Tenerife North CL Airport 2019 · 2020

/ 20/2/2019 MAPA North CL

Canary Islands

Aena Spanish Airports (excluding MCV, QSA, SBO exclusive for GA) 1/1 20/2/2019 CONTENTS Contents Tenerife North CL

Highlights

Tenerife North Airport

Traffic statistics Route maps Passenger profile Operational data Infrastructures & facilities Quality, environment & awards

Measures against COVID-19 Our commitment with sustainability Incentives & marketing support Annex: Traffic statistics

1/1 Highlights 2019 · 2020 Tenerife North CL 2019 2020 5,8M 2,8M

% Var. previous year % Var. previous year Pax 6,3 % -52,1 %

75K 46K

% Var. previous year % Var. previous year Ops 2,9 % -38,8 %

12,6M 9,6M

% Var. previous year % Var. previous year Cargo -0,7 % -23,4 %

Source: Aena. Provisional non-audited data 2020 (round trip) / 13/2/2020 HIGHLIGHTS (web) Highlights 2019 Tenerife North CL

Avg. pax / week Avg. ops / week 112,3K 1.450

4 11 49 Domestic Low cost 44 Destinations * * * International 43 % Routes Countries 24 Airlines 5

32% business · Residence · · Runway cap. · 55% TFN apt. province Ops. dep: 15

37% rest of Ops. arr: 17 Pax profile 8% foreign Info Total ops: 30

Sources: * + 5,000 pax/year. Aena 2019 (round trip) Aena surveys 1/1 Traffic statistics Tenerife North CL

Annual traffic evolution

Pax % Var. Pax

6,3% 16,7% 10,6% 11,5% 5,8M 5,5M 5,0% 0% 4,7M 4,2M 3,8M -20% 2,8M

-40% -52,1%

2015 2016 2017 2018 2019 2020

Monthly traffic evolution · 2019

566K 0,6M 541K 513K 517K 506K 497K 487K 468K 483K 470K

400K 392K 0,4M

0,2M

0,0M 1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic

62 % Source: Summer season Aena. Provisional non-audited data 2020 (round trip) / 13/2/2020 STATISTICS (Mdos DOM) Traffic statistics 2019 Tenerife North CL

Traffic distribution Main countries * International market share pax

Total countries * 99 % 1 % 0 % 0 % 3 1% 81,6K international pax 6,3 % var. previous year

Domestic

99% 5,8M domestic pax 6,3 % var. previous year 5,8M

Source: Spain Portugal Venezuela Morocco * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 STATISTICS (Destinos) Traffic statistics 2019 Tenerife North CL

* market share Main destinations pax

26 % 17 % 13 % 10 % 7 % 5 % 4 % 4 % 3 % 3 %

1.490K

1.001K

760K

568K 394K 297K 258K 212K 193K 178K

AS JT Barcelona-El CM Sevilla Bilbao Malaga-Costa Madrid-Barajas Prat del Sol

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 STATISTICS (Cias) Traffic statistics 2019 Tenerife North CL

Main airlines *

Domestic International

Binter Canarias 2.273K Airline Pax % Var. Share Routes *

Binter Canarias 2.299.759 8 % 39 % 10 1.002K Vueling 1.022.840 43 % 18 % 12 933.786 -5 % 16 % 9 Air Europa 933K Express 711.889 10 % 12 % 3 Canaryfly 309.077 10 % 5 % 5 712K Ryanair 245.795 -2 % 4 % 2 Norwegian 234.994 -32 % 4 % 4

Canaryfly 309K 29.138 -43 % 0 % 2 19.263 350 % 0 % 0

Ryanair 245K Plus Ultra 16.683 73 % 0 % 1

Norwegian 235K Airlines Lowcost Charter Air Nostrum 29K

11 43 % 1 % Evelop Airlines 19K 3M 34K Plus Ultra 17K Pax Pax

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 13/2/2020 MAP (España) Route map · Domestic · 2019 Tenerife North CL

