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National Community for Engagement Infrastructure Forum (NCEIF)

The State of Infrastructure in

20 July 2018

David Edwards Special Projects Unit What we will cover today o Snap shot of infrastructure investment in Queensland o Case studies on community engagement - The role that engagement plays in the delivery of Queen’s Wharf – the good news - Global Tourism Hubs and Adventure and Nature Based Tourism Infrastructure - The challenges of community engagement in infrastructure development – how can things go so wrong.

Department of Innovation, Tourism Industry Development and the Commonwealth Games Major Project Work - Defined: • Engineering projects valued above $50 million • Includes ‘economic infrastructure’ (e.g. transport, utilities) as well as mining and resources projects • Does not include ‘social infrastructure’ building projects (e.g. schools, hospitals) • Engineering value refers to construction contractor costs, which excludes project owner costs such as land acquisition

Queensland Major Projects Pipeline 2018 – Adrian Hart, Associate Director, BIS Oxford Economics Queensland Major Projects Pipeline 2018 – Adrian Hart, Associate Director, BIS Oxford Economics Key Messages

• Major Project work has risen in 2017/18 to $6.9 billion • Roads, electricity, telecoms and mining all contributing • But the core challenge will be maintaining this momentum • Currently funded work is projected to decline from 2018/19 • Shifting some of the 98 ‘unfunded’ projects to ‘funded’ will be vital in coming years • Stronger investment means more jobs and a stronger economy • Queensland economy is improving alongside new investment • Stimulating and funding investment will be critical to future growth • Privately funded projects make up just under half of the pipeline value • Risks ahead for industry capacity and capability Infrastructure Investment - Overview Projects under construction

Parallel runway at Regeneration Forecasts indicate passenger numbers will grow from The 22 hectare site represents the largest Brownfield development o 22.7 million in FY17 to around 50 million by 2035 o of its kind in Australia Brisbane Airport Corporation investing $2.2 billion Project value of new residential/commercial/retail development is o between FY17-FY21 in capacity related infrastructure o estimated at $2.9 billion. Funded primarily by Lendlease and $1.3 billion parallel runway on track to open in 2020 through a $65 million loan from Queensland Treasury Corporation o and will double Brisbane’s current capacity. 340,000m2 of new residential, commercial and retail buildings, with o an additional 76,000m2 of new development on RNA retained land. Projects under construction cont.

Queen’s Wharf Brisbane $3.6 billion Queen’s Wharf Brisbane Integrated Opening in late 2018, the $110 million Howard Smith Resort Development includes 5 new premium hotel Wharves (est. 1935) located underneath the iconic brands, 3 residential towers, around 50 new , will see the transformation of heritage- restaurants, cafes and bars, a new pedestrian bridge listed buildings and wharf into a must-visit waterfront and more than 12 football fields of redeveloped and tourism recreation, dining and lifestyle destination. enhanced public realm. Projects under construction cont.

New Brisbane international cruise ship terminal Work is underway on the $158 million terminal at Port of o Brisbane o Expected to open mid 2020 Accommodate the largest cruise ships in the word, more o than 270m long. Projects under construction cont.

North Queensland Stadium Toowoomba Second Range Crossing Construction of the $250 million, 25,000 seat multi- Public Private Partnership arrangement between Nexus o purpose stadium in Townsville is expected to be ready o Infrastructure, the Australian and Queensland for the 2020 National Rugby League (NRL) season Governments, with an indicative total cost of $1.606 Provides a catalyst for urban regeneration in billion o Townsville, attracting further investment into the region The 41km bypass route will take heavy vehicle highway and supporting employment and supply opportunities. o traffic around north of Toowoomba rather than through it. Projects committed

Cross River Rail – Brisbane Metro – Queensland Government’s highest priority Brisbane Metro – high frequency public transport in o infrastructure project and an important part of the o CBD and inner suburbs State’s vision to cater for future growth Confirmed as a High Priority Project on the nation’s Five new, high-capacity stations at inner-city locations o Infrastructure Priority List o that integrate with new busways and new roads to $300m funding commitment in the 2018-19 Federal provide a ‘turn-up-and-go’ transport system for South o Budget. East Queensland. Projects committed cont.

