CBS 2020-21 GUIDE STUDIES SMOOTH STUDENTS AT COPENHAGENBUSINESSSCHOOL PRACTICAL INFORMATION FOR EXCHANGEANDFREEMOVER

[email protected] [email protected] E-MAIL: [email protected] COVER PAGE:SOFIAPALUMBO,BOCCONI UNIVERSITY CBS INTERNATIONAL OFFICE DK-2000 WEB: CBS.DK/EXCHANGE PORCELÆNSHAVEN 18A OFFICES B1.149-152 TEL.: +4538153006

SMOOTH STUDIES GUIDE SMOOTH STUDIES GUIDE CBS InternationalOffice. Team Inbound regards,Best to start your for best the studiesAll asmooooooth at CBS! and Danish the language. Smoothin this Studies Guide, such as finding housing, working in ’Anticipating at Arrival CBS’ provides you with information not found and living inDenmark inour guide’ You find can valuable also information about studying at CBS helpguide will you off with to asmooth start your studies. and information practical useful for studying at CBS.Hopefully this staying inDenmark, we have compiled Smooth this Studies Guide with Toexperience. help you get through of some of aspects practical the Spending asemester abroad of is start the abrand educational new students is now you! international students from over 50countries eachyear. One of these BusinessCopenhagen (CBS)welcomes School more than 5,000 WELCOME Anticipating at Arrival CBS’ . • • • • • • • TABLE OFCONTENTS Health &Emergencies,p.24-3 • • • • • • • • • • • • • • Academic &Administration,p.11-23 Registration inDenmark,p.5-10 Emergency 112 Emergency ro Emergency me practi General Danish national healthcare Travelling duringyourstay Grades &transcripts Exams Course enrollment Semester dates CBS InternationalOffice CBS Library Academic books CBS campus Student Hub Computer facilities Student IDcard CBS Printers insideandoutside IT resources&facilities registrationCivil (CPR) Residence permit oms tioner dical treatmentdical • • • • • • • • • • • • • • • • • • • • • • • • Practical Information,p.3-52 Enjoy! Useful linksandreadings Useful internalCBS links Student associations Leisure time Taxi Haircut Tipping Online news&blogs Public library Mobile phone box Post office&package Grocery shopping Bicycle Rejsekort travelpasses Public transportation Money, ba andLost found Theft Police Student Couns Pharmacy Emergency dent Dentist nks &creditnks cards elling Service al treatmental

SMOOTH STUDIES GUIDE TABLE OF CONTENTS 4 PHOTOBY: HECTORFRANCISCO LLORÉNS,UNIVERSIDAD REYJUAN CARLOS advance nyidanmark.dk via . notePlease that you must an appointment book in 2500 Valby Carl Jacobsens Vej 39 Integration (SIRI) Styrelsen for InternationalRekrutteringog biometrics upon arrival, visit: For submission of applications or recording of SIRI’sarrival, call Citizen Center at +4572142002. non-Europeans that remain unresolved at of time the For any issues regarding residence for permits Denmark. received residence their before permit for departing studying inDenmark should have applied for and • months must apply for aresidence permit. stayingeveryone inDenmark for more than three Apart from citizens from Nordic the countries, RESIDENCE PERMITINDENMARK REGISTRATION INDENMARK Non-EU/EEA citizens: Non-EU/EEA citizens

SMOOTH STUDIES GUIDE REGISTRATION IN DENMARK 6 so werecommend allstudentsgetaCPRnumber. account, accessing healthcarefreeofchargeandhaving astudentjob The CPRnumber isneededformanypurposes,e.g.opening abank Once registered,youreceiveaCPR number uniquetoyourperson. EU/EEA/Swiss citizensitissixmonths. months toregisterwiththeCivilRegistration System-forNordicor Danish lawrequireseveryonestaying inDenmarkformorethanthree CIVIL REGISTRATION(CPR) your EuropeanpassportuponarrivalinDenmark. with permit residence the for apply you that recommend we EU, the in is them of one and citizenship dual have you If Citizenship: Dual the declarationofself-supportislastpageOD1form. You willfindtheapplicationform/OD1here.Pleasenotethat along whenvisitingSIRI,pleaseseethislink. For informationaboutthedocumentsyoumustprepareandbring 2500 Valby Carl JacobsensVej 39 Danish ImmigrationService address: International RecruitmentandIntegration(SIRI)atthefollowing You mustobtainthepermitbyvisitingDanishAgencyfor three months,EU/EEAandSwisscitizensneedaresidencecertificate. EU/EEA or Swiss citizens:WhenstayinginDenmarklongerthan Next, you show up inperson with documents original the at: documents online. out. Fill ihcph.dk form the and upload color scans of the Living outside Frederiksberg municipality you apply via: international.kk.dk/ You can find more information on documents to prepare on following documents: To applyforyourCPRnumberyouwillneedcolorscansofthe residence permit. a CPRnumberonlywhentheyhavereceivedtheirDanish All internationalstudents(apartfromNordicstudents)canget • • fromcertificate SIRI (EUcitizens) • • • Marriage certificate if married Proof of residence (rental contract or declaration of tenancy) Danish (non-EU) Residence permit or EUregistration European Health Insurance Card (blue EU-card) ifyou have it Valid passport (or national ID-card ifEUcitizen) You should receive then an invitation letter.

