UTA Convention CONGRATULATIONS !! Allied Member Presentations Graduates The following companies have signed on to make 5-minute presentations during the The following individuals successfully completed the Used Truck Selling Skills Workshop in Chicago, convention’s Allied Member Program: July 11 & 12. ADESA Peter Mueller, Chicago Kenworth, Bolingbrook, IL Volume 3, Issue 8 August 2002 American Trucker Todd Hayes, Enterprise Car Rental, St. Louis, MO Caterpillar Engine Company Rick Binne, Tri State Sterling, Cincinnati, OH Detroit Diesel Bruce Hobkirk, Prairie International, Springfield, IL President’s Message… Heavy Duty Marketing & Associates Terry Tatro, Prairie International, Springfield, IL How many of us join the UTA, pay our providing COMPLETE SATISFACTION and HTAEW Rick Knifely, Prairie International, Decatur, IL dues, receive our membership packet with building long-term RELATIONSHIPS should Interstate Online Software Grant Shaner, Country Truck Sales, St, Mary's, OH the UTA items and hang the wall plaque always be at the top of our to-do list. N.A.D.A John Sadergaski, Rihm Kenworth, St. Paul, MN that acknowledges our membership? National Truck Protection Minor Avery, Truck Country, Rockford, IL Typically, we will read the UTA’s Code of We should make sure we reinforce these Peterbilt Motors Company John Cox, Ruan Truck Sales, Des Moines, IA Ethics one time. principles to our employees and ourselves Roadranger-Eaton & Dana Corp. Rick Byles, Woodland International, Grand Rapids. constantly. It is one thing to say that we Truck Blue Book It should be read many times, and its comply; it’s another to actually do them. Truck Paper ** REMINDER ** message taken to heart. A $50 reward will be given to you at convention for Re-affirming our Code of Ethics. It is Please Note: All time slots for the Allied Member EVERY NEW Corporate or Allied member that you The UTA established its Code of Ethics for refreshing. Try it. It’s like marriage vows, Program have now been reserved. recruit!! The payout limit is $599 so let’s get busy and bring in some new members!! a purpose. We, as members, owe one which Dianne and I retake each year another, the industry and ourselves the (25 times by the way). assurance that we truly live by this code. This industry has an overabundance of USED TRUCK ASSOCIATION Just the other day I re-read the UTA’s quality individuals and the UTA is blessed P.O. BOX 603 Code of Ethics and realized once again with 100% of its share. INDIANAPOLIS, IN 46206 how important they are to doing everyday business. We all know it doesn’t come easy; we all work at it very hard. That’s why the UTA is Being HONEST, displaying INTEGRITY, being what it is today. PROFESSIONAL, giving VALUE, dedication to EXCELLENCE, commitment to CONTINUOUS – H.E. “Eddie” Walker IMPROVEMENT, KEEPING PROMISES, President, UTA

INSIDE THIS ISSUE MARK YOUR 2 Convention Information CALENDAR… 3 Convention Welcome Gift Third Annual UTA Convention 3 Upcoming UTA Training Dates Nov. 7-9, 2002 4 UTA’s Latest Graduates “Revisiting the Fundamentals of the Used Truck Industry” How are YOU supporting The Arlington Resort Hotel & Spa Hot Springs National Park, Arkansas the UTA? - Details Inside -

The printing of this newsletter has been donated by American Trucker as a service to the Used Truck Association. UTA Convention Many THANKS!! Oh What A Convention Welcome! Visitors all over the world have received beneficial results from the natural hot Nov. 7-9, 2002 To Our 2002 spring waters of Hot Springs National Park. These waters - owned, controlled and Convention Sponsors administered by the U.S. Department of the Interior, National Park Service - are made “Revisiting the Fundamentals available through the facilities of modern, fully-equipped, concessionaire-owned The following companies have already Bath Houses. The Arlington Bath House is located on the third floor of the hotel. This of the signed up for convention sponsorships. year’s welcome gift provided by American Trucker is a trip to the thermal baths. Used Truck Industry” The UTA sincerely thanks each for its belief These baths take a minimum of 1-1/2 hours for a full treatment. and support. The basic thermal bath package includes: The Arlington Resort Hotel & Spa ADESA CORPORATION ■ Hot Springs National Park, Arkansas A hot bath in a large, individual tub during which time the bather will be given the AMERICAN TRUCKER/trucker.com mineral water to drink. A vigorous rubdown in the tub to stimulate circulation. Bath Here are just some of the things we have ARVINMERITOR time is 15-20 twenty minutes; water temperature is 98-100 degrees. planned for our convention: BEST USED TRUCKS OF TEXAS ■ The vapor cabinet and walk-in sauna are available following the bathtubs, if ■ Report and analysis on the state of the CAPCO TRUCK & EQUIPMENT requested. used truck industry. CATERPILLAR ENGINE ■ The sitz bath may be taken, if requested; water temperature is 105.

■ “Used Truck & Happy People: COBALT FINANCE ■ Following the bath, the bather proceeds to the pack room for approximately Managing for Success,” presented by CUMMINS ENGINE COMPANY 20 minutes. It is here that hot packs are applied as directed by the bather. nationally recognized speaker Dan DETROIT DIESEL Temperature of the pack room is 90-95. Baker. FASTLINE PUBLICATIONS ■ A refreshing needle shower follows the hot packs. ■ Industry Leadership Forum: Inventory FORT WAYNE VEHICLE AUCTION If desired, the next treatment could be a body massage. This is not included in your Procurement. HEAVY DUTY MARKETING ASSOCIATES welcome gift. Please book your reservation with the spa as soon as possible by calling 800-643-1502. ■ “UTA Think Tank” with panel and HIGHLINE CAPITAL CORP. roundtable discussions on HTAEW.COM warranty/trade terms, successful used INTERNATIONAL TRUCK & ENGINE truck management, ‘best’ finance Professional Used Truck practices, manufacturer updates, INTERSTATE ONLINE SOFTWARE – What’s That THING SOAAR.COM among other topics. Management Workshop MACK TRUCKS On Top Your Head? Nov. 13 - 15, 2002 ■ Allied Member presentations. N.A.D.A. It could be the prize-winning entry in the Greensboro, NC NATIONAL TRUCK PROTECTION UTA Convention’s “MAD HATTER” reception ■ Networking opportunities. This workshop offers used truck managers, Thursday evening. PETERBILT MOTORS COMPANY general sales managers, general ■ Update on UTA programs and plans. RITCHIE BROS. AUCTIONEERS managers and/or dealer principals a great Wear the most bizarre ROADRANGER-EATON & DANA CORP. opportunity to develop their used truck ■ Plenty of social activities, including golf hat, or the most operation plans for 2003. and tours of the historic city and the TRUCK BLUE BOOK patriotic, and go home national park. TRUCK PAPER with a $100 Best Buy gift certificate. Enrollment limited to 20 people; last two sessions were sold out. For additional information, visit the OOPS! We inadvertently misspelled Everyone who participates by donning UTA’s website at www.uta.org or call HIGHLINE CAPITAL CORPORATION some type of headdress will be entered in To register, or for more information, contact 317-297-5500 and ask for Shelli, Stacy, in the registration booklet. Our apologies our "Good Sport" drawing. So, come UTA Training Coordinator Paul Spokas at Tiffany or Justina. to one of our good sponsors. prepared to join in on the fun. 336-454-5599; [email protected].

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