DEPARTMENT FOR TRANSPORT, ENERGY AND INFRASTRUCTURE
ANNUAL REPORT 2010-11 Prepared by the Department for Transport, Energy and Infrastructure, September 2011.
GPO Box 1354 Adelaide SA 5000
Telephone (08) 8463 6225 Facsimile (08) 8303 0828 Website www.dtei.sa.gov.au
Annual Report – DTEI (Print) ISSN 1448-7357 Annual Report – DTEI (Online) ISSN 1448-742X ABN 92 366 288 135
Creative commons This work is licensed under a Creative Commons Attribution 3.0 Australia Licence. A summary of the license terms is available from http://creativecommons.org/licenses/by/3.0/au/deed.en Department for Transport, Energy and Infrastructure Annual Report 2010-11
The Honourable Patrick Conlon MP Minister for Transport Minister for Infrastructure Roma Mitchell House 136 North Terrace ADELAIDE SA 5000
Dear Minister
I am pleased to present the Annual Report of the Department for Transport, Energy and Infrastructure for the year ending 30 June 2011.
This report is a submission to Parliament and complies with the requirements of the Public Sector Act 2009, Public Finance and Audit Act 1987 and other relevant acts. The report of the Commissioner of Highways under the provisions of the Highways Act 1926 is also incorporated within this report.
Yours sincerely
Rod Hook CHIEF EXECUTIVE DEPARTMENT FOR TRANSPORT, ENERGY AND INFRASTRUCTURE
30 September 2011 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Commissioner of Highways Statement
As Commissioner of Highways I am charged with the duty of carrying the Highways Act 1926 into effect. Pursuant to section 28 of the Act the Commissioner has powers to make further and better provision for the construction and maintenance of roads and other works. In discharging these requirements under the Act, the Commissioner has the obligation to report on the operation of the Act.
Under my direction, the department continues to meet the requirements of the Act and to meet the policy objectives of the government. The requirements of the Act and the role, responsibilities and objectives of the department are intrinsically linked. Accordingly, I am pleased to provide the following report of the department as a report satisfying the requirements of the Highways Act.
Financial matters relating to the Highways Fund have been incorporated into the Financial Statements of the department and the notes to and forming part of the statements.
Rod Hook COMMISSIONER OF HIGHWAYS Department for Transport, Energy and Infrastructure Annual Report 2010-11
CONTENTS
FOREWORD 7 HIGHLIGHTS FOR 2010-2011 9 ABOUT THE DEPARTMENT 12 VISION 12 VALUES 12 OPERATIONS AND INITIATIVES 13 ORGANISATIONAL CHART 15 DIVISIONAL OPERATIONS 17 BUILDING MANAGEMENT DIVISION 17 CORPORATE SERVICES DIVISION 17 ENERGY DIVISION 17 GOVERNMENT RELATIONS AND REFORM OFFICE 18 LAND SERVICES DIVISION 18 OFFICE OF MAJOR PROJECTS AND INFRASTRUCTURE 18 OFFICE OF THE CHIEF INFORMATION OFFICER 18 POLICY AND PLANNING DIVISION 18 PUBLIC TRANSPORT SERVICES DIVISION 18 SAFETY AND REGULATION DIVISION 19 SERVICE SA 19 TRANSPORT SERVICES DIVISION 19 STRATEGIC DIRECTIONS 21 OBJECTIVE 1: GROWING PROSPERITY – ECONOMIC ENVIRONMENT 22 OBJECTIVE 2: IMPROVING WELLBEING – PUBLIC SAFETY 23 OBJECTIVE 3: ATTAINING SUSTAINABILITY – CLIMATE CHANGE 24 OBJECTIVE 3: ATTAINING SUSTAINABILITY – ENERGY 24 OBJECTIVE 5: BUILDING COMMUNITIES 25 OBJECTIVE 6: EXPANDING OPPORTUNITY 25 FUTURE DIRECTIONS 29 FREEDOM OF INFORMATION ACT 1991 32 Department for Transport, Energy and Infrastructure Annual Report 2010-11
APPENDICES LEGISLATION ADMINISTERED BY DTEI 34 ADMINISTERED ITEMS 36 BOARDS AND COMMITTEES 37 FRAUD 38 WHISTLEBLOWERS ACT 38 MANAGEMENT OF HUMAN RESOURCES 39 CONTRACTUAL ARRANGEMENTS 47 CONSULTANCIES 49 OVERSEAS TRAVEL 50 ACCOUNT PAYMENT PERFORMANCE 2010-11 51 URBAN DESIGN CHARTER 52 GREENING OF GOVERNMENT OPERATIONS 53 ENERGY EFFICIENCY ACTION PLAN REPORT 56 DISABILITY ACTION PLAN 57 REPORTS FROM THE REGISTRAR OF MOTOR VEHICLES 58 REPORTING AGAINST THE AIR TRANSPORT ACT 2002 61 REPORTING AGAINST THE PASSENGER TRANSPORT ACT 1994 62 REPORTING AGAINST THE CARERS RECOGNITION ACT 66
FINANCIAL STATEMENTS 73 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Elsewhere, South Australia was nationally FOREWORD recognised for the seamless delivery of this State’s share of the Federal I’m delighted to present the Government’s $42 billion Nation Building Economic Stimulus Plan. The department Department for Transport, project managed with distinction more Energy and Infrastructure’s than 700 projects and a billion dollar program of works in schools and almost 2010-11 Annual Report – $80 million in road safety initiatives.
my first as Chief Executive. The department continues to progress the $2.6 billion public transport investment Departmental services are delivered by program through the delivery of dozens around three thousand people working of additional buses and hundreds of new within an operating budget of $1.418 services while continuing the revitalisation billion and an investing program in the of our rail infrastructure. order of $1.294 billion approved for 2011-12. The qualities that have delivered these landmark programs are characteristics on The Department for Transport, Energy show right across the department. and Infrastructure (DTEI) has the lowest employment costs of any government The following pages give a summary of agency with 14% of our operating budget the department’s key achievements over and 10% of our total budget allocated for the last 12 months and serve as the basis this purpose. from which we will meet the challenges ahead. We handle more transactions for government than any other agency I’m very confident the department including $1 billion of items administered enters the 2011-12 financial year with on behalf of other departments. a focussed, empowered and tactically positioned workforce that will progress the The past 12 months have seen the State Government’s ambitious transport, department reinforce its reputation for energy and infrastructure agenda. sound policy development, customer service and efficient project delivery. In I would also like to take this opportunity a period of unprecedented investment to formally recognise Jim Hallion’s in our core businesses our people have successful tenure as DTEI Chief again risen to the many and varied Executive. On behalf of his friends and challenges that come with that focus. colleagues at DTEI, I wish Jim every success with the Department of the History will record that in 2010-11 the Premier and Cabinet. largest road project in South Australia in half a century – the Northern Expressway I also acknowledge the leadership and – opened to traffic. support provided by our Ministers; the Honourable Patrick Conlon, Minister Its successful design, construction and for Transport and Infrastructure; the operation typifies the very best of the Honourable Gail Gago, Minister for department with the collaboration of Government Enterprises; the Honourable hundreds of staff delivering a wonderful Michael O’Brien, Minister for Energy; and piece of infrastructure this State can be the Honourable Tom Kenyon, Minister for truly proud of. Road Safety.
In the last 12 months we successfully Rod Hook completed South Australia’s new FINA CHIEF EXECUTIVE compliant State Aquatic Centre, which opened in time for the National Age 7 Swimming Championships in April 2011. Department for Transport, Energy and Infrastructure Annual Report 2010-11
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HIGHLIGHTS FOR 2010-11
THE NORTHERN EXPRESSWAY The $564 million Northern Expressway, a 23 kilometre road with pedestrian and cycle pathway linking the Gawler Bypass with the Port Wakefield Road, was opened to traffic on 13 September 2010, three months ahead of schedule. In excess of 3 000 people were employed on the project with more than 130 local sub-contracting firms engaged. The Northern Expressway has cut travel times by up to 20 minutes for working families and freight travelling between Adelaide and the north.
NATION BUILDING ECONOMIC STIMULUS PLAN In 2010-11 South Australia successfully delivered its component of the Australian Government’s $42 billion Nation Building Economic Stimulus Plan. As the home of the Office of the Coordinator General, DTEI was able to oversee the roll out of a stimulus program in South Australia, including direct responsibility for a billion dollar series of works in government schools and almost $80 million in road safety initiatives.
UPGRADING PUBLIC TRANSPORT DTEI continues to deliver key initiatives towards the government’s 10 year, $2.6 billion rail revitalisation program. During the year the Gawler line — between Mawson Lakes and Adelaide — and the Noarlunga line — between Noarlunga and Oaklands Park — were rebuilt and stations on those lines were upgraded; new electric trains were ordered; and construction of the Seaford Rail Extension commenced. The railcar maintenance depot was also relocated to Dry Creek, making way for the new Royal Adelaide Hospital.
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DTEI purchased new buses and provided the Adelaide Oval Redevelopment project. The additional services in the south and north of Riverbank Precinct will guide how we transform Adelaide, including the first Adelaide Metro this special part of our city into a great place services in Gawler. A four-year program to and a destination for everyone. purchase 80 additional buses has now been delivered with the final 20 buses purchased during the year. A further 20 new buses were ADELAIDE OVAL also purchased to provide for additional REDEVELOPMENT services in the south and north of Adelaide, DTEI has established the framework and including the first Adelaide Metro services commenced procurement and design for the in Gawler. The additional bus program has Adelaide Oval Redevelopment project. now delivered 100 new buses in total with a The $535 million redevelopment of Adelaide capital investment of $46 million. DTEI received Oval will reunite football and cricket in a 50 000 funding of $17.1 million to upgrade key O-Bahn seat stadium featuring the best in design and interchanges. offering the ultimate spectator experience.
THE SOUTH AUSTRALIAN ROAD STATE AQUATIC CENTRE SAFETY STRATEGY 2011-20 AND GP PLUS HEALTH CARE Towards Zero Together is designed to CENTRE address the unacceptable number of deaths DTEI successfully project managed and serious injuries on our roads. During construction of the SA Aquatic and Leisure the year the draft strategy was developed, Centre and Marion GP Plus Health Care Centre which proposes targets and a framework for at Marion. The South Australian Aquatic and improving road safety in our State over the next Leisure Centre is now a premier aquatic facility. decade and outlines a draft vision of all South The department appointed YMCA as the Australians working together to bring down the facility’s operator. road toll.
ADELAIDE CONVENTION PUBLIC TRANSPORT SERVICES CENTRE DIVISION DTEI successfully integrated the staff and DTEI has awarded contracts for the $350 functions of the former TransAdelaide into the million redevelopment of the Adelaide department to create a centralised division Convention Centre, which will create one of the responsible for managing all aspects of largest, most flexible and up-to-date meeting public transport provision to customers and places in the world. The project aims to boost contractors. the centre’s economic and tourism contribution to South Australia by more than $1.92 billion over the next 25 years and will provide Adelaide E-GOVERNMENT IAWARD with two of its most remarkable buildings. DTEI won the e-Government iAward for innovation for sa.gov.au the online single entry RIVERBANK PRECINCT point for government services. As of 30 June 2011, sa.gov.au had 2 500 webpages on the DTEI has commenced the preparation of a site, an average of over 7 700 visits and nearly comprehensive master plan for the Riverbank 25 000 page views per day, expanding the Precinct, incorporating the expansion of the range of government services and information Adelaide Convention Centre, and how it links to available online.
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ROAD MAINTENANCE DTEI rehabilitated/resurfaced approximately 720 lane kilometres of road across South Australia.
BUILDING MANAGEMENT DTEI managed more than 570 major building construction projects with a value of $2.5 billion.
AMY GILLETT BIKEWAY DTEI completed Stage 2 of the Amy Gillett Bikeway, which is a 4.5 kilometre multi-use sealed track running from Verco Road at Woodside to Charleston in the picturesque Adelaide Hills. This provides a safe environment for bike riders and pedestrians as an alternative to the busy Onkaparinga Valley Road.
SINGLE NATIONAL SYSTEMS – HEAVY VEHICLE REGULATION, MARITIME SAFETY, RAIL SAFETY DTEI worked with the Commonwealth, states and territories to modernise the marine, heavy vehicle and rail safety regulatory systems to support the safe, efficient and sustainable growth of the commercial sectors as part of a truly national economy.
SOLAR ENERGY FEED-IN SCHEME DTEI achieved Solar Feed-in Scheme objectives; as at 30 June 2011 approximately 46 000 solar customers had installed 102 megawatts of grid-connected capacity and around 29 000 people had approval to connect approximately 64 megawatts of capacity.
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ABOUT THE DEPARTMENT
VISION To provide safe, effective and efficient transport, energy and infrastructure networks, supporting the interests of all South Australians. VALUES To deliver our core responsibilities our philosophy is for the DTEI workforce to be:
ALIGNED committed to the vision and strategic priorities
RESPONSIVE focussed on delivery
EMPOWERED encouraged to be bold and innovative
ACCOUNTABLE responsible to the people of South Australia
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DTEI is one of the largest ABOUT THE government agencies in South DEPARTMENT Australia, employing around 3 000 people who have an opportunity to positively impact the lives of more than a million people every day as they move around the state and access government services.