Pax 5,8M

Share 98,6 %

Destinations 20

Routes 44

Canary Islands

Destination

New destination

Source: Destination: +5,000 pax/year Aena 2019 (round trip) New destination: +5,000 pax and -1,000 pax previous year Destination: airport pair. Route is destination by airline 1/1 13/2/2020 MAP (Europa) Route map · Europe · 2019 Tenerife North CL

Pax 51,4K

Share 0,9 %

Destinations 2

Routes 3

Top countries Destinations

Portugal 2

Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 13/2/2020 MAP (África) Route map · Africa · 2019 Tenerife North CL

Pax 12,6K

Share 0,2 %

Destinations 1

Routes 1

Top countries Destinations

Morocco 1

Destination New destination Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year 1/1 13/2/2020 MAP (América) Route map · America · 2019 Tenerife North CL

Pax 17,2K

Share 0,3 %

Destinations 1

Routes 1

Top countries Destinations Latin America Venezuela 1 17 K pax 0.3% share 1 destination 1 route

Source: Destination Aena 2019 (round trip) Destination: +5,000 pax/year Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 4/5/2020 PAX PROFILE Passenger profile 2019 Tenerife North CL

Gender Reason for travelling Residence

55% TFN apt. province 51 % 49 % 32 % Man Woman Business 37 % 8 % Age 32 % Rest of Spain Foreign Holidays < 15 5 %

15-29 20 % 26 % Nationality

30-49 43 % VFR

50-64 22 % 10 % 85 % 15 % >64 9 % Other Spain Foreign

Source: Aena surveys EMMA 2019 (sample=2,745) 1/1 20/2/2019 OP. DATA Operational data Tenerife North CL

Capacity 6.5 M passenger Summer 21 Arrivals Departures

Ope/H 2 Non Sch 2 Non Sch

Canary 700 700 Region Terminal capacity Non Canary 1,100 Pax/H 370 Non UE Region 540 Non Sch 1,650 Total 1,500 1,400 UE

Arrivals Departures Total Runway 15 17 30 capacity

 Commercial aviation parking stands: 23  Altitude (reference point): 633 m  Air bridge: 6  Reference temperature: 26ºC 1 A-330 2 B-767-300  Code OACI: GCXO  Service timetable (UTC): 1 B-737-900 3 CRJ-1000  Code IATA: TFN S 06:00-22:00 (PS 1 HR PPR) 2 B-737-900W 2 C-680 W 07:00-23:00 (PS 1 HR PPR) 9 ATR-72 1 Helicop. 1 B-787 2 General aviation  Fire category: 9 2 A-32B

Runway:  12/30 (3,171 x 45 m)

1/1 20/2/2019 INFRA Infrastructures & facilities 2019 Tenerife North CL

1 28 Terminal building 1 (400 m2) Runway Check-in counters CAT II/III VIP lounge

Security 16 19 6 (1,594 m2) personnel Boarding Parking places Restaurants and gates 6 cafeterias Boarding airbridges

S: 06:00-22:00 11 (1,136 m2) PS 1 HR PPR 6 1,904 Baggage reclaim Shops and duty Parking offer W: 07:00-23:00 carousel free PS 1 HR PPR

Banking services Wifi area Passengers info Luggage trolleys Car hire Families

Lost and Found Luggage services Accessibility for PMR Special needs passengers Medical care

1/1 20/2/2019 QA Quality, environment & awards Tenerife North CL

The airport is focused on having the best image possible. Tenerife North Airport has implemented an Integrated Quality and Environmental Management System, certified according to ISO 9001 and ISO 14001 standards.

Tenerife North airport is among the 10 best in the world and the best in Spain in the annual ranking of AirHelp Score, the company that specializes in air passenger rights.

Tenerife North Airport was certified by the Spanish Aviation Agency (AESA), according to EU 139/2014 regulation

Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services.

1/1 More than 90 measures against COVID-19 Tenerife North CL

This certificate recognizes the airport's commitment to prioritizing health and safety measures in accordance with ICAO Council Aviation Restart Task Force recommendations and in alignment with the joint EASA and ECDC Aviation Health Safety Protocol and ACI EUROPE's Guidelines for a Healthy Passenger Experience at Airports.

