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Transport and Main Roads Annual Report 2014-2015

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Transport and Main Roads Annual Report 2014-2015 Annual Report 2014–15 Appendices Appendix 1 – legislation administered by the department The responsibility for the Department Of Transport and Main Roads acts, which are administered by the Director- General (Transport and Main Roads) are listed below: Deputy Premier, Minister for Transport, Minister for Minister for Main Roads, Road Safety and Ports and Infrastructure, Local Government and Planning and Minister for Energy and Water Supply Minister for Trade. • Central Queensland Coal Associates Agreement • Adult Proof of Age Card Act 2008 Act 1968 (Schedule parts IV to IVC) • Air Navigation Act 1937 • Century Zinc Project Act 1997 (Sections • Civil Aviation (Carriers' Liability) Act 1964 5(2) to (7), 11, 12, 13 and 21) • Heavy Vehicle National Law Act 2012 • Gold Coast Waterways Authority Act 2012 • Queensland Nickel Agreement Act 1970 (Sch pts IV-V) • Maritime Safety Queensland Act 2002 • Queensland Rail Transit Authority Act 2013 • Transport Infrastructure Act 1994 *Jointly administered with the Deputy Premier, • State Transport Act 1938 Minister for Transport, Minister for Infrastructure, Local • State Transport (People Movers) Act 1989 Government and Planning and Minister for Trade • Thiess Peabody Mitsui Coal Pty. Ltd. Agreements Act 1965 • Transport Operations (Marine Pollution) Act 1995 *Except to the extent administered by the Treasurer, • Transport Operations (Marine Safety) Act 1994 Minister for Employment and Industrial Relations and Minister for Aboriginal and Torres Strait Islander • Transport Operations (Road Use Management) Act 1995 Partnerships; and the Minister for State Development *Jointly administered with the Deputy Premier, and Minister for Natural Resources and Mines Minister for Transport, Minister for Infrastructure, Local Government and Planning and Minister for Trade • Tow Truck Act 1973 • Transport Planning and Coordination Act 1994 • Transport Infrastructure Act 1994 *Jointly administered *Jointly administered with the Deputy Premier, with the Minister for Main Roads, Road Safety and Minister for Transport, Minister for Infrastructure, Local Ports and Minister for Energy and Water Supply Government and Planning and Minister for Trade. • Transport Operations (Passenger Transport) Act 1994 • Transport Operations (Road Use Management) Act 1995 *Jointly administered with the Minister for Main Roads, Road Safety and Ports and Minister for Energy and Water Supply • Transport Planning and Coordination Act 1994 *Jointly administered with the Minister for Main Roads, Road Safety and Ports and Minister for Energy and Water Supply • Transport (Rail Safety) Act 2010 • Transport (South Bank Corporation Area Land) Act 1999 • Transport Security (Counter-Terrorism) Act 2008 Appendices 190 Department of Transport and Main Roads Annual Report 2014–15 Appendix 2 – Performance statements 2014–15 Service area: Transport infrastructure management and delivery Notes 2014-15 2014-15 2014-15 Status Target/estimate Estimated actual Actual Percentage of QTRIP projects >$5 million: commencing no later than four 1 90 73 78 months after the programmed commencement date completed no more than 10% after 1,2 90 85 87 the programmed construction period costing less than 10% over the 1 90 95 87 published QTRIP figure Road network efficiency – Average travel time per 10km AM peak 10.9 11.1 11 Off peak 9.6 9.9 9.8 PM peak 11.2 11.3 11.2 Road network reliability – Percentage of the road network with reliable travel times AM peak 85 79 79 Off peak 96 91 90 PM peak 82 75 73 Road network productivity – Percentage of the road network with good productivity AM peak 74 72 72 Off peak 79 76 76 PM peak 72 71 71 Arterial intersection performance – Percentage of intersections congested less than 20 minutes per hour AM peak 87 87 87 Off peak 94 94 94 PM peak 83 82 82 Number of fatal crashes on State- 0.05 0.05 0.04 controlled roads per 100 million vehicle kilometres travelled where the road condition was likely to be a contributing factor On track slight variance significant variance Notes 1. QTRIP stands for Queensland Transport and Roads Investment Program 2. Discontinued in 2015–16 Service Delivery Statements replaced with Percentage of QTRIP projects >$5 million completed no more than four months after the programmed construction period. Department of Transport and Main Roads 191 Appendices Annual Report 2014–15 Service area: Transport system investment planning and programming Service standards Notes 2014-15 2014-15 2014-15 Status Target/estimate Estimated actual Actual Percentage of projects in the State Planning Program commencing no later than four 90 94 93 months after the programmed commencement date completed no more than 10% after 1 80 64 55 