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ON THE BI-LEVEL 25th Anniversary Edition, March 2010 Happy Birthday to us Waybackinthewinterof SoundOffstartedinOctober/ 1985–lessthanayearafterMetra November1989andquickly wasbornandjustaswestarted becamethemostpopularfeature. usingthatname–ofcialsatthe SoundingBoardremainedfor NortheastIllinoisRailroadCorp. lettersaboutMetrapoliciesand launchedalittlenewsletterforits operations. passengers. NocelebrationofOTBLis Thegoalwastopromotesafety completewithoutamentionof andgiveperiodicupdatesabout ChrisKnapton,therstspokes happeningsatMetrawhilealso manforMetraandthecreator offeringourridersawaytocom ofOTBL.Mr.Knaptonrefused plainaboutproblemsandpasson todotheusualstuffycorporate suggestions.Thequotethatbegan newsletterandinsistedthathe therstissuesummedupthepur beallowedtopublishcom poseperfectly:“Ifyoudon’ttellit plaints,sothatMetracould likeitis,you’llnevergetitlikeit makethingsbetter.Hisbiting oughttobe.” humoranduninchinghon Thetitletthattheme,al estyshowsthroughintherst thoughthepunwasclearerinthe 11yearsofthenewsletter.He originalpunctuation:Onthe(Bi) retiredin1996anddiedtwo Level.Itsaid:We’regoingtolevel yearslater. withyou,theridersofourbilevel Joinusnow,aswelook coaches.(AredesigninOctober backatourrst25years. 2002droppedtheparenthesesin Wecouldn’thavemadeit favorofahyphen.) thisfar,andwecouldn’t Itdidn’ttakelongforthetwo havemadeitthisgood, mainfeaturestodebut.Sounding withoutourdedicated Boardstartedinthefallof1985, ridersandloyalreaders. initiallyasthecatchalltitlefor It’sacliche,butit’strue: letterstoMetra.Itsoonbecame wereallycan’tmakethis apparentthatriderswantedtovent stuffup. aboutotherriders,andaseparate Keepthoseletterscoming. You can view this fi rst OTBL at www.metrarail.com.

wantpeaceandquietalsohave ridetickettobeusedbyan getthroughthecrowd.” 1985 rights.” unlimitednumberofpeople,we’d Spring/SummerSounding “Eventhoughthepeople FirstSoundingBoard,Fall beoutofbusiness. Board wholistentoradiosuseear (rstheadphonegripe) JanuarySoundingBoard SpecialMessagetotheFeet plugs,theysometimesplaytheir “Idon’tunderstandwhypeo onSeatSet:Don’tdoit.Ifyou devicessoloudthatwecanhear 1986 pleinsistonblockingthefoyer persist,thetraincrewswilltell themalloverthecar.Music “IthoughtmyhusbandandI andaisleswaitingfortheirstop. yourmother. playershavearighttoplaytheir couldshareamonthlyticket?” TwiceIhavenotbeenabletoget Andthoseofyouwhoprop music,butwepassengerswho Ifweallowedourunlimited offthetrainbecauseIcouldn’t (continuedonnextpage)

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yourbrogansontheupperdeck onlytond… railings(droppingstreetgrime 1988 Diagnosis:Atotallymo onridersbelow)shouldnevercall Metra,Amtrakandthefreight nopolistic,egotisticalandselsh usandcomplainabouttrainmen carriershavehadseveralterrible individualhasplacedpersonal On the Bi-Level whoenforcetherules. incidentsinrecentmonthsthat articlesonthreeseats! wouldn’thavehappenedifpedes Published by Metra’s Media Fall Cure:Dr.Dieselcommands Relations Department. Send triansstayedbehindthecrossing youtoceaseanddesist.Keepit letters, questions or feedback to gates–astheautomobilesdo– “Firstitwas up,andwemayconsidercharging On the Bi-Level, Metra, 547 W. untilthewayisobviouslyclear. youthreefares! Jackson, Chicago IL, 60661- transistorradios,now Railroadershatetohurt,maimor May 5717. Or e-mail onthebilevel@ portabletelephones. killanyone.Wehateitmostwhen metrarr.com. Themannexttome We can’t guarantee all letters theyareyoungpeople.PLEASE “Whydoyouofferastudent will be printed or answered. talkedonhispor HELP.PASSTHEWORD. Please keep letters to less than tablephonefor20 faretokidsinhighschooland STAYBEHINDTHEGATES. 200 words and include your fi rst minutesandmost gradeschool,butnottothose Spring name, hometown and what line ofhisfellowpas ofusinpursuitofhighereduca you ride. (Names are not re- sengersheardthe tion?” quired but strongly encouraged.) MaladyoftheMonth It’seasy.You’renota“kid.” We reserve the right to edit letter conversation.” for length and grammar. FallSound Symptom:Commuterexperi Reducedfaresareprovidedfor ingBoard(rst encesextremedifcultylifting elementaryandhighschool cellphonegripe) Board of Directors feetoffoor. studentsbecauseitispresumed Diagnosis:Orangejuice,soft theyhavenoincome.