events diary Look inside for your guide to great days out this Autumn

The magazine for the people of Bath and North East Somerset | Autumn 2011 change for radstock Next steps for regeneration project explained Save your energy Fresh initiatives launched to slash carbon emissions

Creating a splash Activities for all abilities in our pools

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Mr A.H.Choudhury Managing "A" Listed UK Restaurant 8a Quiet Street, Bath, BA1 2JS Director (LEFT) with Mr S Tel: 01225 422323/466401 Choudhury, Manager received and BEST IN THE SOUTH WEST the awards on the inauguration of 2007/08/09/10 Awarded Fax: 01225 444484/466401 the British Curry Awards 2005. Winner of the British Curry by Pat Chapman's [email protected] Awards: Top 5 in the South West CURRY CLUB and www.easterneye.com region and Top 30 UK restaurants GOOD CURRY GUIDE If you have problems reading this magazine, please contact Bath & North East Somerset Council for a braille or larger version on 01225 477495

Autumn 2011 Welcome to Connect a segregated bus route being built. onnor C Creating new jobs and homes for ’ people near where they work is a key aul O priority. The work to regenerate Keynsham continues as we believe it is crucial to support the town following cover photography: P the closure Somerdale last year. There Flo Legg of the Aquae Sulis Club’s elite elcome to the Autumn are similar aspirations in Radstock squad training at one of our local pools edition of Connect where we will soon be improving local WMagazine which is the first infrastructure to support new homes, printed since the new Liberal new jobs, and new shops. Inside… Democrat administration took over 4 News All the latest news from the Bath running the Council following May’s “We will listen to what and North East Somerset area. local elections – we pledge to be open, local people have to 6 Events diary transparent, and we will listen Music, food and fresh air… Autumn events carefully to what local people have to say about all issues” for the whole family in Bath and beyond. say about all issues. Contact details 8 Creating a splash Find out about the wide range swim activities of the councillors in the Cabinet are Although it’s been a hectic first few for all ages and abilities at our four local pools. found on page 6. months as Council Leader, I have 10 Walk this way We have hit the ground the running found time to join the Council’s online Read about a brand new website detailing to make major decisions on issues that Environmental Sustainability Network our area’s Public Right of Way network. local people have told us are important which helps local people to cut their 14 A fresh vision for Radstock – many of which you can read about carbon footprint by exchanging ideas, Plans to boost Radstock’s economy with benefits for the local community. in this edition. and discovering ways to get involved 16 Plant recycles more Excellent progress is being made in an interactive way – I hope you read How local Councils are saving taxpayers towards our aim of making Culverhay the feature on page 26 and can join me. millions using a new waste recycling plant. School a co-educational school that 18 Stop smoking service will offer choice for parents. The Bath Yours sincerely Need to quit? Find out about local support Transportation Package has been 20 Right Care Best Value revised. If our bid to Government is Councillor Paul Crossley, News and information from NHS B&NES. successful it will not result in a Park Leader of Bath & North East 22 Give us a break and Ride on Bathampton Meadows or Somerset Council Initiatives for the region’s carers. 25 Family Information Service Schools admissions support for parents. was brought to you by... 26 Save your energy Share your own ideas for sustainable living. Connect magazine is MediaClash, distributed to 76,000 Circus Mews House, households. It is produced Circus Mews, 30 Services Directory in partnership between Bath BA1 2PW Council services at your fingertips. Bath & North East Somerset T: 01225 475800 Council and MediaClash. W: www.mediaclash.co.uk 38 Meet the… A day in the life of Bereavement Services For advertising enquiries contact [email protected] Manager, Tracey Mock.

www.bathnes.gov.uk | 3 keeping you informed with the latest news News from the District

The Chairman launches the 2011 Awards along with staff Building stronger communities members and students Thanks, you’re a hero! it’s time to vote for your local volunteer hero

o you know someone who’s the achievements of local people who have befriended an elderly neighbour? made an exceptional contribution to the local Vote for your hero D Or who’s always happy to help at the community. There are six categories and playgroup? Or is the driving force behind a twelve awards to be won (see panel). There are six categories and twelve awards local litter picking group? Bath and North East Somerset’s volunteers to be won, including: Bath and North East Somerset can proudly contribute an estimated five million hours of  Volunteer of Year and Young boast a fantastic 20,000 strong band of their time each year, a donation of help that Volunteer of Year helpful individuals who regularly donate is valued at £29 million.  Volunteer Leader of Year and Young their own time and skills to improve life for The Council values volunteering highly Volunteer Leader of Year others. Now you have the opportunity to in its plans for sustainable communities.  Volunteer Team of Year and Young thank them by nominating your own local “We want to recognise not only those who Volunteer Team of Year hero for a Chairman’s Award. volunteer through a club or organisation, but  Good Neighbour of Year; Young “The Awards give us chance to say individuals who do not even see themselves Neighbour of Year; Student Neighbour thanks,” says David Trethewey, Divisional as volunteers but put the needs of others of Year; and Somer Resident of Year Director for Policy & Partnerships. “These before themselves,” says Marion Cooper of  Lifetime Achievements Award volunteers enhance the quality of life of the Volunteer Centre.  The Chairman’s Special Award local people. We hope that through the The Chairman’s Community Awards Awards, more people will be inspired to are organised in partnership with Somer Download a nomination form at follow their example.” Community Housing Trust, the Student www.bathnes.gov.uk/chairawards or The Council’s annual Chairman’s Community Partnership and Bath & North email [email protected] Community Awards were set up to recognise East Somerset’s Volunteer Centre.

stay Keep up to date with the very latest Council news by following informed us on Twitter at www.twitter.com/bathnes

4 | Connect | Autumn 2011 www.bathnes.gov.uk/news

Communities & volunteering News in brief New street cleaning Join the equipment Quest Eleven new street cleaning machines will be empowering community groups wanted the Council’s Neighbourhood to join celebrations Teams in their constant battle against street grime this Autumn, following a £220,000 ll residents are invited to celebrate the Cultural Olympiad, the UK’s national cultural Council investment. Olympic year by taking part in the Quest programme running alongside the 2012 Olympic The new machines include: ACommunity Challenge. Over the next year Games in London. six pedestrian powered the Quest project invites groups and individuals to “This is designed to give everyone in the UK a sweepers; four electric powered become part of a ‘living map’ project to record what chance to be part of London 2012 and inspire pedestrian vacuums; and one makes the people and places of our area unique: creativity across all forms of cultural life, especially power tipper for bin emptying. “Do you belong to a community group? Is your for young people,” explains Ann Cullis, Senior Arts The investment is in addition to village or neighbourhood up for a challenge? Development Officer. the £2.5 million per year spent Fancy stretching yourself and doing something new The culmination of the Cultural Olympiad will on street cleaning. Visit www. and challenging? We are keen to support what you be the London 2012 Festival. Desperate Men and bathnes.gov.uk/transport already do as part of the community,” says Kate Cirque Bijou (see picture above)are leading the south andstreets Orchard, Project Manager “Everyone is welcome, west’s opening ceremony in a three-day, outdoor from the local museum to school groups and sports community performance in Weymouth on the last great night clubs, all ages can take part.” weekend of July 2012, part of the South West region’s Funding is available to support some groups, giant Quest journey to Weymouth, in 2012. out award in the form of £500 micro grants (www.bathnes. Want to be involved? Email Kate Orchard at for bath gov.uk/artsprojectfunding). The Quest project is [email protected] or you can ring Bath and North East Somerset’s response to the her on 01225 396 059 Bath has cemented its reputation as one of the UK’s best nightspots with the award of a

up prestigious Purple Flag. The o award is presented by the Culverhay Association of Town Centre

s & media gr Management and is testament to become co-ed w to the work the Council has done Culverhay School – which spent the first half alongside Avon & Somerset of 2011 under threat of closure – is now ne : bath police and the Bath Business

looking forward to a brand new future as a graphy Improvement District to ensure o t co-educational school. This will increase the o the city is welcoming for visitors. variety and choice for local parents and ph A short video of this work can be young people. found at: http://youtu.be/ The decision to revoke the school’s closure ViUZhTfbOV8 followed the results of an independent Bristol-based Cabot Learning Federation assessment, requested by the Council, which (CLF) has been selected by the Governing Peasedown suggested a small secondary school in that Body as the academy sponsor. CLF has a families south west Bath location would be sustainable. successful local network of academies in Don Wallace, a governor at Culverhay, said: Bristol, North Somerset, and South ‘Cook It’ “Now we have a once in a lifetime opportunity Gloucestershire. Culverhay could be paired Young parents living in to transform education at Culverhay.” with one of the Federation’s schools rated Peasedown can learn how to The Council will provide the £700,000 ‘Outstanding’ by OFSTED. cool quick and easy family- investment required to make the necessary The Council has produced a set of questions friendly meals, thanks to a new adaptations for Culverhay to become a and answers for parents and guardians course from the Council and co-educational school in a similar way to which affected by the decision, which can be found at NHS B&NES. The free ‘Cook It’ it supported Oldfield School. www.bathnes.gov.uk/culverhayquestions will run for six weeks starting in A planned reduced admission will reduce As Connect Magazine was going to print September. For more information the number of surplus desks at the school over an application for a Free School was also being email rob_rumming-pain@ time, making the new plans financially viable. considered by the Government. bathnes.gov.uk

