AVON

HOURS OF OPERATION INTERNAL

Our regular hours of operation are 8 a.m. to 4 p.m., Monday through Friday. We are closed each day from 1 p.m. to 2:00 p.m. for lunch. For emergency after-hours care, the on-call can be reached by calling (317) 745-6160. A physician is always available after-hours for urgent needs. If your call is not answered within 30 minutes, please call back. Routine questions and prescription refi lls should be handled during regular offi ce hours. APPOINTMENTS

Appointments can be made by calling us at (317) 272-7519. To best meet your needs, we ask that AVON patients arrive on time for scheduled appointments. INTERNAL MEDICINE If you are going to be more than 15 minutes late, please call the offi ce as we may need you to 8244 E. US Highway 36, Suite 1320 | Avon, IN 46123 reschedule. If you need to cancel an appointment, Phone: (317) 272-7519 | Fax: (317) 272-3661 please do so no less than 24 hours in advance AVONINTERNALMED.COM of your appointment time. Although we make every eff ort to see you at the scheduled time, emergencies may sometimes delay us. In such cases, we will attempt to contact IMPORTANT NUMBERS you as early as possible to notify you of the delay APPOINTMENTS (317) 272-7519 or to reschedule your appointment. AFTER-HOURS EMERGENCY (317) 745-6160 If you are a new patient, please arrive 15 minutes before your scheduled appointment. This will LIFE-THREATENING EMERGENCY 911 allow time for you to complete any necessary EMERGENCY DEPARTMENT (317) 745-3450 paperwork. IMMEDIATE CARE PAYMENT AND INSURANCE AVON (317) 272-7500 BROWNSBURG (317) 858-3982 Our practice accepts a variety of insurance plans. PLAINFIELD (317) 839-7200 Payment is required at the time of service and can be made by cash, check, Visa® or MasterCard®. If you have a health problem and cannot pay at the time of service, do not be discouraged from seeking care. Please call us to discuss your needs. Billing questions may be directed to our patient accounts department at (317) 837-5566. For more information, visit AVONINTERNALMED.COM or call (317) 272-7519.

The of Avon Internal Medicine focus exclusively on patients sixteen and older. Their expertise includes general health care as well as treatment of complex medical conditions.

WHAT IS INTERNAL MEDICINE? patients the added convenience of a full range of OUR PHYSICIANS laboratory and services. Internists, or physicians who specialize in internal Michaela A. Besold, MD medicine, focus on the care of adults and have had PRESCRIPTIONS AND RENEWALS Dr. Besold is board-certified by the special training in the prevention and treatment of American Board of Internal Medicine. We want our patients to take an active role as a adult diseases. Internists are experienced in handling She received her part of the health care team. One way to do this severe chronic illnesses and situations where several from the University of Louisville is by keeping an accurate record of the different illnesses may strike at the same time. By School of Medicine in Louisville, choosing an internist, you are selecting a physician prescriptions and over-the-counter Kentucky and completed training at who is not only skilled at diagnosing and treating you are taking. Be sure to take your the Indiana University Medical Center. complicated medical problems, but also one who has record to every appointment to update your a special understanding of general adult health. physician. Medication record forms are Linda S. Schmid, MD available by request in our office, or at Dr. Schmid is board-certified by SPECIALIST REFERRALS HENDRICKS.ORG/MEDICATION-RECORD. the American Board of Internal If your insurance provider requires a referral, Our office staff will be happy to call in prescription Medicine. She received her medical we will work with you to choose a specialist that refills to your . We ask that you allow degree from the Medical College of is right for you. It is important to note that prior us 24 hours to call the pharmacy. For a Wisconsin and completed residency authorization through your insurance provider prescription refill, call our office at (317) 272-7519. training at the Indiana University Medical Center. may be required for you to see a specialist. Please have the phone number and address of your pharmacy on hand. TEST RESULTS ADMISSIONS Our staff will make every effort to get lab, x-ray and results to you as soon as possible. Our doctors refer inpatient care to board-certified Please keep in mind that pathology reports routinely hospitalists (doctors who exclusively provide take two weeks, and other results are not typically inpatient care) at Hendricks Regional Health available in our office for two to three days. Our Danville. We work closely with the hospitalists, who location at Hendricks Regional Health Avon offers have direct access to your medical office records.