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Annualreport 2011 Online.Pdf Annual Report 2011 The Cable Center Mission The Cable Center Staff Joyce Alden-Schuyler Allison Derschang Steve Luiting Larry Satkowiak Lisa Backman Bailey Doehler Sarah Muntz Dorothy Segovia Robin Berhost Lindy Hatch Shannon Novosel Karen Stone Diane Christman Jana Henthorn Bethany Palmer Devon Svejcar Lela Cocoros Jennifer Kaufling Ryan Peru James White Laura Cymansky Brian Kenny Jaime Reitz Dolly Wolf As of 12/31/11 2011 Board of Directors 2011 Honorary Board Chairman Directors Julian A. Brodsky Gerald Levin Jerald L. Kent Bridget L. Baker Chuck Dolan Robert J. Lewis Char Beales Frank M. Drendel John Malone Vice Chairman Nomi Bergman Joseph S. Gans, Sr. Robert J. Miron Nickolas Davatzes John Bickham Alan Gerry Trygve E. Myhren Matthew C. Blank John W. Goddard Thomas F. Puckett Treasurer & Secretary Sean Bratches Dr. Richard R. Green Leslie (Les) Read David Van Valkenburg Ann R. Carlsen Gustave M. Hauser John V. Saeman David Cohen John Hendricks Stanley M. Searle Executive Committee Brian Deevy Leo J. Hindery, Jr. Gail F. Sermersheim Dwight Duke Josh Sapan Amos B. Hostetter, Jr. John J. Sie Larry Satkowiak Kimberly Edmunds Michael Fries Marvin L. Jones R.E. (Ted) Turner Peter Stern Raymond E. Joslin Michael Willner Andrew T. Heller Peter Kalan Paul Liao Phil Lind Paul S. Maxwell Dan Moloney Italia Commisso Weinand Barbara York David M. Zaslav Larry Jerald Satkowiak Kent The tradition of innovation and entrepreneurship has always played a critical role in the growth and Dear Friends and Colleagues, development of the cable industry. We embrace change, we thrive on it, and we reinvent our industry with such frequency that it is almost commonplace. One of our greatest challenges is to convey that message to It was an honor to pick up the chairman’s gavel at The Cable Center in 2011. This year, The Center celebrated university students around the country. The message is: “If you are looking for a high-tech career that rewards a number of impressive accomplishments thanks to the guidance and support of our board of directors and creativity and innovation, you should consider the cable industry.” These thoughts have always guided our honorary board, and the talent and dedication of The Center’s staff and executive team. thinking as we talk to students around the country. The Cable Center’s most visible accomplishment of 2011 was the Cable Mavericks Masters Forum, a powerful In 2011, our Cable Mavericks program graduated to the Cable Mavericks Masters Forum: One Day Degree in extension of our successful Cable Mavericks Lecture Series. With seven panels covering every aspect of the Cable in New York City, which placed an emphatic exclamation point behind that message. In one day, we business, the Forum lived up to its billing as a “One-Day Degree in Cable.” Mavericks are part of an exclusive managed to connect more than a thousand students in person and online, from 80 colleges and universities, and growing team of cable ambassadors; students appreciate hearing from those of us who have seen the with cable executives representing the best in our business. The success of this program, sponsored by industry’s remarkable evolution first-hand. I was so proud to visit Washington University in St. Louis as a Cable Motorola Mobility in partnership with AMC Networks, demonstrates that students are interested in our industry, Maverick in 2011 to discuss cable innovation with students at the start of their careers. want to learn more, and would consider our industry a premier career choice. The cable industry needs this link to higher education because it is the source of our future employees and our future customers. We need to tap The Masters Forum multiplied the Mavericks experience exponentially. In addition to the live audience at the into the enthusiasm and creativity of the university community because they represent our future. Paley Center for Media in New York, more than a thousand college students participated via streaming sites across the country and internationally. The Cable Center is now a true global presence. From the Mavericks During the year, we saw increasing interest in the work of Dr. Charles Patti, the James M. Cox endowed chair Masters Forum, Barco Library and Cable Center Customer Care Committee, to our marketing materials and in Customer Experience Management at the University of Denver. Dr. Patti, along with Dr. Ron Rizzuto, have even this online annual report, The Center is completely at home in the virtual world. been looking at topics with practical value to our industry and discussing their insights with our C5 community of care executives. The University of Denver’s top-ranked MBA program developed an innovative concentration in The Cable Hall of Fame Dinner was also a highlight