Synology Router RT2600ac

Hardware Installation Guide Table of Contents

Chapter 1: Meet Your Router Package Contents 3 Synology Router at a Glance 4 Safety Instructions 5

Chapter 2: Set up Your Synology Router Install Antennas 6 Position Your Synology Router 7 Connect to Your Synology Router 7 Set up Synology Router Manager (SRM) 9

Appendix A: Specifications

Appendix B: LED Indicator Table

Synology_HIG_RouterRT2600ac_20160930

2 Chapter Meet Your Synology Router 1

Thank you for purchasing this Synology product! Before setting up your new Synology Router, please check the package contents to verify that you have received all of the items below. Also, make sure to read the safety instructions carefully to avoid harming yourself or damaging your Synology Router.

Note: All images below are for illustrative purposes only, and may differ from the actual product.

Package Contents

Main unit x 1 AC power adapter x 1

RJ-45 LAN cable x 1

Antenna x 4

3 Chapter 1: Meet Your Synology Router Synology Router at a Glance

No. Article Name Location Description

1 Antenna Base Install the included antennas here.

2 Power Button Press to power on/off the Synology Router.

3 Power Port Connect the AC power adapter here.

Press and hold for four seconds (Soft Reset) or for ten seconds (Hard 4 RESET Button Rear Panel Reset). Connect an external drive, USB printer, or other types of USB devices 5 USB 2.0 Port here. Connect a network cable from the ISP modem into this port to establish 6 WAN Port WAN connection.

7 LAN Port Connect network cables into these ports to establish LAN connection.

8 SD Card Slot Insert the SD card here.

9 STATUS Indicator Displays the status of the system.

10 2.4G Wi-Fi Indicator Displays the status of 2.4G Wi-Fi connection. Front Panel 11 5G Wi-Fi Indicator Displays the status of 5G Wi-Fi connection.

12 WAN Indicator Displays the status of WAN connection.

13 LAN Indicator Displays the status of LAN connection.

Connect an external drive, USB printer, or other types of USB devices 14 USB 3.0 Port here. Left Panel 1. Press to eject USB/SD external storages. 15 Eject Button 2. Displays the status of USB/SD external storages.

16 WPS Button Press to start WPS. Right Panel 17 Wi-Fi Button Press to turn on/off the Wi-Fi network.

Note: For LED indicator information, please refer to "Appendix B: LED Indicator Table".

4 Chapter 1: Meet Your Synology Router Safety Instructions

Keep away from direct sunlight and away from chemicals. Make sure the environment does not experience abrupt changes in temperature or humidity.

Place the product right side up at all times.

Do not place near any liquids.

Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or aerosol cleaners.

To prevent the unit from falling over, do not place on carts or any unstable surfaces.

The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is correct and stable.

To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.

5 Chapter 1: Meet Your Synology Router Chapter Set up Your Synology Router 2 Install Antennas 1 Point the antenna at the antenna base. 2 Turn clockwise until the antenna is secured.

3 Repeat Steps 1 and 2 to install the other antennas. For optimal Wi-Fi performance, tilt the antennas so that they are at a 90 degree angle to the surface.

6 Chapter 2: Set up Your Synology Router Position Your Synology Router

For optimal performance, it is recommended to position the Synology Router as advised below: • On a stable surface (e.g. an elevated shelf) away from any possible physical interruptions. • Close to the center of the area where the wired/wireless client devices are placed, and within a visible distance from the wireless devices. • In a position where few walls and ceilings are between your Synology Router and its client devices. • Away from any potential electrical signal sources, such as other Wi-Fi routers, 3G/4G bases, and microwave ovens. • Away from large expanses of metal or other materials, such as metal doors, glass panels, and concrete.

Place Flat on a Surface Simply place the Synology Router flat on a horizontal, stable surface. Connect to Your Synology Router 1 Use the included network cable to connect your Synology Router (at the WAN1 port) to the ISP modem, and connect wired devices to your Synology Router (at the LAN1-4 ports) with network cables.

