2016 Annual Report City of Vernon, BC Fiscal Year Ended December 31, 2016 2016 Annual Report For the Fiscal Year Ending December 31, 2016 | Vernon,

Prepared and submitted by: Financial Services | City of Vernon

CITY HALL | 3400 30 STREET | VERNON BC, V1T 5E6 | TEL 250 545 1361 | FAX 250 545 7876 | www.vernon.ca

2 Table of Contents

Vernon City Council 5 Our Mission Statement 6 FINANCIAL SECTION Canadian Award for Financial Reporting 7 Consolidated Financial Statements 94 Management’s Responsibility for the Consolidated 95 INTRODUCTORY SECTION Financial Statements Letter Message from the Mayor 8 Auditors Report 96 Message from the Chief Administrative Officer 9 Statement A – Consolidated Statement of Financial Position 98 Report from the Chief Financial Officer 10 Statement B – Consolidated Statement of Operations 99 Community Profile 11 Statement C – Consolidated Statement of Change in Organizational Structure 13 Net Financial Assets 100 Services Provided to our Residents 14 Statement D – Consolidated Statement of Cash Flows 101 Revenue Policy Targets and Results 15 Notes to the Consolidated Financial Statements 102 Capital Asset Deficit 15 2015-2018 Council Strategic Plan 16 STATISTICAL SECTION Progress Report on Council’s Strategic Plan 24 Summary of Financial Results 127 Awards and Recognition 43 Accumulated Surplus 128 Committees, Boards and Commissions 44 Property Tax Revenue 129 Permissive Tax Exemptions 45 Consolidated Revenue by Source 130 Council Remuneration and Expenses 49 Consolidated Expenses by Function 131 Employee Remuneration and Expenses 50 Consolidated Expenses by Object 132 Statement of Severance and Agreements 53 Number of Employees 133 Grants to Organizations 54 Cost of Salaries, Wages and Benefits 134 Payments to Vendors in Excess of $25,000 55 Capital Spending 135 Capital Funding by Source 136 DIVISIONAL SUMMARIES Long-Term Debt by Function and Sources of Funding 137 Administrative Services 61 Long-Term Debt by Capacity 138 Corporate Services 62 Taxable Property Assessments 139 Community Infrastructure and Development Services 68 Principal Corporate Tax Payers 140 Financial Services 75 Building Permits and Business Licences 141 Fire Rescue Services 79 Population Demographics 142 Human Resources Services 82 Operation Services 86 RCMP Services 90 Recreation Services 92

3 Introductory Section Vernon City Council

(Back, L-R) Councillor Dalvir Nahal, Councillor Catherine Lord, Councillor Scott Anderson, Councillor Juliette Cunningham (Front, L-R) Councillor Bob Spiers, Mayor Akbal Mund, Councillor Brian Quiring

VERNON CITY COUNCIL CONTACTS Akbal Mund Mayor [email protected] Juliette Cunningham Councillor [email protected] Catherine Lord Councillor [email protected] Dalvir Nahal Councillor [email protected] Scott Anderson Councillor [email protected] Brian Quiring Councillor [email protected] Bob Spiers Councillor [email protected]

SENIOR MANAGEMENT TEAM CONTACTS Will Pearce Chief Administrative Office [email protected] Debra Law Acting Director of Financial Services [email protected] Patti Bridal Director of Corporate Services [email protected] Jim McNamara RCMP, Officer In Charge [email protected] Raeleen Manjak Director of Human Resources [email protected] Kim Flick Director of Community Infrastructure & Development Services [email protected] Keith Green Fire Chief, Fire Rescue Services [email protected] Shirley Koenig Director of Operation Services [email protected] Doug Ross Director of Recreation Services [email protected]

5 OUR MISSION STATEMENT

“To deliver effective and efficient local government services that benefit our citizens, our businesses, our environment and our future.” The Government Finance Officers Association of the United States and (GFOA) awarded a Canadian Award for Financial Reporting to the City of Vernon for its annual financial report for the fiscal year ended December 31, 2015. The Canadian Award for Financial Reporting program was established to encourage municipal governments throughout Canada to publish high quality financial reports and to provide peer recognition and technical guidance for officials preparing these reports.

In order to be awarded a Canadian Award for Financial Reporting, a government unit must publish an easily readable and efficiently organized annual report, whose contents conform to program standards. Such reports should go beyond the minimum requirements of generally accepted accounting principles and demonstrate an effort to communicate the municipal government’s financial picture, enhance an understanding of financial reporting by municipal governments, and address user needs.

A Canadian Award for Financial Reporting is valid for a period of one year only. We believe our current report continues to conform to the Canadian Award for Financial Reporting program requirements, and we are submitting it to GFOA.

7 Message from the Mayor

May 8, 2017

On behalf of Council, it is my pleasure to present to you the 2016 Annual Report. The end of 2016 marks the half-way point for this Council’s term. We have accomplished a lot in that short period of time, yet have many more achievements to accomplish for you, the citizens of Vernon.

The beginning of the year started with the Financial Planning process. While keeping within our targeted increases, we were able to fund two more police officers for our community, and extend the number of hours of our Bylaw Compliance staff to keep us all as safe as possible. The City continues to move forward in its commitment to be financially responsible and sustainable. Congratulations as the City’s Financial Plan again received the Distinguished Budget Presentation Award from the Government Finance Officers Association.

You will see in the following pages many exciting trends and accomplishments realized during the year. The City launched a brand new contemporary website that received the Gold Award from AVA Digital Awards. We developed a public engagement strategy that increases the ability of our citizen’s to engage in decision-making.

Through the efforts of all City staff, we were able to continue our success in achieving the Certificate of Recognition through WorkSafe BC and the BC Municipal Safety Association. The monies realized from this program are utilized to encourage safety in the workplace and provide additional health and safety tools for the workplace.

The City continues to increase investment in its existing capital infrastructure, plus create some new. Some projects that were completed this year include: Pleasant Valley Road rehabilitation including several hundred meters of new sidewalks, 30th Street road reconstruction, 27th Street road rehabilitation, new sidewalks along 25th Street, and new bike route signage along many streets. We also completed the replacement of playground equipment at Heritage Park.

In our community, construction activity exceeded foreca sts with the development of several multi-unit residential properties including the Hamlets, Parkwood Retirement Resort and BX Crossing developments. The Municipal Regional District Tax (MRDT) has provided marketing funds to expose our City to more international visitors and businesses.

Our recreation facilities are heavily utilized and are expanding. The Recreation Centre completed a major renovation that expanded the entrance and added a concession area. There was a successful referendum by the region’s citizens that will see the expansion of Kal Tire Place. This facility hosted, on behalf of the Village of Lumby, the Kraft Hockeyville game featuring the LA Kings and Edmonton Oilers.

For the upcoming year, Council will move forward with its 2015-2018 Strategic Plan, while still remaining responsive to its citizens, businesses and community leaders. I congratulate administration on another great year of hard work, dedication and commitment to our community.

8 Message from the Chief Administrative Officer May 8, 2017

Shortly after the last municipal elections, late in 2014, our Mayor and Council held an open public meeting to discuss where Council wished to guide the community through their four year term. A new Mayor, Mayor Mund, two new councilors and four returning councilors brought many ideas to the “futures” workshop reflecting their numerous discussions with residents, businesses and community organizations. Council generated more than 170 specific “deliverables”, all focused on improving our community. The deliverables were organized into seven (7) themes: Deliver efficient, effective and proactive municipal services; Provide effective protective services; Foster community development through solid planning; be a leader in economic development; Create a vibrant parks and recreation system; Create a safe, efficient and sustainable transportation network; Facilitate regional collaboration. This formed Council’s Strategic Plan 2015 – 2018. It can be reviewed in its entirety at www.vernon.ca.

Twice a year, approximately every 6 months, a report card is generated. The report cards are submitted to Council in an open public meeting. The next report card will be released June 9, 2017 and will be posted on the City’s website. Council is now 30 months into its mandate. Council remains focused on ensuring cost effective delivery of high valued public service – road maintenance, snow clearing, parks operations, planning and development services, fire services, policing, financial administration, management of stormwater, potable water distribution, sanitary systems, bylaw compliance, information technology, and recreation services. For five consecutive years, Council has held operating cost increases to less than 1.5% per year.

Council directs more than 35.2% of all municipal property tax revenues to policing and fire services, increasing funded RCMP regular member positions in 2016 to keep Vernon safe. Council increased the commitment to Bylaw Compliance, specifically to direct more resources to support inter-agency teams working with those in our community who are most in need. Homelessness, transient populations and accessible housing are tough, complex challenges for urban centres, across BC and Canada, including Vernon.

Attracting investment and encouraging business growth in Vernon is a clear Council priority. The pace of new home development, particularly in the multi-family sector, experienced a pronounced increase through 2015, 2016 and into 2017. What is key is the broad, balanced multi-sector range of new product – purpose built, mid-market rental; affordable, multi-family residential; assisted living; attractive upper market seniors housing; aging in place residential and a wide choice of single family product. Many existing businesses are doing well, particularly construction and trades; health and wellness services; financial investment; automobile sales and service; while new businesses are locating in Vernon. Employment and business opportunities for motivated individuals and young entrepreneurs are strong.

Through 2013 to 2016, Council has moved to assume direct management responsibility and ownership of recreation services and municipal parks. This has led to increased reinvestment in recreation facilities, an improved delivery model for services and controlled costs. Council has guided completion of a Parks Master Plan and has directed review of development related funding, has set the course for upgrading lake access points and has authorized planning and development of a new lake front park. Through the Council directed recapitalization strategy, funded by a committed and cumulative 1.9% tax levy, a long range capital plan is in place and being realized to rebuild the aging road network. Residents and businesses are seeing reinvestment into road infrastructure across the community.

Fiscal restraint, paired with a determined focus on cost effective delivery and timely reinvestment has placed the City in a sound financial position. Positive year end balances in 2015 and 2016 are being carefully applied to priority community needs, bolstering policing, bylaw, infrastructure renewal and operations.

The City of Vernon is attracting the attention of investors, entrepreneurs, retirees and families as a community to establish and build a business, develop a career, raise a family and retire. Sound fiscal practice, foresight and vision, compassion and caring – these make Vernon the remarkable community it is.

The City of Vernon. Activate Life.

Will Pearce Chief Administrative Officer

9 Message from the Chief Financial Officer

May 8, 2017

I am pleased to present the City of Vernon’s Municipal Annual Report for the year ended December 31, 2016. This report contains the 2016 consolidated financial statements pursuant to Section 167 and 168 of the Community Charter including the financial results for its two wholly-owned subsidiaries.

Management is responsible for the preparation and fair presentation of the consolidated financial statements in accordance with Canadian public sector accounting standards. Our external auditors, KPMG LLP, have conducted an independent examination and have expressed the opinion that the consolidated financial statements present fairly, in all material respects, the consolidated financial position and financial results of the City for 2016.

The City was again recognized by the Government Finance Officers Association with an award for our Annual Report during 2016. We continue to support this program to provide Council and the public with assurance that we meet internationally recognized standards for financial reporting.

The City continued to strengthen its financial position in 2016. The City’s net financial assets reached $33.2M (2015 - $22.3M) and cash and investments increased to $72.1M (2015 - $60.8M). The City invested $10.4M in tangible capital assets whose net book value decreased to $570.6M (2015 - $573.0M) due to amortization exceeding this investment. Reserves, which represent funds available for future investments in tangible capital assets, unanticipated expenditures due to unforeseen events, or to take advantage of unexpected opportunities, increased overall to $54.4M (2015 - $45.7M).

Revenues for 2016 totalled $77.6M (2015 - $83.2M) and expenses were $69.0M (2015 - $69.2M). The revenue decrease was mainly due to reduced net gains on the sale of assets, reduced government transfers for the capital asset program and reduced developer contributed assets. Expenses remained relatively stable overall compared to the prior year. Amortization totalled $11.8M (2015 - $11.7M) which is higher than this year’s capital asset investment of $10.4M (2015 - $14.5M), resulting in a net decrease in the net book value of our tangible capital assets.

The Statistical section of the Annual Report shows a five year comparison of several key measurements utilized by the City to determine its financial health. Graphical presentations provide a pictorial display of the same information. I encourage Council and the public to have a look at this section for a better understanding of the financial trends the City has experienced from 2012 to 2016.

Debra Law, CPA, CMA Acting Director of Financial Services Chief Financial Officer

10 Community Profile

Golf Vernon The Golf Club at The Rise A traditional links and coastal mountain golf experience in the orchard-lined mountains of Vernon. The Rise is designed by Freddy (Boom Boom) Couples and is one of the most scenic courses in British Columbia. www.therise.ca

Hillview Golf Course Fast. Short. Challenging. However you define golfing one thing is certain, this 18-hole course has eight lakes and even more sand traps make this a target golf course unlike any other. www.hillviewgolf.ca

Predator Ridge Resort Predator Ridge is a veritable paradise with 36 Championship holes of golf waiting to be played. Life here includes a state-of- the-art fitness centre, indoor & outdoors pools and gourmet dining featuring fresh local ingredients. www.predatorridge.com

Vernon Golf & Country Club Challenging golfers for more than 100 years, playing the Vernon Golf & Country Club is a time-honored summer tradition. www.vernongolf.com

Vernon’s Best Beaches Ellison Point Beach – Okanagan Lake Sand beaches gently bank down to western Canada’s only freshwater dive park in Otter Bay. Explore submerged relics, sunken artifacts, and vibrant underwater plant life.

Kin Beach – Okanagan Lake Pack up the family for a day at the beach. A grassy park, complete with jungle gym for the kiddoes, slopes to a warm beach and shallow swimming area.

Kaloya Regional Park- Kalamalka Lake Spend the day making sandcastles, playing with your kids at the playground or launch your boat for a day on the water.

Sandy Beach – Okanagan Lake Tucked into a quiet cove in Ellison Provincial Park, it’s where man’s best friend can frolic in the sand and water.

11 Community Profile Take a Hike

BX Creek and Falls Trail– an easy 3 kilometre walk. Visit waterfalls in summer, strap on the snowshoes in winter

Rattlesnake Point – an easy walk with magnificent vistas of both ends of Kalamalka Lake. Plenty of beaches along the way to stop and savour the view.

Swan Lake Nature Reserve Trail – wander through waving grasslands, surrounded by forested mountains and wide open sky. Coldstream Valley Trails – hike any of the Grey Canal trails on their own, or combine all three for postcard-worthy views of the Coldstream and North Okanagan Valleys.

Turtle Mountain Trail – check out the views of Middleton Mountain, Swan Lake and Silver Star while watching raptors soar above.

Family Field Trips Embark on a family field trip, and whether you point your compass toward O’Keefe Ranch, Davison Orchards or the Okanagan Science Centre, there are plenty of opportunities to disconnect from your everyday and reconnect with each other…roaming Davison Orchards on a vintage apple train, uncovering the mysteries of the universe at Okanagan Science Centre’s hands-on exhibits, or pretending you’re a pioneer for the day at O’Keefe Ranch’s summer day camps.

A Family Time Out Surrounded by water, it’s easy to enjoy a day at the beach in and around Vernon. And no matter whether you’re seeking a quiet fishing hole, a hidden cove for a family picnic or a beachside playground, Vernon is overflowing with options for a well-deserved family time out or you can avoid the sand and spend an exciting day at Atlantis Waterslides. Spread your beach blanket at Kin Beach, Paddlewheel Park or Ellison Provincial Park, three local favourites for families. You’ll find both beaches on Okanagan Lake, within a few minutes drive of Vernon’s downtown. Broad, sandy beaches gently sloping into the water, and a fully outfitted playground make Kin Beach a favourite for young families, while Ellison’s pebbled shoreline and underwater dive park (the only one in the Okanagan) draws kids of all ages to its tree-lined shores.

Family Fun in the Snow Family fun isn’t just a summer pursuit in and around Vernon – winter presents even more options to unwind and relax with the whole clan. Chill out at Silver Star Mountain Resort and discover just how much fun playing in the snow can be. Ski or snowboard snow-ghost lined glades, gather the kids for a family pick-up game of hockey, ski or snowshoe Sovereign Lake Nordic Centre, or experience our annual celebration in February, the Vernon Winter Carnival…it’s all warm family fun.

Our History 1990's The City 1892 expands its boundaries Vernon Okanagan 1890's 1908 1913 to include 1864-1907 becomes 1960's Award Indians (of 1811 1856-1878 Commerci Military Economic Silver Star The first winning civic the Arrival of Gold rush al fruit heritage depression Foothills, ranching incorporated centre was Interior fur traders era industry Vernon lasting Okanagan years City in the constructed Salish) begins takes hold until 1923 Landing, Okanagan Predator Valley Ridge and Anderson Subdivision

12 Organizational Structure

Citizens of Vernon

Mayor and Council

Chief Administrative Officer (CAO)

Community RCMP Financial Fire Rescue Operation Recreation Infrastructure & Corporate Services Human Resources (Contracted Services Services Services Services Development Services)

Community Information Development Accounting Fire Fighting Human Resources Public Works RCMP Manpower Recreation Centre Services General

Economic Legislative Procurement Fire Training Occupational Development and Fleet Services Services Services Centre Arenas Tourism Health and Safety

Fiscal Services Emergency Current Planning Land Services Facility Services Aquatic Centre/ General Management Outdoor Pools

Long Range Communications Collections Sewer Utility Planning and Recreation to/from Others Services Sustainability /Grants Facilities

Development Bylaw and Parking Taxation Storm Recreation Services Programs

Community Parks Buildings and Grants Licensing Policing Office Maintenance

Infrastructure Water Utility Safe Communities Public Transit Management Service

RCMP Support Transportation Services/Detention Centre

13 Services Provided to Our Residents

• Acting as collection authority for other taxing • Parking control and parkade operation jurisdictions • Parks maintenance and operation • Airport operation • Planning services • Boulevard and other landscape maintenance • Policing • Building approval and inspection • Public transit, including HandiDart operation • Bylaw compliance • Recreation programs and facilities operation and maintenance • Cemetery operation • Safeguarding of assets • Drainage system maintenance • Sanitary sewer collection system operation, maintenance • Economic development and construction • Emergency preparedness planning and co-ordination • Street lighting • Engineering services • Street, sidewalk, and lane maintenance, construction and • Environmental protection services reconstruction • Fire/Rescue protection • Tourism • Garbage and yard recycling services • Traffic signal operation

• Legislative (adoption of bylaws; approval of • Water systems operation on behalf of the Regional District of development permits; adoption of corporate North Okanagan policies and procedures)

14 Revenue Policy Targets and Results 2016

The following revenue targets were adopted under the 2016-2020 Financial Plan and are shown with their actual results: Measure 2016 Target 2016 Actual Business to Residential Property Tax Rate Ratio 3.20 to 1 2.72 to 1 Taxation Levy Increase for Infrastructure Projects 1.9% 1.9% Taxation as a Proportion of Total Revenue 50.0% 45.9% Government Transfers as a Proportion of Total Revenue 10.3% 11.6% Service Fees as a Proportion of Total Revenue 33.6% 32.4% Other Revenue as a Proportion of Total Revenue 6.1% 10.1% Specified Area Parcel Taxes as a Proportion of Total Revenue Less than 1% Less than 1%

Capital Asset Deficit 2016

(in $1,000's)

Capital Asset Net Book Decrease in Asset Annual Capital Deficit/ Value of Depreciable Category Amortization Investment (Surplus) Disposals Assets

BUILDINGS $ 1,684 $ 1,190 $ 494 $ 19 $ 513 VEHICLES 642 806 (164) - (164) MISCELLANEOUS EQUIPMENT 63 748 (685) - (685) INFORMATION TECHNOLOGY 335 - 335 42 377 TRANSPORTATION INFRASTRUCTURE 5,985 4,971 1,014 67 1,081 STORM SEWER INFRASTRUCTURE 1,014 1,804 (790) 91 (699) SANITARY SEWER INFRASTRUCTURE 1,190 478 712 4 716 IRRIGATION WATER INFRASTRUCTURE 145 - 145 - 145 NATURAL GAS SYSTEM LEASE 723 - 723 - 723

$ 11,781 $ 9,997 $ 1,784 $ 223 $ 2,007

15 Council’s Strategic Plan 2015 – 2018

16 Council’s Vision Summer 2018

At its strategic planning session on February 2, 2015, Council identified the following vision for the City of Vernon, as envisioned for the summer of 2018.

The City has taken a leadership role in economic development. Investment is happening in the Waterfront, with a new park and private development. Investment is happening in the Downtown: there are fewer vacant storefronts and a new office building is opening. There are new apartments under construction, and redevelopment in the surrounding neighbourhoods provides new family homes. More jobs in the technology sector, tourism and health care are providing more opportunities for young professionals and their families to move to Vernon.

Investments in parks and recreation provide supporting reasons for young families to move to Vernon. The new ice sheet at Kal Tire Place just opened, and a new multi use park is being planned for the adjacent Kin Race Track lands. The Rec Centre and Polson Park are both being revitalized, and the Civic Arena block is being transformed into a park. More biking and walking options include the newly opened portions of the Rail Trail from Lumby Junction to Kelowna.

The City has a strong and productive relationship with the Regional District of North Okanagan (RDNO) where issues of mutual concern are addressed to the benefit of all residents. This includes resolution of the Master Water Plan, including funding and equitable rates that are supported by the public. The future of both the Art Gallery and the Museum are determined, including locations and funding. Should Coldstream, Electoral Area B or C come forward and wish to explore the benefits and costs of amalgamation, the City of Vernon would agree to support a provincially funded study.

The City focuses on efficient, front line service delivery. Tax rates have been kept at or below inflation, as have municipal operating expenses. The City actively engages and consults with the community on new initiatives, and conducts business in a transparent manner.

Council’s Strategic Plan 2015 – 2018 17 Council’s Goals 2015 - 2018

Council has identified the following goals in order to achieve the vision. All of the following goals are equally important to Council. Progress reports will be regularly presented to Council for its consideration.

Facilitate Regional Collaboration Referendum to twin Kal Tire Place November 2015 Resolve specific funding and cost sharing arrangements with RDNO (including the Library, Transit, Fire Services December 2015 and gateway signage) Establish a working group with the Okanagan Indian Band to develop a servicing plan for IR#6 (with grant June 2016 funding) Develop a boundary extension and servicing plan for the Swan Lake Corridor to facilitate development and 2016 redevelopment Determine future locations of the Art Gallery and Museum, with consideration of a combined facility 2017 Review the Master Water Plan and associated DCC Bylaw, with due consideration for equitable rates for 2017 agricultural, residential and commercial users If Electoral Area B, Electoral Area C and/or Coldstream requests an amalgamation study, agree to support it If required

Be a Leader in Economic Development Bring forward a resolution to increase the business tax exemption from $10,000 to $50,000 to SILGA/UBCM March 2015 Develop and promote inventories of vacant commercial properties to reduce the downtown vacancy rate to December 2015 10% or less Engage realtors in the promotion of economic opportunities December 2015 Endorse and implement the Industrial Lands Action Plan June 2016 Support sustainable urban development by reducing off site costs and reviewing parking requirements for September 2016 infill development Prioritize implementation of the Airport Master Plan once complete in 2016, including necessary capital January 2017 improvements or upgrades Be a technology friendly and supportive community, and undertake initiatives to promote and support the Annually technology sector Cut red tape by ensuring we have a competitive development review process Annually Support sustainable neighbourhoods by implementing neighbourhood plans and the OCP Annually Prioritize capital projects in the Downtown Annually Work with community partners and the Affordable Housing Advisory Committee to create more affordable Annually housing

Create a Vibrant Parks and Recreation System Find resolution to Kin Race Track issues December 2015 Update lake access plan, including implementation schedule and budget August 2016 Host 2017 BC Seniors Games (if awarded to Vernon) September 2017 Develop plan for Kin Park November 2017 Develop plan for Civic Arena Block Park once ice surface is removed (consider repurposing the Arena December 2017 building) Renegotiate Recreation Agreement May 2018 Update draft Polson Park Plan and undertake improvements 2018

Council’s Strategic Plan 2015 – 2018 18 Develop plan for Lakeshore Park and undertake improvements 2018 New Aquatic Centre planning Begin in 2018 New Seniors Centre planning Begin in 2018 Purchase lakeshore properties for future park As available Remove existing encroachments in lake accesses As identified

Provide Effective Protective Services VFRS 125 Anniversary celebration and bell tower restoration project unveiling May 2016 Explore expansion of VFRS fee for service agreements May 2016 Facility improvements at Station #2 December 2016 Plan and finance new RCMP building (forecast, plan, funding, grants) 2017

Deliver Efficient, Effective and Proactive Municipal Services Develop public engagement protocols to increase public (and youth) engagement (webtools, surveys, December 2015 social media, resident feedback, etc.) Develop a plan to expand sewer services in Okanagan Landing through the investment of $2 million per 2016 year for the next ten years Develop a strategy for use of legacy funds from the BC Gas/LILO Agreement 2017 Celebrate 125 Anniversary 2017 Operational budget not to rise faster than 1.8% per annum for the period 2016 – 2018 inclusive. Annually Support the continued 1.9% infrastructure tax increase to support the Sustainable Infrastructure Plan Annually (SIIP) Focus investment and resources on the delivery of front line services Annually New FTE positions are to be for the delivery of services and accommodated within the organization’s As identified overall budget increase of no more than 1.8% per annum

Create a Safe, Efficient and Sustainable Transportation Network Update Master Transportation Plan including a review of truck and hazardous materials routes and a time April 2015 frame to consider the option of a highway bypass Implement new strategy for bus stops and shelter maintenance July 2015 Amend bylaws to implement the Integrated Transportation Framework (ITF) December 2016 Support transit oriented and mixed use development As identified

Foster Community Development through Social Planning Work with agencies and senior governments to develop and maintain comprehensive, accessible and September 2016 affordable childcare Continue to support the Social Planning Council in the provision of social planning services to the City, Annually including programs and initiatives to address homelessness, childcare, attainable housing, food security and neigbourhood safety Work with community groups and agencies to support youth and senior oriented initiatives Annually Actively engage youth in stewardship opportunities Annually Identify opportunities to include youth in consultation processes As needed

Council’s Strategic Plan 2015 – 2018 19 Deliverables

The following deliverables have been identified to meet Council’s goals. Progress reports will be regularly presented to Council for its consideration. The deliverables will be reviewed annually by Council.

Facilitate Regional Collaboration Establish a working group with the Okanagan Indian Band to develop a servicing plan for IR#6 (with grant June 2016 funding) Participate in the review of Master Water Plan options with regional partners 2017 Develop a boundary extension and servicing plan for the Swan Lake Corridor with regional partners to facilitate 2017 development Commence GVW contract renegotiation January 31, 2016 as per the terms of the contract (contract expires January 2018 January 31, 2018) Initiate Biosolids Management Plan in 2015 and recommend long term treatment of biosolids from Vernon 2018 and Kelowna as per the partnership agreement, to be negotiated prior to expiration of current agreement in 2018 Explore additional regional partnerships in information technology As required

Be a Leader in Economic Development Pursue renewal of industrial Lands MOU February 2015 Develop and implement Wayfinding strategy phase one for the City Centre (parking directional signage) April 2015 Develop marketing materials for the City Centre (printed brochure and online distribution) May 2015 Report to Council with proposed approach to community branding June 2015 Report to Council identifying the proposed four year capital project list August 2015 In conjunction with the Downtown Vernon Association, create an inventory of available space in the September 2015 downtown In conjunction with property owners, identify lands available for redevelopment in the downtown September 2015 Undertake an inventory of technology companies and related resources in Vernon to be featured on the September 2015 InvestVernon website Implement Wayfinding strategy phase two for the City Centre (amenities and key destinations) September 2015 Report to Council with results of the Expression of Interest process for the rear portion of the Visitor September 2015 Information Centre Consultation, technical review and development of draft Airport Master Plan September 2015 Undertake an inventory of underutilized industrial and commercial lands within the City of Vernon (vacant November 2015 lands inventory has been completed) Create an inventory of available building space in the City of Vernon for large industrial or commercial clients November 2015 Host annual seminar with real estate companies on promotional opportunities beyond commercial listing November 2015 service Create business profiles of five technology companies to be featured on InvestVernon website November 2015 Finalize standard operating procedures for all planning and development applications December 2015 Report to Council with proposed parking in lieu strategy and Zoning Bylaw amendments December 2015 Project design, tendering and administration of 2015 Capital program December 2015 Design capital projects for 2016 December 2015 In conjunction with the Downtown Vernon Association, create an online map of the downtown highlighting December 2015 recent developments, capital projects and redevelopment opportunities Actively promote City owned properties to the development community 2015-2016

Council’s Strategic Plan 2015 – 2018 20 Explore possible LAS for the Waterfront (report to Council on results of preliminary consultation with February 2016 property owners) Develop and adopt the 2016 – 2020 Tourism Strategy February 2016 Report to Council to review parking requirements in the City Centre March 2016 Report to Council to amend the Sign Bylaw to conform with City Centre Neighbourhood Plan June 2016 Promote land and building inventory on the Invest Vernon website June 2016 Working with industry, government agencies, industry associations and service providers, explore June 2016 opportunities for a technology incubator in Vernon Adoption of rezoning amendments by Council to bring non conforming Commonage properties into June 2016 compliance with the Official Community Plan Adoption of Airport Master Plan August 2016 Adoption of an Integrated Community Sustainability Plan December 2016 Explore additional incentives to increase redevelopment in the City Centre 2016 Report on results of customer satisfaction survey for building and development Annually Through the Economic Development Advisory Committee's task force on Technology, continue to promote, Annually facilitate and enhance Vernon's growing technology sector Meet with a minimum of four major or emerging employers each year to discuss locating or expanding in the Annually downtown Target specific companies that may be interested in locating in Vernon Annually In conjunction with industry, identify and attend technology related trade shows and events Annually

Create a Vibrant Parks and Recreation System Create policy and procedures framework to complete transition of recreation services to the City May 2015 Complete administrative transition of Recreation Services from RDNO to the City of Vernon June 2015 Submit bid for hosting 2017 BC Seniors Games June 2015 Complete public consultation and revise draft parks plan, as appropriate October 2015 Upgrade the Recreation Centre kitchen exhaust system and lighting, and replace the Aquatic Centre flooring December 2015 and boards in the PV Arena Complete parks project list for the creation of the Parks DCC Bylaw April 2016 Begin contract negotiations prior to June 30, 2016 for sub regional parks and trails service agreement June 2016 (contract expires December 31, 2016) Update lake access plan, including implementation schedule and associated budget August 2016 Renovate Recreation Centre bridge, entrances and lobby September 2016 Develop a Recreation Services Master Plan for facilities and programming September 2016 Develop plan for Civic Arena Block Park once ice surface is removed (consider repurposing the Arena December 2017 building) Update and adopt the Polson Park Master Plan March 2017 Develop plan for Kin Park (on the Kin Race Track lands) 2018 Develop a plan for Lakeshore Park 2018 Purchase lakeshore properties for future park As available Remove existing encroachments in lake accesses As identified

Provide Effective Protective Services Commission Station #3 (Predator Ridge) and begin operations March 2015 Complete overall Fire response policy once Station #3 is operational April 2015 Review VFRS Fleet replacement and reserve planning and order water tender April 2015 Update Emergency Plan operations, deployment and service delivery to align with new inter-municipal June 2015 agreement

Council’s Strategic Plan 2015 – 2018 21 Complete public consultation on the Community Wildfire Protection Plan (CWPP) and prepare amendments June 2015 for the OCP, Rezoning and Fire Prevention Bylaws Inter-agency cooperative fuel modification projects with MOF and in alignment with CWPP August 2015 recommendations Complete restructure of the RCMP ME Department 2015 Renew agreements for Vernon Volunteer Firefighters Association, IR #6 Fire Suppression (RDNO), Fire 2015 Investigation and Inspection for Lumby and Coldstream and Chlorine Ammonia Sulphur Dioxide for the Enderby water treatment plant, well and arena Complete update of the hazard risk vulnerability assessment and subsequent update of the emergency plan June 2016 Renew Fire Training Centre Inter Municipal Bylaw agreement November 2016 Restructure Bylaw Compliance, Safe Communities and Community Policing into a Protective Services 2015 – 2016 Department Increase community safety and awareness programs through new Protective Services Department 2015 – Ongoing Explore opportunities with the Justice Institute of BC for local educational partnerships, mentoring and 2016 internships Deliver specific programs for fire and fall safety to seniors at risk Annually Prepare for and complete bargaining of IAFF Collective Agreement As required

Deliver Efficient, Effective and Proactive Municipal Services Review and develop a new employee financial orientation training program March 2015 Complete feasibility analysis, initial project costs and preliminary design for OSB pre treatment facility, and April 2015 (tentative) tender for design build construction Submit 2015 Financial Plan final version to GFOA International, Distinguished Budget Presentation Award June 2015 program(consider annually, subject to Council direction during the budget process) Construction of canopy for vehicles in Operations’ Yard June 2015 Develop preventative maintenance program for lift stations July 2015 Initiate/tender inflow and infiltration program study (Liquid Waste Master Plan) July 2015 Restructure Utilities to improve efficiencies and better align duties and responsibilities July 2015 Implement a new model for bus stop/shelter maintenance and advertising July 2015 Implement Tempest Prospero for accounts receivable July 2015 Refine the budget development and review process August 2015 Prioritize high risk onsite septic areas and work with residents to initiate LAS projects (Liquid Waste Master August 2015 Plan) Report to Council with proposed policy extending City sanitary sewer system into the unserviced areas of the August 2015 City (Liquid Waste Master Plan) Submit 2014 Annual Report to the GFOA International report review program(consider annually, subject to August 2015 Council direction during the budget process) Design, deliver and conclude a strategic capacity development program September 2015 Report to Council with proposed amendments for the Soil Removal and Deposition Bylaw September 2015 Develop a strategic infrastructure plan for buildings, including lifecycle replacement strategy and budget October 2015 implications Initiate/tender DCC stormwater cost share analysis (Liquid Waste Master Plan) November 2015 Sani dump reconstruction and relocation on the Civic Arena block November 2015 Report to Council with proposed amendments for the Erosion and Sediment Control Bylaw November 2015 Report to Council with proposed amendments for the Subdivision and Development Servicing Bylaw December 2015 Expand electronic payment capability to vendors December 2015 Develop public engagement protocols, including identification of new resources December 2015 Update City of Vernon Mission Statement December 2015 Continue to research and implement energy reduction initiatives December 2015