…“Higher” Carole R. Doris 1987 drink,coffeeorotherpotable education,ontheotherhand, Chairman MetraNews:Metra spilledonoor,leavingsticky, presumesyouhaveputyourself DuPage County getsOKtopurchaseIllinois disgustingresidue. inapositiontobuyschooling Larry Huggins CentralGulfelectriclinesand Cure:Dr.Dieselpleadswith overandabovewhatsociety Vice Chairman operateasMetraElectric. youtobeabitmorecareful. providesgratis.Youarenowan Chicago Spring Unfortunately,moppingupafter adult.Welcometotheworldof Jack Schaffer everyrunisaphysicalimpossi payingforwhatyouget.Metra Treasurer “IthoughtIwasontheChi bility.Pleasehelpus. willconsiderreducedfaresfor McHenry County cago&NorthWestern.Whatthe Fall collegestudentsonlywhenthe heckisMetra?” oilcompaniesbeginsellingthem Arlene J. Mulder Metraisthebrandnamethat Secretary 1989 gasolineathalfprice. Suburban Cook County westuckonthewholesystemof August commutertrainsinnortheastIl “Haven’tyounoticedthat peoplewholeantheirheadson Jim Dodge linoisoncewehiredamarketing Thiscompilationof(almost) Director directorin1984whoserstques thewindowstosleepleavegreasy Suburban Cook County verbatimplaints,remarksand tionwas,“OK,what’sthename stuff(i.e.,hairspray,gel,spritz, mousse,Vitalis,etc.)alloverthe quipswillapplyasmalldoseof James C. LaBelle oftheproductI’vebeenhiredto glass?Theslimeremainsthere notsosubtlepeerpressureinan Director promote?”…NortheastIllinois efforttoresolvethoseareasof Lake County formonths,andIcan’tevensee RailroadCorporationwastoo chronicconcern longtoprintonatrainticket, outthewin Edward W. Paesel dow.Gross! toyou,the Director NIRCsoundednerdyandsowe Hasn’tanyone “Metrawillconsider Metrarider.If Suburban Cook County settledforMetra.” you’vegota SpringSoundingBoard atMetraheard reducedfaresfor Jack E. Partelow ofWindex?” gripe,presentit collegestudentsonly inawitty,liter Director Didyouknow? Will County Winter ateandslightly •ThatthereisnoaverageMe whentheoil sardonic Willis E. Pennington Jr. tracommuter?You’reallabove Maladyof companiesbegin fashionand Director averageinourbook. theMonth sellingthemgasoline sendittous.… Cook County •ThattheaverageMetratrain Symptom: Doessomething is4.9carslong,butwe’venever athalfprice.” Caryl J. Van Overmeiren Commuter thathappens seenonethatlookslikethat? Director looksdown onyourtrain Kane County •Thatdespiteourchidings, theaisleofa getyourgoat?Tellus.Weexpose yokelsintheupperdeckstillprop rushhourtrainandndsevery goatgetters. William A. Widmer III theirGuccisontherailingand Director seatlled.Spottingwhatappear IntroductiontotherstSound Suburban Cook County pepperthefolksbelowwithstreet tobeemptyseatsatthefarendof Off,October/November grime?Knockitoff.Someone thecoach’supperlevel,hedrags Philip A. Pagano willcallyoubelowaverage. hiswearybonesupthestairs, (continuedonnextpage) Executive Director Summer

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“Ifour‘scents’offendyou, late?’Charlie’sreplywas,‘Oh wiseupandusesome‘common @%!$%*&!!Idrovetoday!’’’ ThePerfectRider sense’–don’tridethetrain.I FebruarySoundOff don’tknowofanywoman,let Theperfectriderdoesn’tsnore, “Itisveryrudetomakeloud aloneanyman,whowouldgive Orshellhispeanutsontheoor upsomethingtheyenjoybecause slurpingandsippingsounds itoffendsatotalstranger.Good whiledrinkinghotcoffee.… Orspillhiscoffeelikeaood luckontheexpressway!” Thesesamepeopleoftenbuy Thatturnsyourshoesashadeofmud DecemberSoundOff thosegrosslyoversizedstale Hedoesn’tsmellofspicyfood, donutspackedincellophane, HasnoB.O.,isneverrude. andtheircrumbscascadearound 1990 themandothers.Combinetheir “Ohplease,givemeabreak. eatingnoisewiththeslurping Theperfectrider’sngernails Thesewhinerswhowritetoyou anditsoundslikeaGerman Areneverclippedwhileontherails shouldallbecondemnedtorid shepherdonahambone.” Andwhenitrainshekeepshisfeet ingCTAforamonth.” JuneSoundOff MetraResponds:We Offtherailaboveyourseat agree,thoughwenever MetraNews:After Heneverstandsupintheaisle intendedtopresent severalmonthsdis Beforewereachthenalmile riders’gripesas cussing,debating, anythingmore perusingletters Theperfectriderhogsnoseat thanminorir andpetitionsand Withpurseorpackageorhis/herfeet ritations(we tryinghardtond realizewe’renot acompromise, Appliesnomakeup,wearsnoscent, addressingworld theMetraBoard NorapstheTribunelikeatent. hungeroracid concludedthat Engagesinnolewdpalaver– rainhere).