Certified with the highest 5-Star COVID-19 Airport Safety Rating by Skytrax, global benchmark for defining safe travel assurance for customers, and a top recognition of the effectiveness of the hygiene and safety measures.

Through the different airport processes

Access restriction only to passengers, people accompanying minors and people with disabilities or with reduced mobility Reinforcement of the cleaning and disinfection of all common use surfaces and improvement of the ventilation procedures at the Terminal Building

Reinforcement of the physical distance (1.5 meters) in all waiting areas (including lifts, fingers…) Installation of Protective Screens and use of PPEs

Availability of COVID information measures for passengers all time (including through the Public Address System)

Implementation of Border Health Control for international arrival passengers (thermal screening and medical staff assistance) Implementation of measures and protocols also in shopping areas, restaurants, VIP lounges, parkings… / 1/4/2019 QA Our commitment with sustainability AENA and the FTSE4Good Index. Sustainable Development Goals Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series. We guarantee sustainable consumption modalities

UN Global Compact. We generate a sustainable Aena has adhered to the Global Compact by economic growth supporting its ten principles since 2017.

We promote diversity and social inclusion Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum We strengthen partnerships to score in 2020, above the average in its achieve sustainable goals sector.

We protect the environment and Community for Climate. Aena fight against climate change participates in this Community with others organizations that are aware of the urgent need to act against climate change.

More significant projects Renewable energy · Photovoltaic plan · 100% purchase electricity through renewable energy guarantees or origin Sustainable mobility · Charging points for electric vehicles · Eco-cars fleet plan Climate Action Plan · It includes appropriate management, monitoring and communication mechanisms

Aena will be the first company in Spain and one of the first around the world to inform shareholders yearly of its strategy against climate change from its Climate Action Plan. 19/2/2019 INCENTIVES Incentives & marketing support Tenerife North CL

Incentives and discounts

A very diverse programme of rate incentives for airlines

Business ,(f) Incentives and discounts opportunities

Marketing Support

Marketing campaigns to promote new routes

Marketing (§) Marketing Support

1/1 Annex · Traffic statistics Tenerife North CL

2019 2020 Main destinations 5,8M 2,8M Destination 2019 2020 %Var.  % Var. previous year % Var. previous year Pax 6,3 % -52,1 % AS Madrid-Barajas 1.489.512 615.654 -59 % Gran Canaria 1.001.092 472.363 -53 % La Palma 759.285 405.324 -47 % JT Barcelona-El Prat 568.420 242.016 -57 % Main countries CM Lanzarote 393.847 231.412 -41 % Fuerteventura 297.270 170.666 -43 % Pax 2019 Pax 2020 %Var. Sevilla 258.411 100.675 -61 % 5.758K El Hierro 211.966 140.023 -34 % -52% -78% -80% -92% -90% Bilbao 193.033 84.680 -56 % -200.000% Malaga-Costa del Sol 177.614 71.719 -60 % Alicante-Elche 89.211 36.541 -59 % -400.000% La Gomera 61.129 38.240 -37 % 2.780K Santiago RC 60.155 41.699 -31 % -600.000% Asturias 52.040 28.809 -45 % Valencia 41.450 39.491 -5 % -800.000% Lisbon 35.686 8.280 -77 % 44K 10K 17K 3K 12K 1K 3K 0K -1.000.000% Vigo 29.807 13.429 -55 % Spain Portugal Venezuela Morocco Italy FGL Granada-Jaen 21.850 11.203 -49 % Caracas 16.959 3.327 -80 %

Source: P. Mallorca 15.846 9.639 -39 % Aena. Provisional non-audited data 2020 (round trip) / Thank you

Airport Marketing Team [email protected]

Towards Sustainable Development

Social Economic Environmental Development Development Sustainability

Company committed to the United Nations Sustainable Development Goals (SDGs)

/