30 Year History by Assar Gabrielsson. 1959

Total Page:16

File Type:pdf, Size:1020Kb

30 Year History by Assar Gabrielsson. 1959 THE THIRTY-YEAR HISTORY OF VOLVO Written by ASSAR GABRIELSSON founder of the Volvo Company and its president until 1956 Assay Gabrielsson, the founder of the Volvo Group which is one o f the largest in .Swedens engineering industries, states the following interesting and occasion- ally rather unconventional viewpoints concerning automobile manufacture in general and Swedish automobile manu- facturing in particular. Reprinted from Transbladet, house magazine of Rederi AB Transatlantic. Jacob-the very first Volvo-on the assembly line in 1927. This car had a 28 b.h.p. four-cylinder side-valve engine. THE THIRTY-YEAR HISTORY OF VOLVO It was not only a desire for adventure that led available in Sweden to a large extent. Swedish to the founding of Volvo. All the essential require- engineering skill was of a highly developed char- ments for a profitable Swedish automobile manu- acter. The Swedish worker had centuries of tradi- facturing industry existed to a reasonable extent: tion behind him. Sweden had earned the reputation for manufacturing high-quality products. Sweden was a well-developed industrial country. In 1901, C. E. Johansson in Eskilstuna had in- Swedish rates of pay were low. vented combination gauge blocks and thus laid the Swedish steel had a world-wide reputation. foundation for the Swedish engineering industry There was a demand for automobiles built for which was essential for the series production of Swedish roads. automobiles with fully deplaceable component parts. At that time, Swedish industry had advanced Ford, who realized the value of Johansson, per- pretty far in many fields. Names such as SKF, suaded him to come to the United States in 1923 ASEA, Bofors, Husqvarna and many others were but the quarter-century spent by Johansson in wellknown both in Sweden and abroad. A compli- Eskilstuna had a permanent significance. He had cated thing like an automobile requires many taught Swedes the art of precision measuring and different manufacturing processes which, in their had given them the tools with with to carry out turn, must have a complete series of machines es - the job. pecially built for the purpose. These machines were The second condition, low rates of pay, was equally 1 significant. At that time in the United States, the workers were being paid about the same in dollars as Swedish workmen were getting in kronor. And the Americans were to be our first competitors since their products dominated the Swedish auto- mobile market. Swedish iron ore, Swedish pig-iron and Swedish steel had a large turn-over on world markets and were sold in large quantities even in countries with their own iron ore resources and steel production. All over the world people knew that Swedish steel was better than the steel from other countries. Experts discussed the "body" of Swedish steel- a word used to describe the superiority shown by The first buses were not exactly beautiful-but they experience but impossible to explain. ran well. Swedish steel was good but Swedish roads were bad, particularly when compared to American pensate for the labour-saving automation and the roads. Most of the cars sold in Sweden were built lower tool costs per manufactured part which was for straight concrete roads. They had soft spring- possible in the larger series produced in the United ing and were built for highspeed driving. Neither States. We who founded Volvo thought that they of these qualities were particularly suited for the would. twisting, pot-holed, dirt roads of Sweden. What After we personally had accepted the economical needed was an automobile with harder suspension risks and had built a test series of ten automobiles -an automobile that would hold the road. All more or less by hand, we managed to raise enough Swedish people remember the "washboard" roads. capital for a preliminary series of 1,000 automo- Only a really rugged automobile would escape biles. Our program was fairly ambitious: 1,000 being shaken to bits on such roads. automobiles the first year, 4,000 the second year There were certainly enough essential require- and 8,000 the third year. Our plans did not go any ments for a Swedish automobile industry. But further than this since we were convinced that there were problems to be solved too. having manufactured 8,000 automobiles, we would The most important of these was to build a be running with a profit. Swedish automobile so economically that it would In reality, however, things did not quite work out be able to complete with American automobiles. the way we had planned. We got manufacture Mass production was, naturally, the solution. But started but sales during the first year-that was since the market would be limited to Sweden, at 1927-did not exceed 300 automobiles, the second least during the first few years, the rate of mass year 900, the third year 1,400 and so on. production possible could hardly be on the same One problem which caused