1. Historical Background...... 04-05 2. Pupkewitz Group Overview & Footprint...... 06-07 3. Unifying Principles & Group Aspirations...... 08-09 4. Board Members...... 10-11 5. Group EXCO...... 12-13 6. Pupkewitz Foundation...... 14-15 7. Pupkewitz Megabuild...... 16-17 8. Pupkewitz Megatech...... 18-19 9. Pupkewitz Motor Division...... 20-21 10. Pupkewitz Catering...... 22-23 11. Kaap Agri Namibia...... 24-25 12. TODAY...... 26-27

2 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 3 OUR LEGACY The Pupkewitz Group of Companies is a recognised contributor to key sectors of the Namibian economy, serving various retail segments “THERE IS through its four trading divisions, namely Pupkewitz MegaBuild and Builder’s Warehouse, Pupkewitz Motors, Pupkewitz MegaTech, and NO GREATER ASSET Pupkewitz Catering Supplies. These businesses are founded on a rich history of entrepreneurship, dating back to 1904 when Max Pupkewitz started a wagon-building THAN THE PEOPLE OF OUR NATION. business at Okahandja and established a general dealer at Ausspannplatz in 1925. The late Harold Pupkewitz followed in his father’s footsteps and turned the Group into the market leader that it is today. Their welfare and promotion is not only the foundation on which the Pupkewitz Foundation bases its ethos and work, but also it is highlighted in article GROUP PHILOSOPHY 95 of the Namibian constitution.” We support entrepreneurship on the premise that small and medium enterprise (SME) development is of key importance in creating jobs, reducing unemployment and advancing broad-based economic empowerment.

This is evident in the active involvement of Pupkewitz Megabuild and Pupkewitz Megatech in the development of 500+ emerging SMEs in retail trading operations with previously disadvantaged Namibian entrepreneurs, mainly in the rural areas. The Group is constantly looking to source local supply, where the quality of the product, continuity of supply and price competitiveness of the product can be guaranteed.

The Group’s uniquely Namibian view on business and intimate knowledge of the Namibian business landscape provide it with the competitive advantage of understanding the customer. As a proudly Namibian company the Group is fully aligned with the government’s development goals.

4 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 5 WHO WE ARE The Pupkewitz Group was founded on the pillar of ‘Customer Satisfaction Through Service Excellence’ and is uniquely positioned by its diverse and decentralised business outlets. It has a national footprint, spanning from Oranjemund to Katima Mulilo and Gobabis to , creating exciting career opportunities and attractive benefits for its ± 1 800 employees.

The experience and gravitas of our founders continue to be demonstrated by our management teams and as a proud Namibian company, the Katima Mulilo Ongwediva Group cultivates a strong culture of business and family values. Oshakati

Ongwediva ZAMBEZI Ondangwa Rundu These are incorporated in a set of unifying principles, which are considered an important ingredient for business progression and the continued satisfaction of our various clients.

Etosha National Parkk Tsumeb The PUPKEWITZ FOUNDATION, established in 2003, is the Group’s social investment arm. It continues to build towards an increasingly well-

Grootfontein educated and healthy nation through deliberate partnerships with government and reputable non-profit organisations whose development goals are aimed at viable, innovative and sustainable solutions to national priorities. Projects range from community development and health Outjo care to sport development, entrepreneurship, philanthropy, arts and culture, education and environmental awareness.

Otjiwarongo PUPKEWITZ MEGABUILD is acknowledged as the oldest and largest building material and hardware supplier in Namibia, incorporating Okakarara Builders Warehouse and Pupkewitz Megaboards. Supplying from foundation to roof, it stocks more than 20 000 line items and offers clients Uis Okondjatu professional services via its 17 branches in 14 towns across the country. Omaruru KAAP AGRI NAMIBIA specialises in retail and trade in agricultural, fuel and related retail markets in Namibia. With its strategic footprint, infrastructure, facilities and client network, Kaap Agri Namibia follows a differentiated market approach and concentrates on the destination Gobabis customer who desires a wide range of items under one roof. In support of its core retail business, Kaap Agri also offers financial, grain handling and agency services. Walvis Bay Rehoboth PUPKEWITZ MEGATECH is Namibia’s leading supplier of a diverse range of electrical, lighting, solar and industrial products with branches in Windhoek, Oshakati, Walvis Bay, Gobabis and Rundu. Its main focus areas include industrial equipment, all electrical requirements, lighting

Aranos solutions and power systems. Namib Naukluftt Stampriet Parkk HardaHaprdap Mariental PUPKEWITZ MOTOR DIVISION has been proudly opening showrooms around the country since 1954. An icon in the Namibian motor industry, Gochas Pupkewitz Motor Division boasts the best online catalogue of quality vehicles and offers unrivalled service via a network of dealerships countrywide.