SMOOTH STUDIES GUIDE REGISTRATION IN DENMARK 8 Mon-Fri 10-15 appointment by +4538212121 calling pandemic you to global *Due the to need make an 2000 Frederiksberg 1,1stSmallegade floor Frederiksberg (City Rådhus Hall) Citizen ServiceCenter (Borgerservice) Departure form exemption post Digital along following the two documents also: your appointment, print, please in and fill bring and get your CPR number. Before turning up for an appointment Center at Citizen the Service When you have completed flow, the book please municipality, you apply webpage this via For students residing inFrederiksberg visit house the without an appointment. to youDue Covid-19, are kindly asked not to Opening hours: 1600 København V Gyldenløvesgade 11 International HouseCopenhagen MACQUARIE UNIVERSITY PHOTOBY:LILYTHIBUI, your mailcanbeforwardedto newaddress. Remember tonotifythepostalservice ofyourmoveso 2000 Frederiksberg 1,1stfloor Frederiksberg Rådhus(CityHall) Center Service Citizen Kommune Frederiksberg https://www.kk.dk/bestiltid appointment Due 1602 KøbenhavnV Nyropsgade 7 Københavns Kommune help. welcome tocontactusattheCBSInternationalOfficefor below andareindoubtaboutwheretogo,you If youmovetoanothermunicipalitythanthoselisted move orfourweekspriortothemove. municipality towhichyoumovewithinfivedaysfromthe You mustinformthe“Borgerservicecenter”in Changing addresswhileinDenmark to the global online: pandemic, you need to book an 10 SMOOTH STUDIES GUIDE REGISTRATION IN DENMARK PHOTOBY: GILIAMJOHANNES GUUK,ERASMUS UNIVERSITYROTTERDAM AC IT RESOURCES&F social events. and course timetables to campus facilities, professional and forms,deadlines, exam dates and locations, results exam rules, resources and information from on important everything related to your studies. Here you can find links to other The student intranet my.cbs.dk is your to everything portal Intranet student.cbs.dk/. notdoes go over quota. address and that you make sure your account stays active and enrolled. It is therefore essential that you your use CBSe-mail communication all CBS sends to your you CBSe-mail while are E-mail [email protected] never ask you to reveal your password. For ITsupport contact: life as aCBSstudent. of Beware phishing attempts. CBSwill andsecure updated, as using you be inyour them will everyday resources and facilities. Keep your username and password Your CBSusername and password are required for most IT ADEMIC &ADMINISTRATION ACILITIES You can access your account on webmail. 12 SMOOTH STUDIES GUIDE ACADEMIC & ADMINISTRATION • Printstation-Falkoner Allé112 • Vesterkopi-Falkoner Allé8 • FrederiksbergLibrary -FalkonerPlads3 Alternative printandcopyservices at CBSandaroundFrederiksberg paa-cbs-bibliotek per pageincolor.Readmoreathttps://www.cbs.dk/print-kopi-skan- offers printatthecostofDKK0.50 per pageinB/WandDKK1.50 limited numberofoptionsforprinting.ThelibraryatSolbjergPlads CBS supportstheideaofagreencampusandasresult,thereare PRINTERS INSIDEANDOUTSIDECBS timings, courselocationsandroomnumber. calendar.cbs.dk/ willshowyourtimetableforregisteredcourses, CBS Calendar You canalsoseeifyourassignmentorexamhasbeengraded. On exam.cbs.dk/youfindandsubmityourassignmentsexams. Digital Exam course secretariat. other informationrelevanttoyourcoursesfrominstructoror canvas.cbs.dk/ iswhereyoucanfindsyllabi,presentationslides,and Canvas registration statusandexamresults. Through sb-cbs.stads.dkyoufindyourcourseenrollments,exam Online StudentService : my.cbs. dk>ITfacilities andTools. but thereisalimited numberofcomputersavailable. On CBS hascomputer roomswithcomputersavailablefor students, could beagoodidea. theft bothatCBSandthestudent residences.Alaptoplock ins makePlease sure your laptop is covered by your own private well. the studentresidences.However,someresidenceshaveWi-Fias student residencesrequiresacable;thecableisnotprovidedby Wireless internetisavailableatCBS.Theinternetsomeofthe COMPUTER FACILITIES Solbjerg Plads 3. student IDcard at Campus the infront Desk of at library the IT department. Afterdays, 7 youcan pick up your CBS new profile. Make surethe picture standardsthefits required the by studentcard.cbs.dk and upload apicture of yourself to your In order to obtain astudent IDcard, you must logon to exams, donot or so lose damage it. your student IDcard to enter is necessary and inyour part take print/copy card ifyou deposit money on it. Most importantly, Your student IDcard functions as your card library or your STUDENT IDCARD urance. Laptops are to easy steal, and we have experienced 14 SMOOTH STUDIES GUIDE ACADEMIC & ADMINISTRATION 16 STUDENT HUB Dalgas Have: Architectural building with class rooms, study rooms and library. The CBS Student Hub is located at Solbjerg Plads 3, on the ground floor where you can meet them in person or by phone. Porcelænshaven: Former porcelain factory now housing the administrative location of the International Office as well as The Student Hub is your entry point for many of your basic needs. Staff teaching and research facilities. members from different departments are available for inquiries about forms, services, guidelines and procedures. For further information of all the various CBS locations, an overview is available at: CBS Map Student Hub staff are specialists within their respective fields, so visit any Student Hub to get qualified guidance. More information about Maps and floor plans of each CBS campus building are Student Hub and their opening hours can be found at my.cbs.dk > My available at: CBS Floor Plans studies > Contact > Student Hub. Evacuation plans for all campus buildings are available at: Safety at CBS CBS CAMPUS