us a good deal of scale as in the United States. The question was worry from the beginning was how to spread our whether the low Swedish rates of pay could com- sales out evenly during each year. After all we were building automobiles and in Sweden these are mostly sold during the spring and summer months. In order to maintain the same production level all the year round, we had to find some way to dispose of the surplus automobiles during the fall and winter. We decided to favour the Argentine and other countries south of the Equator with this surplus and of the thousand built during the first year we had reckoned on exporting 400. In point of fact not one was exported during the first two years and export was not essential either since we could not produce as many automobiles as we had planned and there was no difficulty in disposing of them in Sweden. We managed to even out sea- sonal variations during truck production which was begun during the second year. We found that The PV 4-the first Volvo sedan with a leatherette- covered wooden body. truck sales were fairly even all the year round 2 with a slight tendency to increase at the end of Swedish firms to compete in the manufacture of the year. various component parts, we could always find When I said that we managed to raise enough foreign firms. The result of this was that Swedish capital for the first series of one thousand units, sub-contractors often accepted the price we offer- this did not mean that we were able to equip fac- ed. Otherwise, if he did not accept it, the order tories to produce these automobiles either com- went abroad. Due to the fact that we were aware pletely or partially. Even the American factories to the possibilities of purchasing abroad, we had a bought certain units for their cars from firms certain advantage over our own foreign compe- which specialised in certain branches. Volvo took titors. The large industrial countries in which our things even further and ordered all parts, all ma- competitors work can be regarded as sealed units. terial and all units from various industries in A British car manufacturer would never think of Sweden. Design and assembly work was done by buying a carburetor in Germany or France even us. We used the expression "Building the Volvo if it was better. The American automobile industry way" to cover this type of working. limit itself exclusively to the United States in the The advantage of this system, apart from the same way as German and French manufacturers fact that it did not require so much capital invest- restrict their manufacturing activities to within ment, was that we could exploit the long manufac- their own frontiers. But when we at Volvo bought turing experience of the firms from which we had abroad we did not favour any particular country. ordered the component parts. In a publicity cam- We bought where we found the best product. Our paign we ran during the first years, we underlined purchasing field became larger and more varied how old-established and experienced these various since we did not need to have any consideration industries were. Bofors had been established in for nationalist feelings. 1646, Svenska Stalpressningsaktiebolaget (Swedish In 1928 when we produced our first sedan type Pressed Steel Company), Olofstrom in 1735, Hus- automobile, neither the body factory at Olofstrom q varna Vapenfabrik in 1689 etc. This, we found, nor any other firm in Sweden could series produce great success. There was, undoubtedly, a great complete metal bodies and we were forced to pro- deal of truth in our statement that the inherited duce the automobile with a wooden body covered skill and traditional quality of the foremen and with leatherette-a system that was very popular workers in these industries was incorporated in in France. Gradually we managed to get bodies Volvo automobiles. which were metal from the waistline downwards, Without in any way detracting from the sales the upper section consisting of wood with leather- problems during the first years, it is true to say ette covering. The next phase as a metal body that manufacturing problems were the greatest. on which only the roof itself was covered with These were divided into two groups: leatherette and in 1936 we had advanced to the 1. How to reduce the costs of the component parts point where we introduced all-welded steel bodies. manufactured by our sub-contractors so that our A significant phase in our development was automobiles were really competitive. when we persuaded our Swedish sub-contractors to send technicians to foreign countries, primarily 2.
Recommended publications
  • Volvo Car Group
