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Skype for Business Comparison Guide Skype for Business

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Skype for Business Comparison Guide Skype for Business Skype for Business Comparison Guide Skype for Business Introduction This guide provides a detailed breakdown of the compatibility of the functions offered by Skype for Business (SfB) with each client type. The following services are covered: • Instant Messaging & Presence (IM&P) – core NHSmail functionality • Audio & Video Conferencing (A&VC) – top-up NHSmail functionality • Enterprise Voice (EV) – not currently in scope for NHSmail, but a possible future service The guidance is based on use of the Skype for Business 2015/16 Full and Basic clients. For the richest user experience, particularly for heavy users of IM&P or those intending to consume the A&VC service, using a desktop client is the recommended access route. Service SfB on your Desktop SfB on your Desktop (Full client) (Basic client) Instant Messaging & Presence: provides peer-to-peer instant Y Y messaging capabilities. Audio & Video Conferencing: provides peer-to-peer audio and Y Y video calling and conferencing facilities. Enterprise Voice: provides voice Y services across public switched (not currently in scope but could be N telephone networks (PSTN). enabled) Availability of features • All currently in-scope features • All currently in-scope features available available Not available: • Send/receive ink messages • Full enterprise voice capabilities Skype for Business Web App The SfB Web App provides browser-based access to audio and video conference calls to users who do not have a desktop application. This Web App opens automatically when the user clicks the meeting invitation link if they do not have a desktop application subject to using a supported browser. The Web App can only be used for the purposes and duration of the specific meeting. 1 Skype for Business Comparison Guide Skype for Business Instant Messaging Support This table provides an overview of the features across each client relating to Instant Messaging. IM Support Features In Scope for NHSmail Skype for Business Skype for Business (Full client) (Basic client) Initiate IM with a Contact Y Y Y Navigate among multiple IM conversations/Track Y Y Y multiple conversations in a single tabbed window Log IM conversations in Y Y Y Outlook Initiate an email to a Y Y Y contact Check spelling Y Y Y Persistent Chat (Group N Y Y Chat) integration Escalate a Persistent Chat room to a Skype for N Y Y Business Meeting with one click Inline pictures of sender Y Y Y and receiver in IM window Send ink messages N Y N Receive ink messages N Y N Skype for Business Full/ Basic client allows for a rich IM experience. It allows users to have multiple IM windows, persistent/ group chat and additional familiarity of contacts with inline sender pictures. 2 Skype for Business Comparison Guide Skype for Business Enhanced Presence Support Feature Enhanced Presence features provide users with the ability to add information such as location and to automatically set their presence status based on their calendar. Basic presence features are available in all clients; enabling users to set their presence as ‘Available’, ‘Busy’, ‘Away’ or ‘Do Not Disturb’. Skype for Business Full/Basic clients integrate with the Outlook calendar to reflect the appropriate availability of a contact. Enhanced Presence In Scope for NHSmail Skype for Business Skype for Business Support Feature (Full client) (Basic client) Publish and view status Y Y Y View presence based on Y Y Y calendar free/busy View status notes and out Y Y Y of office Add custom location Y Y Y Add custom note Y Y Y Use a photo from any Y Y Y public site 3 Skype for Business Comparison Guide Skype for Business Contacts and Contact Group Support This table provides an overview of the features across each client relating to managing and using contacts for Instant Messaging and Presence. Contacts and Contact In Scope for NHSmail Skype for Business Skype for Business Groups Support (Full client) (Basic client) Features Pre-populated Contact list N Y Y Modify Contact list Y Y Y Control Privacy relationships Y Y Y Search the corporate address book Y Y Y Search Microsoft Outlook contacts Y Y Y Manage contacts groups Y Y Y Expand distribution groups and Office 365 Groups Y Y Y Search for Response Groups N Y Y Display recent contact groups Y Y Y Display current conversation group Y Y Y Sort contacts by Group, Relationship, or New (people who’ve added you Y Y Y to their contact list) Sort contacts by Status (availability) Y Y Y Skype for Business Full/ Basic client integrates with Outlook contacts to allow users to search, manage and store frequently used contacts into contact groups. 