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Parcel Post Compendium Online Botswanapost BWA BW Parcel Post Compendium Online BW - Botswana BotswanaPost BWA Basic Services CARDIT Carrier documents international Yes transport – origin post 1 Maximum weight limit admitted RESDIT Response to a CARDIT – destination Yes 1.1 Surface parcels (kg) 30 post 1.2 Air (or priority) parcels (kg) 30 6 Home delivery 2 Maximum size admitted 6.1 Initial delivery attempt at physical No delivery of parcels to addressee 2.1 Surface parcels 6.2 If initial delivery attempt unsuccessful, 2.1.1 2m x 2m x 2m Yes card left for addressee (or 3m length & greatest circumference) 6.3 Addressee has option of paying taxes or Yes 2.1.2 1.5m x 1.5m x 1.5m No duties and taking physical delivery of the (or 3m length & greatest circumference) item 2.1.3 1.05m x 1.05m x 1.05m No 6.4 There are governmental or legally No (or 2m length & greatest circumference) binding restrictions mean that there are certain limitations in implementing home 2.2 Air parcels delivery. 2.2.1 2m x 2m x 2m Yes 6.5 Nature of this governmental or legally (or 3m length & greatest circumference) binding restriction. 2.2.2 1.5m x 1.5m x 1.5m No (or 3m length & greatest circumference) 2.2.3 1.05m x 1.05m x 1.05m No 7 Signature of acceptance (or 2m length & greatest circumference) 7.1 When a parcel is delivered or handed over Supplementary services 7.1.1 a signature of acceptance is obtained Yes 3 Cumbersome parcels admitted No 7.1.2 captured data from an identity card are Yes registered 7.1.3 another form of evidence of receipt is Yes Parcels service features obtained 5 Electronic exchange of information 7.1.4 Nature of this evidence 5.1.1 Use a track and trace system Yes Passport and National Identity Card 5.1.2 Mandatory tracking events transmitted 7.2 Ordinary parcels EMC Departure from outward office of Yes 7.2.1 Signature of the addressee or his agent Yes exchange 7.2.2 Signature of a de facto agent Yes EMD Arrival at inward office of exchange Yes 7.3 Insured parcels EMH Attempted/Unsuccessful delivery Yes 7.3.1 Signature of the addressee or his agent Yes EMI Final delivery Yes 7.3.2 Signature of a de facto agent Yes 5.1.3 Optional tracking events transmitted EMA Posting/collection Yes Insured parcel service EMB Arrival at outward office of exchange Yes 8 Insured surface parcels admitted Yes EME Held by Customs Yes 8.1 Maximum insured value for surface 400 EMF Out of Customs/Departure from inward Yes parcels (SDR) office of exchange 9 Insured air parcels admitted Yes EMG Arrival at delivery office Yes 9.1 Maximum insured value for air parcels 400 EMJ Arrival at transit office of exchange Yes (SDR) EMK Departure from transit office of exchange Yes 9.2 Maximum insured value when the 400 provisions of the Parcel Post 5.1.4 Dispatch messages transmitted Regulations are not applied PREDES Pre-advice of international dispatch Yes 10 Marking used for insured parcels V 2.0 information - origin post 10.1 CP 74 pink label used Yes RESDES Dispatch receipt information (response Yes V 1.1 to a PREDES) – destination post 10.2 CP 73 label and pink “insured” label No used 5.1.5 Ready to start transmitting data to Yes partners wishing to receive data 5.1.6 Other messages transmitted Cash-on-delivery service for parcel PRECON Pre-advice of international consignment Yes 11.1 Acceptance of Cash-on-delivery – origin post (COD) service for parcels RESCON Response to a PRECON – destination Yes 11.1.1 outbound COD parcels No post 11.1.2 inbound COD parcels No Date of last update : 15.06.2021 Page 1 of 11 Parcel Post Compendium Online BW - Botswana BotswanaPost BWA 20.2 Insured parcels Express delivery service Inbound parcels No 12 Express parcel delivery service No Outbound parcels No provided Supplementary charges - Customs Parcels with advice of delivery 21 Non-dutiable parcels 13 Admission of advice of delivery for 21.1 Threshold level below which parcels are Yes 13.1 ordinary parcels Yes free of customs duties and other taxes 13.2 insured parcels Yes 21.2 Exemption threshold Local currency 100 Parcels for delivery free of charges and fees USD 14 Parcels for delivery free of charges No Comments: and fees admitted Fragile parcel 22 Dutiable parcels 15 Fragile parcels admitted No 22.1 Customs clearance fee collected for Yes parcels subject to import customs clearance Consignment service 22.2 Amount of fee collected 16 Consignment service by bilateral No Local currency 32 agreements provided USD Comments: Integrated logistics service 17 integrated logistics service by Yes bilateral agreements provided 23 Customs clearance fee collected for Yes for all items declared at customs 23.1 Amount of fee collected