Facts and Figures The German Travel Market

by the Association of German Travel Agents Tour Operators (DRV) Edition 2002 Destinations 2000 2001 in mio. in % in mio. in % 30.7 35.9% 28.8 34.6% of which North Sea/Baltic Sea coasts 7.8 9.1% 6.9 8.3% Alps and Prealps 3.0 3.4% 2.7 3.3% remaining Bavaria 3.9 4.5% 3.8 4.5% Baden-Württemberg 2.2 2.6% 2.4 2.9%

Other short-haul 20.2 23.6% 19.7 23.6% of which Austria 6.3 7.4%6.0 7.2% 3.2 3.8% 3.1 3.8% Denmark & Benelux 3.9 4.6% 3.7 4.5% UK, Ireland, Scandinavia 2.3 2.7% 2.0 2.4%

Mediterranean / medium-haul 29.3 34.2% 29.8 35.7% of which Balearic Islands 4.2 4.9%3.9 4.7% Canary Islands 2.7 3.2% 2.8 3.3% Spanish Mainland / Portugal 4.1 4.7% 3.7 4.4% Italy 7.9 9.2% 8.0 9.6% Greece 2.9 3.4% 2.7 3.3% Turkey 2.5 2.9% 3.6 4.3% Northern Africa 2.2 2.6% 2.2 2.7%

Long-haul 5.4 6.4% 5.1 6.1% of which USA / Canada 2.0 2.3% 1.7 2.0% Caribbean & Central America 1.1 1.3% 1.0 1.2%

Total 85.7 100.0% 83.4 100.0%

Basis: Holiday trips of Germans with 5 days minimum duration Source: TouristScope

Average length of stay in 2001: 12.2 days (2000: 12.0 days)

Basis: Holiday trips of Germans with 5 days minimum duration Source: TouristScope Development of Domestic and Foreign Trips Basis: Holiday trips of Germans with 5 days minimum duration

100% 90% 80% 68% 67% 70% 64% 64% 60% 65% 60% Trips abroad 50% Domestic trips 40% 40% 35% 30% 36% 36% 32% 33% 20% 10% 0% 1991 1992 1993 1995 1996 1997 1998 1999 2000 2001

Source: TouristScope

Organization of Holiday Trips Basis: Holiday trips of Germans with 5 days minimum duration

Tour Operators / Travel 100% Agencies other form of organization 80%

60% 66% 63% 63% 62% 59% 56% 56% 55% 56% 55% 40% 44% 44% 45% 45% 34% 37% 37% 38% 41% 44% 20%

0% 1991 1992 1993 1995 1996 1997 1998 1999 2000Quelle:2001 Touristscope

Source: TouristScope Means of Transportation for Holiday Trips Basis: Holiday trips of Germans with 5 days minimum duration

100% 9% 8% 6% 6% 6% 6% 6% 6% 8% 7% 7% 7% 7% 9% 8% 8% 80% 20% 22% 27% 31% 30% 31% 30% 31%

60% Railway Bus 40% Airplane 60% 60% 57% 54% 55% 54% 55% 54% Car 20%

0% 1992 1994 1996 1997 1998 1999 2000 2001

Source: TouristScope

German Charter Airlines Passengers in mio.

4.2 4.1 4.1 3.5 3.4 3.2 Hapag Lloyd 2.8 2.7 3.0 3.6 LTU 3.6 3.6 2.8 2.0 2001 1.4 1.0 2000 1.7 1.6 1999 Aero Lloyd 1.6 1.6 1998 0.5 0.5 0.9 0.7 012345

Source: FVW International Tour Operator Market 2001: Turnover: 20.2 bill. €

Increase rates of Tour Operators Index 1990 = 100

Turnover

260 240 220 200 180 Turnover 160 140 120 100 1990 1992 1994 1996 1998 1999 2000 2001

Source: DER Market Research

Tour Operators 2001

6,780 Turnover (in mio. €) 8000 6,330 Passengers (in 000)

6000 4,950

4000 4,565 1,786 2000 3,615 1,200 2,723 1,081

0 868 859 574 FTI

Alltours TUI DeutschlandThomas Cook Rewe-Touristik

Source: FVW International Tour Operators Market share based on turnover 2001 of those tour operators listed by the tourism publication FVW

16.5% TUI Deutschland 3.6% 28.9% Thomas Cook 5.4% Rew e-Touristik FTI 5.5% Alltours Öger 17.2% 22.9% others

Source: FVW International

Travel Distribution Systems 2001*

6000 Outlets 5.287 4.848 5000 4.724 Turnover (in mio. €)

4000 4140 3000

2000 1.746 1712 1949 1000 1672 723 571 1094 0 528 360 165 159 67 203 101 97 l 161 15 33

RTK-Verbund Rewe-Touristik TUI DeutschlandThomas Cook Reiseland BTI Euro Lloyd STA Travel City Center Travel Overland Reisecenter Alltours Carlson Wagonlit Trave Source: FVW International

*) per 2001-12-31 Travel Agencies in Germany* 1998 1999 2000 2001 Fully-licenced agencies 6.079 6.198 6.348 6.231 of which: Travel agency outlets 4.863 5.014 5.116 4.942 Business travel 1.175 1.158 1.175 1.233 Group travel services 41 26 57 56 Leisure travel agencies 9.696 8.015 7.657 7.470 Side-line agencies 1.843 1.935 2.400 2.106 Other booking outlets 3.253 3.470 4.125 4.015 Total : 20.871 19.618 20.530 19.822 of which: • IATA-licenced agencies 4.591 4.690 4.771 4.709 • German railways-licenced 3.813 3.904 3.980 4.214 agencies