    VOLVO CAR GROUP GROUP CAR VOLVO Freedom to Move in a personal, sustainable and safe way. ANNUAL REPORT 2018 VOLVO CAR GROUP ANNUAL REPORT 2018 FREEDOM TO MOVE IN A PERSONAL, SUSTAINABLE AND SAFE WAY A GLOBAL FOOTPRINT Our cars are produced in factories around the globe; Gothenburg in Sweden, Ghent in Belgium, Chengdu, Daqing and Luqiao in China and Charleston in the US. Our mobility and subscription services are developed in Stockholm and Gothenburg in Sweden for consumers all over the world. Together our operations deliver on consumer demand for current and future mobility. Volvo Car Group is headquartered in Gothenburg, Sweden. TABLE OF CONTENTS OVERVIEW 2 2018 in Brief 4 Market Highlights 6 CEO Comment THE WORLD AROUND US 10 Changing Consumer Demands ... 12 ... and Technology Shift ... 14 ... Opens New Opportunities 16 The Volvo Car Group OUR STRATEGIC JOURNEY 20 Company Purpose 22 Strategic Framework 24 Company Transformation 26 Game Changing Business Transformation CREATING VALUE 36 Creating Sustainable Value and Growth 39 Product Creation 57 Manufacturing and Logistics 63 Consumer Experiences 67 People 75 Society MANAGEMENT REPORT 79 Board of Directors’ Report 82 Enterprise Risk Management 87 Corporate Governance Report FINANCIAL STATEMENTS 94 Contents Financial Report 95 Consolidated Financial Statements 100 Notes to the Consolidated Financial Statements 140 Parent Company Financial Statements 142 Notes to the Parent Company Financial Statements 148 Auditor’s Report 150 Board of Directors 152 Executive Management Team SUSTAINABILITY
    [Show full text]
  • Volvo Overseas Sales Brochure
    DRIVE SAFELY IN EUROPE explore europe with volvo PIck-up youR neW custom BUIlt Volvo on A complImentaRY TRIP to EURope. GeneRous savIngs and unIQue BenefIts ARE Included. VOLVO OVERSEAS DELIVERY Traveling in your own custom-built Volvo is a great way of discovering the many faces of Europe. For the most part driving in Europe is pretty much like driving in the U.S. You drive on the right side of the road (except in the UK, Eire and Gibraltar) and if you need assistance you don’t need to worry: when you order your new Volvo through Volvo Overseas Delivery, you receive Volvo Assistance Europe, our round-the-clock roadside assistance program, free of charge. To make your tour even safer, please note that traffic regulations may differ from country to country. Specifications, features, and equipment shown in this catalog are based upon the latest information available at the time of publication. Volvo Cars of North America, LLC reserves the right to make changes at any time, without notice, to programs, colors, specifications, accessories, materials, and models. For additional information, please contact your authorized Volvo retailer. © 2008 Volvo Cars of North America, LLC. Printed on recycled paper. Enjoy a great vacation overseas, compliments of Volvo. Your nearest Volvo retailer will be happy to assist you with any inquiries or requests. For more details please visit: www.volvocars.us/mybagsarepacked, E-mail: [email protected] Phone: (800) 631-1667, Fax: (800) 992-3970, Hours: Monday-Friday, 8:30 AM to 5:00 PM EST. Volvo overseas delivery DISCOVER THE ROOTS OF VOLVO AND A WORLD OF SPECTACULAR REWARDS Welcome to Volvo Overseas Delivery, a unique way to buy your new custom-built car as well as a unique way to experience more of Europe.
    [Show full text]
  • Proximity Matters?
    Publications edited by the Departments of Geography, University of Gšteborg Series B, no 97 PROXIMITY MATTERS? Geographical aspects of changing strategies in automotive subcontracting relationships: the case of domestic suppliers to Volvo Torslanda assembly plant Anders Larsson School of Economics and Commercial Law UNIVERSITY OF G…TEBORG Proximity Matters? Geographical aspects of changing strategies in automotive subcontracting relationships: the case of domestic suppliers to Volvo Torslanda assembly plant Anders Larsson Distribution: Department of Human and Economic Geography School of Economics and Commercial Law University of Gšteborg Box 630 SÐ405 30 G…TEBORG Sweden © Anders Larsson ISBN 91Ð86472Ð33ÐX Printed by Parajett AB ISSN 0346Ð6663 Landskrona 1999 For Maria, Ulla & Eric Abstract Larsson, Anders, 1999, Proximity Matters? Geographical aspects of changing strategies in automotive subcontracting relationships: the case of domestic suppliers to Volvo Torslanda assembly plant. Department of Human and Economic Geography, School of Economics and Commercial Law, University of Gšteborg. Series B, No 97. 285 pages. ISBN 91Ð86472Ð33ÐX. This study analyses the significance of geographical proximity in the restructuring process of a domestic subcontractor system in the Swedish automotive industry, using the Volvo Torslanda assembly plant as a case. The focus is on: i) the organisation of buyer-subcontractor relationships, ii) time-related delivery strategies, iii) the significance of geographical proximity. The findings provide an empirical contribution to the general understanding of the geographical buyer- subcontractor relationships in the automotive industry. The case covers the development of the domestic subcontractor system in the 1990's and is subdivided into three parts: i) the 40 most important domestic subcontractors in 1996/97, ii) the development of the Arendal supplier-park project 1997-1998, and iii) an analysis of Hydro- Raufoss Automotive Plastics AB, a Norwegian subcontractor, 1993-1998.
