Winter 2013

6 Keeping the public safe around dams

10 Churchill Falls prepares 16 President’s Awards for its next generation celebrates five-years of employee recognition 20 Employees join the Red Shoe Crew to support Ronald McDonald House Newfoundland and Labrador Outlet - Summer 2012

1 Plugged In 2 Leadership Message Safety

3 Safety

7 Environment

9 Business Excellence

14 People

20 Community 23 Highlights Environment

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Outlet is Nalcor Energy’s corporate magazine, published semi-annually by Corporate Communication & Shareholder Relations.

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Front Cover The 2012 President’s Award Winners. Community

Nalcor Energy Plugged In – July to December 2012

• In November, a power outage safety contest on Hydro’s Facebook page saw users participate with more than 1,480 tips, “likes” and shares of information on the page. Users shared their own tips and advice on how to prepare for an unplanned power outage. • By the end of November 2012, Nalcor EnergySafety employees submitted more 6,800 safety-related SWOPs in the database.

• Nalcor’s Environmental Services department completed a waste audit study in Bay d’Espoir in September. The type and quantity of waste leaving the site was examined. The report will look at opportunities to enhance reduction of non-hazardous waste being sent to the landfill. • In November, takeCHARGE Environmentgave away 500 block heater timers in Labrador City and Happy Valley-Goose Bay. Block heaters are common, but timers are not in Labrador, and Hydro is promoting this opportunity to conserve energy. The energy savings target for this three-year initiative is 1.4 GWh/yr.

• In December, Hydro launched a new website, www.PowerYourKnowledge.com/LearningZone as a resource for students and teachers to learn about electrical safety and the electrical system in Newfoundland and Labrador. • The Honourable , Premier of Newfoundland and Labrador, announced the agreement on the terms for a federalBusiness loan guarantee for the Muskrat Falls hydroelectric projectExcellence with the Governments of and Nova Scotia in Happy Valley-Goose Bay on Nov. 30, 2012. The Federal Government’s loan guarantee will reduce the cost of financing for the project through reduced interest rates, with projected savings of about one billion dollars resulting in stabilized electricity rates for consumers in the province.

• Nalcor Energy celebrated its fifth annual President’s Awards on Nov. 29, with 11 employees receiving awards in the categories of Safety, Environment, Business Excellence, People and Community. Read more about the Awards on pages 16 and 17. • In May and June 2012, 82% of employees participated in the employee engagement survey. The results show the company maintained a strong showing from 2010. WorkplacePeople Improvement Teams are being established in all areas to identify ways to improve the workplace experience and create Action Plans, which will be implemented over 2013 and 2014. People

• In the fall, Nalcor Energy donated $10,000 to Trout Unlimited Canada, an organization committed to conserving, protecting and restoring Canada’s freshwater ecosystems and their cold water resources for current and future generations. • Many employees volunteered during the second half of 2012 with organizations and events such as: The Jimmy Pratt Memorial Soup Kitchen, The CommunityJaneway’s Jamarama, Canadian Blood Services blood drive and the CIBC Run for the Cure.

Outlet - Winter 2013 1 Leadership Message

Jim Keating, Vice President, Oil and Gas, shares how exploration activity will help unlock the secrets of the province’s offshore

into the Newfoundland and Labrador’s oil satellite images, helps inform of and gas industry. potentially prospective oil and gas areas – information that helped plan where we Nalcor’s has a special role in the targeted parts of our seismic program. As development of our offshore. Since we we begin to process data from the first will partner in every new development, two years of the seismic program, we’re Nalcor’s success and that of the province seeing a relationship between the satellite

“Nalcor’s has a special role in the development of our offshore. Since we will partner in every new development, Nalcor’s success and that of the province will be driven by increased activity leading to new developments.” Jim Keating

will be driven by increased activity leading seeps study and the seismic data. We’re to new developments. We will increase now continuing to build on this data with the likelihood and potential for new other surveys and studies targeted at discoveries by engaging companies that increasing our knowledge of our offshore have not yet evaluated our offshore. resource potential.

High-quality digital data is a tried and true These are exciting times for Nalcor Energy. method that decreases the risk and We’ve made the case for prospectivity – THIS YEAR HAS BEEN A BUSY ONE for uncertainty of new exploration areas. Over and the glass is half full. We assembled a the Nalcor Energy Oil and Gas exploration 75 per cent of Newfoundland and global team of expert partners in team. In 2012, we saw the completion of Labrador’s current data is more than 20 geoscience and exploration. We must phase two of a three-part program to years old and is not available digitally – focus now on policy structure to gain capture 42,000 kilometres of seismic data now a global standard. It’s well maximum impact and lasting results for of the Newfoundland and Labrador established that there is an extremely high the province. We’re confident that in the offshore. This program represents one of correlation between 2D seismic data and next few years we will have new players the largest data collection programs on wells drilled. The more data seismic data and increased activity as a direct result of Canada’s East Coast and is the foundation we have on our offshore, the more likely this initiative. As we begin to of our exploration strategy. Together we’ll see wells drilled to help us unlock the communicate some of our findings from with our partners, data exploration unknowns of our offshore. our exploration programs in 2013, I know companies TGS and PGS, we will acquire, the best is yet to come for our province’s process, interpret and promote this data Our approach to the seismic program is to offshore resource potential. and licence it globally to companies build layers onto all our other interested in the resource potential of our geotechnical studies, allowing previous offshore. While significant, it’s only one studies inform subsequent ones. For part of a strategic plan focused on example, in 2010, we completed a satellite attracting and lowering barriers of entry seeps study that, by carefully examining

2 Nalcor Energy Safety

Training and preparation can prevent contact with energized power lines

ONE CONTACT WITH AN ENERGIZED POWER LINE IS TOO MANY, but in the last three years, Newfoundland and Labrador Hydro has recorded more than 30 contacts.

“Our worst fear is someone is going to seriously injure themselves or die as a result of coming into contact with an energized power line,” says Jim Haynes, Vice President of Regulated Operations. “We will never stop our relentless effort to warn people about these dangers and promote ways to stay safe.”

In fall 2012, a working group was established to broaden efforts to prevent line contacts through awareness and education. Steve Tilley, Team Lead, Safety and Health, discusses powerline safety with Brian Lannon, “John Curran, Director of Safety at Safety Specialist. Newfoundland Power, kick-started this initiative, and it’s very encouraging to see conduct their work safely, and then to put Haynes says by taking the time to locate so many industries come together to into practice what they have learned,” said and ensure adequate clearances from tackle this very serious safety concern,” Tilley. “It’s critical for everyone on a job site overhead and underground power lines said Steve Tilley, Team Lead, Safety and to be aware of the hazards of working before beginning work, electrical contacts Health Department, Hydro. near power lines.” can be prevented.

Members of the working group include Glenn Noseworthy is a contractor and “Special permits are required when Hydro, Newfoundland Power, Bell Aliant, operator in Happy Valley-Goose Bay, working near energized power lines,” Service NL – Occupational Health and Labrador. As owner of Melville Trucking said Haynes. “Anyone planning to work Safety Branch, Workplace Health, Safety & Excavating Ltd, Noseworthy recognizes near power lines must call Hydro or and Compensation Commission, the NL the importance of power line safety: “I Newfoundland Power to ensure they are Construction Association, the NL don’t want any of our staff to get hurt. well prepared.” Construction Safety Association, We often work with excavators, so we do Operating Engineers College and the everything we can to avoid making “Whenever I have a planned job near Heavy Civil Association of NL. contact with an energized power line. power lines, I work with local Hydro representatives,” said Noseworthy. “They “We want people who work near power “I feel that these incidents may happen always answer my questions, assess the lines to be aware of the associated when workers aren’t aware of the job site and treat us very well. I would hazards, understand the regulations hazards,” said Noseworthy. “If you keep tell any contractor not to hesitate to get around power line safety – which are in everyone well-trained and up to date on the proper training and ask questions place to protect people – educate what you need to do to stay safe, you can so they’re well-prepared to stay safe on co-workers and their peers on how to prevent accidents.” the job.”

