09 MAR 2015 Legal e-billing: LSSA responds to Law Legal IT events: what’s in it for you? Society’s endorsement plan a visitor’s perspective GET REAL ABOUT RETURN ON CRM. INTRODUCING BUSINESS DEVELOPMENT THAT CHANGES THE GAME. Big data meet smaller footprint – and faster implementation with less burden on your staff. The all-new Business Development technology from Thomson Reuters Elite™ has you up and running in weeks, not months. It uncovers and de-dupes data automatically. Provides detailed company information. And delivers 3-5 times more contacts, plus tells you who knows whom. It’s a paradigm-shifting approach to CRM, driven by world-class innovation and Thomson Reuters datastreams that deliver deeper client insights. The game has changed. DISCOVER A BETTER WAY AT ELITE.COM/GETREAL See a mobile interactive preview; scan code with your smartphone. ©2014 Thomson Reuters L-390192D/3-14 Thomson Reuters and the Kinesis logo are trademarks of Thomson Reuters. 2 | LEGAL IT TODAY CONTENTS 5 From the editor 6 A seamless transition 10 Email is now much more than just a messenger 14 Let’s make excellence a habit 16 Legal e-billing: what’s in it for you? 20 A constellation of disruption 22 A misleading and unhelpful endorsement 26 The good, the bad and the could do better 30 Will technology soon become the least important distinguishing factor for law firms? 10 20 22 30 THE VERDICT LEGAL IT TODAY Legal IT Today is published by: Contributors: Asfour in cooperation with Legal IT Professionals Brian Podolsky, Matt Torrens, Bryan King, Chris bull, Jason Plant, Gerard Neiditsch, Curt Meltzer, Editor: Jonathan Watson -
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