantsfor Adoption atthe 9. 8. 11. 10.

of Texas atSan Antonio Carlos Dorantes- Tecnológico deMonterrey, JanClark-University Systems Erlangen -Nuremberg Johannes Panitz, Michael Amberg, Martin Wiener -Universityof Comprehensive Compliance-Reporting A BalancedScorecardforCompliance-Requirementsofa Sebastian Olbrich-UniversityDuisburg-Essen In G2B Services The EuropeanMetropolitan Area Rhine-Neckar Daniel Veit, Nils Parasie -UniversityofMannheim Municipal Level Stephan Kockelkoren- Thauris Remco Wijk -DelftUniversityof Technology, Welmoed Fokkema, Paradox ofLawmaking Analyzing LawmakingFromaBusinessProcesses View: The Jacqueline Harris- Appalachian StateUniversity University ofMaryland, RuiQuaresma -UniversityofÉvora, Albert Harris- Appalachian StateUniversity, Nathan Yates - United States, Spain, andPortugal Information SystemEthical Attitudes: A CulturalComparison ofthe Arturo Vega, MikeChiasson, DavidBrown-LancasterUniversity Practice A Systemic Approach toGuideInformationSystemsResearchand Critical Realism, MultidisciplinarityandMethodologicalPluralism: Alan Serrano, SergioDeCesare, RayPaul-BrunelUniversity Systems An OntologytoModeltheResearchProcessinInformation University ofSãoPaulo Ernani dosSantos-FederalUniversityofBahia, Nicolaureinhard- Barriers toGovernmentInteroperabilityFrameworks Adoption

Chair: Tina Jensen, CopenhagenBusinessSchool Information InfrastructuresinHealthCare IT INHEALTH CARE(SIGHEALTH) Las Lanzas-ClubEmpresarial 10:30 AM-12:00 PM Chair: RubenMendoza, St. Joseph’s University Individual CharacteristicsandtheDiffusionofInformation Technologies (I) ADOPTION &DIFFUSIONOFINFORMATION TECHNOLOGY (SIGADIT) Inka V -Swissôtel 10:30 AM-12:00 PM Chair: GeoffDick, UniversityofNewSouth Wales Curriculum/Experience 20. 19. 18. 17. 16. 15. 14. InternationalizingtheCurriculumandInstructor-Lessonsfrom 13. 12.

Saptarshi Purkayastha, Sundeep Sahay-UniversityofOslo, Experiences fromaPilotStudy Technology inStrengthening HealthInformationSystems: Exploring thePotentialandChallenges ofUsingMobile-Based University, LauraLin-KentStateUniversity -KentStateUniversity,Alan Brandyberry XiaolinLi- Towson in Individual Adoption ofSocialNetworkSites Determinants ofPerceivedUsefulnessandEaseUse Louisiana StateUniversity Andrew Schwarz, Jim Van Scotter, Ed Watson, ColleenSchwarz- Performance Exploring theRoleofIndividualDifferencesinIT-Enabled State UniversityofNew York at Albany Kuang-Yuan Huang, NamjooChoi, IndushobhaChengalur-Smith - Research ProposalinaHealthcareContext Cultural DimensionsasModeratorsoftheUTAUT Model: A Rubén Mendoza-SaintJoseph’s University Standards as Vulnerable asPhysicalProducts? Switching Costsand Abstract CompatibilityStandards: Are Vertical Agustin NationalUniversity WebBSIT, Elizabeth Vidal deGarcia, EvelingCastroGutierrez-San Booth-ClaytonStateUniversity,Larry Vickie Booth-Georgia States Going Global: A FacultyConnectionBetweenPeruandtheUnited Sidne Ward -UniversityofMissouriKansasCity Teaching theInformationSystemsCoreCourseinNepal State University University of Tampa, EnriqueZapatero, NuriaCuevas-Norfolk Alexei Matveev-NorfolkStateUniversity, Natasha Veltri - Illustration Curriculum Mapping: A ConceptualFrameworkandPractical Ravi Seethamraju- The UniversityofSydney Education Business ProcessManagement- A MissingLinkinBusiness

39 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Friday, August 13, 2010 Conference Schedule

Friday, August 13, 2010 (cont.)

Arunima Mukherjee - Society for Health Information Systems Technology Programme 31. Manufacturing Execution Systems and Business Intelligence for 21. Institutional Perspectives on Implementing Health Information Production Environments Systems in Developing Countries: The Case of Electronic Medical Margarete Koch, Henning Baars, Heiner Lasi, Hans-Georg Kemper Records (EMR) for Children’s Health in Vietnam - University of Stuttgart Thanh Nguyen - University of Oslo 10:30 AM-12:00 PM 22. Data Warehouse Approach to HMIS Integration Chan Chan - Novotel Chipo Kanjo, Edem Kossi, Jorn Braa, Christon Moyo - University of END-USER INFORMATION SYSTEMS & KNOWLEDGE MANAGEMENT Oslo KM in IS Development Chairs: Irit Hadar, University of Haifa. Meira Levy, University of Haifa 23. Power Tensions in Health Information System Integration in Developing Countries: The Need for Distributed Control 32. Knowledge Transfer in Distributed Software Support with a Edwin Nyella - University of Oslo, Mathew Mndeme - University of Traceability Framework Dar es Salaam Kannan Mohan - Baruch College, CUNY, Bala Ramesh - Georgia State University, Lan Cao - Old Dominion University 10:30 AM-12:00 PM Inka III - Swissôtel 33. Enhancing Software Architecture Review Process via Knowledge HCI STUDIES IN INFORMATION SYSTEMS (SIGHCI) Management Interface, Design, Evaluation, and Impact Sofia Sherman, Irit Hadar - University of Haifa, Meira Levy - Chair: Robin Poston, University of Memphis University of Haifa, Ben-Gurion University of the Negev

24. A Theory-Based Approach for a Modular System of Interactive 34. Critical Success and Failure Factors in a Charitable Organization’s Decision Aids Systems Development and Adoption Jella Pfeiffer - Johannes Gutenberg-Universitaet, Felix Vogel - Abdulrahman Mirza - King Saud University Karlsruher Institute of Technology, Sven Stumpf, Charlotte Kiltz - Johannes Gutenberg-Universitaet 10:30 AM-12:00 PM Empresarial 2 - Club Empresarial 25. Incorporating Temporal Structure Components into Electronic IS IN OUTSOURCING Temporal Coordination Systems Knowledge & Service Management in Outsourcing Dezhi Wu - Southern Utah University, Benjamin Ngugi - Suffolk Chair: Axel Kieninger, Karlsruhe Service Research Institute (KSRI) University 35. Framework to Address Organizational Gaps and Build Knowledge 26. Risky Behavior in Online Social Media: Protection Motivation and Management Capabilities in Offshore KPO Social Influence Biswadip Ghosh - Metropolitan State College of Denver Michael Banks, Thomas Meservy, Colin Onita - University of Memphis 36. Who is Doing What: The Impact of Task and Role Documentation on Outsourcing Service Quality 27. Effects of Aesthetics and Playfulness on Web Usability - An Frank Schlosser, Daniel Beimborn - University of Bamberg, Heinz- Empirical Investigation Theo Wagner - German Graduate School of Management & Law Constantinos Coursaris, Sarah Swierenga, Graham Pierce - (GGS) Michigan State University 37. A Theoretical Approach to Netsourcing Research 10:30 AM-12:00 PM Sofiane Tebboune - Manchester Metropolitan University Business Inka I - Swissôtel School DECISION SUPPORT, KNOWLEDGE AND DATA MANAGEMENT SYSTEMS (SIGDSS) 38. Service Level Management - Challenges and their Relevance from Issues in Business Intelligence the Customers’ Point of View Chair: Ben Shao, Arizona State University Philipp Unterharnscheidt, Axel Kieninger - Karlsruhe Institute of Technology (KIT) 28. Influence of Brokering in Data Warehouse Projects Helena Vranesic - Goethe-University Frankfurt 10:30 AM-12:00 PM Inka IV - Swissôtel 29. A Business Intelligence Perspective on the Future Internet ORGANIZATIONAL ISSUES IN IS Martin Böhringer, Peter Gluchowski, Christian Kurze, Christian Organizations, Information Systems, and Competitiveness (I) Schieder - Chemnitz University of Technology Chair: Pratyush Bharati, University of Massachusetts, Boston

30. Computer-Aided Warehouse Engineering (CAWE): Leveraging MDA 39. Information Systems Maintenance: A Key Driver of Business and ADM for the Development of Data Warehouses Process Innovation Christian Kurze, Peter Gluchowski - Chemnitz University of

Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, Ammar Rashid, William Wang, Felix Tan - Auckland University of th

16 Technology 40 Chair: PninaShachaf, IndianaUniversity Social inInformationSystemsResearchI Theory SOCIAL ISSUESINIS Sipan -Novotel 10:30 AM-12:00 PM do Sul Chair: Marie A. Macadar, PontifíciaUniversidadeCatólicadoRioGrande Portuguese Mini Track (I) IT FORLATIN AMERICA (INSPANISH, PORTUGUESE, ORENGLISH) Inka II-Swissôtel 10:30 AM-12:00 PM Conference Schedule Socio-Political IssuesofUsingICTin Emerging andDeveloping ICTS INGLOBALDEVELOPMENT(SIGGlobDev) Convenciones II-ClubEmpresarial 10:30 AM-12:00 PM 41. 40. 48. 47. 46. 45. 44. 43. 42.

- UniversidaddeChile D. Seo-UniversityofGroningen, JaimeMiranda, Ariel LaPazLillo Eclasskeduler At UniversidadDeChile Role ofInformationSystemsinOrganizational Agility: The Caseof Technology(KAIST), Young ChanChoe-SeoulNationalUniversity Junghoon Moon-Korea Advanced InstituteofScienceand Yun Jae Woong -SeoulNationalUniversity, Md. DulalHossain, Information Systems: ContextofCallCenterISManagement Assessing theOperator’s PerformanceinOrganizational Carl Lawrence, FernandoBaltran-Universityof Auckland Innovation “Caveat Emptor”: Cultural Assumptions inInformation Technology Brunel University David Wainwright -NorthumbriaUniversity, LaurenceBrooks- Technological FramesPerspective Making SenseofIT Vendor andClientRelationships: A Gibran RiveraGonzalez, Andrew Cox-UniversityOfSheffield Actor Network-Perspective Implementing aHumanResourcesCompetency-BasedModel: An Stefan Schellhammer-UniversityofMünster Organizational IdentityasPerspective-InvestigatingtheIT-artifact Patrícia Cotti-UniversidadedeSãoPaulo Sidney Chaves, Henrique Veríssimo, JulianaSouza, Alcione Silva, Adoção daInternetMóvelparaUsoPessoal Brasília Fernando Barbalho, LuisGuilhermeOliveira-Universidadede Brasileiro: umEstudodeCaso Interoperabilidade eInovaçãoemRedenoGovernoEletrônico Universidade Metodista Edmir Prado-UniversityofSãoPaulo, FulvioCristofoli- Adoção deSoftwareLivreemUniversidadesBrasileiras

Chair: Steven Alter, UniversityofSan Francisco The BoundariesofDesignScience DESIGN THEORY AND RESEARCH Caral -Novotel 10:30 AM-12:00 PM Chair: Akhilesh Bajaj, Universityof Tulsa Systems Analysis andDesign: Methodologies&Processes SYSTEMS ANALYSIS AND DESIGN(SIGSAND) Directorio 3-ClubEmpresarial 10:30 AM-12:00 PM University of Texas, Pan-America Chairs: K. N. Kunene, UniversityofLouisville, FrancisK. Ando-Baidoo, Economies 58. 57. 56. 55. 54. 53. 52. 51. 50. 49.

Survey andProblemStatement Survey Taxonomy DevelopmentinInformation Systems: A Literature - DresdenUniversityof Technology André Gräning, Roy Wendler, Christian Leyh, SusanneStrahringer TAVIAS Rigorous SelectionofInput Artifacts inDesignScienceResearch- Geneva Jolita Ralyte, Nicolas Arni-Block, MichelLeonard- Universityof New Services Information SystemsEvolution: A ProcessModelforIntegrating Informatik Thomas Schuster, Andreas Oberweis-FZI Forschungszentrum and Skills A Meta-ModelBased Approach totheDescriptionofResources Steven Alter -UniversityofSanFrancisco Coordination inSystems Analysis andDesign The NeedtoInclude Work SystemCo-Existence, Alignment, and Sridhar Nerur-Universityof Texas - Arlington Hardin-Baylor,Nancy Bonner-UniversityofMary James Teng, Software Professionals: Testing anInnovation-TheoreticModel The Perceived Advantage of Agile DevelopmentMethodologiesBy at Birmingham - KennesawStateUniversity, PhilipMusa-Universityof Alabama Getachew Hailemariam- Addis Ababa University, SolomonNegash Telemedicine inLowIncomeCountries: The CaseofEthiopia In SearchofInsightsfromCommunityPracticeandUse Stan Karanasios- AIMTech ResearchGroup, LeedsUniversity Users atthe ‘Bottom Of The Pyramid’ Applying theSocialConstructionof Technology PerspectivetoICT Urquhart -ManchesterMetropolitanUniversity Antonio Díaz Andrade - Auckland Universityof Technology, Cathy Political Liberty? Unpacking thePoliticsofICT4D: ModernityattheExpenseOf Natalia Aguilar Delgado, MarleiPozzebon-HECMontreal Structurationist Analysis ofSierraNevadaProject Social UseandConsequencesofPGISInLocalCommunities: A

41 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Friday, August 13, 2010 Conference Schedule

Friday, August 13, 2010 (cont.)

Robert Nickerson - San Francisco State University, Jan 69. Knowledge Management Task Complexity In Emergency Muntermann - J.W.Goethe-University Frankfurt, Upkar Varshney - Management: An Instrument Development Georgia State University Weidong Xia, Irma Becerra-Fernandez, Jose Rocha - Florida International University, Arvind Gudi - Drexel University 59. Design Science Research: Paradigm or Approach? Sven Weber - Goethe University Frankfurt 70. A Process-Oriented Tool Development in the Open Innovation Paradigm Gergana Vladova, Elisabeth Mueller - University of Potsdam 60. *Best Paper Nominee* A Typology of Design Knowledge: A Theoretical Framework 71. Applying Design Science to IT Management: The IT-Capability Roland Müller - University of Twente, Katja Thoring - Anhalt Maturity Framework University of Applied Sciences Brian Donnellan - National University of Ireland, Maynooth

72. Management of Service Innovation Projects: A Case Study from a German Financial Services Provider Bernhard Schindlholzer, Falk Uebernickel, Falk Uebernickel, Walter 12:00 PM-12:30 PM Brenner - University of St. Gallen Paracas II - Swissôtel CIO Symposium: HP Presentation Cloud Computing 73. Ubiquitous, Mobile, Pervasive and Wireless Information Systems: Lee Kedrie - Chief Technologist for HP Services Solutions Expertise Current Research and Future Directions Center Upkar Varshney, Hyung Lee - Georgia State University, Punit Ahluwalia - The University of Texas- Pan American

12:00 PM-1:30 PM 74. A Linguistic Fuzzy Model for e-Risk Assessment Swissôtel Tent Arunabha Mukhopadhyay, Bhaba Mohanty - Indian Institute of Poster Session and Boxed Lunch Management Lucknow

61. Process Complexity impact on IS Audit Service Quality: An 75. OpenID as an Approach for User-centric Identity Management Enterprise System Perspective. Stefan Bitzer, Marco Klein, Matthias Schumann - Institute of Joseph Nwankpa - Kent State University Information Systems

62. The Moderating Effect of IT Auditing in Utilizing ICT for Economic 76. The Quality Measurement of Semantic Standards; the case of the Development of Low Income Economies: The Case of Ethiopia SETU standard for the Dutch eGovernment. Mengistu Bogale - Addis Ababa University, Donald Amoroso, Erwin Folmer - TNO Information and Communication Technology, Solomon Negash - Kennesaw State University University of Twente, Michael van Bekkum - TNO Information and Communication Technology, Paul Oude Luttighuis - Novay, Jos van 63. Harnessing the Link between ICT Domestication and Behaviour Hillegersberg - University of Twente Change for Carbon Footprint Reduction in the Home David Kreps, Vasughi Sundramoorthy, Grahame Cooper, Haifa 77. Government Information Technology and Border Security: Takruri-Rizk, Nigel Linge - University of Salford Comparative Perspectives Rey Koslowski - University at Albany (SUNY) 64. The Internet as Additional Secondary Source - First empirical Results for Differentiating the Impact of Secondary Sources on the 78. What are the Business Benefits of Enterprise Mashups? Intention to Use IT Volker Hoyer - SAP Research CEC St. Gallen, Simone Kramer - HR Sven Laumer - Otto-Friedrich University Bamberg, Andreas Campus AG, Andrea Fuchsloch - SAP Research CEC St. Gallen, Eckhardt - Goethe University of Frankfurt Katarina Stanoevska-Slabeva - University of St. Gallen

65. General Knowledge Supported News Analysis for Portfolio Risk 79. A Specification and a Prototype for Integrating Time Management Prediction Workflow into Database Flow Kun Chen - City University of Hong Kong Ghazi Alkhatib - Princess Sumaya University for Technology

66. Semantic Modeling Usuing Theta-Roles: A Natural Language 80. A Theoretical Model of the Enterprise System Agility Life-Cycle Processing-Based Approach to Conceptual Representation Chris Maurer, Dale Goodhue - University of Georgia Judith Carlisle - University Of Michigan-Flint 81. ‘Checking-In’ - Exploring the Usage of Location-Based Social 67. Leveraging Unstructured Data to Facilitate Investigative Searches Networks Christine Le, Eric Nelson - Acxiom CorporationEric Nelson - Valentin Schöndienst, Linh Dang-Xuan, Oliver Guenther - University of Arkansas at Little Rock Humboldt-Universitaet zu Berlin

68. Information Quality: Impact on Organizational Decision Making 82. Modeling Utilitarian Consumption Behaviors in Online Shopping: Process An Expectation Disconfirmation Perspective Eduardo Gauna - ARGIQ Eric Lim, Dianne Cyr - Simon Fraser University, Chee-Wee Tan - Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th University of British Columbia 16 42 Conference Schedule 91. 90. 89. 88. 87. 86. 85. 84. 83. 95. 94. 93. 92.

empresas deservicio. Efecto mediadordelainnovaciónentreentornoydesempeño, en Chicago Melike Findikoglu, Mauricio Vasquez -UniversityofIllinoisat ICTs andEducationinDevelopingCountries: DoPoliciesMatter? Saima Khan-Universityof Amsterdam Arrangements Knowledge SharinginGloballyDistributedITOutsourcing (KIT) Gerhard Satzger, Axel Kieninger-KarlsruheInstituteof Technology View Contracts- Risk-Reward SharinginITService System A Service Hardman -ManchesterMetropolitanUniversity Rex Wang -LongtopGroup, CathyUrquhart, PhilipScown, Julie Capital andKnowledge Tapping theEducationalPotentialofFacebook: LeveragingSocial University University ofDelaware, BrianJones- Tennessee Technological Scott McCoy-Collegeof William andMary, Andrea Everard- and Students Value theSameContent? Investigating theIntroductiontoISCourse: DoFaculty, Recruiters, Hamburg Martina Reichel, NadineBlinn, MarkusNuettgens-Universität Prototypical ImplementationandEvaluation Teaching EnterpriseResourcePlanningSystems-Framework, Lecture RecordinginaBlendedLearning Arrangement for Elizabeth Gomez-NewJerseyInstituteof Technology Organizational andMultinational Teams in Times ofCrisis Addressing InformationSharingChallengesofCross- Qureshi, NancyJimenez-UniversityofNebraskaatOmaha - The College At Brockport: StateUniversityofNew York, Sajda Travis Good-UniversityofNebraskaatOmaha, MehruzKamal Microenterprises Information Technology Adoption inLatin American Gallen Henrik Brocke, FalkUebernickel, Walter Brenner-Universityof St. Requirements InOngoing Service-Systems Aligning IT-Service Propositions toChangingBusiness University ofLeipzig Christoph Augenstein, DoreenMammitzsch, BogdanFranczyk- Innovators Customers asService Within BusinessNetworks Antonio Priya Padmanabhan, V. Rao- The Universityof Texas atSan Success: A ProposedStudy Understanding theRelationshipbetweenProjectSuccess, System Management Calcutta Rahul Thakurta, RahulRoy, -IndianInstituteOf SubirBhattacharya A Systems View ofSoftwareRequirement Volatility Jhony Ostos, Martin Santana, Peter Yamakawa - Universidad ESAN

CIO Symposium: SessionII, EmpoweringIT Paracas II-Swissôtel 2:00 PM-3:30PM 107. 106. 105. 104. 103. 102. 101. 100. 99. 98. 97. 96.

Chengchi University Shari Shang, Ya-Ling Wu, OliverHou, Chun-ChengLin -National The Managementof Web DevelopmentLifeCycle 2.0Services Minna Silvennoinen-UniversityofJyväskylä Simulator Training forEnhancingSurgicalSkillsLearning - IDSScheer AG Martin Juhrisch- Technische UniversitätDresden, KatrinaLeyking Gunnar Dietz-DongbeiUniversityofFinanceandEconomics, Convolution ofComplexProcessModelsandRatios Newfoundland Saquib Anwar, JeffreyParsons-MemorialUniversityof An OntologicalFoundationfor Agile ModelingwithUML Goettingen Matthias Kiessling, Steffen Wenzel, LutzKolbe-Universityof IT InnovationBudgetsin Turbulent Times Jeonbook DevelopmentInstitute Young ChanChoe-SeoulNationalUniversity, MinSooLee- Farm inKorea Information Technology Payoff: A PanelData Application toSwine Steinmetz - TU Darmstadt - TU Darmstadt, PaulMueller-UniversityofKaiserslautern, Ralf Aneta Kabzeva-UniversityofKaiserslautern, MichaelNiemann Architecture inaLarge-scaleResearchProject Applying TOGAF toDefineandGovernaService-oriented Arizona Jeffrey Jenkins, Alexandra Durcikova, GrayRoss-Universityof Managerial, andEducationalControlsonUsers’SecureBehavior How Secureis Your System?ExaminingtheInfluenceof Technical, University ofOsnabrück Schlicker -InteractiveSoftwareSolutionsGmbH, Oliver Thomas - Dollmann -InstituteforInformationSystems(IWi)atDFKI, Michael Nadine Blinn, NickGehrke-UniversityHamburg, Thorsten System - ExperimentalDesignandUseCase Within aProduct-Service- ExperimentsasEvaluatingMethodforIT Laboratory Artifacts Tania Christopoulos-USP Of BancoPalmas Banking CorrespondentsasSocialInnovationNetwork- The Case Klara Nelson, Natasha Veltri - The Universityof Tampa The Dynamicsof Women inIT: A UnifyingFramework Vanessa Cooper, Alemayehu Molla-RMITUniversity Conceptualizing GreenITOrganizationalLearning(GITOL)

43 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Friday, August 13, 2010 Conference Schedule

Friday, August 13, 2010 (cont.)

