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Western Contra Costa Transit Authority Western Contra Costa Transit Authority Short Range Transit Plan FY 2013 – 2022 WCCTA – SRTP FY 2013- FY 2022 Final Report - 2 - WCCTA – SRTP FY 2013- FY 2022 Final Report Western Contra Costa Transit Authority Short Range Transit Plan (FY 2013 – 2022) Federal Transportation statutes require that the Metropolitan Transportation Commission (MTC), in partnership with state and local agencies, develop and periodically update a long range Regional Transportation Plan (RTP), and a Transportation Improvement Program (TIP) which implements the RTP by programming federal funds to transportation projects contained in the RTP. In order to effectively execute these planning and programming responsibilities, MTC requires that each transit operator in its region which receives Federal funding through the TIP, prepare, adopt, and submit to MTC a Short Range Transit Plan (SRTP). The preparation of this SRTP has been funded in part by a grant from the United states Department of Transportation (USDOT), through section 5303 of the Federal Transit Act. The contents of this SRTP reflect the views of the Western Contra Costa Transit Authority, and are not necessarily those of the USDOT, the Federal Transit Administration, or the MTC. Western Contra Transit Authority is solely responsible for the accuracy of the information presented in this SRTP. - 3 - WCCTA – SRTP FY 2013- FY 2022 Final Report Table of Contents EXECUTIVE SUMMARY .............................................................................................................. 8 INTRODUCTION ......................................................................................................................... 13 CHAPTER ONE WCCTA ORGANIZATION AND SERVICE AREA DESCRIPTION ........................................ 15 1.1 Organization structure ....................................................................................................... 15 1.2 Organization structure ....................................................................................................... 19 1.2.1 Background .......................................................................................................... 19 1.2.2 Service Area ......................................................................................................... 22 1.2.3 Transportation Network in Western Contra Costa County .................................. 24 1.2.4 Park and Ride Lots ............................................................................................... 25 1.2.5 Transit Network .................................................................................................... 26 1.3 Service Area Demographics .............................................................................................. 26 1.3.1 Population ............................................................................................................. 26 1.3.2 Demographic Profile ............................................................................................ 28 1.3.3 Commute Patterns ................................................................................................ 28 1.4 Planned Development ........................................................................................................ 32 1.4.1 Hercules ................................................................................................................ 32 1.4.2 Pinole .................................................................................................................... 33 1.4.3 Rodeo, Crockett and Port Costa ........................................................................... 34 1.4.4 Neighboring Communities ................................................................................... 35 1.5 Other Transit Providers ..................................................................................................... 36 1.5.1 AC Transit ............................................................................................................ 36 1.5.2 BART ................................................................................................................... 36 1.5.3 SolTrans ............................................................................................................... 36 1.5.4 Golden Gate Transit ............................................................................................. 37 1.6 Major Trip Generators ....................................................................................................... 37 1.6.1 Retail Centers ....................................................................................................... 37 1.6.2 Schools ................................................................................................................. 38 1.6.3 Medical Centers .................................................................................................... 39 1.6.4 El Cerrito del Norte BART .................................................................................. 39 1.6.5 Job Centers ........................................................................................................... 39 CHAPTER TWO GOALS OBJECTIVES AND PERFORMANCE MONITORING SYSTEM ............................. 41 2.1 Summary of Performance Measurement System .............................................................. 41 2.2 Cost Effective Service ....................................................................................................... 46 2.3 Efficient Transit Service .................................................................................................... 51 - 4 - WCCTA – SRTP FY 2013- FY 2022 Final Report 2.4 Increase Dial-A-Ride Service to Seniors and the Disabled ............................................... 57 CHAPTER THREE FINANCIAL SETTING AND WCCTA SERVICE ANALYSIS ................................................. 61 3.1 WCCTA Capital and Operating Subsidies ........................................................................ 61 3.1.1 Capital Plans ......................................................................................................... 62 3.1.2 Ongoing Capital Projects...................................................................................... 63 3.1.3 Operating Funds ................................................................................................... 63 3.1.4 Paratransit Funding .............................................................................................. 65 3.1.5 Other Sources ....................................................................................................... 65 3.2 WCCTA Revenues and Expenses ..................................................................................... 66 3.3 Service Description ........................................................................................................... 67 3.3.1 WCCTA’s History of Contracting ....................................................................... 71 3.3.2 System Performance ............................................................................................. 71 3.3.3 Express Service .................................................................................................... 71 3.3.4 The WestCAT LYNX .......................................................................................... 72 3.3.5 Fixed Route Service ............................................................................................. 72 3.3.6 Regional Service .................................................................................................. 72 3.4 System Trends ................................................................................................................... 73 3.5 Route By Route Analysis .................................................................................................. 75 3.5.1 Regional and Express Routes ............................................................................... 75 3.5.2 Local Routes ......................................................................................................... 78 3.6 Fixed Route Fare Structure ................................................................................................ 80 3.6.1 Fixed Route Ridership by Fare Category ............................................................. 81 3.7 Dial-A-Ride (DAR) ........................................................................................................... 83 3.8 Bus Maintenance Program ................................................................................................ 85 3.9 Safety Program .................................................................................................................. 86 3.10 Customer Service .............................................................................................................. 87 3.11 Onboard Passenger Survey ................................................................................................ 88 3.12 Interagency Coordination .................................................................................................. 89 3.13 Conclusions ....................................................................................................................... 90 CHAPTER FOUR OPERATIONS PLAN ................................................................................................................... 91 4.1 Short Term Recommendations .........................................................................................
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