A GUIDE TO CSR AT BENTLEY MOTORS Welcome

SOCIAL ENVIRONMENT

Our aim at Bentley is to be the leader in sustainable Bentley has a structured approach to luxury mobility, and this means we have a unique, the management of its Sustainability strategy to ensure that the company once-in-a-generation opportunity to reinvent our lives up to its principles and delivers financial, social, environmental and economic impact. on the three pillars: Environmental, The targets we need to achieve, plus many of the steps we need to Economic and Social. This approach is take, have been defined, and now the important and dedicated work led by a Board Steering Committee, must begin. We will redefine our products, operations and culture. including the CEO, two Board Members and senior management. We will create a unique differentiated proposition for our customers, Bentley is working to support the which we are calling Extraordinary Journeys. achievement of the Sustainable Already, the first steps have been taken. In 2019, Bentley launched Development Goals and is prioritising its first plug-in hybrid. And we revealed our vision of Grand Touring in action where it can have most impact. 2035, in the form of our concept car, the EXP 100 GT, which perfectly The company not only scrutinises its immediate operations but also its demonstrates the amalgamation of Bentley’s heritage with a supply chain. Bentley publishes an sustainable future. We also achieved Carbon Neutral certification from annual Modern Slavery statement. the Carbon Trust for the manufacture of our products in Crewe, and have launched an internal campaign to engage all our Colleagues in our sustainable journey. We are taking action today, while in parallel defining and organising our long-term approach, and I look forward to working with you all in defining and leading Bentley into this exciting future.

ADRIAN HALLMARK PRODUCT THE FUTURE CHAIRMAN AND CHIEF EXECUTIVE BENTLEY CSR GUIDE – OVERVIEW 05

MADE IN CREWE The key to Bentley’s success is its highly talented, highly motivated 4,000-strong workforce. Their meticulous attention to detail and passion for the brand helps deliver more than 10,000 cars to customers each year

PROUD HISTORY Site improvement highlights have included Bentley, which celebrated its centenary in the construction of a new engineering 2019, is the most sought-after luxury car building and the introduction brand in the world. Located in Crewe, in the of a new Bentayga production line. All of heart of Cheshire in the United Kingdom, this has aligned to a tenfold increase in the company employs around 4,000 people, production. Additionally, since 1998, the who delivered 11,006 cars in 2019 – the Crewe site has seen the workforce rise from seventh consecutive year in which more 1,500 to around 4,000, which highlights than 10,000 cars have been produced. Bentley’s commitment to the local economy. Bentley has commenced work on a BUILT IN CREWE WITH PRIDE state-of-the-art engineering test facility at 10,000+ FOR THE SEVENTH All operations flow out of Crewe from the company’s expanding headquarters. The YEAR IN A ROW, design, engineering and production, in centre will enable Bentley to meet increased BENTLEY’S 4,000 addition to all Bentley’s commercial consumer demand for its current range of COLLEAGUES functions. Bentley combines engineering luxury vehicles. It will also play a key role in DELIVERED MORE expertise and cutting-edge technology, Bentley’s journey to become the world’s THAN 10,000 CARS utilising skills handed down over most sustainable luxury automotive generations, unique to UK luxury car manufacturer, giving the business capacity brands such as Bentley. to grow as it diversifies into hybrid and electric models. NO 1 SUSTAINABLE MOBILITY BENTLEY HAS BEEN In 2019 Bentley introduced its first LOCAL PARTNERSHIPS NAMED BRITAIN’S electrified production vehicle to the market As a major employer in the South Cheshire MOST ADMIRED in the form of the Bentayga Hybrid. region, Bentley plays an active role in local CAR COMPANY Bentley is accelerating its journey towards stakeholder committees, including Council- AND RECOGNISED electrification, and by 2023 the company led partnerships and the local Chamber of AS NUMBER ONE will make hybrid or electric versions of Commerce. The company also plays an IN THE CATEGORY all Bentley models available through active role as a board member of the FOR BEST QUALITY BY MANAGEMENT re-prioritising its model plan. The company Northern Automotive Alliance, shaping the TODAY BUSINESS aims to introduce Hybrid alternatives for all strategy of the automotive sector in the MAGAZINE models by 2023, and to bring its first EV North West of England. (Electric Vehicle) to the market by 2025.

