206 DOING BUSINESS IN THE ARAB WORLD 2010 Acknowledgments

Doing Business 2011 was prepared by a The Doing Business team is grateful for team led by Sylvia Solf, Penelope Brook valuable comments provided by col- (through May 2010) and Neil Gregory (from leagues across the World Bank Group June 2010) under the general direction and for the guidance of World Bank of Janamitra Devan. The team comprised Group Executive Directors. Svetlana Bagaudinova, Jose Becerra Marta, Karim O. Belayachi, Frederic Bustelo, César Oliver Hart and Andrei Shleifer provided Chaparro Yedro, Maya Choueiri, Santiago academic advice on the project. The pay- Croci Downes, Karen Sarah Cuttaree, Marie ing taxes project was conducted in collab- Contact details for local partners Delion, Allen Dennis, Jacqueline den Otter, oration with PricewaterhouseCoopers, led are available on the Doing Raian Divanbeigi, Alejandro Espinosa- by Robert Morris. The development of the Business website at Wang, Antonio Garcia Cueto, Carolin getting electricity indicators was financed Geginat, Cemile Hacibeyoglu, Betina by the Norwegian Trust Fund. http://www.doingbusiness.org Hennig, Sabine Hertveldt, Mikiko Imai Ollison, Ludmila Januan, Nan Jiang, Palarp Alison Strong copyedited the manuscript. Jumpasut, Dahlia Khalifa, Eugenia Levine, Gerry Quinn designed the report and Jean Michel Lobet, Valerie Marechal, the graphs. Alexandra Quinn and Karen Andres Martinez, Frederic Meunier, Jackson provided desktopping services. Alexandra Mincu, Robert Murillo, Joanna Nasr, Titilayo Oke, Oleksandr Olshanskyy, The report was made possible by the gen- Dana Omran, Caroline Otonglo, Yara Salem, erous contributions of more than 8,200 Pilar Salgado-Otónel, Jayashree Srinivasan, lawyers, accountants, judges, business- Susanne Szymanski, Tea Trumbic, Marina people and public officials in 183 econo- Turlakova and Lior Ziv. Koichi Ito, Lizhi mies.1 Global and regional contributors Liu, Junko Miyazaki, Janet Morris, Di Wang are firms that have completed multiple and Bryan Welsh assisted in the months surveys in their various offices around prior to publication. the world.

The online service of the Doing Business Quotations in this report are from Doing database is managed by Ramin Aliyev, Business local partners unless otherwise Preeti Endlaw, Felipe Iturralde Escudero, indicated. The names of those wishing to Graeme Littler, Kunal H. Patel, Vinod be acknowledged individually are listed Thottikkatu and Hashim Zia. TheDoing below. Contact details are posted on the Business 2011 report media and mar- Doing Business website at http://www keting strategy is managed by Nadine .doingbusiness.org. Ghannam. The events and road-show strategy is managed by Jamile Ramadan. 1. The team regrets the loss of Courtney Fowler, who passed away in 2010. A partner at Pricewa- All knowledge management and out- terhouseCoopers, Ms. Fowler had contributed to reach activities are under the direction the paying taxes indicators since their introduc- tion in Doing Business 2006 and oversaw surveys and guidance of Suzanne Smith. for several Central Asian economies. ACKNOWLEDGMENTS 207

GLOBAL CONTRIBUTORS Dorian Collaku Besa Tauzi Dib Said Bank of Albania Boga & Associates Banque d’Algérie Allen & Overy LLP Ilir Daci Ketrin Topciu Aloui Salima Baker & McKenzie OPTIMA Legal and Bozo & Associates Law Law Firm Goussanem & Cleary Gottlieb Steen & Hamilton LLP Financial Firm Aloui Ius Laboris, Alliance of Labor, Employment, Benefits and Sajmir Dautaj Fioralba Trebicka Benabid Mohammed Tahar Pensions Law Firms Tonucci & Partners Hoxha, Memi & Hoxha Cabinet Mohammed Tahar Albania Sh.p.k Benabid KPMG Gerhard Velaj Distribution System Boga & Associates Hassan Yassine Law Society of and Wales Operator Albanian Power Thompson & Knight LLP Silva Velaj Lex Mundi, Association of Independent Law Firms Cooperation Boga & Associates Nabiha Zerigui Noronha Advogados Dael Dervishi Cabinet d’Avocats OPTIMA Legal and Zamira Xhaferri Samir Hamouda Panalpina Financial IKRP Rokas & Partners correspondent of PricewaterhouseCoopers Eniana Dupi Stefan Xhillari PricewaterhouseCoopers PricewaterhouseCoopers Legal Services AECO consulting Kalo & Associates Russell Bedford International Sokol Elmazaj Selena Ymeri Boga & Associates Hoxha, Memi & Hoxha José Rodrigues Alentejo SDV International Logistics Câmara de Comércio e Sokol Elmazaj Enida Zeneli Toboc Inc. Indústria de Angola Boga & Associates Bozo & Associates Law REGIONAL CONTRIBUTORS Firm Suely Odete Moreira Arcanjo Lorena Gega AVM Advogados PricewaterhouseCoopers ALGERIA Adora Group (Freightnet) Fernando Barros Aurela Gjokutaj Branka Achari-Djokic PricewaterhouseCoopers APL Al-Tax Studio Banque d’Algérie Pedro Calixto A.P. Moller-Maersk Group Eduart Gjokutaj Mohammed Salim Azzouz PricewaterhouseCoopers BNT Al-Tax Studio Deramchi & Azzouz Anacleta Cipriano Consortium of European Building Control Valbona Gjonçari - Russell Bedford Faria de Bastos, Sebastião International Federación Interamericana de la Industria de la Boga & Associates e Lopes - Advogados Construcción Anjeza Harizaj Khodja Bachir Associados García & Bodán Bank of Albania SNC Khodja & Co. Miguel de Avillez Pereira Abreu Advogados Globalink Transportation & Logistics Worldwide LLP Emel Haxhillari Nabil Belloula Kalo & Associates Cabinet Belloula Joao de Freitas e Costa Grata Law Firm Shpati Hoxha Tayeb Belloula Abreu Advogados IKRP Rokas & Partners Hoxha, Memi & Hoxha Cabinet Belloula Myline Dias Manica Africa Pty. Ltd. Oltjan Hoxholli Samir Benslimane PricewaterhouseCoopers Talal Abu-Ghazaleh Legal (TAG-Legal) Kalo & Associates Cabinet Benslimane Alexandre Patrício Fernandes Transunion International Ilir Johollari Adnane Bouchaib PricewaterhouseCoopers Hoxha, Memi & Hoxha Bouchaib Law Firm Brian Glazier Renata Leka Abdelkader Boussourdi EDI Architecture Inc. Boga & Associates Société Distribution de Victor Leonel ALBANIA l’Electricité et du Gaz Ordem dos Arquitectos ManeTCI (Mane Trading d’Alger (SDA) Erjola Aliaj Construction & Paulette Lopes Investment) Abdallah Deramchi Faria de Bastos, Sebastião IKRP Rokas & Partners Russell Bedford Aigest Milo e Lopes - Advogados Artur Asllani International Kalo & Associates Associados Tonucci & Partners Mohamed Riad Deramchi Albania Sh.p.k Lorenc Nele Teresinha Lopes Deramchi & Azzouz Faria de Bastos, Sebastião Sabina Baboci Bozo & Associates Law - Russell Bedford Firm e Lopes - Advogados Kalo & Associates International Associados Kostanca Papa BALFIN sh.p.k, Balkan Asmaa El Ouazzani Josephine Matambo Bozo & Associates Law Finance Investment Landwell & Associés - KPMG Group Firm PricewaterhouseCoopers Loreta Peci Legal Services Janota Nzogi Indrit Banka EDEL-EP Bank of Albania PricewaterhouseCoopers Brahim Embouazza Florian Piperi MCDConsulting Walter Paixão Ledia Beçi PricewaterhouseCoopers Hoxha, Memi & Hoxha OPTIMA Legal and Mohamed El-Amine Haddad Financial Cabinet Avocat Amine Jorge Leão Alban Bello Kristaq Profkola Haddad Banco Nacional de Angola IKRP Rokas & Partners Boga & Associates Sakina Haddad Elisa Rangel Nunes Jona Bica Andi Qinam Crédit Populaire d’Algerie ERN Advogados Kalo & Associates OPTIMA Legal and Goussanem Khaled Víctor Anjos Santos Emiliano Bicaku Financial Law Firm Goussanem & AVM Advogados Bozo & Associates Law Laura Qorlaze Aloui Firm N’Gunu Tiny PricewaterhouseCoopers Karine Lasne CFRA Advogados Juna Bozdo Artila Rama Landwell & Associés - Associados Bank of Albania PricewaterhouseCoopers Boga & Associates ANTIGUA AND Artan Bozo Legal Services Ermira Rapushi BARBUDA Bozo & Associates Law Adnane Merad Firm Bozo & Associates Law Firm Etude de Me Kaddour Hastin Barnes Burnie Merad Enkelejd Seitllari Antigua Public Utilities PricewaterhouseCoopers Mohamed Mokrane Authority Kalo & Associates Alban Caushi Ministère des Finances, Vernon Bird Ardjana Shehi Direction Generale du Kalo & Associates Land Registry Kalo & Associates Domaine National 208 DOING BUSINESS 2011

Neil Coates Gabriela Bindi Ignacio Funes de Rioja Miguel P. Murray Joaquín Emilio Zappa PricewaterhouseCoopers Zang, Bergel & Viñes Funes de Rioja & Asociados, Murray, d´André & Sirito J.P. O’Farrell Abogados Abogados member of Ius Laboris de Zavalía Nicolette Doherty Carlos Zima Nicolette M. Doherty Sebastián Bittner Gianluca Galeotti Pablo Murray PricewaterhouseCoopers Attorney at Law and Jebsen & Co. M. & M. Bomchil Fiorito Murray & Diaz Notary Public Cordero Sofia Zuloaga Pilar Etcheverry Boneo Manuel Garford Nuñez Rattagan, Macchiavello Brian D’Ornellas Marval, O’Farrell & Alfaro Abogados Damián Mauricio Najenson Arocena & Peña Robirosa OBM International Mairal, member of Lex Estudio Spota Abogados Mundi Javier M. Gattó Bicain Vernon Edwards Jr. Candioti Gatto Bicain & Alfredo Miguel O’Farrell ARMENIA Freight Forwarding & Julieta Bontempi Ocantos Marval, O’Farrell & Deconsolidating Estudio Beccar Varela Mairal, member of Lex Armen L. Alaverdyan Giselle Rita Geuna Mundi Ann Henry Matias Borderes Alfaro Abogados State Revenue Committee Henry & Burnette Fortunati & Asociados Hernan Papa of the Government of the Mariano Gonzalez Alfaro Abogados Republic of Armenia Jefferson Hunte Ignacio Fernández Borzese Gonzalez & Ferraro Mila PricewaterhouseCoopers Luna Requena & Fernández Gustavo Papeschi Artak Arzoyan Borzese Tax Law Firm Pablo González del Solar Estudio Beccar Varela ACRA Credit Bureau Alfred McKelly James PricewaterhouseCoopers James & Associates Mariano Bourdieu Mariano Payaslian Sedrak Asatryan Severgnini Robiola Matías Grinberg GYPM Concern-Dialog Law Firm Hugh C. Marshall Grinberg & Larrechea Severgnini Robiola Marshall & Co. Grinberg & Larrechea Javier Martín Petrantonio Inessa Avzhiyan Ivan Burin M. & M. Bomchil Global SPC Victor Meade Eduardo Guglielmini Zang, Bergel & Viñes Sayad S. Badalyan Antigua Public Utilities Abogados Eduardo Guglielmini Alejandro Poletto Authority Fortunati & Asociados Investment Law Group LLC Sandra S. Guillan Adriana Estefanía Camaño Anna Baghdasaryan Septimus A. Rhudd Canosa Abogados De Dios & Goyena José Miguel Puccinelli Rhudd & Associates Abogados Consultores Estudio Beccar Varela Ter-Tachatyan Legal and Javier Canosa Business Consulting Stacy A. Richards-Anjo Canosa Abogados Daniel Intile Julio Alberto Pueyrredón Richards & Co. Daniel Intile & Assoc., PricewaterhouseCoopers Seda Baghdasaryan Federico Carenzo member of Russell Bedford Global SPC Alice N. Roberts Federico José Reibestein Leonhardt, Dietl, Graf & International Vardan Bezhanyan Roberts & Co. von der Fecht Reibestein Asociados Martín Jebsen Law Faculty, Yerevan State Lestroy Mariano E. Carricart Jebsen & Co. Sebastián Rodrigo University Antigua and Barbuda Fornieles Law Firm Alfaro Abogados Investment Authority Santiago Laclau Hovhannes Burmanyan Gustavo Casir Marval, O’Farrell & Ignacio Rodriguez Corporate Integral Sharon Simmons Quattrini, Laprida & Mairal, member of Lex PricewaterhouseCoopers Solutions LLC Land Registry Asociados Mundi Rocio Rojas Iglesias Paul Cooper Patricia Simon-Forde Agustín Castro Bravo Francisco Lagger Fortunati & Asociados PricewaterhouseCoopers Chambers Patricia Simon- Estudio Beccar Varela Severgnini Robiola Juan Rosolen Kristina Dudukchyan Forde Grinberg & Larrechea Pablo L. Cavallaro Vitolo Abogados KPMG Arthur Thomas Estudio Cavallaro Bastiana Locurscio Thomas, John & Co. Mariana Sanchez Aikanush Edigaryan Abogados Rattagan, Macchiavello Quattrini, Laprida & Trans-Alliance Arocena & Peña Robirosa Charles Walwyn Nicolas Cesario Asociados PricewaterhouseCoopers Abogados Samvel Gevorgyan Quattrini, Laprida & Jorge Sanchez Diaz Dolores Madueño BSC LLC Asociados Ecobamboo S.A. ARGENTINA Jebsen & Co. Shoghik Gharibyan Jimena Congo Esteban Aguirre Saravia Rodrigo Marchan KPMG María Victoria Abudara PricewaterhouseCoopers Luna Requena & Fernández GYPM Hayk Ghazazyan M. & M. Bomchil Roberto H. Crouzel Borzese Tax Law Firm KPMG Fernando Aguinaga Estudio Beccar Varela Patricio Martin Florencia Saviotti M. & M. Bomchil Narek Grigoryan Zang, Bergel & Viñes Valeria D’Alessandro Canosa Abogados Abogados Pablo Mastromarino State Committee of the Marval, O’Farrell & Rocío Soriano Real Property Cadastre María Agustina Vítolo Mairal, member of Lex Estudio Beccar Varela M. & M. Bomchil Vitolo Abogados Mundi Sargis Grigoryan Pedro Mazer Adolfo Tombolini Ángeles del Prado GPartners Dolores Aispuru Alfaro Abogados Daniel Intile & Assoc., Zang, Bergel & Viñes Sargis H. Martirosyan PricewaterhouseCoopers Sean McCormick member of Russell Bedford Abogados Trans-Alliance Carlos Alfaro Severgnini Robiola International Alfaro Abogados Oscar Alberto del Río Grinberg & Larrechea Martín Torres Girotti Armine Hakobyan Central Bank of M. & M. Bomchil Global SPC Lisandro A. Allende Argentina Julian Melis Brons & Salas Abogados Candioti Gatto Bicain & Marcelo Torterola Davit Harutyunyan Leonardo Damián Diaz Ocantos Quattrini, Laprida & PricewaterhouseCoopers María Florencia Angélico PricewaterhouseCoopers Canosa Abogados José Oscar Mira Asociados Isabella Hovhannisyan Marcelo Dinocco Central Bank of Pablo Trevisán Investment Law Group LLC Ignacio E. Aramburu PricewaterhouseCoopers Argentina Rattagan, Macchiavello Estudio Trevisán Davit Iskandarian Arocena & Peña Robirosa Andrés Edelstein Jorge Miranda María Paola Trigiani HSBC Bank Armenia CJSC Abogados PricewaterhouseCoopers Clippers S.A. Alfaro Abogados Paruyr Jangulyan Tomás M. Araya Mercedes Escriña Francisco Molinari Agustin Waisman Ministry of Economy of M. & M. Bomchil Quattrini, Laprida & PricewaterhouseCoopers Fortunati & Asociados Armenia Asociados Vanesa Balda Enrique Monsegur Silvana Wasersztrom Vahe G. Kakoyan Juan M. Espeso Vitale, Manoff & Clippers S.A. Zang, Bergel & Viñes Investment Law Group LLC Feilbogen Jebsen & Co. Mariana Morelli Abogados Ishkhan Karapetyan Ricardo Balestra Diego Etchepare Alfaro Abogados Carolina Zang Small & Medium PricewaterhouseCoopers M. & M. Bomchil Natalia Virginia Muller Zang, Bergel & Viñes Entreprenurship Alejandro D. Fiuza Abogados Development National Gonzalo Carlos Ballester De Dios & Goyena Center of Armenia J.P. O’Farrell Abogados Marval, O’Farrell & Abogados Consultores Saúl Zang Mairal, member of Lex Zang, Bergel & Viñes Federico Martín Basile Mundi M. & M. Bomchil Abogados ACKNOWLEDGMENTS 209

Gurgen Migranovich Tim Cox Nicholas Sedgwick Alexander Klauser Vagif Ahmadov Minasyan PricewaterhouseCoopers Marque Lawyers Brauneis Klauser Prändl Salans Union of Builders of Rechtsanwälte GmbH Armenia Kathryn Dent Damian Sturzaker Shahla Ahmadova Gadens Lawyers Marque Lawyers Florian Kremslehner Deloitte Ani Mkrtchian Dorda Brugger Jordis Global SPC Lisa Dounis Simon Truskett Aliagha Akhundov PricewaterhouseCoopers Clayton Utz, member of Rudolf Krickl Baker & McKenzie Nerses Nersisyan Lex Mundi PricewaterhouseCoopers PricewaterhouseCoopers Ian Farmer Gunel Alpman PricewaterhouseCoopers Twigg Ulrike Langwallner Baker & McKenzie Marianna Nikoghosyan EnergyAustralia Schönherr Rechtsanwälte Global SPC Brett Feltham GmbH / Attorneys-at-Law Aykhan Asadov PricewaterhouseCoopers Nicholas Vesic Baker & McKenzie Aram Orbelyan Marque Lawyers Peter Madl Concern-Dialog Law Firm Joan Fitzhenry Schönherr Rechtsanwälte Ismail Askerov Baker & McKenzie Peter Walker GmbH / Attorneys-at-Law MGB Law Offices Naira Ferrier Hodgson Limited Paradigma Armenia’ CJSC Mark Geniale Wolfgang Messeritsch Natavan Baghirova Office of State Revenue, Andrew Wheeler National Bank of Austria BM International LLC Vahe Petrosyan NSW Treasury PricewaterhouseCoopers Logicon Development LLC Felix Neuwirther Samir Balayev Mark Grdovich Radhika Withana Freshfields Bruckhaus Unibank Apetnak Poghosyan Blake Dawson Baker & McKenzie Deringer Corporate Integral Zaur Fati-zadeh Solutions LLC Benjamin Harris Mandi Xu Ayten Pacariz Ministry of Taxes PricewaterhouseCoopers PricewaterhouseCoopers KSV 1870 Aram Poghosyan Fidan Gayibova Grant Thornton Legal & Jason Henniker AUSTRIA Podesser BM International LLC EnergyAustralia Tax LLC PricewaterhouseCoopers Abbas Guliyev Austrian Regulatory Aida Saribekyan Eva Hucker Barbara Pogacar Baker & McKenzie Baker & McKenzie Agency Global SPC Law Partners Arif Guliyev Georg Bahn Rechtsanwälte Artak Shaboyan Ian Humphreys PricewaterhouseCoopers Blake Dawson Freshfields Bruckhaus State Revenue Committee Deringer Friedrich Roedler Elchin Habibov of the Government of the David Lipworth PricewaterhouseCoopers Georg Brandstetter National Bank of Republic of Armenia PricewaterhouseCoopers Brandstetter Pritz & Gottfried Schellmann Guzh Sinanyan John Lobban Partner Brauneis Klauser Prändl Samir Hadjiyev Global SPC Rechtsanwälte GmbH Blake Dawson Doris Buxbaum Michael Wilson & Partners Ltd. Hakob Tadevosyan Tim Manefield Binder Grösswang Georg Schima Grant Thornton Legal & PricewaterhouseCoopers Rechtsanwälte GmbH Kunz Schima Wallentin Nigar Hajieva Tax LLC Rechtsanwälte KEG, Baker & McKenzie Anna Manthopoulos Martin Eckel member of Ius Laboris Artur Tunyan e|n|w|c Natlacen Arzu Hajiyeva Chang, Pistilli & Simmons Stephan Schmalzl Judicial Reform Project Walderdorff Cancola Ernst & Young John Martin Graf & Pitkowitz Tigran Yedigaryan Rechtsanwälte GmbH Thomson Playford Rechtsanwälte GmbH Zumrud Ibrahim Converse Bank CJSC Agnes Eigner Baker & McKenzie Louise Massey Ernst Schmidt Liana Yordanyan Brandstetter Pritz & PricewaterhouseCoopers Partner Halpern & Prinz Vagif Karimli Ter-Tachatyan Legal and Baker & McKenzie Business Consulting Christie McGregor Tibor Fabian Christian Schuppich CHSH Cerha Hempel Nuran Kerimov Anush Zadoyan PricewaterhouseCoopers Binder Grösswang Spiegelfeld Hlawati Deloitte Global SPC Kylie McPherson Rechtsanwälte GmbH Franz Schwarzinger Kamal Mamedzade Samuel Zakarian Marque Lawyers Julian Feichtinger CHSH Cerha Hempel Revisionstreuhand, Salans Global SPC Louise Murphy member of Russell Bedford Spiegelfeld Hlawati Javanshir Mammadov Arman Zargaryan Marque Lawyers International Ferdinand Graf Grata Law Firm State Revenue Committee Matthew Nelson Maria Spalt of the Government of the Graf & Pitkowitz Kamil Mammadov PricewaterhouseCoopers Rechtsanwälte GmbH Austrian Embassy Republic of Armenia Mammadov & Partners Stephanie Newton Andreas Hable Benedikt Spiegelfeld Law Firm AUSTRALIA PricewaterhouseCoopers CHSH Cerha Hempel Binder Grösswang Daniel Matthews Carly Neylan Rechtsanwälte GmbH Spiegelfeld Hlawati Paul Agnew Baker & McKenzie Gadens Lawyers Alexander Hofmann Wolfgang Tichy McKays Solicitors Sabina Mikayilova Maja Osterman RA Dr. Alexander Schönherr Rechtsanwälte Elizabeth Allen GmbH / Attorneys-at-Law Deloitte Blake Dawson Hofmann, LL.M. PricewaterhouseCoopers Thomas Trettnak Ruslan Mukhtarov Kylie Parker Lothar Hofmann Matthew Allison CHSH Cerha Hempel BM International LLC Logicca Chartered HLAW Veda Advantage Spiegelfeld Hlawati Accountants Helmut Hofmanninger Rauf Namazov Birgit Vogt-Majarek Ministry of Taxes Lynda Brumm Enjel Phoon Graf & Pitkowitz PricewaterhouseCoopers Rechtsanwälte GmbH Kunz Schima Wallentin Movlan Pashayev Marque Lawyers Rechtsanwälte KEG, PricewaterhouseCoopers David Buda Malcolm Pickford Sandro Huber member of Ius Laboris RBHM Commercial Lawyers Kammer der Architekten EnergyAustralia Gerhard Wagner Mustafa Salamov Alicia Castillo und Ingenieurkonsulenten BM International LLC Mark Pistilli Wien KSV 1870 Alicia Castillo Wealthing Chang, Pistilli & Simmons Anton Zeilinger Vakhid Saparov Group Alexander Isola Grata Law Firm Greg Ralph Ministry of Finance Joe Catanzariti Graf & Pitkowitz Gould Ralph Pty Ltd, Rechtsanwälte GmbH Emma Silyayeva Clayton Utz, member of Thomas Zottl member of Russell Bedford Freshfields Bruckhaus Salans Lex Mundi International Susanne Jetschgo Deringer Kamil Valiyev Gaibrielle Cleary Binder Grösswang Bob Ronai Rechtsanwälte GmbH Salans Gould Ralph Pty Ltd, Marcus Zuccato Import-Export Services Ministry of Finance member of Russell Bedford Pty. Ltd. Rudolf Kaindl Matlab Valiyev International Koehler, Kaindl, Duerr PricewaterhouseCoopers Claus Schmidt AZERBAIJAN Michael Cooper & Partner, Civil Law Panalpina Gulf Notaries Murad Yahyayev Gadens Lawyers Ulviyya Abdullayeva Unibank MGB Law Offices 210 DOING BUSINESS 2011

Mahmud Yusifli Seema Isa Al-Thawadi Nasirud Doulah Sergey Chistyakov Dmitry Montik Baker & McKenzie Ministry of Municipalities Doulah & Doulah Stepanovski, Papakul and Dmitry Montik Individual & Agriculture Affairs. Advocates Partners Ltd. Entrepreneur BAHAMAS, THE Municipal One Stop Shop Shamsud Doulah Aliaksandr Danilevich Elena Murashko Kevin Basden Noora Janahi Doulah & Doulah Danilevich Revera Consulting Group Hassan Radhi & Associates Advocates Bahamas Electricity Aleksey Daryin Valiantsina Neizvestnaya Corporation David Jayaseelan Moin Ghani Revera Consulting Group Audit and Consulting Ltd., Erica Culmer-Curry PricewaterhouseCoopers Dr. Kamal Hossain & Associates Sergei Dubovik PricewaterhouseCoopers Ebrahim Karolia National Bank of the Tatyana Novik Makeba Darville PricewaterhouseCoopers K M A Halim Republic of Belarus Private Notary Upright Textile Supports Lennox Paton Elie Kassis Andrej Ermolenko Pavel Patorskij Abdullah Hasan Chaunece M. Ferguson Agility Logistics Vlasova Mikhel & Partners Olga Pepenina Mackay & Moxey Chambers Dr. Kamal Hossain & Mohammed Abdul Khaliq Associates Olga Grechko Bernotas & Dominas J. Ferguson Jr. Tameer Vlasova Mikhel & Partners Glimstedt Abdul Hye Ferguson Associates & Ludmila Pichuha Ming Huey Lim Bank of Bangladesh Antonina Ivanova Planners PricewaterhouseCoopers DICSA Audit, Law & Bank Moscow- Amir-Ul Islam Wendy Forsythe Consulting Sergey Pinchuk Mohammed Mirza Abdul Amir & Amir Law Import Export Brokers Hussain Marina Kalinovskaya Sergey Pinchuk Anticrisis Ltd. Associates, member of Lex Ministry of Municipalities Mundi Law Firm Jurznak, LLC Manager Vann P. Gaitor & Agriculture Affairs. Sohel Kasem Michail Aleksandrovich Galina Podrezenok Higgs & Johnson Municipal One Stop Shop PricewaterhouseCoopers Karpovich Ministry of Justice Michael Moss Abdul-Haq Mohammed Minsk Cable (Electrical) Company Registry Asif Khan Ministry of Finance Trowers & Hamlins Network Antonina Raduk PricewaterhouseCoopers Bahamas Hassan Ali Radhi Dmitry Khalimonchyk Law Firm Jurznak, LLC Amina Khatoon Castino D. Sands Hassan Radhi & Associates Law Firm Jurznak, LLC Vassili I. Salei Lennox Paton Doulah & Doulah Kavi Rajesh Advocates Sergey Khostovich Borovtsov & Salei Law Kevin Seymour Electrotech GS Offices Nabila Rafique PricewaterhouseCoopers Elena Sapego Mohamed Salahuddin Amir & Amir Law Alexander Khrapoutski Burlington Strachan Mohamed Salahuddin Associates, member of Lex Stepanovski, Papakul and Stepanovski, Papakul and Partners Ltd. Bahamas Electricity Consulting Engineering Mundi Partners Ltd. Bureau Corporation Mizanur Rahaman Alexandre Klenovski Sergei Senchuk Thamer Salahuddin Ministry of Law, Justice & Spartis State Committee for Real BAHRAIN Mohamed Salahuddin Estate Registration Parlimentary Affairs Nina Knyazeva Consulting Engineering Alexander Shevko Khalid Abdulla Bureau Ahmedur Rahim Businessconsult Law Firm National Bank of the Tameer Registrar, Joint Stock Irina Koikova Esmond Hugh Stokes Companies & Firms Republic of Belarus Najma AbdulRedha Hassan Hatim S. Zu’bi & Partners DICSA Audit, Law & Ministry of Municipalities Al Amin Rahman Consulting Anna Shinkevitch Baiju Thomas Yurex Law Firm & Agriculture Affairs. Al Amin Sabrina & Oksana Kotel Municipal One Stop Shop Agility Logistics Associates Revera Consulting Group Dmitry Skorodulin Khaled Hassan Ajaji Robin Watson Law Firm Jurznak, LLC Sajed Sami Dmitry Kovalchik Kingdom of Bahrain, The Benefit Company Farooq and Associates Stepanovski, Papakul and Anna Skorodulina Ministry of Justice & Law Firm Jurznak, LLC Islamic Affairs BANGLADESH Mohammad Shahidul Haque Partners Ltd. Ministry of Law, Justice Vyacheslav Slabodnik Faten Al Haddad Mikhail Kozlov Zainul Abedin and Parliamentary Affairs AsstrA Weissrussland Ltd. Univest-M Talal Abu-Ghazaleh Legal PricewaterhouseCoopers (TAG-Legal) Shahriar Syeed Kristina Kriščiūnaitė Lubov Slobodchikova Tafria Ahmed V-Teac Fashion Pvt Ltd. Raju Alagarsamy PricewaterhouseCoopers National Bank of the Dr. Kamal Hossain & Abdul Wahab Republic of Belarus Hassan Radhi & Associates Associates Gleb Kripan A. Wahab & Co. $2)ladimir Kukuruzin Andrey Sviridov Mohamed Al-Ahmadi M. Aslam Alam Nurul Wahab CHSH Cerha Hempel Slonim Trade Center Bahrain Investors Center Directorate of Land A. Wahab & Co. Spiegelfeld Hlawati Natalia Talai Samer Al-Ajjawi Records and Surveys Elena Kulchitskaya Vlasova Mikhel & Partners Ernst & Young Md. Shafiul Alam Sabrina Zarin Al Amin Sabrina & AsstrA Weissrussland Ltd. Ivan Timshin Basma AlAlawi The Hongkong and Associates Revera Consulting Group Qays H. Zu’bi Shanghai Banking Dmitry Kulik Corporation Ltd. BELARUS DSV Transport (BY) Ltd. Pavel Tsarev Ebtihal Al-Hashimi MD. Nurul Amin Valery Schepochkin Kulik Revera Consulting Group Ministry of Municipalities Amir Al-Haidar & Agriculture Affairs. Development DSV Transport (BY) Ltd. Pavel Tsarou Constructions Ltd. Revera Consulting Group Municipal One Stop Shop Egidijus Kundelis Revera Consulting Group Noorul Azhar Alexey Anischenko Haider Alnoaimi PricewaterhouseCoopers Natalya Ulasevich Azhar & Associates Sorainen & Partners FLLC Mohamed Salahuddin Tatiana Kuvshinova Bernotas & Dominas Consulting Engineering Probir Barua Aleksandr Anisovitch Revera Consulting Group Glimstedt Bureau Jubilee Enterprise Promaudit Oksana Lyakhova Sviatlana Valueva Shaji Alukkal Sharif Bhuiyan Aleksander V. Antushevich Bernotas & Dominas Stepanovski, Papakul and Panalpina World Dr. Kamal Hossain & National Bank of the Glimstedt Partners Ltd. Transport LLP Associates Republic of Belarus Sergei Makarchuk Gregory Verinskij Maaria Ashraf Jamilur Reza Choudhury Dmitry Arkhipenko CHSH Cerha Hempel Minsk City Center for Hatim S. Zu’bi & Partners BRAC University Revera Consulting Group Spiegelfeld Hlawati Engineering Services Michael Durgavich Ahmed Zaker Chowdhury Andrey Bartashevich Mikalai Markounik Igor Verkhovodko ASAR Al Ruwayeh & Dr. Kamal Hossain & INSTAR Logistics Vlasova Mikhel & Partners Businessconsult Law Firm Partners Associates Alexander Botian Dmitry Matveyev Khmelnitskiy Vitaliy Elham Hassan Badrud Doulah Borovtsov & Salei Law Law Group Argument Revera Consulting Group PricewaterhouseCoopers Doulah & Doulah Offices Maria Yurieva Advocates Konstantin Mikhel Vlasova Mikhel & Partners Sorainen & Partners FLLC ACKNOWLEDGMENTS 211

Ekaterina Zabello Philippe Massart Carlton Young BHUTAN Julio César Landívar Vlasova Mikhel & Partners Sibelga Young’s Engineering Guevara & Gutiérrez S.C. Consultancy Ltd. Tashi Chenzom Darya Zhuk Dominique Mougenot Ministry of Labor & César Lora Moretto Bernotas & Dominas Commercial Court Mons Philip Zuniga Human Resources PricewaterhouseCoopers Glimstedt Barrister & Attorney- Didier Muraille at-Law Kincho Dorjee Daniel Mariaca Maxim Znak National Bank of Belgium Leko Packers Criales, Urcullo & Law Firm Jurznak, LLC BENIN Antezana Sabrina Otten Ugyen Dorji BELGIUM PricewaterhouseCoopers Thimphu City Co. Ariel Morales Vasquez Safia Abdoulaye C.R. & F. Rojas, member of Tim Roelans Cabinet d’Avocats Hubert André-Dumont Sonam Gyeltshen Lex Mundi ELEGIS Bhutan Power McGuire Woods LLP Diaby Aboubakar Jaime Muñoz-Reyes G. Frédéric Souchon BCEAO Corporation Ltd. Jan Bael Corporative Law Bolivia PricewaterhouseCoopers Mr Kunzang Notariskantoor Jan Bael - Agathe Affougnon Ago Consultores Asociados Ministry of Finance Ilse De Brauwere William Timmermans Cabinet Agathe Affougnon Pablo Ordonez Altius Ago Herlinde Baert Game Tshering Ayoroa & Ordonez Notariskantoor Jan Bael - Jan Van Celst Saïdou Agbantou Construction Assocation of Bhutan Alejandro Peláez Kay Ilse De Brauwere DLA Piper UK LLP Cabinet d’Avocats Indacochea & Asociados Erik Bomans Suzy Vande Wiele Sybel Akuesson Sonam Tshering Ministry of Finance Mariana Pereira Nava Deminor International Loyens & Loeff Cabinet Fiduciaire Indacochea & Asociados SCRL d’Afrique Sybille Vandenberghe Sonam Wangchuk Ministry of Finance Oscar Antonio Plaza Ponte Charlotte Boumal PricewaterhouseCoopers Rafikou Alabi Entidad De Servicios De Altius Cabinet Maître Alabi Grégory Vandenbussche Tshering Wangchuk Información Enserbic S.A. Royal Court of Justice Ellen Carmeliet AREN, architects and Dieu-Donné Mamert Assogba Julio Quintanilla Quiroga Stibbe engineers sprl Cabinet Maître Adjai Sonam P. Wangdi Quintanilla, Soria & Pol Cools Marie-Noëlle Vanderhoven Jacques Moïse Atchade Ministry of Economic Nishizawa Soc. Civ Affairs McGuire Woods LLP PricewaterhouseCoopers Cabinet de Maitre Atchade Diego Rojas Adriaan Dauwe Tom Vantroyen Charles Badou Tashi Yezer C.R. & F. Rojas, member of Altius Altius Cabinet d’Avocat Charles Royal Securities Exchange Lex Mundi Badou of Bhutan Ltd. Arnaud Dawans Reinout Vleugels Fernando Rojas Lucid - Lab for User Squire, Sanders & Dempsey Bienvenu Koffi Bedie BOLIVIA C.R. & F. Rojas, member of Cognition and Innovative LLP Cabinet d’Avocats Lex Mundi Design Fernando Aguirre Patricio Rojas Johan Vonckers Godefroy Chekete Bufete Aguirre Soc. Civ. Kris De Schutter McGuire Woods LLP Societe Beninoise D’Energie C.R. & F. Rojas, member of Loyens & Loeff Electrique (SBEE) Ignacio Aguirre Lex Mundi Katrien Vorlat Bufete Aguirre Soc. Civ. Esteban Salazar-Machicado Didier De Vliegher Stibbe Alice Codjia-Sohouenou NautaDutilh Attorney-at-Law Carolina Aguirre Urioste Salazar, Salazar & Bram Vuylsteke Bufete Aguirre Soc. Civ. Asociados, Soc. Civ. Olivier Debray Marc Da Costa Notary Bram Vuylsteke Sergio Salazar-Machicado Claeys & Engels, member Service des Affaires Christian Amestegui of Ius Laboris Christian Willems Domaniales Asesores Legales CP Salazar, Salazar & Loyens & Loeff Asociados, Soc. Civ. Amaury Della Faille Johannès Dagnon Daniela Aragones Cortez Dirk Wouters Rodolpho Raul Sanjines PricewaterhouseCoopers Groupe Helios Afrique Sanjinés & Asociados Soc. Elizagoyen WVM-Bedrijfsrevisoren Civ. Abogados Jean-Michel Detry BVBA, member of Russell Aline Dossou-Yovo Sanjinés & Asociados Soc. DLA Piper UK LLP Bedford International Cabinet d’Avocats Eduardo Aramayo Civ. Abogados PricewaterhouseCoopers Frank Dierckx BELIZE Henri Fadonougbo Maria Kim Shin PricewaterhouseCoopers Tribunal de Premiere Raúl A. Baldivia Würth Kim Costa du Rels Emil Arguelles Instance de Cotonou Baldivia Unzaga & Edmond Tondu David DuPont Asociados Ashurst Arguelles & Company LLC Guy Médard Agbo Fayemi Bolivian Intermodal Cabinet d’Architecture Adrián Barrenechea Container Aline Etienne John Avery Public Utilities ARCADE International Criales, Urcullo & A. Mauricio Torrico Galindo NautaDutilh Antezana Commission Carine Hounkponou Quintanilla, Soria & Jean Pierre Fierens Sherman Ferguson Cabinet d’Avocats Alexandra Blanco Nishizawa Soc. Civ Stibbe Guevara & Gutiérrez S.C. Belize Electricity Ltd. Yacouba Konate Javier Urcullo Pierrette Fraisse Rodolfo Gutierrez Transfo Jose A. Criales Criales, Urcullo & SPF Finances - AGDP Criales, Urcullo & Antezana Belize Electricity Ltd. Olagnika Salam Conny Grenson Antezana Jaime Urcullo Reyes Russell Longsworth Office Notarial Olagnika Eubelius Attorneys Petronila Gismondi Criales, Urcullo & Caribbean Shipping Adegbindin Saliou Antezana Kurt Grillet Agencies Ltd. Consultora “Gismondi” - Altius Hauvy Séka Mathieu Contable Tributario Roberto Viscafé Reynaldo F. Magana FIDAFRICA / Primitivo Gutiérrez PricewaterhouseCoopers Sandrine Hirsch Frontier International PricewaterhouseCoopers Simont Braun Business Services Ltd. Guevara & Gutiérrez S.C. Mauricio Zambrana Cuéllar Nelly Tagnon Gambor Thibaut Hollanders Tania Moody Enrique F. Hurtado Infocred - Servicio de Cabinet Fiduciaire Informacion Crediticia DLA Piper UK LLP Barrow & Williams Superintencia de Bancos y d’Afrique Entidades Financieras BIC s.a. Erika Leenknecht Jose Moreno Dominique Taty Jaime M. Jiménez Alvarez Eubelius Attorneys Belize Electricity Ltd. BOSNIA AND FIDAFRICA / Medidas Electricas (Jaime HERZEGOVINA Stephan Legein Patricia Rodriguez PricewaterhouseCoopers Jiménez Alvarez) Federal Public Service Belize Companies Registry Jean-Bosco Todjinou Paola Justiniano Arias Aida Ajanović Finance Ltd. ECOPLAN sarl Sanjinés & Asociados Soc. IKRP Rokas & Partners Luc Legon Dawn Sampson Emmanuel Yehouessi Civ. Abogados Dunja Arnaut PricewaterhouseCoopers Belize Electricity Ltd. BCEAO Mario Kempff Law Office Spaho Axel Maeterlinck Saidi Vaccaro Brice Zinsindohoue C.R. & F. Rojas, member of Dario Biščević Simont Braun Arguelles & Company LLC Cabinet d’Avocats Lex Mundi DB Schenker 212 DOING BUSINESS 2011

Mubera Brković Finola McMahon Adriano Borges Joao Paulo F.A. Fagundes Adriana Sforcini Lavrik Esper PricewaterhouseCoopers Osei-Ofei Swabi & Co. De Vivo, Whitaker, Castro Rayes, Fagundes & Oliveira Amaral Gurgel Fischer & e Gonçalves Advogados Ramos Advogados Forster Advogados Peter Burnie Diniar Minwalla PricewaterhouseCoopers PricewaterhouseCoopers Sergio Bronstein Vanessa Felício Fernando Loeser Veirano Advogados Sao Veirano Advogados Sao Loeser e Portela Vianja Dizdarević Mmatshipi Motsepe Paulo Paulo Advogados Branko Mari Law Office Manica Africa Pty. Ltd. Clarissa Abrahão Bruzzi Thomas Benes Felsberg Marina Maccabelli Dragan Draca Jack Allan Mutua Noronha Advogados Felsberg, Pedretti, Demarest e Almeida PricewaterhouseCoopers Tectura International Mannrich e Aidar Advogados Botswana Júlio César Bueno Ezmana Hadziavdić Advogados e Consultores Pinheiro Neto Advogados Legais Newton N.T. Machado Branko Marić Law Office Buhlebenkosi Ncube Rayes, Fagundes & Oliveira Luke & Associates Paulo Campana Senada Havić Hrenovica Alexsander Fernandes de Ramos Advogados Felsberg, Pedretti, Andrade LRC Credit Bureau Kwadwo Osei-Ofei Mannrich e Aidar Pedro Maciel Osei-Ofei Swabi & Co. Duarte Garcia, Caselli Merima Hodžić Advogados e Consultores Guimarães e Terra Veirano Advogados Sao Law Office Spaho Butler Phirie Legais Advogados Paulo PricewaterhouseCoopers Ismeta Huremović Ana Paula Carvalho Josney Ferraz Viviane Maria Barbosa da Silva Land Registry Office of Claudio Rossi Noronha Advogados Units Auditores the Sarajevo Municipal Sharps Electrical (Pty) Independentes Machado, Meyer, Sendacz Eduardo Castro e Opice Court Ltd. Machado Meyer Sendacz Silvia Fiszman Amra Isic Daniel Swabi e Opice Advogados Machado, Meyer, Sendacz André Marques Branko Marić Law Office Osei-Ofei Swabi & Co. Advagados e Opice Pinheiro Neto Advogados Flávia Coelho Warde Georges Louis Martens Filho Muhidin Karšić Álvaro Luis Fleury Malheiros Law Office of Emir Demarest e Almeida Fleury Malheiros, De Vivo, Whitaker, Castro Advogados e Gonçalves Advogados Kovačević Antonio Aires Gasparini, De Cresci Gilberto Deon Corrêa Junior e Nogueira de Lima Fernando Martines Vieira Emmanuel Koenig Demarest e Almeida Advogados PricewaterhouseCoopers Advogados Veirano Advogados Noronha Advogados Alegre Susan Christina Forster Tom Kyriakopoulos Leonardo Gutierrez Alves Thiago Martins Sidinei Corrêa Marques Amaral Gurgel Fischer & Araújo e Policastro Kelemenis & Co. Guerra e Batista Forster Advogados Advogados Banco Central do Brasil Advogados Branko Marić Luís Franciozi Natalia Alves Mirella da Costa Andreola de Laura Massetto Meyer Branko Marić Law Office Pinheiro Neto Advogados Demarest e Almeida Almeida Pinheiro Guimarães Zoran Micevic Advogados Noronha Advogados Florencia Ortiz Freuler Advogados Edisa Peštek Antonio Amendola Anderson Bispo da Silva Machado, Meyer, Sendacz Rodrigo Matos e Opice Independent Lawyer Felsberg, Pedretti, Guerra e Batista MBM Brasil Ltda Advogados Đorđe Racković Mannrich e Aidar Rafael Frota Eduardo Augusto Mattar Advogados e Consultores Adriana Daiuto Vitor Costa Advogados Central Bank of Bosnia Legais Pinheiro Guimarães and Herzegovina Demarest e Almeida Rafael Gagliardi Advogados Lucia Aragao Advogados Alma Ramezić Demarest e Almeida Felipe Oliveira Mavignier Veirano Advogados Sao Cleber Dar Rovere Peluzo Advogados PricewaterhouseCoopers Paulo Fleury Malheiros, Abreu Caio Gargione Habice Prado Gasparini, De Cresci Adela Rizvić Mariana Aranha Cunha Oricchio Ricca e Nogueira de Lima Lawyers’ office Bojana Machado Meyer Sendacz e Machado, Meyer, Sendacz e Lopes Advogados Opice Advogados Advogados Tkalčić - Djulić, Olodar Opice Advagados Prebanić, Adela Rizvić & Bruno Henrique de Aguiar Thiago Giantomassi Medeiros Thiago Medaglia Arela Jusufbašić - Goloman Pedro Vitor Araujo da Costa Rayes, Fagundes & Oliveira Demarest e Almeida Felsberg, Pedretti, Vitor Costa Advogados Ramos Advogados Advogados Mannrich e Aidar Selma Šabanić Advogados e Consultores IKRP Rokas & Partners Fernanda Azevedo Anderson Rivas de Almeida Michelle Giraldi Lacerda Legais Guerra e Batista Adina Salkanović Rayes, Fagundes & Oliveira PricewaterhouseCoopers Ramos Advogados Advogados Denise Medeiros Mehmed Spaho Lara Gomes Dias Noronha Advogados Bruno Balduccini Sólon de Almeida Cunha Law Office Spaho Machado, Meyer, Sendacz Pinheiro Neto Advogados Machado, Meyer, Sendacz e e Opice Marianne Mendes Webber Opice Advagados Noronha Advogados BOTSWANA Priscyla Barbosa Rodrigo Gomes Maia Veirano Advogados Sao Aldo de Cresci Neto Noronha Advogados Cássio Mesquita Barros John Carr-Hartley Paulo Fleury Malheiros, Mesquita Barros Armstrongs Attorneys Gasparini, De Cresci Adriana Grizante de Almeida Advogados, member of Ius Juliana Bastianello Baldin e Nogueira de Lima PricewaterhouseCoopers Laboris Ofentse Chifedi Machado, Meyer, Sendacz e Advogados Hoya Removals & Freight Opice Advagados Eduardo Ferraz Guerra Gustavo Morel Edilson De Morais Guerra e Batista Veirano Advogados Sao Yvonne K. Chilume Guilherme Bertolini Serasa S.A. Advogados Paulo Chilume & Company Fernandes dos Santos Nadia Demoliner Lacerda Enrique Hadad Renata Morelli Diba M. Diba Fleury Malheiros, Gasparini, De Cresci Mesquita Barros Loeser e Portela Rayes, Fagundes & Oliveira Minchin & Kelly e Nogueira de Lima Advogados, member of Ius Advogados Ramos Advogados Laboris Edward W. Fasholé-Luke II Advogados Carlos Alberto Iacia Thaís Moretz Sohn Fernandes Luke & Associates Bernardo Bessa Felipe Di Marzo Trezza PricewaterhouseCoopers APEXBRASIL Fleury Malheiros, Vincent Galeromeloe Felsberg, Pedretti, Roberta Ibanez Marianna Morselli TransUnion ITC Mannrich e Aidar Gasparini, De Cresci Advogados e Consultores e Nogueira de Lima Pinheiro Guimarães Pinheiro Neto Advogados Advogados Laknath Jayawickrama Legais Advogados Luana Murinelli Bastos PricewaterhouseCoopers Camila Biral Ubajara Arcas Dias Marcelo Inglez de Souza Machado, Meyer, Sendacz Akheel Jinabhai Demarest e Almeida Fleury Malheiros, Demarest e Almeida e Opice Advogados Akheel Jinabhai & Advogados Gasparini, De Cresci Paulo Nasser Associates e Nogueira de Lima Eduardo Takemi Kataoka Demarest e Almeida Richard Blanchet Advogados Laurence Khupe Loeser e Portela Castro, Barros, Sobral, Advogados Gomes Advogados Collins Newman & Co. Advogados José Ricardo dos Santos Luz Jorge Nemr Júnior Sylvester Lekone Adriano Boni De Souza José Paulo Lago Alves Leite, Tosto e Barros Duarte Garcia, Caselli Pequeno Manica Africa Pty. Ltd. Noronha Advogados Guimarães e Terra Noronha Advogados Advogados ACKNOWLEDGMENTS 213