Robyn Raschke - University of Nevada Las Vegas, Laura Ingraham Themes & Speakers - San Jose State University Empowering Business Professionals through a Systems Analysis Method that fits their Needs 111. A Bibliometric Comparision of the Usage of Two Theories of IS/IT Steven Alter Acceptance (TAM and UTAUT) University of San Francisco, USA Yogesh Dwivedi, Navonil Mustafee - Swansea University, Lemuria Carter - A & T State University, Michael Williams - Swansea Empowering IT & Business Professionals Guillermo Rodríguez-Abitia University Universidad Nacional Autónoma, Mexico 2:00 PM-3:30 PM Do Enterprise Systems Empower Your Firm To Be More Agile? Directorio 3 - Club Empresarial Dale Goodhue SYSTEMS ANALYSIS AND DESIGN (SIGSAND) University of Georgia, USA Business Process Management & Innovation Chair: Michael zur Muehlen, Stevens Institute of Technology Panel Eduardo Ibarra 112. Service Identification through Value Chain Analysis and IS National Intendant Prioritization SUNAT Glenn Stewart - QUT Ricardo Temoche IT Director 113. An Integrative Framework of the Factors Affecting Process Model Romero Group Understanding: A Learning Perspective Hajo Reijers - Eindhoven University of Technology, Jan Recker Martín Ugarteche - Queensland University of Technology, Sander van de Wouw - IT Manager Southern Copper Corporation Eindhoven University of Technology

114. Does Your Business Process Management (Still) Fit the Market? - 2:00 PM-3:30 PM A Dynamic Capability Perspective on BPM Strategy Development Choquequirao - Novotel Björn Niehaves, Ralf Plattfaut, Jörg Becker - University of Münster Tutorial: IT Service Management Integration in Interdisciplinary CIS, MIS, CS and Management Curricula 115. The Emergence of a Multi-Organizational View on Business Paul Kontogiorgis, David Graves - IBM Processes - Experiences from a Double-loop Action Research Approach 2:00 PM-3:30 PM Sandra Haraldson - University of Borås, Mikael Lind - University of Nazca I - Swissôtel Borås, Viktoria Institute Panel: Public Access Computing for Development: A Comparative Perspective of Telecentres, Libraries and Cybercafes in Latin America and 2:00 PM-3:30 PM the World Caral - Novotel Ricardo Gomez - University of Washington, Kemly Camacho - Cooperative DESIGN THEORY AND RESEARCH Sulá Batsú, Juan Bossio - CEPES, Adrian Rozengardt - Links Designing with Organizational and Global Perspectives Chair: Robert Nickerson, San Francisco State University 2:00 PM-3:30 PM Nazca II - Swissôtel 116. IT Support for Intra-Organizational Innovation Networks - An Panel: Study Abroad as an Education Experience: Challenges, Exploratory Study Realizations, and Lessons Learned Michael Reinhardt, Martin Wiener, Michael Amberg - University of Albert Harris - Appalachian State University, F Belanger - Virginia Tech, Erlangen-Nuremberg Andrew Urbaczewski - University of Michigan-Dearborn, Karen Loch - Georgia State University, Meg Murray - Kennesaw State University 117. A Design Proposition for the Information Infrastructure of International Trade Stefan Henningsson, Uri Gal, Niels Björn-Andersen - Copenhagen 2:00 PM-3:30 PM Business School, Yao-Hua Tan - Vrije University of Amsterdam and Empresarial 1 - Club Empresarial Technical University Delft ACCOUNTING INFORMATION SYSTEMS (SIGASYS) Accounting Information Systems (II) 118. Crowdsourcing with Semantic Differentials: a Game to Investigate Chair: Carsten Felden, TU Bergakademie Freiberg the Meaning of Form Roland Müller - University of Twente, Katja Thoring - Anhalt 108. Effects of Semantic Quality in Business Process Modeling University of Applied Sciences, Ruben Oostinga - Univerisity of Johannes Buder, Carsten Felden - Technical University Freiberg Twente

109. Basic Principles of Financial Process Mining 119. Selecting Interorganizational Standards - A Management Nick Gehrke, Niels Mueller-Wickop - University Hamburg

Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, 110. Business Process Maturity’s Effect on Performance th 16 44 Chair: Nilmini Wickramasinghe, RMITUniversity E-health andQuality IT INHEALTH CARE(SIGHEALTH) Las Lanzas-ClubEmpresarial 2:00 PM-3:30PM Conference Schedule Chair: Yujong Hwang, DePaulUniversity Individual CharacteristicsandtheDiffusion ofInformation Technologies (II) ADOPTION &DIFFUSIONOFINFORMATION TECHNOLOGY (SIGADIT) Inka V -Swissôtel 2:00 PM-3:30PM K. N. Kunene, UniversityofLouisville Chairs: FrancisK. Ando-Baidoo, Universityof Texas, Pan-America, ICT inEmergingandDevelopingEconomies: OrganizationalIssues ICTS INGLOBALDEVELOPMENT(SIGGlobDev) Convenciones II-ClubEmpresarial 2:00 PM-3:30PM 120. 121. 122. 123. 127. 126. CustomerSatisfactionwithCellPhoneBankinginSouth Africa 125. CoordinationintheRuralProcurementSupplyChainatBase of 124. OutsourcingContactCentrestoaDevelopingCountry: A SWOT

Center forInformationSystems(ERCIS) Jörg Becker, MartinMatzner, Matthias Voigt -EuropeanResearch Cybernetics Perspective Elias Wordofa, Tibebe Tesema - Addis Ababa University Students AIDS RelatedHealthInformation Among Addis Ababa University Internet-Based Technologies asSourceofSexualandHIV/ Theresa Edgington-BaylorUniversity forInfluenza Surveillance Investigating CoordinationIndicatorsinEpidemiological Eddie Cheng- The UniversityofHongKong - HongKongRedCrossBlood Transfusion Service, Chi Wai Chan, Michael Chau- The UniversityofHongKong, Cheuk-KwongLee Center Analysis Data Analysis forHealthcare: A CaseStudyinBloodDonation University, KudzaiKashora-UniversityofCape Town Irwin Brown-UniversityofCape Town, Paul Licker-Oakland University ofMichigan Vijay Dakshinamoorthy-McGillUniversity, MichaelGordon- the Pyramid: An Examination of Mechanisms, Structures and Costs Saba Derakhshani, MikeHart-UniversityofCape Town Analysis A&M Hackbarth-NorthernKentuckyUniversity,Gary MikePate- Texas Health-care: EnteringtheGreenEnergyDebate - California State University Montery Bay - CaliforniaStateUniversityMontery Subhasish Dasgupta-George Washington University, BabitaGupta Country: An EmpiricalStudy Organizational Cultureand Technology UseinaDeveloping

Chair: DursunDelen, OklahomaStateUniversity Issues inDataMining (SIGDSS) DECISION SUPPORT, KNOWLEDGE AND DATA MANAGEMENTSYSTEMS Inka I-Swissôtel 2:00 PM-3:30PM Chair: RomanBrandtweiner, Vienna UniversityofEconomicsandBusiness Social Inequality Information SystemsandSociety: Digitaldivide, eSkills, andIT-induced SOCIAL ISSUESINIS Sipan -Novotel 2:00 PM-3:30PM 2:00 PM-3:30 PM 136. Text ClassificationwithImperfectHierarchical StructureKnowledge 135. Toward OptimalChurnManagement: A PartialLeastSquare(PLS) 134. 133. 132. 131. 130. 129. 128. 137.

Penn StateUniversity, Beaver Thomas Ngo-Ye -Universityof Wisconsin-Milwaukee, Abhijit Dutt- Hyunbo Cho-POSTECH Yong SeogKim-UtahStateUniversity, HyeseonLee, Yeonhee Lee, Model University Rayman Meservy, JamesHansen, -Brigham PaulLowry Young Data Forensic DataMining: FindingIntrusionPatternsinEvidentiary Björn Niehaves, RalfPlattfaut-UniversityofMünster Technology Acceptance The Age-Divide inPrivateInternetUsage: A QuantitativeStudyof University of Texas atElPaso Belal Abdelfattah, KallolBagchi, GodwinUdo, PeeterKirs- Nation Individual-Level Analysis Understanding theInternetDigitalDivide: Multi- An Exploratory Paul Clay- Washington StateUniversity Kevin Craig, Stefan Tams, Jason Thatcher -ClemsonUniversity, the Post-AdoptionContext: An EmpiricalExamination Integrating Trust intechnologyandComputerSelf-Efficacywithin Picot -LMUMunich Johann Kranz-UniversityofMunich, JuliaGallenkamp, Arnold Residential Consumers Exploring theRoleofControl-SmartMeter Acceptance of Seyed Eshagh Ashraf Vaghefi, LietteLapointe-McGillUniversity The ProcessofHabitFormationinISPost-adoption University Yujong Hwang-DePaulUniversityYujong Hwang-KyungHee Influence onE-CommerceSystems Adoption An EmpiricalInvestigationofNormative, Affective, andGender of Technology Tomasz Kajdanowicz, PrzemyslawKazienko- Wroclaw University Prediction *Best PaperNominee*AMethodforBusinessSequentialData

45 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Friday, August 13, 2010 Conference Schedule

Friday, August 13, 2010 (cont.) Inka IV - Swissôtel ORGANIZATIONAL ISSUES IN IS 148. *Best Paper Nominee* The Perceptions of IS Researchers Organizations, Information Systems, and Competitiveness (II) about Brazilian Scientific Journals, Academic Reviewing and Chair: Thomas Herz, University of St. Gallen Ethical Issues Concerning Publication Alexandre Graeml, Fabio Vizeu - Universidade Positivo, Marie 138. Antecedents of Sustainable Management Support for IT-Related Anne Macadar - Pontifícia Universidade Católica do Rio Grande Initiatives do Sul Acklesh Prasad - The University of the South Pacific, Jon Heales, Peter Green - University of Queensland 2:00 PM-3:30 PM 139. Organizational Use of Web 2.0 Technologies: An Australian Empresarial 2 - Club Empresarial Perspective IS IN OUTSOURCING Mohini Singh, Claire Davison, Nilmini Wickramasinghe - RMIT Relationship Management in IT Outsourcing University Chair: Maliha Haddad, Georgia Washington University

140. IT-Enabled Business Process Reengineering of New Product 149. Outsourcing and Communications, the Role of Stakeholder Development: A Capabilities Perspective Analysis - A Case Study in Practice Balaji Sankaranarayanan - Bentley University, C. Ranganathan - Hilary Berger, Clare Lewis - University of Wales Institute, Cardiff University of Illinois at Chicago

141. Overcoming Challenges for Managing IT Innovations in Non-IT 150. Structuring the Structure in Outsourcing Research - A Social Companies Network Perspective on Outsourcing Relationship Management Matthias Kiessling, Hannes Wilke, Lutz Kolbe - University of Anna Schroiff, Daniel Beimborn, Tim Weitzel - University of Goettingen Bamberg 2:00 PM-3:30 PM Inka III - Swissôtel 151. *Best Paper Nominee* From Boundary Spanning to HCI STUDIES IN INFORMATION SYSTEMS (SIGHCI) Creolization: Cross-cultural Strategies from the Offshore Personalization Technologies and Trust Provider’s Perspective Chair: Sherrie Komiak, Memorial University of Newfoundland Pamela Abbott - Brunel University, Yingqin Zheng - De Montfort University, Rong Du - Xidian University, Leslie Willcocks - London 142. A Behavioral Perspective on Transmuting Successive Multi-session School of Economics and Political Science Web Searches Shin-jeng Lin - Le Moyne College 152. Deriving a Research Agenda for the Management of Multisourcing 143. A Comparative Analysis of Persona Clustering Methods Relationships Based on a Literature Review Jon Brickey, Steven Walczak - University of Colorado, Denver, Thomas Herz, Florian Hamel, Falk Uebernickel, Walter Brenner - Anthony Burgess - The U.S. Army Center for the Advancement of University of St.Gallen Leader Development and Organizational Learning (CALDOL) 2:00 PM-3:30 PM 144. The Effects of Perceived Information Quality and Perceived System Empresarial 3 - Club Empresarial Quality on Trust and Adoption of Online Reputation Systems E-GOVERNMENT (SIGe-Gov) Sherrie Komiak, Irfan Ilyas - Memorial University of Newfoundland Shared Services in Public-Sector Chair: Frank Ulbrich, Stockholm School of Economics 145. An Integrated Model of Individual Web Security Behavior Li-Chiou Chen - Pace University, Gaurav Bansal - University of 153. The Formation of Shared Services Partnerships in Local Wisconsin - Green Bay Government to Manage Resource Dependencies Mark Borman - The University of Sydney 2:00 PM-3:30 PM Inka II - Swissôtel 154. Generic Management Challenges of Adopting IT-Shared Services IT FOR LATIN AMERICA (IN SPANISH, PORTUGUESE, OR ENGLISH) Frank Ulbrich - Stockholm School of Economics, Frank Ulbrich - Portuguese Mini Track (II) Carleton University, Veit Schulz, Walter Brenner - University of St. Chair: Valter Moreno, Jr., IBMEC Gallen

146. Atendimento das Necessidades do Setor da Produção pelo ERP 155. Control in E-Government Projects: An Exploratory Study André de Oliveira, Marco Antonio da Silveira - Universidade Orla McHugh, Kieran Conboy, Murray Scott - - NUI Galway Municipal de São Caetano do Sul

147. Comportamento mimético no abandono de sistemas ERP: o caso de uma organização brasileira Andre Santos - UNIVALI, UFRGS, Antonio Carlos Maçada- UFRGS Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 46 Laurence Brooks, BrunelUniversity Chairs: ElisabethDonat, UniversityofInnsbruck, Social Philosophy, Ethics, andInformation Technology PHILOSOPHICAL PERSPECTIVESINIS Directorio 2-ClubEmpresarial 2:00 PM-3:30PM Conference Schedule Chair: RobertBrookshire, UniversityofSouthCarolina The EvolvingEnd-UserEnvironment END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Chan -Novotel 2:00 PM-3:30PM Chair: Granger, Mary George Washington University Student/Assessment IS INEDUCATION (SIGED) Directorio 1-ClubEmpresarial 2:00 PM-3:30PM 156. 157. 163. 158. 159. 160. 161. 162. Developingan Assessment ProcessforaMasterof Information

State University, F. Belanger- Virginia Tech Annette Mills-UniversityofCanterbury, LemuriaCarter- A & T Conceptualizing PublicService Value inE-governmentServices Ulrike Hugl-UniversityofInnsbruck Concepts And Aspects OfPrivacyManagement Approaching The Value OfPrivacy: ReviewOf Theoretical Privacy Information SeekinginOrganizations: of A ComparativeSurvey Greensboro Richard Schilhavy, RuthKing-UniversityofNorthCarolinaat Ethical DecisionMaking, Attitudes and Action Who SaysProfessionals Are Ethical? A Cross-sectional Analysis of - BrunelUniversity, Michael Williams -SwanseaUniversity Navonil Mustafee, Yogesh Dwivedi-SwanseaUniversity, DavidBell A MethodologyforProfilingLiteratureUsingCo-citation Analysis John Benamati-MiamiUniversity Perceptions oftheField Across Time andGender Perceptions ofMIS: ExploringtheSuccessofEffortstoChange An InstrumenttoMeasureStudent Attitudes Toward and Wright StateUniversity Barbara Denison-RajSoinCollegeofBusiness, Arijit Sengupta - Systems Program Miami University Paul Anderson, JohnBenamati, JeffreyMerhout, T.M. Rajkumar- Assessments inInformationSystemsPrograms? Are StudentSelf-Assessmentsa Valid ProxyforDirect Coffee Break Swissôtel andNovotel (*nocoffeeavailableatClubEmpresarial*) 3:30 PM-4:00 University of Western Ontario Radhika Santhanam-UniveristyofKentucky, Deborah Compeau- The Challenges, Tools andResearchDirections Panel: Information Technology Training foraGlobalized Workforce - Nazca I-Swissôtel 4:00 PM-5:30PM University ofNewSouth Wales University, Granger-George Mary Washington Unviersity, GeoffDick- Albert Harris- Appalachian StateUniversity, JoeyGeorge-FloridaState Curriculum Panel: FacultyExchangesasa Way toIncreaseGlobalizationintheIS Nazca II-Swissôtel 4:00 PM-5:30PM Telefónica delPerú IS CorporateDirector Marco Vidal San FernandoS.A. IT Manager José Fernández Georgia StateUniversity, USA Ephraim McLean The ChangingRoleoftheCIO Bentley University, USA Lynne Markus IT Governance CIO Symposium: SessionIII, ITGovernance Paracas II -Swissôtel 4:00 PM-5:30PM 166. 165. 164.

University of Alabama atBirmingham Allen Johnston, Barbara Wech, EricJack, MicahBeavers- toExplainInformationSecurityPolicyCompliance Theory Attitudes Reigning intheRemoteEmployee: Applying SocialLearning - Henri Korvela Åbo Akademi End-User Developers Tick? Looking Beyondthe Veil - What MakestheMicroOrganization of Singapore Zhi Wei Ho, KlarissaChang, Atreyi Kankanhalli-NationalUniversity Sharing: A StudyofFit The ImpactofIndividualCentralityandHelpingonKnowledge Dick Stenmark-GothenburgUniversity Intranet Usage Themes &Speakers Panel 47 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Friday, August 13, 2010 Conference Schedule

Friday, August 13, 2010 (cont.) 175. Using Text Mining to Analyze Quality Aspects of Unstructured Data: 4:00 PM-5:30 PM A Case Study for “stock-touting” Spam Emails Choquequirao - Novotel Mohamed Zaki, David Diaz, Babis Theodoulidis - University of Tutorial: Net Neutrality and Its Implications on the Future of Online Manchester Services and Society Subhajyoti Bandyopadhyay, Hsing Cheng - University of Florida, Hong Guo - University of Notre Dame 176. *Best Paper Nominee* WOM or eWOM or Something Else: How Does the Web Affect Our Dependence on Shopping 4:00 PM-5:30 PM Information Sources? Directorio 3 - Club Empresarial Makoto Nakayama - DePaul University, Yun Wan - University of SYSTEMS ANALYSIS AND DESIGN (SIGSAND) Houston, Victoria, Norma Sutcliffe - DePaul University Analysis and Design for Service-Oriented Enterprises Chair: Padmal Vitharana, Syracuse University 177. Can the WWW Provide Better Answers than the Textbook? Anne Matheus - Marist College 167. Applying Situational Method Engineering to the Development of Service Identification Methods 4:00 PM-5:30 PM Rene Börner - Frankfurt School of Finance & Management Caral - Novotel DESIGN THEORY AND RESEARCH 168. From Cross-Organizational Business Process to Public Services Designing for the Brave New World Andrea Fuchsloch, Alexander Schmidt - SAP Research, Alexander Chair: Erik de Vries, University of Amsterdam Schmidt, Tobias Vogel - University of St. Gallen

169. On the State of the Art of Coupling and Cohesion Measures for 178. *Best Paper Nominee* Personalized Knowledge Service Based Service-Oriented System Design on Smart Cell-Phone Usage: A Conceptual Framework Dominik Birkmeier - University of Augsburg Meira Levy, Peretz Shoval, Bracha Shapira - Ben-Gurion University of the Negev 4:00 PM-5:30 PM

Empresarial 1 - Club Empresarial 179. Building Traceability Systems: A Design Science Approach IT SERVICES (SIGSVC) E. W. T. Ngai, Dorothy C. K. Chau - The Hong Kong Polytechnic Business Service Management University Chair: Tilo Böhmann, ISS Business School, Hamburg 180. Evaluation of the Goal-Oriented Requirements Engineering Method 170. Does Service-Dominant Logic Provide Insight about Operational IT KAOS Service Systems? Frank Zickert, Roman Beck - University of Frankfurt Steven Alter - University of San Francisco 181. The Extended Advertising Network Model 171. Concept to Support a Cost Effective Implementation of Information Efosa Idemudia - Texas Tech University Technology Service Management according to ISO 20000 Carsten Felden, Jan-Helge Deutscher - Technical University Freiberg 4:00 PM-5:30 PM Las Lanzas - Club Empresarial 172. Service Contract Automation IT IN HEALTH CARE (SIGHEALTH) Rico Knapper - Research Center for Information Technology Electronic Medical Records and IT (FZI), Benjamin Blau -, Sebastian Speiser - Karlsruhe Institute of Chair: Alexander McLeod, University of Nevada, Reno Technology (KIT), Tobias Conte - Research Center for Information Technology (FZI), Christof Weinhardt - Karlsruhe Institute of 182. Improving Healthcare: A Data Mining Approach Technology (KIT) Paul Becker - Nevada State College, John Walsh - Jagiellonian University 173. How Relationships Can Be Utilized For Service Bundling Thomas Kohlborn - Queensland University of Technology, Christian 183. Healthcare Information Technology Issues: Hospital CEO and CIO Luebeck - Technische Universität München, Axel Korthaus, Erwin Perspectives Fielt, Michael Rosemann - Queensland University of Technology, Prashant Palvia, Kevin Lowe, Hamid Nemati, Tim Jacks - University Christoph Riedl, Helmut Krcmar - Technische Universität München of North Carolina at Greensboro

184. Can We Rely on Electronic Medical Record Systems to Reduce 4:00 PM-5:30 PM Medication Errors? Directorio 2 - Club Empresarial Tina Jensen - Copenhagen Business School, Povl Erik Andersen - DATA AND INFORMATION QUALITY (SIGDQIQ) Aarhus School of Business Data and Information Quality of Unstructured Data Chair: Amir Parssian, Instituto de Empresa 185. The Use of Social Network Analysis to Explore Relationships Between the Medical Informatics and Information Systems 174. Hybrid Approach for the Maintenance of Materialized Webviews Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, Literature th Ali Ben Ammar - ISIG, Houssem Saadi, Abdelaziz Abdellatif - FST 16 48 Chair: Vishanth Weerakkody, BrunelUniversity From Implementationto Adoption E-GOVERNMENT (SIGe-Gov) Empresarial 3-ClubEmpresarial 4:00 PM-5:30PM Conference Schedule Chair: IndiraGuzman, TUI University Social Issuesin Technology (II) IT Cultureand Values: Occupational, Organizational, andSocietal SOCIAL ISSUESINIS Sipan -Novotel 4:00 PM-5:30PM Paulo RupinodaCunha, UniversidadedeCoimbra Chairs: PiotrSoja, CracowUniversityofEconomics, Information Technology inEmergingand Transition Economies ICTS INGLOBALDEVELOPMENT(SIGGlobDev) Convenciones II-ClubEmpresarial 4:00 PM-5:30PM 186. 194. 190. 187. 195. 191. 188. 192. 189. 193.

