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Designing a Course Book for the Reception Staff of Vidi Hotel Yogyakarta

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Designing a Course Book for the Reception Staff of Vidi Hotel Yogyakarta DESIGNING A COURSE BOOK FOR THE RECEPTION STAFF OF VIDI HOTEL YOGYAKARTA A Thesis Submitted as partial fulfillment of the requirements for the attainment of SarjanaPendidikan Degree in English Education By: Septian Damara A. 08202244053 ENGLISH EDUCATION DEPARTMENT FACULTY OF LANGUAGES AND ARTS STATE UNIVERSITY OF YOGYAKARTA 2014 PERNYATAAN Yang bertandatangan di bawah ini, saya : Nama : Septian Damara Adhiantto NIM : 08202244053 Program Studi : Pendidikan Bahasa Inggris Jenjang : S1 Fakultas : Bahasa dan Seni JudulKaryaIlmiah : Designing a Course Book for the Reception Staff of Vidi Hotel Yogyakarta menyatakan bahwa karya ilmiah ini adalah hasil karya saya sendiri dan sepanjang pengetahuan saya tidak berisi materi yang dipublikasikan atau ditulis oleh orang lain atau telah digunakan sebagai persyaratan pada penyelesaian studi di perguruan tinggi lain kecuali pada bagian-bagian tertentu yang saya ambil sebagai acuan dengan mengikuti tatacara dan etika penulisan karya ilmiah yang lazim. Apabila terbukti pernyataan saya tidak benar, hhal ini akan menjadi tanggung jawab saya sepenuhnya. Yogyakarta, 25 Mei 2014 iii MOTTOS “You either die a hero or live long enough to see yourself become a villain” – Harvey Dent (The Dark Knight movie) “Hardworks will never betray you” – Kang Gary iv DEDICATION To myself, Septian Damara Adhianto and my parents Rusmiyantoro and Yuni Ekawati v ACKNOWLEDGMENTS First of all I would like to express my gratitude to my coulselors, Mr. Agus Widyantoro and Mr. Ari Purnawan. They have patiently guided me in writing this thesis. I would also like to express my gratitude to Mrs. Lusi Nurhayati for encouraging me and helping me complete this thesis. Secondly, I would like to thank the management of Vidi Hotel Yogyakarta who gave me a chance to conduct my research there and o the reception staff of Vidi Hotel who participated in this research. I would also like to express my gratitude to my parents, Rusmiyantoro and Yuni Ekawati, who always support me in these 6 years of study. Their love, support, and patience always linger in me during these hard years, and also to my brother, M. Raditya Andaraga. Many thanks to KompakCrew members: Denny Wuk, Bunda Mimi, Adi Musafir, Alpan Blong, Bunda Sunny, Auntie Mawar, and also Lakeisha for all the supports. Lastly, many thanks to Adhitiya Rachman, Rizal Muharyoko, Ikhsan Pribadi and the citizens of Wisma Nuri for the great times together. I really hope this thesis give valuable contribution to its readers, especially students of English Education Department. Yogyakarta, May 25th 2014 Septian Damara A. vi TABLE OF CONTENTS page TITLE ........................................................................................................ i APPROVAL SHEET ................................................................................ ii PERNYATAAN .......................................................................................... iii MOTTOS .................................................................................................. iv DEDICATION .......................................................................................... v ACKNOWLEDGEMENTS ...................................................................... vi TABLE OF CONTENTS .......................................................................... vii LIST OF TABLES .................................................................................... x LIST OF FIGURES .................................................................................. xii LIST OF ABBREVIATIONS ................................................................... xiii ABSTRACT .............................................................................................. xiv CHAPTER I. INTRODUCTION A. Background of the Study .......................................................... 1 B. Identification of the Problem ................................................... 4 C. Limitation of the Problem ....................................................... 5 D. Formulation of the Problem .................................................... 5 E. Objectives of the Study ............................................................ 6 F. Significances of the Study ....................................................... 6 CHAPTER II. LITERATURE REVIEW AND CONCEPTUAL FRAMEWORK A. Literature Review ..................................................................... 7 1. English for Hotel Staff .......................................................... 7 a.English for Hotel Staff ...................................................... 7 2. English for Specific Purposes .............................................. 8 a. Definition of ESP ............................................................ 8 b. Reason for Using ESP ..................................................... 9 c. Needs Assessment .......................................................... 11 d. Materials Development in ESP ................................ …… 13 3. Content-based Instruction ..................................................... 16 a. Definition and Principles ................................................. 17 b. Theory of Language ......................................................... 19 c. Theory of Learning .......................................................... 20 d. Content-based Instruction Design ................................... 22 4. English Instructional Materials ............................................. 25 a. The Nature of Instructional Materials .............................. 25 vii b. The role of Materials ....................................................... 27 5. Materials Development ....................................................... 29 a. Definition of Material Development ................................ 29 b. The Process of Materials Development ........................... 32 6. Unit Design Development ................................................... 37 a. Principle of Unit Development ........................................ 37 b. Model of Unit Design ...................................................... 38 c. Task Grading and Sequencing ......................................... 39 7. Task Design Development .................................................. 44 a. Definition of Tasks .......................................................... 44 b. Components of Tasks ...................................................... 45 c. Principles of Task-based Language Teaching ................. 47 d. Framework for Task-based Language Teachinng ........... 48 8. Materials Evaluation ............................................................ 49 B. Conceptual Framework ........................................................... 51 CHAPTER III. RESEARCH METHOD A. Type of Study .......................................................................... 54 B. Research Setting ...................................................................... 54 C. Research Subject ..................................................................... 54 D. Research Procedures ............................................................... 55 E. Data Collection Technique ....................................................... 57 F. Research Instrument.................................................................. 58 G. Data Analysis Technique ........................................................ 60 CHAPTER IV. RESEARCH FINDINGS AND DISCUSSION A. Research Findings ................................................................... 62 1. The Needs Analysis .............................................................. 62 2. The Course Grid .................................................................. 74 3. The Unit Design ................................................................... 81 4. First Draft of Material .......................................................... 82 5. The Expert Judgement on the First Draft of Material .......... 94 6. The Review of the First Draft of Material ....................... ..... 98 7. The Expert Judgement on the Second Draft of Materials ..... 107 8. The Review of the Second Draft of Materials................ ...... 110 9. The Expert Judgement on the Third Draft of Materials .. ..... 118 10. The Review of the Third Draft of Materials................... ...... 122 B. Discussion ................................................................................. 124 CHAPTER V. CONCLUSION AND SUGGESTION A. Conclusions ............................................................................. 129 B. Implication ................................................................................ 131 C. Suggestions .............................................................................. 132 viii REFERENCES ......................................................................................... 134 APPENDICES A. Needs Analysis Instrument ........................................................... 137 B. Results of Needs Analysis ............................................................. 142 C. Interview Guide and Transcript .................................................... 146 D. Course Grid ................................................................................... 150 E. First Draft of Materials.................................................................. 160 F. Expert Judgement Questionnaire .................................................. 194 G. Results of Expert Judgement Questionnaire on First Draft of Materials ..................................................................................
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