OPERATIONS AND INITIATIVES: Driven to deliver the very best in customer service, project and program implementation and communication, DTEI strives to make South Australia the best possible place to live, work and do business by:
>> providing a safe, effective and efficient transport network to support the interests of all South Australians >> pursuing a reliable and sustainable energy future for the State >> identifying infrastructure priorities for South Australia and facilitating the timely delivery of key projects >> providing information and communication technology infrastructure that ensures efficient delivery of government services to the community and business >> providing building management and advisory services across government >> providing a range of customer services to business, the community and government.
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14 Department for Transport, Energy and Infrastructure Annual Report 2010-11
ORGANISATIONAL CHART
The following structure of the Department for Transport, Energy and Infrastructure was in place at 30 June 2010.
Hon. Thomas Hon. Michael Hon. Patrick Hon. Gail GAGO KENYON MP O’BRIEN MP CONLON MP MLC
Minister for Road Minister for Minister for Minister for Safety Energy Transport Government Minister for Enterprises Infrastructure
MINISTERS
Rod Hook
Chief Executive Commissioner of Highways Service SA Energy Division Land Services Division Transport Services Division Transport Corporate Services Division Policy and Planning Division Building Management Division Safety and Regulation Division Public Transport Services Division Public Transport Office of the Chief Information Officer Office Government Relations and Reform Office Office of Major Projects and Infrastructure of Major Projects Office
DIVISIONS
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16 Department for Transport, Energy and Infrastructure Annual Report 2010-11
BUILDING MANAGEMENT DIVISIONAL DIVISION The Building Management Division provides OPERATIONS advisory and management services to assist other state government agencies manage the maintenance, replacement, refurbishment or disposal of major buildings, office accommodation, government employee housing, and road, rail and marine transport- related property.
CORPORATE SERVICES DIVISION The Corporate Services Division performs advisory and service delivery functions in human resources, financial management, contracts and procurement, ICT and other related business services. The division is responsible for promoting effective corporate governance.
ENERGY DIVISION The Energy Division works in partnership with government, industry and the community to pursue competitive, safe, efficient, reliable and sustainable energy for the benefit of the South Australian community and the future of the State. The division administers a number of energy programs, including electricity supply to remote communities.
Within the division, the Office of the Technical Regulator is responsible for promoting and enforcing technical and safety compliance with gas and electricity legislation.
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GOVERNMENT RELATIONS AND Stimulus Plan in South Australia, and the administrative functions of the Rail REFORM OFFICE Commissioner. The Government Relations and Reform Office promotes reform to policy and regulatory OFFICE OF THE CHIEF frameworks and business practices at INFORMATION OFFICER departmental, state and national levels to improve provision and use of infrastructure. The Office of the Chief Information Officer The office manages and coordinates the supports all State Government agencies department’s contribution to the Council to use information and communication of Australian Government national reform technology in the provision of services. The agenda affecting infrastructure and other Chief Information Officer is an advisor to the Commonwealth-State matters. The office Minister for Infrastructure, Cabinet, and the supports the department’s executive team Senior Management Council on information and coordinates and facilitates participation in and communication technology (ICT) a range of state public sector initiatives. investments, assurance of service continuity and the prioritisation of ICT investment across government. LAND SERVICES DIVISION The Land Services Division provides POLICY AND PLANNING specialised services for land administration and property transactions in South Australia, DIVISION including detailed land information and The Policy and Planning Division develops, ownership data – the integrity of which is produces, implements and evaluates policies, pivotal to the stability of the economy. The plans and investment strategies as well as core activities of the division include the monitoring emerging transport issues. The provision of the land survey infrastructure; a division provides leadership in the integration guaranteed system of land titling providing of land use and transport infrastructure security of land ownership; an impartial planning. property valuation service and quality information; and data products and services that support government, industry and the PUBLIC TRANSPORT SERVICES community. DIVISION The Public Transport Services Division OFFICE OF MAJOR PROJECTS supports the provision of passenger AND INFRASTRUCTURE transport, including service planning and design, contract administration, marketing, The Office of Major Projects and Infrastructure communication, customer service and plays a lead role in the development of the infrastructure. To support the management State by identifying infrastructure priorities and ongoing sustainability of public transport for South Australia and facilitating the timely investment and growth, the State’s public delivery of key projects. The office is the transport entities have been restructured to key interface between the private sector, integrate the operations of bus, train, tram community and government for major and taxis. Additionally, the division works with infrastructure projects. regional South Australia to provide regional and community public passenger transport The office includes the Office of the services. Coordinator-General, responsible for the delivery of the Nation Building Economic
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SAFETY AND REGULATION DIVISION The Safety and Regulation Division aims to improve safety across road, rail and marine transport modes. It is responsible for the development of road safety policy, the management of vehicle registration and driver licensing, the implementation of national regulatory reforms, various community or stakeholder programs and compliance and enforcement operations.
SERVICE SA Service SA provides a single entry point for state government information and transactional services (excluding emergency services) through an integrated network of phone, face-to-face and online delivery channels.
Service SA has responsibility for improving access to government transaction and information services, including the uptake of the internet as a service channel for government transactions. Its key objectives include monitoring and improving service quality and customer satisfaction, increasing migration of relevant services to the online self-service channel, enabling government reform in service delivery and growing the staff and organisation capability and efficiency in relation to service delivery.
TRANSPORT SERVICES DIVISION The Transport Services Division manages, controls, maintains, upgrades and operates state-owned road and marine transport assets; manages traffic on the arterial road network; provides services to plan and deliver state transport infrastructure projects; and contributes to the development of transport and road safety policy.
The division researches materials, processes and technologies to increase the safety, effectiveness and efficiency of the State’s transport infrastructure and services.
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20 Department for Transport, Energy and Infrastructure Annual Report 2010-11
SOUTH AUSTRALIA’S STRATEGIC PLAN TARGETS
ACHIEVING THE OBJECTIVES OF SOUTH AUSTRALIA’S STRATEGIC PLAN The plan has six interrelated objectives for the State, which provide DTEI with a clear direction for all of its operations.
>> Growing prosperity >> Improving wellbeing >> Attaining sustainability >> Fostering creativity and innovation >> Building communities >> Expanding opportunity
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OBJECTIVE 1: GROWING T1.21 PROSPERITY – ECONOMIC Match the national average in terms of investment in key economic and social ENVIRONMENT infrastructure.
T 1.7 Key Measure: Public and private new engineering construction as a Performance in the public sector – percentage of GSP/GDP (baseline customer and client satisfaction with 2002-03). government services: Increase the satisfaction of South Australians with Progress towards this target government services by 10 per cent by In the 2009 budget the South Australian 2010, maintaining or exceeding that level of Government announced a record high level satisfaction thereafter. of infrastructure investment of $11.4 billion over the next four years. Over a ten year Key Measure: Proportion satisfied with period commencing in 2008-09, more than government services. $2 billion will be invested in public transport infrastructure improvement projects. This boost in funding for infrastructure development T 1.8 has been assisted by Commonwealth funding of $1.3 billion (over four years) for schools, Performance in the public sector – social housing and transport infrastructure government decision-making: Become, under the Nation Building Economic Stimulus by 2010, the best performing jurisdiction Plan. In addition, the Commonwealth has in Australia in timeliness and transparency provided $1.1 billion for a range of capital of decisions which impact the business projects, including $585 million for public community (and maintain that rating). transport infrastructure.
Key Measure: Productivity Commission data. T1.9 Performance in the public sector – administrative efficiency: Increase the ratio of operational to administrative expenditure in State Government by 2010 and maintain or better that ratio thereafter.
Key Measure: Ratio of operational to administrative expenditure. Progress towards the targets The department has committed to up to $17 million of further red tape reductions.
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OBJECTIVE 2: IMPROVING OBJECTIVE 3: ATTAINING WELLBEING – PUBLIC SAFETY SUSTAINABILITY – CLIMATE CHANGE T2.9 Road safety: By 2010 reduce road fatalities T3.6 to less than 90 persons per year. Use of public transport: Increase the use of public transport to 10 per cent of Key Measure: Number of road fatalities metropolitan weekday passenger vehicle (baseline 2003). kilometres travelled by 2018. T2.10 Key Measure: Public transport usage as Road safety: By 2010 reduce serious a proportion of metropolitan weekday injuries to less than 1 000 persons per year. passenger vehicle kilometres travelled.
Key Measure: Number of serious Progress towards this target injuries (baseline 2003). There has been a cumulative growth of 22.3 per cent in passenger transport boardings Progress towards the targets since the introduction of Adelaide Metro in The State Government aims to reduce the 2000. As measured by the Australian Bureau impact of road, rail and marine trauma on the of Statistics, the estimated metropolitan public community. South Australia has achieved a transport patronage in 2008–09 was 7.3 considerable reduction in road fatalities from per cent of total weekday passenger vehicle an average of 155 at the beginning of the last kilometres (i.e. total public transport and car decade (2001-03) to 112 for the period 2008- use). This compares with a figure ranging from 10. Serious injuries have also reduced, from between 7.2 per cent and 7.6 per cent since an average of 1 537 during 2001-03 to an the base year for the target of 2002–03. average of 1 126 for the years 2008-10. Metropolitan public transport initial boardings In May 2011 the State Government released have risen incrementally each year since 2000, a draft South Australian Road Safety Strategy to 52.393 million in 2009–10. However in 2020 - Towards Zero Together for public 2010-11 initial boardings reduced to consultation. Targets proposed in this strategy 51.25 million. The reduction is due to the are in line with the National Road Safety temporary impact of rail revitalisation works Strategy 2011-20 which sets a target of a 30 and subsequent track closures, and additional per cent reduction in both fatality and serious through-running bus services, which have injury numbers by 2020. For South Australia, reduced the number of bus transfers required this target means less than 80 fatalities and by passengers. less than 800 serious injuries annually by 2020.
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OBJECTIVE 3: ATTAINING It is important to note that the forecasts do not account for new major loads, generation SUSTAINABILITY - ENERGY sources and mining operations, such as Olympic Dam. As energy consumption grows, T3.12 further renewable projects will be required to increase or maintain these proportions. Renewable energy: Support the development of renewable energy so that it comprises 20 per cent of the State’s T3.13 electricity production and consumption by Energy efficiency – government buildings: 2014. Improve the energy efficiency of government buildings by 25 per cent from Key Measure: Proportion of renewable 2000-01 levels by 2014. electricity generated and consumed. Key Measure: Energy efficiency of Progress towards this target government buildings. In 2010–11 the South Australian Government met its T3.12 target for both renewable energy Progress towards this target production and consumption. During the The South Australian Government has period, renewable energy comprised 22 per improved its overall energy efficiency by 16.7 cent and 24.1 per cent of the State’s electricity per cent in its owned and leased buildings production and consumption respectively. since 2000-01. This improvement is primarily due to energy efficiency measures undertaken The State’s total renewable energy production in the Health sector and the Department of was predominantly generated from wind, Education and Childrens’ Services. which accounted for approximately 96 per cent of total renewable generation with solar Progress towards the energy efficiency contributing approximately three per cent of target is behind the linear pathway to 25 per total renewable generation. cent in 2014. The rate of energy efficiency improvement needs to accelerate if T3.13 is to South Australia is now working towards be achieved in the set timeframe. achieving its additional renewable energy production target announced by the Premier The Energy Efficiency Reference Group, on 2 June 2009. The target is 33 per cent of chaired by the department, will continue to the State’s electricity generation to come from work to find ways to ensure that agencies renewable energy sources by 2020. Current have the incentives and resources to develop forecasts indicate that the target is likely to be and implement energy efficiency projects in met well ahead of schedule. their buildings.
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T3.14 OBJECTIVE 6: EXPANDING Energy efficiency – dwellings: Increase the OPPORTUNITY energy efficiency of dwellings by 10 per cent by 2014. T6.23 Key Measure: South Australia’s Women: Have women comprising half residential energy efficiency index. of the public sector employees in the Progress towards this target executive levels (including chief executives) by 2014. In the base year, 2003-04, it is estimated that 21.72 average South Australian dwellings Key Measure: Women in executive had their total annual energy needs met by 1 levels in the public sector. terajoule. The target is to increase the Energy Efficiency Index by 10 per cent to 23.89 Progress towards the targets dwellings per terajoule per annum by 2014. At 30 June 2011 the department was The most recent data available, for 2009-10, responsible for 22 government boards shows an Energy Efficiency Index of 23.45, an and committees. Of the 206 members of improvement of 8 per cent since 2003–04. these boards and committees 30 per cent were women. One of the 22 government boards and committees has a rotating OBJECTIVE 5: BUILDING chair which consists of both male and COMMUNITIES female representation. Of the remaining 21 government boards and committees 24 per cent were chaired by women. T5.1 Boards and committees: Increase the Women comprised 21.9 per cent of number of women on all State Government department executives as at 30 June 2011 boards and committees to 50 per cent on compared with 37 per cent of all department average by 2008, and maintain thereafter employees. by ensuring that 50 per cent of women are appointed, on average, each quarter. T6.1 Aboriginal wellbeing: Improve the overall Key Measure: Percentage of women wellbeing of Aboriginal South Australians. on all State Government boards and committees. Key Measure: Wellbeing of Aboriginal South Australians. T5.2 Chairs of boards and committees: Increase T6.24 the number of women chairing State Aboriginal employees: Increase the Government boards and committees to 50 participation of Aboriginal people in the per cent by 2010. South Australian public sector, spread across all classifications and agencies, Key Measure: Percentage of women to two per cent by 2010 and maintain or chairing State Government boards and better those levels through to 2014. committees. Key Measure: Aboriginal people in the South Australian public sector.
