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SUMMER 2021 Payment Gateway Software Category SUMMER 2021 Customer Success Report Payment Gateway Software Category Payment Gateway Software Category Payment gateway software facilitates transactions by communicating transaction information and thus it is similar to physical point of sale used in retail outlets. The platform authorizes credit card and other payments for e-commerce ventures, conventional stores, brick-and-click shops, and online retailers. It protects credit card details by encrypting the confidential information. This procedure ensures secure transmission of private details between the merchant and customer. A payment gateway works in the background to facilitate and authorize credit and debit card and other transactions. It securely sends and receives information between the e-tailing site and credit card network to facilitate speedy processing of e-commerce transactions. Websites that wish to accept credit card payments online or via a mobile device need to deploy a payment gateway. It connects your product sales and the consumer to help you get paid for the transaction. SUMMER 2021 CUSTOMER SUCCESS REPORT Payment Gateway Software Category 2 Award Levels Customer Success Report Ranking Methodology The FeaturedCustomers Customer Success ranking is based on data from our customer reference platform, market presence, MARKET LEADER web presence, & social presence as well as additional data Vendor on FeaturedCustomers.com with aggregated from online sources and media properties. Our substantial customer base & market ranking engine applies an algorithm to all data collected to share. Leaders have the highest ratio of calculate the final Customer Success Report rankings. customer success content, content quality score, and social media presence The overall Customer Success ranking is a weighted average relative to company size. based on 3 parts: CONTENT SCORE ● Total # of vendor generated customer references (case studies, success stories, testimonials, and customer videos) ● Customer reference rating score TOP PERFORMER ● Year-over-year change in amount of customer references on Vendor on FeaturedCustomers.com with FeaturedCustomers platform significant market presence and ● Total # of profile views on FeaturedCustomers platform resources and enough customer ● Total # of customer reference views on FeaturedCustomers reference content to validate their vision. platform Top Performer's products are highly rated by its customers but have not achieved MARKET PRESENCE SCORE the customer base and scale of a Market Leader. ● Social media followers including LinkedIn, Twitter, & Facebook ● Vendor momentum based on web traffic and search trends ● Organic SEO key term rankings ● Company presence including # of press mentions COMPANY SCORE RISING STAR ● Total # of employees (based on social media and public Vendor on FeaturedCustomers.com that resources) does not have the market presence of ● Year-over-year change in # of employees over past 12 months Market Leaders or Top Performers, but ● Glassdoor ranking understands where the market is going and has disruptive technology. Rising ● Venture capital raised Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence. SUMMER 2021 CUSTOMER SUCCESS REPORT Payment Gateway Software Category 3 2021 Customer Success Awards Check out this list of the highest rated Payment Gateway Software based on the FeaturedCustomers Customer Success Report. * Companies listed in alphabetical order SUMMER 2021 CUSTOMER SUCCESS REPORT Payment Gateway Software Category 4 2021 SUMMER 2021 Payment Gateway Software Category SUMMER 2021 CUSTOMER SUCCESS REPORT Payment Gateway Software Category 5 276 Total Customer References VIEW ALL REFERENCES Featured Testimonials ABOUT 2CHECKOUT It’s a huge relief having global payments, tax, fraud, etc. taken care of by a commerce provider such as 2Checkout so we can focus on our core business instead of spending our resources managing a commerce infrastructure or integrating subscription billing and sales tax compliance. With the newly implemented Revenue Recovery Tools, 2Checkout’s commerce solution helps us recover almost 20% of recurring revenues which is no small feat. DANVERS BAILLIEU CHIEF OPERATING OFFICER, PRIVAX 2Checkout (formerly Avangate), a Francisco Partners portfolio company, is the digital commerce We have been using 2Checkout as our payment service provider for more than a year. 2Checkout allows our customers to & payments provider that helps pay with a variety of payment methods, including debit and credit cards, and PayPal. Because we sell our services in 175 companies sell their products and countries, to both individuals as well as institutions, payment method flexibility is important. All in all, we have had a very services via multiple channels, positive experience with 2Checkout; the support team is helpful and prompt, and payouts are timely. acquire customers across multiple ASAD RAZA OWNER, CQB EDUCATION touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and With 2Checkout we feel safe that payments are handled by professionals. They have the relevant competence and experience, being on top of the game in a way we could never be. They follow global trends maximize sales conversion rates. in technology, payment methods, legal and tax issues, as well as checkout flow optimization. 