Walter Nimir Carolina Schreier Colin Ong Angel Kalaidjiev Georgi Tzvetkov De Vivo, Whitaker, Castro KLA-Koury Lopes Dr. Colin Ong Legal Kalaidjiev, Georgiev & Djingov, Gouginski, e Gonçalves Advogados Advogados Services Minchev Kyutchukov & Velichkov Felipe Oliveira Ingrid Schwarz R. de See Tiat Quek Yavor Kambourov Maria Urmanova Veirano Advogados Porto Mendonça PricewaterhouseCoopers Kambourov & Partners Landwell & Associés - Alegre Noronha Advogados PricewaterhouseCoopers David Sandison Hristina Kirilova Legal Services Andrea Oricchio Kirsh Raissa Simões Tavares de Melo PricewaterhouseCoopers Kambourov & Partners Cunha Oricchio Ricca Demarest e Almeida Kamena Valcheva Lopes Advogados Advogados Michelle Sim Lilia Kisseva Tsvetkova, Bebov and Co. Ernst & Young Djingov, Gouginski, Adriana Pallis Romano Keila Fonseca Soares Kyutchukov & Velichkov Miroslav Varnaliev Machado, Meyer, Sendacz Noronha Advogados Martin Sinnung Jr. Unimasters Logistics Plc. e Opice Brunei Tansporting Donko Kolev Walter Stuber Company Kg Kiulap Partner Bulgaria Ltd. Venzi Vassilev Andre Pan Walter Stuber Consultoria Rex Consulting Ltd, Consult Group, member Juridica Shazali Sulaiman Nikolay Kolev member of Russell Bedford of Russell Bedford KPMG Borislav Boyanov & Co. International International Claudio Taveira Pinheiro Neto Advogados Joanita Zain Ilya Komarevsky Kalina Vitkovska Rafael Passaro The Brunei Economic Tsvetkova, Bebov and Co. Economou International Milena Tesser Development Board Machado, Meyer, Sendacz Boika Komsulova Shipping Agency Limited e Opice Rayes, Fagundes & Oliveira Ramos Advogados BULGARIA PricewaterhouseCoopers Vessela Tcherneva Yankova Fabio Luis Pereira Barboza V Consulting Bulgaria Marcos Tiraboschi Stephan Kyutchukov Cunha Oricchio Ricca Svetlin Adrianov Djingov, Gouginski, Lopes Advogados Veirano Advogados Sao Penkov, Markov & Partners BURKINA FASO Paulo Kyutchukov & Velichkov Monica Pinheiro dos Anjos Andrey Aleksandrov Carlos Tortelli Polina Marinova Diaby Aboubakar Planeta Brasil Kambourov & Partners Consult Group, member Landwell & Associés - BCEAO Consultancy PricewaterhouseCoopers of Russell Bedford Borislav Atanasov Bernard Bamouni Laércio Pinto Legal Services International Djingov, Gouginski, SINCAT Serasa S.A. Kyutchukov & Velichkov Ivan Markov Paulo Trani Mello Fortune Bicaba Andréa Pitthan Françolin Penkov, Markov & Partners Noronha Advogados Svetlana Balabanova Etude de Maitre Fortune De Vivo, Whitaker, Castro Luiz Fernando Valente De TravelInn Ltd. Vladimir Natchev Bicaba e Gonçalves Advogados Arsov Natchev Ganeva Paiva Lilia Banakieva Flora Josiane Bila Durval Portela Pinheiro Neto Advogados Penkov, Markov & Partners Yordan Naydenov Cabinet Yaguibou & Loeser e Portela Borislav Boyanov & Co. Yanogo Advogados Juliana Vasconcelos Nikolay Bandakov APEXBRASIL Kambourov & Partners Neli Nedkova Aimé Bonkoungou Rodrigo Eduardo Pricoli Wolf Theiss SONABEL Rayes, Fagundes & Oliveira José Wahle Kalin Bonev Ramos Advogados Veirano Advogados Sao Landwell & Associés - Darina Oresharova Dieudonne Bonkoungou Paulo PricewaterhouseCoopers Daniela Prieto Experian Bulgaria EAD Cabinet Ouedraogo & Legal Services Bonkoungou Veirano Advogados Sao Eduardo Guimarães Yulia Peeva Wanderley Paulo Nikolai Bozhilov Rex Consulting Ltd., Bobson Coulibaly Veirano Advogados Sao Unimasters Logistics Plc. Fernanda Rabelo member of Russell Bedford Cabinet d’Avocats Paulo International Barthélemy Kere Pinheiro Guimarães Maria Danailova Advogados Celso Xavier Wolf Theiss Lilia Pencheva Denis Dawende Demarest e Almeida Luiz Gustavo Ramos George Dimitrov Experian Bulgaria EAD Office Notarial Me Jean Advogados Celestin Zoure Rayes, Fagundes & Oliveira Dimitrov, & Co. Miglena Peneva Marcos Yanaka Ramos Advogados Georgiev, Todorov & Co. Jean-Claude Gnamien MBM Brasil Ltda Kristina Dimitrova Domingos Fernando Refinetti Landwell & Associés - FIDAFRICA / Veselka Petrova PricewaterhouseCoopers Machado, Meyer, Sendacz BRUNEI PricewaterhouseCoopers Tsvetkova, Bebov and Co. e Opice DARUSSALAM Legal Services Fulgence Habiyaremye Martin Plamenov Stanchev Lukas Matthias Rhomberg Vesselin Dinkov Cabinet d’Avocats Danny Chua Dobrev, Kinkin & Barthélemy Kere De Vivo, Whitaker, Castro Landwell & Associés - Lyutskanov e Gonçalves Advogados Brunei Transporting PricewaterhouseCoopers Barthélémy Kere Company Legal Services Gergana Popova Jose Ribeiro do Pardo Junior Cabinet d’Avocats Cynthia Kong Georgiev, Todorov & Co. Barthélemy Kere Machado, Meyer, Sendacz Silvia Dulevska e Opice Widdows Kong & Bulgarian National Bank Alexander Rangelov Gilbert Kibtonre Associates PricewaterhouseCoopers Eliane Ribeiro Gago Anastas Georgiev CEFAC Kevin Lee Duarte Garcia, Caselli Registry Agency of Elina Ruseva Clarisse Kienou Wisma Management Guimarães e Terra Bulgaria Penkov, Markov & Partners Direction générale des Advogados Kin Chee Lee Georgy Georgiev Roman Stoyanov impots Guilherme Rizzo Amaral Lee Corporatehouse Landwell & Associés - Penkov, Markov & Partners Vincent Armand Kobiane Associates PricewaterhouseCoopers Veirano Advogados Porto Margarita Stoyanova ARDI Architectes Alegre Legal Services Lennon Lee Kambourov & Partners Conseils Cezar Roedel PricewaterhouseCoopers Velislava Georgieva Laura Thomas Eddie Komboïgo Halley do Brasil Yew Choh Lee Economou International Komboïgo & Assocíes Shipping Agency Limited LM Legal Services Ltd. Lia Roston Y.C. Lee & Lee Advocates & Kaloyan Todorov Colette Lefebvre Rayes, Fagundes & Oliveira Solicitors Marieta Getcheva Wolf Theiss Inspection du Travail Ramos Advogados Siew Yen Lim PricewaterhouseCoopers Frédéric O. Lompo The Judicial Department Svilen Todorov José Samurai Saiani Matea Gospodinova Etude Maître Lompo Machado, Meyer, Sendacz Brunei Djingov, Gouginski, Todorov & Doykova Law Firm e Opice Teck Guan Lim Kyutchukov & Velichkov N. Henri Ouedraogo Ministere des Finances et Bruno Sanchez Belo Ernst & Young Ralitsa Gougleva Nona Todorova Experian Bulgaria EAD du Budget Noronha Advogados Chris Loh Djingov, Gouginski, Kyutchukov & Velichkov Ousmane Honore Ouedraogo Joana Scarpa PricewaterhouseCoopers Lily Trifonova Rex Consulting Ltd., Maison de l’entreprise du Veirano Advogados Sao Naimah Md Ali Katerina Gramatikova Burkina Faso Paulo Dobrev, Kinkin & member of Russell Bedford Attorney General’s International Chambers Lyutskanov 214 DOING BUSINESS 2011

Pascal Ouedraogo Lambert Nigarura Vichet Phang Isidore Biyiha Augustin Yves Mbock Keked Cabinet d’Avocats Mkono & Co Advocates B.N.G. - Advocates & Guichet Unique des Cadire Barthélemy Kere Solicitors Opérations du Commerce Gustave Niyonzima Extérieur-Gie Rosine Adèle Mekeu Sonfack Alain Serge Paré Mkono & Co Advocates Ham Phea Nimba Conseil SARL Cabinet Yaguibou & Ham Phea Law Office Hiol Bonheur Yanogo Alain Niyubahwe Cabinet SFR Patrick Menyeng Manga Financial and Private Thea Pheng Cabinet d’Avocats Abeng Marie Jeanne Saba sectors development B.N.G. - Advocates & Miafo Bonny Bonn Roland Direction Génerale des Project Solicitors Bonnybonn Enterprises Impôts Ingrid Martinette Mezang Antoine Ntisigana Saray Phomra David Boyo Mvom Hermann Lambert Sanon SODETRA Ltd. B.N.G. - Advocates & Boyo & Patimark LLP Nimba Conseil SARL Groupe Hage Solicitors Happy Ntwari Oscar D’Estaing Deffosso Jules Minamo Moussa Sawadogo Mkono & Co Advocates Allen Prak FIDAFRICA / Karvan Finance Direction du Cadastre B.N.G. - Advocates & PricewaterhouseCoopers Gilbert L.P. Nyatanyi Solicitors A.D. Monkam Moussa Sogodogo Mkono & Co Advocates Anne Marie Diboundje Etude de notaire Wo’o Cabinet Ledoux Seina Kuntheapini Saing Njocke Déogratias Nzemba Arbitration Council Cabinet Ekobo Jacqueline Moussinga Bapes Hyppolite Tapsoba Attorney-at-Law Foundation Etude Me Jacqueline Tribunal d’Instance de Paul Marie Djamen Moussinga Ouagadougou Prosper Ringuyeneza Muny Samreth BICEC Architecture et PricewaterhouseCoopers Valerie Moussombo Dominique Taty Construction (A.C.) Auŕelien Djengue Kotte Cabinet Maître Marie FIDAFRICA / Chanthy Sin Cabinet Ekobo Andrée NGWE PricewaterhouseCoopers Willy Rubeya Linex Rubeya & Co - Advocates Laurent Dongmo Henri Moutalen Moussa Traore Lor Sok Jing & Partners FIDAFRICA / Direction générale des Benjamin Rufagari Arbitration Council PricewaterhouseCoopers impots Deloitte Foundation Régine Dooh Collins Jean Jacques Mpanjo Lobe Annette Ebelle Fousséni Traoré Fabien Segatwa Suy Sokha MCA Audit & Conseil FIDAFRICA / Etude Me Segatwa HR Inc. (Cambodia) Co., Cadire Aimé Ndock Len PricewaterhouseCoopers Ltd. Marie Marceline Enganalim Sinarinzi M & N Law Firm, cabinet Yacouba Traoré Cabinet Me Gabriel Sorphea Sou Etude Me Enganalim d’avocats Commune de Ouagadougou Sinarinzi Arbitration Council Marceline Marcelin Yoyo Ndoum Foundation Pascal Enpe Laurent Traore Sy Audace Sunzu Etude de notaire Wo’o ONEA REGIDESO-Burundi Vuthy Sreng Lucas Florent Essomba PricewaterhouseCoopers Isidore Baudouin Ndzana Bouba Yaguibou Egide Uwimana Cabinet Essomba & Associés FIDAFRICA/ SCPA Yaguibou & Yanogo Tribunal du Travail de Ousaphea Suos PricewaterhouseCoopers Bujumbura Acleda Bank Plc. Badjeck Esther Emmanuel Yehouessi Félix Faustin Ngoh Freelance Lawyer BCEAO CAMBODIA David Symansky Cabinet d’Avocats Henri HR Inc. (Cambodia) Co., Marie-Claude Etoke Rahmatou Zongo Kosal Chan Ltd. Mbu Etonga Ephraim Ngwafor Cabinet Yaguibou & Acleda Bank Plc. Yanogo Michael Tan Ngwafor & Partners Ngwafor & Partners Rithy Chey RAF International Ousmane Prosper Zoungrana Fankam Gaelle Laure Marie-Andrée Ngwe B.N.G. - Advocates & Forwarding (Cambodia) Tribunal de Grande Solicitors Inc. Cabinet SFR Cabinet Maître Marie Instance de Ouagadougou Andrée NGWE Charya Chum Rathvisal Thara Hervé Guiffo Jean Celéstin Zoure Patrice Guy Njoya Arbitration Council B.N.G. - Advocates & Damco Cameroun SA Office Notarial Me Jean Foundation Solicitors Cabinet Maître Marie Celestin Zoure Caroline Idrissou-Belingar Andrée NGWE Naryth Hem Hour Janvibol Tip BEAC Jacques Nyemb BURUNDI B.N.G. - Advocates & Tip & Partners Samuel Iyug Iyug Cabinet Nyemb Solicitors Sinath Un Groupement des Bahizi Entreprises de Fret et Olivier Priso Banque de la République Phalla Im DFDL Mekong Law Group Sciaroni & Associates Messagerie du Cameroun Ville de Douala du Burundi CAMEROON Communauté Urbaine de Visal Iv Angoh Angoh Douala Sylvestre Banzubaze Legal Power Law Firm Avocat au barreau du Electricite du Cambodge Roland Abeng Nisrine Senoussi Burundi Chhorpornpisey Keo Cabinet d’Avocats Abeng Paul T. Jing FIDAFRICA / Roland Jing & Partners Jean De Dieu Basabakwinshi Acleda Bank Plc. PricewaterhouseCoopers IMATCO Vicheka Lay Pierre Aloma Henri Pierre Job Hakilas Paul Tchagna Guichet Unique des Cabinet d’Avocats Henri Cyprien Bigirimana B.N.G. - Advocates & FIDAFRICA / Solicitors Operations du Commerce Job PricewaterhouseCoopers Tribunal de Grande Exterieur-Gie Instance de Gitega Michael Liam Garvey Etoke Joël Nadine Tinen Tchangoum Gilbert Awah Bongam Ange Gakundwakazi BNG Legal Serge Jokung FIDAFRICA / Achu and Fon-Ndikum Law PricewaterhouseCoopers Deloitte Jean Loi Firm Cabinet Maître Marie Andrée NGWE Duga Titanji Gerard Handika PricewaterhouseCoopers Feh Henry Baaboh Serge Albert Jokung Duga & Co. Law Firm Deloitte Alexander May Henry, Samuelson & Co. Cabinet Maître Marie Dominik Kohlhagen DFDL Mekong Law Group Chrétien Toudjui Esther Badjeck Andrée NGWE Afrique Audit Conseil Institute of Development Long Mom Andritz Vatech Hydro Policy and Management Julienne Kengue Piam Baker Tilly RAF International Caroline BARLA Nimba Conseil SARL (IOB), University of Forwarding (Cambodia) Eliane Yomsi Antwerp Inc. CeB CRéA Jean Aime Kounga Karvan Finance Ildephonse Nahimana Kaing MoniKa Thomas Didier Remy Cabinet d’Avocats Abeng Batoumboug Roland CANADA Banque de la République The Garment du Burundi Cadire Manufacturers Sarah Limunga Saad Ahmad Nicimpaye Association in Cambodia Pierre Bertin Simbafo High Court Fako Blake, Cassels & Graydon, Intercontact Services, S.A. Phan Phalla BICEC Jean Michel Mbock Biumla member of Lex Mundi Claver Nigarura Supreme National M & N Law Firm, cabinet David Bish Rubeya & Co - Advocates Economic Council d’avocats Goodmans LLP ACKNOWLEDGMENTS 215

Ann Borooah Jenifer Robertson Aguinaldo Rosario Oscar D’Estaing Deffosso Issouf Traore Toronto City Hall Electrical Safety CIC- Cabo Verde LDA FIDAFRICA / Imperial Tobacco Authority PricewaterhouseCoopers Cindy Chung Tito Lívio Santos Oliveira Sobdibé Zoua Corporations Canada Harris M. Rosen Ramos Thomas Dingamgoto Cabinet Sobdibe Zoua Fogler Rubinoff Engic Cabinet Thomas Allan Coleman Dingamgoto Patedjore Zoukalne Osler, Hoskin & Harcourt Kelly Russell Arnaldo Silva Direction de LLP PricewaterhouseCoopers Arnaldo Silva & Ernest Djagba Balandi l’enregistrement des Associados BEAC - Chad Domaines, du Timbre et de John Craig Paul Schabas la Conservation Fonciere Heenan Blaikie LLP, Blake, Cassels & Graydon, Jose Spinola Alex Djekadom member of Ius Laboris member of Lex Mundi FPS Ministere des Finances CHILE - Direction des grandes Rod Davidge Karen Simmons João Carlos Tavares Fidalgo entreprises Osler, Hoskin & Harcourt Toronto City Hall Banco Central de Cabo Luis Avello LLP Verde Amane Rosine Djibergui PricewaterhouseCoopers Shane Todd Cabinet Notarial Djibergui Legal Services David G. Ellis Heenan Blaikie LLP, Liza Helena Vaz CB Richard Ellis d.o.o. member of Ius Laboris PricewaterhouseCoopers Mahamat Ousman Djidda Angeles Barría Cabinet d’Architecture & Philippi, Yrarrazaval, Jeremy Fraiberg Sharon Vogel Leendert Verschoor Urbanisme Pulido & Brunner, Osler, Hoskin & Harcourt Borden Ladner Gervais LLP PricewaterhouseCoopers Abogados Ltda LLP N’Doningar Djimasna George Waggott CENTRAL AFRICAN Faculté de Droit, Magdalena Barros Bhavin Ganatra Lang Michener LLP REPUBLIC Université de N’Djamena Baker & McKenzie Forwarding Unlimited Inc. CAPE VERDE Elysee Eldjimbaye Sandra Benedetto Yoine Goldstein Jean Christophe Bakossa Mbaihoudou PricewaterhouseCoopers McMillan LLP Hermínio Afonso L’ordre Centraficain des Huissier de Justice/ Architectes José Benitez Steven Golick PricewaterhouseCoopers Chambre Nationale des PricewaterhouseCoopers Christiane Doraz-Serefessenet Huissiers de Justice du Osler, Hoskin & Harcourt Bruno Andrade Alves Legal Services LLP Cabinet Notaire Doraz- Tchad PricewaterhouseCoopers Jorge Benitez Urrutia Serefessenet Mahamat Nour Idriss Haggar John Humphries Urrutia & Cía Susana Caetano Emile Doraz-Serefessenet Société Tchadienne d’Eau Toronto City Council PricewaterhouseCoopers (Building Department) Cabinet Notaire Doraz- et d’Electricité (STEE) Carolina Benito Kelly Liver Canuto Serefessenet Núñez Muñoz y Cia Ltda Pamela S. Hughes Caroline Idrissou-Belingar PricewaterhouseCoopers Abogados Blake, Cassels & Graydon, Marie-Edith Douzima-Lawson BEAC Miguel Capo Valdes member of Lex Mundi Ana Catarina Carnaz Cabinet Douzima & Delphine K Djiraibe Ministère de la fonction Besalco S.A. Robert Hughes PricewaterhouseCoopers Avocate à la Cour publique Myriam Caro Osler, Hoskin & Harcourt Ana Raquel Costa Francis Kadjilembaye Dolly Gotilogue PricewaterhouseCoopers LLP PricewaterhouseCoopers Cabinet Thomas Cabinet Ledoux Seina Armando Iannuzzi Ilíldio Cruz Dingamgoto Héctor Carrasco Russell Bedford Gabinete de Advocacia Caroline Idrissou-Belingar Béchir Madet Superintendencia de Bancos e Instituciones International Consultoria e BEAC Office Notarial Procuradoria Juridica Financieras Andrew Kent Groupe Kamach Moustapha Ali Moustapha McMillan LLP Jorge Lima Delgado Lopes Josefina Casals Jean Paul Maradas Nado Ministere de la Justice PricewaterhouseCoopers Harris Kligman Núcleo Operacional da Ministère de l’Urbanisme Garde des Sceaux/ Tribunal Sociedade de Informação Russell Bedford de Commerce de N’Djamena Andrés Chirgwin Timothee M’beto Chirgwin SpA Abogados International Quilda do Canto TTCI Jean Paul Nendigui Joshua Kochath AUDITEC - Auditores & N Consulting Cristobal Correa Echavarria Consultores Serge Médard Missamou Guerrero, Olivos, Novoa y Forwarding Unlimited Inc. Club OHADA Josue Ngadjadoum Joana Gomes Rosa Errázuriz George Kotsifas Avocat Advocacia/Consultoria Jacob Ngaya Camilo Cortés City of Issa Ngarmbassa Direction Génerale des Guerrero, Olivos, Novoa y Energie Centrafricaine Impôts Etude Me Issa Ngar mbassa Susan Leslie (ENERCA) Errázuriz First Canadian Title Gina Roosalem Hissen Ngaro Jose Manuel Fausto Lima Karla Cortez Chambre des Notaires de Huissier de Justice/ Craig Lockwood Empresa de Electricidade E PricewaterhouseCoopers Osler, Hoskin & Harcourt Centrafrique Chambre Nationale des Legal Services Agua (Electra) Huissiers de Justice du LLP Nicolas Tiangaye Luis Pedro Maximiano Tchad Ramon Delpiano William McCarthy Nicolas Tiangaye Law Firm Millennium Challenge Tchoutcha Ousman Jaime Guzman E. Fundacion First Canadian Title Account - MCA Cape Verde CHAD Société Tchadienne d’Eau Eduardo Dorat Artem Miakichev Francisco Guimarães Melo et d’Electricité (STEE) Cariola Diez Perez- Osler, Hoskin & Harcourt PricewaterhouseCoopers Adoum Daoud Adoum Nissaouabé Passang Copatos & Cia LLP Haroun João M.A. Mendes Etude Me Passang César Valenzuela Escalona Thomas O’Brien S.C.G.A.D.A. et Fils AUDITEC - Auditores & Nisrine Senoussi Chilectra PricewaterhouseCoopers Ahmat Affono Tchari Consultores FIDAFRICA / Claudia Paz Escobar Alfred Page Société Tchadienne d’Eau PricewaterhouseCoopers Ana Pinto Morais et d’Electricité (STEE) Chirgwin SpA Abogados Borden Ladner Gervais LLP PricewaterhouseCoopers Senoussi Ahmat Senoussi Amir Allamine Nicolas Fernandez Eric Paton Catarina Nunes Cabinet d’Architecture & Cariola Diez Perez- Ministere de la Justice Urbanisme PricewaterhouseCoopers PricewaterhouseCoopers Garde des Sceaux/ Tribunal Copatos & Cia Saul Plener José Manuel Pinto Monteiro de Commerce de N’Djamena Koulamallah Souradj Pamela Flores PricewaterhouseCoopers Advogados & Gabriel Nathé Amady Chamber of Commerce, PricewaterhouseCoopers Jurisconsultos Industry, Agriculture, Antonin Pribetic Avocat Mine and Crafts of Chad Pabla Gainza Steinberg Morton Hope & Miguel Garoupa Puim Cariola Diez Perez- Atadet Azarak Mogro Amos D. Tatoloum Onde Israel LLP PricewaterhouseCoopers Copatos & Cia Société Tchadienne d’Eau Societe Africaine Christopher Richter Armando J.F. Rodrigues et d’Electricité (STEE) d’Architecture et Rodrigo Galleguillos Woods LLP PricewaterhouseCoopers Theophile B. Bongoro d’Ingenierie Núñez Muñoz y Cia Ltda Abogados Damian Rigolo Elisa Rodrigues Cabinet Notarial Bongoro Nadine Tinen Tchangoum Osler, Hoskin & Harcourt Núcleo Operacional da FIDAFRICA / Cristian Garcia-Huidobro LLP Sociedade de Informação PricewaterhouseCoopers Boletin Comercial 216 DOING BUSINESS 2011

Andrés González Ricardo Riesco Elliott Youchun Chen Terence Tung Lorena Arambula Núñez Muñoz y Cia Ltda Philippi, Yrarrazaval, Jun Ze Jun Law Offices Mayer Brown LLP Cárdenas & Cárdenas Abogados Pulido & Brunner, Abogados Ltda Jie Chen Andy Wang Alexandra Arbelaez Juan Pablo Gonzalez M. Jun He Law Offices, member Pinsent Masons Russell Bedford , Guerrero, Olivos, Novoa y Isabel Rios of Lex Mundi member of Russell Bedford Errázuriz Baker & McKenzie Audrey Wang International Yixin Chen Qindao Law Firm José Gutiérrez Constanza Rodriguez Davis Polk & Wardwell Manuela Arizmendi PricewaterhouseCoopers Philippi, Yrarrazaval, Celia Wang Posse Herrera & Ruiz Pulido & Brunner, Yw Chung PricewaterhouseCoopers Christian Hermansen Abogados Ltda Baker Botts LLP María Camila Bagés Rebolledo Fenghe Wang Brigard & Urrutia, member ACTIC Consultores Edmundo Rojas García Yu Du Dacheng Law Offices of Lex Mundi MMLC Group Conservador de Bienes Guoqi Wang Manuel Hinojosa Raíces de Santiago Marcela Barberena Núñez Muñoz y Cia Ltda Hongtao Fan Hua-Ander CPAs, member Cavelier Abogados Abogados Pamela Rubio JoinWay Lawfirm of Russell Bedford International Luis Alfredo Barragán Núñez Muñoz y Cia Ltda Grace Fang Javier Hurtado Abogados Brigard & Urrutia, member Cámara Chilena de la Pinsent Masons Jin Wang of Lex Mundi Lovells Construcción Bernardita Saez Wei Gao Alessandri & Compañía Claudia Benavides Fernando Jamarne ZY & Partners Kelly Wang Gómez-Pinzón Zuleta MMLC Group Alessandri & Compañía Marco Salgado Leo Ge Abogados S.A. Alcaíno, Rodríguez & Sahli Global Star Logistics Co. Li Wang Andrés Jara Limitada Juan Pablo Bonilla Guerrero, Olivos, Novoa y Ltd. DeHeng Law Offices Baker & McKenzie Errázuriz Andrés Sanfuentes Alexander Gong William Wang Gloria María Borrero Restrepo Philippi, Yrarrazaval, Baker & McKenzie PricewaterhouseCoopers Marcelo Laport Pulido & Brunner, Corporación Excelencia en PricewaterhouseCoopers Abogados Ltda Scott Guan Anthea Wong la Justicia León Larrain Martín Santa María O. Jade & Fountain Law PricewaterhouseCoopers Leonardo Calderón Perdomo Offices (PRC) Baker & McKenzie Guerrero, Olivos, Novoa y Cassie Wong Colegio de Registradores de Instrumentos Públicos Carolina Lastra Errázuriz Lawrence Guo PricewaterhouseCoopers Jade & Fountain Law de Colombia PricewaterhouseCoopers Francisco Selamé Kent Woo Offices (PRC) Ana Maria Calero Jose Luis Letelier PricewaterhouseCoopers Guangda Law Firm Legal Services Kian Heong Hew Cavelier Abogados Cariola Diez Perez- Jingjun Wu Pinsent Masons Carolina Camacho Copatos & Cia Marcela Silva Davis Polk & Wardwell Philippi, Yrarrazaval, Mark Ho Posse Herrera & Ruiz Luis Maldonado Croquevielle Sarah Xuan Pulido & Brunner, Jade & Fountain Law Claudia Marcela Camargo Conservador de Bienes MMLC Group Raíces de Santiago Abogados Ltda Offices (PRC) PricewaterhouseCoopers Frank Yang Pablo Martel Luis Fernando Silva Ibañez Min (Cindy) Huang Darío Cárdenas Mayer Brown LLP Núñez Muñoz y Cia Ltda Yrarrázaval, Ruiz-Tagle, O’Melveny & Myers LLP Cárdenas & Cárdenas Abogados Goldenberg, Lagos & Silva Bo Yu John T. Kuzmik Daniel Cardoso Cristobal Smythe PricewaterhouseCoopers Carolina Masihy Baker Botts LLP PricewaterhouseCoopers Carey y Cía Ltda. Bahamondez, Alvarez & Natalie Yu Zegers Edward E. Lehman Ernesto Cavelier Juan Pablo Matus Lehman, Lee & Xu Shu Jin Law Firm Alan Spencer Rodriguez & Cavelier Cariola Diez Perez- Xia Yu Alessandri & Compañía Ian Lewis Juan Pablo Cepeda Copatos & Cia Mayer Brown LLP MMLC Group Charles Spencer Sociedad Portuaria Consuelo Maze Clare Li Laura Yuan Regional de Cartagena Núñez Muñoz y Cia Ltda Spencer Global Chile Noronha Advogados King & Wood PRC Lawyers Felipe Cuberos Abogados Cristobal Sumar Qing Li Josey Zhang Prieto & Carrizosa S.A. Raimundo Moreno PricewaterhouseCoopers Qing K&L Gates LLP María Helena Díaz Méndez Cariola Diez Perez- Juan Turner Nicholas Zhang PricewaterhouseCoopers Copatos & Cia Bahamondez, Alvarez & Deng Liang PricewaterhouseCoopers Enrique Munita Zegers Jun He Law Office, member Carlos Fradique-Méndez of Lex Mundi Philippi, Yrarrazaval, Sebastián Valdivieso Yi Zhang Brigard & Urrutia, member of Lex Mundi Pulido & Brunner, Yrarrázaval, Ruiz-Tagle, Derek Liu King & Wood PRC Lawyers Abogados Ltda Goldenberg, Lagos & Silva Lovells Johnson Zheng Liliana Fuentes Rodrigo Muñoz Luis Felipe Vergara Lucy Lu Xiamen All Carbon Russell Bedford Colombia, Núñez Muñoz y Cia Ltda Maldonado King & Wood PRC Lawyers Corporation member of Russell Bedford Abogados International Conservador de Bienes Matthew Murphy Cevela Zhou Raíces de Santiago Luis Hernando Gallo Medina Gerardo Ovalle Mahns MMLC Group O’Melveny & Myers LLP Yrarrázaval, Ruiz-Tagle, Paula Warnier Gallo Medina Abogados Jackie Qi Judy Zhu Asociados Goldenberg, Lagos & Silva PricewaterhouseCoopers Pinsent Masons Mayer Brown LLP Luis Parada Hoyl Isabella Gandini Arturo Yrarrázaval Wang Zichuan Bahamondez, Alvarez & Gustavo Rabello Rodriguez & Cavelier Covarrubias DeHeng Law Offices Zegers Yrarrázaval, Ruiz-Tagle, Noronha Advogados Hermes García Miguel Pavez Goldenberg, Lagos & Silva Stephen Rynhart COLOMBIA Cavelier Abogados Russell Bedford Chile, Matías Zegers Jones Lang LaSalle Clara Inés Gómez Carlos Alcala member of Russell Bedford Bahamondez, Alvarez & Han Shen Lloreda Camacho & Co. International Zegers Lloreda Camacho & Co. Davis Polk & Wardwell Olga Lucía Guevara Maria Fernanda Enrique Alvarez CHINA Jack Sun Brigard & Urrutia, member Cariola Diez Perez- Lloreda Camacho & Co. of Lex Mundi Copatos & Cia Lovells May Bai Natalia Angel Santiago Gutiérrez Alberto Pulido A. Sarah Sun Lovells Brigard & Urrutia, member Lloreda Camacho & Co. Philippi, Yrarrazaval, PricewaterhouseCoopers of Lex Mundi Rex Chan Pulido & Brunner, Lawrence Sussman Monica Hernandez Abogados Ltda PricewaterhouseCoopers Jaime Mauricio Angulo O’Melveny & Myers LLP Sanchez Arrieta Bustamante Rico Chan Alfonso Reymond Larrain Jessie Tang Computec - DataCrédito John Herreno Baker & McKenzie Chadwick & Aldunate Global Star Logistics Co. HM & Company LTDA Abogados Ltd. ACKNOWLEDGMENTS 217

Jorge Lara-Urbaneja Carolina Villadiego Burbano Jean-Délphin Lokonde Prosper Bizitou Françoise Mbongo Lara Consultores Corporación Excelencia en Mvulukunda FIDAFRICA / Cabinet Mbongo la Justicia Cabinet Masamba PricewaterhouseCoopers Ernesto López Norbert Diétrich M’Foutou Cárdenas & Cárdenas Laura Villaveces Nobel Lubamba Nguba Antoine Bokolo Joue Etude de Maitres Séraphin Brigard & Urrutia, member Cabinet Avocats Associés CAP Architects Mcakosso-Douta et Gabriela Mancero of Lex Mundi Andre et Vincent Norbert M’Foutou Cavelier Abogados Mroin Boris Alberto Zuleta Serge Mwankana Lulu Martial Wildovert Moukoko Luisa Fernanda Mantilla Andre Boungou Gómez-Pinzón Zuleta Vital Lwanga Bizanbila Societe Nationale des Eaux Cavelier Abogados Abogados S.A. Ministere de la Cabinet Vital Lwanga Construction, de Robert Ngabou María Nella Marquez COMOROS l’Urbanisme et de l’Habitat CAP Architects Cavelier Abogados Crispin Makaya Cabinet Jean Bosco Muaka David Bourion Brigitte Ngolete Cristina Mejía Hassoumani Assoumani & Associates FIDAFRICA / Mairie de Brazzaville Posse Herrera & Ruiz Tribunal de première PricewaterhouseCoopers instance de Moroni Noel Mangala Paulin Ntsouari Carlos Mejia Gomez Cabinet Certac Claude Coelho Lloreda Camacho & Co. Remy Grondin Cabinet d’Avocats Claude Regina Nicole Okandza Yoka Vitogaz Comores Jean Claude Mbaki Siluzaku Coelho Direction Génerale des Luis Gabriel Morcillo Cabinet Mbaki et Associés Impôts Brigard & Urrutia, member Haroussi Idrissa J. F. Dathet of Lex Mundi Tribunal de première Bernard Claude Mbu ne SDV Armand Robert Okoko Letang instance de Moroni Brice Ondongo-Ezhet Fabian Moreno Cabinet de Maître Mbu Ne Georges Ebale Lloreda Camacho & Co. Ahamada Mahamoudou Letang Tribunal de Commerce de CAC Cabinet Ledoux Seina Brazzavile María Neira Tobón Didier Mopiti Jean Petro Holguín, Neira & Pombo Mohamed Maoulida MBM Conseil Jean-Philippe Esseau Cabinet d’Avocats Jean Abogados Audit Conseil- Cabinet Esseau Petro Louman Mpoy International Adrien Pittie Luis E. Nieto Cabinet Mpoy - Louman & Mathias Essereke Nieto & Chalela CONGO, DEM. REP. Associés Cabinet d’Avocats Claude SDV Coelho Mónica Pedroza Garcés Jean Bosco Muaka Chimène Prisca Nina Pongui Alphin Babala Mangala Corporación Excelencia en Cabinet Jean Bosco Muaka Henriette Lucie Arlette Galiba Etude de Me Chimène la Justicia GTS Express & Associates Office Notarial Me Galiba Prisca Nina Pongui Carlos Felipe Pinilla Acevedo Jean Adolphe Bitenu Emery Mukendi Wafwana Gaston Gapo Alexis Sah Pinilla González & Prieto ANAPI Cabinet Emery Mukendi Atelier d’Architecture et Pouvoir Judiciaire Abogados Deo Bukayafwa Wafwana & Associés d’Urbanisme Jean Bertin Sela Carolina Posada MBM Conseil M. Hilaire Mumvudi Mulangi A.A. Matondo Goma Cabinet Notarial Sela Posse Herrera & Ruiz Armand Ciamala Ministère de l’Urbanisme Cour d’Appel de Dominique Taty Raul Quevedo Ciamala & Partners et de l’Habitat Brazzaville Congo Rep. FIDAFRICA / PricewaterhouseCoopers Lloreda Camacho & Co. Edmond Cibamba Diata Jacques Munday David Guarnieri Catalina Reyes Cabinet Emery Mukendi Cabinet Ntoto et Nswal PricewaterhouseCoopers Louis Zingat-Makosso Legal Services Lloreda Camacho & Co. Wafwana & Associés Marius Muzembe Mpungu Société Nationale Caroline Idrissou-Belingar d’Electricité (SNEL) Irma Rivera Victor Créspel Musafiri Cabinet Kabasele - Mfumu & Associés BEAC Brigard & Urrutia, member Cabinet d’avocat JCC & A COSTA RICA of Lex Mundi Hervé Diakiese Victorine Bibiche Nsimba Karelle Koubatika Kilembe Aisha Acuña Luis Carlos Robayo Cabinet Ledoux Seina Office 2K Barreau de Kinshasa/ André Tinoco Abogados Russell Bedford Colombia, Prosper Djuma Bilali Matete Sylvert Bérenger Kymbassa member of Russell Bedford Cabinet Masamba Boussi Mariana Alfaro International Laurent Okitonembo Etude Maitre Béatrice Cordero & Cordero Irénée Falanka Sonia Elizabeth Rojas Izaquita Cabinet Djunga & Risasi Dianzolo, Huissier de Abogados Cabinet Jean Bosco Muaka Justice Gallo Medina Abogados & Associates Jean-Louis Paquet Carlos Araya Asociados Atelier d’ Architecture Emmanuel Le Bras Quirós & Asociados Patrick Gérenthon Cristina Rueda Londoño FIDAFRICA / Central Law Agetraf s.a.r.l. - SDV Marc Perazzone PricewaterhouseCoopers Baker & McKenzie Cabinet Architecte Marc Carlos Barrantes David Guarnieri Christian Eric Locko Angela Salazar Blanco Perazzone PricewaterhouseCoopers PricewaterhouseCoopers Brudey, Ondziel Gnelenga, Lloreda Camacho & Co. Legal Services Pierre Risasi Locko Cabinet d’Avocats Alejandro Bettoni Traube Paula Samper Salazar Cabinet Djunga & Risasi Doninelli & Doninelli Amisi Herady Salomon Louboula - Asesores Jurídicos Gómez-Pinzón Zuleta ANAPI Dominique Taty Etude Notariale Asociados Abogados S.A. FIDAFRICA / Sandra Kabuya Jean Prosper Mabassi Eduardo Calderón-Odio Juan Daniel Sierra PricewaterhouseCoopers Cabinet Jean Bosco Muaka Ordre National des BLP Abogados Rodriguez & Cavelier & Associates Mbuyi Tshibuabua Avocats du Congo Barreau Bernardo Calvo Pablo Sierra Société Nationale de Brazzaville Mukaba Kalambayi d’Electricité (SNEL) Grupo Mega de Costa Rica Posse Herrera & Ruiz Société Nationale Guy Remy Makosso BR, S.A d’Electricité (SNEL) Yoko Yakembe Ordre National des Paola Spada Juan José Carreras Corporación Excelencia en CONGO, REP. Avocats du Congo Barreau Pierre Kazadi Tshibanda de Brazzaville BLP Abogados la Justicia Cabinet Masamba Jean Francois Apoko Adriana Castro Raúl Alberto Suárez Arcila Felix Makosso Lassi Arly Khuty Mairie de Brazzaville Cabinet Notarial Lassi BLP Abogados Independent Practitioner Avocat (Attorney-at-Law) Jean Roger Bakoulou Roger Masamba Makela Leonardo Castro Eldon Khuty Banque des Etats de Maria Teresa Tamara Universite Protestante au Oller Abogados Agetraf s.a.r.l. - SDV l’Afrique Centrale Lloreda Camacho & Co. Congo Silvia Chacon Phistian Kubangusu Makiese Felicte Clarisse Batantou Gustavo Tamayo Arango Ado Patricia Marlene Matissa Alfredo Fournier & Cabinet Masamba Direction départmentale Cabinet Notarial Matissa Asociados Lloreda Camacho & Co. de la Reforme Foncière du Pierre-Pépin Kwampuku Latur Daniel Chaves Jose Alejandro Torres cadastre Rose Mavoungou Cabinet Pepin Kwampuku CINDE Posse Herrera & Ruiz Prosper Bianga Centre de Formalites A. Mbuyi Kabeya Laba Administratives des Ricardo Cordero B. Patricia Vergara Conseil du Barreau de Entreprises Ciamala & Partners Brazzaville Cordero & Cordero Gómez-Pinzón Zuleta Abogados Abogados S.A. 218 DOING BUSINESS 2011

Hernán Cordero Maduro Fernando Sanchez Castillo Patricia N’guessan Anita Heršak Klobŭcarević Irena Šribar Radić Cordero & Cordero Russell Bedford Costa Cabinet Jean-François Porobija & Porobija Law Law Firm Gjurgjan & Šribar Abogados Rica, member of Russell Chauveau Firm Radić Bedford International Luis Fernando Escalante J. Jacques Otro Jana Hitrec Mario Štefanić Grupo Mega de Costa Rica Luis Sibaja Conseil National de Čačić & Partners Transadria BR, S.A LEX Counsel l’Ordre des Architectes Branimir Iveković Porobija & Porobija Roberto Esquivel Miguel Golcher Valverde Athanase Raux Vidan Law Office Zoran Tasić Oller Abogados Colegio de Engenieros Cabinet Raux, Amien & Electricistas Associés Irina Jelčić CMS Zagreb Freddy Fachler Hanžeković, Radaković & Ivan Ćuk Pacheco Coto Marianela Vargas Dominique Taty Partners, member of Lex PricewaterhouseCoopers FIDAFRICA / Mundi Vukmir & Asociates Law Marianna Fonseca PricewaterhouseCoopers Firm Ricardo Vargas Krešimir Jelaković BLP Abogados Ivana Urem Oller Abogados Fatoumata Konaté Touré Bebo Šavorić & Partners V. Andrés Gómez Cabinet de notaire Konaté Assono Ltd. Croatia Rocio Vega Sanja Jurković PricewaterhouseCoopers Touré Bebo Hrvoje Vidan Grupo Mega de Costa Rica PricewaterhouseCoopers Rolando Gonzalez BR, S.A Fousséni Traoré Vidan Law Office Janos Kelemen Cordero & Cordero FIDAFRICA / Zrinka Vrtarić Abogados Rodrigo Zapata PricewaterhouseCoopers PricewaterhouseCoopers LEX Counsel CMS Zagreb Andrea González Branko Kirin Jean Christian Turkson Željko Vrban BLP Abogados Jafet Zúñiga Salas CIE Čačić & Partners Superintendencia General Eugen Zadravec Randall González Marija Krizanec de Entidades Financieras Emmanuel Yehouessi Eugen Zadravec Law Firm BLP Abogados BCEAO Juric and Partners CÔTE D’IVOIRE Attorneys at Law CYPRUS David Gutierrez Léon Désiré Zalo BLP Abogados Anita Krizmanić Diaby Aboubakar Ministère d’Etat, Ministère Alexandros Alexandrou de l’Agriculture Mačešić & Partners, Carolina Gutiérrez BCEAO Odvjetnicko drustvo Tornaritis Law Firm Oller Abogados Seydou Zerbo Ika Raymond Any-Gbayere Irene Anastassiou SCPA Dogué-Abbé Yao & Dubravka Lacković Paola Gutiérrez Mora Any Ray & Partners CMS Zagreb Dr. K. Chrysostomides & LEX Counsel Associés César Asman Co LLC CROATIA Miroslav Leko Mario Gutiérrez Quintero Cabinet N’Goan, Asman & Leko & Partners Andreas Andreou LEX Counsel Associés Cyprus Global Logistics Andrea August Krešimir Ljubić Jorge Guzmán Jean-Luc Bernard Financial agency - Centre Leko & Partners Anita Boyadjian LEX Counsel SDV - SAGA CI for HITRO.HR Info Credit Group Marko Lovrić Roy Guzman Ramirez Aminata Cone Zoran Avramović Divjak, Topić & Antonis Charalambous Compañía Nacional de SCPA Dogué-Abbé Yao & Ministry of Justice Bahtijarević Limassol Municipality Fuerza y Luz Associés Ivana Bandov Miroljub Mačešić Antonis Christodoulides María del Mar Herrera Issa Diabaté Juric and Partners Mačešić & Partners, PricewaterhouseCoopers BLP Abogados Koffi & Diabaté Attorneys at Law Odvjetnicko drustvo Kypros Chrysostomides Milena Hidalgo Junior Doukoure Hrvoje Bardek Josip Marohnić Dr. K. Chrysostomides & Teletec S.A. Any Ray & Partners CMS Zagreb Divjak, Topić & Co LLC Bahtijarević Randall Zamora Hidalgo Dorothée K. Dreesen Ivo Bijelić Achilleas Demetriades Costa Rica ABC Etude Maitre Dreesen PricewaterhouseCoopers Andrej Matijevich Lellos P Demetriades Law Matijevich Law Office Office LLC Vivian Jiménez Bertrand Fleury Marijana Božić Oller Abogados SDV - SAGA CI Divjak, Topić & Tomislav Pedišić Alexandros Economou Ivannia Méndez Rodríguez Jean Claude Gnamien Bahtijarević Vukmir & Asociates Law Chrysses Demetriades & Co Firm Oller Abogados FIDAFRICA / Marko Borsky Marios Eliades PricewaterhouseCoopers Andres Mercado Divjak, Topić & Marija Petrović M.Eliades & Partners LLC Oller Abogados Barnabe Kabore Bahtijarević Divjak, Topić & Haris Fereos NOVELEC Sarl Bahtijarević Gabriela Miranda Irena Brezovečki Fereos & Associates Ivan Podvorec Oller Abogados Guillaume Koffi Vidan Law Office Pavlos Fereos Conseil National de MBB UWS Prom d.o.o. Jorge Montenegro Lana Brlek Fereos & Associates l’Ordre des Architectes Sanja Porobija SCGMT Arquitectura y PricewaterhouseCoopers Stephanos Fereos Porobija & Porobija Law Diseño Dogbémin Gérard Kone Belinda Čačić Fereos & Associates SCPA Nambeya-Dogbemin & Firm Eduardo Montoya Solano Čačić & Partners Associes Tihana Posavec Panicos Florides Superintendencia General Stefanija Čukman Divjak, Topić & P.G. Economides & Co de Entidades Financieras Kiyobien Kone Jurić and Partners Limited, member of Russell Société civile Bahtijarević Cecilia Naranjo Attorneys at Law Bedford International professionnelle d’Avocats Gordan Rotkvic LEX Counsel Stefani Gabriel (SCPA) Le Paraclet Martina Čulap PricewaterhouseCoopers Pedro Oller Leko & Partners PricewaterhouseCoopers Mahoua Kone Anita Rubini-Puller Oller Abogados Iacovos Hadjivarnavas Etude de Maître Kone Saša Divjak Porobija & Porobija Law Ramón Ortega Mahoua Divjak, Topić & Firm Cyprus General Bonded Bahtijarević and Transit Stores PricewaterhouseCoopers Germain Kouame Boris Sarovic Association Alvaro Quesada Loría CIE Ronald Given Šavorić & Partners Wolf Theiss Zagreb Nasia Hadjivasili Aguilar Castillo Love Arsène Dablé Kouassi Djuro Sessa PricewaterhouseCoopers Mauricio Quiros SCPA Dogué-Abbé Yao & Ivan Gjurgjan County Court in Zagreb Associés Law Firm Gjurgjan & Šribar Samantha G. Hellicar Quiros & Asociados, Ana Sihtar Antis Triantafyllides & Abogados y Notarios Radić Charlotte-Yolande Mangoua Sihtar Attorneys at Law Sons LLC Miguel Ruiz Herrera Etude de Maître Mangoua Tom Hadžija Dragutin Sikirić Christina Ioannidou LEX Counsel Sikiric & Hadžija Attorney Adeline Messou Partnership Sikiric & Hadzija Attorney Ioannides Demetriou LLC Jose Luis Salinas FIDAFRICA / Partnership PricewaterhouseCoopers Lidija Hanžek Demetra Kalogerou SCGMT Arquitectura y Manuela Špoljarić Cyprus Stock Exchange Diseño HROK d.o.o. Leko & Partners ACKNOWLEDGMENTS 219