CBS is located at several locations on Frederiksberg, with the four primary buildings being:

Solbjerg Plads: Main campus building with a wide range of auditoriums, class rooms, group study rooms, the academic bookstore as well as home to the largest of the CBS Libraries. ACADEMIC ADMINISTRATION &

Kilen: A few steps from Solbjerg Plads you find Kilen with teaching facilities and home to the President’s office and top management at CBS. SMOOTH STUDIES GUID E *open 24/7withupdated studentIDcard holidays closed* Sat –Sun &public Mon –Fri 8-21 Porcelænshaven 26 campus: is locatedLibrary four places around group room, at cbs.dk/library student IDcard or astudy book seat or facilities, including how to update your aboutRead and CBSLibrary the its CBS LIBRARY website academicbooks.dk/en You buy can also your online books on the notice boards around CBS. frombooks other students. Check the student discounts, and buying second-hand other public advantage taking library), of from (ortext books CBSLibrary the any Money-saving tips include borrowing your in Denmark. Plads. However, are books quite expensive Academic has abookstore Books at Solbjerg ACADEMIC BOOKS . The CBS holidays closed Sat –Sun &public M Dalgas Have15,2ndfloor on –Fri 8-21 Graduate House holidays 8-22 Sat –Sun 8-22&public Mon –Fri 8-23 Solbjerg Plads3 holidays closed* Sat –Sun &public Mon –Fri 7-19 Graduate House 18 SMOOTH STUDIES GUIDE ACADEMIC & ADMINISTRATION PHOTOBY: CHENXU,FUDAN UNIVERSITYIMBA for of all us. than one recipient same inthe question is time-consuming relevant to that person or department. To involve more person or one department at with time question the the State your question clearly and communicate only to one us from your CBSaccount. regularly. you when Likewise, contact us, you should e-mail CBS communicates only to your CBSe-mail, check so it Communication withCBSstaff Sat –Sun &public holidays closed Mon –Fri 9:30-12noon &13-15 E-mail: [email protected] Tel: +4538153006 2000 Frederiksberg Porcelaenshaven 18A CBS InternationalOfficeReception etc., should addressed to be International the Office. possibilitythe of doing exams from your home university Questions about changing courses, learning agreements, to specific yourfor exchange. everything guidelines and procedures, CBSInternational the Office is While Student the Hub is place the to go for general CBS CBS INTERNATIONAL OFFICE 20 SMOOTH STUDIES GUIDE ACADEMIC & ADMINISTRATION Service moreLearn at my.cbs.dk >ITand courses you’re enrolled inas according to Student Online the Service. Student Service. It isimportantthatyoucheckyourcourseenrollmentsintheOnline COURSE ENROLLMENT ORDINARY EXAMS SEMESTER START EXAM DATESPUBLISHED INTRODUCTION WEEK DANISH CRASHCOURSE “Academic Calendar” at cbs.dk/exchange you canfindgeneralsemesterdatesonthebelowmaintopics If youhaveanydoubtwhenwhathappensduringyoursemester SEMESTER DATES guidance suited to your situation specific or need. informationnecessary before contacting we us so can offer youbestthe Regardless of your means of communication, prepare please all Of course you are welcome also to come by our offices person. in .” Your transcript of records are issued on basis of the the Tools >Guide to Student Online the TRANSCRIPTS ISSUED 1ST RETAKEEXAMS HOUSING MOVEOUT HOLIDAYS SEMESTER END .

have fromyourdoctor etc.,regardingyourspecialneeds. available atCBS.Make suretosendanydocumentation you start ofthesemester , tolearnaboutalternative examprocedures International Officeassoonpossible , andnolaterthanthe If youareastudentwithspecialneeds, pleasecontactthe Special needsexamarrangements exam coordinator. regarding exam, aspecific you should contactthe appropriate exam planning or administration, ifyou so have any questions However, International the Office has nothing todo with thatso alternative arrangements may made ifpossible. be overlap, you should contact International the Officeimmediately available by first February/September. If any of your exams exam yourIn digital you see exam will dates are they when StudentOnline Service atStudent my.cbs.dk Service >ITand your exam registrations correct. be also will to check that courses the you are enrolled inare that correct so registrations and, eventually, your results. It is your responsibility Throughthe Online youStudentcan findService, your exam getting r some examformatsrequireanindicationofintentionpriorto automatically registeredforthefirsttwoattempts,although At CBS,youhavethreeattemptsatpassinganexam.You are EXAMS egistered. Tools >Guide to the Youthe find Online 22 SMOOTH STUDIES GUIDE ACADEMIC & ADMINISTRATION is deletedattheend ofeachsemester. [email protected]. Thismailboxischecked onlyincaseofemergencies and with accommodationandcontactdetails duringyourtravelstotravel. needs togetintouchwithyouurgently, pleasee-mailyouritinerary In casethereisafamilyemergency or aterroristattackandyourfamily TRAVELLING DURINGYOURSTAY your resultsareavailableintheOnlineStudentService. to completegraduation,pleasecontactusassoonyouseethatall early February(fallsemesterexams).Ifyouneedyourtranscriptearlier Transcripts areusuallysentoutlateJuly(springsemesterexams)/ Service. as soonyouseethefailinggradeisavailableinOnlineStudent until youreceivetheresultfromyoursecondattempt,pleasecontactus If youfailanexamattemptandwantustowithholdyourtranscript transcript toyourhomeaddress. retrieve your copy. If you are aFreemover, we two send copies of your twoWe send transcripts to your home university where you can Service. availableuploaded be your will they inyour grades, Student Online weeks afterwritten a exam. theWhen examrespective assessors have announced be Your will immediately grade after an examoral and six GRADES &TRANSCRIPTS