“Sound smokingcarswill Theperfectrider?Acadaver. Off”isahumor havetogo....We February1991readersubmissiontoSoundOff ous(wehope!)way trusttheloserswill ofconfrontingstress nothateusandthe inducingbehavior winnerswill inhopesof notrubitin. “AsfarasIamconcerned, rudewaytoturnpages.The eradicating July1990 anybodywhoisdumbenoughto politewayisquietlyandtherude (oratleast blocktheaisleswellinadvance wayistodoitloudly.Theloud minimizing) ofastationsopeoplecan’tstand wayistorture.” it.…Nevertheless,yourpoint “Icouldn’tbelieveitwhen uptogettheircoatsonisincon (Note:Theoffthescale iswelltaken,so…we’lltryto oneriderontheupperlevel siderate,rudeandthinkingof pettinessofthiscomplaint llnextmonth’s“SoundOff” shelledawholebagofpeanuts themselvesonly.” promptedasarcasticTribune withawholebunchofveryshort onthewayhomeone DecemberSoundOff editorial,“Metra,thewayto reportson“GreatThingsThat eveningandleftapile reallycry.”Theeditorialsaid, HaveHappenedtoMeonthe ofshellsonthetrain “Thereisa “JudgingbySoundOff,Metra Train.” oor.Wheredidhe 1991 trainswhizzingbyarebubbling “Noteveryseat JanuarySoundOff thinkhewas,Wrigley politewayto cauldronsoffearandloathing hogcomplaintis Field?” turnpages waitingtoeruptinrollingriots.” Muchtooursurprise,we October justied.Toomany Thatquotebecametherstone wereoverwhelmedwithletters… SoundOff andthereisa Metraridersareus featuredinthe“SoundOff” “TheBurlingtonNorthernis rudewayto ingthisargumentto introduction.) hidetheirtruecol betterthananysinglesdance–I “Imakeitmy turnpages.” JulySoundOff metmyhusbandonthetrain.” businesstostandup ors–they’reelitist “How’sthis?Isatdownnext vetotenminutes yuppieswhojudge “Isawatotallyunbelievable toaverypleasantyoungladyin beforethetrainpulls peopleasundesir phenomenononanescalatorup July1988andstruckupacon in.AsfarasIam ablebecausethey toCanalStreetinUnionStation versation.Marriedtheladylast concerned,youhavenomanners don’tlooklikePatrickSwayzeor aboutayearago.Theescalator, September.” ifyouexpecttogetupimmedi KimBasinger!” packedwithstandingcommuters, “Halfwayhomeonenight, atelyafterthetrainstopsandcut JuneSoundOff suddenlycametoahalt.Instead RalphturnedtoCharlieand infrontofmewhenI’vebeen ofwalkingwhenitstopped,these said,‘Missedyouonthetrain standingallthistime.” “Thereisapolitewaytoturn (continuedonnextpage) thismorning–didyousleep NovemberSoundOff [magazine]pagesandthereisa

E-MAIL US AT [email protected] 4 25 YEARS OF ON THE BI-LEVEL individualssimplystoodthere can’tjustsithere. example.…Yestheword‘bud andwaitedfortheescalatorto Januaryefforttogetpeopleto get’isinmyvocabulary.Sois startmovingagain.Thesepeople stopcrossinglivetracksat ‘BUTTHEAD.’” aren’tjustlazy–theyaren’t downtownterminals OctoberSoundOff thinking.” AugustSoundOff “AwriterintheAugust ‘SoundOff’column,aself 1994 “Chattypeople?Loudmaga confessed‘incessantchatterer,’ “Aretrainsofcertainlength zineippers?Amanmaking conveyedthathe/sheandseven supposedtostopatagivenpoint disgustingnoises?It’stimeto othersofthatspeciescelebrate onaplatformorjustwherethe ’fessup.Youguysaremakingup birthdays,weddings,babyshow engineerfeelsbest?” theseletters,right?” ersandthelikeduringtheir Regularengineersholding We’rebrightandevenabit “JingleBells!JingleBells 20minutecommute.Oneshud steadyassignmentsgenerally wittysometimes,butevenwe (alittlelateIrealize)!Formost derstoimaginewhatthisgroup getthisdowntothemereinches. aren’tcreativeenoughtomake ofus,thesesoundsconjureup coulddowiththe70minuteride Reliefengineers(covering thesemissivesup. pleasantsoundsofholidayspast. Ihave–perhapsenjoyacatered vacations,illness,etc.)often SeptemberSoundOff ButontheMilwaukeeWestLine, sevencoursemealanddancea needalittlepractice.Braking they’readailynuisance.Thejin congalineafterward?” atrainisnothinglikebraking anautomobile.Asteelwheelon MetraNews:Amtrakrededi glingonthetraincomesfromcar FebruarySoundOff keysthatpeople(mostlywomen, asteelraildoesn’thavemuch catesrenovatedUnionStation. traction.Weatherconditions, October I’mafraid)getoutinadvanceof IfMetrathoughtwecould lengthofatrain,extraridership theirstop.