Corporate Citi zen ship Report 2011 ur vision is to be the best financial services company serving the Olong-term needs of individual Canadians. At Investors Group: • We relate to our diverse clients through comprehensive planning . • In all of our endeavours we are diligent in our efforts . • We respect each other and the communities we serve by being people who care . Table of contents Corporate profile 2 Our Consultants

President’s message 3 Helping Nova Scotia’s children start the school year off right 24 Our clients “Hair raising” event supports The Investors Group Charitable Giving Program 6 cancer-stricken children 26 1 1 Our corporate partnerships Lindsay office leaves no team member 0 Working to improve young behind at Easter Food Drive 27 2 Canadians’ financial literacy 10 t A client dinner helps surpass r Long-standing partnership renewed a fundraising goal 28 o to benefit coaches and athletes 11 Keeping the wheels turning p Engaging volunteers through social media 12 for children with disabilities 29 e

R Investors Group honoured with two Making strides to understand dementia 30 major corporate citizenship awards 13 p Going door to door to stamp out hunger 31 i Our award recipients h s Debbie Mealia receives 2011 Herbert H. Carnegie Our employees n Community Service Award 16 Employees in Action 34 e

z Murray Kilfoyle – President’s Lifetime Volunteer i Achievement Award recipient 18 Our community partners t i Employee Volunteer Award recipients 20 Partners in the community 2011 40 C e t a r o p r o C Corporate profile Investors Group is a national leader in delivering personalized Investors Group is committed financial solutions to nearly one million Canadians through a network of approximately 4,600 Consultants located to making a contribution throughout . In addition to an exclusive family of mutual funds and other investment vehicles, Investors Group to the many communities offers a wide range of insurance, securities, mortgage and across Canada in which we banking services. Investors Group is a member of the IGM Financial Inc. (TSX: IGM) group of companies and has operate by supporting local $57.7 billion in mutual fund assets under management. and national activities, Investors Group is committed to making a contribution to the many communities across Canada in which we operate events and organizations. by supporting local and national activities, events and organizations. In doing so, we hope to help our communities In doing so, we hope to help be more dynamic and interesting places to live and work. our communities be more Investors Group is a founding member of Imagine Canada and is committed to donating at least one per cent of our dynamic and interesting average annual pre-tax income to charitable and other places to live and work. non-profit organizations. In 2011, this amounted to more than $6.6 million, with more than 2,800 donations going to over 1,700 organizations.

For 15 years Investors Group has partnered with Volunteer Canada and is a founding member of the Corporate Council on Volunteering, a CEO-led initiative to encourage employer supported volunteering across Canada.

2 President’s message

Investors Group marked its 85 th year in Canada during 2011, we have given them an opportunity to manage their charitable signifying a long and rich history of growth as a company, giving and turn it into a lasting legacy. while contributing to the communities where our people live, Corporately, Investors Group has developed long associations work and make a difference to those around them. with organizations like Imagine Canada, Volunteer Canada, Over the years, we have developed a unique culture where Food Banks Canada, Free The Children, the Canadian community leadership and volunteerism are fostered by the Foundation for Economic Education, AthletesCAN and the Consultants and employees who join our company. Our Coaching Association of Canada to help in their efforts to Community Investment Program and Employees in Action support community needs. initiative support our people in their volunteer and charitable In recognition of our longstanding commitment to good endeavours and give us an opportunity to acknowledge their corporate citizenship, in 2011, Investors Group became the first efforts in a meaningful way. company to receive Imagine Canada and Volunteer Canada’s We continued to recognize our outstanding Consultant and Corporate Community Involvement Award and the first company employee volunteers in 2011 through the presentation of to receive a Red Cross Power of Humanity Award in the newly- awards in their honour. Consultant Debbie Mealia of Sechelt, established Corporate Organization of the Year category. received the Herbert H. Carnegie We are very proud that our efforts and particularly those Community Service Award for her many contributions to her of our Consultants and employees have been recognized community including Debbie’s tireless efforts to create in this way. affordable housing for people with developmental disabilities. This report acknowledges the good works of many of these We also presented the President’s Lifetime Volunteer dedicated volunteers and I would like to thank them for Achievement Award to Murray Kilfoyle, Senior Vice-President, being people who care . Finance for his decades-long commitment to community sports programs, the arts, tourism and health care in .

The spirit of community is also evident in our clients, and Murray J. Taylor through the Investors Group Charitable Giving Program, President and Chief Executive Officer

3 en providing Canadians and eir families with personal financial utions for 85 years. For many ents, their financial plans include ving back to the community ough acts of philanthropy. It takes t one person with vision, passion, d courage to set the wheels of ogress in motion. But it takes the mGmitmiventi anndg effo rtb of maancy tok as part of a comprehensive financial plan stain the things that matter most d give meaning to our lives. That’s at inspires us to dedicate not only nding, but also our most powerful d valuable resource – our people improve the quality of life where Making a difference from coast to coast e live and work. Each year, vestors Group recognizes our tstanding volunteers through e presentation of several stinguished awards. The Herbert Carnegie Community Service ward and biennial Community Enduring partnerships, thriving communities dership Award recognize Consultants d Field Directors, respectively, who monstrate outstanding long-term mmunity service and business cellence. We also honour our mployee volunteers for their tireless dication to community service ough the President’s Lifetime lunteer Achievement Award and Building the spirit of community vestors Group Employee Volunteer ward. For Investors Group, our long ritage of grassroots involvement, rporate funding, and project initiation many of our people has created a ong corporate culture of caring for rH comomunnitieos. Wue hraiven a lgong hoistoury tstanding community volunteers ttracting people who are ambitious people who care for those they e, which translates into a deep est in community needs. When combine these characteristics, end up with a strong sustainable s on corporate citizenship. ployees in Action (EIA) gives stors Group employees greater ortunities to take part in workplace community activities and provides eased recognition for employees are active in their community. er the direction of the EIA steering mittee, these groups have worked nhance existing initiatives and add ral new ones. This has led to eased engagement in volunteer ities by employees throughout the pany. Investors Group provides ncial assistance to non-profit groups organizations in which our ployees, Consultants, retirees /or their immediate families are ved as active volunteers and ors. We recognize the essential ribution our people can make eir communities, and our grams aim to encourage and port this contribution through the ting of financial assistance. As the es in this corporate citizenship ort have shown, we support many rent community needs in many ePrenat waryst. Wnhaet isr cosm mion is thte he community 2011 preciation of the people whose lives enriched by these volunteer and ritable efforts. At Investors Group have been providing Canadians d their families with personal ncial solutions for 85 years. many clients their financial plans

Our clients Giving back as part of a comprehensive financial plan

At Investors Group we have been providing Canadians and their families with personal financial solutions for 85 years.

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The Investors Group Charitable Giving Program

ince 2006, the Investors Group Charitable Giving Program has offered SCanadians a convenient way to manage their ongoing charitable giving. By incorporating charitable giving into their overall financial plan, clients can give their money in a thoughtful and strategic way and leave a lasting legacy.

How it works Ease and flexibility are Since the Charitable hallmarks of the Program A Charitable Giving Program account allows the donor to do the following: Giving Program began The Charitable Giving Program is a very appealing approach for clients, and it benefits both the giver and the recipient. • Set up a charitable giving account, to which they give a granting funds in 2007, unique name; Toronto East Senior Consultant Ron Darroch introduces the • Make irrevocable donations to the foundation of either cash, over $4 million has been program to clients who traditionally support one or more securities, or life insurance; donated to registered charities every year. “It’s as easy as setting up a regular account,” • Receive a tax receipt for each donation; he said. • Recommend grants annually to eligible charities for their Canadian charities, and Some of the clients he serves are looking to leave money or lifetime and beyond; and more than 520 charities assets to a charity in their will, and they have not realized that • Increase the amount that they grant over time as the assets they can distribute these assets during their lifetime. in the account grow, tax-free. have benefited from

s One client used the tax receipt from her donation over a period t

n The program can also simplify a client’s charitable giving the grants that the of five years against her taxable income. “She also liked that e

i activities by consolidating their giving activities into each year she could change the charities that received her l

c one account. Program distributes. support. It was her legacy to define,” he said.

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6 Making the program accessible Creating a legacy of giving

Enhancements to the Program in 2011 have made it easier During our lifetime, we often measure our success by tangible accomplishments. for clients to grow their account and support their causes. We own homes, vacation properties, stocks, bonds, mutual funds, and other valuable “Clients can now give between four per cent and eight per cent assets. Sometimes, we measure our success by our achievements in the workplace. of their capital in any given year,” said Richard Irish, Vice- While these are important, they are only a small part of the impact we want to have President, Community Affairs and Area Marketing. “This means on our communities. they can support a charity more strongly in a given year.” The Investors Group Charitable Giving Program allows donors to shape and define Clients can also add to their account in $1,000 amounts. “This their legacy. Whatever their interest, whatever their passion, they can make a difference. makes it fairly easy for clients to continue to grow their fund, It’s not necessary to be wealthy to take action: sometimes, a well-placed gift of a few or for others to contribute to a fund as a gift,” he said. hundred dollars can make all the difference to a charity in the delivery of its programs Supporting hundreds of Canadian charities and services. The program also provides donors with a legacy of giving by allowing them to involve Since the Charitable Giving Program began granting funds their family in philanthropic decision-making, both now and in the future. Involving in 2007, over $4 million has been donated to registered heirs in the account and setting them up as successors in their will allows donors Canadian charities, and more than 520 charities have benefited to pass on their most essential values – the importance of giving back to their from the grants that the Program distributes. In 2011, nearly community and helping those less fortunate. $1.59 million in grants were distributed. Through the Charitable Giving Program, Investors Group is committed to giving donors the opportunity to achieve all of their philanthropic objectives.