Outlet - Winter 2013 3 Safety

Jonathan Drummond, Site Superintendent, Bull Arm, and Chris Dawe, Engineer with Bull Arm Fabrication, perform a vehicle orientation on the Bull Arm fleet vehicle. Improved vehicle safety procedures result from driving incident

ON JAN. 9, 2012, the way the team at Bull Specialist, Safety and Health Department surprising to him was instituting a formal Arm Fabrication looked at vehicle safety and Trent Carter, Environmental Health vehicle orientation to ensure drivers new changed. That morning, the team’s and Safety Specialist, Environmental to the Bull Arm fleet are comfortable with work-term student, Sarah Kean, was Services, made up the team charged with the vehicle. Hart says there were three involved in a two-vehicle collision on the investigating the collision. actions that are “big ones that really stuck Trans-Canada Highway when driving a with the team.” Bull Arm fleet vehicle to the site, near “I learned a lot from being part of the Clarenville. While Sarah was left without investigation. I thought when we One was the driver orientation, and the any lasting injuries, the collision caused started the investigation it would be other two are the importance of adjusting the Bull Arm team to look at what steps straightforward, we’d quickly identify the to driving conditions and making sure could have been taken to prevent the issue and the solution,” said Drummond. vehicles are properly maintained for the incident so others at Nalcor Energy don’t “But soon after we started reviewing season – in this instance, having proper find themselves in the same situation. “Once we knew she was OK, we started to turn “Our first concern was for our work-term student,” said Nancy Hart, Manager, Bull our efforts to making sure we did the best Arm Operations. “Once we knew she was investigation possible.” Nancy Hart OK, we started to turn our efforts to making sure we did the best investigation possible.” the incident in detail, I realized that winter tires. Kean was driving at a safe incidents have many layers that lead you speed, says Hart; however, there was a While Jonathan Drummond, Site to finding problems and identifying change in the road conditions partway Superintendent, Bull Arm, started to solutions that you’d never think would be through her trip that she wasn’t prepared gather information within hours of the part of the investigation.” for that played a role in the collision. The collision, a group was established to begin tires on the Bull Arm fleet truck were a formal investigation inside of a couple of The investigation identified 17 remedial similar to all-season tires, not proper weeks. Drummond, Brian Lannon, Safety actions, said Drummond, and one winter tires. “The tires weren’t the best for

4 Nalcor Energy Safety

the Newfoundland and Labrador winter, Bull Arm now also requires a formal the maneuverability of a large truck like especially on the highway,” said Hart. driver orientation for any employee who that through a drive-thru.” plans to drive a Bull Arm Fabrication The necessity of being comfortable with a vehicle. The orientation includes a Drummond and Hart say what they’ve vehicle and all its features was an important 15-minute orientation in the office, where learned from the collision has the most takeaway from the investigation, Hart and the driver reviews a few selected pages value when it is shared with others Drummond agreed. While driving a new of the vehicle’s owner manual that outlines throughout Nalcor’s lines of business. car can seem straightforward, every make the layout of the vehicle – where the driver This incident has provides provided an of vehicle offers different features, has a will find features like the hazard lights and opportunity for others in the company to distinct layout and responds differently to windshield wiper controls – and how to learn from their experience. unique situations. safely use features like cruise control. The orientation also includes a 30-minute “It’s really unfortunate that the incident To address these concerns, the Bull Arm practice drive with another team member happened, but if there’s a silver lining, it’s team now regularly discusses road experienced in driving the vehicle. that we all rallied together to learn from conditions and how to best respond to what happened, and ensure it’s not just conditions during safety moments and “On the drive, we’ll practise engaging the us who are learning from the lessons before starting a trip. The team is also four-wheel drive in an empty parking lot learned,” said Hart. more vigilant to ensure vehicles are so that the first time the driver uses the well-maintained, work such as winter tire four-wheel drive isn’t when they have to The lessons-learned template, which installation is scheduled and lessons use it in an emergency situation,” said summarizes the findings of the learned are shared with other regions and Hart. “Also, we’ll do a coffee run to Tim investigation, is available on the departments within the company with Hortons and make our way through the Lessons Learned section on the Safety small fleets of vehicles. drive-thru you learn pretty quickly about page on GRID.

Children share 12 months of safety

SAFETY CULTURE IS IMPORTANT AT This year was no exception. The judging a contest judge. “We had submissions that NALCOR ENERGY. Part of a successful committee had the difficult job of narrowing covered important topics like water safety, safety culture is seeing employees live down all the entries to just 12 winners. snowmobile safety and power line safety.” safety every day – at work and at home. “We received some fantastic art this year “It’s great to see our families and children – like we do every year,” said David Collins, demonstrate their own commitment to Graphic Designer with Nalcor, who is also safety,” he said.

Month Theme Child’s Name - Age Employees (R) Name January Snowmobiling safety Sheldon Snow - 11 Denise Snow February Ice and water safety Jacob Moore - 10 Darren Moore March Safety around falling ice Victoria Vincent - 10 Jeff Vincent April Personal Protective Equipment Elaina Edmunds - 11 James Edmunds May Hiking safety Molli Dillon - 8 Paul Dillion June Power line safety Will Cole - 9 Elaine Cole July Swimming safety Tia Cox - 8 Perry Cox August Dog safety Mathea Treslan - 10 John Hollohan Every year, many children related to Nalcor September Helmet safety Melissa Russell - 6 Hayward Larkham and Hydro employees share their messages October Halloween visibility safety Alyssa Greene - 10 Glenn Greene of what it means to be safe through their November Child safety Anna Cole - 5 Elaine Cole entries for the home safety calendar contest. December Christmas decorating safety Julia Ball - 11 Dale Ball

Outlet - Winter 2013 5 Safety

together to ensure consistency in all our hydro operations in regards to public safety around dams.”

An initial risk assessment and review of potential public safety hazards was undertaken at Long Pond, the main headpond for the Bay d’Espoir system. Following the review, some new warning signs were purchased for installation, and an application was submitted to the Public Utilities Board to install other safety measures such as fencing, booms and buoys.

A similar review was then completed at the Bishop’s Falls waterway in 2012, with plans to implement new safety measures in 2013. Peter Robbins, Manager, Long-Term Asset Planning at Exploits Generation, is a member of the working group. Hydro and Nalcor are increasing efforts to standardize the system used to warn the public about the dangers of being in the vicinity of its dams and hydraulic structures. “There’s a lot of recreational water activity around the dams and generating assets Hydro and Nalcor take steps to help in Grand Falls and Bishop’s Falls,” Robbins said. “In many cases, people don’t keep the public safe around dams understand all the hazards.”

CLEAN, RENEWABLE HYDRO POWER is recreational activities than the risk of an “We’re making an effort to standardize an important part of Newfoundland and actual dam break,” said Garry Poole, our current warning system with CDA’s Labrador’s electricity system – Civil Engineering Specialist with Hydro. new recommendations for all Canadian Newfoundland and Labrador Hydro and “The new guidelines acknowledge the utilities,” said Robbins. “We also plan to Nalcor Energy own and maintain more importance of educating the public on increase efforts to educate users of our than 200 dikes and hydraulic structures the dangers of being in the vicinity of waterways about restricted access and across the province – however, dams can dams and hydraulic structures.” potential safety hazards.” pose a serious safety risk to the public. Poole was among a group of employees A review of the Meelpeag waterway Hydro and Nalcor use the Canadian from Nalcor and Hydro who attended a is currently ongoing, and in 2013, Dam Association (CDA) dam safety CDA workshop to learn more about the other reviews are expected to be guidelines and industry standards to new guidelines. completed for Grand Falls and on the avoid potential emergencies such as a Bay d’Espoir system. dam break and are also implementing “Following the workshop, it was clear to practices to coincide with the us we needed to do more in respect to “Eventually, public safety reviews will be Association’s new guidelines related to operational changes and increased public completed for all dikes, dams public safety around dams. awareness about being safe near our and hydraulic structures in our system dams,” said Poole. “We put together a through a phased approach over “According to the CDA, more people are working group with representatives from several years, starting with our busiest at risk around dams when engaging in all lines of business. We want to work waterways,” said Poole.

6 Nalcor Energy Environment

Bird monitoring study shows positive results near wind site

MINIMIZING WILDLIFE DISTURBANCES FROM OUR OPERATIONS is a priority for Newfoundland and Labrador Hydro. As operator of Wind-Hydrogen-Diesel (WHD) Energy Project in Ramea, an isolated community on the south coast of Newfoundland, Hydro recently completed a study for the Canadian Wildlife Division to determine the impact of its three turbines on local bird patterns.

“The goal of the study was to ensure our installed turbines aren’t having a negative influence,” said Deneen Cull, Environmental Specialist, Pollution Prevention with Hydro. “To determine the impact on the local bird population, we monitored bird behaviour and counted bird carcasses in the area.” Photo supplied by Dr. Bill Montevecchi.

