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Sandy Hook Traveler Information System

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Sandy Hook Traveler Information System National Park Service U.S. Department of the Interior Gateway National Recreation Area – Sandy Hook Unit Highlands, New Jersey Sandy Hook Traveler Information System PMIS No. 16635C FINAL September 2010 John A. Volpe National Transportation Systems Center Research and Special Programs Administration U.S. Department of Transportation Contents Report Notes & Acknowledgements ....................................................................... iii Notice / Disclaimer .................................................................................................. v Acronyms / Definitions ........................................................................................... vi Section 1: Introduction .......................................................................................... 1 Sandy Hook Unit Overview ................................................................................................. 1 Sandy Hook Traveler Information System Concept ............................................................... 2 Existing Traveler Information System ................................................................................... 2 Section 2: Relevant Communication Platforms ....................................................... 5 Social Media / Web 2.0 ....................................................................................................... 5 Gov 2.0 ..................................................................................................................................................... 5 2.0 Tool Functionalities ....................................................................................................... 6 Integration with Traveler Information Systems ................................................................... 10 Marketing TIS Tools ................................................................................................................................. 10 Existing Transportation Use of 2.0 Platforms ...................................................................... 10 Current Platforms Utilized by National Parks and Public Lands ............................................ 11 Federal Level ............................................................................................................................................ 11 Mobile Applications ................................................................................................................................. 14 Fish and Wildlife Service ........................................................................................................................... 17 Bureau of Land Management ................................................................................................................... 17 State Level ............................................................................................................................................... 18 Summary of Current Social Media Applications by National Parks and Public Lands ................................... 18 Section 3: Traveler Information System Data ........................................................ 20 Available Data and Information Needs .............................................................................. 20 General Transportation ..................................................................................................... 20 Parking Lot At Capacity / Park Closure/ Park Reopening ............................................................................ 22 Traffic Alerts / Advisories .......................................................................................................................... 24 Water Safety / Water Quality .................................................................................................................... 25 Weather Forecast ............................................................................................................. 26 Weather Alerts/Advisories ........................................................................................................................ 26 Other Alerts/Advisories ..................................................................................................... 27 Special events .................................................................................................................. 27 Section 4: Conceptual Data Management System Architecture ............................. 30 Data Portal ....................................................................................................................... 30 Data Sources .................................................................................................................... 31 Weather Forecast (updated daily) ............................................................................................................. 31 General Transportation (updated daily) ..................................................................................................... 31 Special Events (updated daily) ................................................................................................................... 31 Interpretive Information (updated daily) .................................................................................................... 31 Water Safety and Water Quality (updated daily) ....................................................................................... 31 Parking Updates and Park Closures (updated in real-time)......................................................................... 31 Weather Alerts/Advisories (updated in real-time) ...................................................................................... 31 Transportation Alerts/Advisories (updated in real-time) ............................................................................. 32 Dissemination Methods .................................................................................................... 32 National Park Service Website .................................................................................................................. 32 Third Party Website .................................................................................................................................. 32 Facebook ................................................................................................................................................. 32 Twitter ..................................................................................................................................................... 32 Flickr ........................................................................................................................................................ 32 YouTube .................................................................................................................................................. 32 Short Message Service (SMS) .................................................................................................................... 32 Volpe Center Sandy Hook Unit Traveler Information System, September 2010 i Smart Phone Application .......................................................................................................................... 32 Dynamic Message Signs (DMS) ................................................................................................................. 33 Other Dissemination Methods - Independent Information/News Agencies ................................................. 33 Section 5: Recommendations and Future Strategies ............................................. 34 Develop Partnerships ................................................................................................................................ 34 Prioritize Information ............................................................................................................................... 34 Utilize Existing Resources.......................................................................................................................... 35 Hire a Programmer ................................................................................................................................... 35 Develop an Operations Framework ........................................................................................................... 36 Volpe Center Sandy Hook Unit Traveler Information System, September 2010 ii Report Notes & Acknowledgements This report was prepared by the U.S. Department of Transportation, Research and Innovative Technology Administration’s John A. Volpe National Transportation Systems Center, in Cambridge, Massachusetts. The project team was led by David Jackson, of the Service and Operations Assessment Division, and included Ben Cotton of the Service and Operations Assessment Division, Gabriel Lopez-Bernal of the Planning and Policy Analysis Division, and Michael Clark of MacroSys. Other individuals that assisted in the development of this report were David Crawford and Luis Mejias of the Service and Operations Assessment Division. The Volpe Team is appreciative for the input and direction provided by the numerous Gateway National Recreation Area (NRA) staff. Among the Gateway staff that led this effort were James L. Grant, Chief, Project Management Division; Jane Ahern, Acting Chief, Public Affairs; John Warren, Public Affairs; Pete McCarthy, Sandy Hook Unit Coordinator; and Sara Weimer and Christine Miller of the Sandy Hook Unit’s Communications
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