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COAL EXPORT TERMINAL KOORAGANG ISLAND, NEW SOUTH WALES COMMUNITY EDITION 2 NEWSLETTER 2019 CEO Message We’re excited to bring to you the latest edition of our community newsletter. There have been many things happening at NCIG over the middle third of the year, which we know you’ll enjoy reading about. Our operational capacity and level of responsiveness during breakdowns were also of a high quality. During June, a number of our customers had high shipping targets to meet for the end of financial year. Our Operations Team met this challenge with enthusiasm and was able to provide a level of service that met our customers’ expectations and beyond. This was in the face of occasional breakdowns, which were responded to and resolved by our team to get us back on track. It was truly a great effort by our entire business. While we continue to kick goals in our operation, we are building ever stronger relationships with our community. The first half of 2019 has been a very busy time for our community relations activities. In April we recommenced active consultation with our local community through our Community Engagement Group, which includes representatives from neighbouring suburbs. Our support of the women in the STEM program, HunterWiSE, also expanded with site visits and interactive group activities with students from Newcastle High and Callaghan College – Waratah. It was great to see the students captivated by what can be achieved through engineering and automation, which included some fun with Lego BOOST automation kits to show how our stacker reclaimers can be programmed. We are committed to our people’s health and wellbeing at NCIG. For this reason, we rolled out a new and innovative workplace movement program during May. Over 90% of our workforce participated in the program, which included four sessions of 45 minutes and included modern movement and breathing exercises. Feedback on the program was positive and we look forward to integrating the movement classes into our employee health and wellbeing program. Please enjoy reading the stories in this latest newsletter, and for those interested in finding out more about our terminal, follow through to our website and register for one of our site tours. Aaron Johansen | CEO NCIG Community Support Program celebrate March recipients Newcastle Coal Infrastructure Group recently celebrated the successful Community Support Program recipients from the March round of applications. One of the highlights of the afternoon tea is an informal ‘round circle’ where each recipient shares how they will use the funding and a little about their organisation, which always inspires those who attend. “It is such a privilege to meet the people and organisations who make a real impact on our local community” said CEO Aaron Johansen “To hear their stories and the passion they have for the work that they do, and also how the funding will assist them is even more humbling”. NCIG staff and the newly formed NCIG Community Engagement Group are looking forward to seeing all the initiatives and projects the recipients will be able to provide to our community with the funding they received. NCIG thank you all for the difference you make every day. • All Age 2 Team Belmont FC • Variety - the Children’s Charity • Society of Artists Newcastle NSW & ACT • Hunter Simba FC • TAD • Thornton Junior Football Club • Zara’s House • Salt Ash Pony Club Inc • Shortland Waters Golf Club • Multicultural Neighbourhood • Stockton Public School P&C Centre Inc. • South Newcastle Womens • Women’s Stockton Hockey Club Inc. Bowling Club • Families Supporting Families • Mentor Support Network • Stockton-Northern Districts • Your Dream School Chaplaincy Cricket Club & School Seminars • Lifeline Hunter Central Coast • Kiwanis Beachside-Newcastle • Surfing Newcastle • Dudley Redhead JRLFC - • Wandiyali Mighty Magpies Welcoming Refugees to the Hunter Newcastle is a city of diversity and culture with so much to offer the community, it’s little wonder it is a popular destination for individuals and families immigrating to the Hunter region. Ensuring they feel welcome and have access to essential services plays a vital role for the team at the Multicultural Neighbourhood Centre and the services they provide. The Centre assists people settling into the region by connecting them with essential information and skills to establish a fulfilled life here in the Hunter, including English speaking classes, workshops on navigating social services, connecting them with healthcare providers and schools and facilitating gatherings for social interaction. Newcastle Coal Infrastructure Group was proud to support one of the MNC’s biggest events – the 2019 Hunter Multicultural Expo in June. Held each year, the Multicultural Expo connects migrants and refugees with service providers, utilities and information which is essential to establishing a life here in Australia. This year the event attracted over 400 visitors and 45 information booths