don’t To see how the Council changes the lives of thousands of people forget for the better every day, visit www.bathnes.gov.uk/changinglives

www.bathnes.gov.uk | 5 www.bathnes.gov.uk/news

News in brief Councillor Paul Crossley – Southdown Meet the Leader of Council. Green Flag T: 01225 312487 M: 0753 026 3316 first for MSN new cabinet E: [email protected] Midsomer Norton’s Silver Street Councillor Nathan Hartley – Peasedown Local Nature Reserve is the Cabinet Member for Early Years, Children, and Liberal democrats form Youth and Deputy Leader of Council. latest local green space to win council cabinet following M: 07737 192156 E: [email protected] Green Flag status. Local volunteers, supported by the recent local election Councillor Simon Allen – Radstock Council, helped achieve the Cabinet Member for Wellbeing. Green Flag standard by picking It’s been a busy few months for the M: 07540 059188 litter and doing clearing tasks. councillors from the Liberal Democrat group E: [email protected] Green Flags were also awarded appointed to the Council Cabinet to make Councillor Tim Ball – Twerton to Kensington Meadows, decisions about your local day-to-day Cabinet Member for Homes and Planning. Springfield Park, Haycombe services following May’s local election. T: 01225 400834 M: 07970 461674 Cemetery, Royal Victoria Park There are eight Cabinet Members with E: [email protected] and Keynsham Memorial Park. responsibility for running the Council’s 800 Councillor Cherry Beath – Combe Down To find out more about the parks or so services – however, there will be no Cabinet Member for Sustainable Development. that the Council maintains go to increase in cost to the local taxpayer as the T: 01225 833767 www.bathnes.gov.uk/parks current allowances for the previous six E: [email protected] cabinet members will be shared among the new eight. Councillor David Bellotti – Lyncombe Cabinet Member for Community Resources. Plans for Some of the key decisions the new Cabinet has taken are detailed on the news pages and M: 07527 169915 E: [email protected] Keynsham elsewhere in Connect. Among other decisions Plans to regenerate the taken, primary school meals have been Councillor David Dixon – Oldfield Keynsham Town Hall site will go frozen, there will be improved bus services Cabinet Member for Neighbourhoods on show to the local community for residents in Fairfield Park and Larkhall, T: 01225 462590 M: 07900 974975 at an exhibition launched on and extra funds for youth and play schemes. E: [email protected] Monday 26th September 2011. Councillor Roger Symonds – Combe Down The exhibition will be open at To follow all the latest news about the Cabinet Member for Transport. various times until Saturday 1st decisions made by the Cabinet sign-up T: 01225 832144 October 2011 and will be held at to Twitter today using @bathnes tag. E: [email protected] one of the vacant shop units near the Clock Tower. The Council investment earmarked for Keynsham will Connect competition mostly be for significant new retail space, an innovative one WIN stop shop and library for people to access local services, new Tweet your pics! £50! and improved public space, Were you one of the hundreds celebrating and new Council offices. Royal Wedding day at Victoria Park? Or do Residents are being invited to you have a favourite picnic spot, or tree give their views about all under which to watch the world pass by? elements of the scheme. To celebrate our area’s fantastic green spaces, Dr. Peter Roberts, Chairman we want to see your park snaps and hear what of the Keynsham Heritage Trust you like best about our local parks. You can and member of the Community send them to us via Twitter or email. The Focus Group providing input to person sending in the best amateur photo and the scheme, said, “I hope as most interesting reason will win £50. The best many people as possible can of the rest will be uploaded onto the Parks attend the exhibition to give their pages of our website. view at this stage. There is a great opportunity here to put the How to enter heart back into Keynsham and Send in your pictures and reason by 23 September 2011. create a vibrant, modern town.” Last issue’s winner: Tim Hill from Bath For more info visit www.bath Send via Twitter using @bathnes tag Terms and conditions: Competition open to residents of Bath and North East Somerset only. Employees (or relatives of) MediaClash and Bath nes.gov.uk/keynshamregen or email [email protected] & North East Somerset Council not eligible to enter. Editor’s decision is final.

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6 | Connect | Autumn 2011 www.bathnes.gov.uk/events events diary Books, music, art and fresh air fun… there’s plenty to do at a place near you this Autumn Left: You get all sorts at Heritage Open Week

Music and arts Heritage Open Week Priston Local treasures raph © OWAIN JONES Festival g Heritage Open Week (22 to 30 photo October) celebrates the Music and free family activities amazing range of collections all weekend at the fourth Priston and activities in the area, with village music and arts festival free special events and talks (16 to 18 September). Activities held at various venues including take over the heart of the village Council-run museums and with concerts in the village hall, galleries. Last year’s family fun Norman church, pub and village included gazing at the stars with green stage. The programme Herschel Museum of Astronomy also includes singing and Sea Priston is the place to be in mid-September for a spot of music and arts and collecting fossils with the Shanty workshops, a book talk, Radstock Museum. Details free-to-enter children’s art available from Council offices project; street dance workshop SEPTEMBER n ■ and participating venues. and Morris dancing. Visitors Talent for Textiles Women In… 1 September This popular sale of 13 Sept – 30 November A major W: www.bathnes.gov.uk/ welcome, but no camping. vintage textiles and quilts returns to the exhibition highlighting the significant heritageevents W: www.priston.org.uk/festival American Museum. Free admission contributions of local women in with Museum entry. 12noon – 5pm. education, industry, medicine and more. Celebrating early reading W: www.americanmuseum.org W: www.radstockmuseum.co.uk Eat well, buy locally n National Gardening Show ■ Jane Austen Festival kids Festival Keynsham 2 – 4 September An ideal day out for 16 – 24 September A week of 18th of Literature gardening fans and families. Royal Bath century inspired cultural events, Food Festival & West Showground, Shepton Mallet beginning with the Regency Costumed The Daily Telegraph Bath T: 01749 82220 Promenade through the streets of Bath. Festival of Children’s Literature The first of what is hoped to be W: www.janeausten.co.uk is the UK’s largest festival an annual event (9th & 10th ■ Bath Cats and Dogs Home celebrating children’s books and Sept) celebrating the town’s Open Day, Claverton Down ■ Orchid Project Open Day reading. It takes place on 23 range of specialist food outlets. 4 September Family fun fundrasier 17 September Chance to view the September through to October The fun starts on Friday, 10am, including animal shows, stalls, kids impressive Writhlington School orchid 2. Roddy Doyle, Jeremy Strong, zone, and barbecue. 11am – 4pm collection, 10am – 4pm. at the Fear Institute with demos Judith Kerr, Cressida Cowell, T: 01225 787334 W: www.wsbeorchids.org.uk and street entertainers. Visitors Andy Stanton, David McKee and are invited to follow a trail of ■ Annual Miners' Reunion ■ Circuit of Bath walk 2011 Bath-born Jacquelin Wilson are participating businesses with the 5 September All ex-Somerset 25 September Walk two miles up to just a few of the authors taking chance of winning a tasty prize. mineworkers welcome for light lunch. 20, thanks to the shuttle bus service. part in 90 events in a variety of Continues on Saturday with an From 12 noon, Radstock Museum. Fundraising for Julian House. venues around the city. extended Farmers Market and W: www.radstockmuseum.co.uk W: www.julianhouse.org.uk W: www.bathboxoffice.org.uk local chef demos. ■ Horse and Pony Show, T: 01225 463362 W: www.keynsham.co.uk Horseworld, Whitchurch OCTOBER 10 September Family fundraising day  Bath Antiquarian Book Fair with horses, stalls and inflatable fun. 15 October 2011 90 booksellers W: www.horseworld.org.uk selling thousands of rare, old and second hand books. Assembly Rooms. ■ Roundabout Art Trail W: www.bathbookfair.com 10 – 11 September Artists in Saltford, Keynsham and surrounding villages  Fine Cheese Co Festival throw open their studios. 11am – 6pm. 29 October Tasters and talks by Visit the website for a trail map. 20 British artisan cheese makers. W: www.roundaboutarttrail.co.uk Milsom Place, Bath. 10am – 5pm.

don’t To find out about other exciting festivals and events forget in the area, visit www.bathnes.gov.uk/events

www.bathnes.gov.uk | 7 Improving the life chances of young people Creating a splash

September 2010. Her potential was spotted Forget up-and-down swimming. Water polo, by her coach at Bradford on Avon pool and Aqua Zumba® and inflatable fun are just some she was invited to be one of the Elite squad. This enables Flo to train eight times a week of the activities at our area’s four pools using our area’s pools and fitness facilities, including Bath University’s Sports Training Village pool. Through her dedication – and welve golds, six silvers, 12 bronzes, seven new national qualifying times even support from Aquae Sulis – she gained her top personal times… Bath and more impressive. first national time this year, allowing her to North East Somerset’s best young Martin Mosey, their coach and compete nationally. “It’s a big part of my life,“ swimmers scored a major success Performance Swimming Programme she says. “But I love it. Thanks to Aquae Sulis at the South West Regional Director for Bath & North East Somerset this is a fantastic opportunity for me to do TSwimming Championships this summer. Council, said afterwards: “The swimmers the best I possibly can, maybe even Aquae Sulis Performance Swimming Club rose to the challenge of competing against swimming for Great Britain.” was formed last year to provide training to the best of the South West and have put high performance swimmers in the Council Aquae Sulis very much on the area’s Fitness and fun for all area, ensuring that local talented young swimming map. They are now looking Flo is just one of hundreds of people of all swimmers can access essential training forward to the national championships in ages taking part in dozens of courses and which will lead to medals and glory. This was Sheffield and Swansea.” activities in our area’s pools. Happily for their first appearance at the Championships Flo Legg, 14, from Fairfield Park in Bath, most of us, there’s no need to show Olympic making their haul of 38 new club records and joined Aquae Sulis when the club formed in potential to join in.

