Pakistan Civil Aviation Authority Multan International Airport
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Pakistan Civil Aviation Authority Multan International Airport Internship Report Submitted To: Mr. Tariq Mehmood Gill (Airport Manager) 15 INSTITUTE OF SOUTHERN PUNJAB, MULTAN Department of Business Administration Supervisor : Sir Farhan Gillani Submitted by : Marium Zahid Student of BBA (Hon’s) Reg. No : BBA-013R11-25 Session : Oct Fall-2011 Specialization : Finance Page | ii Abstract By definition “Internship is a working program arranged for gaining experience.” After completion of the 8th semester the students of the Department of Business administration of ISP are required to undertake training in an organization selected by them, for a period of 8 weeks. The benefits of internship are: 1. Internships will provide students the opportunity to test their interest in a particular career before permanent commitments are made. 2. Internship students will develop skills in the application of theory to practical work situations. 3. Internships will provide students the opportunity to test their aptitude for a particular career before permanent commitments are made. 4. Internship students will develop skills and techniques directly applicable to their careers. 5. Internships will aid students in adjusting from college to full-time employment. 6. Internships will provide students the opportunity to develop attitudes conducive to effective interpersonal relationships. 7. Internships will increase a student's sense of responsibility. 8. Internship students will be prepared to enter into full-time employment in their area of specialization upon graduation. Page | iii ACKNOWLEDGEMENT In the Name of Allah, the Most Beneficent, the Most Merciful! I would like to thank other officials ,Superintendent and all the concerned staff who were so cooperative in completing my internship and also provide all necessary information about polices and procedure of finance Management of Pakistan Civil Aviation Authority. I would like to special thanks to Mr. Tariq Mehmood Gill (Airport Manager, Multan International Airport) who give me opportunity and work in this esteemed organization. Finance Section is a part of Pakistan Civil Aviation Authority. I have worked in Pakistan Civil Aviation Authority at Multan Airport in Finance Branch as internee. I am thankful to office executives that gave me permission to work in their department. Thank You Page | iv DEDICATION We dedicate this Report Book to our beloved Parents, Teachers, Staff of CAA and friends For their guidance, moral Support And perseverance. First of all we are thankful to Allah for giving us the valor to remain dedicated to make this progress report. Thisunderlying report is based on theanalysis of different finance functions of CAA Pakistan. We present our gratitude to all the staff of Budgeting, Revenue, Accounts and last but not least Disbursement department. We hope the present efforts will live up through the Expectations of all who have Invested time, efforts and prayers in making it possible. Thank You. Page | v DECLARATION I hereby declare that the work contained in the report written by “Marium Zahid” Roll No. 25 student of Bachelor of Business Administration has been carried out under the supervision of “Sir Farhan Gillani”. I also hereby declare that this report has not been submitted for any degree elsewhere. ------------------------------ Marium Zahid Roll No. 25 BBA (Hons) Session: 2011-2015 Page | vi Internship letter Page | vii APPROVAL CERTIFICATE The Board of Examiner approved internship report and recommends award of the degree of BBA (Hons) as the student has successfully defended viva voce. External Examiner: Internal Examiner: Dean / Chairman: Viva Date: Page | viii TABLE OF CONTENTS Chapters Title Page No. 1 Introduction of Pakistan Civil Aviation 1 2 Organization Structure of Pakistan Civil Aviation Authority 3 3 Airports and other units of Pakistan 6 4 History of Multan International Airport 8 5 Organizational Structure of Multan International Airport 9 6 Organizational Structure of Finance Department At Multan Airport 13 7 Financial Statements and Analysis 17 8 PEST Analysis 30 9 SWOT Analysis 33 10 Competitor Analysis 36 11 Conclusion & Recommendations 37 References 38 Page | ix Chapter # 1: Introduction of Pakistan Civil Aviation: Pakistan Civil Aviation Authority (CAA) is a public sector autonomous body working under the Federal Government of Pakistan through Aviation Division Cabinet Secretariat. CAA was established on 7th December, 1982 through Pakistan Civil Aviation Authority ordinance 1982. Prior to creation of CAA, a Civil Aviation Department (CAD) in the Ministry of Defence (MOD) used to manage the Civil Aviation related activities. Ministry of Defence (MOD) continued to be the