It’s not necessary to be wealthy to take action: sometimes, a well-placed gift of a few hundred dollars can make all the difference to a charity in the delivery of its programs and services.

7 en providing Canadians and eir families with personal financial utions for 85 years. For many ents, their financial plans include ving back to the community ough acts of philanthropy. It takes t one person with vision, passion, d courage to set the wheels of ogress in motion. But it takes the mGmitmiventi anndg effo rtb of maancy tok as part of a comprehensive financial plan stain the things that matter most d give meaning to our lives. That’s at inspires us to dedicate not only nding, but also our most powerful d valuable resource – our people improve the quality of life where Making a difference from coast to coast e live and work. Each year, vestors Group recognizes our tstanding volunteers through e presentation of several stinguished awards. The Herbert Carnegie Community Service ward and biennial Community Enduring partnerships, thriving communities dership Award recognize Consultants d Field Directors, respectively, who monstrate outstanding long-term mmunity service and business cellence. We also honour our mployee volunteers for their tireless dication to community service ough the President’s Lifetime lunteer Achievement Award and Building the spirit of community vestors Group Employee Volunteer ward. For Investors Group, our long ritage of grassroots involvement, rporate funding, and project initiation many of our people has created a ong corporate culture of caring for rH comomunnitieos. Wue hraiven a lgong hoistoury tstanding community volunteers ttracting people who are ambitious people who care for those they e, which translates into a deep est in community needs. When combine these characteristics, end up with a strong sustainable s on corporate citizenship. ployees in Action (EIA) gives stors Group employees greater ortunities to take part in workplace community activities and provides eased recognition for employees are active in their community. er the direction of the EIA steering mittee, these groups have worked nhance existing initiatives and add ral new ones. This has led to eased engagement in volunteer ities by employees throughout the pany. Investors Group provides ncial assistance to non-profit groups organizations in which our ployees, Consultants, retirees /or their immediate families are ved as active volunteers and ors. We recognize the essential ribution our people can make eir communities, and our grams aim to encourage and port this contribution through the ting of financial assistance. As the es in this corporate citizenship ort have shown, we support many rent community needs in many ePrenat waryst. Wnhaet isr cosm mion is thte he community 2011 preciation of the people whose lives enriched by these volunteer and ritable efforts. At Investors Group have been providing Canadians d their families with personal ncial solutions for 85 years. many clients their financial plans

Our corporate partnerships Enduring partnerships, thriving communities

It takes just one person with vision, passion and courage to set the wheels of progress in motion. But it takes the commitment and effort of many to sustain the things that matter most and give meaning to our lives. That’s what inspires us to dedicate not only funding, but also our most powerful and valuable resource – our people – to improve the quality of life where we live and work. s e r s s

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Working to improve young Canadians’ financial literacy

nvestors Group has long recognized the need for – and value of – Ifinancial literacy. Corporately, Investors Group has had a long-standing partnership with the Canadian Foundation for Economic Education (CFEE) – a national, non-profit organization that works to promote enhanced financial literacy for Canadians. The partnership has led to the development of two powerful programs aimed at improving Canadians’ financial understanding: Building Futures and Money and Youth.

The Building Futures Project is a collaborative effort co- and decisions with confidence and competence and that’s why schools than any other single initiative – and we have Investors

s sponsored by the government, Investors Group and we feel this project is so important.” Group to thank for helping us to accomplish that goal.” p i CFEE to integrate basic economic and financial literacy into

h Resources for grades 4 to 8 are in a pilot state and are expected Building Futures follows on the heels of the successful Money

s the province’s core school curricula. It integrates 50 learning

r to be available to teachers by the fall of 2012. Following and Youth program, which was launched in the mid-1990s

e modules throughout grades 4 to 12 into existing courses in Manitoba’s lead, Saskatchewan has also made a commitment and has provided over 300,000 workbooks and teacher’s guides n

t Mathematics, Social Studies, Language Arts, and Science. to the Building Futures program and discussions are also across Canada free of charge, along with a website and other r

a “Sharing knowledge about financial literacy is an essential part taking place with Alberta, British Columbia and Nova Scotia. resources for educators and parents. p

of who we are,” said Murray Taylor, President and Chief

e “The support provided by Investors Group has made the Improving the financial literacy of Canadians is vital and

t Executive Officer. “We know that when financial literacy is Building Futures Project possible in Canada,” said Gary necessary – and Investors Group is helping to get it done a

r achieved at a young age, children are better equipped to Rabbior, President, CFEE. “In the end, this project will likely through an ongoing commitment to financial education. o undertake their economic and financial roles, responsibilities

p have done more to integrate financial literacy into Canadian r o c

r u O

10 Long-standing pa rtnership renewed to benefit coaches and athletes

nvestors Group’s 20-year relationship with the Coaching Association of Canada (CAC) is our longest-running Inational community partnership. Building on our many past successes, Investors Group was proud to renew this relationship in 2011 for a further three-year term and continue supporting the National Volunteer Sport Administrator Award and Community Coaching Conferences, along with a new technology initiative.

The Investors Group National Volunteer Sport Administrator Group is also proud of its long-standing relationship with the the CAC’s objectives. It also assists with entry into the CAC’s Award recognizes contributions to community sport programs Coaching Association of Canada in developing coaching skills National Coaching Certification Program through which the made by dedicated volunteers. These volunteers give of their at the grassroots level through Investors Group Community CAC can offer continued education. time so that coaches and athletes can enjoy the benefits of Coaching Conferences across Canada.” “Investors Group has been a tremendous partner to the well-organized sport. The Investors Group Community Coaching Conferences Coaching Association of Canada through their continued “We are very pleased to recognize the outstanding volunteers program supports organizations that bring coaches of support and recognition for the over two million community who run amateur sport programs in our communities and community-based sports together under one roof to learn, train coaches in Canada,” said Nancy J. Spotton, Vice President, honour them for their dedication,” said Richard Irish, Vice- and network with each other. The benefits of the conferences Sales and Marketing, Coaching Association of Canada. President, Community Affairs and Area Marketing. “Investors have been enjoyed by many organizations, such as local schools, “Investors Group has also invested in our new technology parks and recreation departments, community sport clubs initiative. This new initiative, combined with the community and provincial coaching and sports associations. conferences, and the recognition of our tireless sport administrators, would not have been possible without the Renewed support for the CAC includes a new online resource incredible support from Investors Group.” HUB for community coaches. The online resource will include a spot for community coaches to access downloadable resources Investors Group is happy to continue its multi-faceted support to support their first time on the field. This interactive system of the CAC so that coaches and athletes can enjoy all the helps coaches to become properly trained and aligned with benefits that sport brings to the community.

11 Engaging volunteers through social media

nvestors Group has long supported Volunteer Canada as they assist, Irecognize and raise awareness of the vital efforts made by Canada’s volunteers. Investors Group has also been the exclusive sponsor of Volunteer Canada’s National Volunteer Week (NVW) for the past nine years.

“Over the years, volunteering has become an integral part of “Investors Group leads by example in the realm of corporate thanks for the many contributions they make year round,” said Investors Group’s culture. We do this because it enriches citizenship,” said Ruth MacKenzie, President and Chief Ruth. “The e-card was widely distributed, as thousands of both our community and our people,” said Murray Taylor, Executive Officer of Volunteer Canada. “The company Canadians visited the e-card website and created their own President and Chief Executive Officer. “Investors Group is a passionate partner in the delivery of the NVW campaign personalized messages of thanks.” is pleased to spread the word about National Volunteer Week to thank Canada’s volunteers and raise awareness of the vital Investors Group will continue to actively support Volunteer and volunteerism. Together with Volunteer Canada, we can role they play in communities across the country.”

s Canada in the development of new skill-building tools and

p show Canadians the impact of their volunteer efforts and

i To better communicate about the NVW campaign, Volunteer resources that assist voluntary organizations in their efforts to

h how everyone’s contribution counts.” Canada fully integrated social media into its campaign for thank Canadian volunteers each and every year. s r 2011. From Facebook to Twitter to YouTube, their goal was e Using social media to thank volunteers

n to use social media in innovative ways to better engage t

r During NVW, registered charities, not-for-profit organizations voluntary organizations and to encourage best practices in a and volunteer centres pause to thank and recognize their volunteer recognition. To help achieve this goal, they developed p volunteers. Since partnering in 2003, Volunteer Canada and a new NVW electronic thank you card. e

t Investors Group have worked together to build NVW into a a “This was a fresh idea for recognizing volunteers in 2011. The r successful campaign that attracts the attention of voluntary

o superhero-themed e-card allowed voluntary organizations to organizations, government, media, volunteers, and the p

r create personalized greetings for their volunteers and to say Canadian public. o c

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12 Investors Group honoured with two major corporate citizenship awards n 2011, Investors Group was honoured to receive two awards recognizing our leadership in the area of corporate Icitizenship: the Corporate Community Involvement Award and a Power of Humanity Award . Both were newly-created awards and Investors Group was the first company to be presented with them.