the programmed period costing less than 10% over the 80 95 95 programmed estimate Road system seal age 2 31 28.6 27.65 (percentage of the State-controlled road network exceeding the optimal seal age) Road system condition (the percentage of urban and rural State-controlled roads with condition better than the specified benchmark) Urban 97 – 99 98 98.50 Rural 95 – 97 96 96.28 On track slight variance significant variance Notes 1. Discontinued in 2015–16 Service Delivery Statements replaced with Percentage of project in the State Planning Program completed no more than four months after the programmed period. The variation can be primarily attributed to the significant re-prioritisation of planning projects during the year, resulting from a number of new priorities requiring the allocation of planning resources. 2. The better expected 2014–15 Estimated Actual figure is due to the extensive Transport Network Reconstruction Program and the inclusion, in this year's result, of data relating to some projects completed in previous financial years. The 2014–15 actual of 27.65% indicates an improvement of 2.46% compared to the 2013–14 result. This is due to a combination of the following factors: • An increase in the length of seals which have been resurfaced and entered into the asset inventory during 2014–15 • Additional lengths of resurfacing entered into the asset inventory during 2014–15, but physically completed during 2013–14 Note, the length of the network resurfaced in each quarter fluctuates according to District delivery priorities and weather conditions. Appendices 192 Department of Transport and Main Roads Annual Report 2014–15 Service area: Transport safety regulation and customer service Service standards Notes 2014-15 2014-15 2014-15 Status Target/estimate Estimated actual Actual Marine fatalities per 100,000 1 4.80 2.47 0.39 registered vessels Rail fatalities per 100,000 0.10 0.10 0.10 population Hospitalised rail casualties per 0.40 0.38 0.44 100,000 population Number of level crossing collision 0.45 0.15 0.11 occurrences per 1,000,000 train kilometres travelled Fatalities per 100,000 population 3.35 2.75 3.12 on State-controlled roads Road fatalities per 100,000 2 5.80 4.75 4.93 population Hospitalised road casualties per 3 135 148 140.04 100,000 population Percentage of vessel movements without serious incidents Pilotage areas 100 100 100 ReefVTS area 100 100 100 Average wait time in Customer 8min 7min 6.26mins Service Centres (minutes) Percentage of call centre calls 4 80 59 61.05 answered within three minutes Overall customer satisfaction with 8 8.3 8.2 transactional services (on a scale of 1–10) On track slight variance significant variance Notes 1. The 2014-15 actual result of 1.58 relates to all marine fatalities in 2014-15. The fatalities result relating only to marine incidents involving at least one vessel regulated under Queensland legislation is 0.39. 2. Queensland Police Service advised on 13 August 2015 that two fatalities were removed from the first half of the 2015 calendar year's road toll. This resulted in a change to the road fatality rate and is different to the SDS figures that were reported for the June quarter. 3. Results for the 12 months ending December 2014. Delays in receiving data sets from reporting systems have impacted on the ability to report against this performance measure. The most recent figures reported for this measure are preliminary and may be under reported. 4. The variation to the target is due to the continued increase in call volumes, and the impact of system performance issues on call handling times. Actions taken to improve performance include promotion of self-service, migration of customers to online services, Department of Transport and Main Roads 193 Appendices Annual Report 2014–15 additional call centre resources, increased focus on part time agents to meet peak demand and ongoing training. Service area: Passenger transport services Service standards Notes 2014-15 2014-15 2014-15 Status Target/estimate Estimated actual Actual Wheelchair accessible taxi response times compared to conventional taxi fleet response times Peak Percentage within 18 minutes Conventional 85 95 96 Wheelchair 85 85 88 Percentage within 30 minutes Conventional 95 97 99 Wheelchair 95 94 96 Off peak Percentage within 10 minutes Conventional 85 88 89 Wheelchair 85 75 76 Percentage within 20 minutes Conventional 95 97 98 Wheelchair 95 90 92 Average subsidy per trip provided $7.88 $7.88 $9.62 through the Taxi Subsidy Scheme Average subsidy per passenger on Government contracted services Regional air 2 $22.74 $21.85 $35.05 Long distance bus 3 $38.38 $51.28 $40.98 Regional urban bus $3.36 $3.23 $3.22 TravelTrain 4 $462.77 $505.27 $495.68 Patronage on Government contracted services (millions) South-east Queensland 180.48 176.72 176.26 Bus 5 117.69 113.62 113.13
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