Council’s Strategic Plan 2015 – 2018 22 Develop an employee fall protection program December 2015 Review financial system software for future reporting and functionality December 2015 Continue development of financial variance reporting for division directors December 2015 Resolve issues impeding full implementation of electronic billing of utility bills December 2015 Complete the Internal Certificate of Recognition or COR Audit to maintain our standing and access to annual December 2015 rebates Redesign City of Vernon website 2015 – 2016 Electronic Records Management System conversion of all City records 2015 – 2016 Increase resources to grants program to increase City’s access to grants 2015 – 2016 Identify corporate goals and initiatives regarding economic, environmental and social responsibility and June 2016 prepare Corporate Sustainability Plan Update internal and external communications plan 2015 – Ongoing Consult, design and implement an exempt performance management program December 2016 Implement a bargained environment performance management program December 2017 Prepare for and complete bargaining prior to expiration of current Collective Agreement in December 2018 December 2018 Consult, design and implement a succession plan December 2018 Gain Employer of Choice designation 2018 Continue with detailed infrastructure assessment and develop replacement priority criteria based on Annually ancillary benefit, risk assessment and risk management

Create a Safe, Efficient and Sustainable Transportation Network Report to Council with updated Master Transportation Plan and related OCP amendments April 2015 Report to Council with proposed amendments to the Traffic Bylaw August 2015 Information report to Council about the staff travel plan December 2015 Complete DCC Bylaw review of transportation projects March 2016 Amend bylaws to implement the Integrated Transportation Framework (ITF) December 2016

Foster Community Development through Social Planning Submit resolution to SILGA and UBCM regarding the need to develop and maintain comprehensive, September 2016 accessible and affordable childcare Where possible, support community groups and agencies in the provision of Annually youth and senior oriented initiatives Ensure City events, such as sustainability and TDM events, actively engage youth Annually Consider the needs of youth and seniors when prioritizing sidewalk and multi use trail connections Annually Support the Social Planning Council in the provision of social planning services to the City, including As needed programs and initiatives to address homelessness, childcare, attainable housing, food security and neighbourhood safety Specifically identify opportunities to include youth in consultation processes As needed

Council’s Strategic Plan 2015 – 2018 23 Progress Report on Council’s Strategic Plan 2015 – 2018 February 2017

24 Council’s Goals 2015 – 2018

Facilitate Regional Target Lead Division Notes Status Collaboration Date Referendum to twin Kal Tire November Recreation Successful referendum was held on November 28, 2015 Complete Place 2015 Services with approval for borrowing to twin arena Resolve specific funding and December As Required Discussions regarding joint fire service purchasing occurs Underway cost sharing arrangements 2015 on an on-going basis through the North Okanagan with RDNO (including the Emergency Services Advisory Group and the Fire Training Library, Transit, Fire Services Centre (FTC) operations. In May 2016, the FTC acquired a and gateway signage) retired apparatus from West Kelowna Fire, which will be utilized by all regional firefighters. A full review of the Emergency Program occurred at the end of 2015, specifically to ensure the funding model protected Vernon’s rate payers. 2016 is a transition year for the program. Gateway signage undertaken in entirety by City of Vernon. Establish a working group June 2016 As Required Submitted request to participate in FCM Community Underway with the Okanagan Indian Economic Development Initiative in conjunction with Band to develop a servicing OKIB May 24, 2016. Successful applicants will be notified plan for IR#6 (with grant in April 2017 funding) Develop a boundary 2016 As Required Currently RDNO is exploring servicing Swan Lake in extension and servicing plan partnership with Spallumcheen and OKIB; topic will be for the Swan Lake Corridor to discussed as an action item in the Employment Lands facilitate development and Action Plan redevelopment Determine future locations of 2017 As Required The Regional District of North Okanagan adopted the Underway the Art Gallery and Museum, TOR for the Greater Vernon Cultural Implementation with consideration of a Advisory Team (IAT) to review the new facility combined facility development plan for the Vernon Public Art Gallery and the Greater Vernon Museum and Archives. Vernon identified the site at 3007/3009 31 Avenue as a possible location which will be considered within the IAT review Review the Master Water 2017 As Required SAC complete; GVAC/Board direction on the Master Underway Plan and associated DCC Water Plan is the next step before DCC bylaw update can Bylaw, with due consideration be undertaken for equitable rates for agricultural, residential and commercial users If Electoral Area B, Electoral If Required As Required Area C and/or Coldstream requests an amalgamation study, agree to support it

Be a Leader in Economic Target Lead Division Notes Status Development Date Bring forward a resolution March Community Resolution endorsed by SILGA on April 30, 2015; Complete to increase the business tax 2015 Infrastructure & forwarded to UBCM for consideration at its 2015 exemption from $10,000 to Development convention, where it was not endorsed $50,000 to SILGA/UBCM Develop and promote December Community November 2015 vacancy rate was 7.9% Complete inventories of vacant 2015 Infrastructure & commercial properties to Development reduce the downtown vacancy rate to 10% or less

25 Engage realtors in the December Community • Attend annual ICSC Tradeshow in Whistler for realtors Underway promotion of economic 2015 Infrastructure & and developers opportunities Development • Information sessions held with local real estate offices in 2016 • Presentation to Okanagan Mainline Real Estate Board (2016 & 2017) Endorse and implement the June 2016 Community Implementation Plan in place and various initiatives Complete Employment Lands Action Infrastructure & underway with and between regional partners Plan Development Support sustainable urban September Community Report regarding parking in-lieu endorsed by Council in Underway development by reducing 2016 Infrastructure & 2015 and follow up investigation continues; Council off site costs and reviewing Development supported undergrounding of overhead utilities as part parking requirements for of 30th Street capital project and Bennet lot infill development redevelopment; BC Hydro beautification grant applied for to facilitate undergrounding of services on the Vernon Block in conjunction with capital projects in the area; report to Council February 27, 2017 proposing bylaw amendments to facilitate overhead wiring retention in small scale residential infill Prioritize implementation of January Operation BCAMP grant applied for; awaiting confirmation of status Underway the Airport Master Plan 2017 Services once complete in 2016, including necessary capital improvements or upgrades Be a technology friendly and Annually As Identified Attended BC Tech Show in (January 2016); Underway supportive community, and working with Co-Work Vernon, Start-up Vernon and undertake initiatives to other partners promote and support the Information Services has worked with local technology sector telecommunication carriers to facilitate significant upgrades in the area. Project to look into smart Underway communities/cities to leverage technology for our residents. As of January 2017, approximately 45% of the city has been served with Fibre, with the estimated completion in June 2017. Cut red tape by ensuring we Annually Community Continue to improve application process, internal Underway have a competitive Infrastructure & procedures and access to information where feasible and development review process Development as opportunities arise. Administration report regarding the 2016 Development Forum with BIG RED to be forwarded to Council for consideration in March 2017 Support sustainable Annually As Identified Underway neighbourhoods by implementing neighbourhood plans and the OCP Prioritize capital projects in Annually As Identified Rolling 4 Year Capital Plan has been presented to Council Complete the Downtown in both 2015 and 2016 focusing on capital improvements in the Downtown. The plan will be updated annually to add an additional year to the plan Work with community Annually As Identified Journey Inn conversion to assisted units complete Underway partners and the Affordable Housing Advisory Committee to create more affordable housing

26 Create a Vibrant Target Lead Division Notes Status Parks and Date Recreation System Find resolution to December As Identified Initial discoveries and court date set for March 2017 Underway Kin Race Track issues 2015 Update lake access August Community Process endorsed by Council at its Regular Meeting of March 14, Underway plan, including 2016 Infrastructure 2016. P2 process underway implementation & schedule and budget Development Host 2017 BC September Recreation Bid submitted June 2015 and Games awarded in September 2017; Underway Seniors Games 2017 Services Local Host Society Board of Directors in place and planning underway Develop plan for Kin November Community On hold pending resolution of legal issues Park 2017 Infrastructure & Development Develop plan for December Community Report to Council with proposed go forward in March 2017 Underway Civic Arena Block 2017 Infrastructure Park once ice & surface is removed Development (consider repurposing the Arena building) Renegotiate May 2018 Recreation Recreation Services Agreement Update draft Polson 2018 Community P2 initiated in 2016. Continued P2 and updated plan anticipated in Underway Park Plan and Infrastructure 2017 undertake & improvements Development Develop plan for 2018 Community Initial project work underway. Report to Council on proposed Underway Lakeshore Park and Infrastructure process in Spring 2017 undertake & improvements Development New Aquatic Centre Begin in Recreation planning 2018 Services New Seniors Centre Begin in Recreation planning 2018 Services Purchase lakeshore As Corporate 2602 Lakeshore Road purchased June 2015; contacted three Complete properties for future available Services remaining property owners (not ready to sell); recently, by Council at this time park resolution, encouraged RDNO to purchase property north of Kin Beach Remove existing As Corporate Currently addressing encroachments at Lake Access #39 (Delcliffe), Underway encroachments in identified Services and #6 (between 8392 – 8402 Tronson Rd) Working with lawyers lake accesses to develop a strategy regarding encroachments in lake access sites

Provide Effective Target Lead Notes Status Protective Services Date Division VFRS 125 Anniversary May 2016 Fire & 125th Anniversary celebrations occurred on May 7, 2016. Approx. Complete celebration and bell Rescue 400 people attended an open house at Station 1. Formal tower restoration Services proceedings included speeches from our MP, MLA, Mayor Mund project unveiling and several Fire Service representatives. The Bell Restoration was unveiled and the old fire bell rang for the first time in more than 50 years. A movie of the Fire Bell Restoration Project was created after the unveiling and the Youtube link made available.. The project was completed with donated and in kind sponsorship by community supporters and approved 2016 divisional budget funds.

27 Explore expansion of May 2016 Fire & In the spring of 2016, negotiations occurred to undertake a new Fee Complete VFRS fee for service Rescue for Service Agreement with OKIB for Band owned beach lands at agreements Services Lakeshore Road. The Agreement includes fire services not previously provided at the Beach. Re-negotiation of the existing Agreement for fire protection of IR#6 occurred throughout the fall of 2015 and spring of 2016. The renewed IR6 Fire Service Agreement was executed in late December 2016 and took effect January 1, 2017. The new Agreement resulted in increased revenue for VFRS for the five year term and provides for a fuller scope of services to the IR, including First Medical Responder. Facility December Fire & Grant applications being investigated; Fire Chief and the Manager of Underway improvements at 2016 Rescue Building Maintenance coordinating eligible grant applications for Station #2 Services facility improvements, in conjunction with any funds approved by Council in the review of 2016 Unexpended Balance report; along with structural maintenance, improvements being considered would include secondary exiting and dorms

Plan and finance new 2017 As Required RCMP building (forecast, plan, funding, grants)

Deliver Efficient, Target Lead Division Notes Status Effective and Date Proactive Municipal Services Develop public December Corporate Draft Public Participation (P2) Strategy completed with adoption by Underway engagement 2015 Services Council in July 2016; training for staff and external consultants and protocols to increase contractors on P2 practices underway. 2017 projects being assessed public (and youth) for appropriate P2 engagement. RFP for public engagement engagement webtools under development and expected to be released to (webtools, surveys, shortlisted proponents in Winter 2017 with tool or tools in place by social media, Spring 2017 resident feedback, etc.)

Develop a plan to November Community The project team has further developed several options for sewer Underway expand sewer 2016 Infrastructure service extension to Okanagan Landing. Staff are confirming the services in Okanagan & legislative requirements of the various options of implementing the Landing through the Development projects as well as planned P2 for these options. An update will be investment of $2 provided to Council in March 2017 million per year for the next ten years Develop a strategy 2017 Financial Commenced Fall 2016 Underway for use of legacy Services funds from the BC Gas/LILO Agreement

Celebrate 125 2017 As Required Various community groups are developing plans for the 125 Underway Anniversary anniversary celebrations (Allan Brooks Nature Centre; Canada Day Society – enhanced celebration); Vernon 125 logo developed and in use on various City of Vernon communication materials, including website, banners and letterhead. Working with the Manager of Facilities to create decals that can be applied to all facility entrances.

28 Operational budget Annually All Achieved in 2015 and 2016 budgets Underway not to rise faster than 1.8% per annum for the period 2016 – 2018 inclusive

Support the Annually Community Council endorsed the Rolling 4 Year Capital Plan at its Committee of Complete continued 1.9% Infrastructure the Whole Meeting of December 12, 2016 infrastructure tax & increase to support Development the Sustainable Infrastructure Plan (SIIP)

Focus investment Annually All Underway and resources on the delivery of front line services

New FTE positions As As Identified Underway are to be for the identified delivery of services and accommodated within the organization’s overall budget increase of no more than 1.8% per annum for the period 2016 – 2018 inclusive

Create a Safe, Target Lead Division Notes Status Efficient and Date Sustainable Transportation Network Update Master April 2015 Community Endorsed by Council at its Regular Meeting of August 10, 2015 Complete Transportation Plan Infrastructure including a review of & truck and hazardous Development materials routes and a time frame to consider the option of a highway bypass Implement new July 2015 Financial Bus bench advertising contracts are in place; Venture Training has Complete strategy for bus stops Services been engaged to update all existing bus benches and offer repair and shelter and maintenance services on an ongoing basis maintenance

29 Amend bylaws to December Community Project team working on Subdivision and Servicing Bylaw Schedules Underway implement the 2016 Infrastructure A, B and O, Traffic Bylaw and Zoning Bylaw Schedule B Integrated & Transportation Development Framework (ITF) Support transit As As Identified Underway oriented and mixed identified use development

Foster Community Target Lead Division Notes Status Development Date through Social Planning Work with agencies September As Identified Resolution in support of comprehensive affordable, accessible Complete and senior 2016 childcare endorsed at the 2016 UBCM Convention governments to develop and maintain comprehensive, accessible and affordable childcare Continue to support Annually As Identified Currently working with the Social Planning Council on matters Underway the Social Planning related to attainable housing, RespectFest, etc. Council in the provision of social planning services to the City, including programs and initiatives to address homelessness, childcare, attainable housing, food security and neigbourhood safety Work with Annually As Identified Assisted in the successful delivery of the Cities Fit for Children Underway community groups conference and agencies to support youth and senior oriented initiatives Actively engage Annually Community The City’s Sustainability and TDM Events include many youth Underway youth in stewardship Infrastructure oriented events and award recognition opportunities & Development Identify opportunities As needed As Identified Human Resources, Fire and Rescue Services and Community Underway to include youth in Infrastructure & Development have all actively involved youth in consultation target programs/consultation activities processes

30 Council’s Deliverables 2015 – 2018

Facilitate Regional Collaboration Target Lead Division Notes Status Date Establish a working group with the June 2016 As Required Submitted request to participate in FCM Underway Okanagan Indian Band to develop a Community Economic Development servicing plan for IR#6 (with grant Initiative in conjunction with OKIB May 24, funding) 2016. Successful applicants will be notified in April 2017 Participate in the review of Master 2017 Community City participated in Stakeholder Advisory Complete Water Plan options with regional Infrastructure & Committee (SAC) as part of review process; partners Development SAC recommendation(s) to be presented to GVAC/RDNO Board Develop a boundary extension and 2017 As Required Currently RDNO is exploring servicing Swan Underway servicing plan for the Swan Lake Corridor Lake in partnership with Spallumcheen and with regional partners to facilitate OKIB; topic will be discussed as an action development item in the Employment Lands Action Plan Commence GVW contract renegotiation January Operation Internal meetings have occurred to identify Underway January 31, 2016 as per the terms of the 2018 Services potential issues; negotiations planned for contract (contract expires January 31, completion in fall 2017 2018) Initiate Biosolids Management Plan in 2018 Operation Project in final stage; expected completion Underway 2015 and recommend long term Services in late spring 2017 treatment of biosolids from Vernon and Kelowna as per the partnership agreement, to be negotiated prior to expiration of current agreement in 2018 Explore additional regional partnerships in As required Corporate • Discussion on shared phone service Underway information technology Services with City of Enderby; on hold pending Enderby, which has not responded further • Partnered with RDNO for a Hard Drive Crushing Unit (October 2015) Completed • Internet replacement (/Shaw), partnership for redundancy with Underway RDNO – RDNO moved to their own February 1, 2017; redundancy will then be designed and considered • North Okanagan map will directly utilize City data sets for City areas, streamlining update time lags and Complete facilitating a more efficient process for public mapping information • Cityworks – discussion with RDNO on shared data; awaiting meeting with vendor on licensing benefits and cost Underway advantages • Research into a Joint RDNO/COV WAN replacement in 2018 with last mile wireless solution – within budget and Underway in preliminary stages

31 Be a Leader in Economic Development Target Lead Division Notes Status Date Pursue renewal of Industrial Lands MOU February Community Endorsed by Council at its Regular Meeting Complete 2015 Infrastructure & of January 26, 2015; RDNO currently Development exploring Rural Economic Development Function to be complementary to current City of Vernon service Develop and implement Wayfinding April 2015 Community Endorsed by Council at its Regular Meeting Complete strategy phase one for the City Centre Infrastructure & of February 23, 2015 (parking directional signage) Development Report to Council with proposed June 2015 Community New community branding endorsed by Complete approach to community branding Infrastructure & Council at its Regular Meeting of June 22, Development 2015 Report to Council identifying the August Community Council endorsed the Rolling 4 Year Capital Complete proposed four year capital project list 2015 Infrastructure & Plan at its Committee of the Whole Development Meeting of December 12, 2016 In conjunction with the Downtown September Community Endorsed by Council at its Regular Meeting Complete Vernon Association, create an inventory 2015 Infrastructure & of December 14, 2015 of available space in the downtown Development In conjunction with property owners, September Community To be done annually in conjunction with Complete identify lands available for 2015 Infrastructure & Employment Lands Inventory Update redevelopment in the downtown Development Undertake an inventory of technology September Community The inventory of companies is complete; Complete companies and related resources in 2015 Infrastructure & uploaded to website in February 2016 with Vernon to be featured on the Development company profiles InvestVernon website Implement Wayfinding strategy phase September Community Phase 2 endorsed by Council at its Regular Complete two for the City Centre (amenities and 2015 Infrastructure & Meeting of February 23, 2015. Signage key destinations) Development installed late June/early July 2015 Report to Council with results of the September Community Received by Council at its Regular Meeting Complete Expression of Interest process for the 2015 Infrastructure & of May 25, 2015 rear portion of the Visitor Information Development Centre Consultation, technical review and September Community Draft plan presented to Council at its Complete development of draft Airport Master 2015 Infrastructure & Committee of the Whole Meeting of Plan Development December 14, 2015 Undertake an inventory of underutilized November Community To be done annually Complete industrial and commercial lands within 2015 Infrastructure & the City of Vernon (vacant lands Development inventory has been completed) Create an inventory of available building November Community Downtown inventory compete; remainder Underway space in the City of Vernon for large 2015 Infrastructure & to be complete by March 2017 industrial or commercial clients Development Create business profiles of five November Community Seven profiles completed (AVS, Beacon Complete technology companies to be featured on 2015 Infrastructure & Studios, Epicor, Flex Dealer, Meyer Sound, InvestVernon website Development Protocol Technologies and Sproing Creative) Report to Council with proposed parking December Community Report endorsed by Council at its Complete in lieu strategy and Zoning Bylaw 2015 Infrastructure & Committee of the Whole Meeting of amendments Development December 14, 2015; implementation of identified initiatives to take place in 2016/2017

32 Project design, tendering and December Community Regular updates have been provided to Complete administration of 2015 Capital program 2015 Infrastructure & Council throughout 2015 and 2016 through Development Administration Updates on the Regular Meeting agendas; major 2016 Capital Projects are within the approved 2016 Capital Budget Design capital projects for 2016 December Community Major capital projects have been designed Complete 2015 Infrastructure & and tendered Development

Actively promote City owned properties 2015-2016 Community Bennet Lot – Sold for development on Underway to the development community Infrastructure & January 7, 2016 Development Explore possible LAS for the Waterfront February Community Engineering update of 2013 design Underway (report to Council on results of 2016 Infrastructure & complete. Options to reduce costs being preliminary consultation with property Development explored. owners) Develop and adopt the 2016 – 2020 February Community Strategy endorsed by Council at its Complete Tourism Strategy 2016 Infrastructure & Committee of the Whole Meeting of June Development 27, 2016 In conjunction with the Downtown March Community Draft complete. Launch Summer 2017 Underway Vernon Association, create an online 2016 Infrastructure & map of the downtown highlighting Development recent developments, capital projects and redevelopment opportunities Report to Council to review parking May 2016 Community Anticipated report to Council in October Underway requirements in the City Centre Infrastructure & 2017 Development Finalize standard operating procedures May 2016 Community Nearly complete Underway for all planning and development Infrastructure & applications Development Report to Council to amend the Sign June 2016 Community Report anticipated to Council in October Underway Bylaw to conform with City Centre Infrastructure & 2017 Neighbourhood Plan Development Promote land and building inventory on June 2016 Community In conjunction with completed building Underway the Invest Vernon website Infrastructure & inventory scheduled to be completed by Development March 2017 Working with industry, government June 2016 Community Working with Start-Up Vernon, Co-work Underway agencies, industry associations and Infrastructure & Vernon and Community Futures service providers, explore opportunities Development for a technology incubator in Vernon Adoption of rezoning amendments by June 2016 Community Report to Regular Meeting of June 13, 2016 Underway Council to bring non conforming Infrastructure & to initiate process; P2 underway. Report Commonage properties into compliance Development anticipated Spring 2017 with the Official Community Plan Adoption of Airport Master Plan August Community Airport Master Plan adopted by Council at Complete 2016 Infrastructure & its Regular Meeting of November 14, 2016 Development Develop marketing materials for the City October Community To be included in the online map projected Underway Centre (printed brochure and online 2016 Infrastructure & scheduled to be completed and launched in distribution) Development Summer 2017 Adoption of an Integrated Community June 2017 Community An ISCP is not required as part of the Underway Sustainability Plan Infrastructure & renewed Gas Tax Agreement. Efforts to be Development placed in the development of specific, targeted policies and programs and/or new policies as part of next OCP review

33 Explore additional incentives to increase 2016 Community Review of additional incentives is currently Underway redevelopment in the City Centre Infrastructure & underway Development Report on results of customer Annually Community Next update to Council in March 2017; to Complete satisfaction survey for building and Infrastructure & be done annually development Development Host annual seminar with real estate Annually Community Presentations have been provided to Complete companies on promotional Infrastructure & individual real estate offices and the opportunities beyond commercial listing Development Okanagan Mainline Real Estate members; service to be done annually Through the Economic Development Annually Community Currently exploring the opportunity for a Underway Advisory Committee's task force on Infrastructure & technology incubator and/or a Maker Technology, continue to promote, Development Space facilitate and enhance Vernon's growing technology sector Meet with a minimum of four major or Annually Community Several successes to date including the Underway emerging employers each year to Infrastructure & relocation of SQM Group to the Silver Rock discuss locating or expanding in the Development Professional Building downtown; to be downtown done annually Target specific companies that may be Annually Community Ongoing Underway interested in locating in Vernon Infrastructure & Development In conjunction with industry, identify Annually Community 2016 BC Technology Summit Underway and attend technology related trade Infrastructure & shows and events Development

Create a Vibrant Parks and Recreation Target Lead Division Notes Status System Date Create policy and procedures framework May 2015 Recreation Vision and Mission Statements have been Underway to complete transition of recreation Services completed and procedures framework is services to the City ongoing Complete administrative transition of June 2015 Recreation Complete Recreation Services from RDNO to the Services City of Vernon Submit bid for hosting 2017 BC Seniors June 2015 Recreation Bid submitted June 2015 Complete Games Services Awarded Games in September 2015 Complete public consultation and revise October Community Parks Master Plan endorsed by Council at Complete draft parks plan, as appropriate 2015 Infrastructure & its Regular Meeting of September 14, 2015 Development Upgrade the Recreation Centre kitchen December Recreation All work completed by April 2016 Complete exhaust system and lighting, and replace 2015 Services the Aquatic Centre flooring and boards in the PV Arena Complete parks project list for the April 2016 Community Parks project list complete; bylaw for Complete creation of the Parks DCC Bylaw Infrastructure & Council’s consideration in 2017 Development Begin contract negotiations prior to June June 2016 Operation One year contract extension in place (until Underway 30, 2016 for sub regional parks and trails Services the end of 2017) service agreement (contract expires December 31, 2016) Update lake access plan, including August Community Draft plan complete. P2 process underway Underway implementation schedule and associated 2016 Infrastructure & with final Council review expected in budget Development Summer 2017 Renovate Recreation Centre bridge, September Recreation Complete entrances and lobby 2016 Services Develop a Recreation Services Master September Recreation Developing RFP; anticipated release in Underway Plan for facilities and programming 2016 Services Spring 2017

34 Develop plan for Civic Arena Block Park December Community Report to Council with proposed go Underway once ice surface is removed (consider 2017 Infrastructure & forward in March 2017 repurposing the Arena building) Development Update and adopt the Polson Park March Community P2 initiated in 2016. Continued P2 and Underway Master Plan 2017 Infrastructure & updated plan anticipated in 2017 Development Develop plan for Kin Park (on the Kin 2018 Community On hold pending resolution of legal issues Race Track lands) Infrastructure & Development Develop a plan for Lakeshore Park 2017 Community Target date moved up as per Council Underway Infrastructure & direction Development Purchase lakeshore properties for future As Corporate • 2602 Lakeshore Rd purchased June Underway park available Services 2015 • Contacted 3 remaining property owners (Lakeshore) (not ready to sell) • As available and identified in the Parks Master Plan • Recently, by Council resolution, encouraged RDNO to purchase property North of Kin Beach (Sub- Regional) Remove existing encroachments in lake As Corporate Currently addressing encroachments at Underway accesses identified Services Lake Access #39 (Delcliffe); working with lawyers to develop a strategy

Provide Effective Protective Services Target Date Lead Division Notes Status Commission Station #3 (Predator Ridge) March 2015 Fire & Rescue • Station #3 was operational in January Complete and begin operations Services 2015 and the official opening was held May 9, 2015 • Interior finishing completed end of 2015; appliances and furniture installed, dorms nearing completion Complete overall Fire response policy April 2015 Fire & Rescue Data gathering on-going to monitor Underway once Station #3 is operational Services performance throughout the entire City footprint. Modifications to response Operating Guidelines will evolve to fuller response policy development in conjunction with the Fire Prevention Bylaw re-write. 2017 recruitment of paid per call firefighters will focus on identifying applicants living in the Station #3 area. Review VFRS Fleet replacement and April 2015 Fire & Rescue Water tender delivered May 2016; Complete reserve planning and order water tender Services operational familiarity and training completed, and new tender incorporated into regular Operations Update Emergency Plan operations, June 2015 Fire & Rescue Program and service delivery model Underway deployment and service delivery to align Services reviewed; regional partners withdrawal with new inter-municipal agreement notices received with bylaw amendments anticipated by early spring; VFRS to operate program to December 31, 2016. Transition planning for Vernon stand - alone program is well underway, along with any required assistance to neighbouring communities who are undertaking their own transition planning; Vernon is well positioned and prepared for the wildfire

35 season. The Vernon (only) Emergency Program is being managed by Vernon Fire- Rescue. The new EOC location is established as the CSB Building and refresher training for staff designated for EOC operations is occurring. Complete public consultation on the June 2015 Community Consultation completed June 30, 2015. Complete Community Wildfire Protection Plan Infrastructure & Amendments forwarded to Council in early (CWPP) and prepare amendments for the Development 2016 and OCP amendment process OCP, Rezoning and Fire Prevention underway Bylaws Inter-agency cooperative fuel August 2015 Fire & Rescue • Timing dependent on availability of Underway modification projects with MOF and in Services Ministry of Forests crews and alignment with CWPP recommendations resources (wild fire season) • $10,000 FireSmart Community grant received for Predator Ridge. Training completed for “Train the Trainor” fuel modification procedures and recommendations and community fire smarting sessions held at Predator in May 2016; this is intended to be used as the template to be considered in other high risk interface neighbourhoods, as funding permits • 2017 application for FireSmart projects at Predator Ridge has been submitted Complete restructure of the RCMP ME 2015 Corporate • Organizational Chart completed Complete Department Services • Implemented four manager positions Complete • New manager position approved by Council (position filled and funded in Complete 2016 through existing operational budget) • All job descriptions under review in consultation with Human Resources Underway Learning and Development • Cross training being implemented Underway • Succession planning Underway • Integration of the Court Liaison support Underway services function – bringing all court services for integrated detachment into Underway Vernon office Renew agreements for Vernon Volunteer 2015 Fire & Rescue • Enderby completed Complete Firefighters Association, IR #6 Fire Services • Lumby agreement completed Suppression (RDNO), Fire Investigation • Coldstream agreement expired on and Inspection for Lumby and December 31, 2016 and the services Coldstream and Chlorine Ammonia are no longer required by the District Sulphur Dioxide for the Enderby water of Coldstream treatment plant, well and arena • IR#6 agreement was finalized in late December 2016, was executed by the parties and became effective January 1, 2017 • WFA agreement renewal completed. • North Okanagan Mutual Aid Agreement renewal is complete, has been executed and became effective January 1, 2017.