8 | Connect | Autumn 2011 Main picture: Aquae Sulis Elite swimmer Flo Legg. Below: Over 50s fitness is popular. Far below: Expert help is always on hand. Make the most of your pool There’s a swim activity for everyone… read on to be inspired, then make your choice

Warm water sessions moves to Latin music with gentle water On Thursdays the water in Keynsham support. Combines learning to swim and Bath’s pools is heated to 30 with fitness. degrees for sociable casual swimming sessions. Warm water lessons just for Pre-school learn to swim the 50-plus run during term time. Swimming for pre-school age children includes casual and structured lessons Swimming for the disabled starting at four months, all with Culverhay runs lessons and coaching confidence-boosting songs and games. for people with disabilities every Thursday, with instructors in the water Visit www.aquaterra.org for details. on a 1:2 or 1:3 basis. The pool has a To find out more about our area’s three hoist for easy access. swimming clubs visit: www.nrsc.info www.bathdolphin.co.uk and Aquasplash extreme course www.keynshamswimmingclub.co.uk A week long course which runs during school holidays for energetic children (seven plus) to try water polo, flip ‘n’ fun, synchronized swimming and life saving. Try Flip ‘n’ Fun and Mini Polo too. Aqua Zumba® The latest aquatic fitness exercise class combines high-intensity Zumba dance

Up-to-date full timetables of all swim sessions can be viewed at www.aquaterra.org or call your local pool to find out about activities to suit you:

 Bath Sports & Leisure Centre  Keynsham Leisure Centre

T: 01225 486905 T: 01225 395164 aul o’connor / aquaterra  South Wansdyke Sports Centre  Culverhay Sports Centre T: 01761 415522 T: 01225 480882 (eves and weekends) photography: P

“Swimming isn’t just about going up and swimming teacher training. Aqua Aerobics, vital life skill and though its schools down or having lessons,” says Jane Lawrence, Aqua Zumba® and Aqua Fit sessions are all programme Bath & North East Somerset Community Swimming Programme open to non-swimmers and Aquacise Council aims to ensure that every child, by Director for the Council. “Our programme combines fitness with learning to swim. the time they leave primary school, can offers something for everyone, from babies to One of the most popular courses is for swim at least 25m. 90-year-olds. Water activities can give huge nervous adults who want to learn to swim. “But additionally, if we can ensure that health benefits even for non-swimmers and The lessons start fully clothed on dry land in these opportunities are accessible to all, so can be achieved by all abilities, all year round.” the reception area and cover how to use the that young people can continue swimming The region’s four swimming pools hold changing room and locker facilities. “Then into adulthood, whether recreationally, in dozens of courses, events and clubs to enable they start off getting in the leisure pool which a club or at high performance level, we will local people to make the most of the facilities. is a bit warmer,” explains Jane. “These lessons be encouraging future generations to These initiatives include friendly fun swims are very popular and even some of the most recognise the importance of remaining exclusive to families with a disabled family terrified end up going down the slides.” active all their lives.” ■ member to water polo and other activities for energetic teens. There are lessons in being Looking to the future a lifeguard, playing water polo and Promoting use of its four swimming pools is “Even the most synchronised swimming. key to the Council’s mission to promote terrified swimmers Aquaterra, the charity leisure trust that healthier communities and improve the life manages the pools in partnership with the chances of young people, as Lynda Deane, end up going down Council, also helps organise twilight Active Lifestyles Manager, explains: swimming sessions, inflatable sessions and “Supporting children to learn to swim is a the slides”

www.bathnes.gov.uk | 9 Improving transport & public spaces Walk this way

health and overall fitness, and ease traffic It’s never been easier to embrace the great congestion and air pollution. Wherever you live in Bath and North East Somerset, one of outdoors, thanks to a new website on our the paths will be right on your doorstep. ” local network of car-free routes The website gives information about suitability of the paths for various uses, as well as providing a series of downloadable lanning a regular summer area and includes parts of the Mendip Hills, walks and rides and regular seasonal evening stroll? Or perhaps you the Cotswolds and all the towns and updates. Local landowners will find need to find a traffic-free cycle countryside between. That all adds up to an information on landowner rights, altering route to work? Information on impressive 1,370 miles of footpaths, cycle the path of a public right of way, and Bath and North East Somerset’s paths and bridleways. maintenance requirements. P578 miles of Public Rights of Way (PROW) is “This new website is a great starting point now accessible on one website, making it easy for local people wanting to use the Public for residents and visitors to find all the Rights of Way network to bring some fresh Maintaining high standards information they need for the best local air into their lives and get fitter,” said Ray To support this new resource, the Council’s walking, cycling and horse riding paths. Newbigin, the chairman of the Joint Local Public Rights of Way team is continuing its The www.outdoorswest.org.uk website Access Forum (JLAF). ongoing maintenance work of the paths has been developed by Bath & North East “Our paths network is a fantastic resource including surface works, bridge repairs and Somerset Council in partnership with Bristol for cyclists, walkers, joggers and horse riders, ensuring that the network is signposted City and South Gloucestershire Councils to and this website will enable more of us to throughout. Stiles are also being replaced by ensure that local people can access make the most of it. Now it will be much more easily accessible kissing gates. information about paths in the whole area. easier for families and individuals to change Chris Hogg, the Council’s Outdoors OutdoorsWest extends beyond our Council their regular commuting habits, improve Access Improvement Officer, says: “We know

10 | Connect | Autumn 2011 www.bathnes.gov.uk/transportandstreets

Final BTP bid on its way Council agrees £34.3m bid to government

An ambitious scheme to help tackle Bath’s times of day. Improved public transport for traffic and congestion problems and support new residents and businesses at the ongoing the regeneration of the city will be shortly Bath Riverside development is also included submitted to the Government. in the plans. The Council’s final bid for the Bath The Bus Rapid Transit segregated route Transportation Package (BTP) is and A4 Eastern Park and Ride were amongst substantially reduced from the original the elements removed from the bid. Ongoing £58.8 million to £34.4 million in line with plans will encourage more rail use, consider the Government’s request to cut costs in light removing HGV’s from London Road, and of the national economic situation. improve the cycle network. The BTP will help tackle traffic congestion No Compulsory Purchase Orders or public by increasing the number of Park and Ride inquiries are needed to implement the BTP car park spaces at Lansdown, Newbridge, should the Council be successful in and Odd Down by 890, upgrading bus routes attracting Government funding. with real time passenger information, and For more information about the BTP visit restricting access to the city centre at certain www.bathnes.gov.uk/transportandstreets

“Growth in sustainable transport will Boost for provide further opportunities for local investment in homes, jobs and reducing greener travel CO2 emissions.” There will also be a greater push for Residents in Bathampton and Batheaston use of key cycle routes along Bristol, will be able to walk, jog and cycle more Bath, Batheaston, Midsomer Norton easily into Bath city centre, thanks to and Radstock commuter belts, enhanced improved pathways. cycle parking and the use of powered The new route will allow people to travel bicycles on Bath’s hilly roads. to and beyond the existing footpath The Council is seeking support from leading from Grosvenor Bridge East, and local businesses to help provide will also connect to National Cycle Route 4 adequate cycle parking, showers, lockers (NCN4). and pool cars. It will include a bridge across the River For more information on this subject Avon and then a path which will follow you can visit www.travelplus.org.uk the river across Council-owned fields to Mill Lane, Bathampton, to join the NCN4 on the Kennet and Avon towpath. Main picture and above: Local Public Rights of Way The project will be funded using money are well-signposted and well maintained, making recently awarded to the Council through them accessible to as many people as possible the Government’s Sustainable Transport fund. It is a step towards the Council’s that Bath and North East Somerset is an aim to encourage more residents to use amazing place to explore and we want other sustainable forms of transport. people to discover it too. This new website

Adrian Clarke, Transportation Policy s helps you do that, and gives information on Manager at the Council, explains: tran what you can do and where you can go, “Sustainable transport use is essential to s whether walking, cycling or horse riding,” support new homes and new jobs planned “Paths across the whole OutdoorsWest for the area, while also tackling area stretch the same distance as Bath to congestion and the impact of transport Casablanca in Morocco… that’s a lot to on the environment. Cycling along a traffic-free greenway, National explore!” adds Ray Newbigin. Route 4, The Bristol & Bath Railway Path photography: j Bewley/Su For more info www.outdoorswest.org.uk Visit www.bathnes.gov.uk/transportandstreets “Our paths network for more information about your roads and is a fantastic local transport services, or contact Council resource for cyclists, Connect at [email protected] walkers and riders”

www.bathnes.gov.uk | 11 Local health care for local communities Why not sign up to be a member of the RUH as it becomes an NHS Foundation Trust?