PUPKEWITZ CATERING SUPPLIES serves the hospitality, institutional and industrial sectors through the supply, installation and servicing of catering, laundry and canteen equipment. The company carries a wide range of stock which is complemented by in-time deliveries from its

Keetmanshoop suppliers in Africa and abroad, backed by reliable after-sales service.

TODAY is the first Namibian online payment and booking gateway that offers the most dynamic and continuous evolving marketing, trading and payment channel for Namibian businesses, including discounted accommodation bookings and event ticket sales. All establishments Grünau and event organisers are verified for quality. Aussenkehr

6 PUPKEWITZ HOLDINGS COMPANY PROFILE 7 GROUP ASPIRATIONS UNIFYING PRINCIPLES TALENT MANAGEMENT - ADVANCING LIFE BUILDING ON A LEGACY • To achieve sustainable, inclusive growth • Being committed to people development • To create jobs in line with growth aspirations • Having a thinking culture • To become the most caring, exciting and attractive company to • Creating and inspiring a performance culture work for in Namibia • Being a socially responsible organisation • To be socially responsible and to add value at all levels, within • Communicating effectively and outside the organisation • Having a culture of service excellence • To be aligned with the government of Namibia and to support its • Having group business loyalty growth plans • Being financially responsible and applying capital efficiently • To establish a Pupkewitz brand that will have longevity beyond • Encouraging entrepreneurial initiatives our imagination and that stands for the values and ethos that • Providing exceptional support and commitment to Pupkewitz as we believe in a brand • To please the shareholders beyond their expectations • To always strive for going ‘beyond the obvious’ • To only make decisions that benefit the wider community

DELOITTE BEST COMPANY SURVEY WINNER 2018 CREATING LEADERS OF THE FUTURE (LARGE SIZE COMPANY) Managing talent formally, with excellence and care, is a business imperative.

Our strategic approach towards talent management is built upon an understanding of the Group’s business strategy and how this translates to capability and skill requirements. Our vision with relevance to the following focus areas is:

Leadership and Talent Pool Development Onboarding Excellent leadership on every level of the Group with a growing and An extended learning window at Pupkewitz that ensures immediate competent bench of leaders. engagement, productivity and retention of new employees and makes them part of the family. Transformation To be recognised as a leader in the development of and caring for a Wellness diverse workforce at all levels, with the prime objective of having a Improved health and well-being of Pupkewitz employees that will dynamic, skilled and engaged workforce that offers equal opportunity lead to positive lifestyle changes resulting in improved employee to all Namibians and is representative of Namibian demographics. productivity and morale.

Support to the CEO and MDs Organisational Design Passionate, caring CEO, MDs and business heads who lead their The design of a dynamic company like Pupkewitz requires a businesses as role models, knowing that they are well supported. planned, documented, guided and ongoing process of organisational development. This involves integrating, aligning and optimising our PUPKEWITZ GROUP Skills Development people, following unifying principles, functions and structures to A continuous education and training mindset and practice as part improve the effectiveness, productivity, profitability and quality of of the Group’s culture in order to develop employees and provide work life in our organisation. 2018 BEST COMPANY TO WORK FOR exceptional service to our customers.

8 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 9 M LEEMING H M A PUPKEWITZ M M L BARRY A ANGULA B UIRAB D NUYOMA - CHAIRPERSON - DIRECTOR - DIRECTOR - NON-EXECUTIVE DIRECTOR - NON-EXECUTIVE DIRECTOR - NON-EXECUTIVE DIRECTOR

A E BARRY R MENDELOW B R RUBINSTEIN F C TRUTER J E SHEPHERD - DIRECTOR - DIRECTOR - DIRECTOR - GROUP CHIEF EXECUTIVE OFFICER - GROUP FINANCE DIRECTOR