Corporate Community Involvement Award The award acknowledged our long history of giving back to Investors Group was nominated for being an aspiring our communities through corporate contributions and the and powerful organization that leads by example in its Jointly presented by Imagine Canada and Volunteer Canada, contributions of individual Consultants and employees, who humanitarian efforts. The award is of special significance since the Corporate Community Involvement Award recognizes the generously give their time personally or through corporate it marks the first time a Canadian Red Cross chapter has provision of creative, sustainable solutions that meet a initiatives like Employees in Action. ever presented an organization with a humanitarian award. community need, active involvement across the company and the direct involvement of senior leadership. “Imagine Canada is very pleased and proud to acknowledge The award recognized Investors Group for donating time Investors Group’s leadership,” said Michael Meadows, Senior and resources over the years to natural disasters that have Manager, Corporate Citizenship, Imagine Canada. “The occurred both locally and overseas. Employees in Action program is a vivid example of how business Red Cross Manitoba Provincial Director Jane Hunt praised the can stimulate awareness of community needs and support company for demonstrating “the spirit of humanity through employee engagement for social benefit.” their hard work and dedication to humanitarian principles.” Power of Humanity Award Investors Group is honoured to have been selected for these awards which recognize the compassion, optimism and hope Another award received in 2011 was the Red Cross Power of that inspire our charitable activities. Humanity Award from the Manitoba division of the Red Cross in the Corporate Organization of the Year category.

13 en providing Canadians and eir families with personal financial utions for 85 years. For many ents, their financial plans include ving back to the community ough acts of philanthropy. It takes t one person with vision, passion, d courage to set the wheels of ogress in motion. But it takes the mGmitmiventi anndg effo rtb of maancy tok as part of a comprehensive financial plan stain the things that matter most d give meaning to our lives. That’s at inspires us to dedicate not only nding, but also our most powerful d valuable resource – our people improve the quality of life where Making a difference from coast to coast e live and work. Each year, vestors Group recognizes our tstanding volunteers through e presentation of several stinguished awards. The Herbert Carnegie Community Service ward and biennial Community Enduring partnerships, thriving communities dership Award recognize Consultants d Field Directors, respectively, who monstrate outstanding long-term mmunity service and business cellence. We also honour our mployee volunteers for their tireless dication to community service ough the President’s Lifetime lunteer Achievement Award and Building the spirit of community vestors Group Employee Volunteer ward. For Investors Group, our long ritage of grassroots involvement, rporate funding, and project initiation many of our people has created a ong corporate culture of caring for rH comomunnitieos. Wue hraiven a lgong hoistoury tstanding community volunteers ttracting people who are ambitious people who care for those they e, which translates into a deep est in community needs. When combine these characteristics, end up with a strong sustainable s on corporate citizenship. ployees in Action (EIA) gives stors Group employees greater ortunities to take part in workplace community activities and provides eased recognition for employees are active in their community. er the direction of the EIA steering mittee, these groups have worked nhance existing initiatives and add ral new ones. This has led to eased engagement in volunteer ities by employees throughout the pany. Investors Group provides ncial assistance to non-profit groups organizations in which our ployees, Consultants, retirees /or their immediate families are ved as active volunteers and ors. We recognize the essential ribution our people can make eir communities, and our grams aim to encourage and port this contribution through the ting of financial assistance. As the es in this corporate citizenship ort have shown, we support many rent community needs in many ePrenat waryst. Wnhaet isr cosm mion is thte he community 2011 preciation of the people whose lives enriched by these volunteer and ritable efforts. At Investors Group have been providing Canadians d their families with personal ncial solutions for 85 years. many clients their financial plans

Our award recipients Honouring outstanding community volunteers

Each year, Investors Group recognizes our outstanding volunteers through the presentation of several distinguished awards. The Herbert H. Carnegie Community Service Award and the biennial Community Leadership Award recognize Consultants and Field Directors, respectively, who demonstrate outstanding long-term community service and business excellence. We also honour our employee volunteers for their tireless dedication to community service through the President’s Lifetime Volunteer Achievement Award and the quarterly Investors Group Employee Volunteer Award.

We extend our congratulations to the following 2011 award recipients. s e r s s

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Debbie Mealia receives 2011 Herbert H. Carnegie Community Service Award

hen Debbie Mealia moved to British Columbia’s Sunshine Coast, Wshe saw a need for transitional housing for women and did not hesitate to take action. Thirty-two years later, there are still needs in the community and the Greater Vancouver North Consultant responds to them with the same positive attitude she showed all those years ago.

For the profound impact on her community through her “She has this tremendous giving energy,” said Vicki Dobbyn, Midtown apartments with the Sunshine Coast Association long-term commitment to volunteering and her record of Executive Director, Sunshine Coast Community Services. for Community Living. outstanding customer service at Investors Group, Debbie “I think it was really Debbie’s ability to listen to what had been Debbie worked with the Association as a client and noticed was named the 2011 recipient of the Herbert H. Carnegie previously unheard voices that made [this project] happen.” that although the organization was receiving less government Community Service Award.

s Debbie also helped create Grandma’s Garden at Sunshine Coast funding each year, there were still many people in the t

n “I am honoured to receive this award and am proud to work Community Services in memory of her mother-in-law. community who needed the Association’s services. Again, e

i for a company that supports employees who are giving back to Debbie took action. “The property that our agency is headquartered at had a really p

i their communities,” said Debbie. dismal backyard,” said Vicki. “[Debbie] and her family Debbie and the Association built the Midtown apartments to c

e After moving to Sechelt, Debbie took a job assessing the members began a project to reclaim it and created a beautiful promote independent living in an inclusive community setting r educational needs of women and quickly realized that abused oasis in the center of Sechelt. It’s another example of how for people with developmental disabilities. d

r women and children needed a safe place to stay. She initiated a Debbie can be really inspiring around getting people together

a How Debbie helped complete this multi-million dollar project project with Sunshine Coast Community Services that saw the with a vision.”

w in three years is nothing less than innovative – given that all

a creation of Yew Transition House which 30 years later, is still The most visible and dynamic evidence of Debbie’s she had was a $5,000 investment from the Association. Debbie r helping women create independent lives.

u devotion to her community has to be the creation of the found a property developer to be a partner in the project, O

16 engaged generous community members including clients, Herbert H. Carnegie Awards and raised funds. Herbert H. Carnegie embodied the spirit of community commitment and business excellence “The most radical thing Debbie has done for our organization during his 32 years with Investors Group. He was also the inspiration behind the Future Aces program, is to inspire us all to think big – to not feel dependent or which encourages ethical behaviour and educational achievement among Canada’s youth. that we require handouts,” said Glen McClughan, Executive Director, Sunshine Coast Association for Community Living. We are proud to recognize Consultants and Field Directors who share this spirit through special awards named in his honour. The Association was so inspired by the project’s success that it bought a commercial property as a legacy investment and is now looking at creating an organic farm to provide meaningful Past Herbert H. Carnegie Award recipients work as well as affordable housing for its clients. Herbert H. Carnegie Community Service Award Herbert H. Carnegie Community Leadership Award Debbie has given much to her community through her Ross Elliott Michael Buhr Halifax (2004) Winnipeg West (2008) volunteer work, and believes that she has received much in return. Herbert H. Carnegie Community Service Award Herbert H. Carnegie Community Service Award Vince O’Shea (deceased) Miles Schiller “I want to be part of a community that has room for everyone Edmonton Southside (2005) Saskatchewan Northwest (2008) in it to thrive,” said Debbie. “A measure of a community is how well the least fortunate person is doing.” Herbert H. Carnegie Community Service Award Herbert H. Carnegie Community Service Award Mark Ewert Bruce Morrison Niagara (2006) Kootenay (2009)

Herbert H. Carnegie Community Leadership Award Herbert H. Carnegie Community Service Award Debbie has Linda Hancock Dennis Hunt Ottawa West (2006) Western Manitoba (2010)

given much to Herbert H. Carnegie Community Service Award Herbert H. Carnegie Community Leadership Award her community Reine L’Écuyer-Hébert Chuck Ealey Sherbrooke (2007) Mississauga Central (2010) through her volunteer work, and believes that she has received much in return.

17 Murray Kilfoyle – President’s Lifetime Volunteer Achievement Award recipient

n recognition of his decades-long commitment to volunteering, IMurray Kilfoyle, Senior Vice-President, Finance, received the 2011 Investors Group President’s Lifetime Volunteer Achievement Award.