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Progress towards the targets T6.22 The participation of Aboriginal people in the People with disabilities: Double the number department’s workforce was 1.5 per cent of people with disabilities employed by as at 30 June 2011. This percentage has 2014. increased since June 2009. The department’s employment strategies have ensured that Key Measure: Number of people with additional Aboriginal people have been disabilities employed in the public employed and retained. sector. The department has improved Aboriginal Progress towards this target employee retention rates by monitoring In June 2010, 58 department employees employee contract end dates and ensuring identified themselves as having an ongoing employees are given the best possible disability as defined under the Disability opportunity to seek other positions in the Discrimination Act 1992 (DDA), in comparison department. with the baseline of 61 employees at 30 June 2009. However not all employees can be retained and some have gained positions in other departments. While there has been significant progress towards this target, additional work is needed to improve retention and employment if the target of two per cent Aboriginal employees at all classification levels is to be reached in the department by 2014.
To support the department’s Reconciliation Statement of Commitment, the department’s Aboriginal Reconciliation Plan measures performance against improved Aboriginal wellbeing and increased participation of Aboriginal people in the South Australian Public Sector. The implementation of the plan includes consultation with internal and external stakeholders, specifically departmental employees, Aboriginal and Torres Strait Islander clients and local Aboriginal and Torres Strait Islander communities.
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DELIVERING A MODERN, FUTURE SAFE, ACCESSIBLE AND RELIABLE PUBLIC TRANSPORT DIRECTIONS NETWORK. DTEI will continue the major works associated By encouraging innovative with the Government’s $2.6 billion public transport investment program to deliver a and strategic thinking in its modern, safe and reliable public transport people, DTEI is focussed network.
on the targets outlined in DTEI will design timetables that provide high South Australia’s Strategic frequency and reliable bus, train and tram Plan and the South Australian services with hassle-free connections. Planning Strategy by: DTEI will make travelling on public transport as easy, safe and comfortable as possible.
DTEI will upgrade lighting and security at stops, stations and interchanges and work closely with police to increase the security presence on the network.
DTEI will strive to deliver better public transport services to the major regional centres of South Australia. MAKING ADELAIDE A MORE CYCLING AND WALKING- FRIENDLY CITY IN AUSTRALIA. DTEI will work with local government to make Adelaide a more cycling and walking- friendly city.
DTEI will build more dedicated cycling and pedestrian paths around Adelaide.
DTEI will provide direct links between cycling and walking paths and major public transport hubs.
DTEI will make it easier and safer to walk around the CBD.
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EFFECTIVELY MAINTAINING CONTINUING CONSTRUCTION THE TRANSPORT NETWORK AND PLANNING OF A 78 AND ENSURING IT MEETS THE KILOMETRE NON-STOP NEEDS OF ALL USERS. STRATEGIC TRANSPORT DTEI will maintain and upgrade our roads to CORRIDOR FROM GAWLER TO the highest possible standards. OLD NOARLUNGA. DTEI will alert travellers to the range of DTEI will continue construction of the South options available to complete journeys around Road Superway, the latest link in Adelaide’s Adelaide and South Australia. emerging 78 kilometre non-stop north-south corridor from Gawler to Old Noarlunga DTEI will use the latest technology to inform customers and provide the most efficient DTEI will start work on duplicating the transport network across Adelaide and South one-way Southern Expressway to improve Australia. travel times, accessibility, and safety while supporting economic development in DTEI will make the best possible use of Adelaide’s south. existing road space to cater for cars, freight, public transport and cycling. DTEI will continue developing a preferred option for incorporating South Road, between Gallipoli Underpass and the South Road PROVIDING THE NECESSARY Superway, into the 78 kilometre non-stop, INFRASTRUCTURE TO HELP north-south corridor. REGIONAL SOUTH AUSTRALIA DTEI will establish a funding partnership REACH ITS SOCIAL AND with the Federal Government to identify and ECONOMIC POTENTIAL. progress the next project along the north- south corridor. Options include those identified DTEI will deliver economic benefits by by the South Road Planning Study and the working with the private sector to ensure the proposed Northern Connector. development and maintenance of regional infrastructure in support of emerging industries like mining. SUPPORTING AND ENCOURAGING THE TAKE DTEI will ensure as much of the South Australian community as possible has access UP OF COMMERCIALLY to air transport. VIABLE RENEWABLE ENERGY PROJECTS IN SOUTH DTEI will deliver the infrastructure required to ensure South Australia capitalises on the AUSTRALIA. mining boom. DTEI will promote development and investment in new emerging renewable energy DTEI will monitor South Australia’s vast technologies. regional road network and keep the travelling public informed of its status. DTEI will support the implementation of national policies to encourage the deployment of renewable energy.
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WORKING WITH SA POLICE TO DELIVER SAFER ROADS WITH CONSISTENT SPEED LIMITS, AND CHANGE RISKY BEHAVIOURS THROUGH BETTER INFORMATION AND ENFORCEMENT. DTEI will prioritise state wide roadworks that will make roads more forgiving and reduce the risk of crashes at blackspot intersections.
DTEI will partner with SA Police to establish consistent speed limits based on the standard and function of roads and provide support through the installation of the latest in speed detection technology.
DTEI will advocate an increase in the number of vehicles sold in South Australia with a 5-star safety rating.
DTEI will strongly encourage safer driving through better education and information around high risk behaviour, supported by greater police presence and enforcement at blackspot locations.
31 Department for Transport, Energy and Infrastructure Annual Report 2010-11
FREEDOM OF INFORMATION >> departmental annual reports, strategic plans and policy reports ACT 1991 >> minutes of meetings and terms of reference In accordance with section 9 of the Freedom of >> documents relating to the functions of the Information Act 1991, the following represents department’s divisions. the Department for Transport, Energy and Infrastructure’s information statement as at 30 June Making an application 2011. In accordance with the Act, applications for access to documents held by an agency must: Information statement This statement is published in accordance with >> be made in writing (you may chose to write a subsection 9 (2) of the Freedom of Information letter or use the application form Act 1991 (FOI Act) . Subject to certain restrictions, http://www.archives.sa.gov.au/files/forms_foi_ the FOI Act gives members of the public a legally request_for_access.pdf enforceable right to access information held by the South Australian Government. A comprehensive >> specify that the application is made under the introduction to freedom of information can be FOI Act found on the State Records website at http://www. >> be accompanied by the application fee archives.sa.gov.au/foi/index.html (exemptions apply for Members of Parliament and pensioners or health card holders) Departmental functions and members of >> specify an address in Australia to which the public information can be sent The functions of the department affect the public >> clearly identify the documents being sought or both directly, in the form of service delivery to the the matter to which they pertain community, and indirectly, through the department’s policy and strategic management improvement >> specify whether the documents contain activities. Such activities result in the department information of a personal nature having an input into the wide range of government >> specify the desired type of access to the programs and initiatives. The public has the document, such as inspection of the document opportunity to participate in the department’s at an arranged location or having a copy made. policy development in a number of ways, including community consultation forums, panels, surveys Applications under the Act should be and membership of government boards and forwarded to: committees. The Accredited FOI Officer Documents held by the department Department for Transport, Energy and Infrastructure Documents held by the Department for Transport, GPO Box 1533 SOUTH AUSTRALIA SA 5001 Energy and Infrastructure fall broadly into the The Senior Policy Officer, FOI can be telephoned on categories described below. While most are (08) 8204 8208. available in hard copy, it should be noted that some are only available electronically. The listing of these Freedom of Information applications categories does not necessarily mean all documents The Freedom of Information Act gives members are accessible in full or in part under the Act. The of the public a legally enforceable right of access categories include: (subject to certain restrictions) to documents within the possession of South Australian government >> corporate files containing correspondence, agencies, local government authorities and South memoranda and minutes on all aspects of the Australian Universities. The purpose of the Freedom department’s operations of Information Act is to make the business of >> policies, procedures and guidelines prescribing government open and accountable to the public. the way various activities and programs are to The department fully supports the objectives and be performed spirit of the Act and is active in its endeavours to >> personnel files relating to the department’s continually improve records management practices. employees >> accounting and financial reports relating to the running of the department
32 Department for Transport, Energy and Infrastructure Annual Report 2010-11
APPENDICES
LEGISLATION ADMINISTERED BY DTEI 34 MINISTER FOR TRANSPORT 34 MINISTER FOR INFRASTRUCTURE 34 MINISTER FOR ENERGY 35 ATTORNEY-GENERAL – ADMINISTERED BY DTEI 35 TREASURER – ADMINISTERED BY DTEI 35 ADMINISTERED ITEMS 36 BOARDS AND COMMITTEES 37 MINISTER FOR TRANSPORT 37 MINISTER FOR INFRASTRUCTURE 37 MINISTER FOR ENERGY 37 MINISTER FOR ROAD SAFETY 37 FRAUD 38 WHISTLEBLOWERS ACT 38 MANAGEMENT OF HUMAN RESOURCES 39 EMPLOYEE NUMBERS, GENDER AND STATUS 39 NUMBER OF EMPLOYEES BY SALARY BRACKET 39 STATUS OF EMPLOYEES IN CURRENT POSITION 40 EXECUTIVES BY GENDER, CLASSIFICATION AND STATUS 40 AVERAGE LEAVE IN DAYS PER FULL-TIME EQUIVALENT EMPLOYEE 40 ABORIGINAL EMPLOYMENT 40 NUMBER OF ABORIGINAL EMPLOYEES BY SALARY BRACKET 41 NUMBER OF EMPLOYEES BY AGE BRACKET AND GENDER AS AT 30 JUNE 2011 41 NUMBER OF EMPLOYEES WITH CULTURAL AND LINGUISTIC DIVERSITY 41 NUMBER OF EMPLOYEES WITH DISABILITIES (ACCORDING TO COMMONWEALTH DDA DEFINITION) AT 30 JUNE 2011 42 TYPES OF EMPLOYEE DISABILITIES 42 Department for Transport, Energy and Infrastructure Annual Report 2010-11
VOLUNTARY FLEXIBLE WORKING ARRANGEMENTS BY GENDER 42 PERFORMANCE MANAGEMENT 42 LEADERSHIP AND MANAGEMENT DEVELOPMENT EXPENDITURE IN 2010-11 42 ACCREDITED TRAINING PACKAGES BY CLASSIFICATION AS AT 30 JUNE 2011 43 EMPLOYMENT OPPORTUNITY PROGRAMS 43 OCCUPATIONAL HEALTH, SAFETY AND INJURY MANAGEMENT 44 OHS&W NOTICES AND CORRECTIVE ACTION TAKEN 45 DTEI GROSS WORKERS COMPENSATION EXPENDITURE FOR 2010-11 COMPARED WITH 2009-10 45 MEETING SAFETY PERFORMANCE TARGETS 45 CONTRACTUAL ARRANGEMENTS 47 CONSULTANCIES 49 OVERSEAS TRAVEL 50 ACCOUNT PAYMENT PERFORMANCE 2010-11 51 URBAN DESIGN CHARTER 52 GREENING OF GOVERNMENT OPERATIONS 53 ENERGY EFFICIENCY ACTION PLAN REPORT 56 DISABILITY ACTION PLAN 57 REPORTS FROM THE REGISTRAR OF MOTOR VEHICLES 58 REPORTING AGAINST THE AIR TRANSPORT ACT 2002 61 REPORTING AGAINST THE PASSENGER TRANSPORT ACT 1994 62 REPORTING AGAINST THE CARERS RECOGNITION ACT 2005 66 HUMAN RESOURCE REPORTING 66 SERVICE DELIVERY REPORTING 69 FINANCIAL STATEMENTS 73 Department for Transport, Energy and Infrastructure Annual Report 2010-11
LEGISLATION As at 30 June 2011 the department was responsible for administering the following legislation:
Minister for Transport >> Adelaide Railway Station Development Act 1984 >> Aerodrome Fees Act 1998 >> Air Navigation Act 1937 >> Air Transport (Route Licensing – Passenger Services) Act 2002 >> AustralAsia Railway (Third Party Access) Act 1999 >> Civil Aviation (Carriers’ Liability) Act 1962 >> General Tramways Act 1884 >> Goods Securities Act 1986 >> Harbors and Navigation Act 1993 >> Highways Act 1926 >> Metropolitan Adelaide Road Widening Plan Act 1972 >> Mile End Underpass Act 2005 >> Mobil Lubricating Oil Refinery (Indenture) Act 1976 >> Morphett Street Bridge Act 1964 >> Motor Vehicles Act 1959 >> Non-Metropolitan Railways (Transfer) Act 1997 >> Oil Refinery (Hundred of Noarlunga) Indenture Act 1958 >> Passenger Transport Act 1994 >> Proof of Sunrise and Sunset Act 1923 >> Protection of Marine Waters (Prevention of Pollution from Ships) Act 1987 >> Rail Safety Act 2007 >> Rail Transport Facilitation Fund Act 2001 >> Railways (Operations and Access) Act 1997 >> Railways (Transfer Agreement) Act 1975 >> Rail Commissioner Act 2009 >> Road Traffic Act 1961 >> South Australian Ports (Bulk Handling Facilities) Act 1996 >> Steamtown Peterborough (Vesting of Property) Act 1986 >> Tarcoola to Alice Springs Railway Agreement Act 1974 >> Terrorism (Surface Transport Security) Act 2011 >> Victoria Square Act 2005
Minister for Infrastructure >> Commissioner of Public Works Incorporation Act 1917 >> Geographical Names Act 1991 >> Golden Grove (Indenture Ratification) Act 1984 >> Maritime Services (Access) Act 2000
Appendices 34 Department for Transport, Energy and Infrastructure Annual Report 2010-11
>> National Soldiers Memorial Act 1949 >> North Haven (Miscellaneous Provisions) Act 1986 >> North Haven Development Act 1972 >> Public Employees Housing Act 1987 >> Roads (Opening and Closing) Act 1991 >> South Australian Ports (Disposal of Maritime Assets) Act 2000 >> Survey Act 1992 >> Valuation of Land Act 1971 >> West Lakes Development Act 1969
Minister for Energy >> Australian Energy Market Commission Establishment Act 2004 >> Electrical Products Act 2000 >> Electricity Act 1996 >> National Gas (South Australia) Act 2008 >> National Electricity (South Australia) Act 1996 >> The Electricity of South Australia (Torrens Island Power Station) Act 1962 >> Gas Act 1997
Attorney-General – Administered by DTEI >> Bills of Sale Act 1886 >> Community Titles Act 1996 >> Liens on Fruit Act 1923 >> Real Property Act 1886 >> Real Property (Registration of Titles) Act 1945 >> Registration of Deeds Act 1935 >> Stock Mortgages and Wool Liens Act 1924 >> Strata Titles Act 1988 >> Worker’s Liens Act 1893
Treasurer – Administered by DTEI >> Petroleum Products Regulation Act 1995 Part 5
Minister for Road Safety >> Nil Minister for Government Enterprises >> Nil
35 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
ADMINISTERED ITEMS For the reporting period 1 July 2010 to 30 June 2011, the department administered the following items on behalf of its Ministers: >> Contractors’ Deposits >> Emergency Services Levy Receipts >> Expiation Receipts including the Victims of Crime Levy >> Firearm Licence Receipts >> Hospital Fund – Contribution >> Land Service Regulatory Fees >> Lincoln Cove Marina >> Major Administered Projects >> Metropolitan (Woodville, Henley and Grange) Drainage Scheme >> Minister for Transport, Infrastructure and Energy (Special Acts Salaries) >> Motor Accident Commission Receipts >> Natural Gas Authority of South Australia (NGASA) >> Passenger Transport Research and Development Fund >> Real Property Act Assurance Fund >> Real Property Act Trust Accounts >> Registrar General and Surveyor General Statutory Act Revenues >> Registration and Licensing Collections and Disbursements >> Renewable Remote Power Generation Program >> Service SA Collections and Disbursements >> South-Western Suburbs Drainage Scheme >> Stamp Duties Receipts >> Unclaimed Salaries and Wages >> Valuer General (Special Act Salaries) >> Workers’ Liens Trust Account
Appendices 36 Department for Transport, Energy and Infrastructure Annual Report 2010-11
BOARDS AND COMMITTEES As at 30 June 2011 the department provided administrative support to the following boards and committees:
Minister for Transport >> Accident Towing Roster Review Committee >> Boating Facility Advisory Committee >> Motor Vehicles Act 1959 Review Committee >> Passenger Transport Standards Committee >> Premier’s Taxi Council >> State Crewing Committee
Minister for Infrastructure >> Government Office Accommodation Committee >> Port Adelaide Container Terminal Monitoring Panel >> Public Employees Housing Advisory Committee >> Survey Advisory Committee
Minister for Energy >> Consumer Advisory Committee >> Electrical Technical Advisory Committee >> Electricity Act 1996 Assessors Panel >> Energy Consumers Council >> Energy Consumers Council – Demand Side Management Sub-Committee >> Energy Consumers Council – Special Needs Sub-Committee >> Gas Technical Advisory Committee >> Power Line Environment Committee
Minister for Road Safety >> Road Safety Advisory Council >> State Level Crossing Strategy Advisory Committee.
37 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
FRAUD There were fifty four (54) instances of fraud identified within the department during the year. Forty six (46) instances involved fraudulent South Australian Transport Subsidy Scheme (SATSS) claims by taxi drivers whereby costs of journey were inflated. Two (2) instances involved fraudulent use of cabcharge vouchers.
The department’s fraud control framework strategies for fraud prevention, detection, investigation, awareness, training, and reporting are based on the Australian Standard 8001-Fraud and Corruption, providing a rigorous internal control environment. In addition, the risk management framework TEIRISK has been updated with the introduction of the ISO31000:2009 Risk Management Guidelines and Practices.
Fraud control is embedded through this framework into DTEI’s governance and decision making processes.
WHISTLEBLOWERS ACT The Department for Transport, Energy and Infrastructure has appointed a responsible officer for the purposes of the Whistleblowers Protection Act 1993 (WPA) pursuant to Section 7 of the Public Sector Act 2009. There have been three instances of disclosure of public interest information to a responsible officer of the department under the WPA. The declarations have been investigated with one complaint withdrawn, one resolved and one ongoing.
Appendices 38 Department for Transport, Energy and Infrastructure Annual Report 2010-11
MANAGEMENT OF HUMAN RESOURCES Human resource management within the department during 2010-11 built upon the foundations of continuous improvement established in previous years. The ongoing review and improvement of human resource strategies and programs ensures continued development of the skills and wellbeing of employees.
The department continued to develop a range of strategies, programs and initiatives within the framework provided by its principle based human resource management policy and comprehensive intranet based operating procedures, Managing Our People.
A summary of the department’s workforce and information on specific strategies is provided below.
Employee numbers, gender and status
Total number of employees at 30 June 2011
Persons 3 122 FTE’s 2 969.7 Gender % Persons % FTEs
Male 61 62.9 Female 39 37.1
Number of persons during 2010-11
Separated from the agency 323 Recruited to the agency 352 Number of persons at 30 June 2011 On leave without pay 86
Number of employees by salary bracket
Salary bracket Male Female Total
$0 - $50 399 396 364 760
$50 400 - $64 099 515 416 931
$64 100 - $82 099 613 294 907
$82 100 - $103 599 318 129 447
$103 600 + 61 16 77
Total 1 903 1 219 3 122
Note: Salary details relate to pre-tax income excluding superannuation and FBT. Non-executive employees on salary sacrifice arrangements are shown as pre-sacrifice values. Executive employees are shown according to the value of the financial benefits component of their Total Remuneration Package Value excluding superannuation. Non-financial benefits and allowances are excluded for all employees. The salary brackets have been constructed as an approximation for the level of responsibility and are based on the current remuneration structures of the PS Act Administrative Services Stream with consideration of the Operational, Professional, Technical and Executive Streams.
39 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
All of the following tables refer only to employees who were ‘active’ or on leave with pay as at the end of the last pay period in the 2010-11 financial year. The tables include executives.
Status of employees in current position
FTEs Ongoing Short-term Long-term Other (Casual) Total contract contract
Male 1 593.1 116.3 149.4 9.9 1 868.7
Female 938.7 115.8 41.4 5.1 1101
Total 2 531.8 232.1 190.8 15 2 969.7
Ongoing Short-term Long-term Other (Casual) Total Persons contract contract
Male 1 603 117 150 33 1 903
Female 1 042 121 42 14 1 219
Total 2 645 238 192 47 3 122
Executives by gender, classification and status
Ongoing Tenured contract Untenured Other (Casual) Total contract
Classification Male Female Male Female Male Female Male Female Male Female EXEC 2 1 2 1 SAES 55 15 55 15 Total 57 16 57 16
Average leave in days per full-time equivalent employee
Leave type 2007-08 2008-09 2009-10 2010-11
Sick leave 8.2 7.7 7.2 8.6
Family Carer’s leave 1.0 0.8 0.9 1.1
Miscellaneous Special leave 0.5 0.6 0.8 0.6
Aboriginal employment An Aboriginal and/or Torres Strait Islander employee is someone who:
>> is of Australian Aboriginal and/or Torres Strait Islander descent >> identifies as an Aboriginal and/or Torres Strait Islander >> is accepted as such by the community in which they live or have lived.
During 2010-11, the department continued to make progress towards the South Australia Strategic Plan two per cent target for Aboriginal employment. Initiatives to achieve the target are driven by DTEI’s Reconciliation Action Plan 2011 Onwards. Please refer to the Strategic Directions section for more information (SASP targets 6.1 and 6.24).
Appendices 40 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Number of Aboriginal employees by salary bracket
Salary bracket Aboriginal staff Total staff % Aboriginal % Target
$0 - $50 399 32 760 4.2 2
$50 400 - $64 099 7 931 0.8 2
$64 100 - $82 099 7 907 0.8 2
$82 100 - $103 599 0 447 0 2
$103 600+ 0 77 0 2
Total 46 3 122 1.5 2
Number of employees by age bracket and gender as at 30 June 20111
Age bracket Male Female Total % of Total SA 2010 Workforce Average 2 %
15-19 5 10 15 0.5% 6.1%
20-24 69 80 149 4.7% 10.6%
25-29 144 136 280 9% 10.5%
30-34 171 194 365 11.7% 9.4%
35-39 175 166 341 10.9% 11.2%
40-44 195 154 349 11.2% 11.1%
45-49 248 141 389 12.5% 12.2%
50-54 308 157 465 14.9% 11%
55-59 334 116 450 14.4% 9.2%
60-64 189 54 243 7.8% 6%
65+ 65 11 76 2.4% 2.9%
Total 1 903 1 219 3 122 100.00% 100%
Number of employees with cultural and linguistic diversity
Male Female Total % agency % SA Community
Number of employees born overseas 259 147 406 13 20.3
Number of employees who speak language(s) other 118 92 210 6.7 16.6 than English at home
1 Information on initiatives related to women in leadership is reported in the Strategic Directions section (SASP targets 5.1, 5.2 and 6.23). 2 Information from ABS Supertable LM8 available at http://www.abs.gov.au/AUSSTATS/[email protected]/DetailsPage/6291.0.55.001Jun%202009?OpenDocument
41 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
Number of employees with disabilities (according to Commonwealth DDA definition) at 30 June 2011
Male Female Total % of agency
40 18 58 1.9
Types of employee disabilities
Disability Male Female Total % of agency
Disability requiring workplace adaptation 10 8 18 0.6
Physical 17 8 25 0.8
Intellectual 7 1 8 0.3
Sensory 6 1 7 0.2
Psychological/ Psychiatric 4 0 4 0.1
Note: An employee may report more than one type of disability.
Voluntary flexible working arrangements by gender
Male Female Total
Purchased Leave 16 28 44
Flexi Time 1 505 1 022 2 527
Compressed Weeks 16 4 20
Part time 74 331 405
Job Share 0 11 11
Working from home 29 33 62
Performance management
Employees with a documented review of performance % total workforce
Within the 12 months to 30 June 2011 75.3
Older than 12 months 18.7
No review 6
Leadership and management development expenditure in 2010-11
Training and development Total cost $ % of total salary expenditure
Total training and development 4 410 086 1.8
Total leadership and management development 949 571 0.4
Appendices 42 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Accredited training packages by classification as at 30 June 2011 The following table refers to employees enrolled in an accredited training package or who have attained a qualification or statement of attainment during 2010-11 and who were ‘active’ or on leave with pay with the agency as at the end of last pay period in 2010-11.
Classification Number achieving a qualification linked to an accredited training package
ASO1 1
ASO2 44
ASO3 59
ASO4 50
ASO5 60
ASO6 23
ASO7 18
ASO8 2
IWS3 5
IWS4 1
IWS5 7
IWS6 2
OPS2 8
OPS3 60
OPS4 18
OPS5 18
OPS6 16
PO2 4
PO3 5
PO4 3
PO5 6
TGO4 13
MAS3 2
Employment opportunity programs The department employed people through the following public sector wide employment opportunity programs during 2010-11:
>> SA Government Youth Training Scheme and the Trainee Employment Register >> SA Public Sector Aboriginal Recruitment and Development Strategy and the Aboriginal Employment Register >> Strategy for Employment of People with Disabilities (which includes the Disability Employment Register).
43 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
In addition, the department continued to offer Sylvia Birdseye scholarships to women undertaking civil engineering studies at university.