SUSTAINED INVESTMENT Since acquisition by the Volkswagen Group in 1998, Bentley has seen over €2 billion invested in R&D. This has been used to increase and enhance the company’s product portfolio and to modernise and increase the production facilities at Crewe.

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SAFETY PUTTING PEOPLE FIRST Bentley takes the health and safety of all Bentley nurtures and encourages a healthy culture and work-life Colleagues, contractors and visitors balance that enables every Colleague within the company to thrive and extremely seriously. The company is constantly looking at ways to make the develop as they undertake an extraordinary journey together working environment as safe as possible, and involves Colleagues at all levels in this process. Bentley believes that everyone has the right to be safe at work. Monthly BeSafe briefings delivered by local management highlight different health and safety topics. During these briefings, TOP EMPLOYER key health indicators such as Body Mass Colleagues can explore risks involved within 2020 was the ninth consecutive year in Index (BMI), weight and heart rate. This health and safety issues and discuss ways to which Bentley was named as one of Britain’s service is supplemented by the Bupa Boost deal with them within the workplace. Top Employers by the Top Employers Mobile App, through which Colleagues can Institute. get tailored services ranging from nutrition 4.7% EMPLOYEE TRAVEL PLAN to fitness. The health centre also offers 17.3% In 2018, Bentley introduced the Lift-share EQUAL OPPORTUNITIES advice and education on health-related scheme. Bentley now has 803 Colleagues Bentley actively practises and promotes matters and provides access to foot care, taking part in the scheme, with over 6.1 equal opportunities and diversity in all physiotherapy and counselling services to IN 2019, BENTLEY million miles being saved by members. aspects of its operations. The company Colleagues where the service is necessary. REPORTED A promotes equal opportunities through being MEDIAN GENDER CYCLE2WORK SCHEME a member of the ‘30% Club’ which aims to BEFIT PAY GAP THAT WAS Bentley’s Cycle2Work scheme enables increase the number of women involved in BeFit is a year-long programme designed to SIGNIFICANTLY Colleagues to benefit from significant savings senior leadership positions within business. provide Colleagues with information on three LOWER THAN on the cost of a new bicycle and/or cycling Bentley aims to ensure Colleagues can key areas: nutrition, fitness and mental health. THE OFFICE safety equipment provided by Halfords. FOR NATIONAL develop their potential regardless of status, In 2018, over 1,400 Colleagues participated The Cycle2Work scheme saw a 21% increase STATISTICS’ 2019 background and personal characteristics. in ‘bitesize’ workshops and events, as well as in total value between 2017 and 2019, MEDIAN GAP – AND receiving one-to-one support and health and a 17% increase in the number of IS COMMITTED TO COLLEAGUE BENEFITS checks. BeFit works closely with the on-site applications for the same period. Commuting LOWERING IT Bentley Colleagues have access to a wide Occupational Health Team and Catering EVEN FURTHER by bicycle gives Colleagues the benefit of range of benefits, offerings and opportunities Team to deliver a holistic approach to health physical exercise twice a day, helping to as a direct result of working for Bentley. The and wellbeing, in conjunction with projects contribute towards a healthy lifestyle. company offers a flexible and mobile model and events to help positively change the Plus it also reduces congestion and some for working, and many manufacturing Bentley ethos and culture. Workshops are 9 vehicle emissions. Colleagues benefit from a 35-hour working held to encourage the monitoring of mental BENTLEY HAS week to help promote a better work-life health in order to identify early signs of BEEN NAMED A TOP ‘TO BE SUSTAINABLE EMPLOYER FOR THE balance. stress among fellow Colleagues. The BeFit MEANS EMBEDDING A Colleagues can become a member of the services assist Colleagues wishing to 9TH CONSECUTIVE Bentley Money Purchase Section of the participate in free sports sessions provided YEAR BY THE LIFESTYLE AND CULTURE TOP EMPLOYERS Volkswagen Group Pension Scheme (BMPS), by the Legends Fitness Centre, located on INSTITUTE WHERE SUSTAINABILITY which helps to provide Colleagues with an the Crewe site. IS PART OF OUR CORE income at retirement. Bentley also offers BeFit works in partnership with external Colleagues an on-site discounted restaurant stakeholders such as Chester University and PHILOSOPHY AND that caters for all Colleague allergy and the National Health Service (NHS) to help HOLISTIC APPROACH. dietary requirements. deliver a diverse range of preventative-health 2,500 COLLEAGUES WE ALL NEED TO BE ON seminars and events. Additionally, the BeFit HAVE ACCESSED THIS EXTRAORDINARY COLLEAGUE WELLBEING programme has been recognised by the BENTLEY’S HEALTH Bentley encourages Colleagues to stay annual Chartered Institute of Personnel and KIOSKS TO CHECK JOURNEY TOGETHER.’ healthy and productive. An on-site health Development (CIPD), and has been awarded THEIR HEALTH centre, with four Health Check Kiosks, by the UK Active as the workplace of the STATUS Dr. Astrid Fontaine Member of the enables Colleagues to easily keep track of year 2018. Board for People, Digitalisation & IT BENTLEY CSR GUIDE – SOCIAL 09