    [Show full text]
  • 1. Cars, Volvo and the Environment
    Do They Really Car(e)? The greening of the brand: the case of Volvo Cars in Sweden 1972 to 2014. Mattias Näsman Student Spring term 2015 Master of Social Science (One Year) in Economic History, 15 credits Advisor: Ann-Kristin Bergquist Examinator: Lena Andersson-Skog Department of Geography and Economic history The image on the front page is a painting made by Sune Envall in 1975, named PV in Stockholm and is in its entirety entitled to him and not to the author of this master thesis. Retrieved from http://www.photowall.se/photo-wallpaper/pv-in-stockholm-1, 18/6 -15. 1 Source: Teknikens värld 02:24. - I don’t even understand how I could’ve owned ‘ordinary’ cars before. Saab is the ride for me. Just look where the ignition is placed. Genius car! - A guy in my position is surely expected to drive an S-class Mercedes. I’ve chosen my own style and prioritize the practical qualities of the XC90. - Many believe that I’m an ordinary corporate fella, but when I’m finished at work I ac- tually put on my leathers and take the Harley for a spin. Do like 2 860 000 Swedes – you too become an individualist! 2 Abstract Denna magisteruppsats i ekonomisk historia har som syfte att utforska varför den svenska bil- parken är mer bränslekrävande än genomsnittet i Europa, samt att identifiera de historiska processer som påverkat formandet av den svenska bilparken. Tidigare miljöinriktad forskning inom ekonomisk historia har fokuserat på strukturomvandling och institutionell förändring inom industri- och hushållssektorn. Denna studie utforskar den privata transportsektorn ge- nom att studera Volvo som varit tongivande i att forma sammansättning av den svenska bil- parken.
    [Show full text]
  • Aktiebolaget Volvo Is a Swedish Multinational Manufacturing Company Headquartered in Gothenburg, Sweden
    Volvo Histoy The Volvo Group has its origin in 1927, when the first Volvo car rolled off the production line at the factory in Gothenburg. Only 280 cars were built that year. The first truck, the "Series 1", debuted in January 1928, as an immediate success and attracted attention outside the country. In 1930, Volvo sold 639 cars, and the export of trucks to Europe started soon after; the cars did not become well-known outside Sweden until after World War II Aktiebolaget Volvo is a Swedish multinational manufacturing company headquartered in Gothenburg, Sweden. Its principal activity is the production, distribution and sale of trucks, buses, and construction equipment. Volvo also supplies marine and industrial drive systems, and provides financial services. Although Volvo was established in 1915 as a subsidiary of AB SKF, a Swedish ball bearing manufacturer, the auto manufacturer considers itself officially founded on 14 April 1927, when the first car, the Volvo ÖV 4 series, affectionately known as "Jakob", rolled out of the factory in Hisingen, Gothenburg. Volvo means "I roll" in Latin, conjugated from "volvere", in relation to ball bearing. The name Volvo was originally registered in May 1911 as a separate company within SKF AB and as a registered trademark with the intention to be used for a special series of ball bearing.[citation needed] This idea was only used for a short period of time and SKF decided to use "SKF" as the trademark for all its bearing products.[citation needed] In 1924, Assar Gabrielsson, an SKF Sales Manager, and Engineer Gustav Larson, the two founders, decided to start construction of a Swedish car.
    [Show full text]
  • Periodicals by Title
    I think this is now the largest list of books and magazines in the world on Motor Vehicles. I think I maybe the only person trying to find and document every Book and Magazine on Motor Vehicles. This is a 70+ year trip for me all over the world. Some people have called this an obsession, I call it my passion. This has been a hobby for me since I was about 10 years old. I don’t work on it everyday. I don’t do this for money. I don't have any financial help. I have no books or magazines for sale or trade. I do depend on other Book and Magazine collectors for information on titles I don’t have. Do you know of a Book, Magazine, Newsletter or Newspaper not on my list?? Is my information up to date?? If not can you help bring it up to date?? I depend on WORD-OF-MOUTH advertising so please tell your friends and anyone else that you think would have an interest in collecting books and magazines on motor vehicles. I am giving my Book and Magazine Lists to Richard Carroll to publish on his web - site at www.21speedwayshop.com take a look.. All I am collecting now is any issue of a title. If you are the first to send me a copy of a magazine I don’t have I will thank you with a mention under the title. Because of two strokes and a back injury from falling down the stairs this is about all I can do now.