10 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 11 DOUGIE TRUTER EUGENE SHEPHERD EKKERD VAN WYK MARCEL LAMPRECHT CLARA BAULETH - GROUP CHIEF EXECUTIVE - GROUP FINANCIAL - PUPKEWITZ MOTOR DIVISION - PUPKEWITZ MEGABUILD - PUPKEWITZ CATERING OFFICER DIRECTOR MANAGING DIRECTOR MANAGING DIRECTOR MANAGING DIRECTOR

SCHALK PIENAAR ROSEMARY SHIPPIKI MORNE NELL NAUDE MULLER CHRIS BOTHA - GROUP TALENT EXECUTIVE - GROUP MARKETING EXECUTIVE - PUPKEWITZ MEGATECH - TODAY CO-FOUNDER & - TODAY CO-FOUNDER & MANAGING DIRECTOR MANAGING DIRECTOR MANAGING DIRECTOR

12 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 13 PROTECT THE EARTH TODAY FOR OUR CHILDREN EDUCATION IS OUR PASSPORT TO THE FUTURE PUPKEWITZ FOUNDATION TOMORROW 2016-2020 Key to the Pupkewitz Foundation’s strategy are deliberate partnerships with government and reputable non-profit organisations 2016-2020 Annual funding is targeted at improving national teaching whose development goals are aimed at viable, innovative and sustainable solutions in response to national and global priorities. In wildlife conservation we have made an impact with donations standards in science and mathematics through the Annual The Foundation’s projects are therefore aimed at addressing social and economic disparities and responding to the government’s of all-terrain vehicles to the Legal Assistance Centre and the Maths Congress. We provide good foundational preparation to developmental priorities. Programmes are implemented within the following focus areas: Education, Health, Community Care, Protected Resources Unit of the Namibian Police Force, and a Grade 10 and 12 pupils in the Erongo and Khomas regions for the Environment, Culture & Sport. Nissan NP300 to the AfriCat Foundation. high-stakes external examinations in mathematics and science through the annual Pupkewitz Maths Spring Schools. We provide We influence the lives of one million Namibians through our investment in 43 projects. The Pupkewitz Foundation is funded by our In environmental education our aim is to increase awareness afterschool care and support for Grade 10 to Grade 12 children businesses and the Pupkewitz family. and promote greater tolerance of large carnivores in order to from vulnerable communities. Through our Classroom Building find practical solutions to human-wildlife conflict. Furthermore, Programme we have built 18 classrooms and five storerooms, this initiative will support crucial desert research focusing on eliminating the double-session system at five schools in the last measuring the environmental footprint of energy, water, waste four years. The Pupkewitz Foundation has been instrumental SPORT PLAYS A PIVOTAL ROLE IN THE MAKEUP OF A SOUND MIND and biodiversity. Our environmental education programme in supporting platforms for disadvantaged children, such 2016-2020 reaches 30 000 children and young adults every year. We continue as afterschool centres to prevent school dropouts. Two The Pupkewitz Foundation remains committed to the development of sport in Namibia through sponsorship of the annual Pupkewitz to assist in establishing community gardens countrywide since organisations transforming the lives of our young people through Jetty Mile, now in its 11th year, the Pupkewitz Cross Country Marathon, in its fourth year and the Pupkewitz Interschool Gala, in its 2011. their afterschool centres are the Katutura Youth Enterprise 49th year. In 2017 we added the Open Athletics Championships, attracting participation from the SADC region. During this event TOTAL INVESTMENT: N$1 944 000.00 Centre (KAYEC) and Physically Active Youth (PAY). We maintain Breyton Poole, under-eighteen world champion, broke the outdoor and indoor high jump record. school buildings through our school renovation programme and TOTAL INVESTMENT: N$1 723 000.00 we support opportunities for vocational education and training (VET). We address the literacy and numeracy challenge through digital libraries introduced at 11 schools in the country as part of the pilot study. THE GREATEST WEALTH IS HEALTH COMMUNITY CARE, LOCALS SUPPORTING LOCALS TOTAL INVESTMENT: N$11 137 800.00 2016-2020 2016-2020 We are involved in initiatives that provide access to healthcare, The Pupkewitz Foundation partnered with two other private- especially in remote regions, through recommended projects sector entities, the FNB Foundation and Ohorongo Cement, such as the UNICEF/Ministry of Health and Social Services each donating N$1 million every year for three years (2016- Health Community Workers programme which provides 2019) to the Shack Dwellers Federation for the building of 364 basic clinic services. Another flagship project is the Otjomuru houses countrywide. Community Clinic and nurses’ home in the Kunene Region, a project of Dr. Libertina Amathila and funded by the Pupkewitz The Ethel Pupkewitz Feeding Scheme is a Pupkewitz Foundation. The community clinic provides health services to Foundation initiative promoting early childhood development 1000 members of a marginalised community living in the Zebra through nutritious feeding once a week. Staff volunteers deliver Mountains. milk, eggs and fruit to 3 000 children in towns where we have branches. The Ethel Pupkewitz Feeding Scheme will celebrate We address sound mental development through improved its fourth birthday in July 2019 and the Pupkewitz Foundation nutrition in early childhood development, as well as improving has allocated N$4 million to be spent on nutritious food over a sanitation for schoolchildren. The Namibian Children’s Heart period of four years. Research Foundation was founded by the late Mr. Harold TOTAL INVESTMENT: N$8 690 000.00 Pupkewitz, together with cardiologists and heart surgeons, to benefit 30 000 children annually. TOTAL INVESTMENT N$3 355 000.00 14 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 15 PUPKEWITZ MEGABUILD is acknowledged as the oldest and largest building material and hardware supplier in Namibia, with a legendary product offering of more than 20 000 line items at 17 branches in 14 towns across the country.