“I walked into volunteering and then fell into it,” he joked as he contemplated his years of volunteering. “When I was growing up in the ’60s, there didn’t seem to be as many I have always learned agencies and organizations requiring volunteer support. The more I got into business though, it seemed that more a great deal from all of my s

t opportunities appeared.”

n volunteer opportunities. Murray Taylor, President and Chief Executive Officer, presented e Murray’s commitment to the community is diverse. He joined i the award to Murray. “This impressive range of volunteer p the Winnipeg Arts Advisory Committee, established girls’ Volunteering is really i

c sports programs at the Waverley Heights Community Centre activities is a testament to Murray’s interests and skills,” he said.

e a two-way street for r and served as a member of the St. Boniface General Hospital A first foray into volunteering

d Board. Murray has also been actively involved with the

r exchanging knowledge

a United Way, Parkinson’s Society of Manitoba and was a As the long-time President and Treasurer of the Waverley Heights

w founding member of the Investors Group Employees in Action and experience. Community Centre, Murray oversaw the construction of a new a

Steering Committee. facility and established girls’ and programs. r u O

18 “Like many others, my first significant volunteer roles were “St. Boniface Hospital is part of my family. My kids were born with a local community centre as a result of the needs of my two there and parents were cared for there in their later years,” he daughters and a lack of girls’ sports programs,” said Murray. Murray’s experience said. “My father lived right across the street from the hospital “This resulted in many years of rewarding involvement with at the hospital and when he was a child. I remember how he laughed when he the community centre. It was a great way to start giving back.” told me the story of how he used to ‘liberate’ vegetables from other organizations the hospital’s gardens.” Contributing to health care has taught him that Murray believes the hospital, founded by the Grey Nuns, Murray has also been a dedicated volunteer with St. Boniface is a place where miracles are delivered everyday, with many General Hospital since 2003. He has served in a leadership everyone has something people working diligently under challenging circumstances capacity on the hospital’s board since 2005 and has served as to deliver on the Grey Nuns’ mission of hope and healing. Vice-Chair of the board since 2008, in addition to sitting on a to contribute when it “I am grateful for the opportunity to contribute to making that number of committees. comes to volunteering. mission a reality,” said Murray. Murray’s interest in St. Boniface General Hospital is a Though his interest is personal, Murray is all business when it personal one. comes to health care.

“I firmly believe that some of the practices in the business world could be applied to everyone’s benefit in a hospital setting,” he said. “We need to find ways to help us spend our tax dollars as efficiently and effectively as possible to deliver excellent health care to all patients.”

Exchanging knowledge and experience Murray’s experience at the hospital and other organizations has taught him that everyone has something to contribute when it comes to volunteering.

“You do not have to be a great fundraiser or Mother Teresa to make a difference. Everyone can make a valuable contribution by transferring their skills to any number of volunteer positions,” he said. “I have always learned a great deal from all of my volunteer opportunities. Volunteering is really a two- way street for exchanging knowledge and experience.”

St. Boniface General Hospital where Murray serves on the Board of Directors. 19

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Helping Nova Scotia’s children start the school year off right

hanks to the hard work and dedication of Halifax region office TAssistant Linda Elliott, Halifax Community and Family Services handed out nearly 100 backpacks full of school supplies to children from Halifax, Dartmouth and Spryfield last fall.

“Linda launched this back-to-school program herself six years Director of Halifax Community and Family Services (CFS), ago and then partnered with The Salvation Army three years says that while there is always a need for school supplies, ago,” explained Halifax Regional Director Anjali Jensen. this program helps equip many children with the tools they need to start the school year right. Children receive everything necessary to start the school year, including pencils, pens, glue, loose leaf scribblers, binders, “If it wasn’t for Linda and what she does to help raise a lunch bag and more. Ultimately, the amount of funds raised funds, this program would have to come out of the CFS determines how many backpacks are available. budget and we don’t have the funds for that,” added Major Bungay. “It’s a bonus to have somebody from outside doing “We have a lot of repeat donors now,” Linda said proudly,

s the fundraising.”

t adding that her co-workers in Halifax have helped from

n the beginning. “I have a lot of colleagues that I ask every The event has grown from 12 backpacks in its first year to 100 a t

l year and family, friends and other local businesses are all this year and Linda has no intention of stopping now.

u on-board as well.” s “I see it getting even bigger,” she said. “We’d love to take it to n Families with children in primary school to grade six applied 150, 180, 200 kids so that we can help even more families o in advance to receive a backpack. Major Brenda Bungay, send their children to school on a level playing field.” C

r u O

A young student is delighted to receive a backpack filled with school supplies.

24 Children receive everything necessary to start the school year, including pencils, pens, glue, loose leaf scribblers, binders, a lunch bag and more.

25 “Hair raising” event supports cancer-stricken children

hen Stéphane Duclos, Senior Insurance Manager, celebrated his fifth year of remission from cancer, Whis colleagues wanted to celebrate with him. They participated in a 12-hour walk to raise funds for cancer research but wanted to do more. And on June 16, 2011, they did indeed contribute more to the fight against cancer, as 10 brave men and two brave women shaved their heads at their Québec office.

“Since we had already done something to support adults living head is a small sacrifice to make to help in the fight against with cancer, we turned our attention to children and signed up cancer. The time it takes for hair to grow back doesn’t compare to take part in the Leucan Shaved Head Challenge,” said to the time it takes to get your health back once you’ve been François Louis-Seize, Boisbriand Regional Director. diagnosed with cancer.”

Challenge participants willingly choose to have their heads François’ two sons, one of whom is an Investors Group shaved to raise funds for Leucan. Participants seek donations Consultant, also participated in the challenge. For his other son, from family and friends which are then given to Leucan at the participation required an extra dose of courage. fundraising event. “My youngest son was 20 years old at the time and had long Leucan is an association dedicated to helping cancer-stricken hair,” said François. “He was a really good sport to join our children and families. Through events like the Shaved Head office in the challenge.” Challenge, Leucan funds clinical cancer research and offers

s In total, the Boisbriand region office raised an impressive

t children and family members living with cancer much $10,000 for Leucan which will benefit the over 3,300 families n needed financial and emotional support in hospital, home a accessing the association’s services. The event was such a success t

l or school settings. that François was asked to take on the role of President u

s “It was lot of fun but also very emotional because we were of the Shaved Head Challenge for the North Shore Region n

o doing this for Stéphane,” said François of the event. “A bald in 2012 – a role he was honoured to accept. C

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A Leucan volunteer gives François Louis-Seize (left) the ultimate haircut. 26 Lindsay office leaves no team member behind at Easter Food Drive

ast April, the Lindsay, Ontario division office decided it was time to get together to help out a local charity. LThey selected Lindsay’s Easter Food Drive and quickly discovered that their efforts were not only bringing their team closer, but the entire community as well.

“Our office decided in 2011 to do one or two fundraising events in the Lindsay office donating approximately five hours of their “This is a great testament to the Consultants at our Lindsay in which we could all participate,” said Lindsay Division time over a two-day span, they were able to staff the collection office,” said Cathy. “This is an event that we will look at Director Cathy Urbankiewicz, “and that’s exactly what happened sites at both the local Loblaws and ValuMart stores. doing again! Everyone enjoyed getting out and doing their with the Food Drive – with 100 per cent of the office taking share to help.” The division office’s participation helped to cover almost time out of their schedules to help out.” 40 per cent of the staffing needs during the Easter Food Drive A great help to the community and a great way to bring Cathy and her team selected the Kawartha Lakes Food and representatives confirmed that donations increased a division office closer together. For Cathy and her team, Share as the recipient of the food drive donations as there is a greatly during the “Investors Group” weekend. the Easter Food Drive was a resounding success. great need for their services in the community. With everyone

The division office’s participation helped to cover almost 40 per cent of the staffing needs during the Easter Food Drive...

Members of the Lindsay division office and Peterborough region office, together with a Kawartha Lakes Food Share representative, collect donations. 27 A client dinner helps surpass a fundraising goal

hen the opportunity arose to support a client and help grandmothers in Africa, K-W Guelph Consultant WHenry Zech did what he does best – he brought clients together. “I discovered that a client I work with had hiked the El Camino To help push Carol’s fundraising efforts a little further, Trail in Spain as a fundraiser for grandmothers in Africa who Henry decided to host a fundraising dinner at a local upscale are raising their orphaned grandchildren after the parents have restaurant with select clients. died of AIDS,” Henry explained. “Carol, the client, put in an “I organized the dinner and purposely invited clients that extraordinary effort but fell shy of her goal of raising $10,000, I know to be more charity minded,” Henry said. “The evening so I wanted to help.” consisted of a great meal followed by a slideshow from Carol who walked us through her fundraising trip.” Henry not only brought After a gourmet meal, good conversation and with the help of some very generous people, Henry was able to hand Carol clients together and treated the best gift of all – the money she needed to surpass her goal. them to a nice meal, Henry not only brought clients together and treated them to a nice meal, most importantly, he helped countless individuals most importantly, he helped in need throughout Africa.

s “Carol was so touched by the effort,” concluded Henry. “The t countless individuals in

n other clients had a great time too and in the end they donated a

t over $3,000, which pushed Carol above her $10,000 goal!” l need throughout Africa. u s n o C

r u Investors Group client, Carol, hikes Spain’s El Camino Trail in support of African grandmothers. O

28 Front row, left to right: Cal Higgins, Chase who received funding for equipment from the event, Les Wiens, and other cyclists and supporters in a past “Road to Rehab” event.