36 Complete update of the hazard risk June 2016 Fire & Rescue HRVA training for two staff completed in Underway vulnerability assessment and subsequent Services spring 2016; HRVA will be specific to City of update of the emergency plan Vernon due to withdrawal of regional partners

Renew Fire Training Centre Inter November Fire & Rescue At the FTC meetings in the fall of 2016 it Underway Municipal Bylaw agreement 2016 Services was determined that some partners may have new representation effective 2017. At the first FTC Operations Committee Meeting of 2017, a new Chair will be elected and through the Chair an adhoc Committee will be struck to lead the renewal of the FTC Agreement. Restructure Bylaw Compliance, Safe 2015 – 2016 Corporate • Organizational Chart Complete Communities and Community Policing Services • Implementing a Senior Bylaw Complete into a Protective Services Department Compliance Officer through existing positions • Community Policing and Safe Complete Communities reporting to Manager, Bylaw Compliance • Bylaw Officers assist Community Complete Policing in provision of bicycle and scooter safety programs • Bylaw Officers and a Community Complete Safety Coordinator will be providing a graffiti education and prevention program in the schools this fall as part of a grant program • RCMP Volunteers (Citizens On Patrol) Complete working cooperatively with Bylaw Compliance Officers to patrol areas of concern and respond to special event requests such as Funtastic and Canada Day • Bylaw/Combined Events radio channel Underway developed with Fire - Emergency Services, RCMP Volunteers, Safety Ambassadors and Bylaw Compliance Officers to allow improved communication between these groups

Increase community safety and 2015 – Corporate • Develop an ongoing stronger Underway awareness programs through new Ongoing Services education presence in the media Protective Services Department related to Community Safety initiatives and bylaw regulations • Continue to seek grant funding to Underway allow new and improved programs such as the grafitti prevention program; grant obtained for 2015/2016 program

37 Explore opportunities with the Justice 2016 Fire & Rescue Through the Fire Training Centre, and Underway Institute of BC for local educational Services through Vernon Fire – Rescue Training partnerships, mentoring and internships Officer, opportunities for partnerships are ongoing and include Okanagan College, the Justice Institute of BC, Nanaimo Fire – Rescue, District of North Vancouver Fire, and the Okanagan Fire Training Cohort (Kelowna, Kamloops, Vernon, West Kelowna, Penticton) Deliver specific programs for fire and fall Annually Fire & Rescue Six “Remembering When” programs Underway safety to seniors at risk Services initiated for seniors; Grit Box Program to address slippery sidewalks completed its third year Prepare for and complete bargaining of As required Human MOU to the end of 2015 endorsed; Underway IAFF Collective Agreement Resources bargaining of the new collective agreement has been initiated; new bargaining dates to be established

Deliver Efficient, Effective and Target Date Lead Division Notes Status Proactive Municipal Services Review and develop a new employee March 2015 Financial Introduction to Financial Services for Complete financial orientation training program Services Employee developed and launched. Finance 2 General Ledger Training conducted in May 2015 Complete feasibility analysis, initial April 2015 Operation High strength waste study awarded and Underway project costs and preliminary design for (tentative) Services expected to be complete in Summer 2017 OSB pre treatment facility, and tender for design build construction Submit 2015 Financial Plan final version June 2015 Financial Submitted Complete to GFOA International, Distinguished Services Budget Presentation Award program(consider annually, subject to Council direction during the budget process) Construction of canopy for vehicles in June 2015 Operation Existing shed has been converted to vehicle Complete Operations’ Yard Services garage Develop preventative maintenance July 2015 Operation Lift station components identified and Complete program for lift stations Services preventative maintenance program initiated Restructure Utilities to improve July 2015 Operation Complete efficiencies and better align duties and Services responsibilities Implement a new model for bus July 2015 Financial Bus bench advertising contracts are in Complete stop/shelter maintenance and Services place; Venture Training has been engaged advertising to update all existing bus benches and offer repair and maintenance services on an ongoing basis Implement Tempest Prospero for July 2015 Financial Transition of all transactions Complete accounts receivable Services (excepting Cemetery) Refine the budget development and August 2015 Financial New expedited timetable established; new Complete review process Services updated training package launched June 24; Financial Plan adopted January 11, 2016 Submit 2014 Annual Report to the GFOA August 2015 Financial Submitted Complete International report review Services program(consider annually, subject to Council direction during the budget process)

38 Design, deliver and conclude a strategic September Human Successful completion of strategic, capacity Complete capacity development program 2015 Resources building within the management group; supplementary training occurring in 2016 Develop a strategic infrastructure plan October Operation Report to Council in March 2017 regarding Underway for buildings, including lifecycle 2015 Services changes in funding strategy due to increase replacement strategy and budget in roof replacement costs implications Sani dump reconstruction and relocation November Operation Final works completed spring 2016 Complete on the Civic Arena block 2015 Services Report to Council with proposed December Community Master Transportation Plan adopted Underway amendments for the Subdivision and 2017 Infrastructure & November 14, 2016; Traffic Bylaw and Development Servicing Bylaw Development Zoning Bylaw Schedule B also to be updated Expand electronic payment capability to December Financial 340 Vendors as of December 31, 2016 (287 Complete vendors 2015 Services enrolled in 2016, up from 2015 (214) and 2014 (20)) Develop public engagement protocols, December Corporate Draft Public Participation (P2) Strategy Underway including identification of new resources 2015 Services completed with endorsement by Council in July 2016; training for staff and external consultants and contractors on P2 practices and techniques underway Update City of Vernon Mission December Corporate • Workshop with Council and senior Complete Statement 2015 Services management team held on October 15; Mission Statement adopted by Council at its Regular meeting of November 23, 2015 • Education, awareness and signage to be implemented; working with Manager of Building Services to install signs in all meeting rooms Continue to research and implement December Operation Administration working on a strategy to Underway energy reduction initiatives 2015 Services identify potential projects to be funded from carbon reserve fund Develop an employee fall protection December Human Augmented with roof top assessments; Complete program 2015 Resources assessments complete; awaiting final documentation from consultant; training to commence in June as part of standardized training program Continue development of financial December Financial Reporting tools in place; user training Complete variance reporting for division directors 2015 Services completed Resolve issues impeding full December Financial Major issues appear to be resolved; Complete implementation of electronic billing of 2015 Services software updates have streamlined the utility bills handling of rejected bills Complete the Internal Certificate of December Human Successful Audit complete. City of Vernon Complete Recognition or COR Audit to maintain our 2015 Resources is one of 19 districts or municipalities that standing and access to annual rebates have maintained standing and are currently certified. Redesign City of Vernon website 2015 – 2016 Corporate New website went live December 22, 2015 Complete Services

39 Electronic Records Management System 2015 – 2016 Corporate • Finance Division launch is complete. Underway conversion of all City records Services New repository is open for Finance Division use • Community Infrastructure and Development Division ‘Discovery’ is in progress, with initial meetings with staff and contractor completed. RICOH is currently preparing written recommendations to proceed with template and repository build. Launch scheduled for Spring 2017 • Corporate Services ‘Discoveries’ are proposed for Spring 2017 with completion projected by August 31, 2017. Will attempt to conduct in house without use of contractor. Contractor will be utilized for template and repository build with projected launch in November 2017 • Remaining Divisions scheduled for launch in 2018 • In the interim, all Divisions are responsible for becoming ‘Laserfiche Ready’ with all electronic documents filed within the approved Records Management Filing System (File Numbers Applied) Increase resources to grants program to 2015 – 2016 Corporate Under review Underway increase City’s access to grants Services Initiate/tender inflow and infiltration June 2016 Community RFP currently being finalized; project on Underway program study (Liquid Waste Master Infrastructure & hold pending completion of other Strategic Plan) Development Deliverables Prioritize high risk onsite septic areas and November Community The project team has further developed Underway work with residents to initiate LAS 2016 Infrastructure & several options for sewer service extension projects (Liquid Waste Master Plan) Development to Okanagan Landing. Staff are confirming the legislative requirements of the various options of implementing the projects as well as planned public consultation for these options. An update will be provided to Council in March 2017 Report to Council with proposed policy November Community The project team has further developed Underway extending City sanitary sewer system 2016 Infrastructure & several options for sewer service extension into the unserviced areas of the City Development to Okanagan Landing. Staff are confirming (Liquid Waste Master Plan) the legislative requirements of the various options of implementing the projects as well as planned public consultation for these options. An update will be provided to Council in March 2017 Identify corporate goals and initiatives December Community Underway regarding economic, environmental and 2016 Infrastructure & social responsibility and prepare Development Corporate Sustainability Plan

40 Update internal and external 2015 – Corporate Council adopted the updated 2016-2018 Complete communications plan Ongoing Services Strategic Communications Plan on October 10, 2016; Plan to be updated as needed; continuing to work with City managers for consistent branding and messaging; Internal Communication Plan updated in 2016; internal communications workshops are planned for Spring 2017 to build and improve on past successe Review financial system software for December Financial An expression of interest will be issued fall Underway future reporting and functionality 2016 Services 2016 to identify options Consult, design and implement an December Human The first consultative process to determine Complete exempt performance management 2016 Resources scope and direction of performance program planning program for the City has been undertaken; forms have been drafted and will be circulated upon final review of the CAO; this will initiate the “pilot test” phase; review of the “pilot test” to occur in November/December with formal launch January 2017 Report to Council with proposed March 2017 Community Review underway. Underway amendments for the Soil Removal and Infrastructure & Deposition Bylaw Development Report to Council with proposed March 2017 Community amendments for the Erosion and Infrastructure & Sediment Control Bylaw Development Initiate/tender DCC stormwater cost Spring 2017 Community Underway share analysis (Liquid Waste Master Plan) Infrastructure & Development Implement a bargained environment December Human The process to establish a new Underway performance management program 2017 Resources Performance Planning process for the bargained environment is in the beginning phase of consideration Prepare for and complete bargaining December Human prior to expiration of current Collective 2018 Resources Agreement in December 2018 Consult, design and implement a December Human succession plan 2018 Resources Gain Employer of Choice designation 2018 Human Resources Continue with detailed infrastructure Annually Community In 2016 a Pipe Video Inspection system was Underway assessment and develop replacement Infrastructure & purchased to provide internal City capacity priority criteria based on ancillary Development for assessing underground sanitary and benefit, risk assessment and risk storm infrastructure. The road condition management assessments were also updated in 2016 for Arterial and Collector Roads. Prioritization of sanitary collection infrastructure projects was completed in 2016.

Create a Safe, Efficient and Target Lead Division Notes Status Sustainable Transportation Date Network Report to Council with updated April 2015 Community Plan Endorsed by Council at its Regular Meeting of Complete Master Transportation Plan and Infrastructure & August 10, 2015; OCP amendments adopted by related OCP amendments Development Council in 2016

41 Report to Council with proposed September Community Report to Council anticipated in May 2017 Underway amendments to the Traffic Bylaw 2016 Infrastructure & Development Information report to Council December Community Report to Council anticipated in September 2017 Underway about the staff travel plan 2016 Infrastructure & Development Complete DCC Bylaw review of December Community Underway transportation projects 2016 Infrastructure & Development Amend bylaws to implement the December Community Transportation Master Plan adopted November Underway Integrated Transportation 2016 Infrastructure & 14, 2016. Now proceeding with Traffic Bylaw and Framework (ITF) Development Zoning Bylaw Schedule B updates.

Foster Community Development Target Lead Division Notes Status through Social Planning Date Submit resolution to SILGA and September Community Resolution in support of comprehensive Complete UBCM regarding the need to 2016 Infrastructure & affordable, accessible childcare endorsed at the develop and maintain Development 2016 UBCM Convention comprehensive, accessible and affordable childcare Where possible, support Annually Community Assisted in the successful delivery of the Cities Fit Underway community groups and agencies in Infrastructure & for Children conference the provision of youth and senior Development oriented initiatives Ensure City events, such as Annually Community Sustainability and TDM programs continue to Underway sustainability and TDM events, Infrastructure & actively engage youth through a diversity of actively engage youth Development communications and programs. For example, the City has expanded digital media engagement to better reach youth, and sponsored sustainability related materials through the Planet Protectors education program directly within local schools Consider the needs of youth and Annually Community Underway seniors when prioritizing sidewalk Infrastructure & and multi use trail connections Development Support the Social Planning Council As needed Community Currently working with the Social Planning Council Underway in the provision of social planning Infrastructure & on matters related to attainable housing, services to the City, including Development homelessness, panhandling programs and initiatives to address homelessness, childcare, attainable housing, food security and neigbourhood safety Specifically identify opportunities As needed As needed • Human Resources: hosted three practicum Underway to include youth in consultation students from Okanagan College in June processes 2015; presentations to various organizations, as requested • Fire Services: Offers several programs for children and youth, including “Stop Drop and Roll” school tours, “Young Driver Education Session”, and “Babysitter and Home Alone Safety” among many others; in 2015, 76 public education opportunities were conducted by Vernon Fire – Rescue; YTD total for 2016 is 24 • Community Infrastructure & Development: ongoing implementation of School Travel Plans; youth were specifically included in the Parks Master Plan consultation process

42 Awards and Recognition

Tourism Vernon wins 2016 Gold Marcom Award

Tourism Vernon was honoured with a Gold MarCom Award in Tourism for their Tourism Vernon Website. One of the largest competitions of its kind in the world, the MarCom Awards is an international competition that recognizes outstanding creative achievement by marketing and communication professionals. Angeline Chew, Tourism Manager for the City of Vernon was the team lead on the development and implementation of the new Tourism Vernon website.

2015 Canadian Award for Financial Reporting (CanFR)

The City of Vernon received the Canadian Award for Financial Reporting (CanFR) from the Government Financial Officers Association (GFOA) -an award the City and Financial Services, have received for the last seven years. The purpose of the GFOA award program is to encourage and assist Canadian local governments to go beyond the minimum requirements of generally accepted accounting principles—to prepare comprehensive annual financial reports that demonstrate the spirit of transparency and full disclosure. The award recognizes excellence in governmental accounting and financial reporting and represents a significant accomplishment by a municipal government and its management.

2016 Distinguished Budget Presentation Award

The Government Finance Officers Association of the United States and Canada (GFOA) awarded the City of Vernon the GFOA's Distinguished Budget Presentation Award for its 2016 budget. The award represents a significant achievement by the entity. It reflects the commitment of the governing body and staff to meeting the highest principles of governmental budgeting. In order to receive the budget award, the entity had to satisfy nationally recognized guidelines for effective budget presentation. These guidelines are designed to assess how well an entity's budget serves as a policy document, a financial plan, an operations guide and a communications device.

Top 30 HR Professionals in Canada: Raeleen Manjak, City of Vernon

Raeleen Manjak, Director of Human Resources for City of Vernon, has been recognized as one of the Top 30 HR Professionals in Canada by Human Resource Magazine Canada. Manjak was noted for her work in developing and implementing a performance leadership culture at the City in 2016 through strategic capacity building. Manjak and her team also focused on continuing the organization’s commitment to a safe and respectful work environment in 2016. As a result, the City of Vernon has received certificates of recognition for its safety work systems, as well as its return to work/stay at work program.

43 Committees and Boards 2016 Advisory Planning Committee External Council Appointments: Council Representative: Juliette Cunningham Arts Council of North Okanagan Alternate: Bob Spiers Dalvir Nahal Alternate: Brian Quiring Affordable Housing Advisory Committee Council Representative: Juliette Cunningham Canada Day Committee Council Representative Brian Quiring Scott Anderson Alternate: Dalvir Nahal Chamber of Commerce Liaison Audit Committee Catherine Lord Council Representative: Catherine Lord Alternate: Brian Quiring Council Representative: Bob Spiers Council Representative: Juliette Cunningham Downtown Vernon Association Alternate: All other members of Council Brian Quiring

Biosolids Advisory Committee Drought Response Team Council Representative: Scott Anderson Catherine Lord Council Representative: Mayor Mund Alternate: Dalvir Nahal Alternate: Dalvir Nahal Funtastic Sports Society Liaison Economic Development Mayor Mund Council Representative: Catherine Lord Alternate: Brian Quiring Kelowna Airport Advisory Committee Mayor Mund Emergency Measures Policy/Planning Council Representative: Mayor Mund Library – North Okanagan Regional Library Catherine Lord Finance Committee Alternate: Dalvir Nahal Council Representative: Mayor Mund Council Representative: Catherine Lord Liquid Waste Management Plan Public Advisory Committee Council Representative: Bob Spiers Scott Anderson Alternates: All Council Members Alternate: Juliette Cunningham Municipal Insurance Association Greater Vernon Advisory Committee Scott Anderson Director: Mayor Mund Alternate: Juliette Cunningham Director: Bob Spiers Director: Juliette Cunningham North Okanagan Early Years Council Alternate: Catherine Lord Juliette Cunningham Alternate: Scott Anderson North Okanagan Regional Advisory Committee (OK College) North Okanagan Regional District Brian Quiring Director: Mayor Mund Alternate: Juliette Cunningham Director: Catherine Lord Director: Juliette Cunningham O’Keefe Ranch and Historical Society Director: Brian Quiring Dalvir Nahal Alternates: All Council Members OKIB/First Nations Liaison Okanagan Basin Water Board Mayor Mund Appointments to this Committee are by recommendation – Board Chair will make appointment from the members on the Board. Regional Growth Management Committee Council Representative: Juliette Cunningham Juliette Cunningham Alternate: Catherine Lord Alternate: Catherine Lord

Tourism Advisory Committee Regional Agricultural Advisory Committee Council Representative: Dalvir Nahal Scott Anderson Alternate: Catherine Lord Ribbons of Green Trail Committee Transportation Advisory Committee Catherine Lord Transportation Advisory Committee Council Representative: Brian Quiring Vernon Winter Carnival Liaison Alternate: Scott Anderson Mayor Mund

44 Permissive Tax Exemptions DBA Name Folio Civic Address Total Exemption Churches and Houses of Worship ALEXIS PARK CHURCH 05560.000 3906 35A ST $ 1,296 ALL SAINTS ANGLICAN 00093.000 3205 27 ST 3,344 CHRISTIAN REFORMED CHURCH OF VERNON 05480.000 3605 12 ST 1,065 CHURCH OF GOD OF PROPHECY 06464.000 4300 BELLA VISTA RD 294 EMMANUEL FELLOWSHIP BAPTIST 05287.003 3412 15 AVE 2,318 ESSENTIALIST CHURCH OF CHURCH 02651.000 2001 45 AVE 769 FAITH BAPTIST CHURCH 01975.000 3910 27A ST 3,599 FAITH BAPTIST CHURCH 02007.000 3909 28 ST 695 FIRST BAPTIST CHURCH 02997.000 1406 32 AVE 1,467 GERMAN CHURCH OF GOD 02264.007 4312 25 ST 994 JESUS CHRIST OF LATTER DAY SAINTS 03709.001 1506 35 ST 1,027 KNOX PRESBYTERIAN CHURCH 00866.000 3701 32 AVE 1,411 LIVING WORD LUTHERAN CHURCH 07357.550 6525 OKANAGAN LANDING RD 1,222 NEW APOLSTOLIC CHURCH 02565.020 4203 PLEASANT VALLEY RD 644 NO SIKH CULTURAL SOCIETY 03714.025 3800 COMMONAGE CRES 276 OKAN ASSEMBLY CTR FOR JEHOVAH 05287.002 1424 MISSION RD 6,155 OUR LADY OF PEACE 04092.000 3016 37 ST 753 PEACE LUTHERAN CONGREGATION 06029.001 1204 30 AVE 1,768 SALVATION ARMY COMMUNITY CHURCH 00844.005 3303 32 AVE 3,566 SLAVIC CHRISTIANS OF EVANGELIC 01913.110 2306 40 AVE 664 ST JAMES ROMAN CATHOLIC CHURCH 00517.000 2607 27 ST 2,260 ST JOSAPHATS UKRAINIAN CATHOLIC 02546.000 2210 40 AVE 978 TRINITY UNITED CHURCH 04158.100 3300 ALEXIS PARK DR 5,059 UKRAINIAN GREEK OTHODOX CHURCH 01920.010 4105 27 ST 1,832 VERNON ALLIANCE CHURCH 02245.005 4301 27 ST 1,942 VERNON ALLIANCE CHURCH 02249.000 4305 27 ST 876 VERNON ALLIANCE CHURCH 02253.000 2601 43 AVE 2,497 VERNON CHRISTADELPHIAN 06099.020 19-2200 40 ST 1,254 VERNON CHRISTIAN FELLOWSHIP 02402.000 4507 29 ST 1,818 VERNON CHRISTIAN FELLOWSHIP 04451.002 4506 29 ST 1,400 VERNON CHURCH OF CHRIST 02534.007 4107 PLEASANT VALLEY RD 356 VERNON FAMILY CHURCH 03820.005 3508 25 AVE 4,331 VERNON FULL GOSPEL TABERNACLE 07401.340 5871 OKANAGAN LANDING RD 1,388 VERNON GOSPEL CHAPEL 02563.015 4106 PLEASANT VALLEY RD 1,118 VERNON JAPANESE CULTURAL SOCIETY 07433.200 4895 BELLA VISTA RD 846 VERNON MUSLIM ASSOC. 03725.000 3414 17 AVE 700

Educational Institution PV CHRISTIAN ACADEMY 02590.001 1802A-1802 45 AVE 7,435 PV CHRISTIAN ACADEMY 02590.001 1802A-1802 45 AVE 1,738 ST JAMES SCHOOL 00502.000 2700 28 AVE 8,142

45 Permissive Tax Exemptions | Continued

DBA Name Folio Civic Address Total Exemption Social Services ABBEYFIELD HOUSE 03907.001 3511 27 AVE $ 3,272 CANADIAN MENTAL HEALTH ASSOCIATION 00090.000 3305 27 ST 1,315 CANADIAN MENTAL HEALTH ASSOCIATION 01445.000 3100 28 AVE 16,397 CANADIAN MENTAL HEALTH ASSOCIATION 03384.000 3405 OKANAGAN AVE 1,352 CANADIAN MENTAL HEALTH ASSOCIATION 03821.006 3605 24 AVE 1,995 FIRST NATIONS FRIENDSHIP CTR 01353.000 2902 29 AVE 3,296 FIRST NATIONS FRIENDSHIP CTR 01355.000 2904 29 AVE 3,316 GOOD SAMARITAN CANADA 04484.005 4904 20 ST 25,026 GOOD SAMARITAN CANADA 04484.010 4900 20 ST 14,977 JOHN HOWARD SOCIETY 03840.100 2307 43 ST 5,249 KINDALE - SEATON CTR 06133.020 1340 POLSON DR 5,434 LITERACY & YOUTH INITIATIVES 01850.002 3104 37 AVE 2,801 N.O. COMMUNITY LIFE SOCIETY 02534.071 1307 40 AVE 1,054 N.O. COMMUNITY LIFE SOCIETY 02563.010 4102 PLEASANT VALLEY RD 1,389 NO NEUROLOGICAL ASSOCIATION 01205.000 2802 34 ST 32,687 NO YOUTH & FAMILY SERVICES 00963.000 3100 32 AVE 6,831 NO YOUTH & FAMILY SERVICES 01921.000 4107 27 ST 1,150 NO YOUTH & FAMILY SERVICES 01922.000 4109 27 ST 1,370 OK COMM - COLUMBUS COURT 04048.018 3003 GATEBY PL 9,755 PEOPLE PLACE 01552.105 3402 27 AVE 25,720 PEOPLE PLACE 01552.110 3400 27 AVE 5,177 SALVATION ARMY - NORTH THRIFT SHOP 04490.010 1-5400 24 ST 15,994 SALVATION ARMY D/TOWN THRIFT SHOP 01382.000 3102 29 AVE 4,965 SCHUBERT CENTRE SOCIETY 04048.040 3505 30 AVE 14,651 TRINITY UNITED - CAMP HURLBURT 07801.200 9657 EASTSIDE RD 16,435 UPPER ROOM MISSION 01538.000 3405 27 AVE 1,977 UPPER ROOM MISSION 01539.000 3403 27 AVE 7,761 V & D HOSPICE SOCIETY 03856.001 3506 27 AVE 4,515 V &D COMMUNITY LAND TRUST SOCIETY 03859.000 3502 27 AVE 15,355 VDACL - 26 ST GROUP HOME 00060.000 3307 26 ST 1,760 VDACL - 3601 36A ST GROUP HOME 04159.021 3601 36A ST 1,249 VDACL - 39 ST GROUP HOME 03959.000 2803 39 ST 1,437 VDACL - 4240 ALEXIS PARK DR 03925.000 3601 27 AVE 3,274 VDACL - VENTURE TRAINING 04230.100 4240 ALEXIS PARK DR 8,996 VERNON NATIVE HOUSING PROJECT 03805.008 4305 19 AVE 5,892 VERNON RESTHOME 03917.000 2808 35 ST 7,149 WOMEN'S TRANSITION HOUSE 00570.001 2603 26 ST 4,519 WOMEN'S TRANSITION HOUSE 02464.000 3502 19 ST 2,737

Cultural POWERHOUSE THEATRICAL SOCIETY 01826.010 2901 35 AVE 5,715 VERNON MUSIC SCHOOL 02869.000 1705 32 AVE 4,096 VERNON MUSIC SCHOOL – COACH 02868.000 1705 32 AVE 3,377

Educational ALLAN BROOKS NATURE CTR 05289.004 250 ALLAN BROOKS WAY 2,348 ALLAN BROOKS NATURE CTR 05289.004 250 ALLAN BROOKS WAY 1,571 OKANAGAN SCIENCE CENTRE & HERITAGE 00635.000 2704 HWY 6 7,873 OKANAGAN SCIENCE CENTRE & HERITAGE 00635.000 2704 HWY 6 21,700

46 Permissive Tax Exemptions | Continued DBA Name Folio Civic Address Total Exemption Recreational OK LANDING COMMUNITY ASSOCIATION 07815.000 7813-7811 OKANAGAN LANDING RD $ 4,438

Mixed and Unique ARMY NAVY & AIRFORCE VETERANS 02366.003 2500 46 AVE 2,066 B&G, CURLING & HALINA CLUBS 04135.010 3310 37 AVE 41,266 B&G, CURLING & HALINA CLUBS 04135.010 3310 37 AVE 15,858 NORD HERONRY 04487.047 107-2200 53 AVE 127 NORD HERONRY 04487.048 108-2200 53 AVE 127 NORD HERONRY 04487.049 109-2200 53 AVE 127 ST JOHNS AMBULANCE 02676.002 1905-1901 47 AVE 5,094 SCOUTS CANADA 02676.002 1905-1901 47 AVE 717 SUNNYVALE RESTHOME SOCIETY 02255.007 4306 25 ST 438 SUNNYVALE RESTHOME SOCIETY 02255.009 4308 25 ST 256 SUNNYVALE RESTHOME SOCIETY 02255.015 4304 25 ST 1,694 VERNON & AREA PRO LIFE SOCIETY 01067.000 3102 31 AVE 1,920 VERNON PENSIONERS - MCCOLLOUGH 01196.001 3400 COLDSTREAM AVE 4,209 VERNON PENSIONERS - MCCOLLOUGH 01196.001 3400 COLDSTREAM AVE 1,194

New 2014 N.O. COMMUNITY LIFE SOCIETY 07090.036 5813 RICHFIELD PL 1,580

New 2015 KINDALE DEVELOPMENTAL ASSOCIATION 03831.101 1-4100 25 AVE 290 KINDALE DEVELOPMENTAL ASSOCIATION 03831.102 2-4100 25 AVE 572 KINDALE DEVELOPMENTAL ASSOCIATION 03831.106 6-4100 25 AVE 290 SALVATION ARMY - NORTH THRIFT 04490.010 1-5400 24 ST 1,521 V&D CDN MENTAL HEALTH ASSOCIATION 04230.001 4206 ALEXIS PARK DR 4,658 V&D CDN MENTAL HEALTH ASSOCIATION 04487.034 2201 53 AVE 4,860 VDACL - 23RD ST VENTURE TRAINING 02672.002 4607 23 ST 5,394

New 2016 HERONRY PROTECTION CONVENANT KR114463 04486.000 5104 20 ST 276 HERONRY PROTECTION CONVENANT KR114463 04486.000 5104 20 ST 300 JOHN HOWARD SOCIETY 01578.001 3301 24 AVE 1,991 KINDALE DEVELOPMENTAL ASSOCIATION 05482.010 902 35 AVE 702 VERNON WOMEN'S TRANSITION HOUSE 02357.005 2400 46 AVE 9,153 $ 525,321 DBA Name Folio Civic Address Total Exemption Revitalization Tax Exemption 0821153 BC LTD. 01072.011 1 - 3126 31 AVE $ 2,554 0821153 BC LTD. 01072.012 2 - 3126 31 AVE 3,028 0821153 BC LTD. 01072.013 3 - 3126 31 AVE 637 0821153 BC LTD. 01072.014 4 - 3126 31 AVE 5,404 0821153 BC LTD. 01072.015 5 - 3126 31 AVE 5,207 0821153 BC LTD. 01072.016 6 - 3126 31 AVE 5,286 0821153 BC LTD. 01072.017 7 - 3126 31 AVE 5,197 27,313

ORTHO TERRA HOLDINGS 002036.011 1 – 4010 27 ST 3,747 ORTHO TERRA HOLDINGS 02036.012 2 – 4010 27 ST 1,420 ORTHO TERRA HOLDINGS 02036.013 3 – 4010 27 ST 3,747 8,915

CORVELAY INC 01408.000 2801 32 ST 221 0944125 BC LTD. 02207.000 4101 32 ST 10,108 0976816 BC LTD. 02038.005 4012 27 ST 2,170 12,499

SILVER CITY HOLDINGS INC 01189.010 3412 COLDSTREAM AVE 10,108 SCHNEIDER,ROBIN & KATIE 02028.012 4077 28 ST 596 0776928 BC LTD. 02028.002 2720 41 AVE 741 LARSEN, SHERYL & RICHARD 02096.010 101 – 4107 29 ST 334 LARSEN, SHERYL & RICHARD 02096.020 102 – 4107 29 ST 334 LARSEN, SHERYL & RICHARD 02096.030 201 – 4107 29 ST 337 LARSEN, SHERYL & RICHARD 02096.040 202 – 4107 29 ST 337 1058570 BC LTD 01380.000 3100 29 AVE 99 1058570 BC LTD 01381.000 3100 A 29 AVE 99 $ 61,710

48 Council Remuneration and Expenses

NAME OFFICE 2016 REMUNERATION EXPENSES TOTAL

Mund, Akbal Mayor $ 71,228.35 $ 3,953.19 $ 75,181.54 Anderson, Scott Councillor 23,958.59 3,244.09 27,202.68 Cunningham, Juliette Councillor 26,927.82 3,316.22 30,244.04 Lord, Catherine Councillor 23,045.63 5,399.38 28,445.01 Nahal, Dalvir Councillor 22,332.47 1,609.72 23,942.19 Quiring, Brian** Councillor 24,140.15 40.00 24,180.15 Spiers, Robert Councillor 23,885.66 23,885.66 Total $ 215,518.67 $ 17,562.60 $ 233,081.27

**MQN Architects $ 528,064.23 Vernon Multi-Use facility expansion 1,000.12 Recreation Centre garbage enclosure 244.12 Centennial Arena dashboard system $ 529,308.47

**MQN Interiors Ltd. $ 210.00 Parkade design fees

49 Employee Remuneration and Expenses

GROSS EXPENSES EMPLOYEE NAME DIVISION TOTAL EARNINGS (NET OF TAX)

Adkins, Ian J Operation Services $ 88,510 $ 1,260 $ 89,770 Bandy, Brett Corporate Services 98,932 43 98,975 Banning, Neil D Operation Services 76,683 479 77,162 Barker, Cindy Financial Services 95,164 1,483 96,647 Beauregard, Mike Operation Services 86,926 288 87,214 Bedard, Richard R Community Infrastructure & Development 80,208 6,026 86,234 Bertles, Kevin Financial Services 139,978 11,665 151,643 Blair, Jack M Fire Rescue Services 120,818 339 121,157 Blakely, Susan E Corporate Services 84,848 2,395 87,243 Bond, Brent H Fire Rescue Services 127,271 707 127,978 Bouchard, Martin Operation Services 79,418 556 79,974 Bradley, Jodie D Fire Rescue Services 97,891 81 97,972 Bridal, Patricia Corporate Services 137,022 5,967 142,990 Bridge, Sheila K Community Infrastructure & Development 78,144 519 78,663 Broderick, Craig A Community Infrastructure & Development 89,399 3,105 92,504 Cecchini, Darren Fire Rescue Services 124,490 229 124,718 Chew, Angeline S Community Infrastructure & Development 85,218 18,707 103,925 Chirkoff, Paul Operation Services 83,578 125 83,703 Clarke, Colin A Fire Rescue Services 105,764 183 105,947 Clary, Joanie Human Resources Services 76,822 2,252 79,074 Connor, Bryce P Operation Services 93,609 302 93,910 Coughlin, James P Recreation Services 86,189 159 86,348 Cover, Dave Operation Services 101,334 - 101,334 Crawford, Bradley Fire Rescue Services 100,974 218 101,192 Cucheran, Robert Fire Rescue Services 103,959 - 103,959 Dobbins, Craig Operation Services 81,822 270 82,093 Donker, Barend Corporate Services 88,916 509 89,425 Doorman, John W Fire Rescue Services 99,192 77 99,269 Dowhaniuk, Mark Community Infrastructure & Development 108,775 2,717 111,492 Enns, Lyle Operation Services 86,518 440 86,958 Flick, Kimberly S Community Infrastructure & Development 141,826 4,007 145,833 Foster, Anne Marie Corporate Services 97,946 524 98,470 Fredin, Clayton C Human Resources Services 94,848 3,420 98,268 Fuhr, Daniel R Operation Services 79,829 440 80,269 Gaucher, Geoffrey Corporate Services 75,255 397 75,653 Gawne, Kevin M Operation Services 83,330 1,528 84,858 Gaythorpe, Glen Operation Services 78,481 770 79,251 Gilroy, Chad Fire Rescue Services 95,687 53 95,739 Gobbett, Carl Operation Services 88,243 479 88,721

50 Employee Remuneration and Expenses | Continued

GROSS EXPENSES EMPLOYEE NAME DIVISION TOTAL EARNINGS (NET OF TAX) Grant, James A Corporate Services 95,164 123 95,287 Green, Keith R Fire Rescue Services 142,426 2,685 145,111 Hawthorne, Mark Operation Services 81,532 486 82,018 Holman, Kevin J Operation Services 78,432 587 79,018 Ikesaka, Wayne Corporate Services 115,535 4,617 120,152 Imrich, Douglas R Fire Rescue Services 119,340 - 119,340 Irwin, Sean A Operation Services 87,945 290 88,235 Jeffery, Tyson C Operation Services 77,612 964 78,576 Juniper, Ken L Community Infrastructure & Development 79,776 - 79,776 Kanester, Clinton Corporate Services 99,667 423 100,089 Keenan, Trevor J Fire Rescue Services 104,633 896 105,529 Klymchyk, Michael Community Infrastructure & Development 79,776 345 80,121 Knuhtsen, Shawn Community Infrastructure & Development 85,237 2,799 88,036 Koenig, Shirley A Operation Services 139,704 255 139,959 Kozin, Serge Operation Services 85,860 4,105 89,965 Kruysifix, Derek Fire Rescue Services 101,848 161 102,009 Kryszak, Kendra S Community Infrastructure & Development 84,881 692 85,573 Kulak, Chris Fire Rescue Services 119,800 227 120,027 Laing-Gahr, Tanya Corporate Services 83,807 2,101 85,908 Law, Debra L Financial Services 96,066 4,470 100,537 Manjak, Raeleen M Human Resources Services 134,900 3,213 138,113 Mann, Reinhard Fire Rescue Services 127,931 57 127,988 Markel, Marvin A Operation Services 90,998 1,478 92,476 McGiverin, Ryan E Fire Rescue Services 99,215 174 99,390 McLuckie, Paula M Human Resources Services 95,165 3,636 98,801 Miles, Robert Community Infrastructure & Development 93,583 2,649 96,232 Mitchell, Stanley Recreation Services 80,624 283 80,907 Morrison, Nicholas Operation Services 75,378 435 75,813 Nadeau, Daniel D Fire Rescue Services 96,469 229 96,698 Nuriel, Roy Community Infrastructure & Development 82,818 829 83,647 Olson, Greg W Operation Services 81,188 - 81,188 Olson, Matthew B Fire Rescue Services 102,648 68 102,716 Olsson, Stephen A Community Infrastructure & Development 75,146 2,325 77,471 Ovens, Chris C Operation Services 77,301 95 77,396 Parker, Ryan Operation Services 77,633 495 78,128 Parsons, Brian G Fire Rescue Services 103,966 218 104,184 Pearce, William C Administration Services 204,837 3,230 208,067 Pearson, Joel M Fire Rescue Services 99,352 227 99,579 Poole, Kevin W Community Infrastructure & Development 109,828 6,014 115,841 Pshyk, Scott J Fire Rescue Services 97,800 68 97,868 Reich, Allyson Fire Rescue Services 97,625 290 97,916 Reichlin, Guido Fire Rescue Services 97,029 259 97,288

51 Employee Remuneration and Expenses | Continued

DIVISION GROSS EXPENSES EMPLOYEE NAME TOTAL EARNINGS (NET OF TAX) Rice, James D Operation Services 110,989 1,276 112,265 Rintoul, Dale M Community Infrastructure & Development 108,607 1,804 110,411 Robinson, Chris Fire Rescue Services 105,987 87 106,075 Roesler, Darren Operation Services 85,629 160 85,789 Ross, Doug Recreation Services 119,905 3,826 123,732 Satchell, Kris D Corporate Services 85,670 1,907 87,576 Sengotta, Ray G Operation Services 78,033 515 78,548 Sibilleau, Dale R Fire Rescue Services 103,471 172 103,643 Sinclair, Helen J Community Infrastructure & Development 89,622 3,842 93,465 Sissons, Douglas Operation Services 76,027 188 76,215 Skolrood, Lawrie Fire Rescue Services 108,339 522 108,861 Stoll, Michael Fire Rescue Services 104,781 371 105,152 Stranks, Ed J Community Infrastructure & Development 107,345 1,499 108,844 Strobel, Richard D Operation Services 95,525 8,144 103,669 Stuart, Aaron C Financial Services 78,172 2,721 80,893 Taylor, Dennis Operation Services 85,560 1,297 86,858 Thomas, Jamie Operation Services 92,340 70 92,410 Thompson, Greg Community Infrastructure & Development 79,944 3,657 83,601 Toopitsin, Henry Operation Services 80,242 489 80,731 Tucker, Cole Operation Services 82,609 302 82,910 Van Dyke, William Operation Services 83,441 - 83,441 Wakefield, Dean Fire Rescue Services 114,825 75 114,900 Walker, Dan Fire Rescue Services 126,637 238 126,875 Watson, Amanda Community Infrastructure & Development 98,937 3,406 102,343 Wright, Shayne J Recreation Services 75,783 5,701 81,484 Wycott, Curtis C Operation Services 81,629 260 81,889 $ 10,364,346 $ 167,738 $ 10,532,084

All Other Employees $ 12,410,243 $ 120,137 $ 12,530,380

Grand Total $ 22,774,588 $ 287,875 $ 23,062,464

52 Statement of Severance Agreements

In accordance with the requirements of the Financial Information Act below is a schedule of Severance Agreements and equivalent's month range of compensation for the year 2016 for which severance payments commenced in 2016.

