Your Guide to Qantas Contents
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Your Guide to Qantas Contents ROUTES & FARES ................................................................... 3 THE QANTAS EXPERIENCE ................................................. 12 Flying with Qantas from the UK ........................................... 5 The Qantas Service .............................................................. 13 Qantas Explorer Fares ........................................................... 6 The Qantas A380 .................................................................. 14 Qantas International Fares................................................... 8 Introducing the Qantas Dreamliner .................................. 16 Southwest Pacific & Asia Fares ......................................... 10 Qantas Chauffeur Drive ...................................................... 19 Qantas Fares & Emirates Combinability ...........................11 Qantas Lounges ................................................................... 21 oneworld® ..............................................................................26 Qantas Frequent Flyer ......................................................... 27 Jetstar ....................................................................................28 Global Responsibility ...........................................................29 Routes & Fares 4 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Flying with Qantas from the UK UK to Australia • From 25 March 2018^, there will be even more ways to fly to Australia with Qantas introducing double-daily flights from London Heathrow to Sydney, Melbourne, Brisbane and Perth, and daily options to Adelaide and Singapore Feeder airports with partner airlines. • From London Heathrow, Qantas currently operates double daily A380 flights Inverness Aberdeen Glasgow Edinburgh to Australia – both Sydney & Melbourne, via Dubai (until 24 March 2018) Belfast Newcastle Isle of Man Leeds Dublin Manchester Shannon Cork Birmingham • Convenient choice of departure times and connecting hub; Perth or London Singapore Jersey • Connect to 182 international destinations in 44 countries – one of the world’s greatest networks • Depart from a range of airports across the UK and Ireland, and connect to our expansive network between Asia and Australia - thanks to Qantas’ Singapore oneworld® partners • With Qantas, you’ll arrive at your end destination, relaxed, refreshed and ready for the day ahead Brisbane • Award-winning aircraft and outstanding inflight service means there’s no Sydney better way to fly Perth Adelaide Auckland Melbourne Wellington Christchurch Queenstown ^ Non-stop flights from London Heathrow to Perth connecting on to Melbourne are scheduled to start 25 March 2018, subject to aircraft and schedule changes and subject to government and regulatory approval. Flights to Sydney and Melbourne via Dubai on the A380 will operate until 24 March 2018. From 25 March, flights from London to Australia are via Singapore, or via Perth, subject to government and regulatory approval. 5 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Flying with Qantas from the UK UK to Australia • New non-stop daily service on the Qantas Dreamliner between London Heathrow and Perth from 25 March 2018^ • The Qantas Dreamliner opens up new frontiers, redefining the travel experience • The new flight marks aviation history as the first direct service between the two continents UK to New Zealand • Convenient connections to New Zealand from Brisbane and Sydney to Auckland, Wellington, Christchurch and Queenstown and from Melbourne to Auckland and Christchurch as well as a seasonal service from Perth to Auckland ^ Non-stop flights from London Heathrow to Perth connecting on to Melbourne are scheduled to start 25 March 2018, subject to aircraft and schedule changes and subject to government and regulatory approval. Flights to Sydney and Melbourne via Dubai on the A380 will operate until 24 March 2018. From 25 March, flights from London to Australia are via Singapore, or via Perth, subject to government and regulatory approval. 