Note: If you wish to use Smart WAN, connect your Synology Router (at the WAN1 and LAN1 ports) to the ISP modem with network cables. The remaining LAN ports will be available for wired devices.

7 Chapter 2: Set up Your Synology Router 2 Connect one end of the power adapter to the power port on your Synology Router, and the other end to the power outlet. Press the power button to power on your Synology Router. Wait for up to two minutes until the STATUS and WAN LED indicators turn green.

3 Connect wired/wireless client devices to your Synology Router: • For wired devices: Use network cables to connect devices to the LAN ports. The corresponding LAN LED indicators should turn orange/green to indicate successful connection. • For wireless devices: 1 When the 2.4G/5G LED indicators have turned static green, the Synology Router is ready to connect with other devices. 2 Use your wireless device to scan and join the Wi-Fi network created by your Synology Router.

Note: Below are the default credentials for the Wi-Fi network: • Wi-Fi SSID: SynologyRouter • Password: synology The default credentials can be changed during the initial SRM setup.

8 Chapter 2: Set up Your Synology Router Set up Synology Router Manager (SRM) 1 Use a computer or wireless device connected to the Synology Router's local network. If you use a wireless device, scan and join the Wi-Fi network (SSID: SynologyRouter; Password: synology). 2 Open a web browser, and enter either URL into the address bar: • http://router.synology.com • http://192.168.1.1:8000 3 Once connected, click Start to launch the SRM Setup Wizard.

4 Fill in the information to set up the administrator account. Click Next to continue.

9 Chapter 2: Set up Your Synology Router 5 Fill in the information to set up the Wi-Fi network. Click Next to continue.

6 Set up the operation mode. When choosing the Wireless Router mode, you can also enable External access to SRM so that only external access via the HTTP(S) port (e.g. 8000/8001) can reach SRM.

10 Chapter 2: Set up Your Synology Router 7 Choose an Internet connection type: • PPPoE: Choose this option if you have obtained PPPoE credentials from the ISP. • Manual IP: Choose this option if you have obtained an available IP address for use. • Auto IP: Choose this option if you rely on an ISP modem for automatic IP assignment.

8 The wizard will continue to set up your Synology Router, and it may take up to three minutes to complete the setup.

11 Chapter 2: Set up Your Synology Router 9 After the setup is complete, click Launch Synology Router to enjoy SRM and its various features.

Note: 1. Above is a general demonstration of the SRM setup steps. The steps and available options may somewhat vary depending on your device type (e.g. PC or wireless device), access type (LAN, WAN, or Wireless LAN), and chosen operation mode (Wireless Router or Wireless AP). 2. If the setup is to be completed with a wireless device, remember to download DS router to manage your Synology Router from anywhere.

12 Chapter 2: Set up Your Synology Router Appendix Specifications A

Item RT2600ac • USB 3.0 x 1 External Ports • USB 2.0 x 1 • SD x 1 WAN Port Gigabit WAN x 1 or Gigabit WAN x 2 (Dual WAN) LAN Ports Gigabit LAN x 4 or Gigabit LAN x 3 (Dual WAN) Size (H x W x D) (mm) 77 x 280 x 169 (without antennas) Weight (kg) 0.695 kg

Supported Clients • Windows 7 onwards (for SRM management) • Mac OS X 10.10 onwards

File Systems External: , EXT3, FAT, NTFS, HFS+

• 2.4GHz: 802.11 b/g/n Wireless Standards • 5GHz: 802.11 a/n/ac

• 802.11n (2.4GHz): Up to 800 Mbps Operating Frequency Range • 802.11ac (5GHz): Up to 1.73 Gbps

• Wireless Router Wireless Operation Modes • Wireless AP (Access Point)

• 64/128-bit WEP • WPS support Wireless Security • WPA2-Personal • WPA/WPA2-Personal • WPA2-Enterprise • WPA/WPA2-Enterprise

Antennas 4T4R Omni-directional high-gain dipole (2.4GHz/5GHz)

• Power • WPS • Wi-Fi On/Off Buttons & Switches • Reset • USB/SD Eject

Language Localization

• Line voltage: 100V to 240V AC • Frequency: 50/60Hz Environment Requirements • Operating Temperature: 40 to 104˚F (5 to 40˚C) • Storage Temperature: -5 to 140˚F (-20 to 60˚C) • Relative Humidity: 5% to 95% RH

Note: Model specifications are subject to change without notice. Please refer to www.synology.com for the latest information.