Keeping the wheels turning for children with disabilities

n 2001, Winnipeg South Consultants Cal Higgins and Les Wiens decided to combine their passion for cycling Iwith their strong belief in giving back to the community. Eleven years later, their passion still propels them. In what has The money raised goes toward the purchase of specialized become known as “The Road to Rehab,” Cal and Les embark equipment such as lightweight wheelchairs, voice simulators, on a two-day bike trip each August to raise funds for the The money raised specialized bikes, and other supports to help children realize Children’s Rehabilitation Foundation in Winnipeg. They are their abilities. joined by other committed cyclists, including co-workers, goes toward the In October 2011 their unwavering support for the cause friends, and clients, all riding to support children living with was recognized at the Foundation’s A Night of Miracles disabilities and special needs. purchase of specialized Gala. Les and Cal were the recipients of the Miracle Award, Since that first trip in 2001 – which was farther than planned equipment such as presented to them for going “above and beyond” the call, and after Les calculated the distance in kilometres from a map for making raising funds for the Foundation a priority in their measured in miles – the pair have pedaled the back roads of lightweight wheelchairs, daily life. Manitoba to raise more than $140,000 for the Foundation, “This is definitely a labour of love, and the time and energy and have helped more than 35 children. voice simulators, we invest annually is greatly magnified by the joy we receive They had intended to start small back in 2001, but it didn’t specialized bikes, when a child we’ve helped out is able to utilize the specialized work out that way when they asked the Foundation for a apparatus that we concentrated on obtaining for them...it’s just fundraising target for that first ride. and other supports a sight to behold,” said Cal. “We expected they would ask us to raise $1,000 or so, but to help children Les (now Division Director of Winnipeg East) agrees. “We’re instead they came up with a cause that needed $13,000 – and getting older and the cycling is getting harder. But when what we thought was an insurmountable goal,” said Les. “Since realize their abilities. you meet the children and their families, the aches and pains then the goals have been smaller, but we typically raise two or of cycling are put in perspective. They disappear totally. three times the target amount we’ve set.” These kids make every ounce of our efforts worthwhile!”

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Consultant Bill Murray and sons with donations collected during their family food drive for the Abbotsford Food Bank.

Going door to door to stamp out hunger

n British Columbia, more than 100,000 people turn to local food banks Ievery year to help meet their basic sustenance needs. Food banks can struggle to keep their shelves stocked, and in the fall of 2011, donations were down at the Abbotsford Food Bank. It was the perfect time for the Fraser Valley office to step up and take part in the B.C. Thanksgiving Food Drive – a province-wide event that brings 40 communities together to put food on people’s tables using a simple and effective concept.

During “collection week,” volunteers deliver donation bags to “Not only were the food banks extremely grateful, but I think residential addresses along assigned routes. On “collection day” everyone left feeling satisfied that they’d done good in their the volunteers travel back through the neighbourhoods to community that day,” Jamie said. collect the food. The office staffed an impressive 50 routes in Earlier in the year, Division Director Bill Murray moved into The Investors Group office offered a bonus to thank the people Abbotsford, Yarrow, Chilliwack and Mission. a new home with his family and had conducted his own on their routes. After the event, they invited them to attend “It was a whirlwind of a day,” said Fraser Valley Regional Director successful food drive to introduce himself to his neighbours. the Abbotsford stop on the Investors Group Comedy Tour, Jamie Vermeeren. “I was thrilled that so many Consultants His three young boys had helped and also participated in the a national tour held every year in support of local food banks. went out on a Saturday to support their communities. We were Thanksgiving event. The Fraser Valley effort is an example of the coast-to-coast able to staff the routes so well that both the Abbotsford and “No one, regardless of their situation, should ever be hungry,” support of food banks by Investors Group. Since first Chilliwack food banks had no more room on their shelves.” Bill said. “I told the boys there are a lot of kids who don’t partnering with Food Banks Canada in 2003, the company, its Food donations across the province totalled almost 250,000 have enough food to eat. They understood that and were employees, Consultants, Field Directors and region office staff pounds. Abbotsford alone collected nearly 10,000 pounds. excited to help.” have given more than $3.2 million to the cause.

31 en providing Canadians and eir families with personal financial utions for 85 years. For many ents, their financial plans include ving back to the community ough acts of philanthropy. It takes t one person with vision, passion, d courage to set the wheels of ogress in motion. But it takes the mGmitmiventi anndg effo rtb of maancy tok as part of a comprehensive financial plan stain the things that matter most d give meaning to our lives. That’s at inspires us to dedicate not only nding, but also our most powerful d valuable resource – our people improve the quality of life where Making a difference from coast to coast e live and work. Each year, vestors Group recognizes our tstanding volunteers through e presentation of several stinguished awards. The Herbert Carnegie Community Service ward and biennial Community Enduring partnerships, thriving communities dership Award recognize Consultants d Field Directors, respectively, who monstrate outstanding long-term mmunity service and business cellence. We also honour our mployee volunteers for their tireless dication to community service ough the President’s Lifetime lunteer Achievement Award and Building the spirit of community vestors Group Employee Volunteer ward. For Investors Group, our long ritage of grassroots involvement, rporate funding, and project initiation many of our people has created a ong corporate culture of caring for rH comomunnitieos. Wue hraiven a lgong hoistoury tstanding community volunteers ttracting people who are ambitious people who care for those they e, which translates into a deep est in community needs. When combine these characteristics, end up with a strong sustainable s on corporate citizenship. ployees in Action (EIA) gives stors Group employees greater ortunities to take part in workplace community activities and provides eased recognition for employees are active in their community. er the direction of the EIA steering mittee, these groups have worked nhance existing initiatives and add ral new ones. This has led to eased engagement in volunteer ities by employees throughout the pany. Investors Group provides ncial assistance to non-profit groups organizations in which our ployees, Consultants, retirees /or their immediate families are ved as active volunteers and ors. We recognize the essential ribution our people can make eir communities, and our grams aim to encourage and port this contribution through the ting of financial assistance. As the es in this corporate citizenship ort have shown, we support many rent community needs in many ePrenat waryst. Wnhaet isr cosm mion is thte he community 2011 preciation of the people whose lives enriched by these volunteer and ritable efforts. At Investors Group have been providing Canadians d their families with personal ncial solutions for 85 years. many clients their financial plans

Our employees Building the spirit of community

Employees in Action (EIA) gives Investors Group employees greater opportunities to take part in workplace and community activities and provides increased recognition for employees who are active in their community. Under the direction of the EIA steering committee, these groups have worked to enhance existing initiatives and add several new ones. This has led to increased engagement in volunteer activities by employees throughout the company. s e r s s

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Employees in Action

ur Employees in Action committees plan activities and events Othroughout the year that help support community needs by encouraging volunteerism and collecting monetary and material donations for local causes. Through our partnerships with local community organizations and funding programs that support employee giving and recognition for employees who volunteer, we hope to inspire and motivate employee volunteerism in our workplaces and our communities.

Investors Group and IRCOM: “IRCOM is fortunate to have found, not just a “funder” but a A new partnership friend in Investors Group. Thank you,” said Dorota Blumczynska, Executive Director, IRCOM. In April 2011, Murray Taylor, President and Chief Executive Officer announced a partnership between Investors Group and Peggy Yuill, Senior Marketing Consultant, joined the the Immigrant and Refugee Community Organization of Family-To-Family Program where local families have the Manitoba (IRCOM). This partnership will help the agency opportunity to interact with other families who are new This partnership support immigrant and refugee families who start their new to Canada. Canadian lives in Winnipeg. “It has been a truly enriching experience for me and my family. will help the agency For my children, it has been an opportunity to make new friends and in the process become more globally and culturally support immigrant s

e aware,” said Peggy. and refugee families e

y Two large-scale events were hosted by Investors Group o l in 2011: a Back to School Picnic in September and a holiday who start their p dinner in December which brought IRCOM families and new Canadian m families from Investors Group together to celebrate two e

r seasonal milestones. lives in Winnipeg. u O

Investors Group employees and family volunteer at the IRCOM Back to School Picnic (from left to right, Charlotte Taylor; Pat Myron, Client Services Specialist; and Murray Taylor, President and Chief Executive Officer). 34 “There is a new feeling at IRCOM – more is possible; we are food drives, blood donor clinics and community dinners transforming from a small organization to a significant during the holiday season. settlement agency, and with Investors Group’s help we are While Investors Group “One of the many strengths of our company is the commitment beginning to look the part,” said Dorota. supports the United Way and passion of our employees to become involved in our Reaching out to the community community. The Outreach Committee exemplifies that annual fall campaign, commitment,” said Mark Kinzel, Executive Vice-President, The head office Employees in Action Community Outreach support for the community Financial Services and Chair of the Employees in Action Committee has no trouble keeping busy all year, every year. Steering Committee. That’s because its mission is to reach out to the community doesn’t stop there. and help improve the quality of people’s lives. Riding towards a cure for juvenile diabetes Employees also volunteer, Like all cities, Winnipeg has non-profit organizations that Six teams from the company’s Montréal-based Québec General provide a range of supports such as hot meals and school serve on agency Office pedaled with all their might to help find a cure for supplies to assist the less fortunate. These organizations can juvenile diabetes. Thirty employees participated in the Juvenile themselves benefit from the help of additional volunteers and boards, fundraise and Diabetes Research Foundation’s Ride for Diabetes Research, corporate sponsors. raising $3,600 for this worthy cause. The Ride is a stationary create awareness. bike-a-thon where each participant of a five-member team rides Investors Group supports many of these organizations. They for seven minutes. are often brought to the company’s attention through its long-standing relationship with United Way.