Panicos Kaouris Tamara Brixiová Veronika Mistova Thomas Booker Jette H. Ronøe PricewaterhouseCoopers Peterka & Partners PRK Partners s.r.o. Accura Bech-Bruun Law Firm advokátní kancelář Advokataktieselskab George Karakannas Michal Buchta Louise Krarup Simonsen CH.P. Karakannas Ambruz & Dark Law Firm Lenka Mrazova Ole Borch Kromann Reumert, member Electrical Ltd. PricewaterhouseCoopers Bech-Bruun Law Firm of Lex Mundi Hana Cekalova Thomas Keane Squire, Sanders & Dempsey, David Musil Katrine Bundgaard Rajvinder Singh Chrysses Demetriades & Co v.o.s., advokatni kancelar PricewaterhouseCoopers Philip Law Firm Experian Northern Europe Harris Kleanthous Filip Celadnik Jarmila Musilova Peter Burhøj Martin Sørensen Deloitte Peterka & Partners Czech National Bank Kromann Reumert, member 2M El-installation A/S of Lex Mundi Christina Kotsapa Jiří Černý Lenka Navrátilová Niels Bang Sørensen Antis Triantafyllides & Peterka & Partners Ambruz & Dark Law Firm Jeppe Buskov Gorrissen Federspiel Sons LLC Kromann Reumert, member Kierkegaard Pavel Cirek Petr Novotny of Lex Mundi Nicholas Ktenas Energy Regulator Office Ambruz & Dark Law Firm Kolja Staunstrup Andreas Neocleous & Co. Czech Republic Frants Dalgaard-Knudsen Kromann Reumert, member Legal Consultants Marketa Penazova Plesner of Lex Mundi Martin Dančišin Ambruz & Dark Law Firm George M. Leptos Glatzová & Co. Mogens Ebeling Kim Trenskow Leptos Group Jan Petřík Bruun & Hjejle Kromann Reumert, member Dagmar Dubecka Brzobohatý Brož & Honsa, of Lex Mundi Pieris M. Markou Kocian Solc Balastik v.o.s. Eivind Einersen Deloitte Philip Law Firm Ulla Trolle Tereza Erényi Jan Procházka Ministry of Taxation Christos Mavrellis PRK Partners s.r.o. Ambruz & Dark Law Firm Jakob Eriksen Chrysses Demetriades & Co advokátní kancelář Lett Law Firm Knud Villemoes Hansen Markéta Protivankova National Survey and Alexia Mouskou Jitka Ernestová Vejmelka & Wünsch, s.r.o. Lars Fogh Cadastre Ioannides Demetriou LLC Peterka & Partners Accura Pavla PYikrylová Advokataktieselskab DJIBOUTI Marios Panagiotou Kristýna Fiaerová Peterka & Partners Tornaritis Law Firm Peterka & Partners Anne Birgitte Gammeljord Petros Rialas Gorrissen Federspiel Rahma Abdi Abdillahi Themis Panayi Panicos Florides P.G. Economides & Co Kierkegaard Banque Centrale de Cyprus Stock Exchange P.G. Economides & Co Limited, member of Russell Djibouti Limited, member of Russell Bedford International Anne Louise Haack Andersen Georgios Papadopoulos Bedford International Lett Law Firm Abdillahi Aidid Farah M.Eliades & Partners LLC Zdenek Rosicky Avocat à la Cour Michal Forýtek Squire, Sanders & Dempsey, Lita Misozi Hansen Christina Papakyriakou Linklaters v.o.s., advokatni kancelar PricewaterhouseCoopers Wabat Daoud Hasikou Cabinet Ledoux Seina Antis Triantafyllides & Martin Froněk Leona Ševčíková Anders Hjortsholm Sons LLC White & Case Panalpina Czech s.r.o. Kromann Reumert, member Félix Emok N’Dolo of Lex Mundi CHD Group Marios Pelekanos Jakub Hajek Robert Sgariboldi Mesaritis Pelekanos Ambruz & Dark Law Firm Panalpina Czech s.r.o. Jens Hjortskov Mourad Farah Architects - Engineers Philip Law Firm Notary Michal Hanko Dana Sládečková Maria Pilikou Bubnik, Myslil & Partners Czech National Bank Peter Honoré Fatouma Mahamoud Hassan Dr. K. Chrysostomides & Kromann Reumert, member Cabinet Mahamoud Co LLC Jarmila Hanzalova Ladislav Smejkal of Lex Mundi PRK Partners s.r.o. White & Case Mayank Metha Michael Pistoula advokátní kancelář Jens Steen Jensen Maersk Sealand Line Limassol Municipality Petra Sochorova Kromann Reumert, member Djibouti Jitka Hlavova Havel & Holásek s.r.o., of Lex Mundi Petros Rialas PRK Partners s.r.o. advokátní kancelář Ibrahim Mohamed Omar P.G. Economides & Co advokátní kancelář Jeppe Jørgensen Cabinet CECA Anna Staňková Limited, member of Russell Bech-Bruun Law Firm Abdallah Mohammed Kamil Bedford International Michal Hrnčíř Havel & Holásek s.r.o., Ambruz & Dark Law Firm advokátní kancelář William Kanta Etude Notariale Criton Tornaritis Kromann Reumert, member Mohamed Omar Mohamed Tornaritis Law Firm Pavel Jakab Paul Stewart of Lex Mundi Peterka & Partners PricewaterhouseCoopers Cabinet Medomar Stelios Triantafyllides Lars Kjaer Ludvik Juřička Marie Strachotová Lantosoa Hurfin Ralaiarinosy Antis Triantafyllides & Bech-Bruun Law Firm Groupement Cosmezz Sons LLC Ambruz & Dark Law Firm Peterka & Partners Dorte Kjærgaard Djibouti S.A. Adela Krbcová Nina Studentova Panikos Tsiailis Accura Aicha Youssouf Abdi PricewaterhouseCoopers Peterka & Partners PRK Partners s.r.o. Advokataktieselskab advokátní kancelář Cabinet CECA Christodoulos Vassiliades Martin Krechler Aage Krogh Christodoulos G. Glatzová & Co. Marek Švehlík Magnusson DOMINICA Vassiliades & Co LLC Marek Švehlík Alea Kubá Christine Larsen Alix Boyd-Knights Růžena Trojánková CZECH REPUBLIC Ambruz & Dark Law Firm Plesner House of Assembly Kinstellar Petr Kucera Susanne Schjølin Larsen Kathy Buffong Allen & Overy LLP Klara Valentova CCB - Czech Credit Bureau Kromann Reumert, member Attorney General’s Ambruz & Dark Law Firm Vladimír Ambruz Petr Kuhn of Lex Mundi Chambers Ambruz & Dark Law Firm White & Case Ludìk Vrána Alexander M. P. Johannessen Carl Duncan Vrána & Pelikán Tomas Babacek Zuzana Luklova Kromann Reumert, member Independent Regulatory Ambruz & Dark Law Firm Ambruz & Dark Law Firm Vaclav Zaloudek of Lex Mundi Commission White & Case Libor Basl Ondrej Machala Andreas Nielsen Marvlyn Estrado Baker & McKenzie Notary Chamber, Czech DENMARK Bruun & Hjejle KPB Chartered Accountants Stanislav Bednář Republic Susanne Nørgaard Peterka & Partners Petr Měšťánek Elsebeth Aaes-Jørgensen PricewaterhouseCoopers Kareem Guiste Kinstellar Norrbom Vinding, member Jim Øksnebjerg Independent Regulatory Stanislav Beran of Ius Laboris Commission Peterka & Partners Jiří Markvart Advokataktieselskabet Ambruz & Dark Law Firm Peter Bang Horten F. Adler Hamlet Tomáš Běhounek Plesner Realco Company Limited BNT - pravda & partner, Peter Maysenhölder Henrik v.o.s. bnt - pravda & partner, Thomas Bang PricewaterhouseCoopers Foued Issa v.o.s. Lett Law Firm Issa Trading Ltd. 220 DOING BUSINESS 2011

Sandra Julien Jose Ernesto Garcia A. Diego Cabezas-Klaere Gustavo Romero member of Russell Bedford Companies and Transglobal Logistic Cabezas & Cabezas-Klaere Romero Arteta Ponce International Intellectual Property Sameh Dahroug Office Gloria Gasso Xavier Andrade Cadena Myriam Dolores Rosales Headrick Rizik Alvarez & Andrade Veloz & Garcés Ibrachy & Dermarkar Law Alick C. Lawrence Fernández Asociados Superintendencia de Firm Lawrence Alick C. Bancos y Seguros Said Diab Chambers Pablo Gonzalez Tapia Silvana Coka G. González & Coiscou Geotransport S.A. Montserrat Sánchez Sherif Dabbous, Auditors Charlene Mae Magnaye Coronel y Pérez & Financial Consultancies, PricewaterhouseCoopers Luis J. Jiménez Fernando Coral member of Russell Bedford Jiménez Cruz Peña Panalpina World Pablo Fernando Sarzosa Játiva International Richard Peterkin Transport Ecuador Quito API Ecuador PricewaterhouseCoopers José Antonio Logroño Morales Amany El Bagoury Guzman & Logroño Lucía Cordero Ledergerber Michelle Semanate Al Kamel Law Office Joan K.R. Prevost Falconi Puig Abogados Falconi Puig Abogados Prevost & Roberts José Ramón Logroño Morales Hanan el Dib Adams Guzman & Logroño Renato Coronel Leonardo Sempértegui Al-Ahl Firm Eugene G. Royer Pinto & Garces Asoc. Cia Sempértegui Ontaneda Eugene G. Royer Chartered Fabiola Medina Ltda, member of Russell Hussein El Gebaly Architect Medina & Rizek, Abogados Bedford International Esmeralda Tipán Ministry of Housing, Empresa Eléctrica “Quito” Laura Medina Utilities & Urban Leah Shillingford Fernando Del Pozo Contreras SA Development Dominica Amalgamated Jiménez Cruz Peña Gallegos, Valarezo & Max Torres Mohamed Refaat El Houshy Workers Union Ramón Ortega Neira PricewaterhouseCoopers The Egyptian Credit DOMINICAN PricewaterhouseCoopers Miguel Falconi-Puig Bureau I-Score Falconi Puig Abogados Ruth Urbano REPUBLIC Andrea Paniagua Sempértegui Ontaneda Hassan El Maraashly PricewaterhouseCoopers Martin Galarza AAW Consulting Engineers Lilly Acevedo Felipe Urdaneta Carolina Pichardo Puente Reyes & Galarza Headrick Rizik Alvarez & Acredita Buró de Amr El Monayer Biaggi & Messina Attorneys At Law Cia. Fernández Ltda. información crediticia S.A Ministry of Finance Sandra Piña Cristian Alvarez Juan Carlos Gallegos Happle César Vélez Calderón Amina El Oteify RC Advisors, member Headrick Rizik Alvarez & Covelcal Egyptian Financial Fernández Gallegos, Valarezo & of Russell Bedford Niera Supervisory Authority International Edward Piña Fernandez , ARAB REP. Enrique Gomez Mai El- Shaarawy Biaggi & Messina Caroline Bono Puente Reyes & Galarza Abdel Aal Aly Trowers & Hamlins PricewaterhouseCoopers Hilda Patricia Polanco Attorneys At Law Cia. Afifi World Transport Emad El Shalakany Morales Ltda. Ana Isabel Caceres Naguib Abadir Shalakany Law Office, Troncoso y Caceres Sánchez Raful Sicard & Leopoldo González R. member of Lex Mundi Polanco Abogados Nacita Corporation Giselle Castillo Paz Horowitz Abogados Khaled El Shalakany Maria Portes Amal Abd El Razek Superintendencia de Rodrigo Jijón Shalakany Law Office, Castillo y Castillo Egyptian Tax Authority Bancos Pérez, Bustamante y Ponce, member of Lex Mundi Sara Abdel Gabbar Laureana Corral Alejandro Miguel Ramirez member of Lex Mundi Passant El Tabei Suzaña Trowers & Hamlins Danna Consulting Juan Manuel Marchán PricewaterhouseCoopers Ramirez Suzaña & Asoc. Ibrahim Mustafa Ibrahim Leandro Corral Pérez, Bustamante y Ponce, Soheir Elbanna Aristides Reyes member of Lex Mundi Abdel Khalek Estrella & Tupete General Authority for Ibrachy Law Firm EDEESTE Francisco Javier Naranjo Mariano Corral Investment GAFI Karim Elhelaly Nelson Rodriguez Grijalva Danna Consulting Al-Ahl Firm GAMEI Paz Horowitz Abogados Said Abdel Moniem José Cruz Campillo AAW Consulting Engineers Ashraf Elibrachy Katherine Rosa Esteban Ortiz Jiménez Cruz Peña Ibrachy Law Firm Jiménez Cruz Peña Pérez, Bustamante y Ponce, Ahmed Abou Ali Robinson Cuello Shanlatte member of Lex Mundi Hassouna & Abou Ali Mostafa Elshafei Francisco Sánchez Programa de Ibrachy Law Firm Ceballos & Sanchez, Jorge Paz Durini Gamal Abou Ali Consolidacion de la Paz Horowitz Abogados Hassouna & Abou Ali Jurisdiccion Inmobiliaria Ingeniería y Energía, C. Hassan Fahmy poder Judicial por A. Bruno Pineda-Cordero Ghada Adel Ministry of Investment PricewaterhouseCoopers Lisa de Freitas Maricell Silvestre Rodriguez Pérez, Bustamante y Ponce, Ghada Farouk member of Lex Mundi de Freitas de Freitas and Jiménez Cruz Peña Hazem Ahmed Fathi Shalakany Law Office, Johnson Katherine Stefan Xavier Amador Pino Hassouna & Abou Ali member of Lex Mundi Richard De la Cruz Jiménez Cruz Peña Estudio Juridico Amador Abd El Wahab Aly Ibrahim Tarek Gadllah RC Advisors, member Miriam Stern Ramiro Pinto Abd El Wahab Sons Ibrachy Law Firm of Russell Bedford Sánchez Raful Sicard & Pinto & Garces Asoc. Cia Sara Ammar Emad Hassan International Polanco Abogados Ltda, member of Russell Ministry of State Bedford International Al Kamel Law Offices Marcos de Leon Juan Tejeda for Administrative Superintendencia de Patricia Ponce Arteta Sayed Ammar Development PricewaterhouseCoopers Al Kamel Law Offices Bancos Bustamante y Bustamante Tarek Hassib Vilma Verras Terrero Sarah de León Perelló Juan Jose Puente Hanan Arafat Al Kamel Law Offices Jiménez Cruz Peña Ministry of Housing, Headrick Rizik Alvarez & Puente Reyes & Galarza Omneia Helmy Patricia Villar Utilities & Urban Fernández Attorneys At Law Cia. Egyptian Center for Panalpina World Development Rosa Díaz Ltda. Economic Studies Transport Dominican Tim Armsby Jiménez Cruz Peña Republic Santo Domingo Angel Alfonso Puente Reyes Mohamed Hisham Hassan Puente, Gomez & Co Law Trowers & Hamlins Joaquín Guillermo Estrella Chery Zacarías Ministry of Investment Ramia Firm Cia. Ltda. Khaled Balbaa Medina & Rizek, Abogados KPMG Stephan Jäger Estrella & Tupete Falconi Puig Amereller Rechtsanwälte ECUADOR Falconi Puig Abogados Karim Dabbous Alejandro Fernández de Mohamed Kamel Castro Diego Ramírez Sherif Dabbous, Auditors Pablo Aguirre Al Kamel Law Office PricewaterhouseCoopers Fabara & Compañia & Financial Consultancies, PricewaterhouseCoopers member of Russell Bedford Mohanad Khaled Mary Fernández Rodríguez Abogados International BDO, Khaled & Co Headrick Rizik Alvarez & Jaime Mauricio Angulo Sandra Reed Sherif Dabbous Fernández Data-Credito Pérez, Bustamante y Ponce, Shahira Khaled member of Lex Mundi Sherif Dabbous, Auditors Al Kamel Law Office Juan Arias & Financial Consultancies, Falconi Puig Abogados ACKNOWLEDGMENTS 221

Taha Khaled Alejandro Fernández de Flor Sanchez Mark Butzmann Karl J. Paadam BDO, Khaled & Co Castro PricewaterhouseCoopers BNT Attorneys-at-law OÜ Sorainen PricewaterhouseCoopers Minas Khatchadourian Alonso V. Saravia Ülleke Eerik Karina Paatsi Egypt Legal Desk Roberta Gallardo de Asociacion Salvadoreña de Estonian Land Board Luiga Mody Hääl Borenius Cromeyer Ingenieros y Arquitectos Ussama Khattab Arias & Muñoz (ASIA) Indrek Ergma Raino Paron Bridges To Business Sorainen Raidla Lejins & Norcous Carlos Hernán Gil Juan Tejeda Adel Kheir Lexincorp PricewaterhouseCoopers Valters Gencs Kirsti Pent Adel Kheir Law Office Gencs Valters Law Firm Law Office Tark & Co. Federico Gurdian Manuel Telles Suvillaga Mustafa Makram García & Bodán Lexincorp Helen Ginter Leho Pihkva BDO, Khaled & Co Sorainen Sorainen Erwin Alexander Haas Mauricio Antonio Urrutia Sherif Mansour Quinteros Superintendencia del Külli Haab Kristiina Puuste PricewaterhouseCoopers Rusconi, Valdez, Medina & Sistema Financiero Konkurentsiamet Estonian KPMG Asociados Competition Authority Mostafa Mostafa Julio Vargas Liza Rastorgujeva Al Kamel Law Office Carlos Henriquez García & Bodán Heili Haabu MAQS Law Firm Gold Service Luiga Mody Hääl Borenius Mostafa Mohamed Mostafa Ligia Villeda Ants Ratas Al Kamel Law Office Emilio Iraheta Arrieta Bustamante Kristjan Hänni CF&S AS Gold Service Kawe Kapital Ahmed Refat EQUATORIAL Heidi Rätsep Egyptian Tax Authority Luis Lievano Pirkko-Liis Harkmaa Centre of Registers & GUINEA Lepik & Luhaäär LAWIN Information Systems Tarek Fouad Riad Associacion de Ingenieros Kosheri, Rashed & Riad y Arquitectos Caroline Idrissou-Belingar Triinu Hiob Kaidi Reiljan-Sihvart Lepik & Luhaäär LAWIN Lepik & Luhaäär LAWIN Fatma Salah Thelma Dinora Lizama de BEAC Osorio Ibrachy & Dermarkar Law Heidi B. Johansen Risto Hübner Dmitri Rozenblat Firm Superintendencia del Law Office Tark & Co. Lepik & Luhaäär LAWIN Sistema Financiero GlobalTrans Mohamed Serry Internacional Annika Jaanson Piret Saartee Jerson Lopez Serry Law Office Sébastien Lechêne Luiga Mody Hääl Borenius Ministry of Justice Gold Service Ramy Shalash FIDAFRICA / Andres Juss Martin Simovart Fidel Márquez PricewaterhouseCoopers Abdallah Shalash Estonian Land Board Lepik & Luhaäär LAWIN Arias & Muñoz Paulino Mbo Obama Omar Sherif Meelis Kaps Monika Tamm Luis Alonso Medina Lopez Oficina de estudieos - Shalakany Law Office, ATEG Eesti Energia Jaotusvõrk Lepik & Luhaäär LAWIN member of Lex Mundi Rusconi, Valdez, Medina & OÜ (Distribution Grid) Asociados Ponciano Mbomio Nvo Marjaa Teder Randa Tharwat Kadri-Catre Kasak Astrud María Meléndez Gabinete Juridico Luiga Mody Hääl Borenius Nacita Corporation Ministry of Justice Asociación Protectora de François Münzer Tarvi Thomberg Greiss Youssef Créditos de El Salvador Gerli Kilusk Eesti Energia Jaotusvõrk (PROCREDITO) FIDAFRICA / Afifi World Transport PricewaterhouseCoopers Lepik & Luhaäär LAWIN OÜ (Distribution Grid) Jorge Mendez Eman Zakaria Dominique Taty Ermo Kosk Holger Tilk Romero Pineda & Ministry of Manpower & FIDAFRICA / Lepik & Luhaäär LAWIN Lepik & Luhaäär LAWIN Migration Asociados, member of Lex Mundi PricewaterhouseCoopers Villu Kõve Villi Tõntson Shereen Zaky Estonian Supreme Court PricewaterhouseCoopers Shalakany Law Office, Edgar Mendoza ERITREA member of Lex Mundi PricewaterhouseCoopers Tanja Kriisa Veikko Toomere Rahel Abera PricewaterhouseCoopers MAQS Law Firm Mohsen Ziko Miriam Eleana Mixco Reyna Berhane Gila-Michael Paul Künnap Karolina Ullman Al Kamel Law Office Gold Service Law Firm Sorainen MAQS Law Firm Mona Zobaa Jocelyn Mónico Senai Andemariam Piret Lappert Neve Uudelt Ministry of Investment Aguilar Castillo Love University of Asmara Sorainen Raidla Lejins & Norcous Jose Navas Paulos Bereket EL SALVADOR Priit Lepasepp Ingmar Vali All World Cargo, SA de CV Ministry of Land, Water and Environment Sorainen Registrite ja Ana Margoth Arévalo Ramón Ortega infosusteemide Keskus Superintendencia del PricewaterhouseCoopers Tesfai Ghebrehiwet Liina Linsi Hannes Vallikivi Sistema Financiero Department of Energy Lepik & Luhaäär LAWIN Susana Palacios Law Office Tark & Co. Francisco Armando Arias Arias & Muñoz Biniam Ghebremichael Kaidi Lippus Rivera Mirjam Vili Eritrean Airlines Ministry of Justice Arias & Muñoz Jose Antonio Polanco bnt Attorneys-at-law OÜ Lexincorp Kebreab Habte Michael Karin Madisson Irene Arrieta de Díaz Nuila Ago Vilu Kebreab Habte Michael Sorainen Arrieta Bustamante Ana Patricia Portillo Reyes PricewaterhouseCoopers Guandique Segovia Legal Consulting Margus Magi Carlos Castillo Quintanilla Tekeste Mesghenna Ministry of Justice Andres Vinkel Romero Pineda & MTD Enterprises PLC Hansa Law Offices Asociados, member of Lex Hector Rios Siiri Malmberg Mundi Consortium Centro Habtemicael Weldegiorgis Hansa Law Offices Vesse Võhma América Abogados Lepik & Luhaäär LAWIN Ricardo Cevallos Ministry of Land, Water Johan Maunsbach and Environment Consortium Centro Kelly Beatriz Romero MAQS Law Firm Urman Volens Sorainen América Abogados Rusconi, Valdez, Medina & ESTONIA Veiko Meos Asociados Walter Chávez Krediidiinfo A.S. Urmas Volens Roxana Romero Risto Agur Sorainen Gold Service Jaanus Mody Romero Pineda & Sorainen Zernask Maria Marta Delgado Asociados, member of Lex Luiga Mody Hääl Borenius Katrin Altmets KPMG Arias & Muñoz Mundi Margus Mugu Sorainen Porfirio Diaz Fuentes Adonay Rosales Luiga Mody Hääl Borenius ETHIOPIA Airi Asperk DLM & Asociados PricewaterhouseCoopers Liina Naaber-Kivisoo Konkurentsiamet Estonian Daniel Alemu Laura Duran De Jimemez Lepik & Luhaäär LAWIN Mario Enrique Sáenz Competition Authority Consultant & Attorney- Asociación Protectora de Sáenz & Asociados Aet Bergmann Arne Ots at-Law Créditos de El Salvador Raidla Lejins & Norcous (PROCREDITO) Ana Guadalupe Sáenz Padilla Luiga Mody Hääl Borenius Abdella Ali Sáenz & Asociados Abdella Ali Law Office 222 DOING BUSINESS 2011

Fikadu Asfaw Shelvin Singh Sakari Kauppinen Romain Arnaud Virginie Sabag Fikadu Law Office Parshotam & Co. National Board of Patents Vaughan Avocats Confédération & Registration Française du Commerce Teklu Asqualu Narotam Solanki Antoine Azam-Darley Interentreprises (CGI) Express Transit Service PricewaterhouseCoopers Antti Kivipuro Azam-Darley & Associés Enterprise PLC. Energy Market Authority Carole Sabbah Shayne Sorby Finland Nicolas Barberis Mayer Brown LLP Bekure Assefa Munro Leys Ashurst Bekure Assefa Law Office Suvi Knaapila Isabelle Smith Monnerville Chirk Yam Dittmar & Indrenius Andrew Booth Vaughan Avocats Berhanu Yegezu Beyene PricewaterhouseCoopers Andrew Booth Architect GAD construction PLC Elina Kumpulainen Jean Luc Vallens Eddie Yuen PricewaterhouseCoopers Franck Buffaud Court of Appeal Wossen Teshome Bokan Williams & Gosling Ltd. Legal Services Delsol Avocats Teshome Gabre-Mariam François Verdot Law Firm FINLAND Mina Lang Laure Canu Salans Castrén & Snellman Mayer Brown LLP Teferra Demiss Philippe Xavier-Bender Hanna Ahtikoski Attorneys Ltd. Frédérique Chifflot Bourgeois Legal and Insurance Law Office ADVOCARE Gide Loyrette Nouel Consultant and Attorney Jouni Lehtinen Lawyer at the Bar of Paris A.A.R.P.I. Ville Ahtola Helen Sähköverkko Oy Desta Michel Combe Claire Zuliani Castrén & Snellman Tiina Leppälahti Landwell & Associés - National Bank of Ethiopia Attorneys Ltd. Transparence, member Helen Sähköverkko Oy PricewaterhouseCoopers of Russel Bedford Bahre Gezahagn Manne Airaksinen Legal Services International Express Transit Service Patrik Lindfors Roschier Attorneys Ltd., Stephane Coulaux Enterprise PLC. member of Lex Mundi Lindfors & Co, Attorneys- GABON at-Law Ltd. Coulaux-Maricot- Berhane Ghebray Kasper Björkstén Georganta (CMG LEGAL) Patrick Lindgren Marcellin Massila Berhane Ghebray & Helen Sähköverkko Oy Associates Law office ADVOCARE Ann Creelman Akendengue Claudio Busi Vatier & Associés SEEG, Société d’Energie et Zekarias Keneaa Tuomas Lukkarinen d’Eau du Gabon Castrén & Snellman Raphaëlle de Ruffi de Pontevès Addis Ababa University Attorneys Ltd. National Land Survey of Finland Landwell & Associés - Marie Carmel Ketty Taddesse Lencho Mikko Eerola PricewaterhouseCoopers Ayimambenwe Lasse Luukkainen Addis Ababa University Waselius & Wist Legal Services Banque Internationale Castrén & Snellman pour le Commerce et Molla Mengistu Marja Eskola Attorneys Ltd. Anne Delerable l’Industrie du Gabon Addis Ababa University PricewaterhouseCoopers Gide Loyrette Nouel Natalia Malgina A.A.R.P.I. Benoît Boulikou Semenh Sisay Johannes Frände Hedman Osborne Clarke SEEG, Société d’Energie et Lewa PLC Olivier Everaere d’Eau du Gabon Roschier Attorneys Ltd., Tero Malmivaara member of Lex Mundi Agence Epure SARL Eyasu Tequame PricewaterhouseCoopers Daniel Chevallon Jehoiachin Techno Pvt. Esa Halmari Legal Services Benoit Fauvelet Matelec Ltd. Co. Banque de France Hedman Partners Anna-Kaisa Nenonen Fabrice Guida Amsale Tsehaye Johanna Haltia-Tapio Castrén & Snellman Sylvie Ghesquiere Club OHADA Gabon Amsale Tsehaye & Hannes Snellman LLC Attorneys Ltd. Banque de France Associates Law Office Caroline Idrissou-Belingar Tuija Hartikainen Minna Oksa Kevin Grossmann BEAC Tameru Wondmagegnehu PricewaterhouseCoopers PricewaterhouseCoopers Mayer Brown LLP Tameru Wondmagegnehu Legal Services Michael Jeannot Law Offices Seppo Havia Christophe Guenard Matelec Dittmar & Indrenius Ilkka Pesonen Landwell & Associés - FIJI Wabuco Oy, member PricewaterhouseCoopers Pélagie Massamba Mouckocko Harry Hedman of Russell Bedford Legal Services FIDAFRICA / PricewaterhouseCoopers David Aidney Hedman Osborne Clarke International Philipe Guibert Williams & Gosling Ltd. Heikki Hiltunen Markku Pulkkinen FIEEC Mirielle Moundakou Mapicka Club OHADA Gabon Caroll Sela Ali Roschier Attorneys Ltd., Hedman Partners Marc Jobert member of Lex Mundi Cromptons Solicitors Mikko Reinikainen Jobert & Associés Jean Hilaire Moussavou Mia Hukkinen Fumu Technologie Eddielin Almonte PricewaterhouseCoopers Caroline Joly PricewaterhouseCoopers Roschier Attorneys Ltd., Célestin Ndelia member of Lex Mundi Veli-Pekka Saajo Landwell & Associés - Jon Apted Energy Market Authority PricewaterhouseCoopers Etude Maître Ndelia Munro Leys Jenni Hupli Finland Legal Services Célestin Castrén & Snellman Carol Khoury Joel Ndong Nehla Basawaiya Attorneys Ltd. Tatu Simula Munro Leys Roschier Attorneys Ltd., Jones Day Direction Générale de Nina Isokorpi member of Lex Mundi l’Urbanisme Mahendra Chand Daniel Arthur Laprès Roschier Attorneys Ltd., Ruben Mindonga Ndongo Munro Leys member of Lex Mundi Taivalkoski Cabinet d’Avocats Roschier Attorneys Ltd., Cabinet Maître Anguiler William Wylie Clarke Lauri Jääskeläinen Magali Lemaistre member of Lex Mundi Lubin Ntoutoume Howards Lawyers Building Control Confédération Department of the City of Esa Tiainen Française du Commerce Avocat Dilip Jamnadas Interentreprises (CGI) Helsinki National Land Survey of Olivier P. N’Zahou Jamnadas and Associates Finland Pekka Jaatinen Jean-Louis Martin Club OHADA Gabon Nilesh Prasad Jones Day Castrén & Snellman Marko Vuori Marie-Jose Ongo Mendou Mitchell, Keil & Attorneys Ltd. Krogerus Attorneys Ltd. Nicolas Mordaunt-Crook Associates FFA Juridique & Fiscal Landwell & Associés - Virpi Jalonen Rauli Werdermann Nadine Owanga Tetey Logi Ramesh Prasad Lal PricewaterhouseCoopers Schenker Corp. PricewaterhouseCoopers Carpenters Shipping Legal Services Club OHADA Gabon Nina Järvinen Gunnar Westerlund Colin Radford Nathalie Morel Laurent Pommera Cargoworld Ab/Oy Roschier Attorneys Ltd., FIDAFRICA / Larsen Holtom Maybin member of Lex Mundi Mayer Brown LLP Jukka-Pekka Joensuu PricewaterhouseCoopers & Company Limited, Frédéric Roussel Architects & Engineers PricewaterhouseCoopers Kai Wist Christ Hermann Pounah PricewaterhouseCoopers Fontaine, Roussel & Varun Shandil Juuso Jokela Associés Club OHADA Gabon Munro Leys Suomen Asiakastieto Oy - FRANCE Hugues Roux Christophe A. Relongoué Finska Om Dutt Sharma Banque de France FIDAFRICA / Allen & Overy LLP Fiji Electricity Authority PricewaterhouseCoopers ACKNOWLEDGMENTS 223

GAMBIA, THE David Giorgadze Tato Urjumelashvili Christof Kautzsch Katharina von Rosenstiel Association for Protection State Procurement Agency Salans Orrick Hölters & Elsing Alpha Amadou Barry of Landowners Rights Deloitte (APLR) Johann Klein Lena Wallenhorst Beeh & Happich GmbH Cleary Gottlieb Steen & Abdul Aziz Bensouda Lasha Gogiberidze Friedhold E. Andreas Wirtschaftsprüfungs- Hamilton LLP Amie Bensouda & Co. BGI Legal Freiling, Andreas & gesellschaft Steuerberatungsge- Stephan Werner Amie N.D. Bensouda Mamuka Gordeziani Partner sellschaft, member Annekatren Werthmann- Amie Bensouda & Co. ITM Global Logistics Gabriele Apfelbacher of Russell Bedford Feldhues Lamin Ceesay Levan Gotua Cleary Gottlieb Steen & International PricewaterhouseCoopers Solie Law Chambers Ministry of Finance Hamilton LLP Jörg Kraffel Legal Services Ida Denise Drameh Bela Gutidze Marco Bach White & Case Thomas Winkler Ida D. Drameh & Associates GDC Solutions PricewaterhouseCoopers Peter Limmer Domus AG, member Henning Berger Notare Dr. Limmer & Dr. of Russell Bedford Cherno Alieu Jallow Tamuna Gvaramia International Deloitte BGI Legal White & Case Friederich Gerlind Wisskirchen Astrid Berle Christoph Lindenau Kulo Jatta Batu Gvasalia CMS Hasche Sigle Department of Land and National Agency of Public SCHUFA Holding AG PricewaterhouseCoopers Legal Services Boris Witt Surveys Registry Jennifer Bierly Cleary Gottlieb Steen & Lamin S. Jatta Nino Javakhadze GSK Stockmann + Kollegen Frank Lohrmann Cleary Gottlieb Steen & Hamilton LLP Deloitte Chancellery of the Joerg Boehmer Government of Georgia Hamilton LLP Uwe Witt Sulayman M. Joof Michael Brems Cornelia Marquardt PricewaterhouseCoopers S.M. Joof Agency David Kakabadze Cleary Gottlieb Steen & Legal Services Georgian Legal Norton Rose Nani Juwara Hamilton LLP Partnership Susanne Mattern Christian Zeissler National Water and Thomas Büssow PricewaterhouseCoopers C·B·H Rechtsanwälte Electricity Company Ltd. Irakli Kandashvili PricewaterhouseCoopers Werner Meier GHANA George Kwatia Pasha Karim Thomas Buhl PricewaterhouseCoopers Globalink Logistics Group Cleary Gottlieb Steen & Cleary Gottlieb Steen & Hamilton LLP George K Acquah Tijan Mbye Mari Khardziani Hamilton LLP Laryea, Laryea & Co. P.C. Dirk Meyer-Claassen Maj Consult Ltd. National Agency of Public Nikolaus Bunting Registry Senatsverwaltung für Larry Adjetey Omar Njie Institute for Law and Stadtentwicklung Law Trust Company Law Firm Omar Njie Koba Koakhidze Finance Germany JSC Creditinfo Georgia Eike Najork Benjamin Agbotse Pa M. M. N’jie Helge Dammann C·B·H Rechtsanwälte H & G Architects and Trust Bank Ltd. David Koberidze PricewaterhouseCoopers Consultants Chancellery of the Legal Services Wolfgang Nardi Maxwell Ntiri Kirkland & Ellis LLP Godwin Amartey Government of Georgia Andreas Eckhardt PricewaterhouseCoopers Andah and Andah Aieti Kukava PricewaterhouseCoopers Dirk Otto Kingsley Owusu-Ewli Alliance Group Holding Legal Services Norton Rose Nene Amegatcher PricewaterhouseCoopers Sam Okudzeto & Associates Vakhtang Lejava Dieter Endres Daniel Panajotow Ebrima Sambou Chancellery of the PricewaterhouseCoopers Cleary Gottlieb Steen & K. B. Andah Hamilton LLP Andah and Andah Office of the Chief Justice, Government of Georgia Peter Fissenewert Judiciary of The Gambia Ekaterine Meskhidze Buse Heberer Fromm Peter Polke Wilfred Kwabena Anim- Hawa Sisay-Sabally National Agency of Public Cleary Gottlieb Steen & Odame Sabine Funke Hamilton LLP Land Valuation Board Raymond Sock Registry Cleary Gottlieb Steen & Legal Consultant Merab Narmania Hamilton LLP Sebastian Prügel Ellen Bannerman Chancellery of the White & Case Bruce-Lyle Bannerman & Darcy White Markus J. Goetzmann Associates PricewaterhouseCoopers Government of Georgia C·B·H Rechtsanwälte Michael Roemer Vachtang Okreshidze Vattenfall Europe Stella Bentsi-Enchill GEORGIA Jana Greiser Distribution Lexconsult and Company Georgia National PricewaterhouseCoopers Energy and Water Supply GmbH Zurab Antelidze Legal Services Abed Buabur Regulatory Commission Christoph Schauenburg Andah and Andah Ministry of Finance Björn Grund Vakhtang Paresishvili Cleary Gottlieb Steen & Cleary Gottlieb Steen & Emmanuel Dorsu Natalia Babakishvili DLA Piper Georgia LP Hamilton LLP Mgaloblishvili, Kipiani, Hamilton LLP Town and Country Friedrich Tobias Schoene Planning Department Dzidziguri (MKD) Law Firm Irakli Pipia Andrea Gruss DLA Piper Georgia LP Hogan & Hartson LLP Giorgi Begiashvili Merget + Partner Clifford Fiadjoe Kirstin Schwedt Andah and Andah Begiashvili & Co. Limited Tamar Popkhadze Klaus Günther Law Offices PricewaterhouseCoopers Linklaters Oppenhoff & Linklaters Oppenhoff & Rädler Angela Gyasi Ketevan Beradze Joseph Salukvadze Rädler Bentsi-Enchill & Letsa, Ingrid Seitz BGI Legal Tbilisi State University member of Lex Mundi Robert Gutte Deutsche Bundesbank Sandro Bibilashvili Natia Samushia Cleary Gottlieb Steen & Farida Karim Ahmad Soltan BGI Legal Chancellery of the Hamilton LLP Crown Agents Ghana Ltd. Government of Georgia Wimexas Ltd.. Vladimer Chkhaidze Rüdiger Harms Rosa Kudoadzi Dirk Stiller National Agency of Public Manzoor Shah Cleary Gottlieb Steen & Bentsi-Enchill & Letsa, Registry Globalink Logistics Group Hamilton LLP PricewaterhouseCoopers member of Lex Mundi Legal Services Paul Cooper Manana Shurghulaia Ilka Heinemeyer George Kwatia Tobias Taetzner PricewaterhouseCoopers Chancellery of the SJ Berwin LLP PricewaterhouseCoopers Government of Georgia PricewaterhouseCoopers Kakha Damenia Stefan Heinrich Samuel Kwofie Holger Thomas GDC Solutions Rusa Sreseli Cleary Gottlieb Steen & Ghana Grid Company GDC Solutions Hamilton LLP SJ Berwin LLP Tsitsi Doborjginidze Kenneth D. Laryea Götz-Sebastian Hök Matthias Thorns Caucastransexpress Ltd. Anna Tabidze Laryea, Laryea & Co. P.C. Mgaloblishvili, Kipiani, Dr. Hök Stieglmeier & BDA | Confederation of Tsotne Ebralidze Partner German Employers Nortey Miriam Dzidziguri (MKD) Law Firm PricewaterhouseCoopers ARCI Architecture & Markus Jakoby Valentin Todorow Development Giorgi Tavartkiladze Sam Okudzeto Deloitte Jakoby Rechtsanwälte Hogan & Hartson LLP Courtney Fowler Sam Okudzeto & Associates PricewaterhouseCoopers 224 DOING BUSINESS 2011

Kingsley Owusu-Ewli Olga Koromilia Mania Tsoumita María de los Angeles Barillas Rita Pérez PricewaterhouseCoopers PricewaterhouseCoopers Kelemenis & Co. Buchhalter Aragón & Aragón Legal Services Saravia & Muñoz Stefan Peter Ioannis Vekris Melida Pineda Panalpina Ltd. Yannis Kourniotis PotamitisVekris Edgar Baltazar Barquín Durán Carrillo & Asociados M & P Bernitsas Law Superintendencia de Jacob Saah Offices Sofia Xanthoulea Bancos Evelyn Rebuli Saah & Co. John M. Tripidakis and Quiñones, Ibargüen & Luján Tom Kyriakopoulos Associates Jorge Rolando Barrios Julien Tardy Kelemenis & Co. Bonilla, Montano, Alfredo Rodríguez Mahuad SDV (Ghana) Ltd. Vicky Xourafa Toriello & Barrios Consortium Legal, Dimitrios Kremalis Kyriakides Georgopoulos & Rodríguez, Archila, Darcy White Kremalis Law Firm, member Daniolos Issaias Law Firm Neri Benitez Castellanos, Solares & PricewaterhouseCoopers of Ius Laboris Empresa Eléctrica de Aguilar Fredy Yatracou Guatemala, S.A. Vassiliki G. Lazarakou PricewaterhouseCoopers Rodrigo Salguero Zepos & Yannopoulos, Cecilia Bonilla PricewaterhouseCoopers George Apostolakos member of Lex Mundi GRENADA Aguilar Castillo Love Cynthia Sequeira Apostolakos Architects Ioanna Lazaridou - Raymond Anthony Maria del Pilar Bonilla Palacios & Asociados Ioanna Argyraki Elmaloglou Bonilla, Montano, Raymond Anthony & Co. José Augusto Toledo Cruz Kyriakides Georgopoulos & Kelemenis & Co. Toriello & Barrios Robert Branch Arias & Muñoz Daniolos Issaias Law Firm Konstantinos Logaras Agustín Buezo Supreme Court Andreas Bagias Zepos & Yannopoulos, Arrow Cargo Elmer Vargas member of Lex Mundi James ACZALAW Kelemenis & Co. Edy Cabrera Henry, Henry & Bristol Antonis Bavas Evangelia Martinovits PricewaterhouseCoopers Sergio Velásquez Stephenson Harwood I.K. Rokas & Partners Thaddus Charles Comisión Nacional de Rodrigo Callejas Aquino Energía Eléctrica Margarita Matsi Inland Revenue Ira Charisiadou Department Carrillo & Asociados Kelemenis & Co. Ernesto Viteri Arriola Elias Paraskevas Attorneys José Alfredo Cándido Durón 1933 Christopher DeRiggs Viteri & Viteri John Mazarakos Superintendencia de Ministry of Finance, GUINEA Alkistis - Marina Christofilou Elias Paraskevas Attorneys Planning, Energy, Foreign Bancos I.K. Rokas & Partners 1933 Trade & Co-operatives Juan Pablo Carrasco de Aminata Bah Tall Makariou Panagiota Groote Sotiris Constantinou Carlyle Felix Nimba Conseil SARL Grant Thornton Grant Thornton Ministry of Finance, Díaz-Durán & Asociados Central Law Boubacar Barry Panayis Panagiotopoulos Planning, Energy, Foreign Theodora D. Karagiorgou Jurifis Consult Guinée Koutalidis Law Firm Kremmydas-Doris & Trade & Co-operatives Francisco José Castillo Associates Law Firm Jo Francis Chacón Mohamed Camara Eleni Dikonimaki Aguilar Castillo Love SOCOPAO - SDV Teiresias S.A. Interbanking Antonis Pantazis Ministry of Legal Affairs Information Systems PricewaterhouseCoopers Anette Henry Juan Carlos Castillo Chacón Oumar Dabo Aguilar Castillo Love ARCHI Panagiotis Drakopoulos Elena Papachristou Supreme Court Drakopoulos Law Firm Zepos & Yannopoulos, Kelvin Jacobs Paola van der Beek de Ahmadou Diallo Andrino member of Lex Mundi Creative Design Chambre des Notaires Alexandra Economou Cámara Guatemalteca de Drakopoulos Law Firm Konstantinos Papadiamantis Kurt LaBarrie la Construcción Djenabou Diallo PotamitisVekris Nimba Conseil SARL Margarita Flerianou Creative Design Rolando De Paz Barrientos Economou International Constantinos Papadogiannis Niel Noel Solutions of Informatica Maimouna Diallo Shipping Agencies ACRON Technical Henry Hudson - Phillips of Central America, Inc. Nimba Conseil SARL Commercial Ltd. Sotiris Gioussios & Co. Luis Diaz El Hajj Barry Djoudja Grant Thornton Kyriakos Papadogiannis Darshan Ramdhani TransUnion Guatemala AICHFEET ACRON Technical Ministry of Legal Affairs Antigoni Gkarla Commercial Ltd. Hugo Daniel Figueroa Estrada Abdel Aziz Kaba PricewaterhouseCoopers Valentino Sawney Superintendencia de Nimba Conseil SARL Athanassia Papantoniou Tradship International Bancos Yanos Gramatidis Kelemenis & Co. Lansana Kaba Bahas, Gramatidis & David Sinclair Rodolfo Fuentes CARIG Partners Alexios Papastavrou Sinclair Enterprises Protectora de Crèdito Nouke Kourouma PotamitisVekris Comercial Elina Kanataki Limited Direction Nationale Drakopoulos Law Firm Dimitris E. Paraskevas Trevor St. Bernard José Gonzalez de l’Habitat et de la Elias Paraskevas Attorneys Lewis & Renwick Precon Construction Constantinos Kapitsinos 1933 Spyridakis Tsoukala Law Lisa Telessord Raúl Stuardo Juárez Leal Mohamed Lahlou Katerina Politi Firm (ST Law Firm) Supreme Court Superintendencia de FIDAFRICA / Kyriakides Georgopoulos & Bancos PricewaterhouseCoopers Evangelos Karaindros Daniolos Issaias Law Firm Shireen Wilkinson Evangelos Karaindros Law María Isabel Luján Guy Piam Mary Psylla Wilkinson, Wilkinson & Firm Wilkinson Zilbermann Nimba Conseil SARL PricewaterhouseCoopers Quiñones, Ibargüen & Luján Artemis Karathanassi Daniella Williams Mitchell Raffi Raja Vasiliki Salaka PricewaterhouseCoopers Danny Williams & Co. Eduardo Mayora Alvarado Cabinet Koûmy Karatzas & Partners Mayora & Mayora, S.C. Constantine Karydis GUATEMALA Dominique Taty PricewaterhouseCoopers Harris Skordakis Edgar Mendoza FIDAFRICA / Legal Services PricewaterhouseCoopers PricewaterhouseCoopers PricewaterhouseCoopers Legal Services José Aguilar Yannis Kelemenis Mayora & Mayora, S.C. Christian Michelangeli Abdourahamane Tounkara Kelemenis & Co. Iro Stamataki Carrillo & Asociados Guinée Consulting Kelemenis & Co. Pedro Aragón Constantinos Klissouras Aragón & Aragón Roberto Moreno Rodríguez Aboubacar Salimatou Toure Anagnostopoulos Bazinas Alexia Stratou Alcalá Nimba Conseil SARL Kremalis Law Firm, member Elias Arriaza Alexandra Kondyli Moreno Ruffinelli & Yansane Fatoumata Yari of Ius Laboris Consortium Legal, Asociados Karatzas & Partners Rodríguez, Archila, Soumah John Tripidakis Castellanos, Solares & Roberto Ozaeta Office Notarial Nicholas Kontizas John M. Tripidakis and Aguilar PricewaterhouseCoopers Zepos & Yannopoulos, Associates Legal Services GUINEA-BISSAU member of Lex Mundi Anabella Arzú Antonios Tsavdaridis ACZALAW Marco Antonio Palacios Panos Koromantzos Diaby Aboubakar I.K. Rokas & Partners Palacios & Asociados Bahas, Gramatidis & Ruby María Asturias Castillo BCEAO Partners ACZALAW ACKNOWLEDGMENTS 225

