Annual Review 17-18 Awk.Indd
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The ANNUAL REVIEW of The Royal Star & Garter Homes 2017-2018 Registered Charity No. 210119 Highlights 2017–18 Day Care fundraising we • care we • care IN APRIL THE HIGH OUR SOLIHULL EACH YEAR our IN OCTOBER 22017 A NEW BOOK, 2 0 1 7 London WYCOMBE HOME was rated residents can access we began to trial a new entitled ‘Poems by Marathon runners HOME reached its ‘Outstanding’ by more than 5,000 Day Care service for Post’, was released Pauline Shaw, full height, marked the Care Quality social events, 10,000 veterans in the Solihull in November 2017. Director of Care, by the ‘topping out’ Commission in physiotherapy sessions area. The service, It celebrated the Matt Petersen, ceremony, in July September 2017. and 1,500 speech known as the ‘Star & lives of residents a Governor of 2017. Guests included Surbiton was rated and language therapy Garter Club’, is being through letters, the Charity, and The Rt Hon The Earl ‘Good’ with an sessions. supported by the Aged photos, biographies Trevor Griffi ths, Howe, Minister of ‘Outstanding’ for Veterans’ Fund, funded and poems. The an ex-Serviceman, State for Defence, and Caring in January 2018. by the Chancellor book was compiled raised £9,000 Air Chief Marshal Sir using LIBOR funds. by It’s Not Your to support our Stephen Hillier, who Birthday But, a residents. led the ceremony. project that unites communities 3rd Home through writing. thanks we • care thanks IT COSTS WE ARE GRATEFUL THE CHARITY WE CARED FOR OUR GRANTS FROM £12,800 to fi t for a grant of £2,500 places a special veterans and partners RESIDENTS MILITARY out each en-suite from The Patron’s emphasis on from across all of the benefi t from CHARITIES, bed-sitting room in Fund, the charitable military-themed Armed Forces in 2017: in-house including ABF The the High Wycombe project set up in 2016 outings and 93 ex-Army, 32 former physiotherapy Soldiers’ Charity, Home, including by Her Majesty The activities, visits Navy or Royal Marines sessions to support the Royal Air Force ceiling hoists and Queen on the occasion from military and 59 RAF veterans. their mobility and Benevolent Fund, specialist beds. of her 90th birthday. bands and cadets, health. A gift in a the Royal Navy and Sixteen bedrooms concerts and talks. Will of just £2,000 Royal Marines Charity, in the new Home Residents attend funds physiotherapy Greenwich Hospital have been funded military events and for one resident for and Queen Mary’s by gifts in Wills and we encourage the a year. Roehampton Trust, from charitable military community continue to contribute trusts received in to fundraise for us. to the well-being of 2017. our residents. The Royal Star & Garter Homes provides award-winning care for veterans and their partners who live with disability or dementia Specialist CareCar thanks we • care thanks BIRMINGHAM OUR DIRECTOR THE SOLIHULL WE SPECIALISE A ONE-OFF OUR HIGHLY INTERNATIONAL OF CARE, Pauline HOME began in award-winning GRANT of £369k SPECIALISED TATTOO, Britain’s Shaw, received an participating in the dementia care. When was received from CARE is currently biggest annual indoor OBE in the 2018 New Teaching Care Homes the High Wycombe the Chancellor provided by 255 military event, has Year’s Honours List scheme in March Home opens, we will using LIBOR funds staff and 70 active raised a total of in recognition of her 2017. This nurse-led be able to care for in April 2017 to volunteers. The £101,000 for the services to Veterans. project focusses on up to 71 veterans improve the public High Wycombe Charity over the past Mrs Betty Johnson, developing centres and partners who spaces and gardens Home will bring ten years. one of our longest of excellence where are living with in our Solihull over 140 new jobs standing volunteers, staff are supported dementia in dedicated Home. This work to the area. was awarded a British in meaningful and communities. will be completed Empire Medal for her innovative learning by the end of 2018. service to Charities. environments. fundraising thanks HER ROYAL WE PROVIDED A THE ROYAL A GIFT IN A HIGHNESS GRANT of £5.4m NAVAL WILL of £300k has Princess Alexandra towards the cost of ASSOCIATION been specifi cally visited the care in 2017 (2016: (RNA) has kindly donated towards the Surbiton Home £5.3m). We rely on donated Apple iPads ceiling hoists in High to celebrate our legacy and fundraising to our residents. The Wycombe, enabling 102nd Founders’ income to provide this donation was funded safe, comfortable Day and received grant which funds our by the Aged Veterans movement and a bouquet from specialist care. Fund and named independence for resident Phyllis, a Project Semaphore: residents. Women’s Auxiliary an initiative set up by Air Force veteran. the RNA to improve communications for older veterans. 