Occupational Health, Safety and Injury Management A core value of the department is the priority we place on the safety and welfare of our employees. We extend that priority to our commitment to the safety of all contractors, visitors and members of the public.
The department is committed to continuously reviewing and improving its occupational health, safety and welfare (OHS&W) system. The Safety and Wellbeing in the Public Sector 2010-15 Strategy embeds the Premier’s Zero Harm vision that underpins South Australia’s Strategic Plan Objective 2: Improving Wellbeing, Target 2.11: Greater Safety at Work. In line with the 2010-15 Safety and Wellbeing in the Public Sector Strategy, the Chief Executive developed a Safety Commitment Statement underpinned by a revised departmental OHS&W Strategic Plan for 2010-15.
The DTEI OHS&W Strategic Plan 2010-15 has five key improvement programs: >> improving hazard and risk management >> strengthening DTEI OHS&W systems >> enhancing OHS&W capability and culture >> promoting staff health and wellbeing >> achieving 100% return to work of injured workers.
These programs seek to build on ongoing activities carried out against the ten elements of the DTEI OHS&W system.
During 2010-11, the focus has been on improving understanding of hazard identification and risk assessment and in providing managers and employees with tools and knowledge to identify and manage OHS&W risks. Risk assessment tools have been attached to a number of DTEI hazard related policies. Two learning and development sessions on hazard identification and risk assessment were conducted.
The department continues to engage executive and management of the department through the quarterly provision of information of OHS&W performance. Each division is provided with an update of their OHS&W performance and particular areas of concern or interest are highlighted.
Regular consultation and communication on matters of OHS&W is a key feature of the department’s OHS&W system. Quarterly meetings of the whole-of-department OHS&W Consultation and Communication Committee are held, and consultation continues through the DTEI Consultative Forum. The DTEI Intranet provides a source of information about OHS&W and access to reporting tools for hazards and incidents through the whole-of-government system. Regular OHS&W news updates are disseminated throughout DTEI at least once per month.
During 2010-11, an evaluation was carried out by WorkCover against the Performance Standards for Self Insurers. Significant improvement in the conformance of DTEI to the standards since the last evaluation was noted by WorkCover.
Appendices 44 Department for Transport, Energy and Infrastructure Annual Report 2010-11
OHS&W notices and corrective action taken
Number of notifiable occurrences pursuant to OHS&W Regulations Part 7 Division 6 7
Number of notifiable injuries pursuant to OHS&W Regulations Part 7 Division 6 2
Number of notices served pursuant to OHS&W Act s35, s39 and s40 (default, improvement 2 and prohibition notices)
During 2010-11, two notifiable injuries and seven notifiable dangerous occurrences were reported to SafeWork SA. Both injuries were related to working with plant and involved a labour hire worker and a contractor.
Two of the dangerous occurrence reports related to a single incident at a road worksite where a driver ignored signs and drove through, injuring two employees. Four of the seven dangerous occurrences related to electrical incidents, and the increased reporting in this area is due to a concerted effort by DTEI to ensure all electrical incidents are notified. Three of these were of a minor nature. The remaining dangerous occurrence was the collapse of a ceiling during heavy rain at a DTEI leased premises.
SafeWork SA issued a total of two improvement and prohibition notices. One related to workzone traffic management systems, and was quickly rectified. The second related to rain entering premises accessed by the public with the potential to cause harm. Remedial work was undertaken to address this issue.
DTEI gross* workers compensation expenditure for 2010-11 compared with 2009-10
Expenditure 2010-11 ($) 2009-10 ($) Variation + (-) % change + (-)
Income maintenance 445 571 599 412 -153 841 -25.67%
Lump sum settlements redemptions – Sect.42 59 580 209 750 -150 170 -71.59%
Lump sum settlements permanent 277 130 145 004 132 126 91.12% disability – Sect.43
Medical/hospital costs combined 463 247 619 174 -155 927 -25.18%
Other 216 159 260 391 -44 232 -16.99%
Total claims expenditure 1 461 687 1 833 731 -372 044 -20.29%
* before third party recovery
Overall expenditure on claims is lower than in previous years. Total lump sum payments are less than in previous years, although there were more S43 payments in 2010-11 compared with 2009-10. The lower claims costs reflect the lower numbers of claims and improved performance in rehabilitation and return to work.
Meeting safety performance targets The table below outlines the performance against the targets for the department against the Safety and Wellbeing in the Public Sector 2010-15 Strategy. In general the department continues to perform well in achieving the targets.
45 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
At June 2011, the department was tracking well towards the targets for workplace injuries and rehabilitation and return to work. The lost time injury frequency rate (Target 4) has remained steady in the past 12 months. Claims determination rates (Targets 7a, b and c) have been affected by issues in data recording but are showing recent improvements in performance.
For the other targets, the nature and complexity of claims and the numbers of claims involved influence the performance. For 2010-11, the claim costs are tracking lower than previous year’s expenditure.
Performance Against Performance Against TRACKING: Actual TRACKING: Actual 12 months to the 12 months to the end of June 2011 end of June 2011 Quarterly Target Performance: Base Figures Final Target (2009-10) (by 2015) quarter Current 1
Numbers or Numbers or Actual Notional % % Quarterly Target 2 1. Workplace Fatalities 0 0 0 0 ▲
2. New Workplace Injury Claims 88 66 80 84 ▲
3. New Workplace Injury Claims 17.43% 13.07% 16.23% 16.56% ▲ Frequency Rate 4. Lost Time Injury Frequency Rate 7.33% 5.50% 7.30% 6.96% ▼
5. New Psychological Injury Frequency Claims 2.17% 1.63% 1.01% 2.06% ▲
6. Rehabilitation and Return to Work
a. Early assessment within 2 days 63.64% 80% 82.28% 80.00% ▲
b. Early intervention within 5 days 100.00% 90% 100.00% 90.00% ▲
c. Days Lost <= 10 days 62.50% 60% 67.57% 60.00% ▲
7. Claim Determination a. Claims determined for provisional in 7 17.31% 100% 18.37% 100.00% ▼ calendar days b. Claims determined in 10 business days 58.62% 75% 58.14% 75.00% ▼
c. Claims still to be determined after 3 21.59% 3.00% 20.93% 3.00% ▼ months 8. Income Maintenance Payments for Recent Injuries
a. 2009-10 Injuries (at 21 months $151 360.59 $265 248.03 ▲ development) b. 2010-11 Injuries (at 9 months $120 739.59 $131 664.05 ▲ development) Note: 1 For Target 8 the measure is YTD. For Targets 5, 6c and 7c, performance is measured up to the previous quarter to allow for reporting lag. 2 Based on cumulative reduction from 2009-10 base number or percentage at a constant quarterly figure. ▲Performance of the measure is at or above target. ▼Performance of the measure is below target.
Appendices 46 Department for Transport, Energy and Infrastructure Annual Report 2010-11
CONTRACTUAL ARRANGEMENTS The contractual arrangements entered into by the department in 2010-11 that exceed $4 million and continue beyond one year, including ongoing contracts listed in the 2009-10 annual report, are as follows:
Project description Successful tenderer(s) Year of completion
CISCO Active Devices AlphaWest Services Pty Ltd 2010 NEC Australia Pty Ltd Dimension Data Australia Pty Ltd
Sun Microsystems Sun Microsystems Australia Pty Ltd (novated to Oracle) 2010
PABX Maintenance and Support NEC Australia Pty Ltd (formerly NEC Business Solutions) 2010
Mobile Carriage Services Telstra Corporation Ltd 2010
Active Devices (2010) Alphawest Services Pty Ltd 2012 Data#3 Pty Ltd Dimension Data Australia Pty Ltd Hewlett-Packard Australia Pty Ltd NEC Australia Pty Ltd
Provision of Transaction Services Australia Post 2013
Provision of a Land Administration System Salmat 2019
Manufacture, delivery, testing and Bombardier Transportation Aust Pty Ltd 2021 commissioning of 25kV Electric Multiple Units (EMU’s)
Design and Construction of the Seaford Rail Thiess-McConnell Dowell JV 2012 Extension
Provision of design and construction AECOM Australia Pty Ltd 2013 verification services for the South Road Superway Project
Design and Construction of the South Road John Holland/Leed Engineering/MacMahon 2013 Superway
Provision of Services for a Major Study for Kellog Brown & Root Pty Ltd 2013 Planning, Environmental Impact Assessment and Concept Design for South Road
Routine Maintenance of Roads in the Fulton Hogan Construction Pty Ltd 2016 Metropolitan North Region
Removal, Supply & Installation of Wire Rope SA Guardrailers 2013 Safety Barrier on RN7800 Dukes Highway
47 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
Printers and Photocopiers Canon Australia Pty Ltd 2011 (Photocopiers) Fuji Xerox Australia Pty Ltd (Photocopiers) Hewlett-Packard Australia Pty Ltd (Printers) Kyocera Mita Australia Pty Ltd (Printers and Photocopiers) Ricoh Australia Pty Ltd (Printers and Photocopiers)
Client Computing and Server Equipment Acer Computing Aust Pty Ltd 2011 (Notebooks) Dell Australia Pty Ltd (Desktop and Notebooks) Hewlett Packard Pty Ltd (Desktops and Servers)
Managed network services Dimension Data 2012 Australia Pty Ltd
Mainframe Computing Services HP Enterprise Services Australia Pty Ltd novated from 2014 EDS (Australia) Pty Ltd
Distributed Computing Support Services HP Enterprise Services Australia Pty Ltd novated from 2013 EDS (Australia) Pty Ltd CSG Services
Microsoft Microsoft Operations Pty Ltd 2012 Data #3 Ltd
Sun Microsystems Sun Microsystems Australia Pty Ltd novated to Oracle 2013
Electronic Messaging Services Telstra Corporation Ltd 2014
Mobile Carriage Services Telstra Corporation Ltd 2013
Telecommunication Services Panel Voice AAPT Ltd (VCS and DCS) 2014 Carriage and related services (VCS) Data Amcom Pty Ltd (DCS) Carriage and Related Services (DCS) Internode Systems Pty Ltd (DCS) NextGen Networks Pty Ltd Optus Pty Ltd (VCS and DCS) Telstra Corporation Ltd (VCS and DCS)
Novell Master Licence Agreement Novell Inc. 2011
Internet Services Provision Internode Systems Pty Ltd 2012
Threat Management and Protection Services Dimension Data 2013 Australia Pty Ltd Computer Associates (Pacific) Pty Ltd McAfee Ireland Ltd
PABX Maintenance and support NEC Australia Pty Ltd (formerly NEC Business Solutions) 2010
PABX Services and equipment NEC Australia Pty Ltd (formerly NEC Business Solutions) 2012
Hosting services Panel (Hostworks, Internode, EDS) 2011 Adam Internet added to the Panel
Regional Broadband Project Silk Telecom (ETSA Utilities) 2030 (Pt Lincoln, Pt Augusta, Whyalla)
Regional Broadband Project Internode (Agile) 2033 (Pt Pirie, Murray Bridge, Berri)
Appendices 48 Department for Transport, Energy and Infrastructure Annual Report 2010-11
CONSULTANCIES The following table displays the department’s use of consultancies and the nature of work undertaken during 2010-11. The categorisation used for reporting consultancies is under $10 000; $10 001 - $50 000; and above $50 001.
Provider Name Description of work Amount paid $
Under $10,000 Nil
$10,000 to $50,000 Nil
Above $50,000
MBM pl Pty Ltd To review Across Government Facilities Management $244 309.00
Ernst and Young To review Across Government Facilities Management $149 587.00
Total $393 896.00
Note: The total in this table is exclusive of $486 ($394 382) which represents the net difference between the 2009-10 accrual and the actual payment for vendor Rider Levett Bucknall. This vendor did not provide consultancies in the 2010-11 financial year.
49 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
OVERSEAS TRAVEL Information on overseas travel involving Department for Transport, Energy and Infrastructure staff for 2010-11 is presented below.
Total cost to the department includes flight cost, accommodation, conference fees, salary, on-costs etc.
No of Destination/s Reasons for travel Total cost to employees DTEI $
2 Washington Young Professionals Tour. 18 459.00 London Meeting attendance – Federation Internationale de l’Automobile Brussels Parliamentary Committee on Transport Safety. The Hague Meeting attendance – European Transport Safety Council, Belgian Institute for Road Safety. Meeting attendance – SWOV Institute for Road Safety Research, Netherlands /Adelaide Thinker in Residence Attendance at an International Standards Organisation Meeting
1 Berlin Meeting attendance – Meeting of ISO PC241 Road Traffic Safety 11 867.00 London Management Systems Standard (ISO 39001), Federation Internationale Brussels de l’Automobile Parliamentary Committee on Transport Safety. The Hague Meeting attendance – European Transport Safety Council, Belgian Institute for Road Safety. Meeting attendance – SWOV Institute for Road Safety Research, Netherlands /Adelaide Thinker in Residence Attendance at an International Standards Organisation Meeting
1 New Orleans Attendance at International Observer Program Emergency Management 6 159.00 (Oil Spill Response)
4 Paris Factory acceptance testing for new Smartcard Ticketing System. 66 068.22
1 Washington Present paper at the Transformational Government Workshop. 5 622.10
1 Kuala Lumpur Attendance World Road Association Conference. 3 976.00
1 Montreal Attendance World Road Association Conference 5 411.00
1 Lisbon Attendance at the sixth World Road Association Technical Committee 4 939.83 Management of Road Infrastructure Assets.