Marceano Barbosa Garry Lhérisson José Rafael Rivera Ferrari Kok Leong Ngan Norbert Izer Registrar Ministère des Travaux Consortium Centro CLP Power Hong Kong PricewaterhouseCoopers Publics, Transports et America Abogados Limited Jaimentino Có Communications Zsuzsanna Károlyi Ministério do Comércio Enrique Rodriguez Burchard Randolph Perry PRK Bellák & Partners Louis Gary Lissade Aguilar Castillo Love Orrick, Herrington & Adelaida Mesa D’Almeida Cabinet Lissade Sutcliffe LLP Petra Lencs JURISCONTA SRL Fanny Rodríguez del Cid Bárd, Cseri & Partners Joseph Paillant Arias & Muñoz Kenneth Poon Law Firm Agostinho Joaquim Gomes Ordre des Comptables The Land Registry of Hong Municipality of Bissau Professionels Agrées René Serrano Kong Lívia Mihovics d’Haïti Arias & Muñoz Réti, Antall & Madl Octávio Lopes Martinal Quan Landwell Law Firm Octávio Lopes Advogados - Micosky Pompilus Godofredo Siercke Metopro Associates Miranda Alliance Cabinet d’Avocats García & Bodán Limited László Mohai Chalmers Mohai Law Office Osiris Francisco Pina Ferreira Cristian Stefan Handal Jude Ryan Conselho judicial da Paul Emile Simon Zacarías & Asociados Orrick, Herrington & Robert Nagy magistradura Architect Sutcliffe LLP BISZ Central Credit Roberto Manuel Zacarías Information Plc. Djunco Suleiman Ture Salim Succar Urrutia Alex Sahi Municipality of Bissau Cabinet Lissade Zacarías & Asociados Top Impetus Sándor Németh Szecskay Attorneys at Law Carlos Vamain HONDURAS HONG KONG SAR, Ervin Tan Gomes & Vamain CHINA Orrick Herrington & Christopher Noblet Associados Partos & Noblet Lovells Juan José Alcerro Milla Sutcliffe Emmanuel Yehouessi Aguilar Castillo Love Allen & Overy LLP Eric Tang Faith Okpukpan BCEAO Jones Lang LaSalle Jose Miguel Alvarez Albert P.C. Chan Asia Business Service GUYANA Consortium Centro The Hong Kong Limited Örs Pénzes America Abogados Polytechnic University Sara Tong Nagy és Trócsányi Law Ashton Chase Allan Chan Temple Chambers Office, member of Lex José Simón Azcona Mundi Law Office of Ashton IABSA The Land Registry of Hong Laurence Tsong Chase Associates Kong Andrea Soós Manuel Betancourth TransUnion Hong Kong Desmond Correia Nicholas Chan SoosLaw office DYCELEC S de R.L. Yeeling Wan Correia & Correia Ltd. Squire, Sanders & Dempsey Vera Szalkai César Cabrera Stephenson Harwood & Lo Geoffrey Da Silva Vashi Ram Chandi KÖZTI Zrt. TransUnion Yuen-ho Wan Guyana Office for Excellence International Russell Bedford Hong András Szecskay Investment Jose Ernesto Calix Szecskay Attorneys at Law Empresa Nacional de Deborah Y. Cheng Kong Limited, member Lucia Desir Energía Eléctrica Squire, Sanders & Dempsey of Russell Bedford Ágnes Szent-Ivány D & J Shipping Services L.L.P. International Sándor Szegedi Szent-Ivány Janeth Castañeda de Aquino Fergus Wong Komáromi Eversheds Guyana Power & Light Inc. Grupo Cropa Panalpina Candace Chu PricewaterhouseCoopers Kashir Khan Economic Analysis and Viktória Szilágyi Carmen Chevez Business Facilitation Attorney-at-Law Jackson Wong Nagy és Trócsányi Law CNBS - Comision Nacional Unit, Hong Kong SAR Office, member of Lex de Bancos y Seguros Government Hong Kong Economic & Rakesh Latchana Trade Office Mundi Ram & McRae Jaime Colindres Rosales Jimmy Chung Ricky Yiu László Szqcs Carolyn Paul DYCELES S de R.L. Russell Bedford Hong Réti, Antall & Madl Kong Limited, member Baker & McKenzie Supreme Court of Ramón Discua Landwell Law Firm of Russell Bedford Peter Yu Judicature Batres, Discua, Martinez International PricewaterhouseCoopers Adrienn Tar R.N. Poonai Abogados Szecskay Attorneys at Law Keith Man Kei Ho Poonai & Poonai Gilda Espinal Veliz Frank Yuen Wilkinson & Grist KLC Kennic Lui & Co Ádám Tóth Public Utilities ASJ - Asociacion para una Dr. Tóth & Dr. Gáspár Commission Guyana Sociedad mas Justa Rod Houng-Lee KözjegyzQi Iroda PricewaterhouseCoopers Christopher Ram Angela Figueroa Gábor Varga Ram & McRae ASJ - Asociacion para una Tam Yuen Hung Mark Balastyai BISZ Central Credit Sociedad mas Justa Guangdong and Hong Kong Futureal Group Information Plc. Vishwamint Ramnarine Feeder Association Ltd. PFK Barcellos, Narine Lillizeth Garay Péter Bárdos Vera Várkonyi & Co CNBS - Comision Nacional Salina Ko Dr. Bárdos Attorney-at- Notary de Bancos y Seguros APL Law Reginald Roach Agnes Wolford R&D Engineering Jessica Handal Howard Lam Sándor Békési Viii. district Arias & Muñoz Linklaters Partos & Noblet Lovells Gidel Thomside Municipality National Shipping Juan Diego Lacayo González Lauren Lau Hedi Bozsonyik Blanka Zombori Corporation Ltd. Aguilar Castillo Love KLC Kennic Lui & Co Szecskay Attorneys at Law PricewaterhouseCoopers Josephine Whitehead Marcela López Carrillo Damon Law Zsuzsanna Cseri ICELAND Cameron & Shepherd PricewaterhouseCoopers Baker and McKenzie Bárd, Cseri & Partners Law Firm Troy Williams Dennis Matamoros Batson Phila Law Halla Ýr Albertsdóttir Ram & McRae Arias & Muñoz Economic Analysis and Gabriella Erdos PricewaterhouseCoopers Business Facilitation PricewaterhouseCoopers HAITI Ramón E. Morales Unit, Hong Kong SAR Elin Arnadottir PricewaterhouseCoopers Government Ágnes Fábry PricewaterhouseCoopers PRK Bellák & Partners Lionel Allen Vanessa Oquelí Tommy Li Kristján Ásgeirsson Architect García & Bodán Burke, Fung & Li Solicitors Éva Gargya Arkitektastofan OG Martin Camille Cangé Nagy és Trócsányi Law Ramón Ortega Kennic L H Lui Office, member of Lex Þórður Búason Electricité d’Haïti PricewaterhouseCoopers KLC Kennic Lui & Co Mundi Reykjavik Construction Agency Jean Gerard Eveillard Mauricio Quiñónez Justin Ma Anna Gáspár Cabinet Eveillard PricewaterhouseCoopers Linklaters Build-Econ Ltd. Eymundur Einarsson Gilbert Giordani Endurskoðun og ráðgjöf Dino Rietti James Ngai Dóra Horváth ehf, member of Russell Etude Brisson Cassagnol Arquitecnic Russell Bedford Hong Réti, Antall & Madl Bedford International Robert Laforest Kong Limited, member Landwell Law Firm Cabinet LaForest of Russell Bedford International 226 DOING BUSINESS 2011

Ólafur Eiríksson Vanita Bhargava Ruchi Jain Jignesh Makwana Ashok Ramgir LOGOS, member of Lex Khaitan & Co PricewaterhouseCoopers SwiftIndiaInc Corporate Harsh Impex Mundi Legal Services Services Private Limited Atul Bhatia Harsh Ramgir Skuli Th. Fjeldsted Trilegal Anil Jarial Som Mandal Harsh Impex Fjeldsted, Blöndal & Juris Corp Fox Mandal Fjeldsted Gaurav Bhattacharya Ami Ranjan Juris Chambers Sunaina Jhingan Vipender Mann Singhania & Partners, Elísabet Guðbjörnsdóttir Singh & Associates KNM & Partners, Law Solicitors & Advocates PricewaterhouseCoopers Prabjot Bhullar Advocates and Solicitors Offices Khaitan & Co Dipak Rao Guðrún Guðmundsdóttir Dharmendra Johari Rishabh G Mastaram Singhania & Partners, Jónar Transport Nidhi Bothra Stonex Inc. Desai & Diwanji Solicitors & Advocates Vinod Kothari & Co., Hjördís Gulla Gylfadóttir Company Secretaries Rajat Joneja Dara Mehta Rahul Renavikar BBA Legal KNM & Partners, Law Little & Co. PricewaterhouseCoopers Bharat Budholia Offices Bryndís Gunnlaugsdóttir Juris Corp Jitesh Mehta Abhishek Saket PricewaterhouseCoopers Nitin Kala Source India Infini Juridique Binoy Chacko Fox Mandal Reynir Haraldsson Companiesinn.com India Preeti G. Mehta Vandana Sekhri Jónar Transport Private Limited Rajas Kasbekar Kanga & Co. Juris Corp Little & Co. Margrét Hauksdóttir Subhayu Chatterjee Shishir Mehta Ramani Seshadri The Land Registry of Khaitan & Co Charandeep Kaur Khaitan DPAS Groups Iceland Trilegal Jyoti Chaudhari Sharad Mishra Parag Shah Jón Ingi Ingibergsson Legasis Services Pvt. Ltd. Anuj Keashri Neo Multimedian Fox Mandal PricewaterhouseCoopers K n J Partners Prashant Chauhan Saurabh Misra Abhsihek Sharma Erlingur E. Jónasson Amruta Kelkar Vijay Pratap Singh Chauhan Saurabh Misra & Khaitan & Co ISTAK Juris Corp Associates, Advocates Khaitan & Co (PKA) Shweta Sharma Jóhanna Áskels Jónsdóttir Anup Khanna Daizy Chawla PricewaterhouseCoopers PricewaterhouseCoopers Majmudar & Co. Hemal Modi Legal Services Singh & Associates Sharp and Tannan - member Tómas J. Jónsson Advocates and Solicitors Bhavna Kohli of Russell Bedford Vina Sharma Lögfræðistofu Reykjavíkur Manjula Chawla PricewaterhouseCoopers Infini Juridique Legal Services Shyamal Mukherjee Hrafnhildur Kristinsdóttir Phoenix Legal PricewaterhouseCoopers K.M. Aasim Shehzad Anuraag Kothari LOGOS, member of Lex Sachin Chugh BFS Legal Mundi Trilegal Sudip Mullick Singhi Chugh & Kumar, Khaitan & Co Vikram Shroff Ásta Kristjánsdóttir Chartered Accountants Vinod Kothari Nishith Desai Associates Rajiv Mundhra PricewaterhouseCoopers Ketan Dalal Vinod Kothari & Co., Company Secretaries Crown Agents (India) Pvt Manjosh K Sidhu Benedetto Nardini PricewaterhouseCoopers Ltd. Avinash Kumar Praveen Singh BBA Legal Vishwang Desai K n J Partners Ramaratnam Muralidharan Fox Mandal Dagbjört Oddsdóttir Desai & Diwanji PricewaterhouseCoopers Hitesh Kumar Ravinder Pal Singh BBA Legal Thambi Durai Singhania & Partners, Vijay Nair International Surgical Kristján Pálsson T. Durai & Co. Solicitors & Advocates KNM & Partners, Law Inds. Jónar Transport Offices D. Ferdinand Mukesh Kumar Mukesh Singhal Eyvindur Sólnes BFS Legal KNM & Partners, Law Huzefa Nasikwala KNM & Partners, Law Offices LVA-legal services Vir Gandhi Offices Juris Corp Jóhannes Stephensen Profound Outsourcing Yashasvini Kumar Chandra Nilesh Ravinder Singhania Creditinfo Iceland Solutions Pvt. Ltd. Trilegal Phoenix Legal Singhania & Partners, Solicitors & Advocates Gunnar Sturluson Rahul Garg Manoj Kumar Singh G. Pal Abhishek Singla LOGOS, member of Lex PricewaterhouseCoopers Singh & Associates Little & Co. Mundi Advocates and Solicitors PricewaterhouseCoopers Tanushree Ghildiyal Girija Shankar Pandey Legal Services Rúnar Svavar Svavarsson KNM & Partners, Law Sougata Kundu Max New York Life Harshita Srivastava Orkuveita Reykjavíkur, Offices PricewaterhouseCoopers Insurance Company Limited Distribution-Electrical Legal Services Nishith Desai Associates Arindam Ghosh Shreyas Patel System Rajesh Tayal Khaitan & Co Shreedhar Kunte Majmudar & Co. Stefán A. Svensson KNM & Partners, Law Indranil Ghosh Sharp and Tannan - member Juris Law office of Russell Bedford Sanjay Patil Offices Fox Mandal BDH INDUSTRIES LIMITED INDIA Moin Ladha Praveen Tiwary Karanvir Gill Dhruv Paul Fox Mandal Khaitan & Co Khaitan & Co Amit Agarwal Trilegal Rozmin Lakhani Praveen Kumar Tiwary PricewaterhouseCoopers Vijay Goel Bhadrinath madhusudan Fox Mandal Singhania & Co. LLP Juris Corp Mahima Ahluwalia Pogul Debasis Law Aparna Tripathy Trilegal Chandrika Gogia Kalki International Fox Mandal Infini Juridique PricewaterhouseCoopers Nitin Potdar P. V. Balasubramaniam Suhas Tuljapurkar Prachi Loona J. Sagar Associates, BFS Legal Sameer Guha Legasis Services Pvt. Ltd. Trilegal Juris Corp Advocates & Solicitors Meghalee Barthakur Rajiv Luthra Anand Prasad Suneet Tyagi PricewaterhouseCoopers Nikhil Gupta Luthra & Luthra Trilegal Singhania & Partners, Legal Services PricewaterhouseCoopers Solicitors & Advocates Neha Madan Kaushik Rajan Ramanuj Basu Rikha Gupta Navratan Uppal Kesar Dass B & Associates Khaitan & Co PricewaterhouseCoopers Khaitan & Co B M Metal Crafts Legal Services Manish Madhukar Mohan Rajasekharan Akil Hirani Ratandeep Uppal Infini Juridique Phoenix Legal Piyush Bhandari Majmudar & Co. B M Metal Crafts Proteam Consulting Ravi Mahto Gopalakrishnan Joy Jacob Ajay Verma Private Limited Trilegal Ramachandran Khaitan Juris Chambers Pradeep Bhandari Fox Mandal Rishi Jain Shipra Makkar Proteam Consulting Ramesh Babu Vishwanathula PricewaterhouseCoopers Singh & Associates Smrithi Ramesh Private Limited Advocates and Solicitors BFS Legal Vishwanath & Global Legal Services Attorneys ACKNOWLEDGMENTS 227

Rajat Vohra Winita E. Kusnandar Nazem Ahmadian Nasrabadi Behboud Hosseinpour Arvind Sinha Trilegal Kusnandar & Co. State Organization for Port and Maritime Business Advisors Group Registration of Deeds Organization Hoshedar Wadia Ferry P. Madian &Properties Abdollah Soltani Juris Corp Ali Budiardjo, Nugroho, Mohammad Jalili The State Organization Reksodiputro, member of Behrooz Akhlaghi Iran Credit Scoring for Registration of Deeds Amit Yadkikar Lex Mundi International Law Office and Properties Desai & Diwanji of Dr. Behrooz Akhlaghi & Mehdi Jariani Ella Melany Associates Temad Company Mohammad Soltani INDONESIA Hanafiah Ponggawa & Securities and Exchange Partners Hamid Alaedini Hossein Kakhki Organization of Iran Nafis Adwani Port and Maritime Iran Customs Office Karen Mills Pedram Soltani Ali Budiardjo, Nugroho, Organization KarimSyah Law Firm Kiumars Kermanshahi PERSOL Corporation Reksodiputro, member of Mohammad Alimohammadi Iran Trade Promotion Lex Mundi Norma Mutalib Novinalloys Semnan Organization Abbas Taghipour Almer Apon Makarim & Taira S. Central Bank of Iran Ali Amani Kheirollah Khadem PT Buana Mas Citra Suria Nataadmadja Iran Trade Promotion Mohammad Reza Talischi Lestari Dayarayan Auditing & Suria Nataadmadja & Financial Services Organization PERSOL Corporation Hamud M. Balfas Associates Mahdi Amouri Alireza Khanjan Farhad Yazdi Ali Budiardjo, Nugroho, Mia Noni Yuniar Iranian National Tax Farhad Yazdi Reksodiputro, member of Iranian National Tax Brigitta I. Rahayoe & Administration Administration Lex Mundi Partners Mehenoosh Aryanpoor Majid Mahallati Rick Beckmann Denny Rahmansyah Mahallati & Co. Brigitta I. Rahayoe & International Law Office Hadeel Salih Abboud Soewito Suhardiman of Dr. Behrooz Akhlaghi & Chartered Accountants Al-Janabi Partners Eddymurthy Kardono Associates Shahrzad Majdameli Mena Associates, Fabian Buddy Pascoal Ilman Rakhmat Hassan Badamchi International Law Office member of Amereller Hanafiah Ponggawa & KarimSyah Law Firm of Dr. Behrooz Akhlaghi & Rechtsanwälte Partners HAMI Legal Services Associates Faik Abdul Rasool Muhammad Razikun Mohammad Badamchi Ita Budhi Iraqi Institute for MUC Consulting Group, HAMI Legal Services Fatemeh Sadat Mirsharifi PT Prima Wahana Caraka / member of Russell Bedford Iran Ministry of Commerce Economic Reform PricewaterhouseCoopers International Peyman Barazandeh Younes Gharbali Moghadam Ghassan Abdul Sada Tony Budidjaja Ghods Niroo Engineering Ministry of Labor & Social Gatot Sanyoto Company Port and Maritime Budidjaja & Associates Law Kusnandar & Co. Organization Affairs Offices Gholamhossein Davani Imad Abdul Satar Al Qassab Nur Asyura Anggini Sari Dayarayan Auditing & Mozaffar Mohammadian S.H Juni Dani Bank Indonesia Teema Bar International Imad Al Qassab Law Office Budidjaja & Associates Law Financial Services Transport Saad Abdul Wahab A. Qader Offices Indra Setiawan Morteza Dezfoulian Ali Budiardjo, Nugroho, Mohammad Iraqi Engineers Union Melli Darsa Morteza Reksodiputro, member of Mohammadinejad Emad Abdullatif Melli Darsa & Co. Maryam Ebrahimi Lex Mundi Namavaran Mohandesi Iraqi Institute for Tehran Stock International Investment Utari Dyah Kusuma Nurul Setyorini Economic Reform Brigitta I. Rahayoe & Exchange(TSE) Co Melli Darsa & Co. Mohammad Al Jabouri Partners Mona Ebrahimi Mehrdad Mostaghimi Talal Abu-Ghazaleh Legal Kevin Omar Sidharta International Law Office Ghods Niroo Engineering Ira A. Eddymurthy Ali Budiardjo, Nugroho, (TAG-Legal) Soewito Suhardiman of Dr. Behrooz Akhlaghi & Company Reksodiputro, member of Associates Hadeel Al Janabi Eddymurthy Kardono Lex Mundi Rasoul Nowrouzi Sarah Es,haghi Mena Associates, Ayik Gunadi Iran Trade Promotion member of Amereller Bambang Soelaksono The State Organization Organization Ali Budiardjo, Nugroho, The SMERU Research Rechtsanwälte Reksodiputro, member of for Registration of Deeds Institute and Properties Mohammad Reza Pasban Ahmad Al Jannabi Lex Mundi Allame Tabatabaei Un.- Galinar R. Kartakusuma Pejman Eshtehardi Mena Associates, Didik S. Hadiwidodo Iranian Central Bar member of Amereller Summitmas Iran Counselors Association PT. Nasio Karya Pratama Makarim & Taira S. Rechtsanwälte Michael Hasian Giovanni Mahmoud Eskandari Farmand Pourkarim Tariq Al Jibori Gatot Triprasetio Iran Trade Promotion Tehran Municipality Brigitta I. Rahayoe & Widyawan & Partners Al -Wahda Municipality Partners Organization Yehya Rayegani Mohamed Al Kawaz Jono Yeo Shirzad Eslami Ray Headifen Farjam Law Office Al Rafan Co. For General Budidjaja & Associates Law OJE Law office PT Prima Wahana Caraka / Offices Kazem Sammak Trading PricewaterhouseCoopers Hossein Fahimi Namavaran Mohandesi IRAN, ISLAMIC Omar Al Nemer Erwandi Hendarta Securities and Exchange International Investment Talal Abu-Ghazaleh Legal Hadiputranto, Hadinoto & REP. Organization of Iran Co (TAG-Legal) Partners Zahra Farzaliyan Amin Setayesh Mohammad Reza Abdi Luay Al-Kayssi State Organization for State Organization for Mohammad Kamal Hidayat Iranian National Tax Iraqi Association of Furniture Fikamar Registration of Deeds & Registration of Deeds Securities Dealers Administration Properties &Properties of Islamic Rahayuningsih Hoed Republic of Mustafa Alshawi Camellia Abdolsamad Behzad Feizi Makarim & Taira S. International Law Office Encyeh Seyed Sadr Iraqi Institute for Agahan & Co. Economic Reform Brigitta Imam Rahayoe of Dr. Behrooz Akhlaghi & International Law Office Associates Mashallah Gerami Brigitta I. Rahayoe & of Dr. Behrooz Akhlaghi & Munther B. Hamoudi Partners Hamid Reza Adabi The State Organization Associates Al Attar Real- Estate for Registration of Deeds Office Adiwidya Imam Rahayu State Organization for and Properties Farhand Shaafi Registration of Deeds Namavaran Mohandesi Ali Baker Brigitta I. Rahayoe & &Properties Abbas Ali Ghassai Partners International Investment Al-Furat for Legal and Mostafa Agah Zarin Iran Porcelain Co Business Consultancy LLC Mirza Karim Industries Agah Law Firm Mir Shahbiz Shafe’e Duraid Basil KarimSyah Law Firm Mohammad Reza Hajian Allah Mohammad Aghaee Dr. Jamal Seifi & Iraqi Institute for Herry N. Kurniawan Central Bank of Iran Iranian National Tax Associates Economic Reform Ali Budiardjo, Nugroho, Administration Akbar Hendizadeh Reksodiputro, member of Cyrus Shafizadeh Majed Butrous Iran Counselors Tavakoli & Shahabi Lex Mundi Ahmed Dawood Rudy Kusmanto S. Hamid Hosseini Farzan Shirranbeigi Al -Wahda Municipality Makarim & Taira S. Meraat Int’l Group Tehran Municipality 228 DOING BUSINESS 2011

Hassan Dhiaa Yasir Yahya Al Mana Deirdre O’Mahony Jakob Melcer Adv. Guido Boni Hassan Dhiaa Law office Khaled Yaseen Arthur Cox, member of Lex E.S. Shimron, I. Molho, European University Mundi Persky & Co. Institute Hassan Fouad Munam Iraqi National Investment Court of First Instance in Commission Robert O’Shea Rotem Muntner Luigi Brunetti Al Karada District Matheson Ormsby Prentice Ruth Cargo SDV Logistics Ltd. IRELAND Jabar Hamza Lateef Richard O’Sullivan Doron Nathaniel Sergio Calderara Khalid Haseeb Khalil Margaret Austin P.J. O’Driscolls, Solicitors Haim Nathaniel Ltd. Almaviva S.p.A. / G.Matica S.r.l. Khalid Haseeb Office for Eugene F. Collins Judith Riordan Meir Nussbaum Book Keeping Solicitors Mason Hayes + Curran Deloitte Alessandro Cardia Grieco e Associati Naem Hassan Andrew Bates Leanne Robson Danit Rimon Al -Wahda Municipality Dillon Eustace Matheson Ormsby Prentice Lipa Meir & Co. Cecilia Carrara Legance Yasir Husam Roisin Bennett Brendan Sharkey David Rosen Al -Wahda Municipality Reddy Charlton McKnight Reddy Charlton McKnight Idiliti Maritime Lucia Ceccarelli Ryadh Ibrahim Fadhil Mairead Britton Consulting Portolano Colella Gavin Simons Cavallo Ministry of Labor & Social Matheson Ormsby Prentice ByrneWallace Gerry Seligman Affairs PricewaterhouseCoopers Giorgio Cherubini Alan Browning Michael Treacy Stephan Jäger LK Shields Solicitors, Pirola Pennuto Zei & Property Registration Amir Shani Associati Amereller Rechtsanwälte member of Ius Laboris Authority AMIT Ltd. Sabrina Chibbaro Bilal Jasim Aisling Burke Colm Walsh Maya Shaton Arthur Cox, member of Lex Studio notarile eliana Al Mi’amar Real Estate Irish International S. Horowitz & Co., member morandi Office Mundi Freight Association of Lex Mundi Domenico Colella Kadhum Jawad Aljibori Diarmuid Clancy Maeve Walsh Yifat Shkedi-Shatz Portolano Colella Al Mansour Law Office Property Registration Reddy Charlton McKnight S. Horowitz & Co., member Authority Cavallo Fakhri Kadhum of Lex Mundi Ronan Cotter ISRAEL Fabrizio Colonna Al -Wahda Municipality Daniel Singerman CBA Studio Legale e Arthur Cox, member of Lex Business Data Israel + Dhia M. Hashim Mundi Paul Baris Tributario Yigal Arnon & Co. Personal Check Ali Mawlawi Mattia Colonnelli de Gasperis Eoin Cunneen Helena Storm Iraq Center for Economic Ofer Bar-On Colonnelli de Gasperis LK Shields Solicitors, Russell Bedford Reform member of Ius Laboris Shavit Bar-On Gal-On Tzin Studio Legale Nov Yagur, Law Offices International Jamal Mehdi Shalal Gian Franco Condo Richard Curran Daphna Tsarfaty Al Attar Real- Estate Jeremy Benjamin LK Shields Solicitors, Goldfarb Levy Eran Meiri Barbara Corsetti Office member of Ius Laboris Goldfarb Levy Eran Meiri Portolano Colella Tzafrir & Co. Tzafrir & Co. Ali Mohamed Aboud Saied Cavallo John Fitzgerald Eylam Weiss Baghdad Bureau For Real- ByrneWallace Marina Benvenisti Filippo Corsini Estate Investment Ruth Cargo Weiss- Porat & Co. Ciara Garry Chiomenti Studio Legale Mudher Mohammed Salih FGS Yitzchak Chikorel Sabrina Costanzo Iraq Central Bank Deloitte James Gilhooly Allen & Overy LLP Cleary Gottlieb Steen & Mohammad Murad Law Library Koby Cohen Hamilton LLP Marianna Abbaticchio Al Rafidain Brokers PricewaterhouseCoopers Salvatore Cuzzocrea Paul Glenfield Ristuccia & Tufarelli Ibrahim Musa Qadori Ahmed Matheson Ormsby Prentice Clifford Davis PricewaterhouseCoopers Fabrizio Acerbis Al Rawdha Real-estate S. Horowitz & Co., member Antonio de Martinis Office Micheál Grace of Lex Mundi PricewaterhouseCoopers Mason Hayes + Curran Spasaro De Martinis Law Husham Mustafa Ahmed Ido Gonen Federico Antich Firm Niamh Hackett Al Asfar Co. Commercial Goldfarb Levy Eran Meiri Studio dell’Avvocato Raffaella De Martinis agencies LK Shields Solicitors, Tzafrir & Co. Antich member of Ius Laboris Spasaro De Martinis Law Ammar Naji Roee Hecht Gea Arcella Firm Darren Isaacson Al-Furat for Legal and Shavit Bar-On Gal-On Tzin Gaetano Arnò Claudio Di Falco Business Consultancy LLC Arthur Cox, member of Lex Nov Yagur, Law Offices Mundi TLS / Cleary Gottlieb Steen & Auday Najim Ali Aaron Jaffe PricewaterhouseCoopers Hamilton LLP William Johnston Legal Services Ashour International Yigal Arnon & Co. Massimo Cremona Bank Arthur Cox, member of Lex Maria Pia Ascenzo Mundi Yossi Katsav Pirola Pennuto Zei & Riadh Raouf Al Heeti Ruth Cargo Bank of Italy Associati Bruneau Joseph Romina Ballanca Emanuele Ferrari Talal Sabeeh Shawqy Ameen LK Shields Solicitors, Zeev Katz Ministry of Labor & Social member of Ius Laboris PricewaterhouseCoopers PricewaterhouseCoopers Studio Notarile Ferrari Affairs Colm Kelly Vered Kirshner Paola Barazzetta Paola Flora Issam Saied Khalil Al Ani PricewaterhouseCoopers PricewaterhouseCoopers TLS / Ashurst Issam Al Ani Law Office PricewaterhouseCoopers Damien Keogh Klein Legal Services Maria Theresa Fontana Ahmed Salih Al-Janabi Matheson Ormsby Prentice Goldfarb Levy Eran Meiri Spasaro De Martinis Law Mena Associates, Tzafrir & Co. Lamberto Barbieri Firm Jennifer Malone CRIF S. P. A. member of Amereller Pier Andrea Fré Torelli Rechtsanwälte ByrneWallace Gideon Koren Gideon Koren & Co. Law Matteo Bascelli Massini Haider Salman Peter McLay Offices Orrick, Herrington & Carabba & Partners Bait Al Hikma for Legal Matheson Ormsby Prentice Sutcliffe LLP Orna Kornreich-Cohen Linda Nicoletta Frigo Services and Consultancy Giuseppe Battaglia LLC Julie Murphy O’Connor Shavit Bar-On Gal-On Tzin Gruppo Pam S.p.A. Matheson Ormsby Prentice Nov Yagur, Law Offices Portolano Colella Hider Salman Cavallo Andrea Gangemi Regan O’ Driscoll Benjamin Leventhal Portolano Colella Haider Salman Al-Jnabi Susanna Beltramo Law office Matheson Ormsby Prentice Gideon Fisher & Co. Cavallo Studio Legale Beltramo Mohamed Shareef Ali Michael O’Connor Michelle Liberman Vincenzo Fabrizio Giglio Maria Clementina Binacchi Mohamed Shareef Law Matheson Ormsby Prentice S. Horowitz & Co., member Studio Legale Giglio Office of Lex Mundi Studio notarile eliana Niav Ohiggins morandi Antonio Grieco Arthur Cox, member of Lex Grieco e Associati Mundi ACKNOWLEDGMENTS 229

Guido Grisi Laura Prosperetti Nicole Goodin Osamu Fujiwara Yoshihito Shibata Paolo Grondona Cleary Gottlieb Steen & Public Service Orrick, Herrington & Bingham McCutchen Hamilton LLP Company Limited Sutcliffe LLP Murase, Sakai & Mimura Norton Rose Foreign Law Joint Sharon Reilly Inger Hainsley-Bennett Tastuya Fukui Valentino Guarini Enterprise Toffoletto e Soci Law Company’s Office of Atsumi & Partners TLS / Firm, member of Ius Laboris Jamaica Hiroaki Shinomiya PricewaterhouseCoopers Nozomi Fukushima Atsumi & Partners Legal Services Marianna Ristuccia Michael Hall Zeirishi-Hojin Hisako Shiotani Federico Guasti Ristuccia & Tufarelli PricewaterhouseCoopers PricewaterhouseCoopers Atsumi & Partners Studio Legale Guasti Tommaso Edoardo Romolotti Corrine N. Henry Mika Haga Sachiko Sugawara Goffredo Guerra Studio Legale Romolotti Myers, Fletcher & Gordon, Atsumi & Partners Marretta member of Lex Mundi Atsumi & Partners Studio Legale Tributario Shigeru Hasegawa Associato Carlo Umberto Rossi Hopeton Heron Zeirishi-Hojin Hidetaka Sumomogi Francesco Iodice Rossi Budelli Law Firm Office of Utilities PricewaterhouseCoopers Nishimura & Asahi Regulation Cleary Gottlieb Steen & Giovanni B. Sandicchi Tamotsu Hatasawa Hiroyuki Suzuki Hamilton LLP Cleary Gottlieb Steen & Karen Hughes Hatasawa & Wakai Law Zeirishi-Hojin Giovanni Izzo Hamilton LLP Ministry of Justice and Firm PricewaterhouseCoopers Legal Affairs Abbatescianni Studio Lamberto Schiona Kan Hayashi Yuri Suzuki Legale e Tributario Studio Legale Schiona Joan Lawla Zeirishi-Hojin Atsumi & Partners PricewaterhouseCoopers Ignazio la Candia Mario Scofferi Noelle Llewellyn Heron Hiroaki Takahashi Pirola Pennuto Zei & Scofferi Studio legale Tax Administration Akiko Hiraoka Atsumi & Partners Associati Services Department Atsumi & Partners Massimiliano Silvetti Junichi Tobimatsu Paolo Lucarini Nunziante Magrone Zia Mian Takashi Hirose Mori Hamada & PricewaterhouseCoopers Office of Utilities Oh-Ebashi LPC & Partners Matsumoto Carlo Sinatra Regulation Stefano Macchi di Cellere Lombardi Molinari e Kane Huang Shuhei Tsudo Jones Day Associati Viveen Morrison Orrick, Herrington & Orrick, Herrington & PricewaterhouseCoopers- Sutcliffe LLP Sutcliffe LLP Chiara Magnante Pierluigi Sodini Duke Street Portolano Colella Unioncamere Michiya Iwasaki Kenji Utsumi Cavallo Kellie-Ann Murray Atsumi & Partners Nagashima Ohno & Piervincenzo Spasaro Jamaica Promotions Tsunematsu Donatella Martinelli Spasaro De Martinis Law Corporation (JAMPRO) Tomomi Kagawa Alegal International Law Firm Credit Information Center Jun Yamada Firm Gina Phillips Black Corp. Anderson Mori & Maria Antonietta Tanico Myers, Fletcher & Gordon, Tomotsune Cristiano Martinez Studio Legale Tanico member of Lex Mundi Aya Kamimura Orrick, Herrington & Nishimura & Asahi Michi Yamagami Sutcliffe LLP Andrea Tedioli Andrea E. Rattray Anderson Mori & Tedioli Law Firm Rattray Patterson Rattray Yosuke Kanegae Tomotsune Pietro Masi Oh-Ebashi LPC & Partners Portolano Colella Maria Lucia Tizzani Hilary Reid Akio Yamamoto Cavallo CBA Studio Legale e Myers, Fletcher & Gordon, Hideki Thurgood Kano Kajima Corporation Tributario member of Lex Mundi Anderson Mori & Patrizia Masselli Tomotsune Kazuhiro Yanagida Cleary Gottlieb Steen & Giacinto Tommasini Venice Ricketts Nishimura & Asahi Hamilton LLP Alegal International Law Jamaica Inland Revenue Chie Kasahara Firm Department Atsumi & Partners JORDAN Maria Grazia Medici Luca Tufarelli Yvonne Riley Kazumoto Kitamura Verusio e Cosmelli Studio Saleh Abd El-Ati Legale Ristuccia & Tufarelli Jamaica National Atsumi & Partners Ali Sharif Zu’bi, Advocates Rachele Vacca de Dominicis Insurance Scheme (NIS) Kenichi Kojima Mario Miccoli Office & Legal Consultants, Notaio Miccoli Grieco e Associati Ushijima & Partners member of Lex Mundi Heather Rowe Mario Valentini Yukie Kurosawa Hayja’a Abu AlHayja’a Riccardo Micheli Jamaica Public Service Ristuccia & Tufarelli Pirola Pennuto Zei & Company Limited O’Melveny & Myers LLP Talal Abu-Ghazaleh Associati Legal (TAG-Legal) Jordan Nunzia Moliterni Humprey Taylor Yoji Maeda Amman Angelo Zambelli Jones Lang LaSalle SpA Taylor Construction Ltd. O’Melveny & Myers LLP Dewey & LeBoeuf Anas Abunameh Micael Montinari Densil Thorpe Yuki Maeda Law & Arbitration Centre Filippo Zucchinelli Portolano Colella Jamaica National Nishimura & Asahi TLS / Ibrahim Abunameh Cavallo Insurance Scheme (NIS) Toshio Miyatake PricewaterhouseCoopers Office Law & Arbitration Centre Eliana Morandi Legal Services Adachi, Henderson, Studio notarile eliana Sophia Williams Miyatake & Fujita Bushra Abu-Tayeh morandi JAMAICA National Land Agency Ali Sharif Zu’bi, Advocates Tsuyoshi Mizoguchi & Legal Consultants, Gianmatteo Nunziante Zeirishi-Hojin Theresa Bowen George Wright member of Lex Mundi Nunziante Magrone PricewaterhouseCoopers LEX Caribbean Jamaica’s Tax Maha Al Abdallat Francesco Nuzzolo Administration at the Michihiro Mori Michael A. Bryce Central Bank of Jordan PricewaterhouseCoopers Ministry of Finance & Nishimura & Asahi Office of Utilities Public Service Eman M. Al-Dabbas Marcella Panucci Regulation Naomasa Nakagawa International Business JAPAN Orrick, Herrington & Confindustria (National Solomon Burchell Legal Associates Business Association) Sutcliffe LLP Ministry of Energy and Allen & Overy LLP Arafat Alfayoumi Paolo Pasqualis Mining Miho Niunoya Central Bank of Jordan Notary Fumiko Amano Atsumi & Partners Robert Colley Zeirishi-Hojin Omar Aljazy Giovanni Patti Myers, Fletcher & Gordon, PricewaterhouseCoopers Tokyo Electric Power Aljazy & Co.Advocates & Abbatescianni Studio member of Lex Mundi Company Legal Consultants Miho Arimura Legale e Tributario Takefumi Sato Eric Alexander Crawford Hatasawa & Wakai Law Ali Almashaqba Federica Peres PricewaterhouseCoopers Firm Anderson Mori & Electricity Regulatory Portolano Colella Tomotsune Commission (ERC) Natalie Farrell-Ross Toyoki Emoto Cavallo Tetsuro Sato Myers, Fletcher & Gordon, Atsumi & Partners Zaina Al-Nabulsi Martina Pivetti member of Lex Mundi Baker & McKenzie Ali Sharif Zu’bi, Advocates Mijo Fujita TLS / Nicole Foga & Legal Consultants, PricewaterhouseCoopers Adachi, Henderson, member of Lex Mundi Legal Services Foga Daley Miyatake & Fujita 230 DOING BUSINESS 2011

Micheal T. Dabit Ainur Atekeyeva Tatiana Muratova Francis Gichuhi Cephas Osoro Michael T. Dabit & Salans Chadbourne & Parke LLP Prism Designs Africa Osoro and Co, Certified Associates Public Accountants Assel Aubakirova Assel Mussina Edmond Gichuru Tariq Hammouri Chadbourne & Parke LLP Denton Wilde Sapte & Co Post Bank Sonal Sejpal Hammouri & Partners Anjarwalla & Khanna Nailya Azizova Abylkhair Nakipov William Ikutha Maema Advocates George Hazboun Panalpina World Signum Law Firm Iseme, Kamau & Maema HAZBOUN & Co. for Transport LLP Advocates Deepen Shah International Legal Nazira Nurbayeva Walker Kontos Advocates Business Consultations Jypar Beishenalieva PricewaterhouseCoopers James Kamau Michael Wilson & Partners Iseme, Kamau & Maema Rajesh Shah Tayseer Ismail Ltd. Nadezhda Oparina Advocates PricewaterhouseCoopers East Echo Co. Chadbourne & Parke LLP Assel Bekturganova Karori Kamau Diana Situma Zeina Jaradat Grata Law Firm Zhanar Ordabayeva Iseme, Kamau & Maema Walker Kontos Advocates PricewaterhouseCoopers McGuire Woods LLP Advocates Richard Bregonje David Tanki Youssef S. Khalilieh PricewaterhouseCoopers Yuliya Penzova Patrick Karara Lan-x Africa Ltd. Rajai Dajani & Associates Aequitas Law Firm PricewaterhouseCoopers Law Office Shaimerden Chikanayev Joseph Taracha Grata Law Firm Yelena Pestereva Judith Kavuki Central Bank of Kenya Enad Khirfan Chadbourne & Parke LLP KOKA Koimburi & Co. Yulia Demurova Ali Sharif Zu’bi, Advocates Elvis Roberts KIRIBATI & Legal Consultants, Denton Wilde Sapte & Co Hamish Keith Cruz Logistics Daly & Figgis Advocates member of Lex Mundi Botakoz Dykanbayeva Kenneth Barden Olga Salimova Rasha Laswi Grata Law Firm Peter Kiara Attorney-at-Law ORIS Law Firm Peter Kiara- Individual Zalloum & Laswi Law Firm Ardak Dyussembayeva Taake Cama Kanat Skakov Architect Emad Majid Aequitas Law Firm Ministry of Finance Salans Felix Kioko PricewaterhouseCoopers Courtney Fowler Paul McLaughlin Myrza Sokurov B.M. Musau & Co. Rola Makhadmeh PricewaterhouseCoopers Ca Bella Betio PricewaterhouseCoopers Advocates Construction Khalifeh & Partners Vladimir P. Furman Karina Sultanaliyeva Meshack T. Kipturgo Batitea Tekanito Firas Malhas McGuire Woods LLP Aequitas Law Firm Siginon Freight Ltd. Development Bank of International Business Togzhan Ibrayeva Kiribati Legal Associates Edil Tunlikbaev Owen Koimburi Signum Law Firm KOKA Koimburi & Co. Ridha Nasair Almaty Urban Planning KOREA, REP. Semion Issyk and Architecture Law Gate Attorneys org Evelyn Masita Aequitas Law Firm Department KOKA Koimburi & Co. Cheolhyo Ahn Mustafa Nasereddin Thomas Johnson Amir Tussupkhanov Rosemary Mburu Yulchon Talal Abu-Ghazaleh Legal Denton Wilde Sapte & Co ORIS Law Firm (TAG-Legal) Jordan Institute of Trade Dong-Ook Byun Amman Mariyash Kabikenova Yekaterina V. Kim Development Korea Customs Service Khaldoun Nazer Rehabilitation Manager Michael Wilson & Partners Mansoor A. Mohamed Min-Sook Chae Ltd. Khalifeh & Partners Elena Kaeva Ruman shipcontractors Korea Credit Bureau Michael Wilson Limited Mutasem Nsair PricewaterhouseCoopers Hyeong-Tae Cho Michael Wilson & Partners Evelyn Mukhebi Samil Khalifeh & Partners Ramina Kaliyeva Ltd. Salans PricewaterhouseCoopers PricewaterhouseCoopers Ahmad Quandour Severin Wilson Khalifeh & Partners Viktoria Katanayeva Nkatha Murungi Min-Jung Cho Consulting Kaplan & Stratton Korea Credit Bureau Osama Y. Sabbagh Grata Law Firm Marina Yudina Amyn Mussa Han-Jun Chon The Jordanian Electric Assel Kazbekova Panalpina World Power Co. Ltd. (JEPCO) Michael Wilson & Partners Anjarwalla & Khanna Samil Transport LLP Advocates PricewaterhouseCoopers Noreen Simonian Ltd. Dubek Zhabykenov Wachira Ndege Eui Jong Chung Crown Logistics Tatyana Kim BA Services International Marka Audit ACF LLP Credit Reference Bureau Bae, Kim & Lee LLC Stephan Stephan LLC Africa Ltd. PricewaterhouseCoopers Yerbol Konarbayev Sang-goo Han Danat Zhakenov Christina Ndiho Grata Law Firm Yoon Yang Kim Shin & Yu Azzam Zalloum Zhakenov & Partners Kaplan & Stratton Zalloum & Laswi Law Firm Ana Kravchenko C.W. Hyun Valerie A. Zhakenov James Ngomeli Grata Law Firm Kim & Chang Kareem Zureikat Zhakenov & Partners The Kenya Power and James I.S. Jeon Ali Sharif Zu’bi, Advocates Sholpanai Kudaibergenova Sofiya Zhylkaidarov Lighting Company Ltd. & Legal Consultants, Sojong Partners LLP IAC Buisness Signum Law Firm Beatrice Bosibori Nyabira member of Lex Mundi Consulting, member Iseme, Kamau & Maema In Bum Jin Abdelmajeed Zwairi of Russell Bedford KENYA Cheon Ji Accounting International Advocates Odat & Co Corporation, member Gulfiya Kurmanova Abdulwahid Aboo Julia Nyaga of Russell Bedford KAZAKHSTAN Halyk Bank Kazakhstan Abdulwahid Aboo Kaplan & Stratton International & Company, member Conrad Nyukuri Hye-Sun Kim Askar Abubakirov Irina Latipova of Russell Bedford Chunga Associates Chamjon Apparel Aequitas Law Firm Marka Audit ACF LLP International Stephen Okello Hyo-Sang Kim Kirill Afanasyev Assel Makhadiyeva Zulfiquarali Aboo PricewaterhouseCoopers Kim & Chang Kazakhstan Consulting ORIS Law Firm Abdulwahid Aboo & Company, member Sean Omondi Jung-In Kim Zulfiya Akchurina Aigerim Malikova of Russell Bedford Daly & Figgis Advocates Korea Credit Bureau Grata Law Firm PricewaterhouseCoopers International Sam Omukoko Keunyeop Kim Aktan Akhmetov Sanju Mani Jackson Awele Metropol East Africa Ltd. Panalpina IAF Ltd. First Credit Bureau M&M Logistics Kaplan & Stratton Esther Omulele Kyu-Dong Kim Saida Akhmetova Vsevolod Markov Vicky Bharij McGuire Woods LLP Muriu Mungai & Co Samil Salans Daly & Figgis Advocates Advocates PricewaterhouseCoopers Bolat Miyatov Zhabelov Alim Oliver Fowler Tom Odhiambo Onyango Grata Law Firm Kyung-Jung Kim Panalpina World Kaplan & Stratton Ochieng, Onyango, Kibet PANKO Transport LLP Victor Mokrousov Peter Gachuhi & Ohaga Chadbourne & Parke LLP S.E. Stephan Kim Kaplan & Stratton Sojong Partners ACKNOWLEDGMENTS 231