4 Skype for Business Comparison Guide Skype for Business Voice (Telephony) Support This table provides an overview of the features across each client relating to Enterprise Voice. These features are currently out of scope for NHSmail, but could be future options for local organisations to invest in, in order to get the most value from the NHSmail platform. Voice Support In Scope for NHSmail Skype for Business Skype for Business Features (Full client) (Basic client) Initiate a call N Y Y Click to call a contact N Y Y Transfer a call N Y Y Manage call forwarding N Y N Manage team call settings N Y N Manage delegates N Y N Initiate a call to a N Y N Response Group Support emergency N Y Y services (E9-1-1) Connect to voice mail, set N Y Y up or change greeting Make calls on behalf of another contact (manager/delegate N Y N scenario) Handle another's calls if N Y N configured as a delegate Manage a high volumes of N Y N calls Call park N Y N Group call pickup N Y N Skype for Business Full client allows the use of call forwarding and delegate management whereas Skype for Business Basic allows users to initiate calls and make a call but does not allow for delegation of calls. 5 Skype for Business Comparison Guide Skype for Business Meeting Support This table covers features related to voice services support. Skype for Business Web App is available to enable users to join a meeting if they do not have the desktop client or who are external users to NHSmail. Meeting Support In Scope for NHSmail Skype for Business Skype for Business Features (Full client) (Basic client) Add computer audio Y Y Y Add video Y Y Y Peer-to-peer video-based Y Y Y screen sharing Use in-meeting presenter Y Y Y controls Access detailed meeting Y Y Y roster Participate in multiparty Y Y Y IM Share the desktop Y Y Y Share a program Y Y Y Add anonymous N Y Y participants Use dial-in audio meetings Y Y Y Initiate a Meet Now Y Y Y meeting Add and present Microsoft PowerPoint files Y Y Y Navigate Microsoft Y Y Y PowerPoint files Add and edit OneNote Y Y Y meeting notes Use a whiteboard Y Y Y Conduct polls Y Y Y Upload files to share with N Y Y others Create public meetings with static meeting IDs from Y Y Y Outlook Q&A Manager Y Y Y 6 Skype for Business Comparison Guide Skype for Business External Users Support This table covers features related to interacting with external users. External Users In Scope for NHSmail Skype for Business Skype for Business Features (Full client) (Basic client) Initiate IM with a public TBC Y Y contact Initiate IM with a federated TBC Y Y contact Conduct two-party or multiparty calls with external TBC Y Y users Archiving, compliance, and logging support This table covers features related to support for archiving and logging functions Archiving, In Scope for NHSmail Skype for Business Skype for Business compliance and (Full client) (Basic client) logging support Features Archiving of IM conversations in Outlook Y Y Y Conversation History Client-side archiving of audio, video, application TBC Y Y sharing, desktop sharing, and uploaded content Client-side archiving of file transfers, shared OneNote TBC Y Y pages, and PowerPoint annotations Access sign-in logs from Skype for Business icon in TBC Y Y the task bar 7 Skype for Business Comparison Guide Skype for Business Recording Support This table covers features related to support for recording meetings. Recording Support In Scope for NHSmail Skype for Business Skype for Business Features (Full client) (Basic client) Client-side recording of audio, video, application TBC Y Y sharing, desktop sharing, and uploaded content Client-side recording of file transfers, shared OneNote TBC Y Y pages, and PowerPoint annotations Client Compatibility The table below provides an overview of the minimum supported client versions and operating system compatibility. Client Software Minimum Version Supported Operating System Skype for Business 2016 16.0 Windows 7 or later Skype for Business 2015 / Lync 15.0.4454.1506 Windows 7 or later 2013 Lync 2010 4.0.7577.4103 Windows 7 or later OS 10.5.8 or later (10.9 is Lync 2011 for Mac 14.0.8 currently not supported) Skype for Business iPhone/iPad 4.1.6554.* IOS 8 or later Skype for Business for Windows 4.0.7791.* Windows 8 Phone Skype for Business for Android 4.*.*.* Device dependent 8.
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