The two-year study ran from May 2010 to Herring gulls were the most abundant bird recorded over the duration of a recent study to April 2012. A local bird watcher and determine the impact of the wind turbines in Ramea on local bird population. naturalist, Richard Northcott, hired through Hydro’s consultant, Fracflow, “It was very beneficial to have both the collision rates for land-based turbines conducted bird surveys weekly from May advice from Dr. Montevecchi, a well- elsewhere, and there was no evidence to to November, and monthly from respected bird scientist, as well as an suggest a greater chance of collision December to March. expert local birder on site to complete during any one season, even though the the bird surveys,” said Cull. “We were study confirmed an increasing number of “At each of the three turbines, we set up fortunate to have a member of the birds during the winter through the fall search radii at specific distances around local community so heavily involved season. The bird sightings were also each turbine,” said Cull. “We had a similar with the project.” consistent with those of a short pre- set-up in a natural location where there construction survey completed at the are no turbines. In the early morning, “The Nalcor study of bird interactions turbine site. Richard walked each radius to look for with wind turbines on Ramea is the most carcasses and complete bird counts from comprehensive research study carried “Getting a positive result from the study is these set distances. This allowed us to do out to date in Newfoundland and great news,” said Cull. “It confirms we’re a comparison between our turbine site Labrador,” said Dr. Montevecchi. “Much not having a negative impact on the bird and a natural site.” of its success derived from the efforts of population in this area. In fact, we expert resident bird observers who determined that birds are using the area FracFlow also engaged Dr. Bill Montevecchi, applied their skills and took ownership of for nesting. We’re obviously very pleased University Research Professor and bird the monitoring activity.” with this outcome.” scientist at Memorial University of Newfoundland, to provide guidance on The study found no major differences The Ramea Wind Bird Monitoring Study is the methodology of the study and help between bird patterns near the turbines the most comprehensive study of the ensure the local birder was following and the natural location. Also, the bird influence of wind turbines on birds standard protocol for this type of study. collision rates compared with known completed in the province.

Outlet - Winter 2013 7 Environment

Ramea Wind-Hydrogen-Diesel project receives honourable mention in 2013 Clean50 Awards

A TESTAMENT TO INNOVATION IN evident that by choosing our project for The commissioning phase of the project CLEAN ENERGY PROJECTS, Nalcor an honourable mention, the Clean50 will be completed in 2012, after which Energy’s Ramea Wind-Hydrogen-Diesel Awards judges are also recognizing its Nalcor will embark on the demonstration project received an honourable mention significance to clean energy and phase of the project. This will involve in the 2013 Canada Clean50 Awards. sustainable development,” said Jones. optimizing the operation of the facility, analyzing project data, increasing Greg Jones, General Manager, Energy The Wind-Hydrogen-Diesel Energy efficiencies of the equipment, and Marketing, the lead on the project, said Project is one of the world’s first projects determining the market potential of the the project team, Tim Manning, Project to incorporate renewable wind and EMS system. Lead, Ramea; Mike O’Brien, Senior hydrogen energy sources to supplement Business Development Engineer; and the diesel generation requirements of an Howard Richards, Senior Protection and isolated island community. The project Control Engineer were proud to receive has attracted attention worldwide due the honour. to its one-of-a-kind Energy Management System, developed in-house. This “The Ramea Wind-Hydrogen-Diesel software will automatically control the project is a very substantial and innovative integration of diesel generation, wind project and indeed a real-life laboratory generation and hydrogen production, that we are quite proud of,” said Jones. “It’s storage and generation.

Energy efficiency program aims to reduce energy consumption by eight per cent in the next three years

WITH A TARGET TO REDUCE ENERGY fluorescent light bulbs (CFLs), low-flow installation of energy-efficiency kits,” CONSUMPTION by about 5,337 showerheads, weather stripping and said Simone Browne, Hydro’s Energy megawatt hours (MWh) over three years smart power strips were directly installed Efficiency Manager. “This resulted in – eight per cent of energy currently into homes and businesses free of charge. 1,325 residential and commercial kits generated – Newfoundland and Labrador being installed and approximately 2,133 Hydro is looking to help residential and “One hundred per cent of customers in MWh in savings. That is equivalent to commercial customers in isolated diesel all 2012 communities were offered free taking 85 electrically heated homes off systems save both energy and money. the grid.” Lori O’Brien, L’Anse au Loup Field The program launched in July and saw Representative, installs a compact In 2013, the program will focus on island teams of field representatives visit fluorescent light bulb. isolated diesel communities as well as the northern and coastal Labrador communities of Hopedale, Mary’s Harbour, communities to increase awareness of Lodge Bay, Nain and Port Hope Simpson energy-efficient technologies. The teams customers who participated in a previous combined education, free installation of Coastal Labrador Energy Efficiency Project. energy-efficient products, instant The teams will return there to refresh and discounts at local retailers and giveaway install new measures such as power bars, and exchange events to engage residents. tank wraps, and dimmable CFLs and offer Energy-efficient items such as compact discount coupons.

8 Nalcor Energy Business Excellence

New organizational structure improves communication between Hydro, Exploits and Menihek operations

SHARING KNOWLEDGE AND EXPERTISE IN AN OPEN MANNER is a core value that helps guide operations throughout Nalcor Energy – and operations at the Menihek Generating Station, Exploits Generation and Star Lake hydro facilities are no exception.

In 2007, Hydro assumed ownership of the Menihek Generating Station, and ownership of the plant was subsequently transferred from Hydro to Nalcor in 2009. Also in 2009, Nalcor assumed operational responsibility of the Exploits Generation and Star Lake hydro facilities on behalf of the Exploits Generation employees complete confined space rescue training at the Bishop’s Falls province. This year, a new organizational Generating Station. A new reporting structure between Hydro Generation, Exploits and structure was established to integrate Menihek Generation provides opportunities for employees to share best practices on safety, resources between these operations environment and operational issues. and Hydro Generation. Operations. “It was the right time for a Derrick Maye, Team Lead, Support Resources from Hydro Generation’s Bay new, formalized structure.” Services at the Bay d’Espoir plant, is now d’Espoir office now provide support to set up to provide support to Exploits Exploits and Menihek, and Star Lake was Glenn Winsor, Manager, Menihek and Menihek Generation regarding integrated into the existing Hydro Generation, agreed that being connected budgeting, cost control and support Generation department at Bay d’Espoir. more formally to Hydro’s regulated services. Maye recognizes the benefit in operations provides more efficient access building alignment among other hydro “In many respects, the way we are to technical support. operations within Nalcor: “We’re still running our operations hasn’t changed transitioning into this new structure, and drastically; however, this formal new “Our current structure provides an so far my focus has been primarily to organizational structure enables an opportunity to collectively learn about support Exploits Generation, but we will efficient and easy flow of information how each hydroelectric operation continue to build on this new structure to between Hydro, Exploits and Menihek,” within Nalcor and Hydro function,” facilitate a good exchange of information.” said Wilmore Eddy, Manager, Exploits and said Winsor. “Our teams can share Menihek Generation. “This alignment is a technical and operational information, Employees throughout these operations real benefit when it comes to sharing as well as each other’s experience will continue to build relationships knowledge and expertise.” and background.” between each other with the goal of ensuring the long-term, efficient “Both Exploits and Menihek operations Both Winsor and Eddy see future operations of these assets. have made significant progress in the opportunities to take advantage of the past few years in the areas of safety, new reporting structure. “I think there will “We’ll continue working as a team environment, operational and maintenance be a chance to really optimize the so we can share and adopt best programs, and asset management,” said relationships between operations in the practices throughout our operations,” Jim Haynes, Vice President, Regulated future,” said Winsor. said Haynes.

Outlet - Winter 2013 9 Business Excellence

Churchill Falls applies asset management to town and facility to prepare for its next generation

rehabilitation and a new skilled trades lab in the school.”

While important ongoing asset management plans for the Churchill Falls facility such as asset renewal programs for the switchyard and transformers are continuing, Nalcor also recognizes the importance of community and town services, said MacIsaac.

A new day care, with four full-time employees, was constructed this year and opened with spots for 16 children, from newborns up to seven-year-olds.