13 Appendix A: Specifications Appendix LED Indicator Table B

LED Indicator Color Status Description Green Static Powered on

Static System booting / Rebooting / Hard Reset STATUS Orange Blinking Restoring settings (Soft Reset) Off Powered off Static Wi-Fi on Wi-Fi Green Blinking Wi-Fi active (2.4G & 5G) Off No Wi-Fi Static Network connected Green WAN Blinking Network active Off No network Static Gigabit connection Green Blinking Network active LAN Static 10/100 Mbps connection (1-4) Orange Blinking Network active Off No network

Static Storage detected Green Blinking Transmitting data

USB/SD1 Static Ready for removal Orange Blinking Ejecting storages

Off No storage

Static WPS ready Green WPS Blinking WPS connection in progress

Off WPS disabled

Note: Model specifications are subject to change without notice. Please refer to www.synology.com for the latest information.

1 The USB/SD LED does not reflect the status of the 3G/4G dongle or printer attached to your Synology Router

14 Appendix B: LED Indicator Table

Federal Communications Commission (FCC) Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

This device is restricted to indoor use.

IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

The FCC, National Telecommunications and Information Administration (NTIA), Federal Aviation

Administration (FAA) and industry are working to resolve interference to Terminal Doppler Weather

Radar (TDWR) systems used near airports that has occurred from some outdoor wireless systems operating in the 5470 MHz – 5725 MHz band. These wireless devices are subject to § 15.407 of our rules and when operating as a master device they are required to implement radar detection and Dynamic Frequency Selection (DFS) functions.

 Devices must be professionally installed when operating in the 5470 - 5725 MHz band.

 Any installation of either a master or a client device within 35 km of a TDWR location shall be

separated by at least 30 MHz (center-to-center) from the TDWR operating frequency (as shown

in the TDWR location at http://www.spectrumbridge.com/udia/home.aspx). This will require

that channel 116 is not used in these locations.

 The installers and the operators must register the devices in the industry-sponsored database

with the appropriate information regarding the location and operation of the device and installer

information. A voluntary Wireless Internet Service Providers Association (WISPA)

sponsored database has been developed that allows operators and installers to register the

location information of the Unlicensed National Information Infrastructure (UNII) devices

operating outdoors in the 5470 - 5725 MHz band within 35 km of any TDWR location

(seehttp://www.spectrumbridge.com/udia/home.aspx). This database may be used by

government agencies to expedite resolution of any interference to TDWRs.

EU Declaration of Conformity

Language Statement Hereby, Synology Inc. declares that this Wireless Router is in compliance with the English essential requirements and other relevant provisions of Directive 1999/5/EC. Synology Inc. vakuuttaa täten että Wireless Router tyyppinen laite on direktiivin Finnish 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Hierbij verklaart Synology Inc. dat het toestel Wireless Router in overeenstemming is Dutch met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG Par la présente Synology Inc. déclare que l'appareil Wireless Router est conforme aux French exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE Härmed intygar Synology Inc. att denna Wireless Router står I överensstämmelse Swedish med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Undertegnede Synology Inc. erklæ rer herved, at følgende udstyr Wireless Router Danish overholder de væ sentlige krav og øvrige relevante krav i direktiv 1999/5/EF Hiermit erklärt Synology Inc. dass sich dieser/diese/dieses Wireless Router in German Ü bereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet" ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Synology Inc. ΔΗΛΩΝΕΙ ΟΤΙ Wireless RouterΣΥΜΜΟΡΦΩΝΕΤΑΙ Greek ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ Con la presente Synology Inc. dichiara che questo Wireless Router èconforme ai Italian requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Por medio de la presente Synology Inc. declara que el Wireless Router cumple con los Spanish requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE Synology Inc. declara que este Wireless Router está conforme com os requisitos Portuguese essenciais e outras disposições da Directiva 1999/5/CE.