    [Show full text]
  • Pdf, 433.89 KB
    CV MIKAEL MONTELIUS, PhD Licenced Medical Physicist & Doctor of Philosophy in medical sciences PhD thesis: Multiparametric MRI for evaluation of tumour treatment response - Studies of 177Lu-octreotate therapy of neuroendocrine tumour available at http://hdl.handle.net/2077/44927 Department of Radiation Physics & Phone: +46 (0) 70 693 0552 Department of Radiology Fax: +46 (0) 31 411 673 Institute of Clinical Sciences E-Mail: [email protected] Sahlgrenska Academy at University of Gothenburg Sahlgrenska University Hospital SE 413 45 Gothenburg SWEDEN Postal address: MR center Bruna stråket 13 Sahlgrenska Universitetssjukhuset 413 45 Göteborg Sweden Personal information: First name: Mikael Surname: Montelius Date of birth: 1979-01-06 Gender: Male Place of Birth: Stockholm, Sweden Nationality: Swedish Marital Status: Cohabitation Postal Address: Visthusgatan 11 SE-41877 Göteborg Sweden Phone: +46 (0) 70 693 0552 E-Mail: [email protected] Linkedin: https://se.linkedin.com/in/mikael- montelius-005a7824 ORCID ID https://orcid.org/0000-0001-9103-3446 Mikael Montelius p. 2/13 CURRENT EMPLOYMENTS: 2019 – Present: Imaging specialist (33 %) at Antaros Medical AB, BioVenture Hub located at AstraZeneca, Mölndal, Sweden 2017 – Present: Researcher (25 %) at the dept. of Radiation Physics, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden 2017 – Present: Research engineer (42 %) at the dept. of Radiology, University of Gothenburg – Research and development at the pre-clinical MR facility at the institute of clinical
    [Show full text]
  • Volvo-Group-Presentation.Pdf
    Volvo Group presentation Driving prosperity through transport solutions OUR MISSION Driving prosperity through transport solutions Modern logistics is a prerequisite for our economic welfare: transport helps combat poverty. Transport is not an end in itself, but rather a means allowing people to access what they need, economically and socially. Volvo Group Company presentation 2 2019 Q1 OUR VISION Be the most desired and successful transport solution provider in the world We are in a people business. We operate in a business-to-business market, where people make the decisions. Trust and relations are as important as the total offer. By bringing together the best of everything from the offer to the relationship, we will become the customers’ preferred choice. Volvo Group Company presentation 3 2019 Q1 OUR ASPIRATIONS Have leading customer Be the most Have industry satisfaction for all brands admired employer leading profitability in their segments in our industry Volvo Group Company presentation 4 2019 Q1 OUR VALUES Customer success We make our customers win. Trust We trust each other. Passion We have passion for what we do. Change We change to stay ahead. Performance We are profitable to shape our future. Volvo Group Company presentation 5 2019 Q1 Volvo Group We are one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. We also provide complete solutions for financing and service. Volvo Group Company presentation 6 2019 Q1 Volvo Group We employ almost 100.000 PEOPLE, have production facilities in 18 COUNTRIES and sell our products in more than 190 MARKETS.
    [Show full text]
  • Volvo Analysis RAJ2 2013© 2 Contents Page Number
    “Life Goes On” Volvo Analysis 2 Agency: RAJ 20/12/2013© To: The Marketing Manager, Volvo Cars UK, Scandinavia House, Norreys Drive, Maidenhead, Berkshire, SL6 4FL. Contact Details: Alisha Attarwala Account Manager [email protected] Mob: 07544747677 Volvo Analysis RAJ2 2013© 2 Contents Page Number 1. Process Map 4 2. Executive Summary 5 3. Company History 6 4. The Problem 7 5. Client’s Agenda 8 6. Target Audience 9 7. Competition 10 8. Primary Research 11 9. Other Research and Evidence 12 10.Content Marketing Matrix 13 11.Creative Brief 14 12.Strategy 15 13.Customer Journey 18 14.Media and Budget 19 15.Conclusion 21 16.Research and Resources 22 Volvo Analysis RAJ2 2013© 3 Process Map Research: - Autocar votes it as one of the top 5 compact SUVs - Top Gear gives it 7/10 Creative Brief Target Audience: Ideas: - Life Goes On Men and women, 25 to 44 years - Vikings: tough car old with an annual income of - Ambient ad: car vs snow - Weather report over £50,00 - Steps turning to tyre tracks Final Idea: Media: Life Goes On - Television - Radio - Print Pitch Volvo Analysis RAJ2 2013© 4 Executive Summary This is an analysis for Volvo Cars UK, with the main focus on the Volvo XC60. According to Mintel, ‘the UK new car market surpassed 2 million in 2012 with sales at 2.05 million units. Yet despite increasing against 2011, volumes were similar to those achieved in 2010 and remain well down on sales in 2007 (2.41 million units). New car sales increased by 110,000 units (between 2011 and 2012) to 2.05 million.