Number of Severance Agreements: Two Range of equivalent's months pay: 10

Approved by: Dated: May 16, 2017 Acting Director, Financial Services

Approved by Council: Dated: May 16, 2017 Mayor

Statement of Guarantees

In accordance with the requirements of the Financial Information Act below is a summary of Guarantees in effect for the year 2016. The City of Vernon has issued an irrevocable letter of credit in favour of the Agricultural Land Commission (ALC) as a guarantee to fund works required by the ALC as a condition of a property being removed from the Agricultural Land Reserve. The property is being developed by the City. The amount of the guarantee is $716,000. As of December 31, 2016 no drawing on the letter of credit has occurred.

Approved by: Dated: May 16, 2017 Acting Director, Financial Services

Approved by Council: Dated: May 16, 2017 Mayor

53 Grants to Organizations PAYEE 2016 2015 GRANT TYPE All Saint's Anglican Church $ 851 $ - Council Discretionary Grant - Food for Fines Barton Rebecca 500 5,000 Heritage Restoration Grant Brenner, Manfred and Edith 102 2,507 Heritage Restoration Grant Canada Day Committee - 1,000 Canada Day Contribution Chippendale, Sean 3,393 500 Heritage Retention Incentive Grant Community Futures Development Corp of N Okanagan 1,400 - Council Discretionary Grant Csanadi, Miklos - 4,749 Heritage Restoration Grant Downtown Vernon Association - 8,000 Council Discretionary Grant - Mural Maintenance Downtown Vernon Association 37,000 37,000 Downtown Landscaping Maintenance Downtown Vernon Association 8,000 8,000 Civic Sounds Grant Entner, Ryan and Shelby 192 - Heritage Retention Incentive Grant Fullerton Judy - 3,000 Heritage Restoration Grant for 2906 26 Street Kidney Foundation Of Canada 144 - Council Discretionary Grant Morgan, Kevin - 100 Snowbuddies Program Morgan, Kristen - 100 Snowbuddies Program Nobrega, Darren - 400 Heritage Retention Incentive Program North Okanagan Artists Alternative 5,000 - Council Discretionary Grant North Okanagan Neurological Association (NONA) 10,000 - Council Discretionary Grant North Okanangan Canada Day Society 10,000 - Canada Day Grants In Aid North Okanangan Canada Day Society 2,000 - Canada Week Grant North Okanangan Canada Day Society 2,500 - Grant from Heritage Canada North Okanagan Pipes And Drums - 3,000 Council Discretionary Grant Okanagan Military Tattoo Society 4,000 - Council Discretionary Grant O'Keefe Ranch Heritage Society 150,000 150,000 Operating and Capital Grants Okanagan Regional Library 21,420 17,220 Sunday Library Opening Grant Power House Theatrical Society 2,500 - Council Discretionary Grant United Way North Okanagan Columbia Shuswap 5,224 3,500 Council Discretionary Grant Upper Room Mission 9,000 14,000 Council Discretionary Grant - Community Grant Upper Room Mission 3,402 - Council Discretionary Grant - Food for Fines Program Van Zwaajj, R and M 500 - Heritage Retention Incentive Grant Vernon & District Family History Society - 770 Council Discretionary Grant Vernon BMX Club - - Council Discretionary Grant Vernon Community Music School Association - 10,000 Council Discretionary Grant Vernon Concert Band Society 1,360 - Council Discretionary Grant Vernon Lawn Bowling Club - 8,000 Council Discretionary Grant Vernon Native Housing Society 31,347 - Affordable Housing Grant Vernon Rowing and Dragon Boat Club - 3,000 Council Discretionary Grant Vernon Women's Transition House Society - 5,000 Council Discretionary Grant Vernon Winter Carnival Society 5,000 10,000 Council Discretionary Grant Vernon Winter Carnival Society 10,000 - Winter Carnival Grant Youth Achievement & Appreciation Festival Committee - 1,400 Council Discretionary Grant Total Grants $324,834 $296,246

54 Payments to Vendors in Excess of $25,000

VENDOR NAME 2016 2015* PURPOSE 0460463 BC Ltd $ - $ 38,223 Refund SUB00151 cash security Contractor for janitorial services at City Hall, RCMP, and parks 0696633 BC Ltd dba Precision Cleaners - 68,089 facilities 0888718 BC Ltd - 37,124 Refund SUB00479 cash security 0934088 BC Ltd 26,482 - Refund DP000561 cash security and off-site works 1 & 2 Electric Ltd 170,513 55,871 Contractor for electrical various buildings 460463 BC Ltd - 45,764 Refund of EP000054 and DP000570 cash securities 557969 BC Ltd Dba Superior Excavating 228,416 - Contractor for Smith Road sewer local area service Contractor for janitorial services for downtown washroom 6-4 Building Maintenance Ltd - 33,137 facilities A & D Asphalt Solutions Ltd 405,748 314,768 Contractor for paving A & G Supply Ltd 51,310 50,416 Contractor for commercial cleaning products Advanced Powerlines Ltd 83,202 - Transformer installation Advantage Asset Tracking Inc 66,063 67,492 GPS units for fleet and monitoring for the year Aecom Canada Ltd - 141,835 Consultant for stormwater utility Allpro Tree & Landscape Services Inc 63,690 65,367 Contractor for tree maintenance Altec Industries Ltd - 139,034 Telescopic articulating aerial device Andrew Sheret Ltd 139,125 98,631 Purchase supplies for building maintenance Arborcare Tree Service Ltd - 57,193 Contractor for chipping program Associated Environmental Consultants Inc 73,667 48,767 Environmental services and projects Associated Fire & Safety 27,220 - Firefighter turnout gear ATS Electric & Technical Service Ltd 69,617 67,239 Contractor for electrical and lighting for recreation centres Bannister Chev-Geo-Olds Inc - 35,352 Vehicle purchase BC Assessment Authority - Taxation 527,698 547,916 Transfer BC assessment taxes collected BC Hydro & Power Authority 2,735,122 2,109,282 Electric utility, pole relocates and contributions in aid BC Ltd 580245 Dba Valleyview Contracting 54,396 - Lawn mowing BC Transit 1,707,049 2,121,806 Contractor for transit services Bell Media Inc-Ctv British Columbia 31,452 82,949 Tourism campaign BES-Building Energy Solutions Ltd 25,232 - Energy study for recreational centres Biomaxx Wastewater Solutions Inc 66,462 60,616 Purchase supplies for sanitary sewer operation Black Press Group Ltd 129,359 117,893 Local newspaper advertising Brandalliance - 30,822 Recreation and tourism goods and supplies Brandt Tractor Ltd - 163,700 Backhoe purchase and vehicle parts and maintenance Brenntag Canada Inc 131,369 86,159 Purchase chlorine products Bry-Mac Mechanical Ltd 26,767 75,808 Mechanical contractor for HVAC repair and maintenance Busy Bee Pest Control 36,750 35,700 Contract for weed control Canada Post Corporation 60,548 75,757 Postage Canada Safety Equipment Ltd 76,464 46,526 Purchase safety equipment Canadian Mental Health Association Vernon 37,141 - Property supplemental reassessment and recycling Canadian National Railway Co 27,022 34,252 Rail crossing maintenance Canadian Professional Management Services Inc 103,308 208,892 Management consulting fees Canadian Restaurant Supply 25,343 - Kitchen equipment for recreation centre Canadian Tire - 27,167 Refund supplemental cycle #10, and employee purchase plan) Capri Insurance 361,767 443,832 City facility and fleet insurance Carlisle Developments Inc 266,961 - Refund cash security SUB00591 Caro Analytical Services 43,331 32,022 Contractor for analytical testing CDW Canada Inc 65,003 38,963 City network and hardware upgrades CGL Contracting Ltd 900,963 - Contractor for 30th Street upgrade Chances Bulk Unloading 32,298 31,832 Purchase road de-icing salt Chapman Mechanical Ltd - 174,918 PV arena dehumidification City Furniture 25,325 - Employee purchase plan (EPP) employees pay 100% for EPP CL Keith Holdings Ltd and Nechako Plains Holdings - 28,837 Road Dedication

55 Payments to Vendors in Excess of $25,000 | Continued

VENDOR NAME 2016 2015* PURPOSE Coldstream Construction 28,430 - VWRC lunchroom renovation and operation storage sheds Combined Mechanical Contractors Ltd - 81,634 Rec centre kitchen renovatation and water storage tanks Commercial Aquatic Supplies - Db Perks & - 36,211 Recreation centre parts and supplies Complete Climate Control Inc 45,692 - Arena compressor servicing Corix Utilities Inc 68,846 72,436 Water meter reads Corix Water Products Limited Partnership 203,845 167,849 Purchase supplies and materials for water system Corporate Express 50,783 51,452 Purchase office supplies Darin'S Plumbing Ltd 48,514 - Contract for plumbing repair and maintenance Davidson Lawyers Llp / Davidson Pringle Llp 353,219 34,627 Legal fees and land purchase Decor8 Painting (1990) Ltd 53,944 - Parkade painting Destination Think Professional Services Inc 160,196 - Tourism marketing Direct Energy Marketing Ltd 64,070 87,426 Natural gas utility Distefano Architecture Ltd - 101,294 Consulting for recreation centre renovation District of Coldstream 55,161 56,817 Monthly transit service Down Under Pipe Inspection 35,845 35,405 Contractor for storm and sanitary main inspections Downtown Vernon Association (DVA) 411,154 433,333 Transfer business improvement area taxes and other Drive Products Inc 27,696 - Central hydraulic systems for fleet Duggan Patrick O - 106,969 Refund 2014 tax sale property - folio #06140.165 Durning Directions & Services Ltd 167,948 166,260 Contractor for tourism office operation Dynamic Asphalt Services Inc 94,892 81,001 Contractor for crack sealing EB Horsman & Son Ltd 147,125 128,181 Purchase inventoried parts and supplies Econolite Canada Inc 39,344 109,594 Purchase supplies for traffic control and street lights Eddie`s Blacktop Maintenance 64,595 - Paving and various asphalt works Edward Jones - 27,928 RRSP contributions on behalf of employee Eecol Electric Inc 50,817 - 3 phase distribution transformer Electromega Ltd 104,758 - Traffic control equipment EMCO Corporation 59,225 45,709 Purchase supplies for various water related products EMPS Electric Motor & Pump Service Ltd 47,399 - Contractor for pump supply and service Esolutions Group Limited 62,232 - Web hosting and licensing ESRI Canada Limited 77,221 81,510 Contractor for software maintenance Evergreen Building Maintenance Inc 181,008 131,999 Contractor for tree maintenance Executive Flight Centre Fuel Services Ltd 353,799 77,528 Purchase jet and aviation fuel for resale at airport 32nd Street (Hwy 97) 25th Avenue to Vernon Creek Storm Extreme Excavating Ltd 492,371 - Rehabilitation FDM Software Ltd 46,099 - Software support and maintenance Filterpro Services Canada Ltd 68,138 - Carbon for VWRC odour scrubers (Canada) a Div of Finning International Inc 219,331 - Caterpillar Front End Loader First Truck Center Vancouver 166,112 111,597 Fort Garry Tanker Pumper - fire rescue Fletcher Paine Associates Engineering Ltd 112,267 98,492 Engineering services - various projects Foothills Developments Ltd 41,158 - Refund cash security SUB00634 and SUB00652 Fortis BC 339,221 353,590 Natural gas utility FP Teleset 35,000 30,000 Postage payment postage meter Franz, Maria Anna 102,542 75,574 Tax sale redemption Frontline Traffic Control Services Inc 115,902 70,641 Traffic control at various projects Gelter, Colette - 54,740 Cash security SUB00496 refund Gilbert Parts Depot 62,279 59,341 Purchase supplies for City fleet Gilmore Terry - 25,114 Interior finishing at fire station 3 Predator Ridge Grizzly Curb & Concrete Ltd 195,309 297,377 Contractor for curb, gutter and sidewalk projects Grounds Guys Landscape Management 499,097 435,219 Contractor for cemetery and parks maintenance Guillevin International Co 98,070 46,299 Purchase inventoried parts and supplies Habitat Systems Inc 117,221 36,251 Mission Hill playground Hach Sales & Service Canada Ltd 79,993 56,393 Purchase supplies for water reclamation plant Handy Guys Home Renovation 76,961 63,386 Various repair and renovation projects Hayward Gordon Ulc - 29,829 Equipment, parts and maintenance supplies Henderson Recreation Equipment Limited 37,817 - Purchase playground equipment for Heritage Park Hi-Pro Sporting Goods Ltd 184,921 - Purchase and installation rubber flooring at Kal Tire Place Home Depot 53,837 45,259 Employee purchase plan (EPP), employees pay 100% for EPP

56 Payments to Vendors in Excess of $25,000 | Continued

VENDOR NAME 2016 2015* PURPOSE Houle Electric Limited - 37,801 Contractor for recreation centre MCC upgrade Howard Industries (2010) Ltd 48,100 44,404 Contractor for meals to RCMP detachment Husky Oil Marketing Company 40,805 51,622 Purchase supplies for City fleet Inprotect Systems Inc 29,770 - Vehicle detection warning signs and MacKay meter parts Insurance Corporation of British Columbia (ICBC) 80,973 - City fleet insurance Inter-Mtn Enterprises Inc 25,596 33,474 Signs, installation and mounting supplies Interprovincial Traffic Services Ltd - 86,085 Purchase supplies for traffic signals IRL Truck Centre Ltd 73,135 29,883 Purchase supplies for City fleet Jetpro Consultants Inc - 33,338 Design RNAV approaches and departures at airport K E S Resource Enterprise Ltd - 58,794 Purchase railway crossing materials Kal Tire Ltd 32,646 38,125 Purchase tires for City fleet Kalamalka Security & Investigations Inc 30,394 33,322 Security Patrol at various civic properties Keith Dahlen Construction Ltd - 37,483 Refund cash security EP000112 Cost sharing regional bio-solids facility and wastewater Kelowna - City Of 693,837 675,566 contributions Kelpin, Charles 332,219 45,260 Refund tax sale properties Kerr Wood Leidal Associates Ltd 288,103 421,012 Engineering services - various projects Ki Communications 29,436 - Professional media relations services King Hoe Excavating Ltd - 506,415 Okanagan Landing flood protection Knight's Vacuum Services Ltd 62,920 66,517 Bio solids disposal Kon Kast Products (2005) Ltd - 31,002 Purchase Tronson and Kal Lake Road barriers KPMG LLP T4348 59,955 61,740 Financial statement audit Lake Country Compost Distributors Ltd 29,099 - Top soil Lake Water Restoration Ltd - 100,396 EQ Basin cleaning services Larson, Richard 35,203 - Refund cash security - DP000562 Leko Pre Cast Ltd - 37,437 Purchase inventoried parts and supplies Lidstone & Company 79,167 58,279 Legal fees Line West Ltd 198,205 - Line painting Contractor for landscaping and snow removal at various Links Lawn & Yard Services 109,765 100,913 locations IS supplies, and employee purchase plan (EPP), employees pay London Drugs 40,814 - 100% for EPP Lordco Parts Ltd - 36,186 Purchase supplies for City fleet Maddocks Construction Ltd 872,514 734,583 Recreation centre front entrance renovation Maddox, W E - 30,410 Surveying Manulife Financial 1,228,451 1,203,380 Employee benefits includes employee paid long term disability Marjak Leasing - 35,451 Fleet vehicles purchase, leasing, and supplies Marlin Travel - 29,073 Employee purchase plan (EPP), employees pay 100% for EPP Mar-Tech Underground Services 209,758 229,593 Trenchless utility rehabilitation Medical Services Plan of BC 440,661 411,151 Employee benefits Metro Motors Ltd - 76,014 Vehicle purchases MHPM Project Managers - 28,620 Project management for VWRC OSB pre treatment facility Michelin North America (Canada) Inc - 40,206 Purchase tires for City fleet Micropeer Solutions Inc - 26,581 Purchase computer hardware and infrastructure upgrade Minister of Finance 10,238,602 10,774,164 Transfer of school taxes collected MMM Group Ltd - 35,886 Professional services and inspection on capital projects Contractor for mechanical repair and maintenance at Modern Energy Management Ltd - 36,130 recreation facilities Monaghan Engineering & Consulting Ltd 301,711 340,835 Engineering services - various projects Mountainview Systems Inc - 39,552 Trench shoring for operations MQN Architects 529,308 - Consulting and architectural fees for recreation facilities Municipal Insurance Assoc of BC 270,703 274,503 Liability insurance - premiums and deductibles Remittance employer and employee portions of pension Municipal Pension Plan 3,842,562 3,833,022 contributions Murdy & Mcallister Barristers & Solicitors 26,007 - Legal fees N O Columbia-Shuswap Regional Hospital 2,531,993 2,528,388 Transfer regional hospital taxes collected Nor-Val Rentals Ltd 28,044 34,468 Machine and tool rental

57 Payments to Vendors in Excess of $25,000 | Continued

VENDOR NAME 2016 2015* PURPOSE Nufloors Total Flooring Concepts(2008) Ltd - 59,880 Flooring for recreation centre pool area, and fire hall #3 Okanagan Aggregates Ltd 35,810 32,561 Purchase aggregate Okanagan College 54,460 - Training courses Okanagan Regional Library 1,722,305 1,670,689 Transfer regional library taxes collected Okanagan Traffic Control Professionals Inc 52,631 121,225 Contractor for traffic control services O'Keefe Ranch & Historical Society 153,477 152,700 Grant in aid Omega Communications Ltd - 49,172 Contractor for communication supplies and services Open Storage Solutions - 49,982 Purchase data storage Pacificsport Okanagan 25,081 - Sport education and programs Tire products and services and employee purchase program Peters Tirecraft 27,334 - (EPP), employees pay 100% for EPP Petro-Canada - 401,551 Purchase fuel for City fleet Petrovalue Products Canada Inc 288,187 480,403 Purchase aviation fuel Petrusich, Joseph Richard 110,531 57,659 Refund tax sale property - folio 07364.049 and 04096.057 Pointe of View Properties (BC) Inc 374,738 - Refund cash security - SUB00587 Postill Nixon Earthworks 180,417 454,110 Contractor for heavy duty equipment services Snow removal, street sweeping, and refund DCC Predator Ridge Limited Partnership 123,731 31,635 overpayments on SUB000613, BP005632 and BP005505 Premium Truck & Trailer Inc 163,421 - Freightliner tandem axle cab and chassis Pro Ex Services Ltd 29,619 - Building demolition Progressive Waste Solutions Canada Inc 1,620,562 1,584,434 Contractor residential garbage collection and recycling 32nd Avenue road and utilities rehabilitation - 27th Street to Pyramid Excavation Corporation 422,454 - 29 Street Quadrus - 25,000 RRSP contributions on behalf of employee Quantum Graphics & Consulting Inc - 26,084 Tourism guides R E Postill & Sons Ltd 384,148 514,204 Purchase aggregate, winter sand, and snow removal R L Walker Contracting Ltd - 682,324 Okanagan Landing flood protection R355 Enterprises Ltd 1,030,762 2,563,435 Contractor for various road improvement projects Remittance employee source deductions, municipal policing, Receiver General for Canada 13,498,417 13,626,947 and lease payments Redpoint Media Group 44,285 - Advertising and promotion Long-term debt payments, annual regional tax requisition, Regional District of North Okanagan 25,924,783 25,071,026 water and parks DCCS and transfer of water revenue Restorative Justice Society of North Okanagan 44,858 44,858 Contractor for restorative justice services Ricoh Canada Inc 129,340 80,180 Purchase office equipment Riley Manufacturing - 165,690 Dasher board replacement at Pleasant Valley Arena Royal Bank - 108,966 RRSP contributions on behalf of employees Rudnisky, Kenneth M 190,325 153,649 Refund tax sale properties - folio 03787.136 and 02388.811 Contractor for Predator Ridge Fire hall, Adventure Bay sewer S J Pasechnik & Son (1997) Ltd - 255,330 and water extension Seal Tec Industries Ltd 185,792 180,479 Contractor for crack sealing airport Sel Surveys/Douglas R Jacobi 103,629 32,092 Surveying Shatzko Engineering Ltd - 57,666 Engineering services - various projects Sierra Landscaping Ltd 121,995 148,082 Contractor for landscaping projects and boulevards Works contribution agreement and refund various cash Silverrock Land Corp 30,781 - securities Sisett, Nolan 90,350 - Tax sale redemption - folio 04311.000 Contractor for crime prevention and responsible gaming Social Planning Council for the North Okanagan 63,903 60,000 initiative Softchoice LP 26,199 26,360 Purchase of computer software Source Security & Investigations - 34,378 Security services at events Stantec Consulting Ltd 295,243 355,904 Consulting for waterfront flood protection Stephanie Tambellini Design Studio Inc 47,162 44,061 Contractor for tourism promotion and advertising Summit Valve And Controls (Bc) Inc 64,117 43,775 Parts and equipment for water reclamation centre Suncor Energy Products Partnership 370,358 - Purchase fuel for City fleet Sunset West Mechanical Ltd 55,775 - Contractor for HVAC at various locations Super Save Disposal Inc - 34,220 Contractor for garbage removal at City facilities

58 Payments to Vendors in Excess of $25,000 | Continued

VENDOR NAME 2016 2015* PURPOSE Sysco Food Services of Kelowna Ltd Acct #7841 28,296 - Kal Tire concession food supplies Telus Communications Inc 153,873 156,813 Telephone utility Telus Mobility Cellular Inc 94,597 99,651 Telephone utility Telus Services Inc 99,275 88,858 Telephone utility Tempest Development Group 75,793 70,889 Contractor for tempest computer software Engineering services for pre-treatment facility and airport Tetra Tech Canada Inc (EBA Inc) 51,884 - runway The Get Go Inc 31,999 - Video vehicle detection systems The Web Advisors 30,669 - Tourism website maintenance and updates TKI Construction Ltd 28,008 252,076 Highway 97 cantilevered sidewalk replacement Tomko Sports Systems Inc - 35,679 Sawicki tennis court re-surfacing and sports equipment Tony Sammartino Construction Ltd 55,276 - Refund various cash securities Union of BC Municipalities (UBCM) 28,853 28,501 Annual dues and remittance of license decal fees Upanup Studios Inc - 76,260 Website redevelopment Consultant for asset management, and various analysis and Urban Systems Ltd 140,920 57,013 studies Vadim Computer Management Group Ltd 36,809 58,888 Contractor for Vadim software support Valleyview Contracting - 50,936 Contractor for roadside mowing Vernon & District Association for Community Living 54,140 59,456 Contractor for landscaping at various areas Vernon Civic Employees Union - Local 626 243,117 232,977 Remittance of employee union dues Vernon Firefighters Association Local 1517 70,075 65,561 Remittance of firefighter union dues Vernon Line Painting Ltd 28,888 230,726 Contractor for various line painting Vernon Native Housing Society 51,237 - Rental housing grant and partial refund of parks DCC Vernon On Site Fencing Ltd 73,819 117,246 Contract for snow removal and fencing Vernon Paving Ltd 611,640 490,139 Contractor for paving Village Green Mall 39,741 - Employee purchase plan (EPP) employees pay 100% for EPP Vimar Equipment Ltd 39,520 28,127 Purchase of equipment parts and materials Vision Overhead Doors 32,499 - Overhead doors for yards and other locations Waterhouse Environmental Services Corporation 107,016 171,290 Purchase supplies for VWRC and Duteau Creek plant Wayside Press Ltd 33,629 - Various printed material, maps, and signage Wesclean Equipment & Cleaning Supplies 52,321 36,310 Purchase equipment and cleaning supplies Western Water Associates Ltd 31,407 - Vernon Creek baseline study Wholesale Grafix Distribution & Signage 44,800 - Supply and install gateway signs Wise Wildlife Control Service 52,657 57,344 Contractor for wildlife control at airport Wishbone Industries - 27,132 Purchase of benches and picnic tables for various parks Wishbone Industries Ltd 57,137 - Various benches and picnic tables and Rec centre furnishings Wismer & Rawlings Electric Ltd 30,146 - Areva relays upgrade Wolseley Waterworks Group 83,867 58,026 Purchase supplies for water reclamation plant Workers Compensation Board 311,622 277,473 Remittance of employee WCB benefits WSP Canada Inc 182,471 224,730 Engineering services and consulting - various projects Yellowridge Construction Ltd 33517 111,384 - DCC partial refund for parks and open spaces Young Anderson Barristers & Solicitors 27,588 - Legal fees Total 89,257,997 87,844,087 All Others Under $25,000 4,464,836 4,493,141 Grand Total Payments To Vendors 93,722,833 92,337,228

*2015 Amounts are only those amounts appearing in the 2015 Vendor Payment Report. Vendors showing 2015 amounts as zero may have received payments from the City in 2015 but were below the threshold of $25,000.

59 Divisional Summaries Will Pearce Chief Administrative Officer ADMINISTRATIVE SERVICES [email protected]

City Administration Purpose The Chief Administrative Officer (CAO) directs and coordinates the general management of business affairs of the corporation, in accordance with the bylaws, policies and plans approved by Council; to ensure the delivery of high quality services and facilities which preserve or enhance the social, economic and physical well being of the community. The CAO is responsible to ensure that innovative programs and services are developed and implemented to meet the ever changing needs of the community, while ensuring fiscal responsibility.

Highlights Administration remains focused on completing deliverables in Council's 2015-2018 Strategic Plan. Achievements through 2015 and 2016 have been reported to the public and will be reported every six months with the final report card to be released October 2018. Key deliverables to date include: prepared for a Spring referendum regarding twinning Kal Tire Place; positioned the City to attract investment and desirable development; moving forward with capital investment to update the Rec Plex; pursued extension of sewer services into Okanagan Landing; consistently implemented the Community brand; completed Parks Master Plan, Master Transportation Plan and Airport Master Plan; prioritized capital projects in the downtown, focused on sale and development of City owned downtown parcels, purchased key lakeshore properties, developed and implemented Wayfinding strategy, promoted land and building inventory on the Invest Vernon website, submitted bid and were awarded 2017 BC Seniors Games, completed and commissioned Firehall #3 - Predator Ridge, completed and implemented Corporate Communications Strategy. The City of Vernon remains active in local government associations and holds two senior executive positions (1st VP LGMA and VP GFOABC).

Outlook The immediate focus of the 2017 Budget remains operating costs restraint and reinvestment into public municipal infrastructure in accordance with the Council endorsed Strategic Infrastructure Investment Plan. The Corporation continues to focus on investment attraction, supporting growth of existing businesses, continual improvement of the business environment and facilitating Council endorsed development. Administration operates under Council’s policy direction through Council's four year Strategic Plan for the term 2015-2018 inclusive. The Strategic Plan cites Council’s priority deliverables. Council thoroughly reviewed progress on the Strategic Plan in June 2016. All directed amendments (additions) have been incorporated or responded to.

Council Purpose City Council consists of six Councillors and one Mayor elected for a term of four years. The organizational purpose of an elected Councillor is to provide leadership through policy and bylaws for delivery of City services.

Highlights Council focused on fiscal restraint while protecting the scope and levels of municipal services historically enjoyed by residents and visitors to the community. Council pushed towards completion of its 2015-2018 Strategic Plan.

Outlook The community will look to Council for overall budget policy direction and strategic deliverables for the 2015-2018 term.

61 Patti Bridal Deputy Chief Administrative Officer, Director CORPORATE SERVICES [email protected]

Corporate Services - General Purpose Corporate Services provides the communication link between Council, City Divisions and the general public. Responsible for Legislative Services, Communications and Grants, Real Estate & Land, Information Services, Bylaw Compliance, RCMP Municipal Staff, and the Safe Communities/Community Policing Departments.

Highlights As provided in the highlights of each department within Corporate Services. Continued support to Chief Administrative Officer in role as Deputy.

Outlook Electronic Records Management (ERMS) implementation continues with anticipated completion 2019/2020. The focus on providing each Department within the Division guidance and support as we continue to review services and structure to gain efficiencies in our delivery of service to staff and the citizens of our community. The goals outlined within Council's Strategic Priorities workshop will be implemented over the 2016-2018 term.

Information Services Purpose Information Services (IS) provides strategic planning, management, technical and administrative support for the City of Vernon’s network infrastructure. The City’s IS Department supports 48 Servers, 29 Enterprise software products, 401 work stations, 223 mobile devices, Cisco IP based telephony solution with 288 sets, 2 PBX systems, 49 switches, and manages 44 contracts with a value of $335,000 annually.

Highlights 2016 primary projects was the completion of infrastructure capital projects, and continued work on the TELUS fibre project.

Outlook Information Services will continue to explore cost saving initiatives with infrastructure changes, partnerships and licensing reviews, while ensuring the digital infrastructure continues to be redundant and secure.

To be consistent with the use of IS reserves for the replacement of IS infrastructure, Administration has moved past operational budgetary items for IS replacement infrastructure and equipment to reserves. Specific budgetary items moved to reserves are: • Network Hardware replacement • Cellular devices & Peripherals replacement • Computer Equipment lease system replacement (this move also allows the City to save on leasing interest costs, and it opens the RFP to a wider umbrella of Vendors and therefore increasing competition) Software maintenance has decreased substantially due to an agreement and move of the Annual ESRI ELA agreement to reserves. Originally budgeted for a 10.3% increase, we were able to negotiate it down to a lump sum amount paid every 3 years, that works out to a 4.7% overall increase. Moving this to reserves, allows appropriate annual funds to be set aside for the 3 year term when it is due.

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Land Services – Property Rentals Purpose A reserve has been set up to receive net income from park and facilities lands where there currently is a residential or commercial tenant. The reserves will help fund demolition of the houses, or buildings, at a future date, as directed by Council.

Highlights Recreation services demolished the house at 3311 35 Ave. for Park and Parking.

Outlook Land Services will manage the following parks properties that currently have residential tenants, with the assistance of a property management contractor: 2807 39 St, 2901 39 St, 2903 39 St; and Land Services will manage the commercial building with two units: 3005 31 St and 3010 31 Ave. The house at 2606 Lakeshore Rd may be demolished for the first phase of the Lakeshore Park.

Land Services Purpose Land Services provides management of City owned lands, including: commercial leases, residential properties, leases of spray irrigation lands, crown leases, airport land leases and tie-downs, and responsibility for negotiating the acquisition and sale of property on behalf of the City. Land Services assists Planning and Engineering in securing Statutory Right of Ways and Road Dedications. Land Services assists numerous City Departments with encroachments on City lands and roads. In addition, Land Services provides recommendations for Council and other City Departments, regarding legal ramifications involving real estate.

Highlights In 2016, Land Services provided revenue to the City through management of City owned lands and buildings including: commercial lands and buildings, the airport – commercial, infield, and tie-down lands, undeveloped park lands, and spray irrigation lands. Land Services provided recommendations to Council regarding development and disposition of City owned lands including the former Bennett Parking Lot - The Hamlets at Vernon Residences. Cash-in-lieu payments for parkland were facilitated. Land Services provided assistance to Engineering, Planning, Operations, Facilities, Economic Development, and Administration - providing valuations, acquiring land for roads and sidewalks, and negotiating Statutory Right of Ways to protect infrastructure. Encroachments on City lands continued to be managed, and when appropriate recognized by easements or licenses - with fees, where appropriate.

Outlook Land Services will continue to provide revenue to the City through the management of City owned lands, including: commercial land and building leases, parks and facilities properties that currently have residential or commercial tenants, airport land and hangar leases and tie-down rentals, leases of spray irrigation lands, and license fees for use of City lands. Land Services will continue responsibility for negotiating the acquisition and sale of property on behalf of the City. Land Services will continue to evaluate encroachments on City lands - including lake access sites and facilitate appropriate dispositions. In addition, recommendations will be provided and negotiations facilitated at the request of Council, and on an on-going basis for: Operations, Engineering, Planning, Facilities, Parks, Economic Development, and Administration. Targeted projects for Land Services in 2017 include: recommendations to Council regarding the development potential and interim use of City owned, Downtown properties, the McMechan Reservoir Lands and the Hesperia Lands.