Sophie Cockcroft-UniversityofQueensland Mahadi Bahari, SyedNasirin-BrunelUniversity Governments Management (CiRM)ImplementationintheBritishLocal Organizational DeterminantsInfluencingCitizenRelationship Stephen Jackson- UniversityofBedfordshire A Cultural Theory Analysis ofInformationSystems Adoption Auckland Aldon Hartley, Tiru Arthanari, DavidSundaram-Universityof SONY IndiaCase Quantum leapinITproductivityanEmergingEconomy- The Changsoo Song-UniversityofNebraskaatOmaha State orLocalE-governmentSystems Validating ISSuccessFactors: An EmpiricalStudyon Web-based Belinda Fridey -IBM Australia, JacobCybulski, LemaiNguyen - Transforming Value Perception inMusicInformationSystems Weistroffer - Virginia CommonwealthUniversity Roztocki -StateUniversityofNew York atNewPaltz, Heinz Dorota Dobija, KarolKlimczak-KozminskiUniversity, Narcyz from Warsaw StockExchange Market Reactions to Investments in Information Technology: Insight Nottingham University Marijn Janssen-DelftUniversityof Technology, GeorgeKuk- Delivery Critical SuccessFactorsforMulti-ChannelService Piotr Soja-CracowUniversityofEconomics Adoption: The Caseofa Transition Economy Rethinking CriticalSuccessFactorsforEnterpriseSystem Ali -BrunelUniversity Ramzi El-Haddadeh, Vishanth Weerakkody, Shafi Al-Shafi, Maged E-Government implementationChallenges: A CaseStudy Gregory Larosiliere-BaylorUniversity Gregory IT Outsourcing’s RoleinChina’s EconomicGrowth

Chair: DavidBell, BrunelUniversity Mobile BusinessManagement& Technology ECOMMERCE AND EBUSINESS(SIGeBiz) Inka I-Swissôtel 4:00 PM-5:30PM 4:00 PM-5:30PM Chair: Chang, Jerry UniversityofNevada, Las Vegas Organizations, InformationSystems, andCompetitiveness(III) ORGANIZATIONAL ISSUESINIS Inka IV-Swissôtel 4:00 PM-5:30PM 201. 200. 199. 198. 202. 197. 196. 205. 204. 203.

Tom College, Barto-Centenary Wenli Wang - TUI University Conceptual ModelandFrameworkforBehaviorControl Deterring Adolescent Dependencyon Text Messaging: A Christopher Leberknight-PrincetonUniversity Navigation SystemDoneFor You Lately? A Novel Approach toMinimize Transaction Costs: What Has Your David Bell, Thinh Nguyen-BrunelUniversity Proximal BusinessIntelligenceontheSemantic Web Junker - Airport ResearchCenter Heiko Rossnagel, JanZibuschka-UniversityofStuttgart, Olaf Management System Agent-based SimulationforEvaluationofaMobileEmergency Strategy FormulationwithIdmFormulation. The Developmentofa “Holistic” ModelIncorporatingBusiness of Applied Sciences Gilbert Silvius, JakobusSmit, HeidyDriessen-UtrechtUniversity Alignment ofBusinessandIT The RelationshipbetweenOrganizationalCultureandthe Elaine Yakura -MichiganStateUniversity Considering Visual Artifacts inITCultures Deakin University University ofSt. Gallen Rothenberger -UniversityofNevada, Las Vegas, Walter Brenner- Veit Schulz, Thomas Herz-UniversityofSt.Gallen, Marcus CenterandExternalMarket IT SharedService Activities Shuai-fu Lin, Ashley Bush-FloridaStateUniversity and ISFlexibilityon Agility inManufacturing EffectofManufacturing ProcessModularity The Complementary Bamberg Katja Walentowitz, DanielBeimborn, Tim Weitzel -Universityof Quality The ImpactofBusiness/ITSocialNetworkStructuresonITService Cornelius Kruger, NoxoloMama-UniversityofPretoria

49 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Friday, August 13, 2010 Conference Schedule

Friday, August 13, 2010 (cont.) Inka II - Swissôtel Status Message Usage IT FOR LATIN AMERICA (IN SPANISH, PORTUGUESE, OR ENGLISH) Felix Köbler, Christoph Riedl, Christoph Riedl - Technische Portuguese Mini Track (III) Universität München, Celine Vetter - Ludwig-Maximilians- Chair: Marco A. da Silveira, Universidade Municipal de São Caetano do Universität München, Jan Marco Leimeister - Technische Sul Universitaet Muenchen, Universitaet Kassel, Helmut Krcmar - Technische Universitaet Muenchen 206. A Dimensão Social No Processo Do Alinhamento Estratégico Da Informação 215. Friend Suggestion and Friend Browsing in Web 2.0 Applications Gustavo Abib - Universidade Federal do Paraná, Gustavo Abib - Michael Chau - The University of Hong Kong UFPR, Norberto Hoppen, Eduardo Rigoni - UFRGS 216. Understanding Awareness Diffusion at Twitter.com 207. Influência das Capacidades Técnicas e Gerenciais no Desempenho Bin Zhu - Boston UNiversity, Michael Chau - University of Hong das Empresas Desenvolvedoras de Software: Proposta de um Kong Modelo Teórico Valter Moreno Jr., José Ricardo Pinheiro - Faculdades Ibmec-RJ 4:00 PM-5:30 PM Directorio 1 - Club Empresarial 208. Conhecimento Compartilhado e a Relação entre Recursos de TI, IS IN EDUCATION (SIGED) Alinhamento Operacional e Desempenho de Processos Social Presence Valter Moreno Jr., Flavia Cavazotte, Ricardo Arruda - Faculdades Chair: Chelley Vician, Michigan Tech Ibmec-RJ 217. Wikipedia as an Academic Reference: Faculty and Student 4:00 PM-5:30 PM Viewpoints Empresarial 2 - Club Empresarial Johnny Snyder - Mesa State College IS IN OUTSOURCING Risk Management in IT Outsourcing 218. Combining Wikis and Screen Capture Videos as a Part of Chair: Kamalika Chakraborty, Infosys Technologies Ltd. Information Systems Science Course Pekka Makkonen - University of Jyvaskyla 209. Risks and Hidden Costs: A Study of 26 Outsourced Software Projects 219. Psychological Ownership toward Blog Entry, Social Presence, and Maliha Haddad - George Washington University Satisfaction in an E-learning Environment

Sophea Chea - Temple University, Margaret Luo - Yuan-Ze 210. Incentive and Control Mechanisms for Mitigating Relational Risk in University IT Outsourcing Relationships Florian Spiegel, Miroslav Lazic - University of Mannheim 220. Using Blogs to Support Constructivist and Social Learning - a Case Study in a University Setting 211. Quantifying Risks in Service Networks: Using Probability Xuesong (Sonya) Zhang - California State University, Fresno, Lorne Distributions for the Evaluation of Optimal Security Levels Olfman - Claremont Graduate University Tobias Ackermann, Peter Buxmann - Technische Universität Darmstadt, CASED 4:00 PM-5:30 PM Inka V - Swissôtel 212. *Best Practice Paper Nominee* Identifying Areas for Risk ADOPTION & DIFFUSION OF INFORMATION TECHNOLOGY Sharing in IT Outsourcing Traveling through the Portal: RFID Experiences around the Globe Kamalika Chakraborty - Infosys Technologies Ltd., Gerhard Chair: Steffen Kunz, Humboldt-Universität zu Berlin Schwabe - University of Zurich, Rajat Bhattacharya - ABB Information Systems Ltd., Tom Philip - University of Zurich 221. Prediction of RFID Performance in Supply Chains Chin Boo Soon - The University of Auckland, Jairo Gutiérrez - Universidad Tecnológica de Bolívar 4:00 PM-5:30 PM Inka III - Swissôtel 222. Co-existence of RFID and Barcode in Automotive Logistics HCI STUDIES IN INFORMATION SYSTEMS (SIGHCI) Malte Schmidt - Volkswagen AG, Lars Thoroe, Matthias Schumann Social Networking Applications - University of Goettingen Chair: Yuan (Yoanna) Long, Colorado State University 223. RFID’s Impact on Logistic Operations: Towards a Comprehensive 213. Towards Research Collaboration - a Taxonomy of Social Research Empirical Assessment Network Sites Steffen Kunz, Christoph Goebel - Humboldt-Universität zu Berlin Angelika Bullinger, Stefan Hallerstede, Uta Renken, Jens Soeldner - Universität Erlangen-Nürnberg, Kathrin Möslein - 224. Integration for innovation: Studying the role of middleware in RFID University Erlangen-Nuremberg, HHL - Leipzig Graduate School of applications Management Taline Jadaan - Viktoria Institute, Dick Stenmark - Gothenburg University 214. Social Connectedness on Facebook - An Explorative Study on Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th

16 4:00 PM-5:30 PM Chan Chan - Novotel 50 Chair: ElizabethRegan, MoreheadStateUniversity Workflow, BusinessProcess, andInnovation(I) END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Conference Schedule Inka V -Swissôtel 6:00 PM-8:00PM SIG PAA Meeting Inka II-Swissôtel 6:00 PM-7:00PM SIG GreenMeeting Inka IV-Swissôtel 6:00 PM-7:00PM David Tolosana, SalesConsultingManager Hardware andSoftwareSynergy CIO Symposium: Oracle Academy PresentationOracleExadata: Paracas II 5:30 PM-6:00PM 225. 226. 227. 228.

University Souad Mohamed, ElayneCoakes, Andrew Leslie- Westminster Management? Hierarchical Structures: ConduciveorBarriertoKnowledge Potsdam Priscilla Heinze, JulianBahrs, NorbertGronau-Universityof Maturing ofKnowledgeIntensiveBusinessProcesses Kiljae Lee-UniversityofKansas The RoleofCognitiveConflictinOpen-ContentCollaboration Manish Kumar, JyotiBhat-Infosys Technologies Limited Decision SupportSystemforBusinessProcessManagement Discrete-Event Monte-CarloSimulationBasedOperational

Morning Coffee Swissôtel andNovotel (*nocoffeeavailableatClubEmpresarial*) 7:30 AM-9:00 AM LACAIS Meeting Nazca II-Swissôtel 6:30 PM-8:00PM SIG HealthMeeting Inka I-Swissôtel 6:00 PM-8:00PM SIG HCIMeeting Inka III-Swissôtel 6:00 PM-8:00PM Chair: DursunDelen, OklahomaStateUniversity Applications ofDataMining (SIGDSS) DECISION SUPPORT, KNOWLEDGE AND DATA MANAGEMENTSYSTEMS Paracas II-Swissôtel 8:30 AM-10:00 AM Montana, PaulPavlou- Temple University Hope Koch-BaylorUniversity, DavidFirth, ClaytonLooney-Universityof Panel: The CredibilityCrisisinIS Nazca II-Swissôtel 8:30 AM-10:00 AM of Amsterdam Madison University, GeraldKane-BostonCollege, BasSmit-University State University, IndiraGuzman- TUI University, DianeLending-James Timothy Olsen-GeorgiaStateUniversity, MegMurray-Kennesaw Information SystemsInstruction Panel: CollaborativeandOpen Technologies andtheirImpacton Nazca I-Swissôtel 8:30 AM-10:00 AM Felix Tan - Auckland Universityof Technology for MakingSenseofITinOrganizations Tutorial: Grid UsingRepertory Technique inInformationSystemsResearch Choquequirao- Novotel 8:30 AM-10:00 AM Placement Macchu Picchu -Novotel 8:00 AM-6:00 PM Registration Swissôtel Foyer 7:30 AM-5:30 PM SIG ENTSYS Annual BusinessMeeting Saturday, August 14, 2010 51 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.)

Johan Sabo, Jorn Braa, Edem Kwame Kossi - University of 229. Data Mining Using Surface and Deep Agents Based on Neural Oslo, Andrew Kanter - Columbia University, Neal Lesh - D-Tree Networks International, Chris Seebregts - University of KwaZulu-Natal, Dykki Subhash Kak - Oklahoma State University, Yuhua Chen - University Settle - Intrahealth International, Bob Jolliffe - University of Oslo of Houston, Lei Wang - University of Houston 8:30 AM-10:00 AM 230. Data Mining: Healthcare Application Empresarial 1 - Club Empresarial John Walsh - Jagiellonian University, Paul Becker - Nevada State IT SERVICES (SIGSVC) College Cloud Computing Chair: John Erickson, University of Nebraska, Omaha 231. Application of a Data Mining Process Model: A Case Study- Profiling Internet Banking Users In Jamaica 241. RFID in the Cloud: A Service for High-Speed Data Access in Gunjan Mansingh, Lila Rao - The University of the West Indies, Distributed Value Chains Kweku-Muata Osei-Bryson - Virginia Commonwealth University, Holger Ziekow, Benjamin Fabian - Humboldt-Universität zu Berlin, Annette Mills - University of Canterbury Cristian Müller, Oliver Guenther - Humboldt-Universitaet zu Berlin

8:30 AM-10:00 AM 242. Cloud Services from a Consumer Perspective Caral - Novotel Philip Koehler, Arun Anandasivam - Karlsruhe Institute of ENTERPRISE SYSTEMS (SIGENTSYS) Technology, Dan Marom - Singapore Management University Case 1: Enterprise Systems Education and Case Studies Chair: Glenn Stewart, Queensland University of Technology 243. Mitigating the Effects of Partial Resource Failures for Cloud Providers 233. Implementing Cross-Organizational Business Processes with Tim Pueschel, Dirk Neumann - Albert-Ludwigs-Universität Freiburg Enterprise Mashups: Hype or Reality? Volker Hoyer, Till Janner, Andrea Fuchsloch - SAP Research CEC 244. Privacy and Security Practices in the Arena of Cloud Computing - St. Gallen A Research In Progress

Srilakshmi Ramireddy, Rajarshi Chakraborty - University at Buffalo, 234. All Aboard: ERP Implementation as Participatory Design Raghu Santanam - Arizona State University, H. R. Rao - University Johan Magnusson, Jonas Klingberg, HåkanEnquist, Bo Oskarsson, at Buffalo Andreas Nilsson - University of Gothenburg, Anders Gidlund - SYSteam AB 8:30 AM-10:00 AM 235. Role of Testers in Selecting an Enterprise Architecture Solution: An Inka III - Swissôtel Exploratory Study HCI STUDIES IN INFORMATION SYSTEMS (SIGHCI) Robin Poston, Jasbir Dhaliwal, Rashid Koja - University of CMC Applications, Multimedia, and Social Interactions in the New Digital Memphis World Chair: Shu Schiller, Wright State University 236. Critical Success Conditions for Enterprise Systems Change Projects 245. Examining the Value of Collaboration Systems in Collocated Odd Fredriksson, Lennart Ljung - Economy, Communication and IT Teams: A Longitudinal Analysis Khawaja Saeed - Wichita State University

8:30 AM-10:00 AM 246. Assessing the Impact of Organizational Internet and Email Las Lanzas - Club Empresarial Monitoring Policy on Australian Employees IT IN HEALTH CARE (SIGHEALTH) Yue Shu, John D’ambra, Christine Van Toorn - The University of Consumer-Centric Health Informations Systems New South Wales Chair: Bengisu Tulu, Worcester Polytechnic Institute 247. A Review of the HCI Literature in IS: The Missing Links of 237. Clinicians’ Emotions and TeleStroke Use Computer-mediated Communication, Culture, and Interaction Janis Gogan, Monica Garfield - Bentley University Anukrati Agrawal, Pullman, Michelle Boese, Saonee Sarker -

Washington State University 238. Persuading Physical Activity Engagement with a Behavior Modification Sensor System 248. Working In the New Way: A Preliminary Study of Media Alan Price, Samir Chatterjee - Claremont Graduate University Synchronicity and Job Satisfaction

Martin Hassell, Moez Limayem - University of Arkansas 239. Healthcare Web Accessibility: Litigation Avoidance or Strategic Opportunity? Jonathan Frank, Lydia Segal, Miriam Weismann - Suffolk 8:30 AM-10:00 AM University Directorio 2 - Club Empresarial DATA AND INFORMATION QUALITY (SIGDQIQ) 240. Scalable and Comprehensive Health Information System Solutions Data and Information Quality in Decision Making for Low Resources Settings Chair: Yang Lee, Northeastern University Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th

16 249. Supporting the Production of High-Quality Data in Concurrent Plant Engineering Using a MetaDataRepository 52 Conference Schedule Chair: Angela Mattia, JacksonvilleUniversity and OpenSource Information SystemsDevelopment: BusinessProcesses, Standardization, SYSTEMS ANALYSIS AND DESIGN(SIGSAND) Directorio 3-ClubEmpresarial 8:30 AM-10:00 AM Chair: Vikas Jain, Universityof Tampa E-Government: Past, Present, andFuture E-GOVERNMENT (SIGe-Gov) Empresarial 3-ClubEmpresarial 8:30 AM-10:00 AM 250. 251. 252.

256. 253. 257. 254. 258. 259. 255.

Erlangen andNuremberg Juliane Blechinger, FrankLauterwald, RichardLenz-Universityof Research Center Sebastian Olbrich-UniversityDuisburg-Essen, Anja klein-SAP Warehousing and Analyzing StreamingDataQualityInformation Takaoka, CesarSouza-UniversityofSãoPaulo Gilson Santos-Universidade Tecnológica FederaldoParaná, Hiroo Quality andIndividualImpactInOrganizations An EmpiricalInvestigationoftheRelationshipBetweenInformation Juan Mao, GilbertKaruga-UniversityofKansas Quality inOnlineSites The EffectofPricingOnlineContentonPerceivedInformation Frankfurt, SvenLaumer-UniversityofBamberg Bettina Schreiber, Andreas Eckhardt-Goethe Universityof Study ofBusinessProcessStandardization Between CostEfficiencyandLimitedInnovation- AScientometric Kong, RonnieShroff- The HongKongInstituteofEducation Probir Barnerjee, LouisMa, MichaelHo-CityUniversityofHong Development and Validation ofaFramework The Importanceof Technical CapabilitiesinE-Governance: Munich Information SystemsandNewMedia, Thomas Hess-Universityof Yiqing Yu -UniversityofMunich, Alexander Benlian-Institutefor based onHygieneFactors Explaining Perceived Turnover inOpenSourceSoftware Projects Universität München Cigdem Akkaya, Petra Wolf, HelmutKrcmar- Technische The Roleof Trust ine-Government Adoption: A LiteratureReview Jörg Becker, Björn Niehaves, RalfPlattfaut-UniversityofMünster Agenda-Setting andImplementation Stakeholder InvolvementinBusiness ProcessManagement Marianne Corvera Charaf -GoetheUniversityFrankfurt Marianne Corvera the Emergenceof Requirements inNaturalLanguageProcesses Language Qualityin InformationSystemsDevelopment - Analyzing Taewoo Nam-StateUniversityofNew York, Albany Information ParadigmEvolutiontoward Wiki-Government *Best PaperNominee*WisdomofCrowdsinGovernment2.0:

& Education Chair: Vikram Sethi, Wright StateUniversity-InstituteofDefenseStudies Information SystemsforDataIntensiveSupplyChains ADOPTION &DIFFUSIONOFINFORMATION TECHNOLOGY Inka V -Swissôtel 8:30 AM-10:00 AM 8:30 AM-10:00 AM Chair: OlgaLewandowska, GoetheUniversityFrankfurtam Main IS inFinancialMarketsandInstitutions ECOMMERCE AND EBUSINESS(SIGeBiz) Inka I-Swissôtel 8:30 AM-10:00 AM Chair: Anastasia Papazafeiropoulou, BrunelUniversity IS ChallengesforSmallandMediumSizeEnterprises ORGANIZATIONAL ISSUESINIS Inka IV-Swissôtel 8:30 AM-10:00 AM 263. 262. 261. ProfilingSupplyChainIntegration: DifferencesinPractices, 260. 269. 268. 267. 266. 265. 264.