Through our Megabuild and Builders Warehouse outlets we supply from foundation to roof and cater to contractors, mines, industrialists, resellers, parastatals, the public sector, households and DIY home-improvement enthusiasts.

Our experienced employees and in-house specialists are well trained to offer clients sound advice and prompt service. Other specialist outlets under the Pupkewitz Megabuild brand include Megabuild Lifestyle and Pupkewitz Megaboards, both based in Windhoek. Megabuild Lifestyle is Namibia’s largest lifestyle retail outlet, offering the widest range of products ranging from gardening supplies to home appliances and the latest in home-improvement trends.

Another first of its kind in Namibia, Pupkewitz Megaboards provides a one-stop shop for wood-based products and hardware, offering high- end cutting and edging services.

Through a partnership with Cajaka Furniture, Pupkewitz Megabuild also provides customers with specialist expertise in custom-made furniture and joinery.

EMPOWERMENT In 2008 a specialised department was established at Pupkewitz Megabuild and Builders Warehouse to actively empower previously disadvantaged small business owners in rural Namibia through enterprise development programmes in order to stimulate economic growth and job creation in underdeveloped communities.

Through our intern trainee programme we actively seek to identify and develop talent among school leavers. Pupkewitz Megabuild is also proud to participate in the Commercial Advancement Training Scheme (CATS) of the Namibia University of Science and Technology, promoting on-the-job training for young graduates.

OUR VALUE PROPOSITION At Pupkewitz Megabuild our success is based on delivering complete customer satisfaction at every opportunity. We take great pride in understanding the needs and desires of our clients and we value strong business partnerships.

With decades of experience in the construction industry, we understand and support all aspects of that sector. As firm believers in industry trends, we change merchandise as often as needed to ensure that every product remains relevant. This philosophy is not only evident in our range of products, but also in the evolution of our shopping experience.

WEBSITE www.megabuildonline.com 16 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 17 PUPKEWITZ MEGATECH is a leading supplier of a diverse range of electrical, lighting and industrial products. We employ specialists in each field to provide professional support with multifaceted electrical and lighting queries.

As Namibia’s complete electrical solutions establishment, we cater to the likes of electrical and industrial contractors, the mining industry, regional energy distributors, municipalities, interior designers and decorators, architects, consulting engineers, developers and private home-improvement clients.

Our supply scope includes: • Decorative, commercial and industrial lighting • Switches and sockets • Air-conditioning • Solar solutions • Switchgear and distribution boards • Line material, cable and wire • PVC and galvanised consumables • Electrical motors

Our branches serve communities in Windhoek, Ongwediva, Walvis Bay, Gobabis and Rundu.

OUR VALUE PROPOSITION Pupkewitz Megatech is committed to supplying straightforward and effective electrical solutions to all customers to ensure satisfaction and loyalty.

WEBSITE www.pupkewitz-megatech.com 18 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 19 PUPKEWITZ MOTOR DIVISION has been active in the Namibian motor industry since 1954, selling passenger vehicles as well as light and heavy commercial vehicles through a network of dealerships countrywide.