Cairns Convention Centre New theatre $176 million over two years for the upgrade and State to contribute $125 million over four years towards a o expansion of the Cairns Convention Centre. o new 1500-1700 seat theatre at the heritage listed Queensland Cultural Centre Queensland Performing Arts Centre (QPAC) to contribute o $25 million o National design competition. Additional Committed Projects Queensland Budget 2018-19 o Upgrade of the Pacific Motorway (in partnership with Australian Government) – between Varsity Lakes and Tugun on the QLD/NSW boarder - total estimated cost of $1.03 billion o Works for Queensland Program – minor infrastructure works across regional Queensland - $200 million over 3 years o Beerburrum to Nambour rail duplication program - $160.8 million spend over 4 years o Construction of Rookwood Wier on Fitzroy River – $176 million over 4 years - in conjunction with the Australian Government. Projects under consideration

Eagle Street Pier Brisbane Live Entertainment Arena Precinct $1.4 billion market-led proposal - State Government has o State currently undertaking $5 million business case o given approval to Dexus to complete a full feasibility Proposed 17,000 seat entertainment arena study to redevelop the precinct o Premier entertainment venue hosting international Premium business and leisure destination - two new o live entertainment and world class sporting events o towers, 1.5 hectares of public and riverfront open space Global Tourism Hubs

Criteria o Include significant capital investment to create a development that attracts international tourists, where construction commences within 18 months of contractual close o Be located within close proximity to a major population centre with a catchment of at least 150,000 people within a 70km radius of the regional centre o Be near an operational international airport, or an airport that is capable of being upgraded to international standards o Have well-established transport networks and significant existing tourism infrastructure with identified growth potential. Queen’s Wharf Brisbane QWB - The Precinct

Queen’s Wharf Brisbane is conveniently located on the in the CBD between: 1WS o 1 William Street (1WS) - Ministers and Queensland Government staff - 5,000 staff Brisbane Square QWB precinct o Brisbane Square (266 George Street) - Lord Mayor, Councillors and Council staff - 2,000 staff QWB - Public Engagement

The Queensland Government's extensive public consultation for Queen's Wharf Brisbane began as far back as May 2013 when a comprehensive community engagement process commenced. o online surveys o monthly newsletters o community reference groups o print and online advertisements o formal public consultations o a dedicated project shop front open weekdays to the community o industry engagement with peak property, heritage and development bodies o engagement with the Indigenous community o interactive workshops o a number of Statutory submissions o regional showcase o traditional media o social media Major Projects Series

From July to November 2016, the then Department of State Development held its Major Projects Series showcasing QWB throughout the state.

Seminars were held in: o Brisbane o Toowoomba o Sunshine Coast o Mackay/Whitsundays o Rockhampton o Townsville o Maryborough o Ipswich o Gold Coast o Bundaberg Over 2,000 people attended the Series across the state QWB - Indigenous engagement o Independent consultant commissioned in 2014 to develop a process for engagement with the Indigenous community o Ongoing one-on-one meetings held with Traditional Owners, Elders, Community Groups, Universities, media and other interested parties o Community Information Session was held and anyone with an interest in the project was invited to attend o ‘Ideas Bank’ was created and subsequently provided to the Consortium o Regular and ongoing engagement with the Neville Bonner AO family representatives to ensure the Senator’s name and legacy remains prominent in the precinct o Department has a dedicated Indigenous Services Officer. QWB - Neville Bonner Building closure

