Port Authority of Allegheny County (PAAC) Performance Report This Page Is Intentionally Blank to Allow for Duplex Printing

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Port Authority of Allegheny County (PAAC) Performance Report This Page Is Intentionally Blank to Allow for Duplex Printing PAAC System Performance Review November 23, 2016 Port Authority of Allegheny County (PAAC) Performance Report This page is intentionally blank to allow for duplex printing. TABLE OF CONTENTS List of Exhibits ..................................................................................................... ii Agency Public Transportation Profile ................................................................ iii Fixed-Route Service.................................................................................................................................. iii Paratransit Service ..................................................................................................................................... iv Executive Summary .............................................................................................. v Agency Description ................................................................................................................................... v Act 44 Performance Determination...................................................................................................... vii General Findings ....................................................................................................................................... ix Financial Review ....................................................................................................................................... xi Five-Year Performance Targets ............................................................................................................. xii Next Steps ................................................................................................................................................. xii Introduction ........................................................................................................... 1 Purpose ........................................................................................................................................................ 1 Performance Review Process ................................................................................................................... 1 Agency Description ................................................................................................................................... 2 Act 44 Performance Assessment ........................................................................... 7 Peer System Selection ................................................................................................................................ 7 Act 44 Comparisons and Findings .......................................................................................................... 8 Five-Year Fixed-Route Performance Targets ...................................................................................... 24 Functional Review ............................................................................................... 27 Opportunities to Increase Fixed-Route Ridership .............................................................................. 28 Opportunities to Increase Fixed-Route Revenues .............................................................................. 29 Opportunities to Control Operating Costs .......................................................................................... 29 Other Findings that Impact Overall Agency Performance ............................................................... 32 Financial Review ................................................................................................. 35 High-Level Indicators of Financial Health .......................................................................................... 35 Total Public Transportation Operational Expenditures and Funding ............................................. 35 Fixed-Route Funding .............................................................................................................................. 39 Paratransit Funding ................................................................................................................................. 40 Balance Sheet Findings ........................................................................................................................... 40 Financial Projections ............................................................................................................................... 42 Debt Management Practices and Trends ............................................................................................. 43 Finance and Accounting Practices and Trends ................................................................................... 44 Conclusions .............................................................................................................................................. 45 Appendix A: Action Plan Improvement Strategies ............................................ 46 Part 1- Act 44 Performance Metric Findings Template ..................................................................... 46 Part 2- Other Actions to Improve Overall Performance Template ................................................. 48 Port Authority of Allegheny County Port Authority of Allegheny County (d.b.a. Port Authority, PAAC) Transit Performance Review Page i LIST OF EXHIBITS Exhibit 1: PAAC Other Post-Employment Benefit (OPEB) Cost Forecast ............................................ 4 Exhibit 2: Fixed-Route Passengers and Revenues FYE 2003-2015 (MB+LR+IP) ................................. 5 Exhibit 3: Fixed-Route Revenue Hours and Operating Costs FYE 2003-2015 (MB+LR+IP) ............ 6 Exhibit 4: Act 44 Peer Comparison Summary- Bus ................................................................................... 10 Exhibit 5: Peer Comparison- Bus Passengers / Revenue Vehicle Hour ................................................. 11 Exhibit 6: Peer Comparison- Bus Operating Cost / Revenue Vehicle Hour ......................................... 12 Exhibit 7: Peer Comparison- Bus Operating Revenue / Revenue Vehicle Hour .................................. 13 Exhibit 8: Peer Comparison- Bus Operating Cost / Passenger ................................................................ 14 Exhibit 9: Trend Comparison- Bus Passengers / Revenue Vehicle Hour .............................................. 15 Exhibit 10: Trend Comparison- Bus Operating Cost / Revenue Vehicle Hour .................................... 15 Exhibit 11: Trend Comparison- Bus Operating Revenue / Revenue Vehicle Hour ............................. 16 Exhibit 12: Trend Comparison- Bus Operating Cost / Passenger Trend............................................... 16 Exhibit 13: Act 44 Peer Comparison Summary- Light Rail ...................................................................... 17 Exhibit 14: Peer Comparison- Light Rail Passengers / Revenue Hour .................................................. 18 Exhibit 15: Peer Comparison- Light Rail Operating Cost / Revenue Hour .......................................... 19 Exhibit 16: Peer Comparison- Light Rail Operating Revenue / Revenue Hour ................................... 20 Exhibit 17: Peer Comparison- Light Rail Operating Cost / Passenger ................................................... 21 Exhibit 18: Trend Comparison- Light Rail Passengers / Revenue Vehicle Hour ................................. 22 Exhibit 19: Trend Comparison- Light Rail Operating Cost / Revenue Vehicle Hour ......................... 22 Exhibit 20: Trend Comparison- Light Rail Operating Revenue / Revenue Vehicle Hour .................. 23 Exhibit 21: Trend Comparison- Light Rail Operating Cost / Passenger Trend .................................... 23 Exhibit 22: Fixed-Route Passengers / Revenue Hour Performance Targets ......................................... 25 Exhibit 23: Fixed-Route Operating Cost / Revenue Vehicle Hour Performance Targets ................... 25 Exhibit 24: Fixed-Route Operating Revenue / Revenue Vehicle Hour Performance Targets ............ 26 Exhibit 25: Fixed-Route Operating Cost / Passenger Performance Targets ......................................... 26 Exhibit 26: PAAC NTD Reported Bus Maintenance Statistics ................................................................ 31 Exhibit 27 PAAC Full-time Bus Maintenance Employees / Bus VOMS (NTD Data)........................ 31 Exhibit 28: FYE 2015 High-level Financial Indicators .............................................................................. 36 Exhibit 29: Public Transportation Operating Expense by Service Type ................................................. 37 Exhibit 30: Share of Public Transportation Operating Expenses by Service Type ............................... 37 Exhibit 31: Percent of Total Public Transportation (Fixed-Route + Paratransit) Operating Budget by Funding Source ................................................................................................................................................ 38 Exhibit 32: Total Public Transportation (Fixed-Route + Paratransit) Operating Budget by Funding Source ................................................................................................................................................................ 38 Exhibit 33: Fixed-Route Funding .................................................................................................................. 39 Exhibit 34: Paratransit Funding by Source .................................................................................................
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