*per end of february of each year Source: DRV-Vertriebsdatenbank

Definitions Fully-licensed agencies: Travel agencies with at least one tour operator and one transportation licence Business Travel: Corporate travel agencies / implants, which predominantly transact business trips Group travel services: specialized travel agencies, which mainly offer group tours Leisure travel agencies: Travel agencies with at least two tour operator licences, without transportation licence Side-line agencies: Travel agencies primarily engaged in other known sources of income (e.g. Lotto/Toto, publishers etc.) than offering packages Other booking outlets: Travel intermediaries with only one tour operator licence, whose other sources of income are unknown Development of Travel Agency Sales Turnover of all travel agencies in € billions 1975 1980 1985 1990 1995 1999 2000 2001 Total 4.7 7.4 9.7 13.7 21.7 24.2 25.1 23.8 of which: Business Travel ...... 3.3 5.5 7.1 7.5 7.2 Leisure Travel ...... 10.4 16.2 17.1 17.6 16.6

Total by segments Tour packages 3.1 4.6 5.7 8.4 12.8 13.7 13.9 13.0 Scheduled fligths 1.0 1.8 2.5 3.7 6.5 8.0 8.5 8.4 Railway 0.4 0.5 0.5 0.7 1.1 1.1 1.2 1.1 other 0.3 0.5 0.9 0.9 1.3 1.4 1.5 1.3

.. = no data available Source: DER Market Research

Travel Agency Market Relation of sales outlets to turnover

1998 1999 2000 2001 14% 10% 5% 21% 20% 29% 49% 46% 37% 30% 29% 25% 51% 36%

23% 26% 58% 50% 55% 56% 39% 28% 28% 35%

Outle ts Outle ts Outle ts Outle ts Turnover Turnover Turnover Turnover

Chains / Franchises Cooperatives Independent Agencies

Source: FVW International Leisure Trips of the Germans 2001 (in mio.)*

Trips abroad 11.9 54.6

Domestic trips 51.0 28.8

0,0 20,0 40,0 60,0 80,0 100,0

short trips long trips

Source: TouristScope, leisure travel with 2 days minimum duration * incl. trips of children accompanying their parents short trips = up to 4 days duration long trips = duration 5 days and longer

Distribution Channels for Booking of Domestic Holiday Trips in Germany in 2001

32.6 mio. individually organized 40.0 mio. via suppliers individually organized (Hotels etc.) without pre-booking

3.9 mio. partly organized 3.2 mio. via travel agency / tour package via travel operator agency / tour operator

Source: TouristScope, leisure travel with two days minimum duration Overnight stays in Germany in mio.

325

39.7 38.0 Overnight stays of 300 foreigners 35.7 32.3 275 34.5 Overnight stays of 33.4 Germans

250 286.7 288.7 272.3 267.7 260.1 225 253.9

200

1996 1997 1998 1999 2000 2001

Source: Statistisches Bundesamt 1996-2002

Foreign visitors in Germany (overnight stays in mio.)

5,5 2001: 37.9 mio. overnight stays of 6,0 35 % foreigners 5,0 4,2

3,5 50 % 4,0

3,0 2,2 2,1 80 % 1,7 1,7 1,5 1,3 2,0 1,2 1,2 0,9 0,9 0,7 0,5 0,5 0,4 0,4 1,0

0,0

USA Italy Japan Spain Austria France Poland Russia Norway Belgium SwedenDenmark Hungary Netherlands Switzerland Czech Rep.

China (incl. Hongkong)

Source: Statistisches Bundesamt Tourism - its Impact on the German Economy

The German tourism industry contributes about 8 %1 to the GNP and creates approximately 2.8 million jobs1. This figure represents about 8 %1 of the working population in Germany. German travel agents and tour operators employ about 80,2002 people, of which about 9,9003 are in training.

German expenditure abroad is also the highest compared to all other markets. 4.2 % of Germany´s total private expenditure is spent on international travel.

Sources: 1 DIW 2 Bundesanstalt für Arbeit 3 DIHK

Balance of Travel Transactions (in € billions)

60,0

50,0 51.6 51.6

40,0 47.6 44.0 42.8

39.2 Receipts 38.2 30,0 37.5 Expenses 20,0 20.0 19.2 16.5 17.0

10,0 15.9 13.5 13.1 12.3 0,0 1994 1995 1996 1997 1998 1999 2000 2001

Source: Deutsche Bundesbank The Association of German Travel Agents and Tour Operators (DRV)

DRV is one of the biggest Travel Agents´ Associations in the world with 5,140 members, of which are: - 4,250 travel agents and tour operators (full members) - 890 hotels, airlines, car rental companies, shipping companies, tourist offices, railway companies, enterprises in more than 60 countries worldwide (associated members) DRV members generate over 3/4 of the total turnover of all German travel agents and tour operators. President: Klaus Laepple Secretary General: Dr. Jochen Martin LL.M. Managing Director: Leonhard Reeb

Deutscher Reisebüro und Reiseveranstalter Verband e.V. Albrechtstraße 10 D - 10117 Berlin Telephone: +49 (0 30) 284 06-0 Telefax: +49 (0 30) 284 06-33 Internet: www.drv.de e-mail: [email protected]

Printing: September 2002

Responsible for print and layout: DRV-department for statistics and market research - Olaf Collet