your insurance health card on you! present it consultation for every and treatment, always so carry consultation credentials (login are issued by GP).You the must 8-9,however,between some GPs provide online and booking with Registration Civil the System. Telephone hours are generally insurance card, you which receive afew weeks after registering Your chosen GP’s contact information is printed on your health GENERAL PRACTITIONER(GP) illness. out private insurance that covers repatriation of incase severe It is strongly recommended that international all students take card (“Sundhedskort”). covered until you have received your Danish insurance health hospitalization, among other things. However, you are not referral from your GP, and subsidies for medicine and free practitioner consultation (GP),medical from on specialists This entitles you consultationfree to medical from your general are covered by Danish the national healthcare scheme. treatment. Students registered with Registration Civil the System registeredAll residents of Denmark are entitled to emergency free DANISH NATIONAL HEALTHCARE HEALTH &EMERGENCIES 24 SMOOTH STUDIES GUIDE HEALTH & EMERGENCIES best prepared foryourinjury orwiththeshortest waitingtime. Call Helpline1813 inadvancetobereferredtheemergency room GP opens,youcan gotoanemergencyroomatthefollowing hospitals. In caseofacuteillnessorinjuryif treatmentcannotwaituntilyour “Akutmodtagelsen”/“akutklinikken” EMERGENCY ROOMS you needmedical,fire,orpoliceservice. 112 isthenationalemergencyhotlineforacuteemergenciesinwhich will alsodispatchanambulancef advise youandiffurtheractionisnecessary.Ifthecasecallsforit,they A speciallytrainednurseorparamedicwillassessyoursituationand Helplinecall ( In event the of sudden or your illness injury while GPis you closed, can Helpline 1813 EMERGENCY MEDICALTREATMENT your insurance company fee ifthis is reimbursable. consultationCheck the fee directly with clinic, the and confirmwith Tel. +4538888005 2000 Frederiksberg 3,1st floor, left Mette Skov& Tinne Nielsen insurance card, following the GPhas treated CBSstudents past: inthe In you adoctor case before to need see you have received your health “Akuttelefonen”) at are 1813.Lines open 24/7. or you. Tel. +458163524 2000 Frederiksberg Entrance 3A Nordre 57,road 2 Frederiksberg Hospital Tel. +4532343500 2300 København S Entrance 17 Kastrupvej 63 Amager Hospital “Akutklinikken” (open7-21/22) Tel. +4538622247/2552 2650 Hvidovre Kettegård 30,dept. Allé 536 Hvidovre Hospital Tel. +4538635000 2400 København NV 23,entrance Bakke 7E Bispebjerg Hospital – for serious and minor injuries “Akutmodtagelsen” (open24/7)

– for minor injuries Tel. +4538632533 2600 Glostrup Valdem Rigshospitalet-Glostrup Tel. +453868 2730 Herlev Borgmester IbJuuls Vej 13 Herlev Hospital Tel. +451813 2900 Hellerup Entrance 2B Kildegårdsvej 28 Gentofte Hospital ar Hansens Vej 11

26 SMOOTH STUDIES GUIDE HEALTH & EMERGENCIES phones. made even from foreign mobile areCalls of free charge and can be 24/7. injury, you 112 call with acute, life threatening or illness If you urgent need assistance medical EMERGENCY 112 to call112. number, you do not need the +45 prefix Calling from aDanishnetworkand . Lines are. Lines open OF BUSINESS AALTO UNIVERSITYSCHOOL PHOTO BY:NEEAJOHANNASALONEN,

but longer treatment more time. Read at odontology.ku.dk competitive of supervision the teachers), expect so prices are of part training the for students the out (carried under Dentistry, of part University of Treatments . You apply can also for treatment at of School the Tel. +4533151534 1127 København K Hauser Plads 20,second floor T John Orloff Tel. +4538879103 2000 Frederiksberg Søndre Fasanvej 39,ground floor, left Peter Lund past: The following dentists havetreated CBS studentsthe in bound by any choice of dentist. subsidy and quite can be expensive. However, you are not subsidized. More extensive treatment receives almost no regulated by Danish the Dental Association and somewhat healthcare scheme. Preventative pricing dentistry is Dental care is only covered partly by national the DENTIST andklinikken Hausergaardenandklinikken

28 SMOOTH STUDIES GUIDE HEALTH & EMERGENCIES Every dayEvery 19-20Sat –Sun &public holidays 9-10noon &19-20 also 2100 København Ø Plads 14(by Østerport Station) Tandlægevagten København or by credit card (Dan card only). more Read at tandlægevagten.dk/. Emergency treatments are expensive and very must paid for be incash You must show up inperson and present your insurance health card. can go to Emergency Copenhagen the Dentist (“Tandlægevagten”). For emergency dental treatment your while dentist is you closed, EMERGENCY DENTAL TREATMENT nearest 24-hour pharmacyis: Area. You outside pay fee for asmall regular opening service hours. The There are acouple of 24-hour pharmaciesthe in GreaterCopenhagen Mon –Fri 9-17:30,Sat 9-13:30,Sun closed Tel. +4538870478 2000 Frederiksberg 46 Smallegade Frederiksberg Smallegades Apotek central to CBSis: 9:30-17:30 and Saturdays from 9:30-14.The regular mostpharmacy Pharmacies (”Apotek”) inDenmark are normally open weekdays from PHARMACY appointment. You can get help over phone the or make apersonal Lines areopenMon–Thu9-12noon. Web: srg.dk/en E-mail: [email protected] Tel. +4570267500 1302 København K Dronningens Tværgade 30,2nd floor Student CounsellingService anonymously. are bound by confidentiality, but you contactcan also them workerssocial with an education inpsychotherapy. They counselling by psychologists, experienced psychiatrists and Student offersfree individual Counsellinggroup Service or it. about and ifyou it, experience donot hesitate to someon to talk environment. Prepare yourself for possible the culture shock, patientBe and give yourself to time into settle your new Moving to country, anew even temporarily, is abig step. STUDENT COUNSELLINGSERVICES Tel. +4533148266 1620 København V Vesterbrogade 6C København Steno Apotek e