…To[gettheirkeys eradicaterudenessfromtheface andotherfactorsallcomeinto “Confuciussay,‘Donot out]threetoveminutesbefore oftheearth,we’dstoprunning play.Mostofall,engineerstry expectsolitudeonatraincarcar theirstopandthenjingleand trains,openupcharmschools toavoidSUDDENstops.Better rying80people.’” janglethekeysallthetimeis andmakemillions. anirritatingandinconsiderate toovershootalittlethantohave Responsetoseathogger standeesfallingintheaisles. habit.” complaint,MarchSoundOff “MayIsuggestacardesig JanuarySoundingBoard natedforgarlicmunchersand JulySoundOff perfumebatherssotherestofus “Therecklesslyopenelitism canenjoyourselves?” “MyletterisdirectedatAll ofyourcorrespondentsmaybea “Ifyouaregoingtoletfools OctoberSoundOff PublicRiderswhowereborn cryofhelplessangeroversoci runinharm’sway,sobeit.…At voidoftoleranceandliveina ety’strendtowardequalityand leaststoplamentingaboutsafety vacuumwheretheEarth,Sun eliminationofclassprivilege.” inyourcolumnsandgetonto 1992 andMoonallrevolvearoundyou MaySoundOff othertopics.” “Itamazesmehowaperson andnobodyelse….” MetraSez:The whocancarryfullbagsoffood, “Whatreally “It’stimeto toneofyourletter cansandcupsontothetrain “‘SoundOff’–whatalaugh. amusesmeisthat reectsexactlythe becomessuddenly,miraculously Ithinktheappropriatetitle thosewriterstolast ’fessup.You exasperationrail incapableoftakingthosesame wouldbe‘Bing(meanscom month’s‘Sound guysaremaking roadersfeelwhen itemsoffthetrainwhentheyare plaining,llintheblanks)Off.’” Off’don’tknow werealizethat empty.Youpeopleareslobs,and AugustSoundOff howtoaskfora uptheseletters, intelligencecan lazyonesatthat.” seatwithoutfeeling right?” notbelegislated. JanuarySoundOff “Mydearcommuterfriends, guiltyorfearful Butweriseabove nexttimewe’reatthelaststop, ofbeingturnedto exasperationand “Smokershavenoabsolutely andyouseemeslumpeddown stone.AsfarasIknow,Lot’s havedecidedtobenumbingly norighttojeopardizemyhealth andstillsnoozinginmyseat, wifewasthelastpersonsoaf repetitious. bytheirinconsiderateandchild wouldyoupleasesavemethe ictedandevenshewasonly MaySoundOff ishhabit…” embarrassmentofaridetothe turnedtosalt.” Metrasez:Weomittedthe yardbytappingme(inafriendly JuneSoundOff “Iamamazedthatyoucon lastsentenceofthisletter(some manner,ofcourse)ontheshoul donetheattitudeexpressedby thingaboutlitcigarettesand der?” “Youareobviouslyencour the‘Bearsrepeating’personin anatomy). September/OctoberSoundOff agingtheseverelyconstipated theMayissue.Bywhatpreemi FebruarySoundOff topickupandplaywithsharp nentrightdosomepeoplerush instruments(likeapen,for fromthebackofthetrainto MetraNews:InfamousLoop 1993 example).Themopewhowrote thefrontsotheycanberstoff oodwashesMetrapersonnelout Thislittlenewsletterwon’t complainingaboutriderswho –blockingothersfromgetting ofHQbuildingforthreeweeks. changetheworld,orevenhopeto payfortheirweekly/monthly outoftheirseatsinanorderly April makeadentinlifestyles.Butwe passesbycheckisaprime fashion?”

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MetraSez:Wedon’t“con MetraNews:C&NWwas morning,yetoncethedoorsopen conversationsseemannoying,it’s doneattitudes.”Wejustprint jokinglycalledthe“Can’t& andthepeoplestartgettingout, timetotakerelaxationclassesor yourlettersandhopeyouallget NeverWill.”AtMetra,we thecommuterswho’vechosen buyearplugs.What’snext?As along. alwaysknewtheyCould.We tostayseateddecideit’stheir signedseats?Let’sgrowupand JuneSoundOff surelyknowtheyDid.Solong, prerogativetocutintothelineof carryourselveslikeadults.” oldfriend.Hithere,UnclePete peoplewho’vebeenstandingfor January/FebruarySoundOff (Note:DennisByrnecol [UnionPacic].Welcometothe veortenminutes.” umnaboutOTBLinJune12 worldoflefthandedrailroading. JuneSoundOff MetraNews:Metrachristens SunTimesgives“SoundOff”a April1995 therenamedOgilvieTransporta newintroquote:“...settingnew “Toequateprematurely tionCenteraftera$141million standardsofthoughtlessness, “Areplytothepersonwho standingintheaisleswithwait renovation. grouchiness,pettiness,elitismor wroteinJuly’s‘SoundOff’ inginlineisapreposterous October selfabsorption.”) regardingchildren notion.” “Whata commutingwith JulySoundOff “Inditplainrudewhen Aswe’vesaid parents:thelasttime peoplecoughorsneezewith onthesepages spoiled,whining Ichecked,Metrais MetraNews:Metralaunches outcoveringtheirmouths.It’s