controlling Ministry even after creation of CAA on 7th December, 1982. However, in June, 2013, Government of Pakistan assigned this responsibility to Cabinet Secretariat (Aviation Division). Brief history: Pakistan Civil Aviation Authority is a Public sector autonomous bodyworking under the Federal Government of Pakistan through theMinistry of Defense. It was established on 7th December, 1982 as an autonomous body. Prior to its creation, a Civil Aviation Department in the Ministry of Defense used to manage the civil aviation related activities. The day of 7th December has significance, as it coincides with the date of creation of International Civil Aviation Organization (ICAO)in 1944 as a result of the famous Chicago Convention. Incidentally, the United Nations have declared 7th December as the International Civil Aviation day and celebrated as such every year all over the World. All kinds of Civil Aviation related activities are performed by CAAincluding the regulatory, air traffic services, airport management, infrastructure and commercial development at the airports, etc.Recently, Civil Aviation Authority underwent Restructuring andChange Management pro cess to meet the present and futurechallenges. This organizational transformation process ide ntifiedStructure, Culture, Skills, and Rewards as four tracks on whichsimultaneous emphasis is being laid. The Vision, Mission, and CoreValues have been identified. Wide-angle buy- in process by CAAsenior management with staff and lower levels for bridgingcommunication gaps between different hierarchical levels of the Overview: Schedule Operations (Airlines) Pakistan Civil Aviation Authority grants approval of schedules to domestic as well as foreign airlines operating to / from Pakistani airports and overflying Pakistan airspace as per agreed bilateral entitlement. Two schedules “Summer and Winter” are approved by Air Transport Directorate, HQ CAA. Representative(s) from Air Transport Directorate CAA Pakistan also attend bi-annual IATA scheduling conferences where provisional approvals of the schedules are granted subject to availability of the slots at the relevant airports. For obtaining approvals, operators shall apply to Director Air Transport via On-line Page | 1 Air Transport Flight Management System (ATFMS) with proposed schedules at least 90 days prior to commencing date. For change in schedule or for extra section flights, operators are to apply to Director Air Transport, HQ CAA which will be granted subject to availability of slots, which may be varied from the requested timings. Vision: "Be a world-class service provider in the aviation industry” Mission: “Provide safe, secure and efficient best-in-class aviation services to the stakeholders”. Core Values: Commitment Professional Excellence Customer Focus Safety and Security Integrity Page | 2 Chapter # 2 Organizational Structure of Pakistan Civil Aviation Authority Personnel Management Personnel Management is responsible to manage record of all major official events, which occur during the tenure of an employee in CAA, from hiring to leaving the organization. Besides management of record, it also performs the activities of posting / transfer, sanctioning of leaves, disciplinary actions, authorization of current / additional charge, extension of contract and deputation cases, and verification of degrees in respect of an employee. Apart from it, it also deals with the majority of litigations related to service matters. Emphasis is being given towards robust record management by digitalizing all manual records of employees. Organizational structure: Director General (DG) Dy. DG / Principal Director Director Addiotional Director Joint Director Deputy Director Assistant Director Superintendent Supervisor Grade II Assistant Grade II Head Helper / Jr. Operator Page | 3 Hierarchy Following is the hierarchy structure of Pakistan Civil Aviation Authority: Page | 4 CAA Audit Committee Mr. M. Bashir Janmohammed Mr. Hassan Nawaz Tarar Mr. Nisar Muhammad Mr. Zahid Aqeel CAA Executive Committee Mr. Amjad Ali Toor Air Vice Marshal Khawar Hussain Mr. Amer Habib Sikander Danish Qaseem Mr. Sumair Saeed Mr. Javaid Iqbal Page | 5 Chapter # 3: Airports and Other Units of Pakistan Pakistan Civil Aviation Authority owns and runs about 42 Airports in Pakistan. S. # Name of Airport City Category Status 01 Benazir Bhutto Intl. Airport Islamabad International Operational 02 Gilgit Airport Gilgit Domestic Operational 03 Skardu Airport Skardu Domestic Operational 04 Muzaffarabad Airport Muzaffarabad Domestic Operational 05 Rawlakot Airport Rawlakot Domestic Closed 06 Peshawar Airport Peshawar International Operational 07 Saidu Sharif Airport Swat Valley Domestic Closed 08 Chitral Airport Chitral Domestic Operational 09 Kohat Airport Kohat Domestic Closed 10 Parachinar Airport Parachinar Domestic