30 SMOOTH STUDIES GUIDE HEALTH & EMERGENCIES any or you advise actionis inquiry necessary. iffurther areLines trained dispatchers open 24/7.Specially assist will you with If you non-urgent need at 114. assistance, police service police call Service 114 service. hotline for acute emergencies you inwhich fire medical, need police or trained officers. police to specially 112the is national emergency from foreign mobile phones. made for Calls are police the transferred are112. Lines are open 24/7.Calls of free charge and made can even be If you urgent need assistance police or intervention, emergency call Emergency 112 POLICE immediate intervention by police, you can doit online at politi.dk/en address. If you want to report atheft damage,or whichnot does require number atyour station. 114for police service police the local the Call If you have pickpocketed been or mugged, you must a file report at your stay. Denmark, you so have coverage for your belongings personal during you to buy insurance for home content (“indboforsikring”) in while leaving unattended, them and keep valuables inasafe place. We advise pickpocketed, care take please so to protect your belongings by not Unfortunately, anumber of students inprevious semesters have been THEFT PHOTOBY: FEDERICODUGHERA, BOCCONIUNIVERSITY 32 SMOOTH STUDIES GUIDE HEALTH & EMERGENCIES PRACTICAL INFORMATION fentligetransport.dk If you lost or forgot something on a bus or at a bus stop, visit dinof Bus 8-16. atCustomer are +45 70157000.Lines open weekdays Service from can make aclaim to it dinoffentligetransport.dk via Metro the or call If you lost or forgot an item on ametro or at ametro station, you Metro atCustomer +4570131415. Service If you lost or forgot an item on atrain or at atrain station, DSB call Train receipt) or to taxi the identify driver. company taxi the Call and provide relevant the your details (see Taxi day areLines from open every 6:30-22:30. +45 32313231. looking it up at Airport’s Copenhagen or cph.dk call information at airline.the If you lost or forgot an item you airport, inthe can try If you lost or forgot an item on board an aircraft, you should contact Air LOST ANDFOUND(”HITTEGODS”) - companies: emergency telephone numbers to some major credit card following the cardthe online. are Otherwise, Danish local If you have an online banking solution, you can usually close steps the youto to incase verify take your lose credit card. We recommend that you contact your credit local card provider Lost/stolen cr +45 38748822. number,serial inquiries are possible weekdays from 9-11at or inperson during office hours. For items with anidentifiable Inquiries are preferred in writing to [email protected] Mon –Fri 9-14 1567 København V Politigården, Polititorvet, Københavns Politi, Hittegodskontoret (lost &found) Practical information police’sthe lost and found offices regularly. reception or information desk. Items are usually turned over to museums, theaters etc., have alost and found box at their As amatter of practice, most public institutions, hotels, Other at customer +4570157000. call service bus line. Otherwise, to get contact the information for company the that that services (Danish bus the only), icon, select and search (Find) bus the line edit cards

34 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION should report it also to police. the it is missing or ifyou fraud. suspect If your card was stolen, you Alwa Vis Mas Euro Diners Club American Express (UK)+441273696933 you can as do as you soon have your Danish CPR number. toIt open account abank useful very inDenmark, can be which Bank accounts that you leave at International the Office. CBS cannot held responsible be for any lost or stolen property The moneycan be only during retrieved regular office hours. money. the retrieving at International the Office.need to will bring You when your ID want it around, to carry you are welcome to keep it safe inthe If you have withdrawn alarge sum of money and you donot to inquire about specifically that. youwhile live and travel abroad. Feesgreatly, can vary sure be so Contact your about bank your options for withdrawing money MONEY, BANKS&CREDITCARDS a terCard

card ys remember to your close card as as you soon notice that

+45 36737150 +45 80010277 +45 80016098 +45 36737319 AT MANOA UNIVERSITY OFHAWAII PHOTO BY:EDWINTSUN-YUE, centers. as inoroutsidemostshopping are found outside most as banks well pointsCash for cards with aPIN code Cash points/ATMs expenses. some cash forto carry immediate credit cards at Thus, all. you may want donot accept foreign There is a3.75% usually fee, someand bring your and PIN code aphoto ID. accepted inDenmark. Remember to Most major credit cards are typically Credit cards westernunion.com. money transfers. more Read at o Western Union International Service Anticipating Guide Arrival giroand accounts postal inour moreRead about traveller Money transfers ffers instant outbound-inbound ’s cheques .