Aerial view of completed airstrip at Churchill Falls. The runway rehabilitation project was “I’m very excited to have an opportunity to completed three days ahead of schedule. be a part of this much needed community service,” said Susan Chislett, operator of the CHURCHILL FALLS IS EXPERIENCING A “As leadership, the steps we are taking day care. In addition to the new day care, RENEWAL. To ensure the 40-year-old reflect our ongoing commitment to the Churchill Falls residents have also seen facility, often referred to as Nalcor Energy’s present and future generations of upgrades and improvements begin at the flagship operation, has many years of Churchill Falls,” says John MacIsaac, Vice- town’s grocery store and staff housing, as operation in its future, over the last President, Asset Management, Project well as the addition of a skilled trades lab number of years, significant investment Execution and Engineering Services, at E.G. Lambert School, which will help in the form of asset management has who oversees Churchill Falls operations. provide students with a hands-on learning been made at Churchill Falls. In 2012, a “This is now being reflected in a long-term opportunity about careers in the trades. focus has also been placed on the asset view of both the facility and community management of the town that houses the services like upgrades to the grocery “Students put on their PPE and prepare to community’s 650 residents. store, a new day care, the airport work in a shop just as some of their moms

The building that houses the new day care in Churchill Falls; Susan Chislett, day care operator, cleans up toys in preparation for the day care’s children.

10 Nalcor Energy Business Excellence

and dads do,” said Steve Power, Principal, Technical Services working in unison E.G. Lambert School. “While students will with Churchill Falls Air Services and not be prepared to enter a trade contractors, the project was successfully afterwards, they will know more about completed on Sept. 11, 2012 – three days various trades and will definitely consider ahead of schedule. these in their career choices.” “It was the dedicated and collaborative Upgrades are also happening with efforts by everyone involved that infrastructure that’s of critical importance made this project the success it was to both the town and the site, including from beginning to end,” said Derek the Churchill Falls airport terminal hangar Rendell, Program Manager, Project and runway. From June to September Execution and Technical Services. 2012, an increase of traffic could be found Keeping the runway open and in on the Churchill Falls runway in the form service throughout the entire project of paving crews on the airstrip. made co-ordination a critical priority to success. The 5,500-ft runway, owned and operated by Nalcor Energy Churchill Falls, Construction and operation plans were underwent an extensive rehabilitation – developed jointly by PETS, Churchill Falls a joint funding project between Air Services and contractors prior to E.G. Lambert School students wear their PPE Churchill Falls and the Airports Capital construction. These plans included and prepare to work in the skilled trades lab. Assistance Program, a division of multiple safety measures that aligned Transport Canada. with the phases of construction and the an ongoing commitment to renewal of continuation of air services. the plant, our people and town services, The project involved the combined which ensures we have a sustainability in expertise in engineering and project “It’s important that we’re investing in the our community, growing our people, management to paving and air services. future, both in the community and facility while meeting and exceeding all of our With Nalcor’s Project Engineering of Churchill Falls,” said MacIsaac. “We have customers expectations.

New employment website launched for Muskrat Falls

THE DEVELOPMENT OF MUSKRAT muskratfallsjobs.com, to help attract the interested in working on the project can FALLS WILL GENERATE LONG-TERM qualified workers that will be needed to register their information and resumés BENEFITS for Newfoundland and move the project forward following a online and learn more about employment Labrador and will create significant job sanction decision by the Government of opportunities with the project. At the opportunities. During construction of Newfoundland and Labrador. same time, contractors employed with the the generating facility at Muskrat Falls, project can access the site to view and the transmission links and Strait of Belle Jobs will be required in more than select potential candidates. The site also Isle cable crossing, an average of 1,500 70 trades and occupations throughout features general information about the jobs in dozens of trades and occupations construction. Once construction is project, employment information, and will be created each year, with an complete, employment will continue with contracts awarded for the project. estimated 3,300 jobs at peak. an estimated 60 direct full-time jobs during the operational life of the project. At the end of November, close to 1,000 With the growing demand for skilled people had registered with the site, which workers in Newfoundland and Labrador, The new website functions as an was launched in Happy Valley-Goose Bay Nalcor Energy launched a new website, employment database where those on Nov. 16, 2012.

Outlet - Winter 2013 11 Business Excellence

Helping inform and answer questions about Muskrat Falls

QUESTIONS ABOUT MUSKRAT FALLS provide information about Muskrat Falls Information and independent reports on have been common across Newfoundland to the public, which also included specific aspects of the development are and Labrador over the last few months. To facts and information about the also on the website. The October 2012 help answer some of those questions and project being delivered to homes Manitoba Hydro International review of inform the public about the development, across the province. The website also the development is also available on the on Oct. 30, 2012, the Government of includes links to videos about different website, and other technical reports Newfoundland and Labrador, with Nalcor aspects of the project, common discussing the merits of the project are Energy, launched a new website called questions and answers, as well as a located in the information centre on powerinourhands.ca. bill calculator with which homeowners the website. can see the savings in their electricity The website was created as part of an bills with Muskrat Falls over the isolated- Learn more at overall public education campaign to island option. www.powerinourhands.ca.

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12 Nalcor Energy Business Excellence

The left map shows the line data being collected through a seismic survey of offshore Newfoundland and Labrador. The area covered by the survey is larger than the area of the US Gulf of Mexico, as seen in the map on the right. Upfront investment in oil and gas exploration has potential to yield significant results

WHEN IT COMES TO THE OIL AND GAS high level of quality data that is easily Newfoundland and Labrador offshore, INDUSTRY, a relatively small upfront accessed tend to have a sustaining level of comes both from funds put aside at the investment can have a significant, interest by oil companies. Taking on Department of Natural Resources through long-term impact on the amount of activity to explore the province’s offshore the Energy Plan – a 2007 document that in exploration – and ultimately development resources is important to helping facilitate part aims to support facilitating of resources – a region sees of its resources. more industry involvement in exploration investment in the province’s Newfoundland and Labrador’s offshore, oil and gas industry – and also Nalcor Energy Oil and Gas has seen this says Jim Keating, Vice-President, Nalcor reinvestment of funds generated by the model – where a government invests in Energy Oil and Gas. company’s current interests in producing exploration of its offshore oil and gas oil and gas projects. region to spur further investment from “As a Crown corporation, we play an industry – work in jurisdictions around important role to attract industry to our The data acquisition has been going the world like Norway, Australia and resources and help lower barriers for them well so far, says Richard Wright, Manager, Brazil. Exploration companies have many to make their own investments,” he said. Exploration with Oil and Gas, and while options to invest worldwide and each “Our investments will help us understand the exploration work continues, the new region competes for their attention. our region and facilitate new industry data Wright’s team has begun to analyze Since the geoscience resources of any exploration activity that will build on the and interpret is starting to show company are limited and valuable, work we’ve started.” promising things. exploration companies can choose only a limited number of regions to concentrate In jurisdictions around the world, Keating “The new seismic data covers a on and invest. says, this model of governments making significant area of our offshore not initial investments in exploration activity previously surveyed and the preliminary To attract those companies, some has been proven successful to help attract insights gained from the new data have indication of prospectivity in the form industry to further invest in a region. The been encouraging. We will be in a of geologic data and interpretation must investment Nalcor’s making, about $20 position to communicate early results in be provided. Countries that maintain a million over four years in exploring the 2013,” he said.