A remarkable and moving insight into what He said: “I have no discomfort and there it is like to live with dementia took place at are no obvious signs that I have this the Royal United Hospital (RUH) recently. condition, and yet I live with the Called ‘Seeing it My Way – Living With consequences every day. I love travelling Dementia’ the event heard 86-year-old by car or by train. Sadly both pleasures Alan Ruttley, from Bath, describe what have been affected by my illness. I can get everyday life was like for him. very resentful.” Alan talked to over 120 staff at the RUH to give them a deeper understanding of the needs of those living with the condition. The event was part of an ongoing Above: From left to right, Theresa Hegarty, pledge by the RUH to build closer head of patient experience, Alan Ruttley, relationships with its patients and local Alan’s partner Lyn Juffernholz communities. It’s an ethos which also underpins the hospital’s plans to become an standards of care during the past five NHS Foundation Trust (FT) in the spring years. It has dramatically reduced of 2012. healthcare associated infections such as MRSA and Clostridium difficile. It’s in the A strong position best 10% of hospital trusts in England and NHS Foundation Trusts are based on the Wales for stroke care. It continues to concept of mutual organisations or improve the high standards of clinical cooperative societies, formed to run in the patient care, and a five year £40m public interest, and have members from the hospital refurbishment programme is local community and staff. Those members well underway. So it’s in a strong can directly influence the types of care and position to become an NHS Foundation services the hospital provides and have a Trust hospital. say in the decision-making processes. The RUH has substantially improved Sign up for membership Membership is free and it’s simple and easy to apply. Over 800 people have “The RUH is building already signed up for membership. But the RUH wants many more, to ensure the closer relationships ethos of shared decision-making and with its patients and listening to patients and public (as with events like ‘Seeing it My Way’), goes from local communities.” strength to strength. ■

Membership is free, and it’s quick and easy to join. You can either call the Foundation Trust Membership Office on01225 821299, or write to FREEPOST RSLZ-GHKG-UKKL, Foundation Trust Membership Office, Department C28, Royal United Hospital Bath NHS Trust, Combe Park, Bath, BA1 3NG, or pick up a leaflet from the hospital. Alternatively you can sign up online by visiting www.ruh.nhs.uk/foundationtrust

12 | Connect | Autumn 2011

Regenerating the Local Economy A new vision for Radstock

employment and training opportunities. The creation of new homes and the development Simon Gait from Linden Homes says they of the existing road network are crucial steps in are firmly committed to developing them, “The development will support the the plan to kick start the regeneration of Radstock regeneration of the town and provide new, high quality homes which is something local people tell us are really needed.” An here is a feeling our town Major Projects, explains, “We are working announcement on the next steps for the new needs new opportunities and with the community to regenerate Radstock. homes is expected by the autumn. some improvements to try It’s crucial to increase the number of people With the creation of new homes, more and boost our local economy,” coming into the town to live, work and shop people will come to the town who will need believes Shirley Arayan, and improve the opportunities, especially for jobs and, of course, new shops for them to TPrincipal and Chief Executive at Norton- existing residents and traders.” buy things in. “We want to support people to Radstock College. The Council is working with the Somer start and grow their businesses in Radstock,” Although she points out that Radstock’s Valley Partnership, Radstock Town Council, John Betty says. “Extra space for new shops residents take great pride in their town’s Westfield Parish Council, and major and offices that will provide the opportunity heritage, Shirley feels that people are as keen businesses in the area to draw-up the for new jobs.” to look towards the future, Economic Development Action Plan which As part of the development of the Former “They know things have stagnated in the will set how the area’s businesses can become Railway Land a new area of the town centre town over recent years and are worried about more competitive creating more jobs, will be opened up north of The Street with the future.” while also improving the skills of residents. smart, new public space for people to shop in This is backed-up by statistics, including and enjoy. This will help boost trade for the fact the unemployment rate in Radstock New places to live existing businesses as more people visit a among 18-24 year olds is higher than average But the most significant development revamped, busy town centre. in the West of England. opportunity is the Former Railway Land. The overall development will support However, plans led by Bath & North East This can deliver 210 new homes available for more than 40 new jobs and will generate Somerset Council and supported by a range local people – nearly 60 will be affordable an estimated £1.6 million in the Somer of partner organisations are set to improve homes, providing younger couples and Valley area. prospects for Radstock’s people and families the opportunity to live and Norton-Radstock Renegeneration (NRR) businesses. John Betty, the Council’s potentially work in the town. It will also help Company has been working with local Strategic Director for Development and to reduce unemployment providing partners for ten years and welcomes the recent

14 | Connect | Autumn 2011 How the plans currently look Road to recovery Improvements to the current road network are vital to plans

Put simply, the current road network doesn’t support the regeneration of the town. Making improvements is seen as a priority. The Council and Homes and Communities Agency (HCA) are investing a combined total of £1.2 million to help manage traffic more effectively and provide the access to new homes and business space. “The existing highway infrastructure in Radstock has adversely impacted on the town centre for some time. It impedes access to employment, retail and other facilities which can have an adverse impact on the local economy,” says Jay Lambe, HCA investment and regeneration manager.  New mini roundabout replaces the existing double mini roundabouts  New The improvements include allowing mini roundabout at Wells Road / The Street junction  The Street converted to two-way traffic on The Street, and creating a new link from The Street to two-way traffic  Frome Road diverted to link to The Street  Direction of traffic Frome Road. The changes will reduce reversed on Fortescue Road  Junction of Church Street / The Street / Fortescue traffic through the centre of the town Road, with left turn only out of Church Street  New signalised junction with on The Street and minimise traffic pedestrian crossings  Delivery bays and parking on The Street  Frome Road around the perimeter of the area. converted to access bus and cycles only Work will start in September 2011 and take around six months. The Council has reassured traders that everything possible will be done to progress. “We understand the challenges of proposed new homes, shops and offices, make sure the town is open for regeneration and look forward to a working and improved public infrastructure taking business during the works. There will closely with the Council,” said Cate LeGrice shape there is reason for young people to be a break during Christmas and work Mack, NRR chairwoman. “The end result will have more life chances open to them and to will be phased to minimise disruption. be a viable and vibrant new heart for look forward to the future in Radstock. Keith Pate, Chair of the Radstock Radstock, for living, working and retail.” “This is a major opportunity for the town Town Traders, is enthused, “We’ve that when complete will make residents been waiting a long time, but we’re “We want to support even prouder of their area.” excited that things are finally about to start. The Council is working with people to start and us to make sure our customers can grow their business continue to shop in Radstock and support local businesses while the in Radstock.” improvements take place. Find out more In the longer term we are loooking forward to inviting the new residents of A plan of the works is available on Improved infrastructure Radstock to be our new customers.” the Council website with answers to First, Radstock’s infrastructure needs Based upon observations from local concerns expressed by some local improving. This will help people to move people, final checks to the proposed people to the changes. Visit www. around the town and pave the way for the layout were being made by road bathnes.gov.uk/regenradstock to additional homes and shops. Currently, the engineers as Connect Magazine was find this information. If you have any current road network doesn’t support the going to print. development of the railway land (see Road further questions please email: to Recovery panel). [email protected] Shirley Arayan is convinced that with the Economic Development Action Plan, the

www.bathnes.gov.uk | 15 The first lorry load of rubbish arrives at the new Avonmouth plant Tackling the causes and effects of climate change Plant recycles more Local Councils to save millions in landfill tax by using new recycling plant

ore than a third of our How does it work? Can we lighten the load? black sack rubbish is now The new treatment includes a mechanical It is still really important that we still recycle being sent to the brand sorting process which sorts out much of the as much as we can before it reaches this plant new mechanical biological rubbish that can’t be composted when it and reduce even further the amount of black treatment (MBT) plant in arrives at the site. Organic or biodegradable bag waste in the first place. MAvonmouth, as part of the four West of material is then moved into a sealed building Generally, we are good at remembering England Councils’ plan to save millions of where the environment is controlled so to recycle things we use frequently such pounds in landfill tax. that it composts down in about six weeks. as paper, bottles and cans but some of the As it becomes increasingly expensive to things we still throw away in our rubbish are send waste to landfill, Bath & North East small electrical goods, like kettles, hairdryers Somerset Council has been working with “It is still very and batteries. neighbouring West of England councils important we all It’s much better for electrical and (Bristol, South Gloucestershire and North electronic equipment to be separated for Somerset) to find alternatives. recycle as much recycling before it goes in your black bags, In addition to expanding our recycling as that means much more of the high value service and introducing food waste recycling as we can” metals can be made into new things, and any collections, we have begun to send around During this process the air inside the harmful wastes they contain can be dealt 9,100 tonnes of the black sack rubbish building is controlled to stop smells escaping with in better ways. collected from residents to this plant each year. and is passed through a bio-filter of bark These electricals can be recycled at Lots of you are recycling and chippings before being released as clean air. local Recycling Centres, donated to some composting as much as you can using The result is a compost-like product which charity shops (if re-usable), can be sold or the green box, blue bag and food waste is used as a soil conditioner to improve swapped online or some electrical shops collection which is great. But most of the land on old industrial sites to make them will take them back for recycling. For more waste still left in your black bags is organic suitable for development. It is unsuitable for information on electrical recycling please and can be composted further. agricultural land. visit www.recyclenow.com