ranging from utility providers to baby and child car restraint assistance. The participants were welcomed by the choir from Newcastle East Public School, followed by the Lord Mayor of City of Newcastle, Nuatali Nelmes, and Mayor of Lake Macquarie City Council, Kaye Frazer. NCIG CEO Aaron Johansen also welcomed visitors and congratulated MNC for the work they do. “We underestimate how difficult it must be for refugees relocating to another country where they don’t necessarily speak the language or understand our customs and cultures. “The work the Multicultural Neighbourhood Centre does is testament to the volunteers who freely give their time to help the families navigate their new life here in the Hunter region,” Aaron said. Surf Stars make waves at Regional Titles NCIG was proud to support the future of surfing in Newcastle by partnering with Surfing Newcastle to present the Junior Regional Titles at Bar Beach on 18 May. The competition fielded athletes from 11 of 14 clubs from the Hunter and Mid North Coast. The competition was fierce in the four age divisions U12, U14, U16 and U18, across 27 heats, with boys and girls in all categories. There was a total of 67 competitors on the day, 54 boys and 13 girls. Of these NCIG is proudly supporting the 29 young people who will be representing our region at the State Titles later in the year. Even though surfing is seen as a solo sport it really does take a community to support them in reaching their dreams, and Surf Newcastle parent Tracey Smith hit this home on the day. “As a single parent to an 11yr old boy who loves competing in surfing events and representing his region the costs start to stack up” said Tracey “We appreciate the continued support from our region’s supporters and sponsors just like NCIG”. Both male and female junior competitors ranged in age from 11 to 18 years old, with heats coming down to the wire to determine each age champion. A particular congratulations to: U18’s boys winner: Ross Caden U18’s girls winner: Elle Clayton-Brown U16’s boys winner: Zac Tinson U16/12 girls winner: Charlize Everett U14’s boys winner: Eden Hasson U14’s girls winner: Leila Salt U12’s boys winner: Felix Byrnes Congratulations to all the competitors. With such enthusiasm and skill shown by all the girls and boys, it’s evident surfing is alive and well in our region. Maintenance Update During the month of May, the NCIG maintenance team replaced our first yard conveyor belt. The task involved months of planning from our maintenance, engineering and contractor teams. In total 3 x 500 metre rolls of belt were spliced to form a continuous length and installed onto the system. The task took approximately 5 days and involved over 1200 hours of work. Many thanks go to those involved; Port Hunter Conveyors, Scafflink, Wheeler Cranes, Technibelt, Doran Surveying Services and the Assets Team. Then in August, the NCIG maintenance team completed the routine task of replacing the buckets on one of our Stacker Reclaimers. This task forms part of our predictive maintenance strategy. The timing for the replacement of the buckets is informed via conducting thickness testing of the wearing surface of the bucket. Once a predetermined minimum thickness is achieved the buckets are scheduled for replacement. These buckets achieved a service life of 47 million tonnes. There are 10 buckets in total and all were replaced in 48 hours. This task was a team effort involving our contractors UGL, Wheeler Cranes and Members of the NCIG maintenance team Community Funding Applications PEOPLE | HEALTH | EDUCATION | ENVIRONMENT NCIG has two community funding programs which both provide assistance to organisations, charities, community groups or sporting organisations within the Hunter region. Head to our website to find out more www.ncig.com.au Improved Facilities for Sick Teens The NCIG Charity Ball Committee was recently invited by the John Hunter Children’s Hospital to visit and see first-hand the outstanding benefits the funds donated from the 2018 NCIG Charity Ball had made. The biennial gala event, which raised just over $100,000, is organised by NCIG employees and is a celebration of the business’s achievements while raising much needed funds for a local charity requiring financial support for a planned project. The John Hunter Children’s Hospital was chosen as the worthy recipient and committed to remodelling a four-bed patient room in the J1 Adolescent Ward, a room that has not been refurbished since the hospital opened over 25 years ago and looked just like any other patient ward. The funds donated allowed the hospital to completely modify the room, making it a modern, contemporary adolescent-friendly space, with age appropriate décor and its own unique identity. New and improved functionality for parents needing to stay overnight were also upgraded as part of the project, as well as enabling the hospital to implement dedicated essential services to each bed such as gas fittings and monitoring equipment, which previously were shared between beds.