Kevin Duffy, SNarayanan - Wright StateUniversity Antecedents toSupplyChainIntegration University Phani Kidambi, SNarayanan, RyanFendley- Wright State Benchmarking Web-Based ImageRetrieval Leo Vijayasarathy -ColoradoStateUniversity Relationships andPerformancebetweenIntegrationStages University ofHongKong Weiling Ke-ClarksonUniversity, HefuLiu, KowkKee Wei -City Integration: Study An Exploratory Antecedents andConsequenceofInternet-enabledSupplyChain Björn Kijl, Durk Boersma-Universityof Twente - The QuestforScalable ‘Lollapalooza ConfluencePatterns’ Developing aBusinessModelEngineering &Experimentation Tool Olga Lewandowska-GoetheUniversity FrankfurtamMain Infrastructure After theCredit Crisis Adoption ofaCentralisedPost-Trade ProcessingMarket University Frankfurt Michael Chlistalla, Torsten Schaper-Johann Wolfgang Goethe- The ImpactofInformation Technology onEuropean Post-Trading Azael Serrano, Alan Serrano, Mutaz Al-Debei -BrunelUniversity Learned Implementing anE-BusinessModelforaDot-ComSME: Lessons Hsin Chen, Alan Serrano, Azael Serrano-BrunelUniversity The CaseofLargeandSmalltoMediumSizedEnterprises Investigating Integration Technologies Adoption inOrganizations: University,- Bryant UniversityofMassachusetts Pratyush Bharati-UniversityofMassachusetts, Abhijit Chaudhury Knowledge Acquisition IT Adoption inSmallandMedium-SizedEnterprises: The Roleof

53 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.) Directorio 1 - Club Empresarial IS IN EDUCATION (SIGED) 280. Investigating Capabilities Associated with ICT Access and Use in IS Programs and Issues Latino Micro-enterprises Chair: Heinz Weistroffer, Virginia Commonwealth University Travis Good, Luis Morales, Sajda Qureshi - University of Nebraska at Omaha 270. A Survey of Doctoral Programs in IS in the USA and Canada Stephen Larson - Virginia Commonwealth University 281. Technology for Rural Telecenters In India: A Model and Exploratory Study of Diffusion of Information For Telecenter Use and 271. Attracting High School Minority Students to Information Systems: Sustainability The Technology Awareness Program James Pick, Kamala Gollakota - University of Redlands Cynthia Riemenschneider - Baylor University 8:30 AM-10:00 AM 272. MIS2.0: Designing the Next Generation MIS Course Using Social Empresarial 2 - Club Empresarial Networking Technology PERFORMANCE MEASUREMENT Peter Ractham, Laddawan Kaewkitipong - Thammasat University, Managing Performance & Information Session Daniel Firpo - Claremont Graduate University Chair: Nils Urbach, European Business School

273. Making a Case for Scenario-Based Learning in IS and Executive 282. The Measurement of Information System Use: Preliminary Education Considerations Howard Rosenbaum - Indiana University, Michael Shermis - Story Ephraim McLean - Georgia State University, Darshana Sedera - Insights, LLC Queensland University of Technology

8:30 AM-10:00 AM 283. Industry-Specificity of Employee Portal Success: A Multi-Group Sipan - Novotel Comparison SOCIAL ISSUES IN IS Nils Urbach, Stefan Smolnik, Gerold Riempp - European Business IT Culture and Values: Occupational, Organizational, and Societal & Social School Issues in Technology Chair: Karen Patten, University of South Carolina 284. IT Investment Management using the Real Options and Portfolio Management Approaches 274. Strategic Role of Human Resource Management in Information Pietro Dolci, Antonio Carlos Maçada, JoãoBecker - Universidade Security Management Federal do Rio Grande do Sul Kamphol Wipawayangkool - The University of Texas at Arlington 285. State of the Art: Managing Costs and Performance of Information 275. Human Interaction with Structure in the Computing Environment Technology Tiko Iyamu - Tshwane University of Technology Florian Hamel, Thomas Herz, Falk Uebernickel, Walter Brenner - University of St.Gallen 276. Ethical Dimensions of the Information Society Cheul Rhee - Ajou University, H. R. Rao - State University of New 8:30 AM-10:00 AM York, Buffalo, Khaled Al-Raimi, Junghoon Moon - Korea Advanced Inka II - Swissôtel Institue of Science and Technology IT FOR LATIN AMERICA (IN SPANISH, PORTUGUESE, OR ENGLISH) Spanish Mini Track (I) 277. Do Schwartz’s Values Matter in Internet Use of Individual Chair: Juan Gomez-Reynoso, Universidad Autónoma de Aguascalientes Developing and Developed Nations? Khendum Choden, Kallol Bagchi, Godwin Udo, Peeter Kirs - 286. Utilizando el Modelo de McCall y el Estándar ISO/IEC-9126-1 para University of Texas at El Paso la Evaluación de la Calidad de Sistemas de Información por los Usuarios 8:30 AM-10:00 AM Juan Gomez Reynoso, Estela Muñoz Andrade - Universidad Convenciones II - Club Empresarial Autonoma de Aguascalientes ICTS IN GLOBAL DEVELOPMENT (SIGGlobDev) IT Strategies and Solutions for Developing Regions 287. Análisis del Éxito de las Adopciones de Sistemas ERP: Un estudio Chair: Mehruz Kamal, The College at Brockport. State University of New empírico en América Latina utilizando modelamiento SEM. York Miguel Maldonado, Jonathan Wareham - ESADE, Oswaldo Lorenzo - Instituto De Empresa Business School, Rafael Lorenzo - 278. E-Commerce Innovations in Jordan: Theoretical Model Tecnológico de Monterrey Development and Implications for Small Businesses Nabeel Al-Qirim - United Arab Emirates University 288. Impacto de la Implementación de los Sistemas de Planeamiento de Recursos Empresariales ERP en el Desempeño Individual 279. The Role of an Effective IT Intervention for Micro-Enterprises Edgardo Bravo, Martin Santana - Universidad ESAN Changsoo Song, Sajda Qureshi - University of Nebraska at Omaha 289. Estrategias Tecnológicas de Gestión del Conocimiento Integradas Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 54 Chair: ElizabethRegan, MoreheadStateUniversity Workflow, BusinessProcess, andInnovation(II) END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Chan -Novotel 8:30 AM-10:00 AM Conference Schedule ADOPTION &DIFFUSION OFINFORMATION TECHNOLOGY (SIGADIT) Inka V -Swissôtel 10:30 AM-12:00 PM Ryan Wright -UniversityofSan Francisco Washington StateUniversity, Ramesh Venkataraman -IndianaUniversity, Ireland, Maynooth, William Schiano-BentleyUniversity, Joseph Valacich - Heikki Topi -BentleyUniversity, BrianDonnellan-NationalUniversity of Panel: FutureofMaster’s LevelEducationinInformationSystems Nazca II-Swissôtel 10:30 AM-12:00 PM Northern IllinoisUniversity Te-Wei Wang -UniversityofIllinoisatSpringfield, Chih-ChenLee- Smart eVisionExecutiveDashboard Tutorial: Teaching Business Intelligencewith3BusinessCasesUsing Choquequirao -Novotel 10:30 AM-12:00 PM Coffee Break Swissôtel andNovotel (*nocoffeeavailableatClubEmpresarial*) 10:00 AM-10:30 AM Exhibits Paracas I - Swissôtel 9:00 AM -4:00PM See page22fordetails. Benbasat andM. Lynne Markus(HostedbyCynthiaBeath) AIS LEO/FellowsLectureSeries: Clashofthe Titans, featuringIzak Nazca I-Swissôtel 10:30 AM-12:00 PM 290. 291. 292.

Monica Henao-Cálad, SoniaCardona-UniversidadEAFIT con SistemasdeInformaciónEmpresariales Bernd Simon, Horst Treiblmaier - WU Vienna Antecedents ofOrganizationalCompetencyDevelopment South Carolina Joshua Davis-CollegeofCharleston, Brad Tuttle -Universityof Software ExceptionContext ModelofEnd-UserInformationProcessinginthe A Preliminary University, Emily Hull-LakeheadUniversity Alexander Serenko-LakeheadUniversity, NickBontis-McMaster Agents Capital ScholarlyResearch: BooksasKnowledge Translation Practical RelevanceofKnowledgeManagementandIntellectual

Chair: NirupMenon, George MasonUniversity Business ModelsfortheDigital World ECOMMERCE AND EBUSINESS (SIGeBiz) Inka I-Swissôtel 10:30 AM-12:00 PM Chair: Ton Spil, Universityof Twente Business ModelinginE-Health IT INHEALTH CARE(SIGHEALTH) Las Lanzas-ClubEmpresarial 10:30 AM-12:00 PM Chair: CarstenFelden, TU BergakademieFreiberg Building IntelligentITProcesses: Definition, Development, andControl IT SERVICES(SIGSVC) Empresarial 1-ClubEmpresarial 10:30 AM-12:00 PM Chair: Arthur Tomasino, BentleyUniversity Adoption andDiffusionofInformation Technologies (I) 301. 300. 299. 298. 297. 296. 295. 294. 293.

University Ali Montazemi, JeffPittaway, HamedQahri-Saremi-McMaster Benefits Assessment ofUbiquitousHealthcareInformationSystems Steve Goldberg-INETInternational Troshani, SallyRaoHill, William Hague -Universityof Adelaide, Nilmini Wickramasinghe, MohiniSingh-RMITUniversity, Indrit Diabetes asaModel A Pervasive Technology SolutionforDiabetesUsingGestational de Los Andes Camilo Méndez, GustavoCamargo, LizethHerrera-Universidad Specification byDisciplines Good PracticeGuideforManagingITRiskinColombianBanking: Jens Weller, MartinJuhrisch, KnutGroßmann- TU Dresden and Transformation Information Modeling: The Need of Semi-Automatic Model Analysis Goettingen Mauricio Marrone, LukasHoffmann, LutzKolbe-Universityof Alignment andBenefits IT Executives’PerceptionofCobiT: Satisfaction, Business-IT Abby Peters, DalilaSalazar-Universityof Texas atElPaso Adoption andUseofSocialNetworkSites Globalization inMarketing: An Empirical Analysis ofBusiness Paul Meyer, JensDibbern-UniversityofBerne StudyaboutMicroblogging An Exploratory Acceptance at Work Arthur Tomasino -BentleyUniversity Fad-like Technology Adoption asaSocial Action University ofNevada, Reno Alexander McLeod, MarkSimkin, BretSimmons, John Week - Toward aUserCommitmentContinuum 55 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.)

302. *Best Practice Paper Nominee* Pricing of Content Services - 312. Socio Economic Status- and Gender-based Differences in An Empirical Investigation of Music as a Service Students’ Perceptions of E-Learning Systems Jonathan Doerr, Alexander Benlian, Johannes Vetter, Thomas Leslie Albert, Camille Johnson - San Jose State University Hess - Institute for Information Systems and New Media 313. Knowledge Sharing Motivations and Anchoring Effects for Perceived Usefulness of Asynchronous Online Discussions 303. Information Determinants of Customer Acquisition and eTailer Revenue Nimer Alrushiedat - California State University Fullerton, Lorne Olfman - Claremont Graduate University, Mabel Kung - California Amitava Dutta, Nirup Menon - George Mason University State University Fullerton, Jakko van der Pol - Open University of 304. IT Enabled In-Home Direct Selling Presentations Catalonia

William Murphy - University of South Florida 314. Continuing E-book Use: Role of Environmental Consciousness,

Personality and Past Usage 305. Dynamic Revenue Model Design in Online Service Business: Some Cases in Japan Gaurav Bansal - University of Wisconsin - Green Bay

Masao Kakihara - Yahoo! JAPAN Research 315. E-Learning to Improve Intercultural Communication 10:30 AM-12:00 PM Inka IV - Swissôtel Alanah Mitchell, Charlie Chen, Dawn Medlin -Appalachian State ORGANIZATIONAL ISSUES IN IS University Cognitive Theories and Emerging Technologies in Virtual Teams Chair: Clayton A. Looney, University of Montana 10:30 AM-12:00 PM Empresarial 3 - Club Empresarial 306. The Role of Inspirational Leadership and Technology Support for E-GOVERNMENT (SIGe-Gov) Contextualization on Psychological Contract in Distributed Teams E-Government Transformation and Evaluation Xiqing Sha, Klarissa Chang - National University of Singapore Chair: Tony Elliman, Brunel Institute for Ageing Students & School of Information Systems, Computing, and Mathematics 307. Virtual Team Success: Towards a Theory of Performance in Virtual Teams 316. Organizing to achieve e-Government maturity - A Case Study in a Ninad Naik, Dan Kim - University of Houston-Clear Lake Danish local Government Anja Reinwald, Pernille Krömmergaard - Aalborg University

10:30 AM-12:00 PM 317. Investigating the Role of Project Champions in e-Government Convenciones II - Club Empresarial Integration Initiatives in Local Government Domain ICTS IN GLOBAL DEVELOPMENT (SIGGlobDev) Cross-Organizational/Cross-Border Collaboration Muhammad Kamal - Brunel University

Chair: James Pick, University of Redlands 318. Engagement in e-Government Business Case Justification? : A Case for Constructive Technology Assessment 308. The Fair Factories Clearinghouse: Sourcing Ethics Improved Through Information Systems Nick Letch - University of Western Australia

John Gallaugher, Xin Liu - Boston College 319. E-Government Website Awareness and Visitation Among the

Techno-Disadvantaged 309. Crossing Borders, Organizations, Hierarchies and Sectors: IT Collaboration in International Humanitarian and Disaster Relief Janice Sipior, Burke Ward - Villanova University, Regina Connolly - Dublin City University Andrea Tapia, Edgar Maldonado, Louis-Marie Ngamassi Tchouakeu, Carleen Maitland, Kang Zhao, Kartikeya Bajpai - Pennsylvania State University 10:30 AM-12:00 PM Caral - Novotel 310. Ubiquitous Tour Information: the Relationships between Service ENTERPRISE SYSTEMS (SIGENTSYS) Quality, Perceived Enjoyment, and Behavioral Intention Enterprise Systems Education and Case Studies Juyeon Kim - Kyunghee University, JP Shim - Mississippi State Chair: Glenn Stewart, Queensland University of Technology University, Kyungmo Ahn - Kyunghee University 320. Integration Process Factors and Effects 311. How Does PLM Enhance International Inter Organizational New Jacco Schonewille, Harry Bouwman - Delft University of Product Development? Knowledge Transfer and Translation with Technology Boundary Spanners Valéry Merminod - SKEMA, Frantz Rowe - Universite de Nantes 321. The Dilemma of Addressing SAP Skills Shortages in Developing Countries 10:30 AM-12:00 PM Paul Hawking - Victoria University

Directorio 1 - Club Empresarial 322. Enterprise Systems in Universities: A Teaching Case IS IN EDUCATION (SIGED) E-Education (I) Ahmad Rabaa’i, Wasana Bandara, Guy Gable - Queensland University of Technology

Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, Chair: Carina de Villiers, University of Pretoria th 16 56 University Chairs: IanMacInnes, SyracuseUniversity, PaulB. Lowry, Brigham Young Entertainment, andLifestyleComputing Hedonic Information Technologies: OnlineGames, Interactive HCI STUDIESININFORMATION SYSTEMS(SIGHCI) Inka III-Swissôtel 10:30 AM-12:00 PM Conference Schedule Chair: BorisOtto, University ofSt. Gallen Master DataManagement: Strategies, Concepts, andCases DATA AND INFORMATION QUALITY(SIGDQIQ) Directorio 2-ClubEmpresarial 10:30 AM-12:00 PM Chair: Timo Käkölä, UniversityofJyväskylä Information SystemsEvaluations STRATEGIC USEOFIT Paracas II -Swissôtel 10:30 AM-12:00 PM 323. 331. 324. 332. 325. 326.

328. 329. 330.

327.

Horst Treiblmaier - WU Vienna, Andreas Pinterits-Deloitte Information Technologies onCorporate Websites Using Log-LinearModelsto Analyze theUseofHedonic of Bochum Roland Gabriel, Tobias Hoppe, Alexander Pastwa -Ruhr-University Generic Approach Classification ofMetadataCategories inData Warehousing - A University Jingli Zhang, XiaowenFang, SusyChan, JoseZagal-DePaul Measuring FlowExperienceofComputerGamePlayers Master Data Compliance: The Case ofSanction Lists Christiaan Katsma-Universityof Twente A Taxonomy ofDigitalMusicServices Christiaan Katsma, Ton Spil-Universityof Twente Qualitative andQuantitativeResearch The -Combining Adoption ofPersonalizedMusicServices Timo Käkölä-UniversityofJyväskylä Najmul Islam- Turku SchoolofEconomics, Koivulahti-Ojala, Mervi UML Modeling Tool QualityExperiencedbytheUsersofa Satisfaction andService A Lightweight, Industrially-Validated InstrumenttoMeasureUser Gaurav Gahalaut, Timo Käkölä-UniversityofJyväskylä Tools fromthe Viewpoint ofMassCustomizationby EndUsers Evaluation ofFrame-andFeature-basedSoftwareProductLine Science and Technology Darijus Strasunskas, Asgeir Tomasgard -NorwegianUniversityof A Methodto Assess Value ofIntegratedOperations Suprateek Sarker-CBS Avimanyu Datta, DarinLadd- Washington StateUniversity, Evaluation Criteria Environment: Developing “High-velocity” StrategicDSS *Best Practice PaperNominee*Trying toOutrunaSpeeding

Chair: JohnErickson, UniversityofNebraska, Omaha Design Modeling Methods, Techniques, andLanguagesinSystems Analysis and SYSTEMS ANALYSIS AND DESIGN(SIGSAND) Directorio 3-ClubEmpresarial 10:30 AM-12:00 PM Chair: Laurence Brooks, BrunelUniversity Social Aspects ofSocialNetworking(I) SOCIAL ISSUESIN IS Sipan -Novotel 10:30 AM-12:00 PM Chair: Arnt Syring, UniversityFreiburg Performance: Models: DataandOptionsSession PERFORMANCE MEASUREMENT Empresarial 2-ClubEmpresarial 10:30 AM-12:00 PM 337. 336. 335. 340. 339. 338. 334. 333. 341.

Jörg Becker, BjörnNiehaves, Irina Thome -UniversityofMünster Industry Exploration intotheUseofBusinessProcessModelingMethodsin How ManyMethodsDo We Need?- A MultipleCaseStudy Akhilesh Bajaj-Universityof Tulsa Modeling Performance: EmpiricalStudy An Exploratory The Effectof Abstraction ofConstructsinDataModelson Palash Bera- Texas A&M InternationalUniversity Models inComplexDomains A CognitivePerspectiveonHowExpertsDevelopConceptual Social Studies Stefan Sackmann, Arnt Syring-InstituteofComputerScience and Automated BusinessProcesses Adapted LossDatabase- A New Approach to Assess ITRiskin Tim Pidun, CarstenFelden- Technical UniversityFreiberg Analysis A ReferenceModelCatalogofModelsforBusinessProcess de Ciencias Aplicadas Nuria RodríguezCámara, JosepCasanovas-UniversidadPeruana Research A StructuralModelofInformationSystemQuality: An Empirical Alexander Maedche-UniversityofMannheim An ERP-CentricMasterDataManagement Approach Fakir Hossain, MarkusHelfert-DublinCityUniversity Approach An Approach toMonitoringDataQualtiy-ProductOriented Jochen Kokemüller-FraunhoferIAO Goethe-University Frankfurt Bartholomäus Ende-E-FinanceLab, JanMuntermann- Trading: A BenchmarkingModelandEmpirical Analysis *Best PaperNominee*AssessingIT-Supported Securities 57 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.) 342. Motivational Drivers to Develop Apps for Social Software- Platforms: The Example of Facebook 352. Cómo se desarrolla un Plan de Gestión de Conocimiento en la Daniel Hilkert, Alexander Benlian, Thomas Hess - Ludwig- práctica - Caso Metro de Medellín Maximilians-University of Munich Monica Henao-Cálad, Sonia Cardona - Universidad EAFIT

353. Information Security Practices in Latin America: The Case of 343. *Best Paper Nominee* Satisfaction with Social Networking Bolivia Sites: Effect of Playfulness and Change in Use Indira Guzman, Santos Galvez - TUI University, Jeffery Stanton - Gina Harden - University of North Texas Syracuse University, Kathryn Stam - SUNY Institute of Technology

344. Information Disclosure and Online Social Networks: From the 2:00 PM-3:30 PM Case of Facebook News Feed Controversy to a Theoretical Choquequirao - Novotel Understanding Tutorial: NeuroIS: The Use of Functional Magnetic Resonance Imaging in Heng Xu, Rachida Parks, Chao-Hsien Chu, Xiaolong (Luke) Zhang - Information Systems Research The Pennsylvania State University Angelika Dimoka - Temple University

345. Analyzing Frequent Collaborators in the IS Field: What Can We 2:00 PM-3:30 PM Learn about IS Coauthorship in General? Nazca I - Swissôtel Mike Gallivan - Georgia State University Panel: Old Wine in New Bottles: Investigating how Information Technology is Enabling “Old Criminals” to Access “New Venues” 10:30 AM-12:00 PM Jason Thatcher, Terry Leap - Clemson University, Ryan Wright - University Chan Chan - Novotel of San Francisco END-USER INFORMATION SYSTEMS & KNOWLEDGE MANAGEMENT Social Networking and Web 2.0 in the Workplace (I) 2:00 PM-3:30 PM Chair: Lynn Keane, University of South Carolina Inka V - Swissôtel ADOPTION & DIFFUSION OF INFORMATION TECHNOLOGY (SIGADIT) 346. Web 2.0 Use and Organizational Innovation: A Knowledge Transfer Adoption and Diffusion of Information Technologies (II) Enabling Perspective Chair: Xiaoni Zhang, Northern Kentucky University - Business Informatics Kuang-Yuan Huang, Namjoo Choi, Lenore Horowitz - State University of New York at Albany 354. Implementation Success of Clinician Information Systems in Healthcare Contexts 347. Social Technologies: A six dimensions review of Genre Vijay Raghavan, Xiaoni Zhang - Northen Kentucky University, Claire Davison, Mohini Singh, Paul Cerotti - RMIT University Anand Jeyaraj - Wright State University

348. The Empirical Investigation of a Wiki-based Group System in 355. A Conceptual Model for Acceptance of Information Systems: An Organizations Organizational Semiotic Perspective Sangmi Chai, Patricia Joseph, Paul Mullins - Slippery Rock Majed Alrajhi, Kecheng Liu, Keiichi Nakata - University of Reading University 356. Perceived Organizational Readiness for IT-based Change and its 349. Enterprise Microblogging: Procrastination or Productive Use? Antecedents: An Exploratory Study in the Healthcare Sector Kai Riemer - The University of Sydney, Alexander Richter - Guy Paré - HEC Montreal, Claude Sicotte - University of Montreal, University of Federal Armed Forces, Philip Seltsikas - The Placide Poba-Nzaou - HEC Montréal University of Sydney 2:00 PM-3:30 PM 10:30 AM-12:00 PM Empresarial 3 - Club Empresarial Inka II - Swissôtel E-GOVERNMENT (SIGe-Gov) IT FOR LATIN AMERICA (IN SPANISH, PORTUGUESE, OR ENGLISH) E-Government in Developing Countries Spanish Mini Track (II) Chair: Marijn Janssen, Delft University of Technology Chair: Carlos Navarrete, California State University, Pomona 357. m-Government in China: Observations and Reflections 350. Comparing the Quality of Latin American e-Health National Doug Vogel, Zhenjiao Chen, Qingqing Bi, Ziyu Yan - City University Websites of Hong Kong, Jin Hong - Beijing Institute of Technology Jose Esteves Sousa, Victor Bohorquez Lopez - Instituto De Empresa Business School 358. E-Government Implementation in Oman: A Comparative Study of Three Public Agencies 351. A Method for Analyzing IT Service Strategy in Municipal Moaman Al-Busaidy, Vishanth Weerakkody, Raymond Hackney - Governments from Nicaragua Brunel University Anayanci Lopez Poveda - Royal Institute of Technology (KTH), Anayanci Lopez Poveda - National University of Engineering (UNI), 359. Mobile Technology in Governmental Organizations: the IBGE Case Lazar Rusu, Paul Johannesson - Stockholm University Adriana Manica, Amarolinda Saccol - UNISINOS, Silvia Elaluf-

Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, Calderwood - London School of Economics and Political Science th (LSE) 16 58 Chair: Thomas Case, GeorgiaSouthernUniversity E-Education -(II) IS INEDUCATION (SIGED) Directorio 1-ClubEmpresarial 2:00 PM-3:30PM Conference Schedule Chair: Hwee-JooKam, NorthCentralMichiganCollege Grounded Theory Approaches and Applications GROUND THEORY Nazca II-Swissôtel 2:00 PM-3:30PM Chair: NorbertGronau, UniversityofPotsdam Enterprise Systems Adoption andBusinessModels(I) ENTERPRISE SYSTEMS(SIGENTSYS) Caral -Novotel 2:00 PM-3:30PM 360.

361. 365. 362. 366. 363. 367. 364. 368.

University Faris AlSobhi, Vishanth Weerakkody, Moaman Al-Busaidy -Brunel E-Government Services The RolesofIntermediariesIn The Diffusionand Adoption of Ping Yan, ZhuZhang-UniversityOf Arizona Free-Choice Learning Forming Within-site Topical InformationSpacetoFacilitateOnline Fardad Zand, CeesvanBeers-DelftUniversityof Technology Role ofInnovation Enterprise Systems Adoption andFirmPerformanceinEurope: The University Viadrina Karl Kurbel, IvoStankov, RastsislauDatsenka-European Performance in Web-based Teaching Influence ofMediaFormatsonStudentPerceptionand University Uthai Tanlamai, Thanachart Ritbumroong-Chulalongkorn Study ofa Thai StateOwnedEnterprise Changes inUser Attitudes andUserExpectation: A Longitudinal Lin Chang-NewJerseyInstituteof Technology Distance Information Technology Narcyz Roztocki-StateUniversityofNew York atNewPaltz Ibrahim Al-Jabri -KingFahdUniversityofPetroleumandMinerals, Settings: Insightsfrom Saudi Preliminary Arabia Adoption andUseofInformation Technology inMandatory François Fayad-UniversitédeMontréal Collective Sensemakingin Virtual Teams Piotr Soja-CracowUniversityofEconomics Adoption: Findingsfrom aFieldStudy Preliminary Understanding Project Team CompositioninEnterprise System Chair: DeniseMcManus, Universityof Alabama Interface Design, Evaluation, andImpact(II) HCI STUDIESININFORMATION SYSTEMS(SIGHCI) Inka III-Swissôtel 2:00 PM-3:30PM Chair: Chrisy Yao, SuffolkUniversity Information Quality: Games, Measures, and Topics DATA AND INFORMATION QUALITY(SIGDQIQ) Directorio 2-ClubEmpresarial 2:00 PM-3:30PM

378. 377. 376. 375. 374. 373. 372. 370. 371. 369.