RESPONSIBLE EMPLOYER Whilst continually encouraging the development of current Colleagues, Bentley plays a key role in supporting the local community and in helping develop future talent from a young age

TRAINING AND DEVELOPMENT Prince’s Trust TEAM programme, and Young Bentley supports and encourages Colleagues Enterprise. to develop personally and professionally through a variety of training programmes. All SCHOOL ENGAGEMENT Colleagues are able to take control of their Bentley engages with schools and colleges in own development, and can choose to the community by offering more than 150 participate in courses that will add value to work experience placements each year, giving their development within Bentley. The students the opportunity to gain insights company also leverages the Apprenticeship into almost all areas of the business. The Levy Funding for both individual and group company also works in partnership with 150 development programmes such as Cheshire College to offer Technical Industry WORK EXPERIENCE Improvement Practitioner and Post- Placements to adapt to the changing PLACEMENTS Graduate Engineer. education landscape where work experience OFFERED is important for employability. FUTURE TALENT Bentley also hosts ‘Girls in Manufacturing’ Bentley has a long track record of training and ‘Girls in Engineering’ days. These future talent through development exclusively female events are held at 93 programmes. In 2019, 93 new apprentices, Bentley’s flagship showroom, CW1 House in NEW APPRENTICES, GRADUATES AND graduates and undergraduates joined the Crewe, where Bentley trainees share their UNDERGRADUATES company. Fifteen of those entered the Digital experiences with students, providing an JOINED BENTLEY Apprenticeship scheme to support Bentley’s incentive to young women to join the current IN 2019 continued focus on digital transformation, to 750 female Colleagues working at Bentley. enhance products, services and experiences The company supports local primary for customers. school Leighton Academy to participate in Bentley’s commitment to developing the Engineering and Technology (IET) 1 future talent has been recognised through a Formula Goblin project, which encourages BENTLEY SUPPORTS number of awards, most notably the Top primary school children to be active in STEM ONE UNIVERSITY Automotive Employer for School Leavers in (Science, Technology, Engineering and TECHNICAL 2019. Many Colleagues who began their Maths). Bentley trainees visit the school to COLLEGE AND careers as an apprentice have subsequently help pupils build and race battery-powered ONE APPRENTICE passed down their knowledge to the next cars. In 2018, the Leighton Academy team, TRAINING CENTRE generation of craftspeople at the Bentley supported by the Bentley trainees, finished IN CREWE factory, at Cheshire College (SW) and third out of over 30 schools, while the car through partner training providers. they built won the ‘Best Bodywork’ award. The company also supports regional and national forums such as the Automotive UNIVERSITY TECHNICAL Trailblazer Group, Automotive Council and COLLEGE (UTC) North West Apprenticeship Ambassador Bentley is a founding member of the new Network. Bentley trainees also participate in Crewe University Technical College (UTC), a range of charity and CSR activities as part which provides an exciting engineering and of their programmes, such as work with the product design educational offering. Crewe BENTLEY CSR GUIDE – SOCIAL 11