Outlet - Winter 2013 13 People

Members of the Diversity Council, Joanne Callahan, Patrick Williams, Gerard McDonald and Erin Gillis, discuss the council’s goals to promote and communicate diversity at Nalcor Energy. Diversity and Inclusion Strategy moving forward to support a respectful, diverse and inclusive environment at Nalcor

NALCOR ENERGY IS CONTINUING undertaken. One key initiative was “As an immigrant and a member of a TO MOVE FORWARD and make establishing a company-wide visible minority group, I am able to progress on the company’s Diversity Diversity Council in 2011, made up assist in informing the diversity initiative and Inclusion Strategy, and is of 13 Nalcor employees process,” said Patrick Williams, Rates committed to ensuring a diverse representing different backgrounds and Regulatory Analyst, Hydro. and inclusive work environment and levels of management “Knowledge of the composition of the where all employees are respected and throughout the organization. workforce can help the organization to valued for their individual views and unique backgrounds. “An inclusive approach can lead to the harnessing

The strategy, which was formally of a variety of ideas that can enhance productivity.” adopted in early 2011, will guide the Patrick Williams, Diversity Council Member company to enable employees to thrive and reach their full potential in a The Diversity Council’s primary goal understand and embrace the differences. respectful, diverse and inclusive is to help foster employee An inclusive approach can lead to the environment. It also complements and engagement on the strategy and harnessing of a variety of ideas that can supports Nalcor’s goal of ensuring a identify ways to promote and enhance productivity.” skilled and high-performing diverse communicate diversity and inclusion workforce for the future. within the company. The Council also “I have always been passionate about provides advice to the Human diversity and inclusion,” said Joanne The strategy continues to evolve, Resources Department on diversity Callahan, a council member who is also and a number of items highlighted in issues and initiatives as part of the responsible for Talent Management its multi-year action plan have been implementation of the strategy. with Human Resources. “As a member

14 Nalcor Energy People

of the council and a Nalcor employee, According to Gerard McDonald, Vice- “Diversity training and awareness are I believe we must build a diverse and President of Human Resources and critical in our efforts to building a inclusive organization if we are Organizational Effectiveness, an early diverse and inclusive culture where serious about building a bright future area of focus in advancing diversity employees endeavour to better for our province.” and inclusion in our workplace is understand one another’s views and training and awareness building. The perspectives,” says Gerard. “Nalcor is “Nalcor is committed to creating and framework of a sustained, multi-year committed to working with all sustaining a corporate culture and work training and awareness plan will be employees in creating a work environment where everyone is respected developed by the end of this year. This environment where unique ideas and for their individuality, views and plan will include workshops and other a wide range of perspectives freely backgrounds,” said Dawn Dalley, Diversity training activities designed to create a come forward allowing everyone to be Council member and Vice-President, higher level of employee awareness in the very best they can be which, in Corporate Relations. “We believe in a this area, and to strengthen our turn, makes our company stronger for diverse culture where everybody can collective commitment to a highly the future.” freely contribute their thoughts, creativity inclusive work environment. and inspiration. The Diversity Council More information on Diversity and looks forward to playing a key role in Nalcor’s executive and senior Inclusion and a list of members on the evolving diversity within the organization, management group participated in a Diversity Council are available on the seeing it embedded in our workplace and half-day education session during a recent GRID under the Human Resources business actions that will better position leadership off-site, and activities led by the Department. Nalcor for continued growth and success Human Resources Department will carry as an energy leader.” on into 2013 for all employees.

Diversity Council Members Spotlight

Erin Gillis Matthew Pike

Why did you join the council? Why do you think diversity and I am on the council because I believe inclusion are important in the that Nalcor has a great opportunity workplace? to become a model in this province Diversity and inclusion are important for diversity and inclusion in the in the workplace because it brings workplace. many different perspectives to our company that are representative of the Why do you think diversity and inclusion are important province we live in. Newfoundland and Labrador is in the workplace? becoming increasingly diverse, and it is important that Nalcor It is important in the workplace because we all have a Energy, a company of the people, is representative of the valuable contribution to make. Through our different people we serve. experiences and backgrounds we are able to bring new and different insights, ideas, and innovations to our teams in order What does diversity and inclusion mean to you? to accomplish our goals in an effective and efficient way. What diversity and inclusion means to me is that we need to recognize that we are a diverse province and everyone needs What does diversity and inclusion mean at Nalcor? to be included in the day-to-day decision making process. It To me it means that we are all accepted for our differences as is important from a corporate responsibility perspective but individuals and the value of these differences is recognized in also a productivity perspective. By utilizing our diverse our contributions to our team, project, and company. It means workforce and ensuring we include everyone at the table, so that we are recognizing that diversity and inclusion is a very to speak. It only helps our company make important and important piece of our company culture, one which we want informed decisions that benefit everyone. to foster and improve upon as we move forward as a company.

Outlet - Winter 2013 15 People

Jim Keating, Vice-President, Nalcor Energy Oil and Gas, presents Renee Hodder with a People award at the 2012 President’s Awards. Celebrating outstanding employee commitment at the President’s Awards

FOR FIVE YEARS, EMPLOYEES WHO GO achievements. Nominations were “Our employees across the company ABOVE AND BEYOND EXPECTATIONS at reviewed by the Leadership Team, with have a lot to be proud of,” said Keating. Nalcor Energy have been recognized at the final selections made by Ed Martin, “Being able to take some time to the annual President’s Awards. This year, Nalcor President and CEO, based on the recognize the exceptional work of the 26 employees were nominated for awards nominees’ accomplishments in one of Award winners is fantastic. We have a lot by their peers, and 11 employees the company’s goal categories. to be proud of as a company.” received awards at the ceremony, held in St. John’s on Nov. 29. The winners were “Every year, I am gratified to see such a Leveson Kearley, recipient of a President’s recognized by the peers and the high calibre of employees being Award for Business Excellence, thanked his Leadership Team as champions of the nominated by their peers,” said Martin. co-workers when accepting his award: “The Nalcor Energy corporate goals: Safety, “We’ve now had five years of recognizing great people we have at this company is a Environment, Business Excellence, People the tremendous efforts of our driving force for what we do every day.” and Community. employees. I’m looking forward to reading the next five years of “You do these things, not to be praised, The President’s Awards are Nalcor’s most nominations as well.” just out of the goodness of your heart,” prestigious form of recognition. Recipients said Fred Reid, recipient of an award in are considered role models who live the The 11 recipients attended a the People category. “If I have influenced corporate goals on a day-to-day basis and private dinner, along with their spouses those around me, I hope I have take personal action to improve Nalcor’s and representatives of the Leadership encouraged them to work safe, play safe, performance. Team in St. John’s. Ed Martin traditionally and be safe.” presents the recipients with their award, In fall 2012, employees were encouraged but was unable to attend this year, and Nalcor Energy congratulates all the to nominate co-workers for an Jim Keating, Vice President, Oil and Gas, nominees and recipients of the 2012 award to recognize their outstanding stepped in to help present the awards. President’s Awards.

16 Nalcor Energy People

2012 President’s Awards Bob Moulton Business Excellence Award Recipient 2012 Recipients System Planning Specialist, NL Hydro, St. John’s Bob Jeff Ivany Moulton Safety Award Recipient 2012 “Bob’s strong work ethic and positive Fire and Security Supervisor, attitude have enabled him to meet the Nalcor Energy, Churchill Falls challenges of his position.” Anne Dwyer, Senior Financial Analyst “Jeff is a rock solid, dependable, safety oriented individual; he is an employee who Richard Wright Jeff is living our core values and is an example Business Excellence Award Recipient 2012 Ivany of what our safety credo means – every Manager Exploration, Nalcor Energy, day.” Cyril Penton, Manager, Engineering, St. John’s Churchill Falls Richard “He is an individual who demonstrates a Wright Paul Smith high level of professional integrity, Safety Award Recipient 2012 competence and industry experience and Manager Safety, Health and Environment, someone who consistently demonstrates NL Hydro, Bishop’s Falls all of the core values of the company.” John Hollohan, Manager, Safety and Health “Paul’s legacy is one of passion. Passion for Paul safety, passion for the dignity of others, and Renee Hodder Smith passion for his role in helping others lead a People Award Recipient 2012 safer life.” Liam McErlean, Organizational Planning Engineer, NL Hydro, St. John’s Effectiveness Specialist Renee “Renee is such a tremendously valuable asset Hodder Hughie Ireland to the Nalcor team – a reliable and visionary Environment Award Recipient 2012 leader, who is a true giver in every sense.” Manager LT Asset Planning, NL Hydro, Aimee Igloliorte, Communications Advisor Bishop’s Falls Fred Reid “Hughie is consistently thinking of ways to People Award Recipient 2012 Hughie enhance TRO’s role regarding the Line Supervisor-Stephenville, NL Hydro, Ireland environment as a whole.” Paul Smith, Stephenville Manager, Safety, Health and Environment “Fred is quick to offer support to all; help Fred Leveson Kearley which is always given freely and willfully. I Reid Business Excellence Award Recipient 2012 have never known him to hold back help, Manager, Work Execution, NL Hydro, whether in a personal or work related way.” Bay d’Espoir Ray Rowe, Electrician/Operator

“Leveson’s strong work ethic and leadership Annette Higdon are key components that spark his drive for Community Award Recipient 2012 Leveson excellence.” Bob Woodman, Manager, Long Maintenance Planning Clerk, NL Hydro, Kearley Term Asset Planning Holyrood

Alberta Marche “Annette is a shining example of someone Annette Business Excellence Award Recipient 2012 who gives freely to her community.” Greg Higdon Manager, Project Execution (Regulated), Parsons, Planner, Thermal Generation NL Hydro, St. John’s Clarence Kelly “She follows things through to completion Community Award Recipient 2012 with tireless devotion – a high performer, Lead Hydro Plant Operator, NL Hydro, both an independent as well as a team Bay d’Espoir Alberta player. Alberta’s work ethic is truly Marche inspirational.” Dave Hicks, Manager, “Clarence is quiet in nature and his Electrical Engineering leadership throughout the community is not through voice, but through his actions.” Clarence Leveson Kearley, Manager, Work Execution Kelly

OutOutletlet - -Winter Winter 2013 2013 17 17 People

A 25-year journey with Hydro leads Sam Rose to a new opportunity in Churchill Falls

well working with the new team in Churchill Falls.

