Making the Most of Your Waffle Cone Dip
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May 2020 T H E B U L L E T I N T H E O F F I C I A L P U B L I C A T I O N O F T H E N A T I O N A L I C E C R E A M R E T A I L E R S A S S O C I A T I O N CO-BRANDING Using local partnerships MAKING THE MOST OF YOUR WAFFLE CONE DIP Podcast Reopening Webinar Replay Tips of the Opening and Operating your Ice Cream Business Post COVID-19. 5 W A Y S T O M A K E T H E M O S T O U T O F Y O U R V I D E O C O N T E N T PRESIDENTS MESSAGE First of all, I hope your and your family members are well and doing the best under these difficult circumstances. As passionate as we all are about our businesses, family will always come first, and from my family to yours, we wish you the best through this pandemic. The challenge that we have as an industry right now is to balance this beautiful spring sunshine and George Xouris enthusiasm for the start of the season, with the Andia's Homemade restraints that are placed upon food service Ice Cream providers by the state, county, city or even popular opinion and perception. Social media is flooded with posts, stories and opinion about food providers not wearing masks, or other infractions of socially accepted restrictions. The NICRA office has hosted multiple webinars with our retailer members, industry experts and advisors on the best practices for opening and operating our frozen dessert businesses in this post Covid environment. Please avail yourselves to these tools and many other aspects of current information found on the COVID-19 page of the NICRA website. And finally, a very warm and hearty welcome to over 300 new members of the Association this month. As the Board of Directors discussed the best way to serve the industry during these months, we felt that the launch of this 3 Free Month Program would help us make a much deeper connection with retailers and suppliers all over the country. It certainly has done that. Please use this time to network, ask questions and contribute as much as you can. We hope that you will feel a connection here that you will wish to continue for many years to come. 1 As George mentioned, I also would like to FROM THE welcome our new NICRA members. You will find them listed in the New Member Section . I DESK OF have had a chance to speak to some of you, and email others. THE EXECUTIVE I have been a member of the Association for myself for about 16 years, and I cannot recall in DIRECTOR my time, or in NICRA history, a larger influx of new members keen to connect with retailers, wholesalers and suppliers all over the country. We have also had some international retailers join in the month of April. Can I direct all new members, and perh aps those of you who haven’t taken the chance to really delve into your member benefits or the “Members Only” section of the website, to take 40 minutes or so and watch the replay of the New Member Webinar we held recently? It is found on the Members Only Video page of the website. I think you will find it greatly beneficial. We have also been posting daily/weekly updates on our COVID-19 page of the NICRA website, particularly a very informative webinar on Opening and Operating in a Post COVID market. I think many of our members have restructured and pivoted to reshape their menu and their business model to cater for the current needs. We at the NICRA office have done so as well. The value of webinars and their ability to inform our members in real time of current trends and industry needs has certainly been recognized. The NICRA will now be hold a monthly webinar on the last Thursday of each month to be a greater resource to NICRA members. As we continue to work harder to provide more benefits to our members, I hope you take the opportunity to draw everything you can out of this great organization. Take Care and Be Safe Steve Christensen Executive Directore- NICRA 2 CONVENTION COMMITTEE UPDATE When it comes to reporting on Convention News, I will quote Oscar Wilde. “I love to talk about nothing. It's the only thing I know anything about.” There has not been much news since the last bulletin, although I will say that the convention committee is monitoring the situation on a weekly basis. The Rosen group has three properties in the Orlando area, and they have closed 2 of them, including the Rosen Plaza, where we plan to be in November. Convention staff at the Rosen are planning to start event activities in June, as Florida stay at home mandates start to ease up. As our event is in November, and our Early Registration date is July 1, we still have time to monitor the situation and tweak our event as needed. One thing is for sure; many of our “seasons” will be different, and some may not have a season at all. We are certainly working behind the scenes to ensure that the event will cater to the current financial climate for small business, and the Rosen have also committed to sharpen their pencils as well. In the meantime – We wish you, your employees, and your families well. Jeff Shain Convention Committee Chair 3 NICRA MEMBER NEWS NEED BOXES????? We have been contacted by manufacturers asking for their best new flavor pint containers early to coincide with their production needs. Please reach out to the NICRA office via email at [email protected] if you would like to receive your containers early. 