Se Jin Kim Mustafa Hasani Paul Day Tatiana Kim Darika Soponawat Hwang Mok Park P.C. Kosovo Investment ASAR-Al Ruwayeh & International PricewaterhouseCoopers Promotion Agency Partners Entrepreneurship Fund Wonhyung Kim Souvanno Sphabmixay Yoon Yang Kim Shin & Yu Menagjer Rarhim Hoxha Sam Habbas Nurdin Kumushbekov PricewaterhouseCoopers ISARS ASAR-Al Ruwayeh & USAID Business Yoon Young Kim Partners Environment Project Kristy Thatcher Hwang Mok Park P.C. Albert Islami DFDL Mekong Law Group Albert Islami & Partners Chirine Krayem Moujaes Svetlana Lebedeva Joong Hoon Kwak The Law Offices of Mishari Lorenz International Law Sengdara Tiamtisack Lee & Ko Bejtush Isufi Al-Ghazali Firm Lao Freight Forwarder Interlex Associates l.l.c. Co. Ltd. Ki Hyun Kwon Medhat Mubarak Marina Lim Cheon Ji Accounting Agron Krasniqi Al Markaz Law Firm Kalikova & Associates Law Andrea Wilson Corporation, member Boga & Associates Firm DFDL Mekong Law Group of Russell Bedford Amer Nabulsi International Isak Mehmeti DLA Piper Vyacheslav Vasilievich Lunev LATVIA Municipality of Prishtina Barno Marazykova Hye Jeong Lee Anupama Nair Ilze Abika Ahnse Law Offices Arben Mustafa Abdullah Kh. Al-Ayoub & “Partner” Law Firm Intereuropa Kosovo Skudra & Udris Law Associates, member of Lex Ase Momoshova Offices Jin-Young Lee Prishtina Mundi Samil Kalikova & Associates Law Martins Aljens PricewaterhouseCoopers Besim Osmani Mohamed Omar Firm Interlex Associates l.l.c. Raidla Lejins & Norcous Al Markaz Law Firm Almas Nakipov Jong Ho Lee Ilona Bauda Sojong Partners Mehdi Pllashniku Mohammed Ramadan PricewaterhouseCoopers Kosovo Business Loze, Grunte & Cers Al Markaz Law Firm Karlygash Ospankulova Jung Myung Lee Registartion Agency Elina Bedanova Shafeek Rhaman Kalikova & Associates Law Hwang Mok Park P.C. Raidla Lejins & Norcous Laura Qorlaze AA May International for Firm Kyu Wha Lee PricewaterhouseCoopers Global Shipping Eva Berlaus-Gulbe Lee & Ko Natalya Pak Iliriana Osmani Serreqi Mini Shivadas “Partner” Law Firm Sorainen Myun Ok Lee Avokatura Osmani The Law Firm of Labeed Magomec Saaduev Iveta Berzina Yoon Yang Kim Shin & Yu Abdal Bardhyl Shehu Kalikova & Associates Law Skudra & Udris Law Ji Woong Lim TRUST Ahmed Zakaria Firm Offices Yulchon Jeton Vokshi ASAR-Al Ruwayeh & Kanat Seidaliev Andis Burkevics Partners Jung Ha Lim Intereuropa Kosovo Grata Law Firm Sorainen Hwang Mok Park P.C. Prishtina KYRGYZ REPUBLIC Mirgul Smanalieva Andis Čonka Paul McLaughlin Shaha Zylfiu “Partner” Law Firm Latvijas Banka Ca’Bella Betio Central Bank of the Shuhrat Akhmatakhunov Maksim Smirnov Zane Džule Construction Republic of Kosovo Kalikova & Associates Law Liepa, Skopiņa/ Borenius Firm Kalikova & Associates Law Ho Joon Moon Atdhe Dika Firm Ingrida Dimina Niyazbek Aldashev Lee & Ko Kalo & Associates PricewaterhouseCoopers Lorenz International Law Aisuluu Sydygalieva Timothy O’Brien KUWAIT Firm USAID BEI Project Valters Diure Kim & Chang Azamat Talantbek uulu Klavins & Slaidins LAWIN Ihab Abbas Nurlan Alymbaev Yon-Kyun Oh USAID Business Deloitte USAID, Judicial Reform Zlata Elksnina-Zascirinska Kim & Chang Assistance Project, Kyrgyz Environment Project PricewaterhouseCoopers Sang Il Park Labeed Abdal Republic, Millennium Gulnara Uskenbaeva Challenge Account Valters Gencs Hwang Mok Park P.C. The Law Firm of Labeed Alpha Sheersfield Abdal Threshold Program Gencs Valters Law Firm Soo-Hwan Park Ali Ramazanovich Vodyanov Nazih Abdul Hameed Beishenbek Alymkulov Ilga Gudrenika-Krebs Samil Electrosila Klavins & Slaidins LAWIN PricewaterhouseCoopers Al Markaz Law Firm Lorenz International Law Firm LAO PDR Janis Irbe Jeong Seo Mahmoud Abdulfattah Akjoltoi Elebesova Latvenergo AS, Sadales Kim & Chang The Law Offices of Mishari Al-Ghazali Credit Information Bureau Sithong Chanthasouk Tikls Yoo Soon Shim Ishenim DFDL Mekong Law Group Sandis Jermuts Cheon Ji Accounting Waleed Abdulrahim Abdullah Kh. Al-Ayoub & Aiperi Esengeldieva Aristotle David Sabiedrisko pakalpojumu Corporation, member regul aanas komisija of Russell Bedford Associates, member of Lex Lorenz International Law DFDL Mekong Law Group Firm International Mundi Daodeuane Duangdara Dace Kalnmeiere Won-Il Sohn Lina A.K. Adlouni Courtney Fowler PricewaterhouseCoopers Liepa, Skopina/ Borenius PricewaterhouseCoopers Yulchon KIPCO Asset Management Walter Heiser Nikita Koroteckis Company K.S.C Jin-Ho Song Natalia Galliamova DFDL Mekong Law Group LINKORG.EU Abdullah Al-Ayoub Third Party Arbitrage Kim & Chang Chris Manley Irina Kostina Abdullah Kh. Al-Ayoub & Court Kyung Hee Suh DFDL Mekong Law Group Klavins & Slaidins LAWIN Associates, member of Lex Saltanat Ismailova Yulchon Mundi Indrikis Liepa PricewaterhouseCoopers Varavudh Meesaiyati Dong-Suk Wang Mishari M. Al-Ghazali PricewaterhouseCoopers Liepa, Skopina/ Borenius Nurbek Ismankulov Korea Credit Bureau The Law Offices of Mishari Janis Loze M&M Transport Logistic Vongphacnanh Onepaseuth Al-Ghazali Loze, Grunte & Cers KOSOVO Services DFDL Mekong Law Group Reema Ali Nurzhan Issatov Somphone Phasavath Alexey Melsitov Ali & Partners Agron E. Beka PricewaterhouseCoopers Lao Freight Forwarder MTA Maritime Transport Immobilia Akusa Batwala Co. Ltd. & Agencies Merim Kachkynbaeva Peter Burnie ASAR-Al Ruwayeh & Ketsana Phommachanh Irina Olevska Partners Kalikova & Associates Law PricewaterhouseCoopers Firm Ministry of Justice Liepa, Skopina/ Borenius Nada Bourahmah Sokol Elmazaj Elena Kaeva Thavorn Rujivanarom Zane Paeglite Boga & Associates The Law Offices of Mishari PricewaterhouseCoopers Sorainen Al-Ghazali PricewaterhouseCoopers Lorena Gega Vichit Sadettan Sergejs Rudans Tim Bullock Gulnara Kalikova PricewaterhouseCoopers Kalikova & Associates Law Lao Freight Forwarder Liepa, Skopina/ Borenius Deloitte Co. Ltd. Maliq Gjyshinca Firm Lāsma Rugāte Mary Carmel Byrne Intereuropa Kosovo Senesakoune Sihanouvong Sorainen Prishtina Al Markaz Law Firm DFDL Mekong Law Group 232 DOING BUSINESS 2011

Dace Silava-Tomsone Claudine Karaki Qhalehang Letsika Khalil Azar Šarūnas Basijokas Raidla Lejins & Norcous Ministry of Finance Mei & Mei Attorneys Inc. Beever Company Bernotas & Dominas Glimstedt Sarmis Spilbergs Najib Khattar Vincent Mabulu Christiana Baah Klavins & Slaidins LAWIN Khattar Associates Lesotho Architects, PricewaterhouseCoopers Vilius Bernatonis Engineers & Surveyors Sutkiene, Pilkauskas & Zane Štālberga – Markvarte Albert Laham Association F. Augustus Caesar, Jr. Partners Markvarte Lexchange Law Law Office of Albert Caesar Architects, Inc. Office Laham Realeboha Makamane Eglé Jankauskaité High Court Henry Reed Cooper Bernotas & Dominas Marite Straume-Cerbule Sader Makram Cooper & Togbah Law Firm Glimstedt RE & RE Ltd. Association of Banks in Thabo Makeka Lebanon (ABL) Association of Lesotho Frank Musah Dean Andrius Bogdanovičius Maija Tipaine Employers and Business Dean & Associates JSC “Creditinfo Lietuva” Raidla Lejins & Norcous Georges Mallat Hyam G. Mallat Law Firm Tseliso Daniel Makhaphela S. Peter Doe-Kpar Ina Budelinait Agate Ziverte Ministry of Local Monthly and Probate Sorainen PricewaterhouseCoopers Nabil Mallat Government Court Hyam G. Mallat Law Firm Dovil Burgien LEBANON Thakane Makume Christine Sonpon Freeman Law Firm Lideika, Fadi Moghaizel Lesotho Electricity Cooper & Togbah Law Firm Petrauskas, Valiknas ir Moghaizel Law Firm, Hanan Abboud Company (Pty) Ltd. Paul Greene partneriai LAWIN, member member of Lex Mundi of Lex Mundi PricewaterhouseCoopers Moeketsi Marumo Ministry of Finance, Wassim Abou Nader Mario Mohanna PowerConsult (Pty) Ltd. Liberia Sergej Butov Patrimoine Conseil SARL Sorainen Mena City Lawyers Leoma Matamne Winleta Henries Reeves Wadih Abou Nasr Mirvat Mostafa Molepe Quantity Dean & Associates Robertas Čiočys Mena City Lawyers PricewaterhouseCoopers Surveyors Cyril Jones Law Firm Lideika, Petrauskas, Valiknas ir Manal Assir Rania Mrad Mathias Matshe Jones & Jones Khattar Associates partneriai LAWIN, member UNDP Sheeran & Associates Abu Kamara of Lex Mundi Pierre Nehme Antoine Baaklini Tony Mcalpine Ministry of Commerce & Giedre Dailidenaite BAB International Bureau d’Etudes Pierre Moores Rowland Industry Nehme BNT Attorneys APB Jean Baroudi Thandiwe Metsing George Kwatia Toufic Nehme Gintaras Daugela Baroudi & Associates PricewaterhouseCoopers Law Office of Albert Moeletsi Moamohe Bank of Lithuania Martha Lackay Tarek Baz Laham Safmarine Maersk Vita Dauksaite Hyam G. Mallat Law Firm Liberia Electricity Elias Rammouz Molomo Mohale Corporation Law Firm Lideika, Melynda BouAoun Mena City Lawyers Systematic Architects Petrauskas, Valiknas ir J. Johnny Momoh partneriai LAWIN, member Badri and Salim El Mireille Richa Lebenya Moleko of Lex Mundi Meouchi Law Firm, member Sherman & Sherman Tyan & Zgheib Law Firm Moleko Electrial of Interleges Contractors Sylvanus O’ Connor Goda Deltuvait Najib Choucair Jihane Rizk Khattar AEP Consultants Inc. Sorainen Khattar Associates Denis Molyneaux Central Bank of Lebanon Webber Newdigate Kingsley Owusu-Ewli Giedre Domkute Alice Choueiri Jihad Rizkallah PricewaterhouseCoopers AAA Baltic Service Badri and Salim El Tseliso Monaphathi Company -Law firm Mena City Lawyers High Court Bloh Sayeh Meouchi Law Firm, member Antanas Dzinga Sanaa Daakour of Interleges Center for National Mamophete Mophethe Documents & Records / Sorainen Mena City Lawyers Elias A. Saadé Phillips Clearing & National Archives Dalia Foigt-Norvaiaien Michel Doueihy Moghaizel Law Firm, Forwarding Agent (Pty) Amos Siebo Regija Borenius Badri and Salim El member of Lex Mundi Ltd. Liberia Reconstruction Meouchi Law Firm, member Rached Sarkis Ebenezer Keneiloe Mopoti Valters Gencs of Interleges and Development Rached Sarkis Office Archiplane Studio Lesotho Committee Gencs Valters Law Firm Hanadi El Hajj LTD. Antoine Sfeir Nyenati Tuan Simas Gudynas Mena City Lawyers Badri and Salim El Theodore Ntlatlapa Tuan Wreh Law Firm Law Firm Lideika, Chadia El Meouchi Meouchi Law Firm, member DNT Architects Petrauskas, Valiknas ir Darcy White partneriai LAWIN, member Badri and Salim El of Interleges A.R.Thabiso Ramokoena PricewaterhouseCoopers of Lex Mundi Meouchi Law Firm, member George Tannous NedBank Lesotho Ltd. of Interleges Melvin Yates Frank Heemann Beirut International Duduzile Seamatha Dania George Movers Compass Inc., Clearing and bnt Attorneys APB Sheeran & Associates Forwarding PricewaterhouseCoopers Bassel Tohme Egl Jankauskait Tiisetso Sello-Mafatle Abdallah Hayek Mena City Lawyers Harvy T. Yuan, Sr. Bernotas & Dominas Sello-Mafatle Attorneys Liberia Electricity Glimstedt Hayek Group Hala. Tyan Mokhethi Shelile Corporation Agne Jonaityt Walid Honein Moghaizel Law Firm, member of Lex Mundi Lesotho National LITHUANIA Sorainen Badri and Salim El Development Corporation Meouchi Law Firm, member Nady Tyan Povilas Junevičius of Interleges Marorisang Thekiso Kęstutis Adamonis Law Firm Lideika, Tyan & Zgheib Law Firm Sorainen Maher Hoteit Sheeran & Associates Petrauskas, Valiknas ir Rania Yazbeck partneriai LAWIN, member Mena City Lawyers Phoka Thene Lina Aleknaite - Van der Tyan & Zgheib Law Firm Molen of Lex Mundi Mahdi Husseini Sello-Mafatle Attorneys LESOTHO Eversheds Saladzius Aurimas Kačinskas Badri and Salim El George Thokoa JSC “Creditinfo Lietuva” Meouchi Law Firm, member Maseru Electro Services Gintas Andruaka of Interleges Tankiso Hlaoli Pty Ltd. Raidla Lejins & Norcous Romas Karaliunas Bank of Lithuania Fady Jamaleddine Bernice Khoachele Mahlape Tjela Petras Baltusevičius Mena City Lawyers National Environment NedBank Lesotho Ltd. DSV Transport UAB Povilas Karlonas Secretariat Sorainen Elie Kachouh LIBERIA Donatas Baranauskas ELC Transport Services Selebalo Lekokoto Vilniaus Miesto 14 - Asis Romualdas Kasperavičius SAL Lesotho National Notaru Biuras State Enterprise Centre of Development Corporation Christian Allison Georges Kadige Central Bank of Liberia Kim Bartholdy Registers Kadige & Kadige Law Firm Makhala Leteba DSV Transport UAB Jonas Kiauleikis Sheeran & Associates Amos P. Andrews Michel Kadige Ecobank Regija Borenius Kadige & Kadige Law Firm Lebereko Lethobane Labour Court Lesotho ACKNOWLEDGMENTS 233

Jurate Kraujalyte Milda Ručinskaitė Françoise Pfeiffer Dejan Knezović Philippe Antoine Amerinde Consolidated, Ministry of Economy of Pfeiffer & Sagnard Law Office Knezovic & Harilalanorohanitra Inc Lithuania Vilnius the Republic of Lithuania Associates Madagascar Law Offices Judith Raijmakers Kristina Kriščiūnaitė Dalia Sidagiene Loyens & Loeff Zlatko T. Kolevski Raphaël Jakoba PricewaterhouseCoopers Ministry of Economy of Kolevski Law Office Madagascar Conseil the Republic of Lithuania Geoffrey Scardoni International Ronaldas Kubilius Loyens & Loeff Lidija Krstevska PricewaterhouseCoopers Rimantas Simaitis EU Harmonization Unit Hanna Keyserlingk Raidla Lejins & Norcous Jean-Luc Schaus Cabinet HK Jurifisc. Egidijus Kundelis Loyens & Loeff Miroslav Marchev PricewaterhouseCoopers Alius Stamkauskas PricewaterhouseCoopers Pascaline R. Rasamoeliarisoa UAB Elmonta Roger Schintgen Deloitte Žilvinas Kvietkus Paul Wurth S.A Irena Mitkovska Raidla Lejins & Norcous Jonas Stamkauskas Lawyers Antevski Sahondra Rabenarivo UAB Elmonta Alex Schmitt Madagascar Law Offices Valdis Leikus Bonn Schmitt Steichen, Biljana Mladenovska Ernst & Young Baltic UAB Rimantas Vaicenavicius Member of Lex Mundi Lawyers Antevski Serge Lucien Rajoelina Bank of Lithuania Jiro Sy Rano Malagasy Giedr Liaugminait Elodie Simonian Valerjan Monevski (JIRAMA) KPMG Vilija Vaitkut Pavan Oostvogels Monevski Law Firm Law Firm Lideika, Lanto Tiana Ralison Viktorija Ma iulien Petrauskas, Valiknas ir Alessandro Sorcinelli Svetlana Neceva FIDAFRICA / Sorainen partneriai LAWIN, member Linklaters Law Office Pepeljugoski PricewaterhouseCoopers of Lex Mundi Asta Macijauskiene MACEDONIA, FYR Goran Nikolovski Laingoniaina Bernotas & Dominas Rolandas Valiknas Law office Nikolovski Ramarimbahoaka Glimstedt Law Firm Lideika, Natasa Andreeva Zlatko Nikolovski Madagascar Conseil Gytis Malinauskas Petrauskas, Valiknas ir National Bank of the Notary Chamber of R. of International Sorainen partneriai LAWIN, member Republic of Macedonia Macedonia of Lex Mundi Michel Ramboa Linas Margevicius Svetlana Andreovska Kiril Papazoski Madagascar Law Offices Egle Valiuliene Legal Bureau of Linas Monevski Law Firm Monevski Law Firm Fanja Randriamanantena Margevicius Law Firm Lideika, Petrauskas, Valiknas ir Zlatko Antevski Vasko Pejkov FIDAFRICA / Marius Matiukas partneriai LAWIN, member Lawyers Antevski Republic of Macedonia PricewaterhouseCoopers Sutkiene, Pilkauskas & of Lex Mundi Aleksandra Arsoska Securities and Exchange Rivolalaina Randrianarisoa Partners Lina Vosylien IKRP Rokas & Partners Commission FIDAFRICA / PricewaterhouseCoopers Rkta Matonien KPMG Benita Beleskova Ljubica Ruben Vilnius City Municipality Darius Zabiela IKRP Rokas & Partners Mens Legis Law Firm William Randrianarivelo FIDAFRICA / Vaidotas Melynavicius Law Firm Zabiela, Dragan Blažev Lidija Sarafimova Danevska Zabielaite & Partners PricewaterhouseCoopers AAA Baltic Service Timelproject Engineering National Bank of the Company -Law firm Indre Zakalskyte Republic of Macedonia Michael Ratrimo Eli Bocevska Tomas Mieliauskas Ernst & Young Baltic UAB Biljana Saraginova Madagascar International PricewaterhouseCoopers Container Terminal Law Firm Foresta Giedre Zalpyte Monevski Law Firm Vladimir Bocevski Services Ltd. Bronislovas Mikkta BNT Attorneys APB Zdravko Stefanovski Mens Legis Cakmakova Mialy Ratsimba State Enterprise Centre of Jkrat Zarankien Advocates Toplifikacija Engeneering Registers FIDAFRICA / Ernst & Young Baltic UAB Biljana Čakmakova Ljupka Stojanovska PricewaterhouseCoopers Tadas Milasius Audrius Žvybas Mens Legis Cakmakova Law office Nikolovski Théodore Raveloarison Sorainen Bernotas & Dominas Advocates Biljana Tanevska JARY - Bureau d’Etudes Indr Minkuvien Glimstedt Tanja Cenova-Mitrovska Lawyers Antevski Architecture Ingenierie Ernst & Young Baltic UAB LUXEMBOURG Katastar Slavica Trckova Andriamisa Ravelomanana Asta Misiukiene Ljupco Georgievski Law Office Trckova FIDAFRICA / Ministry of Economy of PricewaterhouseCoopers Allen & Overy LLP Katastar Vladimir Vasilevski the Republic of Lithuania Jean Marcel Razafimahenina Eleonora Broman Theodoros Giannitsakis Betasped International Simona Oliakevi ikt -Cic nien Deloitte Loyens & Loeff IKRP Rokas & Partners Freight Forwarding Law Firm Lideika, Rivolala Razanatsimba Petrauskas, Valiknas ir Guy Castegnaro Pavlinka Golejski Eva Veljanovska partneriai LAWIN, member Castegnaro Cabinet Mens Legis Cakmakova Jiro Sy Rano Malagasy Mens Legis Cakmakova (JIRAMA) of Lex Mundi d’avocats, member of Ius Advocates Advocates Laboris Njiva Razanatsoa Žygimantas Pacevičius Ana Hadzieva Sanja Veljanovska Banque Centrale de Regija Borenius Christel Dumont Polenak Law Firm Mens Legis Law Firm Oostvogels Madagascar Rytis Paukat Metodija Velkov Vesna Hristova Louis Sagot Law Firm Lideika, Thomas Ecker Law office Nikolovski Polenak Law Firm Petrauskas, Valiknas ir Ville de Luxembourg - Cabinet d’Avocat Louis partneriai LAWIN, member Service de l’électricité Natasha Hroneska MADAGASCAR Sagot of Lex Mundi Ida Soamiliarimana Gérard Eischen Biljana Ickovska Rakotondrazaka Aina Mindaugas Peicius Chamber of Commerce Law office Nikolovski Madagascar Conseil Madagascar Conseil International Bank of Lithuania of the Grand-Duchy of Aleksandar Ickovski International Luxembourg Dominique Taty Algirdas Pekays PricewaterhouseCoopers Eric Robson Andriamihaja Martine Gerber Lemaire FIDAFRICA / Sorainen Nena Ivanovska Economic Development Oostvogels PricewaterhouseCoopers Mantas Petkevičius Judicial Reform Board of Madagascar Sorainen François Kremer Implementation Project Tsiry Nambinina MALAWI Arendt & Medernach Maja Jakimovska Andriamisamanana Angelija Petrauskien Sylvia Ali Tom Loesch Mens Legis Cakmakova Madagascar Conseil Vilnius City Municipality Knight Frank Linklaters Advocates International Aidas Petrosius Johann Boshoff Nuria Martin Aneta Jovanoska - Trajanovska Josoa Lucien Andrianelinjaka State Enterprise Centre of Banque Centrale de PricewaterhouseCoopers Registers Loyens & Loeff Lawyers Antevski Madagascar Kevin M. Carpenter Peter Moons Valentina Jovanovska Vasileva Marius Rindinas Andriamanalina Andrianjaka PricewaterhouseCoopers Law Firm Zabiela, Loyens & Loeff IKRP Rokas & Partners Office Notarial de Joseph Chavula Zabielaite & Partners Elisabeth Omes Sam Juncker Tamatave SDV Logistics Ltd. Bonn Schmitt Steichen, Macedonian Court Member of Lex Mundi Modernization Project 234 DOING BUSINESS 2011

Marshal Chilenga Ruban Chelliah Lay Sim Lim Ah Sah Wee Abou Diallo TF & Partners Stanco and Ruche Russell Bedford LC Selangor Freight API Mali Consulting & Company, member Forwarders and Logistics Aamir Rashid Jakhura of Russell Bedford Association Fatimata Dicko Zouboye Yuan Yuan Cheng Fargo Group of Companies International Mohamed Abdoulaye Diop Skrine, member of Lex Peter Wee Wiseman Kabwazi Mundi Theresa Lim PricewaterhouseCoopers SDV ESCOM PricewaterhouseCoopers Andrew Ean Vooi Chiew Mun Yi Djénéba Diop Sidibe Omar Paison Kaisi Lee Hishammuddin Allen & Kok Leong Loh Shearn Delamore & Co. SCP D’avocat Diop-Diallo 4th Architectural Geldhill Russell Bedford LC Mahamane Djiteye Dimension & Company, member Melina Yong Meng Sim Chuah Raslan - Loong Jurifis Consult Chimwemwe Kalua of Russell Bedford Russell Bedford LC International Yacouba Guindo Golden & Law & Company, member Mohamad Ridzwan Zainal Abidin AD Kambili of Russell Bedford Caesar Loong SNO Architect Sdn Bhd Gaoussou Haîdara IFC Malawi International Raslan - Loong Nur Ishqi Hayati Zakaria Etude Gaoussou Haidara Kalekeni Kaphale Tze Keong Chung Nurliyana Md Zukri Companies Commission of Maiga Seydou Ibrahim Kalekeni Kaphale CTOS Sdn Bhd Azmi & Associates Malaysia Cabinet d’Avocats Seydou Alfred Majamanda Mukhriz Hamzah Suhara Mohamad Sidik Ibrahim Maiga Ministry of International Azmi & Associates Shezlina Zakaria Mbendera & Nkhono Malaysia Productivity Adama Kane Associates Trade and Industry Azmi Mohd Ali Corporation SCAE Misheck Msiska Hasnah Binti Dato’ Azmi & Associates Mohammed Hashim Mohd Yazid Zamr Yacouba Massama Keïta PricewaterhouseCoopers Federal Court of Malaysia Aminuddin Mohd Khalil SNO Architect Sdn Bhd Charles Mvula Arkitek Kitas Sdn Bhd Sien Yian Hee Ar Mohd Zulhemlee An Mamadou Ismaïla Konate DUMA Electrics - Control PricewaterhouseCoopers Zuhaidi Mohd Shahari W and W Architects Jurifis Consult Systems and Energy Azmi & Associates Management Hj. Hasim Hj. Ismail MALDIVES Gaoussou A. G. Konaté Oy Moon Ng Cabinet d’Architecture - Mtchuka Mwale Land & Mines Office CTOS Sdn Bhd Mifzal Ahmad Etudes Techniques Nicholls & Brookes Hung Hoong Ministry of Economic Arbonkana Maiga Shearn Delamore & Co. Aminah BT Abd. Rahman Grant Nyirongo Ministry of Housing Development Lobou Conseils Elemech Designs Mohd Razali Hussain and Local Government Jatindra Bhattray Soumana Makadji Dinker A. Raval Malaysia Productivity Malaysia PricewaterhouseCoopers Corporation GMI - Audit Wilson & Morgan N Ravi Asma Chan-Rahim Maiga Mamadou Nazariah Ibrahim Mitsui O.S.K lines (M) sdn Duncan Singano Shah, Hussain & Co. Kafo Jiginew Savjani & Co. Tenaga Nasional Berhad bhd Barristers & Attorneys Subkiah Binti Jamaludin Norhaslinda Salleh Fata Mariko MALAYSIA Mohamed Hameed Damco Inland Revene Board of Companies Commission of Antrac Pvt. Ltd. Malaysia Malaysia Adeline Messou Jamil A. Hamid Dheena Hussain Kumar Kanagasabai Sharizan Sarif FIDAFRICA / Arkitek Kitas Sdn Bhd Shah, Hussain & Co. PricewaterhouseCoopers Skrine, member of Lex Azmi & Associates Barristers & Attorneys Nor Azimah Abdul Aziz Mundi Bérenger Y. Meuke Companies Commission of Andy Seo Yudhishtran Kanagasabai Kumar Kanagasingam Jurifis Consult Malaysia Federation of Malaysian PricewaterhouseCoopers Lee Hishammuddin Allen & Manufacturers Keita Zeïnabou Sacko Dato’ Hasmah BT. Abdullah Geldhill Ahmed Murad Hui Shan Siah API Mali Inland Revene Board of Bank of Maldives Plc. Malaysia Mohammad Sanusi Abdul Wong & Partners Alassane T. Sangaré Karim Aishath Samah S Parameswaran Sonia Ministry of International Bank of Maldives Plc. Nouhoum Sidibe Azman, Davidson & Co. Trade and Industry Shanmughanathan Direction Nationale de Tenaga Nasional Berhad Shuaib M. Shah l’Urbanisme et de l’Habitat Wan Ahmad Iskandar Wan Kesavan Karuppiah Noeline Chanan Singh Shah, Hussain & Co. Adnan Ministry of Human Barristers & Attorneys Malick Badara Sow Ministry of International Resources Malaysia Productivity Atelier d’Architecture et Trade and Industry Corporation Ahmed Shibau d’Urbanisme Dato’ Azemi Kasim Cube X Company Pvt Ltd. Ar Saifuddin Ahmad Administrative and Veerinderjeet Singh Mamadou Moustapha Sow SNO Architect Sdn Bhd Diplomatic Service, Malaysian Institute of Mariyam Sunaina Cabinet SOW & Associés Taxation Bank of Maldives Plc. Alwizah Al-Yafii Ahmad Malaysia Abdoul Kader Sylla Kamal Abdul Kadir Bin Kassim Visu Sinnadurai MALI Damco Zaid Ibrahim & Co Kadir, Andri & Partners Yong Hsian Siong Perignama Sylla Dato’ Abdul Halim Ain Geeta Kaur Wong & Partners Imirane Abdoulaye Architect DE/AU Direction Nationale de Administrative and SDV Sdn Bhd Malaysia Muhendaran Suppiah Diplomatic Service, l’Urbanisme et de l’Habitat Salif Tall Ng Swee Kee Muhendaran Sri Etude de Maître Ahmadou Malaysia Diaby Aboubakar Shearn Delamore & Co. Francis Tan TOURE Dato’ Sh. Yahya bin Sh. BCEAO Chuan Keat Khoo Azman, Davidson & Co. Dominique Taty Mohamed Almurisi Faradji Baba Ministry of Human PricewaterhouseCoopers Kenneth Tiong FIDAFRICA / Cour d’Appel de Bamako PricewaterhouseCoopers Resources Christopher Lee The Associated Chinese Amadou Camara Mohd Azlan B. Mohd Radzi Christopher Lee & Co. Chambers of Commerce Alhousseini Touré and Industry of Malaysia SCP Camara Traoré Arcade SARL Land & Mines Office Mai Yeen Leong (ACCCIM) Céline Camara Sib Mahamadou Traore Shamsuddin Bardan Professional Innovators Hock Chai Toh Sdn. Bhd. Etude Me Celine Camara Malaysian Employers Bank Negara Malaysia Sib Alassane Traoré Federation Bernard Lim ICON sarl Sugumaran Vairavappillai Mahamane I. Cisse Azryain Borhan Phk Management Services Fousséni Traoré Sdn Bhd Ministry of Human Cabinet Lexis Conseils Companies Commission of Resource Malaysia FIDAFRICA / Malaysia Koon Huan Lim Boubacar Coulibaly PricewaterhouseCoopers Heng Choon Wan Hong Yun Chang Skrine, member of Lex Matrans Mali sarl PricewaterhouseCoopers Amidou Wague Tay & Partners Mundi Sekou Dembele SDV Ar Teoh Chee Wui Etude de Maître Sekou Dembele Emmanuel Yehouessi Archicentre Sdn Bhd BCEAO ACKNOWLEDGMENTS 235

MARSHALL Rajendra Dassyne Gilbert Seeyave Luis Miguel Esparza Bernardo Martínez Negrete ISLANDS Chambers of Notaries of BDO De Chazal Du Mee PricewaterhouseCooper Galicia y Robles, S.C. Mauritius Kenneth Barden Gaetan Siew Salvador Esquivel Carla E. Mendoza Pérez Catherine de Rosnay Attorney-at-Law L&S Architects PricewaterhouseCoopers Baker & McKenzie Legis & Partners Mary Sheryl Jane Profeta Deviantee Sobarun Roberto Fagoaga María del Carmen Monforte Ujoodha Dhanun Larrañaga Marshall Islands Social Ministry of Finance Sánchez-DeVanny Eseverri, Security Administration Kross Border Trust S.C. PricewaterhouseCoopers Services Ltd., member Parikshat Teeluck Phillip Welch of Russell Bedford Damco Logistics Julio Flores Luna Carlos E. Montemayor Micronesian Shipping International (Mauritius) Goodrich, Riquelme y PricewaterhouseCoopers Asociados Agencies Inc. Shalinee Dreepaul-Halkhoree Shamina Toofanee Rocío Montes Juristconsult Chambers PricewaterhouseCoopers Salvador Fonseca PricewaterhouseCoopers MAURITANIA Chadbourne & Parke Robert Ferrat Natasha Towokul-Jiagoo Humberto Morales- Barron Ishagh Ahmed Miske Legis & Partners Juristconsult Sánchez-DeVanny Eseverri, Cabinet Ishagh Miske International & Co Ltd. Carlos Frias S.C. Yannick Fok PricewaterhouseCoopers Rodolphe Kadoukpe Akoto Glover & Glover Chambers Cindy Upiah José de Jesús Moreno Ruíz Maersk Mauritania Banymandhub Boolell Manuel Galicia CFE-DVMS (Federal Nouadhibou Branch Gavin Glover Chambers Galicia y Robles, S.C. Electricity Commission) Glover & Glover Chambers Esteit Mohamedou Amane Muhammad R.C. Uteem Hans Goebel Jaime Israel Moreno-Treviño Mauritanienne de J. Gilbert Gnany Uteem Chambers Jáuregui, Navarrete y Sánchez-DeVanny Eseverri, Construction et Mauritius Commercial Nader, S.C. S.C. Bank Ltd. MEXICO d’Equipements (MCE) Dalia Goldsmit Eloy F. Muňoz M. Tidiane Bal Yandraduth Googoolye Gabriel Aguilar PricewaterhouseCoopers IMEYEL Soluciones Bank of Mauritius Integrales, S.A BSD & Associés PricewaterhouseCoopers Daniel Gómez Alba Fatoumata Diarra Darmalingum Goorriah Jesus Alvarado Nieto CAAAREM Omar Nieto BSD & Associés Etude Me Darmalingum Baker & McKenzie PricewaterhouseCooper Goorriah Teresa de Gómez Mine Ould Abdoullah Francisco Samuel Arias Neri Boris Otto Private Practice Arvin Halkhoree González Goodrich, Riquelme y Chadbourne & Parke CITILAW Asociados Mexico Abdallahi Ould Ahmed Baba NOTARY PUBLIC 28 Atelier d’Architecture et Mikash Hassamal Jose Garcia Bautista César Gonzalez Lázaro Peña Design Glover & Glover Chambers Deloitte PricewaterhouseCoopers PricewaterhouseCoopers Ahmed Salem Ould Marc Hein Carlos Cano Alvaro Gonzalez-Schiaffino Arturo Perdomo Bouhoubeyni Juristconsult Chambers PricewaterhouseCoopers PricewaterhouseCoopers Galicia y Robles, S.C. Cabinet Bouhoubeyni Nitish Hurnaum Oscar O. Cano Luis Enrique Graham Pablo Perezalonso Eguía Brahim Ould Daddah Glover & Glover Chambers Adeath Logistics S.A de Chadbourne & Parke Ritch Mueller, S. C. Mexico Cabinet Daddah Conseils Jane Jouanis C.V. Eduardo Perez Armienta Aliou Sall Juristconsult Chambers Josue Cantu Carlos R. Grimm Moore Stephens Orozco Assurim Consulting Baker & McKenzie Medina S.C. Thierry Koenig Pedro Flores Carrillo Ndeye Khar Sarr De Comarmond & Koenig Moore Stephens Orozco Yves Hayaux-du-Tilly Fernando Perez-Correa BSD & Associés Medina S.C. Jáuregui, Navarrete y Solorzano, Carvajal, Anthony Leung Shing Nader, S.C. Gonzalez y Perez-Correa, Dominique Taty PricewaterhouseCoopers María Casas López S.C. Eduardo Heftye FIDAFRICA / Stephen John Mendes Baker & McKenzie PricewaterhouseCoopers Lopez Velarde, Heftye y Guillermo Piecarchic Customs and Excise Tania Castellanos Soria PMC Asociados MAURITIUS Department PricewaterhouseCooper Jorge Jimenez Gerardo Prado-Hernandez Ramdas Mootanah Hector Castro Jean-François Boisvenu Lopez Velarde, Heftye y Sánchez-DeVanny Eseverri, Architecture & Design PricewaterhouseCoopers Soria S.C. BLC Chambers Ltd. Rodrigo Conesa Jorge Jiménez David Puente-Tostado André Bonieux Loganayagan Munian Ritch Mueller, S. C. Russell Bedford Mexico, Sánchez-DeVanny Eseverri, PricewaterhouseCoopers Artisco International member of Russell Bedford S.C. Fabio Corominas de la Pera Urmila Boolell International Jingree Neeshal Baker & McKenzie Samer Qudah Banymandhub Boolell Kross Border Trust Alejandro Ledesma Al Tamimi & Company Chambers Services Ltd., member Eduardo Corzo Ramos PricewaterhouseCoopers Advocates & Legal Beche Bruno of Russell Bedford Holland & Knight- Consultants International Gallástegui y Lozano, S.C. Josue Lee Kross Border Trust Inaki Echeverria Alvaro Quintana Services Ltd., member Daniel Ng Cheong Hin Jose Covarrubias-Azuela Arquitectos Alvaro Quintana SC of Russell Bedford Mauritius Cargo Solorzano, Carvajal, International Community Services Ltd. Gonzalez y Perez-Correa, Ricardo León-Santacruz Mariel Rebollo Jean Phillipe Chan See S.C. Sánchez-DeVanny Eseverri, Jáuregui, Navarrete y Marie Cristelle Joanna S.C. Nader, S.C. Maersk Ltd. Parsooramen Raul de la Sierra Cauley Gerardo Lozano Alarcón Hector Reyes Freaner D.P. Chinien Banymandhub Boolell Barrera, Siqueiros y Torres Chambers Landa Holland & Knight- Baker & McKenzie Registrar of Companies Gallástegui y Lozano, S.C. and Businesses, Office Priscilla Pattoo-Mungur Oscar de La Vega Claudia Ríos of the Registrar of Juristconsult Chambers Basham, Ringe y Correa, Lucia Manzo PricewaterhouseCoopers Companies member of Ius Laboris Galicia y Robles, S.C. Siv Potayya Sergio Rodriguez Vincent Chong Leung Juristconsult Frederico de Noriega Olea José Antonio Marquez Chadbourne & Parke Juristconsult Chambers International & Co Ltd. Barrera, Siqueiros y Torres González Mexico Landa NOTARY PUBLIC 28 Sandy Chuong Iqbal Rajahbalee Cecilia Rojas Glover & Glover Chambers BLC Chambers Felipe Dominguez Renato Martínes Quezada Galicia y Robles, S.C. Sootam Chutoori Moore Stephens Orozco Baker & McKenzie André Robert Medina S.C. Jose Rodriguez Sanchez Dagon Ingenieur Conseil Attorney-at-Law Carlos Manuel Martinez Russell Bedford Mexico, Ltée Dolores Enriquez PricewaterhouseCoopers member of Russell Bedford Anjali Roy PricewaterhouseCoopers International Roland Constantin Etude Guy Rivalland Edgar Francisco Martínez Etude Constantin Pablo Escalante Herrasti Cristina Sánchez-Urtiz Shailesh Seebaruth Deloitte Goodrich, Riquelme y Miranda & Estavillo, S.C. Glover & Glover Chambers Asociados 236 DOING BUSINESS 2011

Francisco Santoyo Marin Chicu Maygmarsuren Lkhagvasuren Montenegro Real Estate Predrag Vujović Comisión Federal de Turcan & Turcan Anderson & Anderson Administration Zetatrans Electricidad Vitalie Ciofu Daniel Mahoney Nikola Martinović Veselin Vuković Monica Schiaffino Pérez Gladei & Partners Lynch & Mahoney Advokatska Kancelarija Central Bank of Basham, Ringe y Correa, Željko Mijović Montenegro member of Ius Laboris Alla Cotos Sebastian Merriman PricewaterhouseCoopers PricewaterhouseCoopers Zetatrans Raúl Uribe Garcia Momir Miličković Uribe Engenieros S.A. Anna Cusnir Odonhuu Muuzee Schonherr Tsets Law Firm Tax Authority Samir Agoumi Juan Francisco Torres Landa Montenegro Dar Alkhibra Ruffo Igor Domente Tsogt Tsend Djordje Nikolić Lamya Alami Barrera, Siqueiros y Torres S.C. “Luvitan Grup” SRL Administrative Court of Capital City Nikolić Kokanović Landa Sergiu Dumitrasco Younes Anibar Otašević Law Office Cabinet Younes Anibar Laura Astrid Treviño-Perez PricewaterhouseCoopers Jane Wang PricewaterhouseCoopers Mićo Orlandić Sánchez-DeVanny Eseverri, Serghei Filatov Linda Oumama Benali S.C. Government of Cabinet Notaire ACI Partners Law Office MONTENEGRO the Republic of Maribel Trigo Aja Iulia Furtuna Montenegro Real Estate Khalid Boumichi Administration Goodrich, Riquelme y Turcan & Turcan Aleksandar Adamovic Tecnomar Asociados Pacorini Montenegro Djuro Otašević Roger Gladei Richard Cantin G. Roberto Quintana Vargas Nikolić Kokanović Gladei & Partners Bojana Andrić Juristructures - Project Instalaciones Quintana Čelebić Otašević Law Office Management & Legal Va r g a s Oxana Gutu Advisory Services LLP Veselin Anđušić Mirjana Pešalj Layla Vargas Muga Mobiasbanca Groupe Government of the Sylvain Da Fonseca Societe Generale Čelebić Goodrich, Riquelme y Republic of Montenegro Alleance advisory Maroc Asociados Adrian Guzun Safeta Babačić Novica Pešić Mohssin El Makoudi Schonherr FinancePlus Carlos Vela Law Office Vujačić Dar Alkhibra PricewaterhouseCoopers Vladimir Iurkovsky Bojana Bošković Ministry of Finance Nikola Perović Nadia Fajr Claudio Villavicencio Schonherr Plantaže Fernández Vasilije Bošković Fatima Zohra Gouttaya Roman Ivanov Dragan Prelević Deloitte Law Firm Bošković Etude de notariat moderne Vernon David & associates Prelević Law Firm Rafael Villamar-Ramos Peter Burnie Nicolas Granier Remy Kormos Slobodan Raščanin Sánchez-DeVanny Eseverri, PricewaterhouseCoopers Alleance advisory Maroc DAI UNHCR S.C. Amin Hajji Mihaela Mitroi Marija Crnogorac Dragana Radević Amin Hajji & Associés Humberto Zapien PricewaterhouseCoopers KN Karanović& Nikolić Deloitte CEED Association d’Avocats Igor Odobescu Savo Djurović Ernesto Zarate Leon Adriatic Marinas doo Ana Radivojević Zohra Hasnaoui ACI Partners Law Office PricewaterhouseCoopers Hasnaoui Law Firm Thorsa Vuk Drašković Aelita Orhei Radmila Radoičić Ahmad Hussein MICRONESIA, FED. Gladei & Partners Bojovic Dasic Kojovic Attorneys at Law Law Office Vujačić Talal Abu-Ghazaleh Legal STS. (TAG-Legal) Carolina Parcalab Novo Radović Turcan & Turcan Dragan Draca Kenneth Barden PricewaterhouseCoopers Tax Authority Bahya Ibn Khaldoun Attorney-at-Law Tatiana Stefanet Montenegro Université Mohamed V Gladei & Partners Vesko Dragičević Patrick Mackenzie Chamber of Economy of Slavko Radović Naoual Jellouli Bank of FSM Mariana Stratan Montenegro, Association Cijevna Komerc Ministère de l’économie et des finances Turcan & Turcan of Small Enterprises and Dražen Raičković Silberio S. Mathias Entrepreneurs Micropc Alexander Turcan FinancePlus Mehdi Kettani Kettani & Associés Turcan & Turcan Rina Ivančević Slađana Raičković Ronald Pangelinan Municipality of Podgorica A&P Enterprises, Inc. Irina Verhovetchi FinancePlus Nadia Kettani Kettani & Associés ACI Partners Law Office Marko Ivković Dragan Rakočević Kevin Pelep KN Karanović & Nikolić Office of the Registrar of Marina Zanoga Commercial Court of Karine Lasne Corporations Turcan & Turcan Tanja Janović Podgorica Landwell & Associés - Law Office Vujačić PricewaterhouseCoopers Salomon Saimon MONGOLIA Admir Rebronja Legal Services Micronesia legal services Maja Jokanović FinancePlus corporation Ministry of Economy Wilfried Le Bihan Badarch Bayarmaa Tijana Saveljic CMS Bureau Francis Joe Vitt Lynch & Mahoney Srđan Kalezić Prelevi Law Firm Lefebvre Pohnpei Transfer & Batzaya Bodikhuu Tax Authority Slaven Šćepanović Storage, Inc. Montenegro Medhi Lebady Anand & Batzaya Lidija Šećković Cabinet d’Architecture Advocates Law Firm MOLDOVA Stevan Karadaglić Tax Authority Lebady Chamber of Economy of Richard Bregonje Montenegro Anis Mahfoud Nicolae Botan Montenegro, Sector for PricewaterhouseCoopers Velimir Strugar Abouakil & Benjelloun Business Research Company Associations and Economic David C. Buxbaum Development EPCG AD Nikšić Avocats - AB AVOCATS Robert Beto Brunn Anderson & Anderson Radoš-Lolo Kastratović Goran Tuponja Abdelaziz Messaoudi DAI Batbayar Byambaa Advokatska Kancelarija German Technical Ministère de l’économie et Victor Burac Cooperation des finances GTs Advocates LLC Marija Klikovac Victor Burac Law Firm Ts. Dagvadorj Law Office Vujačić Duško Vojinović Aboulfadl Najat Andrei Caciurenco Government of Etude de notariat moderne Gobi Corporation Ivana Kojić ACI Partners Law Office the Republic of Hicham Oughza Khatanbat Dashdarjaa KN Karanović & Nikolić Montenegro Real Estate Andrian Candu Dar Alkhibra Arlex Consulting Services Darko Konjević Administration PricewaterhouseCoopers Jamal Rahal Byambatseren Dorjpurev CEED Saša Vujačić Legal Services Experian Arlex Consulting Services Ana Krsmanović Law Office Vujačić Octavian Cazac Nesrine Roudane Courtney Fowler Ministry of Finance Jelena Vujisić Turcan & Turcan Nero Boutique Law Firm PricewaterhouseCoopers Law Office Vujačić Svetlana Ceban Mirjana Ljumović PricewaterhouseCoopers Odmaa Khurelbold Government of Anderson & Anderson the Republic of ACKNOWLEDGMENTS 237

