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04 NTG-ISO-IEC 39001-2012 SEGURIDAD VIAL.Pdf COGUANOR/ISO/IEC 39001:2012 1 / 45 NORMA NTG/ISO/IEC 39001 TÉCNICA GUATEMALTECA La seguridad vial (SV). Sistemas de gestión. Requisitos con orientación para su uso Accessibility in building and urbanism. Design general Criteria Adoptada por el Consejo Nacional de Normalización: 2014-07-04 Calzada Atanasio Tzul 27-32, zona 12, Referencia: Segundo nivel, Guatemala, Guatemala. ISO/IEC 39001: 2012 Teléfonos: +502 2247-2600 ICS 03.220.20 Fax: +502 2247-2687 [email protected] www.coguanor.org Continúa… COGUANOR/ISO/IEC 39001:2012 2 / 45 ÍNDICE Prólogo COGUANOR .............................................................................................. 3 Prologo ISO…. ........................................................................................................ 4 Introducción ........................................................................................................... 5 1. Alcance .............................................................................................................. 6 2. Referencias Normativas ..................................................................................... 6 3. Términos y definciones....................................................................................... 6 4. Contexto de la organización .............................................................................. 12 4.1 Comprensión de la organización y su contexto ..................................................... 12 4.2 Compresión de las necesidades y expectativas de las partes interesadas .............. 12 4.3 Determinación del alcance del sistema de gestión ................................................ 13 4.4 Sistema de gestión SV ....................................................................................... 13 5. Liderezgo .......................................................................................................... 13 5.1 Liderazgo y compromiso .................................................................................... 14 5.2 Política ............................................................................................................. 14 5.4 Funciones de la organización, responsabilidad de la dirección .............................. 14 6. Planificación ..................................................................................................... 14 6.1 Generalidades ................................................................................................... 14 6.2 Acciones para abordar los riesgos y las oportunidades ......................................... 14 6.3 Factores de desempeño SV ................................................................................ 15 6.4 Como alcanzar los objetivos y planificación SV .................................................... 16 7. Soporte ............................................................................................................ 16 7.1 Coordinación ..................................................................................................... 16 7.2 Recursos .......................................................................................................... 17 7.3 Competencia ..................................................................................................... 17 7.4 Conciencia ........................................................................................................ 17 7.5 Comunicación ................................................................................................... 17 7.6 Información documentada .................................................................................. 18 7.6.1 Generalidades ................................................................................................ 18 7.6.2 Creación y actualización ................................................................................. 18 7.6.3 Control de la información documentada ............................................................ 18 8. Operación ......................................................................................................... 18 8.1 Planificación y control operacional ..................................................................... 18 8.2 Preparación y respuesta ante emegencias .......................................................... 19 9. La evaluación del desempeño ........................................................................... 19 9.1Seguimiento, medición, analisis y evaluación del accidente de tránsito .................. 19 9.2 Investigación del accidente de tránsito ................................................................ 19 9.3 La auditoria interna .......................................................................................... 20 9.4 Revisión por la dirección ................................................................................... 20 10. Mejora ........................................................................................................... 20 10.1 No conformidad y acciones correctivas ............................................................. 21 10.2 Mejora continua .............................................................................................. 21 Anexo A (informativo)Orientación sobre le uso de esta Norma Internacional .............. 22 Anexo B (informativo ) El trabajo internaciona l en relación con los marcos de gestión de la seguridad del tránsito por carretera ..................................................... 35 Anexo C correspondencia entre las Normas ISO 39001:2012,ISO 9001:2008 e ISO 14001:2004 ................................................................................................... 40 Bibliografía ........................................................................................................... 45 Continúa… COGUANOR/ISO/IEC 39001:2012 3 / 45 Prólogo COGUANOR La Comisión Guatemalteca de Normas (COGUANOR) es el Organismo Nacional de Normalización, creada por el Decreto No. 1523 del Congreso de la República del 05 de mayo de 1962. Sus funciones están definidas en el marco de la Ley del Sistema Nacional de la Calidad, Decreto 78-2005 del Congreso de la República. COGUANOR es una entidad adscrita al Ministerio de Economía, su principal misión es proporcionar soporte técnico a los sectores público y privado por medio de la actividad de normalización. COGUANOR, como representante de Guatemala ante la Organización Internacional de Normalización (ISO) es signatario del “Código de Buena Conducta para la Elaboración de Normas”, y para el desarrollo de las actividades de normalización cumple con los principios de: consenso, apertura, relevancia, transparencia, imparcialidad, coherencia, efectividad. COGUANOR, preocupada por el desarrollo de la actividad productiva de bienes y servicios en el país, ha armonizado las normas internacionales. El proceso de normalización se realiza a través de Comités Técnicos de Normalización (CTN), lo que garantiza la participación de todos los sectores interesados. La revisión para la adopción de la norma NTG/ISO 39001. La seguridad vial (SV). Sistemas de gestión. Requisitos con orientación para su uso, como norma técnica guatemalteca, estuvo a cargo del Comité Técnico Nacional “Seguridad Vial” conformado por las siguientes entidades: Martin Enrique Paniagua García Facultad de Arquitectura, USAC José Estuardo Marroquín Luther Ministerio de Comunicaciones, Infraestructura y vivienda Marvin Manolo López Garcia Departamento de Tránsito de la PNC Salvador Morales Sandoval 3M Guatemala Yonni Alexander Aguilar Cifuentes Departamento de Tránsito de la PNC Irene del Rosario Quiroa de Aguilar Departamento de Tránsito de la PNC Oscar Adolfo Escobar López Dirección General de Protección y Seguridad Vial Edwin Rolando Pérez Batres Facultad de Arquitectura, USAC Carlota Salazar Rodríguez Facultad de Ingeniería, USAC Lorena Victoria Pineda Cabrera COGUANOR La presente norma fue adoptada a partir de la norma ISO original, con cambios editoriales. DOCUMENTO PROTEGIDO POR COPYRIGHT © ISO 2009 Reservados los derechos de reproducción. Salvo prescripción diferente, no podrá reproducirse ni utilizarse ninguna parte de esta publicación bajo ninguna forma y por ningún medio, electrónico o mecánico, incluidos el fotocopiado y la microfilmación, sin la autorización por escrito recibida de ISO en la siguiente dirección o del organismo miembro de ISO en el país solicitante. ISO copyright office Comisión Guatemalteca de Normas Case postale 56 CH-1211 Geneva 20 C O G U A N O R Tel. + 41 22 749 01 11 Edificio Centro Nacional de Metrología Fax + 41 22 749 09 47 Calzada Atanasio Tzul 27-32, Zona 12 E-mail [email protected] Teléfonos: (502) 2247-2600 Web www.iso.org Fax: (502) 2247-2687 Publicado en Suiza www.mineco.gob.gt [email protected] Continúa… COGUANOR/ISO/IEC 39001:2012 4 / 45 Prólogo ISO ISO (Organización Internacional de Normalización) es una federación mundial de organismos nacionales de normalización (organismos miembros de ISO). El trabajo de preparación de las normas internacionales normalmente se realiza a través de los comités técnicos de ISO. Cada organismo miembro interesado en una materia para la cual se haya establecido un comité técnico, tiene el derecho de estar representado en dicho comité. Las organizaciones internacionales, gubernamentales y no gubernamentales, en coordinación con ISO, también participan en el trabajo. ISO colabora estrechamente con la Comisión Electrotécnica Internacional (IEC) en todas las materias de normalización electrotécnica.
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