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CIPHEX WEST SIZING REFRIGERATION WHAT AM I? PREVIEW FOR WALK-IN COOLERS CONTEST LAUNCH HEATING SYSTEM TUNE UPS: TAKE THE EXTRA STEPS TO SAFETY, COMFORT & EFFICIENCY WHATEVER HAPPENED TO SOLAR THERMAL? GET THE MOST OUT OF HEAT THE HOWS AND WHYS EXCHANGERS OF REDUCED WATER CONSUMPTION OCTOBER 2016 HOW TO COUNTER THE EFFECTS OF THERMAL CHANGES Follow Us On Follow Us On @hpacmag @hpacmag THE BRADFORD WHITE® Residential eF Series® and LAARS® Mascot® LX Come see us at the CIPHEX WEST Trade Show Booth #737 Mascot® LX Combi Boiler Residential eF Series® Water Heater The Mascot LX is an all-in-one, wall-hung, space heating boiler This high efficiency, condensing power-vent water heater and tankless water heater available in seven sizes to meet the features a vertical, dual-pass heat exchanger system. smallest to largest home’s heating needs. It efficiently transfers It has a thermal efficiency of over 90% and a high recovery the most heat possible by using modern controls, a stainless steel to deliver an impressive amount of usable hot water. heat exchanger and efficient condensing design. Built to be the Best™ www.laars.com ©2016, Bradford White Corporation. All rights reserved. www.bradfordwhite.com 32935_Canada_Plumbing_HVAC_8125x1075.indd 1 9/19/16 2:37 PM HPAC_BradfordWhite_Oct.indd 1 2016-09-23 9:19 AM OCTOBER 2016 VOL. 90 NO. 6 TENTS 18 BEYOND THE WHAT AM I? FURNACE TUNE-UP 101 Welcome to the launch of HPAC’s What Am I? Pointers to help improve contest. Identify items, which will be featured overall comfort and efficiency in whole or in part and may be from any era, and customer relations. for a chance to win a TLM99s Laser Distance By Ian McTeer Measurer. 38 HYDRONICS ONE COIL WONDER Changing flow direction for optimal heat exchanger performance. By John Siegenthaler 42 REFRIGERATION TWO PART GOOD DESIGN ONE PART “GUESSTIMATE” How to size refrigeration correctly for the box and application. By Dave Demma 22 THERMAL COMFORT IT’S TIME HVAC SYSTEM DESIGN GREW UP How to counter the effect aggressive thermal changes have on vulnerable populations. DEPARTMENTS By Robert Bean 6 Upfront 8 Industry News 14 28 SALES AND MARKETING Marketing HVAC firm beneficiary of THE 4 RS OF SELLING IN A COMPETITIVE MARKET media interest in orphaned By Mark Evans Sidewalk to Nowhere 14 By Doug Picklyk 84 Mechanical Supply News 84 90 32 PLUMBING People 99 THE HOWS AND WHYS OF The Source 101 REDUCED CONSUMPTION Training 102 Calendar Technology exists to move Canada closer to the European average water usage, the only obstacle is ourselves. By Steve Goldie continued on p4 HPACMAG.COM OCTOBER 2016 | HPAC 3 < CONTENTS continued from 4 HPAC MAGAZINE 80 Valleybrook Drive, Toronto, ON M3B 2S9 TEL: 416.442.5600 FAX: 416.510.5140 www.hpacmag.com EDITOR Kerry Turner (416) 510-5218 [email protected] CONTRIBUTING EDITOR Doug Picklyk [email protected] SALES & MARKETING Kim Rossiter (416) 510-6794 COORDINATOR [email protected] ASSOCIATE David Skene (416) 510-6884 CIPHEX WEST 2016 SHOW PREVIEW PUBLISHER [email protected] Introduction .............................................................. 52 ACCOUNT Stephen Kranabetter (416) 510-6791 MANAGER [email protected] Seminar Schedule ................................................... 54 ART DIRECTOR Graham Jeffrey (905) 713-4348 Executive Summit .................................................... 60 [email protected] Hydronics Conference ............................................. 62 ACCOUNT Barb Vowles (416) 510-5103 COORDINATOR [email protected] Exhibitor List ............................................................ 64 CIRCULATION MANAGER Urszula Grzyb (416) 442-5600 ext. 3537 Product Showcase ................................................... 66 [email protected] PUBLISHER Peter Leonard (416) 510-6847 [email protected] 46 RENEWABLES ANNEX PUBLISHING & PRINTING INC. VICE PRESIDENT SOLAR THERMAL RUNS HOT AND COLD Tim Dimopoulos (416) 510-5100 [email protected] A look at the state of the solar water heating industry in Canada and internationally. PRESIDENT & CEO By Robert Waters Mike Fredericks [email protected] PUBLICATIONS MAIL AGREEMENT NO. 40065710, REGISTRATION NO. 10815 Heating Plumbing Air Conditioning (established 1925) is published 7 times per year by Annex Publishing & Printing Inc. HPAC Magazine is the leading Canadian business 94 EVENT REVIEW publication for the owner/manager of mechanical contracting businesses and their ASSOCIATION EMBRACES CHANGE supply partners. Proactive approach to the future sets the tone for ISSN: 0017-9418 Contents Copyright © 2016 by Annex Publishing & Printing Inc. may not be reprinted HRAI’s 48th annual conference. without permission. By Kerry Turner SUBSCRIBER SERVICES: To subscribe, renew your subscription or to change your address or information please visit us at www.hpacmag.com. Subscription Price per year: $41.95 (plus tax) CDN; Outside Canada per year: $81.95 US; Elsewhere: 1 year $89.95; Single copy Canada: $5.00 CDN. Heating Plumbing Air Conditioning is published 7 times per year except for occasional combined, 96 PLUMBING expanded or premium issues, which count as two subscription issues. SAVING BIG WITH LITTLE CHANGES MAIL PREFERENCES: From time to time we make our subscription list available to Make a big impact on water conservation with small parts. select companies and organizations whose product or service may interest you. If you do not wish your contact information to be made available, please contact us via one By Jon Gustafson of the following methods: Tel: 800.387.0273, Fax: 416.442.2191; E-mail: vmoore@ annexnewcom.ca; or by mail: Privacy Office, 80 Valleybrook Dr., Toronto, ON M3B 2S9. HPAC Magazine receives unsolicited materials (including letters to the editor, press re- leases, promotional items and images) from time to time. HPAC Magazine, its affiliates 98 SHOW PREVIEW and assignees may use, reproduce, publish, re-publish, distribute, store and archive such unsolicited submissions in whole or in part in any form or medium whatsoever, CONSTRUCT CANADA 2016 without compensation of any sort. What to expect at the 28th annual Construct Canada show, the NOTICE: HPAC Magazine, Annex Publishing & Printing Inc., their staff, officers, directors country’s largest building, design and construction event. and shareholders (hence known as the “Publisher”) assume no liability, obligations, or responsibility for claims arising from advertised products. The Publisher also reserves By Doug Picklyk the right to limit liability for editorial errors, omissions and oversights to a printed correc- tion in a subsequent issue. HPAC Magazine’s editorial is written for management level mechanical industry personnel who have documented training in the mechanical fields in which they work. Manufacturers’ printed instructions, datasheets and notices always take precedence to published editorial statements. We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage. MIKE MILLER RETURNS NEXT ISSUE Proud member of: 4 HPAC | OCTOBER 2016 HPACMAG.COM Cold water nevermore... nevermore! AERCO’s AM Rapid Recovery. Any other hot water solution is for the birds. Featuring advanced condensing hydronic technology, AERCO’s AMR is perfect for systems requiring 199 to 1000 MBTU and above. When you need a fast, reliable replacement, the AMR delivers high efficiency in a small space — all while lowering operating costs. AERCO’s AMR. Performance that flies high above the competition. © 2016 AERCO 800.526.0288 | aerco.com AER-1183 HPAC Canada - AMR Ad 8.125x10.75.indd 1 9/8/16 2:31 PM HPAC_Aerco1_Oct.indd 1 2016-09-14 1:26 PM < UPFRONT There’s reliability. GEARING UP FOR FALL Then there’s Fujitsu reliability. It is hard to believe that winter is ap- As the focus on comfort and efficiency begins to resonate proaching – as I write this it is 22 de- with residential, commercial and institutional customers the grees celsius, almost 10 degrees HVAC industry must take steps to improve the initial design warmer than the seasonal average and as Robert Bean points out in this issue, that requires for central Ontario. After a steamy working with all parties involved in the project. summer the promise of an icy, snowy If you are looking for lighter fare, check out WHAT AM I? on winter is music to some people’s page 101. This new HPAC contest features photos of items ears. Certainly for HVAC/R busi- in whole or in part, and they may be from any era. To enter, nesses it bodes well. The challenge identify the product featured and include other details. There is to get customers who are not on a service contract to are two chances to win. Prizes are awarded for identifying make the call for a tune up before the temperature drops the item and for submitting photos. Appliances, compo- and panic sets in. nents, fixtures, tools, pvfs, and so on may be submitted. I To get you geared up for the rush we feature a detailed heat- look forward to seeing your responses! ing system tune up “how to” article in this issue. Beyond the tweaking, Ian McTeer shares some pointers on improving com- fort and efficiency. There are many ways to improve a system’s performance, even if the initial design was not optimum. Editor With a 99.99% product performance rate*, Fujitsu Elite Contractors trust more and earn more. ULTIMATE RELIABILITY • Unrivaled quality control processes yield an exceptionally low (.01%) product failure rate • Over 40 years of HVAC manufacturing experience means peace of mind for contractors • Registered systems earn points toward reaching Elite Contractor Status • Elite Contractors receive consumer leads, loyalty rewards and priority ranking on the online Contractor Locator FujitsuGeneral.com Over 40 Years of Heating and Cooling Solutions *99.99% of systems experience no manufacturer defects upon installation. 6 HPAC | OCTOBER 2016 HPACMAG.COM HPAC_HBX_Oct.indd 1 2016-09-23 10:10 AM 1202_FUJ_Reliability Ad_HPAC-Canada_8.125x10.75_9.6.16.indd 1 9/7/16 9:53 AM HPAC_Fujitsu_Oct.indd 1 2016-09-09 10:38 AM There’s reliability. Then there’s Fujitsu reliability. With a 99.99% product performance rate*, Fujitsu Elite Contractors trust more and earn more.