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MYBC User Guide Version & Release Date: V11.1 ( 201706) Copyright the Copyright of the Information in This Manual Belongs to BPS Technology Limited

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MYBC User Guide Version & Release Date: V11.1 ( 201706) Copyright the Copyright of the Information in This Manual Belongs to BPS Technology Limited Bartercard MYBC User Guide Version & Release Date: v11.1 ( 201706) Copyright The copyright of the information in this manual belongs to BPS Technology Limited. No part may be used for any purpose other than Bartercard in-house training, study, in-house research, and review or as otherwise permitted under the Copyright Act 1968 or reproduced by any process, person or other entity or given to an unauthorised person without express written permission from BPS Technology Lim- ited. Version and revision history Version Date Whom Alteration Made 10.0 (201410) October 2014 Blair Jur- Created & Finalised gens 10.001 March 2015 Andrea Key Updated with changes to IPO Copyright & Footer (201503) 11.0 (201606) June 2016 Rob Part- Completely revised content ridge 11.0.1 November Rob Part- Updates to Listings and Vouchers sections and minor (201611) 2016 ridge updates 11.0.2 January 2017 Rob Part- Updated to Vouchers sections (201701) ridge 11.1 June 2017 Rob Part- Updates to language selection ridge © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 2 Contents Getting started 6 Accessing MYBC 7 Access for non-members 7 Bookmarking MYBC 7 System requirements 8 Cookies 8 Terms and conditions 8 About the interface 10 Sidebar 11 Registration and login 12 Third party logins 12 Step by step login process 12 Using Bartercard to log in 13 Using a third party to log in 16 Important information 19 Dashboard 21 About the dashboard 21 Changing the language 22 My Account menu 23 Statements 23 Saving and printing statements 25 Pay fees online 26 Transactions online 26 Pay member 27 Process sale 29 Authorisations 34 Redeem a voucher 35 Manage address book 36 SMS transactions 36 Registration details 36 Forms 37 Bucqi 38 My Profile menu 39 Personal details 39 Trading plan 40 Updating the trading plan 41 Business, lifestyle & investment 41 Extra income calculator 42 Cost of trade 43 © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 3 Business and lifestyle expenses 44 Suppliers 46 Change password 47 Set time zone 48 Manage activities 50 Manage purchases 50 Open bids 50 Purchases 51 Vouchers 51 Manage listings 52 Open 53 Closed 54 Unpublished listings 54 Sales 55 Directory favourites 56 Selling 58 About listings 58 Types of listing 59 Creating a listing 60 Special note about automotive listings 64 Special note about voucher listings 65 Copying or cloning a listing 66 Editing a listing 67 Deleting or closing a listing 67 Extending a listing 67 Relisting an item 68 Buying 71 Go Shopping views 71 Searching for items and using filters 72 Search 73 Filters 73 Navigating through listings 74 Icons 75 Understanding the sales listing pages 75 Buy Now listings 76 Bid Now listings 77 Bid/Buy Now listings 79 Voucher listings 81 The currency converter 82 Purchasing an item 83 Directory 85 Searching 85 Searching by keyword and location 86 Searching by categories 87 © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 4 Understanding search results 88 Favourites 89 Manage directory 90 Opting out 91 Opting in 93 Frequently Asked Questions 95 Registration and Login 96 Dashboard 98 My Account 99 My Profile 101 Selling 103 Go Shopping 106 Directory 111 Dispute Resolution 113 © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 5 Getting started The purpose of MYBC is to deliver easier access to information and offer 24 hour/7 day trading oppor- tunities through buying and selling online. This increased international exposure, makes marketing products and services easier and more efficient than before. MYBC can be accessed through any internet connected device including desktop/laptop computers, smartphones and tablets. Before using MYBC, take some time to explore the website to find out about the basic features of nav- igation. Learning how to navigate the site will make it easier to understand particular areas of MYBC in further detail. © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 6 Accessing MYBC MYBC can be accessed 2 ways: 1. Type mybc.bartercard.com in the internet browser’s address field . 