16 | Connect | Autumn 2011 www.bathnes.gov.uk/wasteservices

Waste services news round-up Our services are constantly developing and evolving. Here is our latest news One man’s rubbish is another’s treasure… bag a Give and Take bargain Give & Take day success Recycling Depot open day Bank Holiday reminder The first trial Give and Take day in Ever fancied seeing what happens to your Remember we collect all waste and Bishop Sutton was so successful that recycling after we have collected it? recycling as usual over all bank holidays more of these events are planned As part of the national Heritage Open except over the Christmas and New across Bath and North East Somerset. Days, residents have a chance to see Year holidays. Give and Take days are a simple way behind the scenes at the May Gurney for people to give away items they no Recycling Depot in Keynsham during the longer need or take things that they do morning of Saturday 10 September need, all for FREE! Nearly 240 people 2011. The May Gurney depot is where attended the event in May, and over weekly recycling is taken to be ‘bulked up’ four and a half tonnes of items were before being sent to various places across passed on. Donations ranged from a the UK to be recycled into new products. More batteries please book to a children’s playhouse. Contact Council Connect to book a place. We still only recycle three per cent Give and Take days benefit the of the batteries we buy, yet they environment by reducing the amount of Second hand furniture sale contain dangerous metals such as natural resources used to create new Waste Services is organising another cadmium and mercury which will products, and reducing the amount sent second hand furniture sale on Saturday harm the environment if they’re not to landfill. Many people picked up real 15 October 2011, 10am to 12 noon at the recycled properly. bargains and made financial savings. old MOD building (next to the Recycling Remember that all portable The next Give and Take day will be Centre) at Pixash Lane, Keynsham. batteries, including the tiny ones on Saturday 17 September 2011 at There will be a variety of furniture, all of used for watches, can be recycled Bath City Football Club, Twerton from which has been brought to our Recycling using your green box collection. 10am to 2pm. Bring along unwanted Centres and is in good enough condition Place them in a small bag at the top unbroken items that other people can for reuse. So, instead of these items being of your green box so our crews can reuse and are small enough to fit recycled or sent to landfill, we will offer easily see them. We recently had a inside an average family sized car. them first to residents. fire in a recycling collection lorry A selection of furniture such as sofas, caused by loose batteries mixed What can you donate? coffee tables, cupboards, dining tables with plastic packaging. Fortunately,  Toys, bicycles and books and chairs, and chests of drawers will be it was spotted, the fire brigade was  Small furniture (must fit into a car) on sale (cash only) at reasonable prices. called and no one was hurt, but the  Clothes and reusable linen eg sheets A donation will be given to the Chairman lorry was damaged.  DVDs and CDs of the Council’s chosen charities. Many shops, including  Gardenware and tools See our website or contact Council supermarkets, also have battery  Bric-a-Brac Connect to find out more. recycling collection containers. We can’t accept the following:  Hazardous or toxic items eg paint  Foam furniture eg sofas, duvets  Gas appliances  Broken or damaged electrical items  Tools requiring safety equipment  Bulky items eg. wardrobes  Videos Buy second hand furniture at great See our website or contact Council prices at the Keynsham sale Connect to find out more.

Visit www.bathnes.gov.uk/wasteservices for more information about your recycling, composting and rubbish collections, or contact Council Connect at [email protected] or 01225 39 40 41 or text 07797 806545

www.bathnes.gov.uk | 17 Scott & Beth have gone smokefree so can you! Last year our specialist and community advisers helped 1,200 people to quit smoking. The help is free and ongoing, why not help yourself and take advantage of it?

The Stop Smoking Service ran a radio I have seen the advert so ahead. You will decide when to stop campaign from the end of August 2010 till what can the Stop Smoking smoking and we will arrange to see you the end of March 2011. A series of adverts each week, answer your questions and help ran on Heart FM to promote the Tuesday Service do for me? you stay stopped. evening session (6pm – 7.30pm) and the We can offer you FREE advice and support We are a team of expert NHS professionals Saturday morning drop-in (10am – 12noon) to suit your needs. We will see you who will give you all the support you need. both at St Martin’s Hospital, Bath. individually, in couples or if you prefer youFind Last out year, our more specialist and community The adverts featured two characters called can attend a group session where other advisors helped 1,200 people to quit Scott and Beth. Listeners were able to follow people will be on the same journey to smoking. That’s a really good result. ■ both characters that had recently stopped becoming smokefree. It’s up to you! smoking as they separately told how they Whatever option you choose our service is were finding life now they were smokefree. local so that you don’t have to travel far to Each month there was a different message receive the support you require. with a seasonal flavour from Scott and Beth. Richard Merrett, Manager of the Stop But I could get my patches Smoking Service, said: “Rather than just run from a pharmacy so why a number of adverts to promote the group session and drop-in, we wanted to tell a story should I come to you? as well and although the characters were Yes that is true but we offer more than just fictional the issues and pressures they faced patches. If you choose to see a specialist Get in touch to remain smoke free were very real. advisor then we will support you for at least As a continuation of this radio campaign six to eight weeks depending on your needs. So what are you waiting for! You the Stop Smoking Service developed a poster know you want to quit. Why not campaign that commenced in March 2011 On the first meeting, the advisor will talk to contact us today? for a limited period that featured either Scott you about your reasons for stopping smoking or Beth. Posters were strategically placed and how we can support you to stop. The Remember! It’s never too late to across Bath and North East Somerset on options of treatment which includes Nicotine quit and you are up to four times billboards, bus shelters, talk boxes and on Replacement Therapy (NRT) and drugs such more likely to stop smoking with some buses. The posters encouraged smokers as varenicline which are available on NHS support. to follow the example Scott and Beth and prescription, will be discussed so that you go smokefree. can make an informed choice on the way For more information on making your home smokefree, or quitting smoking altogether give us a call on 01225 831852, or why not e-mail us at: [email protected]

18 | Connect | Autumn 2011

Right care best value Easy does it

A new patient pathway in Bath and North East commissioning. By giving frontline nurses, GPs and specialist doctors more freedom to Somerset will allow for easier diagnosis of heart plan local health and care services, patients can benefit from better services and failure, saving patients stress and NHS money improved outcomes. Dr Ruth Grabham, a GP at Newbridge adstock resident Doris Smalley whether they have heart failure. Instead a Surgery, Bath, is a member of the new didn’t know she had heart failure new patient pathway in Bath and North East clinical commissioning group being until a community matron Somerset developed by GPs will mean that established in Bath and North East Somerset. detected symptoms during a patients will receive a simple blood test at “We want to continue improving services routine home visit. home or in a GP surgery and will be informed for patients,” said Dr Grabham. R “I was breathless and had swelling from of the results within 48 hours. Only if the “In redesigning this pathway we will my ankles up to my knees, but I didn’t know sample is positive will patients have to travel significantly reduce anxiety for a lot of why,” says Doris. To have her symptoms to a clinic for an ultra sound scan. patients who would otherwise experience diagnosed, she had to travel for an It is estimated that this new pathway will uncertainty while they wait for an ultra appointment before being seen by a specialist benefit hundreds of patients a year by sound scan when they might not have nurse at Paulton Memorial Hospital. It was allowing them a quicker and easier diagnosis, needed one in the first place.” an anxious time. and save the health system up to £60,000 a “At my age I would rather not have to year through better use of its resources. “This pathway travel to a clinic and would have preferred home visits,” she admits. Less stress and money will significantly Happily, from Autumn 2011 patients such This is the kind of change to the health reduce anxiety for as Doris will no longer have to wait for an system that successive governments ultra sound scan of the heart to diagnose have championed through clinical a lot of patients”

20 | Connect | Autumn 2011 Meet the team

In Autumn 2011 local GPs will play a more prominent role in the way health and social care services are planned and delivered to patients in Bath and North East Somerset. The GP team involved in leading this Rachel Eade Practice Manager, change are: Grosvenor GP Practice, Bath