2Checkout is Avangate acquired 2Checkout in working proactively to help us achieve our e-commerce goals and grow. March 2017. More information PLACIDUS SCHELBERT about 2Checkout’s Avangate MANAGING DIRECTOR, BITWIG platform and related services can be found on www.avangate.com. More information on 2Checkout We are dealing with international markets and there’s simply too much regulation and compliance related to payments, can be found on sales taxation, VAT and so on, that we’d need to stay up to date with. We don’t want to spread ourselves thin, so outsourcing all payment and order processing to 2Checkout is a big advantage. They are not only helping us stay www.2checkout.com. compliant in all the markets that we are selling into; they are also helping us optimize the purchase funnel, improving shopper experience. Another big plus is managing all sales channel from within the same platform: online direct, resellers and distributors, as well as both digital and physical goods. KIM DE MEYST EXECUTIVE MANAGEMENT, IMAGELINE TRUSTED BY SUMMER 2021 CUSTOMER SUCCESS REPORT Payment Gateway Software Category 6 181 Total Customer References VIEW ALL REFERENCES Featured Testimonials ABOUT ACI WORLDWIDE We are in growth mode and partnering with ACI — a world-class payments provider with a deep understanding of both the acquiring market and the region — as part of our expansion strategy, enabling us to meet the processing needs of this market, in an agile, flexible, robust and cost-effective manner. And as we enter new businesses, leveraging ACI’s agile cloud-enabled solutions will allow us to better serve our customers’ needs and more quickly achieve our growth goals. ACI Worldwide, the Universal ANTONIO SOARES CHIEF EXECUTIVE OFFICER, CONDUCTOR Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the We selected ACI because of its proven real-time solution, which reliably and extensibly manages increased transaction volumes as adoption grows. ACI’s up immediate payments solution offers the high performance largest financial institutions and and availability capabilities we seek, while its multi-scheme support ensures we have the flexibility to adjust intermediaries, as well as to market evolution and adopt new scheme capabilities in the future. thousands of global merchants, ERIK KWAKKEL rely on ACI to execute $14 trillion EXECUTIVE VICE PRESIDENT PAYMENT SERVICES, RABOBANK each day in payments and securities. In addition, a myriad of organizations utilize their When we approached ACI, we explained that this would not be a normal payments gateway service because electronic bill presentment and we needed a solution that could be offered to multiple institutions from a shared base platform, which the payment services. Through their banks would be able to use as their own product. Because of the flexibility of the product and the level of support from ACI, we were able to configure the system according to our needs. comprehensive suite of software solutions delivered on customers’ ADEL SALEM ASSISTANT GENERAL MANAGER FOR BUSINESS SUPPORT, THE BENEFIT COMPANY premises or through ACI’s private cloud, they provide real-time, immediate payments capabilities and enable the industry’s most ACI gave us a staged payments system to immediately capture the payment complete omni-channel payments information when a member enrolls and then hold onto the payment information experience. until we received their enrollment information from the Federally Facilitated Marketplace. WILLIAM WOLFE DIRECTOR OF BILLING, ENROLLMENT AND IMPLEMENTATION, HORIZON HEALTHCARE SERVICES TRUSTED BY SUMMER 2021 CUSTOMER SUCCESS REPORT Payment Gateway Software Category 7 211 Total Customer References VIEW ALL REFERENCES Featured Testimonials ABOUT ADYEN One of the things I appreciate most about Adyen is that you can pull a report on almost anything. The fact that we get all data in the same format means that we can be data-driven in our approach and much more agile than if we had separate reporting for different payment methods and
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