36 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION turn, userejseplanen.dk. transportation, howmuchitcosts,and wheretotransferor To findouthowlongittakesfromA to Bbypublic Rejseplanen rules, gotovisitcopenhagen.com. For athoroughoverviewofprices,timetablesandtravel cheapest options. standard RejsekortorAnonymousareyour destination indifferentzones,thensingleticketsorthe If youusepublictransportationirregularlyortochanging zones foraminimumperiodof30daysatthetime. allows forunlimitedtripswithinyourpre-determined Rejsekort CommuterPassischeapestandmostpractical.It If youcommuteregularlyinsidethesamezones,a cheapest ticket/passdependsonhowfrequentlyyoutravel. 24/7. Thecurrentticketsystemisbasedonfixedzones. covers buses,trains,andtheMetrowhichcollectivelyrun in theGreaterCopenhagenArea,andonesingleticket The transportationandticketsystemsarefullyintegrated Copenhagen hasanefficientpublictransportationsystem. PUBLIC TRANSPORTATION retailers atrejsekort.dk. ordered online.Findalistof Rejsekort Anonymouscannotbe customer form. home address,youneedtofillouta Danish CPR-number,ora If youdon’thaveapaymentcard, of flexibility. Anonymous forthehighestdegree We recommendRejsekort travel passesatrejsekort.dk. Read aboutthedifferenttypesof transportation system. infrequent usersofthepublic with optionsforbothfrequentand Rejsekortet isaprepaidtravelpass REJSEKORT TRAVELPASSES 38 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION bikes 1000 inhabitants per were reported stolen inCopenhagen. your bike with arecommended (or lock two). In 2019,an average of 28 Regardless of you whether rent or buy or bike, anew used always lock boards around CBS. Used bikes are often also sold by other students.theCheck notice bike rental and arrange bicycle tours) and brugtecykler.dk. You check can also out following the copenhagenbikes.dk links: (also buying bike back the you when leave. and new sell second-hand bikes. Some bike shops offerthe option of buy abike. Nørrebrogade and area the around houses many shops that When you stay inDenmark for alonger you period, might want to New andsecond-handbikes conduct at bus stops. reflectors and lights,when to turn on lights,traffic, signaling in and regulations about at especially cyklistforbundet.dk. affixing Read safety Danish Cyclists’ Federation offers information about bikes and bicycle Copenhagen. bike, you should not make your first attempttrafficthe fast-paced in of if you are not cyclist and an experienced donot feel confident on a students bike the use as main their means of transportation. However, bicycle-friendly city, isCopenhagen an especially and most Danish popularBiking and is avery cheap way of getting around inDenmark. BICYCLE cause you afine of DKK 700–1000. mind that fines for not complyingwithDanish can rules bicycle andDos don’ts are applicable also using when city bikes! Keep in . bycyklen.dk/en/ more information about city bikes, you can visit website their at to create an account on website their inorder to rent abike. For for 30DKK an hour inner inthe city of You Copenhagen. have or “city the Bycyklen bikes” bicycles are you electrical can use City bike THE ROADASPOSSIBLE LANE -STAY ASFARRIGHTON WHEN POSSIBLE.IFNOBIKE ALWAYS USETHEBIKELANE STOP SIGN ALSO INCLUDESMAKINGA ALWAYS STOPFORREDLIGHTS. STOP YOU TURNANDWHEN SIGNAL WITHYOURARMWHEN FROM SUNSETTOSUNRISE RED FORTHEBACK)TOUSE (WHITE FORTHEFRONTAND GET LIGHTSFORYOURBIKE DOS YOUR EYESONTHEROAD! PRETTY GIRLS/BOYS...KEEP YOUR PHONEORLOOKAFTER DO NOTWINDOWSHOP, USE DRIVING DIRECTION NEVER RIDEAGAINSTTHE BEFORE YOUTURN RED LIGHT. WAIT FORGREEN DO NOTTURNRIGHTONA UNLOCKED NEVER LEAVE YOURBICYCLE CROSSINGS OR THROUGHPEDESTRIAN NEVER BIKEONSIDEWALKS DON’TS 40 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION • selection. selection. only accept containers from brands or products intheir container. establishments Smaller (like CBScanteens) the beverages, is which paid you back when return empty the deposit is pre-calculatedA small into price the of these size) or word the “Returflaske”. forLook labels the “Pant A”, “B”, and “C” (depending on integrated into Danish the deposit and return system. Many beverages and in glass plastic bottles and cans are neighborhoods of Nørrebro and Vesterbro. shops are found over all but Copenhagen, inthe especially Organic shops, food butchers, halal and grocery ethnic • • shopping and bring cash just incase. not accept foreign credit or debit cards, check so before aware Area.Copenhagen Be that some supermarkets do to high-end, on most main streets Greater inthe You can find supermarkets, rangingfrom discount GROCERY SHOPPING and Rema 1000. goods comegoods at aprice. Irma asupermarket, is also but its carefully selected Menu and SuperBrugsen. Mid-ran Disco unt supermarkets include , Fakta, , ge supermarkets include Føtex, Kvickly, UNIVERSITY LIGNAN COLLEGE,SUNYAT-SEN PHOTO BY:MEILINCHEN, kiosks andbakeries,openonSundays. later, butalmostnoneofthem,except Again, someopenearlierandclose weekdays 10-17andSaturdays10-14. Most othertypesofshopsareopen few hoursthosedays. holidays areusuallyonlyopenfora open extraordinarilyonnational national holidays.Supermarketsthat Most supermarketsareclosedonlyon and closelater,alsoonweekends. day 8-20,thoughsomeopenearlier Supermarkets aregenerallyopenevery General openinghours recycling. buildings have dedicated bins for plastic containers, many apartment For non-returnable and metal, glass, of bra returnable cans and bottles, regardless “Dansklabeled Retursystem” accept all Automated machines collection nd. 42 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION Ginger Garlic -Hvidløg Cucumbers -Agurker Corn -Majs Carrots -Gulerødder Beans -Bønner Pears -Pærer Oranges -Appelsiner Apples -Æbler Fruits &vegetables forin Danish. most the Belowis aglossary common items: Your first shoppingtrip maybe a challengebecause signs andlabels are Glossary Potatoes -Kartofler Peas -Ærter Onions -Løg Mushrooms -Champignoner Lemons -Citroner