4 NICRA MEMBER NEWS Need A Supplier? FREE VIDEO BASED visit Operational Training NICRA.ORG/SUPPLIERS Scoop School Training Program We have had many members access and benefit from the Scoop School Video based Training program that NICRA members can access for free through your membership. These videos can be viewed by your management and front-line employees. THE PODCAST ABOUT ICE THE 2020 ACCESS CODE FOR THE NICRA VIDEO BASED TRAINING IS CREAM PEOPLE HELPING ICE CREAM PEOPLE “rosen2020” Please enter this coupon code in the checkout box to access all of the training that is complimentary for NICRA members. If you have any trouble accessing the training, please feel free to contact the NICRA office. Webinar Replay of the Opening and Operating your Ice Cream Business Post COVID-19 podcast. 5 The National Ice Cream Retailers Association welcomes our new members who joined in the month of April 2020 America The Beautiful Krema & Co, LLC Artisan Creamery LLC Greg’s Custard City Scoops Creamery Country Store Turk Seymen Julie Hurd Alise Kumar Greg Stamer Kellee A Seattle, Washington Warsaw, Indiana Troy, Illinois Afzash.ng Jamie Carr Batch Microcreamery Kirk Dobler Hannatu Buddy’s Ice Cream Midvale , Utah Rick Pongracz Piedmont, Missouri AbubakarKatsina Bill Holmes Bethlehem, Pennsylvania Clermont, New Jersey Arundel Ice Cream Shop Sweetwaters at Landalls Eric S Teresa Andreoli Westray's Finest Ice Cream Peggy Goolsby Just Ice Cream Kennebunk, Maine Westray Paul Portales, New Mexico Das Ice Cream Cafe Jim Schumaker Richmond, Virginia D. Whittington Brewster, Ohio Amsdell Ice Cream Captain Cones Ice Cream Helen, Georgia JoAnn Mohler HU Raj Michael Zaksewicz Green Acres Ice Cream Hamburg, New York Champa York, Falmouth, Massachusetts An Udder Sensation David Rutka Pennsylvania Sharon McKinley Depew, New York CP's Cooler Zax Creamery Monticello, Indiana Kristina Burns Lizzies Ice Cream Zach Graber Mama Cow's Ice Cream Shop Willowick, Ohio Liz Mullikin Montgomery, Indiana Twirly Top Jana Hytinen Sarah Reynolds Chatham, Michigan gg's So Icy Aloha Soft Serve Gardners, Pennsylvania Glenda Shackleford Kyle Wilcox Anthony Viola Jonzo, Inc. Midfield, Alabama Pine lake, Georgia Ocean City, New Jersey Coconifty Company David Chodosh Alvin Velasco Long Beach, California Sprinkles on Top Ice Cream Shepherd Sugar Shack Matthew's Ice Cream Miami Shores, Florida Shop Lindsey Read Smith Matthew Andrus A’la Mode Ice Cream & Coffee Amy Summerill Shepherd, Michigan Niagara Falls, New York Short Hills Creamery shop Harker Heights, Texas David Alcosser Bobbie Keso-Mode Nickooze Ice Cream Center St. Creamery Short Hills, New Jersey Rhinelander, Wisconsin Carnevale Gelato Factory Jacqueline Frank Drew Ketchum Raj Chopra Durand, Illinois KC's Italian Ice Cone E Island Ice cream Davenport, Iowa Davie, Florida Frederick Waller Craig Remaley Creme scooop Lancaster, Pennsylvania Catskill, New York Holly's Sweet Treats, LLC THE POPCORN VAULT Inder Verma Holly Thomas Patricia Glaspie Amritsar, Majitha road Northport Sweet shop Friends on the square Hutchinson, Kansas GERMANTOWN, Tennessee Marlene Niehaus Kelly Odling Macs Drive In Ice Cream Northport, New York Elkhorn, Wisconsin Rising Sundae Carter's Dairy Freeze Deborah Thomas-McNulty Jessica Medley Michael Yuscavage Ballston Lake Juke N Jive Creamery The magic scoop Fort Payne, Alabama Exeter, Pennsylvania Debi Yorke Adam Colby CHILL Braselton, Georgia Sulphur springs, Texas V's Soft Serve Polar Cave Ice Cream Heather Gorby Nasuur Hargeisa Vanessa Neubert Parlouor Salida,Colorado Sweet Scoops Ice Cream Las Vegas, Nevada Mark Lawrence Parlor Sweet Street Candies and Mashpee, Massachusetts Valley Creamery Livonia Fint goodies Chilly Billy's Ice Cream Paul Waynesboro, Virginia Belinda Mahon William Pavone The Bean Quezon City, Metro Manila Lombard, Illinois Tonawanda, New York Ben Nichols Melt Ice Creams Auburn, Alabama Bing-rrito Mark Seher Froze Pops Maureen's Cones Kevin Feng Fort Worth, Texas Theo Weigel Mary Jo Schneikart Premium ice cream West Nanticoke, Sue Mauro The Little Penguin Nigel's Pennsylvania Sinking Spring, Scott Pederson Derek McElroy Pennsylvania Olmsted Falls, Ohio Springfield, Missouri 6 Welcome Our New Members The Hudson Creamery Scooters Malt Shoppe Small Batch Creamery Greg’s Custard Heather’s Kettle Corn Tracey Falcone Cindy Bristol Alfred Bronda Alise Kumar Heather Barreraz Peekskill, New York Scotts, Michigan Tampa, Florida Hobbs, New Mexico Afzash.ng AandJSnackShack Coffee +Cream Chester Ice Cream Hannatu Goofy Goobers Keith Rajsigl Emily Zahr Brad Post AbubakarKatsina Brian Karu Belle River Livonia, Michigan Chester, New York Eric S Abbotts Frozen Custard Dolce Gelato Casey's New Orleans University of Delaware - Katie Kolthoff Braulio Vasquez Flores Snowballs, LLC UDairy Market Das Ice Cream Cafe New Orleans, Louisiana Cartago Mars Chapman LeeAnne Ahamad D.