6 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Qantas Explorer Fares Qantas Explorer fares can take you further and let you experience everything Australia and New Zealand has to offer. Issued together with a Qantas international ticket to Australia or New Zealand, benefits include: Darwin • Unrivalled access to Qantas and Jetstar domestic network Cairns Broome • Domestic sectors within Australia and/or New Zealand at a Townsville Hamilton Island discounted rate Proserpine Mackay Learmonth Rockhampton • No minimum number of sectors required Alice Springs Gladstone Bundaberg Ayers Rock Hervey Bay • Applicable for both Qantas and Jetstar services Sunshine Coast Brisbane Gold Coast • 30kg of checked baggage allowance on domestic sectors Geraldton Ballina Armidale Coffs Harbour Perth Tamworth Port Macquarie Lord Howe Island • Domestic sectors include popular routes such as Sydney to Newcastle Cairns, Cairns to Uluru (Ayers Rock) and Perth to Melbourne Port Lincoln Adelaide Sydney Canberra Kangaroo Island • Qantas Explorer will auto-quote on the GDS when sold with Auckland Melbourne Qantas international sectors New Plymouth Hawke's Bay Palmerston North Devonport Nelson Australia - Zone 1 Launceston Wellington Australia - Zone 2 Hobart New Zealand Christchurch Some routes are operated by Jetstar and partner airlines. Queenstown Dunedin Australia - Zone 1 Australia - Zone 2 New Zealand Some routes are operated by Jetstar and partner airlines. 7 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Qantas International Fares Flying to Australia and beyond has never been so easy. Destinations: Depending on the fare level you choose with Qantas or our partner Emirates, you can choose to: • Bangkok • Kuala Lumpur • Fly out via the Eastern Hemisphere (EH) and back via the • Beijing • Manila Eastern Hemisphere • Denpasar • Osaka • Stopover in various cities in Asia, South Africa and/or the • Dubai • Phuket Middle East • Ho Chi Minh City • Shanghai • Select from breadth of available cabin offerings: First, Business, Premium Economy or Economy • Hong Kong • Singapore • Jakarta • Tokyo Fares are available to a number of Australian and New Zealand • Johannesburg gateways, with a maximum of two international stopovers permitted in each direction. 8 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Qantas International Fares Round-The-World: Alternatively, you can fly Round-The-World, choosing to fly out via the Eastern Hemisphere and back via the Atlantic Pacific (AP) or vice versa. Benefits include: • Increased choice of stopovers including the Americas and Caribbean • Entry fare allows passengers to have up to 2 stopovers in each direction • Unlimited stopovers within a maximum mileage (for the highest fare option) • Utilise both Qantas and oneworld® partner networks • Select from breadth of available cabin offerings: First, Business, Premium Economy or Economy 9 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Qantas International Fares EH/EH Example Itineraries: LHR (QF) – SIN (QF) – SYD QF – SIN (QF) - LHR LHR (QF) – SIN (QF*3K) – DPS (QF) – SYD//PER (QF) – LHR LHR (QF) – SIN (3K) – HKG (QF) – MEL//BNE (QF) – SIN (QF) – LHR EH/AP RTW Example Itineraries: LHR (QF) – SIN (QF*3K) - BKK (QF) – SYD (QF) – SFO (BA) – LHR LHR (QF) – SIN (3K) – HKG (QF) – BNE (QF) – AKL (QF) – SYD (QF) – LAX (AA) – JFK (AA) – LHR LHR (QF) – SIN (QF*3K) – DPS (QF) – SYD (QF) – SCL (LA) – GIG (BA) – LHR (xx) - Marketed and Operating Carrier (QF*3K) - Marketed Carrier Codeshare Flight on Operated Carrier. In this example; Qantas codeshare operated by Jetstar Asia // - Open Jaw or surface sector New York City accessible with partner airline flights to JFK 10 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Southwest Pacific & Asia Fares Southwest Pacific Add On Fares: Benefits of selecting a Qantas fare via the EH/EH: • Choose to add on a trip to a number of onward destinations within the Southwest Pacific • Regions include: Fiji, Rarotonga, Tahiti, Noumea and Honiara • Flights can be booked and priced in Economy or Business* through the GDS • Codeshare available through partner airlines: Jetstar, Aircalin, Air Niugini, Air Tahiti Nui, Fiji Airways & Solomon Airlines UK to Asia: • A daily A380 service between London Heathrow and Singapore (from 25 March 2018^) allowing you to choose First, Business, Premium Economy or Economy Fares • From Singapore, choose a large number of onward destinations within Asia including Hong Kong, Bangkok, Kuala Lumpur, Bali & Ho Chi Minh City using either Jetstar Asia’s (3K) network or the networks offered by other partner airlines • All fares permit a free stopover in Singapore and Open Jaws are permitted, allowing you to combine a number of Asian stopovers for example LHR-SIN-BKK-surface-HKT-SIN-LHR • Fares to Asia will auto-quote via the GDS *If available ^ Non-stop flights from London Heathrow to Perth connecting on to Melbourne are scheduled to start 25 March 2018, subject to aircraft and schedule changes and subject to government and regulatory approval. Flights to Sydney and Melbourne via Dubai on the A380 will operate until 24 March 2018. From 25 March, flights from London to Australia are via Singapore, or via Perth, subject to government and regulatory approval. 11 YOUR GUIDE TO QANTAS Correct as at December 2017 | Back to contents Qantas Fares & Emirates Combinability Qantas and Emirates