2 A Message from the Chairman and the Our history continues to inspire our future. THE ROYAL STAR & GARTER HOMES has been at the vanguard of care for veterans with disabilities for more than 100 years. Now we are introducing significant new plans to extend our reach to even more ex-Service people. We will continue to provide exceptional care in our three Homes. By the end of 2018 we will see the opening of our new Home in High Wycombe. It will enable us to provide the highest quality of care for 44 residents requiring Artist’s impression of the specialist nursing care new High Wycombe Home and 30 residents living with dementia. Our plans to touch the lives of even more veterans can only be realised thanks to the We are excited to be developing a range generosity of our supporters: from regular of new care services. We are trialling day givers and legacy pledgers, trusts and care services in Solihull, the Star & Garter organisations, to everyone who volunteers Club, supported by a grant from the Aged and fundraises for us. As a charity, each year Veterans’ Fund, funded by the Chancellor we need to find more than £5m to provide using LIBOR funds. The service is proving the highest quality of care for our residents. to be highly successful and has been We greatly appreciate the support of our extended to guests living with dementia. donors in helping us to achieve this. We are also exploring how we can deliver We would not be able to offer these services care in people’s own homes. We are without the support of our staff, volunteers, developing a pilot homecare service, families, supporters and governors, and we initially based around the Surbiton Home are extremely grateful for their commitment. and offering care to people living in the Kingston, Richmond and Esher area. Thank you for helping us to serve our nation’s veterans. We are also actively looking at how we can support younger veterans with bespoke residential services in our Homes. Working with other organisations, we will continue proactively sharing our experience and expertise to promote excellent care for all Major General Tim Tyler CB Andy Cole OBE veterans across the UK. Chairman Chief Executive from the Chairman and the Chief Executive STRATEGY OVERVIEW The Royal Star & Garter Homes is committed to an exciting programme of innovation to raise the standards of care for all veterans. Over the next fi ve years we will touch more lives than ever before. 1 OUTSTANDING CARE FOR VETERANS LIVING WITH DISABILITY AND DEMENTIA We will expand our care provision for veterans requiring residential care, by: • opening our third new Home in High Wycombe; • expanding the provision of specialist dementia care within our Homes. 2 MEETING THE NEEDS OF THE NEXT GENERATION OF VETERANS We will invest signifi cantly to at least double the number of veterans we are able to support and to off er greater choice to our benefi ciaries, by: • providing day care services within our existing Younger veteran Stephen Homes; • offering high-quality homecare services in the local areas around our Homes; • developing bespoke residential services for younger disabled veterans. 3 RAISING THE STANDARDS OF CARE FOR ALL VETERANS Working with our partner organisations, the Charity will play a leading role in promoting improvements for all disabled veterans across the UK by: • openly sharing our best practice; • being active participants in programmes of research; • fully engaging in national initiatives. 4 The new High Wycombe Home THE CHARITY’S THIRD HOME, in High Wycombe, is on track to open late in 2018. This state-of-the-art Home will provide specialist nursing and therapeutic care for 74 residents, including a specialist dementia care wing for 30 residents. Built on a brownfi eld site, the Home will create over 140 new jobs in the area. Artist's impressions of the new Home and the reception The Home is designed by David THE BED-SITTING ROOMS Duckworth of Scurr Architects and Every aspect of the en-suite bed-sitting thanks interior designer, Lori Pinkerton-Rolet rooms is considered carefully. It costs almost of Park Grove Design. Together they £13,000 to fi t out the rooms to the highest designed our award-winning Home specifi cation. Each room is designed to have Gifts in Wills of in Surbiton, which won the Pinders a positive impact on the resident’s £210,000 in 2017 were Healthcare Design Award 2014, in the well-being, promoting comfort, put towards the new ‘Best Dementia Home - Small’ category. independence and practicality. High Wycombe Home. The furniture, fi xtures and fi ttings will be This vital funding will tailored to the individual needs and wishes help to provide state- • STATE-OF-THE-ART BUILDING of each resident, including a choice of of-the-art facilities for colour schemes.