Improved heart care pathway  Patient has suspected heart failure  Symptoms are diagnosed in primary care  The patient receives prompt Dr Ruth Grabham Dr Simon Douglass on-the-spot blood test Newbridge Surgery, Bath Hope House Surgery, Radstock  Test results returned within 48 hours  Only if positive will the patient receive an ultra sound scan of the heart

Above (left to right): Suspected heart failure patient Doris Smalley is reassured by community matron Annette Hubbard, Dr Ruth Grabham and heart specialist nurse Christine Bevan Dr Ian Orpen Dr Elizabeth Hersch St James’s Surgery, Bath St Chad’s Surgery, Midsomer Norton It’s your NHS How changes will ensure a stronger NHS in the future

The NHS needs to change the way it delivers care as: ■ People live longer ■ Costs/demands are rising ■ Resources are stretched What the NHS needs to do: ■ Maintain quality ■ Improve people’s experiences ■ Be more resourceful Dr Jim Hampton Dr Shan Mantri ■ Deliver care differently St Michael’s Surgery, Bath Sulis Doc ■ Bring costs down

www.bathnes.gov.uk | 21 Taking time out for yourself

and provides regular unpaid care to Local scheme recognises the role played by another adult such as a family member, carers and offers them a menu of activities friend or a neighbour who also lives in Bath & North East Somerset – even if the person The ‘Give Us A Break’ service aims to Carers are able to choose what fits with being cared for is not currently receiving help unpaid carers by giving them a their interests and time. All of the activities support from Social Services, or is paying short break and enjoy something of provided by the service are free and help for their care themselves. interest to them. Breaks include fitness, with the cost of replacement care or “We want more people to recognise the leisure and learning opportunities such transport can also be made available if important role they play and benefit from as art classes, developing your DIY or these are barriers to carers enjoying the the opportunities that the ‘Give Us A computer skills or even pig rearing! opportunities available. Carers can also Break’ scheme can offer,” continues Gareth Williams, ‘Give Us A Break’ choose to attend with the person they Gareth. “It really is such a good scheme manager says: “We want to make contact care for if they wish. and we’d love to see it grow well beyond with as many carers as possible. Many The service is open to anyone over 19 the current 438 members!” people don’t recognise themselves as who lives in Bath & North East Somerset carers, but if you give unpaid help to For more details contact 0800 another adult with tasks like washing, “We want to make 0739980 or email giveusabreak@ cooking, feeding, dressing, housework, contact with as many bathnes.gov.uk or visit our website at shopping and giving emotional support, www.bathnes.gov.uk/giveusabreak then you are a carer.” carers as possible.”

22 | Connect | Autumn 2011

It’s time to apply Extra Help Parents of children with additional needs who live locally are able to for schools access support from Bath & North East Somerset Council’s Parent Partnership Service. n The Parent Partnership Service Will your child have their fourth is impartial and confidential, birthday during this and aims to help parents make informed decisions about school year? their child’s education and to have the confidence to work n Is your child in Year 6? with a range of professionals who provide support for their child. If the answer to either of these questions is yes, it’s time to start thinking about applying for school places for 2012 for your child. “We help parents Children born between 1st September 2007 and 31st August 2008 can start school in make informed September 2012. The closing date for these decisions about their applications is the 15th January 2012. Children born between 1st September 2000 child’s education.” and 31st August 2001, that is, those in Year 6, can transfer to secondary school in September We offer impartial information, advice 2012. The closing date for secondary and support to parents whose applications is the 31st October 2011. children are aged between 0-20 years. We can also provide you with For both age groups, apply on line at www. support at workshops, our Parents’ bathnes.gov.uk and click on the Schools and Colleges link Forum or on a one-to-one basis if followed by school admissions. Further information is available you prefer. from the Admissions & Transport Unit. Phone 01225 394312 or The Parents’ Forum always has a email [email protected] guest speaker on a topic of interest and provides a useful opportunity for networking with other parents; n Need help to choose? occasionally you may also be consulted on your views to inform If you think you may need support to help you make your secondary school local policy and procedures. application, or to choose the right secondary school for your child, our Choice To find out more, phone 01225 Adviser may be able to help, depending on your circumstances. 394294 or 01225 394382 or visit the For further info call Family Information Service on 0800 073 www.bathnes.gov.uk and go to 1214. You can email [email protected] or text 07980 998906 the Parent Partnership pages

About the Family Information Service (FIS) FIS supports local families by providing up-to-date information on a range of family-related issues, including registered childcare, children with additional needs, out of school activities, leisure activities, Children’s Centre services and play. The Information Team receives calls to the helpline as well as email requests and texts for information. They possess a wealth of information; from lists of local parents and toddler groups to leaflets about parenting support and safe lifestyle choices for teenagers. The Outreach Team promotes the work of the FIS and regularly visit Children’s Centres, schools and other places where families meet. For further information call FIS FREE on 0800 073 1214 between 8.45am and 4.45pm Mon to Thur and 8.30am to 4.30pm Friday. You can email [email protected] or text 07980 998906 Tackling the causes and effects of climate change Save your energy

It is a case of getting everybody actively involved as community projects to promote environmental sustainability are encouraged across our region

etired hotelier David Lambert energy and reduce their household bills. to environmental sustainability across loves doing his bit to help The Local Energy Champions project is our area. It is already a useful source of tackle climate change. He one of the Council’s initiatives to support information, with active users being able to grows his own vegetables and is local communities to reduce their carbon post their own material related to giving his Keynsham home an footprint. Micaela Basford, Sustainability environmental activities. Rimpressive eco-makeover, including Officer for the Council, says: “The Council “I think the Forum is a great idea,” removing his chimney to eliminate draughts, has made excellent progress cutting its own enthuses David. “Its great that my Local fitting special taps to reduce the amount of carbon footprint through our staff taking Energy Champions group – and every water he uses and using rainwater for greater responsibility for energy efficiency. resident across the area – can have a domestic cleaning jobs. We now want to widen our efforts to the presence on it so that local people can log “It’s something I feel very passionately whole community. on and find out what we are doing, offer about,” he says. “If everyone changed their “The aim is to cut Bath and North East suggestions, ask questions. It’s like a habits just a little, the wider impact for our Somerset’s carbon emissions by 45 per cent community ideas box, and I think to make a community would be great.” by 2026 and the only way this can be difference we all need to support each other David and his like-minded friends from achieved is by local people of all ages taking and share our ideas.” the Transition Keynsham Group, which on this responsibility.” tackles wider sustainability projects in the To support the community the Council Making a good start community, created a Sustainable Energy has launched a range of exciting projects. Over 100 people joined the Environmental Plan for Keynsham. Earlier this year they The latest is a special new website, the Sustainability Network in the first few weeks became one of eight pioneering ‘Local Energy B&NES Environmental Sustainability of it launching. Feedback has been extremely Champion’ groups supported by Bath & Network (www.sustainabilitynetwork.co. positive. As an added incentive, new members North East Somerset Council. uk), which is open to every single resident to who join before 24th September will be Across the region, the eight Energy join for free. entered into a free prize draw to win a bottle Champion groups have worked with local It was launched in July 2011 as a way of of champagne or a box of Fairtrade chocolates. residents on activities which illustrate how enabling local people to share ideas, news, The new online Network is just one part of a easy it is for friends and neighbours to save and photos, and to discuss topics related major campaign by Bath and North East

26 | Connect | Autumn 2011 Main: Local interest at Transition Keynsham Energy Group’s open day Below: David Lambert shares energy-saving ideas Easy ways to Far below: Council staff show off the home electricity monitors available for free loan make a start Make significant reductions to your energy consumption

■ Learn from your children. Local families have been discovering ways they can cut carbon emissions at home, thanks to the Council’s Eco-Schools programme. Thirty families were challenged by their children to use an electricity monitor to see how they could make changes. Year five Chandag Junior School pupil Luke Bishop, whose parents cut their energy consumption by 20 per cent, said: “You could see when people switched things on and what used lots of energy, such as the kettle. I’ve stopped my brother leaving his radio on when he isn’t listening to it!” Over 70 per cent of our area’s schools are signed up to the Eco-schools programme, which aims Save your energy to make our children more environmentally conscious.