- Ingefær - Cheese -Ost Butter -Smør Whipping cream-Piskefløde Cream (8-19%)-Fløde Buttermilk (0.5%)-Kærnemælk Milk 3.5%-Sødmælk Milk 1.5-1.8%-Letmællk Milk 0.4%-Minimælk Milk 0.1-0.4%fat-Skummetmælk Dairy products Tuna -Tun Shrimps -Rejer Salmon -Laks Herring -Sild Cod -Torsk Veal -Kalv T Sausages -Pølser Pork -Svinekød Minced meat-Hakkekød Ham -Skinke Eggs -Æg Chicken -Kylling Beef -Oksekød Meats &fishes urkey -Kalkun Organic -Økologisk Non-alcoholic -Alkoholfri Tea -Te Coffee -Kaffe Red/white wine-Rødvin/hvidvin Carbonated water-Danskvand Draft beer-Fadøl Beer -Øl Beverages Y Wheat -Hvede Rye -Rug Oat -Havre Flour -Mel Barley Vinegar -Eddike Sugar -Sukker Olive oil-Olivenolie Various other Soap -Sæbe Conditioner -Balsam Fabric softener-Skyllemiddel Detergent -Vaskemiddel Paper towels-Køkkenrulle east -Gær

- Byg - orat 7-Eleven. students isLebara. You canfillupyoursimcard inanyregular kiosk orsupermarket. Apopularoptionamonginternational Pre-paid SIM-cardsareeasilyavailable onlineandinalmostany your homemobilesubscription. SIM-card. Justmakesurethatyour phone is“SIMunlocked”with You canbringyourownmobileandsimply buyaDanish MOBILE PHONE customs. from yourhomecountrybypost,astheywillbestopped You shouldundernocircumstanceshaveprescriptiondrugssent on whereandhowtocollectyourletterorparcel. been attempteddelivered,youwillreceiveaslipwithinstructions If youarenothomeatthetimearegisteredletterorparcelhas mail isaddressed on themailboxwhereyoulive,shouldmakesurethatyour Letters areusuallydeliveredtoyouraddress.Ifnameis from Fasanvejmetrostationandisopeneveryday7-21. dk. ThenearestpostofficeisinsideFøtexsupermarketacross which arelocatedinsidesupermarkets.Readmoreatpostnord. Opening hoursandservicesvarybetweenpostoffices,manyof POST OFFICE&PACKAGEBOX “c/o (insertyourlandlord’s lastname)”. no

t 44 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION libraries, many cafes and inCopenhagen on CBSCampus. Free Wi-Fi to go online with your phone or laptop is available inpublic Wi-Fi exceptionally good. such it is not has been customary to tip inDenmark, unless service staff,taxi drivers etc.,earn decent wagesService Denmark, in and as TIPPING throughout city the or download acopy at cph-tourist.dk organization. Available from tourist visitor centers, hotels and cafes CityCopenhagen Guide is guideissued afree by official the tourist participate indiscussions at cbswire.dk. CBSLife is CBS’ student blog. Share your own on experiences and through it at public libraries or online at cphpost.dk. PostCopenhagen offersDanish inEnglish. news Youcan browse ONLINE NEWS&BLOGS bibliotek.kk.dk or Frederiksberg libraries: fkb.dk aboutRead registration of and conduct rules at: libraries: Copenhagen online databases, magazines, movies, music and games etc. register as auser, and get access free to library’s the catalogue of books, Bring your Danish insurance health card with you to any public library, PUBLIC LIBRARY +45 33240533 2500 Valby Valby Langgade100 Københavns Frisørskole +45 33880400 2400 KøbenhavnNV Rentemestervej 17 Frisørskolen NEXT +45 33240533 1620 København V Vesterbrogade 28 Københavns Frisørskole +45 33240533 2000 Frederiksberg Nordre Fasanvej 40 Københavns Frisørskole level: cutDKK50-100,colorandperm150-600. Both maleandfemalemodelsarewelcomed.Expectedprice competitive prices but longer treatment time. out(carried of under supervision the instructors), expect so TreatmentsCopenhagen. are of part training the for students the For acheap haircut, visit one of hairdresser the schools in HAIRCUT 46 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION Da Taxis accept credit cards. 27.00 -55.00. hasRemember thatrides an taxi charge initial all DKK between Any other DKK of time 15.25 day: the Weekends: Fri -Sun from 23-7and public all holidays: DKK 19.15 Approx. taxifare pricesper km driver e.g. helps provides you service, with good heavy luggage. is included fare, inthe youService so are to not tip unlessthe expected home safely late at night or travelling when with alot of luggage. Taxi quite can rides be expensive and are for mostly useful getting Denmark. and as Uber Lyftride-hailing services are notcurrently operating in TAXA 4x35 Taxi 4x27 app.their The most commontaxi companies aroundCopenhagen are: youOn taxa.dk and can book pay ataxi,get aprice estimation or find pre-book for later. and hotels. You nearest the to book call can available also or taxi to streets or inCopenhagen at dedicated pick-up spots near train stations windshield (lit to show availability). You can hail at them most main Taxis are identifiable easily the signsby the on roof behindtheand TAXI Due toDue dr n Taxi 4x48