o Building named after Senator Neville Bonner, the first Indigenous Australian to become a member of the Parliament of Australia o Prior to its demolition, the Neville Bonner Building was culturally closed on 12 August 2016 o Attendees included Senator Bonner family representatives, the Indigenous community, senior government officials and the Department of Aboriginal and Torres Strait Islander Partnership’s staff past and present o A new pedestrian bridge connecting QWB and South Bank will be named in honour of the late Senator Bonner AO – an announcement warmly welcomed by the Bonner family. QWB - Media QWB - Changes to the public transport network o The project required permanent closure of one road and the temporary closure (five years) of another, both heavily used by buses o 49 bus routes were to be impacted by the road closures, affecting 4,700 trips and 100,000 passengers per week o At the same time as planning for the road closures, an intensive review was completed of 208 bus timetables across the wider Brisbane network o The decision was made to combine the changes to enable the planning and implementation of one consolidated service change o The work had the risk of the community “blaming” the QWB for changes occurring separately to the project. o The Project Team built a longstanding and trusting relationship with TransLink to ensure that the right messages were disseminated and the community understood. QWB - Engagement with tenants o Over 4,000 government and non-government tenants (around 61,300sqm of office space) were required to vacate the precinct prior to handover to the developer o The change also necessitated the implementation of an entire CBD Strategy to move thousands of Queensland Government employees to different accommodation throughout the whole of Brisbane o The department spent nearly three years engaging with the tenants to vacate them from the project site precinct. QWB - Precinct handover

23 private tenants and over 20 monuments, memorials, statues and plaques were relocated

Relocation of the Statue of Her Majesty Queen Elizabeth II from Queen’s Place within the Queen’s Wharf Brisbane precinct (left), to Government House, Brisbane.

Dedication of the new Netherlands and Netherlands East Indies Memorial in Roma Street Parklands QWB - Demolition of non-heritage buildings

Executive Building Open Day

Above: Farewell to the Executive Building in December 2016, included the attendance of former QLD Premiers Stakeholder engagement o Create Communication Stakeholder Engagement plans early (pre announcement of the project) o Use IAP2 engagement o Identifying and know your stakeholders o One-on-one engagement o Bad news – don’t hide o Process – be factual o Observe and be proactive o Target identified audience through Social media. Longitudinal Benefits Impact Study o Partnership with Queensland University of Technology (QUT) and The Star Entertainment Group o Recording of baseline statistics and establishing measures to be taken after commencement of operations o Responsible gambling.

Themes • Financial return • Tourism • Public realm • Construction • Liveability • Enhanced safety • Engagement

Tropical North Global Tourism Hub

The State has a waterfront site for development by partnering o with the Far North Queensland Ports Corporation (Ports North)

Currently in Expression of Interest phase with shortlisted o proponents due by September 2018

The project team travels to Cairns on a weekly basis to o undertake one-on-one meetings o Community engagement upon project announcement include: - CBD pop-up stall - industry engagement - regular appearance in local media - monthly newsletters - social media - 1800 number - newspaper articles and advertisements - website. Tropical North Global Tourism Hub - industry engagement o Talk to industry as much as you can o Get to know who’s who (identification ongoing of key stakeholders) o Secure project advocates o Community receives information directly from the project team o Let them ask questions o Don’t shy away o Greater interaction brings more jobs for the local community

Global Tourism Hub – Gold Coast o The State Government is investigating a GTH on the Gold Coast o The GTH would deliver a range of globally recognised tourism and social infrastructure o Asia and America visits during May-June 2018 indicated strong interest in developing a GTH on the Gold Coast o At this stage, the Government does not have a preferred location for a new GTH on the Gold Coast o Stakeholder engagement varies from proven international investors and civic leaders to potential neighbours, industry, community and anti-progress groups. Adventure and Nature Based Tourism Facilitating Private Investment in National Parks o Adventure and nature-based tourism ranks among the top travel motivators for international visitors to the Australia o Plays a vital role in regional communities, generating economic and social benefits and creating resilience with sustainable employment opportunities and local pride. o Ecotourism products that engage with the cultural heritage of a region, provide visitors with meaningful connections with Traditional Owners and their communities. o $950,000 to support a business case and detailed designs for the proposed Wangetti Trail in Far North Queensland.