NCC 警語

經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、 加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合 法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。前項合法 通 信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及 醫療用電波輻射性電機設備之干擾。無線資訊傳輸設備必須具備安全功能,以保護未經授 權之一方任意更改軟體進而避免發射機操作於非經認證之頻率、輸出功率、調變形式或其 他射頻參數設定。此設備的安裝與操作要離使用者之最小距離為 20 公分。電磁波曝露 量 MPE 標準值 1 mW/cm2,送測產品實測值為:0.7776 mW/cm2。

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(5) "Category V Product" installed by Customer or any other third party; or (7) any means all other Synology product models purchased by warranty of compatibility with the hard disk. Customer before February 29, 2008. (b) "Refurbished Product" means all Synology products which have been 2.3 Return. Any Product returned by Customer under refurbished and sold directly by Synology through Online Section 2.2 must be assigned a Return Merchandise Store, not including those sold by an authorized Synology Authorization ("RMA") number by Synology before shipment distributor or reseller. (c) "Customer" means the original and must be returned in accordance with Synology's then person or entity purchasing the Product from Synology or an current RMA procedures. Customer may contact any authorized Synology distributor or reseller. (d) "Online Store" authorized Synology distributor or reseller or Synology means an online shop operated by Synology or Synology’s Support to obtain assistance in obtaining an RMA, and must affiliate. (e) "Product" means a New Product or a provide proof of purchase and product serial number when Refurbished Product and any hardware incorporated into the asking for such assistance. For warranty claims, Customer Product by Synology and any accompanying documentation. must return the complete Product to Synology in accordance (f) "Software" means the Synology proprietary software that with this Section 2.3 to be eligible for coverage under this accompanies the Product when purchased by Customer, is Warranty. Any Product returned without an RMA number, or downloaded by Customer at the Web Site, or is pre-installed any Product that has been disassembled (except under the on the Product by Synology, and includes any firmware, direction of Synology) will be refused and returned to associated media, images, animations, video, audio, text Customer at Customer's expense. Any Product that has and applets incorporated into the software or Product and been assigned a RMA number must be returned in the same any updates or upgrades to such software. (g) "Warranty condition as it was received from Synology to the address Period" means the period commencing on the date the designated by Synology, freight pre-paid, in packaging Product is purchased by Customer and ending (1) five years sufficient to protect the contents thereof and with the RMA after such date for Category I Products; (2) three years after number prominently displayed on the outside of the box. such date for Category II & lll Products; or (3) two years after Customer is responsible for insurance and risk of loss with such date for Category IV Products; or (4) one year after respect to returned items until they are properly received by such date for Category V Products; or (5) 90 days after such Synology. A Product issued a RMA number must be date for Refurbished Products, except for those sold as "as returned within fifteen (15) days after issuance of the is" or with "no warranty" on Online Store. (h) "Web Site" applicable RMA number. means the Synology web site located at 2.4 Replacement by Synology. If Synology elects to www.synology.com. replace any Product under this Warranty set forth in Section Section 2. Limited Warranty and Remedies 2.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by 2.1 Limited Warranty. Subject to Section 2.6, Synology Synology after receipt of the nonconforming Product warrants to Customer that each Product (a) will be free of returned in accordance with Section 2.3 and validation by material defects in workmanship and (b) under normal use Synology that the Product does not conform to the warranty. will perform substantially in accordance with Synology's In some countries, Synology may at its own discretion apply published specifications for the Product during the Warranty the Synology Replacement Service to certain Products, Period. Synology warrants the Software as set forth in the through which Synology will ship a replacement Product to accompanying end user license agreement provided with the Customer before its receipt of the nonconforming Product Product, if any. Synology provides no warranty to returned by Customer (“Synology Replacement Service”). Refurbished Product sold as “as is” or with “no warranty” on Online Store. 2.5 Support. During the Warranty Period, Synology will make available to Customer the support services. Following