■ Borrowing a home electricity Somerset Council to battle against the monitor. These simple-to-use causes and effects of climate change. gadgets are available for loan free of The Council is leading from the front charge from local libraries. They give and working hard at cutting its own carbon a real-time read-out of electricity use footprint. For example, its 262 drivers have and cost, allowing householders to been trained to drive more efficiently, see their energy use rise and fall as reducing the Council’s fuel bill by 10 per lights and appliances are switched on cent, with a similar cut in emissions. and off. Available from Bath Central, The Council’s Greener Living website Keynsham and Midsomer Norton pages suggest many ways residents can make libraries for three week loans. “I think we all changes. Many people have already used the need to support home electricity monitors which are available ■ Did you know that the average to borrow from the area’s libraries. Over the household could save up to £250 a each other and three-week loan period residents can see how year on fuel bills with simple energy share our ideas” much energy they are using at home, helping saving measures such as turning them to cut their energy bills. down the thermostat, closing curtains “Change made by individuals at home all at dusk and not leaving televisions on Historic buildings have been fitted with helps the bigger picture,” says David. standby? Visit the Council website’s draught-proofing, new energy-efficient toilets Energy at Home page for more and modernised heating systems. New simple-to-achieve ideas. lighting systems at the Roman Baths reduced energy consumption by 50 per cent, and a ■ Bookmark Bath and North East trial of the latest street lighting technology Join today Somerset’s brand new has just completed. These changes have made Bath and North East Somerset Environmental Sustainability a savings to the Council’s carbon emissions, Environmental Sustainability Network Network, a friendly online forum yet the biggest difference will be made by www.sustainabilitynetwork.co.uk where local people can share their

local residents. That’s why the Council is ideas, news, events and photos, and welsherndy encouraging communities to take the lead in For more ideas and information visit discuss topics related to environmental cutting their carbon footprints, reduce costs www.bathnes.gov.uk/greenerliving sustainability across our community. and, ultimately, reduce the effects of climate www.sustainabilitynetwork.co.uk

change for future generations. photography: A

www.bathnes.gov.uk | 27

Services directory

n Council Tax Enquiries Do you need some information about For account queries about your Council Tax bill, ranging from online payments to exemptions. a Council-run service? Help is at T: 01225 477777 hand with this comprehensive guide E: [email protected] To be put through to someone who can help call Dd n Death Registration the Council switchboard on 01225 477000 or visit Register a death that has occurred in our district at the www.bathnes.gov.uk for further information Guildhall, High Street, Bath BA1 5AW or at The Hollies High Street, Midsomer Norton BA3 2DT. T: 01225 477234 E: [email protected] Aa Cc n Development Control – Planning Enquiries n Adoption and Fostering n Cemeteries and Crematoriums View and comment on planning applications, find out if Placements, recruitment of adopters and support Find out about Council-administered cemeteries when you need to apply, and request forms and checklists. services. The team also provides counselling for organising a funeral. T: 01225 394041 adopted adults and support in accessing birth records. T: 01225 396020 E: [email protected] T: 01225 394949 E: [email protected] n Disabled Car Users (Blue Badges) E: [email protected] n Child Employment The UK-wide Blue Badge scheme provides parking n Allotments For info on the type of work school-aged children can concessions for people with severe mobility problems. No garden? Put your name on the allotment waiting list. do, and how to register if you are an employer. T: 01225 477133 or 01225 477134 T: 01225 396906 T: 01225 394228 E: [email protected] E: [email protected] E: [email protected] n Discovery Card n Arts and Entertainment n Children and Family Care Discovery Card holders receive discounts or free entry The Arts Development Team supports provision of and A range of services and resources are available to for numerous attractions in the area. participation in the arts in the local area. support parents and carers in the district to give our T: 01225 477737 T: 01225 396432 young people the best start in life. E: [email protected] E: [email protected] T: 01225 395343 n Dog Warden Service E: [email protected] Contact the service for information about responsible n Children Missing Education Service dog ownership and to report dog fouling. Bb Providing a wide range of services to schools, T: 01225 394041 children, parents and families, particularly regarding E: [email protected] n Benefits: Housing Benefit and Council Tax school attendance. Call the 24-hour automated helpline on 01225 394959, n Drains and Private Sewers T: 01225 394241 speak to a Benefits Officer, or visit our offices. Public sewers are maintained by Wessex Water E: [email protected] T: 01225 477777 Services plc. Private sewers are the responsibility of E: [email protected] n Children who Perform property owners. For information on how and when to obtain a licence E: [email protected] n Birth Registration to allow a child to perform. Register a birth, which occured in the district, at T: 01225 394167 Guildhall, High Street, Bath BA1 5AW or The Hollies, E: [email protected] High Street, Midsomer Norton BA3 2DT. Ee T: 01225 477234 n Community Learning Service n Educational Psychology E: [email protected] This service works to improve learning opportunities, Providing a range of training for teachers, learning by bringing together residents, community-based n Bonfires support assistants, parents and others. organisations and learning providers. Visit the Bonfires page for information on T: 01225 394901 T: 01225 477000 burning considerately. E: [email protected] E: [email protected] T: 01225 477551 n Electoral Registration and Elections E: [email protected] n Community Meals Service For queries on voting rights, or other election matters. This service provides hot meals to those who have n Building Control T: 01225 477333 difficulty cooking for themselves. From small extensions to million-pound developments, E: [email protected] T: 01225 396292 get in touch with queries about building regulations. E: [email protected] n Energy Efficiency for the Home T: 01225 477517 Free advice and information about improving the E: [email protected] n Council Complaints and Compliments energy efficiency of your home. For suggestions, complaints or compliments about n Bus Passes T: Energy Saving Trust 0800 512012 Council services visit the Council and Democracy The Diamond Travelcard enables free bus travel for E: [email protected] section at www.bathnes.gov.uk residents aged 60 and older, as well as for residents T: 01225 477000 with disabilities. E: [email protected] T: 01225 394041 E: [email protected] n Council Connect Ff To report potholes, missed rubbish collections and n Family Information Service other general queries, contact Council Connect by The Service holds up-to-date information about all phone, text or email. Ofsted-registered childcare, as well as information T: 01225 394041 about working with children and family support. Text: 07797 806545 Contact this service to find your local Children’s E: [email protected] Centre, of which there are nine in Bath and North East 22 | Bath & North East Somerset 30 | Connect | Autumn 2011

www.bathnes.gov.uk

Somerset, or visit the Childrten’s Centre pages of the n Inform – the Council’s free weekly newsletter www.bathnes.gov.uk website. Exclusive local news stories and practical information. Bath Record Office T: 0800 073 1214 W: www.bathnes.gov.uk E: [email protected] Family histories n Fly Tipping Find out about fly tipping and how to report it. Jj Were your family from Bath? If you are T: 01225 394041 inspired by the BBC’s Who Do You Think E: [email protected] n Jobs with the Council You Are? to find out more about your family Up-to-date information about job vacancies, equal n Food Safety history, start at Bath Record Office. This opportunities, employment and training initiatives. Visit Guildhall-based service collects local historical The Food and Trading Standards ensures food jobs.bathnes.gov.uk/jobs for info on vacancies. and drink is safe to consume. Visit www.food.gov.uk. T: 01225 396409 (24hrs) records which are free to view by the public. A T: 01225 477508 E: [email protected] massive three kilometres of shelving are filled E: [email protected] with records dating from the 12th century to n Footpaths and Bridleways the present day. Bring your family documents Report damages and enquire about gritting. Kk and the recollections of relatives, and the T: 01225 477532 Record Office can help you complete the E: [email protected] n Kennels, Catteries and Stables jigsaw. Parish registers of baptisms, marriages For details of licensed animal boarding establishments. and burials date back to the 16th century. T: 01225 477531 Wills, Voter’s Lists, street directories, registers E: [email protected] Gg of schools, trades, Poor Relief; and court and n Kerbs, Dropped police records also hold n Garden Waste Dropped kerbs must be built to specific standards. Details of garden-waste collection days and charges. vital information. T: 01225 394041 T: 01225 394041 If it all sounds too E: [email protected] E: [email protected] overwhelming, the Record Office staff n Grass Cutting are happy to advise Contact the Parks and Open Spaces team for queries about the maintenance of open spaces and verges. Ll anyone wanting to T: 01225 394041 n Leisure Centres use the documents. E: [email protected] Bath Leisure Centre, North Parade Rd, Bath BA2 4ET For opening times and T: 01225 486905 contact details visit www.batharchives.co.uk n Graffiti Removal Memberships: 01225 486914 Contact the Council should you need graffiti removed. T: 01225 394041 Culverhay Sports Centre, Rush Hill, Bath BA2 2QL E: [email protected] T: 01225 486902 (office hours) T: 01225 480882 (opening hours) Council Connect n Gritting of Roads (except motorways) Report urgent gritting queries to Council Connect. Keynsham Leisure Centre, Temple Street, T: 01225 394041 Keynsham BS31 1HE HMRC E: [email protected] T: 01225 395164 South Wansdyke Sports Centre, Rackvernal Road, at the Guildhall Midsomer Norton BA3 2UG HMRC (HM Revenue & Customs) public Hh T: 01761 415522 enquiry centre is now available at the Council n High Hedges n Libraries Connect Offices at The Guildhall, Bath. The Council can only intervene as a last resort after Locations, opening times and all library services. The centre provides free help and advice to neighbours have failed to solve problems themselves. T: 01225 394041 individuals and businesses on a range of T: 01225 394041 E: [email protected] services including: income tax; national E: [email protected] n Licensing insurance; tax credits; the Business Payment n Housing Services Offers a range of information regarding licensing Support Service; VAT; pensions and self including alcohol, cinemas and taxis. assessment, along with many other topics. It Housing Options and Homelessness Team T: 01225 477531 also offers support on how to complete forms, T: 01225 396296 E: [email protected] and help with accessing online services. Homesearch Team n Listed Building and Conservation Area The move, from Royal Mead, Place, Bath, T: 01225 396118 The Historic Environment Team provides advice on the earlier this year, increases the services offered Housing Standards Team care and management of historic buildings. at Council Connect offices, which include T: 01225 396444 T: 01225 477000 Social and Housing Services and Planning E: [email protected] Services, making it easier for Housing Improvements Team T: 01225 396444 n Local Plans residents to get more The Local Plan is the primary basis for deciding information or multiple planning applications and setting out policies. services all in T: 01225 477548 one place. Ii E: [email protected] HMRC opening hours n Information n Local Land Charges are: 9.30am to 4pm on To be put through to someone who can help, call the If you are moving house find out more about carrying Mondays, Wednesdays and Council’s switchboard. out a local authority search. Fridays. To pre-book an T: 01225 477000 T: 01225 477432 appointment call the Taxes E: [email protected] Helpline on 0845 300 0627.