Mehdi Salmouni-Zerhouni Rui Laforte Frank Köpplinger Dirk-Jan Berkenbosch Paul van der Molen Salmouni-Zerhouni Law Furtado, Bhikha, Loforte, G.F. Köpplinger Legal PricewaterhouseCoopers Cadastre, Land Registry Firm Popat & Associados, Practitioners and Mapping Agency Advogados Karin W.M. Bodewes Houcine Sefrioui Richard Traugott Diethelm Baker & McKenzie Marije Van der Veer Etude de notariat moderne Pedro Lemos Mueller De Brauw Blackstone Sal & Caldeira - Koep & Partners Mark Bodt Westbroek Abdeselam Tazi Advogados e Consultores, PricewaterhouseCoopers Area sarl Lda Axel Stritter Gert-Jan van Gijs Engling, Stritter & Sytso Boonstra VAT Logistics (Ocean Marc Veuillot Marla Mandlate Partners PricewaterhouseCoopers Freight) BV Alleance advisory Maroc Sal & Caldeira - Roland Brandsma Advogados e Consultores, Marius van Breda Sjaak van Leeuwen Chigar Zineb TransUnion Namibia PricewaterhouseCoopers Stichting Bureau Krediet Etude de notariat moderne Lda Martin Brink Registratie Joao Martins Meyer Van den Berg Van Benthem & Keulen NV PricewaterhouseCoopers Koep & Partners Jan van Oorschot Stephan de Baan Liander Calu Abubacar Lara Narcy Paul A. E. Wolff Berkman Forwarding B.V. Petra van Raad Electrovisao Lda H. Gamito, Couto, Manica Africa Pty. Ltd. Gonçalves Pereira Namibia Margriet de Boer PricewaterhouseCoopers Sheila Ali e Castelo Branco & NEPAL De Brauw Blackstone Marcel Willems MGA Advogados & Associados Westbroek Consultores Kennedy Van der Laan Auxílio Eugénio Nhabanga Lalit Aryal Hans J.H. de Wilde Mark Badenhorst Christiaan Zijderveld FBLP - R.Furtado, N. LA & Associates Chartered Kab Auditors & Tax Simmons & Simmons PricewaterhouseCoopers Bhikha, R.Loforte, M. Accountants Advisers, member Carolina Balate Popat & Associados, of Russell Bedford NEW ZEALAND Advogados, Lda Tulasi Bhatta International PricewaterhouseCoopers Unity Law Firm & Paulo Pimenta Matthew Allison Loren Benjamin Consultancy Henriette Derks Pimenta, Dionísio e Liander Veda Advantage PricewaterhouseCoopers Associados Tankahari Dahal Niraula Law Chamber & Myrna Dop Jania Baigent António Baltazar Bungallah Álvaro Pinto Basto Simpson Grierson, member Sal & Caldeira - Co. Royal MGA Advogados & Notarial Organization of Lex Mundi Advogados e Consultores, Consultores Prakash Kafle Lda Agni Cement Industries Arjan Enneman Kevin Best Malaika Ribeiro PricewaterhouseCoopers Eduardo Calú P. Ltd. Expatax BV PricewaterhouseCoopers Sal & Caldeira - Gourish K. Kharel Ruud Horak Geoff Bevan Advogados e Consultores, Luís Filipe Rodrigues KTO Inc. Elektrotechniek Boermans Chapman Tripp Lda Sal & Caldeira - BV Mohan Krishna Kharel Shelley Cave Neide Chande Advogados e Consultores, Lda KTO Inc. Kitty Hutten Simpson Grierson, member Pimenta, Dionísio e PricewaterhouseCoopers of Lex Mundi Associados Firza Sadek Ashok Man Kapali Shangri-La Freight Pvt. Marcel Kettenis Philip Coombe Dipak Chandulal Pimenta, Dionísio e Associados Ltd. PricewaterhouseCoopers Panalpina World MGA Advogados & Transport New Zealand Consultores Leonardo Uamusse Bijaya Mishra Christian Koedam Auckland Pradhan & Associates PricewaterhouseCoopers António Chicachama Electricidade de Phil Creagh Moçambique Direcção Nacional de Matrika Niraula Andrej Kwitowski Anderson Creagh Lai Energia Eléctrica NAMIBIA Niraula Law Chamber & DHV B.V. Co. John Cuthbertson Pedro Couto Stefan Leening PricewaterhouseCoopers H. Gamito, Couto, Joos Agenbach Rajan Niraula PricewaterhouseCoopers Gonçalves Pereira Koep & Partners Niraula Law Chamber & Daniel De Vries Hugo Oppelaar Veda Advantage e Castelo Branco & Ronnie Beukes Co. Associados Houthoff Buruma City of Windhoek Dev Raj Paudyal Coöperatief U.A. William Fotherby Avelar Da Silva Electricity Department Ministry of Land Reform Bell Gully Peter Plug Intertek International Benita Blume and Management Koustabh Gadgil Ltd. Office of Energy H.D. Bossau & Co. Devendra Pradhan Regulation Investment New Zealand Thera Dai (a division of New Zealand Hanno D. Bossau Pradhan & Associates Furtado, Bhikha, Loforte, Mark G. Rebergen Trade and Enterprise) Popat & Associados, H.D. Bossau & Co. Anup Raj Upreti De Brauw Blackstone Pioneer Law Associates Westbroek David Harte Advogados Chris Brandt Insolvency and Trustee Paul De Chalain Chris Brandt & Associates Chiranjivi Sharma Helena Redons Schaatsberen Services PricewaterhouseCoopers Andy Chase Nepal Electricity Municipality of Authority Amsterdam Matt Kersey Carlos de Sousa e Brito Stauch+Partners Russell McVeagh Carlos de Sousa & Brito & Architects Madan Sharma Hugo Reumkens PricewaterhouseCoopers Van Doorne N.V. Greg King Associados Dirk Hendrik Conradie Jackson Russell Rita Furtado Conradie & Damaseb Ramji Shrestha Jan Willem Schenk Pradhan & Associates Baker & McKenzie Jeffrey Lai H. Gamito, Couto, Ferdinand Diener Anderson Creagh Lai Gonçalves Pereira City of Windhoek Ram Chandra Subedi Françoise Schoordijk e Castelo Branco & Electricity Department Apex Law Chamber DLA Piper Nederland N.V. Mahesh Lala Associados Jackson Russell Hans-Bruno Gerdes L.R. Tamang Salima Seamari Jorge Graça Engling, Stritter & Hyonjan Electrical De Brauw Blackstone Kate Lane MGA Advogados & Partners Engineering Fabricator Westbroek Minter Ellison Rudd Watts Consultores P, Ltd. Ismeralda Hangue Stéphanie Spoelder Leroy Langeveld Soraia Issufo Deeds Office Mahesh Kumar Thapa Baker & McKenzie Simpson Grierson, member Sal & Caldeira - Sinha - Verma Law Concern of Lex Mundi Advogados e Consultores, Sakaria Kadhila Amoomo Fedor Tanke Lda Pereira Fishing (Pty) Ltd. Sajjan B.S. Thapa Baker & McKenzie John Lawrence Legal Research Associates Auckland City Council Ássma Omar Nordine Jeque Herman Charl Kinghorn Maarten Tinnemans Sal & Caldeira - HC Kinghorn Legal NETHERLANDS De Brauw Blackstone Thomas Leslie Advogados e Consultores, Practitioner Westbroek Bell Gully Lda Joost Achterberg Helene van Bommel Kennedy Van der Laan PricewaterhouseCoopers 238 DOING BUSINESS 2011

Andrew Minturn Maricarmen Espinosa de NIGER Diaby Aboubakar Samuel Etuk Qualtech International Molina BCEAO 1ST ATTORNEYS Ltd. Molina & Asociados Mamane Badamassi Annou Central Law Millennium Challenge Olaleye Adebiyi Anse Agu Ezetah Nicholas Moffatt Account - Niger WTS Adebiyi & Associates Chief Law Agu Ezetah Bell Gully Melvin Estrada & Co. García & Bodán Mamoudou Aoula Folaranmi Adetunji Adegbite Robert Muir Projet de Développement F.A. Adegbite & Associates Babatunde Fagbohunlu Land Information New Terencio Garcia Montenegro des Infrastructures Aluko & Oyebode Zealand García & Bodán Kunle Adegbite Locales-PDIL-Bureau Adegbite - Stevens & Co Olubunmi Fayokun Catherine Otten Engelsberth Gómez National de Coor Aluko & Oyebode Steve Adehi New Zealand Companies Pro Nicaragua Sidi Sanoussi Baba Sidi Office Steve Adehi and Co Adejoke A. Gbenro Claudia Guevara Cabinet d’Avocats Souna- Adebanke Adeola &Co. Ian Page Aguilar Castillo Love Coulibaly Olufunke Adekoya Justice Idehen-Nathaniel BRANZ Boniface Combary Aelex, Legal Practitioners Eduardo Jose Gutierrez Rueda & Arbitrators Perchstone & Graeys Mihai Pascariu Consortium Taboada y Direction de l’Urbanisme Minter Ellison Rudd Watts Asociados et de l’Habitat Taiwo Adeshina Oluwaseyi Ikuewumi Jackson, Etti & Edu PricewaterhouseCoopers John Powell Gerardo Hernandez Moussa Coulibaly Russell McVeagh Consortium Taboada y Cabinet d’Avocats Souna- Francis Adewale Stanley Ikwendu Asociados Coulibaly Vista Bridge Global Aelex, Legal Practitioners David Quigg Jonathan Darboux Resources Limited & Arbitrators Quigg Partners Ruth Huete PricewaterhouseCoopers BCEAO Oloruntobi Adewale Margaret Ivowi Jim Roberts Abdou Djando Vista Bridge Global PricewaterhouseCoopers Hesketh Henry Lawyers Rodrigo Ibarra Rodney Resources Limited Arias & Muñoz EMTEF Okorie Kalu Catherine Rowe Duro Adeyele Aïssatou Djibo Punuka Attorneys & PricewaterhouseCoopers Leonardo Icaza Bayo Ojo & Co. Solicitors Municipalidad de Managua Etude de Maître Djibo Michael Slyuzberg Aïssatou Olusola Adun Tomisin Lagundoye María Fernanda Jarquín Inland Revenue Jean-Claude Gnamien Nouveau Associates Udo Udoma & Belo-Osagie Department Arias & Muñoz FIDAFRICA / Adesegun Agbebiyi Adenike laoye Neill Sullivan Fabiola Martinez PricewaterhouseCoopers Aluko & Oyebode Ecobank Land Information New Ventanilla Unica de Sani Halilou Zealand Inversiones Oluwatomi Agbola Ibrahim Eddy Mark Maersk S.A. Olaniwun Ajayi LP Nigerian Bar Association Murray Tingey Alvaro Molina Issoufou Harouna Bell Gully Molina & Asociados Daniel Agbor Egwuagu Emmanuel Nomso Central Law S.C.P.A. Mandela Udo Udoma & Belo-Osagie Obla & Co. Michael McLean Toepfer Ali Idrissa Sounna Wanaka Office AWS Legal Roberto Montes Izinegbe Aibangbee Chidnma Nwaogu Arias & Muñoz Toutelec Niger SA PricewaterhouseCoopers Punuka Attorneys & Ben Upton Bernar-Oliver Kouaovi Solicitors Simpson Grierson, member Soraya Montoya Herrera Kenneth Aitken of Lex Mundi Molina & Asociados Cabinet Kouaovi PricewaterhouseCoopers Victor Obaro Central Law Libra Law Office Richard Wilson Diallo Rayanatou Loutou Tolulola Akintimehin Jackson Russell Michael Navas Cabinet Loutou - Nouveau Associates Oluwakemi Oduntan Pro Nicaragua Architectes Jade & Stone Solicitors NICARAGUA Dafe Akpeneye Ramón Ortega Issaka Manzo PricewaterhouseCoopers Nelson Ogbuanya EGTC Nocs Consults Adriana Acuña PricewaterhouseCoopers Segun Aluko Municipalidad de Managua Mazziel Rivera Ibrahim Mounouni Aluko & Oyebode Godson Ogheneochuko ACZALAW Bureau d’Etudes Bala & Udo Udoma & Belo-Osagie Bertha Argüello de Rizo Himo Tracy Amadigwe Arias & Muñoz Ana Teresa Rizo Briseño Alkingshola Chambers Ozofu Ogiemudia Achimi M. Riliwanou Arias & Muñoz Udo Udoma & Belo-Osagie Favio Josué Batres Etude de Maître Achimi Linda Arifayan Alvarado y Asociados, Erwin Rodriguez Riliwanou WTS Adebiyi & Associates Alayo Ogunbiyi member of Lex Mundi Abdulai, Taiwo & Co. ACZALAW Daouda Samna Esther Atoyebi Minerva Adriana Bellorín Felipe Sánchez S.C.P.A. Mandela Okonjo, Odiawa & Ebie Ayokunle Ogundipe Rodríguez ACZALAW Perchstone & Graeys ACZALAW Maman Sani Kanta Akinshola Babatunde Alfonso José Sandino Granera Millennium Challenge Alkingshola Chambers Oghenetekevwe Okobiah María José Bendaña Guerrero Consortium Taboada y Account - Niger Jackson, Etti & Edu Bendaña & Bendaña Olalekan Bakare Asociados Ali Seyni Perchstone & Graeys Christine Okokon Carlos Alberto Bonilla López Udo Udoma & Belo-Osagie Julio E. Sequeira Millennium Challenge Yetunde Bamidele Superintendencia de Evenor Valdivia P. & Account - Niger Bancos Akinwunmi & Busari, Legal Patrick Okonjo Asociados Dominique Taty Practioners (A & B) Okonjo, Odiawa & Ebie Blanca Buitrago Arnulfo Somarriba FIDAFRICA / Rabi Bawa Dozie Okwuosah García & Bodán PricewaterhouseCoopers TransUnion Perchstone & Graeys Central Bank of Nigeria Ramón Castro Idrissa Tchernaka Denis González Torres Barr. N.U. Chianakwalam Stephen Ola Jagun Arias & Muñoz Etude d’Avocats Marc Le G.E. Electromecánica & Legal Standard Consulting Jagun Associates Sergio David Corrales Cia Ltda. Bihan & Collaborateurs Weyinmi Edodo Adefunke Oladosu Montenegro Rodrigo Taboada Fousséni Traoré García & Bodán FIDAFRICA / IPDC Limited Akinwunmi & Busari, Legal Consortium Taboada y Practioners (A & B) Juan Carlos Cortes Espinoza Asociados PricewaterhouseCoopers Emmanuel Egwuagu Banke Olanikpekun PricewaterhouseCoopers Manuel Ignacio Tefel Cuadra Ramatou Wankoye Obla & Co. WTS Adebiyi & Associates Zayda Cubas PricewaterhouseCoopers Office Notarial Etude Nnenna Ejekam Wankoye Ayotunde Ologe Alvarado y Asociados, Carlos Tellez Nnenna Ejekam Associates member of Lex Mundi Synergy Legal García & Bodán NIGERIA 0 Ekar Practitioners and Gloria Maria de Alvarado Daysi Ivette Torres Bosques Jackson, Etti & Edu property Consultants Olusegun Abijo Alvarado y Asociados, Daysi Ivette Ebele Enedah member of Lex Mundi FNA Architects LTD. Bimbola Olowe Juana Vargas Punuka Attorneys & Jackson, Etti & Edu Oluseyi Abiodun Akinwunmi Solicitors Daysi Ivette Akinwunmi & Busari, Legal Babatunde Olubando Practioners (A & B) Babatunde Olubando & Co ACKNOWLEDGMENTS 239

Tolulope Omidiji Lars Davidsen Stine Bryn Sverdrup Robert Kenedy Ahmad Syed Akhter PricewaterhouseCoopers Hafslund PricewaterhouseCoopers Curtis Mallet - Prevost, Pyramid Transportation Colt & Mosle LLP Group Jennifer Omozuwa Lars Ekeland Espen Trædal Perchstone & Graeys Advokatfirmaet Hjort DA, Advokatfirmaet Salim Khairulla Ali Javed Bajwa member of Ius Laboris PricewaterhouseCoopers Oman Flour Mills Haseeb Law Associates Fred Onuobia AS G. Elias & Co. Solicitors Knut Ekern Ziad Khattab Major Javed Bashir and Advocates PricewaterhouseCoopers Marita Vidvei Bjelland Talal Abu-Ghazaleh Legal Greenfields International PricewaterhouseCoopers (TAG-Legal) Ijeoma Onweluzo Simen Aasen Engebretsen Faisal Daudpota Olaniwun Ajayi LP Deloitte Joakim Zahl Fjell P.E. Lalachen MJ Khalid Daudpota & Co. PricewaterhouseCoopers Independent Consultant Donald Orji Stein Fagerhaug Junaid Daudpota Jackson, Etti & Edu Dalan advokatfirma DA OMAN Jose Madukakuzhy Khalid Daudpota & Co. Khimji Ramdas Christian Oronsaye Line Foss Hals Zaki Ejaz Aluko & Oyebode Wikborg, Rein & Co. Hamad Al Abri Pushpa Malani Zaki & Zaki (Advocates Muscat Electricity PricewaterhouseCoopers and Solicitors) Tunde Osasona Amund Fougner Distribution Company Whitestone Worldwide Advokatfirmaet Hjort DA, Mansoor Jamal Malik Kausar Fecto Ltd. member of Ius Laboris Zahir Abdulla Al Abri Al Busaidy, Mansoor Jamal Kausar Fecto & Co. Muscat Electricity & Co. Chartered Accountants Kola Osholeye Christian Friestad Distribution Company Elektrint (Nigeria) Limited Advokatfirmaet Tufol Mehdi Khalid Habibullah PricewaterhouseCoopers Zubaida Fakir Mohamed Al Muscat Municipality Abraham & Sarwana Olufunilayo Otsemebor AS Balushi Aluko & Oyebode Central Bank of Oman Yashpal Mehta Irfan Haider Line Granhol BDO Jawad Habib Pyramid Transportation Abraham Oyakhilome Advokatfirma DLA Piper Ahmed Al Barwani Group First & First International Norway DA Denton Wilde Sapte & Co Subha Mohan Agencies Curtis Mallet - Prevost, Irfan Mir Halepota Andreas Hanssen Salman Ali Al Hattali Colt & Mosle LLP Law Firm Irfan M. Gbenga Oyebode Advokatfirma DLA Piper Muscat Electricity Halepota Aluko & Oyebode Norway DA Distribution Company Ahmed Naveed Farooqui Oman Cables Industry Asim Hameed Khan Taiwo Oyedele Pål Hasner Said bin Saad Al Shahry (SAOG) Ivon Trading Company PricewaterhouseCoopers PricewaterhouseCoopers Said Al Shahry Law Office Pvt. Ltd. Bruce Palmer Bukola Oyinlola Olav Hermansen Zuhaira Al Sulaimani Curtis Mallet - Prevost, Asma Hameed Khan Perchstone & Graeys NorStella Foundation Al Busaidy, Mansoor Jamal Colt & Mosle LLP Surridge & Beecheno & Co. Titilola Rotifa Heidi Holmelin Raghavendra Pangala Rashid Ibrahim Okonjo, Odiawa & Ebie Advokatfirmaet Selmer DA Majid Al Toky Semac & Partners LLC A.F. Ferguson & Co. Trowers & Hamlins Konyin Ajayi San Therese Høyer Grimstad Dali Rahmattala Habboub Fiza Islam Olaniwun Ajayi LP Advokatfirmaet Hjort DA, Hussain Al Zadjali Denton Wilde Sapte & Co LEGIS INN (Attorneys & member of Ius Laboris Bank Muscat Corporate Consultants) Yewande Senbore Paul Sheridan Olaniwun Ajayi LP Odd Hylland Khalid Khamis Al-Hashmi Denton Wilde Sapte & Co Muzaffar Islam Muscat Municipality Serifat Solebo PricewaterhouseCoopers LEGIS INN (Attorneys & Rajshekhar Singh Corporate Consultants) Land Services Directorate Hanne Karlsen Leyan Al-Mawali Bank Muscat Trowers & Hamlins Alabi Sule Raeder Advokatfirma Masooma Jaffer Ganesan Sridhar Abraham & Sarwana Elektrint (Nigeria) Limited Per Einar Lunde Hilal Almayahi Bank Muscat Muscat Municipality Adeola Sunmola PricewaterhouseCoopers Rubina Javed Sridhar Sridharan Texperts (Private) Limited Udo Udoma & Belo-Osagie Joakim Marstrander Ahmed al-Mukhaini Ernst & Young Said Al Shahry Law Office Nneamaka Udekwe Advokatfirma Vogt & M Javed Hassan Wiig AS Paul Suddaby Texperts (Private) Limited PricewaterhouseCoopers Mohamed Alrashdi PricewaterhouseCoopers Muscat Municipality Reginald Udom Knut Martinsen Aftab Ahmed Khan Thommessen AS Yasser Taqi Surridge & Beecheno Aluko & Oyebode Russell Aycock Curtis Mallet - Prevost, PricewaterhouseCoopers Aniekan Ukpanah Karl Erik Nedregotten Colt & Mosle LLP Fiza lslam PricewaterhouseCoopers LEGIS INN (Attorneys & Udo Udoma & Belo-Osagie David Ball Mathai Thomas Said Al Shahry Law Office Corporate Consultants) Adamu M. Usman Halfdan Nitter Trowers & Hamlins Nitter AS, member Nasir Mehmood Ahmed F.O. Akinrele & Co. Richard L. Baltimore III PAKISTAN of Russell Bedford Said Al Shahry Law Office Bunker Logistics Emmanuel Yehouessi International Mahmoud Bilal Adeel Abbas Rashid Rahman Mir BCEAO Thomas Nordgård Said Al Shahry Law Office Maxim International Law Rahman Sarfaraz Rahim NORWAY Advokatfirma Vogt & Firm Iqbal Rafiq Chartered Wiig AS Francis D’Souza Accountants, member Ali Jafar Abidi of Russell Bedford Anders Aasland Kittelsen Ole Kristian Olsby BDO Jawad Habib State Bank of Pakistan International Advokatfirmaet Schjødt Homble Olsby Precilla D’Souza DA advokatfirma AS Al Tamimi & Company Masooma Afzal Faiza Muzaffar LEGIS INN (Attorneys & Jan L. Backer Helge Onsrud Advocates & Legal Haseeb Law Associates Consultants Corporate Consultants) Wikborg, Rein & Co. Norwegian Mapping Owais Ahmad Abdul Rahman Kristian Berentsen Authority, Cadastre and Mehreen B. Elahi United Law Associates Land Registry, Centre Qamar Abbas & Co. Advokatfirma DLA Piper Al Busaidy, Mansoor Jamal for Property Rights and & Co. Taqi Ahmad Norway DA Development PricewaterhouseCoopers Zaki Rahman Stig Berge Zareen George Ebrahim Hosain, Advocates Johan Ratvik Al Busaidy, Mansoor Jamal Waheed Ahmad and Corporate Counsel Thommessen AS Advokatfirma DLA Piper Maxim International Law & Co. Tariq Saeed Rana Trine Bjerke Welhaven Norway DA Firm Hind Hadi Surridge & Beecheno Homble Olsby Ståle Skutle Arneson Jawad Ahmed advokatfirma AS Al Busaidy, Mansoor Jamal Abdur Razzaq Advokatfirma Vogt & & Co. Muhammad Farooq & Co. Eirik Brønner Wiig AS Chartered Accountants Qamar Abbas & Co. Justine Harding Kvale Advokatfirma DA Mudassir Rizwan Christel Spannow Denton Wilde Sapte & Co Zaki Ahmed Einard Brunes PricewaterhouseCoopers Abraham & Sarwana PricewaterhouseCoopers Raeder Advokatfirma Svein Sulland Advokatfirmaet Selmer DA 240 DOING BUSINESS 2011

Qamar Sajjad Francisco A. Barrios G. Alois Daton Carl Thomas Gwynn Juan Luis Avendaño Cisneros Maxim International Law PricewaterhouseCoopers IRC Internal Revenue Gwynn & Gwynn - Miranda & Amado Firm Commission Legal Counselling and Abogados Gustavo Adolfo Bernal Translations Abdul Salam Sociedad Panameña de Richard Flynn Sergio Barboza LEGIS INN (Attorneys & Ingenieros y Arquitectos Blake Dawson María Antonia Gwynn Pizarro, Botto & Escobar Corporate Consultants) Berkemeyer, Attorneys & Abogados Carlos Klaus Bieberach Gary Jufa Counselors Hamza Saleem PricewaterhouseCoopers IRC Internal Revenue Milagros A. Barrera Mohsin Tayebaly & Commission Norman Gwynn Barrios Fuentes Gallo Co., Corporate Legal Jose A. Bozzo Gwynn & Gwynn - Abogados Consultants, Barristers Garrido & Garrido Ignatius Kadiko Legal Counselling and and Advocates Department of Commerce Translations Raul Barrios Luis Chalhoub and Industry Barrios Fuentes Gallo Jawad A. Sarwana Icaza, Gonzalez-Ruiz & Carlos R. Gwynn S. Abogados Abraham & Sarwana Aleman Ambeng Kandakasi Gwynn & Gwynn - Supreme Court of Justice Vanessa Barzola Aurelia Chen Legal Counselling and Shahid Sattar Translations PricewaterhouseCoopers Apex Power Solutions Mossack Fonseca & Co. Sarah Kuman Legal Services Allens Arthur Robinson (Pvt.) Ltd. Rigoberto Coronado Carmelo Insfran Administración Nacional Maritza Barzola Vilchez Muhammad Siddique Mossack Fonseca & Co. John Leahy Barzola & Asociados s.c., Peter Allan Lowing de Electricidad Securities and Exchange Jeanina Aileen Diaz member of Russell Bedford Lawyers Jorge Jimenez Rey Commission of Pakistan PricewaterhouseCoopers International Banco Central del Mirza Taqi Ud-Din Ahmad Bruce Mackinlay Rocio Barzola Vilchez Marisol Ellis Credit & Data Bureau Paraguay PricewaterhouseCoopers Icaza, Gonzalez-Ruiz & Barzola & Asociados s.c., Limited Nestor Loizaga member of Russell Bedford Mian Haseeb ul Hassan Aleman Angela Mageto Ferrere Attorneys International Haseeb Law Associates Michael Fernandez NCDC -Municipality Rocío Penayo Cesar Bazan Naveda CAPAC (Cámara Panameña Chaudhary Usman Moreno Ruffinelli & Colegio de Notarios Ebrahim Hosain, Advocates de la Construcción) Antonia Nohou PricewaterhouseCoopers Asociados and Corporate Counsel Jorge R. González Byrne Carol Flores Bernal Yolanda Pereira Arias, Alemán & Mora John Numapo ONUDFI Saleem uz Zaman Berkemeyer, Attorneys & Hayat Noorwala and Magisterial Services Vanessa Calderon Barcelo Khiet Le Trinh District Office Counselors Zaman Sucre, Arias & Reyes Municipalidad de San Ivan Pomaleu Juan Pablo Pesce Isidro Ali Yasir Virk Ricardo Vivion S.A. IPA Fernando Castro Kahn Haseeb Law Associates PricewaterhouseCoopers Beatriz Pisano Muñiz, Ramírez, Peréz- Sana Waheed Lawrence Stocks Ana Lucia Márquez Stocks & Partners Ferrere Attorneys Taiman & Luna Victoria Zafar & Associates LLP Attorneys at Law Arosemena Noriega & Enrique Riera Contreras Thomas Taberia Muhammad Yousuf Estudio Jurídico Riera Sandro Cogorno Haider Shamsi & Co., Peter Allan Lowing Ivette Elisa Martínez Saenz Lawyers Abogados Avendaño, Forsyth & Arbe Chartered Accountants Abogados Patton, Moreno & Asvat Armindo Riquelme Ilyas Zafar Erick Rogelio Muñoz PARAGUAY Fiorio, Cardozo & Anahi Com Zafar & Associates LLP Sucre, Arias & Reyes Alvarado Rebaza, Alcazar & De Perla Alderete Abdul Salam Zahed Las Casas Abogados José Miguel Navarrete Vouga & Olmedo Abogados Natalio Rubinsztein Financieros AISA Arosemena Noriega & BDO Rubinsztein & Guillén Manuel Arias Akhtar Zaidi Contreras Talí Cordero Vouga & Olmedo Abogados María Inés Segura PricewaterhouseCoopers Zain Consulting Ramón Ortega Moreno Ruffinelli & Florinda Benitez Asf Ali Zaidi PricewaterhouseCoopers Asociados Joanna Dawson Notary public Pyramid Transportation Estudio Olaechea, member Sebastian Perez Federico Silva of Lex Mundi Group Union Fenosa - EDEMET – Ligia Benitez Ferrere Attorneys EDECHI Ligia Benitez Escribania Alfonso De Los Heros Pérez PAL AU Ruben Taboada Albela Hugo T. Berkemeyer Jorge Quijano PricewaterhouseCoopers Estudio Echecopar Kenneth Barden Berkemeyer, Attorneys & Arosemena Noriega & Maria Gloria Triguis Gonzalez Attorney-at-Law Contreras Counselors Paula Devescovi Berkemeyer, Attorneys & Luis Alberto Breuer Barrios Fuentes Gallo Cristina Castro Luz María Salamina Counselors Abogados Western Caroline Trading Asociación Panameña de Berkemeyer, Attorneys & Co. Crédito Counselors Ana María Diez Esteban Burt Estudio Olaechea, member Yukiwo P. Dengokl Veronica Sinisterra Daniel Abramovich of Lex Mundi Peroni, Sosa, Tellechea, Dengokl & Arosemena Noriega & Payet, Rey, Cauvi Abogados Contreras Burt & Narvaja, member of Juan Carlos Durand Kevin N. Kirk Lex Mundi Walter Aguirre Grahammer The Law Office of Kirk and Valentín Ureña PricewaterhouseCoopers Durand Abogados Shadel Arosemena Noriega & Lorena Dolsa Contreras Berkemeyer, Attorneys & Jose Alarcon Luis Fernando Edwards Rose Ongalibang Counselors Colegio de Notarios Barrios Fuentes Gallo Palau Supreme Court Ramón Varela Abogados Morgan & Morgan Estefanía Elicetche Marco Antonio Alarcón Piana William L. Ridpath Peroni, Sosa, Tellechea, Estudio Echecopar Luis Felipe Espinosa William L. Ridpath, PAPUA NEW Burt & Narvaja, member of Rebaza, Alcazar & De Attorney at Law GUINEA Lex Mundi Milagros Alfageme Navarro Las Casas Abogados PricewaterhouseCoopers David Shadel Natalia Enciso Benitez Financieros The Law Office of Kirk and Paul Barker Notary public Humberto Allemant Arturo Ferrari Shadel Consultative PricewaterhouseCoopers Muñiz, Ramírez, Peréz- Implementation & Ana Franco Peter C. Tsao Pamela Arce Taiman & Luna Victoria Monitoring Council BDO Rubinsztein & Guillén Attorneys at Law Western Caroline Trading Rebaza, Alcazar & De Co. David Caradus Néstor Gamarra Las Casas Abogados Guillermo Ferrero PricewaterhouseCoopers Servimex SACI Financieros Estudio Ferrero Abogados PANAMA Dave Conn Jorge Guillermo Gomez Guilhermo Auler Inés Flores-Araoz PricewaterhouseCoopers Amanda Barraza de Wong POM Chamber of Avendaño, Forsyth & Arbe Barzola & Asociados s.c., Commerce and Industry PricewaterhouseCoopers Nadia Gorostiaga Abogados member of Russell Bedford PricewaterhouseCoopers International ACKNOWLEDGMENTS 241

Luis Enrique Narro Forno Augusto Palma Agustín Yrigoyen Victoria Limkico Ma. Melva Valdez SUNAT PricewaterhouseCoopers Estudio Aurelio García Jimenez Gonzales Jimenez Gonzales Sayán- Abogados Bello Valdez Caluya & Bello Valdez Caluya & Maria Frassinetti Danilo Peláez Fernandez Fernandez Tax Administration of Peru Swissotel PHILIPPINES Recio Marichelle Maria Winda Ysibido Carol Fuentes Lucianna Polar Angara Abello Concepcion PricewaterhouseCoopers CONUDFI Estudio Olaechea, member Myla Gloria Amboy Jimenez Gonzales Regala & Cruz Law Offices of Lex Mundi (ACCRALAW) Redentor C. Zapata Jorge Fuentes Bello Valdez Caluya & Quasha Ancheta Pena & Estudio Rubio, Leguía, Nelly Poquis Fernandez Lory Anne McMullin Nolasco Normand y Asociados Municipalidad de San Manuel Batallones Jimenez Gonzales Isidro Bello Valdez Caluya & Gil Roberto Zerrudo Carlos Gallardo Torres BAP Credit Bureau Quisumbing Torres, member General Agency of Foreign Bruno Marchese Quintana Fernandez Anna Bianca Torres firm of Baker & McKenzie Economic Matters, Estudio Rubio, Leguía, Cheryll Grace Montealegre PJS Law International Competition and Private Normand y Asociados PricewaterhouseCoopers / Investment Carlos Javier Rabanal Sobrino Alexander Cabrera Isla Lipana & Co. Viviana García Durand Abogados PricewaterhouseCoopers / Jesusito G. Morallos Delmar Ugarte Abogados Isla Lipana & Co. Allen & Overy LLP Fernando M. Ramos Follosco Morallos & Ewa Aachowska - Brol Juan García Montúfar Barrios Fuentes Gallo Ernesto Caluya Jr Herce Wierzbowski Eversheds, Estudio Rubio, Leguía, Abogados Jimenez Gonzales Freddie Naagas Normand y Asociados Bello Valdez Caluya & member of Eversheds Alberto Rebaza Fernandez SCM Creative Concepts International Ltd. Antonio Guarniz Rebaza, Alcazar & De Inc. Cecile M.E. Caro Bruno Andrade Alves Estudio Ferrero Abogados Las Casas Abogados Alan Ortiz Financieros SyCip Salazar Hernandez & PricewaterhouseCoopers Marco Tulio Gutierrez Follosco Morallos & Gatmaitan Piotr Andrzejak Estudio Juridico Marco Sonia L. Rengifo Herce Sandhya Marie Castro SoBtysiDski Kawecki & Tulio Gutierrez S Civil RL Barrios Fuentes Gallo Carla Ortiz Abogados Romulo, Mabanta, Szl zak Cecilia Guzman-Barron Romulo, Mabanta, Buenaventura, Sayoc & de Michal BarBowski Barrios Fuentes Gallo Alonso Rey Bustamante los Angeles, member of Lex Buenaventura, Sayoc & de Abogados Payet, Rey, Cauvi Abogados Mundi los Angeles, member of Lex WardyDski & Partners, Mundi member of Lex Mundi Oscar J. Hernandez Emil Ruppert Kenneth Chua Emmanuel C. Paras Barbara Berckmoes Gamma Cargo S.A.C. Estudio Rubio, Leguía, Quisumbing Torres, member Normand y Asociados firm of Baker & McKenzie SyCip Salazar Hernandez & PricewaterhouseCoopers Ronald Hidalgo International Gatmaitan Carolina Sáenz Llanos Aleksander Borowicz Nissan Maquinarias SA Lianne Ivy Pascua-Medina Estudio Rubio, Leguía, Barbara Jil Clara Biuro Informacji Alfonso Higueras Suarez Normand y Asociados SyCip Salazar Hernandez & Quasha Ancheta Pena & Kredytowej S.A. Equifax Peru S.A. Gatmaitan Nolasco Pío Salazar Ana Catarina Carnaz Zayber John Protacio Jose A. Honda Barrios Fuentes Gallo Emerico O. de Guzman PricewaterhouseCoopers PricewaterhouseCoopers Estudio Olaechea, member Abogados Angara Abello Concepcion PaweB Chrupek of Lex Mundi Regala & Cruz Law Offices Adolfo Sanabria Mercado / Isla Lipana & Co. PKF Tax Sp. z o.o. Diego Huertas del Pino (ACCRALAW) Muñiz, Ramírez, Peréz- Kristine Quimpo Krzysztof Ciepliński Barrios Fuentes Gallo Taiman & Luna Victoria Jaime Feliciano Jimenez Gonzales Abogados Gide Loyrette Nouel, Attorneys at Law Romulo, Mabanta, Bello Valdez Caluya & member of Lex Mundi Rafael Junco Buenaventura, Sayoc & de Fernandez Arturo Ruiz Sanchez los Angeles, member of Lex Bo|ena Ciosek Camara Peruana de la Estudio Rubio, Leguía, Senen Quizon Construccion Mundi Wierzbowski Eversheds, Normand y Asociados Punongbayan & Araullo member of Eversheds Juan Carlos Leon Anthony Fernandes International Ltd. Martin Serkovic First Balfour, Inc Janice Kae Ramirez ADEX Estudio Olaechea, member Quasha Ancheta Pena & Ana Raquel Costa Lilly Llanos Sanchodavila of Lex Mundi Rachel Follosco Nolasco PricewaterhouseCoopers Colegio de Notarios Follosco Morallos & Claudia Sevillano Herce Judy Alice Repol Jaroslaw Czech José Llosa Pizarro, Botto & Escobar Angara Abello Concepcion WardyDski & Partners, Catherine Franco Creditex Abogados Regala & Cruz Law Offices member of Lex Mundi Quisumbing Torres, member (ACCRALAW) German Lora Hugo Silva firm of Baker & McKenzie Edyta Dubikowska Payet, Rey, Cauvi Abogados Rodrigo, Elías, Medrano International Roderick Reyes Squire Sanders Święcicki Abogados Jimenez Gonzales Krześniak sp. k. Milagros Maravi Sumar Geraldine Garcia Liliana Tsuboyama Bello Valdez Caluya & Estudio Rubio, Leguía, Follosco Morallos & Fernandez John Duggan Normand y Asociados Estudio Echecopar Herce PricewaterhouseCoopers Ricardo J. Romulo Manuel A. Ugarte Carlos Martinez Ebell Andres Gatmaitan Romulo, Mabanta, Rafal Dziedzic Estudio Rubio, Leguía, Delmar Ugarte Abogados SyCip Salazar Hernandez & Buenaventura, Sayoc & de Gide Loyrette Nouel, Normand y Asociados Daniel Ulloa Gatmaitan los Angeles, member of Lex member of Lex Mundi Mundi Jesús Matos Rebaza, Alcazar & De Gwen Grecia-de Vera Jaime Esteves Estudio Olaechea, member Las Casas Abogados PJS Law Neptali Salvanera PricewaterhouseCoopers Financieros of Lex Mundi Kathlyn Joy Guanzon Angara Abello Concepcion Paweł Grześkowiak Rodrigo Urrutia Regala & Cruz Law Offices Cecilia Mercado Jimenez Gonzales (ACCRALAW) Gide Loyrette Nouel, Gamma Cargo S.A.C. Rebaza, Alcazar & De Bello Valdez Caluya & member of Lex Mundi Las Casas Abogados Fernandez Felix Sy Jakub Guzik Jorge Mogrovejo Financieros Baker & McKenzie Tadeo F. Hilado SoBtysiDski Kawecki & Superintendentency of Jack Vainstein Banking Angara Abello Concepcion Sheryl Tanquilut Szl zak Vainstein & Ingenieros S.A. Regala & Cruz Law Offices Romulo, Mabanta, Claudio Mundaca Tomasz Kański Erick Valderrama Villalobos (ACCRALAW) Buenaventura, Sayoc & de Barrios Fuentes Gallo Sołtysiński Kawecki & PricewaterhouseCoopers Karen Jimeno los Angeles, member of Lex Abogados Mundi Szlęzak José Antonio Valdez Baker & McKenzie Franco Muschi Loayza Angelo Tapales Piotr Kaim Estudio Olaechea, member Rafael Khan Payet, Rey, Cauvi Abogados Quisumbing Torres, member PricewaterhouseCoopers of Lex Mundi Siguion Reyna Montecillo Gabriel Musso Canepa firm of Baker & McKenzie Iwona Karasek Manuel Villa-García & Ongsiako Estudio Rubio, Leguía, International Jagiellonian University Normand y Asociados Estudio Olaechea, member Krakow of Lex Mundi 242 DOING BUSINESS 2011

Katarzyna Konstanty Dariusz Tokarczuk Marcelo Correia Alves José Monteiro Manuel Silveira Botelho Nikiel i Zacharzewski Gide Loyrette Nouel, Barrocas Sarmento Neves JMSROC, lda, member António Frutuoso de Melo Adwokaci i Radcowie member of Lex Mundi of Russell Bedford e Associados - Sociedade de prawni Ana Raquel Costa International Advogados, R.L. Otylia Trzaskalska-Stroinska PricewaterhouseCoopers Zbigniew Korba Ministry of Economy Leonor Monteiro Isa Simones de Carvalho PricewaterhouseCoopers Poland Duarte de Athayde Abreu Advogados Noronha Advogados Abreu Advogados Olga Koszewska Liza Helena Vaz Ana Pinto Morais Ricardo Soares Domingos Chadbourne & Parke LLP PricewaterhouseCoopers Miguel de Avillez Pereira PricewaterhouseCoopers Noronha Advogados Abreu Advogados Jan Kucicki Dominika Wagrodzka António Mouteira Guerreiro Luís Filipe Sousa Ministry of Infrastructure BNT Neupert Zamorska & João Cadete de Matos Mouteira Guerreiro, Rosa PricewaterhouseCoopers Partnerzy s.c. Banco de Amaral & Associados - Agnieszka Lisiecka Carmo Sousa Machado Carlos de Sousa e Brito Sociedade de Advogados WardyDski & Partners Tomasz WardyDski R.L. Abreu Advogados WardyDski & Partners, Carlos de Sousa & Brito & Monika Majewska member of Lex Mundi Associados Rita Nogueira Neto João Paulo Teixeira de Matos Ministry of Infrastructure J & A Garrigues, S.L. J & A Garrigues, S.L. Radoslaw Waszkiewicz John Duggan Monika Makosa SoBtysiDski Kawecki & PricewaterhouseCoopers Catarina Nunes Nuno Telleria PricewaterhouseCoopers Szl zak PricewaterhouseCoopers Barros, Sobral, G. Gomes & Jaime Esteves Associados Mateusz Medyński Robert Windmill PricewaterhouseCoopers Ema Palma Wardyński & Partners, Windmill G siewski & JMSROC, lda, member Maria Valente member of Lex Mundi Bruno Ferreira SRS Advogados Roman Law Office J & A Garrigues, S.L. of Russell Bedford Francisco Guimarães Melo International Liza Helena Vaz Steven Wood Jorge Figueiredo PricewaterhouseCoopers Rui Peixoto Duarte PricewaterhouseCoopers Blackstones PricewaterhouseCoopers Aleksandra Minkowicz-Flanek Abreu Advogados Leendert Verschoor Tomasz Zabost Ana Freitas PricewaterhouseCoopers Pedro Pereira Coutinho PricewaterhouseCoopers Malgorzata Zamorska Direcção Municipal de J & A Garrigues, S.L. Ana Pinto Morais BNT Neupert Zamorska & Gestão Urbanística PUERTO RICO PricewaterhouseCoopers Partnerzy s.c. Bruno Garcia Borragine António Luís Pereira Figueiredo Michal Niemirowicz-Szczytt Tomasz Zasacki Noronha Advogados Alfredo Alvarez-Ibañez BNT Neupert Zamorska & Instituto Dos Registos e O’Neill & Borges WardyDski & Partners, Paulo Henriques Do Notario Partnerzy s.c. member of Lex Mundi Juan Aquino University of Coimbra Raquel Pereira Santos Catarina Nunes Cezary Żelaźnicki O’Neill & Borges Miguel Inácio Castro Morais Leitão, Galvão PricewaterhouseCoopers PricewaterhouseCoopers Mouteira Guerreiro, Rosa Teles, Soares da Silva & James A. Arroyo Jacek PawBowski PORTUGAL Amaral & Associados - Associados, Member of Lex TransUnion De Puerto PricewaterhouseCoopers Sociedade de Advogados Mundi Rico R.L. Krzysztof Pawlak Victor Abrantes Acácio Pita Negrão Hermann Bauer SoBtysiDski Kawecki & Victor Abrantes - Maria João Ricou PLEN - Sociedade de O’Neill & Borges Szl zak International Sales Agent Cuatrecasas, Gonçalves Advogados, RL Giancarlo Bracamonte Pereira & Associados Weronika Pelc Hermínio Afonso Margarida Ramalho Ransa WardyDski & Partners, PricewaterhouseCoopers Andreia Junior Associação de Empresas Stephany Bravo de Rueda Arce de Construção, Obras member of Lex Mundi Alc-Servicos ao Domicilio CGM Gonçalo Capitão, Ransa Gali Macedo e associados Públicas e Serviços BartBomiej Raczkowski Paula Alegria Martins Nikos Buxeda Ferrer Patric Lamarca Carla Ramos BartBomiej Raczkowski Mouteira Guerreiro, Rosa Adsuar Muñiz Goyco Seda Kancelaria Prawa Pracy Noronha Advogados Barros, Sobral, G. Gomes & Amaral & Associados - Associados & Pérez-Ochoa, P.S.C Manuel Raposo Sociedade de Advogados Caetano Leitão R.L. Manuel Raposo Jorge Capó Matos PricewaterhouseCoopers Barros, Sobral, G. Gomes & O’Neill & Borges Bruno Andrade Alves Associados PricewaterhouseCoopers Anna Ratajczyk-Salamacha Samuel Céspedes Jr PricewaterhouseCoopers Maria Manuel Leitão Marques Armando J.F. Rodrigues Gide Loyrette Nouel, McConnell Valdés LLC member of Lex Mundi Carlos Andrade Secretary of State PricewaterhouseCoopers for Administrative Walter F. Chow Piotr Sadownik Direcção Municipal de Filomena Rosa Modernisation O’Neill & Borges Gide Loyrette Nouel, Gestão Urbanística Instituto Dos Registos e member of Lex Mundi Filipa Arantes Pedroso Tiago Lemos Do Notario Andrés Colberg PLEN - Sociedade de Katarzyna Sarek Morais Leitão, Galvão César Sá Esteves William Estrella Law Advogados, RL Offices BartBomiej Raczkowski Teles, Soares da Silva & SRS Advogados Associados, Member of Lex Tiago Gali Macedo Kancelaria Prawa Pracy David Salgado Areias Shylene De Jesus Mundi CGM Gonçalo Capitão, O’Neill & Borges Zbigniew SkórczyDski Gali Macedo e associados Areias Advogados Chadbourne & Parke LLP Miguel Azevedo Myrtelena Díaz Pedora J & A Garrigues, S.L. Ana Margarida Maia Francisco Salgueiro Dariusz Smiechowski Neville de Rougemont & Adsuar Muñiz Goyco Seda Manuel P. Barrocas Miranda Correia & Pérez-Ochoa, P.S.C Union of Polish Architects Amendoeira & Associados Associados Barrocas Sarmento Neves Alberto G. Estrella Iwona Smith Pedro Santos Barbara Berckmoes Miguel Marques dos Santos William Estrella Law PricewaterhouseCoopers J & A Garrigues, S.L. Grant Thornton PricewaterhouseCoopers Consultores, Lda. Offices Luís Filipe Sousa Isabel Martínez de Salas Marco Bicó da Costa Filipe Santos Barata Ubaldo Fernandez PricewaterhouseCoopers J & A Garrigues, S.L. Credinformações/ Equifax Cuatrecasas, Gonçalves O’Neill & Borges Agnieszka Stenzel-Rosa Diana Borges Francisco Guimarães Melo Pereira Dagmar Fernández WardyDski & Partners, PricewaterhouseCoopers Quiñones & Sánchez, PSC member of Lex Mundi CGM Gonçalo Capitão, Alexandra Santos Dias Gali Macedo e associados Susana Melo Mouteira Guerreiro, Rosa David Freedman Ewelina Stobiecka Ana Catarina Carnaz Grant Thornton Amaral & Associados - O’Neill & Borges e/n/w/c Rechtsanwalte Consultores, Lda. Sociedade de Advogados E.Stobiecka Kancelaria PricewaterhouseCoopers R.L. Carla Garcia prawna sp.k. Joaquim Luis Mendes O’Neill & Borges Tiago Castanheira Marques Inês Saraiva de Aguilar Abreu Advogados Grant Thornton Aukasz Szegda Consultores, Lda. António Frutuoso de Melo Virginia Gomez WardyDski & Partners, Gabriel Cordeiro e Associados - Sociedade de Puerto Rico Electric Luis Mendes de Almeida member of Lex Mundi Direcção Municipal de Advogados, R.L. Power Authority Abreu Advogados Ewa Szurminska-Jaworska Gestão Urbanística Gerardo Hernandez PricewaterhouseCoopers Marianne Mendes Webber William Estrella Law Noronha Advogados Offices ACKNOWLEDGMENTS 243

