P I A N O T E C H N I C I A N S OFFICIAL PUBLICATION OF THE PIANO TECHNICIANS GUILD JournalApril 2014 Vol. 57 No.4 The Only ALL-SERVICE Company Remaining In The Piano Industry Today! Trust SCHAFF With Call Us Toll-Free: All Your Duplication And Replacement Needs. 800-747-4266 Additional Duplication Services Include: 451 Oakwood Road Piano & Organ Covers, Universal Bass Lake Zurich, IL 60047 Strings, Square Grand Hammers, Tel: 847-438-4556 Brass Flange Rails, "Performer" Fax: 847-438-4615 Bench Cushions & More! www.schaffpiano.com April 2014 / Piano Technicians Journal 1 Editorial Perspective BOARD OF DIRECTORS President Begin Where the Wheel Norman R. Cantrell, RPT 2111 NW Dearborn, Lawton OK 73507 Touches the Ground 580-355-5003
[email protected] By Ed Sutton, RPT Vice President Journal Editor Phil Bondi, RPT 24600 South Tamiami Trail, Unit 212-204 The yearly NAMM show in Anaheim is brash and loud, high-pressured and Bonita Springs FL 34134 self-important. Visiting the event as editor of this magazine presents a challenge in 239-949-3688
[email protected] a tough environment. How can I return with something of value for our members? Retail is tough. Companies and people shift, twist, struggle to survive and often Secretary-Treasurer disappear. I don’t want to just survive—I want to thrive, joyfully as possible. I want Paul Brown, RPT Suite 1002-2050 to be ready for change, and I want to deliver reasonable visions of our business Nelson Street future to our members, so that we can all think ahead and not just ride our waves Vancouver BC V6G 1N6 Canada until we fall off.