Annual Review
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2019– 2020ANNUAL REVIEW Changing lives, strengthening communities Fostering employment opportunities in rural and regional Queensland Our region RESQ Plus is the employment service provider for Central West and South West Queensland. These two areas form one of Winton Muttaburra Australia’s largest and most diverse geographic regions in which Aramac community-based employment services are delivered. Ilfracombe Longreach Jericho 2 Barcaldine Our program area covers almost 800,000 km , with approximately Alpha Isisford 20,000 residents from a variety of cultural backgrounds, including Bedourie Stonehenge Blackall Aboriginal and Torres Strait Islander peoples. Yaraka Tambo Jundah Our work is supported by the eleven surrounding regional councils of Barcaldine Regional Council, Barcoo Shire Council, Blackall Windorah Augathella Adavale Regional Council, Bulloo Shire Council, Diamantina Shire Council, Birdsville Charleville Mungallala Longreach Regional Council, Maranoa Regional Council, Murweh Cheepie Amby Morven Eromanga Mitchell Colladdi Shire Council, Paroo Shire Council, Quilpie Shire Council and Quilpie Winton Shire Council. Wyandra Yowah Over 40 RESQ Plus employees work hard to cover this vast region Thargomindah Cunnamulla and its varied employment and training needs. Together, they provide Eulo vital support services to 32 communities and over 1000 job seekers. Board profiles Maria Richards Janeece Thompson Alicia Gibson Chairperson, The MaraWay Manager, CWAC Chief Executive Officer, Skill Centred Queensland Maria Richards has come a long way from Janeece Thompson is a proud Bidjara/Kara her challenging experiences as a schoolgirl. Kara Aboriginal woman from Barcaldine As a Board Director of RESQ Plus She is now a Director of RESQ Plus and the in Central Queensland. Over the past founding partner, Employment Services Chair of The MaraWay in Cairns. Maria is 20 years, Janeece has been managing Queensland (ESQ), and CEO of Skill passionate about her culture, her family and the Central West Aboriginal Corporation Centred Queensland, a not-for-profit the community. She believes if you want (CWAC), an organisation founded by her community-based organisation operating something in life, you have to work for it. parents in 1976. across Queensland, Alicia brings years of experience in organisations supporting long- A former Community Development Janeece shares the same passion and term unemployed, disadvantaged youth and Employment Projects participant, Maria determination as her parents and original Aboriginal and Torres Strait Islander peoples. used the program as a stepping stone to members of CWAC. She has seen many a better education, job, and life. Maria has changes, celebrated many successes, and She holds various qualifications, including a a firsthand understanding of the barriers has helped shape the Corporation into a Bachelor of Social Welfare (Youth Work) and encountered by Indigenous youth. successful and well-respected organisation. an Associate Diploma in Welfare Studies. Alicia is currently completing her Masters Maria has fostered over 65 children and In her role as a Director of RESQ Plus, in Business. She sits on a variety of boards is determined to use her leadership roles Janeece sees an opportunity for Aboriginal within her local community. to help people embrace life-changing and Torres Strait Islander people to sustain opportunities. economic independence, now and in the future. 2 RESQ Plus 2019–2020 Annual Review Message from the Chairman It is with pleasure that I offer this report to our clients, stakeholders including government, fellow directors and their organisations, the CEO and staff. It has been another rewarding year for RESQ Plus. Before going further, I’d like to recognise the outgoing CEO, Tony Rayner, and the incoming CEO, Chris Hamilton. The organisation’s achievements are Tony handed over a very effective and professionally run operation. a testament to the staff’s dedication Chris has since picked up where Tony left off. Behind these two, and commitment however, is a very competent staff, some of whom have been with the organisation since inception. I would like to pass on my recognition of all staff equally. the CICADAS@RAPAD arts program many years ago to become a sustainable and innovative arts and cultural group. This year has seen a number of key achievements. We • RESQ Plus supported the Outback Watersports Club with the welcomed Sue Bylett, our new Regional Manager for the South setup of the Premiere Outback Paddle Regatta last year, which West Queensland (SWQ) region. Other SWQ achievements of was a huge success locally. note include: • RESQ Plus also supported the Outback Food, Wine and Music • The Indigenous Artist in Residence Project in Cunnamulla. Festival, helping set up last year’s premiere event at the Two of our Indigenous job seekers were employed over six Cattleman's Bar & Grill. months using funding from the National Indigenous Australians • With support from the Red Rose Foundation, RESQ Plus Agency (NIAA) to create artwork and deliver art classes to other commenced the Red Bench Project, an initiative to raise job seekers. awareness about Domestic Violence and encourage victims and • The Business Incubator Project. To date, this program has their families to seek support. connected seven Indigenous job seekers with new business ventures based on their own ideas. These businesses have now Again, I’d like to acknowledge all of our staff who carried on established a steady client base and are generating income for with activities as normal, despite the impacts of COVID-19 on the all involved. business and our communities. Now, more than ever, an effective job seeker support program is important. • A landscape supply business that collects and cuts firewood for locals is looking into developing a landscape service throughout The organisation’s achievements are a testament to the staff’s the warmer months. So far, four job seekers are involved in dedication and commitment, not only to the organisation but to the setting it up. clients and regions we serve. In closing, I also give recognition to my fellow directors, without whom, the effective governance of the We continue our operations in the Central West Queensland (CWQ) organisation would not take place. region with equivalent dedication and enthusiasm. Activities of note include: • The partnership with Red Ridge in Blackall continues to go David Arnold from strength to strength with the refurbishment of the old Chief Executive Officer, Commonwealth Bank of Australia building. Red Ridge is a Remote Area Planning and Development Board (RAPAD) and success story in its own right, commencing as an outcome from Chairman of RESQ Plus Fostering employment opportunities in rural and regional Queensland 3 Message from the Chief Executive Officer Welcome to the 2019–2020 Annual Review. As RESQ Plus’s newly appointed Chief Executive Officer, I must say that I am honoured to have been chosen for the role ahead of many other talented people. On a more personal level, it is great to be able to return to the bush after so many years away, working in “the big smoke”. I would also like to take this opportunity to acknowledge the outstanding achievements of my predecessor Tony Rayner in establishing the business in 2013 and his work as its custodian for the past six and a half years. Tony decided to step aside to concentrate on his bid for Mayor of the Longreach Regional Council. I am pleased to say that Tony was successful and is now busier than ever in his new role. Congratulations Tony! We thank you for what you have done during your time at RESQ and RESQ Plus and we wish you every success in your new role. There is no doubt that the key topic of conversation for 2020 is COVID-19 and the impact that the raft of restrictions has had on individuals, families Congratulations Tony! We and businesses. While the virus has significantly affected the lives of many, thank you for what you have we should not forget that here in western Queensland, COVID-19 has exacerbated the impact of pre-existing tough economic conditions. done during your time at The drought has not eased in most areas. Those businesses that were RESQ and RESQ Plus and struggling continue to do so and now, due to the lack of a tourist season, more businesses find themselves in difficulties through no fault of their own. we wish you every success However, it is not all doom and gloom. We know that a strong and in your new role diversified economy relies upon a sustainable supply of skilled and unskilled workers. Jobs and employment matter. When a good supply of workers is combined with high levels of community support, it is possible to create profitable and sustainable regional businesses. As the regions focus on the post-COVID-19 human, social and economic recovery efforts, the role that RESQ Plus plays in assisting this recovery becomes increasingly important. The RESQ Plus team are a group of client- focused professionals who have a detailed understanding of job seekers’ aspirations, goals and barriers. They thrive on the challenges of working with their clients, and they take great satisfaction in placing people into paid employment and watching their lives change for the better. Combining the collective experience of RESQ Plus, our Indigenous partners, Central West Aboriginal Corporation and The MaraWay with our strong and well-developed community partnerships, we have created a variety of work experiences that are healthy, socially responsible and culturally rewarding. All our activities are designed to get people working again. Our programs assist those seeking work to gain the skills, confidence and the right attitude to see them enter or re-enter the workforce. Quality post- placement support then helps them stay in employment and identifies any Tony Rayner (left) hands over the reins to new RESQ additional training required to help them grow in their role. Plus CEO Chris Hamilton. During the year under review, RESQ Plus has found employment for 136 job seekers since July 2019 and supported over 32 community organisations.