Addresses for bilateral agreements Local currency 32 18 Contact details of the person responsible for questions concerning bilateral agreements USD Comments: Name: Ms Masego Olopeng Function: Operations Manger 24 Administration fees collected for No Address: P.O. Box 100 parcels subject to export customs Gaborone clearance Tel: 1: (+267)3953131 Comments: 2: (+267) 3696757 Fax: (+267)3164432 E-mail [email protected] [email protected] Special charges - Storage 25 Storage charge collected on a parcel Yes Admissible radioactive material and infectious substances when it is kept beyond the prescribed period, or in the event of return to 19 Radioactive materials admitted in sender/redirection 19.1 Air Parcels 25.1 Amount of charge per day/per parcel Inbound parcels No Local currency BWP2.20 Outbound parcels No SDR 0.27 19.2 Insured parcels 25.2 Period of charge, if not daily fortnight Inbound parcels No Outbound parcels No Special delivery charges 20 Infected substances admitted in 26 Delivery charges collected at the time No of delivery in response to the advice 20.1 Air Parcels of arrival Inbound parcels No Outbound parcels No Special charges – Poste restante Date of last update : 15.06.2021 Page 2 of 11 Parcel Post Compendium Online BW - Botswana BotswanaPost BWA 27 Poste restante service provided Yes Parcels automatically retained 27.1 Amount of charge per parcel 34 A list of contact e-mail addresses for accounting and verification notes is Local currency No Charge temporarily being maintained and SDR 0 published outside the compendia; please refer to International Bureau 27.2 Basis for charge if not an amount per circular 75/2020. The UPU contact parcel person for any updates to this list is [email protected]. Special provisions - Treatment of parcels wrongly accepted Office name: BOTSWANA POST 28 Parcels returned to sender Yes Name: Ms MOGOMOTSI TEBAKAE Function: EMS AND PARCELS OPERATIONS Delivery areas Address: Private Bag 00279 29 Parcels delivered to Gaborone Tel: 1: (+267)3959972 29.1 all addresses Yes 2: (+267)3696757 Fax: (+267)3959953 29.2 specific areas only No E-Mail: [email protected] Comments: Requests for withdrawal from the post or alteration, or correction of address Collection 35 Requests for withdrawal from the Yes post accepted 30 Collection of parcels at post offices provided for 35.1 Central office (in destination country) to which requests must be sent 30.1 all addresses Yes 30.2 specific areas only No Office name: BOTSWANA PARCELS OFFICE Comments: Name: Mr MOGOMOTSI TEBAKAE Function: OPERATIONS Address: P O Box 100 Gaborone Delivery procedures for parcels for which customs duty and Tel: 1: (+267)3959972 taxes are payable 2: (+267)3696757 31 Procedure for parcels for which Fax: (+267)3959953 customs duty is payable E-Mail: [email protected] 31.1 Pick up of parcel at the customs office No 31.2 Addressee’s address with collection of No customs duties and taxes at the time of Special provisions - Force majeure delivery 36 Liability admitted in cases of force No 31.3 Delivery to the addressee’s address No majeure after payment of customs duties and taxes 36.1 Liability admitted for insured parcels on No board ships or aircraft used by 31.4 Over the counter at the local post office Yes designated operators with immediate payment of customs duties and taxes 36.2 Addressee/sender's reservations No admitted at the time of delivery 31.5 Other Special provisions - Customs declarations 37 Number of CN 23 customs 2 Period of retention declarations required for inbound parcels 32 Period of retention for parcels 37.1 Number of CN 23 customs declarations 2 32.1 Normal period 30 Day(s) required for parcels in transit 32.2 Exceptional period 30 Day(s) 37.2 Languages in which CN 23 customs declarations can be completed 33 Retention for parcels for which notice could not be sent or addressed to English poste restante 33.1 Normal period 30 Day(s) Special provisions - Method of dispatching accompanying 33.2 Exceptional period 30 Day(s) documents 38 Documents affixed to the relevant No parcels Date of last update : 15.06.2021 Page 3 of 11 Parcel Post Compendium Online BW - Botswana BotswanaPost BWA 38.1 Documents attached to the parcels bill Yes May 1 Labour Day May 21 Ascension Day Service to customers July 1 Sir Seretse Khama Day 39 On-line tracking provided Yes July 20 Public Holiday 39.1 Web site address to access information http://www.botspost.co.bw July 21 President's Day 39.2 Languages in which track and trace July 22 Public Holiday information is available September 30 Botswana Day English October 1 Public Holiday Service to designated operators December 25 Christmas Day 40.
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