63 Legislative Services Purpose The Legislative Services Department is responsible for the statutory duties of the Corporate Officer (Director of Corporate Services) including the preparation and preservation of all minute books and records of Council business, custody of City bylaws, administrative support to Council and its Committees, preparation of Council and Committee agendas, management of the City's Records Management Systems, including the Electronic Records Management System, Management of Freedom of Information (FOI) requests, and assists in conducting local government elections or referendums. The primary function of the Legislative Services Department is supporting the legislative matters and decisions of Council, retention of agreements, Land Title documents, records management, FOI management, and items requiring secure storage in the vault.

The Legislative Services Department is the communications link between Council, other City Departments and the general public, providing assistance and advice to citizens with respect to Council/Committee processes, reporting procedures and decisions. Legislative Services consists of the Deputy Corporate Officer, Legislative Committee Clerk, Records Coordinator, Receptionist and Secretary/Receptionist.

Highlights Continued complex implementation of the new Electronic Records Management system throughout the organization. Review and rewrite of FOI Bylaw, and implementation of the Privacy Impact Assessment Policy and Process. Centralization of archival paper records secure storage at City Hall is 85% complete. Review of processes to move to electronic communications in order to reduce postage costs and save staff time is ongoing. Much time and effort has been directed toward working closely with all Divisions to organize existing electronic records into approved records management filing system and to apply approved retention schedules. Finance Division has successfully completed formal 'discovery' process with contractor in order to move to full implementation of Laserfiche. Community Development 'discovery' process scheduled for fourth quarter 2016. Much effort directed at training and educating all staff in the importance of records keeping and freedom of information / protection of privacy issues. New Receptionist hired/trained in 2016. FOI requests continue to increase year over year requiring staff resources to meet legislative requirements.

Outlook Continued support of Director of Corporate Services in the legislative requirements as outlined in the Community Charter and implementing updated efficient processes as they arise. Continuing with the implementation of the Electronic Records Management System (ERMS) with Divisions. Management of an increasing number of FOI Requests, Privacy Impact Assessments and Personal Information Bank.

Protective Services

Bylaw and Parking Purpose This Department oversees the administration and compliance for approximately 40 Regulatory Bylaws, Council directives and policies within the City of Vernon. Education encouraging voluntary compliance is a Department priority. Bylaw staff provide services to other City Divisions in the area of business licensing, sign bylaw, zoning bylaw, etc. Staff patrol and maintain approximately 950 parking meters entailing 19 kilometers of sidewalk, 6 City owned parking lots, the Parkade, the Civic Arena, residential permit zones and signed restricted parking areas. In addition staff provide security and compliance services to the downtown core, City Parks, facilities and the City's lake access sites. The Division also provides a community safety initiative through education and compliance related to the Parks and Public Places bylaw, the Motor Vehicle Act which include restricted parking, abandoned vehicles, and enforcement of the City's Safe Premises bylaw. Bylaw Services contracts bylaw compliance and security services through

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the City's Parks Department to the Regional District of North Okanagan for Sub-regional Parks (Paddlewheel Park, Kin Beach, DND lands, Marshall Field, Coldstream Creek and Kal Beach).

Highlights Staffing challenges due to ongoing injury or illness to existing staff, staff transitions, approval for provisional funding for seasonal staff, and hiring processes for fill-in relief staff has required significant administrative resources. High levels of cooperation with community partners such as the RCMP, Gateway Shelter, John Howard Society, Partners for a Safe Community, MFLNRM and Transport Canada continue to increase the presence of the Bylaw section in the community. Cooperative efforts with Community Safety allowed for the highly successful “Off the Wall” graffiti awareness and prevention program in local elementary schools, culminating in a gallery showing of art created by students. Implementation of the PayByPhone customer service initiative for parking and cooperative efforts with the DVA was as well a highlight of 2016. The sale and development of the 29th Street parking lot, one way couplets on 28th and 29th Avenues and creation of a standard for new parking permit dispensers has as well highlighted the year.

Outlook Overall revenues from parking remain stable and trend upward from the previous two years. Ticketing revenues continue to reflect Council's customer service initiatives for free parking, extended grace periods and warning tickets. Officer presence and response in relation to Parks and Public Place bylaw enforcement (alcohol, hazardous activities, and improper behavior) both in Parks, City facilities and the City Centre continues to be important to the residential customer and business community. Increased transient populations, lack of shelter and affordable housing spaces and increased use of intravenous drugs continue to provide challenges to staff in order to deal with the volumes of public and City staff concerns. Staff continue to work with social agencies to ensure that transient clientele are awarded every opportunity to avail themselves of local services. Substantially increased file volumes and additional need for safety and security services related to transient populations, drug use, etc… have necessitated a request to continue 2016's provisional funding for seasonal additions to staffing.

Safe Communities – Crime Prevention Purpose Community Safety - Crime Prevention is responsible for programs that create and promote , through education and active community participation, a safer environment for the Citizens of Vernon.

Highlights 2016 saw marked increase in the productivity and potential of the Vernon RCMP Volunteers. This group has been engaged in additional training with Vernon Search and Rescue to assist in Urban Searches and in the case of emergencies, evacuation assistance on behalf of the RCMP. The production of a RCMP Volunteer training plan and Operations Manual has been ground-breaking in the realm of the RCMP Volunteer programs in BC. Attracting volunteers from the RCMP Auxillary Program and strengthening the volunteer core with their experience has been a priority. Enhancing the image of our RCMP Volunteers has included rebranding from “Citizens on Patrol” to “RCMP Volunteer”.

As an additional public service related to the Marine Vessel Safety Check program, volunteers have been trained to watch for signs of invasive mussels and provide public education around this environmental concern. The Block Watch Program increased by 14 groups over this past year and it is anticipated that a further three groups will be added before year end. Emergency Services personnel and Community Safety – Crime Prevention continue to work together to coordinate educational presentations for Block Watch/Fire Interface areas. The Crime Free Multi-Housing program continues to be a valuable source of interaction with participating apartment complexes. It has been a priority to work more with the building owners to continue being a City Crime Prevention link for nuisance or criminal behavior.

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Outlook 2017 will see the Vernon RCMP Volunteers expand and strengthen their organizational structure to add sustainability to the Program. This will ensure the value and productivity that they bring to the City and the RCMP. Enhanced training will continue to be developed aligning this volunteer group with the annual RCMP Strategic Plan and City of Vernon priorities. Additional and innovative ways to engage our volunteers are being explored to continue to have Vernon lead BC in RCMP Volunteer opportunities. This high level of professionalism sets the benchmark for all communities in the Province. Recognition for Volunteer dedication and commitment to the City and the RCMP remains a priority. ICBC remains a strong partner with our RCMP Volunteer group insuring updated equipment and program training. Future crime prevention goals include: having Predator Ridge become a 100% Block Watch Community in 2017; working with the RCMP to assist with criminal "Hot Spots" in our City; working on procedures to create safer municipal buildings and continuing to update the coordinators education to be more effective in the management of Volunteers and Programs. Contract provision in support of the Lumby RCMP Volunteer program continues for 2017 with provision for further extensions beyond the current one year contract.

Safe Communities – Community Policing Office Purpose The Community Safety Office (CSO) manages information for multiple crime prevention/reduction programs, projects and community initiatives. Staffed by 30 volunteers, the purpose of the CSO is to allow community members a place to access or gain information on core Protective Services programs such as the Citizens on Patrol, Speed Watch, Block Watch as well as gain access to information pertaining to drug & drug house awareness, bully awareness, cyber bullying prevention, personal, home and business safety, to name a few. Further, citizens can be directed to community agencies that meet their immediate needs. The CSO assists with the RCMP with distribution of Criminal Record checks and serve witness subpoenas.

Highlights The CSO continues to be a hub of safety education information. Cyber bullying; drug awareness; frauds, cons and scams; personal safety for all ages, and bike skill/ and scooter safety presentations continue to be in high demand. Participation in community and City initiatives such as Partners in Action and the COOL Team have become vital as we experience difficult socioeconomic challenges in our community. The visibility and effectiveness of added street and parks uniformed presence of the Safety Ambassador Program, in the face of challenging increases in homelessness and associated disorder, successfully provided heightened feeling of safety in the community. Neighborhood Councils such as the Centreville are addressing issues surrounding the Gateway Shelter; the Homelessness Strategy and Harm Reduction Evaluation Action Teams; Municipal School Transportation Plan are ongoing as needed. The Off The Wall Community Project was successful and will hopefully continue in some capacity.

Outlook The Community Safety Office will continue to offer programming to meet the challenges of our diverse community in areas such as cyber bullying and internet safety; personal & home safety; fraud, cons and scam awareness education; crime prevention/reduction for businesses; pedestrian and bike and scooter safety for all ages. The office will continue to assist the RCMP serving witness subpoenas and returning criminal record checks. The CPO is budgeting $80.00 per volunteer for volunteer appreciation.

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RCMP Services

RCMP Detention Centre Purpose The RCMP Detention Center Department ensures the safety and security of all incarcerated individuals brought into the Vernon RCMP Detachment Detention Facility. This includes persons arrested and detained by the Vernon/North Okanagan RCMP, the court system, and municipal, provincial and federal inmates. The Detention Facility staff are responsible for the routine facility maintenance, assisting with booking, fingerprinting and photographing of charged individuals and for the processing of subjects required for court and escort.

-Projected number of prisoners for 2017: 2150-2250 -Daily average of prisoners: 6 -Criminal fingerprints processed: 924 per year. -Civilian fingerprints processed: 750-780 per year.

Highlights Provincial prisoners serving intermittent sentences are increasing and a there is slight reduction in Vernon prisoners, accordingly normal prisoner numbers are projected. As a result of a service reduction from the Provincial Sherriffs, Provincial prisoner in-custody hours are increasing.

Outlook Routine maintenance and upkeep anticipated for 2017.

RCMP Support Services Purpose The RCMP Support Services Department provides clerical and administrative support to the employees of the Vernon/North Okanagan RCMP Detachment. The support services include client services, court liaison, exhibits administrative support and records management throughout the life cycle of all police records. The support services are provided in a respectful workplace, working as a team focused on client services in support of police and public safety for our community.

Highlights The restructuring and reorganization of the Municipal Support Services Employees at the RCMP Detachment was completed in 2016. Continued modifications include the review and updating of local policies and procedures with a focus of superior, effective and efficient support service delivery to the Vernon/North Okanagan RCMP investigators and the citizens of our community. The RCMP Auxiliary Program is currently on hiatus pending the RCMP's review of the program.

Outlook The Administrative Coordinator in consultation with the City of Vernon Procurement is preparing a report to Council for consideration of an exclusive Towing Contract to facilitate one service provider for Vernon RCMP and Bylaw services.

Further to the Administration's Support Services Resource Allocation Committee's review completed in 2014, the RCMP South East District Officer has tasked the RCMP South East District Operations Support Officer to lead a third party review of the Vernon North Okanagan Support Services, specifically to assess and ensure the allocation of funding is fair and equitable to the City of Vernon, the District of Coldstream and the Provincial Units.

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COMMUNITY INFRASTRUCTURE Kim Flick Director & DEVELOPMENT SERVICES [email protected]

Community Infrastructure and Development – General Purpose Community Infrastructure and Development is the umbrella for several departments engaged in the development process and realization of the City’s growth strategy as outlined in the Official Community Plan. These departments include Building and Licensing, Current Planning, Economic Development and Tourism (including the Municipal and Regional District Tax funds), Engineering Development Services, Infrastructure Management, Long Range Planning and Sustainability, and Transportation.

Highlights Community Infrastructure and Development- General staff provide all reporting, reception and support services, overall project coordination and ensure the successful integration of all departments within the division. The Engineering & GIS Services and the Community Development Services Divisions were amalgamated in October 2015. The overall division budgets were amalgamated, and three new departments were created from the previous Engineering & GIS Services Division for the 2017 budget: Engineering Development Services, Infrastructure Management (includes GIS) and Transportation.

Outlook Growth and development in the City Centre Neighbourhood Plan area, adopted neighbourhood plans and neighbourhood centres are the priority for the city, as embodied in the Official Community Plan. This growth strategy supports the City's approach to Asset Management, as contained in the Sustainable Infrastructure Investment Program and Integrated Transportation Framework. With the adoption of the Transportation Master Plan in 2016, amendments to the Subdivision and Servicing Bylaw and the DCC Bylaw will be undertaken. The 4 Year Capital Plan, as endorsed by Council, soundly balances maintenance, renewal and development priorities.

Economic Development continues to be a key priority for the entire division. Efforts will continue to improve the development approval process and reduce costs. Development was very strong in 2016, with 443 units and $106,084,065 in building permit revenue as of September 30, 2016. It is anticipated that multi family units will drop in 2017. Planning efforts in 2017 will focus on Polson Park, the Civic Arena block and Lakeshore Park, as per Council's Strategic Plan 2015 – 2018.

Building and Licensing Purpose Building and Licensing is a department of the Community Infrastructure and Development Division and is responsible for the administration and enforcement of the B.C. Building Regulations and other applicable development regulations. The department is primarily responsible for the review and issuance of building permits, field reviews and inspections of construction projects, and general assistance to the citizens of Vernon. The regulatory framework is contained in Building and Plumbing Bylaw #4900. This Department is also responsible for Business Licensing.

Highlights Construction activity was strong in 2016, exceeding the forecasted projections of 2015. There were 443 housing starts and $106,084,065 in building permit value as of September 30, 2016. Building permit revenues have been boosted with the substantial increase in the number of new residential units being built and larger projects such as The Hamlets at $20 million, Parkwood Retirement Resort at $18 million and BX Crossing at $12 million.

68 Outlook 2017 is expected to see a continuation of the steady construction activity seen in 2016, though multi family housing starts are expected to decline. Business Licenses are projected to remain steady from 2016.

Current Planning Purpose Current Planning is responsible for the implementation of municipal bylaws and policies related to the planning and sustainable growth of the community. The primary responsibilities of the department include residential land use planning and related policy development, subdivision, rezoning and development permit applications, variance applications, neighbourhood planning, affordable housing, heritage planning and community outreach. The Department works with all City divisions and regional partners in the delivery of these services.

Highlights The Current Planning Department has seen significant housing starts in 2015 and 2016. Several multiple family developments are under construction or in the approvals process, including a number of purpose built rental buildings. Commercial development has also been significant, with increasing redevelopment in the City Centre.

The amalgamation of the Engineering & GIS Services and Community Development Services Divisions has created an opportunity to revisit and refine standard operating procedures, work that will continue into 2017. As a result of these initiatives, the funding and project monies for the TDM Coordinator and Environmental Planning Assistant have been transferred to Transportation (222) and Long Range Planning and Sustainability (219), respectively.

Outlook Efforts continue to streamline the development approval process and to reduce costs to the developer, particularly for infill and development in the City’s target redevelopment areas, as well as development in the adopted neighbourhood plan areas in the Hillside Residential and Agricultural District. Current Planning works closely with Economic Development to ensure application processing occurs as efficiently as possible.

Economic Development Purpose The Economic Development Department was created in 2009 and is situated within the Community Infrastructure and Development Division. Economic Development is responsible for managing, coordinating and promoting economic development activities within the City of Vernon. The Economic Development Department also oversees the Tourism function for the City of Vernon.

The strategic direction for the function is provided by the Economic Development Advisory Committee, which was established in 2009 and members include representatives from the Greater Vernon Chamber of Commerce, Community Futures North Okanagan, the Downtown Vernon Association along with twelve sector specific representatives that provide insight into key drivers of Vernon’s overall economy.

Highlights One of the key priorities within Council's Strategic Plan 2015 - 2018 is to be a leader in Economic Development. As such, the priority for Economic Development staff was to concentrate on current development applications and implement the deliverables identified within Council’s Strategic Plan. Many of the Council projects are either underway, ongoing or have been completed. These include the completion of the Employment Lands Action Plan, profiles of technology companies, the vacancy

69 inventory for the downtown, inventory of underutilized industrial and commercial lands and identification of key redevelopment sites throughout the community.

Additional projects for 2016 included the continued implementation of the Business Walks Program in October. In 2015, the Economic Development department led 23 volunteers to undertake the Business Walks Program that interviewed 156 businesses in Vernon. The program provides an excellent opportunity to gain insight from local businesses on challenges and opportunities pertaining specifically to their business.

Outlook As of the latest economic reports in June 2016, British Columbia was leading the way in terms of economic growth in the Canada. Several financial institutions have predicted BC to experience 3% real GDP growth in 2016 and between 2.2% and 3% in 2017. This growth has translated into a significant upswing in building permit activity in Vernon, with YTD (end of July 2016) building permits at $94 million compared to $47 million this time last year. Although it is difficult to predict how long the upsurge will last, the Economic Development Department has a goal of ensuring Vernon capitalizes on the renewed interest from developers, investors and new residents. The department has a variety of strategies to target investors, including attending sector specific tradeshows such as the International Council of Shopping Centers tradeshow to the BC Technology Summit. The department is also working with the Greater Vernon Chamber of Commerce to develop an Ambassador Program. The three pronged approach would welcome new business to the community, leverage key business professionals travelling abroad and assist with investors in the exploratory stage of the community.

Staff will continue to implement the Economic Development deliverables within Council’s Strategic Plan 2015-2018, while continuing core services such as facilitating commercial, industrial and institutional development applications, coordinating the Business Retention and Expansion Program, providing statistical information to investors and leveraging partnerships to attract new businesses and skilled labour to the community.

Tourism Purpose The Tourism Department (Tourism Vernon) is responsible for the external tourism promotion of the community, driving traffic to tourism stakeholders and creating awareness for Vernon as a four season destination. The function oversees the operation of the year round Visitor Information Centre (VIC) that was centralized in the City Centre in 2014. Tourism Vernon is part of the Economic Development Department and falls within the Community Infrastructure and Development Division.

The majority of the revenue for the Tourism function is derived from accommodation providers in the city through the 2% Municipal Regional District Tax (MRDT), otherwise known as the Hotel Tax. As such, one of the primary goals for the function is to increase overnight stays in the community by promoting activities, attractions, events and the natural surroundings of the Vernon area. The Tourism Advisory Committee plays an active role in ensuring the success of the function by providing advice on the annual marketing plan, insight into emerging market trends and long term strategic direction.

Highlights One of the key highlights for the year was the development and adoption of the five year Tourism Vernon Business Strategic Plan, which involved participation from our tourism partners in the form of surveys, in person interviews and workshops to help create a situation analysis which served as the foundation for the development of the strategic plan. A five year strategy was a Council Strategic Goal and a requirement for all communities collecting the MRDT. Tourism successfully launched a new website in February that features over 250 pages of content. Hotel tax revenue has grown at a substantial pace with a 15.1% increase in 2015, 22.2% in 2014, 7.8% in 2013 and 16.8% in 2012. This upward trend is continuing in 2016 with year to date (end of April) currently pacing at 19.1%. In 2015, a total of $616,621.27 was collected,

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which equates to $30.8 million in total room revenue and approximately $123.3 million in tourism economic impact from visitors staying at hotels.

Other projects include increased media relations that have leveraged well over $1 million in equivalent advertising value ($2.8 million in 2015) and increased partnerships with major stakeholders and attractions such as Predator Ridge Resort, Sparkling Hill Resort and Silver Star Resort. 2016 has also been met with challenges as we attempt to collect pertinent data from our accommodation providers through the accommodation survey. With the continued growth in revenue, hotel partners have been met with resource challenges and have had a difficult time participating in the survey. The survey, done in partnership with Destination BC, assists Tourism in identifying priority markets, trends and overall occupancy rates, while providing accommodators benchmarking information.

Outlook The City of Vernon has secured the 2% MRDT from March 2015 until February 2020. In August 2015, the Province of BC announced new legislation that would allow communities to increase the hotel tax from 2% to 3%. Administration has been working with the Tourism Advisory Committee and our accommodation partners to complete a 3% MRDT application as directed by Council in June 2016. Administration has set a goal of submitting an application to the Province of BC and Destination BC, pending accommodator support, in the Fall of 2016. If successful, Tourism will receive a 2.8% MRDT with the remaining 0.2% going towards the Provincial Events program. Administration has budgeted for the increase to occur in July 2017.

If successful, the additional funds will allow Tourism Vernon to expand its reach into additional markets in the along with Ontario. The funding would provide an opportunity for additional capacity that would allow Tourism to increase partner engagement, product development and further support our media hosting program. Other sector specific opportunities could be further explored such as sport tourism, film tourism and event tourism to drive shoulder and off season accommodation revenue. As identified in the Strategic Business Plan, other opportunities, such as travel trade, the rail trail initiative and additional research, can be explored.

The role of the Tourism Manager will continue to evolve with a focus on marketing campaigns and initiatives, media relations, travel trade and continued emphasis on creating partnership opportunities. Resources will focus on multi-media advertising, travel media, social media, informational and destination photography and videos, hosted business development for sports and events tourism and interactive mapping. In conjunction with industry partners, marketing and research programs and initiatives will continue to be developed and implemented throughout 2017. As part of the review of the organizational structure, as directed by Council in June 2016, Administration will be exploring the Visitor Information Centre in terms of signage, overall aesthetics and the usage of the back space within the building.

Development Services Purpose The Development Services Department was created from the amalgamation of the Engineering & GIS Services and Community Development Services Divisions in October 2015. Development Services is responsible for the implementation of municipal services, bylaws and policies related to infrastructure for works associated with development. The department works closely with other departments, divisions and agencies to provide these services in an efficient and timely manner. The mandate of this department is to hold paramount the safety, welfare and quality of life of the public and the protection of the environment through fiscally responsible management of public infrastructure.

Highlights The creation of the Development Services Department within the newly formed Community Infrastructure and Development Division resulted in a review and refinement of all standard operating procedures, which will continue into 2017. 2016 was a robust year for development, including

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redevelopment activity in the City Centre and North Vernon areas. Undergrounding of overhead utilities in the City Centre proved successful for some properties along 30th Street, with additional opportunities being explored for 2017 in conjunction with BC Hydro grant funding, if available. The department also supported the city-wide fiber upgrade process.

Outlook The department will continue to support the Official Community Plan (OCP) priorities through implementation of the Strategic Infrastructure Investment Plan (SIIP), Integrated Transportation Framework (ITF), Liquid Waste Management Plan (LWMP) and Master Transportation Plan (MTP). The department will oversee the update to the Subdivision and Servicing Bylaw to reflect the ITF and recently adopted MTP, and participate in the review of the Regional District of North Okanagan's Master Water Plan and associated DCC bylaw.

Infrastructure Management Purpose The Infrastructure Management Department was created from the amalgamation of the Engineering & GIS Services and Community Development Services Divisions in October 2015. The Infrastructure Management Department is responsible for identifying the right projects for the right time through the implementation of the 4 Year Capital Plan, as endorsed by Council. Based on the City’s Asset Management Plan, the department plans and implements reconstruction projects that renew the City’s aging infrastructure. The selected projects are reflected in updates to the rolling 4 Year Capital Plan and the annual capital projects managed by this department. The department further advances the development of the City’s Asset Management Plan through additional condition assessments and risk analysis that better inform and prioritize the City’s projects. The majority of the City’s asset information is housed in the City’s Geographical Information Service (GIS) that is maintained and refined by department staff. The Infrastructure Management Department provides further support to both internal staff, partner utilities, senior levels of government and the public for support related to infrastructure planning, drainage, sanitary sewer, roads, maintenance management, service extensions, grant applications and asset management.

Highlights The 2016 highlights for the Infrastructure Management department included several successful capital projects, including: • The completion of the rehabilitation of the Pleasant Valley Road Corridor with the addition of the new traffic circle at 35th Avenue and the rehabilitation of the road and utilities to 30th Avenue • The start of the upgrades to the 30th Street Corridor from Highway 6 to 30th Avenue • Working cooperatively with the Ministry of Transportation for the rehabilitation of the storm sewer in Highway 97

Further advancement in the City’s Asset Management program made in 2016 continue to better inform the annual capital program and the rolling 4 Year Capital Plan through the advancement of the following work: • Asset Management Policy Update • Sanitary Sewer Risk Assessment • Working cooperatively with Operations for the procurement and setup of a Video Inspection System for the City of Vernon

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Outlook For the Infrastructure Management Department, staff will continue to implement the Infrastructure Management deliverables within Council’s Strategic Plan 2015 - 2018, including prioritizing projects downtown. Completing 2017 capital projects, completing the design for 2018 projects and continuing to provide engineering and project support to extend sewer to the Okanagan Landing area are other priorities for 2017. The two largest capital projects planned for 2017 include the next phase of the 30th Street Transportation Upgrade and Utility Rehabilitation from 30th Avenue to 34th Avenue as well as the Kalamalka Lake Road Transportation Upgrade from 14th Avenue to Coldstream. Further projects will aim to advance the Liquid Waste Management Plan recommendations through the Inflow and Infiltration Study and the Water Quality Baseline Study. Further refinement of the City’s Asset Management Plan will be made as Infrastructure Management staff continue to work cooperatively with Operations on CCTV video inspections and further implementing City Works and GIS for collecting and accessing asset information.

Transportation Purpose The Transportation Department was created from the amalgamation of the Engineering & GIS Services and Community Development Services Divisions in October 2015. The department is responsible for the management and development of the transportation network that moves people and goods in a safe, efficient and sustainable manner. The department is primarily responsible for creating a connected multi- modal network that provides alternate travel options that promote community safety and health, and provides support on the operational aspects of Vernon Regional Transit with the goal of increasing ridership. The department is the primary contact and liaison with the Ministry of Transportation and Infrastructure, and responds to requests for traffic and parking management and road safety improvements from the community.

Highlights The Master Transportation Plan was adopted into the OCP in 2016. This will form the basis of updates to the Subdivision and Servicing Bylaw and DCC Bylaw update, both planned for late 2016/2017. TDM initiatives in 2016 included the substantial completion of the Alexis Park Elementary School Travel Plan and city-wide events related to Bike to Work and School Week, Walk to School Month and Carpool Month. The crosswalk on Alexis Park Drive at 42nd Avenue was upgraded. Over 1,300 metres of sidewalk was constructed on 25th Street between Pleasant Valley Road and 46th Avenue, which also received bike route signage and installation of a pedestrian activated crosswalk at 43rd Avenue. Vehicle activated warning signs were installed on 23rd Street to warn of east bound vehicles on 30th Street.

Outlook The department will provide support on all capital projects, particularly those with multi use paths on 30th Street (30th to 34th Avenue), 35th Avenue (24th to 27th Street) and Kalamalka Lake Road to connect the trails in Polson Park with the District of Coldstream and the new Rail Trail to Kelowna. Additional efforts in 2017 will include amendments to the Traffic Bylaw, pedestrian let downs and crosswalk improvements, transit planning for planned service changes and expansion in 2018 and development of a line painting inventory.

73 Long Range Planning Purpose Long Range Planning and Sustainability is responsible for the development of the Official Community Plan (OCP), neighbourhood plans, parks planning, environmental management, sustainability events and programs and other growth management initiatives. The department actively engages all sectors of the community in the development of these plans and policies. The department also manages OCP amendment, ALR exclusion and boundary extension applications. The City’s contract with the Social Planning Council is administered through this department.

Highlights 2016 saw the conclusion of the Airport Master Planning process as well as the amendments to the OCP to incorporate the Master Transportation Plan, the Parks Master Plan and the Community Wildfire Protection Plan. The Parks DCC Bylaw and Lake Access Plan have been brought before Council for its consideration. The department also processed a number of OCP Amendment applications, including a revision to the Predator Ridge Neighbourhood Plan.

Environmental planning has been reallocated from the Current Planning Department to Long Range Planning and Sustainability in order to develop better synergies with the City's sustainability staff.

Outlook Implementation of the Parks Master Plan will continue in 2017, including the completion of the Polson Park Master Plan and the initiation of the Lakeshore Park and Civic Arena Park Master Plans. Work on the Integrated Community Sustainability and Corporate Sustainability Plan will continue, as will work on the development of a Local Area Service for road and infrastructure improvements in the Waterfront Neighbourhood Centre. Other initiatives will focus on the implementation of the OCP and neighbourhood plans, including the development of a food truck and mobile vendor policy and amendments to the Zoning Bylaw to reflect neighbourhood plan policies.

Sustainability initiatives in 2017 will focus on increasing the City’s digital presence to enhance youth engagement, leveraging existing partnerships and events for community outreach, and improving existing environmental programs such as the boulevard tree program.

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Debra Law Acting Director FINANCIAL SERVICES [email protected]

Finance – Accounting Purpose The Financial Services - Accounting Department is responsible for all matters of financial administration for the City of Vernon, specifically: • Billing and revenue collection of City services and revenue sources • Payment for goods and services • Cemetery administration • Safekeeping of securities • Investments of reserved funds • Risk management claims administration • Grant funding • Financial planning and reporting • Debt administration • Safeguarding Assets

Highlights The 2016 budget was awarded the GFOA Distinguished Financial Reporting Award. A realignment of duties in the Finance exempt staff took place in mid 2016. Current projections of interest from short term investments continues to bring favorable results.

Outlook An open process for evaluation of new financial software and Human Resource Information systems is planned for 2017.

Procurement Services Purpose Procurement Services is a department within Financial Services. This team provides professional, responsible and cost effective procurement services which include; acquisition of goods and services, asset investment recovery and the management of Central Stores. Services are provided to all user groups across the organization and support both capital and operational requirements.

Highlights 2016 was another busy year for Procurement Services. Activity between Feb 1, 2016 to July 31, 2016 (5 months) PO commitments captured a spend of $15,601,594.52. This is an increase of 13% from the comparative period in 2015. It is expected activity will remain consistent for the balance of the year.

With the recent updates to the Purchase Card and Purchasing Policies, as well as the development of bid solicitation process and building scope of work user-guides, Procurement Services has completed its 2016 priority goals.

Highlights include implementation of a suite of City standard bid document templates and terms and conditions. These new documents have undergone rigorous legal review and give Procurement Services the confidence that the bid documents and standard terms and conditions are current, robust and mitigate risk exposure.

Central Stores has completed the re-purposing of approximately 400 sq' of floor space and has incorporated new inventory stock for IS consumables and Building Services.

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September also saw an important changing of the guard in Procurement Services. Our purchasing manager of 10 years and veteran of Core, and A.G.L.G. reviews has decided to pursue new roles. The new manager, Chris Sheel, has been our buyer for over 7 years and has shared the same review experiences of the corporation.

Due to the sustained nature of purchasing activities, a request for an additional buyer looks to re-balance workloads within this department and build upon the successes to date.

Outlook 2017 brings an exciting opportunity to embrace change. With the Division’s desire to seek LEAN processing opportunities the department can expect only to benefit quite favourably. Process improvements should lead the Finance group into best-practices and capitalize on re-allocating more of our valuable resource time from tactical to strategic.

The department expects 2017 activities to be consistent with 2016 with no significant changes to the budget.

Fiscal Services – General Purpose This Department contains the grouping of accounts that relate to financing transactions and capital transactions. Revenues and debt transactions relating to the Fortis BC Gas LILO agreement, as well as interest payments on short term borrowing and interest payments on prepayments of tax and interest paid on security deposits relating to development. Foreign exchange gains and losses when incurred, and losses on disposal on capital assets are recorded in this group of accounts for non utility transactions.

Highlights 2016 shows continued low interest rates on long term debt and financing transactions.

Outlook 2017 has higher forecasted revenues for Carbon tax and Terasen Gas operating lease fees.

Collections to/from others Purpose This group of accounts exists to allow for collection of taxes for other taxing authorities from our jurisdiction, and the remittance of the collected taxes to the other taxing authorities according to the terms of the requisition. Other taxing authorities include; • Provincial School Tax • Regional District Taxes • Regional Hospital District • Okanagan Regional Library • Municipal Finance Authority

This range of accounts is, in effect, a flow through.

Highlights Proceeds arising through the dissolution of the North Okanagan Regional Hospital District were returned ($232,734.64) in their entirety to the current property taxpayer by reducing the 2016 tax requisition payable for the 2016 tax requisition for the North Okanagan/Columbia Shuswap Regional Hospital District.

76 Outlook These revenues and the associated expenditures are not within the control of, or subject to approval, from Vernon.

Taxation Purpose Taxation is the non service fee, and grant revenue requirement to fund the City services authorized by Council.

Highlights Taxation revenues are subject to taxpayers appealing tax assessments, as well as tax shift, tax payers appealing to have their assessment classification changed to gain the benefit of a lower mill rate for the new classification. The City must assess these types of adjustments into taxation in the following tax year.

The distribution of the noted changes are as follows:

Non Market Change Operating 1.9% Capital Residential 249,500 393,409 415,266 Utility 6,348 6,701 Light Industrial 9,159 9,657 Business 150,500 203,460 214,764 Recreation/Non Profit 2,381 2,513 Farm 57 60 Totals 400,000 614,805 648,961

Outlook Non market value growth in tax revenues from new development are estimated at $ 400,000 for 2017. An overall operating budget increase of $ 614,805. An approved annual cumulative infrastructure replacement program is included at 1.9% amounting to $ 648,961 is continued with the 2016 Financial Plan. Separation of the Capital Infrastructure Levy on the tax notice, which commenced in 2013, will highlight the renewed focus on infrastructure sustainability.

Public Transit Conventional Purpose The conventional transit system operates 9 conventional buses within Vernon and Coldstream. All buses in the system are 1999 Dennis Dart's and are scheduled for replacement in early 2017 with 30 foot two door Vicinity diesel busses.

Highlights A reduction of underutilized bus stops on virtually all routes, allowed the operator to improve on time performance of the system.

Outlook A fare review is under discussion with our Regional Partners, and will be launched with the change in our bus fleet originally planned for 2017. The change of fleet will be a full scale change of equipment now scheduled for the first quarter of 2018. Use of reserve funds earmarked for transit expansion will soften the potential rise in costs of transit improvements with the restructure of Transit service delivery planned to be implemented in 2018. The new plan will see a change to a central spine for delivery with feeder routes, moving away from the long looping route system we currently utilize. Higher maintenance costs in the last few years of service of the existing fleet of buses continue to be a cost pressure.