Sary Iglesias Mohamed Fouad Adriana Dobre Madalin Niculeasa RUSSIAN PricewaterhouseCoopers Sultan Al-Abdulla & D & B David si Baias S.C.A. Nestor Nestor Diculescu FEDERATION Partners Kingston Grisselle Lebron Emilia Dragu Allen & Overy LLP PricewaterhouseCoopers Samar A. Ismail Taxhouse SRL Tudor Oancea Khatib & Alami Oancea Ciocîltan & Marat Agabalyan Frederick B. Martínez Ion Dragulin Asociatii Herbert Smith CIS LLP Martínez Odell & Milan Joshi National Bank of Calabria Bin Yousef Cargo Express Delia Paceagiu Alexey Almazov W.L.L Laura Adina Duca Nestor Nestor Diculescu Prosperity Project Oscar O Meléndez - Sauri Nestor Nestor Diculescu Kingston Petersen Management Coto Malley & Tamargo, Upuli Kasturiarachchi Kingston Petersen LLP PricewaterhouseCoopers Cosmin Petru-Bonea Maxim Anisimov Serban Epure Salans Prosperity Project Luis Mongil-Casasnovas Sajid Khan Biroul de Credit Management Martinez Odell & PricewaterhouseCoopers Alina Popescu Calabria Corneliu Frunzescu Muşat & Asociaţii Ekaterina Avilova Sujani Nisansala D & B David si Baias S.C.A. PricewaterhouseCoopers Carlos Nieves PricewaterhouseCoopers Mariana Popescu Legal Services Quiñones & Sánchez, PSC Adriana Gaspar National Bank of Romania Fadi Sabsabi Nestor Nestor Diculescu Fedor Bogatyrev Keila Ortega Al Tamimi & Company Kingston Petersen Cristian Predan Law Firm ALRUD Ralph Vallone Jr., Law Advocates & Legal Gebrueder Weiss srl Offices Consultants Monica Georgiadis Maria Bykovskaya Marian Dinu Law Office Irina Preoteasa Gide Loyrette Nouel Rafael Pérez-Villarini David Salt D&B David si Baias SCA Vostok FPV & Galindez CPAs, PSC, Clyde & Co. Legal Gina Gheorghe member of Russell Bedford Consultants Tanasescu, Leaua, Cadar & Monica Preotescu Andrey Demusenko International Asociatii Nestor Nestor Diculescu Russia Consulting Aarij Wasti Kingston Petersen Edwin Quiñones Denton Wilde Sapte & Co Georgiana Ghitu Valery Fedoreev Quiñones & Sánchez, PSC Marian Dinu Law Office Radu Protopopescu Baker & McKenzie Terence G.C. Witzmann Sulica Protopopescu Thelma Rivera HSBC Florentina Golisteanu Vonica Maria Gorban Goldman Antonetti & Salans Gide Loyrette Nouel Córdova P.S.C ROMANIA Marius Pătrăşcanu Vostok Florina Gradeanu Muşat & Asociaţii Victor Rodriguez Gradeanu & Partners Igor Gorchakov Allen & Overy LLP Adriana Puscas Multitransport & Marine Mihai Grigoriu Baker & McKenzie Adriana Almasan Sulica Protopopescu Co. Gradeanu & Partners Stoica & Asociatii Vonica Evgeniy Gouk Edgardo Rosa PricewaterhouseCooper Attorneys-at-Law Andreea Grigorescu Raluca Radu FPV & Galindez CPAs, PSC, PricewaterhouseCoopers member of Russell Bedford Lungu Ana-Maria Salans Dina Gracheva Law Firm ALRUD International D&B David si Baias SCA - Mihai Guia Cristian Radulescu Romania Jorge M. Ruiz Montilla Lina & Guia S.C.A Taxhouse SRL Bill Henry PricewaterhouseCoopers McConnell Valdés LLC Cosmin Anghel Iulian Iosif Angela Rosca Badea Asociatii in Carlos Sagardía Muşat & Asociaţii Taxhouse SRL Anton Kalanov Association with Clifford Interexpertiza LLC O’Neill & Borges Chance Diana Emanuela Ispas Laura Sarghiuta Nestor Nestor Diculescu Pavel Karpunin Patricia Salichs Andrei Badiu Sarghiuta laura law Kingston Petersen office Capital Legal Services LLC O’Neill & Borges 3B EXPERT AUDIT, member Stanciulescu Iulia Cristina Antonio Santos of Russell Bedford Romana Schuster Maria Kosova D&B David si Baias SCA - Pietrantoni Méndez & International PricewaterhouseCoopers Orrick, Herrington & Romania Sutcliffe LLP Alvarez LLP Cristopher Berlew Alexandru Slujitoru Vasile Iulian Eduardo Tamargo Salans D & B David si Baias S.C.A. Alyona Kozyreva Conelectro Macleod Dixon Coto Malley & Tamargo, Monica Biciusca David Stabb LLP Anghel Stabb & Partners Crenguta Leaua Anghel Stabb & Partners Irina Kultina Tanasescu, Leaua, Cadar & Yasmin Umpierre-Chaar Emanuel Băncilă Russell Bedford Asociatii Sorin Corneliu Stratula International O’Neill & Borges D&B David si Baias SCA Stratula Mocanu & Cristian Lina Stepan Lubavsky Carlos Valldejuly Lucian Catrinoiu Asociatii Lina & Guia S.C.A Hannes Snellman LLC O’Neill & Borges Stoica & Asociatii Andrei Săvescu Amalia Lincaru Travis Wheatley Attorneys-at-Law Săvescu si Asociatii Dmitry Lyakhov Salans Russin & Vecchi, LLC. O’Neill & Borges Mara Ciju Laura Tiuca Lina & Guia S.C.A Edita Lovin Salans Ilya Murzinov QATAR Retired Judge of Romanian Baker & McKenzie Victor Ciocîltan Supreme Court of Justice Anda Todor Abdelmoniem Abutiffa Oancea Ciocîltan & Salans Sergey Naumkin Asociatii Dumitru Viorel Manescu Qatar International Law Igor Nevsky Firm National Union of Civil Madalina Trifan Marinela Cioroab Law Notaries of Romania Salans Russell Bedford Ahmad Anani Savescu si Asociatii International Oana Manuceanu Lorena Tudor Al Tamimi & Company Anamaria Corbescu Andrey Odabashian Advocates & Legal D&B David si Baias SCA PricewaterhouseCoopers Salans PricewaterhouseCooper Consultants Gelu Titus Maravela Anca Vatasoiu Nisrine Boutros Dorin Coza Muşat & Asociaţii Salans Gennady Odarich International Legal Sulica Protopopescu PricewaterhouseCoopers Vonica Carmen Medar Mihai Vintu Legal Services Consultants LLC D & B David si Baias S.C.A. D&B David si Baias SCA Tiberiu Csaki Olga Sirodoeva Ian Clay Rodica Miu Cristina Virtopeanu PricewaterhouseCoopers Salans Orrick, Herrington & D&B David si Baias SCA Nestor Nestor Diculescu Sutcliffe LLP Michel Daillet Anca Danilescu Kingston Petersen Dominic Morega Rainer Stawinoga International Legal Zamfirescu Racoci Predoiu Law Partnership Muşat & Asociaţii Roxana Vornicu Russia Consulting Consultants LLC Nestor Nestor Diculescu Adriana Neagoe Hasan El Shafiey Peter De Ruiter Kingston Petersen Ivetta Tchistiakova-Berd National Bank of Romania Nadoury & Nahas Law PricewaterhouseCoopers Gide Loyrette Nouel Alina Zarzu Vostok Offices Luminita Dima Manuela Marina Nestor Taxhouse SRL Dalal K. Farhat Nestor Nestor Diculescu Nestor Nestor Diculescu Pavel Timofeev Kingston Petersen Arab Engineering Bureau Kingston Petersen Hannes Snellman LLC 244 DOING BUSINESS 2011

Vladislav Zabrodin Sandrali Sebakara Ali. R. Al-Edrees Mustafa Saleh Alioune Ka Capital Legal Services LLC Bureau d’Etudes CAEDEC Al-Bassam EMDAD Arriyadh Etude Notariale Ka Evgeny Zavarzin Ravi Vadgama Nasser Alfaraj Firas` Sawaf Papa Ismaél Ka Orrick (CIS) LLC Credit Reference Bureau Baker & McKenzie Bahrain Law Office of Hassan Etude Notariale Ka Africa Limited, Kenya Manama Mahassni Andrey Zelenin Oumy Kalsoum Gaye Lidings Law Firm SAMOA Nader Alharbi George Sayen Chambre de Commerce Al-Jadaan & Partners Law Baker & McKenzie Bahrain d’Industrie et Alexei Zhuk Firm Manama d’Agriculture de Dakar Hannes Snellman LLC Mike Betham Transam Ltd. Abdullah Al-Hashim Abdul Shakoor Sidy Kanoute RWANDA Lawrie Burich Al-Jadaan & Partners Law Globe Marine Services Co. Cabinet Ledoux Seina Quantum Contrax Ltd. Firm Emmanuel Abijuru Wisam Sindi Mouhamed Kebe Hesham Al-Homoud Cabinet d’Expertise en Murray Drake The Allaince of Abbas SCP GENI, SANKALE & Droit des Affaires Drake & Co. The Law Firm of Dr. F. Ghazzawi & Co. and KEBE Hesham Al-Homoud Hammad, Al-Mehdar & Co. Nippur Aranibar Ruby Drake Ousseynou Lagnane Abdulrahman Al-Ibrahim Peter Stansfield National Bank of Rwanda Drake & Co. BDS Electricity & Al-Jadaan & Partners Law Purushothaman Balakrishnan Graham Hogarth Co-Generation Regulatory Firm Patricia Lake Diop Authority Etude Me Patricia Lake Swift Freight Transam Ltd. Sameh M. Toban International (Rwanda) Diop George Latu Ahmed Aljabr Toban, Attorneys at law & Moussa Mbacke Alberto Basomingera Latu Ey Lawyers Advanced Elements Est Legal Advisors Etude notariale Moussa Cabinet d’Avocats Mohammed Al-Jadaan Natasha Zahid Mhayimana Vitaoa Pele Fuata’i Mbacke Ministry of Natural Al-Jadaan & Partners Law Baker Botts LLP Guillermo Bolaños Firm Mamadou Mbaye Resources & Environment Abdul Aziz Zaibag National Bank of Rwanda SCP Mame Adama Gueye & John Ryan Nabil Abdullah Al-Mubarak Alzaibag Consultants Associés Pierre Célestin Bumbakare Saudi Credit Bureau - Transam Ltd. Soudki Zawaydeh Ibrahima Mbodj Rwanda Revenue SIMAH Authority Patea Malo Setefano Al Juraid & Company / Cabinet Ledoux Seina Fayez Al-Nemer PricewaterhouseCoopers Ministry of Natural Adeline Messou Claudine Gasarabwe Resources & Environment Talal Bin Naif Al-Harbi Gasarabwe Claudine & Law Firm SENEGAL FIDAFRICA / Tanya Toailoa PricewaterhouseCoopers Associes Ayedh Al-Otaibi To’ailoa Law Office Khaled Abou El Houda Pierre Michaux Jean Havugimana Saudi Arabian General Cabinet Kanjo Koita Rwanda Revenue Toleafoa RS Toailoa Investment Authority FIDAFRICA / To’ailoa Law Office Diaby Aboubakar PricewaterhouseCoopers Authority Mohammed Al-Soaib BCEAO Désiré Kamanzi SÃO TOMÉ AND Al-Soaib Law Firm Aly Mar NDIAYE M. Cissé Commission de Régulation Kamanzi, Ntaganira & PRINCIPE Wicki Andersen Associates Construction Metallique du Secteur de l’Electricité Baker Botts LLP Africaine Angélique Kantengwa António de Barros A. Aguiar Cheikh Tidiane Ndiaye Abdul Moeen Arnous National Bank of Rwanda SOCOGESTA Rita Da Costa Fall Secom-Afrique Law Office of Hassan André Aureliano Aragão APIX -Agence chargée Pape M. Ndiaye Theophile Kazaneza Mahassni de la Promotion de Kigali Bar Association André Aureliano Aragão Damco Senegal Dakar Jurisconsulta & Advogado Khalid Asitani l’Investissement et des Rodolphe Kembukuswa EMDAD Arriyadh Grands Travaux Ablaye N’Diaye Edmar Carvalho SDV Logistics Ltd. Service Régional de l’Urba Miranda Correia Wael Bafakieh Amadou Diouldé Diallo de Dakar D.A.U Isaïe Mhayimana Amendoeira & Associados Bafakih & Nassief Ministère de l’Urbanisme,de l’Habitat, Joséphine Ngom Cabinet d’Avocats Abreu Conceição Mahmoud Yahya Fallatah Mhayimana de la Construction et de l’ FIDAFRICA / Soares Da Costa National Water Company Hydraulique PricewaterhouseCoopers Joseph Mpunga Celiza Deus Lima Majed Mohammed Garoub Fidèle Dieme Bara Sady Kigali City Construction One Stop Centre JPALMS Advogados Law Firm of Majed M. Senelec Port Autonome de Dakar Garoub Alexandre Mugenzangabo Saul Fonseca Issa Dione Mbacké Sene Imad El-Dine Ghazi Mucyo & Associés Miranda Correia Senelec Senelec Amendoeira & Associados Law Office of Hassan Richard Mugisha Mahassni Alassane Diop Daniel-Sedar Senghor Raul Mota Cerveira Trust Law Chambers DP World Etude Notariale Miranda Correia Rahu Goswami Virginie Mukashema Amendoeira & Associados Law Office of Hassan Fodé Diop Allé Sine Mahassni Art Ingegierie Afrique Direction Générale des Léopold Munderere Cláudia Santos Impôts et Domaines - DGID Avocat Miranda Correia Shadi Haroon Khadijatou Fary Diop Amendoeira & Associados Law Office of Mohanned Thiombane Codou Sow-Seck Pothin Muvara Bin Saud Al-Rasheed in Cabinet Jurafrik Conseil SCP GENI, SANKALE & Office of the Registrar of SAUDI ARABIA association with Baker en Affaires (JCA) KEBE Land Titles Botts LLP Amadou Drame Mor Talla Tandian Asad Abedi Ernest Mwiza Jochen Hundt Cabinet d’Avocat Etude Ba & Tandian Ernest Mwiza The Allaince of Abbas F. Ghazzawi & Co. and Al-Soaib Law Firm Cheikh Fall Dominique Taty Andre Ndejuru Hammad, Al-Mehdar & Co. Zaid Mahayni Cabinet d’Avocat FIDAFRICA / Mr Andre Ndejuru PricewaterhouseCoopers Danya Aboalola Law Office of Hassan Hamza Fall Martin Nkurunziza Bafakih & Nassief Mahassni SCP Mame Adama Gueye & Ousmane Thiam Deloitte Ahmed Mekkawy Associés Maersk Logistics Senegal Anas Akel Dakar Abel Nsengiyumva Bafakih & Nassief Bafakih & Nassief Balla Gningue Cabinet Abel Nsengiyumva SCP Mame Adama Gueye & Ibra Thiombane Naïm Al Chami Abdulrahman M. Al Mohizai Electricity & Associés Cabinet Jurafrik Conseil Jean Claude Nsengiyumva Talal Abu-Ghazaleh Legal en Affaires (JCA) Tribunal de Commerce de (TAG-Legal) Co-Generation Regulatory Khaled A. Houda Musanze Authority Cabinet Ledoux Seina Emmanuel Yehouessi Ahmed Al Jaber Fadi Obaidat BCEAO Paul Pavlidis EMDAD Arriyadh Matthias Hubert Credit Reference Bureau Talal Abu Gazaleh Legal FIDAFRICA / Africa Limited Fayez Aldebs (TAG-Legal) PricewaterhouseCoopers Al Juraid & Company / PricewaterhouseCoopers ACKNOWLEDGMENTS 245

SERBIA Aleksandar Mančev Miloš Vulić Leslie Theophilus Clarkson K. Latha Prica & Partners Law Prica & Partners Law Ahmry Services Accounting & Corporate Milos Andjelković Office Office Regulatory Authority, Wolf Theiss Michaela Kadijatu Conteh ACRA Milena Manojlović Milenko Vucaj Wright & Co. Bojana Babić Gide Loyrette Nouel, Elektrodistribucija Yvonne Lay Bojović Dašić Kojović member of Lex Mundi Beograd d.o.o. Mariama Dumbuya Ministry of Finance Renner Thomas & Co., Dragan Bando Vladimir Milić Bojan Zepinić Adele Chambers Eng Beng Lee Legal Advisory Group PricewaterhouseCoopers BSD Advisors Tax & Rajah & Tann LLP Finance William L. Farmer Marija Bojović Vladimir Milošević Ministry of Lands, Jonathan Lee Bojović Dašić Kojović Joksović, Stojanović and Miloš Živković Country Planning and the Rajah & Tann LLP Partners Živković & Samardžić Law Environment Milan Brković office Kwok Ting Lee Association of Serbian Marko Mrvić Eke Ahmed Halloway Partners Group Pte Ltd. Banks Law Office Kosić SEYCHELLES Halloway & Partners (Singapore) Branko Bukvić Djordje Nikolić Millicent Hamilton-Hazeley Laura Liew Živković & Samardžić Law Nikolić Kokanović Laura. A. Alcindor Valabhji Clas Legal Legis Point LLC office Otasević Law Office Sterling Offshore Limited Francis Kaifala Yik Wee Liew Peter Burnie Lidija Obrenović France Gonzalves Bonte Wright & Co. WongPartnership LLP PricewaterhouseCoopers Bojović Dašić Kojović Barristers Notary Public Mariama Kallay Kexin Lim Ana Čalić Darija Ognjenović Bobby Brantley Jr. Government of Sierra PricewaterhouseCoopers Prica & Partners Law Prica & Partners Law Sterling Offshore Limited Leone Office Office William Lim Francis Chang-Sam Samuel Kargbo Credit Bureau Singapore Jovan Cirković Igor Oljačić Law Chambers of Francis Clas Legal Pte Ltd. Harrison Solicitors Law Office Kosi Chang-Sam Shiaka Kawa Chris Loh Nataša Cvetičanin Djuro Otasević Lucienne Charlette Edra Consultancy PricewaterhouseCoopers Law Offices Janković, Nikolić Kokanović Seychelles Registrar Popović & Mitić Otasević Law Office General George Kwatia Mei Xin Loh PricewaterhouseCoopers Wong Tan & Molly Lim LLC Vladimir Dabić Vladimir Perić Andre D. Ciseau The International Center Prica & Partners Law Seychelles Ports Thelma Kelechi Osili Hwei Min Ng for Financial Market Office Authority Wright & Co. Ministry of Manpower Development Vukasin Petković Antony Derjacques Kingsley Owusu-Ewli Max Ng Lidija Djerić Prica & Partners Law Derjacques & Elizabeth PricewaterhouseCoopers Gateway Law Corporation Chambers Law Offices Popović, Office Christopher J. Peacock Sheikh Babu Nooruddin Popović, Samardžija & Alex Ellenberger Serpico Trading Al Noor International Popović Mihajlo Prica Prica & Partners Law Locus Architecture Pty. Enterprises (Singapore) Pte. Ltd. Ltd. Uroš Djordjević Office Fatmata Sorie Beng Hong Ong Živković & Samardžić Law Branko Radulović Gerard Esparon Wright & Co. Wong Tan & Molly Lim LLC office Seychelles Ministry of Regulatory Review Unit Eddinia Swallow Terrence Ong Bojana Djurović National Development Nebojša Savičević Wright & Co. Accounting & Corporate Wolf Theiss Conrad Lablache Regulatory Authority, Trimo inzenjering d.o.o. Alhaji Timbo François d’Ornano Pardiwalla Twomey ACRA Ana Stanković Lablache National Power Authority Gide Loyrette Nouel, Tan Peng Chin member of Lex Mundi Moravčevic, Vojnović Darcy White & Zdravković o.a.d. u Roy Labrosse Tan Peng Chin LLC Electrical Solutions PricewaterhouseCoopers Dragan Draca saradnji sa Schönherr See Tiat Quek PricewaterhouseCoopers Rowland Wright Milan Stefanović Margaret Nourice PricewaterhouseCoopers Stamp Duty Commission Wright & Co. Danica Gligorijević Regulatory Review Unit Shari Rasanayagam Prica & Partners Law Unice Romain SINGAPORE Kinetica Pte. Ltd. (the Office Milo Stevanovich Booz Allen Hamilton Seychelles Ports corporate services arm Petar Kojdić Belgrade Authority Malcolm BH Tan associated with Kelvin Chia Partnership) Moravčevic, Vojnović Serge Rouillon Insolvency & Public & Zdravković o.a.d. u Jovana Stevović Trustee’s Office Nikolić Kokanović Attorney-at-Law David Sandison saradnji sa Schönherr Hooi Yen Chin PricewaterhouseCoopers Otasević Law Office Divino Sabino Čedomir Kokanović Gateway Law Corporation Petar Stojanović Pardiwalla Twomey Disa Sim Nikolić Kokanović Lablache Paerin Choa Rajah & Tann LLP Otasević Law Office Joksović, Stojanović and Partners Kieran B. Shah TSMP Law Corporation Douglas Tan Dubravka Kosić Barrister & Attorney- Douglas Chow Steven Tan PAC, member Law Office Kosić Milena Tasić Nikolić Kokanović at-Law Ministry of Trade & of Russell Bedford International Marija Kostić Otasević Law Office Rupert Industry Law Offices Janković, Seychelles Ministry of Kit Min Chye Roy Tan Popović & Mitić Lidija Tomasović Law Offices Popović, Finance Tan Peng Chin LLC Singapore Customs Vidak Kovačević Popović, Samardžija & Harry Tirant Paula Eastwood Winston Tay Wolf Theiss Popović Tirant & Associates PricewaterhouseCoopers Singapore Customs Marija Krizanec Ana Tomić Melchior Vidot Aaron Goh Siu Ing Teng Juric and Partners Joksović, Stojanović and Supreme Court of PricewaterhouseCoopers Singapore Land Authority Attorneys at Law Partners Seychelles Jennifer Yeo Zach Kuvizić Jovana Tomić May Ching Ida Han Yeo-Leong & Peh LLC Kuvizić Law Office Živković & Samardžić Law SIERRA LEONE Donaldson & Burkinshaw office Sheau Peng Hoo Stefanie Yuen Thio Marc Lassman Desmond D. Beckley Subordinate Courts TSMP Law Corporation Booz Allen Hamilton Snežana Tosić Dalttech / DESMI Serbia Belgrade Serbian Business Registers Enterprises Janet Koh SLOVAK REPUBLIC Agency Miladin Maglov Evelyn Bening Accounting & Corporate Regulatory Authority, Serbian Business Registers Tanja Vasić PricewaterhouseCoopers Allen & Overy LLP Agency Bojović Dašić Kojović ACRA Roy Chalkley Zuzana Amrichová Marijana Malidzan Ashok Kumar PricewaterhouseCoopers Shipping Agencies Ltd. Allen & Gledhill LLP Regulatory Review Unit (Bolloré Africa Logistics) 246 DOING BUSINESS 2011

Martina Behuliaková Maria SvidroHová Mia Kalaš Andrej Poglajen Gretchen de Smit Geodesy, Cartography and Monarex audit consulting Odvetniki Šelih & Chamber of Craft and Edward Nathan Cadastre Authority of the Partnerji Small Business of Slovenia Sonnenbergs Inc. Slovak Republic Michal Toman PricewaterhouseCoopers Janos Kelemen Aleksander Rajh Daniel Francois Fyfer Jana Borská PricewaterhouseCoopers Viator & Vektor Cliffe Dekker Hofmeyr Inc. Čechová & Partners, Roman Turok-Hetes member of Lex Mundi National Bank of Miro Koaak Marjana Ristevski Elise Gibson Vid Kobe PricewaterhouseCoopers Grosskopff Lombart Margareta Boskova Peter Varga Huyberechts & Ass PricewaterhouseCoopers PRK Partners s.r.o. Filipov, Petrovič, Jeraj Bostjan Sedmak advokátní kancelář in partnerji o.p., d.o.o. Schönherr Rechtsanwälte Tim Gordon-Grant Todd Bradshaw in cooperation with GmbH / Attorneys-at-Law Bowman Gilfillan, member PricewaterhouseCoopers Martin Vavrinčík Schönherr of Lex Mundi Čechová & Partners, Nina Šelih Ján Budinský member of Lex Mundi Marijan Kocbek Odvetniki Šelih & Kim Goss Slovak Credit Bureau, s.r.o. DLA Piper LLP Partnerji Bowman Gilfillan, member Zuzana Wallova of Lex Mundi Peter Cavojsky National Bank of Slovakia Rok Kokalj Melita Trop CLServices, s.r.o. Rojs, Peljhan, Prelesnik & Miro Senica in Odvetniki Igno Gouws Dagmar Zukalová partnerji, o.p., d.o.o. Webber Wentzel Katarína Čechová Zukalová - Advokátska Lea Volovec Čechová & Partners, kancelária s.r.o. Vita Korinaek Law Office Jadek & Pensa Danie Hattingh member of Lex Mundi City Studio d.n.o. - o.p. Multi Freight Services SLOVENIA Kristina Cermakova Vida Kovše Matthias Wahl Simone Immelman Peterka & Partners Marjan Babi Odvetniki Šelih & Schönherr Rechtsanwälte Cliffe Dekker Hofmeyr Inc. Partnerji GmbH / Attorneys-at-Law Jana Fabianova Agency of the Republic Unathi Kondile Čechová & Partners, of Slovenia for Public Nevenka Kržan Katja Wostner Bowman Gilfillan, member member of Lex Mundi Legal Records and Related KPMG Slovenia Ljubljana BDO EOS Svetovanje d.o.o. of Lex Mundi Services Peter Formela Nada Kumar Anka Zagar Ryan Kraut ABONEX, s.r.o. Barbara Balanti Cargo-Partner BDO Spencer Steward Odvetniki Šelih & Alea Lunder CMS Reich-Rohrwig Hainz Southern African Miroslava Terem Greatiaková Partnerji Tina Žvanut Mioč Co- (Pty) PricewaterhouseCoopers d.o.o Law Office Jadek & Pensa Teja Batagelj Limited Marjan Mahni d.n.o. - o.p. Simona Halakova Agency of the Republic Matthew Kruger KPMG Slovenia Ljubljana Čechová & Partners, of Slovenia for Public James Apaniai Webber Wentzel member of Lex Mundi Legal Records and Related Nina Mlakar James Apaniai Lawyers Services Njah Martins Radoslava Hoglová Eva Možina SOLOMON University of Stellenbosch Zukalová - Advokátska Ana Berce Miro Senica in Odvetniki ISLANDS kancelária s.r.o. Odvetniki Šelih & Gabriel Meyer Clare Moger Partnerji Ruth Liloqula Deneys Reitz Inc./ Africa Miroslav Jalec PricewaterhouseCoopers Legal Zapadoslovenska Nataša Božović Ministry of Justice and energetika, a.s. Bank of Slovenia Lojze Mrhar Legal Affairs Kacey Viator & Vektor Haelo Pelu African Seas Freight Michaela Jurková Erika Braniselj Forwarders Matjaz Nahtigal Ministry of Justice and Čechová & Partners, Egon Breitenberger member of Lex Mundi Odvetniki Šelih & Legal Affairs Sizwe Msimang Administration Unit Partnerji Roselle R. Rosales Bowman Gilfillan, member Tomáa Kamenec Ljubljana of Lex Mundi Dedák & Partners Siniaa Niaavi Pacific Architects Ltd. Mitja Černe Kemp Munnik Data d.o.o Gregory Joseph Sojnocki Veronika Keszeliova BDO EOS Svetovanje d.o.o. BDO Spencer Steward Jure Nikoli Morris & Sojnocki Čechová & Partners, Vid Čibej Southern African member of Lex Mundi Cargo-Partner Chartered Accountants PricewaterhouseCoopers Co-Ordination (Pty) Roman Konrad Matic Novak Pamela Wilde Limited Andrej Cvar Profinam, s.r.o. Rojs, Peljhan, Prelesnik & Ministry for Justice and Dave Oshry City Studio partnerji, o.p., d.o.o. Legal Affairs Soňa Kročková Fordham & Oshry Inc., Energy Agency of the Sonja Omerza member of Russell Bedford PricewaterhouseCoopers Republic of Slovenia SOUTH AFRICA PricewaterhouseCoopers International Lubomir Lesko Luka Fabiani Grega Peljhan Ann Aitken Bradleigh Scott Peterka & Partners Filipov, Petrovič, Jeraj Rojs, Peljhan, Prelesnik & Baker & McKenzie TransUnion Marek Lovas in partnerji o.p., d.o.o. partnerji, o.p., d.o.o. Ross Alcock Andres Sepp PricewaterhouseCoopers in cooperation with Schönherr Pavle Pensa Edward Nathan Office of the Chief Lucia Magova Law Office Jadek & Pensa Sonnenbergs Inc. Registrar of Deeds PricewaterhouseCoopers Ana Filipov Filipov, Petrovič, Jeraj d.n.o. - o.p. Mark Badenhorst Richard Shein Přemysl Marek in partnerji o.p., d.o.o. Bostjan Petauer PricewaterhouseCoopers Bowman Gilfillan, member of Lex Mundi Peterka & Partners in cooperation with BDO EOS Svetovanje d.o.o. Loren Benjamin Schönherr Jaroslav Niznansky Tomaž Petek PricewaterhouseCoopers Arvind Sinha Ana Grabnar Business Advisors Group MN Legal s.r.o. Surveying & Mapping Kobus Blignaut Rojs, Peljhan, Prelesnik & Authority Johann Spies Ladislav Pompura partnerji, o.p., d.o.o. Edward Nathan Monarex audit consulting Tomaž Petrovič Sonnenbergs Inc. Webber Wentzel Barbara Guzina Schönherr Rechtsanwälte Matthew Bonner Jane Strydom Gerta Sámelová-Flassiková Deloitte Alianciaadvokátov ak, GmbH / Attorneys-at-Law Baker & McKenzie TransUnion Andrej Jarkovič s.r.o. Natasa Pipan Nahtigal Johan Botes Claire van Zuylen Law Firm Janežič & Odvetniki Šelih & Michal Simunic Jarkovič Ltd. Cliffe Dekker Hofmeyr Inc. Bowman Gilfillan, member Partnerji of Lex Mundi Čechová & Partners, Beric Croome member of Lex Mundi Jernej Jeraj Petra Plevnik Edward Nathan St Elmo Wilken Filipov, Petrovič, Jeraj Miro Senica in Odvetniki Jaroslav Škubal in partnerji o.p., d.o.o. Sonnenbergs Inc. Mervyn Taback Incorporated PRK Partners s.r.o. in cooperation with Igor Podbelšek Haydn Davies advokátní kancelář Schönherr Elektro Ljubljana d.d Webber Wentzel Andrew Wood Lubica Suhajova Grosskopff Lombart Živa Južnič Bojan Podgoraek Paul De Chalain PricewaterhouseCoopers Huyberechts & Ass Odvetniki Šelih & Notariat PricewaterhouseCoopers Partnerji Zambia Lusaka ACKNOWLEDGMENTS 247

SPAIN Daniel Marín Chamindi Ekanayake Neil Coates Charles Walwyn Gómez-Acebo & Pombo Nithya Partners PricewaterhouseCoopers PricewaterhouseCoopers Allen & Overy LLP Abogados Amila Fernando Joanna Collins Deidre N. Williams Basilio Aguirre Ana Martín Julius & Creasy Inland Revenue Authority WalwynLaw Registro de la Propiedad J & A Garrigues, S.L. de España Jivan Goonetilleke Tamara Daniel ST. LUCIA Jorge Martín - Fernández D.L. & F. De Saram Henderson Legal Chambers Nuria Armas Clifford Chance Clive Antoine Banco de España Naomal Goonewardena Jan Dash Gabriel Martínez Nithya Partners Liburd and Dash Ministry of Ana Armijo Martinez, Ojeda y Communications Works Ashurst Asociados, member Merinka Gunawardane Peter Transport and Public Sudath Perera Associates P.W.Davids & Associates Utilities Jacobo Baltar of Russell Bedford International Baker & McKenzie Sean Henricus Kennedy de Silva Thaddeus M. Antoine José Manuel Mateo Tiruchelvam Associates Customs and Excise Francis & Antoine Santiago Barrenechea J & A Garrigues, S.L. Department Landwell, Dharshika Herath Gunarathna Candace Cadasse PricewaterhouseCoopers Nicolás Nogueroles Peiró Sudath Perera Associates Terence Decosta Nicholas John & Co. Legal Services Colegio de Registradores Ministry of Sustainable Sonali Jayasuriya Development Peter I. Foster Vicente Bootello de la Propiedad y D.L. & F. De Saram Peter I. Foster & Mercantiles de España H. Grant Associates J & A Garrigues, S.L. Tudor Jayasuriya Ana Novoa Caribbean Associated Agustín Bou F.J. & G. De Saram, member D. Francis Baker & McKenzie Attorneys Jausas of Lex Mundi Peterson D. Francis Jose Palacios Barbara L. Hardtman Worldwide Shipping & Héctor Bouzo Cortejosa Inoka Jayawardhana J & A Garrigues, S.L. Hardtman & Associates Customs Services Ltd. Solcaisur S.L. F.J. & G. De Saram, member Daniel Parejo Ballesteros of Lex Mundi K. Gregory Hardtman Trevor Louisy Antonio Bravo J & A Garrigues, S.L. Hardtman & Associates St. Lucia Electricity Eversheds Lupicinio Mahes Jeyadevan Services Ltd. Guillermo Rodrigo PricewaterhouseCoopers Marsha T. Henderson Laura Camarero Clifford Chance Henderson Legal Chambers Charlene Mae Magnaye Baker & McKenzie Yudhishtran Kanagasabai PricewaterhouseCoopers Déborah Rodríguez PricewaterhouseCoopers Dollrita Jack-Cato Lorenzo Clemente Naranjo Clifford Chance Webster Dyrud Mitchell Duane C. Marquis J & A Garrigues, S.L. Janaka Lakmal NLBA Architects Eduardo Rodríguez-Rovira Credit Information Bureau Stanley Jacobs Francisco Conde Viñuelas Uría & Menéndez, member Ltd. SKIPA Bradley Paul Cuatrecasas, Gonçalves of Lex Mundi Bradley Paul Associates Pereira Poorna Mendis Peter Jenkins Iñigo Sagardoy F.J. & G. De Saram, member Jenkins & Associates Richard Peterkin Jaume Cornudella i Marquès of Lex Mundi PricewaterhouseCoopers Sagardoy Abogados, Dahlia Joseph Landwell, Abogados y member of Ius Laboris Asesores Fiscales Fathima Mohamed Daniel Brantley & Leandra Gabrielle Verneuil Eduardo Santamaría Moral Sudath Perera Associates Associates Chambers of Jennifer Remy Sara Crespo J & A Garrigues, S.L. & Associates J & A Garrigues, S.L. Fathima Amra Mohamed Damian E. S. Kelsick Ramón Santillán Sudath Perera Associates Kelsick, Wilkin and Andie A. Wilkie Patricia de Anduaga Banco de España Ferdinand Gordon & Gordon Co. Echecopar Abogados Law Thilanka Ratnayaka Firm Catalina Santos Tiruchelvam Associates Elizabeth A. Kelsick ST. VINCENT AND J & A Garrigues, S.L. Kelsick, Wilkin and THE GRENADINES Almudena del Río Galán Hiranthi Ratnayake Ferdinand Colegio de Registradores Pablo Santos PricewaterhouseCoopers Herman Liburd Kay R.A. Bacchus-Browne de la Propiedad y Gómez-Acebo & Pombo Perera Sanjeevani Mercantiles de España Abogados Liburd and Dash Kay Bacchus - Browne Nithya Partners Chambers Agustín Del Río Galeote Cristina Soler Marcella Liburd Shane Silva Aurin Bennett Gómez-Acebo & Pombo Gómez-Acebo & Pombo Bryant & Liburd Julius & Creasy Aurin Bennett Architects Abogados Abogados Tamara Malcolm Priya Sivagananathan Anselmo Diaz Fernández Angel Suárez-Barcena Liburd and Dash Graham Bollers Bank of Julius & Creasy Regal Chambers Francisco Téllez Adeola Moore Malarmathy Tharmaratnam Yune Dirube Rubio J & A Garrigues, S.L. Inland Revenue Authority Rickie Burnett Echecopar Abogados Law Tiruchelvam Associates High Court Adrián Thery Jeoffrey Nisbett Firm Sithie Tiruchelvam J & A Garrigues, S.L. Jeffrey & Nisbetts Parnel R. Campbell Rossanna D’Onza Tiruchelvam Associates Campbell’s Chambers Alejandro Valls Miselle O’Brien Baker & McKenzie Charmalie Weerasekera Baker & McKenzie Dublin and Johnson Mira E. Commissiong Antonio Fernández Sudath Perera Associates Equity Chambers Ricardo Veloso Sandrine Powell-Huggins J & A Garrigues, S.L. Shashi Weththasinghe VMP - Veloso, Mendes, Pato Henderson Legal Chambers Natalie Creese Valentín García González Julius & Creasy National Commercial Bank e Associados - Sociedade de Randy Prentice Cuatrecasas, Gonçalves (SVG) Ltd. (NCB (SVG) Ltd.) Pereira Juan Verdugo ST. KITTS AND Frank B. Armstrong Ltd. J & A Garrigues, S.L. NEVIS Gillian DaSilva Borja García-Alamán Nervin Rawlins National Commercial Bank J & A Garrigues, S.L. Carlos Vérgez Muñoz Michella Adrien Inland Revenue Authority (SVG) Ltd. (NCB (SVG) Ltd.) Clifford Chance Cristina Gomendio Michella Adrien Law Larkland M. Richards Theona R. Elizee-Stapleton Office J & A Garrigues, S.L. SRI LANKA Larkland M. Richards & Commerce & Intellectual Rublin Audain Associates Property Office (CIPO) Juan Ignacio Gomeza Villa Shanaka Amarasinghe Audain & Associates Arlene Ross-Daisley Tamara Gibson-Marks Notario de Bilbao Julius & Creasy Georid Belle Webster Dyrud Mitchell High Court Registrary Joaquín Rodriguez Hernández Savantha De Saram Customs & Excise Anastacia Saunders Colegio de Registradores Sean Joachim D.L. & F. De Saram Department Frank B. Armstrong Ltd. CaribTrans Igor Kokorev Sharmela de Silva Nicholas Brisbane Warren Thompson Pérez - Llorca Robin John Tiruchelvam Associates N. Brisbane & Associates Constsvcs KPMG Jaime Llopis Sadhini Edirisinghe Idris Fidela Clarke Vernon S. Veira Stanley John Cuatrecasas, Gonçalves F.J. & G. De Saram, member Financial Services Pereira Vernon S. Veira & Elizabeth Law Chambers of Lex Mundi Department Associates 248 DOING BUSINESS 2011

Brenan B. King SURINAME José Rodrigues Jesper Schönbeck Patrick Weber Equinox Marine Surveying Rodrigues & Associates Advokatfirman Vinge KB, EKZ Elektrizitätswerke & Consulting Marcel K. Eyndhoven member of Lex Mundi des Kantons Zürich N.V. Energiebedrijven P.M. Shilubane Roxann Knights Suriname P.M. Shilubane & SWITZERLAND Marc Widmer Knights Chambers Associates Froriep Renggli Stanley Marica Amr Abdel Aziz Serge L’Africain Advokatenkantoor Marica Bob Sigwane Pascal Wirth Scotiabank Sigwane and Partners CMS von Erlach Henrici PricewaterhouseCooper Law Firm AG Errol E. Layne Anouschka Nabibaks Pieter Smoor SYRIAN ARAB Errol E. Layne Chambers Building design group Rashid Bahar BDO AbrahamsRaijmann & Bär & Karrer AG REPUBLIC Charlene Mae Magnaye Partners Bradford Mark Walker Beat M. Barthold PricewaterhouseCoopers Nannan Panday J.C.P. Brad Walker Architects Boulos Al Ashhab Froriep Renggli Auditing Consulting Moulton Mayers Nannan Panday Lawyers Patricia Zwane Christian Berger Accounting Center Moulton Mayers Rita Ramdat - Thakoer TransUnion ITC PricewaterhouseCoopers Mouazza Al Ashhab Architects Chamber of Commerce & Industry SWEDEN Marc Bernheim Auditing Consulting Sabrina Neehall Accounting Center Scotiabank Angèle J. Ramsaransing-Karg Staiger, Schwald & Nicklas Anth Partner Ltd. Rawaa Al Midani Floyd A. Patterson BDO AbrahamsRaijmann & Panalpina AB Partners Sébastien Bettschart Ministry of Trade & International Liaison Martin Bergander Economy Partner BDO Eastern Adiel Sakoer Abels Avocats Gärde Wesslau Bisher Al-Houssami Caribbean N.V. Global Expedition Bernhard G. Burkard Advokatbyrå AL-ISRAA Int’l Freight Notariat Bernhard Richard Peterkin Inder Sardjoe Mats Berter Forwarder PricewaterhouseCoopers Burkard N.V. Easy Electric MAQS Law Firm Abdul Raouf Hamwi Andrea Cesare Canonica Pamella Phillips Martha P. Schaap Alexander Broch Civil Engineering Office St. Vincent Port Authority Swiss Customs Hakrinbank N.V. Brochs Redovisningsbyraa Bashir Haza Maxime Chollet Irwina Phills Albert D. Soedamah KB Director: Directorate of Tavernier Tschanz St. Vincent Customs Lawfirm Soedamah & Linda Broström-Cabrera internal trade. Ministry Authority Associates PricewaterhouseCoopers Damien Conus of Trade & Economy Tavernier Tschanz Kalvin Pompey Radjen A. Soerdjbalie Pernilla Carring Yaser Hmedan Inland Revenue Authority Notariaat R.A. Soerdjbalie Advokatfirman Lindahl Robert P. Desax Yaser I. Hmedan’s Law Firm PricewaterhouseCoopers Patrice Roberts-Samuel Jennifer van Dijk-Silos Jenny Dangre Mazen Ibrahim Labour Department Law Firm Van Dijk-Silos Advokatfirman Vinge KB, Suzanne Eckert Ibrahim & Alousy Law Firm Shelford Stowe Rene van Essen member of Lex Mundi Wenger Plattner Fadi Kardous Physical planning and Vereniging Surinaams Roger Gavelin Gaudenz Geiger Kardous Law Office control Dep. Bedrijfsleven, Suriname PricewaterhouseCoopers Staiger, Schwald & Mazen N. Khaddour Arthur F. Williams Trade & Industry Partner Ltd. Association Lars Hartzell International Legal Williams & Williams Elmzell Advokatbyrå AB, Mark W. Hippenmeyer Bureau Carel van Hest L.A. Douglas Williams member of Ius Laboris Altenburger Ltd. Loubna Khoury legal+tax Law Firm of Phillips & Dayenne Wielingen - Verwey Emil Hedberg Auditing Consulting Williams Vereniging Surinaams Advokatfirman Vinge KB, Jakob Hoehn Accounting Center Bedrijfsleven, Suriname SUDAN member of Lex Mundi Pestalozzi, member of Lex Saad Kurdy Trade & Industry Mundi Association Petter Holm Elsaad Pharma Abdullah Abozaid Gärde Wesslau Ueli Huber SWAZILAND Zena Nahat Law Office of Abdullah A. Advokatbyrå Homburger Kardous Law Office Abozaid Veli Dlamini Carl-Axel Holmberg Urs Klöti Gabriel Oussi Abdalla Abuzeid Interfreight Pty. Ltd. Elmzell Advokatbyrå AB, Pestalozzi, member of Lex Oussi Law Firm Law Office of Abdalla A. Swaziland member of Ius Laboris Mundi Abuzeid Housam Safadi Vincent Galeromeloe Mats Holmlund Armin Marti Mohamed Ibrahim Adam Safadi Bureau TransUnion ITC Vattenfall Eldistribution PricewaterhouseCoopers Dr. Adam & Associates AB TAIWAN, CHINA Phumlile Tina Khoza Migros-Genossenschafts- Eihab Babiker Bengt Kjellson Bund Municipal Council of Vera Chang Eihab Babiker & Associates Manzini Lantmäteriet Georg Naegeli - Advocates LCS & Partners Paul Lewis Niklas Körling Homburger Elmugtaba Bannaga Victor Chang PricewaterhouseCoopers Setterwalls Advokatbyrå Patrick Niklaus Elkarib and Medani LCS & Partners Andrew Linsey Johan Lannering PricewaterhouseCoopers Tagwa Bashir Yu-Chien Chang PricewaterhouseCoopers MAQS Law Firm Sara Rousselle-Ruffieux SDV Transintra Sudan PricewaterhouseCoopers Mangaliso Magagula Johan Lindberg Tavernier Tschanz Amani Ejami Christine Chen Magagula & Hlophe Advokatfirman Lindahl Daniel Schmitz El Karib & Medani Winkler Partners Christoffer Monell PricewaterhouseCoopers Advocates Naledi Makhubu Edgar Y. Chen TransUnion ITC Mannheimer Swartling Andreas Staubli Tariq Mohmoud Elsheikh Advokatbyrå Tsar & Tsai Law Firm, Omer Sabelo Masuku PricewaterhouseCoopers member of Lex Mundi Dain Nevonen Mahmoud Elsheikh Omer & Maphanga Howe Masuku Daniel Steudler Eve Chen Associates Advocates Nsibande Advokatfirman Vinge KB, member of Lex Mundi Swisstopo, Directorate for Eiger Law Ahmed Mahdi Caroline Mlambo Cadastral Surveying Karl-Arne Olsson Hui-ling Chen Mahmoud Elsheikh Omer & Standard Bank Edmond Tavernier Gärde Wesslau Winkler Partners Associates Advocates Tavernier Tschanz Kenneth J. Motsa Advokatbyrå Yo-Yi Chen Amel M. Sharif Robinson Bertram Stephane Valat Mahmoud Elsheikh Omer & Mattias Örnulf Formosa Transnational Bongani Mtshali Hökerberg & Söderqvist Orrick, Herrington & Associates Advocates Sutcliffe LLP Chun-Yih Cheng Federation of Swaziland Advokatbyrå KB Abdel Gadir Warsama Formosa Transnational Employers and Chamber of Carl Östring Beatrice Vetsch Dr. Abdel Gadir Warsama Commerce Yu-Chung Chiu Magnusson PricewaterhouseCoopers Ghalib & Associates Legal Ministry of The Interior Firm Nozizwa Mulela Flurin von Planta Standard Bank Planta & Planta ACKNOWLEDGMENTS 249