Engineering and Design UTC is driven by a carers for respite holidays. It receives no collaboration between Bentley and other government funding and relies solely on the business partners, the local Council and generosity of Bentley, other local businesses university. As an active partner to the school, and individuals for sustenance. Colleagues serve as members of the trust, governors and mentors, and provide input WORKING WITH CHARITIES into the college curriculum. Following the Bentley is a founding member of the completion of their studies, students have Cheshire Community Foundation, which gone on to successfully apply for a place on provides funding for community projects the Bentley Apprenticeship scheme, which that often struggle to secure financial was recognised as the best in the country at backing. The charity manages the Bentley the 2017 UK School Leavers awards. The Fund, which ensures that the company’s UTC also achieved a ‘Good’ OFSTED rating annual donation is effectively channelled in its first OFSTED inspection. into local projects. To date, Bentley has donated over £140k VOLUNTEERING to the Cheshire Community Foundation. Many Bentley Colleagues are active in Projects such as the Wishing Well Project, charitable work in their free time. The Rotary based in Crewe, have been given financial Club of Bentley Cheshire meets weekly to support by the Bentley Fund. The Wishing socialise and help coordinate community Well Project exists to improve participants’ projects. Since its formation, Colleagues have health and wellbeing through activities dedicated thousands of hours to community such as one-to-one counselling and group service projects. These include renovating a counselling, helping socially isolated young £140K garden centre for cancer patients at a local people integrate into society. DONATED BY hospital, raising funds for a children’s hospice Another initiative that Bentley has helped BENTLEY TO and setting up a temporary street kitchen to support financially through the Bentley THE CHESHIRE COMMUNITY for the homeless. Fund is Christians Against Poverty. This FOUNDATION As part of trainee programmes at Bentley, project aims to provide free debt counselling all apprentices, undergraduate placement services to families in the area who are students and graduates are asked to take struggling with financial difficulties. As of part in local volunteering projects within the May 2019, the Bentley Fund has supported 18,584 community. Since 2016, Bentley trainees 18,584 individuals. INDIVIDUALS HAVE have supported the Prince’s Trust, which Bentley focuses its charitable activity BEEN SUPPORTED BY helps to deliver the TEAM programme in locally, tackling issues impacting its THE BENTLEY FUND Crewe. Colleagues and neighbours in Crewe, AS OF MAY 2019 The Prince’s Trust helps young people Cheshire and Staffordshire. The company aged 16-30 to get their lives on track by operates a charity committee that meets providing initiatives that aim to equip monthly to support both local and Colleague 247 participants with valuable skills. funding requests. REQUESTS HAVE Bentley also encourages trainees to BEEN SUPPORTED support Young Enterprise events in the AWARDS BY THE BENTLEY North West of England, which promote As a major local employer, Bentley supports CHARITY COMMITTEE business start-ups and innovation to help a number of local awards. These include SINCE 2018 young people develop their entrepreneurial the Company of the Year Award for the skills. Northern Automotive Alliance, Young Bentley has supported the Wingate Business Person of the Year for Cheshire Special Children’s Trust financially, and with Business Awards, Contribution to the volunteers, to help create a sensory nature Community for South Cheshire Chamber of trail for children with complex care needs. Commerce and Signal 1 & 2 radio stations’ The Trust welcomes 600 children and their Local Hero Award. BENTLEY CSR GUIDE – ENVIRONMENT 13

STEMMING WASTE-WATER TIDE RESPONSIBLE MANUFACTURER Bentley uses a number of reverse osmosis Carbon Trust: ‘The initiatives that Bentley has undertaken treatment units onsite to ensure that the water used in the manufacturing process is to achieve this certification demonstrate the company’s free of any contaminants that could impact commitment to becoming more sustainable’ the high-quality paint finish. The process works by using high-pressure pumps to separate contaminants and create pure water. The recycled water can then be used to help wash over 16 miles of internal routes.