before,good bunchofpeople publictransportation, NorthCentralService,theChi especiallyirritatingwhenit’s mannerscan’tbe therearewho notselfabsorbed cagoarea’srstnewcommuter thepersonbehindmeandIcan legislated.Butbad personaltransporta raillineinmorethan70years. feelthewindonthebackofmy mannerscanbe commuteon tion....Shamealso August head.” publicized! Metra.” goestoMetrafor Nov./Dec.SoundOff September printingsuchalet “Tothewomenwhowhipout SoundingBoard ter.” makeuptrunksandspend MetraSez:Ifweprintedonly 40minutespainting MetraNews:Onecartwheel complimentsandotherbutter theirfacesandcomb andonecrackedskulllaterand scotch,who’dreadthisrag? ingandbrushingtheir youdrawtheattentionofthe SeptemberSoundOff splitendsthrough manyPIlawyerswhoride,and theair:spare thatdoesnotpleaseourClaims MetraNews:Metra’saddress methe‘Idon’t Dept.ThereforeskatesMUST ontheInternetis:http//www. havetime’ NOTBEWORNontrains. metrarail.com.It’snotforemail, routine.Getup October1994 it’sschedulesandotherinforma earlierandget tiononly.(Neatgraphics!) dressedat “Irealizeourlegalsystem November/December1995 homelikeev mustourish,butlet’schargethe eryoneelse.” goingratefortwoseats.Many August/ passengersarestanding.” SeptemberSoundOff OctoberSoundOffcomplaint 1996 aboutalawyerhoggingmorethan “Ireadthisnewsletter 1998 “Sheneverstatedwhatthe oneseatforamobileofce regularlyandamforcedtoreal “January’s‘SoundOff’con ize–monthaftermonth–what reasonforhergripewas.Did tainedaletterfromariderwith “Listenpal,Igetonthetrain aspoiled,whiningbunchof somethinghorriblehappen,like somesuggestionsforothers.In rstandrideforalongtime.I peopletherearewhocommute someone’seyelinerpencilac ordertobeconsiderate,everyone needtodomyworkwhileIcom onMetra.” cidentallylaunchingandpop isadvisedtorefrainfromsleep mutehome.Ifyou’resobothered JanuarySoundOff pingheronthehead,resultingin ing,coughing,sneezing,putting bythis,sitinanothercar.” stitches?” onmakeup,usingcomputers, DecemberSoundOffresponse NotetotheCarycustomer MetraSez:Thehighpower talking,gettinginothers’way, fromlawyerwhoerroneously wholledtwopagescomment oftheOTBLcourt,havingvoted etc.…Thisriderisobviously thinkshe’sbeenngered ingonthefareincrease,subur onthisissue(50/50genderfor takingthewrongtrain.Instead banstationhours,thefactthat anonbiasedopinion),hereby ofridingMetra,Isuggesthe/she 1995 ouradvertisingjustbringsmore rulestheapplicationofmakeup contactafreightcarriertoin “Todraftapublicrebuttal peopletocrowdthetrainsand onthetrainanacceptableprac quireaboutthetimesandroutes whosethesisstatementis‘If thenendedbywriting“Ibetyou tice.Caseadjourned! ofboxcarscarryingdepartment you’resobotheredbythis,sitin won’tprintthis”:Youwin. NovemberSoundOff storemannequins.” anothercar,’isnothingshortof April1996 FebruarySoundOff bizarre!Yourmoralvacuityis fearsometobehold.” “I’mannoyedbycommuters 1997 “Getalife!You’reobviously JanuarySoundOffresponse whodon’tbothertostandupas “Ifaperson’sconcentration totheseathogginglawyer thetrainpullsintoChicagoeach issopoorthatsimple,friendly (continuedonnextpage)

E-MAIL US AT [email protected] 6 25 YEARS OF ON THE BI-LEVEL spendingtoomuchtimeminding tertodo,I’mwritingtocomplain everyoneelse’sbusiness.…IfI ‘Most outrageous letter ever’ aboutpeoplewhohavenothing havetosneeze,Ihavetosneeze. bettertodothantocomplain Andyouhavenothingtosay Theseathoggerdebatehasbeenwithusalmostfromthevery aboutpeoplewhohavenothing aboutit!” beginning.Butmostofthetimeit’saonesidedargument.That’s bettertodothancomplain.” MarchSoundOff becauseeveryonehasseenaseathoggerwiththeirowneyes, January/FebruarySoundOff yetnooneeveradmitstobeingoneor,evenworse,standsupto brazenlydefendthepractice.ThatchangedinApril1998when “Ruderidershavealways “Recently,onanearlymorn weprintedwhatwelatercalled“perhapsthemostoutrageous beeninneedofaconductcode, ingtrainfromBigTimber,when lettereverreceivedbyOTBL.”Hereistheletter,andsomeofthe buttheofferinginarecent Iwenttoretrievemybagitwas numerousresponsesthatfollowedinMay: ‘SoundOff’sectionwasalittle gone!Ithinkitwasstolenby “Ihavesomequestionsforriderswhoboardthetrainandask overthetop.