- PekingUniversity, Cheng Yi, BenChoi-National Universityof Zhenhui Jiang-National UniversityofSingapore, LingyunQiu on OnlineShoppers’ PurchaseIntention An InvestigationoftheEffects Website Aesthetics and Usability University Dick Stenmark, KlasEspenkrona, MattiasSvensson-Gothenburg Theoretical EvaluationofaPrototype Interface Design ImplicationsforPersonalInformation Management A Arkansas atLittleRock Christopher Heien, John Talburt, Ningning Wu -Universityof of InformationProducts Methods toMeasureImportanceofData Attributes toConsumers Dublin CityUniversity Mouzhi Ge- Technical UniversityofDortmund, MarkusHelfert- Information Quality an Adaptation ofaPopularManagementGamein Teaching Challenges of Teaching InformationQuality: Demonstrating Faezeh Karimi, DannyPoo-NationalUniversityofSingapore IT Investmentdecisionmaking: A Decision Analysis CycleModel Roger Blake-UniversityofMassachusettsBoston Quality Research Identifying theCore Topics and Themes ofDataandInformation Universitaet zuBerlin Ksenia Koroleva, HannaKrasnova, OliverGuenther-Humboldt- Facebook ‘Stop spammingme!’-ExploringInformationOverloadon Katerattanakul - Western MichiganUniversity Hwee-Joo Kam-NorthCentralMichiganCollege, Pairin Dimension Collaborative Learningwith Web 2.0 Technology: Synchronicity and Business Administration - ManchesterBusinessSchool, NorwegianSchoolofEconomics Abdul Aziz Ahmad - Manchester Business School, Mike Newman Analysis Software: An IllustrationofLimitationsand Advantages *Best PaperNominee*Computer-Assisted QualitativeData Julio Ortiz-RutgersUniversity ontheDigitalDivide to UnderstandingMu-FiInterventions *Best Practice PaperNominee*AGrounded Theory Approach 59 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.)

Singapore, Dong Zhang - Shell IT SERVICES (SIGSVC) IT Service Management; Strategy and Design of IT Services Chair: Ethan Hadar, Computer Associates, Israel 379. *Best Paper Nominee* Coping with Nuisances on the Web Nathan Prestopnik, Ping Zhang - Syracuse University 388. A Framework for the Design of Service Maps Falk Kohlmann - University of Leipzig, Rene Börner - Frankfurt School of Finance & Management, Rainer Alt - University of 2:00 PM-3:30 PM Leipzig Convenciones II - Club Empresarial ICTS IN GLOBAL DEVELOPMENT (SIGGlobDev) 389. Evaluating IT Service Delivery amongst ISPs from Nicaragua IS for Developing Countries Johnny Flores - Universidad Nacional de Ingenieria, Lazar Rusu, Chair: Biswadip Ghosh, Metropolitan State College of Denver Paul Johannesson - Stockholm University

380. Information Needs in Developing Countries: How Are They Being Served by Public Access Venues? 390. Reuse-Mechanisms for Mass Customizing IT-Service Agreements Elizabeth Gould, Ricardo Gomez - University of Washington, Kemly Henrik Brocke, Falk Uebernickel, Walter Brenner - University of St. Camacho - Sula Batsu Gallen

381. The Success of Student Information Management System: The 391. ‘Stuff’ Happens: A Theoretical Framework for Internal IS Service Case of Higher Education Institution in Ethiopia Recovery Getahun Semeon - Addis Ababa University, Solomon Negash - Mohammad Najjar, Aaron Smith, William Kettinger - University of Kennesaw State University, Philip Musa - University of Alabama at Memphis Birmingham 2:00 PM-3:30 PM 382. Users’ Perceptions of Information Systems Implementation in Inka I - Swissôtel Banking Institutions in a Developing Nation ECOMMERCE AND EBUSINESS (SIGeBiz) Francis Andoh-Baidoo, Marco Villarreal - University of Texas - Pan Online Privacy, Trust and Security I American, Lai Liu - University of Texas - Pan American, Perpetual Chair: Diana Young, University of Texas at San Antonio Wuddah-Martey - Ghana Institute of Management and Public Administration 392. User Acceptance of Multiple Password Systems: A Proposed Study Christopher Kreider, V. Rao - University of Texas at San Antonio 383. IS Project Escalation in Developing Countries Laurence Brooks, Bella Eke - Brunel University 393. Re-examining the Information Systems Security Problem from a Systems Theory Perspective 2:00 PM-3:30 PM Diana Young - University of Texas at San Antonio, Wm. Conklin - Paracas II - Swissôtel University of Houston, Glenn Dietrich - University of Texas at San STRATEGIC USE OF IT Antonio IT-Governance, Alignment, and Architectures (I) Chairs: Danijel Milicevic, Frankfurt School of Finance and Management, 394. Security Management Life Cycle (SMLC): A Comparative Study K.D. Joshi, Washington State University Joobin Choobineh, Evan Anderson - Texas A&M Unvierstiy, Michael Grimaila - Air Force Institute of Technology 384. Selecting and Ranking IT Governance Practices for Electric Utilities Luiz Martins, Paulo Cunha - CISUC, Antão Moura - Federal 2:00 PM-3:30 PM University of Campina Grande, Antonio Figueiredo - University of Empresarial 2 - Club Empresarial Coimbra PERFORMANCE MEASUREMENT Performance and Business Processes Chair: Stefan Smolnik, European Business School 385. *Best Paper Nominee* Predicting Patterns of Information Systems Alignment in Entrepreneurial Organizations 395. Call Center Key Performance Indicators and Customer Satisfaction Brent Gallupe - Queen’s University, Chris Street - University of Luiz Joia, Alexandre Oliveira - Brazilian School of Public and Regina, Blaize Reich - Simon Fraser University Business Administration

386. IT Governance Implementation - Case of a Brazilian Bank 396. Service Dominant Logic and Business Process Blueprinting: Vilmar Grüttner- Universidade Federal de Santa Catarina, Fernando Enhancing the View on Performance by Integrating the Customer Silva - Anderson Itaborahy Perspective Martin Gersch, Bernd Schöler, Michael Hewing - Freie Universität 387. IT Governance and Organizational Transformation: Findings From Berlin an Action Research Study Boris Otto - University of St. Gallen 397. Towards a Methodology to Assess Changes in IT Business Value in Terms of Business Process Performance Anne Dohmen, Michael Leyer, Janusch Patas - Frankfurt School of Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 2:00 PM-3:30 PM Finance & Management 16 Empresarial 1 - Club Empresarial 60 Chair: DianeStrong, Worcester PolytechnicInstitute Role of Technology Processes inImprovingHealthCareDelivery IT INHEALTH CARE(SIGHEALTH) Las Lanzas-ClubEmpresarial 2:00 PM-3:30PM Conference Schedule Chair: Lynn Keane, UniversityofSouthCarolina Social Networkingand Web 2.0inthe Workplace (II) END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Chan -Swissôtel 2:00 PM-3:30PM Chair: Anastasia Papazafeiropoulou, BrunelUniversity Social Aspects ofSocialNetworking(II) SOCIAL ISSUESINIS Sipan -Novotel 2:00 PM-3:30PM 398. 402. 399. 403. 400. 404. 401. 405.

Edward Michelson-Case Western University Reserve David Tilson, Vera Tilson -UnversityofRochester, Vicken Totten, Workstyles andEDOperationalEfficiency Unanticipated InfluenceofCoordinationMechanismsonPhysician Charlie Chen, Alanah Mitchell- Appalachian StateUniversity Construal Traits Improving the Trust ofUsersonSocialNetworkingSitesviaSelf- University of Twente Diederik Rothengatter, ChristiaanKatsma, JosvanHillegersberg- Transformations inHealthcare Simulation As aMethod To SupportComplexOrganizational EM StrasbourgBusinessSchool Hajer Kefi-UniversityParisDescartes, AlyaMlaiki, MichelKalika- Matter? Shy PeopleandFacebookContinuanceofUsage: DoesGender University University of Alabama-Birmingham Hospital, CarmenLewis- Troy James (Jim)Ryan- Troy University, BarbaraDoster, SandraDaily- Redesign: A CaseStudyPerspective Mining PerioperativeDataforBusinessProcess Analysis and - NorthernKentuckyUniversity Xueyan Yang -ZhejiangForestUniversity, XiaoniZhang, BenMartz Examining Virtual Tourism CommunityinChina Brian Hilton-ClaremontGraduateUniversity Ben Schooley, Rondalynne McClintock, Yoonmi Lee, SueFeldman, Hospital Settings Improving ITEnabledContinuityofCare Across Pre-Hospitaland University of Technology Sebastian Reiter, GlennStewart, Christine Bruce-Queensland cultural Research Integrating QualitativeandQuantitative Approaches inCross- Chair: HelenHasan, University of Wollongong Sustainability, GreenInformationSystems, and Technology (I) ORGANIZATIONAL ISSUESINIS Inka IV-Swissôtel 2:00 PM-3:30PM Roman Brandtweiner, Vienna UniversityofEconomicsandBusiness Chairs: Christopher Atkinson, UniversityofManchester, Socio-Technical Aspects ofInformationSystems PHILOSOPHICAL PERSPECTIVESINIS Directorio 3-ClubEmpresarial 2:00 PM-3:30PM Mexico Chair: GuillermoRodriguez-Abitia, UniversidadNacional Autonoma de Spanish Mini Track (III) IT FORLATIN AMERICA (INSPANISH, PORTUGUESE, ORENGLISH) Inka II-Swissôtel 2:00 PM-3:30PM 408. 407. 406. 415. 411. 410. 409. 414. 413. 412.

Parag Kosalge, Olvi Tole -Grand Valley StateUniversity and FactorsInfluencingIts Adoption Web 2.0andBusiness: EarlyResultsonPerceptionsof Web 2.0 City UniversityofHongKong Carol Ou- The HongKongPolytechnicUniversity, RobertDavison- The ImpactofInstantMessaginginthe Workplace Terence Saldanha, MayuramKrishnan-UniversityofMichigan Analysis Organizational Adoption of Web 2.0 Technologies: An Empirical Laura Iacobelli, RobertOlson, JeffreyMerhout -MiamiUniversity Green/Sustainable IT/IS: Concepts andCases University Mathieu Chauvet-UniversityofParis-Dauphine, GeorgiaState Deleuzian Approach The ManagementofDistanceinRemote-Work Environments: A South Wales Sebastian Boell, DubravkaCecez-Kecmanovic-UniversityofNew Attributes ofInformation Stefan Schellhammer-UniversityofMünster Metaphysics ofChangeandIdentity Estela Muñoz Andrade -Universidad Autónoma de Aguascalientes Uso de Tecnologías deInformaciónparalaMejora del Aprendizaje Johannesson -KTH, LazarRusu-StockholmUniversity Norman Vargas -NationalUniversityofEngineering, Paul the PublicUniversitiesofNicaragua A UnifiedStrategicBusinessandIT AlignmentModel: AStudyin Rondán-Cataluña, Jorge Arenas-Gaitán -Universidadde Sevilla Patricio Ramírez-Correa-UniversidadCatólicadelNorte, F. Javier de e-Learningen Alumnos deEducaciónSuperiorenChile Explorando laInfluenciadelGéneroenPercepcióny Adopción 61 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.) 416. Green Business and Online Price Premiums: Will Consumers Pay More to Purchase from Environmentally Friendly Technology 422. *Best Paper Nominee* Demography-Awareness in Companies? E-Government - A Quantitative Comparison of Germany and Joseph Cazier - Appalachian State University, Benjamin Shao, Japan Robert St. Louis - Arizona State University Björn Niehaves - University of Muenster, Kevin Ortbach - ERCIS

417. Reducing Environmental Impact in Procurement by Integrating 423. Digital Government Implementation: A Comparative Study in USA Material Parameters in Information Systems: The Example of Apple and Russia Sourcing Evgeny Styrin - Moscow State University, Theresa Pardo - SUNY Ali Dada - SAP Research, Ali Dada - University of St. Gallen, Albany Thorsten Staake - ETH Zurich, Elgar Fleisch - University of St. Gallen 424. A Cross-Cultural Comparison of E-government Success Measures: An Empirical Investigation 3:30 PM-4:00 PM Gemoets Leo, M. Adam Mahmood - University of Texas at El Paso, Swissôtel and Novotel (*no coffee available at Club Empresarial*) B Adenso-Diaz - University of Oviedo, Spain, Pilar Gonzalez - Coffee Break University of Gijon

4:00 PM-5:30 PM 425. Analysis of County Level E-Government Implementations Choquequirao - Novotel Queen Booker, Robert Zelin - Minnesota State Minnesota, Tutorial: IS Strategic Thinking for E-Business Implementations and Mankato, Brian Reithel - University of Minnesota, Carl Rebman - Opportunities in Developing Countries University of San Diego, Fred Kitchens - Ball State University John Haynes, S. Arockiasamy - University of Nizwa 4:00 PM-5:30 PM 4:00 PM-5:30 PM Inka III - Swissôtel Nazca I - Swissôtel IT PROJECT MANAGEMENT (SIGITProjMgmt) Panel: Smart Phones: Current Issues, Pros/Cons, and Future Directions Development of IT Project Managers JP Shim - Mississippi State University, Sasha Dekleva - DePaul University, Chair: Michael Prifling, J.W. Goethe University Jan Muntermann - J.W.Goethe-University Frankfurt, Byungtae Lee - KAIST 426. Teaching Project Management Skills: An Example of Collaboration between a University and the Local PMI Chapter 4:00 PM-5:30 PM Robin Poston, Sandra Richardson - University of Memphis Inka V - Swissôtel ADOPTION & DIFFUSION OF INFORMATION TECHNOLOGY (SIGADIT) 427. Understanding the Acceptance and Usage of IT Project Adoption and Diffusion of Information Technologies (III) Management Methodologies: Towards a Conceptual Model Chair: Kai Larsen, University of Colorado Supported by Case Studies Kunal Mohan, Frederik Ahlemann - European Business School 418. Selecting an Appropriate Operationalization of the System Usage (EBS) Construct: An IT Artifact Perspective Mohammad Moeini - Concordia University, Liette Lapointe - McGill 428. Adapting Project Management Standards - Deriving Guidance University from Reference Modelling Jan vom Brocke - University of Liechtenstein, Sonia Lippe - SAP 419. Adopting New Software: Drivers of Voluntary Adoption in the same Research Product Category Nainika Patnayakuni, Ravi Patnayakuni, David Berkowitz - 429. From Project Management to Project Leadership University of Alabama, Huntsville Frank Braun - Northern Kentucky University, Michel Avital - University of Amsterdam 420. Organic Evolution and The Capability Maturity of Business Intelligence 4:00 PM-5:30 PM Stephen Russell, Maliha Haddad - George Washington Unviersity, Nazca II - Swissôtel Margherita Bruni - AARP, Mary Granger - George Washington VIRTUAL WORLDS Unviersity Education and Business in Virtual Worlds and Web 2.0 Chair: Moez Limayem, University of Arkansas 421. A Transdisciplinary Approach to Construct Search and Integration Kai Larsen, Jintae Lee, Jingjing Li, Chih How Bong - University of 430. An Inductive Analysis of Factors Affecting Student Attitudes toward Colorado a Virtual World Learning Environment Chi Zhang - Southern Polytechnic State University, Mehruz Kamal - The College at Brockport, Ilze Zigurs - University of Nebraska at 4:00 PM-5:30 PM Omaha Empresarial 3 - Club Empresarial E-GOVERNMENT (SIGe-Gov) 431. Experiential Learning in Virtual Worlds - A Case Study for Comparative E-Government Entrepreneurial Training Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th Chair: Bjorn Niehaves, University of Muenster - ERCIS Stefan Stieglitz - University of Muenster, Christoph Lattemann, 16 62 Chair: PiotrSoja, CracowUniversityofEconomics Enterprise Systems Adoption andBusinessModels(II) ENTERPRISE SYSTEMS(SIGENTSYS) Caral -Novotel 4:00 PM-5:30PM Conference Schedule Chair: Beverly Kahn, SuffolkUniversity Information Quality ineGov, Financial Reports, andMasterData DATA AND INFORMATION QUALITY(SIGDQIQ) Directorio 2-ClubEmpresarial 4:00 PM-5:30PM Chair: SolomonNegash, KennesawStateUniversity ICT andEconomicDevelopmentin Africa ICTS INGLOBALDEVELOPMENT(SIGGlobDev) Convenciones II-ClubEmpresarial 4:00 PM-5:30PM 432. 433. 434. 437. 435. 438. 436. 439. 440.

Miriam Kallischnigg-PotsdamUniversity Cedros School, BrianButler-UniversityofPittsburgh, PhilippKoenigs- Philip Raeth, NilsUrbach, StefanSmolnik-EuropeanBusiness The Adoption of Web 2.0inCorporations: A ProcessPerspective Rebecca Jestice, SurinderKahai-BinghamtonUniversity Study The Effectivenessof Virtual Worlds forEducation: An Empirical Sarah Fuller, Tim McLaren-RyersonUniversity Small andMediumEnterprises A Comparative Modesfor Analysis ofEnterpriseSystemsDelivery - SouthernUniversity University, Innocent Avevor -UniversityofGhana, StephenIsabalija Richards Concepts, LongeOlumide, Victor Mbarika -Southern Richard Boateng-SouthernUniversity, RichardBoateng-Pearl Cyber CrimeandCriminalityinGhana: ItsFormsandImplications Mannheim, JensDibbern-UniversityofBern Thomas Huber-UniversityofBern, Thomas Kude-Universityof - Application SoftwareIndustry CaseStudy An Exploratory Resolving Tensions inHub-and-SpokeNetworksoftheEnterprise of Washington, RicardoGomez-Universityof Washington Shaun Pather-CapePeninsulaUniversityof Technology, University Libraries, Telecentres And Cybercafés inSouth Africa andBrazil Public Access ICT: A South-South Comparative Analysis of of Potsdam Eldar Sultanow, CarstenBrockmann, NorbertGronau-University of SoftwareCompanies Enterprise SystemsEcosystem: A CaseStudyBasedComparison Edephonce Nfuka-UniversityofDaresSalaam Developing Country: The Case of Tanzania IT GovernanceMaturityinthePublicSectorOrganizationsa Ariyo Maiye, KathyMcGrath- BrunelUniversity ICTs andSustainableDevelopment: A CapabilityPerspective Chair: RaviSeethamraju, UniversityofSydney Integrated CurriculumIssues IS INEDUCATION (SIGED) Directorio 1-ClubEmpresarial 4:00 PM-5:30PM Chair: Janusch Patas, FrankfurtSchool ofFinanceandManagement IT-Governance, Alignment, and Architectures (II) STRATEGIC USEOFIT Paracas II-Swissôtel 4:00 PM-5:30PM Chair: Hok Y. Lai, CityUniversityofHongKong Intelligent Agent andSemantic Web Technologies AGENT-BASED INFORMATION SYSTEMS Las Lanzas-ClubEmpresarial 4:00 PM-5:30PM 448. 447. 446. 445. 444. 443. 442. 441. 451. 450. 449.