CLEAR ROAD AHEAD neutral certification for its headquarters in 1ST BEST PRACTICE APPROACH BENTLEY IS THE Bentley has a long-term strategy to reduce Crewe. The certification from the Carbon In 2017, Bentley achieved the Carbon Trust UK’S FIRST CARBON its impact on the environment and Trust confirms that the company meets the NEUTRAL LUXURY Waste Standard, which recognises manufacture in a sustainable way. internationally recognised PAS 2060 AUTOMOTIVE organisations that take a best-practice standard for carbon neutrality, and reflects FACTORY, AS approach to help measure and manage INTERNATIONAL STANDARDS measures taken by the company to reduce CERTIFIED BY THE environmental impacts. The Carbon Trust In 1998, Bentley became the first the carbon emitted in its operations. These CARBON TRUST initiative has helped Bentley achieve automotive company to achieve the ISO measures include the use of renewable meaningful environmental impact reductions 14001 environmental management electricity, as 100% of Bentley’s electricity is year-on-year, with 99% of waste being standard. This is an internationally either generated by on-site solar panels or recycled in 2018 compared to 34% in 2000. recognised tool that helps organisations to purchased as certified green electricity. manage and reduce their environmental To secure the PAS 2060 certification, BIODIVERSITY impacts. Building on this, in 2018 Bentley Bentley purchased Gold Standard credits With the help of local beekeepers, Bentley was re-accredited to the ISO 5001 standard, to offset the emissions that occur during the installed two national hives on grassland at which helps organisations manage energy manufacturing process. The quantity and the edge of the Crewe site in 2019. These use through the implementation of an quality of these credits have been are collectively home to 120,000 British Apis energy management system. independently verified by the Carbon Trust. Mellifera honey bees. The area has been Bentley also has several certifications sown with bee-friendly wild flowers and with the Carbon Trust. This independent ZERO TO LANDFILL 30,000 borders the Cheshire countryside, which organisation helps companies such as Bentley aims to operate a zero-to-landfill SOLAR PANELS AT provides the perfect habitat for the bees Bentley contribute to, and benefit from, a policy where recycling is actively encouraged THE FACTORY AT who have already produced their first CREWE PRODUCE UP more sustainable future through carbon throughout the Crewe site. Recycling bins harvest. Each hive has the potential to TO 7.7MW OF SOLAR reduction and energy efficiency strategies. are utilised in both office and production create around 15kg – or approximately 50 ENERGY, WHICH IS Bentley has achieved the Carbon Trust work spaces to help to achieve awareness jars – of honey. ENOUGH TO CHARGE Standard in: Energy, Waste, Carbon and and make visible changes to the workplace. 1000 BENTAYGA Carbon Neutrality. As part of Bentley’s campaign to reduce HYBRIDS PER DAY ‘SUSTAINABLE MANUFACTURING 100 TREES FOR 100 YEARS waste, immediate changes were IS A LONG-TERM PROCESS OF To celebrate 100 years, Bentley planted 100 ENERGY implemented with the removal of plastic native British trees including maple, beech, The Bentley site saw its number of solar cups, which has helped to reduce usage CONTINUOUS IMPROVEMENT. WE walnut, lime, elm, cherry and oak. The project panels increase from 20,815 in 2013, to by 40,000 cups per month. MUST UNDERSTAND AND MEASURE was undertaken in time for National Tree 30,815 in 2018, generating 7.7MW of Bentley also worked alongside the OUR IMPACTS. WE MUST AVOID, Week, which recognises the importance of electricity and meeting up to 40% of on-site catering company to help remove planting more trees to tackle climate change Bentley’s energy needs. The additional unnecessary plastic usage from the canteen REDUCE OR COMPENSATE THEM – and protect biodiversity. 10,000 solar panels have been used to build facility. An example of this is the introduction CONTINUOUSLY. WE MUST WORK the UK’s largest solar car port (16,426m2). of a ‘cup for life’ which has helped save a WITH OUR SUPPLY CHAIN AND Despite an 88% increase in production further 38,000 cups in two years. As part of 100% RECOGNISE SUCCESS COMES WHEN from 2010 to 2018, energy consumption per the ongoing catering strategy, plastic cutlery OF ELECTRICITY vehicle produced has reduced by 39%. was removed in favour of metal, which USED AT CREWE IT IS A COMBINED EFFORT FROM ensures operations within the canteen are IS SOURCED FROM COLLEAGUES AND CUSTOMERS.’ CARBON NEUTRAL aligned with Bentley’s strategy to reduce RENEWABLE ENERGY Bentley achieved the PAS 2060 carbon the usage of plastic on site. Peter Bosch Member of the Board for Manufacturing BENTLEY CSR GUIDE – THE FUTURE 15