…Yousoundlike someonehopingtondalaptop seatedpeopletomovetheircoatsorbagssotheycansit:Didyou CaptainQueegrantingabout orvaluablesinside.Actually,it everthinkwediscourageyoufromsittingwithusbecauseyoucan thestolenstrawberries.Faceit, wasaSundayschoolteachers’ walktoopenseatsfurtherahead?Evenwhentherearenoextra you’reatrainNazi!” guide.Whoeveryouare,you AprilSoundOf f seatsandwe’reaskedtomovebelongings,whydoyouremainnext maynothavegottenwhatyou touswhenseatsdobecomeavailable?Weworkhardandwould wanted,butyougotsomething likealittleroomtostretchout.Sokeepthisinmindnexttime youneeded.Readthebook,you 1999 whenyouareseathunting.” “Allthecomplainersembar havemuchtolearn.” MetraSez:Wecanhardlywaitforseathunterstoansweryour rassme!It’sprobablybecause JuneSoundOff we’redealingwithsuburbanites, questions. akawhiners.” Anddidtheyever: “Doyoupayfortwoseats?Ididn’tthinkso.Doyouthinkwe “Theamountofperfumeand FebruarySoundOff don’tworkhard?Doyouthinkweareridingthetrainbecausewe colognewornbyridersisnau havenothingelsetodo?” seating.…Incidentally,menare “Youwanttoknowwhywestaynexttoyouwhenseats theworstoffenders–menshould becomeavailable.REVENGE.Bewareofmeandotherslikeme. smelllikemen,notperfume.” Notonlydowelingerinseatsofthosewholiketospreadout,we OctoberSoundOff SEEKYOUOUT.” “You’reincrediblypresumptuoustothinkyourspaceismore importantthaneveryoneelse’s!” 2001 “Whyaretherenorestrooms “Ifyouwantaseatforyourbelongings,buyanextraticket.” onElectriclinetrains?Arewe “IfIneedaseatandyourstuffisinit,thatseat will become “Whatisitaboutmenand notentitledtothesameamenities mine.Weallworkhardandwouldprefermoreroom,butitdoesn’t Kleenex?Havetheyneverheard asridersonotherlines?” alwayshappen.I’mshockedbyyourabsurdness!” ofthem?” ThecurrentHighlinercoach “Onlyaveryinconsiderateandrudepersonwouldclaimto AprilSoundOff esweredesignedinpreMetra deserveanextraseatjustbecauseofworkinghard.Wealldo.” timesover30yearsagowhen “Iaskyoutomoveyourstuffjustto(*@#youoff!” “Attheendofalong,hard mostridersboardedatcloserin “Drivetowork,youignorantjerk!” summerday,pleasekeepyour stationsforrelativelyshorttrips. shoesorloafersonduringthe MaySoundingBoard trainride.Thereisnothingmore Whenwestartedthisnews erstoventannoyancestheway rudeandobnoxiousthanhaving letter15yearsago,wetriedtobe thatwedo. tobreatheyourfootodorandits “Inresponsetotheperson educational.Weexplainedwhat Wehavefunprintingandyou who’sannoyedbynewspa airborneparticles–nomatter Metrawas,whatwecouldand havefunreadingaboutthesmall howcleanyouthinkyourfeet perreadershittinghisorher couldn’tdo–andonandonuntil gripesandirritantsassociated headwhilenapping,pleasebe are!” itbecamemorefuntoprintyour withdailycommuting.Bypub August/SeptemberSoundOff informedthattrainseatsare gripesabouteachother.Ever licizingbadetiquette,wemake designedforsittingupright.The since,“SoundOff”hasbecome youawareofwhatbugsothers. spacebehindyourseatbelongsto MetraNews:Wewelcomethe aneffectiveforumofcustomer Itmayevenpromptsomechange newmillenniumwiththeutmost thepersonbehindyou.” exchange. inbehavior.Withoutyourwild MetraSez:Mostsnoozers condenceinourY2Kreadiness. Intendedtopresentgripes wisecracks,wewouldn’tbequite August/September1999 slouchintheirseatsinsteadof mainlyasminorirritations, asreadableorinteresting.Keep craningtheirheadsoverthe “SoundOff”givesyouachance theletterscoming! “Nexttime,peeontheseats seatback,whichwouldbein toblowoffsomesteam,some December1999 to‘markyourterritory’and fringing“airrights.” thingmanyofyoucertainlyseem howl.Iguaranteenoonewill JuneSoundOff toenjoy.Weknowofnoother attempttositnearyou.” 2000 companythatallowsitscustom (continuedonnextpage) DecemberSoundOff “BecauseIhavenothingbet

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“Tothosewhothinkchil “Ascentlevelshouldbees drenshouldnotbeonrushhour 2004 tablishedandanyonewhosmells trains:Growup.Ordidyoufor “Tothepeoplewholiketo tooloudshouldbetoldtostand getthatyouoncewereachild?” sharethenewspapers:Iguess inthevestibule.” AugustSoundOff youhaven’tseenthereadersthat JuneSoundOff sneezerightintothepapersthat “HeyJoePickYourNose:We theyarereading.Andtheyare MetraNews:Metraallows seeyoufromtheupperleveland notlittlesneezes.” bikesonmanytrainsfortherst notonlyareyougrossingusout, MarchSoundOff time. I’msurethepeoplesittingaround June “Aspleasantasourdaily youdon’tappreciateyourincon commuteis,there’sonesmall siderateanddisgustinghabits.” “Thereseemstobeatemper