Gondy Leroy-ClaremontGraduateUniversity Rondalynne McClintock, Yoonmi Lee, JuneHilton, BrianHilton-, Content toGenerateStudentInterest Integrating EnvironmentalScienceintoInformation Technology Fielding -ManchesterMetropolitanUniversity Julie Hardman, Alberto Paucar-Caceres, CathyUrquhart, Alan Datasets: A RandomForest Application Predicting StudentsProgressionUsingExistingUniversity Zovko, JoshuaPearce-Queen’s University Jacqueline Corbett, Jane Webster, KoraySayili, IvanaZelenika- IT underConstruction Measures:Developing andJustifyingEnergyConservation Green Winston Chong, Wu Ding-EssexCountyCollege Security andInformation Technology Hongwei Zhu, Harris Wu -OldDominionUniversity SEC Filings Quality ofXBRLUSGAAP Taxonomy: EmpiricalEvaluationusing Commission Peijun Hong, Zhen Weng -ShanghaiJiadingScience& Technology Yurong Yao -SuffolkUniversity, Yang Lee-NortheasternUniversity, Discourse Power ofInformationChannels: Participationine-Government Boris Otto, Verena Ebner, KaiHüner-UniversityofSt. Gallen Measuring MasterDataQuality: FindingsfromaCaseStudy Boris Otto, KaiHüner, HubertÖsterle-UniversityofSt. Gallen A Cybernetic View onDataQualityManagement Angela Mattia-JacksonvilleUniversity Support Agents: Study An Exploratory The OptimalEmploymentofSupplyChain ManagementDecision Hok Yin Lai-CityUniversityofHongKong Multi-Agent e-LearningSystemFor Adaptive Learning Haklae Kim-SamsungElectronics Why DoFolksonomiesNeedSemantic Web Technologies? 63 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Saturday, August 14, 2010 Conference Schedule

Saturday, August 14, 2010 (cont.) 452. Critical Issues in Enterprise Architecting - A Literature Review Study in a Telecom Company Carsten Lucke, Sascha Krell, Ulrike Lechner - Universität der Catarina Ferreira da Silva, Paulo Cunha - University of Coimbra, Bundeswehr München Paulo Melo - INESC Coimbra and University of Coimbra, Marinos Themistocleous - University of Coimbra 453. IT Capability, Innovation Capability, and Long-Term Performance: A Research Approach 463. Validating Results of Human-Based Electronic Services Leveraging André Schaefferling, Heinz-Theo Wagner - German Graduate Multiple Reviewers School of Management & Law (GGS) Robert Kern, Cordula Bauer, Hannes Thies, Gerhard Satzger - Karlsruhe Institute of Technology (KIT) 454. Strategies for Leveraging IT-enabled Service Innovation in Intensively Competitive Market 4:00 PM-5:30 PM Shari Shang, Chien Chun Chen - National Chengchi University Empresarial 2 - Club Empresarial SOCIAL INCLUSION 455. Towards a Structured Application of IT Governance Best Practice Social Inclusion Reference Models Chair: Marlei Pozzebon, HEC Montreal Stefanie Looso - Frankfurt School of Finance and Management 464. Influence of ICT on Masculinities and Time Management 4:00 PM-5:30 PM Paco Abril - Open University of Catalonia (UOC), Alfons Romero - Inka I - Swissôtel Girona University ECOMMERCE AND EBUSINESS (SIGeBiz) Online Privacy, Trust and Security II 465. Millennials and Masculinity: A Shifting Tide of Gender Typing of Chair: Gaurav Bansal, University of Wisconsin at Green Bay ICT? Eileen Trauth - Pennsylvania State University, K.D. Joshi - 456. An Empirical Study of Multi-dimensional Trust and E-loyalty in Washington State University, Lynette Kvasny, Jing Chong, Sadan E-commerce in China Kulturel, Jan Mahar - Pennsylvania State University Lin Xiao, Zixiu Guo, John D’ambra - University of New South Wales 466. Inclusive or Exclusive? Methodological Practice and Policy for 457. The Impact of Online Service Recovery on Customer Satisfaction Organizationally and Socially Relevant IS Research Bin Gu - University of Texas at Austin, Qiang Ye - Harbin Institute of Robert Davison, Maris Martinsons - City University of Hong Kong Technology 467. Introducing Eco-Masculinities: How a Masculine Discursive 458. Privately Waiting - A Usability Analysis of the Tor Anonymity Subject Approach to the Individual Differences Theory of Gender Network and IT Impacts an Environmental Informatics Project Benjamin Fabian, Florian Goertz, Steffen Kunz, Sebastian Müller, David Kreps - University of Salford Mathias Nitzsche - Humboldt-Universität zu Berlin 4:00 PM-5:30 PM 459. *Best Paper Nominee* Trading Trust for Discount: Does Sipan - Novotel Frugality Moderate the Impact of Privacy and Security SOCIAL ISSUES IN IS Concerns? Social Issues in Information Technology or Social Issues and Technology Gaurav Bansal - University of Wisconsin - Green Bay, Mariam in Organizations Zahedi - University of Wisconsin-Milwaukee Chair: Michael Knight, University of Wisconsin at Green Bay

468. Who Owns The Knowledge That I Share? 4:00 PM-5:30 PM Babis Theodoulidis - Manchester Business School Empresarial 1 - Club Empresarial IT SERVICES (SIGSVC) 469. Emergent Leadership, Gender, and Culture: The Case of Sri Lanka Service Science, Management and Engineering (SSME): Theories and Traci Carte, A. Schwarzkopf, Nan Wang - University Of Oklahoma Artifacts for Service Systems Chair: Stephan Kwan, San Jose State University 470. *Best Practice Paper Nominee* Threat of Professional 460. Map to Service-Oriented Business and IT: A Stratified Approach Obsolescence and Mobility Intentions: The Mediating Role of Janne Korhonen, Kari Hiekkanen, Mikko Heiskala - Aalto University Coping Strategies Damien Joseph, Soon Ang - Nanyang Technological University 461. Networked Mechanism Design - Incentive Engineering in Service Value Networks as Exemplified by the Co-Opetition Mechanism Tobias Conte - Research Center for Information Technology (FZI), 471. Evaluating Scholarly Influence Through Social Network Analysis: Benjamin Blau - Karlsruhe Institute of Technology (KIT), Rico the Next Step in Evaluating Scholarly Influence Knapper - Research Center for Information Technology (FZI) Hirotoshi Takeda, Duane Truex - Geogia State University, Michael Cuellar - North Carolina Central University 462. Semantics Take the SOA Registry to the Next Level: an Empirical 4:00 PM-5:30 PM Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 64 Chair: MarceloMejia, Instituto Tecnológico Autónomo deMéxico Spanish Mini Track (IV) IT FORLATIN AMERICA (INSPANISH, PORTUGUESE, ORENGLISH) Inka II-Swissôtel Conference Schedule Chair: DonnaEverett, MoreheadStateUniversity Workplace CollaborationandKM(I) END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Chan -Novotel 4:00 PM-5:30PM Chair: Sameer Verma, SanFranciscoStateUniversity Sustainability, Green InformationSystems, and Technology (II) ORGANIZATIONAL ISSUESINIS Inka IV-Swissôtel 4:00 PM-5:30PM 472. 478. 473. 474. 475. 476. 477. Adoption ofSustainabilityinITServices: RoleofITService

Marcelo Mejia-Instituto Tecnológico Autónomo deMéxico Desarrollo yEvaluacióndeModelosCalificaciónCrediticia Luiz Joia-BrazilianSchoolofPublicandBusiness Administration, Tacit Knowledge Transfer Within Organizations Gimmy Sanjines Tudela -Universidaddel Valle Modelaje yPronósticoMedianteRedesNeuronales Artificiales Detección deCaosenSeries Temporales deContaminación Gimmy Sanjines Tudela -Universidaddel Valle Óptica delaLógicaDifusa Valoración deBienes Ambientales UnaPropuesta Teórica desdela Ruediger Zarnekow- Technische UniversitaetBerlin Institute of Technology, LutzKolbe-UniversityofGoettingen, Nils-Holger Schmidt-UniversityofGoettingen, KorayErek-Berlin Investigation Predictors ofGreenIT Adoption: ImplicationsfromanEmpirical Calcutta Shankha Roy, Abhijit Datta-IndianInstituteofManagement, Monideepa Tarafdar, SachinModi- The Universityof Toledo, Providers University Stoney Brooks, Xuequn Wang, SaoneeSarker- Washington State Unpacking GreenIT: A ReviewoftheExistingLiterature

Morning Coffee Swissôtel andNovotel (*nocoffeeavailableatClubEmpresarial*) 7:30 AM-9:00 AM Social Event Swissôtel Tent 6:30 PM-10:00PM Chair: Carsten Brockmann, Universityof Potsdam Enterprise Systems Adoption andBusinessModels(III) ENTERPRISE SYSTEMS(SIGENTSYS) Caral -Novotel 8:30 AM-10:00 AM Chair: Anders Haug, UniversityofSouthernDenmark Adoption andDiffusionofInformation Technologies (IV) ADOPTION &DIFFUSIONOFINFORMATION TECHNOLOGY (SIGADIT) Inka V -Swissôtel 8:30 AM-10:00 AM Brigham Young University Carolyn Jacobson-MountSaintMary’s University, - RaymanMeservy Results Panel: Assessment Benchmarking: UnderstandingandUsing Assessment Nazca I-Swissôtel 8:30 AM-10:00 AM Steven Alter -UniversityofSanFrancisco Systems andOperationsManagement Tutorial: Work SystemConceptsastheCorefor Teaching Information Choquequirao -Novotel 8:30 AM-10:00 AM Registration Swissôtel Foyer 7:30 AM-12:00 PM Sunday, August 15, 2010 480. 479. 482. 481.

Myriam Karoui, Ali Gurkan, Aurélie Dudezert-EcoleCentraleParis Perspectives Virtual Team Collaboration: A ReviewofLiteratureand Lousiville, MandyDang-Universityof Arizona Sue Brown-Universityof Arizona, Sherry Thatcher -Universityof Organizations (ResearchinProgress) The EvolvingInfluenceofDiversityandMediain Virtual Bernardo Lemos-PetrobrásS.A. University ofKansas Sun, Yucong Liu, KiljaeLee, Juan Mao, GeorgeMarakas- Miguel Aguirre-Urreta -DePaulUniversity, MichaelEllis, Wenying the Technology Acceptance Literature How Many Technology Types Are Resultsfrom There? Preliminary Southern Denmark Anders Haug, SorenPedersen, Jan Arlbjorn -University of Enterprises Identifying theITReadinessofSmallandMediumSized 65 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Sunday, August 15, 2010 Conference Schedule

Sunday, August 15, 2010 (cont.)

University 483. What Characterizes an Enterprise Systems Implementation Methodology? 494. A Measurement of Non-linear Relationship between IS Qualities Daniela Mihailescu - Jönköping University, Marius Mihailescu - and User Satisfaction School of Economics and Mangement, Lund University Heun Dong Park, SooMin Park, IkHoon Jang, Young Chan Choe - Seoul National University 484. Individual Readiness for Change in the Context of Enterprise Resource Planning Systems Implementation 8:30 AM-10:00 AM Leonardo Caporarello - Bocconi University, Assia Viachka - Inka II - Swissôtel Stockholm School of Economics DECISION SUPPORT, KNOWLEDGE AND DATA MANAGEMENT SYSTEMS (SIGDSS) 485. A Study of Emerging Multi-cultural and Multi-national Issues in Issues in Knowledge Management Enterprise System Adoption Processes Chair: Ron Freeze, Emporia State University Møyfrid Sannarnes - University of Agder 495. Citation Analysis and Trends in Knowledge Management 486. The Impacts of Organizational Learning and Innovation on W. Landrum, Zack Jourdan, Dianne Hall - Auburn University, Enterprise Systems Benefits of Australian Organizations Teresa Lang - Columbus State University Leon Teo, Mohini Singh, Vanessa Cooper - RMIT University 496. Decision Support System Variables for Reverse Logistics 8:30 AM-10:00 AM Benjamin Hazen, R. Rainer, Dianne Hall, W. Landrum - Auburn Inka I - Swissôtel University ECOMMERCE AND EBUSINESS (SIGeBiz) Global E-Commerce 497. Knowledge Creation and Firm Performance: Mediating Processes Chair: Michael Chlistalla, Goethe University Frankfurt from an Organizational Agility Perspective Tingting (Rachel) Chung - Carlow University, Ting-Peng Liang 487. E-Business in Entertainment: Insights from the Use of Business - National Sun Yat-Sen University, Chih-Hung Peng - Georgia Intelligence in the Norwegian Music Industry Institute of Technology, Deng-Neng Chen - National Pingtung Anastasia Papazafeiropoulou - Brunel University, Wanda Presthus, University of Science and Technology Eivind Brevik - NITH 498. Challenges in Knowledge Management 488. E-commerce Readiness in Ethiopia: A Macro-level Assessment Max Rohde, David Sundaram - University of Auckland Elizabeth Ayalew, Lemma Lessa - Addis Ababa University 8:30 AM-10:00 AM 489. Disintermediation in the Tourism Industry: Theory Vs. Practice Nazca II - Swissôtel Laddawan Kaewkitipong - Thammasat University VIRTUAL WORLDS Participation, Behavior, and Collaboration in Hedonic Virtual Worlds 490. Product Uncertainty in Online Marketplaces in China: An Chair: Samuel Goh, Florida State University Econometric Model Yili Hong, Paul Pavlou - Temple University 499. Examining the Role of Utilitarian and Hedonic Factors and their Moderators for Virtual World Collaborations 8:30 AM-10:00 AM Shirish Srivastava - HEC School of Management, Paris, Shalini Paracas II - Swissôtel Chandra - Nanyang Technological University STRATEGIC USE OF IT Information Management in the Food and Agriculture Industries 500. Chaotic Worlds: An Analysis of World of Warcraft Chair: Junghoon Moon, Korea Advanced Institute of Science and Brad McKenna, Lesley Gardner, Michael Myers - University of Technology Auckland

491. Knowledge Discovery from Satellite Images for Drought Monitoring in Food Insecure Areas 501. *Best Paper Nominee* Conflict, Conflict Management and Getachew Berhan - Addis Ababa University, Anat Hovav - Korea Performance in Virtual Teams University, Solomon Atnafu - Addis Ababa University Julia Gallenkamp - LMU Munich, Audrey Korsgaard - University of South Carolina, Arnold Picot - LMU Munich, Isabell Welpe 492. The Influence of Human Factors on Vulnerability to Information - Technische Universität Munich, Rolf Wigand - University of Security Breaches Arkansas at Little Rock Edimara Luciano - Pontifical University of Rio Grande do Sul

(PUCRS), M. Adam Mahmood - University of Texas at El Paso, Antonio Carlos Maçada- UFRGS

493. Precision Agriculture in the Dairy Industry: The case of the AfiMilk® System Ron Berger - Seoul National University, Anat Hovav - Korea Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 66 Chair: Alanah Mitchell, Appalachian StateUniversity Social StructuresinITProjects IT PROJECTMANAGEMENT(SIGITProjMgmt) Inka III-Swissôtel 8:30 AM-10:00 AM Conference Schedule Sipan -Novotel 8:30 AM-10:00 AM Chair: Vanessa Cooper, RMITUniversity Sustainability, Green InformationSystems, and Technology (III) ORGANIZATIONAL ISSUESINIS Inka IV-Swissôtel 8:30 AM-10:00 AM 503. 507. 504. 508. 505. 509. 506. 510.

502.

Mark Thorogood, Gurvirender Tejay -NovaSoutheasternUniversity Strategies ofITProject Teams Utilizing End-userRequirementstoInformtheKnowledgeSupply Geoff Dick-UniversityofNewSouth Wales Organizational GreenIT: ItSeemstheBottomLineRules - Osei-Bryson Virginia CommonwealthUniversity Corlane Barclay-Universityof Technology, Jamaica, Kweku-Muata A CaseStudy Approach An ExplorationofKnowledgeManagementPracticesinITProjects: Dirk Hovorka, Nancy Auerbach -BondUniversity Systems Building CommunitySustainabilitywithGeographicInformation Commonwealth University Angela Mattia-JacksonvilleUniversity, Heinz Weistroffer - Virginia Management A SocialNetworkPerspectiveofInformationSystemsProject Liechtenstein Business Transformation Academy, JanvomBrocke-University of Queensland Universityof Technology, ChristophPimmer-SAP Stefan Seidel- The UniversityofLiechtenstein, JanRecker - Sustainable BusinessPractices Enablers andBarrierstotheOrganizational Adoption of Gerardo Zendejas, MikeChiasson-UniversityofLancaster Projects asSocialMovements Wietske vanOsch, Michel Avital -Universityof Amsterdam From GreenITtoSustainableInnovation Wigand -Universityof Arkansas atLittleRock Munich, Isabell Welpe - Technische UniversitätMunich, Rolf Universität München, JuliaGallenkamp, Arnold Picot-LMU Jakob Assmann -LMUMunich, MarcusDrescher- Technische Opportunities forResearchon Virtual Organizationsand Teams *Best Practice PaperNominee*MMOGsasEmerging Chair: RonFreeze, Emporia StateUniversity Applications ofKnowledgeManagement (SIGDSS) DECISION SUPPORT, KNOWLEDGE AND DATA MANAGEMENTSYSTEMS Inka II-Swissôtel 10:30 AM-12:00 PM Ghazi Alkhatib -PrincessSumayaUniversityfor Technology Tutorial: Web andSOAstandards and Emerging Service Trends Choquequirao -Novotel 10:30 AM-12:00 PM Coffee Break Swissôtel andNovotel (*nocoffeeavailableatClubEmpresarial*) 10:00 AM-10:30 AM Placement Macchu Picchu -Novotel 8:30 AM-12:00 PM Chair: DonnaEverett, MoreheadStateUniversity Workplace CollaborationandKM (II) END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Chan -Novotel 8:30 AM-10:00 AM Chair: SubhasishDasgupta, Georga Washington University Virtual Communities(I) SOCIAL ISSUESINIS 517. 516. 515. 514. 513. 512. 511.

Mark Gregory -ESCRennesSchoolofBusiness Mark Gregory Collaboration andEnd-UserInformationManagement Tools Ann Svensson-University West Orientated Work An Approach for Trust andISEngagementinProfessional- Stephen Diasio, Nuria Agell -ESADEBusinessSchool Knowledge Management An Intermediary’s PerspectiveonCo-creation: Mechanismsfor Radhika Jain-BaruchCollege Initiatives Investigation ofGovernanceMechanismsforCrowdsourcing Khet Oo Tha -NationalUniversityofSingapore Contribution inElectronicKnowledgeRepository Examining theFactorsInfluencingContinuedKnowledge Karen Patten, Lynn Keane-UniversityofSouthCarolina Enterprise 2.0ManagementandSocialIssues Janice Lo-BaylorUniversity Model ofInformationDisclosureonSocialNetworkingSites Privacy Concern, LocusofControl, andSalienceina Trust-Risk 67 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Sunday, August 15, 2010 Conference Schedule

529. Signaling Mechanisms and Survival of Service Providers in an Sunday, August 15, 2010 (cont.) Electronic Market Rajiv Banker - Temple University, Iny Hwang - Drexel University, 518. *Best Practice Paper Nominee* Core Asset Repository Sunil Wattal - Temple University Methodology (CARM) for Software Reuse Yael Shemesh, Esther Glasser - Rafael, Meira Levy - Haifa 10:30 AM-12:00 PM University, Ben-Gurion University of the Negev Caral - Novotel ENTERPRISE SYSTEMS (SIGENTSYS)

E-Search: Enterprise System Architecture and Organizational Success 519. Knowledge Centers in Professional Services Firms: Design and Chair: Frank Armour, American University Empirical Evidence Michael Hertlein, Stefan Smolnik, Gerold Riempp - European 530. Scalability and Performance of a Virtualized SAP System Business School Andre Boegelsack, Holger Wittges, Helmut Krcmar - Technische 520. Expert Relativity: Identify the Expert Just Ahead Universitaet Muenchen Ronald Freeze, Peggy Lane, Sharath Sasidharan - Emporia State 531. Architecture For Analyzing Manufacturing Execution Data - Using University Business Intelligence Logic

521. Drivers of Knowledge Contribution in Open Fora: Findings from Philipp Louis - Boehringer Ingelheim Pharma GmbH & Co. KG, Wikipedians Sebastian Olbrich - University Duisburg-Essen

Amitava Dutta - George Mason University, Rahul Roy, Priya 532. Understanding the Performance Impact of Enterprise Architecture Seetharaman - Indian Institute of Management Calcutta Management 10:30 AM-12:00 PM Johannes Lux, Gerold Riempp, Nils Urbach - European Business Inka III - Swissôtel School

IT PROJECT MANAGEMENT (SIGITProjMgmt) 533. Awaiting Explanation in the Field of Enterprise Architecture Avoiding IT Project Failures Management Chair: V. S. Rao, University of Texas, San Antonio Frank Radeke - European Business School 522. Identifying Early Warning Signs of Failures in Offshore Software Development Projects - A Delphi Survey 10:30 AM-12:00 PM Tom Philip, Gerhard Schwabe, Erik Wende - University of Zurich Paracas II - Swissôtel STRATEGIC USE OF IT 523. Specifying the Software Project Risk Construct Information Systems Strategy and Implementation Mazen El-Masri, Suzanne Rivard - HEC Montreal Chair: D. L. Revenaugh, Central State University, Wilberforce

534. Re-conceptualizing IS Strategic Alignment: the Translated Strategic 524. *Best Paper Nominee* The Organizational Culture’s Influence Alignment Model (TSAM) on Risks in IT Projects - a Structuration Perspective Isabelle Walsh - Strasbourg University, Alexandre Renaud - Michael Prifling - Frankfurt University Université Paris-Dauphine, Michel Kalika - Strasbourg University

535. Corporatizing Open Source Software Innovation in the Plone 525. IT Project Retrospectives: Learning from the Past through a Community Program of Action Research George Kuk - Nottingham University Business School, Guido Ryan Nelson - University of Virginia Stevens - Cosent

10:30 AM-12:00 PM 536. Cultural Differences in Implementing Business Process Inka I - Swissôtel Management Systems ECOMMERCE AND EBUSINESS (SIGeBiz) Pascal Ravesteyn - University of Applied Sciences Utrecht, Utrecht E-Commerce Research Issues University, Ronald Batenburg - Utrecht University Chair: Jan Muntermann, Goethe University Frankfurt 537. IT Strategy Implementation Framework - Bridging Enterprise 526. Using Ontologies in an E-Commerce Environment: Help or Hype? Architecture and IT Governance Franziska Brecht, Kerstin Schaefer - Humboldt University of Berlin Jens Bartenschlager, Matthias Goeken - Frankfurt School of Finance & Management 527. B2B Electronic Marketplaces in Supply Chain Management: Analyzing Recent Research Activities 10:30 AM-12:00 PM Christoph Pflügler, Klaus Turowski - University of Augsburg Inka V - Swissôtel ORGANIZATIONAL ISSUES IN IS 528. Corporate Blogging Today - Usage And Characteristics IS Leadership Franziska Brecht, Anastacia Cudreasova, Jing Zhou - Humboldt Chair: David Preston, Texas Christian University University of Berlin Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 68 Chair: HowardRosenbaum, IndianaUniversity Social inInformationSystemsResearch(II) Theory SOCIAL ISSUESINIS Nazca I-Swissôtel 10:30 AM-12:00 PM Conference Schedule Chair: ShuSchiller, Wright StateUniversity Team andOrganizational Collaborationin Virtual Worlds VIRTUAL WORLDS Nazca II-Swissôtel 10:30 AM-12:00 PM Chair: Nils-HolgerSchmidt, UniversityofGoettingen Sustainability, Green InformationSystems, and Technology (IV) ORGANIZATIONAL ISSUESINIS Inka IV-Swissôtel 10:30 AM-12:00 PM 538. 539. 540.

541. 548. 545. 542. 546. 543. 547. 544.

University of Amsterdam BusinessSchool Sam Solaimani-DelftUniversityof Technology, ErikJ. de Vries - Towards aHumanProcessual Approach ofBusiness-IT Alignment Administration Luiz Joia, Etienne Vreuls -BrazilianSchoolofPublicandBusiness Critical CompetenciesfortheBrazilianCIO Charles Chowa-UniversityofNorthCarolinaatGreensboro CIO Turnover, IS Change Alignment andRevolutionary Janice Lo, CynthiaRiemenschneider-BaylorUniversity Social NetworkingSite Determining Willingness toDisclosePersonalInformationona An ExaminationofPrivacyConcernsand Trust Entitiesin State University University ofBritish Columbia, OkanaganNazim Taskin -Dakota Tayfun Keskin- The Universityof Texas at Austin, Nazim Taskin - Technology Rolein Turbulent Teams: An Experiment Transactive StructuresandCollaborativeInformation Memory Texas atSan Antonio Yong SeogKim-UtahStateUniversity, MyungKo-Universityof Performance Indicators Identifying GreenITLeaderswithFinancialandEnvironmental Howard Rosenbaum, PninaShachaf-IndianaUniversity A Structuration Approach toOnlineCommunitiesofPractice University Helen Hasan-Universityof Wollongong, CatherineDwyer-Pace insights fromGreenISResearch Was theCopenhagenSummitDoomedfromStart?Some Pnina Shachaf-IndianaUniversity Answer ReliabilityonQ&ASites Tim McLaren, PriscillaManatsa, RonBabin-RyersonUniversity An InductiveClassificationSchemeforGreenITInitiatives Little Rock Rolf Wigand, DinahMande, Jerry Wood -Universityof Arkansas at Taming theSocialNetworkJungle: From Web 2.0toSocialMedia Chair: DonnaEverett, MoreheadStateUniversity Workplace CollaborationandKM (III) END-USER INFORMATION SYSTEMS&KNOWLEDGEMANAGEMENT Chan -Novotel 10:30 AM-12:00 PM Chair: SubhasishDasgupta, Georga Washington University Virtual Communities(II) SOCIAL ISSUESINIS Sipan -Novotel 10:30 AM-12:00 PM 558. 557. 556. 555. 554. 553. 552. 551. 550. 549.