ivers not complying with Danish and tax safety laws,

+45 4848 +45 3535 +45 2727 with freeentryon specificweekdays. museums the find or parliament, the of tower the from capital the over view the enjoy beach, the on relax walk, guided a Join live in,donotdespair.Therearealso afewfreebiestoenjoy! Although Copenhagenisoneofthe mostexpensivecapitalsto it possibletofindsomethingforevery taste…andbudget! The widerangeofactivitiesofferedinCopenhagenshouldmake Web: visitcopenhagen.com Tel.: +4570222442 1620 CopenhagenV Vesterbrogade 4A Copenhagen Service andletthemsuggestyouthingstodosee. and otherattractions.You can alsovisitCopenhagenVisitor or discoofyourtasteaswellconcerts,museums,artgalleries On visitcopenhagen.comyoucansearchforthecafé,restaurant available toyouatCBSandinCopenhagen. get to know people inDenmark, and you have many options participating indifferentgreat activities is a sporting way to museums, concerts and festivals. Spectating or, even better, exciting range of leisure such activities, as theaters, operas, with yourand offers Copenhagen socializing friends. new an Making most the of your stay includes exploring Copenhagen LEISURE TIME Visitor Service 48 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION and events on out-and-about.dk blus.dk and . common, for look so sticker the at entrance the or up look activities LGBTQ-friendly venues and events, “rainbow the sticker” system is hasCopenhagen abig and scene. If diverse you social are looking for LGBTQ venuesandevents Copenhagen. onCheck Copenhagen abudget… top things 10free to doat Visit events and membership at studenterhuset.com. fellow students for only DKK more 25.Read about opening hours, get ahomemade dinner (vegetarian option always available) with your Wednesday nights are “Meet &Eat at Studenterhuset”, where you can span quizzes (inEnglish, of course), swing dance and live concerts. studyin the relax hall, café, inthe or have at fun nightly the events that ofheart student Copenhagen the community. Students come to study by University of It Copenhagen. is located city inthe center and is the Studenterhuset is an independent organization supported and funded Studenterhuset cbsstudents.dk/societies Check out your options CBSStudents inthe Network at www. booklet or interest political groups, religious associations and clubs. sports rangeThey from academic career-orientedor associations,social at CBSis agreat way and to friends new develop meet your interests. Joining one of many the interest organizations or student associations CBS studentassociations STUDENT ASSOCIATIONS visit help.cbs.dk CBS password,orgetremotesupportfromIT Support, please To registerforMultifactorAuthentication (MFA),changeyour CBS IT enrolled with CBS. checking your CBSe-mail account until you no longer are e-mail for possible exam retakes, keep so cess systems the above. note Please that CBS you the need will mail.cbs.dk You your need CBSusername and password to ac CBS e-mailaccount informationCBS, academic etc. my.cbs.dk: For information about exams, courses, facilities at my.cbs.dk (studentIntranet) course andexamenrollmentsawellasyourgrades. sb-cbs.stads.dk: InOnlineStudentServiceyoucanseeyour Online StudentService etc. ing lists, slides from classes, messages from course instructors canvas.cbs.dk: OnCanvas you all findabout assignments, read Canvas (e-learningplatform) USEFUL INTERNALCBSLINKS Help - - 50 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION • • • • • • USEFUL LINKSANDREADINGS • • • • • • • • • • To d 41 reasons why Danes are strange: so uniavisen.dk/en/41-reasons-why- Co A hum CBS life s Information on studying inDenmark: studyindenmark.dk Inf CBS St Rejs Co Ev Travel site about visitcopenhagen.dk Copenhagen: The o Officia Grad s Undergrad students at CBS:cbs.dk/undergrad style/top-10-signs-youve-been-in-denmark-too-long anes-are-so-strange/ erything about (Alt Copenhagen erything om København): aok.dk p 10signs you’ve inDenmark long: too been thelocal.dk/galleries/life ormation on studying studycph.dk inCopenhagen: penhagen: Asimple travel guide:whenyouliveindenmark.tumblr.com penhagen Post: cphpost.dk eplanen/Journey rejseplanen.dk Planner: fficial guideDenmark: to fficial visitdenmark.com tudents at CBS:cbs.dk/grad l website of Denmark: denmark.dk udent life on studentlife.cbs.dk video: orous guidefor foreigners: howtoliveindenmark.com tudent blog: cbswire.dk

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CBS International Office. Team Inbound regards,Best us atsee International the Office... we are here to help! Should you faceany challenges or some need advice, come advantage of many the opportunities available! We sincerely hope you enjoy will it and that you take will and have during fun your stay inCopenhagen. BestOn afinal note: of luckwith your exchange at CBS • • • • • TIPS TOGETSETTLED communities.Copenhagen we encourage you to get involved with CBSand/or the To help you into get settled your temporary new home, you and is helping you to inCopenhagen. asmooth start We hope that information the to guidewas inthis useful ENJOY! Stay intouchwithyourbuddy Join alocalsportsclub Visit ”Studenterhuset” Join aCBSstudentorganizationortwo Learn someDanish! 52 SMOOTH STUDIES GUIDE PRACTICAL INFORMATION