2. Going to Bartercard.com or any of the country specific sites (for example bartercard.com.au) and clicking on the Member Login button. See Registration and login for information on how to login. Access for non-members Non-Bartercard members can access parts of MYBC to gain an insight into the benefits of Bartercard and how bartering can help their business. Non-members can access: l Access for non-members. l Access for non-members - This does not include pricing information nor does it include the con- tact information for the seller. l Access for non-members - The information displayed include the description of the listing, without any contact information. l About us. Bookmarking MYBC Save MYBC as a bookmark or favourite, or add it to the home screen of your mobile device to make it easier to access MYBC. To find out how to save a bookmark/favourite, press click one of the links below for your preferred inter- net browser. MYBC can also be saved to the home screen of your iOS or Android mobile device. On Android, tap the menu button of the browser and choose Add to homescreen. On iOS, tap the share button on Safari (the rectangle with the arrow pointing upward) and choose Add to home screen, © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 7 System requirements Below are the minimum system requirements to gain the most benefit from the features found in MYBC. You may experience anomalies in performance when other operating systems and browsers are used. Operating System Browser Windows 7 Internet Explorer 9, 11 Chrome Firefox Windows 8 Internet Explorer 10 Windows 8.1 Internet Explorer 11 Chrome Firefox iPad Generation 2 and 3 running latest version of Safari. Note: If viewing MYBC on an Apple device, the website requires cookies and you will not be able to login if your phone is set to Private Browsing mode. We advise to either turn off Private mode when using mybc, to use the mybc mobile app, or to browse using another browser. Cookies MYBC uses cookies, which are small files stored on your computer. These are designed to hold a mod- est amount of data that is specific to you and the way you use the website. This information can be accessed either by us or the computer, allowing us to deliver a page that is more tailored to you. An example of a cookie used in MYBC can be found with the Listing View. A small cookie exists that stores information about your preferred view type such as the Gallery View or the Grid View. This is done so that when you come back to MYBC, the computer will already know what your viewing pref- erence is. Cookies must be enabled to successfully use MYBC. Terms and conditions Terms and conditions govern the use of MYBC, and it is important to understand what these are. They outline the rights and responsibilities of all parties when using MYBC. © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 8 Terms and conditions can be found in MYBC by accessing the Support menu, or by looking for the policies in the footer found at the bottom of each page. Alternatively, click the link below: l https://mybc.bartercard.com/MYBC-Terms-and-Conditions.pdf. © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 9 About the interface MYBC's interface contains the following standard elements: 1. Top Menu – The Top Menu provides access to areas such as Buy, Sell, Directory, About Us, and the Login/Register/Logout functions. 2. Main Menu – this is the main menu or starting point for a number of different features in MYBC. 3. Sub Menu – this is a menu which is displayed when you click on some entries in the main menu, and providing access to additional features relating to the selected main menu item. 4. Sidebar – this is a pop out menu located to the right of the main display area and containing related information or navigation options. 5. Radio Button – this is an icon representing one of a set of options, only one of which can be selected at any time. 6. Input Field – this is a field where information can be entered. 7. Checkbox/Tickbox – this is a small box into which a tick or other mark is entered as the response to a question. 8. Drop Down list – this allows a value from the list to be selected. 9. Button – press a button to trigger an event such as submitting information or moving to the next page. Note: In this guide we have used a red rectangle to highlight areas of importance. © 2017 BPS Technology Ltd, MYBC User Guide v11.1 (201706) 10 Sidebar The Sidebar contains information specific to you, such as your Username, the profile completion per- centage, and a list of the last searched items in the directory, depending on the page that you are cur- rently on. The sidebar can be opened or closed by clicking on the green tab on the right hand side of the screen. The Profile Percentage indicates how complete your MYBC Profile is and how familiar you are with the interface. A complete profile will help you maximise the benefits of MYBC. Things that increase your profile percentage include: l Completing your Business Profile l Adding a listing for sale l Purchasing an item online l Searching the Directory l Adding a directory favourite The sidebar also allows you to change the display language of MYBC.
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