1 Johannesburg Attendance at the seventh World Road Association Technical Committee 5 850.96 Management of Road Infrastructure Assets.
1 St Louis Attendance at the American Association of State Highway & 3 500.00 Transportation Officials Joint Subcommittee meeting as a keynote speaker.
1 UK & Europe Study and evaluation of good practice various transit-oriented 20 584.00 development and urban regeneration sites, rail and urban cycle ways and visit to tramway depot to view on-board ticketing system.
1 Hong Kong, Meeting with Commissioner of Taxation for Hong Kong. 23 858.66 London, Meetings with SA Deputy Agent General in London. Cambridge Commonwealth Heads of Valuation Agencies Conference (CHOVA) 1 Singapore Attendance and presentation at FutureGov summit, focusing on how 2 449.29 government can enhance e-government effectiveness Total 178 745.06
Appendices 50 Department for Transport, Energy and Infrastructure Annual Report 2010-11
ACCOUNT PAYMENT PERFORMANCE 2010-11 Treasurer’s Instruction 11 Payment of Creditors’ Accounts requires public authorities to report to the Under Treasurer on the extent to which creditors’ accounts are paid by the due date on a monthly basis. The following table provides this information for 2010-11.
Particulars Number of Percentage of Value in $A of Percentage of accounts paid accounts paid accounts paid accounts paid (by number) (by value)
Paid by due date* 218 525 88.5% 3 099 046 781 88.6%
Paid late, within 30 days of due date 20 380 8.3% 207 879 316 5.9%
Paid late, more than 30 days from due 7 898 3.2% 189 912 916 5.4% date
* The due date is defined under section 11.7 of Treasurer’s Instruction 11 Payment of Creditor’s Accounts. Generally, unless there is a discount or a written agreement between the public authority and the creditor, payment should be within 30 days of the date of the invoice or claim. Some agencies receive invoices significantly later than the invoice date, due to supplier invoicing processes. Agencies may choose to report against the date the invoice is first received rather than the date of invoice.
51 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
URBAN DESIGN CHARTER The key principles of the Urban Design Charter are an integral part of the planning and design process for building projects undertaken by DTEI in conjunction with the lead government agency.
Building Management Division works in partnership with government agencies and private sector professional service contractors to plan, design and deliver building projects that meet community needs, reflect good urban design practice and achieve positive outcomes for government and the community.
Building projects currently being designed, and recently completed, incorporate good design principles including specific attention to government policy for environmentally sustainable development, art in public places and safe work practices. Projects include attention to community consultation, as well as collaboration, cooperation and alliances with local government and the private sector to better meet government’s strategic priorities and community needs.
‘Our buildings, our communities’ developed by DTEI continues to articulate the objectives and principles for public building construction procurement. It complements the Urban Design Charter by drawing attention to the importance of good buildings, ethical, transparent and fair procurement processes and meeting the objectives of South Australia’s Strategic and Infrastructure Plans.
Appendices 52 Department for Transport, Energy and Infrastructure Annual Report 2010-11
GREENING OF GOVERNMENT OPERATIONS The Greening of Government Operations (GoGO) Action Plan was approved by Cabinet in February 2006 to provide the implementation framework for South Australian Government agencies to progress greening programs. The GoGO plan builds on the Government Energy Efficiency Action Plan and commits agencies to achieving eight strategic milestones within specified timeframes. The milestones are identified below.
In June 2007 the DTEI Green Plan — response to the Greening of Government framework was approved by the Chief Executive.
The following reports on the progress against each of the milestones set in the Cabinet endorsed GoGO Action Plan:
GoGO Action Plan Milestones DTEI Progress
M1 - Established Chief Executive ‘Statement of A Greening of Government Operations (GoGO) commitment statement Commitment to greening of agency operations’. was released by the Chief Executive on 28 June 2006 and circulated to Executive and the DTEI staff.
M2 - Allocated resources to set up governance A DTEI GoGO working group was established in July 2006. The working and initiate internal review. group, which includes representatives from the DTEI Divisions, assists in raising awareness of the plan and preparing an annual report on the progress.
M3 - Completed initial review of environmental Completed in 2006. impacts and determined priorities and allocated resources
M4 - Set performance goals / internal targets DTEI’s Green Plan sets performance targets and associated actions for (informed by SA’s Strategic Plan targets and / or each GoGO Action Plan priority area. other targets agreed by Government)
M5 - Approved agency Implementation Plan and DTEI’s Green Plan was approved by the Chief Executive in June 2007. Communication Plan
M6 - Reported on status / progress in reaching Reporting on implementation of the plan is undertaken annually. performance goals / targets
M7 – Initiated agency Implementation Plan There is on-going implementation of DTEI’s Green Plan.
M8 - Undertaking ongoing measuring, Reporting on implementation of the plan is undertaken annually. monitoring, reporting and, continuous improvement of performance
53 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
Highlights of DTEI’s GoGO achievements for 2010-11 are:
Energy Management Private office building owners seeking new or lease renewals are required to disclose the National Australian Built Environment Rating System (NABERS) Energy rating of the base building. Currently 49 per cent or about 98 000 m2 of the Government’s leased accommodation in the CBD has an energy baseline rating. Owners of buildings without a rating are obliged to organise an assessment.
Preference is given to negotiating building leases that offer a 5.0 Star NABERS Energy rating. City Central Tower 1 is the only DTEI building lease with a 5.0 Star NABERS Energy rating. The Education Centre has 4.5 stars; State Administrative Centre, Wakefield House and 77 Grenfell Street 4.0 stars; and Roma Mitchell House and Citi-Centre 3.5 stars.
DTEI as a member of the national City Switch Program, Building Management Division aims to achieve a 4-star or higher accredited NABERS Energy tenancy rating for its tenancy at 211 Victoria Square, Adelaide.
Water Conservation and Wastewater Management National Australian Built Environment Rating System (NABERS) Energy and Water Audits have been undertaken on approximately 75 per cent of all government owned office space.
Cooling towers were replaced at the Education and State Administration Buildings with modern water and energy efficient technology.
Water Sensitive Urban Design treatments continue to be installed on recent infrastructure projects including rail station upgrades for the rail revitalisation project.
Waste Management Operational Waste Management arrangements have been initiated at a range of office locations which has reduced waste to landfill, improved recycling and provided a more detailed waste reporting capability. The contract was expanded to include Roma Mitchell House from July 2010, improving the diversion to landfill by another 422 tonnes.
Use of recycled material and reuse of waste material is undertaken on infrastructure projects where feasible. The South Road Superway project is stockpiling excess material for future projects: 46 000 m3 at the Port Wakefield Road stockpile site and approximately 16 000 m3 at the Roberts Lane site. Over 3 000 m3 of recycled asphalt planings was used to create the base pad at the Francis Road stockpile site and 982 m3 of Waste Fill was reused in constructing the new Sunnybrae Pony Club.
Approximately 25 000 sleepers have been sent to Adelaide Mulch where they are stockpiled for reuse on various road projects. 171 tonnes of sleepers were sent to Adelaide Brighton Cement to be used as alternative fuel. The sleepers were processed by Resource Co and mixed with other wastes to provide ‘bricks’ for use within their kilns.
Advancement in e-business systems and increased take-up by suppliers continues to reduce paper usage in DTEI and the transactional processes of businesses.
Appendices 54 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Built Facilities (Green Building) Management From November 2010 future National Australian Built Environment Rating System Energy ratings of all Government-owned office buildings >2 000 2m will be required for all buildings affected by the new Council of Australian Governments Mandatory Disclosure Policy. DTEI has contributed to the development of a National Green Leasing Policy. A toolkit comprising green leasing templates, guidance notes and fact sheets is currently being developed.
Travel and Fleet Management Currently 73 per cent of the DTEI Fleet is using low emission fuels and 83 per cent of vehicles currently on order will use low emission fuels. This exceeds the State target for vehicles using low emission fuels. The move of staff from Walkerville building to Grenfell Street resulted in an increase in employees using active modes for their work commuting journeys.
A substantial number of State Government occupied Adelaide CBD buildings offer secure bicycle storage and shower facilities. Now included are the ANZ Building11 Waymouth Street; Roma Mitchell House; 211 Victoria Square; 77 and 101 Grenfell Street and the Norwood Office.
The Guideline: DTEI Bicycles for Work Related Travel which encourages cycling for short (under five kilometres) work related journeys are now operational. The department now has bicycles at various sites available for work travel.
The department continued to rollout the Service SA Virtual Contact Centre places across the metro and regional locations, including the APY Lands, which allow staff to be located closer to home and reduce travel to work.
eGovernment introduced a new smart-phone application for employees and customers to process transactions online, which will reduce the need for travel.
Green Procurement Procurement processes for major capital works including project documentation for engagement of professional services and building contractors, includes environmental pre-qualification criteria and ecologically sustainable development design guides on planning, design and delivery of buildings to include environmental considerations.
Human Resources The department actively staff awareness of the DTEI Green Plan and its objectives.
Administrative Policies and Guidelines The DTEI Green Plan provides a framework and is supported by a range of environmental guidelines and policies. This framework is utilised by the department through its procurement practices and during project development whereby environmental criteria and considerations are embedded in the operations of the department.
55 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
ENERGY EFFICIENCY ACTION PLAN REPORT Agencies are required to report their performance against annual energy efficiency targets under the government’s Energy Efficiency Action Plan. The plan defines efficiency measures for new buildings and major refurbishment projects and incorporates energy efficiency practices into maintenance programs and procurement policies. The plan links to SASP target T3.13 to improve the energy efficiency of State Government buildings by 25 per cent from 2000-01 levels by 2014.
Summary of DTEI’s energy usage, energy expenditure and greenhouse gas emissions, 2000-01 and 2010-11
Energy Use Energy GHG Emissions (GJ) Expenditure ($) (Tonnes CO2)
2000-01 Energy- Facilities (DTEI and across government)
Facilities - Electricity 130 053 - 34 724
Facilities - Gas 31 542 - 1 631
Total Energy - Facilities 161 595 - 36 355
2010-11 Energy - Facilities (DTEI and across government):
Facilities - Electricity 148 142 5 717 605 34 978
Facilities - Gas 34 768 8 988 2 146
Total Energy - Facilities 182 910 5 726 593 37 124
2010-11 Energy - Facilities (DTEI occupied sites only):
Facilities - Electricity 27 501 1 446 465 6 493
Facilities - Gas 572 8 988 30
Total Energy - Facilities 28 073 1 455 453 6 523
Notes: 1. Refinements to the scope of DTEI’s reporting of energy cost and consumption have been made for the 2010-11 reporting period. 2. DTEI now reports its cost and consumption of energy for sites occupied by DTEI staff (predominantly offices; also some industrial facilities) only. 3. Previously, DTEI had reported cost and consumption of energy on sites it managed as the government’s property portfolio manager. 4. Assumptions have been made to project full financial year expenditure and energy usage due to incomplete invoices received to date.
Appendices 56 Department for Transport, Energy and Infrastructure Annual Report 2010-11
DISABILITY ACTION PLAN Promoting Independence – Disability Action Plans for South Australia provide a framework of action or agencies to meet the requirements of the Disability Discrimination Act 1992 (Cwlth) and the Equal Opportunity Act 1984 (SA).
Below is the department’s report of the progress of the six outcome areas outlined in Promoting Independence.
1. Ensuring facilities and services are accessible to people with disabilities The department continues to upgrade facilities providing access for all. The relocation of staff from Walkerville to 77 Grenfell Street and other newly refurbished areas has greatly improved access. New facilities being built as part of the $2.6 billion investment in public transport are accessible to people with disabilities.
2. Information on services and programs are accessible and inclusive The department is committed to providing printed and online information that is accessible to everyone who uses its services and programs. For example, during the development of the new public transport timetable format, user groups and disability service and training providers were consulted with.
3. Disability Awareness and Discrimination Training Disability awareness training is established within the department. New employees undertake online training during induction and resources are available on the department’s intranet. In many cases, frontline staff training includes presentations by disability groups.
4. Consultation with people with disabilities The department’s Transport Accessibility Advisory Group provides input into the design, delivery and continuous improvement of our services and infrastructure.
5. Ensuring portfolios meet requirements of DDA and EOA Regular communication with project directors and staff ensures awareness of, and compliance to, the Disability Discrimination Act 1992 (Cwlth) and the Equal Opportunity Act 1984 (SA). Holding a DDA compliance review is a requirement at each stage of a major infrastructure design process.
6. Increasing the rate of employment of people with a disability (SASP Target 6.22) The department’s Workforce Plan for 2011-2015 requires reporting on progress made against employment measures. The target 6.22 is included in the ‘Attracting the People We Need’ strategy summary.