77 Public Transit Custom Purpose The Custom Transit service, more commonly known as HandiDart, provides transit service to those with mobility issues. The service is held by the City of Vernon, yet provides service to residents of Vernon, Coldstream and the Regional District. Registration and enrollment in this service is required for users of the system.

Highlights Launch of a pilot project with BC Transit concerning eligibility requirements for HandiDart was conducted in 2014. The goal of this project was to ensure users of the system were qualified to use the system. The Pilot project was successful and was adopted Province wide for new registrants.

Outlook Fleet replacement is occurring at a steady pace with replacement of two vehicles annually. A service review Recommendation is to extend the eligibility review to existing users. This is the next phase of the original BC Transit pilot project to review eligibility criteria for users of the system.

Grants Purpose This Department highlights the donation of funds and in-kind contributions to community groups, or community events.

Outlook Vernon's next historic anniversary is December 31, 2017, when Vernon will celebrate its 125th anniversary. A current RFQ for property insurance may impact insurance costs for O'Keefe Ranch.

78 Keith Green Fire Chief FIRE RESCUE SERVICES [email protected]

Fire Department General Purpose Vernon Fire - Rescue is responsible for community safety in many ways: Responding to and mitigating emergency situations to protect life and property, minimize damage, injury or loss, and do so as quickly, effectively and as well prepared as possible are the primary goals of fire and rescue services. In non-emergency times, Vernon Fire - Rescue is focusing on awareness, fire and life safety public education, legislation, bylaw compliance and training.

More specifically Vernon Fire - Rescue provides: • First Medical Response • Fire suppression, fire inspections and investigations, including Fee for Service Agreements • Road Rescue, motor vehicle incident responses • Public education and community relations, community smoke alarm campaign • Hazardous Materials response and Confined Space Rescue, including Fee for Service Agreements • Emergency Fire Dispatch • Emergency Program and Emergency Support Services management

Highlights • Negotiating the renewal of Fee for Service Fire Protection Agreement for IR #6 & • Negotiating the renewal of North Okanagan Mutual Aid Agreement • Negotiation of a new Fee for Service Agreement for fire protection services to OKIB Beach property on Lakeshore Road • Full review, research and data collection in support of Fire Prevention Bylaw updates • Continued overtime reduction strategies, cost containment and sustainable deployment strategies • New Water Tender commissioned and deployed to Station 2 and Water Tender deployed to Station 3 • Management of the Fire Training Centre (FTC) including facility improvement project management • Continued participation in the provincial Smoke Alarm Campaign, aimed at ensuring every household has a working smoke alarm - Maintenance of Fee for Service Agreements for some regional services including Hazardous Materials, Confined Space and Dispatch - Preparations for transition of Inter-municipal Emergency Program to Vernon (only) Emergency Program Management • Completion of Station 1 building improvements with MIA Grant funding • Celebration of Vernon Fire Department 125th Anniversary and completion of the Fire Bell Restoration Project at Station 1 • Hosted the Fire Prevention Officers Association of BC annual education seminar

Outlook The focus for Vernon Fire - Rescue in 2017 and beyond is to ensure the department is well positioned to deliver consistent and efficient emergency and public safety services for residents of Vernon. Resource deployment through all three stations and integrated training for all firefighters will be the operational model. Completion of dorms and secondary exiting at Station 2, budget approval dependent, will enhance operational capability. Fee for Service Agreements for services outside municipal boundaries, that were due for renewal in the previous 12 months, have been settled and stabilized for five year terms. Revenue security, along with cost containment and fiscally responsible, sustainable service delivery are the priorities. Fire Prevention programs will be focused on FireSmart community initiatives, especially in high risk interface neighbourhoods. In June of 2017 Vernon Fire – Rescue will host the Fire Chief’s Association of BC Annual Conference, expected to attract 500 delegates. Work plans for Vernon Fire -

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Rescue are aligned with Council's Strategic Deliverables and will be updated and reported to Council throughout the year.

Fire Fighting Purpose This grouping of accounts represents the costs of firefighting forces made up of both career and paid-per- call firefighters operating out of Station 1 Downtown, Station 2 Okanagan Landing and Station 3 Predator Ridge. Revenue streams for this cost centre include Fee for Service Agreements and services provided to other agencies and levels of government.

Highlights • Mitigation of all emergencies, including some large scale incidents and a volatile interface fire at Adventure Bay in August • New Water Tender deployed to Station 2, Water Tender deployed to Station 3, ensuring operational capability at each station - Specific attention to the interface season preparations and training • In conjunction with FireSmart Grant and Predator Ridge Community, training for completion of interface fuel modification and reduction completed • Spring recruit for Paid - per - Call Firefighters • Completion of Annual Training Plan & Annual Inspection Program

Outlook Focus for the upcoming year is to continue implementing operational and deployment efficiencies, streamline deployment through all three stations and minimize risk for the residents of Vernon. Training will be completed as per the Annual Training Plan for all firefighters and includes on-line theory, task and drill, live fire scenarios at the Fire Training Centre, and re-certifications as required.

Emergency Management Purpose Every municipality and regional district is legislated by the Province of B.C. to have an Emergency Program. In accordance with the guidelines in the Provincial Emergency Program (PEP) the objective of local programs is to address Hazard Risk including associated community impacts, anticipate Business Continuity and Community Recovery, especially related to local economy and ensure an Emergency Response Plan is complete and understood by those required to activate it. Overall, the Emergency Program works with key stakeholders to mitigate hazards and foster a more resilient, sustainable and prepared community.

This cost centre has been created to specifically manage all the expenses for the Emergency Program within the divisional budget of Fire – Rescue. There is no revenue budgeted and the net expenses are absorbed within the overall divisional budget.

Highlights 016 has proven to be an unusually quiet year for activations in the North Okanagan region. Support of the Regional District of North Okanagan and the City of Enderby Emergency Operations Centres (EOC) occurred and a Level Two EOC was activated for the Tavistock Fire in early August in Vernon, which resulted in Emergency Support Services (ESS) opening a Reception Centre at the Recreation Centre to assist 71 affected residents. In late August, a fire below Predator Ridge resulted in an evacuation alert for Kokanee Estates residents, and required air support from the BC Wildfire Management Branch to contain. A Level 1 EOC was activated as well as ESS. Emergency Program staff have been actively involved in ensuring a smooth transition process for all Inter- Municipal partners for the realization of a successful start of their individual programs in 2017. Staff also coordinated a considerable number of training, planning and preparedness initiatives.

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Outlook Effective January 1, 2017, Vernon Fire – Rescue and the Emergency Management team will be managing and operating a “stand alone” Emergency Program. The focus will be to ensure the Corporation of the City of Vernon and the community are as prepared as possible for emergency situations. Retention of a solid Emergency Support Services (ESS) team will ensure Vernon residents facing personal disasters, and who qualify, will be provided assistance immediately. As emergencies do not always respect municipal boundaries, a continued good working relationship with our neighbouring jurisdictions is important.

The proposed 2017 Budget for the City of Vernon Emergency Program will ensure the program is appropriately funded to meet the obligations of the legislation and ensure valuable readiness for the City ratepayers. Certified training for City of Vernon staff designated to fill Emergency Operations Centre (EOC) roles and responsibilities has been identified as a specific need and funded accordingly. Transition of the EOC facility, from the Telus building to the CSB building will be achieved within the budget proposed, and accommodation of the resulting net wifi and fibre costs for two years for the corporation will be addressed through the 2015 Unexpended Balance allocations.

Specific goals for 2017 will be to complete training and exercise the updated City of Vernon Emergency Plan including ongoing “refresher” sessions for EOC activations. A Business Continuity Plan and Community Recovery Plan will be more fully developed with input from community resources and stakeholders as well as City of Vernon Directors..

Fire Training Center Purpose This grouping of accounts is for managing the Regional Fire Training Centre (FTC) and includes the proportionate shares from Regional partners showing as Inter-Municipal Recoveries. Revenue from outside customers and participant user fees is reflected in the Fire Training Fees and Internal Revenue reflects the City of Vernon's share. Overall management of the FTC is in accordance with the Inter- Municipal arrangements, and initial annual budget approval mechanism is through the representatives on the FTC Operations Committee and Policy Board. In addition to the annual operating expenses, the participants reserve, held by the City, has been allocated over time, to fund facility improvement projects authorized by the Policy Board.

Highlights The focus of the current year has been economically viable and sustainable fire training costs for all participants. Outside users of the facility continue to provide additional revenue to offset expenses. Several facility upgrades were completed in accordance with input from the Fire Training Centre Operations Committee and with funding approval of the Policy Board. An exterior garage building was constructed to protect existing assets and to house a retired West Kelowna fire truck which was acquired for improved truck operations and driver training. A shower was added to the women’s washroom to improve FTC amenities for female firefighters.

Outlook The Fire Training Centre will continue to provide standardized training locally and to realize an economy of scale for fire training costs for all participants. Specific focus is to ensure the training offered meets the requirements of the Office of the Fire Commissioner Playbook standards. Additional hours of training have been added to the Recruit program. It is anticipated revenue sources and expense item requirements will remain consistent with 2016, with a 2% inflationary increase expected for costs. In 2017, Parties to the Inter-municipal Bylaw agreement will review and consider amendments to the language and the funding formula in anticipation of renewal of the Agreement for January 1, 2018.

81 Raeleen Manjak Director HUMAN RESOURCES [email protected]

Human Resources General Purpose The Human Resource (HR) Division provides leadership, programs, services, and guidance to the Divisions within the City of Vernon. The HR Division promotes excellence in human resource management to enable achievement of Council’s Strategic Priorities.

The HR Division takes a proactive approach to position and strengthen the City of Vernon’s ability to attract and retain a diverse, talented, engaged, and productive workforce. We partner with stakeholders to ensure that they have the right tools and resources to manage employees in the most effective manner. The City of Vernon’s Human Resource Strategic Plan provides for a consistent City-wide approach to the continuous improvement of its employees, programs, and services.

The HR Division undertook a strategic planning process that led to our new mission statement: “Moving the organization forward using consistent, predictable, and contemporary practice…in other words, Success through People!” Our focus is to provide effective and innovative leadership to ensure the alignment of human resource strategies and activities to support critical decision-making by Council and the City’s business operations. This ensures effective delivery of programs and services to our citizenry.

The HR Division is a strategic partner with its Corporate and Division stakeholders focused in the areas of workforce planning, organizational effectiveness, organizational development, talent acquisition and retention, occupational health and safety, and building organizational capacity for collaborative and effective employee and labour relations.

The HR Division also provides strategic leadership in the areas of compensation, job evaluation, management of HR data, reporting, development and monitoring of corporate human resource policies, learning and development, human resource planning, change management, and leadership development. Employees that are actively engaged and committed to the organization, at all levels, are the essence of civic service excellence.

The HR Division acts as the primary contact for applicants, community educational institutions, community employment agencies, and community service groups.

Highlights The Human Resource Division continues to focus on the delivery of Council’s Strategic Priorities. We continue to evolve in order to provide the leadership and support required to recruit, hire, and retain top performance talent that will support the City of Vernon. Along our path to excellence, we must first get the basics right and continue our focus on becoming excellent though our evolution, not revolution. Successes Included:

• Staff engagement activities; • In scope Professional Development Program; • Orientation and roll-out of the City of Vernon Bullying and Harassment Policy; • Successful completion of Certificate of Recognition (COR) Audit (2011-2015) – resulting in $214,143 in rebates over a five (5) year time period; • Consultation, design, and implementation of an exempt performance planning program; • Development of a Recruitment Calendar; • Part Time Benefits Audit and Part Time Maximum Hours Audit; • Asbestos inventory; • Facilitation of a workplace violence risk assessment;

82 • Various training initiatives (124 participants and 804 person hours) including: o 12 Courses o Forklift o Crane and Rigging x2 o Bucket Truck x2 o Overhead Crane o Confined Space o First Aid o Fall Protection o Hazard Awareness & Recognition for Municipal Inspectors (HARMI) o Chainsaw Outlook The deliverables that will impact the Human Resource Division budget for 2017-2018 include continued work and implementation of the City of Vernon’s Human Resources Strategic Plan (performance planning, human resource planning, recruitment and retention), continued preparation for IAFF collective bargaining, and continued diligence related to compliance, work environment(s), and employee health and safety. The City of Vernon is committed to everyone going home safe and healthy, every day.

Human Resources Corporate Purpose The Human Resource (HR) Division provides leadership, programs, services, and guidance to the Divisions within the City of Vernon. The HR Division promotes excellence in human resource management to enable achievement of Council’s Strategic Priorities.

The HR Division takes a proactive approach to position and strengthen the City of Vernon’s ability to attract and retain a diverse, talented, engaged, and productive workforce. We partner with stakeholders to ensure that they have the right tools and resources to manage employees in the most effective manner. The City of Vernon’s Human Resource Strategic Plan provides for a consistent City-wide approach to the continuous improvement of its employees, programs, and services.

The HR Division undertook a strategic planning process that led to our new mission statement: “Moving the organization forward using consistent, predictable, and contemporary practice…in other words, Success through People!” Our focus is to provide effective and innovative leadership to ensure the alignment of human resource strategies and activities to support critical decision-making by Council and the City’s business operations. This ensures effective delivery of programs and services to our citizenry.

The HR Division is a strategic partner with its Corporate and Division stakeholders focused in the areas of workforce planning, organizational effectiveness, organizational development, talent acquisition and retention, occupational health and safety, and building organizational capacity for collaborative and effective employee and labour relations.

The HR Division also provides strategic leadership in the areas of compensation, job evaluation, management of HR data, reporting, development and monitoring of corporate human resource policies, learning and development, human resource planning, change management, and leadership development. Employees that are actively engaged and committed to the organization, at all levels, are the essence of civic service excellence.

The HR Division acts as the primary contact for applicants, community educational institutions, community employment agencies, and community service groups.

Highlights As per Human Resource Division General Highlights.

83 Outlook The deliverables that will impact the Human Resource Division budget for 2017-2018 include continued work and implementation of the City of Vernon’s Human Resources Strategic Plan (performance planning, human resource planning, recruitment and retention), continued preparation for IAFF collective bargaining, and continued diligence related to compliance, work environment(s), and employee health and safety. The City of Vernon is committed to everyone going home safe and healthy, every day.

Occupational Health and Safety Purpose The focus of the Occupational Health and Safety (OH&S) Department is to ensure the City of Vernon is in compliance with WorkSafe BC (WSBC) Regulation and Industry best practices. This Department is responsible for developing, maintaining, and improving the City Safety Management System (SMS) which encompasses safety programs, such as, Workplace Violence, Hazard Identification and Control, Confined Space Entry, De-energization and Lockout, Accident Investigation, Contract Coordination, and Excavation Safety. This Department also manages occupational injury claims (WSBC), as well as nonoccupational injuries, which involve implementation of Modified Graduated Return to Work (MGRTW) Plans. These Plans benefit the organization by reducing WSBC insurance premiums and sick time benefit usage.

Highlights The City of Vernon will undertake an external COR audit in October 2016 for both the Safety Management System (SMS) and Stay at Work/Return to Work (SAW/RTW) programs. Continued success will result in the City of Vernon's eligibility for a 15% incentive cheque from WSBC; 10% for the SMS, and 5% for the SAW/RTW.

The 2016 safety initiatives implemented across various departments within the City of Vernon include, upgrading and standardizing the Recreation Division Automated External Defibrillators (AED), Sit/Stand desks for ergonomic issues, and further purchases of fall protection equipment for various areas.

The City of Vernon also dedicated 804 person hours as of July 2016 to safety related training for City of Vernon employees.

Outlook The focus for Occupational Health and Safety (OH&S) in 2017 is to continue to implement and revise mandatory safety training and programs to ensure the City of Vernon maintains the Certificate of Recognition (COR) through WSBC and the BC Municipal Safety Association (BCMSA), first achieved in December 2011. Continuing to maintain COR will ensure incentive cheques continue to be received from WSBC, which provides support for the City of Vernon's safety programming and initiatives.

Certificate of Recognition (COR Program) Purpose In December 2011, the City of Vernon participated in an audit of its Safety Management System (SMS) as part of the WorkSafe BC (WSBC) Certificate of Recognition (COR) program. Upon successful completion of the audit, the City of Vernon was issued COR certification and became eligible for a 10% rebate based on insurance premiums paid to WSBC. In early 2012, Council directed that the COR rebates received by the City of Vernon from WSBC be maintained in the Occupational Health & Safety (OH&S) budget for use in future safety initiatives.

84 Highlights The City of Vernon will undertake a COR audit in October 2016 for both the Safety Management System (SMS) and Stay at Work/Return to Work (SAW/RTW) programs. Continued success will result in the City of Vernon's eligibility for a 15% incentive cheque from WSBC, 10% for the SMS, and 5% for the SAW/RTW.

The 2016 safety initiatives implemented across various departments within the City of Vernon include, upgrading and standardizing the Recreation Division Automated External Defibrillators (AED), Sit/Stand desks for ergonomic issues, and further purchases of fall protection equipment for various areas.

Outlook This budget will be used to fund safety initiatives across the organization directly related to worker safety and organizational compliance with WorkSafe BC (WSBC) policy and regulation. The range of projects for the next three (3) to five (5) year time period include: Asbestos Inventory, Workplace Violence Risk Assessment, Employee Family Assistance Program (EFAP), and a Workplace Hazardous Material Information System (WHMIS) changeover to Global Harmonized System (GHS) for 2017.

85 Shirley Koenig Director OPERATION SERVICES [email protected]

Operations General Purpose The Operation Services Division manages, directs, and coordinates the activities of the Public Works, Parks, Airport, Utilities (including Sanitary, Storm & Water), Fleet, Building Services, Vernon Water Reclamation Centre and Spray Irrigation departments. This department covers Operations administration budget and includes short term sick time, on-call and various other charges related to Divisional meetings and training.

Highlights Continued implementation of asset management strategy and preventative maintenance program. Emphasis on finding energy efficiencies through comprehensive studies and facility modifications. Projects completed include BCAMP, Sub-Regional Parks negotiation (in progress), Utilities re-structuring, process review of core functions of Operations Division and completion of Spray Irrigation Optimization Strategy.

Outlook The focus of this area in 2017 will be to continue to provide a high level of service to the residents of the City of Vernon. There will be an emphasis on finding operational efficiencies to minimize increasing costs necessitated by expanded infrastructure and market conditions relating to contracts. Projects will include implementation of Spray Irrigation Optimization Study and other LWMP initiatives, Cemetery Master Plan, implementation of BCAMP initiatives, VWRC Process Review, GVW negotiations, Fleet asset management strategy (in progress) and Spray Irrigation rate re-structuring.

Facilities General Purpose Under the direction of the Building Services Manager, this department is responsible for the operation and maintenance of all City facilities and attached grounds, including: City Hall, City Yards, Community Services Building, Fire Halls 1, 2 & 3, RCMP Station, Water Reclamation Center, Parkade, and Tourist Information Booth as well as many rental buildings. This department also oversees energy management for the City of Vernon. The Building Services department is responsible for ensuring that the City of Vernon takes a lead role in supporting the mandate of sustainability, including educating staff, promoting energy conservation and ensuring that City facilities are operated and maintained as efficiently as possible. In addition to general maintenance and operation of the City facilities, the department will also provide ‘in-house’ construction services for renovations and modifications within City owned buildings. This budget includes general expenses related to facilities as well as Building Services Manager's salary.

Highlights Completion including recommendations and presentation to Council of the Building Condition Asset Management Plan.

Outlook Maintain our current level of service for 2017. In addition, execute projects identified in the Building Condition Asset Management Plan (BCAMP) and begin initiation and planning required for the Building Master Plan scheduled for 2018. Planning and execution of a sustainable Solar Wall heating project will also be a focus.

86 Fleet General Purpose Fleet Services is responsible for the operation and management of the City fleet. This department provides for the purchase, maintenance and repair of city owned vehicles and equipment including Fire Rescue, Parks, Recreation Services vehicles (Fleet - 205 units, with an additional 26 Stationary generators and other related small power tools).

This department budget includes an annual transfer to the Vehicle and Equipment reserve to fund future vehicle and equipment replacements.

Highlights Continued maintenance of Fire Rescue vehicles and the annual fire apparatus pump testing for Vernon, Silver Star and Armstrong Fire Departments as well as service support to the Fire Training Center's equipment. Provided comprehensive Fleet maintenance services to the Recreation Services vehicles and equipment. New shop equipment added this year include a new vehicle hoist and a new Modis scan tool. Fleet Services has added clear and bright fuel sample testing to all stationary generators to meet CSA 282 requirements. Fleet Services are in the process of evaluating if there is any potential financial savings to the City and improved service level to the RCMP by Fleet Services performing some maintenance and repairs for the Vernon RCMP vehicles.

Outlook The focus for 2017 will be a comprehensive review of fleet rates for 2018 and include a Fleet replacement strategy. Fleet services will continue providing effective preventive maintenance service for the fleet of vehicles and equipment. Fleet Services goal is to reduce the City Fleet carbon footprint Greenhouse Gas (GHG) emissions and fuel consumption with anti-idling initiatives including upgrading the Geotab Global Positioning Systems (GPS) hardware installed in all city owned vehicles and equipment. Continue to purchase right size vehicles with each new acquisition and follow Vehicle Replacement Policy for life cycle replacement.

Public Works

Local Parks Purpose The City is responsible for the care, control, and funding of local parks within the City’s jurisdiction. Included in this department is partial funding for Manager of Public Works (15%), the Parks Foreman (60%), as well as a funding allocation required for general items that can’t be directly charged to individual parks. Vehicle charges for the Parks Foreman position and insurance and permit fees are also included in this department.

Highlights Parks service levels were maintained in 2016 consistent with Council’s direction.

Outlook The completion of the Parks Master Plan approved in 2015 now provides clear direction for the City relating to service delivery, asset management, and capital planning. Operating and capital budget amendments are subject to Council review and direction.

87 Sub-Regional Parks Purpose The City has been contracted by RDNO to provide parks maintenance services for all sub regional parks located within the City of Vernon as well as Kal Beach and Creekside Park located in the District of Coldstream. The fees and service levels for sub-regional parks maintenance is defined in the Parks Management and Operations Agreement. The agreement is for a three year term commencing January 1, 2014. Included in this department is partial funding for Manager of Public Works (15%), the Parks Foreman (40%) as well as equipment charges for this position. Insurance, operations overhead, permit fees and security for all Sub-Regional parks is also included in this department.

Highlights Sub-Regional parks services were maintained in 2016 consistent with the Greater Vernon Sub-Regional Parks and Trails Service Agreement.

Outlook Changes in service levels are determined by RDNO. The contract to provide this service to RDNO is currently under negotiation.

Public Works General Purpose The Manager of Public Works oversees the operation and maintenance works relating to Public Works and Parks including roads, sidewalks, street lights, traffic signals, traffic signs, garbage collection, boulevard landscaping and weed control, street trees, snow and ice control and cemetery maintenance. This Department is also responsible for the construction of the ‘in-house’ capital works road and sidewalk projects as well as the operation and maintenance of the Airport.

Highlights Highlights of Current Year include the following: • Completion of the road rehabilitation project on 27th Street from 43rd Avenue north to the City boundary • Completion of the 25th Street sidewalk project from PV Rd north to 46th Avenue • Completion of the road reconstruction project on 33rd Street from 30th Avenue to 32nd Avenue • Completion of the sidewalk project on 26th Street south of 30th Avenue • Completion of the Heritage Park playground replacement project

Outlook The focus for Public Works in the upcoming year will be to implement any changes identified in the Parks Sub-Regional maintenance contract with RDNO that is currently being renegotiated.

Sewer Operations General Purpose The Sewer Operations General Department is responsible for the administration of the Sanitary Utility which includes the allocation of wages for management & CUPE B employees, training costs, licenses, software requirements, fleet charges, transfer to Carbon Tax Reserve and Common Service allocations. Common Service allocations are charges incurred for the use of Operations Yards and Facilities.

Highlights Cross training of operators for efficiency in an effort to improve the overall operation of the system. With the re-structure of the Utilities Department and regulation changes, new certification requirements for the staff will require additional training.

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Outlook Enrollment in Environmental Operator Certification has become an integral part of Utilities.

Storm System Purpose Under the direction of the Manager Utilities, this department is responsible for the daily operation, maintenance and repair of Storm infrastructure within the City of Vernon, including storm mains, manholes, culverts, catch basins, creek channels, ditches and storm retention facilities.

The department is also responsible for the construction of ‘in-house’ capital works storm projects. In addition to the above, the department is also involved with Infrastructure Asset Management investigation for short-term and future capital programs.

Highlights Infrastructure Assessment Program will be implemented - Flush, clean and determine the integrity of the mains and lateral services where possible.

Outlook Identify areas that require upgrades due to the increase of storm events. -Increased camera inspections to identify damaged pipes.

Water Department General Purpose The Manager, Utilities oversees the daily operation (by contract with Greater Vernon Water) of the water system and is responsible for the maintenance and repair of the water infrastructure (transmission, distribution and storage) which includes water mains, hydrants, valves, residential and commercial services, 18 pump stations and 11 reservoirs; within the City of Vernon and Areas B and C.

Highlights • Evaluated our work procedures with regards to main breaks and excavations to improve efficiency and use of man power • Continued to be involved in the capital infrastructure improvements such as mainline upgrades, extensions, large valve replacements and pump station improvements. • Continued with the installation on ERT's (remote water meter reading technology) Outlook • Replace larger meters • Addition of more analytical equipment and hypo pumps as a result of the RDNO's Cl2 management plan - Commissioning of new development projects • Purchase hydraulic pipe cutter and new compactor • Continuation of unidirectional flushing and valve exercising program • Ongoing operational changes to optimize pressure zones and eliminate others • Operationally blending water sources to maximize water licensing allocation.

89 Jim McNamara Superintendent RCMP CONTRACT [email protected]

Purpose Vernon North Okanagan Detachment is an integrated department providing policing services 6 distinct policing jurisdictions encompassing Armstrong (including the Township of Spallumcheen) Enderby (including the Spallumcheen First Nations Lands), Falkland, Lumby, Vernon Rural (including Okanagan First Nations Lands) and the City of Vernon (including the Municipal contract for the District of Coldstream).

The employees of the RCMP are committed to our communities through: • Unbiased and respectful treatment of all people • Accountability • Mutual problem solving • Cultural sensitivity • Enhancement of public safety • Partnerships and consultation • Open and honest communication • Effective and efficient use of resources • Quality and timely service

Vernon/North Okanagan RCMP are committed to providing World-Class Policing Services guided by our core values of honesty, integrity, professionalism, compassion, accountability and respect. Our dedication to these core values and steadfast pursuit of our Core Policing Activities of service, prevention, protection, enforcement and intelligence is enhancing public safety and helping to build “A Safe and Secure Canada”.

Highlights The Vernon/North Okanagan Detachment (V/NOD) transitioned to new leadership with the appointment of Superintendent McNamara as Officer in Charge and Inspector Gord Stewart to the position of Operations Officer. Early in 2016, the Senior Management Team (SMT) consulted internally with our membership and externally with our stakeholders to identify policing priorities of the communities we serve. The 2016-2019 V/NOD Strategic Plan was created with a commitment to reducing crime, supporting safer roads through targeted enforcement action and effective communication. V/NOD has embraced a policing model which is evidence based, targeted and provides a collaborative enforcement effort. Through the implementation of a strategy known as COMPSTAT, the SMT uses statistical data to identify emergent issues in order to focus resources where they will have the greatest impact. The SMT meet regularly to prioritize issues, develop solutions and ensure our officers remain on task. This summer, we embarked on a three month pilot project to re-deploy general duty officers to peak policing hours. The goal of the project is to increase service levels to the public by decreasing response time to priority calls and by increasing time available to our officers for pro-active policing of areas identified through COMPSTAT. The RCMP in collaboration with the School District held the Jean Minguy Memorial Youth Academy again this year as part of the detachment’s commitment to our youth. Again, it was a great success.

90 Outlook The RCMP Contract Department (310) costs have been distributed among major expenditure areas in order to provide more information to Council. Traffic Fine Revenue and RCMP contract costs are included in this department. Although compensation packages have not yet been negotiated for 2015, 2016 and 2017 it's been recommended that municipalities forecast a salary increase of 2.5%. That 2.5% salary increase is included in the 2017 budget forecast. The forecast does not include retro pay. Projected salary increases combined with increased Division Administrative costs, National Program Administrative costs, training costs and member pension costs have resulted in a forecasted budget increase of 6.5% for 2017. This budget includes the two additional positions approved by council during the 2016 budget process. The 2017 cost for the two additional positions is $341, 513. If costs related to the two additional members were removed, the budget presented above would show a 4.2% increase. Expected traffic fine grant revenue for 2017 has been assigned to the RCMP contract budget. These revenues have increased by $35,000 based on 2016 actuals and additional correspondence received from the province. Increased risk to uniformed police and armed forces personnel since 2014, has resulted in the detachment facing additional overtime costs related to police security at events such as Remembrance Day and the Military Tattoo in order to ensure police and public safety.

Potential costs in the more distant future include in-car video systems at $4300/car (12 marked cars). Systems are still being researched and are pending a privacy impact assessment. The RCMP’s review of body worn video is in the final exploratory stage. Cost projections are not yet available. In order to enhance police and public safety, the RCMP is also examining Extended Range Impact Weapons (ERIW) for General Duty officer use. A pilot project is to commence this fall. ERIW costs will be approximately $3500/weapon including optic sights. It’s unknown at this time how many ERIW will be required at Vernon Detachment. This budget does not allow for any expenses related to extraordinary items or investigations requiring high cost specialized police techniques or resources.

91 Doug Ross Director RECREATION SERVICES [email protected]

Recreation General Purpose Recreation Services operates the Vernon Recreation Centre including the Vernon Aquatic Centre, Recreation Centre Auditorium, Dogwood and Priest Valley Gymnasiums, Halina Senior Citizens Centre and in the spring and summer months lease the Vernon Curling Club. In addition to these facilities Recreation Services also operates Kal Tire Place, Priest Valley, Civic and Centennial Arenas and both Recreation Services offices located at the Recreation Centre and at Kal Tire Place. In the summer months Recreation Services also operates the Lakeview and Lavington Outdoor Pools. Over 1000 programs are offered in these facilities and in the community through our Programs Division.

Highlights 2016 was the third year of a five year Fee for Service Agreement with the Regional District of North Okanagan and the District of Coldstream. The 2016 budget was based on the 2015 budget plus 1.3% CPI for Canada August as agreed in the Recreation Facilities and Programming Agreement. 2016 has been another exciting year for Recreation Services including the completion of the major renovation to the Recreation Centre, the start of the Recreation Master Plan process with the tendering of the project in the fall, the design of the Multi-Use Facility expansion was tendered and awarded to MQN Architects and following extensive public consultation the design team has been busy with the exciting task of planning the new facility. In October Kal Tire Place played host, on behalf of the Village of Lumby, to the Kraft Hockeyville game featuring the L.A. Kings and Edmonton Oilers.

Outlook The 2017 budget is based on the 2016 budget plus 1.1% CPI for Canada, August, as agreed to in the Recreation Facilities and Programming Agreement. In 2017 we will continue to supply services at or above historic levels, reinvest in our recreation facilities and continue planning for the future through the Recreation Master Plan process. Planning is well underway for the Vernon & Area 2017 55+ BC Games which will be held in September 2017. The Multi-Use Facility expansion project is scheduled to be tendered in January 2017 with construction anticipated to begin in March 2017. The Master Plan project will be underway with significant public consultation being done throughout the year.

92 Financial Section

93 THE CORPORATION OF THE CITY OF VERNON Finance Division

CONSOLIDATED FINANCIAL STATEMENTS

FOR THE YEAR ENDED

December 31, 2016

94 THE CORPORATION OF THE P:250-545-1361 CITY OF VERNON F:250-545-7876 3400 - 30TH STREET VERNON, BC V1T 5E6

MANAGEMENT'S RESPONSIBILITY FOR THE CONSOLIDATED FINANCIAL STATEMENTS

The accompanying financial statements of The Corporation of the City of Vernon (the "City") are the responsibility of management and have been prepared in compliance with legislation, and in accordance with generally accepted accounting standards for local governments established by the Public Sector Accounting Board of the Canadian Institute of Chartered Professional Accountants. A summary of the significant accounting policies are described in Note 1 to the financial statements. The preparation of financial statements necessarily involves the use of estimates based on management's judgment, particularly when transactions affecting the current accounting period cannot be finalized with certainty until future periods.

The City's management maintains a system of internal controls designed to provide reasonable assurance that assets are safeguarded, transactions are properly authorized and recorded in compliance with legislative and regulatory requirements, and reliable financial information is available on a timely basis for preparation of the financial statements. These systems are monitored and evaluated by management.

Mayor and Council meet with management and the external auditors to review the financial statements and discuss any significant financial reporting or internal control matters prior to their approval of the financial statements.

The financial statements have been audited by KPMG LLP, independent external auditors appointed by the City. The accompanying independent Auditors' Report outlines their responsiblities, the scope of their examination and their opinion on the City's financial statements.

Chief Administrative Officer Acting Director of Financial Services

May 8, 2017

95 KPMG LLP 3205-32 Street 3rd Floor Credit Union Building Vernon BC V1T 9A2 Telephone (250) 503-5300 Fax (250) 545-6440 www.kpmg.ca

INDEPENDENT AUDITORS’ REPORT

To Mayor and Council of the Corporation of the City of Vernon

We have audited the accompanying consolidated financial statements of the Corporation of the City of Vernon, which comprise the consolidated statement of financial position as at December 31, 2016, the consolidated statements of financial activities, change in net financial assets and cash flows for the year then ended, and notes, comprising a summary of significant accounting policies and other explanatory information.