The EXP 100 GT is the confluence of both Bentley’s first 100 PRODUCT FOR TODAY THE FUTURE and next 100 years. The EXP 100 GT is born from Bentley Bentley’s goal is to create sustainable products and a robust, Having celebrated its centenary in 2019, DNA and inspired by our customers. It is designed to enhance efficient and ethical business model for long-term success. Bentley has a clear vision of the road and enrich every journey and the lives of everyone who drives it. Powertrains and technology have changed significantly In terms of our product line, our aim is to have a hybrid or ahead as it begins its next 100 years since Bentley’s first car, the EXP I, but innovations don’t electric variant of all models in 2023 erode our identity, they enhance it. Sustainable materials fuse with tailored technology throughout the car, delivering effortless interaction between human and machine. The EXP 100 GT utilises Artificial Intelligence (AI) to predict human emotions and behaviour, to make the next journey even more intuitive. Four electric motors ensure optimum control via torque vectoring, while the Next Generation Traction Drive applies 50% more power, with 35% less mass. Bentley looks forward to the next 100 years of producing the world’s leading BEST IN CLASS aids available that help make the journey as luxury cars through sustainable means that have positive Bentley differentiates itself from the rest of safe as possible. For instance, Rear Crossing impacts on the environment, the community and Colleagues. the automotive industry by using traditional Traffic Warning uses radar technology to handcrafted skills handed down by previous detect crossing traffic when reversing out generations. The interior of each car is of a parking space, providing extra safety. ‘OUR AIM AT BENTLEY IS TO BE THE trimmed using leather that is only sourced And the Bentayga Hybrid comes with LEADER IN SUSTAINABLE LUXURY from bull hides reared for the meat industry innovative Electric Night Vision technology, in Northern Europe. Our leather suppliers which utilises infra-red technology to identify MOBILITY, AND THIS MEANS WE HAVE undergo regular audits to ensure that they road hazards in the dark. A UNIQUE, ONCE-IN-A-GENERATION comply with Bentley standards. Bentley only 50KM+ ELECTRIC RANGE OPPORTUNITY TO REINVENT OUR sources wood from countries with reliable SUPPLY CHAIN FROM BENTAYGA FINANCIAL, SOCIAL, ENVIRONMENTAL sourcing practices and does not purchase Bentley benefits from being vertically HYBRID, THE veneer from trees grown in conflict regions. integrated, with many components of the WORLD’S FIRST AND ECONOMIC IMPACT.’ final car made in Crewe. As a member of the LUXURY SUV EFFICIENT AND SAFE Volkswagen Group, Bentley draws upon a Adrian Hallmark Chairman and Chief Executive Bentley has set a target of ensuring that all joint supplier pool utilised by all members of new models are 10%-15% more efficient the Group in the UK, Europe and worldwide. than their predecessors. All of Bentley’s Group has made a commitment to ensure 79G/KM engine families now incorporate variable that environmental and social standards are C02 (WLTP) displacement technology, introduced in 2012, observed throughout the value-added chain. EMISSIONS MAKE which helps to achieve a reduction in CO₂ Before potential suppliers are permitted THE BENTAYGA emissions of 40% and improved fuel to submit a bid, they must agree to comply HYBRID THE MOST economy, compared to model predecessors. with the Group’s sustainability requirements EFFICIENT BENTLEY The Bentayga Hybrid’s advanced, efficient for business partners. Bentley currently has a EVER BUILT E Motor acts as both an electric motor and five-year plan in place to include further a power generator. The Permanent Magnet training, governance and auditing of suppliers. Synchronous system offers 94kW peak The Group’s rigorous sustainability 16% power and 400Nm of torque, providing swift, requirements include: observing the right THE AMOUNT OF CO2 silent acceleration. The system gives instant to freedom of opinion, protection from EMISSIONS CUT BY response by eliminating engine turbo lag, arbitrary decisions, ban on discrimination THE INTRODUCTION while a high-voltage battery is capable of at work, prohibition of forced labour and OF THE NEW recharging in 2.5 hours. Bentley’s Adaptive child labour, the fundamental right to CONTINENTAL GT Cruise Control (ACC) uses navigation data, freedom of association, the right to freedom COMPARED WITH ITS sensors and cameras to predict upcoming of equal treatment and appropriate PREDECESSOR corners, city boundaries and speed-limit remuneration. Bentley also publishes an changes, modifying speed accordingly to annual Modern Slavery Statment in improve comfort and fuel economy. In urban accordance with section 54 of the Modern environments there are a number of driver Slavery Act 2015.