“Sam has a well-rounded background in Hydro operations and has served many roles at Hydro Generation,” said Jim Haynes, Vice-President, Regulated Operations. “I will certainly miss him from Hydro’s Operations Team, but am confident that his honest and forthright approach will serve the Churchill Falls team well.”

While the opportunity to grow and expand his role throughout Nalcor was a welcoming endeavor, Rose also says the hardest part of his decision was leaving his Bay d’Espoir team and community. He values the friendships and the successful team that was built together Sam Rose, left, visits the Churchill Falls Line Crew – one of his many shop visits since his arrival. over the years.

AFTER A NEARLY 25-YEAR CAREER “I’m excited about broadening my “I didn’t just work with co-workers over WITH HYDRO GENERATION, Sam Rose is experience and building on the good the past twenty-five years, I developed setting out on a new journey – one that things that are already happening at valuable friendships along the way,” said takes him to Nalcor Energy’s flagship Churchill Falls,” said Rose. “I’m interested in Rose. “It’s the people and the memories operation in Churchill Falls. In October power production and having the that I will miss the most.” 2012, leaving the job as Manager of Hydro opportunity to be a part of one of the Generation in Bay d’Espoir, Rose began his world’s largest underground facilities was Rose now looks forward to becoming part new role as the General Manager of Nalcor one of the attractions for me.” of the tight-knit community Churchill Falls Energy Churchill Falls. offers and experiencing the new Rose has served a variety of management challenges and opportunities offered in Rose, who began his career as a Protection and leadership roles throughout his career Churchill Falls. The operation, he explains, and Controls Technologist at Bay d’Espoir at Hydro and has gained extensive is already on a path to great things, now in 1988, says he’s excited about his new experience in production, maintenance he has a chance to be part of the exciting journey. “I’m excited about broadening my experience and “I’m coming into an important role with a building on the good things that are already great team,” said Rose. “With our vision, happening at Churchill Falls.” Sam Rose values, and goals to guide us, together we will continue to build on the good things role in Churchill Falls. Rose sees his new planning and scheduling, labour relations, happening at Churchill Falls.” position as an opportunity to expand his work execution and operations – role and share his vision. experience and insight that will serve him

18 Nalcor Energy People

Understanding first-hand the importance of giving sick kids and their families a home away from home

TONY WALKER, ASSET SPECIALIST, GENERATION & TERMINALS with Newfoundland and Labrador Hydro, has always been an active resident in his hometown of St. Anthony, but his most recent community commitment hit very close to home.

Along with his 18-year-old daughter, Heidi, Walker led the St. Anthony Red Shoe Crew Walk for Families in September 2012 to support Ronald McDonald House Newfoundland and Labrador. Ronald McDonald House is a cause with special meaning to the Walkers. When Heidi was just six months old she had to travel for heart surgery to Ottawa with her mother, Marilyn, and grandmother. Tony Walker, second from right, with Ann Quinlan, daughter Heidi Walker and Nadine Hillier, “My wife and mother accompanied Heidi left to right, at the St. Anthony Ronald McDonald House Red Shoe Crew Walk for Families in to Ottawa, and I stayed home in St. September 2012. Anthony with our son Christopher, who was four years old at the time,” said Tony. Hydro’s ongoing support of Ronald Crew started a month later than some of “They spent three weeks in the home McDonald House Newfoundland and the other 27 Walks held across the away from home called Ronald Labrador, Walker knew it was something province, but the team still managed to MacDonald House and returned back to he couldn’t pass by. raise $10,000 to support Ronald McDonald our province with a perfectly healthy House Newfoundland and Labrador. baby while being treated themselves “After I heard about the walk, I mentioned like royalty.” it to Heidi, and she insisted we should get “Being from remote Newfoundland and involved,” he said. “After agreeing to Labrador, there is a great likelihood that “The staff at the House in Ottawa were courteous and lightened even the worst, “After I heard about the walk, I mentioned it to Heidi scariest of days with smiles and and she insisted we should get involved.” Tony Walker pleasantries, making the stay away from home as enjoyable as possible,” he said. walk, I realized they were actually looking we will directly, through our children or for an organizer.” grandchildren, or indirectly, through Since moving to St. Anthony in 1983, someone we know very close to us that relocating from Port Saunders, where he After consulting with his daughter once have children, unfortunately require the started his career with Hydro in 1982, more, as well as Nadine Hillier, Office Clerk, assistance of the Janeway Hospital,” said Walker has been involved in the St. Anthony, who was also interested in Walker. “And now with a Ronald community. He volunteered with the fire helping with the walk, Walker contacted McDonald House for our province, it’s department as well as coaching minor the event organizers and became the great to know families will be provided hockey for a number of years. When he team lead for the St. Anthony Red Shoe the same opportunity and hospitality as saw the opportunity to get involved with Crew Walk for Families. The St. Anthony my family was given in Ottawa.”

Outlet - Winter 2013 19 Community

The Bishop’s Falls Red Shoe Crew gets ready for their Red Shoe Crew walk to support Ronald McDonald House Newfoundland and Labrador. Hydro supports Ronald McDonald House NL to give sick families what they need most – their families

NEWFOUNDLAND AND LABRADOR support the annual operation of Hydro employees have also been HYDRO CONTINUES TO DEMONSTRATE Ronald McDonald House and ensure supporting Ronald McDonald House by ITS SUPPORT of Ronald McDonald House that families of sick children will have organizing their own fundraisers, as well on many levels as the company and its everything they need while their as making donations through Hydro’s employees help to ensure that families of children receive care and treatment at Employee Giving Program. About $15,000 sick children around the province have a the Janeway Hospital in St. John’s. has been donated through this program special place to stay – a home away from to date. home – during difficult times. Many Hydro and Nalcor employees participated or volunteered for the Red “It makes Hydro and its employees proud Hydro supported the construction of Shoe Crew Walk for Families. Several knowing that we’ve helped make Ronald Ronald McDonald House last year through a significant contribution to the “We thank Newfoundland Labrador Hydro and its House’s capital campaign. The company also provided support as the presenting employees for continuing support of Ronald sponsor for the first annual Red Shoe McDonald House Newfoundland and Labrador.” Crew Walk for Families, which was held Annette Godsell in 27 communities around the province on Sept. 22 and 23. More than 1,500 employees also either led the walk in McDonald House a reality,” said Jim people took part in the walk, raising their communities or organized a Hydro Haynes, Hydro’s Vice-President of more than $161,000. team for the event. They include Tony Regulated Operations. “We are honoured Walker and Nadine Hillier, St. Anthony; to support initiatives that will have a The Red Shoe Crew Walk for Families will Sherry King, Bay d’ Espoir; Annette deep and positive impact on the families become one of the largest annual Higdon, New Harbour-Dildo; Ann James, of sick children throughout our province. fundraising campaigns for Ronald St. John’s; and Darlene Hancock and Rob I also applaud our employees who have McDonald House. The funds will help Cater, Bishop’s Falls. shown their support. Their commitment

20 Nalcor Energy Community

presenting usband Chris Alex Collins and Ann James getting into Higdon and h Annette New Harbour-Dildo. the spirit before the St. John’s walk. the cheque from Ann Quinlan (Ronald McDonald) and Heidi Walker at the St. Anthony walk. to giving back to our communities never Ronald McDonald House, Newfoundland Ronald McDonald House Newfoundland ceases to amaze me.” and Labrador. “Their financial support has and Labrador is a home-away-from-home helped us build and now operate a facility for families, providing comfortable and “We thank Newfoundland Labrador Hydro that will serve families of sick children for affordable accommodations while their and its employees for continuing support many years to come. As an organization, children receive care and treatment at of Ronald McDonald House we are very grateful that Hydro helped us our province’s children’s hospital. The Newfoundland and Labrador,” said build our first major fundraising event house opened Sept. 27, 2012. It will serve Annette Godsell, Executive Director, throughout the province.” about 500 families each year.

