Capilano Suspension Bridge Park Member Bio

• Company Name Capilano Suspension Bridge Park, part of the Capilano Group

• Location 3735 Capilano Road, North , BC V7R 4J1

• Email address and website General email - [email protected] website - https://www.capbridge.com

• Type of business Capilano Suspension Bridge Park is a world-famous visitor attraction, welcoming over 1.2 million people from all over the world annually.

• Product/Service Specialty Today, the Capilano Group is comprised of three Vancouver properties including Capilano Suspension Bridge Park, Prospect Point Bar & Grill and Pavilion, as well as two boutique lodges in the Canadian Rockies, Moraine Lake Lodge in Banff National Park, and Cathedral Mountain Lodge in Yoho National Park. Each property has a long and unique history and are situated in beautiful locations highlighting Canada’s renowned scenery. Owner Nancy Stibbard’s commitment to exceeding guest expectations and her vision to ‘create experiences people are amazed by’ guide every aspect of these properties. Its values are founded on Safety, Show and Stewardship with Guest and team member safety being paramount and factoring into all decision making. Nancy’s belief in a seamless guest experience, the show, is accomplished by commitment to theme, attention to detail and extensive team training with a focus on guest service. Stewardship is demonstrated with environmental management plans, community relations activities and involvement in the tourism industry.

• Year Company Formed Native Vancouverite Nancy Stibbard purchased Capilano Suspension Bridge Park in 1983 and has spearheaded the attraction’s development and phenomenal success over the past 30 years.

The Capilano Suspension Bridge was first founded in 1888, when George Grant Mackay, a Scottish civil engineer and land developer, arrived in the young city of Vancouver in Canada. Mackay purchased 6,000 acres of dense forest on either side of Capilano River and built a cabin on the very edge of the canyon wall. In 1889, he suspended a footbridge made of hemp rope and cedar planks across the canyon with the help of August Jack Khahtsahlano and a team of horses who swam the ropes across the river. The ropes were then pulled up the other side and anchored to huge buried cedar logs. Capilano Suspension Bridge was officially the first visitor attraction in Vancouver.

• Owners and Managers Names and direct email Owner & CEO - Nancy Stibbard – [email protected] Operations General Manager – Uli Laue - [email protected] Facilities and Grounds Manager – Steve Jones - [email protected]

• Number of employees Capilano Suspension Bridge Park employs approximately 325 team members.

• Service area Based in North Vancouver, serving guests from all over the world

• Joined BCLNA 2018