University Eileen Trauth, SuwanJuntiwasarakij-PennsylvaniaState USA Knowledge Transfer ChallengesforUniversitiesandSMEsinthe Lake Dan Kim-ClearLake, Andrew Yang -UniversityofHoustonClear Management A UnifiedConceptualModelforCollaborativeKnowledge A New Approach forCollaborativeKnowledgeManagement: Center forInformationSystems(ERCIS) Jörg Becker, KatrinBergener, Matthias Voigt -European Research Communication andCoordination Supporting CreativeGroupProcesses-Groupwarefor Hong KongPolytechnicUniversity Robert Davison-CityUniversityofHongKong, CarolOu- The Firm Knowledge SharingInitiativesinaChineseProfessionalServices of Technology Aku Valtakoski, Juhana Peltonen, MikkoLaine-HelsinkiUniversity Communities Peer-to-Peer QualityandItsConsequencesin Service Virtual Carolina atCharlotte YiMing Zheng, KexinZhao, Antonis Stylianou-UniversityofNorth Information andSystemQuality Building SocialCapitalinOnlineCommunities: aPerspectiveof Nuremberg, HHL-LeipzigGraduateSchoolofManagement Angelika Bullinger, KathrinMöslein-UniversityErlangen- Innovation Contests- Where Are We? Bridget Blodgett, Andrea Tapia -PennsylvaniaStateUniversity Worlds ChangestheNatureofOrganizing When Protestsgo Virtual: HowOrganizingSocialProtestin Virtual University of Technology Stephen West, RossBrown, RossBrown, JanRecker-Queensland Environments Collaborative BusinessProcessModelingUsing3D Virtual Mathias Spirglasz-UniversitéParisDauphine Defuans -Orange(France Telecom), DoudjaSaïdiKabèche, Sébastien Damart-UniversitéParisDauphine, CNAM, Christine Business Meetings Virtual Worlds as Adjustable EnvironmentsforImmersionin

End ofconference 69 16th Americas Conference on Information Systems • Lima, Peru Conference Schedule / Sunday, August 15, 2010 Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima, th 16 70 71 16th Americas Conference on Information Systems • Lima, Peru Author’s Index

Please note: Only regular paper authors are referenced in this index, and authors are indexed by presentation number, not page number. Presentations are numbered chronologically in the conference schedule.

A B Boese, Michelle...... 247 Abbott, Pamela...... 151 Baars, Henning...... 31 Bogale, Mengistu...... 62 Abdelfattah, Belal...... 132 Babin, Ron...... 547 Bohorquez Lopez, Victor...... 350 Abdellatif, Abdelaziz...... 174 Bagchi, Kallol...... 132, 277 Bong, Chih How...... 421 Abib, Gustavo...... 206 Bahari, Mahadi...... 186 Bonner, Nancy...... 53 Abril, Paco...... 464 Bahrs, Julian...... 226 Bontis, Nick...... 292 Ackermann, Tobias...... 211 Bajaj, Akhilesh...... 336 Booker, Queen...... 425 Adenso-Diaz, B...... 424 Bajpai, Kartikeya...... 309 Booth, Larry...... 15 Agell, Nuria...... 515 Baltran, Fernando...... 48 Booth, Vickie...... 15 Agrawal, Anukrati...... 247 Bandara, Wasana...... 322 Borman, Mark...... 153 Aguilar Delgado, Natalia...... 49 Banker, Rajiv...... 529 Bouwman, Harry...... 320 Aguirre-Urreta, Miguel...... 482 Banks, Michael...... 26 Braa, Jorn...... 22, 240 Ahlemann, Frederik...... 427 Bansal, Gaurav...... 145, 314, 459 Brandyberry, Alan...... 19 Ahluwalia, Punit...... 73 Barbalho, Fernando...... 43 Braun, Frank...... 429 Ahmad, Abdul Aziz...... 371 Barclay, Corlane...... 504 Bravo, Edgardo...... 288 Ahn, Kyungmo...... 310 Barnerjee, Probir...... 253 Brecht, Franziska...... 526, 528 Akkaya, Cigdem...... 254 Bartenschlager, Jens...... 537 Brenner, Walter...... 72, 95, 152, 154, 205, Al-Busaidy, Moaman...... 358, 360 Barto, Tom...... 201 285, 390 Al-Debei, Mutaz...... 266 Batenburg, Ronald...... 536 Brevik, Eivind...... 487 Al-Jabri, Ibrahim...... 367 Bauer, Cordula...... 463 Brickey, Jon...... 143 Al-Qirim, Nabeel...... 278 Beavers, Micah...... 166 Brocke, Henrik...... 95, 390 Al-Raimi, Khaled...... 276 Becerra-Fernandez, Irma...... 69 Brockmann, Carsten...... 436 AL-Shafi, Shafi...... 189 Beck, Roman...... 180 Brooks, Laurence...... 47, 383 Albert, Leslie...... 312 Becker, João...... 284 Brooks, Stoney...... 476 Ali, Maged...... 189 Becker, Jörg...... 114, 119, 258, 337, 556 Brown, David...... 10 Alkhatib, Ghazi...... 79 Becker, Paul...... 182, 230 Brown, Irwin...... 126 Alrajhi, Majed...... 355 Beimborn, Daniel...... 36, 150, 203 Brown, Ross...... 550 Alrushiedat, Nimer...... 313 Belanger, F...... 156 Brown, Sue...... 479 Alsobhi, Faris...... 360 Bell, David...... 159, 199 Bruce, Christine...... 405 Alt, Rainer...... 388 Ben Ammar, Ali...... 174 Bruni, Margherita...... 420 Alter, Steven...... 54, 170 Benamati, John...... 160, 161 Buder, Johannes...... 108 Amberg, Michael...... 4, 116 Benlian, Alexander...... 257, 302, 342 Bullinger, Angelika...... 213, 552 Amoroso, Donald...... 62 Bera, Palash...... 335 Burgess, Anthony...... 143 Anandasivam, Arun...... 242 Bergener, Katrin...... 556 Bush, Ashley...... 204 Andersen, Povl Erik...... 184 Berger, Hilary...... 149 Butler, Brian...... 432 Anderson, Evan...... 394 Berger, Ron...... 493 Buxmann, Peter...... 211 Anderson, Paul...... 161 Berhan, Getachew...... 491 Böhringer, Martin...... 29 Andoh-Baidoo, Francis...... 382 Berkowitz, David...... 419 Börner, Rene...... 167, 388 Ang, Soon...... 470 Bharati, Pratyush...... 264 Anwar, Saquib...... 104 Bhat, Jyoti...... 228 C Aoun, Chadi...... 2 Bhattacharya, Rajat...... 212 Camacho, Kemly...... 380 Arenas-Gaitán, Jorge...... 412 Bhattacharya, Subir...... 92 Camargo, Gustavo...... 299 Arlbjorn, Jan...... 481 Bi, Qingqing...... 357 Cao, Lan...... 32 Arni-Block, Nicolas...... 56 Birkmeier, Dominik...... 169 Cao, Qing...... 232 Arruda, Ricardo...... 208 Bitzer, Stefan...... 75 Caporarello, Leonardo...... 484 Arthanari, Tiru...... 190 Bjørn-Andersen, Niels...... 117 Cardona, Sonia...... 289, 352 Ashraf Vaghefi, Seyed Eshagh...... 129 Blake, Roger...... 373 Carlisle, Judith...... 66 Assmann, Jakob...... 502 Blau, Benjamin...... 172, 461 Carte, Traci...... 469 Atnafu, Solomon...... 491 Blechinger, Juliane...... 249 Carter, Lemuria...... 111, 156 Auerbach, Nancy...... 508 Blinn, Nadine...... 85, 99 Casanovas, Josep...... 338 Augenstein, Christoph...... 94 Blodgett, Bridget...... 551 Castro Gutierrez, Eveling...... 15 Avevor, Innocent...... 437 Boateng, Richard...... 437 Cavazotte, Flavia...... 208 Avital, Michel...... 429, 510 Boegelsack, Andre...... 530 Cazier, Joseph...... 416 Ayalew, Elizabeth...... 488 Boell, Sebastian...... 410 Cecez-Kecmanovic, Dubravka...... 410 Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima,

th Boersma, Durk...... 269 Cerotti, Paul...... 347 16 72 Cunha, Paulo. Cuevas, Nuria. Cuellar, Michael . Cudreasova, Anastacia. Cristofoli, Fulvio. Craig, Kevin. Cox, Andrew . Coursaris, Constantinos. Cotti, Patrícia. Charaf,Corvera Marianne. Corbett, Jacqueline. Cooper, Vanessa. Cooper, Grahame. Conte, Tobias. Connolly, Regina. Conklin, Wm. Conboy, Kieran. Cockcroft, Sophie. Coakes, Elayne. Clay, Paul . Clark, Jan. Chung, Tingting (Rachel). Chu, Chao-Hsien. Christopoulos, Tania. Chowa, Charles. Choobineh, Joobin. Chong, Winston. Chong, Jing. Choi, Namjoo. Choi, Ben. Choe, Young Chan. Choden, Khendum. Cho, Hyunbo. Chlistalla, Michael. Chiasson, Mike. Chengalur-Smith, Indushobha. Cheng, Eddie. Chen, Zhenjiao. Chen, Yuhua. Chen, Li-Chiou. Chen, Kun. Chen, Hsin. Chen, Deng-Neng. Chen, ChienChun. Chen, Charlie. Chea, Sophea. Chaves, Sidney. Chauvet, Mathieu. Chaudhury, Abhijit. Chau, Michael. Chau, DorothyC. K. Chatterjee, Samir. Chang, Lin. Chang, Klarissa. Chandra, Shalini. Chan, Susy. Chan, Chi Wai. Chakraborty, Rajarshi. Chakraborty, Kamalika. Chai, Sangmi...... 122, 215, 216 40, 102, 494 ...... 384, 462 172, 461 315, 402 164, 306 96, 486 17, 346 10, 506 131 259 185 497 465 265 219 411 179 238 363 122 212 471 528 446 319 393 155 225 131 344 540 394 445 378 277 135 267 122 357 229 145 497 454 264 499 324 244 348 13 27 44 63 98 65 44 42 46 17 3 Davison, Robert. Davison, Claire. Davis, Joshua. Datta, Avimanyu. Datta, Abhijit. Datsenka, Rastsislau. Dasgupta, Subhasish. Dang-Xuan, Linh. Dang, Mandy. Damart, Sébastien. Dakshinamoorthy, Vijay. Daily, Sandra. Dada, Ali. Da Silveira, Marco Antonio. D’ambra, John. D Cyr, Dianne. Cybulski, Jacob. De Oliveira, André. Edgington, Theresa. Eckhardt, Andreas. Ebner, Verena. E Díaz Andrade, Antonio. Dwyer, Catherine. Dwivedi, Yogesh. Dutta, Amitava . Dutt, Abhijit. Durcikova, Alexandra. Duffy, Kevin . Dudezert, Aurélie. Duan, Wenjing. Du, Rong. Driessen, Heidy. Drescher, Marcus. Doster, Barbara. Dos Santos, Ernani. Dorantes, Carlos. Donnellan, Brian. Dollmann, Thorsten. Dolci, Pietro. Dohmen, Anne. Doerr, Jonathan. Dobija, Dorota. Ding, Wu. Dietz, Gunnar. Dietrich, Glenn. Dick, Geoff Dibbern, Jens. Diaz, David. Diasio, Stephen. Dhaliwal, Jasbir. Deutscher, Jan-Helge. Derakhshani, Saba. Denison, Barbara. Defuans, Christine. Decesare, Sergio. De Vries, ErikJ...... 407, 466, 555 139, 347 246, 456 303, 521 295, 435 111, 159 64, 256 291 362 127 549 417 195 327 477 479 125 400 146 442 100 263 502 284 191 507 162 146 546 480 197 400 515 124 538 121 136 232 151 397 302 445 105 393 175 235 171 549 81 82 50 71 99 8 3 9 Freeze, Ronald. Fredriksson, Odd. Frank, Jonathan. Franczyk, Bogdan. Folmer, Erwin. Flores, Johnny. Fleisch, Elgar. Firpo, Daniel. Findikoglu, Melike. Figueiredo, Antonio. Fielt, Erwin Fielding, Alan. Ferreira DaSilva, Catarina. Fendley, Ryan. Gable, Guy. G Fuller, Sarah. Fridey, Belinda. Fokkema, Welmoed. Galvez, Santos. Gallupe, Brent. Gallivan, Mike. Gallenkamp, Julia. Gallaugher, John. Gal, Uri. Gahalaut, Gaurav. Gabriel, Roland. Fuchsloch, Andrea. Gan, Qiwei. Gersch, Martin. Gehrke, Nick. Ge, Mouzhi. Gauna, Eduardo. Garfield, Monica. Gardner, Lesley. Glasser, Esther. Gidlund, Anders . Ghosh, Biswadip. Goeken, Matthias. Goebel, Christoph. Gluchowski, Peter. Elaluf-Calderwood, Silvia. El-Masri, Mazen. El-Haddadeh, Ramzi. Eke, Bella. Fang, Xiaowen. Fabian, Benjamin. F Everard, Andrea. Esteves Sousa, Jose. Espenkrona, Klas. Enquist, Håkan. Ende, Bartholomäus. Ellis, Michael. Feldman, Sue. Felden, Carsten. Fayad, François. Erek, Koray...... 130, 501, 502 108, 171, 339 78, 168, 233 241, 458 99, 109 29, 30 236 239 272 384 462 417 173 447 262 434 520 389 322 308 117 329 331 195 385 345 353 232 237 500 375 234 396 537 518 223 523 189 383 359 350 377 341 475 482 364 324 234 401 76 94 90 68 35 86 7 73 16th Americas Conference on Information Systems • Lima, Peru Author’s Index Author’s Index

Goertz, Florian...... 458 Herrera, Lizeth...... 299 Johnston, Allen...... 166 Gogan, Janis...... 237 Hertlein, Michael...... 519 Joia, Luiz...... 395, 478, 539 Goldberg, Steve...... 300 Herz, Thomas...... 152, 205, 285 Jolliffe, Bob...... 240 Gollakota, Kamala...... 281 Hess, Thomas...... 257, 302, 342 Jones, Brian...... 86 Gomez, Elizabeth...... 84 Hewing, Michael...... 396 Joseph, Damien...... 470 Gomez, Ricardo...... 380, 438 Hiekkanen, Kari...... 460 Joseph, Patricia...... 348 Gonzalez, Pilar...... 424 Hilkert, Daniel...... 342 Joshi, K.D...... 465 Good, Travis...... 83, 280 Hilton, Brian...... 401, 448 Jourdan, Zack...... 495 Goodhue, Dale...... 80 Hilton, June...... 448 Juhrisch, Martin...... 105, 298 Gordon, Michael...... 125 Ho, Michael...... 253 Junker, Olaf...... 198 Gould, Elizabeth...... 380 Ho, Zhi Wei...... 164 Juntiwasarakij, Suwan...... 558 Graeml, Alexandre...... 148 Hoffmann, Lukas...... 297 Granger, Mary...... 420 Hong, Jin...... 357 K Green, Peter...... 138 Hong, Peijun...... 443 Kabzeva, Aneta...... 101 Gregory, Mark...... 517 Hong, Yili...... 490 Kaewkitipong, Laddawan...... 272, 489 Grimaila, Michael...... 394 Hoppe, Tobias...... 331 Kahai, Surinder...... 433 Gronau, Norbert...... 226, 436 Hoppen, Norberto...... 206 Kajdanowicz, Tomasz...... 137 Großmann, Knut...... 298 Horowitz, Lenore...... 346 Kak, Subhash...... 229 Gräning, André...... 57 Hossain, Fakir...... 333 Kakihara, Masao...... 305 Grüttner, Vilmar...... 386 Hossain, Md. Dulal...... 40 Kalika, Michel...... 403, 534 Gu, Bin...... 457 Hou, Oliver...... 107 Kallischnigg, Miriam...... 431 Gudi, Arvind...... 69 Hovav, Anat...... 491, 493 Kam, Hwee-Joo...... 370 Guenther, Oliver...... 81, 241, 372 Hovorka, Dirk...... 508 Kamal, Mehruz...... 83, 430 Guo, Zixiu...... 456 Hoyer, Volker...... 78, 233 Kamal, Muhammad...... 317 Gupta, Babita...... 127 Huang, Kuang-Yuan...... 17, 346 Kanjo, Chipo...... 22 Gurkan, Ali...... 480 Huber, Thomas...... 435 Kankanhalli, Atreyi...... 164 Gutiérrez, Jairo...... 221 Hugl, Ulrike...... 157 Kanter, Andrew...... 240 Guzman, Indira...... 353 Hull, Emily...... 292 Karanasios, Stan...... 51 Gómez Reynoso, Juan...... 286 Hwang, Iny...... 529 Karimi, Faezeh...... 374 Hwang, Yujong...... 128 Karoui, Myriam...... 480 H Hüner, Kai...... 441, 442 Karuga, Gilbert...... 252 Hackbarth, Gary...... 123 Kashora, Kudzai...... 126 Hackney, Raymond...... 358 I Katerattanakul, Pairin...... 370 Hadar, Irit...... 33 Iacobelli, Laura...... 415 Katsma, Christiaan...... 325, 326, 399 Haddad, Maliha...... 209, 420 Idemudia, Efosa...... 181 Kazienko, Przemyslaw...... 137 Hague, William...... 300 Ilyas, Irfan...... 144 Ke, Weiling...... 260 Hailemariam, Getachew...... 52 Ingraham, Laura...... 110 Keane, Lynn...... 512 Hall, Dianne...... 495, 496 Isabalija, Stephen...... 437 Kefi, Hajer...... 403 Hallerstede, Stefan...... 213 Islam, Najmul...... 328 Kemper, Hans-Georg...... 31 Hamel, Florian...... 152, 285 Itaborahy, Anderson...... 386 Kern, Robert...... 463 Hansen, James...... 134 Iyamu, Tiko...... 275 Keskin, Tayfun...... 548 Haraldson, Sandra...... 115 Kettinger, William...... 391 Harden, Gina...... 343 J Khan, Saima...... 89 Hardman, Julie...... 87, 447 Jack, Eric...... 166 Kidambi, Phani...... 262 Harris, Albert...... 11 Jacks, Tim...... 183 Kieninger, Axel...... 38, 88 Harris, Jacqueline...... 11 Jackson, Stephen...... 194 Kiessling, Matthias...... 103, 141 Hart, Mike...... 124 Jadaan, Taline...... 224 Kijl, Björn...... 269 Hartley, Aldon...... 190 Jain, Radhika...... 514 Kiltz, Charlotte...... 24 Hasan, Helen...... 546 Jang, Ikhoon...... 494 Kim, Dan...... 307, 557 Hassell, Martin...... 248 Janner, Till...... 233 Kim, Haklae...... 449 Haug, Anders...... 481 Janssen, Marijn...... 188 Kim, Juyeon...... 310 Hawking, Paul...... 321 Jenkins, Jeffrey...... 100 Kim, Yong Seog...... 135, 545 Hazen, Benjamin...... 496 Jensen, Tina...... 184 King, Ruth...... 158 Heales, Jon...... 138 Jestice, Rebecca...... 433 Kirs, Peeter...... 132, 277 Heien, Christopher...... 376 Jeyaraj, Anand...... 354 Kitchens, Fred...... 425 Heinze, Priscilla...... 226 Jiang, Zhenhui...... 378 Klein, Anja...... 250 Heiskala, Mikko...... 460 Jimenez, Nancy...... 83 Klein, Marco...... 75 Helfert, Markus...... 333, 375 Johannesson, Paul...... 351, 389, 413 Klimczak, Karol...... 191 Henao-Cálad, Monica...... 289, 352 Johnson, Camille...... 312 Klingberg, Jonas �� 234 Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima,

th Henningsson, Stefan...... 117 Knapper, Rico...... 172, 461 16 74 Kreps, David. Krell, Sascha Kreider, Christopher. Krcmar, Helmut. Krasnova, Hanna. Kranz, Johann. Kramer, Simone. Kossi, EdemKwame. Kossi, Edem. Koslowski, Rey. Kosalge, Parag. Korvela, Henri. Korthaus, Axel. Korsgaard, Audrey. Koroleva, Ksenia. Korhonen, Janne. Komiak, Sherrie. Kolbe, Lutz. Kokemüller, Jochen. Koja, Rashid. Koivulahti-Ojala,. Mervi Kohlmann, Falk. Kohlborn, Thomas. Koenigs, Philipp. Koehler, Philip. Kockelkoren, Stephan. Koch, Margarete. Ko, Myung. Lawrence, Carl. Lauterwald, Frank. Laumer, Sven. Lattemann, Christoph �� Lasi, Heiner. Larson, Stephen. Larsen, Kai. Larosiliere,. Gregory Lapointe, Liette. Lang, Teresa. Lane, Peggy Landrum, W. Laine, Mikko. Lai, Hok Yin Ladd, Darin. La PazLillo, Ariel. L Köbler, Felix. Käkölä, Timo. Kvasny, Lynette. Kurze, Christian. Kurbel, Karl. Kunz, Steffen. Kung, Mabel. Kumar, Manish. Kulturel, Sadan. Kuk, George. Kude, Thomas. Kræmmergaard, Pernille. Kruger, Cornelius. Krishnan, Mayuram...... 173, 214, 254, 530 103, 141, 297, 475 ...... 129, 418 495, 496 223, 458 188, 535 328, 329 63, 467 64, 256 29, 30 130 165 173 328 242 545 452 392 372 240 408 501 372 460 144 332 235 388 173 432 520 214 435 316 202 249 270 421 193 495 554 450 327 465 362 313 228 465 406 431 22 31 78 77 31 41 48 7 Lazic, Miroslav. Lucke, Carsten. Luciano, Edimara. Lowry, Paul. Lowe, Kevin. Louis, Philipp. Lorenzo, Rafael. Lorenzo, Oswaldo. Lopez Poveda, Anayanci. Looso, Stefanie. Lo, Janice. Ljung, Lennart. Liu, Yucong. Liu, Xin. Liu, Lai. Liu, Kecheng Liu, Hefu Lippe, Sonia Linge, Nigel. Lind, Mikael. Lin, Shuai-Fu. Lin, Shin-Jeng. Lin, Laura. Lin, Chun-Cheng. Limayem, Moez. Lim, Eric. Licker, Paul. Liang, Ting-Peng. Li, Xiaolin Li, Jingjing. Li, Chan Leyking, Katrina. Leyh, Christian. Leyer, Michael. Lewis, Clare. Lewis, Carmen. Lewandowska, Olga. Levy, Meira. Letch, Nick. Lessa, Lemma. Leslie, Andrew. Lesh, Neal. Leroy, Gondy. Leonard, Michel. Leo, Gemoets. Lenz, Richard. Lemos, Bernardo. Leimeister, JanMarco. Lee, Yoonmi. Lee, Yeonhee. Lee, Yang. Lee, MinSoo. Lee, Kiljae Lee, Jintae Lee, Hyung �� Lee, Hyeseon. Lee, Cheuk-Kwong. Lechner, Ulrike. Leberknight, Christopher. Le, Christine...... 33, 178, 518 511, 541 401, 448 227, 482 492 183 287 351 308 382 428 115 421 149 240 424 478 421 210 287 455 260 107 497 268 214 443 122 452 134 531 236 482 355 204 142 248 126 105 397 400 318 488 225 448 249 135 102 135 452 200 63 82 19 19 57 56 67 73 1 Mama, Noxolo. Maldonado, Miguel. Maldonado, Edgar. Makkonen, Pekka. Maiye, Ariyo. Maitland, Carleen. Mahmood, M. Adam. Mahar, Jan. Magnusson, Johan. Maedche, Alexander. Macadar, Marie Anne. Ma, Louis. M Mejia, Marcelo. Medlin, Dawn. Mcleod, Alexander. Mclean, Ephraim. Mclaren, Tim. Mckenna, Brad. Mchugh, Orla. Mcgrath, Kathy. Mccoy, Scott. Mbarika, Victor. Maçada, Antonio Carlos. Maurer, Chris. Matzner, Martin. Matheus, Anne. Martz, Ben. Martinsons, Maris. Martins, Luiz. Marrone, Mauricio. Marom, Dan. Marakas, George. Mao, Juan. Mansingh, Gunjan. Manica, Adriana. Mande, Dinah. Manatsa, Priscilla. Melo, Paulo. Mcclintock, Rondalynne. Matveev, Alexei. Mattia, Angela. Mammitzsch, Doreen. Mirza, Abdulrahman. Miranda, Jaime. Mills, Annette. Mihailescu, Marius. Mihailescu, Daniela. Michelson, Edward. Meyer, Paul Meservy, Thomas. Meservy, Rayman. Merminod, Valéry. Merhout, Jeffrey. Menon, Nirup. Mendoza, Rubén. Luebeck, Christian. Lux, Johannes. Luo, Margaret...... 147, 284, 492 424, 492 434, 547 252, 482 401, 448 451, 505 156, 231 161, 415 440 287 309 234 334 253 309 218 465 148 282 500 440 119 384 242 482 359 547 315 293 155 404 466 297 231 544 472 437 177 202 462 483 483 398 134 311 295 303 173 219 532 86 80 94 13 41 34 26 16 75 16th Americas Conference on Information Systems • Lima, Peru Author’s Index Author’s Index