Management’s Responsibility for the Consolidated Financial Statements

Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with Canadian public sector accounting standards, and for such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error.

Auditors’ Responsibility

Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. The procedures selected depend on our judgment, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, we consider internal control relevant to the entity’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

KPMG LLP is a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. KPMG Canada provides services to KPMG LLP. 96 Page 2

Opinion

In our opinion, the consolidated financial statements present fairly, in all material respects, the consolidated financial position of the Corporation of the City of Vernon as at December 31, 2016, and its consolidated results of operations, its consolidated changes in net financial assets and its consolidated cash flows for the year then ended in accordance with Canadian public sector accounting standards.

Chartered Professional Accountants

May 8, 2017

Vernon, Canada

97 The Corporation of the City of Vernon Consolidated Statement of Financial Position Statement A

December 31, 2016 (in thousands of dollars) 2016 2015 Financial Assets Cash and cash equivalents Note 2 $ 66,739 $ 55,445 Portfolio investments Note 3 5,401 5,330 Accounts receivable Note 4 18,042 18,486 Municipal Finance Authority deposits Note 5 2,444 2,422 Land under development Note 6 3,156 3,148 95,782 84,831 Liabilities Accounts payable and accrued liabilities Note 7 23,255 22,146 Deferred charges Note 8 12,415 9,584 Deferred revenue Note 9 2,482 3,440 Municipal Finance Authority reserves Note 5 2,444 2,422 Debt Note 10 & 11 21,850 24,881 Landfill remediation liability Note 12 92 - 62,538 62,473 Net Financial Assets 33,244 22,358 Non-financial Assets Tangible capital assets Note 13 570,657 572,983 Inventory of supplies 497 337 Prepaid expenses 538 619 571,692 573,939 Accumulated Surplus Note 14 $ 604,936 $ 596,297

Commitments and contingencies Note 20 & 22 Subsequent events Note 26

Approved by:

Acting Director of Financial Services

The accompanying summary of significant accounting policies and notes are an integral part of these financial statements.

98 The Corporation of the City of Vernon Consolidated Statement of Operations Statement B Budget 2016 Actual Actual For the year ended December 31, 2016 (in thousands of dollars) Note 25 2016 2015 Revenue Taxation Note 15 $ 35,749 $ 35,642 $ 35,195 Government transfers Note 16 7,341 9,015 10,431 Services provided to other governments 3,775 4,137 3,896 Sale of services: Sewer fees and charges 9,324 9,360 9,278 Environmental health 1,973 2,070 2,083 Recreation fees 2,394 2,205 2,067 Public transit and parking 1,968 2,051 1,911 Fines and rentals 1,599 1,661 1,655 Licences and permits 1,272 1,763 1,638 Airport 1,060 1,058 991 Other 536 727 1,607 Development fees 146 139 193 Fiscal services: Penalties, interest earned and actuarial adjustments 1,077 2,523 2,197 Net gain on sales of assets - 594 2,515 Natural gas system agreement Note 17 2,377 2,363 2,508 Developer contributions of assets Note 13 940 2,330 5,083 71,531 77,638 83,248 Expenses Note 19 & 24 General government and common services 9,712 9,322 10,194 Bylaw compliance and parking control 1,128 1,265 1,097 Protective Services: Police 10,935 10,021 10,460 Fire and rescue 5,553 5,661 5,916 Emergency measures 156 161 180 Planning and building inspection 2,314 2,256 2,283 Engineering 2,962 2,054 2,138 Operation Services: Road transportation 15,428 15,794 14,702 Sanitary sewer 9,178 9,038 8,045 Solid waste and recycling 1,779 1,724 1,726 Park services 1,930 2,053 1,924 Storm drainage 1,286 1,290 1,235 Airport 1,118 1,176 1,147 Other 580 740 1,256 Cemetery 260 334 230 Recreation 6,290 6,110 6,618 70,609 68,999 69,151 Annual surplus 922 8,639 14,097 Accumulated surplus, beginning of year 596,297 596,297 582,200 Accumulated surplus, end of year Note 14 $ 597,219 $ 604,936 $ 596,297

The accompanying summary of significant accounting policies and notes are an integral part of these financial statements.

99 The Corporation of the City of Vernon Consolidated Statement of Change in Net Financial Assets Statement C Budget 2016 For the year ended December 31, 2016 (in thousands of dollars) Note 25 2016 2015 Annual Surplus $ 922 $ 8,639 $ 14,097 Amortization of tangible capital assets 11,422 11,781 11,691 Net gain on sale of assets - (594) (2,515) Proceeds on sale of tangible capital assets - 1,597 3,045 Acquisition of tangible capital assets (15,887) (8,813) (10,734) Developer contributions of assets - (1,645) (4,260) (4,465) 2,326 (2,773) Consumption of supplies inventories - 851 796 Use of prepaid expenses - 884 826 Acquisition of supplies inventories - (1,011) (805) Acquisition of prepaid expenses - (803) (865) - (79) (48) Increase in net financial assets (3,543) 10,886 11,276 Net financial assets, beginning of year 22,358 22,358 11,082 Net financial assets, end of year $ 18,815 $ 33,244 $ 22,358

The accompanying summary of significant accounting policies and notes are an integral part of these financial statements.

100 The Corporation of the City of Vernon Consolidated Statement of Cash Flows Statement D

For the year ended December 31, 2016 (in thousands of dollars) 2016 2015 Operating Activities Annual surplus $ 8,639 $ 14,097 Non-cash items included in annual surplus: Amortization of tangible capital assets 11,781 11,691 Net gain on transfer of tangible capital assets (594) (2,515) Developer contributions of assets (1,645) (4,260) Increase in landfill remediation liability 92 - Change in non-cash operating items: Decrease in accounts receivable 444 1,315 Increase in accounts payable and accrued liabilities 1,109 328 Increase in deferred charges 2,831 1,224 (Decrease) in deferred revenue (959) (1,253) Actuarial adjustments on debt (1,233) (1,136) (Increase) in supplies inventories (160) (9) (Increase) decrease in prepaid expenses 81 (39) 20,386 19,443 Investing Activities: Increase in portfolio investments (71) (118) Increase in land under development (7) (6) (78) (124) Financing Activities: Principal payments on debt (1,798) (1,739) (1,798) (1,739) Capital Activities: Proceeds on sale of tangible capital assets 1,597 3,045 Acquisition of tangible capital assets (8,813) (10,734) (7,216) (7,689) Increase in cash and cash equivalents 11,294 9,891 Cash and cash equivalents, beginning of year 55,445 45,554 Cash and cash equivalents, end of year $ 66,739 $ 55,445

The accompanying summary of significant accounting policies and notes are an integral part of these financial statements.

101 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

1. Significant Accounting Policies:

The Corporation of the City of Vernon (the “City”) is incorporated and operates under the provisions of the Local Government Act and Community Charter of British Columbia. The City provides local government services to residents of its incorporated area including administrative, protective, transportation, sewer, storm drainage, park maintenance, recreation, community development and environmental.

a) Basis of Accounting:

The consolidated financial statements of the City are prepared by management in accordance with accounting standards established by the Public Sector Accounting Board (PSAB) of the Canadian Institute of Chartered Professional Accountants.

All revenue is recognized on an accrual basis. Property taxes are recognized as revenue in the year they are levied. Utility charges are recognized as revenue in the period earned. Expenses are recorded in the period in which the goods or services are acquired and a liability is incurred.

b) Basis of Consolidation:

The consolidated statements include all funds of the City and its wholly-owned other government organization subsidiary. Inter-fund revenues, expenses, assets, and liabilities have been eliminated. The following controlled entities have been consolidated: CBW Development Corp. 100% Hesperia Development Corp. 100%

c) Measurement Uncertainty:

The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates include assumptions used in estimating historical cost and useful lives of tangible capital assets, estimating provisions for accrued liabilities and contingent liabilities, the carrying value of the landfill remediation liability, measurement of contaminated site liabilities (if identified), and in performing valuations of employee future benefits. Actual results could differ from those estimates and adjustments, if any, will be reflected in the period of settlement or upon a change in the estimate.

d) Cash and Cash Equivalents:

Management classifies all highly liquid investments with maturity of one year or less at acquisition as cash equivalents.

102 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

1. Significant Accounting Policies: (continued)

e) Land Under Development:

Land under development is valued at the lower of cost and net realizable value. Costs of inventory include the original land costs and design, engineering and other related costs associated with holding the property.

f) Deferred Charges:

Deferred charges are comprised of levied and unused Development Cost Charges and Sidewalk Gifting funds. These funds are recorded as revenue in the year they are used to fund tangible capital asset acquisitions or eligible operating expenses.

g) Deferred Revenue:

Deferred revenue represents property taxes, permits and other fees that have been collected, but for which the related taxes have not yet been levied and services or inspections have yet to be performed. These amounts will be recognized in revenue in the fiscal year taxes are levied, services are performed, or revenues are earned. Deferred revenue amounts are included in Accounts Payable and Accrued Liabilities (note 7).

h) Debt:

Debt principal payments are not charged against current operating revenue pursuant to Public Sector Accounting Standards. Interest is recorded on an accrual basis. Gross interest paid on debt in 2016 was $1,142,000 ($1,529,000 in 2015).

i) Landfill Closure and Post-Closure Liability:

The estimated cost for closure and post-closure care for the Hesperia landfill is based on estimated future expenses in current dollars and charged as an expense in the reporting period that the landfill site's capacity is used. There is significant measurement uncertainty in the estimate for the closure liability as it does not include a cost for obtaining suitable material for the final cover. This material is anticipated to be obtained at no charge as some materials that are discharged at the landfill are suitable to be used for the final cover and are diverted and stored to be used for progressive closure activities.

j) Liability for Contaminated Sites:

A liability for remediation of contaminated sites is recognized when all the following criteria are met: an environmental standard exists, contamination exceeds the environmental standard, the City is directly responsible for or accepts responsibility, and a reasonable estimate of the amount can be made. The liability is recorded net of any expected recoveries. The City currently has not identified any contaminated sites.

103 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

1. Significant Accounting Policies: (continued)

k) Non-Financial Assets:

Non-financial assets are not available to discharge existing liabilities and are held for use in the provision of services. They are not intended for sale in the ordinary course of operations. The change in non-financial assets during the year, together with the annual surplus/deficit, provides the consolidated change in net financial assets for the year.

l) Tangible Capital Assets and Amortization:

Tangible capital assets are recorded at cost less accumulated amortization. Cost includes all costs directly attributable to acquisition or construction of the tangible capital asset including transportation costs, installation costs, design and engineering fees, and site preparation costs. The City does not capitalize interest costs associated with the acquisition or construction of a tangible capital asset. Contributed tangible capital assets are recorded at fair value at the time of the donation, with a corresponding amount recorded as revenue. Amortization is recorded on the basis of straight-line or declining balance over the estimated useful life of the tangible capital asset, as follows: Transportation Infrastructure: Roads (surface) Straight-line 25 years Roads (base) Straight-line 75 years Bridges Straight-line 50 to 75 years Sidewalks Straight-line 25 to 50 years Traffic signals Straight-line 15 years Street lighting Declining balance 5% Parking meters Declining balance 10% Storm Drainage Infrastructure Straight-line 75 years Sanitary Sewer Infrastructure Straight-line 75 years Buildings Straight-line 35 to 60 years Vehicles Straight-line 7 to 29 years Miscellaneous Equipment Straight-line 10 to 30 years Information Technology Declining balance 40% Natural Gas System Straight-line 35 years

104 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

1. Significant Accounting Policies: (continued)

m) Reserves:

Statutory reserve funds are used for future capital expenses as designated by bylaw and City Council. Non-statutory reserves are amounts set aside from past and current operations and are not governed by bylaw.

n) Employee Future Benefits:

The City and its employees make contributions to the Municipal Pension Plan. As this plan is a multi-employer plan, the City’s contributions are expensed as incurred.

Sick leave and other retirement benefits are also available to the City’s employees. The costs of these benefits are determined based on service and best estimates of retirement ages and expected future salary and wage increases. The obligations under these benefit plans are accrued based on projected benefits as the employees render services necessary to earn future benefits.

o) Government Transfers:

Government transfers are recognized as revenue in the period in which the event giving rise to the transfer occurs, provided the transfers are authorized, any eligibility criteria have been met, and reasonable estimates of the amounts can be made. Transfers received in the current year that do not meet these criteria are recorded as accrued liabilities.

p) Budget Figures:

The budget figures are from the annual Financial Plan Bylaw. They have been reallocated to conform to PSAB financial statement presentation requirements where appropriate. Subsequent amendments have been authorized by City Council to reflect changes in the budget. Such amendments are not reflected in the financial statement budget figures (note 25.)

q) Comparative Figures:

Certain comparative figures have been reclassified to conform to the financial statement presentation adopted in the current year.

r) Segment Disclosures:

Segmented financial information is presented in groups of distinguishable activities in a similar approach to the City’s internally reported cost centres. These segments are structured in a fashion to assist users of financial statements in understanding and identifying the resources allocated to support commonly recognized functions of the City. Segments are identified primarily by function and secondarily by organizational relationship. Revenues are allocated to segments when there is a direct cause and effect relationship to the expenses of those segments. Revenues that cannot be reasonably allocated in such a manner are considered common to the City as a whole and reported in general government (note 23).

105 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

2. Cash and Cash Equivalents:

2016 2015

Restricted: Deferred charges $ 12,415 $ 9,584 Deferred revenue 2,482 3,440 Statutory reserves 3,040 1,791 17,937 14,815 Unrestricted: 48,802 40,630 $ 66,739 $ 55,445

The City has access to an operating line of credit not exceeding $2.0 million. Interest is accrued based on Valley First Credit Union prime lending rate plus 0.25%. As of December 31, 2016, this line of credit was not being utilized (2015- $0).

3. Portfolio Investments:

Portfolio investments are comprised of pooled investments in the Municipal Finance Authority (MFA) Bond Fund. As of December 31, 2016, all such investments represented development cost charges. Portfolio investments are recorded at their cost and written down to reflect losses in value that are other than temporary.

4. Accounts Receivable:

2016 2015

Property taxes $ 4,424 $ 4,543 Utility billings 6,782 6,931 Other governments 3,731 5,609 Trade and other receivables 3,230 1,528 18,167 18,611 Allowance for doubtful accounts (125) (125) $ 18,042 $ 18,486

106 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

5. Municipal Finance Authority – Deposits and Reserves:

The City issues most of its debt through the MFA. As a condition of these borrowings, a portion of the debenture proceeds are withheld by the MFA as a debt reserve fund. The City also executes demand notes in connection with each debenture whereby the City may be required to pay certain amounts to the MFA. (See note 22(b)). The details of the cash deposits withheld from debenture proceeds and demand notes at year end are as follows:

Demand Cash Notes Deposits 2016 2015 MFA deposits and reserves - general $ 1,087 $ 500 $ 1,587 $ 1,574 MFA deposits and reserves - sewer 533 324 857 848 $ 1,620 $ 824 $ 2,444 $ 2,422

6. Land Under Development:

In 2008, development activity began for both Hesperia Development Corporation and CBW Development Corporation. The accumulated value of $3,156,000 (2015 - $3,149,000) is comprised of the historical cost of the land plus all design, engineering, and related costs incurred to date. Such costs have not been included in tangible capital assets since the land and improvements are subject to resale upon completion of the development.

7. Accounts Payable and Accrued Liabilities:

2016 2015 Trade accounts payable and other accrued liabilities $ 11,359 $ 11,995 Salaries, wages and related costs 4,891 4,393 16,250 16,388

Deferred revenue Prepaid property taxes 3,548 3,179 Deposits and holdbacks 3,378 2,501 Prepaid fees and charges 79 78 7,005 5,758 $ 23,255 $ 22,146

107 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

8. Deferred Charges:

Deferred Charges include Sidewalk Gifting Funds and Development Cost Charges (DCC’s). Sidewalk Gifting Funds are charged to developers through a works contribution agreement requiring the City to use funds for future sidewalks adjacent to each property. DCC's are collected to pay for 95% of the general capital costs due to development and 90% of utility capital costs on specified projects. In accordance with the Local Government Act, these funds must be deposited into a separate reserve fund. DCC’s are deferred and recognized as revenue when the related costs are incurred.

2016 2015

Deferred charges DCC - roads $ 4,817 $ 2,841 DCC - storm 1,663 1,533 DCC - sewer 3,976 3,375 Sidewalk gifting funds 1,959 1,835 $ 12,415 $ 9,584

Deferred charges, beginning of year $ 9,584 $ 8,360 DCC's levied during the year 3,269 1,855 Sidewalk gifting funds received 123 41 Investment income 113 128 Contributions available 13,089 10,384 Capital transfers (410) (448) Operating transfers (264) (352) Deferred charges, end of year $ 12,415 $ 9,584

9. Deferred Revenue:

2016 2015

Recreation Facility Major Maintenance $ 1,727 $ 1,712 Recreation Facility Replacement (Civic) 301 921 Recreation Facility Operating 454 807 $ 2,482 $ 3,440

108 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

10. Debt:

Sinking Interest Year of Gross Fund 2016 2015 Purpose of Bylaw Rate % Maturity Debt Asset Net Debt Net Debt

General Purposes: 4717 Fortis BC Gas Lease * 2.10% 2019 $ 24,500 $ 18,582 $ 5,918 $ 7,706 4718 Fortis BC Gas Lease * 9.85% 2037 1,185 67 1,118 1,134 4624 Downtown Revitalization 1.80% 2020 388 262 126 156 4625 Downtown Revitalization 1.80% 2020 128 86 42 51 4728 Downtown Revitalization 1.80% 2020 211 143 68 84 4739 Various 1.80% 2020 4,675 3,152 1,523 1,872 31,087 22,292 8,795 11,003

Sewer Purposes: 1214BJ Blue Jay Specified Area 4.82% 2017 100 92 8 15 4889 Reclaimed Water Line 1.80% 2020 1,061 716 345 425 4680 Treatment Plant Phase I 1.75% 2027 5,000 2,053 2,947 3,144 4680 Treatment Plant Phase II 2.40% 2028 2,038 756 1,282 1,358 4791 Water Reclamation Plant 1.80% 2030 12,556 4,083 8,473 8,936 20,755 7,700 13,055 13,878

$ 51,842 $ 29,992 $ 21,850 $ 24,881

* See Note 17 for lease liabilities.

11. Future Payments and Sinking Fund Additions:

General Sewer Total

2017 $ 1,256 $ 544 $ 1,800 2018 1,258 541 1,799 2019 1,260 541 1,801 2020 314 541 855 2021 26 484 510 2022 & thereafter 1,008 3,955 4,963 5,122 6,606 11,728 Actuarial adjustments 3,673 6,449 10,122 $ 8,795 $ 13,055 $ 21,850

109 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

12. Landfill Remediation Liability

The City operates its Hesperia landfill as a demolition, land clearing and construction material disposal facility under an Operational Certificate (OC) issued by the Province of BC's Ministry of Environment (MOE). The OC excludes domestic refuse, plastics, rubber, contaminated soils and other non-construction wastes. The Hesperia landfill only accepts waste from City projects and does not accept public waste.

The liability for closure and post-closure care is recognized based on an Operating and Closure Plan (the Plan). The Plan estimates closure costs based on the assumption that the landfill will be closed at the end of its predetermined useful life; however, some of the estimated closure costs will be expended sooner as the landfill is anticipated to be closed progressively. The closure liability estimated in the Plan is in current dollars and has been inflated to the end of the landfill's useful life using an inflation rate of 1.5% and then discounted to the financial reporting date at 2.49%, which is the City's cost of capital on debt outstanding as of the same date.

The liability for closure and post-closure care at December 31, 2016 is $91,481, the estimated total expenditures for closure and post-closure care are $1,139,475 which leaves $1,047,994 remaining to be recognized. The landfill is estimated to have remaining capacity of 882,928 cubic meters (92%) and remaining life of 54 years.

The City has implemented a tipping fee charged to internal projects that discharge waste at the landfill with net proceeds contributed to a reserve to pay for closure related expenses. On December 31, 2016 the balance of this reserve is $158,205.

When the landfill closes at the end of its useful life it is estimated that post-closure care will be required for 25 years. The reported liability is based on estimates and assumptions with respect to anticipated events over the expected remaining service life of the landfill. Management periodically performs an assessment of the underlying assumptions and utilizes the expertise of a qualified firm of engineers external to the City in forming the estimate.

110 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

13. Tangible Capital Assets:

Disposals / Cost December 31, 2015 Additions Writedowns December 31, 2016

Land $ 262,904 $ 461 $ 780 $ 262,585 Buildings 65,538 1,190 19 66,709 Vehicles 11,933 806 - 12,739 Miscellaneous equipment 1,884 748 - 2,632 Information technology 2,853 - 194 2,659 Transportation infrastructure 212,559 4,971 399 217,131 Storm drain infrastructure 78,431 1,804 152 80,083 Sanitary sewer infrastructure 99,275 478 14 99,739 Other leasehold equipment 25,295 - - 25,295 $ 760,672 $ 10,458 $ 1,558 $ 769,572

Accumulated Amortization December 31, 2015 Amortization Disposals December 31, 2016

Buildings $ 23,693 $ 1,684 $ - $ 25,377 Vehicles 6,750 642 - 7,392 Miscellaneous equipment 1,030 63 - 1,093 Information technology 2,014 335 152 2,197 Transportation infrastructure 97,182 5,985 332 102,835 Storm drain infrastructure 21,125 1,014 61 22,078 Sanitary sewer infrastructure 26,500 1,335 10 27,825 Other leasehold equipment 9,395 723 - 10,118 $ 187,689 $ 11,781 $ 555 $ 198,915

Net Book Value December 31, 2015 December 31, 2016

Land $ 262,904 $ 262,585 Buildings 41,845 41,332 Vehicles 5,183 5,347 Miscellaneous equipment 854 1,539 Information technology 839 462 Transportation infrastructure 115,377 114,296 Storm drain infrastructure 57,306 58,005 Sanitary sewer infrastructure 72,775 71,914 Other leasehold equipment 15,900 15,177 $ 572,983 $ 570,657

111 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

13. Tangible Capital Assets: (continued)

a) Work-in-progress

Work-in-progress is comprised of costs related to projects currently under planning, development or construction that will result in a finished asset at a future date. Such costs are capitalized until such time as the property is ready for use. Work-in-progress having a value of $10,976,000 (2015 - $13,648,000) has not been amortized. Amortization of these assets will commence the year following when each specific asset is put into service.

b) Contributed Tangible Capital Assets

Contributed tangible capital assets have been recognized at fair market value at the date of contribution. The value of contributed assets received during the year is $1,645,000 (2015 - $4,260,000) comprised of transportation infrastructure in the amount of $1,252,000 (2015 - $1,869,000), storm drain infrastructure in the amount of $236,000 (2015 - $688,000) and sanitary sewer infrastructure in the amount of $157,000 (2015 - $570,000) and land in the amount of $nil (2015 - $1,133,000).

c) Tangible Capital Assets Disclosed at Nominal Values

Where an estimate of fair value is not determinable, the tangible capital asset is recognized at a nominal value.

d) Intangible Assets

The City manages and controls various works of art and non-operational historical cultural assets including buildings, artifacts, paintings and sculptures located at city sites and public display areas. These assets are not recorded as tangible capital assets and are not amortized.

e) Write-down of Tangible Capital Assets

Tangible capital assets are written down when conditions indicate that they no longer contribute to the City’s ability to provide goods and services. Any impairment is accounted for as an expense in the consolidated statement of operations. No impairments were identified or recorded during the year ended December 31, 2016 and 2015.

f) Capital Leases

Included in tangible capital assets are assets of $25,295,000 (2015 - $25,295,000) and accumulated amortization of $10,118,000 (2015 - $9,395,000). The City recorded amortization expense of $723,000 (2015 - $723,000) related to these leased assets.

112 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

14. Accumulated Surplus:

Accumulated surplus consists of individual fund surpluses and reserves. Operating surplus for the City is as follows:

2016 2015

Accumulated surplus per Statement of Financial Position $ 604,936 $ 596,297

Less: Tangible capital assets (570,657) (572,983) Inventory of supplies (497) (337) Prepaid expenses (538) (619) Debt 21,850 24,881 55,094 47,239

Non-Statutory Reserves Budget Carryover Reserve General 1,508 2,440 Budget Carryover Reserve Sewer 49 49 Capital Reserves General 12,154 9,741 Capital Reserves Sewer 12,733 10,735 Operating Reserves General 170 204 Tax Equalization Reserves General 6,350 5,185 Rate Equalization Reserves Sewer 8,030 7,466 Special Purpose Reserves 7,320 5,363 Fortis BC Lease Legacy Reserve 3,097 2,728 51,411 43,911 Statutory Reserve Funds Highway Access to Water Reserve 613 608 Land Sale Reserve 1,409 175 Local Improvement Reserve 841 834 Parkland Reserve 177 175 3,040 1,792 Total Restricted Funds 54,451 45,703 Unappropriated Surplus $ 643 $ 1,536

113 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

15. Property Tax Revenue:

Total tax revenue net of transfers of taxes collected for other governments and agencies were as follows:

2016 2015

Specific assessments: Residential $ 21,817 $ 20,585 Business 11,299 10,918 Utilities 278 279 Light industrial 492 519 Non-profit 132 130 Farm land 3 5 34,021 32,436 Payments in lieu of taxes 1,283 1,235 Specified area taxes and other 338 1,524 $ 35,642 $ 35,195

114 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

16. Transfers from Other Governments

2016 2015

Federal government transfers Transportation infrastructure $ 1,674 $ 2,350 Recreational initiatives - 50 1,674 2,400

Provincial government transfers Transit subsidy 2,285 2,047 Casino revenue sharing 1,956 2,043 Hotel tax 693 617 Traffic fine revenue sharing 523 544 Keep of prisoners 276 233 Carbon tax rebate 79 86 Insurance Corporation of BC 70 36 Certificate of Recognition safety program 61 94 Transportation infrastructure 59 970 Tourism BC 32 30 Municipal Insurance Agency 26 49 Emergency planning 15 - BC Hydro initiatives 13 5 Emergency Management BC 6 24 Economic development - 10 Safe communities projects - 6 6,094 6,794

Other government transfers Recreational initiatives 1,088 1,069 Okanagan Basin Water Board 102 126 Regional initiatives 43 37 Community development initiatives 14 5 1,247 1,237 Total transfers from other governments $ 9,015 $ 10,431

115 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

17. Natural Gas System Lease Agreements:

The City has entered into an agreement with BC Gas Utility Ltd. (now known as Fortis BC Gas Inc. and hereafter referred to as “Fortis BC”) which has resulted in the creation of the Natural Gas Legacy Fund.

a) Leased tangible capital assets:

Under the terms of the agreement, the City has entered into a 35-year lease of tangible capital assets commencing December 1, 2002 for the natural gas distribution system within the City boundary. The City has prepaid $23,750,000 of the capital lease obligation and has financed the prepayment through debenture debt (Debt Bylaw # 4717 and # 4718, note 10.) The remaining obligation, which is included in debt, will be paid with annual lease payments of $127,884 including interest based on Fortis BC-approved pre-tax weighted average cost of capital of 9.85%.

b) Operating Lease:

The City has also entered into a seventeen-year operating lease that commenced December 1, 2002 whereby the City leases back to Fortis BC the operation of the gas distribution system. Under the operating lease, Fortis BC is obligated to make annual lease payments to the City that are calculated by a formula specified in the agreement which is based on the total annual revenue generated by the transaction. The lease revenue in 2016 was $1,960,000, ($2,017,000 in 2015). At the end of the seventeen-year term, Fortis BC has the option of making a termination payment equal to the unamortized portion of the City’s $23,750,000 prepayment under the lease of tangible capital assets, which is estimated to be $12,214,000 or negotiate a new eighteen-year operating lease with a continuation of the annual lease payments which existed under the previous seventeen-year operating lease agreement.

18. Long-term Agreements with the Regional District of North Okanagan (the "Regional District"):

a) Water Agreement

The City has entered into a five-year agreement with the Regional District for the operation of the water system in Vernon and Electoral Areas B and C and owned by the Regional District. This agreement replaces a ten-year agreement expiring January 31, 2013. Under this agreement, the City is responsible for the day-to-day operation of the water system within the City and Areas B and C, and is wholly reimbursed by the Regional District for the operating expenses made to undertake these duties. The agreement expires January 31, 2018.

116 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

b) Parks Agreements

The City entered into an agreement with the Regional District to assume responsibility for the management and operation of local parks commencing January 1, 2014. The agreement also involves the transfer of park land between both parties so that local parks within the City are owned and operated by the City and designated sub-regional parks are owned and operated by the Regional District.

Under this agreement each jurisdiction levies and contributes Parks development cost charges according to the Regional District development cost charges bylaw. Development cost charge amounts are then allocated on the basis of contributions for use in those jurisdictions. The amount allocated to the City of Vernon as of December 31, 2016 was $2,918,000 (2015 - $1,849,000).

The City has entered into a three-year agreement with the Regional District to assume responsibility for the management and operation of sub-regional parks commencing January 1, 2014 and ending December 31, 2016. Subsequently a one-year agreement was agreed upon expiring December 31, 2017. As at December 31, 2014 the City transferred to the Regional District park land with fair market value approximating $23,941,000 (historical cost $1,861,000) and the Regional District transferred park land to the City with fair market value approximating $14,855,000.

c) Recreation Agreements

The City entered into a five-year agreement with the Regional District to assume responsibility for the management and operation of local recreational facilities commencing January 1, 2014 and ending December 31, 2018. The agreement also involves the transfer of recreation facilities and related land from the Regional District to the City to re-align responsibility for the facilities and programming to the City. As at December 31, 2014 the Regional District transferred to the City recreation facilities and land with fair market value approximating $1,487,000. Facilities and land owned by the Regional District with fair market value approximating $28,061,000 had not yet been transferred to the City as of December 31, 2016.

117 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

19. Expenses by Object:

2016 2015

Salaries and wages $ 25,901 $ 25,771 Contracted services 13,692 14,337 RCMP contract 7,113 7,437 Amortization of tangible assets 11,781 11,691 Supplies, materials and other 3,534 2,765 Bank charges and net loss on capital assets 1,255 1,631 Utilities, telephone and insurance 3,993 3,759 Equipment charges 1,730 1,760 $ 68,999 $ 69,151

20. Commitments:

The City has entered into a lease agreement for a transit maintenance facility with BC Transit for 40 years with two 10-year renewal options. The 40-year lease was prepaid in full in the amount of $1,310,000 upon occupancy by BC Transit of the site in November 2011.

21. Cemetery Care Trust Fund:

The City owns and maintains Pleasant Valley Cemetery. Pursuant to provincial legislation, a Cemetery Care Trust Fund was established to ensure continuity of cemetery maintenance. A portion of all plot sales and memorial setting fees is credited to this Fund. Although the Fund balance is not included in the consolidated financial statements, all investment earnings during the year are transferred into general revenue as permitted by law.

2016 2015

Trust Fund Continuity: Balance, beginning of year $ 757 $ 726 Interest earned 13 19 Proceeds from plot sales and memorial settings 26 31 Transfers to general fund for maintenance (13) (19) Balance, end of year $ 783 $ 757

118 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

22. Contingent Liabilities:

a) Regional District:

The City is responsible as a member of the Regional District for its proportional share of operating deficits related to functions in which it participates. Under the provisions of the Local Government Act, the Regional District’s debt is a joint and several liability of the Regional District and each of its member municipalities including the City.

b) MFA Demand Notes:

Debentures are covered by a loan agreement with the MFA which provides that, if at any time the payments provided for in the agreement are not sufficient to meet the authority’s obligations in respect of such borrowings, the resulting deficiency becomes a proportional liability of each member local government, including the City. As these demand notes are contingent in nature, no liability is recorded.

c) Municipal Insurance Association:

In 1987, the City entered into a self-liability insurance plan with several other local governments in British Columbia forming the Municipal Insurance Association of BC. The City is obligated under the plan to pay a percentage of its fellow insured’s losses. The City pays an annual premium, which is anticipated to be adequate to cover any losses incurred.

d) Legal Claims:

The City has been named defendant in several uninsured legal actions. No reserve or liability has been recorded regarding any of the legal actions and any possible claims because the amount of loss, if any, is not determinable. Settlement, if any, made with respect to these actions, will be accounted for as an expense in the period in which realization is known.

119 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

22. Contingent Liabilities: (continued)

e) Pension Liability:

The City and its employees contribute to the Municipal Pension Plan (the Plan), a jointly trusteed pension plan. The board of trustees, representing plan members and employers, is responsible for overseeing the management of the Plan, including investment of the assets and administration of benefits. The Plan is a multi-employer contributory pension plan. Basic pension benefits provided are based on a formula. The Plan has about 189,000 active members and approximately 85,000 retired members. Active members include approximately 37,000 contributors from local governments.

Every three years, an actuarial valuation is performed to assess the financial position of the plan and adequacy of plan funding. The actuary determines an appropriate combined employer and member contribution rate to fund the plan. The actuary’s calculated contribution rate is based on the entry-age normal cost method, which produces the long-term rate of member and employer contributions sufficient to provide benefits for average future entrants to the plan. The rate is then adjusted to the extent there is amortization of any funding deficit.

The most recent valuation for the Municipal Pension Plan as at December 31, 2015, indicated a $2,224 million funding surplus for basic pension benefits on a going concern basis.

The City paid $2,076,000 (2015 - $2,075,000) for employer contributions while employees contributed $1,765,000 (2015 - $1,758,000) to the Plan in fiscal 2016.

The next valuation will be as at December 31, 2018, with results available in 2019.

