Winter 2011 Lower Churchill Project means 8 a brighter and cleaner energy future Living a 3 12 Nalcor 17 President’s Awards Safety apprentices celebrate employee Culture make the achievements everyday grade Winter 2011 Contents Core Values 2 Safety and Wellness A proud, diverse energy company, whose people are committed to building a bright future for Newfoundland and Labrador, unified by our core values. 5 Environment Accountability Holding ourselves responsible for our actions and performance Open Communication 8 Business Excellence Fostering an environment where information moves freely in a timely manner Safety 17 People Relentless commitment to protecting ourselves, our colleagues and our community Honesty and Trust 21 Community Being sincere in everything we say and do Teamwork 23 Highlights Sharing our ideas in an open and supportive manner to achieve excellence Leadership Empowering individuals to help, guide and inspire others Respect and Dignity Appreciating the individuality of others by our words and actions Outlet is Nalcor Energy’s corporate magazine. It’s published by Corporate Communication & Shareholder Relations semi-annually. For more information, to provide feedback or submit articles or ideas, contact us at 709.737.1446 or email [email protected]. Front Cover On Nov. 18, Nalcor Energy signed an agreement with Emera Inc., to develop Muskrat Falls (pictured), which will supply clean energy to the island of Newfoundland, Atlantic Canada and potentially other parts of the Eastern United States, as well as support industrial development in Labrador. 2 Outlet NalcorNalcor Energy Energy economic and reliable option to meet the province’s power needs over the coming years. With the displacement of the power from our Holyrood Generating Station, the province will be powered by 98 per cent renewable energy – a claim that can be made by few areas around the world. For 40 years, the Holyrood plant has played an important role in meeting the island’s energy needs, and it will continue to do so for another decade. The plant is home to over 100 employees who have worked with professionalism and dedication to provide a critical Nalcor President and CEO Ed Martin and Premier Danny Williams announce power source for the province. As we the Lower Churchill Project in St. John’s on Nov. 18. transition to Lower Churchill power, we are committed to working with our n Nov. 18, 2010, Nalcor Energy of energy available from Muskrat Falls, staff to ensure that any impacts are signed a term sheet to enter a 40 per cent will flow to the island, 20 per minimized. We have the benefit of time partnership with Emera Inc. to cent to Nova Scotia under a 35-year O to plan, so we will work together with develop phase one of the Lower Churchill contract with Emera, and the remaining employees to ensure we reach solutions Project. The Project will mean a new, 40 per cent, Nalcor intends to sell into that work for our employees and the cleaner energy future for our province the markets throughout Atlantic Canada company’s future operations. and Atlantic Canada. and New England. Although there are export markets for the power, we are The agreement will see the development also committed to making the power The announcement of the Lower of an 824 megawatt hydro generating available, through recall, to support Churchill Project is a testament to station at Muskrat Falls on the Churchill industrial growth in Labrador. the hard work and dedication of our River, transmission in Labrador from employees. We will work diligently Muskrat to Churchill Falls, transmission to Nalcor has completed substantial work toward project sanction over the coming the island, and a subsea cable linking to and analysis on the Project, and we are year and expect to see first power in 2017. Nova Scotia. Of the 4.9 terawatt hours confident this agreement is the most Lower Churchill by the numbers • The Muskrat Falls Generating Station will have a capacity of 824 megawatts and annual energy production of 4.9 terawatt hours. • The Labrador-Island Transmission Link will be approximately 1,100 kilometres, and have a capacity of 900 megawatts. • There will be a total of 18,400 person years of work on the project within Newfoundland and Labrador from 2011 to 2017. • One person-year represents 2,000 hours of work per year – the equivalent of someone working 40 hours per week for 50 weeks. • The Project’s direct employment in the province will peak at approximately 2,700 people in 2013. • With Muskrat Falls, the Newfoundland and Labrador electricity system will run on 98 per cent renewable, emission-free energy. Nalcor Energy Outlet 1 Safety A safety culture is the most important culture ur safety culture at Nalcor Energy hurt. I am optimistic to see the results show the company’s leadership, as well as the ensures that every job, task