    [Show full text]
  • The Benefits of Volvo Production System
    EDITORIAL Your ideas make a real difference HE VOLVO GROUP is on a journey to constantly strive to move forward, one step at in which we are moving decision- a time, regardless of the starting point. For those making further out in the of you who have just started the journey, I have organisation and closer to our some straightforward advice to help you advance. customers and our daily operations. Start! You learn by doing. Try and see what TWe want you, in your role as employee or happens, accept that you will sometimes make manager, to feel that you have an opportunity to mistakes and fine-tune afterwards. take the initiative, act and assume responsibility Persevere. Time and patience lay the for the result. Stepping up in this way often foundations for successful change. Take the creates a positive spiral. We become more time to understand the starting point and what engaged, going to work is more enjoyable and we you want to change, so that we combine forces give energy to our colleagues in our team. I see and create constant improvement, not constant proof of this every day. change. It is basically a question of having the Visualise. When you look at the flow or the opportunity to contribute. work process together with your colleagues, it is Your individual engagement and an often fairly easy to see what could be improved. environment that encourages ideas and initiatives Measure. Transparency leads to the curiosity are the driving forces in working with continuous that is needed to find new improvement.
    [Show full text]
  • Volvo Magazine
    P A B V 0 L V 0 P R D., 405 80 Gothenburg, Sweden FROM "JAKOB" TO THE PV 544 1926 T V . T 10 i Two historical moments for Volvo , " ". 1927 T - V G. T J . 297 AB V 1.4 S K. T . 1928 T . V . A 20 vehicles F first V . 1944 T , , . T PV 444 V . I - , , A April 14 1927 - - V . - V USA. 1958 T V PV 544 - T . T PV 544 . A - . 1964 T V - 120 - V T . 1965 T 444/544 . 440,000 21 . M 164,000 - . T PV 100 S K . D - 38 , AB V - 145,136 1,900 - October 20 1965 - 440,000 PV444/544 S K. Gustaf Larson The first Volvo OV 4 on the assembly line HOW IT ALL STARTED "Gustaf, youve had something to do with cars! We must meet and a former colleague of his from SKF (The Swedish Ball Bearing ." T Stock- C) G L. G L holm on Midsummer Eve 1924 and led to the founding of a - and this meeting was purely by great industry. The gentlemen concerned were Assar Gabrielsson chance. G L . I S S . H G L G L. O 27, 1926. P - M - fullswing T hole 500 open , 500 . - . H . N J 1926 T - G - - - - , M . . I J 1925 driven from S I O, T - G. T the A H L G- - factory S , S - . A G- car rielsson S M- - . 1926. , SKF T - T G- 1,000 P. T . - V D their determination AB V. I -, F - SKF.
    [Show full text]
  • Re V Olvolutions
    Re V olvolutions: Innovation, politics and the Swedish brand Author: Karl Fredrik Emil Palmaas College: London School of Economics & Political Science Degree: Ph.D. Sociology UMI Number: U205475 All rights reserved INFORMATION TO ALL USERS The quality of this reproduction is dependent upon the quality of the copy submitted. In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted. Also, if material had to be removed, a note will indicate the deletion. Dissertation Publishing UMI U205475 Published by ProQuest LLC 2014. Copyright in the Dissertation held by the Author. Microform Edition © ProQuest LLC. All rights reserved. This work is protected against unauthorized copying under Title 17, United States Code. ProQuest LLC 789 East Eisenhower Parkway P.O. Box 1346 Ann Arbor, Ml 48106-1346 Cl and Science. Abstract This thesis is an ethnographic study of how professionals within Volvo Car Corporation manage public contestation of the corporation's business practices, notably within the areas of automotive safety, environmental care, and so-called 'corporate citizenship'. Thus, the text interrogates how actors inside the firm mediate between the demands of the public on the one hand, and the economic and technical constraints of the corporation on the other. Theoretically, the text sets out to make two contributions. First, following Bruno Latour's critique of modernity, it explores the modem conception of the economy, in which markets and firms are construed as natural phenomena that are separate from cultural, political and 'subjective' processes. Secondly, building on Michel Callon's work on economic markets, the text examines the practices by which corporate professionals 'invent' new areas of corporate responsibility, and thus participate in the 'refraining' of the automotive market.
    [Show full text]