We sell the following well-known automotive brands: Toyota, Lexus, Volkswagen, BMW, Nissan, Datsun, Honda, GWM, Haval, Hino Trucks and Nissan Forklift.

Our Pupkewitz Auto division offers top-quality pre-owned vehicles with low mileage.

Our Service and Parts division provides quality parts and an unbeatable standard of service.

Through our Accessory Fitment Centre (AFC) we offer customers the most powerful array of high-strength, purposed 4x4 accessories available to make sure that they are prepared for the most challenging road conditions.

OUR VALUE PROPOSITION Delighting people is our business. This philosophy is based on the following pillars; Prices: Competitive prices for vehicles of adequate high quality offered in response to consumer preferences; Warranty: All vehicles are covered by franchise warranties; Fairness: Should a complaint arise, it should be handled promptly and fairly.

20 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 21 Pupkewitz Catering Supplies serves the hospitality industry and SME market through the supply, installation and servicing of catering, laundry and canteen equipment.

We work closely with the relevant professional institutions, contractors and owners with regard to design, layout, equipment specification and service requirements during all project phases. We are able to design, consult, supply, install, maintain, service and repair.

We have established ourselves as a market leader in Namibia through our quality products, vast range, technical expertise and excellent after-sales service.

Our main customers & market segments: • Small and medium enterprises (SMEs) • Hospitality industry (hotels, restaurants, cafés, bars, clubs, fast-food outlets, etc.) • Government institutions (hospitals, schools, etc.)

We are suppliers of Small, Commercial & Industrial; • Kitchen equipment • Laundry equipment • Bakery equipment • Extraction canopies • Soft-serve machines • Espresso machines • Crockery and cutlery • Glassware • Refrigerated units • Guest amenities

OUR VALUE PROPOSITION All our products are covered by their manufacturer warranty, our reliable after-sales service and technical support and repair service.

WEBSITE www.pupkewitz-catering.com 22 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 23 KAAP AGRI NAMIBIA is an agricultural services group that distributes fuel, goods and services mainly to the agricultural sector, but also to the general public. The company provides these goods and services under the Agrimark and Expressmark brands via a network of 13 branches in cities and larger towns throughout Namibia. Agrimark concentrates on the destination customer who desires a wide range of items under one roof.

Product categories supplied through stores include: For farming • Fuel, lubricants and tyres • Direct agricultural production inputs like fertiliser, seed and pesticides • Animal feed, animal health and pet products • Irrigation for agriculture and garden applications and related products like pruning shears, tools and wire • Packing material for fruit and vegetable production such as boxes, punnets and pulp trays • Food, cleaning agents and clothing

For the farm • Fencing material • Building material • DIY tools, equipment and accessories

For the farmer Camping equipment and accessories

OUR VALUE PROPOSITION Making our customers successful is our core value.

Kaap Agri Namibia understands the agricultural sector’s unique characteristics and requirements, which forms the basis of our service offering. The holistic service offering for the farmer includes stocking of products relevant to the area, product advice and term finance for goods procured.

WEBSITE www.kaapagri.co.za 24 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 25 TODAY is on a mission to create a world managed through and simplified by the Internet. Our main target market is technology-savvy businesses and individuals who are comfortable with the connected world. Through our platforms, companies and individuals can create business-to- business, business-to-consumer and peer-to-peer echo trading systems, which grow exponentially through interconnected social networks. Our solutions are designed for computer and mobile devices, delivering messages, services and payment facilities anywhere, any time.

Through smart partnerships with Nedbank and world-class information technology companies, Today delivers robust and secure platforms to its customers, businesses and individuals alike.

OUR VALUE PROPOSITION Today offers the most dynamic and continuous evolving marketing, trading and payment channel for Namibian businesses.

WEBSITE www.today.com.na 26 PUPKEWITZ HOLDINGS COMPANY PROFILE PUPKEWITZ HOLDINGS COMPANY PROFILE 27 Pupkewitz Holdings 63-67 Julius K. Nyerere Street (Old Lazarett Street) Southern Industrial

P.O. Box 140 Windhoek Namibia

Tel: +264 61 427 000 Email: [email protected]

28 PUPKEWITZ HOLDINGS COMPANY PROFILE