While Investors Group supports the United Way annual fall campaign, support for the community doesn’t stop there. Employees also volunteer, serve on agency boards, fundraise and create awareness.

“We hope to promote the concept and value of volunteerism,” said Michèle Bouchard, co-chair of the Community Outreach Committee. “In the spirit of fellowship, volunteers help to build strong communities and individuals.”

That spirit of fellowship was evident when the committee collected a whopping 49 boxes of warm clothing items from employees during the “Share the Warmth” campaign. Other committee activities included organizing donations for

Québec General Office employees gather to raise funds for children living with juvenile diabetes. 35 Head office Movember participants and supporters joined their counterparts across Canada in the fight against prostate cancer.

Johanne Blanchard, Assistant Vice-President & Legal Counsel, Québec General Office had previously participated in the event. She enjoyed the event so much that she initiated and coordinated Investors Group’s participation in the 2011 Ride for Diabetes Research.

“The research being done is really making great strides in making these kids’ lives easier but it needs continuous funding,” she said. “My colleagues and I are pleased to help do whatever we can to make sure that progress continues.”

With two healthy children of her own, Johanne considers Winnipeg in June 2011 to raise money, awareness and fulfill “I have always done something each year for many years but herself fortunate and along with help from colleagues at a personal challenge to live a healthier lifestyle. once my father and mother were diagnosed it somehow brought it all home,” said Lisa. “I visited CancerCare when Investors Group, she intends to continue supporting this The walk was CancerCare Manitoba Foundation’s fourth my mom had radiation treatments and they showed me the important cause. annual Challenge for Life, and for Lisa Smith, Associate machines/computers etc. and how it all worked (which many Manager, Global Investment Operations with I.G. Investment Employees rise to the “Challenge” don’t get to see). It’s just so amazing to witness first-hand what Management, Ltd., participating in the Challenge has a special your fundraising efforts are doing. Words can’t describe it!” Twenty Investors Group employees, together with their meaning, considering both her parents experienced bouts of families and friends, walked a 20 kilometre course through cancer in recent years. In total, the team raised over $31,700 to benefit cancer research and care.

Movember – still growing In the last three years the Investors Group Network has raised over $140,000 for prostate cancer research and support with an “on your face” approach.

The 2011 Investors Group Movember Network consisted of

s 21 teams from across the country with participants from

e head office, region offices, Consultants, friends and family. e

y Together, they grew moustaches and raised over $40,400 in o

l support of the cause. p In 2011, Canada earned the top spot globally with $40 million m

e of the $110 million raised for Movember.

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The Challenge for Life team raised over $31,700 to benefit cancer research and care. 36 Great Relay Race participants put their cycling skills to the test on children’s bikes to raise funds for United Way.

Ryan McGregor, Associate Manager, Product & Service In total, the 130 Development, who started the Investors Group Movember team, was “happy with the tremendous support Investors employees from the Group has given towards this cause. Men, please let the moustaches you saw serve as a reminder to speak to your Québec General Office doctor about the risks of prostate cancer and the importance raised over $10,000 of regular check-ups.” which Centraide Dollars make change for United Way agencies will use to help “Our Dollars Make Change” was the theme of the 2011 Investors people in need. Group United Way workplace campaign and employees raised an impressive $253,000 in donations. The campaign officially runs for one week in October, however, a variety of pre-campaign To help support disadvantaged people throughout the greater activities occur throughout the year in which employee Montréal area, employees engaged in many activities such as fundraising activities raised over $12,000 and collected 48 jean days, bake sales, office clean-ups and a draw for a day off bags of clothing for The Clothes Closet. to raise funds for this worthy cause.

An exciting campaign week was full of fun and games and Another new event, the Great Relay Race, had four-person “We give to Centraide without really thinking about it since plenty of opportunity to raise donations and awareness for teams competing in fun activities like paper airplanes (build it is part of our routine at Investors Group,” said Malika United Way agencies, including perennial favourites: “Penny and throw), balancing balls, racing on children’s bikes, and Sellem, Senior At Your Service Administrator. “But the last Wars” and the lasagna lunch. puzzle building. The children’s bikes were donated to Andrews time I wore jeans to support the cause, I forgot to remove the Street Family Centre. New to the campaign in 2011 was the first United Way Centraide sticker that we wear to show we made a donation. Price is Right event where contestants were called to “come This successful campaign raised much needed funds and That evening, during dinner with some friends, someone on down” and participate in a variety of grocery pricing awareness for United Way and its nearly 100 agencies. asked me, ‘So you gave to Centraide today?’. I realized with games. All groceries were donated to West Central Women’s pride that I had indeed done more than just my regular routine Resource Centre. Centraide campaign at Investors Group. I had also contributed to the well-being recognizes our similarities of people who aren’t as fortunate as I am to have a job and be healthy enough to keep working.” The theme of the 2011 Centraide campaign in Québec was “Underneath, we are all the same” – a sentiment that the In total, the 130 employees from the Québec General Office generous donors and volunteers at the Québec General Office raised over $10,000 which Centraide will use to help people know in their hearts and showed by their actions. in need.

Volunteers serve a delicious lunch during the annual United Way workplace campaign. 37 en providing Canadians and eir families with personal financial utions for 85 years. For many ents, their financial plans include ving back to the community ough acts of philanthropy. It takes t one person with vision, passion, d courage to set the wheels of ogress in motion. But it takes the mGmitmiventi anndg effo rtb of maancy tok as part of a comprehensive financial plan stain the things that matter most d give meaning to our lives. That’s at inspires us to dedicate not only nding, but also our most powerful d valuable resource – our people improve the quality of life where Making a difference from coast to coast e live and work. Each year, vestors Group recognizes our tstanding volunteers through e presentation of several stinguished awards. The Herbert Carnegie Community Service ward and biennial Community Enduring partnerships, thriving communities dership Award recognize Consultants d Field Directors, respectively, who monstrate outstanding long-term mmunity service and business cellence. We also honour our mployee volunteers for their tireless dication to community service ough the President’s Lifetime lunteer Achievement Award and Building the spirit of community vestors Group Employee Volunteer ward. For Investors Group, our long ritage of grassroots involvement, rporate funding, and project initiation many of our people has created a ong corporate culture of caring for rH comomunnitieos. Wue hraiven a lgong hoistoury tstanding community volunteers ttracting people who are ambitious people who care for those they e, which translates into a deep est in community needs. When combine these characteristics, end up with a strong sustainable s on corporate citizenship. ployees in Action (EIA) gives stors Group employees greater ortunities to take part in workplace community activities and provides eased recognition for employees are active in their community. er the direction of the EIA steering mittee, these groups have worked nhance existing initiatives and add ral new ones. This has led to eased engagement in volunteer ities by employees throughout the pany. Investors Group provides ncial assistance to non-profit groups organizations in which our ployees, Consultants, retirees /or their immediate families are ved as active volunteers and ors. We recognize the essential ribution our people can make eir communities, and our grams aim to encourage and port this contribution through the ting of financial assistance. As the es in this corporate citizenship ort have shown, we support many rent community needs in many ePrenat waryst. Wnhaet isr cosm mion is thte he community 2011 preciation of the people whose lives enriched by these volunteer and ritable efforts. At Investors Group have been providing Canadians d their families with personal ncial solutions for 85 years. many clients their financial plans

Our community partners Partners in the community 2011

Investors Group provides financial assistance to non-profit groups and organizations in which our employees, Consultants, retirees and/or their immediate families are involved as active volunteers and donors. We recognize the essential contribution our people can make to their communities, and our programs aim to encourage and support this contribution through the granting of financial assistance. As the stories in this corporate citizenship report have shown, we support many different community needs in many different ways. What is common is the appreciation of the people whose lives are enriched by these volunteer and charitable efforts. s e r s s

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Percentage by area nvestors Group is committed to making a contribution to the many communities across Canada in which we Ioperate by supporting local and national activities, events and organizations. Locally, our funding supports the volunteer efforts and charitable giving of our Consultants and employees, while corporately, we have developed long-term relationships with national organizations whose efforts support those of local volunteers and community needs. In addition, as one of a small number of national companies headquartered in Winnipeg, Investors Group plays a leadership role in our home community through our support of a wide range of organizations and events.

National – 31.10% Midwest – 6.56% s r e

n Atlantic – 2.70% Alberta – 4.77% t r a p Québec – 9.37% British Columbia – 6.09% y t i n

u Ontario – 15.44% Winnipeg – 23.97% m m o c

r u O

40 Percentage by program nvestors Group’s Community Investment Program delivers our financial support in a way that we believe is Imeaningful and relevant to our Consultants and employees and the communities where they live. A significant component of our program funding is determined by Consultants and employees at the grassroots level. The organizations and causes that we as a company support are the ones that our people support through their volunteer time and financial donations. We are proud to be able to encourage and reward the valued efforts of Consultants and employees in this way.