the expiration of the applicable Warranty Period, support for ACCOMPANYING DOCUMENTATION OR SOFTWARE Products may be available from Synology upon written AND ANY OTHER GOODS OR SERVICES PROVIDED request. UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT 2.6 Exclusions. The foregoing warranties and warranty LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS obligations do not apply to any Product that (a) has been BEEN ADVISED OF THE POSSIBILITY OF SUCH installed or used in a manner not specified or described in DAMAGES. the Product specifications; (b) has been repaired, modified or altered by anyone other than Synology or its agent or 3.3 Limitation of Liability. SYNOLOGY'S AND ITS designee; (c) has been in any way misused, abused, or SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING damaged; (d) has been used with items not provided by TO THE USE OR INABILITY TO USE THE PRODUCT, ANY Synology other than the hardware or software for which the ACCOMPANYING DOCUMENTATION OR SOFTWARE Product is designed; or (e) otherwise fails to conform to the AND ANY OTHER GOODS OR SERVICES PROVIDED Product specifications and such failure is attributable to UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT causes not within or under Synology's control. Further, the ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT foregoing warranties will be void if (1) Customer REGARDLESS OF THE AMOUNT OF DAMAGES disassembles the Product except as authorized by Synology; CUSTOMER MAY INCUR AND WHETHER BASED ON (2) Customer fails to implement any correction, modification, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT enhancement, improvement or other update made available LIABILITY OR OTHER THEORY. The foregoing disclaimer to Customer by Synology; or (3) Customer implements, of certain damages and limitation of liability will apply to the installs or uses any correction, modification, enhancement, maximum extent permitted by applicable law. The laws of improvement or other update made available by any third some states/jurisdictions do not allow exclusion or limitation party. The warranty set forth in Section 2.1 will terminate of certain damages. To the extent that those laws apply to upon Customer's sale or transfer of the Product to a third the Product, the exclusions and limitations set forth above party. may not apply to Customer. 2.7 Disclaimer of Warranties. THE WARRANTIES, Section 4. Miscellaneous OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS 4.1 Proprietary Rights. The Product and any WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION accompanying Software and documentation provided with FOR, AND CUSTOMER HEREBY WAIVES, RELEASES the Product include proprietary and intellectual property AND DISCLAIMS, ALL OTHER WARRANTIES, rights of Synology and its third party suppliers and licensors. OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL Synology retains and reserves all right, title, and interest in OTHER RIGHTS, CLAIMS AND REMEDIES OF the intellectual property rights of the Product, and no title to CUSTOMER AGAINST SYNOLOGY, EXPRESS OR or ownership of any intellectual property rights in or to the IMPLIED, ARISING BY LAW OR OTHERWISE, WITH Product, any accompanying Software or documentation and RESPECT TO THE PRODUCT, ACCOMPANYING any other goods provided under this Warranty is transferred DOCUMENTATION OR SOFTWARE AND ANY OTHER to Customer under this Warranty. Customer will (a) comply GOODS OR SERVICES DELIVERED UNDER THIS with the terms and conditions of the Synology end user WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: license agreement accompanying any Software furnished by (A) IMPLIED WARRANTY OF MERCHANTABILITY OR Synology or an authorized Synology distributor or reseller; FITNESS FOR A PARTICULAR PURPOSE OR USE; and (b) not attempt to reverse engineer any Product or (B) IMPLIED WARRANTY ARISING FROM COURSE OF component thereof or accompanying Software or otherwise PERFORMANCE, COURSE OF DEALING, OR USAGE OF misappropriate, circumvent or violate any of Synology's TRADE; (C) CLAIM OF INFRINGEMENT OR intellectual property rights. MISAPPROPRIATION; OR (D) CLAIM IN TORT 4.2 Assignment. Customer will not assign any of its (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, rights under this Warranty directly, by operation of law or PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY otherwise, without the prior written consent of Synology. MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR 4.3 No Additional Terms. Except as expressly INFORMATION STORED ON ANY SYNOLOGY PRODUCT permitted by this Warranty, neither party will be bound by, WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. and each party specifically objects to, any term, condition or SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES other provision that conflicts with the provisions of this APPROPRIATE MEASURES TO BACK UP THE DATA Warranty that is made by the other party in any purchase STORED ON THE PRODUCT. SOME order, receipt, acceptance, confirmation, correspondence or STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS otherwise, unless each party specifically agrees to such ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION provision in writing. Further, if this Warranty conflicts with MAY NOT APPLY TO CUSTOMER. any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will Section 3. Limitations of Liability prevail unless the other agreement specifically references 3.1 Force Majeure. Synology will not be liable for, or be the sections of this Warranty that it supersedes. considered to be in breach of or default under this Warranty 4.4 Applicable Law. Unless expressly prohibited by on account of, any delay or failure to perform as required by local law, this Warranty is governed by the laws of the State this Warranty as a result of any cause or condition beyond of Washington, U.S.A. without regard to any conflict of law its reasonable control (including, without limitation, any act or principles to the contrary. The 1980 U.N. Convention on failure to act by Customer). Contracts for the International Sale of Goods or any 3.2 Disclaimer of Certain Damages. IN NO EVENT successor thereto does not apply. WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR 4.5 Dispute Resolution. Any dispute, controversy or THE COST OF COVER OR FOR ANY INCIDENTAL, claim arising out of or relating to this Warranty, the Product INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR or services provided by Synology with respect to the Product SIMILAR DAMAGES OR LIABILITIES WHATSOEVER or the relationship between Customers residing within the (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, United States and Synology will be resolved exclusively and INFORMATION, REVENUE, PROFIT OR BUSINESS) finally by arbitration under the current commercial rules of ARISING OUT OF OR RELATING TO THE USE OR the American Arbitration Association, except as otherwise INABILITY TO USE THE PRODUCT, ANY provided below. The arbitration will be conducted before a