Peter Dernbach Lloyd G. Roberts III Takhir Nabiev Jean Bosco Mugemana Sakchai Limsiripothong Winkler Partners Winkler Partners AITEN Consulting Group Info Consultancy Limited Weerawong, Chinnavat & Peangpanor Ltd. John Eastwood Michael Schreiber Sharif Rahimzoda Exaud Mushi Eiger Law Yangming Partners National Bank of NORPLAN Tanzania Pratchayapa Mahamontree Tajikistan Limited Siam City Law Offices Ltd. Steven Go Tanya Y. Teng PricewaterhouseCoopers Huang & Partners Jamshed Rahmonberdiev Octavian Mushukuma Angsuma Montienkasem Somon Capital JSC CRB Attorneys PricewaterhouseCoopers Ainsley Hsieh Bee Leay Teo Eiger Law Baker & McKenzie Faizali Rajabov Cheggy Mziray Sally Mouhim Technoinvest CRB Attorneys Tilleke & Gibbins Sophia Hsieh C.F. Tsai International Ltd. Tsar & Tsai Law Firm, Deep & Far, Attorneys- Ravshan Rashidov Alex Thomas Nguluma member of Lex Mundi at-Law Law Firm Lex REX Attorneys Felchesmi Mramba Tanzania Electric Supply Barbara Hsu Eric Tsai Bakhtiyor Rustamov Charles R.B. Rwechungura Company Limited – Tanesco SDV Logistics Ltd. PricewaterhouseCoopers Asian Business Group, CRB Attorneys member of Russell Bedford Anuwat Ngamprasertkul Robert Hsu Rita Tsai International Eric Rwelamira PricewaterhouseCoopers SDV Logistics Ltd. APL Adept Chambers Firdavs Sadikov Tanadee Pantumkomol Tony Hsu Joe Tseng Somon Capital JSC Emmy Salewi Chandler & Thong-ek Pamir Law Group LCS & Partners NORPLAN Tanzania Emin Sanginov Limited Ratana Poonsombudlert Margaret Huang Chao-Yu Wang Ministry of Labor Chandler & Thong-ek LCS & Partners Yangming Partners Tajikistan Rishit Shah PricewaterhouseCoopers Supan Poshyananda Nelson Huang Chien-jui Wang Marina Shamilova Securities and Exchange Yangming Partners CEPD Legal Consulting Group Geoffrey Sikira Commission CRB Attorneys T.C. Huang Shih-Ming You Takdir Sharifov Chitchai Punsan Huang & Partners Ministry of The Interior Association of Anti Crisis Eve Hawa Sinare Tilleke & Gibbins REX Attorneys Charles Hwang TAJIKISTAN Managers Tajikistan International Ltd. Yangming Partners Nurali Shukurov Richard Sisa Sudthana Puntheeranurak Gapcs James J.M. Hwang Bakhtiyor Abdulhamidov USAID/BEI, Pragma Corp National Credit Bureau Co. Ltd. Tsar & Tsai Law Firm, Akhmedov, Azizov & Elena Simonova Mohamed H. Sumar Abdulhamidov Attorneys member of Lex Mundi Konsultant Audit Sumar Varma Associates Ratchaburi Electricity Rasul Abdullaev Generating Holding Pcl. Joan Jing Habibullo Sulaymonov David Tarimo Representative PricewaterhouseCoopers Stroy Service PricewaterhouseCoopers Sutatip Raktiprakorn of “GAZPROM Siam City Law Offices Ltd. Nathan Kaiser zarubejneftegaz” in RT Construction Association Mustafa Tharoo Eiger Law Adept Chambers Piyanuj Ratprasatporn Sherzod Abdurakhmanov Mahmadyusuf Tashrifov Chih-Shan Lee National Bank of Sinare Zaharan Tilleke & Gibbins USAID/BEI, Pragma Corp International Ltd. Winkler Partners Tajikistan REX Attorneys Zarrina Adham Anake Rattanajitbanjong Yu-Hsun Li Aliya Utegaliyeva Humo THAILAND Tilleke & Gibbins PricewaterhouseCoopers PricewaterhouseCoopers Shavkat Akhmedov International Ltd. Jamshed Yusufiyon Allen & Overy LLP Justin Liang Akhmedov, Azizov & Vunnipa Ruamrangsri Baker & McKenzie Abdulhamidov Attorneys National Bank of Tajikistan Janist Aphornratana PricewaterhouseCoopers Chuh Ru Lin Najib Ashraf PricewaterhouseCoopers TANZANIA Thavorn Rujivanarom Joint Credit Information KN Ibrakom FZCo. Chanakarn Boonyasith PricewaterhouseCoopers Center Siam City Law Offices Ltd. Gulshan Ashurbekova Patrick Ache Sawat Sangkavisit Emily Lin USAID/BEI, Pragma Corp Mkono & Co Advocates Phadet Charoensivakorn Allens Arthur Robinson / Pamir Law Group National Credit Bureau Farhad Azizov Krista Bates van Winkelhof Siam Premier International Co. Ltd. Law Office Limited Frank Lin Akhmedov, Azizov & Ako Law Rexmed Industries Co., Ltd. Abdulhamidov Attorneys Thunyaporn Chartisathian Somchai Sathiramongkolkul Moses Dancan Jennifer C. Lin Jienshoh Bukhoriev Allens Arthur Robinson / PricewaterhouseCoopers Gapcs Siam Premier International Tsar & Tsai Law Firm, USAID/BEI, Pragma Corp Jeffrey Sok member of Lex Mundi Theresia Dominic Law Office Limited Firuz Bulbulov Allens Arthur Robinson / University of Dar es Chinnavat Chinsangaram Siam Premier International Ming-Yen Lin The Collegium of Auditors Salaam Deep & Far, Attorneys- of Tajikistan Weerawong, Chinnavat & Law Office Limited at-Law Nasra Hassan Peangpanor Ltd. Courtney Fowler Kowit Somwaiya Mkono & Co Advocates EEC Lincolne Scott Co Ltd. Nelson J Lin PricewaterhouseCoopers LawPlus Ltd. Huang & Partners Johnson Jasson Muncharee Ittipalin Sobir Abduvaliyevich Haitov Pornchai Srisawang Johnson Jasson & APL Tilleke & Gibbins Rich Lin AgroinvestBank Associates Advocates LCS & Partners Tayvee Kanokjote International Ltd. Ashraf Sharifovich Ikromov Wilbert B. Kapinga Yishian Lin Thailand Land Titling Picharn Sukparangsee LLC “Movarounnahr” Mkono & Co Advocates Project Office PricewaterhouseCoopers Siam City Law Offices Ltd. Elena Kaeva Rehema Khalid-Saria Yingyong Karnchanapayap Catherine Liu Siripong Supakijjanusorn PricewaterhouseCoopers Mkono & Co Advocates Tilleke & Gibbins SDV Logistics Ltd. PricewaterhouseCoopers Parviz Kamoliddinov Daniel Krips International Ltd. Julia Liu TSG - USAID Regional Hunt Talmage Mkono & Co Advocates Chaiwat Keratisuthisathorn Chandler & Thong-ek SDV Logistics Ltd. Trade Liberalisation and Tilleke & Gibbins Customs Project (RTLC) Victoria Makani Violet Lo International Ltd. Pattara Vasinwatanapong CRB Attorneys Vickery & Worachai Ltd. PricewaterhouseCoopers Manuchehr Kasimov Suwat Kerdphon Globalink Logistics Group Lotus Menezes Joseph Ni Department of Lands Harold K. Vickery Jr. Mkono & Co Advocates Vickery & Worachai Ltd. Good Earth CPA Assel Khamzina Chanida Leelanuntakul PricewaterhouseCoopers Vincent Mhina Lawrence S. Ong Siam City Law Offices Ltd. Patcharaporn Vinitnuntarat Ako Law Siam City Law Offices Ltd. PricewaterhouseCoopers Valeriy Kim William Lehane Nimrod Mkono Umar Muhammadkarim Allens Arthur Robinson / Pimvimol Vipamaneerut J. F. Pun Mkono & Co Advocates Chen, Shyuu & Pun Globalink Logistics Group Siam Premier International Tilleke & Gibbins Angela Mndolwa Law Office Limited International Ltd. Ako Law 250 DOING BUSINESS 2011

Nopporn Vongsrivong Komlan Cyrille Houssin Gerard Emmanuel-Rodriguez Miriam Ben Rejeb Imen Nouira PricewaterhouseCoopers SCP Martial Akakpo Regulated Industries PricewaterhouseCoopers Conservation Foncière Commission Legal Services Tunisia Kamol Watcharamanee Kodjo John Kokou PricewaterhouseCoopers Cabinet d’Avocats John Nadia Henriques Abdelfetah Benahji Habiba Raouadi Kokou M. Hamel-Smith & Co., Ferchiou & Associés Chafter Raouadi Law Firm Auradee Wongsaroj member of Lex Mundi Chandler & Thong-ek Atchroe Leonard Johnson Manel Bondi Rachid Tmar SCP Aquereburu & Peter Inglefield PricewaterhouseCoopers PricewaterhouseCoopers TIMOR-LESTE Partners PricewaterhouseCoopers Legal Services Elyes Chafter Jose Pedro Camoes Akpénè Amito Kpégba Terence Inniss Chafter Raouadi Law Firm SCP Martial Akakpo LEX Caribbean Asosiasaun Advogado Zine el Abidine Chafter İhsan Akar David Dyer Comlan Eli-Eli N’soukpoé Rehanna La Borde Chafter Raouadi Law Firm SCP Martial Akakpo PricewaterhouseCoopers Ernst & Young DAI Kmar Chaïbi Theophile Komla Nyaku Colin Laird Banque Centrale de Emre Akarkarasu Jofino Ronuel Fernandes Reci PricewaterhouseCoopers Credit Registry Autorite de Colin Laird Associates Tunisie Reglemengtation du Information System BPA Marcia Leonard Faouzi Cheikh Cansu Akgün Secteur de L’Electricite SDEO Attorneys at Law Renato Guerra de Almeida The Fast Freight Group Banque Centrale de Olivier Pedanou Miranda Correia Tunisie Sami Aksoy Cabinet Lucreatif Keomi Lourenco Amendoeira & Associados M. Hamel-Smith & Co., Abdelmalek Dahmani Tiryakioglu & Partners Timor-Leste Dili Hauvy Séka Mathieu member of Lex Mundi Dahmani Transit Seza Ceren Aktaş FIDAFRICA / International Eusebio Guterres Wendell Mayers PricewaterhouseCoopers UNIDO Business PricewaterhouseCoopers Trinidad & Tobago Mohamed Derbel Kenan Alpdündar Regulatory consultant Galolo Soedjede Electricity Commission BDO Tunisie Central Bank of the Cabinet Ledoux Seina Alzira Lay Marjorie Nunez Mohamed Lotfi El Ajeri Republic of Turkey SDV Logistics Ltd. Dominique Taty LEX Caribbean Avocat a la Cour et Mustafa Alper Aderito LCA de Araujo FIDAFRICA / mediateur agree par le YASED - International PricewaterhouseCoopers Gregory Pantin B.B.MC Archtimor Engineering Hamel-Smith & Co. Investors Association Consultant Inès Mazalo Tekpa Yassine El Hafi Arda Alposkay Cabinet Lucreatif John Phillip Adly Bellagha & Rafael Ribeiro Government Electrical Devres Law office SDV Logistics Ltd. Associates Emmanuel Yehouessi Inspectorate Melsa Ararat Abderrahmen Fendri Tjia Soh Siang BCEAO Corporate Governance Fanta Punch PricewaterhouseCoopers Tjia & Tchai Associates Edem Amétéfé Zotchi M. Hamel-Smith & Co., Forum of Turkey, Sabanci SCP Martial Akakpo member of Lex Mundi Yessine Ferah University TOGO F & A Law Firm TONGA Kelvin Ramsook Ozgur Asik Diaby Aboubakar Trinidad & Tobago Amel Ferchichi INLAWCO Law Firm BCEAO Inoke Afu Electricity Commission Gide Loyrette Nouel, Melis Atasagun member of Lex Mundi Jean-Marie Adenka Dateline Transam Shipping Myrna Robinson-Walters Pekin & Bayar Law Firm Cabinet Adenka Christopher Andrew Hartwell M. Hamel-Smith & Co., Noureddine Ferchiou Ugur Ates member of Lex Mundi Ferchiou & Associés Kokou Gadémon Agbessi IFC Tonga Serap Zuvin Law Offices Cabinet Lucratif Ashleigh Matheson Stephen A. Singh Slim Gargouri Erdem Atilla Johnson, Camacho & Singh CPA Kafoui Agboyibor Westpac Bank of Tonga Pekin & Pekin Cabinet Me Yawovi Tapu Panuve Jonathan Walker Anis Jabnoun Derya Baksı Pekyalçın Agboyibor Electricity Commission M. Hamel-Smith & Co., Gide Loyrette Nouel, Tarlan & Pekyalçın Law member of Lex Mundi member of Lex Mundi Office Martial Akakpo Sipiloni Raas Allyson West Badis Jedidi SCP Martial Akakpo Jaimi Associates - Gokce Balcioglu PricewaterhouseCoopers Gide Loyrette Nouel, Adzewoda Ametsiagbe Architects Özel & Özel Attorneys member of Lex Mundi At Law Direction Générale de Dana Stephenson Grantley Wiltshire Sami Kallel l’Urbanisme et de l’Habitat Law Office M. Hamel-Smith & Co., Tuba Baltacı member of Lex Mundi Kallel & Associates ADMD Law Firm Coffi Alexis Aquereburu Fine Tohi Amina Larbi Aquereburu and Partners Dateline Transam Shipping TUNISIA Hatice Bas Cabinet d’Avocats Gide Loyrette Nouel, INLAWCO Law Firm Jone Vuli Abdelmonêm Achour member of Lex Mundi Cecile Assogbavi Binnaz Basaran Westpac Bank of Tonga Cabinet Achour Mabrouk Maalaoui Etude Notariale Abu-Ghazaleh PricewaterhouseCoopers Sylvanus Dodzi Awutey TRINIDAD AND Mohamed Moncef Barouni Intellectual Property TOBAGO ACR Cabinet Lucratif Dina Magroun Arzu Basmaci Adly Bellagha Avocat a la Cour et Mehmet Gün & Partners Romain Dansou Israiell Ali mediateur agree par le Agence EPAUC nouvelle Adly Bellagha & Trinidad & Tobago Associates B.B.MC Ayça Bayburan Foli Doe-Bruce Electricity Commission ADMD Law Firm Hend Ben Achour Mohamed Ali Masmoudi A.U.D.E.P. International Nigel Bobb Adly Bellagha & PricewaterhouseCoopers Pelin Baysal Compagnie Energie Trinidad & Tobago Associates Legal Services Mehmet Gün & Partners Electrique du Togo (la Electricity Commission Olfa Ben Aicha-Saidi Sarah Mebazaa Yildirim Bozbiyik CEET) Stephanie Bonaparte-Primus PricewaterhouseCoopers Comete Engineering Ministry of Finance S. I. Primus & Sons Ltd. Koffi Joseph Dogbevi Legal Services Radhi Meddeb Burcu Çakalli Cabinet Lucratif Tiffanny Castillo Othman Ben Arfa Comete Engineering KPMG Akouvi Thèrese Donu M. Hamel-Smith & Co., Société Tunisienne de member of Lex Mundi Faouzi Mili Erdal Calikoglu SCP Martial Akakpo l’Elecricité et du Gaz Mili and Associates Ernst & Young Colvin Chen (STEG) Messan Raphael Ekoue Ben Afia Mohamed Salah Esin Çamlıbel Hagbonon Gillespiie & Steel Ltd. Ismail Ben Farhat Orga Audit, member Turunç Law Office Centre d’etudes Terry Curtis Adly Bellagha & of Russell Bedford d’architecture et TransUnion Associates International Mustafa Çamlica d’urbanisme Ernst & Young Stacy Lee Daniell Wassim Ben Mahmoud Mohamed Taieb Mrabet Sonhaye Gbati M. Hamel-Smith & Co., Architect Banque Centrale de Maria Lianides Çelebi Fondation Heinrich Klose member of Lex Mundi Tunisie Bener Law Office, member of Ius Laboris ACKNOWLEDGMENTS 251

M. Fadlullah Cerrahoğlu Gül Incesulu Dursun Ozcan Elif Tezcan Bayirli Oscar Kambona Cerrahoğlu Law Firm Çakmak Avukatlik Bürosu Ernst & Young Bayirlı & Muratoğlu Law Associated Firm Advocates Fikret Çetinkaya Şebnem Işık Selin Ozdamar KPMG Mehmet Gün & Partners Özel & Özel Attorneys Bilgin Tiryakioglu Francis Kamulegeya At Law Tiryakioglu & Partners PricewaterhouseCoopers Orçun Çetinkaya Özlem Kizil Mehmet Gün & Partners Çakmak Avukatlik Bürosu Caner Özen Güzel Toker Didymus Byenkya Kato Özel & Özel Attorneys PricewaterhouseCoopers Ataco Freight Services Dilek Çolakel Melis Saliha Kiziltay At Law Ltd. PricewaterhouseCoopers ADMD Law Firm Berna Toksoy Mert Özerden Turkish Industrialists’ and Peter Kauma Niyazi Çömez Ozgur Kahraman ADMD Law Firm Businessmen’s Association Kiwanuka & Karugire Deloitte Ernst & Young (TUSIAD) Advocates Saziye Saadet Ozfirat Yavuz Dayıoğlu Ibrahim Kara SDEO Attorneys at Law Noyan Turunç Andrew Kibaya PricewaterhouseCoopers Kredit Kayit Bureau Turunç Law Office Shonubi, Musoke & Co. Ekin Kavukçuoğlu Özgülsen Advocates Maria de la Colina Ali Ozan Karaduman Deloitte Ibrahim Tutar PricewaterhouseCoopers Mehmet Gün & Partners Penetra Consulting and Muzamiru Kibeedi Legal Services Pinar Ozhan Auditing Kibeedi & Co. Aslan Kaya Tiryakioglu & Partners Rüçhan Derici DMF System International Ebru Tuygun Paul Kibuuka 3e Danışmanlık Ltd. Şti. Independent Auditing, Tuba Özsezen Deloitte Kibuuka Consulting Group Consulting & Certified YASED - International Kazim Derman Public Accounting Co., Investors Association N.Kerem Üler Robert Kiggundu Kredit Kayit Bureau member of Russell Bedford Özel & Özel Attorneys Arch Forum Ltd. International Neva Ozturk At Law Emine Devres Ankara University Geoffrey Kiryabwire Devres Law office Gözde Kayacik Hilal Ünal Commercial Division, High Pekin & Bayar Law Firm Yasemin Pamuk Gokser Machine Ltd. Court of Ebru Dicle Acacia International Turkish Industrialists’ and Betül Kencebay Lawyers Yegan Üreyen Kiryowa Kiwanuka Businessmen’s Association YASED - International Mehmet Gün & Partners Kiwanuka & Karugire (TUSIAD) Investors Association Serkan Pamukkale Advocates Birsel Law Offices Serdar Unver Başak Diclehan Burak Kepkep Acacia International Robert Komakec KPMG Akdogan Uslas Attorneys Ahmed Pekin Lawyers Arch Forum Ltd. at Law Pekin & Pekin Murat Volkan Dülger Hülya Yılmaz Kitugwanidde Krespo Dülger Law Firm Çiğdem Koğar Ferhat Pekin Deloitte Marma Technical Services Pekin & Bayar Law Firm Çisil Durgun Central Bank of the Republic of Turkey H.Barış Yalçın James Kyazze Cerrahoğlu Law Firm Suzet Rodikli PricewaterhouseCoopers Shonubi, Musoke & Co. PricewaterhouseCoopers Cemal Dursun Tuncay Köroglu Advocates Cerrahoğlu Law Firm Selcen Yalçın SDEO Attorneys at Law Çağıl Şahin Biber Mehmet Gün & Partners Timothy Kyepa PricewaterhouseCoopers Murat Emirhanoğlu Nergis Kundakçioğlu Shonubi, Musoke & Co. Cerrahoğlu Law Firm Ayşegül Yalçınmani Merler Advocates KPMG Batuhan Şahmay Cerrahoğlu Law Firm Bener Law Office, member Sedat Eratalar Zeki Kurtçu Hakim Lugemwa Deloitte of Ius Laboris Begüm Yavuzdoğan Uganda Entrepreneurs Deloitte Mehmet Gün & Partners Bilge Saltan Business Foundation Gökben Erdem Dirican Orhan Yavuz Mavioğlu ADMD Law Firm Dülger Law Firm Beril Yayla Joseph Luswata Pekin & Pekin Mehmet Gün & Partners Hasan Sariçiçek Sebalu & Lule Advocates Sadik Ferik Didem Meray and Legal Consultants Serap Zuvin Law Offices KPMG Hande Yemisci Ernst & Young law Sinan Sariaslan Robinah Lutaaya Umurcan Gago Banu Mert PricewaterhouseCoopers Cerrahoğlu Law Firm DMF System International Aylin Yontar PricewaterhouseCoopers Independent Auditing, Cerrahoğlu Law Firm Michael Malan Sila Muratoğlu Consulting & Certified Zeynephan Gemicioğlu Filiz Yüksel Compuscan CRB Ltd. Cerraholu Law Firm Bayirli & Muratoğlu Law Public Accounting Co., Firm member of Russell Bedford Cerrahoğlu Law Firm Cornelius Mukiibi Arman Gezer International C.Mukiibi.Sentamu & Co. Diğdem Muslu Murat Yülek Deloitte Advocates Başaran Nas YMM A.S. Duygu Şeftalici PGlobal Global Advisory Caglar Gezer Cerrahoğlu Law Firm and Training Services Ltd. Andrew Munanura Kamuteera Lerzan Nalbantoğlu PricewaterhouseCoopers Serap Zuvin Sebalu & Lule Advocates Turunç Law Office Ömer Kayhan Seyhun and Legal Consultants Osman Nuri Gönenç Central Bank of the Serap Zuvin Law Offices Adnan Nas Peters Musoke Central Bank of the Republic of Turkey UGANDA Republic of Turkey PricewaterhouseCoopers Shonubi, Musoke & Co. Burcu Sezgin Advocates Sait Gözüm Şebnem Önder INLAWCO Law Firm Bernard Baingana Deloitte Çakmak Avukatlık Bürosu PricewaterhouseCoopers Rachel Mwanje Musoke Defne Zeynep Sirakaya MMAKS Advocates Sezin Güner Mert Oner Cerrahoğlu Law Firm Michael Balimukuubo Pekin & Pekin KPMG MMAKS Advocates Mwesigwa M. Ufuk Söğütlüoğlu Shonubi, Musoke & Co. A. Feridun Güngör Hakan Orhan Deloitte Bernard Bamwine Ernst & Young Advocates Ernst & Young Esin Taboglu Kwesigabo, Bamwine & Çağlayan Orhaner Dündar Walubiri Advocates Diana Ninsiima Ahmet Güran Corporate Governance MMAKS Advocates Turunç Law Office Orhaner Law Office Forum of Turkey, Sabanci Nicholas Ecimu University Sebalu & Lule Advocates Eddie Nsamba-Gayiya Ayşegül Gürsoy Zeynephan Oğuz Cerrahoğlu Law Firm and Legal Consultants Consultant Surveyors and Cerrahoğlu Law Firm Aylin Tarlan Tüzemen Planners Özlem Ouzlar Tarlan & Pekyalçin Law Matovu Emmy Riza Gumbusoglu Julius Ojok Turunç Law Office Office Marma Technical Services Mehmet Gün & Partners Sebalu & Lule Advocates Fatih Özşahin Baris Teksoy Sarfaraz Jiwani and Legal Consultants Salih Zeki Hakli Tiryakioglu & Partners Seyani Bros. & Co. TOBB Deloitte Godwin Othieno Ayse Ozcan Muge Temel Charles Kalu Kalumiya Kampala City Council Aydin Bugra Ilter Özel & Özel Attorneys Kampala Associated Tanriover Attorneys at Acacia International Alex Rezida Lawyers At Law Advocates Law Nangwala, Rezida & Co. Advocates 252 DOING BUSINESS 2011

Harriet Wandira Rumanyika Michael Kharenko Oleg Shevchuk Hiten Bhatia Vijendra Vikram Singh Paul SDV Transami (U) Ltd. Sayenko Kharenko Proxen & Partners Silver Line Shipping & Talal Abu-Ghazaleh Legal Clearing (TAG-Legal) Ruth Sebatindira Oleksii Kharitonov Hanna Shtepa Ligomarc Advocates LF - INYURPOLIS Law Firm Baker & McKenzie Jennifer Bibbings V. P r a k a s h Trowers & Hamlins Al Tajir Glass Industries Monica Kisubi Senjako Natalya Kim Anzhelika Shtukaturova SDV Transami (U) Ltd. Chadbourne & Parke LLP Salans Ukraine Kiev Mazen Boustany Yusuf Rafiudeen Habib Al Mulla & Co. Dubai Electricity and Alan Shonubi Andriy Kirmach Roman Shulyar Water Authority Shonubi, Musoke & Co. Chadbourne & Parke LLP Chadbourne & Parke LLP R Chandran Advocates Sea Bridge Shipping Co. LLC Dorai Raj Arno Klijbroek Markian B. Silecky Goldline Worldwide Inc. Manish Siyani AJK Trade & Investment Salans Ukraine Kiev Lisa Dale Seyani Brothers & Co. (U) Consultancy Al Tamimi & Company Dean Rolfe Ltd. Anna Sisetska Advocates & Legal PricewaterhouseCoopers Sergei Konnov Vasil Kisil & Partners Consultants Walukagga Konnov & Sozanovsky Shoeb Saher MMAKS Advocates Svitlana Teush Indira Deepa Habib Al Mulla & Co. Maxim Kopeychykov Arzinger & Partners PricewaterhouseCoopers Godfrey Zziwa Ilyashev & Partners International Law Firm Khalid Mohamed Saleh Muwanguzi, Zziwa & Musisi Mohammad A. El-Ghul Dubai Municipality Advocates Evgeniy Kornievskiy Nataliya Tkachenko Habib Al Mulla & Co. Konnov & Sozanovsky DLA Piper Ukraine LLC Mohammed Ahmed Saleh UKRAINE Gorashi Elsheikh Dubai Municipality Ivan Korotkov Zakhar Tropin Dubai Municipality KPMG Proxen & Partners Herbert Schroder Oleg Y. Alyoshin Anthea Fernandes Emcredit Vasil Kisil & Partners Tatyana Kuzmenko Oleksandr Vygovskyy Shalakany Law Office, Astapov Lawyers Asters member of Lex Mundi M. Vivekanand Shetty Andrey Astapov International Law Group Eros Group Astapov Lawyers Zeeshan Wani Laëtitia Fernandes International Law Group Tatiana Lizogub Globalink Transportation Helene Mathieu Legal Surendar Singh Panalpina World & Logistics Worldwide LLP Consultants IAL Logistics Emirates LLC Roman Badalis Transport Ukraine Kiev BNT & partners Olexiy Yanov Laetitia Fernandez Arvind Sinha Borys Lobovyk Law Firm IP & C. Consult, Helene Mathieu Legal Business Advisors Group Ron J. Barden Konnov & Sozanovsky LLC PricewaterhouseCoopers Consultants Sreekumar Sivasankaran Yulia Logunova Yulia Yashenkova Globelink West Star Olena Basanska Rohit Ghai DLA Piper Ukraine LLC Astapov Lawyers Al Jabha Group Shipping L.L.C. CMS Cameron McKenna International Law Group Ukraine Olga Mikheieva Mona Hammadi Douglas Smith CMS Cameron McKenna Tatiana Zamorska Baker Botts LLP Habib Al Mulla & Co. Anastasiya Bolkhovitinova Ukraine KPMG DLA Piper Ukraine LLC Samer Hamzeh Rachel Storr Arsenyy Milyutin Marina V. Zarina Trowers & Hamlins Gates Engineering & Timur Bondaryev Magisters Private Notary Services Arzinger & Partners Omar Hegazy International Law Firm Vladyslava V. Motrenko Anton Zinchuk Shalakany Law Office, Mohammed Thani Vasil Kisil & Partners LF - INYURPOLIS Law Firm Dubai Land Department Alexander Borisov member of Lex Mundi Grant Thornton Ukraine Svitlana Musienko UNITED ARAB Sydene Helwick Raju V. Varghese Kiev DLA Piper Ukraine LLC EMIRATES Al Tamimi & Company Al Yousuf L.L.C Maksym Borodchuk Adam Mycyk Advocates & Legal Robyn Waller Chadbourne & Parke LLP CMS Cameron McKenna Karim Abaza Consultants Trowers & Hamlins Ukraine Shalakany Law Office, Ashiq Hussain Olena Brodovska member of Lex Mundi Gary Watts CMS Cameron McKenna Iryna Mykolayenko Dubai Trade Al Tamimi & Company Ukraine IBCH Moutaz Abddullat Zaid Kamhawi Advocates & Legal Talal Abu-Ghazaleh Legal Emcredit Consultants Anna Bukvych Yuliya Nogovitsyna (TAG-Legal) Baker & McKenzie KPMG Salim Ahmed Khan Rania Yousseph Yakub Ahmed Dubai Trade Habib Al Mulla & Co. Maryna Bychkova Oleksandr Padalka Orchid Paper Trading DLA Piper Ukraine LLC Asters Shahid M. Khan Natasha Zahid Obaid Saif Atiq Al Falasi Baker Botts LLP Serhiy Chorny Magdalena Patrzyk Busit Al Roken & Dubai Electricity and Associates Baker & McKenzie PricewaterhouseCoopers Water Authority Vipul Kothari Aleksandr Deputat Iryna Pidlisna Alya Hussain Al Hammadi Elit Group Salans Ukraine Kiev Kothari Auditors & Allen & Overy LLP Dubai Trade Accountants Anna Deshko Sava Poliakov Varsha Aithala Essam Al Tamimi B.S. Krishna Moorthy Damco Grischenko & Partners Simmons & Simmons Al Tamimi & Company Landmark group Maxim Dikiy Vitaliy Pravdyuk Advocates & Legal Tim Andrews Consultants Ravi Kumar HLB Ukraine Konnov & Sozanovsky Stephenson Harwood Mahmood Albastaki Dubai Trade Tetyana Dovgan Maria Prysyazhnyuk Kwame Asamoah Dubai Trade Senthil Kumar Chadbourne & Parke LLP PricewaterhouseCoopers Macintyre Hudson LLP Saeed Al-Hamiz GLG Shipping Michael Eritspokhov Dmitry Pyatachenko Jon Atkey Central Bank of the UAE Charles S. Laubach Panalpina World IFC Her Majesty’s Land Transport Ukraine Kiev Wicki Andersen Afridi & Angell, member of Registry Yuliana Revyuk Lex Mundi Anna Gebeleva Baker Botts LLP Graham Bartlett KPMG Gagan Malhotra LF - INYURPOLIS Law Firm Wicki Andersen SITPRO Ltd. Oleksandr Rudenko Dubai Trade Sergiy Gryshko Baker Botts LLP Nick Benwell Astapov Lawyers Helene Mathieu CMS Cameron McKenna International Law Group T Sureh Babu Simmons & Simmons Ukraine Helene Mathieu Legal Vladimir Sayenko Landmark group Consultants Jim Bligh Ivanna Honina CBI - The Confederation of Sayenko Kharenko Piyush Bhandari Ravi Nandi Grischenko & Partners British Industry Olga Serbul Proteam Consulting BASF Chemicals Vitaliy Kazakov Private Limited Georgie Blyth Law Firm IP & C. Consult, Yasser Omar Grant Thornton Ukraine LLC Prakash Bhanushali PricewaterhouseCoopers Kiev Shalakany Law Office, Legal Services Mykhailo Shchitka Alsahm Al Saree Transport member of Lex Mundi & Clearing Vasil Kisil & Partners ACKNOWLEDGMENTS 253

Katy Byatt Charles Mayo James Denn Stephen Raslavich Federico Florin Weil, Gotshal & Manges Simmons & Simmons New York State Public United States Bankruptcy Guyer & Regules, member LLP Service Commission Court of Lex Mundi Hannah Morley Joy Chen Simmons & Simmons Joshua L. Ditelberg Rolando Rocha Federico Formento Simmons & Simmons Seyfarth Shaw LLP Global Network Fischer & Schickendantz Roya Motalleb-Zadeh Stephanie Chiu Cleary Gottlieb Steen & Lindsay Dunn Sandra Rocks Sergio Franco Simmons & Simmons Hamilton LLP Cleary Gottlieb Steen & Cleary Gottlieb Steen & PricewaterhouseCoopers Hamilton LLP Hamilton LLP Mark Corby Alison Murrin Diego Galante Jabil Global Services Ashurst Patrick Fuller Fuller, Esq. Barbara Roth Galante & Martins Cleary Gottlieb Steen & Hogan & Hartson LLP Vera Dantas Innes Annemarie Payne Hamilton LLP Pablo Galmarini Noronha Advogados Mayer Brown LLP David Snyder Galmarini Benjamin E. Gehrt Snyder & Snyder, LLP Paul de Bernier David Pickstone Seyfarth Shaw LLP Enrique Garcia Pini Mayer Brown LLP PricewaterhouseCoopers Frederick Turner Administración Nacional Legal Services Boris Grosman Snyder & Snyder, LLP de Usinas y Transmisión Ben Digby L & B electrical Eléctrica (UTE) CBI - The Confederation of Steve Pocock international David Wilson British Industry Crown Agents Holme Robert & Owen Andres Hessdorfer Rozen Sonya H.S. Lee Olivera & Delpiazzo Darryl Evans Alex Rogan Cleary Gottlieb Steen & Clemens Ziegler PricewaterhouseCoopers Skadden, Arps, Slate, Hamilton LLP Cleary Gottlieb Steen & Ariel Imken Legal Services Meagher & Flom LLP Hamilton LLP Superintendencia Adam Heintz de Instituciones de Nick Francis Andrew Shutter Morrison and Foerster URUGUAY Intermediación Financiera PricewaterhouseCoopers Cleary Gottlieb Steen & - Banco Central del Hamilton LLP Steven Horowitz Juan Achugar Uruguay Paul Gilbert Cleary Gottlieb Steen & Caroline Stakim Banco Central del Alfredo Inciarte Blanco Ursula Goniszewska Hamilton LLP Uruguay Shepherd & Wedderburn Estudio Pérez del Castillo, Simmons & Simmons James Hough Sharmin Takin Martin S. Acosta Inciarte, Gari Abogados Helen Hall Morrison and Foerster Cleary Gottlieb Steen & Galante & Martins DLA Piper UK LLP Cecilia Larrosa Hamilton LLP Neil Jacobs Eduardo Ameglio Guyer & Regules, member NI Jacobs & Associates Jonathan Harries Lance Terry Guyer & Regules, member of Lex Mundi PricewaterhouseCoopers Glanvilles Solicitors Charles L. Kerr of Lex Mundi Ricardo Mezzera Legal Services Morrison and Foerster Paul Timmins Fernando Bado Estudio Dr. Mezzera Katie Harrison Approved Inspector Joshua Kochath Estudio Dr. Mezzera Simmons & Simmons Matilde Milicevic Santana Services Limited Forwarding Unlimited Inc. Alicia Barral Equifax - Clearing de Lynn Hiestand Mark Waddington Arthur Kohn PricewaterhouseCoopers Informes Skadden, Arps, Slate, Crown Agents Cleary Gottlieb Steen & Carlos Brandes Alejandro Miller Artola Meagher & Flom LLP Hamilton LLP Nicola Walker Guyer & Regules, member Guyer & Regules, member Neville Howlett CBI - The Confederation of Walter Krauklis of Lex Mundi of Lex Mundi PricewaterhouseCoopers British Industry Jarvis International Virginia Brause Pablo Moyal Freight, Inc Stephen Hubner Carmel Weitzmann Jiménez de Aréchaga, Viana Stavros Moyal y Asociados, Shepherd & Wedderburn PricewaterhouseCoopers Michael Lazerwitz, Esq. & Brause member of Russell Bedford International Simon Jay Legal Services Cleary Gottlieb Steen & Luz Calvo de Gross Hamilton LLP Cleary Gottlieb Steen & Geoffrey Wilkinson Calvo-Lopardo-Prats & Alfredo H. Navarro Hamilton LLP MLM Building Control Jay Lee Asociodos Navarro Abogados Emily Jee Cleary Gottlieb Steen & Martín Colombo Juan Martín Olivera Sally Willcock Hamilton LLP DLA Piper UK LLP Weil, Gotshal & Manges Ferrere Internacional Olivera & Delpiazzo Magnus Jones LLP Bradford L. Livingston Nicolas Constantinidi María Concepción Olivera Seyfarth Shaw LLP Cleary Gottlieb Steen & Andrew Wilson Jiménez de Aréchaga, Viana Olivera & Delpiazzo Hamilton LLP Andrew Wilson & Co Tom McNamara & Brause Ricardo Olivera-García Davis Graham & Stubbs LLP Esther Kelly Dermot Winters Leonardo Couto Olivera & Delpiazzo Cleary Gottlieb Steen & Freeth Cartwright LLP Howard Miller Jose Maria Facal & Co. María Cecilia Orlando Hamilton LLP Girardi Keese UNITED STATES Jorge De Vita Guyer & Regules, member Gillian Key-Vice Randy Moes Jorge de Vita Studio of Lex Mundi Experian Ltd. Stephen Anderson Office of Secretary State Javier Dominguez Juan Orticochea Shahriar Khan PricewaterhouseCoopers of Texas Guyer & Regules, member Guyer & Regules, member Crown Agents of Lex Mundi of Lex Mundi Pamy Arora Robert Morris Susan Knowles Cornell Group, Inc PricewaterhouseCoopers María Durán Ismael Pignatta Sánchez Her Majesty’s Land Kelly J. Murray Hughes & Hughes Guyer & Regules, member Registry Luke A. Barefoot of Lex Mundi Cleary Gottlieb Steen & PricewaterhouseCoopers Noelia Eiras Jessica LLoyd Hamilton LLP David Newberg Hughes & Hughes María José Poey PricewaterhouseCoopers Collier, Halpern, Newberg, Guyer & Regules, member Eli Best Gabriel Ejgenberg of Lex Mundi Mushtak Macci Cleary Gottlieb Steen & Nolletti, & Bock Estudio Bergstein Lubbock Fine, member Hamilton LLP Nathalie Polak Samuel Nolen Agustín Etcheverry Reyes of Russell Bedford Richards, Layton & Finger, Guyer & Regules, member International Courtney Brown Estudio Blanco & of Lex Mundi Cleary Gottlieb Steen & P.A., member of Lex Mundi Etcheverry James Macdonald Hamilton LLP Carlos Rodríguez Capurro Sean O’Neal Agustina Fernández Noronha Advogados Cleary Gottlieb Steen & Estudio Blanco & Victor Chiu Giambruno Etcheverry Christopher Mallon Cleary Gottlieb Steen & Hamilton LLP Fernandez Secco & Skadden, Arps, Slate, Hamilton LLP Jeffrey Penn Asociados Fabian Roizen Meagher & Flom LLP Cleary Gottlieb Steen & Guyer & Regules, member Richard Conza, Esq. Javier Fernández Zerbino of Lex Mundi Andrew Maple Cleary Gottlieb Steen & Hamilton LLP Bado, Kuster, Zerbino & Approved Inspector Hamilton LLP Igor Putilov Rachetti Lucia Salaverry Services Limited Link Lines Logistics Inc Fernandez Secco & Margaret Cowan Juan Federico Fischer Asociados Barry Marshall Cleary Gottlieb Steen & Fischer & Schickendantz PricewaterhouseCoopers Hamilton LLP 254 DOING BUSINESS 2011

Eliana Sartori Mouzaffar Salomov Arturo De Sola Lander VIETNAM Ronald Parks PricewaterhouseCoopers Banklararo Kredit Byurosi De Sola Pate & Brown, Grant Thornton Vietnam Abogados - Consultores Minh Hong Bui Enrique Schickendantz Valeria Samborskaya LDV Lawyers Viet D. Phan Fischer & Schickendantz National Centre of Carlos Domínguez Hernández Tran H.N. & Associates Geodesy & Cartography Hoet Pelaez Castillo & Giles Thomas Cooper Leonardo Slinger Duque Duane Morris LLC Vu Anh Phan Guyer & Regules, member Alexander Samborsky Indochine Counsel of Lex Mundi National Centre of Jose Fereira Nguyen Dang Viet Geodesy & Cartography Rodriguez & Mendoza Bizconsult Law firm Mai Phan Thi Alvaro Tarabal Duane Morris LLC Guyer & Regules, member Nizomiddin Shakhabutdinov Francisco Gámez Arcaya My Linh Dao of Lex Mundi Law Firm Leges Advokat Gámez & Vera Abogados Baker & McKenzie Yee Chung Seck Baker & McKenzie Ana Inés Terra Sofia Shakhrazieva Antulio Giménez François d’Hautefeuille Estudio Bergstein Grata Law Firm Hotel Melià Caracas Gide Loyrette Nouel Dinh The Phuc A.A.R.P.I. Electricity Regulatory Augusto Tricotti Alisher Shaykhov Alejandro Giolito Authority of Vietnam ERT Chamber of Commerce and PricewaterhouseCoopers Van Dinh Thi Quynh Industry of Uzbekistan PricewaterhouseCoopers Nguyen Thi Thu Hong Juan Ignacio Troccoli Diego Gonzalez Crespo Gide Loyrette Nouel Fischer & Schickendantz Judge Tadjiev Casas Rincon Gonzalez Ngoan Doan A.A.R.P.I. Tashkent Commercial Rubio & Asociados Grant Thornton Vietnam Horacio Viana Court Nguyen Thi Thu Huyen Jimenez de Aréchaga Viana Carlos Gouveia Dang The Duc Gide Loyrette Nouel & Brause Petros Tsakanyan ARKI Eléctrica CA Indochine Counsel A.A.R.P.I. Azizov & Partners Gerardo Viñoles Vanessa Hernández David Fitzgerald Nhung Thieu Hong Viñoles Arquitect Studio Laziza Walter PricewaterhouseCoopers PricewaterhouseCoopers PricewaterhouseCoopers Grata Law Firm Mónica Vitovich Alfredo Hurtado Albert Franceskinj Ngo Quang Thuy Stavros Moyal y Asociados, Nodir Yuldashev Hurtado Esteban & DS Avocats NT Trade Law LLC member of Russell Bedford Grata Law Firm Asociados, member International of Russell Bedford Giang Ha Thi Phuong Tan Heng Thye VANUATU International PricewaterhouseCoopers Chen Shan & Partners UZBEKISTAN Franz Hepp De Sevelinges Antoine Toussaint Christopher Dawson Maigualida Ifill PricewaterhouseCoopers Gide Loyrette Nouel Gide Loyrette Nouel Askar K. Abdusagatov Dawson Builders A.A.R.P.I. A.A.R.P.I. OOO “Progress- Paul de Montgolfier Ana Lugo Development” Hoet Pelaez Castillo & Nguyen Hoang Kim Oanh V.N. Trinh Cabinet AJC Baker & McKenzie Panalpina World Ravshan Adilov Duque David Hudson Transport Vietnam Ho Chi Denton Wilde Sapte & Co Lorena Mingarelli Lozzi Le Hong Phong Minh City Hudson & Sugden Bizconsult Law firm Mels Akhmedov De Sola Pate & Brown, Chris Kernot Abogados - Consultores Nguyen Anh Tuan BAS Kim Ngoan Huynh DP Consulting Ltd. Fr8 Logistics Ltd. Gide Loyrette Nouel Natalya Apukhtina Fernando Miranda John Malcolm PricewaterhouseCoopers A.A.R.P.I. Tuyêt Hanh VM Thi Denton Wilde Sapte & Co Chen Shan & Partners Geoffrey Gee & Partners John R. Pate Tuong Long Huynh Umid Aripdjanov Gide Loyrette Nouel Nguyen Thu Thuy Vo Grata Law Firm Jean-Marc Pierre De Sola Pate & Brown, Department of Lands, Abogados - Consultores A.A.R.P.I. SDV Logistics Ltd. Sevil Bekirova Surveys & Records Thomas J. Pate Páez Anh Tuan Le Dzung Vu Globalink Logistics Group Mark Stafford De Sola Pate & Brown, Credit Information Centre YKVN Lawyers - State Bank of Vietnam Khalid Farooq Barrett & Partners Abogados - Consultores Andrea Wilson Globalink Logistics Group Phuc Le Hong , RB Eduardo Porcarelli DFDL Mekong Law Group Irina Gosteva CONAPRI LuatViet - Advocates & Solicitors WEST BANK AND Denton Wilde Sapte & Co Jorge Acedo-Prato Juan Carlos Pró-Rísquez GAZA Larissa Grigoryevna Hoet Pelaez Castillo & Macleod Dixon Thuy Le Nguyen Huy Duque Indochine Counsel Tashkent Commercial Melissa Puga Santaella Hani Sobhi Abd Jildeh Court Yanet Aguiar CONAPRI Nguyen Phan Manh Long Jerusalem District Nodir B. Hakimov Macleod Dixon Hung & Partners Electricity Company Daniel Rosas (JDECo) European Elite Juan Enrique Aigster Macleod Dixon Ho Phuong Luan Construction Hoet Pelaez Castillo & Indochine Counsel Ata Al Biary Nail Hassanov Duque Pedro Saghy Jerusalem District Macleod Dixon Hoang Ha Luu Electricity Company Law Firm Leges Advokat Servio T. Altuve Jr. LDV Lawyers (JDECo) Anatoliy Sattarov Mouborak Kambarova Servio T. Altuve R. & Tien Ngoc Luu Asociados Sharhabeel Al-Zaeem Denton Wilde Sapte & Co Laura Silva Aparicio Vision & Associates Sharhabeel Al-Zaeem and Andrea Ignacia Alvarado Hoet Pelaez Castillo & Pasha Karim Hoang Minh Duc Associates Hoet Pelaez Castillo & Duque Globalink Logistics Group Duane Morris LLC Haytham L. Al-Zu’bi Duque John Tucker Alisher T. Kasimov Duy Minh Ngo Al-Zu’bi Law Office, Ramon Alvins Hoet Pelaez Castillo & Advocates & Legal European Elite Duque DC Law Construction Macleod Dixon Consultants Carlos Bachrich Nagy Ricardo Useche Dao Nguyen Mohammed Amarneh Nurali Eshibaevich Mayer Brown LLP Khalmuratov De Sola Pate & Brown, Electrificaciones Guayana The Democracy and CA National Institute of Abogados - Consultores Hai Thao Nguyen Workers Rights Center Credit Information of Edgar Berroteran Uzbekenergo Baker & McKenzie Moayad Amouri Central Bank of the Hoet Pelaez Castillo & Carlos Velandia Sanchez Linh Chi Nguyen PricewaterhouseCoopers Republic of Uzbekistan Duque Asociación Venezolana Baker & McKenzie Nada Atrash Olga Kim de Derecho Registral Claudia Bustamante Minh Tuan Nguyen Architecture & Design Grata Law Firm PricewaterhouseCoopers “AVEDER” Quang Minh Nam Law Firm Ali Faroun Marina Kondratova Anhelisa Villarroel Sergio Casinelli Ltd. Palestinian Monetary Marikon Audit LLC, Macleod Dixon CONAPRI Authority member of Russell Bedford Van Anh Nguyen International Diego Castagnino Olga Vinogradova Vietbid Law Firm Samir Huleileh Globalink Logistics Group Laziza Rakhimova Hoet Pelaez Castillo & Tram Nguyen - Huyen PADICO Duque Grata Law Firm Gide Loyrette Nouel A.A.R.P.I. ACKNOWLEDGMENTS 255

Hiba I. Husseini Sydney Chisenga Patrick Jonhera Husseini & Husseini Corpus Legal Gutu & Chikowero Practitioners Nabil Isifan R.T. Katsande Netham, DPK Consulting, a Eddie Musonda Chunga Zimbabwe Electricity Division of ARD Ministry of Land Transmission & Distribution Company Fadi Kattan Arshad A Dudhia Transjordanian Musa Dudhia & Company Peter Lloyd Engineering Ltd. Gill, Godlonton & Gerrans Robin Durairajah Mohamed Khader Chibesakunda & Company Manuel Lopes Lausanne Trading (part of DLA Piper Group) PricewaterhouseCoopers Consultants Grant Henderson Rita Makarau Michael F. Orfaly Chibesakunda & Company High Court Zimbabwe PricewaterhouseCoopers (part of DLA Piper Group) Trust Salpisio Manjengwah Wael Sa’adi Mubanga Kangwa Wintertons Law Firm PricewaterhouseCoopers Chibesakunda & Company (part of DLA Piper Group) Rumbidzai Matambo Samir Sahhar Dube, Manikai and Hwacha Office of Samir Sahhar Liywalii Kanyimba Legal Practitioners PricewaterhouseCoopers Maysa Sirhan Lloyd Mhishi Palestinian Monetary Chance Kaonga Dube, Manikai and Hwacha Authority National Council for Legal Practitioners Construction YEMEN, REP. Honour P. Mkushi Mutale Kasonde Sawyer & Mkushi Tariq Abdullah Chibesakunda & Company (part of DLA Piper Group) Sternford Moyo Law Offices of Sheikh Scanlen & Holderness Tariq Abdullah Kirstie Krige Chibesakunda&Co Benjamin Mukandi Khaled Al Buraihi Freight World (Pvt) Ltd Khaled Al Buraihi for Bonaventure Mbewe Advocacy & Legal Services Barclays Bank T. Muringani Speartec Yaser Al-Adimi Jyoti Mistry Abdul Gabar A. Al-Adimi PricewaterhouseCoopers Canicious Mushavi for Construction & Trade CNMIG Gerald Mkandawire Adel Aldhahab SDV Ostern Mutero Alsanabani & Aldhahab Sawyer & Mkushi Law Office Paul Frobisher Mugambwa PricewaterhouseCoopers Maxwell Ngorima Mohamed Taha Hamood BDO Kudenga & Company Al-Hashimi Henry Musonda Mohamed Taha Hamood Kiran & Musonda Vanani Nyangulu & Co. Associates V.S. Nyangulu & Associates Abdulkadir AL-Hebshi Francis Mwape Ben Rafemoyo ALCO - Advocacy and National Council for Zesa Holdings Limited Legal Consultatians Office Construction C.M. Ruzengwe Rashad Khalid Al-Howiadi Kanti Patel HLB Ruzengwe & Company Central Bank of Yemen Christopher, Russell Cook Rex Shana & Co. Ismail Ahmed Alwazir High Court Zimbabwe Alwazir Consultants, Solly Patel Chris Venturas Advocates & Legal Christopher, Russell Cook Byron Venturas & Partners Research & Co. Randall Cameron Aleksandar Perunicic KPMG SDV Abdulla Farouk Luqman Mabvuto Sakala Luqman Legal Advocates & Corpus Legal Legal Consultants Practitioners Nowar M. Mejanni Valerie Sesia KPMG Customized Clearing And Forwarding Ltd. Esam Nadeesh ALCO - Advocacy and Ligal Anderson Zikonda Consultatians Office High Court Judge Khaled Mohammed Salem Ali ZIMBABWE Luqman Legal Advocates & Legal Consultants Richard Beattie ZAMBIA The Stone/ Beattie Studio Peter Cawood Anessie Banda Bobo PricewaterhouseCoopers Patents and Companies Registration Office Innocent Chagonda (PACRO) Atherstone & Cook Gyavira Bwalya Eliab T. Chikwenhere ZESCO Ltd Zesa Holdings Limited Bonaventure Chibamba Beloved Dhlakama Mutale Byron Venturas & Partners Ellis & Co. Paul Fraser Mwelwa Chibesakunda Lofty & Fraser Chibesakunda & Company Obert Chaurura Gutu (part of DLA Piper Group) Gutu & Chikowero