Resident Resource Directory Resident Resource Directory
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Resident Resource Directory Resident Resource Directory Chino Hills Police Department Table of Contents 14077 Peyton Drive City Hall, Police Department, Library & Fire Dist. Hours ...............1 Chino Hills, CA 91709 Animal Control ........................................................................2 Chino Hills Police Department ..............................................2 (909) 364-2000 Chino Valley Fire District ........................................................2 After Hours Dispatch: (909) 465-6837 Code Enforcement ..............................................................2-3 Hours of Operation Community Services - Sponsorships.......................................3 8:00 a.m. - 5:00 p.m. Mon.- Fri. Community Services - Facility & Gazebo Rentals ..................3 www.chinohills.org Community Services - Mobile Rec. & Youth Sports.................4 Demographics .........................................................................4 Emergency Information ......................................................4-5 Chino Valley Fire District Graffiti Removal .....................................................................5 Household Hazardous Waste.................................................5 14011 City Center Drive James S. Thalman Chino Hills Branch Library ......................5 Chino Hills, CA 91709 Municipal Code .......................................................................5 (909) 902-5260 Neighborhood Watch .............................................................6 Passports ................................................................................6 Public Meetings ......................................................................6 Permits ................................................................................6-8 Schools ...................................................................................8 Shop Chino Hills First ...........................................................9 Street Sweeping .....................................................................9 Utilities ...............................................................................9-11 Hours of Operation Volunteer Opportunities ........................................................11 8:00 a.m. - 5:00 p.m. Mon.- Fri. Water Conservation Ordinance .......................................11-12 Fire Prevention Counter closes everyday Website .............................................................................2-13 from 12:00 - 1:00 p.m. Mobile App ...........................................................................13 www.chinovalleyfire.org Shop Chino Hills First...........................................................14 City Hall Public Counter Hours 7:30 a.m. - 5:30 p.m. Mon.-Thur. 7:30 a.m. - 4:30 p.m. Friday Water Utility Billing, Recreation, 7:30 a.m. - 5:00 p.m. Mon. - Thur. Building & Safety, Code Enforcement, 7:30 a.m. - 4:00 p.m. Friday Community Services, and Community City Hall Development, and Engineering Counters 14000 City Center Drive Passport Services: Monday - Friday Chino Hills, CA 91709 Limited walk-in service or by Ph: (909) 364-2600 appointment. See hours on page 7. Fax: (909) 364-2695 www.chinohills.org Chino Hills Community Center: 7:30 a.m. - 5:30 p.m. Mon.-Thur. (14250 Peyton Drive) 7:30 a.m. - 4:30 p.m. Friday James S. Thalman Chino Hills Branch Library Hours of Operation 14020 Civic Center Drive 10:00 a.m. - 8:00 p.m. Mon.-Thur. Chino Hills, CA 91709 10:00 a.m. - 6:00 p.m. Friday (909) 590-5380 9:00 a.m. - 5:00 p.m. Saturday 1:00 p.m. - 5:00 p.m. Sunday www.sbcounty.gov/library City of Chino Hills * (909) 364-2600 * www.chinohills.org Animal Control Inland Valley Humane Society & S.P.C.A. Chino Hills Police Department (IVHS) Ph: (909) 623-9777 (CHPD) Ph: (909) 364-2000 24-Hour Emergency Line: (909) 594-9858 The City of Chino Hills has contracted with the San The City of Chino Hills contracts with the Inland Valley Bernardino County Sheriff’s Department for law Humane Society & S.P.C.A. (IVHS) for animal care and enforcement services since the City’s incorporation in control services. IVHS also provides wildlife information 1991. The Chino Hills Police Department has developed a for residents who may encounter wildlife because many strong working partnership with the City and its citizens by homes in Chino Hills are adjacent to large open spaces. establishing a total team response that meets the needs of the community. Call the Inland Valley Humane Society: • For dog licensing Chino Hills Police Department • To report barking dog concerns 14077 Peyton Drive • To report a stray dog or cat Chino Hills, CA 91709 • To arrange pick-up and disposal of injured, Ph: (909) 364-2000 