SeptemberSoundOff requestthatwouldmakeourride aturecontrolproblemonsome moreenjoyable:morehunkcon ofyourtrains.Whydoesthis “Iwouldliketocommend ductors,asin‘topquality.’” happen?” hismouthontomyhair.Now AugustSoundOff Metrafortheirresponsetothe that’sgross.” Thermostatsaresetbetween unusualcircumstancesofSep July/AugustSoundOff “Whydon’tconductorsopen 68and72degrees.Iftheclimate tember11.Youwerereadyfor thedoorsonbothsidesofthe seemstoohotorcold,there themassevacuationoftheLoop “Don’tpickatyourearsas trainsocustomerswhoarrive couldbeamalfunction.Inthe afterthetragedyattheWorld ifyouwereexcavatingatunnel; atastation’snonboardingside ,pleasetellatraincrewso TradeCenter.” thisisdisgusting.Don’trotate withjustaminuteorlessbefore theycanaddressyourconcern NovemberSoundOff yourheadroundandround;it thetraindepartswouldn’thaveto andrequestrepairs,ifnecessary. mayberelaxingtoyoubutitstill choosebetweenrunninginfront SeptemberSoundingBoard “Ihavesomethingtosayto resemblesaLindaBlair‘Exor ofthetraintogettotheother allthewhiners,complainersand cist’imitation.” sideormissingthetrain?” nitpickers.Please,forjustve OctoberSoundOff 2006 Conductorsdon’tdoitbe MetraNews:UPWestLine minutes,stopitandshutup!” causetheyhaveastrongantipa DecemberSoundOff extendedtoElburn,SouthWest 2003 thytocustomersbeingrunover ServiceextendedtoManhattan. bytrainsontheparalleltrack. “Forthosewhoreallywantto Winter 2002 occupytwoseats,Metrashould DecemberSoundingBoard “Loudtalkers?Seathogs? offeraPPP(PiggyPackage Standees?Slobs?Maybethetime “I’mtiredofpeoplecom Pass).…Thisway,fellowpassen hascometodesignatea‘com plainingaboutcellphones. gerswouldhavenorighttofeel 2005 plainer’car.” Somepeopleobviouslyfailto resentfulbecauseaticketwas “Theworstseathogviolators January/FebruarySoundOff realizethatthere’snodifference purchasedfortheseat.” arethosewhohogfourseats. betweencellphoneconversa April/May Therstisused “Italwaysamazesmetohear tionsandpeopletalkingonthe SoundOff “Onesmall fortheircoat,the theoutragedbleatingsofliberal secondfortheir train.Heypeople,thisispublic eliteswhentheirclaimedper “Tothewriter requestwould briefcaseorbags, transportation,notchurchora sonalprivilegesarequestioned.” whosubmitted thethirdfortheir library.” makeourride AprilSoundOff thelaundrylist openedlaptop “LastmonthinArlington fornewspaper moreenjoyable: andthelastone Parksomeoneraninfrontofthe readers:shouldI morehunk (directlyinfront “Yes,thereisadifference train.Theengineergotonthe leavemymufn conductors,asin ofthelaptop) betweencellphoneconversations PAandexplainedthathecan’t andcoffeeforyou fortheirselsh andpeopletalkingonthetrain, stopquickly,andalthoughhehas aswell,sothatyou ‘topquality.’” selves.” abigdifference.Ifyou’dgetoff neverputanyoneinthehospital mayhavegreat February yourcellphone,you’dbeableto hehasputtwointhecemetery pleasurereading SoundOff tell.” anddoesn’twanttomakeit thenewspaperyouaskedmeto JuneSoundOff three.” donatetoyou?Howdoyoutake Assureasspringisguar AprilSoundOff yourcoffee?” anteedtobringcrabgrassand MetraNews:JeffreyR.Ladd, DecemberSoundOff weeds,winterweatherintroduces theonlychairmanMetrahas “Recentlysomelittlepiggy theperennialproblemofseat everknown,steppeddownlast waschompingonanapplewith MetraNews:TheMetra hoggism.Unfortunately,the monthafter22yearsleadingthe hismouthopen.I’mwriting BoardofDirectorsvotedNov. solutionisn’tfoundinlittlegreen railroad. becauseashewaschomping, 18toremovetheelectronicgates bottlesoflawncareproducts,it July smackingandtalking,small canonlybefoundinyou. fromtheMetraElectricDistrict. (continuedonnextpage) ecksofappledeectedoutof December March