57 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
REPORTS FROM THE REGISTRAR OF MOTOR VEHICLES Information from the department’s 2009-10 Annual Report has been provided as a reference to this year’s Annual Report.
Vehicles securities register The Vehicles Securities Register provides a means of identifying motor vehicles that are the subject of financial interests as defined under theGoods Securities Act 1986. A fee is charged for each interest registered and for each certificate issued to prospective purchasers of motor vehicles.
In accordance with section 15(3) of the Goods Securities Act, the following information is provided for the period 1 July 2010 to 30 June 2011:
>> the total amount credited to the Highways fund was $459 235 >> the cost to administer the provisions of the Goods Securities Act during this period was $210 799 >> no fees were paid to other jurisdictions for the exchange of vehicles securities data >> there was no compensation payment made during the 12 month period ending 30 June 2011 as a result of a court order >> as at 30 June 2011 the net amount credited to the Highways Fund was $248 436 taking the cumulative balance credited to the fund to $5 249 484.
Revenue collected under the Motor Vehicles Act and by administrative arrangement
2009-10 2010-11 (million) (million)
Registration Charges $295.46 $317.98
Drivers Licence Fees $35.07 $35.57
Sundries and Commissions $17.12 $16.98
Special Plates $4.87 $5.25
General Plates (Administration fee) $4.12 $4.09
TOTAL $356.64 $379.87
Note: Sundries include revenue for Rider Safe, Examiners Courses, Tow Trucks, Driver Intervention, Sale of Information and Administration Fees on Federal Registration. Commissions include Motor Accident Commission, Emergency Services and Courts.
Revenue collected under the Motor Vehicles Act and dispersed to other agencies
2009-10 2010-11 (million) (million) Stamp Duty $210.33 $207.38 Third Party Insurance $521.91 $586.05 Federal Registrations $7.25 $8.07 Emergency Services Levy $30.22 $31.27 TOTAL $769.71 $832.77
Appendices 58 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Vehicles registered as at 30 June 2011
Vehicles by Type 2010 2011 +/- change
Cars 725 713 730 419 0.65% Station Wagons 233 895 245 466 4.95% Panel Vans 35 757 35 900 0.40% Utilities 122 081 128 678 5.40% Trucks 43 477 43 627 0.35% Prime Movers 7 292 7 495 2.78% Other Commercial 12 457 12 924 3.75% Commercial Trailers 26 218 26 875 2.51% Buses 4 189 4 252 1.50% Tractors 31 560 31 782 0.70% Motor Cycles 40 900 41 675 1.89% Caravans 37 600 39 343 4.64% Trailers 237 092 242 816 2.41% Others 14 479 14 693 1.48% Total Vehicles 1 572 710 1 605 945 2.11%
Driver’s licences registered as at 30 June 2011
Class 2010 2011 +/- change
C 965 694 972 601 0.72%
LR 21 067 21 793 3.45%
MR 39 780 40 065 0.72%
HR 59 056 58 788 -0.45%
HC 40 389 39 487 -2.23%
MC 8 936 9 281 3.86%
R 152 194 151 550 -0.42% R ‘Date’ 15 543 14 907 -4.09%
Total Licence Holders* 1 134 691 1 141 912 0.64%
* Total licence holders are not the sum of individual classes. For example a licence holder with two classes of licence such as C, R and will be included in the C and R classes. The figures also include the licence types Full, P1, P2, Probationary and Learners.
Rights of Review and Appeal Section 98Z of the Motor Vehicles Act 1959 ‘Rights of Review and Appeal’ enables a person aggrieved by certain decisions of the Registrar of Motor Vehicles to apply for an internal review of the decision. If a person is dissatisfied with the outcome of a review, section 98ZA provides the person with a right of appeal to the District Court.
59 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
Reviews and appeals under s98Z of the Motor Vehicles Act 1959
2009-10 2010-11
Total number received* 8 51 Confirmed 5 27 Varied 0 1 Set Aside 0 15 Court Appeal 0 0 Pending 0 3 Not Eligible to seek Review 1 3 Application not proceeded with 2 2
*The number of reviews have increased in the 2010-11 financial year due to the introduction of High Powered Vehicle Restrictions for provisional licence holders.
Accident towing and investigations During the past financial year, the 40 towing services registered to operate on the Accident Towing Roster Scheme performed 12 068 accident tows on behalf of the public within the Declared Area (greater metropolitan Adelaide).
E-Commerce Transactions performed electronically continued to increase in popularity during 2010-11. BPAY View was added to the range of EzyReg transactions and a new mobile phone application was also introduced.
Overall 1.29 million payments were made using the internet, an increase of 21 per cent and transactions performed by EzyReg delegates rose by 16.38 per cent to 135 540.
Registration renewals were the most popular transaction performed electronically in 2010-11. Of the 2.92 million registration renewals paid in 2010-11, 1.14 million (39 per cent) of registration renewals were paid online, an increase of 17.77 per cent on 2009-10. Interactive Voice Response transactions were down slightly. 261181 were paid by telephone, down 5.17 per cent.
860 000 registration renewals were paid at a Service SA customer service centre, a decrease of 11 per cent on 2009-10.
Online licence renewals are also proving to be very popular, with 28 per cent of licences renewed online in 2010-11.
Appendices 60 Department for Transport, Energy and Infrastructure Annual Report 2010-11
REPORTING AGAINST THE AIR TRANSPORT ACT 2002 The following information is provided pursuant to section 19 of the Air Transport (Route Licensing- Passenger Services) Act 2002 (the Act).
Operation and Administration of the Act in 2010-11 Adelaide-Port Augusta was the only route subject to a Route Service Licence during Financial Year 2010-11. This route is marginally viable and licensed in accordance with s5(3) of the Air Transport (Route Licensing-Passenger Services) Act 2002 (the Act) “…to encourage an operator or operators of air services to establish, maintain, re-establish, increase or improve scheduled air services on the route.”
Sharp Aviation Pty Ltd, trading as Sharp Airlines, is the licence holder and operated in accordance with its licence conditions throughout the period.
The declaration of this route expired on 31 December 2010. A new declaration was made on 18 November 2010 pursuant to s5(1) of the Act for the period 1 January 2011 until 31 December 2013, and a new licence issued pursuant to s12(1) of the Act to Sharp Aviation Pty Ltd for the period of the declaration.
Sharp Aviation Pty Ltd withdrew two weekly evening return flights from 7 March 2011 and a third from 27 April 2011 due to a reduction in patronage, leaving eleven weekly return flights scheduled. This action required the concurrence of the Minister for Transport under condition 8 of Sharp Aviation Pty Ltd’s Route Service Licence, which was duly granted on 8 May 2011.
61 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
REPORTING AGAINST THE PASSENGER TRANSPORT ACT 1994 Patronage in metropolitan Adelaide DTEI administers the Passenger Transport Act 1994 and Regulations by planning, regulating and funding land based public transport services across South Australia in accordance with the Act. The department oversees the provision of public transport services by bus, train and tram, taxi and hire car.
Public transport services in Adelaide are provided through contracts administered by DTEI and include three private sector bus providers. The Rail Commissioner (formerly TransAdelaide) operates all rail and tram services.
DTEI also administers public transport services in regional South Australia which include regular route services (country bus services), provincial city services, community passenger networks, integrated transport plans, special medical-related services and dial-a-ride services.
For the 2010-11 year, metropolitan public transport patronage has seen: >> initial boardings on the public transport system decrease by 2.2 per cent >> transfer boardings on the public transport system decrease by 8.1 per cent >> total patronage, including initial boardings and transfers, decrease by 3.6 per cent across the Adelaide Metro network in 2010-11 >> there has been a cumulative growth in patronage of 19.4 per cent since the introduction of Adelaide Metro in April 2000.
Closures of both the Gawler rail line (June to October 2010) and the Noarlunga rail line (February to July 2011) for rail revitalisation works have been a key contributing factor to the decline in patronage for the year.
Service improvements such as the introduction of through-running services implemented on the bus network has eliminated the need for passengers to transfer from one service to another to traverse the Adelaide metropolitan area, and has resulted in a decline in the total transfer boardings reported. This initiative has significantly improved the quality of public transport services for those passengers needing to travel across metropolitan Adelaide without the need to take multiple services.
Adelaide Metro boardings 2010-11 (millions) Initial boardings by mode:
Year Bus Tram Train Total initial boardings
2010-11 39.844 2.628 8.778 51.250
Initial boardings by passenger type
Year Regular Concession Other Total initial boardings
2010-11 16.285 33.620 1.345 51.250
Initial boardings by ticket type
Year Singletrip Daytrip Multitrip Other Free Total initial boardings
2010-11 8.672 1.338 35.279 5.962 51.250
Appendices 62 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Special event services Regular route services operate across regional The department assisted with passenger SA and link major centres in South Australia transport for special events including the Royal and Adelaide. Services operate in the Barossa, Adelaide Show, New Year’s Eve, Clipsal 500, Murray Mallee, Mid North, Upper North, Far WOMADelaide, Tour Down Under, Christmas North, Riverland, Eyre, South East and Fleurieu Pageant, City Bay Fun Run and ANZAC Day. regions. Temporary bus route changes, bus stop, bus parking zones and taxi stands were established Integrated transport services operate in the to ensure passenger transport needs were met Coorong District Council, Karoonda East Murray sufficiently and that public transport to these District Council, Southern Mallee District Council, events ran smoothly. Mid-Murray District Council, Southern Yorke Peninsula, Tatiara, Gawler, the Eastern Riverland, The 2010-11 AFL football season saw the the Upper North, the Mid North and Mount continued successful running of the SA Lotteries Barker. Footy Express. Up until the end of June 2011, approximately 126 000 people had used the Special (medical) services also operate in a service, representing on average approximately number of regions that provide accessible, door 20 per cent of the AAMI stadium attendance to door services for people unable to access each game. conventional public transport to travel to medical appointments. These services operate in the After midnight services Murray Mallee, Yorke Peninsula, Upper North and Mid North. The After Midnight bus service operates on Saturday nights as a regular Metroticket service. Based on data provided by country bus Total Patronage for After Midnight services operators, country bus patronage for 2010-11 decreased by 8.7 per cent in 2010-11 when was approximately 905 318, compared to compared with 2009-10. 996 604 in 2009-10, a decrease of 9.2 per cent. Adelaide free services Provincial city bus services The Adelaide Free services provide free travel Regular passenger services also operate in for customers in the central city area. The City South Australia’s provincial cities, namely Port Loop service (99C) travels around the city taking Lincoln, Whyalla, Port Augusta, Port Pirie, in many of Adelaide’s attractions. Adelaide Free Murray Bridge and Mount Gambier. buses are fully accessible and powered by environmentally friendly compressed natural gas. Based on data provided by provincial city The Adelaide Free bus service complements bus operators, patronage for 2010-11 was the popular free Terrace-to-Terrace tram service approximately 452 216, compared to 459 293 in running from South Terrace to the Entertainment 2009-10, a decrease of 1.5 per cent. Centre. Alternate services during major rail projects Regional services Substitute bus services have been provided The department regulates and contributes to during the Gawler, Noarlunga and Outer Harbour funding transport services in some regional areas Rail Revitalisation program works. These were and fosters regional transport initiatives that contracted by Expression of Interest to the provide collective transport solutions identified Adelaide Metro providers with a key task of through extensive community consultation and minimising the disruption to customers during detailed transport studies. major rail works.
63 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
From 6 June 2010 the first stage of the Gawler line upgrade commenced, requiring substitute buses to operate between Mawson Interchange and a purpose-built temporary interchange at Adelaide Railway Station.
The major upgrade of the Noarlunga Centre to Oaklands station section of track commenced on 6 February 2011 with substitute buses operating between Noarlunga Centre and Oaklands station which was used as a temporary interchange with passengers transferring to rail.
These substitute bus services were generally well received and there was an increase in Adelaide Metro InfoLine, website and face-to-face transactions as customers sought information on these services.
Complaints, commendations and submissions This section established for the purpose of the Act reports on the number and nature of complaints, commendations and submissions made to the Minister by members of the public.
Feedback on public transport The department welcomes feedback from customers about passenger transport services and provides multiple opportunities through the Adelaide Metro website, Adelaide Metro InfoLine and InfoCentre, and via social media on Facebook and Twitter. The level of complaints received represented 0.015 per cent of total public transport patronage (initial boardings and transfers) in the 2010-11 financial year. Further details on feedback received are provided below.
Feedback 2009-10 2010-11
Commendations 472 538
Suggestions 556 306 Complaints
Service changes and service quality 5 696 6 338
Punctuality 2 031 2 074
Fares and ticketing 393 726
Passenger comfort 293 389
Other 344 446
Total complaints 8 757 9 973
Feedback on taxi and small passenger vehicle services The department receives complaints and commendations regarding taxis and small passenger vehicles. Complaints may lead to disciplinary action being taken if a breach of the regulations under the Act is found to have occurred. Total taxi complaints presented in the table below represent 0.013 per cent of the estimated eight million journeys provided a year.