Mitchell, Alanah...... 315, 402 Niemann, Michael...... 101 Picot, Arnold...... 130, 501, 502 Mlaiki, Alya...... 403 Nilsson, Andreas...... 234 Pidun, Tim...... 339 Mndeme, Mathew...... 23 Nitzsche, Mathias...... 458 Pierce, Graham...... 27 Modi, Sachin...... 477 Nuettgens, Markus...... 85 Pimmer, Christoph...... 509 Moeini, Mohammad...... 418 Nwankpa, Joseph...... 61 Pinheiro, José Ricardo...... 207 Mohamed, Souad...... 225 Nyella, Edwin...... 23 Pinterits, Andreas...... 323 Mohan, Kannan...... 32 Pittaway, Jeff...... 301 Mohan, Kunal...... 427 O Plattfaut, Ralf...... 114, 133, 258 Mohanty, Bhaba...... 74 Oberweis, Andreas...... 55 Poba-Nzaou, Placide...... 356 Molla, Alemayehu...... 96 Olbrich, Sebastian...... 6, 250, 531 Poo, Danny...... 374 Montazemi, Ali...... 301 Olfman, Lorne...... 220, 313 Poston, Robin...... 235, 426 Moon, Junghoon...... 40, 276 Oliveira, Alexandre...... 395 Pozzebon, Marlei...... 49 Morales, Luis...... 280 Oliveira, Luis Guilherme...... 43 Prado, Edmir...... 42 Moreno Jr., Valter...... 207, 208 Olson, Robert...... 415 Prasad, Acklesh...... 138 Moura, Antão...... 384 Olumide, Longe...... 437 Presthus, Wanda...... 487 Moyo, Christon...... 22 Onita, Colin...... 26 Prestopnik, Nathan...... 379 Mueller, Elisabeth...... 70 Oo Tha, Khet Khet...... 513 Price, Alan...... 238 Mueller, Paul...... 101 Oostinga, Ruben...... 118 Prifling, Michael...... 524 Mueller-Wickop, Niels...... 109 Ortbach, Kevin...... 422 Pueschel, Tim...... 243 Mukherjee, Arunima...... 20 Ortiz, Julio...... 369 Purkayastha, Saptarshi...... 20 Mukhopadhyay, Arunabha...... 74 Osei-Bryson, Kweku-Muata...... 231, 504 Mullins, Paul...... 348 Oskarsson, Bo...... 234 Q Muntermann, Jan...... 58, 341 Österle, Hubert...... 441 Qahri-Saremi, Hamed...... 301 Murphy, William...... 304 Ostos, Jhony...... 91 Qiu, Lingyun...... 378 Musa, Philip...... 52, 381 Otto, Boris...... 387, 441, 442 Quaresma, Rui...... 11 Mustafee, Navonil...... 111, 159 Ou, Carol...... 407, 555 Qureshi, Sajda...... 83, 279, 280 Muñoz Andrade, Estela...... 286, 414 Oude Luttighuis, Paul...... 76 Myers, Michael...... 500 R Méndez, Camilo...... 299 P Rabaa’i, Ahmad...... 322 Möslein, Kathrin...... 213, 552 Padmanabhan, Priya...... 93 Ractham, Peter...... 272 Müller, Cristian...... 241 Palvia, Prashant...... 183 Radeke, Frank...... 533 Müller, Roland...... 60, 118 Panitz, Johannes...... 4 Raeth, Philip...... 432 Müller, Sebastian...... 458 Papazafeiropoulou, Anastasia...... 487 Raghavan, Vijay...... 354 Parasie, Nils...... 5 Rai, Pranish...... 2 N Pardo, Theresa...... 423 Rainer, R...... 496 Naik, Ninad...... 307 Park, Heun Dong...... 494 Rajkumar, T.M...... 161 Najjar, Mohammad...... 391 Park, Soomin...... 494 Ralyte, Jolita...... 56 Nakata, Keiichi...... 355 Parks, Rachida...... 344 Ramesh, Bala...... 32 Nakayama, Makoto...... 176 Parsons, Jeffrey...... 104 Ramireddy, Srilakshmi...... 244 Nam, Taewoo...... 255 Paré, Guy...... 356 Ramírez-Correa, Patricio...... 412 Narayanan, S...... 262, 263 Pastwa, Alexander...... 331 Ranganathan, C...... 140 Nasirin, Syed...... 186 Patas, Janusch...... 397 Rao, H. R...... 244, 276 Negash, Solomon...... 52, 62, 381 Pate, Mike...... 123 Rao, Lila...... 231 Nelson, Eric...... 67 Pather, Shaun...... 438 Rao, V...... 93, 392 Nelson, Klara...... 97 Patnayakuni, Nainika...... 419 Rao Hill, Sally...... 300 Nelson, Ryan...... 525 Patnayakuni, Ravi...... 419 Raschke, Robyn...... 110 Nemati, Hamid...... 183 Patten, Karen...... 512 Rashid, Ammar...... 39 Nerur, Sridhar...... 53 Paucar-Caceres, Alberto...... 447 Ravesteyn, Pascal...... 536 Neumann, Dirk...... 243 Paul, Ray...... 9 Rebman, Carl...... 425 Newman, Mike...... 371 Pavlou, Paul...... 490 Recker, Jan...... 113, 509, 550 Nfuka, Edephonce...... 439 Pearce, Joshua...... 446 Reich, Blaize...... 385 Ngai, E. W. T...... 179 Pedersen, Soren...... 481 Reichel, Martina...... 85 Ngamassi Tchouakeu, Louis-Marie...... 309 Peltonen, Juhana...... 554 Reijers, Hajo...... 113 Ngo-Ye, Thomas...... 136 Peng, Chih-Hung...... 497 Reinhard, Nicolau...... 8 Ngugi, Benjamin...... 25 Peters, Abby...... 296 Reinhardt, Michael...... 116 Nguyen, Lemai...... 195 Peters, Gary...... 1 Reinwald, Anja...... 316 Nguyen, Thanh...... 21 Pfeiffer, Jella...... 24 Reiter, Sebastian...... 405 Nguyen, Thinh...... 199 Pflügler, Christoph...... 527 Reithel, Brian...... 425 Nickerson, Robert...... 58 Philip, Tom...... 212, 522 Renaud, Alexandre...... 534 Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima,

th Niehaves, Björn... 114, 133, 258, 337, 422 Pick, James...... 281 Renken, Uta...... 213 16 76 Ryan, James(Jim). Rusu, Lazar. Russell, Stephen. Roztocki, Narcyz. Roy, Shankha. Roy, Rahul. Rowe, Frantz. Rothengatter, Diederik. Rothenberger, Marcus. Rossnagel, Heiko. Ross, Gray. Rosenbaum, Howard. Rosemann, Michael. Rondán-Cataluña, F. Javier. Romero, Alfons. Rohde, Max. Rodríguez Cámara, Nuria. Rocha, Jose. Rivera Gonzalez, Gibran. Rivard, Suzanne. Ritbumroong, Thanachart. Rigoni, Eduardo. Riempp, Gerold. Riemer, Kai. Riemenschneider, Cynthia. Riedl, Christoph. Richter, Alexander. Richardson, Vern. Richardson, Sandra. Rhee, Cheul. Schindlholzer, Bernhard . Schilhavy, Richard. Schieder, Christian . Schellhammer, Stefan. Schaper, Torsten. Schaefferling, André. Schaefer, Kerstin. Saïdi Kabèche, Doudja. Sayili, Koray. Satzger, Gerhard. Sasidharan, Sharath. Sarker, Suprateek. Sarker, Saonee. Santos, Gilson. Santos, Andre. Santanam, Raghu. Santana, Martin. Sannarnes, Møyfrid. Sankaranarayanan, Balaji. Sanjines Tudela, Gimmy . Saldanha, Terence. Salazar, Dalila. Sahay, Sundeep. Saeed, Khawaja. Sackmann, Stefan. Saccol, Amarolinda. Sabo, Johan. Saadi, Houssem. S ...... 351, 389, 413 283, 519, 532 191, 367 273, 542 271, 541 173, 214 247, 476 473, 474 92, 521 45, 409 88, 463 91, 288 400 420 477 399 205 198 100 498 366 276 311 173 412 464 338 523 206 349 349 426 549 446 327 251 147 140 296 158 267 453 526 520 244 485 406 245 340 359 240 174 69 46 72 29 20 1 Snyder, Johnny . Smolnik, Stefan. Smith, Aaron. Smit, Jakobus. Sipior, Janice. Singh, Mohini Simon, Bernd. Simmons, Bret. Simkin, Mark. Silvius, Gilbert. Silvennoinen, Minna. Silva, Fernando. Silva, Alcione. Sicotte, Claude. Shu, Yue. Shroff, Ronnie. Shoval, Peretz. Shim, JP Shermis, Michael. Sherman, Sofia. Shemesh, Yael. Shapira, Bracha. Shao, Benjamin. Shang, Shari. Shachaf, Pnina Sha, Xiqing. Settle, Dykki. Serrano, Azael. Serrano, Alan. Serenko, Alexander. Seo, D. Sengupta, Arijit. Semeon, Getahun. Seltsikas, Philip. Seidel, Stefan. Segal, Lydia. Seetharaman, Priya. Seethamraju, Ravi. Seebregts, Chris. Sedera, Darshana. Scown, Philip. Scott, Murray. Schöndienst, Valentin. Schöler, Bernd. Schwarzkopf, A. Schwarz, Colleen. Schwarz, Andrew. Schwabe, Gerhard. Schuster, Thomas. Schumann, Matthias. Schulz, Veit. Schroiff, Anna. Schreiber, Bettina. Schooley, Ben. Schonewille, Jacco. Schmidt, Nils-Holger. Schmidt, Malte. Schmidt, Alexander. Schlosser, Frank. Schlicker, Michael...... 139, 300, 347, 486 283, 432, 519 9, 265, 266 542, 543 265, 266 212, 522 154, 205 107, 454 75, 222 197 197 253 178 273 509 239 150 256 401 475 217 106 386 356 246 310 416 162 349 240 320 222 391 319 290 293 293 518 178 306 240 292 381 521 282 155 396 469 168 44 33 41 87 18 18 12 81 55 36 99 Steinmetz, Ralf. Stanton,. Jeffery Stanoevska-Slabeva, Katarina. Stankov, Ivo. Stevens, Guido. Stenmark, Dick. Takaoka, Hiroo. T Svensson, Ann. Sutcliffe, Norma. Sundramoorthy, Vasughi. Sundaram, David. Sun, Wenying. Sultanow, Eldar. Styrin, Evgeny. Stylianou, Antonis. Stumpf, Sven. Street, Chris. Strasunskas, Darijus. Strahringer, Susanne. Stieglitz, Stefan. Stewart, Glenn. Tejay,. Gurvirender Tams, Stefan. Talburt, John. Takruri-Rizk, Haifa. Takeda, Hirotoshi. Svensson, Mattias. Thatcher,. Sherry Thatcher, Jason . Thakurta, Rahul. Tesema, Tibebe. Teo, Leon. Teng, James. Tebboune, Sofiane. Taskin, Nazim. Tarafdar, Monideepa. Tapia, Andrea. Tanlamai, Uthai. Tan, Yao-Hua. Tan, Felix. Tan, Chee-Wee. Syring, Arnt. Swierenga, Sarah. Stam,. Kathryn Staake, Thorsten. St. Louis, Robert. Srivastava, Shirish. Spirglasz, Mathias. Spil, Ton. Spiegel, Florian. Speiser, Sebastian. Souza, Juliana. Souza, Cesar. Soon, ChinBoo. Song, Changsoo. Solaimani, Sam. Soeldner, Jens. Soja, Piotr...... 163, 224, 377 ...... 190, 498 112, 405 309, 551 187, 279 192, 368 362 353 101 176 436 553 385 330 431 535 482 423 376 471 251 516 503 131 377 479 131 120 486 477 366 548 117 340 417 416 326 210 221 538 353 499 549 172 251 213 78 24 63 57 37 63 53 82 92 39 27 44 77 16th Americas Conference on Information Systems • Lima, Peru Author’s Index Author’s Index

Themistocleous, Marinos...... 462 Vranesic, Helena...... 28 X Theodoulidis, Babis...... 175, 468 Vreuls, Etienne...... 539 Xia, Weidong...... 69 Thies, Hannes...... 463 Xiao, Lin...... 456 Thomas, Oliver...... 99 W Xu, Heng...... 344 Thome, Irina...... 337 Wagner, Heinz-Theo...... 36, 453 Thoring, Katja...... 60, 118 Wainwright, David...... 47 Y Thoroe, Lars...... 222 Walczak, Steven...... 143 Yakura, Elaine...... 196 Thorogood, Mark...... 503 Walentowitz, Katja...... 203 Yamakawa, Peter...... 91 Tilson, David...... 398 Walsh, Isabelle...... 534 Yan, Ping...... 361 Tilson, Vera...... 398 Walsh, John...... 182, 230 Yan, Ziyu...... 357 Tole, Olvi...... 408 Wan, Yun...... 176 Yang, Andrew...... 557 Tomasgard, Asgeir...... 330 Wang, Lei...... 229 Yang, Xueyan...... 404 Tomasino, Arthur...... 294 Wang, Nan...... 469 Yao, Yurong...... 443 Totten, Vicken...... 398 Wang, Rex...... 87 Yates, Nathan...... 11 Trauth, Eileen...... 465, 558 Wang, Wenli...... 201 Ye, Qiang...... 457 Treiblmaier, Horst...... 290, 323 Wang, William...... 39 Yi, Cheng...... 378 Troshani, Indrit...... 300 Wang, Xuequn...... 476 Young, Diana...... 393 Truex, Duane...... 471 Ward, Burke...... 319 Yu, Yiqing...... 257 Turowski, Klaus...... 527 Ward, Sidne...... 14 Tuttle, Brad...... 291 Wareham, Jonathan...... 287 Z Watson, Ed...... 18 Zagal, Jose...... 324 U Watson, Marcia...... 1 Zahedi, Mariam...... 459 Udo, Godwin...... 132, 277 Wattal, Sunil...... 529 Zaki, Mohamed...... 175 Uebernickel, Falk.... 72, 95, 152, 285, 390 Weber, Sven...... 59 Zand, Fardad...... 365 Ulbrich, Frank...... 154 Webster, Jane...... 446 Zapatero, Enrique...... 13 Unterharnscheidt, Philipp...... 38 Wech, Barbara...... 166 Zarnekow, Ruediger...... 475 Urbach, Nils...... 283, 432, 532 Week, John...... 293 Zelenika-Zovko, Ivana...... 446 Urquhart, Cathy...... 50, 87, 447 Weerakkody, Vishanth...... 189, 358, 360 Zelin, Robert...... 425 Wei, Kowk Kee...... 260 Zendejas, Gerardo...... 506 V Weinhardt, Christof...... 172 Zhang, Chi...... 430 Valtakoski, Aku...... 554 Weismann, Miriam...... 239 Zhang, Dong...... 378 Van Beers, Cees...... 365 Weistroffer, Heinz...... 191, 505 Zhang, Jingli...... 324 Van Bekkum, Michael...... 76 Weitzel, Tim...... 150, 203 Zhang, Ping...... 379 Van De Wouw, Sander...... 113 Weller, Jens...... 298 Zhang, Xiaolong (Luke)...... 344 Van Der Pol, Jakko...... 313 Welpe, Isabell...... 501, 502 Zhang, Xiaoni...... 354, 404 Van Hillegersberg, Jos...... 76, 399 Wende, Erik...... 522 Zhang, Xuesong (Sonya)...... 220 Van Osch, Wietske...... 510 Wendler, Roy...... 57 Zhang, Zhu...... 361 Van Scotter, Jim...... 18 Weng, Zhen...... 443 Zhao, Kang...... 309 Van Toorn, Christine...... 246 Wenzel, Steffen...... 103 Zhao, Kexin...... 553 Vargas, Norman...... 413 West, Stephen...... 550 Zheng, Yiming...... 553 Varshney, Upkar...... 58, 73 Wickramasinghe, Nilmini...... 139, 300 Zheng, Yingqin...... 151 Vasquez, Mauricio...... 90 Wiener, Martin...... 4, 116 Zhou, Jing...... 528 Vatanasakdakul, Savanid...... 2 Wigand, Rolf...... 501, 502, 544 Zhu, Bin...... 216 Vega, Arturo...... 10 Wijk, Remco...... 7 Zhu, Hongwei...... 444 Veit, Daniel...... 5 Wilke, Hannes...... 141 Zibuschka, Jan...... 198 Veltri, Natasha...... 13, 97 Willcocks, Leslie...... 151 Zickert, Frank...... 180 Veríssimo, Henrique...... 44 Williams, Michael...... 111, 159 Ziekow, Holger...... 241 Vetter, Celine...... 214 Wipawayangkool, Kamphol...... 274 Zigurs, Ilze...... 430 Vetter, Johannes...... 302 Wittges, Holger...... 530 Viachka, Assia...... 484 Wolf, Petra...... 254 Vidal De Garcia, Elizabeth...... 15 Wood, Jerry...... 544 Vijayasarathy, Leo...... 261 Woong, Yun Jae...... 40 Villarreal, Marco...... 382 Wordofa, Elias...... 120 Vizeu, Fabio...... 148 Wu, Dezhi...... 25 Vladova, Gergana...... 70 Wu, Harris...... 444 Vogel, Doug...... 357 Wu, Ningning...... 376 Vogel, Felix...... 24 Wu, Ya-Ling...... 107 Vogel, Tobias...... 168 Wuddah-Martey, Perpetual...... 382 Voigt, Matthias...... 119, 556 Americas Conference on Information Systems • Lima, Peru Americas Conference on Information Systems • Lima,

th Vom Brocke, Jan...... 428, 509 16 78 Fri 2 Fri 3 Fri 4 Sat 1 Sat 2 Sat 3 Sat 4 Sun 1 Sun 2 ROOM 10:30 - 12:00 2:00 - 3:30 4:00 - 5:30 8:30 - 10:00 10:30 - 12:00 2:00 - 3:30 4:00 - 5:30 8:30 - 10:00 10:30 - 12:00

Swissôtel Paracas II CIO Symposium SIGDSS Strategic Use of IT Inka I Decision Support (SIGDSS) E-commerce/E-biz (SIGeBiz) Inka II IT for Latin America Decision Support (SIGDSS) Inka III HCI studies in IS (SIGHCI) IT Project Management (SIGITProjMgmt) Inka IV Organizational Issues in IS Inka V Adoption and Diffusion of IT (SIGADIT) Org. Issues Nazca I PANELS LEO PANELS Social Issues Grounded Theory Nazca II PANELS Virtual Worlds (SIGGTM) Tent Plenary session: Friday 8:30- 10:00 / Poster session: Friday 12:00 - 2:00 / Saturday Luncheon

NOVOTEL Choquequirao TUTORIALS Sipan Social Issues in IS Chan Chan End-user IS & KM (SIGOSRA) Caral Design Theory & research Enterprise Systems (SIGEntSys)

CLUB EMPRESARIAL Empresarial 1 Accounting IS (SIGASYS) IT Services (SIGSVC) Empresarial 2 IS Outsourcing (SIG ISO) Performance and Measurement Social Inclusion Empresarial 3 E-Government (SIGe-Gov) Directorio 1 IS in Education (SIGED) Directorio 2 SIGPhilosophy Data and Information Quality (SIGDQIQ) Directorio 3 Systems Analysis and design (SIGSAND) SIGPhilosophy Convenciones II ICT's in Global development (SIGGlobDev) Agent based IS Las Lanzas IT in Health care (SIGHealth) (SIGABIS)

Workshops are on Thursday from 8:30 AM-12:00 PM and 1:30 PM – 5:00 PM 79 16th Americas Conference on Information Systems • Lima, Peru Schedule At-A-Glance

Cut PRINTING costs with HP LaserJet.

SAVE UP to

in ENERGY and PAPER.

Now is the time to save more, not spend more. HP LaserJet allows you to reduce your printing costs HP LaserJet P3015dn drastically thanks to their ingenious Instant-on Technology and automatic two-sided printing capability. Now is the time to be even brighter and smarter and visit www.hp.com/la/laserjet

All Rights Reserved 2010 © Hewlett-Packard Development Company, L.P. Energy savings based on HP testing using ENERGY STAR program´s Typical Energy Consumption (TEC) method on HP LaserJet products with instant-on Technology vs. top competitive models as of March 2009. Paper savings based on automatic two-sided printing available on select models. Connecting today’s academics for tomorrow's solutions

Association for Information Systems

Advancing the careers of IS academics worldwide through collaborative research, interactive conferences, job placement, and engaged online community

1.404.413.7444 • [email protected] • www.aisnet.org