Jim Haynes, Vice-President, Regulated Operations, Hydro, presents a cheque to Ronald McDonald House Newfoundland and Labrador employees Christine Morgan and Annette Godsell.

OutOutletlet - Winter - Winter 2013 2013 21 Community

“Hydro is very proud to support Libra House and the construction of the new emergency crisis shelter, where women and children can go when in need of security, confidentiality and safety,” said Jim Haynes, Hydro’s Vice-President of Regulated Operations, who attended the sod-turning ceremony.

Janet O’Donnell, Executive Director of A sod-turning ceremony marks the official construction of Libra House, a new women’s Libra House, said support from Hydro shelter in Happy Valley-Goose Bay. Left to right: Jim Haynes, Vice-President, Regulated played a significant role in helping them Operations, Vickie Musseau, Co-Chairwomen of the Libra House Board, Tom Hedderson, in their efforts to build a new facility. Minister of Housing, MHA Keith Russell, Cecilia Brown-Saunders, shelter worker, and Dean “We are very grateful for our partnership Clarke with Churchill Construction. with Hydro on this project,” said O’Donnell. “Hydro has been with us from NL Hydro Supports Women’s Shelter the very beginning of this vision and they are still right here with us as we watch our in Happy Valley-Goose Bay project become a reality.”

BUILDING A NEW WOMEN’S Hydro’s partnership with Libra House Construction of the new shelter is EMERGENCY CRISIS SHELTER in Happy includes a donation of two parcels of expected to be completed by the end of Valley-Goose Bay came one step land for sale, valued at $80,000, in which January 2013. Libra House has been closer to reality for Libra House on the proceeds were given to the shelter. providing shelter for women and children Sept. 21, with a sod-turning ceremony Hydro also provided $100,000 to Libra throughout Labrador since 1985 and that marked the official construction of House through its Community serves about 80 families. The shelter the shelter. Newfoundland and Labrador Investment Program and has supported provides 24-hour service, seven days a Hydro’s support in helping to make the Libra House through other events like week, and also operates a 24-hour crisis shelter a reality spans several years. their gala dinner fundraisers. phone line.

Nalcor partners to promote safety on the waters

While warm weather and sunshine made not-for-profit organization with a mission “During the 2012 boating season, the the summer of 2012 memorable in central to improve and develop infrastructure LHAFA was able to provide a wide range Labrador, the beautiful weather also and safety education programs for the of educational opportunities to support meant more there were more recreational public in the Lake Melville area. recreational boaters in the Lake Melville boaters in the region. Over the past region due to the support provided by several years, recreational boating has Nalcor saw a natural partnership with the Nalcor,” said Chubbs. “Our association was increased significantly in the Lake Melville LHAFA and worked together to develop able to provide safe boating facilities and region; however, the proper facilities were and promote a safe boating program to a proactive safe boating program which not in place to accommodate these both the recreational boating community were successful because of our boaters safely. and general public, said Matthew Pike, partnership with Nalcor.” Community Relations Advisor, Lower A local group of outdoor enthusiasts Churchill Project. The partnership between For more information on the LHAFA, visit recognized this gap and formed the Nalcor and LHAFA has helped educate www.LHAFA.org. Labrador Hunting and Fishing Association boat users in the area on safe practices, (LHAFA) in late-2010. The LHAFA is a said Tony Chubbs, President of the LHAFA.

22 Nalcor Energy Highlights

Scholarships 2012

NALCOR ENERGY AND program at the College of the North NEWFOUNDLAND AND LABRADOR Atlantic in Carbonear, and plans to pursue HYDRO are proud to support the future a career in Dentistry/Orthodontics or Medicine. Aaron coaches basketball and academic and educational goals of has volunteered at the Newfoundland students who excel in the classroom Summer Games. Son of Edward Finn, Plant and their community. Chemist, Holyrood, Hydro. Emily Scholarships are awarded annually to the Sara Foley graduated from Holy Heart of Sara Bonnell children of employees and retirees of Nalcor Mary High School and is now studying Foley Energy companies. These scholarships are engineering at Memorial University. Sara given to those students who achieve was an active volunteer at her school, was exemplary grades in high school as well a peer tutor and last year was the student as show leadership, and a willingness to liaison for peer tutoring to all feeder volunteer within their communities. schools coming to Holy Heart. Daughter of Emily Bonnell graduated from Eric G. David Foley, accountant, St. John’s, Hydro. Lambert School and is taking general Cassandra Fudge graduated from Bay studies at Memorial University. Active in d’Espoir Academy and is now attending Jenna her community, Emily was president of Memorial University, Corner Brook campus, Cassandra Bragg the local Students Against Drinking and pursuing a career in education. Cassandra Fudge Driving club and was part of the female was an active volunteer at her school and cross-country running team. Daughter of volunteered with Girl Guides and Army Kim and Mark Bonnell, Teachers, Churchill Cadets. Daughter of Roger Fudge, Falls, Nalcor Energy. Supervisor Short-Term Work Planning and Jenna Bragg graduated from Exploits Scheduling, Bay d’Espoir plant, Hydro. Valley High and is now a voice major at Mitchell Jones graduated from Carbonear the School of Music at Memorial Collegiate and is enrolled in the Civil University. Jenna, the current Miss Grand Engineering program at College of the April Falls-Windsor, is very active in music and North Atlantic. Mitchell is active in sports, Mitchell Connolly has volunteered with organizations such has completed safety training and has Jones as Oxfam and her school’s social action competed in math competitions as well committee. Daughter of Douglas Bragg, as placing second in the science fair. Carpenter, Bishop’s Falls, Hydro. Son of Todd Jones, Line Worker A, April Connolly graduated from Prince of Whitbourne, Hydro. Wales Collegiate and is currently studying Nelson Lau graduated from Holy Heart nursing at Memorial University’s Center for High School in St. John’s and is pursuing a Nursing Studies. April participated with degree in Biomedical Science at the the student council and school University of Ottawa, with hopes to study Daniel newspaper and was a youth Volunteer at medicine. Nelson volunteered with the Nelson Curnew the Health Sciences Centre in St. John’s. Rotary Interact Club and the peer tutoring Lau Daughter of Steve Connolly, Team Lead program, and was a member of the - Support Services, Holyrood, Hydro. school math team. Son of Alex Lau, Daniel Curnew graduated from Exploits Supervising Engineering Protection, Valley High and is now studying at St. John’s, Hydro. Memorial University. Daniel won Male Alexander Mackay graduated from the Student of Year Award 2012 at his school. International Baccalaureate diploma He also tutored and was involved with a program at Holy Heart High School, and is Aaron youth firefighting training program. Son currently studying engineering at MUN. Alexander Finn of Toby Curnew, Client Support Analyst, Alex was a member of both the concert Mackay Bishop’s Falls, Hydro. and jazz bands, several school clubs and Aaron Finn graduated from Carbonear participated in peer tutoring. Son of Collegiate and is currently enrolled in the Andrew Mackay, Software Specialist, Comprehensive Arts and Science Transfer St. John’s Hydro. continued... OutletOut - letWinter - Winter 2013 2013 2323 Highlights

Jessica McErlean graduated from Booth community and with her church. Memorial and is currently enrolled at Daughter of Sandra Sheppard, Team Lead, Memorial University. Jessica has Customer Services. Samantha represented Newfoundland nationally Sheppard Jodeen Williams graduated from in both public speaking and rock O’Donel High School and is a student at climbing competitions. Daughter of Memorial University, pursuing a bachelor Liam McErlean, HR Specialist O.E, of art degree in history and economics, St. John’s, Nalcor Energy. Jessica with a goal of becoming a lawyer. Jodeen McErlean Kenneth Saunders graduated from is active in track and field and recently Exploits Valley High and is currently won two gold medals and a bronze studying at Memorial University with medal at the recent NL summer games. plans on entering medicine. Kenneth was Daughter of Patrick Williams, Rates & enrolled in the young firefighters Regulatory Analyst, St. John’s, Hydro. Jodeen program, cadets, and volunteered for Williams Nicholas Wiseman graduated from several community programs. Son of Keith Exploits Valley High School and is Saunders, Work Methods Specialist, attending Memorial University, working Bishop’s Falls, Hydro. towards a degree in science, majoring in Kenneth Samantha Sheppard graduated from physics. Nicholas competed in regional Saunders O’Donel High School in Mount Pearl and math competitions, tutored students in is now studying engineering at Memorial math and helped organize an anti- University. Samantha was involved in bullying presentation. Son of Philip concert choir, mentoring and tutoring Wiseman, Electrical Maintenance A, Nicholas and was an active volunteer in her Bishop’s Falls, Hydro. Wiseman