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“TodayIsawanalltimerst. Thefolkswhojustwantsome onme....AfterImadeoutthe servationsbyMetra’scustomers ...Ayoungbrunettebeganfum quiettimebeforeorafterwork policereportinTinleyParkand aboutfellowcommuters...offer blingwithherpurse,pulledout willsoonhavenootherchoice thenmadeareportwithMetra someofthebestfreeentertain acanofaerosolhairsprayand thanaskingthesepeopleto Policeandwenthometopack, mentaround.”) begansprayingherhair.Theman stop.Ifthatleadstoconfronta Ioverslept,missedmyight, behindhergaggedabitbutno tionsMAYBEMETRAWILL andhadtogostandby.Butthe “Pointingtothestimulusad onesaidaword.Unbelievable! FINALLYDOSOMETHINGto greatnewsisthat vantagesyoumention Iamnevergoingtocomplain alleviatethisproblem.” afterIcheckedinto a$71millionproject aboutcellphonesagain.” Inacivilizedsociety,one myhotelandonmy willsave62jobs.I’d AugustSoundOff doesn’tthrowdownjustbecause wayuptomyroom, feelbetterifyoudid anotheristalkinginapublic Ithrew$20intoa notbraglikethat.I MetraNews:DownersGrove place.Weremindyouthatthis WheelofFortune have61friendswill residentCaroleDorisbecame isn’tyourprivatesleepingcar slotmachineandhit ingtogiveupourjobs justthesecondchairmaninthe justasit’snotloudmouth’spri aprogressivejackpot forjust$62millionto commuterrailroad’s22year vatechatroom.Askingpeopleto of$168,137.69.After splitbetweenus–and historyafterbeingelectedbya stopiswhathappenseveryday, taxesIwasableto thetreasurywouldbe unanimousvoteoftheBoardof oneverytraininthecivilized payoffmymortgage $9millionahead!” Directorslastmonth. world. andhaveaheckofa Ah,butwe September SeptemberSoundOff vacation.Ifitwere wouldn’tgetreno notforthataltercation vatedlocomotivesout 2007 2008 resultinginmemiss ofthedeal,wouldwe? MetraNews:Metrachristens MetraNews:Metra’sbarcars ingmyight,Iwouldneverhave That’sthemaingoalofspending thenewMillenniumStation. servetheirlastdrinks. beenatthatmachineatthatpoint themoney.We’resureyoucould doalotofstimulatingthings March August intimetowin. DecemberSoundOff withamillionbucks,butcanyou “Ithinkallthemonthly “Totheguywhoisconstantly pullaninecartrain? gripesaboutcellphones,multi makingthosehackingnoises 2009 JulySoundingBoard seattakers,etc.,allfunnelinto withhisthroatandsinuses, “WhydoMetratrainsrunon thesamegripe.Ignorance.I’ve pleasegetbettersoon.” theLEFTsideoftherailway?” “Theloudest,mostannoying beenridingMetraforthreeyears OctoberSoundOff Notallofthemdoit’sjust personwehavetodealwith...is nowandInditcomicalthe whatarenowtheUnionPacic oneoftheconductors.Todayhe regressiontopreteenattitudes lines.Themostplausibletheory loudly,andpoorly,sanghappy youseeonthetrain....Intheend, isthatthelinesoriginallyhada birthdaytoapassenger....Based thereisnoanswerforMetrafor singletrack,withthedepotson onthegroansandgrimacesIsaw theseissues,becausethesechild theleftside(asyouheaddown today,Iamfarfromtheonlypas ishactionswouldrequirechild town).Whenasecondtrackwas sengerthatistiredofthis.” ishsanctionsliketimeouts,and added,itwaseasiesttoputitto Weforwardedyourcomplaint Idon’tthinkthestatelegislature therightofthersttrack,since totherightpeopleatUP.They wouldbewillingtogivethem thedepotsweretakingupspace hadawordwiththeconductorto thatpower. ontheleftside. remindhimthatsinginghappy AprilSoundOff Butthersttrackremained birthday,whileanicegesture,is theinboundtrack,becausea)the notanappropriateuseofthein “Sincewhenisitallowedfor depotswereallonthatside,and tercomsystem.Afewdayslater, someonetotakeoffhisorher youwanttheshelteredwaiting wegotthefollowingemail: shoesandhanghisorherfeet areasforinboundriderssince “OnTuesday,oneofthecon overtheledgeoftheupperlevel? “Ijusthaveto‘soundoff’ mostpeoplewaitingatthesta ductorshadtheaudacitytobring …Ifthatwasn’tbadenough, overtheticketdesigns.Comeon. tionareheadingdowntown,and amomentoflevitytoourtripby manytimeshemovedhisfoot Kids’drawingsbelongontheir b)therailroaddidn’twantto singingthehappybirthdaysong overthekneeoftheotherleg parents’refrigerators.Whydo payorcouldn’taffordtopayto overtheintercomtoapassenger andbeganpickinghistoesand yousubjecttherestofustothis movethemorbuildoverpasses namedSue.Forthisoffense,at removingwhateverfrombetween scribble?!” orunderpasses. leastoneofmyfellowtravelers andinbackofhistoes.” FebruarySoundingBoard felttheneedtocomplaintoMe JuneSoundOff “Iwouldliketosincerely tra,whotheninturnchastised thanktherude,short,chubby (Note:GuyTridgellcolumn saidconductortopreventany “Metratriestomakelight crazywoman(youknowwho aboutOTBLintheMarch13 furtheroutburstsoflighthearted oftherudenessofthosepeople youarebecauseyoutoldmeyou SouthtownStargives“Sound behavior.” whothinktheMetracarsare readthiscolumn)whocalledme Off”itsthirdandcurrentintro Sheesh.Wecan’twin. theirownprivatechatrooms. uglyandthrewherglassofwater quote:“Thesnarky,snottyob AugustSoundOff

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