stray, unwanted, or dead animals After Hours Dispatch: (909) 465-6837 • For low-cost rabies vaccination clinics In an emergency, always dial 911! • For wildlife concerns • For animal evacuation information • For educational programs Chino Valley Fire District All dogs over four months must be licensed in accordance (CVFD) Ph: (909) 902-5260 with State law. Chino Hills also requires that dogs over four months old be microchipped and offers a $30 rebate The Chino Valley Fire District (CVFD) is headquartered in (www.chinohills.org/MicrochipRebate). Contact your Chino Hills and serves the Chino Valley, which includes veterinarian, animal rescue organizations, pet stores, or the Cities of Chino Hills and Chino. The District is not a IVHS to insert and register a microchip. Owners who have City Department, but is a separate agency with its own not renewed their dog’s license or who have unlicensed elected Board of Directors. dogs are subject to a $25 penalty. Residents may complete a dog license application and submit a current Chino Valley Fire District rabies certificate, a spay or neuter certificate, proof of 14011 City Center Drive microchip insertion and registration, and the $15 license Chino Hills, CA 91709 fee to receive their license. Licenses for unaltered dogs Ph: (909) 902-5260 cost $35. Senior citizens, age 65 or older with proof of Fax: (909) 902-5250 age, are eligible for a $5 fee for altered dogs. To license In an emergency, always dial 911! your dog, visit the Inland Valley Humane Society or visit www.ivhsspca.org for online licensing. Dogs must be kept on a leash at ALL times, except when on your own private property. Code Enforcement City of Chino Hills Ph: (909) 364-2757 The purpose of the Code Enforcement Program is to maintain and improve the general appearance, Inland Valley Humane Society safety, and property values of the City’s residential 500 Humane Way neighborhoods and commercial districts. Pomona, CA 91766 Ph: (909) 623-9777 In an ongoing effort to maintain the quality of life in the Fax: (909) 623-0432 City, Code Enforcement Officers respond to citizens’ complaints regarding observed and alleged violations of City of Chino Hills * (909) 364-2600 * www.chinohills.org the Municipal Code. Looking for a place to hold your next meeting, birthday The following is general information regarding what party, wedding, or special event? Consider utilizing one of constitutes a violation: the City’s many facilities for the occasion. • Chino Hills Community Center • Overgrown vegetation 14250 Peyton Drive Ph: (909) 364-2826 • Landscaping (not maintained) • Grand Avenue Park Community Building • Abandoned/inoperable vehicles 1301 Grand Avenue Ph: (909) 364-2700 • Trash containers left in the public view • McCoy Equestrian & Recreation Center • House exterior (not maintained) 14280 Peyton Drive Ph: (909) 548-0868 • Parking of vehicles • Mystic Canyon Community Building • Home businesses/occupations without proper 6424 Mystic Canyon Drive Ph: (909) 364-2700 permits • Sleepy Hollow Community Building • Property (not maintained) 16801 Rosemary Lane Ph: (909) 364-2700 To report a Code Enforcement violation, visit Hours and availability for each location vary. Please call www.chinohills.org/CodeEnforcement to submit an the numbers listed above for more information, or visit online form. You may also visit www.chinohills.org/ www.chinohills.org/FacilityRentals. MunicipalCode to review regulations. Gazebo Rentals Code Enforcement Division Reserve a covered picnic gazebo for your next party or 14000 City Center Drive, 2nd Floor gathering! Covered picnic gazebos are available at the Chino Hills, CA 91709 following parks: Ph: (909) 364-2757 • Alterra Park (4921 Soquel Canyon Pkwy.) Community Services & Recreation • Butterfield Park (17671 Mystic Canyon Dr.) • Crossroads Park (2765 Chino Hills Pkwy.) The Community Services Department provides quality • Danbury Park (15701 Fairfield Ranch Rd.) recreation activities, which reflect the interest, needs, • English Springs Park (2201 Grand Ave.) and demographics of the residents of Chino Hills. • Fairfield Ranch Park (16333 Fairfield Ranch Rd.) Recreation programs enhance the quality of life in the • Grand Avenue Park (1301 Grand Ave.) City, build a sense of community, expose children to • Pinehurst Park (5800 Park Dr.) positive role models, improve self-esteem, and contribute • Vellano Park (16321 Aviano Ln.) to the health and safety of the Chino Hills community. • Vila Borba Park (17001 Amadora Dr.) For more information, visit www.chinohills.org/ CommunityServices or you can call (909) 364-2700. Information on requirements for gazebo reservations and the available times can be found at www.chinohills.org/FacilityRentals, or by calling (909) 364-2700. Facility Rentals City of Chino Hills * (909) 364-2600 * www.chinohills.org