Arts & Culture – 10.47% Health – 19.49%

Civic – 17.13% Social Services – 26.83%

Education & Youth – 13.92% Sport – 12.16%

41 4 2 Our community partners F S S A B C R T C C K M T B S H T V C E E R C F I N A A C N A C B B D N O C B C T m e r o o o r p o h h o v o d i 2 a a e a t t r o o e a a a a i i e o a e u e p e t 2 v v h l a a t e o a e e l o d n y r t c o a y b n n n m u a n r t a m l w n e u s l e W i i e r e m l b r

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Sports Collège Mont Notre-Dame de Sherbrooke Fondation du Centre hospitalier régional The Montréal General Hospital Foundation Canadian Wheelchair Sports Association Commission scolaire de Saint-Hyacinthe de Rimouski The Ottawa Hospital Foundation Cape Breton Health Recreation Complex Concordia University Fondation du Centre hospitalier universitaire The Sir Mortimer B. Davis Jewish General Cole Harbour Comets Softball Fondation Bourque – À la portée des sons de Sherbrooke Hospital Foundation Corner Brook Broomball Association Fondation Collège de Montréal Fondation du CHU Sainte-Justine Social Services Kidsport Nova Scotia Fondation Collège Marie-Victorin Fondation du CHUQ Association de loisirs pour personnes Mainland South Express Midget Boys Fondation Collège Saint-Alexandre Fondation du Dr Julien à autonomie réduite Special Olympics Fondation du Cégep Limoilou Fondation Élan Association des pompiers volontaires Fondation GO de Plaisance Québec Region Fondation du Collège Beaubois Fondation du Séminaire Sainte-Marie Fondation Sainte-Croix / Hériot Association pour l’Aide à l’Éducation Arts & Culture et au Développement (AAED) Fondation HEC Montréal Fondation Santé de Papineau Coopérative des travailleuses et travailleurs de Go, le Grand défi Au Second Lieu théâtre des Bois-Francs Forces AVENIR Heart and Stroke Foundation of Québec Banques alimentaires Québec La Fondation Jean Duceppe Groupe Scout Thomas E. Demers District de St-Hyacinthe Juvenile Diabetes Research Foundation Canada Camp Beauséjour Les Grands Ballets Canadiens Hebrew Academy Inc. Kidney Foundation of Canada Canadian Red Cross Les Idées heureuses L’École secondaire publique Gisèle-Lalonde – La Fondation de l’Hôpital du Suroît Carrefour jeunesse-emploi Beauce-Sud McCord Museum Projet Karyne La Maison Victor-Gadbois Carrefour provincial famille jeunesse Inc. Orchestre symphonique du Saguenay-Lac-St-Jean McGill University Le Camp de Santé de St-Hyacinthe Inc. Foundation of Catholic Community Services Inc Talisman Theatre Nelson Youth Centres Leucan Centraide du Grand Montréal Volunteer Association of the Montréal Museum Queen of Angels Academy Foundation Leucodystrophies Foundation Centre missionnaire des auxiliaires franciscaines of Fine Arts Sun Youth Organization Monique Malenfant-Pinizzotto Cancer Foundation Citizen Advocacy Civic Université de Montréal Montréal Cancer Institute Coptic Orthodox Church, Diocese of Amnistie internationale Canada francophone Université Laval Montréal Heart Institute Foundation Extended Hands Camp d’été pour jeunes diabétiques Multiple Myeloma Canada Fondation Claude Turcotte de l’est du Québec Health Multiple Sclerosis Society of Canada Fondation de la Maison Michel-Sarrazin Canadian SPCA “Just for Kids” Foundation Multiple Sclerosis Society of Canada – Fondation des Amis de l’enfance (Montréal) Inc. Centre des femmes La Parolière Association de paralysie cérébrale du Québec – Région Mauricie et Centre du Québec Alberta Chapter Fondation des Gouverneurs de l’espoir Centre Durocher Inc. Association québécoise de la fibrose kystique Muscular Dystrophy Canada Fondation du Centre de santé et de services Downtown YMCA Association québécoise du lymphœdème Opération Enfant Soleil sociaux de Gatineau Fondation du Centre Jeunesse Canadian Cancer Society Osteoporosis Canada – Québec City Chapter Fondation du Centre de santé et de services Habitat for Humanity Canada sociaux de l’Énergie Cancer Research Society Ottawa Regional Cancer Foundation Les amis de la montagne Fondation Frère Théode Centre de pédiatrie sociale de Trois-Rivières Princess Margaret Hospital Foundation Les Amis du Musée de la Défense aérienne Fondation Gervais-Talbot CORAMH Project for Guatemalan Infant and Family Treatment Little Italy’s Community Center Fondation Lina Cyr Crohn’s & Colitis Foundation of Canada Project G.I.F.T. Maison Revivre Fondation Mab-Mackay Donald Berman Maimonides Geriatric Prostate Cancer Canada Service d’aide communautaire Anjou Centre Foundation Québec Breast Cancer Foundation Fondation Marie-Vincent Société protectrice des animaux de Québec Épilepsie Section de Québec Ressource pour personnes handicapées Fondation Mira SPCA Montérégie Fondation 24h Tremblant Abitibi-Témiscamingue / Nord-du-Québec Fondation Pro-Jeune-Est Rimouski-Neigette Education & Youth Fondation de l’Hôpital Pierre-Boucher Royal Victoria Hospital Foundation La Fondation du Patro de Jonquiere Inc. Bishop’s University Foundation Fondation de ma vie The Arthritis Society Le Club Lions de Repentigny Inc., Fonds Bien-être Black Academic Scholarship Fund Fondation des soins de santé The Cedars Cancer Institute at the Le Phare Enfants et Familles Centre François-Michelle de Vaudreuil-Soulanges McGill University Health Centre Maison de la Famille de la Vallée du Richelieu Centre Terre Nouvelle Fondation Docteur Philippe-Pinel The Leukemia & Lymphoma Society of Canada Maison de la famille Rêve et Espoir Collège de Champigny Fondation du Centre de réadaptation InterVal The Montréal Children’s Hospital Foundation Maison des jeunes de Saint-Sauveur

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S S k e a r r v n i i c a e s The Sunshine Foundation of Canada Golf Association of Ontario Midwest Region Rural Municipality of Springfield The War Amps Guelph Grizzlies Arts & Culture Saskatchewan Wildlife Federation Their Opportunity Minor Sports Corporation Guelph Regals Children’s Museum Saskatoon Community Foundation Toronto Foundation for Student Success Halton Hawks Girls Fastpitch Association Classic Theatre Cobalt Saskatoon Society for the Prevention of Toronto People with AIDS Foundation KidSport Ottawa Dryden Entertainment Series Cruelty to Animals Vaughan Food Bank Kitchener-Waterloo Track & Field Association Eckhardt-Gramatté Competition Inc. Saskatoon Zoo Foundation Victim Services of Brant Kleinburg Nobleton Soccer Club Huntsville Festival of the Arts Selkirk and District Community Foundation Victoria County Women’s Resource Services Knights of Columbus Novice Hockey Logberg-Heimskringla Inc South East Whiteshell Volunteer Fire Department Villa Charities Lambton Shores Minor Hockey Moose Jaw Festival of Dance Association Stony Mountain Community Association WaterCan/Eau Vive Corporation Lindsay Rubgy Football Club North Bay Symphony Orchestra Sudbury Community Foundation Wellspring London and Region Foundation Lockerby Volleyball Troyanda Ukrainian Dance Ensemble The Icelandic Festival of Manitoba The Sturgeon Falls Volunteer Fire Brigade Wladyslaw Reymont Foundation London Minor Association – Western Canada Aviation Museum Inc. Women’s Addiction Recovery Mediation Pee Wee Competitive Winnipeg Youth Orchestras, Inc. The Winnipeg Humane Society World Vision Canada – Vision Mondiale Canada Lorne Park Hockey Association Civic Town of Leader Yee Hong Community Wellness Foundation Markham Waxers Atom AE Association for Workplace Tragedy Family Support Town of Melita Yellow Brick House Mississauga Jets Brandon Area Community Foundation Town of Niverville Town of Watrous Yonge Street Mission Nepean Ringette Association Chaplin Tourism Committee Township of Schreiber York Region Food Network Newmarket Minor Ball Hockey Association City of Dauphin Transcona Rotary Club Your Life Counts International Newmarket Minor Hockey Assoc. (NMHA) City of Humboldt Volunteer Sudbury Youth Assisting Youth Nickel City Hockey City of Moose Jaw Workers of Tomorrow Safety Center Inc. Sports North Simcoe Bantam BB Girls Hockey Team City of Portage la Prairie Cornerstone Drop-In Centre YMCA of Brandon 1997 Girls Cataraqui Clippers 3 Northeast Ringette Association Free The Children YMCA-YWCA of Winnipeg 2003 LaSalle Stompers Boys Norwest Minor Hockey Association Habitat for Humanity Education & Youth AEK F.C. Oak Ridges Soccer Club Habitat for Humanity – Winnipeg Assiniboine Community College Foundation Ajax Soccer Club Orillia Girls Lacrosse Habitat For Humanity Saskatoon Inc. Brandon University Foundation BLOMHA Peterborough Youth Soccer Club Humane Society of Canada Foundation Discovery Children’s Centre Inc. Boys and Girls Clubs of North Simcoe Richmond Hill Lightning NRL Langham Kin Club George Fitton Parent Council Bracebridge Knight Hawks Leadership Thunder Bay Junior Achievement of Manitoba Brampton-Etobicoke & District Cricket League Rugby Ontario MADD Canada Lakehead University Brock Wild Minor Hockey Association St. Teresa School Manitoba Chambers of Commerce Lakeland College Cannington Figure Skating Club Sarnia Minor Athletic Association Manitou Opera House Foundation Lloydminster Roman Catholic Separate Scugog Soccer Association Clarington Girls Hockey Association Mennonite Heritage Village School Division 89 Special Olympics Ontario Desboro Minor Fastball Municipality of Greater Sudbury Lord Selkirk School Division Special Olympics Ontario – Sudbury DRVC Volleyball Club North Bay Humane Society North Bay And Area Community Foundation Durham Attack Volleyball Club – Girls 13u – Aces Sports for Special Athletes Oxbow Community Foundation Northern Lights Festival Boreal Durham Attack Volleyball Club – Girls 14u – Fury Sudbury Slo Pitch Association Prince Albert SPCA Regina Early Learning Centre Inc. Eager Beaver Baseball Association Team Pierce R.V. of Shields – Inter-Generation Park Project Scouts Canada Northern Ontario Council Ennismore Minor Hockey Tommy Douglas Tigers Basketball Reh-Fit Centre Foundation St. John’s College Falcons Minor Football Vaughan Panthers Minor Hockey Association RM of Ritchot Sudbury Better Beginnings Educational Fund Flagswipe Paintball BT Series Whitby Dolphins Swim Club Rotary Club of Port Arthur The Job Yellowhead Memorial Georgetown Eagles Soccer Club Whitby Iroquois Soccer Club Rotary Club of Winnipeg Education Fund, Inc. Glen Shields Soccer Club York Simcoe Minor Football Rural Municipality of St. Andrews University of Saskatchewan