single arbitrator, and will be limited solely to the dispute The arbitration award shall be final and binding on the between Customer and Synology. The arbitration, or any parties and may be enforced in any court having jurisdiction. portion of it, will not be consolidated with any other Nothing in this Section shall be deemed to prohibit or restrict arbitration and will not be conducted on a class-wide or class Synology from seeking injunctive relief or seeking such other action basis. The arbitration shall be held in King County, rights and remedies as it may have at law or equity for any Washington, U.S.A. by submission of documents, by actual or threatened breach of any provision of this Warranty telephone, online or in person as determined by the relating to Synology's intellectual property rights. arbitrator at the request of the parties. The prevailing party in any arbitration or legal action occurring within the United 4.6 Attorneys' Fees. In any arbitration, mediation, or States or otherwise shall receive all costs and reasonable other legal action or proceeding to enforce rights or attorneys’ fees, including any arbitration fee paid by the remedies under this Warranty, the prevailing party will be prevailing party. Any decision rendered in such arbitration entitled to recover, in addition to any other relief to which it proceedings will be final and binding on the parties, and may be entitled, costs and reasonable attorneys' fees. judgment may be entered thereon in any court of competent 4.7 Export Restrictions. You acknowledge that the jurisdiction. Customer understands that, in the absence of Product may be subject to U.S. export restrictions. You will this provision, Customer would have had a right to litigate comply with all applicable laws and regulations that apply to any such dispute, controversy or claim in a court, including the Product, including without limitation the U.S. Export the right to litigate claims on a class-wide or class-action Administration Regulations. basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding 4.8 Severability. If any provision of this Warranty is held arbitration in accordance with the provisions of this by a court of competent jurisdiction to be invalid, illegal, or Section 4.5. For Customers not residing within the United unenforceable, the remainder of this Warranty will remain in States, any dispute, controversy or claim described in this full force and effect. section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures 4.9 Entire Agreement. This Warranty constitutes the entire of the R.O.C. Arbitration Law and related enforcement rules. agreement, and supersedes any and all prior agreements, The arbitration shall take place in Taipei, Taiwan, R.O.C., between Synology and Customer related to the subject matter and the arbitration proceedings shall be conducted in hereof. No amendment, modification or waiver of any of the English or, if both parties so agree, in Mandarin Chinese. provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby.