Children and Family Wellbeing Service

Service Offer for children, young people & families

The Children and Family Wellbeing Service (CFW) offers support to children, young people age 0-19+yrs (0 - 25yrs for SEND) and their families across . The service identifies as early as possible when a child, young person or family needs support, helping them to access services to meet their needs, working with them to ensure the support offered is right for them, is offered in the right place, and at the right time. The main focus of the service is to provide an enhanced level of support to individual children, young people or families with higher levels of need. Service resources are prioritised towards identified priority target groups or individuals at risk who are assessed using Lancashire's Common Assessment Framework (CAF) as having more complex or intensive needs aligned to Lancashire's Revised Continuum of Need (CoN) at Level 2 and who would benefit from a targeted early help offer.

Children and Family Wellbeing Service offers practical support to children, young people, parents and families. This support can be provided on a whole range of issues which may be affecting individuals or the family and is offered through a network of centres as well as in the community or in the family home. Whilst some services are provided to all children/families eg: ante natal care, the service is primarily targeted and prioritised for those most in need of help and support and particularly where we think that providing early help will make a positive difference. We work with children, young people, parents (and parents to be) through groups and by giving one to one support to individuals. Children and Family Wellbeing staff are skilled, committed and recognise that every family has different needs. The service approach is to listen, understand and work alongside individuals and families to make the changes that will help them get to where they need to be.

Key Contacts HEAD OF SERVICE - Debbie Duffell – [email protected] EAST Kathy Ashworth Nighat Parveen, Mark Woodruff Alison Lorente, Team Leader , Lancashire Senior Manager Locality Manager Quality & Review Officer Tel: 07836612403

Tel: 07767248775 Hyndburn/ / Tel: 07789618083 Brian Wood, Team Leader, Ribble Valley Rossendale Lee Kearns Tel: 07795222745 Tel: 07967053376 Quality & Review Officer Gillian Lander, Team Leader Rossendale Lesley Morville, Tel: 07584581421 Tel: 07766803614 Locality Manager / Pendle Sue Hopkinson, Team Leader, Burnley Tel; 07817622417 Tel: 07971845709

Deb Cardwell, Team Leader, Pendle Tel: 07919227476

NORTH Judith Gault Vacant Helen Armstrong Wenda Tyrer, Team Leader Lancaster Lancashire Senior Manager Locality Manager Quality & Review Officer Tel: 07795222729

Tel: 07887831606 Lancaster/ Fylde/ Wyre Tel: 07739234496 John Tully, Team Leader Fylde Tel: Tel: 07824434355

Andrea Sandiford, Team Leader Wyre Tel: 01253741114

SOUTH Nicola Murphy Ellie Waide Helen Green Christine Nuttall, Team Leader Preston Lancashire Senior Manager Locality Manager Quality & Review Officer Tel: 07887831189

Tel: 07760171037 Preston Tel: 07827873816 Joanne McGrath, Team Leader S.Ribble Tel: 07825431457 Tel: 07817623290 Tim Grose Joanne Latham, Team Leader Locality Manager Tel: 07876844361 Chorley/ South Ribble/ Laura Davidson, Team Leader W.Lancs. Tel: Tel: 07876 844365 07584217752

Children and Family Wellbeing Service – Service Offer

Targeted Support OfferTargeted Support Offer Offer of group basedGroup programmesbased programmes

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Aprogressny agency model can. request access to this support via a http://www.lancashire.gov.uk/children-education- families/childcare-and-family-support/family- RequestsAny agency for can Support request form access available to this at support Lancashire for a information-service.aspx Children'sfamily or individual Trust - Request by a Requests for Support for FormSupport which form or from Talkzone Tel: 0800 511111. shouldavailable be at submitted Lancashire to; Children's Trust - Request for [email protected] Support Form which should be submitted to; [email protected]

Virtual Support

Integrated teamwork Talkzone provides confidential telephone helpline, text message, email enquiry and online webchat services where young people and their families can Working with partners we are forming Integrated obtain a range of advice and support on issues such Teams in each district area in Lancashire, made up as problems at home, relationships, sex and health, of multi-agency professionals who will work together jobs and training, mental health, drugs and alcohol, to jointly deliver an early help response. Integrated bullying and things to do. teams will be based at nominated neighbourhood centres and will work across the district area, jointly The service is available 365 days per year, from allocating and sharing information on cases where 2pm to10pm. their pooled effort and skills/expertise will benefit service users. The teams will include professionals Contact with Talkzone can lead to a referral to the from: CFW (Key Workers), Police Early Action CFW service targeted support offer or signposting to Officers, Housing services, the local District Council, the CFW service group based provision and has Lancashire Fire and Rescue and the Integrated appropriate pathways established for any (Adult) Wellbeing Service. safeguarding issues that arise.

CFW also provides specified and agreed support The Talkzone service can be accessed; where Children's Social Care has identified needs  Telephone 0800 51 11 11 within one of their individual's/family's action plans  Text; 07786 51 11 11 where the CFW service is best placed to respond.  Email; [email protected] The service operates a weekly joint allocations  Talk on-line in a private and confidential meeting with children's social care where cases that space by logging onto; have been identified for joint work or step down are http://www.lancashire.gov.uk/youthzone considered for actions. • 2 •