47 4 8 Our community partners L L M M M M M M M N N H H H F H H J K L E C C C C C C C C C C C C B B A A A H A A u l u e o n i e r m l l l l o o h o a a a e h a a a o e e e o u e a o n a o o u u u u z e z z a v p u N R u g l n n n n n n i n i a a a n t l m a a y s h h h r s i r l l l l x n e l l o o o y k i e u e t t t t t n d d y p l d a a c a a a l r r m t s l t o o e e e

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t i t e e

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i . l t I a o

n n i i a o n k c l n e .

C a n a d a Kidsport Battle River Community Foundation St. Albert Protestant Schools Social Services KidSport – North Bay B’Nai Brith The Learning Partnership Aga Khan Foundation Killarney Minor Ball Foundation University of Lethbridge Alberta Association for Community Living Kinsmen Inner City Hockey Calgary Humane Society Health Atlin Supportive Living Society Lord Canadian Progress Club ADRA CANADA Basically Babies Macdonald Community Centre Canadian Wildlife Federation Alberta Cancer Foundation Bethel United Church of Jesus Christ Apostolic of Edmonton Macdonald Novice Hockey Community Foundation of Greater Grande Prairie ALS Society of Alberta Boys and Girls Club of Lethbridge MacDonald Squirts Hockey Community Information and Referral Society Alzheimer Society of Alberta & NWT Brooks Food Bank Foundation Manitoba Chargers AAA Hockey D.A.R.E. – Drug Abuse Resistance Education Alzheimer Society of Calgary Works Foothills Society Calgary Inter-Faith Food Bank Manitoba Karting Association Alzheimer Society of Canada Edmonton Community Foundation Calgary Seniors’ Resource Society Manitoba Marlins Swim Club Autism Resource Centre Edmonton Heritage Festival CARE Canada Martensville Outer Limits Volleyball Club Brain Tumour Foundation of Canada Edmonton Humane Society Change for Children Association Meadow Lake Curling Club Calgary Health Trust Minnedosa Atom Hockey Team Grande Prairie Volunteer Services Bureau Compassion Canada Canadian Breast Cancer Foundation National Sport Trust Fund High Level Community Policing Society Edmonton Dream Centre Canadian Cancer Society North Winnipeg Ringette Tween A International Children’s Festival Society Edmonton Food Bank Canadian Cystic Fibrosis Foundation River Racquet Members Associations Kinsmen Club of Calgary Foundation Edmonton Women’s Shelter Canadian Diabetes Association St. Andrews Soccer Club Northern Arts and Cultural Centre Enviros Child and Family Services Foundation Children’s Autism Services of Edmonton St. Walburg Curling Club Parents Empowering Parents Enviros Wilderness School Association Children’s Wish Foundation of Canada Ste. Anne Minor Hockey Association Ross Haven Bible Camp Focus Humanitarian Assistance Canada Chinook Regional Hospital Foundation Saskatoon Zone 2 Softball Raiders Rotary District 5370 Charitable Foundation Fort McMurray Food Bank Association Crohn’s and Colitis Foundation of Canada – South Winnipeg Wild Servants Anonymous Society of Calgary Good Neighbour Fund Calgary Chapter Special Olympics Manitoba Solar Energy Society of Canada – Northern Greater Edmonton Foundation Cross Cancer Institute Special Olympics Sudbury Alberta Chapter Hearts and Hands Foundation Doctors Without Borders Sport Legacy Fund St. Albert Community Information Hinton Food Bank Association Easter Seals Team Manitoba Softball and Volunteer Centre Impact Nations International Ministries Heart and Stroke Foundation of Alberta Team Manitoba Women’s Softball Strathcona County Library Board Inn from the Cold Society Huntington Society of Canada The Kyle Curtis Curling Team Valour Place Society Kids Help Phone Juvenile Diabetes Research Foundation Virtus Group Selects Volunteer and Information Centre Lethbridge Food Bank Society Strathcona County Movember Canada Weyburn Comprehensive School Eagles Football Lethbridge Soup Kitchen Volunteer Calgary Multiple Sclerosis Society – Alberta Chapter WinMan Volleyball Club Magdalene House Society YMCA of Edmonton Multiple Sclerosis Society of Canada True North Foundation Medicine Hat District Food Bank (1992) Association Education & Youth Operation Eyesight Universal Okotoks Pastoral Charge Alberta Region Devon Christian School Society Parkinson Society of Southern Alberta Our House Arts & Culture Edmonton School District #7 Red Deer Regional Health Foundation Red Deer Food Bank Society Arts Club Theatre Company Foothills Academy Society Regional Emergency Medical Services Region 3 Family Based Care Society Central Alberta Theatre FPSC Foundation (EMS) Foundation Right to Play International Edmonton Symphony Orchestra G.P. Vanier Elementary Parent Fundraising Society Rethink Breast Cancer Canada Salvation Army Food Bank Impact Performing Arts Association Greater St. Albert Catholic Schools – Regional Spinal Cord Society St. Albert Evangelical Lutheran Church Civic Division No. 29 Stollery Children’s Hospital Foundation St. Albert Food Bank Society Alano Club Medicine Hat Family YMCA The Arthritis Society Strategic Charitable Giving Foundation Alberta Health Services Volunteer Resources Red Deer College Foundation The Leukemia & Lymphoma Society of Canada Strathcona Shelter Society Ltd. Alberta SPCA Scouts Canada Winnifred Stewart Association Terra Association

49 5 0 Our community partners H K L M R S S T F G F T T U U Y W S 4 B B C C C C E A B T B T C C C G K K N R R o o l 0 h p i a p h h h h e D i o a a o o o a b n r a a a e e h h o o e r o i c C o e c t 3 g t u o f a e r m e e e e d r e o y o l l s b r i n n a e h u y c l B o s r h p

g d t o s n d

d n t c a r e f

d S c

d s e r

S k t t t m s m n t M S C L e h

r R w l D & t a a

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d i e E o t l o l

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t H a e s a a o a e r

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C i c M V e e o n

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i d t Y i e a e i u o a t t y k t n y i o o n n Langley Memorial Hospital Foundation Canadian Avalanche Rescue Dog Association SHARE Family and Community Services Bayside Club Lions Gate Hospital Foundation Canadian Red Cross Society Sidney Lions Food Bank Big White Racers Movember Canada Canary Foundation of Canada South Burnaby Neighbourhood House Canadian Rugby Foundation Multiple Sclerosis Society of Canada Canuck Place Children’s Hospice South Okanagan Similkameen Brain Injury Society Canadian Ski Patrol System Multiple Sclerosis Society of Canada – Change the World Foundation South Okanagan Women in Need Society Chilliwack Ladies Slowpitch South Vancouver Island-Cowichan Valley Chilliwack Senior Peer Counsellors Sparwood Food Bank Comox Valley Minor Hockey Association Muscular Dystrophy Association of Canada Community Connections Society of Southeast BC St. Vincent de Paul Society Comox Valley United Soccer Club Nanaimo Travellers Lodge Society Comox Valley Food Bank Strategic Charitable Giving Foundation Disabled Sailing Association of British Columbia North American Intestinal Disease Education Cop Care Society Summerland Asset Development Initiative Eagles Soccer Team and Awareness Society Covenant House Vancouver Sunshine Coast Association for Community Living G.W. 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Investors Group Financial Services Inc. (in Québec, a financial services firm)

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