Feedback 2009-10 2010-11
Commendations 26 17 Complaints 1 386 1 086
Appendices 64 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Waiting times The taxi centralised booking services reported that the average waiting time for general taxis in metropolitan Adelaide for 2010-11 was 9.6 minutes during the day (6.00 am to 6.00 pm), which represents an increase compared to 2009-10 of 8.3 minutes. At night (6.00 pm to 6.00 am) the waiting time was 11.6 minutes which is also an increase compared to 2009-10 of 10.8 minutes. These figures include waiting times for phone-booked, hailed and taxi rank trips and meet the prescribed waiting time, as stated in the conditions for accreditation, of 12 minutes.
There are currently 950 active general licenses operating in metropolitan Adelaide. During April 2011, the department tendered for the sale of 18 general taxi licences which will represent an increase in the general taxi fleet of 1.89 per cent.
Access taxis For the 2010-11 financial year 87 per cent of Access taxi passengers were picked up within 13 minutes, a minor decrease compared to the previous year where the number of passenger pick ups within 13 minutes was 88 per cent. The number of Access taxi passengers picked up within 30 minutes has averaged 98 per cent, remaining consistent with the result achieved the previous year.
An additional seven general taxi licences with special conditions (accessible taxis) were released through sale by tender in April 2011. This will expand the Access taxi fleet bringing the total wheelchair accessible vehicles to 97, an increase in the accessible fleet of 7.7 per cent, and represents 9.1 per cent of the total taxi fleet.
Passenger Transport Standards Committee The Passenger Transport Standards Committee (PTSC) is a statutory committee established under the Passenger Transport Act responsible for exercising disciplinary powers under Part 4, Division 5 of the Act, and to exercise or perform such other powers or functions as may be conferred on the PTSC by the Minister from time to time.
In 2010-11 the PTSC has met on 104 occasions and considered 307 matters, including:
>> 114 accreditation applications >> 190 disciplinary matters >> 2 vehicle age limit exemption applications >> 1 dispute resolution.
Of the 190 disciplinary matters, the PTSC suspended the accreditation of 94 accredited persons for a period of time and permanently disqualified 30 persons from holding accreditation under the Act.
65 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
REPORTING AGAINST THE CARERS RECOGNITION ACT 2005 The Carers Recognition Act 2005 requires the Department for Transport, Energy and Infrastructure to report on action taken to comply with the requirements of section 6 of the Act: >> ensuring its officers, employees or agents have an awareness and understanding of the SA Carers Charter >> taking action to reflect the principles of the charter in the provision of relevant services >> consulting with carers and organisations that represent carers, particularly in relation to policy or program development, or strategic or operational planning, relevant to carers and the persons they care for.
Carers are defined under the Act as the family and friends who provide ongoing care or assistance to someone who has a disability, or a chronic illness including a mental illness, or who is frail. Carers include members of the South Australian community who are our customers as well as employees of DTEI.
As lead agency for the implementation of the Carers Recognition Act, the Department for Families and Communities requires all agencies to address a number of questions to enable them to assess progress.
Human Resource Reporting
1. Legislated Obligation 1:
There is a system to ensure all management, staff and volunteers have an awareness and understanding of the Carers Charter.
1.1 The system is documented Yes
Evidence DTEI’s operating procedures set out the responsibilities of managers to assist employees to meet their caring responsibilities and provide a range of options to employees, including family carer’s leave, flexible hours, flexible leave arrangements and access to special leave.
1.2 The system is implemented Yes Evidence Members of the Corporate Leadership Group have been asked to ensure that managers and employees are aware of their rights and responsibilities. An online carers awareness training program for all employees has been developed and is available through the human resources intranet site. This is a mandatory part of the DTEI corporate induction program for all new employees to DTEI. All divisions report against the requirement under the Carers Charter as part of the annual reporting process.
1.3 The system is communicated Yes
Evidence Information on the Carers Charter and associated policies is provided to employees and managers through the human resource intranet site. An online carers awareness training program is a mandatory component of the corporate induction program for all new employees.
1.4 The system is monitored and evaluated Preparing
Appendices 66 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Evidence Completion of the corporate induction package (including the online carers awareness training) is monitored. Questions relating to the ability of employees to access flexible working arrangements are included in employee climate surveys.
Rating
Please rate the extent to which you think your 80-100% 60-80% 40-60% 20-40% 0-20% division has achieved Legislated Obligation 1 Areas for Improvement to the system for Legislated Obligation 1 Monitoring and evaluation of employee awareness and understanding of the Carers Charter.
Activities the division has worked on in this reporting period that demonstrates good practice against Legislated Obligation 1 No strategies additional to those reported previoulsly have been developed or implemented during 2010-11.
2. Legislated Obligation 2:
There is a system to ensure appropriate consultation with carers, or persons or bodies that represent carers, in the development of strategic and business plans and policies and procedures
2.1 The system is documented Yes Evidence There is a system to ensure consultation with carers, or persons or bodies that represent carers, in the development of strategic and business plans and policies and procedures.
2.2 The system is implemented Yes Evidence Reponsibility of Corporate Leadership Group and individual Executive Directors.
2.3 The system is communicated Yes
Evidence Documented consultation processes are in place (e.g. DTEI Consultative Forum).
2.4 The system is monitored and evaluated Yes
Evidence Feedback mechanisms are in place.
Rating
Please rate the extent to which you think your agency 80-100% 60-80% 40-60% 20-40% 0-20% has achieved Legislated Obligation 2
Areas for Improvement to the system for Legislated Obligation 2 Evaluation of feedback mechanisms for effectiveness for carers.
Activities the division has implemented in this reporting period that demonstrates good practice against Legislated Obligation 2 No strategies additional to those reported previoulsly have been developed or implemented during 2010-11.
3. Legislated Obligation 3:
There is a system to ensure the principles of the Carer Charter are reflected in divisional practices.
67 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
3.1 The system is documented Yes
Evidence Incorporated in human resource operating procedures, online training program and corporate induction program.
3.2 The system is implemented Yes
Evidence Corporate HR has set the framework for divisions to work within (endorsed by the Corporate Leadership Group). Individual divisions are responsible for implementing these policies at a divisional level and reporting back on this through the annual reporting process.
3.3 The system is communicated Yes
Evidence Through the human resource operating procedures and intranet, training program and corporate induction.
3.4 The system is monitored and evaluated No
3.5 List evidence and actions in this reporting period against each of the principles within the Carers Charter *
Carers have a choice in their caring role Plan for action No action and no Action Plans Evidence Supported through the information and policies/procedures provided through the human resource intranet site, training program and corporate induction. Additional assistance is available through the employee assistance program, which is also available to the families of employees.
Carers health and well being is critical to the community Plan for action No Action and no Action Plans Evidence Supported through the information and policies/procedures provided through the human resource intranet site, training program and corporate induction.
Carers play a critical role in maintaining the fabric of the Plan for action No Action and no Action community Plans Evidence Supported through the information and policies/procedures provided through the human resource intranet site, training program and corporate induction. Service providers work in partnership with carers Plan for action No Action and no Action Plans Evidence Services provided through external Employee Assistance Program provider for carers and their families. This principle is supported through the involvement of Carers SA which represents carers on the Transport Accessibility Advisory Group, which provides advice on a wide range of matters, including: 1. consideration of policy initiatives 2. the development and review of DTEI’s Disability Action Plan 3. strategic planning for disability service provision across the Transport, Energy and Infrastructure portfolio.
Carers in Aboriginal and Torres Strait Islander communities Plan for action No Action and no Action need specific consideration Plans Evidence Assistance is also provided to Aboriginal employees who are carers by DTEI’s Aboriginal Cultural Consultant.
Appendices 68 Department for Transport, Energy and Infrastructure Annual Report 2010-11
All children and young people have the right to enjoy life Plan for action No Action and no and reach their potential Action Plans
Evidence Supported through the information and policies/procedures provided through the human resource intranet site, training program and corporate induction.
Resources are available to provide timely, appropriate and Plan for action No Action and no adequate assistance to carers Action Plans
Evidence Supported through the information and policies/procedures provided through the human resource intranet site, training program and corporate induction.
Rating
Please rate the extent to which you think your agency has 80-100% 60-80% 40-60% 20-40% 0-20% achieved Legislated Obligation 3
Areas for Improvement to the system for Legislated Obligation 3 Ensuring a continued focus on the principles of the Carers Charter in all aspects of strategy and policy development and implementation.
Service delivery reporting The South Australian community, including organisations who represent carers, are provided with a one-stop contact point for government information, products and services through www.sa.gov.au
The department convenes the Transport Accessiblity Advisory Group (TAAG), which meets regularly with South Australian peak body groups for people with disability, their advocates and carers. TAAG consults on implementation, operation and evaluation of services, facilities and infrastructure initiatives. Representation includes Carers SA, the Disability Complaints and Advocacy Service and Physical Disability Council of SA (who include the concerns of carers for people with disabilities). TAAG also provides advice on the development and review of DTEI’s Disability Action Plan and strategic planning for disability service provision across DTEI.
1. Legislated Obligation 1:
There is a system to ensure all management, staff and volunteers have an awareness and understanding of the Carers Charter
1.1 The system is documented Yes
Evidence The department provides access to documentation related to the Carers Recognition Act and SA Carers policy through the departmental intranet site.
1.2 The system is implemented Yes
Evidence The department’s obligations are assigned and meet the requirements of carers in providing public transport.
1.3 The system is communicated Yes
69 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
Evidence The Common Internet Site for government provides the South Australian community a one-stop contact point for government information, products and services. Information regarding Carers Charter is provided on the site, located at www.sa.gov.au. The site also provides information regarding:
>> The Office for Carers >> Carers Charter >> The Carers Recognition Act >> Carers Payment and Allowance >> Information for Young Carers >> Information for Service Providers >> Help for Carers >> The Carers Association of SA >> Carer Support Australia
1.4 The system is monitored and evaluated No
Rating
Please rate the extent to which you think your 80-100% 60-80% 40-60% 20-40% 0-20% agency has achieved Legislated Obligation 1
Activities the division has worked on in this reporting period that demonstrates good practice against Legislated Obligation 1 The Plus One Free Companion card provides assistance to people who cannot travel independently - due to a physical mobility, cognitive, sensory or communication impairments - by enabling them to access to public transport with the assistance of a companion/carer.
2. Legislated Obligation 2:
There is a system to ensure appropriate consultation with carers, or persons or bodies that represent carers, in the development of strategic and business plans and policies and procedures
2.1 The system is documented Yes
Evidence Carers SA are represented by Transport Accessibility Advisory Group and provide advice to the department.
2.2 The system is implemented Yes
Evidence Through Carers SA and Transport Accessibility Advisory Group
2.3 The system is communicated Yes
Evidence Through Carers SA and Transport Accessibility Advisory Group
2.4 The system is monitored and evaluated No
Appendices 70 Department for Transport, Energy and Infrastructure Annual Report 2010-11
Rating
Please rate the extent to which you think your 80-100% 60-80% 40-60% 20-40% 0-20% agency has achieved Legislated Obligation 2
3. Legislated Obligation 3:
There is a system to ensure the principles of the Carer Charter are reflected in divisional practices.
3.1 The system is documented No
Evidence Service SA develops services that are inclusive of the needs of all South Australians
3.2 The system is implemented Yes
Evidence The department’s Disability Discrimination Act and Transport Accessibility Advisory Group obligations are appropriately assigned.
3.3 The system is communicated Yes
Evidence Service SA manages the Common Internet Site for government, which provides the South Australian community, a one-stop contact point for government information, products and services. Information regarding Carers Charter is provided on the site, located at www.sa.gov.au The site also provides information regarding:
>> The Office for Carers >> Carers Charter >> The Carers Recognition Act >> Carers Payment and Allowance >> Information for Young Carers >> Information for Service Providers >> Help for Carers >> The Carers Association of SA >> Carer Support Australia
3.4 The system is monitored and evaluated No
Activities the division has implemented in this reporting period that demonstrates good practice against Legislated Obligation 3 The department is working with Department of Treasury and Finance to streamline the registration of new vehicles for service providers in the Carer’s industry in accordance with principles of the Carers Charter.
3.5 List evidence and actions in this reporting period against each of the principles within the Carers Charter
Carers have a choice in their caring role Action Plan for action No Action and no Plans
Carers health and well being is critical to the community Action Plan for action No Action and no Plans
71 Appendices Department for Transport, Energy and Infrastructure Annual Report 2010-11
Carers play a critical role in maintaining the fabric of the Action No Action and no community Plans Service providers work in partnership with carers Action
Evidence Carers SA has membership in TAAG.
Carers in Aboriginal and Torres Strait Islander communities Action Plan for action No Action and no need specific consideration Plans
All children and young people have the right to enjoy life and Action Plan for action reach their potential No Action and no Plans
Resources are available to provide timely, appropriate and Action Plan for action No Action and no adequate assistance to carers Plans
Rating
Please rate the extent to which you think your agency has 80-100% 60-80% 40-60% 20-40% 0-20% achieved Legislated Obligation 3
Appendices 72 Department for Transport, Energy and Infrastructure Annual Report 2010-11
FINANCIAL STATEMENTS
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