Employers participating in the plan record their pension expense as the amount of employer contributions made during the fiscal year (defined contribution pension plan accounting). This is because the plan records accrued liabilities and accrued assets for the plan in aggregate, resulting in no consistent and reliable basis for allocating the obligation, assets and cost to individual employers participating in the plan.

f) Letter of Credit:

In 2007, the City issued an Irrevocable Letter of Credit in favour of the Agricultural Land Commission (ALC) of British Columbia as a guarantee to fund works required by the ALC as a condition of the property being removed from the Agricultural Land Reserve. The property is being developed by the wholly-owned subsidiary, the Hesperia Development Corporation. The amount of the Letter of Credit is $716,000. As of December 31, 2016, no drawing on the Letter of Credit has occurred.

120

The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

23. Segmented Information:

Segmented information has been grouped into related department functions or service areas for segment reporting purposes provided in note 24 which shows the associated revenues and expenses for each segment. The various segments are described as follows:

a) General Government:

This segment is comprised of all general government and common services provided within the City. It includes legislative services, corporate administration, City Clerk’s office, tourism, finance, human resources, information services, civic building maintenance, bylaw compliance, parking control, and a subsidiary corporation. - Legislative services and corporate administration are responsible for general government administration including council support, conducting elections and records management. - Tourism is responsible for tourism marketing and managing the City's tourist booth location. - Finance is responsible for the oversight of all financial matters including financial planning, collection of revenues, purchasing and financial reporting. - Human resources are responsible for staff recruiting, payroll processing, occupational health and safety and labour relations. - Information services is responsible for planning, maintaining and operating the City’s information systems. - The GIS department catalogues the City’s infrastructure geographically for use by the City and its citizens. - Civic building maintenance is responsible for maintaining all buildings owned by the City. - Bylaw compliance and parking control is responsible for administrating and encouraging compliance to regulatory bylaws, patrolling City owned/leased paid parking lots, residential permit zones and restricted parking areas. They also patrol and maintain almost 1,000 parking meters. This function focuses on community security and safety programs in conjunction with police services. - The City’s subsidiary corporations are 100% owned. - Revenues associated with this segment include all those amounts that cannot be attributed directly to other segments including taxation, grants in lieu, interest revenue and property rental revenue.

121 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

23. Segmented Information: (continued)

b) Protective Services:

This segment is comprised of police services, fire rescue and emergency measures services. - Police services are contracted to the RCMP with support assistance from municipal staff. The City is home to a regional detachment for the North Okanagan. The City has a proactive community policing group that provides programs for its citizens and businesses such as citizens on patrol, crime stoppers, block watch and safety patrols. - Fire rescue services provides fire response, investigation and prevention services within the City’s fire department. - Emergency measures services is responsible for emergency planning within the Community and is engaged when more than one individual member may be affected by an emergency situation.

c) Planning and Engineering:

This segment is comprised of community development, planning, building inspections services and the capital works program. - Community Development is responsible for sustainable development throughout the City including environmental, economic and social development. - Planning is responsible for land use planning – long term and short term – plus the administration of the Official Community Plan and zoning bylaws. - Buildings Inspections is responsible for issuing permits for any developments in the City including building permits, rezoning and development permits. - Engineering is responsible for the planning and implementation of the capital works program for all infrastructure - storm, sewer and transportation. They work in conjunction with Operations.

122

The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

23. Segmented Information: (continued)

d) Operations:

This segment is responsible for the operation and maintenance of the City’s infrastructure assets including roads, sidewalks and storm drains. Other components include public transit, solid waste and recycling, cemetery and airport. - Road transportation encompasses year round maintenance of roads, street lights, signs and sidewalks; plus the public transit system which is contracted with BC Transit with subsidies provided from the Province - Storm drainage includes the maintenance of storm infrastructures including mains, manholes and catch basins. - The Vernon Regional Airport provides services to small aircraft and executive jets in the region and includes a paved lighted runway, hangars, jet and regular air fuel dispensing. - Solid waste and recycling services are contracted with the Regional District of North Okanagan. - The City has one cemetery whose operation is overseen by the Operations group. Other services provided within the City include; overseeing fleet activities and support for the Regional District water services and parks and services.

e) Sanitary Sewer Operations:

This segment is responsible for the entire sanitary sewer operation and maintenance of the sewer infrastructures including mains, manholes, catch basins and lift stations. Plus, it is responsible for the operation and maintenance of the Vernon Water Reclamation Centre and spray irrigation system.

f) Recreation:

This segment is responsible for the management, maintenance and operation of all recreation facilities within the City. This includes planning and delivery of recreation programs for all ages of citizens, maintenance and operation of all arenas and the indoor pool. As well as operating two outdoor pools in the summer.

123 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

24. Segmented Disclosure:

General Protective Planning & Operations Sanitary Government Services Engineering Recreation Services sewer 2016 2015

Revenue Taxation $ 35,625 $ - $ - $ - $ - $ 17 $ 35,642 $ 35,195 Services to other governments 473 569 169 1,108 1,131 687 4,137 3,896 Government transfers 4,517 805 103 1,020 2,437 133 9,015 10,431 Sale of services 2,093 245 1,905 3,361 4,070 9,360 21,034 21,423

124 Fiscal services 2,999 - - - (158) 276 3,117 4,712 Transfers of assets from developers - - 73 - 1,836 421 2,330 5,083 Natural gas system agreement 2,363 - - - - - 2,363 2,508 48,070 1,619 2,250 5,489 9,316 10,894 77,638 83,248

Expenses Salaries and wages 6,425 7,433 3,215 3,665 3,350 1,813 25,901 25,770 Contracted services 1,553 333 805 737 9,361 903 13,692 14,337 RCMP contract - 7,113 - - - - 7,113 7,437 Amortization of tangible assets 1,957 191 - 11 7,044 2,578 11,781 11,691 Supplies, materials and other (888) 371 210 571 1,210 2,060 3,534 2,765 Bank fees and net loss on assets 810 - - 32 - 413 1,255 1,630 Utilities, telephone and insurance 645 216 13 1,039 1,085 995 3,993 3,760 Equipment charges 85 186 67 55 1,061 276 1,730 1,761 10,587 15,843 4,310 6,110 23,111 9,038 68,999 69,151 Excess (deficiency) revenue over expenses $ 37,483 $ (14,224) $ (2,060) $ (621) $ (13,795) $ 1,856 $ 8,639 $ 14,097 The Corporation of the City of Vernon Notes to the Consolidated Financial Statements

Year Ended December 31, 2016 (tabular amounts in thousands of dollars)

25. Budget Data:

The budget data presented in these consolidated financial statements is based upon the 2016 operating and capital budgets approved by Council on January 11, 2016. The schedule below reconciles the approved budget in Bylaw # 5582 to the budget figures reported in these consolidated financial statements.

Budget Amount

Revenue: Operating budget $ 114,372 Capital budget 3,287 117,659 Less: Transfers from other funds and reserves 14,356 Collections for other governments 31,772 (46,128) Total Revenue 71,531

Expenses: Operating budget 113,176 Capital budget 15,887 129,063

Less: Capital expenses 15,887 Transfers to other funds and reserves 9,056 Debt principal payments 1,739 Collections for other governments 31,772 (58,454) Total Expenses 70,609 Annual Surplus $ 922

26. Subsequent event:

The City has a contract with the provincial government to provide policing services by the RCMP. On April 6, 2017 the Treasury Board approved a pay increase for regular members in 2015 and 2016 which will result in a retroactive payment by the City in 2017. This retroactive payment is estimated to be $ 332,000.

125 Statistical Section

126 Summary of Financial Results

(In $1,000's) 2012 2013 2014 2015 2016 FINANCIAL POSITION

Financial Assets $ 58,676 $ 62,589 $ 76,102 $ 84,831 $ 95,782 Liabilities 66,659 63,648 65,020 62,473 62,538 Net Financial Assets (Debt) (7,983) (1,059) 11,082 22,358 33,244

Non-financial Assets 563,796 559,121 571,118 573,939 571,692

Accumulated Surplus, end of year $ 555,813 $ 558,062 $ 582,200 $ 596,297 $ 604,936

STATEMENT OF OPERATIONS

Revenue $ 59,257 $ 59,297 $ 90,125 $ 83,248 $ 77,638 Expenses 58,648 57,048 65,987 69,151 68,999 Annual Surplus 609 2,249 24,138 14,097 8,639

Accumulated Surplus, beginning of year 555,204 555,813 558,062 582,200 596,297

Accumulated Surplus, end of year $ 555,813 $ 558,062 $ 582,200 $ 596,297 $ 604,936

ACCUMULATED SURPLUS

Tangible capital assets $ 529,610 $ 527,956 $ 542,454 $ 548,102 $ 548,807 Statutory reserves 1,838 1,747 1,804 1,792 3,040 Non-statutory reserves 24,972 28,234 37,249 43,911 51,411 Operating surplus (607) 125 693 2,492 1,678 Accumulated Surplus, end of year $ 555,813 $ 558,062 $ 582,200 $ 596,297 $ 604,936

Summary of Financial Results (in $1,000's) $100,000

$80,000

Operating $60,000 surplus Non-statutory reserves $40,000 Statutory reserves $20,000 Net Financial Assets (Debt)

$- 2012 2013 2014 2015 2016

$(20,000)

127 Accumulated Surplus

(In $1,000's) 2012 2013 2014 2015 2016 Equity in Tangible Capital Assets: General $ 441,279 $ 440,657 $ 453,924 $ 459,584 $ 461,609 Sewer 88,331 87,299 88,530 88,518 87,198 $ 529,610 $ 527,956 $ 542,454 $ 548,102 $ 548,807 Non-Capital Accumulated Surplus: Statutory Reserves $ 1,838 $ 1,747 $ 1,804 $ 1,792 $ 3,040

Non-Statutory Reserves: Funds Committed for Uncompleted Projects 3,593 5,010 1,196 2,489 1,557

Capital Purposes 15,867 16,154 19,055 20,476 24,887

Operating Purposes 643 885 5,327 5,567 7,490 Tax & User Rate Equalization 3,587 4,361 9,369 12,651 14,380 Natural Gas System Lease Arrangement 1,282 1,824 2,302 2,728 3,097 24,972 28,234 37,249 43,911 51,411

Operating Funds (607) 125 693 2,492 1,678

$ 26,203 $ 30,106 $ 39,746 $ 48,195 $ 56,129

TOTAL ACCUMULATED SURPLUS $ 555,813 $ 558,062 $ 582,200 $ 596,297 $ 604,936

Non-Capital Accumulated Surplus (Financial Equity) (in $1,000's) $60,000

$50,000

$40,000 Operating Funds

$30,000 Non-Statutory Reserves $20,000 Statutory Reserve $10,000 Funds

$- 2012 2013 2014 2015 2016 $(10,000)

128 Property Tax Revenue

(in $1,000's) 2012 2013 2014 2015 2016 Residential $ 15,691 $ 16,469 $ 18,065 $ 20,585 $ 21,816 Commercial 8,041 8,465 9,379 10,919 11,299 Light Industrial 376 409 444 518 492 Utility & Other 370 382 392 414 413 $ 24,478 $ 25,725 $ 28,280 $ 32,436 $ 34,020

*Excludes specified area taxation (included in Revenue by Source schedule).

RATIO OF TAX RATES - COMMERCIAL TO RESIDENTIAL (General Taxes Only) 2.66 2.62 2.57 2.74 2.72

TOTAL PROPERTY TAXES COLLECTED $ 60,504 $ 61,736 $ 62,567 $ 66,394 $ 66,051

% OF CURRENT TAXES COLLECTED 97.75% 97.92% 97.91% 97.41% 97.20%

TAXES LEVIED FOR OTHER AGENCIES Provincial School Taxes $ 20,351 $ 20,097 $ 19,994 $ 20,246 $ 20,049 Regional District of North Okanagan 9,334 9,376 8,107 5,882 5,898 Regional Hospital Districts 2,069 2,359 2,449 2,519 2,301 Okanagan Regional Library 1,528 1,578 1,632 1,638 1,702 Other 557 547 545 547 526 $ 33,839 $ 33,957 $ 32,727 $ 30,832 $ 30,476

Property Tax Revenue - Taxes Levied For Other General & Fire (in $1,000's) Agencies $40,000 (in $1,000's) $40,000 $35,000 $35,000 $30,000 $30,000 $25,000 $25,000 $20,000 $20,000 $15,000 $10,000 $15,000 $5,000 $10,000 $- 2012 2013 2014 2015 2016 $5,000 Other Okanagan Regional Library $- 2012 2013 2014 2015 2016 Regional Hospital Districts

Residential Commercial Regional District of North Okanagan Light Industrial Utility & Other Provincial School Taxes

129 Consolidated Revenue by Source

(In $1,000's) 2012 2013 2014 2015 2016 Property Taxation* $ 26,450 $ 27,750 $ 32,413 $ 35,195 $ 35,642 Sale of Services & Other 7,478 7,442 11,354 12,145 11,674 Sanitary Sewer Fees 8,600 9,313 9,357 9,278 9,360 Government Grants 6,942 6,360 10,721 10,431 9,015

Services Provided to Other Local Govts 2,131 2,319 6,088 3,896 4,137 Fiscal Services** 1,603 2,618 13,961 4,712 3,117 Natural Gas System Revenue 2,796 2,596 2,509 2,508 2,363 Contributions From Developers 3,257 899 3,722 5,083 2,330 $ 59,257 $ 59,297 $ 90,125 $ 83,248 $ 77,638

*Includes specified area taxation (not included in Property Tax Revenue schedule). Derived from the General Fund, Sewer Fund, Statutory Reserve Funds, and wholly-owned subsidiaries

Consolidated Revenue by Source (in $1,000's) $100,000

$90,000

Contributions From Developers $80,000

Natural Gas System Revenue $70,000 Fiscal Services $60,000 Services Provided to $50,000 Other Local Govts Government Grants $40,000 Sanitary Sewer Fees $30,000 Sale of Services & Other

$20,000 Property Taxation

$10,000

$- 2012 2013 2014 2015 2016

130 Consolidated Expenses by Function

(In $1,000's ) 2012 2013 2014 2015 2016 General Government $ 9,346 $ 9,142 $ 8,328 $ 8,842 $ 7,972 Police Services 10,004 9,744 10,417 10,460 10,021 Fire, Rescue & Emergency Services 4,889 5,502 4,970 6,096 5,822 Bylaw Enforcement & Parking Control 1,139 1,171 1,118 1,097 1,265 Planning & Building Inspection 1,973 1,813 1,861 2,283 2,256 Engineering Services 1,235 1,337 2,079 2,138 2,054 Sanitary Sewer Operations 8,092 7,850 7,924 8,045 9,038 Transportation, Parks & Drainage 18,265 16,932 19,472 20,264 21,053 Solid Waste, Recycling & Cemetery 2,248 2,275 2,120 1,956 2,058 Recreation - - 6,346 6,618 6,110 Natural Gas System 2,021 1,282 1,352 1,352 1,350 $ 59,212 $ 57,048 $ 65,987 $ 69,151 $ 68,999

Derived from the General Fund, Sewer Fund, Statutory Reserve Funds, and wholly-owned subsidiaries. For purposes of this table, all interest, fiscal service expenses, amortization, and capital expenditures have been integrated in their respective functions.

Consolidated Expenses by Function (in $1,000's) $80,000 Recreation $70,000 Natural Gas System

$60,000 Solid Waste, Recycling & Cemetery

$50,000 Transportation, Parks & Drainage

$40,000 Sanitary Sewer Operations

$30,000 Engineering Services

Planning & Building Inspection $20,000

Bylaw Enforcement & Parking $10,000 Control Fire Rescue & Emergency Services $- 2012 2013 2014 2015 2016

131 Consolidated Expenses by Object

(In $1,000's) 2012 2013 2014 2015 2016

Salaries, Wages & Employment Benefits $ 20,330 $ 20,074 $ 23,740 $ 25,771 $ 25,901 Supplies, Materials & Other 4,585 5,079 5,502 4,525 3,534 Contracted Services 17,169 16,043 19,546 21,774 22,535

Interest, Fiscal Services & Asset Losses 3,518 2,164 1,728 1,631 1,255

Utilities, Telephone & Insurance 2,519 2,463 4,049 3,759 3,993

Amortization of Tangible Capital Assets 11,091 11,225 11,422 11,691 11,781 $ 59,212 $ 57,048 $ 65,987 $ 69,151 $ 68,999

Consolidated Expenses by Object (in $1,000's) $80,000

$70,000

$60,000 Amortization of Tangible Capital Assets

$50,000 Utilities, Telephone & Insurance Interest, Fiscal Services $40,000 & Asset Losses Contracted Services

$30,000 Supplies, Materials & Other

Salaries, Wages & $20,000 Employment Benefits

$10,000

$- 2012 2013 2014 2015 2016

132 Number of Employees (Full-time Equivalents)

Number of Employees (Full-time Equivalents)* 2012 2013 2014 2015 2016 Administration & Corporate Services: General Administation 2.1 2.0 2.0 2.0 2.0 City Clerk's Office 8.2 8.2 7.9 8.5 8.0 Human Resources 6.4 5.9 7.3 7.4 8.1 Information Services 7.9 7.8 9.4 9.6 9.6 Bylaw Enforcement 12.9 12.9 11.5 11.0 12.9 Community Policing Office 6.8 6.0 5.0 3.8 3.0 Finance & Purchasing 17.9 17.0 17.7 16.8 16.1 Engineering & GIS 14.4 14.5 16.0 15.2 14.9 Community Development 18.4 16.7 16.7 18.7 20.8 Fire & Rescue 40.6 41.5 40.2 39.1 38.2 Police (civilian staff) 31.4 31.7 32.0 30.7 30.5 Operations: Operations Administration 3.1 3.2 3.0 2.9 3.6 Sanitary & Storm Sewers 26.6 13.9 14.6 17.5 19.7 Water ** 16.6 16.9 16.4 13.3 11.8 Public Works 26.1 28.6 28.5 24.7 24.2 Parks ** 13.5 10.7 10.2 10.8 12.2 Fleet & Facilities 13.1 12.9 11.5 11.9 12.7 Vernon Water Reclamation Plant 12.8 12.9 12.2 13.5 12.2 Airport 1.6 1.6 1.6 1.6 1.7 Recreation ** 40.9 40.1 52.9 55.2 56.3

Gross Number of Employees 321.3 305.0 316.6 314.2 318.5

* Full-time equivalent (FTE) is based on the total number of hours worked as a function of standard full-time hours.

Less: Number of employees for which full employment costs are recovered by the Regional District of North Okanagan for Parks, Recreation, Water (2014 onwards - Water only) (71.0) (67.7) (16.4) (13.3) (11.8)

Net Number of Employees (relating to total employment costs recorded by the City of Vernon) 250.3 237.3 300.2 300.9 306.7

Gross FTE Positions per 1,000 Population 8.3 7.9 8.1 7.8 7.9 Net FTE Positions per 1,000 Population 6.5 6.1 7.7 7.4 7.6

Source: City of Vernon Human Resources Net Number of Employees (FTE's) Net FTE Positions per 1,000 340.0 Population 320.0 8.0 300.0 7.5 280.0 7.0 6.5 260.0 6.0 240.0 5.5 5.0 220.0 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016

133 Cost of Salaries, Wages and Benefits

(In $1,000's) 2012 2013 2014 2015 2016

Administration $ 1,966 $ 2,210 $ 1,756 $ 1,621 $ 1,255 Corporate Services 2,498 2,566 2,570 2,659 2,817 Financial Services 1,298 1,318 1,308 1,392 1,472 Engineering 1,200 1,090 1,438 1,484 1,487

Planning & Building Inspection 1,655 1,532 1,547 1,854 1,907

Fire, Rescue & Emergency Measures 3,770 4,461 4,204 5,201 4,825

Policing Support Services 2,065 2,150 2,160 2,293 2,255 Operational Services 4,704 4,747 5,501 5,799 6,234 Recreation Services - - 3,256 3,467 3,649 $ 19,156 $ 20,074 $ 23,740 $ 25,770 $ 25,901

Net Cost of Salaries, Wages & Benefits (in $1,000's) $30,000

$25,000 Recreation Services

Operational Services

$20,000 Policing Support Services

Fire, Rescue & Emergency Measures $15,000 Planning & Building Inspection Engineering

$10,000 Financial Services

Corporate Services

$5,000 Administration

$- 2012 2013 2014 2015 2016

134 Capital Spending

(In $1,000's) 2012 2013 2014 2015 2016

Roads & Drainage Infrastructure $ 4,078 $ 4,137 $ 6,777 $ 7,379 $ 6,775 Sanitary Sewer Infrastructure 1,946 1,692 1,758 1,683 478 Land Purchases* 9 596 12,765 4,166 461 Vehicle Fleet 987 145 649 409 806 Subsidiary Corporations (52) 31 537 6 8 General Govt Buildings & Equipment 1,546 467 3,482 1,091 1,938 Information Technology Equipment 380 309 419 266 - Protective Services Equipment 334 - - - - $ 9,228 $ 7,377 $ 26,387 $ 15,000 $ 10,466

Capital Spending (in $1,000's) $30,000

$25,000

Protective Services Equipment $20,000 Information Technology Equipment General Government Buildings & Equipment $15,000 Subsidiary Corporations

Vehicle Fleet $10,000 Land Purchases

Sanitary Sewer $5,000 Infrastructure Roads & Drainage Infrastructure

$- 2012 2013 2014 2015 2016

$(5,000)

135 Capital Funding by Source

(In $1,000's) 2012 2013 2014 2015 2016 General Taxation $ 283 $ 466 $ 1,549 $ 3,028 $ 1,805 General Non-Statutory Reserves 3,976 3,452 3,622 1,944 4,072 Sanitary Sewer Revenue - - 9 - - Sewer Non-Statutory Reserves 1,227 1,652 2,937 1,356 647 Statutory Reserve Funds 73 256 119 29 617 Development Cost Charges 2,322 51 921 407 337 Developer Contributions* 485 485 15,564 7,198 1,645 Government Grants & Other 1,527 1,015 1,624 1,038 1,343 $ 9,893 $ 7,377 $ 26,345 $ 15,000 $ 10,466

PROPORTIONAL BREAKDOWN OF CAPITAL FUNDING FUNDING

General Taxation 2.9% 6.3% 5.9% 20.2% 17.2% Sanitary Sewer Revenue - - - - - Reserves 53.3 72.7 25.3 22.2 51.0 Developers 28.4 7.3 62.6 50.7 18.9 Government Grants & Other 15.4 13.8 6.2 6.9 12.8 100.0% 100.0% 100.0% 100.0% 100.0%

Capital Funding by Source (in $1,000's) $30,000

$25,000

Government Grants & Other $20,000 Developer Contributions Development Cost Charges $15,000 Statutory Reserve Funds Sewer Non-Statutory Reserves Sanitary Sewer Revenue $10,000 General Non-Statutory Reserves General Taxation $5,000

$- 2012 2013 2014 2015 2016

136 Long Term Debt by Function and Sources of Funding

(In $1,000's) LONG-TERM DEBT BY FUNCTION

2012 2013 2014 2015 2016 Sanitary Sewer $ 16,101 $ 15,395 $ 14,651 $ 13,879 $ 13,055 Natural Gas System 13,749 12,192 10,558 8,840 7,036 Roads & Drainage 2,372 2,115 1,847 1,568 1,276 General Government 459 409 357 303 247 Downtown Beautification 441 393 343 291 236 $ 33,122 $ 30,504 $ 27,756 $ 24,881 $ 21,850

PROPORTIONAL FUNDING SOURCES FOR LONG-TERM DEBT

Sanitary Sewer Fees 48.5% 50.4% 52.7% 55.7% 59.7% Sanitary Sewer Specified Areas 0.1 0.1 0.1 0.1 0.0 Roads, Drainage & Beautification Specified Areas 8.5 8.2 7.9 7.5 6.9 Natural Gas System Revenue & Reserve 41.5 40.0 38.0 35.5 32.2 General Taxation 1.4 1.3 1.3 1.2 1.2 100.0% 100.0% 100.0% 100.0% 100.0%

All water debt originally incurred by the City of Vernon has been transferred to and is recorded by the Regional District of North Okanagan when this function was assumed by the Regional District. As such, this debt is not a liability of the City of Vernon and is not recorded. No overlapping debt exists.

Long-Term Debt by Function Long-Term Debt Funding (in $1,000's) $35,000 Sanitary Sewer Fees $30,000 1.2%

Downtown Sanitary Sewer $25,000 Beautification Specified Areas General Government 32.2% $20,000 Roads, Drainage & Roads & Drainage Beautification Specified Areas $15,000 59.7% Natural Gas System Natural Gas System 6.9% Revenue & Reserve $10,000 Sanitary Sewer 0.0% General Taxation $5,000

$- 2012 2013 2014 2015 2016

137 Long Term Debt Capacity

(In $1,000's) 2012 2013 2014 2015 2016 FINANCIAL ASSETS $ 53,757 $ 57,604 $ 70,567 $ 79,261 $ 90,182 LONG-TERM DEBT $ 33,122 $ 30,504 $ 27,756 $ 24,881 $ 21,850

RATIO OF FINANCIAL ASSETS TO LONG TERM DEBT 1.62 1.89 2.54 3.19 4.13

A municipality's ability to borrow funds (debt capacity) is based on their ability to make principal and interest payments (liability servicing). The liability servicing limit, the maximum allowable principal and interest payments a municipality can make in a year, is based on a percentage of applicable Municipal Revenues and determines how much debt a Municipality can service. MUNICIPAL REVENUES Municipal portion of Property Tax revenue $ 26,817 $ 28,175 $ 28,533 $ 35,572 $ 36,013 Sale of Services 16,078 17,061 20,711 21,423 21,034 Other Revenue 5,708 4,609 12,865 6,505 7,932 Investment Income 1,236 1,463 1,779 1,719 720 Unconditional Government Transfers 2,840 2,393 2,452 632 602 Less: Actuarial adjustments on long term debt (767) (928) (1,005) (1,137) (1,233) TOTAL MUNICIPAL REVENUES $ 51,912 $ 52,773 $ 65,335 $ 64,714 $ 65,068 Liability Servicing factor 25% 25% 25% 25% 25% LIABILITY SERVICING LIMIT $ 12,978 $ 13,193 $ 16,334 $ 16,179 $ 16,267

LIABILITY SERVICING COST Debt Servicing for Authorized and Issued Debt 4,143 3,442 3,359 3,322 3,004 Estimated Debt Servicing for Unissued Debt 219 219 219 219 219 TOTAL LIABILITY SERVICING COST $ 4,362 $ 3,661 $ 3, 578 $ 3,541 $ 3,223

LIABILITY SERVICING CAPACITY AVAILABLE $ 8,616 $ 9,532 $ 12,756 $ 12,638 $ 13,044

Financial Assets vs Long Term Debt (in $1,000's) $100,000 $90,000 $80,000 $70,000 $60,000 FINANCIAL ASSETS $50,000 LONG-TERM DEBT $40,000 $30,000 $20,000 2012 2013 2014 2015 2016

Annual Debt Servicing Capacity (in $1,000's) $18,000 $16,000 $14,000 $12,000 $10,000 Capacity Available $8,000 Capacity Currently Used $6,000 $4,000 $2,000 $- 2012 2013 2014 2015 2016

138 Taxable Property Assessments

(in $1,000's) 2012 2013 2014 2015 2016 Residential $ 5,582,742 $ 5,406,304 $ 5,320,195 $ 5,665,492 $ 5,939,468 Commercial 1,078,428 1,086,765 1,093,901 1,097,231 1,131,080 Light Industrial 40,771 37,735 37,214 35,712 37,813 Recreation & Non-Profit 29,284 27,050 23,375 23,904 22,982 Utility 7,149 7,138 7,333 7,466 7,385 Farm Land & Managed Forest 4,069 3,920 3,988 3,947 3,988 $ 6,742,443 $ 6,568,912 $ 6,486,006 $ 6,833,752 $ 7,142,716

% Change From Prior Year -1.0% -2.6% -1.3% 5.4% 4.5%

AVERAGE SINGLE FAMILY RESIDENTIAL ASSESSED VALUES (in $1,000's)

Land $ 168 $ 158 $ 153 $ 159 $ 160 Improvements 166 164 164 174 181 $ 334 $ 322 $ 317 $ 333 $ 341

% Change From Prior Year -2.1% -3.5% -1.6% 5.0% 2.4%

Total Property Assessments Average Single Family Residential & Commercial Residential Assessed Values (in $1,000's) (in $1,000's) $7,000,000 $400

$6,000,000 $350

$300 $5,000,000

$250 $4,000,000 $200 $3,000,000 $150 $2,000,000 $100

$1,000,000 $50

$- $- 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016

Residential Commercial Land Improvements

139 Principal Corporate Tax Payers

(in $1,000's) General & 2015 Rank Category Property Owner Common Name Levied Rank

1 Calloway REIT (Vernon) Inc. Vernon Smart Centre (Including Wal-Mart) $ 655 1 2 Retail Village Green Shopping Centre Inc. Village Green Mall $ 653 2 3 Retail CP REIT BC Properties Ltd Real Canadian Superstore $ 385 3 4 Retail Realfund Investments (BC) Ltd Vernon Square (Northern Portion) $ 237 5 5 Retail Sunstone Holdings Inc. Shops at Polson Park $ 237 4 6 Hotel 460463 BC Ltd Sparkling Hills Resort $ 212 6 7 Retail Home Depot Holdings Inc The Home Depot $ 194 7 8 Office N & T Properties Ltd Kal Tire - Corporate Office $ 183 8 9 Retail Canadian Tire Corporation Ltd Canadian Tire $ 150 9 10 Office Timber Facility Ltd Tolko Industries - Corporate Office $ 127 10 11 Retail Fruit Union Plaza Holdings Ltd Fruit Union Plaza $ 128 11 12 Retail 5601 Anderson Way Holdings Ltd The Brick & Red Robin $ 123 12 13 Retail 4246551 Canada Inc Rona $ 122 13 14 Retail Snowcat Property Holdings Ltd Vernon Square Safeway (Southern Portion) $ 119 14 15 Retail Loblaw Properties West Inc. Real Canadian Wholesale Club $ 100 15 16 Entertainment Gateway Casinos & Entertainment Ltd Gateway Casino & Entertainment $ 97 17 17 Hotel Jassi Holdings Ltd Holiday Inn (Including Ricky's Grill) $ 94 18 18 Brewery Sleeman Breweries Ltd Okanagan Spring Brewery $ 87 16 19 Hotel Prestige Vernon Lodge Holdings Ltd Vernon Lodge & Conference Centre $ 81 New 20 Retail Home Hardware Stores Ltd Home Hardware $ 80 19

Total General & Fire Tax Revenue - Top Twenty $ 4,064

Total General & Fire Tax Revenue - City Wide $ 32,436

Proportion of Taxes Paid by Top Twenty 12.5%

Tax Contribution from Principal Corporate Taxpayers

Top Twenty Taxpayers, 12.5%

All Other Taxpayers, 87.5%

140 Building Permits and Business Licences

(In $1,000's)

Building Permit Construction Values 2012 2013 2014 2015 2016 Residential $ 43,991 $ 44,244 $ 66,057 $ 69,131 $ 76,036 Commercial 16,885 5,311 7,248 39,105 26,445 Institutional 1,084 861 18,632 1,478 19,878 Industrial 326 10 250 60 340 $ 62,286 $ 50,426 $ 92,187 $ 109,774 $ 122,699

Building Permit Fees $ 902 $ 594 $ 479 $ 992 $ 1,108

Number of Building Permits Issued 327 322 316 381 394

Business Licence Fees $ 443 $ 433 $ 441 $ 586 $ 582

Number of Licenced Businesses 3,279 3,244 3,240 3,129 3,767

Number of Land Use Applications Processed * 98 152 150 151 177

* Includes applications for Rezoning, OCP Amendment, Development Permit, Development Variance Permit, Board of Variance, ALR, and Subdivision

Source: City of Vernon Planning & Building Division

Building Permit Construction Values Building Permit Fees (in $1,000's) (in $1,000's) $140,000 $1,200

$1,000

$800 $120,000 $600

$400 $100,000 $200

$- $80,000 Industrial 2012 2013 2014 2015 2016 Institutional Commercial $60,000 Business Licence Fees Residential (in $1,000's) $620 $40,000 $570 $520 $470 $20,000 $420 $370 $- $320 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016

141 Population Demographics

2012 2013 2014 2015 2016 Annual Estimated Population (Source: BC Statistics) 38,573 38,672 39,167 40,497 40,116

Population Growth Rates -0.9% 0.3% 1.3% 3.4% -0.9%

Annual Estimated Eligible Voters (based on population estimate) 31,341 31,693 32,045 32,397 32,749

Annual Estimated Population Selected Statistics: & Eligible Voters Taxable Area (hectares) 7,514

Total Area (hectares) 11,604

45,000 Paved Roads (kilometers) 298

Number of Fire Hydrants 1,248 40,000 Storm Sewer Pipes (kilometeres) 194

35,000 Sanitary Sewer Pipes (kilometers) 268

Residential Sewer Connections 9,533 30,000 Residential Sewer Billing Units 17,263

25,000 Commercial & Other Sewer Connections 1,054

Commercial & Other Sewer Billing Units 1,064 20,000 2012 2013 2014 2015 2016 Sewer System Average Daily Flow 12,128 (cubic metres/day) Population Eligible Voters

2016 and 2011 Census (Source: Statistics Canada) Total 0 - 14 15 - 24 25 - 44 45 - 64 65+ 2016 40,116 5,670 4,040 8,760 11,420 10,226 2011 38,155 5,370 4,430 8,505 11,050 8,800 Total Net Growth 1,961 300 (390) 255 370 1,426 Percent Growth 5.1% 5.6% -8.8% 3.0% 3.3% 16.2%

142

2016 Annual Report The Corporation of the City of Vernon, British Columbia

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