of the year. It has become a must attend event that Customer Experience Management through our work together – the only such program in the United States. spotlights the people who made our industry so successful. It was great to see Bob Miron receive the first Bill The graduates are in high demand. Bresnan Ethics in Business Award. Bob was the perfect choice. Also in 2011, we piloted a new version of our long-standing academic program at the NCTA Cable Show. In the following pages, you’ll find that The Cable Center is soaring, with even greater achievements ahead of The Academic and Telecommunications (ACT) Forum brought together academics who do research and us. I know you’ll agree these efforts are a tremendous service to our industry. publish articles about our industry. They appreciated the opportunity to attend The Cable Show and interact with their colleagues in a stimulating and thoughtful program. They saw the innovative nature of our industry I ask you to join The Center’s mission by contributing your time and financial support. Our former chairman, with customized tours, including a tour of Motorola Mobility’s Innovation Center. The Center plans to Bill Bresnan, initiated the Chairman’s Campaign in 2007. With your help, we will complete the fund in 2012 – expand this program in the coming years. a wonderful tribute to Bill. Let me conclude with a sincere thanks to Michael Willner for his dedicated and exemplary service as our past In closing, I offer deepest thanks to my predecessor, Michael Willner, for his years of leadership as Chair of chair. The staff and I look forward to exploring new possibilities with our board under Jerry Kent’s leadership The Cable Center board of directors, and for his many contributions to The Center and to our industry. in the coming years. He had an incredible positive impact and we were so fortunate to benefit from his guidance. Sincerely, Sincerely, Larry Satkowiak Jerald L. (Jerry) Kent President and CEO Chairman of the Board of Directors Annual Report 2 Arizona Institute of Audio Research, New York ® Arizona State University, Tempe John Jay College of Criminal Justice, New York Lehman College, New York California Long Island University, Brookville Stanford University, Palo Alto Manhattan College, New York Marist College, Poughkeepsie Connecticut Metropolitan College of New York, New York Yale University, New Haven Milano School of International Affairs, Year in Review Management and Urban Policy, New York Florida New York City College of Technology, New York Elevating cable’s standing around the world Full Sail University, Winter Park New York University, New York Pace University, New York Iowa Parsons The New School for Design, New York University of Iowa, Iowa City Plattsburgh State University, Plattsburgh Queens College, New York In 2011, The Cable Center broadened the scope and impact of its programs, Indiana Sarah Lawrence College, Bronxville Ball State University, Muncie St. Francis College, New York sharing the story of cable and raising awareness of a dynamic, future-oriented Purdue University, West Lafayette St. John’s University, New York industry across the globe. Stony Brook University, Suffolk Massachusetts SUNY Albany, Albany Babson College, Babson Park SUNY New Paltz, New Paltz Boston University, Boston SUNY Old Westbury, Jericho Colorado New York Mount Holyoke College, South Hadley The New School, New York • Tours for 121 cable and non-cable • Cable Mavericks Lecture Series featuring Peter Northeastern University, Boston Touro College, New York industry visitors Stern, at The New School in New York City University of Rochester, Rochester Maryland Yeshiva University, New York • Customer Experience Management • Cable Mavericks Masters Forum: One Day University of Maryland, College Park MBA concentration, University of Denver Degree in Cable at the Paley Center for Media Ohio • Colorado Historical Records Advisory • “Making Connections: Time Warner Cable and Missouri Kent State University, Kent Board grant to digitize photos from the Broadband Revolution” published, featuring Washington University, St. Louis Bill Daniels collection 77 photos from the Barco Library collection Schools reached by Cable Mavericks Oklahoma North Carolina University of Oklahoma , Norman • C5 fall meeting Oklahoma Duke University, Durham Illinois • Oklahoma City Film Row is published University of North Carolina Asheville, Oregon featuring Barco Library photos Asheville University of Oregon, Eugene • The Cable Center hosts the Cable Hall of Fame at The Cable Show Pennsylvania New Hampshire Pennsylvania Dartmouth College, Hanover Art Institute of Philadelphia, Philadelphia • The Cable Center hosts Customer • C5 strategy session Experience Management panel at Bucknell University, Lewisburg The
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