Connect | Summer 2009 | 23 www.bathnes.gov.uk | 31 Services directory www.bathnes.gov.uk

n Local Sports n Pollution the Shelter England 24-hour freephone advice line) We have details of 300 clubs and more than 20 sports. Visit the Pollution page of the website for extensive E: [email protected] (adults) T: 01225 396429 advice and help on all areas of pollution, including E: [email protected] E: [email protected] noise, air quality, asbestos and slurry spreading. (children and families) T: 01225 477551 E: [email protected] (housing) E: [email protected] Alternatively, visit us at Council Connect: The Guildhall, High Street, Bath BA1 5AW n Premises, Licensing of Mm Riverside, Temple Street, Keynsham BS31 1LA For application forms, fees and charges, guidance, n Markets and Street Trading The Hollies, Midsomer Norton BA3 2DP contact details of solicitors and consultants who can You will need permission to trade from any street or help, visit the Premises Licenses page of the website. n Street Cleaning highway within the area. T: 01225 477531 The Council is responsible for cleaning streets, litter T: 01225 477531 E: [email protected] bins, car parks, public toilets and street furniture. E: [email protected] T: 01225 394041 n Public Transport n Museums and Art Galleries E: [email protected] Assembly Rooms and Fashion Museum For queries and complaints, contact Council Connect. T: 01225 477173 For info about fares, season tickets, routes and n Street Lighting E: [email protected] lost property, visit the transport providers or contact Southern Electric Contracting maintains the area’s Traveline (0871 200 22 33). 16,000 street lights and 2,000 illuminated traffic signs. Roman Baths and Pump Room T: 01225 394041 T: 01225 394041 T: 01225 477785 E: [email protected] E: [email protected] E: [email protected] n Victoria Art Gallery (closed Mondays) Student Action Line T: 01225 4772422 T: 01225 396996 E: [email protected] Rr W: www.townandgown.org.uk Bath’s Historic Buildings (venue hire) n Record Office T: 01225 477786 or 01225 477782 The office holds a wealth of information and archives. E: [email protected] T: 01225 477421 Tt E: [email protected] n Taxis and Private Cars – complaints n Recycling and Waste If you have a complaint regarding any licensed vehicle Nn We currently recycle almost 43 per cent of our waste. contact the Council Licensing Enforcement Officer. T: 01225 394041 T: 01225 477689 n Noise Control E: [email protected] E: [email protected] The Council investigates complaints about noise from commercial and domestic sources. n Register Offices n Toilets T: 01225 477551 Info about approved premises and legal preliminaries. For a list of public conveniences, see the website. E: [email protected] T: 01225 477234 T: 01225 394041 E: [email protected] E: [email protected] n Road Faults and Potholes n Tourist Information Pp Please report urgent complaints regarding road faults, Find out more about things to see and do in the area. potholes and road drains immediately. T: 0906 7112000 (calls cost 50p per min, UK calls only) n Parking Services T: 01225 394041 E: [email protected] For parking queries, Park and Ride, clamping, fines, E: [email protected] permits, Blue Badges, Pay and Display, enforcement of n Trading Standards restrictions. Visit the website to download maps. n Road Safety The Council is responsible for enforcing a range T: 01225 477133 For information about road education, speed checks, of consumer legislation including misleading E: [email protected] road safety plans and school crossing patrols. advertisements and counterfeit trademarks. T: 01225 394041 T: 01225 396753 (general enquiries) n Parks and Open Spaces E: [email protected] T: 07977 228138 (out-of-hours emergency number for The Council maintains public open space, sports petroleum and animal health issues) grounds and some highway verges, including floral E: [email protected] displays, allotments, play areas and woodland. T: 01225 394041 Ss n Travel Information (Traveline) E: [email protected] Traveline provides timetables and journey planners for n School Admissions bus, coach and rail services in the South West. n Pavements and Road Maintenance We deal with applications and can advise about your T: 0871 200 2233 (7am to 10pm. Calls cost 10p per Contact us if you spot a problem with potholes, broken right of appeal, as well as home-to-school transport. minute from landlines.) slabs, kerbs, bollards, street signs and manholes. T: 01225 394312 T: 01225 394041 E: [email protected] n Twitter E: [email protected] Keep up-to-date with the latest Council information on n Shopmobility W: twitter.com/bathnes n Pest Control Provides manual and electric wheelchairs, scooters The Council offers a comprehensive pest-control and other services to people with limited mobility. service for residents. T: 01225 481744 T: 01225 477563 E: [email protected] Yy E: [email protected] n Social Services n Youth Services n Planning Applications Visit the Health and Social Care pages on the website Working with young people aged 11-25 years. To apply for planning permission, view applications, for information and advice. T: 01225 396980 and receive email alerts of applications in your area. T: 01225 396000 (for adults over 18 during the day) E: [email protected] T: 01225 394041 T: 01225 477000 (for children) n You Tube E: [email protected] T: 01225 396000 T: 01454 615165 (out of hours Visit the Council’s You Tube channel at emergencies about adults or children) W: www.youtube.com/bathnescouncil T: 0808 800 4444 (emergency housing advice, contact

24 | Bath & North East Somerset 32 | Connect | Spring 2011

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Meet the... bereavement services manager Supporting those in grief, keeping 32 acres in pristine order, and choosing just the right funeral music is all part of Tracey Mock’s day

orking at a local cemetery The funeral service is a very important expansion should provide space for an means that we meet part of the grieving process. It is the last estimated 50 further years. bereaved people every day. thing that anyone can do for their loved one We are already preparing the ground: Grief encompasses a wide and, although tears are shed, many people cutting the grass which is long and wild; range of feelings… find it a positive step towards healing. removing railings so the old cemetery flows Wincluding shock, pain, anger, guilt and We work with ministers and funeral seamlessly into the new. New trees will be longing. Some people come in crying, others directors. We play appropriate music and planted later this year, which will be available shouting. It’s our job to always be ensure everyone is seated, then it’s our job for sponsorship. It will be officially opened compassionate and professional. to retire out of the way; almost invisible but for use in March next year. Of course, not everyone we meet is tearful. there to help if required. To bring our cemetery into people’s Many visitors come to Haycombe Cemetery everyday lives, I’m keen to organise and Crematorium to enjoy the peace and “We are extending the a ‘Friends of Haycombe’ group. This would serenity. Haycombe is beautiful. It is four enable people to help at organised events, times winner of the national Green Flag grounds into another field, or perhaps run a wildlife tour. We would Award which honours the best open spaces expanding the cemetery welcome volunteers to get in touch. in the country. Despite the sometimes gloomy nature of by at least a third” our job, I thoroughly enjoy it. It’s satisfying A perfect ending to help people when they may need it most.  As Bereavement Services Manager, I work closely with a team of 18, based at People ask how I cope with the sadness If you would like advice on the services we Haycombe. Our job is to ensure the smooth of my job. We empathise with grieving provide or are interested in volunteering, running of both Haycombe Cemetry and families but try not to be caught up in their please call 01225 396020; or email Crematorium, together with 31 closed grief because we need to remain professional. [email protected] cemeteries and churchyards in the area Services for babies can be very emotive. In (‘closed’ meaning that no new graves are one service, a mother read out a letter that available there). she had written to her baby which was so We hold around 1900 cremations and touching that a tear fell down my cheek. 500 interments a year, and usually carry I had to move away for a few moments to out over 10 services every day, plus compose myself. Want to work maintaining over 32 acres. Four grounds staff based at Haycombe Cemetry do the Looking to the future for the Council? grave digging, weeding and pruning in the We are extending the grounds at Haycombe To view employment opportunities gardens. Another team of four do a into another field, expanding the cemetery with the Council please visit our tremendous amount of grass cutting in the by at least a third. Since opening in 1937, it Jobs & Careers homepage at: closed cemetries and churchyards. has had over 22,600 interments. The www.bathnes.gov.uk/jobsandcareers

Click on the link to find out stay For more information, visit go to www. more about employment and informed bathnes.gov.uk/cemeteries training initiatives.

38 | Connect | August 2011