and we are heading in the right direction to safety culture workshops, which started Oaction we do is completed with achieve our safety goals.” in 2007. These workshops provide an safety top of mind. It’s the way we do opportunity to discuss employees’ business. Safety culture consists of the The survey also confirmed that employees thoughts and behaviours toward safety. values, beliefs and attitudes we all share, are committed to making safety a priority, and which drive our safety behaviour in and are working towards this goal through “By ensuring we are focused on performing the workplace. programs like the Safety Workplace our jobs safely, we see an environment Observation Program (SWOP), which where safety is always top of mind,” said For the last four years, Nalcor has invested provides an opportunity for employees Hollohan. significant efforts to develop a strong safety to share safety observations and lessons culture, and this year, it became apparent learned. And responses from employees indicate that dedication is paying off. In spring the workshops are a great benefit to 2010, the team at the Corporate Safety “It was rewarding to see the results of the improving Nalcor’s safety culture. and Health Department undertook a survey and know that the hard work of survey to assess the existing culture, our employees over the last number of “It was great to see the employee and the results demonstrated significant years to make safety our top priority are participation in the workshop,” said Dean improvement. paying off,” said Hollohan. Diamond, Technologist with Hydro in St. Anthony. “There was a lot of conversation, “The survey results reinforce that when we Many factors have contributed to the and I think that keeps people involved in apply a strong safety mindset to guide our success of Nalcor’s evolving safety culture, safety. If you want a successful safety work, we create a safety culture focused particularly a strong commitment from program, people need to be involved.” on zero injuries both at work and at home,” said John Hollohan, Manager, Safety and Health. Administered by the Department in consultation with the Corporate Safety Advisory Committee and MarketQuest, Hollohan said the results demonstrate that Nalcor is making great strides to improve our actions and safety leadership behaviours. He was also encouraged to see that the corporate results showed an improvement across the entire survey from the 2007 survey. These results mean employees feel Nalcor has a clear vision and has set high standards to achieve great safety performance. “It’s important that we know what our employees think and practice about safety,” said Hollohan. “Understanding the Left to Right: Christie Boone, John Hollohan and Sarah Churchill, members of the key drivers for improving safety help us Corporate Safety and Health Department review the results of the Safety Culture become a workplace where nobody gets Survey. 2 Outlet Nalcor Energy Safety Living a safety culture everyday: Gord Corbin ord Corbin exemplifies safety family and doing this will help you to leadership and a strong safety always practice and live safety.” G culture at Nalcor Energy. Originally employed for 25 years with Corbin has been a strong advocate for Abitibi-Consolidated, Corbin joined Nalcor the SWOP program and the Work Energy’s Exploits Generation last year. Protection Code and is seen as a safety Corbin brought with him an extensive leader. Corbin doesn’t hesitate to remind knowledge of the OH&S Act and others about safety if he believes a Regulations, and he applies that job is not being completed safely. In knowledge to the Exploits team as part November 2010, Corbin was recognized of the local OH&S Committee, the Work for his commitment to safety with a Protection Code Committee and the President’s Award from Nalcor SWOP Review Committee. President and CEO Ed Martin. “Safety culture needs to be a mind set,” “In the workplace, all workers need to said Corbin. “To me, safety is part of a feel free to discuss safety and point set of values that you carry with you things out to each other that can be at all times, both at work and at home. improved from a safety perspective,” Gord Corbin receives a 2010 President’s You can help instill these values in your Corbin said. Award for his commitment to safety. Employee challenge spreads safety message his fall, employees were encouraged “I always practice safety while prospecting Isaac Genge, Electrical Maintenance to submit a safety moment which by wearing proper personal protection Worker with Hydro, had an engaging T described how they stay safe at work equipment and carrying a cell phone, GBS session with the students at St. Anthony or at home for the Back it Up Safety and compass,” said challenge winner Elementary. “ I felt it was important to tell Challenge.