Retirees (June 2012 to October 2012)

NAME POSITION LOCATION YEAR STARTED Barbour, Ernest Revenue Meter Supervisor Hydro Place 1982 Fudge, Hubert Technical/Electrical Maintenance Supervisor Bay d’Espoir Plant 1993 Heath, Randy Shift Supervisor - Energy Control Centre Hydro Place 1975 Hoskins, Wayne Planner - Transmission and Rural Operations Happy Valley-Goose Bay 1976 Hughes, Winston Meter Reader/Collector Flowers Cove 1978 Lee, Harold Carpenter Bay d’Espoir Plant 1989 MacDonald, Daniel General Maintenance Bay d’Espoir Plant 1998 Mallam, John Lead Mechanical Engineer Hydro Place 1975 Oldford, Vernon Line Worker Springdale 1981 Roberts, Dean Team Lead - Support Services Bay d’Espoir Plant 1988 Snook, Raymond Technologist - Protection & Control Bay d’Espoir Plant 1982 Kearley, Jeremiah General Maintenance Bay d’Espoir Plant 1989 Payne, George Stores Worker Port Saunders 1992 Pearcey, Randy Driver Clerk Hydro Place 1988 Sheppard, Alexander Manager Operations & Work Execution - Generation & Terminals Happy Valley-Goose Bay 1982 Hillier, Glenn Electrical Maintenance Whitbourne 1984 Pike, Derek Stores Worker Bishop’s Falls 1989 Dyson, Oswald Plant Operations Supervisor Churchill Falls 1973 Organ, Eileen Teacher Churchill Falls 1983 Organ, Lawrence Utility Worker Churchill Falls 1998 Bailey, David Manager Internal Audit Hydro Place 1986 Fisher, Rick Team Lead - Business Solutions Support Hydro Place 1980 Morris, Janet Human Resources Assistant Hydro Place 1977 O’Grady, Dennis Safety & Environment Co-ordinator Bishop’s Falls 1977 Saunders, James Facilities Maintenance Supervisor Bishop’s Falls 1989 Payne, Faron Line Worker 1978 Corbett, Valentine Mechanical Maintenance - Welder Holyrood Plant 1989

24 Nalcor Energy Highlights

New Faces / New Places 2012

JUNE 2012 SEPTEMBER 2012 Wade Butler, Heavy Duty Mechanic, Churchill Falls Jared Andrews, Millwright, Churchill Falls Gregory Hamlyn, Planner Expoits & Menihek, Exploits Generation Craig Boone, System Operator, Trainee, Hydro Place David Hicks, Manager, TRO Services, Bishop’s Falls Oswald Brown, Planner, Transmission and Rural Operations, Jeff R. Tizzard, Line Supervisor, Springdale Happy Valley-Goose Bay Dale Wells, Planner, CF(L)Co, Churchill Falls Roger Faulkner, Electrician, Churchill Falls Morris Bessey, Cook, Churchill Falls Gregory Harris, Technician, PCC CF(L)co, Churchill Falls Bryan D. Elliott, Line Worker, Happy Valley-Goose Bay Adam Hodder, Technician, PCC CF(L)co, Churchill Falls Jamie P. Power, Mechanical Maintenance A Millwright, Wallace Meade, System Operator, Trainee, Hydro Place Holyrood Plant Michael Dyson, Operations Hydro Technical Engineer, Hydro Place Roger Fudge, Supervisor, Short Term Work Planning & Scheduling, Dwayne Taylor, Utility Worker, Churchill Falls Bay d’Espoir Plant Benny Wells, Plant Operations Supervisor, Churchill Falls Jessica Lowe, Apprentice Power Systems Operator, Bay d’Espoir Plant George Marshall, Sr Station Operator, Churchill Falls * Roland Fudge, Apprentice Power Systems Operator, Danny Morey, Station Operator, Churchill Falls Bay d’Espoir Plant * Darren Cole, Technologist, Bay d’Espoir Plant * Sonia Glover, Communications Advisor, External & Media, * Michael Badcock, Technologist, Distribution, St. Anthony Hydro Place * Mark Garden, Technologist, Protection & Control, Bay d’Espoir Plant * Steven Tilley, Team Lead, Safety & Health, Hydro Place * Roger Fudge, Supervisor, Short Term Work Planning & Scheduling, OCTOBER 2012 Bay d’Espoir Plant Ivan Organ, Electrical Maintenance, Whitbourne David Philpott, Electrical Maintenance, Holyrood Plant JULY 2012 Samuel Rose, General Manager CF(L)Co, Churchill Falls Shane Pollard, Technician, Distribution, Springdale James Shears, Line Worker, St. Anthony Mohamed Khalifa, Mechanical Engineer, Hydro Place Jim Peyton, Safety & Enviroment Co-ordinator, Bishop’s Falls Baxter Jackman, Carpenter, Bay d’Espoir Plant Paula Acreman, Stores Clerk, Churchill Falls Patrick Mooney, Manager, Internal Audit, Hydro Place Jamie Hynes, Recreation Attendant, Churchill Falls * Cheryl Brown-McLean, IBA Commitments Lead, Hydro Place Dan Li, Graduate Engineer, Electrical, Hydro Place * Dion Hanrahan, Manager, Business Development, Hydro Place Derek Michelin, Line Worker, Churchill Falls * Roger Humber, Apprentice Power Systems Operator, Dion Roche, Mechanical Maintenance, Welder, Holyrood Plant Churchill Falls Leon Sheppard, Line Worker, Rocky Harbour * Jason Vallis, Thermal Plant Operator, Holyrood Plant * Robert Flynn, Heavy Duty Mechanic, Churchill Falls * Janine McCarthy, Communications Advisor, Hydro Place * Gillian Norman, Project Manager, Hydro Place

AUGUST 2012 NOVEMBER 2012 Dale Ball, Hydro Plant Operator, Remote, Bay d’Espoir Plant Craig Sceviour, Electrical Maintenance, Holyrood Plant Marshall Fudge, General Maintenance, Bay d’Espoir Plant Gilbert Collier, General Maintenance, Bay d’Espoir Plant Natalie Boyde, Teacher, Churchill Falls Gary Hickman, General Maintenance, Bay d’Espoir Plant Edward Park, Hydro Plant Operator, Bay d’Espoir Plant Harold Kean, Manager Operations & Work Execution, Generation Luke Williams, Hydro Plant Operator, Bay d’Espoir Plant and Terminals, Happy Valley-Goose Bay * Erin McCormack, Energy Markets Analyst, Hydro Place Matthew Peddle, Apprentice Line Worker, Happy Valley-Goose Bay * Andre Marshall, Graduate Engineer, Civil, Hydro Place Wayne Stoodley, Security Guard, Bay d’Espoir Plant * Kerri MacPhee, Teacher, Churchill Falls Nicholas Keough, Plant Engineer Electrical, Holyrood Plant * Tonia Newman, Technologist, Chemical, Holyrood Plant Chris O’Brien, Communication Engineer, Hydro Place * Christopher Mercer, Apprentice Power Systems Operator, Bay d’Espoir Plant * New employee * Dean Parsons, Information Systems Security Officer, Holyrood Plant

Outlet - Winter 2013 25 Community Investments

Community Investment at a Glance 2012 29 employees Nalcor and Hydro 19 employees submitted forms for submitted forms for supported about Employee Volunteerism Employee Matching ($100 contribution) 240 (up to $1,500 corporate matching) $2,900 organizations. $21,615 June to December 2012

Nalcor’s Community Investment Budget Hydro’s Community Investment Budget Expenditure by Focus Area Expenditure by Focus Area

22% 24% 1% 6%

22%

50% 75%

Arts & Culture Education & Youth Safety & Health Environment Environment Community Community

Hydro Place, 500 Columbus Drive, P. O. Box 12800 St. John’s, NL A1B OC9 (709) 737-1440 nalcorenergy.com

Outlet - Winter 2013